Home

OEM Print Engines Operator`s Manual

1. Protocol Selection DSW1 7 DSW1 8 Selects the flow control and status reporting protocols See Section 6 Interface Specifications for more information Will select the Status 2 protocol if DSW2 8 is ON DSW1 7 DSW1 8 SETTING DSW 1 Off Off Rdy Bsy ON Off On Xon Xoff OFF On Off Bi Com 3 TD 3456738 On On Bi Com 4 Printer Set Up Print Mode Selection DSW2 1 Selects between direct thermal printing on thermally sensitive paper and thermal transfer printing using a ribbon Note This switch is not used on the M 8459S DSW2 DSW2 1 SETTING Off Therm Xfr ON On Direet Therm OFF 1 2 3 4 5 6 7 8 Sensor Type Selection DSW2 2 Selects between the use of a label gap or a reflective Eye Mark detector See page 2 9 for the location of these sensors DSW2 DSW2 2 SETTING Off Gap ON On Eye Mark OFF 1 2 3 4 5 6 7 8 Page 3 2 SATO Se Print Engines Section 3 Configuration Head Check Selection DSW2 3 When selected the printer will check for head elements that are electrically malfunctioning DSW2 DSW2 3 SETTING ON Off Disabled OFF On Enabled 1 2 3 4 5 6 7 8 Hex Dump Selection DSW2 4 Selects Hex Dump mode see page 3 21 1 DSW2 DSW2 4 SETTING ON Off
2. Selecting Protocol Control Codes Using Basic The Print Area e Command Codes THE SATO PROGRAMMING LANGUAGE A programming language for a printer is a familiar concept to most programmers It is a group of commands that are designed to use the internal intelligence of the printer The commands which are referred to as SATO Command Codes contain non printable ASCII characters such as lt STX gt lt ETX gt lt ESC gt and printable characters These commands must be assembled into an organized block of code to be sent as one data stream to the printer which in turn interprets the command codes and generates the desired label output The programmer is free to use any programming language available to send the desired data to the printer The command codes used are based upon Escape 1B hexadecimal sequences Typically there are four types of command sequences lt ESC gt Command These commands generally tell the printer to perform a specific action like clear the memory lt ESC gt Command Data Commands with this format tell the printer to perform a specific action which is dependent upon the following data like print X labels where the value for X is contained in the data lt ESC gt Command Parameter These commands set the operational parameters of the printer like set the print speed to 3 lt ESC gt Command Parameter Data SATO Se Print Engines Page 5 1
3. Each switch is an eight section toggle switch The ON position is always to the top To set the switches first power the unit Off then position the DIP switches Finally after placing the switches in the desired positions power the printer back on The switch settings are read by the printer electronics during the power up sequence They will not become effective until the power is cycled RS232 Transmit Receive Setting Data Bit Selection DSW1 1 This switch sets the printer to receive either 7 or 8 bit data bits for each byte transmitted DSW1 DSW1 1 SETTING ON Off 8 data bits OFF On 7 data bits 12 3 4 5 6 7 8 Parity Selection DSW1 2 DSW1 3 These switches select the type of parity used for error detection DSW1 2 DSW1 3 SETTING DSW 1 Off Off No Parity ON Off On Even OFF On Off Odd 12 3 4 5 6 7 8 On On Not Used SATO Se Print Engines PN 9001073 Rev B Page 3 1 Section 3 Configuration Stop Bit Selection DSW1 4 Selects the number of stop bits to end each byte transmission DSW1 DSW1 4 SETTING ON Off 1 Stop ih OFF On 2 Stop Bits 1 2 3 4 5 6 7 8 Baud Rate Selection DSW1 5 DSW1 6 Selects the data rate bps for the RS232 port DSW1 5 DSW1 6 SETTING DSW 1 Off Off 9600 ON Off On 19200 OFF On Off 38400 oS a 6 eo On On 57600
4. 2 Once the correct setting is selected pressing the FEED key will accept the setting and the display will return to the Advanced Mode display Page 3 15 HEAD CHECK NORMAL BARCODE MODE SELECT XML SBPL STORAGE MEDIA CARD ROM INT ADVANCED MODE Page 3 16 Section 3 Configuration This function causes the printer to perform a check of the print head when printing either normal text graphics or when printing barcodes only Select Barcode if you wish to use barcodes for the head check Otherwise select Normal Use this menu to select whether the printer will be supporting the SBPL default printer language or XML which is the standard language for Oracle and SAP systems Use this menu to choose whether to store user data in the memory card or in the printer s internal memory If the XML option was selected in the previous menu this function will automatically format the memory storage area When XML data is received it will be stored in the area select ed by the command CC1 or CC2 The default setting is CARD The menu cycles back to the start screen of the Advanced Mode To exit this mode turn the printer OFF and then ON again SATO Se Print Engines CARD MODE The Card Mode allows the operator to manage the Expanded Memory PCMCIA Card or Internal Expanded Flash ROM V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING ADVANCED MODE The Card Mode is entered from the Ad
5. LCD PANEL PRINTER CONFIGURATION Section 3 Configuration The LCD Panel is used by the operator in conjunction with the LINE and FEED switches to manually enter printer configuration settings Many of these settings can also be controlled via software commands and in the case of conflict between software and control panel settings the printer will always use the last valid setting If you load a label job that includes software settings and then enter a new setting via the LCD panel the manually set values will be used by the printer If you set the values manually and then download a job with software settings the software settings will be used There are seven modes of operation To enter the desired mode the KEY SEQUENCE combination listed in the table below must be performed The initial LCD display message is shown for each mode MODE KEY SEQUENCE INITIAL DISPLAY PAGE Normal POWER ONLINE QTY 000000 Advanced LINE POWER ADVANCED MODE Test Print FEED POWER TEST PRINT MODE CONFIGURATION Default Setting LINE FEED POWER DEFAULT SETTING YES NO Clear Non Standard Protocol DSW2 7 ON LINE FEED ALT PROTOCOL POWER DEFAULT COMPLETE Protocol Code Download DSW2 7 ON POWER USER DOWNLOAD Hex Dump of buffer DSW2 4 ON POWER ONLINE QTY 000000 Flash Download DSW2 6 ON FLASH DOWNLOAD READY Boot Download DSW2 6 ON FEED BOOT DOWNLOADER LINE POWER PRES
6. Section 5 Programming Reference Some commands can contain both Parameter and Data elements such as print a Code 39 symbol containing the data SELECTING PROTOCOL CONTROL CODES Protocol codes are the special control characters that prepare the printer to receive instructions For example the lt ESC gt character tells the printer that a command code will follow and the lt ENQ gt character asks for the printer status There are two different sets of Protocol Control codes to choose from on the printer Each set is made up of six special characters The Standard Protocol Control codes are non printable characters and the Non Standard Protocol Control codes are printable characters The Non Standard set may be useful on host computers using protocol converters or in an application where non printable ASCII characters cannot be sent from the host This manual uses the Standard Protocol Control codes for all of the examples The Protocol Control codes are selected by a DIP switch DSW2 7 on the front panel See Section 3 Printer Configuration CONTROL STANDARD NON STANDARD DESCRIPTION CHARACTER DSW2 7 OFF DSW2 7 ON STX 02 Hex 7B Hex Start of Data ETX 03 Hex 7D Hex End of Data ESC 1B Hex 5E Hex Command code to follow ENQ 05 Hex 40 Hex Get printer status CAN 18 Hex 21 Hex Cancel print job Off Line 40 Hex 5D Hex Take printer Off Line USING BASIC Page 5 2
7. PIN DIRECTION SIGNAL DESCRIPTION 13 To Host Vcc 5V 10 To Host Ribbon Near End This pin goes high when the amount of ribbon on the unwind shaft is approximately 46 feet 14 m The output will be low when the ribon is completely out 4 To Host Error This pin goes low when the printer detects an error condition such as head open or receiving buffer full 7 To Printer Reprint A duplicate of the last label in a print job will be reprinted when this signal is received 5 To Printer Print Start The printer will print one label when this pin is pulled to ground This signal must be enabled by placing switch DSW3 5 on the Control Panel in the OFF position 6 To Host End Print It is used to drive an applicator or other external device requiring synchronization with the print cycle You may choose between four types of output signals using control panel DSW3 6 and DSW3 7 selections See timing charts on next page 1 To Host Label Out This pin goes low OV when a label out error exists 3 To Host Ribbon Out This pin goes low OV when the ribbon is out 2 Reference Signal Ground 8 To Printer Reserved 9 To Host Off Line This pin goes low OV when the printer if Off Line Note This conditions that determine when this line goes true can be modified by the LCD Service Mode Panel setting 11 Reserved 12 To Host 24V 10 2A Power for external devices 14 Frame Ground
8. Type 4 ov Page 6 20 Start of Print Cycle End of Print Cycle a E S 20 milliseconds i ee pa Paper or Ribbon End Paper Ribbon Replinished Head Head Open Closed u SATO Se Print Engines SECTION 7 TROUBLESHOOTING This section has been devised to help you if you are unable to produce output on the Se Series printers Use this section to make sure the basics have been checked before deciding you are unable to proceed any further The section is divided into five parts Initial Checklist e IEEE1284 Parallel Interface e RS232C Serial Interface e Universal Serial Bus Interface e LAN Ethernet Interface INITIAL CHECKLIST 1 Is the printer powered up and ON LINE 2 Is the ERROR light on the front panel off Is this light is on it may mean the Print Head Assembly or the Label Hold Down is not closed and latched in position 3 Are the LABEL and RIBBON lights on the front panel off If these lights are on the labels or ribbons may be incorrectly loaded USING THE IEEE1284 PARALLEL INTERFACE 1 Is the IEEE1284 printer cable connected securely to your parallel port DB 25S Female on the PC and to the Parallel Interface connector on the printer WARNING Never connect or disconnect interface cables or use a switch box with power applied to either the printer or the host This may cause damage to the interface circuitry and is not covere
9. 0 in 25 mm 2 0 in 53mm 1 0 in 25 mm 1 0 in 25 mm Minimum Length 25 in 6 mm 0 6 in 15 mm 25 in 6 mm 25 in 6 mm l 5 25 in 6 25 in 5 25 in 5 25 in vem 134 mm 165 mm 134 mm 134 mm Type Die Cut Labels Fan Folded or Continuous Maximum Caliper 0 10 in 0 18mm Dispensable 0 10 mm 0 25 mm Continuous mode Max Unwind Torque 8 8 lbs 4 Kg with 5 in wide labels Backing Paper Rewind Tension 400g or less LABEL SENSING Gap Adjustable Reflective I Mark Fixed RIBBON Maximum Width 5 25 in 6 25 in 5 25 in 134 mm 165 mm 134 mm N A Minimum Width 1 55 in 1 55 in 1 55 in 39 5 mm 39 5 mm 39 5 mm N A Length 1968 ft 600 M N A All specifications subject to change without notice 1 Minimum label length at print speeds greater than 6 ips is 1 0 in Page i SPECIFICATION Section 1 Specifications General Printer Specifications All Models M 8485Se M 8459Se M 8490Se M 8460Se M 8465Se ENVIRONMENTAL Operating Temperature 41 to 104 F 5 to 40 C Storage Temperature 23 to 140 F 5 to 60 C Operating Humidity 15 85 RH non condensing Storage Humidity Max 90 RH non condensing Electrostatic Discharge 8KV REGULATORY APPROVALS Safety UL CSA CE TUV RFI EMI FCC Class B EN55022 Class B EN61000 CONFIGURATION Left to Right Hand Label Feed Yes Right to Left Hand Label Feed Yes M 8485Se
10. 2220434F4D4D414E HEX DUMP COMAN 00000060 441B5131 1BDA ROZ OFFLINE During printing press the Line key to take the printer QTY 000005 OFFLINE to pause the printing To resume printing press the Line key again This can be repeated as necessary To return the printer to normal operation place DSW2 4 in the OFF position and turn the printer OFF and then back ON Page 3 30 SATO Se Print Engines Section 3 Configuration LABEL OUT SENSOR This screen is a prompt message without any user input available It hints that you can set the Label Sensor in some way but does not provide any further instructions because in a factory environment this sensor should not be easily accessible to end users who may accidentally turn the sensor OFF when the sensor should be left ON by default To access settings for the Label Out Sensor and other settings in Hidden Mode turn DSW2 4 OFF at this LABEL OUT SENSOR This selection determines whether the print engine will YES NO display a PAPER OUT warning and sound the buzzer when the label supply is out Use the LINE key to select YES default or NO then press the FEED key to continue to the next menu screen SHIFT CODE This selection is OFF by default Use the LINE key to ON OFF select ON or OFF and the FEED key to confirm the selection When set to ON the printer offer a set of ONLINE SHIFT CODE menu options if you press and hold the QTY 000000 LINE and FEED keys for five seconds
11. Apollo Drive Mairangi Bay For a full list of all SATO offices PO Box 305 031 North Shore Auckland New Zealand refer to www satoworldwide com Phone 64 9 477 2222 Fax 64 9 477 2228 PREFACE Se PRINT ENGINE OPERATOR S MANUAL The Operator s Manual for the Se Print Engine Family contains basic information about the printer such as setup installation cleaning and maintenance It also contains complete instructions on how to use the operator panel to configure the printer The following is a brief description of each section in this manual SECTION 1 PRINTER OVERVIEW This section contains a discussion of the printer specifications and optional features SECTION 2 INSTALLATION This section contains instructions on how to set up the printer and load the labels and ribbon SECTION 3 CONFIGURATION This section contains information on using the operator panel and switch panels to confiaure the printer SECTION 4 CLEANING AND MAINTENANCE This section contains instructions on how to clean and maintain the printer SECTION 5 PROGRAMMING This section introduces the SATO Programming Language Full details for programmers can be found in the E Series Programming Reference available separatelv SECTION 6 INTERFACE SPECIFICATIONS This section contains the printer s interface specifications which include detailed information on how to properly interface your printer to the hos
12. CENTRONICS CENTRONICS Interface Module WIRELESS LAN 802 11b g Interface Module FACE OUT LABEL SENSOR Top mounted sensor for reflective Marks printed on the face of N A the label All specifications subject to change without notice Page vi SECTION 1 PRINTER OVERVIEW INTRODUCTION The SATO Se Print Engines are designed to be integrated into high performance on site labeling systems All printer parameters are user programmable using the front panel controls and the DIP switches All popular bar codes and 14 human readable fonts including a vector font are resident in memory providing literally thousands of type styles and sizes The Operators Manual will help you understand the basic operations of the printer such as setup installation configuration cleaning and maintenance The following information is presented in this section General Printer Specifications Optional Accessories SATO Se Print Engines Page 1 1 Section 1 Printer Overview This page left intentionally blank Page 1 8 SATO Se Print Engines SECTION 2 INSTALLATION INTRODUCTION This section of the manual has been written to help you install the SATO Se print engine modules and to get started as quickly as possible It is recommend to read each chapter in this manual before the installation or the use of the print modules INSTALLATION Careful consideration must be given when se
13. It may be useful to test your printer using a BASIC program on a PC You may also write your actual production programs in BASIC Whatever the reason if you will be working in BASIC some of the following hints may help you get started 1 Set the WIDTH of the output device to 255 characters to avoid automatically sending lt CR gt and lt LF gt characters after every line The command string should be continuous and uninterrupted by lt CR gt and or lt LF gt commands The examples given in this manual are printed on separate lines because they will not fit on one line and do not contain any lt CR gt and or lt LF gt characters If these characters are needed they are explicitly noted by the inclusion of lt CR gt and lt LF gt notations 2 If you are using the printers RS232C interface it is necessary to set the COM port on the PC such that the CTS and DSR signals will be ignored Send your OPEN COM statement in the following way SATO Se Print Engines Section 5 Programming Reference OPEN COM1 9600 E 8 1 CS DS AS 1 This sets the RS232C communication parameters of the host PC s COM1 port for 9600 baud Even parity 8 Data bits 1 Stop bit and directing the port to ignore the CTS and DSR control signals 3 You may want to minimize keystrokes and program size by assigning the lt ESC gt character to a string variable since this character is used quite often The following two examples in BAS
14. M 8459Se M 8460Se M 8465Se Right to Left Hand Label Feed No M 8490Se All specifications subject to change without notice Page ii Section 1 Specifications General Printer Specifications All Models SPECIFICATION M 8485Se M 8460Se M 8465Se M 8490Se M 8459Se CONTROLS AND SIGNALS On Line LED Power LED Label LED Ribbon Not used on M 8459Se LED Error LED LCD Panel 2 Line x 16 Character On Off Line Switch Front Panel Label Feed Switch Front Panel Power On Off Switch Front Panel POTENTIOMETER ADJUSTMENTS Print Darkness Inside Panel Pitch Inside Panel Offset Inside Panel Display Front Panel INTERFACE CONNECTIONS Parallel IEEE1284 Serial Serial Protocol RS232C 9600 to 57 6 Kbps RS422 485 9600 to 57 6 Kbps Hardware Flow Control Ready Busy Software Flow Control X On X Off Bi directional Ethernet 10 100BaseT Universal Serial Bus USB Ver 1 1 Wireless LAN 802 1 1b g PROCESSING CPU 32 Bit RISC Flash ROM 2 MB SDRAM 16 MB Receive Buffer 2 95 MB Optional Flash ROM 4 MB Optional PCMCIA Memory 1 Plug In Interface Modules 16 MB Flash ROM or 4 MB SRAM All specifications subject to change without notice Page iii Section 1 Specifications Character Fonts All Models S
15. This selection appears if a LAN excluding WLAN board has been installed in the printer The menu lets you select whether the LAN configuration set on the interface card is to be used or whether the LAN configuration set via the printer s firmware using the LCD screen is to be used The default configuration to be used is the Board s settings Use the LINE key to choose the desired setting and press the FEED key to continue Note LAN configurations set on the printer will not change the board s LAN configuration After setting a LAN configuration via the LCD menu you need to turn the printer OFF and then ON to let the new settings take effect This and the next two subsequent menu screens only appear when a LAN interface board has been installed and the LAN CONFIGURATION option has been set to LCD Use the LINE and FEED keys to select and change each digit of the IP ADDRESS SUBNET MASK and GATEWAY ADDRESS to the correct values in your LAN network Permissible values at 0 to 255 for each of the four segments of an address This selection determines if the Hex Dump printout for a standard 4 print head contains 16 bytes Normal or 8 bytes Half of data per line The default is Normal Use the LINE key to select either option and then press the FEED key to continue This selection lets you save your current printer settings In case any subsequent changes to the settings result in operational errors you can restore your sav
16. causes of intermittent printer problems Page 7 6 SATO Se Print Engines ERROR SIGNALS Section 7 Troubleshooting The LCD Display Front Panel LED Indicators and Buzzer provide a visual audio indication of the type of error encountered LED LCD AUDIBLE ERROR CONDITION TO CLEAR MESSAGE BEEP Error On Machine Error 1 Long Machine Error Cycle power on off Error On EEPROM Error 1 Long EEPROM Read Write Cycle power on off Error On Head Error 1 Long Head Cycle power on off Error On Sensor Error 3 Short Sensor Cycle power on off Error Blinks Card R W Error 1 Long Memory Card Read Write Cycle power on off Error Blinks Card Low Battery 1Long Memory Card Battery Low Cycle power on off Error Blinks Head Open 3 Short Head Open Close head lever Error Blinks Cutter Error 3 Short Cutter Cycle Power On Off Error On Parity Error 3 Short RS232 Parity Error Cycle power on off Line Blinks Error On Overrun Error 3 Short RS232 Overrun Error Cycle power on off Line Blinks Error On Framing Error 3 Short RS232 Framing Error Cycle power on off Line Blinks Error On Buffer Over 3 Short Buffer Overflow Cycle power on off Line Blinks Error Blinks Paper End 3 Short Label End Open close Head Lever Label On Open close Label Hold down Error Blinks Ribbon End 3 Short Ribbon End Open close Head Lever Ribbon On Open close Label Hold down Error Blinks Media Error 3 Short Media E
17. f 4 Label Hold Down i Platen Roller a Print Head Label Edge Guide Head Pressure Np Roller Head Latch Adjust Latch M 8460Se M 8465Se M 8485Se M 8490Se zeal M 8459Se Only SATO Se Print Engines Page 2 3 Section 2 Installation REAR PANEL EXT Connector Memory Card Slot Cover AC Fuse Plug In Interface Module AC Input Connector Power On Off Switch To turn printer On or Off Operation Panel Adjustment Panel AC Input Connector AC Fuse Interface Slot EXT Connector Memory Card Page 2 4 To set up the various configurations and to display dispensing quantity and the various alarms Potentiometers inside label compartment to make setup adjustments To input 115V 50 60 Hz Use the power cable provided To protect the machine from abnormal power input Type 15A 250V Slot for installation of Plug In Interface Module This is an external signal connector for interfacing with the label applicator system Connectors for Optional PCMCIA Memory Cards SATO Se Print Engines Section 2 Installation SWITCHES AND SENSORS Cover Open Switch The printer mechanism cover is fitted with a micro switch When the cover is opened this switch is activated and the printer will stop printing Ribbon Motion Sensor The sensor will react to the carbon ribbon unwind when approximately 46 feet of ribbon remain This sensor is a motion detector that signals the printer wh
18. forward 7 Disconnect the signal and power cables from the print head connectors and set the Print Head aside Print Head Print Head Cables 8 Carefully attach the new print head to the connectors using caution to make sure the connector keys are correctly positioned SATO Se Print Engines Page 4 5 Section 4 cleaning and Maintenance NOTE Be careful not to scratch the printing surface of the print head while installing it Scratching the surface will cause permanent and irreparable damage and is not covered by the warranty 9 Locate the mounting screw in the top plate assembly and align it with the tapped hole in the new print head 10 Re secure the print head by tightening the screw REPLACING THE FUSE Supplies needed 250V 15A Fuse 1 Turn the printer power off and remove the power cable 2 On the back of the printer locate the Fuse Cap directly above the AC connector 3 Unscrew the cap and remove the defective fuse 4 Replace with a new 250V 15A fuse 5 Screw the fuse cap back onto the printer and replace the power cable AC Fuse AC Input Connector Page 4 6 SATO Se Print Engines SECTION 5 PROGRAMMING REFERENCE INTRODUCTION This section presents a brief overview of the commands that are used with the SATO Se printers to produce labels with logos bar codes and alphanumeric data The following information is presented in this section The SATO Programming Language
19. go into the fast scroll mode The reading will advance to the maximum setting of 800 after which it will automatically wrap and start at 000 again The range 2 Once the setting is correct pressing the FEED key will accept the setting and advance to the next display Note This setting can be overriden by the Base Reference Point Command This selection only appears on the M 8490Se and M 8465Se when the DSW2 8 On and a 300dpi print head has been installed It allows the user to select the print density 1 Use the LINE key to step the underline cursor to the desired selection 2 Once the underline cursor is under the desired selection pressing the FEED key will accept the setting and advance the display If the optional calender chip has been installed in the printer this menu appears The default is No Similarly the Set Calendar appears if the chip is installed allowing the date and time to be set manually using the LCD Display or via the lt ESC gt WT Calendar Set command The last setting set either manually via software command received by the printer will be the value used The format of the display is YY MM DD hh mm Year Month Day hours minutes The date format is fixed and cannot be changed To set the Calendar press the LINE key until the cursor is over YES If the Calendar feature is to be disabled press the LINE key until the cursor is underneath NO When the desired setting is selected press the F
20. hee WE et oo ae 3 26 TestiPrintiMOde ra ans pta E a e oa es eee BAtlas od 3 27 Default Setting mode o oo a a a a 3 28 Clear Non Standard Protocol Codes 3 28 Download User Defined Protocol Codes 3 29 Hex Dump Mode aa 4 mata ae ele Tee A Bee Ae aes 3 30 Hidden Mode Shift Code Operation 3 31 SECTION 4 CLEANING AND MAINTENANCE TAtrOGUCTION 80s Acai BA E Bel ee Dee eee EM A 4 1 Adjusting the Print Quality emia eo a G Sek ete Mets ae Boek nat 4 1 Darkness a i G4 o Gomer pA ete a a oi a ce RS ae en Oh ae Mo we BS 4 1 Print SPGGd 2 2 3 n e ee bee eR A de ee eee Bee es 4 2 Cleaning the Print Head Platen and Rollers 4 2 Cleaning the Sensors and Paper End Switch 4 4 Replacing the PrintHead 022 000 00 8 4 5 Replacing the Fuse oaoa sw SB geaedee ae alee Ba tie grade wes 4 6 SECTION 5 PROGRAMMING MrOdUCHON smer gaii Re Ae ne dhe ee Wha Be amp ce Ge asda et 5 1 The SATO RISC Programming Language 5 1 Selecting Protocol Control Codes 04 5 2 Using BASICS 4 33 ate ae Sh tec treet Boe Bed Be ee ake 5 2 POMP MIME PEs a es cde a ele tas he as Sands ava chewed Soe ees TO a lard S 5 4 ROraled TIGIOS lt 2 as eet ac PE Re Va RO Ee ee ee 5 7 Command Default Settings a oaoa a 5 8 Opposite Hand Models a oaa a 00000 5 9 Command Code Page Reference o oo oa 5 10 SECTIO
21. host ELECTRICAL SPECIFICATIONS Printer Connector AMP 57 40360 DDK or equivalent Cable Connector AMP 57 30360 DDK or equivalent SATO Se Print Engines Page 6 3 Section 6 Interface Specifications Cable IEEE1284 Parallel 10 ft 3 m or less Signal Level High 2 4V to 5 0V Low OV to 0 4V DATA STREAMS lt ESC gt A Job 1 lt ESC gt Z lt ESC gt sA Job n lt ESC gt Z IEEE1284 Parallel Interface Pin Assignments PIN SIGNAL DIRECTION PIN SIGNAL DIRECTION 1 STROBE To Printer 19 STROBE Re Reference turn 2 DATA 1 To Printer 20 DATA 1 Return Reference 3 DATA 2 To Printer 21 DATA 2 Return Reference 4 DATA 3 To Printer 22 DATA 3 Return Reference 5 DATA 4 To Printer 23 DATA 4 Return Reference 6 DATA5 To Printer 24 DATA 5 Return Reference 7 DATA6 To Printer 25 DATA 6 Return Reference 8 DATA 7 To Printer 26 DATA 7 Return Reference 9 DATA 8 To Printer 27 DATA 8 Return Reference 10 ACK To Host 28 ACK Return Reference 11 BUSY To Host 29 BUSY Return Reference 12 PTR ERROR To Host 30 PE Return Reference 13 SELECT To Host 31 tNEF From Host 14 AUTOFD To Host 32 FAULT To Host 15 Not Used 33 Not Used 16 Logic Gnd 34 Not Used 17 FG Frame Ground 35 Not Used 18 5V Z 24K ohm To Host 36 SELECTIN From Host 1 Signals required for IEEE1284 mode Page 6 4 SATO Se Print Engines Section 6 Interface Specifications RS2
22. initialization INITIALIZING ALT PROTOCOL To Clear Non Standard protocol codes DSW2 7 is placed in DEFAULT COMPLETE the On position and the printer powered on while simultaneously pressing the LINE and FEED keys 1 The printer will emit one long beep at which time the LINE and FEED keys should be released 2 When the keys are released the printer will replace the Alternate protocol codes with the default values 3 After the default setting is complete the printer will emit two short beeps indicating the process is complete 4 To exit the mode power the printer off and then back on SATO Se Print Engines Section 3 Configuration DOWNLOAD USER DEFINED PROTOCOL CODES The user can define a set of custom protocol codes and download them to the printer using the lt ESC gt LD command V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING USER DOWNLOAD PRESS THE LINE KEY USER DOWNLOAD WAITING SATO Se Print Engines To enter the User Download mode DSW2 7 is placed in the on position and the printer is powered on while simultaneously pressing the LINE key The printer will emit one long beep after which the LINE key is released 1 Set DSW2 7 Off to replace the Standard protocol codes or On to replace the Alternate set of protocol codes 2 A oO Press the LINE key The printer is now waiting for the data to be sent Transmit the download data command stream to the printe
23. is selected pressing the FEED key will accept the setting and advance the display to the Print Offset display SATO Se Print Engines Page 3 13 Page 3 14 PRINT OFFSET V 0000 HEAD DOT DENSITY 100 150 300 H 0000 CALENDAR CHECK YES NO SET CALENDAR YES NO Section 3 Configuration Vertical Offset is the distance down from the leading edge the edge of the label that comes out of the printer first to the first vertical print position A positive setting moves the label edge out of the printer while making it negative moves it bsack into the printer Horizontal Offset is distance that the label image is shifted either to the right or left on the label The image is shifted to the left towards the inside edge of the label for a positive setting and it is shifted to the right towards the outside edge of the label for a negative setting This setting changes the base reference point for all subsequent label jobs It s effect is identical to the lt ESC gt A3 Base Reference point command Since the printer moves the label in discrete steps equal to the size of the print dot the units of measure for Vertical and Horizontal Offset distance is dots The maximum values that can be set for each is 800 1 Use the LINE key to step the counter to the desired setting The display will increment one step for each time the LINE key is pressed If the LINE key is held pressed for more than two seconds it will automatically
24. it If it shows an error remove the device and then reinstall it 6 Reboot the PC and the Printer 7 Consult the Windows Troubleshooting guide or contact technical support for further assistance USING THE LAN ETHERNET INTERFACE Printer Does Not Come Up Ready If you cannot print to the print server after you install it check the following 1 Make sure that the printer is powered on that all cables are securely plugged in and that the printer is on line 2 If possible connect a terminal to the serial port If you see the boot prompt the print server firmware has not been loaded properly If reloading does not fix the problem try setting switch 1 to ON factory defaults and powering the print server off and then on again if the problem persists the product may be defective Installation Problems Printer Comes up Ready but You Cannot Print If the printer starts up OK but you cannot print the problem could one of the following There is a problem with the interface between the print server and the printer There is a problem with the network connection or cabling There is a queue setup problem a print server setup problem or other protocol related problem Page 7 4 SATO Se Print Engines Section 7 Troubleshooting Checking the Interface between the Print Server and the Printer First make sure that the cable between the print server and the printer is securely plugged in at both sides
25. panel It provides a continuous range of adjustment allowing you to make precise changes Use a small cross point screwdriver turning clockwise for darker print and counterclockwise for lighter print NOTE The PRINT potentiometer adjustment will affect the darkness in all of the command code speed ranges i e if the PRINT potentiometer is adjusted for lighter print the darkness will be lighter in all speed ranges selected by the command code Print Speed The other method of controlling print quality is by controlling the speed at which the label is printed This adjustment is made only on an individual label basis using the Print Speed command code For more details on this command see Section 5 Programming Reference Changing the print speed allows the user to control the amount of time allowed for print element cooling before the media is stepped to the next print position It is especially critical when printing ladder bar codes bar codes printed with the bars parallel to the print line When printing a ladder bar code it is important to allow the head to cool sufficiently before stepping to the next position If it does not have sufficient time to cool the bar will be smeared on the trailing edge The Print Speed can be set using the LCD panel or with the Print Speed software command The software command will override the any setting entered using the LCD panel The other method of controlling print quality is by con
26. performed immediately before each label is printed If DSW3 1 is in the On position the backfeed operation is performed as soon as the dispensed label has been printed and taken from the printer The amount of backfeed is controlled by the OFFSET potentiometer on the DIP Switch Panel inside the cover When turned all the way counterclockwise the amount of backfeed is 3 75 mm and 3 75 mm when turned all the way counterclockwise 1 Turn the printer on SATO Se Print Engines Page 3 7 Section 3 Configuration Page 3 8 2 Press the LINE key to place the printer in the Off Line status 3 Press the FEED key to feed out a blank label 4 Adjust the position using the OFFSET potentiometer on the front control panel and feed another label by depressing the FEED key Repeat this procedure until the label is fully released from the liner DISPLAY This potentiometer is used to adjust the contrast of the LCD display for optimum viewing under various lighting conditions PRINT The PRINT potentiometer is used to adjust the amount of heat i e power applied to the head for printing It provides a continuous range of adjustment Maximum print darkness is obtained by turning the potentiometer all the way clockwise and a maximum counterclockwise setting will give the lightest print NOTE The PRINT potentiometer adjustment will affect the darkness in all of the command code speed and darkness ranges SATO Se Print Engines
27. program in BASIC If you re not programming in BASIC check to see if you have an equivalent statement in the language you re using to suppress extra carriage returns and line feeds from your data being sent out to the printer We want the data stream to be one complete line going to the printer USING THE RS232C SERIAL INTERFACE 1 Is the RS232C Serial cable connected securely to your serial port on the PC DB 25S or DB 9S Male and to the RS232C connector on the printer WARNING Never connect or disconnect interface cables or use a switch box with power applied to either the printer or the host This may cause damage to the interface circuitry and is not covered by warranty 2 Is the cable defective At the very least you should be using a Null Modem Cable which crosses pins in a specific manner This should enable your printer to print But we recommend that you eventually use a cable built to specifications as described in Section 6 Interface Specifications 3 Is the RS232 Interface Module installed in the printer The Se printers require the new Hi Speed Serial Interface PN WCL40451 to take advantage of the faster data transmission speeds The older Serial Interface Modules will work but at a reduced capability 4 Check for obvious errors in the data stream Is the data properly framed with the lt ESC gt A and lt ESC gt Z commands See Section 5 Programming Reference if necessary 5 If after sending you
28. will accept the setting and advance the cursor to the Offset selection 3 Use the LINE key to step the first digit of the counter to the desired setting The display will increment one step each timethe LINE key is pressed The reading will advance to a setting of 4 after which it will automatically wrap and start at 0 again 4 Press the FEED key to accept the setting and advance the cursor to the second digit Again use the LINE key to step to the desired setting Once it is correct pressing the FEED key will step to the next adjustment You may wish to print a test label after completing the adjustments to ensure they are correct Moved with negative offset to print on ABCDEFG leading edge of the label ABCDEFG Leading edge of the label as detected by the sensor Original 0 offset first ABCDEFG line print position Moved with positive offset to print on trailing edge of label SATO Se Print Engines Page 3 11 SEND BACK DATA This function is valid when the printer buffer has been set YES NO to operate on a single item basis where each print job is processed one at a time DSW2 5 must be set to ON for this mode SEND BACK DATA Use the LINE key to select YES or NO default followed by pressing the FEED key to confirm the selection If this function is set to YES then the printer will in the event of a printing error and taken OFFLINE send back the most recent print job data processed printed bac
29. 015 Radwanice K Wroclawia Poland Phone 48 71 381 03 60 Fax 48 71 381 03 68 Email info sato europe com SATO FRANCE SAS SATO IBERIA S A Parc D Activities Rue Jacques Messager 59175 Templemars France Dels Corrals Nous 35 39 Pol Can Roqueta Phone 33 3 20 62 96 40 Fax 33 3 20 62 96 55 08202 Sabadell Barcelona Spain Phone 34 93 492 5750 Fax 34 93 786 3451 SATO INTERNATIONAL ASIA PACIFIC PTE LTD SATO AUTO ID MALAYSIA SDN BHD Regional HQ No 25 Jalan Pemberita U1 49 Temasya 438A Alexandra Road 05 01 04 Industrial Park Alexandra Technopark Singapore 119967 Section U1 40150 Shah Alam Phone 65 6271 5300 Fax 65 6273 6011 Selangor Darul Ehsan Malaysia Email sales sato int com Phone 60 3 7620 8901 Fax 60 3 5569 4977 Email sales satosms com my SATO ASIA PACIFIC PTE LTD SATO AUTO ID THAILAND CO LTD 438A Alexandra Road 05 01 04 Alexandra Technopark Singapore 119967 292 1 Moo 1 Theparak Road Tumbol Theparak Phone 65 6271 5300 Fax 65 6273 6011 Amphur Muang Samutprakarn 10270 Email sales satoasiapacific com Phone 662 736 4460 Fax 662 736 4461 SATO SHANGHAI CO LTD SATO AUSTRALIA PTY LTD 307 Haining Road ACE Bldg 10th Floor 1 1 Nursery Avenue Clayton Business Park 1508 Centre Road Clayton Hongkou Area VIC 3168 Melbourne Australia Shanghai China 200080 Phone 61 3 8814 5330 Fax 61 3 8814 5335 Phone 86 021 63068899 Fax 86 021 63091318 SATO NEW ZEALAND LTD 30
30. 1 While depressing the FEED key on the front panel power the printer on 2 When you hear one beep from the printer release the FEED key and the printer will display on the LCD panel a message asking what type of Test Label you want to print 3 Use the LINE key to step to the Configuration selection and press the FEED key to accept the selection 4 Use the LINE key to select the Test Label Size After the size is selected press the FEED key to accept the selection and the printer will begin to print test labels continuously 5 Adjust the PITCH potentiometer on the front panel until the first print position is at the desired location on the label If the potentiometer does not have enough range then you will have to change the pitch setting using the front panel display 6 Press the FEED key to stop the printer 7 To exit the Test Label mode power the printer off andthen back on Adjusting the PITCH potentiometer will affect the stop position of the label BACKFEED OFFSET When a label is printed it must be correctly positioned for dispensing and application The Backfeed adjustment is used to position the label so that it is fully dispensed and ready for application It may then be necessary to reposition the next label before printing The Backfeed repositioning of the label operation is enabled if DSW3 4 is in the Off position If Backfeed is enabled placing DSW3 1 is in the Off position will cause the backfeed operation to be
31. 127 devices may be connected to a USB port SATO Se Print Engines Page 6 7 Section 6 Interface Specifications LOCAL AREA NETWORK LAN OPTIONAL INTERFACE A Local Area Network LAN interface is a Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed The driver that must be loaded on your PC and the PC must be configured to support the TCP IP network protocol using a 10 100BaseT LAN connection Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with each printer with a LAN Optional interface installed BI DIRECTIONAL COMMUNICATIONS This is a two way communications protocol between the host computer and the printer thus enabling the host to check printer status When Bi Com 4 communications is selected there is no busy signal from the printer The host must request the complete status from the printer including ready busy The host may request status in two different ways ENQUIRE ACK NAK In the Bi Com 4 mode the host transmits an ENQ 05 hexadecimal to the printer and the printer will respond with its status within five milliseconds If printing it will respond upon finishing the current label then resume printing In order for this protocol to work properly with an RS232C Interface pin 6 DTR and pin 5 CTS must be held high by the host One way to ensure these pins are always in the correc
32. 32C SERIAL INTERFACE The High Speed Serial Interface is a Plug In Interface Module that can be installed in the printer by the user GENERAL SPECIFICATIONS Asynchronous ASCII Half duplex communication Ready Busy Hardware Flow Control Pin 20 DTR Control Pin 4 RTS Error Condition X On X Off Software Flow Control Bi Directional Communication Data Rate 9600 19200 38400 57600 bps Character Format 1 Start Bit fixed 7 or 8 data bits selectable Odd Even or No Parity selectable 1 or 2 Stop bits selectable ELECTRICAL SPECIFICATIONS Connector DB 25S Female Cable DB 25P Male 50 ft maximum length For cable configuration refer to Cable Requirements appropriate to the RS232C protocol chosen Signal Levels High 5V to 12V Low 5V to 12V Pin Assignments SATO Se Print Engines Page 6 5 Section 6 Interface Specifications RS232C Interface Signals PIN DIRECTION SIGNAL DEFINITION Reference FG Frame Ground To Host TD Transmit Data Data from the printer to the host computer Sends X On X Off characters or status data Bi Directional protocols To Printer RD Receive Data Data to the printer from the host computer To Host RTS Request to Send Used with Ready Busy flow control to indicate an error condition RTS is high and remains high unless the print head is open in this case RTS would return to the high state after the print head is closed and the pr
33. AND DEFAULT SETTINGS There are some types of commands that must have a value specified before a label can be printed If the data stream does not contain these commands a default value is assumed The commands and the corresponding default values are COMMAND DEFAULT NOTE Print Rotation 0 1 Vertical Reference Point 0 Horizontal Reference Point 0 Character Pitch 2 Base Reference Point H 1 2 V 1 Character Expansion Print Darkness Print Darkness M 8459Se 3 Print Speed 6 ips Print Speed M 8459Se 4 ips NOTES 1 The settings for these commands will revert to the default value when the printer receives an lt ESC gt Z or an lt ESC gt 2 These values transmitted with these commands will remain in effect until a new command is received Page 5 8 SATO Se Print Engines Section 5 Programming Reference OPPOSITE HAND MODELS The standard Se print engine is referred to as a right hand printer i e when facing the Control Panel the label comes out from left to right The M 8485Se M 8460Se and M 8490Se are also available in a left hand i e the labels comes out right to left version The M 8459Se is only available in the standard Right Hand configuation Mounting Plate Right Hand Printer H 0001 Left Hand Printer The only difference in the print area is the horizontal base reference point for the label With the standard Se printer the reference p
34. Cleaner to one of the cotton swabs 5 Use the cotton swab to clean any foreign matter from the exposed surface of the sensors Sensor Window Paper End Switch 6 Check the roller on the Paper End Switch for residue and clean if necessary Page 4 4 SATO Se Print Engines Section 4 cleaning and Maintenance REPLACING THE PRINT HEAD The print head is a user replaceable item If it becomes damaged for any reason it can be easily removed and replaced Contact your local SATO representative for information on obtaining a new print head Supplies needed Flat Blade Screwdriver Note Some units may require a No 2 Phillips screwdriver 1 Turn the printer off and remove the power cable 2 Open the Label Access door 3 View the Print Head Assembly from the front of the printer Locate the center mounting screw on the top of the assembly Do not take out the two outside alinment screws It is accessible through the center hole in the Top Assembly Plate Remove this screw and set it aside 4 Open the Print Head Assembly E Retaing Screw by pushing the Head Latch Access Hole toward the rear of the printer The Print Head Assembly is spring loaded and will automatically open as soon as the Head Latch is disengaged 5 Remove the ribbon from the Rewind Spindle if necessary 6 The Print Head should now be loosened from the top of the assembly by grasping either side and carefully pulling it down and
35. Disabled OFF On Enabled 23 4 5 6 7 8 Receive Buffer Selection DSW2 5 Selects the operating mode of the receive buffer See Section 6 Interface Specifications for more information 1 DSW2 DSW2 5 SETTING an Off Single Job OFF On Multi Job 23 4 5 6 7 8 Firmware Download DSW2 6 Places the printer in the Firmware Download mode for downloading new firmware into flash ROM 1 DSW2 DSW2 6 SETTING An Off Disabled OFF On Enabled 23 4 5 6 7 8 Protocol Code Selection DSW2 7 Selects the command codes used for protocol control Refer to page E 1 for more information 1 DSW2 DSW2 7 SETTING an Off Standard OFF On Non Std 2 3 4 5 6 7 8 M8400S Emulation Mode DSW2 8 For emulating earlier series software commands Should be used only if problems are encountered when using existing software This switch will also affect the settings selected by DSW1 7 and DSW1 8 SATO Se Print Engines DSW2 DSW2 8 SETTING ON Off Disabled OFF On Enabled 2 3 4 5 6 7 8 Page 3 3 Section 3 Configuration Page 3 4 Backfeed Sequence DSW3 1 Backfeed is used to correctly position the label for application and then retract the next label to the proper print position This operation can be performed immediately after a label is printed and use
36. Display LABEL LED RIBBON LED ERROR LED ON LINE LED LINE Key FEED Key DISPLAY SATO Se Print Engines Operation Panel 2 Line x 16 Character display Illuminated when label is out Illuminated when ribbon is out Not used on the M 8459Se Illuminated when errors have occurred Illuminated when printer is On Line Switches the printer On Line or Off Line It can also be used as a Pause function key to stop label during the printing process To feed one blank label Potentiometer for adjusting the contrast of the LCD Page 2 11 Section 2 Installation DIP SWITCH PANEL The DIP Switch panel is located inside the cover and contains three 8 position DIP switches and three adjustment potentiometers Adjustment procedures for these are listed in Section 3 Configuration DIP Switches mem one DSW OSW 2 e ES PENT OF SET PTCH 1a ee Potentiomenters Page 2 12 SATO Se Print Engines SECTION 3 CONFIGURATION PRINTER DIP SWITCH CONFIGURATION DIP Switch Panels There are two DIP switches DSW2 and DSW3 located inside the cover These switches can be used to set Thermal transfer or direct thermal mode e Label sensor enable disable e Head check mode e Hex dump mode Single Job or Multi Job Receive buffer Operation mode In addition a third DIP switch is located on the RS232C Serial Adapter card and is used to set the RS232C transmit receive parameters
37. EED key SATO Se Print Engines Section 3 Configuration CALENDAR 00 00 00 00 00 IGNORE CR LF YES NO CHARACTER PITCH PROP SATO Se Print Engines FIXED a Year The first display shown will have the cursor over the two digit year selection You can scroll through the dates by pressing the LINE key The year number will increase by one each time the LINE key is pressed until it reaches its maximum legal value i e 99 for the year digits at which point it will wrap around to the 00 setting Month After you have set the correct year pressing the FEED key will advance the cursor to the two digit Month position You can scroll through the numbers corresponding to the month by pressing the LINE key The month number will increase by one each time the LINE key is pressed until it reaches a value of 12 at which point it will wrap around to the 01 setting Day After you have set the correct month pressing the FEED key will advance the cursor to the two digit Day position You can scroll through the numbers corresponding to the month date by pressing the LINE key The date number will increase by one each time the LINE key is pressed until it reaches a value of 31 at which point it will wrap around to the 01 setting Hour After you have set the correct date pressing the FEED key will advance the cursor to the two digit Hour position You can scrol
38. IC show a typical example using these hints Both of these examples use the Standard Protocol codes Printing with the Parallel Port 5 REM Parallel Example 10 E CHR 27 20 WIDTH LPT1 255 30 LPRINT E A 40 LPRINT E H400 E V100 E WL1SATO 50 LPRINT E Q1 60 LPRINT E 2 Printing with the RS232C Port 5 REM RS232 Example 10 E CHR 27 20 OPEN COM1 9600 N 8 1 CS DS AS 1 30 PRINT 1 CHR 2 50 PRINT 1 E A SATO Se Print Engines Identifies the program as a parallel port print label The REM prevents this data from being sent to the printer and displays it only on the screen Sets the E string as an lt ESC gt character Sets the width of the output to 255 characters Sends an lt ESC gt A command code to the LPT1 parallel port Sends the data SATO to be to be placed 400 dots horizontally and 100 dots vertically on the label and printed in the WL font Instructs the printer to print one label Tells the printer that the last command has been sent The printer can now create and print the job Identifies the program as a RS232C port print label The REM prevents this data from being sent to the printer and displays it only on the screen Sets the E string as an lt ESC gt character Opens the COM1 port for output and sets the parameters as 9600 baud No parity 8 Data bits 1 Stop bit and instructs the po
39. N 6 INTERFACE SPECIFICATIONS AtrOGUCTION 275 224 e a ae dy mew oS ee ee Bee a eM A 6 1 Interiace TyPeSt c nae See Bee eee ee eo eae ewe Guts 6 1 The Receive Buffer cao geul aca ve anie we Gr ee ge eh ee 6 2 IEEE1284 Parallel Interface onoo a 6 3 Electrical Specifications o o oo a eles eS 6 3 Data Streams sgns Noan an aot e ae alos Be A eB 6 4 Interface Pin Assignments ooa 6 4 RS232C Serial Interface nooo 22 202 00008 6 5 General Specifications a 3 a oa a ace es GO Goa Mee 6 5 Electrical Specifications o o oo 6 5 Pin Assignments er aria aoaaa ih ee ete oe xk Be ae Le 6 6 Ready Busy Flow Control 2 2 24 6 6 X On X Off Flow Control 2 2 000022 2 eee 6 7 Universal Serial Bus USB Interface 6 7 Local Area Network LAN Interface 6 8 Bi Directional Communications 2004 6 8 ENQ ACKNAK wc 2 3 4 50 di eid sk ha Re ee eg ie Soh ke Sd 6 8 Engure sapre Sg ae teenies yas ise vere waaay We See do ee BAR 6 8 Status Response s un exh dG are Ba A Se Se Ba 6 11 Accessory EXT Connector 2 206 e d 4 sie a Soe A ee toes 6 18 Pin Assignments we Seach biog Et at a ooignts Brag ao tas Els UC 6 18 Standard Operation det Aran a got See ee Ya 6 19 Repeat Print a a a ee a 6 20 Error Signals 2 s BAe eld Se Bo Se abe Rede tee i tS 6 20 SECTION 7 TROUBLESHOOTING Initial Gh cklist sey 48 siete AD Ri
40. NAVAL DCS amp Labelling Worldwide OEM Print Engines Operator s Manual For printer models M 8485Se M 8490Se M 8459Se M 8460Se M 8465Se M 8485Se M 8490Se Standard amp Opposite Thermal Transfer M 8459Se Standard Direct Thermal M 8460Se M 8465Se Wide Web Standard amp Opposite Thermal Transfer Read this Operator s Manual before and during the installation of the above printers Keep this Manual handy for future reference WWW Saloworldwite com PN 9001073 Rev C Copyright 1994 2007 SATO International Warning This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps that are necessary to correct the interference All rights reserved No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO The materials in this document are provided for general information and are subject to change without notice SATO assumes no responsibilities for any errors that may appear WARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION SATO M 84
41. NOTE Thesignals on pins1 3 4 6 9 and10 each have an open collector output These pins normally measure 07V maximum when a true condition exists If a false condition occurs the voltage will drop to OV To achieve a signal level of 5V you must add a 3300hm 1 4Wpull up resistor between the open collector output pin and Vcc pin 13 as illustrated This will provide a signal level of 5V for a true condition and OV when a false condition exists The maximum voltage that can be applied to these pins is 50V and the maximum current they can sink is 500milliamps SATO Se Print Engines Pin 13 Vec 5V STANDARD OPERATION Print Start 5V Input ov Print Repeat 5V Input ov 5V Print End Type 1 OV 5V Print End Type 2 ov 5V Print End Type 3 ov 5V Print End Type 4 ov SATO Se Print Engines Pin 1 3 4 6 9 or 10 Section 6 Interface Specifications 330 ohm 1 4W Signal Out Start of Print Cycle aie o End of Print Cycle 20 milliseconds a See ae Page 6 19 Section 6 Interface Specifications REPEAT PRINT Print Start 5V Input ov Print Repeat 5V Input ov 5V Print End Type 1 oV 5V Print End Type 2 ov 5V Print End Type 3 ov 5V Print End Type 4 ov ERROR SIGNALS Moving Print Motion Stopped 5V Paper End OV 5V Ribbon End OV 5V Machine Error OV Print End 5V Type 1 ov Print End 5V Type 2 ov Print End 5V Type 3 ov Print End 5V
42. PECIFICATION M 8485Se M 8459Se M 8460Se M 8465Se M 8490Se MATRIX FONTS U Font 5 dots W x 9 dots H S Font 8 dots W x 15 dots H M Font 13 dots W x 20 dots H XU Font 5 dots W x 9 dots H Helvetica XS Font 17 dots W x 17 dots H Univers Condensed Bold XM Font 24 dots W x 24 dots H Univers Condensed Bold OA Font 15 dots W x 22 dots H OCR A 22 dots W x 33 dots H OCR A OB Font 20 dots W x 24 dots H OCR B 30 dots W x 36dots H OCR A AUTO SMOOTHING FONTS WB WB Font 18 dots W x 30 dots H WL WL Font 28 dots W x 52 dots H XB XB Font 48 dots W x 48 dots H Univers Condensed Bold XL XL Font 48 dots W x 48 dots H Sans Serif VECTOR FONTS Proportional or Fixed Spacing Font Size 50 x 50 dots to 999 x 999 dots Helvetica 10 Font Variations AGFA RASTER FONTS A Font CG Times 8 to 72 pt B Font CG Triumvirate 8 to 72 pt DOWNLOADABLE FONTS TrueType Fonts with Utility Program CHARACTER CONTROL Expansion up to 12X in either the X or Y coordinates Character Pitch control Line Space control Journal Print facility 0 90 180 and 270 Rotation All specifications subject to change without notice Page iv Section 1 Specifications Bar Codes and Other Features All Models SPECIFICATION M 8485Se M 8459Se M 8490Se M 8460Se M 8465Se SYMBOLOGIES Bookland UPC EAN Supplemental EAN 8 EAN 13 CODABA
43. R Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 MSI POSTNET UCC EAN 128 UPC A and UPC E Data Matrix v1 3 Maxicode PDF417 Micro PDF Truncated PDF QR Code Ratios 1 2 1 3 2 5 User definable bar widths Bar Height 4 to 600 dots User programmable Rotation 0 90 180 and 270 OTHER FEATURES Sequential Numbering Sequential numbering of both numerics and bar codes Custom Characters RAM storage for special characters Graphics Full dot addressable graphics SATO Hex Binary BMP or PCX formats Form Overlay Form overlay for high speed editing of complex formats Real Time Clock Date Time clock for stamping labels at print time Printer Command Language SBPL v4 2 SATO Barcode Printer Language Page v Section 1 Overview and Specifications Optional Accessories All Models ACCESSORY M 8485Se M 8459Se M 8490Se M 8460Se M 8465Se MEMORY EXPANSION PCMCIA Memory Cards up to 16MB Flash or 4MB SRAM and 8MB Flash ROM Can be used for Graphic File storage print buffer expansion format storage and downloaded TrueType fonts PARALLEL INTERFACE IEEE1284 Bi Directional Plug In Interface Module SERIAL INTERFACE High Speed RS 232C Plug In Interface Module USB INTERFACE Universal Serial Bus Plug In Interface Module ETHERNET INTERFACE 10 100BaseT Plug In LAN Interface Module
44. S FEED KEY Hidden DSW2 4 ON FEED HIDDEN MODE POWER SATO Se Print Engines Page 3 9 Section 3 Configuration Page 3 10 NORMAL MODE The printer initially powers on in the ONLINE mode The user can access the User Settings using the following procedures V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING ONLINE QTY 000000 OFFLINE 000000 PRINT DARKNESS 1 L __2 M _3 H PRINT SPEED 4 6 8 10 12 The LCD will display the ONLINE status on the top line and the bottom line will contain the label quantity QTY status The messsge will be changed to OFFLINE whenever the printer is switched offline by pressing the LINE key As soon a print job is received the quantily line will indicate the number of labels to be printed As soon as the label job begins to print the display will indicate the number of labels in the print job that remains to be printed Press the LINE key once When the display changes to OFFLINE press the FEED and LINE keys simultaneously for more than one second The LCD now displays the Print Darkness selections The current setting is indicated by a cursor over one of the range settings There are 3 possible selections except for the M 8459Se which has 5 possible selections The lowest setting represents the lightest print and the highest setting the darkest print 1 Press the LINE key to step the cursor to the desired setting 2 Once the correct setting
45. SIGNAL RFID MODE YES LAN CONFIGURATION NO BOARD LCD IP ADDRESS 000 000 000 000 SUBNET MASK 000 000 000 000 00 5 GATEWAY ADDRESS 000 000 000 000 HEX DUMP NORMAL HALF SAVE USER DEF YES SATO Se Print Engines NO This selection allows the user to disable the feeding of a blank label upon power up If Enable default is selected the printer will automatically feed a label until it detects a label end This will correctly position the next printed label under the print head If Disable is selected the printer will not try to detect the next label and the operator is responsible for ensuring that the label is correctly positioned before printing If the printer is placed in the Single Item Buffer Mode DSW2 5 ON this selection allows the user to set the width of the IEEE1284 ACK pulse In the Multi ltem Buffer Mode this display will be skipped The range is 0 5 usec to 10 usec 1 Use the LINE key to step the display to the desired setting The setting will advance in increments of 0 1 usec each time the LINE key is pressed until the setting reaches 10 0 usec when it will wrap around to the 0 5 usec setting 2 Once the desired setting is selected press the FEED key to accept the setting and step to the next display If no RFID kit is installed in the print engine select No in this menu to hide the RFID Mode options Otherwise use the LINE key to select Yes and then press the FEED key
46. Se OEM Print Engine Service Manual Be sure to ask your dealer about our maintenance contracts to ensure peace of mind during your usage of SATO products SATO GROUP OF COMPANIES SATO INTERNATIONAL PTE LTD 438A Alexandra Road 05 01 04 Regional HQ Alexandra Technopark Singapore 119967 10350 Nations Ford Road Suite A Phone 65 6271 2122 Fax 65 6271 2151 Charlotte NC 28273 Email sales sato int com Phone 1 704 644 1650 Fax 1 704 644 1662 Email satosales satoamerica com SATO INTERNATIONAL AMERICA INC SATO AMERICA INC 10350 Nations Ford Road Suite A Charlotte NC 28273 Phone 1 704 644 1650 Fax 1 704 644 1662 Email satosales satoamerica com SATO LABELING SOLUTIONS AMERICA INC 1140 Windham Parkway Romeoville Illinois 60446 Phone 630 771 4200 Fax 630 771 4210 Email sales satolabeling com Horticultural Division 930 Jimmy Ann Drive Daytona Beach FL 32117 Phone 1 386 274 5566 Fax 1 386 274 5599 SATO INTERNATIONAL EUROPE N V SATO UK LTD Regional HQ Valley Road Harwich Essex England Co12 4RR Leuvensesteenweg 369 1932 Sint Stevens Woluwe Brussels Belgium United Kingdom Phone 32 0 2 788 80 00 Fax 32 0 2 788 80 80 Email info be sato europe com SATO LABELLING SOLUTIONS EUROPE GmbH Ersheimer StraBe 71 69434 Hirschhorn Germany Phone 49 6272 9201 324 Fax 49 6272 9201 399 Phone 44 1255 240000 Fax 44 1255 240111 Email enquiries satouk com SATO POLSKA SP Z 0 0 UI Wroclawska 123 55
47. Series e printers have user changable Plug In Interface Modules The Interface Module is accessible from the Rear Panel and is retained by two screws Use the following procedure to replace an interface molule Page A 2 1 Turn power off both the printer and the host and remove the power and interface cables WARNING Never connect or disconnect interface cables or use a switch box with power applied to either the host or the printer This may cause damage to the interface circuitry and is not covered by warranty SATO Se Print Engines Appendix A Optional Accessories 2 Remove the two Interface Module Retaining Screws 3 Grasp the Interface Module and pull it out of the connector 4 Place the new Interface Module in the slot and press inward firmly until it is properly seated 5 Replace the two Interface Card Retaining Screws 6 If the new Interface Module is for a serial interface set DSW1 for the proper operation 7 Connect the interface cable to the connector SATO Se Print Engines Page A 3 Appendix A Optional Accessories This page left intentionally blank Page A 4 SATO Se Print Engines
48. Then 1 Wait about two minutes after the printer is powered on and then run a printer self test see Secton 3 Configuration for information on how to run the self test If the self test does not print then there is possibly a hardware problem Double check the connections In some rare instances disabling NBUF with the command SET PORT P1 NBUF DISABLED will solve port compatibility issues Checking the Network Connection and Cabling If the self test page prints but you cannot print documents first check the network connection and cablina 1 If you are connecting to a 10baseT network verify that the OK LED is on If the appropriate LEDs are not on there is probably a bad 10BaseT or 100BaseTX cable or the hub port is bad If possible try a different cable and hub port or try connecting a different device such as a PC to the cable 2 If you are using a repeater or hub make sure that SQE heartbeat is turned off at the hub this is the default setting for most hubs Also if you have a hub or multiport repeater verify that the hub or repeater port is good by trying the print server on a different port 3 If you have a bridge or router located between the print server and the host computer make sure that the device is set up to allow the print server to send and receive data from the host For example a bridge can be set up to only allow certain types of Ethernet addresses to pass through a process known as filteri
49. abel Original image must be moved towards the inside of the printer to make it print on a 2 wide label stream the base reference point will be changed causing the image to be shifted over toward the inside of the printer where it can be printed on the narrower label lt ESCsA lt ESC gt A3H0610V0001 lt ESC gt H0050 lt ESC gt V0100 lt ESC gt L0303 lt ESC gt MSATO lt ESC gt H0050 lt ESC gt V0200 lt ESC gt B103100 SATO lt ESC gt Q1 lt ESC gt Z The image reference point is set at the right edge edge closest to the printer side plate of the label so that it can be printed on a 2 inch wide label Note The printers will not wrap images that extend beyond the print area If any part of a character or image extends beyond the print area it will disappear For more information see the Base Reference Point command description ROTATED FIELDS The printers can rotate each print field in 90 increments using the Rotate command e lt ESC gt The field rotates but the base reference point for the field remains the same The following data stream will rotate the print field but will not change the base reference point of the field lt ESC gt A lt ESC gt 1 lt ESC gt V800 lt ESC gt H200 lt ESC gt L0202 lt ESC gt WBI1E lt E SC gt Q1 lt ESC gt Z SATO Se Print Engines Page 5 7 Section 5 Programming Reference Original Base Reference Point Label Feed Direction OO 33 COMM
50. abel Dispense Print mode 04 Reserved 5 00 Not Supported 01 Not Supported 02 Not Supported 6 00 Dispense at head position 01 Dispense at dispense position 7 00 Reserved 8 41 Not Supported 42 Not Supported 43 Not Supported C SATO Se Print Engines Page 6 11 Section 6 Interface Specifications Page 6 12 BYTE HEX DESCRIPTION NUMBER VALUE 9 00 Print Density Level 1 01 Print Density Level 2 02 Print Density Level 3 03 Print Density Level 4 04 Print Density Level 5 10 00 Reflective Eye Mark Sensor 01 Gap See Thru Sensor 02 No Sensor 11 00 Zero Slash Disabled 01 Zero Slash Enabled 12 00 Reserved 13 00 Not Supported 01 Not Supported 14 00 Online Feed Disabled 01 Online Feed Enabled 15 00 Fixed Pitch 01 Proportional Pitch 16 17 00 to C80 Not Supported 00 to 12C0 18 19 00 to 340 Not Supported 00 to 4E0 20 21 00 to 3E7 Vertical Base Reference Point Offset in dots 0 to 792 FFFF to FC19 Vertical Base Reference Point Offset in dots 1 to 792 22 23 00 to 320 Horizontal Base Reference Point Offset in dots 0 to 800 00 to FCEO Horizontal Base Reference Point Offset in dots 1 to 800 24 00 to 63 Not Supported FF to 9D 25 00 to 63 Not Supported FF to 9D 26 00 to 63 Not Supported FF to 9D 27 00 to 63 Dispense Offset in dots 0 to 99 FF to 9D Dispense Offset in dots 1 to 99 28 00 Compatibility Mode Enabled 01 Compatibility Mode Disabled 29 08
51. ad Platen and Rollers Replacing the Print Head Replacing the Fuse ADJUSTING THE PRINT QUALITY One of the nice features of the SATO Se printers are their high print quality They are equipped with two different methods of adjusting the quality of the print print darkness and speed When adjusting for optimum print quality a bar code verifier system should be used The human eye is a poor judge of the relative widths of the bars in a symbol a characteristic that is extremely important for good bar code quality Print Darkness This adjustment allows the user to control within a specified range the amount of power that is used to activate the individual print head heat elements It is important to find a proper print darkness level based on your particular label and ribbon combination The printed images should not be too light nor should the ink from the ribbon bleed The edges of each image should be crisp and well defined The Print Darkness can be set using the front panel LCD panel or by downloading the setting using the Print Darkeness software command Once the range has beenselected the PRINT Potentiometer on the front panel can be used to make finer adjustments TUL l Fo eal ol ill eg Bll DSW I DSW OSW 3 Li PRINT OFFSET SATO Se Print Engines Page 4 1 Section 4 cleaning and Maintenance The primary adjustment for Print Darkness is the PRINT potentiometer on the internal DIP Switch
52. andard Protocol Command Codes with a Right Hand version of the M 8485Se printer with a parallel interface and a five inch wide label which is the maximum width that will fit in the printer If the same command stream is sent to an M 8490Se 300dpi the image will be reduced by 33 in size Page 5 10 SATO Se Print Engines SECTION 6 INTERFACE SPECIFICATIONS INTRODUCTION The Se printers utilize a Plug In Interface Module for maximum printer configuration flexibility This section presents the interface specifications for the Se Series printers These specifications include detailed information on how to properly interface your printer with your host system The following information is presented in this section Interface Types Using the Receive Buffer IEEE1284 Parallel Interface Universal Serial Bus USB Interface Local Area Network LAN Interface e RS232C Serial Interface General Specifications Electrical Specifications Pin Assignments Ready Busy Flow Control X On X Off Flow Control Bi Directional Communications Protocol Bi Comm Communications Protocol e Status Response INTERFACE TYPES The parallel interface for the Se printers is a high speed bi directional interface that conforms to the IEEE1284 specification ECP mode on some computers The interface is also compatible with the older Centronics parallel interface standard If it does not detect the correct IEEE1284 signals in t
53. bel by measuring the difference between light levels when it sees either a label edge or a black EYE mark This adjustment allows you to manually set the threshold voltage level between the maximum and minimum light levels DIP switch DSW2 2 selects the sensor type If DSW2 2 is in the OFF position the setting will be for a See Thru or Gap sensor and the LCD will display GAP on the top line along with the current setting If DSW2 2 is in the ON position the LCD will display EYE on the top line with its current setting If the value entered for the bottom line setting is 0 0V then the printer will automatically calculate the setting when the first label is fed after the printer is powered on or the head is closed There are some instances where the automatically calculated value must be adjusted to ensure reliable label feeding such as when the backing opacity or the reflectance of the EYE mark varies significantly within a roll of labels or between label rolls In these instances the value should be set using the following procedures GAP When setting the gap threshold the voltage shown on the top line of the display must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing The formula to be used for setting the threshold is High Voltage Level Low Voltage Level x 0 5 Start Value 1 Insert a label still attached to the backing into the senso
54. ce the copy process is completed press the FEED key COMPLETED to step the display CARD COPY FORMAT 5 If an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient memory available SATO Se Print Engines Page 3 17 Section 3 Configuration CARD gt MEMORYCOPY This selection allows you to copy SATO fonts from the ATOFONT Y N PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional Flash ROM 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the Card to Memory Copy All mode COPY START 2 Confirm your selection by stepping the cursor to the Yes YES NO selection If you select No the display will return to the previous selection SATO FONT COPY 3 Press the FEED key to accept the selection If Yes was COPYING selected the copy process will start SATO FONT COPY 4 Once the copy process is completed press the FEED key COMPLETED to step the display CARD COPY FORMAT 5 If an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates n
55. cimal for the ID number six zero characters 30 hexadecimal in the Remaining Labels bytes and the 16 byte Job Name Cancel CAN If a CAN 18 hexadecimal command is received it will stop the print job and clear all data from the receive and print buffers A delay of five milliseconds or more is required before any new data can be downloaded The CAN command is effective immediately upon receipt even if the printer is off line or in an error condition The printer will return an ACK 06 hexadecimal if there is no printer error condition and a NAK 15 hexadecimal if an error condition exists Print Job Upon receipt of a valid print job lt ESC gt A lt ESC gt Z an ACK 06 hexadecimal will be returned by the printer if there are no errors and a NAK 16 hexadecimal if a printer error exists this protocol only works with the RS232C interface Print Stop DLE If a DLE 10 hexadecimal is received by the printer the print process is stopped and an ACK 06 hexadecimal is returned if there are no errors and a NAK 16 hexadecimal if a printer error exists Print Start DC1 If the printer has been stopped by receipt of a DLE 10 hexadecimal commana it can be restarted by sending a DC1 hexadecimal 11 command Upon receipt of this command an ACK 06 hexadecimal is returned if there are no errors and a NAK 16 hexadecimal if a printer error exists 1 To provide compatibility with older SATO printers the RS232C
56. d or immediately prior to the printing of the next label DSW3 1 SETTING DSW3 Off Before ON On After OFF 1 2 3 4 5 6 7 8 Label Sensor Selection DSW3 3 Enables or disables the Label Sensor If the Sensor is enabled it will detect the edge of the label and position it automatically If it is disabled the positioning must be under software control using Line Feed commands DSW3 DSW3 3 SETTING ON Off Sensor Used OFF On Not Used 1 2 3 4 5 6 7 8 Back Feed Selection DSW3 4 When Back Feed is enabled the printer will position the last printed label for dispensing and retract it before printing the next label The amount of backfeed offset is adjustable DSW3 DSW3 4 SETTING ON Off Enabled OFF On Disabled 1 2 3 4 5 6 7 8 External Signal Interface See Section 6 Interface Specifications for information EXT Print Start Signal Selection DSW3 5 Allows an external device to initiate a label print for synchronization with the applicator See Section 6 Interface Specifications for a description of the signal level and requirements When DSW3 5 is On the unit is in the Continuous print mode Backfeed is disabled and External Signals are ignored DSW3 DSW3 5 SETTING ON Off Enabled OFF On Disabled 1 2 3 4 5 6 7 8 SATO Se Print Engines Sec
57. d by warranty 2 Does the Parallel interface cable used meet IEEE1284 specifications If it does not and you are connected to an IEEE1284 or ECP parallel port on the computer the printer may not be able to communicate correctly 3 Is there more than one parallel interface port on your PC LPT1 LPT2 etc If so make sure you are sending data out the correct port 4 Is the IEEE1284 Interface Module installed in the printer Older versions of the Parallel Interface module will not work correctly in the Se printers SATO Se Print Engines Page 7 1 Section 7 Troubleshooting Page 7 2 5 When you send the print job to the printer and it does not respond do you get an error message on your PC that says Device Fault or something similar This may mean that the computer doesn t know the printer is there Verify that a Both ends of the cable are securely inserted into their respective connectors b The printer is ONLINE c The cable is not defective There are other things that can cause this error message on your computer but at this stage a defective cable may be one of the reasons When you send the print job to the printer and it does not respond and there is no error message on the PC a Check your data stream for some of the basics Is your job framed as follows lt ESC gt A DATA b Verify that you ve included all required parameters in the data stream c Verify the follo
58. e only occasional changes Since they affect the basic operation of the printer the procedure for entering this mode is designed to prevent someone from accidently changing the settings ADVANCED MODE The Advance Mode is entered by pressing the LINE key while simultaneously turning power on The printer will emit one long beep after which the LINE key is released DARKNESS RANGE A B The Advance Mode is entered by pressing the LINE key while simultaneouslv turnina power on The orinter will emit one lona ZERO SLASH This setting determines if a zero is printed with a slash or YES NO without a slash This setting can also be controlled via software commands When YES is selected default the printer internal fonts will have a slash through the center of the zero character 1 Use the LINE key to step the cusor to either the YES or NO selection 2 Once the correct setting is selected pressing the FEED key will accept the setting and advance the display to the Auto Online display AUTO ONLINE This setting determines the mode in which the printer powers YES NO up If the YES selection is made the printer powers up in the ON LINE mode and is ready to print If NO is selected the printer powers up in the OFF LINE mode and must be manually placed in the ON LINE mode by pressing the LINE key before it is ready to print 1 Use the LINE key to step the cursor to either the YES default or NO selection 2 Once the correct setting
59. ed printer settings to resume work Select Yes or No with the LINE key and the press the FEED key to return to the main Service Mode menu Page 3 25 Page 3 26 COUNTERS MODE Section 3 Configuration The Counters Mode is provided to allow the user to access the internal printer cousters ADVANCED MODE COUNTERS MODE COUNTERS HD DSP CUT LIFE HEAD COUNTER 0 5M HEAD COUNT CLEAR YES NO COUNTERS MODE RFID MODE The Counter Mode is accessed from the Advanced Mode Press the LINE kev to sten to the Counter Mode Pressing the FEED key will advance the display to the counter selections The counters are identified in the display as HD Head Counter should be reset when print head is replaced DSP Dispense Counter not used on Se printers CUT Cutter Counter not used on Se printers LIFE Life Counter cannot be reset Use the LINE key to step the cursor to the desired counter the Head HD counter or the LIFE counter The default position is the Head Counter Use the LINE key to advance the cursor to the desired selection 2 Once the correct setting is selected pressing the FEED key will display the current value in meters stored in the counter The maximum number of digits displayed is 8 Pressing the FEED key again will advance the counter to the Clear mode All counters with the exception of the LIFE counter may be cleared w 4 Use the LINE key to select the desired sett
60. el exists which may lead to print head damage not to mention the frustration when you cannot see the printed output The following diagram illustrates the print area for a standard Right Hand M 8485Se and a sample 2 inch wide by 3 inch long label placed within this area As can be seen your label will be oriented against the inside right edge of the printer as viewed from the front label exit of the printer If you are using an M 8485Se Left Hand printer the reference point is on the outside edge of the label away from the mounting plate The normal reference point is located at the H1 V1 position of the print area in the normal print orientation no rotation The base reference point is always on the right edge of the print head as you face the front label exit of the printer If you are using a label that is narrower than the maximum print width you may have to adjust the base reference point of the Left Hand printer to correctly position the print area If you are using a Left Hand M 8485Se and need to adjust the position of the label there are three methods available to make sure your printed output will appear correctly on your label They are as follows 1 Media Size Command Use the lt ESC gt A1 Media Size Command This command specifies the width and length of the label The printer will automatically calculate the correct offsets for printing labels of that size However if you specify a label size with this command the label
61. en the ribbon supply is turning This sensor is used for both the ribbon end and ribbon near end sensing Note The M 8459Se Direct Thermal print engine does not use a Ribbon Motion Sensor Head Open Switch When the print head is opened this switch is activated and the printer will stop printing Label Sensor This sensor unit contains two sensors for both label gap and Eye mark sensing A note about LEFT HAND and RIGHT HAND models The print engines are available in RIGHT HAND and LEFT HAND and models In Right Hand models the label roll is loaded on the right hand side of the printer while the Left Hand models the label roll is loaded on the left hand side However models sold in the USA are named according to the direction of label feeding Thus Right Hand models feed the label from the left to the right and Left Hand models load labels from the right to the left Right Hand US Left Hand ri Left Hand US Right Hand gt Label Feed SATO Se Print Engines Page 2 5 Section 2 Installation MEDIA LOADING Ribbon Loading not applicable for the M 8459Se New Ribbon 1 Open the print head by rotating the Head Latch until the head releases It is spring loaded in the open position 2 Place a new ribbon roll on the Ribbon Unwind Spindle and push it onto the spindle as far as it will go Make sure the ribbon wil unwind from the top of the roll Note that all SATO ribbons are
62. er case alpha or a special character such as an amp or a It is never a lower case alpha character If the command requires additional variable information it is represented by a group of lower case alpha characters immediately following the command character For example if an aaaabb is listed following the basic command the printer will look for six characters immediately following the command The first four would represent the value of aaaa and the next two the value of bb The maximum number of characters defined in a parameter is represented by the number of characters shown in the command structure For example a command followed by an aaaa can have up to four characters In general commands with only one parameter following the command can be entered without the leading zeroes In the above example you could enter either 809 or 0809 However certain commands require the exact number of matching characters A command with two parameters listed following the command code such as aaaabbbb require the exact number of digits to be entered If the value of aaaa is 800 and the value of bbbb is 300 then the parameters must be entered as 08000300 It is recommended that you make it a practice to always enter leading zeros to prevent any mistakes The commands must be sent to the printer in an organized fashion in order for the label s to print NOTE These examples assume the use of the St
63. ey to accept the selection If Yes was COPY COPYING selected the copy process will start CARD gt MEMORYCOPY 4 Once the copy process is completed press the FEED key COMPLETED to step the display CARD COPY FORMAT 5 If an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient memory available MEMORY gt CARDCOPY _ This selection allows the user to copy the current firmware PROGRAM Y N installed in the printer to a PCMCIA Memory Card 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the mode display COPY START 2 Press the FEED key to accept the selection If Yes was YES NO selected the copy process will start If you select No the display will return to the previous selection MEMORY gt CARDCOPY _ 3 Once the copy process is completed press the FEED key COMPLETED to step the display SATO Se Print Engines Page 3 19 Section 3 Configuration CARD COPY FORMAT 4 lf an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates no card was recognized Mem Ful
64. ffer Available mark When the printer is taken off line manually it transmits an X Off indicating it cannot accept data When it is placed back on line manually it sends an X On indicating it is again available for receipt of data If an error occurs during printing paper out ribbon out the printer sends an X Off as soon as an error condition is detected When the error is cleared and the printer is placed back on line it transmits an X On indicating it is again ready to accept data Upon power up if no error conditions are present the printer will continually send X On characters at five millisecond intervals until it receives a transmission from the host Data Streams The data streams for X On X Off and Ready Busy flow control are constructed in the same way as they are for Ready Busy flow control lt ESC gt A Job 1 lt ESC gt Z lt ESCsA Job n lt ESC gt Z Example lt ESC gt A Job 1 lt ESC gt Z NOTE All charactersare in ASCII UNIVERSAL SERIAL BUS USB INTERFACE The Universal Serial Bus USB interface is a Plug In Interface Module that can be installed by the user It requires a driver shipped with each printer that has the interface installed that must be loaded on your PC and the PC must be configured to support USB peripherals using Windows 98 Details for loading the USB driver are contained in the USB Interface Manual that is shipped with each printer with a USB Optional interface installed Up to
65. ffer Near Full v 56 Ribbon Near End and Buffer Near Full wt 56 Print Stop without error OFF LINE ERROR CONDITION b 62 Head Open c 63 Paper End d 64 Ribbon End e 65 Media Error f 66 Sensor Error g 67 Head Error j 6A Cutter Error k 6B Other Error Condition Not supported by legacy Bi Comprotocols Page 6 10 SATO Se Print Engines STATUS RESPONSE Section 6 Interface Specifications The second method of determining printer status is to interrograte the printer with specific commands The response from these commands will provide specific information about the printer status depending upon the command This allows the controlling application to determine the status of a printer when it is located in a remote location Printer Status SOH MG Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII MG causes the printer to return a 30 byte Printer Status Word bounded by an STX ETX pair that reports the current operating status of the printer BYTE HEX DESCRIPTION NUMBER VALUE 1 00 Thermal Transfer Print Type 01 Direct Thermal Print Type 2 00 203 dpi Resolution 01 305 dpi Resoution 3 00 2 ips Print Speed 01 3 ips Print Speed 02 4 ips Print Speed 03 5 ips Print Speed 04 6 ips Print Speed 05 7 ips Print Speed 06 8 ips Print Speed 07 9 ips Print Speed 08 10 ips Print Speed 09 12 ips Print Speed 4 00 Not Supported 01 Not Supported 02 Not Supported 03 L
66. guese 1 Press the LINE key to advance to the desired languarge setting 2 When the setting is correct press the FEED key to accept the setting and step to the next display This selection allows the user to assign a priority for Print COANE Toe Darkenss Print Speed and Print Offset setting methods If LCD is selected the setting established via the LCD display menu system will be used for an incoming label job regardless of any different command settings If Command is selected any commands in the label job will take precedence and be used for printing the job 1 Use the LINE key to step to the desired priority 2 Once the desired setting is selected press the FEED key to accept the setting and step to the next display IGNORE CAN DLE If the printer is placed in the Multi Item Buffer Mode DSW2 5 YES NO OFF the user can chose to ignore CAN 184 and DLE 104 commands used in bi directional communications see Section 6 Interface Specifications If the Single Item Buffer Mode is chosen DSW2 5 ON this display will be skipped RIBBON NEAR END This selection is used to enable default or disable the ENABLE DISABLE printers sensing of whether a ribbon roll is reaching the end of its ribbon supply Use the LINE key to select either option and then press the FEED key to confirm the selection Page 3 24 SATO Se Print Engines Section 3 Configuration LABEL RE DETECT ENABLE DISABLE IEEE1284 ACK
67. he printer may be reset to use the default software settings by depressing the LINE and FEED keys simultaneously while powering the printer on This will result in the following default configuration M 8459Se M 8460 8465Se M 8485Se M 8490Se Print Darkness 3 2 2 2 Print Speed 4 in per sec 6 in per sec 6 in per sec 6 in per sec Print Reference Vertical 0000 Horizontal 0000 Zero Slash Auto On Line Enabled Once the default operation is completed a DEFAULT COMPLETED message will be displayed on the LCD panel The printer should be powered off while this message is being displayed or after the beep is heard This saves the default settings in the non volatile memory where they will be automatically loaded the next time the printer is powered on DEFAL COMPLETED Page 3 6 SATO Se Print Engines Section 3 Configuration POTENTIOMETER ADJUSTMENTS PITCH After the pitch has been set with the LCD Control Panel it is sometimes desirable to make minor adjustments This can be done using the PITCH potentiometer on the front panel This potentiometer is set at the factory so that it has a range of 3 75 mm The midpoint setting should have no effect on the pitch Turning the potentiometer all the way clockwise should move the print position 3 75 mm up towards the top edge of the label Turning it all the way counterclockwise should move the print position down 3 75 mm
68. he interface connection it will automatically operate in the standard Centronics mode which is much slower To use the IEEE1284 parallel interface to its fullest capability requires that the host also have an IEEE1284 compatible interface and that the two be connected with a cable that meets the IEEE1284 specification If either of these two are not present the data rate is severely compromised In order to provide flexibility in communicating with a variety of host computer systems all Se printers use a Plug In Interface Module The IEEE1284 Interface module is shipped with the printer unless another interface type is specified at the time of the order The other interfaces available are a high speed to 57 6K bps serial interface an Ethernet interface or an optional Universal Serial Bus USB interface SATO Se Print Engines Page 6 1 Section 6 Interface Specifications The Parallel interface will probably be the most useful in communicating with IBM PCs and compatibles The RS232C Serial interface allows connectivity to a number of other hosts The USB interface allows the printer to be connected to a computer that supports peripherals attached to a USB bus Up to 127 peripherals can be connected to a single USB port WARNING Never connect or disconnect interface cables or use a switch box with power applied to either the host or the printer This may cause damage to the interface circuitry in the printer host and is not c
69. he reading will advance to a setting of 4 9 the maximum voltage after which it will automatically wrap and start at 0 0 again If a value of 0 0 is set the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed Once the setting is correct pressing the FEED key will accept the setting and advance to the Online Feed display on Page 3 22 SATO Se Print Engines Section 3 Configuration AUTO ONLINE FEED YES NO FEED ON ERROR YES NO REPRINT W FEED YES CALENDAR REPRINT YES FORWARD BACKFEED DISTANCE DEFAULT FORWARD BACKFEED DISTANCE XXXmm NO NO EXT PIN 9 SELECT MODE1 SATO Se Print Engines MODE2 This selection specifies whether or not the printer will feed a label when it is placed in the Online mode 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will feed a blank label anytime it enters the Online mode If No default is selected the display will advance to the mode display This selection specifies whether or not the printer will feed a label when an error condition is cleared 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will feed a blank label anytime an error condition is cleared If No default is selected the display will advance to the mode display This selection specifies whether or not the printer
70. iately by an ASCII IG causes the printer to return a 1 byte Interface Status Word bounded by an STX ETX pair that reports the type of interface connection currently set in the printer BYTE VALUE DESCRIPTION NUMBER 1 0 IEEE 1284 Parallel 1 Serial RS232 2 Local Area Network 3 Universal Serial Bus Serial Interface Settings SOH H2 Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII H2 causes the printer to return a 5 byte Serial IF Status Word bounded by an STX ETX pair that reports the current operating parameters of the Serial RS232 Interface BYTE VALUE DESCRIPTION NUMBER 1 0 9600 BPS 1 19200 BPS 2 38400 BPS 3 57600 BPS 2 0 No Parity 1 Odd Parity 3 Even Parity 3 0 1 Stop Bit 1 2 Stop Bits 4 0 Single Item Buffer with Ready Busy Flow Control 1 Multi ltem Buffer with Ready Busy Flow Control 2 X ON X OFF Flow Control 3 Status 4 Bi Comm 4 Status 3 Bi Comm SATO Se Print Engines Page 6 17 Section 6 Interface Specifications EXT CONNECTOR Page 6 18 The EXT connector on the rear panel of the Se printers is intended for use with the external printer accessories such as label rewinders or applicators The 14 pin Centronics type connector provides a choice of four different output signals along with various error conditions A DB 9 to 14 pin Centronics adapter cable is provided for legacy applications Pin Assignments
71. ield SATO Se Print Engines Page 5 5 Section 5 Programming Reference Mounting Base Reference Mounting Base Reference Plate Point H 0001 Plate Point H 0001 Left Hand Printer The Command Code subsection contains a sample label output for each command code These samples reflect how the printed information would appear on a five inch wide label see illustration If you want to test any of the sample label outputs and are using labels less than five inches in width you will have to adjust the positioning accordingly so that the printer does not try to print where there is no label You must be careful not to print off the label surface as the label provides a heat sink for the print head elements Doing so will cause irreparable damage to the head This damage is not covered under the print head warranty For example the following illustrates a sample data stream and the resulting label assuming a five inch wide label on a left hand model printer lt ESCsA lt ESC gt H0050 lt ESC gt V0100 lt ESC gt L0303 lt ESC gt MSATO lt ESC gt H0050 lt ESC gt V0200 lt ESC gt B103100 SATO lt ESC gt Q1 lt ESC gt Z If you are using a two inch wide label the entire image may not appear on your label By adding the following Base Reference Point command to the second line of the data Unshifted Print Area Page 5 6 SATO Se Print Engines Section 5 Programming Reference Left Hand Printer 2 L
72. ill respond to this command it must be in the Head Check Mode DSW2 3 On BYTE HEX DESCRIPTION NUMBER VALUE 1 00 Print Head OK 01 Electrical Fault in Print Head System Version Information SOH SB Upon Receipt of an SOH hexadecimal 01 followed immediately by a ASCII SB causes the printer to return a 50 byte Printer Status Word bounded by an STX ETX pair that reports the system version of the printer BYTE VALUE DESCRIPTION NUMBER 1 50 ASCII Firmware Version Information Memory Status SOH EB Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII EB causes the printer to return a 24 byte Memory Status Word bounded by an STX ETX pair that reports the current user memory allocation BYTE VALUE DESCRIPTION NUMBER 1 4 Hex Free Font Memory 5 8 Hex Total Font Memory 9 12 Hex Free Form Overlay Memory 13 16 Hex Total Form Overlay Memory 17 20 Hex Free Graphic Memory 21 24 Hex Total Graphic Memory SATO Se Print Engines Section 6 Interface Specifications Form Overlay Status SOH FO Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII FO causes the printer to return a 18 byte Form Overlay Status Word bounded by an STX ETX pair that reports the Forms downloaded into the printer BYTE VALUE DESCRIPTION NUMBER 1 2 01 to 99 Form Registration Number ASCII value 3 18 ASCII F
73. in ONLINE mode Press FEED LINE 5 seconds SELECT SHIFT This is a special mode for advanced users or operators 12 3 EXIT Use this mode to store the timing of up to three factory shift periods This shift period can be printed along with label data to identify which factory staff generated any particular label Such data is useful for accountability tracking or troubleshooting Use the LINE key to select any of the shift periods and press FEED to proceed to define the time for that shift The default is Shift 1 ENTER SHIFT TIME Use this mode to store the timing of up to three factory 00 00 shift periods This shift period can be printed along with label data to identify which factory staff generated any particular label Such data is useful for accountability HOW MANY CHR tracking or troubleshooting X 01 Use the LINE key to select any of the shift periods and press FEED to proceed to define the time for that shift The default is Shift 1 Use the LINE and FEED keys to set the time of the shift as well as how many characters to use for naming the ENTER SHIFT NAME selected shift Finally define the name of the shift and press the FEED key to exit this mode I gt Note this feature is subject to further development SATO Se Print Engines Page 3 31 SECTION 4 CLEANING AND MAINTENANCE INTRODUCTION The following information is presented in this section Adjusting the Print Quality Cleaning the Print He
74. ing If you only wanted to read the counter value select NO If you want to read the counter and reset it to 0 0 place the cursor over the YES Once the desired setting is selected pressing the FEED key will advance the return you to the Counters Mode display 5 To exit the Counters Mode turn power to the printer off and then back on The basic RFID Mode in the standard firmware allows the operator to set the printer to use an optional RFID kit A special firmware with more RFID functions is needed for more advanced RFID implementations Check with your dealer RFID MODE RFID MODULATION 10 100 ADVANCED MODE The RFID Mode is entered from the Advanced Mode display after cvclina throuah the Counters Mode Press the FEED key repeatedly to select either 10 default or 100 modulation levels the press the LINE key to confirm the selection A higher modulation level results in higher accuracy and detection speeds at the expense of interference levels Pressing the FEED key returns the user to the Advanced Mode menu SATO Se Print Engines Section 3 Configuration TEST PRINT MODE The Test Print Mode offers 4 different status labels for troubleshooting If DSW3 5 is in the OFF position the Test Print cycle must be initiated with a Print Start signal on the EXT connector V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING TEST PRINT MODE This option allows you to print a test label It i
75. inter is placed back on line or an error condition occurs during printing e g ribbon out label out To Printer CTS Clear to Send When this line is high the printer assumes that data is ready to be transmitted The printer will not receive data when this line is low If this line is not being used it should be tied high to pin 4 To Printer DSR Data Set Ready When this line is high the printer will be ready to receive data This line must be high before data is transmitted If this line is not being used it should be tied high to pin 20 Reference SG Signal Ground 20 To Host DTR Data Terminal Ready This signal applies to Ready Busy flow control The printer is ready to receive data when this pin is high It goes low when the printer is off line either manually or due to an error condition and while printing in the Single Job Buffer mode It will also go low when the data in the buffer reaches the Buffer Near Full level Cable Requirements DB9 DB25 HOST INTERCONNECTION PRINTER 1 1 FG lt gt 1 FG Frame Ground 2 3 RD lt 2 TD Transmit Data 3 2 TD gt 3 RD Receive Data 8 5 CTS lt 4 RTS Request to Send 7 4 RTS gt 5 CTS Clear to Send 4 20 DTR gt 6 DSR Data Set Ready 6 6 DSR lt 20 DTR Data Terminal Ready 5 7 SG lt gt 7 SG Signal Ground This connection at the host side
76. interface can be configured to use an earlier Bi Com 3 ENQ ACK NAK protocol selected via DSW2 8 and DSW1 7 8 on the RS232C Interface module The earlier protocol did not have provisions for the Job Name and did not respond to the DLE or DCI commands Also there are additional Response Codes in the Status Byte Definition It is recommended that you use the current protocol rather than the earlier version unless it is necessary for compatibility with existing software SATO Se Print Engines Page 6 9 Section 6 Interface Specifications Status Byte Definition Bi Com Protocol ASCII HEX DEFINITION OFF LINE 0 30 No Errors 1 31 Ribbon Near End 2 32 Buffer Near Full 3 33 Ribbon Near End and Buffer Near Full 41 34 Print Stop no error ON LINE WAITING FOR DATA A 41 No Errors B 42 Ribbon Near End C 43 Buffer Near Full D 44 Ribbon Near End and Buffer Near Full E 45 Print Stop without error ON LINE PRINTING G 47 No Errors H 48 Ribbon Near End 49 Buffer Near Full J 4A Ribbon Near End and Buffer Near Full K 4B Print Stop without error ON LINE WAITING TO DISPENSE A LABEL M 4D No Errors N 4E Ribbon Near End O 4F Buffer Near Full P 50 Ribbon Near End and Buffer Near Full Q 51 Print Stop without error ON LINE COMPILING PRINT JOB S 53 No Errors T 54 Ribbon Near End U 55 Bu
77. is underlined press the FEED key to accept the selection and step the display to the next adjustment The print speed selections are dependent upon the printer model The current setting is indicated by the underline cursor 1 Use the LINE key to step the cursor to the desired setting 2 Once the correct setting is selected press the FEED key to accept the selection and step the display to the next adjustment M 8459Se M 8485Se M 8460Se 8465Se M 8490Se 2 ips 4 ips 4 ips 3 ips 6 ips 6 ips 4 ips 8 ips 8 ips 5 ips 10 ips 12 ips SATO Se Print Engines Section 3 Configuration PITCH OFFSET The label Pitch is the distance from the leading edge the 00mm edge that comes out of the printer first of a label and the leading edge of the next label The leading edge position of the label can be adjusted relative to the print head 49mm in increments of 1mm Once the position is set it can be fine adjusted 3 75mm using the PITCH potentometer on the Adjustment Panel 1 The cursor will initially be positioned over the Pitch Direction setting Pressing the LINE key will step the setting to the positive or negative selection A positive selection moves the leading edge of the label forward away from the print head while a negative selection moves the leading edge of the label back into the mechanism 2 Once the correct direction is selected pressing the FEED key
78. k eld Swe Se BY Be Bee SS 7 1 Using the IEEE1284 Parallel Interface 7 1 Using the RS232C Serial Interface 2 4 7 3 Using the Universal Serial Bus Interface 7 4 Using the Local Area Network Interface 7 4 Error Signals neare rece Ge idle de ata ser bladd BAe ROE aoe 7 7 APPENDICES APPENDIX A Optional Accessories PCMCIA Memory Cards 2 2200050 A 1 Expanded Flash ROM Memory 25 A 2 Top Mounted Reflective Sensor 00 A 2 Plug In Interface Modules This page left intentionally blank General Printer Specifications All Models SPECIFICATION M 8485Se M 8460Se M 8490Se M 8459Se M 8465Se PRINT Method Direct or Thermal Transfer Direct Only 4 to 12 ips 4 6 8 ips 4 to 8 ips 2 to 5 ips Peed ee ae ane 100 to 300 mm s 100 to 200 mm s 100 to 200 mm s 50 to 125 mm s 0049 in 125 mm 8485 8460Se 0033 in 0049 in Print Module Pot size 0033 in 083 mm 8465Se 083 mm 4125 mm Resolution 203 dpi 8 domm 8485 8460Se 305 dpi 203 dpi 305 dpi 12 domm 8465Se 12 domm 8 domm 5 0 in 6 0 in 4 4 in 4 4 in Maximum Print Width 128 mm 152 mm 112 mm 112mm 1024 dots 1216 dots 1344 dots 896 dots 49 2 in except 8465Se 32 8 in 32 8 in 49 2 in M Print L h ae ENNE SENO 1249 mm 8465Se 833 mm 833 mm 1249 mm MEDIA Minimum Width 1
79. k to the host for verification This is useful for diagnosing SEND BACK DATA programming errors When data sendback happens the COMPLETED TRANSMITTING message appears followed by a COMPLETED message upon successful sending of the print job data back to the host computer CANCEL PRINT JOB If the printer has a print job s in memory selecting YES NO YES will cause the job s to be cleared The default selection is NO Be sure you want to cancel the print job s before selecting yes as the job s cannot be recovered and will have to be retransmitted tyo the printer 1 Use the LINE key to step the cursor to either the YES or NO selection 2 Next you can select Current to cancel the current print job If not print job is currently in process the CANCEL PRINT JOB next print job will be cancelled Selecting ALL CURRENT ALL cancels all queued print jobs if any 3 Once the correct setting is selected pressing the FEED key will accept the setting 4 After the print job s have been cleared from memory the printer will display a COMPLETED message for 3 seconds and then return to the initial ONLINE Normal Mode 5 If you wish to change any of the settings you CANCEL PRINT JOB must enter the User Settings mode again by COMPLETED taking the printer OFFLINE and pressing the LINE and FEED keys Page 3 12 SATO Se Print Engines Section 3 Configuration ADVANCED MODE An Advanced Mode is provided to make adjustments that requir
80. l Error Indicates that there is insufficient memory available CARD FORMAT Before a PCMCIA card can be used it must be formatted YES NO Note Formatting a card destroys all data currently stored on the card 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Format mode If No is selected the display will advance to the mode display MEMORY FORMAT Before the internal Expanded Memory can be used it must be YES NO formatted Note Formatting the Memory will destroy any stored data 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Memory Format mode If No is selected the display will advance to the mode display CARD MODE To exit the Card Mode power the printer off and then back on Page 3 20 SATO Se Print Engines SERVICE MODE The Service Mode allows the operator to set up the basic operation parameters of the printer V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING ADVANCED MODE SERVICE MODE GAP INPUT GAP INPUT SATO Se Print Engines X XXV X XXV The Service Mode is entered from the Advanced Mode display bv oressina the LINE kev once The Service Mode display indicates that the printer is in the Card Mode To advance to the first selection press the FEED key The Se Series printers determine the location of the leading edge of the la
81. l through the numbers corresponding to the hour using a 24 hour clock by pressing the LINE key The hour number will increase by one each time the LINE key is pressed until it reaches a value of 24 at which point it will wrap around to the 01 setting Minute After you have set the correct hour pressing the FEED key will advance the cursor to the two digit Minute position You can scroll through the numbers corresponding to the hour by pressing the LINE key The minute number will increase by one each time the line key is pressed until it reaches a value of 60 at which point it will wrap around to the 01 setting After you have set the minutes pressing the FEED key will accept the setting and advance to the Ignore CR LF selection This selection tells the printer to strip out all carriage return line feed pairs CRLF from the data stream including graphics and 2D bar codes It is used primrily to maintain compatibility with earlier models of SATO printers 1 Use the LINE key to step the underline cusor to either the YES or NO default selection 2 Once the correct setting is underlined pressing the FEED key will accept the setting and advance the display to the Character Pitch display This selection allows you to set the default character pitch to either fixed character spacing or proportional character default spacing 1 Use the LINE key to step the cursor to the desired setting
82. lack coloring or adhesive on the swab after cleaning Repeat if necessary until the swab is clean after it is passed over the head The head should be cleaned at least every time the ribbon is changed and more often in dusty environments Cleaning the Platen and Rollers 1 2 Turn the printer off Open the label access door Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer The Print Head Assembly is spring loaded and will automatically open as soon as the Head Latch is disengaged Apply SATO Thermal Print Head Cleaner to one of the cotton swabs The Platen is the rubber roller directly below the Print Head It should be cleaned of any ribbon or label residue The Label Feed Roller is located underneath the Label Section 4 cleaning and Maintenance Print Head Label Hold Down Label Pressure Rollers Label Feed Roller Hold Down It should be cleaned of any label residue or foreign material Clean the Label Pressure Rollers on the underside of the Label Hold Down There is one metal Ribbon Guide Roller used in guiding the ribbon through the printer It should be cleaned of any residue or foreign material Repeat if necessary The platen and rollers should be cleaned whenever foreign matter such as dust or adhesive is present SATO Se Print Engines Page 4 3 Section 4 cleaning and Maintenance CLEANING THE SENSORS AND PAPER END SWITCH There are t
83. lectance values Print Head Maximum Width Maximum Print Width Gap Sensor Adjustment gt Non Printable Area l Mark on Back Side of Liner Minimum Width 0 125 3 mm Minimum Length 0 5 12 mm M 8459Se M 8460 8465Se M 8485Se M 8490Se Max Label Width 5 27 134 mm 6 5 165 mm 5 27 134 mm 5 27 134 mm includes liner Max Print Width 4 4 112 mm 6 0 152 mm 5 0 128 mm 4 4 112 mm Gap Sensor 0 5 to 2 67 0 5 to 3 25 0 5 to 2 67 0 5 to 2 67 Adjustment Range 14mmto68mm 14mmto82mm 14mmto68mm 14mm to 68 mm Non Print Area 0 12 3 mm 0 12 or 0 25 0 12 3 mm 0 12 3 mm 3 mm or 6 5 mm SATO Se Print Engines Page 2 9 Section 2 Installation ADJUSTING SENSOR POSITION The label gap transmissive sensor can be positioned over a limited The movable sensor assembly is mounted on the Label Hold Down and is held in position by two screws To adjust the position of the sensor both screws must be loosened and the sensor moved to the desired position in the slot and then the screws retightened Adjustments to compensate for different liner opacity is done with the LCD panel Sensor Adjust Print Head Sensor Position Slot shown open Screws Page 2 10 SATO Se Print Engines OPERATION PANEL Section 2 Installation Power On Off Switch LCD Display Control Switches amp Indicators LCD
84. lecting the location of the printer especially to environmental considerations To obtain optimum results from the SATO S print module always trv to avoid operation locations influenced by Direct or bright sunlight as this will make the label sensor less responsive and may cause the label to be sensed incorrectly e Locations which have extremes of temperature as this can create electrical problems on the circuits within the printer The installed location of the printer should ideally be in areas free from dust humidity and sudden vibrations CONSUMABLES Always use SATO carbon ribbons or equivalent in the thermal transfer models The use of incorrect materials may cause malfunctions of the printer and void the warranty SATO Se Print Engines Page 2 1 Section 2 Installation DIMENSIONS Note The exact position of components may vary depending on model Width 10 4 inches 265 mm Depth 16 06 inches 417 mm Depth M 8460S Only 17 8 inches 452 mm Height 11 8 inches 300 mm M 8460S 17 9 452 mm 4 6 4 6 117 5 mm 117 5 in ee 235 mm Right Hand Model Shown Page 2 2 SATO Se Print Engines Section 2 Installation COMPONENT NAMES Label and Ribbon Loading Diagram jay eS Operation Panel DIP Switch Panel Ribbon Rewind Ribbon Motion Sensor Cover Open Switch g Head Open L q Switch Ta we T gt i A Ribbon Unwind gt
85. n no longer receive data This condition is called Buffer Near Full DTR High or an ee X On DTR Low Buffer Near Full X Off The receiving buffer will not be able to receive more data again until a Buffer Available condition occurs This takes place when the receiving buffer has emptied so that only 1 MB bytes of data are being held 2 0 MB bytes from being full At this time DTR will go high or an X On is sent to tell the host that it can again receive data ee E DTR High or X On DTR Low or X Off Buffer Available All printer error conditions i e label out ribbon out will cause the printer to go busy DTR low or X Off until the problem is corrected and the printer is placed on line The printer will also be busy if taken off line from the front panel IEEE1284 PARALLEL INTERFACE The parallel interface for the Se printers is a Plug In Interface Module that can be installed by the user It conforms to the IEEE1284 specification It will automatically detect the IEEE1284 signals and operate in the high speed mode If it does not detect the IEEE1284 signals it will operate in the standard Centronics mode which is significantly slower For this reason an interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the speed capabilities This interface also operates bi directionally and can report the status of the printer back to the
86. ng therefore such a bridge must be configured to allow print server addresses Likewise a router can be set up to pass only certain protocols so be sure that the desired protocol can be passed through to the print server In the case of routers also make sure that the protocol is routable LAT NetBEUI and DLC LLC are not routable 4 Make sure that you are not trying to perform an illegal operation such as attempting to print a label larger than the printer can handle 5 Check the individual protocol troubleshooting sections in provided with the Ethernet Interface Module for additional causes of intermittent printer problems Intermittent Problems If the print server and the printer start up OK but you intermittently have problems printing check the following SATO Se Print Engines Page 7 5 Section 7 Troubleshooting 1 Excessive NetWare polling can be a big cause of intermittent problems Make sure that you have only enabled the NetWare file servers that you need for printing do a SHOW NETWARE command from the print server console to see the enabled file servers If you have V3 21 or earlier firmware make sure that NetWare polling is disabled by using the console command SET NETWARE RANGE 0 If you are not using NetWare you can disable NetWare entirely with the command SET NETWARE DISABLED 2 Check the individual protocol troubleshooting sections provided with the Ethernet Plug In Interface Module for additional
87. o card was recognized Mem Full Error Indicates that there is insufficient memory available CARD gt MEMORYCOPY This selection allows you to copy the entire contents from the ALL Y N PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional internal Expanded Memory 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the Card to Memory Copy All mode COPY START 2 Confirm your selection by stepping the cursor to the Yes YES NO selection If you select No the display will return to the previous selection CARD gt MEMORY 3 Press the FEED key to accept the selection If Yes was COPYING selected the copy process will start CARD MEMORY 4 Once the copy process is completed press the FEED key COMPLETED to step the display CARD COPY FORMAT 5 If an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient memory available MEMORY gt CARDCOPY This selection allows you to copy the entire contents of the ALL lt OMB gt Y N optional Expanded Memory to the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer 1 Use the LINE key to step the cursor t
88. o desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the Card to Memory Copy All mode Page 3 18 SATO Se Print Engines Section 3 Configuration COPY START 2 Confirm your selection by stepping the cursor to the Yes YES NO selection If you select No the display will return to the previous selection MEMORY gt CARDCOPY _ 3 Press the FEED key to accept the selection If Yes was COPYING selected the copy process will start MEMORY gt CARDCOPY Once the copy process is completed press the FEED key aN COMPLETED to step the display CARD COPY FORMAT 5 If an error is encountered in the copy process one of the XXXXXXX ERROR following messages will be displayed on the second line R W Error Indicates a Read Write error occured No Card Error Indicates no card was recognized Mem Full Error Indicates that there is insufficient memory available CARD gt MEMORYCOPY _ This selection allows the user to copy printer firmware from PROGRAM Y N the PCMCIA Memory Card to the printer 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the mode display COPY START 2 Confirm your selection by stepping the cursor to the Yes YES NO selection If you select No the display will return to the previous selection CARD gt MEMORY 3 Press the FEED k
89. of the interface would depend upon the pin that is being used as the Ready Busy signal by the driving software Typically on a PC it would be either CTS pin5 or DSR pin6 on a DB 25 connector READY BUSY FLOW CONTROL Ready Busy is the hardware flow control method for the serial interface on the Se printers By raising lowering the voltage level on Pin 20 of the RS232C port the printer notifies the host when it is ready to receive data Pin 4 RTS and pin 20 Page 6 6 SATO Se Print Engines Section 6 Interface Specifications DTR are the important signals on the printer for this method of flow control The host must be capable of supporting this flow control method for it to function properly X On X Off FLOW CONTROL X On X Off flow control is used whenever hardware Ready Busy flow control is not available or desirable Instead of a voltage going high low at pin 20 control characters representing Printer Ready X On 11 hexadecimal or Printer Busy X Off 13 hexadecimal are transmitted by the printer on pin 2 Transmit Data to the host In order for this method of flow control to function correctly the host must be capable of supporting it X On X Off operates in a manner similar to the function of pin 20 DTR as previously explained When the printer is first powered on it sends an X Off when the Buffer Near Full level is reached and a X On when the data level of the buffer drops below the Bu
90. oint is the first print position nearest the inside frame With the left hand version the reference point is the first print position away from the frame The same command stream sent to both printers should print an identical label except the image may be shifted because of the relative positioning of the label under the print head SATO Se Print Engines Page 5 9 Section 5 Programming Reference COMMAND CODE PAGE REFERENCE It is beyond the scope of this basic Operator s manual to cover all the SBPL commands here in detail Refer to the E Series Programming Reference available from your authorized SATO dealer To give you a basic overview here is a summary of SBPL syntax and structure found in the Programmging Reference Each command begins on a separate page with its own heading A uniform layout is used to help you find key information about each command For each Command Code in this section there will be a sample data input stream to the printer and the expected print output By studying the examples you can learn how to use the particular command within a whole block of printer code Pay particular attention to the Special Notes with each command to learn other important information The subject commands are highlighted in bold letters in the Reference Sheets There are two parts to most but not all commands The first is the command character which immediately follows the lt ESC gt code It is always an upp
91. orm Name SATO Se Print Engines Page 6 15 Section 6 Interface Specifications Font Configuration SOH FG Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII FG causes the printer to return a 102 byte Font Graphics Status Word bounded by an STX ETX pair that reports information on the stored font or graphic Note The printer must be in the Font Graphic Download See Section 3 Configuration mode before a response will be received BYTE VALUE DESCRIPTION NUMBER 1 2 ASCII Font ID Number 3 4 OOF Font 01 Graphic 5 36 ASCII Font Name 37 48 ASCII Font Style 49 52 ASCII Font Point Size 53 54 Hex Character Width in dots 54 60 Hex Character Height in dots 57 60 Hex Font Size 58 64 Hex Font Registration Number 65 68 Hex Font Data Top Address 69 72 Hex Total Size 73 74 Hex Vertical Horizontal Writing Flag 75 Hex Character Pitch Fixed Variable 76 Hex Family Attribute 77 Hex Character Set 78 Hex Italic Attribute 79 80 Hex Weight Attribute 81 82 Hex Spread 83 84 Hex Assent in dots 85 86 Hex Registration Start Code 86 87 Hex Registration End Code 88 95 Hex Reserved 96 98 Hex Code 99 100 Hex Horizontal Valid Size 101 102 Hex Left Gap Size Page 6 16 SATO Se Print Engines Section 6 Interface Specifications Interface Status SOH IG Upon Receipt of an SOH hexadecimal 01 followed immed
92. overed by warranty THE RECEIVE BUFFER Page 6 2 The Se printers have the ability to receive a data stream from the host in one of two ways The receive buffer may be configured to accept one print job at a time or multiple print jobs The single job print buffer is generally used by software programs that wish to maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance The multiple job buffer on the other hand prints all jobs in the order they are received by the printer and the order of printing cannot be changed Single Job Buffer The printer receives and prints one job at a time Each job must not exceed 2 95 MB Multi Job Buffer The printer is able to continuously receive print jobs compiling and printing other jobs at the same time It acts much like a print buffer to maximize the performance of the host and the printer When using the RS232C Serial interface the Multi Job Buffer uses either the Ready Busy with DTR pin 20 or X On X Off flow control protocols See these sections for more details With an empty receiving buffer the status of DTR is high or an X On status if using X On X Off meaning the printer is ready to receive data When the receive buffer is holding 2 0 MB of data 1 MB from being full DTR SATO Se Print Engines Section 6 Interface Specifications will go low or an X Off is sent indicating the printer ca
93. print job loaded a quantity of labels to be printed on the display If Mode 2 is selected pin 9 will be true if the printer is Online 1 Use the LINE key to step the cursor to the desired setting 2 Once the desired setting is selected press the FEED key to accept the setting and step to the next display Page 3 23 Section 3 Configuration WEB ACCELERATION This selection allows the printer to use either a Normal or Fast FAST NORMAL web acceleration Large heavy label rolls should use the Normal selection while smaller lighter rolls can use the Fast selection 1 Use the LINE key to step the cursor to the desired setting 2 Once the desired setting is selected press the FEED key to accept the setting and step to the next display EURO CODE This selection allows the user to specify the dexadecimal code D5 for the character which is replaced with the Euro Character The default is D5y 1 The cursor should be positioned over the first digit selection Use the LINE key to step to the desired setting 2 Press the FEED key to advance the cursor to the second digit of the desired hexacecimal code 3 Press the LINE key to step to the desired setting 4 When the setting is correct press the FEED key to accept the setting and step to the next display SELECT LANGUAGE This selection allows the user to select the character set used ENGLISH by the printer The selections are English French German Spanish Italian and Portu
94. r After the data has been received the printer will beep and print a status label If it does not beep and print a status label the printer did not accept the data If the printer did not beep and print a status label turn the printer off and check your data stream for errors and start the download process over If the custom codes are correct press the FEED key to accept them and terminate the download process If they are incorrect turn the printer off without pressing the FEED key and begin the process again Page 3 29 Section 3 Configuration HEX DUMP MODE In addition to the Test Print Labels the printer can print the contents of the receive buffer in a hexadecimal format to allow the data stream to be examined for errors diagnosis and troubleshooting V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING ONLINE The Hex Dump Mode is entered by placing DSW2 4 in the on QTY 000000 position and powering the printer on 1 The printer is now ready to receive data 2 Send the data stream to the printer 3 The received data will be printed in a hexadecimal format 90000000 1B411B483031301B 56303130301B4C30 FASHA 10 VE 100 LO 00000010 3230331B57423153 41544F20414D4552 203 WBISATO AMER 00000020 494341 1848303130 1B563235301B5742 ICALHO105 V2505B 00000030 3140203834303052 560D8A1B48303130 IN 8400RV H010 90000040 1B563430301B4C30 3230331B57423122 5V400 L02035WBT 00000050 4845582044554050
95. r and close the Label Hold Down Record the voltage shown on the top line of the LCD panel This line should have the message GAP on the top line DIP switch DSW2 2 OFF Make sure the label is all the way under the sensor 2 Strip the label from the backing and insert the backing strip under the sensor and close the Label Lid Record the voltage shown on the top line of the LCD panel The voltage ranges measured should be within the following ranges Backing with label 2 0V to 3 5V Backing without label Less than 1 0V If the measured values are outside this range you may have trouble in finding a value that will work properly under all conditions If this is the case a higher quality label may be needed to get adequate performance Page 3 21 Section 3 Configuration 3 Calculate the starting point voltage using the formula 4 Use the LINE key to step the counter to the desired setting The display will increment one step for each time the LINE key is pressed If the LINE key is held pressed for more than two seconds it will automatically go into the fast scroll mode The reading will advance to a setting of 4 9 the maximum voltage after which it will automatically wrap and start at 0 0 again If a value of 0 0 is set the printer will automatically set the level each time the printer is powered on with labels loaded and the head is closed 5 Once the setting iscorrect pressing the FEED key will accep
96. r job to the printer it only beeps and displays an error message on the LCD display you may have a configuration problem There may be some inconsistencies with the Baud Rate Parity Data Bits or Stop Bits in relation to your host computer If you are confused as to what the printers current RS232 settings are print a Configuration Test label see Section 3 It will list all of the current printer configuration settings 6 If you still are unable to get printer output try the Hex Dump as described in Step 5 under the Parallel Interface troubleshooting In this case the printer monitors the RS232C interface for incoming data 7 From the Hex Dump if you are seeing extra ODH OAH CR and LF characters and are using BASIC refer to the beginning of the Command Code section It provides hints for writing a SATO program in BASIC SATO Se Print Engines Page 7 3 Section 7 Troubleshooting USING THE UNIVERSAL SERIAL BUS USB INTERFACE If nothing prints when doing a test print you will need to verify that the device drivers have been successfully installed by doing the following 1 Click on Start then Settings and then Control Panel 2 Within the new Window you should have an applet listed as System Double click on this applet 3 Click on the Device Manager tab 4 Make sure that the View Device by type is checked Scroll down until you get to SATO USB device 5 Verify that it does not have any errors next to
97. rinter then position the Label Edge Guide until it lightly contacts the outside edge of the label liner Close and latch the Label Hold Down and Print Head Release the Nip Roller Hold Down by rotating the Nip Roller Latch tab clockwise The Nip Roller Hold Down will swing down Route the liner over the peel bar and back between the Nip Roller Hold Down and the Nip Roller Pull the liner tight Close the Nip Roller Hold Down by pushing upward until it latches in place Make sure the Nip Roller Latch is securely engaged Note Always check that the backing paper is taut between Platen Roller and Nip Roller SATO Se Print Engines Section 2 Installation za aM Label Edge Label Hold Down Guide Label Hold Down Closed i QO Nip Roller Nip Roller Label Peel Latch Hold Down Liner Bar Page 2 7 Section 2 Installation 12 Turn the printer on and press the Feed button It should feed labels until the first label is peeled and ready for application Page 2 8 SATO Se Print Engines Section 2 Installation ADJUSTING THE LABEL SENSOR The Se printers can position labels using either a label gap transmissive or an Eye Mark reflective sensor The sensor used is selected by DSW2 2 The gap sensor position can be adjusted over a limited range In addition the signals from the sensors can be adjusted using the LCD panel to compensate for different liner opacities and or Eye Mark ref
98. rror Open close Head Lever Label Blinks Ribbon Blinks None Ribbon Near End Replace ribbon with full roll Line Blinks None Buffer Near Full Slow down transmission rate SATO Se Print Engines Page 7 7 APPENDIX A OPTIONAL ACCESSORIES This section contains instructions for using the following features e PCMCIA Memory Cards Memory Option Top Mounted Reflective Sensor left side configurations only PCMCIA MEMORY CARDS Description The Memory Card Option provides the connectors and interface board for one PCMCIA memory cards slots The printer memory can be expanded up to 16MB Type SRAM or Flash ROM Applicable Specifications PCMCIA Version 2 1 JEIDA Version 4 1 Size Up to 4 MB SRAM or 16MB Flash ROM Connector Pins 68 Battery Two years for SRAM type approximately Write Protect Yes Low Battery Detect Yes SRAM only Installation Instructions for installing the Memory Card Option are included with the installation kit Error Handling Memory Card error conditions are indicated to the operator using a combination of the ERROR LED on the front panel and the audible indicator SATO Se Print Engines Page A 1 Appendix A Optional Accessories ERROR DESCRIPTION INDICATION REMEDY LowBattery Lowbatterycondition is ERRORLED Blinking Replace Memory Card battery Note detected when printer is turned ON AudibleBeep 1 long that all data will belost when the Display CardLow bat
99. rt to ignore the CTS and DSR control signals Sends an lt STX gt ASCII Code a decimal 2 to the printer instructing it to prepare to receive a message Sends an lt ESC gt A command code to Print Port 1 opened by statement 20 above Page 5 3 Section 5 Programming Reference 60 PRINT 1 E H400 E V100 E WL1SATO Sends the data SATO to be to be placed 400 dots horizontally and 100 dots vertically on the label and printed in the WL autosmoothed font 70 PRINT 1 E Q1 Instructs the printer to print a quantity of one label 80 PRINT 1 E 2 Tells the printer that the last command has been sent The printer can now create and print the job 90 PRINT 1 CHR 3 Sends an lt ETX gt ASCII Code decimal 3 to the printer telling it that this is the end of the message THE PRINT AREA The maximum print area depends upon the printer model The default for all printers is 7 inches long If the pitch area is expanded with the lt ESC gt EX0 Expanded Print Length command the maximum length can be extended to 49 2 inches for the all printers except the M 8490Se which is 32 8 inches The length is limited by the available digits 9999 in the Vertical position commands Many of your label applications will not require labels this large therefore it is important to understand how to work with labels that do not use the entire print area The goal is to help you avoid printing where no lab
100. s loaded should match the size specified to correctly position the label 2 Base Reference Point Command Send the lt ESC gt A3 Base Reference Point command as part of your data to the printer to set a new base reference point for your label Page 5 4 SATO Se Print Engines Section 5 Programming Reference Normal Reference Point H1 V1 M 8485S Print Area Calculate the distance in dots that corresponds to the amount you wish to shift the label print area If you wanted to move the print area over to the left as viewed from the front or label exit end of the printer 3 0 inches Shift Distance 3 0 x 25 4 mm in x 8 domm 610 dots New Base Reference Point 610 dots Issue the Base Reference Point command after the Start command in your data stream lt ESC gt A3H0610V0001 This resets the reference point for all the following data Note After the reference point is moved you can no longer print on the 610 dot margin unless the reference point is reset 3 Adjust the lt ESC gt H Horizontal Position Use the normal base reference point from the print area and use the horizontal position for each field to properly locate it on the label Calculate the distance in dots from the normal base reference point to the closest edae of the label Shift Distance 3 0 x 25 4 mm in x 8 domm 610 dots Each lt ESC gt H command would have the value 610 added to it to correctly position each f
101. s recommended CONFIGURATION that you print a test label after you have changed any of the settings in the Advanced Mode The test label allows you to verify that you indeed did make the desired changes To enter the Test Print Mode power the printer on while pressing the FEED key The printer will beep Release the FEED key and the printer will display the following message on the LCD panel 1 Use the LINE key to step the cursor to type of test label you wish to print The choices are CONFIGURATION BARCODE HEADCHECK MEMORY FACTORY TEST PRINT SIZE Once you have selected the type of test label to be printed 10 CM use the FEED key to accept the selection and the display SaaS advances to the Test Print Size display This display allows Note This screen will not be displayed for the you to select the label width Memory Test Label Use the LINE key to select the lable width Each time the LINE key is pressed the label size advances 1 cm until it reaches a maximum width of 10 cm at which point it will wrap to the smallest size of 4 cm PRESS FEED KEY TO 2 Pressing the LINE key accepts the selection STOP PRINTING 3 Press the FEED key to start printing test labels continuously 4 Press the FEED key to stop the printer 5 To exit the Test Print Mode power the printer off and then back on SATO Se Print Engines Page 3 27 Page 3 28 Section 3 Configuration DEFAULT SETTING MODE Occassionally it is de
102. sirable to reset all printer configuration settings to their original default conditions This allows the operator to start reconfiguration of the printer starting from a know set of conditions V 05 A4 01 02 Displays the firmware during the initialization INITIALIZING DEFAULT SETTING You enter the Default Setting Mode by pressing the LINE and YES NO FEED keys while simultaneously powering the printer on The printer will emit one long beep after which the FEED and LINE keys should be released 1 Use LINE key to select either the YES or NO 2 Once the desired setting is selected pressing the FEED key will accept the selection and the printer will reset to the original default conditions DEFAULT SETTING 3 When the printer has completed the reset process it will COMPLETED beep 3 times and the Default Setting Completed display will appear At this time the printer is in the default configuration 4 To exit the Default Setting Mode power the printer off and then back on CLEAR NON STANDARD PROTOCOL The standard protocol codes used by the printer can be modified to accomodate the requirements of different host systems However if the printer is to be used with a system that does not use the custom protocol codes they can be cleared and the default protocol codes reactivated The default values are STX 7BH ETX 7Du ESC 5En ENQ 40H NULL 7Ep CAN 21H and OFFLINE 5DH V 05 00 03 00 Displays the firmware during the
103. t state is to tie pin 20 DTR to pin 6 DSR and pin 4 RTS to pin 5 CTS at the printer end of the cable Enquire ENQ Upon receipt of an ENQ command the printer responds with 25 bytes of status information bounded by an STX ETX pair The Bi Com protocol works only in the Multi Job Buffer mode The status information is defined as follows lt STX gt 2 Byte ID 1 Status Byte 6 Byte Label Remaining 16 Byte Job Name lt ETX gt ID This is a two byte number identifying the current print job ID The print job ID is defined using the lt ESC gt ID Job ID command transmitted with the print job see Job ID Store in the command listing for more information on how to use this command The range is from 00 to 99 Status A single byte defining the current status of the printer see the Status Byte Definition table Label Remaining Six bytes defining the number of labels remaining in the current print job The range is from 000000 to 999999 labels Job Name 16 bytes of ASCII characters identifying the name assigned to the job by the lt ESC gt WK Job Name command If the Job Name is less than 16 characters the field will be padded with leading zeroes If an ENQ is received after the print job specified in the ID bytes has been completed or there is no data in the buffer the printer will respond with two space characters Page 6 8 SATO Se Print Engines Section 6 Interface Specifications 20 hexade
104. t system SECTION 7 TROUBLESHOOTING e This section contains troubleshooting procedures to follow in the event you have printer problems APPENDICES e APPENDIX A Optional Accessories TABLE OF CONTENTS SECTION 1 PRINTER OVERVIEW Introduction s maiia a Se A OE A a ee a ee 1 1 General Printer Specifications 000 1 2 SECTION 2 INSTALLATION PTE OCUICT OFM sg es an a deere ees a et wise St Sena SS ee Ae a 2 1 DIMENSIONS ie fw sui lers a Wk Grids tee oot PORT Se oe WN Ye whee cs 2 2 Component Names a 42 5 axe go ace eee Qe ace Sole Behe 2 3 Rear Paneliae ts oh tee rei oer ek eer oad Ske Seek eee ta 2 4 Switches and Sensors Aosta ee A A ee ee wk Aa eo apt e 2 5 Media Loading 2 acd eat e Qe Say hu ee ae ged aed 2 6 Adjusting the Label Sensor 000002 nee 2 9 Operator Panel ere ot ao he ce eal Beat oe te ee ee 2 11 DIP Switch Panel 2 2 a ee 2 12 SECTION 3 CONFIGURATION Printer DIP Switch Configuration 0 4 3 1 Default Settings aca Se Bebe de ae ee Bee lest oS 3 6 Potentiometer Adjustments 0 005002 eae 3 7 LCD Panel Printer Configuration 22 3 9 Normal Mode 0 0 000000 a ee a 3 10 Advanced Mode ser ge Se ee ce ek Behe Be ee Ea 3 13 Gard M d cen sence ne toe det see ee A doc me 3 17 Service Modes ci eso Se ed a Ee eae De aa 3 21 Counter Mode 000 eee ee ee 3 26 RAID Modat anion ae it Re
105. t the setting and advance the next display EYE X XXV EYE When setting the eye threshold the voltage must be INPUT X XV measured with nothing but the label under the sensor and then again withthe printed eye mark under the sensor The formula for this is High Voltage Level Low Voltage Level x 0 5 Start Value 1 Insert a label into the sensor and close the Label Hold Down Make sure the printed eye mark is not under the sensor Record the voltage shown on the top line of the LCD panel This line should have the message EYE on the top line DIP switch DSW2 2 ON 2 Now pull the label forward until the eye mark is positioned under the sensor the voltage reading should be at its highest point Record the voltage shown on the top line of the LCD panel The voltage ranges measured should be within the following ranges Eye Mark 2 5V to 3 5V Label Only Less than 1 0V If the measured values are outside this range you may have trouble in finding a value that will work properly under all conditions If this is the case a higher quality label may be needed to get adequate performance 3 Calculate the starting point voltage using the formula 4 Use the LINE key to step the counter to the desired setting The display will increment one step for each time the LINE key is pressed If the LINE key is held pressed for more than two seconds it will automatically go into the fast scroll mode T
106. tery is removed Battery Depress LINE key to print Card Status Card R W Error 1 No card is inserted 2 Card is write protected 3 Invalid store recall number 4 Card has not been initialized ERRORLED On AudibleBeep 1 long Display Card R W Error Printer must be turn OFF to be reset 1 Insert card into selected slot 2 Remove write protect tab 3 Correct the program 4 Initialize card with BJF command Warning 1 Duplicate number 2 Data not in print area 3 Data overflows card memory Audible Beep Display 1 short None Printer will ignore invalid commands 1 Correct the program 2 Use a card with more capacity EXPANDED FLASH ROM MEMORY OPTION Adds an additional 4 MB of Flash ROM to the printer extending the onboard Flash ROM to 6MB total The Expanded Flash ROM Memory Option requires the installation of an upgraded Memory Module in the printer which replaces the standard Memory Module Installation Instructions for installing the Memory Card Option are included with the installation kit TOP MOUNTED REFLECTIVE SENSOR PLUG IN INTERFACE MODULES If there is a requirement for printing a registration mark on the top of a label instead of on the bottom side a Top Mounted Reflective Sensor Assembly can be installed M 8485Se M 8459Se and M 8490Se This option is not available on the M 8460 8465Se and the Left Hand versions of the The
107. tion 3 Configuration External Signal Type Selection DSW3 6 DSW3 7 Both the polarity and signal type level or pulse of the external print synchronizing signal can be selected See page 6 19 for a definition of signal types DSW3 6 DSW3 7 SETTING Off Off Type 4 Off On Type 3 On Off Type 2 On On Type 1 ON OFF DSW3 2 3 4 5 6 7 8 Repeat Print via External Signal DSW3 8 Allows the applicator to reprint the current label in the print buffer See Section 6 Interface Specifications for a description of the signal requirements DSW3 8 SETTING Off Disabled On Enabled SATO Se Print Engines ON OFF 1 DSW3 23 45 6 7 8 Page 3 5 Section 3 Configuration DEFAULT SETTINGS SWITCH SELECTIONS All switches are placed in the Off default position for shipping This will result in the following operating configuration Communications 8 data bits no parity 1 Stop bit 9600 Baud Protocol Ready Busy Sensor Gap Sensor Receive Buffer Multi Job Mode Batch continuous Label Sensor Sensor Used Backfeed Enabled External Signals Enabled SOFTWARE DEFAULT SETTINGS The printer stores the software settings upon receipt and uses them until they are again changed by receipt of a command containing a new setting These settings are stored in non volatile memory and are not affected by powering the printer off T
108. to 40 Not Supported 30 00 Buzzer Enabled 01 Buzzer Disabled SATO Se Print Engines Section 6 Interface Specifications Counter Status SOH ME Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII ME causes the printer to return a 28 byte Head Counter Status Word bounded by an STX ETX pair that reports the current status of the printer life counters BYTE VALUE DESCRIPTION NUMBER 1 8 Hex Current Life Counter in dots 9 12 Hex 1st Current Head Counter in dots 13 16 Hex 2nd Previous Head Counter in dots 17 20 Hex 3rd Head Counter in dots 21 24 Hex Not Supported 25 28 Hex Not Supported Sensor Status SOH SG Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII SG causes the printer to return a 4 byte Sensor Status Word bounded by an STX ETX pair that reports the values of the printer counters BYTE VALUE DESCRIPTION NUMBER 1 Hex Reflective Sensor Level 2 Hex Transmissive Sensor Level 3 OO Out of Paper 01t Paper Present 4 00 Head Open 01 Head Closed SATO Se Print Engines Page 6 13 Head Status SOH HC Section 6 Interface Specifications Upon Receipt of an SOH hexadecimal 01 followed immediately by an ASCII HC causes the printer to return a 1 byte Head Fault Status Word bounded by an STX ETX pair that reports the current operating status of the print head Before the printer w
109. trolling the speed at which the label is printed This adjustment is made only on an individual label basis using the Print Speed command code For more details on this command see Section 5 Programming Reference Changing the print speed allows the user to control the amount of time allowed for print element cooling before the media is stepped to the next print position It is especially critical when printing ladder bar codes bar codes printed with the bars parallel to the print line When printing a ladder bar code it is important to allow the head to cool sufficiently before stepping to the next position If it does not have sufficient time to cool the bar will be smeared on the trailing edge CLEANING THE PRINT HEAD PLATEN AND ROLLERS Page 4 2 Supplies needed SATO SA070 Cleaning Kit not supplied check with your dealer Cleaning the Print Head 1 Turn the printer off 2 Open the Label Access door 3 Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer The Print Head Assembly is spring loaded and will automatically open as soon as the Head Latch is disengaged 4 Apply SATO Thermal Print Head Cleaner to a cotton swab SATO Se Print Engines The Print Head faces downward along the front edge of the assembly Pass the end of the dampened swab along the entire width of the Print Head you may need to move the ribbon out of the way to do this Check for any b
110. vanced Mode display bv pressina the LINE kev once CARD MODE The Card Mode display indicates that the printer is in the Card Mode To advance to the first selection press the FEED key MEM SELECT CC1 This selection determines which type of optional expanded CARD MEMORY memory will be addressed as CC1 in the command streams The CARD selection specifies the optional PCMCIA card as CC1 and the optional Expanded Flash ROM as CC2 The Memory selection specifies the optional Expanded Flash ROM as CC1 and the optional PCMCIA card as CC2 1 Step the cursor to the desired selection using the LINE key 2 Once the cursor is positioned over the desired selection press the FEED key to accept the selection and advance the display CARD gt MEMORYCOPY _ This selection allows you to copy TrueType fonts from the TRUETYPEFONT Y N PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional Flash ROM 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will enter the Card Copy mode If No is selected the display will advance to the Card to Memory SATO Font Copy mode COPY START 2 Confirm your selection by stepping the cursor to the Yes YES NO selection If you select No the display will return to the previous selection TRUETYPEFONTCOPY 3 Press the FEED key to accept the selection If Yes was COPYING selected the copy process will start TRUETYPE FONTCOPY 4 On
111. will print the last printed label stored in memory when the FEED key is pressed in the Normal Online mode 1 Use the LINE key to step the cursor to desired setting If Yes is selected the printer will reprint the last label when the FEED key is pressed when the printer is Online If the printer is Offline pressing the FEED key will feed a blank label If No is selected the display will advance to the next display If the previous Reprint W Feed option is set to Yes and DSW3 8 is ON then this menu appears Set Yes default to have the current calendar date time to appear on the printed labels Select No if you do not want calendar date time information in the reprint This display will only appear Backfeed is enabled DSW3 4 OFF The maximum backfeed distance is 255 mm 1 Use the LINE key to select either the Default or the Manual selection If Default is selected the display steps to the next display 2 If Manual setting is selected use the LINE key to advance the distance to the desired setting Each time the LINE key is pressed the Distance will advance 1 mm The maximum distance is 255 mm 3 Once the desired distance is set press the FEED key to accept the setting and step to the next display This selection allows the user to select the conditions that cause the signal on Pin 9 of the EXT connector to be true If Mode1 is selected pin 9 will be true when the printer is ready to print i e it is Online and has a
112. wing You have not typed a 0 zero for an O letter or vice versa You have not missed any lt ESC gt characters where they re needed Make sure all printer command codes are capital letters 7 If you ve checked all of the above and the printer still isnt printing you may want to try a Buffer Hex Dump to determine what if anything the printer is receiving from your computer See Printing Hex Dump Labels in Section 3 Configuration The Parallel port is now listening for incoming data Send your print job The printer will now print only once a Hexadecimal Hex Dump of everything it received from the host computer Each 2 digit hexadecimal character represents a character the printer received It may be tedious but now you can analyze and troubleshoot the data stream While checking the Hex Dump printout if you notice ODH OAH Carriage Return and Line Feed characters throughout The command string should be continuous and no CR or LF characters are allowed between the Start Command lt ESC gt A and the Stop Command lt ESC gt Z If you are using BASIC it may be adding these characters automatically as the line wraps Adding a width statement to your program can help to suppress these extra ODH OAH characters by expanding the line length up to 255 SATO Se Print Engines Section 7 Troubleshooting characters See the beginning of Section 5 Programming Reference for details on writing a
113. wo sensors that are used to control the positioning of the label One is a transmissive see thru sensor that detects the edge of the label by looking through the backing paper which is translucent and detecting the presence of the opaque label The other is a reflective sensor that detects the light reflected from the bottom of the label liner When a printed black Eye Mark passes through the beam the light is no longer reflected back to the sensor detector indicating to the printer that it should use this position as the start of a new label When dust dirt adhesive or other foreign matter interferes with the light path of either of these sensors the results is erratic label positioning These sensors should be cleaned regularly at least every two rolls of labels The Paper End Switch is located in front of the sensor window and should be periodically checked for residue on the actuator roller Supplies Needed SATO SA070 Cleaning Kit 1 Turn the printer off 2 Open the label access door p Ribbon Guide Roller Upper Sensor 3 Open the Label Hold Down by disengaging the latch The Label Hold Down is spring loaded and will stay in the up position The Upper Sensor will be visible on the underside of the Label Hold Down when it is raised It is adjustable over a range of 0 5 14 mm to 2 67 68mm from the inside edge of the label The Sensor Window is positioned directly below the Upper Sensor 4 Apply SATO Thermal Print Head
114. wound face in the ink or dull side faces toward the inside of the roll 3 Place an empty ribbon core on the Ribbon Wind Spindle and push it onto the spindle as far as it will go 4 Unwind the clear ribbon leader until about 12 inches of leader ribbon are off the roll 5 Route the ribbon as shown in the Ribbon Routing Diagram on the inside of the cover 6 Tape the end of the ribbon leader to the empty core so that it will go underneath the core and over the top see diagram on inside of cover 7 Manually wind approximately three turns of ribbon on the core 8 Inspect the ribbon to make sure it is not folded over or excessively wrinkled as it passes over the print head 9 If labels are already loaded close and latch the print head Page 2 6 SATO Se Print Engines Loading the Label Stock f 10 11 Open the print head by rotating the Head Latch until the head releases It is spring loaded in the open position Unlatch the Label Hold Down by lifting up on the latch It is spring loaded in the open position Pull the Label Edge Guide all the way out Remove approximately 18 inches of labels from the backing liner Route the label liner under the Label Hold Down and under the print head and out the front of the printer Pull the liner through the printer until the first label is positioned under the Label Hold Down Push the labels in until they contact the inside edge of the p

OEM Print Engines Operator`s Manual

Contents

Download Pdf Manuals

Related Search

Related Contents