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1. H OOOO LI q o o he 110 o E d o o DS7 DS6 DS1 DS8 DS9 DS4 DS2 DS5 o o II Q DS10 DS11 DS3 Figure 4 4 Low voltage power supply LED locations Table 4 6 LVPS LED descriptions LED LED Indicates DS1 Good to ACQ board DS2 Good to PPC ATX and ACQ boards DS4 Good to PPC ATX and ACQ boards TDS6000B amp TDS6000C Series Service Manual 4 21 Troubleshooting 4 22 Table 4 6 LVPS LED descriptions Cont LED Voltage LED Indicates DS5 12 V Good to PPC and ATX boards DS6 12 V Aux 1 Good to ACA bd regulators DS7 12 V Aux 2 Good to ACA bd regulators DS8 15 V Good to ACQ board DS9 15V Good to ACQ board 1 Becomes 2 6 V Demux supply Low voltage power supply LEDs are near the center of the power supply A glow from them is visible while looking through the side of the Oscilloscope Figure 4 5 Location of power on and over current LEDs To check the power supply voltages power on the oscilloscope and connect the reference lead of a digital voltmeter to chassis ground Attach a 0 025 inch square pin to the probe tip of the other lead and insert it into a pin on one of the connectors The pins that should be carrying voltages are listed in Table 4 7 The location of the J1 and J2 connectors is sho
2. 5 16 Figure 5 6 Accessories 5 17 TDS6000B amp TDS6000C Series Service Manual iii Table of Contents List of Tables Table 4 1 External inspection checklist 4 3 Table 4 2 Tools required for module removal 4 8 Table 4 3 Column legend for Table4 5 4 9 Table 4 4 Accessing modules 4 9 Table 4 5 Failure symptoms and possible causes 4 17 Table 4 6 LVPS LED descriptions 4 21 Table 4 7 Power supply voltages 4 23 Table 4 8 Power on diagnostic tests 4 25 Table 4 9 Action required for module replacement 4 29 Table 4 10 BIOS error messages 4 30 Table 4 11 Beep codes sss sss rx hn ehm ehh 4 31 Table 4 12 DIP switch functions 4 32 Table 4 13 Diagnostic LED 4 33 iv TDS6000B amp TDS6000C Series Service Manual AS AE General Safety Summary To Avoid Fire or Personal Injury Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it To avoid potential hazards use this product only as specified Only qualified personnel should perform service procedures While using this product you may need to access other parts of
3. If the oscilloscope is being shipped to a Tektronix Service Center enclose the following information m The RMA number m The owner s address m Name and phone number of a contact person m Type and serial number of the oscilloscope m Reason for returning A complete description of the service required Mark the address of the Tektronix Service Center and the return address on the shipping carton in two prominent locations TDS6000B amp TDS6000C Series Service Manual 4 39 Repackaging Instructions 4 40 TDS6000B amp TDS6000C Series Service Manual AA ATA Replaceable Mechanical Parts AAA AE Mechanical Parts List This section contains a list of the replaceable modules for the oscilloscope Use this list to identify and order replacement parts Parts Ordering Information Module Servicing Replacement parts are available through your local Tektronix field office or representative Changes to Tektronix instruments are sometimes made to accommodate improved components as they become available and to give you the benefit of the latest circuit improvements Therefore when ordering parts it is important to include the following information in your order m Part number m Instrument type or model number Instrument serial number Instrument modification number if applicable If you order a part that has been replaced with a different or improved part your local Tektronix field office or representative w
4. board 12V AUX TDS6000B amp TDS6000C Series Service Manual K Distribution board rear L PA Bus board assembly M MicroATX N Connector bracket CD ROM drive Y AO A AA pepe 2 5 13 5 3 5 15 5 4 edd tT TT tt tt fa en 52 eat Hede MLE H Front panel assembly O Bridge board I 12V Aux distribution board J Distribution board front P of T15 Torx tip screws to remove Q Number of connectors to unplug R Page reference S Figure number reference Comment s additional assemblies to remove Acquisition bd is not field serviceable Contact service depot Unfasten CD ROM mounting bracket to enable rotation of MicroATX Remove 10 T15 screws secur ing Power PC processor Remove 2 hex head jack screws securing Bridge con nector to rear of unit Slide PPC forward to clear Bridge connector Lift Bridge from slot on PPC Remove CD ROM bezel Pull out CD ROM drive Remove CD ROM drive Remove CD ROM connector Remove MicroATX board hard drive CDROM RW Bridge board Remove display assy Remove display adaptor Remove display assy Remove touch screen 4 9 Removal and Installation Procedures Table 4 4 Accessing modules Cont Assembly to replace Distribution board front Distribution board rear Distribution board PA bus Fans side Fans internal Front panel Front panel inter face Front panel key pad H
5. A hardware fault on any of these busses can prevent Windows from starting properly PPC Oscilloscope MicroATX Bridge Windows J114 fl MicroATX Primary PCI Bus gt Transparent Bridge 2 Drawbridge Bus 1 Bus 0 mol Tvia Video Adapter Figure 4 7 The three PCI busses Using jumpers J114 and J115 see Figure 4 9 on page 4 36 you can selectively remove components from the MicroATX primary PCI bus This is useful when Windows will not start The Bridge board components on the MicroATX primary PCI bus are the Intel 21152 transparent bridge and the Tvia CP5202 video adapter Installing J114 forces the transparent bridge all components on the L2 PCI bus and all components on the PPC PCI bus into reset If this allows Windows to start you will need to eliminate the PPC PCI bus The easiest way to force the PPC PCI bus into reset is to press and hold the PPC reset button S100 So adding jumper J114 and holding the reset button determine if the instrument will boot to Windows 4 34 TDS6000B amp TDS6000C Series Service Manual Troubleshooting Installing J115 removes the Tvia video adapter from the Windows side Note neither the Bridge board XGA port or the LCD will function if J115 is installed Use the MicroATX VIDEO port see Figure 4 8 NOTE The Tvia video adapter located on the Bridge board is the primary video adapter A second video adapter is located on the MicroATX board The second
6. I Theory of Operation A AA Theory of Operation Module Overviews General Input Signal Path Display Panel This section describes the electrical operation of the oscilloscope Figure 2 1 on page 2 3 shows the module interconnections Module overviews describe the basic operation of each functional circuit block as shown in Figure 2 1 on page 2 3 A dual processor system controls the oscilloscope The oscilloscope features an XGA resolution flat panel display a transparent touch screen and a front panel with direct access to commonly used oscilloscope functions You can also use the oscilloscope with a mouse pointing device or keyboard A signal enters the oscilloscope through a direct coaxial connection to the input connector or a probe connected to the front panel Acquisition Board The acquisition board conditions the input signals samples them converts them to digital signals and controls the acquisition process under direction of the processor system The acquisition system includes the multi source trigger acquisition timebase and acquisition mode generation and control circuitry The acquisition board is located in the bottom compartment of the oscilloscope Four vertical channels are accommodated All channels feature a TekConnect interface for additional front end signal conditioning functions Processor System The processor system contains two processor boards with microprocessors that control the entire osci
7. 4945 00 119 6832 00 679 5654 00 211 1050 00 407 4943 00 407 4944 00 211 1081 00 679 5722 00 679 5723 00 679 5724 00 361 1762 00 679 5695 00 174 4871 00 358 0161 05 437 0510 00 174 4267 00 343 1681 00 437 0846 01 Serial no effective Serial no discont d Qty Name amp description Front panel and drives cont MODULAR KIT REMOVABLE DISK DRIVE ASSEMBLY TDS6804B TDS6604B Only REMOVABLE DISK DRIVE ASSEMBLY TDS6000C Only COVER CD SCREW MACHINE M3 X 0 5 X 3 5MM FLAT WAFER HD W SERRATIONS STRESS RELIEVED PHL 0 0002 STL ZI PLT BRKT SUPPORT REMOVABLE HD TOP GAL XC STEEL HARD DISK DRIVE 40 GB 2 5 IN IDEOATAPI 6 4200 RPM SAFETY CONTROLLED HDD ADAPTER SCREW MACHINE 6 32 X 0 312 L PNH STL CAD PLT T15 BRACKET CD ROM EG STEEL BRACKET REMOVABLE HD BOTTOM GAL XC STEEL SCREW MACHINE M3 X 0 5 X 3 5MM F6LAT WAFER HD W SERRATIONS PHL 0 0002 STL ZI PLT DIAG PA BUS CONNECTOR DIAGNOSTIC REAR POWER DISTRIBUTION MINUS P11 AND P101 TESTED 389 3045 00 WIRED TDS7000 SERIES CKT BD SUBASSY 678 1092 00 GPIB INTERFACE SPACER SUPPORT 0 250 X 0 171 X 0 375 CIRCUIT BOARD NYLON CPST 4 01 CIRCUIT BD ASSY AUX POWER WIRED 389347900 CABLE ASSY EXTENSION SAFETY CONTROLLED BSHG STRAIN RLF U W 0 29 DIA CABLE STRAIGHT TRAY FAN FOUR 119 5935 00 FANS SAFETY CONT ROLLED CA ASSY DESCRETE IDC FAN TRAY EXTENDER Connects between fans and J390 amp J291 on Power PC P
8. ND Fl f ma WO N dO RI aA aA HO OGO 0 1UU PP Ka O O AA DO Lh Lh Lh Lh a a Yu uy Parts Ordering Information 5 1 Module Servicing suser eek heck eet ee as 5 1 Using the Replaceable Parts List 5 2 Abbreviations Sinti hen 5 2 Mfr Code to Manufacturer Cross Index 5 2 TDS6000B amp TDS6000C Series Service Manual Table of Contents List of Figures Figure 2 1 TDS6000B and TDS6000C series block diagram 2 3 Figure 4 1 Locator for trim and cabinet removal 4 11 Figure 4 2 Locator for internal modules 4 12 Figure 4 3 Primary troubleshooting tree 4 20 Figure 4 4 Low voltage power supply LED locations 4 21 Figure 4 5 Location of power on and overcurrent LEDs 4 22 Figure 4 6 Connectors J1 J2 and J3 4 23 Figure 4 7 The three PCI busses 4 34 Figure 4 8 PCI and MicroATX video connectors 4 35 Figure 4 9 Switch jumper and reset button locations 4 36 Figure 5 1 External parts 5 7 Figure 5 2 Front panel and drives 5 10 Figure 5 3 Front panel and drives cont 5 12 Figure 5 4 Power supply 5 14 Figure 5 5 ATX module detail
9. PC PPC A switch set to ON is closed and presents a low state 0 V to the switch buffer This is the default switch position A switch set to OFF is open and presents a high state 3 3 V to the switch buffer This is the set position Table 4 12 describes the switch functions 4 31 Troubleshooting Table 4 12 DIP switch functions Test option Switch Deu st gt Description 1 1 Meg RAM test 32 Meg RAM test POST cannot determine how much DRAM is installed in the board Enable phase 2 POST Disable phase 2 POST Use to disable phase 2 of POST 3 Do not loop on phase 2 POST Loop on entire phase 2 POST This switch is checked at every loop iteration so it is possible to break out of this loop by moving switch 3 to the default position You cannot loop on a single passing test 4 Allow debug output Suppress debug output Used by the console Checked at every write operation 5 Loop on failing test Continue past failing test If a test fails except DRAM march test and switch 6 is set this switch is checked You can break out of the loop by moving switch 5 to the set position removing the fault or by setting switch 6 to the default position D 6 Stop on failing test Continue past failing test If set and a test fails the program checks switch 5 If not set the program will stop on a failure by branching to a loop To exit the loop reset the power PC 7 Do not cycle application diagnostics Application diagnostic
10. This tree calls for you to run the diagnostics programs and check for BIOS errors TDS6000B amp TDS6000C Series Service Manual 4 19 Troubleshooting Turn on power Oscilloscope powers on fans run Possible cause 1 Oscilloscope power cord is not plugged in 2 Do Checking Power Supply Voltages on page 4 21 Possible cause 1 SO DIMMs incorrectly installed or missing 2 Defective controller board 3 Check beep codes on page 4 31 Oscilloscope appears dead dead screen Install XGA monitor to XGA port Flat panel display OK Move monitor to VIDEO port BIOS setting bad PPC or bridge board Bad PPC DA bridge or inverter board Loose connections Bad MicroATX PPC or bridge board Possible cause 1 Monitor cable defective or not connected to oscilloscope 2 External monitor controls turned down 3 Defective monitor External monitor blank if present BIOS error message See BIOS error code Table 4 10 on page 4 30 1 See If the Oscilloscope Will Not Boot on page 4 24 2 See Booting Into Windows on page 4 24 3 Boot to Safe Mode and restore the registry 4 Consult the troubleshooting section of your Microsoft Windows manual 5 See Troubleshooting Using Reset Circuits on page 4 34 Windows Boots Run Checkit Utilities see Checklt Utilities on page 4 27 Note It is normal for Checklt U
11. cycle If set the power on diagnostics cycle which prevents completion of the boot sequence 8 Do not force power up diagnostics Forces power up diagnostics At power on this switch is checked and if set power up diagnostics will run Diagnostic LED Table 4 13 lists the actions performed at power up of the power pc PPC and the associated display on the diagnostic LED See Figure 4 9 on page 4 36 for the location of the Diagnostic LED DS320 Until the MPC106 is initialized the LED is not active RESET forces the display to 8 H L P and a blinking indicate where the program is in the power up sequence As tests occur the associated number is displayed on the LED A failing test displays a decimal point and the test number 4 32 TDS6000B amp TDS6000C Series Service Manual Troubleshooting Table 4 13 Diagnostic LED LED Diagnostic status Passed test MPC740 initialization MPC106 walking one test or MPC106 configuration test First PCI access test and UART initialize MPC740 initialization MPC106 walking one test or MPC106 configuration test First PCI access test and PC87560 walking one UART initialize PC87560 walking one PC87560 configuration PC87560 configuration DEC21554 configuration DEC21554 configuration RS232 interface test RS232 interface test ROM checksum ROM checksum DRAM cell test with cache DRAM cell test with cache DRAM march test without cache DRAM march te
12. seated properly Slide the cover handle in until it stops It will be alsmost flush with the back panel Finger tighten the two thumb screws to ensure that the removeable hard drive is properly seated TDS6000B amp TDS6000C Series Service Manual CAS A Troubleshooting WARNING Before performing this or any other procedure in this manual read the General Safety Summary and Service Safety Summary found at the beginning of this manual To prevent possible injury to service personnel or damage to electrical compo nents please read Preventing ESD on page 4 1 This section contains information and procedures designed to help you isolate faults to a module This section assumes that service personnel have the prerequisite skills required to work on this oscilloscope including PC troubleshooting and Windows operating system skills Details of PC and Windows operation and service are not in this manual For assistance contact your local Tektronix Service Center Service Level This subsection contains information and procedures designed to help you isolate faulty modules in the oscilloscope If a module needs to be replaced follow the Removal and Installation Procedures located in this section Check for Common Problems Use Table 4 5 to quickly isolate possible failures The table lists problems and possible causes The list is not exhaustive but it may help you eliminate a problem that is quick to fix such as a blow
13. to Manual High Voltage Earth Terminal tandby TDS6000B amp TDS6000C Series Service Manual AAA AAA Service Safety Summary Only qualified personnel should perform service procedures Read this Service Safety Summary and the General Safety Summary before performing any service procedures Do Not Service Alone Do not perform internal service or adjustments of this product unless another person capable of rendering first aid and resuscitation is present Disconnect Power To avoid electric shock switch off the instrument power then disconnect the power cord from the mains power Use Care When Servicing With Power On Dangerous voltages or currents may exist in this product Disconnect power remove battery if applicable and disconnect test leads before removing protective panels soldering or replacing components To avoid electric shock do not touch exposed connections TDS6000B amp TDS6000C Series Service Manual vii Service Safety Summary viii TDS6000B amp TDS6000C Series Service Manual BS 4a A Environmental Considerations Product End of Life Handling Restriction of Hazardous Substances This section provides information about the environmental impact of the product Observe the following guidelines when recycling an instrument or component Equipment Recycling Production of this equipment required the extraction and use of natural resources The equipment may contain substances that could be harm
14. to perform preventive maintenance is just before oscilloscope adjustment The cabinet helps keep dust out of the oscilloscope and should normally be in place when operating the oscilloscope The display is a soft plastic display and must be treated with care during cleaning CAUTION Improper cleaning agents or methods can damage the flat panel display Avoid using abrasive cleaners or commercial glass cleaners to clean the display surface Avoid spraying liquids directly on the display surface Avoid scrubbing the display with excessive force Clean the flat panel display surface by gently rubbing the display with a clean room wipe such as Wypall Medium Duty Wipes 405701 available from Kimberly Clark Corporation TDS6000B amp TDS6000C Series Service Manual Maintenance Interior Cleaning Use a dry low velocity stream of air to clean the interior of the chassis Use a soft bristle non static producing brush for cleaning around components If you must use a liquid for minor interior cleaning use a 7596 isopropyl alcohol solution and rinse with deionized water WARNING Before performing any procedure that follows power down the instrument and disconnect it from line voltage Exterior Cleaning Clean the exterior surfaces of the chassis with a dry lint free cloth or a soft bristle brush If any dirt remains use a cloth or swab dipped in a 75 isopropyl alcohol solution Use a swab to clean narrow spaces a
15. 0 X 0 312 LONG 0 188 H HEX HEAD STAND OFF 4 40 INT THD X 0 312 THD EXT 4 40 2 SCREW JACK 6 32 X 0 320 EXT THD M3 5 X 0 6 6 INT THD X 0 215L GPIB BLACK OXIDE 1 CIRCUIT BD ASSY PROCESSOR TESTED 389339000 WIRED REQUIRES PROGRAMMING AT A TEKTRONIX SERVICE CENTER 3 CONN RF JACK BNC PNL 50 OHM FEMALE STR 0 375 32 THD 1 MODULAR ASSY POWER SUPPLY 1 NUT PLAIN HEX 0 25 32 X 0 375 BRS CD PL 1 WASHER LOCK 0 261 ID INTL 0 018 THK 1 JACK TIP BANANA CHARCOAL GRAY 1 CLAMP HINGED FLAT CABLE ARROWHEAD BASE NYLON 1 CA ASSY DISPLAY ADAPTER TO PPC SAFETY CON TROLLED Connects between J290 on Power PC Processor and J2 on Display Adapter 1 CA ASSY DISPLAY ADAPTER TO BRIDGE SAFETY CONTROLLED Connects between J205 on Bridge Board and J3 on Display Adapter 1 CA ASSY ATX DRIVE POWER 24 0 L 4 CONDUCTORS SAFETY CONTROLLED Connects between J180 on Power PC Processor P3 on IDE Adapter Hard Disk Drive and P3 on IDE Adapter CD ROM NOTE All 3 plugs are the same One is labeled MB one is labeled P1 and one is labeled P3 TDS6000B amp TDS6000C Series Service Manual Mfr code OKBO1 1WNW 55566 00779 80009 TK6592 80009 OKBO1 78189 TK6065 060D9 060D9 80009 Mfr part number 211 1050 00 441236800 4750 3 12 4LOCK WASHER 554043 3 671 5814 00 28JR306 1 650 4604 02 210 0465 00 1214 05 00 0541C 136 0140 00 HFCC A 8 01 174 4792 00 174 4793 00 174 4
16. 161 0104 06 1 CA ASSY PWR 3 1 0MM SQ 250V 10A 2 5 M S3109 198 010 OPTION A1 EUROPEAN 3 161 0104 07 1 CA ASSY PWR 3 1 0MM SQ 240V 10A 2 5 M S3109 209010 OPTION A2 UNITED KINGDOM 4 161 0167 00 1 CA ASSY PWR 3 0 75MM SQ 250V 10A 2 5 M S3109 ORDER BY DESC OPTION A5 SWITZERLAND 5 161 0306 00 1 CA ASSY PWR 3 1 0MM SQ 250V 10A 2 5 M TK6253 92 2637 250BKH OPTION AC CHINA 1 CABLE ASSY PWER 3 18 AWG 92 L STANDARD CABLE SEE FIG 5 1 10 c 1 POUCH PLASTIC SEE FIG 5 1 3 TK2582 TK1441 BLACK CORDURA 020 2569 xx 1 SOFTWARE KIT O S EASY RESTORE WINXP RESTORE CD 80009 020 2569 01 067 1586 00 1 DESKEW FIXTURE WITH INSTRUCTIONS 80009 067 0484 00 020 2513 xx 1 ACCESSORY KIT BASIC CONCEPTS MANUAL 8 SOFTWARE 80009 020 2513 00 DEVELOPEMENT KIT OPEN CHOICE SOLUTIONS 071 1658 xx 1 MANUAL TECH USER TDS6000B TDS6000C TK2548 071 1658 xx 071 1643 xx 1 MANUAL TECH QUICK START USER TDS6000B TDS6000C TK2548 071 1643 xx 119 7083 00 1 KEYBOARD USB W 2 PORT HUB MINI 69 KEYS 01963 G81 3505 LAAUS 119 7054 00 1 MOUSE MICROSOFT OPTICAL WHEELED USB AND PS2 80009 119 7054 00 LEE 4 TEKCONNECT TO SMA ADPATERS 80009 TCA SMA TDS6000B amp TDS6000C Series Service Manual 5 17 Mechanical Parts List Replaceable Parts List Cont Fig amp index Tektronix Serial no Serial no Mfr number part number effective discontd Qty Name amp description code Mfr part number OPTIONAL ACCESSORIES 071 1798 xx MANUAL TECH SERVICE TK25
17. 48 071 7021 xx 016 1951 00 KIT RACKMOUNT OPTION 1R 80009 016 1951 00 119 6297 00 KEYBOARD USB G81 3505 LAAUS FULL SIZE 80009 119 6297 00 5 18 TDS6000B amp TDS6000C Series Service Manual
18. 806 00 5 13 Mechanical Parts List ip s NV o E Er N Ha F Way _ 1 Fh 4 17 A m LL AS w XA wee 77 B DANE NG WSS VR TRAZ ZI e Wi vf T IV 5 See Figure 5 for ATX module Figure 5 4 Power supply TDS6000B amp TDS6000C Series Service Manual 5 14 Mechanical Parts List Replaceable Parts List Fig amp index number 5 5 1 4 Tektronix Serial no Serial no part number effective discont d 119 7150 00 156 9442 00 174 4797 00 174 4975 00 174 4906 00 174 4808 00 174 4807 00 146 0096 00 343 1683 00 211 1050 00 131 6417 00 174 4798 00 650 4691 01 Qty Name amp description ATX module detail PROCESSOR PENTIUM 4 2 8 GHZ INTERNAL CLOCK 2A 0 13 MICRON 512KB L2 CACHE 400MHZ BUS RK80532PE072512 FCBGA 478 IC MEMORY CMOS DDR SDRAM 64MEG X 664 512MEG 266MHZ CL 2 5 PC2100 DIMM184 CA ASSY 20 PIN ATX POWER SAFETY CONTROLLED Connects between J3J1 on ATX Board and J410 on Power PC Processor CABLE UDMA ROUND RIBBON 18 INCHES LONG SAFETY CONTROLLED Secondary IDE cable connects between J6J1 on ATX Board and P1 on CD ROM drive CA ASSY UDMA FLAT ROUND 7 IN PRIMARY IDE SAFETY CONTROLLED Primary IDE cable connects between J6J2 on ATX board and P1 on Hard Disk Drive CA ASSY USB 2 0 DUAL HEAD 16 0 L Connects between J9H1 on ATX board J182 on Power PC Processor and J1 on Front j
19. B Module Hard Disk Drive Follow these steps to remove the Front Panel 1 Remove the six screws that secure the Front Panel to the Main chassis two on the top two on the right side and two on the bottom Pull the Front Panel away from the Main chassis Disconnect the Front Panel cable from P1 on the Front Panel module Follow these steps to remove the USB module 1 2 3 Disconnect the USB cable from J1 on the USB module Remove the one screw securing the USB module to the Main chassis Lift the USB module from its guide post Follow these steps to remove the hard disk drive 1 2 Loosen the thumbscrews securing the hard drive to the rear panel Grasp the hard disk drive assembly by the thumb screws and pull until the handle is exposed Grasp the handle and pull the hard drive assembly straight out of the instrument Pry the detents retaining the top cover apart and remove the top cover Remove the four screws securing the hard drive to the bottom cover Separate the hard disk drive from the HDD Adapter board To replace the hard drive 1 2 Connect the hard drive to the HDD Adapter board Attach the hard drive to the bottom cover with the four screws removed above Snap the top cover onto the bottom cover Leaving the cover handle extended push the hard drive assembly into place until it stops ensuring that it is straight Push the hard drive assembly firmly to ensure that the connector is
20. C 86928 SEASTROM MFG CO INC 8X345 NORTHWEST SPRING MFG CO 93907 CAMCAR DIV OF TEXTRON INC 94222 SOUTHCO INC 9914420 BEIJING MINGDAR TECHNOLOGY INC 5 55769 NEC CORPORATION TK0588 UNIVERSAL PRECISION PRODUCT TK1163 POLYCAST INC TK1943 NEILSEN MANUFACTURING INC TK2172 WYLE ELECTRONICS INC TK2250 ARROW ELECTRONICS INC TK2376 CONDUCTIVE RUBBER TECH TK2491 RIFOCS CORPORATION TK2548 XEROX CORPORATION TK2563 REVTEK INC TK2582 TUFF CAT USA LLC TK2601 MAXTEK COMPONENTS CORPORATION TK2647 INSTRUMENT SPECIALTIES CO INC 5 4 Address PANASONIC INDUSTRIAL CO DIV TWO PANASONIC WAY 60 S JEFFERSON RD 8000 S FEDERAL WAY PO BOX 6 DIVISION COOPER INDUSTRIES INC PO BOX 14460 BUSSMAN PARTS C O CASEY LAKEY 14525 SW WALKER ROAD 800 E NORTHWEST HWY 41440 CHRISTY ST DIVISION OF ILLINOIS TOOL WORK ST CHARLES ROAD 5720 C NE 121ST AVE STE 110 14150 SW KARL BRAUN DR PO BOX 500 456 SEASTROM STREET 5858 WILLOW LANE ATTN ALICIA SANFORD 516 18TH AVE 210 N BRINTON LAKE RD RM 213 LUIPU BLDG NO 5 XIAGUANGLI CHAOYANG DISTRICT NEC BUILDING 7 1 SHIBA 5 CHOME MINATO KU 1775 NW CORNELIUS PASS RD 14140 SW 72ND AVE SUITE 100 3501 PORTLAND RD NE 10300 SW NIMBUS AVE BLDG P SUITE B 9500 SW NIMBUS AVE BLDG E 22125 17TH AVE SE SUITE 117 1340 FLYNN RD 14181 SW MILLIKAN WAY 4288 SE INTERNATIONAL WAY 814 N HAYDEN MEADOWS DRIVE 13335 SW TERMAN RD PO BOX 428 C O TEMCO NW 1336 SE 51ST S
21. External inspection check list Cont Carrying handle and Correct operation Repair or replace defective cabinet feet module Accessories Missing items or parts of items Repair or replace damaged or bent pins broken or frayed missing items frayed cables and cables and damaged connectors defective modules If the display is very dirty moisten the wipe with distilled water or a 75 isopropyl alcohol solution and gently rub the display surface Avoid using excess force or you may damage the plastic display surface CAUTION To prevent getting moisture inside the oscilloscope during external cleaning use only enough liquid to dampen the cloth or applicator Inspection Interior To access the inside of the oscilloscope for inspection and cleaning refer to the Removal and Installation Procedures in this section Inspect the internal portions of the oscilloscope for damage and wear Defects found should be repaired immediately If any circuit board is replaced check Table 4 9in the Troubleshooting portion of this Section to see if it is necessary to adjust the oscilloscope CAUTION To prevent damage from electrical arcing ensure that circuit boards and components are dry before applying power to the oscilloscope Cleaning Procedure Interior To clean the oscilloscope interior do the following steps 1 Blow off dust with dry low pressure deionized air approximately 9 psi 2 Remove any remaining du
22. MPUTER PRODUCTS OF 2904 ORCHARD PARKWAY SAN JOSE CA 95134 2009 AMERICA INC 5 2 TDS6000B amp TDS6000C Series Service Manual Mechanical Parts List Manufacturers cross index cont Mfr code Manufacturer 05791 LYN TRON INC 060D9 UNITREK CORPORATION 06666 GENERAL DEVICES 06915 RICHCO 07416 NELSON NAME PLATE COMPANY OADN8 DELTA PRODUCTS CORP DPZ 0B0A9 DALLAS SEMICONDUCTOR 0GZV8 HUBER amp SUHNER INC 0J9P9 GEROME MFG CO INC 0KB01 STAUFFER SUPPLY CO 0KB05 NORTH STAR NAMEPLATE INC 0KBZ5 Q amp D PLASTICS INC 12136 PHC INDUSTRIES INC 16179 M A COM INC 1AW87 LEWIS SCREW CO 1DM20 PARLEX CORP 20944 ANRITSU COMPANY 22526 FCI BERG ELECTRONICS INC 22670 GM NAMEPLATE INCORPORATED 24931 FCI BERG ELECTRONICS INC 26003 MARTEK POWER MDI 26805 M A COM OMNI SPECTRA INC 2K262 BOYD CORPORATION 2W733 BELDEN WIRE 4 CABLE COMPANY 32559 BIVAR INC 34649 INTEL CORPORATION 3M099 PORTLAND SCREW COMPANY 46628 LOGITECH INC 50356 TEAC AMERICA INC 5Y400 TRIAX METAL PRODUCTS INC Address SOUTH 6001 THOMAS MALLEN RD 3000 COLUMBIA HOUSE BLVD SUITE 1 20 PO BOX 39100 5825 N TRIPP AVE P O BOX 804238 3191 CASITAS AVENUE 4405 CUSHING PARKWAY 4350 BELTWOOD PKWY S 19 THOMPSON DRIVE PO BOX 737 403 NORTH MAIN 810 SE SHERMAN 5750 NE MOORE COURT 1812 16TH AVENUE PO BOX 487 1643 HADDON AVE PO BOX 1448 1011 PAWTUCKER BLVD PO BOX 3295 4300 SOUTH RACINE AVENUE 7 INDUSTRIAL WAY 685 JARVIS D
23. MicroATX board provides standard Windows functionality and I O port interfaces to the rear panel Micro ATX Bridge Board Both processor systems CDROM RW drive and hard disk drive are connected together by and communicate through the bridge board The hard disk drive and CDROM drive provide access to stored waveform data and software to customize your oscilloscope with your measurement needs The GPIB allows for external control of the oscilloscope You can make hardcopies via the USB and parallel ports The MicroATX board has four USB ports and one serial port on the rear panel The MicroATX board also provides a front panel USB port The MicroATX has one serial port which is routed to the rear panel A microphone input and earphone output exist on the MicroATX rear panel Ethernet connector is RJ 45 Keyboard and mouse are both PS 2 The low voltage power supply is a switching power converter with active power factor control It supplies power to all of the circuitry in the oscilloscope The ON STBY switch located on the front panel also controls all of the power to the oscilloscope except for part of the circuitry in the standby power supply The power supply sends a power fail PF warning to the processor and acquisition systems if the power is going down Power is distributed throughout the oscilloscope through the front and rear power distribution bus boards TDS6000B amp TDS6000C Series Service Manual Theory of Oper
24. ONT BNC INPUT 0KB05 335104600 18 260 2783 00 1 SWITCH KEYPAD ELASTOMERIC FRONT PANEL 22670 260 2783 00 PUSHBUTTON 19 335 1305 00 1 LABEL IDENT TDS6124C 0KB05 335130500 TDS6124C ONLY 335 1311 00 1 LABEL IDENT TDS6154C 0KB05 335131100 TDS6154C ONLY 335 1044 00 1 MARKER IDENT LABEL INDENTIFICATION 0KB05 335104400 TDS6804B ONLY 335 1045 00 1 MARKER IDENT LABEL IDENTIFICATION 0KB05 335104500 TDS6604B ONLY 20 200 4839 00 1 COVER TOP LEFT AL TK1943 200 4839 00 5 6 TDS6000B amp TDS6000C Series Service Manual Mechanical Parts List Figure 5 1 External parts 5 7 TDS6000B amp TDS6000C Series Service Manual Mechanical Parts List Replaceable Parts List Fig amp index Tektronix part Serialno Serial no Mfr number number effective discontd Qty Name amp description code Mfr part number 5 2 Front panel and drives 1 211 1050 00 15 SCREW MACHINE 6 32 X 0 312 L PNH STL CAD PLT T15 OKB01 211105000 2 679 5705 00 1 IDE1 ADAPTER BOARD 3 441 2320 00 1 CHASSIS DRIVE FRAME BOTTOM GAL XC STEEL 80009 441 2320 00 4 343 1682 00 1 CLAMP HINGED FLAT CABLE ARROWHEAD BASE NYLON HFCC A 8 01 5 174 4321 00 1 CABLE ASSY FLAT FLEX 26POS 10 440L FRONT PANEL 1DM20 174 4321 00 Connects between J1 on Front Panel and J150 on Power PC Processor 6 679 5660 00 1 CIRCUIT BD ASSY USB FRONT PANEL WIRED 389345000 7 614 1028 00 1 MODULAR ASSY FRONT PANEL 80009 614 1028 00 8 679 5795 00 1 CKT BD
25. Panel USB connector CA ASSY ATX USB PLUS MISC TO DISPLAY SAFETY CONTROLLED Connects between J9J1 on ATX board and J183 on Power PC Processor BATTERY DRY 3 0V LITHIUM MANGANESE DIOXIDE 210MAH 20 X 3 2MM COINCELL CR2032 CLAMP VERTICAL WIRE SADDLE NYLON 6 6 VWS4274 SCREW MACHINE 6 32 X 0 312 L PNH STL CAD PLT T15 CONTACT ELEC GROUNDING 0 600 L X 0 250 W X 0 220 D ELECTROLESS NICKEL PLATE CA ASSY 4 PIN P4 POWER Connects between J5B1 on ATX board and J510 on Power PC Processor ATX MOTHERBOARD W XP PREP INSTALL TDS6804B TDS6604B TDS6000B amp TDS6000C Series Service Manual Mfr code 6Y440 060D9 060D9 060D9 80009 060D9 61058 06383 OKBO1 991442 05 060D9 Mfr part number RK80532PE072512 MT16VDDT6464AG 26504 174 4797 00 174 4975 00 174 4906 00 174 4808 00 174 4807 00 CR2032 VWS4274 C 211105000 131 6417 00 174 4798 00 Mechanical Parts List ATX module rotated 180 degrees Figure 5 5 ATX module detail TDS6000B amp TDS6000C Series Service Manual 5 16 Mechanical Parts List Figure 5 6 Accessories Replaceable Parts List Fig amp index Tektronix Serial no Serial no Mfr number partnumber effective discontd Qty Name amp description code Mfr part number STANDARD ACCESSORIES 5 6 Accessories 1 161 0104 05 1 CA ASSY PWR 3 1 0MM SQ 250V 10A 2 5 M S3109 198 010 OPTION A3 AUSTRALIAN 2
26. RIVE 825 OLD TRAIL ROAD 2040 15TH AVE WEST RF COAXIAL DIV 2100 EARLYWOOD DR PO BOX 547 4115 SPENCER STREET MICROWAVE CONNECTOR DIV 140 4TH AVE 6136 NE 87TH AVENUE 2200 US HWY 27 SOUTH PO BOX 1980 4 THOMAS ST 3065 BOWERS PO BOX 58130 6520 N BASIN AVE 6505 KAISER DR 7733 TELEGRAPH RD PO BOX 750 1880 SW MERLO DRIVE TDS6000B amp TDS6000C Series Service Manual City state zip code SPOKANE WA 99204 VANCOUVER WA 98661 INDIANAPOLIS IN 46239 CHICAGO IL 60646 LOS ANGELES CA 90039 2410 FREMONT CA 94538 DALLAS TX 75244 ESSEX JUNCTION VT 05452 3408 NEWBERG OR 97132 PORTLAND OR 97214 4657 HILLSBORO OR 97124 6474 FOREST GROVE OR 97116 0487 CAMDEN NJ 08103 LOWELL MA 01853 3295 CHICAGO IL 60609 SALEM NH 03079 MORGAN HILLS CA 95037 ETTERS PA 17319 9769 SEATTLE WA 98119 2783 FRANKLIN IN 46131 TORRANCE CA 90503 2489 WALTHAM MA 02254 PORTLAND OR 97220 RICHMOND IN 47374 IRVINE CA 92718 SANTA CLARA CA 95051 8130 PORTLAND OR 97217 FREMONT CA 94555 MONTEBELLO CA 90640 6537 BEAVERTON OR 97006 5 3 Mechanical Parts List Manufacturers cross index cont Mfr code Manufacturer 61058 MATSUSHITA ELECTRIC CORP OF AMERICA 64537 KDI TRIANGLE CORPORATION 6Y440 MICRON SEMICONDUCTOR PRODUCTS INC 71400 BUSSMANN 74594 COMPONENT RESOURCES INC 75915 LITTELFUSE INC 76096 ELMA ELECTRONICS INC 78189 SHAKEPROOF 7X318 KASO PLASTICS INC 80009 TEKTRONIX IN
27. Re ors 4 1 Internal Fans fs etes ec e e tea stats S RE ea 4 1 Front Panetier a ea ct ee s to eroe ede S e Rn RE re 4 1 USB Moduler s dan en Ce eb a PR de a at URS 4 1 Hard Disk Drive 2 2 2 eom este een aed he 4 1 Troubleshooting ssssss 4 Service Level ati gp ee yer SENG ET Check for Common Problems Equipment Required Fault Isolation Procedure Checking the Power Supply Voltages If the Oscilloscope Will Not Boot Booting Into Windows If the Oscilloscope Application Does Not Work PPC and MicroATX PC Diagnostics Power on diagnostics Checkit Utilities Diagnostics Software Updates After Repair BIOS Error Messages BIOS Beep Codes DIP Switch Controls Diagnostic LED Troubleshooting Usin Update Restore the MicroATX Board CMOS 0 2 0 c ee eee eee Installing an Authorization Key Repackaging Instructions 4 3 Packaging oe A Dera Ser ae Dess dr nr deksel 4 3 Shipping to the Service Center 4 3 g Reset Circuits eee per een uy A n AE RE EE NE AE O Y C9 C9 YY D D D D HA D D D ND lO
28. STEEL TK0588 355 0298 00 3 016 1441 00 1 POUCH BLACK CORDURA TK6106 016 1441 00 4 200 4854 00 1 COVER SKIN OUTER TUCK UNDER 1WNW 200 4854 00 6 5 367 0528 00 1 HANDLE CARRYING DUAL DUROMETER MOLDED 12136 367 0528 00 POLYPROPYLENE 6 407 4887 00 1 BRACKET HANDLE BASE PC ABS ALLOY BAYER TK2565 407 4887 00 BAYBLEND FR 110 TEK BLUE 7 212 0232 00 2 SCREW MACHINE 8 32 X 1 125L PNH STL BLACK ZINK OKBO1 212023200 SPEC ASTM B633 TYPE II T20 8 211 0720 00 4 SCR ASSEM WSHR 6 32 X 0 500 PNH STL CDPL T 15 78189 60 060845 OX TORX DR MACHINE 9 348 1648 00 4 FOOT REAR W CORD WRAP THERMO PLASTIC 7X318 348 1648 00 10 161 0104 00 1 CABLE ASSY PWR 3 18 AWG 98 0 L 125V 10AMP RIGHT TK6121 3572WV88 2Gl ANGLE IEC320 NEMA 15 5P 11 200 4941 00 1 COVER BOTTOM RIGHT AL TK6621 200494100 TDS6124C TDS6154C ONLY 200 4838 00 1 COVER BOTTOM RIGHT AL TK1943 200 4838 00 TDS6604B TDS6804B ONLY 12 348 1515 00 1 FEET CABINET BLACK GLASS FIBRE REINFORCED 76096 63 526 PLASTIC SET OF 4 FEET 4 RUBBER INSERTS 13 200 4855 00 1 COVER BLACK 0 05 AL VINYL CLAD 1WNW 200 4855 00 TDS6604B TDS6804B ONLY 6 200 4942 00 1 COVER BLACK 0 05 AL VINYL CLAD 80009 200 4942 00 TDS6124C TDS6154C ONLY 14 101 0168 00 1 TRIM RING FRONT 80009 101016800 15 101 0159 00 1 TRIM INPUT PLASTIC BLACK ABS TK2565 101 0159 00 16 200 4653 00 1 COVER FRONT PROTECTIVE FR110 TEK BLUE 7X318 200 4653 00 17 335 1046 00 1 MARKER IDENT LABEL FR
29. SUBASSY FRONT PANEL W INTEGRATED 80009 679 5795 00 ENCODERS 4 CH 9 260 2760 00 1 SWITCH KEYPAD ELASTOMERIC FRONT PANEL PUSH 80009 260 2760 00 BUTTON 10 366 0821 00 7 KNOB CAP 0 650 D SOFT FEEL COATING PC ABS 22670 366 0821 00 BAYBLEND FR110 TEK SILVER GRAY TDS6000B Only 366 0837 00 7 KNOB CAP 0 650 DIAMETER SOFT FEEL COATING 80009 366 0837 00 TDS6000C Only 11 366 0819 00 1 KNOB EPS PUSH BUTTON ENCODER SOFT FEEL 22670 366 0819 00 COATING PC ABS BAYBLEND FR110 TEK SILVER GRAY TDS6000B Only 366 0835 00 1 KNOB EPS PUSH BUTTON ENCODER SOFT FEEL 80009 366 0835 00 TDS6000C Only 12 366 0820 00 7 KNOB CAP 0 425 DIA SOFT FEEL COATING PC ABS BAY 22670 366 0820 00 BLEND FR110 TEK SILVER GRAY TDS6000B Only 366 0836 00 7 KNOB CAP 0 650 DIAMETER SOFT FEEL COATING 80009 366 0836 00 TDS6000C Only 18 333 4491 00 1 PANEL ASSEMBLY FRONT SUBPANEL W BRACKET 80009 333 4491 00 ASSEMBLY BEZEL amp LABEL 14 650 4623 00 1 TOUCH SCREEN ASSEMBLY TDS6000C CSA6000C 15 259 0155 01 1 FLEX CIRCUIT POWER SWITCH W LED 22670 259 0155 01 Connects to J7 on Display Adapter Board 16 650 4632 00 1 DISPLAY ASSEMBLY 80009 650 4632 00 17 174 4791 00 1 CA ASSY DISPLAY ADAPTER TO XGA DISPLAY SAFETY 060D9 174 4791 00 CONTROLLED Connects between J8 on Display Adapter Board and 20 pin connector on Display 18 679 5497 00 1 DISPLAY ADAPTER TDS6000C 19 174 4794 00 1 CA ASSY DISPLAY ADAPTER TO INVERTOR SAFETY 060D9 174 4794 00 CON
30. Service Manual Tektronix TDS6000B amp TDS6000C Series Digital Storage Oscilloscope 071 1798 00 More Application Information and Pricing available at an im Mm t TestWorld 250 Technology Way sales testworld com Rocklin CA 95765 1 855 200 TEST 8378 Click to go www TestWorld com ee This document applies to firmware version 4 00 and above Warning The servicing instructions are for use by qualified personnel only To avoid personal injury do not perform any servicing unless you are qualified to do so Refer to all safety summaries prior to performing service www tektronix com Copyright O Tektronix Inc All rights reserved Licensed software products are owned by Tektronix or its subsidiaries or suppliers and are protected by national copyright laws and international treaty provisions Tektronix products are covered by U S and foreign patents issued and pending Information in this publication supercedes that in all previously published material Specifications and price change privileges reserved TEKTRONIX and TEK are registered trademarks of Tektronix Inc Contacting Tektronix Tektronix Inc 14200 SW Karl Braun Drive P O Box 500 Beaverton OR 97077 USA For product information sales service and technical support In North America call 1 800 833 9200 m Worldwide visit www tektronix com to find contacts in your area Warranty 2 Tektronix warrants that this product will be f
31. TREET City state zip code SECAUCUS NJ 07094 WHIPPANY NJ 07981 BOISE ID 83707 0006 ST LOUIS MO 63178 BEAVERTON OR 97006 DES PLAINES IL 60016 3049 FREMONT CA 94538 ELGIN IL 60120 VANCOUVER WA 98682 BEAVERTON OR 97077 0001 TWIN FALLS ID 83301 LAKE OSWEGO OR 97035 ROCKFORD IL 611045181 CONCORDVILLE PA 19331 BEIJING CN TOKYO JP 108 HILLSBORO OR 97124 TIGARD OR 97224 SALEM OR 97303 PORTLAND OR 97223 BEAVERTON OR 97008 7163 BOTHELL WA 98021 CAMARILLO CA 93012 BEAVERTON OR 97005 PORTLAND OR 97222 PORTLAND OR 97217 BEAVERTON OR 97075 0428 HILLSBORO OR 97123 TDS6000B amp TDS6000C Series Service Manual Mechanical Parts List Manufacturers cross index cont Mfr code Manufacturer TK6173 MULTI FINELINE ELECTRONIX INC MFLEX TK6181 IMC PLASTICS INC TK6253 VOLEX INTERCONNECT INC Address DBA MFLEX 1301 N DYNAMICS STREET 19400 SW TETON AVE 646 CARRIBEAN DR TDS6000B amp TDS6000C Series Service Manual City state zip code ANAHEIM CA 92806 TUALATIN OR 97062 SUNNYVALE CA 94089 1108 5 5 Mechanical Parts List Replaceable Parts List Fig amp index Tektronix part Serialno Serial no Mfr number number effective discontd Qty Name amp description code Mfr part number 5 1 External Parts 1 211 1050 00 35 SCREW MACHINE 6 32 X 0 312 L PNH STL CAD PLT T15 78189 60 060845 OX 2 355 0298 00 4 STUD SNAP 0 570 DIA 0 165 THK STAINLESS
32. TROLLED Connects between J5 on Display Adapter Board and CN1 on ALPS Inverter Board also on back of Display Assembly 20 211 0720 00 2 SCR ASSEM WSHR 6 32 X 0 500 PNH STL CDPL T 15 80009 211 0720 00 TORX DR MACHINE 21 200 4829 01 1 COVER CD 80009 200 4829 01 5 8 TDS6000B amp TDS6000C Series Service Manual Mechanical Parts List Replaceable Parts List Cont Fig amp index Tektronix part Serialno Serial no number number effective discontd Qty 22 119 6839 00 1 23 679 5653 00 1 24 407 4943 00 1 25 211 0950 00 4 TDS6000B amp TDS6000C Series Service Manual Name amp description DISK DRIVE OPTICAL CD RW 5 25 SLIM IDE 24X 24X 10X 650 700MB 110MS SAFETY CONTROLLED CDRW ADAPTER BD 389 3445 00 BRACKET CD ROM EG STEEL SCREW MACHINE M2X 4X3L PHL PNH STL NI PL Mfr code 50356 1WNW OKBO1 Mfr part number CD W224E A93 407 4943 00 0310248 0 5 9 Mechanical Parts List os 82 33 28 C74 Lf JE See N O AN m NS ASS A MN R AN ww E VAN LAN 9 x os 9 Oi o 2 og E Ea oo ge ee 2 g Z 5 28 te XS e Screwdriver Figure 5 2 Front panel and drives TDS6000B amp TDS6000C Series Service Manual 5 10 Mechanical Parts List Replaceable Parts List Fig amp index number 5 3 1 Tektronix part number 650 4685 00 650 4759 00 200 4829 00 211 1081 00 407
33. a larger system Read the safety sections of the other component manuals for warnings and cautions related to operating the system Use Proper Power Cord Use only the power cord specified for this product and certified for the country of use Connect and Disconnect Properly Do not connect or disconnect probes or test leads while they are connected to a voltage source Ground the Product This product is grounded through the grounding conductor of the power cord To avoid electric shock the grounding conductor must be connected to earth ground Before making connections to the input or output terminals of the product ensure that the product is properly grounded Observe All Terminal Ratings To avoid fire or shock hazard observe all ratings and markings on the product Consult the product manual for further ratings information before making connections to the product The inputs are not rated for connection to mains or Category II II or IV circuits Connect the probe reference lead to earth ground only Do not apply a potential to any terminal including the common terminal that exceeds the maximum rating of that terminal Power Disconnect The power cord disconnects the product from the power source Do not block the power cord it must remain accessible to the user at all times Do Not Operate Without Covers Do not operate this product with covers or panels removed Do Not Operate With Suspected Failures If you suspect th
34. adapter is an Integrated MicroATX video adapter and the Tvia video adapter is a PCI bus video adapter The Tvia adapter is made the primary video adapter because it can drive LCD panels Tektronix forces the Tvia adapter to be the primary video adapter via BIOS setting Advance Video Configuration Primary Video Adapter PCI MicroATX VIDEO Windows only Oscilloscope video from Bridge board Same as LCD Figure 4 8 PCI and MicroATX video connectors TDS6000B amp TDS6000C Series Service Manual 4 35 Troubleshooting DA o 2000 Qi SOS On Stdby debug button 99 Oy Om D 99 NW NT oq DOM oy Q o 2708 MD O JE Diagnostic LED DS320 SN JE DIP switches Reset S210 button ES Y EU ly o Figure 4 9 Switch jumper and reset button locations Update Restore the MicroATX Board CMOS If the CMOS parameters become corrupted restore the CMOS memory using one of the following procedures CAUTION Install only CMOS parameters from Tektronix CMOS parameters from other manufacturers may make your oscilloscope inoperable If you cannot restore the CMOS memory replace the battery Restore the CMOS as follows l Press the F2 key during reboot to enter the BIOS SETUP UTILITY In the BIOS SETUP UTILITY press the F9 key 2 3 Press the Enter key to Load Optimal Defaults 4 In the BIOS SETUP UTILITY pr
35. aise the MicroATX module as described in the previous step Remove the 10 screws securing the PPC module to the Main chassis Remove the two jack screws securing the XGA OUT connector to the rear panel Remove the two jack screws securing the GPIB connector to the rear panel Slide the PPC module slightly toward the front of the oscilloscope until the XGA OUT connector is clear Unplug the Bridge module from J870 on the PPC module and lift it out Follow these steps to remove the Power PC PPC module E Un E m 10 Raise the MicroATX module as described previously Disconnect and remove the Rear Power Distribution module Disconnect and remove the PA Bus module Disconnect the Wide Display cable from J290 on the PPC module Disconnect the Narrow Display cable from J205 on the PPC module Disconnect the Fan Extender cables from J291 and J390 on the PPC module Remove the 10 screws securing the PPC module to the Main chassis Remove the two jack screws securing the XGA OUT connector to the rear panel Remove the two jack screws securing the GPIB connector to the rear panel Slide the PPC module slightly toward the front of the oscilloscope until the XGA OUT connector is clear then lift the PPC and Bridge modules out as a unit TDS6000B amp TDS6000C Series Service Manual Removal and Installation Procedures CD ROM Drive Follow these steps to remove the CD ROM drive 1 2 3 Remove the two screws securing
36. ard disk drive HDD Hard disk drive connector Low voltage pow er supply LVPS USB port front panel X X J ALA AA 7X Q IR 5 13 2 5 13 5 13 2 5 13 2 5 13 1 15 11 5 11 5 11 5 13 2 5 13 2 5 15 1 15 11 5 3 5 3 5 3 5 3 5 2 5 2 5 2 5 3 5 3 5 4 5 2 Comment s additional assemblies to remove Unplug 2 fan connectors Unsnap 2 cable clamps Remove 2 screws from top of fan assembly Lift fan assembly out Unplug 2 fan connectors Remove 2 screws from RH side of fan assembly Slide fan assembly out to right Remove front panel knobs Remove front panel knobs front panel interface Loosen 2 thumbscrews Pull out HDD Remove HDD Remove HDD connector Remove all four distribution boards TDS6000B amp TDS6000C Series Service Manual Removal and Installation Procedures Left side top cover Front panel trim Front panel cover Y d QOL OG ATI of Figure 4 1 Locator for trim and cabinet removal TDS6000B amp TDS6000C Series Service Manual 00 DIV y Om QU 9 o map 90 oy OM AG n UD amp MEN AT Carying handle Chassis r Right side bottom cover r Bottom cabinet Soldering aid To remove the trim ring slide the flat end of a soldering aid into the side slot on the tri
37. ation Fans Two fan assemblies six on the Side Fan Assembly and four on the Internal Fan Assembly provide forced air cooling for the oscilloscope The fans are controlled by the PPC Block Diagram Touch panel This section contains the block diagram of the TDS6000B and TDS6000C Digital Storage Oscilloscopes and modules showing the major circuit blocks or modules The block diagram is shown in Figure 2 1 below MicroATX board SVGA Display USB panel Processor an i eria Kai Parallel adapter Ethernet board CDROM Mouse non Keyboard ON STANDBY Power PC Processor board Front panel GPIB SCOPE XGA OUT Internal fans LVPS board i AUX bus Power bus Chi front Ch2 Ch3 AUX IN AUX TRIG OUT DC PROBE CAL Acquisition RECOVERED DATA board RECOVERED CLOCK FAST EDGE Figure 2 1 TDS6000B and TDS6000C series block diagram TDS6000B amp TDS6000C Series Service Manual 2 3 Theory of Operation 2 4 TDS6000B amp TDS6000C Series Service Manual AAA AAA Adjustment Procedures AS AA Adjustment Procedures There are no user adjustment procedures for the TDS6000B and TDS6000C Digital Storage Oscilloscopes Adjustment of these instruments must be performed by a Tektronix Service Center TDS6000B amp TDS6000C Series Service Manual 3 1 Adjustment Procedures 3 2 TDS6000B amp TDS6000C Series Service Manual Y A Mai
38. board card Parity error occurred in on board memory Error occurred in on board memory at an unknown address Turn off power and remove the jumper CMOS is ignored and NVRAM is cleared Enter Setup TDS6000B amp TDS6000C Series Service Manual Troubleshooting BIOS Beep Codes DIP Switch Controls TDS6000B amp TDS6000C Series Service Manual When the MicroATX board powers on a number of the BIOS checkpoints generate an audible beep code on failure using the standard PC speaker also routed through the board audio system The beep codes are listed in Table 4 11 Codes are also written to I O port 80h and the video adapters External ROM modules may issue a series of tones on error detection The BIOS generates one short beep if the power up self tests complete without error If your instrument does not contain a speaker attach a speaker to the display adapter board square pins to hear the codes Table 4 11 Beep codes Beep code Error message 1 Refresh failure Cannot reset parity Memory failure first 64 KB Timer failure Not used Cannot toggle 8042 GateA20 Exception interrupt error Display memory R W error KO l l Jl BB wy m Not used e CMOS Shutdown register test error 11 Invalid BIOS 1 long 1 short Video configuration failure or external ROM module checksum error DIP switches see Figure 4 9 on page 4 36 are used to direct program flow during power on self test POST of the power
39. er is returned If incorrect identifier is returned data 0x01bad215 is written to MPC740 register gpr6 Send UUUUUUUU 55hex 1010101 binary to console Calculate device checksum and compare with checksum in ROM Test address lines Write patterns to address range set by switch 1 From start address 000000000 to end address write hex pattern aaaaaaaa Repeat for hex patterns cccccccc and fOfOfOfO DRAM march test Test data lines Write to address range set by switch 1 Cache is disabled Test data lines Write to address range set by switch 1 Test data lines Walk a one through DRAM memory location Cache is disabled Walk a one through buss MEM DL Walk a one through NVRAM memory location Cache is disabled Walk a one through bus XPC ISA D 4 33 Troubleshooting Table 4 13 Diagnostic LED Cont Diagnostic status LED Passed test Testing Test method L Boot parameters loaded and Program has loaded boot parameters and is waiting to waiting for host connect to host P Loading files from host Program has connected to host and is loading oscilloscope files Load process complete Files have completed loading Troubleshooting Using Reset Circuits The Power PC PPC board uses a combination of removable jumpers and surface mount resistors to manipulate circuit reset for troubleshooting There are three PCI busses on the PPC board the MicroATX primary PCI bus L2 PCI bus and the embedded PPC PCI bus
40. ere is damage to this product have it inspected by qualified service personnel Avoid Exposed Circuitry Do not touch exposed connections and components when power is present Use Proper Fuse Use only the fuse type and rating specified for this product TDS6000B amp TDS6000C Series Service Manual V General Safety Summary Terms in this Manual Symbols and Terms on the Product vi Wear Eye Protection Wear eye protection if exposure to high intensity rays or laser radiation exists Do Not Operate in Wet Damp Conditions Do Not Operate in an Explosive Atmosphere Keep Product Surfaces Clean and Dry Provide Proper Ventilation Refer to the manual s installation instructions for details on installing the product so it has proper ventilation These terms may appear in this manual WARNING Warning statements identify conditions or practices that could result in injury or loss of life CAUTION Caution statements identify conditions or practices that could result in damage to this product or other property These terms may appear on the product DANGER indicates an injury hazard immediately accessible as you read the marking m WARNING indicates an injury hazard not immediately accessible as you read the marking m CAUTION indicates a hazard to property including the product The following symbols may appear on the product A A b CAUTION WARNING Protective Ground Earth Terminal Standb Refer
41. ess the F10 key 5 Press the Enter key to Save configuration changes and exit 4 36 TDS6000B amp TDS6000C Series Service Manual Troubleshooting Installing an Authorization Key If you replace your PPC board you will need to reinstall the authorization key keycode to return the previous configuration The keycode for the current configuraiton is printed on the rear panel label for reference If you purchase new options you will receive a new keycode to activate the new configuration Install the authorization key using the following procedure l From the oscilloscope menu bar touch the Utilities menu select Option Installation and then touch Continue 2 Enter the new key using an attached keyboard 3 Touch Continue TDS6000B amp TDS6000C Series Service Manual 4 37 Troubleshooting 4 38 TDS6000B amp TDS6000C Series Service Manual A SAA Repackaging Instructions This section contains the information needed to repackage the oscilloscope for shipment or storage Packaging When repacking the oscilloscope for shipment use the original packaging If the packaging is unavailable or unfit for use contact your local Tektronix representa tive to obtain new packaging Seal the shipping carton with an industrial stapler or strapping tape Shipping to the Service Center Contact the Service Center to get an RMA return material authorization number and any return or shipping information you may need
42. ful to the environment or human health if improperly handled at the product s end of life In order to avoid release of such substances into the environment and to reduce the use of natural resources we encourage you to recycle this product in an appropriate system that will ensure that most of the materials are reused or recycled appropriately The symbol shown to the left indicates that this product complies with the European Union s requirements according to Directive 2002 96 EC on waste electrical and electronic equipment WEEE For information about recycling options check the Support Service section of the MU Tektronix Web site www tektronix com Mercury Notification This product uses an LCD backlight lamp that contains mercury Disposal may be regulated due to environmental considerations Please contact your local authorities or within the United States the Electronics Industries Alliance www eiae org for disposal or recycling information This product has been classified as Monitoring and Control equipment and is outside the scope of the 2002 95 EC RoHS Directive This product is known to contain lead cadmium mercury and hexavalent chromium TDS6000B amp TDS6000C Series Service Manual ix Environmental Considerations X TDS6000B amp TDS6000C Series Service Manual Preface Manual Conventions Replaceable Parts Safety This is the service manual for the TDS6000B amp TDS6000C Digital Storage Oscil
43. g inch flat bladed screw driver 0 phillips screwdriver Angle Tip Tweezers 3 1g inch open end wrench or 3 46 inch nutdriver 9 39 inch open end wrench or 9 39 inch nutdriver MA 800G Soldering Aid Description Accepts Torx driver bits Used for removing the electrical or optical module chassis Torx driver bit for T 10 size screw heads Used for removing most oscilloscope screws Torx driver bit for T 15 size screw heads Screwdriver for unlocking cable connectors Screwdriver for removing small phillips screws CD amp hard drive Used to remove front panel knobs Used to remove the rear panel nut posts Used to remove the rear panel nut posts Used to remove the front panel trim TDS6000B amp TDS6000C Series Service Manual General tool number 620 440 640 235 640 247 Standard tool Standard tool Standard tool Standard tool Standard tool Standard tool Removal and Installation Procedures Trim Cabinet and Module Removal Table 4 3 Column legend for Table 4 5 A Front cover if installed B Front panel trim C Pouch if installed D Cabinet bottom E Cabinet top F Cover LH side top G Cover RH side bottom Table 4 4 Accessing modules A Assembly to replace Acquisition MicroATX Bridge CD ROM drive CD ROM drive connector Power PC PCC processor Ll Display Display adapter Display touch screen Distribution
44. gnostics page under the Utilities menu Table 4 8 Power on diagnostic tests IVICWak Ts f O ADG Register Test um 0 ADGVXIAdd Test m COCE System Interrupt Lines fa Trigger Lines mn O Processor 111 DRAMWalk1 112 DRAMCell 113 DRAMMarch 114 NVRAM PCI Bus 121 Scan Test NIXIXIX vr TDS6000B amp TDS6000C Series Service Manual 4 25 Troubleshooting Table 4 8 Power on diagnostic tests Cont Component Group amp test Extended RegAccess IIC 261 Ackldle 262 Pogo_U1 263 U1350 Relays 271 Interrupt 272 Overloads 273 ShiftLoop Serial 281 PA_unique 282 PLL 283 TH IDs 284 TH unique 285 Trigger DAC 286 U1500 287 U2000 Direct R W 251 Demux 252 DSY 253 SBTL 254 SGTL 4 26 TDS6000B amp TDS6000C Series Service Manual Troubleshooting Table 4 8 Power on diagnostic tests Cont Component Group amp test Error Codes Poweron Extended 311 MemData Y 312 MemAddr 313 DMA Read Acquisition DemuxMem 314 DMA Write 315 FIR 321 RunAB 322 AcqDone 323 Xfer 324 ICD Bus 325 Intrlv 326 XYtest 327 FIR Acq Modes 371 HiRes 372 Peak Detect 373 SubSample Memory 381 DataFormat pa 382 MemSpeed 411 Line Started 412 CH1 started 413 CH2 started 414 CH3 started 415 CHA started 416 Events I O 2 3 e E x DO NAAA Trigger 417 Comm 421 BTrig 422 BTrigEvents 423 Timelnterp 424 Holdoff 425 TrigInfo 471 Bus Y Misc Cal Integrity 511 Fac
45. han Tektronix representatives to install repair or service the product b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage or malfunction caused by the use of non Tektronix supplies or d to service a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE PRODUCT IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TEKTRONIX RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES CA AEN Table of Contents Tables au veh ken iv General Safety Summary x s s s x e x x e cece e ee Y Service Safety Summary x x s x s x e x cc x e eee vii Environmental Considerations ix Preface ee ee aka E xi Manual Conventions xi Operating Information Installation and Operating Information 1 1 Theory of Operation M
46. his manual Also to prevent possible injury to service personnel or damage to the oscilloscope components read Installation in the TDS6000B amp TDS6000C Series Digital Storage Oscilloscopes Quick Start User Manual available on the Web at www tektronix com and Preventing ESD in this section This subsection contains the following items m This preparatory information that you need to properly do the procedures that follow m List of tools required to remove all modules W Procedures for removal and reinstallation of the electrical and mechanical modules WARNING Before doing any procedure in this subsection disconnect the power cord from the line voltage source Failure to do so could cause serious injury or death NOTE Read Equipment Required for a list of the tools needed to remove and install modules in this oscilloscope See Table 4 2 on page 4 8 Read the cleaning procedure before disassembling the oscilloscope for cleaning Equipment Required Most modules in the TDS6000B amp TDS6000C Digital Storage Oscilloscopes can be removed with a screwdriver handle mounted with a size T 15 TorxO screwdriver tip Other tools needed for complete disassembly are listed in Table 4 2 on page 4 8 TDS6000B amp TDS6000C Series Service Manual 4 7 Removal and Installation Procedures Table 4 2 Tools required for module removal Item no 1 2 Name Screwdriver handle T 10 Torx tip T 15 Torx tip 1
47. ideo merge will not work with other settings If you change the setting reboot 6 Onthe Settings tab of the desktop properties select Advanced and then the Performance tab Hardware Acceleration must be set to Full for video merge to work If you change the setting reboot TDS6000B amp TDS6000C Series Service Manual Troubleshooting PPC and MicroATX PC Diagnostics The primary diagnostics for the oscilloscope are the power on diagnostics the CheckIt Utilities diagnostics and the oscilloscope diagnostics Procedures for running these diagnostics are described next Power on Diagnostics The power on diagnostics check the basic functionality of the oscilloscope at every power on If any failures occur at power on the screen displays the calibration and diagnostics property page Table 4 8 lists a subset of the power on tests Use the results of the tests to help you isolate problems to system modules The power on tests ensure that hardware is installed and can be accessed by the software The tests provide limited diagnostic information but do not provide any performance information The oscilloscope diagnostics provide more extensive tests than the power on diagnostics The power on tests check the generic hardware including the keyboard mouse memory CPU and associated peripherals The interrupt lines and trigger lines are also checked If there are no failures you can view the results of the tests in the Instrument Dia
48. ill contact you concerning any change in part number Modules can be serviced by selecting one of the following three options Contact your local Tektronix service center or representative for repair assistance Module Exchange In some cases you may exchange your module for a reman ufactured module These modules cost significantly less than new modules and meet the same factory specifications For more information about the module exchange program call 1 800 833 9200 select option 2 Module Repair and Return You may ship your module to us for repair after which we will return it to you New Modules You may purchase replacement modules in the same way as other replacement parts TDS6000B amp TDS6000C Series Service Manual 5 1 Mechanical Parts List Using the Replaceable Parts List Parts list column descriptions Column Column name 1 Figure Index Number 2 Tektronix Part Number 3and4 Serial Number 5 Qty 6 Name amp Description 7 Mfr Code 8 Mfr Part Number Abbreviations Mfr Code to Manufacturer Cross Index Manufacturers cross index This section contains a list of the mechanical and or electrical components that are replaceable for the oscilloscope Use this list to identify and order replace ment parts The following table describes each column in the parts list Description Items in this section are referenced by component number Use this part number when ordering replacement parts from Tek
49. le Sec Master Drive ATAPI Incompatible Sec Slave Drive ATAPI Incompatible A Drive Error Cache Memory Bad CMOS Battery Low CMOS Display Type Wrong CMOS Checksup Bad CMOS Settings Wrong CMOS Date Time Not Set DMA Error FDC Failure HDC Failure Checking NVRAM Update OK Updated Failed Keyboard Error KB Interface Error Memory Size Decreased Memory Size Increased Memory Size Changed No Boot Device Available Off Board Parity Error On Board Parity Error Parity Error NVRAM CMOS PASSWORD cleared by Jumper lt CTRL_N gt Pressed 4 30 Description Error when switching to protected mode during the memory test Could not read sector Drive not an ATAPI device Run Setup and maker sure device is set up correctly No response from drive Memory may be bad Replace battery Check Setup to make sure type is correct Run Setup to reset values Settings corrupted or the battery has failed Run Setup to correct values Error during read write test of controller Error while trying to access controller Error while trying to access controller NVRAM is being checked Invalid NVRAM has been updated Unable to update invalid NVRAM Make sure keyboard is connected properly Keyboard test failed If no memory was removed the memory may be bad If no memory was added system may have a problem If no memory was added or removed the memory may be bad Boot device not found Parity error occurred on an off
50. lloscope Waveforms and menus are displayed on a 10 4 inch color active matrix LCD display with touch panel Display System Text and waveforms are processed by different parts of the display circuitry The display system display adapter board and inverter board sends the text and waveform information to the display panel Touch Panel The display board sends information from the touch panel to the processor Any changes in settings are reported to the processor system TDS6000B amp TDS6000C Series Service Manual 2 1 Theory of Operation Front Panel Rear Panel Low Voltage Power Supply 2 2 The MicroATX board reads the front panel switches and encoders Any changes in their settings are reported to the processor system The MicroATX board also turns the LEDs on and off Menu Switches Front panel menu switches are also read by the MicroATX board The touch screen processor sends any changes in menu selections to the MicroATX processor system The ON STBY switch passes through the display adapter board to the MicroATX board The MicroATX board creates the signal sent to the power supply to toggle power PowerPC Board The PowerPC PPC board provides fast access to the Acquisi tion board and the display system The MicroATX board reads the front panel switches and encoders and implements any changes requested by their settings The PPC board provides a GPIB interface through a rear panel connector MicroATX Board The
51. loscope products Read this preface to learn how this manual is structured what conventions it uses and where you can find other information related to servicing this product Read the safety summaries preceding this preface for safety and other important background information needed before using this manual to service this product This manual uses certain conventions that you should become familiar with before attempting service This manual refers to any field replaceable assembly or mechanical part specifically by its name or generically as a replaceable part or module In general a replaceable part is any circuit board or assembly such as the hard disk drive or a mechanical part such as the I O port connectors that is listed in the replaceable parts list Symbols and terms related to safety appear in the Service Safety Summary found at the beginning of this manual TDS6000B amp TDS6000C Series Service Manual xi Preface xii TDS6000B amp TDS6000C Series Service Manual AS AAA Operating Information AA AS Operating Information For information on installing and operating your TDS6000B or TDS6000C Series Digital Storage Oscilloscope refer to the TDS6000B amp TDS6000C Series Digital Storage Oscilloscopes Quick Start User Manual This manual is available on the Web at www tektronix com TDS6000B amp TDS6000C Series Service Manual 1 1 Operating Information 1 2 TDS6000B amp TDS6000C Series Service Manual
52. m ring Press in lift up to hook it underneath then pry out 4 11 Removal and Installation Procedures Side fan assembly MicroATX board Bridge board Power PC PPC processor Display adapter Display board assembly L Low voltage power supply assembly Acquisition Rear Power Internal fan distribution flex circuit Touch adapter assembly board Front screen RARES assembly distribution Front panel 12V AUX board assembly distribution board Figure 4 2 Locator for internal modules 4 12 TDS6000B amp TDS6000C Series Service Manual Removal and Installation Procedures Removal Procedures NOTE Unless directed otherwise installation is the reverse of the removal procedure These procedures assume you have access to the module you are removing Refer to Table 4 4 page 4 9 to determine which trim and or modules to remove to gain access and to direct you to the appropriate exploded drawing Figures 4 1 and 4 2 pages 4 11 and 4 12 are also provided as a quick reference for trim and module locations CAUTION When removing or installing the keypad make sure you do not touch the switch contacts with your fingers The oils in your fingers will degrade or damage the switch contacts To help prevent damage to the keypad use cotton gloves when removing or installing the keyboard pad CAUTION To avoid damage to the front panel Standby On switch assembly do n
53. modules If a defective module is found replace the module The two levels of diagnostics are the short confidence set and the extended set that tests the oscilloscope circuitry in depth and takes more time At power on the oscilloscope automatically executes the short set The extended set is optional and is executed by using the following procedure Prerequisites Power on the oscilloscope and allow a 20 minute warm up before doing this procedure 1 Turn off all other applications 2 From the menu bar touch Utilities and then select Instrument Diagnostics Software updates are easy to do Simply install the firmware CD in your oscilloscope and follow the displayed instructions or the instructions that accompany the CD Firmware updates are available for download at no charge from the Tektronix web site To find available software updates for your oscilloscope go to www tektronix com software and enter your oscilloscope s model number as keyword Updates are also available on CD If you want to order a software update on CD contact your Tektronix service center TDS6000B amp TDS6000C Series Service Manual Troubleshooting After Repair BIOS Error Messages TDS6000B amp TDS6000C Series Service Manual After removal and replacement of a module due to electrical failure you must perform the adjustment or software update as indicated in Table 4 9 Table 4 9 Action required for module replaced Adjustment Module re
54. n fuse or loose cable Table 4 5 Failure symptoms and possible causes Symptom Possible cause s Oscilloscope will not power on m Power cord not plugged in m Faulty power supply Front panel light comes on m Faulty fan cable oscilloscope powers on but m Defective fan assembly one or more fans will not operate m Faulty power supply TDS6000B amp TDS6000C Series Service Manual 4 17 Troubleshooting Table 4 5 Failure symptoms and possible causes Cont Symptom PPC appears dead power light comes on but monitor screen s is are blank oscilloscope emits no beeps Hard disk drive related symptoms CD ROM related symptoms Possible cause s SO DIMMs incorrectly installed or missing Missing DIMMs will cause a POST fault and MicroATX will beep Defective Power PC PPC board Hold down on standby button on the PPC if system boots replace the power supply Improperly seated hard disk drive assembly Defective hard disk drive Incorrect hard disk type selected in the BIOS setup Replaceable hard disk drive not installed Power supply failure Corrupted BIOS module firmware reinstall firmware Hard disk drive not configured as bootable slave master hard disk drive Loose cable Faulty bridge board Faulty PPC board Defective CD ROM Defective CD ROM drive cable Defective CD ROM board Incorrect CD ROM configuration in the BIOS setup TDS6000B amp TDS6000C Series Service Manual Troubleshooti
55. ng Table 4 5 Failure symptoms and possible causes Cont Symptom Flat panel display blank BIOS error messages Equipment Required Possible cause s Display selection jumper set incorrectly on front panel board there are no jumpers on the board when the oscilloscope is shipped from the factory this is the correct default setting Video adapter set to Integrated connect monitor to MicroATX VIDEO port enter BIOS set Video Adapter PCI BIOS setting not Advance Video Configuration Primary Video Adapter PCI Defective cable from front panel board to display adapter board Defective cable from inverter board to display adapter board Defective cable from inverter board to backlighting display lamp Defective backlighting display lamp Faulty display Faulty controller board Faulty inverter board Faulty display adapter board Refer to the BIOS error message tables starting on page 4 30 You will need a digital voltmeter to check power supply voltages as described on page 4 22 Testing might also be required to correct some faults Under those circumstances you will need the test equipment listed in the TDS6000B amp TDS6000C Specifications and Performance Verification Technical Reference available on the documentation CD ROM supplied with your instrument or on the Web at www tektronix com Fault Isolation Procedure Follow the primary troubleshooting tree in Figure 4 3 for fault isolation
56. ntenance AAA AAA Maintenance This section contains the information needed to do periodic and corrective maintenance on the oscilloscope The following subsections are included m Preventing ESD General information on preventing damage by electros tatic discharge m Inspection and Cleaning Information and procedures for inspecting the oscilloscope and cleaning its external and internal modules m Removal and Installation Procedures Procedures for the removal of defective modules and replacement of new or repaired modules Also included is a procedure for disassembly of the oscilloscope for cleaning m Troubleshooting Information for isolating failed modules Included are instructions for operating the oscilloscope diagnostic routines and trouble shooting trees Most of the trees make use of the internal diagnostic routines to speed fault isolation to a module m Repackaging Instructions Information on returning an oscilloscope for service Preventing ESD Before servicing this product read the safety summary and Introduction at the front of the manual and the ESD information below CAUTION Static discharge can damage any semiconductor component in this oscilloscope When performing any service which requires internal access to the oscilloscope adhere to the following precautions to avoid damaging internal modules and their components due to electrostatic discharge ESD 1 Minimize handling of sta
57. odule OVvervie ws 2 2 Bene Feo Late hr 2 1 Generali car bo tp da iM oo UE PE SA 2 1 Input Signal Path nc 6 iii ak UT A WD IR 2 1 Display Panel s dec M be cL 2 1 Front Panels odes oe rebas R IN AR Metz 2 2 Rear Panel A ons e cb Nes bod SG 2 2 Low Voltage Power Supply 2 2 Fans boton estes Re Dude ose hautes Ibid 2 3 Block diagrams osito da la s ced ud ecu 2 3 Adjustment Procedure Maintenance Preventing ESD Kast es S dM c Ee UM TAN 4 1 Inspection and Cleaning 4 2 General Care custo A sexe Le 4 2 Flat Panel Display Cleaning 4 2 Interior Cleaning et SE A A ee LG 4 3 Extenor Cleanings LEE EET ue Si 4 3 InSpectlon 9 ze ecd b s ETNE 4 3 Removal and Installation Procedures 4 7 Preparation nue t o Ee ete m RICH RD A ERE a NERA 4 7 Trim Cabinet and Module Removal 4 9 TDS6000B amp TDS6000C Series Service Manual i Table of Contents Mechanical Parts List Removal Procedures lt ez at ie Ses se Be a wi Reet re te 4 1 Acquisition Module 4 1 MicroATX Mod le i eee tea pede s dates re 4 1 Bridge Modules oid ta tete 4 1 PowerPC PPC Module 4 1 CD ROM Drive Loa ee dt ot ped icr qu a e Pee ded 4 1 DISPIAy se ei E RE ansehen e eR are 4 1 SIde Fans ske e t 4 Te e ded S c n
58. ot set the Display module assembly on a work surface Sliding the oscilloscope over the edge of the work surface could break off the On Standby switch assembly Acquisition Module The Acquisition module is not field serviceable Contact the Tektronix service depot for assistance MicroATX module Follow these steps to remove the MicroATX module 1 Remove the four securing screws from the rear panel and the three screws from the side of the MicroATX module 2 Disconnect the 12V Power Supply cable from J510 on the Power PC PPC module 3 Disconnect the Power Supply cable from J410 on the PPC module 4 Gently lift up on the MicroATX chassis until the Bridge module disconnects from the MicroATX module PCI connector 5 Raise the MicroATX chassis on its hinge unsnap the prop and insert the prop into the retaining slot in the Main chassis side bar 6 Disconnect the MicroATX cable from J9G1 on the MicroATX module TDS6000B amp TDS6000C Series Service Manual 4 13 Removal and Installation Procedures Bridge Module Power PC PPC 7 8 9 10 Disconnect the Drive Power cable from J180 on the PPC module Disconnect the USB cable from J9F2 on the MicroATX module Raise the MicroATX chassis and snap the prop back into place Move the MicroATX chassis toward the back of the instrument to disengage the hinge and lift it away from the Main chassis Follow these steps to remove the Bridge module 1 2 3 R
59. placed required Software update required Front panel assembly No None Acquisition board Yes None PPC Processor board No 3 Installation by Tektronix is required MicroATX processor assembly Same version No None Updated No Windows oscilloscope application Display panel or display system No None Power supply Yes None Interconnect boards No None Fans No None Hard drive New No Windows oscilloscope application optional software applications run SPC after warmup Spare No Run SPC after warmup Adjustment must be performed by Tektronix Replacement of this board must be performed by Tektronix 3 Run SPC after the oscilloscope warms up When the MicroATX board powers on the BIOS runs power on self tests POST to check the board The BIOS writes error codes to location 80h and tries to write the codes to the display If the error is fatal then the POST code indicates the last successful checkpoint reached Table 4 10 lists the error messages displayed by the BIOS Once the display is enabled errors are written to the display as text messages These messages are always displayed unless the board is configured for silent boot or headless no keyboard mouse or display operation 4 29 Troubleshooting Table 4 10 BIOS Error messages Error message GA20 Error Pri Master HDD Error Pri Slave HDD Error Sec Master HDD Error Sec Slave HDD Error Pri Master Drive ATAPI Incompatible PRI Slave Drive ATAPI Incompatib
60. ree from defects in materials and workmanship for a period of one 1 year from the date of shipment If any such product proves defective during this warranty period Tektronix at its option either will repair the defective product without charge for parts and labor or will provide a replacement in exchange for the defective product Parts modules and replacement products used by Tektronix for warranty work may be new or reconditioned to like new performance All replaced parts modules and products become the property of Tektronix In order to obtain service under this warranty Customer must notify Tektronix of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix with shipping charges prepaid Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Tektronix service center is located Customer shall be responsible for paying all shipping charges duties taxes and any other charges for products returned to any other locations This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this warranty a to repair damage resulting from attempts by personnel other t
61. rocessor CABLE CLAMP FLAT NYLON FAN ASSEMBLY 6 FANS 119 5935 00 ASSEMBLED TO FAN TRAY 436 0373 01 W NYLON RIVETS 210 0164 00 12 00 X 7 65 X 1 75 SAFETY CONTROLLED TDS6000B amp TDS6000C Series Service Manual Mfr code 80009 80009 80009 80009 1WNW 80009 OKBO1 1WNW 1WNW OKBO1 80009 80009 80009 06915 80009 80009 80009 060D9 80009 80009 Mfr part number 650 4685 00 650 4759 00 200 4829 00 211 1081 00 407 4945 00 119 6832 00 211 1050 00 407 4943 00 407 4944 00 211 1081 00 679 5722 00 679 5723 00 679 5724 00 CPST 4 01 174 4871 00 1147 SR 5P 4 437 0510 00 174 4267 00 343 1681 00 437 0846 01 5 11 Mechanical Parts List FE y Pry detents 4 Figure 5 3 Front panel and drives cont TDS6000B amp TDS6000C Series Service Manual 5 12 Mechanical Parts List Replaceable Parts List Fig amp index number 5 4 E E Tektronix Serial no Serial no part number effective discont d 211 1050 00 679 5705 00 441 2368 00 214 3903 00 213 1061 00 671 5814 00 131 1315 01 650 4604 02 210 0465 00 210 0046 00 136 0140 00 343 1682 00 174 4792 00 174 4793 00 174 4806 00 Qty Name amp description Power supply 8 SCREW MACHINE 6 32 X 0 312 L PNH STL CAD PLT T155 1 IDE ADAPTER BOARD HARD DISK DRIVE 1 CHASSIS ASSY ATX SAFETY CONTROLLED 2 SCREW JACK 4 4
62. round controls and connectors Do not use abrasive compounds on any part of the chassis that may damage the chassis Clean the On Standby switch using a dampened cleaning towel Do not spray or wet the switch directly plastics used in this oscilloscope Use only deionized water when cleaning the menu buttons or front panel buttons Use a 75 isopropyl alcohol solution as a cleaner and rinse with deionized water Before using any other type of cleaner consult your Tektronix Service Center or representative T CAUTION Avoid the use of chemical cleaning agents which might damage the Lubrication There is no periodic lubrication required for this oscilloscope Inspection Inspection Exterior Inspect the outside of the oscilloscope for damage wear and missing parts using Table 4 1 as a guide Immediately repair defects that could cause personal injury or lead to further damage to the oscilloscope Table 4 1 External inspection check list Item Inspect for Repair action Cabinet front panel Cracks scratches deformations Repair or replace defective and cover damaged hardware module Front panel knobs Missing damaged or loose Repair or replace missing or knobs defective knobs Connectors Broken shells cracked insulation Repair or replace defective and deformed contacts Dirt in modules Clear or wash out dirt connectors TDS6000B amp TDS6000C Series Service Manual 4 3 Maintenance 4 4 Table 4 1
63. st with a lint free cloth dampened in isopropyl alcohol 7546 solution and rinse with warm deionized water A cotton tipped applicator is useful for cleaning in narrow spaces and on circuit boards STOP If after doing steps 1 and 2 a module is clean upon inspection skip the remaining steps TDS6000B amp TDS6000C Series Service Manual Maintenance 3 Ifsteps 1 and 2 do not remove all the dust or dirt the oscilloscope may be spray washed using a solution of 7526 isopropyl alcohol by doing steps 4 through 8 4 Gain access to the parts to be cleaned by removing easily accessible shields and panels see Removal and Installation Procedures 5 Spray wash dirty parts with the isopropyl alcohol and wait 60 seconds for the majority of the alcohol to evaporate 6 Use hot 120 F to 140 F deionized water to thoroughly rinse them 7 Dry all parts with low pressure deionized air 8 Dry all components and assemblies in an oven or drying compartment using low temperature 125 F to 150 F circulating air TDS6000B amp TDS6000C Series Service Manual 4 5 Maintenance 4 6 TDS6000B amp TDS6000C Series Service Manual REE AAA TA Removal and Installation Procedures Preparation A This subsection contains procedures for removal and installation of all mechani cal and electrical modules WARNING Before doing this or any other procedure in this manual read the Safety Summary found at the beginning of t
64. st without DRAM march test with cache cache DRAM march test with cache DRAM walking one DRAM walking one NVRAM walking one POST passed TDS6000B amp TDS6000C Series Service Manual Test method Walk a one through configuration register Use addresses FEC00000 and FEE00000 A one is walked through the lower data bus Requests the vendor identifier Use addresses FEC00000 and FEE00000 Vendor identifier data is presented on the lower data bus Data 0x0face106 is written to the MPC740 register gpr2 if the correct vendor identifier is returned If the incorrect identifier is returned data 0x01bad106 is written to the register This is not a pass fail test only an attempt to read the PCI bus Read the configuration space of the SIO The SIO should return the vendor device identifier 0x00021057 within MPC740 gpr2 register No data comparison or fault determination occurs DIP switches are not checked Set UART to 9600 n 8 1 No testing or fault reporting is performed Once completed console is usable Dip switches are not checked Walk a one through the configuration register Walk a one through the AD bus Request vendor device identifier Data 0x0face560 is written to MPC740 register gpr6 if correct identifier is returned If incorrect identifier is returned data 0x01bad560 is written to MPC740 register gpr6 Request vendor device identifier Data 0x0face215 is written to MPC740 register gpr6 if correct identifi
65. t fix the problem then replace the display assembly LCD lamps and cable At boot time and while using an external monitor connected to the MicroATX external video port press F2 to enter the BIOS setup The Advanced Video Configuration menu lets you select PCI LCD or Integrated the MicroATX VIDEO port on the rear panel The lower XGA port on the rear panel is the PCI video port driven by the same video controller as the LCD If the oscilloscope will not boot run the CMOS restore utility see Update Re store the MicroATX Board CMOS on page 4 36 If booting starts finds the hard disk but hangs displaying the Windows splash Screen 1 Select the Integrated video port using the setup menu 2 Disable the busses and disconnect the PPC board by installing J114 and J115 see Figure 4 9 page 4 36 3 Ifthe system boots It will only boot to Windows the oscilloscope applica tion will not run to the external MicroATX video port replace the PPC bridge board If the oscilloscope boots into Windows but the oscilloscope application does not work the initial splash screen is displayed check the following 1 The application software 2 The Acquisition board 3 The PPC board 4 Did someone exit the application using the Task Manager and then try to reenter the application without rebooting 5 Check the desktop properties right click on the desktop and select Proper ties On the Settings tab 16 bit is required V
66. the CD ROM bezel and remove the bezel Pull the CD ROM drive out from the Main chassis Remove the four screws securing the CD ROM drive and Adapter board to the CD ROM drive bracket Separate the CD ROM drive and the Adapter board Display Follow these steps to remove the Display module 1 Remove the four screws securing the display to the Main chassis two on the top and two on the left side Gently remove the Display module from the Main chassis Disconnect the smaller Display cable from J3 on the Display Adapter board Disconnect the larger Display cable from J2 on the Display Adapter board CAUTION Be careful when removing and reinstalling the Display module cables If the connectors have bent pins or are installed incorrectly the Display may be destroyed Side Fans Follow these steps to remove the side fan assembly 1 2 3 4 Disconnect the fan cables from the fan cable extenders Unsnap the cable clamps controlling the fan cables Remove the two screws securing the fan assembly to the Main chassis Lift the fan assembly up off the tabs on the Main chassis Internal Fans Follow these steps to remove the Internal Fan assembly 1 Remove the two screws securing the internal fan assembly to the Main chassis Slide the fan assembly out of the Main chassis Disconnect the two fan cables TDS6000B amp TDS6000C Series Service Manual 4 15 Removal and Installation Procedures Front Panel US
67. tic sensitive circuit boards and components 2 Transport and store static sensitive modules in their static protected containers or on a metal rail Label any package that contains static sensitive boards 3 Discharge the static voltage from your body by wearing a grounded antistatic wrist strap while handling these modules Do service of static sensitive modules only at a static free work station TDS6000B amp TDS6000C Series Service Manual 4 1 Maintenance 4 Nothing capable of generating or holding a static charge should be allowed on the work station surface 5 Handle circuit boards by the edges when possible 6 Do not slide the circuit boards over any surface 7 Avoid handling circuit boards in areas that have a floor or work surface covering capable of generating a static charge Inspection and Cleaning 4 2 General Care Flat Panel Display Cleaning A Inspection and Cleaning describes how to inspect for dirt and damage It also describes how to clean the exterior and interior of the oscilloscope Inspection and cleaning are done as preventive maintenance Preventive maintenance when done regularly may prevent oscilloscope malfunction and enhance its reliability Preventive maintenance consists of visually inspecting and cleaning the oscilloscope and using general care when operating it How often to do maintenance depends on the severity of the environment in which the oscilloscope is used A proper time
68. tilities to report an audio failure Repair replace failed part identified by Checklt Utilities Passes all tests Run oscilloscope diagnostics see page 4 28 for instructions Passes all tests 1 Acquisition board defective If the oscilloscope Application is not already running start it from the Start menu Reinstall oscilloscope software see user manual Do If the Oscilloscope Application Does Not Work on page 4 24 Oscilloscope Application starts 1 If only error is error code 512 run SPC after warmup and then re run diagnostics Figure 4 3 Primary troubleshooting tree 4 20 TDS6000B amp TDS6000C Series Service Manual Troubleshooting Checking the Power First make a visual check As viewed from the right side of the oscilloscope Supply Voltages there are 11 LEDs on the power supply which can be seen through the side panel see Figure 4 4 DS10 and DS11 are the Global Power indicators DS3 is the Standby indicator When mains power is applied DS10 and DS11 will be on green When the oscilloscope is in standby mode DS3 will be on red When the oscilloscope is switched to Operate mode the red standby light will go off and the remaining LEDs should turn on green If DS3 red comes on while the oscilloscope is on it indicates an overcurrent condition Table 4 6 shows what is indicated by the other LEDs
69. tory Cal r 512 SPC run SPC 521 Interface Y Q I vs Checklt Utilities If the oscilloscope passes all the BIOS tests and Windows boots the primary tree calls for you to run CheckIt Utilities diagnostics software CheckIt Utilities is a comprehensive diagnostic software application to check and verify the operation of the PC hardware in the oscilloscope TDS6000B amp TDS6000C Series Service Manual 4 27 Troubleshooting Diagnostics Software Updates 4 28 Checkit Utilities To run the Checklt Utilities you must have either a working keyboard a pointing device mouse and WindowsXP must be running Before starting the utilities install a test floppy disk in the floppy disk drive and a test CD in the CD ROM drive Refer to the CheckIt Utilities online help for additional information on running the utilities Repair or replace any failed component identified by the CheckIt Utilities Oscilloscope Diagnostics If the oscilloscope passes all the Checklt Utilities tests the primary tree calls for you to run the oscilloscope extended diagnostics The oscilloscope Diagnostics are a comprehensive software test that checks the functionality of the oscilloscope If the oscilloscope Diagnostics test fails the oscilloscope is defective The oscilloscope has two levels of internal diagnostics that focus on verifying adjusting and if need be isolating faulty modules Both levels of internal diagnostics report any defective
70. tronix Column three indicates the serial number at which the part was first effective Column four indicates the serial number at which the part was discontinued No entries indicates the part is good for all serial numbers This indicates the quantity of parts used An item name is separated from the description by a colon Because of space limitations an item name may sometimes appear as incomplete Use the U S Federal Catalog handbook H6 1 for further item name identification This indicates the code of the actual manufacturer of the part Code to name and address cross reference is located after this page This indicates the actual manufacturer s or vendor s part number Abbreviations conform to American National Standard ANSI Y1 1 1972 The following table cross indexes codes names and addresses of manufacturers or vendors of components listed in the parts list Mfr code Manufacturer Address City state zip code 00779 AMP INC CUSTOMER SERVICE DEPT HARRISBURG PA 17105 3608 PO BOX 3608 01295 TEXAS INSTRUMENTS INC SEMICONDUCTOR GROUP DALLAS TX 75272 5303 13500 N CENTRAL EXPRESSWAY PO BOX 655303 01KV9 MERIX CORP 1521 POPLAR LANE FOREST GROVE OR 97116 PO BOX 3000 01963 CHERRY ELECTRICAL PRODUCTS CO 3600 SUNSET AVENUE WAUKEGAN IL 60087 3214 03ZT7 MOBILE PLANET 9175 DEERING AVE CHATSWORTH CA 91311 04713 MOTOROLA INC SEMICONDUCTOR PRODUCTS SECTOR PHOENIX AZ 85008 4229 5005 E MCDOWELL ROAD 04956 FUJITSU CO
71. wn in Figure 4 6 on page 4 23 Measure the power supply voltages with the voltmeter and compare each reading to the values listed in the tables If the voltages are within about 5 of the nominal voltages your power supply is functional TDS6000B amp TDS6000C Series Service Manual Troubleshooting Table 4 7 Power supply voltages Auxiliary power distribution Front power dis Rear power dis board P3 and tribution board tribution board Power supply P2 and Power P1 and Power J3 Voltage supply J2 Voltage supply J1 Voltage Pins A B C1 2 3 12V Pins A B C1 2 3 5 V Pins A B C9 10 12V 9 10 11 4 7 8 11 12 13 11 14 Pins D1 11 6V Pins A B C16 17 5V Pins A B C14 15 3V 18 21 22 23 26 16 19 20 21 22 27 28 29 Pins D2 3 9 10 12V Pinsas1 32 15V PinsA B C25 26 5V 27 30 31 32 Pins El 11 Pins C31 32 PinsE2 3 9 10 ev gt PA bus circuit board Rear distribution board ise Front distribution board J2 and P2 ij 12 V AUX distribution board Figure 4 6 Connectors J1 J2 and J3 TDS6000B amp TDS6000C Series Service Manual 4 23 Troubleshooting If the Oscilloscope Will Not Boot Booting Into Windows If the Oscilloscope Application Does Not Work 4 24 If there is a display on the XGA port but not on the LCD the oscilloscope may be in safe mode Reboot the oscilloscope to clear this condition If this does no

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