EXHIBIT MANUAL
Contents
1. Example Below is based on the published rate 350 Ibs rounded to the next 100 divided by 100 _ 4 Total CWT 4 CWT x 85 00 Material Handling Charge 340 00 Material Handling Charges Include Receiving and unloading your freight at the docks Delivery to your booth Storage and return of empties at the close of the event Removal of your freight from your booth Reloading onto your outbound carrier Shipments will be received during the move in periods and throughout the events ES 21st FCCA Cruise Conference and Tradeshow October 6 10 2014 EVEN TS TAR St Maarten S T R VU C TU RES Signs and Graphics Order Form 1 x 14 4 x 22 2 X 28 2 x 44 gt gt gt Jstandard A E Customer Supplied Graphics S 16 00 per sq ft Must be sized if graphic is not print ready there will be a 1 hour graphic design charge ustom Graphic Design S 90 00 per hour ftx 4 ft ft x 6 ft ft x 8ft ft x 10ft X Frame stand and Banner 24 inch w x 63 inch h osters Solvent printed photo paper 1 Xx 17 8 x 24 4 x 36 Order Policy All orders must be paid and reserved in advance High quality signs and graphics can enhance the overall image of your booth Artwork supplied by client Print ready artwork summited by the client will be printed as is Client must ensure prior to submitting that size content and designs have been carefully reviewed The quality of the imprint depends upon the quality of2. Beneficiary Bank Compass Bank Beneficiary Bank Address 15 South 20th St Birmingham AL 35233 Beneficiary Bank ABA 062001186 Beneficiary Bank SWIFT CPASUS44 Beneficiary Name Stonegate Bank Beneficiary Address 121 Alhambra Plaza Suite 1515 Coral Gables FL 33134 Beneficiary Account Number 067015724 Reference MUST INCLUDE IF NOT WIRE WILL BE REJECTED EVENTSTAR STRUCTURES xxx6358 Orders will NOT be processed without full payment SHOW SITE ORDERS All show site orders including labor and material handling are payable upon presentation of our invoice at the event Services ordered at show site will not be processed without full payment THIRD PARTY ORDERS If you have contracted work through a display exhibit house and reguire the services of EVENTSTAR the payment policies stated above apply Please forward this information to the proper parties The exhibiting firm is ultimately responsible for payment of charges incurred In the event the named third party does not make payment upon presentation of invoice at show site such charges will be presented to the exhibiting firm for payment INTERNATIONAL EXHIBITORS Exhibitors must pay for all services in US funds and must be drawn from a US bank Please email efren eventstar com with any additional rental items or service requests not mentioned above for availability and pricing Please return all Order Forms to efren eventstar com 21st FCCA Cruise Conference and Trade
3. It is your responsibility to contact and make all arrangements for any carrier to pick up your items from the EVENTSTAR shipping area WHAT ARE THE MOVE OUT PROCEDURES An EVENTSTAR Bill of Lading is required on ALL outbound shipments The Bill of Lading is available at the service desk After your booth is packed labeled and ready to be shipped please return the completed Bill of Lading form to the service desk You must call your designated carrier with pick up information An EVENTSTAR representative will be available at show site for further questions Event Information 21 Annual FCCA Cruise Conference and Tradeshow Date October 6 10 2014 St Maarten BOOTH INFORMATION Substitutions are not permitted If you reguire alterations or additions please contact Exhibitor Services at Efren eventstar com No credit or refund will be given for items not used Each 3m x 3m booth will be provided with 8 High Back Wall Panels 3 High Sidewall Panels 3m of Fascia with Company Name and Booth Number Oty 1 6 Skirted table Oty 2 Folding chairs Oty 1 Waste Basket Oty 1 Arm Light Oty 1 5amp outlet EVENT SCHEDULE subject to change Exhibitor Move In Saturday October 4 2014 8 00 am Sunday October 5 2014 8 00am 12 00pm Monday October 6 2014 8 00am 12 00pm 1 00pm 9 00pm Tuesday October 7 2014 8 00am 12 00pm Event Hours Tuesday October 7 2014 2 45pm 4 30pm Wednesday October 8
4. hour per worker Labor thereafter is charged in one 1 hour increments per worker Labor cancelled on site will be charged a one 1 hour cancellation fee per worker If Exhibitor fails to use the worker s at the time specified a one 1 hour Not Ready charged per worker will apply On the day and time that you require labor you must go to the Labor Servise Desk and pick up and sign out your labor crew 1 This advance labor reguest will be considered as only a reservation for labor 2 On the day and time that you reguire labor you must go to the Labor Service Desk and pick up and sign out your labor crew 3 The labor crew will not be sent to your booth without being signed out 4 Upon completion of their work you MUST return the laborers to the Labor Service Desk and sign them in 5 All labor is billed at one half hour minimum for each man ESS 21st FCCA Cruise Conference and Tradeshow EVENTS TAR October 6 10 2014 STRUCTURES St Maarten Material Handling Order Form Crated or Skidded Shipment Special Handling Shipment roe How do Calculate My Material Handling Charges will be based on the weight of your inbound shipment Each shipment received is considered separate The shipment weight will be rounded up to the next 100 Ibs Each 100 Ibs is considered one cwt hundred weight There is a 100 Ibs minimum charge for each shipment Enter in increments of 100 only make sure to round up to the next 100
5. 2014 9 00am 4 00pm Thursday October 9 2014 8 30am 2 30pm Exhibitor Move Out Thursday October 9 2014 2 30pm 7 00pm MATERIAL HANDLING EVENTSTAR will not be responsible for damage to uncrated un skidded and concealed damage to materials for any reason EVENTSTAR will not be responsible for loss or theft of materials after delivery to booth or before pick up for loading at event close EVENTSTAR will not responsible for shipments left in the booth by exhibitor We will count pieces as found when we remove them from the exhibit hall Make certain all of your materials are properly insured against fire theft and all hazards while in transit to from your booth and for the duration of the exhibition ASSISTANCE e If you have any questions or do not find what you are looking for in this manual please feel free to call our Exhibitor Service Department at 305 969 0191 or email at Efren eventstar com e EVENTSTAR will have a service desk in a convenient location at show site if you require any further assistance Limits amp Liability EVENTSTAR and its subcontractors shall not be responsible for loss delay or damage due to strikes lockouts or work stoppages of any kind EVENTSTAR and its subcontractors shall not be responsible for loss injury or damage caused by laborers or eguipment furnished by EVENTSTAR or its subcontractors except when such laborers are working for or operating eguipment under the direct sup
6. the artwork supplied to us Acceptable print file formats include jpeg eps ai or psd please no pub files Resolution should be 300 dpi and all images should be CMYK The preferred logo format is an outlined illustrtor file esp or ai 21st FCCA Cruise Conference and Tradeshow October 6 10 2014 St Maarten Custom Furniture Rental Order Form Phone Sa Email C C SSC di WOOth NL I FN Item Quantity Price Total White76 PaddedCouch CT TC 080 007 White78 PaddedCouch CT 23a Cid 080 00 Black78 PaddedCouch CT s frwosoool WhiteS5 Paddedloveseat a soo Black 55 Padded Loveseat oo 5 _ l dd White37 PaddedChair CT 6 sasooll Black 24 Ottoman Oo 7 ee ee Black18 Metal leatherrOttoman 83a soeol White 18 Metal Leather Ottoman 9 sof White 18 Cube Ottoman CT 1 seool Wooden Ottoman Ci Soo db Rattan 42 Padded Chair re O5 f ooo Md Rattan 34 CornerChair __________ s Jsseool Rattan24 Chair 5555 m4 y 2a00 Rattan 43 Table l 9 s ao0 o Rattan28 Table Z Z 1 390 oeaoedd VV J sooo WhiteGlassTable o CT TT sooo 9 f saoo o Whitetable22 CEC o S seo BlackTable ooo ea seool White72 Bench O seool Black70 Bench o S o s o seool 2a saoo NN Oval Wire Chair o ooo S o S seo 26 seool NN Clear Armrest Acrylic Chair o oz psovool Black Round Stool o oo o s o gp soo
7. FLORIDA CARIBBEAN CRUISE ASSOCIATION gt EVENTS TAR SY RU Gir w RE S EVENTSTAR STRUGTURES Dear Exhibitor We take great pleasure in notifying you that Eventstar Structures Corp has been selected as the Official Service Contractor for the 21 Annual FCCA Cruise Conference and Tradeshow We offer a full range of services to assist you in maximizing the impact of your exhibit from rental packages to experienced labor for installing or dismantling your booth We are proud to be your partner Enclosed you will find important event information as well as order forms for services you may reguire Ouestions regarding furniture electrical material handling graphics and labor should be directed to Eventstar Structures Corp 8150 B NW 90 ST Medley FL 33166 Efren eventstar com 786 423 8485 Cell 305 969 0191 Office 305 969 2761 Fax Freguently Asked Ouestions WHAT FURNISHINGS ARE PROVIDED WITH MY BOOTH SPACE Please see the Event Information which will specifically list what items if any will be included in the booth space WHAT IF THE BOOTH DOES NOT INCLUDE ITEMS I NEED Unfortunately items that are provided as part of your booth Y have no trade in value If you need an item that is not listed with the booth eguipment you must order that item separately HOW DO I PLACE MY ORDER Contact Exhibitor Services Efren eventstar com EVENTSTAR STRUCTURES 8150 B NW 90st Miam
8. ervision of a supervisor designated by EVENTSTAR or its subcontractors EVENTSTAR and its subcontractors shall not be liable to any extent for any actual potential or assumed loss of profits or revenues or for any collateral costs which may result from any loss injury or damage to an exhibitor s materials or exhibitor personnel which may make it impossible or impractical to exhibit exhibitor s materials Claims for loss injury or damage which are not submitted in writing to EVENTSTAR within 30 thirty days after the close of the event at which the loss injury or damage occurred shall be considered waived No suit or action shall be brought against EVENTSTAR or its subcontractors more than one year after the accrual of the action EVENTSTAR will not be responsible for improper packing of exhibitor materials and products or incorrect labeling if working under the supervision of the exhibitor EVENTSTAR will not be responsible for improperly packed or concealed damages to exhibit The placing of an order for the services of laborers and the use of eguipment by an exhibitor or any agent of the exhibitor shall be construed as an acceptance by such exhibitor or agent of terms and conditions set forth EVENTSTAR and its subcontractors will not be responsible for any damages caused while handling the Exhibitors display and its components during set up storage and dismantling Exhibitor should inform in writing any special handling conditions pri
9. ety Codes and Local Safety Codes 3 All equipment must be properly tagged and wired with complete information as to type of current voltage phase cycle horsepower etc Exhibitor is responsible to provide connection from equipment to power source All temporary power must be in compliance with Florida Fire Prevention Code and the St Maarten Fire Code 4 All material and equipment furnished by Eventstar shall remain our property 5 All exhibitor s cords must be 3 wired ground type All exposed non current carrying metal parts of fixed equipment which are likely to be energized shall be grounded 6 Rates quoted for all connections cover only the extension of service to rear of booth in the most convenient manner 7 Wall tent leg and permanent building utility outlets are not part of booth space and are not to be used bv exhibitors EVENTSTAR STRUCTURES Labor Order form 21st FCCA Cruise Conference and Tradeshow October 6 10 2014 St Maarten Overtime 62 50 Monday Sunday 93 75 Monday Sunday Monday Sunday 8 00 am to 4 30 pm 4 31 pm to 12 am Prior to 8 00 am amp after 4 30 pm Straight Time o o o ooo S 9900 _ _ y C E EE id A A STC Invoice will be calculated accordinng to actual hours worked o dooa S CoO o oM Dae __ StartTime_ g of Hours All orders must be paid and reserved in advance Orders for display labor will not be processed without pre payment The minimum charge for labor is one 1
10. i Fl 33166 Orders will not be processed without full payment Please review our Payment Policies for detailed information Don t forget to keep a copy of your order for your records DO HAVE TO PAY IN ADVANCE FOR SERVICES OR CAN I BRING A CHECK TO THE SHOW Full payment must be received for services requested before the order will be processed WHAT IS THE DIFFERENCE BETWEEN MATERIAL HANDLING amp SHIPPING Material handling includes receiving unloading your exhibit materials delivery to your booth handling of empty containers removal from booth stored then returned to the booth at the close of the event and removal of the material from your exhibit booth for reloading onto outbound carriers This charge does not include the cost of shipping Shipping is the means by which shipments are transported via carriers to and from the event location WHAT IS A BILL OF LADING A Bill of Lading is a type of document that is used to acknowledge the receipt of a shipment of goods In addition to acknowledging the receipt of goods a Bill of Lading indicates the particular vessel on which the goods have been placed their intended destination and the terms for transporting the shipment to its final destination A Bill of Lading is mandatory for EVENTSTAR to release your materials to your specified carrier at the close of the event WHAT ARE MY CHOICES FOR SHIPPING OUT AT THE CLOSE OF THE SHOW You may use any carrier of your choice
11. l payments must be made via wire transfer All inguiries must be resolved and completed before you leave the event ORDERS QUESTIONS amp ADJUSTMENTS Orders by telephone will not be accepted All advance orders must be paid in full at the time the order is placed Orders received without payment will not be processed Payment for all show site orders will be due and payable upon presentation of our invoice at the show Services ordered at show site will not be processed without full payment The availability of furnishings at show site can on occasion be limited and for that reason cannot be guaranteed It is best to place your order in advance if possible Any discrepancy in items ordered and items received or any complaint or question concerning service must be reported to EVENTSTAR immediately Issues will be resolved and or any valid adjustments will be made at that time and approved by the EVENTSTAR supervisor in charge Credits and adjustments will not be made on information received after the show Items cancelled on show site or after delivery are non refundable and billed at 100 There will be no refunds for any services reserved and paid for in advance Payment Policies e Full payment must be received for services requested before the order will be processed e All prices include delivery installation and rental charge for the duration of the event and removal at completion PAYMENT OPTIONS Payment by Wire Transfer
12. o 29 CE tof White Wave Chair TT A seoj oiseol a 22 Metal Display 55 aa S eoo bo 56 Metal Display 55 OS a3 saoo 69 Metal Display o _ owy s ea000 d 47 Metal Display 5555 s 240 00 36 svwool br 69 Display a7 aes All orders must be paid and reserved in advance to guarantee availability W 42 W 34 W 24 W 43 W 28 W 45 H 22 W 72 W 70 24 25 26 27 28 29 30 31 32 33 34 35 36 37 w _ N ZU i Y I a Ney l a tes gt y 2 W 56 W 22 W 56 H 69 W 41 W 47 H 42 H 63 H 69 W 47 Please email efren eventstar com with any additional rental items or service requests not mentioned above for availability and pricing Please return all Order Forms to efren eventstar com
13. or to shipping to and from MATERIAL HANDLING EVENTSTAR will not be responsible for damage to uncrated un skidded and concealed damage to materials for any reason EVENTSTAR will not be responsible for loss or theft of materials after delivery to booth or before pick up for loading at event close EVENTSTAR is not responsible for shipments left in booth by exhibitor We will count and ship pieces as found when we removethem from exhibit hall EVENTSTAR recommends all valuable items be covered by YOUR insurance company to protect against theft Make certain all of your materials are properly insured against fire theft and all hazards while in transit to from your booth and for the duration of the exhibition This may be done with riders to existing insurance policies Material handling includes unloading your exhibit materials delivery to your booth the handling of empty containers into out of storage and the removal of the material from your exhibit booth for reloading onto outbound carriers This is not a transportation charge A EVENTSTAR Bill of Lading must be filled out at close of show The Bill of Lading is available at the service desk during your event Without a Bill of Lading the shipment may be brought back to the EVENTSTAR warehouse and surcharges will apply PAYMENT TERMS In order for us to process your order for services and materials listed in this Exhibitor Service Manual we must have full payment in advance Al
14. show October 6 10 2014 EVENTS TAR St Maarten STRUCTURES Custom Carpet Order Form General Tradeshow Carpet is Jade ompany ontact name Address oO o o o lt et tt 10 x 10 Carpet HD Additional Carpet per Sg ft UW OO O NO EE RX ei SS e O HE R Sr es Order Policy All prices include delivery installation rental charge for the duration of the event and removal All carpet orders must be reserved and paid in advance 21st FCCA Cruise Conference and Tradeshow October 6 10 2014 St Maarten Electrical order Form Company Contact name Address City Booth i ALL D o ei o a wm 3 O D Electrical single outlet Approx 120V A C 60 Cycle tem Description mm O 1200 Watts 201 2400 Watts ighting Equipment and Cord Rental a Ss 5 Extension Cord ooth Arm Light 2 PC SS PC a PC Pp Oo 3509 a PC SS Important Conditions and Regulations Make sure to send your Electrical Service Order in advance Payment in full must accompany all orders 1 Use care in ordering power and know the requirements of your equipment or insufficient wattage will result in overload Electrical service will be discontinued until load is reduced or proper wattage added Additional charges will be made for changes and additions 2 All equipment regardless of power source must comply with all Florida Saf
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