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HP Pavilion dv7 Notebook PC

1. 665999 001 Top cover in steel gray finish includes TouchPad and TouchPad cable and TouchPad button board and TouchPad button board cable 666001 001 Keyboard for use with all computer models in the United States includes keyboard cable 666001 031 Keyboard for use with all computer models in the United Kingdom and Singapore includes keyboard cable 666001 041 Keyboard for use with all computer models in Germany includes keyboard cable 666001 051 Keyboard for use with all computer models in France includes keyboard cable 666001 061 Keyboard for use with all computer models in Italy includes keyboard cable 666001 071 Keyboard for use with all computer models in Spain includes keyboard cable 666001 121 Keyboard for use with all computer models in Canada includes keyboard cable 666001 131 Keyboard for use with all computer models in Portugal includes keyboard cable 666001 141 Keyboard for use with all computer models in Turkey includes keyboard cable 666001 171 Keyboard for use only with computer models equipped with an Intel processor in Saudi Arabia includes keyboard cable 666001 211 Keyboard for use with all computer models in Hungary includes keyboard cable 666001 251 Keyboard for use with all computer models in Russia includes keyboard cable 666001 281 Keyboard for use only with computer models equipped with an Intel processor in Thailand includes keyboard cable 666001 291 Keyboard for use only
2. E NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors Z CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Preliminary replacement requirements Al Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down throu
3. Description Spare part number AMD A8 3550MX 2 70 GHz processor 2 00 GHz FSB 4 0 MB L2 cache quad core 45 W 669691 001 AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 45 W 653364 001 AMD A8 3520M 2 50 GHz processor 1 60 GHz FSB 4 0 MB L2 cache quad core 45 W 669690 001 AMD A8 3510MX 2 50 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 45 W 653358 001 AMD A8 3500M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 35 W 653350 001 AMD A6 3430MX 2 40 GHz processor 1 70 GHz FSB 4 0 MB L2 cache quad core 45 W 669689 001 AMD A6 3420M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 45 W 669688 001 AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 45 W 653357 001 AMD A6 3400M 2 30 GHz processor 1 40 GHz FSB 4 0 MB L2 cache quad core 35 W 653349 001 AMD A4 3330MX 2 60 GHz processor 2 40 GHz FSB 2 0 MB L2 cache dual core 45 W 669687 001 AMD A4 3320MX 2 60 GHz processor 2 00 GHz FSB 2 0 MB L2 cache dual core 45 W 669686 001 AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 45 W 653356 001 AMD A4 3305M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 45 W 672093 001 AMD A4 3300M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 35 W 653348 001 AMD E2 3300M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 35 W 653351 001 Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GH
4. Chapter 2 External component identification Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE The SuperSpeed USB ports are also compatible with USB 1 0 and 2 0 devices Connects an optional computer headset microphone stereo array microphone or monaural microphone Produce sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to a jack the computer speakers are disabled Right side Item Component Description 1 Power light e White The computer is on e Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Drive light e Blinking white The hard drive is being accessed e Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 3 USB ports 2 Connect optional USB devices 4 Optical drive Reads and writes to an optical disc 5 Optical drive light White The optical drive is being accessed e Amber The optical drive is off 6 Optical drive eject button Ejects the optical disc
5. a b Qu bs 8 If it is necessary to replace the display panel cable N a Disconnect the display logo light cable 1 from the display panel cable b Release the display panel cable 2 from the clips 3 built into the display enclosure 102 Chapter 4 Removal and replacement procedures c Remove the display panel cable 4 The display panel cable includes the webcam microphone module cable and is available in the Display Cable Kit spare part number 665594 001 9 If it is necessary to replace the wireless antenna cables and transceivers a Release the wireless antenna transceivers 1 from the display enclosure The wireless antenna transceivers are attached to the display enclosure with double sided tape b Release the wireless antenna cables from the clips 2 built into the display enclosure Component replacement procedures 103 Remove the wireless antenna cables and transceivers 3 The wireless antenna cables and transceivers are available in the Antenna Kit spare part number 665591 001 Reverse this procedure to reassemble and install the display assembly 104 Chapter 4 Removal and replacement procedures 5 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes set
6. 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 46 Chapter 4 Removal and replacement procedures Item Description Function 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer Computer feet The computer feet are adhesive backed rubber pads There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number 9 cell 100 WHr 3 00 AHr LI 636631 001 6 cell 62 WHr 2 80 AHr LI 593562 001 6 cell 55 WHr 2 55 AHr U 593554 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Component replacement procedures 47 Remove the ba
7. Preliminary replacement requirements 43 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines 44 Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of noncon
8. System board see System board on page 81 Remove the optical drive cable 1 Release the optical drive cable 1 from the clips and routing channel built into the base enclosure 2 Remove the two Phillips PM2 0x7 0 screws 2 that secure optical drive connector to the base enclosure 3 Remove the optical drive cable 2 from the base enclosure Reverse this procedure to install the optical drive cable Component replacement procedures 93 Rear speakers Ef NOTE The rear speakers are included in the Speaker Kit spare part number 665610 001 Before removing the rear speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 48 Hard drive see Hard drive on page 51 WLAN module see WLAN module on page 56 Keyboard see Keyboard on page 59 Top cover see Top cover on page 62 System board see System board on page 81 Remove the rear speakers and cables 1 2 3 4 Close the computer Turn the computer u
9. 7 AC adapter light White The computer is connected to external power and the battery is fully charged e Amber The battery is charging e Off The computer is not connected to external power 8 Power connector Connects an AC adapter 9 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 19 Bottom 20 Item Component Description 1 Integrated subwoofer Provides superior bass sound 2 Vents 7 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery bay Holds the battery 4 Battery release latch Releases the battery from the battery bay and releases the hard drive memory module compartment cover 5 Hard drive bay Holds the hard drive and wireless LAN WLAN device Chapter 2 External component identification and contains the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore
10. e Rear speakers see Rear speakers on page 94 Component replacement procedures 97 Remove the display assembly 1 Release the wireless antenna cables from the clips 1 and the opening in the base enclosure ACAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 2 Remove the six Phillips PM2 5x5 0 screws 2 and 3 that secure the display assembly to the computer E NOTE The middle screw 3 on the left hinge secures the display panel cable ground loop to the hinge 3 Remove the display assembly 4 98 Chapter 4 Removal and replacement procedures 4 If it is necessary to replace the display bezel or any of the display assembly subcomponents a Remove the Mylar screw covers 1 and the two Phillips PM2 5x5 0 screws 2 that secure the display bezel to the display assembly b Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel 4 The display bezel is available using spare part number 665592 001 2a ih Component replacement procedures 99 5 If it is necessary to replace the display panel a Remove the ten Phillips PM2 5x5 0 screws that secure the display panel to the display enclosure b Uh the top edg
11. quad core 45 W Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W Intel Core i5 2450M 2 50 GHz processor SC turbo up to 3 10 GHz 3 0 MB L3 cache 1333 MHz FSB dual core 35 W Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Intel Pentium B970 TJ85 2 30 GHz processor 2 0 MB y L3 cache dual core 35 W Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB y L3 cache dual core 35 W Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB Y L3 cache dual core 35 W Chipset AMD A70M fusion controller hub FCH Y Intel HM65 Express chipset Y Graphics Internal graphics V e AMD Radeon HD 6620G graphics on computer models equipped with an AMD A8 processor e
12. 20 GHz processor 1333 MHz FSB 631253 001 3 0 MB L3 cache dual core 35 W ntel Core i5 2450M 2 50 GHz processor SC turbo up to 3 10 GHz 3 0 MB L3 cache 676359 001 1333 MHz FSB dual core 35 W ntel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache 653341 001 dual core 35 W niel Core i3 2370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W 677152 001 niel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 653340 001 niel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 niel Pentium B970 TJ85 2 30 GHz processor 2 0 MB L3 cache dual core 35 W 676785 001 niel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W 664662 001 niel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 15 Fan heat sink assembly includes replacement thermal material For use only with computer models equipped with an AMD processor and a graphics 666527 001 subsystem with discrete memory For use only with computer models equipped with an AMD processor and a graphics 666526 001 subsystem with UMA memory For use only with computer models equipped with an Intel processor and a graphics 666391 001 subsystem with 2048 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics 666390 001 subsystem with 1024 MB of discrete memory For use only with computer models equipped with an Intel proce
13. 3 Press esc while the computer is restarting and then press f9 for boot options 4 Select the flash drive from the boot options window 116 Chapter 7 Backup and recovery Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place As you add new software and data files continue to create backups on a regular basis How completely you are able to recover your system depends on how recent your backup is Ey NOTE A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times e AI regularly scheduled times XQ TIP Set reminders to back up your information periodically e Before the computer is repaired or restored e Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points Store personal files in the Documents library and back up this folder periodically e Save customized settings in
14. 5x5 0 screws 2 that secure the SD Card reader board to the base enclosure 72 Chapter 4 Removal and replacement procedures 3 Remove the SD Card reader board 3 and cable Reverse this procedure to install the SD Card reader board and cable Component replacement procedures 73 Bluetooth module Ef NOTE This section applies only to computer models equipped with an Intel processor E NOTE The Bluetooth module does not include the Bluetooth module cable The Bluetooth module cable is available using spare part number 665595 001 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module and cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the Bluetooth module and cable 1 Disconnect the Bluetooth module cable 1 from the system board 2 Release the B
15. 6 cell 62 WHr 2 80 AHr LI 593562 001 6 cell 55 WHr 2 55 AHr U 593554 001 21 RTC battery includes cable and double sided tape 665606 001 22 Memory modules 2 For use with all computer models 4 GB memory module DDR3 10600 1333 MHz 621569 001 2 GB memory module DDR3 10600 1333 MHz 621565 001 For use only with computer models equipped with an AMD processor 4 GB memory module DDR3 12800 1600 MHz 641369 001 8 GB memory module for use only with computer models equipped with an Intel processor 634091 001 DDR3 10600 1333 MHz 28 Chapter 3 Illustrated parts catalog Item Component Spare part number 23 WLAN module For use with all computer models Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 For use only with computer models equipped with an AMD processor Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR2002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1EDR Combo 593127 001 Adapter BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 For use only with computer models equipped with an Intel processor Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Advanced N 6230 WLAN module 6
16. 81 Fan heat sink assembly see Fan heat sink assembly on page 85 Remove the processor 1 Use a flat bladed screw driver 1 to turn the processor locking screw one half turn counterclockwise 2 until you hear a click Component replacement procedures 91 2 Lift the processor 3 straight up and remove it f NOTE The gold triangle 4 on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor Reverse this procedure to install the processor 92 Chapter 4 Removal and replacement procedures Optical drive cable f NOTE The optical drive cable is included in the optical drive spare part kit The optical drive cable includes the optical drive connector Before removing the optical drive cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 48 Hard drive see Hard drive on page 51 Keyboard see Keyboard on page 59 Top cover see Top cover on page 62
17. 96 SuperSpeed USB port 18 system board removal 81 spare part numbers 39 81 System Diagnostics 105 25 37 T Thermal Material Kit spare part numbers 25 36 82 tools required 41 top cover removal 62 spare part numbers 38 62 TouchPad button 15 TouchPad components 15 TouchPad icon 15 TouchPad off light TouchPad on light TouchPad zone 15 transporting guidelines 44 24 37 14 15 14 15 U USB board removal 76 spare part number 25 36 USB DVB T dipole antenna spare part number 33 USB DVB T TV tuner spare part number 33 USB pot 18 19 V vents 18 20 video product description 6 W Web browser button 12 webcam 16 webcam light 16 webcam microphone module removal 101 spare part number 101 webcamera microphone module spare part number 30 36 Windows applications key 13 Windows logo key 12 wireless antenna locations 16 removal 103 spare part number 30 104 wireless light 14 wireless product description 6 WLAN module removal 56 spare part numbers 29 34 35 36 56 workstation guidelines 44 Index 127
18. A4 3330MX 2 60 GHz processor 2 40 V GHz FSB 2 0 MB L2 cache dual core 45 W AMD A4 3320MX 2 60 GHz processor 2 00 N GHz FSB 2 0 MB L2 cache dual core 45 W AMD A4 3310MX 2 50 GHz processor 2 10 Y GHz FSB 2 0 MB L2 cache dual core 45 W AMD A4 3305M 2 50 GHz processor 1 90 GHz FSB N 4 0 MB L2 cache dual core 45 W AMD A4 3300M 2 50 GHz processor 1 90 GHz FSB V 4 0 MB L2 cache dual core 35 W 2 Category Description AMD E2 3300M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 35 W Computer models equipped with an AMD processor A Computer models equipped with an Intel processor Intel Core i7 2860QM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W Intel Core i7 2820QM 2 30 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W Intel Core i7 2760QM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W Intel Core i7 2720QM 2 20 GHz SC turbo up to 3 00 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W Intel Core i7 2670QM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W Intel Core i7 2630QM 2 00 GHz SC turbo up to 2 90 GHz processor 1600 MHz FSB 6 0 MB L3 cache
19. Centrino Wireless N WiMAX 6150 WLAN module 633817 001 Intel Centrino Wireless N 1000 802 11b g n 1x2 WLAN module 593530 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter 630705 001 BT3 0 HS ready Chapter 4 Removal and replacement procedures Z CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 48 Remove the WLAN module 1 Disconnect the WLAN antenna cables from the terminals on the WLAN module Ef NOTE The 1 WLAN antenna cable is connected to the WLAN module Main terminal The 2 WLAN antenna cable is connected to the WLAN module Aux termina
20. GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 500 GB 5400 rpm 9 5 mm 634932001 320 GB 7200 rpm 9 5 mm 634862 001 320 GB 5400 rpm 9 5 mm 622643 001 160 GB solid state drive does not include bracket connector cable Mylar shield or screws For use only on computer models equipped with an AMD processor 682679 001 For use only on computer models equipped with an Intel processor 665985 001 Before removing a hard drive follow these steps 1 2 3 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 Remove the service cover see Optical drive on page 48 Remove the hard drive EZ NOTE Steps 1 through 3 apply to the primary hard drive See steps 4 through 7 for secondary hard drive removal information Ws 2 Disconnect the hard drive cable 1 from the system board Remove the four Phillips PM2 5x5 0 screws 2 that secure the hard drive to the computer Component replacement procedures 51 3 Remove the hard drive 3 Disconnec
21. Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 653341 001 35 W Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W 653340 001 Intel Core i3 2370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W 677152 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W 653339 001 Intel Pentium B970 TJ85 2 30 GHz processor 2 0 MB L3 cache dual core 35 W 676785 001 Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W 664662 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W 653338 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components Optical drive see Optical drive on page 48 Hard drive see Hard drive on page 51 WLAN module see WLAN module on page 56 Keyboard see Keyboard on page 59 Top cover see Top cover on page 62 System board see System board on page
22. Remove the two Phillips PM2 5x5 0 screws 3 that secure the front right speaker to the base enclosure 4 Rotate the front left speaker 1 clockwise to release it from under the system board 78 Chapter 4 Removal and replacement procedures 5 Remove the front left speaker 2 6 Remove the front right speaker 3 Reverse this procedure to install the front speakers and cables Component replacement procedures 79 Power connector cable Description Spare part number Power connector cable 665596 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the power connector cable 1 Release the power connector cable from the clips 1 built into the base enclosure 2 Disconnect the power connector cable 2 from the system board 3 Remove the two Phillips P
23. a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a 665989 001 dual core processor and a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6490 chipset a 665986 001 quad core processor and a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6490 chipset a 665987 001 dual core processor and a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel HM65 chipset a 665993 001 quad core processor and a graphics subsystem with UMA memory For use only with computer models equipped with the Intel HM65 chipset a 665990 001 dual core processor and a graphics subsystem with UMA memory Thermal Material Kit includes replacement thermal pads and paste For use only with computer models equipped with an AMD processor and a graphics 665286 001 subsystem with discrete memory Computer major components 25 Item Component Spare part number For use only with computer models equipped with an AMD processor and a graphics 665285 001 subsystem with UMA memory For use only with computer models equipped with an Intel processor and a graphics 665355 001 subsystem with 2048 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics 665354 001 subsystem with 102
24. and 4 apply to computer models equipped with an AMD processor See steps 5 3 and 6 for fan heat sink assembly removal information for computer models equipped with an Intel processor Following the 1 through 9 sequence indicated on the heat sink loosen the nine captive screws 1 that secure the fan heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the fan heat sink assembly from side to side to detach it 86 Chapter 4 Removal and replacement procedures 4 Remove the fan heat sink assembly 2 T lmm lm E NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan heat sink assembly is removed Replacement thermal material is included with the fan heat sink assembly processor and system board spare part kits e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e A thermal pad is used on the Northbridge chip 3 and the heat sink section 4 that services it e A thermal pad is used on the graphics subsystem chip 5 and the heat sink section 6 that services it only on computer models equipped with a graphics subsystem with discrete memory Component replacement procedures 87 Ey NOTE Steps 5 and 6 apply to computer models equipp
25. computer functionality and then contact technical support through Help and Support 3 Illustrated parts catalog Service tag 22 When ordering parts or requesting information provide the computer serial number and model description provided on the service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag a Q serat XXXXXKXK MN OQ A LE D IESU E Product XOOO0000X HHRHH ELLE UELLE Warranty lylyOy Item Description Function 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier needed to locate documents drivers and support for the computer Chapter 3 Illustrated parts catalog Computer major components o Computer major components 23 Item Component Spare part number 1 Display assembly The display assembly is spared at the subcomponent level only For more display assembly spare part informat
26. models 609940 001 65 W RC V HP Smart AC adapter for use with all computer models 609939 001 90 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an 609947 001 Intel processor 65 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an 609948 001 Intel processor Power cord 3 pin black 1 83 meter For use with all computer models For use in Denmark 49037 1 081 For use in Europe 490371 021 For use in Italy 49037 1 061 For use in North America 49037 1 001 For use in South Africa 49037 l ART For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 For use only with computer models equipped with an Intel processor For use in Australia 490371 011 For use in India 49037 1 D61 For use in Israel 49037 1 BB1 For use in Japan 490371 291 For use in South Korea 490371 AD1 For use in Taiwan 49037 1 AB1 For use in Thailand 49037 1 201 Chapter 2 Illustrated parts catalog Component Spare part number Remote control full function with teletext 465541 004 Screw Kit 665608 001 USB DVB T dipole antenna 581223 001 USB DVB T TV tuner 581222 001 Sequential part number listing Spare part number Description 465541 004 Remote control full function with teletext 49037 1 001 Power cord for use with all computer models in North America 3 pin black 1 83 meter 490371 011 Power cord for u
27. number must be on each element Corset approval number and logo must be printed on a flag label The flexible cord must be Type HVCTF 3x1 25 mm conductor size Power cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark For 127 V ac the flexible cord must be Type SVT or SJT 3 x 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or CUL marks For 240 V ac the flexible cord must be Type HO5VV F 3x0 75 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 123 Index A AC adapter light 19 AC adapter spare part numbers 32 34 Action keys 13 antenna locations 16 removal 103 spare part number 30 36 104 Antenna Kit spare part number 30 36 104 audio product description 6 audio in jack 18 audio out jack 18 B bkey 13 base enclosure spare part number 28 37 battery removal 47 spare part numbers 28 34 35 47 battery bay 20 battery release latch 20 bezel spare
28. partnumber 36 Blu ray Disc R RW FX SuperMulti Drive removal 48 spare part number 28 32 39 48 Blu ray Disc R RW with SuperMulti DVD R RW Double Layer Drive with LightScribe precautions 42 124 Index Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive removal 48 spare part number 28 32 39 48 Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Drive with LightScribe precautions 42 Bluetooth module removal 74 spare part number 25 33 74 Bluetooth module cable removal 75 spare part number 25 36 74 bottom components 20 button components 11 buttons optical drive eject 19 power 11 TouchPad 15 Web browser 12 C Cable Kit spare part number 36 cables service considerations 41 caps lock light 14 chipset product description 3 components bottom 20 buttons 11 display 16 front 17 keys 12 left side 18 lights 14 rightside 19 TouchPad 15 computer feet locations 47 computer major components 23 connectors service considerations 41 D device specifications 110 Digital Media Slot 17 display assembly removal 97 spare partnumber 97 subcomponents 30 display bezel removal 99 spare partnumber 30 99 Display Cable Kit spare part number 30 36 103 display components 16 display enclosure spare part numbers 30 37 Display Hinge Kit spare part number 30 36 102 display lid switch board removal 70 spare partnumber 25 37 70 display panel product description 4 removal 100 spare part num
29. processor 1 90 GHz FSB 4 0 MB L2 cache dual core 653348 001 35 W AMD E2 3300M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 653351 001 35 W Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz FSB 666175 001 8 0 MB L3 cache quad core 45 W 26 Chapter 2 Illustrated parts catalog Item Component Spare part number Intel Core i7 2820QM 2 30 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 634694 001 8 0 MB L3 cache quad core 45 W ntel Core i7 2760QM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 666174 001 6 0 MB L3 cache quad core 45 W ntel Core i7 2720QM 2 20 GHz SC turbo up to 3 00 GHz processor 1600 MHz FSB 631254 001 6 0 MB L3 cache quad core 45 W ntel Core i7 2670GM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 665116 001 6 0 MB L3 cache quad core 45 W ntel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 666173 001 4 0 MB L3 cache dual core 35 W ntel Core i7 2630QM 2 00 GHz SC turbo up to 2 90 GHz processor 1600 MHz FSB 635501 001 6 0 MB L3 cache quad core 45 W ntel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 1333 MHz FSB 631252 001 4 0 MB L3 cache dual core 35 W niel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 1333 MHz FSB 631255 001 3 0 MB L3 cache dual core 35 W ntel Core i5 2520M 2 50 GHz SC turbo up to 3
30. reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 Atthe download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update f NOTE If you connect your computer to a network consult the network administrator before installing any softwar
31. requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries 120 The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Chapter 8 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Argentina IRAM Australia SAA 1 Austria OVE Belgium CEBEC 1 Brazil ABNT l Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC
32. surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents 1 Product O 1 2 External component identification ccccccccsccssesccsscccsescccsscccscccceccccececsescesescesessceees 10 Te THT 1 SI TTT 1 eus T 12 Die T tas iced one PUERO 14 TT ussaitqnsiqiepi DEMAIN LR Sd EEU M NNMPRNUS E ttre entree re rt 15 BL Top NP T N 16 ginge ere TET 17 Fir Pee terre verre en tery rer titer nner 18 Nl Es TT 19 Batom METTI T cnr 20 3 Hlusheoted puris catal g ueeaseessspkoe huit sh pee E E RMRENE MENSAE CURE RPOEEE EVER ER YEEATE PE PORE VERENA ME FEX SUPE E Ub rees 21 SENICE m 22 Computer major compohehls 1 9 6 terae ae Eaa eode bye Gee day deka ooh eee ese e Ud E Ex T kn denote ees 23 Display assembly subcomponents eee 30 Mass ee e EE CE 31 Miscellaneo s pars reciia a ote E ne eee 32 Sequential part number listing sse eee 33 4 Removal and replacement procedures sssssesssooosssoosssoosssosssssossssoosssessssssssssosssssossssossse 41 Preliminary replacement requirements e 41 NIU TT 41 Service considerations ee
33. the top cover 2 Reverse this procedure to install the top cover Component replacement procedures 65 Fingerprint reader board E NOTE The fingerprint reader board does not include the fingerprint reader board cable The fingerprint reader board cable is included in the Cable Kit spare part number 665593 001 Description Spare part number Fingerprint reader board includes bracket 665310 001 Before removing the fingerprint reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the fingerprint reader board bracket and cable 1 Turn the top cover upside down with the front toward yov 2 Release the fingerprint reader board cable 1 from the surface of the top cover Remove the two Phillips PM2 0x2 0 screws 2 that secure the fingerprint reader board and bracket to the top cover 66 Chapt
34. with all computer models 609941 001 120 W PFC RC V HP Smart AC adapter for use with all computer models 609947 001 90 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 609948 001 65 W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an Intel processor 621565 001 2 GB memory module for use with all computer models DDR3 10600 1333 MHz 621569 001 4 GB memory module for use with all computer models DDR3 10600 1333 MHz 622643 001 320 GB 5400 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 630703 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use with all computer models 630705 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for use only with computer models equipped with an Intel processor 631252 001 Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W includes replacement thermal material 631253 001 Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 1333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631254 001 Intel Core i7 2720QM 2 20 GHz SC turbo up to 3 00 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W includes replacement thermal material 631255 001 Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 1
35. 11b g n 1x2 WLAN module Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready External media Digital Media Slot supports the following digital Y Y card card formats e MultiMediaCard Secure Digital SD Memory Card Secure Digital High Capacity Memory card Secure Digital Extended Capacity Memory Card HP Multi Format digital Media Reader support SD Y V SDHC SDXC with UHS104 support MMC push push insertion and removal 8 Category Description Computer models Ports equipped with an AMD processor e 3 pin AC power Y e Audio in mono microphone e Audio out stereo headphone e HDMI version 1 4 supporting 1920x1200 60Hz R45 Ethernet includes link and activity lights e USB 2 0 3 ports e On computer models equipped with an AMD processor VGA Dsub 15 pin supporting 2048x1536 external resolution 9 85 Hz 1920x1600 external resolution 9 60Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video e On computer models equipped with an Intel processor VGA Dsub 15 pin supporting 2048x1536 external resolution 75 Hz 1920x1200 external resolution 9 60Hz hot plug and unplug and auto detection for correct output to wide aspect vs standard aspect video Computer models equipped with an Intel processor EI Keyboard Fullsize Dura coat island style keyboard with full V pointing devices numeric keypad TouchP
36. 31956 001 Intel Centrino Wireless N WiMAX 6150 WLAN module 633817 001 Intel Centrino Wireless N 1000 802 11b g n 1x2 WLAN module 593530 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo adapter 630705 001 BT3 0 HS ready 24 Service cover ovailable in the Plastics Kit spare part number 665604 001 Computer major components 29 Display assembly subcomponents 30 Item Component Spare part number 1 Display bezel 665592 001 2 Display Hinge Kit includes left and right display hinges and brackets 665599 001 3 Display panel 17 3 in FHD LED AntiGlare display panel for use only with computer models equipped 666397 001 with an Intel processor 17 3 in HD LED BrightView display panel for use with all computer models 666396 001 4 Display Cable Kit includes display panel cable and webcamera 665594 001 microphone module cable 5 Webcamera microphone module 665365 001 6 Antenna Kit includes left and right wireless antenna cables and transceivers 66559 1 001 7 Display enclosure In dark umber finish 665976 001 In steel gray finish 665977 001 Display Rubber Kit not illustrated include Mylar screw covers 665607 001 Display Screw Kit not illustrated 665609 001 Chapter 2 Illustrated parts catalog Mass storage devices Item Component Spare part number 1 Hard drive 2 5 in SATA does not include br
37. 333 MHz FSB 3 0 MB L3 cache dual core 35 W includes replacement thermal material 631956 001 Intel Centrino Advanced N 6230 WLAN module for use only with computer models equipped with an Intel processor Chapter 3 Illustrated parts catalog Spare part number Description 633252 001 750 GB 7200 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 633817 001 Intel Centrino Wireless N WiMAX 6150 WLAN module for use only with computer models equipped with an Intel processor 634091 001 8 GB memory module for use only with computer models equipped with an Intel processor DDR3 10600 1333 MHz 634250 001 750 GB 5400 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 634694 001 Intel Core i7 2820QM 2 30 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W includes replacement thermal material 634862 001 320 GB 7200 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 634932 001 500 GB 5400 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 635501 001 Intel Core i7 2630GM 2 00 GHz SC turbo up to 2 90 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W includes replacement thermal material 636631 001 9 cell 100 WHr 3 00 AHr Li battery 638974 001 1 TB
38. 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 Requirements for specific countries and regions 121 122 Country region Accredited agency Applicable note number The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SVT SJT or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCTF 3 conductor 0 75 mm or 1 25 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark The flexible cord must be Type HO5VV F 3X0 75 mm conductor size KTL logo and individual approval
39. 4 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics 665353 001 subsystem with UMA memory 14 Processor includes replacement thermal material AMD A8 3550MX 2 70 GHz processor 2 00 GHz FSB 4 0 MB L2 cache quad core 669691 001 45 W AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 653364 001 45 W AMD A8 3520M 2 50 GHz processor 1 60 GHz FSB 4 0 MB L2 cache quad core 669690 001 45 W AMD A8 3510MX 2 50 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 653358 001 45 W AMD A8 3500M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 653350 001 35 W AMD A6 3430MX 2 40 GHz processor 1 70 GHz FSB 4 0 MB L2 cache quad core 669689 001 45 W AMD A6 3420M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 669688 001 45 W AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 653357 001 45 W AMD A6 3400M 2 30 GHz processor 1 40 GHz FSB 4 0 MB L2 cache quad core 653349 001 35 W AMD A4 3330MX 2 60 GHz processor 2 40 GHz FSB 2 0 MB L2 cache dual core 669687 001 45 W AMD A4 3320MX 2 60 GHz processor 2 00 GHz FSB 2 0 MB L2 cache dual core 669686 001 45 W AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 653356 001 45 W AMD A4 3305M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 672093 001 45 W AMD A4 3300M 2 50 GHz
40. 41 Plasie PariS soea L T E 41 Cables and connectors sse 41 Drive handling esseri bt bee DISP DER a PM EP NR UP DUI RUD HE DEDE 42 Gro nding g idelines ssori siie Neate aia e Monete sita eu been tete tliis 42 Electrostatic discharge damage sese 42 Packaging and transporting guidelines sse eee ee 44 Component replacement procedures see 46 e sn mL 46 Computer MM 47 sl A w 47 Optical drive socios otto rS REP tI dte buo pui ripe iu R TEAN be EAER Deep d Udo idus 48 Hard CE scsi ohh aan ead in oh a e aei a SHDN pea Maha Dae 51 RIG lt T 54 Memory module 55 LA afi THT 56 Keyboard H 59 EET E RTS 62 Fingerprint reader board sss 66 Power bullam T HT 68 Display lid switch board sss 70 SIDES iro Fender Gelbe ME Rd cuantos Kb Gateb anni bte Domsti lona SR M 72 SI e mod le sieisen aiai aa enia YR Ebr ce au ETE ETa 74 USP Board saec e E E E S 76 Front speakers MIENNE C 78 Power connector cable csse rer bi irm eri reca vac seq var ua Eao bor dtt 80 System Dodra TTT 81 Fein E T TU 85 NTT 89 Optical drive CGS see 93 Rear EIS in steicsitns Vane pseudo dissed eile bones iia a EE ava a 94 SS NUR M 96 Display assembly 1 eaicesikotioeutie mese US beu PUN II dre doa da pn ba dUamine Rods Paakiehnb eb usu uHd 97 5 Setup Utility BIOS and System Diagnostics sesoseoseesseossossssssosscossossesscossossesssoseossesse 105 Lone Setup Vn iener it CU
41. 47 Remove the service cover see Optical drive on page 48 Remove the RTC battery Is 2 3 Disconnect the RTC battery cable 1 from the system board Release the clips 2 built into the base enclosure that secure the RTC battery Remove the RTC battery 3 The RTC battery is attached to the base enclosure with double sided tape Reverse this procedure to install the RTC battery Chapter 4 Removal and replacement procedures Memory module E NOTE The computer can be equipped with up to two memory modules The primary memory module is installed in the memory module socket closest to the system board The expansion memory module is installed in the memory module socket farthest from the system board Description Spare part number For use with all computer models 4 GB memory module DDR3 10600 1333 MHz 621569 001 2 GB memory module DDR3 10600 1333 MHz 621565 001 4 GB memory module for use only with computer models equipped with an AMD processor DDR3 641369 001 12800 1600 MHz 8 GB memory module for use only with computer models equipped with an Intel processor DDR3 634091 001 10600 1333 MHz Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the comp
42. 5400 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 640926 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter for use with all computer models 641369 001 4 GB memory module for use only with computer models equipped with an AMD processor DDR3 12800 1600 MHz 653338 001 Intel Pentium B950 TJ85 2 10 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 653339 001 Intel Core i3 2330M 2 20 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653340 001 Intel Core i3 2350M 2 30 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653341 001 Intel Core i5 2430M 2 40 GHz SC turbo up to 3 00 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 653348 001 AMD A4 3300M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 35 W includes replacement thermal material 653349 001 AMD A6 3400M 2 30 GHz processor 1 40 GHz FSB 4 0 MB L2 cache dual core 35 W includes replacement thermal material 653350 001 AMD A8 3500M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 35 W includes replacement thermal material 653351 001 AMD E2 3000M 2 40 GHz processor 1 80 GHz FSB 2 0 MB L2 cache dual core 35 W includes replacement thermal material 653356 001 AMD A4 3310MX 2 50 GHz processor 2 10 GHz FSB 2 0 MB L2 cache dual core 45 W includes
43. AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor e AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor e AMD Radeon HD 6380G graphics on computer models equipped with an AMD E2 processor Switchable discrete graphics V e AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A processor with 1024 MB of dedicated video memory 64 MB x 16 GDDR5 x 8 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability e AMD Radeon HD 6750M graphics subsystem on computer models equipped with an AMD A4 processor with 1024 MB of dedicated video memory 64 MB x 16 GDDR5 x 8 PCs 3 2 GBPS utilize VRAM component GDDR5 32 MB x 32 with 5GBPS capability 4 Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Supports dual graphics Y e AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A processor e AMD Radeon HD 6645G2 graphics subsystem on computer models equipped with an AMD A8 processor e AMD Radeon HD 6545M graphics subsystem on computer models equipped with an AMD A processor e AMD Radeon HD 6515G2 graphics subsystem on computer models equipped with an AMD A4 processor Internal graphics v e Intel HD Graphics 3000 on computer models equipped with an Intel Core i7 i5 or i3 processo
44. Bluetooth module EDR v 3 0 for use only with computer models equipped with an Intel processor does not include cable 581222 001 USB DVB T TV tuner 581223 001 USB DVB T dipole antenna Sequential part number listing 33 34 Spare part number Description 593127 001 Atheros AR2002WB 1NGB 802 1 1b g n 1x1 WiFi and Bluetooth 2 1EDR Combo Adapter BT3 0 HS ready for use only with computer models equipped with an AMD processor 593530 001 Intel Centrino Wireless N 1000 802 11b g n 1x2 WLAN module for use only with computer models equipped with an Intel processor 593554 001 6 cell 55 WHr 2 55 AHr Li battery 593562 001 6 cell 62 WHr 2 80 AHr Li battery 593836 001 Broadcom 4313 802 11b g n 1x1 WiFi Adapter for use only with computer models equipped with an Intel processor 600370 001 Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready for use only with computer models equipped with an AMD processor 603785 001 640 GB 5400 rpm hard drive 2 5 in SATA does not include bracket connector cable Mylar shield or screws 608218 001 500 GB 7200 rpm hard drive for use only with computer models equipped with an Intel processor 2 5 in SATA does not include bracket connector cable Mylar shield or screws 609939 001 65 W RC V HP Smart AC adapter for use with all computer models 609940 001 90 W PFC RC V HP Smart AC adapter for use
45. D may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy Chapter 4 Removal and replacement procedures Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V
46. If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub Guidelines e Purchase high quality DVD R DVD R DVD R DL or DVD R DL discs E NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs or one recovery flash drive can be created per computer EZ NOTE If you are creating recovery discs number each disc before inserting into the optical drive e f necessary you can exit the program before you have finished creating the recovery discs or recovery flash drive The next time you open Recovery Manager you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start All Programs Recovery Manager Recovery Media Creation 2 Follow the on screen instructions Chapter 7 Backup and recovery Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original facto
47. M2 0x4 0 screws 3 that secure the power connector to the base enclosure 80 Chapter 4 Removal and replacement procedures 4 Remove the power connector 4 from the base enclosure Reverse this procedure to install the power connector cable System board Ey NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only with computer models equipped with an AMD processor For use only with computer models equipped with a graphics subsystem with discrete memory 666520 001 For use only with computer models equipped with a graphics subsystem with UMA memory 666518 001 For use only with computer models equipped with an Intel processor For use only with computer models equipped with the Intel 6770 chipset a quad core processor and 665991 001 a graphics subsystem with 2048 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a dual core processor and 665992 001 a graphics subsystem with 2048 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a quad core processor and 665988 001 a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a dual core processor and 665989 001 a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6490 chipset a quad cor
48. Memory modules 2 Optical drive e WLAN module 2 External component identification 10 Chapter 2 External component identification Top Buttons Item Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or refer to the HP Notebook Reference Guide Top 11 Item Component Description 2 Web browser Opens a Web browser NOTE Until you set up your Internet or network services this button opens the Internet Connection Wizard 3 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of a gerp y gerp g password logon S Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the b key the esc key or the num Ik key 3
49. RES nek bac ARR Eom rt derum adi E E apace n telan 105 Starting Setup Utility ooo ne AERE DURUM once ERES ORIS E a URS DIM 105 Changing the language of Setup Utility cerneret re nette mite rene d pies 105 Navigating and selecting in Setup Utili certet tette eut dax ete 106 Displaying system ThTolmilolrsocebrorzei reir rer bri ad rr ERA DDR AAT FER MK E VO mavens 106 Restoring factory settings in Setup Utility eee 107 Exiting Setup URNY PT 107 Updating 24 cT 107 Determining the BIOS version se 108 Downloading a BIOS update sse 108 Using System Diagnostics 1 ee iea EEEa or EEE EEO TE E TE E 109 vi L T T 110 Device specilicafiols aosssepeice mcn dti ete Vtde TER UR Edu d E UU A ATR a e E EOR UE 110 17 3 inch display specifications ee 111 Hard drive specificahions OTT TCR TETTE TT OR ETT Om 112 7 Buckup and recovery onecssosui ee sab enEMRPAUE BENE BEDR PEL EM E NUN PM D FE APEMEP MN PE FEN MN E FM DIE ME 113 Restore 113 Creating ESCEA e sse 114 Performing a system restore see 115 Restoring using the dedicated recovery partition select models only 115 Restoring using the restore media eee 116 Changing the computer boot order eee 116 Backing up and recovering your information sees eee eee 117 Using Windows Backup and Restore sees 118 Using Windows system restore points see 118 When to create restore polne ceter
50. Rear speakers see Rear speakers on page 94 Remove the rear subwoofer and cables 1 Release the subwoofer cable 1 from the clips and routing channel built into the base enclosure 2 Remove the two Phillips PM2 0x4 0 screws 2 and the two Phillips PM2 0x11 0 screws 3 that secure the subwoofer to the computer 96 Chapter 4 Removal and replacement procedures 3 Remove the subwoofer 4 and cables Reverse this procedure to install the subwoofer and cables Display assembly NOTE The display assembly is spared at the subcomponent level only For more display assembly spare part information see the individual removal subsections Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e WLAN module see WLAN module on page 56 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 e System board see System board on page 81
51. V N Supports DVD RW Double Layer FX SuperMulti Drive Y Audio and video Dual array digital microphones with appropriate V V beamforming echo cancellation noise suppression software HD audio Y Y HP branded Altec Lansing quad Beats Audio speakers V V select models only HP TrueVision HD webcamera fixed integrated Y Y lowlight Ethernet Integrated 10 100 1000 network interface card NIC Y Y Wireless Integrated wireless local area network WLAN options Y Y by way of wireless module Two WLAN antennas built into display assembly V N Support for the following WLAN formats V Y e Ralink 5390GN 802 11b g n 1x1 WiFi Adapter Realtek 8188GN 802 11b g n 1x1 WiFi Adapter Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Support for the following WLAN formats y e Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter e Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1EDR Combo Adapter BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter Support for the following WLAN formats Y Broadcom 4313 802 11b g n 1x1 WiFi Adapter e Intel Centrino Advanced N 6230 WLAN module e ntel Centrino Wireless N WiMAX 6150 WLAN module e ntel Centrino Wireless N 1000 802
52. Windows logo key Displays the Windows Start menu 12 Chapter 2 External component identification Item Component Description 4 b key Increases or decreases the Beats Audio bass settings Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties e Select Start gt Programs gt Beats Audio Control Panel gt Listening Experience or e Select Start gt Control Panel gt Hardware and Sound gt Beats Audio Control Panel gt listening Experience 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num lk key Enables disables the integrated numeric keypad when pressed in combination with the fn key 8 Action keys Execute frequently used system functions Top 13 Lights 14 L Item Component Description 1 Caps lock light White Caps lock is on e Off Caps lock is off 2 Power light e White The computer is on Blinking white The computer is in the Sleep state e Off The computer is off or in Hibernation 3 Mute light e White Computer sound is on e Amber Computer sound is off 4 Wireless light White An
53. Y HP Pavilion dv7 Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Core and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition November 2011 First Edition September 2011 Document Part Number 657627 002 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft
54. a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to re enter your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save and print the document Backing up and recovering your information 117 Using Windows Backup and Restore Guidelines e Be sure that the computer is connected to AC power before you start the backup process e Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup E NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subseq
55. acket connector cable Mylar shield or screws T TB 5400 rpm 12 7 mm 638974 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 500 GB 5400 rpm 9 5 mm 634932 001 320 GB 7200 rpm 9 5 mm 634862 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit includes 665597 001 2a Primary hard drive connector cable 2b Primary hard drive bracket 4a Secondary hard drive connector cable 4b Secondary hard drive bracket Screws not illustrated 3 160 GB solid state drive does not include bracket connector cable Mylar shield or screws For use only on computer models equipped with an AMD processor 682679 001 For use only on computer models equipped with an Intel processor 665985 001 5 Optical drive includes bezel bracket cable and screws Mass storage devices 31 Item Component Spare part number Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 666394 001 Blu ray Disc R RW FX SuperMulti Drive 666393 001 DVD RW Double Layer FX SuperMulti Drive for use only with computer models equipped 666395 001 with an Intel processor Miscellaneous parts 32 Component HP Smart AC adapter Spare part number 120 W PFC RC V HP Smart AC adapter for use with all computer models 609941 001 90 W PFC RC V HP Smart AC adapter for use with all computer
56. ad core 45 W includes replacement thermal material 66969 1 001 AMD A8 3550MX 2 70 GHz processor 2 00 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material Sequential part number listing 39 40 Spare part number Description 672093 001 AMD A4 3305M 2 50 GHz processor 1 90 GHz FSB 4 0 MB L2 cache dual core 45 W includes replacement thermal material 676359 001 Intel Core i5 2450M 2 50 GHz processor SC turbo up to 3 10 GHz 3 0 MB L3 cache 1333 MHz FSB dual core 35 W includes replacement thermal material 676785 001 Intel Pentium B970 TJ85 2 30 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 677152 001 Intel Core i3 2370M 2 40 GHz processor 3 0 MB L3 cache dual core 35 W includes replacement thermal material 682679 001 160 GB solid state drive for use only on computer models equipped with an AMD processor does not include bracket connector cable Mylar shield or screws Chapter 2 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Magnetic screwdriver Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures
57. ad with multitouch gestures 2 finger scrolling V and pinch zoom enabled Taps enabled by default Y Power 90W slim travel AC adapter with localized cable plug Y requirements support 3 wire plug with ground pin supports 3 pin DC connector 65W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector 120W slim travel AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector Chapter 1 Support for the following batteries V Ocell 3 00 Ah 100 Wh Li ion battery e 6 lt ell 2 80 Ah 62 Wh Li ion battery 6cell 2 55 Ah 55 Wh Li ion battery Supports fast charge Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Security Security cable slot V V Fingerprint reader with Digital Persona software support Supports Intel AT p Ready y Operating Preinstalled Y system e Windows 7 Home Premium 64 and 32 bit e Windows 7 Home Premium 64 and 32 bit Preinstalled y e Windows 7 Home Basic 64 and 32 bit e Windows 7 Home Premium 64 and 32 bit e Windows 7 Professional 64 and 32 bit e Windows 7 Starter 64 and 32 bit e Windows 7 Ultimate 64 bit RedFlag e FreeDOS Serviceability End user replaceable parts Y Y e AC adapter Battery e Hard drives 2 e
58. al 59 spare partnumbers 24 38 59 keys Action 13 b 13 esc 12 fn 12 num lk 13 numeric keypad 13 Windows applications 13 Windows logo 12 L left side components 18 light components 14 lights AC adapter 19 caps lock 14 drive 19 fingerprint reader 14 mute 14 optical drive 19 power 14 19 TouchPad off 14 15 TouchPad on webcam 16 wireless 14 14 15 M mass storage device precautions 42 removal 48 spare part numbers 28 31 48 memory module product description 5 removal 55 spare part numbers 28 34 35 55 microphone locations 16 product description 6 microphone jack 18 model name 1 monitor port 18 mute light 14 N network jack 18 num lk key 13 numeric keypad 13 O operating system product description 9 optical drive location 19 precautions 42 product description 6 removal 48 spare part numbers 28 31 39 48 optical drive bracket removal 50 optical drive cable removal 93 optical drive eject button 19 optical drive light 19 P packaging guidelines 44 plastic parts service considerations 41 Plastics Kit spare part number 37 Index 125 pointing device product description 8 ports external monitor 18 HDMI 18 monitor port 18 product description 8 SuperSpeed USB 18 USB 18 19 power button 11 power button board removal 68 spare partnumber 25 36 68 power connector 19 power connector cable spare partnumber 25 36 80 power connector cable removal 80 power cord set requireme
59. bers 101 display panel cable removal 102 spare part number 30 103 Display Rubber Kit spare part number 30 37 Display Screw Kit spare part number 30 37 display specifications 111 drive light 19 drives preventing damage 42 30 39 DVD RW Double Layer FX SuperMulti Drive removal 48 spare partnumber 28 32 39 48 DVD RW Double Layer LightScribe SuperMulti Drive precautions 42 E electrostatic discharge 42 equipment guidelines 45 esc key 12 Ethernet product description 6 external media cards product description 7 external monitor port 18 F fan heat sink assembly removal 85 spare part numbers 27 39 85 feet locations 47 fingerprint reader board removal 66 spare part number 25 36 66 fingerprint reader light 14 fingerprint reader location 12 fnkey 12 front components 17 front speakers removal 78 spare part number 78 G graphics product description 3 grounding guidelines 42 guidelines equipment 45 grounding 42 packaging 44 transporting 44 workstation 44 H hard drive precautions 42 product description 5 removal 51 spare partnumbers 28 31 34 35 51 specifications 112 hard drive bay 20 Hard Drive Hardware Kit spare part number 28 31 36 51 HDMI port 18 headphone jack 18 hinge removal 102 spare partnumber 30 36 102 J jacks audio in 18 audio out 18 headphone 18 microphone 18 network 18 RJ 45 18 K key components 12 keyboard product description 8 remov
60. computer 2 Lift the rear edge of the service cover 2 up and forward until it rests at an angle 3 Remove the service cover The service cover is available in the Plastics Kit spare part number 665604 001 4 Remove the Phillips PM2 5x5 0 screw that secures the optical drive to the computer 5 Push on the hard drive bracket 1 to release the optical drive Component replacement procedures 49 6 Remove the optical drive 2 from the computer 7 If it is necessary to replace the optical drive bracket position the optical drive with the rear panel toward you 8 Remove the two Phillips PM2 0x4 0 screws 1 that secure the bracket to the optical drive 9 Remove the optical drive bracket 2 The optical drive bracket is included in the optical drive spare part kit Reverse this procedure to reassemble and install the optical drive 50 Chapter 4 Removal and replacement procedures Hard drive E NOTE The hard drive spare part kit does not include the bracket connector cable Mylar shield or screws The bracket connector cable Mylar shield and screws are included in the Hard Drive Hardware Kit spare part number 665597 001 f NOTE The computer can be equipped with up to two hard drives The primary hard drive is installed in the right hard drive bay The secondary hard drive is installed in the left hard drive bay Description Spare part number 1 TB 5400 rpm 12 7 mm 638974 001 750
61. crete memory includes replacement thermal pads and paste 665310 001 Fingerprint reader board includes bracket but does not include cable 665331 001 USB board does not include cable 665353 001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal pads and paste 665354 001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal pads and paste 665355 001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB of discrete memory includes replacement thermal pads and paste 665365 001 Webcamera microphone module 665591 001 Antenna Kit includes left and right wireless antenna cables and transceivers 665592 001 Display bezel 665593 001 Cable Kit includes fingerprint reader board cable power button board cable SD Card reader board cable TouchPad cable TouchPad button board cables and USB board cable 665594 001 Display Cable Kit includes display panel cable and webcamera microphone module cable 665595 001 Bluetooth module cable for use only with computer models equipped with an Intel processor 665596 001 Power connector cable 665597 001 Hard Drive Hardware Kit includes hard drive bracket and screws 665599 001 Display Hinge Kit includes
62. ductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonc
63. e of the display panel and then swing it up and forward until it rests upside down in front of the display enclosure 100 Chapter 4 Removal and replacement procedures c Release the adhesive strip 1 that secures the display panel cable to the display panel and then disconnect the display panel cable 2 from the display panel d Remove the display panel The display panel is available using spare part numbers 666397 001 17 3 in FHD LED AntiGlare display panel for use only with computer models equipped with an Intel processor and 666396 001 17 3 in HD LED BrightView display panel for use with all computer models 6 fitis necessary to replace the webcam microphone module a Detach and release the webcam microphone module 1 as far as the webcam microphone module cable allows The webcam microphone module is attached to the display enclosure with double sided tape b Disconnect the webcam microphone module 2 from the webcam microphone module c Remove the webcam microphone module 3 The webcam microphone module is available using spare part number 665365 001 Component replacement procedures 101 7 If it is necessary to replace the display hinges a Remove the eight Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel b Remove the display hinges 2 The display hinges include the display hinges and brackets and are available using spare part number 665599 001
64. e processor and 665986 001 a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel 6490 chipset a dual core processor and 665987 001 a graphics subsystem with 1024 MB of discrete memory For use only with computer models equipped with the Intel HM65 chipset a quad core processor 665993 001 and a graphics subsystem with UMA memory Component replacement procedures 81 82 Description Spare part number For use only with computer models equipped with the Intel HM65 chipset a dual core processor 665990 001 and a graphics subsystem with UMA memory Thermal Material Kit includes replacement thermal pads and paste For use only with computer models equipped with an AMD processor and a graphics subsystem with 665286 001 discrete memory For use only with computer models equipped with an AMD processor and a graphics subsystem with 665285 001 UMA memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 665355 001 2048 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 665354 001 1024 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 665353 001 UMA memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the co
65. e updates especially system BIOS updates Chapter 5 Setup Utility BIOS and System Diagnostics BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 5 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions E NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of
66. ed with an Intel processor See steps 3 and 4 for fan and heat sink removal information for computer models equipped with an AMD processor 5 Following the 1 through 8 sequence indicated on the heat sink loosen the eight screws 1 that secure the fan heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the fan heot sink assembly from side to side to detach it 6 Remove the fan heat sink assembly 2 NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan heat sink assembly is removed Replacement thermal material is included with the fan heat sink assembly processor and system board spare part kits e A thermal pad is used on the capacitors 1 and the heat sink section 2 that services them e Thermal paste is used on the processor 3 and the heat sink section 4 that services it e A thermal pad is used on the graphics subsystem chip 5 and the heat sink section 6 that services it only on computer models equipped with a graphics subsystem with discrete memory 88 Chapter 4 Removal and replacement procedures Reverse this procedure to install the fan heat sink assembly Processor EA NOTE The processor spare part kit includes replacement thermal material
67. emory 8192x1 or 4096x2 e 6144 MB total system memory 4096x1 2048x1 e 4096 MB total system memory 4096x1 or 2048x2 e 2048 MB total system memory 2048x1 Supports the following configurations Y e 16384 MB total system memory 8192x2 e 12288 MB total system memory 8192x1 4096x1 e 8192 MB total system memory 8192x1 or 4096x2 e 6144 MB total system memory 4096x1 2048x1 4096 MB total system memory 4096x1 or 2048x2 e 2048 MB total system memory 2048x1 Hard drives Supports 6 35 cm 2 5 in hard drives in 12 7 mm Y Y 50 in 9 5 mm 37 in and 7 0 mm 28 in thicknesses Customer accessible Y V Accelerometer hard drive protection support Y V Supports up to 2 hard drives N V Supports 160 GB solid state drive solid state drive V Serial ATA V V Supports 500 GB 7200 rpm 9 5 mm hard drive V 160 GB solid state drive combination 6 Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Supports the following double hard drive V Y configurations e 2TB 1 TB 5400 rpm 12 5 mm x 2 e 1500 GB 750 GB 7200 rpm 9 5 mm x 2 e 1500 GB 750 GB 5400 rpm 9 5 mm x 2 e 1 TB 500 GB 5400 rpm 9 5 mm x 2 Optical drive Fixed V Y Serial ATA NI J 12 7 mm tray load N v Supports Blu ray Disc ROM FX SuperMulti DVD R RW Y Double Layer Drive Supports Blu ray Disc R RW FX SuperMulti Drive
68. equipped with the Intel 6770 chipset a quad core processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal material 665989 001 System board for use only with computer models equipped with the Intel 6770 chipset a dual core processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal material 665990 001 System board for use only with computer models equipped with the Intel HM65 chipset a dual core processor and a graphics subsystem with UMA memory includes replacement thermal material 66599 1 001 System board for use only with computer models equipped with the Intel 6770 chipset a quad core processor and a graphics subsystem with 2048 MB of discrete memory includes replacement thermal material 665992 001 System board for use only with computer models equipped with the Intel 6770 chipset a dual core processor and a graphics subsystem with 2048 MB of discrete memory includes replacement thermal material 665993 001 System board for use only with computer models equipped with the Intel HM65 chipset a quad core processor and a graphics subsystem with UMA memory includes replacement thermal material 665998 001 Top cover in dark umber finish includes TouchPad and TouchPad cable and TouchPad button board and TouchPad button board cable Sequential part number listing 37 38 Spare part number Description
69. er 4 Removal and replacement procedures 3 Remove the fingerprint reader board bracket 3 board 4 and cable Reverse this procedure to install the fingerprint reader board bracket and cable Component replacement procedures 67 Power button board E NOTE The power button board does not include the power button board cable The power button board cable is included in the Cable Kit spare part number 665593 001 Description Spare part number Power button board 665600 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the power button board 1 Turn the top cover upside down with the front toward yov Release the power button board cable from the tab 1 on the top cover Disconnect the display lid switch board cable 2 from the power button board M
70. ery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press 111 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions Performing a system restore 115 Restoring using the restore media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer E NOTE If the computer does not automatically restart in the Recovery Manager the computer boot order needs to be changed 3 Press f at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer
71. gh the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage 42 Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ES
72. h the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 61 62 Top cover E NOTE The top cover spare part kit includes the TouchPad and TouchPad cable and the TouchPad button board and TouchPad button board cable Description Spare part number In dark umber finish 665998 001 In steel gray finish 665999 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 When replacing the top cover be sure that the following components are removed from the defective top cover and installed on the replacement top cover e Fingerprint reader board and cable see Fingerprint reader board on page 66 e Power button board and cable see Power button board on page 68 e Dis
73. he base enclosure The USB board cable is attached to the base enclosure with double sided tape 2 Remove the two Phillips PM2 5x5 0 screws 2 that secure the USB board to the base enclosure 76 Chapter 4 Removal and replacement procedures 3 Remove the USB board 3 and cable Reverse this procedure to install the USB board and cable Component replacement procedures 77 Front speakers Ef NOTE The front speakers are included in the Speaker Kit spare part number 665610 001 Before removing the front speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 e USB board see USB board on page 76 Remove the front speakers and cables 1 Disconnect the front speaker cable 1 from the system board 2 Release the front speaker cable from the clips 2 and routing channel built into the base enclosure 3
74. i Arabia 666001 171 Intel processor For use in India 666001 D61 For use in South Korea 666001 AD1 For use in Israel 666001 BB1 For use in Taiwan 666001 AB1 For use in Japan 666001 291 For use in Thailand 666001 281 Before removing the keyboard follow these steps 1 2 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 Remove the optical drive see Optical drive on page 48 Component replacement procedures 59 Remove the keyboard 1 Remove the two Phillips PM2 5x5 0 screws that secure the keyboard to the computer 2 Rest the computer on its right side Open the computer 4 Insert a screw driver or similar thin tool into the keyboard screw hole and then press on the back of the keyboard until the keyboard disengages from the computer 5 Turn the computer right side up with the front toward you 60 Chapter 4 Removal and replacement procedures 6 UH the rear edge of the keyboard 1 and then slide the keyboard 2 back until the keyboard cable connector is accessible 7 Release the zero insertion force ZIF connector 1 to whic
75. integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 5 TouchPad on light e On The TouchPad is on e Off The TouchPad is off 6 TouchPad off light e Off The TouchPad is on e On The TouchPad is off 7 Fingerprint reader light select models only White The fingerprint was read Amber The fingerprint was not read Chapter 2 External component identification TouchPad Component TouchPad off light Description e Off The TouchPad is on e On The TouchPad is off NOTE Press fn space to turn off the TouchPad light 2 TouchPad icon Turns the TouchPad on and off Quickly double tap the TouchPad icon to turn the TouchPad on and off 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 5 6 Left TouchPad button TouchPad on light Right TouchPad button Functions like the left button on an external mouse e On The TouchPad is on e Off The TouchPad is off NOTE Press fn space to turn off the TouchPad light Functions like the right button on an external mouse Top 15 Display Item Component Description 1 WLAN antennas 2 Send and receive wireless signals to communicate with g wireless local area networks WLAN 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webca
76. ion see Display assembly subcomponents on page 30 2 Keyboard includes keyboard cable For use with all computer models For use in Belgium 666001 A41 For use in Canada 666001 121 For use in the Czech Republic and Slovakia 666001 FL1 For use in Denmark Finland and Norway 666001 DH1 For use in France 666001 051 For use in Germany 666001 041 For use in Greece 666001 DJ1 For use in Hungary 666001 211 For use in Italy 666001 061 For use in the Netherlands 666001 B31 For use in Portugal 666001 131 For use in Russia 666001 251 For use in Slovenia 666001 BA1 For use in Spain 666001 071 For use in Switzerland 666001 BG1 For use in Turkey 666001 141 For use in the United Kingdom and Singapore 666001 031 For use in the United States 666001 001 For use only with computer models equipped with an Intel processor For use in India 666001 D61 For use in Israel 666001 BB1 For use in Japan 666001291 For use in Saudi Arabia 666001 171 For use in South Korea 666001 AD1 For use in Taiwan 666001 AB1 For use in Thailand 666001 281 3 Top cover includes TouchPad and TouchPad cable and TouchPad button board and TouchPad button board cable In dark umber finish 665998 001 24 Chapter 3 Illustrated parts catalog Item Component Spare part number In steel gray finish 665999 001 4 Display lid switch board include
77. is Do Ra M Nr ael Fabret ote bti 118 Create a system restore point eee 119 Restore to a previous date and time sss 119 8 Power cord set requiFemeMS 1 2 noporiI pera sipis siquis hips Mies eR Nanne aia MM REM M M EINEN PME 120 Requirements for all countries eee 120 Requirements for specific countries and regions eee 12 9 SLOT UT m 123 DAO MR TIT TTD 124 vii viii Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Product Name HP Pavilion dv7 Notebook PC V vV Processors AMD A8 3550MX 2 70 GHz processor 2 00 N GHz FSB 4 0 MB L2 cache quad core 45 W AMD A8 3530MX 2 60 GHz processor 1 90 V GHz FSB 4 0 MB L2 cache quad core 45 W AMD A8 3520M 2 50 GHz processor 1 60 GHz FSB N 4 0 MB L2 cache quad core 45 W AMD A8 3510MX 2 50 GHz processor 1 50 Y GHz FSB 4 0 MB L2 cache quad core 45 W AMD A8 3500M 2 40 GHz processor 1 50 GHz FSB V 4 0 MB L2 cache quad core 35 W AMD A6 3430MX 2 40 GHz processor 1 70 Y GHz FSB 4 0 MB L2 cache quad core 45 W AMD A6 3420M 2 40 GHz processor 1 50 GHz FSB N 4 0 MB L2 cache quad core 45 W AMD A6 3410MX 2 30 GHz processor 1 60 Y GHz FSB 2 0 MB L2 cache quad core 45 W AMD A6 3400M 2 30 GHz processor 1 40 GHz FSB V 4 0 MB L2 cache quad core 35 W AMD
78. ithout changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 106 Chapter 5 Setup Utility BIOS and System Diagnostics Restoring factory settings in Setup Utility E NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 mom m Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts f NOTE Your password settings and security settings are not changed when yov restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setu
79. l Component replacement procedures 57 2 Remove the two Phillips PM2 0x4 0 screws that secure the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module by pulling the module away from the slot at an angle Ey NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module 58 Chapter 4 Removal and replacement procedures Keyboard f NOTE The keyboard spare part kit includes a keyboard cable Description Spare part number Description Spare part number For use with all computer models For use in Belgium 666001 A41 For use in the Netherlands 666001 B31 For use in Canada 666001 121 For use in Portugal 666001 131 For use in the Czech Republic and 666001 FL1 For use in Russia 666001 251 Slovakia For use in Denmark Finland and 66600 1 DH1 For use in Slovenia 666001 BA1 Norway For use in France 666001 051 For use in Spain 666001 071 For use in Germany 666001 041 For use in Switzerland 666001 BG1 For use in Greece 666001 DJ1 For use in Turkey 666001 141 For use in Hungary 666001 211 For use in the United Kingdom and 666001 031 Singapore For use in Italy 666001 061 For use in the United States 666001 001 For use only with computer models equipped with an For use in Saud
80. l computer models 666397 001 17 3 in FHD LED AntiGlare display panel for use only with computer models equipped with an Intel processor 666518 001 System board for use only with computer models equipped with an AMD processor a graphics subsystem with UMA memory and USB version 3 0 includes replacement thermal material 666520 001 System board for use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 666526 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 666527 001 Fan heat sink assembly for use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 669686 001 AMD A4 3320MX 2 60 GHz processor 2 00 GHz FSB 2 0 MB L2 cache dual core 45 W includes replacement thermal material 669687 001 AMD A4 3330MX 2 60 GHz processor 2 40 GHz FSB 2 0 MB L2 cache dual core 45 W includes replacement thermal material 669688 001 AMD A6 3420M 2 40 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 669689 001 AMD A6 3430MX 2 40 GHz processor 1 70 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 669690 001 AMD A8 3520M 2 50 GHz processor 1 60 GHz FSB 4 0 MB L2 cache qu
81. left and right display hinges and brackets 665600 001 Power button board does not include cable Chapter 2 Illustrated parts catalog Spare part number Description 665602 001 SD Card reader board does not include cable 665603 001 Display lid switch board includes cable 665604 001 Plastics Kit includes the service cover 665606 001 RTC battery includes cable and double sided tape 665607 001 Display Rubber Kit 665608 001 Screw Kit 665609 001 Display Screw Kit 665610 001 Speaker Kit includes front speakers and cables rear speakers and cables and rear speaker grill 665611 001 Subwoofer includes isolators and cable 665976 001 Display enclosure in dark umber finish 665977 001 Display enclosure in steel gray finish 665978 001 Base enclosure includes battery release latch and 4 rubber feet 665985 001 160 GB solid state drive does not include bracket connector cable shield or screws 665986 001 System board for use only with computer models equipped with the Intel 6490 chipset a quad core processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal material 665987 001 System board for use only with computer models equipped with the Intel 6490 chipset a dual core processor and a graphics subsystem with 1024 MB of discrete memory includes replacement thermal material 665988 001 System board for use only with computer models
82. luetooth module cable 2 from the clips built into the speaker and base enclosure 74 Chapter 4 Removal and replacement procedures 3 Release the Bluetooth module 3 from the clip built into the base enclosure 4 Remove the Bluetooth module and cable 5 If it is necessary to replace the Bluetooth module cable disconnect the cable from the Bluetooth module Reverse this procedure to install the Bluetooth module and cable Component replacement procedures 75 USB board E NOTE The USB board does not include the USB board cable The USB board cable is included in the Cable Kit spare part number 665593 001 Description Spare part number USB board 665331 001 Before removing the USB board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the USB board 1 Detach the USB board cable 1 from t
83. m Records video and captures still photographs To use the webcam select Start gt All Programs gt CyberLink YouCam gt CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 16 Chapter 2 External component identification Front Item Component Description 1 Speakers 2 Produce sound 2 Digital Media Slot Supports the following digital card formats e MultiMediaCard e Secure Digital SD Card Front 17 Left side 18 mud eese Item Component 1 Vent Description Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 External monitor port Connects an external VGA monitor or projector 3 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 4 RJ 45 network jack Connects a network cable 5 SuperSpeed USB ports 2 6 Audio in microphone jack 7 Audio out headphone jacks 2
84. mputer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e WLAN module see WLAN module on page 56 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board e Memory module see Memory module on page 55 e RTC battery see RTC battery on page 54 e foan and heat sink see Fan heat sink assembly on page 85 e Processor see Processor on page 89 Chapter 4 Removal and replacement procedures Remove the system board 1 Close the computer 2 Turn the computer upside down with the front toward yov 3 Disconnect the rear speaker cable 1 and the optical drive cable 2 from the system board 4 Turn the computer right side up with the front toward you 5 Open the computer Component replacement procedures 83 6 Disconnect the following cables from the system board 1 Display
85. n for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Component replacement procedures 85 Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e WLAN module see WLAN module on page 56 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 e System board see System board on page 81 Remove the fan heat sink assembly 1 2 Disconnect the fan cable from the system board Turn the system board upside down with the front toward you E NOTE Steps 3
86. noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 110 Chapter 6 Specifications 17 3 inch display specifications Metric U S Dimensions Height 21 7 cm 8 54 in Width 38 4 cm 15 12 in Diagonal 43 9 cm 17 29 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1600 x 900 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption varies by display 2 0 W Viewing angle 65 horizontal 50 vertical typical 17 3 inch display specifications 111 Hard drive specifications 112 1 TB 750 GB 640 GB 500 GB 320 GB Dimensions Height 12 7 mm 9 5 mm 9 5 mm 9 5 mm 9 5 mm Length 100 2 mm 100 2 mm 100 2 mm 100 4 mm 100 4 mm Width 69 9 mm 69 9 mm 69 9 mm 69 9 mm 69 9 mm Weight 152g 98 g 98 g 110g 110g Interface type SATA 3 GB SATA SATA SATA SATA sec Transfer rate Synchronous maximum 97 MB sec 97 MB sec 106 MB sec 1 1 GB sec 1 1 GB sec internal internal Security ATA security ATA security ATA security ATA security ATA security Seek
87. nts 120 spare part numbers 32 33 power light 14 19 power requirements product description 8 processor product description 1 removal 89 spare part numbers 26 34 35 36 39 40 89 product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drives 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 9 serviceability 9 126 Index video 6 wireless 6 product name 1 R rear speakers removal 94 spare part number 94 remote control spare part number 33 removal replacement preliminaries 41 procedures 46 right side components 19 R45 jack 18 RTC battery removal 54 spare part number 28 37 54 S Screw Kit spare part number 33 37 SD Card reader board removal 72 spare part number 25 37 72 security cable slot 19 security product description 9 service considerations cables 41 connectors 41 plastic parts 41 service cover removal 49 spare part number 29 service tag 22 46 serviceability product description Setup Utility BIOS 105 solid state drive precautions 42 spare part number 37 spare part numbers 28 31 40 51 Speaker Kit spare part number 25 37 78 speakers locations 17 removal 78 94 spare part number 25 37 78 94 specifications device 110 display 111 hard drive 112 subwoofer location 20 removal 96 spare part number 28 37
88. oM Remove the two Phillips PM2 0x4 0 screws 3 that secure the power button board to the top cover 68 Chapter 4 Removal and replacement procedures 5 Remove the power button board and cable 4 Reverse this procedure to install the power button board Component replacement procedures 69 Display lid switch board Description Spare part number Display lid switch board includes cable 665603 001 Before removing the display lid switch board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the display lid switch board 1 Turn the top cover upside down with the front toward yov 2 Disconnect the display lid switch cable 1 from the power button board 3 Release the display lid switch board cable from the clips 2 built into the top cover 70 Chapter 4 Removal and replacement procedures 4 Relea
89. onductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 45 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 103 screws that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag 9 Q serat XXXXXKXK MMN OQ USE D IESU E M Product XOO00000X HHRHH HIHHH Warranty lylyOy Model XXXXXXX Item Description Function 1 Product name This is the product name affixed to the front of the computer
90. overy Manager HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup If for some other reason you need to restore your system this can be achieved using the HP Recovery partition select models only without the need for recovery discs or a recovery flash drive To check for the presence of a recovery partition click Start right click Computer click Manage and then click Disk Management If the recovery partition is present a Recovery drive is listed in the window CAUTION HP Recovery Manager partition or discs flash drive restores only software that was y ger Ip y preinstalled at the factory Software not provided with this computer must be reinstalled manually f NOTE Recovery discs have been included if your computer does not have a recovery partition Restore 113 Creating restore media 114 HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time Ef NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place E NOTE
91. p Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Using Setup Utility 107 Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Setup Utility without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Ignore Changes and Exit and then press enter Downloading a BIOS update 108 Z CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to
92. panel cable 2 Webcam microphone cable 3 Subwoofer cable 4 Power connector cable 7 8 Flex the left side 1 of the base enclosure outward to allow the audio connectors 2 to clear the openings in the base enclosure 9 Lift the front edge of the system board 3 until it rests at an angle 84 Chapter 4 Removal and replacement procedures 10 Remove the system board 4 by sliding it up and forward at an angle Reverse this procedure to install the system board Fan heat sink assembly f NOTE The fan heat sink assembly spare part kit includes replacement thermal material Description Spare part number For use only with computer models equipped with an AMD processor and a graphics subsystem with 666527 001 discrete memory For use only with computer models equipped with an AMD processor and a graphics subsystem with 666526 001 UMA memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 666391 001 2048 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 666390 001 1024 MB of discrete memory For use only with computer models equipped with an Intel processor and a graphics subsystem with 666392 001 UMA memory EZ NOTE To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fa
93. play lid switch board and cable see Display lid switch board on page 70 Remove the top cover 1 Close the computer 2 Turn the computer upside down with the front toward yov Chapter 4 Removal and replacement procedures 2 Remove the eight Phillips PM2 5x5 0 screws that secure the top cover to the computer i mn mn mn ma gt D L Sn m m l rta rd m e oe 4 Remove the following screws 1 One Phillips PM2 5x7 0 screw in the rear left corner of the base enclosure 2 Three Philllips PM2 5x3 0 screws in the optical drive bay 3 Two Phillips PM2 5x9 0 screws on the right side of the base enclosure o l 5 Turn the computer right side up with the front toward you 6 Open the computer Component replacement procedures 63 7 Release the ZIF connectors to which the following cables are attached and then disconnect the cables from the system board 1 Power button board cable 2 TouchPad button board cable 3 Fingerprint reader board cable 4 USB board cable 8 Remove the two Phillips PM2 5x5 0 screws that secure the top cover to the computer Z NOTE As you prepare to release the top cover make sure the USB board 2 cable feeds freely through the opening 3 in the top cover 9 Lift the rear edge of the top cover 1 until the left and right sides disengage from the base enclosure 64 Chapter 4 Removal and replacement procedures 10 Remove
94. pside down with the front toward you Remove the two Phillips PM2 5x5 0 screws 1 and the three Phillips PM2 5x3 0 screws 2 that secure the rear speakers to the computer Turn the computer right side up with the front toward you 94 Chapter 4 Removal and replacement procedures 5 Open the computer 6 Release the rear speaker cable from the clips 1 and the routing channel built into the base enclosure Remove the rear speaker 2 Reverse this procedure to install the rear speakers and cables Component replacement procedures 95 Subwoofer Description Spare part number Subwoofer includes isolators and cable 66561 1 001 Before removing the subwoofer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e WLAN module see WLAN module on page 56 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 e System board see System board on page 81 e
95. r e Intel HD Graphics on computer models equipped with an Intel Pentium processor Switchable discrete graphics Y e ATI XT Radeon HD 6770M M2 package with 2048 MB 64 MB x 32 GDDR5 x 8 PCs 5GBPS or 1024 MB 32 MB x 32 GDDR5 x 8 PCs 5GBPS of graphics subsystem discrete memory muxless e ATi XT Radeon HD 6490M M2 package with 1024 MB of graphics subsystem discrete memory 64 MB x 32 GDDR5 x 4 PCs 5GBPS muxless Supports BACO HD Decode DX1 1 and HDMI only Y Y on computer models equipped with a graphics subsystem with discrete memory Panel 17 3 in full high definition FHD light emitting diode Y LED WVA AntiGlare 1920x1080 display typical brightness 300 nits 17 3 in high definition HD LED SVA BrightView Y Y 1600x900 display typical brightness 200 nits All display assemblies include 2 wireless local area Y V network WLAN antenna cables Supports 16 9 ultra wide aspect ratio Y V Supports low voltage differential signalling LVDS V N Lighted logo on top bezel Y Y Chapter 1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Memory 2 customer accessible upgradable V V memory module slots Supports dual channel memory Y Y Supports up to 8192 GB of system RAM N Supports up to 16384 GB of system RAM Y DDR3 1333 MHz V V Supports the following configurations V e 8192 MB total system m
96. replacement thermal material Sequential part number listing 35 36 Spare part number Description 653357 001 AMD A6 3410MX 2 30 GHz processor 1 60 GHz FSB 2 0 MB L2 cache quad core 45 W includes replacement thermal material 653358 001 AMD A8 3510MX 2 50 GHz processor 1 50 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 653364 001 AMD A8 3530MX 2 60 GHz processor 1 90 GHz FSB 4 0 MB L2 cache quad core 45 W includes replacement thermal material 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter for use only with computer models equipped with an AMD processor 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter for use only with computer models equipped with an AMD processor 664662 001 Intel Pentium B960 TJ85 2 20 GHz processor 2 0 MB L3 cache dual core 35 W includes replacement thermal material 665116 001 Intel Core i7 2670GM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W includes replacement thermal material 665285 001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal pads and paste 665286 001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a graphics subsystem with dis
97. ry state Recovery Manager works from recovery discs a recovery flash drive or from a dedicated recovery partition select models only on the hard drive EZ NOTE A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail A system restore should be used as a final attempt to correct computer issues Note the following when performing a system restore e You can restore only the system that you have previously backed up HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer e Windows has its own builtin repair features such as System Restore If you have not already tried these features try them before using Recovery Manager e Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access Recov
98. s cable 665603 001 5 Power button board does not include cable 665600 001 6 Fingerprint reader board includes bracket but does not include cable 665310 001 7 SD Card reader board does not include cable 665602 001 8 USB board does not include cable 665331 001 Speaker Kit includes 665610 001 9a Front speakers includes front left and right speakers and cables 9b Rear speakers includes rear left and right speakers grill and cable 10 Bluetooth module EDR v 3 0 for use only with computer models equipped with an 537921 001 Intel processor does not include cable 11 Bluetooth module cable for use only with computer models equipped with an 665595 001 Intel processor 12 Power connector cable 665596 001 13 System board includes replacement thermal material For use only with computer models equipped with an AMD processor and a graphics 666520 001 subsystem with discrete memory For use only with computer models equipped with an AMD processor and a graphics 666518 001 subsystem with UMA memory For use only with computer models equipped with the Intel 6770 chipset a 66599 1 001 quad core processor and a graphics subsystem with 2048 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a 665992 001 dual core processor and a graphics subsystem with 2048 MB of discrete memory For use only with computer models equipped with the Intel 6770 chipset a 665988 001 quad core processor and
99. se only with computer models equipped with an Intel processor in Australia 3 pin black 1 83 meter 490371 021 Power cord for use with all computer models in Europe 3 pin black 1 83 meter 49037 1 031 Power cord for use with all computer models in the United Kingdom and Singapore 3 pin black 1 83 meter 490371 061 Power cord for use with all computer models in Italy 3 pin black 1 83 meter 490371 081 Power cord for use with all computer models in Denmark 3 pin black 1 83 meter 490371 111 Power cord for use with all computer models in Switzerland 3 pin black 1 83 meter 490371 201 Power cord for use only with computer models equipped with an Intel processor in Brazil 3 pin black 1 83 meter 490371 291 Power cord for use only with computer models equipped with an Intel processor in Japan 3 pin black 1 83 meter 490371 AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan 3 pin black 1 83 meter 49037 1 ADI Power cord for use only with computer models equipped with an Intel processor in South Korea 3 pin black 1 83 meter 490371 AR1 Power cord for use with all computer models in South Africa 3 pin black 1 83 meter 49037 1 BB1 Power cord for use only with computer models equipped with an Intel processor in Israel 3 pin black 1 83 meter 490371 D61 Power cord for use only with computer models equipped with an Intel processor in India 3 pin black 1 83 meter 537921 001
100. se the display lid switch board from the clips 3 built into the top cover 5 Remove the display lid switch board and cable Reverse this procedure to install the display lid switch board and cable Component replacement procedures 71 SD Card reader board E NOTE The SD Card reader board does not include the SD Card reader board cable The SD Card reader board cable is included in the Cable Kit spare part number 665593 001 Description Spare part number SD Card reader board 665602 001 Before removing the SD Card reader board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 and then remove the following components e Optical drive see Optical drive on page 48 e Hard drive see Hard drive on page 51 e Keyboard see Keyboard on page 59 e Top cover see Top cover on page 62 Remove the SD Card reader board and cable 1 Release the ZIF connector to which the SD Card reader board cable is connected and then disconnect the SD Card reader board cable 1 from the system board 2 Remove the two Phillips PM2
101. ssor 1333 MHz FSB 4 0 MB L3 cache dual core 35 W includes replacement thermal material 666174 001 Intel Core i7 2760QM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 6 0 MB L3 cache quad core 45 W includes replacement thermal material 666175 001 Intel Core i7 2860GM 2 50 GHz SC turbo up to 3 60 GHz processor 1600 MHz FSB 8 0 MB L3 cache quad core 45 W includes replacement thermal material 666390 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with 1024 MB discrete memory includes replacement thermal material 666391 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with 2048 MB discrete memory includes replacement thermal material 666392 001 Fan heat sink assembly for use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 666393 001 Blu ray Disc R RW FX SuperMulti Drive for use with all computer models includes bezel bracket cable and screws 666394 001 Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive includes bezel bracket cable and screws 666395 001 DVD RW Double Layer FX SuperMulti Drive for use only with computer models equipped with an Intel processor includes bezel bracket cable and screws 666396 001 17 3 in HD LED BrightView display panel for use with al
102. ssor and a graphics 666392 001 subsystem with UMA memory Computer major components 27 Item Component Spare part number 16 Subwoofer includes isolators and cable 665611 001 17 Base enclosure includes battery release latch and 4 rubber feet 665978 001 18 Hard drive 2 2 5 in SATA does not include bracket connector cable Mylar shield or screws 1 TB 5400 rpm 12 7 mm 638974 001 750 GB 7200 rpm 9 5 mm 633252 001 750 GB 5400 rpm 9 5 mm 634250 001 640 GB 5400 rpm 9 5 mm 603785 001 500 GB 7200 rpm 9 5 mm 608218 001 500 GB 5400 rpm 9 5 mm 634932 001 320 GB 7200 rpm 9 5 mm 634862 001 320 GB 5400 rpm 9 5 mm 622643 001 Hard Drive Hardware Kit not illustrated includes bracket connector cable Mylar 665597 001 shield and screws 160 GB solid state drive not illustrated does not include bracket connector cable Mylar shield or screws For use only with computer models equipped with an AMD processor 682679 001 For use only with computer models equipped with an Intel processor 665985 001 19 Optical drive includes bezel bracket cable and screws Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 666394 001 Blu ray Disc R RW FX SuperMulti Drive 666393 001 DVD RW Double Layer FX SuperMulti Drive for use only with computer models equipped 666395 001 with an Intel processor 20 Battery 9 cell 100 WHr 3 00 AHr LI 636631 001
103. t the hard drive cable 1 from the system board Release the hard drive cable 2 from the routing channel built into the base enclosure Remove the four Phillips PM2 5x5 0 screws 3 that secure the hard drive to the computer BS POM m Remove the hard drive 4 8 If it is necessary to replace the hard drive bracket or hard drive connector cable a Remove the four Phillips PM3 0x4 0 screws 1 that secure the hard drive bracket to the hard drive b Remove the hard drive bracket 2 from the hard drive 52 Chapter 4 Removal and replacement procedures Disconnect the hard drive connector cable 3 from the hard drive E NOTE The hard drive connector cable used on the secondary hard drive has a longer cable Reverse this procedure to reassemble and install the mass storage device Component replacement procedures 53 RTC battery 54 Description Spare part number RTC battery includes cable and double sided tape 665606 001 Before removing the RTC battery follow these steps 1 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page
104. the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 2 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 109 6 Specifications Device specifications Metric U S Dimensions Width 41 6 cm 16 4 in Depth 27 5 cm 10 8 in Height front to rear 3 2 3 6 cm 1 2 1 4 in Weight 3 43 kg 7 57 lb Input power Operating voltage 18 5 V dc 3 5 A 65 W or 19 V dc 4 74 A 90 W Operating current 3 5 Aor 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 6 C 4 F to 140 F Relative humidity
105. times typical read including setting Single track 2 ms 2 ms 1 5 ms 1 5 ms 1 5 ms Average read write 12 16 ms 12 16 ms 12 13 ms 11 13 ms 11 13 ms Maximum 21 ms 21 ms 24 ms 22 ms 22 ms Logical blocks 1 953 525 168 1 465 149 168 1 250 263 728 976 773 168 628 142 448 Disk rotational speed Operating temperature 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm O C to 60 C 32 F to 140 F 7200 and 5400 rpm TB 1 trillion bytes when referring to hard drive storage capacity Actual accessible capacity is less GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less NOTE Certain restrictions and exclusions apply Contact technical support for details Chapter 6 Specifications 7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed This chapter provides information on the following topics e Creating a set of recovery discs or a recovery flash drive Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive e Backing up your information e Recovering a program or driver Restore In the event of hard drive failure to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Rec
106. tings for the types of peripherals installed the startup sequence of the computer and the amount of system and extended memory Ey NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility ef NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press 10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility Use the arrow keys to select System Configuration gt Language and then press enter Use the arrow keys to select a language and then press enter When a confirmation prompt with your language selected is displayed press enter Pr pe To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately Using Setup Utility 105 Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab ke
107. ttery 1 Slide the release latch 1 to release the battery 2 Pivot the front edge of the battery 2 up and back 3 Remove the battery 3 from the computer of To insert the battery 1 Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay 2 Pivot the front edge of the battery down into the battery bay until it is seated The battery release latch will automatically lock into place Optical drive 48 Ey NOTE The optical drive spare part kit includes a bezel and bracket Description Spare part number Blu ray Disc ROM FX SuperMulti DVD R RW Double Layer Drive 666394 001 Blu ray Disc R RW FX SuperMulti Drive 666393 001 DVD RW Double Layer FX SuperMulti Drive for use only with computer models equipped with an 666395 001 Intel processor Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Chapter 4 Removal and replacement procedures 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the optical drive 1 Slide the release latch 1 to release the service cover from the
108. uent changes E NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your files and settings When to create restore points Before you add or modify software or hardware e Periodically whenever the computer is functioning optimally Ef NOTE If you revert to a restore point and then change your mind you can reverse the restoration 118 Chapter 7 Backup and recovery Create a system restore point 1 2 3 4 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 2 3 4 5 Select Start Control Panel System and Security System In the left pane click System Protection Click the System Protection tab Click System Restore Follow the on screen instructions Backing up and recovering your information 119 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the
109. uter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the service cover see Optical drive on page 48 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The memory module tilts up Component replacement procedures 55 2 Remove the memory module 2 by pulling it away from the slot at an angle Reverse this procedure to install a memory module WLAN module 56 Description For use with all computer models Spare part number Ralink 5390GN 802 11b g n 1x1 WiFi Adapter 630703 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter 640926 001 For use only with computer models equipped with an AMD processor Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Atheros AR2002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1EDR Combo Adapter 593127 001 BT3 0 HS ready Broadcom 4313 802 11b g n 1x1 WiFi and 2070 Bluetooth 2 1 EDR Combo adapter 600370 001 BT3 0 HS ready Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 For use only with computer models equipped with an Intel processor Broadcom 4313 802 11b g n 1x1 WiFi Adapter 593836 001 Intel Centrino Advanced N 6230 WLAN module 631956 001 Intel
110. with computer models equipped with an Intel processor in Japan includes keyboard cable 666001 A41 Keyboard for use with all computer models in Belgium includes keyboard cable 666001 AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan includes keyboard cable 666001 AD1 Keyboard for use only with computer models equipped with an Intel processor South Korea includes keyboard cable 666001 B31 Keyboard for use with all computer models in the Netherlands includes keyboard cable 666001 BA1 Keyboard for use with all computer models in Slovenia includes keyboard cable 666001 BB1 Keyboard for use only with computer models equipped with an Intel processor in Israel includes keyboard cable 666001 BG1 Keyboard for use with all computer models in Switzerland includes keyboard cable 666001 D61 Keyboard for use only with computer models equipped with an Intel processor inlndia includes keyboard cable 666001 DH1 Keyboard for use with all computer models in Denmark Finland and Norway includes keyboard cable 666001 DJ1 Keyboard for use with all computer models in Greece includes keyboard cable 666001 FL1 Keyboard for use with all computer models in the Czech Republic and Slovakia includes keyboard cable Chapter 3 Illustrated parts catalog Spare part number Description 666173 001 Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz proce
111. y and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions E NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Setup Utility 2 Press 10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods e To exit Setup Utility menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Tosave your changes and exit Setup Utility menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Displaying system information 1 Start Setup Utility 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit Setup Utility w
112. z processor 1600 MHz FSB 8 0 MB L3 666175 001 cache quad core 45 W Component replacement procedures 89 90 Description Spare part number Intel Core i7 2820GM 2 30 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 8 0 MB L3 634694 001 cache quad core 45 W Intel Core i7 2760QM 2 40 GHz SC turbo up to 3 50 GHz processor 1600 MHz FSB 6 0 MB L3 666174001 cache quad core 45 W Intel Core i7 2720QM 2 20 GHz SC turbo up to 3 00 GHz processor 1600 MHz FSB 6 0 MB L3 631254 001 cache quad core 45 W Intel Core i7 2670QM 2 20 GHz SC turbo up to 3 10 GHz processor 1600 MHz FSB 6 0 MB L3 665116 001 cache quad core 45 W Intel Core i7 2640M 2 80 GHz SC turbo up to 3 50 GHz processor 1333 MHz FSB 4 0 MB L3 666173 001 cache dual core 35 W Intel Core i7 2630GM 2 00 GHz SC turbo up to 2 90 GHz processor 1600 MHz FSB 6 0 MB L3 635501 001 cache quad core 45 W Intel Core i7 2620M 2 70 GHz SC turbo up to 3 40 GHz processor 1333 MHz FSB 4 0 MB L3 631252 001 cache dual core 35 W Intel Core i5 2540M 2 60 GHz SC turbo up to 3 30 GHz processor 1333 MHz FSB 3 0 MB L3 631255 001 cache dual core 35 W Intel Core i5 2520M 2 50 GHz SC turbo up to 3 20 GHz processor 1333 MHz FSB 3 0 MB L3 631253 001 cache dual core 35 W Intel Core i5 2450M 2 50 GHz processor SC turbo up to 3 10 GHz 3 0 MB L3 cache 1333 MHz 676359 001 FSB dual core 35 W

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