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Sun StorEdge L280 Service Manual

1. CONFIG 2 In the CONFIG menu press Next or Prev until the name of the operation is displayed then press Enter If the selection has multiple settings the current setting flashes Q Press the Next or Prev button until the desired setting is displayed 4 Press the Next or Prev button to change the setting Press Enter to select the setting OPTION SAVED is displayed 5 Press Cancel to move back up through the menus TABLE 4 2 describes the available configuration options TABLE 4 2 Configuration Options Config Name Description Default a ON Toggles between ON and OFF If set to ON the ON FF Autoloader attempts to recover from errors If set to OFF the Autoloader stops moving if an error occurs Recovery should remain ON under normal conditions RESTORE Sets all configuration options to their default DEFAULTS settings CLEAR Sets all odometers to zero ODOMETERS NEW PASSWORD Enables the password to be changed SCSI LOG ON OFF Toggles between ON and OFF Tracks internal OFF SCSI states and saves the information to a log SECURE ON OFF Toggles between ON and OFF When set to ON OFF the door will not open When set to OFF the door will open Chapter 4 Administration Diagnostics and Troubleshooting 4 7 TABLE 4 2 Configuration Options Continued Config Name Description Default POWER SECURE ON OFF REP RECOVERED ON OFF AUTOLOAD ON OFF COMPRESSION ON OFF CIR
2. Error Code Hex 62 is displayed Remove tapes from internal storage slots Power cycle the unit Changed drive SCSI ID but the new ID is not recognized Cannot remember the administration menu password Use the VIEW ID option to verify that the new ID was saved after selecting UPDATE IDs Power the changer and reboot the host Enter the default password 000 000 000 Attempted to open the front access door but a RESERVED message is displayed Started a test and need to stop The host may have reserved an element slot or drive and must unreserve it Refer to the host system documentation to unreserve a tape A security configuration was set to prevent tape removal See SECURE ON OFF in the list of configuration options found in Section 4 6 Configuring the Autoloader on page 4 7 Press Cancel The current test loop continues until finished then the test stops OVERFULL is displayed DO INVENTORY TEST is displayed e Power the unit off Remove the magazine Remove a tape from the rear slot Close the door and power on Power cycle the Autoloader or run the INVENTORY CHECK test under the TEST menu StorEdge L280 Service Manual February 1998 TABLE 4 8 Problem Troubleshooting Table Continued What to Do Cannot write to the tape Check the host file system access permissions Veri
3. DOOR LOCK DOOR UNLOCK SENSOR TESTS See TABLE 4 4 on page 4 10 ENTER SET IDs RECOVERY ON OFF EMPTY DRIVE SEL UPDATE LOADER FW SEL CLEAN CART auto ine SEL UF Ann RESTORE DEFAULTS REWIND MEDIA ey DOMETER SLOT NUMBER UPDATE ips CLEAR ODO 5 LOAD UNLOAD MECH FW NOW NEW PASSWORD DRIVE IO 5 VIEW IDs SCSI LOG ON OFF SLOT IO ODOMETERS AUTO ID DRIVE ID SECURE ON OFF CLOSE DRV HANDLE HARD ERRORS POWER SECURE ON OFF OPEN DRV HANDLE SOFT ERRORS CHAPTER 4 Administration Diagnostics and Troubleshooting 4 1 Chapter Overview This chapter describes how to Change an administration menu password View and set SCSI IDs Clean the tape drive Configure the Autoloader Retrieve Autoloader information Run internal tests Interpret drive cleaning errors Interpret error codes Troubleshoot 4 1 4 2 Entering the Administration Menu Password A numeric password is required to access functions within the ADMIN menu A default password of 000 000 000 is set at the factory which can be used when the Autoloader is powered on for the first time Change the password if the Autoloader is in an insecure location Tip If the user cannot remember the password try using the default password Starting at the top level menu press the Next button until ADMIN is in the display window Press Enter The password displays the first set of digits flashes Pres
4. DRIVE ID is the current SCSI ID of the drive UPDATE IDS NOW is used to save ID settings Press Next until the setting to change is displayed and then press Enter The current SCSI address flashes 4 4 StorEdge L280 Service Manual February 1998 4 4 2 3 Press the Next or Prev button until the desired address is displayed and then press Enter Press the Next button until UPDATE IDs NOW is displayed and press Enter One of the following messages is displayed m If the new settings do not conflict with other SCSI IDs on the bus IDs SAVED then SCSI IDs is displayed m If the drive and controller has the same ID CONFLICT ABORTED displays followed by SET IDs a Ifa drive serial communications error is detected while trying to set the SCSI IDs DRV CONNECT ERR displays followed by IDs NOT CHANGED Any changes entered are lost returning you to the SCSI IDs menu Press Cancel three times to move back up the menus Caution Consult the system administrator before power cycling After changing the settings you can save the new settings to flash ROM by power cycling the Autoloader which enables the settings to be recovered if the Autoloader is powered off for more than ten days If this step is not completed and the Autoloader is turned off for more than 10 days the new settings may be lost Note After changing an address reboot the host for it to recognize th
5. Press Enter to display additional error information Chapter 4 Administration Diagnostics and Troubleshooting 4 9 4 8 4 10 Running an Internal Test 1 To run an internal test press the Next key to enter the following ADMIN PSWD TEST 2 When TEST is displayed press Enter 3 Press the Next button until the desired test is displayed and press Enter 4 NUM LOOPS 1 is displayed where the 1 is flashing Press Next until the number of the desired test loop is displayed then press Enter Note Press Cancel at any time to abort a test The last test cycle will complete before cancelling TEST CANCEL WAIT is displayed while the last test cycle completes Descriptions of the internal tests available from the control panel are in TABLE 4 4 TABLE 4 4 Tests Available From the Control Panel Test Name Description EMPTY DRIVE Do not run this test if the Autoloader contains a tape cartridge with data Moves a cartridge out of the drive mechanism and returns it to its home storage slot if the locations are known otherwise a cartridge is placed into the first available storage slot REWIND MEDIA Do not run this test if the Autoloader contains a tape cartridge with data Rewinds the tape in the drive and opens the solenoid in the drive handle Go to OPEN DRV HANDLE to open the drive and remove the tape LOAD UNLOAD Selects a random full slot and moves the tape to the drive
6. Retrieving Autoloader Information To retrieve autoloader information enter the following ADMIN PSWD INFO When using INFO records of the autoloader operation is displayed The records are called information logs and are described in TABLE 4 3 When INFO displays press Enter Press the Next button until the desired log displays and then press Enter Press Cancel to return to the ready state TABLE 4 3 describes the available information logs TABLE 4 3 Information Logs Log Name LOADER FW DRIVE FW MECH FW LIB ODOMETERS HARD ERRORS see Section 4 10 Understanding Error Messages on page 4 13 SOFT ERRORS see Section 4 10 Understanding Error Messages on page 4 13 Description Displays the Autoloader s firmware revision number Displays the drive s firmware revision number Displays the loader mechanism s firmware revision number Press Enter to select the odometer logs for hours moves and drive loads Displays a log of commands that did not complete Returns either NO HARD ENTRIES or ENTRY Press Enter to view the log for the currently displayed error Press the Next button to view the next error Displays a log of commands successfully completed After an error returns either NO SOFT ENTRIES or ENTRY Press Enter to view the log for the currently displayed error Press the Next button to select the next error
7. 2132 2 1 3 3 2 1 3 4 2 1 3 5 A Autoloader Components Door The door opens to allow access to the magazine This door is locked by a solenoid during normal operation and unlocked either from a front panel menu selection or by pressing the Cancel button from three to five seconds The door can also be opened when the unit is powered down The handle is removable by two screws Shelf The shelf supports the Autoloader when it is rackmounted and comes with the rackmount kit The shelf provides incremental rack configuration flexibility Bezel The bezel holds up the front of the shelf when the Autoloader is rackmounted The bezel comes with the rackmount kit Cosmetic Covering Desktop Only The cosmetic covering protects the Autoloader during operation and shipment and may be removed for rackmounting Standby Power Switch The standby power switch is recessed behind a hole in the bottom left hand corner of the door This switch can be accessed through the hole with a pen or pencil or when the door is open When open a sheetmetal guard by the switch prevents accidental switching during magazine insertion or removal This switch turns off power to the drive fans autoloader controller board and display See Section 2 1 8 Autoloader Electronic Connections on page 2 7 for more information Caution Power is not turned off to the transport controller and the transport 2 2 StorEdge L280 Service Ma
8. After the tape loads the transport moves to another slot and then returns to the drive unloading the tape to its home slot DRIVE If the drive is empty moves a tape cartridge from a random full slot to the drive If the drive is full moves a tape cartridge from the drive to the transport It then moves the cartridge back to its original location FAIL is displayed if there are no cartridges in the autoloader or if all storage slots are full SLOT IO Moves a tape from a random full slot to the transport The tape is then moved back to its home slot StorEdge L280 Service Manual February 1998 TABLE 4 4 Test Name Tests Available From the Control Panel Continued Description CLOSE DRV HANDLE OPEN DRV HANDLE Closes the drive handle Only one operation is performed regardless of the loop count chosen Use this test after performing the REWIND MEDIA test to manually remove tapes Opens the drive handle Only one operation is performed regardless of the loop count chosen INIT MECHANICS CHECK INVENTORY EXERCISE MECH Performs the power on self tests Each test is run one time per test loop Functions the same as the SCSI Initialize Element Status command This test physically scans the entire unit to determine which storage slots contain tape cartridges and if the drive contains a cartridge Note This test will be displayed as ISTAT TEST in all control panel error messages Ru
9. Caution Do not turn on the host system or connect power to the Autoloader until these steps have been completed 1 Properly shut down all peripheral devices connected to the host computer If the host computer is connected to a network check with the system administrator before switching off power 2 Shut down the host 3 Connect the long SCSI cable from the Autoloader to the host 4 Connect the SCSI jumper cable to the two inside connectors on the Autoloader 5 Ensure the SCSI terminator is installed as shown in FIGURE 1 9 or FIGURE 1 10 FIGURE 1 9 Autoloader as the Only Peripheral TABLE 1 4 Description of Rear Panel Connections 1 SCSI cable to host SCSI port 2 SCSI jumper cable 3 SCSI terminator differential 1 14 StorEdge L280 Service Manual February 1998 FIGURE 1 10 Autoloader With Other Peripherals TABLE 1 5 Description of Rear Panel Connections 1 SCSI cable to host SCSI port 2 SCSI jumper cable 3 SCSI cable to next device 4 SCSI terminator differential 6 Make sure the standby power switch on the autoloader control panel is switched off and connect the socket end of the power cord into the power port on the autoloader rear panel 7 If you are mounting the unit in a rack secure the cables to the side of the rack Section 1 2 2 Cable Management on page 1 13 8 To power on the unit see the instructions in Section 1 4 Powering on the System on page
10. 4 3 1995 3 V m prEN 55024 4 1993 IEC 801 4 1988 1 kV Peak Power Lines 0 5 kV Signal Lines EN 61000 3 2 1995 TEC 1000 3 2 1995 Harmonics EN 61000 3 3 1995 IEC 1000 3 3 1994 Flicker Supplementary Information For Regulatory Compliance Information ONLY contact The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC including 93 68EEC The Manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to cadio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna 6 Increase the separation between the equipment and receiver c Connect the equipment into an outle
11. 5 3 c Unscrew and remove the four feet You can lay the unit on its side to remove the feet Tip If the cover fits tightly near the display and is not easily removed pull the sides out near the display panel while rotating the the cover up StorEdge L280 Service Manual February 1998 FIGURE 5 1 Removing the Feet FIGURE 5 2 Removing the Cover 5 Install the cover and feet in the same position as FIGURE 5 1 6 Connect the cabling and terminator on the new unit See Section 1 3 Connecting the Autoloader on page 1 14 for this procedure 7 Power the unit on See Section 1 4 Powering on the System on page 1 16 8 Load the tapes into the new unit See Section 3 2 Loading Unloading Tape Cartridges Into the Autoloader on page 3 2 Chapter 5 Removal and Replacement 5 3 92 Replacing the DLT Drive Note If you are replacing the DLT drive on a rackmounted unit unscrew the unit from the shelf slide the unit out and follow the steps below See Section 1 2 1 Mounting the Autoloader on page 1 7 for more details 1 Power down the unit by unplugging the power cord from the back of the unit 2 Disconnect remaining external cables 3 Remove the seven screws on the DLT drive s rear plate See FIGURE 5 3 for screw locations FIGURE 5 3 Screw Locations 4 Gently pull out the DLT drive partially taking care not to damage the cables 5 4 StorEdge L280 Service Manual Feb
12. Autoloader Components 2 2 1 4 Reliability 2 4 2 15 Environmental Specification 2 4 Contents xiii 2 1 6 Stacker and Library Functionality 2 4 2 17 Autoloader Firmware 2 4 2 1 8 Autoloader Electronic Connections 2 7 3 Product Operation and Configuration 3 1 3 1 3 2 3 3 3 4 3 5 Chapter Overview 3 1 Loading Unloading Tape Cartridges Into the Autoloader 3 2 3 2 1 Inserting and Removing Tapes With Software 3 2 3 2 2 Opening the Door 2 3 2 3 Inserting or Removing the Magazine 3 3 2 4 Loading Tapes 3 4 3 2 5 Unloading Tapes 3 5 Autoloader Control Panel 3 6 Understanding Display Messages 3 7 3 41 Tape Status 3 7 3 4 2 Drive Autoloader Status 8 Top Level Menu Options 3 9 3 5 1 Password Protected Functions 3 11 3 5 2 Autoloader Display Menu Tree 3 12 4 Administration Diagnostics and Troubleshooting 4 1 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 Chapter Overview 4 1 Entering the Administration Menu Password 4 2 Changing the Administration Menu Password 4 3 Setting or Viewing SCSI IDs 4 4 44 1 Setting SCSI IDs 4 4 442 Viewing SCSI IDs 4 5 Cleaning the Autoloader Tape Drive 4 6 Configuring the Autoloader 4 7 Retrieving Autoloader Information 4 9 Running an Internal Test 4 10 xiv StorEdge L280 Service Manual February 1998 4 9 4 10 4 11 Drive Cleaning Errors 2 Understanding Error Messages 4 13 4 10 1 Field Replaceable Units FRUs 4 14 4 10 2 Recovery 4 14 Troubleshooting 4 19 Removal
13. Poster 805 4005 xx Ordering Sun Documents SunDocs is a distribution program for Sun Microsystems technical documentation Contact SunExpress for easy ordering and quick delivery You can find a listing of available Sun documentation on the World Wide Web TABLE P 4 SunExpress Contact Information Country Telephone Fax Belgium 02 720 09 09 02 725 88 50 Canada 1 800 873 7869 1 800 944 0661 France 0800 90 61 57 0800 90 61 58 Germany 01 30 81 61 91 01 30 81 61 92 Holland 06 022 34 45 06 022 34 46 Japan 0120 33 9096 0120 33 9097 Luxembourg 32 2 720 09 09 32 2 725 88 50 Sweden 020 79 57 26 020 79 57 27 Switzerland 0800 55 19 26 0800 55 19 27 United Kingdom United States World Wide Web http www 0800 89 88 88 1 800 873 7869 sun com sunexpress 0800 89 88 87 1 800 944 0661 Preface xxiii Sun Documentation on the Web The docs sun com web site enables you to access Sun technical documentation on the World Wide Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com Support Information for support contracts and local SunService contacts is available at http www sun com sunservice Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at smcc docs sun com Please include the part number of your document in the subject line of your email xxi
14. aluminum slotted shaft clockwise to eject the tape If you cannot turn this shaft or if the tape does not eject rotate the lower shaft to release the tape Gently remove the tape Tape Stuck Between Magazine and Transport Power down the unit by unplugging the power cord from the back of the unit Take out the magazine Remove the tape Tape Stuck in Internal Slots or Magazine Try to remove the tape by releasing the door and removing the tape with your fingers If you are unsuccessful continue with the next step Power down the unit by unplugging the power cord from the back of the unit Gently ease the transport out of the way Gently press the silver tab down to remove the tape by hand Once depressed the tape should eject Remove the tape with your fingers Chapter5 Removal and Replacement 5 7 5 3 4 Tape Stuck in DLT Drive Caution If a tape is stuck in the DLT drive the drive must be replaced Run the TRANSLATE TEST to move the transport out of the way Run the REWIND MEDIA test to rewind the tape If you are unable to rewind the tape go to step 5 of this section Use the OPEN DRV HANDLE internal test to release the tape Run the UNLOCK DOOR test to release the front door Caution Do not use the RELEASE DOOR option because this will move the transport with the stuck tape and cause further damage Open the door and remove the tape If you are st
15. and Replacement 5 1 5 1 5 2 5 3 Replacing a Unit 5 2 Replacing the DLT Drive 5 4 5 2 1 Reassembly 5 6 Removing Stuck Tapes 5 7 5 3 1 Tape Stuck in Transport 5 7 5 3 2 Tape Stuck Between Magazine and Transport 5 7 5 3 3 Tape Stuck in Internal Slots or Magazine 5 7 5 3 4 Tape Stuck in Drive 5 8 5 3 5 Manually Rewinding Tapes 5 11 Contents xvi StorEdge L280 Service Manual February 1998 GURE 1 1 GURE 1 2 GURE 1 3 GURE 1 4 GURE 1 5 GURE 1 6 GURE 1 7 GURE 1 8 GURE 1 9 GURE 1 10 GURE 1 11 GURE 2 1 GURE 2 2 GURE 3 1 GURE 3 2 GURE 3 3 GURE 3 4 GURE 5 1 GURE 5 2 Figures Rack Kit Parts 6 Screw Installation 1 7 Customizing the Rack Depth 1 8 Shelf Installation 1 9 Tightening the Screws 1 10 Filler Panel Installation 1 11 Securing the Autoloader 1 12 Cable Management 1 13 Autoloader as the Only Peripheral 1 14 Autoloader With Other Peripherals 1 15 Unbolting the Autoloader 1 18 How Autoloader Firmware Interacts 2 5 Interface Overview 2 7 Removing the Magazine 3 3 Loading Tapes Into the Magazine 3 4 Internal Slots 3 5 Autoloader Control Panel 3 6 Removing the Feet 5 3 Removing the Cover 5 3 xvii FIGURE 5 3 Screw Locations 5 4 FIGURE 5 4 Drive Cables 5 5 FIGURE 5 5 Drive Motor Assembly 5 9 FIGURE 5 6 Ejectingthe Tape 5 10 FIGURE 5 7 Rewinding a Stuck Tape 5 11 xviii StorEdge L280 Service Manual February 1998 TABLE 1 1 TABLE
16. are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a
17. de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou a un lectricien qualifi forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun Attention tous les cordons d alimentation n ont pas Attention votre produit Sun a t livr quip d un cordon d alimentation trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE Attention le commutateur d alimentation de ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit 8 proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le chassis du systeme n est plus alimente Safety Agency Compliance Statements vii Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n produ
18. f r die Einhaltung beh rdlicher StorEdge L280 Service Manual February 1998 Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die ffnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschlufs des Netzkabels Achtung Sun Produkte sind f r den Betrieb an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schlie en Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Nicht alle Netzkabel haben die gleichen Nennwerte Herk mmliche im Haushalt verwendete Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Achtung Ihr Sun Ger t wird mit einem dreiadrigen Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter schaltet
19. magazine must be removed to load the internal slots FIGURE 3 3 FIGURE 3 3 Internal Slots 3 With the magazine handle facing out the front of the Autoloader slide the magazine into the Autoloader until it clicks into place FIGURE 3 1 on page 3 3 4 Swing the handle to the left to store 5 Gently shut the access door Note The INVENTORY CHECK utility runs when the access door closes so that an inventory of storage slot locations can be stored into the autoloader memory This process takes approximately thirty seconds The inventory check will not run if the door is not completely shut 3 2 5 Unloading Tapes 1 Remove the magazine by following the steps under Opening the Door on page 3 2 and Inserting or Removing the Magazine on page 3 3 2 Push the tape in until it clicks The tape will partially eject Chapter 3 Product Operation and Configuration 3 5 3 3 Autoloader Control Panel a 8 8 7 FIGURE 3 4 Autoloader Control Panel TABLE 3 1 Control Panel 1 Two line 16 Character Displays the current operation or drive status An Display asterisk indicates a submenu for that task Press Enter on the control panel to access that menu 2 Prev key Scrolls the display choice backward by one 3 Activity Light Indicates the following Steady green Power is on Flashing green A tape cartridge is being accessed Amber Error If this occurs see TABLE 4 7 o
20. residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded Cables Connections between the workstation and peripherals must be made using shielded cables in order to maintain compliance with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment DOC Class A Notice Avis DOC Classe A This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique
21. the loader remembers the state of the door B3H Unit was reset or powered on B4H Time out prepositioning the transport during a prepositioning command B5H Did not find all expected slots during transport movements This error can occur during a load or an unload of a tape or a preposition command B6H Undefined error code B7H UART test failure B8H Undefined error code B9H Undefined error code BAH Undefined error code BBH Ram error BCH ROM error BDH CTC error BEH Undefined error code BFH Undefined error code 4 18 StorEdge L280 Service Manual February 1998 4 11 Troubleshooting For problems that are related to the host or application software refer to the host system documentation or to the application software instructions Caution Consult the system administrator before cycling power Never cycle power when active devices are connected to the SCSI bus Pressing the power button when the SCSI system is active can cause data loss or problems with the SCSI interface TABLE 4 8 describes solutions to possible operation problems TABLE 4 8 Troubleshooting Table Problem What to Do Autoloader will not power on Power on self test failed DEVICE FAILED is displayed in the display window with an error code on the next line Check the power cord connections Make sure the power switch is on Make sure there is power to the outlet Replace the power c
22. trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1998 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par q
23. 1 16 Chapter 1 Getting Started 1 15 1 4 Powering on the System lt lt Caution Make certain that reliable earth grounding of the rackmounted equipment and the power tap is maintained Caution To disconnect primary power pull the power cord from the wall receptacle The switch on the front of the unit shuts down secondary circuits only 1 Connect the power cord into a grounded outlet Caution Be certain that the total current of the rack components does not exceed the current rating of the power tap or outlet receptacle 2 Using a screwdriver or pencil turn the power on by pushing the standby power switch located on the bottom of the front access door Initially the messages NOT READY SELF T E will alternately be displayed on the front panel After the power on test completes approximately 30 seconds the drive status information is displayed in the panel window NOT RI EADY CHECK DRIVI EST NOT RI EADY INVI ENTORY CHI ECK and Note If you have problems powering on the unit see TABLE 4 4 on page 4 11 3 Turn on any other peripherals Set SCSI IDs as required See Section 4 4 1 Setting SCSI IDs on page 4 4 4 Turn on the host or system 5 Boot system up and load backup software to begin the backup operation 1 16 StorEdge L280 Service Manual February 1998 1 5 1 5 1 Moving or Shipping the Autoloader Moving
24. 1 2 TABLE 1 3 TABLE 1 4 TABLE 1 5 TABLE 2 1 TABLE 3 1 TABLE 3 2 TABLE 3 3 TABLE 4 1 TABLE 4 2 TABLE 4 3 TABLE 4 4 TABLE 4 5 TABLE 4 6 TABLE 4 7 TABLE 4 8 TABLE 5 1 TABLE 5 2 Tables Physical Specifications of the Autoloader 1 2 Autoloader Drive Characteristics 1 3 Environmental Specifications 1 4 Description of Rear Panel Connections 1 14 Description of Rear Panel Connections 1 15 Reliability 2 4 Control Panel 3 6 Top Level Menu Options 3 9 Admin Menu Options 3 11 Default SCSI IDs 4 4 Configuration Options 4 7 Information Logs 4 9 Tests Available From the Control Panel 4 10 Drive Cleaning Troubleshooting 4 12 FRUs Field Replaceable Units 4 14 Error Codes 4 14 Troubleshooting Table 4 19 Cable Connectors 5 5 Drive Motor Assembly 5 9 xix TABLE 5 3 Solenoid Mechanism 5 10 StorEdge L280 Service Manual February 1998 Preface The Sun StorEdge L280 Service Manual provides installation operation and troubleshooting information for the Sun StorEdge L280 system which is an eight cartridge Digital Linear Tape DLT Autoloader with differential SCSI interface These instructions are designed for an experienced system administrator with networking knowledge How This Book Is Organized This manual is divided into the following sections Chapter 1 describes how to install connect power on and move the Autoloader Chapter 2 describes th
25. 3 desktop design 2 1 firmware 2 4 to 2 6 rackmount design 2 1 top level options 3 9 troubleshooting 4 19 to 4 21 typographic conventions xxii U unloading tapes 3 5
26. CULAR ON OFF INQ TOGGLE Toggles between ON and OFF When set to ON OFF the SECURE ON OFF setting is retained in the event of a power outage When set to OFF the Autoloader returns to its default setting of SECURE OFF when power is restored Toggles between ON and OFF When set to ON ON recovered errors are reported when set to OFF the recovered errors are not reported Toggles between ON and OFF When set to OFF OFF in the Stacker mode a tape must be loaded into the drive using the front panel When set to ON the first available tape is loaded when the unit is powered and in Stacker mode with the drive empty Displays current setting drive compression Toggles between ON and OFF When set to ON the drive will compress data unless changed by the host When set to OFF the drive does will not compress unless requested by the host Toggles between ON and OFF When set to ON the first tape is reloaded after the last tape unloads This option only functions in Stacker or Autodetect mode Caution Data overwrite can occur if this option is not used carefully Toggles between ON and OFF When set to ON OFF the inquiry string for the product family is reported to the SCSI bus When set to OFF the inquiry string for this autoloader model is reported to the SCSI bus Note The inquiry string for the product family and model number is currently the same 4 8 StorEdge L280 Service Manual February 1998 4 7
27. Sun StorEdge L280 Service Manual Autoloader Library Tape Storage amp Sun microsystems THE NETWORK IS THE COMPUTER A Sun Microsystems Inc Business 901 San Antonio Road Palo Alto CA 94303 4900 USA 1 650 960 1300 fax 1 650 969 9131 Part No 805 3958 10 Revision A February 1998 Send comments about this document to smcc docs sun com Copyright 1998 Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 USA All rights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook Java the Java Coffee Cup logo and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC
28. a LOAD CARTRIDGE command A4H Time out moving a tape from the slot onto the transport during a LOAD CARTRIDGE command ASH Time out finding the pusher home position during a LOAD CARTRIDGE command A6H Time out moving the transport to the drive load position during a LOAD CARTRIDGE command A7H Time out opening the drive handle during a LOAD CARTRIDGE command A8H Time out moving a tape from the transport into the drive during a LOAD CARTRIDGE command A9H Time out finding PUSHPOS 2 to push tape completely into the drive during a LOAD CARTRIDGE command AAH This code is not an error It is used in the error trace buffer to indicate 1 000 cycles ABH Time out finding PUSHPOS 1 rack waiting position in front of the drive ACH Time out closing the drive handle ADH Time out leaving the drive load position to move to the drive park position Chapter 4 Administration Diagnostics and Troubleshooting 4 17 TABLE 4 7 Error Codes Continued Hex Error Probable Cause AEH Time out moving the tape back into a slot after error A4 This error could only happen if the loader controller tries to move a cartridge from the slot onto the transport and it fails The loader controller would then try to move the tape back into the slot If it fails this error occurs AFH Undefined error code BOH Undefined error code B1H Desktop mode B2H Door open without receiving a command After power is turned on this command can occur as
29. als Contact a support representative if packing materials are needed Caution The Autoloader can be seriously damaged if it is not shipped using appropriate shipping materials Chapter1 Getting Started 1 19 1 20 StorEdge L280 Service Manual February 1998 CHAPTER 2 Theory of Operation 2 1 Overview The DLT Autoloader is optimized for automated backup of servers or systems requiring data backups up to 280 Gbytes native capacity or 560 Gbytes compressed The Autoloader comes with one DLT 7000 drive with a differential SCSI interface and eight storage slots for tape cartridges Six of these slots are in a removable magazine and two are in fixed slots to the rear of the transport which are accessible by removing the magazine 2 1 1 Desktop Design The desktop unit is 7 75 inches high x 8 87 inches wide x 22 0 inches deep and includes a cosmetic enclosure that covers the top and sides There are also four black plastic feet that are screwed on with flat head screws The top of the unit has a viewing window 3 0 inches x 4 25 inches which also exists in the rackmount version 2 1 2 Rackmount Design The autoloader is rackmountable The rackmount design requires 5 Electronic Industries Association EIA standard units and is designed so that two Autoloaders can be positioned side by side The rack provides incremental rack configuration flexibility more drives volume and more tapes volume 2 1 23 2131
30. been saved to non volatile RAM Press Cancel three times to return to the ready state Caution Consult the system administrator before power cycling Note After changing the password you can save the new password to flash ROM by power cycling the Autoloader which enables the password to be recovered if the Autoloader is powered off for more than ten days If this step is not completed and the Autoloader is turned off for more than 10 days the password changes may be lost Chapter 4 Administration Diagnostics and Troubleshooting 4 3 4 4 4 4 1 Setting or Viewing SCSI IDs Press the Next button to enter the following ADMIN PSWD SCSI IDs Note Before setting SCSI IDs check to see which IDs are available When you choose SCSI IDs you have two options SET IDs assigns a SCSI ID to the drive and a SCSI ID to the autoloader controller m VIEW IDs displays the drive and autoloader controller settings TABLE 4 1 shows the default settings TABLE 4 1 Default SCSI IDs Device SCSI ID Autoloader ID 1 Drive ID 0 Setting SCSI IDs To set SCSI IDs press the Next button to enter the following ADMIN PSWD SCSI IDs SET IDs When SET IDs is displayed press Enter m AUTOLOADER ID DRIVE ID or UPDATE IDS NOW is displayed m AUTOLOADER ID stands for the current SCSI ID of the autoloader controller
31. cas con ctelo siempre a un enchufe con toma de tierra Precauci n Con el producto Sun se proporciona un La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema Precauci n El interruptor de encendido de este Safety Agency Compliance Statements ix StorEdge L280 Service Manual February 1998 Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley CO 80634 USA declares that the product Product Name DLT Library Model Numbers C6282L Product Options All Options conforms to the following Product Specifications Safety EN 60950 1992 A1 A2 1993 A3 1995 IEC950 1991 A1 A2 A3 EN 60825 1 1994 IEC825 1 1993 Laser Class I EMC EN 55022 1994 CISPR 22 1993 Class B EN 50082 1 1992 prEN 55024 2 1992 IEC 1000 4 2 1995 4kV CD 8kV AD prEN 55024 3 1991 IEC 1000
32. cto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo Siga todas los avisos e instrucciones marcados en el equipo Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos Precauci n Existe el riesgo de lesiones personales y da os al equipo Siga las instrucciones el riesgo de descarga y da os para la salud siga las Precauci n Voltaje peligroso presente Para reducir instrucciones Encendido Aplica la alimentaci n de CA al sistema Segun el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno de los siguientes simbolos Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera C se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimient
33. culate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust smoke filled rooms large or high speed printers Do not use filters Caution Excessive dust and debris can damage DLT tapes and the tape drive Adequate clearance Desktop configuration free standing Back 6 inches 15 cm Front 8 inches 20 cm Sides 1 inch 2 5 cm Rackmount configuration requires 5 EIA units in a rack 1 EIA unit 1 75 inches Chapter1 Getting Started 1 5 1 2 1 6 Rackmounting the Autoloader For instructions on connecting desktop units go to Section 1 3 Connecting the Autoloader on page 1 14 Tools and Components Before you begin make sure you have the following tools and kit components parts seen in FIGURE 1 1 Tools 2 Phillips screwdriver Flat head screwdriver Kit Components 1 Instruction poster Quantity 1 2 Cable ties Quantity 4 3 M4 x 10 mm pan phillips Quantity 6 4 10 32 pan phillips Quantity 10 Note The rack kit will contain extra parts NS 10 32 clipnuts Quantity 10 Support bezel Quantity 1 Filler panel Quantity 1 Shelf and rail assembly Quantity 1 FIGURE 1 1 Rack Kit Parts StorEdge L280 Service Manual February 1998 1 2 1 Mounting the Autoloader 1 Facing the front of the rack and using the Rackmount Placement Matrix part number 805 6945 xx hold the bezel in the specified position a
34. de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada DOC Class B Notice Avis DOC Classe B This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada VCCI 5 iv B EVCFEIDUNT 6 661015 8 4 047 2 2 a Am BER REACT 5 51 CORES MAA TRER BU CHA SSS SERIE CA LR He TORE IE HH amp U Ze Tes RER ed VCCI SEES MAULTBOKT LEM ARME EERE AHE EMIR IC BHR UTE T 50 55 FIA TUE A Sa RIC REGRAT ENS D KT HO ROBAN CES TEL gt BROMUS KAVA 6 5 66 Book Title BE AEVCCI ORR 55 2 2 1 07 a Bild E RE ETS FAOMAMEMLET COAL B MBARE EERE ER PER 7 HR BU TEN AN BNSC CEBRA CO ERRE HI EEE HE Bl VOCH 278 350 KT LAL BME DUAL 1075 0 ETC 104 25 2086 0 9 DOREEN GES TIEL gt BRIR gt KA Month 1998 Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems product Safety Precautions For your protection observe the following safety precautions when setting up your equipment e Follow all cautions and instructions marked on the equipment Ensure
35. dge and discard the damaged one 4 10 Understanding Error Messages When receiving an error code the display window will display a message similar to the following DEVICE FAILED ERROR CODE 94H To understand an error code Press Enter to get a brief description about the error code Press the Next button to get the following information Motion Type Source Destination 1 Destination 2 Odometer Field Replaceable Unit see description below Error Listing last 5 transport errors Error Count Number of errors on this move Chapter 4 Administration Diagnostics and Troubleshooting 3 4 10 1 4 10 2 Field Replaceable Units FRUs Note A FRU is a part that can be replaced in the field When an error occurs press Enter then Next to obtain information about the following FRU messages TABLE 4 6 describes what each FRU display message means and the recommended replacement procedure TABLE 4 6 FRUs Field Replaceable Units FRU Number displayed on front panel Probable Cause of Failure Recommended Replacement FRU 1 SCSI controller Unit minus the drive FRU 7 Drive Drive FRU 28 Loader mechanics Unit minus the drive Recovery If the Autoloader does not recover from an error in normal operation remove the magazine and all the tapes and power cycle If the Autoloader fails again it must be exchanged If the Autoloader powers up successfully reload the tapes and retry the failed
36. ding Unloading Tape Cartridges Into the Autoloader Inserting and Removing Tapes With Software If you are using a software application to manage files in the Autoloader check the software documentation for instructions on inserting and removing tape cartridges Opening the Door Press and hold the Cancel button for three to five seconds Gently pull on the door handle to open Note This method of opening the door is most effective when the drive is empty and the Autoloader is idle see Section 3 4 Understanding Display Messages on page 3 7 If the Autoloader is performing a function it wil abort the function then release the door Alternative Door Open Method Press the Next button until RELEASE DOOR is displayed in the front panel Press Enter If the drive is empty the door will release m Ifa tape is loaded in the drive EMPTY DRIVE NO is displayed If the library is controlled with the host software press Enter or Cancel to abort Use the host software to unload the drive m Otherwise press the Next or Prev button until EMPTY DRIVE YES is displayed and then press Enter q LOADING DRIVE will be displayed for up to two minutes followed by DOOR RELEASED 4 Gently pull on the door handle to open 3 2 StorEdge L280 Service Manual February 1998 3 2 3 Inserting or Removing the Magazine 1 Swing the handle forward 2 Pull the magazine s
37. e components of the Autoloader Chapter 3 describes how to operate the control panel Chapter 4 describes how to set administrative options configure the Autoloader run internal diagnostic tests and troubleshoot common problems Chapter 5 describes how to replace the unit and drive as well as how to remove stuck tapes xxi Typographic Conventions TABLE P 1 Typeface or Symbol AaBbCc123 AaBbCc123 AaBbCc123 AaBbCc123 Typographic Conventions Meaning The names of commands files and directories on screen computer output Keys on the autoloader control panel What you type when contrasted with on screen computer output Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Shell Prompts TABLE P 2 Shell Prompts Examples The display reads LOADER READY Enter Next Prev or Cancel su Password Read Chapter 2 in the User s Guide These are called class options You must be root to do this To delete a file type rm filename Shell Prompt C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser machine_name machine_name xxii StorEdge L280 Service Manual February 1998 Related Documentation TABLE P 3 Related Documentation Application Title Part Number User Guide Sun StorEdge L280 User s Guide 805 3957 xx Installation Welcome Mat
38. e new SCSI IDs Boot r Refer to the operating system documentation before rebooting Viewing SCSI Ds 1 To view SCSI IDs press the Next key to enter the following ADMIN PSWD SCSI IDs VIEW IDs 2 In SET IDs press Next until VIEW IDs is displayed Press Enter 3 AUTOLOADER ID or DRIVE ID is displayed AUTOLOADER ID stands for the current SCSI ID of the autoloader controller and DRIVE ID is the current SCSI ID setting for the drive 4 Press Cancel until the next desired operation is displayed Chapter 4 Administration Diagnostics and Troubleshooting 4 5 4 5 Cleaning the Autoloader Tape Drive To clean the tape drive press the Next key to enter the following ADMIN PSWD CLEAN DRIVE Note Use a DLT cleaning cartridge to clean the drive The drive mechanism should only be cleaned if the clean drive status indicator displays See Section 3 4 Understanding Display Messages on page 3 7 Excessive use of the cleaning cartridge can cause unnecessary wear on the drive head If the cleaning cartridge needs to be replaced after 20 cleaning cycles REPLACE CLEANING is displayed Starting at the top level menu press Next until ADMIN appears in the display window and then press Enter Enter the password INFO displays Press the Next button until CLEAN DRIVE is displayed and press Enter m If the pow
39. en Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen e Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen Achtung Gef hrliche Spannungen Anweisungen befolgen um Stromschl ge und Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Aus Unterbricht die Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand nderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung
40. er has been turned off or the access door has been opened since a cleaning cartridge location has been selected SET CLEAN CART is displayed Press Enter and select a slot location If the power has not been turned off or the access door has not been opened since a cleaning cartridge location has been selected CLN CART LOC displays is flashing and is the cleaning cartridge storage slot location last selected If the storage slot location is correct press Enter and go to step 4 To select a different slot location press the Next or Prev button until the correct slot location is displayed press Enter and go to step 4 If tape is in the drive the status will display to indicate that the drive must be emptied before cleaning If the slot location chosen in step 3 did not contain a cleaning cartridge the message NOT CLEAN CART displays briefly and then CLEAN FAIL displays Press Cancel twice to return to the ready state Locate the cleaning cartridge If no cleaning cartridge is present insert one into an available slot In the event of a drive error such as a serial communications failure FAILED displays and then the CLEAN DRIVE menu is displayed Press Cancel until the next desired operation is displayed 4 6 StorEdge L280 Service Manual February 1998 4 6 Configuring the Autoloader m To configure the Autoloader press Next to enter the following ADMIN PSWD
41. es per command to the Autoloader Autoloader Firmware The autoloader firmware consists of the following five modules FIGURE 2 1 on page 2 5 m Interface manager Front panel manager Diagnostics manager Motion manager Transport motion controller 2 4 StorEdge L280 Service Manual February 1998 2 1 7 1 21 72 Host Computer Interface Manager Motion Manager rial Transport Motion Controller FIGURE 2 1 How Autoloader Firmware Interacts Front Panel Manager Diagnostic Manager Interface Manager The interface manager is responsible for handling all commands sent from a host computer to the Autoloader The commands are sent using a differential SCSI interface which conforms to the SCSI 2 specifications Note The interface manager is disabled when the product is in Stacker mode Front Panel Manager The front panel is the user s direct interface to the Autoloader Most of the functions that can be done through the SCSI interface can be accessed manually through the front panel including full load unload capability See Section 3 5 2 Autoloader Display Menu Tree on page 3 12 The front panel interface is also described in more detail in Chapter 3 Product Operation and Configuration Chapter 2 Theory of Operation 2 5 2 1 7 3 2 1 7 4 2 1 7 5 Diagnostic Manager The diagnostic manager controls all self testing of the library Most of its funct
42. front lip is over the bezel and the rear portion of the shelf slides over the back screws FIGURE 1 4 FIGURE 1 4 Shelf Installation Tip Have a second person stand at the front of the rack to help guide the front lip of the shelf between the slots on the bezel Caution Ensure that installation in your rack cabinet does not create an unstable condition Chapter1 Getting Started 1 9 5 To secure the shelf to the rack install and tighten two screws one on each side into the upper hole on the back of the shelf FIGURE 1 5 a Tighten the four screws on the shelf b Tighten the four screws on the back of the rack FIGURE 1 5 Tightening the Screws 1 10 StorEdge L280 Service Manual February 1998 6 Decide on the location for the Autoloader If you are installing one Autoloader you will insert the filler panel on the opposite side of the support bezel FIGURE 1 6 7 Align the filler panel to the edge of the support bezel and insert it up into the slot The tabs on the bottom of the filler panel should fit into the corresponding slots on the shelf The tab in the top of the filler panel will hold the filler panel in place If the panel is not correctly installed it will not load FIGURE 1 6 Filler Panel Installation Chapter1 Getting Started 1 11 8 From the front of the bezel slide the Autoloader into the shelf until it rests firmly against the support bracket Note If
43. fy that you are using the correct tape type Type IIXT amp IV Check the write protect tab on the tape to assure write enabled status Check the application software documentation Cannot read the tape Check the host file system access permissions Verify that you are using the correct tape type Type IIXT amp IV Check the application software documentation Slot blocked magazine or permanent Open door and remove magazine Check for and remove any obstruction Cycle power Magazine will not go in Magazine will not come out Open door Check for and remove obstruction Check for damage to the magazine rails bottom and top of autoloader and magazine slots and outside of magazine for wear Replace the magazine necessary Open door Check for and remove any obstruction Picker won t access the two permanent storage slots Recurrent cleaning light on Open door Check for and remove any obstruction Replace existing tape with a new tape See Section 4 9 Drive Cleaning Errors on page 4 12 Could not find all slot positions in a SCAN MAGAZINE command Verify that all small holes at the bottom inside edge of the magazine are clean Autoloader will not power on Release door menu option will not release the door Check the power cord connections Make sure the power switch is on Make sure there is power to the outlet Replace the power cord with a
44. ill unable to remove the tape proceed to the next step Note Only manually unload the tape if it is imperative that the customer retain the tape If not keep the tape in the DLT drive to help with failure analysis Remove the DLT drive by following the steps in Replacing the DLT Drive on page 5 4 Inspect the drive to see if any tape is on the take up wheel If so see Manually Rewinding Tapes on page 5 11 If not continue with step 8 5 8 StorEdge L280 Service Manual February 1998 8 Remove the drive handle motor assembly on the right side of the drive See FIGURE 5 5 TABLE 5 2 Drive Motor Assembly A Disconnect the flex cable by gently pulling it out of the connector B Remove the two screws C Slide the assembly straight out and set it aside FIGURE 5 5 Drive Motor Assembly Chapter 5 Removal and Replacement 5 9 9 Pull out the solenoid mechanism while gently turning the D shaft clockwise with pliers to eject the tape FIGURE 5 6 TABLE 5 3 Solenoid Mechanism A Solenoid Mechanism B D shaft Note Ensure that both the top and bottom tabs of the solenoid are pulled out 10 If you are able to eject the tape and the leader is retracted restore and save the tape data then discontinue using that tape FIGURE 5 6 Ejecting the Tape 5 10 StorEdge L280 Service Manual February 1998 2 09 Manually Rewinding Tapes 1 When the drive is removed lay i
45. ionality is executed automatically at power up without user interaction The user can access some of the functionality of the diagnostic manager through the front panel or the SCSI send diagnostic command See Section 4 8 Running an Internal Test on page 4 10 Motion Manager The motion manager communicates with the drive as necessary and receives all motion command requests breaking them into move steps The motion manager then issues commands to the transport motor controller The motion manager is also responsible for any error recovery attempts and reports the results to the front panel diagnostic and interface managers Transport Motion Controller The transport motion controller controls the loader which performs individual move steps 2 6 StorEdge L280 Service Manual February 1998 2 1 8 Autoloader Electronic Connections FIGURE 2 2 shows the electronic interface connections Host computer Autoloader controller Front panel DLT Drive 5 12 Switched Power switch Standby switch FIGURE 2 2 Interface Overview Chapter 2 Theory of Operation 2 7 2 8 StorEdge L280 Service Manual February 1998 CHAPTER 3 Product Operation and Configuration 3 1 Chapter Overview This chapter explains how to m Load and remove tapes m Operate the control panel Interpret display window messages Understand top level menu options 3 1 32 3 2 2 3 2 2 1 Loa
46. irements Power Cord Connection i Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Not all power cords have the same current grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Caution Your Sun product is shipped with a The following caution applies only to devices with a Standby power switch as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Caution The power switch of this product functions Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrung
47. known good one Press and hold the Cancel button from three to five seconds Chapter 4 Administration Diagnostics and Troubleshooting 4 21 4 22 StorEdge L280 Service Manual February 1998 CHAPTER 5 Removal and Replacement This chapter explains how to m Replace a unit m Replace the drive m Remove stuck tapes 5 1 Sl 5 2 Replacing a Unit When replacing a unit you must power the failed unit down remove and reinstall the cabling cover and feet onto the new unit and power the new unit on Note If you are replacing a rackmount unit unscrew the unit from the shelf slide the unit out and follow the steps below See Section 1 2 1 Mounting the Autoloader on page 1 7 for more details Remove all tapes from the failed unit See Section 3 2 Loading Unloading Tape Cartridges Into the Autoloader on page 3 2 If the failed unit is still powered on turn the standby power switch off which is in the bottom left hand corner when you are facing the unit and unplugging the power cord Remove the cabling and terminator from the back of the failed unit Remove the cover and feet from the failed unit a On the failed unit remove the four screws on the back of the cover and the two screws on the side of the cover FIGURE 5 1 on page 5 3 b Remove the cover by pulling the sides slightly out and lifting the cover up and toward the back of the unit FIGURE 5 2 on page
48. n page 4 14 4 Next key Scrolls the display choice forward by one 5 Control panel keys Used to navigate through the front panel menus 6 Enter key Selects the option currently displayed 3 6 StorEdge L280 Service Manual February 1998 TABLE 3 1 Control Panel Continued 7 Cancel key Cancels the current selection or brings you from the current menu function to the previous one Hold three to five seconds to release the door 8 Power standby switch Located in the bottom corner of the front access door and puts the unit s power in Standby mode 3 4 3 4 1 Understanding Display Messages The front panel window is a two line display with 16 characters per line that shows the status of the Autoloader or the current menu title and option Tape Status The following example shows the control panel display when the Autoloader is in the ready state PREV STATUS 1145 8 BB ORME IDLE CANCEL ENTER The numbers on the top line show that slots 1 2 3 5 and 8 have tapes in them slots 6 and 7 are empty and tape 4 is in the drive A blinking number indicates that the tape is being moved from a slot or the drive Ifa tape is in the drive the number remains lit and is underlined tape 4 in the example If the slots or the Autoloader is empty the top line reads STATUS EMPTY On the bottom line the display will read LOADER READY or a drive activity message and can include one
49. nd install and tighten four 10 32 screws FIGURE 1 2 Note Your rack structure might look different from the illustrations If you have a rack that does not have threaded screw holes install the clipnuts in the same position then install the screws Note Load from bottom to top and load lighter products over heavier ones as demonstrated in FIGURE 1 2 2 Loosely thread two 10 32 screws into the back rail of the rack These back bottom screws should be one above the front bottom screws FIGURE 1 2 Note To ensure a level shelf count the holes to make sure that the screws are in the same position on the right and left rail a el 4 a a a FIGURE 1 2 Screw Installation Chapter1 Getting Started 1 7 3 Before installing the shelf adjust the shelf depth to fit your rack FIGURE 1 3 To customize the fit Note The shelf can be adjusted to fit racks between 25 to 34 inches deep a Remove the four preset screws from the shelf b Slide the side rails back until the front rail hole aligns with the 34 inch depth hole FIGURE 1 3 c Loosely thread a screw into the 34 inch depth holes as well as the corresponding holes near the shelf backstop Do not tighten the screws until you install the shelf FIGURE 1 3 FIGURE 1 3 Customizing the Rack Depth 1 8 StorEdge L280 Service Manual February 1998 4 Slide the shelf through the back of the rack until the
50. nitialization 88H Time out finding the transport home position during mechanical initialization 89H Time out finding PUSHPOS 2 during mechanical initialization 8AH Did not leave DRIVPOS during mechanical initialization 8BH No drive handle installed or time out closing drive handle during mechanical initalization Chapter 4 Administration Diagnostics and Troubleshooting 4 15 TABLE 4 7 Hex Error Error Codes Continued Probable Cause 8CH 8DH 8EH 8FH 90H 91H 92H 93H 94H 95H 96H 97H 98H 99H 9AH 9BH Time out during pusher test Did not leave home position Time out during pusher test finding pusher home position Time out during pusher test or during transport home position moving from pusher home position toward PUSHPOS 2 Undefined error code No tape in drive during tape unload Time out finding PUSHPOS 1 position in front of the drive before unloading a tape from the drive onto the transport Time out opening the drive handle during a tape unload The library controller determines if the drive is still in the unload state after receiving this error code If the drive is in the unloaded state the command can be retried by reissuing the command If the drive is not in the unload state then an unload command must be issued before retrying this command Time out finding the pusher home position during a tape unload Time out moving tape from the drive onto
51. nmental specifications 1 4 to 1 5 error messages 4 13 to 4 18 F filler panel 1 11 indicators activity 3 8 information logs 4 9 installation rackmounting 1 7 to 1 12 installation shelf 1 8 internal tests 4 10 Index 1 L list of figures xvii list of tables xix loading tapes 3 4 M magazine inserting or removing 3 3 menu tree 3 12 moving the autoloader 1 17 to 1 18 0 opening the door 3 2 operating modes 3 10 options password protected 3 10 top level 3 9 P password changing 4 3 entering 4 2 password changing 4 3 password protected options 3 10 powering on 1 16 problems troubleshooting table 4 19 to 4 21 R rackmount installation 1 6 regulatory information iii reliability 2 4 removing stuck tapes 5 7 to 5 11 between magazine and transport 5 7 in drive 5 8 in internal slots 5 7 in transport 5 7 S safety statements v to ix SCSI addresses Index 2 StorEdge L280 Service Manual February 1998 setting 4 4 viewing current 4 5 security code setting 4 6 setting SCSI addresses 4 4 to 4 5 shipping the autoloader 1 19 specifications autoloader and drive 1 3 physical 1 2 status indicators 3 8 support xxiv T table of contents xiii tape drives cleaning 4 6 4 12 tapes cleaning issues 4 12 loading 3 4 to 3 5 unloading 3 5 technical specifications 1 2 to 1 3 tests running 4 10 theory of operation 2 1 to 2 7 autoloader design 2 2 to 2
52. nnect the Autoloader to the host See Section 1 3 Connecting the Autoloader on page 1 14 8 Configure the Autoloader to the host Note Refer to the host system manuals for configuration information 1 18 StorEdge L280 Service Manual February 1998 12 Shipping the Autoloader Verify that a tape is not in the drive m If using a software application to manage files in the Autoloader check the software documentation for instructions on removing tapes If not using a software application use the UNLOAD top level menu option If the drive is loaded with a tape unload it before moving the Autoloader Refer to the backup software documentation or to Opening the Door on page 3 2 Remove all tape cartridges from the magazine and return the magazine to the Autoloader Switch off power by unplugging the power cord from the back of the unit Shut down the host if necessary Note Notify the system administrator before shutting down the host Remove the power cord and the host SCSI cable from the rear panel m If the Autoloader is a desktop unit go to step 6 If the Autoloader is rackmounted follow these steps Note Keep all external accessories cables and terminator a Remove the two screws in the back of the Autoloader b Remove the filler panel if necessary and slide the Autoloader out of the rack Repackage the Autoloader in the original packing materi
53. ns the TEST TRANSLATE TEST IO MAGAZINE and IO DRIVE tests Each test is run one time per test loop EMPTY TRANSPORT TRANSPORT MOTOR PLUNGE TEST Moves the tape in the transport back to the original slot The test passes if the transport is empty Runs the cartridge motor in the transport back and forth Runs the cartridge pusher back and forth TRANSLATE TEST Translates from side to side No tape cartridge is required DOOR LOCK DOOR UNLOCK DOOR SENSOR Locks the door Unlocks the door Displays if the door is open or not PUSH SENSOR 1 Displays the value of picker sensor 1 PUSH SENSOR 2 DOOR LOCK SENSOR DRV HNDL OPEN SENSOR DRV HNDLE CLOSE SENSOR Displays the value of picker sensor 2 Displays if the door is locked or not Displays the current value of the drive handle open sensor Displays the current value of the drive handle close sensor T MAG SENSOR Displays the current value of the magazine side transport sensor T DRIVE SENSOR MAG PRESENT SENSOR Displays the current value of the drive side transport sensor Displays the current value of the magazine present sensor Chapter 4 Administration Diagnostics and Troubleshooting 4 11 4 9 4 12 Drive Cleaning Errors TABLE 4 5 describes situations that can cause the drive cleaning message CLEAN DRIVE is displayed when a tape cartridge may be at fault For drive cleaning i
54. nstructions refer to Section 4 5 Cleaning the Autoloader Tape Drive on page 4 6 TABLE 4 5 Drive Cleaning Troubleshooting If this happens A brand new tape cartridge is used and a drive cleaning message is received An older frequently used tape cartridge is loaded and a drive cleaning message is received An older frequently used tape causes a cleaning message to be displayed for the second time The reason is Debris from the tape manufacturing process was deposited on the drive head Dust from frequent tape loads and unloads has probably built up on the tape cartridge and deposited on the drive head The tape is probably damaged Damaged cartridges can result in unnecessary use of the cleaning cartridge StorEdge L280 Service Manual February 1998 So you need to Clean the drive using the tape library cleaning procedure on Section 4 5 Cleaning the Autoloader Tape Drive on page 4 6 If the message is displayed again within a short amount of time replace the cartridge 1 Clean the outside of the tape cartridge using a damp cloth 2 Clean the tape drive using the tape drive cleaning procedure found in Section 4 5 Cleaning the Autoloader Tape Drive on page 4 6 1 Verify the tape is readable by clearing the error message 2 Try reading the tape again If the tape can be read back up data from the damaged cartridge to another tape cartri
55. nual February 1998 2 1 3 6 2 1 3 7 2 1 3 8 Removable Magazine The magazine holds six tapes that are held in place with a latching mechanism Pushing the tape in causes the mechanism to latch and lock the tape in place A second push on the tape releases the tape The magazine also has a handle for carrying The tape slots are numbered from left to right 1 6 There are two spaces on the magazine for labels one 10 mm x 49 mm 4 inch x 1 9 inch on the front of the magazine and one on the handle that can hold an adhesive backed label 56 mm x 21 mm 2 2 inch x 8 inch Front Panel Display The front panel display is a backlit LCD display with two lines of 16 characters per line The panel has four buttons labeled Next Previous Cancel and Enter see Section 3 3 Autoloader Control Panel on page 3 6 There is a status LED in the center of the group of four buttons that indicates the following m Steady Green Power On m Flashing Green Drive activity m Amber Device Failed see Section 4 10 Understanding Error Messages on page 4 13 The two line display enables the current menu item to be shown while the user scrolls through the next level of menu choices See Section 3 5 2 Autoloader Display Menu Tree on page 3 12 Back Panel The back panel has the following features m Four fast wide SCSI connectors 68 pin high density two for the drive and two for the autoloader controller A 4 inch exte
56. nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Ger ts Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection veuillez prendre les pr cautions suivantes pendant l installation du mat riel e Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel e V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent a la tension et a la fr quence indiqu es sur l tiquette de classification de l appareil e Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entra nerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corpo
57. o de las normativas de seguridad en los equipos Sun modificados viii StorEdge L280 Service Manual February 1998 Ubicaci n de un producto Sun Precauci n Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexi n del cable de alimentaci n el ctrica Precauci n Los productos Sun estan disefiados A para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimiento o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio Precauci n No todos los cables de alimentaci n AN el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctri
58. of these indicators represented by the shaded boxes above a C displays if the drive needs cleaning WP displays if a tape is write protected Note In a menu option other than a test menu the Autoloader defaults to the drive status display when there has been no user interaction for three minutes Chapter 3 Product Operation and Configuration 3 7 3 4 2 Drive Autoloader Status The top display line normally shows the slot status or the current menu title The bottom display line shows the drive loader activity unless a front panel menu has been selected See Section 3 5 Top Level Menu Options on page 3 9 The status of the drive and Autoloader is indicated by the following m LOADER READY m LOADER ACTIVE DRIVE IDLE EANING m ERASING m LOADING m UNLOADING m NO DRIVE 3 8 StorEdge L280 Service Manual February 1998 3 5 Top Level Menu Options The menu structure is divided between standard access and password protected functions e To move through the menu use the control panel keys If a menu selection is flashing press Enter to select that option The top level menu contains the following functions Press Prev or Next while the Autoloader is in the ready state to view these options TABLE 3 2 Top Level Menu Options Option RELEASE DOOR Function Unlocks the access door See Opening the Door
59. oloader 2 When a changeable menu selection is flashing press Enter to select the option or press the Prev or Next button to display other available options Press Enter to select the flashing item Section 3 5 2 Autoloader Display Menu Tree on page 3 12 shows the autoloader menu options available throughout the control panel To select the functions listed below the shaded boxes a Press Enter when that option is displayed b Press the Prev or Next button to scroll through the list c To perform the displayed operation press Enter Chapter 3 Product Operation and Configuration 3 11 7 DRIVE STATUS Autoloader Display Menu Tree CANCEL UNLOAD TAPE OPERATING MODE as ADMIN RELEASE DOOR LOAD TAPE ENTER PSWD 000 000 000 ENTER FROM SLOT ENTER UNLOAD DRIVE YES NO SCSI IDs ENTER CONFIG TEST ENTER Update Drive Firmware ENTER CLEAN DRIVE OVERRIDE DOOR pory ENTER REP RECOVERED ON OFF AUTOLOAD ON OFF CIRCULAR ON OFF COMPRESSION ON OFF INQ TOGGLE ON OFF Indicates menu choices below current level Press Enter to select an option Press Cancel to go up a level on the menu tree or hold 3 5 seconds to quick release the door 3 12 StorEdge L280 Service Manual February 1998 EXERCISE HANDLE INIT MECHANICS CHECK INVENTORY EXERCISE MECH EMPTY TRANSPORT TRANSPORT MOTOR PLUNGE TEST TRANSLATE TEST
60. on page 3 2 LOAD TAP UNLOAD TAP ADMIN OPERATING MOD Moves a tape from a slot to the drive The second line displays FROM SLOT with the slot number Press Next until the desired slot number displays Press Enter to select The first full slot is the default slot If one slot is loaded only this slot can be selected Unload a tape from the drive to the slot it came from All functions under this menu option are password protected See Section 3 5 1 Password Protected Functions on page 3 11 There are three operating modes which are described below and in more detail on the following page AUTODET ECT STACKER MO RANDO MOD OD Operates as if in stacker mode until the Autoloader receives a changer command It then operates as if in random mode until power cycled Loads each tape sequentially after each drive unload request Allows random access to tapes Indicates there are multiple selections for that option Refer to Section 3 5 2 Autoloader Display Menu Tree on page 3 12 for the additional selections Chapter 3 Product Operation and Configuration 3 9 3 10 Autodetect Stacker This is the default mode for the Autoloader The Autoloader operates as if in Stacker mode until it receives a SCSI changer command After this command the Autoloader operates as if in Random mode The drive defaults
61. operation If the Autoloader does not recover from an error in normal operation remove the magazine and all the tapes and power cycle If the Autoloader files again it must be exchanged If the Autoloader powers on successfully reload the tapes and retry the failed operation TABLE 4 7 Error Codes Hex Error Probable Cause 01H ROM checksum error 02H Register error 03H Microprocessor error 04H Controlled area of RAM checksum error 05H RAM test error 06H SCSI chip error 07H Library controller chip error 2DH Door is open 4 14 StorEdge L280 Service Manual February 1998 TABLE 4 7 Error Codes Continued Hex Error Probable Cause 32H Invalid test number 33H Invalid configuration 34H Need to run INVENTORY CHECK test 35H Exercise test failed 36H Elements reserved 3CH Move to 3FH Put magazine in 40H Get magazine out 42H Put drive in 43H Get drive out 5EH Powerfail clear path 5FH Powerfail restore tapes 80H No error 81H Invalid command error This error indicates that the loader received an undefined or invalid parameter to a command 82H Undefined error code 83H Undefined error code 84H Tape in transit after a reset or poweron This error occurs after a powercycle 85H Did not find pusher home position during mechanical initalization 86H Did not find PUSHPOS 1 during mechanical initalization 87H Time out moving a tape onto or off of the transport during mechanical i
62. ord with a known good one Replace the unit Verify that all tapes are fully inserted in the magazine and that the magazine is securely locked into position inside the autoloader Cycle power If the power on test fails again press Enter to interpret the error code The Autoloader s power failed while a tape was in the drive and did not return to the ready state after the power came on No messages are displayed Press the power switch off and then on again to run the power on test Make sure the power cord is connected Make sure the power switch is on e Power cycle the Autoloader Chapter 4 Administration Diagnostics and Troubleshooting 9 4 20 TABLE 4 8 Problem Troubleshooting Table Continued What to Do An error message appears after inserting the magazine or loading tapes Verify that tapes are inserted correctly in the magazine See Section 3 2 Loading Unloading Tape Cartridges into the Autoloader on page 3 2 Verify that the correct tape type is used Type 1 111 amp IV If the activity light on the display panel is amber power cycle the Autoloader and try to load the magazine again when the drive and status indicators display If SECURITY ENABLED is displayed a security option has been set that prevents tapes from being loaded into or removed from the Autoloader See Section 4 6 Configuring the Autoloader on page 4 7
63. phique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT ET AUCUNE GARANTIE EXPRESSE OU IMPLICITE N EST ACCORDEE Y COMPRIS DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DE LA PUBLICATION A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ELLE NE SOIT PAS CONTREFAISANTE DE PRODUIT DE TIERS CE DENI DE GARANTIE NE S APPLIQUERAIT PAS DANS LA MESURE OU IL SERAIT TENU JURIDIQUEMENT NUL ET NON AVENU ES eos 4 Adobe PostScript Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA Department of Communications DOC Canada e Voluntary Control Council for Interference VCCI Japan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits
64. relles et de d g ts mat riels Veuillez suivre les instructions Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions MARCHE Votre systeme est sous tension courant alternatif Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre systeme est hors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est C en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Positionnement d un produit Sun Attention pour assurer le bon fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac 8 proximit d un radiateur ou d une source de chaleur Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation Attention les produits Sun sont congus pour fonctionner avec des alimentations monophas es munies d un conducteur neutre mis 4 la terre Pour carter les risques d lectrocution ne pas brancher
65. rnal SCSI jumper cable is included to connect the drive and the controller on a single line m One power connector to a power supply that enables 100V 240V operation without the need for voltage selection m Two fans one to cool the drive and one to cool the power supply m Three subassemblies a The drive with its alignment bracket fan and SCSI cable connections The SCSI Interface board with its rear faceplate and SCSI connectors The power supply Chapter 2 Theory of Operation 3 2 1 4 2 1 5 2 1 6 2417 Reliability TABLE2 1 Reliability Part Probable Life Span Autoloader MSBF 200 000 Swaps Magazine life 45 000 Swaps Tape cartridge 10 000 Swaps Drive 50 000 Load Unload Cycles Environmental Specification Temperature and humidity is limited by the media specification of 10 C 40 C operating and 20 80 noncondensing Humidity and temperature is also limited to 26 C wet bulb temperature See Section 1 1 1 Environmental Specifications on page 1 4 for more information Stacker and Library Functionality The Autoloader has three modes of operation See Section 3 5 Top Level Menu Options on page 3 9 for more information m Autodetect mode Defaults to Stacker mode until the Autoloader receives a changer command which changes it to Random mode until it is power cycled m Stacker mode Loads each tape sequentially after each drive unload request m Random mode Allows random access to tap
66. ruary 1998 5 Disconnect the following four cable connectors which are labeled in FIGURE 5 4 Note It is unnecessary to remove the internal SCSI ribbon cable from the back of the DLT drive FIGURE 5 4 Drive Cables TABLE 5 1 Cable Connectors A DLT Drive handle motor B Fan C Power DC D DLT Drive to loader 6 Hold the four cable connectors to the right side of the unit and remove the DLT drive Chapter 5 Removal and Replacement 5 5 52 1 Reassembly 1 Partially slide in the new DLT drive Reconnect the four cable connectors See FIGURE 5 4 on page 5 5 2 Taking care not to damage the cables insert the DLT drive into the unit 3 Install the seven screws on the drive s rear plate See FIGURE 5 3 on page 5 4 for screw locations Note Connect the power cable last 4 Connect the external cables See Section 1 3 Connecting the Autoloader on page 1 14 for the procedure 5 Power the unit on See Section 1 4 Powering on the System on page 1 16 for the procedure 5 6 StorEdge L280 Service Manual February 1998 9 3 5 3 1 072 0 Removing Stuck Tapes Tape Stuck in Transport Run the EMPTY TRANSPORT TEST under the TEST menu If this fails go to step 2 Power down the unit by unplugging the power cord from the back of the unit Open the door and remove the magazine Try to remove the tape by grasping it with your fingers Turn the upper
67. s Enter to accept the first set of flashing digits or the Next Prev button to change the values Press Enter to accept the second set of flashing digits or Next Prev to change the values Press Enter to accept the last set of flashing digits or Next Prev to change the values INFO displays Press the Prev or Next button until the desired function displays then press Enter 4 2 StorEdge L280 Service Manual February 1998 4 3 Changing the Administration Menu Password Tip Change the administration password before connecting to the host to prevent power cycling during configuration Complete steps 1 through 6 in Section 4 2 Entering the Administration Menu Password on page 4 2 Press the Next button until CONFIG displays and press Enter Press the Next or Prev button until NEW PASSWORD displays and press Enter NEW 000 000 000 displays and the first set of zeros flashes Press the Next or Prev button until the new number for the first part of the password displays then press Enter The second set of zeros flashes Press the Next or Prev button until the new number for the second part of the password displays then press Enter The last set of zeros flashes Press the Next or Prev button until the new number you wish to assign to the third part of the password displays then press Enter PASSWORD CHANGED displays which indicates that the password has
68. seconds 5 MB s 10 MB s with data compression assuming 2 1 compression 10 MB s 60 seconds 37 seconds 17 seconds 1 3 seconds 1 x 10 bytes read 1 x 107 bytes read 200 000 hours MTBF mean time between failures Note The operating system and applications impact data transfer rates Chapter1 Getting Started 1 3 Environmental Specifications TABLE 1 3 Environmental Specifications Characteristic Temperature Operating Non operating Operating wet bulb temperature Non operating wet bulb temperature Gradient Humidity Operating Non operating Shock Non operating trapezoidal Vibration 5 500 Hz Operating Non operating Non operating Product certification Safety Emissions Autoloader 10 to 40 C 40 to 66 C 25 C max 46 C max 10 C per hour 20 to 80 RH 10 to 95 RH 28 g 253 in s 0 21 g rms random 2 1 g rms random 0 5 g 0 to peak swept sine wave UL 1950 CSA 950 TUV TEC 950 FCC Class B CISPR 22 Class B StorEdge L280 Service Manual February 1998 TABLE 1 3 Environmental Specifications Characteristic Autoloader Power source AC power voltage 100 127V or 200 240V Auto Ranging Current Rating 100 127V 1 8A 50 60 HZ 220 240V 9A 50 60 HZ Auto Ranging Power Maximum 120 Watts Maximum Watts 100 Watts 100 127V 60 HZ Maximum Watts 90 Watts 200 240V 50 HZ Air quality Minimal parti
69. t on a circuit different from that to which the receiver is connected or d Consult the dealer or an experienced radio TV technician for help Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewlett Packard Storage Systems Division March 99 Australian Product Regulations Manager Hewlett Packard Australia Lid 31 41 Joseph Street Blackburn Victoria 3130 Australia European Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71304 Boblingen FAX 49 7031 14 3143 USA Product Regulations Manager Hewlett Packard Company 700 71st Avenue Greeley CO 80634 USA Phone 970 350 5600 xi xii StorEdge L280 Service Manual February 1998 2 Contents Preface xxi Getting Started 1 1 1 1 1 2 1 3 1 4 1 5 Technical Specifications 1 2 1 1 1 Environmental Specifications 1 4 Rackmounting the Autoloader 1 6 1 2 1 Mounting the Autoloader 1 7 1 2 2 Cable Management 1 13 Connecting the Autoloader 1 14 Powering on the System 1 16 Moving or Shipping the Autoloader 1 17 1 5 1 Moving the Autoloader 1 17 1 5 2 Shipping the Autoloader 1 19 Theory of Operation 2 1 2 1 Overview 2 1 2 11 Desktop Design 2 1 2 1 2 Rackmount Design 2 1 2 13
70. t on its side as shown FIGURE 5 7 2 Insert a Phillips screwdriver into the rewind hole on the bottom of the drive 3 Turn the screwdriver counterclockwise to rewind the tape FIGURE 5 7 Continue rewinding until the leader is seated in the tape 4 To ensure that the tape is fully rewound check that no tape is dangling from the tape cartridge Caution If the tape leader is not seated and you are unable to manually rewind the tape an obstruction or broken tape reel lock is the likely cause If either of these conditions exist it may not be possible to remove the tape without damaging it Refer the customer to data restoration facilities FIGURE 5 7 Rewinding a Stuck Tape Chapter 5 Removal and Replacement 1 5 12 StorEdge L280 Service Manual February 1998 Index A activity indicators 3 8 activity lights 3 6 addresses setting of SCSI 4 4 ADMIN menu changing the password 4 3 autoloader information logs 4 9 moving 1 17 to 1 18 setting SCSI addresses 4 4 B buttons See selection buttons C cable connections 1 14 to 1 15 cable management 1 13 cleaning the drives 4 6 4 12 clearance 1 5 configuration options listing of 4 7 to 4 8 control panel tests 4 10 to 4 11 control panel description 3 6 D declaration of conformity xi display window description of 3 6 display window messages 3 7 documents ordering xxiii Web xxiv drives cleaning 4 6 E electronics 2 7 enviro
71. that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product SELV Compliance Safety status of I O connections comply to SELV requ
72. the Autoloader Verify that a tape is not in the drive m If using a software application to manage files in the Autoloader check the software documentation for instructions on removing tapes If not using a software application use the UNLOAD top level menu option If the drive is loaded with a tape unload it before moving the Autoloader Refer to the backup software documentation or to Opening the Door on page 3 2 Switch off power by unplugging the power cord from the back of the unit Shut down the host if necessary Note Notify the system administrator before shutting down the host Remove the power cord and the host SCSI cable from the autoloader rear panel m If the Autoloader is a desktop unit lift it onto a cart and wheel it to its new location Go to step 6 m If the Autoloader is rackmounted follow these steps Note Keep all external accessories cables and terminator a Remove the two screws that secure the back of the Autoloader to the shelf See FIGURE 1 11 on page 1 18 b Remove the filler panel if necessary and slide the Autoloader out of the rack c Move the Autoloader to its new destination Chapter1 Getting Started 1 17 5 Reinstall the Autoloader into the rack using the rackmount kit instructions in Section 1 2 Rackmounting the Autoloader on page 1 6 FIGURE 1 11 Unbolting the Autoloader 6 Reconnect the power cord and SCSI cables 7 Co
73. the transport If this error occurs the loader controller will try to move the tape back into the drive Time out moving the transport from the drive load position to the slot position during a tape unload Time out finding PUSHPOS 1 during a tape unload Time out unloading a tape into the slot during tape unload Time out finding the pusher home position during a tape unload This error occurs after the tape was successfully placed back into the magazine so the move is effectively completed Time out moving the transport to DRIVPOS during a tape unload Time out finding PUSHPOS 2 during a CARTRIDGE UNLOAD command Could not unlock the door during an UNLOCK DOOR command 4 16 StorEdge L280 Service Manual February 1998 TABLE 4 7 Error Codes Continued Hex Error Probable Cause 9CH Did not find all of the valid slot positions during a SCAN MAGAZINE command 9DH Time out did not leave a tape type window during a SCAN MAGAZINE command 9EH Time out leaving DRIVPOS during a SCAN MAGAZINE command 9FH Could not lock the door during a door lock command or during a scan command if the door is unlocked Tape is already in the drive during a LOAD CARTRIDGE command AIH No tape in the selected slot during a LOAD CARTRIDGE command A2H Time out moving the transport to the slot position during a LOAD CARTRIDGE command A3H Time out finding PUSHPOS 1 during
74. to ID 0 and the controller to ID 1 Changer commands are INITIALIZE ELEMENT STATUS READ ELEMENT STATUS POSITION TO ELEMENT MOVE MEDIA and EXCHANGE MEDIA Mode When in Stacker mode the autoloader controller will not use an ID and is removed from the SCSI bus Only the drive is available at ID 0 In this mode the jumper cable can be removed from the back of the Autoloader but leaving the cable connected will not impact the system Note Move the terminator to the drive connector side Operation An autoload option is available under the CONFIG menu If selected the first available tape loads into an empty drive at power up By default autoload is off so that the user must use the front panel LOAD command to load tape cartridges When the host issues a SCSI unload command the Autoloader removes and inserts tape cartridges until the last piece has been unloaded If the Circular mode option has been selected in CONFIG the Autoloader will reload the first tape cartridge If Circular is disabled and the last tape cartridge has been unloaded the Autoloader stops operating until the user loads more tape cartridges If the Autoloader encounters a cleaning cartridge during the cycle it will be loaded into the drive as normal but will be automatically unloaded after the cleaning cycle If the user indicates which slot contains the cleaning cartridge via the clean drive menu the Au
75. toloader will skip that slot Random Mode In Random mode the drive and the autoloader controller are assigned SCSI IDs The drive defaults to an ID of 0 and the autoloader controller to an ID of 1 All stacker features are disabled after selecting random mode Tape cartridges can only be moved by using host SCSI commands to the Autoloader or by using the LOAD UNLOAD front panel menu Operation The SCSI interface for the Autoloader in Random mode conforms to the SCSI 2 command specification for tape changer devices StorEdge L280 Service Manual February 1998 Sal Password Protected Functions All ADMIN functions are password protected Before accessing the following options enter the password A default password of 000 000 000 is set at the factory Change this password when first using the Autoloader TABLE 3 3 Admin Menu Options Option Function INFO Retrieves performance information stored in the Autoloader CLEAN DRIVE Enables the user to clean the drive SCSI IDs Sets the SCSI addresses for the autoloader controller and the drive CONFIG Customizes the Autoloader s functions See TABLE 4 2 on page 4 7 UPDATE DRIVE FW Enables the user to update the firmware in the drive TEST Runs internal autoloader tests Section 4 8 Running an Internal Test on page 4 10 OVERRIDE DOOR Emergency door release that does not check the internal state of the Aut
76. traight out FIGURE 3 1 part no F370 3422 01 FIGURE 3 1 Removing the Magazine Chapter 3 Product Operation and Configuration 3 3 3 2 4 Loading Tapes The Autoloader has two internal storage slots behind the magazine slot numbers 7 and 8 and six slots in the removable magazine slot numbers 1 6 With the write protect switch facing out and at the top load tapes into the magazine by pushing the tape in and holding it until it clicks A metal tab will release and lock it into place FIGURE 3 2 M Ti oe i j er 5 ATA 1 E A Fun HH 1 4 A E al k Dr e WE Eo ar E EIRE re et j RE H 1 3 F val f a j i Fi 4 ch L Er re FIGURE 3 2 Loading Tapes Into the Magazine Caution Since this is a static sensitive area touch the sheet metal panel on the left side of the unit for electrostatic discharge Take care not to touch internal electronics Note If the metal tab is stuck in the Up position place the corner of the tape on the tab and slide the tape into the slot The latching mechanism will not click since the tab is already engaged When tapes are locked into the magazine the tapes will not fall out if the magazine is turned 3 4 StorEdge L280 Service Manual February 1998 2 With the write protect switch facing out of the Autoloader and at the top load internal slots by pushing the tape in until it clicks The
77. uelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook Java le logo Jave Coffee Cup et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconna t les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation gra
78. v StorEdge L280 Service Manual February 1998 CHAPTER 1 Getting Started This chapter explains the following Understanding technical specifications Knowing the product components Installing the Autoloader Connecting the Autoloader Powering on the Autoloader Moving or shipping the Autoloader 1 1 1 2 Technical Specifications This section contains information about the following m Physical specifications m Autoloader Drive characteristics Environmental specifications TABLE 1 1 details the physical specifications of the Autoloader TABLE 1 1 Physical Specifications of the Autoloader Description Desktop Rackmounted Height 187 mm 7 35 inches 177 mm 6 97 inches Width 226 mm 8 90 inches 220 mm 8 65 inches Depth 559 mm 22 inches 559 mm 22 inches Gross shipping weight 19 3 kg 42 5 lbs 17 7 kg 38 9 lbs Interface SCSI 2 high density wide SCSI 2 high density wide differential differential StorEdge L280 Service Manual February 1998 TABLE 1 2 details the performance of the Autoloader and drive TABLE 1 2 Autoloader Drive Characteristics Description Autoloader characteristics Average tape access time Average tape exchange time Drive characteristics Sustained transfer rate Peak transfer rate Average access time Tape load time Tape unload time Repositioning time Hard error rate Undetected error rate Reliability Performance 11 seconds 22
79. you are installing a desktop unit into a rack you will have to remove the cover and feet See Section 5 1 Replacing a Unit on page 5 2 for the procedure 9 Secure the unit by installing two M4x10 mm screws through the support bracket and into the rear panel FIGURE 1 7 10 After connecting the external cables secure the cables to the side of the rack by following step 4 in Section 1 2 2 Cable Management on page 1 13 Note Save remaining screws for a possible second Autoloader installation FIGURE 1 7 Securing the Autoloader Caution Be certain that the ambient of the rack cabinet does not exceed the maximum room ambient of 104 F or 40 C 1 12 StorEdge L280 Service Manual February 1998 1 2 2 Cable Management rackmounted Autoloaders so that they do not interfere with other moveable Caution Ensure that SCSI and power cables are properly routed and secured on rackmounted products Failure to properly route cables could damage them 1 After connecting the external cables in Section 1 3 Connecting the Autoloader on page 1 14 thread a cable tie through the metal rail inside the rack FIGURE 1 8 2 Gently pull the cables toward the nearest cable tie to secure them to the rack 3 Route the cables through the rack so that they do not interfere with other rackmounted products FIGURE 1 8 Cable Management Chapter 1 Getting Started 1 13 1 3 Connecting the Autoloader

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