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SPARCserver 1000 System Service Manual

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1. Jumper 1 34 35 68 Figure E 6 NVSIMM Jumper Locations Caution Once you turn the battery on do not remove or reposition the jumper To do so will cause data stored in the NVSIMM memory to be lost E 4 Selecting Drive ID Numbers in the SCSI Tray The SCSI tray is mounted in the front of the server and accommodates six devices and the device controller The controller connects to the system board via the backplane The CD ROM drive device mounted in the lower left location in the SCSI tray has device ID 6 The tape drive if installed mounts just above the CD ROM drive and has device ID 5 Your system can have two or four disk drives mounted on the SCSI tray right side behind a metal faceplate Device IDs for these devices are 0 1 2 and 3 See Figure E 7 The example found in the table in Figure E 7 shows how to address six drives in the SCSI tray Before installing a new storage device set the device address to agree with the addresses shown in Figure E 7 On most devices the address is set using switches on the device rear Figure E 7 through Figure E 12 show switch settings for all devices that can be installed in the SCSI tray General Rules for System Configuration E 11 lll tr Example of ID Numbering in the SCSI Tray Device
2. On board 8 t Y ethernet and SCH ages Greg SBus re c MEE BooBus Slot SPARC module SPARC module us ZU M CPU i CPU Slot2 Page High High j table speed 4 4 k speed MT QI J cache Data Data cache paaa l lt _ Slot3 lt x Pare Addr Addr A E d EE plus __ plus arit Cache Cache arit SBus pay control 1 control PRIM Intf SBI XBus XBus XBus lO fe Memory Bus ki Bus gt BIC Cache control watcher watcher and IOC MQH BW 4 BW BARB DRAM DRAM group group Figure 10 2 System Board Block Diagram Components shown in solid outlines are not field replaceable if diagnostics report that a non removable component failed replace the entire system board 10 4 SPARCserver 1000 System Service Manual June 1996 System Board and Component Replacement 10 This chapter provides information on removing or replacing 10 1 System Board 10 1 1 Removal System boards SuperSPARC Modules SBus cards SIMMs and NVSIMMs OpenBoot PROMs Before you remove a system board you must first halt the system Turn off the power using the instructions in Chapter 6 Powering Off and On 1 Unfasten any cable connectors from the board back panel set them aside First disconnect any keyboard cable SCSI cable network cable
3. 1 Mbyte Ng Figure 10 12 SIMMs and the N VSIMM Battery Side Note The two top SIMMs shown in Figure 10 12 differ in appearance only because they are made by different manufacturers not because they have different memory capacities Each SIMM can have a capacity of either 8 or 32 Mbytes depending on whether 1 Mbit or 4 Mbit DRAMs are used 10 5 1 Removal 1 Locate the faulty SIMM by matching the location number displayed by POST with the J numbers shown in Figure 10 13 2 Orient the system board so the backplane connector faces you 3 To unlock a SIMM press the locking tabs toward the outside of the socket and tilt the SIMM forward See Figure 10 14 System Board and Component Replacement 10 17 10 10 18 J4100 J3700 J3300 J2900 J4000 J3600 J3200 J2800 Locking tab Figure 10 14 Unlocking a SIMM SPARCserver 1000 System Service Manual June 1996 IUE 4 Unlock two more SIMMs to make space for the faulty SIMM to tilt forward far enough to be free of the locking pins See Figure 10 15 AA Unlock additional SIMMs jl to remove the first SIMM 1 1 1
4. Is the system running No Ensure SPARCserver 1000 and SPARCserver 1000 systrem boards are not intermixed in the card cage Use Sun part numbers to distinguish between the two refer to Chapter 12 System board types must all match the control board type Y Turn key switch to diagnostic position sthere AC power Check AC power inside chassis Switch system rear Check Fan Tray Turn key switch on Do the fans turn Ensure boot EPROMs are seated on System board s Reseat system boards in backplane Move system board to different slot Replace system board Replace system board Swapping board slots may give inconclusive results particularly for the system master which requires special handling and configuration Can POST diagnostics run Figure 3 2 Branch A Physical Inspection Troubleshooting Flow Diagrams Yes Runprtdiag Run POST Yes Can POST diagnostics run Are DC LEDs OK on front panel E w Replace DC power supply if necessary Replace control board if necessary ma 3 4 A 1 Yes Read POST error messages Can POST diagnostics run Replace control board if necessary A no re status LEDS Yes OK on control board Yes Are DC LEDs O on control board No Replace DC power supply if necessary Figure 3 3 Branch A 1
5. A 1 Power Supply Characteristics A 2 xix XX Table C 1 Table C 2 Table D 1 Table D 2 Table D 3 Table D 4 Table D 5 Table E 1 Table E 2 SIMM Group Organization C 3 System Board Jumpers C 3 SBus Connector 1 Connector J4901 D 4 SBus Connector 2 Connector J4902 D 5 SBus Connector 3 Connector J4903 D 6 Backplane Connector Connector J0200 D 7 SuperSPARC Module Connectors Connectors J2000 and J2300 D 9 Example of Connector and Slot Priorities E 7 Example of SBus Card Distribution E 8 SPARCserver 1000 System Service Manual June 1996 Preface This system board manual is written for a trained service provider who intends to service the SPARCserver 10001 or SPARCserver 1000E system In general the term SPARCserver 1000 refers to both the SPARCserver 1000 and the SPARCserver 1000E system Where the SPARCserver 1000E is different this is explicitly noted Document Organization This information in this manual is in seven parts System Information provides a product description Troubleshooting contains fault isolation information and a flow diagram which can be used to locate system hardware problems Preparing For Service explains how to prepare the system for service and access the
6. Note A system board can be moved to any slot especially during troubleshooting However by convention the system master is in slot 0 The factory ships systems in this configuration It is possible POST may assign a new system master in a different slot if the original system master fails If this Occurs correct it and install a fully functional system board in slot 0 If a serial interface console is used it must be plugged into RS232 connector A on the system master If a color monitor is used a color graphics interface card must be installed in SBus slot 1 on the system master Also by convention install system boards in the lowest card cage slot numbers first Fill all SuperSPARC module A slots before installing modules in the B slots Install all group 0 SIMMs before installing any group 1 SIMMs For comprehensive slot assignment rules and configuration priorities See Appendix E General Rules for System Configuration System Board Overview 10 3 m iu 10 4 System Board Block Diagram Figure 10 2 is a block diagram of the system board The SPARC modules SIMMs and optional SBus cards are removable and can be replaced or moved to another SPARCserver 1000 system board LEDS gt JTAG Control SRAM TODC NVRAM ER UARTS gt EPROM
7. 5 1 5 1 Safety Precautions EN ER ERO IO e nee red 5 1 vi SPARCserver 1000 System Service Manual June 1996 5 2 Tools EE ANA ERG e t cbr 5 2 6 Powering Off and ON sas sce 65s kp eh tea we aR IA 6 1 6 1 Powering Off the System 0 42034544444 use 6 1 6 2 Restarting the System c dal ee ee eee ie 6 3 6 3 Dbot Messages cuo Ib REG RU RR ved oye OE RE qu e 6 8 Part 4 Subassembly Removal and Replacement 7 Internal Access KG KAKA re RN WA CREER NEEDLE E ERR 7 1 PA BronbPanelaiaraqe8k AA ee 7 1 Z5 EMI Shieldi EE 7 2 7 3 Air Restrictor Boards usns o xe es e nora raa n n 7 3 74 E oio roce LAP PLA AGANG ALAGAAN 7 4 7o Top Panel EE 7 5 7 6 Bottom Panel sosie BABA EE RENE re 7 8 8 Major Subassemblies 8 1 SN MES MI PET 8 2 8 1 1 Bemoyslo coeevex per texts eda ar GR 8 2 8 1 2 Replacements EE 8 3 8 2 SCSI Tray Seem cbr da on oc arant ionic kd edel debeo ln 8 3 8 22 1 REMOVE ae PP AA 8 3 82 2 Replacement a odas E ENEE SENA PER PAS 8 5 8 3 Pow r Ze e ed ade Y Eee Ode iuis 8 5 Bol Removal iceue caer 3X y yi HOO EE 8 5 Bos Replacement A Anerer berg D HI Rn REACH o 8 6 8 4 Backplane 5 suis ERE AA 8 7 Contents vii 8 4 1 Removal eee 8 7 64 2 Replacement EEN 8 9 9 Storaee Devices pasa AA x en e ex nd HER RR RR reen 9 1 9 1 CD ROM Drive SunCD Plus and SunCD 2Plus 9 2 9 1 1 Removal keseteekreekerder rx E ER pd ue 9 2 Bl Replacenient EE 9 3 92 Tape
8. 5 Carefully invert the disk drive bracket so it can be inserted into the tray The disks drives are now on top of the mounting plate 6 Slide the disk drive bracket into the SCSI tray assembly and reinstall the retaining screws to secure the disk drive bracket to the SCSI tray See Figure 9 4 The control board is mounted on top of the disk drives on the top right side of the SCSI tray assembly See Figure 9 6 Storage Devices 9 7 II CO 9 4 1 Removal 1 Disconnect the four cables attached to the control board Label the cables for accurate identification during replacement 2 Remove five Phillips screws securing the control board to the tray See Figure 9 6 3 Lift the control board off of the SCSI tray and place it on an antistatic mat 8 co s Control board retaining screws 5 c0 co CH d VE y VY j Reset switch ba a N SW Control board Wi 0 By SCSI tray assembly Figure 9 6 Removing the Control Board 9 4 2 Replacement 1 Place the control board on top of the disk drive side of the SCSI tray 9 8 SPARCserver 1000 System Service Manual June 1996 9 2 Align the mounting holes in the board with those in the SCSI tray and replace the retaining screws 3 Reconnect all cables disconnected during removal 4 Power on the system Refer to Chapter 6 The yellow middle LED on the front panel light and remain o
9. After the screws are removed and set aside pull the drive tray towards you until it is completely free of the SCSI tray assembly Invert the drive tray so the mounting plate faces up See Figure 9 5 Storage Devices Se Disk drives Figure 9 4 Removing the Disk Drive Tray Disk drives Disk drive bracket Mounting screws 8 Figure 9 5 Removing the Disk Drive from the Mounting Plate 9 6 SPARCserver 1000 System Service Manual June 1996 9 6 Remove the four screws securing the disk drive to the disk drive bracket See Figure 9 5 7 Carefully turn the disk drive bracket over and set it aside to expose the desired disk drive for removal 8 Remove the drive 9 3 2 Replacement 9 4 Control Board Note Verify the device ID is correct before replacing the drive Set it if necessary For the correct address and configuring instructions refer to Appendix E Section E 4 Selecting Drive ID Numbers in the SCSI Tray 1 Place the disk drive to be installed on a flat work surface with the mounting holes facing up 2 Place the disk drive bracket on top of the disk drive so the mounting holes align with those in the drive The disk drive connectors should be facing directly opposite the lip of the disk drive bracket towards the front of the SCSI tray 3 Set the SCSI ID jumpers 4 Reinstall the screws to secure the disk drive to the disk drive bracket See Figure 9 5
10. 1 1 7 External Options External options usually require SBus interface cards Each system board contains three SBus slots for system expansion Note An Ethernet controller is incorporated directly on the system board so an SBus card is not needed for this function A monitor is not necessary for normal server operation and many servers lack monitors However a TTY terminal or SPARCstation can be attached to the server to display system messages and power on self test diagnostic results Once the server is running in auto boot mode the monitor can be removed Product Description 1 9 lll A 1 1 8 Internal Options The system contains a card cage with space for up to four boards Table 1 1 summarizes the internal options for the SPARCserver 1000 system Table 1 1 Internal Options Option Location Quantity Comments System board Card cage 1 4 per system SuperSPARC module System board 1 8 per system 0 2 modules on each system board SIMMs System board 0 16 per system board System boards can have 0 4 8 12 or 16 SIMMs installed They are always installed in groups of 4 SIMMs sizes are 8 or 32 MB DRAM or 1 MB NVRAM SBus cards System board 0 12 0 3 cards per system board Drives in SCSI tray Chassis Up to 4 half height 3 Drives are numbered 0 to 3 1 2 inch disk drives One SunCD standard equipment per system plus 2 additional One tape device optional 5 1 4 inch devices Disk card Card cage 0 3 per system
11. Warning Never move the system when the power is on Failure to heed this warning may result in catastrophic disk drive failure Always power the system off before moving it SPARCserver 1000 System Service Manual June 1996 6 5 Watch the terminal screen for possible error messages from the POST diagnostic program POST tests subassemblies in the server and some interface paths between subassemblies At the conclusion of testing POST automatically attempts to reconfigure the system omitting any parts of the system that have failed diagnostics If there are no faults or if POST completes a successful reconfiguration of the detected faults the system boots If you wish to run diagnostics again or if the system hangs you need to press the reset switch behind the front panel To access the reset switch 1 To reach and activate the reset switch a Remove the key from the key switch b Remove the front panel Lift up on the latch at the bottom of the panel The top of the front panel rests in a grooved channel on the system top front edge Once the bottom latch is opened the front panel lifts off Figure 6 4 Powering Off and On 6 5 6 6 Figure 6 4 Removing the Front Panel 2 Insert the back of a pencil or other narrow object into the small opening in the center of the metal face plate and press the reset button See Figure 6 5 SPARC server 1000 System Service Manual June 1996 O lll R
12. PC boards PC boards Cover panels Airflow restrictor boards Personal injury ESD Electrostatic discharge ESD ESD ESD Trace damage by board flexing System damage and overheating regulatory compliance System damage and overheating equipped cabinet screens and system boards Ensure the AC cord connects the server to a grounded electrical outlet This cord provides a ground path for the unit to bleed off electrostatic charge Wear a conductive wrist strap or foot strap when handling printed circuit boards Proper use of a conductive strap reduces the risk of damage to the boards by discharging static electricity to ground Use the Sun ESD kit provided when working on a printed circuit board The mat provides ESD protection when used with a wrist or foot strap The mat cushions the board to prevent breakage of components that contact the bench surface Handle the PC board by the edges only Store the board in an anti static bag Hold the PC board by the edges near the middle Do not support the board by the ends only Install all cover panels after performing service work on the system The panels keep out foreign objects to prevent physical damage to internal parts and guide airflow to prevent overheating Also certain panels are required for regulatory compliance Install airflow restrictor boards in all unused card cage slots Unused open slots severely reduce the cooling capability of the sys
13. set tpe test execute device method drop false Ethernet node3 pathname set tpe test execute device method drop Repeat for additional nodes If you need to re enable testing at the server use the command below At the ok prompt enter true set tpe test 2 10 SuperSPARC Modules When adding or moving SuperSPARC modules fill all A slots in the system before filling B slots See Chapter 11 Section 11 3 SuperSPARC Modules for module location and replacement procedure 2 11 SIMMs and NVSIMMs POST will identify failed SIMMs or NVSIMMs See Chapter 11 Section 11 5 SIMMs and NVSIMMs for location and replacement procedure 2 18 SPARCserver 1000 System Service Manual June 1996 Troubleshooting Flow Diagrams 3 This chapter presents strategies for quickly locating faulty hardware Use Table 3 1 to locate the flow diagram section that applies to your problem Table 3 1 Problem Areas Problem Area Flow Diagram Branch Reference Physical system and connections A Figure 3 2 Control Board Al Figure 3 3 Faulty SuperSPARC module A2 Figure 3 4 Power on self tests POST B B 1 Figure 3 5 and Figure 3 6 Faulty CPU motherboard A 2 B 1 Figure 3 4 and Figure 3 6 Faulty SIMM B 2 Figure 3 7 Faulty SBus card B 3 Figure 3 8 System does not boot C D Figure 3 9 and Figure 3 10 System configuration CD Figure 3 9 and Figure 3 10 Wrong boot path D Figure 3 10 Network configuration E Figure 3 11 Client boo
14. 2 1 1 1 1 0A 3 0 OA gt OA gt Hit any key to continue As noted in headers in the example 0 in the sbus section denotes the SBus slot is empty O in any other test category denotes the test failed Note Before replacing a system board connect a terminal to the board in question and initiate POST to gain details about the failure In the example above you would connect the terminal the board in slot 0 1 2 or 3 then press the reset button to initiate POST 2 14 SPARCserver 1000 System Service Manual June 1996 No lll Table 2 1 describes in more detail the fields in the system status display Table 2 1 Terms Used in the System Status Display Term Meaning Comment Slot card cage slot number cpuA cpuB SuperSPARC module slot A or B 0 module failed 1 not present Blank not present bw0 bw1 SuperSPARC module detected on system 0 SuperSPARC module is not present on bus bus 1 SuperSPARC module is present bb boot bus communication if fail connect terminal to involved board and initiate POST ioc0 ioc11 sbi mqh0 mgh1 mem sbus xd0 xd1 SBus to system bus communication SBus to system bus communication SIMM to system bus interface total memory on system board SBus card in slot 3 2 1 or 0 if fail replace system board if fail replace system board if fail replace system board size of memory in megabytes 0 card not present 1 card present if fail replac
15. Control Board SPARCserver 1000 System Service Manual June 1996 Qo lll If the system still does not power up or run the module s may be faulty or not seated properly Replace the SuperSPARC module in SPARC slot 0 A module less system board cannot dul run diagnostics unless assisted by and attempt power on meee SEH the system master Replace with a Verify that the system there system board having SuperSPARC recognizes the module See modules Chapter 3 for LED patterns Observe POST messages How many Swap module 0 and module 1 Alternatively try each module alone in slot 0 Note SuperSPARC modules must be the same type Replace the faulty module and power on system Verify the system recognizes two modules Observe POST messages Board LEDs show incrementing pattern Board LEDs show incrementing pattern Yes No Replace system board but install original module s onto new board Figure 3 4 Branch A 2 Checking the SuperSPARC Modules Troubleshooting Flow Diagrams 35 II Qo Power on Self tests POST The DC voltages check out Attempt to power cycle the system and observe the LED patterns Is there LED Ae Contact Customer Support activity Center for further assistance Attach an ASCII terminal to observe POST in verbose mode The self test cycle may take several min
16. Front 12in 31 cm Access to storage media key switch and reset switch Rear 16 in 41 cm Access to system board fan tray and cables Left 6in 16 cm To maintain airflow Right 6in 16 cm To maintain airflow Ii A 2 Electrical Specifications Table A 3 lists the specifications for the power supply Table A 3 Power Supply Characteristics Parameter Value Input Voltage range 100 240 VAC Current maximum 9 5A Current frequency range 47 63 Hz Output 5 VDC maximum 5 to 100A 11 2 VDC maximum 0 to 40A 112 VDC maximum 0 to 2 5A 12 VDC maximum 0 to 0 6 12 VDC maximum 1 5 to 8A For peripherals and fans Power rating Maximum power not to exceed 650W Volt Ampere rating 9 5A RMS at 100 VAC input at 650W load A 3 Environmental Requirements The acceptable environmental ranges for the SPARCserver 1000 system are Temperature between 32 and 104 degrees Fahrenheit 0 and 40 degrees Celsius Humidity between 5 percent and 80 percent relative noncondensing Altitude between 0 and 10 000 feet 0 and 3048 meters above sea level Well ventilated or air conditioned work area to avoid overheating Relatively dust free as in an office environment A2 SPARCserver 1000 System Service Manual June 1996 Functional Description DS B 1 System Overview Figure B 1 is a functional block diagram of the SPARCserver 1000 system Fan tray Power supply XDBus Ha mos System cooling
17. June 1996 Storage Devices 9 This chapter describes the procedures used to remove and replace the storage devices located in the SCSI tray assembly The SPARCserver 1000 SCSI tray assembly can contain the following devices CD ROM drive SunCD Plus or SunCD 2Plus or SunCD Plus4 tape drive disk drives In addition storage can be increased by installation of one two or three optional disk cards in the card cage Note Procedures that follow assume the chassis front is accessed using procedures found in Section 7 1 Front Panel the SCSI tray assembly is removed using instructions found in Chapter 8 Major Subassemblies 9 1 7 9 1 CD ROM Drive SunCD Plus and SunCD 2Plus 9 1 1 Removal The CD ROM drive SunCD is located on the bottom left side of the SCSI tray assembly 1 Disconnect the power and SCSI 2 cables from the rear of the drive 2 Remove two screws SCSI tray rear near the bottom securing the bracket to the tray Remove the 5 1 4 inch device bracket from the tray See Figure 9 1 Tray securing screw SCSI tray assembly Tray securing screw hidden Mounting bracket Pia A Tape drive CD ROM drive SunCD Plus or SunCD 2Plus Figure 9 1 Removing the Mounting Bracket from the SCSI Tray 3 Slide the bracket out of the tray from the front 4 Remove four screws that secure the CD ROM drive to the bracket See Figure 9 2 5 Remove the CD ROM drive f
18. OBP displays messages on a terminal connected to the OBP system board in slot 0 For information on OBP messages and commands see the OpenBoot Command Reference Caution Pauses may occur during boot which can be easily misinterpreted as a locked up system If the terminal remains blank during POST See Section 2 4 Precautions when Using POST If the system appears to lock up during OBP See Section 2 5 Precautions when Using OBP SPARCserver 1000 System Service Manual June 1996 No lll 2 2 Usingprtdiag prtdiag command is the preferred tool for locating replaceable board components Note prtdiag is a UNIX command It can only be accessed if the OS is booted and running on the machine in question prtdiag resides in usr kvm Below is an example of the command and its output actual output will differ Code Example 2 1 The prtdiag Command prtdiag System Configuration Sun Microsystems sun4d SPARCserver 1000 System clock frequency nn MHz Memory size nnnMb Number of XDBuses 1 CPU Units MHz Memory Groups MB A B grpO grpl grp2 grp3 Board0 nn nn nn nn nn nn Boardl nn nn nn nn nn nn Board2 nn nn nn nn nn nn Board3 nn nn nn nn SBus Cards Board0 0 dma esp scsi SUNW 500 nnnn lebuffer le network SUNW 500 nnnn 1 dma esp scsi SUNW 500 nnnn lebuffer le network SUNW 500 nnnn 2 cgsix
19. SBIntR_L lt 16 gt SB_D lt 12 gt SB_D lt 13 gt SB_D lt 16 gt SBIntR_L lt 17 gt SB_D lt 19 gt SB_D lt 21 gt SB_D lt 23 gt SBIntR_L lt 18 gt SB_D lt 25 gt SB_D lt 27 gt SB_D lt 29 gt SBIntR_L lt 19 gt SB_D lt 31 gt SB Siz 0 SB Siz 2 SBIntR_L lt 20 gt SB_PA lt 0 gt SB_PA lt 2 gt SB_PA lt 4 gt SBLErr_L Section 2 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 SB_PA lt 6 gt SB_PA lt 8 gt SB_PA lt 10 gt SB_Ack lt 0 gt SB_PA lt 12 gt SB_PA lt 14 gt SB_PA lt 16 gt SB_Ack lt 1 gt SB_PA lt 18 gt SB_PA lt 20 gt SB_PA lt 22 gt SB_Ack lt 2 gt SB_PA lt 24 gt SB_PA lt 26 gt SB_DPar FS_VBB SB_Clk lt 2 gt SB_SBG_L lt 2 gt SB_A_L GND SB_D lt 1 gt SB_D lt 3 gt SB_D lt 5 gt VCC SB_D lt 7 gt SB_D lt 9 gt SB_D lt 11 gt GND SB_D lt 13 gt SB_D lt 15 gt SB_D lt 17 gt VCC Section 3 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 SB Dz185 SB D 20 SB Dz225 GND SB Dz245 SB Dz265 SB Dz285 VCC SB_D lt 30 gt SB_Siz lt 1 gt SB Rd GND SB PA 1 SB_PA lt 3 gt SB_PA lt 5 gt VCC SB PAz75 SB PAz95 SB_PA lt 11 gt GND SB_PA lt 13 gt SB_PA lt 15 gt SB_PA lt 17 gt VCC SB_PA lt 19 gt SB_PA lt 21 gt SB_PA lt 23 gt GND SB_PA lt 25 gt SB_PA lt 27 gt SB Rst L 2 FS VDD SPARCserver 1000 Syst
20. SR AC power System System Ca distribution power backplane EM zx M BARB SCSI Bus Control board l l l l l l SBus l l l t l H SBus 5m System board Tape drive Disk drives SunCD Storage devices SCSI tray Figure B 1 SPARCserver 1000Simplified Block Diagram B 1 1 System Board Figure B 2 shows components on the system board The system board has 0 1 or 2 processor modules SIMM memory divided into four groups of four SIMMs each and up to three SBus cards Any of these components can access the main system bus The system board also contains a bus arbitrator BARB B 1 lll bd for the XDbus and four bus interface chips BICs Also included are two bus watchers BW a memory queue handler MOH I O cache IOC and an SBus interface SBI component XDBus connector BIG B10 BIC ET BARB I SIMMs connectors SBus connectors Figure B 2 System Board Components B 2 System Architecture Figure B 3 is a detailed block diagram of SPARCserver 1000 architecture Each SPARCserver 1000 supports 1 to 8 SuperSPARC modules 1 to 4 SBusses and 0 to 12 SBus cards 0 to 3 on each system board Memory capacity is 32 Mbytes to 2 Gbytes Functionally the SPARCserver 1000 consists of six main sections processor memory I O bus interface bootbus interface and clock generation
21. See Figure 9 12 3 Slide the old drive out and place it on the antistatic mat 4 Unpack the new disk drive a Inspect the shipping container for evidence of damage i If the carrier s agent is not present when the container is opened and the contents are found to be damaged keep all contents and packing materials for the agent s inspection 9 14 SPARC server 1000 System Service Manual June 1996 9 ii If there is no evidence of damage carefully remove the drive from the shipping container Save the carton and packing material for possible later reuse Figure 93 12 Opening the Ejector Retainer to Remove a Disk Drive 5 Place the drive on the antistatic mat 6 Hold the ejector drive retainer in the open position not locked and gently slide the new drive in Close the ejector drive retainer As the ejector closes you will hear the latch snap closed See Figure 9 12 Storage Devices 9 15 Figure 93 13 Closing the Ejector Retainer to Install a Disk Drive 7 To replace the disk card See Section 9 5 2 Replacement SPARCserver 1000 System Service Manual June 1996 Part 5 System Board D Se System Board Overview 102 10 1 Damage Prevention Caution Use the ESD kit provided when working on SPARCserver 1000 boards Instructions are printed on the ESD mat Note A disposable ESD kit can lose effectiveness after a single use 10 2 Handling System Boards and Subassemblie
22. or any other cables connected to the back panel Label all cables for accurate reconnection later Remove the two screws that secure the system board to the card cage See Figure 10 1 Set the screws aside for later reinstallation 10 1 1 3 Pull the curved ends of both ejector injector levers outward simultaneously to release the board from the backplane connectors See Figure 10 1 10 2 SPARCserver 1000 System Service Manual June 1996 IUE Remove the screws 2 Extract the board Figure 10 1 Removing the System Board 10 3 System Board and Component Replacement 10 10 4 N 4 Holding the board by both of the ejector injector levers gently slide the board out of the card cage Caution The board is cut out on the right side therefore the right side of the board will clear the card guides before the left Ensure you grip the edges of the board firmly or the board may fall and damage components 5 Place the board on the ESD mat or in an antistatic bag 10 1 2 Replacement Note To select a card cage slot for the system board See Appendix E General Rules for System Configuration 1 Open the protective packaging and take out the system board Note The board with th
23. 1 Figure 10 15 Creating Space to Remove a SIMM 5 Remove the SIMM from the socket and place it in an antistatic bag 10 5 2 Replacement NVSIMMs in the same group However SIMMs of different manufacturers are Caution Do not mix 8 Mbyte SIMMs with 32 Mbyte SIMMs or 1 Mbyte interchangeable in a group if the SIMMs have identical capacity and speed 1 Orient the system board so the backplane connector faces you 2 Remove the SIMM or NVSIMM from the antistatic package 3 Hold the SIMM at the edges with pin 1 to the left The side alignment notch Type A or double notch Type B SIMM or Type C NVSIMM are at the left side 4 Guide the SIMM into the slot at an angle so the SIMM connector pads touch the bottom of the socket The SIMM bottom alignment notch must align with the tab in the socket center Ensure the locking pins align with the holes in the sides of the SIMM 5 Tilt the SIMM upright to lock it in place The locking tabs should automatically lock around the SIMM Note The SIMM should require very little insertion force If the SIMM doesn t seat properly or if a replacement SIMM is made by a different manufacturer the replacement SIMM may be backward verify the SIMM alignment holes and notch exactly match the corresponding parts of the socket System Board and Component Replacement 10 19 10 6 Lock any SIMMs that were loosened during the installation procedure 10 5 3 NVSI
24. Each board contains 4 half height 3 1 2 inch SCSI 2 disk drives 1 A system board with zero SPARC modules can be used for memory expansion and for additional SBus slots 1 10 SPARCserver 1000 System Service Manual June 1996 Part 2 Troubleshooting 2 1 System Control Troubleshooting Overview No II This chapter explains how to determine which hardware or software controls the system during different phases of system operation To troubleshoot a problem determine which part of the system is in control during the involved phase of operation When AC power is applied system control passes in the order below Power switch in rear Key switch in front Control board Power on self test POST program OpenBoot program Operating system Table 2 1 shows the actions that occur as system control progresses from one phase to the next 2 1 II No The last column lists indicators used to verify system operation Table 2 1 Hardware and Software Control of the System Control Area Actions Observations Indicators AC input With the AC power switch system Listen to hear the fans The left green LED front rear on and the key switch in panel should light denoting Standby AC via the fan tray is the power supply is applied to the DC power supply delivering DC Control The control board maintains the The control board has eight All green LEDs should be on board system in reset u
25. June 1996 A II 1 1 2 Power Supply The power supply shown in Figure 1 4 provides 650 watts of power and includes a system maintenance panel with three status LEDs The power supply plugs directly into the backplane through two 240 pin connectors Connection to the fan tray is provided through a single connector located on the right rear side of the power supply The connector routes AC power to the power supply and provides DC power for the fans and the fan fail signals Pa Backplane connectors Key switch LEDs Figure 1 4 Power Supply Product Description 155 lll A 1 1 8 Fan Tray The SPARCserver 1000 fan tray shown in Figure 1 5 provides cooling for the power supply system boards and the SCSI tray assemblies In addition this module routes AC power from the chassis rear to the power supply Each fan has a fail sensor to enable orderly system shutdown if a fan fails DC power for the fans is obtained from the power supply via a connector in the rear of the fan tray The AC power switch is on the fan tray rear Power supply d B D connector hidden Pa ower switc AC plug NG Ls Figure 1 5 Fan Tray 1 6 SPARC server 1000 System Service Manual June 1996 A lll 1 1 4 SCSI Tray Assembly The SCSI tray assembly shown in Figure 1 6 consists of Backup device tray on the left side SCSI disk drive tray on the right side Control board on top of the SCSI 2 disk drives
26. SunCD tape drive Disk drive Disk drive Disk drive Disk drive DA N e A mw E 12 ig f i Disk drives Figure E 7 SCSI Tray Assembly Note The CD ROM drive is factory configured to ID 6 the correct address Do not change this address as no other address is allowed See Figure E 7 Note Besides the address jumpers ensure the other jumpers are correct Follow steps 1 and 2 below SPARCserver 1000 System Service Manual June 1996 E 1 On the drive rear panel locate the PARITY and ID SELECT and or TERM POWER pins See Figure E 7 2 Verify the jumpers are correct for SunCD Plus or SunCD 2Plus as appropriate a SunCD Plus Jumpers must be installed on the PARITY and PREVENT ALLOW pins Refer to Figure E 7 Ensure jumpers are installed on pins 2 and 1 to select address 6 b SunCD 2Plus and SunCD Plus4 Ensure jumpers are installed on pins 2 and 1 to select address 6 and on TERM POWER No other jumpers may be installed Refer to Figure E 7 SunCD Plus Figure E 8 CDRRADPrigg Device Addressing General Rules for System Configuration E 13 lll tr ID select ml 012 Parity Prevent Allow T n ES DC input Ground blade SunCD Plus connector JRBBBBB
27. can have up to four such boards equaling eight modules Glossary 7 System Board TODC Time of Day Clock U number XBus XDBus Glossary 8 A system board can contain two SuperSPARC modules and associated SIMMs The board also has accommodates three optional SBus cards TODC contains the system date and time year month day hour minutes Every system board has a TODC so at boot time the control board selects the TODC on one system board to be the master datekeeper for the entire system See J number The XBus is a high speed bus located on the SuperSPARC module It connects the Bus Watchers BWs MXCC IOC and SBI See also Bus This is the main card cage backplane bus SPARC server 1000 System Service Manual June 1996 Index A AC power routing 1 6 switch 1 6 air restrictor board Glossary 1 removal 7 3 assembly drawing See illustrated parts breakdown B backplane Glossary 1 assembly 1 4 connector D 7 features 1 4 bad boot file 4 11 battery NVSIMM jumper 11 20 block diagram of system board 10 4 board Glossary 2 control 1 7 system 1 8 boot bootbus Glossary 2 program path 4 12 PROM installing 11 21 remove 11 20 bottom panel removal 7 8 breakdown illustrated parts 12 1 bus Glossary 2 C cables connecting E 16 POST does not test 3 6 card cage Glossary 4 card retainer SBus 11 12 CD ROM drive See SunCD Plus SunCD 2Plus chassis 1 4 configuration rul
28. denote operation only Eight LEDs on control board The four left LEDs yellow indicate system status any lit yellow LED denotes system problem The left right LEDs green are DC power indicators all must be ON Troubleshooting Overview 2 5 2 6 SPARC server 1000 System Service Manual June 1996 Diagnostics and Commands for Troubleshooting 2 This chapter describes basic troubleshooting procedures 2 1 Diagnosing Problems 2 1 1 LEDs To determine if a system failure has occurred look at the front panel LEDs If the center yellow LED is lit the system has one or more hardware failures System board LED patterns provide some information about board status It is best to use a terminal and execute the prtdiag command Alternatively initiate Power On Self Test POST and OpenBoot PROM OBP programs To identify the system master observe status LEDs yellow marked 0 through 7 on the system board rear valid only while OBP is booting LEDs on the system board in slot O will flash in a repeated cyclical pattern For other system boards LEDs should present a solid pattern When boot is complete LED patterns change the status LEDs on all boards present a cyclical pattern with several exceptions Boards lacking SuperSPARC modules present a solid LED pattern On failed boards LEDs are off 2 1 2 2 N Caution The system master system board in slot 0 is a standard system board However
29. filler panel covers the back panel SBus slot remove the two screws and detach the filler panel Retain the screws to attach the SBus card to the back panel unless the card has a wide connector or set of connectors Unlock the two standoffs for the slot Pull up the tip insert of a standoff to unlock it See Figure 10 3 Remove the card from the protective packaging Inspect the pins in the connector to make sure they are not bent Guide the SBus card face plate under the springfingers and against the rear face of the back panel See Figure 10 7 The I O connectors of the SBus card should be visible through the opening in the back panel Hold the card by the edges nearest the SBus connector and place the card over the two standoffs Hold the SBus card by the edges near the connector and firmly but gently press the card down until the connector is fully seated To align the connector and socket push the card toward the system board back panel may break Caution Do not rock the card onto the socket the plastic connector housing 7 8 Press each corner of the card to ensure it rests on the collar of the standoff Press down on the tip insert of each standoff to lock the card in place System Board and Component Replacement 10 15 10 9 Replace and tighten back panel screws to secure the SBus card in place Note For Ethernet type SBus cards you may want to verify SBus card operati
30. full listing of available documentation on the World Wide Web http www sun com sunexpress Country Telephone Fax United States United Kingdom France Belgium Luxembourg Germany The Netherlands Sweden Switzerland Japan 1 800 873 7869 0 800 89 88 88 05 90 61 57 02 720 09 09 32 2 720 09 09 01 30 81 61 91 06 022 34 45 020 79 57 26 155 19 26 0120 33 9096 1 800 944 0661 0 800 89 88 87 05 90 61 58 02 725 88 50 32 2 725 88 50 01 30 81 61 92 06 022 34 46 020 79 57 27 155 19 27 0120 33 9097 Sun Welcomes Your Comments xxiv Please use the Reader Comment Card that accompanies this document We are interested in improving our documentation and welcome your comments and suggestions If a card is not available you can email or fax your comments to us Please include the part number of your document in the subject line of your email or fax message Email smcc docs sun com Fax SMCC Document Feedback 1 415 786 6443 SPARCserver 1000 System Service Manual June 1996 Notes Cautions and Warnings gt gt gt E Warning The SuperSPARC module has a hot surface Avoid contact Surfaces are hot and may cause personal injury if touched Warning This equipment contains lethal voltage Accidental contact can result in serious injury or death Warning Risk of personal injury To reduce the risk follow the instructions Caution Improper handling by unqualif
31. into the chassis 2 When the supply is halfway in extend the injector ejector levers out 3 While holding the injector ejector levers slide the power supply into the chassis until the levers engage the metal on the chassis 8 6 SPARC server 1000 System Service Manual June 1996 8 AN N 8 4 Backplane 4 Seat the power supply Push both levers up simultaneously to maintain insertion alignment until they are fully locked up Use care when doing so avoid connector damage Caution Do not force the injector ejector levers in if the power supply resists seating in the connectors Forcing the power supply in can damage connector pins Unseat the power supply and retry by gently closing the injector ejector levers until the supply is fully seated 5 Tighten the captive retaining screws 6 Replace the EMI shield and the front panel Caution Replace the EMI shield before operating the system Sun Microsystems Inc is not responsible for regulatory compliance for a SPARCserver 1000 System which is operated with the EMI panel removed The backplane is located near the center of the SPARCserver 1000 behind the front cover EMI shield SCSI tray and power supply See Figure 8 1 8 4 1 Removal 1 Remove the front panel and EMI shield See Chapter 7 Internal Access 2 Remove the SCSI tray as described in this chapter 3 Remove the power supply as described in this chapter 4 Remove system board s
32. is the candidate to become the system master Before installing a given board 1 Determine the dash revision level of Boot PROMs installed on the board The level is expressed by the last two digits in the part number as in 525 xxxx yy where yy conveys the dash revision level 2 Likewise examine other system boards installed or to be installed in the card cage to determine the dash revision level of PROMs on these boards 3 Identify the board to be system master If a board has a higher dash revision level Boot PROM than the others it must be the system master If two or three have higher levels than one from that pool of boards must be the system master 4 Install the candidate board into slot 0 as system master General Rules for System Configuration E 3 The Open Boot PROM resides below an SBus card location as shown in Figure E 1 Remove the SBus card as required to expose the OBP for examination to determine the OBP revision level Part Number U Position 525 1325 xx U1000 525 1326 xx U1001 525 1327 xx U1003 525 1328 xx U1004 oa Figure E 1 System Board Open Boot PROM Location The OpenBoot PROM on the sy
33. off Note You need not remove the top panel to access any system component or subassembly To remove the top panel 1 Remove the front panel as described in Section 7 1 v Remove the Popouts 1 Remove the four popouts from the top panel a On the panel find the location where the two dots are adjacent to each other one dot on the popout one on the top panel See Figure 7 5 Internal Access 7 5 lll N b Press down on the popout at the small dot This action rocks the popout on a hinge point unlatching it c Slide the popout back away from the dots and lift it free as shown in Figure 7 5 Set the popout aside 2 Repeat step 1 to remove the remaining three popouts from the top panel a Figure 7 5 Removing the Popouts from the Top Panel Y Remove the Top Panel 3 Remove the panel Use the steps below and refer to Figure 7 6 a Place your fingers under the panel rear lip and lift Lift with enough force to bow the panel rear up at the center This action causes three small raised features on the panel underside to clear cutouts in the chassis sheet metal b While lifting the panel rear tap the front with your hand to slide the panel rearward Slide the panel a few inches only This is enough to disengage it from the chassis Note If necessary slide your lifting hand side to side under the rear lip while tapping the front to free each of the three raised areas on the panel
34. on each side securing the drive to the bracket See Figure 9 3 Drive mounting screws 4 Figure 9 3 Removing the Tape Drive 6 Slide the tape drive out of the 5 1 4 inch device bracket 9 4 SPARCserver 1000 System Service Manual June 1996 CO lll 9 2 2 Replacement Note Verify the device ID is correct before replacing the drive Set it if necessary For the correct address and configuring instructions refer to Appendix E Section E 4 Selecting Drive ID Numbers in the SCSI Tray 9 3 Disk Drive 9 3 1 Removal Slide the tape drive into the 5 1 4 inch device bracket Set the SCSI ID jumpers Install four screws to secure the drive to the bracket Slide the 5 1 4 inch device bracket with tape drive installed into the SCSI tray assembly from the front and install two retaining screws See Figure 9 1 Reconnect the power and SCSI 2 cables at the drive rear The disk drives reside on two small disk drive brackets mounted on the SCSI tray right side Either bracket can be removed without disturbing the other 1 From the front of the SCSI tray assembly disconnect the cables from the disk drive bracket you are planning to remove Label the cables for easy identification during replacement Turn the SCSI tray around so the tray rear faces you The disk drive brackets are now on your left Remove two screws securing the drive bracket to the SCSI tray assembly See Figure 9 4
35. overridden To run POST See Section 2 7 Running OBP and POST 2 6 Connecting a Terminal to the System Master 2 8 Note Halt the operating system before turning off system power or data may be lost 1 Connect a terminal to serial port A on the system master In UNIX system master is identified by a cycling LED pattern 0 7 yellow Note Sun ships systems with the master board in slot 0 To be selected by POST as master board a system board must have at least one SuperSPARC module and must be the first such board located in the card cage Install any moduleless boards in slots 1 or higher SPARC server 1000 System Service Manual June 1996 2 N Serial Port A When swapping system boards in a card cage remember that the master board must connect with root disk system console If the console connects to the wrong system board you will not see POST and OBP messages I LE s L Q Figure 2 2 TTY Serial Port 2 Set up the terminal Settings commonly used are 9600 bps 8 data bits 1 stop bit Even parity Full duplex Caution The setup parameters may differ from the example shown See the Set defaults and printenv commands in the OpenBoot Command Reference To shut down the system and give users a shutdown warning 1 Notify users that the system is going down 2 Back
36. site settings These parameters can be changed in the NVRAM Turn the front panel key switch to On to boot the system and run normal system diagnostics Watch the diagnostics display for error messages regarding newly installed or replaced hardware After diagnostics are completed POST configures the system to utilize all available processors and options Watch the boot display to confirm all processors and newly installed or replaced hardware are recognized After the system finishes booting a login prompt is displayed Log in and resume operation SPARCserver 1000 System Service Manual June 1996 Part 6 Illustrated Parts Breakdown Illustrated Parts Breakdown DE The illustrations and tables on the following pages are intended to supplement the removal and replacement procedures described in previous chapters 12 1 Replaceable Units The following items for the SPARCserver 1000 can be replaced at the customer site by a qualified service provider Table 12 1 List of Replaceable Components 1 of 3 General Category Description Part Number Exterior components Chassis assembly includes backplane power supply fan tray and plastics 540 2273 Front panel assembly 540 2394 EMI panel 340 2689 Side panels 330 1470 Top bottom cover 330 1469 Plug cover 330 1589 Foot 330 1590 Fan tray Fan tray 370 1547 DC power supply Power supply 300 1103 Backplane assembly Backplane assembly 501 2021 Chassis en
37. subassemblies System Board shows how to install and service the system board and how to remove and replace the processor modules memory modules and SBus cards Subassembly Removal and Replacement shows how to remove and replace the major replaceable subassemblies in the system chassis Illustrated Parts Breakdown lists and illustrates all replaceable units includes part numbers xxi Appendixes Glossary Index provides additional reference information of interest to the qualified service trained maintenance provider What Typographic Changes Mean The following table describes the typographic changes used in this book Table P 1 Typographic Conventions Typeface or Symbol Meaning Example AaBbCc123 The names of commands Edit your login file files and directories Use 1s a to list all files on screen computer output machine name You have mail AaBbCc123 What you type contrasted machine name su with on screen computer Password output AaBbCc123 Command line placeholder To delete a file type rm filename replace with a real name or value AaBbCc123 Book titles new words or Read Chapter 6 in User s Guide terms or words to be These are called class options emphasized You must be root to do this Shell Prompts in Command Examples xxii The following table shows the default system prompt and superuser prompt for the C shell Bourne shell and Korn shell Table P 2 Shell Pro
38. the fcode PROM These tests can be run manually Type test all at the OK prompts All devices connected to the system and have resident test procedures are tested For more information refer to the OpenBoot Command Reference Guide If the self test fails swap the SBus card and repeat the test Figure 3 8 Branch B 3 SBus Card Fault SPARCserver 1000 System Service Manual June 1996 3 Fee d Monitoring System Start up After POST passes successfully there is a display output to the console At this point if a TTY terminal is available you may boot up in DIAG mode and use the Open Boot PROM The system will attempt to boot from a selected device specified in the boot path No Does the unit Checkthe device connections l start a system Check the auto boot path boot Observe status messages on the display At completion of power up the system login prompt is displayed login All system board LED patterns begin cycling except boards without SuperSPARC modules where LEDs stay on P Login and check out the root Does the Xie ass directory If OK then continue boot pass or fail to branch E Fail Continue to monitor the system start up and note the start of system services If any required system services do not start it may be necessary to recover the missing or See oS corrupted service from the installation or backup tape
39. the following is recommended Do NOT swap the system master with another board for purpose of troubleshooting The system master is configured to fulfill minimum requirements and if swapped with another board of lesser configuration results may be misleading 2 1 2 Console Messages A system console or tip line is an alternative means for troubleshooting The system console is connected to serial port A on the system board in slot 0 only messages will not display if the console is connected to any other system board See Section 2 1 1 LEDs to determine system master To install and setup a terminal See Section 2 6 Connecting a Terminal to the System Master The prtdiag command displays information which is useful for most field repairs See Section 2 2 Using prtdiag The probe scsi command displays the complement and status of SCSI 2 devices installed in your system See Section 2 3 Using probe scsi As system boot initializes POST tests the general functionality of system boards and some supporting system hardware POST presents several menus to help the user debug failures For a complete explanation of menus see the SPARCserver 1000 POST User s Guide The menus provide detailed information that may prove more useful in the factory or service depot than in the field When POST ends OBP continues the boot process by establishing communication among separate functional hardware elements in the system configuration
40. to boot over the net Yes If the system is standalone the two main indicators of net No problems are 1 Ethernet jammed 2 No carrier 3 Link test setting wrong The system will attempt to boot over the net It will list the boot device primarily the onboard ethernet Verify that the network cable is connected to the correct SBus card on the master board Connection OK Type go at the prompt to run it The display should read Loading filename of bootfile Displays hexadecimal number of bytes loaded Displays kernel messages Does the boot succeed Bad boot file System cannot load boot file If file is missing or corrupted the system hangs and no message is displayed If the wrong file is booted display reads The file just loaded does not appear to be executable No ethernet found Y Connection not found or timed out The display reads Lost carrier transceiver cable problem ARP RARP send failed Check ethernet cable and transceiver Check Link Integrity Test settings SBus card and transceiver settings must match If RARP times out the configuration of the boot server may be wrong Figure 3 11 Branch E Checking the Neta Troubleshooting Flow Diagrams 3 11 II Qo At this point the client should show a normal boot path gt Recopy the boot program from the server Check the 1 Transceiver s some transce
41. underside of sheet metal cutouts beneath 7 6 SPARC server 1000 System Service Manual June 1996 Figure 7 6 Removing the Top Panel wv Replace the Popouts 4 Replace the popouts in the top panel to avoid their separation and loss a Orient the popout so the dots are nearest each other see Figure 7 7 b Slide the popout in until it is centered in the hole c Press down on the side opposite the dot to secure the popout in place d Install the remaining three popouts in the same manner Figure 7 7 Replacing the Popouts in the Top Panel Internal Access 7 7 7 7 6 Bottom Panel Note You need not remove the bottom panel to access any system component or subassembly To remove the bottom panel 1 Remove the Feet a Invert the chassis with the front facing you see Figure 7 8 b Unscrew all four feet and set them aside Figure 7 8 Removing the Feet 2 Remove the Panel The bottom and top panels are identical part fabrications and are removed in the same manner With the chassis inverted and the front facing you repeat Section 7 5 Top Panel step 3 and refer to Figure 7 6 to remove the panel 7 8 SPARC server 1000 System Service Manual June 1996 Major Subassemblies 8 The SPARCserver 1000 is a compact server system with the assemblies below Fan tray SCSI tray Power supply Backplane Figure 8 1 shows the locations of each assembly in the system unit 8 1
42. using standoffs 11 5 W watchdog reset 3 17 X XBus Glossary 8 XDBus 1 4 Glossary 8 SPARC server 1000 System Service Manual June 1996 Reader Comments We welcome your comments and suggestions to help improve the SPARCserver 1000 System Service Manual part number 801 2895 15 Please take time to let us know what you think about this manual The tasks were well documented and easy to follow Strongly Strongly Not Agree Agree Disagree Disagree Applicable Q Q Q Q Q Comments The information provided in SPARCserver 1000 System Service Manual was complete Strongly Strongly Not Agree Agree Disagree Disagree Applicable Q Q Q Comments The information I needed was easy to find Strongly Strongly Not Agree Agree Disagree Disagree Applicable Q Q Q Q Comments The manual was useful to me Strongly Strongly Not Agree Agree Disagree Disagree Applicable Q Q Q Q Q Comments Do you have additional comments about the SPARCserver 1000 System Service Manual Name Title Company Address NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 1 MOUNTAIN VIEW CA POSTAGE WILL BE PAID BY ADDRESSEE KI a qr SS M SUN MICROSYSTEMS INC Attn Manager Hardware Publications MS MTV15 42 2550 Garcia Avenue Mt View CA 94043
43. 00 J3400 J2800 J3000 Figure B 1 SIMM Group Locations on the System Board SIMMs on a board are divided into four groups as summarized in Table B 1 SPARC server 1000 System Service Manual June 1996 oj lll Table B 1 SIMM Group Organization Group Location Group 0 J2800 J2900 J3000 J3100 Group 1 J3200 J3300 J3400 J3500 Group 2 J3600 J3700 J3800 J3900 Group 3 J4000 J4100 J4200 J4300 B 1 2 Locating a Failing SIMM When a SIMM or NVSIMM fails during Power On Self Test POST the SIMM slot number J number and system board card cage slot number can be learned by using the prtdiag command Refer to Section 3 2 Using prtdiag for instructions B 2 Jumper Configuration Note Jumpers are factory set and should not be changed except for use with factory diagnostic equipment and software Use Table B 2 and Figure B 2 to verify jumper settings are correct Pin 1 of each location is identified by a square solder pad Table B 2 System Board Jumpers Label Jumper Default Setting Function J1200 Pins 2 3 In Connects 12V to RS232 line driver Pin 1 ground pin 2 line driver input pin 3 12 V supply Used to power the RS232 ports J1201 Pins 2 3 In Connects 12V to RS232 line driver Pin 1 ground pin 2 line driver input pin 3 12 V supply Used to power the RS232 ports J1100 Pin 1 to ground Out Holds processor A in reset so the other processor can be tested J1101
44. 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 Figure 7 8 Figure 8 1 Figure 8 2 Branch A 2 Checking the SuperSPARC Modules 4 5 Branch B Power on Self test POST Functions 4 6 Branch B 1 Fails Self Test 4 7 Branch B 2 SIMM Memory Fault 4 7 Branch B 3 SBus Card Fault 4 8 Branch C Monitoring the System Boot up 4 9 Branch D Checking Boot Path and NVRAM 4 10 Branch E Checking the Neta 4 11 Branches E 1 E 2 and E 3 Client Boot Status 4 12 Branch E 4 Additional Ethernet Messages 4 12 Key Switch in the Standby Position 6 2 AC Power Switch and Plug 6 3 Key Switch in On Position 6 4 Removing the Front Panel 6 6 Reset Switch Behind the Front Panel and Front Panel Status EEDS EE 6 7 Removing the Front Panel 7 2 Removing the EMI Shield 7 3 Removing Air Restrictor Board Retaining Screws 7 4 Removing the Side Panels 7 5 Removing the Popouts from the Top Panel 7 6 Removing the To
45. 54 B55 B56 B57 B58 B59 B60 GND GND SY1D_L lt 51 gt GND SY1D_L lt 55 gt GND GND SY1D_L lt 61 gt GND SY1DQ_L lt 0 gt GND SY1RQS_L GND SY1GTT_L lt 1 gt GND SY1GTP_L BDID lt 1 gt D SCIO GND SCSD lt 6 gt SCDP SCATN SCREQ Section 3 C33 C34 C35 C36 C37 C38 C39 C40 C41 C42 C43 C44 C45 C46 C47 C48 C49 C50 C51 C52 C53 C54 C55 C56 C57 C58 C59 C60 SY1D_L lt 48 gt GND SY1D_L lt 52 gt GND SY1DP_L lt 6 gt GND SY1D_L lt 58 gt GND SY1D_L lt 62 gt GND SY1RQ_L lt 1 gt GND SYIROP L GND SYIGTT L25 GND SYSECT AC Fail CND SYRST L TPIP GND SCSD lt 1 gt SCSD lt 3 gt GND SCMSG SCBSY SCCD Section 4 D33 D34 D35 D36 D37 D38 D39 D40 D41 D42 D43 D44 D45 D46 D47 D48 D49 D50 D51 D52 D53 D54 D55 D56 D57 D58 D59 D60 VCC SY1D_L lt 50 gt VCC SY1D_L lt 54 gt VCC SY1D_L lt 57 gt VCC SY1D_L lt 60 gt VCC SY1DP_L lt 7 gt VCC SYIRQO L VCC SYIGIT L 0 VCC SY1GTS L VCC DiagMode L VCC TPIM VCC SCSD 0 VCC SCSD lt 4 gt VCC VCC SCACK TERMPWR C 8 SPARCserver 1000 System Service Manual June 1996 C 6 SuperSPARC Module Connectors SuperSPARC module connectors A and B have identical pinouts Table C 5 SuperSPARC Module Connectors Connectors J2000 and J2300 1 of 2 Name Name Blade Name 1 BWBdTdo 51 BdTms 2 BdTdo Gnd 52 BdPwrRst L 3 BDITck 53 BootData lt 7 gt 4 BootData
46. 6 Gnd 54 BootData lt 5 gt 5 BootData lt 4 gt 55 BtStrb_L 6 XData 0 Gnd 56 XData lt 1 gt 7 XData lt 2 gt 57 XData lt 3 gt 8 XData 4 Gnd 58 XData lt 5 gt 9 XData 6 59 XData lt 7 gt 10 XData lt 8 gt 60 XData 9 11 XData lt 10 gt 61 XData lt 11 gt 12 XData lt 12 gt 45V 62 XData lt 13 gt 13 XData lt 14 gt 63 XData lt 15 gt 14 XData lt 16 gt 5V 64 XData lt 17 gt 15 XData lt 18 gt 65 XData lt 19 gt 16 XData lt 20 gt 5V 66 XData lt 21 gt 17 XData lt 22 gt 67 XData lt 23 gt 18 XData lt 24 gt 5V 68 XData lt 25 gt 19 XData lt 26 gt 69 XData lt 27 gt 20 XData lt 28 gt 70 XData lt 29 gt 21 XData lt 30 gt 71 XData lt 31 gt 22 XGnt0 L Gnd 72 XReql_L lt 1 gt 23 XPar lt 3 gt 73 XReql L 0 24 VkClk Gnd 74 XPar lt 2 gt 25 CcCIk 75 XPar lt 1 gt 26 XGtyp_L Gnd 76 XPar lt 0 gt 27 XCCAF L 77 XReq0 L 1 28 Gnd Gnd 78 XReq0 L 0 29 VREF G 79 Spare 30 XDatas325 80 XData lt 33 gt 31 XData lt 34 gt 81 XData lt 35 gt 32 XData lt 36 gt 45V 82 XData lt 37 gt 33 XData lt 38 gt 83 XData lt 39 gt Connector Pinouts Table C 5 SuperSPARC Module Connectors Connectors J2000 and J2300 2 of 2 Name Name Blade Name 34 XData lt 40 gt 5V 84 XData lt 41 gt 35 XData lt 42 gt 85 XData lt 43 gt 36 XData lt 44 gt 5V 86 XData lt 45 gt 37 XData lt 46 gt 87 XData lt 47 gt 38 XData lt 48 gt 5V 88 XData lt 49 gt 39 XData lt 50 gt 89 XData lt 51 gt 40 XData lt 52 gt 90 XData l
47. 70 1808 8 mm tape drive 14 Gbyte 370 1857 4 mm DAT tape drive 370 1571 4 mm 4 8GByte DAT tape drive 370 2178 3 5 1 4 inch device bracket 340 2687 4 SCSI 2 cable assembly 530 1911 5 Disk drive DC cable assembly 530 1913 6 Tape SunCD Plus SunCD 2Plus DC cable assembly 530 1912 SunCD Plus back cover 340 2705 7 SunCD 2Plus back cover 340 2705 8 Control board assembly SPARCserver 1000 501 2412 8 Control board assembly SPARCserver 1000E 501 2667 9 Disk drive 1 05 Gbyte SCSI 2 370 1710 12 6 SPARCserver 1000 System Service Manual June 1996 Le Table 12 4 Parts List for SCSI Tray Assembly Key Description Part Number 535 Mbyte SCSI 2 370 1424 10 Disk drive bracket 340 2688 11 SCSI tray metal enclosure 340 2685 12 Half height filler panel 540 2429 Illustrated Parts Breakdown 12 7 12 12 8 SPARCserver 1000 System Service Manual June 1996 Part 7 Appendixes Glossary Index Product Specifications A This chapter describes the physical electrical and environmental specifications of the SPARCserver 1000 system A 1 Physical Specifications See Table A 1 and Table A 2 for SPARCserver 1000 system physical specifications Table A 1 Physical Specifications US Metric Comments Height 8 3 in 21 cm Width 20 in 50 cm Depth 21 in 54 cm Weight 70 Ib approximate 32 kg Actual weight depends on the installed options Power cord 6 ft 1 8 m Table A 2 Clearance and Service Access US Metric Comments
48. B_D lt 30 gt 10 SB_D lt 8 gt 42 SB_PA lt 20 gt 74 SB Siz 1 11 SB Dz105 43 SB PA 22 75 SB Rd 12 SBIntR L 2 44 SB_Ack lt 2 gt 76 GND 13 SB Dz125 45 SB PAz245 77 SB PA 1 14 SB Dz135 46 SB PAz265 78 SB_PA lt 3 gt 15 SB Dz165 47 SB DPar 79 SB PA 5 16 SBIntR L 3 48 FS VBB 80 VCC 17 SB Dz195 49 SB_Clk lt 0 gt 81 SB PAzx75 18 SB D 21 50 SB SBG L 0 82 SB PA 9 19 SB Dz235 51 SBAL 83 SB_PA lt 11 gt 20 SBIntR_L lt 4 gt 52 GND 84 GND 21 SB Dz255 53 SB D 1 85 SB PAz135 22 SB D 27 54 SB D 3 86 SB PAz155 23 SB Dz295 55 SB Ds55 87 SB_PA lt 17 gt 24 SBIntR_L lt 5 gt 56 VCC 88 VCC 25 SB Ds315 57 SB_D lt 7 gt 89 SB PAz195 26 SB Siz 0 58 SB D 9 90 SB PA 21 27 SB Siz 2 59 SB D 11 91 SB PAz235 28 SBIntR_L lt 6 gt 60 GND 92 GND 29 SB PA 0 61 SB Dz135 93 SB PAz255 30 SB PA 2 62 SB Dz155 94 SB PAz275 31 SB PA 4 63 SB Dz175 95 SB Rst L 0 32 SBLErr L 64 VCC 96 FS VDD SPARCserver 1000 System Service Manual June 1996 Table C 2 SBus Connector 2 Connector J4902 Section 1 NO QO N Oh OF WN r GND SB BR L 1 SB Sel L 1 SBIntR L 7 SB D 0 SB D 2 SB D 4 SBIntR L 8 SB D 6 SB D 8 SB D 10 SBIntR L 9 SB Dz125 SB Dz135 SB D 16 SBIntR_L lt 10 gt SB_D lt 19 gt SB_D lt 21 gt SB_D lt 23 gt SBIntR_L lt 11 gt SB_D lt 25 gt SB_D lt 27 gt SB_D lt 29 gt SBIntR_L lt 12 gt SB_D lt 31 gt SB_Siz lt 0 gt SB_Siz lt 2 gt SBI
49. DBB 15 3 RXDB 4 RTSA 16 4 RTSB 5 CTSA DDB 17 5 CTSB 6 DSRA 18 6 DSRB 7 GND 19 7 GND 8 DCDA DTRB 20 8 DCDB 9 21 9 10 22 4G 11 23 11 12 DAB 24 12 13 25 13 KO OD lt oa co N o9 o 10 1 4 15 1 e co PSF t N oo I N foo fos 8 INT 2 e 5 El Il 21 e 3 5 9 N 69 O5 ca eu el al eil i im bel i LE 20 21 ES 23 24 o5 12 uU Serial Port Connector A Serial Port Connector B ee L3 End view Figure C 3 Serial Port A and B Connector Pinouts Connector Pinouts C 3 EU C 4 SBus Connectors Table C 1 SBus Connector 1 Connector J4901 C 4 Section 1 Section 2 Section 3 1 GND 33 SB_PA lt 6 gt 65 SB Dz185 2 SB BR L05 34 SB_PA lt 8 gt 66 SB Dz205 3 SB Sel L05 35 SB PAz105 67 SB D 22 4 SBIntR L05 36 SB Ack 0 68 GND 5 SB D 0 37 SB PA 12 69 SB D 24 6 SB D 2 38 SB PAz145 70 SB_D lt 26 gt 7 SB_D lt 4 gt 39 SB_PA lt 16 gt 71 SB_D lt 28 gt 8 SBIntR L 1 40 SB Ackz15 72 VCC 9 SB_D lt 6 gt 41 SB_PA lt 18 gt 73 S
50. DP_L lt 0 gt GND SY1D_L lt 9 gt GND SY1D_L lt 12 gt GND SY1DP_L lt 1 gt GND SY1D_L lt 17 gt GND SY1D_L lt 23 gt GND SY1D_L lt 26 gt GND SY1D_L lt 23 gt GND SY1D_L lt 33 gt GND SY1D_L lt 37 gt SY1D_L lt 39 gt GND SY1D_L lt 42 gt GND SY1D_L lt 46 gt Section 4 D1 D2 D3 D4 D5 D6 D7 D8 D9 D10 D11 D12 D13 D14 D15 D16 D17 D18 D19 D20 D21 D22 D23 D24 D25 D26 D27 D28 D29 D30 D31 D32 SYTCK VCC SysOn VCC VCC SY1D_L lt 3 gt VCC SY1D_L lt 7 gt VCC SY1D_L lt 8 gt VCC SY1D_L lt 10 gt VCC SY1D_L lt 14 gt VCC SY1D_L lt 17 gt VCC SY1D_L lt 21 gt VCC SY1D_L lt 24 gt VCC SY1D_L lt 28 gt VCC SY1DP_L lt 3 gt VCC SY1D_L lt 35 gt VCC SY1DP_L lt 4 gt VCC SY1D_L lt 43 gt VCC SY1D_L lt 47 gt Connector Pinouts C 7 lll C Table C 4 Backplane Connector Connector J0200 2 of 2 Section 1 A33 A34 A35 A36 A37 A38 A39 A40 A41 A42 A43 A44 A45 A46 A47 A48 A49 A50 A51 A52 A53 A54 A55 A56 A57 A58 A59 A60 SY1DP_L lt 5 gt SY1D_L lt 49 gt VIT SY1D_L lt 53 gt VIT SY1D_L lt 56 gt SY1D_L lt 59 gt VIT SY1D_L lt 63 gt VIT STS1RO_L lt 2 gt VIT SYIGT L VIT SY1GTO L VIT BDID 0 Fan Fail SyPwrRst L SYSRST L TPOP SCRST SCSEL SCSD lt 2 gt SCSD lt 5 gt SCSD lt 7 gt VDD VDD Section 2 B33 B34 B35 B36 B37 B38 B39 B40 B41 B42 B43 B44 B45 B46 B47 B48 B49 B50 B51 B52 B53 B
51. DUVEss s eoa o ele Elie bor Ro RO FER t ee 9 4 921 Removals cows EE E 9 4 9 2 2 Replacement oaeee sme amanan E a a a 9 5 9 3 Disk Driv REPA AAP PP 9 5 Bl DSmovale ssec seii ea eee OES EAS rs 9 5 9 3 2 Beplacemebbsudesss E yd ees RC EX Rag 9 7 94 Contro Board Kea am ahaha Sm re eee ate 9 7 GAT Removal zesescesexeXereretk ker EE EXE 9 8 9 4 2 Replacement 5 See he EE ERRARE TA NEE 9 8 9 5 Disk Card pUoD eue KEREN BY KEAN KA GWA 9 9 9 5 1 Removal sccexenuensbtspbebieek exe aet iu 9 9 9 5 2 Replacement ua ae rte ede ab ER rac ala 9 11 9 6 Disk Card Disk Drives enge ses 9 14 Part 5 System Board 10 System Board Overview 10 1 10 1 Damage Prevention cuoco 3 XAR y Ee ees 10 1 10 2 Handling System Boards and Subassemblies 10 1 103 System Board Description CNN KENNEN NENNEN 10 2 viii SPARCserver 1000 System Service Manual June 1996 10 4 System Board Block Diagram 10 4 11 System Board and Component Replacement 11 1 11 1 System BOB ec ERERRREUDUD D Ex c ESPERE 11 1 ILLIC R moval o ssec REA UPS AA 11 1 11 1 2 Replacement Ae ER ER EY AME E Red 11 4 11 2 Using Standlolfs s casia brRRRREERIY ERG herve 11 5 11 3 SuperSPARC Modules 0000 0 kana EE kanak 11 6 11 3 1 Removing a SuperSPARC Module 11 7 V SuperSPARC Module 11 8 V SuperSPARC Module B 11 8 11 8 2 Repl
52. EIER I MANKA If this is not the problem go to branch D Figure 3 9 Branch C Monitoring the System Boot up Troubleshooting Flow Diagrams 39 II Qo System Bus Configuration The unit still fails to boot up If the system bus configuration checks out then the boot path or NVRAM may be suspect Refer to the OpenBoot Command Reference Guide for instructions on accessing and modifying the Open Boot PROM Refer to the OpenBoot Command Reference Guide to change the password Does OpenBoot PROM ask for a security password Check boot path If path is correct but will not boot the problem could be in the boot disk SBus interface card or cable To test disks use the OBP command probe scsi a11 If the boot path is OK but still doesn t boot attempt to boot off Ethernet To test the network use the OBP command watch net Using the OpenBoot PROM No verify the ethernet address by typing the command banner at the ok prompt Does system boot Figure 3 10 Branch D Checking Boot Path and NVRAM 3 10 SPARCserver 1000 System Service Manual June 1996 Qo lll Checking the Network A network problem may be caused by either the physical medium or the application software Check the network response as the system is initializing or booting over the net If this is a stand alone system see if there is interference from the network Is the system set up
53. HB 332222232322222222222222 00 00 Ill cds e alen AUDIO OUT INTERFACE CONNECTOR T ODCINBUT TEST MODE PREVENT ALLOW ID SELECT F GND PARITY ID select Parity 421 Prevent Allow Test a DC input Ground blade SunCD 2Plus Term iii d connector sy T7 000000000000000000000000 T HOOD 00000000000 00000000000 m o Ee 0000 oo oo oo oo Figure E 9 CD ROM Drive Device Addressing E 14 SPARCserver 1000 System Service Manual June 1996 tr lll 4mm DAT tape drive ID SELECT pins 8mm tape drive A2 A1 AO SCSI ID 0 D a D a oO m o Figure E 11 Seagate Disk Drive Device Addressing General Rules for System Configuration E 15 lll tr E3 E2 E1 SCSI ID 0 EUM E SCSI ID 1 i E i SCSI ID 2 a H E SCSI ID 3 LI Figure E 12 Conner Disk Drive Device Addressing E 5 Connecting Cables E 5 1 SCSI Cables SCSI cables for internal devices are factory connected If installing additional devices refer to the installation instructions provided with the storage device E 5 2 Ethernet Cables The main network cable must be connected to the on b
54. ID Numbers in the SCSI Tray E 11 ES Connecting Cables i cero o pP essieu E 16 Bol SCSI ables canari pepin AARAL ehe BEA E 16 E52 Ethernet Cables inerte Ed RA or e ane t E 16 Contents XI xii EOS TEE E 16 GIOSSA PE NP PUSA IPTE Glossary 1 SPARCserver 1000 System Service Manual June 1996 Figures Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 Figure 1 6 Figure 1 7 Figure 2 1 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 4 1 Figure 4 2 Figure 4 3 SPARCserver 1000 System 1 2 Internal Components 1 3 Chassis Assembly 1 4 Power Supply die oe ga ERREUR He heres 1 5 Fan ray sdb heo ad dno tanner eei drei ue d uh dra 1 6 SCSI Tray Assembly e a ae a 1 7 SPARCserver 1000 System Board 1 8 Reset Switch and Status Indicatorg 2 4 LEDs on System Board nanana ran raara 3 8 TY Serial Port 3 9 Key S Wite D na Panama echa hank sea ata E Rete eee 3 10 Removing the Front Panel 3 11 Reset Switch and Status Indicators 3 12 Troubleshooting Flow Diagram Overview 4 2 Branch A Physical Inspection a 4 3 Branch A 1 Control Board 4 4 xiii xiv Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure
55. MM Before installing NVSIMMs you must first activate the battery to insure data retention To do this locate the jumper on the right side of the NVSIMM See Figure 10 16 Move the jumper to the battery ON position DL Battery Battery ON O OO P EN Battery OFF 34 85 68 Jumper Figure 10 16 NVSIMM Jumper Locations Once the jumper is in the ON position proceed with the installation or removal as described in the preceding sections Caution After you turn the battery ON do not move or remove the jumper Moving the jumper will cause the lose of any data contained in the NVSIMM 10 6 OpenBoot PROMs Use this procedure for OpenBoot PROM upgrades See Figure 10 17 for the PROM socket locations Pin one is at the upper left corner for all the PROMs 10 6 1 Removal 1 To uncover the PROMs remove the SuperSPARC Module if any in module location B 2 Use an IC extractor tool to remove the PROMs 3 Place the PROMs on antistatic foam plastic in an antistatic package for storage or possible reuse 10 20 SPARCserver 1000 System Service Manual June 1996 10 10 6 2 Replacement 1 Verify the correct PROM location Each PR
56. MM battery 11 20 system board C 3 K key switch Glossary 5 location 6 3 keyboard and mouse connector D 2 pinout D 2 L LEDs Glossary 5 SPARCserver 1000 System Service Manual June 1996 See also troubleshooting system board interpret 3 17 system status 1 5 2 4 6 8 watchdog reset 3 17 locating a failing SIMM C 3 loss of carrier message 11 13 M messages bootup 6 8 module Glossary 5 SuperSPARC Glossary 7 monitor See tty terminal mouse connector D 2 N net responding message 11 13 NVSIMM Glossary 6 installation 11 19 to 11 20 removal 11 16 to 11 19 troubleshooting 4 10 O OpenBoot PROM install 11 20 precautions 3 6 system status display 3 13 operating system boot path 4 12 options disk drives 1 10 external 1 9 internal 1 10 SBus cards 1 10 overview system 1 1 P part breakdown illustrated 12 1 number replaceable units 12 1 to 12 6 system board 12 2 pinout backplane D 7 keyboard mouse D 2 SBus D 4 serial ports D 3 SuperSPARC module D 9 popouts top panel remove 7 5 replace 7 7 POST C 3 cables not tested 3 6 interpreting LEDs 3 17 precautions 3 6 reconfiguration of system 6 5 power distribution B 6 off the system 6 1 on the system 6 1 rating A 2 supply assembly 1 5 description B 6 switch AC 1 6 power on self test See POST preparing a new SBus card 11 12 R releasing the board 7 4 11 2 removing air res
57. N cosy ve bo d ER OE ee I PER 1 8 LLG OPONE gie kee EE I Vac REP 1 9 LI External Opies used ed cern Roi ake ne 1 9 1 1 8 Internal Options wie AE ee EEN 1 10 Part 2 Troubleshooting 2 Troubleshooting Overview 21 2 System Confr nee eer dd 2 1 22 Status Lights and Indicators 4 pawa esee eases 2 3 3 Diagnostics and Commands for Troubleshooting 3 1 3 1 Diagnosing Fb ur ig36444i4eeceenckee rues 3 1 EE EN aaa Pe Ee 3 1 3 1 2 Console MessaPes is ii eae br EO Lie a aden 3 2 Ou Using PICO DO EE 3 3 29 Using probe S650 ee Sege EE 3 4 3 4 Precautions when Using POST 3 6 3 5 Precautions when Using OBP aere KANA 3 6 3 5 1 System Boards with PROM Revision 2 11 or Lower 3 6 3 5 2 System Boards with PROM Revision 2 13 or Higher 3 7 3 6 Connecting a Terminal to the System Master 3 8 3 7 Running OBP and POST 222929 me e ea 3 10 3 8 Interpreting System Board LEDs 3 17 3 8 1 While POST Is Running Ne xp GGWA NN NN eus 3 17 3 8 2 After POSTE NOS ek Ree EEERW E A ERA 3 17 3 9 Disabling and Enabling the Link Integrity Test 3 18 3 10 SuperSPARC Modules e exi erar nat ain 3 18 3 11 SIMMs and NVSIMMS o 358658 24 ee ka xxx UC 3 18 4 Troubleshooting Flow Diagrams 4 1 4 1 Flow Diagrams ce se tubes eevee REO XO ond 4 2 Part 3 Preparing for Service 5 Safety and Tools Requirements
58. OM has a different socket location Figure 10 17 and part number 2 Position the PROM carefully on the socket and partially seat the PROM 3 Ensure the PROM pins are not bent then press firmly to seat the PROM in the socket Caution When inserting the PROM do not flex the board or press it against a hard surface Use a cushioned ESD mat to protect the board 4 Repeat steps 2 and 3 for the remaining OpenBoot PROMs 5 Replace any SuperSPARC Module that was removed for this procedure OpenBoot PROMs Figure 10 17 OpenBoot PROMs on the System Board System Board and Component Replacement 10 21 m il 10 7 System Restart 10 22 To verify the SBus cards SuperSPARC Modules SIMMs OpenBoot PROMs or system boards are installed properly run the power on self test program POST as follows 1 Turn on power to the monitor If the system does not have a monitor connect an RS232 TTY terminal to serial port A on the system master The system master is the system board occupying the lowest numbered card cage slot usually slot 0 Configure the terminal software The most commonly used setup is as follows 9600 baud 1 stop bit 8 data bits Parity off Full duplex Refer to the instruction manual shipped with the terminal for additional configuration instructions Note The listed setup parameters may differ from the customer
59. Pin 1 to ground Out Holds processor B in reset so the other processor can be tested SIMMs and Jumpers B 3 B 4 ln J1200 GO um ES e Figure B 2 Jumper Locations on the System Board SPARC server 1000 System Service Manual June 1996 Connector Pinouts C This appendix lists pinouts of connectors on the system board Keyboard and mouse connector Serial port connectors A and B SBus slots 1 2 and 3 Backplane connector SuperSPARC module slots A and B C 1 Connector Locations Figure C 1 shows the back panel and the top of the system board The backplane has diagnostic LEDs cable connectors and SBus card openings The top of the board has connectors for three SBus cards two SuperSPARC modules and 16 SIMMs lll C SBus connectors 10BaseT Ethernet connector SCSI connector Keyboard connector Serial connectors Figure C 1 System Board Three Quarter View C 2 Keyboard and Mouse Connector e G 8 7 8 VCC GND RDKBRD 4 3 TDKBD GND VCC Q GND GND Figure C 2 Keyboard Mouse Connector Pinout C2 SPARCserver 1000 System Service Manual June 1996 C 3 Serial Port Connectors DBA DDA DTRA DAA 14 15 16 17 18 19 20 21 22 23 24 25 1 1 2 TXDA 14 2 TXDB 3 RXDA
60. Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and FAR 52 227 19 Sun Sun Microsystems the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the United States and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the United States and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interfaces were developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox Corporation in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a nonexclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements X Window System is a trademark of X Consortium Inc THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Copyright 1996 Sun Microsystems Inc 2550 Garcia Avenue Mountain View Californie 94043 1100 U S A Tous droits r serv s Ce produit ou document est prot g par un c
61. SPARCserver 1000 System Service Manual Warning Procedures contained in this manual must be performed by qualified service trained maintenance providers Refer to the section entitled Notes Cautions and Warnings found in the Preface of the front matter of this service manual Binder 4 SUN Sun Microsystems Computer Company A Sun Microsystems Inc Business 2550 Garcia Avenue Mountain View CA 94043 U S A 415 960 1300 FAX 415 969 9131 Part No 801 2895 15 Revision A June 1996 Copyright 1996 Sun Microsystems Inc 2550 Garcia Avenue Mountain View California 94043 1100 U S A Allrights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Portions of this product may be derived from the UNIX system and from the Berkeley 4 3 BSD system licensed from the University of California UNIX is a registered trademark in the United States and in other countries and is exclusively licensed by X Open Company Ltd Third party software including font technology in this product is protected by copyright and licensed from Sun s suppliers RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the government is subject to restrictions as set forth in subparagraph c 1 ii of the
62. SUNW 501 nnnn 3 dma esp scsi 500 nnnn 01 lebuffer le network 500 nnnn 01 Boardl 0 lt empty gt 1 dma esp scsi 500 nnnn 01 lebuffer le network 500 nnnn 01 23 bf SUNW 501 nnnn 3 bf SUNW 501 nnnn Board2 1 empty 2 empty 3 empty Board3 1 empty 2 empty 3 empty Diagnostics and Commands for Troubleshooting 2 3 II No Code Example 2 1 The prtdiag Command Continued Failed Field Replaceable Units FRU in System SBus Card unavailable on System Board 3 Failed Field Replaceable Unit is SBus card 0 cpu unit unavailable on System Board 3 Failed Field Replaceable Unit is SuperSPARC Module 0 As shown above prtdiag displays the status of system boards and replaceable system board components System boards by location SuperSPARC modules by number location and type identified as operating speed SIMMs by quantity and locations identified by group SBus cards by location and type 2 3 Using probe scsi Use this command to verify operation for a new or replacement SCSI 2 device installed in the system 1 2 Become superuser Use the appropriate command to halt the system Once the system is halted several system messages display When messages finish condition a or b below exists respond as appropriate a The ok prompt displays proceed to step 3 b The screen below displays Type b boot c continue o
63. SuperSPARC modules one or two green LEDs PA and PB should be lit all yellow LEDs should cycle in a repeating pattern On system boards lacking SuperSPARC modules both green LEDs should be off and the yellow LEDs should be lit in a solid pattern Note A system board can be installed without SuperSPARC modules to provide additional SBus slots or serve as a memory expansion board Diagnostics and Commands for Troubleshooting 2 17 II No On any system board if the eight yellow LEDs are off the board is not functioning However if all system boards show errors a faulty common unit is indicated Candidates may be the control board backplane or power supply 2 9 Disabling and Enabling the Link Integrity Test If the network hub does not use the 10BaseT Link Integrity Test the system may report no carrier and be unable to transmit If this occurs disable the link integrity test the default state for Sun equipment This test can be disabled or enabled on some SBus cards using a jumper However for consistency in maintenance disable the test using software commands below For a single network disable the test using the command below At the ok prompt enter false set tpe test For a system connected to two or more networks program the system NVRAM using statements is the type false Ethernet nodel pathname set tpe test execute device method drop false Ethernet node2 pathname
64. The SCSI tray assembly mounts above the power supply in the chassis front The backup device tray on the left contains a SunCD Plus or SunCD 2Plus drive and may contain a SCSI 2 tape device The SCSI 2 disk drive tray on the right contains two or four half height disk drives The control board is mounted on top of the SCSI 2 disk drive tray and incorporates the Reset switch The control board also provides SCSI 2 data and power to peripherals Backup device tray Control board Reset switch SCSI drive tray Figure 1 6 SCSI Tray Assembly Product Description 1 7 lll A 1 1 5 System Board Each SPARCserver 1000 system must have at least one system board The first board is located in slot 0 of the card cage The system board contains One single ended narrow SCSI 2 port 10Base T Ethernet port Two serial ports At least one SuperSPARC module processor Three SBus locations The system board is shown in Figure 1 6 Figure 1 7 SPARCserver 1000 System Board 1 8 SPARCserver 1000 System Service Manual June 1996 A lll 1 1 6 Options Options add computing power and mass storage capacity to the minimum configuration System options include NVSIMMs ECC memory DRAM SIMM expansion SBus cards Disk drives Tape drive SuperSPARC modules Disk card System board with 0 CPU and 0 Mbyte memory System board with 2 CPU and 64 Mbyte memory System board with 2 CPUs and 128 Mbyte memory
65. The main sections of the system are interconnected by the system bus called the XDBus The XDBus is the main system bus located on the backplane and system board BICs interconnect the backplane XDBus with the XDBus on the system board XDBus is supported by four BICs which are 18 bit bit sliced pipeline registers B 2 SPARCserver 1000 System Service Manual June 1996 oj lll LEDS je 5 JTAG Control SRAM 4 TODC NVRAM UARTs le EPROM Y BBC2 SBus CT EI OON BootBus SPARC module SPARC module apa EE CPU CPU Slot2 Lue High High table speed I k speed emg tiga J cache Data Data cache SE Yata Slot 3 i Cj Addr Addr Y Y TO ee plus _ plus arit Cache Cache arit SBus RE control lt n control parny Intf i SBI XBus va E UO je Memory Bus Bus gt BIC Cache control watcher watcher and IOC 4 MQh BW BW gt BARB DRAM DRAM group group Figure B 3 Detailed Block Diagram B 3 Arbitration System The SPARCserver 1000 supports a large number of devices that demand ownership of system resources including exclusive access to the system backplane address and data bus T
66. a Dump Component IDs 1A gt Tor Clear Error Logs 1A gt NG Display Simms 1A ti Scrub Main Memory 1A gt NE Return 6 Type 2 to display the system status The display below is an example Your display will vary with options actually installed Diagnostics and Commands for Troubleshooting 2 13 OA gt Memory Group Status Command gt 2 OA gt TEST FAILED CO MOH Memory ID 30 5 LED Ox1E OA Uncorrectabgle Error Bd 0 SIMM Group 0 0 3800 0 OA Group disabled too many errors board 3 XDBus O group O ECC Error Board 3 XDBus 0 Group 0 SIMM Group 2800 2900 3000 3100 Address 00001780 OAWARNING Board 0 has failed POST OAWARNING Board 1 has failed POST OAWARNING Board 2 has failed POST OAWARNING Board 3 has failed POST 0A 0 failed l1 passed blank untested unavailable sbus l card present 0 card not present x failed 0A OA gt Slot cpuA bw0 cpuB bw0 bb ioc0 sbi mqh0 mem sbus xd0 0A H 0A O 1 1 1 1 1 1 64 1001 1 0A 1 0 0 0 1 1 1 128 0001 1 0A 2 0 T oq Tl d 1 1 128 0001 1 0A 3 1 1 1 1 1 1 1 1 128 0001 1 0A 0A 0 failed l passed m simm missing c simm mismatch blank unpopulated unused OA gt OA gt Slot gO gl ga oi OA gt H 0A 0 1 1 0 0A 1 ds 1 0A
67. able E 1 shows how to distribute four SuperSPARC modules on three system boards E 6 SPARC server 1000 System Service Manual June 1996 m lll Table E 1 Example of Connector and Slot Priorities System Board Slot 0 System Board Slot 1 System Board lot 2 Connector A Full Full Full Connector B Full SBus connectors E 3 2 SBus Cards Each system board has three SBus slots Each SBus card mounts on standoffs above the system board See Figure E 3 SBus cards Figure E 3 SBus Card Locations The system board in slot 0 must have the minimum required configuration The on board SCSI port on the system board in slot 0 must be terminated All SBus slots are available Each type of SBus card should be distributed evenly among available system boards If video is required install the CGSIX SBus card in slot 1 first available on the system board installed in slot 0 General Rules for System Configuration E 7 E 8 The example in Table E 2 shows how to distribute five FSBE S cards and two SPIFFs on three system boards Table E 2 Example of SBus Card Distribution System Board Location SBus Cards Installed Slot 0 2 FSBE S and 1 SPIFF Slot 1 2 FSBE S and 1 SPIFF Slot 2 1 FSBE S E 3 3 SIMMs The SPARCserver 1000 system has three SIMM options Two types of DRAM high density and low density are available as well as nonvolatile NVSIMM The 8 Mbyte low density SIMMs
68. acing a SuperSPARC Module 11 9 ll SBUst anis 22 4 uad RR NG RE ERI I RENE 11 10 NAT Removals ee ege EE Ee 11 11 11 4 2 Preparing a New SBus Card 11 12 1143 Installing an SBus Card ENNEN ENN EN 11 15 11 5 SIMMs and SN VSIMMS en 550206 xe E E RR NN vera 11 16 11 5 1 REMOVAL BANA PPEP PT AA PA RA 11 17 11 52 Replacement oou Xa Ce EE 4E re air 11 19 11 5 3 JAN VOSEVINE orreee PANA ede c cic er ead 11 20 11 6 OpenBoot PROMIS 4 uen A CAU Year SE E vu 11 20 IL6 l Removal 2x62 29 RR RRRRRRER RR E E Es cE ea 11 20 11 6 2 Replacement 22 2403 pababa A RR Y DR OFE X dees 11 21 11 7 System Restart urs a peper Da nd Rer Rr t 11 22 Part 6 Illustrated Parts Breakdown Contents ix 12 Illustrated Parts Breakdown 121 12 1 Replaceable DEE ER ERE in o E 12 1 12 2 Exterior Components cese ER EE EE 12 4 12 3 Chassis Assembly sues NADA be Ak KATE dH EE X Ra 12 5 124 SCSI Tray Assembly cr Er x Er e uq 12 6 Part 7 Appendixes Glossary Index A Product Specifications e E REN kk ERRORES A 1 Al Physical Specitications i paa ek Ee RV dq ES A 1 A 2 Electrical Specifications u s suom E re te A 2 A 3 Environmental Requirements A 2 B Functional Description e y ee e ERE RR B 1 B 1 System OVERVIEW cete ERE REPRE UE e e CR B 1 Bl System Boards ioci Rr EX DEA iE ER cd B 1 B 2 System Architecture oss so e e err be tees B 2 B 3 Arbitration Syst
69. air restrictor panels and any other options that may be installed in the four card cage slots Major Subassemblies 8 7 oo II Backplan Figure 8 5 Backplane a o 2 o o D E bo n tc Removing the Backplane Figure 8 6 SPARCserver 1000 System Service Manual June 1996 8 8 Co lll Locate the backplane near the middle of the chassis See Figure 8 2 From the system front loosen ten screws securing the backplane in place Refer to Figure 8 6 Remove the backplane from the chassis 8 4 2 Replacement 1 Slide the backplane into the chassis ensuring the side with three connectors face the front of the chassis Replace the ten screws that secure the backplane to the chassis Replace the power supply as directed in Section 8 3 2 Replacement Reinstall the SCSI tray See Section 8 2 2 Replacement Replace any system boards air restrictor boards or other optional boards removed at the beginning of this procedure Replace the EMI shield and the front panel Microsystems Inc is not responsible for regulatory compliance for a Caution Replace the EMI shield before operating the system Sun SPARCserver 1000 System which is operated with the EMI panel removed Major Subassemblies 8 9 II Co 8 10 SPARCserver 1000 System Service Manual
70. aneously swing both extractor injector levers into the locked position Ensure the card remains aligned to the card guides does not become cocked See Figure 9 9 damage the connector pins Caution Do not press on the board rear panel to seat it doing so will Figure 9 9 Closing the Fjector Injector Levers 4 Install two screws to secure the board to the card cage See Figure 9 7 5 Connect the SCSI 2 cable from the IN port on the disk card to the host adapter directly or indirectly as per below single disk card per host adapter or the first disk card in a daisy chain directly to the port of the SCSI 2 host adapter in the SPARCserver 1000 See Figure 9 10 Bela SPARCserver 1000 System Service Manual June 1996 CO lll PEG gt TER NB DONE SCSI 2 cable to host adapter in SPARCserver 1000 System Terminator LE N Notes Example cabling Your cabling and termination may differ Narrow SCSI disk cards host adapters shown but can also apply to wide SCSI disk cards host adapters Figure 9 10 Single Disk Card per SCSI 2 Host Adapter Cabling multiple disk cards per hos
71. aster observe the LEDs on the system board rear panels during boot On the system master the lower eight LEDs yellow cycle on and off in a repeated pattern On other system boards the lower eight LEDs are lit in a solid pattern until boot completes After boot ends all LEDs on boards with SuperSPARC modules will cycle The system master in slot 0 must meet a set of minimum hardware requirements as described next E 2 2 Minimum Requirements for the System Master The system master must have one or two SuperSPARC modules Two green LEDs marked PA and PB denote the presence of functional SuperSPARC modules in slots A and B when lit DSBE S or DWIS S interface card in SBus slot 0 The DSBE S or DWIS S card connects to the main network and to the root disk drive FSBE S interface card in SBus slot 3 The FSBE S card connects to the SCSI tray in the top of the cabinet SPARCserver 1000 System Service Manual June 1996 tr II E 2 3 Selecting the System Master Board Note The system master board must have the highest revision Open Boot PROM OBP Also if your system has OBP patches stored in NVRAM these must be erased before assigning a board having different revision OPB as system master This is required because OBP patches are PROM version specific Use the set default nvramrc command at the OPB ok prompt to erase patches before powering down the system for board reassignment Determine which board
72. bly aE o E EEE EEE E 12 CD ROM Drive Device Addressing E 13 CD ROM Drive Device Addressing E 14 8 mm and 4 mm Tape Drive Device Addressing E 15 Seagate Disk Drive Device Addressing E 15 Conner Disk Drive Device Addressing E 16 xvii xviii SPARCserver 1000 System Service Manual June 1996 Tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 3 1 Table 4 1 Table 5 1 Table 6 1 Table 11 1 Table 12 1 Table 12 2 Table 12 3 Table 12 4 Table A 1 Table A 2 Table A 3 Internal Options 1 10 Hardware and Software Control of the System 2 2 Front Panel LED System Status 2 4 Indicator Locations 2 5 Terms Used in the System Status Display 3 15 Probl mAreas eot EC eee E IE tease 4 1 Safety Precautions 5 2 Front Panel LED System Status 6 8 SIMM Variations ssssues ses mme 11 16 List of Replaceable Components 12 1 Parts List for Exterior Components 12 4 Parts List for Base Chassis and Backplane 12 5 Parts List for SCSI Tray Assembly 12 6 Physical Specifications A 1 Clearance and Service Access
73. closure 340 2684 12 1 Em Table 12 1 List of Replaceable Components 2 of 3 General Category SCSI tray assembly System board Description SCSI tray Control board assembly SPARCserver 1000 SPARCserver 1000E SCSI 2 cable assembly Tape SunCD Plus SunCD 2Plus DC harness assembly Disk drive DC harness assembly SCSI tray metal enclosure 5 1 4 inch device bracket Disk drive bracket Blank filler panel SunCD Plus back cover SunCD 2Plus back cover Tape drive 8 mm tape drive 10 Gbyte 8 mm tape drive 14 Gbyte 4 mm DAT tape drive 4 mm 4 8Gbyte DAT tape drive SunCD Plus drive SunCD 2Plus drive SunCD Plus4 drive Disk drive 1 05 Gbyte SCSI 2 535 Mbyte System board 0 processors 0 SIMMs SPARCserver 1000 System board 0 processors 0 SIMMs SPARCserver 1000E SuperSPARC module 50MHz Part Number 540 2274 501 2412 501 2667 530 1911 530 1912 530 1913 340 2685 340 2687 340 2688 540 2429 340 2705 340 2705 370 1808 370 1857 370 1571 370 2178 370 1584 370 1681 370 1710 370 1424 501 2336 501 2668 501 2562 12 2 SPARCserver 1000 System Service Manual June 1996 122 Table 12 1 List of Replaceable Components 3 of 3 General Category Description Part Number SuperSPARC module 60MHz 501 2519 8Mx9 100ns SIMM 501 1817 32Mx9 100ns SIMM 501 2196 1Mx9 NVSIMM 501 2197 Air restrictor board SBus slot cutout 340 2305 Air restrictor board card cage board slot 540 2388 Disk card 4 2 Gbyt
74. connector end rests on standoffs but the back panel end slides onto the lip of a back panel filler plate when removing or installing modules and avoid contact with the heat sinks Warning The heat sinks on the SuperSPARC module may be hot Use caution Hold SuperSPARC modules only by the edges System Board and Component Replacement 10 7 10 vV SuperSPARC Module A 1 Unlock four standoffs securing the module to the system board Pull up the tip insert of each standoff to unlock See Figure 10 3 2 Hold the module by the edges near the connector and carefully loosen the connector from the socket l Caution The connector housing will break if the module is tilted too far 3 Place the module in an antistatic bag wv SuperSPARC Module B SuperSPARC module B mounts like an SBus card the connector end rests on standoffs but the back panel slides onto the lip of a back panel filler plate 1 Unlock four standoffs securing the module to the system board Pull up the tip insert of each standoff to unlock See Figure 10 3 2 Hold the module by the edges near the connector and gently loosen the module from the socket 3 Lift the module from the socket at an angle while guiding the other side of the module out from the back panel filler See Figure 10 5 Each module hole rests on a small pin Gently free the module from the back panel filler Note It may be necessary to remove SuperSPARC Module A or the SB
75. d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique cette licence couvrant aussi les licenci s de Sun qui mettent en place les utilisateurs d interfaces graphiques OPEN LOOK et qui en outre se conforment aux licences crites de Sun Le syst me X Window est un produit du X Consortium Inc CETTE PUBLICATION EST FOURNIE EN L ETAT SANS GARANTIE D AUCUNE SORTE NI EXPRESSE NI IMPLICITE Y COMPRIS ET SANS QUE CETTE LISTE NE SOIT LIMITATIVE DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DES PRODUITS A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ILS NE SOIENT PAS CONTREFAISANTS DE PRODUITS DE TIERS boi CA Adobe PostScript Revision History Revision 801 2895 15 801 2895 15 A Junel996 4th Revision to FCS 801 2895 13 801 2895 12 801 2895 11 801 2895 10 Dash Date June 1996 October 1994 May 1994 August 1993 May 1993 Comments 3rd Revision to FCS 2nd Revision to FCS 1st Revision to FCS First Customer Ship FCS SPARC server 1000 System Service Manual June 1996 Contents Een EE oa ee Bee EE xxi Part 1 System Information 1 Product Description eege ANEN 1 1 LA System PAS una essences rai 1 1 1 1 1 Chassis Assembly us LERRA c be ss 1 4 LI Powersupply aech eege EnEn 1 5 1 1 3 Fan EE EE 1 6 1 1 4 SCSI Tray Assembly rores abah ka RR era 1 7 1 15 System DO
76. e but are strongly recommended to maintain consistency between systems and to simplify service procedures 1 Install slave boards in the lowest card cage slot numbers following the system master 2 Installing SuperSPARC modules strictly according to the guidelines presented in Section E 3 1 3 Install SIMM devices strictly according to the guidelines presented in Section E 3 3 E 3 1 SuperSPARC Modules AN When installing or replacing a SuperSPARC module use the following guidelines to verify that you have selected a valid location Warning The heatsinks on the SuperSPARC module may be hot Use caution when removing or installing SuperSPARC modules and avoid contact with the heatsinks Hold SuperSPARC modules only by the edges Each system board has two SuperSPARC module connectors designated A and B location A is closest to the backplane connector See Figure E 2 Modules mount above the system board on standoffs Modules should first be installed General Rules for System Configuration E 5 lll m in the A connectors on consecutive system boards starting with the system board in slot 0 After all of the A connectors are filled begin filling the B connectors starting with the system board in slot 0 and working down SuperSPARC module A SPARC connectors SuperSPARC module B Figure E 2 SuperSPARC module Locations The example in T
77. e 6 2 AC Power Switch and Plug 6 2 Restarting the System Note As the system starts up watch for error messages from the POST diagnostic program If a terminal is not connected locate a TTY terminal before continuing the installation See Chapter 3 Section 3 6 Connecting a Terminal to the System Master for connecting and setting the terminal 1 Begin with a safety inspection of the system a Ensure the key switch on the front panel is in the Standby position See Figure 6 1 b Ensure the AC power switch on the system rear is off c Verify the power cord is plugged into the server and a wall socket 2 Turn on the TTY terminal 3 Turn on the AC power switch on the rear panel 4 Turn the key switch to the on position See Figure 6 3 You should see and hear several things happen Fans begin turning Powering Off and On 6 3 6 4 The left front panel LED green turns on immediately to indicate the DC power supply is receiving current The middle front panel LED yellow lights while POST runs for approximately 60 seconds After 60 seconds this LED turns off if the tests do not fail If the LED remains lighted after 60 seconds a test has failed The right front panel LED green lights to show that booting is successful and the operating system is running If this LED does not turn on and the middle LED is on a severe hardware fault exists Figure 6 3 Key Switch in On Position
78. e attempting a move Diagnostics and Commands for Troubleshooting 2 11 II No Reset switch LEDs Figure 2 5 Reset Switch and Status Indicators 4 Start the diagnostic menu from the OpenBoot PROM OBP mode as follows OBP is identified by an ok prompt If the system is in OBP enter the following in sequence reset at the keyboard v key s key If the system is in an unknown state press the following in sequence system Reset switch See Figure 2 5 v key s key An example terminal display is shown below 12 ok reset Resetting 1A xxx Toggle Verbose Flag 1 xxx lA 212 SPARCserver 1000 System Service Manual June 1996 xxx Toggle Stop POST Flag 1 xxx 1A gt DEMON 1A gt Select one of the following functions 1A OW System Parameters 1A gt d Read Write device 1A 27 Software Reset 1A gt NG NVRAM Management 1A gt a Error Reporting 1A gt NB Analyze Error Logs 1A NG Power Off at Main Breaker 1A gt Ve NVRAM SIMM tests 1A Met Return to selftest 1A Command gt 5 Type 0 to enter the System Parameters submenu Command 0 1A System Parameters 1A gt Select one of the following functions 1A NG Set POST Level 1A gt Ng Dump Device Table 1A Ng Display System 1A RE Dump Board Registers 1A gt n
79. e highest revision level Boot PROMs must be installed in the system master position slot 0 To determine which board to install in slot 0 see Appendix E General Rules for System Configuration 2 Carefully insert the board in the proper slot in the card cage ensuring the board does not slip out of the left and right card guides The component side of the board must face up 3 Ensure the ejector injector levers are in the outward position while sliding the board toward the backplane connectors See Figure 10 1 The board will not seat fully unless the levers are in this starting position Caution DO NOT FORCE A BOARD into a slot this can damage the board and system The board should insert and seat smoothly If it binds remove it and inspect the card cage for sign of obstruction Also inspect the board and backplane for bent pins or other damage 4 Use the ejector injector levers to seat the board Simultaneously swing both extractor injector levers into the locked position making sure the card remains aligned to the card guides does not become cocked See Figure 10 2 SPARCserver 1000 System Service Manual June 1996 102 damage the connector pins Caution Do not press on the board rear panel to seat it doing so will Figure 10 2 Closing the Ejector Injector Levers 5 Install two screws to secure the board to the card cage See Fi
80. e system board 7 To test for memory failure return to the main menu by typing r then type 3 to enter the NVRAM Management submenu Command gt r 0A DEMON OA Select on of th oa gt o DAS I OA 12 OA 3 OA 4 OA 5 OA rx Command gt 3 0A OA Select on System Parameters Read Write device Software Reset NVRAM Management Error Reporting NVRAM SIMM tests Return to selftest Bootbus NVRAM Management of th following functions 0A o Print Bad Group List following functions Diagnostics and Commands for Troubleshooting II No OA gt 1 Clear Bad Group List OA gt 2 Print Bad Page List 0A 3 Clear Bad Page List 0A r Return to Main menu 0A Command gt 8 Type 0 to list bad groups of memory Command gt 0 OA Bad Memory Groups on System OA gt No Bad groups found OA gt Hit any key to continue 0A 0A Bootbus NVRAM Management OA gt Select one of the following functions OA O Print Bad Group List 0A 1 Clear Bad Group List 0A 2 Print Bad Page List 0A 3 Clear Bad Page List 0A r Return to Main menu 0A Command gt 9 Type 2 to list any bad pages of memory Command gt 2 OA Bad Memory Pages in System OA No Bad pages found OA gt Hit any key to continue 0A 0A Bootbus NVRAM Management OA gt Select one of the followi
81. e wide SCSI 2 PCB assy to accommodate four 3 1 2 inch disk drives 501 2589 Disk drive 1 05 Gbyte wide SCSI 2 single connector with bracket 540 2568 2 1 Gbyte board assembly to accommodate four 3 1 2 inch disk drives 501 2066 Disk drive 535 Mbyte single connector with bracket 540 2403 Illustrated Parts Breakdown 12 3 12 12 2 Exterior Components Table 12 2 Parts List for Exterior Components Key Description Part Number 1 Front panel assembly 540 2394 2 EMI panel 340 2689 3 Top bottom cover 330 1469 4 Plug cover 330 1589 5 Chassis enclosure 340 2684 6 Side panels 330 1470 7 Foot 330 1590 12 4 SPARC server 1000 System Service Manual June 1996 Le 12 3 Chassis Assembly Table 12 3 Parts List for Base Chassis and Backplane Key ND DO DA B d QM ER Description Power supply Backplane assembly Chassis enclosure System board SPARCserver 1000 System board SPARCserver 1000E Air restrictor board card cage board slot Disk card 4 2 Gbyte wide SCSI 2 hidden Disk card 2 1 Gbyte SCSI 2 hidden Fan tray Part Number 300 1103 501 2021 340 2684 501 2336 501 2668 540 2388 501 2588 501 2066 370 1547 Illustrated Parts Breakdown 12 5 Em 12 4 SCSI Tray Assembly Table 12 4 Parts List for SCSI Tray Assembly Key Description Part Number 1 SunCD Plus drive 370 1584 1 SunCD 2Plus drive 370 1681 SunCD Plus 4 drive Tape drives 8 mm tape drive 10 Gbyte 3
82. ee SuperSPARC Module MOH Memory Queue Handler The MOH on the system board provides the interface between the system board SIMMs and the backplane XDBus There is one MOH on a system board Glossary 5 MXCC Module XBus Cache Controller NVSIMM Power on Reset Processor Processor Bus Replaceable Unit Glossary 6 The MXCC ASIC is located on the processor module and controls flow of data between the XBus and the module cache RAM and processor chip XDBus Processor The nonvolatile SIMM NVSIMM design incorporates a battery on the device to prevent data loss in the event of power failure Battery current is shared among a group of NVSIMMs This feature prevents memory failure should one battery fail Reset signals produced by reset circuitry on the control board At power on reset is asserted for 200msec and is distributed to each system board to initialize all ASICs The reset PAL maintains system reset until Vtt is ready See SuperSPARC Module Found only on the SuperSPARC module To compare bus types see Bus Replaceable units are server subassemblies which can be replaced at the customer site by trained qualified service personnel SPARCserver 1000 System Service Manual June 1996 Reset Switch Root Disk SBI SBus Interface SBus SBus card SBus clock SCSI Tray This switch is behind the front panel When pressed it resets the sys
83. em EE EE B 3 BA Zauber KEE AC EE SA e BA Ix5 JO DIE ee SE ee pp den agb We ane Re B 4 B 6 Mam Memory Unit 24 see bs icio Ro RARE RR OR B 5 B7 Control DOREG ES ssa rice CU EU HUS EN B 5 ps SBUS Cats EE GER EN IO B 6 BY Power Distribution ssa sedere er Oe REA B 6 B 9 1 Power Supply zssasaxkaXeseseskxk eene ea B 6 C SIMMs and Jumpers essieu ERE ee EGRER S C 1 CI SIMM Configuration ss eve Sy KAWAN Ee ENEE AC C 1 SPARCserver 1000 System Service Manual June 1996 CUT System Board Rules 44 papasa ar menus C 1 C12 Locating a Failing SIMM Li padaan n C 3 C 2 Jumper Configuration E ee C 3 D Connector Pinoults screw exe hr hd t osa EEE CR D 1 DL Connector Locations ase e mb TERR RE rds D 1 D 2 Keyboard and Mouse Connector D 2 D3 Serial Port Connectors Lever A NA ex Ka ALam D 3 D4 5Bust EE a a rey debe baee ERR EEN D 4 DS Backplane EE D 7 D 6 SuperSPARC Module Connectors D 9 E General Rules for System Configuration E 1 E 1 Selecting Installation Locations ue EE E ves E 1 E 2 System Master Board sodas xev reve a E 1 E 2 1 Identifying the System Master E 2 E 2 2 Minimum Requirements for the System Master E 2 E 2 3 Selecting the System Master Board E 3 E 3 System Slave Boards dee ct ee EK ENEE Rn E 5 E 3 1 SuperSPARC Modules ENEE nnn E 5 Ba SD asa cec xax OUS E RU E 7 laro ka ele eg Eed E 8 E 4 Selecting Drive
84. em Service Manual June 1996 C lll C 5 Backplane Connector The system board has one backplane connector Table C 4 shows the connector location and lists the function of each connector pin Table C 4 Backplane Connector Connector J0200 1 of 2 Section 1 Al A2 nee P A4 S S A7 A9 A10 All A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 A32 VBB SYTDO SYTDI LEDYEL L VIT SY1D_L lt 2 gt VIT SY1D_L lt 6 gt SyClk VIT SyCIk L VTT SYID L 11 SYID L 13 VTT SYID L 16 VTT SYID L 20 SYID L 22 VTT SYID L 25 VTT SYID L 29 SYID L 31 VTT SYID L 34 VTT SYID L 38 SYID L 40 VTT SYID L 44 VTT Section 2 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 MSTRPR L SYTMS GND LEDREC L SY1D_L lt 0 gt GND SY1D_L lt 4 gt GND GND SyECIk GND SyECIk L GND GND SY1D_L lt 15 gt GND SY1D_L lt 7 gt GND GND SY1DP_L lt 2 gt GND SY1D_L lt 27 gt GND GND SY1D_L lt 32 gt GND SY1D_L lt 36 gt GND GND SY1D_L lt 41 gt GND SY1D_L lt 45 gt Section 3 C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 C12 C13 C14 C15 C16 C17 C18 C19 C20 C21 C22 C23 C24 C25 C26 C27 C28 C29 C30 C31 C32 SYTAS GND LEDGN 1 GND SYID x15 GND SYID L 5 GND SY1
85. es E 1 configuring jumpers C 1 SIMMs C 1 connecting Ethernet cables E 16 SCSI cables E 16 video cables E 16 connector backplane D 7 keyboard and mouse D 2 locations D 1 pinout D 1 keyboard mouse D 2 serial ports D 3 SBus D 4 serial ports D 3 SuperSPARC modules D 9 control board 1 7 Glossary 4 description B 5 removal 9 7 current input output A 2 D damage prevention 10 1 DC power connector 1 6 supply 1 5 disable Link Integrity Test 11 13 disk card 9 1 9 9 12 3 12 5 Glossary 4 disk drive disk card 9 9 removal 9 5 SCSI tray 1 7 document organization xxi drawing assembly See illustrated parts breakdown DSBE S card preparing 11 13 DWIS S card preparing 11 13 E EMI shield removal 7 2 enable Link Integrity Test 11 13 ethernet controller 1 9 problem 4 12 jammed 4 11 no carrier 4 11 external features 1 1 F fan tray 1 6 connection to power supply 1 5 features external 1 1 internal 1 2 filler panel Glossary 4 SBus card 11 15 flow diagrams network 4 11 to 4 12 front panel removal 7 1 H halting the system 6 1 handling precautions 10 1 I illustrated parts breakdown 12 1 installing OpenBoot PROM 11 20 preparing for 10 1 SBus card 11 12 to 11 16 SIMMs 11 19 to 11 20 internal features 1 2 interpreting LEDs system board 3 17 system status 1 5 2 4 6 8 watchdog reset 3 17 J jumpers Glossary 4 configuration C 3 NVSI
86. eset switch Status LEDs Figure 6 5 Reset Switch Behind the Front Panel and Front Panel Status LEDs 3 After the system is reset replace the front plastic panel Rest the top of the front panel in the grooved channel on the top panel Push in on the lower portion of the front panel until it snaps back into place 4 Return the key to the key switch Warning Once the system is started do not move or attempt to move the chassis with system power on Failure to heed this caution may result in catastrophic disk drive failure Always power the system off completely before attempting a move Powering Off and On 6 7 6 6 8 6 3 Boot Messages Use boot software messages to verify all options are installed and recognized by the system After POST completes self test a message like the following will appear on your screen The message lists hardware components detected by the system lt lt lt lt SPARCserver 1000 POST V4 1 gt gt gt gt various test messages SPARCserver 1000 Series No Keyboard ROM Rev MB Memory installed Serial Ethernet address 1 S e Host ID Note This screen display is an example only The actual message displayed on the screen will depend on the software running on your system Boot the system using the app
87. eshooting 2 5 2 2 4 Precautions when Using POST A system may appear to be hung or not communicating if the terminal is mistakenly connected to the wrong system board By convention the system master is in slot 0 The factory ships systems in this configuration It is possible POST may assign a new system master in a different slot if the original system master fails If this occurs correct it and install a fully functional system board in slot 0 Note POST does not test components and functions internal to SBus cards disk drives other peripheral devices or interface cables See diagnostic software manuals supplied with your system for test instructions To run POST See Section 2 7 Running OBP and POST 2 5 Precautions when Using OBP 2 6 An appropriately configured system board must be selected from among those available to become the system master The method used to determine which board is the correct one to become the system master depends on the Boot PROM revision installed on the boards available if any board has Boot PROM revision 2 11 or lower see Section 2 5 1 if all boards have Boot PROM revision 2 13 or higher see Section 2 5 2 Note Boot PROM version 2 12 released was never released 2 5 1 System Boards with PROM Revision 2 11 or Lower PROM revision 2 11 or lower uses master nvram scheme to select the system master board In multiple board configurations when the system is powe
88. extraction levers out simultaneously to unseat the board from the backplane connectors 5 Carefully slide the board out of the card cage See Figure 9 8 Caution The card is cut out on the right side therefore the right side of the card will clear the card guides before the left The card is heavy Grip the edges of the card firmly or the card may fall and damage components See Figure 9 8 SPARCserver 1000 System Service Manual June 1996 CO lll Figure 9 8 Removing or Installing the Disk Card 9 5 2 Replacement N 1 Carefully insert the board in the proper slot in the card cage ensuring the board does not slip out of the left and right card guides The component side of the board must face up 2 Ensure the ejector injector levers are in the outward position while sliding the board into the backplane See Figure 9 8 The board will not seat fully unless the levers are fully out Caution DO NOT FORCE A BOARD into a slot this can damage the board and system The board should insert and seat smoothly If it binds remove it and inspect the card cage for sign of obstruction Also inspect the board and backplane for bent pins or other damage Storage Devices 9 11 lll CO 3 Use the ejector injector levers to seat the board Simult
89. gure 10 1 6 Connect any applicable interface cables to the system board back panel 10 2 Using Standoffs Plastic standoffs lock the SuperSPARC Modules and SBus cards to the system board See Figure 10 3 To unlock a standoff pull up the tip insert To lock a standoff first ensure that the module or card rests on the standoff flange then press down the tip insert System Board and Component Replacement 10 5 10 Standoff SBus card or SuperSPARC Module Standoff Tip insert 7 FR Flange Locked Unlocked Figure 10 3 Locking and Unlocking Standoffs 10 3 SuperSPARC Modules Each system board can have two SuperSPARC Modules A and B See Figure 10 4 To select the proper location for a SuperSPARC Module See Appendix E General Rules for System Configuration Caution Use the Sun ESD kit provided when performing these procedures Note A disposable ESD kit can lose effectiveness after a single use 10 6 SPARCserver 1000 System Service Manual June 1996 10 SuperSPARC Module A SPARC connectors SuperSPARC Module B Figure 10 4 SuperSPARC Modules A and B 10 3 1 Removing a SuperSPARC Module SuperSPARC Module A mounts on four standoffs on the system board SuperSPARC Module B mounts like an SBus card the
90. he backplane and the system boards or other boards connect on the other side of the backplane BARBs are part of the bus arbitration system One BARB ASIC is located on each system board See Arbitration System The BBC is an ASIC on the control board The BBC works with a BBC2 on each system board to control parts of the boot process Among other functions the BBC2 provides SuperSPARC modules access to diagnostic code contained in POST EPROMs on the system board Other functions permit SuperSPARC modules to access system status registers and the time of day TOD clock Glossary 1 BBC2 BootBus Controller 2 BIC Bus Interface Chip Board See BBC Four BICs on each system board connect the board to the backplane XDBus The term board refers to printed circuit boards larger than a certain size for example larger than 3x5 inch SBus cards and SPARC modules There are two types of boards in the SPARCserver 1000 system system boards maximum of four and control board one only See also Card and Module Relative sizes of the system board SPARC module and SBus card are Board ID BootBus Bus Glossary 2 System Board Control Board SPARC SBus Card Module 3x5 in 16x16 in 4x9 in 3x5 in Note The SPARCserver 1000 system board is not interchangeable with VME boards See also specific board types Control Board and System Board See also Supe
91. ied personnel can cause serious damage to this equipment Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment Individuals who remove any outer panels to access this equipment must observe all safety precautions and ensure compliance with skill level requirements certification and all applicable local and national laws Procedures contained in this document must be performed by qualified service trained maintenance providers Note Before you begin carefully read each of the procedures in this manual If you have not performed similar operations on comparable equipment do not attempt to perform these procedures xxvi SPARCserver 1000 System Service Manual June 1996 Part1 System Information 1 1 System Features Product Description II The SPARCserver 1000 system provides file service database service timeshare or computing services to a network and attached devices It is an expandable multiprocessor system with the following capabilities U e S a p to four modular system boards p to eight SPARC modules each with a large SuperCache p to 2 Gbytes of memory with 16 Mbit DRAM SIMMs p to 12 SBus slots three per system board On board 10Base T Ethernet on each system board U U U p to four on board SCSI 2 ports p to four half height 3 5 inch disk drives p to three disk cards featuring four half height 3 5 inch disk drives
92. igure 2 1 shows the location of indicators on the system front panel Troubleshooting Overview 2 II No Reset switch LEDs NU a Figure 2 1 Reset Switch and Status Indicators Table 2 2 lists the function of the front panel LEDs and Table 2 3 lists the other indicators on the SPARCserver 1000 Table 2 2 Front Panel LED System Status LED Position Condition Left green On DC power supply is receiving AC current Middle yellow On first 60 seconds of AC power POST is running Off when POST completes no hardware failure detected On when POST completes hardware failure is detected Right green Off first 60 seconds of AC power POST is running On after POST completes system is running Off after POST completes system cannot run repair needed 2 4 SPARCserver 1000 System Service Manual June 1996 No lll Table 2 3 Indicator Locations Location Access System View from rear of board s system chassis SCSI tray Exterior lights for left side SunCD and tape drive Control Remove front panel and board EMI shield Description Ten LEDs used with POST diagnostics Left 2 LEDs green indicate presence of SuperSPARC module A and B On system master only right 8 LEDs yellow cycle constantly Other system boards the right 8 LEDs display a solid pattern LEDs on drives
93. ivers require 5 VDC physical layer 2 Coaxial cable should be 50 ohm 3 Twisted pair pin 13 should provide 12 VDC to the transceiver gt If the net is not terminated at 50 ohms the following message may result Ethernet cable problem Requesting internet address for 8 0 20 N N N Swap the media when necessary and try to reboot the client Figure 3 12 Branches E 1 E 2 and E 3 Client Boot Status Additional ethernet messages indicate that the physical media is damaged or needs to be revised for proper installation This message usually appears after the client has completed booting Jammed Sometimes it appears if the 50 ohm terminator is removed on a live net It can also indicate that packets are jamming the net due to excessive net traffic Check the setting of the Link Integrity Test at the DSBE S SBus card and the network hub The setting must be the same for both No carrier Select the reported path The carrier is not complete usually the cable path to the transceiver Check to see if the twisted pair cable is fastened correctly Go to the server and run ping on the client after booting the client Is the client alive Cable problem Check net termination and run a netstat to check for traffic and or high incidence of collision This indicates that the coaxial or twisted pair is not connected during boot Rec
94. ll Co 2 Locate the SCSI tray assembly in the system front 3 Loosen four captive screws securing the SCSI tray assembly to the chassis See Figure 8 2 Injector ejector lever 2 Captive retaining screws 4 Figure 8 3 SCSI Tray Assembly 4 Lift the injector ejector levers until they are straight out This action disengages the SCSI tray assembly from the backplane See Figure 8 2 5 Slide the SCSI tray out of the chassis Warning The SCSI tray assembly may be heavy Grip it securely before sliding it all the way out of the chassis or it could fall and injure personnel or equipment 8 4 SPARCserver 1000 System Service Manual June 1996 Co lll 8 2 2 Replacement AN N 8 8 Power Supply 1 Slide the SCSI tray into the chassis 2 When the tray is halfway in extend the injector ejector levers toward you 3 While holding the injector ejector levers slide the SCSI tray into the chassis until the injector ejector levers engage the metal on the chassis 4 Seat the tray Push both levers down simultaneously to maintain insertion alignment until they are fully locked down Use care when doing so avoid connector damage Caution Do not force the injector ejector levers in if the SCSI tray resists seating in the backplane connectors Forcing the tray in can damage backplane or tray connector pins Unseat the tray and retry by gently closing the injector ejector levers inward
95. lll Co Figure 8 1 Subassembly Location 8 1 Fan Tray The fan tray is located on the chassis right side viewed from the front See Figure 8 1 8 1 1 Removal 1 Locate the fan tray from the back of the system The fan tray is on the left side of the chassis viewed from the rear and has the power cord connector and the AC power switch 2 Unplug the power cable from the fan tray 3 Remove the two retaining screws that secure the fan tray to the chassis Set the screws aside for reinstallation See Figure 8 2 8 2 SPARCserver 1000 System Service Manual June 1996 Co lll AC power switch ka lt gt Pull handle Retaining screws 2 d Power cord connector Figure 8 2 Fan Tray 4 Grasp the pull handle Slowly and firmly slide the tray from the chassis 8 1 2 Replacement 1 Slide the fan tray into the slot on the left rear side of the chassis until you can hear and feel the connector seat in the power supply connector 2 Replace the retaining screws to secure the fan tray in place 3 Reconnect the power cord and follow the power on procedures in Chapter 6 Powering Off and On 8 2 SCSI Tray Assembly The SCSI tray assembly is located in the top front of the chassis behind the front cover and EMI shield See Figure 8 1 8 2 1 Removal 1 Remove the front panel and EMI shield See Chapter 7 Internal Access Major Subassemblies 8 3 l
96. mpts Shell Prompt C shell prompt C shell superuser prompt Bourne shell and Korn shell prompt Bourne shell and Korn shell superuser prompt machine name machine name SPARCserver 1000 System Service Manual June 1996 Related Documentation The following documents give information about installing and using the server or related boards and peripherals Table P 3 Related Documents Application Title Part Number Installation SPARCserver 1000 Installation Manual 801 2893 DSBE S SBus Card Manual 800 7176 SBus Intelligent SCSI Host Adapter Guide 800 5355 disk card Installation Manual 801 7671 2 1 Gbyte disk card Installation Manual 801 2196 Diagnostics SPARCserver 1000 Open Boot PROM Documentation Set 825 1346 OpenBoot Command Reference 800 6076 OpenBoot Quick Reference 800 5075 User s Guides SPARCserver 1000 Storage Device User s Guide 801 2198 SPARCserver 1000 POST User s Guide 801 2916 Service System SPARCserver 1000 Technical Reference Manual 801 3389 Service Peripherals Memory Module Installation Manual 801 2888 disk tower 1000 Installation Manual 801 5115 Safety Other SPARCserver 1000 Cabinet Regulatory Compliance Manual 801 2892 Sun Site Preparation Guide Manual Set 825 1392 xxiii Ordering Sun Documents SunDocs is a distribution program for Sun Microsystems technical documentation Easy convenient ordering and quick delivery is available from SunExpress You can find a
97. n 5 At the ok prompt enter the following command ok update system idprom Note The update system idprom command causes the ID PROM on the control board to be loaded with required data from the NVRAM on the master system board 6 Press the reset switch Figure 9 6 to restart the operating system The yellow LED should turn off after approximately 30 seconds 9 5 Disk Card Option The optional disk card is installed in card cage slot 1 2 or 3 9 5 1 Removal Before removing a disk card halt the system Turn off the power using instructions found in Chapter 6 Powering Off and On Storage Devices 9 9 1 Remove two screws that secure the board to the card cage See Figure 9 7 System board aa aa Mounting Mi screws Disk card Air restrictor boards Figure 9 7 Removing Disk Card Mounting Screws 2 Disconnect the SCSI 2 cable from the IN port on the disk card In a single System board configuration system board in slot 0 the SCSI 2 cable connects to an FSBE or SWIS SBus card installed in the system board In a system having two or three System boards the SCSI 2 cable may connect to the on board SCSI 2 port of the second or third System board 3 Disconnect the SCSI 2 terminator or if daisy chained SCSI 2 data cable from the OUT port on the disk card 4 Pull the curved ends of both
98. ng functions 0A O Print Bad Group List 0A 1 Clear Bad Group List 0A 2 Print Bad Page List 0A 3 Clear Bad Page List 0A r Return to Main menu 0A Command Il Il V 2 16 SPARCserver 1000 System Service Manual June 1996 2 10 To exit the menu press r to return to the main menu then press r again to return to the self test 2 8 Interpreting System Board LEDs If no terminal is present inspect front panel LEDs for a POST found problem Note The middle yellow LED should light while POST is running then turn off when POST ends In normal operation both green LEDs should be on and the middle LED should be off If the front panel LEDs indicate a problem look at the status LEDs on the system boards to determine which board has the problem 2 8 1 While POST Is Running With the key switch in On position POST should finish in one minute or less Do not use the diagnostic position extended diagnostics take much longer and display detail usually not useful to the field engineer Note Severe hardware problems can cause POST to retry a test and the LED codes on a board may be reset This situation is called a watchdog reset The preferred method of using POST is with a terminal 2 8 2 After POST Ends After the system has booted the left and right green front panel LEDs should be lit and the middle yellow LED should be off On system boards with
99. ntR_L lt 13 gt SB_PA lt 0 gt SB_PA lt 2 gt SB_PA lt 4 gt SBLErr_L Section 2 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 SB_PA lt 6 gt SB_PA lt 8 gt SB_PA lt 10 gt SB_Ack lt 0 gt SB_PA lt 12 gt SB_PA lt 14 gt SB_PA lt 16 gt SB_Ack lt 1 gt SB_PA lt 18 gt SB_PA lt 20 gt SB_PA lt 22 gt SB_Ack lt 2 gt SB_PA lt 24 gt SB_PA lt 26 gt SB_DPar FS_VBB SB_Clk lt 1 gt SB_SBG_L lt 0 gt SB_A_L GND SB_D lt 1 gt SB_D lt 3 gt SB_D lt 5 gt VCC SB_D lt 7 gt SB_D lt 9 gt SB_D lt 11 gt GND SB_D lt 13 gt SB_D lt 15 gt SB_D lt 17 gt VCC Section 3 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 SB Dz185 SB Dz205 SB Dz225 GND SB Dz245 SB Dz265 SB Dz285 VCC SB_D lt 30 gt SB_Siz lt 1 gt SB Rd GND SB PA 1 SB_PA lt 3 gt SB_PA lt 5 gt VCC SB PA 7 SB PAz95 SB_PA lt 11 gt GND SB_PA lt 13 gt SB_PA lt 15 gt SB_PA lt 17 gt VCC SB_PA lt 19 gt SB_PA lt 21 gt SB_PA lt 23 gt GND SB_PA lt 25 gt SB_PA lt 27 gt SB_Rst_L lt 1 gt FS_VDD Connector Pinouts C 5 Table C 3 SBus Connector 3 Connector J4903 C 6 Section 1 NOD QO N DN OF WN r GND SB BR L 2 SB Sel L25 SBIntR_L lt 4 gt SB_D lt 0 gt SB_D lt 2 gt SB_D lt 4 gt SBIntR_L lt 15 gt SB_D lt 6 gt SB_D lt 8 gt SB_D lt 10 gt
100. ntil all DC supplies LEDs the four yellow left side All yellow LEDs should be reach nominal operating voltage denote system status the four off Buffers on the control board pass green right side denote power status signals from the power supply supply status and fan tray to the system board System The system monitors AC voltage DC board voltages fan rotation speed and system board temperature The system will shut down the power supply if monitored conditions fail to reach or to maintain nominal range POST Each system board runs POST POST POST cycles the middle individually Then POST tests the displays error messages ona yellow front panel LED ability of system boards to work terminal if connected denoting tests are running together on the backplane e displays LED codes on After about 60 seconds the system boards note POST may yellow LED turns off and the POST does not test individual SBus reset the SPARC processors and two green LEDs light any cards drives or interface cables LED codes may be lost other combination of LEDs denotes a minor or major POST next configures the system problem If the problem is omitting marginal or failing circuits minor system boot The system master is assigned to be initiates all three the first functional system board with LEDs lit at least one SPARC module residing major the system cannot in the lowest card cage slot This is run and the right side often but not al
101. o prevent conflicts over access to resources SPARCserver 1000 has a two tier arbitration system one tier monitors the boards the other tier which is higher monitors the overall system Each system board has a board arbiter BARB The function of the BARB is to determine which device bus watcher BW memory queue handler MQH or I O cache IOC is next in line to access the XDBus Functional Description B 3 lll bd Because the system boards are identical an external arbitrator must determine which board can access the system bus at any instant The external arbitrator is called the central arbiter CARB which is located on the control board B 4 SuperSPARC Module Figure B 4 is a block diagram of the SuperSPARC module Each board supports up to two SuperSPARC modules Each module contains one processor integrated circuit SMXX cache memory an MX cache memory controller MXCC and a BW interface Main memory banks are on the system board XDBus on system board XBus Processor module connector BootBus Cache memory controller External cache memory Processor Figure B4 Processor Module Block Diagram B 5 1 0 Unit Figure B 5 shows the I O section of the system board which is called the I O unit The 1 0 unit includes an SBus Interface SBI chip an IOCache IOC and an I O memory management unit known as the External Page Table XPT SBus addresses are transla
102. oard jumper settings B 1 SIMM Configuration B 1 1 System Board Rules Each system board has slots for sixteen SIMMs divided into four groups of four SIMMs each See Figure B 1 Each 64 bit data word is distributed among four SIMMs which make up a group When SIMMs are loaded onto a board they are installed in sets of four so the lowest numbered group is completely filled first SIMMs can only be installed in groups of four hence you can have zero four eight twelve or sixteen SIMMs installed on a given system board SIMM socket numbers J numbers are printed on the back of the system board J numbers refer to the socket locations U numbers refer to the corresponding devices that fit in the sockets All SIMMs installed in a given group must be of the same capacity 1 Mbyte for NVSIMMs 8 Mbyte or 32 Mbyte SIMMs from different manufacturers may be mixed within a group provided the SIMMs are of the same capacity B 1 When additional memory is added to a system the new SIMMs are always be installed in the lowest available group regardless of the board on which the SIMMs are installed When adding memory to a system begin with the system board in the lowest available card cage slot number slot 0 and fill the lowest open group Then fill the lowest available group on the system board in slot 1 etc J4100 J4300 J3700 J3900 J3300 J3500 J2900 J3100 J4000 J4200 J3600 J3800 J32
103. oard Ethernet connector on system board 0 Refer to instructions provided with your Ethernet transceivers for additional connection information The SPARCserver 1000 system supports twisted pair Ethernet installations E 5 3 Video Cables Only one CGSIX interface is allowed per system It must be installed in SBus slot 1 of system board 0 The keyboard must be plugged into the keyboard connector of system board 0 and the video cable into the GCSIX card The diagnostic program requires a monitor or terminal If the system lacks a monitor plug an RS232 TTY terminal into port A of the system board in slot 0 E 16 SPARCserver 1000 System Service Manual June 1996 Air Restrictor Board Glossary A blank board with a special air deflector fin to simulate the airflow pattern of an actual board If air restrictor boards are not installed in blank slots a condition called a thermal short is created Thermal shorts severely reduce the cooling capability of the system which can lead to equipment damage ASIC Applications Specific Integrated Circuit Backplane BARB Board Arbiter BBC BootBus Controller Many circuits that formerly were composed of many ICs and other components are now implemented by single ASICs Among these are BARB CARB BBC BIC BW MOH IOC and SBI See individual ASIC names for details The backplane is located near the center of the chassis The control board and power supply connect on one side of t
104. oards The control board generates all system wide clocks The central arbiters CARBS arbitrate disputes between the BARBS on the system boards that compete for use of the system bus LEDs on the board edge display the power and signal status Functional Description B 5 lll S Backplane connector Ka Clock generators gt Ring 2 Ring 1 JTAG buffers a Ring 0 JTAG slave JTAG PROM Leg 4 Figure B 7 Control Board Block Diagram Reset logic SVP connector B 8 SBus Cards SBus cards allow the use of a wide variety of I O options like graphic displays Ethernet FDDI printers etc Each system board supports 0 3 SBus cards B 9 Power Distribution Figure B 8 shows power distribution AC input power is routed to the power supply via a 30 ampere circuit breaker in the fan tray AC power input Fan tray Power supply gt Backplane SCSI tray Control board System boards PR AC power DC power Figure B 8 Power Distribution Block Diagram B 9 1 Power Supply The 650 watt power supply provides 1 2 5 12 and 12 volt DC power to the control and system boards via the backplane and 5 and 12 volt DC power to the SCSI tray The supply also produces 24 volt DC for the fan tray B 6 SPARCserver 1000 System Service Manual June 1996 SIMMsand Jumpers B Use this appendix to identify SIMM slot locations and to verify system b
105. on at this point To per form the link integrity test refer to Section 3 9 Disabling and Enabling the Link Integrity Test 10 5 SIMMs and NVSIMMs 10 16 Three SIMM options exist two are DRAM SIMMs The third is a nonvolatile SIMM NVSIMM See Figure 10 12 All three SIMM types are removed and replaced in the same manner Table 10 1 summarizes the SIMM variations Table 10 1 SIMM Variations Capacity Type Part Number Appearance 8 Mbyte DRAM 501 1817 xx Type A 8 Mbyte DRAM 501 1817 xx Type B 32 Mbyte DRAM 501 2196 xx Type A 32 Mbyte DRAM 501 2196 xx Type B 1 Mbyte NVSIMM featuring battery backup power 501 2197 xx Type C Note These SIMMs were designed for the SPARCserver 1000 system and are not interchangeable with other types of SIMMs Type A 8 Mbyte SIMMs are interchangeable with Type B 8 Mbyte SIMMs The two 32 Mbyte SIMM types may also be interchanged However SIMMs of different capacities cannot be interchanged within a group To select the proper SIMM socket locations See Appendix C SIMMs and Jumpers SPARCserver 1000 System Service Manual June 1996 10 Type ASIMM 2 8 or 32 Mbyte o Type B SIMM 8 or 32 Mbyte 10 Battery Jumper Type C NVSIMM n C
106. onnect the cable and swap out the transceiver if it is bad No If the physical layer checks out check the server to see if the rapd daemon was started If not reboot the server and see if it is initialized Also check the nd and nfsd init If these daemons are not initialized reinstall the client This path can not assume that the user will have enough UNIX background to fix the OS The reinstallation serves as an alternative resolution only Boot the client Figure 3 13 Branch E 4 Additional Ethernet Messages l2 SPARCserver 1000 System Service Manual June 1996 Part 3 Preparing for Service Safety and Tools Requirements 5 This chapter covers the procedures and information you need to know before you begin servicing your SPARCserver 1000 system 5 1 Safety Precautions 1000 This kit contains the Sun approved Sun ESD mat which has cushioning to protect underside components prevent board flexing and provide ESD protection Instructions for use are printed on the mat l Caution Use the Sun ESD kit provided when working on the SPARCserver To protect yourself and the equipment observe the following precautions when working on or in the server 5 1 II Ln Table 5 1 Safety Precautions Item Springfingers Problem Precaution The springfingers have sharp edges Use care when handling springfinger AC cord Wrist strap or Foot strap ESD mat
107. ons and identifies groups A system board can be installed with zero memory or from one to four groups filled For example 0 SIMMs 4 SIMMs 8 SIMMs 12 SIMMs or 16 SIMMs When installing memory first install all group 0 SIMMs on all system boards from the lowest board slot number to the highest Then install group 1 SIMMs in the same order followed by groups 2 and 3 for the remaining SIMMs General Rules for System Configuration E 9 E 10 J4100 J3700 J3300 J2900 The 8 Mbyte SIMMs of either vendor can be mixed in a group Similarly both vendor s 32 Mbyte SIMMs can be mixed in a group However a SIMM group can contain only one type of SIMM all 8 Mbyte all 32 Mbyte or all NVSIMM Additionally 8 and 32 Mbyte SIMMs can be used on the same board provided they do not reside within the same group J4000 J3600 J3200 J2800 3 3 1 Figure E 5 System Board SIMM Locations NVSIMMs Before installing NVSIMMs first activate the battery to insure data retention To activate the battery 1 Locate the jumper on the right side of the NVSIMM See Figure E 6 2 Move the jumper to the battery on position SPARCserver 1000 System Service Manual June 1996 tr lll ebe Battery ON Battery Battery OFF
108. opposite the connector press each corner of the module to ensure that it rests on the collar of the standoff 6 Press down on the tip insert of each standoff to lock the module in place 10 4 SBus Cards The system board has three SBus card locations See Figure 10 6 To select the card location see Appendix E General Rules for System Configuration Caution Use the Sun ESD kit provided when performing these procedures SBus cards SBus connectors Figure 10 6 SBus Card Locations 10 10 SPARCserver 1000 System Service Manual June 1996 10 10 4 1 Removal 1 Remove two screws that secure the SBus card to the back panel Save the screws for installation of a replacement SBus card or a filler panel 2 Unlock the SBus card by pulling up the tips of the two standoffs Pull up the tip insert of a standoff to unlock it See Figure 10 3 3 Hold the card by the edges near the connector and gently loosen the card from the socket You may need to remove SBus cards SIMMs or SuperSPARC Modules near the object SBus card to make enough room to grip the card during removal Caution The connector housing may break if the SBus card is tilted too far 4 Lift the SBus card from the socket at an angle while guiding the face plate out from the back panel opening See Figure 10 7 5 Place the SBus card in an antistatic bag 6 If the SBus card is not immedia
109. opyright et distribu avec des licences qui en restreignent l utilisation la copie etla d compilation Aucune partie de ce produit ou de sa documentation associ e ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Des parties de ce produit pourront tre deriv es du syst me UNIX et du syst me Berkeley 4 3 BSD licenci par l Universit de Californie UNIX est une marque enregistr e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Sun Sun Microsystems le logo Sun et Solaris sont des marques d pos es ou enregistr es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC utilis es sous licence sont des marques d pos es ou enregistr es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc Les utilisateurs d interfaces graphiques OPEN LOOK et Sun ont t d velopp s de Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox Corporation pour la recherche et le d veloppement du concept des interfaces
110. p Panel 7 7 Replacing the Popouts in the Top Panel 7 7 Removing the Feet 7 8 Subassembly Location 8 2 Fan Tray ones ME deed ett aede t ee en 8 3 SPARCserver 1000 System Service Manual June 1996 Figure 8 3 Figure 8 4 Figure 8 5 Figure 8 6 Figure 9 1 Figure 9 2 Figure 9 3 Figure 9 4 Figure 9 5 Figure 9 6 Figure 9 7 Figure 9 8 Figure 9 9 Figure 9 10 Figure 9 11 Figure 9 12 Figure 9 13 Figure 10 1 Figure 10 2 Figure 11 1 Figure 11 2 Figure 11 3 Figure 11 4 Figure 11 5 Figure 11 6 Figures SCSI Tray Assembly nenio ea te tii ea iaa 8 4 Power EE 8 6 Backplane circ Leste SS du ed AN EE kan e 8 8 Removing the Backplane 8 8 Removing the Mounting Bracket from the SCSI Tray 9 2 Removing the CD ROM Drive from the Mounting Bracket 9 3 Removing the Tape Drive 9 4 Removing the Disk Drive Tray 9 6 Removing the Disk Drive from the Mounting Plate 9 6 Removing the Control Board 9 8 Removing Disk Card Mounting Screws 9 10 Removing or Installing the Disk Card 9 11 Closing the Fjector Injector Levers 9 12 Single Disk Card per SCSI 2 Host Adapter Cabling 9 13 Multiple Disk Card per Wide SCSI 2 Hos
111. per board SunCD Plus or SunCD 2Plus drive 4 mm DAT tape drive or 8 mm tape drive The SPARCserver 1000 system features an architecture allowing incremental system expansion The SPARCserver 1000 is a stackable tabletop unit featuring front and rear component accessibility See Figure 1 1 11 1 2 Figure 1 11 8 SPARCserver 1000 System The internal components of SPARCserver 1000 system shown in Figure 1 lare Power supply Fan tray SCSI tray assembly with on board controller System board SPARCserver 1000 System Service Manual June 1996 II pren System board Control board Internal Components Figure 1 2 1 3 Product Description 1 4 1 1 1 Chassis Assembly The chassis assembly see Figure 1 3 consists of Chassis Backplane The backplane is near the center of the chassis This allows for insertion and removal of system components from the system front and rear Card guides Backplane Figure 1 3 Chassis Assembly The SPARCserver 1000 backplane contains XDBus 64 bit data and 1 bit parity System monitoring bus System scan bus SPARCserver 1000 System Service Manual
112. pter screws 2 discard Figure 10 3 Removing the SBus Card Retainer and Adapter Bracket Link Integrity Test 4 For DSBE S and FSBE S cards remove the two outer retaining screws refer to Figure 10 9 but do NOT remove the middle screw or the springfinger Use a 0 Phillips screwdriver and a 3 16 nut driver or socket wrench 5 For DSBE S and FSBE S cards configure jumper J0302 for link integrity test functionality Refer to DSBE S Figure 10 9 FSBE S Figure 10 10 a Put the shunt over both pins to disable the Link Integrity Test as shown in Figure 10 11 Disabled b Put the shunt in one pin to enable the Link Integrity Test as shown in Figure 10 11 Enabled at the hub and at the SBus card In the event of loss of carrier or not responding problems check the status of the link enable on both the SBus card and the hub Caution If the customer chooses to disable the test it must be disabled both System Board and Component Replacement 10 13 Jumper J0302 SE Springfinger Back panel Jackscrews Phillips screw Se Figure 10 9 DSBE S SBus Card o o Figure 10 10 FSBE S SBus Card 10 14 SPARCserver 1000 System Service Manual June 1996 10 Link Integrity Test O L1 O O 2 1 2 1 Disabled Enabled Figure 10 11 Disabling and Enabling the Link Integrity Test 10 4 3 Installing an SBus Card 1 If a
113. r n new command mode gt Type the following gt n lt return gt This yields the ok prompt 2 4 SPARCserver 1000 System Service Manual June 1996 2 3 Enter the appropriate command to probe the system for SCSI 2 devices a To probe all SCSI 2 devices installed in the system probe scsi all return b To confine the probe to SCSI 2 devices hosted by a specific on board or SBus SCSI 2 host substitute for variables A and B in the command below where A is the board number 0 3 and B is the SCSI 2 host 0 for on board SCST 2 1 2 or 3 for the corresnonding SBus slot probe scsi all io unit f eA200000 sbi 0 67 Ama B 81000 lt return gt 4 Verify the drive in question is listed After entering the command above a list of drives like the one below displays Target 0 Unit 0 Disk lt drive brand name gt Target 3 Unit 0 Disk drive brand name Target 5 Unit 0 Tape lt drive brand name gt Target 6 Unit 0 Removable Read Only Device The Target lines identify the SCSI 2 addresses of installed devices If the address is listed for the device in question installation was successful If the address is absent verify the cables are installed correctly 5 Reboot the system using the command below reset return The screen goes blank for several seconds as the system reboots Diagnostics and Commands for Troubl
114. rSPARC Module and SBus Card Slot identification codes are hardwired into the backplane These codes functionally configure the board for the slot address it occupies System boards can be installed in any slot without need for jumper or other configuration The BootBus is located on the system board This bus connects the OpenBoot EPROM set on system board to the SPARC module s See also Bus There are six basic types of busses in the SPARCserver 1000 system SPARCserver 1000 System Service Manual June 1996 Bus Arbitration System BW Bus Watcher Cache CARB Central Arbiter Card 4 XDBus the card cage backplane bus 5 XBus used for high bandwidth on system boards between BW chips and SuperSPARC modules and between IOC and SBI chips 6 SBus services SBus cards on system boards 7 Processor bus found only on the SuperSPARC module 8 BootBus this system board bus connects the OpenBoot EPROM to the SuperSPARC module 9 JTAG for factory use only When there are at least two SuperSPARC modules in the system a system of bus arbitration is required to govern which processor has control of the system resources at any moment The SPARCserver 1000 arbitration system consists of one Central Arbiter CARB on the control board and one Board Arbiter BARB on every system board The system board has two BWs one for each processor BWs convert XDBus signals to XBus signals and pass them to the cache cont
115. red on for the first time OBP may prompt you to select a system board to become the new master This prompt will appear only if The system does not recognize any board as the system master More than one board is recognized as being qualified to function as the system master SPARCserver 1000 System Service Manual June 1996 No lll Caution To see the OBP message prompt the system master board must be connected to a terminal If the terminal is connected to the wrong board the message will not appear The system may seem to be locked up but OBP is only pausing waiting for you to respond to the prompt The following example for a three board system shows the prompt and the recommended responses 0 and y ttya initialized Need to select system master from the following boards Board 0 nvram slave Prom Version 2 11 Board 1 nvram slave Prom Version 2 11 Board 2 nvram slave Prom Version 2 11 Pleas nter the desired board 0 Are you sure lt y n gt y Resetting If you enter an illegal board number or select a board that has no SuperSPARC modules OBP will prompt you for another selection If there is no terminal on the system remove all system boards from the card cage except the one in slot 0 This action forces OBP to select the board in slot 0 board as the new master Note The system board in slot 0 must have at least one SuperSPARC module 2 5 2 System Boards
116. roller MXCC on the processor module Together the BWs and MXCC control the flow of information between the XDBus and the processors and their respective cache SRAMs The system design places a number of memory caches adjacent to various busses for more efficient data transfer A system of central arbiters one CARB on the control board and a board arbiter one BARB on every system board determine which processor on which system board controls the system bus at any given time In this manual the term card refers to a 3x5 inch SBus card See also Board Module and SBus Card An exception is the 2 1 Gbyte disk card Glossary 3 Card Cage Card Slot CC Cache Controller Clock Generation Control Board Disk card Filler panel ID IOC I O Cache J number Jumper Glossary 4 By convention boards are installed in a card cage not a board cage The SPARCserver 1000 system card cage is accessed from the rear of the enclosure that contains up to four system or other boards The card cage provides card guides to guide the board into the backplane Each system board has three card slots for SBus interface cards See MXCC System clocks are generated on the control board and are distributed to system boards by way of the card cage backplane The control board is part of the XDBus arbitration system A central arbiter ASIC CARB on the control board works in cooperation with board arbiter ASICS BARBs on
117. rom the 5 1 4 inch device bracket Note Slide the drive out from the front if a tape drive is mounted above it Ln SPARCserver 1000 System Service Manual June 1996 CO II Drive mounting screws 4 Figure 9 2 Removing the CD ROM Drive from the Mounting Bracket 9 1 2 Replacement Note Verify the ID SELECT PARITY and PREVENT ALLOW jumpers are correct before replacing the drive Set them if necessary For the correct configuration instructions refer to Appendix E Section E 4 Selecting Drive ID Numbers in the SCSI Tray 1 Slide the CD ROM drive into the bottom position of the 5 1 4 inch device bracket 2 Set the SCSI ID jumpers 3 Install four screws to secure the CD ROM drive to the bracket 4 Slide the 5 1 4 inch device bracket with CD ROM drive installed into the SCSI tray assembly from the front and install two retaining screws 5 Reconnect the power and CD ROM drive at the drive rear Storage Devices 9 3 7 9 2 Tape Drive 9 2 1 Removal The optional tape drive is located on the SCSI tray assembly top left side 1 2 Tape drive Disconnect the power and SCSI 2 cables from the rear of the tape drive Remove two screws securing the bracket to the tray Remove the 5 1 4 inch device bracket from the tray See Figure 9 1 Slide the bracket out of the tray from the front Remove the tape drive from the 5 1 4 inch device bracket Remove four screws two
118. ropriate procedure for your operating system After boot check the status of the system by inspecting system status LEDs on the front panel See Table 6 1 and Figure 6 5 Table 6 1 Front Panel LED System Status Location Condition Left LED On DC power supply is receiving AC current Middle LED On first 60 seconds of AC power self tests are running Off after self tests end no hardware failures detected On after self tests end hardware failure was detected Right LED Off first 60 seconds of AC power self tests are running On after self tests end system is running Off after self tests end system cannot run repair is needed Ideally after the self tests finish both left and right LEDs should be on The less than ideal condition is if all LEDs are on system needs service but is able to run The worst conditions are if the left and middle LEDs are on system cannot boot or if none of the LEDs is on SPARCserver 1000 System Service Manual June 1996 Part 4 Subassembly Removal and Replacement 7 1 Front Panel Internal Access This chapter provides the information necessary to prepare the system for service after the system has been powered off To access the SPARCserver 1000 SCSI tray subassembly the power supply and the backplane remove the front panel and the EMI shield To access the other side of the backplane remove all system boards and air restrictor panels Yo
119. s Caution The system chassis power must be turned OFF and the AC power cord must remain plugged in to ensure a proper ground Caution The system board and its modules and cards have surface mount components that can be broken by flexing the board To minimize the amount of board flexing observe the following precautions Hold the system board only by the edges near the middle of the board where the board stiffener is located Do not hold the board only at the ends When removing the board from an antistatic bag keep the board vertical until you lay it on the Sun ESD mat 10 1 10 Do not place the system board or SBus cards on a hard surface Use a cushioned antistatic mat The board connectors and components have very thin pins that bend easily Do not use an oscilloscope probe on the components The soldered pins are easily damaged or shorted by the probe point Transport the board in an antistatic bag 10 3 System Board Description 10 2 Figure 10 1 shows the major components on the system board SBus connectors 10BaseT Ethernet connector SCSI connector Keyboard connector Serial connectors Figure 10 1 System Board Three Quarter View All system boards are basically the same No jumper changes are necessary Minimum configuration for the board in slot 0 the system master is a SuperSPARC module in location A See the note below SPARCserver 1000 System Service Manual June 1996 IUE
120. stem board but retain the modules Yes If a module error follow Branch A 1 and swap out the module Figure 3 6 Branch B 1 Fails Self Test SIMM memory is checked during POST The J number and physical address of the failed SIMM is displayed on the terminal during POST Record the J number of the failed SIMM Find the SIMM location by checking Figure 11 13 Remove and replace the SIMM Ensure that the SIMM replaced is of the correct value and properly installed in the correct location Power on the unit in DIAG mode and observe POST to ensure the SIMM passes self tests Figure 3 7 Branch B 2 SIMM Memory Fault Troubleshooting Flow Diagrams e 3 8 Check the SunDiag manual for a list of SBus tests If there is a test follow the procedure for running SunDiag the System must be able to complete the boot process SBus cards are not tested in POST You may be unable to troubleshoot down to a specific SBus card failure but all Sbus cards contain a PROM and onboard diagnostics There are two ways to do limited troubleshooting for Sbus cards SunDiag and Open Boot PROM Run SunDiag program with test enabled for the SBus card in question If it fails swap the SBus card and repeat the test If the board is not faulty the problem may be a serial cable peripheral modem or patch panel Next attempt to boot the system Most SBus cards carry a self test in
121. stem master is usually the OBP master This PROM controls the boot process If the system master is replaced at the customer site by a new system board the OpenBoot PROM on the replacement board will lack the specific system information required for the OBP master In a single board system OBP will program the PROM on the board by default However in a multiple board configuration OBP will prompt you to select a system board to be programmed as the OBP master E 2 3 1 Additional System Master Details If a serial interface TTY console is used it must be connect to serial port A on the system master Note The system master board must connect to a terminal or you will not see the OBP message If the terminal is connected to the wrong board the message will not appear At this point the system may seem to be locked up but OBP is only pausing waiting for you to respond SPARCserver 1000 System Service Manual June 1996 E If a color monitor is used a color graphics interface card must be installed in SBus slot 1 Only one color graphics interface is allowed in the system E 3 System Slave Boards The remaining system boards are slave boards because the master board exercises control during portions of boot and other system operations For uniformity of configuration and ease of service install and equip slave system boards according to the guidelines below These guidelines are not required by system architectur
122. system boards to determine which processor controls the bus structure at any instant The control board mounts on top of the SCSI tray An optional SCSI 2 disk expansion board featuring four 3 1 2 inch disk drives The card cage can accommodate up to three residing in slots 1 3 See Air Restrictor Board Identity code number or address ID is required for each SCSI 2 device installed in the SCSI tray The IOC controls movement of data to and from the SBus card slots A J number is the location on a schematic drawing or printed circuit board of a device socket In this manual a J number corresponds to a U number which is the SIMM or integrated circuit that occupies the device socket A jumper is a small metal sleeve that slides over two adjacent pins in a 2 or 3 pin header jumper receptacle to provide an electrical connection SPARCserver 1000 System Service Manual June 1996 Key Switch LED Indicators Module The key switch on the system front panel has four positions Standby On Diagnostics and Locked reset switch is disabled L1 A is disabled System Front Panel For an explanation of this display refer to Table 3 1 Terms Used in the System Status Display System Board The system board has ten LEDs on the board rear panel Two green LEDs left positions denote the presence of zero one or two SuperSPARC modules The remaining eight yellow LEDs right positions display board activity and status S
123. t 53 gt 41 XData lt 54 gt 91 XData lt 55 gt 42 XData lt 56 gt Gnd 92 XData lt 57 gt 43 XData lt 58 gt 93 XData lt 59 gt 44 XData lt 60 gt Gnd 94 XData lt 61 gt 45 XData lt 62 gt 95 XData lt 63 gt 46 BootCmd lt 2 gt Gnd 96 BootData lt 3 gt 47 BootData lt 2 gt 97 BootData lt 1 gt 48 BootData lt 0 gt Gnd 98 CCErr L 49 BdRst L 99 BootCmd lt 1 gt 50 BootCmd 0 100 XGnt L C 10 SPARCserver 1000 System Service Manual June 1996 General Rules for System Configuration E This appendix lists recommended priorities and locations for System boards SuperSPARC modules SBus modules SIMMs Drive IDs SCSI cables Ethernet cables Video cables E 1 Selecting Installation Locations Each component described in this appendix has a specific recommended location The following sections describe the location for each component E 2 System Master Board The system board slot numbers are marked on the card cage Install system boards from the lowest card cage slot number 0 to the highest 9 Install filler panels in all empty slots E 1 E 2 The system board must be installed in card cage slot 0 If the system has an TTY console connect it to port of the system master A TTY console is not normally required if the system is in auto boot mode see the OpenBoot Command Reference for instructions on enabling and disabling auto boot E 2 1 Identifying the System Master To determine which board is the system m
124. t Adapter Cabling 9 14 Opening the Ejector Retainer to Remove a Disk Drive 9 15 Closing the Fjector Retainer to Install a Disk Drive 9 16 System Board Three Quarter View 10 2 System Board Block Diagram 10 4 Removing the System Board 11 3 Closing the Ejector Injector Levers 11 5 Locking and Unlocking Standoffs 11 6 SuperSPARC Modules A and B 11 7 Installing SuperSPARC Module B 11 9 SBus Card Locations 11 10 XV xvi Figure 11 7 Figure 11 8 Figure 11 9 Figure 11 10 Figure 11 11 Figure 11 12 Figure 11 13 Figure 11 14 Figure 11 15 Figure 11 16 Figure 11 17 Figure B 1 Figure B 2 Figure B 3 Figure B 4 Figure B 5 Figure B 6 Figure B 7 Figure B 8 Figure C 1 Figure C 2 Figure D 1 Figure D 2 Figure D 3 Figure E 1 Removing or Installing an SBus Card 11 12 Removing the SBus Card Retainer and Adapter Bracket 11 13 DSBE SSBus Card ord pe ach Gk aes ate gaat nates 11 14 ESBE7S SBus Cards nna de LUE EF dee dore uv ad Tel 11 14 Disabling and Enabling the Link Integrity Test 11 15 SIMMs and the NVSIMM Battery Side 11 17 SIMM Socket Locations 11 18 Unlocking a SIMM 11 18 Creating Space
125. t adapter to the OUT port of the next upstream disk card in the daisy chain see example cabling in Figure 9 10 6 Install the appropriate item on the OUT port single disk card per host adapter or the last wide SCSI 2 disk card in a daisy chain install a terminator see Figure 9 10 any upstream disk card in a daisy chain connect the SCSI 2 cable feeding the next downstream disk card in a daisy chain Figure 9 10 Storage Devices 9 13 lll CO D pit E I3 AM H J SCSI 2 cable to host adapter in oF SPARCserver 1000 System m n a F Terminator Note Example cabling Your cabling G GI pu EN and termination may differ Figure 9 11 Multiple Disk Card per Wide SCSI 2 Host Adapter Cabling 9 6 Disk Card Disk Drive With the disk card removed from the chassis replace a disk drive as follows 1 Position the antistatic mat on the work surface Place the card on the mat Caution Observe all safety precautions detailed in Chapter 5 with regard to ESD and antistatic mat use Failure to do this may result to disk drive damage 2 Remove the old disk drive a Press the latch on the ejector drive retainer to release it b Carefully open the ejector drive retainer The drive should slide out from the connector
126. t be removed to gain access to the backplane To remove the air restrictor board 1 Locate the air restrictor boards at the rear of the system chassis They are simple boards with pull tabs and no connectors or components 2 Remove the two screws securing the air restrictor board to the card cage Set the screws aside for reinstallation See Figure 7 3 Internal Access 7 3 7 4 7 4 Side Panels Figure 7 3 Removing Air Restrictor Board Retaining Screws 3 Grasp the rounded pull tabs on the bottom of the board Pull the tabs and board toward you until it clears the chassis The side panels are self attached slide and lock panels Note You do not have to remove the side panels to access any of the system components or subassemblies To remove the side panels 1 Remove the front panel as described in the previous section 2 Grasp one panel with both hands and slide it towards the back of the system then lift the panel off of the chassis In some cases it may be easier to push the front edge of the side panel toward the chassis rear See Figure 7 4 Repeat for the other side panel SPARCserver 1000 System Service Manual June 1996 7 5 Top Panel Figure 7 4 Removing the Side Panels The top panel slides rearward to a release point then lifts
127. t status E1 E 2 E 3 Figure 3 12 Ethernet error messages E 4 Figure 3 13 3 1 3 3 1 Flow Diagrams Physical Inspection Physical inspection of the system eliminates obvious problems Inspect the system before operating or changing the system status and before proceeding with other troubleshooting measures Power on Self test POST This branch focuses on monitoring the power on capability of the system and the system s ability to pass the initial self tests Monitoring System Start Up The system start up behavior focuses on the system s ability to boot up after the self tests This branch complements the system configuration branch by using the system capabilities for configuration expansion and total system test System Bus Configuration The system must be properly configured according to specific guidelines to ensure proper functioning This branch checks the backplane and card cage configuration Checking the Net Monitoring network integrity uncovers faults in both the physical and application layers Fault isolation in this branch primarily focuses on the physical medium Figure 3 1 Troubleshooting Flow Diagram Overview ded SPARCserver 1000 System Service Manual June 1996 Physical Inspection Read system logbook if available Check for physical damage to monitor chassis and cables Ensure that cables and AC cord are securely connected Ensure voltage is120 240 Vac
128. ted into memory and O addresses by the 1 0 memory management unit which is controlled by the SBus interface chip B 4 SPARCserver 1000 System Service Manual June 1996 XDBus on system board External page table I O cache ESC logical SBus Slot 0 SBus Slot 1 SBus Slot 2 SBus Slot 3 Figure B 5 I O Unit Block Diagram B 6 Main Memory Unit Memory queue handler MQH Figure B 6 shows the system board main memory section the main memory unit Each system board contains one memory queue handler MOH Each MOH controls up to 16 SIMMs using four programmable decode registers located in the MOH These registers can be programmed to handle DRAMs with densities from 1 Mbit to 256 Mbit The memory described by one decode register is known as a group and the memory controlled by one MOH is called a bank Because each decode register describes the memory in a group it is possible for the decode registers for a single MOH to handle SIMMs of different densities if their timing characteristics are the same See Appendix A for a more detailed description of SIMMs and SIMM groups XDBus on system board B 7 Control Board Figure B 6 Main Memory Unit Block Diagram Figure B 7 is a detailed control board block diagram One control board serves the entire system regardless of the number of system b
129. tely replaced install a filler panel part number 340 2305 xx on the back panel opening of the system board To secure the filler panel use the screws that were removed in step 1 down creates a gap at the top edge of the SBus slot opening that can impair Caution Be sure to install the filler panel right side up installing it upside system cooling and regulatory compliance System Board and Component Replacement 10 11 10 Back panel screws SBus card Figure 10 7 Removing or Installing an SBus Card 10 4 2 Preparing a New SBus Card Note If the new SBus card has an adapter bracket See Figure 10 8 remove the bracket by performing the procedures in this section If the SBus card lacks an adapter bracket go to Section 10 4 3 Installing an SBus Card 1 Open the protective packaging and take out the SBus card 2 Remove the adapter bracket from the SBus card rear panel See Figure 10 8 Using a 0 Phillips screwdriver remove two screws securing the adapter to the card rear panel The adapter bracket and screws are not needed for installation 3 Remove the black plastic card retainer shipped with the card See Figure 10 8 Spread the ends of the retainer apart to remove it from the card The retainer is not needed for this installation 10 12 SPARCserver 1000 System Service Manual June 1996 10 Card retainer discard a i SBus card rear panel P Ss Adapter bracket discard a Ada
130. tem The root disk is the disk drive where the operating system resides This drive is in the SCSI tray that is located behind the front panel The SBI implements the interface between the SBus and the XBus There is one SBI on each system board Located on the system board this bus connects up to three optional SBus cards to the SBus Interface controller SBI which connects in turn interfaces with other busses on the system board Any of a large number of available cards providing optional features to the system Three SBus connectors are present on every system board The SBus operates at 20 MHz for SPARCserver 1000 and 25 MHz for SPARCserver 1000 This tray can hold up to six SCSI 2 devices and the control card The chassis accommodates one SCSI device tray SIMM Single In line Memory Module Status Registers SuperSPARC Module Sixteen SIMM sockets reside on the system board A SIMM consists of control circuitry and numerous DRAMs SIMMs are 8 or 32 Mbyte See also NVSIMM Three status registers reside on the system board These registers monitor LEDs reset status fan temperature and DC AC power conditions Board and processor ID are also monitored in these read only registers This 3x5 inch card contains one SuperSPARC processor cache memory and a cache controller Note that main memory SIMM groups reside elsewhere on the system board A system board can have two SuperSPARC modules A SPARCserver 1000 system
131. tem and can lead to equipment damage from overheating 1 A disposable EDS kit can lose effectiveness after a single use 5 2 Tools Required 5 2 Have the following tools available before you begin Sun ESD mat and grounding wrist strap 0 and 1 Phillips screwdriver Flat blade screwdriver SPARCserver 1000 System Service Manual June 1996 Powering Offand On 6 Use the information in this chapter to power off and on the system 6 1 Powering Off the System Once the diagnostics are completed you can remove the TTY terminal However do not disconnect the terminal while the system is running Before turning off the system power halt the operating system any cable while power is applied to the system Caution To avoid damaging internal circuits do not disconnect or plug in To shut down the system and give users a shutdown warning 1 Back up the system files and data to tape if necessary 2 Notify users that the system is going down 3 Halt the system using the appropriate commands 4 Wait for the system halted message and the boot monitor prompt 6 1 6 2 5 Turn the key switch on the front panel to the Standby position fully counterclockwise See Figure 6 1 Figure 6 1 Key Switch in the Standby Position 6 Turn the AC power switch on the system rear to off See Figure 6 2 SPARCserver 1000 System Service Manual June 1996 O lll Figur
132. tem boards E 5 slot assignments E 1 software operating system 4 12 specifications electrical A 2 environmental A 2 physical A 1 power supply A 2 standoff lock and unlock 11 6 usage 11 5 status LEDs 1 5 2 4 3 17 6 8 storage devices 9 1 to 9 13 SunCD Plus SunCD 2Plus removal 9 2 replacing 9 3 SuperSPARC module Glossary 7 block diagram 10 4 connectors D 9 E 5 description B 4 location 10 2 E 5 removing 11 6 to 11 8 replacing 11 9 troubleshooting 4 5 switch AC power 1 6 key Glossary 5 SPARCserver 1000 System Service Manual June 1996 reset Glossary 7 system control board mounting 1 7 external features 1 1 features 1 1 internal characteristics 1 2 overview 1 1 power on off 6 1 system board block diagram 10 4 description of 10 2 Glossary 8 field replaceable unit 12 2 12 5 illustration 10 2 D 2 jumper C 3 master E 1 rules C 1 SIMM memory rules C 1 system complement 1 8 T tape drive removal 9 4 terminal settings 3 9 testing SBus card 4 8 top panel removal 7 5 troubleshooting boot path 4 10 status 4 12 ethernet messages 4 12 LEDs do not light 4 3 network 4 11 NVRAM TOD 4 10 overview 2 1 physical system 4 3 POST 4 6 SBus card 4 8 SIMM memory 4 7 SuperSPARC module 4 5 system boot up 4 9 tty terminal need for 1 9 removal 6 1 set up characteristics 11 22 U unlocking SIMMs 11 19 u number SIMM memory 4 7 11 17
133. to Remove a SIMM 11 19 NVSIMM Jumper Locations 11 20 OpenBoot PROMs on the System Board 11 21 SPARCserver 1000Simplified Block Diagram B 1 System Board Components B 2 Detailed Block Diagram B 3 Processor Module Block Diagram B 4 I O Unit Block Diagram B 5 Main Memory Unit Block Diagram B 5 Control Board Block Diagram Be Power Distribution Block Diagram Be SIMM Group Locations on the System Board C 2 Jumper Locations on the System Board C 4 System Board Three Quarter View D 2 Keyboard Mouse Connector Pinout D 2 Serial Port A and B Connector Pinouts D 3 System Board Open Boot PROM Location EA SPARCserver 1000 System Service Manual June 1996 Figure E 2 Figure E 3 Figure E 4 Figure E 5 Figure E 6 Figure E 7 Figure E 8 Figure E 9 Figure E 10 Figure E 11 Figure E 12 Figures SuperSPARC module Locations E 6 SBus Card Locations E 7 SIMMs and NVSIMM c sa dentes V hava aa rabat E 9 System Board SIMM Locations E 10 NVSIMM Jumper Locations E 11 SCSI Tray Assem
134. trictor board 7 3 boot PROM 11 20 control board 9 7 disk drive 9 5 EMI shield 7 2 front panel 7 1 SBus card 11 10 to 11 11 filler panel 11 15 side panels 7 4 SunCD Plus SunCD 2Plus 9 2 SuperSPARC module 11 6 to 11 8 system boards 11 1 tape drive 9 4 top panel 7 5 7 8 popouts 7 5 tty terminal 6 1 replaceable units 12 1 to 12 6 Glossary 6 system board 12 2 replacing boot PROM 11 21 control board 9 8 disk drive 9 7 SBus card 11 15 SIMM 11 19 to 11 20 SunCD Plus SunCD 2Plus 9 3 SuperSPARC module 11 9 tape drive 9 5 top panel popouts 7 7 reset switch Glossary 7 watchdog 3 17 S safety precautions 5 1 SBus Glossary 7 SBus card connector D 4 description B 6 fault 4 8 filler panel 11 15 installation 11 12 to 11 16 pinout D 4 preparation 11 12 removal 11 10 to 11 11 retainer 11 12 slots 1 9 system board capacity E 7 SCSI disk card 9 9 drive ID numbers E 11 tray assembly 1 7 contents 1 7 drive ID numbers E 11 selecting SCSI ID numbers E 11 SIMM locations E 8 SuperSPARC module location E 5 serial port connectors pinouts D 3 service preparation 10 1 setup terminal 3 9 shield EMI 7 2 side panels removal 7 4 SIMM configuration rules C 1 failure C 3 installation 11 19 to 11 20 E 9 locations E 8 memory troubleshooting 4 7 options E 8 removal 11 16 to 11 19 socket numbers C 1 unlocking 11 19 u number displayed 11 17 slave sys
135. u must remove the front panel before you can remove the EMI shield The front panel rests in a groove cut on the top front edge of the chassis To remove the front panel 1 Remove the key from the key switch 2 Push up on the latch located on the bottom center of the front panel Place your fingers under the arrow embossed on the front panel and push up to release the latch See Figure 7 1 7 1 lll N Figure 7 1 Removing the Front Panel 3 When the bottom of the panel is released gently pull the bottom of the front panel towards you and lift it off of the chassis Set the panel aside 7 2 EMI Shield To remove the EMI shield m Loosen six captive retaining screws securing the EMI shield to the chassis N With your hands on the bottom of the EMI shield pull the bottom towards you to disengage it from the chassis Set the EMI shield aside See Figure 7 2 Microsystems Inc is not responsible for regulatory compliance for a Caution Re install the EMI shield before operating the system Sun SPARCserver 1000 System which is operated with the EMI panel removed rag SPARCserver 1000 System Service Manual June 1996 gt a lll Captive retaining screws 6 Figure 7 2 Removing the EMI Shield 7 3 Air Restrictor Boards The SPARCserver 1000 can have up to four boards installed Slots not occupied by functional boards must have air restrictor boards installed These air restrictor boards mus
136. until fully seated 5 Tighten the four captive retaining screws Note Due to normal machine tolerances it is best to thread all four screws in loosely about 1 2 turns then go around and tighten each screw 6 Replace the EMI shield and the front panel Caution Replace the EMI shield before operating the system Sun Microsystems Inc is not responsible for regulatory compliance for a SPARCserver 1000 System which is operated with the EMI panel removed The power supply is located in the lower front of the SPARCserver 1000 system behind the front cover and EMI shield See Figure 8 1 8 3 1 Removal 1 Remove the front panel and EMI shield See Chapter 7 Internal Access 2 Locate the power supply in the SPARCserver 1000 system lower front Major Subassemblies 8 5 II Co 3 Loosen two captive retaining screws securing the supply to the chassis 4 Rotate the injector ejector levers down toward you until straight out 5 Firmly grasp the injector ejector levers and pull until you feel the power supply disengage from the chassis 6 Slide the power supply from the chassis See Figure 8 2 Warning The power supply is heavy Grip it securely before sliding it all the way out of the chassis or it could fall and injure personnel or equipment Retaining screw and Injector ejector lever hidden SCH Retaining screw Figure 8 4 Power Supply 8 3 2 Replacement 1 Slide the power supply
137. up the system files and data to tape if necessary 3 Halt the system using the appropriate commands 4 Wait for the system halted message and the boot monitor prompt 5 Turn the key switch to the standby position See Figure 2 3 Diagnostics and Commands for Troubleshooting 2 9 II No Locked Figure 2 3 Key Switch 2 7 Running OBP and POST 1 To reach and activate the reset switch a Remove the key from the key switch b Remove the front panel Lift up on the latch at the bottom of the panel The top of the front panel rests in a grooved channel on the system top front edge Once unlatched the front panel lifts off See Figure 2 4 c Insert the back of a pencil or other narrow object into the small opening in the center of the metal face plate and press the reset button See Figure 2 5 2 After the system has been reset replace the front plastic panel Rest the top of the front panel in the grooved channel on the top panel Push in on the lower portion of the front panel until it snaps back into place 3 Return the key to the key switch 2 10 SPARCserver 1000 System Service Manual June 1996 No lll Figure 2 4 Removing the Front Panel Warning Once the system is operating do not move or attempt to move the SPARCserver 1000 with the system power on Failure to heed this caution may result in catastrophic disk drive failure Always power the system off completely befor
138. us card in slot 1 to get a firm grip on SuperSPARC Module B A firm grip is necessary to remove the module from the connector without breaking the connector 4 Place the SuperSPARC Module in an antistatic bag 10 8 SPARCserver 1000 System Service Manual June 1996 10 Figure 10 5 Installing SuperSPARC Module B 10 3 2 Replacing a SuperSPARC Module 1 Unlock standoffs for the chosen location if they are not already unlocked Pull up the tip insert of a standoff to unlock it See Figure 10 3 2 Take the module out of the protective packaging and inspect the connector for bent pins 3 Place the module on the standoffs and align the module connector with the system board socket For SuperSPARC Module B slide the back panel end the side opposite the connector into place under the lip of the back panel filler panel then align the connector with the socket Ensure holes in the board align with filler panel pins See Figure 10 5 back panel during installation If it does the board will not seat properly in the Caution Ensure the heat sink does not catch on the lip of the system board backplane System Board and Component Replacement 10 9 10 4 Hold the module by the edges near the connector and firmly but gently press the module down until the connector is fully seated Caution Do not rock the module onto the socket the plastic connector housing may break 5 Starting from the side
139. use 1Mbit by Abt DRAMs Two vendors are used so a slight variation exists in physical appearance between the two products See Figure E 4 The 32 Mbyte high density SIMMs use 4 Mbit by 4 bit DRAMs Each vendor uses the same printed circuit card for both the 8 and 32 Mbyte SIMMs so no major difference in appearance exist between a given vendor s high and low density SIMMs The 1 Mbyte NVSIMM uses 128 Kbit by 8 bit SRAM See Figure E 4 SPARCserver 1000 System Service Manual June 1996 E SIMM Vendor 1 1 2 3 9 5 1 1 1 Capacity Type P N 1 1 8 Mbyte DRAM 501 1817 cBs4 32 Mbyte DRAM 501 2196 1 34 35 68 SIMM Vendor 2 Capacity Type P N 60P 8 Mbyte DRAM 501 1817 1 32 Mbyte DRAM 501 2196 ces 11F 11P oss 22p 22P 35 68 NVSIMM Capacity Type P N 1Mbyte NVSIMM 501 2197 O O 1 34 35 68 Figure E 4 SIMMs and NVSIMM The system board has 16 SIMM sockets physically divided into two rows of eight The SIMMs are also logically divided into four groups of four known as group 0 1 2 and 3 Figure E 5 shows SIMM locati
140. utes to complete if the key switch is in the On 1 position or the Secure position Observe the system board LEDs Continue to follow the LED patterns until the self tests are complete After POST ends 8 yellow LEDs on the system master should continue cycling Yellow LEDs on other system boards should stay on until OBP ends and the operating system begins running H you have a terminal a message will be displayed Cycling Pattern Are the LEDs cycling or frozen A set of 8 yellow LEDs turned off indicates a problem board Did self tests pass Figure 3 5 Branch B Power on Self test POST Functions 3 6 SPARCserver 1000 System Service Manual June 1996 Qo lll gt The system failed self test A terminal is required to see the failed test If POST is run in the diagnostic mode the failing board will loop on the error The LED pattern should be frozen except for memory tests Y Connect a terminal to the failed board Initiate POST for more details on the failure Retry the self test that failed to ensure it is not an intermittent failure Run the diagnostic menu See Section 3 7 Running OBP and POST for instructions Examine the system status display Do messages indicate a board or module error In the diagnostic menu enter the NVRAM Management menu and test for memory failure If a board error swap the sy
141. ways slot 0 green LED remains off 2 2 SPARCserver 1000 System Service Manual June 1996 No lll Table 2 1 Hardware and Software Control of the System Continued Control Area Actions OpenBoot Operating system UNIX The boot program runs additional tests such as the disk drive tests The program boots the system by loading the operating system from the root disk drive The root disk is usually drive number 0 in the internal SCSI disk drive tray The operating system loads into memory and begins running If a hardware failure occurs while the system is running POST can automatically configure around the failure and reboot Observations To read OBP messages connect the console serial ASCII terminal to the system master If the console connects to the wrong system board messages will NOT appear on the screen If set to verbose mode OpenBoot displays a list of system hardware options All system boards the left two green LEDs denote that 0 1 or 2 SPARC modules are installed and functional Indicators System board LEDs e system master slot 0 the eight lower yellow LEDs cycle constantly e all others the yellow LEDs remain on do not cycle e any system board if the yellow LEDs are off the board has failed POST System board LEDs e all boards the eight lower yellow LEDs cycle constantly except those having no SPARC modules 2 2 Status Lights and Indicators F
142. with PROM Revision 2 13 or Higher PROM revision 2 13 uses auto master scheme instead of master nvram scheme to select the system master board and then nvram information is automatically propagated to all boards If there is no system hardware error OBP will select the POST master board or the lowest board that has a functional CPU as the system master board The auto master scheme ignores the status of nvram master or slave If any system hardware error occurs after power on then OBP will use the master nvram scheme to select a system master See Section 2 5 1 Diagnostics and Commands for Troubleshooting 2 7 To identify the system master while the system is booting look for the one board back panel with flashing diagnostic LEDs Figure 2 1 shows these LEDs and the CPU LEDs Diagnostic LEDs on all other system boards will be OFF After boot completes the LED displays change all system boards with modules display the same cycling LED pattern LEDs on system boards without SPARC modules are ON in a solid pattern Bi na i m z a o OOOOOOOOOO PA PB 0123 45 67 Module S Module B Figure 2 1 LEDs on System Board Diagnostic yellow The installer or system administrator or service provider at a later time can change the selection of the system master but to maintain consistency between systems the default selection should not be

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