Cashflow 7512i Operation & Service Guide
Contents
1. Tube C Count This screen shows the number of coins in tube C the type of coin and the total value of coins in this tube Tube D Count This screen shows the number of coins in tube D the type of coin and the total value of coins in this tube Tube E Count This screen shows the number of coins in tube E the type of coin and the total value of coins in this tube Critical Business Statistics CBS Estimates of Yearly Performance This information provides annualized estimates of product performance and is based on a limited amount of information The product collects data up to the last 28 days and makes yearly estimates based on this However this information may not be totally accurate for the following reasons a As the MDB protocol does not give the changer full knowledge of the vend cycle the CF7XXX has to make some assumptions on when and what data to collect i e when vends occur and how much they cost Technical Support 1 800 345 8172 CASHFLOW 75121 Page 18 www meiglobal com Part 794471001 G1 Audit Cont Critical Business Statistics CBS Estimates of Yearly Performance b The unit will store data for up to the last 28 days and will extrapolate this to give the yearly estimates 1 full day of information is sufficient to start the process Therefore predictions based on a small amount of information less than 28 days or small number of transactions may give inaccurate predictions This also does not a2. CA1403 number of this bill type stacked interim CA1404 number of this bill tyoe accepted total CA1405 number of this bill type stacked total Technical Support 1 800 345 8172 CASHFLOW 75121 Page 32 www meiglobal com Part 794471001 G1 How to Section How to setup tokens Doesn t accept tokens Tokens not taught or setup correctly in the changer Teach and configure tokens as described Symptom Cause Fix aza u e TI es SS ZS CF7 512 can have up to 6 tokens taught in the field Press menu then setup then abc then scroll to the Com cfg menu then press select At the Token Teach menu press select Slots 27 to 32 are reserved for the 6 tokens that can be taught Select the required slot typically an empty or unused one then press OK Select the type of token you are about to teach Value token a token that has a value similar in use to a coin but tokens are routed to the cashbox only you will be prompted later to enter a value for this token Vend token where the vending machine will typically give a free vend this will vary from machine to machine Reject token this operates exactly like a free vend token but it is returned directly to the customer Slug a fraudulent object that will be rejected Delete this will delete data for the existing token in this slot You can now alter the name that will be displayed when the token is finally setup by default it will be named T follo
3. Cashflow 75121 Operation amp Service Guide gg Cp Leen N Leg Ss si kee 9 OMars Inc 2004 Printed in USA MEI is a trademark of Mars Inc Information is subject to change without notice MEI has made every effort to ensure that the information in this document is accurate However we cannot be held responsible for any errors or omissions Technical Support 1 800 345 8172 CASHFLOW 75121 Page 1 www meiglobal com Part 794471001 G1 Contents General Information aaa nenen eee eee eee 3 NONA e tis E E TE A A E S E gaat eoenaecseheasrecseecneeeseeae 3 on E E T E E E IA EE E A E A A E I N ER E E E T 3 Ko Operimi e E E l stalhine the Coin MANI nes 4 9 BI ON De E 4 AO E 4 GO e e E KRUA NE UET 5 Coin Manacer wilh one N ge neen eee On ae erm ene enn RR E Mare tear Sw Urtew ern te EAE NE ian oee EESE ety 5 Coin Manger with two harnesses pen ern i enere TEn rani auen ienaa ainai ina Oasan 5 etc Weg El E 6 SI E 6 Usmo Her MME Display nce E irda pen acl ln ta dss ns eae teeta E 7 Access ET e E 8 Ee 8 Pa CAA EE 8 E EE 9 US OS U ep oenetseculan oti A E E EN 9 SOUND EE 10 15 POPE ae a E E E E E E E E E E E 10 NM eege 10 TOPIT ee l1 nn e Mama E 11 NEUE OPON EE 11 Com Oni Ul stint assert sat eases decries ye ons que ainrtebaatetente cts eaeeaedclen eoeapace vite taeeeadeaecuaGeussaavedannacsucnses 11 13 Audit OMA UI ere 13 Ea ee EIE VE A ETA E EEA E E E EN 14 OT EE 14 L EAA A EN EAE AE T ET EAA A A AE A E EEN T I
4. lever is pressed or when the vending machine door in closed show you may switch ON the power to the vending machine Technical Support 1 800 345 8172 CASHFLOW 75121 Page 5 www meiglobal com Part 794471001 G1 Initial Power Up First Time Out of Box The coin manager vvill povver up and check to see how many coins are in each tube If the tubes are empty the coin manager will alert you which tubes are low See figure 6 You should fill the three lowest coin value tubes with a minimum of five coins per tube i e On a 5 5 25 10 25 configuration you would have to fill tubes ACD Fig 6 Once you ve filled the cassette with coins the coin manager will measure the tubes for 5 seconds and display a happy face an OK and the total amount of change in the tubes See Fig 7 Disoense some coins from each tube to check that all coins drop into the return cup properly If no cassette has been defined the coin manager when powered up will display a warning message indicating the cassette needs to be defined before the product will operate See fig 8 The user needs to press the more key to proceed The user has two options sEnter the cassette model located on the front of the cassette i e AB The unit may be ordered with one of the cassette configurations shown on page 9 or Insert a valid coin then select the tube location A E to which that specific coin is to be routed Repeat procedure
5. 1 800 345 8172 CASHFLOW 75121 Page 39 www meiglobal com Part 794471001 G1 CF7512i Exploded Views E 7 7 ao Q FN Acceptor p e Cassette Dispenser vu CASHFLOW 75121 Page 40 Part 794471001 G1 Technical Support 1 800 345 8172 www meiglobal com CF7512i Acceptor E J Let Saree PA a S e A e j p f 1 deet el l fu esst E get E Fi 1 Acceptor Main Body Latch 2 Acceptor Module 3 Acceptor Sensor Cover 4 Reject Lever Control Board 6 MMI LCD Assembly 7 End Snubber 8 Ramp Snubber Technical Support 1 800 345 8172 CASHFLOW 75121 Page 41 www meiglobal com Part 794471001 G1 2 Acoustic Manifold 3 Upper Control Board Cover 4 Lower Control Board Cover 5 Dispenser Assembly 1 Chassis N V ie GJA AT mmo E H CASHFLOW 75121 Page 42 Part 794471001 G1 Technical Support 1 800 345 8172 www meiglobal com CF7512i Cassette 1 Cassette Cover 2 Cassette Release Latch 3 Cassette Skeleton 4 Coin Tubes Technical Support 1 800 345 8172 CASHFLOW 75121 Page 43 www meiglobal com Part 794471001 G1 CF7512i Dispenser DispenserMotor p Le jer Lower Gear Housing KC Baseplate D E Technical Support 1 800 345 8172 CASHFLOW 75121 Page 44 www meiglobal com Part 794471001 G1 CF75
6. Earn Its Keep With MEI CASHFLOW 7000 only the least amount of change necessary is stored The automatic par mode computes how many of each denomination is needed to prevent an exact change occurrence This is the number of coins retained not one extra Automatic float customizes the change retained so it is best for that specific location Will the changer dispense to zero coin inventory Yes How can I tell how well my team is managing the equipment Last month statistics provides reports to supervisors on how much time was spent in exact change mode the value of lost sales and which tubes were replenished This information can be used to improve driver training and provide objective feedback How will I restrict access to changer information You can set a code on the mechanism such that a supervisor can restrict access to sensitive soft option features Drivers will however have access to audit data as they should What is the life of a changer MEI CASHFLOW series 7000 has a projected 12 year design life which is twice that of the competitors And an anticipated 20 year physical life Does MEI offer a trade in upgrade program No Can I get training for my technicians While downtime and repairs are minimal route drivers can manage many required repairs during servicing Drivers have true jam detection through the LCD diagnostics MEI CASHFLOW series 7000 is very intuitive and requires practically no training Most drivers
7. How does it work The coin manager uses probability calculations to reduce the chance of the exact change light coming and monitors prices and whether bills are used to determine the fewest number of coins with the best optimal mix Will it work immediately No it requires some time to gather information on how the tubes are being used during this time it will run the tubes at their maximum level to ensure there is always enough change How do you setup auto PAR Use the keypad and screen to enable this function by e Press Menu Le w i Dress Setup Dress abc mag a Scroll to the item PAR options then press Select Scroll to the item Select style then press Select Press Edit Use the up or down keys to alter the setting to PAR to auto then press OK Technical Support 1 800 345 8172 CASHFLOW 75121 Page 28 www meiglobal com Part 794471001 G1 How to Section How to set up float PAR to value Symptom Want to improve coin mix in the tubes but keep same value in the tubes Cause Manually set PAR to level not working well enough Fix Use PAR to value to allow changer to compute coin levels What is PAR to value You set the total dollar amount PAR to be left in the cassette The coin manager determines the level of coins needed in each tube as to not exceed the total dollar amount How Does it work The coin manager continually computes coin levels for each tube based upon whether tubes are naturally re
8. PAR 3 Display Results Technical Support 1 800 345 8172 CASHFLOW 7512i Page 8 www meiglobal com Part 794471001 G1 Cassette If you press the button while in service mode you will enter the cassette mode In cassette mode you will need to enter a cassette code to choose a pre defined cassette or you may program your own custom cassette by inserting coins and pressing the letter to the corresponding tube position If you program your own custom cassette the coin manager will store it as the CD cassette code Pre Programmed USA Cassettes Key Code TubeA Tube B Tube C Tube D Tube E AA 10 5 25 25 5 AB 10 5 25 1 5 Cassette viewed BA 25 5 25 SCH 25 from above BB 10 5 10 25 5 CC Custom cassette 1 defined in factory or by service tool CD Custom cassette 2 define yourself using cassette teach DAC 25 5 1 1 25 DCA 25 10 25 1 5 DCB 25 10 1 1 5 DCC 25 10 25 25 5 DCD 5 10 10 10 5 DCE 10 10 10 10 9 Custom cassettes Rules You must always include at least one 5c tube in all custom configured cassettes Do not place the 1 tube in position A or B Do not place the 25 cent tube in position B Do not place the 10 cent tube in position E Coin Tube Base Color Max Fill Manual Fill Tube Position OK 5c Red 77 3 85 87 4 35 A B C D E 10c White 115 11 50 127 12 70 A B C D 25c Black 84 21 00 96 24 00 A C D E 1 Blue 69 69 00 81 81 00 C D E Select the cassette option Insert a ni
9. Timeout Operator may set unit to reject coins in increments of 5 seconds after a fraud is detected Default has this feature turned off Alarm time x 5 seconds i e if alarm time is set a 2 coins will be rejected for 10 seconds after a fraud is detected The following types of tokens can be taught e Vend token the token is reported as an MDB TOKEN to the machine which typically treats it as a free vend token for more precise information on vend token handling refer to the vending machine manual e Value token the token is assigned a value as per a coin and accepted and routed to cashbox As MDB does not distinguish between coin credit and token credit it will be possible to get change or returned monies having inserted a value token e Reject vend token the token is reported as an MDB TOKEN to the machine which typically treats it as a free vend token for more precise information on vend token handling refer to the vending machine manual However this token will always be returned to the customer in the reject chute even though it 1s credited as being accepted as a token A typical application would be using a token to open a newspaper vendor on a street corner e Slug this allows a fraudulent object to be taught and inhibited to prevent it being accepted and credited as a valid coin See token diagram on the next page Technical Support 1 800 345 8172 CASHFLOW 75121 Page 12 www meiglobal com Part 7944
10. correctly during the day the changer will measure it as never being disabled End of Audit This message indicates there are no more screens of information Technical Support 1 800 345 8172 CASHFLOW 75121 Page 21 www meiglobal com Part 794471001 G1 How to Section How to remove envelope icon from display Symptom Cause Fix Envelope icon appears on display Message available for reading View action and delete message The changer will indicate a message is present as follows Green LED flashes fast continuously Envelope icon appears on the display The system reports the presence of a message when The operator has left a message for another operator user Tube Wizard is recommending a change to cassette configuration To view message s Press Menu Press Setup Press abc Press Select to choose messages Press Select to view messages Use Up Down arrows to access messages To delete message s Press Menu Press Setup Press abc Press Select to choose messages Press Up Arrow Press Select Press Accept to delete all messages Note If message is deleted and the cassette is not changed the message recommendation will not be repeated Changing the cassette model resets the recommenda tion system Technical Support 1 800 345 8172 CASHFLOW 75121 Page 22 www meiglobal com Part 794471001 G1 How to Section How to delete a token Symptom Want to remove a previously taught token Cause To
11. last saved setting Save save new configuration settings Restore restore last saved settings View reset eAllows operator to view last 10 error records These are shown from newest to oldest eErrors in log may be erased reset Auto Manual Info eAuto test performs an auto test of all components of the coin manager Upon completion of a successful test the changer will display passed Manual test Allows you to perform individual test of the components The components are eCoin sensors coin sensor idles eAccept gate checks accept gate sensor eGate Sensor eSeparator eCassette Dispenser e Temperature Comms Other Info In the info mode the following information is provided for servicing purposes eSoftware version Hardware version Boot loader version coin manager serial number acceptor serial number Language is set at factory Operator can change as needed The following languages are available English French Euro or Canadian Spanish Spain or Latin American Dutch Portuguese Italian Technical Support 1 800 345 8172 CASHFLOW 75121 Page 14 www meiglobal com Part 794471001 G1 Defining each setup option continued Set up gt Language gt Test gt Error Log gt General gt Audit Cfg gt Coin Cfg Re Wi Vendor Options gt Change Mgmt gt par float Options T Setup Menu Map gt Module Connec
12. operating voltage of a MEI CASHFLOW 7512i coin manager is stated on the label of each product The label is located on the left side of the coin manager It must not be used with any power source other than that indicated The features of the Coin Manager include In field changeable configurable coin cassette Five auto replenishing coin cubes flexibility 1 coin payout LCD display panel gives instant status of unit Patented coin inventory recognition MDB interface Ability to manage coin inventory to minimum levels Note MDB Multi drop bus interface information can be found on NAMA s website located at www vending org Technical Support 1 800 345 8172 www meiglobal com CASHFLOW 75121 Page 3 Part 794471001 G1 INSTALLATION Before you begin e Remove the coin manager from the packaging material Inspect unit for physical damage that may have occurred during shipping e Turn OFF the power supply to the vending machine e Push and hold the yellow button on the top right below reject lever of the coin manager and tilt the acceptor assembly forward You do not have to remove the cassette See Fig 1 e Once open the mounting holes are accessible Hang the coin manager on the mounting studs screws ensuring that the changer is mounted on all three studs screws See Fig 2 e Tighten screws if required and close the acceptor assembly e Remove cassette by sliding two fingers in the yellow latch and lift the cas
13. particular tasks Large coins Small coins Change machine Large coins best for customer This is the default payout mix use this if you want the fewest number of coins paid back to the customer Hence these will typically be high value coins This is sometimes referred to as a least coins payout algorithm Small coins best for operator This simplifies the operation of counting coins in the cashbox for the routeman counting room by having less quantity but higher value coins in the cashbox as a result the customer may get a few extra small coins as change This payout mix aims to leave the changer with space 10 in the lowest two coin tubes for coins to be routed to rather than go to cashbox Change Machine S e ee This is intended for applications where a dedicated change machine that converts bills to coins has been removed from the site and the remaining vending machines are setup to operate in a replacement capacity The changer will try and payout one coin of each type to give a mix of coins then pay any remaining value using the large denomination coins algorithm All payout algorithms may be affected by the amount of change coins available if there is a demand on a particullar coin s it may affect these payout algorithms Technical Support 1 800 345 8172 CASHFLOW 75121 Page 31 www meiglobal com Part 794471001 G1 How to Section How to audit bill information on an MDB changer Symp
14. two calls Having all coin paths accessible without tools and eliminating special repair training fix saves the cost of the repair call typically 50 As mentioned earlier it also makes money by brining the machine back to operation sooner That is the second saving Driver can alter the tubes by changing the cassette or the tubes As prices change or machines relocate what is an ideal tube configuration may be suddenly be inappropriate Both options for changing tubes are available in the MEI CASHFLOW 7000 Swap tubes individually by just snapping them in and out Or change out the entire cassette In both situations the LCD display walks you through each step How much training is required Almost no training 1s needed operations are very simple The Smart Display Menu Tells All Similar to a cell phone the display presents simple menus that list what is available and guide the driver though what to do And if desired choose from up to 8 languages including Spanish and French Technical Support 1 800 345 8172 CASHFLOW 75121 Page 37 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs Continued Service versus Replenish Should you want to restrict what the drivers can change the controls are build in Paring or changing the tubes is available to everyone However changing par levels and change making modes are restricted with a password How do I eliminate excess change in my tubes Every Coin Must
15. who use a cell phone will find the LCD display very easy to navigate How will MEI CASHFLOW 7000 be serviced Service for MEI CASHFLOW series 7000 will be consistent with other MEI products You may contact your MEI Authorized Service Center ASC just as you do with your other MEI products Do all tubes self fill Yes Can we just buy tubes to change the cassette Yes Technical Support 1 800 345 8172 CASHFLOW 75121 Page 38 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs Continued Can we get labels to identify the tubes Yes this is planned to be available for the launch date Are there limitations on the tube configurations The only restrictions are no dollar tube in A or B positions no quarter tube in B position no dime tube in E position Can you teach the changer in the field In the field you can teach tokens and program coins What is the warranty on the MEI CASHFLOW series 7000 The standard warranty period is 2 years or the same as your current customer agreement Who should I contact with questions about MEI products Your first line of contact is your MEI sales representative For additional questions you may contact the MEI customer service team at 1 800 345 8215 How do I reach the technical support call center The technical support number is staff by industry specific technical field representatives and can be reached by calling 800 345 8215 Technical Support
16. 12i Dimensions in millimeters Front View Side View Bottom View a Reject and Cashbox 59 35 5 616 Mounting hole datum Top view Coin Entry DA Lid Closed TE Top View Oo The Recommended Coin Entry Chute Location 768 Lid open to Reject Technical Support 1 800 345 8172 CASHFLOW 75121 Page 45 www meiglobal com Part 794471001 G1
17. 71001 G1 Defining each setup option continued SS SS Se Se Se SA Value Token Reject vend token Vend Token Setup eReset audit None interims totals Interims eNone means no reset after collection of audit information sInterims all interims values are reset after each collection eTotals Interims All values including historical are rest after collection Operator decides on feature s use Machine ID default is unit serial number eOperators may change this number to suit needs The machine ID will appear in DEX readings IR password Reset eThis option is for remote IR port Does not affect the IR port on the changer keypad Printer eThe entire printer feature sets printed report parameters if an optional printer is installed on the changer Report Type Basic print basic report eInterims prints basic interims Free Vends prints all three reports Report Languages English French German Dutch Spanish Report Title eEdit as needed Install Date eEdit as needed Technical Support 1 800 345 8172 CASHFLOW 75121 Page 13 www meiglobal com Part 794471001 G1 Defining each setup option continued Accept pay eAllows operator to change between coins accepted and coins paid out from tubes Calibrate tubes eShould only be performed by service personnel Settings eAllows operator to set configuration of changer and save If settings are unknown operator can restore to
18. E E E A EE A E tet 14 IEN E 14 RO EDO A D e e E E E EE E E E EE 15 Anime Not Omi ENT E 16 21 Hon OS E 22 34 How to remove envelope icon from display EE 22 ori EE 23 How to understand tube terminology e crsarsicaatsroeesseen cei ese es osed be aendicint seein sccne Senste sdande nono ne uct alearany duietoc wedded sngenneotvsenoudocamsanaieccanes 24 How foreset the Clean mie TC 66S orreri 25 Howto calibrate icon Cannet E aae 26 How 10 tloat par the Coli Manager e sincsucericonsddawiaies doiabeaersbeiiel ounce aticeunietaincetintabeabaceanesise neu bonsvbeaneeundet eestenceliadadeasansnaes 21 ee plo LOG PG EE 28 How to setup float to Value e e RR Eae Rners 29 How to use snapshot de EE 30 How to E payout Eer GE 31 How to audit bill information on an MDB changer s oiscccaneccasaccenencinedaraesoensesawessadissuuesuanshsbvdsiearandanscanesodannddebandesdccpcendesartanetereanss 32 EE ee 33 Frequcntliy Asked Questions FAQ nm e s 34 39 chte 73 2r Esplode ACHEN kenn Erer EEEIEE EAEE EEr TE S 40 44 Cashilow 7312 DIMENSIONS sccseesciersctcecetecscccsseccsderscesssstseucacctvessscsasscsctvescsuealenesesivesteveesereestivetderesstesteeses 45 Technical Support 1 800 345 8172 CASHFLOW 7512i Page 2 www meiglobal com Part 794471001 G1 GENERAL INFORMATION Introducing the MEI CASHFLOW 7512i coin manager Principle components of the coin manager are 1 Reject Lever 2 Acceptor Separator Sensors determine the authenticity of a coin or token Acc
19. IT CONFG Allows you to view the machine id and serial number under the setup option reset the ir pod password and set the install date edit report titles and edit interims in the printer option Allows you to calibrate tubes change coins being accepted reset the clean me level save changer setting or restore the last saved settings Allows you to view and or reset the last 10 error logs recorded by the coin manager Allows you to test the coin manager modules connectivity and coin manager information Allows you to change the language displayed English French Spanish Italian Portugues etc Defining each setup option sages Messages are the result of tube wizard Tube wizard is an application that generates tube and cassette suggestions in any of the par options These messages suggest different tube configurations based on the coin manager s operation over previous weeks of constant operation If coin demand changes or fluctuates over time messages will appear suggesting changes Technical Support 1 800 345 8172 CASHFLOW 75121 Page 10 www meiglobal com Part 794471001 G1 Defining each setup option continued P La wll Paris the leveli value of coins that are to be left in the changer after the route person fills services the coin manager Three types of par options are par levels par value and auto par Snapshot option takes a snapshot of the tube levels and uses that to set par
20. The snapshot feature vvorks vvith PAR level or PAR value only CHANGE MGNT Tube Fill Level VENDOR OPTIONS COIN CONFG Fill to Max Capacity means the tubes vvill fill to capacity Capacity for each coin are 5c 77 coins 10c 115 coins 25c 84 coins 1 69 coins Fill to Par means that additional coins that exceed the par amount plus 5 coins will be routed to the cashbox Large Coins means Best for customer Fewest coins paid out to consumer Small Coins means Best for operator Small coins dispensed more often Less small coins directed to cashbox Change machine Acts like a bill changer machine Will give a mix of coins 1 e 1 3x25c 2x10c 1x5c Optimize Change Off On If On the coin manager decides the best mix of change to dispense Levels e Level MDB protocol has Level 2 and Level 3 MDB dispense commands Always keep in Level 3 Consult MEI technical support for more detail regarding this option e Coin Counts e As TRC0004 reports first 3 coins as zero as does the TRC6512 e As CF 1234 reports all coins in tubes as does the CF690 Euro e Par Coins e Hide Report When filling par coins credit is not reported in the hide mode In report mode par coins are credited to the machine Coin Scaling eShould be set to 5 for US and Canada Never change this setting Decimal Pnt eShould be set to 2 for US and Canada Never change this setting Country eShould be set
21. ailable This is computed by dividing total value of sales by the number of sales to get an average price Notes This figure may create a value which is not a multiple of valid coins Le 21 cents this is likely to occur on vending machines that have more than one price The value of a sale is not available over MDB and the changer has to estimate this based on coins inserted and paid out This simple estimation will not be correct if the machine is in multi vend mode a bill validator is attached directly to the machine or any other non standard set up Time With Change Available This is a yearly estimate of how long the changer will be operating with change available 1 e exact change light OFF This is based on a daily average time with change available scaled to a yearly figure Technical Support 1 800 345 8172 CASHFLOW 75121 Page 20 www meiglobal com Part 794471001 G1 Audit Cont Critical Business Statistics CBS Estimates of Yearly Performance Time Disabled by VMC This is an estimate of how long in a year the machine will be disabled This could be because of machine faults sold out of product jams etc The average daily time disabled is scaled to make a yearly figure Notes This excludes brief periods less than 30 seconds typically when the product is being vended The changer does not have a real time clock so only measures time when it is powered on If the machine is switched off at night and operates
22. ccount for any seasonal variation c Exact change is defined when the changer has less than 5 tube coins of any of the lowest three coin denominations This may be a different algorithm to that used in the vending machine so the light or message on the front of the machine may not reflect what the changer reports d If a tube is not in use dispenser jam or tube jam then the count for that tube is set to O and if it is a sole low denomination tube this will cause the changer to consider it is in exact change for 100 of the time until the problem is cleared e If bills are used to pay for products and the validator is not connected to the changer MDB peripheral connector then some of yearly estimates will be wrong GUIDANCE NOTE CBS information is not audit data and must be treated separately As it is based on estimations it should really be used as a guide only This message 1s shown for a few seconds as a prompt that the next few screens of information are estimates for the upcoming year Sales Lost in Exact Change This value is an estimate of how much sales will have been lost because customers may have been deterred from using the machine because the exact change light is on This figure is calculated by comparing the daily rate of sales when the exact change light is on vs daily rate of sales when exact change light is off then scaling this figure to be a yearly estimate Percentage Time in Exact Change This is a computati
23. ckel into the top of the coin manager Select all tube locations A E where you placed a nickel tube Follow the same procedure with remaining coins for which a tube has been assigned in your custom cassette Once all letters on the display have been replaced by a coin denomination press the next button The display will ask you to accept cancel the change Once you accept the change press OK to complete the operation Technical Support 1 800 345 8172 CASHFLOW 75121 Page 9 www meiglobal com Part 794471001 G1 Setting or Changing Options Setup If you press the el button while in service mode you will enter setup mode WARNING Setup Menu Press Code To Enter 6 7 Fig 11 In Setup mode a warning will appear see Figure 11 asking you to press the A B C buttons to make sure you want to enter this menu Once you press these buttons you access to the following T a message is available setup mode will begin with this option to view the message If no message is available the setup mode will start with par options Allows you to select par style and manage the par style par to auto par to level par to value Allows you to setup tube fill levels and coin payout mix to optimize coin return Allows you to setup options that are specific to the Multi Drop Bus MDB interface Allows you to setup token teach security coin setup channel setup exchange rate and alarm timeout 0 1275 seconds AUD
24. dispensed remove them from the coin return on the machine If the coin return fills up with coins the dispense process can be paused then resumed by either Press Pause key or Press the reject lever When all the excess coins have been dispensed the changer will move to stage 2 and ask the user to insert any additional coins it requires to achieve the PAR condition Insert the requested coins into the changer either through the acceptor or manually by removing the cassette The count of how many coins are required will decrease as coins are inserted When sufficient quantity of a coin have been inserted it will stop prompting for that coin and reject any more of that type When all coins have been inserted it will display a message indicating that the PAR condition has been achieved Itis possible to skip stages and not insert all of the required coins If this is done a different message will be shown at the end indicating the PAR condition was not achieved Technical Support 1 800 345 8172 CASHFLOW 75121 Page 27 www meiglobal com Part 794471001 G1 How to Section How to setup auto float par Symptom Too much money in changer tubes Cause Manually set float par levels are too high Fix Use auto float par and set it up as described What is auto float par Auto par uses the coin manager s intelligence to compute the minimum amount of change required to minimize the amount of time the vendor is in exact change condition
25. epted coins or tokens are routed to one of five tubes or the cashbox Rejected coins or tokens are routed to the coin return cup 3 LED s Red Amber and Green LEDs are used to indicate the status of the coin manager 4 Keypad and message display we call MMI Man Machine Interface This is used to configure the coin manager by using a menu 5 Coin tube cassette This is used to store and route coins for dispensing as change thus enabling bills of high denomination to be accepted 6 Dispenser This dispenses coins being returned as change Interface MEI CASHFLOW 7512i operates in machines that support the MDB interface MDB is a serial communication interface standard that developed into vending equipment since the early 1990 s It allows for multiple devices to be added to a single connection on the vending machine control board by linking one device to another in parallel to the main MDB harness Rated Operating Voltage Voltage 34v d c 12W g 1 ES gd Q 4 Oz N I i Weg d d The
26. evel BEER Ree Empty No coins in the tube totally empty Technical Support 1 800 345 8172 CASHFLOW 75121 Page 24 www meiglobal com Part 794471001 G1 How to Section How to reset the Clean me message Symptom Changer indicates it requires the deck to be cleaned Cause Dirt build up on the coin flight deck Fix Follow the procedure below to Clean Changer displays a message indicating it needs cleaning because it has detected that recently in the last 64 insertions a lot of coins are not being discriminated as a valid coins Open the lid wipe both surfaces of the coin entry with a damp cloth Close the lid Press menu Press PAR on 7512 Press A there is no prompt by the A key The changer now displays it is OK i LAT H EE a Be oe Technical Support 1 800 345 8172 CASHFLOW 75121 Page 25 www meiglobal com Part 794471001 G1 How to Section How to calibrate a coin cassette Symptom Cause Fix Changer indicates the cassette has not been calibrated The changer has not been previously calibrated with that cassette configuration Follow the procedure below to perform the calibration If the display indicates a cassette is un calibrated or you want to improve the performance of the coin level sensing system by calibrating the exact cassette that 1s fitted to the changer then follow this procedure Remove the cassette and check it is empty then refit it Press menu then setup the
27. exibility Stronger Location Negotiations When negotiating to win a location the vend price can be the most important consideration But certain prices cause change problems unless there is a change machine on the same floor or in the same break room Isolated machines run into exact change problems when moving off a quarter multiple Even dropping the vend price from 75 to 70 can trigger untenable service calls to keep the machine s change replenished The exact change prevention capabilities in MEI CASHFLOW Series 7000 allow the operator to negotiate without this constraint Maximize Specific Price Contracts Certain customer contracts allowing pricing at or below 95 In many cases SO many consumers are inserting dollars that the available price cannot be used This means Technical Support 1 800 345 8172 CASHFLOW 75121 Page 35 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs Continued a lower price of 75 or 85 1s the highest that can be supported without being buried in service cost to top off a changer Industry average cost of service calls is 50 The flexible tube configuration larger capacity and coin recycling enable better change management to support these price points Flexible Tubes to Optimize Payout The cassette can have its tube reconfigured without using tools They are simply unsnapped and the desired new configuration snapped in How does it handle high value bills not
28. guration options e Set up Mode gives access to general product configuration options that are required when setting up your coin manager Service Connector Allows you to connect a Cashflow Programming Module CPM to the coin manager An I LED Light Codes O The 3 LEDs fitted on the coin manager provides up to the minute status information O If all LEDs are off then the coin changer has no power Check that there is power to the host machine and that the harness is connected properly O During power up or when reset the LEDs will cycle 5 times QOO If a coin changer ever flashes alternate red and green 60 remove the coin changer and send to a local service center wo Green LED Codes A solid O means the coin manager is on and vvorking properly Blinking CH means coins are being measured 1 blink means a valid coin was accepted 2 blinks CH means an unknown coin was rejected 3 blinks CH means a valid com that has been inhibited was rejected You can program the coin manager or the vending machine to inhibited a coin Slow flashing EH means the coin manager is in Set up or Service Mode Fast flashing EH means the coin manager has a message available for display Amber LED Codes Solid amber O means the coin manager is inhibited by the VMC 1 flash CH means there is a discriminator error 2 flashes CH means there is an accept gate error 3 flashes CH means there is a separator module top sensor or tube cas
29. he coin manager to the bill acceptor s Y connector D 8 x From Bill Y Connector peera z 3 Acceptor To em E a ia Machine H BE g To Coin Mechanism e If there is no bill acceptor connect the coin manager harness to the harness coming from the machine s control board e Switch on power Coin manager with two harnesses Main and MDB Peripheral The purpose of having two harnesses one male connector one female socket is that the 75121 coin manager has the ability to store bill acceptor audit data The bill acceptor data can be viewed on the 75121 display Connecting the bill acceptor to the coin manager enhances the coin management capabilities and allow you to collect critical business statistics CBS is defined on page 19 6 pin male connector 6 pin female socket connects to vendor connects to other MDB device e Disconnect the harness connecting the bill acceptor to the machine s control board Attach the male connector coming from the coin manager to the female connector coming from the VMC Attach the female connector from the coin manager to the bill acceptor s male connector Note There will be an unused MDB connector from the bill acceptor From Bill Y Connector pe Acceptor To coin manager s SN ak peripheral harness AL LH S i TH Unused anole a e Tuck any excess length of harnessing inside the machine Make sure all harnesses are not trapped when the coin return
30. just 5 bills but 10 and 20 bills The unit allows the largest number of big diameter coins Up to three dollar tubes and a nickel tube can be used The changer can hold over 320 for making change The unique L shape cassette eliminates the constraint that all tubes must fit in a straight row across the front of the changer Allowing MEI CASHFLOW series 7000 to handle truly large bills 10s and 20s that used to need a their own change machine What makes it water resistant jam resistant and more reliable The unit meets MEI Gold Standard for Water Resistance The MEI CASHFLOW series 7000 is designed to take abuse from vandals squirting water in openings outdoor machines with leaky seals and drivers filling machines in the rain The MEI CASHFLOW series 7000 will stay in service and prevent jackpotting and shorted boards MEI engineers reviewed the existing market base for the problems experienced by operators Not just MEI products but all products Iffy dispensing coin jams clearing out debris off home dispensers and dozens of other potential weak points have been researched and solved by eliminating them from the design For instance the lid opens wider And the dispenser has more than double the old power meaning sticky and gritty coins are no longer an issue For example weak areas have been reinforced making them tougher How does it reduce downtime and service calls Now the location staff or the route driver can fix the iss
31. ken was previously taught and accepted Fix Follow this procedure to delete the token data Enter token teach by Press menu then Press Setup then Press abc scroll to the Coin cfg menu and Press Select Scroll to Token Teach menu Press Select Select the required token by using the up and down keys press OK Select the type of token as Delete this will delete data for the existing token in this slot A confirmation screen will be displayed Press Accept to delete the token When a token has been deleted it will Delete the data that was used to validate what object it was Delete the type of token Delete the token description text string Technical Support 1 800 345 8172 CASHFLOW 75121 Page 23 www meiglobal com Part 794471001 G1 How to Section How to understand tube terminology SZ Top a Flared top section of tube Clip on back of tube to o retain tube Mansi in cassette chassis Hinge point on front of tube engages with cassette chassis Bottom of tube Colored tube base blue Tube References Soft Options GW CRW Tube full Absolute top of the physical tube Factory set vents as Mar fill Maximum number of coins the changer will actively route a tube further coins routed to cashbox Factory set vnensebssssssssssssssss Float par Adjustable level set by the customer The level of level required coins at the end of a float PAR operation for float PAR to l
32. n abc Scroll to the General menu then press Select Scroll to the Calibrate tubes menu then press Select It will prompt you to check that the corresponding cassette is fitted If it is fitted then press Calibrate Otherwise press Back and program the correct cassette code before restarting this procedure The changer will check each tube at least twice so there will be at least 10 clicks It will display a message when it has finished press OK Press the Back key repeatedly to exit the menu the main screen will now be shown with no un calibrated warning Technical Support 1 800 345 8172 CASHFLOW 75121 Page 26 www meiglobal com Part 794471001 G1 How to Section How to float par the changer Symptom Changer has more or less coins that the target float PAR condition Cause Changer has paid out and received coins since last being visited Fix PAR the changer as described a Dispense excess coins IN b Add extra coins The float PAR process involves two stages a Dispense of excess coins b Addition of insufficient coins If there is no action to be performed for a stage then it will automatically move onto the next stage To start the PAR operation Press menu Press PAR The changer will display a screen indicating it 1s about to start the PAR process Either Wait 2 seconds or Press the Next key The changer will now dispense any excess coins that are above the PAR setting As coins are
33. on all five tubes until all tubes have been assigned a coin Press Next followed by Accept Once you ve defined the cassette fill the cassette with coins The coin manager will check tube capacity then display a happy face an OK and the total amount of change in the tubes as shown in Fig 7 al Fig 10 e Service Menu The yellow button below the E is the mode key The mode key provides access to all of the features of the coin manager SI When the yellow MODE key is pressed once the user interface will enter Service Mode where features can be selected by pressing the keypad See Fig 10 After 5 seconds the screen will change slightly and the audit key will become the Back key Technical Support 1 800 345 8172 CASHFLOW 75121 Page 6 www meiglobal com Part 794471001 G1 Using the MMI Man Machine Interface Display 1 3 LEDs Red Amber and Green provide changer status 2 Buttons A thru E When the coin manager is in the idle state the blue buttons can be used to dispense coins from the tubes If however the mode button is pressed before hand these buttons are used to navigate through the service amp set up menu options 3 Display LCD Displays warnings and menu information 4 Mode Button The mode button can be used to access the two configuration modes available Service Mode and Set up mode e Service Mode gives access to the most frequently used product confi
34. on of the time the changer was low in change over the monitored period This percentage is computed using the actual measured amount of time in exact change over the monitored period and the duration of the period Technical Support 1 800 345 8172 CASHFLOW 75121 Page 19 www meiglobal com Part 794471001 G1 Audit Cont Critical Business Statistics CBS Estimates of Yearly Performance Value of Sales in Exact Change This is a yearly estimate of the value of sales achieved when the changer deems it is in exact change Computed by averaging the value of sales in exact change over the monitored period then scaling it to a yearly figure Value of Sales With Change Available This is a yearly estimate of the value of sales achieved when the changer deems it has change available Compute an estimate by averaging the value of sales when change is available over the last period Number of Sales in Exact Change This is a yearly estimate of how many products will be sold when the changer deems it is in exact change Averages the number of sales when in exact change light over the monitored period then scales it to a yearly figure Number of Sales with Change Available This is a yearly estimate of how many products will be sold when the changer deems there is change available Averages the number of sales when not in exact change light over the monitored period then scaling it to a yearly figure Average Price With Change Av
35. plenished or depleted and how often the tube is used for change It will always try to have at least 7 coins in any tube to ensure the exact change indication is kept off then it will add more coins to the tubes until the overall value for the entire cassette matches the target value set by the customer IN Total PAR value 32 25 Dynamic TT T R T levels mun un A Algorithm U SEN times this tube used for change vs other tubes Will it work immediately How do you set it up Yes however the initial mix of coins in Use the keypad and screen to enable this function by the tubes may be non optimal Set the PAR style Press Menu Let e Press Setup Press abe Scroll to the item PAR options then press Select Scroll to the item Select style then press Select Press Edit Use the up or down keys to alter the setting to PAR to value then press OK Set the PAR value Scroll to the item PAR value then press Select Press Edit Use the up down left right keys to alter the value Technical Support 1 800 345 8172 CASHFLOW 75121 Page 29 www meiglobal com Part 794471001 G1 How to Section How to use snapshot PAR Symptom Want to set PAR levels to current cassette condition Cause PAR not setup as required Fix Use snapshot PAR by following this procedure The snapshot feature works with PAR level or PAR value only and not with auto PAR When this function is triggered it
36. s Coins are not diverted to the cashbox if space is available for that denomination Easy Replenishment The driver can easily refill the change tubes The three tube openings are the largest available so the driver can pour in an entire roll of change without even touching the mechanism A removable cassette can be refilled at leisure and has an L shaped base to prevent toppling The mechanism has a hook to hold the cassette in a completely accessible position The driver does not need a flat surface for the cassette and won t need to hold open a flap with one hand while trying to hold the change bag get out change and put into a narrow slot Highest Tube Capacity MEI CASHFLOW series 7000 tubes hold more that the competition MEI has five tubes each with a height of 6 Va inches of coins 159mm The total capacity of all tubes is 3114 inches change The MEI capacity for one is like having an extra invisible tube of capacity compared to competition Compare to the a five tube competition with 5 3 8ths inches 136mm tubes for a total of 2634 inches Another four tube competitor has space for only 5 34 inches 148mm of coins in a tube to its tube full sensor giving it a total replenishable capacity of less than 23 L inches What that means is that the MEI CASHFLOW series 7000 holds approximately 17 33 more volume in coins than it competitors models How does the MEI CASHFLOW Series 7000 provide true price fl
37. sette outwards and upwards as shown in Fig 3 e Manually fill cassette with coins Insure that coins are inserted into the proper tubes 4 Yellow Latch ra Cassette viewed from above Alignment since the coin manager is installed check that there is a small gap 2 4 mm between the coin return Mechanism on the vending machine and the return lever on the coin manager See Fig 4 Check that when you press the coin return lever on the machine door it fully opens the acceptor lid on the coin manager then returns smoothly without holding the lid open eCheck the alignment of the coin input chute and cashbox chute Insert some coins to check that they enter the coin manager properly and exit into the return cup See Fig 5 Ensure that the coin chute does not rest on or open the flight deck lid Most machines allow you to adjust the return lever coin chute and the return cup to align with the coin manager Leave a small gap 2 4 mm Technical Support 1 800 345 8172 CASHFLOW 75121 Page 4 www meiglobal com Part 794471001 G1 Connection The coin manager vvill be supplied vvith one or tyvo harnesses One connects the coin manager to the vending machine The second harness if present allows for power and communication between the coin manager and another MDB device l LI Coin manager with one harness Main e If you have a bill acceptor connect the MDB harness coming from t
38. sette error 4 flashes CH means there is a dispenser module error 5 flashes CH means there is a low change alert Technical Support 1 800 345 8172 CASHFLOW 75121 Page 7 www meiglobal com Part 794471001 G1 Accessing the Service Mode A Quick press of the Yellow O mode button will take you into the Service Mode menus The display will change to show the available option available see picture below Service Mode Menu Options Available Available options are Par Cassette Setup Audit Flashing Quick Press Mode Button Audit Changes to Par back in 2 seconds If you press the Q button in service mode the coin manager will start par The coin manager will either dispense excess coins or ask you to insert a specific quantity of coins into each tube to equal the set par value or par level For more information on par options refer to the set up mode section PAR The PAR default setting comes set from the factory is PAR to Level PAR to Level allows you set the level of each individual tube so that once the level is reached further coins may be sent to the cash box The default PAR Level from factory is full tubes If you change the PAR setting to PAR to Value The default value is 50 Par to value looks at the total value of coins in all five tubes The PAR or float operation has three stages l Payout of any coins above the PAR Request insertion of coins that are below
39. takes a snapshot of the tube levels and uses that to set PAR If required fill the cassette with the required amount of coins This maybe a specific mix of coins 1 e 30 x 5c 20 x 10c 10 x 25c or till each tube is filled so the top of all the coins are at the same level or till the overall value of the cassette holds a specific value To take a snapshot follow these steps Press menu Press PAR Press snapshot If operating in PAR to level the screen will show the current levels in the tubes If you wish to adjust a value then press the adj key use the up down keys to select the required tube press Edit use the up and down keys to alter the value press OK when all coin tube values have been updated if required press Done If the displayed values for PAR are acceptable then press Accept If operating in PAR to value the screen will display the total value of coins currently in the cassette This value can be adjusted by pressing the adj key in a similar manner When the required value is displayed press Accept Technical Support 1 800 345 8172 CASHFLOW 75121 Page 30 www meiglobal com Part 794471001 G1 How to Section How to select a payout algorithm Symptom Changer does not payout coins using required mix Cause Incorrect payout algorithm being used Fix Configure changer to use desired algorithm There are three payout algorithms in the Cashflow 7000 Series changer to improve the performance when used for
40. tivity Info gt View Reset gt Accept Pay Calibrate tubes Clean Me Settings Set up Ir Password Printer gt Token Teach Security Coin Set up Channel Set up Exchange Rate Alarm Timeout MDB Options gt Tube Fill Level Payout mix gt Select Style Set par float value Set Par Level Snapshot Par Level gt View Reset Technical Support 1 800 345 8172 www meiglobal com Coin sensors Accept gate Gate sensor Separator Cassette Dispenser Temperature Comms other Save Restore Report Type Report Language Report Title Install Date Coin 1 32 gt US value CN value Coin acceptance Coin type Optimize change Level Coin Counts Par Coins Coin Scaling Decimal Pnt Country CASHFLOW 75121 Page 15 Part 794471001 G1 Audit If the yellow Mode Key is pressed twice in quick succession with cassette in then the display will show audit information Each message will be shown for 3 seconds The screen can be frozen on the display by pressing pause The pause button will then alter to become a resume button When the resume button is pressed the screens will continue to show in sequence the audit information Audit information displayed Value of Cash to Cashbox Annualized Estimates Value of Cash to Tubes Sales Lost in Exact Change Value of Bills Accepted Percentage time in Exact Change Value dispensed as change Val
41. to 0001 for US and Canada Never change this setting Token Teach eSelect a location 1 6 Value token Enter value then name then insert 32 samples Vend token Enter name then insert 32 samples eReject token Enter name then insert 32 samples eSlug Enter name then insert 32 samples eSecurity changes settings for all 32 coin channels eHi acceptance Default setting Should remain in this mode unless frauds occur sl security Tighter acceptance window Used if frauds occur Coin Setup eAllows operator to edit values i e US and or Canadian enable disable acceptance and change coin type coin token slug 32 coin channels available Technical Support 1 800 345 8172 CASHFLOW 75121 Page 11 www meiglobal com Part 794471001 G1 Defining each setup option continued Channel Setup eChannel 32 enabled disabled eAcceptance parameters for an individual channel can be set 1 e changing the US 10 cent coin from high acceptance to high security Exchange Rate eSet the exchange rate between two currencies i e exchange rate from US to CN is set at US 1 to CN 1 5819 The operator must set and maintain the exchange rates as they fluctuate Cleanme Level eDefault level 59 A cleanme message will appear if acceptance falls below this set value An operator may change the percentage This percentage is based on of accepted coins out of the last 64 coins X the last 64 coins inserted SE Alarm
42. tom No bill audit information in the changer Cause Bill validator connected between changer and MDB machine Fix Connect the bill validator to the MDB peripheral loom on the changer as described DEX Data Extract DXS 9252131001 VA V1 6 1 CA3 100 0 0 1 615 100 415 1 CA14 100 1 1 1 1 DXB Le Connect the changer s MDB harness to the MDB harness on the vending machine shown in red If one is not fitted then fit an MDB peripheral harness to the changer Connect the MDB peripheral harness from the changer to the MDB harness of the bill validator shown in blue Povver on the changer The changer vvill listen to messages between the vending machine and the bill validator and audit any bills that are accepted The audit value that records the non resetable value of bills accepted can be accessed on the display by pressing the yellow mode key twice in quick succession menu then audit When a validator is attached then this extra screen of information will be shown The audit data can be collected via the Ir port or a DEX terminal if a DEX lead is fitted Bill data will be logged in the bold fields in the audit data DEX field descriptions CA301 value of cash coins and bills in interim CA304 value of bills accepted interim CA305 value of cash coins and bills in total CA308 value of bills accepted total CA1401 bill value e g 100 for a 1 bill CA1402 number of this bill type accepted interim
43. uding sales and manual fill modes Does not include value of free vend tokens Non Resettable EVA DTS DEX Reference CA308 Value of Bills In Since Initialisation Total value of all bills banknotes accepted Does not include value of free vend tokens Non Resettable NOTE This screen will only be shown if a bill validator is currently attached or has been previously attached to the MDB peripheral connector The changer cannot record audit information if the bill validator is connected directly to the vending machine EVA DTS DEX Reference CA403 Value of Cash Dispensed Since Initialisation Total value paid out as change plus the value manually dispensed Non Resettable EVA DTS DEX Reference CA404 Value of Cash Manually Dispensed Since Initialisation Total value dispensed manually Non Resettable Technical Support 1 800 345 8172 CASHFLOW 75121 Page 17 www meiglobal com Part 794471001 G1 Audit Cont Current Tube Information The next few screens show information that describes the current state of the coin tubes Total Tube Value This is the total currency value of all the coins stored in the entire cassette Tube A Count This screen shows the number of coins in tube A e g 80 The type of coin e g 25 cent The total value of coins in this tube 20 00 i e 80 x 25c 20 00 Tube B Count This screen shows the number of coins in tube B the type of coin and the total value of coins in this tube
44. ue of Sales in Exact Change Value of manual dispense Value of Sales with Change Available Total Tube value Number of Sales in Exact Change Tube A Count Number of Sales with Change Available Tube B Count Average Price with Change Available Tube C Count Time In Change Tube D Count Time With Change Tube E Count Time Disabled by VMC Value of Bills Accepted will be present in the audit information only if the bill acceptor is attached to the coin manager s optional MDB peripheral harness Audit Screens There are three types of data shown The first set of screens show historical data sometimes referred to as totals or non resettable values These values are set to zero when the product is built and then always increase The second set of screens show the current status of the tube counts and the third set show estimates for yearly performance Technical Support 1 800 345 8172 CASHFLOW 75121 Page 16 www meiglobal com Part 794471001 G1 Audit Cont The first few screens show audit information that has been recorded from actual events They are a historical record of what has occurred since the product was first built EVA DTS DEX reference CA306 Value of Cash To Cash Box Since Initialisation Value of cash sent to the cashbox Does not include value of free vend tokens Non Resettable EVA DTS DEX Reference CA307 Value of Cash To Tubes Since Initialisation Value of all coins sent to the inventory tubes incl
45. ues without leaving the machine down until the repairman can be scheduled The unit is designed to allow sticky bits of paper match boxes etc to be easily cleared without tools by the route driver Exact change is finally flagged Exact change frustrates your customers but on most machines there is no indication to the driver that there is a problem Itis left for him to discover one or more key tubes are short Not a clear process for changers with opaque tubes Finally exact change triggers a warning just like poor acceptance or dirt with a warning light that is clearly visible How does MEI CASHFLOW Series 7000 provide accountability of all money even cash in tubes Sonar zeros in on tube cash No matter how the tubes are filled to what point the level sensing sonar reads it A single number is posted on the LCD display to show the total of all tubes No eyeball readings no hand calculations just a single number Less labor less ambiguity All of the money Bills stacked coins to cash box coins in the tubes all are measured Again by reporting a single number If the tubes are replenished from traditional cash bag take out a roll of dimes and take Technical Support 1 800 345 8172 CASHFLOW 75121 Page 36 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs Continued back five ones then without special notes or accounting the money will be tracked The total in the cash bag will be the same like
46. ure by individual vending machine MEI CASHFLOW series 7000 measures the selling rate when change is available and the selling rate when change in either unavailable or low Then computes the percent of time the problem has occurred and the annualized value of not having enough change For the first time management has the data from their own locations to show if exact change is truly a problem How does it eliminate exact change Through change optimization complete and easy tube replenishment and highest tube capacity Change Optimization MEI studied change algorithms and found many in traditional coin acceptors make poor use of change Technical Support 1 800 345 8172 CASHFLOW 75121 Page 34 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs Continued For example a 70 item purchased with a 1 bill can payout three dimes quarter nickel combinations even when the dime tube is full If the nickel tube is quickly emptied the machine is unnecessarily put into exact change for all other combinations The MEI CASHFLOW Series 7000 change override computes the coins to be paid and uses all combinations to stretch the available coins as far as possible This feature prevents certain prices from starving the machine of change and allows the machine to have ample change Industry s only Five Tube Changer with Complete Tube Replenishment Each tube can be replenished with the coins coming in from consumer
47. value for like value and the total net in the mechanism will be the same too Less temptation Maintaining tight accountability with minimal effort also reduces the time spent on investigating and documenting cash irregularities What is the cash capacity of the tubes The tubes will hold up to 343 in US coins A typical set up would hold 305 How accurate is the sonar technology The sonar sensing 1s accurate 2 coins In approximately 0 2 1 in 500 there could be a fluke where accuracy is compromised But upon the next sonar reading the accuracy is again at the expected high level How can my drivers attain instant paring MEI CASHFLOW series 7000 does all the work The simplest accountability is to fill the machine with product to its planned level and to replenish the tubes in the changer to their planned levels Paring the changer used to involve dumping out surplus coins and refilling the denominations that are not at their levels Now with MEI CASHFLOW series 7000 s advanced processor the LCD display and the sonar system in the changer do most of the work With the push of the par button surplus coins are automatically dispensed And if dispensing 1s too rapid there is a pause button The display lists any denominations that are short and by how much MEI CASHFLOW series 7000 makes paring simpler faster and more accurate Can my drivers manage service calls without tools Drivers call fix all jams and save
48. wed by the slot number e T27 Use the cursor keys to alter the name then press OK You will now be prompted to insert 32 samples of the token Although you do not need to drop 32 the changer will perform significantly better if you drop as many as you can You should not drop the same token repeatedly but use a collection of tokens of the same type When 32 tokens have been dropped a teach complete screen will be displayed Press the finish key The screen will then go to Select Location for the next token to be taught If you are teaching several tokens please repeat the teaching procedure until you are done When you have no more tokens to teach press the cancel key one time and scroll up to Channel Setup To enable the channel where you stored the token information select Channel Setup Scroll to any programmed channels then Select and Edit to enable the tokens to be accepted Simply press the back key repeatedly to quit the menu Ensure that you test the coin manager for token acceptance Token acceptance rate may not be as good as coins acceptance rate based on the quality of token being taught Technical Support 1 800 345 8172 CASHFLOW 75121 Page 33 www meiglobal com Part 794471001 G1 Frequently Asked Questions FAQs How is MEI CASHFLOW 7000 different from other coin changers Simply put MEI CASHFLOW 7000 is simple to use yet very sophisticated in how it helps to manage change and information This product is a
49. whole new breed of coin manager with improved features over other models The combination of all these features resulted in the creation of a brand new tool that will increase your profitability and efficiencies and make your life easier The true breakthrough is how it will do the work for you without your constant intervention How does MEI CASHFLOW 7000 increase the operators bottom line By providing a better mix and more available change better pricing options bill flexibility higher reliability and security self reporting of lost sales and increasing account retention customer satisfaction Drives Higher Sales Virtually eliminates exact change situations Handles high value bills 10 and 20 bills Provides true price flexibility Less down time water resistant jam resistant more reliable Reduces service call since drivers can fix most issues a Gal d TE Lovvers Costs Accountability for all money even cash in tubes Provides instant paring Drivers can resolve all jams vvithout tools Virtually no training needed Stores the least amount change necessary and prevents exact change issues Reports on how well your team is doing Driver can alter the tubes by changing the cassette or the tubes oe J al What does exact change really cost Most operators know it s a problem believe current prices are correct or perceive the value of lost sales is insignificant MEI CASHFLOW series 7000 shows you the true pict
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