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Philips SureSigns VS2 Monitor Service Manual

1. Step 1 Access the System Diagnostics menu For detailed information see Running System Diagnostics on page 4 29 2 Select the Maintenance gt gt button 3 In the window that appears enter the password 1 2 9 as shown Please enter the password 4 Select the OK button The complete System Diagnostics menu including the Maintenance options appears System Diagnostics NBP Cycle Count 36 vs2 LCD Usage Hours 231 only Errors 0 Error Log Self Test DEJEN ICO Audio Test Battery Info Keys Test Network Test NBP Test Reset S N Clear Data Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 27 Removing the LCD In the System Diagnostics menu select the Configuration button The Configuration menu appears Configuration OR O Predictive Temp O Wireless Select each option to be used Note For detailed information about the Wireless settings see the SureSigns VS2 and VSi Network Configuration Guide Select the Apply button In the window that appears select the OK button The monitor restarts Removing the LCD Caution e Perform this procedure in a dust free environment to avoid damage to the LCD display e After you replace the LCD you must reset the LCD Usage Hours For more information about resetting the LCD Usage Hours see Viewing and Resetting Tracked Parameters on page 4 35
2. Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 2 Pull the antenna cable upward to disconnect it from the wireless board 3 a a a v J antenna waster JF l D yq 4 Remove the Torx T10 screw from the wireless board and remove the board from the front panel Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the Antenna Removing the Antenna To remove the antenna Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 Disconnect the antenna cable from the wireless board and remove the washer Antenna cable Unscrew the antenna and remove it from the front panel Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 33 Removing the Antenna Repairing the Monitor 5 34 SureSigns VS2 and VSi Service Guide Spare Parts 6 Replacement Parts and Assembly Drawings The following table lists the SureSigns VS2 and VSi spare parts their Philips part numbers and in which of the following figures they appear See Assembly Drawings on page 6 3 for the referenced figures Note For clarity some screws and connector lines do not appear in the drawings Description Part Number Figure Item Antenna 4535 642 70421 6 1 5
3. o oooooooorrrrr tte e ene areren y ay ies 3 1 Recommended Frequency 3 2 Required Test Equipos sxe oe iy ca ek a BE as BER E A OT Oe BE OR ee a 3 3 Test Recording dad iii 3 3 Accessing the System Men 22 03 as cars tare gay dee see Mone aa 3 4 Accessing the System Admin Menu 00 ccc cece eee e been ent e nent nees 3 4 System Admin Menu Options 00 cece ene teen teenie eas 3 5 Enabling Demo Mode ccro soca o Maw ged sled ee 3 6 Upgrading the SoftWare uno Livy eres dg yi heey Seeley eee eb be as 3 7 Performing Verification Tests 0 0 ccc E i E Ea E LE tenn etn eben ene n ees 3 9 Accessing the System Diagnostics Menu 0 0 cece eet ete eens 3 9 Accessing the Maintenance Options usss 00 0c cece tenet nen n nes 3 10 Visual kest resse uoa A Aer Sabie eta Dake eth ed laden haan 3 11 Power On Self Testo ii A DA pen etna pens Da ra ig ann ere eee 3 11 Alaris ES e aane cues ge eet ate Sens o e nto ot nya Anat at 3 12 SpOs Rest cing sek aes eee ash arses thet A een ih werd SLO Ee tia eet gree aint aS gee Aa ies geo bg ea 3 13 NBP TeStSins s 224 ne sig sag noan e re atbeslowha etetae ellie we tel pe Rays s Li ewehely Saye ghey ey eed 3 13 NBP Accuracy vic dao ha bea A A OES he A a oe ea ae ee 3 14 NBP Calibration Procedure pisa AN a 3 15 Pneumatic Leakage Test ui ea eee eb ees 3 16 Temperature DEA A SS A PONT Paty AAA Made beer ad 3 16 Safety Tests A ta een eed 3 17 Enclosure Leakage a
4. The Communications board is broken or not properly connected Confirm that the Communications board is properly connected to the main board Replace the main board See Removing the Communications Board on page 5 31 Troubleshooting SureSigns VS2 and VSi Service Guide 4 11 Error Codes Error Codes Alarm Silence key When the monitor detects an error condition depending on the type of error an error message appears on the screen or an error code is written to the Error Log An error code is an indication that the monitor has detected an error in operation and service might be required An error code is a hexadecimal number that indicates the nature of the error If an error occurs during monitoring an audible alarm also sounds Press the Alarm Silence key to end the audible alarm The following table lists the error codes that correspond to monitor malfunctions and actions to take when the error occurs These errors are written to the Error Log To access the error code log see Viewing Exporting and Printing VS2 Monitor Only the Error Log on page 4 36 Code Error Message Possible Cause Action 23 System Error Battery charger power failure If the problem persists replace the battery See Removing the Battery on page 5 3 If the problem persists replace the main board See Replacing the Main Board on page 5 22 If the problem persists rep
5. 0 00 cece tte nett nen eens 5 14 Replacing the Speakers no snes ick ocak ors ea ca poe acd a n he ois rs 5 15 Removing the NBP Module a cece n a n teen nent n a a a 5 15 Removing the Power Supply 0 0 ccc ee tenn teen ete eben teen eens 5 17 Replacing a Fuses crer eeo het eet ie eid oie ts ee ee 5 18 Removing the AC Power Connector 00 nnn eben etn e nent een enees 5 19 Removing the SpO Boards ert ier ea ence tne etn nent n eee EEA 5 22 Replacing the Main Board 0 ccc tent ent tenn nent ee teen eens 5 22 Resetting the Serial Numbet comi A ees Dee Be 5 25 Setting the System Configuration 0 0 00 00 cece cect ene eee ees 5 27 Removing the LCD 12 2 262 e e A os 5 28 Removing the Communications Board 2 0 00 00 tenet teen teen eens 5 31 Contents 2 SureSigns VS2 and VSi Service Guide Removing the Wireless Board a ead 5 32 Removine the Antennas td eee Agee oe ra 5 33 6 Replacement Parts and Assembly Drawings Spare Parts ennan twas chakras Gp ese NTs A a O tae nae root Aas 6 1 Assem O y S e ILA 6 3 Power Cord A E E mete dain SSE A E A E AEA nde a 6 5 A Theory of Operation Block Diagram Components A 1 VS2 and VSi Block Diari A AE Tos A 2 Main Brad o a A 3 Communications Boards cores po Aa A 3 NBP Assembly and Circuitry 2 0 teen eee ne teen eens A 3 Power Supply Module sirena stewie n YES A 4 Power Management nda aae di a ee A 4 Speaker lt 0 ating v
6. The probe cable is not connected Ensure that the probe is connected The monitor has not completed the start up sequence and the temperature module is not ready Insert the probe into the well and ensure that the monitor has completed the start up sequence The probe malfunctioned Replace the temperature probe The temperature is over range Ensure that temperature readings are in the range of 15 C 45 C 59 F 113 F See Temperature Test on page 3 16 The temperature module malfunctioned Replace the temperature module See Removing the Temperature Module on page 5 6 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 Temperature measurements are unreliable The probe malfunctioned Replace the temperature probe The module is not calibrated Ensure that the temperature module is calibrated See Temperature Test on page 3 16 The temperature module malfunctioned Replace the temperature module See Removing the Temperature Module on page 5 6 SpO Measurement Problems Symptom Possible Cause Action SpO measurements are not displayed The SpO module is in the learning phase Wait until the module finishes the learning phase The SpO sensor malfunctioned Replace the SpO sensor The SpO board malfunctioned Replace the SpO
7. P pass F fail X measured value as defined in tests in this chapter Test What to record Visual V P or V F Power On PO P or PO F NBP NBP P X1 X2 X3 or NBP F X1 X2 X3 Safety SU P X1 X2 or S 1 F X1 X2 SQ P X1 or SQ F X1 S 3 P X1 or S 3 F X1 Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 3 Accessing the System Menu Accessing the System Menu Use the System Menu to configure the monitor view system information shut down the monitor and access the System Admin Menu For more information about using the System Menu to configure the monitor see the Instructions for Use for your monitor or the SureSigns VS2 and VSi Installation and Configuration Guide To access the System Menu e Select the System button The System Menu appears System Menu Recorder Speed 25 0 mm s VS2 only Waveform Print 20 seconds Date Format mm dd yyyyy Display Time Yes Default Patient Type Monitor Name US00200041 Save Patient Records System Info System Admin Accessing the System Admin Menu Use the System Admin Menu to configure password protected functions including Demo mode system diagnostics and upgrading the software For more information about using the System Admin Menu to configure the monitor see the SureSigns VS2 and VSi Installation and Configuration Guide To access the System Admin Menu Step 1 I
8. Select the Shutdown button in the System Menu The Philips screen appears and the LCD turns off Troubleshooting 4 4 SureSigns VS2 and VSi Service Guide Troubleshooting Tables Troubleshooting Tables Use the following tables to diagnose and fix monitor problems The tables describe a monitor problem by symptom list possible causes and suggest actions Check the first possible cause listed and then perform the associated action to repair the problem Perform all actions in the order that they appear in a table Monitor problems can be related to Power Display Alarms Measurements including NBP Temperature SpO Recorder VS2 monitor only Navigation wheel VS2 monitor only and keys Nurse Call USB hub If you cannot resolve a problem by using the following troubleshooting tables see Running System Diagnostics on page 4 29 Troubleshooting SureSigns VS2 and VSi Service Guide 4 5 Troubleshooting Tables Power Problems Symptom Possible Cause Action The monitor does not power up with AC power but does with battery power The power cord is unplugged Ensure that the power cord is plugged into an outlet The power cord is broken Replace the power cord if necessary A fuse is blown Replace the fuse See Replacing a Fuse on page 5 18 The power supply cable malfunctioned Replace the DC In cable See Removing the Power Su
9. e Creating and displaying warning messages when conditions are detected that would degrade or prevent valid measurements e On the SureSigns VS2 monitor only providing input to an optional recorder for printout of current waveforms or tabular data The monitor operates from either an AC power source or battery power The monitor charges the battery when powered by an AC line Block Diagram Components The monitor contains several major blocks including e Main board e Communications board The monitor may contain optional modules The following sections briefly describe many of the functional units in the block diagram Note Shaded items in the diagram indicate parts that are replaceable For more information see Chapter 5 Repairing the Monitor Theory of Operation SureSigns VS2 and VSi Service Guide A 1 Block Diagram Components VS2 and VSi Block Diagram A 2 Note Shaded items are replaceable Communications Board Main Board LAN Microprocessor USB SDRAM Nurse Call Flash Memory LAN Speaker K Front End Interface Front Panel Power Management Regulator Battery Charger Patient Isolation Theory of Operation SureSigns VS2 and VSi Service Guide Main Board The main board contains the following components ARM9 microprocessor 16 MB flash memory 32 MB SDRAM LAN controller 10 100T P
10. If the problem persists replace the main board See Replacing the Main Board on page 5 22 1050 System Error Failed to stop work thread Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1051 System Error Cannot initialize NBP Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1052 System Error Memory error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1053 System Error Loss of monitoring Informational message No action required 4 28 Troubleshooting SureSigns VS2 and VSi Service Guide Running System Diagnostics Running System Diagnostics If you cannot identify a problem by using the troubleshooting tables on page 4 5 or the Error Code table on page 4 12 run the system diagnostics software To access the system diagnostics software Inthe Service Menu select the Diagnostics button For information about opening the Service Menu see Accessing the System Admin Menu on page 3 4 The System Diagnostics menu appears System Diagn
11. Service Guide SureSigns VS2 and VSi Vital Signs Monitors Release B 01 English PHILIPS Part Number 4535 643 24531 Printed in USA March 2012 First Edition MAU IA A PHILIPS SureSigns VS2 and VSi Vital Signs Monitors SERVICE GUIDE Release B O1 English PHILIPS Notice Proprietary Information This document contains proprietary information which is protected by copyright Copyright Copyright 2012 Koninklijke Philips Electronics N V All Rights Reserved Trademark Acknowledgements SureSigns is a registered trademark of Koninklijke Philips Electronics N V Other product names may be trademarks of their respective owners Manufacturer Philips Medical Systems 3000 Minuteman Road Andover MA 01810 1085 978 687 1501 Document Number 4535 643 24531 Warranty Disclaimer The information contained in this document is subject to change without notice Philips Medical Systems makes no warranty of any kind with regard to this material including but not limited to the implied warranties or merchantability and fitness for a particular purpose Philips Medical Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Printing History New editions of this document incorporate all material updated since the previous edition Update packages may be issued between editions and contai
12. System Diagnostics NBP Cycle Count 36 vs2 LCD Usage Hours 231 Errors 0 Error Log Self Test Display Test Audio Test Battery Info Keys Test Network Test NBP Test Reset S N Clear Data Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 25 Replacing the Main Board Select the Reset S N button The Reset Serial Number menu appears Reset Serial Number Serial Number Select the Serial Number button A keyboard appears Back Cancel Enter the serial number from the label on the back of the monitor and then select the OK button to save the change Select the Apply button In the window that appears select the OK button The monitor restarts Repairing the Monitor 5 26 SureSigns VS2 and VSi Service Guide Replacing the Main Board Setting the System Configuration Caution When the monitor performs a self test it first checks its system configuration If you replace the main board you must reprogram the system configuration The system configuration settings must match the hardware installed on the monitor Incorrect settings may result in system malfunction alarm messages and the monitor not starting up If this happens correct the system configuration settings To reset the system configuration
13. To remove the LCD Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 Remove the main board See Replacing the Main Board on page 5 22 Repairing the Monitor 5 28 SureSigns VS2 and VSi Service Guide Removing the LCD Disengage the two clips that attach the LCD module to the main board CA ceeds Disconnect the LCD ribbon cable from the main board e O Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 29 Removing the LCD 5 Remove the LCD from the front panel Repairing the Monitor 5 30 SureSigns VS2 and VSi Service Guide Removing the Communications Board Removing the Communications Board To remove the communications board Step 1 Separate the front and rear monitor case assemblies See Removing the Front Panel on page 5 11 Remove the cable from the chassis by inserting a sharp tool under the adhesive strip and removing it Adhesive strip Remove the two Torx T10 screws and washers holding the communications board to the chassis assembly Lift the board out of the rear case Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the Wireless Board Removing the Wireless Board 5 32 To replace the wireless board
14. required Troubleshooting SureSigns VS2 and VSi Service Guide 4 19 Error Codes Code Error Message Possible Cause Action 866 21 Temp Probe Error 21 The probe is operating in Replace the probe temperature conditions above If the problem persists replace the 112 F 43 3 C Probe tip is temperature module See Removing the defective heater is too close Temperature Module on page 5 6 to thermistor 866 22 Temp Probe Error 22 Excessive heater energy Repeat the measurement Heater is not working or it If the problem persists replace the could have taken too long to temperature probe predict 866 32 Temp Probe Error 32 Thermistor pulled away from Repeat the measurement the tip or heater broken If the problem persists replace the temperature probe 866 33 Temp Probe Error 33 Probe not responsive Probe Repeat the measurement not characterized calibrated If the problem persists replace the temperature probe 866 34 Temp Probe Error 34 Probe not Repeat the measurement characterized calibrated If the problem persists replace the temperature probe 866 45 Temp Probe Error 45 Measurement below Verify ambient temperature of 50 F allowable temperature values Tf conditions are valid and problem and far below the low persists replace the temperature probe ambient limits If the problem persists replace the temperature module See Removing the
15. verification test 3 16 printer removing 5 9 printing Error Log 4 36 printing problems 4 10 R radio module theory of operation A 6 reconditioning battery 2 3 recorder removing 5 9 testing 4 34 theory of operation A 5 troubleshooting 4 10 recording test results 3 3 regulatory and safety specifications Vi Relative Charge 2 3 removing battery 5 3 front panel 5 11 temperature module 5 6 repairing monitors AC power connector removing 5 19 antenna removing 5 33 board main removing 5 23 board wireless removing 5 32 communications board 5 31 installing battery 5 5 LCD removing 5 28 NBP module removing 5 16 overview 5 1 power supply removing 5 17 removing battery 5 3 SpO gt board removing 5 22 temperature module 5 6 tools required 5 2 replacement parts 6 1 replacing battery 2 4 S safety routine checks 2 1 specification Vi standards Vi verification test 3 17 self test running 4 30 sequence start up and power 4 3 serial number location 5 25 resetting 5 25 symbol iv viewing 4 2 service codes description 4 12 Service option System Admin Menu 3 5 shutdown hard performing 5 2 software upgrades procedure 3 7 recommended flash drive 3 7 software version viewing 4 2 spare parts 6 1 speaker removing 5 15 testing 4 31 theory of operation A 4 SpO board removing 5 22 processing theory of operation A 6 readings troubleshooting 4 9
16. 1 Enclosure Leakage Current NC normal condition Medical Electrical Equipment Instrument under test Signal parts Signal parts in and or in and or output output Other Instrument ml ml TT Applied part Not present in Class 2 Can be multiple different connections to different equipment at same time Expected Test Results Normal condition maximum leakage current x1 lt 100uA This measures leakage current of exposed metal parts of Instrument under Test IUT and between parts of the system within the patient environment normal and reversed polarity using S2 Safety test according IEC 60601 1 UL 60601 1 S 1 Part 2 Enclosure Leakage Current Single Fault open earth Medical Electrical Equipment Instrument under test Signal parte a Signal pars in and or in and or output output Other Instrument Applied part Can be multiple different connections to different equipment at same time Expected Test Results Single Fault maximum leakage current x2 lt 500uA IEC 60601 1 lt 300uA UL 60601 1 This test measures the leakage current of exposed metal parts of Instrument under Test IUT with Protective Earth PE open circuit S4 open and between parts of the system within the patient environ
17. 1 When used as part of facility protocols Performance Verification Testing 3 2 SureSigns VS2 and VSi Service Guide Required Test Equipment Required Test Equipment The following table lists the additional test equipment that you need to perform each of the tests in this chapter Many of these tests also use the standard accessories that are shipped with the monitor To Perform This Test You Need This Test Equipment Visual Test on page 3 11 None Power On Self Test on page 3 11 None Alarms Test on page 3 12 Temperature probe and well SpO Test on page 3 13 Adult SpO sensor NBP Tests on page 3 13 e Reference manometer includes hand pump and valve with an accuracy 0 2 Expansion chamber volume 250 ml 10 e Appropriate tubing Temperature Test on page 3 16 Temperature well and probe e SureSigns temperature calibration key part number 4535 640 33691 Safety Tests on page 3 17 Multimeter Nurse Call Relay Test on page 3 20 e Patient simulator e Ohmmeter e Phono connector Test Recording Authorized Philips personnel report test results back to Philips to add to the product development database Hospital personnel however do not need to report results The following table describes what to record on the service record after you complete the tests in this chapter Note
18. 5 sto eos A EE 3 18 Ground Integridad 3 19 Patient Leakage Current With Mains Voltage 0 2 0 0 cece eee eee eee 3 19 Nurse Call Relay Test 2 00 02 cas ety eR ei ve es eed ee ee aie ed ME teeth ew dae ead EE We a 3 20 Contents 1 SureSigns VS2 and VSi Service Guide 4 Troubleshooting When You Cannot Correct a Problem 2 0 ec cnet eens 4 1 Viewing System Information oo 4 2 Diagnosing a Problem it ola ead 4 3 Start Up and Power Sequences A oe eee Re ee eee Vi ae eae e gee gone 4 3 Troubleshooting Tables ean e a a ene nen een eben tee e tet e teens 4 5 Power Problems ie 0 20 ti A ee ae ee Re oe 4 6 Display Problems A eee ak eee st Ge tt ke chet las 4 7 Alarm Problems ii eee ae ee ek ees Cha Se ee EEE eee ORs ee 4 7 NBP Problems sic inchoate oder A AE ers as 4 8 Temperature Measurement Problems 0 nanana 4 9 SpO gt Measurement Problems oocoococcoccoocco eee e beeen eee 4 9 Navigation Wheel VS2 Monitor Only and Key Problems 0 0 00e0ee0ee 4 10 Recorder Problems VS2 Monitor Only 000 00 00 ccc cece eee e cece cece eee eens 4 10 Nurse CallProbleMS 2 Singhs ced eat eae ts tah bee Oe oe es 4 11 USB Hub Problems lied a bad 4 11 Error Codes serc dao ni Dates aan ora A ett tin ds bog CREE 4 12 Running System Diagnostics 2 0 cece nent ER eben tebe been E eees 4 29 Accessing the Maintenance Options 0c cece cette teen teenies 4 30 Running the Self Testi a
19. 78 Temp Probe Error 78 Probe error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 If the problem persists replace the main board See Replacing the Main Board on page 5 22 866 79 Temp Probe Error 79 Module memory error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 If the problem persists replace the main board See Replacing the Main Board on page 5 22 866 80 Temp Probe Error 80 Software is trying to turn off the probe heater but the heater feedback signal says it is still on Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature probe If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 866 81 Temp Probe Error 81 Software is trying to turn on the probe heater but the heater feedback signal says it is still off Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature probe If the problem persists replace the temperatur
20. Battery lithium ion 989 803 174881 6 2 19 Battery compartment cover 4535 642 00031 6 2 18 Communications I O board 4535 641 70121 6 2 15 Cover faceplate without recorder 4535 642 70081 6 2 10 Front panel without LCD VSi 4535 642 70161 6 1 6 Front panel without LCD VS2 4535 642 70171 6 1 6 LCD assembly 4535 642 70091 6 1 4 Main board VSi 4535 642 70081 6 1 3 Main board VS2 4535 642 70151 6 1 3 NBP module 4535 642 70111 6 1 1 Power supply module 4535 642 70131 6 2 14 Power input module 4535 642 70141 6 2 16 Rear case NBP only 4535 642 70181 Not shown Rear case NBP SpO 4535 642 70191 6 2 12 Recorder assembly 4535 642 70221 6 2 11 RS 232 serial adapter includes USB hub insulator 9898 031 59601 Not shown sheath and USB clamp Roll Stand 9898 031 44001 Not shown Replacement Parts and Assembly Drawings SureSigns VS2 and VSi Service Guide 6 1 Spare Parts Description Part Number Figure Item Small parts kit 4535 642 70201 Not shown Rubber feet 4 Not shown Battery compartment cover 1 6 2 18 Navigation wheel 1 6 1 7 VSi Product label 1 Not shown VS2 Product label 1 Not shown Recorder faceplate 1 6 1 10 M3 x 8 mm machine screws 2 Not shown M4 x 7 mm machine screws 4 Not shown Captive screw recorder 1 Not shown M3 x 8 mm sel
21. Charging LED lights when a battery is available The Philips screen appears and a tone sounds The Date Time Menu appears After you acknowledge the Date Time Menu the main screen appears Troubleshooting SureSigns VS2 and VSi Service Guide 4 3 Start up and Power Sequences User Action Expected Result Press the On Standby key on a monitor with AC and or battery that is off The screen displays color bars for about five seconds The LCD is off for three seconds and the Charging LED lights when battery available The Philips screen appears and a tone sounds The main screen appears Software reset system or user The screen displays color bars for about five seconds The LCD turns off for three seconds and the Charging LED lights when battery available The Philips screen appears and a tone sounds The main screen appears Plug AC into a monitor that is off battery only Press the On Standby key The screen displays color bars for about five seconds The LCD turns off for three seconds and the Charging LED lights when battery available The Philips screen appears and a tone sounds The main screen appears Press the On Standby key when the monitor is in Standby mode AC and or battery A tone sounds The main screen appears Press the On Standby key when the monitor is on AC and or battery The Philips screen appears and the LCD turns off
22. ISO 9919 Protection Class Class I internally powered equipment per IEC 60601 1 Degree of Protection Type CF defibrillator proof per IEC 60601 1 Mode of Operation Continuous Protection Against Hazards of Equipment is not suitable for use in the presence of a Ignition of Flammable Anaesthetic flammable anaesthetic mixture with air or oxygen or nitrous Mixtures oxide per IEC 60601 1 vi SureSigns VS2 and VSi Service Guide Contents 1 Overview Tite ded eA VdiSni Ce ete A ac SA SONA NiO Mare Sed ee eos E as E Rasp ane ws 1 1 Navigation A E NS 1 1 SureSigns VS2 and VSi Documentation o 1 2 2 Performing Routine Maintenance Recommended Frequency vueltos sol que slg ed Cal ease BES dt feasts Heese eke dt 2 1 Routine Safety and Operational Checks 0 0 0 ccc cette n eben een n ees 2 1 Cleaning and Disinfectin g daien sess A Rath A SV 2 1 Maintaining the Battery s cirie e ioeie i et ed eye eee de buddy oe ac 2 2 Viewing Battery Informati0N o ooooooooorrorrr ce tenet e ene eens 2 2 Reconditioning the Battery 0 2 0 0 cect eet tenn teen nen 2 3 Replacing the Balta ano eee BEY ON Ce Oey on eee ed 2 4 Battery Messages and Alarms 00 ce cece ete etet tet e nnn 2 4 Technical Alarms radar maase i tesla tat oles vate tlonidaae o 2 4 Error COdeS ic 429 2 ahve ace a A Peds RE Peed aug Se ae ea 2 4 3 Performance Verification Testing Testing and Inspection Guidelines
23. If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 122 NBP Equip Malfunc 122 The 5 volt supply voltage Shut down see Shutting Down the value is too high or low System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 SureSigns VS2 and VSi Service Guide Troubleshooting 4 15 Error Codes Code Error Message Possible Cause Action 818 123 NBP Equip Malfunc 123 Error from the 5 volt regulator Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 124 NBP Equip Malfunc 124 The 12 volt supply voltage value is too high or low Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 128 NBP Equip Malfunc 128 Offset of pressure sensor is out of range Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 129 NBP Equip Malfunc 129 Offset of pressure sensor 2 is out of range Shut down see S
24. Parameters Viewing and Resetting Tracked Parameters The monitor tracks the usage of some of its parameters which is useful in diagnosing problems with the monitor The monitor tracks the following parameters Parameter Description LCD Usage Hours The number of hours that the LCD screen has been on NBP Cycle Count The number of NBP measurements taken on the monitor Errors The number of errors recorded by the monitor For more information about tracked errors see Viewing Exporting and Printing VS2 Monitor Only the Error Log on page 4 36 Resetting Parameters Caution You must always reset a tracked parameter after replacing the associated part To reset a tracked parameter Step 1 Access the Maintenance options 2 Select the Reset button to the right of the parameter to reset A confirmation window appears 3 Select Yes 4 To save the setting press the On Standby key and then restart the monitor Troubleshooting SureSigns VS2 and VSi Service Guide 4 35 Viewing Exporting and Printing VS2 Monitor Only the Error Log Viewing Exporting and Printing VS2 Monitor Only the Error Log 4 36 When the monitor detects an error it displays a message in the message area and saves the error to the error log The log includes a timestamp that indicates when the error occurred To clear the error count and log see Resetting Param
25. Temp Module Malfunc 47 Internal calibration resistor RCAL on the board is damaged Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 48 Temp Module Malfunc 48 Internal calibration resistor RCAL is damaged Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 49 Temp Module Malfunc 49 Internal circuit validation resistor PTB is damaged Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 Troubleshooting 4 22 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 867 50 Temp Module Malfunc 50 Internal circuit validation Shut down see Shutting Down the resistor PTB is damaged System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 51 Temp Module Malfunc 51 A D measurement timed out Shut down see Shutting Down the and did not finis
26. The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 Troubleshooting 4 10 SureSigns VS2 and VSi Service Guide Nurse Call Problems Troubleshooting Tables Symptom Possible Cause Action The nurse call function does not signal alarm conditions Minimum Nurse Call Alarm Priority is set too high Specify an appropriate Minimum Nurse Call Alarm Priority for your facility For more information see the SureSigns VS2 and VSi Installation and Configuration Guide Alarms have been silenced Press the Alarm Silence key to end the Audio Off mode or Audio Pause mode The phono connector is loose or broken Ensure that the physical connection to the nurse call connector is correct The communications board malfunctioned Replace the Communications board See Removing the Communications Board on page 5 31 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 USB Hub Problems Symptom Possible Cause Action The USB hub does not work The USB hub is disconnected from the monitor Ensure that all USB plugs are firmly connected into their ports The USB hub ports are blocked by dust or dirt Clean the USB hub See the information that came with the USB hub for cleaning instructions The USB hub is faulty Replace the USB hub
27. This test allows you to verify that the monitor alarms are working To test the monitor alarms Step 1 With the monitor turned on make sure that all alarms are enabled the monitor is not in Audio Pause or Audio Off mode 2 Block the NBP connector opening with your finger and press the NBP key 3 Check that the NBP Overpressure message appears and an alarm tone sounds 4 If you do not get the results in Step 3 see Alarm Problems on page 4 7 Performance Verification Testing SureSigns VS2 and VSi Service Guide SpO Test SpO Test This test checks the performance of the SpO measurement To perform this test you need an Adult SpO sensor For information about compatible SpO sensors see the Instructions for Use for your monitor To perform the SpO Test Step 1 Connect a properly functioning adult SpO sensor to the SpO connector on the monitor Ensure that the red LED in the sensor is lit 2 Connect the other end of the sensor to your finger 3 Verify that the SpO gt value displayed on the monitor is between 95 and 100 If it is not try the test again with a patient simulator 4 If you still do not get the results in Step 3 see SpO Measurement Problems on page 4 9 Caution A functional tester cannot be used to assess the accuracy of a pulse oximeter monitor However if there is independent demonstration that
28. Verification Testing Caution Observe ESD electrostatic discharge precautions when working inside the monitor Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 1 Tools Required for Service Tools Required for Service The following tools and equipment are required to disassemble repair and re assemble the monitor e Small Phillips screwdriver Torx T10 T20 screwdrivers e Medium flathead screwdriver e 10 mm wrench 6mm wrench e Needle nose pliers ESD mat and wrist strap Shutting Down the System Perform a hard shutdown whenever you need to power down the monitor for repair This ensures that all patient and system data is saved in memory To perform a hard shutdown Step 1 Select the System button The System Menu appears 2 Select the Shutdown button 3 In the window that appears select the Yes button The monitor shuts down Repairing the Monitor 5 2 SureSigns VS2 and VSi Service Guide Removing the Battery Removing the Battery Dispose of used batteries in an environmentally responsible manner Do not dispose of the battery in Warning normal waste containers Consult your hospital administrator to find out about local arrangements Caution Before you remove the battery perform a hard shutdown To remove the battery Step 1 Perform a hard shutdown see Shutting Down the System on page 5 2 and disconnect the power
29. attention to an important point in the text Caution A Caution calls attention to a condition or possible situation that could damage or destroy the product or the user s work Warning A Warning calls attention to a condition or possible situation that could cause injury to the user and or patient SureSigns VS2 and VSi Service Guide iii Explanation of Symbols The following symbols appear on the monitor and its packaging Symbol Description Symbol Description Print key Alarm Silence key VS2 only Main Screen key NBP key On Standby key Serial number Up Down key VSi only Select Key VSi only CE Marking Batch code O Prescription Use Only US Federal Law y m Date of manufacture Humidity limitation L ez a N gt Keep out of sun Fragile handle with care Keep upright NBP connector Option number ty Keep dry Manufacturer s Name e atal and Address Catalog number STERILE Sterile A Electrostatic sensitive USB port AS device handling Y SpO connector Charging LED SpO2 ca Temperature connector AC power LED EF iv SureSigns VS2 and VSi Service Guide Symbol Description Symbol Description ICES 001 Canadian ISM aa Ethernet port requirement E Compliance with WEEE CSA mark Y standard h us 100 240V 50 60Hz 120VA T 1 0 A 250V Power label Nurse call connector Caution
30. faulty Replace the speaker See Replacing the Speaker on page 5 15 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 Troubleshooting SureSigns VS2 and VSi Service Guide 4 7 Troubleshooting Tables NBP Problems Symptom Possible Cause Action The NBP cuff does not inflate The tube or cuff is bent or twisted Straighten the tube or cuff The tube or cuff is leaking air Replace the cuff and ensure that there is no air leakage in the tube The NBP module malfunctioned Replace the NBP module See Removing the NBP Module on page 5 15 Replace the main board See Replacing the Main Board on page 5 22 NBP measurements are not displayed Wrong cuff size or incorrect cuff placement Use the correct cuff size and ensure proper cuff placement The tube is bent or twisted or there is air leakage in the air tube or cuff Ensure that the tube is straight and not kinked Replace the cuff and ensure that there is no air leakage in the tube A problem external to the monitor occurred Ensure that all external blood pressure reading requirements are met and that the patient is not moving excessively For more information about taking NBP measurements see the Instructions for Use for your monitor The initial inflation pressure setting is incorrect Specify the correct initial inflati
31. key to highlight an item and then press the Select key to select it Scroll Rotate the wheel to highlight the list and press the wheel To scroll through the list rotate the wheel To select items in the list press the wheel Press the Up Down key to highlight the list and press the Select key To scroll through the list press the Up Down key To select items in the list press the Select key Select or clear check boxes Rotate the wheel to highlight the check box and press the wheel to select it Press the Up Down key to highlight the check box and press the Select key to select it Enter text Rotate the wheel to highlight the field and press the wheel Rotate the wheel to select the text and press the wheel to save it Press the Up Down key to highlight the field and press the Select key Press the Up Down key to select the text and press the Select key to save it Overview SureSigns VS2 and VSi Service Guide 1 1 SureSigns VS2 and VSi Documentation SureSigns VS2 and VSi Documentation 1 2 SureSigns VS2 and VSi documentation includes Overview SureSigns VS2 and VSi Installation and Configuration Guide Provides instructions for unpacking installing and connecting all hardware Includes initial testing and configuration procedures Also includes instructions for returning the monitor SureSigns VS2 Instructions for Use Provides information for day
32. module e Power on self test SpO Test e Pneumatic leakage test e All safety tests Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 1 Recommended Frequency After Complete these tests Replacing the temperature module Power on self test e Alarms Test Temperature Test e Pneumatic leakage test e All safety tests Replacing the wireless module e Power on self test e Alarms Test e Pneumatic leakage test e All safety tests Recommended Frequency Perform the test procedures at the recommended frequency outlined in the following table Caution The frequency recommendations in the following table do not supersede local requirements Always perform locally required testing in addition to the testing outlined in the table Suggested Testing Frequency Preventive Maintenance NBP calibration Once every two years Battery reconditioning Once every six months Performance e Temperature accuracy Once every two years or if you suspect the NBP accuracy test measurement 1s incorrect e SpO Nurse call relay Before first use and then once every two years Safety In accordance with IEC 60601 1 e Enclosure leakage current Once a year and after repairs where the monitor has been opened front and back separated or if the e Ground integrit sta monitor has been damaged by impact e Patient leakage currents
33. on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 107 NBP Equip Malfunc 107 Unable to verify init flag data written to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 Troubleshooting SureSigns VS2 and VSi Service Guide 4 13 Error Codes Code Error Message Possible Cause Action 818 109 NBP Equip Malfunc 109 Unable to write NBP configuration data to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 110 NBP Equip Malfunc 110 Unable to write NBP configuration data to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 111 NBP Equip Malfunc 111 Calibration data checksum error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 112
34. persists replace the main board See Replacing the Main Board on page 5 22 833 20 SpO2 Equip Malfunc 20 SpO hardware defect Replace the SpO board assembly See Removing the SpO Board on page 5 22 833 40 SpO2 Equip Malfunc 40 SpO gt non volatile memory corrupted Replace the SpO gt board assembly See Removing the SpO Board on page 5 22 834 SpO2 Sensor Malfunc Malfunction of the SpO sensor or sensor cable Check the SpO sensor and extension cable If the problem persists check the connector block cable connection on the SpO gt board If the problem persists replace the SpO board assembly See Removing the SpO Board on page 5 22 835 FPGA FIFO Overrun SpO gt software error Informational message No action required 836 SpO2 Communication Error SpO communication error Informational message No action required If the message continues replace the SpO board assembly See Removing the SpO Board on page 5 22 837 SpO2 Error The front end will now reset itself No data from SpO gt Allow the monitor to reset Replace the SpO board assembly See Removing the SpO Board on page 5 22 If the problem persists replace the main board See Replacing the Main Board on page 5 22 865 FPGA FIFO Overrun Temperature software error Informational message No action
35. reconditioning if the Max Error value does not exceed 2 Ifthe battery does not recharge to full capacity after four reconditioning cycles For information about replacing the battery see Removing the Battery on page 5 3 Dispose of used batteries in an environmentally responsible manner Do not dispose of the battery in normal waste containers Consult your hospital administrator to find out about local arrangements Battery Messages and Alarms 2 4 The condition of the battery is reported by messages technical alarms and error codes When the monitor is in standby mode the Battery service required message appears if the following occurs The Max Error value exceeds 8 The Full Capacity value is half of the Design Capacity value Recondition the battery to clear the message For information about the battery reconditioning procedure see Reconditioning the Battery on page 2 3 Technical Alarms The following battery technical alarms appear in the monitor s message area e Low Batt Remaining battery power is less than 30 Extreme Low Batt Remaining battery power is less than 21 Error Codes An error code for example 257 System Error indicating Battery charger power failure appears in the Error Log To view the Error Log see Viewing Exporting and Printing VS2 Monitor Only the Error Log on page 4 36 For a complete list of error codes and actions to take see Chapter 4 Troublesho
36. see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1043 System Error Front end software error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1044 System Error Front end software error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1045 System Error Printing software error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1047 System Error Monitoring software error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 SureSigns VS2 and VSi Service Guide Troubleshooting 4 27 Error Codes Code Error Message Possible Cause Action 1048 System Error An exception was detected in the alarming software Shut down see Shutting Down the System on page 5 2 and restart the monitor
37. ta Si 4 30 Resting the Speaker aE E een he oh con ae hats pee ee eee hae eles peor te ae 4 31 Pesting the Keys s0 coe cota tvs ces a eo a ee Sea hs A sd 0 aad Fo Notas N 4 32 esting the Display 83 002 soutien A dd ee aa 4 33 Testing the Optional Recorder VS2 Monitor Only o usuusu ccc cece ce o 4 34 esting the Charging PED A oe en ee Ree Cia ete bees 4 34 Viewing and Resetting Tracked Parameters 0 0 0 0 0 cece eee t enc tet e eens 4 35 Resetting Parameters 40 5 iit be A A A eR a 4 35 Viewing Exporting and Printing VS2 Monitor Only the Error Log 0 eee eee ee eee 4 36 Clearing Patient Data ec oocysts te eee mit caves apt eee eis ele ee bese Bop Nese ala a eee Saige ek ae a 4 37 5 Repairing the Monitor Disassembling the Monitor 0 0 0 0 cc ent n ene e bebe n teen tenn e eens 5 1 Tools Required fot Service weenie A ah ee tt ee ee a oe te the ee 5 2 Shutting Down the System txi se0 take teed iti ti ia 5 2 Removing the Battery s i 3 0 02 0N 2253 Sih a LE todas see 5 3 Installing the Battery 0 cette nent n tne t net e en neas 5 5 Removing the Temperature Module 1 0 een eben cnet eet e nen 5 6 Removing the Recorder Faceplate nnn tenen eeo ea ea e a a E e T a tenet nents 5 7 Removing the Optional Recorder VS2 Only 2 0 00 ccc cece cee cence teen tenet rrer 5 9 Removing the Front Panel n Siros eee aei etn nnn en ene e bebe teen eens 5 11 Reassembling the Monitor
38. the Service button The Service Menu appears Select the Upgrade Software button The monitor searches for a valid software image on the USB flash drive and displays the updated image information in the Upgrade Software menu Upgrade Software Current Version New Version Language Pack Upgrade Note Jf the USB flash drive is not detected ensure that the drive is completely inserted into the USB connector Select the appropriate Language Pack to install The following message appears Upgrade Software Current Version New Version Language Pack Language Pack A English Spanish French Dutch German Italian Polish Language Pack B English Portuguese Norwegian Danish Finnish Russian Swedish Note f you upgrade the software using the same language pack that is currently installed the current language is the default If you upgrade to a different language pack the default language is English If needed reset the language using the System Admin Menu For details on resetting the language see the SureSigns VS2 and VSi Installation and Configuration Guide Performance Verification Testing 3 8 SureSigns VS2 and VSi Service Guide Performing Verification Tests T Select the Upgrade button to start the upgrade The Upgrade in Progress indicator increments during the upgrade process When the upgrade is complete the Checking Memory CRC and Upgrade Successful me
39. the SpO Board Removing the SpO Board To remove the SpO gt board Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 2 Remove the two white plastic Phillips screws on the SpO board assembly tiie o m iiia 3 Lift the SpO board assembly straight up and off of the standoff pegs and away from the connectors on the main board Replacing the Main Board Caution To save your current configuration settings export them before you replace the main board For more information see the SureSigns VS2 and VSi Installation and Configuration Guide After you replace the main board you must reset the monitor serial number and reconfigure the system For information about resetting the serial number see Resetting the Serial Number on page 5 25 For information about importing previous configuration settings see the SureSigns VS2 and VSi Installation and Configuration Guide Repairing the Monitor 5 22 SureSigns VS2 and VSi Service Guide Replacing the Main Board To remove the main board Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 2 On the SureSigns VS2 monitor remove the navigation wheel by pulling the wheel off of the stem 3 Remove the NBP module See Removing the NBP Module on page 5 15 4 Remove the Sp
40. the following table Caution The frequency recommendations in the following table do not supersede local requirements Always perform locally required testing in addition to the testing outlined here Maintenance Procedure Frequency Routine Safety and Operational Checks e Visual Inspection of exterior for damage Before use e Inspection of labels for legibility Before use Cleaning and Disinfecting According to your institutions policy or between each patient Battery e Charging As needed e Reconditioning Every six months Routine Safety and Operational Checks Philips recommends that you regularly e Visually inspect the monitor exterior for damage e Inspect the monitor labels for legibility If the labels on the rear case are not legible send the monitor for repair to replace the rear case If the serial number label is not legible return the monitor for label replacement Philips recommends that you perform certain tests and verification checks at least once a year and after each repair For complete information about performing verification testing and checks see Chapter 3 Performance Verification Testing Cleaning and Disinfecting To clean or disinfect your SureSigns monitor use only the cleaning agents approved by Philips For complete cleaning instructions see the Instructions for Use for your monitor Performing Routine Maintenance SureSigns VS2 an
41. the information in this chapter to diagnose and correct monitor problems This chapter describes how to troubleshoot a monitor that is not operating correctly Chapter 5 Repairing the Monitor describes how to perform the recommended repairs You can repair the monitor in either of two ways e Spare parts where you order replacement parts and you repair the monitor e Bench repair where you return the monitor to a Philips authorized service center for repair The tools required to repair the monitor are listed in Tools Required for Service on page 5 2 If you open the case for a repair you then must perform specific tests after reassembly For detailed information about these tests see Chapter 3 Performance Verification Testing The Philips Parts Center stocks board level assemblies and mechanical parts Chapter 6 Replacement Parts and Assembly Drawings lists these parts and assemblies Service notes announce the availability of additional spare parts For information about returning the monitor for repair see Clearing Patient Data on page 4 37 and the SureSigns VS2 and VSi Installation and Configuration Guide When You Cannot Correct a Problem The information in this chapter is intended to help you resolve most problems that may occur with your monitor If you still cannot isolate a problem after using the information in this chapter call the Philips Customer Care Center or your local representative T
42. tighten the two nylon screws in the bottom of the case Warning Be sure to install the nylon screws in the bottom of the case Installing metal screws in the bottom of the case can cause an electrical hazard Caution Only hand tighten the nylon screws Replace the power cord and turn on the monitor If the monitor starts up properly perform the required performance tests See Chapter 3 Performance Verification Testing Repairing the Monitor SureSigns VS2 and VSi Service Guide Replacing the Speaker Replacing the Speaker To replace the speaker Step 1 Separate the front panel from the rear case assembly to disconnect the speaker cable See Removing the Front Panel on page 5 11 2 Remove the speaker by gently lifting it over the ridge and sliding it out of the rear case 3 Slide the speaker back into the rear case connect the cable and reassemble the monitor 4 After you reassemble the monitor ensure that the speaker works Verify that a tone sounds when you power on the monitor and test the alarms See the Testing the Speaker on page 4 31 Removing the NBP Module Caution After you replace the NBP module you must reset the NBP cycle count and run the NBP test For information about resetting the NBP cycle count see Viewing and Resetting Tracked Parameters on page 4 35 For information about running the NBP test se
43. verification test 3 13 start up and power sequence description 4 3 symbols on monitor and packaging 1V System Admin Menu accessing 3 4 options 3 5 system configuration setting 5 27 System Diagnostics menu accessing 4 29 system diagnostics running 4 29 System Information viewing 4 2 T temperature calibration key 3 16 measurement problems troubleshooting 4 9 verification test 3 17 temperature module removing 5 6 test equipment required 3 3 testing audio 4 31 keys and wheel 4 32 LEDs 4 34 NBP module 3 13 nurse call relay 3 20 pneumatic leakage 3 16 power on 3 11 speaker 4 31 SpO 3 13 temperature 3 16 testing and inspection guidelines 3 1 tests performing overview 3 9 recommended frequency 3 2 recording results 3 3 theory of operation block diagram A 1 communications board A 3 front panel assembly A 5 main board A 3 monitored temperature A 6 navigation wheel A 5 NBP assembly A 3 nurse call contacts A 5 power management A 4 power supply A 4 predictive temperature A 6 recorder A 5 speaker A 4 SpO processing A 6 wireless module A 6 tools required for repairing monitors 5 2 troubleshooting AC power 4 6 audible alarms 4 7 diagnosing problems 4 3 LEDs 4 6 NBP 4 8 nurse call 4 11 recorder 4 10 SpO readings 4 9 temperature measurement problems 4 9 USB hub 4 11 Index 3 SureSigns VS2 and VSi Service Guide U U
44. 2 Is the battery adequately charged 3 Is the power cord connected to the monitor and plugged into an AC outlet 4 Is the display functioning 5 Are the LEDs on the front panel lit as you expect Note It may take several seconds for the AC Power LED to light or turn off after the power cord has been connected or disconnected If the monitor is not receiving power 1 See Start up and Power Sequences on page 4 3 and then follow the troubleshooting steps in Power Problems on page 4 6 2 Ifthe monitor has no display or an incorrect display follow the troubleshooting steps in Display Problems on page 4 7 When the monitor has power and a functioning display you can use the information in this chapter to diagnose other monitor problems Start up and Power Sequences The following table describes the start up and power on phases of the monitor and its components If the monitor does not behave as described in the following table see Power Problems on page 4 6 For the monitor to start correctly it must be powered correctly as indicated by lit LEDs on the front panel The following table shows the start up and power on sequences User Action Expected Result Plug the AC power cord or battery or both into an unpowered monitor Press the On Standby key The screen displays color bars for about five seconds The LCD turns off for three seconds and the
45. 3 Use a small flathead screwdriver to pry the fuse holder out of the AC power connector Fuse holder 4 Replace the fuse s and then push the fuse holder back into the power connector until it snaps into place Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the AC Power Connector Removing the AC Power Connector To remove the AC power connector Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 On the VS2 with the recorder option remove the recorder See Removing the Optional Recorder VS2 Only on page 5 9 Remove the cable tie that secures the power input cables to the chassis Disconnect the power input cable from the power supply assembly Power input cable 5 vam arr i Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 19 Removing the AC Power Connector 5 Disconnect the ground wire 6 Squeeze the power cord retaining clip and remove it from the bolts Retaining clip Repairing the Monitor 5 20 SureSigns VS2 and VSi Service Guide Removing the AC Power Connector Remove the bolts by using a 6 mm wrench to hold the nut while unscrewing the bolt from the front e Power input nuts jem Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 21 Removing
46. 8 134 NBP Equip Malfunc 134 CRC mismatch in error log data Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 135 NBP Equip Malfunc 135 CRC mismatch in inflation cycle count and runtime data Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 136 NBP Equip Malfunc 136 The pneumatic safety switch is defective Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 If the problem persists replace the NBP module See Removing the NBP Module on page 5 15 818 137 NBP Equip Malfunc 137 Valve 2 is defective or blocked Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the NBP module See Removing the NBP Module on page 5 15 If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 141 NBP Equip Malfunc 141 Inflation time for selected patient type exceeded Verify that the appropriate cuff size is being used for the selected p
47. LCD on page 5 28 Pressing a key does not access the expected function For example pressing the Print key initiates an NBP measurement The membrane switch assembly malfunctioned Replace the front panel assembly See Removing the LCD on page 5 28 A key is collapsed or doesn t click when pressed The membrane switch assembly malfunctioned Replace the front panel assembly See Removing the LCD on page 5 28 Recorder Problems VS2 Monitor Only Symptom Possible Cause Action The recorder paper is jamming The paper is not installed correctly Remove paper and reinstall correctly The wrong type of paper is installed Install the recommended recorder paper The recorder has a mechanical problem Replace the recorder module See Removing the Optional Recorder VS2 Only on page 5 9 The recorder does not print An optional recorder is not installed Verify that a recorder is installed The recorder is out of paper Install a new paper supply The recorder door is open Open the recorder door and then close it again The system does not recognize the recorder Check the recorder s physical connections See Removing the Optional Recorder VS2 Only on page 5 9 The recorder module malfunctioned Replace the recorder module See Removing the Optional Recorder VS2 Only on page 5 9
48. NBP Equip Malfunc 112 Unable to write calibration data to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 113 NBP Equip Malfunc 113 Unable to verify calibration data written to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 114 NBP Equip Malfunc 114 Error log checksum error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 115 NBP Equip Malfunc 115 Unable to write error log to non volatile memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 Troubleshooting 4 14 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 818 116 NBP Equip Malfunc 116 Unable to verify error log Shut down see Shutting Down the data written to non volatile System on page 5 2 and restart the memory monitor I
49. O board See Removing the SpO Board on page 5 22 5 On monitors with the wireless option installed remove the wireless board See Removing the Wireless Board on page 5 32 6 Disconnect the ribbon cable from the main board Ribbon cable 02 Em Repairing the Monitor SureSigns VS2 and VSi Service Guide Replacing the Main Board Remove the five Torx T10 screws from the main board pa diina gt 5 z oi f f f IN morh 8 Remove the main board from the front panel 9 After you replace the main board and reassemble the monitor you must perform the following procedures before use e Resetting the Serial Number on page 5 25 e Setting the System Configuration on page 5 27 Repairing the Monitor 5 24 SureSigns VS2 and VSi Service Guide Replacing the Main Board Resetting the Serial Number When you replace the main board you must reset the monitor s serial number The serial number appears in a label marked 5xJ on the back of the monitor as shown below To reset the serial number Step 1 Access the System Diagnostics menu For detailed information see Running System Diagnostics on page 4 29 2 Select the Maintenance gt gt button 3 In the window that appears enter the password 1 2 9 as shown Please enter the password 4 The complete System Diagnostics menu including the Maintenance options appears
50. SB hub troubleshooting 4 11 V verification tests alarms 3 12 NBP accuracy 3 14 NBP calibration 3 15 nurse call relay 3 20 performing 3 9 pneumatic leakage 3 16 power on self test 3 11 predictive temperature 3 16 safety 3 17 SpO 3 13 temperature 3 17 visual 3 11 viewing battery information 2 2 Error Log 4 36 hardware version 4 2 serial number 4 2 software version 4 2 system information 4 2 visual verification test 3 11 W warranty 11 wheel navigation removing 5 23 wireless board removing 5 32 theory of operation A 6 Index 4 SureSigns VS2 and VSi Service Guide
51. Temperature Module on page 5 6 866 46 Temp Probe Error 46 Measurement above Verify ambient temperature of 50 F allowable temperaimre values Tf conditions are valid and problem and far above the high persists replace the temperature probe ambient limits If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 866 52 Temp Probe Error 52 Temperature probe not Replace the temperature probe characterized calibrated If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 866 63 Temp Probe Error 63 Probe well missing or not Reseat or replace the well installed properly If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 866 70 Temp Probe Error 70 Problem reading the Shut down see Shutting Down the temperature probe EEPROM System on page 5 2 and restart the monitor If the problem persists replace the temperature probe Troubleshooting 4 20 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 866 75 Temp Probe Error 75 Problem reading the temperature probe EEPROM correctly or the probe was not factory tested Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the temperature probe 866
52. Test Running the Self Test performs the resident self test which includes a complete memory test and a front end test on all available modules such as SpO NBP and Predictive Temperature If the test cannot detect a specific module or if an error occurs then that test fails Note When the monitor is powered up from Standby mode the monitor performs the front end tests in addition to the start up sequence When the monitor is powered up from Deep Sleep mode the monitor performs the complete memory and front end tests Troubleshooting 4 30 SureSigns VS2 and VSi Service Guide Testing the Speaker To run the monitor resident self test Step 1 In the System Diagnostics menu select the Self Test button The status of the self test is displayed While the test is running In Progress is displayed If an option is not installed or configured Not Supported is displayed as the Result If a test fails FAILED in red text is displayed as the Result Self Test Test Item Result Memory Passed SpO2 Passed NBP Passed Predictive Temp Passed 2 When all tests complete select the Return button to return to the main screen Detected errors are written to the error log with detailed error information and error codes Testing the Speaker The audio test plays a sample sound on each of the different decibel Db levels To perform the audio test Step 1 In the System Diagnost
53. a particular calibration curve is accurate for the combination of a pulse oximeter monitor and a pulse oximeter sensor then a functional tester can measure the contribution of a monitor to the total error of a monitor sensor system The functional tester can then measure how accurately a particular pulse oximeter monitor is reproducing that calibration curve NBP Tests The NBP tests check the performance of the non invasive blood pressure measurement Perform each of the following procedures when checking the NBP module NBP accuracy NBP calibration procedure if required NBP pneumatic leakage test To perform this test you need the following e Reference manometer includes hand pump and valve accuracy 0 2 of reading Expansion chamber volume 500 ml 10 Tubing Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 13 NBP Tests NBP Accuracy 3 14 To test the NBP accuracy Step 1 Connect the manometer and the pump with tubing to the NBP connector on the monitor 2 Connect the tubing to the expansion chamber 250 ml cylinder i E A Expansion chamber Manometer SureSigns VS2 VSi monitor 3 Open the Maintenance options in the System Diagnostics menu See Accessing the Maintenance Options on page 3 10 4 Select NBP Test The NBP Test menu appears NBP Test Firmware version 2 2 5 Select the Start Static Pressure Test button 6 S
54. able when the monitor is running in Demo mode For more information see Performing Verification Tests on page 3 9 Upgrade Software Opens the Upgrade Software menu For more information see Upgrading the Software on page 3 7 Return Returns the monitor to the System Menu Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 5 Accessing the System Admin Menu Enabling Demo Mode Warning Do not connect a patient to a monitor running in Demo mode Values represented in Demo mode do not represent measurements from a patient connected to the monitor and may lead to incorrect diagnoses Demo mode is used to demonstrate the monitor without monitoring parameters Demo mode simulates all patient parameters and generates alarms when alarm settings are exceeded By default the Demo Mode check box is cleared Caution Entering Demo mode clears the patient data To put the monitor in Demo mode Step 1 Open the System Admin Menu See Accessing the System Admin Menu on page 3 4 2 Select the Demo Mode check box 3 Select the Return button 4 In the window that appears select the Yes button The monitor enters Demo mode and clears all patient data A DEMO banner appears on the screen 7 a OE 5 To exit Demo mode press the On Standby key to turn off the monitor The monitor clears all simulated patient data Performance Verificatio
55. alue Gas sha de awe eee by MUR Aiea dine EE A 4 Nurse Call Contacts e2iay eis tei ee da A 5 Front Panel Assembly anns sarge nas ssa ere alee SY Se EE ES ae A A 5 Navigation Wheel VS2 On A A io A 5 Recorder VSZ Online isro eae tepe II O ate sander teawel A 5 SpO gt Module oia yee eed pieces rede penta a denn ws bese ee an er eee A 6 Temperature module Serner k a Phas ee ae as A 6 Predictive Measurements o cocca cocia etica erie reia E na E n een ea Ea A 6 Monitored Measurements oonu nunn nannan A 6 Wireless Module 0 il A 6 B Electromagnetic Compatibility Contents 3 SureSigns VS2 and VSi Service Guide Contents 4 SureSigns VS2 and VSi Service Guide 1 Overview This guide includes information for both the SureSigns VS2 and VSi vital signs monitors Any differences are described where appropriate The screen illustrations represent a fully configured SureSigns VS2 monitor The menus on your monitor may appear differently if you have a model with different options or a SureSigns VSi monitor Intended Audience This guide is for biomedical engineers or technicians responsible for maintaining troubleshooting and repairing Philips patient monitoring systems Navigation Controls The following table describes how to use the navigation controls on the VS2 and VSi monitors Action VS2 VSi Select Rotate the wheel to highlight an item and press the wheel to select it Press the Up Down
56. ance Options 3 10 To access the Maintenance options Step 1 In the System Diagnostics menu select the Maintenance gt gt button 2 In the window that appears enter the password 1 2 9 as shown Please enter the password Diem lt Select the OK button The Maintenance options appear System Diagnostics NBP Cycle Count 36 LCD Usage Hours 231 VS2 only Errors 0 Error Log Self Test Display Test Recorder Test Audio Test Battery Info LED Test Keys Test Network Test NBP Test Reset S N Configuration Note For information about the Network Test see the SureSigns VS2 and VSi Network Configuration Guide Performance Verification Testing SureSigns VS2 and VSi Service Guide Visual Test Visual Test To perform the visual test Step 1 Inspect the system for obvious signs of damage such as cracks cuts or breakage 2 Check all external cables and accessories for damage such as cuts kinks or wrong connections Ensure that all markings and labeling are legible If the labels on the rear case are not legible replace the rear case If the serial number label is not legible contact the Philips Customer Care Center or your local Philips representative to return the monitor for label replacement Check for any obstructions to mechanical parts The expected test result is that the system has no obvio
57. and VSi Service Guide Testing the Display On the SureSigns VS2 monitor to test the small movements of the navigation wheel turn the wheel in small increments If the wheel is working properly the black dots change to red for each small movement To end the test do one of the following On the SureSigns VS2 monitor press the wheel On the SureSigns VSi monitor press the Select key Testing the Display To test the display Step 1 In the System Diagnostics menu select the Display Test button The display test draws a sequence of patterns on the monitor screen Each pattern is displayed for five seconds When the last pattern is drawn the sequence starts again from the first pattern The following table describes the test patterns that are displayed Pattern Description of Screen Vertical Bars Alternating black and white vertical bars starting with white This description is displayed in red text across the top of the screen Vertical Bars Alternating black and white vertical bars starting inverse with black This description is displayed in red text across the top of the screen Solid White The screen background is white White is displayed in black text that moves across the screen Solid Red The screen background is red Red is displayed in black text that moves across the screen Solid Green The screen background is green Green is di
58. ata Step 1 Open the Maintenance options of the System Diagnostics menu See Accessing the Maintenance Options on page 3 10 Select the Clear Data button A confirmation window appears In the confirmation window select Yes The monitor clears the patient data and error log and then restarts Troubleshooting SureSigns VS2 and VSi Service Guide 4 37 Clearing Patient Data Troubleshooting 4 38 SureSigns VS2 and VSi Service Guide 5 Repairing the Monitor Disassembling the Monitor This chapter contains the procedures for disassembling and assembling the monitor to replace or repair defective assemblies or components The monitor has two main assemblies e Rear case assembly e Front panel assembly Rear case assembly Front panel assembly For more information about replaceable parts see Chapter 6 Replacement Parts and Assembly Drawings Warning Before you attempt to open or disassemble the monitor disconnect the AC power from the monitor and remove the battery Remove any cables from the measurement modules and the nurse call and network connections After any monitor repair you must perform the recommended Performance and Safety tests before putting the monitor into operation Failure to perform these tests might result in erroneous monitor readings For more information about performing safety and performance tests see Chapter 3 Performance
59. atient type If the problem persists shut down see Shutting Down the System on page 5 2 and restart the monitor Troubleshooting SureSigns VS2 and VSi Service Guide 4 17 Error Codes Code Error Message Possible Cause Action 818 199 NBP Equip Malfunc 199 No data from NBP block Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 819 NBP Equip Malfunc Not Calibrated NBP not calibrated Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists recalibrate the NBP module See NBP Calibration Procedure on page 3 15 819 127 NBP Equip Malfunc 127 NBP module is not calibrated Contact the Customer Care Center 819 138 NBP Hose Blocked 138 Problem in pneumatic system Verify that all internal NBP hoses are connected If the problem persists shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the NBP module See Removing the NBP Module on page 5 15 If the problem persists replace the main board See Replacing the Main Board on page 5 22 819 139 NBP Air Leak 139 Air leak or valve defect Verify that all internal NBP hoses are connected If the probl
60. board assembly See Removing the SpO gt Board on page 5 22 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 SpO readings are unreliable A problem external to the monitor occurred For example excessive patient movement or incompatible sensor in use Ensure that all external SpO reading requirements are met and that the patient is not moving excessively For more information about taking SpO gt measurements and compatible sensors see the Instructions for Use for your monitor Perfusion is low Reset the SpO function See SpO Test on page 3 13 Troubleshooting SureSigns VS2 and VSi Service Guide 4 9 Troubleshooting Tables Navigation Wheel VS2 Monitor Only and Key Problems Symptom Possible Cause Action The monitor does not respond to the navigation wheel VS2 only or front panel keys The main board has a faulty connection Ensure that all connectors to the main board are seated correctly The monitor keypad or navigation wheel is broken Replace the front panel or navigation wheel See Removing the LCD on page 5 28 and Replacing the Main Board on page 5 22 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The membrane switch assembly malfunctioned Replace the front panel assembly See Removing the
61. c Immunity RF Radiated and Conducted Immunity IEC 60601 Compliance Electromagnetic Environment Test Test Level Level Guidance Portable and mobile RF communications equipment should be used no closer to any part of the SureSigns VS2 or VSi vital signs monitors including cables than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter Recommended Separation Distance Conducted RF 3 Vrms 3 V rms d 35 P 0 150 to 80 MHz IEC 0 15 to 80 MHz 3 da 61000 4 6 Outside ISM bands Radiated RF 3 V 3 V O k i d E 80 to 800 MHz IEC 80 to 2500 MHz 3 61000 4 3 j al 800 to 2500 MHz where P is the maximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in meters m Field strengths from fixed RF transmitters as determined by an electromagnetic site survey should be less than the compliance level in each frequency range Interference may occur in the vicinity of equipment marked with the following Q 4 Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey shoul
62. calibration 3 Wait until the following message appears Ready for calibration pressure point 4 Select the Set Pressure Value field 5 Scroll through the list until the value matches the value displayed on the manometer and select it to confirm the change 6 Select CAL Point to save the calibration point 7 Wait until the following message appears NBP calibration successful If the test fails select the Stop button to stop the test 8 Select the Return button to exit the test Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 15 Temperature Test To verify calibration check the accuracy of the NBP See NBP Accuracy on page 3 14 If you do not get the expected results after several attempts see NBP Problems on page 4 8 Pneumatic Leakage Test To check the pneumatic system and valve Step 1 In the NBP Test menu select the Start Static Pressure Test button 2 Squeeze the manometer pump to apply a pressure of 280 mmHg Wait 10 seconds for the pressure to stabilize Note the pressure value in the NBP Test menu Note Philips employees record this value as P1 Wait 60 seconds for the pressure to stabilize Note the pressure value in the NBP Test menu Note Philips employees record this value as P2 Calculate and document the leakage test value The expected leakage test value is lt 6 mmHg Note P
63. consult accompanying documents Ingress protection to vertically falling water drops Defibrillator Proof Type CF applied part RF Interference EUFP Environmentally friendly use period China Temperature limitation Atmospheric pressure limitation Equipotential ground post CE marking and identifier for radio Korean radio mark Industry Canada label for radio FCC label for radio SureSigns VS2 and VSi Service Guide Regulatory and Safety Specifications Declaration C The SureSigns VS2 and VSi vital signs monitors are Class IIb devices and comply with the 0123 requirements of the Council Directive 93 42 EEC of 14 June 1993 concerning medical devices and carry CE marking accordingly The radio device used in the SureSigns VS2 and VSi vital signs monitors are in compliance with the O essential requirements and other relevant provisions of Directive 1999 5 EC Radio Equipment and Telecommunications Terminal Equipment Directive Authorized EU Representative Philips Medizin Systeme B blingen GmbH Hewlett Packard Str 2 71034 B blingen Germany Rx Only Caution United States Federal Law restricts this device to sale by or on the order of a physician E EE Em Safety Standards Parameter Specification VS2 EN IEC 60601 1 EN IEC60601 1 2 EN IEC 60601 2 30 EN IEC 60601 2 49 ISO 9919 VSi EN IEC 60601 1 EN IEC60601 1 2 EN IEC 60601 2 49
64. cord from the rear of the monitor 2 If your monitor has a tabletop base remove it by removing the two Torx T20 screws from the bottom of the base Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 3 Removing the Battery 3 Remove the Torx T10 screw from the battery cover on the bottom of the monitor Battery Cover y Repairing the Monitor 5 4 SureSigns VS2 and VSi Service Guide Removing the Battery Installing the Battery To install the battery Step 1 Connect the battery cable Ensure that the cable is attached securely to the connector Insert the battery into the compartment with the cable closest to the case Replace the battery cover and the Torx T10 screw Confirm that the battery is installed correctly by observing that the Charging LED is lit Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 5 Removing the Temperature Module Removing the Temperature Module 5 6 To remove the temperature module Step 1 Remove the temperature probe and well 2 Remove the adhesive covers from the screw holes by inserting a sharp pointed tool under the edge of the covers Screw Covers 3 Remove the three Torx T20 screws from the temperature module Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the Recorder Faceplate Sl
65. d on page 5 22 818 25 NBP Equip Malfunc 25 NBP hardware has malfunctioned because there is no data Replace the NBP module See Removing the NBP Module on page 5 15 If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 101 NBP Equip Malfunc 101 Task overrun Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 102 NBP Equip Malfunc 102 Interrupt stack overwritten Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 103 NBP Equip Malfunc 103 User stack overwritten Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 104 NBP Equip Malfunc 104 Data validity check failed Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 106 NBP Equip Malfunc 106 Unable to write init flag data to non volatile memory Shut down see Shutting Down the System
66. d 901 2 m 8120 4475 Australia New Zealand Power cord 902 2 m 8120 1689 Europe Power cord 903 2 4 m 8120 5429 North America Power cord 906 2 m 8120 2104 Switzerland Power cord 912 2 m 8120 2956 Denmark Power cord 917 2 m 8120 4211 India South Africa Power cord 919 2 m 8120 5182 Israel Power cord 920 2 m 8120 6869 Argentina Power cord 921 4 5 m 8120 6980 Chile Replacement Parts and Assembly Drawings SureSigns VS2 and VSi Service Guide 6 5 Power Cords Replacement Parts and Assembly Drawings 6 6 SureSigns VS2 and VSi Service Guide Block Diagram Components A Theory of Operation This section contains a system overview of the SureSigns VS2 and SureSigns VSi vital signs monitors including a high level block diagram The block diagram shows major components of the monitor including the power supply an isolated front end the NBP control SpO processing and a microcontroller The monitor is a full function monitor for use on adult pediatric and neonatal patients The measurements performed by the system include e Blood pressure e Blood oxygen saturation e Temperature In addition to monitoring and displaying the status of physiological parameters the monitor performs various microprocessor programmed analytical functions including e Creating visual and audible alarm signals when settings are violated Note The SureSigns VSi monitor signals technical alarms only
67. d Maximum Separation Separation Separation Output Power of Distance Distance d Distance d Transmitter Watts d meters meters meters 0 01 0 12 0 12 0 23 0 1 0 37 0 37 0 74 1 1 17 1 17 2 33 10 3 69 3 69 7 38 100 11 67 11 67 23 33 For transmitters rated at a maximum output power not listed above the separation distance d can be estimated in meters using the equation in the corresponding column where P is the maximum output power rating of the transmitter in watts according to the transmitter s manufacturer These guidelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people Electromagnetic Compatibility SureSigns VS2 and VSi Service Guide B 5 Electromagnetic Compatibility B 6 SureSigns VS2 and VSi Service Guide Index A Absolute Charge 2 3 AC power connector removing 5 19 AC power troubleshooting 4 6 address Philips Medical Systems 11 alarms battery 2 4 testing 3 12 troubleshooting 4 7 antenna removing 5 33 assemblies main 5 1 assembly drawings 6 3 audible alarms troubleshooting 4 7 audience for this guide 1 1 audio testing 4 31 B battery disposal 5 3 information viewing 2 2 installing 5 5 maintaining 2 2 messages and alarms 2 4 power rating A 4 reconditioning 2 3 removing 5 3 replacing 2 4 block diagram A 1 board communications removing 5 31 main rem
68. d VSi Service Guide 2 1 Maintaining the Battery Maintaining the Battery The rechargeable lithium ion battery used in the monitor is a smart battery with built in circuitry that communicates battery status information to the monitor Battery power lasts a minimum of 4 5 hours during continuous monitoring with no printing VS2 only and one NBP measurement every 15 minutes Observe these guidelines If a battery shows damage or signs of leakage replace it immediately Never use a faulty battery in the monitor Never dispose of the battery in a normal waste container Never leave a battery inside the monitor if it is not used for a long period of time Never store a battery that is more than 50 charged Note For information about the battery status indicators see the SureSigns VSi Instructions for Use or the SureSigns VS2 Instructions for Use Viewing Battery Information As a battery ages its capacity decreases and the battery status indicator becomes increasingly less accurate relative to the total number of charges and discharges The Battery Info menu displays battery parameters To view information about the battery Step 1 Access the System Admin Menu See Accessing the System Admin Menu on page 3 4 2 Select the Service button 3 Select the Diagnostics button Performing Routine Maintenance 2 2 SureSigns VS2 and VSi Service Guide Maintaining the Batt
69. d be considered If the measured field strength in the location in which the SureSigns VS2 and VSi vital signs monitors are used exceeds the applicable RF compliance level above the SureSigns VS2 and VSi vital signs monitors should be observed to verify normal operation If abnormal performance is observed additional measures are necessary such as re orienting or relocating the SureSigns VS2 and VSi vital signs monitors Over the frequency range 150 kHz to 80 MHz field strengths should be less than 3 V m Respiration measurement may be subject to interference at 900 1100 kHz and 70 80 MHz at less than 3 V M field strength Electromagnetic Compatibility B 4 SureSigns VS2 and VSi Service Guide Recommended Separation Distances The SureSigns VS2 and VSi vital signs monitors are intended for use in an electromagnetic environment in which radiated RF disturbances are controlled The customer or the user of the product can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment transmitters and the product as recommended below according to the maximum output power of the communications equipment Table B 4 Recommended Separation Distances Between Portable and Mobile RF Communication Equipment and the SureSigns VS2 and VSi Vital Signs Monitors 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2 5 GHz a a ale dal Rate
70. e NBP Tests on page 3 13 Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 15 Removing the NBP Module 5 16 To remove the NBP module Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 2 Disconnect the NBP cable from the main board s S e NBP Cable A 3 NBP Tubing Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the Power Supply 4 Remove the three Torx T10 screws from the metal bracket attaching the NBP module assembly to the main board 5 Remove the assembly from the front case Removing the Power Supply To remove the power supply Step 1 Separate the front panel from the rear case assembly See Removing the Front Panel on page 5 11 2 Disconnect the power input assembly cable e ey oo r w Power input cable i cnt ES aT N Tae i ie A gt Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 17 Replacing a Fuse Remove the four Torx T10 screws and remove the power supply from the rear case Replacing a Fuse 5 18 To replace a fuse in the AC power connector Step 1 Remove the AC power cord from the rear of the monitor 2 Remove the battery from the monitor See Removing the Battery on page 5 3
71. e and mobile radio frequency communications equipment can also affect the performance of medical equipment See your service provider for assistance with the minimum recommended separation distance between RF communications equipment and the product The cables sensors transducers and other accessories for which compliance is claimed are listed earlier in the Instructions for Use e Use of accessories transducers and cables other than those specified may result in increased emissions and or decreased immunity of the SureSigns VS2 and VSi vital signs monitors e The SureSigns VS2 and VSi vital signs monitors should not be used adjacent to or stacked with other equipment If adjacent or stacked use is necessary the monitor should be observed to verify normal operation in the configuration in which it is used Reducing Electromagnetic Interference The SureSigns VS2 and VSi vital signs monitors and associated accessories can be susceptible to interference from other RF energy sources and continuous repetitive power line bursts Examples of other sources of RF interference are other medical electrical devices cellular products information technology equipment and radio television transmission If interference is encountered as demonstrated dramatic variations in physiological parameter measurement values attempt to locate the source Assess the following e Is the interference due to misplaced or poorly applied sensors If so re apply
72. e 5 22 1033 System Error Unspecified error Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1034 System Error Failed to load product info Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1035 System Error Cannot initialize front end manager Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 4 26 Troubleshooting SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 1036 System Error Failed to start work thread Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1037 System Error Cannot start polling thread Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1042 System Error Failed to start up network driver Shut down
73. e Module on page 5 6 867 82 Temp Module Malfunc 82 Signal HTR_Q is on and Shut down see Shutting Down the signal HTRC is off but still System on page 5 2 and restart the have voltage monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 83 Temp Module Malfunc 83 Signal HTR_Q is tri stated Shut down see Shutting Down the with signal HTRC enabled System on page 5 2 and restart the and has heater power monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 84 Temp Module Malfunc 84 Signal Q amp C is turned on and Shut down see Shutting Down the the heater voltage is not high System on page 5 2 and restart the enough monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 85 Temp Module Malfunc 85 Heater hardware fail safe Shut down see Shutting Down the should have turned off but System on page 5 2 and restart the did not monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 Troubleshooting 4 24 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 868 Temp Error The front end will now reset itself No data from temperatu
74. e can power the system through several DC DC converters that provide various voltage outputs required by various chips Isolation transformers provide the power to the front ends floating area Speaker The speaker is driven by an amplifier and Audio CODEC that interfaces to the microprocessor The speaker provides the monitor s audio during alarm conditions The microprocessor outputs different audio tones specified by different alarm priorities and conditions Theory of Operation A 4 SureSigns VS2 and VSi Service Guide Block Diagram Components Nurse Call Contacts The nurse call alarm contacts are available through a 3 5 mm miniature insulated phone jack on the back of the monitor The alarm contacts close open for any alarm condition detected by the monitor The alarm contacts are the three switching signals associated with a single pole double throw relay as follows Normally open contact NO Common contact Normally closed contact NC Contact Rating of 1A 25 VAC 60 VDC Isolation of 1 5 KV Front Panel Assembly The front panel assembly contains these elements LCD 43 WVGA display 480 pixels x 272 lines Monitor keypad Navigation wheel VS2 Only Navigation Wheel vs2 Only The navigation wheel is a rotating push switch wheel The associated wheel circuitry generates a pulse when pressed and generates a digitally encoded pair of quadrature signals whose relative magnitudes and polarities r
75. e imported back into the monitor For detailed information about saving patient data see the Instructions for Use for your monitor After the upgrade starts Do not unplug the monitor e Do not remove the USB flash drive Do not press any keys If the upgrade is inadvertently interrupted and the main board data is lost replace the main board For more information see Replacing the Main Board on page 5 22 Note Philips recommends using a SanDisk or Kingston USB flash drive for software upgrades To upgrade the software Step 1 Connect the monitor to an AC power source and press the On Standby key Note Your monitor must be connected to AC power and have a fully charged battery before you upgrade the software 2 Insert the USB flash drive with the software upgrade into the USB port on the back of the monitor Note The software upgrade folder must be located in the top directory of the USB flash drive for example EN Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 7 Upgrading the Software Insert the USB flash drive with the software upgrade into the USB port on the back of the monitor Note The software upgrade folder must be located in the top directory of the USB flash drive for example F Access the System Admin Menu For detailed information see Accessing the System Admin Menu on page 3 4 Select
76. e module See Removing the Temperature Module on page 5 6 Troubleshooting SureSigns VS2 and VSi Service Guide 4 21 Error Codes Code Error Message Possible Cause Action 867 24 Temp Module Malfunc 24 Ambient temperature too high Verify that the venting slots of the temperature module are not blocked and are free of dust Verify that the ambient temperature does not exceed operating specifications If the problem persists replace the temperature probe If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 25 Temp Module Malfunc 25 Ambient temperature too low Verify that the ambient temperature does not exceed operating specifications If the problem persists replace the temperature probe If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 27 Temp Module Malfunc 27 Battery or power supply voltage exceeds maximum value Replace the temperature module See Removing the Temperature Module on page 5 6 867 28 Temp Module Malfunc 28 Battery or power supply voltage below minimum value Replace the Temperature Module See Removing the Temperature Module on page 5 6 If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 47
77. ectromagnetic Level Environment Guidance Electrostatic 6 kV contact 6 kV contact Floors should be wood discharge ESD 8 KV air 8 KV air concrete or ceramic tile If IEC 61000 4 2 floors are covered with synthetic material the relative humidity should be at least 30 Electrical fast 1 kV differential mode 1kV In the event of reduced transient burst 2 kV common mode 2kV performance it may be l IEC 61000 4 4 necessary to operate the patient monitor from a filtered power connection or battery power no electrical connection to the AC mains while monitoring Surge 1 kV differential mode 1kV Mains power quality should be IEC 61000 4 5 2 kV common mode 2kV that of a typical commercial and or hospital environment Voltage dips short lt 5 Uy lt 5 Ur interruptions and gt 95 dip in Ur for 0 5 voltage variations cycle on power supply input lines Aa Ganl 40 U IEC 61000 4 11 60 dip in Ur piat for 5 cycles 70 Ur 30 dip in Uy 70 Ur for 25 cycles lt 5 Ur gt 95 dip in Ur for 5 sec lt 5 Ur Power frequency 3 A m 3 A m Power frequency magnetic 50 60 Hz Magnetic field IEC 61000 4 8 fields should be at levels characteristic of a typical location in a typical commercial or hospital environment Note Uris the AC mains voltage prior to application of the test level Electromagnetic Compatibility SureSigns VS2 and VSi Service Guide B 3 Table B 3 Electromagneti
78. ed Replace the LCD See Removing the LCD on page 5 28 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The monitor turns on and the opening screen and or color bar starts but then freezes The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 Alarm Problems Symptom Possible Cause Action A flashing red white box with the message AUDIO FAILED appears on the screen The speaker malfunctioned Clear the error message by performing the speaker test or clearing the error log See Testing the Speaker on page 4 31 or Clearing Patient Data on page 4 37 The connection to the speaker is faulty Ensure that the connection to the speaker is correct Clear the error message by performing the speaker test or clearing the error log See Testing the Speaker on page 4 31 or Clearing Patient Data on page 4 37 The speaker is faulty Replace the speaker See Replacing the Speaker on page 5 15 Clear the error message by performing the speaker test See Testing the Speaker on page 4 31 Audible alarms do not sound The monitor is in Audio Pause mode or Audio Off mode Confirm that audio alarms are enabled The connection to the speaker is faulty Ensure that the connection to the speaker is correct The speaker is
79. em persists shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the NBP module See Removing the NBP Module on page 5 15 If the problem persists replace the main board See Replacing the Main Board on page 5 22 833 1 Sp02 Equip Malfunc 1 SpO ROM checksum error Replace the SpO gt board assembly See Removing the SpO Board on page 5 22 833 2 SpO2 Equip Malfunc 2 SpO RAM test error Replace the SpO board assembly See Removing the SpO Board on page 5 22 833 4 SpO2 Equip Malfunc 4 SpO analog signal path self test failed Replace the SpO gt board assembly See Removing the SpO Board on page 5 22 4 18 Troubleshooting SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 833 6 SpO2 Equip Malfunc 6 SpO self test timeout Reseat the SpO gt board assembly If the problem persists replace the SpO board See Removing the SpO Board on page 5 22 833 8 SpO2 Equip Malfunc 8 SpO internal DSP communication error Replace the SpO board assembly See Removing the SpO Board on page 5 22 833 10 SpO2 Equip Malfunc 10 SpO host communication error Replace the SpO board assembly See Removing the SpO Board on page 5 22 If the problem
80. epresent the angular position of the wheel These outputs are connected to the microprocessor where they are interpreted as required for the functions involved Successive angular positions determine the direction of wheel rotation In addition to the functions performed in conjunction with the keypad the wheel operates in conjunction with the display to select menus and lists of parameter variables Recorder VS2 Only The recorder contains the following features Digital thermal head array assembly Printing width 48mm on 58 mm paper Resolution Time axis 16 dots mm at the speed of lt 25 mm sec 8 dots mm at 50 mm sec Voltage axis 8 dots mm Motor paper drive and driver circuitry Paper out door open detector Selectable print speed 6 25 12 5 25 50 mm s The print head control logic is implemented on the main board Theory of Operation SureSigns VS2 and VSi Service Guide A 5 Block Diagram Components SpO Module The SpO module measures oxygen saturation in the blood using an optical spectrophotometry technique The technique is based on the differences in the absorption of red and infrared light by oxygenated and deoxygenated Hemoglobin A pulse oximeter passes red and infrared light into an arteriolar bed and measures changes in light absorption during the pulsatile cycle The light sources are red and infrared light emitting diodes LEDs A photo diode provides detection To identify the oxygen saturat
81. erforming 5 2 hardware version viewing 4 2 I information system viewing 4 2 intended audience 1 1 K Keys test running 4 32 L LAN IP address viewing 4 2 LAN MAC address viewing 4 2 language in use viewing 4 2 LCD removing 5 28 usage tracking 4 35 LEDs testing 4 34 troubleshooting 4 6 M main board removing 5 23 theory of operation A 3 maintaining the battery 2 2 Maintenance menu accessing 4 29 maintenance routine checks 2 1 Max Error 2 3 messages battery 2 4 monitored temperature theory of operation A 6 N navigation controls using 1 1 navigation wheel removing 5 23 theory of operation A 5 NBP accuracy verification test 3 14 calibration verification test 3 15 cycle count tracking 4 35 module removing 5 16 theory of operation A 3 troubleshooting 4 8 nurse call relay verification test 3 20 troubleshooting 4 11 nurse call contacts theory of operation A 5 Index 2 SureSigns VS2 and VSi Service Guide P parts replacement 6 1 patient data clearing 4 37 Philips Medical Systems contact information 11 pneumatic leakage verification test 3 16 power and start up sequences description 4 3 power cables 6 5 power connector removing 5 19 power management theory of operation A 4 power supply removing 5 17 theory of operation A 4 power troubleshooting 4 6 power on self test verification test 3 11 predictive temperature theory of operation A 6
82. ery Step 4 In the System Diagnostics menu select the Battery Info button The Battery Info menu appears showing the battery parameters For example Battery Info Manufacturer eMoli Chemistry LION Serial Number 75401 Manufact Date 06 27 2011 mm dd yyyy Cycle Count 10 Max Error 4 Relative Charge 99 C Recondition Return gt Note Ensure that the battery is connected if the following message appears No data from battery Please see Service Guide For detailed information see Battery Messages and Alarms on page 2 4 5 To view the entire list of parameters select the list to activate scrolling The Battery Info menu provides detailed information about battery capacity and charging status including e Cycle Count The number of full charge and discharge cycles calculated by the battery Max Error The expected margin of error in the state of the charge calculation The Max Error value is the difference between the Relative Charge value and the Absolute Charge value e Relative Charge The predicted remaining battery capacity expressed as a percentage of Full Capacity The value in the Relative Charge field decreases as the battery ages The battery status icon is a graphic representation of the Relative Charge Absolute Charge The predicted remaining battery capacity expressed as a percentage of Design Capacity Full Capacity The predicted capacity of the battery when it i
83. eters on page 4 35 For detailed information about errors and error codes see Error Codes on page 4 12 To view the error log Step 1 In the System Diagnostics menu select the Error Log button The Error Log window opens Each error log entry includes a timestamp a unique error code a description of the error and an optional block of error information Error Log Time Description 06 21 11 03 31 00 System Error 12 16 11 10 10 10 System Error 12 17 11 12 30 04 System Error 12 18 11 01 30 00 Temp Probe Error 63 12 19 11 10 30 30 System Error R 12 20 11 12 30 04 System Error VS2 only 2 To view the entire list of errors select the list to activate scrolling 3 To save the error log to a USB flash drive Insert a compatible USB flash drive into the USB port on the rear of the monitor Inthe Error Log window select the Save button The error log is saved to the USB flash drive as an xls file 4 On the VS2 monitor only to print the error log to the optional recorder Inthe Error Log window select the Print button Troubleshooting SureSigns VS2 and VSi Service Guide Clearing Patient Data Clearing Patient Data The Clear Data option clears all patient data in memory and the error log It does not clear calibration and hardware configuration data When you return a monitor for service you must first clear the patient data To clear all patient d
84. f forming screws 8 Not shown M3 x 6 mm nylon screws 4 Not shown M3 x 12 7 mm stand off pegs 2 6 2 8 M4 x 7 mm nylon screws slotted 4 Not shown O ring 0 5 in 4 Not shown Fuse T 1 0A 250V 2 Not shown Power cord retainer clip 1 Not shown Speaker 4535 642 93611 6 2 13 SpO board 4535 640 20531 6 1 9 Temperature calibration key 4535 640 33691 Not shown Temperature module 4535 642 70211 6 2 17 USB Hub 4535 640 39661 Not shown Wall mount 9898 031 44011 Not shown Wireless board 4535 642 70101 6 1 2 Replacement Parts and Assembly Drawings 6 2 SureSigns VS2 and VSi Service Guide Assembly Drawings Assembly Drawings See Spare Parts on page 6 1 for the part numbers referenced in the following figures Figure 6 1 Front Panel Assembly lt L A 7 all L i EST i o 3 YVJ LG Replacement Parts and Assembly Drawings SureSigns VS2 and VSi Service Guide Assembly Drawings Figure 6 2 Rear Case Assembly Replacement Parts and Assembly Drawings 6 4 SureSigns VS2 and VSi Service Guide Power Cords Power Cords The following table lists the power cord part number and description Power cord 900 2 m 8120 1351 United Kingdom Power cor
85. f the problem persists replace the main board See Replacing the Main Board on page 5 22 818 117 NBP Equip Malfunc 117 Inflation cycle count and Shut down see Shutting Down the runtime data checksum error System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 118 NBP Equip Malfunc 118 Unable to write inflation Shut down see Shutting Down the cycle count and runtime data System on page 5 2 and restart the to non volatile memory monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 119 NBP Equip Malfunc 119 Unable to verify inflation Shut down see Shutting Down the cycle count and runtime data System on page 5 2 and restart the written to non volatile monitor memory If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 120 NBP Equip Malfunc 120 A new message will be sent Shut down see Shutting Down the to the host although the System on page 5 2 and restart the previous message is not monitor finished If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 121 NBP Equip Malfunc 121 Pressure value from second Shut down see Shutting Down the pressure sensor not available System on page 5 2 and restart the monitor
86. h in the System on page 5 2 and restart the allowed time slot monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 59 Temp Module Malfunc 59 Battery or power supply Replace the temperature module See voltage below maximum Removing the Temperature Module value on page 5 6 867 60 Temp Module Malfunc 60 Battery or power supply Replace the temperature module See voltage exceeds minimum Removing the Temperature Module value on page 5 6 867 61 Temp Module Malfunc 61 Reference voltage circuit Shut down see Shutting Down the under voltage or unstable System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 62 Temp Module Malfunc 62 The module is not calibrated Replace the temperature module See Removing the Temperature Module on page 5 6 867 65 Temp Module Malfunc 65 Problem saving to the Shut down see Shutting Down the module s EEPROM System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 66 Temp Module Malfunc 66 The module s non volatile Shut down see Shutting Down the calibration memory error System on page 5 2 and restart the detection mechanism monitor detected an er
87. hich can be subjective Caution should therefore be taken in comparing immunity levels of different devices The criteria used for degradation is not specified by the standard and can vary with the manufacturer Guidance and Manufacturer s Declaration The SureSigns VS2 and VSi vital signs monitors are intended for use in the electromagnetic environment specified in the following tables The customer or the user of the product should assure that it is used in such an environment Table B 1 Electromagnetic Emissions Compliance Electromagnetic Environment Guidance RF emissions Group 1 The SureSigns VS2 and VSi vital signs monitors use RF CISPR 11 energy only for their internal function Therefore RF emissions are very low and not likely to cause any interference in nearby electronic equipment RF emissions Class A CISPR 11 Harmonic emissions Class A The SureSigns VS2 and VSi vital signs monitors are IEC 61000 3 2 suitable for use in all establishments other than domestic establishments and those directly connected to a low voltage power supply network which supplies building used for domestic purposes Voltage Complies fluctuations flicker emissions IEC 61000 3 3 Electromagnetic Compatibility B 2 SureSigns VS2 and VSi Service Guide Table B 2 Electromagnetic Immunity ESD EFT Surge Dips and Magnetic Field Immunity Test IEC 60601 Test Level Compliance El
88. hilips employees record this value as X3 where X3 P1 P2 Select the Stop Static Pressure Test button to stop the process If the leakage test value exceeds 6 mmHg check the test setup cuff and tubing and then test again If the test still fails check the pneumatic tubing inside the monitor See Removing the NBP Module on page 5 15 If you cannot eliminate the leak see NBP Problems on page 4 8 Temperature Test This test uses a fixed temperature value to check the performance of the temperature measurement To perform this test you need the following e SureSigns temperature probe e SureSigns temperature calibration key part 4535 640 33691 To test the performance of the predictive temperature measurement Step 1 Connect the temperature probe to the monitor 2 Open the Temperature menu and place the monitor in Monitored mode Performance Verification Testing 3 16 SureSigns VS2 and VSi Service Guide Safety Tests 3 Remove the temperature probe and the probe well and disconnect the temperature probe connector from the monitor Note 4 temperature probe error may be generated and an alarm may sound 4 Connect the SureSigns temperature calibration key to the temperature module 5 Replace the temperature probe and the probe well Note f temperature probe error was generated the alarm stops 6 Rem
89. hutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 130 NBP Equip Malfunc 130 Response of pressure sensor 2 to test signal is out of range Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 131 NBP Equip Malfunc 131 The difference between the two pressure channels is too large Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 818 132 NBP Equip Malfunc 132 One of the two valves was activated for too long Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the NBP module See Removing the NBP Module on page 5 15 Troubleshooting 4 16 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 818 133 NBP Equip Malfunc 133 CRC mismatch in calibration data Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 81
90. ics menu select the Audio Test button to start the test The following message is displayed Listen for three short tones 2 Verify that the monitor sounds three short tones at different Db levels When the test completes the Audio Test window closes Troubleshooting SureSigns VS2 and VSi Service Guide 4 31 Testing the Keys Testing the Keys The Keys Test verifies the functions of the system keys and for the VS2 monitor only the wheel If you do not get the expected results see Navigation Wheel VS2 Monitor Only and Key Problems on page 4 10 To run the Keys test Step 1 In the System Diagnostics menu select the Keys Test button The menu that appears depends on the monitor On the SureSigns VS2 monitor the Keys Rotary Wheel Test menu appears Keys Rotary Wheel Test Push rotary wheel to exit AAA A On the SureSigns VSi monitor the Keys Test menu appears Keys Test Sag Push Y key to exit NS SP IAE 2 To test a system key press a key on the monitor If the key you press on the monitor is working properly the corresponding icon lights with a border for five seconds 3 On the SureSigns VS2 monitor to test the navigation wheel turn the wheel clockwise or counterclockwise If the wheel is working properly the black dots sequentially change to red in the direction that you turn the wheel Troubleshooting 4 32 SureSigns VS2
91. ion of arterial hemoglobin the monitor uses the pulsatile nature of arterial flow During systole a new pulse of arterial blood enters the vacuolar bed and both blood volume and light absorption increase During diastole blood volume and light absorption reach their lowest point The measurement is based on the difference between maximum and minimum absorption focusing on the pulsatile arterial blood In addition to the oximetry function the measurement can also provide the pulse rate Temperature module The temperature module is a fully integrated microprocessor based thermistor thermometer that takes oral axillary and rectal temperatures for all patient populations The module provides two types of temperature measurement e Predictive e Monitored Predictive Measurements In Predictive mode the monitor measures the patient s temperature for approximately four seconds for oral measurements and approximately 16 seconds for axillary and rectal measurements The monitor then displays the final measurement If the monitor cannot get a reading after one minute it automatically switches to Monitored mode Monitored Measurements In Monitored mode the monitor measures the patient s temperature continuously and displays the temperature in the numeric pane as long as the probe is in contact with the patient You use Monitored mode when a situation prevents accurate predictive measurement Note Temperature measurements taken in M
92. ither side of the recorder case and being careful not to pull the ribbon cable from the connector slowly pull the recorder straight out of the monitor Caution When you reassemble the recorder or faceplate do not overtighten the screws 5 Rotate the recorder to the side to expose the printer cable connection and disconnect the printer cable from the main board Repairing the Monitor 5 10 SureSigns VS2 and VSi Service Guide Removing the Front Panel Removing the Front Panel To open the monitor to install internal replacement parts you must first separate the front panel assembly from the rear case assembly To remove the front panel Step 1 Remove the battery from the monitor See Removing the Battery on page 5 3 2 Remove the recorder faceplate or recorder See Removing the Recorder Faceplate on page 5 7 or Removing the Optional Recorder VS2 Only on page 5 9 Remove the two Torx T20 screws from the top of the monitor Top screws Remove the two nylon flathead screws from the bottom of the monitor Warning When you reassemble the monitor be sure to install the nylon screws in the bottom of the monitor Installing metal screws in the bottom of the monitor can cause an electrical hazard As shown in the illustration below the nylon screws are associated with the symbol ZN Bottom screws Repairing the Moni
93. lace the AC power supply module See Removing the Power Supply on page 5 17 System Error Battery is overcharged Run the monitor without AC power If the problem persists replace the battery See To remove the battery on page 5 3 If the problem persists replace the main board See Replacing the Main Board on page 5 22 264 temp value System Error Battery over temperature Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the battery See To remove the battery on page 5 3 If the problem persists replace the main board See Replacing the Main Board on page 5 22 817 FPGA FIFO Overrun NBP software error Informational message No action required 818 2 NBP Equip Malfunc 2 NBP power on self test failed because the A D converter is inoperative or the pressure transducer offset is too large Replace the NBP module See Removing the NBP Module on page 5 15 If the problem persists replace the main board See Replacing the Main Board on page 5 22 Troubleshooting 4 12 SureSigns VS2 and VSi Service Guide Error Codes Code Error Message Possible Cause Action 818 15 NBP Equip Malfunc 15 NBP abnormal unrecoverable system errors with internal firmware Replace the main board See Replacing the Main Boar
94. ment normal and reversed polarity using S2 Performance Verification Testing 3 18 SureSigns VS2 and VSi Service Guide Safety Tests Ground Integrity S 2 Protective Earth Continuity Instrument under test Applied part If equipotential connection present measure also with yellow green E P conductor connected Expected Test Results With mains cable maximum impedance x lt 100 mOhms IEC 60601 1 and UL 60601 1 This test measures the impedance of the Protective Earth PE terminal to all exposed metal parts of Instrument under Test IUT which are for safety reasons connected to the Protective Earth PE Test current 25 Amp applied for 5 to 10 seconds Patient Leakage Current With Mains Voltage S 3 Patient Leakage current Single Fault Condition S F C mains on applied part Not present in Class 2 Instrument under test L N o o e 2 lt st o o o oo e Ka gt ES Applied part MD sa Pe e Esignal part A output TILE Insulating pad Expected Test Results Maximum leakage current x lt 50 A 250V IEC60601 1 and UL 60601 1 This test measures the patient leakage current from the applied part to earth caused by external main voltage on the applied part with switch S5 open and cl
95. n Testing 3 6 SureSigns VS2 and VSi Service Guide Upgrading the Software Upgrading the Software Caution Before you upgrade the software you can back up the system settings by exporting the current configuration settings or by recording them on the worksheets provided in the SureSigns VS2 and VSi Installation and Configuration Guide For more information see the SureSigns VS2 and VSi Installation and Configuration Guide Never downgrade the software to an earlier version Doing so may cause hardware incompatibility and loss of system settings and patient records The current software version is displayed on the start up screen and the System Information window When you upgrade the software Charge the battery before upgrading the software Never perform a software upgrade with the monitor connected to a patient Disconnect any USB peripherals Do not upgrade the software through a USB hub If the USB port has a clamp in place you may need to remove the clamp to ensure that the flash drive fits properly If you upgrade from software version B 01 34 with Portuguese Norwegian Danish Finnish Russian or Swedish configured the language defaults to English and all system settings and patient data will be deleted from the monitor during the upgrade To prevent loss of your patient data ensure it has been exported to the EHR print it or save it to a USB drive for storage Exported patient data however cannot b
96. n replacement and additional pages to be merged by a revision date at the bottom of the page Pages that are rearranged due to changes on a previous page are not considered revised The documentation printing date and part number indicate its current edition The printing date changes when a new edition is printed Minor corrections and updates that are incorporated at reprint do not cause the date to change The document part number changes when extensive technical changes are incorporated First Edition aereas eco e pesan nea Ee de e Ne os By March 2012 ii SureSigns VS2 and VSi Service Guide Conventions This section describes the conventions used in this guide Text Formatting The following typographical conventions are used in this guide Typeface Usage Example Bold System keys Press the Main Screen key Special bold User interface text Open the System Menu Italic Variables e lt product name gt lt hardware document titles configuration gt lt software version gt cfg e SureSigns VM Series Instructions for Use Decimal Points Because the SureSigns monitor uses a period to indicate a decimal point in decimal numbers for example 10 0 all decimal numbers in this guide use a period as a decimal point Commas are not used as decimal points Notes Cautions and Warnings This guide uses the following conventions for Notes Cautions and Warnings Note A Note calls
97. n the System Menu select the System Admin button 2 In the window that appears enter the Administrator password 2 1 5 as shown Please enter the password PEGE lt Cancel Performance Verification Testing 3 4 SureSigns VS2 and VSi Service Guide Accessing the System Admin Menu Step Select the OK button The System Admin Menu appears System Admin Menu Auto Suspend Auto Save Patient Record 1 minute Default Blue Probe Site Default Alarm Settings Service Patient ID Settings Default NBP Settings CB Demo Mode Return S Caution The System Admin Menu remains unlocked for 1 minute after you close it This allows you to open the menu again without having to re enter the password Do not leave the monitor unattended during the unlock time System Admin Menu Options The following table describes the System Admin Menu options that are described in this guide All other options on the menu are described in the SureSigns VS2 and VSi Installation and Configuration Guide Option Description Demo Mode Demo mode allows you to demonstrate the monitor without actually monitoring parameters For more information see Enabling Demo Mode on page 3 6 Service Allows access to the following functions Diagnostics Opens the System Diagnostics menu Monitoring is suspended while this menu is open Note This button is unavail
98. on pressure See the SureSigns VS2 and VSi Installation and Configuration Guide An NBP module error occurred Replace the NBP module See Removing the NBP Module on page 5 15 Replace the main board See Replacing the Main Board on page 5 22 NBP measurements are unreliable Wrong cuff size or incorrect cuff placement Use the correct cuff size and ensure proper cuff placement An external problem occurred Ensure that all external blood pressure reading requirements are met and that the patient is not moving excessively The initial inflation pressure setting is incorrect Specify the correct initial inflation pressure See the SureSigns VS2 and VSi Installation and Configuration Guide The calibration is unreliable Recalibrate the NBP module see NBP Calibration Procedure on page 3 15 NBP initial pressure too high The cuff is too tight Ensure the cuff is fastened correctly The initial inflation pressure setting is incorrect Specify the correct initial inflation pressure See the SureSigns VS2 and VSi Installation and Configuration Guide Troubleshooting 4 8 SureSigns VS2 and VSi Service Guide Temperature Measurement Problems Troubleshooting Tables Symptom Possible Cause Action Temperature measurements are not displayed The probe is misplaced Ensure that the probe is properly placed in the measurement site
99. onitored mode are not saved to a patient record Wireless Module A 6 The wireless module includes a radio board and an antenna The module provides wireless connectivity for the monitor The radio board interfaces with the main board through a 20 pin connector The antenna interfaces with the radio board through a MMCX micro miniature coaxial connector The module supports all 802 1 1a 802 11b and 802 11g data rates and automatically adjusts data rates and operational modes based on various environmental factors Theory of Operation SureSigns VS2 and VSi Service Guide Warning B Electromagnetic Compatibility This appendix lists the tests and compliance levels that make the SureSigns VS2 and VSi vital signs monitors suitable for use in the specified electromagnetic environment according to EN IEC 60601 1 2 2001 Medical electrical equipment can either generate or receive electromagnetic interference This product has been evaluated for electromagnetic compatibility EMC with the appropriate accessories according to EN IEC 60601 1 2 2001 the international standard for EMC for medical electrical equipment This IEC standard has been adopted in the European Union as the European Norm EN IEC 60601 1 2 2001 Radio frequency RF interference from nearby transmitting devices can degrade performance of the product Electromagnetic compatibility with surrounding devices should be assessed prior to using the product Fixed portabl
100. osed Each polarity combination possible is tested using S2 and S6 This test is applicable for every measurement input Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 19 Nurse Call Relay Test Nurse Call Relay Test If your facility uses the nurse call function on the monitor perform the following procedure to test the nurse call alarm output relay The nurse call alarm output is a phone jack connector that is capable of both normally closed and normally open relay operation The nurse call connector jack has three contacts that connect with those on a phono connector as shown in the following illustration Tip Relay normally open closed for alarm Ring Relay normally closed open for alarm Sleeve Common To perform this test you need A patient simulator An ohmmeter A 3 5 mm phono connector To perform the nurse call relay test Step 1 Plug the phono connector into the Nurse Call connector on the back of the monitor 2 Use the ohmmeter and simulator to verify relay operation as follows Condition Phone Jack Connector Tip Phone Jack Connector Ring Relay Normally Open Relay Normally Closed Alarm Closed Open No alarm Open Closed 3 If you do not get the expected results see Chapter 4 Troubleshooting Performance Verification Testing 3 20 SureSigns VS2 and VSi Service Guide 4 Troubleshooting Use
101. ostics LCD Usage Hours 231 NBP Cycle Count 36 Errors 0 Self Test Display Test Recorder Test VS2 only Audio Test Battery Info LED Test Keys Test Network Test When the System Diagnostics menu is open e Patient monitoring stops The Charging LED turns off Troubleshooting SureSigns VS2 and VSi Service Guide 4 29 Running the Self Test Accessing the Maintenance Options Note You must enter a second password to access the Maintenance options Only trained biomedical engineers or support persons should access the Maintenance options To access the Maintenance options Step 1 In the System Diagnostics menu select the Maintenance gt gt button 2 In the window that appears enter the password 1 2 9 as shown Please enter the password DEEDE lt Cancel The complete System Diagnostics menu appears System Diagnostics NBP Cycle Count 36 LCD Usage Hours 231 VS2 only Errors 0 Error Log Self Test Display Test Recorder Test Audio Test Battery Info LED Test Keys Test Network Test NBP Test Reset S N Configuration Clear Data The following sections describe the diagnostic tests that you can run on the monitor You can also run several verification tests from this menu For more information about using the Maintenance gt gt menu to run verification tests see Chapter 3 Performance Verification Testing Running the Self
102. oting Performing Routine Maintenance SureSigns VS2 and VSi Service Guide 3 Performance Verification Testing This chapter includes the following information e Testing and inspection guidelines Recommended frequency of performance tests Test procedures following monitor repair or during routine maintenance e Calibration procedures If the monitor fails any test it must be repaired before it is returned to use Note The procedures in this chapter assume knowledge of basic monitor operation For information about using the monitor see the Instructions for Use for your monitor Testing and Inspection Guidelines The following table lists the tests that Philips requires you to complete after performing monitor installations repairs or software upgrades For information about routine maintenance see Chapter 2 Performing Routine Maintenance For information about repair procedures see Chapter 5 Repairing the Monitor After Complete these tests Upgrading the software Power on self test Opening the monitor for any reason e Power on self test Alarms Test e Pneumatic leakage test e All safety tests Replacing any internal parts e Power on self test except NBP module SpO board A Pneumatic leakage test Temperature module e All safety tests Replacing the NBP module Power on self test NBP test e Pneumatic leakage test e All safety tests Replacing the SpO
103. ove the temperature probe from the probe well 7 Wait for the monitor to display the static temperature value 8 Check that the displayed temperature reads 36 3 0 1 C 97 3 0 2 F 9 If the value is not within tolerance see Temperature Measurement Problems on page 4 9 Safety Tests Use the following safety test procedures to verify safe service of the monitor The setups used for these tests and the acceptable ranges of values are derived from local and international standards but may not be equivalent These tests are not a substitute for local safety testing where it is required for a service event If you are using the Metron Safety tester perform the tests in accordance with your local regulations for example in Europe use IEC 60601 1 IEC 60601 1 1 and in the United States use UL 60601 1 The Metron Report should print results with the names listed below together with other data Note Safety tests meet the standards of and are performed in accordance with IEC 60601 1 Clause 19 EN 60601 1 The SureSigns VS2 and VSi vital signs monitors have been classified as Class I equipment To perform these tests you need a multimeter The monitor safety tests include Enclosure leakage e Ground integrity e Patient leakage current with mains voltage Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 17 Safety Tests Enclosure Leakage S 1 Part
104. oving 5 23 SpO removing 5 22 wireless removing 5 32 C cables power 6 5 calibration NBP 3 15 cases front and rear separating 5 11 clearing patient data 4 37 codes error description 4 12 communications board removing 5 31 theory of operation A 3 component usage tracking 4 35 configuration of monitor viewing 4 2 system setting 5 27 Configuration menu system accessing 3 4 contact information ii Cycle Count 2 3 D data patient clearing 4 37 deleting patient data 4 37 Demo Mode description 3 5 enabling 3 6 Design Capacity 2 3 diagnosing problems 4 3 diagnostics audio testing 4 31 component usage tracking 4 35 display testing 4 33 Keys test 4 32 recorder testing 4 34 self test 4 30 serial numbers resetting 5 25 system running 4 29 display testing 4 33 disposal battery 5 3 documentation monitor 1 2 E error codes description 4 12 service 4 12 Error Log clearing 4 37 exporting 4 36 printing 4 36 viewing 4 36 errors tracking 4 35 exploded views replacement parts 6 3 exporting Error Log 4 36 F faceplate recorder removing 5 7 flash drive recommended 3 7 frequency maintenance 2 1 performance tests 3 2 front panel assembly theory of operation A 5 front panel removing 5 11 Full Capacity 2 3 fuse replacing 5 18 Index 1 SureSigns VS2 and VSi Service Guide G guidelines testing and inspection 3 1 H hard shutdown p
105. ower management circuit NBP control circuitry USB 2 0 compliant LCD drivers Front end interface circuitry Audio Codec Connectors DC power input wire to AC DC module Speaker LCD LCD backlight B2B SpO2 Interface board B2B Main board B2B Recorder Wireless board Communications Board The communications board contains the following connectors Nurse call alarm USB LAN NBP Assembly and Circuitry The NBP assembly and circuitry contain these elements Pump Valves 2 valve system of dump and safety valve Manifold Filter Pressure measurement and control circuitry Block Diagram Components Pressure data is converted to digital format and conveyed to the processor The NBP pump uses an oscillometric method that employs stepwise pressure deflation The measurement software eliminates most ambient noise and motion interference Theory of Operation SureSigns VS2 and VSi Service Guide A 3 Block Diagram Components Applications are neonatal pediatric and adult patients The following table includes the blood pressure ranges 30 mmHg 270 mmHg 10 mmHg 245 mmHg 20 mmHg 255 mmHg 30 mmHg 180 mmHg 10 mmHg 150 mmHg 20 mmHg 160 mmHg 30 mmHg 130 mmHg 10 mmHg 100 mmHg 20 mmHg 120 mmHg The accuracy is 5 mmHg with standard deviation no greater than 8 mmHg NBP processing uses an oscillometric technique to provide needed measurement
106. owly and gently pull the temperature module away from the monitor and disconnect the cable from the connector on the main board Connector Caution After you replace the temperature module perform the temperature accuracy test For more information see Temperature Test on page 3 16 Removing the Recorder Faceplate For monitors without an optional recorder remove the faceplate as follows Step 1 Remove the battery See Removing the Battery on page 5 3 Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 7 Removing the Recorder Faceplate 2 Remove the plastic adhesive screw cover by inserting a sharp tool under it and lifting it up 3 Remove the two Torx T10 screws and pull the faceplate straight away from the monitor Repairing the Monitor 5 8 SureSigns VS2 and VSi Service Guide Removing the Optional Recorder VS2 Only Removing the Optional Recorder VS2 Only To remove the optional recorder Step 1 Remove the battery See Removing the Battery on page 5 3 2 Open the recorder door and remove the paper roll Loosen do not remove the two Torx T10 screws holding the recorder to the monitor case Repairing the Monitor SureSigns VS2 and VSi Service Guide 5 9 Removing the Optional Recorder VS2 Only 4 Place your thumbs on e
107. pply on page 5 34 The power supply malfunctioned Check the output voltage on the power supply If it does not measure 15 V replace the power supply See Removing the Power Supply on page 5 34 The AC power connector malfunctioned Replace the AC connector See Removing the AC Power Connector on page 5 44 The monitor keypad is worn Replace the front panel See Removing the LCD on page 5 28 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The monitor turns on with AC power but does not with battery power The battery is not charged Charge the battery For more information see Maintaining the Battery on page 2 2 The battery connector is loose Reseat the battery cable The battery is not connected to the main board Confirm that the battery is connected to the main board The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The monitor does not turn on with either AC or battery power The power cord is unplugged and the battery is not installed or is not charged Ensure the monitor is connected to power and that a fully charged battery is installed See Installing the Battery on page 5 5 Verify that the AC Power LED and the Charging LED are lit The cables are disconnected Ensure that the power input module and batter
108. queeze the manometer pump and apply a pressure of 280 mmHg 7 Wait 10 seconds for the pressure to stabilize Note the pressure displayed in the NBP Test menu The expected result is 280 mmHg 3 mmHg Note Philips employees record this value as X1 8 Squeeze the manometer pump to apply a pressure of 150 mmHg Performance Verification Testing SureSigns VS2 and VSi Service Guide NBP Tests 9 Wait 10 seconds for the pressure to stabilize Note the pressure displayed in the NBP Test menu The expected result is 150 mmHg 3 mmHg Note Philips employees record this value as X2 10 Select the Stop Static Pressure Test button 11 If the difference between the manometer reading and displayed values is greater than 3 mmHg calibrate the monitor see NBP Calibration Procedure on page 3 15 If the results are as expected continue with the Pneumatic Leakage Test on page 3 16 NBP Calibration Procedure To calibrate the NBP module Step 1 In the NBP Test menu select NBP Calibration Note 7o stop the calibration at any time select the Stop button The NBP Calibration menu appears NBP Calibration Set Pressure Value Co Note f you are using a manual manometer close the valve before continuing 2 Select the Start button to begin the calibration The monitor inflates the expansion chamber and displays the following message Starting NBP
109. re Allow the monitor to reset Verify that the Temperature module is seated correctly and secured to the side of the monitor Check the Temperature Adapter board connection cable If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 881 Speaker Malfunc The speaker failed To clear the message run the speaker test or clear the error log See Testing the Speaker on page 4 31 or Clearing Patient Data on page 4 37 If the problem persists replace the speaker See Replacing the Speaker on page 5 15 882 Wireless Malfunc The wireless firmware cannot load Replace the wireless board See Removing the Wireless Board on page 5 32 1025 System Error Could not load ResourceDLL dll Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1026 System Error Could not load data from flash Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1027 System Error Could not start front end Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing
110. ror If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 67 Temp Module Malfunc 67 Problem reading writing to Shut down see Shutting Down the the module s EEPROM System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 Troubleshooting SureSigns VS2 and VSi Service Guide 4 23 Error Codes Code Error Message Possible Cause Action 867 68 Temp Module Malfunc 68 Problem reading writing to Shut down see Shutting Down the the module s EEPROM System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 69 Temp Module Malfunc 69 Problem reading writing to Shut down see Shutting Down the the module s EEPROM System on page 5 2 and restart the monitor If the problem persists replace the temperature module See Removing the Temperature Module on page 5 6 867 74 Temp Module Malfunc 74 Internal error Module is Shut down see Shutting Down the trying to initialize the System on page 5 2 and restart the EEPROM if it detects that it monitor has not been initialized If the problem persists replace the before temperature module See Removing the Temperatur
111. roubleshooting SureSigns VS2 and VSi Service Guide 4 1 Viewing System Information Viewing System Information You can view monitor information such as the hardware ID and the software version in the System Information window To view the System Information window Step 1 Select the System button The System Menu appears with the current settings displayed System Menu vs2t only a Recorder Speed 25 0 mm s Waveform Print 20 seconds Date Format mm dd yyyyy Display Time Yes Default Patient Type Monitor Name US00200041 Save Patient Records Shutdown System Info System Admin 2 Select the System Info button The System Information window appears System Information Serial Number US10101040 Hardware ID 3 0 DC Software Version B 01 33 LAN MAC Address 00 20 CB FF 13 E1 LAN IP Address 0 0 0 0 WLAN MAC Address 00 20 CB FF 13 E1 WLAN IP Address 0 0 0 0 Language English Configuration VS2 SpO2 Temp NBP P Recorder Wireless Notes The serial number is also displayed on the back of the monitor The Hardware ID is the version of each of the following components lt Main board gt 0 lt FPGA ID gt Troubleshooting 4 2 SureSigns VS2 and VSi Service Guide Diagnosing a Problem Diagnosing a Problem Before you begin to troubleshoot a problem or open the monitor for repair check the following basics 1 Is the power turned on
112. s at selected intervals This technique uses an inflatable sphygmomanometer cuff similar to those used by clinicians in routine measurements At the default initial inflation pressure a motorized pump inflates the cuff to approximately 160 mmHg adult mode initially at which point the pressure effectively stops the flow of blood Then under monitor control the pressure in the cuff is gradually reduced while a pressure transducer detects the pressure and transmits the parameter signal to the NBP input circuitry As the pressure is reduced blood flows in the previously occluded artery and changes the measurements made by the transducer The point at which oscillation increases sharply is defined as systolic pressure As the cuff continues to deflate the oscillation amplitude increases to a maximum and then decreases The peak oscillation amplitude is defined as the mean arterial pressure The point at which the system detects a rapid decrease in oscillation is defined as the diastolic pressure Power Supply Module The monitor contains a medical grade power supply module and circuitry that converts AC lines 100 V to 240 V to DC 15 V Power consumption is lt 25 W Power Management The power management module contains e Lit battery 10 8 Vtoll 1V 2200 mAH e Smart battery charger DC DC converter The power management circuitry charges a Li Ion battery through a smart battery charger Both the battery and the AC DC power modul
113. s fully charged The value in the Full Capacity field decreases as the battery ages The difference between the value in the Full Capacity field and the value in the Design Capacity field is an indication of battery condition e Design Capacity The capacity of a new battery Reconditioning the Battery Reconditioning the battery reduces the Max Error value and in turn increases the accuracy of the Relative Charge Philips recommends that you condition the battery by fully discharging and recharging it every six months Step 1 Open the Battery Info menu See Viewing Battery Information on page 2 2 Performing Routine Maintenance SureSigns VS2 and VSi Service Guide 2 3 Maintaining the Battery 2 Select the Recondition button The Battery Reconditioning menu appears The reconditioning proceeds automatically and the battery is discharged and recharged twice The screen displays status messages during the process When the process is complete a message Reconditioning Complete appears 3 Select the Return button The Battery Info menu appears Note f the battery does not recharge after four reconditioning cycles replace it Replacing the Battery Warning Replace the battery if the following conditions occur e After reconditioning if the monitor operates for less than one hour on a fully charged battery before the low battery alarm occurs e After
114. sensors correctly according to directions in the product s Instructions for Use e Is the interference intermittent or constant Does the interference occur only in certain locations e Does the interference occur only when in close proximity to certain medical electrical equipment e Do parameter measurement values change dramatically when the AC line cord is unplugged Once the source is located attempt to attenuate the interference by distancing the product from the source as much as possible If assistance is needed contact your local service representative Electromagnetic Compatibility SureSigns VS2 and VSi Service Guide B 1 Emissions and Immunity The SureSigns VS2 and VSi vital signs monitors are designed and evaluated to comply with the emissions and immunity requirements of international and national EMC standards See Table B 1 through Table B 4 for detailed information regarding declaration and guidance The EMC standards state that manufacturers of patient coupled equipment must specify immunity levels for their systems See Table B 2 and Table B 3 for this detailed immunity information See Table B 4 for recommended minimum separation distances between portable and mobile communications equipment and the product Immunity is defined in the standard as the ability of a system to perform without degradation in the presence of an electromagnetic disturbance Degradation in system performance is a qualitative assessment w
115. splayed in black text that moves across the screen Solid Blue The screen background is blue Blue is displayed in black text that moves across the screen To end the test do one of the following On the SureSigns VS2 monitor press the wheel e On the SureSigns VSi monitor press the Select key Troubleshooting SureSigns VS2 and VSi Service Guide 4 33 Testing the Optional Recorder VS2 Monitor Only Testing the Optional Recorder VS2 Monitor Only To test the optional recorder Step 1 In the System Diagnostics menu select the Recorder Test button to start the test The recorder prints a test pattern similar to the following 2 Use the pattern to identify the recorder problem For example a faulty print head or motor Testing the Charging LED To test the Charging LED e Inthe System Diagnostics menu select the LED Test button The expected LED behavior during the test is displayed If the Charging LED is working properly it does the following Lights in yellow for five seconds Lights in green for five seconds Flashes in yellow for five seconds Flashes in green for five seconds The AC Power LED remains green during the test If the LEDs do not function as expected see Power Problems on page 4 6 Troubleshooting 4 34 SureSigns VS2 and VSi Service Guide Viewing and Resetting Tracked
116. ssages appear When the software upgrade is complete the monitor automatically shuts down and restarts 8 Remove the USB flash drive Performing Verification Tests Some of the verification tests require using the System Diagnostics menu or the Maintenance options When you open the System Diagnostics menu monitoring is suspended Accessing the System Diagnostics Menu Note The System Diagnostics menu is not available in Demo mode To access the System Diagnostics menu Step 1 Access the System Admin Menu For detailed information see Accessing the System Admin Menu on page 3 4 2 Select the Service button The Service Menu appears Service Menu Monitors with Language wireless networking Diagnostics option only a LAN Wireless Export Settings Import Settings Upgrade Software Date Time Settings T Large Battery Icon Note For information about network settings see the SureSigns VS2 and VSi Network Configuration Guide Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 9 Performing Verification Tests Select the Diagnostics button The System Diagnostics menu appears System Diagnostics LCD Usage Hours 231 NBP Cycle Count 36 Errors 0 Self Test Display Test Recorder Test VS2 only Audio Test Battery Info LED Test Keys Test Network Test Accessing the Mainten
117. the Main Board on page 5 22 1028 System Error Could not stop front end Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 Troubleshooting SureSigns VS2 and VSi Service Guide 4 25 Error Codes Code Error Message Possible Cause Action 1029 System Error Could not allocate enough memory Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1030 System Error An error occurred when system shut down front end devices Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1031 System Error The monitoring and watchdog thread could not initialize Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on page 5 22 1032 System Error Could not open audio files Shut down see Shutting Down the System on page 5 2 and restart the monitor If the problem persists replace the main board See Replacing the Main Board on pag
118. to day operation of the VS2 monitor Also includes safety information monitor specifications and a list of compatible accessories SureSigns VSi Instructions for Use Provides information for day to day operation of the VSi monitor Also includes safety information monitor specifications and a list of compatible accessories Note For information about purchasing additional copies of the SureSigns VS2 or VSi Instructions for Use contact the Philips Customer Care Center SureSigns VS2 Quick Card Provides brief descriptions of commonly used VS2 functions SureSigns VSi Quick Card Provides brief descriptions of commonly used VSi functions SureSigns VS2 and VSi Service Guide Provides information for maintaining testing and troubleshooting the monitor Includes assembly diagrams spare parts lists and troubleshooting information SureSigns VS2 and VSi Data Export Guide Provides detailed information about the syntax and structure of the HL7 messages that are exported from the VS2 monitors and VSi monitors SureSigns VS2 and VSi Network Configuration Guide Provides instructions for configuring your VS2 monitors and VSi monitors to connect to a network using a wired LAN connection a wireless LAN connection or an RS 232 serial adapter SureSigns VS2 and VSi Service Guide 2 Performing Routine Maintenance Recommended Frequency Perform the maintenance procedures at the recommended frequency shown in
119. tor SureSigns VS2 and VSi Service Guide 5 11 Removing the Front Panel 5 Gently pull the front panel up and over the handle and while holding the two parts close together disconnect the cables in the following order 1 Temperature module cable 2 Communications board cable 3 SpO board cable SpO board cable Repairing the Monitor 5 12 SureSigns VS2 and VSi Service Guide Removing the Front Panel On the opposite side of the monitor disconnect the speaker cable and the power supply module cable r y Power supply module cable Speaker cable Disconnect the NBP tubing from the bottom left connector on the NBP module Carefully and slowly pull the front panel away from the rear case Repairing the Monitor SureSigns VS2 and VSi Service Guide Removing the Front Panel Reassembling the Monitor 5 14 To reassemble the monitor Step 1 If you are replacing the front panel on a monitor with the wireless option you must first remove the antenna hole cover from the replacement front panel by doing the following Remove the Torx T10 screw from the cover e Remove the cover from the antenna hole and reinstall the antenna Reconnect the cables that run between the front panel and rear case Snap the front panel and rear case together and install the two Torx T20 screws in the handle Install and hand
120. us signs of damage or obstruction Note Philips employees record this value as V P or V F Power On Self Test To perform the power on self test Step 1 Connect the monitor to an AC power source 2 Press the On Standby key to power on the monitor Performance Verification Testing SureSigns VS2 and VSi Service Guide 3 11 Alarms Test Make sure that the monitor restarts successfully as described in the following sequence The screen displays color bars for about five seconds The LCD turns off for three seconds and the Charging LED lights Note It can take up to 40 seconds for the Charging LED to light The Philips screen appears for one second and a startup tone sounds The main screen appears The expected result is that the monitor restarts and displays the main or appropriate screen For detailed information about the start up and power sequences see Start up and Power Sequences on page 4 3 If the LEDs do not function as expected see Power Problems on page 4 6 If the display does not function as expected see Power Problems on page 4 6 or Display Problems on page 4 7 If you do not hear a startup tone or the monitor displays the Speaker Malfunc error message see Error Codes on page 4 12 Note Philips employees record this value as PO P or PO F Alarms Test 3 12
121. y cables are connected See Removing the Battery on page 5 3 The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The membrane switch assembly malfunctioned Replace the Front Panel assembly See Removing the LCD on page 5 28 Only one of the Battery Charging LED colors is displayed The membrane switch assembly malfunctioned Replace the Front Panel assembly See Removing the LCD on page 5 28 The following message is displayed Battery service required The Max Error value exceeds 8 The Full Capacity value is half of the Design Capacity value Recondition the battery See Reconditioning the Battery on page 2 3 Troubleshooting 4 6 SureSigns VS2 and VSi Service Guide Display Problems Troubleshooting Tables Symptom Possible Cause Action The power is on but the monitor The monitor is in Standby mode Press the On Standby key to end screen is blank Standby mode The main board malfunctioned Replace the main board See Replacing the Main Board on page 5 22 The LCD is faulty Replace the LCD See Removing the LCD on page 5 28 The monitor displays random or distorted graphics with a white background The LCD cable is not attached correctly Open the monitor and reseat the LCD signal cable See Removing the LCD on page 5 28 The LCD malfunction

Philips SureSigns VS2 Monitor Service Manual

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