Technicians Manual - Support
Contents
1. 13 2 1 Basic Printer Oper arom viccecscisscaiccesesatusccsesansncsatecessvesisicsssiescatestavenceitesccvasisicussiecentss 13 2 2 Communication Cables Pin Outl 14 2 2 1 Universal Communication interface 001 440000 14 2 2 2 Serial Interface Connection pin out 15 2 2 3 Illuminated bezel 2 00 0 0 0 00 0000 0 0 00 0100000 15 2 3 i i o 16 231 Controller PCB Connector 2 17 3 Media and Supplies Guide 18 3 1 Thermal Paper gt lt 18 3 2 Ordering Thermal Paper 20 3 3 Ordering Communication Cables 20 3 4 ul T APR 21 4 Mechanical DTAWINOS a u u ______ 23 5 Spare parts replacement instructions 25 6 Printer Maintenance Instructions2. 36 i u 40 7 1 Returning printers back to Nanoptix for repairs RMA 40 7 2 Technical Support Contact Information 40 Document 720004 0000 iV March 6 2013 Nanor Figures Document 720004 0000 March 6 2013 Pay heck Technicians Manual FIGURE 1 NANOPTIX PRINTER 1 FIGURE 2 TICKET STACK ORIENTATION 3 FIGURE 3 LOADING PAPER 4 FIGURE 4 INTERFACE PORTS 5 FIGURE 5 PRINTER RESET 6 FIGURE 6 PAPER FEED BUTTON 6 FIGURE 7 F W SWITCH 7 FIGURE 8 BOOT SELECTOR 8 FIGURE 9 WATCH Doc PAYCHECK amp PAYCHECK 4 ONLY 9 FIGURE 9 BEZEL CONTROL 9 FIGURE 9 LED PosITIONS
3. 10 FIGURE 10 SAMPLE TEST TIickKET 11 FIGURE 11 CLEARING JAMS 1 2 3 12 FIGURE 12 CLEARING JAMS PAYCHECK 4TM 12 FIGURE 13 SENSORS 13 FIGURE 14 CONNECTOR LAYOUT SHOWN 17 FIGURE 15 PERFORATION TEST 18 FIGURE 16 TICKET SPECIFICATIONS 19 FIGURE 17 MECHANICAL DIMENSIONS 24 FIGURE 18 MAIN BRACKET 25 FIGURE 19 TICKET TRAY 25 FIGURE 20 BASE PLATE 26 FIGURE 21 FLAT CABLE A 26 FIGURE 22 FLAT CABLE B J J 27 FIGURE 23 DAUGHTER PCGB J 28 FIGURE 24 PRINTING MECHANISM 1 2 8 3 29
4. type connector Pin out is described in section 2 2 3 Red PayCheck 27 only Condition Printer Ready Paper Out MED BLINK Temperature Error FAST BLINK Print Head Error FAST BLINK Missing Black Index Mark FAST BLINK Table 6 LED Information ErrorLED Status LED Voltage LED RED GREEN RED PayCheck 2 only Figure 11 LED Positions Document 720004 0000 1 0 March 6 2013 Nano Stix Pay heck Technicians Manual 1 6 Testing the Printer This test can be used to verify the correct operation of the printer The test prints a resident ticket listing the current printer settings This ticket can also be used to verify the printing quality PayCheck amp PayCheck 21 To print the test ticket the printer must be powered ON while holding the paper feed button for approximately 5 seconds Once repetitive beeping is heard release the paper feed button A test ticket similar to the one below will be printed Pressing the button again will result in blank tickets PayCheck 3 8 PayCheck 4 To print the test ticket the printer must be powered ON while holding the paper feed button for approximately 5 seconds A status ticket similar to below will be printed Pressing the button again will result in blank tickets Model PAYCHECK 4 Firmware PAY 4 82H 0x1CB1 User Version S R 2 4 0 Protocol NTL COM
5. 720004 0000 March 6 2013 Pau heck Technicians TABLE 1 SPECIFICATIONS 2 TABLE 2 INTERFACE PoRTS 5 TABLE 4 BOOT SELECTOR 8 TABLE 4 WATCH DOG JUNPER 9 TABLE 4 BEZEL CONTROL 9 TABLE 5 LED INFORMATION 10 TABLE 6 14 PIN RS232 SERIAL INTERFACE 14 TABLE 7 RS 232 SERIAL INTERFACE PIN OUT 15 TABLE 8 BEZEL INTERFACE 15 TABLE 9 TROUBLESHOOTING PRINTING PROBLEMS 16 TABLE 10 CONNECTOR FUNCTIONS 17 TABLE 11 PAPER SPECIFICATIONS 18 TABLE 12 ORDERING THERMAL PAPER 20 Vl Stix Pau heck Nanoptix E o ck Technicians Manual About the Printer 1 1 Description of Printer The Nanoptix PayCheck printer is extremely fast quiet and very
6. Document 720004 0000 22 March 6 2013 1 Nanopt ae We AF n Pau heck PRINTER Technicians Manual g ba 4 Mechanical Drawings E 223 285 05 Y 5 1 29 66 79 509 T 15 46 F Right Side View P un F 3 500 diem 4 PLACES M4X0 T PRESS NUTS T 4 PLACES m 14 PIN MAXIMUM SCREW e n WOLEX 39 30 1140 PROTRUSION INSIDE NG OTHER TYPES PRINTER amp mm p 88 31 AVAILABLE Hi 48 36 2 0124 51 41 o o 99 e e e 1 250 1 815 31 75 200 031 Bottom View Document 720004 0000 23 March 6 2013 Sti Pau heck PRINTER Technicians Manual 4 423 112 5 19 1106 44 3 561 32 997 TOP OF ua SLI GING 1 2 THAT MODULE PRESS NUTS 6 PLACES 24 123 498 12 637 885 22 48 E ji TI 2811 1211 n f 5 5 BUM en 1 88 865 22 3 PIN CONNECTOR MOLEX 38 31 4632 Front View USB CONNECTOR Top View Figure 19 Mechanical Dimensions Document 720004 0000 24 March 6 2013 Pay heck Technicians Manual 4 yu w DEE X p EA Sk 5 Spare parts replacement instructions Use ESD protection such as a wrist strap anytime a PCB is exposed Instruction A Removal of the main bracket 1 Lift latch slide bracket forward
7. PRINTER PayCheck PayCheck2 PayCheck 377 PayCheck 4 Technicians First Edition August 1 2006 Revision March 6 2013 Document 720004 0000 Nano Stix Pau heck Technicians Manual Legal Notices Disclaimer Information in this document is subject to change without notice Consult your Nanoptix Inc sales representative for information that is applicable and current Nanoptix Inc reserves the right to improve products as new technology components software and firmware become available No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Nanoptix Inc Copyright Copyright 2003 by Nanoptix Inc Dieppe New Brunswick Canada All rights reserved Printed in Canada Confidential Unpublished Property of Nanoptix Inc Trademarks Epson is registered trademark of Epson Corporation Windows is registered trademark of Microsoft Corporation Nanoptix is a trademark Other trademarks and registered trademarks are the property of their respective holders Federal Communications Commission FCC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits
8. 2013 Nano Stix heck Technicians Manual 7 Service amp Support 71 Returning printers back to Nanoptix for repairs RMA e Send repair approval request to Nanoptix Inc which should include Printer model Serial Brief problem description e Ship defective products to Nanoptix Inc e Ensure that each package being sent is identified by the specified RMA number NOTE Make sure to place a blank ticket or a piece of paper between thermal print head and roller for shipping and storage United States of America Canada and International RMA XXXXXX RMA XXXXXX Nanoptix Inc Nanoptix Inc C o Brunswick Brokers 699 Champlain St 48 Customs Loop Dieppe NB Canada Houlton ME USA 1 6 04730 NOTE It is imperative to have every package clearly identified by an RMA number 7 2 Technical Support Contact Information Service department Nanoptix Inc 699 Champlain St Dieppe NB Canada E1A 1P6 Tel 506 384 3388 Fax 506 384 3588 E mail service nanoptix com Web site www nanoptix com Document 720004 0000 40 March 6 2013
9. FIGURE 25 PRINTING MECHANISM PAYCHECK 30 FIGURE 26 MAIN PCGB 31 FIGURE 27 PAPER GUIDE 32 FIGURE 28 PAPER GUIDE SENSOR PAYCHECK 1 2 amp 3 33 FIGURE 29 PAPER GUIDE SENSOR PAYCHECK 33 FIGURE 30 MECH PAYCHECK 4TM 34 FIGURE 31 DISASSEMBLY 35 FIGURE 32 REMOVE TICKET TRAY 36 FIGURE 33 REMOVE EXCESS DUST 36 FIGURE 34 REMOVE TOP PAPER GUIDE 37 FIGURE 35 REMOVE ROoLLER 37 FIGURE 36 CLEAN ROoLLER 37 FIGURE 37 CLEAN PAPER GUIDE SENSOR USING COTTON 5 38 FIGURE 38 BOTTOM PAPER GUIDE INSPECTION 38 FIGURE 39 CLEAR DUST OFF GEARS USING LIGHT BRUSH 39 FIGURE 40 CLEAN PRINT LINE 39 Nanor Tables Document
10. The printer requires two consumables to operate 1 a regulated 24 VDC power source and 2 thermal paper The printer is equipped with three communication interface ports power communication port situated at the bottom rear of the unit one USB port at the top rear of the unit and one maintenance USB port situated on the side of the printer A 3 pin I O connector situated at the front of the unit can be used to control an external illuminated bezel The two main components of the printer the base assembly and the main bracket are connected together via a white flat cable A photo interruptible sensor is used to detect the main bracket s open close status A reflective optical sensor situated at the front of the ticket tray is used to detect a low paper condition A third optical sensor is used in the printing mechanism assembly to detect the presence of paper and start the feeder motor when loading paper This sensor also works in conjunction with a fourth optical sensor situated in the paper chute to realign paper back to its ready position When the sensors are not reporting any errors and a recognized data stream is sent to the printer a printed ticket will result Paper in Paper Low Figure 15 Sensors Document 720004 0000 1 3 March 6 2013 Nano Technicians Manual 2 2 Communication Cables Pin Out 2 2 1 Universal Communication interface The table below describes the connection pin out f
11. in use amp top paper guide Then press down on bottom paper guide Figure 36 Remove top paper guide 4 Remove roller by pressing down and rolling out towards front of printer Figure 37 Remove Roller 5 Clean the roller with a cotton swab and a mild soap solution Figure 38 Clean Roller Document 720004 0000 37 March 6 2013 E 4 Ea OTY EE o Pau heck PRINTER Technicians Manual 6 Clean paper guide sensor using cotton swab Figure 39 Clean paper guide sensor using cotton swab 7 Make sure that bottom paper guide can move up and down freely Ensure that the gaps pointed by the arrows are equal and measures approximately a millimeter 20 mils or the thickness of 5 sheets of TITO paper If not readjust the frame to ensure proper alignment Figure 40 Bottom paper guide inspection Document 720004 0000 38 March 6 2013 Nanoptix o Pay heck Technicians Manual 8 Visually inspect the two inner sides of the bottom paper guide If excessive wear is visible deep grooves caused by paper bottom paper guide should be replaced Good Replace 9 Clear dust off gears using light brush Figure 41 Clear dust off gears using light brush 10 Clean the print line black line on the print head with a cotton swab and isopropyl alcohol Figure 42 Clean Print Line Document 720004 0000 39 March 6
12. loading status LEDs paper feed button Dimensions _ 113mm width x 67mm height x 286mm depth Weight 23Kg IONNSI L l N 55024 Information Technology Equipment Emission Standards United States FCC Part 15 Subpart A Canada Industry Canada ICES 003 Europe EN 55022 Class B emissions Information Technology Equipment Safety QPS Certified Control Number LRE1123 Table 1 Specifications Document 720004 0000 March 6 2013 Nanoc Pay heck Technicians Manual 1 3 Paper Loading The paper stack should be changed when it is low or out Caution The printer will not operate without paper but it may continue to accept data from the host computer Since the printer cannot print any transactions the data may be lost The maximum stack that will fit in the ticket cartridge is 200 400 600 or 800 tickets depending on the cartridge option that was purchased with the printer TOP OF FORM Ticket stack orientation The stack must be oriented so that it s top of form mark is on the leading edge of the ticket Figure 2 Ticket Stack Orientation Document 720004 0000 3 March 6 2013 PRINTER Manual Pau heck Nanor ICIans Techn Drop ticket stack into ticket cartridge Open drawer if necessary Once paper has been aligned ticket is ready to print Feed ticket into printer mechanism until resistance is felt Figure 3 Lo
13. reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front Figure 1 Nanoptix PayCheck Printer Document 720004 0000 March 6 2013 Nano Stix Pay heck Technicians Manual 1 2 General specifications Direct Thermal 8 dot mm 203 dpi 64mm 65mm 200 400 600 800 Operating Temperature 0 to 50 C Storage Temperature 40 to 65 C Operating Relative Humidity 5 to 90 RH at 50C non condensing Communication Interface Options Bidirectional RS 232C Dedicated USB Comm Dedicated USB Maintenance Port Memory Firmware PayCheck amp PayCheck 2 1 Mbit of RAM 2 Mbit flash amp 16Kbit EEPROM PayCheck 37M amp PayCheck 41V 2 Mbit Flash 1 Mbit Ram amp 16 kbit EEPROM Resident Character Sets Support 32 fonts Approx 16 resident 16 user defined Integrated Bar Codes UPC A UPC E interleaved 2 of 5 Code 39 Code 93 Codabar EAN 8 EAN 13 Code 128 Note Other Bar Codes can be programmed quickly PayCheck amp PayCheck 2 Up to 125 mm sec monochrome PayCheck 3 amp PayCheck 417 Up to 200 mm 8 in per sec monochrome Up to 125 mm 5 in per sec two color mode Paper low paper out ticket aT drawer open ticket jam ticket i in chute black mark Human interface Drop in paper
14. the 2 mounting screws Remove the mech mount by removing the mounting screw Remove Front Axiohm module by removing mounting screw p m Do Figure 32 Mech Kit PayCheck 4 Document 720004 0000 34 March 6 2013 Pau he ck PRINTER Technicians For 1 2 3 amp 4 7 Cuttie wrap 8 Remove mech mount mounting screw PayCheck 1 2 amp 3 only 9 Separate mechanism by sliding mount upwards PayCheck 1 2 amp 3 only 10 Push sensor out using a screw driver 11 Remove print head by prying with a small screw driver Make sure not to apply any pressure to the print head white flat cable 12 Remove head by pushing down and back Attention springs may pop out of position i Figure 33 Disassembly Document 720004 0000 35 March 6 2013 Nanoptix Pau heck E PRINTER Technicians Manual 6 Printer Maintenance Instructions Note Under normal operating conditions the minimum interval for cleaning the Nanoptix PayCheck printer is 3 months or 5 km of paper printed which ever comes first 1 Slide printer drawer open and remove ticket tray Figure 34 Remove Ticket Tray 2 Remove excess dust using a portable vacuum cleaner or wipe clean with a damp cloth Figure 35 Remove excess dust Document 720004 0000 36 March 6 2013 Pau heck PRINTER Technicians 3 Remove paper guide cover when
15. 0000 March 6 2013 28 Kansi Pau heck E PRINTER Technicians Manual Instruction F Removal of the printing mechanism Kit For PayCheck 1 2 amp 1 Remove ticket tray by following Instruction B 2 Remove base plate by following Instruction C 3 Disconnect the TOF flex circuit and printing mechanism flat cable 4 Remove the 2 mounting screws 5 Lift printing mechanism straight up 6 Disconnect motor connector 7 Disconnect mech grounding tab using long nose pliers i ud gt lt c DL S dud ed H h 422 gt 4 r id Figure 26 Printing Mechanism PayCheck 1 2 amp 3 Document 720004 0000 29 March 6 2013 Nanertix Pay heck Technicians Manual For PayCheck 4 Remove ticket tray by following Instruction B Disconnect the TOF flex circuit and printing mechanism flat cable Remove the blue top paper guide not shown Remove the 2 mounting screws Lift printing mechanism straight up Disconnect motor and paper guide connector Disconnect mech grounding tab using long nose pliers 20 002 Figure 27 Printing Mechanism PayCheck 4 Document 720004 0000 30 March 6 2013 Pay heck Technicians Manual Instruction G Removal of the main controller PCB Remove the printing mechanism kit by following Instruction Disconnect bezel amp paper guide harnesses Disconnect flat cable Remove 4 mounting screws p pee Document 72000
16. 390 8 89 FRONT EDGE LEADING EDGE FRONT EDGE LEADING EDGE 700 MAX 43 2 1 250 31 14 200 5 08 Pau heck PRINTER Technicians Manual PREFERRED LOCATION OF VENDOR IDENTIFICATION 250 6 35 PRE PRINTED INFORMATION 6 140 RECOMMENDED PRE PRINTED MEDIA REQUIREMENTS VIEWED FROM THERMAL SIDE 6 020 MAX 152 9 MAXIMUM SIZE OF PRE PRINTED AREA FOR GRAPHICS AND ANTI COUNTERFEITING FEATURES PRE PRINTED NO PRE PRINTING 0 040 MARK UNDER THIS LINE 1 EXCEPT FOR TOP MAX WHITE GAP OF FORM MARK RECOMMENDED PRE PRINTED MEDIA REQUIREMENTS VIEWED FROM NON THERMAL SIDE Figure 18 Ticket Specifications Document 720004 0000 March 6 2013 Nanor Pau heck Technicians 3 2 Ordering Thermal Paper The following paper grade produced by Appleton and Kanzaki Specialty Papers are recommended by Nanoptix There are a number of paper converters qualified to supply this paper provided the stacks are from these recommended grades Paper qualification services are offered by Nanoptix for additional grades not listed below Manufacturer Numbers part no Paper Grade 100505 3024 200 stack Appleton Papers Tel 920 991 8438 100505 3025 400 stack Royale 700 4 5 100505 3026 600 stack 100505 3027 800 stack Papers Tel 888 526 9254 1005053013 400 stack TO 381 N USA 8864 100505 3014
17. 4 0000 March 6 2013 31 Nanoptix Pau heck PRINTER Technicians Manual Instruction H Removal of paper guide kit PayCheck 1 2 amp 3 only Remove the printing mechanism kit by following Instruction F Pry one side and hold Keeping an upwards pressure push on the other side 5 tab Then remove by unlatching the final 2 tabs Note during reassembly make sure to install the right spring on the right side and the left spring on the left side pue It Figure 29 Paper Guide Document 720004 0000 32 March 6 2013 Pay heck Technicians Manual a d F C gt Instruction l Removal of the paper guide sensor For PayCheck 1 2 amp 3 1 Remove paper guide kit by following Instruction H 2 Remove PCB by carelully prying latch Figure 30 Paper Guide Sensor PayCheck 1 2 amp 3 For PayCheck 4 Remove print mechanism kit by following Instruction F Remove top paper guide blue Remove bottom paper guide black Remove by carefully prying latch pus Figure 31 Paper Guide Sensor 4 Document 720004 0000 33 March 6 2013 Nanoptix Pay heck Technicians Manual Instruction J Disassembly of printing mechanism kit 1 Remove print mechanism kit by following Instruction Additional steps for PayCheck 4 only Remove top paper guide blue Remove bottom paper guide black Remove the Axiohm mount by remove
18. 600 stack 100505 3015 800 stack Table 13 Ordering Thermal Paper 3 3 Ordering Communication Cables Contact your sales representative to order the communication cables listed in the table The numbers are for reference only Suppliers may use other numbers Part Number RS232 communication cable 14 Pin Molex type to DB 9 210036 0004R OneCheck In Line Cable 210036 0003R USB Cable 2M A to B 100390 0001R Document 720004 0000 20 March 6 2013 PRINTER Technicians Manual Pau heck 3 4 Parts List 21 Document 720004 0000 March 6 2013 Nano Stix Pay heck Technicians Manual ems Part I 4 102952 0001 Ticket Tray 200 Version II 2 102952 0002 Ticket Tray 400 Version 1030270001 Ticket Tray 600 Version II with Notches 103027002 Ticket Tray 800 Version 11 with Notches 5 102953 00 Baseplate Version II 6 1003510002 BallStud M3 x 6mm SEMS Screw Daughter Boards Note Use Thread Lock 8 103554 0000 Main Board DSP Ticket Printer 9 103561 0000 Main Bracket w Paperfeed Switch 100414 0000 100352 0000 Black Vinyl Grommet 5 16 hole N AJO NOTE numbers listed are for the 3 printer only Should parts for either PayCheck PayCheck 2 or PayCheck 4 printers be required please contact your Nanoptix service representative
19. MUNICATION Interface Serial Baud Rate 38400 8 NONE Handshaking PRT RTS Print mode NTL Back USB Fw Controlled PRINT CONTROL Speed 100 mm sec Black Bar Index Right No HPQ Burn Time 250 us Motor Current 2 Real Time Command Enabled Auto Reset Status Disabled Validation Bit Smart TOF Save Valid Bit Enabled PRINTER ENVIRONMENT CONDITIONS Voltage 24 7 Volts Temperature 25 Celcius SYSTEM RESOURCES FLASH Used 00000 RAM Used 00000 Free 65535 Free 65535 LIBRARY INVENTORY CUSTOM Templates 6 Regions 1 2 3 4 5 6 7 8 h 9 A B C D E F G 1 J K L N O P Q R S T U Z X a b c d e f g i j k I m n 0 p q S t U V w Fonts 0 1 2 3 4 5 6 7 8 9 A B Graphics MANUFACTURING INFORMATION Printer ID P312681 Date Code 20100215 A to D 03d8 021a 0231 03c6 Dip Switch Config 1234 0000 Status S O PAY 4 82H I P Figure 12 Sample Test Ticket Document 720004 0000 1 1 March 6 2013 Nano tix Pau heck E PRINTER Technicians Manual 1 7 Clearing Jams The Nanoptix PayCheck printers paper guide and printing mechanism roller are easily removed giving full access to the paper path Figure 14 Clearing Jams PayCheck 4 Document 720004 0000 1 2 March 6 2013 Nanor Pau heck Technicians 2 Troubleshooting the Printer 2 1 Basic Printer Operation Although the Nanoptix PayCheck printer is a complex device its operation is quite simple
20. PayCheck 3 amp PayCheck 4 only Figure 7 F W DIP Switch DIP switch functions vary in different firmware versions Document 720004 0000 T March 6 2013 Nanopti gt L o Pay heck Technicians Manual 1 5 4 Boot mode Selector DIP switches PayCheck 37V Remove ticket tray and plate to access the boot mode selector DIP switches PayCheck 41 Remove ticket tray plate to access the boot mode selector DIP switches Different boot options are available by selecting the 4 different DIP switch combinations Figure 8 Boot Selector OFF OFF Run mode default setting Recovery mode Corrupted firmware Table 3 Boot Selector Document 720004 0000 8 March 6 2013 Pay heck tbc Technicians Manual 1 5 5 Watch Dog jumper 4 gt Figure 9 Watch Dog PayCheck 3 8 4 only mode default setting OF Recovery mode disable watch dog Table 4 Watch Dog jumper 1 5 6 Bezel illumination control jumper Figure 10 Bezel Control Jumper setting _ Bezel illumination control connected to pin 9 of host I O OF Bezel illumination control not available on Pin 9 of host Table 5 Bezel Control Document 720004 0000 March 6 2013 Nano ay heck t Technicians Manual 1 5 7 LED Note An external LED bezel be connected through the front 3 pin Molex
21. S 232 Serial Interface Pin Out 2 2 3 Illuminated bezel interface The table below describes the connection pin out for the front Bezel Connector 3 pin Molex type Printer I O 1 Beze PWM Output 4VDC Output GND Table 9 Bezel Interface Document 720004 0000 1 5 March 6 2013 Nano Stix heck Technicians Manual 2 3 Printing Problems The table below can be used to determine the cause and resolution of the most common problems that may occur If the information in this section does not correct the problem contact a Nanoptix service representative Possible Causes Printer Does Not Printer not plugged in Function When Turned connected at both ends are getting power inserted into receptacle receptacle at both ends Paper jam paper path remove debris out of spec Noisy Feeder Motor paper Printer is meant to be operated Do not operate printer without any paper disengaged with paper engaged in the printing engaged in the printing mechanism mechanism failing to do so will Note Never lubricate gears or any other cause gears to grind and slip part of the printer noise may result Paper does not realign itself Paper s alignment mark which is The maximum reflectance of the when a ticket is printed the black dot printed on the non alignment mark is 1590 infrared Simply sensitive side of thermal paper put this means that the alignment mark s may be out of specification color should be
22. ading Paper Document 720004 0000 March 6 2013 Nanopti gt Pay heck Technicians Manual 1 4 Printer Interface Ports _ Port Identification Type Function 14 pin Molex type RS 232 Communication jUSBpeB Communication D jSpi Moextpe Bezel LED Table 2 Interface Ports B USB type B A 14 pin Molex type i USB type B Molex type Figure 4 Interface Ports Document 720004 0000 March 6 2013 Technicians Manual 1 5 Printer Controls 1 5 1 Printer Reset Service use only The printer is reset by disconnecting and reconnecting the power communication cable Once connected the printer goes through a startup routine and resets itself Figure 5 Printer Reset 1 5 2 Paper Feed Button The paper feed button is used to advance the paper Once the ticket removed the printer will realign the paper to the ready position Paper Feed Figure 6 Paper Feed Button Document 720004 0000 6 March 6 2013 Nanoptix C Pay heck Technicians Manual 1 5 3 Firmware Selector DIP switches PayCheck 37V Remove the ticket tray to access the firmware selector DIP switches PayCheck 41 DIP switch is available through access hole in paper tray Various firmware and setting configurations are available by selecting the 16 different DIP switch combinations Applies to
23. an even crisp black If any white or gray is visible it is an indication that the reflectance could be more than 15 lengthwise on entire ticket inconsistent thermal coating is not the source damaged Clean print head by following Print is light or spotty recommended procedure Section 6 Paper s thermal coating Change the paper stack to make sure the Table 10 Troubleshooting Printing Problems Document 720004 0000 1 6 March 6 2013 Nano Stix Pay heck Technicians Manual 2 3 1 Main Controller PCB Connector Layout J200 Table 11 Connector Functions Y 3HAT TRIN POT GROUND 1381 Figure 16 Connector Layout PayCheck shown Document 720004 0000 1 7 6 2013 Nano Stix heck Technicians Manual 3 Media and Supplies Guide 3 1 Thermal Paper Specifications NOTE Qualified thermal paper with the following specifications is required for proper operation Width 65 mm 1 2 56 IN Length 156 mm 1 6 14 IN 4 5 0 1 0 3 Brightness 2000 sec Avg Perforation burst strength 1 3 0 4 LBS 0 59 0 18 Kg Alignment Mark TOF Optical Density 1 10 min Table 12 Paper Specifications TICKET 1 Xue PERFORATION 2 CLAMP lt q TENSION GAUGE TICKET Figure 17 Perforation Test Document 720004 0000 1 8 March 6 2013 Nanoptix L o 250 MAX 6 35
24. and out 2 Disconnect flat cable Figure 20 Main Bracket Instruction B Removal of the ticket tray PayCheck 1 2 amp 3 Lift on access tab Remove ticket tray PayCheck 4 Remove mounting screw and slide tray to the right Figure 21 Ticket Tray Document 720004 0000 25 March 6 2013 Nanoptix Pau heck PRINTER Technicians Instruction C Removal of the base plate PayCheck 1 2 amp 3 only Remove Tinnerman screw using 74 inch nut driver and slide base plate back Figure 22 Base Plate Instruction D Removal of flat cable 1 Disconnect the main controller PCB end of the cable by following Instruction A Figure 23 Flat Cable A Document 720004 0000 26 March 6 2013 Pau heck PRINTER Technicians Manual 2 Disconnect daughter PCB end of the cable 1 Remove the two cable retainers 2 Remove the universal daughter PCB by removing the four mounting screws 3 Unlatch cable by lifting the two side connector tabs Figure 24 Flat Cable B Document 720004 0000 27 6 2013 Pau heck PRINTER Technicians Instruction E Removal of the universal daughter PCB 1 Remove the main bracket by following Instruction 2 Remove the universal daughter board by removing 4 mounting screws 3 Remove cable by unlatching the two side tabs of the connector Figure 25 Daughter PCB Document 720004
25. for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Document 720004 0000 i March 6 2013 Nano Stix Pay heck Technicians Manual Information to the User This equipment must be installed and used in strict accordance with the manufacturer s instructions However there is no guarantee that interference to radio communications will not occur in a particular commercial installation If this equipment does cause interference which can be determined by turning the equipment off and on the user is encouraged to contact Nanoptix Inc immediately Nanoptix Inc is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Nanoptix Inc The correction of interferences caused by such unauthorized modification substitution or attachment will be the responsibilit
26. or the Universal Interface 14 pin Molex type Signal Name Printer I O Host Printer Function W Input Output Auxiliary Receive 3 pt Output _ Auxiliary Power PRT AUX TXD Output Input Auxiliary Transmit Ground Ground Ground Ground 24 Power Powerlnput Power Input Ground Ground Ground Ground sem ee ee Power Input Bezel Driver Signal Frame Signal Frame Ground Ground Ground Ground PRT Status Output Pinter Ready PRT RS232 RTS Output Handshake Note Bezel illumination control jumper must be present for Bezel modulation to be present on pin 9 Table 7 14 Pin RS232 Serial Interface Document 720004 0000 1 4 March 6 2013 Nano Stix Pay heck Technicians Manual 2 2 2 Serial Interface Connection pin out The table below describes the connection pin out for the Serial interface 12 pin Molex type Applies to PayCheck amp PayCheck 2 only Pin Signal Name Printer I O Host I O AEN Function Power Input Power Input PRT RS232 TXD Output Data transmit PRT_RS232_RXD Output Signal Ground Signal Ground Signal Ground Signal Ground RS232 DSR 4K7 pull up to 24V Printer Ready 6 ee host CTS 9 Bezelpym 1 24VOutut ___ X Bezeldriver Shell Frame Ground Frame Ground Frame Shield Ground Note Bezel illumination control jumper must be present for Bezel modulation to be present on pin 9 Table 8 R
27. rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Document 720004 0000 6 2013 Nano Stix Pay heck Technicians Manual Table of Contents Ab t TOT 00022 RTI 1 1 1 Description Of Printer 1 1 2 General SPCCHICALIONS uy w aQ usa ass aaa RU exa ERO RS UE SR as iiaea 2 1 3 Ivoire 3 1 4 Printer ACS wi E TD 5 1 5 Panor nO uu 6 1 5 1 Printer Reset Service use 1 2000000 10000 6 1 5 2 Paper Feed Button 2 2 002 2220 000000000 6 153 Firmware Selector DIP switches 0 011 0 1 0000 7 1 5 4 Boot mode Selector DIP switches 9 1 5 5 Watch Dog jumper 2000002 200000000000000000000000000000000 9 1 5 6 Bezel illumination control 9 157 EDS gt 10 1 6 Testing th Printet m C 11 1 7 Clearine 12 2 Troubleshooting the Printer
28. y of the user In order to ensure compliance with the Product Safety FCC and CE marking requirements you must use the power supply power cord and interface cable which were shipped with this product or which meet the following parameters Power Supply UL Listed power supply with standard 60Hz 50Hz 100 240VAC input and 24VDC output equipped with AC line filtering over current and short circuit protection Use of this product with a power supply other than the Nanoptix Inc power supply will require you to test the power supply and Nanoptix Inc printer for FCC and CE mark certification Communication Interface Cable An approved Nanoptix interface cable must be used with this product Use of a cable other than Nanoptix approved product will require that you test the cable with the Nanoptix Inc printer and your system for FCC and CE mark certification Power Cord A UL listed detachable power cord must be used A power cord with Type SVT marking must be used For applications outside the North America power cords that meet the particular country s certification and application requirements should be used Use of a power cord other than described here may result in a violation of safety certifications that is in force in the country of use Industry Canada IC Radio Frequency Interference Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num
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