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1. Service Manual WorkCentre PE16 June 2003 EXPLODED VIEW amp PARIS LIST Frame Assembly Parts List 001 N 00407 0 ELA HOU UNIT FRAME_110V 1 110V ELA HOU UNIT FRAME 220V 001 N 00408 1 220V 1 FRAME M BASE 1 Not Spared 2 GUIDE P TR 038 N 00407 1 3 PLATE P SAW 015 N 00500 1 4 GUIDE M TR RIB 038 N 00408 1 5 PMO GEAR_EXIT_DRV16 2 Not Spared 6 RING CS T 3 Not Spared 7 RMO RUBBER FOOT 2 Not Spared 8 IPR P GROUND_TR 1 Not Spared 9 MEC TERMINAL 4 Not Spared 10 IPR P TERMINAL CON 3 Not Spared 11 IPR P TERMINAL CR 1 Not Spared 12 HOUSING TERMINAL 101 N 01346 1 13 PMO LOCKER CST 120 N 00427 2 14 PMO ACTUATOR CVR OPEN 120 N 00423 1 15 PMO PLATE GUIDE DEVE_R 032 N 00390 1 16 SPRING ETC GUIDE DEVE 2 Not Spared 17 IPR P GROUND_GUIDE PAPER 1 Not Spared 18 PMO PLATE GUIDE DEVE L 032 N 00391 1 19 PMO ACTUATOR FEED 120 N 00424 1 20 PMO ACTUATOR EMPTY 120 N 00425 1 21 PMO ACTUATOR MANUAL 700 N 00093 1 22 IPR P GROUND EARTH TR 1 Not Spared 23 SPRING ETC 009 N 01428 1 24 ROLLER FEED ROLLER 1 1 Not Spared 25 PMO BUSHING FEED E 5 Not Spared 26 SHAFT FEED 1 Not Spared 27 AS PICK UP 022 N 01608 1 27 1 BUSH M PICK UP L 1 27 2 SHAFT P PICK UP 1 27 3 STOPPER PICK_UP 2 Not Spared 27 4 PMO IDLE PICK_UP 2 Not Spared 27 5 SPON
2. Service Manual July 2003 WorkCentre PE16 5 6 ADF Motor Ass y 1 Before you remove the ADF Motor Ass you should remove Four screws securing the Tray and remove the Tray Two screws securing the ADF Ass y Wiring harness from cover 2 Remove the ADF Ass y 5 Remove the two screws securing the Upper Cover and remove it as shown below ADF Ass y Release Tabs Upper Cover 3 Remove the Open Cover as shown below Open Cover 4 Pull the White Bush then rotate it until it reaches the slot as shown below Then lift the Pick Up 5 out 6 Unplug the one connector and remove four screws and one ground screw securing the ADF Motor Ass y Then take out the ADF Motor 5 ADF Motor Ass y WorkCentre PE16 Service Manual July 2003 5 7 OPE Unit 1 Remove the seven screws securing the OPE PBA 3 Remove the Key Pad from the OPE Cover to the OPE Cover OPE Cover OPE PBA 2 Remove the Contact Rubber from the OPE Cover Service Manual July 2003 WorkCentre PE16 Disassembly and Reassembly 5 8 Middle Cover amp Exit Roller 1 Before you remove the Exit Roller you should 4 Remove the two screws securing the Rear Upper remove Cover as shown below Rear Cover see page 5 2 Front Cove
3. Compatibility DOS No Win 3 x No Win 95 Yes Win 98 amp WinME Yes Win NT 4 0 Yes Win 2000 Yes Win XP Yes WHQL for Printer Only Mac Yes Mac Printer Only Linux No Driver Printer SPL GDI TWAIN Yes PC FAX No PC Fax is only avail able through PC Modem Service Manual June 2003 WorkCentre PE16 Specifications 3 9 Consumables Single Cartridge How to install Front door open and front loading Toner Life Initial 2 000 sheets IDC 5 running 3 500 sheets character printing Level Sensor No Toner Count Yes Service Manual WorkCentre 16 2003 Specifications y MEMO Service Manual June 2003 WorkCentre PE16 Summary of product 4 Summary of Product This chapter describes the functions and operating principals of the main components 4 1 Printer Components 4 1 1 Front View Document Document Guides Document Automatic Input Tray Document Feeder Document Glass Document Output Tray Control Panel Front Cover Paper Output Extension Paper Tray Paper Level Indicator Bypass Tray Service Manual WorkCentre 16 July 2003 Summary of Product 4 1 2 Rear View Rear Cover Rear Output Slot Face up Parallel Power Switch CanTiector Telephone Line Connector AC Power Cord USB Connector Connector Service Manual July 2003 Work
4. 14 GEAR PINION 1 1 Not Spared 15 INDICATOR M LEVER INDICATOR 018 00182 1 16 RPR FRICTION PAD 019 N 00742 1 17 IPR PLATE PAD i 1 Not Spared 18 RPR PAD CASSETTE 1 3 Not Spared Service Manual WorkCentre PE16 June 2003 y 102452 VITEN lt RIS 4 Memo Service Manual June 2003 WorkCentre PE16 BLOCK DIAGRAM 9 Block Diagram os e Er sua Nm NS 4 Nal anona Da H3INHOJSNUL 1 TOHLNOD LOW 1V 1d 1 130v 2x81 ZeV4L TOHLNOOD 009 von 416 66 HOLON LOW are X 309539044 JOVI i i oit KHON 052871 E m EM AYOWSW HSV14 NLH N 43109 N31V1d MS d3AO9 HOSN3S 0334 Fi gsn 2X91 91 18214 HOSN3S 139 da INGL6NEAY YOSNAS 921381 2 Ore X009t2 S SEX HNIS 3N3Z 4H a gt AOC AOE OW Service Manual June 2003 WorkCentre PE16 BLOCK DIAGRAM 4 Memo Service Manual June 2003 WorkCentre 16 1 Lise CONNECTION DIAGRAM lagram 10 Connection D WE HOLOW N31V1d Ere 1 504 d 404991 To
5. Solution Digital Printer 1 Recycled recording paper has been Digital Printer used Digital Printer Digital Printer 2 The life of the Developer has expired Digital Printer 3 The vertical movement of the transfer roller is too great 4 The HVPS is normal Perform Engine Test Mode diagnostic code 4 1 Quality is not guaranteed when using recy cled paper 2 Replace the toner cartridge 3 Clean the bush part of the transfer roller 4 Replace the HVPS WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 39 Ghost 1 Description Ghost occurs at 75 5 mm intervals of the OPC drum in the whole printing Digital Printer Digital Printer 7 3 10 Ghost 2 Digital Printer 9 92 Check and Cause Solution 1 Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the elec trode of the Toner Unit 2 Bad contacts caused by contamination from toner particles between high voltage terminal in the main body and the one in the HVPS board 3 The life of Toner Unit has expired 4 Transfer roller lifetime 60 000 sheets has expired 5 Abnormal low temperature below 10 C 6 Damaged cleaning blade in the Toner Unit 1 Clean the contaminated terminals 2 Problem in the toner cartridge replace the toner cartridge and try to print out 3 Replac
6. 4 MEA UNIT COVER PLATEN 1 1 4 1 COVER M PLATEN AIN1 002 N 02196 1 4 2 SHEET WHITE SPONGE 1 1 Not Spared 4 3 MEA TX STACKER XEROX 1 1 Not Spared 4 3 1 PMO TX STACKER XEROX 038 N 00405 1 4 3 2 PMO DOC GUIDE L 038 N 00406 1 4 3 3 GEAR PINION 007 N 01210 1 4 3 4 PMO DOC GUIDE R 038 N 00410 1 4 3 5 IPR WASHER SPRING CU 028 N 00321 2 4 4 SPRING ETC FEED 5 6 Not Spared 4 5 PMO ROLL PINCH 022 N 02014 2 4 6 SHAFT STACKER 006 N 01217 2 4 7 MEA UNIT HINGE 003 N 00888 2 4 8 RPR ROLLER EXIT IDLE 022 N 02019 2 4 9 ICT SHAFT PINCH 006 N 01218 1 4 S SCREW TAPTITE 14 5 UNIT COVER OPEN 002 N 02197 1 5 1 COVER M OPEN 1 Not Spared 5 2 PMO GUIDE PAPER ii 2 Not Spared 6 MEA UNIT PICKUP 130 N 01270 1 6 1 PMO BUSHING WHITE d 1 Not Spared 6 2 GEAR ADF 38 il Not Spared 6 3 RING C i 1 Not Spared 6 4 ADF ROLLER 022 N 02018 1 Service Manual 2003 WorkCentre PE16 8 4 OPE Unit Assembly WorkCentre PE16 Service Manual June 2003 OPE Unit Assembly Parts List 101 N 01338 0 ELA HOU OPE 1 1 COVER M OPE 4IN1 002 N 02198 1 2 KEY M RESOLUTION 003 N 00890 1 3 KEY M COPY 003 N 00891 1 4 KEY M SCROLL 003 N 00892 1 5 KEY M STOP 003 N 00893 1 6 KEY M START 003 N 00894 1 7 KEY M TEL 003 N 00895 1 8 KEY M FAX 003 N 00896 1 9 KEY M TONER SAVE 003 N 00897 1 1
7. Service Manual 45 WorkCentre 16 July 2003 Summary of Product 4 2 4 5 Safety Relevant Facts Protecting device when overheating 1st protecting device H W cuts off when an overheat condition is detected 2nd protecting device S W cuts off when an overheat condition is detected 3rd protecting device Thermostat cuts off the power Safety device The power to the fuser is cut off when the front cover is open The overheating safety device for customer safety Maintains the surface temperature of the Fuser Cover below 80 C A customer caution label is attached on the inside of the rear cover 4 2 5 Scanner Uses a photosensitive device to read an image The Scanner consists of a CCD module Connection board ADF board AFE Analog Front End Image Processor located in the CPU platen glass and ADF CCD Module Specification 1 Resolution 600dpi A4 2 Maximum scan wide 8 5 3 Color filter Red Green Blue 4 Output channel 3 channels 5 Effective pixel 5 400 pixel 3 6 Voltage 24V amp 5V 7 Pre heating time Maximum 30 seconds 70 of light reach to it 8 The life span of a lamp 30 000 hours 25 C Image Processor Specification 1 Operating frequency 66 MHz 2 Image sensor interface 200 300 600 dpi CIS or CCD 3 Line time Copy FAX Binary Lineart Halftone PC Scan 1 5ms Line Color PC Scan Grey 256 Color True Color 4 5ms Line 4 A D conversion 10bit conversion
8. y 5 gt t 589853 5 Eos 5 5 3 T cc LL T 0 mere cc LO ai LO e PTL Holder and PTL Lens as shown below PTL 3 Unplug the PTL Holder connector then remove the Transfer Roller out as shown below 4 Unlatch the Bushing and remove it Then lift the Transfer Roller e VA os SK V E 0 18 see page 5 5 see page 5 4 see page 5 11 see page 5 y Side Cover LH RH see page 5 3 Rear Cover see page 5 2 Scanner Ass Front Cover Middle Cover and remove it LSU remove 2 Remove the three screws securing the Transfer Earth 1 Before you remove the Transfer Ass y you should 5 16 Transfer Ass mE 72 Service Manual July 2003 52 E 7 AS 2 24 WorkCentre PE16 5 17 Feed 55 4 Remove the three screws securing the Feed Bracket 1 Before you remove the Feed Ass y you should and remove it Feed Bracket f Feed Gear2 5 Remove the Idle Gear and Feed Gear2 LO oO a gt 5 3 gt 84 De Side Cover LH RH see page 5 3 Scanner Ass y see page 5 5 Front Cover see page 5 4 Middle Cover see page 5 11 Drive Ass y see page 5 18 2 Remove the two screws securing the Guide Paper and
9. Engine Test the machine has entered Engine Test Mode 6 5 2 Diagnostic NO Sub No Engine test Remark 0 1 Motor Test 1 On 2 Off 2 PickUp Test 1 On 2 Off 3 Fan Test 1 On 2 Off 4 Manual Clt Test 1 On 2 Off 5 PTL Test 1 On 2 Off 1 1 LSU Motor Test 1 On 2 Off 2 LSU Hsync Test 1 On 2 Off 3 LD Test 1 On 2 Off 2 1 Feed Sen Test Check Check Start Next Next Sensor Check 2 Exit Sen Test Check Check Start Next Next Sensor Check 3 Cover Sen Test Check Check Start Next Next Sensor Check 4 Empty Sen Test Check Check Start Next Next Sensor Check 5 Manual Sen Text Check Check Start Next Next Sensor Check 3 1 Therm ADC 180 1 On 2 Off maintain the fusing temp 80C 2 Therm ADC 140 1 On 2 Off maintain the fusing temp 1350 3 Therm ADC 120 1 On 2 Off maintain the fusing temp 1600 4 Therm ADC 100 1 On 2 Off maintain the fusing temp 1910 4 1 MHV Test 1 On 2 Off 1550V 50V 2 Dev Bias Test 1 On 2 Off 430V 20V 3 THV EN NEG Test 1 On 2 Off 1000V 300V 150V 4 THV ON 1300V 1 On 2 Off 1300V 20V 5 THV ADC 1300V 1 On 2 Off ADC Value 101 5 6 THV ADC 600V 3500V 1 On 2 Off Compare each ADC Value 6 6 Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 6 Identify Sale Date This function confirms the date th
10. Management of excess toner Collect the toner by using electric charge Cleanerless Type No excess toner OPC Drum protecting Shutter None Classifying device for toner cartridge 10 is classified by interruption of the frame channel Developing Roller 370V 4 Doctor Blade Vo 930V Vi 180V Zener Diode Max 5 0kV 130V 5 5 20403 Transfer Roller Service Manual July 2003 WorkCentre PE16 4 3 Main PBA The Main PBA is the functional center of the product It controls all basic machine operations including fax scan and printer operations sensor detection and power levels FLASH SDRAM MEMORY MODEM 74LVX161284 SUPER1284 BUFFER EXPANSION I O MODEM CLOCK MOTOR DRIVE IC INVERTER HCT273 U44 CN13 U11 U16 063 064 U15 U43 U69 U41 U41 CN14 0802 ug U58 U4g U68 TE 0503 074 U75 CN10 CN8 U118 0113 0114 OSC5 U95 U123 0115 125 0135 434 U68 CN6 0120 WorkCentre PE16 July 2003 ie Summary of Product 4 3 1 ASIC Samsung s S3C46Q0X 16 32 bit RISC micro controller is designed to provide a cost effective low power small die size and high performance micro controller solution for MFP The S3C46Q0X is developed using ARM7TDMI core 0 18 m CMOS standard cell and memory cell function block 1 8V internal 3 3V external I O boundary microprocessor with 4KByte Cache Image Processo
11. Service Manual July 2003 WorkCentre PE16 Troubleshooting 7 6 Scanning Problems 7 6 1 Defective PC Scan Description PC Scan is not functioning at all Check and Cause Solution 1 Check the Cable USB or Parallel 2 Check if the driver is installed properly 3 Check if copy function operates normally 7 6 2 Defective Image Quality of PC Scan 1 If the PC and the cable are not connected properly reconnect the cable 2 Perform a PC printing test to confirm proper driver installation and setup If test fails reinstall the driver Refer to User s Manual 3 If copy function works replace the Main PBA If copy function doesn t work replace the CCD Ass y and try again Description The image scanned is not clear bad Check and Cause Solution 1 Check the waveform form by performing a CCD test in Tech Mode 2 Check if the resolution is set too low in PC Scan options Refer to User s Manual 1 If the CCD waveform form is abnormal try to replace the CCD Ass y 2 If the resolution is set too low refer the user to the User s Manual WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 7 Toner Cartridge Service This product should only be used with Xerox Toner Cartridges specified in this document and the User Manual 7 7 1 Precautions on Safe keeping of Toner Cartridge Exposure to direct light for more than a f
12. Service Manual July 2003 WorkCentre PE16 Summary of product 4 2 6 LSU Laser Scanner Unit The LSU is controlled by the video controller It converts the received video data to pulsed laser light that is scanned onto the surface the OPC drum using a rotating polygon mirror This creates the latent image on the drum surface The OPC drum rotates at the same speed as the paper is fed When the edge of the poly gon mirror is detected the LSU generates the HSYNC signal The CPU syncs the left margin of the image to this signal After detecting the HSYNC signal the image data is sent to the LSU to begin transfer of the image left margin to the paper Each surface of the polygon mirror provides one line for scanning Service Manual 4 7 WorkCentre PE16 July 2003 Summary of Product 4 2 7 Toner Cartridge The xerographic process creates a visual image from the latent image The Toner Cartridge contains the OPC Drum developer and toner components in one unit The OPC unit contains the OPC drum and charging roller The developer unit contains toner toner cartridge supply roller developing roller and blade Doctor blade Developing Method Non magnetic 1 element contacting method Toner Non magnetic 1 element shatter type toner The life span of toner 3 000 sheets IDC Pattern A4 standard Toner remaining amount detecting sensor None OPC Cleaning Collect the toner by using electric charge FILM OPC
13. Description They may not occur periodically 1 Dark or blurry horizontal stripes occur in the printing periodically Digital Print Digital Printer Digital Printer Check and Cause Solution 1 Bad contact of the voltage terminals to developer 1 Clean each voltage terminal of the Charge Supply Develop and Transfer roller remove the toner particles and paper par Digital Printer Does Digitat Printer 2 The rollers of developer may be stained 2 Measure the interval of the black bands Charge roller 37 7 mm refer to the measurements shown oppo Supply roller 37mm site and clean the appropriate gear in the Develop roller 35 3 mm OPC Transfer roller 45 3 mm 3 If the malfunction persists replace the developer 7 3 4 Black White Spot me 1 Dark or blurry black spots occur periodically in the printing Description 2 White spots occur periodically in the printing Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Check and Cause Solution 1 If dark or blurry black spots occur periodi cally the rollers in the Developer may be contaminated with foreign matter or paper particles Charge roller 37 7 mm interval OPC drum 75 5 mm interval D If faded areas or voids occur in a black image at intervals of 75 5 mm or black spots occur elsewhere the OPC drum surface is damaged 3 black image is
14. e 9 lt 4 uN 9 o 5 5 2800 a 33 T Eq oiosiuo E 5 j U y i ai js 5 gt 213 N ALIGNMENT amp ADJUSTMENTS 6 Alignment and Adjustments This chapter describes the main functions for service such as the product maintenance method the test output related to maintenance and repair DCU using method Jam removing method and so on 6 1 Paper path Engine Part Service Manual WorkCentre PE16 June 2003 ALIGNMENT amp ADJUSTMENTS 6 1 1 Copy amp Scan Document Path Scanner Part Doc Paper 30 Sheets Pickup Roller ADF Roller Sensor Doc Sensor Regi Sensor Scan Feed Roller Exit Roller 6000000 6 1 2 Printer Paper Path 1 After receiving a print job the printer feeds the paper from the cassette or manual feeder 2 The fed paper passes the paper feeding sensor Jam 0 occurs if the sensor is not operated after a certain time passes 3 The paper passes the paper feeding sensor moving to the paper exit sensor via printing process Jam 1 occurs if the paper exit sensor is not operated after a certain time passes 4 The paper passes the paper exit sensor moving out of the set Jam 2 occurs if the sensor is still
15. of HOLTEC CO and applies LED and LCD The communication method with the Main Board CPU is a UART and related signals are Reset TXD and RXD Service Manual July 2003 WorkCentre PE16 Disassembly and Reassembly 5 Disassembly and Reassembly 5 1 General Precautions on Disassembly When you disassemble and reassemble compo nents you must use extreme caution The close proximity of cables to moving parts makes proper routing essential If components are removed any cables disturbed by the procedure must be restored as close as possible to their original positions Before remov ing any component from the machine note the cable routing that will be affected Whenever servicing the machine you must perform the following 1 Check to verify that documents are not stored in memory 2 Be sure to remove the toner cartridge before you disassemble parts 3 Unplug the power cord 4 Use a flat and clean surface 5 Replace only with authorized components 6 Do not force plastic material components 7 Make sure all components are in their proper position 8 Observe ESD precautions when handling sensi tive electronic components Releasing Plastic Latches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched WorkCentre PE16 Service Manual E Jul
16. NO CARTRIDGE Meaning The machine has detected that no toner cartridge is installed Solution Install the Cartridge NO NOT ASSIGNED Meaning The speed dial location you tried to use has no number assigned to it Solution Dial the number manually with the keypad or assign the number NO PAPER ADD PAPER Meaning The paper tray is empty The printer system stops Solution Load new paper in the paper tray OPEN HEAT ERROR Meaning Thermister is not connected to main board or contact point is loose at power on Solution Check thermister contact point Heating Lamp amp Thermostat OVERHEAT Meaning The printer has overheated Solution Your unit will automatically return to the standby mode when it cools down to normal operating temperature If failure persists check the ELA HOU FUSER PAPER JAM 0 OPEN CLOSE DOOR Meaning Paper has jammed in paper feeding area Paper is jammed in pick up unit Solution Press STOP and clear the jam PAPER JAM 1 2 OPEN CLOSE DOOR Meaning Paper has jammed inside the unit Paper has jammed in paper exit unit Solution Clear the jam RETRY REDIAL Meaning The machine is waiting for the programmed interval to automatically redial Solution You can press START to immediately redial or STOP to cancel the redial operation TONER EMPTY Meaning When the machine has encountered the Toner Empty Solution Replace the Toner Cartridge TONER LOW Meaning Toner may be low S
17. 500mVp p 500mVp p Maximum output 7 5W 0 6W 36 0W 24 0W 3 Consumption Power CH3 24VS Stand By AVG 95 Wh PRINTING AVG 350 Wh Sleep Mode AVG 20 Wh 4 Length of Power Cord 1830 50mm 5 Power Switch Use Service Manual July 2003 WorkCentre PE16 Summary of product 6 Feature Insulating resistance over 50MQ at 500 VDC Insulating revisiting pressure Must be no problem within 1 min at 1500 Vzc 10 mA Leaking voltage under 3 5mA Running voltage under 40 A peak at 25 c Cold start Under 60 A peak in other conditions Rising Time Within 2 Sec Falling Time Over 20 mSec Surge Ring Wave 6 KV 500 A Normal Common 7 Environment Condition Operating temperature range 0 40 Maintaining temperature range 25 c 85 Maintaining humid range 30 90 RH Operating atmospheric pressure range 1 8 EMI Requirement CISPR FCC CE MIC C Tick 9 Safety Requirement IEC950 C UL TUV Semko iK CB CCC EPA 4 4 3 Fuser AC Power Control Fuser HEAT LAMP gets heat from AC power The AC power controls the switch with the Triac a semicon ductor switch The On Off control is operated when the gate of the Triac is turned On Off by Photo Triac insulting part In the other words the AC control is a passive circuit so it turns the heater On Off using a signal from the Engine Control When the HEATER ON signal is turne
18. Defective FAX RECEIVE 3 1 If noise is present replace the telephone line cord Refer to Defective FAX RECEIVE 2 Check if the FAX status of the sending side is normal Description phone is ringing continuously but it cannot receive Check and Cause Solution Check if the RECEIVE Mode is TEL MODE or FAX MODE After the RECEIVE mode is changed to FAX MODE if it cannot receive replace the LIU PBA and the Main PBA in sequence WorkCentre PE16 Service Manual 19 July 2003 Troubleshooting 7 4 8 Defective FAX RECEIVE 4 Description The received data is reduced by more than 50 in the printing Check and Cause Solution Check the FAX status of the sending side After checking the data of the sending side correct the FAX of the sending side 7 4 9 Defective Automatic Receiving Description The automatic receiving function is not working Check and Cause Solution 1 Check if the RECEIVE Mode is TEL MODE or FAX 1 If the RECEIVE Mode is set to the TEL MODE reset it MODE to the FAX MODE 2 After the RECEIVE mode is changed to FAX MODE if it cannot receive replace the LIU PBA and the Main PBA in sequence 0 Service Manual July 2003 WorkCentre PE16 Troubleshooting 7 5 Copy Problems 7 5 1 White Copy Description Blank page is printed out when copying Check and Cause Solution 1 Ensure that the S
19. GUIDE P PAPER 038 N 00409 1 50 GEAR FEED 2 1 Not Spared 51 GEAR IDLE 23 1 Not Spared 52 SPRING TS 1 Not Spared 53 SPRING TS 1 Not Spared 54 IPR P TERMINAL DEVE KEY 1 2 Not Spared 55 CBF HARNESS OPC_FUSE 1 56 PBA MAIN PTL 140 N 62757 1 5 SCREW TAPTITE i 9 Not Spared S SCREW TAPTITE 12 5 SCREW ASS i 3 Not Spared Service Manual 2003 WorkCentre 16 8 8 Fuser Assembly Service Manual June 2003 WorkCentre PE16 Fuser Assembly Parts List 126 N 00214 0 AS FUSER 110V 1 110V AS FUSER 220V 126 N 00215 1 220V 1 COVER M FUSER 1 Not Spared 2 HOLDER M PLATE CLAW 1 4 3 SPRING ETC CLAW 4 Not Spared 4 PMO ROLLER EXIT 5 2 5 SPRING ETC FUSER EXIT 2 2 6 THERMOSTAT 150 130 N 01265 1 7 PMO GEAR EXIT DRV16 2 1 Not Spared 8 GEAR IDLE 23 i 1 Not Spared 9 RING CS 1 Not Spared 10 GEAR RDCN 25 15 007 N 01213 1 11 IPR ELECTRODE_LAMP 1 1 12 ELECTRODE WIRE_L 1 13 THERMISTOR NTC 130 N 01266 1 14 ELECTRODE WIRE_R 5 1 Not Spared 15 CBF HARNESS FUSER 110V 152 N 11464 1 110V WHITE CBF HARNESS FUSER 220V 152 N 02013 1 220V BLACk 16 GEAR FUSER 237 007 N 01205 1 17 BUSH M HR L T 1 Not Spared 18 ROLLER HEA
20. WorkCentre PE16 June 2003 EXPLODED VIEW amp PARIS LIST 8 1 Main Assembly Service Manual June 2003 WorkCentre PE16 Main Assembly Parts List EXPLODED VIEW amp PARTS Lis 0 WorkCentre PE16 1 ELA HOU UNIT SCAN 500 N 00105 1 1 1 COVER LCD WINDOW 1 1 2 ELA HOU ADF 101 N 01337 1 1 3 AS ELA HOU OPE XEROX 101 N 01338 1 1 4 ELA HOU PLATEN 101 N 01339 1 2 ELA HOU UNIT FRAME_110V 001 N 00407 1 110V ELA HOU UNIT FRAME_220V 001 N 00408 1 220V 3 ELA UNIT RX DRIVE 126 N 00211 1 4 UNIT LSU 122 N 00228 1 5 CBF HARNESS LSU 152 N 02010 1 7 SMPS SMPS V1 HVPS 105 N 02005 1 110V SMPS SMPS V2 HVPS 105 N 02006 1 220V 8 PBA MAIN MAIN 140 N 62743 1 9 MEA UNIT COVER MIDDLE 101 N 01334 1 10 MEA UNIT COVER FRONT XEROX 101 N 01335 1 10 1 ADJUST M MANUAL_R 1 10 2 ADJUST RACK M MANUAL 2 10 3 COVER M_FRONT ROCKY 1 10 4 ADJUST M MANUAL_L 1 Not Spared 10 5 GEAR RACK_PINION 1 Not Spared 11 MEA UNIT CASSETTE USA 050 N 00427 1 12 ELA HOU COVER SIDE L 101 N 01336 1 12 1 COVER M SIDE L i 1 Not Spared 12 2 SPEAKER 1 Not Spared 12 3 SCREW TAPTITE 2 13 COVER M SIDE R 002 N 02191 1 14 MEA UNIT COVER REAR 002 N 02192 1 14 1 COVER M RE
21. above four directions Description The printed image is dark Service Manual Check and Cause Solution 1 No charge voltage in the Main PBA Perform Engine Test Mode Diagnostic code 4 HVPS check 2 Charge voltage is not turned on due to the bad contacts between power supply in the side of the Developer and charge terminal of HVPS 1 Clean the high voltage charge terminal 2 Check the state of the connector which connects the engine board and HVPS 3 If steps 1 and 2 above did not correct the problem replace the HVPS July 2003 WorkCentre PE16 7 3 7 Uneven Density Troubleshooting Description Print density is uneven between left and right Check and Cause Solution Digital Printer The pressure force on the left and right Digital Printer springs of the transfer roller is not even Digital Printer the springs are damaged the transfer Digital Printer roller is improperly installed or the trans fer roller bushing or holder is damaged Digital Printer 2 The life of the Toner Unit has expired 3 The toner level is not even on the devel oper roller due to the bad blade 7 3 8 Background 1 Replace both the left and right Spring Holder 2 Problem with the toner cartridge replace the toner cartridge and try to print out e Description Background appears in whole area of the printing
22. operated after a certain time passes Engine Part Paper Input Cassette 8 Paper Empty Sensor Cassette D Paper Input Manual Feeder Q Paper Feeding Sensor Paper Face Down 9 Paper Exit Sensor 62 Service Manual July2003 WorkCentrePE16 ALIGNMENT amp ADJUSTMENTS 6 2 Clearing Paper Jams Occasionally paper can be jammed during a print job Some of the causes include The tray is loaded improperly or overfilled The tray has been pulled out during a print job The front cover has been opened during a print job Paper was used that does not meet paper specifications Paper that is outside of the supported size range was used If a paper jam occurs the On Line Error LED on the control panel lights red Find and remove the jammed paper If you don t see the paper open the covers Do not use a tweezers or a sharp metal tool when removing a jam The covering of a metal part can be removed which can cause an electric leakage Paper Jam2 Bypass Jam Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 2 1 Clearing Document Jams If a document jams while it is feeding through the ADF Automatic Document Feeder DOCUMENT JAM appears on the display 6 2 1
23. over 4 seconds Over heat error It has been higher than 220 C over 3 seconds 4 5 5 LSU The LSU is consists of the LD Laser Diode and the polygon motor control When the printing signal occurs it turns on the LD and drives the polygon motor When the light sensor detects the beam Hsync occurs When the polygon motor reaches normal speed LReady occurs If the two conditions are satisfied the status bit of the LSU controller register becomes 1 the LSU is ready If the two conditions are not satisfied the error shown in the table below occurs Error Description Polygon motor error When the polygon motor does not reach normal speed Hsync error The polygon motor speed is normal but the Hsync signal is not created Service Manual 17 WorkCentre PE16 July 2003 Summary of Product 4 6 LIU PBA LIU board is a Line interface unit and it is a circuit for interfacing a telephone line with a modem The circuit consists of matching transfer to conform to impedance of a receiving telephone line and a circuit to conform to impedance of a modem Also there is a ring detect circuit to detect a ring signal from a switchboard and a surge absorber to protect it from an external high voltage supply applied to a line input unit Ring Detect Circuit PC814 qum Surge Absorber 4 7 OPE PBA OPE board consists of various function keys and LCDs to display key operations MICOM creates a circuit using HT48R50
24. partially broken the transfer voltage is abnormal or the trans fer roller s life has expired 1 Run OPC cleaning Mode Print and run the Self test 2 or 3 times 2 In case of 75 5 mm interval unremovable in 1 remove any foreign substances stuck on the OPC location equivalent to black spots and white spots with a dry duster 3 The transfer roller guarantees 60 000 sheets printing If the roller s life is expired replace it 4 In case of 37 7 mm interval not removable in 1 replace the developer cartridge and try to print out 5 Clean paper particles and foreign matter from the inside of the machine WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 3 5 Light Image e Description The printed image is light with no ghost Check and Cause Solution 1 Developer roller is stained when the toner is almost used up 2 Ambient temperature is below than 10 C 3 Bad contact caused by the toner stains between the high voltage terminal in the HVPS and the one in the set 4 Abnormal output from the HVPS Run self test and check 1 4 7 3 6 Dark Image or a Black 1 Check if the Toner Save Mode is off 2 No 1 Replace the developer cartridge and try to print out 3 No 2 Wait 30 minutes after printer is pow ered on before you start printing 4 No 3 Clean up the contaminated area by the toner 5 Replace the HVPS if the problems are not solved by the
25. sec B W amp 300dpi USB ADF Letter 55 sec A4 60 sec Photo Mode Gray Platen Letter 55 sec A4 60 sec amp 300dpi USB ADF Letter 125 sec A4 130 sec Photo Mode Color Platen Letter 125 sec A4 130 sec amp 300dpi USB Resolution Optical 600 dpi Enhanced 4800 dpi Halftone 256 level Scan Width Width Max 216mm 8 5 Length Adf Max 356mm 14 0 Length Platen Max 297mm 11 7 Scan to E mail Image OCR FAX WEB From SmarThru3 Service Manual June 2003 WorkCentre PE16 Specifications 3 4 Copy Specification Items Descriptions Remarks Copy Quality Selection Text 600x300dpi or Original Image type Auto 600x300dpi selection Mode Photo 600x600dpi for Platen 600x300dbpi for ADF Other FCOT Platen Power Save Approx 54 seconds Stand by Approx 12 seconds ADF Power Save Approx 54 seconds Stand by Approx 17 seconds Copy Speed Text Mixed SDMC 16 com A4 17 com LTR MDMC 7 cpm A4 7 com LTR Photo SDMC 16 com A4 17 com LTR MDMC 7 4 7 com LTR Resolution Scan 600 600dpi Print 600 600 Zoom Range 25 to 400 for platen 25 to 100 for ADF Multi Copy 1 99 Preset Yes Contrast Control 3 level by LED Copy Mode TEXT MIXED PHOTO Collation Copy Yes 300dpi only Auto return to default mode Yes after 1 minute N up copy 2 up 4 up ADF Only AutoFit Copy Yes Platen Only Clone Yes Platen Only Poster Yes Plate
26. sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA Engine Test Mode Perform Engine Test Mode diagnos tic code 2 74 Service Manual July 2003 WorkCentre PE16 Troubleshooting 7 2 6 Door Open Description The ERROR lamp is on even when the print Door is closed Check and Cause Solution 1 The hook lever in the Front Cover may be defective 1 Replace the hook lever if defective 2 Check the Connector CN1 and Circuit of the Cover 2 Check the insertion of the Door Open S W Connect Switch department in the Main PBA 3 Replace the Main PBA or Door Open S W 7 2 7 No lamp on when the Door is open Description The ERROR lamp does not come on even when the printer Door is open Check and Cause Solution Check the Connector CN1 and Circuit of the Cover Switch 1 Check the insertion of the Door S W Connect department in the Main PBA 2 Replace the Main PBA or Door Open S W Service Manual WorkCentre PE16 July 2003 Troubleshooting 7 2 8 Defective Motor operation Description Main Motor is not driving when printing and paper does not feed into the printer resulting Jam O Check and Cause Solution 1 Motor harness may be defective 2 Perform Engine Test Mode diagnostic code 0 and Check the Motor operation 7 2 9 No Power 1 Check the Motor harness replace it
27. the toner car tridge 2 The center of the printed mat ter is contaminated with toner 1 Check whether foreign sub stances or toner are stuck to the terminal contact point of the toner cartridge 2 Check whether the state of the terminal assembly is normal If both ends of the OPC drum are contaminated with toner Try to remove the contamination with a soft cloth 2 Replace the toner cartridge WorkCentre PE16 Service Manual July 2003 Troubleshooting Fault Signs Cause amp Check Solution White Black spot Light or dark black 1 If light or dark black dots occur 1 In case of 1 above dots on the image periodically it is because the Run OPC Cleaning Mode Print occur periodically developer rollers are contami 4 5 times repeatedly to remove nated with foreign substance Especially check foreign sub White spots occur or paper particles stance on the OPC surface then in the image period 1 37 7 mm interval Charge remove it with a clean gauze ically roller moistened with IPA Isopropyl 2 75 5 mm interval OPC cycle Alcohol take care not to damage the OPC 2 Incase of 2 2 If white spots occur in a black image at intervals of 75mm or black spots occur elsewhere the OPC drum is damaged or foreign substance is stuck to the surface Run the OPC Cleaning Mode Print 4 5 times to remove the contaminants at intervals of 37mm Replace the toner cartridge at
28. ts 1 CkO 9 0 95 3 on 1 1 r r i ee 5 aeocs p sn s Z eo cr FPT sonm t 5 1 xopr r p or gt u sac Y t tY t2 1 1 equ ar 70 1 DPr pse ag sa6g mnoov P sex a 0 9m 0 P r t n su n h XV rg co Ine vo 70 1 T Y 01 m r 410 Ob a t nue ne 1A iotr 5 e u I Sj esc i x pe e t i Letyo t 1 X i X10 fern i X i x r eo 001 dE bs tm e B p nx n e uin D W PB teo RO H U K S FXY rcr bh S p gs r n pp a tr ps s oadrr 1 s 2 uis n oa m d t E i rugc r 0 a petya p d e t e P Hh ns t n p t e V t ho f0x a 0 em i a c4 FAO 2q n 58 1 BZ PSO 30a or Y h dr tu9 t iet3 The mo dt n m 1 70 2 1 T ine 5 e Sn X i POO P Yb 019 e w ScQ o o ynn i AC C XtOrP OW 51 5 10 tid eP EF t 5 pn g eD so ss 10h 05 P ii 1 s seo 0 c i 08 BW OUCH ue k EX t2 i sonn 151 ng ir Q X gr ny tu 0 mxsar 0 p 8 ur f t a iP P no e es pn i i COE 5 iyn t I stn rtx n s ev S n xe
29. up and MP signal The drive time is 300ms The diode protects the driving transistor from the noise pulse which is emitted when the solenoid is de energizing 7 Motor Driving The motor driving circuit is formed when the Driver IC is selected The A3977 Motor driver IC is used in this case The resistance Rs value of sensing and the voltage value of the V reference can be changed by the motor driving voltage value Service Manual 11 WorkCentre PE16 July 2003 Summary of Product 4 4 SMPS amp HVPS The SMPS supplies DC power to the system The supply receives 110V 220V input and outputs 5V 12V and 24V to supply the power to the main board and ADF board The HVPS creates the high voltage for THV MHV Supply Dev and supplies it to the developer to be used in optimizing the image display The HVPS uses the 24V as an input and outputs the high voltage for THV MHV BIAS toner OPC cartridge and transfer roller MANUAL SENSOR FEED SENSOR PAPER EMPTY SENSOR SUPPLY 9 COVER OPEN SWITCH F101 250V L2A MHV OPC 2 Q lt 0 lt CN3 FAN CON F2 110V 125V 3A 220V 250V 2AH EXIT SENSOR CN1 H L CON F1 110V 125V 8A 220V 250V T 5AH Service Manual July 2003 WorkCentre PE16 Summary of product 4 4 1 HVPS High Voltage Power Supply 1 Transfer High Voltage THV Function Voltage to transfer developed toner image on OPC drum to paper Output vo
30. 0 KEY M TOLL SAVE 003 N 00898 1 11 RUBBER COPY 003 N 00899 1 12 RUBBER SCROLL 003 N 00900 1 13 RUBBER TEL FAX 003 N 00901 1 15 PBA SUB OPE 140 N 62754 1 5 SCREW TAPTITE 7 Not Spared Service Manual 6 11 June 2003 WorkCentre PE16 WorkCentre PE16 gt o o lt gt c c 5 Gc 218 213 co Scanner Assembly Parts List 101 N 01339 0 ELA HOU PLATEN 1 1 MEA UNIT SCAN UPPER 1 Not Spared 1 1 COVER M SCAN UPPER 002 N 02199 1 1 2 GLASS SCAN 118 N 00500 1 1 3 MEA UNIT SCAN DUMMY 500 N 00108 1 1 3 1 COVER M SCAN DUMMY AIN1 1 1 3 2 MCT GLASS ADF 1 Not Spared 1 3 3 TAPE DOUBLE FACE 2 1 1 3 4 LABEL P SHADING 2 1 2 ELA HOU SCAN LOWER 101 N 01342 1 2 1 COVER M SCAN LOWER 2 1 2 2 ELA HOU CCD MODULE 101 N 01343 1 2 3 CBF SIGNAL CCD FFC 130 N 01271 1 2 4 ELA UNIT CORE 1 2 2 5 ICT SHAFT CCD 130 N 01272 1 2 6 PMO HOLDER BELT 1 2 7 PMO PULLEY 4 1 Not Spared 2 8 PMO HOLDER BELT 1 1 2 9 SPRING ETC BELT 1 1 2 10 SPRING CS t 1 Not Spared 2 11 PMO LEVER SENSOR 130 N 01273 1 2 12 PHOTO INTERRUPTER 130 N 01274 1 2 13 CBF HARNESS OPE FLAT COVER 10
31. 1 Input Misfeed 1 Open the ADF top cover 3 Close the ADF top cover Then load the documents back into the ADF NOTE To prevent document jams use the document glass for the thick thin or mixed documents ADF Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 2 1 2 Exit Misfeed 1 Open the document cover and turn the release knob to remove the misfed documents from the exit area 2 Close the document cover Then load the documents back into the ADF 6 2 1 3 Roller Misfeed 1 Open the document cover 2 Turn the release knob so that you can easily remove the misfed document Remove the document from the ADF or the feed area by carefully pulling it towards the right by using both hands 3 Close the document cover Then load the documents back into the ADF Service Manual 65 WorkCentre 16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 2 2 Clearing Paper Jams If paper jams occur PAPER JAM appears on the display Refer to the table below to locate and clear the paper jam PAPER JAM 0 _ Inthe paper feed area PAPER JAM 2 _ Inthe paper exit area PAPER JAM 1 _ Inthe fuser area or around the toner cartridge BYPASS JAM In the Bypass tray Follow the steps below to clear a jam To avoid tearing the paper pull the jammed paper out gently and slowly 6 2 2 1 JAMO In the Paper Feed Area 1 Open and
32. 1 N 01344 1 2 14 BELT TIMING GEAR 109 N 00542 1 2 15 ELA HOU SCAN MOTOR 101 N 01345 1 2 15 1 BRACKET M SCAN MOTOR 1 Not Spared 2 15 2 MOTOR STEP SCAN i 1 Not Spared 2 15 3 GEAR REDUCTION 1 2 15 4 GEAR IDLE 1 Not Spared 2 15 5 GEAR TIMING 1 Not Spared 2 15 6 PMO HOLDER BELT i 1 Not Spared 2 15 7 RING E 1 Not Spared 2 16 DUMPER CCD 2 Not Spared Service Manual 6 13 June 2003 WorkCentre PE16 EXPLODED VIEW amp PARIS LIST 8 6 Middle Cover Assembly Middle Cover Assembly Parts List 0 MEA UNIT COVER MIDDLE 101 N 01334 1 1 COVER M MIDDLE i 1 Not Spared 2 PMO STACKER RX XEROX i 1 Not Spared 3 RING CS 1 2 Not Spared 4 GEAR IDLE 23 1 1 Not Spared 5 PMO GEAR_EXIT_DRV16 1 6 GEAR EXIT F DOWN 1 7 MEC BEARING EXIT 013 N 13802 2 8 ROLLER EXIT F DOWN 1 9 RMO RUBBER EXIT 5 4 Not Spared 10 PMO BUSHING_F DOWN i 1 Not Spared 11 SPRING CS 4 Not Spared 12 HOLDER M EXIT F DOWN 4 Not Spared 13 PMO ROLLER_EXIT MAIN 5 4 14 PMO ROLLER_EXIT FR 4 Not Spared 15 WASHER PLAIN 7 2 16 COVER M REAR UPPER 1 17 ROLLER M_DECURL 6 Not Spared 6 14 Service Manual June 2003 WorkCentre PE16 EXPLODED VIEW amp PARTS LIST 8 7 Frame Assembly Transfer Roller
33. 2 C XE ROX WorkCentre PE16 THE DOCUMENT COMPANY SER VICE Manual DS WorkCentre PE16 5 1 2 3 4 5 6 7 8 9 Precautions Reference Information Specifications Summary of product Disassembly and Reassembly Alignment and Adjustments Troubleshooting Exploded Views and Parts List Block Diagram 10 Connection Diagram 071 0871 00 Precautions 1 Precautions Product Terms Caution A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Danger A personal injury hazard exists in the area where you see the sign Symbols Marked on the Product 0 Hot surface on or in the printer Use caution to avoid personal injury Use caution or draws attention to a particular component Refer to the manual s for information Service Manual G WorkCentre PE16 July 2003 Precautions Laser Safety Statement The Printer is certified in the U S to conform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class 1 1 laser products and elsewhere it is certified as a Class laser product conforming to the requirements of IEC 60825 Class laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class level during nor mal operation user maintenance or prescribed service condition Warning gt gt Never operate or servic
34. 2 Vertical White Line 1 If causes 1 and 2 occur in the developer cartridge replace the developer and try to print out 2 Replace the transfer roller if occurred as No 3 Description White vertical voids in the image Printer L igita Printer Printer Ligita Printer L igita Printer Check and Cause Solution k Foreign matter stuck onto the window or internal lenses of LSU mirror D Foreign matter or toner particles between the developer roller and blade In case the life of the developer has expired white lines or light image occur in front of the image Co It may occur when and foreign substances are on the window of the developer frame 4 If the fuser is defective voids occur peri odically at the top of a black image Foreign matter stuck onto the window Clean the LSU window with recommend ed cleaner IPA Clean the window with clean cotton swab 2 Foreign matter in the LSU Open the cover of LSU and clean with a cotton swab on the surface of the reflex mirror 3 Remove the foreign matter and burr of the exposure window Developer cartridge 4 Open the front cover and check that the ribs corresponds to the position of the lines 5 If the problems are not solved replace the developer cartridge 10 Service Manual July 2003 WorkCentre PE16 7 33 Horizontal Black Band Troubleshooting
35. 4 2 2 Transfer Ass y The Transfer Ass y consists of the PTL pre transfer lamp OPC Drum and the Transfer Roller PTL lights the surface of the OPC Drum reducing the charge on the drum surface to improve transfer efficiency The Transfer Roller transfers toner from the OPC Drum surface to the paper Life span 60 000 sheets in 15 30 C 4 2 3 Drive Ass y The Drive Ass y is a motor driven gear unit that drives the paper feed the Fuser and the distributing unit 4 2 4 Fuser The Fuser consists of the Heat Lamp Heat Roller Pressure Roller Thermistor and Thermostat It melts the toner to the paper using pressure and heat to complete the printing job 4 2 4 1 Thermostat The thermostat is a temperature sensing device that cuts off the power to prevent overheating or a fire when the heat lamp or the heat coil of the heat roller becomes too hot 4 2 4 2 Thermistor The Thermistor detects the surface temperature of the heat roller The information from the Thermistor provides the on off control that maintains the selected temperature of the heat roller 4 2 4 3 Heat Roller The heat roller transfers the heat from the heat lamp coil to the surface of the paper The melted toner cannot stick to the Teflon coated heat roller 4 2 4 4 Pressure roller The pressure roller mounted right under the heat roller is made of the silicon resin The toner fuses onto the paper when it passes between the heat roller and the pressure roller
36. 4 MB 820 pages Optional Memory No Max locations to 99 locations store to 1 Group Dial Fax Forward Yes On Off Broadcasting Up to 99 locations Forced Memory TX No Cover page No Delayed fax Yes Memory RX Yes Functions Voice Request No TTI Yes RTI Yes Polling No Earth Recall No Auto Reduction Yes RDC No Junk Fax barrier Yes Security Mode Yes Battery Backup Yes Min 15 minutes Not Battery Using Super Cap Service Manual Gs WorkCentre PE16 June 2003 Specifications 3 7 Paper Handling r Capacity Main Tray 250sheets 20165 Single Sheet Optional Cassette No Output Capacity 150Sheets 20lb 1Sheet Face up Output Control Face down Face up Paper Size Main Tray CST A4 Letter Legal Folio Executive B5 Bypass Bypass Envelope6 3 4 7 3 4 9 10 DL C5 B5 Paper Weight Main Tray 60 90 GSM 16 24 Ib Bypass 60 150 GSM 16 40 Ib Paper Path Standard output Bottom to Middle Front FIFO Straight Through Face up Single Sheet Paper Size Max 216 x 356mm 8 5 x14 Min 76 x 127mm 3 x5 Output Stacker Paper Extension Document Fixed Input Guide Bypass Tray Adjustable Main Tray Universal Document Adjustable ADF Paper Weight 60 105 GSM 12 5 28lb Capacity 30 sheets 80 GSM 2010 Document Size Width 148mm 216mm 5 8 8 5 Document Size Length 127 mm 356mm 5 14 0 3 8 Software
37. AR 1 1 Not Spared 14 2 COVER M FACE UP 1 15 FAN DC 127 N 01453 1 16 CBF HARNESS MOTOR 152 N 02009 1 17 MEA ETC TR 022 N 01606 1 17 1 ROLLER TRANSFER ROLLER 022 N 02017 1 17 2 GEAR TRANSFER 5 1 17 3 PPR SPACER_TR 5 1 WorkCentre PE16 Service Manual 83 June 2003 EXPLODED VIEW amp PARIS List Main Assembly Parts List cont 140 N 62744 18 CBF SIGNAL LIU 1 19 PBA LIU_USA CANADA 140 N 62758 1 PBA LIU WESTERN EUROPE 140 N 62745 1 PBA LIU_RUSSIA 140 N 62759 1 PBA LIU_SOUTH AFRICA 140 N 62760 1 20 ELA TONER UNIT i 1 Not Spared 21 PLATE P CHANNEL 015 N 00495 1 22 PBA SUB CONN 140 N 62750 1 23 CBF HARNESS ENGINE 152 N 02012 1 24 BRACKET P INLET ROCKY 030 N 00654 1 25 MEA UNIT SHIELD ENGINE 055 N 00277 1 25 1 SHIELD ENGINE ROCKY 2 1 Not Spared 25 2 SUPPORTER il 2 Not Spared 26 CBF HARNESS SCAN 152 N 11462 1 27 SUPPORTER 030 N 00655 1 28 CBF HARNESS DUPLEX GND 152 N 11463 1 29 SHEET OVERLAY XEROX 002 N 02194 1 84 Service Manual June 2003 WorkCentre 16 EXPLODED VIEW amp PARTS LIST 8 2 RX Drive Assembly RX Drive Assembly Parts List De pe Q 0 ELA UNIT RX DRIVE 126 N 00211 1 1 BRACKET P GEAR 1400 1 Not Spared 2 GEAR RDCN 53 26 1 Not Spared 3 GEAR RDCN 113 33 1 Not S
38. Centre PE16 4 1 3 Control Panel Summary of product Normal Darken O Text O Mixed O Photo O COPY FEATURE Special Reduce Enlar Enter Men RU lt Copy Fax 5 o Adjusts the brightness of the documents for the current copy job Selects the document type for the current copy job 1 C Special Allows you to use special copy features such as Clone Collation Auto fit 2 side 0 N up multiple pages on sheet and Poster copying Y m Makes a copy smaller or larger than the original Selects the number of copies Displays the current status and prompts during an operation 2 Turns on when the toner cartridge is empty 9 Scrolls through the options available for the selected menu item e Confirms the selection on the display Enters Menu Mode and scrolls through the menus available 3 Return Sends you back to the upper menu level Stop Clear Stops an operation at any time In Standby Mode clears cancels the copy options such as the contrast the image setting the copy size and the number of copies Start Copy Fax Starts a job WorkCentre PE16 Service Manual 43 July 2003 Summary of Product Dials a number or enters alphanumeric characters 4 99 9 0090 99 Reduce Enlarge Adjusts the resolution of the document
39. GE ROLLER PICK UP 022 N 02016 1 27 6 BUSH M PICK UP R 1 27 7 HOUSING M PICK_UP 1 Not Spared 28 IPR P EARTH TRANSFER 117 N 01616 1 29 HOLDER PTL 1 Not Spared 30 LENS PTL 062 N 00246 1 6 16 Service Manual June 2003 WorkCentre PE16 Frame Assembly Parts List Cont EXPLODED VIEW amp PARIS 016 N 00261 31 BUSH M TR L 1 32 SPRING ETC TR L HAWK 1 Not Spared 33 ROLLER FEED 022 N 01607 1 34 PMO BUSHING_TR L 016 N 00254 1 35 IPR P GROUND_FUSER 1 Not Spared 36 SHAFT FEED IDLE 1 Not Spared 37 BUSH M FEED IDLE 2 38 SPRING 1 2 5 39 IPR P GROUND DRIVE2 007 N 01211 1 40 SPRING TS 2 1 Not Spared 41 CAM M PICK_UP 008 N 01738 1 42 IPR P GROUND_DRIVE 5 1 Not Spared 43 SOLENOID HB PICK UP 121 N 00631 1 44 SOLENOID HB MANUAL 700 N 00094 1 45 AS GEAR PICK_UP 007 N 01212 1 45 1 PMO GEAR PICK_UP B 1 Not Spared 45 2 PMO GEAR PICK_UP A i 1 Not Spared 45 3 SPRING CS 1 Not Spared 46 BRACKET P FEED 030 N 00656 1 47 MEA UNIT CLUTCH 022 N 01609 1 47 1 GEAR FEED 1 2 1 Not Spared 47 2 PMO COLLAR_SPRING 1 47 3 SPRING TS 2 1 Not Spared 47 4 PMO HUB CLUTCH 6 1 47 5 SHAFT FEED 1 Not Spared 48 ELA HOU FUSER 110V ROCKY 126 N 00214 1 110V ELA HOU FUSER 220V ROCKY 126 N 00215 1 220V 49
40. M iod ins e a 2 an 30 E E LE 995 DANO Jav NIOLO3NNOO une 18Hd LOANOS WOND 1961 vHd LONNOS dav ano Gee 92 4212 6222 12026181 119181 918 21 101881957621 9262 HZ EZ ZZ 12 0261 BL 11914191 6121 11016 819 6 Z 5 100142 SHEZ 9112 111081 GS ANT NAS ANTS 3NOHSI 180 1 084 d 3QW gl 130 d 408801 508 9 _ 0 909 7 0726181 0188 8 LOWNYOS V LOWNVOS Hd NOSS NOST ASEH a o rins aliit ilt ma e INOA SZ 8 INO 4 90 2 24108 AND RES 0781209 803199 198 340761 34021 XH 3d 90 0 710 LOW 1V14U6 19 LOW 40 LONNVOSZ VN LOWNVOS 9 725896 Oo 92 62 12 62 22 12026181 119181 916121 1016 87 9 89621 0 21 dquii 48501 X 1 3NOHd 1 395 _ ONS 1 Vdd Vad UIEN 041002 WL Agee QN97 mE 21 xu waoowi 92 2 262 22 12 0261 8L 2191 GL 71212 10682 99762 Ou 002 MANT 8210031 er 492 NO Wasnd 90 21008 NYSY 0 622212 WMd 891808 _ AHWGL 90 4 1 049061 11102 N3AHLZL WMd AHL9L BASS o 1103 110168 QNO9S ASEPE 0333 dwz dng ani 9 RTT Tene 5125 s rele cer ocl ar cr or errr i
41. P if present 3 Paper Feeding When paper passes the actuator Feed Sensor the circuit detects the signal from the photo interrupter sends a status signal to the CPU and enables image data after a certain delay If it doesn t detect the feed sensor within 1 sec after paper is fed paper occurs Red and Yellow LEDs will be turned on at the Front Panel Developer insertion is detected using the same principle When the developer is mounted it operates the actuator and the signal from the photo interrupter is detected by the sensor input circuit That process is called developer ID sensing 4 Paper Exit Sensing The system detects the paper exiting the unit with the exit sensor and actuator attached to the frame The circuit detects the on off time of the exit sensor and the normal operation or jam information is passed to the CPU If exit is not detected JAM2 occurs 5 Cover Open Sensing The Cover Open sensor is located on the front cover When the front cover is opened 24V to the DC fan solenoid main motor polygon motor in the LSU and HVPS is cut off The cover open sensing is read from the DO bit of CPU and initiates developer ID sensing 6 DC FAN SOLENOID Driving This function is driven by a transistor and controlled by the D6 bit of the CPU When the bit is high the fan is driven by turning on the transistor and it is off when the sleep mode is selected There are two solenoids and they are driven by the paper pick
42. PMO ACTUATOR SCAN SENSOR j 1 Not Spared 2 9 SPRING ETC TORSION DOC CC2 F 3 Not Spared 2 10 IPR GROUND_ROLLER 2 1 2 11 SHAFT IDLE FEED 2 2 12 ROLLER EXIT 1 Not Spared 2 13 MEC BRUSH ANTISTATIC i 1 Not Spared 2 14 SHEET WHITE BAR i 1 Not Spared 2 15 PMO BUSH 4 Not Spared 2 16 CBF HARNESS ADR 2 1 Not Spared 2 17 GEAR AGITATOR 2 1 2 18 RING C 2 1 Not Spared 2 19 GUIDE STACKER SUB 2 Not Spared 2 S SCREW TAPTITE 9 Not Spared 3 ELA HOU ADF MOTOR 101 N 01341 1 3 1 BRACKET GEAR 1 Not Spared 3 2 MOTOR BLOWER ADF 1 Not Spared 3 3 GEAR CLUTCH 29 T 1 Not Spared 3 4 PMO WHITE CLUTCH SUB 29 1 Not Spared 3 5 GEAR CLUTCH 39 5 1 Not Spared 3 6 RING C j 1 Not Spared 3 7 GEAR IDLE 35 ADF i 3 Not Spared 3 8 GEAR 40 21 ADF 3 Not Spared Service Manual June 2003 WorkCentre PE16 ADF Assembly Parts List cont Not Spared 3 9 GEAR SWING 31 20 ADF 1 3 10 LINK M SWING ADF 1 1 Not Spared 3 11 GEAR 58 25 ADF 1 1 Not Spared 3 12 IMPELLER ADF 1 1 3 13 GEAR REMOVE ADF 1 Not Spared 3 14 WASHER PLAIN 2 Not Spared 3 15 IPR WASHER WAVE 1 3 16 WASHER PLAIN 3 Not Spared 3 17 CBF HARNESS MOTOR GND 2 1 Not Spared 3 18 RING E 6 Not Spared 3 19 SCREW TAPTITE 3 Not Spared 3 20 SPRING ETC PAD 1
43. T 022 N 01610 1 19 BUSH M HR R 016 N 00262 1 20 LAMP HALOGEN 122 N 00231 1 110V LAMP HALOGEN 122 N 00229 1 220V 21 ROLLER M EXIT F UP 1 22 ROLLER PRESSURE 022 N 01611 1 23 BEARING PRESSURE R i 2 Not Spared 24 SPRING CS 2 2 Not Spared 25 PMO BUSHING TX 3 Not Spared 26 HOLDER ACTUATOR 1 27 PMO ACTUATOR_EXIT 120 N 00428 1 28 IPR P FRAME_FUSER i 1 Not Spared 29 GUIDE M INPUT 1 1 Not Spared 30 SPRING TS 1 Not Spared 31 RMO RUBBER_EXIT 2 Not Spared 32 NUT HEXAGON j 5 Not Spared 33 LABEL P CAUTION HOT_FUSER 1 34 COVER M EXIT LOWER 5 1 35 PLATE P CLAW 4 Not Spared Service Manual 19 June 2003 WorkCentre PE16 8 9 Cassette Assembly WorkCentre PE16 Service Manual June 2003 Cassette Assembly Parts List EXPLODED VIEW amp PARTS LIST 050 N 00427 0 MEA UNIT CASSETTE USA 1 1 FRAME M_CASSETTE 1 Not Spared 2 PMO EXTENSION LARGE 1 Not Spared 3 PMO EXTENSION SMALL 1 4 PLATE P KNOCK_UP 1 Not Spared 5 SPRING CS 2 Not Spared 6 HOLDER M PAD 1 Not Spared 7 SPRING ETC EXIT ROLL FD 1 Not Spared 8 ROLLER M IDLE FEED 2 2 Not Spared 9 SPRING ES 2 Not Spared 10 PMO PLATE_LOCKER 1 Not Spared 11 SPRING ETC LOCKER PLATE 1 Not Spared 12 ADJUST M CASSETTE_L i 1 Not Spared 13 ADJUST M CASSETTE R 1
44. antly 2 If SUP is floating due to poor ground contact etc density drops to to almost non existant levels Service Manual 1 13 WorkCentre PE16 July 2003 Summary of Product 4 4 2 SMPS Switching Mode Power Supply This is the power source for the whole system It is an independent module so it can be used for common use It is mounted at the bottom of the set The module contains the SMPS which supplies the DC power for driving the system and the AC heater control which supplies the power to the Fuser The SMPS has four outputs 5V 12V 12V and 24Vs There are three kinds of power 120V exclusive America 220V exclusive Europe and 220V for China nations with unstable power supply 1 AC Input Input rated voltage AC 220V 240V AC 100 127V Input voltage range AC 198V 264V AC 90V 135V Rated frequency 50 60 Hz Frequency range 47 63 Hz Input voltage Under 4 0 Arms 2 0 Arms The state when lamp is off or rated voltage is input output 2 Rated Power Output 9 p 4 Channel name 5V 12V 24 0V 24 0VS CONNECTOR PIN 2 CON2 CON2 CON2 3 3V PIN 3 4 5V PIN 8 24V PIN 13 16 24V PIN 11 12 GND PIN 5 6 GND PIN 7 GND 9 10 GND 18 Rated outputting voltage 5V 5 12V 5 24V 10 24 10 4 75 5 25V 11 4 12 6 21 6 26 4V 21 6 26 4V Rated outputting current 10A 0 05A 10A 0 5 Ripple noise voltage 150mVp p 150mVp p
45. atter off of the pressure roller 2 If background appears badly in the printing fix it by referring to the solutions for background See 7 3 8 Background WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 1 7 Paper rolled in the OPC e Description Paper is rolled up in the OPC Check and Cause Solution 1 Paper is out of specification 2 Paper is curled 7 1 8 Defective ADF 1 Use recommend paper 2 How to remove the rolled paper in the OPC Remove the paper while turning the OPC against the ongoing direction Clean fingerprints on the OPC softly with soft cloth dampened with IPA Isopropyl Alcohol tis sue Description ADF Automatic document Feeder is not operating properly Check and Cause Solution 1 Check if ADF rubber and HOLDER rubber are dam aged 2 Check if the document sensors of ADF Ass y 3 paper sensors are normal 1 Replace the contaminated or damaged part 2 Replace the ADF ASS Y 74 Service Manual July 2003 WorkCentre PE16 Troubleshooting 7 2 Printing Problems malfunction 7 2 1 Defective Operation LCD WINDOW Display Description Strange characters are displayed on the OPE Panel and buttons do not operate Check and Cause Solution 1 Clear the memory see page 6 5 3 1 Try again after clearing the memory 2 Check if OPE Harness is connected to the Connection 2 Aft
46. can Cover is closed 2 Check shading profile 3 Check white black reference voltage in the Main PBA 7 5 2 Black Copy 1 Exposing the drum to direct light for more than a few minutes can cause blank images 2 Remake shading profile in the tech mode 3 Replace the Main PBA e Description Black page is printed out when Copying Check and Cause Solution 1 Check the CCD problem in Main PBA 2 Check shading profile 1 Check the CCD harness contact 2 Remake shading profile in the tech mode WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 5 3 Abnormal noise Description There is noise when copying Check and Cause Solution 1 Check the Scanner Motor and for any mechanical damage 2 Check the Motor Driver in Driver PBA 7 5 4 Defective Image Quality 1 Ensure that the Scanner Motor is correctly positioned and check for any mechanical damage in the CCD car riage components 2 If any driver is defective replace it Connection PBA U4 1 19 or U5 1 19 0V to 24V swing signal when operating Description The copied image is light or bad Check and Cause Solution 1 Check shading profile 2 Check the gap between original and scanner glass 3 Check printing quality 1 Remake shading profile in the Tech Mode 2 A gap exceeding 0 5 mm can cause a blurred image 3 See Printing Quality Problems
47. close the front cover The jammed paper 4 Insert the paper tray into the machine until it snaps automatically exits the machine into place If the paper does not exit continue to Step 2 2 Pull the paper tray open 5 Open and close the front cover to resume printing 3 Remove the jammed paper by genily pulling it straight out If there is any resistance when you pull the paper or the paper is not seen in this area skip to the fuser area around the toner cartridge Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 2 2 2 JAM 2 In the Paper Exit Area 1 Open and close the front cover The jammed paper 4 Remove the jammed paper by gently pulling it automatically exits the machine straight out If the paper does not exit continue to Step 2 2 Gently pull the paper out of the front output tray 5 Close the rear cover 3 If there is any resistance when you pull the paper 6 Open and close the front cover to resume printing the paper is not seen in the front output tray open the rear cover Service Manual 67 WorkCentre 16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 2 2 3 JAM1 In the Fuser Area of Around the Toner Cartridge Area NOTE The fuser area is hot Be careful when removing paper from the machine 1 Open the front cover and remove the toner cartridge 3 Replac
48. cs or Imbedded Drive Electronics Institute of Electrical and Electronics Engineers Inc Isopropy Alcohol Images Per Minute Kilogram local area network pound s Laser Beam Printer Liquid Crystal Display Light Emitting Diode Laser Scanning Unit Megabyte Megahertz Nonvolatile random access memory Organic Photo Conductor Printed Board Assembly Printer Command Language Printer Control Language Page Discription Language Page Per Minute Pre Transfer Lamp Quantity Random Access Memory Read Only Memory Second Cassette Feeder Switching Mode Power Supply Samsung Printer Graphic Processor Samsung Printer Language Simultaneous Peripheral Operation Online Switch Synchronous or synchronization Universal Serial Bus 2 Service Manual July 2003 WorkCentre PE16 Reference Information 2 3 The Sample Test Patterns The following test patterns are the standard patterns used to test the product in the factory Cartridge life span and printing speed are measured with the patterns shown below The picture in the manual is 70 size of the actual A4 size 2 3 1 A4 5 Pattern i 9 0 e A K 06 cS hh rom E r a Y bs 1M 5 g 723 s i 4 n 0 19 t f l N 1 ot f t PSF Ott O 2 UX S O i t N tl ti uso wri aG 1 u p O n X0t 11 at L ey m m n N T C hrry x i t 185 X 0 UtBt N Qir ep np pepa we t eo t s Iv re 5 b te x jsn auo S
49. curing the Thermister and remove it as shown below Service Manual July 2003 7 Unwrap the Thermister Harness as shown below gt 2 Te Slo s o 7 E 215 s 27 gt e G a wi gt 0 5 2 8 Eg EI 65 2 Eo x 95 52 d 5 D 2 P e gt S 2089 o 0 poo d oor For c 55 G 228 L 284 8 o T PEO x ace uw 5 5 2 s 5 c z 25 72 G 5 remove it Drive Ass y 3 Remove the three screws securing the LSU and 3 Take out the Drive Ass from the Main PBA gt 5 z 5 5 2 lt D 9 gt eo E o 10 gt 5 5 2 2 lt 5 Sst zo 5 o v og 0 6 5 G 2109 50 o S V 0 65 0695 6 TL o 5 o Go 5280806 Z 8 0 o TA 2 vI ES gt o E 2 5 5 5 2259 3256 a 22 855589 2 88 S 288242 5 2598 g gt 722
50. d on at Engine Control the LED of PC1 Photo Triac turns on The blinking light the Triac part light receiving part takes the voltage and the voltage is supplied to the gate of Triac and flows into the Triac As a result the AC current flows in the heat lamp supplying heat to the heat roller On the other hand when the signal is off the PC1 is off the voltage is cut off at the gate of Triac the Triac remains off and the heat lamp is turned off 1 Triac THY1 feature 12A 600V SWITCHING 2 Phototriac Coupler PC3 Turn On If Current 15mA 50mA Design 16mA High Repetitive Peak Off State Voltage Min 600V Service Manual 15 WorkCentre 16 July 2003 Summary of Product 4 5 Engine F W 4 5 1 Feeding If feeding from the cassette the pickup roller drive is controlled by the solenoid The solenoid is switched on and off by contro signals from either the general output port or the external output port If feeding from the manual feeder paper presence is sensed by the manual sensor and paper is fed by driving the main motor insert the paper in front of the feed sensor While paper moves occurrence of jam is judged as below Refer to 6 2 Clearing Paper Jams 4 5 1 1 Jam 0 Paper is picked up but cannot enter path due to paper feed failure Paper is picked up and enters path but it cannot reach the feed sensor in specified time due to slip etc After pick up if the feed sensor is not on p
51. e OHD key is pressed 3 Check the connection of HARNESS between the LIU and the Main PBA 4 Check if the SPEAKER is connected correctly 7 4 2 Defective MF DIAL 1 If the telephone cord is normal but there is no dial tone connect a phone to check for a dial tone if no dial tone replace the LIU PBA 2 If you cannot hear the OHD CLICK sound the OPE ASS Y may be defective Replace the OPE ASS Y 3 Check the connection of Speaker and replace it 4 If the problem still persists replace the Main PBA e Description MF DIAL is not functioning Check and Cause Solution 1 Check if the telephone line is connected correctly 2 While the BUTTON KEY is pressed check for a CLICK sound 3 Check the connection of HARNESS between the LIU and the Main PBA 1 If you cannot hear the OHD CLICK sound the OPE ASS Y may be defective Replace the OPE ASS Y 2 If you can hear a CLICK sound after checking the connection of harness between the LIU and the Main PBA replace the harness 3 If the problem still persists replace the LIU and the Main PBA in that order Notes Product supports the MF DIAL type only WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 4 3 Defective FAX SEND RECEIVE Description The FAX SEND RECEIVE is not functioning Check and Cause Solution 1 Check if you can get a dial tone by pressing 1 If the MODEM testin
52. e consumer bought the product and used it for the first time When the consumer first operates the machine it will start a scan and page count The time the machine was first used is stored in memory These settings are retained after memory delete Clear All Memory lt Method gt Press MENU 1 9 3 in sequence Firmware version is displayed on LCD Press 1 in the number keypad The LCD display shows Updated date Press 2 in the number keypad The LCD display shows Product first use date Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 7 Consumables and Replacement Parts The cycle periods listed below are a general guideline for maintenance The example list is for an average usage of 50 transmitted and received documents per day Environmental conditions and actual use may cause these periods to vary The cycle periods given below are for reference only COMPONENT REPLACEMENT CYCLE ADF Rubber 20 000 Pages ADF Roller 60 000 Pages Pick up Roller 60 000 Pages Friction Pad 60 000 Pages Transfer Roller 60 000 Pages Fuser 60 000 Pages Toner Cartridge 3 500 Pages A4 IDC 5 Pattern Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 8 Abnormal Image Printing and Defective Roller If abnormal image prints periodically check the parts shown below OPC Drum 9 Transfer Rolle
53. e the engine board if not solved by the above Steps 1 and 2 4 If not solved by Step 3 check the transfer roller lifetime and replace it 5 Wait about 30 minutes after power on before using printer 6 Problem in the toner cartridge replace the toner cartridge and try to print out Description Ghost occurs at 75 mm intervals of the OPC drum the whole printing When printing on card stock or transparencies using manual feeder Digital Printer Digital Printer Digital Printer a 3 3 Check and Cause Solution When printing on card stock thicker than nor mal paper or transparencies such as OHP higher transfer voltage is required Select Thick Mode on paper type menu from the software application and after use we rec ommend returning to the original Mode 14 Service Manual July 2003 WorkCentre PE16 7 3 11 Ghost 3 Troubleshooting Description White ghost occurs in the black image printing at 32 mm intervals Check and Cause Solution Digital Printer 1 The life of Toner Unit has expired Digital Printer 2 The abnormal voltage and bad contact of Digital Printer the terminal of the supply roller 7 3 12 Ghost 4 1 Problem in the toner cartridge replace the toner cartridge and try to print out 2 Replace the SMPS PBA e Description Ghost occurs at 64 mm intervals Check and Cau
54. e the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic safety precautions should always be followed to reduce risk of fire electric shock and injury to persons ATTENTION ATTENZIONE PRECAUCION ADVARSEL ADVARSEL VARNING VARO CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GE FFNET NICHT DEM STRAHL AUSSETZEN RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DANGEREUSE AU FAISCEAU RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO RADIACION LASER IVISIBLE CUANDO SE ABRE EVITAR EXPONERSE AL RAYO USYNLIG LASERSTR LNING VED BNING NR SIKKERHEDSBRYDERE ER UDE AF FUNKTION UNDG UDSAETTELSE FOR STR LNING USYNLIG LASERSTR LNING N R DEKSEL PNES STIRR IKKE INN STR LEN UNNG EKSPONERING FOR STR LEN OSYNLIG LASERSTR LNING N R DENNA DEL PPNAD OCH SP RREN URKOPPLAD BETRAKTA EJ STRLEN STRLEN R FARLIG AVATTAESSA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA N KYM TT M LASER S TEILYLLE L KATSO S TEESEEN VORSICHT PRET AH ajo xiato Sa your SLE Service Manual July 2003 WorkCentre PE16 Precautions Power Safety Precautions Power Source For 110 VAC units do not apply mo
55. e the toner cartridge and close the front cover Printing automatically resumes 2 Remove the jammed paper by genily pulling it straight out 63 Service Manual July 2003 WorkCentre 16 ALIGNMENT amp ADJUSTMENTS 6 2 2 4 BYPASS JAM In the Bypass Tray BYPASS JAM appears on the display when the machine does not detect paper in the Bypass tray due to no paper or improper paper loading when you try to print using the Bypass tray BYPASS JAM also may occur when the paper is not properly fed into the machine through the Bypass tray In that case pull the paper out of the machine 6 2 2 5 Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided If a paper jam occurs follow the steps outlined in Clearing Paper Jams Follow the procedures in Loading Paper Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray Do not remove the paper from the tray while printing Flex fan and straighten the paper before loading Do not use creased damp or highly curled paper Do not mix paper types in the paper tray Use only recommended print materials See Paper Specifications Ensure that the recommended print side is facing down when loadin
56. er confirming that OPE Harness is connected to B d correctly the Connection correctly replacethe OPE Ass y and Main Board in sequence 7 2 2 Defective LCD Operation Description Defective LCD Operation Check and Cause Solution 1 Clear the memory See page 6 4 3 1 Disassemble and reassemble the OPE Ass y Replace defective part 2 Confirm you can hear a click sound while pressing a key 2 Replace the OPE Ass y and the Main PBA in on the OPE panel sequence Service Manual WorkCentre PE16 July 2003 Troubleshooting 7 2 3 Not functioning of the fuser gear due to melting away Description The fuser gear melts and breaks Check and Cause Solution 1 Check the Heat Lamp 1 Replace the Fuser 2 Replace the Main PBA 3 Replace the SMPS 7 2 4 Paper Empty e Description paper lamp on the operator panel is on even when paper is loaded in the cassette Check and Cause Solution 1 Bending or deformation of the actuator of the paper sen 1 Replace the defective actuator sor 2 The function of the Main PBA is defective Perform 2 Replace the Main PBA Engine Test Mode Perform Engine Test Mode diagnos tic code 2 7 2 5 Paper Empty without indication e Description The paper lamp on the operator panel does not come on when the paper cassette is empty Check and Cause Solution 1 Bending or deformation of the actuator of the paper
57. ew minutes may cause damage to the cartridge 7 7 2 Service for the Life of Toner Cartridge If the printed image is light due to low toner level you can temporarily improve the print quality by redistributing the toner Shake the toner cartridge however you should replace the toner cartridge to solve the problem 7 7 2 1 Redistributing Toner When the toner cartridge is near the end of its life white streaks or light print occurs The LCD displays the warning mes sage Toner Low You can temporarily reestablish the print quality by redistributing the remaining toner in the cartridge 1 Open the Front Cover 3 Unpack the new toner cartridge and gently shake it hor izontally four or five times to distribute the toner evenly inside the cartridge 4 Save the box and the cover for shipping Slide the new toner cartridge in until it locks into place Note Help the environment by recycling your used toner car tridge Refer to the recycling brochure packed with the toner cartridge for details 0 24 Service Manual July 2003 WorkCentre PE16 7 7 3 Signs and Measures at Poor toner cartridge Troubleshooting Fault Signs Cause amp Check Solution Light image and printed image 1 If the image is light or unclean 1 All of 1 2 3 partially blank is light or unclean and untidy printed image 1 If image quality improves after image and untid
58. g is normal and there is no dial OHD tone replace the LIU PBA 2 Check if you can hear a RECEIVE tone while 2 If the MODEM testing is not normal replace the Main MODEM testing in the TECH mode PBA 7 4 4 Defective FAX SEND e Description RECEIVE is functioning but SEND is not functioning or the received data are broken Check and Cause Solution 1 Check if there is noise when pressing on hook 1 If noise is present while on hooking replace the tele dial phone line cord 2 Check the RECEIVE condition by trying to send a FAX to another fax machine from the sending FAX 3 Check if the telephone line is connected to the product Check if it has excessive noise 18 Service Manual July 2003 WorkCentre PE16 7 4 5 Defective FAX RECEIVE 1 Troubleshooting e Description SEND is functioning but RECEIVE is not functioning or the received data are broken Check and Cause Solution 1 Check if there is NOISE when pressing on hook dial 2 Check the RECEIVE condition by receive a FAX at another fax machine 7 4 6 Defective FAX RECEIVE 2 1 If NOISE is present while on hooking replace the tele phone line cord Description received data are lengthened or cut the printing Check and Cause Solution 1 Check if there is noise when pressing on hook dial 2 Ask to the sending side to check the image quality of a FAX received from another machine 7 4 7
59. g paper in the paper tray and facing up in the Bypass tray Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 3 User Mode The figure below shows the possible user function settings Usage details are provided in the user manual In the service manual the items are about the possible set up by user 1 Paper Setting 2 Copy Setup 3 Fax Setup Paper Tray Change Default Receive Mode Paper Size Timeout Ring to Answer Contrast Redial Term Redials MSG Confirm Auto Report Auto Reduction Discard Size 4 Fax Feature 5 Advanced Fax 6 Reports Delay Fax Send Forward Phone Book Priority Fax RCV Forward Send Report Add Cancel Toll Save RCV Report Junk Fax Setup System Data Secure Receive Scheduled Jobs Prefix Dial No Tx Confirm Stamp RCV Name Junk Fax List ECM Mode 7 Sound Volume 8 Machine Setup 9 Maintenance Speaker Machine ID Clean Drum Ringer Date amp Time Notify toner Key Sound Clock Mode Clear Memory Alarm sound Dial Mode Language Power Save CCD Power Save USB Mode 10 Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 4 Tech Mode 6 4 1 How to Enter Tech Mode In service Tech mode the technician can check the machine and perform various tests to isolate the cause of a malfunction While in Tech mode the machine still performs all normal operations To enter the Tech mode To enter the Tech mode press 8 0 9 3 0 in seque
60. ge developing voltage and the transfer voltage are controlled by PWM Pulse Width Modulation Each output voltage is changeable due to the PWM duty The transfer voltage admitted when the paper passes the transfer roller is decided by environment recognition The resistance value of the transfer roller is changed due to the surrounding environment or the environment of the set and the voltage value which changes due to the environments is changed through AD converter The voltage value for impressing to the transfer roller is decided by the changed value Service Manual July 2003 WorkCentre PE16 Summary of product 4 5 4 Fusing The temperature of the heat roller s surface is changed due to the resistance value of the thermistor By converting the voltage value to a digital value through the AD converter the temperature is selected The AC power is controlled by comparing the target temperature to the value from the thermistor If the value from the thermistor is out of the controlling range while controlling the fusing the error stated in the table occurs 4 5 4 1 Error Type Open heat error When warming up it has been lower than 68 over 25 sec Lower heat error Standby It has been lower than 100 C over 25 sec Printing 2 consecutive pages it has been lower than 145 C over 5 sec 3 consecutive page it has been 40 C lower than the fixed fusing temperature
61. ical component unless you are instructed to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the unit manually rotate drive assemblies rollers and gears Warning Do not try to manually rotate or manually stop the drive assemblies while any unit drive motor is running Servicing Fuser Components Warning This product uses heat to fuse the toner image to media The Fuser Assembly is VERY HOT Turn the unit power off and wait at least 5 minutes for the Fuser to cool before you attempt to service the Fuser Assembly or adjacent components Service Manual July 2003 WorkCentre PE16 2 Reference Information Reference Information This chapter provides reference information for this service manual consisting of the tool list a list of acronyms and abbreviations and examples of test patterns 2 1 Tool for Troubleshooting The following tools are recommended for perfomance of the troubleshooting functions described in this service manual N 1 DVM Digital Volt Meter Standard Indicates more than 3 digits XN X P Tweezers Standard For general home use small type 7 3 Driver Standard type type M3 long short M2 long M2 short A 4 Cotton Swab Standard For general home use for medical service 5 Cleaning Equipment IPA Isopropyl Alcohol dry cloth or a li
62. ick up is repeated After repeating pick up if the feed sensor is still not on after the specified time Jam 0 is set Jam 0 status indicates that the leading edge of the paper doesn t pass the feed sensor Even though the paper reaches the feed sensor the feed sensor doesn t turn on t is a status that the leading edge of the paper already passes the feed sensor 4 5 1 2 Jam 1 After the leading edge of the paper passes the feed sensor the trailing edge of the paper does not pass the feed sensor after the specified time The feed sensor cannot be Off After the leading edge of the paper passes the feed sensor the paper does not pass the exit sensor after the specified time The exit sensor cannot be On The paper remains between the feed sensor and the exit sensor 4 5 1 3 Jam 2 After the trailing edge of the paper passes the feed sensor the paper does not pass the exit sensor after the specified time 4 5 2 Drive By gearing the main motor drives the rollers such as feeding roller developing roller fuser roller and dis tributing roller The step motor is controlled for the sections acceleration section and fixed speed section In the initial stage of the motor run appoint the acceleration section to prevent the isolation of the motor It is controlled by the A3977 motor driver IC The step signal and the enable signal are sent to make the phase for driving the motor in CPU 4 5 3 Transfer The charging volta
63. icroOrl ec 6 YE l so UE yOLOW dOSNAs ES 05436 0333 AldWi d 1 081 I rumom 9005 157 1 108 ns1 i 1nO XA boe LIS 10 1020 VSN 40 June 2003 Service Manual 0921 asi YOSNAS 83 09 N31V13 WorkCentre PE16 CONNECTION DIAGRAM 4 Memo Service Manual June 2003 WorkCentre 16
64. if defective 2 Replace the SMPS or Main Board if necessary Description When system power is turned on all lamps on the operator panel do not come on Check and Cause Solution 1 Check if the power input and SMPS output are normal 2 Check inside the LED Panel on the front cover if the LED Panel does not appear after normal warm up 1 Replace the power supply cord or SMPS 2 Replace the control board 3 Replace the LED panel 73 Service Manual July 2003 WorkCentre 16 Troubleshooting 7 2 10 Vertical Line Getting Curved Description When printing vertical line gets curved Check and Cause Solution 1 If the supply of 24v is unstable in the Main Control board 1 Replace LSU linking with LSU check drive by Engine Test Mode Diagnostic Code 1 LSU Motor on 2 Replace the Main Control board Service Manual WorkCentre 16 2003 Troubleshooting 7 3 Printing Quality Problems 7 3 1 Vertical Black Line and Band Description 1 Straight thin black vertical line occurs in the printing 2 Dark black vertical band occurs in the printing Check and Cause Solution 1 Damaged developer roller in the developer Deformed Doctor blade or cleaning blade 2 Scratched surface of the discharge roller in the developer 3 Partial depression or deformation on the surface of the transfer roller 7 3
65. ift the Main PBA out as shown Disassembly and Reassembly Service Manual WorkCentre PE16 July 2003 WorkCentre 16 lift the SMPS out as shown below 4 Remove the three screws securing the SMPS Then Inlet M UNE July 2003 Engine Shield Ass y see page 5 12 securing the Engine Shield and remove it Service Manual 2 Remove the three screws securing the Inlet Bracket 3 Unplug the one connector and remove the one screw 1 Before you remove the SMPS you should remove 5 11 SMPS 5 12 Fuser Ass y 1 Before you remove the Fuser Ass y you should remove Rear Cover see page 5 2 2 Unplug the two connectors from the Main PBA and SMPS as shown below Then remove the four screws securing the Fuser Ass y and remove it 3 Remove the two screws securing the Thermostat Then lift the Thermostat out Thermostat 4 Remove the two screws securing the Halogen Lamp Then take out the Halogen Lamp from the Heat Roller Halogen Lamp 5 Remove the one screw securing the Idle Gear and remove it 19 Gear 6 Remove the four screws securing the Fuser Cover and remove it as shown below Service Manual WorkCentre PE16 July 2003 WorkCentre 16 8 Remove the one screw se
66. intervals of 75 5 mm Remove foreign substance Broken image Replace the toner cartridge 3 If a black and white or graphic 3 In case of 3 image is partially broken at Exchange the transfer roller irregular intervals the transfer because the life of the transfer roller s life has expired or the roller has been exceeded transfer voltage is abnormal Exchange the SMPS PBA 25 Service Manual July 2003 WorkCentre 16 Fault Signs Cause amp Check Troubleshooting Solution Ghost amp Image Contamination The printed image is too light or dark or partially contami nated black Totally contaminat ed black Black image print ed out The density of print outs is too dark and ghost occurs 1 The printed image is too light or dark or partially contami nated black 1 Check whether foreign sub stance or toner are stuck to the terminal contact point of the toner cartridge 2 Check whether the terminal assembly is damaged 2 Totally contaminated black Black image printed out 1 Check for foreign substances stuck to the terminal contact point of the developer and for damage to the assembly Especially check the charge roller terminal 3 The printed image is dark and ghost occurs 1 Check for foreign substance on the terminal point of contact of the developer and for damage to the assembly Especially check the developing ro
67. ions are correct at the time of printing Product specifications are subject to change without notice See below for product specifications 3 1 General Specifications Items Descriptions Major Features Copier Print Scan Fax With ADF Size W D H 474 X 436 X 417 mm w o Hand Set Weight 13 Kg 28 8 lbs With Toner Cartridge LCD 16 2 Char Interface USB1 1 amp IEEE1284 Power Consumption Printing 350W Sleep Mode 20W Power Switch Yes Noise Operating 55 dBA Standby 35 dBA Warm Up Less than 42 seconds Approval Class B Device Memory 16 MB Printer 8M Fax 4M Scan 2M System 2M Internal Connectivity N A 3 2 Print Specification sma Print Speed 17ppm Letter 5 Character 16pp A4 Pattern Print Method Laser Scanning Unit Electro Photography Print Language SPL Power Save Yes 5 10 15 30 45min Resolution Normal 600 600dpi RET No Toner Save Yes Memory 8 MB FPOT Stand by Approx 12 seconds Power Save Less than 54 seconds Printable Area 208 X 271 mm Letter 202 289 mm 4 Toner Save Yes Service Manual WorkCentre PE16 June 2003 Specifications 3 3 Scan Specification Halftone Gray Scale 256 level Scan Method Color CCD ITU T 1 Chart Scan Speed ADF Letter 25 sec A4 28 sec Text Mixed Mode seconds scan Platen Letter 25 sec Ad 28
68. ller if contaminated 3 Disassemble the fuser and clean the H R Heat Roller and P R Pressure roller Check the area between H R and Thermistor If contaminated clean the area Replace the contaminated part 7 3 15 Blank Page Print out 1 Description Blank page is printed Check and Cause Solution Bad ground contacts in OPC and or devel Clean the terminals of the toner cartridge and oper the printer 7 3 16 Blank Page Print out 2 1 Blank page is printed e Description 2 One or several blank pages are printed 3 When the printer turns on several blank pages print Check and Cause Solution 1 Bad ground contacts in OPC and or 1 Clean the terminals of the toner cartridge developer 2 The Pick up Solenoid is not working 2 Perform the engine self test using Engine Test correctly Mode diagnostic Mode code 0 if the Pick up Solenoid is normal 3 If not solved by the Steps1 2 replace the engine board 4 Turn the power off clear the print job on the computer and try printing again 16 Service Manual July 2003 WorkCentre PE16 7 4 Fax amp Phone Problems 7 4 1 No Dial Tone Troubleshooting Description While on hook button is pressed there is dial tone Check and Cause Solution 1 Check if the telephone line cord is connected to TEL LINE correctly 2 Check if it makes CLICK sound whil
69. ller terminal 1 All of 1 2 above 1 Remove toner and foreign substances on the contacts of the developer 2 The contacts of the unit facing the developer must also be cleaned 3 If the terminal assembly is damaged Replace the broken part 2 In case of 2 It is a condition when the OPC drum of the toner cartridge is not electrically charged 3 In case of 3 It is a condition of the developer bias voltage Clean the terminals of the developing roller then recheck it WorkCentre PE16 Service Manual July 2003 Troubleshooting 4 Memo Service Manual July 2003 WorkCentre 16 EXPLODED VIEW amp PARIS LIST 8 Exploded Views and Parts List 8 1 Main Assembly Exploded view page 8 2 8 2 Rx Drive Ass y Exploded view page 8 5 8 3 ADF Assembly Exploded view page 8 6 8 4 OPE Assembly Exploded view page 8 10 8 5 Scanner Assembly Exploded view page 8 12 8 6 Middle Cover Assembly Exploded view page 8 14 8 7 Frame Ass y Exploded view page 8 15 8 8 Fuser Ass y Exploded view page 8 18 8 9 Cassette Ass y Exploded view page 8 20 Service Manual
70. ltage 1300V DC 20V Error If THV doesn t output a ghost same character is printed after one cycle 76mm of OPC with low density occurs due to toner on OPC drum not transferring normally to media 2 Charge Voltage MHV Function Charges entire surface of OPC with 900V 1000V Output voltage 1550V DC 50V Error If MHV doesn t output solid black print out occurs because toner on developing roller moves to OPC drum due to the surface of OPC not being charged 3 Cleaning Voltage THV Function Removes excess toner on transfer roller surface by negative voltage on OPC drum to recover toners Output Voltage 300V 150V Error Toner contamination occurs at the backside of a printed paper 4 Developing Voltage DEV Function Develops a toner image using a difference of electronic potential between the part of the OPC drum exposed by the LSU and the part not exposed Generally the electronic potential of exposed OPC is 180V and exposed developer is 350V when printing so toner with minus is developed on an exposed part Output voltage 430V DC 20V Error 1 If DEV is GND density is reduced significantly 2 If DEV is floating due to poor ground contact etc density is increased significantly 5 Supply Voltage SUP Function Voltage to supply toner to developing roller Output voltage 630V DC 50V Use ZENER Gear Error 1 If SUP is GND a density is reduced signific
71. n ECM mode and receiving memory must be set up as 10096 If not the function will operate abnormally Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 4 4 Machine Test SWITCH TEST Use this feature to test all keys on the operation control panel The result is displayed on the LCD window each time you press a key MODEM TEST Use this feature to hear various transmission signals to the telephone line from the modem and to check the modem If no transmission signal sound is heard it means the modem part of the main board malfunctioned DRAM TEST Use this feature to test the machine s DRAM The result appears in the LCD display If all memory is working normally the LCD shows lt lt O K gt gt ROM TEST Use this feature to test the machine S ROM The result and the software version appear in the LCD display FLASH VER 1 00 V ENGINE VER 1 00V PATTERN TEST Using this pattern printout you can check if the printer mechanism is functioning properly this feature is needed during production it is not required for service SHADING TEST The function is to get the optimum scan quality by the specific character of the CCD Charge Coupled Device If the copy image quality is poor perform this function to check the condition CCD unit lt Method gt 1 Select the ADJUST SHADING at the SHADING VALUE TECH MODE 2 Push the SET UP button then an image will be
72. n Only WorkCentre PE16 Service Manual 2003 Specifications 3 5 Telephone Specification Handset No On hook Dial Yes Search Yes Phone Book by using Phone Book Button 1 Touch Dial 10EA 3 4 Numeric Key Auto dial 100 locations Using 3 4 buttons TAD I F No Tone Pulse Selectable in Tech Mode Pause Yes Auto Redial Yes Last Number Redial Yes Distinctive Ring No Caller ID No External Phone Interface No Report amp List Print out Tx Rx Journal Yes Confirmation 2 types available with Image TCR w o image TCR Help List No Auto Dial List Yes System Data List List all user setting Sound Conirol Ring Volume Yes Off Low Key Volume Yes On Off Speaker Yes On Off Service Manual June 2003 WorkCentre PE16 Specifications 3 6 Fax Specification Remarks Compatibility ITU T G3 Communication System PSTN PABX Modem Speed 33 6 Kbps TX Speed Approx 3 sec Compression MH MR MMR JPEG ECM Yes Resolution Std 203 x 98 dpi Fine 203 x 196 dpi S Fine 300 x 300 dpi Scan Speed ADF Std Approx 5sec LTR 6 sec A4 Fine Approx 7 5sec LTR 8 sec A4 S Fine Approx 7 5sec LTR 8 4 Rx fax duplex print out No Multiple page scan speed Approx 7 ppm LTR 7 5 ppm A4 Receive Mode Fax TEL Memory Capacity
73. n eo xw td 1 Ui C i7 SPX m uros3 js s n M at surn2 je u 1 X tH res c W 5 oe Q FOP nN r ud e 104 s a os on d b So 6p 5 HiST 0 J t R 6 ei T r J p r e ro F Bui OP mM q t i O XB iO hn t r i a ses m g F I soy ors fE 0 O p t H r s nzE e iea t E oo wag e 56 n d X er 5 t oO t idt s 0 P e t 11 R XX i 4 1 fg S m X h te C g os 00 nDn t00 OZdI dno O W ae or R t iCF 1 B S yr 5 X roe t r B 0 Ei h n 57 C s 0010 t r FM i S 0 X pe H current Printing page js 1 of 1 Service Manual 3 WorkCentre PE16 July 2003 Reference Information 2 3 2 A42 Pattern 0 Ow 5 5M 1 02 d u ag a i B V AE Q xt 505 5 T Od a ort C k N 1 M s g V e current Printing is 1 Of 1 Service Manual July 2003 WorkCentre PE16 Reference Information 2 3 3 A4 IDC 5 Pattern INTEROFFICE MEMORANDUM TO Cathy Scott FROM Lane Wolters SUBJECT The Typical Printed Page DATE 07 14 09 What does the typical laser printer document look Profit and Revenue M like Well across the diverse business community it 250 would be impossible to capture all aspects of printing style within a single page document However if 100 attention is focused on the majority of printi
74. nce and the LCD briefly displays TECH the machine has entered service Tech mode 6 4 2 Setting up System in Tech Mode WorkCentre PE16 Data Setup Machine test Report Send Level Switch Test Protocol Modem Speed Modem Test System Data Error Rate Dram Test Notify Toner Rom Test Clear All Memory Pattern Test Clear Count Shading Test Flash Upgrade Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 4 3 Data Setup SEND LEVEL You can set the level of the transmission signal Typically the Tx level should be under 12 dBm Caution The Send Fax Level is set for optimum performance when shipped from the factory Never change settings arbitrarily MODEM SPEED You can set the maximum modem speed Modem speed is automatically set to the lower speed when communicating with a slower speed modem since communication is done using the standard of lowest speed unit to ensure proper transmission reception Speed is best set 33 6Kbps as the default setting ERROR RATE When the error is about to exceed the set value the Baud rate automatically adjusts to 2400 bps This ensures that the error rate remains below the set value You can select the rate between 5 and 10 CLEAR ALL MEMORY The function resets the system to the factory default settings This function is used to reset the system to the initial values when the product is functioning abnor mally All the values are returned t
75. ng When the REPLACE DRUM message appears in the display the drum must be replaced GROUP NOT AVAILABLE Meaning You have tried to select a group location where only a single location number can be used such as when adding locations for a multi dial operation Solution Try again check location for group Heating Error Meaning During operation temperature does not go up Solution Check thermister contact point amp Heating Lamp LINE BUSY Meaning The remote FAX didn t answer Solution Try again LINE ERROR Meaning Your unit cannot connect with the remote machine or has lost contact because of a problem on the phone line When the machine has a problem in cause of fax data reception step Solution Try again Try connecting a phone to the socket to check the line If failure persists wait an hour or so for the line to clear then try again LOAD DOCUMENT Meaning You have attempted to set up a sending operation with no document loaded Solution Load a document and try again MEMORY FULL Meaning The memory has become full Solution Either delete unnecessary documents or retransmit after more memory becomes available or split the transmission into more than one operation 620 Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS NO ANSWER Meaning The remote machine did not answer after all the redial attempts Solution Try again Make sure the remote machine is OK
76. ng volume 50 50 text and simple business graphics would stand out as Q1 02 Q3 Q4 the most prevalent output from laser printers This sample memo represents a reasonable example of the typical business document This memo covers approximately 596 of a letter or A4 sized piece of paper This number 596 has historically been called the average page coverage by laser printer manufacturers It may seem to the naked eye that there is much more than 5 but in fact alphanumeric characters rely on a large portion of white space for their composition Mileage Chart Leno 5456 343 5975 Los Angeles 5456 248 5451 NewYork 3453 268 636 Toko 505 5451 6736 There many factors that can influence the actual page coverage of a document as well the page yield of a toner cartridge Testing parameters such as font size and style internal printer settings print environment paper stock sample size job length and criteria for determining end of life can all influence how long a toner cartridge will last The best competitive analysis of printer page yield should occur under similar conditions using industry standards for the variables listed above 1011 Service Manual WorkCentre PE16 July 2003 Reference Information 4 Memo Service Manual July 2003 WorkCentre PE16 Specifications 3 Specifications Specificat
77. nual WorkCentre PE16 July 2003 Troubleshooting 71 3 JAM 1 1 Paper is jammed in front of or inside the fuser Description Feed 2 Paper is stuck in the discharge roller and in the fuser just after passing through the Actuator Check and Cause Solution 1 If the paper is jammed in front of or inside the fuser 2 If the paper is stuck in the discharge roller and the fuser just after passing through the Actuator Feed Feed Actuator may be defective 7 1 A JAM2 1 Replace the SMPS 2 Reassemble the Actuator Feed and Spring Actuator a 1 Paper exits the printer but Jam 2 occurs Description 2 Paper is stuck in the fuser roller Check and Cause Solution 1 If the paper exits the printer completely but Jam 2 occurs Exit sensor is defective After the paper is completely dis charged the Exit actuator should return to the original position to shut off the photo sensor 2 If the paper is rolled in the Fuser Roller This occurs when a Guide claw is broken away or distorted e occurs when the Heat Roller or Pressure Roller is seriously contami nated with toner 3 Concertina paper jam in the fuser 1 Check if the exit sensor actuator is defective Check if the actuator exit is distorted Check if the lever part is distorted Replace Actuator Exit Check whether bur
78. o the default values and all the information which was set by the user will be erased lt Method gt 1 Select the MEMORY CLEAR in the TECH MODE 2 Push the ENTER button 3 Select your country There are four country groups Refer to the table below 4 Push the ENTER button then it will clear all memory NOTICE Always perform a memory clear after replacing the main board Otherwise the system may not operate properly Country Group USA Canada UK Russia Southafrica USA Canada UK Russia Southafrica Mexico Germany india Brazil France Oman Italy Poland Spain Bangladesh Austria Kuwait Netherlands Moroco Belgium Algeria Country Portugal Pakistan Sweden UAE Norway Bahrain Denmark Srilanka Finland SaudiArabia Switzerland Chile Greece Peru Ireland Argentina Turkey Hungary Romania Bulgaria Czech Service Manual July2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS FLASH UPGRADE The Firmware Upgrade function and has two methods Local and Remote 1 Local Machine RCP Remote Control Panel mode This method is for Parallel Port or USB Port Connect to PC and activate RCP Remote Control Panel to upgrade the Firmware lt Method gt How to Update Firmware using RCP 1 Connect PC and printer with Parallel Cable or USB Cable 2 Execute RCP and select Firmware Update 3 Search Firmware file to update with Browse Icon 4 Click Update icon firmware file is transmitted to
79. olution Toner may be unevenly distributed Remove the toner cartridge and shake it gently to evenly dis tribute the toner Then replace the toner cartridge and retry Scanner Locked Meaning Scanner is locked by locker Solution Check locker Connect the Flat Cable Service Manual WorkCentre PE16 July 2003 ALIGNMENT 6 ADJUSTMENTS 4 Memo Service Manual July 2003 WorkCentre PE16 Troubleshooting 7 Troubleshooting 7 1 Paper Feeding Problems 7 1 1 Wrong Print Position e Description Printing begins when the paper is in the wrong position Check and Cause Solution defective feed sensor actuator can cause incorrect tim Replace the defective actuator ing 7 1 2 JAM 0 s Description 1 Paper has not exited from the cassette 2 Jam 0 occurs if the paper feeds into the printer Check and Cause Solution 1 Check the Solenoid by using Engine 1 Replace the solenoid Test Mode Diagnostic Mode code 0 2 Check if the pad is loose due to bad 2 Replace the side pad Assembly L or sealing of the side pad R if necessary 3 Check the surface of the roller pick up for foreign matter 3 Clean with soft cloth dampened with IPA Isopropyl Alcohol or water 4 If the paper feeds into the printer and 4 Replace the Housing Pickup and or Jam 0 occurs perform DCU to Shaft Pickup check feed sensor of the engine board Service Ma
80. pared 4 GEAR RDCN 57 18 2 Not Spared 5 WASHER PLAIN 2 2 Not Spared 6 BRACKET P MOTOR 1400 1 7 GEAR RDCN 103 41 1 1 Not Spared 8 GEAR RDCN 90 31 1 9 MOTOR STEP HUMMINGBIRD 1 Not Spared 10 PMO IMPELLER DRV 5 1 Service Manual WorkCentre PE16 June 2003 EXPLODED VIEW amp PARIS List 8 3 ADF Assembly Service Manual June 2003 WorkCentre PE16 EXPLODED VIEW amp PARTS LIST Service Manual June 2003 WorkCentre PE16 ADF Assembly Parts List De 4110 Pa e 0 ELA HOU ADF 101 N 01337 1 1 MEA UNIT ADF UPPER 500 N 00106 1 1 1 COVER M ADF UPPER 002 N 02195 1 1 2 ROLLER M ADF IDLE 022 N 02012 1 1 3 MEA UNIT HOLDER ADF 500 N 00107 1 1 3 1 RMO ADF RUBBER 019 N 00566 1 1 3 2 HOLDER M ADF 1 Not Spared 1 3 3 SPRING ETC PAD 5 1 Not Spared 1 3 4 SHEET ADF HOLDER 5 1 Not Spared 2 ELA HOU ADF LOWER 101 N 01340 1 2 1 COVER M ADF LOWER 1 Not Spared 2 2 PBA SUB ADF i 1 Not Spared 2 3 GROUND P ADF 1 2 4 SHAFT M FEED GEAR 38 3 1 2 5 ROLLER DRIVE 5 1 Not Spared 2 6 PMO ACTUATOR DOC SENSOR 1 Not Spared 2 7 PMO ACTUATOR REGI SENSOR 1 Not Spared 2 8
81. quid neutral detergent 6 Software Driver installation CD ROM Service Manual WorkCentre PE16 July 2003 Reference Information 2 2 Acronyms and Abbreviations The table below explains the acronyms and abbreviations used in this service manual These are used throughout the text of this service manual Please refer to the table AG ADF ASIC ASSY BIOS CCD CMOS CN CON CPU dB dbA dBM DC DCU DPI DRAM DVM ECP EEPROM EMI EP EPP FM GDI GND HBP HDD HV HVPS VF Alternating Current Automatic Document Feeder Application Specific Integrated Circuit assembly Basic Input Output System Charge Coupled Device Complementary Metal Oxide Semiconductor connector connector Central Processing Unit decibel decibelampere decibel milliwatt direct current Diagnostic Control Unit Dot Per Inch Dynamic Random Access Memory Digital Voltmeter Enhanced Capability Port Electronically Erasable Programmable Read Only Memory Electro Magnetic Interference electrophotographic Enhanced Parallel Port firmware graphics device interface ground Host Based Printing Hard Disk Drive high voltage High Voltage Power Supply interface Input and Output integrated circuit IDE IEEE IPA IPM Kg LAN LBP LCD LED LSU MB MHz NVRAM OPC PBA PCL PDL PPM PTL ROM SCF SMPS SPGP SPL Spool SW Sync USB Intelligent Drive electroni
82. r On chip clock generator with PLL Memory amp External Bank Control DMA Control 5 channel Interrupt Control 2 port USB Host 1 port USB Device ver 1 1 Interface Control Parallel Port Interface Control UART 2 Channel Synchronous Serial Interface Control Timer 4 Channel Watch Dog Timer Power control Normal Slow Idle Stop and SL IDLE mode A D Converter 10 bit 2 Channel General I O Port Control Print Head Control Carrier Motor Control Paper Motor Control Tone Generator RTC with calendar function S W Assistant function Rotator 4 3 2 Flash Memory The Flash Memory stores the system program and downloads the system program through the PC interface Capacity 0 5 M Byte Access Time 70 nsec 4 3 3 SDRAM The SDRAM is used as a buffer system working memory area etc while printing Access Time 60 nsec Service Manual July 2003 WorkCentre PE16 Summary of product 4 3 4 Sensor input circuit 1 Paper Empty Sensor The Paper empty sensor Photo Interrupter on the engine board notifies the CPU when the cassette is empty The empty signal to the CPU sets the DO Bit in the CPU which results in the CPU turning on the second LED yellow on the front panel 2 MP Sensing The MP Sensor Photo Interrupter on the engine board notifies the CPU if there is paper present at the MP It reads the DO Bit of the CPU to recognize paper in MP and the paper is fed from M
83. r o Charge Roller 6 Heat Roller e Supply Roller Pressure Roller Developing Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75 5mm White spot Black spot 2 Charge Roller 37 7mm Black spot 3 Supply Roller 37 0mm Horizontal density band 4 Develop Roller 35 2mm Horizontal density band 5 Transfer Roller 45 3mm Black side contamination transfer fault 6 Heat Roller 66 3mm Black spot and fuser ghost 7 Pressure Roller 75 5mm Black side contamination Service Manual WorkCentre 16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 9 Error Messages The display on the front panel shows printer status and error messages Refer to the following material for explanations of the messages and possible solutions to the problems The messages are listed in alphabetical order with numbered messages following BYPASS JAM Meaning The machine detected a non feeding condition from the BYPASS Tray Solution Open the side Cover and clear the jam COMM ERROR Meaning Aproblem with the facsimile communications has occurred Solution Try again DOCUMENT JAM Meaning Loaded document has jammed in the ADF Solution Clear the document Jam DOOR OPEN Meaning The side cover is not securely latched Solution Clear the cover until it clicks in place DRUM WARNING Meaning N eaing end of drum life the machine page count has exceeded 14000 print pages Solution Drum has 1 000 pages remaini
84. r Ass y see page 5 4 Side Cover LH RH see page 5 3 Scanner Ass y See page 5 5 2 Remove the six screws securing the Middle Cover 5 Remove the Exit Gear Bearing and Exit Roller as shown below Exit Gear 3 Unlatch the Middle Cover Securing the Frame Ass y using a proper tool as shown below Then lift the Middle Cover out Bearing Exit Roller Middle Cover lt Service Manual Er WorkCentre 16 July 2003 Disassembly and Reassembly 5 9 Engine Shield Ass y 1 Before you remove the Engine Shield Ass y you 4 Remove the ten screws securing the Engine Shield should remove Ass y and remove it Then unplug the all the connec Rear Cover see page 5 2 tors from the Main PBA and SMPS Side Cover LH RH see page 5 3 Scanner see page 5 5 2 Remove the two screws securing and unplug the FPC cable From the Main PBA Then remove the LIU PBA 3 Unplug the two connectors Fan Connector Thermistor connector Service Manual July 2003 WorkCentre PE16 510 Main PBA 1 Before you remove the Main PBA you should remove Engine Shield Ass y see page 5 12 2 Unplug the one connector and remove the five screws securing the Main PBA Then l
85. rate from a power source that will not apply more then 264 volts rms for a 220 volt AC outlet or 140 volts rms for a 110 volt AC outlet between the supply conductors or between either supply conductor and ground A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation Warning Labels Read and obey all posted warning labels Warning labels are displayed on potentially dangerous printer components As you service the printer check to make certain that all warning labels remain in place Safety Interlocks Make sure all covers and the products s front panel are in place and all interlock switches are functioning correctly after you have completed a unit service call If you bypass an interlock switch during a service call use extreme caution when working on or around the product Precautions Service Manual WorkCentre PE16 July 2003 Precautions Servicing Electrical Components Before starting any service procedure switch off the product power and unplug the power cord from the wall outlet If you must service the unit with power applied be aware of the potential for electrical shock Warning Turning the power off by using the On Off switch does not completely de energize the unit You must also disconnect the unit s power cord from the AC outlet Position the power cord so that it is easily accessible during servicing Warning Do not touch any electr
86. re than 140 volts RMS between the supply conductors or between either supply conductor and ground Use only the specified power cord and connector For 220 VAC units do not apply more than 264 volts RMS between the supply conductors or between either supply conductor and ground Use only the specified power cord This manual assumes that the reader is a qualified service technician Plug the three wire power cord with grounding prong into a grounded AC outlet only If necessary contact a licensed electrician to install a properly grounded outlet If the product loses its ground connection contact with conductive parts may cause an electrical shock Disconnecting Power Turning the power off using the On Off switch does not completely de engergize the equipment You must also disconnect the unit power cord from the AC outlet Position the power cord so that it is easily accessible during servicing so that you may power down the unit during an emergency Disconnect the power plug by pulling the plug not the cord Disconnect the power cord in the following cases m if the power cord or plug is frayed or otherwise damaged m if any liquid or foreign material is spilled into the case if the equipment is exposed to any excess moisture if the equipment is dropped or damaged if you suspect that the product needs servicing or repair whenever you clean the product Service Manual 3 WorkCentre PE16 July 2003 Precautions Electro
87. remove it Idle Gear Guidepaper g 5 3 Pull up the Feed Idle Bushing and Feed Idle Shaft as shown below Feed Idle Shaft WorkCentre PE16 Service Manual July 2003 7 Pull up Feed Roller and Feed Roller1 6 Remove the Feed Gear1 Ass Feed Roller e Feed Roller1 9 x 2 2 2 5 2477 iz oO 7 LL Slo s o gt Sin gt gt 3 5 5 ua T lt 2 E Y o 33 25 eo E 8 EX 588 2 lt 2 200 3 e i 52 oxx o 9 9 E 200 2 cc San egg i E o o SS gt Zc 5 o 0 56 55 5 55 8 9 n S 8 2 5 c o E 8 9 gt gt 23 lt 2 D S D ane 5 gt _5_ 28 5 n 8 05 S 9 5 eo D N amp POSH Bea lt gt 52584 28 5 6 gt 5 o arag 58 8 5 gt 956599 j 8 0 95929 9 3 gt 8 9 9 2 5 g i 5 92297529 S x 5 5 52 m gt ego 5660 5001 E gt
88. rial from the leads of a replacement device touch the protective material to the chassis or circuit assembly into which the device will be installed m Minimize body motions when handling unpackaged replacement devices Simple motions such as your clothes brushing together or lifting a foot from a carpeted floor can generate enough static electricity to damage a static sensitive device m Handle IC s and EPROM s carefully to avoid bending pins m attention to the direction of parts when mounting or inserting them on Printed Circuit Boards PCB s Service Manual July 2003 WorkCentre PE16 Service Safety Summary General Guidelines Note The material presented here is intended as a safety reminder for qualified service personnel Refer also to the preceding Power Safety Precautions Avoid servicing alone Do not perform internal service or adjustment of this product unless another person capable of rendering first aid or resuscitation is present Use care when servicing with power Dangerous voltages may exist at several points in this product To avoid personal injury do not touch exposed connections and components while power is on Disconnect power before removing the power supply shield or replacing components Do not wear jewelry Remove jewelry prior to servicing Rings necklaces and other metallic objects could come into contact with dangerous voltages and currents Power source This product is intended to ope
89. rs occur on the assembly part of the actuator exit and if the actuator operates smoothly Replace Actuator Exit Check if foreign matters and wire interfering with the operation of the actuator exit s D If the paper is stuck in the fuser disas semble the fuser and remove the jammed paper and clean the surface of the pressure roller with dry gauze 3 Remove the jammed paper after disas sembling the fuser Clean the surface of the pressure roller with dry gauze Remove the toner particles stained on the rib Check the assembly and perfor mance of the exit Service Manual July 2003 WorkCentre PE16 715 Multi Feeding Troubleshooting Description Multiple sheets of paper are fed at once Check and Cause Solution 1 Solenoid malfunction the solenoid does not work properly Perform Engine Test Mode Diagnostic Mode code 0 2 Friction Pad is contaminated with foreign matter oil 3 Paper is curled 7 1 6 Paper rolled in the fuser 1 Replace the solenoid if necessary 2 Clean the friction pad with soft cloth dampened with IPA Isopropyl Alcohol 3 Remove curled paper Description If contaminated at intervals of 57mm on the back of a paper Check and Cause Solution 1 Contamination of the pressure roller Background Hot off set 1 Disassemble the fuser clean the area between the Heat roller and and remove the foreign m
90. s for the current fax job Allows you to send a fax to multiple destinations Broadcasting e Allows you to store frequently dialed fax numbers using a one or two digit speed dial or group number for automatic dialing and edits the stored numbers Phonebook x gt arge Allows you to print a Phonebook list Redials the last number in Standby Mode or inserts a pause into a fax number in edit mode Reduce Eni O On Hook Dial Engages the telephone line Toner Save Allows you to save on toner by using less toner to print a document O Allows you to save on call costs by sending a fax at a preset toll saving time Using this feature you can take advantage of lower long distance rates at night for example lt Service Manual July 2003 WorkCentre PE16 Summary of product 4 2 System Layout 4 2 1 Feeding section Paper for the machine is supplied from a universal cassette or from the manual feeder for single sheet feeding The cassette contains a friction pad to separate the paper and prevent multi sheet feeding There is a sensor to detect the presence of paper in the cassette Feeding Method Universal Cassette Type Feeding Standard Center Loading Feeding Capacity Cassette 250 sheets 80g m 2010 paper standard Manual 1 sheet Paper OHP Envelope etc Paper detecting sensor Photo sensor Paper size sensor None
91. scanned a ss uw a 3 After the scan CCD SHADING PRO FILE will be print out 4 f the printed image is different to the image the CCD is defect BLACK AVERAGE PIXEL VALUE 50 F NOTE When you test CCD make sure that the cover is closed 3 GREEN GRAY SHADING WEITE AVERAGE PIXEL VALUE 170 BLACK AVERAGE PIXEL Vi o WERAGE PIXEL VALUE 131 BLACK more arii a i eee Service Manual July 2003 WorkCentre PE16 ALIGNMENT amp ADJUSTMENTS 6 4 5 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T 30 protocol during the most recent sending or receiving operation Use this list to check for send and receive errors If a communication error occurs while the machine is in TECH mode the protocol list will print automatically SYSTEM DATA This feature provides a list of the user system data settings and tech mode settings Service Manual WorkCentre PE16 July 2003 ALIGNMENT amp ADJUSTMENTS 6 5 Engine Test Mode The Engine Tests Mode supplies useful functions to check the condition of the engine It tests the condition of each device and displays the result of the test on the LCD It is classified into 5 functions 0 4 that are shown below 6 5 1 To enter the Engine Test Mode To enter the Engine Test mode Press G 9 3 in sequence and the LCD briefly displays
92. se Solution Digital Printer Check if the Thermistor is connected cor g rectly Digital Printer Digital Printer 7 3 13 Stains on the front of the page 1 Disassemble the fuser and remove the contaminated toner particles on the roller and clean the foreign matter between Thermistor and Heat roller Caution can be deformed Description background on the face of the printed page is stained Check and Cause Solution DigitalsPrint amp F Digital DigitawPririt amp DigitaLPrint r DigitalsPrintay 1 Toner leakage due to improperly sealed developer 2 If the transfer roller is contaminated stains will occur on the front of the page 1 Replace the toner cartridge 2 If the transfer roller is contaminated run PC Cleaning Mode Print 2 or 3 times And perform Self Test 2 or 3 times to remove contamination 3 Replace the Transfer Roller WorkCentre PE16 Service Manual July 2003 Troubleshooting 7 3 14 Stains on back of the page Description The back of the is stained at 56 1 mm intervals Check and Cause Solution 1 Transfer roller is contaminated 1 Perform the OPC Cleaning Mode Print 2 or 3 times Run Self Test to remove the conta Digital Printer mination of the transfer roller Digital Printer Digital Printer 2 Pressure roller is contaminated 2 2 the transfer ro
93. static Discharge ESD Precautions Some semiconductor components and the respective sub assemblies that contain them are vulnerable to damage by Electrostatic discharge ESD These components include Integrated Circuits ICs Large Scale Integrated circuits LSIs field effect transistors and other semiconductor chip components The following techniques will reduce the occurrence of component damage caused by static electricity Be sure the power to the chassis or circuit board is off and observe all other safety precautions m Before handling any semiconductor components assemblies drain the electrostatic charge from your body This can be accomplished by touching an earth ground source or by wearing a wrist strap device connected to an earth ground source Wearing a wrist strap will also prevent accumulation of additional bodily static charges Be sure to remove the wrist strap before applying power to the unit to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive surface If the anti static bag is conductive you may ground the bag and use it as a conductive surface m Do notuse freon propelled chemicals as they can generate electrical charges that may damage some devices Do not remove a static sensitive replacement component or electrical sub assembly from its protective package until you are ready to install it W Before removing the protective mate
94. the printer automatically and the printer is initialized when transmission is complete 5 Click the Refresh icon to check what is updated DOS Command mode This method is just for Parallel Port Connect to PC with Parallel cable and enter DOS Command to upgrade the Firmware lt Method gt 1 First ensure that you have the following files down bat down com bin fprt exe and Rom File file name for upgrade Save the files in the same folder 2 In DOS input as below and push the Enter key Then it will be automatically upgraded 3 There are two commands for the conditions of product When the product is in idle condition down rom When the product is in Ready condition TECH MODE DATA SETUP FLASH UPGRADE LOCAL fprt rom file 4 Do not turn off the power while in the upgrade process 2 Remote FAX This function allows a fax with the latest firmware to send files to another fax over the telephone line Method 1 Setup the fax with the latest firmware to prepare for the upgrade TECH MODE DATA SETUP FLASH UPGRADE REMOTE 2 Input the fax number which needs to be upgraded Several faxes can be upgrade at the same time In that case enter each fax number 3 After you push the Enter button the firmware file is sent by calling the number s entered It takes 10 15 minutes to send the file Caution 1 sending and receiving fax must be the same model 2 Asending fax must be set up i
95. ur connectors from the Connector PBA 5 Disconnect the cover wiring harness then pull the as shown below and remove the ground wire Platen Cover upward and remove it Service Manual WorkCentre 16 July 2003 8 Remove the four screws securing the Scan Upper 6 Remove the three screws securing the Scan Ass y This can be done with the scanner attached j Cry N DAS 7 Lift the OPE Unit out Then unplug the two connec 9 Unlatch the Scan Upper securing the Scan Ass y tors from the OPE Unit and remove it Then pull the Scan Upper upward and remove it Scan Upper WorkCentre PE16 Service Manual July 2003 12 Pull up the CCD Shaft and take out the Scanner 10 Disconnect the CCD end of the CCD Cable Module Scanner Module Belt Holder CCD Shaft 11 Push the Belt Holder and take out the Belt as shown below 8 s o Io SIN gt gt S 5 9 1 e 14 Remove two screws and take out the Motor Bracket 16 Unlatch the Open Sensor and remove it as shown below Motor Bracket Open Sensor 2 be 15 Unplug the one connector from the Open Sensor Ass y
96. y Shake the toner cartridge and shaking replace toner cart The life is ended Some part of the image is not print ed Periodically a noise as tick tick occurs then recheck Replace the Toner Cartridge 2 Some part of image is not printed Shake the toner car tridge and then recheck Clean the LSU window with a cotton swab then recheck Replace the Toner Cartridge 3 Periodically a noise as tick tick occurs Measure the cycle 4 White vertical stripes on the whole screen or partly ridge after 50 100 sheets in the closing state of the life span 2 In case of 2 If it becomes bet ter after cleaning the LSU win dow then the toner cartridge is normal Because of foreign substance on the LSU window part of the image has not been printed Co In case of 3 If the cycle of noise is about 2 seconds the toner inside the toner cartridge has been nearly exhausted Purchase and replace with a new toner cartridge after using about 200 sheets at the point of occurrence In case of 4 This is a condition is caused by lack of toner so replace with a new toner cartridge gt Contamination Toner falls on the papers periodically Contaminated with toner on prints part ly or over the whole surface 1 Toner falls on the paper periodically 1 Check the cycle of falling toner 2 Check the appearance of both ends of
97. y 2003 Disassembly and Reassembly 5 2 Rear Cover 1 Remove the four screws securing the Rear Cover 3 Unlatch the Cover Face Up securing the Rear cover as shown below Then lift the Cover Face Up out 2 Remove the Rear Cover from the Frame Ass y and Scanner Ass 2 Service Manual July 2003 WorkCentre PE16 Disassembly and Reassembly 5 3 Side Cover LH RH 1 Before you remove the Side Cover LH RH you 3 Pull down and back on the LH and RH Side Covers should remove and lift them out in the direction of the arrows Rear Cover see page 5 2 2 Unplug the Speaker Harness as shown below Side Speaker Harness Service Manual WorkCentre 16 July 2003 5 4 Front Cover 1 Take out the Cassette 3 Unlatch the Front Cover securing the Frame Ass y Then remove the Front Cover as shown below Cassette Service Manual July 2003 WorkCentre PE16 5 5 Scanner 55 1 Before you remove the Scanner Ass y you should 4 Pull up the Scanner Ass y as shown below remove Rear Cover see page 5 2 Side Cover LH RH see page 5 3 Scanner Ass y 2 Remove the two screws securing the Scanner Ass y as shown below 3 Unplug the fo

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