Quantum € Operation and Service Manual
Contents
1. O1 OQ CO CO gt C ow DESCRIPTION Quantum Housing Assembly Payout Assembly Acceptor Assembly G Logic Board Upper Tube Sense Board Logic Board Cover Upper Tube Sense Lens Cashbox Lens Latch Strain Relief Bracket Screw Pan Head 6 11 16 Screw Pan Head 6 1 2 Identification Label Patent Label Configuration Label Screw Flat Head 4 5 16 See Tubes and Shims Page 11 See Tubes and Shims Page 11 Tube A amp B Mirror Tube C amp D Mirror Front Cover amp Mirror Asesmbly Lg Strain Relief Plug m Strain Relief Plug Price Setting Label Cashbox Chute Cashbox Mirror Clear Tape 3 4 Pad NOTES Includes 9 10 29 30 ND bm noo hom lt NMA 1 SECTION 6 EXPLODED VIEWS 900 Series Harness and Logic Board Configuration N G MDB HARNESS 407544 SMALL PLUG G CONNECTOR LARGE PLUG 2 REQ D2. f i O oh SoS j ai II E Mee eM I A m 4 Ch UN IL X s 1 1 p l a LOGIC BOARD G MDB CONFIGURATION 5 5 INC PRODUCTS ARE PATENTED AND PATENTS ARE PENDING IN THE UNITED STATES AND THROUGHOUT THE WORLD Coin Acceptors Inc 300 Hunter Ave St Louis MO 63124 Coinco Publication No 925544 Rev 1 1 800 325 COIN 6 03 Printed in the U S A
3. vantum COINCO QUANTUM FOUR TUBE OPERATION AND SERVICE MANUAL TABLE OF CONTENTS Section 1 General Information IDTOdugHHom s teh S Lc eae 4 For Your Records ooo e oe 4 Payout Configurations S eats 4 dare dense ded E esce 5 After Unpacking u one 5 SPEC CANONS sic Sore 6 Section 2 Installation Installing the Changer a de IRR 6 Section 3 Configuration MDB Changers a is 9 Filling the Coin Tubes sacs 9 Float Mode cdi al bas 10 Setting the Float Mode Levels 10 Activating Float Pay DUOSIt su oce Eden d cista 10 Changing the Coin Tubes a coe ae Oa rt bte ee io de rt ees 10 Rerouting th Comis 12 Section 4 Maintenance Routine Maintenance 13 ser os 13 Removing Replacing Individual Modulss 14 Clearing Cor Tas u Ee 14 Section 5 Troubleshooting Troubleshooting Guide iode cowie eru arti uem Eat d eus 15 Section 6 Exploded Views Exploded VIEWS Luya Bre bist 17 900 Series Page 3 SECTI
4. Page 4 The first digit of the model number indicates the series of changer 9 900 and the last two digits represent the changer s payout configuration Payout Configuration Tube Location A B D 901 50 10 05 20 902 02 01 005 20 904 2 00 50 1 00 2 00 906 50 10 20 1 00 907 2 00 1 00 1 00 2 00 Example EUQ G901 European Union Euro MDB 900 series 30 10 05 20 payout 900 Series SECTION 1 GENERAL INFORMATION Features The COINCO Quantum coin changer has a modular design for easy service Individual tubes snap in and out for easy customization Coin tubes are clearly marked with coin de nomination in bold white numbers Programmable acceptor allows for easy reconfiguration of coin tubes in the field Hinged front cover simplifies tube removal and serviceability Acceptor Park Position allows easy access to the coin tubes Pays change from self loading high capacity change tubes Two motors provide fast accurate payout All models equipped with MDB protocol Lightweight rugged plastic construction State of the art electronic logic system is designed for reliability and performance 900 Series After Unpacking After unpacking the unit inspect it for any possible shipping damage Ifthe unit is damaged notify the shipping company immediately Only the consignee the person or company receiving the unit can file a claim against the carrier for s
5. the housing REMOVING THE PAYOUT BASE ASSEMBLY With the harnesses disconnected from the main logic board remove the two screws one on each side from the changer housing Lay the changer on its back and spread the sides of the housing apart Pull up and out on the payout base assembly REMOVING THE CASHBOX CHUTE From the backside of the changer housing remove the tape seal from the cashbox chute Lift the bottom of the chute up and slide the cashbox chute out Clearing Coin Jams Should a coin jam occur in the cash box chute area use the following steps to help dislodge the coins 1 Remove changer from vendor 2 From the backside of the changer housing remove the tape seal from the cashbox chute Lift the bottom of the chute up and slide the cashbox chute out 3 Remove any lodged coins 4 Replace the cashbox chute by pressing in and up to snap into place 900 Series SECTION 5 TROUBLESHOOTING TROUBLE TROUBLESHOOTING GUIDE POSSIBLE CAUSE PROCEDURE REMEDY No Coin Acceptance No power Acceptor No vend price set Make sure changer is plugged into vendor Check Acceptor LED If LED is on replace acceptor If still no coin acceptance If still no coin acceptance If Acceptor LED is off check to see that acceptor cable and changer power harness are properly connected to changer s main logic board If still no coin acceptance If still no coin acceptance Set vend prices se
6. ON 1 GENERAL INFORMATION Introduction This manual contains information on installing operating and maintaining your COINCO Quantum four tube coin changer This manual is intended for owners route operators and techni cians as a primary source of information Taking time to read this manual and becoming familiar with this information will help you obtain the best perfor mance from your COINCO Quantum coin changer COINCO Quantum 900 Series changers can accept and validate up to16 different coins or tokens ranging in diameter from 15 0 to 28 0 mm and 1 07 to 2 40 mm in thickness For You Records A label indicating the changer s model number and serial number can be found on the side ofthe coin changer Refer to the model number and serial number whenever you call your Coinco Service Center for information or service The first four digits ofthe serial number indicate when the unit was built which is also the beginning ofthe warranty period The first two digits indicate the week of manufacture the third and fourth digits indicate the year of manufacture For example Serial Number 030307053 would indicate the unit was manufactured in the 3 week of 2003 The model number indicates the country currency interface type and payout configuration ofthe coin changer The first three letters ofthe model number indicate the Country Code EUQ European Union The fourth letter indicates the changer model
7. ON 4 MAINTENANCE Removing Replacing Individual Assemblies ACCEPTOR To remove the acceptor press down on the acceptor latch and pull the top of the acceptor forward and away from the changer housing Unplug the ribbon cable from the changer Raise the acceptor and pull outward until the acceptor clears the housing slots FRONT COVER AND TUBE SHIELD Remove the front cover by swinging the door open to the right Lift the front cover off of the hinges on the changer housing Lift the tube shield off the top of the coin tubes REMOVING THE TUBES The tubes are held in place by 3 sets of tabs that secure it to the payout base To remove the tubes start with the tube on the left side and pull it straight up Working your way to the right remove all four individual tubes REMOVING THE LOGIC BOARD COVER To remove the logic board cover first remove the strain relief bracket and screw Next re move the screw in the lower center portion of the logic board cover Lift the cover out REMOVING THE UPPER TUBE SENSOR BOARD Connected to the bottom of the main logic board is the upper tube sensor board To remove the sensor board release the locking tab and gently pull the sensor board out As you pull the sensor board out hold the main logic board in place and the sensor board will unplug from the main logic board Page 14 REMOVING THE LOGIC BOARD Unplug the remaining harnesses from the main logic board and lift it out of
8. and B simultaneously will pay down any coins above the level you previously set After the coins are paid down the acceptor will automati cally go into manual fill mode In manual fill mode the acceptor will only route coins to tubes that are below the set level Once the level is reached the coins will be rejected SETTING THE FLOAT MODE LEVELS The Float Mode Levels for both Float Level and Float Pay Down are set for all four tubes using the acceptor inventory buttons 1 Using Tube Coin or Manual Fill mode fill the four tubes to the float level you want the changer to maintain 2 Press and release the A and D inventory buttons simultaneously The acceptor LED will flash an equal ON and OFF pattern Page 10 3 Within two seconds press and release inventory buttons B and C at the same time to store the tube levels and turn the Tube Float Mode ON The acceptor LED will now display a flash pattern of 10 ON and 90 OFF to indicate the levels are set Note To turn off the Float Mode repeat steps 2 and 3 ACTIVATING FLOAT PAY DOWN Press and release acceptor inventory buttons A and B simultaneously After the tubes pay down Manual Fill Mode is automatically entered to allow low tubes to be replensihed through the acceptor When the float levels are reached coins are di rected to the coin return The changer will auto matically return to operating mode after 45 seconds of no activity or if any in
9. board If still no payout replace motor with good motor and test to see if changer operates properly Make sure coin is routed to that tube Plug motor wires into main logic board Replace defective payout motor 900 Series SECTION 6 EXPLODED VIEWS 900 Series Dimensional View All measurements are shown in inches a 7 R 6 81 MAX OPENING Ha ti COIN RETURN AREA COIN PAYOUT CASH BOX CHUTE AREA 900 Series Page 17 SECTION 6 EXPLODED VIEWS 900 Series Acceptor Assembly 7 j 5 18 900 Series SECTION 6 EXPLODED VIEWS rm RNB SSISAESSTSCoVoason SBRKBRSSVSVNSARBG CO 58 4 42 450 AG 47 49 51 88899899 900 Series DESCRIPTION Mainplate and Coil Operating Lever Spring Operating Lever Retaining Ring Gate Lever Pivot Screw Gate and Coil Assembly Gate Board 700 Series Keypad Gate Cover Assembly Economy Label Front Cover Intermediate Cover and Mirror irror 450 375 Validation Debounce Sorting Debounce Hand Loading Door Hand Loading Door Spring Accept Reject Door Sort Door Cashbox Door Diverter Pivot Pin Short Diverter Pin Coin Stop Plunger and Yoke Assembly Tube C Gate and Plunger Assy Solenoid Spring Copper So
10. e Setting The Vend Price section of this manual Plug changer into vendor Replace acceptor Replace changer s main logic board Replace changer s main power harness Plug acceptor cable and or changer power harness into changer main logic board Replace changer s acceptor logic board Replace changer s main power harness No Coin Acceptance Rejects Percentage of Good Coins Coin Return Lever Acceptor is dirty or foreign matter in coin accept path Make sure changer is mounted correctly and coin return lever is in proper position Check to see that acceptor coin path is clean and free of matter If still rejects good coins If still rejects good coins Reposition changer and or vendor coin return Clean acceptor and remove any foreign matter Replace acceptor Replace changer s main logic board Accepts Coins But Gives No Or Erratic Credit 900 Series Acceptor Replace acceptor with good acceptor and test to see if changer functions properly If still no erratic credit If still no erratic credit Replace defective acceptor Replace changer s main logic board Replace changer s main power harness Page 15 SECTION 5 TROUBLESHOOTING TROUBLE TROUBLESHOOTING GUIDE POSSIBLE CAUSE PROCEDURE REMEDY Accepted Coins Always Go to Cashbox Front Cover Acceptor Tube Sensor Board Check front cover for proper installation check the mi
11. hipping damage We recommend that you keep the original carton and packing materials to reuse if you need to transport or ship your changer in the future Ifthe coin changer is being stored or used as a spare always keep it in its shipping carton when not inuse This will keep it clean and offer the best protection for the unit 5 SECTION 2 INSTALLATION Specifications Power Requirements by model EUQ G9XX 34V DC EUQ G92X Operating Temperature 0 to 150 Degrees Fahrenheit 18 to 65 Degrees Celsius Storage Temperature 22 to 160 Degrees Fahrenheit 30 to 72 Degrees Celsius Relative Humidity 20 to 98 Noncondensing Operating Attitude Vertical 3 degrees Physical Dimensions Height 14 77 inches base to top of coin return lever 5 47 inches 3 25 inches gateopen 3 00 inches gate closed Width Depth Shipping Weight Approximately 3 1 Kilos Coin Tube Capacity Low Sensor Full Sensor Hand Load Level Level Level Page 6 Installing The Changer 1 Remove power from vendor 2 Removethe acceptor from the changer by pressing down on the acceptor latch releasing the acceptor Rotate the top ofthe acceptor forward away from the changer see figures 1 and 2 Unplug the ribbon cable from changer Free the lower acceptor studs from the changer housing Place the acceptor in a clean area 3 With the acceptor removed set the mounting holes in the back of the changer housing over the moun
12. if tits part number is visible looking at it from the rear of the tube 900 Series Page 11 SECTION 3 CONFIGURATION Rerouting the Coins Whenever the coin tubes are rearranged the programmable acceptor has to be reconfigured to route accepted coins to either the correct tube or vendor cashbox To reconfigure the acceptor apply power to the Quantum changer Press inventory buttons A B and D simulta neously for 2 seconds until the acceptor LED goes out Release the inventory buttons and the LED will flash an alternating pattern of 1 second ON lsecond OFF then 2 seconds ON 2 seconds OFF This indicates the rerouting process 15 waiting for a coin destination coin tube or cashbox to be selected To select a coin tube press and release its inventory button Once the coin destination has been selected the LED will flash a 1 second 50 ON 50 OFF sequence Drop the appropriate coin for the tube you have chosen into the acceptor An accepted and validated coin will be routed and assigned to the tube you ve chosen Page 12 Example For a payout configuration of 50 10 05 20 EUQ 901 Press and release inventory button A insert a 50 coin through the acceptor Press and release inventory button B insert a 10 coin through the acceptor Press and release inventory button C insert a 05 coin through the acceptor Press and release inventory button D insert a 20 coin through the accept
13. it 3 Selection Switches 3400 2 Vending Digital Machine Display Controller Vend Motor MDB Coin Changer Plug Page 8 900 Series SECTION 3 CONFIGURATION MDB SETTING THE VEND PRICE Vend prices for MDB coin changers are set through the vending machine controller VMC See vending machine manual for details Filling the Coin Tubes HAND LOADING To hand load the coin tubes tilt the coin tube loading door open load the four tubes with appro priate coins Make sure all coins lay flat and that each tube is filled at least to the 20 mark 01 15 16 coins 05 15 16 coins 20 18 19 coins 2 00 18 19 coins 02 15 16 coins 10 23 24 coins 1 00 15 16 coins Payout at least two coins from each tube to verify tubes are loaded correctly LOADING THROUGH THE ACCEPTOR Hand laoding coins directly into the coin tubes and making sure they lay flat is one way to fill the Four Tube changer with coins If you are keeping track of the DEX information for accounting purposes the coins loaded into the tubes need to be counted by the VMC Use the vending machine controller board s Tube Fill or Coin Fill mode Refer to the vending machine manual for details 900 Series MANUAL FILL MODE Manual fill mode can be used to fill the tubes of the coin changer through the acceptor without accu mulating credit and having to vend the credit away To enter the Manual Fill Mode press invent
14. lenoid and Frame Assembly Solenoid Frame Tube B Gate and Plunger Assy Spring Retention Plug Self Locking Hex Nut 8 32 Acceptor Logic Board Rear Cover Acceptor Label Debounce Plate Screw Pan head 4 5 16 Quantum Front Cover Decal Global Decal Anti Stringing Lever Screw Flat Head 4 5 16 Acceptor Gasket Mainplate Insert Gate Board Assembly Mainplate Textured Lens Sorting Lens Multifrequency Coil Assembly TAU Coil Assembly Saltwater Protection Decal TAU Coil Insert TAU Coil Assembly Gate Lens Gate Pin Gate Spring Water Protection Decal a mg I E et x INSULE 19 SECTION 6 EXPLODED VIEWS 6 Payout Base Assembly QUANTUM 407483 Front View o Back View Exploded View M 16 Quantum SECTION 6 EXPLODED VIEWS DESCRIPTION Screw Pan Head 6 7 16 PH Plas Lower Tube Sense Board Encoder Gear Gearbox Cover Upper Payout Base Motor Harness Assembly Sweeper Assembly Coin Clearing Arm Reduction Gear Pinion Gear Gear Shaft Cable Tie 4 Lower Tube Sense Lens Lower Tube Sense Harness Screw Pan Head 8 1 2 Plas Motor Retainer EXPLODED VIEWS Beene 900 Series Final Assembly HARNESS E 8 ET HARNESS REFERENCE SECTION 6 EXPLODED VIEWS ITEM
15. or Any coin dropped through the acceptor before a coin tube is selected will be routed to the vendor s cashbox Valid coins not assigned to a tube will also be routed to the cashbox To save the new routing information and exit the routing mode hold the coin return lever down for 4 5 seconds until the acceptor LED returns to its normal pattern or wait 45 seconds and the changer will automatically save the routing information and exit this mode NOTE If power is removed from the changer before the rerouting information is saved all new routing information will be lost 900 Series SECTION 4 MAINTENANCE Routine Maintenance Routine maintenance will improve perfor mance and extend the life of your Quantum changer and reduce the need for more involved repairs Frequency of maintenance will depend on environment and number of transactions The coin changer should be kept in its original shipping carton when not in use This will keep the changer clean and offer the best protection for the unit Mainplate and Coil Assembly Gate Assembly SZ Intermediate Quantum Figure 6 900 Series Cleaning The majority of your Quantum changer is manufactured from a high quality plastic which should be cleaned with a warm water and mild detergent solution CAUTION Never submerge changer in water NOT use petroleum solvents steel wool scouring pads or metal brushes for cleaning n
16. ory buttons C and D at the same time The acceptor LED will flash an equal pattern of ON and OFF to indicate the Manual Fill Mode is active Coins inserted through the acceptor will be routed to their proper tubes When the upper tube sensor is reached coins will be directed to the cash box or to the next tube of like coins The changer will automatically exit Manual Fill Mode after 45 seconds of no actitivty or ifan inventory switch is pressed and released Page 9 SECTION 3 CONFIGURATION Float Mode Float Mode is used to reduce the number of coins kept in a tube to a level anywhere between the upper and lower tube sensors The Quantum changer supports one of two factory programmed Float Mode operations They are Float Level and Float Pay Down FLOAT LEVEL standard on EUQ models In Float Level coins are filled to a chosen level betweeen the upper and lower tube sensors Once the Float Level is set coins will only be routed to the tube if a coin was paid out for change Accepted coins normally routed to that tube will be sent to the cash box FLOAT PAY DOWN Optional can be set in the factory or via Quantum Tools In Float Pay Down coins are filled to a chosen level between the upper and lower tube sensors Once the level is set coins will continue being routed to the tube until the upper sensor is covered then they will be routed to the cash box Activating the Float Pay Down by pressing inven tory buttons A
17. ot spray any part of the changer with any type of lubricant Since all coins share a common coin ramp heavy usage or a dirty environment can result in dirt build up in the acceptor To clean the coin ramp lift the acceptor gate upward and diago nally to the right Hold the gate to prevent it from snapping back Wipe the exposed coin ramp and inner surfaces with a damp cloth Be cautious not to harm the coin stabilizer clear thin piece of film If the coin stabilizer looks buckled wrinkled or is peeling off replace it at this time For excessively dirty units use a damp cloth with a mild detergent DO NOT SUBMERGE UNIT IN WATER For more detailed cleaning of the acceptor remove the front cover by opening the coin tube loading door and wedge your thumb underneath the front cover To remove the cover push out and up Next remove the intermediate cover using a small screwdriver to release tab on the right side of the acceptor Pivot the intermediate cover out towards the left Lift the metal debounce rail out of the acceptor You are now able to fully clean the interior coin rail gates and the intermediate cover pay attention to the mirrored surface on the intermediate cover Reassemble the acceptor in the reverse order NOTE When installing the intermediate cover make sure the metal debounce rail is in place and raise the anti stringing door on the accept reject gate before snapping the cover in place Page 13 SECTI
18. rrors If coin still goes to cashbox replace acceptor with good acceptor and test to see if changer functions properly If coin still goes to cashbox Check the sensor board for loose components Make sure tube sensor board is properly secured to main logic board Check cable from sensor board for damage or improper connection If coin still goes to cashbox Clean or replace front cover Reprogram acceptor coin routing Replace acceptor Replace tube sensor board Replace changer s main logic board Accepted Coins Always Go To Coin Tubes Coin tube gate is in the open position Tube Sensor Board Remove acceptor back cover and check solenoid for free operation Replace tube sensor board with good board and test to see if changer functions properly If coins still go to tubes Replace acceptor Replace tube sensor board Replace changer s main logic board Changer Credits Coins But Does Not Escrow Coin return lever Acceptor Make sure VMC is set to allow escrow Make sure changer is mounted correctly and acceptor gate opens when vendor coin return lever is operated Replace acceptor with good acceptor and test to see if changer operates correctly See vendor set up manual Reposition changer and or vendor coin return lever Replace defective acceptor No Payout Page 16 Payout Motor Make sure motor wires are properly connected to changer s main logic
19. ting screws in the vendor Tighten snugly see figure 3 4 Re install the acceptor by inserting the lower acceptor studs into the changer housing guides Plug the ribbon cable into the changer see figure 2 5 Plug changer harness into vendor socket 6 Press top of the acceptor into the changer housing until the acceptor latch locks 7 Load the tubes with coins see Hand Load ing and Loading Through the Acceptor see figure 4 8 Optional Set the coin tube float levels refer to Setting The Float Mode Levels 9 Check to make sure the front cover and acceptor are properly installed 10 Apply power to the vendor 11 Set the desired vend price and options on the machine refer to Machine Manual 12 Test the changer with a variety of coins to ensure proper operation 900 Series SECTION 2 INSTALLATION DEX UCS Ground gt Connector Acceptor Acceptor Latch Mounting Holes LED Mounting Hole Figure 1 Figure 3 Main Logic Board LED Inventory Buttons Ribbon Cable Coin Tube Acceptor Loading Door Stud Front Cover Figure 2 900 Series Figure 4 Page 7 SECTION 2 INSTALLATION G Moddel Controller Vendor Interface 24 Volts DC and 5 Volts Logic Supplies Communication Return Master Transm
20. ventory button is pressed and released Changing the Coin Tubes REMOVING REPLACING THE TUBES To change the coin tubes remove the acceptor from the changer housing Next open the front cover by gently pulling outward on the left side swinging it open to the right Remove the four inventory tubes one at a time starting from the left side and working to the right by pulling upward Replace the tube and shim assemblies by inserting the tube s dovetails into the guides in the housing and push down 900 Series SECTION 3 CONFIGURATION TUBES AND SHIMS The coin tubes for your Quantum changer are diffdifferent sizes to accommodate the different diameter coins Each coin tube has a removable color coded shim which adjusts the tube for the coin s thickness For EUQ coin changers the COIN TUBE SHIM combinations areas follows TUBE SHIMASSY 01 10 408270 1 Blue 921462 408282 1 02 9 408270 2 Blue 921462 408282 2 05 7 408270 3 Blue 921462 408282 3 10 8 408270 4 Lt Gray 921802 408282 4 20 7 408270 5 Lt Gray 921802 408282 5 50 5 408270 6 Lt Gray 921802 408282 6 1 00 6 408270 7 Dk Gray 922023 408282 7 2 00 4 408270 8 Lt Gray 921802 408282 8 The shims are removed and replaced by sliding them on or offof the bottom of the tube Do notreuse shims Continuous installation and removal can stress the plastic causing the shims to lose their ability to stay firmly in place The shimis installed correctly
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