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1. Paper ovt sensor tT ELM i 1 i e ad LI 1 Toner low sensor er 1 1 i Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 38 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL410e mesme M Drum Motor m Registration Motor i Fusing temperature b contro circuit fag i regum pm c CH TR DB HEAT ON i Transfer roller High voltage P ra ee creuit Toner supply rotier me zum a Circuit i ACIN ooo ooo Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 39 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL410eps EM 1K z Operation Panel Centronics i Parailel U F M Drum Motor Registration Motors Drive Circuit M Registration Motor Fusing portiere u bb a mut beg Ss RS2320 VF control circu E 75188 8V BV OV 5V 30V Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for a
2. Demo Page sample OL400e Demo Page OL400e OR 7 00 L E D Page The OL400e allows you to print your business documents quickly and quietly Since the OL400e has HP LaserJet IIp compatibility you have instant access to a very large base of business applications Standard resident bitmap fonts and USPS POSTNET Bar Codes support your applications HP LaserJet I p OLAO0 and USPS POSTNET fonts including HP A B C F L P Y and S1 cartridge compatibility are provided OL400e Resident Fonts Courier Courier Bold Courier Italic Courier Courier Bold Courier Italic Line Printer OL400 Swiss Bold OL400 Dutch Roman OLA400 Dutch Italic OL400 Dutch Bold OLA00 Dutch Roman USPS POSTNET Bar Codes HadevsbasDMDveostLadelsslalesEsTvvebabeslTrsbll Printer The many standard features of the OLA00e combined with its expandability support your present and future needs OL400e Standard Features HP LaserJet lip Emulation 4 pages per minute print speed 512 Kilobytes Memory RISC based Microprocessor for improved performance 100 sheet Letier A4 Universal Paper Cassette Free paper size for custom size paper Parallel and RS 232 C Serial Interfaces Large receive buffer for fast data transfer Automatic Interface Switching for easy sharing Graphics Compressica for Pull Page Business Graphics USPS POSTNET Bar Code fonts USPS POSTNET Check Digit calculation Function to disable Oper
3. Release the tabs and detach the cover open arm Press the face down stacker assembly in the direction of Arrows C to clear the extensions 5 of the lower base unit Remove the face down stacker assembly 6 Remove the damper stacker arm 7 Loosen the screw and remove the stacker cover damper gear 8 NOTES When installing be sure to position the grounding strip between the face down stacker assembly and the lower base unit Close the assembly before installing the left reset lever Lubricate the inside of the pivot points on the reset levers the gear on the damper stacker arm and the stacker cover damper gear Refer to Section 3 5 of this Service Handbook for lubrication information PART Item Description Comment App B Reference P N 50805801 Lever Reset L P N 50805901 Lever Reset R P N 50924201 Spring Stacker Cover Reset P N 51229401 Gear Stacker Cover Damper P N 53068901 Arm Cover Open P N 53069001 Assembly Face Down Stacker Cover P N 53069101 Arm Stacker Cover Damper RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 106 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 15 Registration Roller Perform the procedures listed below first 3 2 01 2 3 2 0
4. 3 2 02 39 3 2 04 59 1 Unlock the four claws 1 and remove the operator panel cover 2 2 Remove the screw 3 3 Remove the operator panel board 4 4 Remove the zebra rubber 5 5 Remove the LCD element 6 CAUTION If the operator panel or the operator panel cable are not properly attached the printer will appear to be completely without power A dislodged cut or crimped cable will cause apparent initialization problems Refer to Section 4 of this Service Handbook for further troubleshooting information 3 206 pex PART P N 50101401 Item Description Assembly Operator Panel 400e Comment RSPL 400e App B Reference P N 50101404 P N 50101411 Assembly Operator Panel 4106 Assembly Operator Panel 410e PS RSPL 410e RSPL 410e PS B 2 03 Each assembly includes the items listed below PART Item Description Comment App B Reference P N 52070601 Touch Sheet Op Panel RSPL 400e Partof 10 OL400e P N 52070602 Touch Sheet Op Panel RSPL 410e Partof 10 P N 53069401 Cover Op Panel Part of 10 P N 53342901 Insulator LCD Part of 10 P N 55624202 LCD Element FRD 11442 Part of 10 B 2 03 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 98 OKIDATA Service Manual for OL400e OL410e OL
5. Page 181 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 6 ERROR MESSAGES Using the Error Message Charts The Error Message Charts provide the information listed below Message displayed on operator panel Description of the error message Possible solution to the problem The major groups of error messages are listed below Daily Status Paper Messages Cover Open Buffer Overflow Errors Interface Errors Paper Size Errors Jam Errors EEPROM Errors ROM Errors Card Errors Controller Errors OL410e PS Messages Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 182 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Front Panel Messages Normal Daily Status Category LCD Message Problem Solution Daily Status ON LINE The printer is Normal operation HP IIP ON LINE READY lit The printer is ON LINE READY flashing The printer is going from ON LINE to OFF LIN Daily Status OFF LINE The printer is The printer is LED is NOT lit OFF LINE OFF LINE The printer is The printer is Normal operation OFF LINE ON LINE and data is being processed READY lit Unprinted data is in the buffer READY flashing Data is being received Dai
6. 0123456789 lt w gt ARCO 7 AICDEPGHT OKLNNO TELADO POR STOVN YZ j 27 ARCDEPGH IJKL AST OADCOEFOBIJKISNOPORSTUVWAYZ 14 7 Op uSVar to 0223456788 T amp ABCDEFOHIJALMBOPQRSTUVMXYZ A Ta Pasha 0123456789 GABCDEFGHTIKLMNOPQRSTUVNXYZ N ab OP WEAR 1 5 70123456789 1 j lt gt TRABCDEPORIJKLNNOPQRSTUVWXYZ IN aoc 1PASER L gt 0123456789 gt RABCDRYGH IJKCMNOPORSTUVWXYZ N Tabo Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 209 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 8 03 Serial Interface Loopback Test The Serial Interface Loopback Test verifies the proper operation of the serial port and its associated circuitry To perform the Serial Interface Loopback Test do the following You need a 9 to 25 pin adapter if you do not have a 9 pin Loopback Test Connector Place a DB 25P or 9 pin Loopback Test Connector on the serial port The configuration is shown below Press and hold RECOVERY while powering ON the printer to select the System Maintenance Mode Toggle through the selections by pressing MENU1 MENU2 until you get to Loop test Press ENTER to start the Loopback Test When an error occurs during this test a corresponding error message w
7. Description Comments DisassemblyProcedure Kit Toner Cartridge Consumable 3 2 01 Kit Image Drum Consumable 3 2 01 Assembly LED Head RSPLInc 4 5 6 3 2 07 Contact Ground Clip LED Head RSPLPart of 3 3 2 07 Unit LED Head Part of 3 3 2 07 Connector PC RSPLPart of 3 Cable Flexible LED Head RSPL 3 2 07 Roller Eject Assembly RSPL 3 2 08 Motor Stepper Main RSPL 3 2 09 Motor Stepper Registration RSPL 3 2 10 3 2 07 10 50217601 11 51014101 12 N A 13 51225701 14 51229301 15 51229201 16 51112601 18 53342401 19 51607402 20 51228901 21 53342501 22 51607501 2PP4083 6801G1 N A 4PP4083 2593P1 3PP4083 6076P1 4PP4083 6081P1 3PA4083 6019G1 4PB4083 6021P1 4PP4083 6022P2 4PB4083 6024P1 3PB4083 6030P1 4PP4083 6031P1 Frame Lower Base Assembly RSPL 3 2 11 Plate FG 3 2 11 Motor Bracket 3 2 12 Gear Stepper Motor Idle RSPL Gear Reduction RSPL Gear Eject Roller Idle RSPL 3 2 12 Shaft Hopping Roller Assembly RSPL Inc 17 18 3 2 13 Shaft Hopping Roller Part of 16 3 2 13 Hopping Roller Rubber Part of 16 3 2 13 Bearing 3 2 12 3 2 12 RSPLPart of 30 3 2 13 15 16 Gear Hopping Roller Clutch RSPL 3 2 13 15 Roller Registration RSPL 3 2 15 Bearing Registration Roller RSPL 3 2 15 See Section B 2 02 4 Lower Base Unit 2 of 2 for part numbers 23 45 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to t
8. NO Replace the main controller board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 204 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 8 PRINTER TESTS Font Sample Test The Font Test Sample prints samples of the various fonts that can be printed by the printer To perform the Font Sample Test follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to place the printer OFF LINE Press PRINT MENU Print Fonts for 2 seconds The message PRINT FONTS will be displayed on the LCD Display and after a few moments the Font Samples will print When printing is completed the printer will be OFF LINE Press ON LINE to place the printer ON LINE NOTE The Font Sample does not include samples of landscape orientation All resident scalable fonts can be printed in landscape and portrait orientation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 205 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Font Sample test OL400e HP LaserJet IIP Emulation Font Name Font Mo 1000 1001 1002
9. OKIDATA Page 135 Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Menu Settings Level 2 Factory defaults are printed in bold Category PRINT MODE OL410e and OL410e PS Items Options Explanation Select printing mode SMOOTHNG Appears if PRINT MODE is OKI600 OKI600 OKI300 MEDIUM DARK OKI600 requires OL410e driver HPIII Emulation supports OKI300 Smoothing widens blackens characters and graphic dots so edges appear more crisp and less jagged MEMORY USAGE OL400e and OL410e PS Only PAGEPROT Appears if optional RAM is installed PAGE BUF OL410e OKI600 Off Letter Legal A4 AUTO 360KB to 3 96MB FUL LTR Requires 5MB RAM FUL A4 Requires 5MB RAM Reserves area in memory for page size selected eliminates print overuns Reserve work area in memory for building image insuring that entire page prints eliminates print overuns AUTO allows printer to maximize RAM areas for best results Other areas may be customized if file size of graphic image is known 300DPI AUTO 180KB to 900KB FUL LTR FUL A4 FUL LGL REC BUFF FONT PROT OKI600 AUTO OL410e 8KB 20KB 50KB 100KB 1MB AUTO OFF 100 KB to 3 1MB Select amount of memory devoted to holding received data larger setting improves computer return to application time OL400e requires optional RAM for 1 MB setting Reserves a section
10. READY flashing Executed by key operation Daily Status Daily Status PRINTMENU PRINT FONTS LED blinking The current menu settings are being printed READY lit Executed by commandREADY flashing Executed by switch The installed fonts are being printed Daily Status Daily Status PRINT CLEANING LED blinking PRINTING HP IIP The print cleaning process is being executed The printer is printing Daily Status WARM UP The printer is warming up After warming up is completed the printer will go ON LINE After initialization the printer becomes ready to receive data Daily Status Daily Status 88888888 88888888 INITIAL IZING LED is NOT lit This message is displayed at power ON When the printer is powered ON the LED is lit for about 1 second to check the operation of the LED and LCD This message is displayed during power ON The controller is being initialized This message is displayed after the LED is lit Normal Operation Normal Operation Daily Status Daily Status RESET LED is NOT lit RESET TO SAVE LED is NOT lit The data that remains in the buffer is deleted and the printer is initialized to default settings The temporary DLLs and macros are deleted This message is displayed when the printer cannot be reset automatically to exit from the menu This is because there are data DLLS and macros having tem
11. Check the print job for un supported operations Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 188 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 7 REPAIR ANALYSIS PROCEDURES RAPs When using the Repair Analysis Procedures follow these steps Go to the RAP Index Find the RAP which is associated with the printer s problem Go to the appropriate RAP All RAPs begin with a START statement followed by questions or another type of statement Rap Description Printer Does Not Initialize 33 Paper Input Jam 2 Paper Feed Jam 553 Paper Exit Jam 2A Paper Size Error 5 Fuser Unit Error ERROR 71 53 Fan ERROR 70 3 Light or Blurred Output 2A Dark Background 53 Blank Output 23 Vertical Black Streaks 2A Evenly Spaced Repeating Marks F Missing Print 2A Poor Fusing 2 15 Vertical White Streaks 5 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 189 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 01 Printer Does Not Initiali
12. Document Name with page number or procedure with error or problem Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 171 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 3 TROUBLESHOOTING UPDATES General Information Okidata distributes updated troubleshooting information in three ways Okilink II Faxable Facts Technical Service Bulletins Okilink Il Okilink II is Okidata s Bulletin Board Service This service is available to all Okidata Certified Service Technicians Okilink II provides troubleshooting and service information Technicians can download files ask questions of Okidata s technical support personnel and participate in round table discussions about Okidata products and services Technical Service Bulletins Recommended Spare Parts Lists Printer Drivers Product Specifications and Service Training Information are also available Refer to the Service Center Reference Guide for information on accessing Okilink II Faxable Facts Okidata s Faxable Facts is an automated fax document retrieval system It is maintained by Okidata s Customer Information Center Answers to common questions about Okidata products are available through Faxable Facts Refer to the Service Center Reference Guide for information on accessing Fax
13. Does the paper exit jam occur as soon as the printer is powered ON YES _ Is the paper on the outlet sensor plate YES Remove the paper NO Refer to Section 4 4 06 of this Service Handbook 7 Does the outlet sensor plate move freely when touched NO Replace the outlet sensor plate YES Replace the power supply board NO Is the face up stacker drawn out or pushed into the printer completely NO Draw the face up stacker out of the printer completely then push it into the printer completely YES Replace the outlet roller assembly Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 193 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 05 Paper Size Error START Is the paper used designed for use in laser printers NO Use paper designed for use in laser printers YES Do inlet sensor plates 1 and 2 operate properly move freely when touched NO Clean the inlet sensor on the power supply board or replace the inlet sensor plate YES Does the outlet sensor plate move freely when touched NO Clean the outlet sensor on the power supply board or replace the outlet sensor plate YES Replace the power supply board eT d O ote Sensor Plate m Fusing Raller Transter Roller sor Registration Copyright 1997
14. P N 70026301 Kit Font Card Barcodes Plus Il Kit Font Card Tax Il P N 70026401 P N 70026501 Kit Font Card Micro Docs II Kit Font Card Oki PRO II Option B 2 06 P N 52107201 P N 56116801 Kit Toner Cartridge Kit Image Drum Consumable Consumable B 2 01 11 B 2 01 11 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 92 2 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 3 Maintenance amp Disassembly 3 2 02 Upper Cover Assembly Disassembly Perform the procedure listed below first 3 2 01 Release the two thumb screws and remove the PostScript board OL410e PS only 1 Slide the operator panel 2 in the direction of arrow A then lift it up to detach it from the unit Turn the operator panel over Detach the flexible cord 3 from connector CN1 4 of the contact switch board 5 Remove the operator panel Use a rubber band to pull the wire clips of the interface connector in This will prevent damage to the clips when the cover 6 is removed Press the knobs 7 and raise the face down stacker assembly 8 Remove the two screws 9 Open the manual feed guide 10 Lift the upper cover at the front and tilt it until the back of the cover is free of the two rear claws
15. Storage 14 to 110 degrees Fahrenheit 10 to 43 degrees Celsius 1 6 02 Printer Noise Level Operation 50 dBA A or less Standby 45 dBA A or less Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 30 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 7 AGENCY APPROVALS Radio Frequency Interference RFI FCC Part 15 Class B Canadian Department of Communications Radio Interference Regulations CDCRIR Class B Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 131 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 1 Product Specifications 1 8 OPTIONS 1 8 01 Memory Expansion OL400e Expansion RAM Board contains 1 Mbyte Can be expanded up to 4 5 Mbyte in 1 Mbyte increments OL410e Expansion RAM Board Contains 2 Mbyte Can be expanded up to 5 Mbyte in 1 Mbyte increments OL410e PS Resident RAM 2 MByte Optional RAM 3 MByte in 1 Mbyte increments Maximum RAM 5 Mbyte 1 8 02 Font Cards Bit mapped OL400e and OL410e OKIPRO 65 Bar Codes Plus MICRO DOCS Tax Scalable OL410e and OL410e PS in PCL5 emulation Distinctive Documents Perfect Presentations Wordperfect II Scalable
16. 17j PND i peog jouo aug F 42u 11 uoneedg Faiet SNO i a o IND OLNI S TT a oipRo0r pa FTA p169 yoy pieog WYy ewido pItOB 82d 1d10 Sd A9U10JSUEJ ERE UOLIS esnj X a 19504 0 cs a 4 NOLV3H 7 amp 7 MSI j REO an 44 A ddng 1904 Were Ii SUES 1810 JOSUS Jedeg JOSUAS J8U0 10sUaS pug Jaded JOSUBS 1000 JOSUBS aju M oM Ane i H s l t d DCD CETE IN wo penes ZNO W eno feigum 9N2 6N9 v 1010W i wonensBeu j iejeseg so1u0jue 3 IZEZSH Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 228 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter B Illustrated Parts Listing This appendix will assist you in identifying the assemblies and parts of the product Use Section Four Failure Analysis 55 to determine the defective part s Locate the part and its part number in this section Appendix B is cross referenced to Section Three Maintenance Format The format for this appendix is a series of tables with diagrams The tables contain the item reference number the Okidata and Oki Japan Oki J part numbers the part description a comments section and the disassembly procedure Example Item Okidata P N Description Comments Disassembly Oki J P N Refer to B 1 02 Procedure Item
17. 3 2 08 Eject Roller Assembly Perform the procedures listed below first 3 2 01 B 3 2 02 54 Use a straight slot screwdriver and press the clamp 1 in the direction of arrow A Remove the eject roller assembly 2 NOTE For Re Installation Open the face down stacker cover before installing the eject roller assembly PART Item Description Comment App B Reference P N 53342801 Roller Eject Assembly RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 100 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 09 Main Stepper Motor Perform the procedures listed below first 8 2 01 8y 8 2 02 55 Detach the cable 1 from connector CN2 2 of the main controller board 3 Work the cable free from the bracket Not shown Remove the two screws 4 Remove the main stepper motor 5 from the motor bracket 6 NOTE The motor in this procedure is used for both the main stepper motor and the registration stepper motor Lubricate the gear on the shaft of the main stepper motor Refer to Section 3 5 of this Service Handbook for further information PART Item Description Comment App B Reference P N 56510701 Motor Stepper Main RSPL B 2 01 Copyright 1997
18. All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 148 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Serial Interface Loop test General Information The serial loop test checks the functions of the serial interface without connecting the unit to a computer Data is sent and received through the connector The test runs independently of the Menu Level 2 interface selection Procedure To run the serial interface loop test perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel You must have one of the following 9 pin loopback test connector or 9 to 25 pin adapter and 25 pin loopback test connector Place the 9 pin loopback test connector or the 9 to 25 pin adapter and 25 pin loopback test connector on the serial port The configuration is shown below crs 5 CTS cp 8 cp 1 SSD ssp 9 DTR j 20 DTR 4 DSR 6 DSR 6 R5232 C DB 25P Plug RS232 DB 9P Plug Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays SYS MNT Press MENU
19. Cover Open EEPROM ROM Card Category Jam Error LCD Message TRAYn Input JAM LED is NOT lit Problem A jam occur during paper feeding from Tray n Solution 1 Verify that paper is in the cassette open and then close the cover If the error occurs frequently refer to RAP 02 55 Jam Error Jam Error TRAYn Feed JAMn LED is NOT lit PAPER Exit JAMn LED is NOT lit After feeding paper from Tray n a jam occurred JAMn Location of jam 12 IN WRITE time2 2 2 WRITE OUT time3 32 IN WRITE TIME at ejection A jam occurred during paper ejecting JAMn jam cause 1 Paper too long 2 Paper too short 1 Open the cover and remove the paper then close the cover 2 f the error occurs frequently refer to RAP 03 553 1 Open the cover and remove the paper 2 Close the cover 3 If the error occurs frequently refer to RAP 04 55 EEPROM Error ROM Error ENGINE RESET NG LED is NOT lit EEPROM RESET NG LED is NOT lit A model information error or revision error was found A Program ROM revision check error occurred Engine EEPROM is being initialized MENU is being reset to factory defaults Cover Open COVER OPEN LED is NOT lit The upper cover wasopened 1 Close the cover to release the error display 2 Replace the main controller board Card Error CARD Card Check found 1 Remove the card FORMAT an error 2 Pow
20. Feed Hopping Cleaning Developing Charging The surface of the image drum is uniformly negatively charged by the application of a negative charge to the charge roller Exposure Light emitted from the LED head irradiates the negatively charged surface of the image drum The electrostatic potential of the irradiated part of the image drum surface is lowered so that an electrostatic latent image associated with the print image is formed Developing When the negatively charged toner is brought into contact with the image drum surface it is attracted to the electrostatic latent image by static electricity making the latent image visible At the same time the residual toner on the image drum is attracted to the developing roller by static electricity Transfer Paper is placed over the image drum surface A positive charge opposite in polarity to the toner is applied to the reverse side of the paper by the transfer roller The toner is attracted by the positive charge The image formed on the image drum is transferred to the paper Cleaning The toner remaining on the image drum after transfer is temporarily attracted to the cleaning roller by static electricity This residual toner is accumulated in the image drum cartridge until the drum is replaced Fusing The toner image transferred to the paper is fused to the paper by heat and pressure Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA
21. If the operator panel or the operator panel cable are not properly attached the unit will appear to be completely without power Symptoms include no operator panel display no power to the fan no movement of the motors or gears and no lighting of the fuser lamp The symptoms usually occur after the upper cover of the printer has been removed and then replaced repairs firmware upgrades etc The symptoms may also occur if the operator panel is dislodged by the end user The operator panel cable can be easily damaged during the removal and installation of the upper cover Dislodging cutting and or crimping of the cable can occur if the technician does not follow the disassembly procedure for the upper cover Section 3 of this Service Handbook When diagnosing initialization failures refer to RAP 1 7 of this Service Handbook This information is provided in Technical Service Bulletin 5605 5 The unit makes a tapping noise when the fan is running The noise is only apparent in quiet environments and does not exist on all OL4xxe printers To correct the problem remove the small piece of foam located inside the upper cover of the printer The foam is glued to the cover just behind the fan Be careful not to damage the upper cover when removing the foam Follow the disassembly procedure Section 3 of this Service Handbook for removing the upper cover Power ON the unit to verify that the problem has been corrected If
22. Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 194 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 06 Fusing Unit Error ERROR 71 START Power OFF the printer then power ON the printer Does a fusing unit error occur immediately YES Is the resistance between the thermistor contacts correct It should read 220k ohms at room temperature NO YES Replace the fusing unit NO Does the thermistor contact touch the contact assembly properly when the fusing unit is mounted in the printer NO Adjust the contact YES Replace the main controller board If the problem is not resolved replace the power supply board Does the fusing unit error occur about 60 seconds after powering ON the printer NO Check the thermistor for poor contact If the problem is not resolved replace the main controller board YES Power OFF the printer Then power ON the printer Is the lamp of the fusing unit ON When the lamp is ON light can be seen at the fuser YES Replace the fusing unit If the problem is not resolved replace the main controller board NO Is the fuser or thermistor open Measure the resistance between the fuser contacts Normal resistance is about zero Ohms YES Replace the fusing unit NO Is the AC voltage for the fuser present at the conta
23. Permanent Soft Fonts HP and Laserjet are registered trademarks of Hewlett Packard Company Univers is a registered trademark of Linotype AG and or its subsidiaries Print Sampl wcDEFghijk101234 6 BIOO a acDEFghijk101234 amp ART O i wcDEFghijkl01234 t amp ABIOU i acDEFghijk101234 20 AEIOO X amp CDEFghijkl01234 amp ABOU i u anCDEF ghijkl01234 amp AEIOU a iou seCDEF ghijkl01234 amp AEIOU i sCDEFghijkl01 234 amp ALIOU iod scDEFghijklO1234 amp AEIOU gi scDEFghijkl0 1234 amp AEIOU x scoEFghijklO1234 amp AEIOU gi ecDEFghijklO1234 amp AEIOU a i ABCDEFghijkl01234 xka3 AEIOU 8u M Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 207 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Font Sample test OL410e PS Al e p o PostScript Font Availability List AdobeZansXMM AdobeSerifMM AvantGarde Book AvaniGarde BookOblique AvantGarde Dam AvantGarde DemiOblique Bookman Darmi Bookman Cemiltalic EBookman Light Bogkman Lightitaiic Courier Couner Bold Courier Bold Oblique Caurier Oblique Helvetica Helvetica Bold Halvetica BoldOblique Halvetica Narrow Helvetica Narrow Bold Halvetica Narrow Bold Oblique Helvet
24. perform the tests listed below Refer to Chapter 4 in the Printer Handbook or Section 4 of the Service Handbook Demo Page 2 Font Page G Menu Print 3 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 12 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Principles of Operation This section describes the function of the major assemblies from an electrical and mechanical perspective Assigned Tasks Read Section 2 4 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 13 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Failure Analysis This section covers the methods used to identify and correct problems with the unit Assigned Tasks Read Chapters 9 and 10 in the Printer Handbook Read Section 4 53 of the Service Handbook Study the Board Diagrams Appendix A 23 of the Service Handbook Check Okilink II for additional troubleshooting information Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com P
25. 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press ENTER Copies to begin the loopback test If an error occurs during the test an error message will be displayed on the operator panel LOOP ERR nnnnn Press ON LINE to end the test The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIll ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 149 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly EEPROM Reset Printer Initializes CAUTION EEPROM Reset returns ALL EEPROM areas to factory defaults ALL customized menu settings will be lost ALWAYS print the menu before doing an EEPROM reset General Information This function resets all EEPROM areas to factory defaults This will reset both the menu level 1 and menu level 2 to factory defaults ALWAYS print the menu before resetting the EEPROM Procedure To reset the EEPROM perform the following procedure Clo
26. 1 8 03 Paper Trays 100 Sheet Letter Tray 100 Sheet Legal Tray Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 32 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 9 Consumables 1 9 01 Image Drum Cartridge Kit Contents Image Drum Cartridge 1 9 02 Toner Cartridge Kit Contents Toner Cartridge LED Lens Cleaner Toxicity No carcinogens are contained Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 33 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 10 Memory Specifications 1 10 01 ROM Main Controller Program ROM OL400e 512 Kbyte OL410e 1 Mbyte 1 10 02 RAM OL400e Standard 512 Kbyte Expansion Up to 4 5 Mbyte in 1 Mbyte increments OL410e Standard 2 Mbyte 1 Mbyte on the main controller and 1 Mbyte on the expanded memory board Expansion on the expansion memory board which replaces the 1 Mbyte expanded memory board Up to 5 Mbyte in 1 Mbyte increments OL410e PS Standard 2 MByte 1 Mbyte on the main controller and 1 Mbyte on the PostScript board Expansion 3 MByte in 1 Mbyte increments on the PostScript board Maximum RAM 5 Mbyte
27. 1003 1004 1005 1006 Font Ori ID ent P P P P P Courier Courier Courier Courier Courier Courter LN Printer Style Weight Pitch CPI _ Size Symbol Print Sample 3 HP LaserJet IIP Resident Bitmapped Fonts Bold Italic Bold Italic 10 00 10 00 10 00 12 00 12 00 12 00 16 67 HP B F Cartridge Compatible Resident 1007 P 1008 P 1009 P 1010 P 1011 P 1012 P I013 P 1014 P 1015 P 1016 P 1017 P 1018 P 1019 P 1020 P Card Ponts Permanent Soft Fonts Swiss Swiss Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Dutch Bold Bold Bold Italic Bold Italic Bold Italic prop B prop F prop B prop 8 prop 8 comp B comp 8 comp B prop F prop F prop F prop B comp B prop F Point Num of 12 0 12 0 12 0 10 0 10 0 10 0 8 5 40 40 40 40 40 40 40 OL400e LED Page Printer ABCDEFghijk101234 amp ABCDEFghijk101234 amp ABCDEFghijk101234 amp ABCDEFghijk101234 4 amp M ABCDEPghijk101234 e M ABCDEFghijk101234 t amp c ABCDEFghi jkl01234 SXkO M AETC Bitmapped Fonts 14 4 14 4 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 10 0 8 0 8 0 8 0 40 ABCDEFghijkl01234 ABCDEFghijkio1234 9 ABCDEFghijkl01234 amp ABCDEFghijkl01234 amp 1 ABCDEFghijkl01234 amp VJ ABCDEF ghijkl012
28. 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 79 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles of Operation 2 4 10 Printing Refer to the Printing Process Diagram Printing is accomplished as follows Approximately 1 3 Kvdc is supplied to the charge roller This causes the drum to charge to approximately 750 vdc The LED head is turned ON by the printer control board in accordance with signals from the main control board This causes a latent electrostatic image to be formed on the surface of the drum Through the development process a toner image replaces the electrostatic image A 1 Kvdc charge is applied to the transfer roller This causes the toner image to be transferred to the receive paper Heat and pressure cause the toner image to become fused to the receive paper The 150 degree Centigrade fusing temperature is attained by turning a 400 watt halogen lamp ON The fusing temperature is controlled by a thermistor In the event of a thermistor failure a temperature fuse will OPEN turning off the quartz lamp and preventing equipment damage The residual toner is removed from the drum LED head Charge roiler Electro photegraphic drum Foner Cleaning roller Fuser Holler Recording paper Transfer roller Copyright 1997 Okidata Div
29. 25 N A N A N A Page 238 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 07 Multi Purpose Feeder Unit Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information 3 5 T 2 ltem Okidata P N Oki J P N Description Comments DisassemblyProcedure 1 53344101 3PP4083 5540P1 Link Option RSPLMPF 3 2 30 2 53344201 4PP4083 5544G1 Separator Option RSPLMPF 3 2 31 3 56631203 3YS4011 3141P3 Cord Connection MS Feeder Option RSPLMPF 3 2 31 4 55074811 4YA4121 1014G11 PCB OLEV 11 Multi Feeder Option RSPLMPF 3 2 32 5 56510701 4PB4083 6075P1 Motor Stepper MPF Option RSPLMPF 3 2 33 6 51229601 4PP4083 5520P1 Gear Planet Option RSPLMPF 3 2 34 7 53343801 3PB4083 5514P1 Roller A Option RSPLMPF 3 2 35 8 53343901 3PB4083 5524P 1 Roller Feed B Option RSPLMPF 3 2 35 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 239 Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 08 Second Paper Feed Unit Option ST 250 Part numbers are subject to change Refer to Okilink Il for current part numbers and pricing information doo J1ociA conmmcz o e 3 Refer to B 2 09 Okidata P N 56510701 50218002 56631103 53345601 50927801 50926901 O
30. 3 01 Paper Types Letter Size 8 5 x 11 216 mm x 279 mm Feed Automatic or Manual Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 Legal Size 8 5 x 13 216 mm x 330 mm 8 5 x 14 216 mm x 356 mm Feed Automatic with optional paper tray Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 Executive Size 7 25 x 10 5 184 mm x 267 mm Feed Automatic with optional paper tray or Manual Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 A4 Size 8 27 x 11 69 210 mm x 297 mm Feed Automatic with optional paper tray Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 A5 Size 5 83 x 8 27 148 mm x 210 mm Feed Automatic with optional paper tray Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 A6 Size 4 13 x 5 83 105 mm x 148 mm Feed Automatic with optional paper tray Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 B6 Size 7 17 x 10 12 182 mm x 257 mm Feed Automatic with optional paper tray Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 Envelope Size Minimum 3 5 x 7 5 89 mm x 191 mm Maximum 7 2 x 10 1 183 mm x 257 mm F
31. 3 Maintenance amp Disassembly 3 6 SHIPPING INSTRUCTIONS Return for Service CAUTION When shipping the printer use the original foam packaging to prevent damage A toner bomb severe toner spillage WILL OCCUR if the image drum is not properly packaged for shipping Okidata charges a cleaning fee for ALL products sent in for service and received by Okidata with a toner bomb condition If the shipping instructions are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Remove the image drum cartridge Place the image drum into a black plastic velostat bag Refer to Appendix B Store the image drum cartridge in a safe place away from sunlight Install the drum when the printer is returned Pack the unit using the materials from Step 1 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 168 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 6 02 All Other Returns CAUTION The product MUST be returned in the original packaging The product MUST be returned with ALL originally supplied factory items A toner bomb severe toner spillage WILL OCCUR if the image drum is not properly packaged for shipping Okidata
32. 4PP4083 6086P1 4PP4083 6085P1 4PA4083 6025P1 2PA4083 6130G1 Strip Anti Static Transfer Roller Ground Plate N A Ground Plate Unit Fuser 120 V Assembly Assembly Fusing Unit 230 V Gear Fuser Roller Idle RSPL Fuser Frame Ground Plate RSPL RSPL Option RSPL Roller Backup Pressure Roller RSPL RSPL410e Spring Bias Bushing Pressure Roller Plate Sensor Inlet Sensor Toner Plate Sensor Outlet Lever Exit Sensor Assy Guide Manual Feed Assembly RSPL RSPL RSPL RSPL RSPL 3 2 16 3 2 16 3 2 16 3 2 17 3 2 17 3 2 17 3 2 17 3 2 18 3 2 18 3 2 19 3 2 20 3 2 21 3 2 22 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com 3 2 18 3 2 21 OKIDATA B 2 03 Upper Cover Chapter B Illustrated Parts Listing Page 234 Service Manual for OL400e OL410e OL410e PS Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information 10 A B C e 3 OONDOARWN 10A 10C 11A 7 Okidata P N 53069301 53069201 53070301 50101301 50708001 N A N A 50924301 53502401 50101401 50101404 50101411 52070601 2 includes 3 4 5 6 7 8 9 and 10 Oki J P N 2PP4094 7815P1 1PP4094 7813P1 2PP4083 6808G1 1PP4094 7814P1 3PP4094 7816P1 N A N A 4PP4083 6180P1 4PP4083 2024P1 3PP4083 6804G1 4YA4
33. 6 Environmental Conditions 29 1 7 Agency Approvals 30 1 8 Options 31 1 9 Consumables 32 1 10 Memory Specifications 33 1 11 Reliability Specifications 34 2 Principles of Operation 2 1 Printer Overview 35 2 2 Control Process 36 2 2 02 Block Diagrams 400E 37 2 2 02 Block Diagrams 410E 38 2 2 02 Block Diagrams 410E PS 39 Table of Contents Page 2 2 03 Main Controller Board OLCW Overview 40 Main Controller Board Functions 41 ES Reception Control 42 e Command Analysis Processing 43 Font Processing 44 I Main Controller Board Buffer Read Operation 45 Engine Control Functions 46 Operation Panel Control 47 TON NT Operation Panel Functions 48 Sensor Control amp Location Diagrams 49 Inlet Sensor 1 50 Inlet Sensor 2 51 UN Inlet Sensor 3 Paper Sensor 52 Outlet Sensor 53 Paper Supply Sensor 54 Toner Sensor 55 irra Print Operation 56 2 2 04 Expanded Ram Board 410E Only 57 2 2 05 Expansion Ram Board 400E 58 2 2 06 Expansion Ram Board 410E 59 2 2 07 Font Cards 60 2 2 08 Postscript Board 61 2 3 01 Basic Principals Electrostatic Printing 62 2 9 02 Engine Functions 63 2 9 03 Eeprom Operation 64 2 9 04 Power Supply Board 65 2 9 05 Fusing Unit 66 2 9 06 Registration Motor 67 2 9 07 Drum Motor 68 2 9 08 LED Head 69 2 4 Printing Process General Information 70 2 4 02 Hopping 71 2 4 03 Feeding 72 2 4 04 Charging 73 2 4 05 Ex
34. B 2 06 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 118 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 26 Transformer Perform the procedures listed below first 3 2 01 2 3 2 02 2 3 2 11 8 Detach the cable to connector CN1 1 of the power supply 2 Detach the cable to connector CN2 3 of the power supply Detach the inlet socket 4 from the inlet sensor holder 5 Remove the two screws 6 Remove the inlet sensor holder Slide the transformer 7 in the direction of arrow A until it clears the claws of the base Remove the transformer PART Item Description P N 50516301 Holder Inlet Comment App B Reference P N 56412801 Transformer 120 V P N 56412901 Transformer 230 V OL4006 Option RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 119 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 27 Cassette Guide Left Perform the procedures listed below first Remove the screw 1 Slide the left cassette guide 2 in the direction of arrow A and remove
35. Business Partner Exchange BPX for any updates to this material http opx okidata com Page 63 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 02 Engine Functions The engine control section of the microprocessor on the main controller board enables the fuser lamp and activates the preliminary print circuits Upon completion of the preliminary print functions the engine control section enables the LED array in conformance with the signals received from the host and commands output from the control section of the CPU The LED illuminates leaving a latent image on the photosensitive drum The engine control section also controls paper feed paper transfer and the electrophotographic printing process Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 64 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 03 EEPROM Operation The 1024 x 1 bit Electrically Erasable Programmable Read Only Memory EEPROM is loaded with the data listed below Menu Data Various Counter Data LED Head Drive Time Print Start Position Paper Feed Duration Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material
36. Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 90 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 DISASSEMBLY ASSEMBLY PROCEDURES General Information This section contains the printer disassembly procedures Only the removal procedures are explained here Reverse the procedure for the installation At the bottom of each procedure is a listing of the parts covered in that procedure The Okidata part number item description comment RSPL Option Consumable and cross reference to Appendix B is provided for each part Items included in the Recommended Spare Parts List are indicated by the acronym RSPL N A will appear where a part number is not available Part Item Comment Appendix B Number Description Reference This Service Handbook lists the disassembly procedures for major components of the unit Okidata DOES NOT recommend disassembling a unit which is operating normally If you decide to perform disassembly during this training Okidata recommends that you perform only the disassembly procedures for RSPL items All other procedures are provided to assist you in identifying parts It is not likely that you will perform these procedures while servicing the unit Be sure to read all notes cautions and warnings as they contain important information regarding disassembl
37. N 51011101 Plate Base RSPL B 2 04 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 122 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 30 Multi Purpose Feeder Unit Link CAUTION Be careful not to damage the link or the arm during this procedure Power OFF the printer Remove the multi purpose feeder unit Open the paper feed cover 1 Lift the paper hold 2 and disengage the cover 1 and link 3 Remove the paper hold 2 from the arm 4 Disengage the link 3 from the arm 4 and remove the link PART Item Description Comment App B Reference P N 51011101 Plate Base P N 70025101 Multi Purpose Feed Unit P N 53344101 Link Option RSPL MPF B 2 07 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 123 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 31 Multi Purpose Feeder Unit Separator Disengage the link and paper feed cover Refer to procedure 3 2 30 5 Remove the two screws 1 Use a straight slot screwdriver to release the locks LOCK on the upper frame 2 Remov
38. OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com P 36 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles of Operation 2 2 CONTROL PROCESS 2 2 01 General Information The control process involves regulating the reception of data from the host system interface receiving data and commands from the host system and generating bit image data The control process also includes sending data and commands to the print engine where the print process is performed The control process is performed by the following hardware components Main Controller Board Expanded RAM Board OL410e ONLY Expansion RAM Board Option Font Card Option Configuration Diagram Engine Unit Note Available from S N 307AXXXXX for OL400e Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 37 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 02 Block Diagrams OL400e High Capacity srt s i Th 1 1 Chip CPU Fusing temperature er contro circu La L areas Circuit Note 1 These options are available for units with Serial Numbers 307AXXXXX and up IE acm Power zi Co n i sae d pen i my oaa High wotape Developing Paper a a roler Out
39. Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 101 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 10 Registration Stepper Motor Perform the procedures listed below first 8 2 01 amp 3 2 02 8 Detach the cable 1 from connector CN3 2 of the main controller board 3 Work the cable free from the bracket Not shown Remove the two screws 4 Remove the registration stepper motor 5 from the motor bracket 6 NOTE The motor in this procedure is used for both the registration stepper motor and the main stepper motor Lubricate the gear on the shaft of the registration stepper motor Refer to Section 3 5 of this Service Handbook for further information PART Item Description Comment App B Reference P N 56510701 Motor Stepper Registration RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 102 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 11 Lower Base Unit Perform the procedures listed below first 8 2 01 8y 8 2 02 55 Detach the cable 1 from connector CN2 2 of the main controller boar
40. Okidata recommends that this part assembly be on hand for servicing installed options RSPL Okidata recommends that this part assembly be on hand for servicing SPF This part is used in the Second Paper Feed Unit one of the option items Technical Service Bulletins Technical Service Bulletins TSBs are also referred to as Okidata s monthly mail The TSBs contain the latest information on firmware revisions procedure changes and technical information updates Okidata distributes the TSBs through Okilink Il The TSBs are issued monthly 400e This part is used exclusively by the OL400e LED Page Printer 410e This part is used exclusively by the OL410e LED Page Printer 410e PS This part is used exclusively by the OL410e PS LED Page Printer Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 230 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 1 03 Parts Ordering Information Service Center Reference Guide When a technician has successfully completed a Service Training Course for a product and the Dealer has become Service Authorized an information package is provided to the Dealer The Okidata Service Center Reference Guide outlines the following items Responsibilities of Okidata Service Centers Spare parts and consumables informat
41. PG A4 WIDTH BLNKSKIP Common HOST I F HOST I F Level 2 MEMORY USAGE REC BUFF 8 KB AUTO OPERATION AUTOCONT ON AUTOEJCT 15 SEC DARKNESS CONTROL DARKNESS 2 POWER SAVING PWR SAVE ENABLE DISABLE PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 3600 9600 DATABITS 8 BITS 8 BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Company Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 137 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Sample Menu OL410e OL410e LED PAGE PRINTER Program ROM F W 01 40 A00 FONT 01 60 Page Memory 1M Bytes Installed Operator Panel Menu Settings Level 1 Category Common PRINTER LANGUAGE TRAY SELECT PAPER SIZE COPIES Item EMULATION PAPER FEED TRAYl PAPER SIZE MANUAL FEED COPIES HP LaserJet III Emulation FONTS amp SYMBOLS AUTO OPERATION DARKNESS CONTROL POWER SAVING PARALLEL I F RS232C SERIAL FONT SOURCE PONT No FONT PITCH SYMBOL SET ORIENTATION LINES PER PAGE A4 PRINT WIDTH BLANK SKIP HOST INTERFACE MODE SMOOTHING PAGE BUFFER RECEIVE BUPFER FONT PROTECTION AUTO CONTINUE AUTO EJECT DARKNKSS POWER SAVE I PRIME FLOW CONTROL BAUD RATE DATA BITS PARI
42. Partner Exchange BPX for any updates to this material http opx okidata com Page 179 m w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 08 Dirty LED NOTE The information in this section is also covered in TSB 5616 Refer to Section 3 of this Service Handbook for more cleaning information Symptoms Light print Splotchy print Fuzzy print White spots where there should be black Solutions Clean the LED every time the toner cartridge is changed Use the LED lens cleaner pad included with the new toner cartridge A lens cleaner pad may not always be available The LED may be cleaned by following the procedure listed below Locate a soft cotton swab Locate isopropyl alcohol 90 Follow all direction and cautions for use on the container Apply a small amount of alcohol to the cotton swab Gently move the swab across the face of the LED lens Use a clean section of the swab on each pass Move the swab in one direction Lift the swab from the lens surface between each pass Apply ONLY enough pressure to remove loose toner DO NOT scrub or scratch the LED DO NOT allow alcohol to spill or drip inside the printer on any components or onto the image drum Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 180
43. RAP 02 Paper Input Jam RAP 03 Paper Feed Jam HAP 04 Paper Exit Jam RAP 05 Paper Size Error RAP 06 Fusing Unit Error Error 71 HAP 07 Fan Error Error 70 HAP 08 Light Or Blurred Output RAP 09 Dark Background RAP 10 Blank Output RAP 11 Vertical Black Streaks HAP 12 Evenly Spaced Repeating Marks RAP 13 Missing Print RAP 14 Poor Fusing RAP 15 Vertical White Streaks 4 8 Printer Tests Font Sample Test sese Font Sample Test OL400E iSi Font Sample Test OL410E rines Font Sample Test OLA10E PS 4 8 02 Continuous Print Test 4 8 03 Serial Interface Loopback Test 4 8 04 Menu Print utes Sample Menu OL400E Table of Contents Page dpud Sample Menu OL410E 212 renee Sample Menu OL410E PS 213 4 8 05 Demo Page Print 214 Demo Page Sample OL400E 215 m Demo Page Sample OL410E 216 sanity Demo Page Sample OL410E PS 217 4 9 Resistance Check Points Registration Motor Drum 218 Motor And Fusing Unit 4 9 02 Resistance Check Points Transformer And Fan 219 Motor A Reference Charts A 1 Board Diagrams amp General Information 220 A 2 Index To Charts 221 A 2 01 Main Controller Board OLCW 222 A 2 02 Postscript Board OLPT 223 A 2 03 Ram Expansion Board OLCB 224 A 2 04 Operator Panel Board 225 A 2 05 Power Supply Board OLAA 226 A 3 Interconnect Diagram 227 B Illustrated Parts Listing Illustrated Parts Listing Overvie
44. RSPL 410e P N 51607601 Bushing Pressure Roller RSPL P N 53343701 Roller Backup Pressure RSPL B 2 02 Roller Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 110 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 19 Inlet Sensor Plate Perform the procedures listed below first 8 2 01 8y 8 2 02 55 3 2 11 BB Working from underneath release the clamps 4 of the inlet sensor plates and push up to remove 1 2 3 _ gt 4m NOTE The same part is used for all three sensors Inlet sensor plate 1 1 detects the leading edge of the paper and controls the change from the hopping operation to the feeding operation This sensor also detects paper feed jams Inlet sensor plate 2 2 detects the paper width Inlet sensor plate 3 3 detects the leading edge of the paper to set the print start position print registration PART Item Description Comment App B Reference P N 51010701 Plate Sensor Inlet RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 111 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Di
45. charges a cleaning fee for ALL products sent in for service and received by Okidata with a toner bomb condition If the shipping instructions are NOT followed Okidata may levy a surcharge against the dealership Locate the original foam packaging or order replacement packaging from Okidata Refer to Appendix B 55 Locate the originally supplied factory items Refer to Setting Up in the Printer Handbook Remove the image drum cartridge with the toner cartridge installed Place the image drum into the black plastic bag part of the original packaging Refer to Appendix B 55 Install the image drum into the printer Fold over the opening of the black plastic bag twice Tape the fold close Gently close the stacker cover Pack the unit using the materials from Step 1 Pack the items listed below Software support diskette Printer Handbook s Power Cord Image Drum Cartridge Image Drum Cartridge Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 169 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 1 01 Introduction This section is used to isolate problems to the assembly level Application problems and detection of faulty components on the printed circuit boards are NOT addresse
46. continue replace the main controller board Controller Error Controller Error ERROR 60 ERROR 70 An optional RAM board error was detected A fault occurred with the fan motor 1 Verify that the optional RAM board is properly connected 2 Replace the optional RAM boardif the problem continues replace the main controller board 1 Verify that the fan motor is properly connected thenreplace the fan motor 2 Replace the main controller board Controller Error Controller Error ERROR 71 ERROR 72 A fault occurred with the fusing unit A fault occurred with the thermistor Open Check Error 1 Replace the fusing unit 2 Replace the main controller board 1 Replace the fusing unit 2 Replace the main controller board Controller Error Controller Error ERROR 73 ERROR 80 A fault occurred with the thermistor Short Check Error Interface time out occurred between the main controller board and the operator panel 1 Replace the fusing unit 2 Replace the main controller board If this error occurs frequently replace the following 1 Flexible cable 2 Operator panel 3 Main controller board Controller Error Controller Error ERROR 81 ERROR 90 Interface time out occurred between the main controller board and the optional tray A watchdog timer time out occurred 1 Replace the main controller board 2 Replace the optional
47. envelope tray If this error occurs frequently replace the main controller board Controller Error Controller Error ERROR FO ERROR F1 Firmware Program Error Firmware Program Error 1 Replace the PROM 2 Replace the main controller board same as FO error Controller Error Controller Error ERROR F2 ERROR F3 Firmware Program Error Firmware Program Error same as FO error same as FO error Controller Error Controller Error ERROR F4 ERROR F5 Firmware Program Error Firmware Program Error same as FO error same as FO error Controller Error Controller Error ERROR F6 ERROR F7 Firmware Program Error Firmware Program Error same as FO error same as FO error Category LCD Message Problem Solution Controller Error ERROR On aaaaaaaa LED is NOT lit An error occurred in the controller n Exception Code aaaaaaaa Error Address 1 Power OFF the printer 2 Power ON the printer 3 If the problem remains replace the main controller board Error Contents Reserved Reserved Reserved 4 Address Error Exception Load Command Command Fetch Address Error Exception Store Command Bus Error Exception Command Fetch Bus Error Exception Load Command Store Command System Call Exception Break Point Exception Reserved Instruction Exception Coprocessor Unu
48. http bpx okidata com Page 225 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 2 04 Operator Panel Board Function The operator panel provides the operator with a means of controlling printer operation This board is also used by the main controller board to report printer errors status Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW1 through SW8 for a description of functions refer to the User s Documentation Test Points NONE LCD Display Contacts Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 226 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 2 05 Power Supply Board OLAA Function The power supply board converts the AC Input Voltage into 38 vdc 5 vdc 8 vdc and 8 vdc for use throughout the printer The power supply board generates the high voltages required for electrostatic printing The photosensors and cover open switch are located on this board Firmware NONE Fuses F1 125 volt6 3 amp AC Line Fuse F2 125 volt1 6 amp Protects the primary of the AC transformer F3 125 volt3 15 amp Protects the 38 vdc and 5 vdc circuits Jumpers NONE Sensors Refer to Section 2 of this Service Handbook for more information on the sensor functions PS1 Paper Exit S
49. http opx okidata com Page 65 2 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 2 Principles of Operation 2 3 04 Power Supply Board The power supply board consists of an AC filter circuit a low voltage power supply circuit a high voltage power supply circuit a fuser drive circuit and photosensors Low Voltage Power Supply Circuit The following voltages are generated by the low voltage power supply circuit 5 vdc Logic circuit supply voltage 38 vdc Motor fan drive voltage and source voltage for the high voltage supply 8 vde RS232 line voltage 8 vdc RS232 line voltage and analog circuit voltage High Voltage Power Supply Circuit This circuit uses the 38 vdc to generate voltages for the electrophotographic process The control sequence for enabling these voltages is issued by the main controller board When the cover open state is detected the 38 vdc is turned off Turning the 38 vdc off disables all high voltage outputs The high voltage power circuit generates the voltages listed below 1 3 Kvdc applied to the charging roller 300 vdc applied to the developing roller 450 vdc applied to the toner supply roller 1 6 Kvde applied to the transfer roller 500 vdc applied to the cleaning roller Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com
50. input voltage present between pins 1 and 2 of connector CN1 on the power supply board YES NO Replace the AC transformer Is fuse F1 or F2 on the power supply board open YES Replace Fuse F1 or F2 NO Replace the power supply board Has the problem been resolved YES End of procedure NO Contact Technical Support Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 190 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 02 Paper Input Jam START The jam alarm occurs as soon as the printer is powered ON Is paper at the inlet sensor YES Remove the paper NO Insure that the inlet sensor plate is properly operating moves freely when touched Has the problem been resolved YES End of procedure NO Replace the inlet sensor plate Has the problem been resolved YES End of procedure NO Replace the power supply board The jam alarm occurs after paper feeding Is the paper fed onto the inlet sensor plate YES Check the operation of the inlet sensor plate It should move freely when touched NO Perform the following procedures in the order listed Refer to Section 4 4 05 55 of this Service Handbook Replace the hopping roller assembly Replace the paper cassette tray Does the inlet sensor plate move freely when touche
51. reverse direction will NOT turn the corresponding roller Printing Process Diagram LED head Power Doctor supply Toner supply blade Bias voltage cartridge Cleaning Deoa Toner roller supply roller roller Outlet p Sensor inia Sensor 1 i Paper y Paper Paper registration k supply tray Power supply Fuser Pressure Power i Transfer Registration Hopping rms pape Food Path Cleaning i Eject p Paper Hopping Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 71 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 00 Hopping Hopping loads paper from the paper cassette During the hopping operation the registration motor turns in a clockwise direction This motor drives the hopping roller which in turn advances the paper until the inlet sensor 1 switches ON The registration gear turns but the one way bearing does not allow the registration roller to turn After inlet sensor 1 switches ON the paper is advanced a predetermined length until the paper reaches the registration roller Registration Roller Hopping Roller Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 72 OKIDATA S
52. stop The print buffer must empty Procedure To run the continuous print test perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press ENTER Copies The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message CONT PRT PRINTING Press ON LINE to end the continuous print test The operator panel displays the following message CONT PRT BREAKED Several pages will print after you press ON LINE The print buffer must empty The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc
53. temperature Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 219 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 9 02 Transformer and Fan Motor The following diagram shows the pins used to verify the resistance of the transformer and the fan motor Use this diagram to assist you when troubleshooting BECHENCTITTONENNCTT NN ee Primary Side Between pins 1 and 2 14 9n Transfo mer Secondary Side Between pins 1and3 1 3n Between pins 5 and 6 1 1n Between pins land 2 6700 Between pins 1 and 3 On Between pins 2and3 0 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 220 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 1 BOARD DIAGRAMS amp General Information General Information This section describes the characteristics of the printed circuit boards used in the printers The following areas are covered Function Firmware Fuses Jumpers Sensors Switches Test Points Where an item is not applicable the word NONE will be listed Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OK
54. the ground plate go below the board The extensions 12 of the guide plate go under the board Do not flex the board PART Item Description Comment App B Reference P N 51011601 Plate Earth P N 51013901 Plate Board Guide P N 51014001 Guide Cable RSPL B 2 04 P N 55072711 PCB OLCW 11 w o ROM RSPL 400e B 2 04 Main Controller Board for 400e P N 55072713 PCB OLCW 13 w o ROM RSPL 410e Main Controller Board for 410e P N 55077811 PCB OLPT w o ROM RSPL 410e PS PostScript P N 55938301 IC EEPROM BR93LC46A RSPL 410e P N 56510801 Fan RSPL P N 56627901 Cord Flexible Op Panel RSPL B 2 04 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 116 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Main Controller Board Re Installation Re Installation instructions When replacing a main controller board old with a different controller board new remove the EEPROM from the old board and install in on the new board The flat extension of the ground plate goes between the board and the guide plate The spring extensions of the ground plate go below the board The extensions 12 of the guide plate go under the board Do not flex the board 12 Location only S Copyrigh
55. the noise is still heard loosen the upper cover screws and slightly shift the cover towards the back rear of the printer Tighten the screws The noise should stop This information is provided in Technical Service Bulletin 5606 7 The printer feeds between 100 150 pages Then pages won t feed Check the feed rollers Is a slick film present on the rollers If yes check the type of paper being fed Paper with a high cotton content will coat the rollers with cotton fibers The fibers make the rollers slick and paper will not feed Clean the rollers with water Cotton free or low cotton content 25 or less should be used ERROR 05 9FC2160C appears on the operator panel when printing either the menu or print fonts This occurs when either the menu or print fonts is run after a demo page is printed This problem is related to the firmware Firmware revision 2 14 or later will correct the problem The paper tray will NOT stay in the unit Check the two tabs in the base assembly These tabs hold the paper tray in place If they are broken replace the left and right cassette guides Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 175 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 04 Audible Roller Noises NOTE The i
56. to Section 4 5 7 of this Service Handbook before proceeding Is the TONER LOW message displayed YES Add toner NO Replace the image drum cartridge Has the problem been resolved YES End of procedure NO Replace the LED head Has the problem been resolved YES End of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 200 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 12 Evenly Spaced Repeating Marks START Refer to Section 4 5 7 of this Service Handbook before proceeding 1 Measure the distance between marks 2 Find the measurement in the table below 3 Perform the corrective action Distance Between Marks Corrective Action 1 24 inches Replace the image drum cartridge 1 56 inches Replace the image drum cartridge 1 66 inches Clean or replace the image drum cartridge 2 01 inches Replace the transfer roller 2 23 inches Replace the pressure roller 2 27 inches Replace the image drum cartridge 2 47 inches Replace the fusing unit assembly 3 71 inches Replace the image drum cartridge Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX
57. 083 6804G4 4YA4083 6804G1 1 3PB4083 6176P1 Description Cover IC Card Assm Upper Cvr Inc 345678 9 10 Cover Upper Assembly Face Up Stacker Clamp Stacker Face Up Wire Guide Retention Spring Spring Bias Roller Exit Assembly Op Panel 4006 Assembly Op Panel 4106 Comments RSPL RSPL RSPL RSPL RSPL400e RSPL Disassembly Procedur 3 2 03 3 2 02 3 2 02 3 2 04 3 2 04 3 2 04 3 2 05 3 2 05 RSPL 400elnc 11 12 13 14 RSPL 410elnc 11 12 13 14 Assembly Op Panel 410e PS RSPL 410e PSInc 11 12 13 14 Touch Sheet Op Panel OL4006 RSPL 400ePart of 10 3 2 04 3 2 06 3 2 06 3 2 06 3 2 06 11B 52070602 12 53069401 13 53342901 14 55624202 3PB4083 6177P1 2PP4083 6172P1 4PB4083 6235P1 653A0049M0002 Touch Sheet Op Panel RSPL 410ePart of 10 3 2 06 Cover Op Panel Part of 10 3 2 06 Insulator LCD Part of 10 3 2 06 LCD Element FRD 11442 Part of 10 3 2 06 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 235 Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 04 Base Unit 1 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information e 3 OONDOOAARWNH F 10A 10C 11 12 Okidata P N 53345601 50926901 51014401 50927801 56
58. 1 10 03 EEPROM NOTE EEPROM Electrically Erasable Programmable Read Only Memory Main Controller EEPROM 1024 x 1 bit serial input output Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 34 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 11 Reliability Specifications 1 11 01 Mean Pages Between Failure MPBF Approximately 24 000 pages 1 11 02 Mean Time To Repair MTTR Approximately 20 minutes 1 11 03 Estimated Toner Cartridge Life Approximately 2 000 pages at 5 density 1 11 04 Image Drum Life Approximately 20 000 pages Continuous print at 5 density Approximately 18 000 pages at 7 pages per print job 1 11 05 Printer Duty Cycle Approximately 6 000 pages per month Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 35 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 1 PRINTER OVERVIEW 2 1 01 General Information This section describes the operation of the product in the order listed below Control Process Mechanical Operation Printing Process Sensors and Switches Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the
59. 2 83 3 2 11 3 2 42 8 Position the lower base unit 1 as shown in View A Remove the hopping roller gear 2 Slide the registration roller 3 in the direction of arrow A and then lift it at position B You may need to use a needle nose pliers to lift the roller Remove the bearing 4 Slide the registration roller in the direction of arrow C and remove the registration roller Facedown Stacker Th RRS c eS N NOTE The hopping roller gear is used in two places The gear is used with the hopping roller It is also used on the registration roller Clean the registration roller Refer to Section 3 4 of this Service Handbook for cleaning information Re Installation Position the D side of the roller first Then install the bearing and B side of the roller The long edge of the bearing should be horizontal PART Item Description Comment App B Reference P N 51607501 Bearing Registration Roller P N 53342501 Roller Registration P N 51228901 Gear Hopping Roller Clutch P N 51607402 Bearing Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 107 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 16 Transfer Roller Power OFF the printer Detach the AC power cord from the printe
60. 34 amp N ABCDEF ghijkW01234 8 amp 1 ABCDEF ghijki01234 8 amp J _ ABCDEFghijkl01234 amp ABCDEFghijkl01234 amp ABCDEFghijkl01234 8 amp V ABCDEFghijkl01234 amp V ABCDEFZghijkl01234 amp J 1 ABCDEFghijkl01234 amp V Al HP and LaserJet are registered trademarks of Hewlett Packard Company Swiss and Dutch are trademarks of Bitstream Inc Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 206 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Font Sample test OL410e OL410e LED PAGE PRINTER HP LaserJet III Emulation Font Font Orient Font Name Style Weight Pitch Point Num d D ce HP LJ III Resident Fonts 1000 P Cour ier fixed scale 55 0 1001 P Courier Bold fixed scale 55 01 1002 P Courier Italic fixed scale 55 01 1003 P Courier Italic Bold fixed scale 55101 1004 P CG Times prop scale 60 0 1005 P CG Times Bold prop scale 60 0 1006 P CG Times Italic prop scale 60t0 1007 P CG Times Italic Bold prop scale 6010 1008 P Univers prop scale 6019 1009 P Univers Bold prop scale 60 0 1010 P Univers Italic prop scale 6010 1011 P Univers Italic Bold prop scale 6010 1012 P LN Printer 16 66 8 5 40 1013 P USPS 21P prop 64 8 4 Card Fonts
61. 400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 33 Multi Purpose Feeder Unit Stepping Motor Remove the board OLEV Refer to procedure 3 2 32 2 Remove the two screws 1 Remove the stepping motor 2 PART Item Description Comment App B Reference P N 56510701 Motor Stepper MPF Option RSPL MPF B 2 07 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 126 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 34 Multi Purpose Feeder Unit Planet Gear Remove the board OLEV Refer to procedure 3 2 32 3 Remove the two screws 1 Remove the motor bracket assembly 2 and planet gear 3 PART Item Description Comment App B Reference P N 51229601 Gear Planet Option RSPL MPF B 2 07 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 127 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 35 Multi Purpose Feeder Unit Rollers A and B Remove the motor bracket assembly Refer to procedure 3 2 34 34 Remove the gear 1 Shift roller A 2 in the direction
62. 41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 07 LED Head Unit Perform the procedures listed below first 3 2 01 2 3 2 02 2 NOTE Do not touch the LEDs 1 Detach the LED cable 2 Press against the face down stacker cover 3 to release side A of the LED head 4 Press against the face down stacker cover to release side B of the LED head Remove the LED head unit Be careful not to lose the ground strip 5 Remove the springs 6 Remove the PC connector 7 NOTE When installing the LED cable the blue strip faces the top of the unit After installing the LED head set the LED head drive time if necessary Refer to Section 3 3 of this Service Handbook for details Clean the LED head unit either when installing toner or as necessary Refer to Section 3 4 of this Service Handbook for cleaning information PART Item Description Comment App B Reference P N 56111201 Assembly LED Head Includes the following 3 items P N 51014601 Contact Ground Clip LED Head P N 55624101 Unit LED Head P N 56730201 Connector PC P N 56629001 Cable Flexible LED Head RSPL B 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 99 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly
63. 410e OL410e PS Chapter 3 Maintenance amp Disassembly T2 TBL 2 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 158 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly EF TBL 1 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 159 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly EF TBL 2 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 160 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Engine Reset General Information This function resets t
64. 410e OLA1 0e PS Chapter 2 Principles of Operation 2 4 06 Developing The electrostatic latent image formed on the image drum surface is developed into a visible image Developing takes place when contact is made between the image drum and the developing roller As the toner supply roller rotates toner is absorbed into the sponge type roller material A charged particle will be attracted to a particle having a MORE POSITIVE charge than its own Developing roller Toner Bt4BRGRGABGOGRBRMxREBRBM A4xBBLB4xGLB amp xA 750 1D0V 750v 750V Image drem Exposed Exposed part part 10cV The developing roller surface is charged to 300 vdc and the toner supply roller is charged to 450 vdc Since the development roller is charged more positive than the toner supply roller the toner on the toner supply roller is attracted to the developing roller The toner on the developing roller contacts the doctor blade forming a thin coat of toner on the developing roller surface Doctor Blade Charge Roller Toner i Supply Developing Roller Roller The exposed portion of the image drum contains a more positive charge than the development roller 100 vdc vs 300 vdc Therefore toner is attracted to the exposed areas of the image drum making the electrostatic latent image visible Bias voltages are supplied when the coveris closed Toner Supply NOTE The toner supply roller and the developing roll
65. 6 38 3 2 37 3 2 38 3 2 38 3 2 38 3 2 38 3 2 38 3 2 38 3 2 38 B 2 09 Second Paper Feed Unit Option Cabinet ST 250 OKIDATA Page 240 Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing Part numbers are subject to change Refer to Okilink Il for current part numbers and pricing information 2 w OONOODOORWN O e 3 Oki J P N 1PP4083 5637P1 4BP4083 5670P2 1PP4083 5611 3PP4083 5615P1 3PP4083 5613P1 4PP4083 5655P 1 RE2 SK RE5 SK 4PP4083 5623G1 4PB4083 5660P1 4PP4083 5612G1 Description Frame Rear Support SPF Screw Tapping SPF Frame Right Side SPF Lever Sensor SPF Cam Slide R SPF Lever Cassette Sensor SPF E Ring Small SPF E RIng Medium Arm Lock SPF Spring Support R SPF Lever Plate Up R SPF Comments SPF DisassemblyProcedure 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com RE7 SK 1PP4083 5653P1 4PB4083 5614P1 4PB4083 5661P1 3PP4083 5633P1 4PP4083 5632G1 1PP4083 5631P1 1PP4083 5654P1 1PP4083 5606P1 1PP4083 5603P1 4PP4083 5609P1 4PP4083 5608P1 E Ring Large Guide Sheet U Spring Plate Up Spring Support L Cam Slide L Lever Plate Up L Frame Left Side Guide Sheet L Lever Lo
66. 609701 56624301 50217701 51011501 51011401 51011601 55072711 55072713 55077811 56627901 51013901 Oki J P N 3PP4083 5663G1 4PP4083 6228P1 3PP4083 5207P1 4PP4083 6209P1 3YS4011 1315P1 3YS4011 1266P1 1PA4083 6200G1 3PP4083 6154P1 4PP4083 6082P1 4PP4083 6137P1 4YA4121 1007G11 4YA4121 1007G13 4YA4121 1022G11 238A1071P0003 2PP4083 6141P1 Description Comments Disasse Frame Separation Assembly RSPLInc 2 3 xx 3 2 01 Spring Anti Vibration Part of 1 3 2 01 Frame Separation Part of 1 3 2 01 Spring Cassette Separator Part of 1 3 2 01 Cord AC 120 V RSPL 3 2 01 Cord AC 220 V Option RSPL 3 2 01 Cassette Paper Cassette Assm RSPL 3 2 01 Plate Cassette Sensor RSPL 3 2 23 Plate Paper Supply Sensor RSPL 3 2 23 Plate Earth RSPL 3 2 24 PCB OLCW 11 w o ROM Main Controller Board RSPL400e PCB OLCW 13 w o ROM Main Controller Board RSPL410e PCB OLPT w o ROM PostScript RSPL410e PS 3 2 24 Cord Flexible Op Panel RSPL Plate Board Guide RSPL 3 2 24 13 56510801 270A2165P0001 Fan RSPL 14 51014001 4PP4083 6138P1 Guide Cable RSPL 3 2 24 15 55938301 IC EEPROM BR93LC46A RSPL410e 3 2 24 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 236 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter B Illustrated Parts Listing B 2 05 Base Unit 2 of 2 Part numbers are su
67. 88 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT XX Press ON LINE to exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL4106 OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 156 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly T2 TBL 1 General Information This function is set at the factory Settings are 1 2 and 3 The factory setting is 3 Do NOT change the setting Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 157 OKID AT A Service Manual for OL400e OL
68. AM An optional expansion memory board can be installed Up to 4 Mbyte of RAM in 1 Mbyte increments can be installed on the expansion board providing up to 4 5 Mbyte of total RAM in the OL400e The OL410e utilizes 2 Mbyte of standard Random Access Memory RAM The main controller board contains 1 Mbyte of RAM The standard expanded memory board contains 1 Mbyte An optional expansion memory board can be installed in place of the standard expanded memory board The optional board contains 2 Mbyte of RAM However up to 4 Mbyte of RAM in 1 Mbyte increments can be installed providing up to 5 Mbyte of total RAM in the OL410e The OL410e PS utilizes 2 Mbyte of standard Random Access Memory RAM 1 Mbyte is on the main control board 1 Mbyte is on the PostScript Board The PostScript board will accept and additional 3 Mbytes of RAM providing up to 5 Mbyte of total RAM in the OL410e PS A universal letter cassette is included with each printer Legal executive and A4 trays are available The printers will print on a variety of paper types labels and transparencies Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 25 OKIDATA Service Manual for OL400e OL410e OL410e PS 1 2 1 2 01 1 2 02 1 2 03 1 2 04 1 2 05 1 2 06 1 2 07 1 2 08 Chapter 1 Product Specifications PR
69. Business Partner Exchange BPX for any updates to this material http opx okidata com Page 115 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 24 Main Controller Board CAUTION When replacing a main controller board old with a different controller board new remove the EEPROM from the old board and install it on the new board The two types of main controller board OL400e amp OL410e are NOT interchangeable Disassembly Perform these procedures first 3 2 01 3 2 02 83 3 2 11 i Remove the two screws 1 Slide the main controller board 2 in the direction of arrow A to disconnect the board from the power supply 3 Lift the main controller board the board guide plate 4 and the fan 5 Detach the cable 6 from connector CN1 7 Remove the fan Remove the three screws 8 8A is a large screw 8B are the same size Use a 5 5 mm wrench to remove the two posts 9 Detach the operator panel cable not shown from connector CN5 10 Remove the board guide plate being careful not to lose the ground plate 11 12 Location only Re Installation instructions When replacing a main controller board old with a different controller board new remove the EEPROM from the old board and install in on the new board The flat extension of the ground plate goes between the board and the guide plate The spring extensions of
70. Clutch RSPL P N 51607402 P N N A Bearing Screw Tapping Option RSPL SPF SPF P N 51112601 Shaft Hopping Roller Assembly RSPL Includes 15 16 Includes P N N A Shaft Hopping Roller Part of 14 P N 53342401 Hopping Roller Rubber Part of 14 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 131 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 3 ADJUSTMENTS AND SERVICE SETTINGS General Information This section contains the procedures for checking and resetting counters and performing adjustments and service settings These procedures may be required when replacing either consumables or parts The disassembly assembly procedures list the required adjustments and refer you to this section Failure to perform these procedures may result in unnecessary service calls The adjustments and service settings are accomplished through the operator panel Three different maintenance modes are used user system and engine Service setting changes are saved in the EEPROM located on the main controller board NOTE End users should NOT access the system or engine maintenance modes Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for
71. DATA Chapter 0A Introduction RECOMMENDATIONS Prerequisites Before beginning this course you should know the following concepts Have an understanding of basic electronics Be familiar with electrostatic principles Be familiar with xerographic technology Be familiar with the proper procedures for handling circuit boards Read Only Memory ROM and Random Access Memory RAM Be able to use basic tools Be able to use a digital multi meter DMM Equipment The following equipment is recommended for the successful completion of this training course OL400e OL410e OL410e PS printer optional Tools optional refer to Section Three of the Service Handbook PC for Okilink Il connection Modem for Okilink II connection Communications Software for Okilink II connection Telephone for Faxable Facts connection Facsimile Machine for Faxable Facts connection Documentation You should have access to the following documentation while completing this course Okidata Service Center Reference Guide OL4006 OL4106 OL410e PS Service Handbook OL4006e OL410e Printer Handbook OL400e PS Printer Handbook Supplement Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 4 OKIDATA Seviee Manual for 0L2000 01 4106 0L4106 FS Chapter 0A Introduction INFORMAT
72. Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 27 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 4 PHYSICAL SPECIFICATIONS 1 4 01 Outside Dimensions Width 12 6 inches 320 mm Height 6 3 inches 160 mm Depth 14 17 inches 360 mm 1 4 02 Printer Weight 24 lbs 11 kg 1 4 03 LED Array 1 4 03 LED Array Number of LED Elements 2560 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 28 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 5 POWER REQUIREMENTS 1 5 01 Input Power 120 VAC 5 5 1596 220 240 VAC 10 1 5 02 Power Consumption Peak Approximately 600 Watts Operation typical Approximately 80 Watts Idle Approximately 40 Watts Power Save Approximately 15 Watts Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 29 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 1 Product Specifications 1 6 ENVIRONMENTAL CONDITIONS 1 6 01 Ambient Temperature Operation 50 to 90 degrees Fahrenheit 10 to 32 degrees Celsius
73. GE PRT DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press the LAST Paper Size or NEXT Demo to toggle between ENABLE and DISABLE The operator panel displays one of the following messages PAGE PRT PAGE PRT ENABLE DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press ENTER Copies to select ENABLE or DISABLE An asterisk will follow the word ENABLE or DISABLE to indicate the selected setting Press ON LINE to save the setting and exit the system maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 147 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Continuous Print Test General Information The continuous print test allows the service technician to check print quality over an entire page The unit will print a standard ASCII code pattern shifting characters one position to the right on subsequent lines Print at least five pages of this test before exiting When exiting this test printing will not immediately
74. IDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 221 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 2 INDEX TO CHARTS Description Board Designation Product Section Main Controller Board OLOW OL400e Main Controller Board OLCW 13 OL410e PostScript Board OLPT OL410e PS RAM Expansion Board OLCB OL400e 0L410e Operator Panel Board OLLC Power Supply Board OLAA Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 222 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 2 01 Main Controller Board OLCW Function The main controller board controls the data reception and page formatting functions This board also controls the print engine and reports printer errors status through the operator panel The main control board in the OL410e contains 1 Mbyte of RAM Firmware Q2 Program ROM 512 K PROM OL410e 1 M PROM Stores the printer control program Q3 Font ROM 512 K ROM OL410e 512 K ROM Stores the bit mapped fonts Q9 EEPROM 1 K x 1 bit EEPROM Stores Menu Data Counter Data Print Intensity Values and Start of Print Position Value Fuses NONE Jumpers SP1 CLOSED Debug Mode Factory Use Only OPEN Normal Position OPEN is the default p
75. ION UPDATES Every effort has been made to ensure the accuracy of the information contained in this training course Okidata is not responsible for errors beyond its control Technical updates are made available to authorized Service Centers through the monthly technical mail The monthly mail is distributed via Okidata s Bulletin Board Okilink II Additions and corrections to the training materials are available in the Training Section of Okilink II Please sign on and check this section before beginning this course For information on using Okilink II please refer to the Service Center Reference Guide Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 5 OKIDATA Service Manual for OLA00e OL410e OL410e PS Chapter 0A Introduction NOTICES Pay attention to all notices that appear throughout this training course They are for your safety Here are the definitions of the notices NOTE This notice refers to supplemental information CAUTION Deviation from the listed procedures may result in damage to the product WARNING Deviation from the listed procedures may result in personal injury Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 6 OKIDATA Serv
76. IZE Paper Messages Paper Messages TRAYn PAPEROUT LED is NOT lit COVER T2 OPEN LED is NOT lit No paper in TRAY n or no paper cassette installed in position n TRAYnn 1 2 or feeder TRAY2 cover is open Cover must be closed for operation to continue Place paper into the tray or Install the paper cassette Close the cover Paper Messages Paper Messages PAGE BUFF OVERFLOW LED is NOT lit MACRO OVERFLOW LED is NOT lit The page buffer overflowed The macro buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the amount of print data 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the number of macros Paper Messages DLL BUFF OVERFLOW LED is NOT lit The DLL buffer overflowed 1 Press the operator panel RECOVERY key to release the error display 2 Increase RAM size 3 Reduce the number of DLLs Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 184 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Front Panel Messages Buffer Overflow Interface Paper Size Category LCD Message Problem Solution Bu
77. KIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 231 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 CHARTS Below is an index for the illustrated parts breakdown charts Description Section Lower Base Unit 1 of 2 B 2 01 2 Lower Base Unit 2 of 2 Upper Cover Base Unit 1 of 2 Base Unit 2 of 2 Options Multi Purpose Feed Unit Option Second Paper Feed Unit Option ST 250 Second Paper Feed Unit Option Cabinet ST 250 Packaging Consumables B 2 03 B 2 11 B 2 01 and B 2 02 d i B 2 04 and B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com OKIDATA Page 232 Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 01 Lower Base Unit 1 of 2 Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information OMOOAONODOOARWN F 3 3 wD gt Okidata P N 52107201 56116801 56111201 51014601 55624101 56730201 56629001 53342801 56510701 56510701 Oki J P N 4YA4083 6400G2 4YA4083 6300G2 3YX4083 6245G1 4PP4083 6173P1 4YA4116 1104G1 224A1286P0140 4YX4121 1025G2 2PA4083 6120G1 4PB4083 6075P1 4PB4083 6075P1
78. Lift the upper cover 6 straight up then turn it approximately 45 degrees to clear the raised stacker cover Refer to View A Remove the upper cover assembly NOTE Refer to the page following the diagram for installation information PART P N 53069201 Item Description Assembly Upper Cover Comment App B Reference P N 53070301 Cover Upper P N 56627909 Cord Flexible Op Panel RSPL B 2 04 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 93 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Upper Cover Assembly Installation Have the operator panel cable positioned as vertically as possible Be careful NOT to damage the operator panel cable A damaged cable will cause apparent initialization failures Refer to Section 4 of this Service Handbook for details Position the upper cover over the raised face down stacker cover as shown in View A Lower the upper cover over the raised face down stacker cover Once the upper cover has cleared the stacker cover correctly align the upper cover with the lower unit and the two rear claws When the upper cover has been aligned with the base hold the upper cover with one hand and feed the operator panel through the opening in the upper cover Lower the up
79. Menu 2 The operator panel displays the following message EF TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message ENGINE RESET Press ENTER Menu Reset to execute any of the functions being displayed To change any setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL4106 OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 152 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly LED Head Drive Time Note The LED Drive Table is at the end of this document General Information This procedure is used to set the LED head drive time The LED head drive time must be set when the intensity rating of the new LED head is different from the intensity rating of the replaced LED head LED Head Intensity Rating The last three numbers of the label on the LED head
80. N LINE Resume normal operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 166 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 5 LUBRICATION General Information Lubrication should be performed once a year or as needed Use Dow Corning Molycoat BR 2 or Molycoat ME 300L or equivalent Use very small amounts of lubricant when applying DO NOT over lubricate DO NOT allow lubricant to contact the surface of any rollers or paper guides Lubricate the items listed in the table below Lubrication Table Item Disassembly Procedure Gear on the shaft of the main stepper motor Gear on the shaft of the registration stepper motor Teeth of the reduction gear Inside of bearings of hopping roller shaft assembly Hopping roller shaft above the fins Inside of the pivot points of the reset levers Gear on the damper stacker arm Stacker cover damper gear Transfer roller gear Inside of bearings of transfer roller Ends of pressure roller shaft 3 2 18 5 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 167 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter
81. N LINE to exit the system maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS NOTE To work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the user maintenance mode items Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 145 m w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 3 Maintenance amp Disassembly Page Count General Information The page count is the total number of pages printed by the unit This counter cannot be reset The page count is not the same as the drum count or the drum count total Procedure To view the page count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays t
82. NG PROBLEMS General Information Okidata strives to provide accurate and detailed service information through its training materials The Technical Training Group realizes that service technicians have valuable experience knowledge and opinions Okidata strongly encourages you to report any problems you may encounter when using the materials of this training kit Please be as specific and detailed as possible Your comments suggestions and criticisms are used to update and revise training kits You should reference the training materials when servicing Okidata products Most problems can be solved by using the information provided in the training materials If you encounter a situation that cannot be solved please let Okidata know Refer to the Service Center Reference Guide for information on contacting Okidata Problem Lists Technicians frequently request a list of common problems specific to a product Technical Training Kits are written before a product is shipped to customers Therefore such information is NOT available when a product is first released However Okidata wants to respond to these requests Okilink II provides round table discussions on technical problems Errors and corrections in the training materials are listed in the Training Section of Okilink Il The Technical Service Bulletins also known as Okidata s Monthly Mail are available via Okilink Il Situations that are NOT addressed in the reference documentation t
83. ODUCT SPECIFICATIONS Print Specifications Exposure Method Stationary LED Head Development Method Dry Electrophotography Print Speed Continuous Print 4 sheets per minute Warm up Time Approximately 60 seconds with standard memory Approximately 90 seconds with the memory expansion board installed Print Resolution Standard Printing Mode 300 x 300 dots inch Enhanced Printing Mode OL410e and OL410e PS in HP LaserJet Ill mode 300 x 1200 dots inch 600 dpi Class Printing Symbol Sets 40 Symbol Sets Paper Feed Method Automatic Feed Manual Feed Paper Delivery Methods Face down Face up Interface Capabilities OL400e OL410e Interfaces Centronics Parallel Interface RS232 Serial Interface OL410e PS Interfaces with Auto switching RS232 Serial Interface Centronics Parallel Interface LocalTalk PostScript only Emulations OL400e HP LaserJet IIP OL410e HP LaserJet III HP PCL 5 OL410e PS HP LaserJet III HP PCL 5 Adobe PostScript Level 2 NOTE When operating under the DOS environment the OL410e PS supports auto emulation switching by means of the Oki Switch software which is included with the printer 1 2 09 Available Fonts The OL400e and OL410e printers contain four resident bit mapped typefaces which can be printed in both landscape and portrait orientations Courier Swiss Line LN Printer Dutch The OL410e contains three scalable typefaces in addition to the four bitmapped typefaces CG Times Univers Cou
84. OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm An asterisk indicates the current setting Setting values are in increments of 5 mm 4 mm 3 5 mm 3 mm 2 5 mm 2 mm 1 5 mm 1 mm 5 mm 0 mm 4 5 mm 1 mm 1 5 mm 2 mm 2 5 mm 3 mm 3 5 mm Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper To change any setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode The operator pa
85. OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 5 ABNORMAL OUTPUT Output Samples Light or faded output Black output Blank output Refer to RAP 08 Refer to RAP 09 Refer to RAP 10 Vertical black streaks Missing output Vertical white streaks Refer to RAP 11 Refer to RAP 13 Refer to RAP 15 Preliminary Checks The OL4xxe printers will experience poor print quality if the image drum area is not kept clean It is very important to clean the contact assembly in this area When viewing the printer from the front the contact assembly is on the left Refer to the diagram for reference points Use Contact Kleen P N 51802301 to clean the contacts The information on these pages is provided in Technical Service Bulletin 5607 Overall Light Print Clean contacts 3 and 5 Verify that the toner supply is adequate Verify that the Menu Darkness setting is appropriate Refer to RAP 08 Black Page Clean contact number 6 Refer to RAP 09 Gray Shading or Banding Clean contacts 1 and 2 Verify that no toner is spilled Verify that the drum is good Refer to RAP 09 Black Dots Or Specks Clean contacts 1 and 3 Verify that no toner is spilled Verify that the drum is good Refer to RAP 11 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com
86. OL410e OL41 0e PS Chapter 2 Principles of Operation Paper Inlet Jam This jam occurs when either of the following situations occur When the printer is powered ON paper is at inlet sensor 1 After the hopping operation is attempted three times the leading edge of the paper does NOT reach inlet sensor 1 Paper Inlet Jam Timing Diagram Hopping retry 1st 2nd 3rd E n gt f gt gt Paper inlet jam to Timeout Hopping Registration Motor Inlet Sensor 1 Paper Sensor Outlet Sensor Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 84 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Paper Feed Jam This jam occurs when either of the following conditions occur The paper does not pass over the paper sensor within a pre determined period of time The leading part of the paper does not reach the outlet sensor within a pre determined period of time after the paper has passed over the paper sensor Paper Feed Jam Timing Diagram OUTSNS N FSYNC N Feed start PAPER Se Oo i i i i Fakai OUT Sensor Feed stop OFF l Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 185 OKID A
87. ON the operator panel will display the TONER SNS message Customers may experience a TONER SNS or TONER LOW message with a brand new printer This may occur even though a new toner cartridge and drum have been installed This can occur for the first 30 pages Between 30 and 200 pages the CPU will turn OFF the toner sensor This will eliminate the message on the LCD After 200 pages the printer will begin checking for proper operation of the toner sensor flag Customers should use the printers for at least 30 pages The TONER SNS or TONER LOW messages do not cause any print quality problems The unit is in NO danger of suffering any damage If the problem persists for more than thirty pages customers are directed to contact a service center for warranty repair This information is documented in TSB 5604 5 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 86 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles of Operation 2 5 03 Paper Path General Information The automatic and manual feed paths are different In addition the path will change if the paper is ejected face up or face down Paper fed from the paper tray automatic feed and ejected face down will follow an S path The path with the least amount of turns is a manual feed face up ejection Auto
88. P N 50926901 Spring Anti Vibration B 2 08 P N 51014401 Frame Separation B 2 08 P N 50927801 Spring Cassette Separator B 2 08 P N N A Bracket Motor SPF B 2 08 P N N A Cassette Universal SPF B 2 08 P N N A Gear Idle SPF B 2 08 P N N A Gear Idle C Option RSPL SPF B 2 08 P N N A Lever Paper End Sensor SPF B 2 08 P N N A Screw Tapping SPF B 2 08 P N N A Screw Tapping S Tight SPF B 2 08 P N 50218002 Cassette Paper Option RSPL SPF B 2 08 P N 56510701 Motor Stepper SPF RSPL B 2 08 P N 56631103 Cord Connection Second Tray Option RSPL SPF B 2 08 P N N A Arm Lock SPF B 2 09 P N N A Cam Slide R SPF B 2 09 P N N A Cam Slide L SPF B 2 09 P N N A Cover Front SPF B 2 09 P N N A E Ring Small SPF B 2 09 P N N A E Ring Medium SPF B 2 09 P N N A E Ring Large SPF B 2 09 P N N A Frame Left Side SPF B 2 09 P N N A Frame Rear Support SPF B 2 09 P N N A Frame Right Side SPF B 2 09 P N N A Guide Sheet U SPF B 2 09 P N N A Guide Sheet L SPF B 2 09 P N N A Lever Cassette Sensor SPF B 2 09 P N N A Lever Lock SPF B 2 09 P N N A Lever Plate Up L SPF B 2 09 P N N A Lever Plate Up R SPF B 2 09 P N N A Lever Sensor SPF B 2 09 P N N A Roller Bias SPF B 2 09 P N N A Screw Tapping SPF B 2 09 P N N A Spring Bias SPF B 2 09 P N N A Spring Plate Up SPF B 2 09 P N N A Spring Support L SPF B 2 09 P N N A Spring Support R SPF B 2 09 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See
89. Page 1 OKIDAT A Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction OKIDATA Service Manual OL400e OL410e OL410e PS Series LED Page Printers Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual 09 17 97 Note This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi which is ideal for printing but does not view on most displays well Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Table of Contents Page Service Manual for OL400e OL410e OL410e PS 0A Introduction Front Cover 1 Overview 2 Recommendations 3 Information Updates 4 Notices 5 Where To Send Testing Materials 6 Missing Items Or Missing Pages 7 Course Path 8 Service Training Requirements 9 General Description 10 Installation 11 Principles Of Operation 12 Failure Analysis 13 Appendices A And B 14 Maintenance 15 Disassembly Assembly 16 eee Adjustments And Service Checks 17 TN Cleaning 18 Lubrication 19 gapki Shipping Instructions 20 Service Authorization 21 Gertification Test 22 Course Critique 23 1 Product Specifications 1 1 General Description 24 1 2 Product Specifications 25 1 3 Paper Specifications 26 1 4 Physical Specifications 27 1 5 Power Requirements 28 1
90. Page 66 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 05 Fusing Unit The fusing unit consists of a halogen lamp a fusing roller a thermistor and a thermostat An AC voltage from the power supply board is applied to the halogen lamp under the control of the HEAT ON signal from the main controller board This AC voltage is applied to the 400 watt halogen lamp The main controller board controls the fusing roller temperature via the thermistor and regulates the fusing roller temperature at 150 degrees Celsius by switching the lamp ON OFF If the roller temperature rises abnormally the thermostat in the fusing unit will cut the AC voltage supply OFF Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 67 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 06 Registration Motor The registration motor is a DC stepping motor 48 steps rotation This motor drives the hopping roller and the registration roller via two one way clutches The direction that the motor turns determines which clutch is activated Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 68 OKIDATA Serv
91. Perform the cleaning procedures 55 on the printer if available Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 19 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 0A Introduction Lubrication Assigned Tasks Read Section 3 5 53 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 20 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Shipping Instructions Assigned Tasks Read Section 3 6 55 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 21 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 0A Introduction SERVICE AUTHORIZATION General Information Read through the instructions for completing the testing process before you begin This section contains the Answer Sheet Certification Test and Course Critique for this service training package These are the only copies of these items you will receive DO NOT WRITE ON THESE ITEMS PHOTOCOPY EACH ITEM Use the photocopies to complete t
92. Skewing Printed pages may be visible skewed To verify follow this procedure Load paper in the cassette Take the printer OFF LINE Press PRINT FONTS The Print Fonts Test will print This test will dramatically show the skew if it is present This problem is caused by a misalignment of the pinch roller clips on version B8 image drums The pinch rollers on the bottom of the drum unit provide the pressure needed to move the paper evenly through the registration rollers Misalignment is caused when the retaining clip slightly rotates towards the pinch roller The pinch roller is normally level but a rotated clip will tilt the roller Because of the tilt of the pinch roller uneven pressure will be applied to the registration roller Note the space between the edge of the retaining clip and the drum s outer ribbing Refer to the diagram Rough handling during shipping may cause the retaining clips to rotate To identify a version B8 image drum look at the white label on the left leading edge of the drum The first two characters of the drum lot number are the version Space between retaining clip and ribbing Solution To correct this problem follow this procedure Remove the image drum unit from the printer Turn the drum so the pinch rollers face up Be careful NOT to spill toner Do NOT touch the surface of the drum Touching the drum may cause permanent damage to the drum s surface Use a pair of needle nose pli
93. T A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles of Operation 2 5 02 Toner Low Sensor The toner well of the image drum cartridge contains a toner agitator Whenever the image drum rotates the toner agitator attempts to turn A spring clip in the bottom of the toner well along with the proper amount of toner holds the agitator at the bottom of the well However when toner is distributed unevenly or an insufficient amount of toner is in the well the toner agitator will rotate Therefore as long as the toner well contains an adequate supply of evenly distributed toner the toner agitator will not rotate The toner sensor plate has a magnet embedded in it Whenever the toner agitator is positioned at the bottom of the toner well the toner sensor plate is magnetically attracted to the toner agitator This causes the toner sensor plate to be lifted from the path of the toner sensor During a low toner condition the toner agitator will rotate continuously This causes the toner sensor to turn ON OFF as the image drum rotates The operator panel will then display the TONER LOW message During an unevenly distributed toner condition the toner agitator will rotate until the toner is distributed sufficiently This causes the toner sensor to turn ON OFF for only a few image drum rotations The operator panel will not display an error message since this is normal printer operation If the toner sensor remains activated
94. TY MIN BUSY TIME LANGUAGE Factory HPIII TRAY1 LETTER LETTER L RESIDENT I000 10 00 CPI Rcman 8 PORTRAIT 60 LINES 78 COLUMN OFF AUTO INTERFACE OKI600dpi MEDIUM AUTO AUTO AUTO OFF OFF o ENABLE OFF DTR HI POLARITY 9600 BAUD 8 BITS NONE 209 mSEC ENGLISH TRAY1 LETTER LETTER i RESIDENT roo0 10 00 CPI Roman 8 PORTRAIT amp 0 LINES 78 COLUMN orr OKI600dpi MEDIUM AUTO 360KB AUTO SKB AUTO OKB HP and LaserJet are registered trademarks of Hewlett Packard Company Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 138 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Sample Menu OL410e PS Smoothing Do Jam Recovery Do Start Page Allow Job Reset Manual Timeout Wait Timeout Font Cache Error Report Job Switch Darkness Power Saving RS232C Serial Flow Control Baud Rate Data Bits Parity RS422 Serial Baud Rate Data Bits Parity Dark Off Off Off 1 Minute 40 Seconds Auto Off Per Job 0 Disabled DTR HI Polarity 9600 8 None PostScript Version 2014 105 Program ROM F W 47 Language RAM Size 2097152 Adobe Memory Booster Adobe PostScript Adobe PostSoript Adobe Memory Booster and the PostScript Logo are registered trademarks ol Adobe Systems Inc
95. able Facts Technical Service Bulletins Okidata s Technical Service Bulletins TSBs contain technical information developed after product release Firmware updates part number changes and procedural changes are some of the subjects covered by these bulletins The TSBs are distributed through Okilink II Refer to the Service Center Reference Guide for information on accessing Okilink II Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 172 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 TROUBLESHOOTING TIPS Preliminary Checks Preliminary Checks Is the printer operated under the proper ambient conditions Is the paper being used made specifically for xerographic printing Have the toner cartridge and image drum been replaced as recommended Has the image drum cartridge been installed properly Are the correct software printer drivers being used Is OKIDATA toner being used Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 173 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 4 02 Tips for Preventing Image Problems Do not let anyth
96. ae Toner Sensor ae The same part is used in three locations for the three inlet sensors Sensor Location Diagrams Top View Paper inel Inlet Supply Sensor Registration S0 Sensor 2 in Roller Side View image Drum Unit Eject Roller Fusing Roller LED Head Toner Cartridge Inlet Sensor 1 Hopping Roller Outlet Sensor Transfer Roller Registration Roller Paper Cassette Pressure Roller Inlet Sensor 3 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 50 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Inlet Sensor 1 Inlet sensor 1 detects the leading edge of the paper and regulates the timing of switching from the hopping operation to the feeding operation This sensor also controls the timing of the paper feed process and the paper size according to the paper detection time and running time Refer to Sensor Diagram 4 for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 51 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Inlet Sensor 2 Inlet sensor 2 detects the form width Refer to Sen
97. age 14 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Appendices A and B These sections contain charts illustrations and an illustrated parts list to support you in servicing the printer Appendix A Appendix A contains information about the printed circuit boards PCBs This appendix includes reference charts which present data regarding function firmware fuses jumpers Switches sensors and test points An illustration of each board is also included Appendix B Appendix B is an illustrated listing of the parts for the printer This listing is cross referenced to Section 3 of the Service Handbook Assigned Tasks Look through Appendix A 53 and Appendix B 23 in the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 15 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Maintenance The Maintenance Section is divided into five sub sections Disassembly Assembly Adjustments and Service Checks Cleaning Lubrication Packing for Shipment Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 16 d Service Manual for OL400e OL410e OL410e PS OKIDATA Ch
98. air Analysis 4 8 02 Continuous Print Test The Continuous Print Test will continuously print the ASCII Character Set shifting the characters one position to the right on each subsequent line This test can be used to examine the character density across an entire page To perform the Continuous Print Test follow this procedure Press and hold RECOVERY while powering ON the printer This will place the printer in the System Maintenance Mode Press MENU1 MENU2 until CONT PRT is displayed on the operator panel Press ENTER The message shown below will be displayed on the operator panel WARM UP The message shown below will be displayed on the operator panel CONT PRT PRINTING Printing will begin To stop the Continuous Print Test press ON LINE klTaoOpqretuvwxyt T 9 t amp 1 abode ight jkienopee IU rec thes ret I E YA Dt Tusopq rat uvwxy orgtf et Chee r She pne P WSNR 1t 7 o cL DLE y prame aratni T Sd m a a 1 SRR Lite i s H OD 89 NA Dv 0123 i 1 858 amp 1 9 01234 i 1 iSter 2 5 012345 Or E tAt 1 e gt 70223456 NT 1 01234567 i Iri S t e 032345678 y f 1 8555 1 5 0123456789 JKLMNOPQRSTUVWX Y Y Sabeaeta jaan 3 DIU rect EN abodefgniikl 0123455789 LIMBO PORS TUVWIEYZ s anegdot 012345678 YNOPQRATUVMITET A abodetgh 02293456789 CoOReravenranrey MS te 1 5 7012345678 OPQRSTUVWX Y 2 nl
99. ange BPX for any updates to this material http opx okidata com Page 217 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Demo Page sample OL410e PS Demo Page OL410e PS Powerful RISC microprocessor for ultra fast performance Parallel serial and AppleTalk interfaces for both PC and MAC users Adobe PostScript Adobe PostScript Level 2 and HP LaserJet III emulations 600 DPI Class output for superior print quality Reliable LED print head for assured quality and long life Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 218 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 9 RESISTANCE CHECK POINTS Registration Motor Drum Motor and Fusing Unit Registration Motor Drum Motor and Fusing Unit The diagram below shows the pins used to verify the resistance of the registration motor drum motor and fusing unit Use this diagram to assist you when troubleshooting Circuit Diagram Illustration Between pins 1 and 2 32N Between pins 3 and 4 32N Orange 1 Between pins 2 4 Yellow 1 and 2 329 44 Brown Between pins pie 3 and 4 32 Thermostat Hester Between pins 1 and 2 0 to 3N Between pins Thermistor 3 and 4 220ka at room
100. any updates to this material http opx okidata com Page 132 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 3 01 User s Maintenance Mode General Information This maintenance mode allows the user to access the following functions Menu RIBSeb cicer ut y sex DUMP osregi G Drum Counter Reset ae Sy Sy G User s Maintenance Mode Procedure To enter user maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit Continue to hold through both panel message displays The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET 7 Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP 8 Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET 9 Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE For OL410 OL410e PS models only 10 Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST 0 mm 11 Press MENU 1 Me
101. any updates to this material http opx okidata com Page 77 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 08 Fusing After transfer the toner image is fused to the paper by heat and pressure The paper passes between the fusing roller and the pressure roller The fusing roller has a teflon coating and contains a 400 watt halogen lamp A thermistor which contacts the fusing roller maintains the fusing roller temperature at approximately 150 degrees Celsius A thermostat cuts off the voltage supply to the lamp if there is an abnormal temperature rise Halogen Fusing Roller Separation Lamp Claw Thermistor ES 7 M Pressure Roller Pressure Spring The pressure roller provides 2 5 Kg of pressure This is generated by the pressure springs at each side of the roller Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 78 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 09 Cleaning The image drum is cleaned at the end of transfer The residual toner on the image drum is attracted to the cleaning roller which has a 500 vdc static charge This residual toner is accumulated in the image drum cartridge until the drum is replaced Cleaning Roller NS Transfer Roller Copyright
102. aper cassette tray 3 Clear all error messages displayed on the operator panel 4 Power OFF the unit 5 Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 The operator panel displays the following message USER MNT 6 Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET 7 Press ENTER Copies The operator panel displays the following message for approximately 15 seconds WARM UP 8 The unit will then go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL4106 OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 134 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Menu Settings Level 1 Factory defaults are printed in bold Category Items Options Explanation PRINTER LANGUAGE EMULATE OL400e only PRINTER LANGUAGE EMULATE HPIII OL410e OL410e only PRINTER LANGUAGE EMULATE Adobe PS OL410e PS OL410e PS only TRAY SELECT PAPER IN Select paper tray TRAY 2 Appears if Select second paper installed tray MANUAL Select manual paper feed FEEDER Appears if Select feeder installed AUTOTRAY Appear
103. apter 0A Introduction Disassembly Assembly CAUTION OKIDATA does not recommend performing the disassembly assembly procedures on a product which is operating normally Therefore you are not required to perform the disassembly assembly procedures to complete this training Assigned Tasks Read Section 3 2 of the Service Handbook 4 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 17 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Adjustments and Service Checks This section explains the adjustments performed after parts replacement Hardware replacement may require adjustments to firmware settings This section also explains viewing and resetting counters Assigned Tasks Read Section 3 3 55 of the Service Handbook If you have the product available perform the adjustments and service checks listed in Section 3 3 34 of the Service Handbook Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 18 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Cleaning Assigned Tasks Read Section 3 4 55 of the Service Handbook Review Chapter 9 in the Printer Handbook
104. are the LED intensity rating Use the table below to determine the drive time associated with the intensity rating of the LED head Last three numbers LED Intensity Rating Procedure To set the LED Head Drive Time perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 To change the drive time setting press LAST Paper Size or NEXT Demo to move through the settings An asterisk indicates the current setting Setting values are listed below 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Press ENTER Copies to select the desired setting An asterisk indicates the current setting Press ON LINE to save the setting and exit the engine maintenance mode Th
105. ation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 55 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Toner Sensor The toner sensor detects a low toner condition Refer to Sensor Diagram 4 for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 56 m w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 2 Principles of Operation Print Operation Both the control function data reception and bit image data generation and the print engine function LED head registration motor and drum motor are integrated Both functions are controlled by the main controller board The peripheral logic is integrated into one chip an ASIC microcomputer RISC based microprocessor chip Data is received through either the Centronics parallel interface or the RS232 serial interface These two interfaces are located on the main control board The LocalTalk interface is located on the PostScript Board The data is then stored in the receive buffer The data is transferred from the receive buffer to a processing section of the main controller In this processing section control codes and printin
106. ation information Clean the hopping roller Refer to Section 3 4 of this Service Handbook for cleaning information The hopping roller gear is used in two places The gear is used with the hopping roller It is also used on the registration roller 4 I Face down Bi t Paper Stacker Manual Feed KILL Guida Aasemay PART Item Description Comment App B Reference P N 51112601 Shaft Hopping Roller Assembly Includes P N N A Shaft Hopping Roller P N 51228901 Gear Hopping Roller Clutch P N 51607402 Bearing P N 53342401 Hopping Roller Rubber Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 105 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 14 Face Down Stacker Assembly Perform these procedures first 3 2 01 3 2 02 83 3 220 Remove the right reset lever 1 Use a needle nose pliers to detach the stacker cover reset spring 2 from the lower base unit 3 Close the face down stacker cover Turn the left reset lever 4 in the direction of Arrow A until it clears the extension of the face down stacker cover SEE INSERT Remove the left reset lever by pulling in the direction of Arrow B The cover open arm is attached to the left reset lever but it is not shown in this diagram
107. ator Pane Function to download messages to LCD Display Power Saving Silent Standby at 15 Wutts OL400e Optional Equipment 100 sheet Legal Universal Paper Cassettes Up to 4 Megabytes Optional Memory Library of Font and Macro Cards The powerful RISC based microprocessor of the OLA400e ensures fast printing of complex documents The very small footprint and quiet operation are a welcome addition to any desk When in Power Save standby it is actually silent Free paper size allows printing on custom sizc paper Up to 4 Megabytes optional memory enhance graphics printing and DLL font capacity The OL400e gives you the clear advantage HP and LaserJet are registered trademarks of Hewlett Puckard Company Swiss and Dutch are trademarks of Bitstream Inc Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 216 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Demo Page sample OL410e Demo Page OL410e The OL410e prints your business documents quickly and quietly With HP Laserje 11 compatibility you have instant access to a large base of business applications OLA10e s OKI600 mode printing provides superior print quality for text and graphics OL410e resident fonts include 8 HP LaserJet 1I Scalable fonts plus Scalable Courier Line P
108. ause The paper separator frame inside the paper cassette Squeaks are caused by the paper separator frame rubbing against the paper cassette Groans are caused by the separation rubber of the paper separator frame The separation rubber is either deformed or does not fit properly Solution Okidata FCO Kit 8127 P N 58235501 This kit includes grease a spring a separation rubber TSB 5609 7 and an installation instruction sheet The grease lubricates the assembly The spring provides more side to side pressure The separation rubber is trimmed to a more appropriate size It is also more securely attached to the new paper separator frame Remove the paper cassette and follow the instructions in the FCO Kit 8127 73 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 177 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis 4 4 06 Pinch Roller Clip Problems NOTE The information in this section is also covered in TSB 5613 7 Symptoms Cause Paper Feed Jams Paper jams occur at or near the registration roller The leading edge of the paper in most cases stops under the drum unit Print Registration Errors The printed page does not begin at the top of form In some cases the print shifts down from the top of the page Print
109. bject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments DisassemblyProcedure 16 51709401 3PB4083 6144P1 Insulator RSPL 3 2 25 17 56412601 4YB4049 1776P1 Power Supply 120 V OLAA RSPL 3 2 25 17 56412701 4YB4049 1777P001 Power Supply 230 V OL400e Option RSPL400e 3 2 25 18 56730001 3PA4083 6090G1 Assembly Contact RSPL 3 2 25 19 56412801 4YB4049 7032P1 Transformer 120 V RSPL 3 2 26 19 56412901 4YB4049 7033P1 Transformer 230 V OL400e Option RSPL 3 2 26 20 50516301 4PP4083 6145P1 Holder Inlet RSPL 3 2 26 21 50924501 4PP4083 6153P1 Spring Support RSPL410e 3 2 27 22 50924401 4PP4083 6152P1 Spring Cassette Eject RSPL 3 2 27 23 51011201 3PP4083 6802G1 Guide Cassette L RSPL 3 2 27 24 51011301 3PP4083 6803G1 Guide Cassette R RSPL 3 2 28 25 51011101 1PP4083 6140P1 Plate Base RSPL 3 2 29 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 237 Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter B Illustrated Parts Listing B 2 06 Options Part numbers are subject to change Refer to Okilink Il for current part numbers and pricing information 1A includes the cassette and the cassette cover MBE E a HL J A 8 Item Okidata P N Oki J P N Description Comments Disassemb
110. book 5 Is the image drum cartridge installed properly NO Properly install the image drum cartridge YES Verify that the manual feed paper guide is properly closed Has the paper reached the outlet sensor plate YES Is the outlet sensor plate operating normally NO Replace the outlet sensor plate YES Clean the outlet sensor on the power supply board or replace the power supply board Go to Step A NO Is the drum rotating NO Is connector CN2 on the main controller board properly connected NO Connect connector CN2 properly YES Isthe coil resistance of the drum motor normal 32 ohms NO Replace the drum motor YES Replace the main controller board YES Isthe transfer roller rotating properly NO Check the transfer roller gear CAUTION Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output YES Are the fusing unit rollers rotating NO Replace the transfer roller gear YES Isthe image drum cartridge installed properly NO Properly install the image drum cartridge YES Clean the inlet sensor on the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 192 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 04 Paper Exit Jam START
111. buttons except ON LINE are disabled The default is for the operator panel to be enabled Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE Press ENTER Copies The operator panel displays the following message OP MENU ENABLE An asterisk will follow the word ENABLE if the op menu is enabled Press LAST Paper Size or NEXT Demo to toggle between ENABLE and DISABLE The operator panel displays the following message OP MENU OP MENU ENABLE or DISABLE An asterisk will follow the word ENABLE or DISABLE to show the selection Press ENTER Copies to select the setting An asterisk will follow the word ENABLE or DISABLE to show the selection P
112. by 5096 PARALLEL I F RS232C SERIAL I PRIME FLOW CTL DTRHI DTR LO XONXOFF RBSTXON Set On I Prime signal resets printer Set OFF or HOST I F is AUTO IF printer ignores signal Select serial protocol BAUDRATE DATABITS 9600 19200 300 600 1200 2400 4800 8 BITS 7 BITS Select transmission rate in bits per second bps Select serial interface data bit format PARITY MIN BUSY NONE EVEN ODD 200 mSEC 1 SEC Select serial interface parity type Set length of busy signal when Ready Busy DTR protocol is selected LANGUAGE ENGLISH DEUTSCH FRANCIS ITLIANO CASTLAN SVENSKA NORSK DANSK NEDERL PORTUGU S Select language displayed German French Italian Spanish Swedish Norwegian Danish Dutch Portuguese Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 136 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Sample Menu OL400e OL400e LED Page Printer F W 01 13 A00 FONT 01 00 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Category Item Common PRINTER LANGUAGE EMULATE TRAY SELECT PAPER SIZE TRAY MANUAL COPIES COPIES HP LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC FONT No SYMBOL HP CART PAGE LAYOUT ORIENT LINES
113. card S soft font FONT CPI OL410e Appears if selected font is scalable fixed spaced FONT HGT OL410e Appears if selected font is scalable proportional spaced 10 00 0 44 to 99 99 12 00 4 00 to 999 75 Select number of characters printed ina horizontal inch pitch when scalable font with fixed spacing is selected 0 01 mm increments Character height point size adjusts accordingly Select point size height of characters when scalable font with proportional spacing is selected 0 25 mm increments Horizontal spacing adjusts accordingly SYMBOL HP CART OL410E amp 410e PS NONE F B Roman 8 is the standard HP set HP font cartridge designations Select F or B to agree with software or select NONE PAGE LAYOUT ORIENT LINES PG PORTRT LANDSCP 60 LNS 5 to 128 LNS Select number of lines on page A4 WIDTH 78 COL 80 COL Use this option for A4 size paper to select 78 columns or condense 80 columns so characters will fit on a line BLNKSKIP OFF ON Set ON printer will ignore FF code when buffer is empty Sometimes Word for Windows will print an extra blank page HOST I F AUTO I F PARALLEL Select active interface RS232C Adobe PS Local Talk or RS 422 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com
114. ck Cover Front Roller Bias Spring Bias SPF SPF SPF SPF SPF SPF SPF SPF SPF SPF SPF SPF 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 3 2 36 OKIDATA B 2 10 Packaging Page 241 Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Okidata P N 53573901 53567503 53574001 53577801 53575701 53575801 53577801 53569001 53569002 53571601 53569101 4PP4083 6700P3 3PP4083 6701P1 3PP4083 6701P2 3PP4083 6702P1 Description Box Spares OL400e Series Box Graphics OL400e 400e Box Graphics OL410e 410e Box Graphics OL410e PS Box Graphics Multilingual OL400e Box Graphics Multilingual OL410e Comments RSPL N A N A 410e PS 400e 410e Box Graphics Multilingual OL410e PS 410e PS Foam Packaging Top Right Foam Packaging Top Left RSPL RSPL Foam Packaging Bottom OL400e Seri RSPLInc 5 6 7 8 Foam Packaging Bottom Rear Left Part of 4 6 53569102 3PP4083 6702 Foam Packaging Bottom Rear Right Part of 4 7 53569103 3PP4083 6702P3 Foam Packaging Bottom Front Left Part of 4 8 53569104 3PP4083 6702P4 Foam Packaging Bottom Front Right Part of 4 9 53569205 4PP4083 3026P5 Sponge EP Foam RSPL Copyright 1997 Okidata Division of OKI America Inc All rights reserve
115. ct assembly NO Adjust the contact of the cleaning roller to properly touch the contact assembly YES Replace the image drum cartridge Has the problem been resolved YES End of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 198 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 10 Blank Output START Refer to Section 4 5 7 of this Service Handbook before proceeding Is the LED head connected Check connector CN4 on the main controller board NO Connect the LED head YES Is the image drum cartridge touching the ground contact NO Connect the image drum cartridge to properly touch the ground contact YES Replace the LED head Has the problem been resolved YES End of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 199 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 11 Vertical Black Streaks START Refer
116. ct assembly NO Replace the main controller board If the problem is not resolved replace the power supply board YES Check the electrical contacts of the fusing unit Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 195 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 07 Fan Error ERROR 70 START Is the fan rotating YES Replace the main controller board NO Is connector CN1 on the main controller board properly connected NO Properly connect connector CN1 YES Replace the fan If the problem is not resolved replace the main controller board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 196 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 08 Light or Blurred Output START Refer to Section 4 5 of this Service Handbook before proceeding 7j Is the TONER LOW message displayed YES Add toner NO Is the paper used designed for use in laser printers NO Use paper designed for use in laser printers YES Isthe lens surface of the LED head dirty YES Clean the lens NO Is the LED head installed properly Check connector CN4 of th
117. d When troubleshooting a defective unit follow these steps 1 Refer to Section 4 3 34 which explains where to check for updates to the troubleshooting information 2 Section 4 4 44 contains tips on preventing problems as well as a list of common problems 3 Section 4 5 53 shows samples of abnormal outputs 4 Section 4 6 4A provides tables of error messages 5 Section 4 7 553 contains the Repair Analysis Procedures RAPs Each RAP will ask you questions or require you to make observations The answers to these questions and the results of your observations determine your next course of action Use the RAP Index to identify which RAP should be used to resolve the problem with the machine 6 Section 4 8 553 provides the procedures for various printer tests 7 Section 4 9 55 lists the resistance check points 8 Section 4 2 55 lists methods for reporting problems If you encounter a situation that is NOT addressed by the documentation in this kit please report the problem to Okidata using one of the methods listed 9 Refer to the Service Center Reference Guide for information on contacting Okidata Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 170 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 2 REPORTI
118. d YES Clean the inlet sensor on the power supply board NO Replace the inlet sensor plate Has the problem been resolved YES End of procedure NO Replace the paper cassette tray Is the hopping roller rotating YES Properly install the paper cassette tray NO Is the registration motor rotating properly YES Replace the one way clutch of the hopping roller assembly NO Ensure that connector CN3 on the main controller board is properly connected Is the coil resistance of the registration motor 32 ohms Refer to Section 4 9 5A YES Replace the main controller board NO Replace the registration motor Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 191 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 03 Paper Feed Jam START Does a paper feed jam occur as soon as the printer is powered ON Step A YES Is the paper on the paper sensor plate YES NO NO Remove the paper Is the paper sensor plate operating normally moves freely when touched NO YES Replace the paper sensor plate Replace the power supply board Has the paper reached the paper sensor plate NO YES NO Is the registration roller rotating NO Replace the one way clutch YES Refer to Section 4 4 06 of this Service Hand
119. d 3 Detach the cable 4 from connector CN3 5 of the main controller board Detach the LED head cable 6 Remove the screw 7 and release the ground strap not shown Open the manual feed guide 8 Remove the seven screws Screw 9A is one long screw Screws 9B are four regular Screws Screws 9C are two screws with washers CAUTION When lifting the lower base unit be careful not to deform the FG plate 10 Lift and remove the lower base unit 11 13 Location ONLY NOTE All parts of the lower base unit attach to the lower base The lower base is a single part The lower base unit is an assembly of many parts PART Item Description P N 50217601 Frame Lower Base Assembly Comment App B Reference P N 51014101 Plate FG Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 103 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 12 Motor Assembly Perform the procedures listed below first 3 2 01 2 3 2 02 2 3 2 11 3 Place the lower base unit 1 as shown Unlock the two clamp levers 2 Remove the motor assembly 3 Remove the reduction gear 4 Remove the stepper motor idle gears 5 Face Down Stacker tale NOTE The diagram shows the assembly re
120. d See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 242 Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter B Illustrated Parts Listing B 2 11 Consumables Part numbers are subject to change Refer to Okilink II for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments Disassembly Procedure 1 52107201 4YA4083 6400G2 Kit Toner Cartridge Consumable 3 2 01 2 56116801 4YA4083 6300G2 Kit Image Drum Consumable 3 2 01 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com
121. d during power ON It can be verified by requesting a MENU PRINT operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 59 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 06 Expansion RAM Board OL410e The expansion RAM board is an option installed in place of the expanded RAM board This board can contain up to 4 Mbyte of RAM in 1 Mbyte increments This board can increase the OL410e RAM capacity up to 5 Megabyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 60 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 07 Font Cards An optional font card can be used with the printer The printer must be OFF LINE the READY lamp is OFF when the card is either inserted or removed If the font card is inserted or removed while the printer is ON LINE the READY lamp is ON a CARD REMOVED ON LINE message will appear on the operator panel display Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchang
122. duction Course Critique Requirements You will need the following items Your photocopy of the Course Critique Assigned Tasks Complete the Course Critique Return the Answer Sheet and Course Critique to Okidata Dealer Service Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 24 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 1 Product Specifications General Information The OL400e OL410e and the OL410e PS are compact Light Emitting Diode LED page printers The printers utilize an LED head for the exposure method Dry electrophotography is used as the development method The print resolution is 300 x 300 dots per inch The OL410e and the OL410e PS in PCL Mode can print at 300 x 1200 dots per inch The printers have a continuous print speed of up to 4 sheets per minute All three products include both a Centronics parallel interface and a 9 pin RS232 serial interface as standard features The OL410e PS includes an LocalTalk interface which can only be used in PostScript mode Theprinters have automatic interface switching capabilities a power saving standby mode free paper sizing which allows printing on custom size paper and graphic compression capabilities for full page business graphics The OL400e utilizes 512 Kbyte of standard Random Access Memory R
123. dure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press ENTER Copies The operator panel displays the following message DRUM CNT RESETTING The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIll ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 141 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Operator Panel Menu Enable Disable General Information This function enables or disables the operator panel menu functions When this function is DISABLED all control panel
124. e BPX for any updates to this material http opx okidata com Page 61 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 08 PostScript Board The PostScript Board contains the LocalTalk interface a program ROM and Font Rom 2 MB each 1 MByte of Dynamic RAM and a 4 KBit EEPROM Sockets are provided for an additional 3 Mbyte of DRAM Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 62 OKIDATA Service Manual for OL400e OL410e OL 41 0e PS Chapter 2 Principles of Operation 2 3 04 Basic Principals Electrostatic Printing A 1 3 Kvdc charge is placed on the charge roller The charge roller is in direct contact with the surface of the image drum The printer engine section enables the LED array in conformance with the data received from the host via the interface on the main controller board Once the charged drum is exposed to this light an electrostatic image is formed on the drum surface This latent image is developed with toner Toner Supply Roller LED Head Developing Roller Fusing Roller Inlet Sensor 3 Outlet Sensor Eject Roller Charge Roller Cleaning L Roller Inlet Sensor 1 Direction of Paper Feed Exit Roller Pressure Roller Roller Registration Out Fusing Transfer Paper Paper
125. e main controller board proper connection NO Properly install the LED head YES Isthe contact plate of the transfer roller properly touching the power supply board NO Adjust the transfer roller contact plate to properly touch the power supply board YES Are the contacts of the developing roller and the contact of the transfer roller properly touching the contact assembly NO Adjust the contacts of the developing roller and transfer roller to touch the contact assembly YES Replace the transfer roller Has the problem been resolved YES End of procedure NO Replace the image drum cartridge Has the problem been resolved YES End of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 197 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis RAP 09 Dark Background START Refer to Section 4 5 7j of this Service Handbook before proceeding Has the image drum been exposed to external light YES Place the image drum cartridge into the printer and wait about 30 minutes NO Is the heat roller of the fusing unit dirty YES Clean the roller NO Is the contact of the cleaning roller of the image drum properly touching the conta
126. e operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS LED Intensity Rating Drive Time Table Label Number LED Head Intensity Rating Drive Time 100 104 105 112 113 121 122 131 153 167 168 180 27 26 25 24 132 142 23 143 152 22 21 20 19 181 195 196 211 18 212 228 229 247 248 269 269 290 291 300 13 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 153 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Print Start Position General Information This procedure sets the print start position The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To modify the print start position perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power
127. e the upper frame 2 Remove the two screws 3 Remove the separator assembly 4 Lift the paper hold 5 and release the separator 7 from the separator bracket 6 Remove the separator 5 Be careful not to lose the spring 8 c7 2 Screwdriver PART Item Description Comment App B Reference P N 53344201 Separator Option RSPL MPF P N 56631203 Cord Connection MS Option RSPL MPF Feeder Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 124 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 32 Multi Purpose Feeder Unit Board OLEV Remove the upper frame Refer to procedure 3 2 31 55 Remove the connector 1 Remove the two screws 2 Remove the board OLEV 3 Sensor Plate Figure A Re Installation NOTE When installing the board make sure that the sensor is correctly installed Refer to Figure A PART Item Description Comment App B Reference P N 55074811 PCB OLEV 11 Option RSPL MPF B 2 07 Multi Feeder Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 125 OKID AT A Service Manual for OL
128. ead unit should be cleaned when any of the following occur A new toner cartridge is installed Vertical white lines or stripes voids and or light printing appear on the output Light print Splotchy print Fuzzy print White spots where there should be black To clean the LED head follow either of these procedures LED Lens Cleaner Pad Use the cleaning pad supplied in the toner cartridge kit Slide the cleaner pad across the lens array several times to clean the head Use a clean portion of the pad each pass Discard the used pad Isopropyl Alcohol Locate a soft cotton swab Locate isopropyl alcohol 90 Follow all direction and cautions for use on the container Apply a small amount of alcohol to the cotton swab Gently move the swab across the face of the LED lens Use a clean section of the swab on each pass Move the swab in one direction Lift the swab from the lens surface between each pass Apply ONLY enough pressure to remove loose toner DO NOT scrub or scratch the LED DO NOT allow alcohol to spill or drip inside the printer on any components or onto the image drum Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 165 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 4 05 Cleaning Cycle Init
129. echnical service bulletins or round tables may be reported to the Dealer Service and Support Engineers Contact Technical Support or the Technical Training Group You will receive a response to your message within one business day The information on Okilink II is the most accurate and up to date technical information available from Okidata This is only possible with your assistance By reporting your suggestions concerns and problems Okidata can provide the best possible information Your cooperation is greatly appreciated Thank you for your help Reporting Methods Okilink II You may use Okilink Il to report your findings Refer to the Service Center Reference Guide for information on using Okilink II Course Critique Use the Course Critique to report any problems you find as you are completing the self paced training Fax Number If you wish to fax your response please use the numbers listed in the Service Center Reference Guide Mailing Address If you respond by mail please use the appropriate address listed in the Service Center Reference Guide Information Provided Please provide the following information when reporting problems Okidata Dealer Number Technician s Name Company Name Company s Address Street City State Province ZIP Postal Code Country Telephone and Fax Numbers with area country access codes Product Name Unit s Serial Number Firmware Revision Level Description of Problem
130. ed by Okidata If you achieve a score of 80 or higher you will receive a Certificate of Training The Dealership you work for will become an Authorized Service Center for the products covered in this training package Service Authorization is approved once Okidata processes the Answer Sheet The Certificate of Training will be mailed to you after the Answer Sheet is corrected You and your Dealership are responsible for returning the Answer Sheet and Course Critique within 30 days after receiving the training kit Okidata strongly urges you to keep track of the date you return your Answer Sheet and Course Critique Certification and Authorization are processed within two days after Okidata receives the testing materials A certificate for successful completion of the training program will be sent to you within 21 days If authorization is not updated within two days or a certificate received within 21 days contact Okidata Dealer Service Proceed through each section and perform the assigned tasks Learn from the Course and Good Luck Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 9 OKIDATA S ice Manual for 0L2000 01 4106 0L4106 FS Chapter 0A Introduction SERVICE TRAINING Requirements You will need the following items Service Handbook Printer Handbook Printer Handbook Suppl
131. ed designed for use in laser printers NO Use paper designed for use in laser printers YES Does the pressure roller spring compress and expand normally NO Replace the spring YES _ Is the contact of the fusing unit assembly properly touching the contact assembly NO Adjust the fusing unit assembly to properly touch the contact assembly YES Replace the fusing unit assembly Has the problem been resolved YES End of procedure NO Replace the main controller board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 203 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 15 Vertical White Streaks START Refer to Section 4 5 7 of this Service Handbook before proceeding Is the LED lens dirty YES Clean the LED lens NO Is the transfer roller plate properly touching the power supply board NO Adjust the transfer roller to properly touch the power supply board YES Replace the transfer roller Has the problem been resolved YES End of procedure NO Is the LED head properly installed Check connector CN4 on the main controller board NO Install the LED head properly YES Replace the LED head Has the problem been resolved YES End of procedure NO Replace the image drum cartridge Has the problem been resolved YES End of procedure
132. eed Automatic with optional paper tray or Manual Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 Labels Manual feed Face up delivery only Use labels designed specifically for xerographic printing Transparencies 1 3 02 Manual feed Face up delivery only Must be able to withstand the heat of the fusing process Free Paper Size The Free Paper Size menu feature allows the end user to print on custom size paper without a paper size error Normally if the paper is loaded in the paper tray is NOT the same size selected in the software a PAPER SIZE error will be displayed when a print job is sent Enabling the Free Paper Size menu feature will override this operation Free Paper Size Dimensions Width Size 3 4 x 8 5 86 4 mm x 216 mm Length Size 5 5 x 14 140 mm x 355 6 mm Feed Automatic with optional paper tray Manual Weight Minimum 16 Ibs 60 g m2 Maximum 24 Ibs 90 g m2 Recommended 20 Ibs 75 g m2 To enable Free Paper Size follow this procedure Place the printer OFF LINE Press LAST Paper Size for two seconds Press NEXT repeatedly until FREE is displayed on the operator panel Press ENTER to select FREE as the default setting Press ON LINE to exit the menu Place the custom size paper stock in Tray 1 the Manual Feed Tray Tray 2 or the Multi Purpose Feeder Run the print job Copyright 1997 Okidata
133. ement Service Training is divided into the following six sections General Description Installation Principles of Operation Failure Analysis Appendices Maintenance Disassembly Assembly Adjustments and Service Checks Cleaning Lubrication Shipping Instructions Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 10 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction General Description This section describes the features and specifications of the printer Assigned Tasks Read Section 1 53 of the Service Handbook Read the Introduction and Appendix C in the Printer Handbook Read Chapters 1 and 2 in the Printer Handbook Supplement Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 11 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Introduction Installation In this section you will install the printer You will also perform various tests Assigned Tasks Read Chapters 1 2 3 4 5 6 7 and 8 and Appendices A B and D in the Printer Handbook Read Chapters 3 4 5 and 6 and Appendices A and B in the Printer Handbook Supplement If a product is available
134. ensor PS2 Paper Sensor detects the leading edge of the paper PS3 Inlet Sensor 1 PS4 Paper End Sensor detects the presence of paper in the tray PS5 Inlet Sensor 2 detects the paper width PS6 Toner Low Sensor Switches SW1 Power Switch SW2 Cover Open Switch Disables the 38 vdc and high voltage circuits when the cover is open Test Points Refer to the Power Supply Board Illustration for test point locations CN2 From Transformer To Transfer Roler 1 6 Kvdc CN To Transformer Sw2 AC IN Supply Roller 450 vdc AC Out Fuser To Develop 5 5 vde to Roller 300 vdc Signal from the To Cleaning Roller To Ch l Charge Roller 500 vde 1 3 Kvdc O V Ground Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 227 Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts OKIDATA INTERCONNECT DIAGRAM A 3 On the following diagram is the interconnect diagram for the printer mm IRRA RE SS i O A L ms Suo 4 ae mn yn4 Addi ss 9De3J0A MO TSC pmen ee mal paet LIT TT PERLE 8 ug ag end i eDejOA Mr Sh y6iyq HE woy E ad m Aiddng j0u0j 181 045 DujdojaAeQ SE X A a E 13 04 13 SUL 43 BEBbBEbI OEBS wng dew 1loy 00184 HOW 9jSug J 10p394 uon do i i E EID Mt o N MENU C3 9N9 pou Fi 031 idi
135. er 3 Maintenance amp Disassembly 3 2 17 Fusing Unit Assembly WARNING Allow the fusing unit to cool before handling Perform the procedures listed below first 8 2 01 3y Gently press down on the fusing unit and remove the four screws 1 Remove the fusing unit 2 Remove the fuser roller idle gear 3 PART Item Description Comment App B Reference P N N A Fuser Frame Ground Plate P N 50217501 Unit Fuser 120 V Assembly P N 50217502 Assembly Fusing Unit 230 V Option RSPL P N 51229101 Gear Fuser Roller Idle RSPL P N 50217502 Assembly Fusing Unit 230 V Option RSPL B 2 06 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 109 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 18 Pressure Roller Perform the procedures listed below first 8 2 01 8y Lift the pressure roller 1 at position A and pull it in the direction of arrow B to free the roller from the ground plate 2 Remove the pressure roller with bushings 3 and bias springs 4 Location Only NOTE Lubricate the ends of the pressure roller shaft Refer to Section 3 5 of this Service Handbook for lubrication information PART Item Description Comment App B Reference P N 50925301 Spring Bias
136. er OFF the LED is NOT lit printer 3 Power ON the printer Card Error CARD During power ON Power OFF then ON to ERROR the card was recover from the error inserted or removed Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 186 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Front Panel Messages Controller Errors Category Controller Error LCD Message ERROR nn LED is NOT lit Problem An error occurred with controller board Solution 1 Power OFF then ON to recover from the error 2 If the problem remains use the following solutions Controller Error Controller Error ERROR 10 ERROR 20 An error was detected by the program ROM check An error was detected by the font ROM check Replace the main controller board Replace the main controller board Controller Error Controller Error ERROR 30 ERROR 40 An error was detected by the resident RAM check An error was detected by the EEPROM check Replace the main controller board Replace the EEPROM Replace the main controller board Controller Error ERROR 50 An Font Card error was detected 1 Verify that he Font Card is properly connected 2 Replace the Font Card if the problem
137. er are supplied with the bias voltages required during the developing process The toner supply roller is charged to 450 vdc The developing roller is charged to 300vdc Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 76 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 07 Transfer The transfer roller is made of a conductive sponge material The roller keeps the paper in constant contact with the image drum Paper is placed over the image drum surface A positive charge opposite in polarity to the toner is applied to the paper from the reverse side Transfer Roller Power Supply Unit A charged particle will be attracted to a particle having a MORE POSITIVE charge than its own A high positive charge is applied to the transfer roller by the power supply board This induced charge on the surface of the transfer roller is transferred to the paper when contact is made between the transfer roller and the paper The lower side of the paper is positively charged The negatively charged toner on the image drum is transferred to the upper side of the paper because of the positive charge on the lower side of the paper Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for
138. ers to press the retaining clip against the plastic ribbing closest to the clip If done correctly there will little or no space between the retainer clip and the plastic rib Repeat the process until all four clips have been levelled Place the drum back into the printer Test the printer be running the Print Fonts Test Load paper in the cassette Take the printer OFF LINE Press PRINT FONTS The Print Fonts Test will print This test will dramatically show the skew if it is present If the problem still occurs the image drum unit may need to be replaced or the printer may be experiencing a different failure Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 178 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 07 Paper Jams Under the Fuser Roller NOTE The information in this section is also covered in TSB 5614 FCO 8172 7 Symptoms The paper jams under the fuser roller and must be removed by a technician The leading edge of the paper is stuck in the area of the paper exit lever The rest of the page bunches up under the fuser roller The end user cannot remove the paper Not enough paper is visible available for the end user to grasp and remove Solution Install the recommended exit sensor lever asse
139. ervice Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 03 Feeding Feeding transports paper through the printer After the completion of hopping the registration motor turns in a counter clockwise direction This counter clockwise motion drives the registration roller and advances the paper The hopping gear turns but the one way bearing does not allow the hopping roller to turn Image Drum Transfer Roller Registration Roller Hopping Roller Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 73 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 4 04 Charging Charging applies 1 3 Kvdc to the charge roller The charge roller contacts the image drum surface The charge roller has two layers a conductive layer and a surface protective layer The surface layer is flexible which assures proper contact with the photosensitive drum The drum surface charges to approximately 750 vdc Power Supply Board Charge Roller Image Drum Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 74 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles o
140. es to this material http opx okidata com P Service Manual for OL400e OL410e OL41 Oe PS OKIDATA Chapter 2 Principles of Operation Main Controller Board Command Analysis Processing The OL400e emulates the HP LaserJet Series IIP The OL410e emulates the HP LaserJet Series III The OL410e PS emulates the HP LaserJet Series III and also contains a PostScript Level 2 Interpreter Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 44 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Main Controller Board Font Processing OL400e Bit mapped fonts are available for the HP LaserJet Series IIP emulation OL410e Bit mapped and scalable fonts are available for the HP LaserJet Series III emulation OL410e PS Scalable fonts are available for the HP LaserJet Series III emulation PostScript Fonts are contained on the PostScript Board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 45 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Main Controller Board Buffer Read Operation Bit images written in the raster buffer registers are converted to seria
141. f Operation 2 4 05 Exposing The image drum has four layers Carrier Transfer Layer CTL Carrier Generation Layer CGL Underlayer UL Aluminum Base The CTL and CGL make up the organic photo conductor layer OPC which is about 20 micrometers mm thick Image drum CTL CaL UL Base 306mm When light from the LED head irradiates the image drum surface the light energy generates positive and negative carriers in the CGL The positive carriers are moved to the CTL by an electrical field acting on the image drum The negative carriers flow into the aluminum layer ground LED head Charge roller LED head Image drum Image drum Paper The positive carriers moved to the CTL combine with the negative charges on the image surface accumulated by the contact charge of the charge roller lowering the potential on the image drum surface The resultant drop in the potential of the irradiated part of the image drum surface forms an electrostatic latent image on it The surface potential on this irradiated part of the image drum is approximately 100 vdc V fom LED 750 Image drem surface pedential J D Ga ged par art Charged irradialed part hy EDO Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 75 OKID AT A Service Manual for OL400e OL
142. f any of the following jams are present the printing process is interrupted and the message PAPER JAM will be displayed on the LCD To return to the printing process the paper jam condition MUST be cleared This is accomplished by opening the upper cover clearing the jam and closing the cover Paper Outlet Jam This jam occurs if the paper does NOT pass over the outlet sensor within a pre determined period of time However the paper has already passed over the paper sensor Paper Size Error The time interval between when the paper contacts the paper sensor and the outlet sensor determines which size length paper is being used This error occurs if the paper size of the loaded paper differs by 45 mm or more from the paper size set by the menu Cover Open Switch When the stacker cover is opened the cover open microswitch on the power supply unit is deactivated This disables the 38 vdc and the high voltage power supply circuit As a result all high voltage outputs are interrupted At the same time the CVOPN signal is sent to the main control board to notify it of the OFF state of the microswitch The main control board executes the cover open routine The operation panel displays the message COVER OPEN Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 83 OKIDATA Service Manual for OL400e
143. ffer REC BUFF The receive buffer 1 Press the operator Overflow OVERFLOW overflowed panel RECOVERY key LED is NOT lit to release the error display 2 Change the setting of the host side so that it can detect the busy status of the printer 3 Resend the data from the host side to the printer Buffer PRINT OVERRUN The print data is too 1 Press the operator Overflow LED is NOT lit complicated to be panel RECOVERY key printed to release the error display 2 Simplify page data formatting 3 Increase RAM size Interface HOST I F An error occurred in 1 Press the operator Errors ERROR the serial panel RECOVERY key LED is NOT lit interface A framing to release the display error or an overrun error is detected 2 Check the protocol of the host and printer 3 Replace the main controller board Paper Size TRAYn Wrong size paper 1 Check paper in tray Error SIZE ERRn was fed from Tray LED is NOT lit n 2 Check to see if more than one sheet was fed ERRn Error Cause1 Too wide 3 Open then close the too narrow cover 2 Too long 4 Printing will continue 3 Too short Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 185 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Front Panel Messages Jam
144. for any updates to this material http opx okidata com Page 201 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 13 Missing Print START Refer to Section 4 5 7 of this Service Handbook before proceeding Is the contact plate of the transfer roller touching the power supply board NO Adjust the transfer roller contact plate to properly touch the power supply board YES Replace the transfer roller Has the problem been resolved YES End of procedure NO Are the contacts of the transfer roller developing roller image drum and charging roller properly touching the contact assembly NO Adjust the contacts to touch the contact assembly YES Replace the image drum cartridge Has the problem been resolved YES End of procedure NO Is the LED head installed properly Check connector CN4 on the main controller board board NO Properly install the LED head YES Replace the LED head Has the problem been resolved YES End of procedure NO Replace the main controller board If the problem is not resolved replace the power supply board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 202 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis RAP 14 Poor Fusing START Is the paper us
145. for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET Press MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST 0 mm OL410 OL410e PS Press LAST Paper Size or NEXT Demo to move through the settings The settings are 2 00 1 75 1 50 1 25 1 00 0 75 0 50 0 25 0 0 25 0 50 0 75 1 00 1 25 1 50 1 75 2 00 An asterisk indicates the current setting Press ENTER Copies to select the desired setting The operator panel displays the following message X ADJUST 0mm OL410 OL410e PS An asterisk indicates the current setting Press ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchan
146. g codes are assigned Once the font is determined the data is written to the page buffer The microprocessor then executes the print routine The data is extracted from the page buffer synchronized to the printing operation and written to the band buffer While performing the engine functions the microprocessor sends the data from the band buffer to the LED array head Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 57 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 00 Expanded RAM Board OL410e Only The expanded RAM board contains 1 Mbyte of RAM and along with the 1 Mbyte of RAM on the main controller board increases the standard RAM capacity to 2 Mbyte The RAM capacity is identified during power ON It can be verified by requesting a MENU PRINT operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 58 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 05 Expansion RAM Board OL400e The expansion RAM board can contain up to 4 Mbyte of RAM in 1 Mbyte increments This board can increase the OL400e RAM capacity up to 4 5 Mbyte The RAM capacity is identifie
147. ge BPX for any updates to this material http opx okidata com Page 143 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Y Adjust General Information This function sets the vertical position of the first printable area print start position Changes are written to the EEPROM The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following message MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT RESET P
148. gory Item Factory User Common PRINTER LANGUAGE EMULATE HPIIP HPIIP TRAY SELECT PAPER IN TRAY TRAY PAPER SIZE TRAY LETTR LETTR MANUAL LETTR LETTR COPIES COPIES 1 1 HP LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC RESDENT RESDENT FONT No I000 I000 SYMBOL Roman 8 Roman 8 HP CART NONE NONE PAGE LAYOUT ORIENT PORTRT PORTRT LINES PG 60 LNS 60 LNS A4 WIDTH 78 COL 78 COL BLNKSKIP OFF OFF Common HOST I F HOST I F AUTO IF AUTO IF e U BCi Q Rc Mc a E Level 2 MEMORY USAGE REC BUFF B KB 8 KB AUTO OPERATION AUTOCONT OFF ON AUTOEJCT OFF 15 SEC DARKNESS CONTROL DARKNESS 0 2 POWER SAVING PWR SAVE ENABLE DISABLE PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 9600 9600 DATABITS 8 BITS 8 BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Company Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 213 Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Sample menu OL410e PS Sample Menu OL410e PS Smoothing Do Jam Recovery Do Start Page Allow Job Reset Manual Timeout Wait Timeout Font Cache Error Re
149. he EEPROM to factory defaults Resetting the engine does NOT affect menu level 1 menu level 2 operator panel menu enable disable and page print disable enable Procedure To enter the engine maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL2 No 3 P
150. he claws 1 and detach the two stacker clamps 2 Remove the face up stacker assembly 3 Remove the retention spring 4 Remove the face up wire guide 5 PART Item Description Comment App B Reference P N N A Face Up Wire Guide B 2 03 P N N A Retention Spring B 2 03 P N 50101301 Assembly Face Up Stacker P N 50708001 Clamp Stacker Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 96 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 05 Bias Springs and Exit Rollers Perform the procedures listed below first 8 2 01 83 3 2 02 8 Turn the upper cover over Detach the two bias springs 1 from the posts of the upper cover Detach the exit rollers 2 from the bias springs PART Item Description Comment App B Reference P N 50924301 Spring Bias RSPL 400e P N 53502401 Roller Exit RSPL Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 97 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 3 Maintenance amp Disassembly 3 2 06 Operator Panel Assembly Perform the procedures listed below first 3 2 01 i
151. he following message PAGE CNT XX XX the page count Press ON LINE to exit the system maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIll ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 146 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Page Count Printing Enable Disable General Information This function will enable or disable printing the total page count when the menu is printed The default is DISABLED Procedure To print the total page count when the menu is printed perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PA
152. he lazy dog The quick brown fox jumped over the lazy dog The quick brawn fox jumped over the lazy dag The quick brown fox fumped over the lazy dog The quick beac fox jumped over the lazy dex The quick brown fox jumped aver the lazy dog The amp urz ppoe oo qujure omen tye Soy boy The quick brown fox jumped over the lazy doy The quick brown foc jumped over the lazy dog The quick brow fou jumped over the lacy doy The quick brown fox jarpedd over the lazy dog The quick Dren fox jumped ever the fag dog woke Csi OTL gI E OTT kOe OOM BOs Font Sample Test OL410e PS Adobe PostScript Adobe PostScript Level 2 and HP LaserJet III emulations Powerful RISC microprocessor 600 DPI Class output for ultra fast performance for superior print quality Parallel serial and AppleTalk Reliable LED print head interfaces for both PC and MAC users for assured quality and long life Adobe PostHeript and the PostSaript Logo are registered trademarks of Adobe Systems Incorporated which may be reganezod in certain joriadictzma AppleTalk is a trademark of Apple Computer lae HP and LaserJet are Registered trademarse of Hewlett Packard Company Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 208 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Rep
153. he testing process Photocopy the Certification Test Answer Sheet and Course Critique as required for each technician being trained The information provided on the Answer Sheet and Course Critique is used to update your Dealership s Okidata service warranty profile and to process your Certificate of Training The critique information is used to respond to your questions regarding this training package MAKE YOUR RESPONSES COMPLETE AND LEGIBLE Feel free to reference the training material as you answer the test questions Every attempt has been made to test your knowledge of the product and your ability to use the reference materials in this kit No attempt has been made to write trick questions If you have a question about a specific test question or answer please bring it to the attention of Okidata Technical Training Refer to the Service Center Reference Guide for information on contacting Okidata Technical Training In order to improve the quality of future training courses Okidata welcomes your evaluation of this training program Please complete the course critique for this training course Before returning your completed testing materials photocopy your completed Answer Sheet for your records DO NOT ATTACH ANYTHING TO THE ANSWER SHEET Where to Send Your Test Materials Refer to the Okidata Service Center Reference Guide for where to send the test materials The Okidata Service Center Reference Guide is sent to your dealershi
154. his material http opx okidata com Page 233 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter B Illustrated Parts Listing B 2 02 Lower Base Unit 2 of 2 Part numbers are subject to change Refer to Okilink Il for current part numbers and pricing information Item Okidata P N Oki J P N Description Comments DisassemblyProcedure 23 53069101 4PP4083 6191G1 Arm Stacker Cover Damper RSPL 3 2 14 24 51229401 4PB4083 6197P1 Gear Stacker Cover Damper RSPL 3 2 14 25 53069001 2PA4083 6160G1 Assembly Face Down Stacker CvrRSPL 3 2 14 26 50805801 3PP4083 6053P1 Lever Reset L RSPL 3 2 14 27 50805901 3PP4083 6054P1 Lever Reset R RSPL 3 2 14 28 53068901 3PP4083 6058P 1 Arm Cover Open RSPL 3 2 14 29 50924201 4PP4083 6057P1 Spring Stacker Cover Reset RSPL 3 2 14 19 51607402 4PP4083 6022P2 Bearing RSPLPart of 30 3 2 13 15 16 30 53347001 3PA4083 6246G1 Roller Transfer Assy RSPLInc 19 31 32 3 2 16 31 53342601 4YB4083 6040P1 Roller Transfer RSPLPart of 30 3 2 16 32 51229001 4PP4083 6042P1 Gear Transfer Roller Part of 30 3 2 16 33 51010903 34 N A 35 N A 36 50217501 36 50217502 37 51229101 38 N A 39 53343701 40 50925301 41 51607601 42 51010701 43 50405501 44 51010801 44 51010802 45 51011001 See Section B 2 01 4A Lower Base Unit 1 of 2 for part numbers 1 22 4PB4083 3182P3 N A 2YX4083 6100G1 2YX4083 6100G2 4PP4083 6080P1 N A 3PB4083 6064P1 4PP4083 6065P1 4PP4083 6052P1 4PP4083 6083P1
155. ialization The information in this section is also covered in TSB 5612 75 Refer to Section 4 23 of this Service Handbook for additional troubleshooting information The cleaning cycle clears the image drum of unused toner The cleaning cycle occurs on request manual initialization and automatically During a manual initialization of the cycle a page is run through the paper feed mechanism The polarity of the rollers is reversed This page will attract any excess toner and paper debris left on the rollers of the printer When the page is ejected it should be discarded The printer can be placed ON LINE Normal operation can be resumed The automatic cleaning cycle occurs after every tenth printed page The automatic cleaning cycle does not cause a page to be ejected This cycle reverses the polarity of the rollers This helps keep the rollers clean The cleaning cycle should be initiated when any of the following occur Gray background on output Shading concerns during printing Procedure To initiate the cleaning cycle perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Power ON the unit Place the printer OFF LINE Press LAST Paper Size and NEXT Demo simultaneously The printer runs a page through the paper feed mechanism The page is ejected Discard the page Place the unit O
156. ica Narrow Oblique Halvetica Oblique NewCenturySchlbk Bold NewGenturySehibk Belditalic NewCentunSchibk ltalic HewCentunySchlbk Homan Palatine Bold Palatino Boldltalic Palating ltalic Patatino Roaman Symbol Timesz Bald Times Bolaltalic Times Italic Times Roman ZapiChancery Madiumitalic ZapiDingbats The quick brown fox Jumped over the lazy dag The quick brown fox jumped over the lazy dog The quick brawn fox jumped over the lazy dag The quick brown fex jumped over the logy dog The quick brown fox Jumped over the lazy dog The quick brown fox jumped over ihe lazy dog The quick brown fox jumped over the lary dog The quick brown fox jumped over the lazy dag The quick brown fox Jumped over the lazy dog The quick brown fox Jumped over the lary dog The quick brown fox jumped over the lazy dug The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy deg Tha quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy dog The quick brown tox jumped quar the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped ovar the lazy dog The quick brow fox jumped aver ihe lazy dog The quick brown fox jumped ower the lazy dog The quick brown fox jumped over the lazy dog The quick brown fox jumped over the lazy doy The quick brown fox samped over f
157. ice Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 07 Drum Motor The drum motor is a DC stepping motor 48 steps rotation This motor is the main drive motor of the printer Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 69 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 3 08 LED Head Image data for each dot line is received by shift registers and latch registers The 2 560 LEDs are activated to radiate the image data onto the image drum Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 70 Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 2 Principles of Operation 2 4 01 PRINTING PROCESS General Information Hopping and feeding are controlled by a single registration motor Turning the registration motor in the A direction drives the hopping roller Turning the registration motor in the B direction drives the registration roller idle Gear Registration Motor Registration Roller Hopping Roller Registration Gear Hopping Gear The registration gear and hopping gear contain one way bearings Turning each of these gears in the
158. ice Manual for OLA00e OL410e OL410e PS Chapter 0A Introduction WHERE TO SEND TESTING MATERIALS Refer to the Okidata Service Center Reference Guide for where to send the test materials The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials It is available from Okidata Dealer Service It is also available through Okilink Il Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 2 7 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 0A Introduction MISSING ITEMS OR MISSING PAGES Missing Items When you receive the training kit you MUST verify that the kit contains the items listed on the Read Me First sheet If any items are missing please contact Okidata Logistics at the appropriate number listed below Facsimile 1 609 424 7423 Voice 1 800 727 8654 You must provide the following information Okidata Authorization Number Dealer Number Okidata Customer Number Order Acknowledgment Number on the invoice Part Number of kit Missing Pages If you find that pages are missing from any item in this kit please contact Okidata Technical Training Please FAX your request or use Okilink Il Fax Number 609 235 2600 ext 7034 Okilink Login Name Technical Training You must provide the following inf
159. ill be displayed Press ON LINE to exit this test TD RD 3 RTS 4 CTS 5 CD 8 SSD DTR 20 DsR 6 RS252 C DB 25P Plug R8232 DB 9P Plug Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 210 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 8 04 Menu Print The Menu Print Function provides the information listed below to the service technician Program ROM Revision Level Font ROM Revision Level Amount of Printer Page Memory Factory Menu Settings User Selected Menu settings To print the Menu follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to place the printer OFF LINE Press PRINT MENU Print Font for 1 second The message PRINT MENU will appear on the operator panel The Print Menu Test will print Once printing is complete the printer will be OFF LINE Press ON LINE to place the printer ON LINE Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 211 Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis Sample menu OL400e Sample Menu OL400e OL400e LED Page Printer Pr
160. ing touch the surface of the image drum NEVER expose the image drum to direct sunlight Do not touch the fusing unit Oil from your skin can cause fusing temperature variation Do not expose the image drum to light for more than five minutes Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 174 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 03 Common Problems A TONER SNS or TONER LOW message appears on a new printer Customers may experience a TONER SNS or TONER LOW message with a brand new printer This may occur even though a new toner cartridge and drum have been installed This can occur for the first 30 pages Between 30 and 200 pages the CPU will turn OFF the toner sensor This will eliminate the message on the LCD After 200 pages the printer will begin checking for proper operation of the toner sensor flag Customers should use the printers for at least 30 pages The TONER SNS or TONER LOW messages do not cause any print quality problems The unit is in NO danger of suffering any damage If the problem persists for more than thirty pages customers are directed to contact a service center for warranty repair This information is provided in Technical Service Bulletin 5604 7 The unit appears to be without power
161. intenance amp Disassembly EEPROM Reset Printer Does Not Initialize CAUTION EEPROM Reset returns ALL EEPROM areas to factory defaults ALL customized menu settings will be lost ALWAYS print the menu before doing an EEPROM reset General Information This function provides a method for the service technician to reset the EEPROM to factory default values Use this method should the printer fail to initialize Procedure Close the stacker cover Install the paper cassette tray Power OFF the unit Press and hold the following keys switches while powering ON the unit USA MENU and NEXT Demo Europe Menu and LAST Paper Size Others Menu and FORM FEED Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 151 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 3 03 Engine Maintenance Mode NOTE The end user should NOT access the engine maintenance mode General Information Engine maintenance mode allows the service technician to access the features listed below LED He d Drive Time GS Print Start POSMOM cessieoindssyevaee ae Drum Count Total Display ae Drum Count Display ey Engine Reset ae Factory Adjustment for Second Tray Multi Feed Do not change the setting fo
162. ion Procedures for warranty repairs Product Training Certification and Authorization Product Support information Okidata Depot information and services Third Party Service information Information about Okidata s Customer Information Center Okidata Service and Support telephone numbers The Service Center Reference Guide contains the procedures to follow for ordering parts Please read understand and follow these procedures Service Authorization for a specific product must be obtained before a Dealer can submit warranty claims Direct questions regarding the Service Center Reference Guide to Okidata Dealer Service Refer to the Service Center Reference Guide for information on contacting Okidata Placing a Parts Order All authorized Okidata resellers may order spare parts and consumables for Okidata products Orders are placed through Okidata s Logistics Department Please refer to your Service Center Reference Guide for details on ordering parts You should have the following information available before you place your order Okidata Dealer Authorization Number Okidata Customer Number Your Purchase Order Number Okidata Part Number s Use this Appendix Okilink II or contact Okidata Technical Support to find the correct part number Refer to the Service Center Reference Guide for information on contacting Okidata Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the O
163. ision of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 80 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 5 SENSORS AND SWITCHES Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 81 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Sensor Location Diagram Top View Exit Roller TT Qutlet Sensor Direntina af Pzpar Feed Toner nl t supply Sensor Registration Sensbt Sansor 2 Roller Side View Lever Sensor Image Drum Unit Eject Roller i LED Head Fusing mollar Toner Cartridge n A Inlet Sensor 1 w J a a PN Hopping Roller Ae a SIs Ss SH Outlet Sensor Transfer Roller Registration Roller Paper Cassette Pressure Roller Inlet Sensor 3 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com P 82 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 2 Principles of Operation 2 5 01 Paper Jam Detection Paper jam detection monitors the location of paper when the printer is powered ON and during printing I
164. ki J P N 4PB4083 6075P1 1PA4083 5640G1 4YA4083 6270G10 3YS4011 3140P3 3PP4083 5617G1 4PP4083 5622P1 4PP4083 2280P1 2PP4083 5636P1 3PP4083 5663G1 4PP4083 6209P1 4PP4083 6228P1 Description Comments DisassemblyPr Motor Stepper SPF RSPL 3 2 36 Cassette Universal SPF 3 2 36 Cassette PaperOption RSPLSPF 3 2 36 Cord Connection Second Tray Option RSPLSPF 3 2 36 Bracket Motor SPF 3 2 36 Gear Idle SPF 3 2 36 Gear Idle C Option RSPLSPF 3 2 36 Lever Paper End Sensor SPF 3 2 36 Frame Separation Assembly SPFInc 9 10 11 3 2 36 Spring Cassette Separator Spring Anti Vibration Option RSPL SPFPart of 8 3 2 36 Option RSPL SPFPart of 8 3 2 36 11 51014401 14 55074812 15 51112601 17 53342401 18 51228901 19 51607402 3PP4083 5207P1 4PB4013 3100P2 4PB4083 5670P2 4YA4121 1014G12 3PA4083 6019G1 4PB4083 6021P1 4PB4083 6024P1 4PP4083 6022P2 1PP4083 5605 4PB4083 5665P1 Frame Separation SPFPart of 8 Screw Tapping S Tight SPF Screw Tapping SPF PCB OLEV 12 Second Tray Option RSPLSPF Shaft Hopping Roller Assembly RSPLIncludes 16 17 Shaft Hopping Roller Part of 15 Hopping Roller Rubber Part of 15 Gear Hopping Roller Clutch RSPL Bearing Option RSPLSPF Frame Hopping Roller SPF Spring SPF Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com 3 2 36 3 2 36 3 3 2 3
165. l data The contents of the registers are transferred to the engine control section of the microprocessor MPU on the main controller board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 46 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Main Controller Board Engine Control Functions Engine control functions are executed when the CPU receives a print request signal Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 47 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Main Controller Board Operation Panel Control General Information The operation panel consists of the following circuits MPU Interface Integrated Circuit LCD Control Driver LCD Display LED Operation Panel Sheet Contact Switches There are eight contact switches Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 48 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Main Controller Board Operation Panel Fu
166. leaning Developing Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 87 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 1 01 General Information This section lists the parts replacement adjustment cleaning lubrication and shipping procedures Disassembly should not be performed unless absolutely necessary NEVER perform disassembly on a malfunctioning unit until you have followed the failure analysis procedures in Section Four of this Service Handbook Follow the procedures listed in Adjustments and Service Settings Adjustments may be required when either consumables or parts are replaced Failure to perform these procedures could result in unnecessary service calls Cleaning procedures must be performed correctly if high print quality is to be achieved Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 88 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 1 02 Maintenance Items The following items are required to service the unit 2 Phillips Screwdriver with magnetic tip Straight slot Screwdriver Needle Nose Pliers 4 inch 5 5 mm W
167. ly Pi 1 70024301 N A Tray Letter 100 Sheet Option 3 2 01 1 70024401 N A Tray Legal 100 Sheet Option 3 2 01 1A 70025201 N A Tray Legal Universal 250 Sheet Option 3 2 01 2 70026201 N A Kit Font Card Barcodes Plus Il Option 3 2 01 70026301 70026401 70026501 56624301 56624501 50217502 56412701 70025101 70024501 70024701 55072811 10 55938701 10 70025701 11 56729901 12 55075601 o 10 01 Co 05r ror N A N A N A 3YS4011 1266P1 3YS4011 1270P1 2YX4083 6100G2 4YB4049 1777P001 4YA4083 5500G2 4YA4083 5600G2 N A 4YA4121 1002G11 4YA4121 1008G1 N A Kit Font Card Tax II Kit Font Card Micro Docs II Kit Font Card Oki PRO II Cord AC 220 V Cord AC 240 V OL Series UK Assembly Fusing Unit 230 V Power Supply 230 V OL400e Multi Purpose Feed Unit Second Paper Feed UnitST 250 Kit 1MB Memory Expansion PCB OLCB RAM OL400e IC RAM 1 MB OL400e 1 MB Memory Chip Set Adapter DB 9 to DB 25 Serial Adapter OL400e 4YA4121 1031G001 PCB 1 MB RAM Non Expandable Option 3 2 01 Option 3 2 01 Option 3 2 01 Option RSPL 3 2 01 Option RSPL410e Option RSPL 3 2 17 Option RSPL400e Option 3 2 30 Option 3 2 36 Option N A Option RSPL400e Option RSPL Option N A Option RSPL RSPL410e N A Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com 3 2 01 3 2
168. ly Status Displayed below Normal operation first line messages Indicates the current printer emulation Daily Status HEX DUMP Displayed below Normal operation first line messages Indicates Hex Dump Mode Daily Status Daily Status CPYnn mm PWR SAVE Displayed below first line messages The number of copies being printed is displayed two or more Displayed below first line messages The printer is in the power save mode Normal operation Normal operation Daily Status Daily Status TONERLOW CHG DRUM Displayed below first line messages Toner is running out Printing can be stopped or normal operation can be continued Displayed below first line messages A fault occurred in the toner sensor Printing can be stopped or normal operation can continue Replace the toner cartridge Replace the image drum cartridge After replacing the image drum cartridge reset the drum counter Daily Status TONERSNS Displayed below first line messages A fault occurred in the toner sensor Printing can be stopped or normal operation can continue Replace the image drum cartridge Replace the power supply board Daily Status Daily Status THHHHHHHE LED blinking PRINT DEMO LED blinking Displayed below first line messages THHHHHHHE represents the message registered by the LCD down load command The demo page is being printed
169. matic Feed Load paper into the tray The side to be printed on should be facing DOWN The leading edge of the paper should face the FRONT of the printer Refer to either the face down or the face up section for further paper path details Manual Feed Manually load the paper into the unit The side to be printed on should be facing UP The leading edge of the paper should face the BACK of the printer Refer to either the face down or the face up section for further paper path details Face Down The hopping roller picks up the paper The hopping roller transports the paper to the registration roller The registration roller transports the paper to the image drum Then the paper passes between the fusing roller on top and the pressure roller on the bottom The paper is then routed upward and is ejected from inside the unit Face Up The hopping roller picks up the paper The hopping roller transports the paper to the registration roller The registration roller transports the paper to the image drum Then the paper passes between the fusing roller on top and the pressure roller on the bottom The paper is then ejected from the inside of the unit Toner Supply Roller LED i Head gga oller Fusing Roller Inlet Sensor 3 Outlet Sensor Eject Roller Charge Roller Cleanin LJ Inlet a Sensor 1 Roller Direction of Paper Feed Exit Roller Pressure Roller Roller vu Fusing Transfer Paper Paper Feed Hopping C
170. mbly and or firmware listed below Lever Exit Sensor Assembly P N 51010802 Firmware OL4006 P N 31097905 Self Test Revision Number 3 03 or higher Firmware OL410e P N 31098302 Self Test Revision Number 2 0 or higher Some printers may require only sensor levers Some may require only firmware Check the Self Test Revision Number BEFORE changing the firmware The printer may already include the recommended firmware Printers with serial numbers HIGHER than those listed below will require the installation of the recommended firmware The recommended sensor is already installed OL400e 120 volt 31040086272 OL400e 2XX volt 310A0000245 OL410e 120 volt 308A0005201 OL410e 2XX volt 312A0000129 ALL printers with a serial number 404xxxxxxx include both the recommended sensor and the recommended firmware The recommended exit sensor lever assembly does not catch the leading edge of the paper This part is installed in place of the Plate Sensor Outlet To reach the part the lower base must be removed Refer to Section 3 for disassembly procedures The recommended firmware changes the timing of the paper jam signal to prevent the paper jam and allows more paper to be available to the user to grasp and remove Users will be able to clear the jam without calling for service The firmware is located on the main controller board Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business
171. moved from the lower base unit Re Installation Lubricate the teeth of the reduction gear Refer to Section 3 5 of this Service Handbook for lubrication information Position the tabs 6 in the cutouts of the lower base frame Lower the assembly into place catching the metal bracket 7 under the claws 2 PART P N N A Item Description Motor Bracket Comment App B Reference P N 51225701 P N 51229201 Gear Stepper Motor Idle Gear Eject Roller Idle P N 51229301 Gear Reduction Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 104 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 13 Hopping Roller Shaft Assembly Perform the procedures listed below first 3 2 01 2 3 2 02 83 3 2 11 3 2 12 Place the lower base unit 1 as shown Remove the clear plastic square 2 Remove the hopping roller gear 3 Use a straight slot screwdriver to remove the bearing 4 Remove the hopping roller shaft assembly 5 Remove the bearing 6 Remove the hopping roller rubber 7 NOTE Lubricate the inside of the bearings where the bearings contact the hopping roller shaft Lubricate the hopping roller shaft at point A Refer to Section 3 5 of this Service Handbook for lubric
172. ms in an assembly are not available from Okidata Assemblies are surrounded by broken line boxes in the diagrams Assemblies will say Includes xx xx under the Comments section of the tables Parts in assemblies will say Part of xx under the Comments section of the tables Blank Okidata does not recommend stocking this item This item should be purchased on an As Required Basis only The availability of this item is NOT guaranteed by Okidata Consumable A consumable is a supply item which has a specified life and must be periodically replaced It is purchased and installed by the end user Okidata machines are designed to work exclusively with Okidata consumables By using genuine Okidata consumable products the investment made in the equipment is protected Document A document is a printed item which supports the service and marketing of a product Various documents are available from Okidata Drivers Printer drivers are updated frequently Please refer to Okilink II for the latest printer driver information Firmware Firmware is revised frequently Please refer to Okilink II for the latest firmware information MPF This part is used in the Multi Purpose Feeder Unit one of the option items Option An option is a part assembly which is added to a product The option expands the product s functionality An option may or may not be installed by the end user Instructions for installation accompany each option Option RSPL
173. n iso oed Gy Buffer Read Operation G Engine OOo uiia iem ea Gp Operation Panel Control Gp Operation Panel Functions Gy Sensor CONO suyansa Gy SH MU Operations G Electrophotographic Processing Action ae LED Array Operation tar etras a Fuser Lamp Operation ae Registration Motor Operation Gy Drum Motor Operation G DC Fan Operation Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 42 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 2 Principles of Operation Main Controller Board Reception Control As data is received from the host system the CPU sets the BUSY P signal to ON and reads the parallel data lines DATA 1 DATA 8 The I PRIME signal Enable Disable of the parallel interface port can be specified through the menu The serial data from the host system is received by the built in serial controller of the microprocessor Both the parallel and serial interface ports can receive data The port that receives data first will be activated Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updat
174. nctions The operation panel LCD displays the printer s operational status and error messages The operation panel is also used to modify the printer menu The operation panel is connected to the main controller board through connector CN1 of the contact switch board and CN5 of the main controller board The LCD control driver board is connected to the contact switch board The connector on the contact switch board is CN2 and the connector on the control drive board is CN3 The operation panel is controlled by the CPU of the main controller board The LSI chip on the contact switch board is connected to a clock synchronous serial port of the CPU This port controls the switch data input LED data output and LCD data The CPU sends a 2 byte 16 bit command to the LSI Upon receiving a command from the CPU the LSI returns a 2 byte command response to the CPU Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 49 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Sensor Control amp Location Diagrams General Information There are six sensors in the printer Inlet Sensor 1 ae Inlet Sensor 2 Gy Inlet Sensor 3 Gy also known as the Paper Sensor Outlet Sensor ae Paper Supply Sensor
175. nel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL4106 OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 154 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Drum Count Total Display General Information The drum count total display is the total number of revolutions made by the image drum For a one page letter size print job the drum rotates five 5 times One revolution prepares the drum for printing Three revolutions print the page One revolution cleans the drum The drum count total is NOT the same as the drum count or the page count Procedure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator
176. nformation in this section is also covered in TSB 5608 FCO 8126 75 Symptoms The unit squeaks and squeals whenever the rollers in the unit are turning Cause The copper frame ground clip of the fuser pressure roller requires lubrication When viewing the printer from the front the clip is on the right hand side Solution Lubricate the clip To access the clip disassemble the unit to the fusing unit assembly Refer to Section Three of this Service Handbook for disassembly information Apply a very small amount of Dow Corning Molykote HP 300 grease to the face of the ground clip where the clip contact the fuser pressure roller DO NOT OVER LUBRICATE Excess lubricant will attract toner and could cause problems Assemble the unit Okidata FCO Kit 8126 P N 58235401 includes the grease and instructional diagrams Each kit contains enough grease for many applications Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 176 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 4 05 Audible Noise Input Jams from Paper Cassette NOTE The information in this section is also covered in TSB 5609 7 FCO 8127 Symptoms The unit squeaks and groans when paper is fed into the printer Paper jams when being fed from the paper cassette C
177. ntenance mode allows the service technician to access the following features Page Count Display eise itera Gp Page Count Print Enable Disable Gp Gontinuotus Print TeSE iioi titt then G Serial Loopback TeSt c ceesceeeeeeeeeeeeees ae SIEEBPROM RES Gl isccsisccssecsessasscasscctacewitscaereevstaves a EEPROM Reset Printer Doesn t Initialialize Procedure To enter the system maintenance mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press MENU 1 Menu 2 The operator panel displays the following message EEPROM RESET Press O
178. ntroller Board Re Installation 116 9 2 25 Power Supply 117 9 2 26 Transformer 118 9 2 27 Cassette Guide Left 119 9 2 28 Cassette Guide Right 120 9 2 29 Base Plate 121 9 2 30 Multi Purpose Feeder Unit Link 122 9 2 31 Multi Purpose Feeder Unit Separator 123 9 2 32 Multi Purpose Feeder Unit Board OLEV 124 39 2 33 Multi Purpose Feeder Unit Stepping Motor 125 9 2 34 Multi Purpose Feeder Unit Planet Gear 126 Table of Contents Page 9 2 35 Multi Purpose Feeder Unit Rollers A And B 127 9 2 36 Second Paper Feed Unit Hopping Stepper Motor 128 9 2 37 Second Paper Feed Unit Board OLEV 129 9 2 38 Second Paper Feed Unit Hopping Roller Shaft 130 3 3 Adjustments And Service Settings 131 9 9 01 User s Maintenance Mode 132 Menu Reset Menu Print 133 Menu Settings Level 1 134 TN Menu Settings Level 2 135 em Sample Menu OL400E 136 Sample Menu OL410E 137 Sample Menu OL410E PS 138 T Hex Dump 139 Drum Counter Reset 140 Operator Panel Menu Enable Disable 141 T X Adjust 142 m Y Adjust 143 9 9 02 System Maintenance Mode 144 piesa Page Count 145 Page Count Printing Enable Disable 146 pd Continuous Print Test 147 emm Serial Interface Loop Test 148 Rl EEPROM Reset Printer Initializes 149 EEPROM Reset Printer Does Not Initialize 150 9 9 03 Engine Maintenance Mode 151 EFE LED Head Drive Time 152 ein Print Star
179. nu 2 The operator panel displays the following message Y ADJUST 0 mm NOTE To work with any of the user maintenance mode items press ENTER Copies Press LAST Paper Size or NEXT Demo to move through the settings for the user maintenance mode items Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 133 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Menu Reset Menu Print CAUTION Menu Reset returns ALL menu level 1 settings to factory defaults ALL customized menu level 1 settings will be lost ALWAYS print the menu before doing a menu reset Double Click to see Menu Settings Level 1 ae Menu Settings Level 2 ae Sample Page OL400e ae Sample Page OL4109e ae Sample Page OL4106e PS GS Procedure Menu Print To print the menu follow this procedure 1 Press ON LINE to take the printer OFF LINE 2 Press PRINT MENU Print Fonts to print the menu Procedure Menu Reset To reset the menu perform the following procedure CAUTION Menu Reset returns ALL menu level 1 settings to factory defaults ALL customized menu level 1 settings will be lost ALWAYS print the menu before doing a menu reset 1 Close the stacker cover 2 Install the p
180. ny updates to this material http opx okidata com Page 40 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation 2 2 03 Main Controller Board Overview The principal components of the main controller board are listed below 16 Mhz Oscillator ASIC with a built in RISC microprocessor PROM contains printer control program ROM contains the bit mapped fonts EEPROM Dynamic RAM DRAM OL400e 512 Kbyte OL410e 1 Mbyte with an additional 1 Mbyte contained on the Expanded RAM Board OL410e 1 Mbyte with an additional 1 Mbyte contained on the PostScript Board Driver Circuitry RS232 Serial Interface Port Centronics Parallel Interface Port Both the print engine functions and the control functions are integrated on the main controller board Most of the logic needed to perform print engine functions and control functions is integrated internally in the microprocessor Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 41 OKIDATA Service Manual for OL400e OL410e OL 41 0e PS Chapter 2 Principles of Operation Main Controller Board Functions General Information The functions of the main controller board are listed below Reception Control sisisi G Command Analysis Processing ae FONE PROCESSING orari oome
181. o release the arms 2 from the main unit n J Re Installation The arms 2 of the manual feed guide assembly must go into the grooves 3 of the main unit The arms 4 of the main unit must go into the grooves 5 of the manual feed assembly PART Item Description Comment App B Reference P N 51011001 Guide Manual Feed RSPL B 2 02 Assembly Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 114 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 23 Paper Supply Sensor Plate Perform the procedures listed below first 3 2 01 2 39 2 02 83 3 2 11 8 Use a screwdriver to press and release the clamp 1 of the paper supply sensor plate 2 and remove the plate Note the position of the cassette sensor plate 3 t 4 Re Installation When either of the plates are removed the metal brackets may become slightly bent When installing make sure that the brackets are straight Check that each plate falls into its appropriate sensor on the power supply PART Item Description Comment App B Reference P N 51011401 Plate Paper Supply Sensor P N 51011501 Plate Cassette Sensor Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA
182. of memory for downloading fonts improves printing speed by saving previously created fonts Will take memory away from total print buffer and REC BUFF 300DPI AUTO OPERATION AUTOCONT AUTO OFF 100KB to 3 6MB If ON software or data error will cause printer to display error message then continue to print Set Off printer will stop printing press RECOVER to continue AUTOEJCT DARKNESS CONTROL DARKNESS OFF 15 SEC 30 SEC 1 MIN 0 1 2 2 1 When set to other than Off if printer doesn t receive data within the set time 15 Sec 30 Sec or 1 Min current page will print and eject Meant for use with software that doesn t issue Form Feed command at end of last page When Off printer won t print last page without a Form Feed Control print density Negative values lighten positive values darken POWER SAVING TONER SAVING OL400e PWR SAVE ENABLE DISABLE TNR SAVE DISABLE MEDIUM LIGHT Enable reduces power consumption 8 minutes after printer stops receiving data fuser heating element shuts off after 12 additional minutes fan shuts off When printer receives more data fuser warms up before printing begins Disable fuser and fan are always on printer is ready to print at all times Use this feature to conserve toner and reduce printing costs when you are printing rough drafts or proof copies Medium reduces toner by 30 light reduces toner
183. of arrow A Then lift it at position B and slide the roller out to remove Be careful not to lose the bearing 3 Shift roller B 4 in the direction of arrow A Then lift it at position C and slide the roller out to remove Be careful not to lose the bearing not shown or deform the sensor lever 5 Sensor Lever Roller amp PART Item Description Comment App B Reference P N 53343801 Roller A Option RSPL MPF P N 53343901 Roller Feed B Option RSPL MPF Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 128 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 36 Second Paper Feed Unit Hopping Stepper Motor Power OFF the printer Remove the second paper feed unit Remove the paper cassette 1 Open the front cover 2 Position the unit so you can access the two e clamps 3 Remove the clamps 3 Remove the two levers 4 Remove the tension springs 5 Pull the sheet guide 6 in the direction of Arrow A Remove the six screws 7 Remove the front support plate 8 Remove the connector 9 Remove the two screws 10 Remove the stepping motor 11 P N N A Second Paper Feed Unit ST 250 Option B 2 06 P N 53345601 Frame Separation Assembly RSPL B 2 08 Includes
184. ogram ROM P W 01 13 A00 FONT 01 00 Page Memory 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Category Item Factory User Common PRINTER LANGUAGE EMULATE HPIIP HPIIP TRAY SELECT PAPER IN TRAY TRAY PAPER SIZE TRAY LETTR LETTR MANUAL LETTR LETTR COPIES COPIES 1 1 HP LaserJet IIP Emulation FONTS amp SYMBOLS FONT SRC RESDENT RESDENT FONT No I000 I000 SYMBOL Roman 8 Roman 8 HP CART NONE NONE PAGE LAYOUT ORIENT PORTRT PORTRT LINES PG 60 LNS 60 LNS A4 WIDTH 78 COL 78 COL BLNKSKIP OFF OFF Common AAA EO HOST I F HOST I F AUTO IF AUTO IF Level 2 MEMORY USAGE REC BUFF B KB 8 KB AUTO OPERATION AUTOCONT OFF ON AUTOEJCT OFF 15 SEC DARKNESS CONTROL DARKNESS 0 2 POWER SAVING PWR SAVE ENABLE DISABLE PARALLEL I F I PRIME OFF ON RS232C SERIAL FLOW CTL DTR HI DTR HI BAUDRATE 9600 9600 DATABITS 8 BITS 8 BITS PARITY NONE NONE MIN BUSY 200mSEC 200mSEC HP and LaserJet are registered trademarks of Hewlett Packard Company Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 212 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Sample menu OL410e Sample Menu OL400e OL400e LED Page Printer Program ROM F W 01 13 A00 FONT 01 00 Page Memory 0 5M Bytes Installed Operator Panel Menu Settings Level 1 Cate
185. ormation Okidata Authorization Number Dealer Number Part Number of document with missing pages Name of document with missing pages Page numbers of missing pages If it is the Service Handbook be sure to specify the section i 1 2 3 4 a or b Your facsimile number with area code Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com P 8 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 0A Introduction COURSE PATH Course Administration directs you through the training package Each section covers a different part of the training Tasks within each section direct you to the portions of the training materials that cover the subject you are studying When you have completed one section move on to the next You must achieve a score of 8096 or greater on your Certification Test to successfully complete this course You must return your completed Certification Test Answer Sheet and Course Critique to Okidata within 30 days after the kit is received by your Dealership If multiple technicians are training at your Dealership only one technician must complete the testing during the 30 days DO NOT STAPLE THE ANSWER SHEET TO THE COURSE CRITIQUE Be sure to make a copy of the Answer Sheet for your records Your Answer Sheet will be corrected within two days after it is receiv
186. orporated which may be registered In certain purtedictions AppleTalk le a wadernerk of Appia Computer inc Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 139 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Hex Dump General Information Data received by the printer is converted to hexadecimal codes and printed when the printer is in HEX DUMP mode If the amount of data received is more than one page printing will automatically activate If the amount of data received is less than one page you may have to manually activate printing To print the page you can do one of the following procedures Press ON LINE to place the printer OFF LINE Press FORM FEED Tray Select or Set AUTO EJECT to ON in the menu Procedure To enter hex dump mode perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following for approximately two seconds 88888888 88888888 Release MENU 1 Menu 2 once the operator panel displays the following message USER MNT Press MENU 1 Menu 2 The operator panel displays the following mes
187. osition for SP1 SP2 Not installed at this time SP3 ASIDE 5 vdc supplied to Pin 18 of Centronics Interface B SIDE 5 vdc is NOT supplied to Pin 18 of Centronics Interface The A SIDE is the default position for SP3 Sensors NONE Switches NONE Test Points NONE CN6 B CN2 Drum Motor CN3 Resist Motor CN10O Font Card N4 LED Head b os Op Panel Optional Fan Motor CN7 Power Supply Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 223 Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts OKIDATA A 2 02 PostScript Board OLPT Function The PostScript Board OLPT connects to the Main Control Board OLCW 13 The OLPT Board contains the Adobe PostScript Interpreter the Type 1 PostScript Fonts and a RISC microprocessor The OLPT board also contains 1 MByte of RAM as well as sockets for an additional 3 MByte of RAM The LocalTalk interface port is located on the OLPT BOARD Firmware 03B Adobe Type 1 Fonts PostScript Interpreter 1 M EPROM 03C Adobe PostScript Interpreter 1 M EPROM Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points NONE Memory Expansion in addition to the 1 MB of RAM on the Main Control Board MEMO Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 RY 1 MB OPEN OPEN OPEN OPEN OPEN OPEN Solde
188. p along with the Okidata Service Contract materials It is available from Okidata Dealer Service It is also available through Okilink Il Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 22 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 0A Introduction Certification Test Requirements You must achieve a score of 8096 or greater on your Certification Test to successfully complete this course You will need the items listed below Service Handbook Printer Handbook Printer Handbook Supplement 2 Lead Pencil Assigned Tasks Read all instructions BEFORE completing the testing process Photocopy the Certification Test and Answer Sheet provided in this kit Use the photocopies to complete the testing process Complete the top section of the Answer Sheet Make your responses legible Answer the Certification Test Questions by filling in the appropriate circle on the Answer Sheet Use a Number 2 pencil and completely fill in the selected circle Make a copy of the completed Answer Sheet for your records Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 23 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 0A Intro
189. panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press ON LINE to exit the engine maintenance mode The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 155 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Drum Count General Information The drum count is a calculation based on the number of rotations of the image drum It is NOT the same as the drum count total or the page count Procedure To view the drum count perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following for approximately two seconds 888888
190. per cover into place When installing the cable to connector CN1 the blue strip on the cable faces the switches top of the operator panel CAUTION If the operator panel or the operator panel cable are not properly attached the printer will appear to be completely without power A dislodged cut or crimped cable will cause apparent initialization problems Refer to Section 4 of this Service Handbook for further troubleshooting information 4 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 94 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 03 Font Card Cover Power OFF the unit Detach the AC power cord Open the font card cover 1 Release the claws 2 Remove the cover PART Item Description Comment App B Reference P N 53069301 Cover IC Card RSPL B 2 03 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 95 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 04 Face Up Stacker Assembly Perform the procedures listed below first 8 2 01 8 3 2 02 83 Turn the upper cover over Release t
191. porary attributes when the printer is changed from set mode to another mode Normal Operation Normal Operation Daily Status SWITCH ING The emulation is Normal Operation LED is NOT lit being switched This is done by changing the emulation through the menu orthrough a software command on line Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 183 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Front Panel Messages Paper Cover Open Buffer Overflow Category LCD Message Problem TRAYn REQUEST LED is NOT lit Paper Messages The paper in tray n is NOT the size specified Solution Replace the paper in tray n with the size of paper specified by request TRAYnn 1 2 or feeder REQUEST LETTR EXECUTIV LEGAL 14 LEGAL 13 A4Size A5 SIZE A6 SIZE B5 SIZE FREE SIZE Paper Messages MANUAL Request for manual REQUEST feed LED is NOT lit Paper Messages CLEANING Request for MANUAL cleaning manual LED is NOT lit feed Manually feed the size of paper specified by REQUEST REQUE ST LETTER EXECUTIV LEGAL 14 LEGAL 13 A4Size A5 SIZE A6 SIZE B5Size FREE SIZE COM 10 MONARCH DL ENV C5ENV Manually feed the size of paper specified by MANUAL LETTER A4 S
192. port Job Switch Darkness Power Saving Disabled RS232C Serial Flow Control DTA Hi Polarity Baud Rate 9600 Data Bits 8 Parity None RS422 Serial Baud Rate Data Bits Parity Adobe PostScript Adobe PostScript Adobe Memory Booster end the PostScript Logo are registered trademarks of Adobe 5 ywieme Incorporsted which mey be registered In certain jurisdictions AppleTalk le a trademark of Apple Computer inc Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com Page 214 w Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis 4 8 05 Demo Page Print The Demo Page provides a sample of the capabilities of the printer To perform the Demo Page Print follow this procedure Power ON the printer and wait for it to go ON LINE Press ON LINE to take the printer OFF LINE Press NEXT for 3 seconds The Demo Page will be printed in approximately five seconds Once printing is complete the printer will be OFF LINE Press ON LINE to place the printer ON LINE Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 215 d Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter 4 Failure amp Repair Analysis
193. posing 74 2 4 06 Developing 15 2 4 07 Transfer 76 2 4 08 Fusing 77 2 4 09 Cleaning 78 2 4 10 Printing 79 2 5 Sensors And Switches 80 Gensor Location Diagram 81 2 5 01 Paper Jam Detection 82 gieti Paper Inlet Jam 83 Table of Contents Page dedu Paper Feed Jam 84 2 5 02 Toner Low Sensor 85 2 5 03 Paper Path 86 3 Maintenance amp Disassembly 9 1 01 Maintenance General Information 87 9 1 02 Maintenance Items 88 9 1 03 Maintenance Precautions 89 3 2 Disassembly Assembly Procedures 90 9 2 01 Preliminary Items 91 9 2 02 Upper Cover Assembly 92 d Upper Cover Assembly Re Installation 93 9 2 03 Font Card Cover 94 9 2 04 Face Up Stacker Assembly 95 9 2 05 Bias Springs And Exit Rollers 96 9 2 06 Operator Panel Assembly 97 9 2 07 LED Head Unit 98 9 2 08 Eject Roller Assembly 99 9 2 09 Main Stepper Motor 100 9 2 10 Registration Stepper Motor 101 9 2 11 Lower Base Unit 102 9 2 12 Motor Assembly 103 9 2 13 Hopping Roller Shaft Assembly 104 9 2 14 Face Down Stacker Assembly 105 9 2 15 Registration Roller 106 9 2 16 Transfer Roller 107 9 2 17 Fusing Unit Assembly 108 39 2 18 Pressure Roller 109 9 2 19 Inlet Sensor Plate 110 9 2 20 Toner Sensor Plate 111 9 2 21 Outlet Sensor Plate 112 9 2 22 Manual Feed Guide Assembly 113 9 2 23 Paper Supply Sensor Plate 114 9 2 24 Main Controller Board 115 ru Main Co
194. r Open the stacker cover Using two small screwdrivers release the latch 1 of the main unit 2 and lift the transfer gear 3 and transfer roller 4 at position A Pull the transfer roller out and remove it The bearings 5 and transfer roller gear are removed along with the roller Note the position of the anti static strip 6 NOTES Lubricate the transfer roller gear and the inside of the bearings Refer to Section 3 5 5 of this Service Handbook for lubrication information Re Installation Position bearing 5A in the cutout in the base unit long side horizontal Insert the transfer roller into the bearing Place the bearing 5B and the transfer roller gear on the shaft of the roller The long side of bearing 5B should be horizontal Lower the assembly into place locking the gear under the claw PART Item Description Comment App B Reference P N N A Ground Plate P N N A Transfer Roller Ground Plate P N 51010903 Strip Anti Static RSPL P N 53347001 Roller Transfer Assy RSPL Inc 19 31 32 Includes P N 51229001 Gear Transfer Roller Part of 30 P N 53342601 Roller Transfer RSPL Part of 30 P N 51607402 Bearing RSPL Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 108 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapt
195. r Exchange BPX for any updates to this material http opx okidata com Page 162 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 4 02 Printer Unit Clean the inside of the unit with a vacuum cleaner designed to handle toner If you use a vacuum cleaner that does not have a toner filter you may severely damage the vacuum cleaner Be sure to thoroughly vacuum around all sensors CAUTION Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 163 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 4 03 Covers Clean the covers using a soft lint free cloth and an all purpose cleaner Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 164 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 4 04 LED Head Unit Note The information in this section is also covered in TSB 5616 75 Refer to Section 4 of this Service Handbook for additional troubleshooting information The LED h
196. r this feature Procedure To enter the engine maintenance mode perform the following procedure NOTE Press ENTER Menu Reset to execute any of the functions being displayed To exit from any of the functions being displayed press ON LINE Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold ENTER Copies and FORM FEED Tray Select while powering ON the unit Continue to hold ENTER COPIES and FORM FEED Tray Select through all panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 The operator panel will briefly display the following message INITIAL IZING Continue to hold ENTER COPIES and FORM FEED Tray Select until the operator panel displays the following message ENG MNT Press MENU 1 Menu 2 The operator panel displays the following message LED HEAD NO 16 Press MENU 1 Menu 2 The operator panel displays the following message PRINT POS 0 mm Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT T XX Press MENU 1 Menu 2 The operator panel displays the following message DRUM CNT Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message T2 TBL2 No 3 Press MENU 1
197. re Soldere d d 2MB INSTAL INSTAL OPEN OPEN OPEN OPEN Soldere Soldere L L d d 3MB 4MB INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L INSTAL L OPEN INSTAL L OPEN INSTAL L Soldere d Soldere d Soldere d Soldere d 1 E 1 CN1 ILocaiTalx Interface 7 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business 41 CN2 to OLCW 13 Partner Exchange BPX for any updates to this material http opx okidata com Page 224 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter A Reference Charts A 2 03 RAM Expansion Board OLCB Function The RAM expansion board increases the amount of RAM available to the microprocessor This board has a capacity of up to 4 Mbyte of Dynamic RAM in1 Mbyte increments Firmware NONE Fuses NONE Jumpers SP1 SP4 A SIDE 4 Mbit RAM in Locations Q7 Q8 SP5 SP8 A SIDE 4 Mbit RAM in Locations Q9 Q10 SP9 SP12 ASIDE 4 Mbit RAM in Locations Q11 Q12 SP13 SP16 ASIDE 4 Mbit RAM in Locations Q13 Q14 These jumpers are set to the A SIDE at the factory Sensors NONE Switches NONE Test Points NONE e c wQ1 u wa spies to to Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material
198. rench Rubber Band used during removal of the upper cover Diagonal Cutters Digital Multimeter Shop Vacuum with toner filter Cloth soft and lint free All Purpose Cleaner Dow Corning Molycoat BR 2 or Molycoat ME 300L or equivalent Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 89 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 1 03 Maintenance Precautions Do not disassemble the unit if it is operating normally Before starting disassembly and assembly always power OFF the unit and detach the AC power cord Detach the interface cable if installed Do not remove parts unnecessarily Try to keep disassembly to a minimum Use the recommended maintenance tools When disassembling follow the listed sequence Failure to follow the correct sequence may result in damaged parts Since screws collars and other small parts are easily lost they should be temporarily attached to the original positions When handling circuit boards use extreme care Integrated circuits microprocessors ROM and RAM can be destroyed by static electricity Do not place printed circuit boards directly on conductive surfaces Follow the recommended procedures when replacing assemblies and units Copyright 1997 Okidata
199. ress MENU 1 Menu 2 The operator panel displays the following message OP MENU ENABLE Press MENU 1 Menu 2 The operator panel displays the following message X ADJUST 0mm OL410 OL410e PS Press MENU 1 Menu 2 The operator panel displays the following message Y ADJUST 0 mm OL410 OL410e PS Press LAST Paper Size or NEXT Demo to move through the settings The settings are 2 00 1 75 1 50 1 25 1 00 0 75 0 50 0 25 0 0 25 0 50 0 75 1 00 41 25 1 50 41 75 2 00 An asterisk indicates the current setting Press ENTER Copies to select the desired setting The operator panel displays the following message Y ADJUST 0mm OL410 OL410e PS An asterisk indicates the current setting Press ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 144 OKIDATA Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 3 02 System Maintenance Mode NOTE The end user should NOT access the service maintenance mode General Information System mai
200. ress MENU 1 Menu 2 The operator panel displays the following message EF TBL1 No 3 Press MENU 1 Menu 2 The operator panel displays the following message EF TBL2 No 3 Press MENU 1 Menu 2 The operator panel displays the following message ENGINE RESET Press ENTER Copies The operator panel displays the following message ENGINE RESETTING When the reset is complete the unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 161 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 4 CLEANING General Information Routine inspection and cleaning should be performed every six months Remove any dropped toner and dust Clean inside and around the printer with a vacuum cleaner designed to pick up toner when necessary CAUTION If you use a vacuum cleaner that does not have a toner filter you may severely damage the vacuum cleaner Do not touch the transfer roller Touching the transfer roller may cause incomplete toner transfer resulting in faded output Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partne
201. ress ON LINE to save the setting and exit the user maintenance mode The operator panel displays the following message for approximately 15 seconds WARM UP The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 142 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly X Adjust General Information This function sets the horizontal position of the first printable area print start position Changes are written to the EEPROM The print start position is the distance from the leading edge of the paper where printing can begin Print start positions can vary between printers The default is 0 Negative values of the print start positions move the position closer to the leading edge of the paper Positive values of the print start positions move the position away from the leading edge of the paper Procedure To enable or disable the operator menu perform the following procedure Close the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold MENU 1 Menu 2 while powering ON the unit The operator panel displays the following
202. rier The OL410e PS contains the following fonts Resident Fonts Adobe PostScript 35 Type 1 Fonts 2 Multiple Master Fonts for use with Adobe ATM 3 0 and Adobe Acrobat PCL5 12 Scalable Fonts Bit mapped Fonts Typefaces 2 Line Printer Fonts USPS Barcode Fonts The OL400e and OL410e use twenty bit mapped fonts from the four typefaces Courier 10 cpi Courier Bold 10 cpi Courier Italic 10 cpi Courier 12 cpi Courier Bold 12 cpi Courier Italic 12 cpi LN Printer 16 67 cpi Swiss Bold Proportional B Swiss Bold Proportional F Dutch Proportional B Dutch Bold Proportional B Dutch Italic Proportional B Dutch Compressed B Dutch Bold Compressed B Dutch Italic Compressed B Dutch Proportional F Dutch Bold Proportional F Dutch Italic Proportional F Dutch Proportional B Dutch Compressed B NOTE cpi Characters Per Inch Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http bpx okidata com P 26 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 1 Product Specifications 1 3 PAPER SPECIFICATIONS CAUTION All paper all types should be designed for xerographic printing Envelopes labels and transparencies should only be fed from the top paper tray or manually Use the face up paper ejection path DO NOT use the optional second paper feed mechanism for these items 1
203. rinter and USPS POSTNET fonts CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Univers Italic Univers Bold Univers Bold italic Courier Courier Italic Courier Bold Courier Bold Italic Line Printer bitmap USPS POSTNET Bar Codes O e amp v I P 12 scalable fonts by AGFA Optional Font Cards with AGFA Intellifont Fonts and the AGFA Typeface Library ensure that your typeface needs are met VECTOR GRAPHICS The powerful RISC based microprocessor and internal Font Cache of the OLA10e ensure fast printing of complex documents at 4 pages per minute The small footprint and Energy Star silent standby operation are a welcome addition to any desk Automatic Interface Switching allows easy printer sharing Free paper size allows printing on custom size paper stock Options include memory expansion 10 SMB a 250 sheet Second Paper Tray a Multi Sheet Feeder for up to 50 envelopes and Letter Universal and Legal Universal Paper Cassettes The OL410e gives you the clear advantage HP weed LaserJet are cogestored tedemarks of HesvieniParkad Company Energy Stax ia a Trademark ol ma Uvied Slates Envrownents Protection Agency Inted ont i a reg sserad irademens of AGFA Dreision Miles inc Univers ip a cogisionsd teda ark of Linotype AG andor ts subsidies an are aa Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exch
204. s if ON OFF Set On printer will tray 2 installed switch to second tray when first tray is empty PAPER SIZE TRAY 1 Select paper size in tray 1 LETTER EXEC 8 5 X 11 LEGAL 14 7 25 X 10 5 8 5 X 14 LEGAL 13 with optional legal tray 8 5 X 13 A4 SIZE with optional legal tray A5 SIZE 210 mm 297 mm A6 SIZE 148 mm 210 mm B5 SIZE 105 mm X 148 mm FREE 176 mm X 250 mm Allows printing on custom size paper TRAY 2 Appears if LETTER EXEC Select paper size in tray installed LEGAL 14 LEGAL 13 2 if installed A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE MANUAL LETTER EXEC Select paper size for LEGAL 14 LEGAL 13 manual feed A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE 4 12 X 9 50 Envelope COM 10 3 87 X 7 50 Envelope MONARCH 110 mm X 220 mm DL ENV Envelope FEEDER Appears if COM 10 MONARCH Select envelope paper installed DL ENV C5 ENV size in feeder if installed LETTER EXEC LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE FREE MEDIA TYPE TRAY 1 MEDIUM Normal setting for MANUAL LIGHT 20 28lb paper Select LIGHT if 16 20lb paper wrinkles or curls COPIES 1 to 99 Select number of copies to print for each document FONTS amp SYMBOLS FONT SRC FONT NO RESDENT CARD Appears if installed DLLSOFT Appears if loaded 1000 to 1013 1000 to 1020 OL410e Select font source Select font by ID number see font print sample Prefix indicates font source internal resident C
205. s with the comments RSPL Recommended Spare Parts List Consumable Document or Option are available from Okidata Items without these comments are usually not stocked Some items are only available as assemblies Every effort has been made to clearly indicate which items are in assemblies and which are not N A will appear where a part number is not available Please refer to the RSPL which can be found on Okidata s Bulletin Board Okilink II for current part numbers prices and recommended stocking levels for each item listed as a recommended spare part For instructions on accessing Okilink Il refer to the Service Center Reference Guide Please read carefully the Definition of Terms in the following section It is important that you understand the different types of classifications and their availability REMEMBER Current part numbers recommended stocking levels and pricing information are available through Okilink II Refer to the Service Center Reference Guide for information on accessing Okilink II Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 229 amp Service Manual for OL400e OL410e OL410e PS OKIDATA Chapter B Illustrated Parts Listing 1 02 Definition of Terms Assemblies Assemblies are parts grouped under a single description and or part number Generally individual ite
206. sable Exception Arithmetic Overflow Exception Reserved Reserved F Reserved Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 187 Service Manual for OL400e OL410e OL410e PS Chapter 4 Failure amp Repair Analysis Front Panel Messages OL410e PS The LCD panel messages displayed by the OL410e PS LED Page Printer are identical to those displayed by the OL410e with the following exceptions LCD ON LINE LED MESSAGE PROCS NG DEFINITION The printer is processing data in PostScript Mode RECOMMENDED ACTION Normal Operation WAITING RESET TO FLUSH The printer is in the middle of a job and waiting for data to be processed This message is displayed if 1 JOB RESET in the printer is set to ON 2 The printer is processing a job 3 The ON LINE Key is pressed Normal Operation 1 Press ON LINE The printer returns on line and continues to process the data 2 Press RECOVER Reset The job is cancelled FLUSHING ERROR N A PSAdobePS This message is displayed during the cancelling of a job This message appears when the PostScript Interpreter detects an error during job processing The remainder of the job will be ignored Normal Operation Check the printer settings of the Host Computer
207. sage MENU RESET Press MENU 1 Menu 2 The operator panel displays the following message HEX DUMP Press ENTER Copies The operator panel displays the following message for approximately 15 seconds WARM UP The unit will go ON LINE The operator panel displays the following message ON LINE HEX DUMP To exit Hex Dump power OFF the unit Hexadecimal Codes US ASCII 20 D p E Er F r G s H t I uo J din K w 32 SP 4C L m 33 4D 77 M 34 4E 78 N 23 o 4F o 24 36 5o 80 P 25 37 51 81 Qa 26 38 amp 52 82 R 87 39 53 83 S 28 40 54 84 T 29 41 55 85 u 2A se 86 V 2B 43 57 Ww Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 140 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly Drum Counter Reset General Information The drum counter should be reset when the image drum is replaced This message will be displayed on the operator panel when the image drum should be replaced CHG DRUM The counter MUST be reset to clear this message The drum count is NOT the same as the page count or the drum count total Proce
208. sassembly 3 2 20 Toner Sensor Plate Perform the procedures listed below first 3 2 01 2 3 2 02 2 3 2 11 8 Working from underneath release the clamp 1 of the toner sensor plate 2 and push up to remove PART Item Description Comment App B Reference P N 50405501 Sensor Toner RSPL B 2 02 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 112 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 21 Outlet Sensor Plate Perform the procedures listed below first Working from underneath release the clamp 1 of the outlet sensor plate 2 and push up to remove t o mc PART Item Description Comment App B Reference P N 51010801 Plate Sensor Outlet P N 51010802 Lever Exit Sensor Assy Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 113 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 22 Manual Feed Guide Assembly Perform the procedures listed below first 8 2 01 8 3 2 02 8 Open the manual feed guide assembly 1 Slightly bend the manual feed guide assembly t
209. se the stacker cover Install the paper cassette tray Clear all error messages displayed on the operator panel Power OFF the unit Press and hold RECOVER Reset while powering ON the unit Continue to hold RECOVER RESET through both panel displays The operator panel displays the following message for approximately two seconds 88888888 88888888 Continue to hold RECOVER RESET until the operator panel displays the following message SYS MNT Press MENU 1 Menu 2 The operator panel displays the following message PAGE CNT XX Press MENU 1 Menu 2 The operator panel displays the following message PAGE PRT DISABLE Press MENU 1 Menu 2 The operator panel displays the following message CONT PRT Press MENU 1 Menu 2 The operator panel displays the following message LOOP TEST Press MENU 1 Menu 2 The operator panel displays the following message EEPROM RESET Press ENTER Copies The operator panel displays the following message for approximately 10 seconds WARM UP The unit will go ON LINE The operator panel displays the following message ON LINE ON LINE ON LINE HPIIP HPIII ADOBE PS OL400e OL410e OL410e PS Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 150 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Ma
210. sor Diagram 5 for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 52 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Inlet Sensor 3 Paper Sensor Inlet sensor 3 detects the leading edge of the paper and controls the timing of the paper feed process This sensor is also referred to as the paper sensor Refer to Sensor Diagram 4 for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 53 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Outlet Sensor The outlet sensor controls the paper feed and size based on the time the sensor detects the paper and the time of passage of the paper Refer to Sensor Diagram 4 for exact location Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BP X for any updates to this material http opx okidata com Page 54 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 2 Principles of Operation Paper Supply Sensor The paper end sensor detects an out of paper condition Refer to Sensor Diagram 5 for exact loc
211. t 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 117 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 25 Power Supply CAUTION Do NOT touch the contacts of the power supply or contact assembly Perform these procedures first 3 2 01 55 9 2 02 53 3 2 11 i 3 2 24 5 Use a screwdriver to slide the AC inlet 1 out of the inlet sensor holder 2 Detach the transformer cable 3 from connector CN2 4 of the power supply 5 Detach the transformer cable 6 from connector CN1 7 of the power supply Remove the screw 8 and detach the ground cable 9 Remove the three screws 10 Remove the power supply and contact assembly 11 Unlock the two claws 12 Remove the contact assembly from the power supply Remove the insulator 13 Re Installation Be careful not to damage the paper end sensor Be careful not to apply too much force when installing the power switch PART P N 51709401 P N 56412601 P N 56412701 P N 56730001 P N 56412701 Item description Insulator Power Supply 120 V OLAA Power Supply 230 V OL400e Assembly Contact Power Supply 230 V OL400e Comment RSPL RSPL Option RSPL RSPL Option RSPL 400e 400e App B Reference B 2 05 B 2 05 B 2 05 B 2 05
212. t Position 153 Drum Count Total Display 154 Drum Count 155 T2 Tbl 1 156 simus T2 Tbl 2 157 sieis EF Tbl 1 158 inns EF Tbl 2 159 iiu Engine Reset 160 3 4 Cleaning General Information 161 9 4 02 Printer Unit 162 9 4 03 Covers 163 9 4 04 LED Head Unit 164 9 4 05 Cleaning Cycle Initialization 165 3 5 Lubrication General Information 166 3 6 Shipping Instructions Return For Service 167 9 6 02 All Other Returns 168 4 Failure amp Repair Analysis 4 1 01 Troubleshooting Steps 169 Table of Contents 4 2 Reporting Problems General Information 4 3 Troubleshooting Updates 4 4 Troubleshooting Tips Preliminary Checks 4 4 02 Tips For Preventing Image Problems 4 4 03 Common Problems 4 4 04 Audible Roller Noises 4 4 05 Audible Noise Input Jams From Paper Cassette 4 4 06 Pinch Roller Clip Problems 4 4 07 Paper Jams Under The Fuser Roller 4 4 08 Dirty LED 4 5 Abnormal Output Output Samples amp Repair Procedures 4 6 Error Messages Using The Error Message Charts Front Panel Messages Normal Daily Status Front Panel Messages Paper Cover Open Buffer Overflow Front Panel Messages Buffer Overflow Interface Paper Size Front Panel Messages Jam Cover Open EEPROM ROM Card Front Panel Messages Controller Errors Front Panel Messages Additional OL410E PS 4 7 Repair Analysis Procedures RAPS Index RAP 01 Printer Does Not Initialize
213. the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 129 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 37 Second Paper Feed Unit Board OLEV Remove the front support plate Refer to procedure 3 2 36 23 Remove the connector 1 Remove the two screws 2 Remove the board 3 PART Item Description Comment App B Reference P N 55074812 PCB OLEV 12 Second Option RSPL SPF Tray P N N A Screw Tapping S Tight SPF Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com OKIDATA Page 130 Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 38 Second Paper Feed Unit Hopping Roller Shaft Power OFF the printer Remove the second paper feed unit Remove the paper cassette Open the front cover 1 Remove the two screws 2 Remove the hopping roller frame X Be careful not to lose the springs 4 Remove the one way clutch gear 5 Remove bush A 6 Remove the hopping roller shaft assembly 7 Be careful not to lose bush B 8 PART P N N A Item Description Frame Hopping Roller Comment App B Reference P N N A P N 51228901 Spring Gear Hopping Roller
214. the guide Remove the cassette eject spring 3 Remove the support spring 4 PART Item Description Comment App B Reference P N 50924401 Spring Cassette Eject RSPL P N 50924501 Spring Support RSPL RSPL 410e P N 51011201 Guide Cassette L RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 120 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 28 Cassette Guide Right Perform the procedures listed below first 8 2 01 8y Remove the screw 1 Slide the right cassette guide 2 in the direction of arrow A Remove the right cassette guide Remove the cassette eject spring 3 Remove the support spring 4 PART Item Description Comment App B Reference P N 51011301 Guide Cassette R RSPL B 2 05 Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 121 OKID AT A Service Manual for OL400e OL410e OL410e PS Chapter 3 Maintenance amp Disassembly 3 2 29 Base Plate The base plate is the bottom of the unit All other parts must be removed to reach it PART Item Description Comment App B Reference P
215. tion will also apply to the OL410e and OL410e PS Information unique to the OL410e and OL410e PS will be listed as such Okidata s Technical Training Program is designed to build a knowledgeable and efficient service and support group for Okidata products One step in becoming an Authorized Okidata Service Center is obtaining a training kit for the appropriate product This acquisition allows the Dealership to have reference materials available during service jobs Having and using these reference materials will minimize the time and money spent on repairs Technicians complete Certification Tests as part of Okidata s Authorization process Testing familiarizes the technician with the product and reference materials This training course provides assembly level repair information to the field technician No attempt is made to provide basic training in being a technician This kit strives to train a technician to service the product Okidata views service technicians as representatives of Okidata Through this course Okidata seeks to provide the means and the motivation that will make good service a reality Remember Component level servicing is provided only at Okidata Service Repair Depots Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 3 m w Service Manual for OL400e OL410e OL410e PS OKI
216. vabciet li pryske 70223456709 PORSTUVNXYZ Tabc e LPagba 1 0129456789 js TO QRETUVMXYZ N 1 rrabcdetghi IPERE 1 5 0121456780 1 e POR RSTUVWXYZIN abcdef Dre o 0123456788 1 e A3 STUVMXY2 Y Taboss iI uvwacy s ta 1 0123456783 e UABC TUVWXYZ INI vatbgdetghijkinnopqretuvwxys 1 a 1 0123456789 lt gt PADCI VII abcdefgh m voy a lage e 0123456709 ABCDE vuxy2 1 aandatut j gt t 5 4 1 9 23456780 ce 2BABCDET l Tapodazak 01234567809 7RABCDXPG 5 ARCDRTGH HADCDRFGHT dimceretevat oes 0223456 109 e TRABNCCXFGHIJ Selanopes Upto 0129456789 ce POABCDEFGHI JK Tur reri Ute j0123456789 pes PERABCCEPGKIJKI iiec c TMABCDEFGUIGKLM evtl 21 ip tT i Umopg Voancdet iikimnopqrst Tabodet 1jki nopqsatuvexyx TSABCD abodatghi kimnnpqeatuvuny 1 WSRG 155 7 01224567851 jT P MABCDEPUBIIKLMNOPQ bodetghlikimnoograt oI a te 70123456789 lt gt TEBABCDEFGHIJKLMNCDQK Saecghs kimmopqracuvwxys 0123456789 JST PEABCOBPORIJKLMNOPORS etait kKinnoprretuveny 70223456 n ahid dl Bb ae ghijikimnopqrst OpIISNA Ote TERABCDEFAZHLJK NMUOINEST UVM Mikinoopgretuveryt IESER 9 0123456789 lt gt KABCDEPGH 1JKLMNOPQRSTUVWX E cra d6P st amp Chee 0123456289 Mim the nae pi a itai iinnopyeacy PNK iEamopsatuveny Lmopqretuvexys T LORGRE Des
217. w amp General Information 228 B 1 02 Definition Of Terms 229 B 1 03 Parts Ordering Information 230 B 2 Listing Of Illustrated Parts Breakdown Charts 231 B 2 01 Lower Base Unit 1 Of 2 232 B 2 02 Lower Base Unit 2 Of 2 233 B 2 03 Upper Cover 234 B 2 04 Base Unit 1 Of 2 235 B 2 05 Base Unit 2 Of 2 236 B 2 06 Options 237 B 2 07 Multi Purpose Feeder Unit 238 B 2 08 Second Paper Feed Unit Option ST 250 239 B 2 09 Second Paper Feed Unit Option Cabinet ST 250 240 B 2 10 Packaging 241 B 2 11 Consumables 242 P 2 OKID AT A Service Manual for OL400e OL410e OLA1 0e PS Chapter 0A Introduction OVERVIEW Okidata developed this course in order to provide the information necessary to install and maintain the OL400e OL410e and OL410e PS LED Page Printers Upon successful completion of this training course you will be able to do the following Install and operate the printer Locate the major assemblies of the printer Identify fault indications Perform corrective and preventive maintenance The Service Handbook is the primary reference manual for this course You cannot however successfully complete this course by referring only to this manual Take the time to familiarize yourself with all of the documentation in the training kit This additional information will greatly simplify working with the product NOTE Whenever this manual references the OL400e the informa
218. y assembly Copyright 1997 Okidata Division of OKI America Inc All rights reserved See the OKIDATA Business Partner Exchange BPX for any updates to this material http opx okidata com Page 91 OKIDATA Service Manual for OL400e OL410e OL41 0e PS Chapter 3 Maintenance amp Disassembly 3 2 01 Preliminary Items Press the power switch 1 to power OFF the unit Detach the AC power cord 2 Detach the interface cable 3 if installed Open the font card cover and remove the font card 4 if installed Press the buttons 5 on each side of the face down stacker cover 6 and raise it Remove the image drum 7 with the installed toner cartridge 8 Remove the paper cassette 9 PART Item Description Comment App B Reference P N 53345601 Frame Separation Assembly RSPL includes the following 3 items P N 50926901 Spring Anti Vibration included P N 51014401 Frame Separation included P N 50927801 Spring Cassette Separator included P N 56609701 P N 56624301 Cord AC 120 V Cord AC 220 V RSPL Option RSPL B 2 04 P N 56624301 P N 56624501 Cord AC 220 V Cord AC 240 V OL Series UK Option RSPL Option RSPL 410e P N 50217701 P N 70025201 Cassette Paper Cassette Assembly Tray Legal Universal 250 Sheet RSPL P N 70024301 P N 70024401 Tray Letter 100 Sheet Tray Legal 100 Sheet P N 70026201
219. ze START Power OFF the printer then power the printer ON Are all 8s displayed on the operator panel NO Is the AC cable properly connected YES Goto STEP 1 NO Correctly connect the cable YES Does INITIALIZING appear on the LCD display NO Replace the main control board YES Isthe ONLINE emulation message displayed on the LCD display YES End of procedure NO Replace the main controller board pA uSv 63A OV 4 e usv 16A 25V 14 F3 125V 3 15A 250 V 3 t5A STEP 1 Is 5vdc present between pins 26 and 14 GND of CN7 on the main controller board NO YES Disconnect connector CN7 on the main controller board from connector CN3 of the power supply board then reconnect these connectors Is 8vdc present between pins 30 and 31 GND on connector CN7 on the main controller board YES Replace the main controller board NO Verify that the main controller board and the power supply board are properly connected Are the power supply board and the main controller board properly connected NO YES STEP 2 Properly connect them Measure the following voltages at connector CN2 on the power supply board Voltage between pin 1 and Frame Ground should be approximately 28vac Voltage between pin 5 and Frame Ground should be approximately 10vac Are the voltages normal NO Go to STEP 2 YES Is fuse F3 on the power supply board open YES Replace fuse F3 NO Replace the power supply board Is the AC
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