Troubleshooting - MC Bowling Services
Contents
1. HOLIMS 319A9 OL Le g 000 602009 29 318VO9 ATOAOLYOHS v 000 01 2009 29 318vo u3Mod 13sa 9 000 112005 29 318VO HOLIMS d33MS 91 WALSAS 000 728198 29 HOLIMS d33MS 0 e 4 000 28 98 25 HOLIMS d33MS dAV 000 202009 29 2 is es V 6L aao 9 gt o QaaiviWolnv OL 81 LINN 1003 1 000 182009 29 318vO viva 01 sls HJHODS e 000 050009 29 318v5 1O1O313q Tva LH9IH Tivd 1331 0 UD SL YOLOALAG 000 022009 29 19313G 91 000 LLZ00S ZS 318VO HOLIMS d33MS 91 P di 000 01 200S 2S ae YALLOdSNid 3NV1 dao 02 318vo 1353 9 000 602009 29 318vo ATOAOLYOHS v 40 Troubleshooting The Pinsetter For Multiple Lanes Will Not Turn On Non GS Pinsetters Start Here Do the Pinsetters NO Check the main The the wiring turn on when using and fuses in the mechanic switch gt2. Check the cable Is the problem Is the problem p Be Start Here connections inside on all of the on only one the unit that does not lanes lane i function Cycle power to the A V box Replace the LCD Disconnect the audio cable Controller PCB Or mu from connections J2 on the LCD Controller PCB or Keypad Interface Verify the A V J6 of the Keypad Interface Check the cable PCB boxis configured PCB at the first console between the last properly for the that is having the problem working console and control Desk the first console with the problem Replace the LCD Disconnect the audio cables from NO Controller PCB Or connections J2 on the LCD Keypad Interface PCB at Doesthe Controller PCB or J6 of the first console with the problem Audio work for the Keypad Interface this Console PCB of the first console connected to the A V box YES Reconnect the Does the Audio NO cable to J2 or J6 lt of the Touchscreen Does the Audio work for this Console or Keyboard PCB Replace the LCD Controller PCB Or Keypad Interface NO PCB Does the NO Disconnect the audio still cable from J2 or function J6 at the next console Check the cable between the last console and this console Done v Replace the LCD M 3 Replace the Audio Controller or Replace t
3. Camera Wiring A 2 Pinsetters with Software V1 03 and Later 1 LEFTBALL DETECTOR 2 SCORERCOMPUTER 3 RIGHTBALLDETECTOR 4 POWER 5 RESET 6 ODD 7 EVEN 8 RAKE DOWN SWITCH 9 A 2ELECTRICAL BOX 10 DATA CABLE 57 500281 000 11 LEFTPINSETTER 12 RIGHTPINSETTER 13 PINSETTERRESET POWER SWEEP 14 FOULUNIT 15 CAMERA CABLE 57 500206 000 16 BALL DETECT CABLE 57 500220 000 17 VIDEO CABLE 57 500050 000 18 TOAUTOMATED BUMPER SYSTEM 19 FOUL CABLE 57 500207 000 Troubleshooting 39 ee 22 5 37040 12 YALLOdSNIDANVIGGOOL 02 000 202009 29 61 WALSAS HAdWNECALVWOLNVOL 81 000 090005 29 q18VO OAGIA 21 000 022009 29 193130 Tiva 91 vudWvo 91 000 v28198 8 HOLIMS dNV rl 21 ON 1 WOO LL 000 182009 29 318VO9 Viva 01 xog HOLIMS310AO JINVOL 6 NOILONAPIOYLNOOS YADVNVW ANY 8 4 ado 9 000 012009 295 37870 1353 9 000 60 009 9 37870 37040 LHOHS v 40193130 IVa LH9IH 25 uoloaiaq TIVE 1431 4 sdayjodsuld 0 28 AWV SUMIM D42um HOLIMS 319A9 JAWY OL 6 TOH INOO 8 YILLOdSNId YILLOdSNId 3NV1 22 ANV1 22 8 v 8 v 4 9
4. Check the communication cable to the LCD screen the LCD Power Replace the Check Power to Transformer Check the fuses in the LCD Power Transformer Replace the LCD Power Transformer LCD Screen s k Troubleshooting 21 Console Input Problems Circuit Description Communication to the consoles keypads or touchscreens is controlled by RS 232 interface ports on the main Video3 PCB The communication routed to the in Primary Patch Panel from the Video3 PCB through a small ribbon cable Each 9 pin connector on the Primary Patch Panel provide two RS 232 communication ports one for each lane of a lane pair Lit NOTE Also included as part of the 9 pin connector signals are exciter audio and power for the Keypad Interface PCBs The cable from the Scorer Computer routes to the odd lane console then continues to the even lane console Inside the console the Keypad Interface PCB or the LCD Controller PCB communicate the bowler s input via the RS 232 interface Refer to figure titled Communication Cabling 8 LANES 1 2 9 LANES 3 4 4 LEFT LANE 3 TOUCH SCREEN OR KEYAD 2 RS 232 5 RIGHT LANE 3 TOUCH SCREEN OR KEYAD 4 LEFT LANE 3 TOUCH SCREEN OR KEYAD 2 RS 232 5 RIGHT LANE 3 TOUCH SCREEN OR KEYAD 2
5. 33 Desk Communication Issues 34 Circuit Description D 34 Cannot Communicate to One Scorer Computer 33 No Communication to Any Scorer Computer 36 laurcucdgllU F 37 Circuit B rs lo MUON 37 The Pinsetter for Multiple Lane will Not Turn On NON GS PInsettet iisas qusqa 41 The Pinsetter for One Lane Will Not Turn On All Pinsetter 42 Introduction The purpose of this troubleshooting guide is to provide fast solutions to problems that a bowling center may experience and give you techniques that you can use to resolve problems not specifically addressed in this guide Using this guide prior to contacting Brunswick s Customer Response Center will not only speed your troubleshooting efforts but will give Brunswick s technicians valuable information should calling the Response Center be necessary This guide contains flowcharts to help the mechanic quickly solve common problems that may be encountered It is assumed that the troubleshooter is familiar with the components and terminology used in the Vector system and the basic operation of a multimeter and cable testers For additional information about these topics consult the Vector Scorer Service Manual 57 900621 000 or the instruction manual that was sent with the multimeter or tester
6. Check the wires Adjust the screen to the Video using the controls Interface for located on the Video good connections Processor PCB and the Adjustment PCB Check the video Reseat the connections at Video3 PCB Replace the the top of the Video Processor overhead PCB Sw ap Replace Replace the the Video3 PCB picture tube Troubleshooting 21 The TV Picture On One Or Multiple Monitors is Bad Start Here NO Check the input signal to from the antenna cable or satellite receiver Does the problem occur with both tape and TV signals Does the problem occur with just the tape signal Does the Problem effect p only on monitor YES Is there a dark Check the S1 L p E e line on the or Dip Switch the does the setting in the roll box Is the problem with focus image position or brightness Adjust the screen using the controls on the Video Processor PCB and the Adjustment PCB Replace the Check the video cable at the top of the overhead monitor Check the video terminator in the last overhead at each end of the center Check the video connection at the prior overhead monitor Check the global video cable connections at each monitor Replace the Composite to RGB PCB in the A V Ch
7. 10 Troubleshooting Does the Ball Detector indicate when the ball detect beam is blocked YES Check the condition of the pins for the lane Check for shiny or oily spots on the pin curtain Check for irregular bends in the pin curtain Check the Sweep Rake switch for proper operation Replace Swap the pin camera Mis scoring On Both Lanes Non GS Pinsetters Start Here Check for SE ie maintenance been proper operation P switch for performed on the pinsetters of each pinsetter proper operation Check for shiny Verify the pin or oily spots on calibrations on the the pin curtain lt lt 1 Pin Setting screen are correct Check for 1 lar bend Verify the night Check the Fast ball pa bowling setting is 4 Slow ball Trigg and lt ng p ae on the Pin Settings set correctly Speed limit settings screen Check the ball Check the ball detectors Do the Ball Check the detector for lt and Detectors indicate Sweep Rake adjacent lanes 5 when the beam is switch for mounting bracket blocked proper operation Replace ball detector Replace Swap the pin camera Tro
8. Troubleshooting 3 Troubleshooting Techniques 4 Troubleshooting Troubleshooting the computers and electronics that make up a scoring system can be a challenging task The symptoms exhibited by a problem may be a caused by hardware issues such as faulty cabling damaged circuit boards or bad connections it can be attributed to software issues such as improper setup faulty configuration or a software glitch or it can even be a onetime event that causes the problem To make matters worse it may be a combination of these things Despite these seemingly endless possibilities anyone can troubleshoot if they use a systematic approach and ask the right questions Without a systematic approach you risk wasting valuable time and resources Your approach to the problem is just as important as what you do to diagnose it The most important thing to remember is to remain calm and take your time It is not unusual to have your mind flooded with possible causes and solutions The challenge is take the time to determine which of these ideas make sense Keep an open mind and explore all possible causes for the problem but make sure to follow only those possibilities that are related to the problem If you find yourself getting tired or frustrated take a break if possible and try again later Finally don t be stubborn about seeking help if you need it Preparation Itis inevitable that something will happen that will require troubleshooting
9. Patch Panel Replace Swap the main Video3 PCB Replace Swap the Primary Patch Panel Check the Sweep Rake switches for proper operation Troubleshooting 15 No Scoring on One Lane or Lane Pair GS Pinsetters C Start Here YES Is the pinsetter is 10 pin mode Does the installation have a GS Controller installed YES Does the GS Controller Have Power Check the Fuses in the GS Controllers power transformer Check the wiring from the transformer to the GS controller Put the pinsetter into Frameworx mode Check the RS 232 Cable Between the Scorer Computer and the Pinsetter Cycle power to p the GS Controller Cycle Power to the Pinsetter Electrical Box Reseat the Video3 PCB Reboot the Scorer Computer Replace the CPU PCB In the Pinsetter Electrical Box 16 Troubleshooting CRT Overhead Monitor Issues Circuit Description Overhead video for the Vector system can be divided into two types scorer video and Global Video The scorer video is created in the Scorer Computer by the main Video3 PCB and is sent to the overhead through the Primary Patch Panel 1 second Video3 is installed in Scorer Computer if lower LCD screens are installed Inside the overhead monitor the Video In
10. RS 232 1 SCORER 2 RS 232 COMPUTER 2 RS 232 6 LANES 5 6 7 LANES 7 8 2 RS 232 Communication Cabling 1 SCORERCOMPUTER 2 RS 232 3 TOUCHSCREEN ORKEYPAD 4 LEFTLANE 5 RIGHTLANE 6 LANES 5 6 7 LANES 7 8 8 LANES 1 2 9 LANES 3 4 28 Troubleshooting Is the problem Check the Cable from the Scorer Computer to J3 of the left lane Keypad Interface PCB No Keyboard Input Is this the problem on one lane only Check the Cable from the Scorer Computer to J3 of the left lane Keypad Interface PCB Y Replace the Keypad Interface PCB Check the Cable from the Scorer Computer to J3 of the left lane Keypad Interface PCB Check the Cable the left lane Keypad Interface PCB J4 to J3 of right lane Keypad Interface PCB Start Here Is the problem on only one lane or lane pair Do the Pinsetters turn on Reboot the Scorer Computer Reboot the Scorer Computer Check the small ribbon cables between the Video3 PCB and the Primary patch panel Check the power cable to the Primary Patch Panel Reseat Replace the Video3 PCB Primary Patch Replace the Panel Troubleshooting 29 YES Is the problem Check the Cable from the Scorer
11. 7 TO ADDITIONAL SCORESHEET VIDEO OVERHEADS CABLES COMPUTER LANES 3 4 8 SCORESHEET LANES 1 2 1 AUDIO VIDEO GLOBAL VIDEO CABLE ADDITIONAL OVERHEADS OVERHEADS 5 27 or 36 OVERHEADS Overhead Video Cabling 1 AUDIO VIDEO UNIT 2 GLOBAL VIDEO CABLE 8 CONTROLDESK 4 SCORERCOMPUTER B 27 OR 36 OVERHEADS 6 TV ONLY OVERHEADS 7 SCORESHEETVIDEOCABLESLANES 8 SCORESHEETVIDEOCABLESLANE 9 TOADDITIONALOVERHEADS 3 4 1 2 10 TO 1 20F OVERHEADS 18 Troubleshooting Start Here One Scorer Overhead Will Not Turn On Is the monitor in TV mode or off at the control desk Cycle Power to the Scorer Computer Set the monitor to scorer mode Swap Video Cables at the Scorer overhead monitors for the lane pair Check the video cable for a bad connection or broken wire Replace the Reseat the IS LED E VIdeo3 PCB Video3 PCB YES D4 On Check the wires to the replay for Replace the good Poe is Processor lt s n PCB Replace the Replace the Transformer relay Swap Video Does the Cables at the problem move Check the fuses Scorer Computer to the other in the overhead for the lane pair monitor monitor I Does the relay inside the Does the problem move back to the original monitor NO ove
12. Computer to J9 of the left lane LCD Controller PCB No TouchScreen Input Is this the problem on one lane only Check the Cable from the Scorer Computer to J9 of the left lane LCD Controller PCB Start Here YES Is the problem on only one lane or lane pair Do the Pinsetters turn on Y Replace LCD Controller PCB Check the Cable from the Scorer Computer to 9 of the left lane LCD Controller PCB Replace the LCD Screen Check the cable from the left lane LCD Controller PCB J10 to J9 of the left lane LCD Controller PCB Reboot the Scorer Computer Check main power to the Reboot the Scorer Computer Check the small ribbon cables between the Video3 PCB and the Primary patch panel Check the power cable to the Primary Patch Panel LCD power transformer s 30 Troubleshooting Reseat Replace the Video3 PCB Replace the Primary Patch Panel Audio Problems 3 GLOBAL AUDIO 7 LLAN EXCITER AUDIO LANES 3 4 5 FLATSCREENS OR KEYPADS Audio Cabling 1 AUDIO VIDEO UNIT 4 SCORERCOMPUTER 7 LLAN EXCITER AUDIO LANES 3 4 PAIR Circuit Description Three types of audio are used in the Vector System Sound Exciters originate
13. Customer Response Center for assistance Reboot all Scorer Computers 36 Troubleshooting Start Here Reboot the control desk computer s Are the any lights on the control desk switch Cycle power to the switch Is the link LED for the Scorer Computer switch On Verify that the switch is plugged into a working outlet Check the position of the Uplink selector on both switches Y Replace the Switch Switch power supply Check the 100BaseTx cable between the switches Y Replace each Switch Switch power supply Pinsetter Problems Circuit Description The Vector Scoring System provide basic On Off and Reset signals for all non GS pinsetters For A 2 installations with Distributions PCB software versions prior to 1 03 the time delay module was disabled so that the Vector system could provide pinsetter triggering and cycling A bypass switch was installed so that a mechanic could easily reconnect the module in the event of a scoring system failure Refer to figure titled Camera Wiring A 2 Pinsetters with Software V1 02 and Prior For installations with Distribution PCB software version 1 03 or later the pinsetter cycles normally The Vector system only provides auto trigger capabilities as a back up in the event the pinsetter does not trigger on its own Refer to figure ti
14. at the Scorer Computer hard drive and are converted by the audio circuit on the Motherboard It is then routed to the Keypad Interface PCB or Touchscreen Controller PCB inside the console from the 9 pin connectors of the Primary Patch Panel Intercom audio originates from the intercom handset box and is amplified by the Audio Video box located at the control desk It is sent from the Audio Video Box to the each Keypad Interface PCB or Touchscreen Controller PCB inside the consoles via the Global Audio Cable TV sound originate at a VCR or other suitable A V source Like the intercom audio itis amplified by the Audio Video box and is sent to the Keypad Interface PCB or Touchscreen Controller PCB through the Global Audio Cable Once the audios are connected to the Keypad Interface PCB or Touchscreen Controller PCB the desired audio can be selected by the Keypad Interface PCB or Touchscreen Controller PCB through RS 232 communication Refer to figure titled Audio Cabling 3 GLOBAL AUDIO CABLE 8 GLOBAL AUDIO CABLE TO NEXT LANE PAIR 1 AUDIO VIDEO LLAN EXCITER AUDIO LANES 1 2 5 FLATSCREENS OR KEYPADS 4 SCORER COMPUTER 2 CONTROLDESK 3 GLOBAL AUDIO CABLE 5 FLATSCREENS ORKEYPADS 6 LLAN EXCITER AUDIO LANES 1 2 8 GLOBAL AUDIO CABLE TO NEXT LANE Troubleshooting 31 The Intercom And VCR Audio Will Not Work
15. power to the p he Pi at the machine Pinsetters the Pinsetter Electrical Box Does the Distribution PCB YES Is the problem on one lane pair only for the pinsetters have power Check the Cabling from the Primary Patch Panel to the Distribution PCB Check the power Do the cable from the Power Supply to the Primary Patch Distribution PCBs for the pinsetters have power Panel Replace the Distribution PCB Reboot the Scorer Computer Replace the Check the gt Primary Patch configuration of Panel the scorer computer s Check the ribbon Reseat the main cables bet ween the Replace the main Video3 ep L p Video3 PCB andthe Primary Video3 PCB Patch Panel Reboot the gt Scorer Computer Reseat the main Video3 PCB Check the wiring from the Distribution PCB to both pinsetters Replace the Distribution PCB Troubleshooting M The Pinsetter For One Lane Will Not Turn On Pinsetters Start Here Is this a Does the NO GS Series pinsetter run in Pinsetter 10 pin mode YES Put the Pinsetter into Frameworx Normal mode then reboot the Scorer Computer Is the lane power LE
16. 02 and Prior LEFT BALL DETECTOR 1 4 POWER 7 10 13 BYPASS SWITCH 57 500208 000 PINSETTER RESET POWER SWEEP CABLE 57 500206 000 16 BALL DETECT CABLE 57 500220 000 17 19 DATA CABLE 57 500281 000 38 Troubleshooting SCORERCOMPUTER RESET T D MOD LEFTPINSETTER FOULUNIT VIDEO CABLE 57 500050 000 FOUL CABLE 57 500207 000 ODD 18 TOAUTOMATED BUMPER SYSTEM RIGHT BALL DETECTOR RIGHT PINSETTER A 2ELECTRICAL BOX CAMERA 21 RAKEDOWN SWITCH 11 LEFT PINSETTER 9 ELECTRICAL BOX 13 PINSETTER RESET POWER SWEEP CABLE 57 500206 000 4 POWER 5 RESET 8 RAKE DOWN SWITCH 2 16 BALL DETECT CABLE 15 SCORER COMPUTER 57 500220 000 CAMERA 1 17 LEFT BALL DETECTOR 3 RIGHT BALL 10 DATA CABLE 12 DETECTOR 57 500281 000 RIGHT PINSETTER 14 FOUL UNIT 9 ELECTRICAL BOX VIDEO CABLE 57 500050 000 6 ODD 19 FOUL CABLE 7 EVEN 8 18 57 500207 000 RAKE DOWN TO AUTOMATED SWITCH BUMPER SYSTEM 13 PINSETTER RESET POWER SWEEP CABLE 57 500206 000 4 POWER 5 RESET
17. Contents ge ne 3 Troubleshooting Techniques 4 Prepatation E 4 OWS Be 4 jr E 5 Spare 5 lore C 5 Troubleshooting Steps sre m tar PY EP RP Ev E Fe XE NEUF YE P EY AES UMP Y RIS 6 Step 1 Identify the Specific Symptoms 6 Step 2 Make a List of Potential Causes of the Symptom 6 Step 3 Prioritize Your uu e 6 Step Eliminate Potential Causes ucc tte eet he iate 6 Step 5 What to Do if Steps 1 4 Didn t Solve Your Problem 1 Pens rede TIPS RR 7 SCOPING SSUES NETTE TTE TU 8 Orcuit DESDE u n 8 Mis scoring On One Lane Non GS Pinsetters 10 Mis scoring On Both Lanes Non GS Pinsetters 11 Mis scoring On Multiple Lanes Non GS Pinsetters 12 No Scoring On One Lane Non GS Pinsetters 13 No Scoring On Both Lanes Non GS Pinsetters 14 No Scores For Multiple Lanes Non GS Pinsetters 15 No Scoring on One Lane or Lane Pairs GS Pinsetters 16 CRT Overhead Monit
18. D at the Distribution PCB On See LED D11 or pis Replace the CPU in the Pinsetter electrical box Verify all the switches for the pinsetter are in the proper position Check the wiring in the pinsetter s electrical box es NO OR Don t have Does the Pinsetter Switches turn on when using the mechanic switch at the machine Check for main power to the Replace the YES pinsetter Distribution PCB Check the wiring Verify that all of the between the power and interlock Distribution PCB lt switches for the and the Pinsetter pinsetter are in the proper position 42 Troubleshooting
19. Depending on the item this can be done by swapping components or cables connections altering configurations taking voltage measurement or by simply observation Whatever you can safely do eliminate the item as a cause is acceptable Be as creative as necessary but remember that you don t want to do anything that might damage the system or that you can t undo IF YOU ARE UNSURE ABOUT SOMETHING DON T DO IT Also remember to properly configure any component that you swap or replace if required If the prior steps were done properly you will eventually get to an item that cannot be eliminated as the cause Step 5 What to Do if Steps 1 4 Didn t Solve Your Problem If after following steps 1 4 you still have not solved your problem you need to start again Verify each step to ensure that good decisions have been made Talk to others that are knowledgeable about your system Many times just talking with someone will give you a fresh perspective on things and may give you ideas that weren t considered the first time around Additional Tips Cycling power powering the unit off then on or re seating a connector or circuit board corrects most problems Always verify that a replacement component is actually defective by installing it in another unit The simplest solution is normally the correct one and the one most often overlooked Troubleshooting 1 Scoring Issues Circuit Description Scoring for a non GS pinsetter i
20. HT LANE Troubleshooting 25 The Picture on LCD Flatscreen s Is Bad Start Here Is the problem on one LCD Swap video cables at the secondary patch panel Adjust the LCD display Did the problem move to the other monitor Check the Video Cable to the Reboot the LCD Scorer Computer Replace the Reseat the 2nd LCD Display Video3 PCB 26 Troubleshooting Reboot the Scorer Reseat the 2nd Computer Video3 PCB Check the large Swap Replace the Ribbon cable LCD Interface attached to the PCB Swap Replace the Secondary Patch Panel 2nd Video3 PCB Replace the Video3 PCB Check the cable to the LCD Interface PCB Check the cables to the Secondary Patch Panel LCD Flatscreen s Will Not Turn On Is the problem on only one display Is LEDs 012 inside the LCD on Or Flashing Is the About 25VAC ot J7 of the controller PCB Reboot the Scorer Computer Check power cable from the LCD transformer Check the video cable to the LCD screen Check the communication cable to the LCD screen YES Are LEDs D12 inside the LCD on Or Flashing Reboot the Scorer Computer Check the video cable to the LCD screen
21. PHO 5 v J2 n J10 AUDIO OUT AUDIO IN IN 232LAN 232 LAN MICROPHON 4 LCD CONSOLE CONTROL VIDEO CONTROL 232 485 PCB 57 500363 400 SPEAKER CONSOLE CONTROL 3 LCD VIDEO CONTROL PCB 57 301101 400 INVERTER TOUCHSCREEN LCD PANEL INPUT TORISAN P4 P5 1 1 2 TOUCHSCREEN LCD PANEL 9 RIGHT LANE 4 LCD CONSOLE SPEAKER CONTROL VIDEO CONTROL 232 485 PCB 57 500363 400 1 1 CONSOLE CONTROL 3 LCD VIDEO CONTROL PCB 57 301101 400 INVERTER TOUCHSCREEN LCD PANEL INPUT TORISAN P4 P5 1 1 2 TOUCHSCREEN LCD PANEL 10 LEFT LANE Lower Flatscreen Wiring 1 TOUCHSCREEN 2 LCD PANEL 3 LCD VIDEO CONTROL PCB 57 301101 400 4 LCD CONSOLE CONTROL RS232 485 PCB 5 RS 232 EXCITER AUDIO 6 POWER TRANSFORMER 57 500363 400 7 SCORER COMPUTER 8 VIDEO 10 LEFTLANE 9 RIG
22. and the setup replacement or repair of components in your scoring system Therefore it is important to prepare for that day What good is finding the cause of a problem if you don t have the knowledge equipment or parts to fix it Knowledge The more you know about your system before problems occur the easier it will be to troubleshoot You can find specific information in the Vector Scoring System Service manual supplied with the system or download the most recent revision from www brunswickbowling com Related information about computer hardware software and networking can be found on the internet or in local bookstores Either way having the knowledge upfront can save you time later Attend seminars or schools related to your equipment These can be anything from the Brunswick Vector Service School to seminars on computer hardware and troubleshooting Another source of information is other mechanics Their experience may help you understand the system better and give you insight to diagnose problems faster A few web sites dedicated to bowling center maintenance even include forums through which mechanics can communicate One word of caution the information obtained from these types of sources may come from an uniformed or biased person If necessary solicit advice from more than one person Tools Using the proper tools will make any job quicker and easier Therefore always have the proper tools on hand to correct
23. blocked Distribution PCB Check the ball Check Ribbon detector For cables from the adjacent lanes main Video3 PCB to the Primary Patch Panel Replace ball detector Replace Swap the Distribution PCB Replace Swap the Reseat replace Primary Patch main Video3 Panel PCB Troubleshooting 13 No Scoring On Both Lanes Non GS Pinsetters Start Here Check for of the pinsetter proper operation Check the ball detector alignment Check the Sweep Rake switches for proper operation Does the Ball Detector indicate when the ball detect beam is blocked Check the cabling from the Scorer Computer to Distribution PCB Check the ball detector For adjacent lanes Replace ball detector 14 Troubleshooting Replace Swap the Primary Patch the main Video3 Panel Check Ribbon cables from the main Video3 PCB to the Primary Patch Panel Replace Swap the Distribution PCB Reseat replace PCB No Scores for Multiple Lanes Non GS Pinsetters Start Here Check for proper operation of each pinsetter Has any maintenance been performed on the pinsetters Check the cabling from the Scorer Computer to pin cameras Check Ribbon cables from the main Video3 PCB to the Primary
24. bration on the Pin Setting Screen 2 Time Delay settings on the Pinsettings Page 3 Video3 Contrast adjustment 4 Sweep Rake switch actuator position For all GS Series pinsetters scores are generated in the pinsetter s electrical box Nexgen and later Consolidated electronics connected to the Scorer Computer through an RS 232 converter box Earlier Consolidated electronics and Universal electronic systems connect to the Scorer Computer via a GS controller Typically if scoring errors occur for a GS pinsetter the problem is in the pinholder s of the machine or an adjustment to the setting table such as the stroke limiter or table level Fail to score situations may be attributed to one of the interface boxes the electronics of the machine or to the Video3 PCB Troubleshooting 9 Mis scoring On One Lane Non GS Pinsetters Start Here proper operation of the pinsetter Check for Is the mis score by 1 or 2 pins only Verify the pin calibrations on the Pin Setting screen are correct Verify the night set correctly Check the Fast ball bowling setting is _ Slow ball Trigg and Speed limit settings Check the Delay and Level Settings on the Pin Settings screen Check the ball detector For adjacent lanes lt Check the ball YES detector alignment Replace ball detector
25. ctor or Vector Plus control system is controlled through ethernet 100baseTX twisted pair cabling sometimes referred to as CATS cable and ethernet switches Refer to the figure titled Vector Ethernet Cabling Vector Ethernet Cabling 1 ETHERNET SWITCH DESK ETHERNET SWITCH 4 SCORER COMPUTER LANES 49 56 7 SCORER COMPUTER LANES 25 32 10 SCORER COMPUTERLANES 1 8 34 Troubleshooting 2 100BASE TX CABLE TO CONTROL 3 100BASE TX 5 SCORER COMPUTER LANES 41 48 6 SCORER COMPUTER LANES 33 40 8 SCORER COMPUTER LANES 17 24 9 SCORER COMPUTER LANES 9 16 11 CONTROL DESK COMPUTERS Cannot Communicate One Scorer Computer Check the Cable between the Switch and the Scorer Computer Start Here Reboot the Scorer Computer Does the Scorer Computer Boot Properly Configure the Scorer Computer using the Configuration Menu Replace the Ethernet PCB in the Scorer Computer 15 the switch s link LED for that Scorer computer on lt Reseat the Ethernet PCB in the Scorer Computer NO Refer the the flowchart titled Scorer Computer Will Not Boot Verify the 100BaseT x cable is plugged in at both ends Connect the 100BaseT x cable to a known working port on the switch Troubleshooting 35 No Communication To Any Scorer Computer Contact Brunswick s
26. eck the global Video Interface lt video cable to the PCB or TV Only PCB 22 Troubleshooting Video Interface PCB or T V Only PCB Replace the power supply for the A V box TV Only Monitor s Will Not Turn On Start Here Check the main breaker to the monitors Verify the Lane ID Settings for the Monitors at the control desk Reboot the Scorer Computer Verify the Com1 Connections inside the Scorer Computer Check the RS 232 communication cable to the first monitor Replace the RS 232 Converter box Is the Problem with all the Monitors attached to the Scorer Computer Is the Power LED D11 on Check the fuses Check the power cable in the overhead going to the monitor monitor Is the relay LED D17 on Verify the Lane ID on S1 Dip switches are correct NO Does the relay in the overhead monitor energize Is there 120 between the Transformer and the relay Replace Check the wires from J7 to the relay Replace the TV Only PCB m Replace the relay Replace the Video Processor PCB Replace the L picture tube Transformer Troubleshootin
27. g 23 Lower LCD Display Issues Circuit Description Scorer video for lower screens is produced by a second Video3 PCB installed in the Scorer Computer The LCD Interface PCB converts the video so that it can be displayed by the LCD screens The video is sent to the lower screens through the Secondary Patch Panel The scorer video cables are exclusive to the monitor it attaches to Refer to figures titled and Lower Flatscreen Video Routing and Lower Flatscreen Wiring When troubleshooting lower video issues it is important to determine whether the problem is exclusive to one screen or if the problem is on more than one In addition it is equally important to determine if the problem is in the screen or if it is external Swapping the video cable connections at the Scorer Computer between lanes will typically identify where the problem lies 3 SCORESHEET VIDEO CABLES LANES 1 2 Seon 4 FLATSCREENS CABLES LANES 3 4 4 FLATSCREENS 1 SCORER COMPUTER Lower Flatscreen Video Routing 1 SCORERCOMPUTER 2 SCORESHEETVIDEOCABLESLANES 3 SCORESHEETVIDEOCABLES 3 4 LANES 1 2 4 FLATSCREENS 24 Troubleshooting 6 POWER TRANSFORMER 25 5 RS 232 EXCITER AUDIO 7 SCORER COMPUTER 5 RS 232 EXCITER AUDIO J2 J10 J9 AUDIO OUT AUDIO IN OUT IN 232LAN 232LAN MICRO
28. he Audio from the A V box to PCB in the A V Box Keypad Interface Terminator the first console PCB in the First Console 32 Troubleshooting The Intercom Will Not Work On Any Lane Start Here Use the flowchart titled The Intercom and VCR audio will not work Does the VCR audio work on the Lanes NO Check for a bad gt dis es handset hook you at the console switch Is there more Cycle power to than one the A V box handset NO Check the Reboot the Volume Level on Computer to the Handset which the A V Boxis connected Does the other handset work Check the YES Cables from the I handset to the ntercom wor E A N Box in one direction Verify the A V box is configured properly for the control Desk Verify that the Handset a the id bli E lueeed into th connections inside EL ie P Replace the connector for proper connectors at the Handset bs Lans AGdioO back of the A V Box Lane Audo sut at the A V Box Replace the A V Box Troubleshooting 33 Desk Communication Issues 11 CONTROL DESK COMPUTERS Circuit Description Communication from the Scorer Computer to the control desk and between computers in the Ve
29. nvolves using a camera to take a picture of the pins analyzing the picture and calculating the score based on user specified settings The scoring for a lane begins when the ball passes through the ball detector beam If the contacts of sweep rack switch mounted on the pinsetter are Open the Distribution PCB located behind the camera accepts the ball detect signal and begin the scoring process Refer to figure titled Non GS Pinsetter Circuit Description 4 N Z 12 Pinsetter N Yes No Z Ttiggers Sweep Switch Contacts Close Z bw 5 8 Take Picture SB FB Timer after SB FB Stops Timer 9 6 Additional Trigger Ball Detect Machine Signals Ignored 7 10 Additional Take Picture Ball Detect After Preset Signals Ignored Time Delay 11 Sweep Switch Contacts Open Non GS Pinsetter Circuit Description 8 Troubleshooting Once the picture is taken it is sent to the Video3 PCB where it is analyzed and compared to the calibration parameters set on the Pin Setting Screen Typical causes of scoring errors are External Influences 1 PinCondition 2 Excessive reflections in pit area 3 Improper lighting Hardware 1 Camera Distribution PCB Video3 PCB Primary Patch Panel Cabling Ball Detectors Sweep Rake switch on pinsetter RAM Ee Setup 1 Pin cali
30. or Issues 17 REM MTT UO S u un beoe euge 17 One Scorer Overhead Will Not Turn On 19 Troubleshooting 1 2 Troubleshooting Both Scorer Overhead Monitors Will Not Turn On 20 The Video on One Scorer Overhead Monitor is Bad 21 The TV Picture on One or Multiple Scorer Overhead IMOBIUGUS IS rS Udo rond 22 TV Only Monitors Will Not Turn On 23 Lower LCD Display Issues 24 Circuit Description P 24 Lower Flatscreen Video Routing The Picture On LCD Flatscreen is Bad 26 LCD Flatscreens Will Not Turn On 27 Console Input Problems lu u Uu usa assasssedsesessssesssss 28 Circuit ON sisses riur E 28 No Keyboard uii ansvars 29 No To chscr en sericese e a 30 Audio Problems 31 Circuit Description cR 31 Intercom and Will Not Work 32 Intercom Will Not Work on Lane
31. or diagnose problems should they occur Knowing what diagnostic tools are available and how to use them is equally important If necessary read the users manual that come with the tool and practice how to use it before you actually need it for troubleshooting Spare Parts Verify that you have adequate replacement parts on hand and that they are in good working order Don t assume that they are functional just because they are new Get into the habit of rotating your spare circuit boards into your system on a regular schedule That way when you go to use components from your spare parts you can be confident that they work If possible pre configure any components that require setup This can save valuable time when you are trying to get the system up and running Backups One of the most important and often most valuable parts of your system is the information stored on the computer s You can save time and reduce frustration if you backup make a copy this information That way if a problem occurs the solution may be as easy as restoring the computer to a time when it was functioning properly Troubleshooting 5 Troubleshooting Steps 6 Troubleshooting Troubleshooting is not simply finding the cause of a problem and fixing it Troubleshooting is more properly defined as identifying the specific symptoms listing the potential causes of the symptoms and then eliminating these potential causes one by one In other words
32. rhead energize Is there 120VAC at both sides of the contacts on the relay Is LED D18 On Check the cables from the top of the monitor to the Video Interface PCB Replace the Video Interface PCB NO Troubleshooting 19 Both Scorer Overhead Monitors Will Not Turn On Start Here Set the monitor to scorer mode 20 Troubleshooting Is the monitor in TV mode or off at the control desk Check the fuses in the overhead monitor Check the input voltage setup for each monitor Reseat the Video3 PCB Cycle Power to the Scorer Computer Swap Replace the Video3 PCB Check the video cables to each overhead The Video On One Scorer Overhead Monitor Is Bad Swap the video cables at the top of the overheads Swap the video cables at the Scorer Computers Does the problem move to the other monitor Is the problem with focus screen brightness Check the wires from the Video Interface to the or image position Video Processor Does the problem move back to the original monitor Check the video cable
33. terface PCB senses the presence of the video and energizes a 12VDC relay turning on the monitor It also adapts the video signal so that it can be used by the Video Processor PCB Global Video originates as a composite signal from a VCR or other video source An Audio Video box located at the control desk converts the composite signal to an RGBS format Two Global Video Cables are routed from the Audio Video box to the middle of the bowling center where they each begin a daisy chain to the rest of the monitors Refer to figure titled Overhead Video Cabling Like the scorer video the Global Video signal is adapted by the Video Interface PCB so that it can be used by the Video Processor PCB A signal sent from the Scorer Computer as part of the scorer video cable allows the Video Interface PCB to switch the overhead between scorer video and global video The Video Processor PCB also referred to as the Ceronix PCB takes the selected video from the Video Interface PCB and uses it to control the guns and deflection coils of the tube so that the picture is displayed properly When troubleshooting video issues it is important to determine whether the problem is exclusive to one monitor or if the problem is on more than one In addition it is equally important to determine if the problem is in the monitor or if it is external Swapping cable connections between lanes will typically identify where the problem lies Troubleshooting 11 9
34. tled Camera Wiring A 2 Pinsetters with Software 1 03 and Later For select AMF Pinspotters the scoring system can provide the necessary signals for short cycle capabilities Refer to figure titled Camera Wiring AMF 827055 Pinspotters Troubleshooting 31 11 LEFT PINSETTER 13 9 A 2 PINSETTER ELECT BOX RESET POWER SWEEP CABLE 57 500206 000 4 POWER 5 RESET 10 BYPASS SWITCH 57 500208 000 8 T D MOD 21 RAKE DOWN 2 SWITCH 16 BALL DETECT CABLE 15 SESREISSSMPHTER 57 500220 000 CAMERA 1 LEFT BALL 17 VIDEO CABLE 57 500050 000 DETECTOR 3 RIGHT BALL DETECTOR 19 DATA CABLE 57 500281 000 12 14 FOUL UNIT RIGHT PINSETTER 9 A 2 ELECT BOX 6 ODD 10 20 FOUL CABLE BYPASS SWITCH 57 500207 000 7 EVEN 57 500208 000 R BER 18 TO AUTOMATED SWITCH BUMPER SYSTEM 13 PINSETTER RESET POWER SWEEP CABLE 57 500206 000 Camera Wiring A 2 Pinsetters with Software V1
35. troubleshooting is a process of elimination Step 1 Identify the Specific Symptoms Identifying the specific symptom can be the most difficult part of troubleshooting Many times you need to rely on second hand information or at the very least information that come from an uniformed source Many times the person providing the information will have a different perspective of the equipment than that of a mechanic or may use different terms to describe the situation Because of this always verify and clarify what you are told If you don t you might be troubleshooting problems that don t exist Step 2 Make a List of Potential Causes of the Symptom Once you have identified the symptom s use your manual experience and any other source of information to make a list of things that may have anything whatsoever to do with the symptom Put it on your list even if it may not be a likely culprit Step 3 Prioritize Your List Reorder the list Put items that are most likely causes at the top and work your way down to the least likely During this step you should ask questions such as Has anything changed recently Has someone worked on the system Has software been updated or re configured Is this and easy or hard thing to check The answers to these types of questions can influence the position of the items on the list Step 4 Eliminate Potential Causes Try to eliminate the first item on your list
36. ubleshooting 11 Mis scoring On Multiple Lanes Non GS Pinsetters Start Here Check for proper of each pinsetter Verify the night bowling setting is set correctly Slow ball Trigg and Check the cabling from the Scorer Computer to pin cameras Replace Swap the 12 Troubleshooting Check the Fast ball Speed limit settings main Video3 PCB Has any maintenance been performed on the pinsetters Verify the pin calibrations on the Pin Setting screen are correct Do the pins appear too bright on the Pin Settings screen Check the Delay and Level Settings on the Pin Settings screen Check the Sweep Rake switch for proper operation Check for shiny or oily spots on the pin curtain Check for irregular bends in the pin curtain Adjust the contrast control on the Video3 PCB No Scoring On One Lane Non GS Pinsetters Start Here Check the Sweep Rake switches for proper operation Check for proper operation of the pinsetter Check the ball Does the Ball wasa from the Scorer detector Detector indicate Computer to alignment when the ball detect MR beam is
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