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ITB13-058 - InfinitiG37.com

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1. QY INFINITI SERVICE BULLETIN COPYRIGHT NISSAN NORTH AMERICA INC Classification Reference Date BT13 016 ITB13 058 December 19 2013 2009 2013 G37 CONVERTIBLE SQUEAK RATTLE BUZZ NOISE FROM ROOF AND TRUNK AREAS This bulletin supersedes ITB10 071 ITB11 035 ITB12 003 and ITB13 032 APPLIED VEHICLE 2009 2013 G37 Convertible HV36 IF YOU CONFIRM There is a squeak rattle buzz or rubbing type noise coming from the retractable hard top or trunk areas while driving e Seepage 4 and 5 for specific locations and types of noises oe f ACTION Refer to the Repair Overview on page 4 and 5 IMPORTANT The purpose of ACTION above is to give you a quick idea of the work you will be performing You MUST closely follow the entire Repair Overview as it contains information that is essential to successfully completing this repair Infiniti Bulletins are intended for use by qualified technicians not do it vourselfers Qualified technicians are properly trained individuals who have the equipment tools safety instruction and know how to do a job properly and safely NOTE If you believe that a described condition may apply to a particular vehicle DO NOT assume that it does See your Infiniti dealer to determine if this applies to your vehicle 1 35 PARTS INFORMATION DESCRIPTION Lock Assv Folding Roof Repair Procedure Tape PAD felt cloth and tape kit Repair Procedure C O RING 970D3
2. 7 Ps A eS e l l d 4 A p 7 Ni ve y Ap 2 ry 2 8 lq Pa 8 8 mk a JA ji LA g ad y e b A wi mi A mini 4 1 te at rd BERAQ f AT e Tr at al TP110688 at ee I 00 45 r O lt 9 4 a Figure 14f 19 35 ITB13 058 16 Next drop down the headlining and lay out on the rear back seat to access the rear rib see Figure 15f e Refer to the K BODY EXTERIOR DOORS ROOF amp VEHICLE SECURITY gt RF ROOF section of the ESM as needed e Do not entirely remove the headlining Leave the tether cords fastened NOTE The rear rib comes attached to the headlining It is shown separate in Figure 16f for easier viewing TP110686 Headlining N Rear rib Four pieces of A 20 mm x 300 mm x 2 mm felt cloth Center position TP110748 TP110742 Figure 16f 17 Remove any existing pieces of felt cloth where outlined in blue in Figure 161 18 Cut four 20 mm x 300 mm pieces approximate in length from the 2 mm sheet 19 Apply the cut pieces across the length of the rear rib where outlined in blue in Figure 16f e Start and finish the application from edge to edge as shown in Figure 171 20 35 ITB13 058 20 Cut five 30 mm x 35 mm pieces from the 1 mm sheet 21 Fold in half the longer length of each piece and then cut a hole at the middle of the fold 3 mm deep by 5 mm wide see Figure 18f 3mm _ RO 5mm Figure 18f 22 Apply these pieces where shown in Figure 19f and 20f TP100862
3. Figure 19f TP110730 Figure 20f 21 35 ITB13 058 23 Remove anv existing pieces of clear tape from the edge of the rear rib under blue outline See Figure 21f e tis ok to leave the adhesive residue from any removed tape on the rib 24 Cut pieces from the tape roll and then apply on the edge where outlined in blue and black see Figure 21f and 221 e For easier application cut the felt cloth in sections TP100867 Figure 211 cow Figure 22f side view TP110729 22 35 ITB13 058 25 Remove anv existing pieces of felt cloth from on and around the clips Locator pin TP100862 Figure 231 26 Cut four 10 mm x 50 mm pieces from the 1 mm sheet and then applv one to each clip as shown in Figure 241 and where pointed out in Figure 231 ERARI O CEPET d TLEN Clip jii EMAN irtenaz IR MLO72S Seach aaszetita ti tates toss TP110724 Figure 241 27 Break off the locator pin flush and then apply a piece of felt cloth tape where broken off see Figure 25f e Felt cloth length cut from the tape roll 50 mm long TP110726 Figure 25f 23 35 ITB13 058 28 Inspect both center roof panel pins for felt cloth see Figure 271 e If felt cloth is found skip to step 30 e f none go to the next step 29 Cut two 20 mm x 80 mm pieces from the 2 mm sheet and then apply one on each center roof panel pin as shown in Figure 27f and where pointed out in Figure 26f NOTE The center roof panel
4. JJ50A 2 d Pin Roof Center LH 73159 JJ50C 1 Repair Procedure D Pin Roof Center RH DuPont Krytox Lubricant GPL 105 82306 52000 e PAD felt cloth and tape kit MALE ASSV DOVETAIL 844A7 JJ50B_ 9 a Available in Squeak amp Rattle Kit J 50397 One part will repair more than one vehicle If needed Only the 1 mm sheet is used This part will repair more than one vehicle Repair Procedure F If needed Order this product from your PDC One container per vehicle f There are three sheets of felt cloth in three different thicknesses Use the chart on page 33 to determine the location of each thickness of felt cloth All pieces will need to be cut to size g Up to two pieces as needed b c d e 2 35 ITB13 058 CLAIMS INFORMATION For procedures A E be sure to claim on the same repair line Repair Procedure A Submit a Primarv Part PP tvpe line claim using the following claims coding DESCRIPTION PrP OPCODE SYM DIAG FRT Replace Latch 73159 JJ50B SABZAA 1 1 Reference the current Infiniti Warranty Flat Rate Manual and use the indicated FRT Repair Procedure B Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION PrP OPCODE SYM DIAG FRT Apply Grease 73159 JJ50B SX10AA 0 3 Repair Procedure C Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION PFP__ OPC
5. roof panel 1 Partly open the roof as shown in Figure 1c CAUTION When left in a partially open position the roof could slowly drop which may cause roof damage TP110308 Center roof panel Figure 1c 2 Check both O rings for impressions e There is one 1 O ring at each rear corner of the center roof panel mounted on center roof panel pins as shown in Figure 2c Center roof panel pin Ny r u f 13 MMA f TP110310 Figure 2c 9 35 ITB13 058 3 lfimpressions are found on either O ring see example in Figure 3c a Replace both roof panel pins or pins if they have not been previously replaced with the ones listed in PARTS INFORMATION see Procedure D for pin replacement OR b If the pins were previously replaced with the ones listed in PARTS INFORMATION replace the O rings only NOTE Pins come with O rings and the O rings are available separately see PARTS INFORMATION Impressions on O ring Roof panel pin TP110309 Ti Figure 3c Figure 4c 3 Next loosen the Torx screws size T 30 for both rear roof panel retainers See Figure 5c e The retainers are located at both front corners of the rear roof panel e Loosen the retainers enough so they move around easily by hand but not on their own TP110312 Figure 5c 4 Fully close the roof e This will allow the retainers to align with the pins 5 Open the roof and then tighten the retainer s Torx screws e Torx screws torque 9 5 Ne
6. Next adjust the side wedges of the vehicle s trunk as shown in Figure 36f and where pointed out in Figure 351 e There are two wedges one on each side e 140 Torx bolts torque 23 5 27 5 Nem 2 4 2 8 kg m 17 3 20 3 ft Ibs eae The Sa Mi 5 TP410706 410 IKA Figure 351 New position TP110733 Figure 361 28 35 ITB13 058 39 Next fully close the roof and then open the trunk lid as if accessing the trunk area normally 40 Adjust the trunk lid bumpers as follows Bumpers e an EN fay A g Pr gt Sow ae ti ty wl S i a Ea A X ue re oe xi l fi siae n iri T i l l i g Ti e N A hte ye is wa gt TA et sig a 3 t Win jat Mia g l fe gt TP110852 a 7 Figure Rubber Flower Art PENAY soe i ACn Ma SE fe P110854 TP110856 Figure 38f Figure 39f Figure 40f Remove both bumpers see Figure 371 aS Turn to extend the rubbers of both bumpers all the way out see 38f c Turn the flowers until they bottom out under the rubbers see Figure 391 d Reinstall both bumpers and then carefully slowly close and latch the trunk lid e Open the trunk lid and then turn both flowers clockwise until they bottom out see Figure 40f e Perform this last step with the bumpers still installed e Make sure the rubbers do not move during this step 29 35 ITB13 058 41 Next close the trun
7. ODE SYM Perform Ball Joint and Socket 73159 JJ50B SXOGAA ZL Align Adjustment Repair Procedure D Submit a Primarv Part PP tvpe line claim using the following claims coding DESCRIPTION PPI OPCODE DIAG 73159360B SX11AA a Repair Procedure E Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION PFP _ OPCODE SYM DIAG FRT Clean All Weather Strips 73159 JJ50B SX07AA Only Claim Procedure F on a separate repair line Repair Procedure F Submit a Primary Part PP type line claim using the following claims coding DESCRIPTION Pre l _OPCODE SYM DIA FAT Repair Rear Roof 97160 JJ50A SX08AA ZL 46 5 6 3 35 ITB13 058 SERVICE PROCEDURE Repair Overview Use the following pictures on the next two pages to determine which repairs to perform Pop type noise perform Repair Procedure A starting on page 6 Creak type noise perform Repair Procedure A starting on page 6 1 2 3 Rattle type noise perform Repair Procedure B starting on page 8 4 Ticking type noise perform Repair Procedure C starting on page 9 5 Rear roof panel movement perform Repair Procedure D starting on page 11 e A ticking and or rattle type noise may also be heard along with rear roof panel movement For 6 and 7 go to the next page NOTES Perform all repairs in a clean work environment Make sure your hands gloves are clean Use fender covers when leaning over the s
8. air Procedures A E do not apply OR e One or more of Repair Procedures A E have been performed the remainder of Repair Procedures A E do not apply and other noises are still heard in the roof area For tape and felt identification and location refer to page 32 34 For parts needed see PARTS INFORMATION on page 2 1 Remove the rear roof lower garnish with a suitable pry tool a Rear roof lower garnish A Parcel shelf finisher board __ Rear seatback Figure 1f 2 Cut two 10 mm x 100 mm pieces of felt cloth from the 1 mm sheet and then install where shown in Figure 2f 3 Break off the locator pin with suitable pliers see Figure 2f Felt cloth Felt cloth Felt cloth fatta Felt cloth Figure 2f 4 Cut six 10 x 50 mm pieces from the 1 mm sheet and apply to the clips as shown in Figure 3f and where circled in Figure 2f Figure 3f 15 35 ITB13 058 5 Next position the roof as shown in Figure 4f CAUTION When left in a partiallv open position the roof could slowlv drop which mav cause roof damage 6 Remove the rear roof upper garnish with a suitable plastic pry tool Rear roof upper garnish TP110741 Figure 4f 7 Break off flush both locator pins See Figure 6f and arrows in Figure 5f Back se fi Ti ii a Ri 1 sill Figu TP110689 AD re 5f 8 Remove any existing felt cloth from all clips 9 Cut four 50 mm pieces from the tape roll and then apply on the cli
9. eaching inside the headlining where shown in Figure 4d e Figure 5d shows the headlining removed for pin location only The headlining does not need to be removed to access the pins TP110741 TP110686 Figure 5d 12 35 ITB13 058 Repair Procedure E Perform this repair when a rubbing or creaking tvpe noise is heard from anv section of anv roof seal while driving 1 Partiv open the roof as shown in Figure 1e CAUTION When left in a partially open position the roof could slowly drop which may cause roof damage TP110308 2 Using a damp cloth clean the contact surfaces of all roof related weatherstrips See Figure 2e TP110361 e Also clean the area of the seal where circled in Figure 2e and 3e on both sides of the vehicle Figure 3e 13 35 ITB13 058 3 Using your finger apply a thin coat of DuPont Krytox Lubricant on all cleaned weatherstrip contact surfaces DuPont Krytox Lubricant is available from your local PDC See PARTS INFORMATION on page 2 Make sure to apply lubricant on both surfaces of seals with two 2 contact surfaces See Figure 4e for example For cleanliness it is recommended to use latex or similar type gloves Figure 4e LUBE SEAL er 52306 57000 TP110364 Lubricant 14 35 TP110363 ITB13 058 Repair Procedure F Perform this repair procedure when e Any squeak rattle or buzz type noise is heard in the roof area AND e Rep
10. ides of the vehicle Use protective covering as needed if and when positioned inside the vehicle Rear roof panel with rear window glass Front roof panel Center roof panel TP110307 Figure 1 4 35 ITB13 058 t 6 Rubbing creak type noise perform Repair Procedure E starting on page 13 i TP110307 Figure 2 7 Any squeak rattle or buzz type noise is heard in the shaded area below perform Repair Procedure F starting on page 15 when 1 6 do not apply OR One or more of 1 6 have been performed the remainder of 1 6 do not apply and other noises are still heard in the shaded area below Os j TP110307 Figure 3 5 35 ITB13 058 Repair Procedure A Perform this repair for one or both of the following noises e A pop type noise in heard in the sun visor area s when the vehicle is turning and or the body flexes e A creak type noise is heard in the center of the front roof garnish when the roof is warm and driving over bumps TP130516 Figure 1a 1 Replace the roof lock assembly see PARTS INFORMATION on page 2 e Refer to the K BODY EXTERIOR DOORS ROOF amp VEHICLE SECURITY gt RF Roof section of the Electronic Service Manual ESM 2 Before installing add tape to the roof latch motor where noted on the next page e Inspect the condition of the felt tape on the front roof garnish s clips 6 35 ITB13 058 Tape cut three 20 x 25 mm pieces Poke a h
11. inge dove tails see Figure 471 e f either one is found worn replace both gt 7120 Torx bolt torque 3 5 4 5 Nem 0 36 0 46 kg m 31 0 39 8 in Ibs Hinge dove tail driver side TP110705 fi Figure 471 47 Fully close the hard top test drive verify repairs 32 35 ITB13 058 Felt cloth and tape kit Felt cloth sheets imm 2mm 3mm 33 35 ITB13 058 Felt cloth Thickness Size Qty 19 x 50 mm x 50 mm Locations Plate and rear roof upper garnish clips Rear rib locator 0 45 mm 19 mm wide 49 x 900 Rear rib edge Tape roll 19x530 10x50 0 x 50 17 Various Clips inn 30 x 35 Rear rib emboss 10 x 100 Rear roof lower garnish Rear rib Front roof garnish l sls 5 Mi Center roof panel pin Headlining mount ate Flipper door 2 Parcel shelf adjusting screw Here are examples on how to cut out pieces from each felt cloth sheet 1 mm sheet TP110709 30 Em 10 x 50mm 10x50mm 30 Em 10x50mm 10 x 50mm Br pg B 34 35 ITB13 058 2 mm sheet TP110710 20 x 20 x 20 x 80mm 20 x 80mm 20 3 mm sheet TP110721 20 x 20 x 20 x 20 x 20 x 30mm 30mm 30mm 30mm 30mm 35 35 ITB13 058
12. k lid open the roof as shown in Figure 41f and then inspect for felt cloth e If felt cloth is found go to the next step e If felt cloth is not found cut two 15 mm x 15 mm pieces from the 3 mm sheet and then apply on the parcel shelf finisher board where the adjusting bolts come in contact one on each side See Figure 41f ee TP110734 Pacs s Figure 41f Parcel shelf Adjusting bolt Felt cloth Hinge TP110851 Figure 421 42 Locate the two adjusting bolts and adjust the bolt heads to approximately 5 5 mm 0 20 inches See Figure 41f and 42i 30 35 ITB13 058 43 Close the roof and then open the trunk lid 44 Measure the gap between the parcel shelf finisher board and rear roof lower garnish s sponge it should be approximately 10 mm 0 40 inches See Figure 431 44f and 45f e If ok go to the next step e lf not access the adjusting bolts again and then readjust as needed see previous page Figure 41f and 421 TP110743 Figure 43f Trunk lid weatherstrip Rear roof lower garnish sponge p Parcel shelf TF110746 Figure 44f Rear roof lower garnish ____ Rear roof lower garnish sponge _____________ 10mm Parcel shelf _ TP110747 Figure 45f side view 31 35 ITB13 058 45 Close the trunk lid and then start opening the roof until the trunk is opened see Figure 46f Figure 46f 46 Inspect both driver and passenger side h
13. m 0 97 kg m 84 in Ib 10 35 ITB13 058 Repair Procedure D Perform this repair when the rear roof panel moves side to side when driving over bumps 1 e A ticking and or rattle type noise may be heard during this issue Rear roof panel Partly open the roof as shown in Figure 1d CAUTION When left in a partially open position the roof could slowly drop which may cause roof damage xp A ta gu tama Loosen the two Torx screws of both roller hooks and then remove the shims behind them Rear roof panel eS Rear roof panel Roller hook e There are two roller hooks one on each side of the rear roof panel e Keep the roller hooks in their original positions as they were before loosening when tightening their Torx screws e f needed mark the roller hooks positions prior to loosening with a suitable marker that can be cleaned off after this repair CAUTION If the roller hooks do not keep their original positions they may not latch properly which may cause damage After removing the shims tighten the roller hooks Torx screws e Torx screws torque 8 5 10 5 Nem 0 87 1 07 kg m 75 2 92 9 in Ib e Clean off any markings CAUTION If the roller hooks are not secured in their original positions they may not latch properly which may cause damage N A a I TP 30542 Figure 3d 11 35 ITB13 058 4 Replace both roof panel pins or pins e Both pins can be accessed by r
14. ole through each piece of tape AS Eel etn Oke fi A MUSE A a atte Ne as aes jA Roof lock assembly J 50397 15 UHMW TAPE i A Make sure 10 x 50 x 1 mm pieces of felt i tape are in place and not damaged TP110699 Figure 3a 7 35 ITB13 058 Repair Procedure B Perform this repair when a rattle tvpe noise is heard on either side between the front and center roof panels when driving over large bumps or potholes 1 Partly open the retractable hard top or roof as shown in Figure 1b CAUTION When left in a partially open position the roof could slowly drop which may cause roof damage TP110308 Figure 1b 2 Locate the slider bars between the front and am Front roof center roof panels on both sides of the roof panel see Figure 2b ner bar 3 Apply a thin coat of heavy bearing grease or equivalent with a cotton swab or small brush on both slider bars where shown in Figure 3b and 4b CAUTION Be careful not to apply an excess amount of grease It may eventually get on the Fo a headlining causing a stain TP130539 ETT Te on upper edge ONLY A Apply grease on slider bar inner edge ONLY TP130544 Figure 3b l Figure 4b 8 35 ITB13 058 Repair Procedure C Perform this repair when a ticking tvpe noise is heard around the upper corners of the rear roof panel when driving NOTE The rear roof panel includes the rear window glass Rear
15. pin in Figure 27f is shown as removed for easier viewing These pins do not need to be removed to apply the felt cloth O a a I a N x La oe TP110686 Figure 26f Felt cloth 24 35 ITB13 058 30 Cut two 20 mm x 20 mm pieces from the 2 mm sheet and then applv one piece on each side of the roof as shown in Figure 29f and where pointed out in Figure 28f pre Rear roof panel TP110695 se Figure 291 25 35 ITB13 058 31 Cuttwo 50 mm pieces from the tape role and then wrap one piece on each of the two rear window defogger connectors see Figure 30f Rear window defogger connector aJ 4 32 Apply super glue or equivalent adhesive to ALL tether cord clips where shown in Figure 311 33 Reinstall the headlining e Refer to the K BODY EXTERIOR DOORS ROOF amp VEHICLE SECURITY gt RF ROOF section of the ESM as needed Continue to the next page 26 35 ITB13 058 34 Next fullv close the roof 35 Proceed to open the roof until the trunk lid is in the position shown in Figure 321 36 If felt cloth is found under the flipper doors where pointed out in Figure 32f skip to Step 38 e f none found go to the next step Figure 321 37 Cut six 20 mm x 30 mm pieces from the 3 mm sheet three for each flipper door and then apply under both flipper doors as shown in Figure 33f and 34f TP110703 TP 110704 One piece Figure 34f Two pieces 27 35 ITB13 058 38
16. ps See Figure 7f and where circled in Figure 5f Break off me ri Apply felt cloth TP110690 Figure 6f mm Figure Tf 16 35 ITB13 058 10 Next remove the front roof garnish with a suitable prv tool Front roof garnish Figure 8f 11 Apply felt cloth from the tape roll along the white dotted line in Figure 9f Front roof garnish back side L f g Ss Figure 9f e Figure 10f shows side view cutaway of felt cloth position TA Front roof garnish base 81 TP110722 C Trim Figure 10f Felt cloth 17 35 ITB13 058 12 If felt cloth is already applied as shown in Figure 11f skip to Step 15 e linot go to the next step Figure 111 ikoll Figure 121 13 Remove any felt cloth found at the sides of the clips see Figure 13f Figure 131 14 Cut seven 10 mm x 50 mm pieces from the 1 mm sheet and apply to the clips as shown in Figure 11f and 12f 18 35 ITB13 058 15 If felt cloth is already applied as shown in Figure 141 skip to Step 16 e If not go to the next step 15a Apply felt cloth to both plates where shown in Figure 14f TP110687 Figure 131 e Cut two 50 mm long pieces of felt cloth from the tape roll and wrap one at location 1 on each plate see Figure 14f e Cut two 10 mm x 20 mm pieces from the 3 mm felt cloth sheet and then apply one at location 2 on each plate see Figure 14f a gt ma Wee ey Pa mama te PA a 3 i ETT DT DA if E gt g gt ta

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