April - Cessna Support
Contents
1. 27 40 me Cesena has beenadusedby the vendor of HanzanlaltabActuators that exchanged actuators are being properly serviced with oil This provides relie for servicing when trstinstaling thee ar exchange horizontal ANDY PAYNE Operatorarereminded th leaks and proper oi servicing levels remains in Chapter sof the Model XL Maintenance erval to inspect for horizontal stab actuator oll feam Encel has developed a seres training videos for the Flight Manager Aral Database Loading Custom Database Loading Dual Single Mode FMS HYPER Starland RMU Maintenance The videos demonstrate procedures for Toseethe FMS training videos 1 Login othe CesandSuppart om website 2 onthe Member Access page tickonthe Citation7solink On he 75a Home Page cickor theTainng Viens nk CessnaSupport com Additional videos covering th jects wil beadded in the future Ifyou have comment ar suggestions for training Videos pease call ar emali Teamac Questions plessecantct 288604789 Stained Wheel Bearings ALL MODELS 32 40 Shorter Screws Comply with Intent of Service Letters 525A ATA 20 10 gt Explaining How CPCalc Performs With Climb Performance The Caton Performance Caleulator thermis known as CPCa isone af ree programs included in the CESNAV flight Planning package currently aualable for Ss models plus Gros Weight2. S 8 Ei eCustomer Spotlight Syncrude Citations Rack Up Big Flight four Utilization Records B 22 How CPcalc Performs Xelimb Performance 3 Recommends G rd Pin Inspections for cables 4 Conferences Updates and more P technical INFO E snes SER aia new and improved Tig SHORTER SCREWS COMPLY WITH INTENT oF SERVICE LETTERS TT VENDOR INDICATES HORIZONTAL STAB ACTUATORS 2 expamninc How CPCALC PERFORMS WITH jepeni j TEAM X DEVELOPS FLIGHT MANAGEMENT 7310 cessna ecommenos Pin INSPECTIONS 7532 eao ene sorrwane co pisus urne 7514 cessna ro CHANGE STRUTSERVICING TASK 110 RESETTING NO TIRE SPINDOWN CAS 15 PAWC INCREASES INSPECTION INTERVAL FOR SPARK 711 yop so ron storm Force winos currens 136 nous novce orren ron NOW CORPORATE 7713 nicks x ranio seee moe 1714 wow row can vou co in every ISSUE 723 714 Message gt Citation Parts Distribution Initiates Team Y Approach for Improved Customer Service Y 70 Cos Working Relationship making simlar changes in its Y anew tenm bod eppeachto The team wi presenta sgle point of with suppers manages the 0 p a cose waring for planee wih olof por and impor Y acre been Apso y Canon sto There wil be separate toms signe
3. run 315377036 E YOUR CONTACT Spring weather is returning ta many areas ifyouplan to keep your airplanes side there certain precautions ta con Sider Strongtaseverethunderstormsarecapable of producinggowerfuldamaging winds Air planes not ready far extreme weather can tions tan be susceptible to damage re sulung inexpensve downtime and repairs To prevent this costly scenario Customer Service offers these Tap 10 precautionary steps Park the on a level surlace with Ihe nose facing nto thewind 2 Prevent the airplane rom tipping on ts la by keeping the proper amount of fuel in the In mast Cations fuel in the Wing and center uel tanks can keep the planes where it needs the ramp Thi is rue in most Ct liane However for 535 posite Adding fuel to empty wing tanks wil move hecenterat gray aft 3 Place a tail stand under the empennage hisproceduretnatisted acarecommand sd step in Chapter 1 of the Maintenance Manual orextended outdoor storage How ever Lis an added measure of prevention Tor severe wind conditions Reler to Chapter 7intheapplcabe Maintenance Manual for oroperlailand placement 4 Prevent areraft movements by chack ing the main landing gear Ures Additional hocking al the nose landing gear tres aven betler Consider adding ropes to the landing gear to secure th to the parking apron Moorin
4. and components being replaced when actu all the receivers ae in sleep mode This function occurs when the XM rados are Inactive for approxi mately 30days Thesleep mode can only be reset with the aXM Radio Control Head which sno the switch panel currently installed in Citations The radio control head in combination witha test hamess can provide the up down command to reset the receiver The test harness be manufac turedand the details areavailable from Team Sovereign Both the contral head and test harness can be purchased through Cessna Questions pleasecontact 28008354000 hetlineGcessna textron Team Excel 28008354000 teamdacessnatexton com Team Sovereign 18776837368 Team x 28862783 WALTER GLOSSON Cessna to Change NLG Strut Servicing Task 750 12 10 P amp WC INCREASES INSPECTION INTERVAL FOR SPARK IGNITERS Pratt amp Whitney Canada sued Temporary Revisions to Chapter 052000 for vicebulletinintoduceda new igniter table and igniter with an improved configuration Series Engine Maintenance Manu that reduces arcing at the connection In addition The Inspection interval for spark ignit theigniter ipwas redesigned for belter durability fers in Table 2 Periodic Inspection has been increased from 300 5a hours to so Questions please contact hours PEWC Customer First Centre Fouowine
5. give of three messages Departure Cimb Limited Runway Distance Limited or Take ff impossible Far the fist two the max weight to meet the requested conditionis 7 suggested Wall requirements are met lor requested conditions the program wilds lay the fildlength and speeds limb Analysis The next page Cimb Perl provides cimo profile data calculations run without obstacle or cmb gradient restrictions the program assumes a cimb engine to anet asooftAGLand thena level oft When obstacle clearance is requested the po sramwil maintain and segment configura tion unt the net ake fight path clears be higher of ortheobstacle by atkastss feet The same is tue fora requested minimum imbgradientndsegmentwilbeexlend sdurtitheeveoltAtitudeis reached For he operator this means holding V2 with takeot Naps unti the obstacle isclearedar the Level ON Alttudeis reached Behind thesceres CPCal ischecking hun reds of ponts alan the fight path to en sure the arclt i continually above the gradient surface Iit breaches the surface The Departure mb Limited message wil appear as discussed earlier It is importan to understand the pilot is expected to de lay Enroute segment tarston until the obstacle s cleared ar the Level Isreachedin order forthe performance cal ulated tobeapplable When you look at the data presented on the Clim Pert page you may notice the andsegment net g
6. Increase var antsforthes ak and7so CPCalcis utilized calculate alec landing andclimb per formance The other two programsare the Electronic Operating Manual EOM and the Citation Loading Calculator CLCalch Several cus tomers have inquired about how CPCale wolkswithrespect to cimb performance Climb options On the ATSIObst CPCale gives the user the option to enter etheran obstacle to avoid or a minimum climb gradient te maintain Onecr the other or none wil be accepted I Cea Obstacle the serwilneedtoenterhecbitace ha gh above the runvay up to 400 ft and its dis lance ram Referencezero in orm Many pilote ask how they know the dis lance Irom Relerence Zero since they havert calculated the distance o 35 ft yet One way is to use the distance itemtheendof thecunway tothe obstacle and all unused runway adds to the safety margin If Maintain Cimb Gradient is se lected the user wil enter the gradient i FPNM or percent and the level ll up ta2apoo ft MSEJ neither selected standard certiication gradient require mentswil be assumed On the Contig Page you can also apply a5 banked climb reduction to the and and Enroute segments IncFCae theetfec tive weight of the is increased by roughly 3s percent When you calculate the data the frst page to appear amp the Field Pert Page II the aircraft can safely make the takeott and cimb Vit cant the program vall
7. MAN pagecontams usapprovalas well as explanations far the venous dims Questions pleaseask far citation Plat ServiesaL 318517727 OPTION AVAILABLE FOR GALLEY SWITCH PANEL 560 25 30 ALL MODELS ATA 99 00 lately in flight encounters with birds After Flight have received considerable press Install nletand exhaust engine lantiom Additionally being atentie cover for bird activity during preflight and postflight walkaround procedures Remove Bird Attractions tan prevent costly damage to your Remove lood sources such as bird plane Even during shart turnarounds feeder rom airport environments birds can nest inside your ai Remove birdbath stand Before Fight Remove m leck any alr inlet exhaust cavity ore hole that might be conducive for bed hubs and tree heller jid attraction Make sure engine inlet ans have free E iy ae esa the pair you ow o By Ganon Th bese CJ ie the dnce d Con pt vts den wee Seung ope elus ovens d C own and and m amy d ang te sides ah a ol ea he a ain about you Questions Call John Shoemaker 8007737798 BON PURGANAN Resetting NO TIRE SPINDOWN CAS Messages 510 ATA 31 50 NOTIRESPINDOWN Reset reset ut 7 hen the DE Procedure ERIK ROLLEFSON
8. NDS SHORTENED COSTS CUT ET authorized Pratt amp Whitney repair and overhaul company Dallas to croato ofa ind program avaible to Citation owners with JTI8D engines This now program guaranteas estimates eliminates overhaul standards for vibration and temperature und works fo get your Citation back in he air where t belong 71 Service Center EnciNEWiry gt gt 1 888 9 OVERHAUL 968 3742
9. Service Center going to be Right where you are The Senice Unt MSU equipped witi everthing needed to perfor small and medium scheduled marion nco t gwea you the chance to update and maintain yar Orate iba buring elt getto a certo and without a hotsi room stay Tre heavy duty Unais strong enough to easily itt n angra ast ofa Chaton X Discover the Difference cala Citation Service Canter Seeder at 677 50 MSUAL 1 877 508 7040 k m ARS mu US Voi mica do 680 EPIC SOFTWARE CD Disks UPDATED Since jugo when Cessna frst released thi arti ware CD diske the company has updated bf Epic with new software and part numbers The Citation Sovereign s delivered with three software CD dis software tools and airplane ning software Disk Labeled Epic Tools for Cessna Citation Sovereign Media P N TM7035295007 This disk contains current laptop programs for Epic Phase 4 4 12sollware This disk will auto un and install necessary programs for the Model 680 If you are notsure your laptop hasit installed just re tun the disk Doing hi alaptop that has been previously loaded will not harm the settings and i ll still operate correctly Always ac cept the defaults ings when prompted new laptop is used call Team Sovereign 23365472695 for assistance network configuration settings that must be made fst Thi
10. T TEAM SHARE ADVICE AND SHED LIGHT fe Whyaretheretwologicboards Our company operatasa c sas Lahesas U sash and Weare neritidinitamigenticton Ba EFO Can you recom mend copy wa hive ri amr submit comme by ask the experts 2 The Direct Approach is published monthly by the Cessna Citation Service Organization asktheespertsat aitheospertacessnatoxtron com Qurexpers will da heirbest to provideansiersta your questions Evenif your ques lionis not posted in the publication you will ecewean emailed answer a variety o EFB platforms We us Fujitsu Tano s which isa full sized tablet with a swivetop ACS packages many features to make it very capable EFA you preter a Smaller EFB you might consider the Pie Dennis Strumberger or the ACS website www GaTAACS com can provide more infarmation Regarding the Sroweer and other software Cessna offers a Flight Planning software package called CESNAV that includestheCitaton Per formance Calculator for takeot and landing Electronic Operating Manu al for enroute planning and Citation Loading Calculator for Weight and Balance More information avall able fram the Cessna Pilo Services Broup 3165177717 or from support cessna com custsupt con acts contactload Citation Engine Program VALUE ADDED TURNAROU
11. d re Coir sad ie ively to mil cuomem er 2 v but hr are whch at may actualy be jo haw Cesana can best megratethe qure Specialized Approach he maintenance taskat hand mentsofitscustomersitssupplirsandits 7 oven Textron operators into an effective global pr requirements ofan ASFean bequite zation Werecontinuouslylaokingathow 0 ferent from the needs of an individual can improve operator Colter said This wil alow therestof Cessna te makeltmareeffclent jomaumizeourresourcesinprovidingthe and responsive toth ress allC best service toour customer customer segme tation parts and servi duding ration parts orde rogram ad i Coler saithe n prompts to reach he conect department Ctation Service Cen ifc Program adminis maimenanceor ph dering an inde by Supplier Interactions Reinforce yet another deparmen Improvements The new teaming approach wil be overall changes beng integrated into able ta feld calls gram subject it wil nat be necessary fora ter to be shifted from ane serce In addition to customer interface mle SPOTLIGHT Robin Borse Ge Fist 7 FLIGHT Department manages ert g Terry Vacheresse Birectar of Maintenance right Syncrude Citations Rack Up Big Flight Hour utilization Records While some busines
12. g procedures shouid be used anytime adverse winds severe weathers expected Refer ta Chapter 30 im Iheapplicable Maintenance Manual 5 Set the parking brake as an added moa Sure to prevent Unwanted aircraft move 6 Sand bags can be used to add wight in he nose This is especialy useful if the air cratis ight weight from removalolimenor componentsorlue 7 Setthe control tacki installedjto prevent the fight controls trom banging into therr tops Gust fram stam winds com evert farces many times greaterthan fight loads on fight centrale and folate systems 3 Connect a statie ground cable This wil prevent staic electrical buildup on thea ral from wind and an 9 install protective covers the pitat Probes to restrict airflow and foreign ob from entering the probes Refer to Chapter ao in the applicable Maintenance Manual 10 install inlet and exhaust engine covers This actin wil prevent foreign objets from entering the engines IL is equally important ta make sure the engine cover straps arecorrely instal Alooseengine cover strap can cause extensive paint dam age lem wind driven movements rausing to strike against engine celles Reter to chapter 20 the applicable Maintenance Manual Questions please contact Customerservice HotLine 008354000 355376261 ternational Motine cessnatextroncom Citation Center to open near you Where s our new Citation
13. radient istedisiferent tan the minimum gradient you specitee This gradient the instantaneous value ata specific point defined by certification Standards Toobtainanapproximationol aver age climb gradient up o he Level OH altitude dide the Takeoll limb Increment by the and ment fight path distance and then subtract o a convert Ihe value to a nel gradient This should be equal to or greater than the min mum gradient you specified This approximation however onlyholds temperatures near standard Ie accepted that at higher altitudes the aircraft may be climbing ata gradient less than the minimum however the gradient at lower altitudes 6 higher than required overall iti balanced out The extra alt tude inerement down low ofsete the e duced performance higher up Father than just checking instantaneous gradiente up level lt CPCalc is checking alude making sure the aircraft is always above the cimb gradient surface for the torresponding distance This allows for maximum weight at the given condition The diagram low should help ilustrate ths Beyond the Flight Manual In some respects Cale goes beyond the Planning capabity of the AFM since CP Cale calculates an extended and segment la clear an obstacle orto maintain a mini mum cimb gradient Because of their ad vanced methods and accuracy all CPCale programs are FAR approved right out f the ox The AFM supplement relerenced nthe
14. s disk for the laptop computer and does not load to theaireraft with setting up th Disk ta Labeled OP SW Cessna Citation Sovereign Media P N MM7o31847 067 Phase MM7033847 008 Phase 4 2 MM7033847009 Phase 4 2 This contains Epic Operation software for the airplane This diis installed on the airplane ONLY and does nat contain any laptop programs This disk should be kept with the airplane at all times Under certain circumstances this disks ne sary to program a new Epic module i replaced for maintenance Disk 3 Labeled Cessna Citation Sovereign Options Data Media P N MM7O37 x Phase DM7058645 xxx Phase 4 3 DM 703864500 Phase This disk contains data that enables and configures various options on the a aircraft This disk should be kept with the OP alt The dash number varies by Citation Sovereign diskon theairplane atall times Under teram circumstances this disk e neces TROY TERRY NICK MILLER YOUR CONTACT YOUR CONTACT Cessna Customer Service reminds Citation operators withoptional xM adios Lo use theradios monthly to prevent the system from going into sleep mode In act itis necessary use each XM channel at Jeastoncea monthandif the XM radi isaourchannelinsallation each channel erseatlacatian must beutlized monthly operators have experience thelr XM radios becoming inoperative alter a period of nonuse This has resulted in unnecessary troubleshooting efforts
15. s owners have scaled back Might operations due to worldwide ecanamic conditions Syn crude Canada Ltd based in Fort Me Murray Alberta Canada is keeping its Jets as busy as ever From Day One over 30 years ago Syncrude has taken the view that cor porate aircraft are tool to be used for the company so we ve adopted heavy corporate shuttle mission Says Aviation Manager Robin Borse who oversees two Citation Encores that between Fort McMurray Ed monton and Calgary in Alberta Cessna Aircraft Utilization Award Synerude s record of heavy Might tli zation places it in rated strata One of its Citations logged an impressive 12315 hours In the past year which qualified the company to receive this year s Cessna Aircraft Utilization Anard Just as surprisingly t other Encore racked up nearly as much ime a whopping 21309 hours were putting thousands of people 2 through these airplanes in a year says Borse ls mote economical lor to do this than to pul everybody airlines Operating Citations for mare than 20 years Syncrude has won the Cessna Aircraft Utilization Award many times Conventional wisdam might lead some aviation observes to believe that Syncrude must be flying vast die tances to pile up the light hours that does They d be wrong Each aircraft registers 1700 to 1800 cycles annually while fying multiple daily legs that generally are fairy short Edmonton fight time isas min u
16. sB Compuance USA E Conadi 800 268 8000 Thisallectsall Citation Brava Encore and Ex nternational Access Code 8 teloperatars thatcomply with PEWC Service Globally 2450647 Bulletin No SBPW5007230340 end Re placement of ignition Cables Rolls Royce Offer for Non Corporate Care Operators 0 ATA 37 00 Rol Royce offering recommended Service Bulletin AE 3007C73046 New FADEC D porate Care ee af charge unti YodeAdapler tacpeatarswhaare nat an Cr 12109 Theoffer willbe continued at coll price from May 2untl November atc From tha ein wil nlybeoffered at ist price lewards heservce Note Corporate Care operators wil receive the bulletin free af chargeregardless ol the calendar date Royce service bulletinatfect infos Royce sence bulletin cct 7500001 thru with FullAuthorty Digital Electronic Control FADEC hardware listed YC T3046 Which is transmitted by Cessna Service Letter 7507603 Complancewiththebuletinintroducesa new diode adapter that connects be healrcraft wre hamessandtheFADEC Thediode prevents uncommanded reverse voltage tothe Fuel Pump Mtering Unt FPML Theuncammanded reverse voltage cante caused bya short fram the Permanent Magnet Alternator PMA oran intemal FADEC power supply failure Reversevolagehas been aknawn cause frin ight shutdowns TIM RYAN Team ask THE EXPERT EXPERTS FROM THE CESSNA SUPPOR
17. tes Calgary s isan hour of the longer Nights is an acca sional three hour trip to Sacramento for scheduled maintenance at the Cessna Citation Service center With Syncrude s main operation in Fort McMurray a research depart ment in Edmonton and a projects group in Calgary the company relies heavily on Citation business jets to keep running smoothly Fort Mc Murray is a community of more than residents with an economy based on oil natural gas pipeline forestry and tourism Athabasca Oil Sand Deposits Syncrude with about 5 000 employ os operates the largest crude oil production facility in the world The trude oil is produced by upgrading a melasses lie substance called bitu men The process involves mining tracting and upgrading the bitumen contained in the Athabasca Oil Sand Deposit in northeastern Alberta The deposit is the world s largest sin gle oil deposit Alberta s threeail sand deposits have a production potential five times that of conventional oil reserves in Saudi Arabia Syncrudes final produet is sent by pipeline ta three Edmonton ares refineries and pipeline terminals that then ship it to refineries In Canada and the Unit sdsates syncrudes oil sands production is a Joint venture cf Syncrude the project operator and the project s owners THE NEW 6 ELT Five Days a Week Reliability VENDOR INDICATES HORIZONTAL STAB ACTUATORS ARE SERVICED S6OXL
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