OWNERS AND SERVICE MANUAL
Contents
1. OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC 10123 MAIN STREET CLARENCE NY 14031 SERVICE 716 759 0360 FAX 716 759 0884 E MAIL service icegame com WEBSITE www icegame com OWNERS AND SERVICE MANUAL Fishin Time Innovative Concepts in Entertainment Inc 10123 Main Street Clarence NY 14031 Table of Contents 13 in Audits etre oes 9 CHAPTER 1 SAFETY AND WARNINGS 2 Ree 14 Game Adjustment ss 9 CHAPTER 2 GAME SETUP AND FEATURES 3 15 Coinage Adjustments eese 10 Player Control 3 Start Fish ButtOn seniri i t Rd 3 1 6 Ticket Adjustments eere 11 Playing The Game 3 17 Clear 12 Coins ud Tickets 3 Time Limit esse eee 3 CHAPTER 4 TROUBLESHOOTING 13 Ticket Payout sise 3 Credit Amount 3 CAUTION amenant 13 Payout Percentage m Points Por iue stg Game Is Non Functional eee 13 A DA Monitor Is Non Functional ss 14 Volume Down m Diagnostics Button 4 Sound Is Non Functional eerte 14 Coin M ters s nn i 4 Game Controls Are Non Functional 14 CHAPTER 3 DIAGNOSTIC ADJUSTMENT CHAPTER 5 15 AND AUDIT MENU SYSTEM 5 Mechanical Parts 15 Menu System sms 5 Electrical Parts w csssscscnsssscsssscsssevcesseceasocesosseasscess2. Starting The Menu System Press the Diagnostics control switch inside the coin door to access the on screen menu system Navigating The Menu Use the following buttons to navigate the menu system e Left Start Fish button to move the cursor e Right Start Fish button to select e Once an item has been selected use the Left Start Fish button to change the settings Once an item has been changed press the Right Start Fish button to save the desired setting 1 0 Main Menu All system tests audits and game adjustments are accessible from the MAIN MENU Fishin Time 1 00 00 Serial 00001 MAIN MENU Use Pad 1 to move Use Pad 2 to select SYSTEM TESTS MENU VIEW GAME AUDITS VIEW COIN AUDITS GAME ADJUSTMENTS COINAGE ADJUSTMENTS TICKET ADJUSTMENTS CLEAR AUDITS EXIT 1 1 System Test Menu Select SYSTEMS TEST at the MAIN MENU Fishin Time V1 00 00 SYSTEM TESTS MENU Use Pad 1 to move Use Pad 2 to select SWITCH INPUT TEST VIDEO SCREEN TESTS SOUND TEST WATCHDOG TEST MAIN MENU Serial 00001 Fishin Time V1 00 00 VIDEO SCREEN TESTS Use Pad 1 to move Serial 00001 Use Pad 2 to select COLOR ADJUSTMENT SCREEN SIZE ADJUSTMENT RED SCREEN GREEN SCREEN BLUE SCREEN WHITE SCREEN EXIT Switch Input Test Select SWITCH INPUT TEST to manually test all of the switch inputs When in this screen activate the start button select button test button volume up volume down tick
3. 1 Number of points awarded for each fish caught on level 1 Set from 0 75 Points Level 2 Number of points awarded for each fish caught on level 2 Set from 0 75 Points Level 3 Number of points awarded for each fish caught on level 3 Set from 0 75 Points Level 4 Number of points awarded for each fish caught on level 4 Set from 0 75 1 7 Clear Audits Select CLEAR AUDITS at the MAIN MENU Modify these ticket adjustments to change the number of tickets dispensed by the game Fishin Time 01 00 CLEAR AUDITS MENU Use PAD 1 to move down Use PAD 2 to select CLEAR CREDITS CLEAR COIN COUNTERS CLEAR GAME AUDITS CLEAR TICKETS DEFAULT ADJUSTMENTS FACTORY SETTINGS MAIN MENU Serial 00002 12 Clear Credits This will clear the credits currently in the game Clear Coin Counters This will clear all of the coin counters in the game Clear Game Audits This will clear all the game audits Reset High Scores This will reset the high score tables Reset Tickets This will reset the ticket counter Default Adjustments This will reset the game using all of the default adjustments Default Adjustments are as follows Game Adjustments Minimum Volume 30 Game Volume 130 Attract Volume 160 Time Limit 30 Junk Frequency None Blow Fish Frequency Very Rare Treasure Chest Freq Very Rare Time Bonus Frequency Very Rare Treasure Chest Value 200 Time
4. Bonus Amount 30 Hook Type Hover Minimum Depth 1 Coin Adjustments Freeplay No Credits to Start 1 Coin 1 1 Coin 2 1 DBV 4 Ticket Payout 01 Payout Percentage 40 Credit Amount 25 Tickets Adjustments Points Per Ticket 15 Minimum Tickets 1 Maximum Tickets 50 Dispense While Playing Yes Ticket Threshold 0 Points Level 1 5 Points Level 2 8 Points Level 3 10 Points Level 4 15 Factory Settings This will reset the game using all of the default settings above and clear credits game audits coin audits ticket counter and reset high scores It will NOT reset the Lifetime Coin Counter Chapter 4 Troubleshooting CAUTION This game uses complex electronic components that are very sensitive to static electricity Observe precautions below before handling these electronics Failure to do so may void the warranty and damage electronic assemblies Before servicing electronics turn off AC power to the game Wait for capacitors to discharge DO NOT remove any of the components on the main board e g compact flash and eproms while the game is powered on This may cause permanent damage to the parts and the main board Before touching or handling electronic assemblies discharge static electricity on your body To discharge this static begin by connecting the line cord to a grounded outlet Don t turn on the game Next touch the safety ground stud of the power supply chassis Store electronic assemblies an anti stati
5. 4 Fishin Time V1 00 01 Serial 00001 GAME AUDITS Level 1 Fish 14 Average Per Play 0 50 Level 2 Fish Average Per Play 0 57 Level 3 Fish 4 Average Per Play 0 28 Level 4 Fish 1 Average Per Play 0 07 NEXT PAGE PREVIOUS PAGE EXIT AUDITS Page 5 Fishin Time v1 00 01 Serial 00001 GAME AUDITS Blow Fish 0 Average Per Play 0 00 Time Bonus 0 Average Per Play 0 00 Tresure Chest 0 Average Per Play 0 00 Watchdogs 0 EXIT AUDITS PREVIOUS PAGE COINAGE ADJUSTMENTS Average Ticket Payout Per Play AVERAGE TICKETS DISPENSED PER PLAY times TICKET PAYOUT Display is in cents Payout Percentage Average Ticket Payout Per Play divided by CREDIT AMOUNT Level 1 Fish Number of fish caught on level 1 Average Per Play Average number of fish caught on level 1 Level 2 Fish Number of fish caught on level 2 Average Per Play Average number of fish caught on level 2 Level 3 Fish Number of fish caught on level 3 Average Per Play Average number of fish caught on level 3 Level 4 Fish Number of fish caught on level 4 Average Per Play Average number of fish caught on level 4 Blow Fish Number of Blow fish caught Average Per Play Average number of Blow fish caught Time Bonus Number of Time Bonus caught Average Per Play Average number of Time Bonus caught Treasure Chest Number of Treasure Chests caught Average Per Play Average number of Treasure C
6. c area Use anti static bags to store or transport the game circuit boards Don t remove or connect electronic assemblies when cabinet power is on Otherwise you ll damage electronic assemblies and void the game s warranty After you complete maintenance or service replace ground wires shields safety covers and install and tighten ground and mounting screw Video game monitors generate and store potentially high voltages Avoid touching any part of the monitor until power has been off for some time A picture tube can maintain a hazardous charge for up to several days Only qualified technicians should service monitors Game Is Non Functional 1 Verify that the game power switch is turned on 2 Verify that the line cord connector is firmly and correctly seated into the power entry module AC power chassis 3 Verify that correct AC line voltage is present at the outlet 4 Verify that the JAMMA wire harness connector is firmly and properly seated to the mating JAMMA PCB edge connector DO NOT remove or install JAMMA connector when power is turned on Doing so will damage the CPU assembly and void the warranty 5 Verify that the DC power supply voltages at the game CPU assembly are set as follows The following voltages should be set when the game CPU assembly is connected and the game is powered on 5V 4 9V 5 1V 12V 11 5V 12 5V 5V 4 75V 5 25V 6 Verify that the non JAMMA connectors are attached at the
7. e top before it can be sent down again Minimum Depth For Hover No Hover hook will go to at least this depth setting before returning to the top Select COINAGE ADJUSTMENTS at the MAIN MENU Modify these coinage adjustments to change the price of the game Fishin Time V1 00 08 COINAGE ADJUSTMENTS MENU Use PAD 1 to move down Use PAD 2 to select FREE PLAY CREDITS TO START COIN1 CREDITS COIN2 CREDITS DBY CREDITS TICKET PAYOUT 01 PAYOUT PERCENTAGE 40 CREDIT AMOUNT 25 MAIN MENU Serial 00002 Coinage Version 0 i a 2 2 10 Free Play If set to Yes the game is set on free play and no coins or credits will be required to play Credits to Start Set the number of credits required to start a game Set from 1 9 Coin 1 Credits Set the number of credits received when a coin or token is inserted in coin mechanism 1 Set from 1 8 Coin 2 Credits Set the number of credits received when a coin or token is inserted in coin mechanism 2 Set from 1 8 DBV Credits Set the number of credits received when a bill is inserted in the DBV Set from 1 20 Ticket Payout Indicates value per ticket in Dollars Payout Percentage Maximum payout percentage If actual payout percentage is greater than this 1 6 Ticket Adjustments setting game will automatically adjust the output of ish blow fish treasure chest and time bonus In effect this will hel
8. et sensor 1 ticket sensor 2 coin 1 coin 2 game control pad 1 and game control pad 2 to determine if the game recognizes input from each Video Screen Tests Select VIDEO SCREEN TESTS to test the following Screen Color Screen Size Red Color Green Color Blue Color and White Color Sound Test Select SOUND TEST to test various game sounds and songs Watchdog Test The watchdog automatically restarts the game in the event it locks up Select WATCHDOG TEST to determine if the watchdog is functioning properly Color Adjustment Displays multiple colors for screen color adjustment Screen Size Adjustment Displays grid for screen size adjustments Red Screen Displays full red for screen color adjustments Green Screen Displays full green for screen color adjustments Blue Screen Displays full blue for screen color adjustments White Screen Displays full white for screen color adjustments 1 2 View Game Audits Select VIEW GAME AUDITS at the MAIN MENU to view import audit data about the game Use the Pads and Start button to navigate through the page navigation items at the bottom of each page NOTE All Game Audits will be reset if you RESET AUDITS RESTORE FACTORY SETTINGS from the UTILITIES menu Page 1 Fishin Time V1 00 00 Serial 00001 GAME AUDITS Up Time 5 189 34 36 Total Game Time 5 0 21 21 Avg Time Per Play H M S 0 00 32 NEXT PAGE EXIT AUDITS Page 2 Fis
9. game will automatically adjust the output of fish blow fish treasure chest and time bonus In effect this will help reduce the payout percentage If set to Zero auto percentage will be turned off Points Per Ticket Set the number of points required to earn one ticket Control Switches The control switches are inside the front coin door Volume Up Press the volume up button to increase the volume in the game and the attract mode Pressing this button when playing the game will increase the game volume Pressing this button when the game is in the attract mode will increase the attract mode volume Volume Down Press the volume down button to decrease the volume in the game and the attract mode Pressing this button when playing the game will decrease the game volume Pressing this button when the game is in the attract mode will decrease the attract mode volume Diagnostics Button Press this button to go into the diagnostics MAIN MENU Coin Meters The game has two mechanical meters The left meter will be incremented by 1 each time a coin is dropped into the coin mechanisms The right meter will be incremented by 1 each time a ticket is dispensed Chapter 3 Diagnostic Adjustment and Audit Menu System Menu System The game s menu system is a series of on screen menus that allow the operator to setup and adjust the settings Each menu item leads to another menu a list of data or provides the ability to modify the adjustment
10. hests caught Watchdogs Number of game resets 1 3 View Coin Audits Select VIEW COIN AUDITS at the MAIN MENU to view coin data about the game Fishin Time V1 00 00 Coin Audits Coin 1 Coin 2 DBY Paid Credits Lifetime Coin Count Serial 00001 10 29 1 43 155 EXIT AUDITS 1 4 Game Adjustments Select GAME ADJUSTMENTS at the MAIN MENU Modify these game adjustments to change the way the game functions Fishin Time V1 00 01 GAME ADJUSTMENTS MENU Use PADS to move Use START to select MINIMUM VOLUME GAME VOLUME ATTRACT MODE VOLUME TIME LIMIT JUNK BLOW FISH TREASURE CHEST TIME BONUS TREASURE CHEST AMOUNT TIME BONUS AMOUNT HOOK TYPE MINIMUM DEPTH LMAIN MENU Serial 00001 30 130 70 Rare Rare Very Rare Rare 200 20 Hover Coin 1 Number of coins inserted in coin mechanism 1 Coin 2 Number of coins inserted in coin mechanism 2 DBV Number of bills inserted in DBV mechanism Paid Credits Number of coins inserted in all coin devices Lifetime Coin Count Number of coins inserted in all coin devices since the game has been installed This WILL NOT be reset by CLEAR COIN COUNTERS or RESTORE FACTORY SETTINGS from the UTILITIES menu Minimum Volume Minimum volume setting for the game Set from 0 255 The higher the setting the higher the volume Game Volume Volume setting for the game Set from Minimu
11. hin Time V1 00 00 Serial 00001 GAME AUDITS Player Starts 39 Player 1 Starts 17 Player 2 Starts 22 Game Overs 39 Player 1 Game Overs 17 Player 2 Game Overs 22 NEXT PAGE PREVIOUS PAGE EXIT AUDITS Page 3 Fishin Time 1 00 01 Serial 00001 GAME AUDITS High Score 70 High Ticket 4 Average Score S Tickets Dispensed 1 10 Tickets Dispensed 2 2 Average Tickets Dispensed Per Plav 0 55 Total Ticket Payout in dollars 0 12 Average Ticket Payout Per Play in cents 0 85 Pay out Percentage in percent 3 NEXT PAGE PREVIOUS PAGE EXIT AUDITS Up Time H M S Total up time Reported in Hours Minutes and Seconds Total Game Time H M S Total time game Reported in Hours Minutes and Seconds Avg Time Per Play H M S Average amount of game time per game played Reported in Hours Minutes and Seconds Player Starts Number of games started Game Overs Number of games ended High Score Highest Score achieved High Ticket Highest Tickets awarded Average Score Average score per game played Use this setting to help determine ticket settings from the TICKET UTILITIES menu D1 Total Tickets Dispensed Total tickets dispensed from dispenser 1 D2 Total Tickets Dispensed Total tickets dispensed from dispenser 2 Average Tickets Dispensed Per Play Average tickets dispensed per game Total Ticket Payout Total tickets dispensed times TICKET PAYOUT TICKET PAYOUT is set in Page
12. into its final location and use the adjusting feet to level the game 4 Check that the A C voltage rating on the back of the game matches the A C voltage of your location THE POWER SUPPLY IS NOT VOLTAGE ADJUSTABLE TO OPERATE THE GAME AT VOLTAGES OTHER THAN THOSE IT WAS DESIGNED FOR PLEASE CONTACT OUR SERVICE DEPARTMENT FOR VOLTAGE CONVERSION INFORMATION WARNING DO NOT remove any of the components on the main board e g compact flash and eproms while the game is powered on This may cause permanent damage to the parts and the main board Removing any main board component part while powered on will void the warranty NOTE THIS GAME IS INTENDED FOR INDOOR USE ONLY ON THE BACK PANEL OF THE GAME WARNING SHOCK HAZARD DO NOT OPEN REFER SERVICING TO SERVICE PERSONNEL Chapter 2 Game Setup and Features Player Controls Start Fish Button The Start Fish button is used to start a game once the proper number of credits has been inserted Once a game has been started the Start Fish button is used to drop the hook in order to catch fish There are two Start Fish buttons one for the left player and one for the right player Playing The Game The objective of the game is to catch as many fish as possible within the game time in order to accumulate points and tickets Fish come out on 4 different levels with the highest points being awarded for the fish on the bottom level There are other bonus items such as treasure chest awa
13. m Volume 255 The higher the setting the higher the volume Attract Mode Volume Volume setting for the attract mode Set from Minimum Volume 255 The higher the setting the higher the volume Time Limit Game Time Maximum time 15 seconds Maximum 90 seconds Junk Frequency Frequency of Junk coming out Settings are Common Rare Very Rare None Blow Fish Frequency of the Blow Fish coming out Settings are Common Rare Very Rare None Treasure Chest Frequency of the Treasure Chest coming out Settings are Common Rare Very Rare None Time Bonus Frequency of the Time Bonus coming out Settings are Common Rare Very Rare None Treasure Chest Value Number of points for 15 Adjustments catching the Treasure Chest Time Bonus Amount Amount of additional time given for catching the time bonus icon Hook Type The game play style of how the hook functions Hover When fish button held down hook goes down to the bottom and returns to the top If fish button is released hook returns to the top Hook always goes to Minimum Depth when held down or touched Once hook reaches Minimum Depth hook can be bobbed up and down by the player No Hover When fish button held down hook goes down to the bottom and returns to the top If fish button is released hook returns to the top Hook always goes to Minimum Depth when held down or touched Hook must return to th
14. nssoceses 15 Starting The Menu System eee 5 Graphics and Decals secs 15 Navigating The Menu see 5 1 0 Main Men eror 5 CHAPTER WARRANTY vetements 16 1 1 System Test Menu 6 CHAPTER 6 WARRANTY CONTINUED 17 1 2 View Game Audits se 7 Chapter 1 Safety and Warnings BEFORE YOU BEGIN WARNING WHEN INSTALLING THIS GAME A GROUNDED A C RECEPTACLE MUST BE USED FAILURE TO DO SO COULD RESULT IN INJURY TO YOURSELF OR OTHERS FAILURE TO USE A GROUNDED RECEPTACLE COULD ALSO CAUSE IMPROPER GAME OPERATION OR DAMAGE TO THE ELECTRONICS DO NOT DEFEAT OR REMOVE THE GROUNDING PRONG ON THE POWER CORD FOR THE SAME REASON AS GIVEN ABOVE USING AN IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY HAVE A QUALIFIED ELECTRICIAN CHECK YOU RE A C RECEPTACLE TO BE SURE THE GROUND IS FUNCTIONING PROPERLY INSTALLATION The game comes ready to play with just a few simple things to keep in mind 1 Plug the game into the A C outlet and turn on power to the game The switch for the game is located on a power module on the outside rear of the game THIS GAME IS DESIGNED TO DISSIPATE STATIC ELECTRICITY THROUGH THE GROUNDING PLANE OF THE GAME IF THE A C GROUND DOES NOT WORK THE GAME COULD DISCHARGE STATIC ELECTRICITY THROUGH THE GAME CIRCUITRY WHICH COULD CAUSE DAMAGE 2 Make sure the game is level after installation It is necessary to make sure the game is level for safety concerns Place the game
15. onal 1 Verify that the each individual switch is working by doing the SWITCH INPUT TEST under the SYSTEM TESTS MENU 2 Verify that the each individual signal wire for each switch is connected 14 Chapter 5 Parts Mechanical Parts 211 1024 5001 9008 FG3004 FG3005 FG3014 FG3027 FG7012 FG7027 FP1004 MZ2005 Low Ticket Switch Ticket Bin Coin Door Ticket Door Button Base Left Starfish Button Base Right Starfish Acrylic Ring Light Holder Monitor Glass Control Panel Marquee Leveler Foot Button Large Round White Electrical Parts 2033X 2133 8716 FG2007 FG2052X MON29CF RN2034FGX WA2010 Rope Light Controller PC Board Rope Light Blue Chasing Flash Card Compact Speaker 6 X 9 Main Harness Monitor 29 Flat Screen PCB Main Power Supply Graphics and Decals FG7001 FG7005 FG9010 Decal Cabinet Side Decal Button Bezel 15 Chapter 6 Warranty warrants all components in the FISHIN TIME game to be free of defects in materials and workmanship for a period of 90 days from the date of purchase Furthermore all MAIN P C BOARDS are warranted for 180 days This warranty does not cover items damaged due to normal wear and tear subjected to abuse improperly assembled by the end user modified repaired or operated in a fashion other than that described in the service manual If your FISHIN TIME game fail
16. p reduce the payout percentage If set to zero auto percentaging will be turned off Credit Amount Dollar amount of each credit Used to calculate Payout Percentage audit Select TICKET ADJUSTMENTS at the MAIN MENU Modify these ticket adjustments to change the number of tickets dispensed by the game TICKET ADJUSTMENTS MENU Use Pad 1 to move Use Pad 2 to select POINTS PER TICKET MINIMUM TICKET OUT MAXIMUM TICKET OUT DISPENSE WHILE PLAYING TICKET THRESHHOLD POINTS LEVEL 1 POINTS LEVEL 2 POINTS LEVEL 3 POINTS LEVEL 4 MAIN MENU No 11 Points Per Ticket This setting determines the number of points required to earn one ticket Set from 0 100 000 If the game does not have a ticket dispenser set to 0 Minimum Tickets Out This setting determines the minimum number of tickets to be dispensed for each game played Set from 0 10 If the game does have a ticket dispenser set to 0 Maximum Tickets Out This setting determines the maximum number of tickets to be dispensed for each game played Set from 0 50 If the game does not have a ticket dispenser set to 0 Dispense While Playing Set to No to dispense tickets at the end of each game Set to Yes to dispense tickets as they are earned during game play Ticket Threshold This setting determines the number of points required before the first ticket will be earned Set from 0 300 000 Points Level
17. proper location and are firmly 13 seated Verify that the game DIP switches are set properly Inspect CPU board under low light conditions LED s glow if processor circuits receive voltage These indications prove presence of some DC from power supply Still voltages or signals may not be present Monitor Is Non Functional 1 Verify that the cabinet AC line voltage cable is firmly and properly connected to mating AC connector on monitor 2 Verify that the cabinet video signal cable connector is firmly and properly connected to the mating video signal input connector of the monitor 3 Verify that the monitor remote adjustment board is properly installed and connected to the monitor chassis 4 Verify monitor is operating properly by replacing with know good unit 5 Verify that brightness and contrast are set above their minimum levels 6 Verify that the game is using a low res monitor Sound Is Non Functional 1 Verify the cabinet wiring is correct Ensure that the speakers are properly connected to the audio wires from the JAMMA connector 2 Verify that the power is providing 5V 44 9V 5 1V 12V 11 5V 412 5V 5V 4 75 5 25V 3 Verify that the above listed voltages are present at the correct JAMMA pins 4 Verify that the game volume has been turned up Game Controls Are Non Functi
18. rds jackpot amount blow fish multiplies fish amounts X 2 for the remainder of the game and time bonus awards more time In addition there are junk items tire boot license plate and can that award no points Initial Game Setup The game is setup at the factory with the recommended factory settings The following outlines the important adjustments an operator may adjust during initial game setup For more detailed instructions on setting these adjustments see Chapter 3 Coins Set the number of credits required to start the game Also set the number of credits for each coin inserted in coin mechanism 1 coin mechanism 2 and the DBV These settings are adjusted in the COINAGE ADJUSTMENTS menu Tickets Setup the points per ticket minimum tickets paid maximum tickets paid and ticket threshold Also setup whether tickets should be dispensed while playing or at the end of the game These settings are adjusted in the TICKET ADJUSTMENTS menu Time Limit Set the amount of game time for each start These settings are adjusted in the GAME ADJUSTMENTS menu Ticket Payout Set the value per ticket in Dollars This will be used to calculate the Total Ticket Payout and Average Ticket Payout Per Play Credit Amount Set the amount that each credit is worth in Dollars This will be used to calculate the payout percentage Payout Percentage Set the maximum payout percentage If actual payout percentage is greater than this setting
19. s other than those manufactured by ICE Inc We cannot be responsible for the quality suitability or safety of any non ICE part modification including labor that is performed by such a distributor Parts Service Dept Phone 716 759 0360 Fax 716 759 0884 NORMAL BUSINESS HOURS ARE MONDAY FRIDAY 8 30 AM TO 6 00PM EST 17
20. s to conform to the above mentioned warranty I C E s sole responsibility shall be at its discretion to repair or replace any defective component with a new or remanufactured component of equal to or greater O E M specification will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein C E s obligation will be to ship free of charge replacement parts by U P S Ground U S mail or other comparable shipping means Any express mail or overnight shipping expense is at the cost of the purchaser Products will be covered under warranty only when serial number of the game with the defective parts is given serial number of the defective if applicable is given Defective parts are returned to I C E shipping pre paid in a timely fashion if requested by of the sales receipt is available as proof of purchase upon request of I C E distributors are independent privately owned and operated In their judgment they may sell parts or accessories other than those manufactured by I C E We cannot be responsible for the quality suitability or safety of any non l C E part or any modification including labor which is performed by such a distributor 16 Chapter 6 Warranty Continued ICE Inc warrants that all of its products will be free from defects in material and workmanship When placing a
21. warranty request please be prepared to provide the following information e Serial Number of Game or Bill of Sale e Machine Type e A Detailed Description of the Equipment Fault Symptoms ICE product including Cromptons Sam s Billiards Uniana and Bell Fruit is warranted as follows 180 days on the Main PCB and Computers 180 days on Motors 90 days on all other components i e DBV s Ticket Dispensers etc 30 days on repaired items 3 years on all Crane Harnessing 9 Months on Printers ICE Inc shall not be obligated to furnish a warranty request under the following conditions e Equipment has been subjected to unwarranted stress through abuse or neglect e Equipment has been damaged as a result of arbitrary repair modification attempts e Equipment that has failed through normal wear and tear ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein All defective warranty covered components will be replaced with new or factory refurbished components equal to OEM specifications ICE Inc will cover all UPS ground or comparable shipping means freight costs during the warranty period Expedited shipments are available for an additional charge Defective parts are returned to ICE Inc at the customer s expense in a timely fashion ICE distributors are independent privately owned and operated In their judgment they may sell parts and or accessorie
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