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Aspire 4920 Service Guide

1. LCD MODULE Y Gx6 LCD BEZEL CAMERA BOARD Y Gx2 INVERTER BOARD LCD ASSEMBLY y Gx2 Y y Hx2 y Hx2 LCD FPC LEFT LCD RIGHT LCD CABLE BRACKET BRACKET Gx1 Y Y Gx1 LEFT HINGE RIGHT HINGE Y Y Y MICROPHONES MAIN AUXILIARY ANTENNA ANTENNA LCD BACK PANEL Main Screw List M2 5xL6 86 00E33 736 M2 x L3 86 00C07 220 Chapter 3 85 Removing the LCD Bezel See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 t 9 Ow 9 mo Uu Mo See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 11 See Removing the LCD Module on page 68 12 Remove the six rounded screw caps as shown i 13 Remove the six screws G on the LCD module 86 Chapter 3 14 Carefully pry open the LCD bezel and remove the bezel from the LCD module Removing the Camera Board See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Rem
2. 2400 Scanjet USB 1 1 N A USB speaker joystick T gt RV Multimedia digital speaker SC UC78 WingMan RumblePad G UA3 N Dolby Headphone 5 1 channel N A USB speaker EAB MPC57USB iFun USB speaker N A a Logitech Peripheral Panasonic CD USB camera Intel Easy PC Camera A20953 001 Micro USB 2 0 Web Cam Orange USB storage device lomega USB zip 250MB MO 1300 1 3G USB 2 0 N A Fujitsu 134 Appendix B I O Peripheral Compatibility Test 80GB HDD USB 2 0 IEEE 1394 6 in 1 Flash card reader writer Wireless LAN USB stick 11 USB 1 1 CG WLUSBST11 2 5 portable 80GB hard disk NetGear 54Mbps 802 11a Access point model HE 102 Access point 802 119 D Link Rangebooster N 650 Router Wireless 802 11n N A wooo OP Q TIO Rt 2 S D 5 Q 2 o D Q D wo zZ D Ry r D 2 o O D 2 Q Appendix B 13 C1 I O Peripheral Compatibility Test A AmbiCom Bluetooth wireless compact Flash card with PC card adapter N SDIO card Toshiba Bluetooth SD card N A N A SIIG express card 11 in R W easily add a memory card reader writer to express card equipped systems 1 If system support s DVI a D sub interface supplemental test is required 2 PQI6 in 1 flash card reader writer is not compatible with USB 2 0 systems Memory Card Compatibility Test Multimedia card Multimedia card 32MB RS MMC 128MB memory
3. 90 W 19V 90W Input Vac 90 270 100 240 System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working GO SO Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down and Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to system shutdown Chapter 1 39 40 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your system s BIOS Basic Input Output System Since most systems are already properly configured and optimized there is no need to run this utility The BIOS setup utility stores basic settings for your system You will need to run this utility if you encounter configuration problems Refer to Chapter 4 Troubleshooting when problem arises Entering BIOS Setup Power on the system to start the system POST process During bootup press F2 to enter the BIOS setup screen NOTE You must press F2 while the system is booting This key does not work during any other time BIOS Setup Primary Menus There are several tabs on the setup screen corresponding to the six primiar
4. Rae T 1p ay p au r tl iapma231pa26 j 6c LA HIII ESA TETE ET EU ELF EJ EN pfs i hi LI LEN XI LXI INHLESA S SE SNI Bi rr MA Y EYI WELLSAS KTCN1S HOd weibeig X 2olg qu KS peony anig AS DNA EEEE AFAR qj dili sas j iurium Oe A Ti TN XH L LII E INT IN SHJ I dd amp NE EE ls ct 1x23 wn LIEHmex agp des E sl jj ee e I m 2E ILE 3u 1 15221 ATO eqs 99 SH SUM E Mela 1 Ux Ott c o Lt Wo 19 Dd 1140 ings H e LA ms angl SY fe TER ol gs t i Jur Halal IN up aW apa u aur WN LU9 EEs CIKK Re T HA LOO fees grt CK t A Lh 2a DURS TA ST NZD WI 113 Chapter 5 Board Layout Top View U E 1 Ies E a hi F LE Hl i LOD connector 7 Power board cable connector intemal microphone cable connector 8 USB board cable connector Speaker cable connector Jo ExwesCadi4sbt ICH8 M chipset south bridge 11 Launch board cable connector 114 Chapter 5 Bottom View e mp 6 meom s Swkopn 8 ODbcmedy e usps i9 Hbbcmmoo Chapter 5 115 Switch Setting Short R525 to clear password 116 Chapter 5 Standard Operation Procedures of Password Bypassing and BIOS Recovery For RD and CSD to debug easily the system provide one hardware DIP switch for Bypassing Password Check and one Hotkey to enable BIOS Reco
5. Removing the Launch Board t 9 Ow 9 mo Uu Mo a a oe ee ee a fF C N O See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 See Removing the LCD Module on page 68 See Separating the Upper Case from the Lower Case on page 70 Remove the two screws A from the launch board bracket em m ee Uc 16 74 Remove the bracket Chapter 3 17 Remove the three screws A from the launch board 18 Remove the launch board Removing the Touchpad Board Module See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 aS Nw dO Sw m De qu l See Removing
6. 2 0 3 0 compliance PCI 2 2 System HDD Password Security Control INT 13h Extenstions PnP BIOS 1 0a SMBIOS 2 4 BIOS Boot Specification Simple Boot Flag 1 0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1 1 2 0 IEEE 1394 1 0 USB 1394 CD ROM Boot Up support PC Card Standard 1995 PCMCIA 3 0 Compliant Device IrDA 1 0 HD audio WIM 2 0 Preboot Execution Environment 2 1 Boot Integrity Service Application Program Interface BIS 1 0 PC2002 2005 compliant Intel Enhanced SpeedStep Technology Intel DPST support ASF 2 0 TPM v1 2 AHCI support iAMT 2 5 System Memory Memory controller Intel GM965 Express chipset DIMM socket number 2 sockets Supports maximum 2 GB for 32 bit OS 4 GB for 64bit OS memory size Vendor Samsung Samsung Hynk Nanya Powerchip Powerchip Promos L ENS name M470T2953 HYMP512S NT512T64U AS6E8E63B 6E1A Lc AB EZ3 CE6 64CP8 Y5 H8BOFN 3C QBFW F5 DIMMtype DIMMtype DDR2 Synchronous DRAM DIMM speed MHz 667 DIMM size 512 MB 512 MB 512 MB Video VGA controller Intel GM965 Express chipset with integrated 3D graphics Features Intel Graphic Media Accelerator ATI Mobility Radeon X2500 with GMA X3100 with up to 358 MB up to 256 MB of dedicated of Intel Dynamic Video Memory GDDR2 VRAM with Technology 4 0 8 MB of HyperMemory supporting dedicated DDR2 VRAM up to Microsoft DirectX 9 and PCI 350 MB of dynamic system Express memory
7. Acer GridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the taskbar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop Chapter 1 NOTE Please ensure that the resolution setting of your second monitor is set to the manufacturer s recommended value Launch Manager l6 ama grer Tecra atj Il Cae CH jiu E MdManager a pum Om www interi Bine bum P LaehM Larah Hiraga x Adi Des fen ol H rmp ami Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs and then Launch Manager to start the application Chapter 1 31 Norton Internet Security 32 Norton Internet Security is an anti virus utility that can protect against viruses keeping your data safe and Secure How do check for viruses 1 Double click the Norton Internet Security icon on the Windows desktop 2 Select Tasks amp Scans 3 Select Run Scan to scan your system LIE 4 When the scan is complete review the results of the scan NOTE For optimal security run a Full System Scan when scanning your computer for the first time You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals If you are using the
8. Combo CRX880A DS 24CZP Drive type Internal Slim CD RW DVD combo drive Data transfer rate Write Head e CD R 24X e DVD ROM 8X e CD RW 24X e CD ROM 24X Interface Applicable disc format CD R CD RW Multi speed High speed Ultra speed and Ultra speed plus CD DA CD ROM mode 1 CD ROM XA Mode 2 Form 1 Form 2 CD l CD i Bridge Video CD Karaoke CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text DVD ROM DVD Video DVD Audio SACD Hybrid UDF DVD DVD R RW DVD R RW DVD R DL DVD RAM V1 0 V2 1 Power supply 5V DC 36 Chapter 1 DVD Drive Interface Vendor Sony DVR K17RS Phiips Ben DS 8A1P UJ 850 Drive type Internal Slim DVD CD writer Data transfer rate Write CD R 24X CAV CD RW 24X CAV DVD RW RW single layer 8X 6X ZCLV DVD R R single layer 8X CAV DVD R R double layer 4X ZCLV DVD RAM 5X ZCLV Read e CD R RW ROM 24X Max DVD ROM single layer 8X CAV DVD ROM double layer 6X CAV DVD RAM 5X ZCLV DVD R R RW RW single layer 8X CAV DVD R R double layer 6X CAV Buffer Memory 2 MB Enhanced IDE ATAPI compatible Applicable disc format Write CD R 24X CD RW 24X DVD RW 6X DVD R R RW 8X Read e DVD RAM 5X N A Write CD R 24X CD RW 16X DVD R 8X DVD RW 4X DVD RAM 5X DVD R DL 2 4X DVD R 8X DVD RW 4X Read e CD R RW ROM 24X DVD R RW ROM 8X DVD RAM DVD R RW DVD R SL
9. Components This computer s compatibility is tested and verified by Acer s internal testing department All of its system functions are tested under Windows Vista Business Vista Home Premium and Vista Home Basic environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4920 Vista Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B 133 Microsoft Windows Vista Compatibility Test I O Peripheral Compatibility Test External CRT Acer G220F PF790 19 ViewSonic O N External LCD FP751 17 TFT LCD 15 LCD Monitor DVI Model AL1521 17 LCD Monitor DVI Model AL1721 20 LCD VD201b DVI I DVI D D sub Westinghouse W37G HDMI LP2065 20 TFT Monitor DVI S9500 19 Monitor DVI lI 5 lt 2 z D CD O gt O Projector DELL USB keyboard or mouse 3300MP projector Microsoft Natural keyboard Pro Logicool USB mouse OWCM USB Logitech USB wheel mouse First wheel mouse USB keyboard Dell by Logitech DELL Internet navigator keyboard Smart card keyboard IL USB optical Austin mouse HP USB optical mouse RB129AA Belkin Miniglow optical USB mouse USB printer scanner Canon Canon Scanner D1250 USB 2 0 JP OS only N A HP 450wbt deskjet printer USB Bluetooth
10. DL RW CD R RW DVD ROM DVD RAM DVD R DVD RW DVD R SL DL DVD RW CD R CD RW CD ROM CD ROM XA CD DA CD I CD Extra CD Text Photo CD Video CD Power supply 5V DC Chapter 1 37 Battery Battery Type Hon Hon Lion Lion Lion Lion Pack capacity 6 cell 6 cell 6 cell 6 cell 6 cell 6 cell 6 cell 6 cell 2 0mAh 2 4mAh 2 0mAh 2 4mAh 2 0mAh 2 4 mAh 2 0 mAh 2 4mAh LCD Vendor AU ovo je Samsung Model name B141EWO04 N14113 L02 LP141WX1 LP141WX3 LTN141W3 V4 Glare Glare TLA2 Glare TLB1 Glare L01 G Glare Screen diagonal mm Screen diagonal mm mm 14 1 WXGA Display resolution pixels 1280x800 1280x800 1280 x768 m 1280 x 800 Aspect ratio Aspect rato 16 10 10 NA 15 9 189 6 Pixel pitch mm 0 237 ee he 0 2385 107 a 237 Mode L MM of colors 262 262 A 262 144 6 NN RN 262 K bit Color saturation NTSC INA 45 b white is cd 200 185 typ 5p me E EE oT RENE ratio ao INA SOOT time fall time ae Supply voltage v HERE a Backlight 1 CCFL Outline dimensions mm 319 5x 205 5 mE 5 x 205 LN 0x199 0 A LN 5 x205 5 NN i lt i Weight 9 LCD Inverter Board Vendor sss s sSs YEC Foxon EE E 240 02 VK 21189 406 Chapter 1 AC Adapter Vendor Model Name ADP 90SB BBDAF PA 1900 24 AR ADP 90SB BBEA LF PA 1900 04 WR Output rating 19 V 4 74 A
11. Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 oe at ee i00 x w mN os See Removing the Keyboard on page 64 e See Removing the Middle Cover on page 65 u u See Removing the LCD Module on page 68 ok N See Removing the LCD Bezel on page 86 oO See Removing the Inverter Board on page 88 m See Removing the LCD with Brackets on page 89 Chapter 3 91 15 Remove the four screws H securing the left and right LCD brackets to remove the brackets Removing the LCD Module Hinges ce CEU OV X GMT Se ct e 92 See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 11 See Removing the LCD Module on page 68 See Removing the LCD Bezel on page 86 See Removing the Inverter Board on page 88 See Removing the LCD with Brackets on page 89 See Removing the LCD Brackets on page 91 Remove the t
12. MODULE Ax3 Cx11 UPPER CASE Screwx3 y Ax2 Ax4 TOUCHPAD BRACKET LAUNCH SPEAKERS ASSEMBLY BOARD BRACKET a Ax3 LAUNCH TOUCHPAD BOARD BOARD Chapter 3 Ax2 Y MAINBOARD BLUETOOTH BOARD Ax1 USB BOARD Ax2 MODEM BOARD RTC BATTERY l LOWER CASE 61 Screw List A Mexia 86 00F 24 724 M2 x L6 86 00F58 726 M2 5 X L8 86 00E34 738 Removing the CPU Heatsink Module 1 See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 Detach the heatsink cable from the mainboard 5 Remove the heatsink module 62 Chapter 3 Removing the CPU See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the CPU Heatsink Module on page 62 B wow Using a flat screwdriver turn the CPU socket latch to the unlock position by aligning the latch to the unlock symbol then remove the CPU Chapter 3 63 Removing the Keyboard 1 See Removing the Battery Pack on page 53 2 Press the plastic flat blade screwdriver to the notches shown below to disengage the keyboard from the main unit 3 Carefully pry up and out the keyboard and turn it over 4 it e M TER Hii l isi m hn 258 ERE mE d na E PUT EL z aca i en Ai mM mue ie z uud 1 ane 22 m
13. Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing folders overview sharing service on or off and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Center Q Usethe shortcut key lt ay gt lt X gt Q Start Windows Mobility Center from the Control panel QO Start Windows Mobility Center from the Accessories program group in the Start menu Chapter 1 29 Using the System Utilities Acer GridVista dual display compatible 30 To enable the dual display feature of your notebook first ensure that a second display is connected then open the Display Settings properties box using the Control Panel or by right clicking the Windows desktop and selecting Personalize Select the secondary monitor 2 icon in the display box and then click the check box Extend the desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below EXE Cee E35 EXE Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently
14. PA 1900 AP 09003 011 24AR 24AR Adapter 90W Liteon PA 1900 ADT 90W Liteon PA 1900 AP 09003 005 04WR 04WR Battery Battery Pack Li 6 cell 2 0mAh BTY Pack Li 6C 2 0Ah Sanyo BT 00603 036 nm Battery Pack Li 6 cell 2 4mAh BTY Pack LI 6C 2 4Ah Sanyo BT 00603 037 Sanyo Battery Pack Li ion 6 cell BTY Pack Li 6C 2 0Ah Sony BT 00604 022 2 0mAh Sony Battery Pack Li ion 6 cell BTY Pack Li 6C 2 4Ah Sony BT 00604 023 2 4mAh Sony Battery Pack Li Mn 6 cell BTY Pack Li 6C 2 0Ah PANA BT 00605 018 2 0mAh Panasonic Battery Pack Li Mn 6 cell BTY Pack Li 6C 2 4Ah PANA BT 00605 019 2 4mAh Panasonic Battery Pack Li Mn 6 cell 2 0 BTY Pack Li 6C 2 0Ah SMP BT 00607 013 Simplo Battery Pack Li ion 6 cell BTY Pack PANA Li 6C 2 4 BT 00607 014 2 4mAh Simplo SMP 56 25020 003 Boards Bluetooth board Foxconn BT Module Foxconn BCM2045 BCM2045 V01 VO1 VGA board MXM 1N M66M MXM 1N M66M VGA BD D 55 4U002 051G VGA board MXM 1N M66M MXM 1N Infineon M66M VGA 55 4U002 061G BD D Modem board Modem MDCO03 A8B 54 09027 091 B85244300G Modem board Foxconn MDC1 5 Modem MDC1 5 T60M955 00 54 09018 051 T60M955 00 3 3V 3 3V Modem board Castlene Modem MDC1 5 Moto MA820 54 09018 001 Touchpad board Synaptics Touchpad Synaptics 56 17024 001 TMO00450 000 TM00450 000 Capacitive button board Capacitive button TM 00542 56 41004 031 00 Chapter 4 2 Tahoe LAU BD 06626 1 PD D Launch board 55 4T902 001G L
15. against the card as if you were pushing it further into the slot letting the card spring out 54 Chapter 3 3 Remove the card from the slot Removing the Lower Cover 1 See Removing the Battery Pack on page 53 2 Turn the base unit over then loosen the eight screws A on the lower cover 3 Use a plastic flat blade screwdriver to pry open the lower cover Chapter 3 55 4 Hemove the lower cover from the lower case Removing the DIM M 1 See Removing the Battery Pack on page 53 2 See Removing the Lower Cover on page 55 3 Push out the latches on both sides of the DIMM socket to release the DIMM 4 Remove the DIMM module 56 Chapter 3 Removing the WLAN Board Module 1 See Removing the Battery Pack on page 53 2 See Removing the Lower Cover on page 55 3 Detach the wireless board barcode label from the WLAN board 4 Disconnect the two antenna cables from the WLAN board then move the antennas away from the board 5 Remove the two screws A on the WLAN board to release the WLAN board Chapter 3 57 6 Detach the WLAN board from the WLAN socket a he tae uoto vum relie Qo pu om a a m E a Fea din A NOTE When attaching the antennas back to the WLAN board make sure the cable are routed properly Removing the Hard Disk Drive Module See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on p
16. are no burned or heated components All components appear normal 97 System Check Procedures External CD DVD ROM Drive Check Perform the following procedures to isolate the possible problem a controller drive or CD ROM NOTE Make sure that the CD ROM does not have any label attached to it The label may damage the drive or cause drive failure 1 Boot from the diagnostic disc and start the diagnostic programs 2 See if CD ROM Test is passed when the program runs the CD ROM Test 3 Follow onscreen instructions If an error occurs reconnect the drive to the connector on the mainboard If the error persists do the following 1 Reconnect the CD DVD ROM drive 2 Replace the CD DVD ROM drive 3 Replace the mainboard Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected error occurs make sure that the flexible cable extending from the internal keyboard is correctly connected to the mainboard If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following procedures in sequence to correct the problems Do not replace a non defective FRU 1 Reconnect the keyboard cable 2 Replace the keyboard 3 Replace the mainboard The following auxiliary input devices are supported by this computer Qj Numeric keypad OC External keyboard If any
17. flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order EXTERNAL MODULE DISASSEMBLY TURN OFF POWER AND PERIPHERALS Y UNPLUG POWER CABLES Ax8 Y Cx1 Y LOWER OPTICAL DISK COVER DRIVE MODULE Ax2 Y Y Ax1 Dx2 Y HARD DISK OPTICAL WLAN DIMM DRIVE LOCKER OPTICAL DISK BOARD MODULES MODULE BRACKET DRIVE HDD MODULE AX2 w Y HARD DISK OARD DISK DRIVE SIE BRACKET Screw List M2 x L4 86 00F24 724 B o o M3 x L4 86 9A554 4RO0 M2 x L6 86 00F58 726 a M2 x L2 5 86 00F22 722 52 Chapter 3 Removing the Battery Pack 1 Turn base unit over 2 Slide the battery lock unlock latch to the unlock position 1 3 Slide and hold the battery release latch to the release position 2 4 Remove the battery from the main unit 3 Chapter 3 53 Removing the SD Dummy Card 1 See Removing the Battery Pack on page 53 2 Push against the card as if you were pushing it further into the slot letting the card spring out 3 Remove the card from the slot Removing the Express Dummy Card 1 See Removing the Battery Pack on page 53 2 Push
18. on page 59 See Removing the CPU Heatsink Module on page 62 10 See Removing the CPU on page 63 11 See Removing the Keyboard on page 64 12 See Removing the Middle Cover on page 65 13 See Removing the LCD Module on page 68 14 See Separating the Upper Case from the Lower Case on page 70 15 See Removing the Bluetooth Board on page 77 16 See Removing the USB board on page 78 17 Detach the media board cable from the lower case 18 Detach the power board cable from the lower case Chapter 3 19 Remove the two screws A holding the mainboard to the lower case 20 Carefully detach the mainboard from the lower case Removing the Modem Board See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 aS Nw dO Sw m De qu l See Removing the CPU Heatsink Module on page 62 10 See Removing the CPU on page 63 11 See Removing the Keyboard on page 64 12 See Removing the Middle Cover on page 65 13 See Removing the LCD Module on page 68 14 See Separating the Upper Case from the Lower Case on page 70 15 See Removing the Bluetooth Board o
19. replace the FRU Rerun the test to verify that there are no more errors Chapter 4 111 Undetermined Problems 112 The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 99 Follow procedures below to isolate the failing FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Q Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD DVD ROM drive Qj PC cards OOOD vO Power on the computer Determine if the problem has been resolved If the problem does not recur reconnect the removed devices one at a time until you find the failed FRU 20 05 SUD e If the problem persists replace the following FRU one at a time Do not replace a non defective FRU QO System board Q LCD assembly Chapter 4 System Block Diagram and Connector Locations System Block Diagram prd UBL 1 i SCANS IX HAS T 1 L VEN s puoi da Gr IER CEU CI d 1 olt SLED Ss I al EL Lew SALES FICH B ELM gt
20. supporting Microsoft DirectX 9 and DirectX 10 Chapter 1 Audio Audio controller Realtek ALC268 Codec Features Two built in Acer 3DSonic stereo speakers Supports high definition audio Built in microphone MS sound compatible PCMCIA Port PCMCIA controller 117412 Card type support Type ll LAN LAN controller Intel ICH8M Broadcom 5785KMLG chipsets LAN connector type RJ45 Onboard Gigabit Ethernet PCI E interface support ASF 2 0 Wireless LAN module Model name Wireless WiFi Link PRO Wireless PRO Wireless 3945BG 4965AGN 3945ABG Data throughput 54 Mbps 802 11a b g 802 11 a b g 802 11 b g PCI bus mini PCI socket for wireless module Modem Modem controller Intel ICH8M chipset MDC 003 A8B MDC 1 5 T60M955 00 MA820 Baud rate 56 K Modem connector type RJ11 Bluetooth Module Bluetooth controller Intel ICH8M chipset Protocol Bluetooth 2 0 Connector type Mini USB Chapter 1 35 Keyboard and Input Devices Keyboard controller Winbond WPC8768L Acer FineTouch keyboard Features 5 degree curve 88 89 key inverted T cursor layout 2 5 mm minimum key travel touchpad pointing device with 4 way scroll button or Acer BioProtect fingerprint reader supporting Acer Finger Nav 4 way control function hotkey controls embedded numeric keypad multi language support three easy launch buttons three productivity keys and two front access communication switches Combo Drive Interface Slim
21. the CPU Heatsink Module on page 62 10 See Removing the CPU on page 63 11 See Removing the Keyboard on page 64 12 See Removing the Middle Cover on page 65 13 See Removing the LCD Module on page 68 14 See Separating the Upper Case from the Lower Case on page 70 Chapter 3 75 76 15 Remove the two screws A on the touchpad bracket 16 Remove the touchpad bracket from the upper case Chapter 3 18 Continue prying the board until it releases from the upper case then remove the board Removing the Bluetooth Board See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 ee ae ee Ye gq9 I See Removing the CPU Heatsink Module on page 62 e See Removing the CPU on page 63 mls om See Removing the Keyboard on page 64 N See Removing the Middle Cover on page 65 oO See Removing the LCD Module on page 68 I See Separating the Upper Case from the Lower Case on page 70 Ol Disconnect the Bluetooth cable from the mainboard Chapter 3 77 16 Carefully detach the Bluetoot
22. 1 122 1222 00 Chapter 4 4 UJ UJ Power cord 10A 3 pin BK Code Denmark 10A SP BK 27 01518 561 Denmark Power cord 10A 250V 3 pin Code 10A 250V 3P Denmark 27 01518 671 Denmark BK BK Power cord 10A 250V 3 pin Code South Africa 10A 250V South Africa BK Power cord 16A 250V South Code 16A 250V South Africa 2 01518 571 2 01518 681 Power cord 10A 250V Swiss Code Swiss Power 10A 250V BK Code 10A 250V 3P Swiss Bk 2 01518 581 Power cord 10A 250V 3 pin Swiss BK Power cord 10A 250V 3 pin China Power cord 10A 250V 3 pin Cord 10A 250V 3P China BK 27 01518 701 China BK Power cord 220V 3 pin EUR Cord EUR 220V 3P BK 27 01518 601 Power cable 16A 250V 3 pin Cord 16A 250V 3P EUR BK 2 01518 731 EUR BK Power cord 10A 250V 3 pin Italy Cord Italy 10A 250V 3P BK 27 01518 611 Power cord 10A 250V 3 pin Italy Cord 10A 250V 3P Italy BK 27 01518 711 BK Power cord 2 5A 250V South Cord 2 5A 250V South Africa 27 01518 631 Africa BK India Bk Power cord 10A 250V South Cord 10A 250V South Africa 27 01518 721 Africa BK India BK Power cord 250V 10A 3 pin Cord 250V 10 16A 3P Israel 27 01518 761 Israel Power cord ACA ACNZ Power cord ACA ACNZ Annie 27 03218 021 System case cover bracket assembly LCD latch bracket LCD latch ASSY 60 4T906 001 SD dummy card SD dummy card 42 TKJO1 001 2 01518 691 Cord China 10A 250V 3P 2 01518 591 New card dummy card Dummy new card 42 41924 001 Lowercase ASSY L Case
23. 3VOU UK UK UK89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOW SD 9J N5982 VOW H3VOW SD Swedish owedi89 Keyboard 89 key Darfon NSK KB Darfon NSK H3V1A BE 9J N5982 V1A H3V1A BE Belgian Belgian Keyboard 89 key Darfon NSK KB Darfon NSK H3V1B BP 9J N5982 V1B H3V01B BP Brazilian BR PO89 Keyboard 89 key Darfon NSK KB Darfon NSK H3V1F SK 9J N5982 V1F H3V1F SK Slovenian Slove89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOY BL 9J N5982 VOY H3VOY BL 85K 85K 89 Keyboard 92 key Darfon NSK KB Darfon NSK H3V0J JA 9J N5982 V0J H3V0J JA Japanese Japan92 LCD module LCD module 14 1 WXGA glare LCD N14 1WXGAG W 0 3M G2 LDAHP 002 ES w antenna and camera DV Inverter board 17 FOXCONN Inverter 17 T621240 02 V 00 19 TK501 001 T621240 02 V 00 Inverter board 17 YEC YNV Inverter 17 YNV WO6S 19 TK501 002 WO6S Inverter board 17 ROHS Inverter 17 ROHS 19 TCBV1 001 VK 21189 406 VK 21189 406 LCD cable 14 1 WXGA HL C A LCD WXGA HL 50 4T901 001 LCD cable 14 1 WXGA MEC C A LCD WXGA MEC 50 4T901 011 Camera CMOS 0 3M Suyin Camera CMOS 0 3M CNO0314 57 TK901 001 CNO0314 OVO3 U OVO3 U Camera CMOS 0 3M Bison Camera CMOS 0 3M 57 1K501 001 BN30V40717300 BN30V40717300 Wireless antenna left right LCD 14 1 WXGA AU LCD 14 1 WXGA AU LK 14105 018 B141EW04 V4LF Glare 200 nits B141EWO4 V4 G 16ms LCD 14 1 WXGA LG LCD 14 1 WXGA LG LK 14108 010 LP141WX3 TLB1 glare LP141WX3 TLB1 LCD 14 1 WXGA LG LCD 14 1 WXGA LG L
24. 60 4T907 001 Unitload cover ASSY big door 60 4T1908 001 Support bracket left Support L ASSY 60 4T905 001 Chapter 4 12 C2 Touchpad bracket TP bracket ASSY 60 4T904 001 s as Doo Middle cover M cover ASSY 60 4T902 001 EE VGA bracket ASSY MXM BRT 60 4T933 002 Upper case w speaker ASSY U Case 60 4T901 001 Memory SDIMM 1GB Hynix SODIMM 1G KN 1GB0G 006 HYMP512S64CP8 Y5 AB HYMP512S64CP8 Y5 AB SDIMM 1GB Nanya SODIMM 1G KN 1GB03 014 NT1GT64U8HBOBN 3C NT1GT64U8HBOBN 3C SDIMM 1GB Samsung SODIMM 1GB KN 1GBOB 011 M470T2953EZ3 CE6 M470T2953EZ3 CE6 SDIMM 512MB Hynix SODIMM 512M KN 5120G 019 HYMP564S64CP6 Y5 AB HYMP564S64CP6 Y5 AB SDIMM 512MB Nanya SODIMM 512M KN 51203 032 NT512T64UH8BOFN 3C NT512T64UH8BOFN 3C SDIMM 512MB Samsung SODIMM 512M KN 5120B 023 M470T6554EZ3 CE6 LF M470T6554EZ3 CE6 SDIMM 512MB PSC SODIMM 512M AS6E8E63B KN 5120E 004 AS6E8E63B 6E1A 6E1A SDIMM 512MB DDRII667 SODIMM 512M Promos V916764B24QBFW F5 V916764B24QBFW F5 KN 5120M 004 Combo module Combo module 24X ODD NCB24X combo G2 OPAHP 001 Optical bracket BRKT ODD 33 4T910 001 Combo bezel ASSY ODD bezel combo 60 4T914 001 Combo module 24X PDBS DS Combo 24X PDBS DS 24CZP KO 02409 029 24CZP w o bezel Combo module 24X Sony Combo 24X Sony CRX880A KO 0240E 005 CRX880A LF w o bezel Myall2 DVD RW Super Multi module 8X ODD NSM8X Super multi G2 OPAHP 002 drive TA Optical bracket BRKT ODD 33 4T910 001 Super Multi bezel ASS
25. Acer Aspire 4920 Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 4920 service guide Copyright Copyright 2007 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Cor
26. Chipset with integrated 3D graphics featuring Intel Graphics Media Accelerator GMA X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4 0 8 MB of dedicated DDR2 VRAM up to 350 MB of dynamic system memory supporting Microsoft DirectX 9 and DirectX 10 for selected models Q X Dual independent display support Q 16 7 million colors OH MPEG 2 DVD hardware assisted capability acceleration Q S video TV out NTSC PAL support Q Acer Arcade featuring Acer CinemaVision and Acer ClearVision technologies Storage Subsystem Q 80 120 160 GB or larger hard disk drive Q DVD Super Multi double layer drive QO 5 in 1 card reader supporting Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD Audio Q DolbyS certified surround sound system with two built in stereo speakers Q Dolby Home Theater audio enhancement featuring Dolby Digital Dolby Digital Live Dolby PRO LOGIC II Dolby Digital Stereo Creator Dolby Headphone and Dolby Virtual Speaker technologies QO Intel High Definition Audio support Q S PDIF Sony Philips Digital Interface support for digital speakers OY MS Sound compatible Chapter 1 m Acer PureZone technology with two built in stereo microphones featuring beam forming echo cancellation and noise suppression technologies Input Devices d d OOOO O 88 89 93 key keyboard with inverted T cursor layout 2 5 mm minim
27. FFC on the touch pad PCB is connected properly If the FFC on the touch pad PCB is connected correctly check if LS851 JP1 Pin6 5V are pules If yes then replace switch board If not then go to the next step Replace the touch pad PCB If the touch pad still does not work then replace the FPC on Track Pad PCB After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement will occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem No actions are necessary to be taken if the pointer movement stops in a short period of time Chapter 4 Power On Self Test POST Error M essage The POST error message index lists the error message and their possible causes NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions If the symptom is not included on the list please refer to Undetermined Problems NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE I
28. GB SATA KH 16007 011 HTS541616J9SA00 HTS541616J9SA00 HDD 160GB Seagate HDD 160GB SGT KH 16001 026 ST9160821AS ST9160821AS HDD 160GB 5400RPM SATA HDD 160GB Toshiba KH 16004 001 Toshiba MK1637GSX Gemini MK1637GSX BS LF F W DLO030J HDD 160GB WD HDD 160GB WD KH 16008 019 WD1600BEVS 22RSTO WD1600BEVS 22RSTO CPU Heatsink CPU heatsink w fan ASSY Thermal DIS Foxconn 60 4T928 001 CPU heatsink w fan ASSY Thermal DIS Robin 60 4T926 001 CPU heatsink w fan ASSY Thermal DIS Forcecon 60 4T930 001 CPU Processor Chapter 4 12 C1 CPU Merom Core 2 Dual T7100 IC CPU Merom T7100 1 8G KC 71001 DTP 1 8G 2M 800 Intel PGA CPU Intel Merom Core 2 Dual IC CPU Merom T7300 2 0G KC 73001 DTP T7300 2 0G 4M 800L Intel PGA CPU Intel Merom Core 2 Dual IC CPU Merom T7500 2 2G KC 75001 DTP 17500 2 2G 4M 800 Intel PGA CPU Intel Merom Core 2 Dual IC CPU Merom T7700 2 4G KC 77001 DTP 17700 2 4G 4M 800 Intel PGA Keyboard 88 key Darfon NSK KB Darfon NSK H3V1D UI US 9J N5982 V1D H3V1D UI US IN IN88 Keyboard 88 key Darfon NSK KB Darfon NSK H3V02 TW 9J N5982 V02 H3V02 TW Taiwan Taiwa88 Keyboard 88 key Darfon NSK KB Darfon NSK H3VO3 TI 9J N5982 V03 H3VO3 TI Thailand Thai88 Keyboard 88 key Darfon NSK KB Darfon NSK H38V0A AR 9J N5982 V0A H3VOA Ar Arabic Arabi88 Keyboard 88 key Darfon NSK KB Darfon NSK H3VOH HB 9J N5982 V0H H3VOH HB Hebrew Hebre88 Keyboard 88 key Darfon NSK KB Darfon NSK H3VOK KO 9J N5982 VOK H3VOK KO Korean Korea88 Key
29. K 14108 007 LP141WX1 TLA2 LF Glare 200 LP141EWX1 TLA2 nits 16ms LCD 14 1 WXGA LG LCD 14 1 WXGA LG LK 14108 012 LP141WX3 TLA1 Glare LP141WX3 TLA1 Chapter 4 127 128 LCD 14 1 WXGA Samsung LTN141W3 LCD 14 1 WXGA Samsung LTN141W3 L01 G LF Glare 200 nits 16ms LCD 14 1 WXGA CMO N14113 LCD 14 1 WXGA CMO LK 1410D 016 LO2 LF Glare 200 nits 16ms N14113 LO2 G Microphone SAB Microphone cable SAB 23 42120 001 Microphone FORG Microphone cable FORG 23 42123 001 Microphone SHAN Microphone cable SHAN 23 42124 001 Speaker pack left left 23 40297 001 Mainboard Aspire4920 w RTC Tahoe MB DIS 06252 1 w o 55 41T901 051G battery and PCMCIA slot w o modem CPU and DIMM LCD module cont LK 14106 011 Speaker RTC Battery RTC battery BTY RTC Mitsubishi ROHS 23 TDMV1 001 RTC battery BTY RTC Panasonic ROHS 23 22059 001 UP PCMCIA slot PC card slot es PCMCIA slot CONN Cardbus 4P 10057913 21 H0153 001 Miscellaneous MEM LCD screw rubber Rub cirle LCD 47 4T901 001 Name plate Name plate U case Tahoe 42 4T913 001 Media key Media key Tahoe 42 4T907 001 Screw M2xL3 white 86 00C07 220 Screw M2 5xL6 nylok CR3 86 00E33 736 Screw M2 5xL8 nylok CR3 86 00E34 738 Screw WAF M2x4 BZnylok 86 00E92 724 CR34 Screws Chapter 4 Chapter 4 129 Model Definition and Configuration Aspire 4920 Appendix A 130 131 Appendix A Appendix A 132 Test Compatible
30. Setting a System Password 1 Use the up down keys to select a password parameter Set Supervisor Password Set User Password or Set Secondary MAS Disk Password then press Enter A Password box will appear Type a password then press Enter The password may consist of up to six alphanumeric characters A Z a z 0 9 Retype the password to verify the first entry then press Enter again Press F10 Select Yes to save the new password and close the Setup Utility Changing a System Password 1 Aa Fw DN Use the up down keys to select a password parameter Set Supervisor Password Set User Password or Set Secondary MAS Disk Password then press Enter Type the original password then press Enter Type a new password then press Enter Retype the password to verify the first entry then press Enter again Press F10 Select Yes to save the new password and close the Setup Utility Removing a System Password 1 Use the up down keys to select a password parameter Set Supervisor Password Set User Password or Set Secondary MAS Disk Password then press Enter Enter the current password then press Enter Press Enter twice without entering anything in the new and confirm password fields After doing this the system automatically sets the related password parameter to Clear Chapter 2 45 Boot Menu This menu allows you to set the drive priority during system boot up The system will attempt to boot from the first dev
31. USB board Tahoe USB BD 06628 1 PD D 55 4T904 001G Tahoe PWR BD 06627 2 PD D Power board 55 4T903 001G Wireless LAN board Wireless LAN 802 11ABGN WLAN 802 11ABGN Kedron KI KDNO1 001 Kedron MOW1 MOW 1 Wireless LAN 802 11ABGN WLAN 802 11ABGN Kedron KI KDNO1 002 Kedron MOW2 MOW2 Wireless LAN 802 11ABGN WLAN 802 11ABGN Kedron KI KDNO1 003 Kedron ROW ROW Wireless LAN 802 11ABGN WLAN 802 11ABGN Kedron KI KDNO1 005 Kedron Wireless LAN Board 802 11ABG WLAN 802 11ABG Intel 3945 KI GLNO1 001 Intel 3945 MW1 MW 1 Wireless LAN Board 802 11ABG WLAN 802 11ABG Intel 3945 KI GLNO01 002 Intel 3945 MW2 MW2 Wireless LAN Board 802 11ABG WLAN 802 11ABG Intel 3945 KI GLNO01 003 Intel 3945 RW RW Wireless LAN Board 802 11BG WLAN PRO Wireless 3945BG KI GLNO1 005 Intel 3945BG EE a a Bluetooth cable HL 50 4T910 001 Bluetooth cable MEC 50 4T910 011 Power board cable 50 4T905 001 Media board cable 50 4T902 001 USB cable HL 50 4T906 001 USB cable MEC 50 4T906 011 Touchpad cable 50 4T903 001 Launch board cable 50 4T904 001 DC in cable HL C A DC in HL 50 4T907 001 DC in cable MEC C A DC in MEC 50 4T907 011 Power cord 10A 125V US Code US 10A 125V BK 2 01518 521 Power cord 10A 125V 3 pin US Code 10A 125V 3P US BK 2 01518 641 Power cord 2 5A 125V USA Code USA W CNS 2 5A 125V 27 01518 781 8121 Power cord 3A 250V 3 pin UK Code UK 3A 250V 3P BK 2 01518 541 Power cord 5A 250V 3 pin UK Code 5A 250V 3P UK BK 2 03118 00
32. VD RW DVD K17RS PM V0 13 1398 T2080 1 736GHz KBC Version Serial Number Asset Tag Number Product Name Manufacturer Name Acer UUID Parameter 02 12 914U7010046G718001832000 None Aspire 47102 712b149c0 fade 11db B086 9db7db66e50d Description UUID Visible only when an internal LAN device is present UUID 32bytes NOTE The system configuration information varies in different models Chapter 2 Main Menu Information system Date System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery Chapter 2 Security Bool ltem Specific Help IE 32 10 05 15 2007 lt Tab gt lt 5 hift Tab gt or 640 KB Enter selects field 1014 MB MaxDVMT Enabled Enabled Disabled Enabled LT Enter Set the system time following the hour minute second format Set the date following the weekday month day year format Total size of system memory detected during POST Total size of extended memory during POST Total size of VGA memory When Enabled the BIOS splash screen is displayed during startup When Enabled the system can be booted from another PC on your LAN such as a remote server When Enabled pressing the F12 key during POST brings up a menu of devices that you
33. Y ODD bezel S Multi 60 4T915 001 DVD RW drive 8X Super Mult S Mult 8X PIO DVR K17RS KU 00805 038 Pioneer DVR K17RS LF w o bezel DVD module I Y O m D iN S Mult PAN UJ 850UAA1 A KU 00807 055 DVD RW drive 8X Super Mult Panasonic UJ 850UAA1 A w o bezel DVD RW drive 8X Super Multi 8X S Multi PDBS DS 8A1P KU 00809 010 PDBS DS 8A1P DVD module DVD RW drive 8X Super Mult 8X S Mult Sony AD 7530A KU 0080E 005 cont Sony AD 7530A 124 HDD Hard Disk Drive HDD bracket ASSY HDD bracket 60 4T918 001 HDD module 80G 5400RPM HDD N80GB5 4KS G2 HDAHP 001 SATA HDD 80GB SATA Hitachi HDD 80GB SATA KH 08007 021 HTS541680J9SA00 HTS541680J9SA00 HDD 80GB Seagate HDD 80GB SGT ST980811AS KH 08001 030 ST980811AS HDD 80GB 5400RPM SATA HDD 80GB Toshiba KH 08004 010 Toshiba MK8037GSX Gemini MK8037GSX BS LF F W DL230 HDD 80GB 5400RPM SATA WD_ HDD 80GB WD WD800BEVS WD800BEVS 22RST0 ML80 LF KH 08008 033 F W 04 01G04 HDD module 120G 5400RPM HDD N120GB5 4KS G2 HDAHP 002 SATA HDD 120GB SATA Hitachi HDD 120GB SATA KH 12007 010 HTS541612J9SA00 HTS541612J9SA00 HDD 120GB Seagate HDD 120GB SGT KH 12001 031 ST9120822AS ST9120822AS HDD 120GB 5400RPM SATA HDD 120GB Toshiba KH 12004 006 Toshiba MK1237GSX Gemini MK1237GSX BS LF F W DL130J HDD 120GB WD HDD 120GB WD KH 12008 018 WD1200BEVS 22RSTO WD1200BEVS 22RSTO HDD module 160G 5400RPM HDD N160GB5 4KS G2 HDAHP 003 SATA HDD 160GB SATA Hitachi HDD 160
34. age 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 Suum n De s Remove the screw A securing the HDD assembly to the unit 6 Pull the HDD module out by pulling on the mylar attached to it gently slide out the HDD module from its bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 58 Chapter 3 7 Remove the two screws A on the HDD bracket 8 Remove the hard disk drive Removing the Optical Drive Module See Removing the Battery Pack on page 53 2 See Removing the Lower Cover on page 55 3 Remove the screw C on the bottom side of the unit as shown Chapter 3 59 4 Using the flat blade screwdriver press the end of the module forward then slide out the optical drive module from the main unit 5 Remove the two screws D securing the optical bracket and remove the locker bracket from the optical disk drive module LELLE E M m ma m Chapter 3 M ain Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT CPU HEATSINK y KEYBOARD l MODULE Y MIDDLE COVER CPU Y AX3 Y POWER MEDIA BOARD BOARD Fx4 LCD
35. ainboard LCD inverter ID LCD inverter board LCD cable LCD Mainboard Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed DL CODCDUDUJDUCZUOZUCCZUOCOUDCOJDDCOCODUUZLU Indicator Related Symptoms Indicator incorrectly remains off or on but Reconnect the inverter board system runs correctly Q Mainboard Power Related Symptoms Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 99 Battery pack Power adapter Hard disk drive amp battery connection board Mainboard The system doesn t power on Power source battery pack and power adapter See Power System Check on page 99 Battery pack Power adapter Hard disk drive amp battery connection board Mainboard 108 Chapter 4 Power Related Symptoms The system doesn t power off Power source battery pack and power adapter See Power System Check on page 99 Hold and press the power switch for more than 4 seconds Mainboard Battery can t be charged See Check the Battery Pack on page 99 Battery pack Mainboard PCMCIA Related Symptoms System cannot detect the PC Card QO PCMCIA slot assembly PCMCIA Q Mainboard PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Q Run Load Setup Defaults in BIOS Setup Util
36. and software do not support the Euro symbol Please refer to www microsoft com typography fag fag12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either press at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Chapter 1 17 Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system Displayed by default in the upper half of your screen it provides access to the following utilities ODODO D L Acer eNet Management hooks up to location based networks intelligently Acer ePower Management optimizes battery usage via customizable power plans Acer ePresentation Management connects to a projector and adjusts display settings Acer eDataSecurity Management protects data with passwords and encryption Acer eLock Management limits access to external storage media Acer eRecovery Management backs up and recovers data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily CREE CENA For more information right click on the Empowering Technology toolbar then select the Help or Tutorial function Empowering Technology Password Before using Acer eLock Management and Acer eRecove
37. board 88 key Darfon NSK KB Darfon NSK H3VOL GK 9J N5982 VOL H3VOL GK Greek Greek88 Keyboard 88 key Darfon NSK KB Darfon NSK H3VOR RU 9J N5982 V0OR H3VOR RU Russian Russi88 Keyboard 88 key Darfon NSK KB Darfon NSK H3VOX BL 9J N5982 VOX H3VOX Blank US 84K 88 Keyboard 89 key Darfon NSK KB Darfon NSK H3V06 PO 9J N5982 V06 H3V06 PO Portuguese Portu89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOC 9J N5982 VOC H3VOC CZ Czech Czech89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOD DM 9J N5982 VOD H3VOD DM Danish Danis89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOE IT 9J N5982 VOE H3VOE IT Italian Itali89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOF FR 9J N5982 VOF H3VOFFR French Hehcn89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VO0G GR 9J N5982 V0G H3VOG GR German Germa89 Keyboard Keyboard 89 key Darfon NSK KB Darfon NSK H3V00 SW 9J N5982 V00 H3V00 SW Swiss Swiss89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOM CF 9J N5982 VOM H3VOM Canadian FR CA89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VON NW 9J N5982 VON H3VON NW Norwegian Norwe89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOQ HG 9J N5982 V0Q H3V0Q HG Hungarian Huga89 126 Chapter 4 Keyboard cont Keyboard 89 key Darfon NSK KB Darfon NSK H3VOS SP 9J N5982 V0S H3VO0S SP Spanish Spani89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOT TR 9J N5982 VOT H3VOT TR Turkish Turki89 Keyboard 89 key Darfon NSK KB Darfon NSK H3VOU UK 9J N5982 VOU H
38. can select to boot Enables or disables disk to disk recovery D2D recovery is a method of restoring the system to factory configurations without using recovery CDs Format Option Format HH MM SS hour minute second Format MM DD YYYY month day year Enabled Disabled Enabled Disabled Disabled Enabled Enabled Disabled 4 Co Security M enu Information Item Specific Help supervisor Password ls Clear User Password s Clear HDD Password ls Clear Supervisor Password controls access of the Enter whole setup utility Sel User Password Enter It can be used to boot Sel HDD Password Enter up when Password on boot is enabled Password on Boot Disabled Parameter Description Supervisor Password Is Indicates whether a supervisor password has been Clear or Set assigned User Password Is Indicates whether a user password has been Clear or Set assigned HDD Password Is Indicates whether a hard disk drive password has Clear or HDD Password Set been assigned Set Supervisor Password Press Enter to configure the supervisor password Set User Password Press Enter to configure the user password Set HDD Password Press Enter to configure the hard disk drive password Password on Boot Enables or disables security check during POST Disabled or Enabled NOTE Refer to the Removing a System Password section for more information on how to remove a password 44 Chapter 2
39. card Multimedia card 64 128MB Multimedia card 128MB Multimedia card 256MB Multimedia card 512MB Multimedia card 128MB RS MMC mobile 256MB memory card Turbo 200x 2GB MMC card Transcend Z A T A U amp 5 D o a D ca SD card 128 256MB SD card 2GB 150X Hi Speed SD card 256MB N A SD card 256MB SD card 1GB SD card 1GB 66X Hi Speed SD 4GB SD Pro memory card Transcend KINGMAX RiData Memory stick jad TO c gt D D D Memory stick 64MB N A Memory stick 128MB N A Lexar High speed 512MB memory stick Pro Duo DIT c O Q oie o 2 1090 High speed 1GB memory stick Pro Duo MS Pro 1GB memory card N A o D g 0 o 136 Appendix B Memory Card Compatibility Test WewskPosuB SP WsPowmWeped P WsPozGBmemrymd ooo o y y oo e P Amr E E P e P Oymwus porewmease P Game Test WarCraft IIl Frozen Throne EA Battlefield 2 Patch 1 01 DX9 FIFA World Cup 2006 FIFA Soccer 06 EA games Under Ground Il Online game Lineage II Chronicle 3 World of WarCraft HF Online SW Utility and Application Test PowerDVD Windows DVD Maker NTI CD Maker NIS Launch Manager Wireless AP Bluetooth AP Acrobat Reader Office Appendix B 137 138 Appendix B Online Support Information This section describes online technical support services available to help you repair your Acer Systems If you are a distributor dealer ASP or TPM please refer your techn
40. chine Disassembly and Replacement 49 Disassembly Requirements 49 General Information 50 Pre disassembly Instructions 50 Disassembly Process 51 vii External Module Disassembly Process External Modules Disassembly Flowchart Removing the Battery Pack Removing the SD Dummy Card Removing the Express Dummy Card Removing the Lower Cover Removing the DIMM Removing the WLAN Board Module Removing the Hard Disk Drive Module Removing the Optical Drive Module Main Unit Disassembly Process Main Unit Disassembly Flowchart Removing the CPU Heatsink Module Removing the CPU Removing the Keyboard Removing the Middle Cover Removing the Power Board Removing the Media Board Removing the LCD Module separating the Upper Case from the Lower Case Removing the Speaker Modules Removing the Launch Board Removing the Touchpad Board Module Removing the Bluetooth Board Removing the USB board Removing the Mainboard Removing the Modem Board Removing the RTC Battery LCD Module Disassembly Process LCD Module Disassembly Flowchart Removing the LCD Bezel Removing the Camera Board Removing the Inverter Board Removing the LCD with Brackets Removing the LCD Brackets Removing the LCD Module Hinges Removing the Antennas Removing the Microphones Troubleshooting System Check Procedures External CD DVD ROM Drive Check Keyboard or Auxiliary Inout Device Check Memory Check Power System Check Touchpad Check Power On Self Test POST Error Message Index of Erro
41. computer when the scheduled scan begins it runs in the background so that you do not have to stop working For more information refer to the Norton Internet Security help files Chapter 1 Hardware Specifications and Configurations Processor CPU type Intel Core 2 Duo Intel Core 2 Duo Intel Core 2 Duo Intel Core 2 Duo 17100 Mobile 17300 Mobile 17500 Mobile 17700 Mobile Processor Processor Processor Processor System Board Major Chips Intel GM965 Express chipset Audio controller Codec ALC268 PCMCIA controller OZ129 LAN controller Intel ICH8M Broadcom 5787MKMLG chipsets Modem controller Intel ICH8M chipset Bluetooth controller Intel ICH8M chipset Keyboard controller Winbond WPC8768L Hard Disk Drive Interface Product Hitachi Travelstar LU Western Digital 5K160 Model Name HTS le MK1 MK1 WD8 WD1 WD1 mE ST9 ST9 5416 037 237 637 00B 200B 600B 8081 1208 1608 16J9 GSX GSX GSX EVS EVS EVS 1AS 22A 21A S cea ss i ws s a0 i us i us o Form z 2 5 inch Serial ATA Interface type Data disks disks a speed a zx a RPM Media rate Mbytes s max Chapter 1 33 34 Hard Disk Drive Interface Interface transfer transfer 150 MB s 150 MB s 150 MB s rate Mbytes s max Voltage V DC 5 V DC 5 V DC 5 V DC 5 tolerance BIOS BIOS vendor BIOS Version Supported protocols ACPI 1 0b
42. dem RJ 11 port Connects to a phone line m Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network MN S video TV out NTSC Connects to a television or display device with S video input PAL port USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 4 pin IEEE 1394 port Connects to IEEE 1394 devices 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick Pro MS Po and xD Picture Card Note Only one card can operate at any given time E ExpressCard 54 slot Accepts one ExpressCard 54 module 6 Chapter 1 Right View Optical drive Internal optical drive accepts CDs or DVDs Optical disk access Lights up when the optical drive is active indicator cs Optical drive eject button Ejects the optical disk from the drive EE Emergency eject hole Ejects the optical drive tray when the computer is turned off 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera DC in jack Connects to an AC adapter Rear Panel Ventilation slots Enable the computer to stay cool even after prolonged use N Chapter 1 Bottom Panel TIEGEM i okee T aimi Battery bay Houses the computer s battery pack 4 Memory compartment Houses the computer s main memory 98 Hard disk bay Houses the computer s hard disk secured with screws Ventilation slots and Enable the computer to stay cool even after prolong
43. ductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 49 General Information Pre disassembly Instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Place the system on a flat stable surface 4 Remove the battery pack See Removing the Battery Pack on page 53 50 Chapter 3 Disassembly Process The disassembly process is divided into the following stages QJ External module disassembly Q Main unit disassembly O LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the mainboard you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List A 8 We O Sw SSMO a O Chapter 3 51 External Module Disassembly Process External Modules Disassembly Flowchart The
44. dule on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 See Removing the LCD Module on page 68 See Removing the LCD Bezel on page 86 See Removing the Inverter Board on page 88 See Removing the LCD with Brackets on page 89 See Removing the Antennas on page 93 Carefully remove the microphone cables from underneath the adhesive aluminum foil Chapter 3 17 Remove the microphones Chapter 3 95 96 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation Do not use any power sources when performing an assembly or disassembly procedures If any problems occur you can perform the following visual inspection before you continue Q d d d Chapter 4 Power cords are properly connected and secured There are no obvious shorts or opens There
45. e Duo and Core 2 Duo are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN Denotes actual messages that appear on screen MESSAGES NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information yi 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional
46. e Non Maskable Interrupt NMI Hom NaePwerMamgemen in ledalemaeregsers win iniiai POST vaues Hm __ Restore GPU conto word during warm Boot in WigePOBusMaseingdeks Lu Wakekeboadcmwoer Lm WigecahebeorememayaMosge Hm SS merakaon car 887DMAcmwoerWWon Lp f Reset Programmable interuptGontoler 104 Chapter 4 4Bh ae QuietBoot start optional Sm E board 69h ee Setup System Management Mode SMM area 6Bh PY Load custom defaults optional Sm fie POST device intaization O OOOO 87h PY Configure Motherboard Configurable Devices optional 89h Enable Non Maskable Interrupts NMIs Chapter 4 105 Initialize Extended BIOS Data Area Finite toppy contoler Determine number ot ATA arves opioa O hienas OOOO O frmo SSCS J learmuge ES segmentregisier Search for option ROMs One long two short beeps on checksum failure Check for SMART drive optional Shadow option ROMs Set up Power Management Terminate QuietBoot optional So EE PmpaeBot NWaizeDMlpaameters S Initialize PnP Option ROMs Clear parity checkers Display MutiBootmenu EE eo So EE NENNEN ives Initialize security engine optional Check password optional Initialize POST Error Manager PEM 106 Chapter 4 DJ Initialize system error handler BEEN PnPnd dual CMOS optional NEN Initialize notebook docking optional mezen
47. e the media board cover from the middle cover Chapter 3 67 7 Detach the mylar tape from the media board 8 Carefully insert the flat blade screwdriver under the side of the media board cover and gently pry up the board until it releases from the cover 9 Remove the media board Removing the LCD Module See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 er om eS a x Disconnect the microphone cable from the mainboard 68 Chapter 3 6 Disconnect the LCD coaxial cable from the mainboard Chapter 3 69 9 Remove the two screws F from the left and right hinge of the LCD module i r rn i E HU BE b 10 Carefully remove the LCD module from the base unit NOTE Make sure the cables are routed well before connecting the cables back to the unit Separating the Upper Case from the Lower Case 70 1 See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 Q9 X QoS 3 0 de See Remo
48. ed use cooling fan Note Do not cover or obstruct the opening of the fan Battery lock Locks the battery in position ce Battery release latch Releases the battery for removal 5 8 Chapter 1 Indicators The computer has four easy to read status indicators am F uL Co o AMT a tina T I EET C ETC E R f E i i eal r I rt ET re oe rliy h t ee 1 1 1 1 1 1 T IT ie A II 150515 The front panel indicators are visible even when the computer cover is closed up HDD Indicates when the hard disk drive is active NZ e Nimo Lights up when Num Lock is activated Caps lock Lights up when Caps Lock is activated ew 0 Indicates the computer s power status Battery Indicates the computer s batttery status NOTE Battery LED status during charging e Amber Charging e Green Charging complete Chapter 1 9 Easy launch Buttons There are several conveniently located easy launch buttons They are mail Web browser Empowering Key Q and one user programmable button Press lt gt to run the Acer Empowering Technology The mail and Web browser buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager uer mme i TA ah i TOU tat r E 7 A m T iu M 2385 1 az maida a C Wireless communication button Enables disables the wireless function Indicates t
49. ee lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a Fn F11 calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or Fn F12 down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded Type numbers in a normal N A keypad manner Cursor control keys on embedded Hold Shift while using cursor Hold Fn while using cursor keypad control keys control keys Main keyboard keys Hold Fn while typing letters on Type the letters in a normal embedded keypad manner 14 Chapter 1 Windows Keys The keyboard has two keys that perform Windows specific functions Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with ot
50. ement Acer eLock Management is simple yet effective utility that allows you to lock removable storage optical and floppy drive devices to ensure that data can t be stolen while your system is unattended Qj Removable Storage Devices includes USB disk drives USB pen drives USB flash drives USB MP3 drives USB memory card readers IEEE 1394 disk drives and any other removable storage devices that can be mounted as a file system when plugged into the system QO Optical Drive Devices includes any kind of CD ROM DVD ROM HD DVD or Blu ray drive devices Q Floppy Drive Devices 3 5 inch floppy drives only To use Acer eLock Management the Empowering Technology password must be set first Once set you can apply locks to any of the devices types Lock s will immediately be set without any reboot necessary and will remain after rebooting until removed NOTE If you lose the Empowering Technology password there is no method to reset it except by reformatting your system Make sure to remember or write down your password Empowering Technology Acer eLock Management t g Removable Storage Devices Optical Drive Devices Floppy Drive Devices Removable Storage Devices e g USB flash HDD 1394 HDD card reader 26 Chapter 1 Acer eRecovery M anagement Acer eRecovery Management is a versatile backup utility It allows you to create full or incremental backups burn the factory default image to optical disc a
51. ent allows you to easily control the enhanced sound effects of Dolby amp Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in vivid detail Chapter 1 23 Acer ePresentation Management Acer ePresentation Management lets you project your computer s display to an external display device or projector using the hotkey Fn F5 If auto detection hardware is implemented in the system and the external display supports it your system display will be automatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting Empowering Technology d Acer ePresentation Management Please select a mode Notebook LCD only Projection XGA 1024 x 768 pixels Projection Normal 800 x 600 pixels NOTE If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management adjust your display settings using Display Properties or the utility provided by the graphics vendor 24 Chapter 1 Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects you
52. equently used programs Comfortable support area for your hands when you use the computer Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 0 Click buttons left center The left and right buttons function like the left and right mouse buttons and right the center button serves as a 4 way scroll button Touchpad Touch sensitive pointing device which functions like a computer mouse Keyboard For entering data into your computer Left and right speakers deliver stereo audio output MediaTouch keys Touch sensitive keys which function as play pause stop previous next and record For use with Acer Arcade media playing program 11 12 13 14 5 1 4 Chapter 1 Closed Front View 1 Unlimited volume control Adjust the volume of the audio out un NOH wheel Locks and releases the lid B fa je Receives signals from a remote control 3 Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player e Microphone jack Accepts inputs from external microphones Headphones speaker Connects to audio line out devices e g speakers line out jack with headphones S PDIF support Chapter 1 5 Left View 0000 0 000 1 Kensington lock slot Connects to a Kensington compatible computer security lock 2 External display VGA Connects to a display device port e g external monitor LCD projector n Mo
53. f the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 101 Index of Error Messages Error Message List Stuck Key See Keyboard or Auxiliary Input Device Check on page 98 System CMOS checksum bad Default RTC battery configuration used Run the BIOS Setup Utility to reconfigure the system time then reboot system Real time clock error RTC battery Run the BIOS Setup Utility to reconfigure system time then reboot system Mainboard Previous boot incomplete Default Run Load Setup Defaults in BIOS Setup Utility configuration used RTC battery Mainboard Invalid System Configuration Data Q Run Load Setup Defaults in BIOS Setup Utility OV Mainboard Operating system not found QO Run the BIOS Setup Utility to check if the fixed disk and drive A are properly identified o CD DVD ROM drive Q Hard disk drive Q Mainboard Power on indicator turns off and LCD is Q Power source battery pack and power adapter See Power blank System Check on page 99 Ensure every connector is connected tightly and correctly OQ Reconnect the DIMM Q Mainboard Power on indicator turns on and LCD Q Power source battery pack and power adapter See Power is blank System Check on page 99 OV Reconnect the LCD connector QO Hard disk drive QO LCD cable Q LCD inverter board QO LCD Q Mainboard Power on indica
54. h board from the lower case Removing the USB board ee ae UT mox LY I h b b d a A C N O 78 See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 See Removing the LCD Module on page 68 See Separating the Upper Case from the Lower Case on page 70 Disconnect the USB FFC flat flexible cable from the mainboard Chapter 3 16 Pull out the AC input cable and move away from the USB board Te2 18 Remove the USB board Removing the Mainboard See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Hemoving the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 Oo 4 m See Removing the WLAN Board Module on page 57 Chapter 3 79 80 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module
55. hapter 1 Hotkeys The computer employs hotkeys or key combinations to access most of the computer s controls like screen brightness volume output and the BIOS utility To activate hotkeys press and hold the Fn key before pressing the other key in the hotkey combination Hot key help Displays help on hot keys m Acer eSettings Launches the Acer eSettings in Acer eManager Fn F3 i Acer ePower Launches the Acer ePowerManagement in Acer Y Management eManager Fn F4 zo p o Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen EBL external monitor if connected and both Fn F6 CX Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 w Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off du n w Volume up Increases the speaker volume 2i Fn y Decreases the speaker volume Fn x ra Brightness up Increases the screen brightness Fn z Pa Brightness down Decreases the screen brightness 16 Chapter 1 Special Keys You can locate the Euro symbol and the US dollar sign at the upper center and or bottom right of your keyboard The Euro symbol 1 Open a text editor or word processor 2 Either press lt gt at the bottom right of the keyboard or hold Alt Gr and then press the 5 key at the upper center of the keyboard NOTE Some fonts
56. he N indicator status of wireless LAN communication Or Internet browser user Programmable Email application user Programmable Empowering Technology Launch Acer Empowering Technology user programmable muU 0 Bluetooth communication Enables disables the Bluetooth function Indicates the button indicator status of Bluetooth communication Chapter 1 MediaTouch Keys The touch sensitive media keys make easy and quick media control with great touch feedback NS HTIEZIILRLI Hees PT ILI DIEI ca ice cal Fi Ft THE E LA H U EA ti A I LETTTTEDTITAM I ES bS dead ba Ea pes Ies 1 a i 1 4 D I ETT A 1 T i si E gs Laid BER i j Play or Pause me KO Move backward within the current track or go to the next title or chapter Cae Move forward within the current track or go to next track title or chapter Record Chapter 1 11 Touchpad The built in touchpad is a pointing device that senses movement on its surface This means the cursor responds as you move your finger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad 3 4 Qj X Move your finger across the touchpad 2 to move the cursor Q Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right butto
57. her keys to provide a variety of functions amp Open or close the Start menu lt 4 gt D Display the desktop a E Open Windows Explore amp lt F gt Search for a file or folder amp lt G gt Cycle through Sidebar gadgets lt az gt lt L gt Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain lt 4g gt lt M gt Minimizes all windows lt 4 gt lt R gt Open the Run dialog box lt 4g gt T Cycle through programs on the taskbar lt 4 gt lt U gt Open Ease of Access Center lt 4g gt X Open Windows Mobility Center amp BREAK Display the System Properties dialog box 1 lt SHIFT M gt Restore minimized windows to the desktop lt gt lt TAB gt Cycle through programs on the taskbar by using Windows Flip 3 D amp lt SPACEBAR gt Bring all gadgets to the front and select Windows Sidebar lt CTRL gt lt 4g gt lt F gt Search for computers if you are on a network lt CTRL gt 25 lt TAB gt Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3 D Note Depending on your edition of Windows Vista some shortcuts may not function as described Application key This key has the same effect as clicking the right mouse button it opens ER the application s context menu C
58. ical queries to your local Acer branch office Acer Branch Offices and Regional Business Units may access our website However some information sources will require a user i d and password These can be obtained directly from Acer CSD Taiwan Acer s Website offers you convenient and valuable support resources whenever you need them In the Technical Information section you can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities D DODUOCUAGLU Spare parts lists Q TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are QO Detailed information on Acer s International Traveler s Warranty ITW QO Returned material authorization procedures Q An overview of all the support services we offer accompanied by a list of telephone fax and email contacts for all your technical queries We are always looking for ways to optimize and improve our services so if you have any suggestions or comments please do not hesitate to communicate these to us Appendix C 139 140 Appendix C
59. ice on the list If the first device is not available it will continue down the list until it reaches an available device BIOS setup will display an error message if the drive s specified is not bootable Information ETH security ne T LL 1 IDEO T980811AS S1 46 Chapter 2 Exit Menu Information Main Securit ltem Specific Help Exit Discarding Changes Load Setup Defaults Exit System Setup and Discard Changes Save Changes Parameter Save your changes to CMOS FS F6 Enter Description Exit Saving Changes Save changes made and close the BIOS setup Exit Discarding Changes Discards changes made and close the BIOS setup Load Setup Defaults Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the Chapter 2 system might not function properly Discard Changes Discards all changes made in the BIOS setup Save Changes Saves changes made in the BIOS setup 47 48 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting Disassembly Requirements To disassemble the computer you need the following tools Q D OD ODDO Wrist grounding strap and con
60. ie iss mu mu ia an d ao ae Baa Tr a apt PE is Il aa on 64 Chapter 3 Removing the Middle Cover See Removing the Battery Pack on page 53 See Removing the Keyboard on page 64 Open the LCD screen all the way to facilitate the easy removal of the middle cover B wow Carefully insert the flat screwdriver between the middle cover and lower case and gently pry up the middle cover 5 Continue prying the middle cover until the full length of the cover releases from the main unit then turn it over 6 Using a plastic flat blade screwdriver pry open the connector plate then detach the media board cable from the media board Chapter 3 65 7 Detach the power board cable from the power board then remove the middle cover Removing the Power Board See Removing the Battery Pack on page 53 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 Bm 9 mic Detach the mylar tape from the launch board 5 Remove the three screws A from the power board 66 Chapter 3 6 Remove the power board Removing the Media Board See Removing the Battery Pack on page 53 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 See Removing the Power Board on page 66 m e SN I Insert a flat blade screwdriver between the media board cover and middle cover and pry up the gently uc en 6 Remov
61. ional charge does not work see Check the Battery Pack on page 99 Check the Battery Pack Do the following Using the software to identify whether a problem occurs while the battery pack during recharge or discharge 1 Open Power Management in the Control Panel 2 n Power Meter confirm if the parameters for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter Using the hardware to identify whether you should replace the battery pack or not 1 Power off the system 2 Remove the battery pack and measure the voltage between terminals one and seven There are seven terminals totally 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery If the battery status indicator does not light up remove the battery pack If the charge indicator still does not light up replace the AC DC charger board Chapter 4 99 Touchpad Check If the touchpad doesn t work do the following procedures in sequence to correct the problem Do not replace a non defective FRU 100 1 2 3 4 6 T After rebooting run Tracking Pad PS2 Mode Driver For example Syn touch driver Run utility with the PS 2 mouse function and check if the mouse is working If the PS 2 mouse does not work then click if the main board to switch board FPC is connected properly If the main board to switch board FPC is connected correctly then check if the
62. ity then reboot actual size system DIMM Mainboard Speaker Related Symptoms In Windows multimedia programs no OV Audio driver sound comes from the computer Q Speaker Mainboard Internal speakers make noise or emit no Qj Speaker sound Q Mainboard Power Management Related Symptoms The system will not enter hibernation See Save to Disk S4 on page 44 Keyboard if control is from the keyboard Hard disk drive Mainboard The system doesn t enter hibernation mode Press Fn 0 and see if the computer enters hibernation and four short beeps every minute mode Touchpad Keyboard Hard disk connection board Hard disk drive Mainboard The system doesn t enter standby mode Q See Save to Disk S4 on page 44 after closing the LCD Ll Mainboard Chapter 4 109 Power Management Related Symptoms The system doesn t resume from Q See Save to Disk S4 on page 44 hibernation mode Q Hard disk connection board Qj Hard disk drive Q Mainboard The system doesn t resume from standby Q See Save to Disk S4 on page 44 mode after opening the LCD Q Mainboard Battery fuel gauge in Windows doesnt go Remove battery pack and let it cool for 2 hours higher than 90 Q Refresh battery continue use battery until power off then charge battery Qj Battery pack Q Mainboard System hangs intermittently Q Reconnect hard disk CD ROM drives Qj Hard disk connection board Q Mainboard Periphera
63. l Related Symptoms System configuration does not match the Qj Run Load Setup Defaults in BIOS Setup Utility then reboot installed devices system Q Reconnect hard disk CD ROM diskette drives External display does not work correctly QO Press Fn F5 to switch to LCD or CRT OV Mainboard USB does not work correctly Q Mainboard Print problems Q Run printer self test Q Printer driver Qj Printer cable Q Printer Q Mainboard Keyboard Touchpad Related Symptoms Keyboard one or more keys does not Qj Reconnect the keyboard cable Work Keyboard Q Mainboard Touchpad does not work Qj Reconnect touchpad cable Q Touchpad board OV Mainboard Modem Related Symptoms Internal modem does not work correctly a Modem phone port Modem combo board Mainboard NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 112 110 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the mainboard in loop mode at least 10 times 2 f no error is detected do not replace any FRU 3 If any error is detected
64. n page 77 16 See Removing the USB board on page 78 Chapter 3 81 17 See Removing the Mainboard on page 79 18 Disconnect the modem cable from the mainboard 82 Chapter 3 21 Detach the modem board from the mainboard Removing the RTC Battery See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Hemoving the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 ee ae UT mox LY I See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 uA See Removing the Keyboard on page 64 N See Removing the Middle Cover on page 65 C2 See Removing the LCD Module on page 68 l A See Separating the Upper Case from the Lower Case on page 70 Cc See Removing the Bluetooth Board on page 77 Oo See Removing the USB board on page 78 ol N See Removing the Mainboard on page 79 Co Detach the battery cable from the mainboard Chapter 3 83 84 19 Carefully detach the RTC battery from the SD card slot Chapter 3 LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY
65. nd restore from previously created backups or reinstall applications and drivers By default user created backups are stored to the D drive Acer eRecovery Management provides you with d d d Password protection Empowering Technology password Full and incremental backups to hard disk or optical disc Creation of backups gt Factory default image gt User backup image Current system configuration X Application backup Restore and recovery gt Factory default image gt User backup image gt From previously created CD DVD gt Reinstall applications drivers Empowering Technology an Full Backup Ee o Back up full system configuration and files Full Fast Backup Points C Notify me if the change from last incremental backup is more than e Burn Disc c Restore NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Chapter 1 Management s System backup to optical disc feature to burn a backup image to CD or DVD To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock 2 Acer eSettings Management 3 28 Acer eSettings Management allows you to inspect hardware specifications set BIOS passwords and modify boot options Acer eSettings Management also Provides a
66. ns on a mouse Tapping on the touchpad is the same as clicking the left button a Use the 4 way scroll 3 button for selected models or Acer BioProtect fingerprint reader 3 supporting Acer FingerNav 4 way control function for selected models to scroll up or down and move left or right a page This button or fingerprint reader mimics your cursor pressing on the right scroll bar of Windows applications 12 Chapter 1 Tap twice at the same speed as double clicking the mouse button Execute Click twice quickly Drag Click and hold Tap twice at the same then use finger to speed as double clicking drag the cursor a mouse button then on the touchpad hold finger to the touchpad on the second tap to drag the cursor Access context Click once menu Scroll Click and hold to move up down left right NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel Chapter 1 13 Using the Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys and two special keys Lock Keys and Embedded Numeric Keypad The keyboard has thr
67. nverter board then disconnect the inverter board cable from its connector 17 Remove the inverter board Removing the LCD with Brackets See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 oe DM IOS OE Ge eS des c See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 mdi ol See Removing the LCD Module on page 68 N See Removing the LCD Bezel on page 86 C2 See Removing the Inverter Board on page 88 Chapter 3 89 14 Remove the two screws G securing the left and right LCD brackets to the LCD back cover 15 Detach the LCD with the brackets from the back cover then turn it over 90 Chapter 3 17 Detach the acetic tapes holding the FPC cable to the edge of the LCD panel 18 Detach the acetic tape securing the FPC connector 19 Disconnect the FPC cable from the LCD panel Removing the LCD Brackets See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard
68. oebokdekmglae OOOO EE Force check optional a Extended checksum optional i eomme f the BIOS detects error 2C 2E or 3O base 512K RAM error it displays an additional word bitmap xxxx indicating the address line or bits that failed For example 2C 0002 means address line 1 bit one set has failed 2E 1020 means data bits 12 and 5 bits 12 and 5 set have failed in the lower 16 bits Note that error 30 cannot occur on 386SX systems because they have a 16 rather than 32 bit bus The BIOS also sends the bitmap to the port 80 LED display It first displays the check point code followed by a delay the high order byte another delay and then the low order byte of the error It repeats this sequence continuously BIOS Beep Codes for Boot Block in Flash ROM Em eme o Em OO iWzhebipe SSS SSS pF naz OEM special code OOO OOOO Fniaize emoy ype SSS Fin iWzeRuTmeQek BwHorboS Chapter 4 107 Index of Symptom to FRU Error M essage LCD Related Symptoms LCD backlight doesn t work Run Load Setup Defaults in BIOS Setup Utility then reboot LCD is too dark system LCD brightness cannot be adjusted LCD contrast cannot be adjusted Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t Work LCD inverter ID LCD cable LCD inverter board LCD Mainboard DUO Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter board LCD M
69. of these devices do not function reconnect the cable and repeat above procedures Memory Check NOTE Make sure that the DIMM is properly installed into the connector A loose connection can cause an error Do the following 1 Boot from the diagnostic diskette and start the diagnostic program 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow onscreen instructions 98 Chapter 4 Power System Check Do the following 1 Remove the battery pack 2 Connect the power adapter and check the power supply 3 Disconnect the power adapter and install the battery pack then check that power supply If you suspect a power problem see the appropriate power supply check in the following list Qj Check the Power Adapter on page 99 Q Check the Battery Pack on page 99 Check the Power Adapter Unplug the power adapter cable from the system and measure the output voltage at the plug of the power adapter cable 1 If the voltage is not correct replace the power adapter 2 Ifthe voltage is within range do the following a Replace the System board b Ifthe problem is not resolved see Undetermined Problems on page 112 c If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check if the adapter s power cord is properly connected to the system 4 Ifthe operat
70. ormation available on your regional web or channel For whatever reasons a part number is changed it will NOT be noted on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE To scrap or to return the defective parts follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 119 Aspire 4920 Exploded Diagram sod Lid Jer Ts Itt Cv v WOE LPF eet ce ai td oA N ii EEIE p EFU An T3090 MN emis ey 101 ii WIN Ing 5h eun XML AE EIOS SP iei Ex ovo EMI LIN URB SOHAL Hoo Soy et Een mn EE inr mw LE Chapter 4 120 Aspire 4920 FRU List Adapter Adapter 90W Delta ADP 90SB ADT 90W Delta ADP 90SB AP 09001 010 m BBDAF BBDAF Adapter 90W Delta ADP 90SB ADP 90W Delta ADP 90SB AP 09001 013 BBEALF BBEA LF Adapter 90W Liteon PA 1900 ADT 90W Liteon
71. oving the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 do O9 Jun cs See Removing the Keyboard on page 64 e See Removing the Middle Cover on page 65 mdi h See Removing the LCD Module on page 68 N See Removing the LCD Bezel on page 86 C2 Disconnect the camera cable from the camera board Chapter 3 14 Remove the camera board Removing the Inverter Board See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 ee ae UT mox LY I See Removing the Keyboard on page 64 e See Removing the Middle Cover on page 65 A See Removing the LCD Module on page 68 N See Removing the LCD Bezel on page 86 oO Carefully detach the aluminum foil tape from the inverter board 88 Chapter 3 14 Remove the screw G that holds the board to the panel 15 Turn the inverter board over 16 Disconnect the 2P cable from the i
72. r Messages Phoenix BIOS Beep Codes Index of Symptom to FRU Error Message Intermittent Problems Undetermined Problems System Block Diagram and Connector Locations system Block Diagram viii Board Layout Top View Bottom View FRU Field Replaceable Unit List Aspire 4920 Exploded Diagram Aspire 4920 FRU List Model Definition and Configuration Aspire 4920 Test Compatible Components Microsoft Windows Vista Compatibility Test Online Support Information 114 114 115 119 120 121 130 130 133 134 139 System Specification Features Below is a brief summary of the computer s many feature Platform m d d Intel Core 2 Duo Mobile Processor T7300 T7500 T7700 4 MB L2 cache 2 2 2 2 4 GHz 800 MHz FSB and T7100 2 MB L2 cache 1 8 GHz 800 MHz FSB supporting Intel 64 architecture Mobile Intel GM965 PM965 Express chipset Intel PRO Wireless 3945ABG dual band tri mode 802 11a b g or 3945BG dual mode 802 11b g Wi Fi CERTIFIED network connection supporting Acer SignalUp wireless technology Display and Graphics Q 14 1 WXGA high brightness 200 nits Acer CrystalBrite TFT LCD 1280 x 800 pixel resolution supporting simultaneous multi window viewing via Acer GridVista 16msresponse time Q ATI Mobility Radeon X2500 256 MB of dedicated GDDR2 VRAM with HyperMemory supporting Microsoft DirectX 9 and PCI Express for selected models Or Mobile Intel GM965 Express
73. r files from being accessed by unauthorized persons It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption decryption and also supports on the fly file encryption for Lotus Notes and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption password This password will be used to encrypt files by default or you can choose to enter your own password when encrypting a file Acer eDataSecurity Management Initialize Supervisor Password The Supervisar Password serves two purposes 1 To grant access to the Personal Secure Disk i To provide you with a last resort ta decrypt any files previously encrypted Please record and keep itin a secure place and never disclose itto anyone else Initialize Supenasor Password Enter Supervisor Password Pe Confirm password NOTE The password used to encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both passwords there will be no way to decrypt your encrypted file Be sure to safeguard all related passwords Fm Encryption E rre a pad cesset il Ez 1272 erar ieri d 2 Irene bd Fr Eaa ards bieria dl ruri Ea eee Egin Warnmg en Oesuep Tanin Toate teneris Pd c0 Chapter 1 25 Acer eLock Manag
74. rom one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information Empowering Technology J2 Acer eNet Management Import Chapter 1 Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options To access this utility select Acer ePower Management from the Empowering Technology toolbar run the program from the Acer Empowering Technology program group in Start menu or right click the Windows power icon in the system tray and select Acer ePower Management Using Power Plans Acer ePower Management comes with three predefined power plans Balanced High performance and Power saver You can also create customized power plans You can create switch between edit delete and restore power plans as described below View and adjust settings for On Battery and Plugged In modes by clicking the appropriate tabs You can open Windows power options by clicking More Power Options NOTE You cannot delete the predefined power plans To create a new power plan Creating customized power plans allows you to save and quickly switch to a personalized set of power options 1 Click the Create Power Plan icon a Enter a name for your new po
75. ry Management you must initialize the Empowering Technology password Right click on the Empowering Technology toolbar and select Password Setup to do so If you have not initialized the Empowering Technology password and run Acer eLock Management or Acer eRecovery Management you will be asked to create it NOTE If you lose the Empowering Technology password there is no way to reset it except by reformatting your system Make sure to remember or write down your password Chapter 1 Acer eNet Management Acer eNet Management helps you quickly connect to both wired and wireless networks in a variety of locations To access this utility select Acer eNet Management from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu You can also set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the option to manually adjust the settings to match your needs Chapter 1 Empowering Technology Si g Acer eNet Management Current Profile Ti Iw WLAN Connected Wi Fi in Range Wi Fi Network MIS 15FD2 w Connection Speed 11 Mbps LAN Connected 60 a Qe Profile Manager Settings 20 Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move f
76. simple graphical user interface for navigation Prints and saves hardware specifications Lets you set an asset tag for your system Empowering Technology x Acer eSettings Management Summary Item Value Manufacturer Product Name Operating System Processor System Memory Hard Drive 1 Hard Drive 2 CD DVD Drive 1 Video Total Available Graphics Audio Ethernet Card 1 Wireless LAM Card 1 UUID Eines Rl aam de ar Acer inc HEREREREMA ROM REKKK FOQNM KKK RRR HERE BRR RMMA KKK XE RK RR UR GUNGA XARA AMAR MOO KKK HERRERA POOR RKO MEK BOUURM BOR MAAK FRR KORE AH AH HEX ARK A OKA KKK RRA KARR BMAUAMMM KKK KAKA AA ARAN RAKA ARAAAA AAA AAR AAA AAA AAAAAAAA AARRE ABA AAA HARAR AAAKAA AA AAABA AAAS AA AX BAAAAAA AA AKA AA ERA AAR HARAR AAAA AB AA AA AAA AAA AAA n n 3 System Information Boot Options BIOS Passwords Chapter 1 Windows Mobility Center Pram sin r an sesin t benmi ae fame uas Diash Hiter armia Capila dats ttm lan en Pi team E aceT Customined by Acer Ine m B The Windows Mobility Center collects key mobile related system settings in one easy to find place so you can quickly configure your Acer system to fit the situation as you change locations networks or activities Settings include display brightness power plan volume wireless networking on off external display settings display orientation and synchronization status Windows
77. t the AC adapter is connected to the system and plug in to a wall outlet and the Battery is also in the system If this function is enabled the system will force the BIOS to enter a special BIOS block called BootBlock RD CSD can use this special BIOS code to recover the BIOS to a successful one if previous BIOS flashing process fails However before doing this one Crisis Disk should be prepared in WinXP Detailed steps are as the followings a b C d e f Prepare the Crisis Disk in WinXP Insert the Crisis Disk to a USB floppy drive which is attached to the failed machine While the system is turned off press and hold Fn ESC then press Power Button The system should be powered on with Crisis Recovery process BootBlock BIOS starts to restore the failed BIOS code Short beeps should be heard when flashing If the flashing process is finished a long beep should be heard Power down the system after you hear the long beep If the crisis recovery process is finished the system should be powered on with the successful BIOS RD CSD can then update the BIOS to a workable one by regular BIOS flashing process Chapter 5 FRU Field Replaceable Unit List This chapter offers the FRU Field Replaceable Unit list in global configuration of Aspire 4920 Refer to this chapter whenever ordering the parts to repair or for RMA Return Merchandise Authorization NOTE When ordering FRU parts check the most up to date inf
78. tor turns on and LCD OY Reconnect the LCD connectors is blank But you can see POST on an Q LCD cable external CRT Q LCD inverter board Q LCD Q Mainboard Power on indicator turns on and a j Ensure every connector is connected tightly and correctly blinking cursor shown on LCD during Q Mainboard POST Failure Fixed Disk Qj Reconnect the hard disk drive connector QO Run Load Setup Defaults in BIOS Setup Utility Q Hard disk drive Q Mainboard 102 Chapter 4 Error Message List No beep power on indicator turns off and Q Power source battery pack and power adapter See Power LCD is blank System Check on page 99 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board Mainboard No beep power on indicator turns on and Power source battery pack and power adapter See Power LCD is blank System Check on page 99 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter board LCD Mainboard No beep power on indicator turns on and Reconnect the LCD connectors LCD is blank But you can see POST on an LCD inverter ID LCD inverter board LCD Mainboard No beep power on indicator turns on anda Ensure every connector is connected tightly and correctly blinking cursor shown on LCD during Mainboard POST No beep during POST but system runs Q Speaker correctly Q Mainboard Chapter 4 103 Phoenix BIOS Beep Codes 03h Disabl
79. um key travel Seamless touchpad with 4 way scroll button 12 function keys four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support independent US and Euro dollar sign keys Empowering Key Easy launch buttons WLAN Internet email Bluetooth Acer Arcade Acer MediaTouch keys play pause stop previous next and record keys Acer Media Center remote control optional Communication Acer Video Conference featuring gt Integrated Acer CrystalEye webcam supporting enhanced Acer PrimaLite technology gt Acer PureZone technology Optional Acer Xpress VoIP phone WLAN Intel PRO Wireless 3945ABG dual band tri mode 802 11a b g or 3945BG dual mode 802 11b g Wi Fi CERTIFIED network connection supporting Acer SignalUp wireless technology WPAN Bluetooth 2 0 EDR Enhanced Data Rate for selected models LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 with PTT approval Wake on Ring ready I O Interface bo eo ae oe O DE C E ExpressCard 54 slot 5 in 1 card reader SD MMC MS MS PRO xD Four USB 2 0 ports IEEE 1394 port Consumer infrared CIR port External display VGA port S video TV out NTSC PAL port Headphones speaker line out port with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem Ru 11 port DC in jack for AC adapter Power Subsystem E d ACPI 3 0 CPU power management standard s
80. upports Standby and Hibernation power saving modes 53 3 W 4800 mAh Li ion battery pack 6 cell for selected models 44 4 W 4000 mAh Li ion battery pack 6 cell for selected models 3 pin 65 W AC adapter for selected models Chapter 1 gt 2 5 hour rapid charge system off gt 3 5 hour charge in use QO 3 pin 90 W AC adapter supporting Acer QuicCharge technology for selected models gt 80 charge in 1 hour gt 2 hour rapid charge system off gt 3 hour charge in use Dimensions and weight Width 344 mm 13 5 inches Depth 246 mm 9 7 inches Height 37 42 mm 1 45 1 65 inches Weight approximately with 6 cell battery 2 65 kg 5 84 Ibs configuration may vary by models Eo E Environment Q Temperature Operating 5 C to 35 C Non operating 20 C to 65 C QO Humidity non condensing operating 2096 to 8096 gt Non operating 20 to 80 Chapter 1 Your Acer Notebook Tour After knowing your computer features let us show you around your new Aspire computer Front View ELI MA cob REET ee ee TEE 15 IH dy MEANS I i 1 i J k i I 1 1 1 EN EUPTITTITTTIT Also called Liquid Crystal Display LCD displays computer output 5 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Empowering key Launch Acer Empowering Technology 7 Easy launch buttons Buttons for launching fr
81. very 1 DIP Switches Swi Disabled High Bypassing Password Check 2 Hotkey to enable BIOS Recovery press the combination Fn ESC then press the Power Button To use this function it is strongly recommended that the AC adapter is connected to the system and plug in to a wall outlet and the Battery is also in the system Bypassing Password Check SW1 If the user has set Password power on or setup password for security reason BIOS will check password during POST or when entering the BIOS setup menu However if it is necessary to ignore the password check the user may enable DIP SW1 to bypass password check BIOS Recovery Boot Block is a special block of BIOS It is used to boot up the system with minimum BIOS initialization The user can enable this feature to restore the BIOS to a successful one if previous BIOS flashing process fails 1 DIP Switch Location RD CSD can enable or disable this function by switching the DIP The DIP switch is located as shown in the figure below 2 Clear Password DIP SW1 Bypassing Password Check is disabled by default Switching it to ON then powering on the system will force the BIOS to clear Supervisor and User passwords The power on setup password and the HDD password are all cleared Chapter 5 417 118 3 Restore BIOS by the Crisis Disk Enable this function by pressing the combination Fn ESC and pressing the Power Button To use this function it is strongly recommended tha
82. ving the CPU Heatsink Module on page 62 10 See Removing the CPU on page 63 11 See Removing the Keyboard on page 64 12 See Removing the Middle Cover on page 65 13 See Removing the LCD Module on page 68 Chapter 3 14 Disconnect the speaker cable from the mainboard 15 Detach the launch board cable from the mainboard Chapter 3 71 17 Remove the three screws A on the upper case 18 Turn the system over and remove the eleven screws C on the lower case 19 Gently detach the upper case from the lower case Chapter 3 Removing the Speaker Modules t 9 Ow 9 mo Uu Mo a a oe ee ee a fF C N O See Removing the Battery Pack on page 53 See Removing the SD Dummy Card on page 54 See Removing the Express Dummy Card on page 54 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 See Removing the Keyboard on page 64 See Removing the Middle Cover on page 65 See Removing the LCD Module on page 68 See Separating the Upper Case from the Lower Case on page 70 Remove the four screws on the speaker modules 16 Remove the speakers Chapter 3 73
83. web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines Table of Contents System Specification 1 Features 1 Your Acer Notebook Tour 4 Front View 4 Closed Front View 5 Left View 6 Right View 7 Rear Panel 7 Bottom Panel 8 Indicators 9 Easy launch Buttons 10 MediaTouch Keys 11 Touchpad 12 Touchpad Basics 12 Using the Keyboard 14 Lock Keys and Embedded Numeric Keypad 14 Windows Keys 15 Hotkeys 16 opecial Keys 17 Acer Empowering Technology 18 Empowering Technology Password 18 Acer eNet Management 19 Acer ePower Management 21 Acer eAudio Management 23 Acer ePresentation Management 24 Acer eDataSecurity Management 25 Acer eLock Management 26 Acer eRecovery Management 27 Acer eSettings Management 28 Windows Mobility Center 29 Using the System Utilities 30 Acer GridVista dual display compatible 30 Launch Manager 31 Norton Internet Security 32 Hardware Specifications and Configurations 33 System Utilities 41 BIOS Setup Utility 41 Entering BIOS Setup 41 BIOS Setup Primary Menus 41 BIOS Setup Navigation Keys 41 Information Menu 42 Main Menu 43 Security Menu 44 Boot Menu 46 Exit Menu 47 Ma
84. wer plan Choose a predefined power plan to base your customized plan on If necessary change the display and sleep settings you want your computer to use wm o m Click OK to save your new power plan To switch between power plans 1 Select the power plan you wish to switch to from the drop down list 2 Click Apply To edit a power plan Editing a power plan allows you to adjust system settings like LCD brightness and CPU speed You can also turn on off system components to extend battery life 1 Switch to the power plan you wish to edit 2 Adjust settings as required 3 Click Apply to save your new settings To delete a power plan You cannot delete the power plan you are currently using If you want to delete the active power plan switch to another one first 1 Select the power plan you wish to delete from the drop down list 2 Click the Delete Power Plan icon i Chapter 1 21 Battery status For real time battery life estimates based on current usage refer to the panel in the upper half of the window Click the to view estimated battery life in sleep and hibernate modes Empowering Technology Quai Y Battery Fully Charged e More Power Options LCD brightness Turn off the display Put the computer to sleep Graphics power mode Hardware On K Wireless LAN Firewire 1394 Wired LAN Q Bluetooth D 22 Chapter 1 Acer eAudio Management Acer eAudio Managem
85. wo screws G securing the left and right LCD module hinges Chapter 3 17 Remove the left and right hinges from the LCD back cover Removing the Antennas See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Module on page 57 See Removing the Hard Disk Drive Module on page 58 See Removing the Optical Drive Module on page 59 See Removing the CPU Heatsink Module on page 62 See Removing the CPU on page 63 Sf D OU m oZ YY c See Removing the Keyboard on page 64 e See Removing the Middle Cover on page 65 m See Removing the LCD Module on page 68 N See Removing the LCD Bezel on page 86 oO See Removing the Inverter Board on page 88 See Removing the LCD with Brackets on page 89 _ Ol Detach the gasket tape holding the right antenna in place remove the antenna bracket then carefully remove the antenna Chapter 3 93 16 Detach the gasket tape holding the left antenna in place remove the antenna bracket then carefully remove the antenna Removing the Microphones fo Um nN eS eS ef I mh ee ee ee d oO c A c N o 94 See Removing the Battery Pack on page 53 See Removing the Lower Cover on page 55 See Removing the DIMM on page 56 See Removing the WLAN Board Mo
86. y BIOS menus Q Information Main QO Security Q Boot Q Exit In the descriptive table following each of the screen illustrations settings in boldface are the default and suggested parameter settings BIOS Setup Navigation Keys Note the following reminders when moving around the Setup utility Qj Use the Left and Right arrow keys to move to the next page or to return to the previous screen Qj Use the Up and Down arrow keys to select an item Qj Use the and keys to select an option NOTE You can configure a parameter that is enclosed in square brackets Grayed out items have fixed settings and are not user configurable Qj Use the Enter key to display a submenu screen NOTE When a parameter is preceeded by an arrow or gt it means that a submenu screen is available O Press F1 for General Help using the BIOS setup Press F9 to load the default configuration Press F10 to save changes and close the BIOS setup Press Esc to close the BIOSe setup NOTE The parameters on the screens shown in this Guide display default system values These values may not be the same as those in the system System information is subject to different models Chapter 2 41 Information M enu Information Main CPU Type CPU Speed IDEO Model Name IDEO Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Securit Bool Exil Genuine Intel R CPU 1738 MHZ ST988811AS 81 5LY44JQS PIONEER D

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