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StorEdge 3310 Manual

1. T T T T T v Ch efWid Term CurSynC1k CurWid channel Mode v GH P L S Change Mode to Host Channel lis L On 80 MHz s Yes No 2 W L On 80 0MHz View and edit scsi target 3 parity check Enabled L 80 OMHZz p view chip inFormation Caution The channels of redundant controllers must be the same For example if the primary controller uses channel 2 to connect to a group of drives the secondary controller must also use channel 2 to connect to the same group of drives Changes to the primary controller are automatically made to the secondary controller Chapter 6 First Time Configuration 6 9 6 4 4 Creating Additional Host IDs Optional All RAID arrays are preconfigured when they arrive from the factory Default host channel IDs are m Channel 1 ID 0 primary controller a Channel 3 ID 1 secondary controller Each host channel might have two editable ID numbers m Primary controller ID a Secondary controller ID Each ID number must be a unique number within the host channel You can m Edit each host ID number to change the SCSI target number of each controller host channel that is seen by the host m Add additional host ID numbers by adding a second host ID to channels 1 and 3 and additional host IDs if you make Channel 2 into a host channel Note To map 128 partitions into 128 LUNs you must add additional host IDs A minimum of four host ID
2. FIGURE 7 8 I O Module for an Expansion Unit The following figure illustrates the EMU module R O N EMU FIGURE 7 9 EMU Module Chapter 7 Checking LEDs 7 9 7 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 8 Maintaining and Troubleshooting Your Array This chapter covers the following maintenance and troubleshooting topics a Problem In Seeing the Array on the Host on page 8 2 a RAID LUNs Not Visible to the Host on page 8 2 JBOD Disks Not Visible to the Host on page 8 3 m Key Screens and Commands on page 8 3 a The Controller Firmware Initial Screen on page 8 3 a Main Menu on page 8 4 a Quick Installation on page 8 5 m Checking Status Windows on page 8 5 a Logical Drive Status Table on page 8 5 a Logical Volume Status Table on page 8 7 a SCSI Drive Status Table on page 8 8 a SCSI Channel Status Table on page 8 10 a Controller Voltage Temperature Status on page 8 12 a Viewing SAF TE Status on page 8 13 a Viewing Event Logs on the Screen on page 8 15 m Controller Failure Symptoms Logical Drive Rebuild and Replacement on page 8 16 General Controller Failure Response on page 8 16 Automatic Logical Drive Rebuild on page 8 17 Manual Rebuild on page 8 17 Concurrent Rebuild in RAID 0 1 on page 8 20 Identify
3. Appendix D Record of Settings D 5 D 4 View and Edit SCSI Channels LG DRV Global Spare Vendor and Slot Chl ID Size MB Speed Local Spare Product ID Primary Controller SCSI Secondary Controller SCSI Chi Mode Host Drive ID s D 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Appendix D Record of Settings D 7 D 5 View and Edit Peripheral Devices View System Information Firmware Version Bootrecord Version Serial Number D 6 Save NVRAM to Disk Restore from Disk Update Firmware Save NVRAM to Restore NVRAM Date Disk or File Date Location from Disk Date D 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX E Solaris sd conf Setup and Volume Labels This appendix provides an example sd conf file that specifies available host LUN assignments By default a Solaris host has only one host LUN per target ID which typically is not enough LUNs for a Sun StorEdge array For your convenience the procedure on how to label a Solaris volume is also provided E 1 Editing the sd conf File Edit the kernel drv sd conf file to add additional targets and LUNs up to 128 LUNs which can be used in a single Sun St
4. The same partition might be mapped to multiple LUNs on multiple host channels This feature is necessary for clustered environments and redundant path environments 6 Press Esc key to return to the Main Menu Chapter 6 First Time Configuration 6 29 6 4 13 Repeat the above procedure for each partition until all partitions are mapped to a LUN Select system Functions on the Main Menu and select Reset controller to implement the new configuration settings To verify unique mapping of each LUN unique LUN number unique DRV number or unique Partition number select the view and edit Host luns command and press Return Create Device Files for Solaris Environment Edit the kernel drv sd conf file to include the newly mapped LUNs which are available to the host For details refer to Solaris sd conf Setup and Volume Labels on page E 1 For Solaris 8 and higher to create device files for the newly mapped LUNs on the host type usr sbin devfsadm v The new LUNs are displayed when you use the Solaris format command format If the format command does not see the newly mapped LUNs re check the sd conf file for accuracy and reboot the host 6 30 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 14 Saving Configuration NVRAM to a Disk You can select to back up your controller dependent configu
5. Chapter 8 Maintaining and Troubleshooting Your Array 8 3 8 2 2 TABLE 8 1 Components of the Controller Firmware Window Component Description Cursor bar Controller name Transfer rate indicator Gauge range Cache status PC Graphic ANSI mode VT 100 mode PC graphic ANSI color mode Show transfer rate show cache status Move the cursor bar to a desired item and then press Return to select Identifies the type of controller Indicates the current data transfer rate Use or keys to change the gauge range in order to view the transfer rate indicator Indicates the current cache status Enters the Main Menu and operates in ANSI mode Enters the Main Menu and operates in VT 100 mode Enters the Main Menu and operates in ANSI color mode Press Return on this item to show the cache status and transfer rate Main Menu After you have selected the mode and pressed Return on the initial screen the Main Menu is displayed view and edit Host view and edit Confi view and edit Perip system Functions view and edit Event lt Main Menu gt Quick installation view and edi ogical drives view and edit logical Volumes luns view and edit scsi Drives view and edit Scsi channels purat lon parameters view system Information eral devices logs Use the arrow keys to move the cursor bar through the menu items then press Return to choose a menu or press the ESC E
6. The logical drive was improperly created or modified For example the logical drive was created with Optimization for Sequential I O but the current setting is Optimization for Random I O The logical drive is in good condition A drive member failed in the logical drive More than one drive member in a logical drive has failed The logical drive is rebuilding One of the disk drives cannot be detected Two or more member disk drives in this logical drive have failed Indicates the performance optimization set when the logical drive was initialized This cannot be changed after the logical drive is created S R Optimization for Random I O Optimization for Sequential I O Total number of drive members in this logical drive Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 3 2 TABLE 8 2 Parameters Displayed in the Logical Drive Status Window Continued Parameter Description SB Number of standby drives available for the logical drive This includes local spare and global spare disk drives available for the logical drive FL Number of failed disk drive member s in the logical drive Name Logical drive name user configurable To handle failed incomplete or fatal fail status see General Controller Failure Response on page 8 16 and Fatal Drive Failure on page 8 24 Logical Volume Status Table To check status and to configure logi
7. Typographic Conventions Typeface Meaning Examples AaBbCc123 AaBbCc123 AaBbCc123 1 The settings on your browser might differ from these settings The names of commands files and directories on screen computer output What you type when contrasted with on screen computer output Book titles new words or terms words to be emphasized Replace command line variables with real names or values Edit your login file Use 1s a to list all files o You have mail o 3 su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Related Documentation Application Late breaking news Best practices Safety and compliance Firmware Monitoring and configuration software Reporting software Command line interface tools Title Part Number Sun StorEdge 3310 SCSI Array Release Notes 816 7292 Sun StorEdge 3310 SCSI Array Best Practices Manual 816 7293 Sun StorEdge 3310 SCSI Array Safety Regulatory and 816 7291 Compliance Manual Sun StorEdge 3310 SCSI RAID Firmware Guide 816 7296 Sun StorEdge 3310 SCSI Configuration Service User Guide 816 7298 Sun StorEdge 3310 SCSI Diagnostic Reporter User Guide 816 7722 Sun StorEdge 3310 SCSI CLI Version 1 0 User Guide 816 7297 Preface xi Technical Support For late breaking news and troubleshooting tips review the Sun StorEdge 3310
8. 6 2 Battery Operation A battery should be changed every 2 years if the unit is continuously operated at 25 degrees C and yearly at 35 degrees C or higher The FRU shelf life for a battery is 3 years Battery Status The battery LED on far right side of the controller module is a yellow LED if the battery is bad or missing The LED is blinking green if the battery is charging and is solid green when the battery is fully charged The initial firmware screen also displays the battery status at the top of the initial screen where BAT status can be BAD charging or fully charged Write Back Versus Write Through Cache Options Unfinished writes are cached in memory in write back mode If power to the array is discontinued data stored in the cache memory is not lost Battery modules can support cache memory for several days Write cache is not automatically disabled when the battery is offline due to battery failure or a disconnected battery You can enable or disable the write back cache capabilities of the RAID controller To ensure data integrity you may choose to disable Write Back cache option and switch to the Write Through cache option through the firmware application go to view and edit Configuration parameters and select Caching Parameters The risk of data loss is remote 6 3 Accessing the Management Tools You can manage the array through one of the following three methods m With the o
9. Additional management software tools are available on the supplied Sun StorEdge Professional Storage Manager CD For installation and configuration procedures with these tools refer to the Sun StorEdge 3310 SCSI Array Documentation CD 6 1 6 1 6 2 Controller Defaults and Limitations The following controller functions describe the redundant controller operation Both controllers must be exactly the same Namely they must operate with the same firmware version the same size of memory the same number of host and drive channels etc When a replacement controller is placed in a system the firmware of the first controller automatically synchronizes overwrites the firmware of the second controller to be the same firmware In redundant mode the maximum number of disk drive IDs on a SCSI drive channel is 16 IDs 6 and 7 are used for host HBA connections Both controllers must be initially configured as primary controllers Upon bootup in a redundant configuration the controllers autonegotiate and designate one controller as primary and the other controller as secondary The two controllers behave as one primary controller Once the redundant configuration takes effect user configurations and settings can be done only on the primary controller The secondary controller then synchronizes with the configuration of the primary controller making the configurations of the two controllers exactly the same The two controllers cont
10. MISSING Drive once existed but is now missing SB MISS Spare drive missing Vendor and Vendor and product model information of the drive Product ID To handle BAD drives refer to General Controller Failure Response on page 8 16 If two drives show BAD and MISSING status see Fatal Drive Failure on page 8 24 Chapter 8 Maintaining and Troubleshooting Your Array 8 9 8 3 4 SCSI Channel Status Table To check and configure SCSI channels from the Main Menu select view and edit Scsi channels and press Return The resulting screen displays the status of all SCSI channels for this controller Caution Do not change the PID and SID values of drive channels m lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels y Chl Mode PID SID DefSynC1k DefWid S Term CurSynC1k CurWid 7 i Drive 7 _6 80 QMHz Wide L _ On 80 0MHz_ Wide Be 1 Host i 80 QMHz Wide L On 80 MHz Wide 2 Drive 7 6 80 MHz Wide L On 8 0MHz Wide 3 Host NA 2 80 OMHz Wide L On 8 0MHz Wide 6 D RCCOM A mapped host channel sometimes shows the current sync clock as Async Narrow and correctly identify the change in speed The host adapter driver is designed to downgrade the negotiation rate on certain errors predomin
11. T Ue ae e E e TEMP o e EVENT ol Le U cog y eE s e RESET Push button FIGURE 4 8 Front Panel with LEDs Displayed Rear Panel LEDs I O module Emo oH2 L puat sus con aAa RRO Econ c fee Ws cy oigo Power fan module Controller module Event module FIGURE 4 9 Rear Panel with LEDs Displayed 4 16 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 If you power up without attaching the SCSI bus configuration cable and you are not connected to a server you should see the LED conditions described in the following table TABLE 4 5 LED Status When the Array is First Powered On Description Status T O module ERROR LED Blinking green no bus configuration invalid state TERM LED Solid green auto termination enabled SNGL LED Inactive no bus configuration invalid state Controller module ACTIVITY Inactive controller not busy Center LED status symbol Slow blinking green good primary controller Solid green good secondary controller Right side LED battery symbol Blinking green if battery is charging Solid green if battery is fully charged Power fan module LEDs Solid g
12. m The bottom input ports on the JBOD must be terminated with an HBA host connection or with an external terminator The upper I O SCSI connectors are auto terminated a Ina dual bus configuration the SCSI ID numbers automatically change according to the cabling B 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 B 3 1 Dual Bus Single Initiator Mode Single initiator mode is when there is only one host connection on a SCSI channel Multi initiator mode is when there are two or more host connections on a SCSI channel FIGURE B 3 shows a dual bus JBOD with two host connections one host connection to each channel single initiator mode This is an efficient way to provide mirroring capability for a single host Connections Host Host ee reer I l I l I 1 l e l l L EO IDs 8 13 IDs 8 13 FIGURE B 3 Dual Bus Single Initiator JBOD Configuration Dual bus single initiator mode SCSI IDs are 8 to 13 on each channel In the following table A and B indicate the two different channel numbers assigned by the host in the dual channel configuration TABLE B 3 SCSI Drive IDs for a Dual Bus JBOD in Single Initiator Mode Channel A ID 8 Channel A ID 11 Channel B ID 8 Channel B ID 11 Channel A ID 9 Channel A ID 12 Channel B ID 9 Channel B ID 12 Channel A ID 10 Channel A ID 13 Channel B ID 10 Channel B ID 13 Appendix B Cabling JBODs B 5 B 3 2 Dual
13. 3310 SCSI Array Installation Operation and Service Manual October 2002 4 Insert the new battery and attach the battery connector to the controller module FIGURE 9 10 The Top and Side View of the Controller Module With the Battery Being Inserted Chapter 9 Installing Spares and FRUs 9 13 9 14 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX A SCSI Array Specifications This appendix provides the specifications for the Sun StorEdge 3310 SCSI array The topics covered are a Summary of Sun StorEdge 3310 SCSI Array Specifications on page A 2 m Agency Approvals and Standards on page A 3 A 1 Summary of Sun StorEdge 3310 SCSI Array Specifications Feature Description General e 12 hot pluggable drives in a 2U 3 5 high chassis e Ultra 160 SCSI buses e Autosensing AC or DC power supplies e Dual host access in certain configurations Density e Up to 432GB in a RAID array e 21 in chassis depth e RAID supports one expansion chassis in a dual host configuration or two expansion chassis in a single host configuration Reliability e Redundant hot swappable FRUs e Single or redundant active active hot swappable RAID controllers e Redundant hot swappable event monitoring units EMU e N 1 hot swappable power and cooling e NEBS Level 3 and HALT test certified Designed to meet 99 999 reliability RAID System e Web based 10 100BASE T Ethernet support S
14. The value 0 is immediately replaced with the hex value of the chassis serial number A non zero value should only be specified if the chassis has been replaced but the original chassis serial number must be retained this feature is especially important in a Sun Cluster environment to maintain the same disk device names in a cluster 3 To implement the revised configuration settings from step 1 or 2 select system Functions on the Main Menu select Reset controller and press Return Chapter 9 Installing Spares and FRUs 9 5 9 4 Replacing I O Modules FIGURE 9 2 The I O Module Partially Pulled out of the Chassis Be sure to follow Static Electricity Precautions on page 9 2 The I O module is hot serviceable Hot serviceable means that the module can be replaced while the array and hosts are powered up but the connected hosts must be inactive As a best practice power off the array Caution Connected hosts must be inactive during this replacement procedure To Remove an I O Module 1 Power off the array 2 Turn the thumbscrews on the left and right sides of an I O module counterclockwise until the thumbscrews are disengaged from the chassis 3 Hold the thumbscrews and pull out the I O module 9 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 To Insert an I O Module 1 Power off the array 2 Slide the I O module into the chassis until the module is f
15. edit scsi Drives View drive information add Local spare drive j add Global spare drive 3 ON LINE HITACHI DK31CJ 72FC Dele rer es a 2 Scar set Identifying scsi drive clone Failing drive scsi drive Utilities FIGURE 8 5 Identify Drive Option with Flashing LEDs on Drives 8 20 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 The option to change the Flash Drive Time is displayed The read write LED of a failed hard drive will not light This LED will prevent you from removing the wrong drive and is also helpful in locating a drive Confirm your choice by pressing Return and selecting Yes Alternatively to flash the read write LED of only a selected drive choose flash Selected drive or flash all But selected drive and perform the same procedure lt Main Menu gt Quick installation view and edit Logical drives and edit logical Volumes and edit Host luns ew and edit scsi Drives View drive information W add Local spare drive add Global spare drive Delete globa set slot Nun add drive En Clear drive h Channel 2 ID 16 SCSI Drive clone Failing drive scsi drive Utilities FIGURE 8 6 Selecting a Command to Flash All or Selected Drive LEDs Flashing Selected SCSI Drive The read write LED of the drive you select lights steadily for a configurable pe
16. lt O OO FIGURE F 3 RS 232 DB9 EIA TIA 574 View of the Male End TABLE F 3 Pin Names Pin No Name Notes Description 1 DCD Data Carrier Detect 2 RD Receive Data a k a RxD Rx 3 TD Transmit Data a k a TxD Tx 4 DTR Data Terminal Ready 5 SGND Ground 6 DSR Data Set Ready 7 RTS Request To Send 8 CTS Clear To Send 9 RI Ring Indicator Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Index SYMBOLS FL 8 6 LN 8 6 SB 8 6 A active active configuration 6 2 active standby configuration 6 2 activity LED 7 2 7 6 automatic rebuild 8 17 B BAD drive status 8 9 battery LED 7 2 7 6 battery support 6 3 baud rate 6 6 bus configurations 5 5 C cables standard package 3 4 cabling cables supplied 3 3 customer provided 3 4 drive IDs label summary 5 7 dual bus configuration procedures 5 11 dual bus drive IDs 5 13 Ethernet connection 5 18 Expansion Units 5 16 limited number of drive IDs 5 7 picture of connections 5 2 procedures 5 1 E 1 RS 232 connection 5 18 single bus cabling procedures 5 8 single bus drive IDs 5 10 single vs dual bus configurations 5 5 summary 5 1 cache status 8 4 channels set as host or drive 6 9 clearances to allow 2 5 comments sending to manufacturer 1 xiii concurrent rebuild 8 20 configuration first time minimum 6 4 key steps 6 4 minimum requirements 6 14 serial port c
17. sd class scsi target 3 lun 4 name sd class scsi target 3 lun 5 name sd class scsi target 3 lun 6 name sd class scsi target 3 lun 7 name sd class scsi target 3 lun 8 END additional lun entries E2 Labeling a Volume For the Solaris operating environment to recognize a volume it must be labeled with the format command Whenever you create a volume label it using the following procedure For more information on the format command see the format 1M man page To label a volume perform the following steps Appendix E Solaris sd conf Setup and Volume Labels E 3 1 On the data host type format at the root prompt Specify the disk number when prompted In this example the array is shown as disk number 2 It can be identified by the SUN 3310 0200 label format Searching for disks done AVAILABLE DISK SELECTIONS 0 c0Ot2d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk8 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b230 0 1 c0t2d1 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk9 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b230 1 2 c0t4d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk10 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b37F 0 3 c0t4d1 lt SUN 3310 0200 cyl 34901 alt 2 h
18. 39 34 DBP1 DBP1 6 16SR DBO 40 16 DB0 DBO 7 17SR DB1 41 17 DB1 DB1 8 18SR DB2 42 18 DB2 DB2 9 19SR DB3 43 19 DB3 DB3 10 20SR DB4 44 20 DB4 DB4 u 21SR DB5 45 21 DB5 DB5 12 22SR DB6 46 22 DB6 DB6 13 23SR DB7 47 23 DB7 DB7 14 24SR P_CRCA 48 24 DBP P_CRCA 15 25GND GND 49 25GND GND 16 15DIFFSENSE 50 15GND GND 17 14TPWR TPWR 51 14TPWR TPWR 18 13TPWR TPWR 52 13TPWR TPWR 19 12RSVD RSVD 53 12RSVD RSVD 20 5GND GND 54 5GND GND 21 6SR ATN 55 6 ATN ATN 22 7GND GND 56 7GND GND 23 4SR BSY 57 4 BSY BSY 24 3SR ACK 58 3 ACK ACK 25 8SR RST 59 8 RST RST 26 9SR MSG 60 9 MSG MSG 27 10SR SEL 61 10 SEL SEL 28 2SR C D 62 2 C D C D 29 1SR REQ 63 1 REQ REQ 30 11SR 1 0 64 11 I O 1 0 31 26SR DB8 65 26 DB8 DB8 32 27SR DB9 66 27 DB9 DB9 33 28SR DB10 67 28 DB10 DB10 34 29SR DB11 68 29 DB11 DB11 SR Signal Return RSVD Reserved GND Ground TPWR TERMPWR F 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 F 2 RJ 45 Connector FIGURE F 2 Ethernet RJ 45 Socket 10Base T TABLE F 2 Ethernet RJ 45 Pin Description Pin No Description Color 1 TX White with orange 2 TX Orange 3 RX White with green 4 Blue 5 White with blue 6 RX Green 7 White with brown 8 Brown Appendix F Cable Pinouts F 3 F3 DB9 COM port F 4 The COM port is a female DB9 connector that requires a male DB9 null modem cable
19. 5 2 6 2 Tabletop Placement 2 6 Console and Other Requirements 2 7 Preinstallation Worksheet 2 7 iv 3 Inspecting the Array Package 3 1 3 1 3 2 3 3 Unpacking the Array 3 2 Checking the Package Contents 3 3 3 2 1 Standard Sun StorEdge 3310 SCSI Array Package 3 3 3 2 2 Options Field Replaceable Units 3 4 Customer Provided Cables 3 4 4 Rackmounting 4 1 4 1 4 2 4 3 4 4 Required Site and Chassis Preparation 4 2 Cabinet Mounting 4 3 Telco Rackmounting 4 9 4 3 1 Flushmount Configuration 4 10 4 3 2 Center of Gravity Configuration 4 13 Powering Up and Checking LEDs 4 16 5 Connecting Ports 5 1 5 1 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 Connecting Chassis to an AC Power Outlet 5 3 Connecting the Chassis to DC Power Outlets 5 4 Reviewing Single Versus Dual Drive Bus Configurations 5 5 Connecting Cables for a Single Bus Configuration 5 8 Connecting Cables for a Dual Bus Configuration 5 11 Connecting SCSI Ports to Host s 5 14 5 6 1 Sun StorEdge 3310 RAID Array 5 14 5 6 2 Sun StorEdge 3310 JBOD Array 5 15 Cabling Configurations with Two Expansion Units 5 16 Connecting COM Port to a VT100 Terminal or Solaris Workstation 5 18 Connecting Ethernet Ports to LAN WAN Optional 5 18 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 First Time Configuration 6 1 6 1 6 2 6 3 6 4 6 5 Controller Defaults and Limitations 6 2 Battery Operation 6 3 Accessing th
20. 5A max Power supply output voltages 5 VDC and 12 VDC DC power 48V DC 36 VDC to 72 VDC 2 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 2 9 Physical Specifications Use the following physical specifications to plan the location of your array TABLE 2 3 Physical Specifications Category Description Dimensions 2U 3 5 in height 20 in chassis depth 17 5 in 19 in with ears width Installation clearances For FRU removal and replacement 15 in 37 cm is required front and back Cooling clearances 6 in 15 cm is required front and back No cooling clearance is required on the sides or the top and bottom of the array 2 6 2 6 1 Layout Map It is helpful to create a sketch or layout map to indicate the exact location for the Sun StorEdge 3310 SCSI array installation as well as the location of the hosts console and Ethernet connections that will be connected to it As you lay out the components consider the cable lengths that will be used Rack Placement Follow these guidelines when preparing a rackmount placement for your system a Ensure that the floor surface is level m Leave enough space in front of the rack to access components for servicing m Leave enough space in back of the rack to access components for servicing a Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the ceiling o
21. Array Installation Operation and Service Manual October 2002 8 4 6 Restoring Your Configuration NVRAM From a File If you have saved a configuration file and want to apply the same configuration to another array or reapply it to the array that had the configuration originally you must be certain that the channels and SCSI IDs in the configuration file are correct for the array where you are restoring the configuration The NVRAM configuration file will restore all configuration settings channel settings host IDs etc but does not rebuild logical drives To save a configuration file see Saving Configuration NVRAM to a Disk on page 6 31 Caution If the channels or SCIS IDs are not a correct match for the array you will lose access to the mismatched channels or drives when you restore the configuration with the configuration file Note In the Configuration Service program you can save a configuration file that can restore all configurations and rebuild all logical drives However it will also erase all data when it rebuilds all logical drives so operation is performed only when no data has been stored or all data has been transferred to another array To restore configuration settings from a saved NVRAM file perform the following steps From the Main Menu choose system Functions Select Controller maintenance and press Return Select Restore NVRAM from disks and press Retu
22. Bus Multi Initiator Mode FIGURE B 4 shows a multi initiator dual bus configuration where each host is connected to each host channel This configuration is common for failover protection in a network cluster environment IDs 8 13 IDs 8 13 FIGURE B 4 Dual Host Dual Bus Multi Initiator JBOD Configuration Dual bus multi initiator mode SCSI IDs are 0 to 5 on each channel TABLE B 4 SCSI Drive IDs for a Dual Bus JBOD in Multi Initiator Mode Channel A ID 0 Channel A ID 3 Channel B ID 0 Channel B ID 3 Channel A ID 1 Channel A ID 4 Channel B ID 1 Channel B ID 4 Channel A ID 2 Channel A ID 5 Channel B ID 2 Channel B ID 5 B 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 gt eee To Connect a Dual Bus JBOD to Two Hosts Connect each JBOD port to a host as shown in FIGURE B 4 Make inactive the host bus connections of any cable which will be installed or removed Caution The bottom input ports of the JBOD must have a host connection or external terminator to maintain SCSI bus integrity Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive Caution SCSI IDs are set based on the cabling on the array when it is powered up If switching from single bus mode to dual bus mode or vice versa the SCSI IDs will change after you power off change the cabling and then power on Caution If you change
23. Bus JBOD Configurations B 4 B 3 1 Dual Bus Single Initiator Mode B 5 B 3 2 Dual Bus Multi Initiator Mode B 6 Contents vii C Ethernet Connection C 1 C 1 Setting an IP Address C 1 C 2 Setting Up Out of Band Management Over Ethernet C 3 D Record of Settings D 1 D 1 View and Edit Logical Drives D 2 D 1 1 Logical Drive Information D 2 D 1 2 Logical Drive Partition Information D 3 D 2 View and Edit Host LUNs D 4 D 2 1 LUN Mappings D 4 D 3 View and Edit SCSI Drives D 5 D 4 View and Edit SCSI Channels D 6 D 5 View and Edit Peripheral Devices D 8 D 6 Save NVRAM to Disk Restore from Disk D 8 E Solaris sd conf Setup and Volume Labels E 1 E 1 Editing the sd conf File E 1 E 2 Labeling a Volume _ E 3 F Cable Pinouts F 1 Fl SCSI Host or Drive Connector F 1 F2 RJ 45 Connector F 3 F3 DB9COM port F 4 viii Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Preface gt The Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual gives step by step procedures for installing and initially configuring the Sun StorEdge 3310 SCSI array Field replacement unit FRU procedures are also included Caution You should read the Sun StorEdge 3310 SCSI Array Safety Regulatory and Compliance Manual before beginning any procedure in this manual How This Book Is Organized This book contains the following topics Chapter 1 provides an overview of RAID feat
24. DB25 serial cable adapter is provided to connect the serial cable to DB25 serial ports on workstations Make sure that a null modem cable can be attached to the host serial port The null modem cable has serial signals swapped for connecting to a standard serial interface COMport COM port FIGURE 6 1 RAID Array COM Port Connected Locally to the COM Port of a Workstation or Computer Terminal Power up the array Set the serial port parameters on the workstation as follows 38400 baud 8 bit 1 stop bit no parity Chapter 6 First Time Configuration 6 5 Accessing the Firmware Application from a Windows Host To access the array or a terminal server connected to the array from a remotely located host additional services must be set up on the host server to establish the host to host connection Accessing the Firmware Application from a Solaris Host Refer to Redefining the Baud Rate for the tip Command on page 6 6 for setting serial port parameters on a Solaris host Refer to Using the tip Command for Local Access to the Array on page 6 7 for instructions on using the Solaris tip command Redefining the Baud Rate for the tip Command This section describes the method for using the Solaris tip command to access the array Before you can use the tip command you must redefine the baud rate The tip command uses the 9600 baud specified in the etc remote file on the Solaris host by default The serial por
25. If you change SCSI IDs on the array ensure that your application points to the correct IDs Caution The I O module is hot serviceable which means that you can replace it or change its cables while the array is powered on but the SCSI host buses connected to the array must be inactive B 1 B 1 A Single Bus JBOD with One Host B 2 gt Connection To connect a JBOD in a single bus configuration to a single host connect the following ports Connect the bottom left input port to the top right port of the JBOD with the SCSI jumper cable Connect the bottom right input port to one host with a SCSI cable Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive Caution SCSI IDs are set based on the cabling on the array when it is powered up If switching from single bus mode to dual bus mode or vice versa the SCSI IDs will change after you power off change the cabling and then power on Caution If you change SCSI IDs on the array ensure that your application points to the correct IDs Host Connection IDs 8 13 IDs 0 5 FIGURE B 1 A Single Bus JBOD with One Host Connection Rear View Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 The following table shows the default SCSI IDs for a 12 drive JBOD when you set up single bus configuration TABLE B 1 SCSI Drive IDs for a JBOD in a Single Bus
26. JBOD configuration no jumper cable is required ERROR TERM TERM FIGURE 5 16 Expansion Unit Dual Bus Configuration Optional Use a SCSI cable to connect a RAID array Channel 2 port to an expansion unit lower input port In FIGURE 5 17 RAID Channels 0 and 2 are expanded into the expansion unit in a dual bus configuration set up on the RAID array and kept by default for the expansion unit Chapter 5 Connecting Ports 5 11 Host Servers C ERROR TERM cH3 gt SNGL BUS CONF o Cig O o CHa O CH2 L puar Bus conr G 2 Default Dual Bus amp Configuration RAID array ERROR TERM Expansion unit FIGURE 5 17 Dual Bus Configuration with One RAID Array and One Expansion Unit Caution A maximum of 16 drive IDs is allowed per channel Therefore with a 12 drive array do not connect a dual bus Channel 0 or Channel 2 6 IDs to a single bus expansion unit 12 IDs The dual bus configuration shown in the preceding figure assigns half the IDs from the RAID and the expansion unit to Channel 0 and the other half to Channel 2 The SINGLE BUS CONE port is a Channel 2 expansion port in a dual bus configuration 3 Based on the configuration shown in FIGURE 5 17 the default drive IDs for a dual bus configuration are shown in the following
27. Menu then select Reset controller and press Return Select Yes and press Return lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit Configuration parameters view and edit A devices V Mute beeper change Password Reset controller C Reset Controller FIGURE C 2 Resetting the Controller The controller will take a few minutes to format a small storage sector on each physical drive before logical drives can be successfully initialized C 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 C2 Setting Up Out of Band Management Over Ethernet 1 To access the RAID Array over an Ethernet connection first set the IP address of the RAID Array by using the RAID Array COM port and the RAID firmware refer to Setting an IP Address on page C 1 Then connect the RAID Array Ethernet port to the network To connect to the firmware application program used in this manual from the host server tenet directly to the IP address of the RAID array controller with the following command telnet lt IP address gt Press Cntrl l letter el to refresh the screen and view the Main Menu Note If you reset the controller during a telnet session you will be disconnected from the RAID array and will need
28. Part Number Description Qty Part Number Description 2 71 00000553 side brackets 16 01 00000006 8 32 x 3 16 in flathead screws 2 71 00000555 rear brackets 16 01 09010300 8 32 x 1 4 in panhead screws or 10 01 50200300 10 32 x 3 8 in panhead screws 71 00000622 rear brackets with 10 02 80002300 10 washers angee 4 01 00000083 6mm socket cap screws 4 01 00000084 6mm panhead screws 1 09 00000064 Allen Wrench 5mm wrench for 6mm socket cap screws U shaped flanges support the side brackets and eliminate the need for a second person to support the array while assembling and tightening screws 4 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 10 flat washers and 10 32 x 3 8 panhead screws in four places Rear bracket connected to rack Threaded holes four 8 32 x 1 4 inch panhead screws four minimum a A A Rg Ty Y LEN KK SN 3 ASS ae Y D a 10 32 x 3 8 inch screws in four places 8 32 x 3 16 inch flathead screws four minimum Side bracket connected to each side of chassis FIGURE 4 2 Cabinet Rackmount 22 to 28 Inch Deep Rack in a 19 Inch Wide Cabinet Alternate flanged rear brackets support the side brackets and enable a easy one person installation Alternate screws can be used with the appropriate racks 5mm x 6mm panhead screws or 6mm x 6mm cap screws Chapter 4 Rackmounting 4 5
29. RAID Controller LEDs The following figure illustrates the RAID controller LEDs on the rear panel T a ABSO m O COM 10 100 BASE T FIGURE 7 4 RAID Controller LEDs Chapter 7 Checking LEDs 7 5 7 6 The following table lists the RAID Controller LEDs TABLE 7 4 RAID Controller LEDs LED Activity LED Center LED status symbol Right LED battery symbol Ethernet 10 100 BASE T LEDs left and right corners of the connector Color LED inactive Blinking green Solid green Solid yellow Slow blinking green Solid green Solid yellow Blinking green Solid green Solid yellow Amber Blinking green Status Not active Controller is busy Controller data is in cache Power is lost and data is in memory Good primary controller Good secondary controller Failed controller Battery is charging Battery is fully charged Battery failed Ethernet link is connected and working Ethernet link is transmitting or receiving data Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Zoe Other Rear Panel LEDs The following table lists the other rear panel module LEDs TABLE 7 5 Other Rear Panel Module LEDs Module LED Color Status Power supply fan Monitors the DC output Solid green voltage within tolerance Solid yellow Failed one or more output voltages out of specification range Overcurrent protection Solid green Good fa
30. RAIDS GOOD View scsi drives t Delete logical drive Partition logical drive BM opicel drive sament Redundant Controller Logical Drive Assign to Secondary Controller Yes L No af NONE none ecucccceccBo n J The reassignment is evident from the view and edit Logical drives screen A P in front of the LG number means that the logical drive is assigned to the primary controller An S in front of the LG number means that the logical drive is assigned to a secondary controller For example S1 indicates that logical drive 1 assigned to the secondary controller Chapter 6 First Time Configuration 6 21 6 4 10 Note The editable logical drive NAME name is used only in the RAID firmware administration and monitoring and does not appear anywhere on the host You can create a logical drive NAME after the logical drive is created Select the logical drive in the above screen and press Return Then select logical drive name type the desired name and press Return Press Esc to return to the Main Menu Reset the controller to implement the change Select system Functions on the Main Menu Then select Reset controller and press Return You must reset the controller for the changes to take effect Partitioning a Logical Drive optional
31. Reset Issued is displayed for each of the SCSI channels In addition an alert message says Redundant Controller Failure Detected General Controller Failure Response If one controller in the redundant controller configuration fails the surviving controller temporarily takes over for the failed controller until it is replaced A failed controller is managed by the surviving controller which disables and disconnects from its counterpart while gaining access to all the signal paths The surviving controller then manages the ensuing event notifications and takes over all processes It is always the primary controller regardless of its original status and any replacement controller afterward assumes the role of the secondary controller The failover and failback processes are completely transparent to the host Controllers are hot swappable and replacing a failed unit takes only a few minutes To maintain your redundant controller configuration replace the failed controller as soon as possible For details see Replacing a Controller Module on page 9 4 8 16 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 4 2 8 4 3 Automatic Logical Drive Rebuild Rebuild with Spare When a member drive in a logical drive fails the controller first examines whether there is a local spare drive assigned to this logical drive If yes it automatically starts to rebuild the data of the failed di
32. SCSI Array Release Notes located at www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 For 24 hour access to web based support solutions visit the Online Support Center at www sun com service online To initiate or check on a USA only service request contact Sun support at 1 800 USA4SUN To obtain international technical support contact the sales office of a specific country at www sun com service contacting sales html Accessing Sun Documentation Online All Sun StorEdge 3310 SCSI Array online documentation is located at http www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 You can order printed copies of the Sun StorEdge 3310 SCSI array manuals at http corppub iuniverse com marketplace sun You can view print or purchase a broad selection of Sun documentation including localized versions at http www sun com documentation xii Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 816 7290 11 of your document in the subject line of your email Preface xiii xiv Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 1
33. SCSI array choose a location that avoids excessive heat direct sunlight dust or chemical exposure Such exposure greatly reduces the product s longevity and might void your warranty The customer is responsible for meeting all government codes and regulations concerning facilities The customer is also responsible for compliance with the following requirements Meet all local national and international codes covered in this specification The subjects covered include fire and safety building and electrical codes Document and inform Sun Microsystems Inc of any deviations from this specification 22 Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all safety precautions and requirements specified in the Sun StorEdge 3310 SCSI Array Safety Regulatory and Compliance Manual m A fully loaded array weighs over 50 pounds Use two people to lift the array to avoid injury a Follow all cautions and instructions marked on the equipment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment 2 2 Sun StorEdge 3310 SCSI Arra
34. Unit or JBOD Extensive reliability availability and serviceability RAS features include redundant components notification of failed components and the ability to replace components while the unit is online The RAID array can be used either as a standalone storage unit or as a building block interconnected with expansion arrays of the same type The array can be placed on a tabletop or rackmounted in a server cabinet or expansion cabinet For information about specifications and agency approvals refer to Appendix A 1 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 1 2 e ME en Task Map The following task map outlines the key steps for installing configuring and managing the array Read Release Notes Prepare Site and Plan Configuration Prepare Host System Install Hardware Install Software Before beginning the installation review the release notes for late breaking news and updates located at www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 Prior to installation you must review important safety guidelines in the Sun StorEdge 3310 SCSI Array Safety Regulatory and Compliance Manual 816 7291 11 pdf To prepare the site and plan the array configuration refer to e Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual 816 7290 11 pdf e Sun StorEdge 3310 SCSI Array Best Practices
35. You might divide a logical drive into several partitions or use the entire logical drive as a single partition You might configure up to 32 partitions for each logical drive For guidelines on setting up 128 LUNs refer to Planning for 128 LUNs Optional on page 6 26 Caution If you modify the size of a partition or logical drive you lose all data on those drives 6 22 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 E Partition0 2GB e Partition1 1GB Partition 2 5GB lt RAID 5 8 GB Logical Drive 0 bas ees ae RAID 3 6 GB Logical Drive 1 Partition 0 2 5GB Partition 1 1 5GB Partition2 2GB FIGURE 6 5 Partitions in Logical Configurations To partition a logical drive perform the following steps 1 From the Main Menu select view and edit Logical drives 2 Select the logical drive you want to partition then press Return lt eccBlo LG ID uv RAID Size lt e gt Status Jo aun ese ert NAME a ss ETT 3 Select Partition logical drive from the menu then press Return Chapter 6 First Time Configuration 6 23 View scsi drives Delete logical drive logical drive Name logical drive Assignments Expand logical drive add Scsi drives reGenerate parity cOpy and replace drive ecvueccceccHo 4 Select from the list of undefined partitions and pr
36. be a drive channel a Channels 1 2 and 3 CH 1 CH 2 CH 3 might be drive or host channels a Default channel settings are a CH 0 and CH 2 Drive channels CH 1 and CH 3 Host channels The most common reason to change a host channel to a drive channel is to attach an expansion unit to a RAID array when you need only one host channel To change the use of a SCSI channel reconfigure the channel according to the following procedure 1 Select view and edit Scsi channels from the Main Menu 6 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels y Chl Mode PID SID DefSynC1k DefWid Term CurSynC1k CurWid 80 MHz 80 MHz 80 OMHZz L 80 OMHz i L 80 MHz L L 80 OMHz The communications path for the controllers is displayed as RCCOM Redundant Controller Communications 2 Highlight the channel that you want to modify and press Return Use the arrow key to select Yes if you want to change the host or drive assignment lt Main Menu gt Quick installation view and edit Logical drives view and edit pootcal i Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels
37. each DC array To connect the DC power cords perform the following procedure Connect a DC power cable to the first power supply and to a power outlet Caution For DC power If the Sun StorEdge 3310 SCSI array is connected to DC power sources not within the designated 48V DC 36 VDC to 72 VDC range damage might occur to the unit Note To ensure power redundancy be sure to connect the two power supply modules to two separate circuits for example one commercial circuit and one UPS Tighten the cable locking screws to attach the cable securely to the power supply power outlet Connect the second power cable to the second power supply and to a second power outlet Tighten the cable locking screws If one power supply fails the second power supply automatically takes the full load 5 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 5 3 Reviewing Single Versus Dual Drive Bus Configurations The drive bus configuration determines how drives and drive IDs are assigned to drive channels on the controller A single bus configuration assigns all disk drive IDs in a controller to one channel typically CH 0 for the RAID array and CH 2 for an expansion unit A dual bus configuration assigns half the disk drive IDs to CH 0 and the other half to CH 2 in the RAID array and then typically adds additional disk drive IDs to both CH 0 and CH2 when it is connected
38. figures ID6 and ID7 are reserved and are not available for drive IDs The IDs are also displayed on the lower inside edge of the chassis These IDs are automatically assigned and appear in RAID controller status tables 5 12 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CH2 ID3 L CHO IDO L J Disk 10 CH0 ID3 O 2 1D4 L 2 ID5 L 0 ID1 i 0 ID2 l 4 Disk 11 CHO ID4 O 4 Disk 12 O CH0 ID5 l Disk 1 CH2 ID8 O J Disk 4 CH2 ID11 L J Disk 7 CH0 ID8 g Disk 10 CHO ID11 g J Disk 2 CH2 ID9 O J Disk 3 CH2 ID10 O na Or j i O ees n Or j e ee a J Disk 6 CH2 ID13 L O J Disk 9 CHO ID10 g O FIGURE 5 19 Expansion Unit Dual Bus Configuration Default IDs 4 Connect your RAID array SCSI Channel 1 and 3 ports to two host servers with SCSI cables SCSI ports for Channels 1 and 3 are assigned as host channels by default O Disk 11 CHO ID12 O Disk 12 CHO ID13 L O Chapter 5 Connecting Ports 5 6 5 6 1 Connecting SCSI Ports to Host s By default channels 1 and 3 the upper middle SCSI port and lower left SCSI port on the I O module are host channels The array can be connected to a host in one of the two following ways m By means of a Sun StorEdge 160 MB second PCI Dual Ultra3 SCSI host adapter part number X6758A installed in a ho
39. follow To Save the Configuration Settings to NVRAM 1 2 From the firmware application Main Menu choose system Functions Use the arrow keys to scroll down and select controller maintenance then select save NVRAM to disks and press Return Choose Yes to confirm A prompt will inform you that NVRAM information has been successfully saved To Remove a Controller Module 1 2 Keep the array powered on Turn the thumbscrews on the left and right sides of the controller module counterclockwise until the thumbscrews are disengaged from the chassis Hold the thumbscrews and pull out the controller module To Insert a Controller Module 1 AN Keep the array powered on Gently slide the controller module into the unit until it clicks and is seated in the backplane Caution Be sure that the controller module is properly inserted into the guide rails Turn the thumbscrews on the left and right side of the controller module clockwise until finger tight to secure the module and to make the module s front panel flush with the chassis The new controller will automatically become the secondary controller 9 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 3 If the array was powered off during the controller replacement restore configuration settings from NVRAM if the new controller replaced an old controller a From the firmware a
40. for user documentation 1 SCSI jumper cable 1 foot 30cm VHD VHD for bus setting 1 SCSI jumper cable 1 5 foot 45cm VHD VHD if you ordered a JBOD or expansion unit 1 Serial null modem cable 1or2 25 foot 7 5m CAT5 Ethernet cable per controller in each array 1 Cable adapter DB9 to DB25 2 DC power cables if you ordered a DC powered array 2 AC cord locks in a plastic bag if you ordered an AC powered array 2 Front bezel keys in a plastic bag to secure the front bezel onto the chassis Various Purchased options These options are ordered at the time of purchase and are integrated into or added to the unit prior to delivery Chapter 3 Inspecting the Array Package 3 3 322 Options Field Replaceable Units Check that you received all field replaceable units FRUs ordered with your Sun StorEdge 3310 SCSI array For additional FRUs consult your sales representative FRU Model Number Description F370 5394 01 F370 5396 01 F370 5397 01 F370 5403 01 F370 5399 01 F370 5422 01 F370 5398 01AC F370 5527 01DC F370 5533 01 F370 5405 01 F370 5528 01 F370 5393 01 F370 5524 01 XTA 3310 DC KIT XTA 3310 RK 19M XTA 3310 RK 19L XTA 3310 RK 19C XTA 3310 RK 19F Event monitoring unit I O module LVD expansion unit or JBOD I O module LVD RAID Controller module 512 memory battery 2U LVD Terminator module Drive module 36GB LVD 10K RPM AC power and fan module 2U DC power and fan module 2U Battery LVD Cable LVD
41. is disabled NA For a redundant controller communications channel RCCOM CurSynClk Current SCSI bus synchronous clock xx xMHz The current speed at which the channel is communicating Async The channel is communicating asynchronously or not device is detected empty The default SCSI bus synchronous clock has changed Reset the controller for changes to take effect CurWid Current SCSI bus width Wide The channel is currently servicing wide 16 bit transfers Narrow The channel is currently servicing wide 8 bit transfers empty The default SCSI bus width has changed Reset the controller for the changes to take effect Chapter 8 Maintaining and Troubleshooting Your Array 8 11 8 3 5 Controller Voltage Temperature Status To check the status of controller voltage and temperature perform the following steps 1 From the Main Menu select view and edit Peripheral devices and press Return lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit Configuration parameters view and edit Peripheral devices s M View Peripheral Device Status v Set Peripheral Device Entry Define Peripheral Device Active Signal Adjust LCD Contrast Controller Peripheral Device Configuration 2 Select Controller Peripheral Device Configuration and press Return 3 Select View Peri
42. located at www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 1 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 2 Site Planning This chapter outlines the site planning requirements and basic safety requirements for the installation and use of Sun StorEdge 3310 SCSI arrays Customers are asked to complete a Preinstallation Worksheet on page 2 7 and to prepare the site for installation according to the worksheet details and the specified site planning requirements Review the details of this chapter before installing a Sun StorEdge 3310 SCSI array Topics covered in this chapter are Customer Obligations on page 2 2 Safety Precautions on page 2 2 Environmental Requirements on page 2 3 Electrical and Power Specifications on page 2 4 Physical Specifications on page 2 5 Layout Map on page 2 5 Console and Other Requirements on page 2 7 Preinstallation Worksheet on page 2 7 Note See Sun StorEdge 3310 SCSI Array Release Notes for the current lists of supported operating environments host platforms software and qualified cabinets 2 1 2 1 Customer Obligations The customer is obliged to inform Sun Microsystems Inc of any and all ordinances and regulations that would affect installation Caution When selecting an installation site for the Sun StorEdge 3310
43. one drive Data is divided into blocks and striped across the remaining drives RAID 5 Striping with distributed parity this is the best suited RAID level for multi tasking or transaction processing The data and parity are striped across each drive in the logical drive so that each drive contains a combination of data and parity blocks NRAID NRAID stands for Non RAID The capacity of all the drives is combined to become one logical drive no block striping The capacity of the logical drive is the total capacity of the physical drives NRAID does not provide data redundancy For more information about logical drives spares and RAID levels refer to Chapter 1 Basic Concepts in the Sun StorEdge 3310 SCSI RAID Firmware Guide Chapter 6 First Time Configuration 6 13 6 4 7 6 4 8 Completing Basic Configuration a Optionally define any additional partitions for each logical drive Refer to Partitioning a Logical Drive optional on page 6 22 Optionally add host SCSI IDs and more logical drives to create 128 LUNs Refer to a Planning for 128 LUNs Optional on page 6 26 a Creating Additional Host IDs Optional on page 6 10 a Creating Logical Drive s optional on page 6 14 a Map the logical drive s to the host LUNs required Refer to Mapping Logical Drive Partitions to Host LUNs on page 6 27 Creating Logical Drive s optional The RAID array is already configured with one or two
44. reconfiguring labeling E 3 VT100 terminal connection 5 18 VT100 terminal mode 8 3 Index 5 Index 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002
45. requirements 6 14 RAID level 8 6 RAID level selected 6 17 RAID levels defined 6 13 size 8 6 status 8 5 status table 8 5 logical drive preferences 6 18 logical volume status 8 7 LUN described 6 27 main menu 8 4 manual rebuild 8 17 maximum drive capacity 6 18 MISSING drive status 8 9 N NAME controller 6 22 NEW DRV drive status 8 9 O out of band management C 3 P package contents 3 3 phone support 1 xii phyical drives listed 6 15 physical drive size and speed 8 8 status 8 8 physical drive capacity setting 6 18 planning site 2 1 ports connecting see cabling 5 1 E 1 power LED 7 4 power specifications 2 4 power supply fan LED 7 7 Q quick installation not applicable 8 5 Index 3 R rackmounting cabinet mount 4 3 site preparation 4 2 telco center of gravity mount 4 13 telco flushmount 4 10 telco mount 4 9 tools required 4 2 4 3 RAID 0 1 concurrent rebuild in 8 20 RAID level assignment 6 17 RAID levels defined 6 13 selected 6 17 RAID levels defined 6 13 rebuild automatic 8 17 concurrent in RAID 0 1 8 20 manual 8 17 reconfiguring a volume labeling E 3 redundant controller explained 8 16 remote file 6 6 replacing parts see also installing 9 1 9 6 reset controller controller reset 6 22 RS 232 connecting to 5 18 6 5 upgrading firmware via 8 26 S safety precautions 2 2 SB MISS drive status 8 9 SCSI channel status 8 10 SC
46. safety precautions specified in the Sun StorEdge 3310 Safety Regulatory and Compliance Manual Caution When you power off the array wait five seconds before you power it back on If you power the array off and on too quickly a race condition might occur 5 1 FIGURE 5 1 identifies a typical series of hardware connections required when you install an array These procedures are designed for a redundant configuration gg HJE Application Data Servers amp Consoles SCSI Device Connections I Host Drive I O Module Bus Cabling Event Monitoring Unit EMU Power OFF ON On Activity Yi ee909 o JO Ssos O yi 1 CoM en LO le pane on besp alle Controller PowerOuter 1Srminaton Module l 10 100 Base T Ethernet DB 9 Terminal Port 4 SCSI Devices Servers amp Consoles LE Network Management Console FIGURE 5 1 Typical Sequence of Installation Steps 5 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 5 1 Connecting Chassis to an AC Power Outlet When you connect the AC power cords you s
47. the following commands to create device files after you have edited sd conf and or the etc system file No reboot is necessary with this command update_drv f sd devfsadm 6 12 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 6 Reviewing Default Logical Drives and RAID Levels A logical drive is a set of drives grouped together to operate under a given RAID level Each controller is capable of supporting as many as eight logical drives The logical drives can have the same or different RAID levels a A logical drive can be further divided into a maximum of 32 partitions m The total number of partitions must not exceed 128 partitions per RAID array To create a maximum of 128 partitions refer to Planning for 128 LUNs Optional on page 6 26 For a 12 drive array the RAID array is preconfigured as follows m One RAID 5 logical drive consisting of four physical drives m One RAID 5 logical drive consisting of five physical drives m One global spare The following table highlights the RAID levels available TABLE 6 2 RAID Level Definitions RAID Level Description RAID 0 Striping without data redundancy provides maximum performance RAID 1 Mirrored or duplexed disks for each disk in the system a duplicate disk is maintained for data redundancy It requires 50 of total disk capacity for overhead RAID 3 Striping with dedicated parity Parity is dedicated to
48. to telnet back into the array To connect the Configuration Service program on a host server to a RAID array which has an IP address refer to the out of band management instructions in the Sun StorEdge 3310 Configuration Service User Guide In the following network illustration there are two servers which receive Configuration Service Alert messages and a Configuration Service management console which monitors and configures the RAID array as needed Appendix C Ethernet Connection C 3 c 4 205 222 233 241 205 222 233 242 205 222 233 243 Server Server Management Console Backbone RAID Array 205 222 233 250 FIGURE C 3 RAID Array 10 100BASE T Ethernet Port Connected Directly to a Network Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX D Record of Settings This appendix provides tables for recording configuration data Topics covered are View and Edit Logical Drives on page D 2 Logical Drive Information on page D 2 Logical Drive Partition Information on page D 3 View and Edit Host LUNs on page D 4 LUN Mappings on page D 4 View and Edit SCSI Drives on page D 5 View and Edit SCSI Channels on page D 6 View and Edit Peripheral Devices on page D 8 Save NVRAM to Disk Restore from Disk on page D 8 In
49. 1 foot jumper Cable LVD 1 5 foot expansion Box 2U JBOD LVD Box 2U RAID LVD Power and fan module 2U DC Kit rackmount 2U 19 in wide 18 to 28 in deep Kit Rackmount 2U 19 in wide 28 to 36 in deep Kit Telco rackmount center mount 2U 19 in wide Kit Telco rackmount flush mount 2U 19 in wide 3 3 Customer Provided Cables Customers must provide the following cables m Two 3 prong AC power cables if you have an AC powered array m One Ultra 160 SCSI cable per host to connect a host to a RAID array Expansion Unit or JBOD up to two host cables might be needed per array To obtain qualified cables consult your Sun sales representative 3 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 4 Rackmounting This chapter describes the two types of rackmount equipment available to purchase and install The array is easily installed into a rack or cabinet Topics covered in this chapter are Required Site and Chassis Preparation on page 4 2 Cabinet Mounting on page 4 3 Telco Rackmounting on page 4 9 a Flushmount Configuration on page 4 10 a Center of Gravity Configuration on page 4 13 Powering Up and Checking LEDs on page 4 16 4 1 4 1 4 2 Required Site and Chassis Preparation Tip These instructions can save you a lot of time read them carefully The entire assembly procedure should take
50. 150 RPM Temp Thermometer icon Monitors the temperature level and indicates violations of internal temperature thresholds of 55C and 60C Solid green Solid yellow Blinking yellow Good Under temperature threshold of 55C Failed Temperature threshold equal to or over 55C Failed Temperature threshold equal to or over 60C Blinking frequency of 4 Hz 1 Hz Event Caution icon Indicates any abnormal or failure event in the RAID controller or EMU Solid green Solid yellow Blinking Yellow Normal operation of RAID controller and EMUs Abnormal event EMU Abnormal event in RAID controller or failed RAID controller Blinking frequency of 4 Hz 1 Hz 7 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 7 3 7 3 1 Rear Panel LEDs The rear panel LED colors indicate the conditions described in the following figures and tables The following figure is the rear panel with LEDs I O module 00 ey err ey US G e Power fan module Controller module Event module FIGURE 7 3 Rear Panel LEDs If you see a blinking green or yellow LED you can have an incorrect configuration or a failed component
51. 3 J Disk 7 cH2 108 q Disk 10 cH2 1D14 Disk 2 CH2 ID1 l CH2 1D4 Disk 8 cH2 iD9 Disk 11 CH2 1D12 C l eea O O m CH2 ID2 l CH2 ID5 l Disk9 CH2 ID10 L Disk 12 cH2 1D13 C ie O a O e FIGURE 5 14 Expansion Unit Single Bus Configuration Default IDs The IDs are also displayed on the lower inside front edge of the chassis These IDs are automatically assigned and appear in RAID controller status tables 4 Connect your RAID array SCSI Channel 1 and 3 ports to one or two host servers with SCSI cables SCSI ports for Channels 1 and 3 are assigned as host channels by default 5 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 3 9 Connecting Cables for a Dual Bus Configuration A dual bus configuration assigns half the disk drives to one channel and the other to the second channel This configuration can be helpful when you want to use one set of drives to mirror the second set with drives configured as RAID 1 drives To create a dual bus configuration on a RAID array use the SCSI jumper cable to connect the CH 2 port to the DUAL BUS CONF port Six IDs are assigned to CH 0 and six IDs are assigned to CH 2 in a 12 drive array Ne TERM TERM ric o o o o of amp sno CH0 L6 CH3 gt SNGL BUS CONF o Gums O CH1 gt FIGURE 5 15 RAID Dual Bus Configuration In the dual bus
52. 5 6 Configuration 5 Single Bus Configuration with Two Expansion Units G G i 2 g bd o Expansion Unit iY iY ba bd Q e Host G G G G p Q d G e Q Q e Host FIGURE 5 7 Configuration 6 Single Bus RAID Connected to One Expansion Unit 5 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Each drive channel can have up to 16 IDs 0 to 15 ID 6 and ID 7 are reserved for internal connections Caution A maximum of 16 drive IDs is allowed per channel Therefore do not connect a dual bus Channel 0 or Channel 2 6 IDs to a single bus expansion unit 12 IDs On the rear panel of each RAID array on the I O module the SB icon is displayed next to the CH 0 port and the SCSI SNGL BUS CONF port to indicate where to connect the SCSI jumper cable for a single bus configuration Similarly the DB icon is displayed next to the CH 2 port and the DUAL BUS CONF port to indicate where to connect the SCSI jumper cable for a dual bus configuration Single bus configuration Dual bus configuration FIGURE 5 8 Single Bus and Dual Bus Icons On the rear panel of each expansion unit the SB icon indicates where to connect the jumper cable for a single bus configuration T
53. Array Overview 1 1 This chapter provides a brief overview of your Sun StorEdge 3310 SCSI array which is an LVD SE device Topics covered in this chapter are a Introducing the Array Models on page 1 1 a Task Map on page 1 3 a Additional Software Tools on page 1 4 Introducing the Array Models The Sun StorEdge 3310 SCSI array models include m A redundant array of independent disks RAID with a single controller a A RAID with two controllers a An expansion unit or JBOD an array with disks and no controller Providing up to 432GB RAID based on 36GB drives in an amazingly small footprint 3 5 inch tall by 19 inches wide storage unit the Sun StorEdge 3310 SCSI RAID array is high performance storage device that contains one or two internal RAID controllers and up to twelve disk drives with SCSI connectivity to the data host FIGURE 1 1 Front View of a Sun StorEdge 3310 SCSI Array RAID Expansion Unit or JBOD Highly scalable the RAID equipped array supports up to two expansion chassis expansion unit arrays that have a set of drives and no controller for a total of 36 drives The RAID array and expansion units connect to the storage devices and consoles via standard serial port Ethernet and SCSI connections FIGURE 1 2 Rear View of a RAID Array Also available is the JBOD Just a Bunch of Disks which is an expansion unit connected directly to a host server FIGURE 1 3 Rear View of an Expansion
54. Caution Do not use any power tools with any procedures Power tools can strip or damage connections 1 Determine where the array will be installed To plan the correct location in the appropriate Sun racks refer to the 805 4748 29 Rackmount Placement Matrix RPM which is available at www sun com products n solutions hardware docs Network_Storage_Solutions Cabinets_and_Enclosures index html Install the first array at the bottom of the rack and install each subsequent chassis above the previous one unless otherwise indicated in the RPM manual 2 Before rackmounting be sure to check your site location and confirm that you have cables with adequate lengths to connect to servers and to power outlets 3 Remove bezel front faceplate and the two plastic ear caps from the front of the chassis Note Keep all hardware items in plastic bags until you are ready to use them This enables you to correctly identify of the screws and avoid confusion 4 Attach the side brackets to the left and right sides of the chassis Attach up to eight 8 32 x 3 16 inch flathead machine screws on each side to allow some adjustment to the placement Use the alignment marks depth in inches stamped into the side brackets to position the brackets and screws FIGURE 4 3 Side Bracket With Alignment Marks 5 Use a total of four screws and four washers to attach the rear brackets to the rear vertical posts two screws to attach each b
55. Chassis To Remove an EMU Module 1 Turn the thumbscrews on the top and bottom of an EMU module counterclockwise until the thumbscrews are disengaged from the chassis 2 Hold the thumbscrews and pull out the EMU module To Insert an EMU Module 1 Slide the new EMU module into the chassis until it is firmly seated in the backplane and the module s front panel is flush with the chassis N Caution Be sure that the EMU module is properly inserted into the guide rails 2 Turn the thumbscrews on the top and bottom of the EMU module clockwise until they are finger tight to secure the module 9 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 9 8 Replacing the Battery The following steps are guidelines for replacing a battery on a RAID controller module A battery is located on each controller module To view the battery expiration date pull out each controller module and look at the date specified Battery Connector FIGURE 9 6 The Battery and Connector Follow these steps to replace a battery 1 Remove the connector FIGURE 9 7 The Connector Unplugged Chapter 9 Installing Spares and FRUs 9 11 2 Remove the screws FIGURE 9 8 The Underside of the Controller Module With Screws Being Removed 3 Lift out the battery FIGURE 9 9 The Top Side of the Controller Module With the Battery Being Lifted Out and Connector Unplugged 9 12 Sun StorEdge
56. Configuration Front View IDO ID3 ID 8 ID 11 ID1 ID 4 ID9 ID 12 ID 2 ID5 ID 10 ID 13 B 2 gt gt A Single Bus JBOD with Two Host Connections To connect a JBOD in a single bus configuration to two hosts connect the following ports m Connect the two bottom JBOD input ports with the SCSI jumper cable m Connect each top JBOD output port to a host server with a SCSI cable Caution BEFORE you disconnect a cable from the array the host bus on that cable must be inactive Caution SCSI IDs are set based on the cabling on the array when it is powered up If switching from single bus mode to dual bus mode or vice versa the SCSI IDs will change after you power off change the cabling and then power on Caution If you change SCSI IDs on the array ensure that your application points to the correct IDs Appendix B Cabling JBODs B 3 Connections IDs 8 13 IDs 0 5 FIGURE B 2 A Single Bus JBOD with Two Host Connections Rear View The following table shows the default SCSI IDs for a 12 drive JBOD when you set up a single bus configuration The SCSI IDs are 0 13 with IDs 6 and 7 reserved for host HBA connections TABLE B 2 SCSI Drive IDs for a JBOD in a Single Bus Configuration Front View ID 0 ID 3 ID 8 ID 11 ID 1 ID 4 ID 9 ID 12 ID 2 ID5 ID 10 ID 13 B 3 Dual Bus JBOD Configurations There are two important features to note with the dual bus JBOD configuration
57. E E AE 9999 40MB NEW DRU SEAGATE 1T31655W 9999 46MB NEW DRU SEAGATE 1T31655W eccueceeeeA 9999 40MB NEW DRU SEAGATE 131655W b After all physical drives have been selected for the logical drive press Esc key to continue to the next option After member physical drives are selected a list of selections is displayed Assign Logical Drive Assignments 5 Optionally set Maximum Physical Drive Capacity and assign spares a Optionally select Maximum Drive Capacity from the above menu and press Return Note Changing the maximum drive capacity reduces the size of the logical drive and leave some disk space unused Maximum Available Drive Capacity MB 9999 Maximum Drive Capacity MB 39999 As a rule a logical drive should be composed of physical drives with the same capacity A logical drive can only use the capacity of each drive up to the maximum capacity of the smallest drive b Optionally add a local spare drive from the list of unused physical drives 6 18 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Note A global spare cannot be created while creating a logical drive The spare chosen here is a local spare and automatically will replace any failed disk drive in this logical drive The local spare is not available for any other logical drive o 575466 na RaToi 3500 61 7FsssaA na Raroi 3500 p2 saseais1
58. FIGURE 6 4 Example Allocation of Local and Spare Drives in Logical Configurations 1 View the connected drives Before configuring disk drives into a logical drive it is necessary to understand the status of physical drives in your enclosure a Use the arrow keys to scroll down to view and edit Scsi drives and press Return Chapter 6 First Time Configuration 6 15 This displays information of all the physical drives that are installed Chl ID Size MB Speed LG_DRV Status Vendor and Product ID 0 70007 160HB O ON LINE SEAGATE T373405LC 70007 160MB ON LINE SEAGATE T373465LC b Use the arrow keys to scroll through the table Check that all installed drives are listed here If a drive is installed but is not listed it might be defective or might not be installed correctly contact your RAID supplier When the power is on the controller scans all hard drives that are connected through the drive channels If a hard drive was connected after the controller completed initialization use the Scan SCSI Drive function to let the controller recognize the newly added hard drive and configure it as a member of a logical drive Caution Scanning an existing drive removes its assignment to any logical drive All data on that drive is lost 2 Create a logical drive a Scroll through the Main Menu and select view and edit Logical drive BS e lt e lt uccecee lt Mo 6 16 Sun S
59. Gravity Configuration The following table lists the major components and fasteners required to assemble the Telco 19 inch wide center of gravity rack TABLE 4 4 XTA 3310 RK 19C Telco Center of Gravity Rackmount Kit Major Components Fasteners Qty Part Number 4 71 00000491 Description Qty Side brackets 24 24 10 10 10 10 10 10 10 Part Number 01 09010300 28 FLAT 8 01 50200300 02 80002300 02 09002340 01 00000083 01 00000084 01 00000093 01 12020300 01 00000092 Description 8 32 x 1 4 in panhead screws 8 washers 10 32 x 3 8 in panhead screws 10 washers 12 washers 6mm x 6 socket cap screws 6mm x 6 panhead screws 5mm x 6 panhead screws 10 24 x 3 8 in panhead screws 12 24 x 3 8 in socket cap screws a 09 00000064 Allen wrench 1 09 00000063 Allen wrench 5mm wrench for 6mm socket cap screws 5 32 wrench for 12 24 socket cap screws Perform the following installation steps for a Telco center of gravity rack configuration see FIGURE 4 7 Determine where the array will be installed To plan the correct location in the appropriate Sun racks refer to the 805 4748 29 Rackmount Placement Matrix RPM which is available at www sun com products n solutions hardware docs Network_Storage_Solutions Cabinets_and_Enclosures index html Install the first array at the bottom of the rack and install each subsequent chassis above the one below unless ot
60. Host IDs Optional on page 6 10 Note For an overview of how partitions LUNs and host IDs work refer to Mapping Logical Drive Partitions to Host LUNs on page 6 27 To set up 128 LUNs the following steps are required Create a minimum of four host IDs By default you have two host IDs Channel 1 ID 0 primary controller and Channel 3 ID 1 secondary controller You can have a total of two IDs per channel one for the Primary Controller and one for the secondary controller For the detailed procedure refer to Creating Additional Host IDs Optional on page 6 10 Confirm that the allowed number of LUNs per host id is 32 Go to view and edit Configuration parameters and select hostside SCSI Parameters If the LUNs per Host SCSI ID is not 32 highlight the line press Return and select the number 32 6 26 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 12 lt Main Menu gt Quick installation view view Maximum Queued I 0 Count 256 i LUNs per Host SCSI ID 32 Max Number of Concurrent Host LUN Connection 16 Number of Tags Reserved for each Host LUN Connectio 1 LUN Peripheral Device Type Parameters 2 LUNs Host Cylinder Head Sector Mapping Configuration 4 LUNs Fibre Connection Option Point to point preferred 8 LUNs C 16 LUNs Host side SCSI Parameters Drive side SCSI Parameters Disk Array Parameters Redun
61. M O Conni O FIGURE 5 11 Cabling for Single Bus Expansion Unit Caution A maximum of 16 drive IDs is allowed per channel Therefore with a 12 drive array do not connect a dual bus Channel 0 or Channel 2 6 IDs to a single bus expansion unit 12 IDs 5 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 3 Optional Use a SCSI cable to connect a RAID array Channel 2 port to an expansion unit lower right port The configuration in FIGURE 5 12 shows a RAID array with all its drive IDs assigned to Channel 0 and an expansion unit with all its drive IDs assigned to Channel 2 SNGL BUS CONF o o Cumi Commu O CH2 gt pua Bus conr G RAID Array Host Servers Expansion unit FIGURE 5 12 Typical Single Bus Configuration Based on the configuration in FIGURE 5 12 the default drive IDs for a 12 drive single bus configuration are shown in FIGURE 5 13 and FIGURE 5 14 ID6 and ID7 are reserved for host HBAs q Disk 1 CHO IDo J Disk 10 CHO ID11 l O Disk CHO ID1 l i isk 8 CHO ID9 Y J Disk 11 CHO ID12 l O O i CHO ID2 L i isk 9 CHO ID10 l Disk 12 CHO ID13 l O mj O m FIGURE 5 13 RAID Array Single Bus Configuration Default IDs Chapter 5 Connecting Ports 5 9 Disk 1 CH2 1D0 J Disk 4 CH2 1D
62. Manual 816 7293 11 pdf Install up to two HBA adapters in the host system s Refer to the documentation that came with your host adapter and system for instructions Install the StorEdge 3310 SCSI Array on a desktop or in a rack Refer to this manual for instructions For additional firmware instructions refer to Sun StorEdge 3310 SCSI Array RAID Firmware User Guide 816 7296 11 pdf Optionally install any or all of the software applications from the Professional Storage Manager CD and use the following guides e Sun StorEdge 3310 SCSI Configuration Service User Guide 816 7298 11 pdf e Sun StorEdge 3310 SCSI Diagnostic Reporter User Guide 816 7722 11 pdf e Sun StorEdge 3310 SCSI CLI User Guide 816 7297 11 pdf Chapter 1 Array Overview 1 3 1 3 Additional Software Tools The following additional software tools are available on the Sun StorEdge Professional Storage Manager CD ROM provided with your array m Sun StorEdge 3310 SCSI Configuration Service a management and monitoring program m Sun StorEdge 3310 SCSI Diagnostic Reporter software a monitoring utility m Sun StorEdge 3310 SCSI CLI a command line utility to download firmware and to view the event log The Sun StorEdge 3310 SCSI Array Documentation CD ROM provides the related user guides with detailed installation and configuration procedures for these tools For other supported software tools refer to the Sun StorEdge 3310 SCSI Array Release Notes
63. RAID 5 logical drives and one global spare Each logical drive consists of a single partition by default This procedure is used to modify the RAID level and to add more logical drives if necessary In this procedure you configure a logical drive to contain one or more hard drives based on the desired RAID level and partition the logical drive into additional partitions Note If you want to assign 128 partitions to 128 LUNs in an array you need to have a minimum of four logical drives each with 32 partitions For redundancy across separate channels you can also create a logical drive containing drives distributed over separate channels You can then partition the logical unit into one or several partitions A logical drive consists of a group of SCSI drives Each logical drive can be configured a different RAID level A drive can be assigned as the local spare drive to one specified logical drive or as a global spare drive that is available to all logical drives on the RAID array Spares can be part of automatic array rebuild A spare is not available for logical drives with no data redundancy NRAID and RAID 0 6 14 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Drive Channel 0 Drive Channel 1 i Local Spare for LD1 G Global Spare gt 4 RAID 5 RAID 3 8GB 6GB Logical Drive 0 Logical Drive 1
64. SCSI IDs on the array ensure that your application points to the correct IDs Note The Sun SCSI LVD MSE external terminator is part number XTA 3310 SC TERM 595 6750 01 Appendix B Cabling JBODs B 7 B 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX C Ethernet Connection This appendix provides Ethernet connection information Topics covered are m Setting an IP Address on page C 1 a Setting Up Out of Band Management Over Ethernet on page C 3 C 1 Setting an IP Address To set the IP address of the RAID controller perform the following steps 1 Access the Sun StorEdge RAID controller via a RAID Array COM port 2 On the Main Menu select view and edit Configuration parameters 3 Select Communication Parameters and then select Internet Protocol TCP IP 4 Press Return on the chip hardware address and then select Set IP Address 5 Type the desired IP address netmask and Gateway values C 1 m lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit Configuration parameters View Statistics Tele ee ERa a FIGURE C 1 Setting the Controller IP Address 6 Reset the controller for the configuration to take effect select system Functions from the Main
65. SI channels default channels 6 8 host or drive 6 8 SCSI drive global or local spare 8 9 STANDBY mode 8 9 USED DRV mode 8 9 vendor ID 8 9 SCSI drive status 8 8 SCSI host IDs creating 6 10 sd conf for device files 6 12 sending documentation comments 1 xiii serial port connection 6 5 serial port parameters 6 5 settings records to keep D 1 single bus cabling procedures 5 8 single bus configurations 5 5 single bus drive IDs 5 10 site planning 2 1 console requirement 2 7 customer obligations 2 2 electrical power 2 4 EMC 2 3 environmental 2 3 layout 2 5 physical 2 5 safety precautions 2 2 site preparation survey 2 7 size of drive 8 8 Solaris edit sd conf 6 12 edit system file 6 12 reset baud rate 6 6 spare local for logical drive 6 18 spare drives 8 20 spares installing 9 1 specifications clearances 2 5 electrical power 2 4 physical array 2 5 specifications product A 2 speed of drive 8 8 STAND BY drive status 8 9 status LED 4 17 7 2 7 6 system file edit 6 12 T technical support 1 xii temp LED 7 4 temperature environmental range 2 3 temperature LED 7 4 tip command 6 6 transfer rate indicator 8 4 troubleshooting disks not visible 8 2 LUNs not visible 8 2 troubleshooting support 1 xii Index 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 U USED DRV drive status 8 9 V view connected drives 6 15 volume
66. StorEdge 3310 SCSI CLI a command line utility to download firmware and display the event log The Sun StorEdge 3310 SCSI Array Documentation CD ROM provides the related user guides with detailed installation and configuration procedures for these tools Other Supported Software For other supported software see the Sun StorEdge 3310 SCSI Array Release Notes Enabling VERITAS DMP To enable VERITAS Dynamic Multi Pathing DMP support on VERITAS Volume Manager Version 3 2 perform the following steps Configure at least two SCSI channels as host channels channels 1 and 3 by default and add additional SCSI host IDs if needed Connect host cables to the I O host ports in step 1 Map each LUN to two host channels to provide dual pathed LUNs Add the correct SCSI string to vxddladm so VxVM can manage the LUNs as a multi pathed JBOD vxddladm addjbod vid SUN pid StorEdge 3310 vxddladm listjbod VID PID Opcode Page Cod Page Offset SNO length SEAGATE ALL PIDs 18 1 36 12 SUN StorEdge 3310 18 i 36 12 5 Reboot the hosts System reboot is required to implement these changes 6 32 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 7 Checking LEDs This chapter describes the front and rear panel LEDs which give the clear status of the operation of all drives and modules Topics covered in this chapter are a LEDs When Arra
67. Voltage Flicker ESD RF Field Electrical Fast Transient Burst Surge RF Conducted Power Frequency Magnetic Field Voltage Dip and Interruption Standard i eo ee oo eo Oe N 61000 3 2 2000 No Limits N 61000 3 3 1995 A1 2001 No Limits N 55024 8kV Contact 15kV Air N 55024 10V m N 55024 1kV I O 2kV Power N 55024 1kV I O 1kV Power L L 2kV Power L G N 55024 3V I O and Power N 55024 N A monitors only N 55024 0V 0 5cycle 70 V 0 5sec OV 5sec A 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX B Cabling JBODs oo You can connect a Sun StorEdge 3310 JBOD Just a Bunch of Disks no controller array directly to a host server This appendix covers the following topics a A Single Bus JBOD with One Host Connection on page B 2 a A Single Bus JBOD with Two Host Connections on page B 3 a Dual Bus JBOD Configurations on page B 4 a Dual Bus Single Initiator Mode on page B 5 a Dual Bus Multi Initiator Mode on page B 6 Caution SCSI cables are not hot swappable that is you should not connect or disconnect SCSI cables when the array is powered on Caution SCSI IDs are set based on the cabling on the array when it is powered up If switching from single bus mode to dual bus mode or vice versa the SCSI IDs will change after you power off change the cabling and then power on Caution
68. addition to saving the configuration data in NVRAM to disk keeping a hard copy of the controller configuration is also recommended This will speed the recreation of the RAID in the event of a disaster The following tables are provided as a model for recording configuration data As a general rule the configuration data in the NVRAM should be saved to disk or file whenever a configuration change is made D 1 D 1 D 1 1 Logical Drive Information View and Edit Logical Drives Disk RAID Reserved LG ID LV Level Size MB Status LN SB FL Name Space D 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 D 1 2 Logical Drive Partition Information LG Partition Size MB Partition Size MB r Appendix D Record of Settings D 3 D 2 D 2 1 View and Edit Host LUNs LUN Mappings Host Channel Pri Sec Logical Drive Controller SCSI ID LUN Logical Volume Partition Size D 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 D 3 View and Edit SCSI Drives Slot Chi Size MB Speed LG DRV Global Spare Local Spare Vendor and Product ID
69. ailed the replaced drive been re drive placed Exit FIGURE 8 4 Manual Rebuild Chapter 8 Maintaining and Troubleshooting Your Array 8 4 4 Concurrent Rebuild in RAID 0 1 RAID 0 1 allows multiple drive failure and concurrent multiple drive rebuild Drives newly swapped must be scanned and set as local spares These drives will be rebuilt at the same time you do not need to repeat the rebuilding process for each drive 8 4 5 Identifying a Failed Drive for Replacement If there is a failed drive in the RAID 5 logical drive replace the failed drive with a new drive to keep the logical drive working Caution If when trying to remove a failed drive you mistakenly remove the wrong drive you will no longer be able to access the logical drive because you have incorrectly failed another drive Note The following procedure only works if there is no I O activity To find a failed drive identify a single drive or test all drive activity LEDs perform the following steps 1 On the Main Menu select view and edit scsi Drives and press Return Select the drive you want to identify and then press Return 2 Select the Identifying scsi drive function Select flash All drives to flash the activity LEDs of all of the drives in the drive channel and press Return lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes and edit Host luns
70. antly parity errors There is little or no performance change TABLE 8 5 Parameters Displayed in the SCSI Channel Window Parameters Description Chl SCSI channel s ID Mode Channel mode RCCom Redundant controller communication channel Host The channel is functioning as a host channel Drive The channel is functioning as a drive channel PID Primary controller s SCSI ID mapping j Multiple SCSI IDs were applied host channel mode only x The SCSI ID for host LUNs mapped to this channel in Host Channel mode SCSI ID for the primary controller in drive channel mode NA No SCSI ID applied 8 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 TABLE 8 5 Parameters Displayed in the SCSI Channel Window Continued Parameters Description SID Secondary controller s SCSI ID mapping Multiple SCSI IDs Host Channel mode only x The SCSI ID for host LUNs mapped to this channel in host channel mode SCSI ID for the secondary controller in drive channel mode NA No SCSI ID applied DefSynClk Default SCSI bus synchronous clock xx xMHz Maximum synchronous transfer rate set to xx x Async Channel is set for asynchronous transfers DefWid Default SCSI bus width Wide Channel is set to allow wide 16 bit transfers Narrow Channel is set to allow narrow 8 bit transfers S Signal S Single ended L LVD F Fibre Term Terminator status On Termination is enabled Off Termination
71. apter 6 First Time Configuration 6 27 LUN 1 LUN 2 Each SCSI ID LUN looks like a storage device to the host computer Channel 3 Channel 1 IDO LUNO lt gt Logical Drive 1 Partition 0 ID 1 LUNI lt OO y Logical Drive 0 ics Partition 1 LUN2 A Logical Drive 1 EJ Partition 2 FIGURE 6 6 Mapping Partitions to Host ID LUNs 6 28 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 LUN 0 aaa 5GB Logical Drive 0 Partition 2 Logical Drive 1 Partition 1 Logical Drive 0 Partition 0 To map a logical drive partition to a LUN perform the following steps 1 On the Main Menu select view and edit Host luns 2 Select a specific host channel ID and press Return Select a logical drive if prompted Main Menu gt Quick instal lation view and edit Logical drives view and edit ican Volumes Vv v H O Primar ontroller v ntroller v E a st s ogica olume view Physical SCSI Drive 3 Select a LUN number and press Return Select a logical drive then highlight a partition and press Return LUN LVLD DRV Partition Size MB RAID Part ition Offset MB Size MB Ca lt r 4 Select Map Host LUN Map H BN reate Hos ilter Entry 5 Confirm the mapping scheme by selecting Yes Map Logical Drive artition To Channel 1 ID Lun 7 Yes No
72. aris are trademarks or registered trademarks of Sun Microsystems Inc in the U S and in other countries Federal Acquisitions Commercial Software Government Users Subject to Standard License Terms and Conditions DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2002 Dot Hill Systems Corporation 6305 El Camino Real Carlsbad Californie 92009 USA Tous droits r serv s Sun Microsystems Inc et Dot Hill Systems Corporation peuvent avoir les droits de propri t intellectuels relatants la technologie incorpor e dans ce produit En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licenc
73. as 1 8800000 sd 3 0 Specify disk enter its number 2 selecting c0t4d0 disk formatted a If the volume had been labeled previously using the format command the next display is the FORMAT MENU If the FORMAT MENU is displayed continue to the next step E 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 a If the volume had not been labeled previously using the format command you will be prompted with the question Disk not labeled Label it now If so answer y at the prompt and press Return The FORMAT MENU is displayed 2 Type type to select a drive type FORMAT MENU disk type partition select a disk select define a disk type select define a partition table current format repair label analyze defect backup verify save inquiry volname lt cmd gt quit format gt type describe the current disk format and analyze the disk repair a defective sector write label to the disk surface analysis defect list management search for backup labels read and display labels save new disk partition definitions show vendor product and revision set 8 character volume name execute lt cmd gt then return0O Appendix E Solaris sd conf Setup and Volume Labels E 5 3 Type 0 to choose the Auto configure option Select the Auto configure option regardless of which drive types are displayed by the type option For further in
74. ation example the below SAF TE window displays No Device Inserted for six drives which are actually inserted into slots The SAF TE protocol does not support a dual bus configuration and only recognizes one bus half the drives if you have a dual bus configuration Inserted Inserted Inserted Inserted Inserted StorEdge 3310 A AGGA 3132333435362020 Cooling Fan Operational Cooling Fan 1 Operational Power Supply Operational and On Power Supply 1 Operational and On Sensor 8 Sensor Sensor Sensor Sensor Sensor Sensor RR OCI OO AWN Off or No Speaker Drive Slot No Device Inserted FIGURE 8 2 Example of SAF TE Device Status Window in a Dual Bus Configuration 4 To check that you have all slots filled in a dual bus configuration see SCSI Drive Status Table on page 8 8 and check the column labeled Chl ID 8 14 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 3 7 Viewing Event Logs on the Screen A controller event log records an event or alarm which occurs after the system is powered on Note The Event Monitoring Units in each RAID unit and each Expansion Unit send messages to the controller log which report problems and status of the fans temperature and voltage Caution Powering off or resetting the controller automatically deletes all recorded event logs To view the event logs on screen select view and edit Event
75. ay if Channel 1 or Channel 3 is configured as a drive channel For details refer to Configuring SCSI Channels as Host or Drive Optional on page 6 8 The following figures are examples of configurations that have a RAID array connected to two expansion units Caution A maximum of 16 drive IDs is allowed per channel Therefore in a 12 drive array do not connect a dual bus Channel 0 or Channel 2 6 IDs to a single bus expansion unit 12 IDs ERROR TERI SNGL BUS CONF o o L pua sus conr 3 RAID array ERROR TERM Expansion units FIGURE 5 20 Single Bus Configuration with One Host and Two Expansion Units 5 16 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 In FIGURE 5 20 the RAID array and the two expansion units have been set up for single bus configuration Channel 3 has been re assigned as a drive channel and connected to the second expansion unit In FIGURE 5 21 the RAID array and one expansion unit have been configured for dual bus configuration and one expansion unit is set for single bus configuration Channel 3 has been reassigned as a drive channel and connected to the second expansion unit The RAID Channel 0 is connected and expanded into a dual bus expansion unit and the RAID Channel 3 is connec
76. cal volumes from the Main Menu select view and edit logical volumes and press Return The screen displays the status of all logical volumes A logical volume may contain up to eight logical drives Caution This feature is not supported in the Configuration Service program It is available but rarely used in the firmware It has been replaced by the use of partitions in logical drives Parameters vices lt lt uccec lt Bco Chapter 8 Maintaining and Troubleshooting Your Array 8 7 TABLE 8 3 Parameters Displayed in the Logical Volume Status Window Parameters Description Logical volume number where P primary controller and S secondary controller ID Logical volume ID number controller generated Size MB Capacity of the logical volume in megabytes LD The number of logical drive s in this logical volume 8 3 3 SCSI Drive Status Table To check and configure physical SCSI drives from the Main Menu select view and edit scsi Drives and press Return The following screen displays the status of all SCSI drives If there is a drive installed but not listed the drive may be defective or not installed correctly When power is on the controller scans all hard drives that are connected through the drive channels If a hard drive was connected after the controller completes initialization use Scan SCSI Drive under the view and edit scsi Drives command to let the controller recognize the new
77. command 8 21 Flash All Drives command 8 20 flash drive time command 8 21 flash selected drive command 8 21 flashing all SCSI drives 8 22 selected SCSI drives 8 21 format utility E 4 FRUs installing 9 1 G gauge range 8 4 H hardware overview 1 1 hardware specifications A 2 host channel defaults 6 8 host IDs adding 6 10 host LUNs defined in sd conf 6 12 edit system file 6 12 not visible 8 2 humidity 2 3 l identifying drives 8 20 Identifying SCSI drive command 8 20 INCOMPLETE status 8 6 initial firmware window 6 7 INITING status 8 6 installing a controller module 9 4 a drive 9 3 a terminator module 9 8 an AC fan module 9 7 an EMU module 9 10 an I O module 9 6 Index 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 FRUs 9 1 spares 9 1 international support 1 xii INVALID status 8 6 IP address setting C 3 J JBOD dual bus multi initiator config B 6 JBODs cabling B 1 dual bus B 4 single bus with one host B 2 single bus with two hosts B 3 K keys to navigate 6 8 L LEDs drives 7 3 front panel 7 4 rear panel 7 5 limitations controller 6 2 local spare assignment 6 18 logical drive 128 LUN limit 6 13 assign local spare 6 18 assign RAID level 6 17 change assignment 6 21 creating 6 14 6 16 defaults 6 13 ID 8 6 LG number 8 6 maximum physical capacity 6 18 maximum physical drive capacity 6 18 minimum
78. d 128 sec 256 gt disk1l1l pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b37F 1 4 c0t6d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk12 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b28e 0 5 c0t6d1 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk13 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b28e 1 6 c0t8d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk14 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b719 0 7 cOt8d1 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk15 pci 70 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b719 1 8 clt1ld0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk8 pci 71 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000af55 0 9 cltldl lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk9 pci 71 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000af55 1 10 clt3d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk10 pci 71 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000afdEf 0 11 clt3d1 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk1ll pci 71 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020f230000afdE 1 12 clt5d0 lt SUN 3310 0200 cyl 34901 alt 2 hd 128 sec 256 gt disk12 pci 71 2000 pci 2 SUNW glc 4 fpe0 0 ssd w50020 230000b723 0 14 c3t2d0 lt SUN18G cyl 7506 alt 2 hd 19 sec 248 gt sbus 7d 0 SUNW fas 1 8800000 sd 2 0 15 c3t3d0 lt SUN18G cyl 7506 alt 2 hd 19 sec 248 gt sbus 7d 0 SUNW f
79. dant Controller Parameters Controller Parameters 3 Create at least four logical drives For the detailed procedure refer to Creating Logical Drive s optional on page 6 14 For each logical drive create a number of partitions per logical drive until you reach a total of 128 partitions then map those partitions to the host IDs For the detailed procedures refer to Partitioning a Logical Drive optional on page 6 22 and Mapping Logical Drive Partitions to Host LUNs on page 6 27 Mapping Logical Drive Partitions to Host LUNs The next step is to map each storage partition as one system drive host ID LUN The host SCSI adapter recognizes the system drives after re initializing the host bus A SCSI channel SCSI bus can connect up to 15 devices excluding the controller itself when the Wide function is enabled 16 bit SCSI Each device has one unique ID The figure below illustrates the idea of mapping a system drive to host ID LUN combination m The SCSI ID is like a cabinet and the drawers are the LUNs LUN is short for logical unit number a Each cabinet SCSI ID can have up to 32 drawers LUNs a Data can be stored into one of the LUNs of the SCSI ID Most SCSI host adapters treat a LUN like another SCSI device a The maximum number of LUNs which can be created for a RAID array is 128 To create a total of 128 LUNs refer to Planning for 128 LUNs Optional on page 6 26 Ch
80. djustable mounting brackets for two distinct depth ranges FIGURE 4 1 Rackmounted Cabinet Array With Chassis Ears and Bezels Removed Before mounting the Sun StorEdge 3310 SCSI array into a 19 inch cabinet check the following parts list and then refer to FIGURE 4 2 during installation Note Keep all hardware items in plastic bags until you are ready to use them This enables you to correctly identify the screws and avoid confusion The following tables list the major components and fasteners provided in the 19 inch rackmount kits Chapter 4 Rackmounting 4 3 TABLE 4 1 XTA 3310 RK 19M 22 to 28 in Deep Cabinet Rackmount Kit Major Components Fasteners Qty Part Number Description Qty Part Number Description 2 71 00000552 side brackets 16 01 00000006 8 32 x 3 16 in flathead screws 2 71 00000554 rear brackets 8 01 09010300 8 32 x 1 4 in panhead screws or 10 01 50200300 10 32 x 3 8 in panhead screws 71 00000621 rear brackets with flanges 10 02 80002300 10 flat washers 4 01 00000083 6mm socket cap screws 4 01 00000084 6mm panhead screws 1 09 00000064 Allen wrench 5mm wrench for 6mm socket cap screws The U shaped flanges support the side brackets and eliminate the need for a second person to support the array while assembling and tightening screws TABLE 4 2 XTA 3310 RK 19L 28 thru 36 In Deep Cabinet Rackmount Kit Major Components Fasteners Qty
81. dule 2U F370 5527 01DC DC power and fan module 2U 9 1 TABLE 9 1 Currently Available FRUs Continued F370 5533 01 Battery LVD F370 5405 01 Cable LVD 1 foot jumper F370 5528 01 Cable LVD 1 5 foot expansion F370 5393 01 Box 2U JBOD LVD F370 5524 01 Box 2U RAID LVD XTA 3310 DC KIT Power and fan module 2U DC XTA 3310 RK 19M Kit rackmount 2U 19 in wide 18 to 28 in deep XTA 3310 RK 19L Kit rackmount 2U 19 in wide 28 to 36 in deep XTA 3310 RK 19C Kit Telco rackmount center mount 2U 19 in wide XTA 3310 RK 19F Kit Telco rackmount flush mount 2U 19 in wide See Rackmounting on page 4 1 for installation instructions 9 1 Static Electricity Precautions Follow these steps to prevent damaging the FRUs Remove plastic vinyl and foam from the work area Before handling a FRU discharge any static electricity by touching a ground surface Wear an antistatic wrist strip Do not remove a FRU from its antistatic protective bag until you are ready to install it When removing a FRU from the array immediately place it in an antistatic bag and in antistatic packaging Handle a FRU only by its edges and avoid touching the circuitry Do not slide a FRU over any surface Limit body movement which builds up static electricity during FRU installation 9 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 9 2 Replacing a Drive Th
82. e s il y ena Le logiciel d tenu par des tiers et quicomprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook2 docs sun com et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON SS moe Ca Adobe PostScript Contents Preface ix Array Overview 1 1 1 1 1 2 1 3 Introducing the Array Models 1 1 Task Map 1 3 Additional Software Tools 1 4 Site Planning 2 1 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 Customer Obligations 2 2 Safety Precautions 2 2 Environmental Requirements 2 3 2 3 1 Electromagnetic Compatibility EMC 2 3 Electrical and Power Specifications 2 4 Physical Specifications 2 5 Layout Map 2 5 2 6 1 Rack Placement 2
83. e Management Tools 6 3 First Time Controller Configuration 6 4 6 4 1 Setting Up the Serial Port Connection 6 5 6 4 2 Viewing the Initial Firmware Windows 6 7 6 4 3 Configuring SCSI Channels as Host or Drive Optional 6 8 6 4 4 Creating Additional Host IDs Optional 6 10 6 4 5 Enabling a Solaris Host to Recognize New Devices and LUNs 6 12 6 4 6 Reviewing Default Logical Drives and RAID Levels 6 13 6 4 7 Completing Basic Configuration 6 14 6 4 8 Creating Logical Drive s optional 6 14 6 4 9 Changing a Logical Drive Controller Assignment Optional 6 21 6 4 10 Partitioning a Logical Drive optional 6 22 6 4 11 Planning for 128 LUNs Optional 6 26 6 4 12 Mapping Logical Drive Partitions to Host LUNs 6 27 6 4 13 Create Device Files for Solaris Environment 6 30 6 4 14 Saving Configuration NVRAM toa Disk 6 31 Installing Software 6 32 6 5 1 Other Supported Software 6 32 6 5 2 Enabling VERITAS DMP 6 32 Contents v 7 Checking LEDs 7 1 7 1 LEDs When Array Is First Powered On 7 1 7 2 Front Panel LEDs 7 3 7 3 Rear Panel LEDs 7 5 7 3 1 RAID Controller LEDs 7 5 7 3 2 Other Rear Panel LEDs 7 7 8 Maintaining and Troubleshooting Your Array 8 1 8 1 Problem In Seeing the Array onthe Host 8 2 8 1 1 RAID LUNs Not Visible to the Host 8 2 8 1 2 JBOD Disks Not Visible to the Host 8 3 8 2 Key Screens and Commands 8 3 8 2 1 The Controller Firmware Initial Screen 8 3 8 2 2 Main Menu 8 4 8 2 3 Quick Installation 8 5 8 3 Checking Status W
84. e array s front mounting ears with four appropriate screws two screws into each ear m Four 10 32 x 3 8 inch panhead screws or m Four 6mm x6 socket cap screws Remount all drives and power fan modules into the array Attach the two plastic ear caps and the bezel back onto the front of the chassis Connect power cables to the chassis power up and check for proper operation of the LEDs Refer to Powering Up and Checking LEDs on page 4 16 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 4 3 Telco Rackmounting This section provides the procedure for mounting a Sun StorEdge 3310 SCSI array using Telco hardware FIGURE 4 5 Rackmounted Telco Array With Chassis Ears and Bezels Removed The following tools are used to complete this procedure a Medium Phillips head screwdriver m Allen head wrench provided used with 6mm screws and 12 24 x 3 8 inch socket head screws Caution Do not use any power tools with any procedures Power tools can strip or damage connections Chapter 4 Rackmounting 4 9 4 3 1 Flushmount Configuration Before mounting the Sun StorEdge 3310 SCSI array into a 19 inch cabinet check the following parts list and then refer to FIGURE 4 6 during installation The following table lists the major components and fasteners required to assemble the Telco 19 inch wide flushmount racks TABLE 4 3 XTA 3310 RK 19F Telco Flus
85. e drive module is hot swappable it is replaced while the array is powered on Thumbscrew A d Drive handle Handle pin Chassis notch FIGURE 9 1 The Side View of A Drive Module Pulled Out of the Chassis To Remove the Disk Drive 1 Unlock the lock with the provided key and gently pull the plastic front bezel off the front of the unit Turn the thumbscrew counterclockwise two or three times until the drive module is loosened Gently pull the release handle upward and pull the drive module out of the array To Insert the Disk Drive 1 Slide the drive module into the drive slot and push it until the handle pins are inserted into the chassis notch Lower the disk drive handle so that the handle pin lines up with the chassis slot Pull down the drive handle and screw the thumbscrew clockwise until the thumbscrew is finger tight Chapter 9 Installing Spares and FRUs 9 3 9 3 A Replacing a Controller Module Be sure to follow Static Electricity Precautions on page 9 2 Caution If you power off the array and replace a controller the replacement controller could become the primary controller and overwrite any configuration settings previously set Before replacing a RAID controller save the configuration settings to NVRAM If power is removed before you replace a RAID controller the settings can be restored from NVRAM The replacement procedures for the RAID controller
86. ed to controllers only take effect after controller is reset Remove default logical drive s and create new logical drives optional Assign logical drives to the secondary controller optional Repartition the logical drive s optional Map each logical drive partition to a LUN on a host channel Reset controller Edit kernel drv sd conf and etc system files on Solaris host and reboot host if needed Configuration is complete Save configuration to disk Reset the controller after each step or at the end of the configuration process Caution You should not use both in band and out of band connections at the same time to manage the array or you might cause conflicts between multiple operations Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 1 Setting Up the Serial Port Connection The RAID controller can be configured by means of a Solaris workstation running a VT 100 terminal emulation program or by a Windows terminal emulation program such as HyperTerminal Note You can also monitor and configure a RAID array over an IP network with the Configuration Service program after you assign an IP address to the array For details refer to Ethernet Connection on page C 1 and to the Sun StorEdge 3310 SCSI Configuration Service User Guide Use a serial cable to connect the COM port of the RAID array to serial port b ona Solaris workstation A DB9 to
87. ess Return The following prompt then is displayed Partitioning the Logical Drive will make it no longer eligible for membership in a logical volume Continue Partition Logical Drive 5 Select Yes A list of the partitions for this logical drive will appear If the logical drive has not yet been partitioned all the logical drive capacity is listed as partition 0 6 Press Return and type the desired size for the selected partition and then press NAME Return to proceed Partition Offset lt MB gt Size lt MB gt a Partition Size MB gt 3000 A warning prompt is displayed This operation will result in the loss of all data on the partition Partition Logical Drive 7 Select Yes 8 Press Return to confirm The remaining capacity of the logical drive is automatically allotted to the next partition In the following figure a partition size of 3000MB was entered the remaining storage of 27000 MB is allocated to the partition below the partition created 6 24 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 1c ID je RAID Size CHB Partition Offset CMB Size lt MB gt NAME B6LESAB NA RAIDS a 1 NONE 1 3668 27000 cacccecececHo 9 Repeat the preceding steps to partition the remaining capacity of your logical drive You can create up to 32 partitions per logical drive with a total number of par
88. etic or radio frequency interference Stay within the cable length limitations Ensure that the operating system for the array does not exceed the specifications Use two people to lift the array to avoid injury The array can weigh up to 50 pounds Do not place the array in a vertical position Place the array horizontally If you are installing two arrays you can stack one array on top of the other Do not stack more than two arrays together Provide two separate power sources for the array These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Df Console and Other Requirements A console with one serial port or one Ethernet connection is necessary for installation and configuration of your Sun StorEdge 3310 SCSI array Refer to the following Preinstallation Worksheet for additional preparation details 2 8 Preinstallation Worksheet When ordering a Sun StorEdge 3310 SCSI array complete the following Preinstallation Worksheet and then prepare the site for installation according to the site planning requirements You are responsible for ensuring that the site consistently conforms to all stipulated standards and that necessary peripherals are made available to the engineer during installation Review the details of your specific s
89. formation on partitioning see the Solaris format 1M man page AVAILABL E DRIVE TYPES 0 Auto configure 1 Quantum ProDrive 80S 2 Quantum ProDrive 105S 3 CDC Wren IV 94171 344 4 SUNO104 5 6 7 8 SUN0207 SUN0327 SUN0340 SUN0424 9 SUN0535 UN0669 UN1 0G UN1 05 UN1 3G UN2 1G UN2 9G 16 SUN 3310 0100 17 other Specify disk type enter its number 16 0 cltld0 configured with capacity of 33 34GB lt SUN 3310 0200 cyl 34145 alt 2 hd 16 sec 128 gt selecting clt1d0 disk formatted hb Ww NDNNNNNNN 4 Type label and answer y when prompted to continue format gt label Ready to label disk continue y E 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 APPENDIX F Cable Pinouts This appendix identifies the pinouts for each connector used in the Sun StorEdge 3310 SCSI Array Topics covered are a SCSI Host or Drive Connector on page F 1 mw RJ 45 Connector on page F 3 a DBI COM port on page F 4 Fl SCSI Host or Drive Connector Standard 8mm 68 pin LVD SCSI connector FIGURE F 1 68 Conductor SCSI Pinout for LVD MSE SCSI F 1 TABLE F 1 SCSI Connector Pin Numbers and Cable Pairs PIN CABLE SE LVD PIN CABLE SE LVD PAIR PAIR 1 30SR DB12 35 30 DB12 DB12 2 31SR DB13 36 31 DB13 DB13 3 32SR DB14 37 32 DB14 DB14 4 33SR DB15 38 33 DB15 DB15 5 34SR DBP1
90. he SCSI IDs are also displayed on the lower inside front edge of the chassis These IDs are automatically assigned and appear in the RAID controller status tables DUAL SNGL DUAL SNGL DUAL SNGL DUAL SNGL CH2 IDO CHO IDO CH2 ID3 CHO ID3 CHO IDO CHO ID8 CHO ID3 CHO ID11 CH2 ID1 CHO ID1 CH2 ID4 CHO ID4 CHO ID1 CHO ID9 CHO ID4 CHO ID12 CH2 ID2 CHO ID2 CH2 ID5 CHO ID5 CHO ID2 CHO ID10 CHO ID5 CHO ID13 FIGURE 5 9 Disk Drive IDs Displayed Inside the Lower Edge of the Chassis Chapter 5 Connecting Ports 5 7 5 4 AN Connecting Cables for a Single Bus Configuration A single bus I O configuration assigns all disk drive IDs in a chassis RAID or expansion unit to one channel This configuration is convenient administratively if you want to assign all RAID array drive IDs to Channel 0 and assign all expansion unit drive IDs to Channel 2 To configure a RAID array as a single bus configuration connect the SCSI jumper cable between the SCSI ports labeled CH 0 and SNGL BUS CONF as shown in FIGURE 5 10 ERROR TERM O CANINE O CH3 gt SNGL BUS CON Cmn O O Cannan O cH2 gt L puatsus conr 3 gt FIGURE 5 10 Single Bus Connection All Drives are Assigned to a Single Channel CH 0 To configure an expansion unit as a single bus configuration connect the SCSI jumper cable between SCSI ports lower left and upper right ports as shown in FIGURE 5 11 ERROR TERM TER
91. herwise indicated in the RPM manual Before rackmounting be sure to check your site location and confirm that you have cables with adequate lengths to connect to servers and to power outlets Chapter 4 Rackmounting 4 13 Note Keep all hardware items in plastic bags until you are ready to use them This enables you to correctly identity of the screw sizes and avoid confusion 3 Remove the bezel front faceplate and two plastic ear caps from the front of the chassis 4 Attach the two side brackets to each side of the chassis Allow for the depth of the rack and allow for the distance you want the chassis to extend forward in the rack Attach the front brackets first Use up to six 8 32 x 1 4 inch panhead machine screws for each front side bracket using the mounting holes available Use four screws as a minimum Then mount the front brackets to the Telco rack using step 5 Next use four 8 32 x 1 4 inch panhead screws with 8 washers for each rear side bracket and use step 5 to mount to Telco rack 5 Attach the chassis to the Telco rack by inserting eight or more 6mm screws through the mounting holes located on both sides of the brackets and into the frame Use the appropriate type of screws for the ports m 10 32 x 3 8 inch panhead screws with 8 washers or m 5mm x6 panhead screws or 12 24 cap screws 6 Reinstall all drive modules and power fan modules into the array if they were removed 7 Attach snap
92. hmount Rackmount Kit Major Component asteners Qty Part Number Description Qty Part Number Description 2 71 00000492 Rear brackets 10 01 09010300 8 32 x 1 4 in panhead screws 10 28 FLAT 8 8 washers 8 01 50200300 10 32 x 3 8 in panhead screws 8 02 80002300 10 washers 8 02 09002340 12 washers 4 01 00000083 6mm x 6 socket cap screws 8 01 00000084 6mm x6 panhead screws 8 01 00000093 5mm x6 panhead screws 8 01 12020300 10 24 x 3 8 in panhead screws 8 01 00000092 12 24 x 3 8 in socket cap screws 1 09 00000064 Allen wrench 1 09 00000063 Allen wrench 5mm wrench for 6mm socket cap screws 5 32 wrench for 12 24 socket cap screws Perform the following installation steps for a Telco flushmount rack configuration see FIGURE 4 6 1 Determine where the array will be installed To plan the correct location in the appropriate Sun racks refer to the 805 4748 29 Rackmount Placement Matrix RPM which is available at www sun com products n solutions hardware docs Network_Storage_Solutions Cabinets_and_Enclosures index html Install the first array at the bottom of the rack and install each subsequent chassis above the one below unless otherwise indicated in the RPM manual 4 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Before rackmounting be sure to check your site location and confirm that you have cables with adequate lengths to connect to servers and
93. hould install the provided two cord locks at the same time To connect the AC power cords perform the following procedure Connect an appropriate AC power cable to the first power supply and to a power outlet The provided AC cord locks are used to securely fasten the AC cable connectors Caution For AC power If the array is connected to AC power sources not within the designated 90 135 180 265 VAC PFC range damage might occur to the unit Note To ensure power redundancy be sure to connect the two power supply modules to two separate circuits for example one commercial circuit and one UPS Use a screwdriver to remove the screw from one of the two cord locks provided Turn the thumbscrew of the green ejector handle counterclockwise to release the handle Pull the green ejector handle of the first power supply forward and slide the cord lock around the handle and around the AC power connector on the power supply The cord lock fits very snugly around the power cable connector Chapter 5 Connecting Ports 5 3 Picture of installed cord lock Slide the cord lock screw through the cord lock holes and tighten the screw with a screwdriver Close the green ejector handle and turn the thumbscrew clockwise to close the handle 6 Repeat steps 2 through 5 for the second cord lock and second power cable Connecting the Chassis to DC Power Outlets Two CD power cords are packaged with
94. inal emulation mode and then press Return to enter the Main Menu If the null modem serial cable is connected while the controller is powered on press Ctrl l Ctrl key letter el to refresh the screen information Controller Name Cache Status Cache Status Clean Cursor Bar m a i lode PC Graphic ANSI Color Mode how Transfer Rate Show Cache Status Keys to Use FIGURE 6 2 Initial Screen of the Terminal Emulation Application Chapter 6 First Time Configuration 6 7 1 Use the following keys to navigate within the application gt T To select options Select To go to a submenu or to execute a selected option Esc To escape and go back to the previous menu Ctrl l Ctrl key and letter 1 To refresh the screen information 2 Proceed to configure the array as needed from the Main Menu lt Main Menu gt Quick installation view and edi ogical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit gont igurat ion parameters view and edit Peripheral devices system Functions view system Information view and edit Event logs FIGURE 6 3 Firmware Main Menu 6 4 3 Configuring SCSI Channels as Host or Drive Optional All Sun StorEdge 3310 SCSI RAID arrays are preconfigured when they arrive from the factory Default channel settings and rules are specified as follows m Channel 0 CH 0 must
95. indows 8 5 8 3 1 Logical Drive Status Table 8 5 8 3 2 Logical Volume Status Table 8 7 8 3 3 SCSI Drive Status Table 8 8 8 3 4 SCSI Channel Status Table 8 10 8 3 5 Controller Voltage Temperature Status 8 12 8 3 6 Viewing SAF TE Status 8 13 8 3 7 Viewing Event Logs on the Screen 8 15 8 4 Controller Failure Symptoms Logical Drive Rebuild and Replacement 8 16 8 4 1 General Controller Failure Response 8 16 8 4 2 Automatic Logical Drive Rebuild 8 17 8 4 3 Manual Rebuild 8 17 8 4 4 Concurrent Rebuild in RAID 0 1 8 20 vi Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 4 5 Identifying a Failed Drive for Replacement 8 20 8 4 6 Restoring Your Configuration NVRAM From a File 8 23 8 4 7 Fatal Drive Failure 8 24 8 5 Upgrading Firmware 8 25 8 5 1 Review Firmware Upgrade Features 8 25 8 5 2 Downloading Firmware Upgrades 8 26 Installing Spares and FRUs 9 1 9 1 Static Electricity Precautions 9 2 9 2 Replacing a Drive 9 3 9 3 Replacing a Controller Module 9 4 9 4 Replacing I O Modules 9 6 9 5 Replacing a Power Fan Module 9 7 9 6 Replacing the Terminator Module 9 8 9 7 Replacing the EMU Module 9 10 9 8 Replacing the Battery 9 11 SCSI Array Specifications A 1 A 1 Summary of Sun StorEdge 3310 SCSI Array Specifications A 2 A 2 Agency Approvals and Standards A 3 Cabling JBODs B 1 B 1 A Single Bus JBOD with One Host Connection B 2 B 2 A Single Bus JBOD with Two Host Connections B 3 B 3 Dual
96. ing a Failed Drive for Replacement on page 8 20 Restoring Your Configuration NVRAM From a File on page 8 23 Fatal Drive Failure on page 8 24 ma Upgrading Firmware on page 8 25 a Review Firmware Upgrade Features on page 8 25 Downloading Firmware Upgrades on page 8 26 8 1 To check front panel and back panel LEDs see Checking LEDs on page 7 1 For more troubleshooting tips refer to the Sun StorEdge 3310 SCSI Release Notes at www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 8 1 8 1 1 Problem In Seeing the Array on the Host RAID LUNs Not Visible to the Host By default all RAID arrays are preconfigured with one or two logical drives For a logical drive to be visible to the host server its partitions must be mapped to host LUNs For mapping details refer to Mapping Logical Drive Partitions to Host LUNs on page 6 27 Check that you have completed this task To make the mapped LUNs visible to the host perform the following steps for the Solaris host Ensure that the kernel drv sd conf file is correctly configured See the example file Solaris sd conf Setup and Volume Labels on page E 1 Add the following line to the etc system file if you have more than 8 LUNs any LUNs in addition to LUNs 0 through 7 This is required for many onboard host adapters set scsi_options 0x43ff8 Run the devfsadm utility t
97. inuously monitor each other When a controller detects that the other controller is not responding the working controller immediately takes over and disables the failed controller It is necessary to connect all interfaces to both controllers so that the surviving controller can readily continue all services provided for the RAID system For example if you connect one controller to the Ethernet you should also connect the second controller to the Ethernet In an active to active configuration standard configuration you can assign any appropriate logical drives to either of the controllers and then map the logical configurations to host channel IDs LUNs I O requests from host computer are directed to the primary or the secondary controller accordingly The total drive capacity can be grouped into several logical configurations and equally assigned to both controllers so that they share the workload The active to active configuration engages all array resources to actively maximize performance Users might also assign all logical configurations to one controller and let the other act as a standby An active to standby configuration is an available configuration but it is not usually selected By assigning all the logical configurations of drives to one controller the other controller stays idle and becomes active only when its counterpart fails Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002
98. irmly seated in the backplane and the module s front panel is flush with the chassis Caution Be sure that the I O module is properly inserted into the guide rails 3 Turn the thumbscrews on the left and right sides of the I O module clockwise until the thumbscrews are finger tight to secure the module 9 5 Replacing a Power Fan Module To Remove a Fan Power Supply Module 1 Be sure to follow Static Electricity Precautions on page 9 2 Turn off the power and remove the power cable 2 Turn the thumbscrew at the top of the power supply latch counterclockwise until the thumbscrew is disengaged from the power supply Thumbscrew FIGURE 9 3 The Power Supply Partially Pulled out of the Chassis 3 Pull the latch forward about 45 degrees to disconnect the power supply fan module from the midplane 4 Use the power supply handle to pull the power supply fan module out of the chassis Chapter 9 Installing Spares and FRUs 9 7 To Insert a Fan Power Supply Module 1 2 3 Slide the new module into the fan and power supply slot Push the latch back so that the power supply is fully inserted into the chassis Turn the thumbscrew at the top of the power supply latch clockwise until it is finger tight to secure the module Attach the power cable and turn the power back on 9 6 Replacing the Terminator Module Be sure to follow Static Electricity Precautions on page 9 2 The terminator mod
99. irmware completes downloading the controller will automatically reset itself Chapter 8 Maintaining and Troubleshooting Your Array 8 27 8 28 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 9 Installing Spares and FRUs This chapter provides information on installing spares and FRUs Topics covered in this chapter are Static Electricity Precautions on page 9 2 Replacing a Drive on page 9 3 Replacing a Controller Module on page 9 4 Replacing I O Modules on page 9 6 Replacing a Power Fan Module on page 9 7 Replacing the Terminator Module on page 9 8 Replacing the EMU Module on page 9 10 Replacing the Battery on page 9 11 All FRUs are hot swappable except the I O module which is hot serviceable Hot serviceable means that the module can be replaced while the array and hosts are powered up but the connected hosts must be inactive The following table lists the FRUs that are currently available For additional FRUs consult your sales representative or the web site TABLE 9 1 Currently Available FRUs FRU Model Number Description F370 5394 01 Event monitoring unit F370 5396 01 I O module LVD expansion unit or JBOD F370 5397 01 I O module LVD RAID F370 5403 01 Controller module 512 memory battery 2U LVD F370 5399 01 Terminator module F370 5422 01 Drive module 36GB LVD 10K RPM F370 5398 01AC AC power and fan mo
100. is a reminder that one of the drives may be a false failure The status does not tell you which drive might be a false failure Do one of the following m Choose system Functions from the Main Menu and press Return Select Reset controller and press Return or m Power off the array Wait five seconds and power on the array 8 24 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 7 Repeat steps 4 and 5 to check the logical and SCSI drive status After resetting the controller if there is a false bad drive the array will automatically start rebuilding the failed RAID set If the array does not automatically start rebuilding the RAID set check the status under view and edit Logical drives m If the status is FAILED DRV manually rebuild the RAID set refer to Manual Rebuild on page 8 17 m If the status is still FATAL FAIL you have lost all data on the logical drive and must re create the logical drive Proceed with the following procedures a Replacing a Drive on page 9 3 for the failed drive a Deleting a Logical Drive Section 3 7 in the Sun StorEdge 3310 SCSI RAID Firmware User Guide a Creating Logical Drive s optional on page 6 14 For additional troubleshooting tips refer to the Sun StorEdge 3310 SCSI Array Release Notes located at www sun com products n solutions hardware docs Network_Storage_Solutions Wo
101. less than thirty minutes if you follow all the instructions provided Before rackmounting be sure to check your site location and confirm that you have cables with adequate lengths to connect to servers and to power outlets Caution We recommend that two people install each Sun StorEdge 3310 SCSI array If you only have one person to perform the installation you should remove the power supplies and hard disk drives before installing the array and if possible position the array on top of another device or shelf in the rack to hold the unit as you attach all the brackets Caution Do not use any power tools with any procedures Power tools may strip or damage connections Note To reduce the weight of the array during the rackmounting procedure see Installing Spares and FRUs on page 9 1 for instructions on removing drives or power supplies A fully populated array weighs over 50 pounds an array without drives and power supplies weighs about 30 pounds You can now proceed with the power and cabling procedures Perform all steps in the order given The following tools are used to complete this procedure a Medium Phillips head screwdriver m Allen wrenches provided for 6 mm cap screws and 12 24 socket cap screws Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 4 2 Cabinet Mounting This section explains how to mount the Sun StorEdge 3310 SCSI array using a
102. logs on the Main Menu and press Return Main Menu gt Quick ma ieee view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit Conf tauration parameters view and edit Peripheral devices system Functions view system Information view and edit Event logs The controller can store up to 1000 event logs An event log can record a configuration or operation event as well as an error message or alarm event TABLE 8 6 Example Event Logs 0181 Controller Initialization Completed 2181 LG 0 Logical Drive NOTICE Starting Initialization 2182 Initialization of Logical Drive 0 Completed 2181 LG 1 Logical Drive NOTICE Starting Initialization 2182 Initialization of Logical Drive 2 Completed To clear the saved event logs scroll the cursor down to the last event and press Return A prompt Clear Above xx Event Logs is displayed Select Yes to clear the recorded event logs Chapter 8 Maintaining and Troubleshooting Your Array 8 15 8 4 8 4 1 Controller Failure Symptoms Logical Drive Rebuild and Replacement Controller failure symptoms are as follows m The surviving controller sounds an audible alarm m The center LED status symbol flashes yellow on the failed controller m The surviving controller sends event messages announcing the controller failure of the other controller A warning message SCSI Bus
103. ly added hard drive and configure it as a member of a logical drive Quic Slot Chl ID Size MB Speed LG_DRV Status Vendor and Product ID view view O O 70007 160HB O ON LINE SEAGATE T373405LC view 1 70007 160MB ON LINE SEAGATE T373405LC view 8 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 TABLE 8 4 Parameters Displayed in the Drive Status Window Parameters Description Slot Slot number of the SCSI drive Chl SCSI channel of the connected drive ID SCSI ID of the drive Size MB Drive capacity in megabytes Speed xxMB Maximum synchronous transfer rate of this drive Async The drive is using asynchronous mode LG_DRV x The SCSI drive is a drive member of logical drive x If Status shows STAND BY the SCSI drive is a local spare drive of logical drive x Status GLOBAL The SCSI drive is a global spare drive INITING The drive is initializing ON LINE The drive is in good condition REBUILD The drive is rebuilding STAND BY Local spare drive or global spare drive The local spare drive s LG_DRV column shows the logical drive number The global spare drive LG_DRV column shows Global NEW DRV The new drive has not been configured to any logical drive or as a spare drive USED DRV The drive was previously configured as a logical drive or as a spare drive but is not currently configured BAD Failed drive ABSENT Drive slot is not occupied
104. ly the firmware binary perform step 3 Upgrade both boot record and firmware binaries with the following steps a From the Main Menu scroll down to System Functions b Go to Controller Maintenance and select Advanced Maintenance c Select Download Boot Record and Firmware d Set ZMODEM as the file transfer protocol of your emulation software e Send the Boot Record Binary to the controller In HyperTerminal go to the Transfer menu and choose Send file If you are not using HyperTerminal choose Upload or Send depending on the software f After the Boot Record has been downloaded send the Firmware Binary to the controller In HyperTerminal go to the Transfer menu and choose Send file If you are not using HyperTerminal choose Upload or Send depending on the software When the Firmware completes downloading the controller will automatically reset itself Upgrade the firmware binary only with the following steps a From the Main Menu scroll down to System Functions b Go to Controller Maintenance and select Advanced Maintenance c Choose Download Firmware d Set ZMODEM as the file transfer protocol of your emulation software e Send the Firmware Binary to the controller In HyperTerminal select Send file If you are not using Hyper choose Upload or Send depending on the software When the F
105. m operation LEDs are located on the right ear of the chassis Drive LED7 LED 10 LED8 LED 11 LED9 LED 12 Drive LED1 LED4 LED2 LED5 LED3 LED6 e POWER e FAN oo y Disk 11 L e TEMP oo 1_ H o e EVENT o le e RESET Push button FIGURE 7 1 Front Panel LEDs The following figure shows the front panel LEDs and reset pushbutton POWER FAN TEMP EVENT RESET pushbutton FIGURE 7 2 Chassis Ear LEDs and Reset Button on Front Panel The following table lists the front panel LEDs Chapter 7 Checking LEDs 7 3 TABLE 7 3 Front Panel LEDs LED Drive LED Color Solid green Blinking green Solid yellow Description Good Drive power up and spin up OK Good Drive activity Failed Drive failure Power Light bulb icon Monitors the DC output voltage within tolerance specification Overcurrent protection shutting down any voltage output displayed Voltage thresholds 5 VDC 25 VDC 12 VDC 6 VDC Current thresholds 5 VDC 35A 12 VDC 25A Solid green Solid yellow Power supply good Failed One or more output voltages out of range Fan Fan icon Monitors the fan speed within nominal operational RPM specification of 5000 RPM Solid green Solid yellow Good Over 3150 RPM Faulty Failed Under 3
106. meters for multidrop connections The Sun StorEdge 3310 JBOD array uses a multidrop implementation The ports on each channel are connected to the same physical SCSI bus Taking into account the internal bus length of 5 meters and the internal SCSI bus length of the host the maximum SCSI bus length for each channel is 12 meters when connected to an LVD host adapter You must ensure that the length of all cables to any connected nodes as well as the internal bus length of 5 meters internal to the StorEdge 3310 JBOD array and the internal bus length of the host is less than 12 meters in total Also include the jumper cable length of 3 meters if the JBOD is being used in a single bus configuration The longest Ultra3 cable qualified by Sun is 10 meters in length When connected to single ended host adapters the longest supported bus length per channel is 1 5 meters Note If you connect two hosts to the same channel you must change the scsi initiator id of one host adapter as described in the host adapter documentation When either of these hosts is subsequently booted SCSI reset warnings are displayed on the other host Chapter 5 Connecting Ports 5 15 37 Cabling Configurations with Two Expansion Units Designed for a fully redundant configuration a standard RAID array has Channels 0 and 2 assigned as drive channels and Channels 1 and 3 assigned as host channels However you can attach two expansion units to a RAID arr
107. n Over 3150 RPM shutting down any Faulty failed Under 3150 RPM voltage output will also be displayed Voltage thresholds 5 VDC 25 VDC 12 VDC 6 VDC Power supply good Solid yellow Current Thresholds 5 VDC 35A 12 VDC 25A EMU module Solid green Good EMU module Solid yellow Failed EMU module T O module TERM LEDs Solid green Autotermination enabled Inactive LED Autotermination disabled ERROR LED Blinking green Invalid single or dual cable configuration Solid yellow Failed I O module Inactive LED Valid single or dual bus configuration and I O module is good Solid green Cabled for single bus configuration SNGL LED Inactive LED Cabled for dual bus configuration Chapter 7 Checking LEDs 7 7 The figure below illustrates the AC power supply and fan module O DA JE POWER j ome ao f ome f FIGURE 7 5 AC Power Supply and Fan Module The figure below illustrates the DC power supply and fan module FIGURE 7 6 DC Power Supply and Fan Module The figure below illustrates the I O Module for a RAID Array ERROR TERM FIGURE 7 7 I O Module for a RAID Array 7 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 The figure below illustrates the I O Module for the Expansion Unit ERROR TERM
108. nalraroi asea 6000 Psa ze7cirba NalRatoi 3500 ra 0 m Pa 5as6e151 S1ot Chi 10 Size WB Seeea 6_ORV Status Vendor and Product 10 E r E E e P 2 23 24722 1606 none NEW ORV SEAGATE STSS66051 SUNGEG Note A logical drive created in a RAID level which has no data redundancy NRAID or RAID 0 does not support spare drive rebuilding Optionally select Logical Drive Assignments to assign this logical drive to the secondary controller By default all logical drives are automatically assigned to the primary controller Redundant Controller Logical Drive Assign to Secondary Controller es No If you use two controllers for the redundant configuration a logical drive can be assigned to either of the controllers to balance workload Logical drive assignment can be changed any time later Chapter 6 First Time Configuration 6 19 6 20 a Press Esc key or No to exit from this window without changing the controller assignment b Select Yes press Return to confirm and then press Esc key to continue when all the preferences have been set A confirmation box is displayed on the screen c Verify all information in the box before choosing Yes to proceed Raid Level RAID S Online SCSI Drives 4 Disk Reserved Space 256 MB Maximum Drive Capacity 7273 MB pare SCSI Drives Logical Drive ssignment Primary Controller Create Logical Drive ves No A mes
109. o rescan the newly mapped LUNs To implement all changes to the above files reboot the host with the reboot r command The new LUNs are displayed when you perform the format command 8 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 1 2 JBOD Disks Not Visible to the Host If you attach a JBOD array directly to a host server and do not see the drives on the host server check that the cabling is correct and that there is proper termination Refer to the special cabling procedures in Cabling JBODs on page B 1 If the cabling is correct and the drives are still not visible run the devfsadnm utility to rescan the drives The new disks can be seen when you perform the format command If the drives are still not visible reboot the host s with the reboot r command so that the drives are visible to the host 8 2 8 2 1 Key Screens and Commands The Controller Firmware Initial Screen You see the following initial controller screen when you first access the RAID controller firmware via the controller COM port or Ethernet port To complete the connection to your management console select the VT100 terminal mode or the appropriate mode for your communications software and press Return Controller Name Cache Status AN Cursor Bar ermina ode PC Graphic ANSI Color Mode Show Transfer Rate Show Cache Status Keys to Use
110. onnection 6 5 controller assignment 6 21 controller failure 8 16 controller IDs 6 10 controller limitations 6 2 controller NAME 6 22 controller voltage and temperature 8 12 create logical drive 6 16 customer obligations 2 2 Index 1 D disks not visible 8 2 documentation how book is organized 1 ix using UNIX commands 1 x documentation available 1 xi documentation comments 1 xii documentation online 1 xii drive channel defaults 6 8 drive ID limitation 5 7 drive status 8 8 DRV FAILED status 8 6 dual bus configuration procedures 5 11 dual bus configurations 5 5 dual bus drive IDs 5 13 E electrical specifications 2 4 electromagnetic compatibility EMC 2 3 EMU LED 7 7 environmental range 2 3 Ethernet connection 5 18 C 3 event LED 7 4 Event Logs 8 15 Expansion Unit cabling 5 16 F fan LED 7 4 fault tolerance 8 16 firmware automatic rebuild 8 18 cache status 8 3 controller failure rebuild replacement 8 16 controller firmware upgrade 8 25 controller voltage and temperature 8 12 cursor bar 8 3 gauge range 8 3 initial screen 8 3 initial window 6 7 8 3 logical drive status 8 5 logical volume status 8 7 main menu 8 4 manual rebuild 8 17 navigation keys 6 8 quick installation 8 4 SCSI channel status 8 10 SCSI drive status 8 8 transfer rate indicator 8 3 view event logs 8 15 VT 100 screen selection 8 3 VT100 terminal mode 8 3 flash all but selected drive
111. orEdge array Then reboot the host You may want to allow a few extra LUNs for flexibility over the coming months but generally most administrators minimize the number of unused LUNs because each LUN causes a seven second delay when you reboot the host Note The maximum number of LUNs per target is 32 Caution After you edit sd conf you must reboot the host to enable the new LUN assignments E 1 E 2 The following example file sets up targets 1 and 3 with a total of 41 LUNs LUNs 0 through 31 on target 0 and LUNs 0 through 8 on target 3 Default LUNs listed first followed by new LUNs Copyright c 1992 by Sun Microsystems Inc ident sd conf 1 998 01 11 SMI name sd class scsi class_prop atapi target 0 lun 0 name sd class scsi target 15 lun 0 NEW LUNs have been appended to the default settings in the file starting here name sd class scsi target 1 lun 1 name sd class scsi target 1 lun 2 name sd class scsi target 1 lun 3 name sd class scsi target 1 lun 4 name sd class scsi target 1 lun 5 name sd class scsi target 1 lun 6 name sd class scsi target 1 lun 7 name sd class scsi target 1 lun 31 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 name sd class scsi target 3 lun 1 name sd class scsi target 3 lun 2 name sd class scsi target 3 lun 3 name
112. pheral Device Status and press Return to view voltage and temperature status of the RAID unit m lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view an view an ITEM VALUE STATUS view an 3 3V 3 3844 Operation Normally s V 9 126V Operation Normally v eg 12V 12 199 Operation Normally v Set Defi CPU Temperature 37 0 C Temperature within Safe Range Adju Board1 Temperature 50 5 C Temperature within Safe Range PCont Board2 Temperature 50 0 C Temperature within Safe Range View Peripheral Device Status Voltage and Temperature Parameters The components checked for voltage and temperature are displayed on the screen and are defined as normal or out of order 8 12 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 3 6 Viewing SAF TE Status The SAF TE controller is located on the SCSI I O module To check the status of SAF TE components temperature sensors cooling fans the beeper speaker power supplies and slot status perform the following steps From the Main Menu select view and edit Peripheral devices and press Return Select View Peripheral Device Status and press Return lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives vie
113. pplication Main Menu choose system Functions Select Controller maintenance and press Return b Select Restore NVRAM from disks and press Return Press Yes to confirm c A prompt will notify you that the controller NVRAM data has been successfully restored from disks If Powered Off During Replacement or a Single Controller Array Replacement If the array was powered off during the controller replacement or if you replaced a controller in a single controller configuration perform the following important steps 1 Restore configuration settings from NVRAM if the new controller replaced an old controller a On the firmware main menu select system Functions select Controller maintenance and press Return b Select Restore NVRAM from disks and press Return Press Yes to confirm 2 Set the parameter called the Controller Unique Identifier to the correct value a On the firmware main menu select view and edit Configuration parameters then select Controller Parameters and press Return b From the Controller Parameters menu select Controller Unique Identifier lt hex gt and press Return Type in the value 0 to automatically read the chassis serial number from the midplane or type the hex value for the original serial number of the chassis used when the midplane has been replaced The Controller Unique Identifier is used to create Ethernet Addresses and World Wide Names
114. r in protective channels or raceways Chapter 2 Site Planning 2 5 2 6 2 2 6 Route interface cables excluding fiber optic cables away from motors and other sources of magnetic or radio frequency interference Stay within the cable length limitations Provide two separate power sources for the array These power sources must be independent of each other and each must be controlled by a separate circuit breaker at the power distribution point Tabletop Placement Sun StorEdge 3310 SCSI arrays can be positioned on a desk or a table Follow these guidelines when preparing a tabletop placement for your system Choose a desk or a table that can support 50 pounds for one fully configured array or 100 pounds for two arrays Do not place the array s on the edge of the table Set the array so that at least 50 percent of the array is inside the table or desk leg support area Failure to do this may cause the table to tip over Leave enough space in front and in back of the array to access components for servicing To remove the components requires a clearance of 15 inches 37 cm in front and in back of the array Provide a minimum space of 6 inches 15 cm in front and in back of the array for adequate airflow Keep power and interface cables clear of foot traffic Route cables inside walls under the floor through the ceiling or in protective channels or raceways Route interface cables away from motors and other sources of magn
115. racket to a post 4 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 a Insert a minimum of four 8 32 x 1 4 inch panhead screws through the side bracket slots and through the rear bracket holes b Attach each rear bracket with two 10 32 x 3 8 inch panhead machine screws with 10 washers or two 6mm panhead screws A minimum of four 8 32 x 1 4 inch panhead screws Rear bracket Side bracket FIGURE 4 4 Rear and Side Brackets Assembled Use the appropriate type of screw for the posts m Four 10 32 x 3 8 inch panhead machine screws with 10 washers m Four 6mm panhead screws Lift the chassis and slide the side brackets into the rear brackets which are attached to the rear posts Adjust the depth of these brackets so that the rear slotted cutouts on the side brackets align with the four PEM nuts in the rear brackets Chapter 4 Rackmounting 4 7 4 8 7 10 11 Attach each side bracket to a rear bracket see FIGURE 4 4 To connect the rear brackets and side brackets of a 22 to 28 inch deep rack use a total of m Eight 8 32 x 1 4 inch panhead screws a Four 10 32 x 3 8 inch panhead screws Four 10 flat washers To connect the rear and side brackets of a 28 to36 inch deep rack use a minimum of four each and up to a total of m Sixteen 8 32 x 1 4 inch panhead screws a Four 10 32 x 3 8 inch panhead screws m Four 10 flat washers Attach and secure th
116. rams such as HyperTerminal Telix and PROCOMM Plus can perform the firmware upgrade Downloading Firmware Upgrades For a fast and easy download of new versions of controller firmware disk drive firmware and SAF TE firmware use one of the following tools Sun StorEdge 3310 CLI with an in band SCSI connection for Solaris and Windows hosts Sun StorEdge 3310 Configuration Service program with an in band SCSI connection for Solaris and Windows hosts Firmware application for controller firmware download only from a Windows host with an out of band serial port connection Note To download firmware to disk drives or SAF TE firmware to a JBOD directly attached to a host you must use the Sun StorEdge 3310 SCSI Configuration Service program Caution You should not use both in band and out of band connections at the same time to manage the array or you might cause conflicts between multiple operations 8 26 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Controller Firmware Upgrade from Firmware Application You can also use a Windows terminal emulation session with ZMODEM capabilities to access the firmware application To upgrade the RAID controller firmware through the serial port and the firmware application perform the following steps Establish the serial port connection m To upgrade both the boot record and the firmware binary perform step 2 m To upgrade on
117. ration information We recommend using this function to save configuration information whenever a configuration change is made The logical configuration information is stored within the logical drive Note A logical drive must exist for the controller to write NVRAM content onto it From the Main Menu select system Functions Use arrow keys to scroll down and select controller maintenance save NVRAM to disks then press Return lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels view and edit Configuration parameters view and edit Peripheral devices E v Download Firmware M Advanced Maintenance Functions c RECESS te eyes S Save NURAM To Disks Yes No Select Yes to confirm A prompt confirms that the NVRAM information has been successfully saved To restore the configuration refer to Restoring Your Configuration NVRAM From a File on page 8 23 Chapter 6 First Time Configuration 6 31 6 5 6 5 1 6 5 2 Installing Software The following software tools are available on the Sun StorEdge Professional Storage Manager CD ROM provided with your array m Sun StorEdge 3310 SCSI Configuration Service a management and monitoring program m Sun StorEdge 3310 SCSI Diagnostic Reporter software a monitoring utility a Sun
118. reen Event module LEDs Solid green Note If you power up to check the array power off the array before you proceed with cabling the array to the host servers Chapter 4 Rackmounting 4 17 4 18 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 5 Connecting Ports oS This chapter provides procedures for cabling the Sun StorEdge 3310 SCSI array for single or dual bus configurations and for connecting the array to power and to network devices The topics covered in this chapter are as follows Connecting Chassis to an AC Power Outlet on page 5 3 Connecting the Chassis to DC Power Outlets on page 5 4 Reviewing Single Versus Dual Drive Bus Configurations on page 5 5 Connecting Cables for a Single Bus Configuration on page 5 8 Connecting Cables for a Dual Bus Configuration on page 5 11 Connecting SCSI Ports to Host s on page 5 14 Cabling Configurations with Two Expansion Units on page 5 16 Connecting COM Port to a VT100 Terminal or Solaris Workstation on page 5 18 Connecting Ethernet Ports to LAN WAN Optional on page 5 18 Before you connect the Sun StorEdge 3310 SCSI array to the network position the Sun StorEdge 3310 SCSI array in the rack or in a location where it will reside on the network Caution When positioning the array do not block the air vents at the front or back of the unit Follow all
119. riod of time from 1 to 999 seconds O J Disk 1 L I Disk 7 6 l A l J Disk 2 o l J Disk 8 o L o I Disk 3 l Il Disk 9 l O 2 e aje fe a O FIGURE 8 7 Flashing the Drive LED of a Selected Drive Chapter 8 Maintaining and Troubleshooting Your Array 8 21 Flashing All SCSI Drives The Flash All SCSI Drives function lights LEDs of all good drives except the defective one E RE We HE Be RE Disk 1 Disk 7 I Ol alas o L MES o L o L j 4 Disk 2 4 g I Diska 5 L Il Disk 3 I Il Disk 9 I o OJ J 0 aie 0 O L IIO FIGURE 8 8 Flashing All Drive LEDs to Detect a Defective Non Flashing Drive Flashing All But Selected Drives With this command except for the selected drive the read write LEDs of all connected drives will light for a configurable period of time from 1 to 999 seconds z o LED is not lit e E Wf Disk 7 Disk 10 U fe t fe fe L Fi 5 l J Disk 8 a L J Disk 11 5 l 2 I If Disk 9 fok co th ceo k iro t O tilo FIGURE 8 9 Flashing All Drive LEDs Except a Selected Drive LED 8 22 Sun StorEdge 3310 SCSI
120. rkgroup 3310 8 5 Upgrading Firmware 8 5 1 Review Firmware Upgrade Features The following firmware upgrade features apply to the controller firmware a Redundant Controller Rolling Firmware Upgrade When download is performed on a dual controller system firmware is flashed onto both controllers without interrupting host I Os When the download process is complete the primary controller will reset and let the secondary controller take over the service temporarily When the primary controller comes back on line the secondary controller will hand over the workload and then reset itself for the new firmware to take effect The rolling upgrade is automatically performed by controller firmware and the user s intervention is not necessary Chapter 8 Maintaining and Troubleshooting Your Array 8 25 8 5 2 Automatically Synchronized Controller Firmware Versions A controller that replaces a failed unit in a dual controller system is often running a newer release of firmware version To maintain compatibility the surviving primary controller will automatically update the firmware running on the replacement secondary controller to the firmware version of the primary controller Upgrading Firmware Using the Serial Port Connections from Windows hosts The firmware can be downloaded to the RAID controller by using an ANSI VT 100 compatible emulation program The emulation program must support the ZMODEM file transfer protocol Emulation prog
121. rn Press Yes to confirm A prompt will notify you that the controller NVRAM data has been successfully restored from disks Chapter 8 Maintaining and Troubleshooting Your Array 8 23 8 4 7 Fatal Drive Failure With the redundant RAID array system your system is protected with the RAID parity drive and by the default global spare you may have more than one Note A FATAL FAIL status occurs when there is one more drive failing than the number of spare drives available for the logical drive If a logical drive has two global spares available then three failed drives must occur for FATAL FAIL status In an extremely rare occurrence where two or more drives appear to fail at the same time perform the following steps Discontinue all input output activity immediately To cancel the beeping alarm use a paperclip to press the Reset button below the LEDs on the front right ear of the array Physically check that all the drives are firmly seated in the array and that none have been partially or completely removed Check again the firmware Main Menu and check the view and edit Logical drives and look for Status FAILED DRV one failed drive or Status FATAL FAIL two or more failed drives Highlight the logical drive press Return and select view scsi drives If two physical drives have a problem one drive will have a BAD status and one drive will have a MISSING The MISSING status
122. s and supply conductors to power distribution boxes for both the rackmounted array and the desktop array must be enclosed in a metal conduit or raceway when specified by local national and or other applicable government codes and regulations a The supply conductors and power distribution boxes or equivalent metal enclosure must be grounded at both ends m The supplied arrays require voltages within minimum fluctuation Chapter 2 Site Planning 2 3 m The facilities voltage supplied by the customer must maintain a voltage of not more than 5 percent The customer facilities must provide suitable surge protection 2 4 Electrical and Power Specifications All Sun StorEdge 3310 SCSI arrays require two independent power sources Each array has two power supply and fan modules for redundancy Each Sun StorEdge 3310 AC array requires two 115 VAC 15A or two 240 VAC service outlets All AC power supplies are autoranging and are automatically configured to a range of 90 264 VAC and 47 63 Hz There is no need to make special adjustments Each DC array requires two 48 VDC service outlets and has a input voltage range of 36 VDC to 72 VDC Note To ensure power redundancy be sure to connect the two Sun StorEdge 3310 SCSI power modules to two separate circuits for example one commercial circuit and one UPS TABLE 2 2 Power Specifications AC power Voltage and frequency 90 to 264 VAC 47 to 63 Hz Input current
123. s are required a maximum of six host IDs are possible For details on mapping 128 LUNs refer to Planning for 128 LUNs Optional on page 6 26 To select a unique ID number for a host channel 1 Select view and edit Scsi channels Press Return 2 Highlight the host channel on which you want to edit the Primary Secondary ID and press Return Press Return to access the list of IDs and use the arrow keys to select an ID number 0 through 15 then press Return again 3 Select view and edit scsi Id and press Return 4 Select Add Channel SCSI ID 5 Select the controller on which you want to add a host ID 6 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels Y T T T T T efWid Term CurSynC1k Cur channel Mode Primary controller scsi id Wide L On 8 MHz Wi Secondary controller scsi id scsi lerminator Wide IL On 80 OMHz Wi sync transfer Clock Wide transfer Wide L On 80 0MHz Wi View and edit scsi target parity check Enabled Wide L On 80 0 MHz Wi view chip information 6 Type an ID number for that controller Note To create a total of 128 LUNs you must have a minimum of four host IDs
124. sS amp Sun microsystems Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual Sun Microsystems Inc 4150 Network Circle Santa Clara CA 95054 U S A 650 960 1300 Part No 816 7290 11 October 2002 Revision 01 Send comments about this document to docfeedback sun com Copyright 2002 Dot Hill Systems Corporation 6305 El Camino Real Carlsbad California 92009 USA All rights reserved Sun Microsystems Inc and Dot Hill Corporation may have intellectual property rights relating to technology embodied in this product or document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and other countries This product or document is distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software is copyrighted and licensed from Sun suppliers Parts of the prodat may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 docs sun com and Sol
125. sage indicates that the logical drive initialization has begun d Press Esc key to cancel the Notification prompt e After the logical drive initialization is completed use the Esc key to return to the Main Menu 7 Select view and edit Logical drives to view details of the created logical drive Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 9 Changing a Logical Drive Controller Assignment Optional By default logical drives are automatically assigned to the primary controller If you assign half the drives to the secondary controller the maximum speed and performance is somewhat improved due to the redistribution of the traffic To balance the workload between both controllers you can distribute your logical drives between the primary controller displayed as the Primary ID or PID and the secondary controller displayed as the Secondary ID or SID After a logical drive has been created it can be assigned to the secondary controller Then the host computer associated with the logical drive can be mapped to the secondary controller see Mapping Logical Drive Partitions to Host LUNs on page 6 27 To change a logical drive controller assignment select view and edit Logical drives from Main Menu and press Return Select logical drive assignments and press Return LG ID L RAID Size MB Status O LN SB FL NAME 6281CB39 NA
126. scape key to return to the previous menu screen 8 4 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 8 2 3 Quick Installation RESERVED for special use Caution DO NOT USE this menu item unless directed by technical support 8 3 Checking Status Windows 8 3 1 Logical Drive Status Table To check and configure logical drives from the Main Menu select view and edit Logical drives and press Return The following screen displays the status of all logical drives LG Size MB v OG V v 1 76605A49 RAIDO 208482 V V NONE V s NONE Chapter 8 Maintaining and Troubleshooting Your Array 8 5 TABLE 8 2 Parameters Displayed in the Logical Drive Status Window Parameter LG ID LV RAID SIZE MB Status INITING INVALID GOOD DRV FAILED FATAL FAIL REBUILDING DRV ABSENT INCOMPLETE LN 8 6 Description Logical drive number PO Logical drive 0 of the primary controller where P primary controller and 0 logical drive number S1 Logical drive 1 of the secondary controller where s secondary controller and 1 logical drive number Logical drive ID number controller generated The logical volume to which this logical drive belongs NA indicated no logical volume RAID level Capacity of the logical drive in megabytes Logical drive status The logical drive is now initializing
127. sk to it If there is no local spare available the controller searches for a global spare If there is a global spare it automatically uses it to rebuild the logical drive Failed Drive Swap Detect If neither a local spare drive nor a global spare drive is available and the Periodic Auto Detect Failure Drive Swap Check Time is disabled the controller does not attempt to rebuild unless you apply a forced manual rebuild To enable this feature go to the Main Menu choose view and edit Configuration parameters then select Drive side SCSI Parameters and select Periodic Auto Detect Failure Drive Swap Check Time When the Periodic Auto Detect Failure Drive Swap Check Time is Enabled that is a check time interval has been selected the controller detects whether or not the failed drive has been swapped by checking the failed drive s channel ID Once the failed drive has been swapped the rebuild begins immediately If the failed drive is not swapped but a local spare is added to the logical drive the rebuild begins with the spare For a flowchart of automatic rebuild see FIGURE 8 3 Manual Rebuild When a user applies forced manual rebuild the controller first examines whether there is any local spare assigned to the logical drive If yes it automatically starts to rebuild If there is no local spare available the controller will search for a global spare If there is a global spare
128. st a By means of a qualified and supported onboard single ended 40 MB second SCSI server embedded SCSI controller Connect the array to one or two hosts with SCSI cables See the Sun StorEdge 3310 SCSI Array Release Notes for a list of the supported cables Sun StorEdge 3310 RAID Array The SCSI specification states that the maximum bug length for Ultra3 SCSI is 25 meters for point to point connections The Sun StorEdge 3310 RAID array uses a point to point implementation Each channel connector is on a separate physical SCSI bus Taking into account the internal bus length of 5 meters and the internal SCSI bus length of the host the maximum SCSI cable length to each channel connector could conceivably be around 24 meters when connected to an Ultra3 host adapter However the longest Ultra3 cable qualified by Sun is 10 meters in length When connected to single ended host adapters the longest support bus length per connector is 1 5 meters Note When connecting to Ultra3 host adapters all SCSI cables must be Ultra3 qualified See Table 1 for a list of qualified cables Note If you connect two hosts to the same channel on a RAID array you do not need to change the scsi initiator id of one host adapter 5 14 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 5 6 2 Sun StorEdge 3310 JBOD Array The SCSI specification states that the maximum bug length for Ultra3 SCSI is 12
129. t of the array requires 38400 baud so you must edit the etc remote file and revise your use of the tip command to use the 38400 baud rate To edit the etc remote file for the 38400 baud rate perform the following steps 1 In the etc remote file copy and edit the hardware line as follows Locate hardware dv dev term b br 9600 el Copy the hardware line into a blank line below the hardware line rename the hardware term as ss3000 and replace 9600 with 38400 The edited line looks like the following line ss3000 dv dev term b br 38400 el 2 Save the file in the etc directory Use the replacement term ss3000 with the tip command 6 6 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 6 4 2 Using the tip Command for Local Access to the Array You can access the RAID COM port DB9 connector on the controller module locally with the following commands Connect the RAID array COM port to the serial port of a Solaris workstation see FIGURE 6 1 Use the tip command to access the array locally Example tip ss3000 dev ttyb cntrl 1 to refresh the screen Viewing the Initial Firmware Windows You see the initial controller screen FIGURE 6 2 when you first access the RAID controller firmware The initial screen is displayed when the RAID controller is powered on Use the up and down arrow keys to select the desired VT100 term
130. ted and expanded into a single bus expansion unit Host Server ERROR TERM RAID array dual bus RAID array ERROR TERI RAID CH 0 expanded Dual Bus Expansion unit ERROR TERM Single Bus RAID CH 3 expanded Expansion unit FIGURE 5 21 Dual Single Bus Configuration With One Host and Two Expansion Units Chapter 5 Connecting Ports 5 17 5 8 Connecting COM Port to a VT100 Terminal or Solaris Workstation The RS 232 COM port on either controller module is used to configure and monitor the RAID array It can be connected to a VT100 terminal or terminal emulation program to a terminal server or to the serial port of a Solaris host Use a serial cable to connect the COM port of the RAID array to the serial port on a workstation terminal server terminal Set the serial port parameters on the workstation terminal server terminal as follows 38400 baud 8 bit 1 stop bit no parity For details see Setting Up the Serial Port Connection on page 6 5 39 5 18 Connecting Ethernet Ports to LAN WAN Optional The Ethernet connection enables you to configure and monitor RAID arrays and expansion units remotely by using the Configuration Service software See Ethernet Connection on page C 1 for details about the Ethernet port connec
131. the logical drive rebuild will begin See FIGURE 8 4 If neither local spare nor global spare is available the controller will examine the SCSI channel and ID of the failed drive After the failed drive has been replaced by a healthy one the logical drive rebuild begins on the new drive If there is no drive available for rebuilding the controller will not attempt to rebuild until the user applies another forced manual rebuild Chapter 8 Maintaining and Troubleshooting Your Array 8 17 One member drive fails ina logical drive Anylocal spare Rebuild using drive assigned the local spare to logical drive drive Any global spare Rebuild using drie assigned to the global spare logical drive drive Periodic Auto Detect Failure Drive Swap Check Time enabled Waiting for sp are drive to be add ed or manual re build Has the failed Rebuild using drive been the swapped swapped drive Keep detecting ifdrive has been swapped or spare drive has been added FIGURE 8 3 Automatic Rebuild 8 18 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 Any local spare Rebuild using drive as signed to the local spare this logical drive drive User applies forced manual rebuild Rebuild using the global spare drive Any global spare drive as signed to this logical drive Rebuild using Has the f
132. the two plastic ear caps and the bezel back onto the front of the chassis 8 Connect power cables to the chassis power up and check for proper operation of the LEDs For details about the LEDs refer to Powering Up and Checking LEDs on page 4 16 4 14 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 eee SN Rear brackets in two places Eight 8 washers Eight 8 32 x 1 inch panhead screw Total of 16 each Front brackets in two places NN ee ba S Telco rack Ea 10 32 x 3 8 inch screws 7 or lt I pz 6mm panhead screws e g7 in eight places 10 washers in eight places eis J E FIGURE 4 7 Center of Gravity Assembly Chapter 4 Rackmounting 4 15 4 4 Powering Up and Checking LEDs Perform the initial check of the array according to the following procedure 1 Connect two AC or DC power cables to the power fan modules on the rear of the array 2 Power on the array by pressing the 1 on each power switch 3 Check for the following LED activity Front panel LEDs All front LEDs turn solid green to indicate good operation Drive LED 7 LED10 LED8 LED11 LED9 LED12 Drive LED1 LED4 LED2 LED5 LED3 LED6 e POWER Of E Lyfe 0 A o a O e FAN
133. tion Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 6 First Time Configuration This chapter summarizes the most common procedures used for first time configuration and includes the following topics Controller Defaults and Limitations on page 6 2 Battery Operation on page 6 3 Accessing the Management Tools on page 6 3 First Time Controller Configuration on page 6 4 Setting Up the Serial Port Connection on page 6 5 Viewing the Initial Firmware Windows on page 6 7 Configuring SCSI Channels as Host or Drive Optional on page 6 8 Creating Additional Host IDs Optional on page 6 10 Enabling a Solaris Host to Recognize New Devices and LUNs on page 6 12 Reviewing Default Logical Drives and RAID Levels on page 6 13 Completing Basic Configuration on page 6 14 Creating Logical Drive s optional on page 6 14 Changing a Logical Drive Controller Assignment Optional on page 6 21 Partitioning a Logical Drive optional on page 6 22 Planning for 128 LUNs Optional on page 6 26 Mapping Logical Drive Partitions to Host LUNs on page 6 27 Creating Logical Drive s optional on page 6 14 Saving Configuration NVRAM to a Disk on page 6 31 Installing Software on page 6 32 Other Supported Software on page 6 32 Enabling VERITAS DMP on page 6 32 Note
134. titions not to exceed 128 partitions LUNs per the RAID array Note When you modify a partition or logical drive size you must re configure all host LUN mappings All the host LUN mappings are removed with any change to partition capacity See Mapping Logical Drive Partitions to Host LUNs on page 6 27 Note When a partition of logical drive logical volume is deleted the capacity of the deleted partition is added to the partition above the deleted partition Chapter 6 First Time Configuration 6 25 6 4 11 Planning for 128 LUNs Optional If you want to create 128 LUNs which is the maximum number of storage partitions which can be mapped for a RAID array set up one of the following configurations m Create four host IDs Create four logical drives Partition each logical drive into 32 partitions 4 times 32 128 Map the 128 partitions to the four host IDs This is the most commonly used configuration or m Create six host IDs this requires three host drives perform one of the following steps and then map the 128 partitions to the 6 host IDs a Create 4 logical drives of 32 partitions each a Create 5 logical drives with total number of partitions equaling 128 four logical drives with 25 partitions each and one with 28 partitions Create 6 logical drives six logical drives with 21 partitions each and one with 23 partitions For details on how to add host IDs refer to Creating Additional
135. to an expansion unit The following figures illustrate the six standard cabling scenarios for a 12 drive array ce Be Ua g olele eie Eo FIGURE 5 2 Configuration 1 Single Bus Configuration With Two Hosts AQEGe c _ aQBGee 2 FIGURE 5 3 Configuration 2 Dual Bus Configuration With Two Hosts Chapter 5 Connecting Ports 5 5 iY Q bd g e Host iY iY Q 2 g FIGURE 5 4 Configuration 3 Dual Bus Configuration With One Host G GY Q G g Q Q g i g Q Q Expansion Unit 7 e e 7 g Q g g y Q Y Q Host FIGURE 5 5 Configuration 4 Dual Bus Configuration With One Expansion Unit g iy e Expansion Unit g z z 2 Q g i Q Expansion Unit e e Q iy iy iy wo Host k G e G G FIGURE
136. to power outlets Remove bezel front faceplate and two plastic ear caps from the front of the chassis Note Keep all hardware items in plastic bags until you are ready to use them This enables you to correctly identify of the screws and avoid confusion Attach the rear brackets to the left and right sides of the chassis Use four 8 32 x 1 4 inch panhead machine screws with 8 washers per bracket Attach the unit to the Telco rack using four 6mm socket cap screws through the chassis ears Use the appropriate type of screws for the posts m 10 32 x 3 8 inch panhead screws or m 5mm x6 panhead screws or 12 24 cap screws Reinstall all drive modules and power fan modules into the array if they were removed Attach snap the two plastic ear caps and bezel back onto the front of the chassis Connect the power cables to the chassis power up and check for proper operation of the LEDs For details about the LEDs refer to Powering Up and Checking LEDs on page 4 16 Chapter 4 Rackmounting 4 11 8 washers in 10 places 8 32 x1 4 inch panhead screws in 10 places Telco rack ey 10 32 x 3 8 inch screws with 10 washers or X 6mm panhead screws in 4 places esor DOE SEOCH EAS 6mm socket cap screws in 4 places FIGURE 4 6 Flushmount Assembly 4 12 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 4 3 2 Center of
137. torEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 b Select the first available unassigned logical drive LG and press Return to proceed You can create as many as eight logical drives from drives on any SCSI bus When prompted to Create Logical Drive select Yes and press Return to proceed A pull down list of supported RAID levels is displayed 3 Select a RAID level for this logical drive RAID 5 is used in the following example screens For brief descriptions of RAID levels refer to Reviewing Default Logical Drives and RAID Levels on page 6 13 For more information about RAID levels refer to Chapter 1 in the Sun StorEdge 3310 SCSI RAID Firmware User Guide 4 Select your member drive s from the list of available physical drives The drives can be tagged for inclusion by highlighting the drive and then pressing Return An asterisk mark is displayed on the selected physical drive s MRI To deselect the drive press Return again on the selected drive The mark disappears Note You must select at least the minimum number of drives required per RAID level Each RAID level requires an even number of drives a Use the up and down arrow keys to select more drives Chapter 6 First Time Configuration 6 17 RAID Size lt MB gt 0 RAID 5 I NAME l 1D 5ize cmp Speed Lc_DRU Status vendor and Product ID 2 EEEE om 2 NONE NEW DRU SEAGATE S131055W C
138. torage Resource e Serial port out of band support with modem control Management RAID Levels 0 1 0 1 3 5 3 1 5 1 Rolling firmware upgrades with redundant RAID controllers Up to 128 LUNs e SNMP traps and MIB in firmware e 512MB cache memory standard e Four Ultra160 SCSI channels e User configurable as drive or host e Support for Sun StorEdge 3310 SCSI Configuration Service and Diagnostic Reporter management software A 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 A 2 Agency Approvals and Standards Product Safety Country U S Canada Germany European Union Japan Australia Argentina Germany Russia Russia Standard UL Listed to UL60950 2000 3rd Edition CSA Standard CAN CSA C22 2 No 60950 00 3rd Edition T V EN60950 2000 Part of World wide CB Scheme Part of World wide CB Scheme Resolution 92 98 S Mark GS mark ergonomics Rheinland Part of World wide CB Scheme GOST R mark Hygienic Mark ergonomics Electromagnetic Compatibility Country U S Canada Japan European Union Australia New Zealand Taiwan Russia Germany Argentina Standard FCC 47 Part 15 Subpart B Class B ICES 003 VCCI Class B EN 55022 1998 Class B AS NZS 3548 1996 BSMI CNS 13438 Class B GOST R mark Same as European Union S mark Appendix A SCSI Array Specifications A 3 Electromagnetic Interference Test Harmonics Emissions
139. two each for Channels 1 and 3 and might have a maximum of six host IDs two each for Channels 1 and 2 and 3 Each host ID can have up to 32 partitions which are then mapped to LUNs to create a total not to exceed 128 7 From the Main Menu select System Functions then Reset controller The configuration change takes effect only after the controller is reset Chapter 6 First Time Configuration 6 11 6 4 5 Enabling a Solaris Host to Recognize New Devices and LUNs You need to edit the sd conf and etc system files for additional host LUN assignments By default a Solaris host is configured for one host LUN per SCSI target which is not enough LUNs for a Sun StorEdge 3310 SCSI array Edit the kernel drv sd conf file to add more targets and LUNs up to 32 LUNs per logical drive and a maximum of 128 LUNs per Sun StorEdge 3310 array See the example file Solaris sd conf Setup and Volume Labels on page E 1 Add the following line to the etc system file if you have more than 8 LUNs any LUNs in addition to LUNs 0 through 7 set scsi_options 0x43ff8 Note Editing the etc system file is needed only for onboard host bus adapter connections Reboot the host to implement the file changes Solaris 8 requires a reconfiguration reboot to create device files and implement sd conf changes but you do not need a reconfiguration reboot for Solaris 9 reboot r For Solaris 9 use
140. ule is a thin module located between and behind the two controller modules FIGURE 9 4 The Terminator Module Partially Pulled Out of the Chassis To Remove a Terminator Module 1 2 Q Power off the array Remove both controller modules a Turn the thumbscrews on the left and right sides of each controller module counterclockwise until the thumbscrews are disengaged from the chassis b Hold the thumbscrews and pull out the controller module Hold the terminator module by the front edges and pull it out of the chassis 9 8 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 To Insert a Terminator Module 1 Keep the power turned off 2 Slide the terminator module into the chassis until it clicks and is seated in the backplane Caution Be sure that the terminator module is properly inserted into the guide rails 3 Reinstall both controller modules a Gently slide each controller module into the unit until it is seated in the backplane b Turn the thumbscrews on the left and right side of the controller module clockwise until finger tight to secure the module 4 Power on the array Chapter 9 Installing Spares and FRUs 9 9 9 7 Replacing the EMU Module Be sure to follow Static Electricity Precautions on page 9 2 The EMU module is hot swappable and can be replaced with the array powered on FIGURE 9 5 The EMU Module Partially Pulled out of the
141. ur carrier agent and the supplier who prepared your shipment Carefully examine the cables provided in the package If any cable appears to be damaged contact the Technical Service department for an immediate replacement Check the list of Customer Provided Cables on page 3 4 These are required to complete your installation Caution You must purchase or provide 160M compliant SCSI cables for connecting the Sun StorEdge 3310 SCSI array to host servers 3 2 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 2 Sel Checking the Package Contents It is important to inspect your Sun StorEdge 3310 SCSI array packages for standard items as well as purchased options before you begin installation If any parts are missing or damaged contact your sales representative immediately Standard Sun StorEdge 3310 SCSI Array Package Quantity Item 1 One or more of the following Sun StorEdge 3310 SCSI arrays e Sun StorEdge 3310 SCSI array with single controller e Sun StorEdge 3310 SCSI array with dual controllers e Sun StorEdge 3310 Expansion Unit or JBOD a group of disks no controller 1 e Sun StorEdge 3310 SCSI Array Contents Sheet e To download and print the latest Sun StorEdge 3310 SCSI array release notes go to www sun com products n solutions hardware docs Network_Storage_Solutions Workgroup 3310 2 CDs in a CD set one CD for software and one CD
142. ures Chapter 2 covers the site planning and basic safety requirements Chapter 3 provides general procedures for unpacking and inspecting the array Chapter 4 provides procedures for rackmounting the array Chapter 5 provides procedures for cabling and for connecting to power and to the network Chapter 6 provides procedures for a first time configuration Chapter 7 describes the front and rear panel LEDs Chapter 8 provides maintenance and troubleshooting procedures Chapter 9 provides procedures for installing spares and FRUs Appendix A provides Sun StorEdge 3310 array specifications Appendix B shows how to cable JBODs to one or more host servers Appendix C provides Ethernet connection instructions Appendix D provides tables for recording configuration data Appendix E provides information about editing the sd conf file when adding host LUN assignments Appendix F provides pinout identification for each connector Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this information m Solaris Handbook for Sun Peripherals a AnswerBook2 online documentation for the Solaris operating system a Other software documentation that you received with your system x Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002
143. urvey before installing your Sun StorEdge 3310 SCSI array Chapter 2 Site Planning 2 7 2 8 If necessary attach or sketch a network diagram to the survey TABLE 2 4 Preinstallation Worksheet Rackmounting IP address Cabling Customers must ensure that the appropriate service outlets are available for installation Requirements vary Will the Sun StorEdge 3310 SCSI array be rackmounted Yes No e Is the rack supplied by Sun Yes No e If yes include Sun model number ____ e If not make model f Does the rack mount e Front and back If so depth e Center Telco ____ What cable lengths are required Diagram preferred Are there any power strips or power sequencers in the rack Yes No Are they supplied by Sun Yes No If yes part number If not quantity of plugs outlets required Array IP address Array network mask SCSI cable lengths to connect to hosts Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 TABLE 2 5 Host Connectivity Summarized Host Connectivity Host 1 Host Name Host Make Model HBA connector types Cable distance from the array to the host s Operating system Patches installed IP addresses e Network e Host Host Connectivity Host 2 Host Name Host Make Model HBA connector types Cable distance from the array to the host s Operating s
144. ut of band serial port connection you can use a Solaris tip session or a Windows terminal emulation program to access the firmware application For details refer to Setting Up the Serial Port Connection on page 6 5 m With the out of band Ethernet port connection you can use telnet to access the firmware application For details refer to Ethernet Connection on page C 1 a With in band SCSI host connections you can use Sun StorEdge Configuration Service software or CLI software Refer to the Sun StorEdge 3310 SCSI Configuration Service User Guide for in band setup procedures Refer to Sun StorEdge 3310 SCSI CLI Version 1 0 Guide for CLI information Chapter 6 First Time Configuration 6 3 6 4 6 4 First Time Controller Configuration Sun StorEdge 3310 SCSI arrays are preconfigured and require minimal configuration TABLE 6 1 summarizes the typical series of procedures for completing a first time RAID controller configuration All other procedures can be performed by using either the COM port or the Ethernet port connection to a management console TABLE 6 1 Summary of First Time Controller Configuration Steps Bold Required minimum configuration RO EDO ONE ON OE Bs SO AN E 5 Cabling from the RAID array to host s must be complete Set up serial port connection Configure SCSI channels as host or drive optional Create primary ID and secondary ID on host channel s Reset controller The IDs assign
145. w and edit Scsi channels view and edit Configuration parameters view and edit Peripheral devices v View Peripheral Device Status STATUS LOCATION C Redundant Controller Enabled Primary AF TE Device Operational Channel O ID 14 Select SAF TE Device and press Return to view the status of temperature sensors power supplies beeper speaker and cooling fans The temperature sensor displays the current temperature of each sensor in degrees Fahrenheit The drive slot status indicates that a slot is filled by displaying a SCSI ID number m Single bus configuration 0 through 13 ID numbers if all 12 drives are filled SCSI IDs 6 and 7 are reserved for host communication If there is an empty slot the message No Device Inserted is displayed See FIGURE 8 1 a Dual bus configuration not supported the message No Device Inserted for the six drives on one channel and six ID numbers for the second channel See FIGURE 8 2 Chapter 8 Maintaining and Troubleshooting Your Array 8 13 Product ID StorEdge 2316 A Revision Level 6 62 Unique ID 3636363132323338 Operational Operational Operational and On Operational and On 78 Sensor Sensor Sensor Sensor Sensor Sensor Sensor RR OSs no AONE tt et et et et et et et et eeeerrrrrors Off or No Speaker Drive Slot SCSI ID FIGURE 8 1 Example of SAF TE Device Status Window in a Single Bus Configuration In a dual bus configur
146. y Installation Operation and Service Manual October 2002 m To reduce the risk of electric shock do not plug Sun products into any other type of power system Sun products are designed to work with single phase power systems having a grounded neutral conductor Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building a Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet Do not use household extension cords with your Sun product Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not block or cover the openings of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product 23 pass Environmental Requirements TABLE 2 1 Environmental Specifications Operating Non Operating Altitude To 3000 meters 9000 feet To 12 000 meters 36 000 feet Temperature 5 degrees C to 35 degrees C 40 degrees C to 65 degrees C 10 to 90 40 degrees C 0 to 93 38degrees C noncondensing Humidity Range noncondensing Electromagnetic Compatibility EMC The following is required for all installations m All AC main
147. y Is First Powered On on page 7 1 a Front Panel LEDs on page 7 3 a Rear Panel LEDs on page 7 5 a RAID Controller LEDs on page 7 5 Other Rear Panel LEDs on page 7 7 7 1 LEDs When Array Is First Powered On With the array powered up without the SCSI bus configuration cable installed while the array is not connected to a server you should see the LED conditions described in TABLE 7 1 and TABLE 7 2 TABLE 7 1 Front Panel LED Status When Array Is First Powered On Drive LEDs Solid green Chassis ear LEDs Solid green 7 1 7 2 TABLE 7 2 Rear Panel LED Status When Array Is First Powered On VO Module ERROR LED TERM LED SNGL LED Blinking green no bus configuration invalid state Solid green autotermination enabled Inactive no bus configuration invalid state Controller Module ACTIVITY LED Center LED status symbol Right LED battery symbol Ethernet port LEDs Inactive controller not busy Slow blinking green good primary controller Solid green good secondary controller Blinking green if battery is charging Solid green if battery is fully charged Inactive Power fan module LEDs Solid green Event module LEDs Solid green Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 7 2 Front Panel LEDs The drive LEDs are located between the rows of drives on the front panel see following figure The syste
148. ystem Patches installed IP addresses e Network e Host Chapter 2 Site Planning 2 9 2 10 Sun StorEdge 3310 SCSI Array Installation Operation and Service Manual October 2002 CHAPTER 3 Inspecting the Array Package This chapter gives the general procedure for inspection and reviews the Sun StorEdge 3310 SCSI array package Topics covered in this chapter are as follows m Unpacking the Array on page 3 2 m Checking the Package Contents on page 3 3 a Standard Sun StorEdge 3310 SCSI Array Package on page 3 3 a Options Field Replaceable Units on page 3 4 a Customer Provided Cables on page 3 4 3 1 3 1 Unpacking the Array Follow these guidelines for unpacking the equipment Caution Always use two people to remove the unit from its container to avoid personal injury or damage to the equipment during installation This unit weighs approximately 50 pounds Select a suitable area for unpacking Store all packing material and boxes for possible equipment returns Check the Contents Sheet in your product package See Checking the Package Contents on page 3 3 The Contents Sheet summarizes the standard contents for your product Compare the packing slip and the list of parts with the items you received If the list of parts on your packing slip does not match the items you received or any items appear damaged immediately notify yo

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