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WC-4150 Tech Info

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1. 01 200 300 400 Tray 2 3 4 access door open 01 500 Finisher front door open 03 xxx Codes Communication and Software faults 04 100 Tray 1 Elevator troubles 04 200 300 400 Tray 2 3 4 elevator problems 04 500 Main Motor drive problem often something is bound up and keeping the motor from turning 04 800 Duplex Fan failure 04 910 Power Supply Fan failure 05 100 thru 900 Document Feeder DADF jams 05 920 Document Feeder top cover door interlock open 05 930 Document Feeder exit door interlock open 06 100 200 Laser Unit LSU errors 07 xxx Paper Supply problems such as tray interlocks open or paper supply low or empty 08 xxx Paper jams 09 100 Toner low 09 200 Toner empty condition sensed 09 210 Toner sensing problem 09 220 Toner Count is expired the CRUM s counter is up Replace the Toner Cartridge to reset 09 230 240 250 500 Problems with the Toner Ctg CRUM Customer Replaceable Unit Monitor Radio Frequency RF chip 09 300 Drum warning new end of 55K life 09 310 Drum cartridge drum is not turning properly check the drum and the drives to the drum s drive coupling 09 320 330 340 600 Drum Cartridge CRUM chip failure 09 400 Drum Cartridge end of life 09 700 Toner supply error Toner is not making it from the toner cartridge to the xerographic module drum ctg
2. For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 2 of 10 The Parts DRo O A Service Excellence Publication www partsdrop com 09 800 Wrong Toner Cartridge detected incompatible CRUM chip 09 900 Wrong Xerographic Module Drum Ctg incompatible CRUM chip 10 100 200 Low fuser temperature detected 10 300 Fuser Overheat problem 10 400 Fuser fault the manual is not all that specific on this code 12 100 200 300 400 Finisher jams 12 500 Finisher exit tray is full 12 600 610 Stapler problems 12 700 Finisher compiler paddle fault 12 710 720 Finisher jogger faults 12 730 Finisher support finger home sensor fault 12 740 Finisher ejector failure 12 750 Finisher stapler fault 12 760 Finisher stacker fault 14 100 CCD Scanner carriage is locked Check the slide latch which is designed to be used during shipping It s located underneath the Scanner Bed just above where the paper exit tray is found Some of the codes or messages require resetting a counter in diagnostics read about Resetting the HFSI Counters High Frequency Service Item Counters later on page 5 System Administrator Tools user menu For setting up machine defaults and options which are available to the customer you d want to go into the System Administration Tools This is done by pressing the Access button
3. 09 130 Developer Bias Control standard voltage 408 607 default 522 500V PWM 522 09 140 Detack Bias Control standard voltage 80 160 default 123 1800V 09 200 Drum Page Counter Read Only 09 210 Toner Page Counter Read Only 09 230 Transfer Roll Counter Read Only 10 100 Fuser Standby temperature target 4 steps 0 15 default 10 5 degree interval 10 105 Fuser Run Temmerature target 3 steps 0 10 default 5 5 degree interval 10 110 Fuser Power Save Mode Temperature 9 steps 0 40 default 20 5 degree interval 10 115 Fuser Wide Paper 101 185mm Temperature 0 15 default 5 offset temperature on Thermistor B 4 steps 5 degree interval 10 120 Fuser Wide Paper 186 216mm Temperature 0 15 default 5 offset temperature on Thermistor B 4 steps For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 9 of 10 The Parts DRo O www partsdrop com A Service Excellence Publication 5 degree interval 10 125 Fuser Heavy Paper 60gms Temperature offset temperature 4 steps 5 degree interval 0 15 default 5 10 130 Fuser Very Heavy Paper 90gms Temperature offset temperature for heavy media 3 steps 5 degree interval 0 10 default 5 10 135 Fuser Bond Paper Temperature Offset 0 10 default 5 10 140 Fuser Transparency Temperature Offset 0 10 de
4. Chain button the chain is the first 2 digit part of the code Then scroll through the choices and touch the code you want followed by Read Write That will open the Read Write window where you can change the value and save it If you touch Reset the selected code will return to its default value Some of the codes are Read Only and some require a password which would need to be gotten from Xerox directly in order to change the setting We will start with just the Registration Codes there are quite a few of these so we ve condensed them to save space a bit All of the Registration Codes use 30 as the default and have ranges of 0 60 with every 13 steps resulting in a change of 0 5mm Registration for DADF Doc Feeder amp Platen scanning 05 100 DADF Top Edge Erase Single sided 05 110 DADF Bottom Edge Erase Single sided 05 120 DADF Left Edge Erase Single Sided 05 130 DADF Right Edge Erase Single sided 05 210 DADF Horizontal Magnification Single Sided 05 300 DADF Top Edge Erase Duplex 05 310 DADF Bottom Edge Erase Duplex 05 320 DADF Left Edge Erase Duplex 05 330 DADF Right Edge Erase Duplex 05 410 DADF Horizontal Magnification Duplex 05 500 Platen Top Edge Erase 05 510 Platen Bottom Edge Erase 05 520 Platen Left Edge Erase 05 530 Platen Right Edge Erase 05 610 Platen Horizontal Magnification
5. Registration for Trays 06 100 Vertical Magnification 06 110 Horizontal Magnification 07 100 Tray 1 Top Registration Single sided 07 110 Tray 1 Side Registration Single sided 07 120 Tray 1 Top Registration Duplex 2 side 07 130 Tray 1 Side Registration Duplex 2 side 07 140 Tray 1 Top Registration Duplex 1 side 07 150 Tray 1 Side Registration Duplex 1 side 07 200 Tray 2 Top Registration Single sided 07 210 Tray 2 Side Registration Single sided 07 220 Tray 2 Top Registration Duplex 2 side 07 230 Tray 2 Side Registration Duplex 2 side 07 240 Tray 2 Top Registration Duplex 1 side 07 250 Tray 2 Side Registration Duplex 1 side 07 300 Tray 3 Top Registration Single sided 07 310 Tray 3 Side Registration Single sided 07 320 Tray 3 Top Registration Duplex 2 side 07 330 Tray 3 Side Registration Duplex 2 side For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 8 of 10 The Parts DRo O www partsdrop com A Service Excellence Publication 07 340 Tray 3 Top Registration Duplex 1 side 07 350 Tray 3 Side Registration Duplex 1 side 07 400 Tray 4 Top Registration Single sided 07 410 Tray 4 Side Registration Single sided 07 420
6. Input Component Codes abbreviated list 01 100 Right Side Cover Interlock Opened Cover is open 01 200 Exit Cover Present Sensor Closed Exit Cover is installed 04 110 Main BLDC Motor High Running at normal speed Low Not running at normal speed 04 410 Duplex Fan 1 Speed High Running at normal speed Low Not running at normal speed 04 420 Duplex Fan 2 Speed High Running at normal speed Low Not running at normal speed 05 xxx DADF Document Feeder test Codes codes 05 100 Document Detect Sensor High Document sensed Low No Document sensed For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 5 of 10 The Parts DRo O www partsdrop com A Service Excellence Publication 05 110 Document Paper Width Sensor High Sensor is actuated 05 120 Document Paper Length Sensor High Document sensed 05 130 Document Registration Sensor High Document sensed 05 140 Document Scan Sensor High Document sensed 05 150 Document Geate Sensor High Document sensed in gate 05 160 Document Door Open Switch High Door open 05 170 Document Duplex Sensor High Document present 05 180 Document Exit Door Open High Door open Sensor 05 400 Document Platen Cover Switch High Platen is raised 0
7. Tray 4 Top Registration Duplex 2 side 07 430 Tray 4 Side Registration Duplex 2 side 07 440 Tray 4 Top Registration Duplex 1 side 07 450 Tray 4 Side Registration Duplex 1 side 07 500 Bypass Top Registration Single sided 07 510 Bypass Side Registration Single sided 07 520 Bypass Top Registration Duplex 2 side 07 530 Bypass Side Registration Duplex 2 side 07 540 Bypass Top Registration Duplex 1 side 07 550 Bypass Side Registration Duplex 1 side NVM Read Write Continued Code Name Description Value default 05 700 Document Roller Page Counter Read Only 05 710 Document Retard Pad Page Counter Read Only 08 100 Tray 1 Nudger Pickup Roller Page Counter Read Only 08 110 Tray 1 Feed Roller Page Counter Read Only 08 120 Tray 1 Retard Roller Page Counter Read Only 08 130 Tray 2 Nudger Pickup Roller Page Counter Read Only 08 140 Tray 3 Nudger Pickup Roller Page Counter Read Only 08 150 Tray 4 Nudger Pickup Roller Page Counter Read Only 08 160 Bypass Retard Pad Page Counter Read Only 09 100 Laser Light Level 600dpi value in PWM 200 600 default 350 09 110 Main Charge Bias Control value in PWM 108 145 default 126 09 120 Transfer Bias Control THV value in PWM 41 220 default 76
8. The main consumables are the Toner Cartridge and the Drum Cartridge or Xerographic Module as the manual calls it Interestingly the Developing station is actually inside the Drum Cartridge so the Toner Cartridge is really just a supplier of the toner to the Drum Cartridge The waste container is on the front of the Toner Cartridge The Toner Cartridge is initially provided to machines under OEM contract under the part number 6R1274 that is the Metered plan version once a machine is taken off of contract the consumables are then changed over to the sold plan In North America and Europe the reorder number for the Sold plan version is 6R1275 and in the Developing Market Operations West DMO West the part number will be 6R1276 instead The Toner Cartridge is supposed to yield 20K pages at 5 coverage it sells for around 120 The machine does have a sensor which senses when the toner material is actually running low but it also has a counter chip on the unit which will terminate at 20K pages if the toner does not run out first The chips or CRUM s Customer Replaceable Unit Monitor on both cartridges are the new RF Radio Frequency type of technology In this case the chip is a very slim piece which looks more like a fancy sticker adhered to the side of the cartridge Eventually someone will need to start producing replacements for these CRUM stickers It may be a little wait before replaceable CRUMs a
9. and entering the Administrator s Password 1111 is the Default password Then touch Go To Tools You ll find a bunch of stuff in an easy to navigate menu System Settings Feature Defaults Screen Defaults Connectivity Network Settings Access and Accounting Online Offline Supplies Management Machine Tests Customer Support and Supplies Number Power Saver Administration Optional Services Software Reset Customer Software Upgrade Fax Setups On Demand Image Overwrite For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 3 of 10 The Parts DR Op A Service Excellence Publication www partsdrop com System Settings gives you access to things like telling the machine if you want it to run a Configuration Report or not each time the power is turned on Supplies Management is a particularly interesting menu item Here you or the customer for that matter can reset the Counters for the Fuser BTR Bias Transfer Roll and Feed Rollers They also have options in there to Enable or Disable the Drum Cartridge or Toner Cartridge Status If the Service Manual is correct then the Fuser can be reset from here if that fails you can enter Diagnostic Mode and choose HFSI High Frequency Service Items and reset it from there read more later in this article Machine Tests includes some Image Quality Test Patterns which could come in handy when troubleshooting copy quality problem
10. 6 110 Laser Unit Motor Ready High Laser Motor is running at normal speed 06 310 Laser Unit Fan Ready High Laser Unit Cooling Fan is running at normal speed 07 100 200 Tray 1 2 3 4 Tray Home Sensor Low Tray is detected in home 300 400 position 07 110 210 Tray 1 2 3 4 Paper Empty Sensor High Tray is empty 300 400 07 120 220 Tray 1 2 3 4 Size Sensor 1 High Sensor is actuated 320 420 07 130 230 Tray 1 2 3 4 Size Sensor 2 High Sensor is actuated 330 430 07 140 240 Tray 1 2 3 4 Size Sensor 3 High Sensor is actuated 340 440 07 150 250 Tray 1 2 3 4 Stack Height Sensor High Paper in tray is elevated 350 450 07 160 260 Tray 1 2 3 4 Paper Low Sensor High Paper in tray is low 360 460 07 510 Bypass Paper Empty Sensor High Bypass Tray empty 08 100 200 Tray 1 2 3 4 Feed Sensor High Paper present at appropriate 300 400 tray s sensor 08 500 Registration Sensor High Paper sensed at Reg Sensor 08 600 Exit Sensor High Paper sensed at Exit Sensor 08 700 Duplex Jam 1 Sensor High Paper sensed at sensor 08 710 Duplex Jam 2 Sensor High Paper sensed at sensor 08 720 Out Bin Full Sensor High Paper full detected 09 110 MHV Main High Voltage Bias Display shows the Main charge High Read Voltage value 09 310 THV Transfer High Volta
11. A Service Excellence Publication C The sa WC 4150 style WorkCentre 4150c 4150s 4150x 4150xf 4250 4260 www partsdrop com TECHNICAL INFORMATION All model names are trademarks of Xerox Corporation 4150 Shown without Finisher option Machine Intro excerpt from ENX Magazine article June 2008 The 4150 model machines are small and fast They boast 45 pages per minute black and white They start at around 2200 for the 4150c which serves only as a copier Add another 200 and upgrade to the 4150s which adds printing scan to email and network printing capabilities with fax as an option The most costly option is the 4150xf which comes with extra paper decks 4 all together a stand and a Finisher the finisher fits into the empty area in the center of the machine which otherwise serves as the catch tray area The Duplex feature and the Duplexing Automatic Document Feeders DADF are standard features on all models Xerox Dealerships who have been placing these machines and servicing them have told me on a few occasions now that they are very reliable machines with few inherent problems One of the good dogs The newer models are WC 4250 and 4260 Many similarities but also some differences will be found These machines are built to make the primary consumables easy to replace The Fuser Module was a case in point a few screws and it s out Other stuff will likely prove to be not so friendly but time will tell
12. fault 5 10 145 Fuser Cardstock Temperature Offset 0 10 default 5 10 150 Fuser Envelopes Temperature Offset 0 10 default 5 10 155 Fuser Labels Temperature Offset 0 10 default 5 10 200 Fuser Assembly Page Counter Read Only 10 210 Fuser Heat Roll Page Counter Read Only 10 220 Fuser Pressure Roll Page Counter Read Only 10 300 Fuser Temperature Pickup Interval Delay in microseconds 0 100 default 0 10 310 Fuser Temperature Pickup Interval Delay for Special Papers in microseconds 0 100 default 0 The Service Manual mentions that it is not possible to read or modify any NVM which contains customer administrator data This means that some things which are traditionally adjusted or readable from the NVM Read Write may actually need to be accomplished from the Administrator Tools The exception is the resetting of the Administrator s PIN dC 001 see page 5 Author Britt Horvat Published originally in Article form by ENX Magazine A list of articles about Xerox equipment can be found on their website www enxmag com if you look up Contributing Authors and scroll down till you see Britt s mug For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 10 of 10
13. g the rebooting process Component Control Now let s get some details on how to test various parts of the machine Enter Diagnostic Mode then touch Diagnostic Routines followed by Copier Routines and finally 330 Component Control From here you can enter the Chain Function codes the Chain is the first two digits before the dash and the Function is the 3 digits after the dash or you can browse through the available codes by pressing the button which says Find Component Find and touch the component you want to try out and press Select to add that component to the top of a short list of up to 6 components which they call the Component Name Table List If you choose more than 6 the bottom one on the list will get removed from the list Each of the components on the short list of readied codes will have their status shown as either On Off High or Low To actually energize one of your readied codes touch the code to highlight it and press Start To then stop a component s test touch the code and then touch Stop Even though the lists are available in a menu form it may be helpful to have a list of the codes in front of you to save you some hunting time Below are the codes which are most likely to be useful They are broken down into the Input Codes switches and sensors and the Output Codes motors fans solenoids amp clutches
14. ge Display shows the Transfer Roll s High Bias Read Voltage value 09 510 SMPS Power Supply Fan check High SMPS Fan is running at normal speed 09 700 Toner Sensor Display shows the toner level value 10 200 Fuser Temperature at Thermistor Display shows temperature in degrees For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 6 of 10 The Parts DRo O www partsdrop com A Service Excellence Publication A Celsius C XXX 10 210 Fuser Temperature at Thermistor Display shows temperature in degrees B Celsius C XXX 10 300 Fuser Unit Fault detected Display shows either Normal or Fault 10 510 Fuser Fan ready test High Fan is running at normal speed 12 xxx Codes which relate to the Codes optional Finisher Output Component Codes Motors Fans Clutches amp Solenoids 04 100 Main Motor 04 200 Exit Motor Forward Fast 04 210 Exit Motor Forward Slow 04 300 Duplex Motor Forward 04 310 Duplex Motor Backward 04 400 Duplex Fan 1 amp 2 04 510 Tray 1 Elevator Motor Up 04 520 Tray 2 Elevator Motor Up 04 530 Tray 3 Elevator Motor Up 04 540 Tray 4 Elevator Motor Up 05 200 Document Scan Motor Forward 05 210 Document Duplex Motor Forward 05 220 Docu
15. he functionality of the CCD Charge Coupled Device the electronic part up top on the exposure carriage which scans the originals You ll also find the following functions For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 4 of 10 The Parts DR Op A Service Excellence Publication www partsdrop com dC001 Reset Auditron Master PIN This resets the Administrator s Password default is 1111 The Auditron Master and Administrator share the same password two hats for one person I suppose dC606 Print Test Patterns and the Shading Test which allows you to check the functionality of the CCD Charge Coupled Device the electronic part up top on the exposure carriage which scans the originals Resetting HFSI Counters High Frequency Service Item Counters for example the Fuser Count This is done by first entering Diagnostic Mode as detailed below Next touch the HFST tab to bring up the HFSI Table Look for amp select the Fuser Its status will show either off not being tracked or OK if it is not over the count yet or it Il say Check if it is over its count To reset the fuser s actual count to zero select and highlight the fuser on the list and then touch Reset followed by OK Now choose Exit Touch Call Closeout From this screen leave Reboot Copier set to yes so that your HFSI Fuser counter will be properly reset durin
16. ment Duplex Motor Backward 05 300 Document Pick up Clutch 05 310 Document Registration Clutch 08 800 Bypass Feed Clutch 08 810 Tray 1 Feed Clutch 08 820 Tray 2 Feed Clutch 08 830 Tray 3 Feed Clutch 08 840 Tray 4 Feed Clutch 08 850 Registration Clutch 08 860 Duplex Feed Clutch 08 870 Duplex Gate Solenoid 08 920 Tray 2 Feed Motor 08 930 Tray 3 Feed Motor 08 940 Tray 4 Feed Motor 09 100 MHV Charge Voltage 09 200 Developer Bias 09 300 THV Positive Transfer Voltage 09 400 THV Negative Transfer Voltage 09 500 SMPS Fan Power Supply Fan 09 600 Toner Dispense Motor 09 800 Detack Bias Voltage 10 100 Fuser Power On For Parts amp Supplies visit us at www partsdrop com or Call 201 387 7776 Page 7 of 10 The Parts DRo www partsdrop com A Service Excellence Publication 10 400 Fuser Motor Forward 10 500 Fuser Fan 10 600 Fuser Bias Voltage 12 XXX Codes which relate to the optional Finisher Codes 20 XXX Fax output signal test codes for testing the fax Codes modem s various bps signals NVM Read Write Non Volatile Memory Settings amp Adjustments The Memory settings or NVM Read Write Non Volatile Memory are found in the Copier Routines Enter Diagnostic Mode then touch Diagnostic Routines followed by Copier Routines and then 131 NVM Read Write Once you are in there you ll touch the appropriate
17. re available in the market because while there is rumor of soon to be released RF chips for other models this one is unique so far in form The Xerographic Module Drum Cartridge sells for 280 under the part number 013R00623 It is rated for 55K pages Page 1 of 10 Thanks goes to ENX Magazine for first publishing the series of articles for which these pages were first compiled www enxmag com All models numbers are trademarks of Xerox Corporation Xerox is in no way affiliated with these pages The Parts DR On A Service Excellence Publication www partsdrop com Now let s get into the Fault Codes and their meanings The list which follows is abbreviated somewhat but should give you an idea where to start looking If you get calls about fault messages rather than Fault Codes on the screen have the customer press the Machine Status button to view the Fault Codes so you ll have a better idea what the problem is It may be necessary to have them enter the Customer Tools menus to get more information Here s how that is done Press the Access button and enter the password the default is 1111 on this machine Then touch the Go to Tools button You ll find a well laid out menu with all sorts of customizable features and adjustable defaults including the customer version of the Supplies Management and a Fault History FAULT STATUS CODES Code Description 01 100 Right side door open
18. s Entering Diagnostic Mode Hold down the key while then pressing the Access key You ll get a Diagnostic Login Window Enter the password followed by Enter the default password is 1934 Note that if you accidentally enter the wrong password 3 times in a row the machine will lock up for 3 minutes before you can try again When you are done in the Diagnostics you will want to exit by pressing the Call Closeout button You ll want to choose to reboot the copier if you have made any changes to memory settings Once in Diagnostics you ll find the Main Menu Main Diagnostics Menu e Service Info Here you ll find the HFSI High Frequency Service Items Resets Also you can read the machine s Network IP Address and the System Administrator s Password e Fault History Check the Fault Log to see what is going on with the machine e Diagnostic Routines If you touch this Tab you ll find a submenu Copier Routines Network Routines Fax dC Routines Other Routines In the Copier Routines Diagnostic Routines Copier Routines you will find yet another juicy submenu including dC131 NVM Read Write Non Volatile Memory adjustments and dC330 Component Control for testing motors sensors and such We ll go through the test codes and memory codes later on Other Routines Diagnostic Routines Other Routines you ll find the Shading Test which allows you to check t

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