SM1306 2013 Emission and OBD related instrumentation changes
Contents
1. CODE is Cummins Inc Open Diagnostic Exchange CODE satisfies the Service Information Regulation SIR requirement to provide datastream and test information to an interested electronic tool manufacturer The interface provided enables an interested tool company to build a diagnostic tool that interfaces with a Cummins Inc engine gt Go NO If a tool manufacturer contacts the distributor to provide information on building non Cummins Inc electronic tools what should the distributor do Direct the manufacturer to Quickserve Online In the products tab there is a Cummins Inc Open Diagnostic Exchange link Clicking this link provides more information on the purchasing process How can we protect engines from unauthorized horsepower uprates or parameter change A34 Customers should be encouraged to use ECM Passwords Mechanical Tool R a Are mechanical tools affected by Service Information Regulation SIR _ Yes any tool used for repairs servicing or maintenance of any emission related component is in scope of Service Information Regulation SIR Is a distributor required to provide mechanical tools for sale to any interested party A36 Yes if a distributor uses the tool to perform any emission related work Training Q37 Is a distributor required to allow any interested party to attend classroom product training A37 Yes Is a distributor location required to offer hands on qu2. BLUE BIRD SERVICE MEMORANDUM NO SM1306 MEMO TO All Blue Bird Dealers SUBJECT Instrumentation changes related to 2013 Emission and On Board Diagnostics OBD requirements MODEL YEAR S 2014 MODEL S AFFECTED Vision and All American with 2013 Emission Engines 2013 Emission and OBD related instrumentation changes Implemented New Instrument Cluster Part Numbers for Production and Service Parts Instrument Cluster Physical Changes Instrument Cluster Functional Changes Instrument Cluster Software Changes Cummins has issued the following service publications to introduce 2013 emission and OBD related changes These include but are not limited to 4326113 Service Information Regulation SIR Field Letter Emission Compliance 2883408 On Board Diagnostics OBD for EPA ARB Certified Engines 101 048 Engine Indicator Lamps 101 051 Unique Operating Characteristics of an Engine with On Board Diagnostic e TSB120262 ISL9 CM2350 Engine Introduction e TSB120270 ISB6 7 CM2350 Engine Introduction e TSB100031 Malfunction Indicator Lamp MIL Illuminated with No Fault Codes Present The intent of this Blue Bird service memorandum is to highlight changes related to 2013 emission and OBD compliant engines in Blue Bird buses It is not intended to replace or supersede information provided by the engine manufacturer Please refer to the specific engine owners Operation and Maintenance and Service Manual for your
3. An Interested Party or Covered Persons includes any person or entity engaged in the service or repair of vehicles any business or entity that repairs its own vehicles tool manufacturers and any person or entity engaged in the manufacture or remanufacture of parts In short very few entities are excluded Who are the government agencies that regulate SIR The Environmental Protection Agency EPA and California Air Resource Board CARB both have regulations concerning the availability of service information tools and training What fines may be imposed for not complying with Service Information Regulation SIR A4 Both the EPA and CARB can issue significant financial penalties for violation of the regulation Beginning in 2007 engines sold to Chrysler were impacted by the Light Duty SIR Beginning in 2010 other Cummins Inc automotive on highway products became part of 2 O N the scope of Service Information Regulation SIR Further requirements will begin in 2013 including providing interested parties with the ability to update calibrations What are the key components of Service Information Regulation SIR file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 5 of 11 3 18 2013 10 22 58 AM Cla Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance service Information Regulation SIR includes publications product
4. 1 January 2013 QuickServe Online will have two subscription offerings available to interested parties 1 Unlimited Service Plan The Unlimited Service Plan is available for interested parties A subscription under this plan will give the user o access to parts and service information o access to all engine serial numbers e Subscription periods and suggested list pricing o seven days for 50 USD o one month for 200 USD o one year for 1 200 USD 2 Limited Owners Plan file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 2 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance The Limited Owners Plan is targeted to single owner operators o access to parts and service information o access for up to five engine serial numbers Subscription periods and suggested list pricing o no expiration FREE To purchase with credit card online go to httos quickserve cummins com info pcv subscription_plans html QuickServe Store Online sale of publications I NSI TE electronic service tool and training The QuickServe Store allows interested parties to purchase the following items with a credit card o Cummins Inc engine manuals o Cummins Inc service training CVC Cummins Inc Virtual College o INSITE electronic service tool software CD with Cummins Inc Virtual College training The URL for
5. button on the instrument cluster BLUE BIRD BODY COMPANY P O Box 937 402 Blue Bird Blvd Fort Valley Georgia 478 825 2021 BLUE BIRD New Instrument Cluster Software Changes The following are new instrument cluster software changes that have been made to support 2013 emission and OBD related changes NOTE Refer to the Blue Bird Dealer Field Service Website for latest software version available New Dealer Loader Software New loader software has been created in order to simplify dealer software required to load software updates to ACTIA instrumentation This includes ACTIA instrument clusters and individual gauge packages New Application Software Number And Type Changes to the application software internal to the instrument cluster have been made to support the 2013 emission and OBD related changes The new instrument cluster part numbers will have new software Number 116124 Cummins or 116279 Ford installed Also a new software file Type avr32x extension Please visit the Blue Bird Dealer Field Service website below to download the new loader software and latest version application files required Contact your Blue Bird Field Service Representative if you have any questions or need any technical service assistance http gateway blue bird com 3 1030 distinfo customerservice techpub actia htm BLUE BIRD BODY COMPANY P O Box 937 402 Blue Bird Blvd Fort Valley Georgia 4
6. engine QuickServe Online QSOL is the primary method for providing engine service information The attached Cummins Service Information Regulation Field Letter provides information related to QuickServe Online access All of the above publications are available on QuickServe BLUE BIRD BODY COMPANY P O Box 937 402 Blue Bird Blvd Fort Valley Georgia 478 825 2021 BLUE BIRD New Instrument Cluster Part Numbers for Production and Service Parts The following are new instrument cluster part numbers that have been setup to support 2013 emission and OBD related changes NOTE Always refer to the service parts list of the bus being serviced to determine the applicable part number NEWGCUMMINS CLUSTER PARTS Tmel 11 1 gt DESCRIPTION P N 10028574 CLUSTER AIR 2013 10028575 CLUSTER HYD 2013 10028576 CLUSTERAIR SERVICE 2013 10028577 CLUSTER HYD SERVICE 2013 NEW FORD CLUSTER PART S SESSI DESCRIPTION P N 10033963 CLUSTER BBCV m1 8 oe oe AIR 2013 10033964 CLUSTER BBCV CJC Loe eee HYD 2013 10034197 CLUSTER BBCV FORD L 8 Se AIR SERVICE 2013 10034198 CLUSTER BBCV Jee Le 2 Sees HYD SERVICE 2013 BLUE BIRD BODY COMPANY P O Box 937 402 Blue Bird Blvd Fort Valley Georgia 478 825 2021 BLUE BIRD New Instrument Cluster Physical Changes The following are new instrument cluster physical changes that have been made to
7. online INSITE electronic service tool software CD and INSITE electronic service tool Virtual College will be shipped to the customer with instructions regarding how to register and obtain the passwords for the software Registration process o Once the interested parties complete the Cummins Inc Virtual College INSITE electronic service tool training they must register their software with their local Cummins Inc distributor and purchase the annual subscription which includes provision of the necessary passwords to use the software o Visit the www cummins com Service Locator to locate the nearest authorized distributor location o Call the distributor location INSITE electronic service tool administrator to register and purchase the annual subscription Pricing o QuickServe Store will provide suggested list pricing o Purchase from a distributor is still the preferred method o Suggested list price for INSITE Lite or Pro annual subscription is posted on the QuickServe Store o Prices are subject to change Some distributors offer more comprehensive support packages for INSITE electronic service tool These vary by distributor Each distributor must provide for sale INSITE Basic Lite or Pro and Cummins Virtual College to any interested party who wants to purchase it See the definition of Interested Party The INSITE electronic service tool registration process will remain the same as it is presentl
8. support 2013 emission and OBD related changes NOTE Refer to the Blue Bird Drivers Handbook and Service Manual for additional information a J 70 80 7 Ae 100 p e Malfunction Indicator Lamp MIL The MALFUNCTION INDICATOR LAMP indicates when illuminated that the OBD system has detected a malfunction that impacts the emission control devices Color Yellow e Aftertreatment Diesel Particulate Filter Lamp DPF The AFTERTREATMENT DIESEL PARTICULATE FILTER lamp indicates when illuminated or flashing that the aftertreatment diesel particulate filter requires regeneration Color Yellow e Wait To Start Lamp WTS The WAIT TO START lamp illuminates when the intake air heater needs to warm the intake air prior to starting the engine Color White NOTE Color is Green on NON 2013 emission cluster BLUE BIRD BODY COMPANY P O Box 937 402 Blue Bird Blvd Fort Valley Georgia 478 825 2021 BLUE BIRD New Instrument Cluster Functional Changes The following are new instrument cluster functional changes that have been made to support 2013 emission and OBD related changes NOTE Refer to the Blue Bird Drivers Handbook and Service Manual for additional information Direct Lamp Control Command 1 DLCC1 Applies To Cummins Engines ONLY During the cluster self test all warning lamps will perform a Power on Lamp Test POLT by turning on for 2 seconds as soon as possible after the ignition is turn
9. the store is https store cummins com The QuickServe Store is a public website it is accessible without a subscription INSITE Electronic Service Tool Effective 1 January 2013 Cummins Inc distributors must provide for sale INSITE Basic Lite or Pro annual subscriptions to any interested party requesting the tool within the U S A and Canada INSITE Electronic Service Tool Terms of Use It is critical to understand the difference between updating a calibration and changing a calibration Interested parties will only be able to use INSITE Pro to update a calibration for example updating from the a12345 01 to the a12345 02 calibration A calibration change will only be performed at a certified Cummins Inc distributor dealer location for example changing from the a12345 01 to the a54321 01 calibration or changing the horsepower rating of the engine The fleet counts single counts and Zap it products would remain a distributor level tool and would not be sold to other interested parties The QuickServe Store will provide for sale INSITE electronic service tool software file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 3 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance CD bundled with INSITE electronic service tool Cummins Inc Virtual College Once the customer has purchased the bundle
10. training website access and tools What are the rules concerning the price of items covered by Service Information Regulation SIR Pricing Is to be fair reasonable and non discriminatory The Cummins Inc approach for Service Information Regulation SIR has been to provide suggested list pricing to meet this requirement Distributors remain the preferred supplier of all items including those covered by Service Information Regulation SIR To be sure of compliance with the regulation Cummins maintains the QuickServe Store All ttems listed on the QuickServe Store are at suggested list price Can a distributor exceed list price Distributors should not exceed suggested list price to remain in compliance with fair reasonable and non discriminatory Can a customer register INSITE electronic service tool software on the QuickServe Store No Customers can purchase INSITE electronic service tool installation CD and 11 Virtual College training from either the distributor or the QuickServe Store however the sale of the functionality and registration will continue to be handled by distributors What are the list prices for all Service Information Regulation SIR related products and services Reference these websites to view Quickserve Online subscriptions and QuickServe Store list prices 9 A 9 gt A12 QSOL https quickserve cummins com info pcv subscription_plans html Qui
11. 13 Basic and Lite Now 22 What are the criteria for who can purchase INSITE Pro HRE B 2 file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 7 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance Once the interested party completes the Cummins Virtual College INSITE electronic A23 service tool training he can register and purchase the subscription for INSITE electronic service tool What can an interested party do with INSITE Pro An interested party can do everything a distributor or dealer can do with INSITE Pro except independently load unauthorized calibration or uprate derate engines This is controlled through the sale of fleet counts which are not part of Service Information Regulation SIR As a distributor or dealer do have to provide for sale calibration files to any interested party Yes but only the EPA approved calibration with which the engine was built and gt 25 certified or an approved revision of that calibration Do I have to provide for sale fleet counts or single calibration passwords to any interested party No Fleet counts should not be sold to any interested party as these are uncontrolled A26 Single calibration passwords may be sold to update a rombooted or blank engine control module ECM at the discretion of the distributo
12. 13 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance vehicles engines or transmissions Any individual or business engaged in the diagnosis service and repair of a heavy duty engine who is not directly affiliated with Cummins Inc authorized network Any licensed or registered person or entity engaged in the business of service or repair of passenger cars light duty trucks or medium duty motor vehicles engines or transmissions Any commercial business or government entity that repairs or services its own vehicle fleet s Tool and equipment companies The Service Information Regulation mandates the sale of information be made available at a fair reasonable and non discriminatory price As such the published suggested list pricing to the interested parties for access to the website service information tools and training has been established to be fair and reasonable to meet the Service Information Regulation requirements QuickServe Online QSOL is the primary method for providing service information Additionally QuickServe Store has been made available for the online purchase of service information INSITE electronic service tool and Cummins Virtual College Distributors that provide training will be required to allow any interested party to attend classroom training for impacted automotive on highway engines QuickServe Website and Publications Effective
13. 78 825 2021 Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance Online Senca Buln Nane 4326113 30 OCT 2012 Service Bulletin Cummins Inc Service I nformation Regulation SIR Field Letter Emission Compliance Beginning with the EPA 2013 engine launches federal regulation requires changes to some of the methods in which Cummins Inc delivers service information including INSITE electronic service tool and technical training for automotive engines These changes are due to Service Information Regulation SIR and as a result service information must be made available to all interested parties in the United States of America U S A and Canada This regulation impacts all on highway automotive Cummins engines built since 2007 The purpose of Service Information Regulation is to make sure that engine manufacturers make information that would enable repairs service and maintenance of On Board Diagnostic OBD certified engines systems and other emission related engine components available to the service and repair industry In essence Cummins can not legally provide service information to distributors dealers and exclude other interested parties Any interested party is defined as Any person or entity engaged in the business of service or repair of heavy duty motor file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 1 of 11 3 18 20
14. R has no impact on the ability to submit warranty claims Trade Regulation Are there any countries restricted from sale of service information International laws and Cummins Inc Export Control Policy CORP 00 04 00 00 prohibit or severely restrict sales service and transfer of technical or service information to the following countries Cuba Iran North Korea Syria The Republic of South Sudan South Sudan The Republic of Sudan North Sudan and Myanmar Burma Are there any interested parties restricted from sales of service information International Law and Cummins Inc Export Control Policy also regulates sales service and transfer of technical or service information to certain interested parties If the sale service or transfer of technical or service information is for a restricted end use e g military nuclear there may be restrictions Contact the Cummins Inc law department and or the Global Trade Compliance Team at ExportCompliance cummins or Law Department Cummins Where do I go to for assistance on Export Control Trade Regulation issues Due to the complexity of laws regarding export controls and trade if you encounter any question that needs further confirmation or consultation or you believe you need additional training or information contact the Cummins Inc law department and or the rs Q9 Global Trade Compliance Team at ExportCompliance cummins or Law Department Cummins fil
15. alification to any interested party Distributor locations are not required to offer hands on qualification to interested parties Interested parties can participate in the class but are excluded from the hands A38 on testing process Completion of the class will result in a trained certification instead of a qualified certification Completion of training is not authorization to submit warranty claims Is there a specific class for interested parties Interested parties on Service Information Regulation SIR affected products attend the same classes as distributor or dealer technicians Q gt CO file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 9 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance What fees can I charge for the pricing of classroom training Fair reasonable and non discriminatory pricing would apply Pricing is expected to be A4 in line with the cost for customers or dealers Are prerequisites still required for an interested party to attend classroom training A41 Yes Classroom training has been designed as a supplement to the self study prerequisite training Can an interested party perform warranty related repairs Only certified Cummins Inc service providers can complete warranty repairs and or A42 submit warranty claims Service Information Regulation SI
16. ckServe Store https store cummins com store index html Whom should support questions by interested parties on INSITE electronic service tool QuickServe Online and other items covered by Service Information Regulation SIR The standard support that is presently provided will remain This support includes the A13 QuickServe Help Desk Electronic Tools Help Desk Cummins Inc Virtual College Help Desk and standard distributor support How will Cummins Inc communicate information regarding Service Information Regulation SIR A14 Information including a Service Bulletin will be posted on QuickServe Online Are distributors required to provide for sale QuickServe subscriptions to interested parties file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 6 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance _ Yes Cummins Inc also makes sure of availability by making QuickServe Online subscriptions available for purchase at the QuickServe Store Are QuickServe subscriptions available for purchase through the QuickServe Store 16 QuickServe Online has two subscription plans Unlimited Service and Limited Owners Plans Q17 What is the QuickServe Store gt The QuickServe Store provides interested parties with an alternate option of purchasing engi
17. e S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 10 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance Last Modified 29 an 2013 Feedback Help Copyright 2000 2010 Cummins Inc All rights reserved file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 11 of 11 3 18 2013 10 22 58 AM
18. ed on and turn off for second before any other action is taken The only exception to this is with 2013 emission engines ISB13 or ISL13 the DLCCI1 message warning lamps will be controlled by the Cummins DLCC module The DLCC1 warning lamps will NOT perform Power on Lamp Test when ignition is turned on These lamps are e Stop Engine e Engine Warning e MIL Note If the key switch is cycled off amp immediately back on again the DLCC lamps will not self test with the other warning lamps This is due to the DLCC module does not go to sleep for a set time period after key off Direct Lamp Control Data 1 DLCD1 Applies To Cummins Engines ONLY With 2013 emission engines ISB13 or ISL13 the cluster must send the DLCD1 message continuously to the engine as a signal to show the status 01 for on and OO for off for the following warning lamps e Stop Engine Lamp Color Red e Engine Warning mn Color Yellow Color Yellow e Malfunction Indicator Lamp MIL e Wait To Start Lamp WTS Color White NOTE Starting the engine without waiting for the Wait to start lamp to come ON and go OFF MAY illuminate the MIL lamp and log engine fault codes Once ON the MIL lamp will NOT go off until after three consecutive trips where the diagnostics runs and passes or you reset all faults with Cummins Insite When the MIL lamp is ON you will have a continuous alarm ON until acknowledge with the lower
19. ne manuals service training and electronic tools with a credit card This option is not intended to replace present purchase processes for customers who have a business relationship with their distributors How will customers know how to contact their local distributor T AU 3 Customers can use the Service Locator to determine the nearest Cummins Inc A18 distributor A link to the Service Locator is available at www cummins com store Ccummins com and quickserve cummins com How are passwords reset for Unlimited Service and Limited Owners plans The customer will see on his screen that his subscription has expired The customer will go through a renewal process that was similar to the original registration process What languages are supported on the QuickServe Unlimited Service amp Limited Owners plans A T The QuickServe Online interface supports 17 languages Content for specific engine A20 models varies The EPA2013 products will have information available in Spanish and French early in 2013 Electronic Tool What prevents the interested party from getting INSITE Pro version From 1 January 2013 all Cummins Inc distributors within the U S A and Canada must provide for sell register and support INSITE Pro to any interested party who requests it When will distributors be required to register INSITE electronic service tool for interested parties Pro 1 January 20
20. r 27 Do have to provide for sale Zap it to any interested party No Zap it remains a distributor level tool and should not be sold to any interested party Because ECM passwords do not block OBD access distributors must not sell Zap it This is to protect customers from unauthorized adjustment of their equipment parameters Will calibration files be available on QuickServe Online to the Service Information Regulation SIR users A28 Not at this time Will the INCAL DVD contain all calibration files There will be a Service Information Regulation SIR INCAL DVD available to interested parties which will contain only 2013 automotive on highway calibration files How will a purchaser know where to register his INSITE electronic service tool subscription A30 A list of distributors is included in the INSITE electronic service tool CVC kit Where can customers find INSITE electronic service tool help files and Fault Information System FIS files INSITE electronic service tool help files and FIS files are delivered with the A31 INSITE electronic service tool and the latest updated files are available at http 7 NO gt 29 insite cummins com file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 8 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance What is CODE
21. y The annual subscription will be registered and paid at the distributor Training Distributors are be required to allow any interested party to attend classroom product training see the definition of Interested Party Distributors are allowed to charge a fair and reasonable cost for the training and any required training materials Interested parties who request training must be informed of classroom training availability Locations are not required to offer hands on qualification to other interested parties Other interested parties are not allowed to submit warranty claims Questions file S Shared Customer_Service Service 20 ield 20Letter 20 20Emission 20Compliance htm 4 of 11 3 18 2013 10 22 58 AM Cummins Inc Service Information Regulation SIR Field Letter Emission Compliance For questions regarding Service Information Regulation SIR submit a QuickServe Online Help Desk Ticket titled SIR FAQ for Service I nformation Regulation SIR What is Service Information Regulation SIR service Information Regulation also known as SIR is a government requirement that mandates engine and vehicle manufacturers to provide service information to any What is Service Information Regulation SIR s interested party for the successful repair service and maintenance of engines equipped with OBD and other emission related components What does the term Interested Party mean to Cummins Inc
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