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WorkCentre M118 Service Manual

1. Table 1 Table 1 Bit DIS DTC DCS Description Bit DIS DTC DCS Description 23 21 111 0ms 3 85 mm Oms 44 inch based resolution capa resolution type 2 7 7 3 85 bility 5 0 mm 24 Extend Field Extend Field 1 25 Spare Set up to 0 Spare Set up to 0 1 inch 26 Uncompressed Mode Uncompressed Mode 45 Meteric Based Resolution any for DCS 2 Preferred 27 Error Correction Mode Error Correction Mode 46 MSL time in super fine 1Q any for DCS 8 28 Set up to 0 ECM Fram size mode 0 256 Octet 0 T15 4 T7 7 1 64 Octet 1 715 4 1 2 7 7 29 Spare Set up to 0 Spare Set up to 0 47 F Code Selective polling Set up to 0 F Code 30 Spare Set up to 0 Spare Set up to 0 capability 31 T 6 Coding MMR T 6 Coding MMR 48 Extend Field Extend Field 1 32 Extend Field Extend Field 1 49 Code Subaddress capabil Code Subaddress capabil Code ity ity 33 Invalid field signal capabilit Invalid field signal capabilit 5 g 2 E 2 50 Code Password capability Transmitter ID F Code 34 F Code Multiple selection Set up to 0 F Code p P 51 Prepared doc of the data file Set up to 0 polling capability transfer 35 F Code Polling sub address Set up to 0 F Code a ae capability 52 Spare Set up to 0 Spare Set up to 0
2. CE access Chain Func Value Initial Value 1 Count R W Init Remarks 53 31 Toner Empty State for CRUM Read 0 255 0 1 53 36 Code for Read 0 255 55 1 O X X 53 38 ATC Judge for CRUM Read 0 1 0 O X X For 42 3 storage CRUM 53 39 CRU New or Old for CRUM Read 0 1 0 42 3 storage CRUM49 63 Read 0 New 1 Old Recycle Table 12 Recycle CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 30 4 Last Two Digits of Feed Capacity 8 0 99 0 1 Digits 30 5 Last of IOT Starting Number 0 99 0 1 30 6 1 Last Two Digits of Feed Capacity 0 99 0 1 8 Digits 30 7 Tray2 Last Two Digits of Feed Capacity 0 99 0 1 X X 8 Digits 30 8 Tray3 Last Two Digits of Feed Capacity 0 99 0 1 O X X 8 Digits 30 9 4 Last Two Digits of Feed Capacity 0 99 0 1 8 Digits 30 14 Fifth and Sixth Digits of MPT Feed 0 99 0 1 O X X Capacity 8 Digits 30 15 3rd 4th IOT Starting Number 0 99 0 1 30 16 Tray1 Fifth and Sixth Digits of Feed 0 99 0 1 Capacity 8 Digits 30 17 Tray2 Fifth and Sixth Digits of Feed 0 99 0 1 Capacity 8 Digits 30 18 Tray3 Fifth and Sixth Digits of Feed 0 99 0 1 Capacity 8 Digits 30 19 Tray4 Fifth and Sixth Digits of Feed 0 99 0 1 O X X Capacity 8 Digits 30 24 Third and Fourth Digits of MPT Feed 0 99 0 1 Capacit
3. STMOPTION DM OPTION Li STM PWB n 2TM PWB DOUBLE 11 PLUG EL 45436 3 5 peur e J825 TRAYA FEED 83 Ee FROM WIRE a MO SUT SENSOR DC COMGSVRTN 2 de n STM LEFT 15 11 i DOUBLE 2 1 2 COVER SWITCH PLUG io Nig DOUBLE is T PLUG i 8 284 83 OUT SENSOR i P840 J840 J182 TRAY FEED 32111 9 five oe ne eo cate cer 11 VIO VIO OUT SENSOR DOUBLE DOUBLE EE PLUG 4 oe Pesia d ade J101A TRAYA LEVEL 78 SENSOR J549C P661C Lol 46616 J180 TRAY LEVEL VO SENSOR 11 i i E i NI J102A 78 d xe I i PAPER SENSOR 2 PAPER SENSOR 18 lt L 15520 J282 1 54 11 P661B J661B JIOB 171 STM TAKE AWAY 9 i TRAY3 LEVEL 1 5 MOTOR 23 15 vio 2 SENSOR E STM H 11 1 f 1 TRAY3 NO 77 26 5 2 PAPER SENSOR Ld prose MRE NET DC COM 6g 43 3 VRTN E je 3826
4. 2 Select Chain Func in the CE Setting Screen by using Select button then press the Enter button 3 Select NVRAM R W Table 1 Module Selection Module item Chain number allocation Billing 29 CRU 27 30 31 50 Drive 50 ESS IF 20 60 61 Exit 20 23 50 Fuser 37 38 50 General 20 23 HFSI 21 29 30 MC Code 60 Nohad 50 PH 20 23 26 62 Procon 16 23 27 42 43 45 46 48 49 52 53 Recycle 30 ROS 6 Tray 7 20 50 Xero 26 50 53 54 55 56 57 Reading NVM 1 Enter Chain No by using the numeric Keypad on the control panel Select Func by using Select button Enter Func No then press the Start Button The current value will be read in the Read column Writing NVM 1 Press the Select button at Read column to switch to Write 2 To change a value enter a new value in the Write column and press Start button When new value is entered the old value is moved up 3 Select Write NVM If the input value is valid within the range the system writes the new NVM value in the NVM location in the machine b If the input value is invalid the system displays the following message in the infor mation screen The given NVM value is out of range NVM was not changed Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 25 Test Print NVRAM R W Billing Table 2 Bill
5. 2 5VDG CH1 1 DC COM CHI 1 O Check 4 2 1 HIGH SPEED FUSEG Check 10 4 1 HIGH SPEED 424VDC FUSER FAN FUSER FAN FUSER FAN PL42 1 0 10 60 1 DS HIGH SPEED HIGH SPEED H 24VDC FUSER FAN ON HH24VDC J218 LOW SPEED H 12VDG FAIL H 5 0 4218 1 FUSER FAN 3 LOW SPEED ON HY 12VDC CH1 1 4 EXHAUST AIR FUSING HEAT Voltage between J218 3 and GND During low speed rotation approx 12VDC During high speed rotation approx 24VDG Figure 2 FUSING 0 91002 Fuser Fan always rotates at low speed in the diag mode Running Check 4 2 or 10 4 makes it rotate at high speed 9 1002 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 83 Chain 10 Copy Transportation 10 3 EXIT TRANSPORTATION Check 10 8 FORWARD VO Check 10 9 REVERSE HIGH SPEED EXIT MOTOR 1 0 Check 10 10 REVERSE LOW SPEED 6283 EXIT MOTOR 24VDC ON CLOCK CLOCK A EXIT DRIVE CLOCK B 2 i CLOCK A CLOCK B 3 FUSE1 24VDC CH1 2 4 OPY TO FUSED COPY FACE DOWN TRAY OFFSET DRIVE TA j0ch91003 Figure 3 EXIT TRANSPORTATION j0ch91003 Wiring Data 12 2004 Initial Issue Chain 10 Copy Transportation 7 84 CCC118 WCM118 COPY TO 1 DUPLEX B DUPLEX PWB PL8 1 10 4 DUPLEX OPTION DUPLEX D VO Check 8 38 HIGH SPEED 0 Check 8 5
6. Part Number Part List Table 1 Part Number Index 041 94690 PL 112 Part Number Part List 050K 49741 PL 7 1 001E 66190 PL 11 3 050K 49840 PL 12 1 003E 60950 PL 2 1 PL 13 1 61510 PL 12 1 050K 50150 PL 2 1 PL 13 1 050K 51140 PL 15 2 003K 13550 PL 15 3 PL 15 10 003K 13560 PL 15 3 054 22621 PL 13 1 004 14200 PL 15 1 054E 22622 PL 12 1 005K 05890 PL 12 3 054 23940 PL 2 4 PL 12 3 054K 23940 PL 2 4 PL 13 3 054K 24051 PL 2 5 005K 06760 PL 12 3 054K 24060 PL 2 7 PL 13 3 054K 26150 PL 2 7 005K 07010 PL 13 3 054K 26190 PL 2 1 005K 07190 PL 15 5 059E 98190 PL 12 4 007E 79140 PL 1 1 059K 26250 PL 12 5 007E 79150 PL 1 1 PL 13 5 007E 79710 PL 7 2 059K 26293 PL 13 3 007K 88574 PL 1 1 059K 27141 PL 7 2 007K 88711 PL 13 6 059K 27150 PL 7 2 007K 88721 PL 12 6 059K 29553 PL 12 1 010E 93341 PL 12 2 PL 12 1 PL 13 2 PL 12 3 011 14582 PL 8 1 PL 13 1 011 14590 PL 8 1 PL 13 3 011 15150 PL 7 2 059K 31021 PL 2 4 014E 44770 PL 12 3 059K 32772 PL 2 2 PL 13 3 059K 33023 PL 8 1 014E 45350 PL 2 1 059K 33030 PL 6 1 014 51110 PL 12 1 059K 33550 PL 6 1 PL 13 1 059K 33880 PL 15 2 019E 56551 PL 7 2 059K 33890 PL 15 2 019E 57700 PL 2 2 059K 35890 PL 15 4 019E 58440 PL 11 4 059K 35910 PL 15 4 019K 98722 PL 2 2 059K 35920 PL 15 4 PL 7 2 059K 35940 PL 15 6 022K 67680 PL 15 1 062K 15270 PL 11 1 022K 67690 PL 15 1 068K 24540 PL 11 1 032E 21060 PL 7 2 090 02380 PL 11 2 032K 96921 PL 4 2 090 91720 PL 11 2 Initial Issu
7. 15 NBCR Exposure INV EXPOSURE LAMP ON 2 LAMP ON H GRY H 1 13 ILLUMINATION ez 4 4 GRY 24VDC CH1 3 1 DG COM on 3 NBCRPWB NSC PWB PLI15 PL11 5 i 7 CAUTION CARRIAGE Status 055 NBCR CN4 s 4 73 81 0000 j i 2 1 Me 1 4 1 GRY H 5VDC i 6 CH1 3 al i 4 GRY DC COM CH1 3 10690603 Figure 3 CARRIAGE SCAN 0 90603 Wiring Data Chain 6 Imaging Initial Issue 118 WCM118 12 2004 7 60 el D E F 6 4 LASER CONTROL AND SCANNING MCU PWB PL9 1 1 EXT ewe ROS ASSEMBLY PL11 6 pow PCU VIDEO VIDEO PL3 1 VIDEO DATA s DATA SWITCH LD SELECT VIDEO DATA J702 J402 SELECT A2 A17 40 160 a BLU 5 3 9 VIDEO DATA J16 2 i i MFC VIDEO NEO VIDEO RE DATA E VIDEO DATA He jx M E BLU L 2 2 12 LD INTLK 4 SHIELD 5VDC DC CABLE DC dum 48 4 CHI 1 CH1 0 GRY VIDEO DATA DD COM ENABLE 5VDC m LASER DIODE ES PE ENABLE ON L 5VDG E TASER DIODE BLU LD INTLK 5VDC 3 i POWER CONTROL i 4 ON L 5VDC BLU T H ROS VREF 5 OUT SIGNAL 4 E BLU 1 EU LD INTLK H MODULATED 5VDC LASER BEAM 4 CH1 4 Eu CH1 1 1 5 POLYGON MIRROR DRIVE
8. C Paper Supply Redo El arge DOO NA GHI KL MNO Speed Dial Flow Enter PORS TUV WXYZ WXYZ w Orig Type Cd lated e Sim bok 1rterratral Clear HR amp aude CD Ere ICI Power Saver Clear c COPY CENTRE C118 Madi re 5 tatus DE Dial 05 tats Stop Commurcatni 218660 02 C2 ire PORS TUV WXYZ WXYZ OS Pepe Supply Reduce lt Enlarge CD GO 69 65 se 5 24 Sym bok Irternathal Clear lt amp lt CD Orig lated M Largiage Log Power Saat 2 lt gt Figure 1 CONTROL PANEL j0ch90201 j0ch90201 Wiring Data Chain 2 User Interface 12 2004 7 46 Initial Issue CCC118 WCM118 Chain 3 Machine Run Control MCU PWB E MCU PWB PL9 1 PL9 1 EXT CNI ON1 MFC EXT CONTROLLER 5VDC J402 PRINTER READY POWER READY B PRINTER POWER READY PRINT REQUEST REGISTRATION START DUPLEX PRINTING STATUS BUSY SERIAL CLOCK BLU STATUS DATA BLU COMMAND BUSY SEAN DATA 16 817 818 1 85 816 817 818 BLU 4B3B2B DC COM DC COM 1 1 1 MCU RESET H H H 4 H H i H H i H H H i H H H H 4 1 H i
9. FWB PL19 3 Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF 14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The voltage changes Replace the Document Lead Edge Sensor PL 15 7 A B Status Indicator RAPs 12 2004 Initial Issue 51 0011 51 0012 2 46 CCC118 WCM118 Replace the DADF ADF PWB PL 15 3 Check the connection of each Document Registration Clutch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 1 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN6 3 and the GND BSD 5 4 Flag 1 The voltage is approx 24VDC N Replace the DADF ADF PWB PL 15 3 Replace the Document Registration Clutch PL 15 5 followed by the DADF ADF PWB PL 15 3
10. ceeresnneenses 7 41 Chain 2 User Interface sise 7 46 Chain Machine Run Control sisi 7 47 Chain 4 Start Print Power 7 52 Chain 5 Document Transportation 7 53 Chain 6 Imaging 7 58 Chain Papar S pply 4 rtt nr e en ERES RR ER extr e Peer trenes 7 63 Chain 8 Paper Feed and 7 72 Chain 9 Xerographics T 78 Chain 10 Copy Transportation and FUSING essen 7 82 Chain 16 Prihnter rh rei n nn 7 87 EEG pA cR 7 88 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 1 Wiring Data 12 2004 Initial Issue 7 2 CCC118 WCM118 Plug Jack Locations Table 1 Plug Jack List How to use the Plug Jack Location List de T Are Plug Jack Location List below is provided to locate plugs jacks or other terminating devices Locate the desired termination device in the first column Connector Number of the P J125 Figure4 2 HVPS Dispens Motor ROS Unit list Refer to the second column Figure Number to determine the figure number of the electri P J126 Figure 4 3 HVPS Dispens Motor ROS Unit Le Diapers ROS Un P J130 Figure 4 7 HVPS Dispens Moto
11. jOch40206 Figure 1 Removing the Paper Chute Assembly j0ch40206 j0ch40207 Figure 2 Preparing to Remove the Registration Unit j0ch40207 Repairs Adjustments Initial Issue 12 2004 REP 2 4 1 118 WCM118 4 7 7 Remove the Registration Unit Figure 3 REP 2 5 1 Left Cover Assembly 1 Turn over the Registration Unit Parts List on PL 2 5 2 Disconnect P J104 3 Disconnect P J215 Removal 4 Release the Wire Harness from the clamp WARNING 5 Remove the Registration Unit To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Open the Left Cover Assembly PL 2 5 jOch40208 Figure 3 Removing the Registration Unit jOch40208 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 Initial Issue REP 2 4 1 REP 2 5 1 4 8 CCC118 WCM118 2 Remove the screw while holding on to the Left Cover Assembly Figure 1 3 Remove the Left Cover Assembly Figure 2 1 Place the Left Cover Assembly horizontally 2 Lift up the Left Cover Assembly and remove
12. mark 5 mm from the side edge long edge of a piece of paper as shown Figure 1 and use as a test pattern 6 Make 5 copies using the following selections a Place test pattern in the ADF b Select tray size that matches test pattern size c Select 100 d Select 5 copies and press Start button Goto step 10 7 Prepare a side 1 test pattern in one or more of the following ways and mark as side 1 Use plain paper test pattern 82E2020 with a similar side edge target as shown Figure 1 Make plain paper copy of test pattern from the platen glass with an equivalent side edge target as shown Figure 1 Make mark 5 mm from the side edge long edge of piece of paper shown jOch41 561 Figure 1 use ss testipaitem Figure 1 DADF ADF Side Edge Registration j0ch41561 8 Take test pattern made in step 7 and create side 2 by making a mark 5 mm from the side edge long edge and mark as side 2 Side 1 and Side 2 marks will be on opposite edges Table 1 Side Edge Specification 9 Make 5 copies using the following selections Duplex a Place test pattern in the DADF side 1 facing up SEF b Select tray size that matches width of test pattern size Semm c Select 100 d Select 2 2 Sided e Select 5 copies and press Start button 10 Check the Side Edge registration on the copies made by either the ADF or DADF a Select the 3rd copy from the se
13. valie 20 27 DUP ALL SIZE for Thick 1 Paper LEAD 0 32 66 0 135mm i Select Read to toggle to Write ADJUSTMENT ii Enter a new value to make the required change 20 28 DUP ALL SIZE for Thick 2 Paper LEAD REGI 0 33 66 0 135 If the measured value is short Set a larger value ADJUSTMENT If the measured value is long Set a smaller value 20 41 TRAY1 for Normal Paper LEAD REGI 0 33 66 0 135 Press the Start button to load the new value ADJUSTMENT iv Verify the NVM change select Chain and enter chain number select Func and 20 42 TRAY2 4 for Normal Paper LEAD REGI 0 33 66 0 135 enter Func number press the Start button and value is displayed above Read ADJUSTMENT Repeat steps b and d if new value is not displayed 20 43 MSI for Normal Paper LEAD REGI ADJUST 0 33 66 0 135mm e Exit Diagnostics refer to Entering Diagnostic Mode MENT 3 Go back to step 1 of the Check select appropriate steps to verify the adjustment 20 45 DUP ALL SIZE for Normal Paper LEAD REGI 0 33 66 0 135 ADJUSTMENT Table 3 Chain Func Name Min Initial Increment 6 20 ALL TRAY LASER SIDE REGI ADJUSTMENT 1 50 99 0 254 6 21 TRAY1 LASER SIDE REGI ADJUSTMENT 1 50 99 0 254 6 22 TRAY2 LASER SIDE ADJUSTMENT 1 50 99 0 254 6 23 TRAY3 LASER SIDE ADJUSTMENT 1 50 99 0 254 6 24 TRAY4 LASER SIDE ADJUSTMENT 1 50 99 0 254 6 26 MPT LAS
14. 2 64 H9 4000 STM NVM R W Error 2 36 U6 6000 CRUM ASIC Failure 2 64 Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 Z Status Code E1xxxx Scan to E mail Transmission Error RAP 2 89 21 0000 Billing Counter Failure RAP 2 65 E2xxxx Direct Fax Transmission Error RAP 2 90 EP Related RAP een 2 90 Fax Error Code 00 Polling Operation Error RAP 2 67 ESS Failure List 01 Document Feed Failure RAP iii 2 67 PRINTER ESS Failure List 2 91 02 Dial Setting Failure RAP nnne nnne nne 2 68 Other Faults i ing Send RAP sise 2 222 2 cake ios A ps OF1 Warning Toner Cartridge Was PRENEAR Empty RAP 2 109 05 Password Mismatch During Polling RAP 2 89 OF2 Warning Drum Life Was Near End RAP 2 110 Warning No Paper In The Select Paper Tray RAP 2 110 06xxxx Relay Broadcast Not Allowed RAP 2 70 Ing pe y 07xxxx Mailbox Receive Not Allowed RAP 2 70 Warning Paper Size Mismatch In Length RAP 09xxxx Transmission Type Mismatch RAP 2 71 OFS Warning Paper Size Mismatch In Width RAP 10xxxx F Code Send Error RAP 22 4 OF6 Cover Left Cover Assembly Open ss Code Recaive Error So ni ne he te TM 2 72 OF7 Cover IOT Front Cover Open RAP nennen dXX RAP SIAIISCOLEHOPHAPS Git a
15. jOch90904 Figure 4 TRANSFER AND STRIPPIONG AND CLEANING j0ch90904 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 81 Chain 9 Xerographics Chain 10 Copy Transportation and Fusing B l C 10 1 FUSING HEAT CONTROL 24VDC FUSER RELAY DC COM FUSER RELAY ON L 24VDC Y POWER ON ACH CH1 1 POWER ON ACN 3 CH1 1 FUSER ASSEMBLY PL5 1 1 MCU PWB POWER UNIT PL8 1 5VDC PL9 1 FUSER LAMP FUSER LAMP H J400 ON H 5VDC J523 i J J600 P600 ON ACH 3 BLK gt THERMOSTAT FS10 HEATER ROD FUSING HEAT Resistance Value Test Point between P600 1 and 600 3 Temperature 0 C 32 F Resistance Value KQ 806 5 A D Conversion Value 1021 10 C 50 F 478 8 1020 20 C 68 F 292 9 1017 30 C 86 F 184 1 1014 40 C 104F 1187 1009 60 C 140 F 528 993 4 150 C 302 F 32 680 155 C 311 F 28 650 E 170 C 338 F 18 561 175 C 347 F 11 532 5 A D Check 10 20 THERMISTOR SENSED SIGNAL 6 JOch81001 Figure 1 FUSING HEAT CONTROL j0ch91001 Wiring Data 12 2004 Initial Issue Chain 10 Copy Transportation 7 82 CCC118 WCM118 10 2 FUSING NSUPWS FUSER EXIT gt Check 10 23 1 SENSOR FUSER EXIT SENSOR PL5 1 J125 PAPER SENSED LH5VDO 421 3 YEL MCU PWB PL9 1 J421 1 2VDC
16. Failure nonce 228 U Status Code H4 1000 Tray 1 Cassette Size Failure 2 29 00 1000 Main Motor Stop Error RAP in 2 57 H4 2000 Tray 2 Cassette Size Failure 2 30 U0 2000 Image Ready Error RAP 2 57 4 3000 Tray 3 Cassette Size Failure RAP mu Failure a ee GONG IE 299 4 4000 Tray 4 Cassette Size Failure RAP pae ODD ROS Motor Failure RAP Dicunt ctn MAGN HDI UA eo H7 3000 2TM NVM Out Of Order RAP 2 31 04 1000 Fuser On Time Failure RAP 2 59 7 4000 2TM NVM RWW Error RAP 2 32 04 2000 Over Heat Temp Failure RAP 2 60 H7 7000 2TM Communication RAP _ 2 32 04 3000 Control Thermistor Failure RAP 2 61 H7 8000 TM Type Error RAP 2 33 U4 9000 Fuser Fan Failure RAP AA E E 2 61 H8 1000 Tray 1 Paper Size Switch Broken 2 33 5 1000 Dispense Motor Failure RAP 2 62 H8 2000 Tray 2 Paper Size Switch Broken RAP 2 34 U6 2000 RAM Read Write Check Failure RAP 2 62 H8 3000 Tray Paper Size Switch Broken RAP 2 34 U6 3000 NVM Data Defect RAR nn 2 63 H8 4000 Tray 4 Paper Size Switch Broken RAP 2 35 U6 4000 NVM Read Write Cannot Be Executed 2 63 H9 3000 STM NVM Out Of Order RAP 993 2 35 U6 5000 CPU Power To Access NVM Is Not Enough
17. REP 2 5 2 P O PL 2 5 Item 9 6 11 Housing PL 2 5 6 d 12 Spring P O PL 2 5 Item 6 13 B Spring P O PL 2 5 Item 6 14 054K24051 Chute Assembly PL 2 6 7 y 15 802K63590 Left Cover Assembly PL 2 7 12 jOch50205 Parts List 12 2004 Initial Issue PL 2 5 5 14 CCC118 WCM118 PL 2 6 Transfer Cover Item Part Description 1 Pinch Bearing P O PL 2 5 Item 14 2 Guide P O PL 2 5 Item 14 PL2 6 3 Guide 2 5 Item 14 4 Chute P O PL 2 5 Item 14 5 Eliminator P O PL 2 5 Item 14 6 Spring P O PL 2 5 Item 14 7 B Spring P O PL 2 5 Item 14 8 Pinch Roll P O PL 2 5 Item 14 9 Spring PL 2 5 Item 14 10 Spring P O PL 2 5 Item 14 11 Plate P O PL 2 5 Item 14 12 Earth Plate P O PL 2 5 Item 14 12 j0ch50206 Initial Issue 12 2004 Parts List CCC118 WCM118 5 15 PL 2 6 2 7 Left Cover Assembly Item Part Description 1 Handle P O PL 2 5 Item 15 BM 10 2 XERO Developer Cartridge Shutter PL2 7 Rod P O PL 2 5 Item 15 BT 3 Handle Guide P O PL 2 5 15 4 Chute P O PL 2 5 Item 15 aS 5 054K24060 Chute Assembly 6 054K26150 Exit Chute Assembly 7 Frame Assembly P O PL 2 5 Item 15 8 Left Cover PL 2 5 Item 15 9 Spring P O PL 2 5 Item 15 10 849E13981 Support 10 50207 Parts List 12 2004 Initial Issue PL 2 7 5 16 CCC118 WCM118 PL 3 1 ROS Description ROS Kit Part It
18. jOch40501 Figure 1 Removing the Fuser Assembly j0ch40501 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 21 REP 5 1 1 Repairs Adjustments 12 2004 Initial Issue REP 5 1 1 4 22 CCC118 WCM118 6 1 1 Exit Assembly 3 Remove the ADC PWB Figure 1 Parts List on PL 6 1 1 Disconnect the connector 2 Disconnect the connector Removal 3 Remove the screws x4 WARNING m 22 7 r NOTE P J will disconnect when removing ADC PWB To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine 4 Remove the ADC PWB CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Rear Cover REP 10 2 1 2 FAX Models Carry out Steps 3 and 4 Models without FAX Go to Step 5 j0ch40604 Figure 1 Removing the ADC PWB j0ch40604 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 23 REP 6 1 1 4 Remove the ADC Bracket Figure 2 5 Disconnect the connectors x3 Figure 3 1 Remove the screws x4 1 Disconnect P J419 2 Remove the ADC Bracket 2 Disconnect P J206 3
19. CN1 4 CCD NSC CCD CN1 NSC CN1 2 blank copy blank paper contact with the harness Check the harness for damage being caught C 2 blank copy blank paper Carriage Assembly Replace NSC PWB PL 11 5 REP 11 5 2 Image Processing Area failure e Replace PWB PL 11 5 REP 11 5 2 2 blank copy blank paper CCD failure Replace IIT Carriage Assembly PL 11 2 11 2 1 2 blank copy blank paper MFC EXT PWB failure Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 1 REP 11 1 2 C 3 copy deletion dirty White Reference Clean White Reference PL 11 2 C 3 copy deletion dirty mirrors Clean the mirrors C 3 copy deletion CCD failure Replace Carriage Assembly PL 11 2 REP 11 2 1 C 4 copy deletion NSC PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 C 5 copy deletion dirty White Reference Clean White Reference PL 11 2 C 5 copy deletion dirty mirrors Clean the mirrors C 5 copy deletion CCD failure Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 5 copy deletion dirty DADF Platen Glass Clean the DADF Platen Glass C 5 copy deletion dirty lenses Clean the lenses Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 5 copy deletion Document not placed flat Check the document C 5 copy deletion wrinkled document Check the document C 6 spot deletion marks on Platen Glass white out Clean the Platen Glass C 7 black lines on the copy dirty DADF Platen Glass Clean th
20. Image input is delayed when Set Value is increased Min 0 4 46mm 66 4 46 Initial 33 0mm 20 8 TRAY1 for Thick 1 LEAD ADJ 0 66 33 0 135mm O Image input is delayed when Set Value is increased 20 9 TRAY1 for Thick 2 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 10 TRAY2 4 for Thick 1 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 11 TRAY3 4 for Thick 2 LEAD ADJ 0 66 33 0 135mm O O Image input is delayed when Set Value is increased 20 12 MPT for Thick 1 LEAD REGI ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 13 for Thick 2 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 14 TRAY1 for Thick 4 LEAD ADJ 0 66 33 0 135 Image input is delayed when Set Value is increased 20 17 Enable Exit SNR1 short off check 0 1 0 0 Enable 1 Desable 20 18 TRAY2 4 for Thick 4 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 23 for Thick 4 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 24 DUP ALL SIZE for Thick 4 LEAD 0 66 33 0 135mm Image input is delayed when Set Value is increased ADJ 20 27 DUP ALL SIZE for Thick 1 LEAD 0 66 33 0 135mm Image input is delayed w
21. Initial Issue 12 2004 Parts List CCC118 WCM118 5 57 PL 13 6 PL 13 7 Parts List 12 2004 Initial Issue PL 13 7 5 58 CCC118 WCM118 PL 14 1 Mobile Stand Item Part Description PL14 1 1 Front Cover Not Spared 2 Magnet Not Spared 3 Left Cover Not Spared 4 Rear Cover Not Spared 5 Right Cover Not Spared 6 Bracket Not Spared 3 7 Caster s Not Spared 8 Caster Not Spared 9 Upper Not Spared 10 Lower Hinge Not Spared 11 Foot Not Spared 6 12 Foot Cover Not Spared 13 Stopper Not Spared eee P Fron j0ch51401 Initial Issue 12 2004 Parts List CCC118 WCM118 5 59 PL 14 1 PL 15 1 DADF ADF Assembly Part Description PL15 1 1 022K67680 DADF Assembly with Item 2 REP 15 1 1 ADJ 15 1 1 022K67690 ADF Assembly with 2 REP 15 1 1 ADJ 15 1 1 PL15 2 15 10 2 004E14200 Platen Cushion REP 15 1 2 3 Label Instruction Not Spared j0ch51501 Parts List 12 2004 Initial Issue PL 15 1 5 60 CCC118 WCM118 PL 15 2 DADF ADF Component Cover 9 Item Description PL15 2 2 1 059033880 Feeder Assembly PL 15 4 Z 2 15 2 2 p 059033890 Feeder Assembly PL 15 4 REP 15 2 2 2 802E68630 Rear C
22. i i 122 i i i i i i i i i i DUPLEX DUPLEX PWB PL8 1 MCU TO DUP COMMUNICATION LINE DUP TO MCU COMMUNICATION LINE REGISTRATION VO Check 8 32 1 8 6 SENSOR REGISTRATION SENSOR ON SIGNAL d PAPER SENSED HH5VDC REGISTRATION I O Check 8 35 CLUTCH REGISTRATION CLUTCH ON SIGNAL ON L 5VDC 9 change should be made in the filed to the shown Switch settings j0ch90303 Figure 3 PWBS COMMUNICATION OPTION MCU STM 2TM MCU DUPLEX j0ch90303 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 49 Chain 3 Machine Run Control 3 4 ELECTRIC BILLING BILLING EEPROM DATA MASTER BILLING DATA BACK UP EEPROM BILLING DATA BACK UP2 4 5 6 jOch90304 Figure 4 ELECTRIC BILLING j0ch90304 Wiring Data 12 2004 Initial Issue Chain 3 Machine Run Control 7 50 CCC118 WCM118 3 5 ACCESSORY Y EPSV TRANSFER DATA MFC GNi EXT 1 63 EPSV RECEIVE DATA CONNECTOR EXT CN14 GRY IT ES COMMUNICATION LINE COMMUNICATION LINE X 3 3VDG EXIST L 3 3VDC 2 5VDC 22 71 DC CH1 1 24VDC CH1 1 24VDC DC COM CH1 1 DG COM CH1 1 Figure 5 ACCESSORY j0ch90305 9 PIN CONNECTOR 6 PIN CONNECTOR ACCESSORY 12 PIN
23. CE access Chain Func Value Initial Value 1 Count R Init Remarks 29 7 Tray4 Last Two Digits of Feed Capacity 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 29 9 MPT Last Two Digits of Feed Capacity 0 99 0 1 X Only 0 clearance is possible the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 29 14 Tray1 Fifth and Sixth Digits of Feed 0 99 0 1 O X Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 15 Tray2 Fifth and Sixth Digits of Feed 0 99 0 1 Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 16 Tray3 Fifth and Sixth Digits of Feed 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 17 Tray4 Fifth and Sixth Digits of Feed 0 99 0 1 O X Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 19 MPT Fifth and Sixth Digits of Feed 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 24 Tray1 Third and Fourth Digits of Feed 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Capa
24. P O PL 15 4 Item 1 16 x Top Frame P O PL 15 4 Item 1 17 Rear Lock PL 15 4 Item 1 18 Sensor Holder P O PL 15 9 Item 38 19 Document Set Sensor Actuator P O PL 15 9 Item 38 20 Document Feeder Width Sensor Actuator P O PL 15 9 Item 38 21 Document Feeder Width Sensor P PL 15 4 Item 1 22 Document Set Sensor P O PL 15 9 Item 38 P O PL 15 4 Item 1 23 Sensor Holder P O PL 15 9 Item 37 24 Document Feed Sensor P O PL 15 4 Item 1 25 Document Feed Sensor Actuator P O PL 15 9 Item 37 26 Spring PL 15 9 Item 37 27 Bearing One Way PL 15 4 Item 1 28 Shaft P O PL 15 4 Item 1 29 Registration Pinch Roller P O PL 15 4 Item 1 30 Plate P O PL 15 4 Item 1 31 DADF ADF Top Cover Switch PL 15 4 Item 1 32 Bearing PL 15 4 Item 1 33 121K34460 Document Feed Clutch 34 Gear 20 P O PL 15 4 Item 1 35 Adjust Plate P O PL 15 4 1 36 Spring PL 15 4 Item 1 37 Read Sensor Assembly PL 15 4 1 29 j0ch51509 38 Document Set Sensor Assembly P O PL 15 4 Item 1 Parts List 12 2004 Initial Issue PL 15 9 5 68 CCC118 WCM118 PL 15 10 DADF ADF Document Tray Item Part Description 1 Upper Document Tray PL 15 10 Item 16 2 Front Side Guide PL 15 10 2 3 Item 16 3 Rear Side Guide P O PL 15 10 Item 16 4 Width Sensor Actuator P O PL 15 10 Item 16 5 Eliminator P O PL 15 10 I
25. SO 208 1954 Lead Edge Registration Specification Procedure Use Side A of the Standard Test Pattern The center 10 mm reference line on the copy must be 10 mm plus or minus the ranges listed in the following charts from the lead edge of a 100 copy Figure 1 10mm 3333333333EECEEEEEEEE 333333 3331333333EEGEGEEEEEF332233 X 19 3333333333EEEEECEEEEE333333 W 83338 38338 EEEEEEE 233333 FE33333333333FFFEFFEFEEE333133 EE33333333333EEEEEEEEEEE 333133 515 15 LEAD EDGE ji Rogm h Sir all Rogn on al Rogm h rs2dj a 1 _ Rogen a SR alll sil 16 SIDE menmtel iE allh ironie gt ie E mrnEnetel n iE alh riri Lie j0ch3207 j0ch3206 Figure 1 Lead Edge Registration j0ch3207 Table 1 Specification of Lead Edge Registration Figure 1 Exposure Level jOch3206 Configuration Range Platen Simplex 1 6mm Platen Duplex 2 0mm Platen MPT 2 2mm Image Quality 12 2004 Initial Issue 3 14 CCC118 WCM118 Table 1 Specification of Lead Edge Registration 1955 Side Edge Registration Specification Configuration Range Procedure DADF Simplex 2 2mm Use Side A of the Standard Test Pattern DADF Duplex 3 0mm For a copy that is folded in half the crease in the copy should be within the following ranges from the center line
26. Status Indicator RAPs 12 2004 Initial Issue 2 102 CCC118 WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 366 Print Utility operation error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 367 Parallel related general Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 368 DumpPrint Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 103 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 370 XJCL Fatal Error
27. FEEDER WIDTH SENSOR 52 FED DOCUMENT DADF TRANSPORT DOCUMENT 1 1 1 INVERT DOCUMENT ADF TRANSPORT DOCUMENT I I DOCUMENT 53 REGISTRATION 5 ROLL DRIVE EN a EN EN EN EN 53 READ IN ROLL DRIVE 55 INVERT DOCUMENT _ N v l F5 6 DOCUMENT 53 READ OUT ON PLATEN ROLL DRIVE 2 GLASS 10 90504 Figure 4 DOCUMENT FEED AND TRANSPORTATION j0ch90504 Wiring Data 12 2004 Initial Issue Chain 5 Document Transportation 7 56 CCC118 WCM118 INVERT DOCUMENT Applicable with DADF installed e DADF DOCUMENT EXIT ROLL DRIVE DADF ADF PWB PL15 8 EXIT REVERSE DOUBLE Applicable with ADF installed EXIT REVERSE PLUG CLUTCH DF 6 ON LH24voc DFI6 DF16 2 8 1 2 1 1 1 DADF TRANSPORT DOCUMENT TO EXIT REVERSE DOCUMENT EXIT TRAY DOUBLE SOLENOID REVERSE PLUG DADF ONLY gt SOLENOID PLI5 5 ON L 24VDC DF DF 31 1 2 1 1 1 1 1 1 DADF ADF PWB i PL15 3 4 1 1 1 1 ROLL DRIVE Status 053
28. PL 11 4 Item 20 29 Bearing P O PL 11 4 Item 20 30 Bracket P O PL 11 4 Item 20 30 10 51105 Initial Issue 12 2004 Parts List CCC118 WCM118 5 39 PL 11 5 PL 11 6 MFC and EXT PWB Item Part Description 1 PWB P O PL 11 1 Item 3 2 Connector Bracket PL 11 1 3 PL11 6 3 SV Connector Bracket P O PL 11 1 Item 3 4 Shield PL 11 1 3 5 960K05230 PWB XC EU REP 11 6 1 960K05240 PWB EU G2 REP 11 6 1 6 960K02720 EXT PWB G1 REP 11 6 1 960K06520 EXT PWB G2 7 Wire Harness P O PL 11 1 Item 3 8 EXT EP SV Wire Harness P O PL 11 1 Item 3 9 MCU EXT Wire Harness P O PL 11 1 Item 3 10 960K08770 64M Memory jOch51106 Parts List 12 2004 Initial Issue PL 11 6 5 40 CCC118 WCM118 PL 11 7 Control Panel Item Part Description 1 802066570 Control Panel Case Eng P O PL 11 1 Item 2 PL11 7 802K71860 Control Panel Case WF P O PL 11 1 Item 2 2 Ten key P O PL 11 1 Item 2 3 Function Key PL 11 1 2 4 Stop Key PL 11 1 Item 2 5 Power Save Key PL 11 1 2 6 Reset Key P O PL 11 1 Item 2 7 Start Key P O PL 11 1 2 8 Alarm Cover PL 11 1 2 9 LCD Panel PL 11 1 2 10 LED Lens P O PL 11 1 Item 2 11 Right Contact Rubber P O PL 11 1 Item 2 12 Center Contact Rubber PL
29. _______ 2 XERO PWB BLU l DOUBLE PLUG EI RET d TONER 8 BLU Lem PWB Sa M M C OETION 40 ere J541 J123 J417 J5 Al 1 1 12006 3 DUPLEX SENSOR GRY YEL Hr E nn WINE IE E ES 5 OPTION 9 avc J117 I OFFSET HOME YEL 3 SENSOR 4421 12VDOC J125 FUSER EXIT 102 NN 1 VEL SENSOR 752 i0ch7306 Figure 1 WIRE 5VDC 2 j0ch7306 Wiring Data 12 2004 Initial Issue 7 3 6 Wire Net 5VDC 2 7 30 CCC118 WCM118 7 3 7 Wire Net 5VDC 3 7 3 1 WIRE NET 5VDC 3 FROM WIRE 418 5VDC 2 DC DC CONVERTER 6 3 3VDC 2TM 3 3VDC SEE WIRE NET 3 3VDC E XQ oof APRN Acne xc RSE tht acce ee tRNA ees part ed PS AN Sem ee STM OPTION 1 2TM OPTION STM PWB E 2 PWB DOUBLE T PLUG 45416 J413C pez ugaz 4825 mare GRY GRY OUT SENSOR L 45520 9282 STM TAKE AWAY 84111 ORY MOTOR 11 DOUBLE 1 PLUG 11 P I 1 12VDC P841 4844 J821 TRAY3 FEED 33 l 3880 PMO J840 J182 2 FEED gt 3 1 3 QUI SENSOR am QUT SENSOR Il L F DOUBLE DOUBLE 11 PLUG PLUG 11 J549 1 2 P661A J661A JIOIA TRAYA
30. omm 4 TRAY2 FED PAPER 5 PAPER Ld y 6 10 90802 Figure 2 STM PAPER TRANSPORTATION OPTION STM j0ch90802 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 73 Chain 8 Paper Feed and Transportation 2 TAKE AWAY ROLL DRIVE TRAY3 FED PAPER Check 8 8 PLES DOUBLE 5VDC PLUG TRAY3 FEED OUT 1 SENSOR 1 J821 4841 H i P841 PAPER SENSED L 5VDC 9548 16 YEL YEL 6 DOUBLE 1 0 Check 8 9 1 1 2VDC DOUBLE PLUG TRAY4 FEED OUT PLUG TRAY4 FEED OUT ae J548 P841 J841 J821 1 SENSOR 1 s m 825 J842 842 PAPER SENSED D 5VDC m i i YEL YEL 2 DOUBLE PLUG DB J825 P842 1 J842 I O Check 8 18 2TM TAKE AWAY ROLL CLUTCH 9 4552 ON L 24VDC 2TM FUSE1 24VDC CH1 2 TRAY4 FED PAPER Figure 3 2TM PAPER TRANSPORTATION OPTION 2TM j0ch90803 2TM FED PAPER 10 90803 Wiring Data Chain 8 Paper Feed and Transportation 12 2004 7 74 Initial Issue CCC118 WCM118 8 4 STM PAPER TRANSPORT DRIVE CONTROL OPTION STM 5VDC 1 2 VO Check 8 46 1 STM TAKE AWAY MOTOR PL13 6 DC COM CH1 2 CH1 2 STM TAKE AWAY ROLL DRIVE 10690804 Figure 4 STM PAPER TRANSPORT DRIVE CONTROL OPTION STM j0ch90804 Initial Issue CCC118 WCM118 12 2004 7 75
31. 1 0013 Short Document JAM RAP During ADF scan paper scanned by the Document Lead Edge Sensor was too short Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances or dirt on the Document Lead Edge Sensor Procedure Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF 14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor The voltage changes Replace the Document Lead Edge Sensor PL 15 7 Replace the DADF ADF PWB PL 15 3 Replace the Document Lead Edge Sensor PL 15 7 followed by the DADF ADF PWB PL 15 3 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs 1 0012 S1 0013 1 0014 ADF St
32. 36 Color Fax T 43 coding capa Color Fax T 43 encoding Color Fax ae Binary file transfer Binary file transfer bility capability 54 Document transfer Document transfer 37 Color Fax Plain interleave Color Fax Plain interleave Color Fax 55 File transfer File transfer 38 ADPCM capability ADPCM capability 56 Extend Field Extend Field 1 39 extended coding of file trans extended coding of file 57 basic transfer mode basic transfer mode fer mode transfer mode 58 Spare Set up to 0 Spare Set up to 0 40 Extend Field Extend Field 1 59 Prepared doc of the charac Set up to 0 41 8 x 15 4 Super Fine 8 x 15 4 Super Fine ter mode 42 300 x 300 pixel 300 x 300 pixel 60 character mode character mode 25 4mm Super Fine 25 4mm Super Fine 61 Spare Set up to 0 Spare Set up to 0 43 16 x 15 4 or 400x400 16 x 15 4 l mm 400 x 400 2 pixel 25 4mm Super Fine pixel 25 4mm Super Fine 62 mixed mode mixed mode 63 Spare Set up to 0 Spare Set up to 0 64 Extend Field Extend Field i Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 49 GP 2 Table 1 Table 1 Bit DIS DTC DCS Description Bit DIS DTC DCS Description 65 processable mode processable mode 79 T 85 JBIG Option capability T 85 JBIG Opt
33. CRUM PWB PL 4 2 correctly installed Check the connection of the MCU PWB P J414 P J414 is connected correctly Connect P J414 Check the connection of the XERO CRUM PWB P J126 P J126 is connected correctly N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the XERO CRUM PWB PL 4 2 and the MCU PWB PL 9 1 OF3 Warning No Paper In The Select Paper Tray RAP No paper is loaded in the tray Initial Actions Refer to BSD 7 5 7 6 7 7 7 8 Power OFF ON Reload the relevant tray Procedure Check the actuator of the relevant No Paper Sensor PL 2 1 PL 13 3 PL 12 3 The actuator is not distorted or damaged Y N Replace the actuator Execute the following Diags Activate the actuator of the relevant No Paper Sensor PL 2 3 PL 12 3 PL 13 3 Tray 1 Input Output Check 7 7 Tray 1 No Paper Sensor Tray 2 Input Output Check 7 8 Tray 2 No Paper Sensor Tray 3 Input Output Check 7 9 Tray 3 No Paper Sensor Tray 4 Input Output Check 7 10 Tray 4 No Paper Sensor The display changes Y N
34. NSC PWB So PL11 5 PL11 5 Minn MIRROR 1 NSC FRS MIRROR 4 1 1 1 EXPOSED IMAGE 3 3 MIRROR 4 2 5 5 EXT PWB PWB CLOCKi PL11 6 PL11 6 BLK CLOCKO NBCR EXT EXT CN1 10 10 NSC GN3 NBCR CN4 LocaL Bus ADDRESS 6 9 BITO 15 6 9 164 20 2 15 19 114 22 26 LOCAL BUS ADDRESS 28732 BITO 31 5VDC 18 18 21 24 HOST CABLE 21 24 CH1 3 PLI12 24VDC 20 CH1 3 DC COM CH1 3 BLU 2488 10 12 14 16 Figure 2 IMAGE INPUT j0ch90602 Initial Issue CCC118 WCM118 12 2004 7 59 Wiring Data Chain 6 Imaging 21 C D E F G H J 6 3 CARRIAGE SCAN CARRIAGE DRIVE PWB CARRIAGE a a a a a a a a a a a CI a a a a a CI a L1 a a a a 11 R 1 CARRIAGE MOTOR 0 ON 24VDC CLOCK NSC CN3 CARRIAGE MOTOR NBCR CN4 NEOR CLOCK 5 HTS CARRIAGE MOTOR YEL GONTROL 1 CARRIAGE MOTOR E CLOCK A T a 1 GONTROL 2 ari RN 2 1 1 2 68 1 CLOCK B CARRIAGE MOTOR 3 BRN 13 MOT p HOLD i i H CW COW 4 CLOCK B p CARRIAGE MOTOR BIK mi CARRIAGE MOTOR li i RESET 7 RED 3 H CH1 3 i i IMAGE INVERTER EXPOSURE LAMP
35. PL13 6 A D Check 7 2 1 TRAY2 PAPER SIZE SWITCH SENSED SIGNAL J548C g 3 3VDC 1 0 Check 7 27 TRAY2 PAPER SIZE SWITCH SW5 SWITCHED L 3 3VDC 10 90702 Wiring Data Chain 7 Paper Supply 12 2004 7 64 Initial Issue CCC118 WCM118 PL12 6 C D TRAY3 PAPER SIZE SWITCH PL12 1 J548 J820 4 3 3VDC CH1 2 DC COM CH1 2 Paper Size Sensor senses document size based on voltage value corresponding to combined resistance value The table below shows patterns of switch ON and OFF operations voltage values and A D conversion values corresponding to paper sizes each Paper Size Voltage Value V A D Conversion Value J548 13 NO TRAY EN NEN swe SW3 sw4 SW5 OFF OFF OFF OFF 8 5 x 14 5 8 5 x 11 S 3 060 03 2450 03 2 05 0 03 1 85 0 03 1 07 0 03 B5L ExecutiveL 8KS GCO 0 87 0 03 0 68 0 03 0 49 0 03 8 5 x11 L 16KS GCO TFX 117x17 Figure 3 TRAY3 PAPER SIZE SENSING OPTION 2TM j0ch90703 0 29 0 03 0 10 0 03 0 PL12 6 A DCheck 7 3 TRAY3 PAPER SIZE SWITCH SENSED SIGNAL J548 3 3VDC 1 0 Check 7 28 TRAY3 PAPER SIZE SWITCH SW5 SWITCHED L 3 3VDC 10 90703 Initial Issue CCC118 WCM118 12 2004 7 65 Wiring Data Chain 7 Paper Supply 7 4 TRAY4 PAPER SIZE SENSING OPTION 2
36. Wiring Data 12 2004 Plug Jack Locations 7 8 Initial Issue CCC118 WCM118 IIT6 DF1 EXT EXT EXT EXT EXT 14 18 10 CN3 EXT j0ch7203 Figure PWB 0 7203 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 9 Plug Jack Locations j0ch 7204 Figure 4 HVPS Dispense Motor ROS Unit j0ch7204 Initial Issue CCC118 WCM118 12 2004 7 10 Wiring Data Plug Jack Locations P J117 No 1 OCT Unit P600 Fuser Assembly JOch7205 Figure 5 No 1 OCT Fuser Assembly j0ch7205 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 11 Plug Jack Locations P J124 P J123 P J540 Duplex Unit P J541 P J542 MPT Unit jOch7206 Figure 6 Duplex Unit MPT Unit 0 7206 Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 12 CCC118 WCM118 P J215 GET y S I Figure 7 Registration Sensor Registration Clutch j0ch7207 jOch7207 Initial Issue CCC118 WCM118 12 2004 7 13 Wiring Data Plug Jack Locations 1600 P J120 2n P J605 10 7208 Figure 8 IOT Rear Location j0ch7208 Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 14 CCC118 WCM118 P J420 P J402 P J400 14 P J403 P J406 P J415 j0ch7209 Figure 9 MCU PWB j0ch7209 Initial Issue 12 2004 Wiring Data C
37. the voltage between the PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC N Replace the PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the XERO CRUM PWB PL 4 2 and the MCU PWB PL 9 1 J6 1000 XERO Developer Cartridge Life Over RAP is time to replace the XERO Developer Cartridge Initial Actions Refer to BSD 9 1 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed N Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The XERO CRUM PWB is installed correctly N Install the XERO CRUM PWB PL 4 2 correctly P J414 is connected correctly Check the connection of the MCU PWB P J414 N Connect P J414 Check the connection of the CRUM PWB P J126 P J126 is connected correctly N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit N Repair the open circuit short circuit Measure the voltage between the MCU PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 foll
38. 1 Tray1 2 Tray2 3 Tray3 4 4 5 6 23 26 Test Print Run Length Low Byte 0 99 1 O O O The Number of Test Print 23 27 Test Print Run Length High Byte 0 99 0 O O O The Number of Test Print 26 8 TRAY2 for Thick 2 Paper LEAD 0 66 33 0 135mm Image input is delayed when Set Value is increased ADJUSTMENT 26 11 TRAY1 for Thick 3 LEAD REGI ADJ 0 66 33 0 135mm O Image input is delayed when Set Value is increased 26 12 TRAY2 4 for Thick 3 LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 26 13 MPT for Thick 3 LEAD REGI ADJUST 0 66 33 0 135mm Image input is delayed when Set Value is increased MENT General Procedures Information 12 2004 Initial Issue NVRAM R W 6 32 CCC118 WCM118 Table 10 CE access Chain Func Value Initial Value 1 Count R W Init Remarks 26 14 DUP ALL SIZE for Thick 3 LEAD 0 66 33 0 135mm Image input is delayed when Set Value is increased ADJ 26 20 TRAY2 for Thick 2 Paper LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 26 29 LAST TWO DIGITS OF DETECTED 0 99 1mm X X 98 432 98 432mm PAPER LENGTH This is the paper size mm which was measured with the regi sensor 26 39 FIRST DIGIT OF DETECTED PAPER 0 4 100mm O X X LENGTH 62 1
39. Copy Copie Quality Mode Output Density Input Specification Density 1 0 1 0 The 1 0 solid area density nearest the center of the copy should be the 1 0 solid area density block on the Output Reference Guide 1 Normal Initial Issue CCC118 WCM118 12 2004 Image Quality 3 13 1053 Exposure Level Specification Procedure Use Side A of the Standard Test Pattern In the Standard Copy mode and with the copy darkness control set at the middle of the scale the 0 20G Or0 20B line pair must be copied completely In the Standard Copy mode and with the copy darkness control set two level lighter from at the middle of the scale the 0 10 line pair should not copy at all Figure 1 mFnmfel n iE allh _ mFnmfel n iE 3333333333EEEEEEEEEEE3333 3333333996 3 333 19 3333933 33 333 mFnmfel n iE allh _ _ mFnmfel n iE allh 20 EE33333333333EEEEEEE EE33333333333EEEEEEE E31333333323EEEEEEEF 16 a p h RAT e E zr E sardi a 40 29247274 n sn _ _ Roem __ wpne al ant 9 n 05 o SIDE __mFnmrel n iE aun 9 70 id p ae eon ss
40. Initial Issue 12 2004 Image Quality CCC118 WCM118 3 25 IDS 4 IDS 5 10 6 Toner Splattering Ee ee ae IDS 7 White Spots Irregular SIUE PU MEAE gu 522 2x AN Ht ET RE 5 L ART Al amines 7 4 me Eat m quy TRE z El PSS ATRAE TT LIE Lu nid Su nba 5 1 b CS ge RU sis ORAS Ra AIR BE NM 2 SM ET mM T E ttt bre Sm nis SUM Eten cn HP EPUM unit t ae T oe z B RS TRE f THE 7 Ag Hab Sm dip He n Y x Nha gall an 28 N ha ES TNI D ang BM MT SIUS BE NN QU AEN z jd PUN oa i SIR oa AAA ETES EE us BBR jOch3222 2 A Figure 1 Toner Splattering Defect Sample j0ch3222 Figure 1 White Spots Irregular Defect Sample j0ch3223 Cause Cause 1 Paper size mismatch occurred tray settings and paper size are different 1 resistance of the paper increased under dry conditions 2 resistance of the paper increased under dry conditions Corrective Action Corrective Action 1 Use paper from a freshly opened packet 1 Check the tray settings 2 Use paper from a freshly opened packet Image Quality 12 2004 Initial Issue IDS 6 IDS 7 3 26 CCC1
41. NOTE This may occur immediately after a new CRU is installed gt Correct by feeding a few sheets of paper Initial Issue 12 2004 Image Quality CCC118 WCM118 3 23 IDS 1 IDS 2 Strobing 28 14mm Pitch Density IDS 3 White Streaks Process Direction 0 56 or 1 1inch j0ch3218 jOch3219 Figure 1 Strobing 28mm or 14mm Pitch Density Defect Sample j0ch3218 Figure 1 White Streaks Process Direction Defect Sample j0ch3219 Cause Cause 1 Developer Magnetic Roll bias 1 Foreign substances are blocking the ROS Laser Corrective Action 2 Developer material clogging on the Developer Magnetic Roll due to foreign substances 1 Replace the XERO Developer Cartridge Corrective Action 1 Clean the light path between the ROS and the XERO Developer Cartridge and the seal glass 2 Replace the XERO Developer Cartridge Image Quality 12 2004 Initial Issue IDS 2 IDS 3 3 24 CCC118 WCM118 10 4 Black Bands 10 5 Toner Contamination Hitoyparte 2224 an E FUJI XEROX ERF Figure 1 Black Bands Defect Sample j0ch3220 Figure 1 Toner Contamination Defect Sample j0ch3221 Cause Cause 1 The developer material is not well mixed 1 Cloud toner dropped from the XERO Developer Cartridge Corrective Action Corrective Action 1 the developer material by processing blank paper 1 the developer material by processing blank paper 2 Replace the XERO Developer Cartridge
42. Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC Y N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The voltage changes N Replace the Document Lead Edge Sensor PL 15 7 Replace the DADF ADF PWB PL 15 2 Check the connection of each Document Registration Clutch and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 1 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit short circuit Measure the voltage between the DADF ADF PWB DF CN6 3 and the GND BSD 5 4 Flag 1 The voltage is approx 24VDC N Replace the DADF ADF PWB PL 15 3 Replace the Document Registration Clutch PL 15 5 followed by the DADF ADF PWB PL 15 3 Status Indicator RAPs 1 0022 12 2004 2 52 Initial Issue CCC118 WCM118 1 0023 Short Document JAM RAP During DADF scan paper scanned by the Document Lead Edge Sensor was too short Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no forei
43. See Diag 20 5 20 6 5 Side Guide Adjustment T Min 0 0mm Max 30 30mm Initial 15 15mm 50 5 mm inch select in detecting MPT size 0 2 1 0 1 inch13 2 inch14 50 7 Enable 4 0 1 1 gt O O 0 Disable Ttay4 1 Enable Tray4 50 21 Kind of the default plain paper 0 1 0 O 0 Thicker than 70gsm for multinational market 1 70gsm or under for domestic market 50 60 Select 8kai 16kai Size GCO TFX 0 1 1 Select Which paper size to use 0 GCO 1 50 61 Select 7 25 10 5L B5L 16kaiL 0 1 1 O O Select Which paper size to use 0 BBLEF or 16kaiLEF 1 7 25 10 5LEF 50 62 Select A5S 5 5 8 5S 0 1 1 O O Select Which paper size to use 0 ASSEF 1 5 5 8 58EF XERO General Procedures Information 12 2004 Initial Issue NVRAM R W 6 38 CCC118 WCM118 Table 15 XERO CE access Chain Func Value Initial Value 1 Count R W Init Remarks 50 42 Pre Exposure Control 0 254 0 0 Always 254 Always 1 253 Drum Cycle mode change For 1 253 pre exposure Drum Cycle mode change 1Count is equivalent to 1 The recommended value is 122 cle 53 45 Independent output for the component 0 1 0 1 0 Simultaneous output Independent output disabled control 1 Independent output 56 22 BTR descent start timing TT3 0 199 98 6ms 56 23 BTR descent stop timing TT4 0 99 0 6ms O A D Check Only the value is d
44. and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC Y Replace the DADF ADF PWB PL 15 3 Clear away the foreign substances and paper powder Correct the distortion Measure the voltage between the DADF ADF PWB DF CN10 3 and the GND BSD 5 4 Flag 2 Place paper in front of the Document Feed Sensor receiver The voltage Load the document into the ADF and make a copy The document is fed into the machine E e Y N Check for noise in Document Drive Motor operation The Document Drive Motor Replace the Document Feed Sensor PL 15 9 be heard Y N Replace the DADF ADF PWB PL 15 3 Check the connection of each Document Drive Motor and DADF ADF PWB connector The connectors are connected correctly Replace tno DADE ADEE WE PL 15 3 N Connect the connectors Replace the Document Drive Motor PL 15 5 followed by the DADF ADF PWB PL 15 3 Check the connection of each Document Feed Clutch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 2 Flag 1 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Status Indicator RAPs 12 2004 Initial Issue S1 0020 2 50 CCC118 WCM118 1 0021 Jam During Scan During DADF scan the Document Lead Edge Sensor did not turn On document detec
45. 12 2004 2 82 Initial Issue CCC118 WCM118 97xxxx T2 Time 9708xx Time out occurred while waiting for the G3 mode post message 9709xx Time out occurred while waiting for the ECM mode post message T2 timed out while waiting to receive the post message After receiving the last page T2 timed out while waiting to receive the DCN signal No Response From Remote Machine After Mode Change T2 Time out Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 98xxxx DCN Received While Waiting For Command Other Than DCN In PHASE D RAP 9808xx The DCN signal was received while waiting for the G3 mode post message 9809xx The DCN signal was received while waiting for the ECM mode post message Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Tur
46. 5 36 PL 11 3 IIT Under Cover Assembly 5 37 1 Drives PL 144 Mod le Assermbly aae tede edle ed neta 5 38 PLAT Many eec arro orc ere oer eee Et sete poder eec c 5 9 PL 11 5 Center Plate Assembly NC 5 39 2 Paper Transportation PL 11 6 MEC and EXT PWB BOX nr ite lei Aaaa an 5 40 MEM NEM EEUU ERE Bg pee oa raed NG FEVER de PL 2 3 Tray 1 Drive 5 12 12 Tray Module 2T PL 2 4 Registration een 5 13 pL 12 1 Tray Feeder 2 5 43 PL2 5 Vertical Transport itr rere rr er cene eee e e re edi ge RS nex 5 14 PL 12 2 Tray 3 4 2 5 44 PL 2 6 Transfer sisi 5 15 PL 12 3 Tray 3 4 2 ei 5 45 PL 2 7 EeftGover Assembly eb 5 16 PL 12 4 Loft cete ec m D EE tt m ne 5 46 3 ROS PL 12 5 Takeaway Roll 2Tray pem 5 47 pir Ue ee AR en sens P Coyor 2 Tray ueniet rien nn e preteen Per Eee evene 5 49 4 Xerographics Development 13 Tray Module ST PL 4 1 XERO Developer eret ehm a 5 18 PL 4 2 Toner System 5 19 PL 13 1 Tray Feeder Assembly Si
47. D E F G H J 7 6 TRAY2 PAPER STACKING OPTION STM VO 8 13 FEED 1 VO 7 19 1 TRAY2 FEED DOUBLE TRAY2 FEED LIFT UP MOTOR PLUG ON 24VDG CLOCK PLI33 4892 Jesc oLOCKA vs BLU ORN p a CLOCK B BLU i11 9 Fon 1 a 2 i i CLOCK A i 2 5 BLU TORN wor i i CLOCK B i i 6 u BLU 1 ORN i i i il li 12 4 ORN ORN E i i TENE 11 4 ORN f 3 1 ORN i i i CH1 2 LOADED PAPER VO Check 7 4 i DOUBLE L 714 1 TRAY2 LEVEL PLUG TRAY2 LEVEL SENSOR SENSOR 1 PL13 3 J180 J661C P661C LEVEL UP H45VDO 1 9 7 s 1 1 1 1 1 d i i gt Za 1 0 Check 7 8 1 TRAY NO 2 12VDC DRM 5 J180 SENSOR SENSOR 5 7 PAPER SENSED L 5VDC oe GRY 6 4 L ave i cH1 2 8 FE lt 8 CHI 2 55 12 0 1 GRY 1 5VDC 6 CH1 2 n 4 DC COM CH1 2 j0ch90706 Figure 6 TRAY2 PAPER STACKING OPTION STM j0ch90706 Wiring Data 12 2004 Initia
48. Enter a specific Chain Func Code and press down Start When Start is pressed down the Chain Func Code will be sent out to MCU to the effect that Check is requested Any response is waited for If any response is sent back the operation will be judged as complete with a test result dis played on UI Only the value is indicated which indicates the state observed when Start is pressed down The value is not changed with state change The result sent back from MCU is displayed as it is Result displaying value 000 to 255 three digit decimal numeral If Stop is pressed down on the IO Check screen 0 0 will be sent out as a Chain Func Code Perform Special Test by using a Chain Func Code of the Special Test List General Procedures Information 12 2004 Input Output Check 6 40 Initial Issue CCC118 WCM118 Table 1 Output Connector Cyclic Chain Func Sub Name Level Meaning Timer Off Operation Remarks 4 1 PH MAIN MOTOR ON L X X The BCR AC BCR DC DEVE DC and BTR out put simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 4 2 FUSER FUSER FAN MOTOR HIGH SPEED Fan changes from Low to X X Not available High Rotation 6 15 ROS ROS MOTOR ON L ROS Motor Start amp Stop X X Not available 7 19 TRAY TRAY2 LIFTER UP FEED MOTOR Reverse Turn Lift U
49. ID Failure An invalid XERO Developer Cartridge was installed Initial Actions Refer to BSD 9 1 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The PWB is correctly Y N Install the CRUM PWB PL 4 2 correctly installed Check the connection of the MCU PWB P J414 P J414 is connected correctly Connect P J414 Check the connection of the XERO CRUM PWB P J126 P J126 is connected correctly N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the XERO CRUM PWB PL 4 2 and the MCU PWB PL 9 1 J8 1000 Toner Cartridge Communication Failure RAP Communication error occurred between the XERO CRUM Tag in the Toner Cartridge and the CRUM ASIC PWB Initial Actions Refer to BSD 9 1 Power OFF ON Reloa
50. Initial Issue CCC118 WCM118 12 2004 2 51 Status Indicator RAPs 1 0021 S1 0022 Long Document JAM During DADF scan paper scanned by the Document Lead Edge Sensor was too long Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely Y N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit N
51. OF7 OF8 12 2004 2 114 Initial Issue CCC118 WCM118 OF9 Cover 2TM Left Cover Open RAP The 2TM Left Cover is open Initial Actions Refer to BSD 1 5 Power OFF ON Opening closing of the 2TM Left Cover Procedure Check the opening closing of the 2TM Left Cover The 2TM Left Cover can be opened closed Correct the installation of the 2TM Left Cover PL 12 4 Check the installation of the 2TM Left Cover Switch The 2TM Left Cover Switch is installed correctly Install the 2TM Left Cover Switch PL 12 4 correctly Execute Input Output Check 1 10 2TM Left Cover Switch Open and close the 2TM Left Cover The display changes N Check the connections of P J554 FS812 and FS813 P J554 FS812 and FS813 are connected correctly N Connect P J554 FS812 and FS813 Check the wire between J554 2 and FS812 and between J554 1 and FS813 for an open circuit or a short circuit BSD 1 5 Flag 3 Flag 4 The wires between J554 2 and 25812 and between J554 1 and 25813 are conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Check the conductivity of the 2TM Left Cover Switch PL 12 4 between FS813 and FS812 BSD 1 5 Flag 3 Flag 4 The wire between FS813 and FS812 is connecting successfully when the 2TM Cover is closed and is insulated when the cover is open N Replace the 2TM Left Cover Switch PL 12 4 Replace the 2TM PWB PL 12 6
52. PL 12 7 Cover 2Tray Item Part 1 Tr 3 802 54750 ca 4 802E54762 5 802 54771 6 _ 7 8 9 _ HL A li il HE Description Top Cover Not Spared Foot Cover Not Spared Right Cover Left Lower Cover REP 12 7 1 Rear Cover Caster Stopper Not Spared Caster Not Spared Foot Not Spared Foot Cover Not Spared Initial Issue CCC118 WCM118 12 2004 5 49 Parts List PL 12 6 PL 12 7 Initial Issue CCC118 WCM118 12 2004 Parts List 5 50 PL 12 7 PL 13 1 Tray Feeder Assembly Single Tray Item Part Description PL13 1 1 050K49840 Tray Assembly PL 13 2 2 893E20820 Label No 2 3 110K11680 Tray 2 Paper Size Switch 4 014E51110 Tray Spacer 5 003E61510 Tray Stopper 6 059K29553 Tray 2 Feeder REP 13 1 1 7 054E22621 Feed Out Chute PL13 3 1 PL13 2 ng jOch51301 Initial Issue 12 2004 Parts List CCC118 WCM118 5 51 PL 13 1 PL 13 2 Tray Assembly Single Tray Item Part Description 1 Tray Assembly P O PL 13 2 Item 1 5 26 2 Tray Cover PL 13 2 Item 1 3 Label Instruction P O PL 13 2 tenon 27 3 4 PL13 1 Item2 4 Label PL 13 2 Item 27 5 Bottom Plate P O PL 13 2 Item 1 281 18 20 6 Bottom Pad PL 13 2 Item 1
53. jOch41108 Figure 6 Removing the spring j0ch41108 Figure 7 Removing the Cable Ball j0ch41150 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 49 REP 11 2 1 9 Secure the Carriage Cable onto the side of the IIT Carriage with tape Figure 8 10 Remove the bracket Figure 9 1 Secure the cable with tape 1 Remove the screws x2 2 Remove the bracket jOch41144 Figure 9 Removing the bracket j0ch41144 jOch41 109 Figure 8 Securing the cable j0ch41109 Repairs Adjustments 12 2004 Initial Issue REP 11 2 1 4 50 CCC118 WCM118 CAUTION Replacement Cable locks in steps 1 and 2 are different and will break if not released correctly 1 install carry out the removal steps in reverse order taking note of the following 11 Disconnect the cables Figure 10 NOTE Be careful not to damage the sensor when installing the IIT Upper Cover Figure 1 Flip up cable lock 9 g Fig 11 2 Pull forward and then flip up cable lock 3 Disconnect the cables x2 2 Check adjustment ADJ 11 1 1 4 Remove the IIT Carriage Assembly KE RES Lk jOch41111 aT lt NEA jOch41112 Fi 11 Installi the IIT U j0ch41112 Figure 10 Disconnecting the IIT Carriage Assembly j0ch41111 per Cover 106 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 51 REP 11 2 1 REP 11 2 2 NBCR Host NBCR Power Cable Parts List on PL 11 2 Removal WARNING To avoid personal injury or shock do
54. 4 123 10 Covers ADJ 9 1 2 Edge Erase ht b UM AURAI LEER LL Ree e 4 35 ADJ 9 2 1 ESS Firmware Version 4 126 REP 10124 Rear Cover nina ada Aba E Remo 4 37 ADJ9 11 1 Version Upgrade 4 127 11 IIT 11 IIT REP 11 1 1 Control 4 39 ADJ 11 1 1 Carriage Assembly Position Adjustment sene 4 129 REP 11 1 2 and EXT PWB Box 4 42 ADJ11 12 IIT Lead Edge Side Edge Registration REP 11 2 1 IIT Carriage Assembly ccccscssessessesssssseesessesseseesseseatssecssssesteseeseareseeseenes 4 46 11 1 3 Reduce Enlarge Adjustment seen REP 11 2 2 NBCR Host NBCR Power Cable 4 52 ADJ ds 1 4 APS SENSON e ERE REP 11 4 1 Exposure Lamp Mee MC DD 4 57 15 ADF DADF BE us 22 MT ER o ADJ 15 1 1 DADF ADF Position Adjustment 5 2 NSCO NBCR PWB tete dd nere Re en ADJ 15 1 2 DADF ADF Lead Edge Registration s iiie ohne re eee E P e 4 69 ADJ 15 1 3 DADF ADF Side Edge Registration BEP PWB po ADJ 15 1 4 Counterbalance 2 EXT PWB rn CO ao e er 4 75 uci M 12 Tray Module 2T REP 12 1 1 Tray 8 F ed r serrer cesser erret ne nre eer ere rina 4 77 Initial Issue 12 2004 Repairs Adjustments CC
55. A protocol error occurred during V 34 sequencing Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 11 12 2004 2 72 Initial Issue CCC118 WCM118 45xxxx Memory Overflow Memory overflow or memory near full occurred Initial Actions Refer to BSD 17 1 Power OFF ON Re send from the remote machine Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 and the EXT PWB PL 11 6 46xxxx Document JAM RAP After the first page was sent the next page was not fed Sending was not completed even though only 1 m was sent Initial Actions Refer to BSD 17 1 Power OFF ON Reload the document Check the document size Check the document paper type Proced
56. Internal Error Power OFF ON 081 707 Error of unknown cause in MF API FAXC_EUnknown Err Internal Error Power OFF ON 081 709 Communication error of unknown cause ECommunErrToRT Check the communication line and resend Remote Error 081 720 Error in communication with MF SYS FAXC_ECommunErrToFU Fatal Power OFF ON Error 081 721 Image data transfer aborted by task in P PESSFAXC_EAbortByPRT MF Abort by user errors 081 722 MF API internal processing error in image transfer Mainly error in Pfimg OFF ON Convert FAXC_EOther Others 103 203 Product No Fail Corrupted Controller PWB was changed Power OFF ON If continue perform the following Replace ESS PWB PL 9 2 or MCU PWB PL 13 1 Do not replace these PWBs at the same time If continue call escalation 103 204 Serial No Fail Corrupted Controller PWB was changed Power OFF ON If continue perform the following Replace ESS PWB PL 9 2 or MCU PWB PL 13 1 Do not replace these PWBs at the same time If continue call escalation 103 331 ESS ROM DIMM 1 is missed Power OFF ON 1 Reconnect and Replace Printer Kit or ROM DIMM Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 95 Table 1 ESS Failure List Chain Link Description Corrective Action 103 332 ESS On Board ROM Error Power OFF ON Replace ESS PWB Reconnect Standard ROM installed on ESS If th
57. LOW VOLTAGE POWER SUPPLY 117 118 FAX PWB NTELPWB 171 EXT CN2 ADC J521 J720 ADC GN3 FAX FAX CN5 CN2 433VD 7 100 40 2 3 3VDC 9 38 p 39 FLAT CABLE 21 PANEL PWB EXT CN3 UI 1 5 GRY MCU PWB 4522 400 1 3 29 30 59 60 GRY PERDE ne ee om nc eS 1 RE ne ea eS STM PWB DADF ADF PWB FROM WIRE I FROM WIRE NET 45VDC 3 5VDC 1 DADF ADF STM 33 00 45480 J184 TRAY PAPER 33VDC DFI INVERT sensor 55 GRY SIZE SWITCH WHT DADF ONLY DFI2 DOCUMENT 54 im cnr RUE DIE TUE Up vor NT APR EU WHT FEED SENSOR 1 DF CN13 DOCUMENT 1 1 aur 1 TRAY WIDTH FROM WIRE SENSOR 5VDC 3 2 DOCUMENT 1 1 1 TRAY WIDTH i WHT SENSOR2 2 3 3VDC 7 J548 J824 TRAY4 PAPER 74 oD 74 GRY SIZE SWITCH DF CNI4 prs DOCUMENT at FEEDER WIDTH J820 TRAYS PAPER SENSOR GRY SIZE SWITCH i 0 9 52 WHT SENSOR DF10 DOCUMENT 1 LEAD EDGE WHT SENSOR
58. N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 1 Main Motor ON The Main Motor can be heard N Check the connections of P J408 and P J214 P J408 and P J214 are connected correctly N Connect P J408 and P J214 Check the wire between J408 and J214 for an open circuit or a short circuit The wire between J408 and J214 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P408 8 and the GND BSD 4 1 Flag 1 and between P408 9 and the GND BSD 4 1 Flag 1 The voltage is approx 24VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P408 5 and the GND BSD 4 1 Flag 1
59. O s Sets whether to enable black streak adjustment for DADF ADF scans 0 Standard Black streak Black Streak Adjustment adjustment disabled 1 Enable 038 7 0 TRP Tracing Paper Value O O Special Density setting when MODEO37 Special Density Adjustment is set to 1 Enable 00000000 00h to 10000000 80h to 11111111 FFh 055 1 Redial Attempt Setting From UI Sets whether to enable customized redial attempt settings 0 Disable customized settings 1 Enable customized settings Note If this is set to 0 KO settings for MODE 194 Bit7 4 and MODE195 Bi7 4 will not be available XC Initial value 0 055 2 TSI CSI Registration Screen 5 Sets whether to enable customized local terminal number settings 0 Enable customized settings 1 CE mode settings only Customized settings disabled Note If this setting is changed to CE mode settings only the KO settings screen will not be dis played and this operation will only be available in CE mode XC Initial value 1 056 1 0 Priority Screen 5 O O Sets mode to display when starting up Not including restoring from Sleep mode 00 FAX 01 COPY 057 5 Daylight Savings Sets Daylight Savings operation on off If this is set to 1 Enable the start and end date in the UI 0 Disable 1 Enable 057 7 6 Date Time O O Sets the Date Time display for UI reports and sender information 00 y m d 10 d m y 11 m d y 066 7 5 Line Monitor Volume Sets Li
60. OUT 3 2 3 INTERRUPT core ROM ENABLE 39 40 97 100 39 40 L 1 7 10 14 15 16 18 23 28 33 38 43 3 3VDC 48 53 58 63 68 73 78 83 88 93 94 3 3 0 3 3VDC CHI 1 i 4 8 12 16 20 4 8 12 16 20 1 24 28 32 36 24 28 32 36 t t RED p 24VDG H DC COM CH1 1 DC COM CH1 1 10 91701 Figure 1 FAX j0ch91701 Wiring Data 12 2004 Initial Issue Chain 17 FAX 7 88 118 WCM118 8 Accessories FAX 8 3 8 2 1 eene 8 14 Initial Issue 12 2004 Accessories CCC118 WCM118 8 1 Accessories 12 2004 Initial Issue 8 2 CCC118 WCM118 8 1 Fax Kit 8 1 1 Product Code EL200373 XC EL200416 EU 64MB of additional memory Product code EL200358 is necessary for this installation Prepare the kit and perform the installation in one continuous operation Bundled Items Figure 1 QD Y de oes c 1 Bracket 1 ADC PWB 1 Battery 1 Cable Ties 2 LCD Cover MF 1 Fax Control Panel 1 Screws 13 Clamp 1 Model Name Labels 2 Core 1 Bracket 1 jOch82001 Figure 1 Bundled items j0ch82001 Initial Issue CCC118 WCM118 12 2004 Accessories 8 3 8 1 WARNING To avoid personal injury ensure the machine is fully turned off before performing r
61. Platen Cover PL 11 1 DADF ADF REP 15 1 1 Control Panel REP 11 1 1 10 41139 Figure 1 Removing the IIT screws j0ch41139 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 69 REP 11 5 3 4 Remove the screw Figure 3 3 Remove the IIT Upper Cover Figure 2 1 Remove the screw 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover TESTS f N 4 Projection S EN Projection j0ch41145 jOch41149 Figure 3 Removing the screw j0ch41145 Figure 2 Removing the IIT Upper Cover j0ch41149 Repairs Adjustments 12 2004 Initial Issue REP 11 5 3 4 70 CCC118 WCM118 5 Remove the INV Bracket Figure 4 6 Disconnect the connectors Figure 5 1 Remove the screw 1 Disconnect the connectors x2 2 Remove the INV Bracket jOch41129 jOch41142 Figure 5 Disconnecting the connectors j0ch41129 Figure 4 Removing the INV Bracket j0ch41142 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 71 REP 11 5 3 7 Remove the INV PWB Assembly Figure 6 1 Lift up the Carriage Assembly 2 Turn the INV PWB in the direction of the arrow and remove jOch41131 Figure 7 Removing the INV PWB j0ch41131 Replacement Figure 6 Removing the INV PWB Assembly j0ch41130 1 install carry out the removal steps in reverse order 5 NOTE notches Bracket engage edge
62. Print print and printer report Copy copy and IOT test print in the diagnostic mode Fax print of a fax received message list report the CE mode included report from MEC and print of a document in memory performed Reference Feed Dup Scanning a single two sided document makes the counter count two When the document runs through the duplex path in DADF and passes the Lead Sensor the counter will count up Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 23 IIT Billing Billing Meter The Machine Status button gt Billing Meter leads to a calculation and display of the above mentioned counter data CE can change the setting on whether or not Billing Meter should be displayed However billing meter is always displayed in the CE mode Billing meter contents for display are as follows Restore Three pieces of counter data on Billing including backup data are verified If either of them shows a different value the counter will be restored to proper state 1 Counter data verification Counter data is verified at the following timings At Power ON Reboot and Warm Restart are included After the clearance of Power Save After IOT cycle down IOT stops Serial No IOT Serial No 2 Restoring Counter Automatically Total a total number of printed pages to be billed for If of three pieces of counter data on Billing including backup data two values are the
63. Replace the 2TM PWB PL 12 6 OF10 Cover Duplex Cover Open RAP The Duplex Cover is open Initial Actions Refer to BSD 1 5 Power OFF ON Opening closing of the Duplex Cover Procedure Check the opening closing of the Duplex Cover The Duplex Cover can be opened closed N Correct the installation of the Duplex Cover Check the installation of the Duplex Open Switch PL 8 1 The Duplex Open Switch PL 8 1 is installed correctly N Install the Duplex Open Switch PL 8 1 correctly Execute Input Output Check 8 33 Duplex Open Switch Open and close the Duplex Cover The display changes N Check the connections of P J124 P J541 P J124 and P J541 are connected correctly Y N Connect P J124 and P J541 Check the wire between J124 and J541 for an open circuit or a short circuit BSD 1 5 Flag 5 Flag 6 The wire between J124 and J541 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Check the conductivity of the Duplex Open Switch PL 8 1 between J541 4 and J541 5 BSD 1 5 Flag 5 Flag 6 The wire between J541 4 and J541 5 is connecting successfully when the Duplex Cover is closed and is insulated when the cover is open Y N Replace the Duplex Open Switch PL 8 1 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 2 115 Status Indicator RAPs OF9 OF10 OF11 Size Sw
64. Soft Switch 12 2004 Initial Issue 6 10 CCC118 WCM118 Table 1 Soft Switch MODE Name DC CP KO CO Remarks 035 7 4 Density Adjustment Manual O O O Sets copy print density If this is set to Auto the machine will automatically set a copy print density Adjust Copy Settings according to the original 0000 Auto 0001 Density 1 Lighten 0010 Density 2 Light 0011 Density 3 Normal 0100 Density 4 Dark 0101 Density 5 Darken 036 3 0 Original Type Sets initial settings for original type 0000 Text amp Photo 0100 Text 1000 Photo 036 5 4 2 Sided Copy Setting O O O Sets the initial setting for 2 sided copies 01 11 If the DUP 2 sided Registration Unit is unavailable setting is prohibited 10 11 If the DADF is unavailable setting is prohibited 00 1 gt 1 Sided 01 1 gt 2 Sided 10 2 gt 1 Sided 11 2 gt 2 Sided 036 7 6 Output Sets the initial setting for sorting multiple sets If this is set to Auto in both ADF DADF and Platen mode it will be set to Collate 00 Auto 01 Disable 10 Enable 037 0 Special Density Adjustment O O Sets whether to enable special density adjustment When this is set with Image Quality set to Text Copy and Density set to Dark the machine will scan according to the value set in MODE038 Bit7 0 0 Disable 1 Enable 037 1 ADF Copy Image Quality Setting
65. TAKE AWAY 85 VIO MOTOR 11 Li et ed or J554 FS813 gt TM LEFT 15 li 1 1 GOVER SWITCH 1 2TM 1 DC COM l DC COM l G3 3VRTN i0ch7311 Figure 1 WIRE DC COM 5VRTN 4 j0ch7311 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 35 7 3 11 Wire Net DC COM 5VRTN 4 7 3 12 Wire Net 24VDC 1 7 3 12 WIRE NET 24VDC 1 ADGPWE EXT CN2 ADC 95 POWER UNIT PWB NSC PWB LENS ASSEMBLY LOW VOLTAGE CN4 POWER SUPPLY NSC CN3 NSC COD 4521 J720 EXT CN6 NBCR CN3 PWB OR 1 123 123 80 SK NBCR POWER CABLE BLU 24VDC NBCR INV CN6 m IMAGE INVERTER ORN 1 SEE WIRE NET GRY 24VDC 2 NBCR CN7 175 CARRIAGE 6 3 3 Ep 2 MOTOR lt a Aon Sg a Re Spic ig E DOUBLE CONNECTOR PLUG EXT CN12 I6 DFI DFCN3 DF DF6 DF amp GRY DOCUMENT I READ MOTOR WHT a I DOCUMENT i DRIVE MOTOR 1 1 DOUBLE DOUBLE PLUG PLUG DFON6 DFI7 0213 DFI3 Document Lei 2 1 2 1 BiyQ FEED CLUTCH DOUBLE PLUG 1 DF 5 DF15 DOCUMENT 2
66. 11 101K46120 Chassis Assembly FAX XC UT 12 537K68980 Compact Flash XC EU G1 el 537K69530 Compact Flash EU G2 13 962K30590 Flat Cable P O PL 9 3 Item 11 14 Clamp P O PL 9 3 Item 11 12 15 Wire Harness P O PL 9 3 Item 11 16 Bracket Not Spared EON 3 an 71 E 29 25 3 5 1 50 3 x 1 8 6 3 2 E gt 125 o rj sL 769 14 E m w 2 800000 lt 1 4 oe Qo 5 be ix 4 fa PES 5 09 LR 500999 7 g 6 doo JTE 4 8 Niger jOch50903 Initial Issue 12 2004 Parts List CCC118 WCM118 5 31 PL 9 3 PL 9 4 Wire Harness Item Part Description 1 962K18940 Wire Harness J1 J56 2 962K15270 Wire Harness J406 J409 PL9 4 3 962K15350 Wire Harness J414 J126 4 962K15300 Wire Harness J412 J109 5 962K15290 Wire Harness J421 J125 6 962K15321 Wire Harness J216 J720 7 962K19000 Wire Harness J6 J600 8 962K15280 Wire Harness J408 J214 9 962K15311 Wire Harness J411 P605 1 jOch50904 Parts List 12 2004 Initial Issue PL 9 4 5 32 CCC118 WCM118 PL 10 1 Font Left Item Part Description 1 802K56160 Front Cover Assembly 2 Front Cover PL 10 1 1 PL10 1 12 3 Magnet PL 10 1 Item 1 4 Strap P O PL 10 1 Item 1 1 2 4 5 802K56170 Inner Cover Assembly 6 Inner Cover P L PL 10 1 Item 5 5 6 8 1 5 7 Not Spared 8 Plate
67. 7 Front Side Guide PL 13 2 Item 1 8 Tray Pad P O PL 13 2 Item 1 9 Rear Side Guide PL 13 2 Item 1 10 Side Guide Actuator PL 13 2 Item 1 11 Guide Actuator PL 13 2 Item 1 12 Spring P O PL 13 2 Item 1 13 Pinion Gear P O PL 13 2 Item 1 14 End Guide P O PL 13 2 1 15 Spring P O PL 13 2 Item 1 16 End Guide Actuator PL 13 2 Item 1 17 Link PL 13 2 Item 1 18 Coupling Gear 13T P O PL 13 2 Item 28 19 Gear 13T 60T P O PL 13 2 Item 28 20 Sector Gear 60 PL 13 2 Item 28 21 Bracket P O PL 13 2 Item 1 22 Lift Up Shaft PL 13 2 1 23 Stopper PL 13 2 Item 1 24 Seal PL 13 2 Item 1 25 Tray P O PL 13 2 Item 1 26 010E93341 Slide Lock 27 604K20550 Tray Label Kit 28 604K20540 Tray Gear Kit 2 10 51302 Parts List 12 2004 Initial Issue PL 13 2 5 52 CCC118 WCM118 PL 13 3 Tray Feeder Single Tray 43 O59K29553 Screw Item Part Description 1 059K26293 Feeder Assembly 2 41 2 127K38170 Tray 2 Feed Lift Up Motor 3 Bracket PL 13 1 Item 6 4 014E44770 Spacer 5 Gear 31T P O PL 13 1 6 6 Spring P O PL 13 1 Item 6 7 Oneway PL 13 3 Item 1 8 13 3 1 9 Gear 33T P O PL 13 1 Item 6 10 Bearing P O PL 13 1 Item 6 11 Shaft P O PL 13 1 6 12 Front Chute PL
68. 802K 56094 PL 2 5 960K 02740 PL 15 3 802K 56160 PL 10 1 960K 05230 PL 11 6 802K 56170 PL 10 1 960K 05240 PL 11 6 802K 57023 PL 13 4 960K 06520 PL 11 6 802K 62050 PL 10 1 960K 07500 PL 13 6 802K 63590 PL 2 5 960K 08770 PL 11 6 802K 64640 PL 11 7 962K 13120 PL 7 1 802K 64860 PL 10 1 962K 15270 PL 9 4 802K 66230 PL 11 1 962K 15280 PL 9 4 802K 66240 PL 11 1 962K 15290 PL 9 4 802K 66570 PL 11 7 962K 15300 PL 9 4 802K 71860 PL 11 7 962K 15311 PL 9 4 802K 71880 PL 11 2 962K 15321 PL 9 4 Initial Issue 12 2004 Parts List CCC118 WCM118 5 73 Part Number Index Table 1 Part Number Index Part Number Part List 962K 15350 PL 9 4 962K 18171 PL 12 5 962K 18900 PL 12 5 962K 18940 PL 9 4 962K 19000 PL 9 4 962K 19691 PL 13 3 962K 19692 PL 12 3 962K 25030 PL 15 3 962K 28290 PL 11 2 962K 30590 PL 9 3 Parts List 12 2004 Initial Issue Part Number Index 5 74 CCC118 WCM118 6 General Procedures Information Entering Diagnostic Mode Cleaning Materials 6 60 Entering Diagnostic cite canister 6 3 Machine Consumables 6 60 Exiting Diagnostic citet pete itte best de e t b be P t uda 6 3 Glossary Of Terms ss 6 61 vs Settings EE 6 4 Change Tag Information ersion 6 5 6 5 Change Tag Introduction sise 6 63 IOT Processor PY TAOS ar o oso tt Reed ent Rennes 6 63 6 7 6 8 6 9 6 16 Country Codes en nt Te si
69. A4LEF 00101 B5SEF 00110 00111 5 01000 A5LEF 01001 B6SEF 01010 A6SEF 10001 11x17 SEF 10010 8 5x14 SEF 10011 8 5 13 SEF 10100 8 5x11 SEF 10101 8 5 11 LEF 10110 5 5x8 5 SEF 10111 5 5 8 5 LEF 11001 8K SEF 11010 16K LEF 11011 Executive LEF 131 5 Reduce Enlarge E mail 0 64 1 78 131 7 6 File Format 00 TIFF 01 PDF 10 XDW 132 3 Merged Image Transmission O O 0 Restrict 1 Allow Report 132 5 4 Transmission Report for Broad 00 Do not print 01 Print if unsuccessful 10 Always print 11 As Status Report settings cast E mail Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 13 Soft Switch Table 1 Soft Switch MODE Bit Name DC CP KO CO Remarks 132 7 6 Transmission Report E mail E O 00 Do not print 01 Print if unsuccessful 10 Always print 11 Disable 156 2 Facsimile Network Contract O 0 No 1 Yes PSTN1 156 4 Extension Outside Line PSTN1 0 Extension 1 Outside line 156 7 5 Tone Pulse Switch PSTN1 O O 000 Pulse 10pps 001 Tone 010 Pulse 20pps 159 5 2 Outside Line Dial Numbers O O 0000 0 0001 1 0010 2 0011 3 0100 4 0101 5 0110 6 0111 7 1000 8 1001 9 1010 Setting PSTN1 is prohibited 159 6 Outside Line Dial Detection 5 2 0 Dialed numbers search 1 Pause search Method PSTN1 159 7 Send M
70. Chute Assembly PL 8 2 P O PL 8 1 Item 1 jOch50801 Initial Issue 12 2004 Parts List CCC118 WCM118 5 27 PL 8 1 PL 8 2 Chute Assembly Item Part Description 1 Stopper PL 8 1 22 8 2 10 9 2 Lock 8 1 22 t 1of4 1of4 11 9 4 3 Bearing P O PL 8 1 Item 22 4 Pin P O PL 8 1 Item 22 5 Outer Chute P O PL 8 1 Item 22 12 10 4 6 Inner Chute P O PL 8 1 Item 22 7 Roll PL 8 1 ltem 22 8 Roll PL 8 1 ltem 22 9 Pinch Roll PL 8 2 Item 11 10 Spring P O PL 8 2 Item 12 11 604K20460 Kit 4 Roller 12 604K20470 Kit 4 Spring jOch50802 Parts List 12 2004 Initial Issue PL 8 2 5 28 CCC118 WCM118 PL 9 1 Electrical Item Part Description 1 104E94080 Choke Coil 2 105E11410 5 PL9 1 3 110E11320 Power Switch 4 110E94770 Front Cover Interlock Switch 11 12 16 5 160K95827 MCU PWB REP 9 1 1 6 117E23870 110V Power Cord US Canada etc 117 22550 110V Power DMO W 117 10550 220 Power Cord DMO W 152506001 220V Power Cord UK 152506000 220V Power Cord Europe Generic 152506003 220 Power Switzerland 152806002 220V Power Cord Denmark 7 MCU Bracket Not Spared 8 Strain Bracket Not Spared 9 Not Spared ROM
71. Disconnect P J207 jOch40605 jOch40601 Figure 2 Removing the ADC Bracket j0ch40605 Figure 3 Disconnecting the connectors x3 j0ch40601 Repairs Adjustments 12 2004 Initial Issue REP 6 1 1 4 24 CCC118 WCM118 6 Open the Left Cover Assembly PL 2 7 7 Remove the stoppers x2 Figure 4 1 Remove the screw 2 Remove the stopper 3 Remove the screw 4 Remove the stopper jOch40606 Figure 5 Removing the cover j0ch40606 9 Remove the Exit OCT Assembly Figure 6 1 Remove the screws x2 2 Remove the Exit OCT Assembly jOch40602 Figure 4 Removing the stoppers x2 0 40602 8 Remove the Cover Figure 5 1 Remove the screw 2 Remove the Cover Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 25 REP 6 1 1 j0ch40603 Figure 6 Removing the Exit OCT Assembly 0 40603 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP 6 1 1 4 26 Initial Issue CCC118 WCM118 7 1 1 Unit 1 Remove the Rear Cover Figure 1 5 Parts List PL 7 1 1 Remove the screw 2 Remove the MPT Rear Cover Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is no
72. Do not limit 1 Limit 092 2 FAX Memory Near Full Capacity Sets the value to detect as FAX memory near full Values below the set value detected as near full 0 256Kb 1 512Kb 092 3 Reduce Setting for Ledger Letter O Sets to reduce when Ledger 11x17 is scanned to Letter T 8 5x11 during FAX 0 Reduce by 64 FAX Scan 1 Reduce by 77 094 1 Log Repeated Text O Set whether to enable repeated text All repeated text is set at 4mm thick This switch is only available in FAX printing 0 Disable repeated text 1 Enable repeated text 097 4 Facsimile Log Selection Restric 0 Restrict 1 Allow tion Level 4 097 5 Facsimile Log Selection Restric 0 Restrict 1 Allow tion Level 3 097 6 Facsimile Log Selection Restric 0 Restrict 1 Allow tion Level 2 101 7 5 Received Log Paper Size 000 Disable 001 Auto 010 4 011 4 100 101 Enable Auto Rotation General Procedures Information Soft Switch Initial Issue CCC118 WCM118 12 2004 6 12 Table 1 Soft Switch MODE Bit Name DC CP KO CO Remarks 102 1 Log Process Auto 0 Enable reduce Reduce and cut off 1 Disable reduce Cut off Reduce Off Cut Off Tail Edge 102 4 2 Upper Limit of Reduce Ratio for 000 100 001 95 010 90 011 85 1
73. Drop cloth 035P 01737 035P 01737 Cotton Swab 035P 02162 035P 02162 Machine Consumables Table 1 Consumables Name Part Number Drum Cartridge 013R 00589 Toner Cartridge 006R 01179 General Procedures Information Cleaning Materials Machine Consumables 12 2004 6 60 Initial Issue CCC118 WCM118 Glossary of Terms Table 1 Term Description Table 1 Hz Hertz Cycles per second Term Description Image Input Terminal the Scanner CCD portion of the machine A3 Paper size 297 millimeters 11 69 inches x 420 millimeters 16 54 inches IOT Image Output Terminal the ROS Xero paper handling fusing portion of the A4 Paper size 210 millimeters 8 27 inches x 297 millimeters 11 69 inches machine AC Alternating Current is type of current available at power source for machine IQ Image Quality ACT Advanced Customer Training teaches customers to perform some of service that is KC 1000 copies normally performed by Xerox Service Representative LCD Liquid Crystal Display A D Analog to Digital refers to conversion of signal LE Lead Edge of copy or print paper with reference to definition of term TE ADF Automatic Document Feeder LED Light Emitting Diode ADJ Adjustment Procedure LEF Long Edge Feed Bit Binary digit
74. E20000 Unable to receive Send requests re sends are received E20300 Unable to receive Send requests re sends are received E21000 Unable to start document failed to start receiving E21001 Page synchronization failed E21100 Unable to start document page data read write failed E21200 Unable to receive Send requests parameter error re sends are not received E21201 During Direct Fax a request to cancel the job was received from the PCU E21202 During Direct Fax a request to abort the channel was received from the PCU Initial Actions EPxxxx EP Related RAP EP0000 The EP A requested abnormal display 0001 Parameter error occurred EP0002 Transmission is not possible EP0003 EP A line error occurred EP0004 There was no response from the EP A Initial Actions Refer to BSD 3 5 Power OFF ON Check the status of the remote machine Refer to BSD 17 1 Re send Power OFF ON Procedure Check the connection of each PWB and EXT PWB connector The connectors Check the status of the remote machine connected correctly N Re send Connect the connectors Procedure Turn on the power again The same problem reoccurs Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector Y The connectors are connected correctly End Y N Connect the connectors Replace the MFC PWB PL 11 6 followed by the EXT PWB PL 11 6 Turn on the power again The same problem r
75. INVERT SENSOR DADF ONLY INVERT SENSOR 3 3VDG PL15 7 DOCUMENT SENSED L 3 3VDG DF CNIO F 4 5 1 1 1 ADF 1 Paci Bio sun 1 1 1 1 1 6 1 1 1 Ba Se ee Lulu ce eee de a hee 30ch90505 Figure 5 DOCUMENT EXIT TRANSPORTATION j0ch90505 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 57 Chain 5 Document Transportation Chain 6 Imaging J A 8 6 1 PLATEN DOCUMENT SETTING EXT PWB PL11 6 CONNECTOR EXT CN18 2 PLATEN OPEN SWITCH PL113 Status 056 PLATEN OPEN SWITCH IT3 CLOSEDXH H5VDC CONNECTOR EXT CNi8 EXT PWB PL11 6 5VDC Z GRY EXT CN16 APS CLOCK PLATEN ANGLE SENSOR PL112 5VDG CH1 0 DC COM CH1 1 1 When the platen cover is closed the signal level of Platen Open Switch is high LD Status 057 1 PLATEN ANGLE SENSOR BLOCKED H 5VDC APS SENSED SIGNAL Figure 1 PLATEN DOCUMENT SETTING j0ch90601 GRY EXT 16 GRY 7 Y 51 00 0ch90601 Wiring Data Chain 6 Imaging 12 2004 7 58 Initial Issue 118 WCM118 DOCUMENT ON PLATEN GLASS ILLUMINATION B G H 6 2 IMAGE INPUT OPERATOR SET DOCUMENT DOCUMENT y REFLECTOR w ES H MIRROR 3 LENS ASSEMBLY
76. JOch40210 Figure 1 Removing the Screw j0ch40210 j0ch40205 Figure 2 Removing the Left Cover Assembly j0ch40205 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 9 REP 2 5 1 2 5 2 BTR Assembly Parts List on PL 2 5 Removal NOTE When replacing the BTR Assembly enter C E mode Clear the number of sheets reaching BTR BTR Chain Func 30 44 30 43 30 42 30 41 WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Open the Left Cover Assembly 2 Remove the BTR Assembly Figure 1 1 Press Tabs to release and remove BTR Assembly jOch40209 Figure 1 Removing the BTR Assembly j0ch40209 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments REP 2 5 2 12 2004 Initial Issue CCC118 WCM118 3 1 1 Unit 2 Press the release tab and out to remove the Cap Figure 1 Parts List on PL 3 1 Removal WARNING To avoid personal injury or shock do
77. N C ROS ASSEMBLY J406 7 LDPWB DOUBLE DOUBLE PLUG PLUG J411 PS 4605 4809 J107 pr PAPER SIZE BLU BLU BLU SENSOR 48 NO PAPER BLU BLU SENSOR J412 J109 TRAY1 PAPER BLU 5 sve SWITCH J413 Ad NG J541C 6 toe i SEE WIRE 12 DC COM G5VRTN 4 so 0 12 SEE WIRE NET DO COMGSVRTN 3 i0ch7309 Figure 1 WIRE DC COM 5VRTN 2 j0ch7309 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 33 7 3 9 Wire Net DC COM 5VRTN 2 7 3 10 Wire Net DC 5VRTN 3 7 3 10 WIRE NET DC COMG5VRTN 3 FROM WIRE NET DC COM 5VRTN 2 DOUBLE PLUG J414 P126 J126 2 5 XERO CRUM PWB BLU i DOUBLE PLUG DEA TONER CRUM BLU PWB Ld FUSER ASSEMBLY DOUBLE PLUG J416 J600 l P600 P131 J131 om c A Qu O THERMISTOR YEL BLK BLK DUPLEX ee OPTION DUPLEX PWB J417 J540 4541 J123 1 3 m 2 DUPLEX SENSOR 1941 T J124 15 j DUPLEX OPEN As YEL 2 SWITCH dad OCTOPTION NM NM NE 1 OFFSET 105 i at aient JE d nel J421 J125 Fus 102 YEL 2 SENSOR i0ch7310 Figure 1 WIRE NET DC COM 5VRTN 3 j0ch7310 Wiring Data 12 2004 Initial Issue 7 3 10 Wire Net DC COM 5VRTN 3 7 34 CCC118 WCM118 7 3 11 Wire Net DC 5VRTN 4 7 3 11 WIRE NET DC COM 5VRTN 4
78. P L PL 10 1 Item 5 9 Front Left Cover Not Spared 10 Exit Cover Not Spared 11 Cover Not Spared 12 802K64860 Cover REP 10 1 1 13 Star Label Not Spared 14 802K62050 Logo Label XC 15 Label XERO Developer Cartridge P L PL 10 1 5 16 Eliminator Not Spared lt gt y tpe jOch51001 Initial Issue 12 2004 Parts List CCC118 WCM118 5 33 PL 10 1 PL 10 2 Rear Right Item Part Description 1 802 2590 Cover 2 802E55815 Rear Cover REP 10 2 1 3 802bE55780 Right Upper Cover 4 802E55820 Cover 5 802E55800 ESS Cover 6 802E55731 Right Top Cover 802 55791 Right Lower Cover 8 Foot Not Spared 9 Foot Not Spared 10 Label Not Spared 11 Label Not Spared 12 Memory Cover Not Spared 10 51002 Parts List 12 2004 Initial Issue PL 10 2 5 34 CCC118 WCM118 PL 11 1 IIT Assembly Item Part Description 1 062K15270 Unit PL 11 2 2 802K66230 Control Panel DC English PL PL11 1 11 7 REP 11 1 1 802K74150 Control Panel WF PL 11 7 REP 11 1 1 3 068K24540 MFC and EXT PWB Box PL 11 6 4 Front Cover Not Spared 5 105E12930 Battery 6 802K66240 Platen Cover Sheet 7 893E17540 Label COPY CENTRE C118 893E17550 Label WORK CENTRE 118 893E30150 Label WORK CENTRE M118i 3 PL11 6 1 PL11 2 2 PL11 7 j0ch51101 Initial Issue 12 2004 Parts List C
79. P549 are connected correctly Y N Connect P J220A P J661A and P549 Remove the Tray 3 Feed Lift Up Motor PL 12 3 and the Tray 4 Feed Lift Up Motor PL 12 3 Replace the Tray 4 Feed Lift Up Motor with the Tray 3 Feed Lift Up Motor Execute Input Output Check 8 15 Tray 4 Feed Lift Up Motor The Tray 3 Feed Lift Up Motor PL 12 3 can be heard Y N Return the Tray 3 Feed Lift Up Motor to its original position Check the wire between J220A and J549 for an open circuit or a short circuit BSD 7 8 Flag 1 The wire between J220A and J549 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Return the Tray 3 Feed Lift Up Motor to its original position Replace the Tray 4 Feed Lift Up Motor PL 12 3 Go to the OF11 SIZE SWITCH ASSY RAP Check the installation of the Tray 4 Level Sensor PL 12 3 and the operation of the actuator The Tray 4 Level Sensor is installed correctly and the actuator works Y N Reinstall the Tray 4 Level Sensor A A xecute Input Output Check 7 16 Tray 4 Level Sensor Manually activate the Tray 4 Level Sensor PL 12 3 The display changes Y N Check the connections of P J101A P J661A and P549 P J101A P J661A and P549 are connected correctly Y N Connect P J101A P J661A and P549 Check the wire between J101A and J549 for an open circuit or a short circuit BSD 7 8 Flag 2 Flag 3 The w
80. Print Jobs the number of printed pages same and the other one is different the counter will automatically be restored to proper Non print Jobs the number of copied faxed pages 4 5 In the event of an auto restoration message is displayed for the user In some cases however even if two pieces of counter data are the same no automatic restoration is performed and a failure notice is displayed prompting the user to manually restore the counter 3 Restoring Counter Manually If three pieces of counter data are different from each other the machine will stop with System Fail declared In that state all the pieces of counter data are displayed in the CE mode This makes it possible to select one as the base from the three pieces of counter data The other pieces of counter data are rewritten into the base value Table 1 Base counter data Counter data to be rewritten Master BackUp1 BackUp2 BackUp1 Master BackUp2 BackUp2 Master BackUp1 Restriction During a print job no restoration of the counter shall be possible General Procedures Information 12 2004 Initial Issue Billing Meter Restore 6 24 CCC118 WCM118 Test Print NVRAM R W Enter Chain Func 23 10 and press Start down Purpose Reads sets or changes the NVM data The test Pattern that is set by IOT ROS NVM Chain Func 23 23 will print out Procedure Module Selection 1 Enter Diagnostics Refer to Entering Diagnostic
81. Select the 3rd copy from the set of 5 b Compare the copies to the spec Table 1 Ifthe copies are in spec no adjustment is required Return to Call Flow If the copies are in not in spec go to the adjustment Repairs Adjustments ADJ 15 1 1 ADJ 15 1 2 12 2004 Initial Issue 4 136 118 WCM118 Copy Output Direction Adjustment Prepare to adjust DADF ADF Lead Edge Registration a Enter Diagnostic Mode refer to Entering Diagnostic Mode b Enter CE Settings refer to CE Settings c Select MFC and press the Enter button d Select Regist and press the Enter button Adjust the Lead Edge A using the following function so that the measured value falls within the specifications a Enter appropriate Func number Table 2 and press the Enter button to display cur rent setting b Press the button to delete the current setting c Enter a new setting and press the Enter button i _ For Side 1 ADF DADF if the reg measurement is short enter a smaller num ber by selecting or and then entering the new number For Side 1 ADF DADF if the reg measurement is long enter a larger number by selecting or and then entering the new number For Side 2 DADF if the reg measurement is short enter a larger number by selecting or and then entering the new number For Side 2 DADF if the reg measurement is long enter a small
82. Turn the power Off On and print The problem reoccurs Y N End Check the surface of the BTR for dirt and distortion The surface of the BTR is clean and there is no distortion Y N Clean the BTR If there is distortion replace the BTR PL 2 5 Check for dirt in the paper transport path The paper transport path is clean Y N Clean the paper transport path Check the IIT Carriage Mirror The mirror is clean and there is no distortion Y N Clean the mirror If there is distortion replace the mirror Remove the Fuser Unit PL 5 1 Check for dirt on the surface of the Heat Roll The surface of the Heat Roll is clean Y N Clean the Heat Roll If there is difficulty in removing the dirt replace the Fuser Unit PL 5 1 Check the surface of the BTR for dirt and distortion The surface of the BTR is clean and there is no distortion Y N Clean the BTR If there is distortion replace the BTR PL 2 5 Check the IIT Carriage Mirror The mirror is clean and there is no distortion Y N Clean the mirror If there is distortion replace the mirror Check the ROS Window for scratches and dirt The ROS Window is clean and there are no scratches Initial Issue 12 2004 Image Quality CCC118 WCM118 3 7 109 1010 Unfused Copy Toner Offset RAP Printed images are not properly fused onto the paper The images come off easily when rubbed Procedure Check the paper type Paper used is within specifications Y N Use pap
83. WCM118 File Dump Memory Dump Only the Fax configured device shall be capable of outputting File Dump Only the Fax configured device shall be capable of outputting Memory Dump RAM data on the part of is displayed number specification Output of a report on RAM data on the part of MFC absolute addressing The hexadecimal system is used to express values The hexadecimal system is used to express values The following file can be output Trace file General Procedures Information File Dump Memory Dump Initial Issue 12 2004 CCC118 WCM118 6 19 Contents This displays data the part of hexadecimal numerals the operation panel when a certain address is specified absolute addressing CE Reports Fax only Only the Fax configured device shall be capable of outputting CE Report The contents for description are as follows Soft Ware Version The content for display is the same as the one on UI Location The contents for display are Country Code Language Paper Size Detect Default Input Medium Size and Default Measure Unit Status The content for display is the same as the one on UI Regist The content for display is the same as the one on UI Jam History Fatal Error History Jam history is described The contents for display are Jam Code and Occurrence Date amp Time month date hour and minute The number of jams errors per histor
84. WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 374 AutoSW Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 376 Port 9100 Software Fail Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 377 Video DMA Fail Power OFF ON If continue perform the following 1 Reinstall or replace Printer Kit 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 378 MCR Mail Contents Requester Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Replace ESS PWB PL 9 2 3 Collect the data Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 105 Table 1 ESS Failure List Chain Li
85. Y N Install the Tray 2 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP H8 3000 Tray 3 Paper Size Switch Broken RAP The Tray 3 Paper Size Switch failed Initial Actions Power OFF ON Reload the tray Procedure Remove Trays 3 and 4 Replace Tray 3 with Tray 4 H8 3 occurs N Replace the faulty part of the 3 Actuator Check the installation of the Tray 3 Paper Size Switch The Tray 3 Paper Size Switch is installed correctly N Install the Tray 3 Paper Size Switch correctly Go to the OF 11 SIZE SWITCH ASSY RAP Status Indicator RAPs H8 2000 H8 3000 12 2004 2 34 Initial Issue CCC118 WCM118 H8 4000 4 Paper Size Switch Broken RAP The Tray 4 Paper Size Switch failed Initial Actions Power OFF ON Reload the tray Procedure Remove Trays 3 and 4 Replace Tray 4 with Tray 3 H8 4 occurs Y N Replace the faulty part of the Tray 4 Actuator Check the installation of the Tray 4 Paper Size Switch The Tray 4 Paper Size Switch is installed correctly N Install the Tray 4 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP H9 3000 STM NVM Out Of Order RAP NVM data error occurred in the STM PWB Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB 2 PWB and STM PWB connector The connectors are connected correctly N Connect the connectors Turn on the
86. button to ensure that there are no jobs in progress 1 Open the Left Cover Assembly PL 2 5 2 Open the Front Cover CAUTION If Cartridge will be exposed to light for several minutes store cartridge away from direct light source 3 Remove the XERO Developer Cartridge Figure 1 1 Remove the XERO Developer Cartridge jOch40402 Figure 1 Removing the XERO Developer Cartridge j0ch40402 Replacement NOTE Push in the handle of the XERO Developer Cartridge until the handle latches securely 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 15 REP 4 1 1 4 1 2 Toner Cartridge Parts List on PL 4 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 the Front Cover 2 Removethe Toner Cartridge Figure 1 1 Release and pull out Toner Cartridge JOch40403 Figure 1 Removing the Toner Cartridge j0ch40403 Replacement T To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP
87. detected at a different location If it can be detected by SW this Replace ESS PWB PL 9 2 is necessary 116 333 LocalTalk related Fatal Error LocalTalk related system call Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Replace ESS PWB PL 9 2 3 Collect the data 116 340 Insufficient Memory Short of page memory input buffer or work area Power OFF ON Task activation failure due to Malloc error or other If continue perform the following 1 Add Memory 2 Extract the PostScript option 116 348 Redirector Fail Fatal Error detected by Redirector 1 Power OFF ON 2 Reconnect and Replace Printer Kit 3 Reconnect and Replace RAM DIMM 4 Replace ESS PWB PL 9 2 116 349 Pfile function call error by SIF 1 Power OFF ON 2 Reconnect and Replace Printer Kit 3 Reconnect and Replace RAM DIMM 4 Replace ESS PWB PL 9 2 116 350 AppleTalk general Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data Initial Issue 12 2004 Status Indicator RAPs CCC118
88. document detected within the specified time Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Measure the voltage between the DADF ADF PWB DF CN10 3 and the GND BSD Clear away the foreign substances and paper powder Correct the distortion 5 4 Flag 2 Place paper in front of the Document Feed Sensor receiver The voltage on Load the document into the ADF and make a copy The document is fed into the machine Y N Replace the Document Feed Sensor PL 15 9 Check for noise in Document Drive Motor operation The Document Drive Motor can be heard Replace the DADF ADF PWB PL 15 3 Y N Check the connection of each Document Drive Motor and DADF ADF PWB Replace the DADF ADF PWB PL 15 3 connector The connectors are connected correctly N Connect the connectors Replace the Document Drive Motor
89. 1 0 REGISTRATION CLUTCH DOUBLE 1 PLUG 1 l DF16 DF16 EXIT REVERSE 55 2 1 CLUTCH f ELU BLU DADF ONLY DOUBLE i PLUG DF7 DF7 EXIT REVERSE t 2 1 SOLENOID WHT WHT DADF ONLY Re Re iuum fol pa A SR mr x 1 EXT 1 FOREIGN 35 GRY INTERFACE i0ch7312 Figure 1 WIRE NET 24VDC 1 j0ch7312 Wiring Data 12 2004 Initial Issue 7 3 12 Wire Net 24VDC 1 7 36 CCC118 WCM118 7 3 13 Wire Net 24VDC 2 7 3 13 WIRE 24VDC 2 MCU PWB LEFT COVER 14 MCU FRONT 14 MCU PWB INTERLOOK PWB COVER SWITCH INTERLOCK SWITCH J522 J400 345 J120 J120 J405 J405 J121 Ji21 J405 J403 J500 FROM WIRE 4 Al Vy Bi _____ 2 3 ______A A cS Bi 4 Al 15 24VDC 1 ORN ORN ORN ORN ORN BLU BLU J408 J214 41 FUSE FUSEI By 2 41 2 2 24VDC MAIN DRIVE E ASSEMBLY EXIT MOTOR BLU F2 CHIP FUSE FUSE2 72 24VDC 4206 RED OFFSET MOTOR RED L DOUBLE PLUG F3 CHIP FUSE FUSE3 72 2 24VD0 J403 pais ans REGISTRATION 86 BLU CLUTCH DOUBLE BUG ROS ASSEMBLY 408 P620 4620 130 7 4 1 5 ROS MOTOR BLU DOUBLE DOUBLE PLUG PLUG 5 J411 P605 4 5 4605 P205 1 2 4205 FE
90. 1 The wire between the connectors is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit A B A B Measure the voltage between the DADF ADF PWB DF CN6 3 and the GND BSD 5 4 Flag 1 The voltage is approx 24VDC Y N Replace the DADF ADF PWB PL 15 3 Replace the Document Registration Clutch PL 15 5 followed by the DADF ADF PWB PL 15 3 Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes Y N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF 14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The voltage changes Replace the Document Lead Edge Sensor PL 15 7 Replace the DADF ADF PWB PL 15 3 Replace the DADF ADF PWB PL 15 3
91. 1 Inverter OCT 2 Inverter Only FUSER Table 6 FUSER CE access Chain Func Name Value Initial Value 1 Count R Init Remarks 37 3 FSR Case1 MotOnTmp T1 0 99 85 1degree Nominal 185 deg C Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 27 NVRAM R W Table 6 FUSER CE access Chain Func Value Initial Value 1 Count R W Init Remarks 37 4 FSR Stby Lamp ON Temp 0 99 55 1degree Nominal 155 deg C Note Set the same value of Chain Func 38 35 37 9 FSR Stby LampOFF Temp 0 99 65 1degree Nominal 165 Note Set the same value of Chain Func 38 36 37 52 FSR C1 Rdy Tmp T READY 0 90 85 1degree Nominal 185 deg C 37 56 FSR 1 PcycT 0 99 0 40ms 37 57 FSR Case2 MotOnTmp TR 0 99 55 1degree Nominal 155 deg C 38 35 FSR LowPowM Lp On T45 0 99 55 1degree Nominal 155 deg C Note Set same value of Chain Func 37 4 38 36 FSR LowPowM Lp Off T46 0 99 65 1degree Nominal 165 deg C Note Set the same value of Chain Func 37 9 38 44 FSR SmearPrevMainMot TM 0 75 5 40ms O O Nominal 200ms 50 20 FSR Reset FuserOverTemp 0 99 0 O reset 1 FS1 Detected over temp 2 FS2 Detected over temp 3 On time Fail 5 Cold Sagging Fail Only reset is possible in the diagnostics mode HFSI Table 7 HFSI CE ac
92. 1101 13 times 1110 14 times 1111 15 times 198 7 6 Resend Document Attempt Set 00 0 01 1 time 10 2 times 11 3 times ting 209 1 External Telephone mode O Enable disable Start button when external telephone is busy 0 Enable Start 1 Disable Start 269 7 0 Tone High Low Level Setting O Sets the for tones between high and low levels 00000000 2 0dB 11111111 2 5dB 432 7 6 Pulse Make PSTN1 5 Sets the Make of the pulse signal 00 33 01 40 433 0 Pulse Make Setting Switch O Set this Bit to 1 when pulse Make fine tuning is required 0 Use default settings MODE432 Bit7 6 1 Use adjusted settings MODE434 435 434 7 0 Make Time Make Break Adjust O Sets the Make Time in increments of 1 2400sec 10PPS Make 33 10100000 20PPS ment PSTN1 33 01010000 10PPS Make 40 01100000 20PPS Make 40 00110000 00000001 0 417msec to 00101000 16 6msec 20PPS 33 to 11111111 106 2msec 435 7 0 Break Time Make Break Adjust O Sets the Break Time in increments of 1 2400sec 10PPS Make 33 01010000 20PPS Make ment PSTN1 33 00101000 10PPS Make 40 10010000 20PPS Make 40 01001000 00000001 0 417msec to 01010000 33 3msec 20PPS 67 to 11111111 106 2msec 438 7 0 Minimum Pause Duration Sets the minimum pause duration This switch is only available PSTN1 00000001 10msec to PSTN1 01010001 810msec to 11111111 2550mec 440 7 0 Estimated Time to Conne
93. 2 and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC A Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 53 1 0023 S1 0024 Y 51 0025 DADF Static JAM RAP eplace the 15 3 o The document remains on the Document Feed Sensor the Document Lead Edge Sensor and Measure the voltage between the DADF ADF PWB DF CN10 3 andthe GND BSD Ihe Invert Sensor 5 4 Flag 2 Place paper in front of the Document Feed Sensor receiver The voltage t changes Initial Actions Y N Refer to BSD 5 2 5 4 5 5 Replace the Document Feed Sensor PL 15 9 Power OFF ON Replace the DADF ADF PWB PL 15 3 Check that there are no foreign substances or dirt on the Document Lead Edge Sensor Replace the DADF ADF PWB PL 15 3 Check that there are no foreign substances or dirt on the Document Feed Sensor Check that there are no foreign substances or dirt on the Invert Sensor Procedure Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes Y N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit s
94. 2 and the MCU PWB PL 9 1 J7 2000 XERO Developer Cartridge Data Write Failure RAP Data write error occurred in the XERO CRUM Tag in the XERO Developer Cartridge Initial Actions Refer to BSD 9 1 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Y N Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The XERO CRUM PWB is correctly Y N Install the XERO CRUM PWB PL 4 2 correctly installed Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the XERO CRUM PWB P J126 P J126 is connected correctly Y N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the CRUM PWB PL 4 2 and the MCU PWB PL 9 1 Status Indicator RAPs J7 1000 J7 2000 12 2004 Initial Issue CCC118 WCM118 47 3000 XERO Developer Cartridge
95. 2 Chain Func 29 35 29 25 29 15 29 5 jOch41304 Figure 4 Removing the Tray 2 Feeder j0ch41304 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 89 REP 13 1 1 13 3 1 Feed Retard Nudger Roll 3 Parts List on PL 13 3 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE The Feed Retard and Nudger Roll must be replaced at the same time 1 Remove the paper tray for the Feed Retard Nudger Roll to be replaced a Pull out tray and remove paper b Ensure tray is pulled out to the stop Lift end and pull out to remove 2 Reach in to paper tray cavity in machine and pull Front Chute forward PL 12 3 Remove the Feed Retard Nudger Roll Figure 1 1 Release the lock tab and pull off the Feed Retard Nudger Rolls jOch41210 Figure 1 Removing the Feed Retard Nudger Roll j0ch41210 Replacement 1 2 To install carry out the removal steps in reverse order When replacing enter Diag mode Clear the counter Tray 2 Chain Func 29 37 29 27 29 17 29 7 Repa
96. 2 4 The display changes Y N Check the connection of P J104 P J104 is connected correctly Y N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC Initial Issue 12 2004 CCC118 WCM118 2 111 Status Indicator RAPs OF3 OF4 Y N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 OF5 Warning Paper Size Mismatch In Width RAP Paper width is incorrect Initial Actions Power OFF ON Reload the tray Procedure Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Clear away the foreign substances and paper powder Correct the distortion Feed paper from another tray The problem occurs when paper is fed from another tray Check the guide The guide is set correctly Set the guide correct
97. 2 i0ch7303 Figure 1 WIRE NET 3 3VDC j0ch7303 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 27 7 3 3 Wire Net 3 3VDC 7 3 4 Wire Net DC 3 3VRTN O ete men eee 7 3 4 WIRE NET DC COM 3 3VRTN TSTM OPTION EXT PWB PWB 23 FROM WIRE NET EXT 1 DC COM l MFC CN H5VRTN 4 6 15 21 27 33 39 45 51 ROWER UNTI 6 62 65 67 69 75 81 87 sni LOW VOLTAGE 92 98 100 106 111 116 J548C 4184 POWER SUPPLY DECOM 5 3 TRAY2 PAPER 72 vio SIZE SWITCH FAX PWB in Sao en a ee EXT CN2 ZIMOPTION eA ADC 2 PWB 1 FROM WIRE NET um 2101415161825 _ 482 620 ADC FAXCNI 48121620 1 FAX ONS be COM 6967388388034 2428 32 36 p 2428 3236 G5VRTN 4 CABLE ni DECOM J548 4824 TRAY4 PAPER 74 SIZE SWITCH CONTROL 21 N TEL PWB PANEL PWB i 4820 TRAYS PAPER 23 2 2 UL ONI TEL CN2 vio SKE SWITOH 78 ue RED ER rm mn c ee a pee Mn Mm Do po ph LA 1 DADF ADF OPTION MCU PWB DADF ADF PWB J701 J401 FROM WIRE DG COM 1 15 11 BLU A20 B6 B10 l 5 1 B6B1 815 820 i i 1 NOT DF CNIO 3 3VDC DFW INVER
98. 3 and the GND BSD 1 1 Flag 1 The voltage is 24VDC Y N Replace the Power Unit PL 9 1 Repair the open circuit between J522 and J400 Replace the MCU PWB PL 9 1 Replace the ROS Assembly PL 3 1 followed by the PWB PL 9 1 Install the XERO Developer Cartridge securely Measure the voltage between the MCU PWB P406 1 and the GND BSD 6 4 Flag 1 The voltage is 5VDC Y N Replace the MCU PWB PL 9 1 Replace the ROS Assembly PL 3 1 followed by the MCU PWB PL 9 1 U4 1000 Fuser On Time Failure RAP After the Main Lamp turned On during warm up the Control Thermistor did not detect READY temperature within the specified time After the Lamp turned On during standby the Control Thermistor did not detect specific temperature within the specified time After the Sub Lamp turned On during standby the Control Thermistor did not detect specific temperature within the specified time The Control Thermistor did not detect the empty rotation finishing temperature within the specified time after empty rotation started After the Main Lamp turned On during printing the Control Thermistor did not detect specific temperature within the specified time After the Sub Lamp turned On during printing the Control Thermistor did not detect a specific temperature within the specified time Initial Actions Refer to BSD 10 1 Power OFF ON Procedure NOTE When U4 1
99. 40 1000 Main Motor Stop Error RAP U0 2000 Image Ready Error Due to MCU PWB control failure the Main Motor did not stop when no paper was being fed The MCU PWB did not receive the ESS PWB image ready signal within the specified time Initial Actions Initial Actions Refer to BSD 4 1 Refer to BSD 16 1 Power OFF ON Power OFF ON Procedure Procedure Check the ROM version by executing NVM 60 1 ROM Version The ROM is the latest Check the ROM version by executing NVM 60 1 ROM Version The ROM 15 the latest version version N N Replace the ROM with the latest version Replace the ROM with the latest version Replace the MCU PWB PL 9 1 Check the connections of P J401 P J402 J701 J702 P J401 P J402 4701 and J702 are connected correctly N Connect P J401 P J402 J701 and 4702 Check the wire between J401 and J701 and between J402 and J702 for an open circuit or a short circuit The wires between J401 and 4701 and between J402 and J702 conducting without an open circuit or a short circuit N Repair the open circuit short circuit Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 57 U0 1000 00 2000 01 1000 Motor Failure RAP Y N Replace the Main Drive Assembly PL 1 1 The Main Motor is not rotating at the specified speed P Remove the foreign substances that are interfering with op
100. 5 604K 20470 PL 8 2 PL 15 5 604K 20500 PL 1 1 PL 15 9 604K 20530 PL 12 3 126K 16451 PL 5 1 PL 13 3 126K 16461 PL 5 1 604K 20540 PL 12 2 127K 37961 PL 6 2 PL 13 2 PL 6 3 604K 20550 PL 2 1 127K 37970 PL 8 1 PL 12 1 Parts List 12 2004 Initial Issue Part Number Index 5 72 CCC118 WCM118 Table 1 Part Number Index Table 1 Part Number Index Part Number Part List Part Number Part List PL 12 2 802K 74150 PL 11 1 PL 13 2 806 04191 PL 2 2 604K 20720 PL 12 5 806E 04920 PL 11 3 PL 12 6 809 27650 PL 2 2 604K 20910 PL 3 1 809E 37170 PL 8 1 801K 05762 PL 7 1 809E 38160 PL 7 1 PL 7 2 809E 42201 PL 5 1 801K 15460 PL 15 2 815E 08650 PL 11 2 802E 54750 PL 12 7 830E 45710 PL 12 4 802E 54762 PL 12 7 849E 13981 PL 2 7 802E 54771 PL 12 7 893E 16030 PL 2 1 802E 55172 PL 8 1 893E 17540 PL 11 1 802E 55211 PL 7 1 893E 17550 PL 11 1 802E 55731 PL 10 2 893E 20820 PL 13 1 802E 55770 PL 7 1 893E 23040 PL 2 1 802E 55780 PL 10 2 893E 30150 PL 11 1 802E 55791 PL 10 2 930W 00103 PL 2 1 802E 55800 PL 10 2 PL 6 3 802E 55815 PL 10 2 PL 7 1 802E 55820 PL 10 2 PL 8 1 802E 62590 PL 10 2 PL 12 3 802E 64120 PL 11 7 PL 12 3 802E 68620 PL 11 7 PL 13 3 802E 68630 PL 15 2 PL 13 3 802E 68640 PL 15 2 960K 02580 PL 9 3 802E 68680 PL 15 4 960K 02590 PL 9 3 802K 49240 PL 2 5 960K 02720 PL 11 6 802K 53505 PL 12 4 960K 02730 PL 11 7
101. 6 NN LD INTLK 5VDG SOS SENSOR 42011 4201 2 ig GRY 3 SOS SENSED SIGNAL Figure 4 LASER CONTROL AND SCANING 0 90604 Ys St LASER SCANNED IMAGE jOch90604 Initial Issue CCC118 WCM118 12 2004 7 61 Wiring Data Chain 6 Imaging VO 6 15 ROS MOTOR ON L 5VDG P620 ROS MOTOR CLOCK e DOUBLE PLUG J620 2 3 1 gt BLU ROS ASSEMBLY PL3 1 ROS MOTOR POLYGON MIRROR 64 DRIVE CC m m RR RC E 4 5 6 j0ch90605 Figure 5 ROS MOTOR CONTROL j0ch90605 Wiring Data 12 2004 Initial Issue Chain 6 Imaging 7 62 CCC118 WCM118 Chain 7 Paper Supply l 7 1 TRAY1 PAPER SIZE SENSING B D E F 4 5VDG CH1 1 DC COM CH1 1 Paper Size Sensor senses document size based on voltage value corresponding to combined resistance value xm 0 The table below shows patterns of switch ON and OFF operations voltage values A D conversion values corresponding to paper sizes each Paper Size A D Conversion
102. 6 Removing the Document Tray Assembly j0ch41508 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP 15 2 1 4 98 Initial Issue CCC118 WCM118 15 2 2 DADF ADF Feeder Assembly 5 Remove the Rear Blind Cover Figure 1 Parts List on PL 15 2 1 Remove the Tapping Screw 2 Remove the Rear Blind Cover Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the DADF ADF REP 15 1 1 2 Remove the following covers Front Cover REP 15 2 3 Cover REP 15 2 4 3 Open the Top Cover PL 15 4 4 Remove the Document Tray Assembly REP 15 2 1 jOch41509 Figure 1 Removing the Rear Blind Cover j0ch41509 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 99 REP 15 2 2 6 Disconnect the DADF ADF PWB connectors Figure 2 1 Disconnect the connectors x5 jOch41510 Figure 2 Disconnecting the PWB connectors j0ch41510 7 Disconnect the connector Figure 3 1 Disconnect the connector jOch41542 Figur
103. 9 1 Replace the MCU PWB PL 9 1 Check the connections of P J522 and P J400 P J522 and P J400 are connected correctly Initial Issue 12 2004 Status Indicator 118 WCM118 2 113 OF6 OF7 Cover IOT Front Cover Open The Front Cover is open Initial Actions Refer to BSD 1 4 Power OFF ON Reload the tray Procedure Check the opening closing of the Front Cover The Front Cover can be opened closed Correct the installation of the Front Cover Check the installation of the Front Cover Interlock Switch The Front Cover Interlock Switch is installed correctly N Install the Front Cover Interlock Switch correctly PL 9 1 Execute Input Output Check 1 12 Front Cover Interlock Switch Open and close the Front Cover The display changes N Check the connections of P J121 and P J405 P J121 and P J405 are connected correctly N Connect P J121 and P J405 Check the wire between J405 and J121 for an open circuit or a short circuit BSD 1 4 Flag 5 Flag 6 The wire between J405 and J121 is conducting without an open circuit or a short circuit Y N Repair the open circuit short circuit Check the conductivity of the Front Cover Interlock Switch PL 9 1 between J405 3 and J405 4 BSD 1 4 Flag 5 Flag 6 The wire between J405 3 and J405 4 is connecting successfully when the Front Cover is closed and is insulated when the cover is open N Replace t
104. 9 1 1 The voltage is approx 24VDC N Replace the PWB PL 9 1 Execute Input Output Check 15 63 Dispense Motor ON Measure the voltage between the PWB 420 1 and the GND BSD 9 3 2 The voltage is approx OVDC N Replace the MCU PWB PL 9 1 Check the wire between J420 and J216 for an open circuit or a short circuit BSD 9 3 Flag 1 Flag 2 The wire between J420 and J216 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Dispense Motor PL 4 2 Check the Transport Pipe The Transport Pipe is not blocked Y N Clear the blockage Replace the XERO Developer Cartridge PL 4 1 followed by the MCU PWB PL 9 1 Status Indicator RAPs 12 2004 Initial Issue U5 1000 U6 2000 2 62 CCC118 WCM118 06 3000 NVM Data Defect NVM data error occurred in the MCU PWB Initial Actions Refer to BSD 3 1 U6 4000 NVM Read Write Cannot Be Executed RAP The MCU PWB NVM failed during the Read Write operation Initial Actions Refer to BSD 3 1 Power OFF ON Power OFF ON Procedure Procedure Check the connection of each MCU PWB connector The connectors are connected Check the connection of each MCU PWB connector The connectors are connected correctly correctly N Connect the connectors Connect the connectors Turn on the power again U6 3 reoccurs Turn on the power again U6 4 reoccurs N N End E
105. Action 116 396 Mail 10 related Fatal Error Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 398 IPP related Fatal Error Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 399 JME related critical error Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the detail continue perform the following a Reinstall the ESS software b Replace ESS PWB 116 701 Forced duplex printing Add memory 116 702 Print in substitute font 116 703 PS Interpret Error Language interpretation processing error Correct job data 116 710 HP GL spool file over flow Increase HP GL Spool Size 116 711 PLW Form Overlay Error PLW form amp paper not to be overlayed due to mismatch in drawing size orientation Select paper of the same size orientation as those of the registered form Initial Issue Status Indicator RA
106. Adjustment Side Guide value is stored in System Data read Diag 20 16 when executed with the MPT Side Guide at maximum Not available width position 20 58 MCU NVM Set Initial Value in MCU s System Data Not available 23 10 Test Print Execute test pattern printing Not available 23 11 No Paper Run Execute No Paper Run test Not available 23 13 Tone Up Execute Tone Up Not available General Procedures Information 12 2004 Initial Issue Input Output Check 6 44 CCC118 WCM118 Table 3 Special Test List Chain Func Name Description Remarks 23 14 Tone Down Execute Tone Down Not available 43 1 ATC Check A machine reads a ATC sensor and stores a target value output value and a result of a decision Not available ATC Check P ESS 1 function of reading out below mentioned data on ATC when Start is pressed down Diagnostic Menu Adjustment is displayed 2 function of adjusting TONE toner density UP darker or DOWN lighter The gt button leads to a display of the Adjustment Menu below NOTE Data reading out should be performed before TONE UP DOWN Adjustment See ADJ 4 1 1 Toner Density Adjustment Select a desired item and perform it using the gt button NVM Initialization S2E Settings RAM Settings Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 45 Input Output Check ATC Check P ESS General Procedures Information 12 2004 Initial Issue Inpu
107. BSD 17 1 Power OFF ON Check the line type setting Check the one touch dial setting Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 03xxxx Password Mismatch During Send RAP When sending the passwords in the remote machine and the machine did not match Initial Actions Refer to BSD 17 1 Power OFF ON Check the password settings in the remote machine and the machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 02 12 2004 2 68 Initial Issue CCC118 WCM118 04 Password Mismatch During Receive RAP When receiving the passwords in the remote machine and the machine did not match Initial Actions Refer to BSD 17 1 Power OFF ON Check the password settings in the remote machine and the machine Procedure Check the
108. Cartridge PL 4 1 and reinstall Turn the power and print The problem reoccurs N Install new XERO Developer Cartridge PL 4 1 the power Off On and print The problem reoccurs N Check the surface of the for dirt and distortion The surface of the BTR is clean and there is no distortion N Clean the If there is distortion replace the BTR PL 2 5 Remove the HVPS and reinstall Turn the power Off On and print The problem reoccurs N End Replace the MCU PWB PL 9 1 followed by the HVPS PL 9 1 and the ESS PWB PL 9 2 Initial Issue CCC118 WCM118 12 2004 3 5 Image Quality 195 1Q6 107 Deletion RAP Part of the image is missing Procedure Check the paper type Paper used is within specifications Y N Use paper within specifications Use paper from a freshly opened packet The problem reoccurs N End Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs N Install a new XERO Developer Cartridge PL 4 1 Turn the power Off On and print The 108 Skew Misregistration RAP Printed images are not parallel to the edges of the paper Procedure Check the location where the machine is installed The machine is installed on a stable level surface N Install the machine on a stable level surface Remove the XERO Developer Cartridge PL 4
109. Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the Toner CRUM PWB P J217 P J217 is connected correctly Y N Connect P J217 Check the wire between P127 and J414 for an open circuit or a short circuit BSD 9 1 Flag 3 Flag 4 The wire between P127 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB J414 6 and the GND BSD 9 1 Flag 4 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the Toner Cartridge PL 4 1 followed by the Toner CRUM PWB PL 4 2 and the MCU PWB PL 9 1 Status Indicator RAPs J8 2000 J8 3000 12 2004 Initial Issue CCC118 WCM118 51 0000 Error Replace the PWB PL 11 5 followed by the NSC PWB PL 11 5 During the Read operation the Carriage Sensor did not change within the specified time When paper passed through the Carriage Sensor other than during the Read operation the Carriage Sensor did not change within the specified time Initial Actions Refer to BSD 6 3 Power OFF ON Check that the carriage locks are open 2 locations Procedure Enter Diag mode and select gt Carriage Alternately execute Lock and Maintenance The carriage moves Y N Check the connection of each NSC PWB NBCR PWB and Carriage Motor c
110. Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 24 STM Takeaway Roll Clutch ON The STM Takeaway Roll Clutch PL 13 6 can be heard Y N Connect P J280 and P J552C Measure the resistance of the STM Takeaway Roll Clutch PL 13 6 BSD 8 2 Flag 3 Between P280 1 and P280 2 There is no open circuit Replace the STM Takeaway Roll Clutch PL 13 6 Check the wire between J280 and J552C for an open circuit or a short circuit BSD 8 2 Flag 3 The wire between J280 and J552C is conducting without an open
111. Cover Figure 1 Parts List on PL 11 4 1 Remove the screws x4 2 Remove the Tapping Screws x5 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts a Platen Cover PL 11 1 b DADF ADF REP 15 1 1 Control Panel REP 11 1 1 j0ch41139 Figure 1 Removing the IIT Upper screws j0ch41139 3 Remove the IIT Upper Cover Figure 2 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 57 REP 11 4 1 17 3 M E L f P 4 Pro jection EN Projection jOch41149 jOch41142 Figure 2 Removing the IIT Upper Cover j0ch41149 Figure 3 Removing the INV Bracket j0ch41142 4 Remove the INV Bracket Figure 3 5 Disconnect the connector Figure 4 1 Remove the screw 1 Release the clamps x2 and remove the Wire Harness 2 Remove the INV Bracket 2 Disconnect the connector Repairs Adjustments 12 2004 Ini
112. DC COM CH1 2 DUPLEX PWB PL amp 1 DUPLEX OPEN SWITCH PL8 1 Check 8 33 DUPLEX OPEN SWITCH CLOSED L 5VDC DC COM CH1 2 DADF ADF TOP COVER SWITCH PL15 9 Status 054 1 DADF ADF COVER SWITCH DF CN14 COVER CLOSED H 3 3VDC DF 14 1 0018 y 222727 coe 51 0027 CH1 3 S1 0027 When the top cover is closed the signal level of DADF ADF Top Cover Switch is high j0ch90105 Figure 5 COVER OPEN SENSING OPTION STM 2TM DUPLEX DADF ADF j0ch90105 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 45 Chain 1 Standby Power Chain 2 User Interface 2 1 CONTROL PANEL EXT PWB PL11 6 CNI EXT EXT CN3 LCD CS UI GRY LCD AQ GRY LCD SERIAL DATA CONTROL PANEL PWB PL11 7 8 LGD CLOCK 8 2 g X RX DATA 3 lt BUSY 8 lt BUSY 3 2 CPU RESET 5 amp 5 o a np gt gt gt o TEN KEY PL11 7 FUNCTION KEY PL11 7 STOP KEY PL11 7 POWER SAVE KEY PL11 7 RESET KEY PL11 7 START KEY PL11 7 WORK CENTRE M118 BUZZER FAX UNIT CONTROL PANEL PWB Madire Status 1 DE Dial x e Ol D s in Memory Ol
113. Dispense Motor Figure 4 1 Disconnect P J126 2 Remove the screws x4 Repairs Adjustments REP 4 2 1 Initial Issue 118 WCM118 12 2004 4 18 3 Remove the Dispense Motor jOch40401 Figure 4 Removing the Dispense Motor j0ch40401 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 CCC118 WCM118 4 19 Repairs Adjustments REP 4 2 1 Repairs Adjustments 12 2004 Initial Issue 4 2 1 4 20 CCC118 WCM118 REP 5 1 1 Fuser Assembly Parts List on PL 5 1 Removal NOTE When replacing the Fuser Assembly enter C E mode Clear the Fuser counter Fuser 21 39 21 29 21 19 21 9 WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE Do not start servicing until the Fuser has cooled down 1 Open the Left Cover Assembly PL 2 5 2 Remove the Fuser Assembly Figure 1 1 Free the knobs x2 by turning them 2 Hold the Fuser Assembly by the handles x2 and pull out to remove
114. Drive Assembly WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Paper Transportation REP 2 2 1 Retard Pad WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 2 4 1 Registration Unit WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 2 5 1 Left Chute Unit WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 2 5 2 BTR WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage ave
115. ESG Not Spared 10 105E11660 Power Unit 110V 105E11670 Power Unit 220V 11 101K45550 Chassis Assembly GFI 110V 101K46340 Chassis Assembly GFI 220V 12 Screw PL 9 1 Item 11 13 Bracket GFI P O PL 9 1 Item 11 14 Breaker PL 9 1 11 15 Wire Harness FG P O PL 9 1 Item 11 16 Wire Harness J50 J11 PL 9 1 11 17 Bracket PL 9 1 Item 11 18 Bracket P O PL 9 1 Item 11 19 Holder PL 9 1 11 DN 20 Screw P O PL 9 1 Item 11 p eA o m 2 5 off G e 10 50901 Initial Issue Parts List CCC118 WCM118 12 2004 5 29 PL 9 1 PL 9 2 ESS Item Part Description 1 160K99145 ESS PWB REP 9 2 1 2 537K68431 PS G1 PS DIMM PL9 2 3 ESS Cover 4 133K23850 DDR DIMM 128MB DUMMY 10 50902 Parts List 12 2004 Initial Issue PL 9 2 5 30 CCC118 WCM118 PL 9 3 FAX Item Part Description 1 ADC PWB P O PL 9 3 Item 10 2 Bracket P O PL 9 3 Item 10 PL9 3 3 Speaker PL 9 3 10 10 1 3 4 Fax Cover P O PL 9 3 Item 11 5 Fax PWB 9 3 11 11 4 9 1 3 15 6 960K02580 Fax PWB Assembly 2 7 7 Wire Harness PL 9 3 11 8 TEL PWB P O PL 9 3 Item 11 TS 9 Bracket P O PL 9 3 Item 11 PL9 2 10 960K02590 Bracket Assembly ne
116. Eight bits are in the reverse order on a single byte basis 1st Byte Head Byte of FIF 2nd Byte 3rd Byte hex 2 E F binary Q 011 0 0 0 0 01 1 1 0 1 12 1 111 1 bit 8 7 6 54 3 2 1 16 15 14 13 12 11 10 9 2423 7 jOch61016 Figure 1 jOch61016 Table 1 Bit DIS DTC DCS Description 1 i Fax simple mode i Fax simple mode i Fax Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 47 GP 1 GP2 Table 1 Table 1 Bit DIS DTC DCS Description Bit DIS DTC DCS Description 2 Spare Set up to 0 Spare Set up to 0 15 slow scan line density slow scan line density 2 3 real time i Fax real time i Fax 0 3 85 mm Normal 0 3 85 1 mm Normal 4 Spare Set up to 0 Spare Set up to 0 1 7 7 1 mm Fine 1 7 71 mm Fine 5 Spare Set up to 0 Spare Set up to 0 16 Two Dimension Coding MR Two Dimension Coding MR 6 V 8 capability Invalid Set up to 0 7 Frame size Octet Byte Invalid Set up to 0 M 0 MH 0 256 Octet priority TMR 18 17 Max Record Width Max Record Width 1 64 Octet priority 18 17 00 215mm A4 width 215mm A4 width 8 Spare Set up to 0 Spare Set up to 0 18 17 01 255mm B4 width 255mm B4 width 9 Prep
117. Exit Sensor The voltage changes N Replace the Fuser Exit Sensor PL 5 1 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 1 Main Motor The Main Motor PL 1 1 starts rotating and the Fuser starts up N Check the connections of P J408 and P J214 P J408 and P J214 are connected correctly A Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 21 E1 6000 E3 1000 Connect P J408 and P J214 Check the wire between J408 and J214 for an open circuit or a short circuit The wire between J408 and J214 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P408 8 and the GND BSD 4 1 Flag 1 and between P408 9 and the GND BSD 4 1 Flag 1 The voltage is approx 24VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P408 5 and the GND BSD 4 1 Flag 1 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the Main Drive Assembly PL 1 1 followed by the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 E3 2000 Fuser Exit Sensor Off JAM RAP Too Short After the Fuser Exit Sensor turned On the Fuser Exit Sensor did not turn Off within the specified time Initial Actions Refer to BSD 10 2 Power OFF ON Procedure Check the installation of the Fuser The Fuser is installed correctly N Install
118. Exit Switch On Check Jam BSD8 9 008 114 Exit SNR1 off too short JAM 008 130 Registration SNR on JAM Jam Clear 008 131 E3 1000 FUSER EXIT SNR ON gt OFF TIME FAIL BSD10 2 008 161 C6 1000 DUP MOTOR ON gt REGI SNR ON TIME FAIL Jam between DUP Module and Registration Sensor BSD8 6 10 4 008 182 C8 2000 Remain at T A Roll 2 Sensor Check the machine BSD8 2 008 183 C8 3000 Remain at T A Roll 3 Sensor Check the machine BSD8 3 008 189 Remain at T A Roll 4 Sensor Check the machine 008 191 DUP EXIT SNR ON gt OFF TIME FAIL DUP Exit Switch On Check Jam BSD8 11 008 192 E8 2000 EXIT MOTOR REVERSE ON gt DUP SNR ON TIME FAIL DUP Wait Sensor On Check Jam BSD10 3 10 4 008 211 Detected a connection of different type Power OFF ON BSD1 2 3 3 008 271 DCSYS DM I F Error Duplex Unit was separated after power on 008 272 Duplex Module Communication Fail Framing Overrun Parity error 008 273 DCSYS DM I F Error BCC Error 008 274 DCSYS DM I F Error No Communication 008 310 Controller Failed to send image ready to MCU within 40sec BSD16 1 008 314 DCSYS DM I F Error Duplex Unit was separated after power on If continue replace Duplex unit 008 329 Main Motor can t stop while no feeding for 120sec BSD4 1 008 901 E1 6000 STANDBY JAM Jammed paper on REGI SNR Check the machine BSD8 6 008 903 E3 6000 STANDBY JAM Jammed paper on FUSER EXIT Check the machine BSD10 2 008 904 STANDBY JAM Jammed paper on DUP EXIT S
119. Front Left Cover Figure 12 16 1 Remove the screw 2 Remove the Front Left Cover jOch41001 Figure 12 Removing the Front Left Cover jOch41001 Close the Front Cover Open the DADF ADF or the Platen Cover Remove the IIT Front Cover Figure 13 1 Remove the Tapping Screws x2 2 Push the hooks x2 3 Remove the IIT Front Cover Initial Issue CCC118 WCM118 12 2004 8 9 Accessories 8 1 jOch41101 jOch82014 Figure 13 Removing the IIT Front Cover j0ch41101 Figure 14 Removing the LCD Cover DC j0ch82014 17 Remove the LCD Cover DC Figure 14 18 Remove the Clip Tray Figure 15 1 Remove the LCD Cover DC 1 Remove the Clip Tray Accessories 12 2004 Initial Issue 8 1 8 10 CCC118 WCM118 jOch82015 jOch82016 Figure 15 Removing the Clip Tray 0 82015 Figure 16 Installing the Fax Control Panel jOch82016 19 Install the Fax Control Panel Figure 16 20 Install the LCD Cover MF Figure 17 1 Install the Fax Control Panel 1 Install the LCD Cover MF 2 Connect the connectors Initial Issue 12 2004 Accessories CCC118 WCM118 8 11 8 1 jOch82017 Figure 17 Installing the LCD Cover MF j0ch82017 21 Restore the Front Left Cover and the IIT Front Cover to their original positions 22 Connect the data cable to the LINE Figure 18 1 Install the Core 2 Connect to the LINE jOch82018 Figure 18 Connecting the data cable j0ch82018 23 Paste on the mod
120. Gear 23 P O PL 15 4 Item 3 23 Gear 23 DADF Only P O PL 15 4 Item 3 24 Gear 39T P O PL 15 4 Item 3 25 Gear 29 P O PL 15 4 Item 3 26 Gear 60T 27T P O PL 15 4 3 27 Gear 29T P O PL 15 4 Item 3 28 Bearing Oil less ADF Only PL 15 4 Item 3 29 DADF Document Drive Motor Assembly P O PL 15 4 Item 3 ADF Document Drive Motor ADF Unique Parts Och51505 Assembly P O PL 15 4 Item 3 Parts List 12 2004 Initial Issue PL 15 5 5 64 CCC118 WCM118 PL 15 6 DADF ADF Retard Roll Component Item Part Description PL15 6 1 059K35940 Retard Roll Assembly with 2 3 PL 15 8 3 4 2 Registration Mylar PL 15 5 2 D lt Item 9 3 Retard Mylar P O PL 15 5 Item 9 4 4 Base Lower Feeder Assembly PL ps 15 7 P O PL 15 5 Item 9 x 5 15 5 9 25 6 Solenoid Arm P O PL 15 5 Item 9 A 7 Shaft P O PL 15 5 9 E i 8 Paper Guide Plate P O PL 15 5 lt lt I P d Item 9 lt 2 9 Bearing Oil less P O PL 15 5 9 10 Gear 15T P O PL 15 5 Item 9 11 Lift Shaft PL 15 5 Item 9 T 12 Lift DADF Only P O PL 15 5 Item 9 4 PL15 7 10 51506 Initial Issue 12 2004 Parts List CCC118 WCM118 5 65 PL 15 6 PL 15 7 DADF ADF Lower Feeder Assembly Item Part Description PL15 7 1 Bottom Chute with Item 18 PL 15 6 Item 4 19 11 17 2 White Sheet P O PL 15 6
121. Initial Issue 12 2004 CCC118 WCM118 4 73 Repairs Adjustments REP 11 6 1 6 Remove the memory Figure 2 Replacement 1 Release the hooks x2 1 install carry out the removal steps in reverse order 2 Remove the memory 2 new PWB will be installed remove the EP ROM 1222 21 from the old MFC PWB and install it on the new MFC PWB Figure 3 JOch41138 j0ch41148 Figure 2 Removing the memory j0ch41138 Figure 3 Installing the EP ROM j0ch41148 3 After replacing the PWB check the contents of the CE Report printed out in Step 1 and the items prepared in Step 2 Restore the relevant items Repairs Adjustments 12 2004 Initial Issue REP 11 6 1 4 74 CCC118 WCM118 11 6 2 EXT PWB 3 Remove the MFC PWB Figure 1 1 Remove the screws x4 2 Remove the MFC PWB while carefully disconnecting from the EXT PWB Parts List on PL 11 6 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 If necessary backup the contents of the counter and the FAIL JAM Error Hi
122. Item 1 Actuator P O PL 13 4 Item 1 Spring P O PL 13 4 Item 1 Bracket P O PL 13 4 Item 1 Spring P O PL 13 4 Item 1 Bearing P O PL 13 4 Item 1 Bearing P O PL 13 4 Item 1 Pinch Roll P O PL 13 4 Item 1 Single Tray Module Left Cover Switch Bracket Assembly Not Spared Parts List PL 13 3 PL 13 4 12 2004 5 54 Initial Issue CCC118 WCM118 PL 13 5 Roll Single Item Part Description 1 Chute Not Spared Br 2 Cover Not f 3 130K64121 Tray 2 Feed Out Sensor 5 5 D gt 0 4 Wire Harness 0 5 059K26250 Takeaway Roll Assembly eo 6 Bearing P O PL 12 5 Item 10 Initial Issue 12 2004 Parts List CCC118 WCM118 5 55 PL 13 4 PL 13 5 PL 13 6 Electrical Single Tray Item Part 960K07500 121K31530 007K88711 Description PWBA Entry STM Single Tray Module Takeaway Roll Clutch Bracket Not Spared Shaft Not Spared Bearing Not Spared Gear Not Spared Gear Assembly Main STM Gear Not Spared Gear Not Spared Gear Not Spared Wire Harness Gasket Docking Bracket Not Spared Bearing P O PL 12 6 Item 16 Parts List PL 13 5 PL 13 6 12 2004 5 56 Initial Issue CCC118 WCM118 PL 13 7 Cover Single Item Part Description 1 Top Cover Not Spared 2 Left Cover Not Spared 3 Rear Cover Not Spared 4 Foot Not Spared 5 Foot Not Spared
123. Item 4 3 Bottom Sheet P O PL 15 6 Item 4 1 901 1 15 17 4 Base Frame PL 15 6 Item 4 5 Read In Out Roller P O PL 15 6 Item 4 6 Bearing Oil less P O PL 15 6 Item 4 7 Registration Roller P O PL 15 6 18 Pcs Item 4 8 Front Bracket P O PL 15 6 Item 4 9 Bracket PL 15 6 Item 4 10 DADF Invert Gate P O PL 15 6 Item 4 11 Sensor Holder PL 15 7 Item 19 12 Invert Sensor DADF Only P O PL 15 6 Item 4 13 Invert Sensor Actuator DADF Only P O PL 15 6 Item 4 14 Spring DADF Only PL 15 7 Item 19 15 Document Lead Edge Sensor P O PL 15 6 Item 4 16 Document Lead Edge Sensor Actuator P O PL 15 7 Item 19 17 Spring PL 15 7 Item 19 18 Seal P O PL 15 6 Item 4 19 Registration Sensor Assembly DADF P O PL 15 6 Item 4 Registration Sensor Assembly ADF PL 15 6 Item 4 j0ch51507 Parts List 12 2004 Initial Issue PL 15 7 5 66 CCC118 WCM118 PL 15 8 DADF ADF Retard Roll Assembly Item Part Description PL15 8 14 DA 1 Plate P O PL 15 8 Item 25 2 Gear 18T P O PL 15 8 Item 25 2511 16 FEN 3 Bearing P O PL 15 8 Item 25 251 3 5 1 6 11 2 4 Lift Arm DADF Only PL 15 8 Item 25 5 5 Exit Roller PL 15 8 Item 25 SO 6 Rear Exit Arm P O PL 15 8 Item 25 7 Spring Coil P O PL 15 8 Item 25 8 Rear Release PL 15 8 Item 25 9 Front Exit Arm P O PL 15 8 Item 25 10 Spring Coi
124. J661A and 549 are connected correctly N Connect 220 P J661A and P549 Remove the Tray 4 Feed Lift Up Motor PL 12 3 and the Tray 3 Feed Lift Up Motor PL 12 3 Replace the Tray 4 Feed Lift Up Motor with the Tray 3 Feed Lift Up Motor Execute Input Output Check 8 15 Tray 4 Feed Lift Up Motor ON The Tray 3 Feed Lift Up Motor PL 12 3 can be heard Y N Return the Tray 3 Feed Lift Up Motor to its original position Check the wire between J220A and J549 for an open circuit or a short circuit BSD 7 8 Flag 1 The wire between J220A and J549 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Return the Tray 3 Feed Lift Up Motor to its original position Replace the Tray 4 Feed Lift Up Motor PL 12 3 Replace the 2TM PWB PL 12 6 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs C4 0000 4 1000 3 Feed Sensor JAM 4 Feed After the Tray 4 Feed Out Sensor turned On the Tray 3 Feed Out Sensor did not turn On within the specified time Initial Actions Refer to BSD 8 3 8 5 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in t
125. Jack electrical connections FS Fax Scanner RAM Random Access Memory FS Fast Scan direction Inboard to Outboard RAP ee Analysis Procedure for diagnosis of machine status codes and abnormal con ESS Electronig R E Reduction Enlargement refers to features selection or components that enable ENG English reduction or enlargement 2TM Two Tray Module REP Repair Procedure for disassembly and reassembly of component on machine FAX Facsimile RIS Raster Input Scanner FIC Final Integration Center ROM Read Only Memory GND Ground ROS Raster Output Scanner Device that transfers digitally processed image using laser HFSI High Frequency Service Item light to photoreceptor HVPS High Voltage Power Supply SAD Solid Area Density Initial Issue 12 2004 General Procedures Information CCC118 WCM118 Glossary of Terms Table 1 Term Description SCP Service Call Procedure SEF Short Edge Feed Self An automatic process that is used to check Control Logic circuitry Any fault that is test detected during self test is displayed by fault code or by LEDs on PWB SIMM Single Inline Memory Module used to increase printing capacity Simplex Single sided copies FS Fast Scan direction LE to TE TE Trail Edge of copy or print paper with reference to definition of term LE UM Unscheduled Maintenance UI User Interface USB Universal Serial Bus W With indicates machine condition w
126. LEVEL 78 7 35896 1206 P6610 7 8810 J180 TRAY2 LEVEL tH 19 7 0 3 SENSOR GRY VIO SENSOR E 11 i NI 1 i bg 12VDC J102A TRAY4 NO 1 2VDC J181 TRAY2 NO Lil 10 Sad 3 PAPER SENSOR GRY VIO 6 10o 3 PAPER SENSOR z L DOUBLE i PLUG DG DC i ere CONVERTER n api ANDO POSIB TRAYS LEVEL 5VDC GRY VO 1 1 1 3 3VDC T STM 33 00 1 1 1 E i 420 77 l e 1 3 25 Vio PAPER SENSOR ms NET 11 L 3 3VDC 11 J552 4826 OTM TAKE AWAY E 1 4 MOTOR I I Figure 1 WIRE 5VDC 3 j0ch7307 i0ch7307 Initial Issue CCC118 WCM118 12 2004 7 31 Wiring Data 7 3 7 Wire Net 5VDC 3 7 3 8 Wire Net DC COM 5VRTN 1 7 3 8 WIRE COM 5VRTN 1 NBCR PWB NSC PWB LENS ASSEMBLY POWER UNIT CN4 LOW VOLTAGE Nae NS POWER SUPPLY 1256151625 Nse J521 J720 5 10 15 20 EXT CN4 5 10 15 20 3 25 34 3847 25343842 45 46 515257 47 48 49 50 47 48 49 50 58 63 64 75 76 79 BLK HOST CABLE FR a 2468 10 121416 BLU 5VRIN EXT CNG CN3 74 531 jm J400 SEE WIRE NET 1
127. No Paper Sensor 003 954 Tray MPT Empty Add paper BSD7 9 If continue check the MPT No Paper Sensor 003 958 Size mismatch 1 MPT Size mismatch Set the correct paper BSD7 9 003 959 H1 4000 Size mismatch Tray 1 Size mismatch Set the correct paper BSD7 1 If continue check the Tray 1 Paper Size Switch 003 960 H4 2000 Size mismatch Tray 2 Size mismatch Set the correct paper BSD7 2 If continue check the Tray 2 Paper Size Switch 003 961 H4 3000 Size mismatch Tray 3 Size mismatch Set the correct paper BSD7 3 If continue check the Tray 3 4 Paper Size Switch 003 962 H4 4000 Size mismatch Tray 4 Size mismatch Set the correct paper BSD7 4 If continue check the Tray 3 4 Paper Size Switch 003 965 ATS APS No Paper APS ATS NG No Paper Add paper If continue check the Sensor 003 966 ATS APS No Destination Error ATS APS NG except No Paper Change the setting Replace the Tray Assembly If continue check the Sensor 003 985 Check MPT pause Confirm paper size orientation type 004 142 C4 2000 T A ROLL3 SNR ON gt T A ROLL2 SNR ON TIME FAIL Jam between Tray3 Take Away Sensor and Tray2 Take Away Sensor BSD8 2 8 4 004 210 H7 3000 TM NVM of TM is out of order Power OFF ON 01 2 3 3 004 211 H7 4000 TM Can not read from write to the TM NVM Power OFF ON BSD1 2 3 3 004 212 H3 1000 OCT Failure Power OFF ON BSD10 5 Replace OCT1 Motor or SNR 004 311 U1 1000 MC Clock FAIL Power OFF ON BSD4 1 004 312 H7 7000 TM
128. ON j0ch90101 j0ch90101 Initial Issue CCC118 WCM118 12 2004 7 41 Wiring Data Chain 1 Standby Power 1 2 DC POWER DISTRIBUTION MCU 5VDC CH1 1 DC CH1 1 24VDC CH1 1 F1 CHIP FUSE 72 2 F2 CHIP FUSE 72 2 F3 CHIP FUSE 72 2 FUSE 24VDC FUSE2 24VDC FUSE3 24VDC ONO FA CHIP FUSE 72 10 ONO F6 CHIP FUSE 72 2 FUSE4 24VDC FUSE6 24VDC FUSE4 24VDC L DC COM CH1 1 3 DG DG CONVERTER 33VDC 3 3VDC STM SIM FUSEI FUSE1 24VDC DUPLEX PWB L8 1 DC FUSE4 24VDC DUP FUSE FUSE 25 24VDC 2 4 Figure 2 DC POWER DISTRIBUTION MCU j0ch90102 2TM PWB PL12 6 DC DC CONVERTER 3 3VDC 3 3VDC 2TM 2TM FUSEI 24VDC 8 oo jOch90102 Wiring Data Chain 1 Standby Power 12 2004 7 42 Initial Issue CCC118 WCM118 1 3 DC POWER DISTRIBUTION EXT 3 3VDC CH1 1 DC COM CH1 1 PWB PL11 6 EXT CNI 3 3VDC 117 118 6 1 m 33 39 45 51 ALL 56 62 65 67 DC COM 69 75 81 87 92 98 100 106 111 116 NBCR PWB 1 5 DC DC CONVERTER 5VDC J 3 3VDC EXT CNG DC DC CN3 CONVERTER 10 11 12 T DC COM CH1 1 24VDC CH1 1 2 5VDC 3 3VDC ALL 53 545
129. PL 11 2 Item 17 12 Left Rail Bracket P O PL 11 2 17 13 Right Rail Bracket P O PL 11 2 17 14 Left FG Bracket P O PL 11 2 Item 17 15 Right Rail FG Bracket P O PL 11 2 17 16 Shield P O PL 11 2 Item 17 17 110E11550 Platen Open Switch 18 Flat Cable Control Panel P O PL 11 2 Item 17 19 Wire Harness Platen Open Switch P O PL 11 2 Item 17 20 Adjust Screw P O PL 11 2 Item 17 21 Lock Bracket Inventory Location P O PL 11 2 Item 17 jOch51103 Initial Issue 12 2004 Parts List CCC118 WCM118 5 37 PL 11 3 PL 11 4 Module Assembly Item Part Description 1 Mirror Damper 3 P O PL 11 2 item 7 PL11 4 2 Mirror Damper 2 PL 11 2 Item 7 3 Front Mirror Frame P O PL 11 2 Item 7 4 Rear Mirror Frame P O PL 11 2 7 5 Mirror 1 P O PL 11 2 Item 7 6 Mirror 2 P O PL 11 2 Item 7 7 Mirror 3 P O PL 11 2 Item 7 8 Front Mirror Clip P O PL 11 2 Item 7 9 Rear Mirror Clip PL 11 2 Item 7 10 Front Lamp Holder P O PL 11 2 Item 7 11 Rear Lamp Holder PL 11 2 Item 7 12 Sensor Plate PL 11 2 Item 7 13 Rail Contact PL 11 2 7 14 Carriage Cover P O PL 11 2 Item 7 15 Reflector P O PL 11 2 Item 7 16 Reflector Cover P O PL 11 2 Item 7 17 127K40070 Carriage Motor 18 130E87070 Carriage Sensor 19 019E58440 Exposure Lamp REP 11 4 1 20 Center Plate Assembly
130. PL 41 Spring P O PL 12 1 Item 6 PL 12 1 Item 7 12 1 Item 7 42 604K20530 Tray Feed Roller Kit 7 Clutch PL 12 1 Item 43 059K29553 Screw 6 8 One Gear P O PL 12 1 Item 6 9 Gear 33T P O PL 12 1 Item 6 PL 12 1 Item 7 10 Bearing P O PL 12 1 Item 6 PL 12 1 Item 7 11 Shaft P O PL 12 1 Item 6 PL 12 1 Item 7 12 Front Chute P O PL 12 1 Item 6 PL 12 1 Item 7 13 120E22481 Actuator P O PL 12 1 Item 6 PL 12 1 Item 7 14 930W00103 Tray 3 4 Level Sensor 15 930W00103 Tray 3 4 No Paper Sensor 16 962K19692 Wire Harness P O PL 12 1 Item 6 PL 12 1 Item 7 17 Gear 28T 21T P O PL 12 1 Item 6 PL 12 1 Item 7 18 Gear 29 PL 12 1 6 PL 12 1 Item 7 19 Spring P O PL 12 1 6 PL 12 1 Item 7 20 Feed 12 3 1 P O PL 12 3 Item 42 21 005K05890 Oneway Clutch 22 005K06760 Oneway Gear 22T 23 Shaft P O PL 12 1 Item 6 PL 12 1 Item 7 24 Chute P O PL 12 1 6 PL 12 1 Item 7 25 Spring P O PL 12 1 6 PL 12 1 Item 7 26 005K05890 Friction Clutch 27 Support Assembly P O PL 12 1 6 PL 12 1 Item 7 28 Retard REP 12 3 1 PL 12 3 Item 42 Initial Issue 12 2004 Parts List CCC118 WCM118 5 45 PL 12 3 PL 12 4 Left Cover 2Tray Item Part 802K53505 059E98190 830E45710 110E10620 Description Cover Assembly LH 2TM Latch P O PL 12 4 Item 1 Hook P O PL 12 4 Item 1 Handle P O PL 12 4 Item 1
131. Paper Path Sensor Tray Module 0 127 O X X Bit4 FEED OUT 4 SENSOR Bits FEED OUT 3 SENSOR Bit6 FEED OUT 2 SENSOR Bit7 The meaning of the bit 0 without paper 62 2 Paper Path Sensor DM EXIT IOT 0 127 O X X Bit2 WAIT SENSOR Bit7 EXIT 1 SENSOR Bit6 REGI SENSOR The meaning of the bit 0 without paper 1 with paper The renewal precision is 10 ms Procon Table 11 Procon CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 16 33 ATC Code 0 99 55 1 O O O 16 45 Toner residual quantity 0 200 1 23 28 TC Up Down 1 20 1 1 O O O The number of Tone Up Down diagnostics print Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 33 NVRAM R W Table 11 CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 27 52 Toner Empty on Toner Cartridge for 0 1 0 X X 0 Cartridge is not Empty CRUM Read 1 Toner Cartridge is Empty 42 3 Judge 0 1 0 1 0 Normal 1 Abnormal 42 4 Hum Sensor Judge 0 1 1 42 5 0 1 1 42 10 Toner Empty 0 1 0 1 0 1 Abnormal 42 14 Rate of supply toner 10mg s 0 254 20 1 O O 42 15 Toner Empty State NVM 0 to 3 0 4 0 1 42 26 0 99 1
132. Part Number Index This index lists all the spared parts in the machine in numerical order Each number is followed by a reference to the parts list on which the part may be found Other Information Abbreviations Abbreviations are used in the parts lists and the exploded view illustrations to provide information in a limited amount of space The following abbreviations are used in this manual Table 1 Abbreviation Meaning A3 297 x 594 Millimeters A4 210 x 297 Millimeters A5 148 x 210 Millimeters AD Auto Duplex AWG American Wire Gauge EMI Electro Magnetic Induction GB Giga Byte KB Kilo Byte MB Mega Byte MM Millimeters MOD Magneto Optical Drive NOHAD Noise Ozone Heat Air Dirt PL Parts List Part of Table 1 Meaning Abbreviation R E Reduction Enlargement Table 2 Operating Companies Abbreviation Meaning AO Americas Operations NASG US North American Solutions Group US NASG North American Solutions Group Canada Canada XE Xerox Europe Symbology Symbology used in the Parts List section is identified in the Symbology section Service Procedure Referencing part or assembly has an associated repair or adjustment procedure the procedure number will be listed at the end of the part description in the parts lists e g REP 5 1 1 ADJ 11 1 1 Initial Issue CCC118 WCM118 12 2004 5 3 Parts List Int
133. Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts Platen Cover PL 11 1 DADF ADF REP 15 1 1 Control Panel REP 11 1 1 10 41139 Figure 1 Removing the screws j0ch41139 Repairs Adjustments 12 2004 Initial Issue REP 11 2 1 4 46 CCC118 WCM118 4 Secure the cable with tape Figure 3 1 Secure the cable with tape 8 Remove the Upper Cover Figure 2 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover d Projection ON Projection jOch41149 Figure 3 Securing the cable j0ch41105 jOch41105 Figure 2 Removing the IIT Upper Cover j0ch41149 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 47 REP 11 2 1 Remove the spring on the front left Figure 5 1 Remove the spring 5 Remove the cable bracket on the front right Figure 4 6 1 Remove the screw 2 Release the screw 3 Remove the cable bracket 4 Remove the Front Carriage Cable jOch41107 Figure 5 Removing the spring j0ch41107 jOch41106 Figure 4 Removing the bracket j0ch41106 Initial Issue Repairs Adjustments 12 2004 CCC118 WCM118 REP 11 2 1 4 48 7 Remove the rear spring on the rear left Figure 6 8 Remove the Cable Ball on the rear right Figure 7 1 Remove the spring 1 Remove the Cable Ball JOch41150
134. Refer to BSD 8 1 8 6 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 12 Tray 1 Feed Clutch ON The Tray 1 Feed Clutch PL 2 3 can be heard Y N Connect P J217 and P J415 Measure the resi
135. Refer to Chapter 3 IQ1 IOT Image Quality Entry RAP and then proceed with servicing Explain to the operator how to operate the machine correctly There is a problem with the network The UI display is normal Y N Y N There is a problem with network connection Refer to BSD CH2 X and repair the failure in the UI display Y N There is an image quality problem The problem occurs only in Print mode Y N Y N The problem lies in a certain Client PC The problem occurs only in Copy mode Y N Y N There is a problem with a certain application or programming language A The problem occurs only in Fax mode Obtain the latest information on restrictions and technical information Y Proceed accordingly If the cause of the problem is an accessory or the Foreign Interface check that the machine settings are correct refer to the appropriate service manual for the Check the settings of that particular Client PC and if necessary ask the user to procedure and then proceed with servicing reinstall the printer driver The problem occurs only in certain modes such as Broadcast transmission Refer to Chapter 3 IQ1 IOT Image Quality Entry RAP and then proceed with Y N servicing Perform a transmission test with the call center or station The problem reoccurs If the problem persists ask the user to reinstall the printer driver Y N Ask the customer for permission to establish communications Check the machine settings and if necessary ask the user to reinst
136. Repairs Adjustments CCC118 WCM118 4 43 REP 11 1 2 Disconnect the NBCR Host NBCR Power Cable Figure 5 1 Raise the hooks x2 and remove the cables x2 2 Disconnect the connectors x5 5 Pull out the MFC and EXT PWB Box Figure 4 6 1 Disconnect the connectors x4 2 Remove the screws x8 3 Pull out the MFC and EXT PWB Box JOch41133 jOch41113 Figure 5 Disconnecting the cables j0ch41133 Figure 4 Pulling out the MFC and EXT PWB Box j0ch41113 Initial Issue Repairs Adjustments 12 2004 CCC118 WCM118 REP 11 1 2 4 44 7 Remove the MFC and EXT PWB Box Figure 6 1 Remove the and EXT PWB jOch41134 Figure 6 Removing the and EXT PWB Box j0ch41134 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 CCC118 WCM118 4 45 Repairs Adjustments REP 11 1 2 11 2 1 IIT Carriage Assembly 2 Remove the screw from the Upper Cover Figure 1 Parts List on PL 11 2 1 Remove the screws x4 2 Remove the Tapping Screws x5 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models
137. Shaft P O PL 5 1 Item 8 2 Insulator P O PL 5 1 Item 8 3 120E22121 Exit Actuator 4 130E82740 Fuser Exit Sensor 5 809E42201 Actuator Spring 6 Exit Sensor Bracket PL 5 1 Item 8 7 126K16451 Fuser Assembly 120V REP 5 1 1 126 16461 Fuser Assembly 220V 5 1 1 8 Fuser Exit Sensor Assembly jOch50501 Parts List 12 2004 Initial Issue PL 5 1 5 20 CCC118 WCM118 PL 6 1 Exit Assembly Item Part Description 1 059K33550 Exit Assembly PL 6 2 E 059K33030 Exit OCT Assembly PL 6 3 PL6 1 REP 6 1 1 2 Stopper Not Spared 3 Stopper Not Spared 9 jOch50601 Initial Issue 12 2004 Parts List CCC118 WCM118 5 21 PL 6 1 PL 6 2 Exit Assembly Item Part Description 1 Offset Gear P O PL 6 1 Item 1 2 Gear Pulley PL 6 1 Item 1 PL6 2 3 Gear 24T P O PL 6 1 Item 1 4 Bearing P O PL 6 1 1 5 Bearing PL 6 1 1 6 Bearing PL 6 1 1 7 Lower Chute PL 6 1 Item 1 8 OCT Chute P O PL 6 1 Item 1 9 Pinch Roll P O PL 6 1 1 10 Roll P O PL 6 1 Item 1 11 127K37961 Exit Motor 12 Frame P O PL 6 1 Item 1 13 Earth Plate P O PL 6 1 Item 1 14 Bracket PL 6 1 1 15 Spring PL 6 1 Item 1 16 Motor Cover P O PL 6 1 Item 1 17 Belt P O PL 6 1 1 jOch50602 Parts List 12 2004 Initial Issue PL 6 2 5 22 CCC118 WCM
138. Specifications sisi 3 11 IQS1 Solid Area Density Specifications 3 13 1052 Uniformity Specification sisi 3 13 1053 Exposure Level Specification 3 14 1054 Lead Edge Registration 3 14 1055 Side Edge Registration 3 15 1056 Skew 3 16 1057 Lead Edge Deletion Specification 3 17 1058 Trail Edge Deletion Specification 3 18 1059 Side Edge Deletion Specifications 3 18 10510 Resolution Specifications 3 19 10511 Skips And Smears Specification 3 20 10512 Magnification Specification 3 21 10513 Background Specification 3 22 Image Defect Samples Image Defect Samples sise 8 23 IDS 1 Auger Mark 3 23 IDS 2 Strobing 28mm or 14mm Pitch 2 3 24 IDS 3 White Streaks Process 3 24 IDS 4 Black Bands 3 25 IDS 5 Toner Contamination 3 25 IDS 6 Toner Splattering 3 26 IDS 7 White Spots Irregular iere ne e n nnne nr en tente devs 3 26 IDS 8 Transparency Offset 80mm Pitch 3 27 IDS 9 Regular Blanks In Process Direction Spots Streaks Bands etc 3 27 10 10 Regular Toner Contamination In Process Direction Spots Streaks Bands etc 3 28 ID
139. Supply _ B D E F G H J 7 8 TRAY4 PAPER STACKING OPTION 2TM VO Check 8 15 FEED 27M PWB 1 1128 VO CheckL 7 21 TRAY4 FEED DOUBLE TRAY4 FEED LIFT UP MOTOR LIFT UP PLUG ON 24VDC CLOCK MOTOR 1549 P661A CLOCK J220A a 6 FEU 10 6 FORN 1 a i CLOOK B al aia 1 5 Porn p i 2 i d i CLOCK A i 114 2 5 i BLU ORN i Cow wor i i i CLOCK B i 15 1 6 BLU COM i 4 i 4 i i 3 ORN 1 ORN P i i il li 11 4 ORN E TORN T FUSE i ES 24VDC CH1 2 LOADED PAPER 1 0 Check 7 4 DOUBLE 716 J i PLUG TRAY4 LEVEL i SENSOR J101A J661A m P661A LEVEL UP H 5VDG i 0A i VO Check 7 10 TRAYANO NO PAPER 1 2VDC PAPER SENSOR SENSOR 7s 9 PL123 J102A 5 LR i PAPER SENSED L 5VDC T 5VDG 1 Qu Lil di i MSIE E i i i 1 12vpc 10 1 57 16 10 ______________ GRY T vio 5VD
140. The voltage is approx 5VDC Replace the MCU PWB PL 9 1 Replace the Main Drive Assembly PL 1 1 followed by the MCU PWB PL 9 1 Execute Input Output Check 8 17 MPT Feed Solenoid ON The MPT Feed Solenoid PL 7 2 can be heard N Check the connections of P J205 and P J411 P J205 and P J411 are connected correctly N Connect 205 and P J411 Measure the resistance of the MPT Feed Solenoid PL 7 2 BSD 8 1 Flag 1 Between P205 1 and P205 2 The resistance is approx 900hm Replace the Feed Solenoid PL 7 2 Check the wire between P205 and J411 for an open circuit or a short circuit BSD 8 1 Flag 1 The wire between P205 and J411 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs C9 3000 Status Indicator RAPs 12 2004 Initial Issue C9 3000 2 18 118 WCM118 E1 1000 Registration Sensor JAM After the Registration Clutch turned On the Registration Sensor did not turn Off within the specified time Initial Actions Refer to BSD 8 6 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport
141. Time does not include ESS process time for prints 8 5 x 11 A4 LEF Tray 1 Power Consumption 5 minute average Machine Running 1 32 kVA NASG 1 92 kVA ESG max Low Power 42 watts Sleep Mode 10 watts max Environmental Data and Requirements Ambient Temperature and Humidity requirement Minimum 10 C 50 F at 155 humidity Maximum 35 C 99 F at 85 humidity IIT DADF Specifications Table 5 DADF Specifications Document Size Platen Max size 334 x 452 mm Max scannable area 297 x 432 mm Document Size ADF Max 297 x 432 mm Min 128 x 100 mm Document Size DADF 5 5 x 8 5 A5 LEF to 11 x 17 SEF A3 297 x 432 mm Min 128 x 140 mm Document Weight DADF Min 38 gsm 16lb 50 gsm in Duplex mode 128 gsm 32lb Document Capacity DADF 50 sheets 81 4 gsm General Procedures Information 12 2004 Initial Issue Product Specification 6 58 CCC118 WCM118 Common Tools Table 1 Common Tools Product Tools and Test Patterns Table 1 Tools and Test Patterns Description Part Number Description Part Number Screw Driver 3 x 50 600T 40205 Geometric Test Pattern Screw Driver 6 x 100 600T 01989 Copy Paper Carrying Case Screw Driver NO 1 5 x 75 499T 00356 Copy Paper Zip Lock Bag Stubby Driver 600T 40210 Colotech 90 gsm A3 003R 94642 Scr
142. Unable to connect server for file transfer Abort the job by Scan to Server 1 Set the subnet mask and gateway of the main unit correctly 2 Check by ping that M C can be seen from the destination server 3 Check ftp connection from a Win95 or UNIX machine to the destination server 016 790 Scan To E mail Data Spooling RAM Disk Full Mail Send Reduce resolution or size to send divide data into some jobs each of which has a small quantity of pages send in Black amp White binary 016 798 No Trust Marking Option Install the Option as necessary 016 799 Print Instruction Fail detected in PLW Check the printing data 021 730 EP Accessory Canceled Service Ensure that a sufficient amount of money prepaid card rate is supplied 021 940 EP Accessory Disabled Service Insert Xerox Card Copy Card or coin s into the Accessory 081 311 Fatal Error in Fax controller FAXC_ESysinFatalErr Fatal Error Power OFF ON 081 702 Invalid Fax communication parameter FAXC_ElnvalidParam Argument Check the FAX Driver setting Error 081 703 MF SYS memory full FAXC_EmemFull Memory Error Separate the document and delete the stored document that not necessary 081 704 Suspended by user FAXC_EReqStoppedByFU State Error 081 705 Processing rejected due to MF SYS error FAXC_EReqAbortedByFU Check the machine with selected function Request Error 081 706 MF call error of unknown cause FAXC_ESysinErr
143. WCM118 2 99 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 351 EtherTalk related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 352 NetWare related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect or replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 353 Ipd related Fatal Error Power OFF ON If continue perform the following 1 Reinstall the troubleshooting ESS software 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 116 355 SNMP Agent related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 356 EWS related Fatal Error Power OFF ON If continue perform the following 1 Reisntall the ESS software 2 Recheck the boards such as P Kit H
144. Wiring Data Chain 8 Paper Feed and Transportation 8 5 2TM PAPER TRANSPORT DRIVE CONTROL OPTION 2TM 2 TAKE AWAY ROLL DRIVE 2TM TAKE AWAY MOTOR 1 0 Check 8 2 1 PLIZ8 2TM TAKE AWAY MOTOR ON L 5VDG 2TM TAKE AWAY MOTOR wor EZ EN LOCK 2TM TAKE AWAY MOTOR LOCKED j0ch90805 Figure 5 2TM PAPER TRANSPORT DRIVE CONTROL OPTION 2TM j0ch90805 Wiring Data 12 2004 Initial Issue Chain 8 Paper Feed and Transportation 7 76 CCC118 WCM118 REGISTRATION ROLL DRIVE B C D E F G H J 8 6 REGISTRATION MCU PWB REGISTRATION PL9 1 SENSOR ON SIGNAL REGISTRATION 1 0 Check 8 5 5VDC ENSOR REGISTRATION SENSOR PL24 i J104 PAPER SENSED L 5VDC BLU MCU PWB PL9 1 ve ns ais J104 BLU i CH1 1 i B13 1 Y BLU DC COM CHILI AC GISTRATION REGISTRATION CLUTCH Check 8 DOUBLE ON SIGNAL 2 i sek 8 10 J PLUG REGISTRATION CLUTCH gii ON D 24VDC P2 eS BLU i i REGISTRATED 94 i 24VDC 104 MPT FED PAPER PAPER DUPLEX OUT COPY fly TRAY1 FED TRAY MODULE FED PAPER Y j0ch90806 Figure 6 REGISTRATION 0ch90806 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 77 Chain 8 Paper Feed and Transportation Chain 9 Xerographics J 9 1
145. X X 42 44 Temp Now deg C 0 99 1 43 2 Target Last Two Digits 00 99 1 X X 43 3 ATC OUT Last Two Digits 00 99 90 1 O O 43 9 Delta ATC manual Last Two Digits 0 99 0 1 Manual Correction Lower 43 11 Result of ATC Check judgement 0 4 z X X 0 Low 1 Normal 2 High 3 Fail 4 Abnormal end 43 12 ATC Target First Two Digits 00 19 1 X X 43 13 ATC OUT First Two Digits 00 19 3 1 43 19 Delta manual First Two Digits 49 50 50 1 O O O ATC Manual Correction Upper 43 21 Deve ICDC Last Two Digits NVM 0 99 0 1 43 31 Deve ICDC First Two Digits NVM 0 99 0 1 45 10 Old Toner State 0 4 0 1 46 3 LD2 Last Two Digits 00 99 1 O X X 46 13 LD2 First Two Diagits 00 19 1 48 49 LD manual Last Two Digits 00 99 00 1 O O 48 59 LD manual First Two Digits 47 52 50 1 49 7 CRU Last Two Digits 0 99 80 1 49 8 First Two Digits 0 10 3 1 49 63 CRU Recovery end for CRUM Read 0 1 0 1 52 53 PreNear Threshold 0 254 118 1 52 54 PR_VL 30 150 87 1 O O O 53 1 Toner Empty for CRUM Read 0 1 0 1 53 24 OUT Last Two Digits for 00 255 90 1 Read 53 25 ATC OUT First Two Digits for CRUM 00 255 3 1 X X Read General Procedures Information 12 2004 Initial Issue NVRAM R W 6 34 CCC118 WCM118 Table 11
146. a Power Off Report 0 Do not print 1 Print 122 6 5 Transmission Report Output O O Sets the conditions to print a Transmission Report after every operation If nothing is set by the tor this switch will determine whether to print a Transmission Report after sending 00 Do not print 01 Print if unsuccessful 10 Always print 122 7 Auto Activity Report Output O Sets whether to automatically print an Activity Report send receive for every 50 messages 0 Dis able 1 Enable 123 3 Merged Image Transmission Sets whether to process merging for reports with merged images 0 Restrict 1 Allow Report 123 7 6 Transmission Report for Broad Sets the conditions to print a Transmission Report for every operation during broadcast If this is set to cast As Transmission Report settings either MODE122 Bit6 5 or the operator will determine the setting Otherwise this switch will determine the setting 00 Do not print 01 Print if unsuccessful 10 Always print 11 As Transmission Report settings 130 3 1 Default Settings for Density O O 000 Lighten 001 Light 010 Normal 011 Dark 100 Darken mail 130 7 4 Default Settings for Resolution E O O 0010 Text 200dpi 0100 Text 400dpi 0101 Photo 200dpi 0111 Photo 400dpi 1000 Text Photo mail 400dpi 1010 Text 600dpi 1100 Photo 600dpi 1110 Text Photo 600dpi 131 4 0 Scan Size E mail 00000 Auto 00001 A3SEF 00010 B4SEF 00011 A4SEF 00100
147. activate the Tray 2 Level Sensor PL 13 3 The display changes A Measure the voltage between the STM PWB 548 3 and the GND BSD 7 6 Flag 3 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 Measure the voltage between the STM PWB 548 5 and the GND BSD 7 6 Flag 2 Activate the actuator of the Tray 2 Level Sensor PL 13 3 The voltage changes Y N Replace the Tray 2 Level Sensor PL 13 3 Replace the STM PWB PL 13 6 Replace the STM PWB PL 13 6 N Check the connections of P J180 and P J548C P J180 and P J548C are connected correctly Y N Connect P J180 and P J548C heck the wire between J180 and J548C for an open circuit or a short circuit BSD 7 6 Flag 2 Flag 3 The wire between J180 and J548C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 25 H1 2000 1 3000 Tray 3 Lift Up Tray After the Tray 3 Feed Lift Up Motor turned On the Tray 3 Level Sensor did not turn On within the specified time The Tray 3 Paper Size Switch detected no tray Initial Actions Refer to BSD 7 7 Reload paper in the tray correctly Remove foreign substances in the tray Power OFF ON Procedure Remove the tray and reinstall The Tray 3 Feed Lift Up Motor can be heard Y N Execute Input Output Check 8 14 Tray Feed
148. approx 5VDC Replace the MCU PWB PL 9 1 Check the wire between J403 A5 and J500 11 for an open circuit or a short circuit BSD 9 4 Flag 1 The wire between J403 and J500 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the XERO Developer Cartridge PL 4 1 followed by the HVPS PL 9 1 and the MCU PWB PL 9 1 Status Indicator RAPs E1 2000 12 2004 Initial Issue CCC118 WCM118 E1 6000 Registration Sensor Static JAM RAP Paper remains on the Registration Sensor Initial Actions Refer to BSD 8 6 Power OFF ON Procedure Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes Check the connection of P J104 P J104 is connected correctly Y N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registrati
149. are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely Y N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Measure the voltage between the DADF ADF PWB DF CN6 1 and the GND BSD 5 2 Flag 1 The voltage is approx 24VDC Y Replace the DADF ADF PWB PL 15 3 Replace the Document Feed Clutch PL 15 9 followed by the DADF ADF PWB PL 15 3 Execute STATUS 051 Document Feed Sensor Place paper in front of the Document Feed Sensor PL 15 9 receiver The display changes Y N Check the connection of each Document Feed Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 2 Flag 3 The wire between the connectors is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN10 2
150. bearings and Feed Roll from shaft JOch41528 j0ch41572 Figure 5 Removing the Feed Roll Shaft j0ch41572 Replacement 1 To install carry out the removal steps in reverse order 2 When replacing enter Diag mode Select CE Setting Counter and then IIT Clear the counter Feed and Feed Dup DADF Initial Issue CCC118 WCM118 12 2004 Repairs Adjustments 4 117 REP 15 9 1 Repairs Adjustments 12 2004 Initial Issue REP 15 9 1 4 118 CCC118 WCM118 ADJ 4 1 1 Toner Density Adjustment Purpose To set a suitable toner density for printing by determining the toner density in the Developer Unit from the difference between the Read value of the ATC Sensor and the reference value and by adjusting the toner level accordingly Check 1 Prepare to check ATC values a Enter Diagnostic Mode refer to Entering Diagnostic Mode b Enter CE Settings refer to CE Settings c Select Chain Func and press the Enter button d Select ATC Check and press the Enter button 2 Check the ATC values a Select Check if not highlighted and press the Start button to run ATC check Wait for machine to silence b Press the Start button 5 times to display data NOTE The 4 digits above Check is ATC Target value The 4 digits above Up is ATC Out value Last 2 digits above Down is ATC Result value c Check that the ATC Result value is 01 If 01 is displayed no adjustment is required Exit diagnostics refer to Entering D
151. circuit or a short circuit Repair the open circuit or short circuit Replace the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Y N Check the connections of P J280 and P J552C P J280 and P J552C are connected correctly A Status Indicator RAPs 12 2004 Initial Issue C4 3000 118 WCM118 C6 1000 Registration Sensor On JAM DUP Feed Stop Case In the case where Duplex feeding stops the Registration Sensor did not turn On within the specified time after the Duplex Motor turned On Initial Actions Refer to BSD 8 6 10 4 Power OFF ON Procedure Check the installation of the DUP Module The DUP Module is installed correctly Install the DUP Module correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1
152. close mechanism can be closed smoothly N Correct the installation of the Platen Cover open close mechanism Execute STATUS 056 Platen Open Switch Open and close the Platen Cover open close mechanism The display changes Y N Check the connection of each Platen Open Switch and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Check the installation of the Platen Open Switch PL 11 3 The Platen Open Switch is installed correctly Install the Platen Open Switch PL 11 3 correctly Check the wire between the connectors for an open circuit or a short circuit BSD 6 1 Flag 1 Flag 2 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the EXT PWB connector EXT CN18 1 and the GND BSD 6 1 Flag 1 The voltage is approx 5VDC Replace the DADF ADF PWB PL 15 3 Replace the Platen Open Switch PL 11 3 followed by the EXT PWB PL 11 6 Replace the Platen Open Switch PL 11 3 followed by the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs 1 0025 S1 0026 1 0027 ADF Top Cover Open During DADF Scan During DADF scan the DADF Top Cover opened Initial Actions Refer to BSD 1 5 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechani
153. customer the second generation copy often exhibits moire and that a small change in copied the copy The second generation copy magnification will control possible moire exhibits moire C 23 moire A customer made a copy of printed matter in photo Reorient the document advisable to rotate it 90 degrees mode The copy exhibits moire C 25 mis registration incorrect set value Adjust again C 25 mis registration Lead Regi improper position of Carriage Sensor Reposition replace Carriage Sensor PL 11 4 that detects the position of IIT Carriage Assembly C 25 mis registration Lead Side Regi optical mis adjustment Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 26 uneven density Exposure Lamp INV PWB failure Replace Exposure Lamp INV PWB PL 11 5 REP 11 5 3 C 26 uneven density dirty White Reference Clean White Reference PL 11 2 C 26 uneven density NSC PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 C 28 skew optical mis adjustment Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 28 skew improperly installed ADF Reinstall ADF C 28 skew improperly set Document Guides Tell the customer to set the Document Guides properly C 28 skew Roller wear failure Replace Regi Roller and Read In Out Roller PL 15 7 C 28 skew dirty Roller Clean Regi Roller and Read In Out Roller PL 15 7 C 29 black band poor shading Replace NSC PWB PL 11 5 REP 11 5 2 C 29 black band dirty mirrors Clean the mirrors C 29 black band dirty Platen Glass Clean
154. driver 016 749 PJL Syntax Error JCL PJL command syntax error Correct the command 016 751 PDF Error FX PDF Print from Acrobat Reader by using the driver The latest Controller Software may allow the data to be normally printed 016 752 PDF Short of Memory FX PDF Change print mode from Fine Resolution to Standard or from Standard to High Speed If this does not resolve the problem add a memory If an additional memory of a max capacity does not resolve the problem use the driver from Acrobat Reader to print 016 753 PDF Password Mismatched Set the correct password on UI Panel or Contents Bridge 016 754 PDF LZW Not Installed Install the Contents Bridge Extension Kit or print from Acrobat Reader by using the driver 016 755 PDF Print Prohibited Clear the print prohibition against the PDF file and using Acrobat print it 016 757 Auditron Invalid User Set the correct Account try again 016 758 Auditron Disabled Function 1 Reset to another function allowed for that account and retry 2 Ask the Account Administrator to add the right 016 759 Auditron Reached Limit Ask Account Administrator to set the quantity 016 760 PS Decompose Error Decompose processing error Resend the job If the problem reoccurs it is necessary to check the execution environment data 016 761 Image Output FIFO EMPTY Error Print in speed priority mode If the error persists print in print guarantee mode 016 762 Decomposer nonexistent Unsupported
155. either 1 or 0 representing an electrical state LTR Letter size paper 8 5 x 11 inches CCD Charge Coupled Device Photoelectric Converter LUT Look Up Table array of NVM locations that store process control data CD 1 Circuit Diagram 2 Compact Disc LVPS Low Voltage Power Supply CF Copier Fax MF Multi Function CP Copier Printer MN Multinational CPF Copier Printer Fax MPT Multi Purpose Tray Chip Integrated Circuit IC NBCR New Book Scanner Control Relay CRU Customer Replaceable Unit NIC Network Interface Card CVT Constant Velocity Transport NSC New Scanner Controller DADF Automatic Document Feeder NVM Non Volatile Memory DC Direct Current is type of power for machine components Machine converts AC OEM Original equipment manufacturer power from power source to DC power OGM On going Maintenance DC Digital Copier PC Personal Computer DMM Digital Multimeter is generic name for meter that measures voltage current or elec PL Parts List trical resistance of Assembly Name Duplex 2 sided printing or copying PS Post Script EME Electromagnetic Emissions are emitted from machine during normal operation and PSW Portable Standard Workstation ower of these emissions are reduced by machine design features ERU Replaceable Unit z EAE Re A Board PWS Portable Workstation for Service ESD Electrostatic Discharge A transfer of charge between bodies at different electrostatic potential PJ Plug
156. entered when entering password in the Ul or in reports 0 Display 1 Display password 032 3 Automatic Tray ATS Sets whether to enable automatic output using paper of the same size quality and direction when the designated tray is out of paper 0 Disable 1 Enable 033 7 3 Reduce Enlarge O O O Sets the initial values for Reduce Enlarge during copy If this is set to Auto the machine will automat ically set Reduce Enlarge according to the original When setting Preset Reduce Enlarge follow the value set in MODE034 Bit7 0 00000 Auto 00001 100 00010 Preset Reduce Enlarge 00100 70 00101 81 00110 86 01000 115 01001 122 01010 141 032 7 4 Paper Supply APS Sets the initial settings for the output tray when selecting paper supply If this is set to Auto the machine will select the most appropriate size 0000 Auto 0001 Tray1 0010 Tray2 0011 Tray3 0100 Tray4 034 7 0 Preset Reduce Enlarge O Sets Reduce Enlarge 00110010 50 to 01100100 100 to 11001000 200 035 0 Offset Stacking 0 Disable when is installed 1 Enable when is installed 035 1 Image Rotation O O O Sets whether to enable automatic image rotation copying according to the original 0 Disable 1 Enable 035 3 2 Auto Level Adjustment O O O Adjusts the density set in Auto for copy print density 00 Darken 01 Standard 11 Lighten General Procedures Information
157. independent outputs 9 36 XERO BTR BIAS The Main Motor BCR AC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs General Procedures Information Input Output Check 12 2004 6 42 Initial Issue CCC118 WCM118 Table 1 Output Connector Cyclic Chain Func Sub Name Level Meaning Timer Off Operation Remarks 10 1 PH MAIN MOTOR L X X The BCR AC BCR DC DEVE DC and BTR out put simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 10 3 PH OCT HOMING CHK X X PH 10 4 FUSER FUSER FAN MOTOR HIGH SPEED Fuser Fan changes from Low to X X Not available High Rotation 10 5 PH OCT RETURN amp PRE OFFSET MOVE X X PH 10 8 PH EXIT DRIVE MOTOR FORWARD Eject Paper X X Not available out 10 9 PH EXIT DRIVE MOTOR REVERSE send paper into X X Not available Dup 10 10 PH Exit Motor X X PH 10 51 PH EXIT GATE SOLENOID H Switch Gate to Exit2 FUT X X Not available 10 61 PH OFFSET MOTOR1 CENTORD ROTATION X X PH 10 62 PH OFFSET 1 FORWARD ROTATION X X PH 10 63 PH OFFSET 1 REVERSE ROTATION X X PH 15 63 Procon _ Dispense Motor L O X The Main Motor BCR AC BCR DC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 7
158. not perform repair or adjustment with electrical power applied to the machine CE CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts a XERO Developer Cartridge REP 4 1 1 b Toner Cartridge REP 4 1 2 E Top Cover REP 10 1 1 jOch40304 Figure 1 Removing the cap j0ch40304 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 11 REP 3 1 1 3 Remove the Inner Cover Figure 2 4 1 Remove the screws x2 2 Push in tab to release and disconnect Strap 3 Remove the Inner Cover jOch40305 Figure 2 Removing the Inner Cover 0 40305 Remove the Toner Housing Figure 3 NOTE When removing the Toner Housing protect the floor with paper Disconnect P J127 Loosen the screw Remove the screw on the hose Remove the Toner Housing Fo Repairs Adjustments 12 2004 REP 3 1 1 4 12 Initial Issue CCC118 WCM118 5 Disconnect the ROS connectors x3 Figure 4 1 Disconnect P J160 2 Disconnect P J140 3 Release the Wire Harness from the clamp 4 Disconnect P J620 jOch40302 Figure 4 Disconnectin
159. not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts a Platen Cover PL 11 1 b DADF ADF REP 15 1 1 c Control Panel REP 11 1 1 d Rear Cover REP 10 2 1 2 Remove the screw from the IIT Upper Cover Figure 1 1 Remove the screws x4 2 Remove the Tapping Screws x5 10 41139 Figure 1 Removing the screws j0ch41139 3 Remove the IIT Upper Cover Figure 2 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover Repairs Adjustments REP 11 2 2 12 2004 Initial Issue 4 52 CCC118 WCM118 LS S NEN Projection 7 rojection jOch41149 Figure 2 Removing the IIT Upper Cover j0ch41149 4 Remove the ADC PWB Figure 3 1 Disconnect the connector jOch40604 Figure 3 Removing the ADC PWB j0ch40604 2 Disconnect the connector 3 Remove the screws x4 4 Remove the ADC PWB Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 53 REP 11 2 2 5 Remove the ADC Bracket Figure 4 6
160. occurs NVM 50 20 FSR Reset FuserOverTemp 1 After repair change it to NVM 50 20 FSR Reset FuserOverTemp 0 Check for paper on the Fuser The Fuser has no paper wrapped round it N Remove the paper Check the installation of the Fuser Assembly The Fuser Assembly is securely installed N Install the Fuser Assembly securely Remove the Fuser Assembly Check the conductivity of the contact points of the Thermostat BSD 10 1 Flag 1 The contact points are connected N Replace the Fuser Assembly PL 5 1 Check the Heater Rod for an open circuit BSD 10 1 Flag 1 There is no open circuit in the wire between P600 6 and P600 2 N Replace the Fuser Assembly PL 5 1 Check the resistance of the Thermistor BSD 10 1 Flag 1 There is no open circuit in the wire between P600 1 and P600 3 and the resistance is 3kOhm and above N Replace the Fuser Assembly PL 5 1 A Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs U3 5000 U4 1000 Check the wire between J416 J600 for an open circuit or a short circuit BSD 10 1 Flag 2 The wire between 4416 and J600 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Check the wire between J6 and J600 for an open circuit or a short circuit BSD 10 1 Flag 1 The wire between J6 and J600 is conducting without an open circuit or a short circuit N Repair the open circuit or shor
161. paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 9 Tray 4 Feed Out Sensor Place paper in front of the Tray 4 Feed Out Sensor PL 12 5 The display changes N Check the connections of P J825 P J842 and P J548 The connected correctly N Connect the connectors connectors are Check the wire between J825 and J548 for an open circuit or a short circuit BSD 8 3 Flag 8 Flag 4 The wire between J825 and J548 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the 2TM PWB P548 1 and the GND BSD 8 3 Flag 4 The voltage is approx 5VDC N Replace the 2 PWB PL 12 6 Measure the voltage between the 2TM PWB P548 3 and the GND BSD 8 3 Flag 3 Place paper in front of the Tray 4 Feed Out Sensor PL 12 5 The voltage changes N Replace the 4 Feed Out Sensor PL 12 5 Replace the 2TM PWB PL 12 6 Execute Input Output Check 8 15 Tray 4 Feed Lift Up Motor The Tray 4 Feed Lift Up Motor PL 12 3 can be heard N Check the connections of P J220A P J661A and P549 P J220A P
162. path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 10 Registration Clutch ON The Registration Clutch PL 2 4 can be heard B Measure the resistance of the Registration Clutch PL 2 4 between P215 1 and P215 2 BSD 8 6 Flag 3 The resistance is approx 2400 Replace the Registration Clutch PL 2 4 Check the wire between J215 and J403 for an open circuit or a short circuit BSD 8 6 Flag 3 The wir
163. power again H9 3 reoccurs Y N End Check the wire between J413 and J413C for an open circuit or a short circuit BSD 3 3 Flag 2 The wire between J413 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P413C A5 and the GND BSD 1 2 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 2 35 Status Indicator RAPs H8 4000 H9 3000 H9 4000 STM R W Error The STM PWB NVM failed during the Read Write operation Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB 2TM PWB and STM PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again H9 4 reoccurs N End Check the wire between J413 and J413C for an open circuit or a short circuit BSD 3 3 Flag 2 The wire between J413 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P413C A5 and the GND BSD 1 2 Flag 2 The voltage is approx 5VDC Replace the MCU PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PW
164. substances and nothing has failed Y N Repair the failure and remove the foreign substances Check the installation of the Toner PWB The Toner PWB is installed correctly Y N Install the Toner CRUM PWB PL 4 2 correctly Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the Toner CRUM PWB P J217 P J217 is connected correctly Y N Connect P J217 Check the wire between P127 and J414 for an open circuit or a short circuit BSD 9 1 Flag 3 Flag 4 The wire between P127 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB J414 6 and the GND BSD 9 1 Flag 4 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the Toner Cartridge PL 4 1 followed by the Toner CRUM PWB PL 4 2 and the MCU PWB PL 9 1 J8 3000 Toner Cartridge CRUM ID Failure RAP An invalid Toner Cartridge was installed Initial Actions Refer to BSD 9 1 Power OFF ON Reload the Toner Cartridge Procedure Check the Toner Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Y N Repair the failure and remove the foreign substances Check the installation of the Toner CRUM PWB The Toner PWB is installed correctly Y N Install the Toner CRUM PWB PL 4 2 correctly
165. such customer any future change to this documentation Customer performed service of equipment or modules components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment You should consult the applicable warranty for its terms regarding customer or third party provided service WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions documentation may cause interference to radio communica tions It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Oper ation of this equipment in a residential area is likely to cause interfer ence in which case the user at his own expense will be required to correct the interference Introduction About this Manual nan Aida nt detailed iii Organization c dieci n ren e e ees iii How to Use this Documentation iv Symbology and Nomenclature sis V Translated Warni GS s ei rto rrr rte t re ere rM Dr ERR a saa at DR esi viii Initial Issue 12 2004 Introduction CCC118 WCM118 i Introduction 12 2004 Initial Issue ii CCC118 WCM118 About this Manual Thi
166. the Fuser correctly Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 10 23 Fuser Exit Sensor Manually activate the actuator of the Fuser Exit Sensor PL 5 1 The display changes Check the connections of P J125 and P J421 P J125 and P J421 are connected correctly Connect P J125 and P J421 Check the wire between J125 and J421 for an open circuit or a short circuit BSD 10 2 Flag 2 Flag 3 The wire between J125 and J421 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the PWB P421 1 and the GND BSD 10 2 Flag 3 The voltage is approx 5VDC Replace the PWB PL 9 1 Measure the voltage between the MCU PWB P421 3 and the GND BSD 10 2 Flag 2 Place paper in front of the Fuser Exit Sensor The voltage changes N Replace the Fuser Exit Sensor PL 5 1 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Status Indicator RAPs E3 1000 E3 2000 12 2004 2 22 CCC118 WCM118 Initial Issue E3 6000 Fuser Exit Sensor Static JAM RAP Paper remains on the Fuser Exit Sensor Initial Actions Refer to BSD 10 2 Power OFF ON Proc
167. the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 99xxxx 12 2004 2 84 Initial Issue CCC118 WCM118 9Cxxxx CRP Was Received Three Times While Waiting For Response To Initial Identification Signal RAP 9C02xx The CRP signal was received three times while waiting for the DCS signal 9C07xx The CRP signal was received three times while waiting for the DCS signal after changing modes Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 9Dxxxx Command Error For Receive Carrier Was Not Broken RAP 9D02xx A command error for Receive occurred while waiting for the DCS signal 9D07xx A command error for Receive occurred while waiting to receiv
168. the initial identification signal 7D03xx A command error for Receive occurred while waiting to receive the CFR signal or while waiting for the DIS signal for changing modes 7D04xx A command error for Receive occurred while waiting for a response to the G3 mode post message 7D05xx A command error for Receive occurred while waiting for a response to the ECM mode post message Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 79 Status Indicator RAPs 7 7Dxxxx 7 No Response From Remote Machine After Mode Change T1 Time out RAP 7F01xx T1 timed out while waiting for the DCS signal for Polling Receive 7F03xx T1 timed out while waiting to receive the DIS signal when changing modes Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N C
169. the relevant items Repairs Adjustments 12 2004 Initial Issue REP 9 2 1 4 34 CCC118 WCM118 10 1 1 2 Remove the Front Left Cover Figure 1 1 Remove the screw Parts List on PL 10 1 2 Remove the Front Left Cover Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts Toner Cartridge REP 4 1 2 XERO Developer Cartridge REP 4 1 1 jOch41001 Figure 1 Removing the Front Left Cover j0ch41001 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 35 REP 10 1 1 3 Remove the Top Cover Figure 2 1 Remove the screws 2 2 Remove the Top Cover 2 jOch41002 Figure 2 Removing the Top Cover j0ch41002 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments REP 10 1 1 Initial Issue CCC118 WCM118 REP 10 2 1 Rear Cover Parts List on PL 10 2 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power
170. there are no jobs in progress 1 Remove the following parts Front Cover REP 15 2 3 Cover REP 15 2 4 2 Open the Top Cover PL 15 4 3 Remove the Tapping Screw Figure 1 Loosen the screw 1 JOch41505 Figure 1 Removing the Tapping Screw j0ch41505 Initial Issue 12 2004 CCC118 WCM118 4 95 Repairs Adjustments REP 15 2 1 4 Remove the Support Bracket Figure 2 5 Disconnect the connector Figure 3 1 Remove the Tapping Screw 1 Disconnect the connector 2 Remove the Support Bracket 2 Cut the cable ties x3 j0ch41538 05141539 Figure 2 Removing the Support Bracket j0ch41538 Figure 3 Disconnecting the connector j0ch41539 Repairs Adjustments 12 2004 Initial Issue REP 15 2 1 4 96 CCC118 WCM118 6 Release the Wire Harness from the clamps Figure 4 1 Remove the screw and remove the Earth Wires x2 2 Release the Wire Harness from the clamps x2 RA jOch41540 Figure 4 Removing the Wire Harness j0ch41540 Cut the cable tie Figure 5 1 Cut the cable tie 2 Pull out the Earth Wire from the core BUZZ S OWE 9 22 Figure 5 Removing the Earth Wire 0 41541 jOch41541 Initial Issue CCC118 WCM118 Repairs Adjustments REP 15 2 1 8 Remove the Document Tray Assembly Figure 6 1 Remove the Document Tray Assembly jOch41508 Figure
171. 0 Low SPEED 1 5 DUPLEX MOTOR DOUBLE ON 24VDC CLOCK PLUG 1542 CLOCK A P212 1 J212 BLU BLK i CLOCK B BU ED CLOCK A BLU CLOCK B i i i J541 1 2VDC Ji23 3 CH1 2 Figure 4 DUPLEX OPTION DUPLEX j0ch91004 DUPLEX SENSOR lt 1 VO Cheek 8 31 DUPLEX SENSOR PAPER SENSED L 5VDC YEL DUPLEX OUT COPY j0ch91004 Initial Issue CCC118 WCM118 12 2004 7 85 Wiring Data Chain 10 Copy Transportation 10 5 OFFSET DRIVE CONTROL OPTION OCT VO Check 10 3 CHECK 1 0 Check 10 61 1 CENTER Check 10 5 1 RETURN VO Check 10 62 1 FORWARD amp PRE OFFSET 1 0 Check 10 63 REVERSE OFFSET MOTOR ON 24VDC CLOCK CLOCK A CLOCK B CLOCK A E CLOCK B 4 TS OFFSET DRIVE FUSE2 24VDC CH1 2 OFFSET HOME 6 5 lt 11 YOCheckL 10 11 SENSOR OFFSET HOME SENSOR PL63 J117 BLOCKED H 5VDC 1 J49 12VDc CH1 1 j0ch91005 Figure 5 OFFSET DRIVE CONTROL OPTION OCT j0ch91005 Initial Issue Wiring Data 12 2004 CCC118 WCM118 Chain 10 Copy Transportation 7 86 Chain 16 Printer 16 1 PRINTER PM DATA 89 J701 A2 A1 A97 A13 MCU PWB PL9 1 A197 A14 12 LOCAL BU
172. 0 1 Time Cycle Count 8 Digits 30 12 Fifth and Sixth Digits of Drum Rotation 0 255 0 1 Time Cycle Count 8 Digits 30 22 Third and Fourth Digits of Drum Rotation 0 255 0 1 X X Time Cycle Count 8 Digits General Procedures Information 12 2004 Initial Issue NVRAM R W 6 26 CCC118 WCM118 Table 3 CRU CE access Chain Func Value Initial Value 1 Count R W Init Remarks 30 32 First Two Digits of Drum Rotation 0 255 0 1 X X Time Cycle Count 8 Digits 31 2 Return Normal CRU MODE 0 1 0 O O X Return Normal CRU MODE ESS IF Table 4 ESS IF CE access Chain Func Value Initial Value 1 Count R W Init Remarks 20 57 Check System Data Set up 0 99 0 O O O Controller will write in the optional value when System Data setting is completed 60 1 MCU VERSION 0 1 X X 60 2 MCU Release Number 0 99 X X 60 3 MCU Patch Level 0 99 O X X 60 4 DM ROM Version 0 99 X x 60 5 DM ROM Release Number 0 99 X X 60 6 STM Version 0 99 O X X 60 7 STM Release Number 0 99 O X X 60 10 TM Version 0 99 60 11 TM Release Number 0 99 Table 5 EXIT CE access Chain Func Value Initial Value 1 Count R W Init Remarks 50 15 Enable OCT amp Inverter 0 2 1 0 Disable
173. 0 4 Power OFF ON Procedure Execute Input Output Check 8 31 Duplex Sensor Place paper in front of the Duplex Sensor PL 8 1 The display changes Check the wire between J123 and J541 for an open circuit or a short circuit BSD 10 4 Flag 1 Flag 2 The wire between J123 and J541 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Replace the Duplex Sensor PL 8 1 followed by the Duplex PWB PL 8 1 Replace the Duplex PWB PL 8 1 followed by the MCU PWB PL 9 1 Status Indicator RAPs C8 4000 C8 6000 12 2004 2 16 Initial Issue CCC118 WCM118 C9 3000 Registration Sensor On JAM Feed After the MPT Feed Solenoid turned On the Registration Sensor did not turn On within the specified time Initial Actions Refer to BSD 4 1 8 1 8 6 Power OFF ON Procedure Check the guide The guide is set correctly Y N Set the guide correctly Check the installation of the MPT The MPT is installed correctly Y N Install the correcily Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes
174. 00 80 101 65 110 60 Received Image 102 7 5 Preset Edge Cut Off Length O O 000 001 8mm 010 12mm 011 14mm 100 18mm 101 20mm 110 24mm Limit 103 6 3 Received Image Log Paper Size O O 0000 Standard 0100 Disable large widths 1000 Same width only Selection 103 7 Received FAX Log Detection O O Sets whether to process according to log order or cassette order when selecting the Received Log Paper Size The following is a description of the above settings 1 Log order Detects whether there is a log 2 Cassette order Regardless of whether there is log the machine detects according to the designated cassette sizes or detects the most recent log This switch is available only in FAX printing 0 Log order 1 Cassette order 120 3 Error Code Display LCD Report Sets whether to display error codes in LCD or reports If this is set to Do not display 6 Digits error codes will not be displayed in reports Error codes with names such as No response will always be displayed 0 Do not display 1 Display 120 4 Line Monitor Gradation O Sets the gradation for line monitor processing during G3 communications 0 Phase 1 All phases 122 2 Managing History for Broadcast O Sets whether to display status for each individual recipient or combine all histories into one report when broadcasting activity and status reports 0 Combined 1 Individual 122 3 Power Off Report Output O O Sets whether to print
175. 00 T A ROLL3 SNR ON gt T A ROLL2 SNR ON TIME FAIL Jam between Tray3 Take Away Sensor and Tray2 Take Away Sensor BSD7 7 8 2 007 133 C3 3000 T A ROLL2 SNR ON gt REGI SNR ON TIME FAIL Jam between Tray3 Take Away Sensor and Registration Sensor BSD7 6 8 6 007 141 C4 1000 FEED gt T A ROLL3 SNR ON TIME FAIL BSD8 3 8 5 007 143 C4 3000 T A ROLL2 SNR ON gt REGI SNR ON TIME FAIL Jam between Tray2 Take Away Sensor and Registration Sensor BSD8 2 8 6 007 193 C9 3000 T A ROLL2 SNR ON gt REGI SNR ON TIME FAIL Jam between Tray2 Take Away Sensor and Registration Sensor BSD4 1 8 1 8 6 007 281 Tray Fail Tray1 Lift Up Fail Power OFF ON The primary cause of lift up fail is Motor fail Replace the Motor 007 282 Tray Fail Tray2 Lift Up Fail Power OFF ON BSD7 6 The primary cause of lift up fail is Motor fail Replace the Motor 007 283 Tray Fail Tray3 Lift Up Fail Power OFF ON BSD7 7 The primary cause of lift up fail is Motor fail Replace the Motor 007 284 Tray Fail Tray4 Lift Up Fail Power OFF ON BSD7 8 The primary cause of lift up fail is Motor fail Replace the Motor 007 969 Full Stack Fail Remove the jammed paper 008 111 E1 1000 FEED from REGI gt REGI SNR OFF TIME FAIL Registration Sensor Off Check Jam BSD8 6 008 112 E1 2000 FEED from REGI gt FUSER EXIT SNR ON TIME FAIL Jam between Registration Sensor and Fuser Exit Switch BSD4 1 9 4 10 2 008 113 FEED from REGI gt FACE UP EXIT SNR ON TIME FAIL Face UP
176. 011 12 SENSOR DC COMGEVRTN 2 POWER CABLE UELLE DADF ADF OPTION DADF ADF 1 EXT CN10 ITG DF1 DF DF CN13 DF4 DOCUMENT 51 12 12 12 12 8 3 TRAY LENGTH GRY i H GRY WHT SENSORI DF CN2 4 B4 BALL 4 GRY 1 GRY DF5 DOCUMENT 51 DADF ADF 3 TRAY LENGTH u AME io DC COM WHT SENSOR2 l IB 0 BiQ GRY B GRY EXT CN12 DF CN3 104 C4 4 EE WIRE NET GRY GRY ec L 3 3 1 L CONNECTOR EXT CN14 mi im FOREIGN GRY INTERFACE EXT CN16 PLATEN ANGLE GRY SENSOR 2 10 3 APS SENSOR a GRY CONNECTOR EXT CN18 173 PLATEN OPEN 61 2 SWITCH L j0ch7308 Figure 1 WIRE NET DC COM 5VRTN 1 j0ch7308 Wiring Data 12 2004 Initial Issue 7 3 8 Wire Net DC COM 5VRTN 1 7 32 CCC118 WCM118 7 3 9 Wire Net DC COM 5VRTN 2 7 3 9 WIRE NET DC COM 5VRTN 2 MCU PWB FROM WIRE NET J522 J400 403 4500 92 M dE 9 HVPS DO COM G5VRTN 1 2 BLU 93 XERO DEVE CARTRIDGE CONNECTOR P610 J610 3 5 Q ATC SENSOR 2 4 i TRAY NO 275 BU 2 PAPER SENSOR eee H B9 B12 NC J104 H REGISTRATION 86 BLU SENSOR d 818 N C J180 Fo AND TEMP 24 HUM AND TEMP 94 BBD SENSOR J404
177. 1 Pinion PL 7 1 Item 5 2 Front Rack P O PL 7 1 5 PL7 3 3 Rear Rack PL 7 1 Item 5 4 Link P O PL 7 1 Item 5 5 Front Guide P O PL 7 1 5 6 Rear Guide P O PL 7 1 Item 5 7 Tray P O PL 7 1 Item 5 8 Exit Tray PL 7 1 Item 5 9 Paper Size Sensor PL 7 1 5 10 Tray Cover PL 7 1 Item 5 11 Spring P O PL 7 1 Item 5 12 Wire Harness P O PL 7 1 Item 5 10 50703 Parts List 12 2004 Initial Issue PL 7 3 5 26 CCC118 WCM118 PL 8 1 Duplex Assembly Item Part Description 1 059K33023 Duplex Assembly 2 Gear 31T P O PL 8 1 1 3 Gear 30 74T P O PL 8 1 Item 1 4 Gear 30 P O PL 8 1 1 5 Gear 457 P O PL 8 1 1 6 011E14582 Latch Lever Rear P O PL 8 1 Item 1 7 011E14590 Latch Lever Front P O PL 8 1 Item 1 8 Lower Chute PL 8 1 Item 1 9 110E93440 Duplex Open Switch 10 120E21261 Actuator 11 127K37970 Duplex Motor 12 160K94225 Duplex PWB 13 802E55172 Duplex Cover P O PL 8 1 Item 1 14 809E37170 Spring P O PL 8 1 Item 1 15 Spring P O PL 8 1 Item 1 16 Bracket P O PL 8 1 Item 1 17 Latch Plate P O PL 8 1 Item 1 18 930W00103 Duplex Sensor 19 Wire Harness Sensor PL 8 1 1 20 Wire Harness Motor P O PL 8 1 Item 1 21 Wire Harness P O PL 8 1 Item 1 22
178. 1 and reinstall Turn the power Off On and print The problem reoccurs N Check the installation of the Paper Cassette The Paper Cassette is installed correctly N Install the Paper Cassette correctly problem reoccurs Check for distortion in the paper transport path There is no distortion in the paper Y transport path End N Correct the distortion or replace the distorted part Check the surface of the BTR for distortion There is no distortion on the surface of the BTR Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 N Replace the BTR PL 2 5 Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 Image Quality 12 2004 Initial Issue 107 108 3 6 CCC118 WCM118 109 Process Direction Bands Streaks and Smears RAP Y N ao 5 Clean the ROS Window If there is scratch replace the ROS Window Vertical black lines or white streaks running in the direction of the paper orientation Replace the ROS Unit PL 3 1 followed by the PWB PL 9 1 and the ESS PWB PL 9 2 Procedure Check the IIT Carriage Mirrors for scratches and dirt There are no scratches or dirt on the mirrors N Clean the mirrors If there are scratches replace mirrors 1 2 3 accordingly PL 11 4 Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs Y N End Install a new XERO Developer Cartridge PL 4 1
179. 1 Tray Feeder Assembly 2Tray Item Part Description 1 050K49840 Tray 3 4 Assembly PL 12 2 PL12 1 2 Label No 3 P O PL 12 1 Item 11 5 Re 3 Label No 4 P O PL 12 1 Item 11 3 110K11680 Tray 3 4 Paper Size Switch 11 2 PL12 2 Item3 4 70 4 014 51110 lt 5 003 1510 Tray Stopper 6 059 29553 Tray 3 Feeder REP 12 1 1 7 059 29553 Tray 4 Feeder REP 12 1 2 8 054E22622 Feed Out Chute 9 Sensor Cover Not Spared 10 Cover Not Spared 11 604K20550 Tray Label Kit 1 1 2 PL12 2 Z 10 51201 Initial Issue 12 2004 Parts List CCC118 WCM118 5 43 PL 12 1 PL 12 2 Tray 3 4 Assembly 2Tray Item Part Description 1 Tray Assembly P O PL 12 1 Item 1 1 5 26 2 Tray Cover P O PL 12 1 Item 1 3 Label Instruction P O PL 12 2 27 34 PL12 1 Item 27 Es 4 Label PL 12 2 Item 27 28 18 20 5 Bottom Plate P O PL 12 2 Item 1 15 6 Bottom Pad 12 2 Item 1 7 Front Side Guide P O PL 12 2 Item 1 8 Tray Pad P O PL 12 2 Item 1 9 Rear Side Guide PL 12 2 Item 1 10 Side Guide Actuator PL 12 2 Item 1 11 Guide Actuator PL 12 2 Item 1 12 Spring P O PL 12 2 1 13 Pinion Gear P O PL 12 2 Item 1 14 End Guide 12 2 1 15 Spring P O PL 12 2 1 16 End Guide Actuator P O PL 12 2 Item 1 17 Link PL 12 2 Ite
180. 11 1 Item 2 13 Panel Support PL 11 1 Item 2 14 Upper LCD Shield PL 11 1 Item 2 15 Under LCD Shield PL 11 1 Item 2 16 Screw PL 11 1 Item 2 17 960K02730 Control Panel PWB 18 LCD P O PL 11 1 Item 2 19 802E68620 LCD Cover DC Eng P O PL 11 1 Item 2 802E64120 LCD Cover MF Eng 20 Clip Tray PL 11 1 2 21 802K64640 One Touch Panel PL 11 8 22 Core P O PL 11 1 Item 2 qa 10 51107 Initial Issue 12 2004 Parts List CCC118 WCM118 5 41 PL 11 7 PL 11 8 Fax Unit Control Panel Item Part Description 1 Fax Unit Control Panel Case PL 11 7 Item 21 2 Key PL 11 7 PL11 8 Item 21 3 Option Key P O PL 11 7 21 4 LED Lens P O PL 11 7 Item 21 5 Right Flip Card PL 11 7 21 6 Left Flip Card PL 11 7 21 7 One Touch Sheet 10 18 P O PL 11 7 Item 21 8 One Touch Sheet 19 27 P O PL 11 7 Item 21 9 One Touch Sheet 28 36 P O PL 11 7 Item 21 10 One Touch Sheet 37 45 P O PL 11 7 Item 21 11 One Touch Panel P O PL 11 7 21 12 Contact Rubber PL 11 7 Item 21 13 Flip Shaft P O PL 11 7 21 14 Earth Plate PL 11 7 Item 21 15 Screw PL 11 7 Item 21 16 x FAX Unit Control Panel PWB P O PL 11 7 Item 21 jOch51108 Parts List 12 2004 Initial Issue PL 11 8 5 42 CCC118 WCM118 PL 12
181. 116 324 System Error Power OFF ON If continue perform the following 1 Reconnect and Replace RAM DIMM 2 Replace ESS PWB PL 9 2 116 326 ESS ROM DIMM 1 Flash fail Power OFF ON continue perform the following A Printer Kit with ROM DIMM 1 Reconnect ROM DIMM 1 2 Replace Printer Kit or ROM DIMM B P rinter Kit without ROM DIMM 1 Replace ESS PWB PL 9 2 116 327 ESS ROM DIMM 2 Flash fail Power OFF ON If the problem continues perform the following A Printer Kit is equipped with ROM DIMM 1 Replace ESS PWB PL 9 2 B Printer Kit is not equipped with ROM DIMM 1 Reconnect ROM DIMM 1 2 Replace Printer Kit or ROM DIMM 116 328 L2 Cache fail Power OFF ON If continue perform the following 1 Replace ESS PWB PL 9 2 116 329 Serial I F related Fatal Error Serial related system call Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Replace ESS PWB PL 9 2 3 Collect the data Status Indicator RAPs 12 2004 Initial Issue 2 98 CCC118 WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 332 Invalid Log control information Power OFF ON At user installation If continue perform the following NVM error
182. 118 PL 6 3 Exit OCT Assembly Part Description 1 OCT P O PL 6 1 Item 1 2 Bearing P O PL 6 1 1 PL6 3 3 OCT Chute P O PL 6 1 Item 1 4 Pinch Roll P O PL 6 1 1 5 Spring P O PL 6 1 Item 1 6 Bearing PL 6 1 1 Gear 24 P O PL 6 1 Item 1 8 127K39460 Offset Motor 9 Bearing PL 6 1 1 10 Earth Plate P O PL 6 1 Item 1 11 Offset Gear P O PL 6 1 Item 1 12 930W00103 Offset Home Sensor 13 Bracket P O PL 6 1 Item 1 14 Earth Plate P O PL 6 1 Item 1 15 Lower Chute P O PL 6 1 Item 1 16 127K37961 Exit Motor 17 Belt P O PL 6 1 Item 1 18 Bracket P O PL 6 1 Item 1 19 Gear Pulley P O PL 6 1 Item 1 20 Motor Cover P O PL 6 1 Item 1 jOch50603 Initial Issue 12 2004 Parts List CCC118 WCM118 5 23 PL 6 3 PL 7 1 MPT Unit Item Part Description 1 Label Not Spared 2 Label Max Not Spared PL7 1 3 Upper Frame Not Spared 4 Gear Assembly Not Spared 5 050K49741 MPT Tray Assembly PL 7 3 6 962K13120 Wire Harness 7 Pinch Chute Not Spared 8 Shaft Not Spared 9 Spacer Not Spared 10 Guide Not Spared 11 Pinch Roll Not Spared 12 Spring Not Spared 13 Actuator Not Spared 14 801K05762 Lower Frame Assembly PL 7 2 15 809E38160 MPT Spring 16 930W00103 MPT No Paper Sensor 17 802 55770 Front Cover 18 802 55211 C
183. 118 WCM118 xiii Introduction Introduction 12 2004 Initial Issue xiv CCC118 WCM118 1 Service Call Procedures Service Call Procedures 1 3 Initial Actions 1 3 Call FOW nissan 1 4 Detailed Maintenance Activities 1 5 Cleaning Procedures 1 5 Final ACTIONS re ou AR b a obe e ess ode dea 1 6 Initial Issue 12 2004 Service Call Procedures CCC118 WCM118 1 1 Service Call Procedures 12 2004 Initial Issue 1 2 CCC118 WCM118 Service Call Procedures Service Strategy The service strategy for the Copy Centre C118 Work Centre M118 Copier Printers are to perform any High Frequency Service Item HFSI actions before attempting to repair any problems Some problems will be corrected by this strategy without the need to diagnose them The Repair Analysis Procedures RAPs will be used for any remaining problems Problems that occur in the Basic Printer mode will be repaired before problems that occur when using the accessories Image Quality problems should be repaired after all other problems are repaired Service Call Procedures The Service Call Procedures are a guide for performing any service on this machine The procedures are designed to be used with the Service Manual Perform each step in order Initial Actions The Initial Actions gather information about the condition of the machine and the problem that cause
184. 13 1 6 13 Actuator P O PL 13 1 Item 6 14 930W00103 Tray 2 Level Sensor 15 930W00103 2 No Paper Sensor 16 962K19691 Wire Harness 17 28 21 13 1 6 18 Gear 29 P O PL 13 1 Item 6 19 Spring PL 13 1 Item 6 20 Feed REP 13 3 1 P O PL 13 3 Item 42 21 005K05890 One way Clutch 22 005K06760 One way Gear 22 23 Shaft P O PL 13 1 6 24 Chute PL 13 1 6 25 Spring P O PL 13 1 Item 6 26 005K07010 Friction Clutch 27 Support Assembly P O PL 13 1 Item 6 28 Retard Roll 13 3 1 P O PL 13 3 Item 42 29 PL 13 1 Item 6 30 Gear 13T P O PL 13 1 Item 6 31 Support Assembly PL 13 1 Item 6 32 Nudger Roll REP 13 3 1 P O PL 13 3 Item 42 33 Gear 25T P O PL 13 1 Item 6 34 Bearing P O PL 13 1 Item 6 35 Gear 34T P O PL 13 1 Item 6 36 Lever P O PL 13 1 Item 6 37 Bearing P O PL 13 1 Item 6 38 Washer PL 13 1 6 39 Lower Frame P O PL 13 1 Item 6 40 Holder PL 13 1 Item 6 41 Spring P O PL 13 1 Item 6 42 604K20530 Tray Feed Roller Kit Initial Issue 12 2004 Parts List CCC118 WCM118 5 53 PL 13 3 PL 13 4 Left Cover Single Tray Item Part 802K57023 110E10620 Description Cover Assembly LH STM Latch P O PL 13 4 Item 1 Hook P O PL 13 4 Item 1 Handle P O PL 13 4 Item 1 Left Cover P O PL 13 4 1 Chute P O PL 13 4
185. 18 WCM118 10 8 Transparency Offset 80mm Pitch Ghosts IDS 9 Regular Blanks In Process Direction Spots Streaks etc 5117 AeA BUT Heatroll Pitch 3 15inch j0ch3224 Figure 1 Transparency Offset 80mm Pitch Ghosts Defect Sample j0ch3224 Figure 1 Regular Blanks In Process Direction Spots Streaks Bands etc Defect Cause Sample j0ch3225 1 Transparencies were processed in Plain Paper mode Corrective Action Cause 1 Select Transparency mode 1 94mm pitch gt Drum Scratches or foreign substances 2 57mm pitch gt Developer Roll Developer material fixed on the Developer Roll 3 44mm pitch gt Charger Scratches or foreign substances 4 80mm pitch gt Fuser H R Scratches or foreign substances Corrective Action 1 1 4 Clean or replace the XERO Developer Cartridge or the Fuser Unit 2 2 3 Replace the XERO Developer Cartridge Initial Issue 12 2004 Image Quality CCC118 WCM118 3 27 IDS 8 IDS 9 IDS 10 Regular Toner Contamination In Process Direction Corrective Action 1 4 5 6 Clean or replace the XERO Developer Cartridge or the Fuser Unit Spots Streaks Bands etc 1 2 j0ch3226 Figure 1 Regular Toner Contamination In Process Direction Spots Streaks Bands etc Defect Sample j0ch3226 Cause 94mm pitch gt Drum Scratches or foreign substances 57mm pitch gt Magnetic Roll Developer material fixed on the Magnetic Roll 44mm pitch gt BCR
186. 182 and P J548C are connected correctly Y N Connect P J182 and P J548C Check the wire between J182 and J548C for an open circuit or a short circuit BSD 8 2 Flag 1 Flag 2 The wire between J182 and J548C is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the STM PWB 548 3 and the GND BSD 8 2 Flag 2 The voltage is approx 5VDC Y N Replace the STM PWB PL 13 6 Measure the voltage between the STM PWB 548 5 and the GND BSD 8 2 Flag 1 Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The voltage changes Y N Replace the Tray 2 Feed Out Sensor PL 13 5 Replace the STM PWB PL 13 6 Execute Input Output Check 8 46 STM Takeaway Motor ONJ The STM Takeaway Motor PL 13 6 can be heard Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 11 C4 2000 C4 3000 Registration Sensor JAM 4 Feed After the Tray 2 Feed Out Sensor turned On the Registration Sensor did not turn On within the specified time Initial Actions Refer to BSD 8 2 8 6 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N
187. 2 95xxxx Time 10 sec After Detecting Low Speed Flag While Waiting For Image Signal Carrier HMCD ON Detection RAP 9508xx Time out occurred while waiting for the G3 mode image signal 9509xx Time out occurred while waiting for the ECM mode image signal Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 96xxxx Carrier Was Broken Within 15 sec When Receiving G3 Image Signal RAP 9608xx When receiving the G3 mode image signal the carrier was broken Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 95xxxx 96xxxx
188. 2 1 1 5 Remove the Feed Out Chute Figure 2 6 Disconnect the connector Figure 3 1 Remove the Feed Out Chute 1 Disconnec t the connec tor 2 Release the clamp and remove the wire j0ch41202 Q P Figure 2 Removing the Feed Out Chute j0ch41202 Repairs Adjustments 12 2004 Initial Issue REP 12 1 1 FE CCC118 WCM118 7 Remove the Tray 3 Feeder Figure 4 Replacement 1 Remove the screws x2 1 2 Remove the Tray 3 Feeder 2 jOch41204 Figure 4 Removing the Tray 3 Feeder j0ch41204 To install carry out the removal steps in reverse order When replacing enter Diag mode Clear the counter Tray Chain Func 29 36 29 26 29 16 29 6 Initial Issue 12 2004 CCC118 WCM118 4 79 Repairs Adjustments REP 12 1 1 12 1 2 Tray 4 Parts List on PL 12 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Pull out Tray 4 2 Remove the Left Lower Cover REP 12 7 1 3 Open the lower Left Cover PL 12 7 4 Remove the s
189. 2 2004 6 11 Soft Switch Table 1 Soft Switch MODE Name DC CP KO CO Remarks 077 0 Received Fax Print Setting O Sets when to start printing received faxes 0 Start printing after receiving the first page 1 Start print ing after receiving all pages 078 5 4 Status Report for System Adminis O Sets whether to enable status report output for system administrator transfer when MODE078 Bit078 trator Transfer is set to Enable 1 00 Do not print 01 Print if unsuccessful 10 Always print 078 7 System Administrator Transfer O O Sets whether to enable system administrator transfer 0 Disable 1 Enable 080 0 Delayed Start O 0 1 080 1 0 Send from memory Quick send 1 Direct send 080 5 4 Sender and Attachments O O Sets whether there is a sender and attachment locations 00 Disable attachments 10 Enable attach ments Outside document 11 Enable attachments Inside document 080 7 6 Stamp 5 O O Sets stamp position and stamp on off 00 Off 10 On Top and back ends 11 On Back end only 081 0 Recipient Name 0 Do not insert 1 Insert 081 3 1 Default Settings for Document 5 Sets the initial setting for document send density 000 Lighten 001 Light 010 Normal 011 Dark Density FAX 100 Darken 081 7 4 Default Settings for Image Quality O O Sets th
190. 2 72 OF8 Cover STM Left Cover Open RAP ss 45 Memory Overflow 2 23 OF9 Cover 2 Left Cover Open RAP 46 Document JAM RAP cus FIO Cover Duplex Cover Open RAP 47xxxx Error During Receive RAP _ 2 74 OF11 Size Switch ASSY RA Posse 70 Busy Tone RAP nee 274 OF itd 71 No Response 2 75 OF13 Abort Gode RAD 3 hee ne det ee 72xxxx Remote Machine Error RAP 2 75 74xxxx Transmission Error RAP iii 2 76 76xxxx Polarity Reversal Detected Other Than While Waiting To Receive Initial Identification Signal Laan tn D abel cantar de De o Reed 2 76 77xxxx No Response To Post Message RAP 2 77 78xxxx DCN Received While Waiting For Response To Post Message RAP 2 77 79xxxx PIP Received In Response To Post Message 2 78 RTN Received In Response To Post Message 2 78 7 Received A 2 79 7 Command Error For Receive RAP 2 79 7Fxxxx No Response From Remote Machine After Mode Change T1 Time out RAP 2 80 8Fxxxx PIN Received In Response To Post Message 2 80 91xxxx No Response 1 1 11 1 nenne
191. 2002 Figure 6 Installing the battery j0ch82003 5 Install the battery Figure 6 6 Install the Fax Box Figure 7 Install the Fax Box Tighten the screws x4 Install the Bracket Tighten the screws x2 NOTE Install the battery with the Wire Harness exit facing down 2 1 Secure the battery with the cable ties x2 3 2 Connect the connectors 4 3 Secure the Wire Harness with the clamp Accessories 12 2004 Initial Issue 8 1 8 6 118 WCM118 Figure 7 Installing the Fax Box j0ch82011 7 Install the ADC Bracket Figure 8 1 Install the ADC Bracket 2 Tighten the screws x4 jOch82011 jOch82004 Figure 8 Installing the ADC Bracket j0ch82004 8 Install the ADC PWB Figure 9 1 Install the ADC PWB 2 Tighten the screws x4 3 Connect the connectors Initial Issue CCC118 WCM118 12 2004 Accessories 8 1 8 7 jOch82005 e j0ch82012 Figure 9 Installing the ADC PWB j0ch82005 Figure 10 Connecting the Wire Harness j0ch82012 9 Connect the Wire Harness Figure 10 10 Remove the Blind Cover LINE of the Rear Cover Figure 11 1 Secure the Wire Harness with the clamp 1 Remove the Blind Cover LINE 2 Connect the Wire Harness Accessories 12 2004 Initial Issue 8 1 8 8 CCC118 WCM118 jOch82013 Figure 11 Removing the Blind Cover j0ch82013 11 Restore the Memory Cover and the Rear Cover to their original positions 14 12 Open the Front Cover 15 13 Remove the
192. 3000 Registration Sensor JAM 2 Feed After the Tray 2 Feed Out Sensor turned On the Registration Sensor did not turn On within the specified time Initial Actions Refer to BSD 8 2 8 6 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Re
193. 333JEEEEEEEEEFE33333313333EEEEEEEFEEE3333 33 3EEEEEEEEEEE33333333333EFFEEEEEEEE 3333 333333JEEEEEEFEEEE 13333393 33 3333 33 JEEEEEEEEEEE 13333313333EEEEEEEEEEE 3333 3333333EEEEEEEEEEE331333333333EEEEEEEEEEE3333 33 3EEEEEEEEEEE 33232333333 EEEEEEFEEE 3433 5 EEEEEEET3333333333 FEEEEEEEEE 31133333333EEEE EE E33333333333EEFEEEEEEEE33333333333EEEE jOch3201 Figure 1 Standard Test Pattern Side A j0ch3201 Side B Figure 2 is used to evaluate skips and smears resolution and magnification Initial Issue 12 2004 Image Quality CCC118 WCM118 3 11 EH T TT 05 INPUT 14 INPUT Q5 INPUT SIR 542 00 All densites are contrast ce j0ch3202 j0ch3203 Figure 2 Standard Test Pattern Side B j0ch3202 Figure 3 Output Reference Guide SIR542 00 jOch3203 Output Reference Guide SIR542 00 Procedure This test document serves as a reference guide for measuring the solid area density of the Side A copies of the test pattern 82P524 and 82P521 Figure 3 Image Quality 12 2004 Initial Issue 3 12 CCC118 WCM118 10951 Solid Area Density Specification Procedure Using Side A of the Standard Test Pattern Figure 1 evaluate the solid area density per the following table 4333333333 lt 313333 E 33333333333EFEECEFEFEE 332333 3333339333 3ECCECEECECE323333 m 6 333 3333333 393E
194. 4 4 2TM Rear Location P J523 Figure 10 7 Power Unit P J2011 Figure 4 5 HVPS Dispens Motor ROS Unit P J540 Figure 6 3 Duplex Unit MPT Unit ADC 1 Figure 17 5 P J541 Figure 6 4 Duplex Unit MPT Unit ADC CN2 Figure 17 6 P J541 Figure 14 2 2 Rear Location ADC CN3 Figure 17 3 P J541C Figure 12 1 1TM Rear Location ADC CN4 Figure 17 4 P J542 Figure 6 5 Duplex Unit MPT Unit CCD CN1 Figure 2 8 IIT Carriage Assembly P J548 Figure 14 1 2 Rear Location DF CN1 Figure 16 16 DADF PWB P J548C Figure 12 6 1TM Location DF CN2 Figure 16 15 DADF PWB P J549 Figure 14 7 2 Rear Location DF CN3 Figure 16 14 DADF PWB Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 4 CCC118 WCM118 Table 1 Plug Jack List Table 1 Plug Jack List Connector Figure Item Connector Figure Item Number Number Number Figure Title Number Number Number Figure Title DF CN4 Figure 16 12 DADF PWB EXT CN13 Figure 14 PWB DF 5 Figure 16 13 DADF PWB EXT CN14 6 PWB DF CN6 Figure 16 5 DADF PWB EXT CN15 Figure 12 PWB DF CN8 Figure 16 3 DADF PWB EXT CN16 Figure 3 EXT MFC PWB DF CN9 Figure 16 2 DADF PWB EXT CN18 Figure 3 7 EXT MFC PWB DF CN10 Figure 16 1 DADF PWB FAX CN1 Figure 17
195. 4 1 8 1 9 1 10 1 Main Motor ON 9 24 BCR DC Bias ON 9 29 BTR Bias ON 9 33 DEVELOPER DC Bias 9 36 BTR 2 Turning on BCR DC Bias in 1 0 Check 9 24 makes the following components output simultaneously 4 1 8 1 9 1 10 1 Main Motor ON 9 23 BCR AC Bias ON 9 29 BTR Bias ON 9 33 DEVELOPER DC Bias ON 9 36 BTR Bias ON Figure 2 CHARGING AND EXPOSURE j0ch90902 CHARGED DRUM 10 90902 Initial Issue CCC118 WCM118 12 2004 7 79 Wiring Data Chain 9 Xerographics 2 A B 9 3 TONER DISPENSE AND DEVELOPMENT 92 EXPOSED DEVELOPMENT D DB DC REMOTE G H J DEVELOPED EN IMAGE J500 DEVELOPER 14 2 BIAS DEVELOPER BLU Check 9 33 1 DEVELOPER DC BIAS REMOTE DC COM CH1 1 DC COM CH1 1 FUSE6 SUPPLY BIAS SENSOR CAUTION HIGH VOLTAGE 24VDC XERO DEVELOPER CARTRIDGE CH1 2 P610 3 CONNECTOR CONNECTOR 5VDC CH1 1 Ae 4610 610 P610 17 r ATC SENSOR A D Check 15 62 ATC SENSOR SENSED SIGNAL 8 DC COM CH1 1 Figure 3 TONER DISPENSE AND DEVELOPMENT j0ch90903 2 Turning on DEVELOPER DC Bias in 1 0 Check 9 33 makes the following components output simultaneously 4 1 8 1 9 1 10 1 Main Motor ON 9 23 BCR AC Bias ON 9 24 BCR DC Bias ON 9 29 BTR Bi
196. 4 1 2 4 16 CCC118 WCM118 REP 4 2 1 Dispense Motor 2 Press the release tab and pull out to remove the Figure 1 Parts List on PL 4 2 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CE CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts XERO Developer Cartridge REP 4 1 1 Toner Cartridge REP 4 1 2 E Top Cover REP 10 1 1 jOch40304 Figure 1 Removing the Cap j0ch40304 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 17 REP 4 2 1 3 Remove the Inner Cover Figure 2 1 Remove the screws x2 2 Push in tab to release and disconnect Strap 3 Remove the Inner Cover jOch40305 Figure 2 Removing the Inner Cover 0 40305 4 Remove the Toner Housing Figure 3 NOTE When removing the Toner Housing protect the floor with paper Disconnect P J127 Loosen the screws x2 Remove the screw on the hose Remove the Toner Housing RAGE jOch40301 Figure 3 Removing the Toner Housing j0ch40301 5 Remove the
197. 4 2 is rotating N Measure the voltage between the PWB J218 3 and the GND BSD 10 2 1 The voltage is approx 24VDC Replace the PWB PL 9 1 Replace the Fuser Fan PL 4 2 followed by the MCU PWB PL 9 1 Measure the voltage between the MCU PWB J218 2 and the GND BSD 10 2 Flag 1 The voltage is approx OVDC N Replace the Fuser Fan PL 4 2 followed by the PWB PL 9 1 Replace the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 2 61 Status Indicator RAPs U4 3000 U4 9000 05 1000 Dispense Motor Failure RAP The toner density in the XERO Developer Cartridge has not risen since the Dispense Motor has been turned On Initial Actions Refer to BSD 9 3 U6 2000 RAM Read Write Check Failure RAP The MCU PWB RAM failed during the Read Write operation Initial Actions Refer to BSD 3 1 Power OFF ON Power OFF ON Procedure Reload the Toner Cartridge Check the connection of each PWB connector The connectors are connected correctly Procedure Y N Check the XERO Developer Cartridge Seals The seals have been removed Connect the connectors Y N Remove the XERO Developer Cartridge Seals Turn on the power again U6 2 reoccurs Y N Execute Input Output Check 15 63 Dispense Motor ON The Dispense Motor can be heard End Y N Measure the voltage between the MCU PWB J420 2 and the GND BSD 9 3 Flag Replace the MCU PWB PL
198. 5 3300 18888 2 5VDC 24VDC 4 DC COM cH1 1 D EXT CN12 CONNECTOR 6 POWER CABLE NBCR CN4 NSC CN3 71 8 25VDC H 24VDC DADF ADF PWB PL15 3 DF1 Ci Cir DESCNS 24VDC GRY DC COM CH1 1 DC DC CONVERTER DC 3 3VDC 3 3VDC 06 Figure 3 DC POWER DISTRIBUTION EXT j0ch90103 jOch90103 Initial Issue CCC118 WCM118 12 2004 7 43 Wiring Data Chain 1 Standby Power 1 4 POWER INTERLOCK SWITCHING LEFT COVER INTERLOCK SWITCH PL25 405 ORN 24VDC OH1 1 1 0 Check LEFT COVER INTERLOCK 1 1 1 SWITCH J120 CLOSED H 24vDc 405 3 J405 J121 ORN ORN XERO INTERLOCK SWITCH PL4 2 LD 5VDC CH9 3 FRONT COVER INTERLOCK SWITCH PL9 1 Al 2 Bi 1 0 Check 1 12 1 FRONT COVER INTERLOCK SWITCH J121 CLOSED H H 24VDC 4405 ORN XERO INTERLOCK SWITCH CLOSED H 5VDC INTLK 24VDC FRONT COVER INTERLOCK SWITCH CLOSE SIGNAL LEFT COVER INTERLOCK SWITCH CLOSE SIGNAL LD INTLK 5VDC XERO INTERLOCK SWITCH CLOSE SIGNAL 6 JOch90104 Figure 4 POWER INTERLOCK SWITCHING j0ch90104 Wiring Data 12 2004 Initial Issue Chain 1 Standby Power 7 44 CCC118 WCM118 STM LEFT COVER SWITCH PL13 4 VIO DC COM CH1 2 2TM LEFT COVER SWITCH PL12 4 0 Check 1 10 2TM LEFT COVER SWITCH CLOSED L 5VDG
199. 51 560 to 1 single output enables independent outputs Table 2 Input Chain Connector Func Sub Name Level Meaning Remarks 1 1 PH L H COVER L Cover is open Interlock switch off Not available 1 10 TRAY TRAY MODULE COVER L Cover is open Interlock switch off Not available 1 11 PH L H Low COVER H Cover is open Interlock switch off Not available 1 12 PH FRONT COVER L Cover is open Interlock switch off When the L H Cover is open as the Front Cover status can not be detected by the hardware the Front Cover status remains closed regardless of whether it is open or closed 7 5 TRAY TRAY4 SIZE digital SENSOR L It is used for size detection auxiliary 7 7 TRAY TRAY1 NO PAPER SENSOR L No paper Not available 7 8 TRAY TRAY2 NO PAPER SENSOR L No paper Not available 7 9 TRAY TRAY3 NO PAPER SENSOR L No paper Not available 7 10 TRAY TRAY4 NO PAPER SENSOR L No paper Not available 7 12 TRAY SMH ENV NO PAPER SENSOR L No paper Not available 7 14 TRAY TRAY2 LEVEL SENSOR L Lifted up Lifter is at paper feeding Not available position Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 43 Input Output Check Table 2 Input Chain Connector Func Sub Name Level Meaning Remarks 7 15 TRAY TRAY3 LEVEL SENSOR L Lifted up Lifter is at paper feeding Not available position 7 16 TRAY TRAY4 LEVEL SENSOR L Lifted up L
200. 7 FAX KIT DF CN13 Figure 16 18 DADF PWB FAX CN2 Figure 17 1 FAX KIT DF CN14 Figure 16 17 DADF PWB FAX Figure 17 9 FAX KIT DF1 Figure 3 19 EXT MFC PWB FAX CN4 Figure 17 2 FAX KIT DF2 Figure 15 1 DADF Front Location FAC CN5 Figure 17 12 FAX KIT DF3 Figure 15 2 DADF Front Location FAX CN6 Figure 17 13 DF4 Figure 15 3 DADF Front Location FAX UI CN1 Figure 1 4 FAX KIT DF5 Figure 15 4 DADF Front Location FS812 Figure 13 11 2TM Paper Feeder DF6 Figure 15 5 DADF Front Location FS813 Figure 13 11 2TM Paper Feeder DF7 Figure 15 6 DADF Front Location 1 Figure 2 1 Carriage Assembly DF8 Figure 15 7 DADF Front Location 2 Figure 2 2 Carriage Assembly DF9 Figure 15 8 DADF Front Location Figure 2 5 IIT Carriage Assembly DF10 Figure 15 9 DADF Front Location 4 Figure 2 11 Carriage Assembly DF11 Figure 16 6 DADF PWB IT5 Figure 2 12 IIT Carriage Assembly DF12 Figure 16 7 DADF PWB 6 Figure 3 19 PWB DF13 Figure 16 8 DADF PWB Figure 3 1 PWB DF14 Figure 16 9 DADF PWB INV 1 Figure 2 7 IIT Carriage Assembly DF15 Figure 16 10 DADF PWB INV CN2 Figure 2 6 IIT Carriage Assembly DF16 Figure 16 11 DADF PWB CN1 Figure 3 18 EXT MFC PWB DF17 Figure 16 4 DADF PWB MFC CN2 Figure 3 2 EXT MFC PWB EXT 1 Figure 3 18 EXT MFC PWB 1 Figure 2 3 IIT Carriage Assembly EXT CN2 Figure 3 16 EXT MFC PWB Figure 2 4 IIT Carriage Assembly EXT CN3 Fig
201. 826 Namibia NA 516 USA US 840 Netherlands NL 528 Venezuela VE 862 New Zealand NZ 554 Vietnam VN 704 Niger NE 562 Yemen YE 887 Nigeria NG 566 Zambia ZM 894 Norway NO 578 Zimbabwe ZW 716 Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 53 4 General Procedures Information 12 2004 Initial Issue GP 4 6 54 CCC118 WCM118 Space Requirements Machine Size Installation space requirements are shown in CCC118 WCM118 IOT with Size MPT PLATEN Cover Figure 1 Space Requirement CCC118 WCM118 j0ch61003 Figure 1 Standard Configuration j0ch61001 with MPT DADF ADF STM 2 tray module Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 55 Space Requirements Product Specification Product Codes Table 1 Product Codes CCC118 Item Standard Optional std opt Product Code Base Processor IIT lIOT 250x1Tray Standard Memory w std MPT std DUP opt EL200354 Input Option Platen Cover opt EL200361 9 ADF opt EL200360 DADF opt EL200359 Tray Cabinet Add 500x1tray opt EL200513 Add 500x2tray opt EL200514 Mobile Stand opt EL200515 Exit Output Option 1 1 5 Exit Inverter std Exit OCT Inverter opt EL200371 RAM 274 Additional Memory 64M opt EL200358 FAX Option FAX XC opt EL200373 FAX EU opt EL200416 Printer Network Option PRT w NW opt EL200353 Printer Mem
202. 99 Soe ok bility capability diation light diation light 98 Color Fax100x100 pixel Color Fax100x100 pixel Color Fax 0 Standard 0 Standard 25 4mm capability 25 4mm capability 1 Nonstandard 1 Nonstandard 99 Binary file transfer capability Binary file transfer capability 75 Color Fax Nonstandard Color Fax Nonstandard Color Fax 100 Spare Set up to 0 Set up to 0 Gamut range Gamut range 101 i Fax selection polling Set up to 0 i Fax 0 Standard 0 Standard 102 i Fax routing address i Fax routing address i Fax 103 Spare Set up to 0 S Set up to 0 1 Nonstandard 1 Nonstandard parei Up tere M 0 0 104 E Fiel E Fiel 51 76 Letter 215 9 x279 4mm Letter 215 9 x 279 4mm j apne 105 600 x 600 pixel 25 4mm 600 x 600 pixel 25 4mm 77 Legal 245 9 x 355 6mm Legal 215 9x355 6mm capability capability 78 T 85 JBIG Basic capability T 85 JBIG Basic capability Color Fax General Procedures Information 12 2004 Initial Issue GP 2 6 50 CCC118 WCM118 Table 1 Command sent from transmitter in F Code communication and the relation with DIS Bit DIS DTC DCS Description Table 3 106 1200 x 1200 pixel 25 4mm 1200 x 1200 pixel 25 4mm capability capability Com mand Description Relation with DIS 107 300 x 600 pixel 25 4mm 300 x 600 pixel 25 4mm capability capability PW
203. ADF CLOCK B SNe DOCUMENT EXIT ROLL DRIVE CLOCK B O Applicable with DADF installed o Applicable with ADF installed 24VDC CH1 3 DOCUMENT READ DOCUMENT READ MOTOR MOTOR PL15 5 24VDC CLOCK DOUBLE READ IN 54 CLOCK A DF6 ROLL DRIVE ar 2 GLOGK A READ OUT ROLL DRIVE CLOCK CLOCK B 24VDC CH1 3 j0ch90503 Figure 3 DOCUMENT FEED AND TRANSPORT MECHANISM j0ch90503 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 55 Chain 5 Document Transportation 5 4 DOCUMENT FEED AND TRANSPORTATION DADF ADF PWB PL15 3 DADF ADF PWB 1 53 DOCUMENT DOCUMENT DOUBLE REGISTRATION REGISTRATION PLUG CLUTCH CLUTCH PL15 9 DF ON L 24VDG 0 15 02 15 4 2 BLU DC CoM gt 1 3 WaT 2 1 BU 24VDC CH1 3 2 DOCUMENT FEED 2 Status 051 33VDC SENSOR DOCUMENT FEED SENSOR PL15 9 DF12 DOCUMENT SENSED LH3 3VDC GNIO WHT DF CONIO 433vpo DOCUMENT Status 052 3 3VDC 2 LEAD EDGE DOCUMENT LEAD SENSOR EDGE SENSOR PL15 7 0710 DOCUMENT SENSED L 3 3VDC WHT 3 5 Applicable with DADF installed COM CH1 3 DC COM 3 3VDC m WHT Applicable with ADF installed DF CN14 4 DC COM CH1 3 DOCUMENT
204. ADF ADF TOP COVER SWITCH CLOSED SIGNAL DOCUMENT LEAD EDGE SENSOR SENSED SIGNAL PL11 2 EXT GRY 8 lt CN4 NBCR NSC PWB PWB 1 5 PL11 5 NBCR CN4 CN1 NSC CN3 S P CLOCK SERIAL DATA OUT SERIAL DATA SYNC NBGR HOST CABLE PL11 2 DC COM ExT CH1 1 LAMP1 LED GRN GRY LAMP2 LED RED DC COM CH1 3 90 lt lt 8 E z e zn TTA INVERT SENSOR SENSED SIGNAL SERIAL DATA IN DADF ADF EXIST SIMPLEX DUPLEX GRY GRY 2 GRY ESP RESET GRY DC Lu CLUTCH CONTROL 1 CLUTCH CONTROL 2 CLUTCH CONTROL 3 DG COM CHI 1 CH1 3 Figure 2 PWBS COMMUNICATION OPTION MFC NSC NSC DADF ADF j0ch90302 NBCR HOST CABLE PL112 JOch90302 Wiring Data Chain 3 Machine Run Control 12 2004 7 48 Initial Issue CCC118 WCM118 2TM PWB TO TRAY MODULE MCU TO TRAY MODULE COMMUNICATION LINE X COMMUNICATION LINE TRAY MODULE TO MCU COMMUNICATION LINE TRAY MODULE TO MCU COMMUNICATION LINE 2 TAKE AWAY CLUTCH ON SIGNAL 2TM TAKE AWAY CLUTCH ON SIGNAL STM TAKE AWAY CLUTCH ON SIGNAL MCU TO TRAY MODULE COMMUNICATION LINE TRAY MODULE TO MCU COMMUNICATION LINE pk lees eee i i i i i L i i Lc i
205. ADF DADF Document Tray Length Sensor 2 0 1 0 OFF 1 ON General Procedures Information 12 2004 Initial Issue Status 6 8 CCC118 WCM118 Soft Switch IOT IIT FAX Procedure The function of changing functional settings which do not normally require to be changed Soft 1 Enter CE Settings gt MFC gt Soft Switch then select MODE and enter MODE No Switch setting is displayed for every mode 2 Select Bit then move V to the appropriate Bit No using the arrow button 3 Enter 1 or 0 using the Key button The location of V is moved from larger Bit No to smaller one 4 Push the Enter button Select a specific mode you want to make a change to and make the change in Bit Hex is unavailable The value available for entry is 0 or 1 Table 1 Soft Switch MODE Name DC CP KO CO Remarks 000 7 0 Auto Clear Enables disables auto clear and sets the time after copying or after the last operation before auto clear 00000000 Disable 00000001 1min 00000010 2min 00000011 00000100 4min 001 7 0 Notification Tone Duration O O O Sets the time to notify before auto clear or entering Sleep mode 00000001 1sec to 00000101 55 to 00001010 10sec 002 7 0 Scanning Timer O O O Sets the time for displaying whether there is a next page during Platen Scan Supported operations Fax Copy Scan 00000001 1sec to 00000100 4sec to 00010100 20sec 003 7 0 Time before r
206. AM RAP MPT Feed 2 17 81 0011 Jam During Scan RAP 2 45 E Status Code 51 0012 Long Document JAM 2 46 E1 1000 Registration Sensor Off JAM RAP tenen 2 49 81 0013 Short Document JAM 2 47 E1 2000 Fuser Exit Sensor On JAM RAP go 51 0014 ADF Static JAM RAP 2 48 E1 6000 Registration Sensor Static JAM RAP ei 2 21 51 0015 Platen Cover Open During ADF nai tede teens 2 49 E3 1000 Fuser Exit Sensor Off JAM 2 21 51 0016 ADF Cover Open During ADF Scan 2 49 E3 2000 Fuser Exit Sensor Off JAM RAP Too Short 221 6000 Exit Sensor Static JAM RAP 250082 291 0021 Jam During Scan 2 01 E8 2000 Duplex Sensor On JAM RAP 2 23 91 0022 Long Document JAM allele 2 92 51 0023 Short Document JAM 2 53 H Status Code 51 0024 Jam During Invert Transport RAP 2 53 H1 2000 Tray 2 Lift Up No Tray Failure RAP 2 25 51 0025 DADF Static JAM RAP 2 2 54 H1 3000 Tray 3 Lift Up No Tray Failure RAP 2 26 51 0026 Platen Cover Open During DADF Scan RAP 2 55 H1 4000 Tray 4 Lift Up No Tray Failure RAP 2 27 S1 0027 ADF Top Cover Open During DADF Scan 2 56 H2 7000 DUP Module Communication Failure 2 28 H3 1000
207. B PL 9 1 H9 7000 STM Communication Failure RAP Communication error occurred between the MCU PWB and the STM PWB Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB 2 PWB and STM PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again H9 7 reoccurs N End Check the wire between J413 and J413C for an open circuit or a short circuit BSD 3 3 Flag 2 The wire between J413 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P413C A5 and the GND BSD 1 2 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Status Indicator RAPs H9 4000 H9 7000 12 2004 2 36 Initial Issue CCC118 WCM118 41 2000 Toner Cartridge Empty Failure The Toner Cartridge is empty Initial Actions Refer to BSD 9 1 Reload the Toner Cartridge J3 1000 XERO Developer Cartridge Set Failure RAP The XERO Developer Cartridge is not installed Initial Actions Refer to BSD 9 1 Reload the XERO Developer Cartridge Power OFF ON Power OFF ON Procedure Procedure Check the Toner Cartridge for failure or foreign substances There are no foreign Check the XERO Developer
208. C 6 CH1 2 i i i i i neo 5 11 L CH1 2 90708 Figure 8 TRAY4 PAPER STACKING OPTION 2TM j0ch90708 Wiring Data 12 2004 Initial Issue Chain 7 Paper Supply 7 70 CCC118 WCM118 D E H J 7 9 MPT PAPER STACKING DOUBLE DOUBLE MPT PAPER SIZE lt PLUG PLUG SENSOR J411 2605 4605 P609 J609 107 O POULE 7 6 1 1 8 1 8 1 MPT PAPER SIZE KABLU BLU BLU SENSOR 5VDC H J107 J609 P609 J605 P605 SENSED SIGNAL J411 CH1 1 H 3 so l a 6 ee 21 17 21 12 2 2 L L BLU BLU BLU DC VO Check 7 12 1 PAPER B NO PAPER H SENSOR PL7 1 s 1 H PAPER SENSED D 5VDC BLU BLU OPERATOR LOADED PAPER mano il Qi STACKED BLU BLU PAPER 3 BLU 2 7 S00 GHI 1 4 MPT Paper Size Sensor senses paper width size in the Fast Scan direction based on voltage value corresponding to combined resistance value Ref Paper length size in the Slow Scan direction is sensed based on a period The table below shows voltage values and AD values corresponding to paper sizes width each 2 1 of time from Registration Clutch ON to wh
209. C118 WCM118 Repairs Adjustments 12 2004 Initial Issue 4 2 118 WCM118 1 1 1 Drive Assembly Parts List on PL 1 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Rear Cover REP 10 2 1 2 Open the Left Cover Assembly PL 2 5 3 Partially pull out the XERO Developer Cartridge REP 4 1 1 4 Disconnect the gear and the connector Figure 1 1 Remove the E Clip 2 Remove the gear 3 Remove the clamp 4 Disconnect the connector P J214 Ns M 01 Figure 1 Disconnecting the gear and the connector j0ch40101 Initial Issue 12 2004 CCC118 WCM118 4 3 Repairs Adjustments REP 1 1 1 5 Remove the Main Drive Assembly Figure 2 1 Remove the screws x4 2 Move idler to right and move harness aside while removing Main Drive Assembly Figure 2 Removing the Main Drive Assembly j0ch40102 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP 1 1 1 4 4 Initial Issue CCC118 WCM118 REP 2 2 1 Ret
210. CC118 WCM118 12 2004 Status Indicator RAPs B2xxxx B4xxxx 5 Modem Error During Send RAP B501xx When sending a modem error occurred in V 8 sequencing Initial Actions Refer to BSD 17 1 Power OFF ON Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 B6xxxx Modem Error During Receive RAP B602xx When receiving modem error occurred in V 8 sequencing Initial Actions Refer to BSD 17 1 Power OFF ON Use another line Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs B5xxxx 12 2004 2 88 Initial Issue CCC118 WCM118 7 Image Data Conversion System Error B70000 B74FFF The Internal I F for processing decoding was incorrect or the Internal I F was incorrect B75000 B7Fxxx T
211. CC118 WCM118 5 35 PL 11 1 PL 11 2 IIT Unit Item Part Description PL1 1 2 1 802K71880 IIT Upper Cover with Item2 4 2 090E02380 DADF Platen Glass 3 090E91720 Sheet Platen Glass 4 815E08650 White Reference 5 Sleeve P O PL 11 1 Item 1 6 Carriage Lock PL 11 1 Item 1 041K94690 IIT Carriage Assembly PL 11 4 REP 11 2 1 ADJ 11 1 1 8 Cable Spring PL 11 1 Item 1 9 Cable Bracket P O PL 11 1 Item 1 10 962K28290 Flexible Print Cable 11 Flexible Print Cable Cover PL 11 1 Item 1 12 NBCR Host Cable REP 11 2 2 P O PL 11 1 Item 1 13 NBCR Power Cable REP 11 2 2 P O PL 11 1 Item 1 14 110E11560 Platen Angle Sensor 15 130E87050 APS Sensor 16 Wire Harness P O PL 11 1 Item 1 17 Under Assembly PL 11 3 P O PL 11 1 Item 1 17 PL11 3 10 51102 Parts List 12 2004 Initial Issue PL 11 2 5 36 CCC118 WCM118 PL 11 3 Under Cover Assembly Item Part Description 1 Under Cover P O PL 11 2 Item PL11 3 14 17 2 001E66190 IIT Front Rail P O PL 11 2 Item 17 12 3 PL 11 2 Item 17 X 4 Plate PL 11 2 17 KP 5 EME Spring Plate P O PL 11 2 N 11 17 6 Spring Plate PL 11 2 17 7 Spring Plate PL 11 1 1 8 Left Plate P O PL 11 2 17 9 Plate P O PL 11 2 17 10 Right Plate P O PL 11 2 Item 17 11 806E04920 IIT Rear Rail P O
212. CC118 WCM118 7 15 Plug Jack Locations P J521 gt P J522 P J523 J11 T11 J0st7210 Figure 10 Power Unit 0 7210 Initial Issue Wiring Data 12 2004 CCC118 WCM118 Plug Jack Locations 7 16 P J281 P J180 P J181 P J184 lt P J183 cee EET gt RSS P ENS jo l P J182 2 1 LA JOch7211 Figure 11 1TM Paper Feeder 0 7211 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 17 Plug Jack Locations P J282 P J541C P J840 P J280 P J549C P J413C P J548C P J552C j0ch7212 Figure 12 Rear Location j0ch7212 Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 18 CCC118 WCM118 Tray3 P J220B 4 P J220A Tray3 P J101B Tray4 P J101A Tray3 P J102B SN Tray4 P J102A Tray4 Feeder Assembly j0ch7213 Figure 13 2TM Paper Feeder 0 7213 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 19 Plug Jack Locations JOch7214 Figure 14 2TM Rear Location j0ch7214 Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 20 CCC118 WCM118 j0ch7215 Figure 15 DADF Front Location j0ch7215 Wiring Data Plug Jack Locations 12 2004 7 21 CCC118 WCM118 Initial Issue jOch7216 Figure 16 DADF PWB j0ch7216 Initial Issue CCC118 WCM118 12 2004 7 22 Wiring Data Plug Jack Location
213. CEECEELCEE 333333 V 313233333ELLEELELEEL23333 97 2933929323 5 sA SIDE A LEAD EDGE Roam h CRT ll Ene mn mFnmfet eim 9 352 y menm e stb Sic sane 28 7 Fnmfel Rogm h mEnmfel ain ot Sn 70 roger F S eere Ragm Entre Craze at hn 358 i moni eA ot lll Roam cu NFM fel Dp o ao tEn oam Foie n a Rogm n MEn ed ana h _ aFnmfel 298 n p font ott Sn h o2 h a ent 7 om 2 mEnrmtel em 338 Roem hp Roam h ei XEECEEFCEECE 1393939933 1EEEEF FEE FC 3333 3EGEEEEEEEEE 3332923333 JEGEEEEECEEE 3323 3LECCEEEEEEE 3133 337323 3FFEEEE CEEEE 3333 2 33132233333 EE CEE EEC31133233333 EEE 3333333EEEEEEE CEE E 3332233133 JEECE EE ERES 2333 3293733391 2332 332 33333 EEEEEEE 33333333133EECEECCEEEE 33173333133ECCE jOch3204 Figure 1 Standard Test Pattern SideA j0ch3204 Table 1 Solid Area Density Specification IQS2 Uniformity Specification Procedure Make a copy of Side A of the Standard Test Pattern The density of all the 1 0 blocks are same Figure 1 EE 3133323333 ECCE CE
214. CEEE312333 EE 3333333333 JECEEEEEEEEE33 3322 E 3333133333 JEEEEEEEEF 2 3333331333CECEECEECEE 33333 3333333333 ECECCEECEE 233333 CREER he LEAD EDGE SIDE h mEnmfel ot ll Fn E ain 70 a Born o ervey aille Rogm h ei Ml NE oTo ma M a n ogni ds 9 ezdi a e sn 6 TM zazdi ol lt Zn mFomfel Rogm frm 0 sie reza at Roger emis resci al M oil En E Dresser h y 2 mPnmter raze enn 9 8 ao mol 1 Sum and Rogm 208 an n amp am D mEnentel nit ath D 28 Rogm n Roam h 2 mEnmFe rezui ot 25 enn 70 hop al Sn am 2 n mFnmfet raze ei n eine 358 33333333 333EFEE FE ECKE 3333 SEEECEEEEECE 33331333333FFFE FF FF 3233 JLEECEEEEEEE23311331333CEEG EECCEGE3232 2 E 37333333333 E 31133333333 E33333333333FECE FEE 3333 3333333CEECECE ECCE 32333333 3J3EE E E2233 2333333EEEEEEE FEEL 23322333 323EECE LEEEEE 2232 333133333 EEEE jOch3205 Figure 1 Standard Test Pattern 1 0 Blocks jOch3205
215. CONNECTOR 15PIN CONNECTOR 10 90305 Initial Issue CCC118 WCM118 12 2004 7 51 Wiring Data Chain 3 Machine Run Control Chain 4 Start Print Power Check 4 1 1 8 1 1 1 1 MAIN DRIVE ASSEMBLY PL1 1 5VDC MAIN MOTOR di 8 6 5VDC 4 1 0 Check L 9 1 1 0 Check 10 1 MAIN MOTOR ON LH5VDC D CW CCW 9 REF CLOCK FUSER DRIVE DRUM DRIVE MAGNET ROLL 93 DRIVE BTR DRIVE 1 0 Check 4 1 8 1 9 1 10 1 are components that drive Motor in the same manner Driving the Main Motor in Check 4 1 8 1 9 1 10 1 makes the following components output simultaneously REGISTRATION 8 6 ROLL DRIVE 9 23 BCR AC Bias ON 5 9 24 BCR DC Bias ON 9 29 BTR Bias 9 33 DEVELOPER DC Bias ON 9 36 BTR Bias ON 5 Test Point between MCU PWB J408 4 and GND When Main Motor is running Check 4 1 approx 2 6VDC When Main Motor stops approx 5VDC MPT TAKE AWAY 8 1 ROLL DRIVE MPT FEED DRIVE D Test Point between MCU PWB J408 1 and GND When Main Motor is running in Check 4 1 approx OVDC When Main Motor stops approx OVDC 6 Those diag codes make Main Motor drive forward CW only There is no diag code that mak
216. CRU LIFE CONTROL MCU PWB MCU PWB XERO ORUM PWB lt PL Pre DOUBLE pa DOUBLE 1 0 Check 9 2 1 3 3VDC P es XERO DEVELOPER CARTRIDGE CZ P126 H 3 126 J126 2 126 DETECT SIGNAL J4 1 r L XERO DEVELOPER CARTRIDGE CRUM TAG 8 5VDC CH1 1 DC COM CH1 1 TONER PWB L___ lt DOUBLE PLA2 DOUBLE es TONER CARTRIDGE P127 3 J127 J127 5 2 127 SIGNAL 1 r i TONER CARTRIDGE 5VDC CH1 1 DC COM CH1 1 10 90901 Figure 1 CRU LIFE CONTROL j0ch90901 Wiring Data Initial Issue 12 2004 Chain 9 Xerographics 7 78 CCC118 WCM118 9 2 CHARGING AND EXPOSURE 1 LASER SCANNED IMAGE EXPOSURE EXPOSED DRUM E EB DRUM DRIVE ud 2 MCU PWB 5 CHARGING PL9 1 PL 1 J403 J500 POWER A BOR BIA iU BCR AC CLOCK SURELY A BLU 1 0 Check 9 23 1 H AC BIAS ON ATL 15 BLU 2 1 0 Check 9 24 3 BGR DC BIAS ON 12 14 BLU BCR AC REMOTE A S BLU 13 Ld A1 15 BLU 4 210 i14 CAUTION INTIK HIGH VOLTAGE CHI i Ag d BLU 3 12 BLU 5 DC COM GH1 1 3 DC COM Ll EEE SSS Turning on BCR Bias in 1 0 Check 9 23 6 makes the following components output simultaneously
217. Cartridge for failure or foreign substances There are no foreign substances and nothing has failed substances and nothing has failed Y N N Repair the failure and remove the foreign substances Repair the failure and remove the foreign substances Check the installation of the Toner PWB The Toner PWB is installed Execute Input Output Check 9 2 XERO Developer Cartridge DETECT Install the XERO correctly Developer Cartridge The display changes to L Y N Install the Toner CRUM PWB PL 4 2 correctly Check the connections of P J404 P J403 and P J400 P J404 P J403 and P J400 are connected correctly Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Y N Connect P J404 P J403 and P J400 Connect P J414 Check the conductivity of the XERO Interlock Switch PL 4 2 between J404 1 and J404 Check the connection of the Toner CRUM PWB P J217 P J217 is connected correctly 3 BSD 1 4 Flag 1 Flag 2 The wire between J404 1 and J404 3 is connecting Y N successfully when the XERO Developer Cartridge is installed and is insulated Connect P J217 when the cartridge is removed Y N Check the wire between P127 and J414 for an open circuit or a short circuit BSD 9 1 Flag 3 Replace the XERO Interlock Switch PL 4 2 Flag 4 The wire between P127 and J414 is conducting without an open circuit or a short circuit Check the conductivity of the loop circuit in the XERO Developer Cartridge PL 4 1 Y N bet
218. Check the connections of the following connectors Tray 1 P J101 P J403 Tray 2 P J181 P J548C Tray 3 P J102B P J661B P549 Tray 4 P J102A P J661A P549 The connectors are connected correctly Connect the connectors Check the following harnesses for an open circuit or a short circuit Tray 1 Between J101 and J403 BSD 7 5 Flag 1 Flag 2 Tray 2 Between J181 and J548C BSD 7 6 Flag 4 Flag 5 Tray 3 Between J102B and J549 BSD 7 7 Flag 4 Flag 5 Tray 4 Between J102A and J549 BSD 7 8 Flag 4 Flag 5 The relevant harnesses are conducting without an open circuit or a short circuit Repair the open circuit short circuit Measure the voltage between the following points and the GND Tray 1 MCU PWB P403 B6 BSD 7 5 Flag 2 A Status Indicator RAPs 12 2004 Initial Issue OF2 OF3 2 110 CCC118 WCM118 Tray 2 STM PWB 548 10 BSD 7 6 Flag 5 Tray 3 2TM PWB P549 25 BSD 7 7 Flag 5 Tray 4 2TM PWB P549 10 BSD 7 8 Flag 5 The voltage is approx 5VDC Y N Replace the relevant PWB PWB PL 9 1 STM PWB PL 13 6 or 2 PWB PL 12 6 Measure the voltage between the following points and the GND Tray 1 MCU PWB P403 B8 BSD 7 5 Flag 1 Tray 2 STM PWB P549C 12 BSD 7 6 Flag 4 Tray 3 2 PWB P549 27 BSD 7 7 Flag 4 Tray 4 2 PWB P549 12 BSD 7 8 Flag 4 Activate the actuator of the relevant No Paper Sensor PL 2 1 PL 13 3 PL 12 3 The voltage changes
219. Communication error between MCU and TM was detected Power OFF ON BSD1 2 3 3 004 321 STM NVM BCD ERROR Power OFF ON 004 322 STM NVM Device Error Power OFF ON 004 323 Communication Error to STM Power OFF ON 004 324 MFU MCU Communication Error 004 325 U1 1000 Main Motor rotation error BSD4 1 004 340 U6 2000 RAM read write check error Power OFF ON BSD3 1 004 361 U6 3000 NVM defect Power OFF ON BSD3 1 004 362 U6 4000 NMV read write can not be executed Power OFF ON BSD3 1 If continue replace the NVM Chip 004 364 U6 5000 CPU Power to access NVM is not enough Power OFF ON BSD3 1 004 366 MCU Asic circuit to control CRUM is defect Power OFF ON BSD9 1 006 333 LASER BEAM SOS long 006 334 LASER BEAM SOS short 006 335 ROS MOT rotation error Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs 2 91 Table 1 ESS Failure List Chain Link Description Corrective Action 007 113 C1 3000 FEED gt REGI SNR ON TIME FAIL Tray1 Miss Feed Jam BSD8 1 8 6 007 122 C2 2000 FEED gt T A ROLL2 SNR ON TIME FAIL Tray2 Take Away Sensor On Check Jam BSD7 6 8 2 007 123 C2 3000 T A ROLL2 SNR ON gt REGI SNR ON TIME FAIL Spring pressure of Take Away Roll is weak BSD8 2 8 6 007 131 C3 1000 FEED gt T A ROLL3 SNR ON TIME FAIL Tray3 Miss Feed Jam BSD7 7 8 3 007 132 C3 20
220. Connect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 07xxxx Mailbox Receive Not Allowed A remote machine that does not support the Mailbox Receive function was instructed to process Mailbox Receive Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 12 2004 O6xxxx 07 2 70 Initial Issue CCC118 WCM118 09 Transmission Type Mismatch RAP When specifying Polling Receive the transmission types in the remote machine and the machine did not match Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine The remote machine repeats the operation Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem
221. Cover 2 Remove the Top Cover Figure 1 Parts List on PL 15 4 1 Remove the screws x2 Removal 2 Remove the hooks x2 3 Rotate cover away from feeder and remove the Top Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Open the Top Cover PL 15 4 jOch41546 Figure 1 Removing the Top Cover j0ch41546 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 111 REP 15 4 1 15 8 1 Retard Roll 2 Open the Retard Roll Assembly Figure 1 Parts List on PL 15 8 1 Open the Retard Roll Assembly to the fully open position Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status butto
222. D 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB and 2TM PWB connector The connected correctly N Connect the connectors connectors are Turn on the power again H7 3 reoccurs Y N End Check the wire between J541 and J413C for an open circuit or a short circuit BSD 3 3 Flag 1 The wire between J541 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the STM PWB P413C A5 and the GND BSD 1 2 1 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 followed by the PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 2 31 Status Indicator RAPs H4 4000 H7 3000 7 4000 2TM NVM R W Error RAP The 2TM PWB NVM failed during the Read Write operation Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB and 2TM PWB connector The connected correctly N Connect the connectors connectors are Turn on the power again H7 4 reoccurs N Check the wire between J541 and J413C for an open circuit or a short circuit BSD 3 3 Flag 1 The wire between J541 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the vol
223. D password This may be sent only when DIS bit 50 is 1 at polling 108 400 x 800 pixel 25 4mm 400 x 800 pixel 25 4mm SEP Selective polling This may be sent only when DIS bit 47 is 1 at polling capability capability PSA Polling address This may be sent only when DIS bit 35 is 1 at polling 108 600x 1200 pikel 25 4mm 600x 1209 pixeles SUB Sub address This may be sent only when DIS bit 49 is 1 at polling capability capability SID Transmitter ID This may be sent only when DIS bit 50 is 1 at polling 110 Spare Set up to 0 Spare Set up to 0 i x das 111 Spare Set up to 0 Spare Set up to 0 112 Extend Field Extend Field 1 1 If the Extend Field is 1 the data is in the next Byte So the Extend Field of the last byte is 2 The resolution by bit51 amp bits 43 44 45 Table 2 8415 Bit43 Bit45 Bit44 Resolution 1 0 0 0 Invalid 1 0 0 1 200 x 200pixel 25 4mm 1 0 1 0 8 x 7 7 1 0 1 1 8 x 7 7 and 200 x 200pixel 25 4mm 0 1 0 0 Invalid 0 1 0 1 400 x 400pixel 25 4mm 0 1 1 0 16 x 15 4 l mm 0 1 1 1 16 x 15 4 and 400 x 400pixel 25 4mm 3 min scan line trans time is the time required to print one line fast scan in a received document 10ms 3 85 I mm T7 7 T3 85 Print time in normal mode and fine mode is the same 10ms 10ms 3 85 T7 7 1 2T3 85 Print time in fine mode is half 5ms of that in normal mode bit46 Scan time at high resolution 15 4 400 600 and 1200 pixels 25 4
224. DD Kit RAM are installed 3 Replace ESS PWB PL 9 2 Status Indicator RAPs 12 2004 Initial Issue 2 100 CCC118 WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 357 PS Fatal System Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Replace ESS PWB b Collect data 116 358 Salutation related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 359 PLW Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 101 Table 1 PRINTER ESS Failure List Chain Link Description Correcti
225. DING MPT FED Pata pus 1 0 Check ZN C 8 17 1 bouee DOUBLE Hi PLS FEED PLUG PLUG SOLENOID J411 ON L 24VDC P605 J605 P205 J205 MPT FEED DRIVE 5 4 2 1 BLU BLU 2 ES MPT STACKED PAPER BLU e BLU 4 5 TRAYI FED PAPER FUSE3 24VDC 1 0 Check 8 12 12 TRAY1 FEED CLUTCH 4415 ON LH24VDC 4217 BLU FUSE3 24VDC CH1 2 TRAY2 FED EN PAPER FED es PAPER TRAY3 STACKED PAPER TRAY4 FED PAPER 6 TRAY4 STACKED PAPER JOch90801 Figure 1 TRAY1 4 AND MPT PAPER FEEDING j0ch90801 Wiring Data 12 2004 Initial Issue Chain 8 Paper Feed and Transportation 7 72 CCC118 WCM118 B D G H J 8 2 STM PAPER TRANSPORTATION OPTION STM 1 0 Check DOUBLE 820 1 PLUG TRAY2 FEED OUT SENSOR J840 eR P840 PAPER SENSED L 5VDC J548C 5 YEL 1 DOUBLE PLUG oF J548C 1 2VDC P840 4 J840 J182 2 WV GRY GRY ime CH12 1 D VIO 2 z VIO DC COM CH1 2 1 0 Check 8 24 1 TT STM TAKE AWAY ROLL PLUG CLUTCH J552C ON L 24VDC J280 H 280 ORN 3 DC COM 4 peers 5 TRAY MODULE ORN 1 FED PAPER STM 1 FUSE1 H 24VDC Y STM AWAY CH1 2 ROLL DRIVE 1 A
226. ED BLU BLU BLU SOLENOID o 217 TRAYI FEED BLU SEE WIRE NET 24VDC 3 i0ch7313 Figure 1 WIRE NET 24VDC 2 j0ch7313 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 37 7 3 13 Wire Net 24VDC 2 7 1 14 Wire Net 24VDC 3 7 3 14 WIRE 24VDC 3 FROM WIRE NET 24VDC 2 CELLO CIE ce SE PLUR an STM Il 21M PWB 2TM DOUBLE FA CHIP FUSE FUSE4 FUSE PLUG 72V 10A d J43 29 J413C J541 3 J549 P661A J661A 202 i ORN ORN ORN 1 7 ORN 4 FEED l STM DOUBLE Il p j LIFT UP MOTOR _______ 2 FUSEI 45496 661 46816 J281 ORN ORN ORN ORN TRAY2 FEED DOURLE 1 1 FT UP MOTOR Il P661B J661B J202B 3 SS 3 6 1 4 12 4 ORN 181 ORN 5 ORN FEED LIFT UP MOTOR 45526 4282 STM TAKE AWAY 05 5 gm 3 ORM DOUBLE NOR J552 Jae p Que gaa ZTM TAKE AWAY E STM TAKE AWAY 8211 DOUBLE ORN 7 ORN ROLL CLUTCH fi PLUG _ LI _ 2 TAKE AWAY ROLL CLUTCH H DUPLEX PWB DOUBLE USE PLUG J417 J540 25A J542 P212 J212 Bi 2 1 5 1 DUPLEX MOTOR ORN BLU R
227. ED NM Pa lp ut ve sl F6 CHIP FUSE FUSES T2V 2A 24VDC 4420 4216 DISPENSE BLU MOTOR MCU i0ch7314 Figure 1 WIRE NET 24VDC 3 jOch7314 Wiring Data Initial Issue 12 2004 7 1 14 Wire Net 24VDC 3 7 38 CCC118 WCM118 7 3 15 Wire Net DC 24VRTN 1 7 3 15 WIRE NET DC COM 24VRTN 1 EXT PWB ADC PWB EXT CN2 ADC 6 POWER UNIT PWB LOW VOLTAGE POWER SUPPLY RASE J521 J720 EXT CN6 CN3 63 IMAGE INVERTER 83 o 8 4567 4867 3 1 PWB NBCR POWER CABLE ae ne IDADF ADF CONNECTOR DADF ADF 148 4522 400 PWB 6 5 SEE WIRE EXTONi2 ITS DFI DF CN3 LLL 62 vio DG COM 24VRTN 2 2 oy 62 02 2 L I 220 1 CONNECTOR EXT CN14 Tur Ls FOREIGN INTERFACE 3 3 3 i0ch7315 Figure 1 WIRE NET DC COM 24VRTN 1 j0ch7315 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 39 7 3 15 Wire Net DC COM 24VRTN 1 7 3 16 Wire Net DC 24VRTN 2 7 3 16 WIRE DC COM 24VRTN 2 MCU PWB J522 J400 J218 5 2 FROM WIRE FUSER FAN J403 J500 37 S BU n FE DOUBLE PLUG ROS ASSEMBLY J406 P620 J620 J130 8 3 2 4 ROS MOTOR BLU BLU J408 J214 6 4 BLU MAIN DRIVE ASS
228. EL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 79 7AXXXX 12 2004 Initial Issue CCC118 WCM118 7Cxxxx CRP Received RAP 7C01xx The CRP signal was received three times while waiting for the DCS signal for Polling Receive 7C03xx The CRP signal was received three times while waiting for a response to the TCF signal 7C04xx The CRP signal was received three times while waiting for a response to the G3 mode post message 7C05xx The CRP signal was received three times while waiting for a response to the ECM mode post message The CRP signal was received three times in response to the TCF signal The CRP signal was received three times in response to the post message The CRP signal was received three times in response to the DTC signal for Polling Receive Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Check the Send level Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 7Dxxxx Command Error For Receive RAP 7D01xx A command error for Receive occurred while waiting for
229. EMBLY 3 BLU SR NA Ne REGN na ee E E e Wath pk 0 od Vet Se EDANE ee Vo eR STIL oa et ae 1 l 1 1 1 8 1 in 590 J282 STM TAKE AWAY MOTOR J417 J540 B2 Vio 4 DUPLEX PWB 121 2TM OPTION 2TM PWB J541 4522 J826 2 TAKE AWAY 85 8 ag 2 MOTOR T i0ch7316 Figure 1 WIRE DC COM 24VRTN 2 7316 Wiring Data 12 2004 Initial Issue 7 3 16 Wire Net DC COM 24VRTN 2 7 40 CCC118 WCM118 Chain 1 Standby Power A B 1 1 MAIN POWER ON POWER UNIT PL9 1 FUSE1 POWER UNIT PL8 1 POWER ON 35VDC 6 8VDC 26 7 32VDC 3 15A 250V ACH H J3 1 12 FUSE2 10 1 NC GFI BREAKER 11 NC MAIN 8A 250V PL9 1 34 SWITCH ono 4 PLUG IN PL9 1 s ACH FUSE3 POWER ON CHOKE COIL 450 456 457 ACH J1 6 3A 250V J4 PL9 1 9 3 4 ofo 4 1 2 lt IN LOW VOLTAGE EXT PWB POWER ON POWER SUPPLY PL11 6 J12 J69 468 AGN Lar c 2 Wu 1 3 00 4720 33000 POWER ON GRY ACN 8 3 POWER DOWN 4 SIGNAL 8 MAIN POWER ON 5VDG ALL 24VDC 24VDC YEL CONTROL ORN i DC COM 5 DG COM 4 RETURN Short protection Over current Prote
230. ER SIDE ADJUSTMENT 1 50 99 0 254 6 28 DUP ALL TRAY LASER SIDE ADJUST 1 50 99 0 254 MENT 6 29 DUP TRAY1 LASER SIDE REGI ADJUST 1 50 99 0 254 6 30 DUP TRAY2 LASER SIDE ADJUST 1 50 99 0 254 6 31 DUP TRAY3 LASER SIDE ADJUST 1 50 99 0 254 6 32 DUP TRAY4 LASER SIDE ADJUST 1 50 99 0 254 MENT 6 34 DUP MPT LASER SIDE ADJUSTMENT 1 50 99 0 254 20 1 LEAD REGI ADJUSTMENT ALL TRAY 0 33 66 0 135 Repairs Adjustments 12 2004 Initial Issue ADJ 9 1 1 4 124 118 WCM118 ADJ 9 1 2 Edge Erase Adjustment Purpose 1 Prepare to adjust Edge Erase To correct the Lead Trail Edge and Side Edge rear front erase values Emer Pagnosne MORE to Entering Di gnostic Mode b Enter CE Settings refer to CE Settings NOTE The IOT Lead Edge Side Edge Registration must be adjusted c Select Chain Func and press the Enter button Check d Select NVRAM R W and press the Enter button 1 Check the IOT Lead Edge Side Edge Registration ADJ 9 1 1 ce ange Bage Riese a Identify to be changed Table 1 a Enter Diagnostic Mode refer to Entering Diagnostic Mode OF PS b Enter CE Settings refer to CE Settings c Select Func and enter number as required d Write a new NVM value refer to NVRAM R W c Select Chain Func and press the Enter button E 1 Select Read to t
231. Edge NOMAL ERASE ADJUST 0 30 15 0 135mm O O O Nominal 2 025mm MENT 6 63 Trail Edge NOMAL ERASE ADJUST 0 30 15 0 135 Nominal 2 025mm MENT 23 23 Test Print Pattern 1 4 1 For setting the Test Pattern that output on CE Set tings gt Chain Func gt Test Print 1 STRIPE 2 DARK DUSTING 3 INTENTIONALLY BLANK COPY 4 GRID 23 24 IMAGE AREA 0 1 0 0 NORMAL IMAGE AREA 1 WIDE IMAGE AREA TRAY Table 14 TRAY CE access Chain Func Value Initial Value 1 Count R W Init Remarks 7 29 LAST TWO DIGITS OF MPT SIDE 0 99 1mm X X 88 303 88mm 303mm GUIDE PAPER WIDTH DETECTION This is the paper width mm calculated from MPT Side Guide position 7 37 MPT Last two digits of length Universal 0 99 1mm 98 432 98 432 size This is a temporary value specified from Controller It is cleared when the power supply off or IOT resets Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 37 NVRAM R W Table 14 TRAY CE access Chain Func Value Initial Value 1 Count R Init Remarks 7 38 MPT First digit of length of Universal 0 4 100 X size 7 39 FIRST DIGIT OF MPT SIDE GUIDE 0 3 100mm O X PAPER WIDTH DETECTION 20 3 STM Lift Up TIME Adjustment 0 50 5 10ms adjustment value of the Lift Up time during loading paper 20 7 MPT Size Detection Offset Value delta 0 30 15 imm
232. FAX Program FAX Registration Bulletin Board FAX Registration Mailbox System Settings Auditron Administration Confirmation System Settings FAX Settings System Administrator Transfer Forward to System Settings FAX Settings Receive Settings Transfer Document Forward to Sys tem Settings FAX Settings Incoming F Code Incoming F Code System Settings FAX Settings Incoming F Code Transfer Document 0 Disable 1 Enable 006 3 Machine Ready Tone Sets Machine Ready tone on off Machine Ready tone applies when the machine is ready to 0 Off 1 On 006 4 Job Complete Tone O O O Sets Job Complete tone on off Job Complete tone applies when Copy or FAX jobs are completed successfully 0 Off 1 On 006 5 Base Tone O O O Sets base tones on off Base tones apply 1 When default settings are restored in a toggle menu 2 When restoring from Power Saver mode 3 When changing modes 0 Off 1 On 007 4 Alert Loud Alert Tone Sets alert tone on off Alert tone applies 1 When jams or toner requires replacement 2 When communications have ended abnormally 0 Off 1 On 007 6 Alert 2 Soft Low Toner Alert O O O Sets low toner alert on off Low toner alert applies when toner level is low 0 Off 1 On 007 7 Alert 1 Soft Notification Tone O Sets notification tone on off Notification tone applies when notifying before auto clear and before entering Power Saver mode 0
233. Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 A A Execute Input Output Check 8 38 Duplex Motor The Duplex Motor PL 8 1 can be heard Y N Check the wire between J212 and J542 for an open circuit or a short circuit BSD 10 4 Flag 3 The wire between J212 and J542 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the Duplex Motor PL 8 1 followed by the Duplex PWB PL 8 1 Replace the Duplex PWB PL 8 1 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs C6 1000 2 13 C6 2000 Registration Sensor On JAM DUP Feed Nonstop Case In the case where there is non stop Duplex feed the Registration Sensor did not turn On within the specified time after the Duplex Sensor turned On Initial Actions Refer to BSD 8 6 10 4 Power OFF ON Procedure Check the installation of the DUP Module The DUP Module is installed correctly In
234. H H 4 H H 4 i H H i H H H i H H i H H H H i H H i H H i H H H H i H H i H H H H READ ROM CHIP SELECT FONT ROM LOCAL BUS WRITE ADDRESS LATCH i LOCAL RESET PLATEN ANGLE SENSOR SIGNAL ROM WRITE FROM READ 1 i FROM WRITE BACKUP2 4 1 FROM COPIER DC DC i EXT CONVERTER XdsvrDG MEMORY PWB 1 2VDC 1194 RED 1 it 3 3VFDC 120 ET so RAM 3090301 Figure 1 PWBS COMMUNICATION MCU EXT MFC j0ch90301 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 47 Chain 3 Machine Run Control MFC 1 EXT CN1 IMAGE 66 EXT PWB PLI1 6 NBCR PWB PL11 5 NBCR CN1 IMAGE CLOCK a x ESP CS IMAGE CLOCK NSC CN3 CN4 ESP INTERRUPT 1 EXT CN4 PL11 6 EXT PWB MFC PWB PL11 6 EXT GN1 Zz 5 10 15 20 ESP RESET i NBCR CNI ESP INTERRUPT 2 ADDRESS LATCH 10 WRITE IO READ 25 34 38 42 41484950 DC COM CH1 1 NSC CN3 CN4 37 3 EXT PWB NBCR ExT PL11 6 EXT CN1 CN4 CN10 33 _ HOST CABLE PL11 2 MOTOR CLOCK MOTOR ENABLE MOTOR RESET 5 46 51 52 57 84 15 76 79 DADF ADF PWB PLI53 DC COM CH1 3 HOST CABLE DOCUMENT SIZE SENSED SIGNAL D
235. K with alternative signal Hot Line Control MCU toggles FEED STOP sig nal alternatively in period of 400 600ms Tray Module toggles FEED READY signal in period of 1900 2100ms X Not available 8 44 TRAY TRAY3 FEED MOTOR Hot Line Hot Line Control Not available 8 45 TRAY TRAY4 FEED MOTOR Hot Line Tr Hot Line Control Not available 8 46 TRAY STM T A MOTOR Not available 8 50 PHD UP MOTOR Rotate for sending paper out to regi In low speed process speed DM 9 1 MAIN MOTOR ON x X X x The BCR AC BCR DC DEVE DC and BTR out put simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 9 23 XERO BCR AC BIAS The Main Motor BCR DC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 9 24 XERO BCR DC BIAS The Main Motor BCR AC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 9 27 XERO DTS Not available 9 29 XERO BTR BIAS The Main Motor BCR AC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 9 33 XERO Deve DC BIAS The Main Motor BCR AC DEVE DC and BTR output simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables
236. LETION 2mm DELETION 2mm DELETION E jOch3211 jOch3212 Figure 1 Trail Edge Deletion j0ch3211 Figure 1 Side Edge Deletion j0ch3212 Image Quality 12 2004 Initial Issue 3 18 CCC118 WCM118 IQS10 Resolution Specification Procedure Use Side B of the Standard Test Pattern The complete resolution of designated LP mm lines for specific magnification percentages is listed in Table below It is also required that the designated LP mm lines be resolved in the top to bottom direction and the side to side direction over the entire copy Figure 1 15 22 ru d 8 5 10 7 5 35 2 5 1 8 j0ch3213 Figure 1 Resolution j0ch3213 Table 1 Resolution Specifications Magnification Resolution LP mm 70 2 5 100 4 3 141 3 5 200 3 5 Initial Issue 12 2004 Image Quality CCC118 WCM118 3 19 10511 Skips And Smears Specification Procedure Use Side B of the Standard Test Pattern 2 5LP mm 1 8LP mm Reduction Except for the first 2 mm from the lead edge of the copy 1 8 ladder chart must be completely resolved 100 Enlargement Except for the first 2 mm from the lead edge of the copy 2 5 ladder chart must be completely resolved Figure 1 j0ch3214 Figure 1 Skips and Smears j0ch3214 Table 1 Skips and Smears Specifications Magnification Ladder LP mm 70 1 8 100 2 5 141 2 5 200 2 5 Image Quali
237. Left Cover P O PL 12 4 Item 1 Chute P O PL 12 4 Item 1 Actuator P O PL 12 4 Item 1 Spring P O PL 12 4 Item 1 Bracket P O PL 12 4 Item 1 Spring P O PL 12 4 Item 1 Bearing P O PL 12 4 Item 1 Bearing P O PL 12 4 Item 1 Pinch Roll Support 2Tray Module Left Cover Switch Bracket Assembly Not Spared Bracket Not Spared Parts List PL 12 3 PL 12 4 12 2004 5 46 Initial Issue CCC118 WCM118 PL 12 5 Takeaway Roll 2Tray Item Part Description 1 Chute Not Spared 2 Cover Not Spared 3 130K64121 Feed Out Sensor 4 962K18171 Wire Harness 5 Chute Not Spared 6 130K64471 Tray 4 Feed Out Sensor 7 962K18900 Wire Harness 8 059K26250 Takeaway Roll Assembly 9 Bearing P O PL 12 5 Item 10 A 604K20720 2 Bearing Kit 4pcs Initial Issue 12 2004 Parts List CCC118 WCM118 5 47 PL 12 4 PL 12 5 PL 12 6 Electrical 2Tray Item Part 160K97490 121K31530 007K88721 604K20720 Description PWB Assembly TM 2Tray Module Takeaway Roll Clutch Bracket Not Spared Shaft Not Spared Bearing Not Spared Gear 38T Not Spared 2Tray Module Takeaway Motor Gear 22T 40T Not Spared Gear 126T Not Spared Gear 60T Not Spared Gear 37T Not Spared Gear 32T Not Spared Wire Harness Not Spared Gasket Not Spared Bearing P O PL 12 6 Item 16 2TM Bearing Kit 4pcs Parts List PL 12 5 PL 12 6 12 2004 5 48 Initial Issue CCC118 WCM118
238. Lift Up Motor ON The Tray 3 Feed Lift Up Motor PL 12 3 PL 13 6 can be heard Y N Check the connections of P J220B P J661B and P549 P J220B P J661B and P549 are connected correctly Y N Connect P J220B P J661B and P549 Remove the Tray 3 Feed Lift Up Motor PL 12 3 and the Tray 4 Feed Lift Up Motor PL 12 3 Replace the Tray 3 Feed Lift Up Motor with the Tray 4 Feed Lift Up Motor Execute Input Output Check 8 14 Tray 3 Feed Lift Up Motor The Tray 4 Feed Lift Up Motor PL 12 3 can be heard Y N Return the Tray 3 Feed Lift Up Motor to its original position Check the wire between J220B and J549 for an open circuit or a short circuit BSD 7 7 Flag 1 The wire between J220B and J549 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Return the Tray 4 Feed Lift Up Motor to its original position Replace the Tray 3 Feed Lift Up Motor PL 12 3 Go to the OF11 SIZE SWITCH ASSY RAP Check the installation of the Tray 3 Level Sensor PL 12 3 and the operation of the actuator The Tray 3 Level Sensor is installed correctly and the actuator works Y N Reinstall the Tray 3 Level Sensor A A xecute Input Output Check 7 15 Tray 3 Level Sensor Manually activate the Tray 3 Level Sensor PL 12 3 The display changes Y N Check the connections of P J101B P J661B and P549 P J101B P J661B and P549 are connected correct
239. List on PL 13 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Pull out Tray 2 2 Open the lower Left Cover PL 12 7 3 Removethe bracket Figure 1 1 Remove the Feed Out Chute 2 Remove the screw and the bracket j0ch41301 Figure 1 Removing the bracket j0ch41301 Initial Issue 12 2004 CCC118 WCM118 4 87 Repairs Adjustments REP 13 1 1 4 Remove the Left Cover Assembly Figure 2 5 Disconnect the connector Figure 3 1 Remove the KL Clip 1 Disconnect the connector 2 Remove the Left Cover Assembly 2 Release the clamp and remove the Wire Harness JOch41302 JOch41303 Figure 2 Removing the Left Cover Assembly j0ch41302 Figure Disconnecting the connector j0ch41303 Repairs Adjustments 12 2004 Initial Issue REP 13 1 1 4 88 CCC118 WCM118 6 Remove the Tray 2 Feeder Figure 4 Replacement 1 Remove the screws x2 1 install carry out the removal steps in reverse order 2 Remove the Tray 2 Feeder 2 When replacing enter Diag mode Clear the counter Tray
240. N Replace the relevant No Paper Sensor PL 2 1 PL 13 8 PL 12 3 Replace the relevant PWB MCU PWB PL 9 1 STM PWB PL 13 6 or 2TM PWB PL 12 6 For Tray 1 replace the MCU PWB PL 9 1 For Tray 2 replace the STM PWB PL 13 6 For Tray 3 or Tray 4 replace the 2TM PWB PL 12 6 OF4 Warning Paper Size Mismatch In Length RAP The lengths detected by the Registration Sensor and the Size Switch of the feed tray did not match Initial Actions Refer to BSD 8 6 Power OFF ON Reload the tray Procedure Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Clear away the foreign substances and paper powder Correct the distortion Feed paper from another tray The problem occurs when paper is fed from another tray Check the guide The guide is set correctly Set the guide correctly Check the operation of the Guide Actuator The Guide Actuator works Y N Set the guide correctly Check the installation of the Paper Size Switch of the relevant tray The Switch of the relevant tray is installed correctly Y Install the Paper Size Switch of the relevant tray PL 2 1 PL 13 1 PL 12 1 correctly Paper Size Go to the OF11 SIZE SWITCH ASSY RAP Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL
241. N13 DF4 DOCUMENT 51 03 _ 3 5 1 TRAY LENGTH GRY GRY WHT SENSORI DC DC CONVERTER ii DOCUMENT DF5 51 43 3VDG 1 TRAY LENGTH WHT SENSOR2 DADF ADF 3 3VDC WIRE 3 3VDC PUE me ee en ee RETE I EXT CN14 FOREIGN 35 8 8 8 GRY INTERFACE L a ANGLE GRY SENSOR 2 4 APS SENSOR er GRY i0ch7305 Figure 1 WIRE NET 5VDC 1 j0ch7305 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 29 7 3 5 Wire Net 5VDC 1 7 3 6 Wire Net 5VDC 2 7 3 6 WIRE NET 5VDC 2 MCU PWB XERO DEVE CARTRIDGE XERO RLOCK F7 CONNECTOR CONNECTOR INTE ROS ASSEMBLY FUSE SWITCH 72 FROM WIRE NET 822 __ vio Peio res 5VDC 1 BLU i SENSOR BLU 9 J101 1 2VDC TRAY1 75 ELU PAPER SENSOR J104 1 REGISTRATION BIS BLU SENSOR J150 HUM AND TEMP 94 820 0 SENSOR J408 J214 MAIN DRIVE 47 5 BLU ASSEMBLY DOUBLE DOUBLE PLUG PLUG i J411 P605 8 1 J605 P609 3 J609 J107 MPT PAPER SIZE i h 1 R BLU i BLU BLU SENSO 1206 08 PAPER 79 SENSOR BLU BLU J109 TRAY PAPER BLU SIZE SWITCH 3413 J541C GRY 5 SEE WIRE NET 5VDC 3 DOUBLE PLUG J414 P126 J126
242. NR Check the machine BSD8 11 008 905 C8 6000 STANDBY JAM Jammed paper on DUP WAIT SNR Check the machine BSD10 4 009 312 Toner Dispense Motor rotation error Power OFF ON BSD9 3 Replace Dispense Motor and Power OFF ON 009 413 Toner Near Empty Replace the Toner Cartridge 009 428 Drum Change Soon Replace the Xero Deve Cartridge Status Indicator RAPs 12 2004 Initial Issue 2 92 CCC118 WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 009 909 Toner Cartridge type unmatched Replace the Toner Cartridge BSD9 1 009 910 ATC SNR Error BSD9 3 Replace the SNR 009 915 43 1000 Xero Deve Cartridge set Error Take action as displayed BSD9 1 009 916 J8 1000 Toner Cartridge ID MISS MATCH Power On Take action as displayed BSD9 1 009 917 J8 3000 Data R W Error Take action as displayed BSD9 1 009 923 J1 2000 Toner Empty Replace the Toner Cartridge 009 924 MCU can not communicate CRUM in toner cartridge Replace the Toner cartridge BSD9 1 Toner Communication Error 009 925 Toner Cartridge NVM Memory R W Error Replace the Toner cartridge BSD9 1 009 926 Drum End of Life K Replace the appropriate parts 010 311 U4 1000 FUSER ON TIME FAIL FUSER ON gt FUSER Ready Power OFF ON BSD10 1 010 312 U4 2000 Over Heat Temp Fail Power OFF ON BSD10 1 010 314 Control thermist
243. NSC NBCR PWB a little Flip up cable lock Pull forward and flip up cable lock Remove cables from PWB Pull out to remove PWB Q Qu obe spo Sport jOch41111 Figure 6 Removing the NSC NBCP PWB jOch41111 Initial Issue CCC118 WCM118 12 2004 Repairs Adjustments 4 67 REP 11 5 2 9 Remove the PWB Figure 8 1 Remove the screws x4 8 Remove the NSC PWB Figure 7 1 Remove the screws x4 2 Remove the NSC PWB 2 Remove the bracket 3 Remove the PWB jOch41127 co jOch41128 Figure 7 Removing the NSC PWB j0ch41127 Figure 8 Removing the NBCR PWB j0ch41128 Replacement 1 To install carry out the removal steps in reverse order Initial Issue Repairs Adjustments 12 2004 CCC118 WCM118 REP 11 5 2 4 68 11 5 3 PWB 2 Remove the screw from the Upper Cover Figure 1 Parts List on PL 11 5 1 Remove the screws x4 2 Remove the Tapping Screws x5 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts
244. Off 1 On Initial Issue 12 2004 General Procedures Information 118 WCM118 6 9 Soft Switch Table 1 Soft Switch MODE Name DC CP KO CO Remarks 008 7 0 Sleep mode O 1 239m Sets the time before entering Sleep mode Low Power mode 1min increments The set in ting is only available in Power Conserve mode Set the time such that the combined time for Low Power mode and Sleep mode is 240min 00000000 Off 00000001 1min to 11101111 239min 009 7 0 Low Power mode O O O 1 60mi Sets the time before entering Low Power mode when the machine is idle 1min increments The n Off setting is only available in Power Conserve mode Set the time such that the combined time for Low Power mode and Sleep mode is 240min 00000000 Omin Off 00000001 1min 00001110 14min 00111100 60min 010 2 0 Screen Contrast O Sets the contrast of the control panel LCD 000 Lighten 001 Light 010 Standard 011 Dark 100 Darken 019 0 Country Code O O O Sets whether to display the Country Code on the Common Settings for the customer 0 Do not display 1 Display 019 4 Billing Meter Sets whether to display the Billing Meter If this is set at 1 Do not display MODE019 Bit5 Previous Meter Reading will not be displayed 0 Display 1 Do not display 019 5 Previous Meter Reading Sets
245. P 11 1 1 2 Remove the screw from the Upper Cover Figure 1 1 Remove the screws x7 2 Remove the Tapping Screws x2 10 41139 Figure 1 Removing the IIT Upper Cover j0ch41139 3 Remove the IIT Upper Cover Figure 2 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover Initial Issue CCC118 WCM118 12 2004 Repairs Adjustments ante ADJ 11 1 1 NS R 4 Projection ON Projection jOch41149 jOch41147 Figure 2 Removing the IIT Upper Cover j0ch41149 Figure 3 Parallel adjustment of the Carriage j0ch41147 Adjust so that the Carriage Assembly and the IIT Under Cover PL 11 3 are parallel Fig 5 Restore the machine to its original state Make a copy in Platen mode ure 3 6 Check the optical skew and if necessary repeat from Step 1 onwards 1 Loosen the Stopper Screw 2 Move the Carriage Assembly to the right end 3 Turn the Adjustment Screw to adjust 4 Loosen the screw Note If the Adjustment Screw is turned anti clockwise the front of the Carriage Assembly will move to the left Repairs Adjustments 12 2004 Initial Issue ADJ 11 1 1 4 130 CCC118 WCM118 ADJ 11 1 2 IIT Lead Edge Side Edge Registration Purpose To set the home position for the IIT Lead Edge Slow Scan direction IIT Side Edge Fast Scan direction NOTE The IOT Lead Edge Side Edge Registration must be a
246. P 15 1 1 DADF ADF WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 1 2 DADF ADF Platen Cushion WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 2 1 Document Tray Assembly WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 2 2 DADF ADF Feeder Assembly WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 2 3 Front Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nan
247. PL 11 5 8 P O PL 11 2 Item 7 21 Plate Spring P O PL 11 2 Item 7 13 jOch51104 Parts List 12 2004 Initial Issue PL 11 4 5 38 CCC118 WCM118 PL 11 5 Center Plate Assembly Item Part Description 1 Center Plate PL 11 4 Item 20 2 Mirror Frame P O PL 11 4 Item 20 PL11 9 gt 3 x Mirror 4 P O PL 11 4 Item 20 4 Front Mirror PL 11 4 Item 20 5 Rear Mirror Clip P O PL 11 4 Item 20 6 Lens Assembly P O PL 11 4 Item 20 7 Shaft Slider P O PL 11 4 Item 20 8 Shaft Contact P O PL 11 4 Item 20 9 Side Slider P O PL 11 4 Item 20 10 B Top Slider P O PL 11 4 Item 20 11 E Front Slider P O PL 11 4 Item 20 12 Gear P O PL 11 4 Item 20 13 Gear P O PL 11 4 Item 20 14 Drum PL 11 4 Item 20 15 Pulley P O PL 11 4 Item 20 16 Hook P O PL 11 4 Item 20 17 B NSC Bracket 1 P O PL 11 4 Item 20 18 NSC Bracket 2 PL 11 4 Item 20 19 NBCR Bracket P O PL 11 4 Item 20 20 INV Bracket 1 P O PL 11 4 Item 20 21 Bracket P O PL 11 4 Item 20 22 INV Bracket 2 P O PL 11 4 Item 20 23 177E91820 Front Carriage Cable REP 11 5 1 24 177E91830 Rear Carriage Cable REP 11 5 1 25 NBCR PWB REP 11 5 2 P O PL 11 2 Item 7 26 NSC PWB REP 11 5 2 P O PL 11 2 Item 7 27 PWB REP 11 5 3 P O PL 11 2 Item 7 28 Wire Harness
248. PL 15 5 followed by the DADF ADF PWB PL 15 3 Check the connection of each Document Registration Clutch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 1 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 45 1 0010 S1 0011 Measure the voltage between the DADF ADF PWB DF CN6 3 and the GND BSD 5 4 Flag 1 The voltage is approx 24VDC N Replace the DADF ADF PWB PL 15 3 Replace the Document Registration Clutch PL 15 5 followed by the DADF ADF PWB PL 15 3 Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors S1 0012 Long Document JAM RAP During ADF scan paper scanned by the Document Lead Edge Sensor was too long Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF
249. PL 2 1 Item 1 P 18 jOch50202 Initial Issue 12 2004 Parts List CCC118 WCM118 5 11 PL 2 2 2 3 Tray 1 Drive Item Part Description 1 Bearing Not Spared 2 Shaft Not Spared 3 Shaft Not Spared 4 121K32581 Trayi Feed Clutch 5 Bearing Not Spared 6 Gear 75 Not Spared 7 Bracket Not Spared 8 Spring Not Spared 9 Coupling Not Spared 10 Gear 18 Not Spared 11 Bearing Not Spared 10 50203 Parts List 12 2004 Initial Issue PL 2 3 5 12 CCC118 WCM118 PL 2 4 Registration Item Part Description 1 Gear 29 26 19T Not Spared 2 Gear 1 Not Spared PL24 3 Bracket Not Spared 4 Bearing Not Spared 5 054E23940 Registration Chute 6 Not Spared 7 059K31021 Registration Roll 8 121K32660 Registration Clutch 9 130K64270 Registration Sensor 10 Earth Plate Not Spared 11 054K23940 Chute Assembly 10 50204 Initial Issue 12 2004 Parts List CCC118 WCM118 5 13 PL 2 4 PL 2 5 Vertical Transport Unit Item Part Description 1 Link Assembly Not Spared 2 802K49240 Wire Harness PL2 5 3 Bracket Not Spared 4 110 9 4770 Left Cover Interlock Switch 6 7 1 3 5 Stud Not Spared 6 802K56094 BTR Assembly 7 Lever Rear PL 2 5 Item 6 8 Lever Front P O PL 2 5 Item 6 9 Bearing PL 2 5 6 10
250. PL 6 3 starts up N Check the connection of P J206 P J206 is connected correctly Connect P J206 Measure the resistance of the Offset Motor PL 6 3 between J206 1 2 COM and each point of J207 8 4 5 6 BSD 10 5 3 The resistance is approx 100 Replace the Offset Motor PL 6 3 Status Indicator RAPs 12 2004 Initial Issue H2 7000 H3 1000 2 28 CCC118 WCM118 the voltage between the PWB PL 9 1 206 1 and the GND and H4 1000 Tray 1 Cassette Size Failure RAP between P206 2 and the GND BSD 10 5 Flag 3 The voltage is approx 5 24VDC Paper is loaded in Tray 1 but the tray is unable to detect the paper size N Replace the MCU PWB PL 9 1 Initial Actions Power OFF ON Replace the Offset Motor PL 6 3 followed by the MCU PWB PL 9 1 Check the operation of the guide Replace the MCU PWB PL 9 1 Procedure Check the installation of the Tray 1 Paper Size Switch The Tray 1 Paper Size Switch is installed correctly Install the 1 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 29 H3 1000 H4 1000 4 2000 2 Cassette Size Failure Paper is loaded in Tray 2 but the tray is unable to detect the paper size Initial Actions Power OFF ON Check the operation of the guide Procedure Check the installatio
251. PWB connectors Figure 1 Parts List on PL 15 3 1 Disconnect the connectors x8 Removal WARNING To avoid personal injury shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Rear Cover REP 15 2 4 jOch41516 Figure 1 Disconnecting the connectors j0ch41516 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 105 REP 15 3 1 3 Remove the DADF ADF Control Figure 2 Replacement 1 Remove the Tapping Screws x3 1 install carry out the removal steps in reverse order 2 Remove the Tapping Screw and remove the Earth Wires 2 Check the position of the Shorting Connector and if necessary change the setting Figure 3 Remove the DADF ADF Control PWB 3 DADF 2 3 ADF 1 2 jOch41517 Figure 2 Removing the PWB j0ch41517 j0ch41537 Figure 3 Shorting Connector setting j0ch41537 Repairs Adjustments 12 2004 Initial Issue REP 15 3 1 4 106 CCC118 WCM118 15 3 2 Left Counter Balance Parts List on PL 15 3 Removal WARNING To avoid personal injury or shock do not perform repair or adju
252. Paper Sensor 7 120E23790 Actuator 8 Holder Not Spared 9 110K11680 1 Paper Size Switch 10 Bracket Not Spared 11 054K26190 Paper Chute Assembly 12 Cap Not Spared 13 Label Instruction Not Spared O PL 2 1 Item 14 14 604K20550 Tray Label Kit 5 j0ch50201 Parts List Initial Issue PL 2 1 CCC118 WCM118 PL 2 2 Tray Item Part Description 1 Cassette PL 2 1 Item 1 2 019E57700 Pad 3 Pivot P O PL 2 1 Item 1 4 zz Bottom Plate P O PL 2 1 Item 1 5 Spring P O PL 2 1 Item 1 6 Knob P O PL 2 1 Item 1 Spring PL 2 1 Item 1 8 Side Guide Front P O PL 2 1 Item 1 9 Label Max P O PL 2 1 Item 14 10 Side Guide Rear P O PL 2 1 Item 1 11 Slide P O PL 2 1 1 12 809E27650 Spring 13 Pin P O PL 2 1 1 14 Spring PL 2 1 Item 1 15 Actuator P O PL 2 1 Item 1 16 Actuator P O PL 2 1 Item 1 17 Spring P O PL 2 1 Item 1 18 Cassette Cover P O PL 2 1 Item 1 19 Bearing P O PL 2 1 Item 1 20 Link P O PL 2 1 1 21 059K32772 Feed Roll 22 806E04191 Shaft 23 Bearing P O PL 2 1 Item 1 24 End Guide P O PL 2 1 Item 1 25 Cover P O PL 2 1 Item 1 26 Earth Plate P O PL 2 1 Item 1 27 Spring PL 2 1 Item 1 28 Stopper P O PL 2 1 Item 1 29 Actuator PL 2 1 Item 1 30 Pinion Gear P O PL 2 1 Item 1 31 019K98722 Retard Pad REP 2 2 1 32 Shaft P O
253. Platen Glass C 29 black band dirty DADF Platen Glass Clean the DADF Platen Glass C 29 black band dirty White Reference Clean White Reference PL 11 2 C 30 dark copy Exposure Lamp failure Replace Exposure Lamp PL 11 4 REP 11 4 1 C 30 dark copy condensation Adapt the machine to ambient temperature Set the condensation timer of IOT NVM Chain Func 50 16 as needed Install the condensation heater C 30 dark copy dirty glass Clean DADF Platen Glass C 30 dark copy dirty mirrors Clean the mirrors C 30 dark copy dirty lenses Clean the lenses C 30 dark copy CCD dirt failure Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 Image Quality 12 2004 Initial Issue 3 38 CCC118 WCM118 4 Repairs Adjustments 1 Drives REP 12 1 2 Tray 4 Feed r scc ec aea e d ed RE e e 4 80 REP 1 1 1 Main Drive Assembly 4 3 REP 12 3 1 Feed Retard Nudger Roll 4 83 REP12 6 1 2TM PWB e e a E A E T EU PORE es 4 84 2 Paper Transportation REP 12 7 1 Left Lower Cover 4 85 2 Retard Pad iret etie Ree RR eie A reat tek ded 4 5 REP 2 4 1 Registration Unit 4 6 13 Tray Module ST REP 2 5 1 Left Cover Assembly 4 8 REP 1311 Tray 2 Feeder oe eR HR e Et RR 4 87 REP 2 52 BIR ASSembly 5 a oe ER e ee ies edie 4 10 REP 13 3 1 Feed Retard Nudger ss 4 90 3 ROS 15 DADF ADF REP 3 4 ROS Uhit tdt e e eine ini e
254. Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 371 PCL Decomposer Software Fail AP specification Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 372 P Formatter Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 373 Dynamic DNS related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data Status Indicator RAPs 12 2004 Initial Issue 2 104 CCC118
255. Power Unit PL 9 1 and the MCU PWB PL 9 1 Status Indicator RAPs U4 1000 U4 2000 12 2004 2 60 Initial Issue CCC118 WCM118 04 3000 Control Thermistor RAP The circuit to the Thermistor is open Initial Actions Refer to BSD 10 1 Power OFF ON Procedure Check the installation of the Fuser Assembly The Fuser Assembly is securely installed N Install the Fuser Assembly securely Check the resistance of the Thermistor BSD 10 1 Flag 1 There is no open circuit in the wire between P600 1 and P600 3 and the resistance is 3kOhm and above N Replace the Fuser Assembly PL 5 1 Check the wire between J416 and J600 for an open circuit or a short circuit BSD 10 1 Flag 2 The wire between J416 and J600 is conducting without an open circuit or a short circuit N Repair the open circuit short circuit Check the wire between J523 and J400 for an open circuit or a short circuit BSD 10 1 Flag 3 The wire between J523 and J400 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Fuser Assembly PL 5 1 followed by the MCU PWB PL 9 1 U4 9000 Fuser Fan Failure RAP The Fuser Fan failed Initial Actions Refer to BSD 10 2 Power OFF ON Clear away foreign substances and dust accumulated at the exhaust Procedure Turn on the power Visually check the rotation of the Fuser Fan PL 4 2 The Fuser Fan PL
256. Procedure CAUTION Do not use any solvents unless directed to do so by the Service Manual General Cleaning Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed Counter Name Threshold Service Action otherwise by the Service Manual Wipe with a dry lint free cloth if a moistened cloth is used Chain Func Tray 1 Feed counter 50K Replace the Feed Roll 1 Feed Components Rolls and Pads NVRAM R W Retard Pad 29 3429 24 29 14 29 4 Reset the counter Follow the General procedure above Chain Func Tray 2 Feed counter 300K Replace the Feed Roll 2 Toner Dispense Units R W Retard Roll Nudger Vacuum the Toner at the Toner Housing 29 35 29 25 29 15 29 5 Reset the counter 3 Jam Sensors Chain Func Tray 3 Feed counter 300K Replace the Feed Roll Clean the sensors with a dry cotton swab NVRAM R W Retard Roll Nudger Roll 4 S canner 29 36 29 26 29 1 6 29 6 Reset the counter Tray 4 Feed counter 300K Replace the Feed Rall a Switch off the power and allow the Exposure Lamp to cool off R W Retard Roll Nudger Roll b Using the optical Cleaning Cloth clean the front and rear of the Document Glass 29 371 29 27 29 17 29 7 Reset the ohilfer Document Cover White Reference Strip Reflector and Mirror Chain Func MPT Feed counter 50K Replace the Feed Roll c Clean the Exposure Lamp with a clean cloth and Film Rem
257. Ps CCC118 WCM118 12 2004 2 107 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 712 PLW Form Insufficient Space PLW Form Logo Data not to be registered In Utility on Ope Panel check registered forms logos and remove unnecessary ones due to lack of RAM Disk Hard Disk space Or if RAM Disk is used increase allotment space 116 714 HP GL Command Error detected Data for print includes a piece of data that causes an error Correct remove this piece of data 116 715 PLW Form Registry Error PLW Form data not to be registered due to In Utility on Ope Panel check registered forms and remove unnecessary ones entry quantity limit Or remove unnecessary forms using print command 116 718 PLW Form Overlay Error The specified form not registered Use a registered form or register the necessary form 116 720 PCL Memory Low Page Simplified Disable unnecessary ports Adjust various buffer memory sizes Add extension memory 116 737 ART User Definition Lack of Area The user defined ART data custom Delete part of registered user defined data or increase allotment space for RAM character pattern etc not to be registered for lack of RAM space 116 738 Form Overlay Error Form amp paper not to be overlayed due to mismatch in Select the paper of the same size orientation as those of a registered form drawing size orientation 116 739 Form Logo Insuff
258. Pull out the MFC and EXT PWB Box Figure 5 1 Remove the screw 1 Disconnect the connectors x4 2 Remove the screws x5 2 Remove the screws x8 3 Remove the Bracket 3 Pull out the MFC and EXT PWB Box jOch40605 jOch41113 Figure 4 Removing the ADC Bracket j0ch40605 Figure 5 Pulling out the MFC and EXT PWB Box j0ch41113 Repairs Adjustments 12 2004 Initial Issue REP 11 2 2 4 54 CCC118 WCM118 7 Disconnect the NBCR Host NBCR Power Cable Figure 6 8 Remove the bracket Figure 7 1 Raise the hooks x2 1 Remove the screw x2 2 Pull out the NBCR Host NBCR Power Cable x2 2 Remove the bracket jOch41144 jOc Figure 6 Removing the cables j0ch41114 Figure 7 Removing the bracket j0ch41144 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 55 REP 11 2 2 9 Disconnect the NBCR Host NBCR Power Cable Figure 8 1 Pull the hooks x2 2 Pull out the NBCR Host NBCR Power Cable jOch41115 Figure 8 Removing the plate j0ch41115 10 Remove the NBCR Host NBCR Power Cable Figure 9 1 Remove the screw 2 Remove the FPC Cover 3 Remove the NBCR Host NBCR Power Cable jOch41116 Figure 9 Removing the cable j0ch41116 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments REP 11 2 2 Initial Issue 12 2004 CCC118 WCM118 4 56 REP 11 4 1 Lamp 2 Remove the screw from the IIT Upper
259. S 11 Regular Toner Contamination In Process Direction Side 2 3 29 IDS 12 Transparency Blocking nennen 3 29 IDS 13 Moire Due To Interference With Copy 3 30 Initial Issue 12 2004 Image Quality CCC118 WCM118 Image Quality 12 2004 Initial Issue 3 2 CCC118 WCM118 101 IOT Image Quality Entry RAP Initial Actions Determine whether the image quality problem occurs in Copy Mode or Printer Mode If the problem occurs in Copy Mode go to 02 IIT Image Quality Entry Procedure Determine the image quality problem and go to the relevant RAP 192 IIT Image Quality Entry RAP Initial Actions Clean the DADF Platen Glass PL 11 2 or the Sheet Platen Glass PL 11 2 Clean the mirrors and lens with lint free cloth Procedure Determine the image quality problem and go to the relevant RAP Table 1 Table 1 Image Quality Problem Symptoms RAP 3 5 Problem Symptoms RAP Low Image Density Overall low density of images 103 Wrinkled Image The printed paper is wrinkled folded or torn 104 RAP Low Image Density Overall low density of images 193 RAP Residual Image Ghosting Ghost images appear on the paper Parts of the 105 RAP Background tie peel appear on the whole or part 106 RAP previo
260. S ADDRESS EU DATA BITO 15 15 19 B2 B5 B7 B10 12 14 BLU ESS PWB 192 2 819 816 14 811 9 7 LOCAL BUS ADDRESS BITI 11 DUAL PORT RAM 2 B4 LU 1 B Tu B3 10 READY INTERRUPT 3 3VDC 3 3VDG 3 3VDC A1B15B11 B6 B1 20 B6 B10 B15 B20 Al DC COM CH1 1 c e DATA 3 3VDC 3 3VDC 33VDC 12 18 27 28 CH1 1 1242 49 57 58 MP DATA PCU RESET 90 91 gt PCU 3 3VDC 3 3VDC PCU READY 93 PCU READY PCU INTERRUPT DP RAM READY 94 95 gt ha m Ag 1 M ST PCU WAKE UP MFC WAKE UP 3 3VDC gt USE 2 0 ETHERNET p 100BASE TX AOBASE T L 9 IEEE 1284 BATTERY 3V 64M MEMORY PCU LIVE 1 1 1 1 1 1 3 A10A7 A4AT EIL 10 PT CR D CE EN OR ME er M ge READY RESERVE 1 A2 A3 A6 A9 12 15 1 877 DC COM CH1 1 DC COM 1 ou 1 CH1 1 3 3VDC PCU VIDEO VIDEO DATA SELECT TOP 128M MEMORY JOch91601 Figure 1 PRINTER j0ch91601 Initial Issue 12 2004 CCC118 WCM118 7 87 Wiring Data Chain 16 Print
261. SS Failure List Chain Link Description Corrective Action 116 314 Ethernet address fail Power OFF ON If continue perform the following Check the SEEPROM on ESS Replace ESS PWB PL 9 2 116 315 ESS RAM DIMM 1 W R Check fail Power OFF ON 1 Reconnect ESS RAM DIMM 1 2 Replace the ESS RAM DIMM 1 3 Replace ESS PWB 116 316 ESS RAM DIMM 2 W R Check fail Power OFF ON Reconnect ESS RAM DIMM 2 If continue replace the ESS RAM DIMM 2 116 317 ESS ROM DIMM 1 Check fail Power OFF ON 1 Reconnect Standard ROM DIMM 2 Replace Standard ROM DIMM 3 Replace the ESS PWB 116 320 STREAMZ Fatal Error Power OFF ON If the problem continues perform the following 1 Reinstall the troubleshooting ESS software 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 116 321 SysCon Error Power OFF ON 1 Reinstall the ESS software 2 Replace ESS PWB PL 9 2 If the problem continues perform the following a Check Page Memory is installed b Reinstall the troubleshooting ESS software c Reconnect and Replace RAM DIMM d Replace ESS PWB PL 9 2 Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 97 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 116 323 ESS NVRAM W R Check FAIL Power OFF ON If continue perform the following 1 Reconnect and Replace RAM DIMM 2 Replace ESS PWB PL 9 2
262. STM Tray 1 4 2TM Paper Printer Memory 128M opt EL200516 PS3 G1 opt EL200355 Min A5 SEF 148x 210 mm Min 89 x 98 4 mm Monarch Other Option e Max A3 11 x 17 in L Accessory Kit EP I F std 297 x 481 8 mm 11 x 17 in Paper Weights Optimum 24 Ib 90 gsm Range 60 209 gsm Range 60 90 gsm Tray 1 Range 60 209 gsm Tray 2 2TM Capacities 80 Tray 1 250 sheets 95 sheets gsm Sheet e Tray 2 500 sheets Tray 3 500 sheets Tray 4 500 sheets Copy Speed B W plain paper simplex from 1 letter size LEF 18 ppm Initial Issue CCC118 WCM118 12 2004 General Procedures Information 6 57 Product Specification letter size SEF 10 ppm Table 5 DADF Specifications legal size 7 ppm R E Capability Variable Percentages 25 to 400 in 1 increments A8 11x17 in 10 ppm FCOT FPOT Preset Percentages First Copy Output Time original on platen 8 5 x 11 A4 LEF Tray 1 25 50 to A5 64 11 x17 in to 8 5 x 11 in 70 to A4 B4 to B5 100 15 129 8 5 x 11 in to 11 x17 in Voltage Requirements 141 A4 to B5 to Single phase two wires plus ground 400 e 110 127 VAC 60 Hz 100 135 VAC 50 60 3 Hz Presets can be changed in Tools mode 220 240 VAC 50 Hz 198 254 VAC 50 60 Hz 7 4 First Print Output
263. Scratches or foreign substances 80mm pitch gt Heat Roll Scratches or foreign substances 19mm pitch gt Fuser Roll Exit Dirt 44mm pitch gt Registration Dirt O Boo wt 2 3 Replace the XERO Developer Cartridge Image Quality 12 2004 IDS 10 3 28 Initial Issue CCC118 WCM118 10 11 Regular Toner Contamination In Process Direction Side 2 IDS 12 Transparency Blocking k A 2 Ec E jh 75719908 ERE 18825 AR2266R 2 Bl WinNT4 0 PowerPoint97 0 25ptD BA A 8 DEDE I Us BBD 2 E T2 BMD 8 80 25 pt AS AR7271A Win95 PPoint97 7 22rh 0 T IAFL OMAN AR626800 98 CMRLET SI 1y 24320 E I IDE yx y 2 0 X RP AT MEJET DeviceBitmapBits amp 9 78 CanonLBP 930E FIL 1 02 it ROA 21922828 WiaNT4 0 PowerPoint97 13 amp 3 E 0 4 2 AF C 3 amp 8 00 A V 71 81629 EX CES j0ch3228 j0ch3227 Figure 1 Regular Toner Contamination In Process Direction Side 2 Defect Sample j0ch3227 Cause 1 94mm pitch gt Fuser Pressure Roll Scratches or foreign substances 2 59mm pitch gt BTR Roll Dirt scratches or paper size mismatch 3 44mm pitch gt Pinch Roll Dirt Corrective Action 1 1 2 3 Clean or replace the relevant parts 2 2 Change the tray settings Figure 1 Transparency Blocking Sample Image j0ch3228 Cause 1 T
264. T SENSOR 55 WHT DADF ONLY J702 J402 DFI2 12A18A18 AD ASAB AS 3 PEED SENSOR 4 A12 A15 A18 WHT ALBIABS B5 B16 B17 B18 DF CN13 DOCUMENT 511 3 TRAY WIDTH Aig LAI WHT SENSORI DOCUMENT __ 51 3 TRAY WIDTH WHT SENSOR2 DF 4 pape apr rop 1 1 COVER SWITCH J522 Hn P301 1512 18728 d VIO 33 42 49 57 58 pra DOCUMENT 51 FEEDER WIDTH WHT SENSOR I DF8 pocumenr 52 WHT SENSOR prio DOCUMENT 52 3 LEAD EDGE essa WHT SENSOR wx e IV Xe S VE NX IAS 10 7304 Figure 1 WIRE DC COM 3 3VRTN jOch7304 Wiring Data 12 2004 Initial Issue 7 3 4 Wire Net DC COM 3 3VRTN 7 28 CCC118 WCM118 7 3 5 Wire Net 5VDC 1 7 3 5 WIRE NET 5VDC 1 NBCR PWB 13 CN4 NSC CN3 POWER UNIT EXT PWB 25VDC _ solo LOW VOLTAGE 61 62 POWER SUPPLY 4521 4720 EXT CN6 NBCR CN3 89 89 3306 159455 LENS ASSEMBLY GRY 56 68 POWER CABLE PE NSC 1 77 78 E ET 18 J522 J400 BLU 2 2 SEE WIRE NET 5VDC 2 Sue IT CARRIAGE GRY SENSOR DADF ADF OPTION EE EE DADF ADF PWB CONNECTOR EXT CN12 176 DFI DF C
265. TM TRAY4 PAPER SIZE SWITCH PL12 1 J548 J824 1 PL12 6 4 PL12 6 A D 7 4 1 3 3VDC 3 3VDC TRAY4 PAPER 12 SIZE SWITCH SENSED SIGNAL J548 2 I O Check 7 5 1 TRAY4 PAPER SIZE SWITCH SW5 SWITCHED L 3 3VDC 3 DG COM CH1 2 Paper Size Sensor senses document size based on voltage value corresponding to combined resistance value The table below shows patterns of switch ON and OFF operations voltage values and A D conversion values corresponding to paper sizes each Voltage Value V A D Conversion Value Paper Size Sw2 SW3 Sw4 5 J548 6 NO TRAY OFF OFF OFF OFF 3 06 0 03 L9 2455003 8 5 x 13 S 2 05 0 03 8 5 x 14 5 9 399 185003 1 07 003 oN aor me m on ow zi j0ch90704 Figure 4 TRAY4 PAPER SIZE SENSING OPTION 2TM j0ch90704 Wiring Data 12 2004 Initial Issue Chain 7 Paper Supply 7 66 CCC118 WCM118 B 7 5 TRAY1 PAPER STACKING TRAY1 NO PAPER SENSOR PL2 1 J101 1 1 0 Check 7 7 TRAY1 no PAPER SENSO PAPER SENSED L 5VDC J403 ELU 2 lt A 1 2VDC 5VDC E CH1 1 DC COM CH1 1 3 TRAYI STACKED 4 5 OPERATOR LOADED PAPER 6 10 90705 Figure 5 TRAY1 PAPER STACKING j0ch90705 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 67 Chain 7 Paper Supply A
266. The DADF ADF Feeder Assembly can be closed smoothly and locked securely N Check the wire between the connectors for open circuit or a short circuit BSD 5 4 Flag Install the DADF ADF Feeder Assembly PL 15 2 correctly 4 Flag 5 The wire between the connectors is conducting without an open circuit or CU circuit Check the Transport Roll for wear and paper powder The Transport Roll is ok Y N Repair the open circuit or short circuit Replace the Transport Roll Measure the voltage between the BADE ADE FB DE and ne GND GS BSD Check for foreign substances distortion and paper powder in the paper transport path No ae M 3 The voltage s approx 3 3VDC foreign substances distortion or paper powder are found in the paper transport path Y N Replace the DADF ADF PWB PL 15 3 Clear away the foreign substances and paper powder Correct the distortion Measure the voltage between the DADF ADE DE t and the GND Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The Lead Edge Sensor PL 15 7 receiver The display changes voltage changes Y N Ys M Check the connection of each Document Lead Edge Sensor and DADF ADF PWB Replace the Document Lead Edge Sensor PL 15 7 connector The connectors are connected correctly Y N Replace the DADF ADF PWB PL 15 3 Cannot connectors Replace
267. This procedure should be performed at every service call Initial Actions Ask the operator about the problem If the problem appears to be related to operator error or an attempt to perform a job outside of the machine specifications assist the customer in learning the correct procedure Procedure Ask the operator about the problem If the problem is identified by a fault code including Paper Document Jams refer to Chapter 2 for the procedure and then proceed with servicing If the problem is noise or smell select a mode 1 Sided 2 Sided etc find the cause of the problem and then proceed with servicing The operator operated the machine correctly Y N A B C D E There is a problem with Receive transmission test Perform Receive transmission tests with other stations within the company Check that there is no problem with the machine and then ask the customer to check the status of the remote machine Analyze the protocol trace refer to Chapter 2 and then proceed with servicing Check the machine settings and if necessary ask the customer for permission to test the machine in the mode in which the problem occurs Analyze the protocol trace when the problem reoccurs refer to Chapter 2 and then proceed with servicing There is an image quality problem Y N If there is an alignment problem obtain separate Platen DADF output samples refer to Chapter 4 Adjustments and then proceed with servicing
268. Transmittal Page Product Title Part Number CopyCentre C118 Service Documentation 701P23530 WorkCentre M118 Status Date Initial issue December 2004 CopyCentre C118 WorkCentre M118 Service Documentation CopyCentre C118 WorkCentre M118 Service Documentation THE DOCUMENT COMPANY XEROX CopyCentre C118 WorkCentre M118 Service Documentation CAUTION Certain components in the CopyCentre C118 WorkCentre M118 are susceptible to damage from electrostatic discharge Observe all ESD 701P23530 procedures to avoid component damage December 2004 lt Published by The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND 2004 by Fuji Xerox Co Ltd All rights reserved The Document Company and Xerox are trade marks of the Xerox Corporation Xerox and all identifying numbers used in connection with the Xerox products mentioned in this publication are trademarks of the Xerox Corporation NOTICE While Xerox has tried to make the documentation accurate Xerox will have no liability arising out of any inaccuracies or omissions NOTICE All service documentation is supplied to Xerox external customers for infor mational purposes only Xerox service documentation is intended for use by certified product trained service personnel only Xerox does not warrant or represent that it will notify or provide to
269. Update Tool FWDLMgr exe 6 Click on Agree in the License Screen Adjustment 7 Onthe Firmware Update Tool screen select the following 1 Check following to determine if the machine has Fax or not 8 Printer Model CopyCentre WorkCentre M118 A telephone line is connected to rear of machine 9 File name Click on Browse On the next screen you need to find the bin file to down ADC PWB is present PL 9 3 load The file should read either STD DLD BIN for WorkCentre machines without the A Fax PWB is present PL 9 3 PostScript option or PS DLD BIN for WorkCentre machines that have the PostScript A speed dial keypad is present on control panel same machines may have Fax option Highlight the file that you want and click on Open without the speed dial keypad or Fax selections are available 10 Click on Add once you have found the File name 2 Ifthe machine has Fax go to step 3 11 Click on Version to check the version of the software you are about to download If the machine is not equipped with Fax go to step 6 12 Click on Next 3 Remove the Compact Flash card from the machine PL 9 3 13 Inthe Firmware Update Tool select Parallel Port P a Switch off the machine power 14 Click Next b Remove the Rear Cover REP 15 2 4 15 The Download will start and takes approximately 10 minutes c Remove the Compact Flash card from the ADC PWB PL 9 3 16 The data transfer status is shown in the Firmware Update Tool window Up
270. Value NO TRAY 55 5 5 8 575 855 8 5 x 13 S Voltage Value V J412 3 4 66 0 05 8 5 x 1475 A4S 85 x11 S 2 75 0 05 1 52 0 05 B5L ExecutiveL 8KS GCO TFX 1 21 0 05 0 91 0 05 0 60 0 05 8 5 x11 L 16KS GCO TFX 117 x 17 0 302 0 05 0 002 0 05 0 Figure 1 TRAY1 PAPER SIZE SENSING j0ch90701 A D 7 1 TRAY1 PAPER SIZE SWITCH SENSED SIGNAL 1 0 Check 7 26 TRAY1 PAPER SIZE SWITCH SW5 SWITCHED L 5VDC 10 90701 Initial Issue CCC118 WCM118 12 2004 7 63 Wiring Data Chain 7 Paper Supply PL13 6 C D TRAY2 PAPER SIZE SWITCH PL13 1 45480 4184 4 3 3VDC CH1 2 DC COM CH1 2 Paper Size Sensor senses document size based on voltage value corresponding to combined resistance value The table below shows patterns of switch ON and OFF operations voltage values and A D conversion values corresponding to paper sizes each Paper Size Voltage Value V A D Conversion Value J548C 8 NO TRAY EN NEN swe SW3 sw4 SW5 OFF OFF OFF OFF 8 5 x 14 5 8 5 x 11 S 3 060 03 2450 03 2 05 0 03 1 85 0 03 1 07 0 03 B5L ExecutiveL 8KS GCO 0 87 0 03 0 68 0 03 0 49 0 03 8 5 x11 L 16KS GCO TFX 117x17 Figure 2 TRAY2 PAPER SIZE SENSING OPTION STM j0ch90702 0 29 0 03 0 10 0 03 0
271. al sl 15 SIDE A __ n iE alih Iran es a iE all __ mFomrel n jE es Sone at a sur 4 2 7 razdi Il aln jOch3209 Figure 1 1 Skew j0ch3209 Table 1 Specification of Skew Configuration Range Platen Simplex 1 42 Platen Duplex 1 87 Platen MPT 1 78 Image Quality 12 2004 Initial Issue 3 16 CCC118 WCM118 Table 1 Specification of Skew 1057 Lead Edge Deletion Specification Configuration Range Procedure DADF Simplex 2 04 Use Side A of the Standard Test Pattern DADF Duplex 2 40 The image deleted intentionally along the lead edge must be 2 0 mm from the lead edge of the copy Figure 1 maximum is 4mm LEAD EDGE OF THE COPY 2mm DELETION E EX jOch3210 Figure 1 Lead Edge Deletion jOch3210 Initial Issue 12 2004 Image Quality CCC118 WCM118 3 17 1058 Trail Edge Deletion Specification 1059 Side Edge Deletion Specification Procedure Procedure Use Side A of the Standard Test Pattern Use Side A of the Standard Test Pattern The image deleted intentionally along the trail edge must be 2mm from the trail edge of the The image deleted intentionally along both of side edge must be 2mm from the side edge of copy Figure 1 maximum is 4mm the copy Figure 1 maximum is 4mm TRAIL EDGE OF THE COPY 4mm DE
272. al power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Exit REP 6 1 1 Exit OCT Assembly WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche MPT REP 7 1 1 MPT Unit WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 7 2 1 MPT Retard Pad WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Electrical Components REP 9 1 1 MCU PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 9 2 1 ESS PWB WARNING To avoid personal injury or
273. al Issue IDS 16 3 32 CCC118 WCM118 10 17 Constant Velocity Transport Scan Streaks IDS 18 Defects Related To Scan Print Streaks may occur in the CVT even if they do not occur in the Platen Moire may occur when scanned images are printed Cause Cause Even though CVT streak detection is performed for both color and B W scans there may be Interference with the printer screen and printer driver resolution conversion processing by the cases where foreign substances on the CVT Glass could not be detected and removed original causes moire Corrective Action Corrective Action Clean the CVT Glass Reduce sharpness Secondary defect Text is blurred Initial Issue 12 2004 Image Quality CCC118 WCM118 3 33 IDS 17 IDS 18 IDS 19 Moire In Text Mode Fine B W Scan Fax For 133 Originals During Fax Scan and B W Scan mode moire occurs in Text mode halftone dot images Or moire is especially obvious in Text mode Fine 133 halftone dot images Cause In Text mode text is given priority causing halftone dot moires Corrective Action Change from Text mode to Text amp Photo mode or Photo mode However as the amount of data increases in Mixed Super Halftone mode the machine takes a longer time for transmission IDS 20 Black Discoloration Around White Texts In Medium Density Background Black discoloration occurs around white texts with a certain background density causing difficulties in reading t
274. all the printer driver with the remote machine that is causing the problem Perform a Send transmission test with the remote machine Transmission If the problem persists replace the network cable Check the machine settings and discuss the was normal problem with the customer s network administrator Y N Enter Trace Dump in CE Setting print the protocol trace to identify whether it is the remote machine or the machine that is causing the problem If the problem lies in the machine Analyze the protocol trace refer to Chapter 2 and then proceed with servicing If the problem appears to lie in the remote machine Ask the customer to check the status of the remote machine Service Call Procedures Call Flow 12 2004 Initial Issue CCC118 WCM118 Detailed Maintenance Activities HFSI Procedure 1 Enter Diagnostics and select CE Setting 2 Perform the Service Actions in Table 1 for any High Frequency Service Item HFSI counters that are over threshold or approaching the threshold Using the customer s output volume numbers high medium or low volume evaluate which HFSI actions should be accomplished now to avoid an additional service call in the near future 3 Refer to Cleaning Procedures for detailed cleaning instructions Table 1 High Frequency Service Items Cleaning Procedures Purpose To provide cleaning procedures to be performed at every call
275. and P J548C P J182 and P J548C are connected correctly N Connect P J182 and P J548C Check the wire between J182 and J548C for an open circuit or a short circuit BSD 8 2 Flag 1 Flag 2 The wire between J182 and J548C is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the STM PWB P548C 3 and the GND BSD 8 2 Flag 2 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 Measure the voltage between the STM PWB 548 5 and the GND BSD 8 2 Flag 1 Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The voltage changes N Replace the 2 Feed Out Sensor PL 18 5 Replace the STM PWB PL 13 6 Execute Input Output Check 8 13 Tray 2 Feed Lift Up Motor The Tray 2 Feed Lift Up Motor PL 13 3 can be heard N Check the connections of P J281 and P J661C P J281 and P J661C are connected correctly N Connect P J281 and P J661C Check the wire between J281 and J661C for an open circuit or a short circuit BSD 7 6 Flag 1 The wire between J281 and J661C is conducting without an open circuit or a short circuit Y Repair the open circuit or short circuit Replace the Tray 2 Feed Lift Up Motor PL 13 3 followed by the MCU PWB PL 9 1 Replace the PWB PL 9 1 Status Indicator RAPs C2 2000 12 2004 Initial Issue CCC118 WCM118 C2
276. applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Memory Cover Figure 1 1 Remove the Memory Cover NE F Figure 1 Removing the Memory Cover j0ch41003 jOch41003 Initial Issue 12 2004 CCC118 WCM118 4 37 Repairs Adjustments REP 10 2 1 2 For the Duplex and Tray Module machines disconnect the connectors to the Duplex and 3 Remove the Rear Cover Figure 3 Tray Module Figure 2 1 Remove the screws x3 1 Disconnect the connector 2 Lift just enough to disengage tabs and remove the Rear Cover Extension may limit 2 Remove the clamp vertical movement 3 Disconnect the connector 4 Remove the clamp Tab jOch41005 jOch41004 Figure 3 Removing the Rear Cover 0 41005 Figure 2 Disconnecting the connectors j0ch41004 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 Initial Issue REP 10 2 1 4 38 CCC118 WCM118 11 1 1 Control Panel 2 Remove the Front Left Cover Figure 1 Parts List on PL 11 1 1 Remove the screw 2 Remove the Front Left Cover Removal WARNING To avoid personal injury
277. ard Pad Parts List on PL 2 2 Removal 3 Remove the Feed Roll Assembly Figure 1 1 Remove the bearings 2 Slide the bearings 3 Remove the Feed Roll Assembly NOTE When replacing the Tray 1 Feed Roll and the Retard Pad enter C E mode Clear the Tray 1 Feed sheets counter Tray1 Chain Func 29 34 29 24 29 14 29 4 WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE Replace the Tray 1 Retard Pad and the Feed Roll at the same time 1 Remove Tray 1 paper 2 Remove Tray 1 1 Ensure tray is pulled out to the stop 2 Liftend and pull out to remove 23 Ie PMAN lt lt jOch40201 Figure 1 Removing the Feed Roll Assembly j0ch40201 Initial Issue CCC118 WCM118 12 2004 Repairs Adjustments 4 5 REP 2 2 1 4 Remove the Retard Pad Figure 2 REP 2 4 1 Registration Unit 1 Press release tab ang rotate the Retard Pad Parts List on PL 2 4 2 Use small screwdriver to pry loose end of Retard Shaft 3 Pull out the shaft Removal WARNING To avoid personal injury or shock do not perform re
278. ares doc to send or Set up to 0 send 1 Ready to send 18 17 11 Invalid Invalid 10 Receiving capability Receiving capability 20 19 Max Record Length Max Record Length 14 11 transmission speed transmission speed 20 19 00 297mm A4 length 297mm A4 length 14211 0000 SEE 2400bit s V 27ter 20 19 01 364mm B4 length 364mm B4 length 14 11 0010 V 27ter 4800bit s V 27ter 20 19 10 Unlimited length Roll Unlimited length 14 11 0001 V 29 9600bit s V 29 paper paper 14 11 0011 V 27ter amp V 29 7200bit s V 29 20 19 11 Invalid Invalid 14 11 0100 Unused Invalid 23 21 min scan line trans time min scan line trans time 14 11 0110 Spare Invalid 23 21 000 20ms 3 85 mm 20ms T7 7 T3 85 14 11 0101 Unused Spare 23 21 100 40ms 3 85 mm 40ms 14 11 0111 Invalid Spare T7 7 T3 85 14 11 1000 Unused 14400bit s V 17 23 21 010 10ms 3 85 mm 10ms 8 14 11 1010 Spare 12000bit s V 17 23 21 001 5ms 3 85 mm 5ms 11 1001 V 17 14 1 00 9600bit s 177 1385 14 11 1011 V 27 V 2 V 17 7200bit s V 17 gt 23 21 100 10ms 3 85 1 7 7 1 Unused 14 11 1100 Unused 273 85 14 11 1110 Spare Spare 23 21 110 20ms 3 85 mm 7 7 1 Unused 273 85 14 11 1101 Unused Spare 23 21 101 40ms 3 85 mm 7 7 1 Unused 14 11 1111 Spare Spare 2T3 85 General Procedures Information 12 2004 Initial Issue GP 2 6 48 CCC118 WCM118
279. artridge Seals have been removed Replace the MCU PWB PL 9 1 Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Y N Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The XERO CRUM PWB is installed correctly Y N Install the XERO CRUM PWB PL 4 2 correctly Check the connection of the PWB P J403 and the XERO Developer Cartridge P J610 P J403 and P J610 are connected correctly Y N Connect P J403 and P J610 Check the wire between J403 and P610 for an open circuit or a short circuit BSD 9 3 Flag 3 Flag 4 The wire between J403 and P610 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB P403 A17 and the GND BSD 9 3 Flag 4 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Check the connection of the XERO CRUM PWB P J126 P J126 is connected correctly Y N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Status Indicator RAPs 12 2004 Initial Issue J3 1000 J4 1000 2 38 CCC118 WCM118
280. as ON 9 36 BTR Bias Turning on Dispense Motor in I O Check 15 63 makes the following components output simultaneously 1 0 Check 15 63 automatically stops after a specified time 4 1 8 1 9 1 10 1 Main Motor ON 9 23 BCR AC Bias ON 9 24 BCR DC Bias ON 9 29 BTR Bias ON 9 33 DEVELOPER DC Bias ON 9 36 BTR Bias ON 10 90903 Wiring Data Chain 9 Xerographics 12 2004 7 80 Initial Issue CCC118 WCM118 1 B G H 9 4 TRANSFER AND STRIPPING AND CLEANING DEVELOPED IMAGE UNFUSED COPY BTR DRIVE on BTR Check 9 29 makes the following components output simultaneously 4 1 8 1 9 1 10 1 Main Motor ON 9 23 BCR AC Bias ON 9 24 BCR DC Bias ON 9 33 DEVELOPER DC Bias ON VO Check C 9 29 1 9 36 BTR Bias ON BTR BIAS ON VO Check 9 36 1 75 BTR BIAS ON Dr Turning BTR in Check 9 36 BIR REMOTE makes the following components output simultaneously 4 1 8 1 9 1 10 1 Main Motor 9 23 BCR AC Bias ON 9 24 BCR DG Bias ON 9 29 BTR Bias ON A D Check 9 30 9 33 DEVELOPER DC Bias ON BTR MONITOR SIGNAL REGISTRATED PAPER BTR SEL 1 0 Check 9 27 DTS ON INTLK CAUTION 24VDC 1 4 HIGH VOLTAGE DC COM A D Check 15 60 1 TEMP SIGNAL A D Check 15 61 HUMIDITY SIGNAL CH1 1
281. ass with the short edge of the test pattern registered to the left edge of the glass Select Tray 1 and make a single copy c Print out the CE Report Store this report with the service log in the Inner Cover d Ask the customer to verify the Print and Scan functions e Present the copies to the customer Reconnect the machine to the customer network Verify the function Issue copy credits as needed Discuss the service call with the customer to ensure that the customer understands what has been done and is satisfied with the results of the service call Service Call Procedures Final Actions 12 2004 1 6 Initial Issue CCC118 WCM118 2 Status Indicator RAPs C Status Code H9 7000 STM Communication Failure RAP 2 36 C1 3000 Registration Sensor On JAM RAP Tray 1 2 3 C2 2000 Tray 2 Feed Out Sensor On JAM RAP Tray 2 Feed 24 JStatusCode C2 3000 Registration Sensor On JAM RAP Tray 2 2 5 J1 2000 Toner Cartridge Empty Failure RAP nr ha once 2 37 3 1000 Tray 3 Feed Out Sensor On JAM RAP Tray 3 2 6 J3 1000 XERO Developer Cartridge Set Failure 2 37 C3 2000 Tray 2 Feed Out Sensor On JAM RAP Tray 3 Feed 2 7 44 1000 Sensor Failur
282. ath No foreign substances distortion or paper powder are found in the paper transport path Y N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 31 Duplex Sensor Place paper in front of the Duplex Sensor PL 8 1 The display changes Y N Check the wire between J123 and J541 for an open circuit or a short circuit BSD 10 4 Flag 1 Flag 2 The wire between J123 and J541 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the Duplex Sensor PL 8 1 followed by the Duplex PWB PL 8 1 Execute Input Output Check 8 38 Duplex Motor The Duplex Motor PL 8 1 can be heard Y N Check the wire between J212 and J542 for an open circuit or a short circuit BSD 10 4 Flag 3 The wire between J212 and J542 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the Duplex Motor PL 8 1 followed by the Duplex PWB PL 8 1 Alternately execute Input Output Check 10 8 Exit Motor FORWARD ON and Input Output Check 10 9 Exit Motor REVERSE ON The Exit Motor PL 6 3 can be heard Y N Measure the resistance of the Exit Motor PL 6 3 between J207 1 2 COM and each point of J207 2 3 5 6 BSD 10 3 Flag 1 The resistance is approx 150hm Initial Issue CCC118 WCM118 12 2004 2 23 Status Indicator RAPs E3 6000 E8 2000 N Replace the Exit Moto
283. atic JAM The document remains on the Document Feed Sensor and the Document Lead Edge Sensor Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances or dirt on the Document Lead Edge Sensor Check that there are no foreign substances or dirt on the Document Feed Sensor Procedure Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes Y N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The voltage changes N Replace the Document Lead Edge Sensor PL 15 7 Replace the DADF ADF PWB PL 15 3 Execute STATUS 051 Document Feed Sensor Place paper in front of the Document Feed Sensor PL 15 9 receiver The display change
284. b Register test pattern on platen glass with short edge to left or right Make a copy The lines on the copy should be the same distance from each other as the lines on the test pattern Overlay the copy on the test pattern and hold up to a light source The lines should be aligned If the lines are aligned return to Call Flow If the lines are not aligned go to the Adjustment Repairs Adjustments ADJ 11 1 2 ADJ 11 1 3 12 2004 4 132 Initial Issue CCC118 WCM118 Adjustment 1 Prepare to adjust Reduction Enlargement ADJ 11 1 4 APS Sensor Purpose a Enter Diagnostic Mode refer to Entering Diagnostic Mode To set the APS Sensor detection value for documents placed on the Platen b Enter CE Settings refer to CE Settings c Select MFC and press the Enter button Check d Select Regist and press the Enter button 1 Place 5 or 11x17 blank sheets on the Platen and close the cover 2 Adjust the Reduction Enlargement Table 1 2 Prepare to check APS Sensor Adjustment a Enter 121 to adjust FS or 122 to adjust SS and press the Enter button to display cur a Enter Diagnostic Mode refer to Entering Diagnostic Mode rent setting b Enter CE Settings refer to CE Settings b Pressthe C button to delete the value c Select MFC and press the Enter button c Enter a new value and press the Enter button d Select IIT SNS and press the Enter button i If distance between li
285. c le cordon d alimentation branche ROS REP 3 1 1 ROS Unit WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Xerographics Development REP 4 1 1 XERO Developer Cartridge WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical Initial Issue CCC118 WCM118 12 2004 Introduction power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 4 1 2 Toner Cartridge WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 4 2 1 Dispense Motor WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Fuser REP 5 1 1 Fuser Assembly WARNING To avoid personal injury or shock do not perform repair or adjustment with electric
286. ce MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 17 hunching Document not placed flat placed in waves Check the document C 17 hunching IIT Carriage Assembly IIT Drum failure Replace IIT Drum PL 11 5 C 17 hunching defect Front Rear Carriage Cable Replace Front Carriage Cable Rear Carriage Cable PL 11 5 REP 11 5 1 C 17 hunching worn sliders Replace Side Slider amp Top Slider PL 11 5 C 17 hunching a foreign object caught in the wire rewinding area Remove the foreign object C 17 hunching a foreign object attached to IIT Front Rear Rail Remove the foreign object C 18 banding C 19 incorrect magnification Document not fed flat from ADF Replace Read In Out Roller PL 15 7 C 19 incorrect magnification ADF Roller wear failure Replace Read In Out Roller PL 15 7 C 19 incorrect magnification Carriage Motor failure Replace Carriage Motor PL 11 4 C 19 incorrect magnification Motor Driver failure Replace NBCR PWB PL 11 5 REP 11 5 2 C 19 incorrect magnification NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 19 incorrect magnification IIT Carriage Assembly IIT Drum failure Replace IIT Drum PL 11 5 C 19 incorrect magnification optical mis adjustment Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 20 poor resolution a foreign object caught in gears Remove the foreign object C 20 poor resolution worn gear R
287. ce NBCR PWB Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 13 solid black copy CCD failure Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 14 skip a foreign object caught in gears Remove the foreign object C 14 skip worn gear Replace the Gear PL 11 5 C 14 skip worn sliders Replace Side Slider amp Top Slider PL 11 5 C 14 skip loose screws for the parts of IIT Carriage Assembly Tighten the screws C 14 skip Carriage Motor failure Replace Carriage Motor PL 11 4 C 14 Skip Motor Driver failure Replace NBCR PWB PL 11 5 REP 11 5 2 Image Quality 12 2004 3 36 Initial Issue CCC118 WCM118 Table 1 Cause Corrective Action C 14 skip NSC MFC EXT PWB failure Replace NSC PL 11 5 11 5 2 Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 14 skip deformed Front Rear Mirror Clip Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 14 skip play between IIT Carriage Assembly and IIT Front Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 Rear Rail C 15 smear NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 16 jitter data error NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Repla
288. ce ou reglage avec le cordon d alimentation branche REP 15 2 4 Rear Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 3 1 DADF ADF Control PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 3 2 Left Counter Balance WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 3 3 Right Counter Balance WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 4 1 Top Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou de
289. cess Chain Func Name Value Initial Value 1 Count R W Init Remarks 21 9 Last of Fuser discharging Number 0 99 0 1 O X Only 0 clearance is possible in the write mode 0 clearance means all byte changes 0 at the same time 21 19 5rd 6th Fuser discharging Number 0 99 0 1 O X Only 0 clearance is possible in the write mode 0 clearance means all byte changes 0 at the same time 21 29 3rd 4th Fuser discharging Number 0 99 0 1 O O X Only 0 clearance is possible in the write mode 0 clearance means all byte changes 0 at the same time 21 39 First2 of Fuser discharging Number 0 3 0 1 O O X Only 0 clearance is possible the write mode 0 clearance means all byte changes 0 at the same time 29 4 Tray1 Last Two Digits of Feed Capacity 0 99 0 1 Only 0 is possible in the write 0 clearance 8 Digits means all byte changes 0 at the same time 29 5 Tray2 Last Two Digits of Feed Capacity 0 99 0 1 Only 0 is possible in the write 0 clearance 8 Digits means all byte changes 0 at the same time 29 6 Tray3 Last Two Digits of Feed Capacity 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time General Procedures Information 12 2004 Initial Issue R W 6 28 CCC118 WCM118 Table 7 HFSI
290. chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 6 1 MFC and EXT PWB Box WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 6 2 EXT PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Tray Module 2T REP 12 1 1 Tray 3 Feeder WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 12 1 2 Tray 4 Feeder WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 12 3 1 Feed Retard Nudger Roll WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applie
291. cified Initial Actions Refer to BSD 17 1 Power OFF ON Reload the document Check the remote machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 01 Document Feed Failure RAP The document was pulled out during sending There was an attempt to send a document shorter than the specified value Initial Actions Refer to BSD 17 1 Power OFF ON Reload the document Check the document size Check the document paper type Check the remote machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 67 Status Indicator RAPs 00 01xxxx 02 Dial Setting Failure RAP The system performed operations not suitable for the type of line such as calling and using DP dial pulse setting Initial Actions Refer to
292. circuit or a short circuit Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Replace the 2TM PWB PL 12 6 Status Indicator RAPs C4 1000 12 2004 2 10 Initial Issue CCC118 WCM118 C4 2000 2 Feed Sensor On JAM 4 Y N Feed Check the connections of P J282 and P J552C P J282 and P J552C are connected ee correctly After the Tray 3 Feed Out Sensor turned On the Tray 2 Feed Out Sensor did not turn On within Y N the specified time Connect P J282 and P J552C Initial Actions Check the wire between J282 and J552C for an open circuit or a short circuit BSD 8 4 Refer to BSD 8 2 8 4 Flag 1 The wire between J282 and J552C is conducting without an open circuit or a short circuit Y N Power OFF ON NO Y es Repair the open circuit or short circuit Procedure 2TM PWB PL 12 6 Check the Transport Roll for wear and paper powder The Transport Roll is ok Y N Replace the 2TM PWB PL 12 6 Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Y N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 6 Tray 2 Feed Out Sensor Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The display changes Y N Check the connections of P J182 and P J548C P J
293. city 8 Digits means all byte changes 0 at the same time 29 25 Tray2 Third and Fourth Digits of Feed 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 26 Tray3 Third and Fourth Digits of Feed 0 99 0 1 Only 0 clearance is possible in the write 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 27 Tray4 Third and Fourth Digits of Feed 0 99 0 1 Only 0 clearance is possible in the write 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 29 MPT Third and Fourth Digits of Feed 0 99 0 1 Only 0 clearance is possible in the write mode 0 clearance Capacity 8 Digits means all byte changes 0 at the same time 29 34 Tray1 First Two Digits of Feed Capacity 0 3 0 1 X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 29 35 Tray2 First Two Digits of Feed Capacity 0 3 0 1 X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 29 36 Tray3 First Two Digits of Feed Capacity 0 3 0 1 O X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 29 37 Tray4 First Two Digits of Feed Capacity 0 3 0 1 O X Only 0 clearance is possible in the write mode 0 clearance 8 Digits mean
294. confirm the detection value Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 133 ADJ 11 1 3 ADJ 11 1 4 Repairs Adjustments 12 2004 Initial Issue ADJ 11 1 3 ADJ 11 1 4 4 134 CCC118 WCM118 ADJ 15 1 1 DADF ADF Position Adjustment Purpose To correct the feeding of the original by adjusting the alignment of the DADF ADF Assembly and the DADF Platen Glass Adjustment 1 Remove the Rear Cover REP 15 2 4 2 Change the position of the Right Counter Balance and adjust the skew value Figure 1 1 Loosen the screws x4 2 Move the DADF ADF in direction A or B 3 Loosen the screws x5 jOch41531 Figure 2 DADF ADF Position Adjustment 2 j0ch41531 DADF ADF was moved in direction B Figure 3 Figure 1 DADF ADF Position Adjustment 1 j0ch41530 DADF ADF was moved in direction A Figure 2 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 135 ADJ 15 1 1 jOch41532 Figure 3 DADF ADF Position Adjustment 3 j0ch41532 ADJ 15 1 2 DADF ADF Lead Edge Registration Purpose To set the DADF ADF Lead Edge Registration Check 1 Check the IOT Lead Edge Side Edge Registration ADJ 9 1 1 2 Check the IIT Lead Edge Side Edge Registration ADJ 11 1 2 3 Check the DADF ADF Position ADJ 15 1 1 4 For ADF go to step 5 For DADF go to step 7 5 Prepare a test pattern in one of the following ways Use a plain paper test pattern 82E2020 with a
295. connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 05 Password Mismatch During Polling RAP When polling the passwords in the remote machine and the machine did not match Initial Actions Refer to BSD 17 1 Power OFF ON Check the password settings in the remote machine and the machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 69 Status Indicator RAPs 04xxxx 05 06xxxx Relay Broadcast Not Allowed RAP remote machine that does not support the Relay Broadcast function was instructed to process Relay Broadcast Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N
296. crews Figure 1 1 Remove the screws Figure 1 Removing the screws 0 41205 jOch41205 Repairs Adjustments 12 2004 REP 12 1 2 4 80 Initial Issue CCC118 WCM118 5 Remove the Feed Out Chute Figure 2 6 Disconnect the connector Figure 3 1 Remove the Feed Out Chute 1 Disconnect the connector 2 Release the clamp and remove the wire jOch41206 52 jOch41207 Figure 3 Disconnecting the connector j0ch41207 Figure 2 Removing the Feed Out Chute j0ch41206 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 81 REP 12 1 2 7 Remove the Tray 4 Feeder Figure 4 1 Remove the screws x2 2 Remove the Tray 4 Feeder jOch41208 Figure 4 Removing the Tray 4 Feeder j0ch41208 Replacement 1 To install carry out the removal steps in reverse order 2 When replacing enter Diag mode Clear the counter Tray 4 Chain Func 29 37 29 27 29 17 29 7 Repairs Adjustments 12 2004 Initial Issue REP 12 1 2 4 82 CCC118 WCM118 12 3 1 Feed Retard Nudger Roll Parts List on PL 12 3 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in
297. ct Sets the estimated time to connect This switch is only available PSTN1 00000000 Osec PSTN1 00000001 0 5sec to 00100011 17 5sec to 01111001 127 5sec 442 3 Disconnect Polarity Reversal Sets whether to detect polarity reversal in disconnection after establishing communications with Detection PSTN1 another machine in auto dial 0 Do not detect 1 Detect General Procedures Information Soft Switch 12 2004 Initial Issue 6 14 CCC118 WCM118 Table 1 Soft Switch MODE Name DC CP KO CO Remarks 442 5 Busy Tone Detection PSTN1 Sets whether to detect busy tone 0 Do not detect 1 Detect using phase B 444 5 2 Tone Output Level O 100msec Fixed 120 Fixed 0000 1dBm 0001 2dBm 0010 3dBm 0011 4dBm 0100 5dBm 0101 6dBm 0110 7dBm 0111 8dBm 1000 9dBm 1001 10dBm 1010 11dBm 1011 12dBm 1100 13dBm 1101 14dBm 1110 15dBm 1111 16dBm 445 7 4 Send Level PSTN1 Sets the level of send signals besides tones 1000 9dBm 1001 10dBm 1010 11dBm 1011 12dBm 1100 13dBm 1101 14dBm 1110 15dBm 1111 16dBm 446 7 6 Receiver Attenuator PSTN1 O x Turn this switch on when the connection is bad and you want to reduce the sensitivity of the receiver This switch controls 1300Hz tone V29 V27terV21 signal detection and all tonal signals T
298. ction The power unit informs MFG PWB that AC MCU PWB If the 3 3VDC output is shorted all the outputs are cut off power is down PL9 1 the 5VDC output is shorted the 5VDC and 24VDC outputs are cut off If the AC power is down for 30 sec or less ALL However the 3 3VDC output is normal the power unit maintains the output voltage i J522 3 3VDG 4400 3 3 3VDC If the 24VDC output is shorted the 5VDC and 24VDC outputs are cut off without sending the Power Down signal to GRY However the 3 3VDC output is normal MFC PWB ALL After the short circuit is repaired power off wait 10 sec and power on DC COM DC COM 5 This makes each output restored 4 17 3 c E Q Over voltage protection 5VDC FUSE 45VDC ALL If the 3 3VDC 5VDC output reaches its over voltage on the table Cuts off the outputs except 3 3VDO in the 21 12 all the outputs cut off Sleep mode GRY _ If an over voltage is detected in the 24VDC output the 24VDC and PECON Sc can ALL 5VDC outputs are cut off with 3 3VDC normally output 16 Unless the power supply unit is broken damaged after the over voltage VIO protection operates power off wait 10 sec and power i ALL This makes each output restored i 24VDC 1 24VDC 1 i i Over voltage i 3 3VDC 4 5VDC 5 24VDG Figure 1 MAIN POWER
299. ctions Refer to BSD 1 5 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely Y Install the DADF ADF Feeder Assembly PL 15 2 correctly Execute STATUS 054 DADF ADF Top Cover Switch Manually activate the contact of the DADF ADF Top Cover Switch PL 15 9 The display changes N Check the connection of each DADF ADF Top Cover Switch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Execute STATUS 054 DADF ADF Top Cover Switch Open and close the DADF ADF Feeder Assembly PL 15 2 The display changes Y N Check the installation of the DADF ADF Top Cover Switch PL 15 9 The Top Cover Switch is installed correctly Install the DADF ADF Top Cover Switch PL 15 9 correctly DADF ADF Check the actuator of the DADF ADF Feeder Assembly PL 15 2 that operates the DADF ADF Top Cover Switch Check the installation of the actuator The actuator is not distorted or damaged N Correct the distortion Remove the damaged part Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Replace the DADF ADF Top Cover S
300. d Sensor PL 15 9 Replace the DADF ADF PWB PL 15 3 Execute STATUS 053 Invert Sensor Place paper in front of the Invert Sensor PL 15 7 receiver The display changes Y N Check the connection of each Invert Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 5 Flag 8 Flag 4 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN10 2 and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN10 3 and the GND BSD 5 5 Flag 3 Place paper in front of the Invert Sensor receiver The voltage changes N Replace the Invert Sensor PL 15 7 eplace the DADF ADF PWB PL 15 3 Replace the Document Lead Edge Sensor PL 15 7 followed by the Document Feed Sensor PL 15 9 the Invert Sensor PL 15 7 and the DADF ADF PWB PL 15 3 S1 0026 Platen Cover Open During DADF Scan RAP During DADF scan the Platen Cover opened Initial Actions Refer to BSD 6 1 Power OFF ON Check that there are no foreign substances in the Platen Cover open close mechanism Procedure Check the Platen Cover open close mechanism The Platen Cover open
301. d the Toner Cartridge Procedure Check the Toner Cartridge for failure or foreign substances There are no foreign substances and nothing has failed N Repair the failure and remove the foreign substances Check the installation of the Toner CRUM PWB The Toner PWB is installed correctly Y N Install the Toner CRUM PWB PL 4 2 correctly Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the Toner CRUM PWB P J217 P J217 is connected correctly Y N Connect P J217 Check the wire between P127 and J414 for an open circuit or a short circuit BSD 9 1 Flag 3 Flag 4 The wire between P127 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit short circuit Measure the voltage between the MCU PWB J414 6 and the GND BSD 9 1 Flag 4 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the Toner Cartridge PL 4 1 followed by the Toner CRUM PWB PL 4 2 and the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs J7 3000 J8 1000 48 2000 MCU Toner Cartridge CRUM Data Write Failure RAP Data write error occurred in the XERO CRUM Tag in the Toner Cartridge Initial Actions Refer to BSD 9 1 Power OFF ON Reload the Toner Cartridge Procedure Check the Toner Cartridge for failure or foreign substances There are no foreign
302. d the service call Call Flow Call Flow summarizes the sequence of the Service Call Procedures Detailed Maintenance Activities This section provides the information needed to perform the High Frequency Service Item HFSI actions Cleaning Procedures The cleaning procedures list what needs to be cleaned at each service call Final Actions The Final Actions will test the copier printer and return it to the customer Administrative activities are also performed in the Final Actions Initial Actions Purpose The purpose of the Initial Action section of the Service Call Procedures is to determine the reason for the service call and to identify and organize the actions which must be performed Procedure 1 Gather the information about the service call and the condition of the copier printer a Question the operator s Ask about the location of most recent paper jams Ask about the image quality and the copier printer performance in general including any unusual sounds or other indications b After informing the customer disconnect the machine from the customer s network Check that the power cords are in good condition correctly plugged in the power Source and free from any defects that would be a safety hazard Repair or replace the power cords as required Check that the circuit breakers are not tripped d Inspect any rejected copies Inquire as to or otherwise determine the paper quality and weight Look for any damage
303. d to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 12 6 1 2TM PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 12 7 1 Left Lower Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Tray Module ST Initial Issue CCC118 WCM118 12 2004 Introduction 13 1 1 Tray 2 Feeder WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 13 3 1 Feed Retard Nudger Roll WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche DADF ADF RE
304. data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE Replace the MPT Retard Pad and the MPT Feed Roll at the same time 1 Remove the Unit REP 7 1 1 2 Remove the Pinch Chute Figure 1 NOTE Do not remove the middle screw Check position of ground strap 1 Remove the screws x2 2 Remove the Pinch Chute Figure 1 Removing the plate j0ch40703 Repairs Adjustments 12 2004 REP 7 2 1 4 30 Initial Issue CCC118 WCM118 3 Remove the Feed Roll Figure 2 4 Remove the MPT Retard Pad Figure 3 1 Release locking tab on Feed Roll End Caps and slide End Cap away from Feed Roll 1 Remove the springs x2 and Retard Pad 2 Remove the MPT Pad 2 Slide out the MPT Feed Roll to the front 3 Pull out the shaft j0ch40705 ory j0ch40704 5 Figure 2 Removing the MPT Feed Roll j0ch40704 Figure 3 Removing the Retard Pad j0ch40705 Replacement 1 To install carry out the removal steps in reverse order NOTE Install MPT Feed Roll with arrow on Feed Roll toward front of MPT Unit Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 31 REP 7 2 1 Repairs Adjustments 12 2004 Initia
305. date in 4 Connect Compact Flash card to PWS Progress When updating is completed the Firmware Update Tool Result window will a Connect Flash Card reader to PWB be displayed Click Finish b Connect Compact Flash card to Flash Card reader 17 The Machine will reboot and come up to the Ready to Copy Mode when finished 5 following files to the Flash Card using the windows file copying utility 18 The ESS Software Download is now complete a Load latest machine software CD into PWS CD drive 19 Compare a new configuration sheet to the one printed at the start of the instructions b Start windows file copying utility and copy following files to the Compact Flash card 001 Copy fax controller software IIT DADF ADF FAX chla000 Language data FAX PTT data 001 configuration file unique for CF CFP model c Goto step 9 6 Prepare machine to receive machine software a Install ADC PWB on machine REP 11 1 2 reverse the steps to remove the ADC PWB b Remove the Compact Flash card from the ADC PWB 7 Connect Compact Flash card to PWS a Connect Flash Card reader to PWB b Connect Compact Flash card to Flash Card reader 8 Copy following files to the Flash Card using the windows file copying utility a Load latest machine software CD into PWS CD drive b Start windows file copying utility and copy following files to the Compact Flash card vxWORKS rom Install software chpr000xx1 Copy contr
306. den chats 4 11 REP 15 1 1 4 91 REP 15 1 2 DADF ADF Platen Cushion 4 93 4 Xerographics Development REP 15 2 1 Document Tray Assembly 4 95 4 1 1 Xe ERO 15 2 2 DADF ADF Feeder Assembly enen enne n 4 99 Developer Cartridge ne 6515 15 2 3 Front E 4 103 2 Toner Cartridge cae note ten E ee ie 4 16 15 2 4 Rear 4 104 4 2 1 Dispense 4 17 15 3 1 DADF ADF Control PWB eee censes 4 105 5 Fuser REP 15 3 2 Left Gounter Balance oe mee 4 107 REP 5 1 1 Fuser Assembly 4 21 REP 15 3 3 Right Counter Balance 4 109 REPASA Top COVEN iai ri d e ae e e pa d uu teh od MU nee 6 Exit REP 15 8 1 Retard Roll REP6 1 1 Exit OCT Assembly aere c endete de ide te e een 4 23 15 9 1 Pickup Roll Feed Roll 4 115 7 MPT 4 Xerographics Development REP 7 1 1 4 27 ADJ 4 1 1 Toner Density Adjustment 4 119 REP 7 2 1 MPT Retard Ecrire rr reir nee 4 30 7 MPT 9 Electrical Components ADJ 7 1 1 Size Guide 4 121 ia ae ws 9 Electrical Components RR ADJ 9 1 1 IOT Lead Edge Side Edge
307. den te 6 16 Tn 6 17 6 17 Trace Dump EEUU E Fees edm Fr nm 6 19 Memory Dump ws 36 19 Un Meli 6 20 CE Reports Faxconly 6 20 Protocol Now Protocol NG Fax only si 6 21 Counter 6 23 Billing 6 23 Billing eee RR RE 6 24 6 24 Chain Function THOSE M 6 25 NVRAM BUM iso necu ice Se eee cM rar 6 25 A D Check 6 39 Input Outp t Check 6 40 CE 6 45 P ESS Linee Ais eee asain dale edi E ete 6 45 General Procedures GP 1 Resetting the Administrator Password 6 47 GP 2 DIS DTC and DCS 6 47 GP S System 6 52 GP 4 Country Code changing sisi 6 52 General Information Space Requitremlerits noe e Serge hie rein de Ee pea d eoa RR AERE 6 55 Machine Size o dre Glade eder aet ena ek ne e Make Era e ONE 6 55 Product Specification 6 56 COMMON 6 59 Product Tools and Test Patterns 6 59 Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 1 General Procedures Information 12 2004 Initial Issue 6 2 CCC118 WCM118 Entering Diagnostic Mode Exiting Diagnostic Mode Procedure Procedure Press and hold the 0 button and then press the Start button Switch the power off and o
308. ding sound is heard i e terminate processing midway through copying Check the surface of the drum There is a considerable amount of toner left on the surface of the drum Y N Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 Replace the BTR PL 2 5 followed by the HVPS PL 9 1 and the MCU PWB PL 9 1 Image Quality 12 2004 Initial Issue 103 104 3 4 CCC118 WCM118 105 Residual Image Ghosting RAP Ghost images appear on the paper Parts of the previous page or current page appear as ghost images on the paper Procedure Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs Y N Install a new XERO Developer Cartridge PL 4 1 Turn the power Off On and print The problem reoccurs Y Remove the Fuser Unit PL 5 1 Check for dirt on the surface of the Heat Roll The surface of the Heat Roll is clean Y N Clean the Heat Roll If there is difficulty in removing the dirt replace the Fuser Unit PL 5 1 Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 106 Background RAP Toner smudges appear on the whole or part of the page The smudges appear as extremely bright gray stains Procedure Check for dirt on the Platen Glass The Platen Glass is clean Clean the Platen Glass If there is stubborn stain replace the DADF Platen Glass PL 11 2 or the Sheet Platen Glass PL 11 2 Remove the XERO Developer
309. djusted Check 1 Check the IOT Lead Edge Side Edge Registration ADJ 9 1 1 2 Check the IIT Lead Edge Side Edge Registration a Register geometric test pattern on platen glass Figure 1 b Make 5 copies at 100 c Compare the spec in Table 1 to the Lead Edge Part A and Side Edge Part reg istration on the 3rd copy d If the Lead Edge and Side Edge registration is in spec no adjustment is required 5 Return to Call Flow If the Lead Edge and Side Edge registration is in spec to the adjustment pd jOch41180 Figure 1 IIT Lead Edge Side Edge Registration j0ch41180 Table 1 Lead Edge Side Edge Registration Specification Item Simplex Duplex MSI Lead Edge A 10 1 6mm 10 2 0mm 10 2 2 Side Edge 5 2 1mm 5 2 5mm 5 3 0mm Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 131 ADJ 11 1 2 Adjustment 1 Prepare to adjust Lead Edge and Side Edge registration a b d Enter Diagnostic Mode refer to Entering Diagnostic Mode Enter CE Settings refer to CE Settings Select MFC and press the Enter button Select Regist and press the Enter button 2 Adjust Lead Edge and Side Edge registration Table 2 a Enter 102 to adjust Lead Edge or 101 to adjust Side Edge and press the Enter button to display current setting Press the C button to delete the value Enter a new value and press the Ente
310. duction CCC118 WCM118 12 2004 Translated Warnings Introduction 12 2004 Initial Issue viii CCC118 WCM118 Introduction Symbology and Nomenclature WARNING A Warning is used whenever an operating or maintenance procedure a practice condi tion or statement if not strictly observed could result in personal injury DANGER Une note DANGER est utilis e chaque fois qu une proc dure de mainte nance ou qu une manipulation pr sente un risque de blessure si elle n a pas t stricte ment observ e WARNING This machine contains an invisible laser There is no visual indication that the laser beam is present During servicing the machine is a Class 3B product because of the invisible laser the laser beam could cause eye damage if looked at directly Service pro cedures must be followed exactly as written without change The service representative must observe the established local laser safety precautions when servicing the machine Do not place tools with a reflective surface in the area of the ROS opening Do not look in the area of the ROS window if the power is On and the laser is energized DANGER L quipement contient un faisceau laser invisible et aucune indication visible signale la pr sence du faisceau laser De ce fait le produit est class 3B pour tout ce qui concerne la maintenance L exposition directe des yeux au faisceau laser peut entra ner des l sions visuelles Les proc dures de maintenance doivent
311. e ner 2 38 C3 3000 Registration Sensor On JAM RAP Tray 3 Feed 28 96 1000 XEHO Developer Cartridge Life Over RAF 2 99 4 0000 Tray 4 Feed Sensor On JAM RAP Tray 4 Feed i 2 9 J7 1000 XERO Developer Cartridge CRUM Communication Failure 2 40 C4 1000 Tray 3 Feed Out Sensor On JAM RAP Tray 4 Feed 2 10 47 2000 XERO Developer Cartridge CRUM Data Write Failure 2 40 4 2000 Tray 2 Feed Out Sensor On JAM Tray 4 2 11 7 3000 XERO Developer Cartridge CRUM ID Failure RAP 2 41 C4 3000 Registration Sensor On JAM RAP Tray 4 2 12 48 1000 Toner Cartridge CRUM Communication Failure RAP C6 1000 Registration Sensor On JAM RAP DUP Feed Stop Case 213 98 2000 MCU Toner Cartridge CRUM Data MAIS RAPS C6 2000 Registration Sensor JAM Feed Nonstop Case 222244 J8 3000 Toner Cartridge CRUM ID Failure RAP 2 42 C8 2000 Tray 2 Feed Out Sensor Static JAM RAP 2 15 S Status Code C8 3000 Tray Feed Out Sensor Static JAM RAP 2 15 1 0000 Carriage Error RAP x dein p duse 2 43 C8 4000 Tray 4 Feed Out Sensor Static JAM RAP 216 51 0001 DADF ADF Top Cover Open During Platen Scan RAP 2 44 C8 6000 Duplex Sensor Static JAM RAP et neri n i 2 16 51 0010 Jam During Feed RAP ee 2 44 C9 3000 Registration Sensor On J
312. e 12 2004 Parts List CCC118 WCM118 5 71 Part Number Index Table 1 Part Number Index Table 1 Part Number Index Part Number Part List Part Number Part List 101K 45550 PL 9 1 127K 38170 PL 12 3 101K 46120 PL 9 3 PL 13 3 101K 46340 PL 9 1 127K 39430 PL 4 2 104E 94080 PL 9 1 127K 39460 PL 6 3 105 11410 PL 9 1 127K 39470 PL 4 2 105E 11660 PL 9 1 127K 40070 PL 11 4 105E 11670 PL 9 1 127K 40110 PL 15 5 105E 12930 PL 11 1 127K 40120 PL 15 5 110 10620 PL 12 4 130E 82740 PL 5 1 PL 13 4 130E 87050 PL 11 2 110E 11320 PL 9 1 130E 87070 PL 11 4 110 11550 PL 11 3 130K 61530 PL 4 2 110E 11560 PL 11 2 130K 64121 PL 12 5 110E 93440 PL 8 1 PL 13 5 110E 94770 PL 2 5 130K 64270 PL 2 4 PL 9 1 130K 64471 PL 12 5 110K 11680 PL 2 1 133K 23850 PL 9 2 PL 12 1 152S 06000 PL 9 1 PL 13 1 152S 06001 PL 9 1 110K 11810 PL 4 2 152S 06002 PL 9 1 117E 10550 PL 9 1 152S 06003 PL 9 1 117E 22550 PL 9 1 160K 94225 PL 8 1 117E 23870 PL 9 1 160K 95827 PL 9 1 120E 21261 PL 8 1 160K 95830 PL 4 2 120E 22121 PL 5 1 PL 4 2 120E 22481 PL 12 3 160K 97490 PL 12 6 120E 23790 PL 2 1 160K 99145 PL 9 2 121E 92780 PL 7 2 177E 91820 PL 11 5 121K 31530 PL 12 6 177E 91830 PL 11 5 PL 13 6 537K 68431 PL 9 2 121K 32581 PL 2 3 537K 68980 PL 9 3 121K 32660 PL 2 4 537K 69530 PL 9 3 121K 34450 PL 15 5 604K 20460 PL 8 2 121K 34460 PL 15
313. e 3 Disconnecting the connector j0ch41542 Repairs Adjustments REP 15 2 2 Initial Issue CCC118 WCM118 12 2004 4 100 8 Remove the screws at the front Figure 4 9 1 Remove the screw short 2 Remove the screw 15 mm jOch41511 Figure 4 Removing the screws j0ch41511 Remove the screws at the rear Figure 5 1 Remove the Tapping Screws 2 2 Remove the screw W S screw long 3 Remove the Tapping Screw and remove the Earth Wires Figure 5 Removing the screws j0ch41514 jOch41514 Initial Issue 12 2004 CCC118 WCM118 4 101 Repairs Adjustments REP 15 2 2 10 Remove the DADF ADF Feeder Assembly Figure 6 1 Remove the DADF ADF Feeder Assembly jOch41515 Figure 6 Removing the DADF ADF Assembly j0ch41515 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP 15 2 2 4 102 Initial Issue CCC118 WCM118 15 2 3 Front Cover Parts List on PL 15 2 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure tha
314. e 9 14 MCU PWB P600 Figure 5 3 No 1 OCT Fuser Assembly P J404 Figure 9 16 MCU PWB J600 Figure 8 1 Rear Location P J405 Figure 9 13 MCU PWB P J605 Figure 8 3 Rear Location P J406 Figure 9 15 MCU PWB P J609 Figure 6 8 Duplex Unit MPT Unit P J408 Figure 9 12 MCU PWB P J610 Figure 4 12 HVPS Dispens Motor ROS Unit P J409 Figure 9 2 MCU PWB P J620 Figure 4 8 HVPS Dispens Motor ROS Unit P J410 Figure 9 25 MCU PWB P J661A Figure 13 8 2TM Paper Feeder P J411 Figure 9 19 MCU PWB P J661B Figure 13 9 2TM Paper Feeder P J412 Figure 9 22 MCU PWB P J661C Figure 11 6 1TM Paper Feeder P J413 Figure 9 18 MCU PWB J701 Figure 3 15 PWB P J413C Figure 12 8 1TM Location J702 Figure 3 13 PWB P J414 Figure 9 11 MCU PWB P J703 Figure 3 17 PWB P J415 Figure 9 20 MCU PWB J720 Figure 3 12 PWB P J416 Figure 9 5 MCU PWB P J820 Figure 13 4 2 P J417 Figure 9 17 MCU PWB P J821 Figure 13 7 2 P J419 Figure 9 MCU PWB P J822 Figure 14 5 2TM Rear Location P J420 Figure 9 MCU PWB P J824 Figure 13 5 2 P J421 Figure 9 MCU PWB P J842 Figure 13 10 2TM Paper Feeder P429 Figure 9 21 MCU PWB P J825 Figure 13 6 2TM Paper Feeder P J500 Figure 4 11 HVPS Dispens Motor ROS Unit P J826 Figure 14 6 2 Rear Location P J521 Figure 10 5 Power Unit P J840 Figure 12 3 1TM Rear Location P J522 Figure 10 6 Power Unit P J841 Figure 1
315. e DADF Platen Glass C 7 black lines on the copy dirty White Reference Clean White Reference PL 11 2 C 7 black lines on the copy dirty lenses Clean the lenses C 7 black lines on the copy dirty mirrors Clean the mirrors C 7 black lines on the copy dirty CCD Replace Carriage Assembly PL 11 2 11 2 1 C 7 black lines on the copy CCD failure Replace Carriage Assembly PL 11 2 REP 11 2 1 C 8 black lines on the copy NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 9 black spots on the copy marks on Platen Glass Clean the Platen Glass C 9 black spots on the copy dirty Platen Cushion outside the document Clean the Platen Cushion C 10 band of high background on the poor shading Replace 5 PWB PL 11 5 11 5 2 copy Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 Initial Issue Image Quality CCC118 WCM118 12 2004 Table 1 Cause Corrective Action C 10 band of high background on the dirty mirrors Clean the mirrors copy C 10 band of high background on the dirty Platen Glass Clean the Platen Glass copy C 10 band of high background on the dirty DADF Platen Glass Clean the DADF Platen Glass copy C 10 band of high background on the dirty White Reference Clean the White Reference PL 11 2 copy C 11 band of high backgr
316. e between J215 and J403 is conducting without an open circuit or a short circuit Repair the open circuit short circuit Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Y N Check the connection of P J215 P J215 is connected correctly Y N Connect P J215 Initial Issue 12 2004 Status Indicator 118 WCM118 2 19 E1 1000 E1 2000 Fuser Exit Sensor JAM RAP After the Registration Clutch turned On the Fuser Exit Sensor did not turn On within the specified time Initial Actions Refer to BSD 4 1 9 4 10 2 Power OFF ON Procedure Check the installation of the Fuser The Fuser is installed correctly Install the Fuser correctly Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Y N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 10 23 Fuser Exit Sensor Manually activate the actuator of the Fuser Exit Sensor PL 5 1 The display changes Y N Check the connections of P J125 and P J421 P J125 and P J421 are connected correctly Y N Connect P J125 and P J421 Check the wire between J125 and J421 for an open circuit or a short circuit BSD 10 2 Flag 2 Flag 3 The wire between J125 and J421 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short c
317. e initial setting for the quality of a fax document 0001 Text 0010 Fine 0100 Super Fine FAX 0101 Halftone 0111 Super Halftone 1000 Superfine Halftone 083 6 0 Limit Recipient Print Sets Sets defined restriction on the number of sets printed by the recipient 0000001 1 set to 1100011 99 sets 086 1 0 G3 FAX Mode Print Received gt O O 00 Do not print 10 Print Inside document 11 Print Outside document Date Time 087 3 0 Sender Initial Settings O O Sets initial settings for additional senders 0000 Sender Name 1 0001 Sender Name 2 088 0 Print Start Stop Timer O O 0 Timer OFF 1 Timer ON 090 4 Receive Multiple Up O O 0 Do not receive 2 Up 1 Receive 2 Up 090 6 5 Image Rotation Receive O O 00 Do not log rotation 01 Log rotation 090 7 Image Rotation Send O O 0 Disable 1 Enable 091 5 4 2 Sided Originals Binding Location 00 Head 01 Head to head 092 1 Accumulative Parameter Limit for O Sets whether to limit the accumulative parameter for memory sending Do not limit Resolution All Memory Send functions enabled Image size Fast scan direction A3 Slow scan direction Unrestricted Limit When adjusting midway through processing if reception in the destination machine is not complete the data will be saved in 4 for both fast and slow scans In machines that have completed reception of the data but do not have 16x15 4 capabilities data will be saved as 8x7 7 0
318. e problem continues replace Standard ROM installed on ESS 103 334 Standard Font ROM Error Power OFF ON Replace Font ROM If continue perform the following Reconnect and Replace Printer Kit 103 335 FONT ROM NOT FOUND Power OFF ON If continue perform the following Reconnect and Replace Printer Kit 103 337 ESS standard RAM Error Power OFF ON Replace ESS PWB PL 9 2 If continue perform the following 1 Reconnect and Replace RAM DIMM 2 Replace ESS PWB PL 9 2 103 338 Same Font ROM installed Power OFF ON 1 Reconnect and Replace Printer Kit or ROM DIMM 103 339 Faulty ROM DIMM installing of other model Power OFF ON 1 Check ROM DIMM and install a correct one 2 Reconnect and Replace ESS PWB PL 9 2 103 373 IOT Manager Soft Error Power OFF ON 103 374 IOT Device Driver Soft Error Power OFF ON 116 200 Main PWBA IC fail Power OFF ON If continue perform the following 1 Re install ESS Software 2 Check the PWBs of P Kit RAM connection 3 Replace ESS PWB PL 9 2 116 206 Timer fail Power OFF ON Replace ESS PWB 116 209 ESS Font ROM DIMM 1 Check fail Power OFF ON 1 Reconnect ESS Font ROM DIMM 1 2 Replace ESS Font ROM DIMM 1 116 310 ESS Font ROM DIMM 2 Check fail Power OFF ON If continue perform the following Reconnect ESS Printer Kit Fax PWB ROM DIMM If continue Replace Printer Kit or ROM DIMM Status Indicator RAPs 12 2004 Initial Issue 2 96 CCC118 WCM118 Table 1 PRINTER E
319. e symbols are used throughout the documentation Warnings Cautions and Notes Warnings Cautions and Notes will be found throughout the Service Documentation The words WARNING or CAUTION may be listed on an illustration when the specific component associated with the potential hazard is pointed out however the message of the WARNING or CAUTION is always located in the text Their definitions are as follows WARNING A Warning is used whenever an operating or maintenance procedure a practice condi tion or statement if not strictly observed could result in personal injury CAUTION A Caution is used whenever an operating or maintenance procedure a practice condition or statement if not strictly observed could result in damage to the equipment NOTE A Note is used whenever it is necessary to highlight an operating or maintenance pro cedure practice condition or statement Machine Safety Icons The following safety icons are displayed on the machine WARNING This machine contains an invisible laser There is no visual indication that the laser beam is present During servicing the machine is a Class 3B product because of the invisible laser the laser beam could cause eye damage if looked at directly Service pro cedures must be followed exactly as written without change The service representative must observe the established local laser safety precautions when servicing the machine Do not place tools with a reflective su
320. e the DCS signal after changing modes or while waiting for the TCF signal 9D08xx A command error for Receive occurred while waiting for the post message or while waiting for the G3 mode image signal 9D09xx A command error for Receive occurred while waiting for the post message or while waiting for the ECM mode image signal Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue 12 2004 CCC118 WCM118 2 85 Status Indicator RAPs 9Cxxxx 9Dxxxx 9 EOR Q During procedure the page being transmitted was abandoned due to EOR Q PRI Q signal from the sender As the procedure continues the following pages may still be transmitted 9 09 The EOR Q or the EOR PRI Q signal was received Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Set a low transmission speed and then re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connect
321. ease note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Platen Cushion Figure 1 1 Pull off the Platen Cushion at the corners to disconnect the interlocking fasteners jOch41503 Figure 1 Removing the Platen Cushion j0ch41503 Replacement 1 Install the Platen Cushion Figure 2 Place the Platen Cushion on the Platen Glass Make a gap between the Platen Cushion and the Registration Guide Slowly lower the DADF ADF to engage the interlocking fasteners Initial Issue 12 2004 CCC118 WCM118 4 93 Repairs Adjustments REP 15 1 2 1 00 2 Registration Guide jOch41504 Figure 2 Installing the Platen Cushion j0ch41504 Repairs Adjustments 12 2004 Initial Issue REP 15 1 2 4 94 CCC118 WCM118 15 2 1 Document Tray Assembly Parts Liston PL 15 2 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that
322. echanism Execute STATUS 056 Platen Open Switch Open and close the Platen Cover The changes Y N Check the connection of each Platen Open Switch and EXT PWB connector The connectors are connected correctly N Connect the connectors display Check the installation of the Platen Open Switch PL 11 3 The Platen Open Switch is installed correctly N Install the Platen Open Switch PL 11 3 correctly Check the wire between the connectors for an open circuit or a short circuit BSD 6 1 Flag 1 Flag 2 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the EXT PWB EXT CN18 1 and the GND BSD 6 1 Flag 1 The voltage is approx 5VDC N Replace the EXT PWB PL 11 6 Replace the Platen Open Switch PL 11 3 followed by the EXT PWB PL 11 6 Replace the Platen Open Switch PL 11 3 followed by the EXT PWB PL 11 6 S1 0016 ADF Top Cover Open During ADF Scan RAP During ADF scan the ADF Top Cover opened Initial Actions Refer to BSD 1 5 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely N Install the DADF ADF Feeder Assembly PL 15 2 corr
323. eck the conductivity of the Left Cover Interlock Switch PL 2 5 between J405 1 and J405 2 BSD 1 4 Flag 3 Flag 4 The wire between J405 1 and J405 2 is connecting successfully when the Left Cover Assembly is closed and is insulated when the cover is open N Replace the Left Cover Interlock Switch PL 2 5 Measure the voltage between the MCU PWB P405 2 and the GND BSD 1 4 Flag 3 The voltage is approx 24VDC N Measure the voltage between the MCU PWB 400 1 and the GND BSD 1 1 Flag 1 The voltage is approx 24VDC Y N Y N Connect P J522 and P J400 Check the wire between J522 and J400 for an open circuit or a short circuit BSD 1 1 Flag 1 The wire between 4522 and 4400 is conducting without an open circuit or a short circuit Repair the open circuit short circuit Check the connections of P J523 and PJ720 connected correctly N Connect P J523 and PJ720 P J523 and 720 Check the wire between J523 and J720 for an open circuit or a short circuit BSD 1 1 Flag 2 The wire between J523 and J720 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the ESS PWB P720 3 and the GND BSD 1 1 Flag 2 The voltage is approx 5VDC N Replace the ESS PWB PL 9 2 Replace the Power Unit PL 9 1 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL
324. ectly Execute STATUS 054 DADF ADF Top Cover Switch Manually activate the contact of the DADF ADF Top Cover Switch PL 15 9 The display changes N Check the connection of each DADF ADF Cover Switch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Execute STATUS 054 DADF ADF Top Cover Switch Open and close the DADF ADF Feeder Assembly PL 15 2 The display changes N Check the installation of the DADF ADF Top Cover Switch PL 15 9 The Top Cover Switch is installed correctly Install the DADF ADF Top Cover Switch PL 15 9 correctly DADF ADF Check the actuator of the DADF ADF Feeder Assembly PL 15 2 that operates the DADF ADF Top Cover Switch Check the installation of the actuator The actuator is not distorted or damaged Correct the distortion Remove the damaged part Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs 1 0015 S1 0016 1 0020 Jam During Feed During DADF scan the Document Feed Sensor did not turn On document detected within the specified time Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there
325. ectors connected correctly N Connect the connectors Check the connection of the 2TM PWB and each 2TM PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again H7 8 reoccurs N Check the wire between J541 and J413C for an open circuit or a short circuit BSD 3 3 Flag 1 The wire between J541 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the STM PWB P413C A5 and the GND BSD 1 2 Flag 1 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 H8 1000 Tray 1 Paper Size Switch Broken RAP The Tray 1 Paper Size Switch failed Initial Actions Power OFF ON Reload the tray Procedure Check the installation of the Tray 1 Paper Size Switch The Tray 1 Paper Size Switch is installed correctly N Install the 1 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP Initial Issue 12 2004 CCC118 WCM118 2 33 Status Indicator RAPs H7 8000 H8 1000 H8 2000 Tray 2 Paper Size Switch Broken RAP The Tray 2 Paper Size Switch failed Initial Actions Power OFF ON Reload the tray Procedure Check the installation of the Tray 2 Paper Size Switch The Tray 2 Paper Size Switch is installed correctly
326. ed value MCU PWB approx 5VDC 2TM PWB approx A B Measure the voltage between the following points and the GND Tray 1 MCU PWB P412 1 BSD 7 1 Flag 3 Tray 2 STM PWB P548C 6 BSD 7 2 Flag 3 Tray 3 2TM PWB P548 11 BSD 7 3 Flag 3 Tray 4 2TM PWB P548 4 BSD 7 4 Flag 3 Activate SW5 of the relevant Paper Size Switch The voltage changes N Replace the relevant PWB PWB PL 9 1 STM PWB PL 13 6 or 2 PWB PL 12 6 Replace the relevant Paper Size Switch Execute the following Diags Activate SW1 to SW4 of the relevant Paper Size Switch in sequence Tray 1 A D Check 7 1 Tray 1 Paper Size Switch SW1 4 Tray 2 A D Check 7 2 Tray 2 Paper Size Switch SW1 4 Tray 3 A D Check 7 3 Tray 3 Paper Size Switch SW1 4 Tray 4 A D Check 7 4 Tray 4 Paper Size Switch SW1 4 The display changes N Check the connections of the following connectors Tray 1 P J109 P J412 Tray 2 P J184 P J548C Tray 3 P J820 P J548 Tray 4 P J824 P J548 The connectors are connected correctly Connect the connectors Check the following harnesses for an open circuit or a short circuit Tray 1 Between J109 and J412 BSD 7 1 Flag 1 Flag 2 Tray 2 Between J184 and J548C BSD 7 2 Flag 1 Flag 2 3 Between J820 and J548 BSD 7 3 Flag 1 Flag 2 Tray 4 Between J824 and J548 BSD 7 4 Flag 1 Flag 2 The relevant harnesses are conducting without an open circuit or a short circuit Re
327. edure Execute Input Output Check 10 23 Fuser Exit Sensor Manually activate the actuator of the Fuser Exit Sensor PL 5 1 The display changes Y N Check the connections of P J125 and P J421 P J125 and P J421 are connected correctly Y N Connect P J125 and P J421 Check the wire between J125 and J421 for an open circuit or a short circuit BSD 10 2 Flag 2 Flag 3 The wire between J125 and J421 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB P421 1 and the GND BSD 10 2 Flag 3 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Measure the voltage between the PWB P421 3 and the GND BSD 10 2 Flag 2 Place paper in front of the Fuser Exit Sensor The voltage changes Y N Replace the Fuser Exit Sensor PL 5 1 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 E8 2000 Duplex Sensor On JAM RAP After the Exit Motor turned On the Duplex Sensor did not turn On within the specified time Initial Actions Refer to BSD 10 3 10 4 Power OFF ON Procedure Check the installation of the DUP Module The DUP Module is installed correctly Y N Install the DUP Module correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok Y N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport p
328. eived while waiting for a response to the G3 mode post message 7905xx The PIP signal was received while waiting for a response to the ECM mode post message 790Bxx The PIP signal was received while waiting for a response to the RR signal Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Check the Send level and then re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 7 Received In Response To Post Message RAP Error Re send Retry Out PPR frame error occurred 7A04xx The G3 mode RTN signal was received or Re send Retry Out 7A05xx ECM mode PPR frame error occurred or Re send Retry Out Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Check the Send level Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NT
329. el name label according to the machine model Figure 19 1 Paste the model name label Accessories 8 1 Initial Issue 12 2004 CCC118 WCM118 8 12 24 25 26 27 28 29 30 31 jOch82019 Figure 19 Pasting on the model name label jOch82019 Restore the machine to its original state Turn on the power Enter Diagnostic Mode refer to Entering Diagnostic Mode Enter CE Settings refer to CE Settings Select MFC and Country Code Check the Country Code is appropriate code Perform the Country Code changing if needed refer to GP 4 Country Code changing Perform Fax settings 1 Press the Log In Out button and enter System Settings 2 Enter Fax Settings and then Local Terminal Information 3 Set the following Extension Outside Line 4 Enter Date Time set the current date and time Initial Issue 12 2004 CCC118 WCM118 8 13 Accessories 8 1 8 2 Foreign Interface Bundled Items Foreign Interface Third Vendor 1 Foreign Interface 1 2 Fastener Tape 3 WARNING Switch off the machine and disconnect the power cord CAUTION To prevent data loss when the power is turned off please note the following FAX Models Check that the Stored Documents lamp is not on Press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 R
330. em j0ch50301 PL3 1 12 3 ROS Unit REP 3 1 1 P O PL 3 1 Attachment P O PL 3 1 Item 1 Item 1 604K20910 Parts List PL 3 1 12 2004 5 17 Initial Issue CCC118 WCM118 PL 4 1 XERO Developer Item Part Description 1 Xero Developer Cartridge REP 4 1 1 Not Spared PL4 1 2 Toner Cartridge REP 4 1 2 Not Spared jOch50401 Parts List 12 2004 Initial Issue PL 4 1 5 18 CCC118 WCM118 PL 4 2 Toner System Item Part Description 1 Block Not Spared 2 Screw Not Spared 3 Guide Assembly Not Spared 4 110K11810 Interlock Switch 5 130K61530 and Temp Sensor 6 Interlock Switch Plate Not Spared 7 032K96921 Toner Guide Assembly 8 Toner Stopper PL 4 2 Item 7 9 Drive Shaft P O PL 4 2 Item 7 10 Toner Housing P O PL 4 2 Item 7 11 Dispense Assembly REP 4 2 1 P O PL 4 2 Item 7 12 Gear 13T P O PL 4 2 Item 7 13 Support PL 4 2 Item 7 14 127K39470 Dispense Motor REP 4 2 1 15 160K95830 Toner CRUM PWB 16 Fuser Duct Not Spared 17 127K39430 Fuser Fan 18 Housing Not Spared 19 ROS Cover Not Spared 20 Harness J403 J610 Not Spared 21 160K95830 XERO PWB 10 50402 Initial Issue 12 2004 Parts List CCC118 WCM118 5 19 PL 4 2 PL 5 1 Fuser Item Part Description 1 Actuator
331. emove the cover Figure 1 1 Remove the cover j0ch82030 Figure 1 Removing the cover j0ch82030 2 Remove the Blind Cover of the cover Figure 2 1 Remove the Blind Cover Accessories 12 2004 Initial Issue 8 2 8 14 CCC118 WCM118 jOch82031 jOch82023 Figure 2 Removing the Blind Cover j0ch82031 Figure 3 Attaching the fasteners j0ch82023 3 Attach fasteners onto the Foreign Interface Figure 3 4 Connect the Foreign Interface to the main unit IIT7 connector Figure 4 1 Attach the fasteners x3 1 Attach the Foreign Interface 2 Connect the Wire Harness Initial Issue 12 2004 Accessories CCC118 WCM118 8 15 8 2 j0ch82032 Figure 4 Connecting the Foreign Interface j0ch82032 5 Restore the cover removed in Step 1 to its original position 6 Enter Diag mode Select System Settings Settings and then Ensure that EP A setting is On NOTE When removal of the Foreign Interface back the setting off EP A before disconnecting Accessories 12 2004 8 2 8 16 Initial Issue CCC118 WCM118
332. en circuit or a short circuit BSD 10 4 Flag 1 The wire between J123 and J541 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the Duplex Sensor PL 8 1 followed by the Duplex PWB PL 8 1 Execute Input Output Check 8 38 Duplex Motor The Duplex Motor PL 8 1 can be heard Y N Check the wire between J212 and J542 for an open circuit or a short circuit BSD 10 4 Flag 1 Flag 2 The wire between J212 and J542 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the Duplex Motor PL 8 1 followed by the Duplex PWB PL 8 1 Replace the Duplex PWB PL 8 1 Status Indicator RAPs C6 2000 12 2004 2 14 Initial Issue CCC118 WCM118 C8 2000 2 Feed Out Sensor Static JAM RAP Paper remains on the Tray 2 Feed Out Sensor Initial Actions Refer to BSD 8 2 Power OFF ON Procedure Execute Input Output Check 8 6 Tray 2 Feed Out Sensor Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The display changes N Check the connections of P J182 and P J548C P J182 and P J548C are connected correctly N Connect P J182 and P J548C Check the wire between J182 and J548C for an open circuit or a short circuit BSD 8 2 Flag 1 Flag 2 The wire between J182 and J548C is conducting without an open circuit or a short circuit N Repair the open circuit or short circu
333. en paper finishes passing Registration Sensor i Voltage V Analog Voltage V Analog The table below shows times ms corresponding to paper sizes length each _ Paper Size Width mm J411 3 Value Paper Size Width mm J411 3 Value Side guide stopper MIN 10 LEF 2413 1 95 400 Paper Size Time ms Paper Size Time ms 3 5 x 8 5 SEF 5 LEF B4 SEF 257 1 67 342 3 5 x 8 5 SEF 2399 5 5 x 1 1 SEF Letter 3104 5 Post Card SEF 101 6 448 916 Executive LEF 266 7 1 50 306 Post Card SEF 1693 DL LEF 1222 5 5 8 5 SEF 139 7 3 79 775 16K LEF 8K SEF 267 270 1 49 1 44 305 294 Postcard LEF 1111 C5 LEF 1800 Postcard LEF A6 LEF A5 SEF 148 3 64 745 85 x11 SEF Letter 11 X17 LEF 2794 127 259 A6 LEF 1166 C4 SEF 3600 B6 LEF B5 SEF 182 3 03 619 Side guide stopper MAX 303 Post Card LEF 1129 10 LEF 1164 Monarch LEF 190 5 2 87 588 B6 1428 B5 LEF 2022 A5 LEF A4 SEF 210 2 52 516 B5 SEF 2856 Executive LEF 2047 525 XS LEF SS x 11 SEF Letten 215 9 241 494 Monarch LEF 1093 16K LEF PRC 2156 2167 C5 LEF C4 SEF 229 2 18 445 A4 SEF 3633 A4 LEF 2333 Vertical Long size No 3 LEF 235 2 07 423 55 X8 5 LEF 1552 A3 SEF 4667 10 90709 Figure 9 MPT PAPER STACKING j0ch90709 Initial Issue CCC118 WCM118 Wiring Data Chain 7 Paper Supply 12 2004 7 71 Chain 8 Paper Feed and Transportation _ B D E F G H J 8 1 TRAY1 4 PAPER FEE
334. eoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 12 2004 Initial Issue E2xxxx EPxxxx 2 90 CCC118 WCM118 PRINTER ESS Failure List Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 001 304 STM Cover open Close the Cover BSD1 5 001 305 TM Cover open Close the Cover BSD1 5 003 747 Print Parameter Error Specified print parameter abnormal Change the print parameter and reprint 003 946 Tray 1 Out of Place Set the Tray BSD7 1 If continue change Tray 1 Paper Size Switch or Tray Assembly 003 947 Tray 2 Out of Place Set the Tray BSD7 2 If continue change Tray 2 Paper Size Switch or Tray Assembly 003 948 Tray 3 Out of Place Set the Tray BSD7 3 If continue change Tray 3 Paper Size Switch or Tray Assembly 003 949 Tray 4 Out of Place Set the Tray BSD7 4 If continue change Tray 4 Paper Size Switch or Tray Assembly 003 950 Tray 1 Empty Add paper BSD7 5 If continue check the Tray 1 No Paper Sensor 003 951 Tray 2 Empty Add paper BSD7 6 If continue check the Tray 2 No Paper Sensor 003 952 Tray 3 Empty Add paper BSD7 7 If continue check the Tray 3 4 No Paper Sensor 003 953 Tray 4 Empty Add paper BSD7 8 If continue check the Tray 3 4
335. epairs or adjustments CAUTION To prevent data loss when the power is turned off please note the following Printer Models Press the Job Status button to ensure that there are no jobs in progress CAUTION Static electricity may damage electrical parts Always wear a wrist strap to protect electrical parts from static damage If a wrist strap is not available touch some metallic parts before servicing to discharge the static electricity 8 2 2 Installation Procedure 1 Remove the Memory Cover Figure 2 1 Remove the Memory Cover NE 26226 2 j0ch82020 Figure 2 Removing the Memory Cover j0ch82020 For the Duplex and Tray Module machines disconnect the connectors to the Duplex and Tray Module Figure 3 1 23 3 4 Disconnect the connector Remove the clamp Disconnect the connector Remove the clamp Accessories 12 2004 8 1 Initial Issue CCC118 WCM118 Tab j0ch82022 Figure 3 Disconnecting the connectors 0 82021 Figure 4 Removing the Rear Cover 0 82022 3 Remove the Rear Cover Figure 4 4 Pull the cable ties x2 through the holes in the frame Figure 5 1 Remove the screws x3 1 Attach the cable ties x2 2 Lift just enough to disengage tabs and remove the Rear Cover Extension may limit vertical movement Initial Issue 12 2004 Accessories CCC118 WCM118 8 5 8 1 jOch82002 jOch82003 Figure 5 Attaching the cable ties x2 0 8
336. epeating operation O O Sets the time before repeating operations the time from the first Bit to the second Bit when the button is pressed 1Bit 100ms increments 00000011 3x 100ms to 11001000 200x 100ms 004 7 0 Interval before repeating operation O Sets the interval between repeating operations the time from the second Bit to the next Bit when the button is pressed 1Bit 100ms increments 00000001 1x100ms to 11001000 200x100ms 005 0 Sleep mode message O O O Sets whether to display a message before entering Sleep mode 0 Do not display 1 Display 005 1 Auto Clear message O O O Sets whether to display a message before Auto Clear 0 Do not display 1 Display 005 4 2 Panel Alert Tone O O Sets Panel Alert tone on off Panel Alert tone applies when invalid control panel button is pressed 000 Off 001 On 005 7 5 Panel Select Tone O O Sets Panel Select tone on off Panel Select tone applies 1 When a valid control panel button is pressed 2 When an original is detected 000 Off 001 On 006 0 Repeating Operation O O O Sets whether to enable repeating operations This applies to the following buttons lt gt left right direction keys Copy Reduce Enlarge Screen Copy Enlarge Screen Copy Reduce Screen System Settings Copy Settings Reduce Enlarge Screen Edit Screen v up down direction keys FAX Speed Dial FAX Bulletin Board FAX Mailbox E mail Sender FAX Registration Destination FAX Reg istration
337. eplace the Gear PL 11 5 C 20 poor resolution worn sliders Replace Side Slider amp Top Slider PL 11 5 C 20 poor resolution loose screws for the parts of IIT Carriage Assembly Tighten the screws C 20 poor resolution Carriage Motor failure Replace Carriage Motor PL 11 4 C 20 poor resolution Motor Driver failure Replace NBCR PWB PL 11 5 REP 11 5 2 C 20 poor resolution NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 C 20 poor resolution deformed Front Rear Mirror Clip Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 20 poor resolution play between IIT Carriage Assembly and IIT Front Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 Rear Rail C 20 poor resolution optical mis adjustment Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 20 poor resolution CCD failure Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 Initial Issue Image Quality CCC118 WCM118 12 2004 3 37 Table 1 Item Cause Corrective Action C 21 residual image PWB failure Replace PWB PL 11 6 11 6 1 Replace Memory PL 11 6 C 23 moire A copy of printed matter a customer made in the In that case tell the customer that if they want to copy a document with any picture using the auto or manual density mode exhibits moire photo mode will control possible moire C 23 moire A customer made a copy of printed matter and Tell the
338. er Chain 17 FAX 17 1 FAX 34 37 39 42 226 TERMINAL Pre O2XXXX 7 ADDRESS BIT1 20 65 67 69 72 fg 74 71 797 82 84 87 89 COMPACT FLASH te ADC CN2 Fox 0 9605 toi int n e Ts Z LOCAL BUS age lADGONS saxo 3 3 DATA 19 173577 357 911 13 15 1771821723 9 J 2 2 2 2 7 72 25 26 5591 1 MODULE TERMINAL LOCAL BUS EXT CN2 ADC CN1 ADDRESS 24 21 29 32 DATA BITO 31 2 COMPACT FLASH BOOT ROM ADC EXIST ADC CHIP SELECT ETC 3 RESET ADDRESS LATCH LOCAL BUS READ LOCAL BUS WRITE eee pp a ee MER de ER eee BUZZER OUT MFC CN1 EXT 1 ADDRESS LATCH ENABLE RTG INTERRUPT 2 LOCAL BUS READ BACK UP Dd 76XXXX a TEL CNS 7 EL 7 CABLE FAX TEL CN2 GRY J 4 4 1 L SS PLAE DE TERAS SOO TOPA T LOCAL BUS WRITE COMPACT FLASH CS 1 s s S e OPTION READY COMPACT FLASH CS 3 COMPACT FLASH INTERRUPT ETC 3 CHIP ENABLE a eOI CHIP SELECT e 3 1 lt lt 3 ENABLE
339. er number by selecting or and then entering the new number ii Press the Enter button to load the new number Exit Diagnostics refer to Exiting Diagnostic Mode Table 2 DADF ADF Lead Edge Registration Adjustment E Func No Name Min Initial Max Increment H fi 104 ADF Slow Scan Feed Position Adjustment 40 0 40 10 1mm 107 DADF Slow Scan Feed Position Adjust 40 0 40 10 1mm ment Side1 jOch41 560 108 DADF Slow Scan Feed Position Adjust 50 0 50 10 1mm ment Side2 Figure 1 DADF ADF Lead Edge Registration Targets cui S ad 3 Goto step 5 of the Check Table 1 Lead Edge Specification Item Simplex Duplex Lead Edge 10 2 2mm 10 3 0mm Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 137 ADJ 15 1 2 ADJ 15 1 3 DADF ADF Side Edge Registration Purpose To set the DADF ADF Side Edge registration Copy Output Direction Check 1 Check the IOT Lead Edge Side Edge Registration ADJ 9 1 1 2 Check the IIT Lead Edge Side Edge Registration ADJ 11 1 2 3 Check the DADF ADF Position ADJ 15 1 1 4 For ADF go to step 5 For DADF go to step 7 5 Prepare a test pattern in one of the following ways Use a plain paper test pattern 82E2020 with a similar side edge target as shown Figure 1 Make a plain paper copy of a test pattern from the platen glass with an equivalent side edge target as shown Figure 1
340. er within specifications Use paper stored under room conditions The problem reoccurs Y N End Check the power supply voltage The voltage is within the specified range Y N Connect a power supply with voltage within the specified range Remove the Fuser Unit PL 5 1 and reinstall Turn the power Off On and print The problem reoccurs N Check the fusing temperature using the Diagnostics normal fusing temperature is set Set a normal fusing temperature Replace the Fuser Unit PL 5 1 1Q11 Repeating Bands Streaks Spots and Smears RAP Horizontal black lines or white streaks running in the direction of the paper orientation Procedure Check the operating parts of the IIT Carriage for foreign substances and distortion No distortion or foreign substances are found in the operating parts of the carriage N Clear away the foreign substances If the Front Rear Carriage Cable PL 11 5 is damaged replace accordingly Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs N Install new XERO Developer Cartridge PL 4 1 the power Off On and print The problem reoccurs N Check the surface of the for dirt and distortion The surface of the BTR is clean and there is no distortion N Clean the If there is distortion replace the BTR PL 2 5 Check the pitch of the black l
341. eration and correct the Initial Actions installation failure Refer to BSD 4 1 Replace the Main Drive Assembly PL 1 1 followed by the MCU PWB PL 9 1 Power OFF ON Procedure Close the Left Cover and the Front Cover Execute Input Output Check 8 1 Main Motor The Main Motor can be heard Y N Check the connections of P J408 and P J214 P J408 and P J214 are connected correctly Y N Connect P J408 and P J214 Check the wire between J408 and J214 for an open circuit or a short circuit The wire between J408 and J214 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB P408 8 and the GND BSD 4 1 Flag 1 and between P408 9 and the GND BSD 4 1 Flag 1 The voltage is approx 24VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P408 5 and the GND BSD 4 1 Flag 1 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the Main Drive Assembly PL 1 1 followed by the MCU PWB PL 9 1 Check the installation of the Main Drive Assembly PL 1 1 The Main Drive Assembly PL 1 1 is installed correctly Y N Install the Main Drive Assembly PL 1 1 correctly Check the wire between J408 4 and J214 6 for an open circuit or a short circuit BSD 4 1 Flag 2 The wire between J408 9 and J214 6 is conducting without an open circuit or a short circu
342. es Section 4 Repairs Adjustments This section contains all the Adjustments and Repair procedures Repairs Repairs include procedures for removal and replacement of parts which have the following special conditions When there is a personnel or machine safety issue When removal or replacement cannot be determined from the exploded view of the Parts List When there is a cleaning or a lubricating activity associated with the procedure When the part requires an adjustment after replacement When a special tool is required for removal or replacement Use the repair procedures for the correct order of removal and replacement for warnings cau tions and notes Adjustments Adjustments include procedures for adjusting the parts that must be within specification for the correct operation of the system Use the adjustment procedures for the correct sequence of operation for specifications warn ings cautions and notes Section 5 Parts Lists This section contains the Copier Printer Parts List Section 6 General Procedures Information This section contains General Procedures Diagnostic Programs and Copier Printer Informa tion Initial Issue CCC118 WCM118 12 2004 Introduction Section 7 Wiring Data This section contains drawings lists of plug jack locations and diagrams of the power distribu tion wire networks in the machine This section also contains the Block Schematic Diagrams Section 8 Accessori
343. es This section contains installation information for option and accessory How to Use this Documentation The Service Call Procedures in Section 1 describe the sequence of activities used during the service call The call must be entered using these procedures Use of the Circuit Diagrams All wirenets are shown on the Circuit Diagrams CDs Power distribution wirenets are shown in Section 7 Wiring Data of the Service Manual The power distribution wirenets on the CDs will end at the terminal board for the power being distributed Find the wirenet for that power and locate the terminal board on the wirenet Use the wirenet to troubleshoot any power distri bution wiring not shown on the CD Use of the Block Schematic Diagrams Block Schematic Diagrams BSDs are included in Section 7 Wiring Data of the Service Man ual The BSDs show the functional relationship of the electrical circuitry to any mechanical or non mechanical inputs or outputs throughout the machine Inputs and outputs such as motor drive mechanical linkages operator actions and air flow are shown The BSDs will provide an overall view of how the entire subsystem works It should be noted that the BSDs no longer contain an Input Power Block referring to Chain 1 It will be necessary to refer to the Wirenets in order to trace a wire back to its source Introduction 12 2004 IV Initial Issue CCC118 WCM118 Symbology and Nomenclature The following referenc
344. es and their descriptions are listed in the table below Table 1 Classification Code Description M Mandatory tag N Tag not installed in the field Optional tag R Repair tag Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 63 Change Tag Introduction IOT Processor P Tags General Procedures Information 12 2004 Initial Issue Change Tag Introduction IOT Processor P Tags 6 64 CCC118 WCM118 Plug Jack Locations 7 Wiring Data PIUg JACK LOCATIONS 7 3 Wirenets 7 8 1 Wire Net AC POWER HOT 7 25 7 8 2 Wire Net AC POWER een 7 26 7 3 3 Wire Net 7 27 7 3 4 Wire Net DC COM 3 3VRTN 7 28 7 3 5 Wire Net 5 0 1 7 29 7 3 6 Wire Net 45VDC 2 Agta wale aa gd de bo ds 7 30 7 9 7 Wire Net 45VDC 3 7 31 7 3 8 Wire Net DC COM 5VRTN 1 7 32 7 3 9 Wire Net DC COM 5VRTN 2 7 33 7 3 10 Wire Net DC COM 5VRTN 3 7 34 7 3 11 Wire Net DC COM 5VRTN 4 nier 7 35 7 3 12 Wire Net 24VDC 1 7 36 7 3 13 Wire Net 24VDC 2 7 37 7 1 14 Wire Net 24VDC 3 iii inner 7 38 7 3 15 Wire Net COM 24VRTN 1 een 7 39 7 3 16 Wire Net COM 24 2 7 40 BSDs Chain 1
345. es it drive backward CCW Therefore this line does not change D Test Point between MCU PWB J408 3 and GND When Main Motor is running in Check 4 1 approx 2 5VDC When Main Motor stops approx 5VDC TRAY1 FEED 8 1 DRIVE 10 90401 Figure 1 MAIN DRIVE CONTROL 0 90401 Wiring Data 12 2004 Initial Issue Chain 4 Start Print Power 7 52 118 WCM118 Chain 5 Docu 5 1 DOCUMENT DADF ADF PWB PL15 3 5VDC CH1 3 ment Transportation C SIZE SENSING DF ON13 DOCUMENT TRAY DOCUMENT TRAY 4 DC COM CH1 3 3 3VDC CH1 3 DC COM DOCUMENT TRAY WIDTH SENSORI PL15 10 DOCUMENT TRAY WIDTH SENSOR2 PL15 10 LENGTH SENSOR2 Status 046 O DOCUMENT TRAY LENGTH SENSOR2 DOCUMENT SENSED L 5VDG LENGTH SENSOR1 DADF ADF PWB PL15 10 Status 045 PL15 3 ay DOCUMENT TRAY LENGTH 1 DOCUMENT SENSED L 5VDG DEGNIS BLU 5VDC Status 043 DOCUMENT TRAY WIDTH SENSOR BLOCKED H 3 8VDG Status 044 DOCUMENT TRAY WIDTH SENSOR2 BLOCKED H 3 3VDC Status 042 DOCUMENT FEEDER WIDTH SENSOR DOCUMENT SENSED H 3 3VDC DOCUMENT FEEDER WIDTH SENSOR PL15 9 DF8 DF ON14 YEL 5 3 3VDC 3 3VDC 3 3VDG GH1 3 The following shows the relationship b
346. escribed in described in Section 4 Repairs and Adjustments Figure 5 Section 4 Repairs and Adjustments Figure 6 Be 17 IB 13 18 AR 16 17 PL6 2 PL6 3 Y jOch50005 X 0 50006 Figure 5 Adjustments procedure with item number j0ch50005 Figure 6 Repair procedure with item number jOch50006 Initial Issue 12 2004 Parts List CCC118 WCM118 5 7 Symbology Below double square colored black with number informs you that repair adjustment procedure for the parts is described in Section 4 Repairs and Adjustments Figure 7 jOch50007 Figure 7 Repair amp Adjustments procedure with item number j0ch50007 Parts List 12 2004 Initial Issue Symbology 5 8 CCC118 WCM118 PL 1 1 Main Drive Item Part Description 1 x Collar P O PL 1 1 Item 8 2 Gear 21T 21T P O PL 1 1 Item 8 3 Gear 18 P O PL 1 1 8 4 Gear 28T T A P O PL 1 1 Item 8 5 007E79140 Gear 28T Feeder 6 007E79150 Gear 19T 32T Feeder 7 007K88574 Main Drive Assembly REP 1 1 1 8 604K20500 Drive Gear Kit 6 j0ch50101 PL 2 1 Tray 1 Item Part Description Initial Issue 12 2004 Parts List CCC118 WCM118 5 9 PL 1 1 PL 2 1 1 050K50150 Tray 1 PL 2 2 2 003E60950 Front Tray Stopper 3 014E45350 Spacer 4 893E16030 Tray 1 Label P O PL 2 1 Item 14 5 893E23040 Size Label 14 1 4 13 PL2 2Item9 6 930 00103 No
347. ethod PSTN1 O 0 Insert pause after connecting outside line 1 Insert pause after first dial 192 7 3 Auto Receive Access Attempt O O Sets the ring count for auto receive The ring count is the number of times the machine will ring before it automatically receives the call There is a break between every ring 00001 1 times to 10100 20 times 193 3 Limit for Number of Rings Before O PTT compatible function This setting also applies to automatic receiving 0 Do not limit 1 20 rings Auto Receive 1 Limit 2 4 rings 194 3 0 Redial Interval 2 O 0001 1 0010 2min 0011 3min 0100 4min 0101 5min 0110 6min 0111 7min 1000 8min 1001 9min 1010 10min 1011 11min 1100 12min 1101 13min 1110 14min 1111 15min 194 7 4 Redial Interval 1 0001 1min 0010 2min 0011 3min 0100 4min 0101 5min 0110 6min 0111 7min 1000 8min 1001 9min 1010 10min 1011 11min 1100 12min 1101 13min 1110 14min 1111 15min 195 3 0 Redial Attempt Setting 2 0000 0 0001 1 time 0010 2 times 0011 3 times 0100 4 times 0101 5 times 0110 6 times 0111 7 times 1000 8 times 1001 9 times 1010 10 times 1011 11 times 1100 12 times 1101 13 times 1110 14 times 1111 15 times 195 7 4 Redial Attempt Setting 1 0000 0 0001 1 time 0010 2 times 0011 3 times 0100 4 times 0101 5 times 0110 6 times 0111 7 times 1000 8 times 1001 9 times 1010 10 times 1011 11 times 1100 12 times
348. etween document sizes and combinations of the High and Low signal levels of document size sensors What is in lt gt shows a UI display when each status is executed The standard size of a document is determined at the timing Document Feeder Width Sensor senses the document WHT DF CN14 WHT DOCUMENT FEEDER WIDTH Paper Size PEEDER WIDTH TRAY WIDTH TRAY WIDTH TRAY LENGTH TRAY LENGTH SENSOR SENSORI SENSOR2 SENSORI SENSOR2 5 5 x 8 5 SEF LOW lt 0 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt A5 SEF LOW lt 0 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt T B5 SEF LOW 0 LOW 1 HIGH 0 LOW 1 HIGH 0 AS LEF LOW lt 0 gt LOW lt 1 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt A4 SEF LOW lt 0 gt LOW lt 1 gt LOW lt 1 gt LOW lt 1 gt HIGH lt 0 gt T 5 57 x 8 5 LEF LOW lt 0 gt HIGH lt 0 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt 8 5 X 11 SEF LOW 0 HIGH 0 LOW 1 LOW 1 HIGH 0 8 5 x 13 SEF 8 5 x 14 SEF LOW 0 HIGH 0 LOW lt 1 gt LOW 1 LOW lt 1 gt B5 LEF HIGH lt 1 gt LOW lt 1 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt B4 SEF HIGH lt 1 gt LOW lt 1 gt LOW lt 1 gt LOW lt 1 gt LOW lt 1 gt i Executive LEF 16K LEF HIGH lt 1 gt HIGH lt 0 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt 8K SEF HIGH lt 1 gt HIGH lt 0 gt LOW lt 1 g
349. ew Driver No 2 6 x 100 499T 00355 Service and Machine NVM Log Spanner and Wrench 5 5 x 5 5 600T 40501 Serial cable Spanner and Wrench 7x 7 600T 40502 Network Interface Crossover cable Hex Key Set 600T 02002 Parallel printer cable Box Driver 5 5MM 600T 01988 PWS power cord adapter Side Cutting Nipper 600T 40903 L Probe Round Nose Pliers 600T 40901 A3 11 x 17 Test Pattern 082E 02000 082P 00521 Digital Multi meter Fluke 87 600T 02020 Test Pattern Legal Interlock Cheater 600T 91616 Test Pattern Silver Scale 150MM 600T 41503 A4 Test Pattern CE Tool Case 600T 01901 8 5 x 11 Test Pattern Magnetic Screw Pick up Tool 600T 41911 SIR 542 00 Solid area density Scale Scriber Tool 600T 41913 SIR 494 00 Visual Scale Magnetic pickup 600T 41911 Loupe 600T 42008 Flash Light 600T 01824 Brush 600T 41901 Tester Lead Wire red 600T 09583 Tester Lead Wire black 600T 02030 Initial Issue CCC118 WCM118 12 2004 6 59 General Procedures Information Common Tools Product Tools and Test Patterns Cleaning Materials Table 1 Cleaning Materials Description NASG Part ESG Part Number Number Cleaning fluid 043P 00048 008R 90034 80z Formula A Film remover 8 oz 043P 00045 008R 90176 Lens mirror cleaner 043P 00081 008R 90178 Lint free white cleaning cloth 019P 03025 019P 03025 Lint free Optics cleaning cloth 499T 90417 499T 90417 Cleaning towels 035P 03191 600S 04372
350. figures contain examples of defects and their possible causes IDS 1 Auger Mark IDS 2 Strobing 28mm or 14mm Pitch Density IDS 3 White Streaks Process Direction IDS 4 Black Bands IDS 5 Toner Contamination IDS 6 Toner Splattering IDS 7 White Spots Irregular IDS 8 Transparency Offset 80mm Pitch Ghosts IDS 9 Regular Blanks In Process Direction Spots Streaks Bands etc IDS 10 Regular Toner Contamination In Process Direction Spots Streaks Bands etc 10 11 Regular Toner Contamination In Process Direction Side 2 195 12 Transparency Blocking The following figures contain examples of defects and their possible causes IDS 13 Moire Due To Interference With Copy Original 10 14 Light Background Due To Auto Exposure In Copies Of Originals With Frames IDS 15 Fluctuation In Auto Exposure Values For Copies Of Originals Of Medium Density IDS 16 Gradation Jump In Text amp Photo Mode For 100 Ipi Photo Originals IDS 17 CVT Constant Velocity Transport Scan Streaks IDS 18 Defects Related To Scan Print IDS 19 Moire In Text Mode Fine B W Scan Fax For 133 Originals IDS 20 Black Discoloration Around White Texts In Medium Density Background jOch3217 Figure 1 Auger Mark Defect Sample j0ch3217 Cause 1 Developer Magnetic Roll magnetic field failed 2 There was a drop in the level of developer material Corrective Action 1 Replace the XERO Developer Cartridge
351. foreign substances and paper powder Correct the distortion Execute Input Output Check 8 8 Tray 3 Feed Out Sensor Place paper in front of the Tray 3 Feed Out Sensor PL 12 5 The display changes N Check the connections of P J821 P J841 and P J548 P J821 P J841 and P J548 are connected correctly Y N Connect P J821 P J841 and P J548 Check the wire between J821 and J548 for an open circuit or a short circuit BSD 8 3 Flag 1 Flag 2 The wire between J821 and J548 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the 2TM PWB P548 8 and the GND BSD 8 3 Flag 2 The voltage is approx 5VDC N Replace the 2 PWB PL 12 6 Measure the voltage between the 2 PWB P548 10 and the GND BSD 8 3 Flag 1 Place paper in front of the Tray 3 Feed Out Sensor PL 12 5 The voltage changes N Replace the 3 Feed Out Sensor PL 12 5 Replace the 2TM PWB PL 12 6 Execute Input Output Check 8 14 Tray 3 Feed Lift Up Motor The Tray 3 Feed Lift Up Motor PL 12 3 can be heard N Check the connections of P J220B P J661B and P549 P J220B P J661B and P549 are connected correctly N Connect P J220B P J661B and P549 Remove the Tray 3 Feed Lift Up Motor PL 12 3 and the Tray 4 Feed Lift Up Motor PL 12 3 Replace the Tray 3 Feed Lift Up Motor with the Tray 4 Feed Lift Up Motor Exec
352. formation 5 4 Initial Issue CCC118 WCM118 Symbology Tag number within a circle having a shaded bar and pointing to an item number shows that 3 the configuration of the part shown is the configuration before the part was changed by the Tag A Tag number within a circle pointing to an item number shows that the part has been changed number within the circle Figure 2 by the tag number within the circle Figure 1 Information on the modification is in the Change Tag Index WTPI A29WIJI oT zoos al DETTE eso eu Figure 2 Without Symbol 0z005a Figure 1 With Tag Symbol 0z004a Initial Issue 12 2004 Parts List CCC118 WCM118 5 5 Symbology A tag number within a circle with no apex shows that the entire drawing has been changed by A tag number within a circle with no apex and having a shaded bar shows that the entire the tag number within the circle Figure 3 Information on the modification is in the Change Tag drawing was the configuration before being changed by the tag number within the circle Index Figure 4 2007 eso Pr Figure Entire Drawing With Tag Symbol 0z006a Figure 4 Entire Drawing Without Tag Symbol 0z007a Parts List 12 2004 Initial Issue Symbology 5 6 CCC118 WCM118 Below square colored black with number informs you that adjustment procedure for the parts is Below square with number informs you that repair procedure for the parts is d
353. function print language or utility Select the fixed Decomposer from the operator panel or by a command requested The Decomposer specified through PJL Auto SW is not installed 016 764 SMTP server connection error Take out the mail from Server HD Reset the SMTP Service 016 765 SMTP server HD full 016 766 SMTP server file system problem Contact the SMTP Server Administrator Review the setup limit to server capacity 016 767 Invalid E mail destination address Check the mail address Resend the job 016 768 Invalid source address Log in Error Check the machine mail address is acceptable address in the domain 016 769 SMTP server not supporting DSN Enable the ESMTP function of the nearest SMTP server or set Arrival Check to OFF and send the mail Send the mail without making DNS settings 016 771 Scan data repository address not soluble DNS address responds Check the connection to DNS or check if the Scan Data Repository Domain name is already reg istered at DNS 016 772 Scan data repository address not soluble DNS Library Error not set up Set the DNS address Set the scan data repository address with IP address 016 773 Local IP address error DHCP Lease expires Check the DHCP environment or set the machine with fixed IP Address Status Indicator RAPs 12 2004 Initial Issue 2 94 CCC118 WCM118 Table 1 PRINTER ESS Failure List Chain Link Description Corrective Action 016 781 Network Scan Connection Error
354. g the connectors x3 j0ch40302 CAUTION Do not touch the ROS window when removing the ROS 6 Remove the ROS Unit Figure 5 Note Put on the attachment included as a spare part on the Stubby Driver when remov ing the ROS Unit screws x5 1 Remove the screws x5 2 Remove the ROS Unit jOch40301 Figure 3 Removing the Toner Housing j0ch40301 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 13 REP 3 1 1 Attachment ema E 22 jOch40303 Figure 5 Removing the ROS Unit j0ch40303 Replacement CAUTION When connecting the P J127 of the Toner CRUM PWB be careful not to press too hard so that the PWB is shifted NOTE Read the warning labels on the top of the ROS Unit carefully before performing servic ing on the ROS Unit while it is still installed and connected to the power supply 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 REP 3 1 1 4 14 Initial Issue CCC118 WCM118 4 1 1 XERO Developer Cartridge Parts List on PL 4 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status
355. ge Quality CCC118 WCM118 3 3 IQ1 192 103 Low Image Density RAP Overall low density of images Procedure Check for dirt on the Platen Glass The Platen Glass is clean N Clean the Platen Glass If there is a stubborn stain replace the DADF Platen Glass PL 11 2 or the Sheet Platen Glass PL 11 2 Check the drum ground contact point for dirt and distortion The drum ground contact point is clean and there is no distortion Y N Clean the drum ground contact point Correct the distortion 194 Wrinkled Image RAP The printed paper is wrinkled folded or torn Procedure Check the paper type Paper used is within specifications N Use paper within specifications Use paper from a freshly opened packet The problem reoccurs N End Remove the Fuser Unit PL 5 1 and reinstall Turn the power Off On and print The problem reoccurs Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs End Y N End Check for foreign substances and distortion in the paper transport path No distortion or foreign substances are found in the paper transport path Install a new XERO Developer Cartridge PL 4 1 Turn the power Off On and print The Y N problem reoccurs Clear away the foreign substances Correct the distortion Y N End Replace the Fuser Unit PL 5 1 Set to print a black copy During the print cycle turn off the power after the fee
356. glage avec le cordon d alimentation branche REP 11 2 2 NBCR Host NBCR Power Cable WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 4 1 Exposure Lamp WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 5 1 Front Rear Carriage Cable WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 5 2 NSC NBCR PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 5 3 Image Inverter PWB WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des
357. gn substances or dirt on the Document Lead Edge Sensor Procedure Execute STATUS 052 Document Lead Edge Sensor Place paper in front of the Document Lead Edge Sensor PL 15 7 receiver The display changes Y N Check the connection of each Document Lead Edge Sensor and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 4 Flag 5 The wire between the connectors is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC Y N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor The voltage changes N Replace the Document Lead Edge Sensor PL 15 7 S1 0024 Jam During Invert Transport RAP During DADF Invert path processing the Document Feed Sensor did not turn On document detected within the specified time Initial Actions Refer to BSD 5 2 5 4 5 5 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Check that there are no foreign substances in the operating mechanism of the Exit Roll Procedure Check the opening c
358. ground contact point Correct the distortion Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power and print The problem reoccurs N Install a new XERO Developer Cartridge PL 4 1 the power and print The problem reoccurs N Set to print a black copy During the print cycle turn off the power after the feeding sound is heard i e terminate processing midway through copying Check the surface of the drum There is a considerable amount of toner left on the surface of the drum N Check the connections of 140 P J406 P J703 and J410 The connected correctly Connect the connectors connectors are Check the installation of the ROS Unit The ROS Unit is installed securely Install the ROS Unit PL 3 1 securely Measure the voltage between the MCU PWB P406 2 and the GND The of P406 2 is 5VDC Replace the PWB PL 9 1 voltage Check the wire between J140 and J406 for an open circuit or a short circuit The wire between J140 and J406 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Replace the ROS Unit PL 3 1 followed by the PWB PL 9 1 Replace the BTR PL 2 5 followed by the HVPS PL 9 1 and the MCU PWB PL 9 1 Image Quality 1014 1015 12 2004 3 10 Initial Issue CCC118 WCM118 Copy Quality Specification
359. gure 13 1 2 Paper Feeder P J102A Figure 13 3 2 Paper Feeder P J220B Figure 13 1 2 Paper Feeder P J102B Figure 13 3 2TM Paper Feeder P J280 Figure 12 4 1TM Rear Location P J104 Figure7 3 Registration Sensor Registration Clutch P J281 Figure 11 1 1TM Paper Feeder P J107 Figure6 9 Duplex Unit MPT Unit 282 Figure 12 2 1TM Rear Location P J108 Figure 6 10 Duplex Unit MPT Unit P301 FigureQ 24 MCU PWB P J109 Figures 6 IOT Rear Location J310 Figure 18 2 ESS PWB P J117 Figure5 1 1 OCT Fuser Assembly J330 Figure 18 3 ESS PWB P J120 Figure8 2 IOT Rear Location J332 Figure 18 1 ESS PWB P J121 Figure 10 16 Power Unit J340 Figure 18 6 ESS PWB P J123 Figure6 2 Duplex Unit MPT Unit J341 Figure 18 7 ESS PWB P J124 Figure6 1 Duplex Unit MPT Unit J342 Figure 18 5 ESS PWB Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 3 Plug Jack Locations Table 1 Plug Jack List Table 1 Plug Jack List Connector Figure Item Connector Figure Item Number Number Number Figure Title Number Number Number Figure Title P380 Figure 18 4 ESS PWB P J549C Figure 12 5 1TM Rear Location P J400 Figure 9 23 MCU PWB P J552 Figure 14 8 2TM Rear Location P J401 Figure 9 3 MCU PWB P J552C Figure 12 7 1TM Rear Location P J402 Figure 9 1 PWB P J554 Figure 14 3 2TM Rear Location P J403 Figur
360. gypt EG 818 General Procedures Information 12 2004 Initial Issue GP 3 GP 4 6 52 CCC118 WCM118 Table 1 Country Code Table 1 Country Code Country Name Country Country Code Country Name Country Country Code Eritrea ER 232 Oman OM 512 Ethiopia ET 231 Pakistan PK 586 Falklands FK 238 People s Republic of China CN 156 Finland FI 246 Peru PE 604 France FR 250 Philippines PH 608 Gabon GA 266 Poland PL 616 Gambia GM 270 Portugal PT 620 Germany DE 276 Qatar QA 634 Ghana GH 288 Republic of Ecuador EC 218 Gibraltar 292 Republic of Trinidad and Tobago 780 Greece GR 300 Romania RO 642 Hong Kong HK 344 Russia RU 643 Hungary HU 348 Rwanda RW 646 India IN 356 Saudi Arabia SA 682 Indonesia ID 360 Senegal SN 686 lran IR 364 Seychelles SC 690 Ireland IE 372 Sierra Leone SL 694 Israel IL 376 Singapore SG 702 Italy IT 380 Slovakia SK 703 Japan JP 392 South Africa ZA 710 Jordan JO 400 Spain ES 724 Kenya KE 404 Sudan SD 736 Korea KR 410 Swaziland SZ 748 Kuwait KW 414 Sweden SE 752 Lebanon LB 422 Switzerland CH 756 Lesotho LS 426 Syria SY 760 Madagascar MG 450 Taiwan TW 158 Malawi MW 454 Tanzania TZ 834 Malaysia MY 458 Thailand TH 764 Mali ML 466 Togo TG 768 Malta MT 470 Tunisia TN 788 Mauritius MU 480 Turkey TR 792 Mexico MX 484 UAE AE 784 Morocco MA 504 Uganda UG 800 Mozambique MZ 508 UK GB
361. he Front Cover Interlock Switch PL 9 1 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 OF8 Cover STM Left Cover Open RAP The STM Left Cover is open Initial Actions Refer to BSD 1 1 1 5 Power OFF ON Opening closing of the cover Procedure Check the opening closing of the STM Cover The STM Cover can be opened closed N Correct the installation of the STM Cover Check the installation of the STM Left Cover Switch The STM Left Cover Switch is installed correctly Install the STM Left Cover Switch PL 13 4 correctly Execute Input Output Check 1 11 STM Left Cover Switch Open and close the STM Cover The display changes N Check the connections of P J183 and P J548C P J183 and P J548C are connected correctly Connect P J183 and P J548C Check the wire between J183 and J548C for an open circuit or a short circuit BSD 1 5 Flag 1 Flag 2 The wire between J183 and J548C is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Check the conductivity of the STM Left Cover Switch PL 13 4 between J548C 1 and J548C 2 BSD 1 5 Flag 1 Flag 2 The wire between J548C 1 and J548C 2 is connecting successfully when the STM Cover is closed and is insulated when the cover is open Replace the STM Left Cover Switch PL 13 4 Replace the STM PWB PL 13 6 Replace the STM PWB PL 13 6 Status Indicator RAPs
362. he GND BSD 1 2 Flag 3 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the Duplex PWB PL 8 1 followed by the MCU PWB PL 9 1 H3 1000 OCT1 Failure RAP After the Offset Motor turned On the Offset Home Sensor did not turn On within the specified time Initial Actions Refer to BSD 10 5 Power OFF ON Procedure Manually operate the offset mechanism The offset mechanism moves smoothly N Replace the parts that are interfering with operation Execute Input Output Check 10 11 Offset Home Sensor Cover the Offset Home Sensor receiver with paper The display changes Check the connections of P J419 and P J117 P J419 and P J117 are connected correctly Y N Connect P J419 and P J117 Check the wire between J419 and J117 for an open circuit or a short circuit BSD 10 5 Flag 1 Flag 2 The wire between 4419 and 4117 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P419 1 and the GND BSD 10 5 Flag 2 The voltage is approx 5VDC Y Replace the PWB PL 9 1 Measure the voltage between the MCU PWB P419 3 and the GND BSD 10 5 Flag 1 Cover the Offset Home Sensor receiver with paper The voltage changes Replace the Offset Home Sensor PL 6 3 Replace the MCU PWB PL 9 1 Execute Input Output Check 10 5 Offset Motor ON The Offset Motor
363. he Internal I F for processing decoding the image parameter and processing were incorrect Initial Actions Refer to BSD 17 1 Power OFF ON Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB MFC PWB EXT PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the MFC PWB PL 11 6 followed by the EXT PWB PL 11 6 the FAX1 PWB PL 9 3 the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 E1xxxx Scan to E mail Transmission Error RAP E11001 Page synchronization failed E11101 Data read failed E11201 During Scan to E mail a request to cancel the job was received from the PCU E11202 During Scan to E mail a request to abort the channel was received from the PCU Initial Actions Refer to BSD 17 1 Power OFF ON Check the various settings Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 89 Status Indicator RAPs B7xxxx E1xxxx E2xxxx Direct Fax Transmission Error
364. he RNR RR sequencing T5 timed out Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Use another line Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 78xxxx DCN Received While Waiting For Response To Post Message RAP 7804xx The DCN signal was received while waiting for a response to the G3 mode post message 7805xx The DCN signal was received while waiting for a response to the ECM mode post message Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N End Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 77 Status Indicator RAPs 77 78XXXX 79 PIP Received In Response To Post Message RAP 7904xx The PIP signal was rec
365. he paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 8 Tray 3 Feed Out Sensor Place paper in front of the Tray 3 Feed Out Sensor PL 12 5 The display changes N Check the connections of P J821 P J841 and P J548 P J821 are connected correctly Y N Connect P J821 P J841 and P J548 P J841 and P J548 Check the wire between J821 and J548 for an open circuit or a short circuit BSD 8 3 Flag 1 Flag 2 The wire between J821 and J548 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the 2TM PWB P548 8 and the GND BSD 8 3 Flag 2 The voltage is approx 5VDC N Replace the 2 PWB PL 12 6 Measure the voltage between the 2 PWB P548 10 and the GND BSD 8 3 Flag 1 Place paper in front of the Tray 3 Feed Out Sensor PL 12 5 The voltage changes N Replace the 3 Feed Out Sensor PL 12 5 Replace the 2TM PWB PL 12 6 Execute Input Output Check 8 2 2TMTakeaway Motor ON The 2TM Takeaway Motor PL 12 6 can be heard N Check the connections of P J826 and P J552 P J826 and P J552 are connected correctly N Connect P J826 and P J552 Check the wire between J826 and J552 for an open circuit or a short circuit BSD 8 5 Flag 1 Flag 2 The wire between J826 and J552 is conducting without an open
366. he text Cause Discoloration occurs during resolution conversion in Fax Send Due to separation error in text graphic separation parts determined as text are darkened and are output as graphics that look like dark smears Occurrences and severity of the occurrences vary according to the combinations of Send Receive type Send route and Receive settings Corrective Action Perform sending and document storage according to the capabilities of the receiver It is possible to suppress resolution conversion during Send Receive by preventing a mismatch in Send image quality resolution Change the setting for resolution conversion processing to More Photo Secondary defect As this reduces the sensitivity for separation between text and photographs edges appear less smooth Image Quality IDS 19 IDS 20 12 2004 3 34 Initial Issue CCC118 WCM118 Image Quality Troubleshooting The following tables contain the information of IQ trouble Table 1 Item Cause Corrective Action C 1 light copy dirty White Reference Clean White Reference PL 11 2 C 1 light copy Carriage Assembly Replace NSC PWB PL 11 5 REP 11 5 2 Auto Gain Control failure C 2 blank copy blank paper poor contact between connectors on PWBs Check the connection of the connectors Video EXT MCU P J703 P J410 FFC NBCR EXT
367. heck that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the following parts Platen Cover PL 11 1 DADF ADF REP 15 1 1 Control Panel REP 11 1 1 10 41139 Figure 1 Removing the IIT screws j0ch41139 Repairs Adjustments 12 2004 Initial Issue REP 11 5 2 4 64 CCC118 WCM118 3 Remove the IIT Upper Cover Figure 2 1 Open the IIT Upper Cover by approximately 10cm while pressing the latches x2 inside the IIT Lower Cover 2 Remove the IIT Upper Cover P rojection EN Projection 5 2 jOch41149 IN Figure 2 Removing the Upper Cover j0ch41149 Initial Issue 12 2004 CCC118 WCM118 4 65 Repairs Adjustments REP 11 5 2 4 Remove the bracket Figure 3 5 Disconnect the connectors Figure 4 1 Remove the screw 1 Disconnect the connectors x3 2 Remove the bracket JOch41143 j0ch41125 Figure 4 Disconnecting the connectors j0ch41125 Figure 3 Removing the bracket j0ch41143 Repairs Adjustments 12 2004 Initial Issue REP 11 5 2 4 66 CCC118 WCM118 6 Removethe bracket Figure 5 1 Remove the screws x2 2 Remove the bracket jOch41144 Figure 5 Removing the bracket j0ch41144 7 Remove the NSC NBCP PWB Figure 6 Remove the screw Slide out the
368. hen Set Value is increased ADJ 20 28 DUP ALL SIZE for Thick 2 LEAD REGI 0 66 33 0 135mm Image input is delayed when Set Value is increased ADJ 20 29 TRAY2 4 for Thick 1 Paper 0 66 33 0 405mm O O Loop increases when Set Value is increased LOOP TIMER 20 30 TRAY3 4 for Thick 2 Paper 0 66 33 0 405mm Loop increases when Set Value is increased LOOP TIMER 20 31 MPT for Thick 1 Paper REGI LOOP 0 66 23 0 405mm O O Loop increases when Set Value is increased TIMER 20 32 MPT for Thick 2 Paper REGI LOOP 0 66 23 0 405mm O O Loop increases when Set Value is increased TIMER 20 33 DUP for Thick 1 Paper REGI LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 34 DUP for Thick 2 Paper REGI LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 35 TRAY1 for Thick 1 Paper LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 36 TRAY1 for Thick 2 Paper LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 37 TRAY1 for Thick 4 Paper LOOP 0 66 23 0 405mm O O Loop increases when Set Value is increased TIMER 20 41 TRAY1 for Normal LEAD REGI ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 42 TRAY2 4 for Normal LEAD REGI ADJ 0 66 33 0 135 Image input is delayed when Set Value is increased Initial Issue 12 2004 Gene
369. her line Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 92xxxx DCN Received While Waiting For Command Other Than DCN In PHASE B RAP 9201xx The DCN signal was received while waiting for the DCS signal for Polling Receive 9202xx The DCN signal was received while waiting to receive the DCS signal 9207xx The DCN signal was received while waiting to receive the DCS signal again 9208xx The DCN signal was received while waiting for the G3 mode image signal 9209xx The DCN signal was received while waiting for the ECM mode image signal Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the 1 PWB PL 9 3 followed the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 81 Status Indicator RAPs 91 9
370. here specified condition is present W O Without indicates machine condition where specified condition is not present XBRA Xerox Brazil XC Xerox Corporation XE Xerox Europe also referred to as ESG European Solutions Group XLA Xerox Latin America Xerox Mexico General Procedures Information Glossary of Terms 12 2004 6 62 Initial Issue CCC118 WCM118 Change Tag Introduction IOT Processor P Tags Important modifications to the copier are identified by a tag number which is recorded on a tag matrix The tag matrix for the Processor is molded into the inside of the Front Door The DADF tag matrix is molded into the inside of DADF Rear Cover NOTE At the time of publication no Change Tags had been issued to this machine This section describes all of the tags associated with the copier as well as multinational appli cability classification codes and permanent or temporary modification information Classification Codes A tag number may be required to identify differences between parts that cannot be inter changed or differences in diagnostic repair installation or adjustment procedures A tag number may also be required to identify the presence of optional hardware special non volatile memory programming or whether mandatory modifications have been installed Each tag number is given a classification code to identify the type of change that the tag has made The classification cod
371. his switch is only available in PSTN1 00 OdB 48dBm 01 5dB 43dBm 10 10dB 38dBm 11 15dB 33dBm 447 5 3 Ring Detection Frequency O Sets the frequency to be detected as a ring 000 10 27 5Hz 001 10 75Hz 010 10 90Hz 011 PSTN1 10 200Hz 447 7 6 Continuous Ring Detection Sets whether to detect continuous ring and continuous ringing time 00 Do not detect 01 1 8sec 10 PSTN1 3 0sec 11 10sec 453 2 Received Order Eco measures Sets whether to set interval of 500msec between DIS Receive and sending the Received Order PSTN1 signal DCS 0 Disable 1 Enable 453 3 CED Eco measures PSTN1 Sets whether to start CED Eco measures where the processing interval between CED and initial detection is set at 500msec 0 Disable 1 Enable 453 7 6 CED Start Send Timing PSTN1 Sets the interval between connection closure and CED sending This switch is only available in PSTN1 7sec is for the second call 00 Omsec 01 2000msec 10 2500msec 11 7sec Initial Issue 12 2004 General Procedures Information 118 WCM118 6 15 Soft Switch Country Code This enables specifying whether or not a connected EP A EP SV or EP related exists Country Code is displayed The setting is automatically rewritten from not connected to connected as an EP A related After Changing the Country Code is performed the machine setting is configured to the spe product is actually co
372. hort circuit Measure the voltage between the DADF ADF PWB DF CN14 6 and the GND BSD 5 2 Flag 3 The voltage is approx 3 3VDC Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF 14 10 and the GND BSD 5 4 Flag 4 Place paper in front of the Document Lead Edge Sensor receiver The voltage changes Replace the Document Lead Edge Sensor PL 15 7 Replace the DADF ADF PWB PL 15 3 Execute STATUS 051 Document Feed Sensor Place paper in front of the Document Feed Sensor PL 15 9 receiver The display changes N Check the connection of each Document Feed Sensor and DADF ADF PWB connector The connectors are connected correctly Connect the connectors Status Indicator RAPs 12 2004 Initial Issue 1 0024 S1 0025 CCC118 WCM118 Check the wire between the connectors for open circuit or a short circuit BSD 5 4 Flag 2 Flag 3 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN10 2 and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC N Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN10 3 and the GND BSD 5 4 Flag 2 Place paper in front of the Document Feed Sensor receiver The voltage changes Y N Replace the Document Fee
373. hown in the Firmware Update Tool window Update in Progress When updating is completed the Firmware Update Tool Result window will be displayed Click Finish The Machine will reboot and come up to the Ready to Copy Mode when finished The ESS Software Download is now complete Compare a new configuration sheet to the one printed at the start of the instructions TWORK FIRMWARE DOWNLOAD Print out a configuration sheet to compare options at the completion of the download and to locate the machine IP address Set the IP address on your PWS to be 1 different from the machine and the subnet mask to be the same as the machine Power off the Machine and the PWS Plug in the Crossover cable to both the Machine and the PWS Power on the Machine into the Download Mode When the Please Wait AND the Xerox logo is displayed press the Power Save and the C buttons at the same time until Down load is displayed Power on the PWS Open the PWS Firmware Update Tool FWDLMgr exe Click on Agree in the License Screen On the Firmware Update Tool screen select the following Printer Model CopyCentre WorkCentre M118 File name Click on Browse On the next screen you need to find the bin file to down load The file should read either STD DLD BIN for WorkCentre machines without the PostScript option or PS DLD BIN for WorkCentre machines that have the PostScript option Highlight the file that you want and click on Open Click on Add o
374. iagnostic Mode Return to Call Flow If 00 or 02 is displayed go to the Adjustment If 03 is displayed there is a fault Exit diagnostics refer to Entering Diagnostic Mode make a few copies and go to the RAP when fault code is displayed Adjustment 1 Adjust ATC a Ifthe value is 00 go to step b If the value is 02 go to step c b Select Up and press the Start button A blank sheet will be printed while toner is dispensed Go to step 2 in the Check c Select Down press the Start button A black sheet will be printed to consume toner Go to step 2 in the Check Initial Issue 12 2004 CCC118 WCM118 4 119 Repairs Adjustments ADJ 4 1 1 Repairs Adjustments 12 2004 Initial Issue ADJ 4 1 1 4 120 CCC118 WCM118 ADJ 7 1 1 Size Guide Adjustment Purpose To load the smallest and largest position of the MPT Side Guide into NVM Adjustment 1 Prepare to adjust Side Guide a Enter Diagnostic Mode refer to Entering Diagnostic Mode b Enter CE Settings refer to CE Settings c Select Chain Func and press the Enter button d Select IO Check and press the Enter button 2 Adjust for smallest position a Adjust the MPT Side Guide to the smallest setting b Select Chain and enter 20 on number keypad c Select Func and enter 5 on number keypad d Press the Start button A displayed 0 indicates smallest position adjustment com plete 3 Adjust for largest position a Adjust the MPT Side Guide
375. ial Value 1 Count R W Init Remarks 6 20 ALL TRAY LASER SIDE REGI ADJUST 1 99 50 0 254 O 6 21 TRAY1 LASER SIDE ADJUST 1 99 50 0 254mm O O MENT 6 22 TRAY2 LASER SIDE REGI ADJUST 1 99 50 0 254 O X MENT 6 23 TRAY3 LASER SIDE ADJUST 1 99 50 0 254mm X MENT 6 24 TRAY4 LASER SIDE ADJUST 1 99 50 0 254 O X MENT 6 26 MPT LASER SIDE REGI ADJUSTMENT 1 99 50 0 254mm O O 6 28 DUP ALL TRAY LASER SIDE 1 99 50 0 254mm O O ADJUSTMENT 6 29 DUP TRAY1 LASER SIDE 1 99 50 0 254mm O O ADJUSTMENT 6 30 DUP TRAY2 LASER SIDE REGI 1 99 50 0 254mm 0 O O ADJUSTMENT 6 31 DUP TRAY3 LASER SIDE 1 99 50 0 254mm O O ADJUSTMENT General Procedures Information 12 2004 Initial Issue NVRAM R W 6 36 CCC118 WCM118 Table 13 ROS CE access Chain Func Value Initial Value 1 Count R W Init Remarks 6 32 DUP TRAY4 LASER SIDE 1 99 50 0 254 O O ADJUSTMENT 6 34 DUP MPT LASER SIDE REGI ADJUST 1 99 50 0 254 JO 6 52 IMAGE AREA 0 1 0 0 NORMAL IMAGE AREA 1 WIDE IMAGE AREA 6 57 Lead Edge ERASE OFFSET VALUE 0 99 0 0 135 O O ADJUSTMENT 6 58 Trail Edge ERASE OFFSET VALUE 0 99 50 0 135mm O O ADJUSTMENT 6 59 SIDE NOMAL ERASE ADJUSTMENT 0 16 8 0 254mm O Nominal 2 032mm 6 60 Lead
376. icient Space Form logo not to be registered for lack of In utility on Ope Panel check registered forms logos and remove unnecessary ones RAM Disk Hard Disk space Or if RAM Disk is used increase allotment space 116 740 Numeric Operation Error Numeric operations beyond limit in interpreter Data for print includes a value exceeding the limit of the printer Remove this piece of data 1 Update the print driver 2 Collect print data 116 741 Form Registry Error Unable to register form data because of quantity Check the registered forms by the operator panel utility and delete unnecessary ones or delete limit unnecessary forms by the print command 116 742 Form Registry Error Unable to register form data because of quantity limit In Utility on Ope Panel check registered forms logos and remove unnecessary ones Or remove unnecessary logos using print command 116 743 Form Logo size overflow Received data form logo exceeded the regis Ope Panel increase the size of the area to register forms in tered buffer size 116 745 ART Command Error Decomposer checks for syntax errors and values Correct command exceeding various limits Change the ART command that caused an error 116 746 Form Overlay Error The specified form not registered Use a registered form or register the necessary form 116 747 Blanc page detected Valid Coordinate Area minus Paper Margin results in negative value 116 748 Blanc page detected Drawi
377. ide up NOTE This view in Figure 1 is inverted if holding Carriage right side up TOP View CARRIAGE UPSIDE DOWN TOP View CARRIAGE UPSIDE DOWN jOch41120 jOch41121 Figure 2 Installing the cables 1 j0ch41120 Figure 3 Installing the cables 2 j0ch41121 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 61 REP 11 5 1 3 Coil the Front Rear Carriage Cable around the pulley as shown Figure 4 4 Temporarily secure the cables that are coiled around the pulley or drum with tape Figure 5 10 41122 j0ch41123 Figure 5 Installing the cables 4 j0ch41123 Figure 4 Installing the cables 3 j0ch41122 Repairs Adjustments 12 2004 Initial Issue 11 5 1 4 62 CCC118 WCM118 5 Install the Front Rear Carriage Cable to the IIT in the sequence as shown Figure 6 6 Adjust the position of the Carriage Assembly ADJ 11 1 1 j0ch41124 Figure 6 Installing the cables 5 j0ch41124 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 63 REP 11 5 1 11 5 2 NSC NBCR PWB 2 Remove the screw from the IIT Upper Cover Figure 1 Parts List on PL 11 5 1 Remove the screws x4 2 Remove the screws x5 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models C
378. ifter is at paper feeding Not available position 7 26 TRAY TRAY1 SIZE digital SENSOR It is used for size detection auxiliary Not available 7 27 TRAY TRAY2 SIZE digital SENSOR L It is used for size detection auxiliary Not available 7 28 TRAY TRAY3 SIZE digital SENSOR L It is used for size detection auxiliary 8 5 PH REGI SENSOR L Paper detected Not available 8 6 TRAY FEED OUT 2 SENSOR Paper detected Not available 8 8 TRAY T A SENSOR L Paper detected Not available 8 9 TRAY T A 4 SENSOR L Paper detected Not available 8 31 PH DUP WAIT SENSOR L Paper detected DM 8 32 PH REGI SENSOR DM H Paper detected DM Sensor level detected by DM 8 33 TRAY DUP INTERLOCK H Open Not available 8 35 PH REGI CLUTCH DM L ON DM Signal detected by DM MODULE 8 47 TRAY FEED READY SIGNAL H Level is high Not available Hot Line Control 8 48 TRAY T A F O 3 SENSOR L Paper detected Not available Hot Line Control 8 49 TRAY T A 4 SENSOR L Paper detected Not available Hot Line Control 9 2 XERO DRUM DETECT L EP Cartridge installed Not available 10 11 PH OCT1 HOME POSITION SENSOR L OCT1 is at its home position 10 23 PH EXIT SENSOR L Paper detected Not available Table 3 Special Test List Chain Func Description Remarks 20 5 MPT Side Guide Minimum Adjustment Side Guide value is stored in System Data read C F 20 15 when executed with the MPT Side Guide at minimum Not available width position 20 6 MPT Side Guide Maximum
379. igure 5 jOch41103 Figure 4 Removing the Wire Harness j0ch41103 jOch41104 Figure 5 Installing the Control Panel j0ch41104 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 41 11 1 1 11 1 2 MFC and EXT PWB Box 2 Remove the ADC PWB Figure 1 Parts List on PL 11 1 de Disconnect the connector Disconnect the connector 2 3 Remove the screws x4 4 Remove the ADC PWB Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Rear Cover REP 10 2 1 jOch40604 Figure 1 Removing the ADC PWB j0ch40604 Repairs Adjustments 12 2004 Initial Issue REP 11 1 2 4 42 CCC118 WCM118 3 Removethe ADC Bracket Figure 2 4 5 for the machine with DADF ADF disconnect the connector from DADF ADF Figure 1 Remove the screw 3 2 Remove the screws x5 3 Remove the ADC Bracket 1 Disconnect the connector jOch41501 Figure 3 Disconnecting the connector j0ch41501 jOch40605 Figure 2 Removing the ADC Bracket j0ch40605 Initial Issue 12 2004
380. indicates the input or output component control code for that signal This symbol placed above a signal name on a BSD indicates that two component control codes an output and an input are required to check that signal This symbol placed above a signal name on a BSD indicates component control codes for two components in this example two Paper Trays The left hand code is for Paper Tray 1 and the right hand code is for Paper Tray 2 Fault Codes Indicator shown on BSD The Flag symbol indicates a reference point into a Circuit Diagram from a RAP Instructions will be given to check for an open circuit a short circuit or an intermittent condition Figure 6 Illustration Symbols Introduction 12 2004 vi Initial Issue CCC118 WCM118 Signal Nomenclature Refer to Figure 7 for an example of Signal Nomenclature used in Circuit Diagrams and BSDs FEED CLUTCH ON t L 24 VOC LOGIC VOLTAGE WHEN SIGNAL 15 AT HIGH STATE SIGNAL NAME LOGIC STATE WHEN SIGNAL 15 AVAILABLE SOME SIGNALS MAY BE IN THE H STATE WHEN THEY ARE AVAILABLE INTERLOCK SENSOR LED IL SIGNAL INDICATES THAT THE SIGNAL IS PULSED INFORMATION Figure 7 Signal Nomenclature Voltage Measurement and Specifications Measurements of DC voltage must be made with reference to the specified DC Common unless some other point is referenced in a diagnostic procedure All measurements of AC volt age should be made with re
381. ine Use another line Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 47xxxx 70xxxx 12 2004 2 74 CCC118 WCM118 Initial Issue 71 No Response RAP 7101xx Polarity reversal was detected while waiting for the initial identification signal 7103xx Internal I F Wait timed out Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 72xxxx Remote Machine Error RAP 7201xx The DCN signal was received while waiting to receive the DIS signal 7203xx The DCN signal was received while waiting to receive the CFR signal or while waiting for the DIS signal for changing modes Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re se
382. ines or white streaks The pitch of the black lines is approx 78mm Heat Roll circumference N Clean the Heat Roll If there is difficulty in removing the dirt replace the Fuser Unit PL 5 1 Replace the ROS Unit PL 3 1 followed by the MCU PWB PL 9 1 and the ESS PWB PL 9 2 Image Quality 1010 1911 12 2004 3 8 Initial Issue CCC118 WCM118 1012 RAP Procedure Check the paper type Paper used is within specifications Y N Use paper within specifications Use paper from a freshly opened packet The problem reoccurs N End Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs Y N Install a new XERO Developer Cartridge PL 4 1 Turn the power Off On and print The problem reoccurs Y N Check the surface the BTR for dirt and distortion The surface of the BTR is clean and there is no distortion N Clean the If there is distortion replace the BTR PL 2 5 Remove the HVPS and reinstall Turn the power Off On and print The problem reoccurs N Replace the PWB PL 9 1 followed by the ESS PWB PL 9 2 1Q13 Spots RAP Toner spots and white streaks are spread irregularly over the whole page Procedure Check for dirt on the Platen Glass The Platen Glass is clean N Clean the Platen Glass If there is stubborn stain replace the DADF Platen Glass PL 11 2 or
383. ing CE access Chain Func Value Initial Value 1 Count R W Init Remarks 29 1 Last 2Dig Total Copy Counter 8 Digits 0 99 0 O X X 29 2 Last 2Dig Total Fax Counter 8 Digits 0 99 0 29 3 Last Two Digits of Total Print Counter 8 0 99 0 1 X X Digits 29 11 5th amp 6thDig Total Copy Counter 8 Digits 0 99 0 O X X 29 12 5th amp 6thDig Total Fax Counter 8 Digits 0 99 0 29 13 Fifth and Sixth Digits of Total Print 0 99 0 1 O X X Counter 8 Digits 29 21 3rd amp 4thDig Total Counter 8 Digits 0 99 0 O X X 29 22 3rd amp 4thDig Total Fax Counter 8 Digits 0 99 0 29 23 Third and Fourth Digits of Total Print 0 99 0 1 Counter 8 Digits 29 31 First 2019 Total Copy Counter 8 Digits 0 99 0 29 32 First 2019 Total Fax Counter 8 Digits 0 99 0 O X X 29 33 First Two Digits of Total Print Counter 8 0 99 0 1 Digits 30 63 Billing Counter MAX Over 0 1 0 1 O X X It is shown whether the Billing Counter Number NVM was written more than 4000000 times 0 not exceed 1 exceeded CRU Table 3 CRU CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 27 5 Toner Filling 0 0 255 O X X TONER The filling up quantity of the toner bottle the Oth byte 27 6 Toner Filling 1 0 255 O X X TONER The filling up quantity of the toner bottle the 1st byte 27 7 Toner Capacity 0 255 X X TONER The capacity of the toner bottle 30 2 Last Two Digits of Drum Rotation 0 255
384. ing fax receiving the power has been off or software hang has caused the power to be reset Therefore no pages received until then if any are output Procedure Find what caused the power off during data receiving and resolve it the sender is known ask him her to resend the data Ask the user to request his her existing senders to enter information their local terminals if they do not mind so that the report allows identifying a specific sender Initial Issue CCC118 WCM118 12 2004 2 117 Status Indicator RAPs OF11 OF 12 OF13 Abort Code The UI displays Abort Code in the following form ABT area Abort Code TSK area Task ID 3rd line BUILD RIK IR RK IK KK KI KIKI IK KIKI KIRK IKK IR 053010 8 At start up MCU power off At start up the PRDY signal stays high for 0 25 sec or more The UI displays ABT 053010C8 TSK 0000765C kkk RK 053010C9 during transmission MCU power off The PRDY signal stays high for 0 25 sec or more The UI displays ABT 053010C9 TSK 0000765C Procedure Find what caused the power off and resolve it Status Indicator RAPs OF13 12 2004 2 118 Initial Issue CCC118 WCM118 Image Quality 3 Image Quality IDS 14 Light Background Due To Auto Exposure In Copies Of Originals With Frames 3 30 101 Image Quality Entry RAP iii 3 3 IDS 15 Fluct
385. ion capability 66 digital network capability digital network capability 80 Extend Field Extend Field 71 67 Full duplex Half duplex Full duplex Half duplex i 81 HKM key HKM key 0 Half duplex 0 Half duplex 82 RSA key RSA key 83 Override mode Override mode 1 Full duplex Half duplex 1 Full duplex Half duplex 84 HFX HFX 68 Color Fax JPEG encoding Color Fax JPEG encoding Color Fax capability capability 85 Spare Set up to 0 Spare Set up to 0 69 Color Fax Full color capabil Color Fax Full color capabil Color Fax 86 Spare Set up to 0 Spare Set up to 0 ity ity 87 HFX40 I HFX40 I 70 Set up to 0 code table indica Color Fax 88 Extend Field Extend Field 1 89 Spare Set up to 0 Spare Set up to 0 71 12 bit pixel capability 12 bit pixel capability Color Fax parelset up 10 10 paretSet up 190 90 Spare Set up to 0 Spare Set up to 0 0 8 bits pixel 0 8bits pixel 91 Spare Set up to 0 Spare Set up to O 1 12 bits pixel 1 12bits pixel 92 T 44 T 44 72 Extend Field Extend Field Fil 93 T 44 T 44 73 Color Fax No sub sam Color Fax No sub sam Color Fax 94 T 44 T 44 pling L a b pling L a b 95 T 44 T 44 96 Extend Field Extend Field z 1 1 1 1 1 1 1 1 97 Color Fax300x300 or Color Fax300x300 or Color Fax 400x400 pixel 25 4 400 4 ixel 25 4 74 Color Fax Nonstandard irra Color Fax Nonstandard irra Color Fax es oox
386. ircuit Measure the voltage between the PWB P421 1 and the GND BSD 10 2 Flag 3 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P421 3 and the GND BSD 10 2 Flag 2 Place paper in front of the Fuser Exit Sensor The voltage changes Y N Replace the Fuser Exit Sensor PL 5 1 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 1 Main Motor ON The Main Motor PL 1 1 starts rotating and the Fuser starts up Y Check the connections of P J408 and P J214 P J408 and P J214 are connected correctly A Y N Connect P J408 and P J214 Check the wire between J408 and J214 for an open circuit or a short circuit The wire between J408 and J214 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB 408 8 and the GND BSD 4 1 Flag 1 and between P408 9 and the GND BSD 4 1 Flag 1 The voltage is approx 24VDC Y N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P408 5 and the GND BSD 4 1 Flag 1 The voltage is approx 5VDC Replace the MCU PWB PL 9 1 Replace the Main Drive Assembly PL 1 1 followed by the MCU PWB PL 9 1 Execute Input Output Check 9 27 DTS ON Measure the voltage between the MCU PWB P403 A5 and the GND BSD 9 4 Flag 1 The voltage is
387. ire between J101A and J549 is conducting without an open circuit or a short circuit Y Repair the open circuit or short circuit Measure the voltage between the 27M PWB P549 7 and the GND BSD 7 8 Flag 3 The voltage is approx 5VDC Y N Replace the 2TM PWB PL 12 6 Measure the voltage between the 27M PWB P549 9 and the GND BSD 7 8 Flag 2 Activate the actuator of the Tray 4 Level Sensor PL 12 3 The voltage changes Y N Replace the Tray 4 Level Sensor PL 12 3 Replace the 2TM PWB PL 12 6 Replace the 2TM PWB PL 12 6 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs H1 4000 H2 7000 DUP Module Communication Failure RAP Communication error occurred between the MCU PWB and the DUP Module Initial Actions Refer to BSD 1 2 3 3 Reload paper in the tray correctly Remove foreign substances in the tray Power OFF ON Procedure Check the connection of each MCU PWB connector The correctly N Connect the connectors connectors are connected Check the connection of each DUP Module PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between J417 and J540 for an open circuit or a short circuit BSD 3 3 Flag 3 The wire between J417 and J540 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P417 A1 and t
388. irs Adjustments REP 13 3 1 12 2004 4 90 Initial Issue CCC118 WCM118 15 1 1 DADF ADF 1 Disconnect the connector Figure 1 Parts List on PL 15 1 1 Disconnect the connector Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress jOch41501 Figure 1 Disconnecting the connector j0ch41501 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 91 REP 15 1 1 2 Remove the screws Figure 2 3 Remove the DADF ADF Figure 3 1 Remove the screws 2 1 Remove the DADF ADF jOch41502 jOch41536 Figure 2 Removing the screws j0ch41536 Figure 3 Removing the DADF ADF j0ch41502 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 Initial Issue REP 15 1 1 4 92 CCC118 WCM118 REP 15 1 2 DADF ADF Platen Cushion Parts List on PL 15 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off pl
389. isplayed which indicates the state observed when Start is pressed down Enter a specific Chain Func and press Start down The value is not changed with state change Result displaying value 0000 to 9999 four digit decimal numeral When Start is pressed down the Chain Func Code will be sent out to MCU to the effect that A D Input Test is requested Any response is waited for operation will be judged as complete with a test result displayed on UI Table 1 Analog Check List Input If any response is sent back the Code If Stop is pressed down on the A D Input Test screen 0 0 will be sent out as a Chain Func Chain Func Sub Name Min Max Description 7 1 TRAY TRAY1 SIZE SENSOR 0 1023 Current Tray1 Size SNR AD Value Monitor 7 2 TRAY TRAY2 SIZE SENSOR 0 1023 Current Tray2 Size SNR AD Value Monitor 7 3 TRAY TRAY3 SIZE SENSOR 0 1023 Current Tray3 Size SNR AD Value Monitor 7 4 TRAY TRAY4 SIZE SENSOR 0 1023 Current Tray4 Size SNR AD Value Monitor 7 6 TRAY MSI SIZE SENSOR 0 1023 Current MSI Size SNR AD Value Monitor 9 30 XERO BTR MONITOR VOLTAGE INPUT 0 1023 10 20 FUSER FUSER CONTROL SENSOR FS1 0 1023 Standby Temp Monitor 15 60 Procon Temp Sensor 140 710 15 61 Procon Hum Sensor 36 400 15 62 Procon ATC Sensor 200 800 Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 39 R W Input Output Check
390. it N Repair the open circuit short circuit Manually rotate the Main Motor rotor It rotates smoothly N Check for foreign substances that are interfering with operation or installation failure Foreign substances or installation failure are found A Status Indicator RAPs 12 2004 Initial Issue U1 1000 2 58 CCC118 WCM118 03 5000 ROS Motor Failure RAP After the ROS Motor started rotating the ROS Motor rotation speed did not reach the specified value within the specified time The light intensity of the LD did not reach the specified value Initial Actions Refer to BSD 6 4 6 5 Power OFF ON Procedure Check the connections of P J406 P J140 and P J130 P J406 P J140 and P J130 are connected correctly Y N Connect P J406 P J140 and P J130 Check the wire between J406 and J140 BSD 6 4 Flag 1 Flag 2 and between J406 and J130 for an open circuit or a short circuit BSD 6 5 Flag 1 The wires between J406 and J140 and between J406 and J130 are conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Execute Input Output Check 6 15 ROS MOTOR The ROS Motor can be heard Y N Measure the voltage between the MCU PWB P406 7 and the GND BSD 6 5 Flag 1 The voltage is 24VDC Y N Measure the voltage between the PWB P400 1 and the GND BSD 1 1 Flag 1 The voltage is 24VDC Y Measure the voltage between the Power Unit P522
391. it Measure the voltage between the STM PWB J548C 3 and the GND BSD 8 2 Flag 2 The voltage is approx 5VDC Replace the STM PWB PL 13 6 Measure the voltage between the STM PWB J548C 5 and the GND BSD 8 2 Flag 1 Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The voltage changes N Replace the 2 Feed Sensor PL 13 5 Replace the STM PWB PL 13 6 Replace the MCU PWB PL 9 1 C8 3000 Tray 3 Feed Out Sensor Static JAM RAP Paper remains on the Tray 3 Feed Out Sensor Initial Actions Refer to BSD 8 8 Power OFF ON Procedure Execute Input Output Check 8 8 Tray 3 Feed Out Sensor Place paper in front of the Tray 3 Feed Out Sensor PL 12 5 The display changes N Check the connections of P J821 P J841 and P J548 P J821 P J841 and P J548 are connected correctly Connect P J821 P J841 and P J548 Check the wire between J821 and J548 for an open circuit or a short circuit BSD 8 3 Flag 1 Flag 2 The wire between J821 and J548 is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the 2TM PWB P548 8 and the GND BSD 8 3 Flag 2 The voltage is approx 5VDC Y Replace the 2TM PWB PL 12 6 Measure the voltage between the 2 PWB P548 10 and the GND BSD 8 3 Flag 1 Place paper in front of the 3 Feed Out Sensor PL 12 5 The
392. it or a short circuit BSD 7 7 Flag 1 The wire between J220B and 4549 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Return the Tray 4 Feed Lift Up Motor to its original position Replace the 3 Feed Lift Up Motor PL 12 3 Replace the 2TM PWB PL 12 6 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs C3 2000 C3 3000 Registration Sensor On JAM 3 Feed After the Tray 3 Feed Out Sensor turned On the Registration Sensor did not turn On within the specified time Initial Actions Refer to BSD 7 6 8 6 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an ope
393. itch Assy RAP Procedure Manually activate the switches of the relevant Paper Size Switch The move smoothly Y N Replace the relevant Paper Size Switch PL 2 1 PL 13 1 PL 12 1 relevant switches Execute the following Diags Activate SW5 of the relevant Paper Size Switch Tray 1 Input Output Check 7 26 Tray 1 Paper Size Switch SW5 Tray 2 Input Output Check 7 27 Tray 2 Paper Size Switch SW5 Tray 3 Input Output Check 7 28 Tray 3 Paper Size Switch SW5 Tray 4 Input Output Check 7 5 Tray 4 Paper Size Switch SW5 The display changes Check the connections of the following connectors Tray 1 P J109 P J412 Tray 2 P J184 P J548C Tray 3 P J820 P J548 Tray 4 P J824 P J548 The connectors are connected correctly N Connect the connectors Check the following harnesses for an open circuit or a short circuit Tray 1 Between J109 and J412 BSD 7 1 Flag 1 Flag 2 Tray 2 Between J184 and J548C BSD 7 2 Flag 1 Flag 2 Tray 3 Between J820 and J548 BSD 7 3 Flag 1 Flag 2 Tray 4 Between J824 and J548 BSD 7 4 Flag 1 Flag 2 The relevant harnesses are conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the following points and the GND Tray 1 MCU PWB P412 4 BSD 7 1 Flag 4 Tray 2 STM PWB P548C 9 BSD 7 2 Flag 4 3 2TM PWB P548 14 BSD 7 3 Flag 4 Tray 4 2TM PWB P548 7 BSD 7 4 Flag 4 The voltage is the specifi
394. itial Issue PL 15 3 5 62 CCC118 WCM118 PL 15 4 DADF ADF Feeder Component Item Part Description 1 059K35890 Upper Feeder Assembly PL 15 9 2 802E68680 Top Cover REP 15 4 1 3 059K35910 DADF Lower Feeder Assembly PL 15 5 059K35920 ADF Lower Feeder Assembly PL 15 5 1 PL15 9 4 Pin P O PL 15 2 Item 1 3 PL15 5 Re 10 51504 Initial Issue 12 2004 Parts List CCC118 WCM118 5 63 PL 15 4 PL 15 5 DADF ADF Lower Feeder Component Item Part Description PL15 5 1 127K40110 Document Read Motor 2 Bracket PL 15 4 3 2913 16 18 22 27 3 Bearing Oil less P O PL 15 5 29 3 1 6 18 22 24 27 Item 29 4 Gear 101T 16T P O PL 15 4 Item 3 5 Gear 22T P O PL 15 4 Item 3 6 Gear 20T P O PL 15 4 3 7 Bracket P O PL 15 4 Item 3 8 121K34450 Exit Reverse Solenoid DADF Only 9 DADF Lower Feeder Assembly PL 15 6 P O PL 15 4 Item 3 ADF Lower Feeder Assembly PL 15 6 P O PL 15 4 Item 3 10 121K34460 Document Registration Clutch 11 Gear 51T 17T P O PL 15 4 Item 3 12 Bearing Oil less P O PL 15 4 Item 3 13 Gear 39T P O PL 15 4 Item 3 14 005K07190 Torque Limiter DADF Only 15 Gear 24T ADF Only PL 15 4 Item 3 16 Bracket P O PL 15 5 Item 29 17 Damper P O PL 15 5 Item 29 18 127K40120 Document Drive Motor 19 Bracket P O PL 15 4 Item 3 20 121K34460 Exit Reverse Clutch DADF Only 21 Bearing Oil less P O PL 15 4 Item 3 22
395. l P O PL 15 8 Item 25 11 Gear 18T P O PL 15 8 Item 25 12 Exit Roll Drive Shaft P O PL 15 8 Item 25 13 Release Shaft P O PL 15 8 Item 25 14 Front Release PL 15 8 Item 25 15 Spring Plate P O PL 15 8 Item 25 16 Spring Plate P O PL 15 8 Item 25 17 Plate P O PL 15 6 Item 1 18 Retard Roll Chute REP 15 8 1 P O PL 15 6 Item 1 19 Retard Roll Drive Shaft P O PL 15 6 ltem 1 20 Bush P O PL 15 6 Item 1 21 Bush P O PL 15 6 Item 1 22 Spring Coil P O PL 15 6 Item 1 23 Retard Roll REP 15 8 1 P O PL 15 6 Item 1 24 Gear 20T P O PL 15 6 Item 1 25 Exit Roll Assembly DADF Only O PL 15 6 Item 1 Exit Roll Assembly ADF Only PL 15 6 Item 1 j0ch51508 Initial Issue 12 2004 Parts List CCC118 WCM118 5 67 PL 15 8 PL 15 9 Upper Feeder Assembly Item Part Description 1 B Lock Lever P O PL 15 4 Item 1 2 Spring P O PL 15 4 Item 1 PL15 9 A 3 Main Shaft P O PL 15 4 1 1 4 Bearing P O PL 15 4 1 5 Pickup 15 9 1 PL 3723 26 15 4 Item 1 6 Pickup Roll Shaft P O PL 15 4 Item 38 18 22 1 7 Housing P O PL 15 4 Item 1 8 Gear 18 22 P O PL 15 4 1 9 Feed REP 15 9 1 P O PL 15 4 Item 1 10 Gear 22 P O PL 15 4 Item 1 11 Plate PL 15 4 Item 1 12 Spring Box P O PL 15 4 Item 1 13 Spring Coil P O PL 15 4 Item 1 14 Spring Housing P O PL 15 4 Item 1 15 Front Lock
396. l Issue Chain 7 Paper Supply 7 68 CCC118 WCM118 21 7 1 TRAY3 PAPER STACKING OPTION 2TM VO 8 14 FEED TRAY3 NO PAPER SENSOR PL123 J102B 2TM PWB 1 PLi26 VO Check 7 20 1 LIFT UP TRAYS FEED DOUBLE TRAY3 FEED LIFT UP MOTOR UFT UP la PLUG ON 24VDG CLOCK MOTOR J549 P661B J661B CLOCK 42208 a BLU ORN 1 i i CLOCK B PEU 1 p a 2 i d i CLOCK A i 814 2 5 BLU ORN i H wor i i CLOCK B i 16 15 1 6 BLU ORN i 1 12 4 i i 3 ORN ORN i P i i i i 1 1 4 8 RN 3 3 2TM FUSE1 i 24VDO feum LOADED PAPER i i 1 DOUBLE PLUG J101B J661B 8 1 i i i i i i i i i i f i i i 5 31206 we GRY m ax CH1 2 23 0 DC COM CH1 2 554 12000 n 1 GRY 6 006 CH1 2 i 26 VIO DC COM CH1 2 I O Check 7 15 1 TRAY3 LEVEL SENSOR LEVEL UP H 5VDC 1 0 Check 7 9 1 TRAY3 NO PAPER SENSOR 1 PAPER SENSED L 5VDC Figure 7 TRAY3 PAPER STACKING OPTION 2TM j0ch90707 j0ch90707 Initial Issue CCC118 WCM118 12 2004 7 69 Wiring Data Chain 7 Paper
397. l Issue REP 7 2 1 4 32 CCC118 WCM118 9 1 1 PWB Parts List on PL 9 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE Static electricity may damage electrical parts Always wear a wrist strap to protect electrical parts from static damage If a wrist strap is not available touch some metallic parts before servicing to discharge the static electricity CAUTION Do not replace the MFC PWB PL 11 6 at the same time As the MFC PWB contains the BACK UP1 and BACK UP2 billing data if it is replaced at the same time the billing data cannot be restored to the new MCU PWB MASTER 1 Backup the IOT adjustment values and settings stored in the MCU PWB to the IOT NVM List before replacement 2 If necessary backup the contents of the IOT counter and the FAIL JAM Error History to the machine s Machine Log Sheet 3 When replacing the MCU PWB replace the EP ROM with the contents of the MCU PWB before replacement Figure 1 j0ch40901 Figure 1 Installing the EP ROM j0ch40901 Replacement 1 Afte
398. losing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Clear away the foreign substances and paper powder Correct the distortion Check the connection of each Exit Reverse Solenoid Exit Reverse Clutch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Execute STATUS 051 Document Feed Sensor Place paper in front of the Document Feed Sensor PL 15 9 receiver The display changes Replace the DADF ADF PWB PL 15 3 Check the connection of each Document Feed Sensor and DADF ADF PWB connector Replace the Document Lead Edge Sensor PL 15 7 followed by the DADF ADF PWB PL The connectors are connected correctly 15 3 Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 2 Flag 3 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit short circuit Measure the voltage between the DADF ADF PWB DF CN10
399. ly Check the operation of the Guide Actuator The Guide Actuator works Set the guide correctly Check the installation of the relevant Paper Size Switch The Paper Size Switch is installed correctly Install the relevant Paper Size Switch PL 2 1 PL 13 1 PL 12 1 correctly Go to the OF 11 SIZE SWITCH ASSY RAP Replace the MCU PWB PL 9 1 Status Indicator RAPs OF4 OF5 12 2004 2 112 Initial Issue CCC118 WCM118 OF6 Cover Left Cover Assembly Open The Left Cover Assembly is open Initial Actions Refer to BSD 1 1 1 4 Power OFF ON Reload the tray Procedure Check the opening closing of the Left Cover Assembly The Left Cover Assembly can be opened closed N Correct the installation the Left Cover Assembly Check the installation of the Left Cover Interlock Switch The Left Cover Interlock Switch is installed correctly N Install the Left Cover Interlock Switch correctly Execute Input Output Check 1 1 Left Cover Interlock Switch Open and close the Left Cover Assembly The display changes Y N Check the connections of P J120 and P J405 P J120 and P J405 are connected correctly N Connect P J120 and P J405 Check the wire between J405 and J120 for an open circuit or a short circuit BSD 1 4 Flag 8 Flag 4 The wire between J405 and J120 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Ch
400. ly Y N Connect P J101B P J661B and P549 Check the wire between J101B and J549 for an open circuit or a short circuit BSD 7 7 Flag 2 Flag 3 The wire between J101B and J549 is conducting without an open circuit or a short circuit Y Repair the open circuit or short circuit Measure the voltage between the 27M PWB P549 22 and the GND BSD 7 7 3 The voltage is approx 5VDC Y N Replace the 2TM PWB PL 12 6 Measure the voltage between the 27M PWB P549 24 and the GND BSD 7 7 Flag 2 Activate the actuator of the Tray 3 Level Sensor PL 12 3 The voltage changes Y N Replace the Tray 3 Level Sensor PL 12 3 Replace the 2TM PWB PL 12 6 Replace the 2TM PWB PL 12 6 Status Indicator RAPs H1 3000 12 2004 Initial Issue CCC118 WCM118 1 4000 Tray 4 Lift Up After the Tray 4 Feed Lift Up Motor turned On the Tray 4 Level Sensor did not turn within the specified time The Tray 4 Paper Size Switch detected no tray Initial Actions Refer to BSD 7 8 Reload paper in the tray correctly Remove foreign substances in the tray Power OFF ON Procedure Remove the tray and reinstall The Tray 4 Feed Lift Up Motor can be heard Y N Execute Input Output Check 8 15 Tray 4 Feed Lift Up Motor The Tray 4 Feed Lift Up Motor PL 12 3 can be heard Y N Check the connections of P J220A P J661A and P549 P J220A P J661A and
401. m 1 18 Coupling Gear 13 P O PL 12 2 Item 28 19 Gear 13T 60T P O PL 12 2 Item 28 20 60 12 2 Item 28 21 Bracket P O PL 12 2 Item 1 22 Lift Up Shaft P O PL 12 2 1 23 Stopper PL 12 2 Item 1 24 Seal P O PL 12 2 Item 1 25 Tray P O PL 12 2 Item 1 26 010E93341 Slide Lock 27 604K20550 Tray Label Kit 28 604K20540 Tray Gear Kit 2 jOch51202 Parts List 12 2004 Initial Issue PL 12 2 5 44 CCC118 WCM118 PL 12 3 Tray 3 4 Feeder 2Tray 29 Spacer P O PL 12 1 Item 6 PL 12 1 Item 7 Description 30 Gear 13T P O PL 12 1 Item 6 PL 12 1 Item 7 31 Support Assembly P O PL 12 1 Item 6 PL 12 1 Item 7 1 Upper Frame PL 12 1 6 32 Nudger Roll REP 12 3 1 P O PL 12 3 Item 42 PL 12 1 Item 7 33 Gear 25 P O PL 12 1 6 PL 12 1 Item 7 2 127K38170 Tray 3 4 Feed Lift Up Motor 34 Bearing P O PL 12 1 6 PL 12 1 7 3 Bracket P O PL 12 1 Item 6 PL 35 Gear 34T P O PL 12 1 6 PL 12 1 Item 7 12 1 Item 7 36 Lever PL 12 1 6 PL 12 1 7 4 014E44770 Spacer P O PL 12 1 Item 6 PL 37 Bearing P O PL 12 1 Item 6 PL 12 1 Item 7 12 1 Item 7 38 Washer P O PL 12 1 Item 6 PL 12 1 Item 7 5 Gear 31T P O PL 12 1 Item 6 PL 39 Lower Frame P O PL 12 1 6 PL 12 1 Item 7 12 1 Item 7 40 Holder P O PL 12 1 6 PL 12 1 7 6 Spring PL 12 1 6
402. mm 1 115 4 1 2T7 7 Print time at high resolution is half of that in fine mode When DIS T7 7 is Oms or 5ms bit 23 22 21 are 111 001 110 bit46 must be set to 0 Setting to half the time is not allowed because it is not recommended to set to half of 5msec Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 51 GP 2 GP 3 System Clear You can use System Clear by the following methods Depending on the System Clear Func tion the available functions differ Procedure iNormal System Clear 1 Enter the DIAG by the following procedure At power on press 0 START at the timing of the Xerox Logo is appeared within the specified time after the machine completely starts up 2 Enter the Item No of the clear Refer the Table 1 select Next using Select button 3 The display is changed to CE Settings screen 4 Switch the power off and on Table 1 System Clear Function List GP 4 Country Code changing You can change the Country Code to configure the machine setting for tfe appropriate Country NOTE The Country Code that does not exist in the Language ROM is inhibited Procedure 1 Enter the DIAG by the following procedure At power on press 1 START at the timing of the Xerox Logo is appeared within the specified time after the machine completely starts up The display is changed to Country Code screen Enter the Country Code Refer the Table 1 and press the Enter button Switch the power
403. move a sheet of paper from tray that will be used for edge erase check MENT b Draw a line to the edge of each side of the paper 4 Check that all image is erased that is within 2mm of the edge of the paper a Place test pattern on document glass b Select the tray where paper was removed and used to make test pattern c Make acopy and check that 2mm of the line at each edge is erased d Ifthe edge erase is in spec no adjustment is required Go to step 5 If the edge erase is not in spec go to the adjustment 5 Reset NVM 23 24 If value in NVM 23 24 was originally 1 step 2f go back to perform step g to reset the value to 1 Then return to Call Flow If the value was already at 0 return to Call Flow Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 125 ADJ 9 1 2 ADJ 9 2 1 ESS Firmware Version Downloading Purpose To download the version of firmware the ESS PWB for both Standard and PostScript options NOTE There are 3 types of procedure for downloading as follows Using the USB Port Using the Network Port Using the Parallel Port Check the current software versions 1 Press the Machine Status button 2 Enter Report List Print Jobs Print the System Settings List and check the software ROM version Select the method as appropriate to your PWS and the cables you have If your PWS has Windows 98 you should use either the Network or the Parallel procedures If you have Windows 2000 or XP opera
404. n NOTE The colors on the display are reversed to indicate Diagnostic Mode If diagnostics cannot be entered press the Clear button then perform this procedure again Copies can be made from this screen Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 3 Entering Diagnostic Mode Exiting Diagnostic CE Settings CSE diagnostic activities can be selected from the CE Settings screen Procedure 1 Enter Diagnostic Mode refer to Entering Diagnostic Mode 2 Press the Log in Out button 3 Select System Settings 4 Select CE Settings and press the Enter button NOTE Map of routines within CE Settings Figure 1 Version MC No MFC Regist Status Soft Switch EPA Country Code Carriage Scanner Adjust File Dump Memory Dump Mem Contents CE Report Protocol Now Protocol NG one IIT Billing Chain Function Test Print R W_ A D Check 10 Check Check _ NVM Initialize S2E Settings RAM Settings 10 61010 Figure 1 Diagnostic Menu 0 61010 General Procedures Information 12 2004 Initial Issue CE Settings 6 4 CCC118 WCM118 Version The following software versions are displayed on the UI Ref The following items are stated on CE Report as well MC N
405. n circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 Execute Input Output Check 8 13 Tray 2 Feed Lift Up Motor ON The Tray 2 Feed Lift Up Motor PL 13 3 can be heard Y N Connect P J281 and P J661C Check the wire between J281 and J661C for an open circuit or a short circuit BSD 7 6 Flag 1 The wire between J281 and J661C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Tray 2 Feed Lift Up Motor PL 13 3 followed by the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 N Check the connections of P J281 and P J661C P J281 and P J661C are connected correctly A Status Indicator RAPs 12 2004 Initial Issue C3 3000 118 WCM118 C4 0000 4 Feed Sensor On JAM 4 Feed After the Tray 4 Feed Lift Up Motor turned On the Tray 4 Feed Out Sensor did not turn On within the specified time Initial Actions Refer to BSD 7 8 8 3 Power OFF ON Procedure Check the Transport Roll for wear and
406. n enne 2 81 92xxxx DCN Received While Waiting For Command Other Than DCN In PHASE B RAP 2 81 95xxxx Time out 10 sec After Detecting Low Speed Flag While Waiting For Image Signal Car rier HMCD ON Detection RAP iii 2 82 96xxxx Carrier Was Broken Within 15 sec When Receiving G3 Image Signal RAP 2 82 97 T2 Time OUE RAP mm rh OE 2 83 98xxxx DCN Received While Waiting For Command Other Than DCN In PHASE D 2 83 99xxxx PRI Q Received RAP inerte 2 84 9Axxxx Decoding Error RAP rented nene in eran gni 2 84 9Cxxxx CRP Was Received Three Times While Waiting For Response To Initial Identification Signa RAR 2 85 9Dxxxx Command Error For Receive Carrier Was Not Broken 2 85 9 EOR Q RA P e Tae PE Tear ea a paa dn kaaran aa na 2 86 BOxxxx Power Supply Was Cut 2 86 B2xxxx System Error RAP tise nein niter rete i enceinte ares 2 87 4 Modem Error RAP initial 2 87 B5xxxx Modem Error During Send RAP 2 88 B6xxxx Modem Error During Receive RAP 2 88 B7xxxx Image Data Conversion System Error 2 89 Status Indicator RAPs 12 2004 Initial Issue CCC118 WCM118 C1 3000 Registration Sensor On JAM 1 Feed After the Tray 1 Feed Clutch turned On the Registration Sensor did not turn On within the specified time Initial Actions
407. n of the Tray 2 Paper Size Switch The Tray 2 Paper Size Switch is installed correctly Y N Install the Tray 2 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP H4 3000 Tray 3 Cassette Size Failure RAP Paper is loaded in Tray 3 but the tray is unable to detect the paper size Initial Actions Power OFF ON Check the operation of the guide Procedure Remove Trays 3 and 4 Replace Tray 3 with Tray 4 H4 3 occurs N Replace the faulty part of the 3 Actuator Check the installation of the Tray 3 Paper Size Switch The Tray 3 Paper Size Switch is installed correctly N Install the Tray 3 Paper Size Switch correctly Go to the OF 11 SIZE SWITCH ASSY RAP Status Indicator RAPs H4 2000 H4 3000 12 2004 2 30 Initial Issue CCC118 WCM118 H4 4000 4 Cassette Size Failure Paper is loaded in Tray 4 but the tray is unable to detect the paper size Initial Actions Power OFF ON Check the operation of the guide Procedure Remove Tray 3 and Tray 4 Replace Tray 4 with Tray 3 H4 4 occurs N Replace the faulty part of the 4 Actuator Check the installation of the Tray 4 Paper Size Switch The Tray 4 Paper Size Switch is installed correctly N Install the Tray 4 Paper Size Switch correctly Go to the OF11 SIZE SWITCH ASSY RAP H7 3000 2TM NVM Out Of Order RAP NVM data error occurred in the 2TM PWB Initial Actions Refer to BS
408. n on the power again The same problem reoccurs N End Replace the 1 PWB PL 9 3 followed by the PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 83 Status Indicator RAPs 97 98 99xxxx PRI Q Received The PRI Q signal was received as a post message a wrong code was set but transmission was normal 9908xx The PRI Q signal was received 9909xx The PPS PRI Q signal was received Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 9Axxxx Decoding Error RAP When receiving the ECM image signal the line could not decode within 35 sec 9A09xx When receiving the ECM image signal the signal could not be decoded within 35 sec Decoding error or MMR decoding error occurred 9ABxxx Decoding error or JBIG system error occurred Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use another line Re send Procedure Check
409. n to ensure that there are no jobs in progress 1 Open the Top Cover PL 15 4 jOch41520 Figure 1 Open the Retard Roll Assembly j0ch41520 Repairs Adjustments 12 2004 Initial Issue REP 15 8 1 4 112 CCC118 WCM118 3 Remove the plate Figure 2 4 Remove the Retard Roll Figure 3 1 Remove the Tapping Screws x2 1 Remove the Retard Roll with the bearings 2 Remove the plate while capturing the springs jOch41522 0 41521 Figure 3 Removing the Retard Roll j0ch41522 Figure 2 Removing the plate j0ch41521 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 113 REP 15 8 1 5 Remove the Retard Roll Figure 4 Replacement 1 Note position of bearings and then remove the bearings x2 1 To install carry out the removal steps in reverse order while noting position of bearings in step 5 2 When replacing enter Diag mode Select CE Setting Counter and then IIT Clear the counter Feed and Feed DUP DADF Retard Roll j0ch41523 Figure 4 Removing the bearings j0ch41523 Repairs Adjustments 12 2004 Initial Issue REP 15 8 1 4 114 CCC118 WCM118 REP 15 9 1 Pickup Roll Feed Roll Parts List on PL 15 9 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memo
410. nce you have found the File name Click on Next In the Firmware Update Tool select Network Port 9100 Click Next Select Search wait until the machine is found Check that the correct machine IP address is displayed and select it Check the Version This will display the version of the software you are about to down load Select Next The Download will start and takes approximately 10 minutes The data transfer status is shown in the Firmware Update Tool window Update in Progress When updating is completed the Firmware Update Tool Result window will be displayed Click Finish The Machine will reboot and come up to the Ready to Copy Mode when finished On the PWS select finish and Click Yes to exit the program The Software Download is now complete Compare a new configuration sheet to the one printed at the start of the instructions M 118 and M118i PARALLEL FIRMWARE DOWNLOAD 1 Power off the Machine and the PWS 2 Plug the parallel cable into the Parallel port on the ESS PWB and to your PWS Repairs Adjustments 12 2004 Initial Issue ADJ 9 2 1 4 126 CCC118 WCM118 3 Power on the Machine into the Download Mode When the Please Wait AND the Xerox ADJ 9 11 1 Version Upgrade logo is displayed press the Power Save and the C buttons at the same time until Down load is displayed Purpose 4 Power on the PWS To upgrade the version of software in the MFC PWB and the EXT PWB 5 Open the PWS Firmware
411. nd Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 75 71 72 Status Indicator RAPs 74 Transmission Error 74 The DIS or the signal was received three times while waiting for a response to the TCF signal The TSI or the DCS signal and the TCF signal were sent three times but there was no response The FTT signal was received two times even though the TCF signal that was sent at the lowest data rate Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 76xxxx Polarity Reversal Detected Other Than While Waiting To Receive Initial Identification Signal RAP 7603xx Polarity reversal was detected while
412. nd Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 63 U6 3000 U6 4000 06 5000 CPU Power To Access NVM Is Not Enough RAP The MCU PWB NVM suffered an internal failure during the data write operation Initial Actions Refer to BSD 3 1 U6 6000 CRUM ASIC Failure RAP The CRUM Control ASIC failed Initial Actions Refer to BSD 9 1 Power OFF ON Power OFF ON Procedure Procedure Check the ROM version by executing NVM 60 1 ROM Version The ROM is the latest Check the connection of each PWB connector The connectors connected version correctly N N Replace the ROM with the latest version Connect the connectors Replace the MCU PWB PL 9 1 Turn on the power again U6 6 reoccurs N Replace the MCU PWB PL 9 1 Status Indicator RAPs 12 2004 Initial Issue U6 5000 U6 6000 2 64 CCC118 WCM118 21 0000 Billing Counter The readings of 3 types of billing counters were all different Initial Actions Refer to BSD 3 1 Power OFF ON Procedure In the diag mode perform the procedure in Chapter 6 Counter Initial Issue 12 2004 Status Indicator RAPs 118 WCM118 2 65 Z1 0000 Status Indicator RAPs 12 2004 Initial Issue Z1 0000 2 66 CCC118 WCM118 00 Polling Operation Error The DIS signal was received but there was no document in the self terminal Polling Receive was spe
413. ne Monitor Volume on off Line Monitor Volume applies when dialing and establishing nications The value set in MODE120 Bit4 determines the monitor gradations 000 Off 001 On 072 1 Multiple Up Send Size Sets whether to send 2 Up originals in A4 or send according to detected size 0 Auto reduction 1 Original size 072 2 F Code Capability O Sets whether to enable F Code capabilities during G3 communications 0 Disable 1 Enable 072 7 5 Dialed ID Display Order Setting O Sets the display print order of destination 10 in screens reports 1 One touch dial names 2 touch dial numbers 3 Dialed number full number 6 Standard ID TSI CIG number 000 Display pattern 1 1 gt 2 gt 3 gt 6 001 Display pattern 2 6 gt 1 gt 2 gt 3 010 Display pattern 3 1 gt 2 gt 3 gt 6 011 Displays CSI gt Dialed number 100 Display pattern 4 3 gt 2 gt 1 gt 6 101 Setting is prohibited 074 0 Receive in Memory Setting Sets whether to receive in memory This setting is only available when MODE075 MODE075 are set to 1 Enable 0 Disable 1 Enable 075 0 Toner Empty Receive in Memory Sets whether to receive in memory after toner empty notification 0 Disable 1 Enable 075 1 Drum Life Notification Receive O Sets whether to receive in memory when drum life notification occurs 0 Disable 1 Enable Memory Initial Issue General Procedures Information CCC118 WCM118 1
414. nes on copy are shorter enter a larger number by select ing or and then entering the new number NOTE The current APS Sensor Threshold Value will be displayed in the IIT Detect If distance between lines on copy are larger enter a smaller number by select Sensor Adjust screen ing or and then entering the new number 3 Check APS Sensor adjustment ii Press the Enter button to load the new number a Select Detect in the IIT Detect Sensor Adjust screen and press the Enter button d Exit Diagnostics refer to Entering Diagnostic Mode Record the values Table 1 Reduction Enlargement Adjustment uei detection value for the document detected by the APS Sensor will be Func No Name Min Initial Max Increment b Select Detect in the IIT Detect Sensor Adjust screen and press the Enter button 121 Platen FS Reduce Enlarge Adjustment 10 0 10 0 1 again Record the values 122 Platen SS Reduce Enlarge Adjustment 10 0 10 0 1 NOTE The APS Sensor will detect the document again The detection value will be displayed and confirmed 3 Go back to step 2 and verify the adjustment 4 Check the IIT Lead Edge Side Edge Registration ADJ 11 1 2 c If the values in steps and 4 are the same the check is good Exit Diagnostics refer to Entering Diagnostic Mode Return to Call Flow If the values in steps 3 and 4 are different go to the adjustment Adjustment 1 Press the Enter button to load the new value Go back to step 3 in the Check to
415. ng data is not existed in the page data 116 750 Banner Sheet Cancelled Return Banner Sheet Tray to normal see Detection Requirements or change Banner Sheet Tray 116 780 Attached document of e mail to XXX Error 116 799 Decode Error in MF SYS Status Indicator RAPs 12 2004 2 108 Initial Issue CCC118 WCM118 OF1 Warning Toner Cartridge Was PRENEAR Empty RAP Toner in the Toner Cartridge is running low However it can be still used Initial Actions Refer to BSD 9 1 9 3 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Repair the failure and remove the foreign substances Check the connection of P J403 P J403 is connected correctly N Connect P J403 A Check the wire between P127 and J414 for an open circuit or a short circuit BSD 9 1 Flag 3 Flag 4 The wire between P127 J414 is conducting without an open circuit or a short circuit N Repair the open circuit short circuit Measure the voltage between the MCU PWB J414 6 and the GND BSD 9 1 Flag 4 The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the Toner Cartridge PL 4 1 the Toner CRUM PWB PL 4 2 and the MCU PWB PL 9 1 Check the wire between J403 and P610 for an open circui
416. ngle 5 51 PL 13 2 Tray Assembly Single 5 52 5 Fuser PL 13 3 Tray Feeder Single 2 5 53 5 20 13 4 Left Cover Single 5 54 PL 13 5 Takeaway Roll Single 5 55 6 Exit El ctrical Singl Tray 5 56 PE 6 1 ExIUASsembly s c at ta NR test Eu 5 21 PLE 13 7 s in He lie e 5 57 PL 6 2 Exit ASsembly tetro eene den te ee di set ner dt lines 5 22 PL 6 3 523 14 Mobile Stand PL 14 1 MobileStand iii 5 59 7 MPT PL 7 1 MPT Unit 5 24 15 DADF ADF PL 7 2 Lower Frame Assembly 5 25 PL 15 1 DADF ADF Assembly siennes 5 60 79 55 35 tenets ore ete me ne mien rte cate unes 5 26 PL 15 2 DADF ADF Component Cover 5 61 PL 15 3 DADF ADF Base Cover 5 62 8 Duplex PL 15 4 DADF ADF Feeder COMPONENT 5 63 PL 8 1 Duplex Assembly trt neta pe aai rende sid ea eet ted 5 27 PL 15 5 DADF ADF Lower Feeder Component 5 64 PE 8 2 Assembly intr ee petrae edet e CH Rae de pe nean 5 28 PL 15 6 DADF ADF Retard Roll Component 5 65 PL 15 7 DADF ADF Lower Feeder Assembly 5 66 9 Electrical Components PL 15 8 DADF ADF Retard Roll Assembly ssssssssssssssssssessssssssssssssssssetsssses
417. nitial Value 1 Count R W Init Remarks 60 26 Serial Code1 0 254 0 1 O O X 60 27 Serial Code2 0 254 0 1 60 28 0 254 0 1 60 29 4 0 254 0 1 O O X 60 30 Serial Code5 0 254 0 1 X 60 31 Serial Code6 0 254 0 1 60 32 7 0 254 0 1 7 10 0 60 33 Serial Code8 0 254 0 1 O O X 60 34 Serial Code9 0 254 0 1 60 35 10 0 254 0 1 O O X 60 36 Product Code1 0 254 0 1 X 60 37 Product Code2 0 254 0 1 X 60 38 Product Code3 0 254 0 1 O O X 60 39 Product Code4 0 254 0 1 X 60 40 Product Code5 0 254 0 1 60 41 0 254 0 1 60 42 Product 7 0 254 0 1 60 43 Product Code8 0 254 0 1 Table 9 NOHAD CE access Chain Func Value Initial Value 1 Count R W Init Remarks 50 14 Condensation detection 0 1 1 O X X 0 Non condensation mode 1 Condensation mode 50 16 Condensation improvement timer 0 120 0 1 min O O O The delay timer to the power save at the Condensation mode General Procedures Information 12 2004 Initial Issue NVRAM R W 6 30 CCC118 WCM118 Table 10 CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 20 1 LEAD REGI ADJUSTMENT ALL TRAY 0 66 33 0 135mm
418. nk Description Corrective Action 116 379 MCC Mail Contents Creator Fatal Error Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 385 IDC Software Fail Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 389 Additional RAM not installed though necessary Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 390 Version mismatch between standard ROM and NVM Initialize NVM according to the LCD display When not initializing NVMs use the matched version of Standard ROM 116 395 USB related Fatal Error Power OFF ON If continue perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB Status Indicator RAPs 12 2004 2 106 Initial Issue 118 WCM118 Table 1 ESS Failure List Chain Link Description Corrective
419. nnected cific country Refer to GP 4 Password Auditron and Card Auditron EP A do not coexist If EP A is connected with Password Auditron enabled a device failure will be declared While EP A is connected Password Auditron setting cannot be changed to Enabled guarded on the UI screen NOTE Even if an actually connected EP A related product is disconnected the setting will not automatically be rewritten General Procedures Information 12 2004 Initial Issue EP A Country Code 6 16 CCC118 WCM118 Carriage Lock Moving a carriage locking position This is used to secure the carriages during a transport Scanner Adjust The function of adjusting a threshold for the Platen Scan Size Detection Sensor Through an operation on the UI the Scan Size Detection Sensor automatically calculates a threshold and saves the value There is no function of changing a threshold manually Press the button down until the carriages move to the position where they should be secured Maintenance Moving carriages to the maintenance position The function of moving the carriages to the position fixed for maintenance Press the button down until the carriages move to the maintenance position For the adjustment see ADJ 11 1 4 APS Sensor Initial Issue CCC118 WCM118 12 2004 6 17 General Procedures Information Carriage Scanner Adjust General Procedures Information 12 2004 Initial Issue Carriage Scanner Adjust 6 18 CCC118
420. o The MC No of IOT is displayed Ref The following items are stated on CE Report as well Table 1 Table 1 Display Name Description Example of Display Item Name Description Example of Display MFC Displays a MFC version 043 MC No Serial No 180007TL200141 MCU Displays MCU version 1101 MC Code Product Code TL200141 DUP Displays a Duplex Tray Module version 1102 STM Displays a Single Tray Module version 0902 An entry is made in a specific Chain Func 2TM Displays a Two Tray Module version 0902 Language Displays a Language ROM version AAAAAAAAAA Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 5 Version MC No General Procedures Information 12 2004 Initial Issue Version MC No 6 6 CCC118 WCM118 Regist The function of adjusting the scanner IIT Each of the Platen ADF and DADF has the regist correction function and the magnification correction function The adjustment is reflected in all the copy fax and scanner functions Enter an appropriate Func No and adjust the value using 1 Regist Correction ADJ 11 1 2 ADJ 15 1 2 and 15 1 3 Regist Correction adjusts a scanning position DADF has settings for side 1 and side 2 each Platen ADF DADF 2 See Magnification Correction ADJ 11 1 3 Magnification Correction adjusts a scanning magnification ratio Platen ADF DADF 3 Regist Loop Amount Adj
421. of PWB 8 Remove the INV PWB Figure 7 1 Remove the screws 2 Remove the INV PWB Repairs Adjustments 12 2004 Initial Issue REP 11 5 3 4 72 CCC118 WCM118 11 6 1 PWB Parts List on PL 11 6 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress CAUTION Do not replace the MCU PWB PL 9 1 at the same time As the PWB contains the Master Billing Counter if it is replaced at the same time the Billing Counter cannot be stored in the new MFC PWB BACK UP1 and BACK UP2 1 Before replacing the MFC PWB print out the CE Report Section 6 Entering Diagnostic Mode 2 Backup the IIT FAX adjustment values and settings stored in the MFC PWB to the IIT NVM List before replacement 3 necessary backup the contents of the IIT counter and the FAIL JAM Error History to the machine s Machine Log Sheet 4 Remove the MFC and EXT PWB Box REP 11 1 2 bi Remove the PWB Figure 1 Remove the screws x3 Remove the MFC PWB 1 2 j0ch41137 Figure 1 Removing the PWB j0ch41137
422. of a 100 copy Figure 1 ei 1 0 e Rogm __ mFnmfel Fogm h __ mFnmfel rszdj al lll sine 7 79 8 al ll n E stn AOgIT _ Asgn E Ton ic alin Pee 27 27 rozoj al MPomftel Fogm h _ rmnEnmfel al Fn aun 9 558 258 S Sora al lll n iE au USCO XL 10 h a 2 Pogm h s al ain 20 1 gzudj al Il Sr gt j0ch3208 Figure 1 Side Edge Registration jOch3208 Table 1 Specification of Side Edge Registration Configuration Range Platen Simplex 2 1 Platen Duplex 2 5mm Platen MPT 3 0mm Initial Issue 12 2004 Image Quality CCC118 WCM118 3 15 Table 1 Specification of Side Edge Registration Configuration Range DADF Simplex 2 9mm DADF Duplex 3 2mm 1956 Skew Specification Procedure Use Side A of the Standard Test Pattern Skew must be within the following ranges with respect to each other at the two 10 mm reference lines shown Figure 1 10mm Ha33dJEEEEEEEEEEE333333 3339333 9 33333 10 3333333333EEEEEEEEEEE333333 EE31132321323EEEECEEEE CE 323332 7 EE33333333333EEEEEEEEEEE EE33333333333EEEEEEEEEEE 323138 7718 15 LEAD EDGE Rogm 25 al R h ogm n Bagn on rszdj
423. off and on Enter CE Settings gt gt Country Code and Confirm the Country Code Country Code ap D System Clear Function Function Outline Machine Model System 1 Soft Switch Clear Initializes the soft switches All models Table 1 Country Code Clear 2 User Data Clear Clears local office and division models Country Name Country Country Code data Algeria DZ 012 3 Destination Data Clear Clears destination data Model with fax Angola AO 024 4 Image Data Clear Clears image data Model with fax Argentina AR 032 5 Activity Log Clear Clears communication manage Model with fax Australia AU 036 Austria AT 040 6 Initialize Adj Setting Initializes adjustment data All models Bahrain BH 045 and values in the system data 7 Histroy Log Clear Clears jam fault and communi All models Belgium BE 056 cation error log data Botswana BW 072 8 IIT Counter Clear Initializes the IIT counter All models Brazil BR 076 10 All Clear Initializes data from 1 to 7 above All models Bulgaria BG 100 at a time excluding the IIT Burkina Faso BF 854 counter Burundi BI 108 Cameroon CM 120 Canada CA 124 Cape Verde CV 132 CAR CF 140 chad TD 148 Chile CL 152 Columbia CO 170 Congo CG 178 Cote d ivoire CI 384 Cyprus CY 196 Czech Republic CZ 203 Denmark DK 208 DR Congo ZR 180 E
424. oggle to Write d Select Chain and enter 23 ii Enter a new value to make the required change e Select Func and enter 24 n If the setting value is increased the erase value increases f Press the Start button to check that the value is 0 If the value is 0 go to step 3 If the setting value is decreased the erase value decreases ii Press the Start button to load the new value iv Verify the NVM change select Chain and enter chain number select Func g Wikite 23 24 NVM value to 0 refer toc N VIAM enter Func number press the Start button and value is displayed above Read i Select Chain and enter 23 Repeat steps b c and d if new value is not displayed Select Func and enter 24 3 Exit Diagnostics refer to Entering Diagnostic Mode ii Select Read to toggle to Write 4 Go back to step 4 of the Check to check Edge Erase iv Enter 0 v Press the Start button to load the new value Table 1 vi Verify the NVM change select Chain and enter chain number select Func and Chain enter Func number press the Start button and value is displayed above Read Func Name Min Initial Increment Owalle te not displayed 6 59 SIDE NORMAL ERASE ADJUSTMENT 16 0 254mm h Exit Diagnostics refer to Entering Diagnostic Mode 6 60 TOP NORMAL ERASE ADJUSTMENT 0 15 30 l0 135mm MARS atest pattern 6 63 END NORMAL ERASE SIDE REGI ADJUST 0 15 30 0 135mm a Re
425. oller software IIT DADF ADF chpr000xx2 Boot software chir000 Language data 001 configuration file unique for DC CP model 9 Remove Compact Flash card from PWS and reinstall in ADC PWB Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 127 ADJ 9 2 1 ADJ 9 11 1 10 Switch the machine The ROM update starts automatically when the power is turned on 11 After the update switch off the machine power 12 If machine is not equipped with Fax remove the ADC PWB For all machines reinstall the Rear Cover REP 15 2 4 13 Switch on the machine Verify machine operation Repairs Adjustments 12 2004 Initial Issue ADJ 9 11 1 4 128 CCC118 WCM118 ADJ 11 1 1 Carriage Assembly Position Adjustment Purpose To set the Platen Glass mode scan properly by adjusting the alignment of the Carriage Assem bly and the IIT Upper Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress Adjustment 1 Remove the following parts 5 Platen Cover PL 11 1 DADF ADF REP 15 1 1 Control Panel RE
426. ols indicate components that may be damaged by Electrostatic Discharge ESD 0700002 Figure 5 ESD warning Label Initial Issue CCC118 WCM118 12 2004 Introduction Electrostatic Discharge ESD Field Service Kit The purpose of the ESD Protection Program is to preserve the inherent reliability and quality of electronic components that are handled by the Field Service Personnel This program is being implemented now as a direct result of advances in microcircuitry technology as well as a new acknowledgment of the magnitude of the ESD problem in the electronics industry today This program will reduce Field Service costs that are charged to PWB failures Ninety percent of all PWB failures that are ESD related do not occur immediately Using the ESD Field Service Kit will eliminate these delayed failures and intermittent problems caused by ESD This will improve product reliability and reduce callbacks REFERENCE SYMBOLOGY Test data notes adjustments and parts lists are supportive to the BSD and RAP information This supportive data is referenced using the symbols shown in the following paragraphs TEST POINTS TEST DATA This symbol appears on the BSD The ESD Field Service Kit should be used whenever Printed Wiring Boards or ESD sensitive components are being handled This includes activities like replacing or reseating of circuit boards or connectors The kit should also be used in order to prevent additi
427. on Sensor PL 2 4 Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 E3 1000 Fuser Exit Sensor Off JAM RAP After the Fuser Exit Sensor turned On the Fuser Exit Sensor did not turn Off within the specified time Initial Actions Refer to BSD 4 1 10 2 Power OFF ON Procedure Check the installation of the Fuser The Fuser is installed correctly N Install the Fuser correctly Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 10 23 Fuser Exit Sensor Manually activate the actuator of the Fuser Exit Sensor PL 5 1 The display changes Check the connections of P J125 and P J421 correctly Connect P J125 and P J421 P J125 and P J421 are connected Check the wire between J125 and J421 for an open circuit or a short circuit BSD 10 2 Flag 2 Flag 3 The wire between J125 and J421 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the PWB P421 1 and the GND BSD 10 2 Flag 3 The voltage is approx 5VDC Replace the PWB PL 9 1 Measure the voltage between the MCU PWB P421 3 and the GND BSD 10 2 Flag 2 Place paper in front of the Fuser
428. onal damage when circuit boards are returned for repair The instructions for using the ESD Field Service Kit can be found in ESD Field Service Kit Usage in the General Procedures section of the Service Documentation Illustration Symbols Figure 6 shows symbols and conventions that are commonly used in illustrations X XXX This symbol placed above a signal NOTES ADJUSTMENTS PARTS LISTS PL2 XX whenever a test data reference is necessary in order to verify the presence of a signal This symbol is used to refer to notes The notes normally appear on the same page This symbol refers to adjustments on the Service Data Section This symbol refers to parts list on the Service Data Section PL indicates that this is a parts list reference and in this example the exploded view drawing is on Parts List 2 XX Parts list reference appear on the BSDs next to all replaceable parts shown on the diagram X This symbol is used to identify a test point test hole available for measuring a signal BSD GRAPHICS This symbol indicates the continuation of a signal line in vertical direction This symbol indicates the continuation of a signal line in a horizontal direction This symbol indicates the direction of signal flow This symbol indicates a feedback signal This symbol is used to show a twisted pair of wires X2XX X XXX X XXX X XXX name on a BSD
429. onnect the connectors Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 8Fxxxx PIN Received In Response To Post Message RAP 8F04xx The PIN signal was received while waiting for a response to the G3 mode post message 8F05xx The PIN signal was received while waiting for a response to the ECM mode post message 8FOBxx The PIN signal was received while waiting for a response to the RR signal Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 8Fxxxx 12 2004 2 80 Initial Issue CCC118 WCM118 91 No Response RAP T1 timed out while waiting for the initial identification signal 9102xx T1 timed out while waiting for the DCS signal 9107xx T1 timed out while waiting for the DCS signal after changing modes Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Use anot
430. onnections of P J182 and P J548C P J182 and P J548C are connected correctly N Connect P J182 and P J548C Check the wire between J182 and J548C for an open circuit or a short circuit BSD 8 2 Flag 1 Flag 2 The wire between J182 and J548C is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the STM PWB P548C 3 and the GND BSD 8 2 Flag 2 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 Measure the voltage between the STM PWB 548 5 and the GND BSD 8 2 Flag 1 Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The voltage changes N Replace the 2 Feed Out Sensor PL 18 5 Replace the STM PWB PL 13 6 Execute Input Output Check 8 14 Tray 3 Feed Lift Up Motor The Tray 3 Feed Lift Up Motor PL 12 3 can be heard N Check the connections of P J220B P J661B and P549 P J220B P J661B and P549 are connected correctly N Connect P J220B P J661B and P549 Remove the Tray 3 Feed Lift Up Motor PL 12 3 and the Tray 4 Feed Lift Up Motor PL 12 3 Replace the Tray 3 Feed Lift Up Motor with the Tray 4 Feed Lift Up Motor Execute Input Output Check 8 14 Tray 3 Feed Lift Up Motor ON The Tray 4 Feed Lift Up Motor PL 12 3 can be heard Return the Tray 4 Feed Lift Up Motor to its original position Check the wire between J220B and J549 for an open circu
431. onnector The connectors are connected correctly Y N Connect the connectors Check the operating parts of the carriage for foreign substances and distortion No distortion or foreign substances are found in the operating parts of the carriage Y N Clear away the foreign substances Correct the distortion Replace the Carriage Motor PL 11 4 followed by the NBCR PWB PL 11 5 and the NSC PWB PL 11 5 Execute STATUS 055 Carriage Sensor Place paper in front of the Carriage Sensor PL 11 4 receiver The display changes Y N Check the connection of each NSC PWB NBCR PWB and Carriage Sensor connector The connectors are connected correctly Y N Connect the connectors Replace the Carriage Sensor PL 11 4 followed by the NBCR PWB PL 11 5 and the NSC PWB PL 11 5 Check the installation of the Carriage Sensor PL 11 4 The Carriage Sensor is installed correctly Y N Install the Carriage Sensor PL 11 4 correctly Check the condition of the Front Carriage Cable PL 11 5 and the Rear Carriage Cable PL 11 5 The Front Carriage Cable and the Rear Carriage Cable move normally Y N Adjust the installation of the Front Carriage Cable PL 11 5 and the Rear Carriage Cable PL 11 5 REP 11 5 1 A Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 43 1 0000 1 0001 DADF ADF Top Cover Open During Platen Scan RAP During Platen scan the DADF ADF Feeder Assembly PL 15 2 opened Initial A
432. or Undefined Command Parameter Error Internal Decomposer Error etc and retry 016 721 Other Error Prioritized paper types are all unavailable Non command form error related to ART ESCP command error control code from Input Stream Ask the customer to retry the same job Check what the error is and ask the support group for support 016 726 Auto Judge Error Auto SW judgment failure Select the fixed Decomposer from the operator panel or by a command 016 728 TIFF File Invalid Containing Tag not installed by the image file library Check data for print as follows delete any unsupported Tag from the data and reprint it Initial Issue Status Indicator RAPs CCC118 WCM118 12 2004 2 93 Table 1 ESS Failure List Chain Link Description Corrective Action 016 729 TIFF File Invalid Colors or pixels specified beyond the upper limit of effec Check data for print e g correct the available range tive range 016 730 ART Command Error Detected the non supported Command on ART Delete any unsupported command from data and reprint the data 016 731 TIFF File Invalid TIFF data interrupted or not complete Resend data 016 732 Form Overlay Error In emulation data not to be printed with spec form Resend the form data unregistered 016 744 Non supported function is included in received PDF Print from Acrobat Reader through the
433. or can not be monitored Power OFF ON BSD10 1 016 503 SMTP Server Address Resolution Fail for Redirector 016 450 SMB Host name duplication Change the host name 016 452 IP Address duplication Change IP address 016 453 IP Address acquisition from DHCP Server was failed Set the IP address no acquisition from the DHCP server 016 454 Dynamic DNS Dynamic update was failed Not need 016 500 SMTP Server Address Resolution Fail for Mail IO Specify the proper SMTP Server name or use the IP address to specify it 016 501 POP Server Address Resolution Fail for Mail IO Specify the proper POP Server name or use the IP address to specify it 016 502 POP Authentication Fail for Mail IO Specify proper authentication info in POP Server 016 701 PLW decomposer memory low As PLW Memory is fixed lower the resolution if possible 016 702 Failed to compress even one page Increase the memory capacity lower the resolution or set print guarantee mode print guarantee mode for PLW only For PCL set the PCL heap memory to band buffer ratio to 1 2 or more 016 709 PLW Command Error Error detected at PLW decomposer Cancel job exhibiting Syntax Error Undefined Command Parameter Error Internal Decomposer Error etc and retry 016 716 TIFF File Invalid TIFF spool file beyond disc capacity 016 719 Short of PCL decomposer memory Increase the PC memory capacity 016 720 PCL Command Error Error detected at PCL decomposer Cancel job exhibiting Syntax Err
434. or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Open Front Cover M jOch41001 Figure 1 Removing the Front Left Cover j0ch41001 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 39 REP 11 1 1 3 Remove the IIT Front Cover Figure 2 4 Remove the Control Panel with the connector still connected Figure 3 1 Open Platen Cover ADF DADF 1 Remove the screws x3 2 Remove the Tapping Screws x2 2 Remove the Control Panel 3 Press up on tabs x2 4 Remove the IIT Front Cover jOch41102 j0ch41101 Figure 3 Removing the Control Panel j0ch41102 5 Remove the Wire Harness from the Control Panel Figure 4 1 Turn over the Control Panel 2 Remove the Wire Harness 3 Disconnect the connector Figure 2 Removing the IIT Front Cover j0ch41101 Repairs Adjustments 12 2004 Initial Issue REP 11 1 1 4 40 CCC118 WCM118 Replacement 1 To install carry out the removal steps in reverse order taking note of the following NOTE When installing the Control Panel ensure that the bracket is properly inserted into the hole F
435. ors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 BOxxxx Power Supply Was Cut Off RAP The power supply was cut off Initial Actions Refer to BSD 17 1 Power OFF ON Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 9Fxxxx BOxxxx 12 2004 2 86 Initial Issue CCC118 WCM118 2 System Error B202xx T4 timed out during Internal Wait B203xx NG occurred during buffer initialization B204xx NG occurred during G3 mode image data conversion B205xx NG occurred during ECM mode image data conversion B207xx When sending the DCN signal conversion was completed B2Axxx There was an error in the parameter for decoding Initial Actions Refer to BSD 17 1 Power OFF ON Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connecto
436. ory 128M opt EL200516 j0ch6 1002 PS3 Gi opt EL200355 Other Option Accessory Kit EP I F std Figure 2 Standard with Optional Configuration j0ch61002 General Procedures Information 12 2004 Initial Issue Product Specification 6 56 CCC118 WCM118 Table 2 Product Codes WCM118 Component Weights Table 3 Component Weights Item Standard Optional std opt Product Code Component Weight approx Base Processor DC 45 kg IT IOT 250x1Tray Standard Memory w std CP 46 kg MPT std 53 kg DUP opt EL200354 IOT 39 9 kg Input Option IIT 7 5 kg Platen Cover opt EL200361 DADF ADF 6 kg Ib ADF opt EL200360 Platen Cover 1 6 kg DADF opt EL200359 Add 1 Tray 11 kg Tray Cabinet 2TM 23 kg Add 500x1tray opt EL200513 Duplex 1 8 kg Add 500x2tray opt EL200514 Deve xero CRU 60K 1 5 Mobile Stand opt EL200515 Toner Cartridge 9K 0 63 kg Exit Output Option Fax Unit 0 98 kg Exit Inverter std Toner Cartridge 11K 0 69 kg Exit OCT Inverter opt EL200371 Toner Cartridge 2 5K 0 63 kg RAM Mobile Stand 15 kg Additional Memory 64M Copy Fax opt EL200358 FAX Option Paper Capacities FAX XC opt EL200373 FAX EU opt EL200416 Table 4 Paper Capacities Printer Network Option Specification Paper Trays 1 4 Tray 5 Bypass PRTWAW s 200393 Paper Sizes Tray 1 amp 2
437. ound on the dirty Platen Glass Clean the Platen Glass copy C 11 band of high background on the MEC EXT PWB failure Replace PWB PL 11 6 11 6 1 copy Replace EXT PWB PL 11 6 REP 11 6 1 C 12 high background on the copy poor shading Replace NSC PWB PL 11 5 REP 11 5 2 Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 12 high background on the copy dirty mirrors Clean the mirrors C 12 high background on the copy dirty Platen Glass Clean the Platen Glass C 12 high background on the copy dirty DADF Platen Glass Clean the DADF Platen Glass C 12 high background on the copy dirty White Reference Clean White Reference PL 11 2 C 12 high background on the copy Exposure Lamp Replace Exposure Lamp PL 11 4 REP 11 4 1 C 12 high background on the copy NSC MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Replace MFC PWB PL 11 6 REP 11 6 1 Replace EXT PWB PL 11 6 REP 11 6 1 C 12 high background on the copy CCD failure Replace IIT Carriage Assembly PL 11 2 REP 11 2 1 C 13 solid black copy Exposure Lamp not ON Replace Exposure Lamp PL 11 4 REP 11 4 1 Replace INV PWB PL 11 5 REP 11 5 3 C 13 solid black copy poor contact between connectors on PWBs Check the connection of the connectors NCCD NSC NBCR EXT C 13 solid black copy contact with the harness Check the harness for damage pinch C 13 solid black copy NSC NBCR MFC EXT PWB failure Replace NSC PWB PL 11 5 REP 11 5 2 Repla
438. over jOch50701 Parts List 12 2004 Initial Issue PL 7 1 5 24 CCC118 WCM118 PL 7 2 Lower Frame Assembly Item Part Description 1 801K05762 Lower Frame Assembly 2 Lower Frame P O PL 7 2 Item 1 PL7 2 3 Stopper Lever PL 7 2 1 17 4 Collar PL 7 2 Item 1 5 Shaft P O PL 7 2 Item 1 6 Pick Up Gear P O PL 7 2 Item 1 7 007E79710 Gear 187 P O PL 7 2 1 8 011E15150 Gear Lever P O PL 7 2 1 9 Bearing 8 P O PL 7 2 1 10 019 56551 Bottom Pad 11 Bottom Plate P O PL 7 2 Item 1 12 019K98722 MPT Retard Pad REP 7 2 1 P O PL 7 2 Item 1 13 032E21060 MPT Paper Guide P O PL 7 2 Item 1 14 059K27141 Drive Roll Assembly 15 121E92780 MPT Feed Solenoid 16 Pick Up Shaft Assembly P O PL 7 2 Item 1 17 Pick Up Rear PL 7 2 Item 1 18 Pick Up Cam Front P O PL 7 2 Item 1 19 Roll Core P O PL 7 2 Item 1 20 059K27150 Feed Roll 21 Sleeve Bearing P O PL 7 2 Item 1 22 Cam Gear P O PL 7 2 Item 1 23 Lever Gear Spring PL 7 2 1 24 Pad Spring P O PL 7 2 1 25 Spring P O PL 7 2 Item 1 26 Gear Spring PL 7 2 1 27 Earth Plate P O PL 7 2 Item 1 28 Earth Plate P O PL 7 2 Item 1 29 Lower Chute Not Spared j0ch50702 Initial Issue 12 2004 Parts List CCC118 WCM118 5 25 PL 7 2 7 3 Tray Assembly Part Description
439. over NVRAM R W Retard Pad d Clean the Lens with Lens and Mirror Cleaner and lint free cloth 29 39 29 29 29 19 29 9 Reset the counter 5 DADF ADF Chain Func Bias Transfer Roll 300K Replace the Bias Transfer Roll Check the paper path for debris or damage Clean the rolls with a clean cloth and Film NVRAM R W Reset the counter Remover as required 30 44 30 43 30 42 30 41 6 Sheet Platen Glass and DADF Platen Glass Chain Func Fuser Assembly 175K Replace the Fuser Assembly Follow the General Cleaning procedure above NVRAM R W Reset the counter 21 39 21 29 21 19 21 9 Counter IIT Counter 100K Replace the Pick up Roll IT Feed Roll Retard Roll Feed Initial Issue 12 2004 Service Call Procedures CCC118 WCM118 1 5 Detailed Maintenance Activities Cleaning Proce Final Actions Purpose To provide a guide for procedures to be performed at the end of every service call Procedure 1 Ensure that the exterior of the copier printer and the adjacent area are clean Use dry cloth or a cloth moistened with water to clean the copier printer Do not use solvents Check the supply of consumable Ensure that an adequate supply of consumable is avail able according to local operating procedures Complete the Service Log Perform the following steps to make a copy of the Demonstration Original for the customer a Load Tray 1 with 8 5 x 11 inch 4 or 11 x 17 inch paper b Place the Test Pattern on the gl
440. over REP 15 2 4 1 5 3 802E68640 Front Cover REP 15 2 3 PL15 4 4 050K51140 Document Tray Assembly PL 15 10 REP 15 2 1 5 Front Blind Cover PL 15 1 ne Item 1 6 x Rear Blind Cover P O PL 15 1 Item 1 de x _ of 7 Support Bracket PL 15 1 1 8 801K15460 Base Cover Assembly PL 15 3 9 Label PL15 10 jOch51502 Initial Issue 12 2004 Parts List CCC118 WCM118 5 61 PL 15 2 PL 15 3 DADF ADF Base Cover Component Item Part Description PL15 3 1 960K02740 DADF ADF PWB REP 15 3 1 2 Bracket 20 4 5 7 8 6 3 962K25030 DADF ADF IIT Cable 4 Exit Chute 15 3 20 5 Stamp Cover PL 15 3 Item 20 6 Exit Chute Spring Coil P O PL 15 3 ltem 20 7 Read In Pinch Roller P O PL 15 1 Item 1 8 Spring Plate Read In P O PL 15 1 Item 1 9 Exit Pinch Roller P O PL 15 1 Item 1 10 Bush P O PL 15 3 Item 8 11 Base Cover Assembly With 20 P O PL 15 1 Item 1 12 003K13550 Right Counter Balance REP 15 3 3 13 003K13560 Left Counter Balance REP 15 3 2 14 Pinch Roll PL 15 3 Item 8 15 Read Out Pinch Roller P O PL 15 1 Item 1 16 Spring Plate Read Out PL 15 3 ltem 8 17 Interlock Magnet P O PL 15 3 8 18 Bottom Plate PL 15 3 Item 8 19 DADF Earth Spring P O PL 15 3 Item 8 20 Exit Assembly P O PL 15 1 Item 1 amp jOch51503 Parts List 12 2004 In
441. owed by the XERO CRUM PWB PL 4 2 and the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs J4 1000 J6 1000 47 1000 XERO Developer Cartridge Communication Failure RAP Communication error occurred between the XERO CRUM Tag in the XERO Developer Cartridge and the CRUM ASIC PWB Initial Actions Refer to BSD 9 1 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed N Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The XERO PWB is correctly Y Install the CRUM PWB PL 4 2 correctly installed Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the XERO CRUM PWB P J126 P J126 is connected correctly Y N Connect P J126 Check the wire between P126 and J414 for an open circuit or a short circuit BSD 9 1 Flag 1 Flag 2 The wire between P126 and J414 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the PWB J414 1 and the GND BSD 9 1 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Replace the XERO Developer Cartridge PL 4 1 followed by the XERO CRUM PWB PL 4
442. p Motor on for two O X Not available seconds when Tray 2 Level Sen sor is L lowered down Lifter Motor will not rotate when Tray 2 Level Sensor is H lifted up 7 20 TRAY TRAY3 LIFTER UP FEED MOTOR Reverse Turn Lift Up Motor on for two O X Not available seconds when Tray 3 Level Sen sor is L lowered down Lifter Motor will not rotate when Tray 3 Level Sensor is H lifted up 7 21 TRAY TRAY4 LIFTER UP FEED MOTOR Reverse Turn Lift Up Motor on for two O X Not available seconds when Tray 4 Level Sen sor is L lowered down Lifter Motor will not rotate when Tray 4 Level Sensor is H lifted up 8 1 PH MAIN MOTOR ON L X X The BCR AC BCR DC DEVE DC and BTR out put simultaneously Switching CF 53 45 CL 751 560 to 1 single output enables independent outputs 8 2 TRAY T A MOTOR L X X Not available 8 12 PH TRAY1 FEED MOTOR CLUTCH L X X Not available 8 13 TRAY TRAY2 FEED MOTOR X X Not available 8 14 TRAY TRAY3 FEED MOTOR X X Not available 8 15 TRAY TRAY4 FEED MOTOR X X Not available 8 17 PH SMH FEED CLUTCH L X X Not available 8 18 TRAY T A CL L X X Not available 8 24 TRAY STM T A CLUTCH L X X Not available 8 38 PHD UPMOTOR In high speed gt process speed X X DM Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 41 Input Output Check Table 1 Output Chain Func Sub Name Connector Level Meaning Timer Off Cyclic Operation Remarks 8 42 TRAY HOT LINE CHEC
443. pair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the MPT Unit REP 7 1 1 2 Remove the Left Cover Assembly REP 2 5 1 3 Remove the Main Drive Assembly REP 1 1 1 4 Remove Tray 1 a Remove paper from tray b Ensure tray is pulled out to the stop Lift end and pull out to remove Figure 2 Removing the Retard Pad j0ch40202 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 Initial Issue REP 2 2 1 REP 2 4 1 4 6 CCC118 WCM118 5 Remove the Paper Chute Assembly Figure 1 CAUTION 1 Remove the screws x3 The connector is connected at the back of the Registration Unit 2 Remove the Paper Chute Assembly PL 2 1 6 Prepare to remove the Registration Unit Figure 2 1 Remove the screws x2 2 Rotate Registration Unit counterclockwise to disengage hidden locking tab under sen sor 3 Slide the Registration Unit to the rear 4 Liftthe Registration Unit slightly and remove front pin from frame
444. pair the open circuit short circuit Measure the voltage between the following points and the GND 43 3VDC Y N Tray 1 MCU PWB P412 4 BSD 7 1 Flag 4 Replace the relevant PWB MCU PWB PL 9 1 STM PWB PL 13 6 or 2TM PWB Tray 2 STM PWB P548C 9 BSD 7 2 Flag 4 PL 12 6 Tray 3 2TM PWB P548 14 BSD 7 3 Flag 4 Tray 4 2TM PWB P548 7 BSD 7 4 Flag 4 Status Indicator RAPs 12 2004 Initial Issue OF11 2 116 118 WCM118 The voltage is the specified value PWB approx 5VDC 2 PWB approx 3 3VDC Y N Replace the relevant PWB MCU PWB PL 9 1 STM PWB PL 13 6 or 2TM PWB PL 12 6 Measure the voltage between the following points and the GND Tray 1 MCU PWB P412 3 BSD 7 1 Flag 1 Tray 2 STM PWB P548C 3 BSD 7 2 Flag 1 Tray 3 2TM PWB P548 13 BSD 7 3 Flag 1 Tray 4 2TM PWB P548 6 BSD 7 4 Flag 1 Activate SW1 to SW4 of the relevant Paper Size Switch in sequence The changes N Replace the relevant PWB MCU PWB PL 9 1 STM PWB PL 13 6 or 2 PWB PL 12 6 voltage Replace the relevant Paper Size Switch PL 2 1 PL 13 1 PL 12 1 For Tray 1 replace the MCU PWB PL 9 1 For Tray 2 replace the STM PWB PL 13 6 For Tray 3 or Tray 4 replace the 2TM PWB PL 12 6 OF12 Receive Fax Not Output RAP The fax outputs a report saying Power Off No document received is found The receive activity report states Pages 0 and Status BOFFFF Dur
445. place the MCU PWB PL 9 1 Execute Input Output Check 8 24 STM Takeaway Roll Clutch ON The STM Takeaway Roll Clutch PL 13 6 can be heard Y N Connect P J280 and P J552C Measure the resistance of the STM Takeaway Roll Clutch PL 13 6 BSD 8 2 Flag 2 Between P280 1 and P280 2 There is no open circuit Replace the STM Takeaway Roll Clutch PL 13 6 Check the wire between J280 and J552C for an open circuit or a short circuit BSD 8 2 Flag 2 The wire between J280 and J552C is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Replace the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Y Check the connections of P J280 and P J552C P J280 and P J552C are connected correctly A Initial Issue Status Indicator RAPs CCC118 WCM118 12 2004 C2 3000 C3 1000 3 Feed Sensor JAM Tray 3 Feed After the Tray 3 Feed Lift Up Motor turned On the Tray 3 Feed Out Sensor did not turn On within the specified time Initial Actions Refer to BSD 7 7 8 3 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the
446. progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE The Feed Retard and Nudger Roll must be replaced at the same time 1 Remove the paper tray for the Feed Retard Nudger Roll to be replaced a Pull out tray and remove paper b Ensure tray is pulled out to the stop Lift end and pull out to remove 2 Reach in to paper tray cavity in machine and pull Front Chute forward PL 12 3 3 Remove the Feed Retard Nudger Roll Figure 1 1 Release the lock tab and pull off the Feed Retard Nudger Rolls jOch41210 Figure 1 Removing the Feed Retard Nudger Roll j0ch41210 Replacement 1 To install carry out the removal steps in reverse order 2 When replacing enter Diag mode Clear the counter Tray 3 Chain Func 29 36 29 26 29 16 29 6 Tray 4 Chain Func 29 37 29 27 29 17 29 7 Initial Issue CCC118 WCM118 12 2004 Repairs Adjustments REP 12 3 1 REP 12 6 1 2TM PWB Parts List on PL 12 6 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progre
447. r PL 6 3 Replace the MCU PWB PL 9 1 Replace the Duplex PWB PL 8 1 followed by the MCU PWB PL 9 1 Status Indicator RAPs 12 2004 Initial Issue E8 2000 2 24 118 WCM118 1 2000 Tray 2 Lift Up Failure After the Tray 2 Feed Lift Up Motor turned On the Tray 2 Level Sensor did not turn On within the specified time The Tray 2 Paper Size Switch detected no tray Initial Actions Refer to BSD 7 6 Power OFF ON Procedure Remove the tray and reinstall The Tray 2 Feed Lift Up Motor can be heard Y N Execute Input Output Check 8 13 Tray 2 Feed Lift Up Motor ON The Tray 2 Feed Lift Up Motor PL 13 3 can be heard Y N Check the connections of P J281 and P J661C connected correctly N Connect P J281 and P J661C P J281 and P J661C are Check the wire between J281 and J661C for an open circuit or a short circuit BSD 7 6 Flag 1 The wire between J281 and J661C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Tray 2 Feed Lift Up Motor PL 13 3 followed by the MCU PWB PL 9 1 Go to the OF11 SIZE SWITCH ASSY Check the installation of the Tray 2 Level Sensor PL 13 3 and the operation of the actuator The Tray 2 Level Sensor is installed correctly and the actuator works N Reinstall the 2 Level Sensor Input Output Check 7 14 Tray 2 Level Sensor Manually
448. r ROS Unit NOTE Connectors numbered CN and FS are listed after the P and J connectors P J131 Figure 5 2 No 1 OCT Fuser Assembly Table 1 Plug Jack List P J140 Figure 4 9 HVPS Dispens Motor ROS Unit Connector Figure iiem P J150 Figure 7 2 Registration Sensor Registration Clutch Number Number Number Figure Title P J160 Figure 4 1 HVPS Dispens Motor ROS Unit P J1 Figure 10 14 Power Unit P J180 Figure 11 2 1TM Paper Feeder P2 Figure 10 15 Power Unit P J181 Figure 11 3 1TM Paper Feeder Figure 10 1 Power Unit P J182 Figure 11 5 1TM Paper Feeder P J4 Figure 10 17 Power Unit P J183 Figure 11 7 1TM Paper Feeder P J6 Figure 10 10 Power Unit P J184 Figure 11 4 1TM Paper Feeder J11 Figure 10 12 Power Unit P J201 Figure 4 10 HVPS Dispens Motor ROS Unit J12 Figure 10 13 Power Unit P J205 Figure 6 7 Duplex Unit MPT Unit P J50 Figure 10 9 Power Unit P J206 9 9 MCU PWB P J56 Figure 10 4 Power Unit P J207 Figure 10 MCU PWB P J57 Figure 10 1 Power Unit P J212 Figure 6 6 Duplex Unit MPT Unit P J68 Figure 10 3 Power Unit P J214 Figure 8 4 IOT Rear Location P J69 Figure 10 2 Power Unit P J215 Figure 7 1 Registration Sensor Registration Clutch P J72 Figure 10 8 Power Unit P J216 Figure 4 6 HVPS Dispens Motor ROS Unit P J101 Figure7 4 Registration Sensor Registration Clutch P J217 Figure8 5 IOT Rear Location P J101A Figure 13 2 2TM Paper Feeder P J218 Figure9 7 MCU PWB P J101B Figure 13 2 2 Paper Feeder P J220A Fi
449. r button i If the Lead Edge A reg measurement is short enter a smaller number by selecting or and then entering the new number If the Lead Edge A reg measurement is long enter a larger number by select ing or and then entering the new number If the Side Edge B reg measurement is short enter a larger number by select ing or and then entering the new number If the Side Edge B reg measurement is long enter a smaller number by select ing or and then entering the new number ii Press the Enter button to load the new number d Exit Diagnostics refer to Entering Diagnostic Mode Table 2 IIT Lead Edge Side Edge Adjustment Func No Name Min Initial Max Increment 101 Platen PRadjF 72 0 72 24 1mm 102 Platen PRadjS 24 0 127 24 1mm 3 Go to step 2 of the Check ADJ 11 1 3 Reduce Enlarge Adjustment Purpose To reproduce a document that is exactly the same size as the original when 100 is selected Check 1 Make a test pattern a b c d e f Remove a sheet of paper from tray that has the largest size paper SEF Draw a 10 mm long line parallel to any edge of the paper not in edge erase zone Draw another line directly opposite first line near the other edge not in edge erase zone Repeat above so each side has a line near the edge Mark lines parallel to short edge with SS Mark lines parallel to long edge with FS 2 Check the 100 reproduction a
450. r replacement restore the items prepared in Steps 1 and 2 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 33 REP 9 1 1 9 2 1 ESS PWB Parts List on PL 9 2 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress NOTE Static electricity may damage electrical parts Always wear a wrist strap to protect electrical parts from static damage If a wrist strap is not available touch some metallic parts before servicing to discharge the static electricity 1 Press the Machine Status button enter Report List Print Jobs and print out the System Settings List 2 Switch off the power Disconnect the power cord 3 Loosen Thumbscrews 2 and pull out ESS PWB PL 9 2 4 If anew ESS PWB will be installed remove the EP ROM from the old ESS PWB and install it on the new ESS PWB Figure 1 Note The Mac Address is stored in the EP ROM jOch40902 Figure 1 Installing the EP ROM j0ch40902 Replacement 1 After replacement check the contents of the System Settings List printed out in Step 1 and restore
451. ral Procedures Information CCC118 WCM118 6 31 NVRAM R W Table 10 CE access Chain Func Value Initial Value 1 Count R W Init Remarks 20 43 for Normal LEAD ADJ 0 66 33 0 135mm Image input is delayed when Set Value is increased 20 45 DUP ALL SIZE for Normal LEAD 0 66 33 0 135mm Image input is delayed when Set Value is increased ADJ 20 46 ALL TRAY REGI LOOP TIMER 0 66 33 0 405mm Loop increases when Set Value is increased 20 47 TRAY1 for Normal Paper REGI LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 48 TRAY2 4 REGI LOOP TIMER 0 66 33 0 405mm Loop increases when Set Value is increased 20 49 MPT for Normal Paper REGI LOOP 0 66 11 0 405mm O O Loop increases when Set Value is increased TIMER 20 51 DUP for Normal Paper REGI LOOP 0 66 33 0 405mm O O Loop increases when Set Value is increased TIMER 20 52 REGI CLUTCH OFF TIMER ALL TRAY 0 66 33 0 135mm Clutch off is delayed 2ms when Set Value is increased 20 53 INVERT TIMING ALL TRAY 0 66 15 0 27 Invert timing is delayed when Set Value is increased Min 0 8 91mm Max 99 8 91mm Initial 33 0mm 20 54 TOP SIGNAL OFFSET VALUE 0 99 0 0 135mm O O ADJUSTMENT 23 20 Simplex Duplex 0 1 0 O O O 0 Simplex 1 Duplex 23 21 Feed Tray 1 6 1
452. ransparencies were continuously printed in Plain Paper mode Corrective Action 1 Select Transparency mode Initial Issue CCC118 WCM118 12 2004 Image Quality 3 29 IDS 11 IDS 12 IDS 13 Moire Due To Interference With Copy Original IDS 14 Light Background Due To Auto Exposure In Copies Cause Of Originals With Frames When copying interference with the original may cause moire Combinations of certain angles When Auto Exposure is turned On for originals with dark frames along the Lead Registration of screen ruling near 150lpi Reduce Enlarge ratio may cause moire Precautions should Edge the suppression value is set so large such that areas of medium density appear be taken during enlargement extremely light Corrective Action Reduce sharpness Secondary defect Text is blurred Make copies at a different Reduce Enlarge ratio Change the orientation of the original 2 uem 4 E Figure 1 Light Background Due To Auto In Copies Of Originals With Frames Defect Sample j0st3229 Cause Auto Exposure performs background detection of images at a distance of up to 10mm from the Lead Registration Edge As there were dark frames along the Lead Registration Edge Auto Exposure could not detect the original background density Therefore Auto Exposure was performed based on the density of the frames Image Quality 12 2004 Initial Issue IDS 13 IDS 14 3 30 CCC118 WCM118 Corrective Ac
453. refer to Exiting Diagnostic Mode Table 2 DADF ADF Side Edge Registration Adjustment Func No Name Min Initial Increment 103 ADF Fast Scan Feed Position 72 0 72 25 1mm Adjustment 105 DADF Fast Scan Feed Position 72 0 72 25 1mm Adjustment Side1 106 DADF Fast Scan Feed Position 72 0 72 25 1mm Adjustment Side2 3 For ADF go to step 6 of the Check For DADF go to step 9 of the Check Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 139 ADJ 15 1 3 ADJ 15 1 4 Counterbalance Purpose The purpose is to ensure the rear of the DADF is at the correct height Adjustment 1 Adjust the Counterbalance Figure 1 1 Loosen the Screws 4 just enough so the DADF can move up and down within the screw slots 2 Ensure the DADF is down against the platen glass 3 Tighten the screws 4 Perform adjustment on other counterbalance aN VLA 5 J0ch41573 Figure 1 Adjusting Counterbalance j0ch41573 Repairs Adjustments 12 2004 Initial Issue ADJ 15 1 4 4 140 CCC118 WCM118 5 Parts List Overview PL310 1 Font 5 33 5 3 10 2 Rear Right 5 34 m Information p 5 4 lt ASIESASSOmbly Js is fiie ertt e Prat Abd 5 35 Parts Lists PL 131 2 MT Unt iieri crore ave can
454. reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 10xxxx F Code Send Error RAP An error occurred when sending F Code Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine The remote machine repeats the operation Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 71 Status Indicator RAPs 09xxxx 10xxxx 11 Code Receive Error RAP An error occurred when receiving F Code Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine The remote machine repeats the operation Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 33xxxx V 34 Protocol Error
455. rface in the area of the ROS opening Do not look in the area of the ROS window if the power is On and the laser is energized The following symbol and statement appear on a label in the machine The symbol by itself or the symbol and the statement may also appear in the service documentation and in the training program When this symbol appears the service representative is warned that conditions exist that could result in exposure to the laser beam WARNING Do not try to bypass any laser interlocks for any reason Permanent eye damage could result if the laser is accidentally directed into your eye Figure 1 Laser Hazard Symbol Laser Hazard Statement DANGER INVISIBLE LASER RADIATION WHEN OPEN AVOID DIRECT EXPOSURE TO BEAM CAUTION The use of controls or adjustments other than those specified in the Laser Safety Training Pro gram may result in an exposure to dangerous laser radiation For additional information review the Laser Safety Training program An arrow points to the location to install to gain access to or to release an object t Figure 2 Customer Access Label This symbol indicates that a surface can be hot Use caution when reaching in the machine to avoid touching the hot surfaces Figure 3 Heated Surface Label Danger label indicates where electrical currents exist when the machine is closed and operat ing Use caution when reaching in the machine Figure 4 Shock Hazard Label These symb
456. roduction Subsystem Information Use of the Term Assembly The term assembly will be used for items in the part number listing that include other itemized parts in the part number listing When the word assembly is found in the part number listing there will be a corresponding item number on the illustrations followed by a bracket and a listing of the contents of the assembly Brackets A bracket is used when an assembly or kit is spared but is not shown in the illustration The item number of the assembly or kit precedes the bracket the item numbers of the piece parts follow the bracket Tag The notation W Tag in the parts description indicates that the part configuration has been updated Check the change Tag index in the General Information section of the Service Data for the name and purpose of the modification In some cases a part or assembly may be spared in two versions with the Tag and without the Tag In those cases use whichever part is appropriate for the configuration of the machine on which the part is to be installed If the machine does not have a particular Tag and the only replacement part available is listed as W Tag install the Tag kit or all of the piece parts The Change Tag Index tells you which kit or piece parts you need Whenever you install a Tag kit or all the piece parts that make up a Tag mark the appropriate number on the Tag matrix Parts List 12 2004 Subsystem In
457. rs Turn on the power again The same problem reoccurs Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 B4xxxx Modem Error RAP B401xx When sending the CNG or the DTC signal a modem error occurred B402xx When sending the CED or the DIS signal a modem error occurred B403xx When sending the DCS or the TCF signal a modem error occurred B404xx When sending the G3 mode image signal or post message a modem error occurred B405xx When sending the ECM mode image signal or post message a modem error occurred B407xx When sending the CFR signal or the DIS signal after changing modes a modem error occurred B408xx When sending the G3 mode post message response a modem error occurred B409xx When sending the ECM mode post message response a modem error occurred Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Reload the document in the remote machine Use another line Re send Procedure Check the connection of each ADC PWB 1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly N Connect the connectors Turn on the power again The same problem reoccurs N Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue C
458. rsonal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the DADF ADF REP 15 1 1 2 Remove the Rear Cover REP 15 2 4 WARNING Ensure that the DADF ADF is removed If the Counter Balance is removed with the Rear Cover closed the compressed spring will be released immediately and may cause personal injury jOch41570 Figure 1 Removing the Film Cover j0ch41570 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 109 REP 15 3 3 4 Remove the screws that secure the Right Counter Balance Figure 2 1 Insert the mark off line Replacement T To install carry out the removal steps in reverse order 2 Remove the screws x4 2 Adjust the Counterbalance ADJ 15 1 2 3 Remove the Right Counter Balance 3 Check the position of the DADF ADF ADJ 15 1 1 io LT IN i Boss oss RS iL S CMT 720 E 27 jOch41519 Figure 2 Removing the Right Counter Balance j0ch41519 Repairs Adjustments 12 2004 Initial Issue REP 15 3 3 4 110 CCC118 WCM118 REP 15 4 1
459. rupt End Of Procedure PPS NULL Partial Page Signal NULL EOR MPS End Of Retransmission Multi Page Signal EOR EOM End Of Retransmission End Of Message EOR EOP End Of Retransmission End Of Procedure EOR PRI MPS End Of Retransmission PRocedure Interrupt Multi Page Signal EOR PRI EOM End Of Retransmission PRocedure Interrupt End Of Message EOR PRI EOP End Of Retransmission PRocedure Interrupt End Of Procedure MCF Message ConFirmation Initial Issue CCC118 WCM118 12 2004 General Procedures Information Protocol Now Protocol NG Fax only General Procedures Information 12 2004 Initial Issue Protocol Now Protocol NG Fax only 6 22 CCC118 WCM118 Billing Counter data for IIT is counted when Copy Fax Scan to E mail is used The following are displayed Backup2 Platen 1 Scanning one on the platen makes the counter count one Master Feed Master Backup 1 and Backup 2 normally show the same value Simplex scanning one sheet one page makes the counter count one Duplex scanning one sheet two pages makes the counter count three When a page passes the Lead Sensor the counter will count up In the case of duplex scanning not only the operation of scanning a document two sides but also the opera tion of feeding it out to eject it is performed At that time the sheet passes the Lead Sen sor again therefore the counter counts one more though no scanning operation is Counter data consists of the following
460. ry lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Top Cover 15 4 1 2 Open the DADF Feeder Assembly PL 15 9 Remove the sensor holder Figure 1 1 Remove the Tapping Screw 2 Remove the sensor holder CQ N K j0ch41525 Figure 1 Removing the sensor holder j0ch41525 Initial Issue 12 2004 4 115 CCC118 WCM118 Repairs Adjustments REP 15 9 1 5 Remove the Pickup Roll Assembly Figure 3 1 Move the shaft 2 Remove the Pickup Roll Assembly 4 Remove the spring Figure 2 1 Remove the E Clip and the bearings 2 Remove the E Clips x2 3 Remove the spring jOch41527 JOch41 526 Figure 3 Removing the Pickup Roll Assembly j0ch41527 Figure 2 Removing the spring jOch41526 Initial Issue Repairs Adjustments 12 2004 CCC118 WCM118 REP 15 9 1 4 116 6 Remove the Pickup Roll Figure 4 1 Remove the E Clip 2 Remove the shaft 3 Remove the Pickup Roll Figure 4 Removing the Pickup Roll j0ch41528 7 Remove the Feed Roll shaft Figure 5 1 Disconnect P J for Document Feed Clutch and remove cable tie from wires 2 Move shaft assembly toward rear so bearing stops against frame 3 Push frame away from bearing and continue to move shaft assembly toward rear until shaft clears frame 4 and remove 4 Remove
461. s A B Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 2 Flag 3 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN10 2 and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC Replace the DADF ADF PWB PL 15 3 Measure the voltage between the DADF ADF PWB DF CN10 3 and the GND BSD 5 4 Flag 2 Place paper in front of the Document Feed Sensor receiver The voltage changes Replace the Document Feed Sensor PL 15 9 Replace the DADF ADF PWB PL 15 3 Replace the Document Lead Edge Sensor PL 15 7 followed by the Document Feed Sensor PL 15 9 and the DADF ADF PWB PL 15 3 Y N Check the connection of each Document Feed Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Status Indicator 12 2004 Initial Issue S1 0014 2 48 118 WCM118 1 0015 Platen Cover Open During ADF Scan RAP During ADF scan the Platen Cover opened Initial Actions Refer to BSD 6 1 Power OFF ON Check that there are no foreign substances in the Platen Cover open close mechanism Procedure Check the Platen Cover open close mechanism The Platen Cover can be closed smoothly N Correct the installation of the Platen Cover open close m
462. s ADC CN2 FAX CN6 13 FAX CN5 12 j0ch7217 Figure 17 FAX KIT j0ch7217 Initial Issue 12 2004 2 Wiring Data CCC118 WCM118 Plug Jack Locations 2 jOch7218 Figure 18 ESS PWB j0ch7218 Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 24 CCC118 WCM118 7 3 1 Wire Net AC POWER HOT 7 3 1 WIRE NET POWER HOT POWER UNIT POWER UNIT FUSE1 315A 250V 14 1 2 NC MAIN SWITCH GFI BREAKER 50 Jit Ji J56 J57 Ji INLET A J 1 poses pee 0 9 9 EK 3 BLK J2 N C FUSE3 6 3A 250V CHOKE COIL FUSER ASSEMBLY FUSER RELAY RELAY ON SIGNAL FUSER LAMP ON SIGNAL J6 J600 P600 R RI 3 6 HEATER ROD DC COM FUSE2 8A 250V i0ch7301 Figure 1 WIRE NET AC POWER HOT j0ch7301 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 25 7 3 1 Wire Net AC POWER HOT 7 3 2 Wire Net POWER 7 3 2 WIRE NET AC POWER NUT POWER UNIT POWER UNIT J3 GFI BREAKER INLET A Ju 9 9 9 2 J2 4 NC FUSER ASSEMBLY THERMOSTAT J6 J600 P600 FS10 1 RRI WHT BLK ROD i0ch7302 Figure 1 WIRE NET AC POWER NUT j0ch7302 Wiring Data 12 2004 Initial Issue 7 3 2 Wire Net AC POWER NUT 7 26 CCC118 WCM118 7 3 3 Wire Net 3 3VDC 7 3 3 WIRE NET 3 3VDC POWER UNIT EXT CN1
463. s Figure 1 a Compare the spec in A4 Table 1 or 8 5x11 Table 2 to the Side 2 copies Table 2 8 5 x 11 Specification b Ifthe side 2 copies are in spec adjustment is required Return to Call Flow Simplex Duplex MSI If any of the side 2 copies are not in spec go to the adjustment Lead Edge A 15 1 3mm 15 1 7 15 2 0mm Side Edge B 21 1 8 21 2 2 21 2 5mm Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 123 ADJ 9 1 1 Adjustment Table 3 1 Prepare to adjust IOT Lead Edge Slde Edge Registration Chain a Enter Diagnostic Mode refer to Entering Diagnostic Mode Func Name Min Initial Increment b Enter CE Settings refer to CE Settings 20 10 TRAY2 4 for Thick 1 Paper LEAD REGI 0 33 66 0 135mm c Select Chain Func and press the Enter button ADJUSTMENT d Select NVRAM R W and press the Enter button 20 11 TRAY2 4 for Thick 2 Paper LEAD REGI 0 33 66 0 135 2 Adjust IOT Lead Edge Slde Edge Registration Table 3 ADJUSTMENT a Identify Chain Func to be changed in Table 3 20 12 for Thick 1 Paper LEAD REGI ADJUST 0 33 66 0 135 b Select Chain and enter 6 or 20 as required per Table 3 20 13 for Thick 2 Paper LEAD ADJUST 0 33 66 0 135 Select Func and enter number as required per Table 3 MENT
464. s Test Patterns 133333 3333333333EEEEEEEEEEE 1331333 EE33333333333FEFEEFEEEEE 333133 833333 33333333 3 33333 E33333333333EEEEEEEEEEE 333333 833333 10 334399399 EEEEEEEEEEE 333333 1 E33333333333EEEEEECEEEE 333133 Procedure n 2 E 16 15 15 Test Patterns LEAD EDGE 1 following test patterns are used with those products 22 Standard Test Pattern USCO XCL 82P524 XL 82P521 7 Output Reference Guide USCO XL SIR 542 00 Rogm h J 0 9 szaj 2 ain 7 Rogn Visual Scale USCO XL 82 448 SEU Le e Standard Test Pattern 82P524 82P521 Fe al 20 Procedure amp eee This test pattern is the standard multinational test pattern used for the evaluation of copy A Bogm h y quality for those products 29 250754 Sa n de n le ezdi o Pe al Side Figure 1 is used to evaluate solid area density uniformity exposure level registration skew and lead edge deletion 10 ST al al En eun ain 7 a OL AU ETC Te CRT IE DE aine ain 10 eg Hoar s iren ordo ORAE Sn E arn all Tn m ms o PRET M e mo reu ei E eme 29 Rogm h al ie 27 PT D TER JJ3
465. s Service Manual is part of the multinational documentation system for Copy Centre C118 Work Centre M118 copier printers The Service Documentation is used in order to diagnose machine malfunctions adjust components and has information which is used to maintain the product in superior operating condition It is the controlling publication for a service call Information on its use is found in the Introduction of the Service Documentation This manual contains information that applies to NASG XC and ESG XE copiers Service Manual Revision The Service Manual will be updated as the machine changes or as problem areas are identi fied Organization This Service Manual is divided into eight sections The titles of the sections and a description of the information contained in each section are contained in the following paragraphs Section 1 Service Call Procedures This section contains procedures that determine what actions are to be taken during a service call on the machine and in what sequence they are to be completed This is the entry level for all service calls Section 2 Status Indicator RAPs This section contains the diagnostic aids for troubleshooting the Fault Code and non Fault Code related faults with the exception of image quality problems Section 3 Image Quality This section contains the diagnostic aids for troubleshooting any image quality problems as well as image quality specifications and image defect sampl
466. s all byte changes 0 at the same time 29 39 MPT First Two Digits of Feed Capacity 0 3 0 1 O X Only 0 clearance is possible in the write mode 0 clearance 8 Digits means all byte changes 0 at the same time 30 41 Last Two Digits of the number of Sheets 0 99 0 1 Only 0 clearance is possible in the write mode 0 clearance Reaching BIAS transfer Roll 8 Digits means all byte changes 0 at the same time 30 42 Fifth and Sixth Digits of the number of 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Sheets Reaching BIAS transfer Roll 8 means all byte changes 0 at the same time Digits 30 43 Third and Fourth Digits of the number of 0 99 0 1 X Only 0 clearance is possible in the write mode 0 clearance Sheets Reaching BIAS transfer Roll 8 means all byte changes 0 at the same time Digits Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 29 NVRAM R W Table 7 HFSI CE access Chain Func Value Initial Value 1 Count R W Init Remarks 30 44 First Two Digits of the number of Sheets 0 3 0 1 X Only 0 clearance is possible in the write mode 0 clearance Reaching BIAS transfer Roll 8 Digits means all byte changes 0 at the same time MC Code Table 8 MC Code CE access Chain Func Value I
467. s button and select Stop Delete Go to step a Auditror Administration Off and use different tray until you have test prints from all the trays 5 Common Settings 2 Check the IOT Lead Edge Side Edge registration Figure 1 Hinge Seer thee a Compare the spec A4 Table 1 or 8 5x11 Table 2 to the test prints from each tray Avto Clear 1 minutes 5 Low Power Mode 14 minutes b Ifall of the test prints in specification go to step Sleep Mcde 4 miautes If any of the test prints are not in spec go to the adjustment at this time Pee Liner 4 seconds 3 Make a 2 sided test print Panel Select Enabled a Load paper in Tray 1 2 b Remove paper from the other paper trays jOch40950 c Mark atest print that is in specification as Side 1 and mark another as Side 2 d Place the 2 test prints in the document handler with the test print marked as side 1 on top Figure 1 IOT Lead Edge Side Edge Registration j0ch40950 e Select 1 2 Sided and select Rotate Side 2 f Press the Start button and mark the 2 sided copy with the number of the tray that fed Table 1 A4 Specification the paper Item Simplex Duplex MSI g Repeat steps e and f for the other trays and the MPT and mark the copies according Lead Edge A 14 5 4 1 3mm 14 5 4 1 7mm 14 5 2 0mm to the number of the tay that ec tme paper Side Edge B 18 1 8 18 2 2mm 18 2 5mm 4 Check the IOT Lead Edge Side Edge registration for the Side 2 test print
468. s chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 15 8 1 Retard Roll WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Introduction 12 2004 Initial Issue CCC118 WCM118 15 9 1 Pickup Roll Feed WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche ADJ 11 1 1 Carriage Assembly Position Adjustment WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche 8 Accessories 8 1 FAX KIT WARNING Switch off the machine and disconnect the power cord DANGER Mettre la machine sur ARRET et debrancher le cordon dalimentation 8 2 Foreign Interface WARNING Switch off the machine and disconnect the power cord DANGER Mettre la machine sur ARRET et debrancher le cordon dalimentation Initial Issue 12 2004 CCC
469. shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche Covers REP 10 1 1 Top Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 10 2 1 Rear Cover WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche 11 1 1 Control Panel WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou reglage avec le cordon d alimentation branche REP 11 2 1 IIT Carriage Assembly Introduction 12 2004 Initial Issue 118 WCM118 WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine DANGER Afin d eviter des blessures ou des chocs electriques ne pas effectuer mainte nance ou re
470. similar lead edge target as shown Figure 1 Make a plain paper copy of a test pattern from the platen glass with an equivalent lead edge target as shown Figure 1 Make mark 10 from the lead edge short edge of a piece of paper as shown Figure 1 and use as a test pattern 6 Make 5 copies using the following selections Place test pattern in the ADF Select tray size that matches test pattern lead edge short edge size Select 100 Select 5 copies and press Start button Goto step 10 7 Prepare a side 1 test pattern in one or more of the following ways and mark as side 1 Use paper test pattern 8222020 with a similar lead edge target as shown Figure 1 Make a plain paper copy of a test pattern from the platen glass with an equivalent lead edge target as shown Figure 1 Make mark 10 from the lead edge short edge of a piece of paper as shown Figure 1 and use as a test pattern 8 Take test pattern made in step 7 and create side 2 by making a mark 10 mm from the lead edge short edge and mark as side 2 Side 1 and Side 2 marks will be on opposite edges 9 Make 5 copies using the following selections Place test pattern in the DADF side 1 facing up SEF Select tray size that matches width of test pattern size Select 100 Select 2 2 Sided Select 5 copies and press Start button 10 Check the Lead Edge registration on the Side 1 ADF DADF and Side 2 DADF copies a
471. sm Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely Y N Install the DADF ADF Feeder Assembly PL 15 2 correctly Execute STATUS 054 DADF ADF Top Cover Switch Manually activate the contact of the DADF ADF Top Cover Switch PL 15 9 The display changes N Check the connection of each DADF ADF Top Cover Switch and DADF ADF PWB connector The connectors are connected correctly N Connect the connectors Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Execute STATUS 054 DADF ADF Top Cover Switch Open and close the DADF ADF Feeder Assembly PL 15 2 The display changes Y Check the installation of the DADF ADF Top Cover Switch PL 15 9 The DADF ADF Top Cover Switch is installed correctly N Install the DADF ADF Top Cover Switch PL 15 9 correctly Check the actuator of the DADF ADF Feeder Assembly PL 15 2 that operates the DADF ADF Top Cover Switch Check the installation of the actuator The actuator is not distorted or damaged N Correct the distortion Remove the damaged part Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Replace the DADF ADF Top Cover Switch PL 15 9 followed by the DADF ADF PWB PL 15 3 Status Indicator RAPs 12 2004 Initial Issue S1 0027 2 56 CCC118 WCM118
472. spect to the adjacent return or ACN wire Table 1 Voltage Measurement and Specifications VOLTAGE SPECIFICATION INPUT POWER 220 V 198 VAC TO 242 VAC INPUT POWER 100 V 90 VAC TO 135 VAC INPUT POWER 120 V 90 VAC TO 135 VAC 5 VDC 4 75 VDC TO 5 25 VDC 24 VDC 23 37 VDC TO 27 06 VDC Logic Voltage Levels Measurements of logic levels must be made with reference to the specified DC Common unless some other point is referenced in a diagnostic procedure Table 2 Logic Levels DC Voltage Measurements in RAPs The RAPs have been designed so that when it is required to use the DMM to measure a DC voltage the first test point listed is the location for the red meter lead and the second test point is the location for the black meter lead For example the following statement may be found in a RAP There is 5 VDC from TP7 to TP68 In this example the red meter lead would be placed on TP7 and the black meter lead on TP68 Another example of a statement found in a RAP might be There is 15 VDC from TP21 to TP33 In this example the red meter lead would be placed on TP21 and the black meter lead would be placed on TP33 If a second test point is not given it is assumed that the black meter lead may be attached to the copier frame VOLTAGE H L SPECIFICATIONS 5 VDC H 3 00 TO 5 25 VDC L 0 0 TO 0 8 VDC 24 VDC H 23 37 TO 27 06 VDC L 0 0 TO 0 8 VDC Initial Issue Intro
473. ss 1 When replacing the 2TM PWB set the 2TM PWB Dip Switch to the position as shown Figure 1 SW2 SW3 ON ON ON OFF ON OFF OFF ON ON ON OFF OFF H OGSY NO sw4 OFF 23 28 2TM OFF 23 28 TTM OFF 50 2TM OFF 50 TTM OFF 15 18 2 jOch41211 Figure 1 Setting the Dip Switch j0ch41211 Repairs Adjustments 12 2004 REP 12 6 1 4 84 Initial Issue CCC118 WCM118 12 7 1 Left Lower Cover Parts List on PL 12 7 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Pull out Tray 4 2 Remove the Left Lower Cover Figure 1 1 Remove the screws 2 2 Remove the Left Lower Cover jOch41212 Figure 1 Remove the Left Lower Cover 0 41212 Replacement 1 To install carry out the removal steps in reverse order Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 85 REP 12 7 1 Repairs Adjustments 12 2004 Initial Issue REP 12 7 1 4 86 CCC118 WCM118 13 1 1 2 Parts
474. ssssssesseeees 5 67 PL 9 1 Electrical 6n nnne nente OP rh rng 5 29 PL 15 9 Upper Feeder 5 68 PL 9 2 ESS 580 15 10 DADF ADF Document Tray nts 5 69 9 3 5 31 9 5 32 Common Hardware Common Hardware 5 70 10 Covers Part N mber Index iiit ette tete en lene D ETE P Tenth 5 71 Initial Issue 12 2004 Parts List CCC118 WCM118 Parts List 12 2004 Initial Issue 5 2 CCC118 WCM118 Introduction Overview The Parts List section identifies all part numbers and the corresponding location of all spared subsystem components Organization Parts Lists Each item number in the part number listing corresponds to an item number in the related illustration All the parts in a given subsystem of the machine will be located in the same illustration or in a series of associated illustrations Electrical Connectors and Fasteners This section contains the illustrations and descriptions of the plugs jacks and fasteners used in the machine part number listing of the connectors is included Common Hardware The common hardware is listed in alphabetical order by the letter or letters used to identify each item in the part number listing and in the illustrations Dimensions are in millimeters unless otherwise identified
475. stall the DUP Module correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 5 Registration Sensor Manually activate the actuator of the Registration Sensor PL 2 4 The display changes N Check the connection of P J104 P J104 is connected correctly N Connect P J104 Check the wire between J104 and J403 for an open circuit or a short circuit BSD 8 6 Flag 1 Flag 2 The wire between J104 and J403 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the MCU PWB P403 B15 and the GND BSD 8 6 Flag 2 The voltage is approx 5VDC Y N Replace the MCU PWB PL 9 1 Measure the voltage between the MCU PWB P403 B14 and the GND BSD 8 6 Flag 1 Place paper in front of the Registration Sensor The voltage changes Y N Replace the Registration Sensor PL 2 4 Replace the MCU PWB PL 9 1 A A Execute Input Output Check 8 31 Duplex Sensor Place paper in front of the Duplex Sensor PL 8 1 The display changes Y N Check the wire between J123 and J541 for an op
476. stance of the Tray 1 Feed Clutch PL 2 3 BSD 8 1 Flag 2 Between P217 1 and P217 4 The resistance is approx 186Ohm Replace the Tray 1 Feed Clutch PL 2 3 Check the wire between J217 and J415 for an open circuit or a short circuit BSD 8 1 Flag 2 The wire between J217 and J415 is conducting without an open circuit or a short circuit Repair the open circuit short circuit Replace the MCU PWB PL 9 1 Replace the MCU PWB PL 9 1 Y Check the connections of P J217 and P J415 P J217 and P J415 are connected correctly A Initial Issue Status Indicator CCC118 WCM118 12 2004 C1 3000 C2 2000 2 Feed Sensor JAM Tray 2 Feed After the Tray 2 Feed Lift Up Motor turned On the Tray 2 Feed Out Sensor did not turn On within the specified time Initial Actions Refer to BSD 7 6 8 2 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 6 Tray 2 Feed Out Sensor Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The display changes N Check the connections of P J182
477. stment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the DADF ADF 15 1 1 2 Remove the Rear Cover REP 15 2 4 3 Open the Top Cover PL 15 4 WARNING Ensure that the DADF ADF is removed If the Counter Balance is removed with the Top Cover closed the compressed spring will be released immediately and may cause personal injury 4 Remove the Film Cover Figure 1 Remove the Film Cover 1 nu Figure 1 Removing the Film Cover j0ch41571 jOch41571 Initial Issue 12 2004 CCC118 WCM118 4 107 Repairs Adjustments REP 15 3 2 5 Remove the Left Counter Balance Figure 2 Replacement 1 Remove the Tapping Screws x4 1 install carry out the removal steps in reverse order 2 Remove the Left Counter Balance 2 Adjust the Counterbalance ADJ 15 1 2 j0ch41518 Figure 2 Removing the Left Counter Balance j0ch41518 Repairs Adjustments 12 2004 Initial Issue REP 15 3 2 4 108 CCC118 WCM118 15 3 3 Right Counter Balance Remove the Film Cover Figure 1 Parts List on PL 15 3 1 Remove the Film Cover Removal WARNING To avoid pe
478. story to the machine s Machine Log Sheet 2 Remove the and EXT PWB Box REP 11 1 2 j0ch41137 Figure 1 Removing the PWB j0ch41137 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 75 REP 11 6 2 4 Remove the EXT PWB Figure 2 Replacement 1 Remove the Screws x5 1 To install carry out the removal steps in reverse order NOTE Use care in 3 Figure 2 while removing EXT PWB 2 Remove the EXT PWB jOch41136 Figure 2 Removing the EXT PWB j0ch41136 Initial Issue Repairs Adjustments 12 2004 CCC118 WCM118 REP 11 6 2 4 76 12 1 1 3 Parts List on PL 12 1 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the Left Lower Cover REP 12 7 1 2 Pull out Tray 3 3 Open the lower Left Cover PL 12 7 4 Remove the bracket Figure 1 Remove the screw Remove the bracket 1 2 Figure 1 Removing the bracket j0ch41201 jOch41201 Initial Issue 12 2004 CCC118 WCM118 4 77 Repairs Adjustments REP 1
479. t LOW lt 1 gt LOW lt 1 gt 8 5 x 11 LEF HIGH lt 1 gt LOW lt 1 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt 11 17 HIGH lt 1 gt LOW lt 1 gt HIGH lt 0 gt LOW lt 1 gt LOW lt 1 gt A4 LEF HIGH lt 1 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt HIGH lt 0 gt EMG A3 SEF HIGH lt 1 gt HIGH 0 HIGH lt 0 gt LOW 1 LOW lt 1 gt 10 90501 Figure 1 DOCUMENT SIZE SENSING 0 90501 Initial Issue CCC118 WCM118 12 2004 7 53 Wiring Data Chain 5 Document Transportation _ D G H J 5 2 DOCUMENT SETTING DADF ADF PWB PL15 3 DOUBLE PLUG DOCUMENT FEED CLUTCH DFON DFI7 ON L 24VDC WHT gt CH1 3 DADF ADF PWB PL15 3 2 DOCUMENT SET Status 041 433VDC SENSOR DOCUMENT SET SENSOR 2 DF9 DOCUMENT SENSED H 3 3VDG DF CN14 BLU 83VDC 3 CH1 3 4 DOCUMENT FEED ROLL DRIVE OPERATOR LOADED DOCUMENT 5 8 j0ch90502 Figure 2 DOCUMENT SETTING j0ch90502 Wiring Data 12 2004 Initial Issue Chain 5 Document Transportation 7 54 CCC118 WCM118 J 5 3 DOCUMENT FEED AND TRANSPORT MECHANISM DOCUMENT FEED ROLL DRIVE DADF ADF PWB DOCUMENT DRIVE PL15 3 R MOTO 9 DOCUMENT DOCUMENT DRIVE MOTOR 5 REGISTRATION ON 24VDC CLOCK T 9 1 CLOCK A DADF DOCUMENT EXIT ROLL DRIVE 1 E E E CLOCK A de 22
480. t Output Check ATC Check P ESS 6 46 CCC118 WCM118 1 Resetting the Administrator Password Purpose The purpose of this procedure is to allow the CE to recover the Administrator Password in situ ations where the customer has changed the password from the default value and subse quently lost or forgotten the password Procedure Enter Diagnostic Refer to Entering Diagnostic Mode Press the Log on Out button on the Control Panel Select System Settings then Changing Pass Word Press the Enter Button Set the default password 11111 Exit the Diagnostic mode Allow the Administrator to enter the a new number from User mode DUO guo SE GP 2 DIS DTC and DCS 2000 ITU T recommendation FIF byte length 14 byte 112 bit Unless otherwise specified bit O unavailable and 1 available For 1 3 under Description see the description on the final page F CODE indicates a specific item is used in G3 F Code Communication i Fax in Internet Fax and Color Fax in Color Fax Items marked with are set to 0 because they are not used in nor mal G3 Fax communication First convert a value hex recorded in FIF under DIS DTC and DCS into a binary Next check individual bit Nos for their respective values For the order of the Nos see the table below The example below shows that FIF shows 20EF The bit numbers of the 3rd and subsequent bytes are arranged in the same manner as those of the 1st and 2nd bytes
481. t circuit Check the wire between J523 and J400 for an open circuit or a short circuit BSD 10 1 Flag 3 The wire between J523 and J400 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Fuser Assembly PL 5 1 followed by the Power Unit PL 9 1 and the MCU PWB PL 9 1 U4 2000 Over Heat Temp Failure RAP The Control Thermistor detected a temperature higher than the specified value The Lamp Change Thermistor detected a temperature higher than the specified value Initial Actions Refer to BSD 10 1 Power OFF ON Procedure NOTE When U4 2 occurs NVM 50 19 FSR U4 2 Reset Mode 1 After repair change it to NVM 50 19 FSR U4 2 Reset Mode 0 Check the resistance of the Thermistor BSD 10 1 Flag 1 There is no open circuit in the wire between P600 1 and P600 3 and the resistance is 3kOhm and above N Replace the Fuser Assembly PL 5 1 Check the wire between J416 and J600 for an open circuit or a short circuit BSD 10 1 Flag 2 The wire between J416 and J600 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Check the wire between J523 and J400 for an open circuit or a short circuit BSD 10 1 Flag 3 The wire between J523 and J400 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the Fuser Assembly PL 5 1 followed by the
482. t of 5 b Compare the copies to the spec Table 1 If the copies in spec no adjustment is required Return to Call Flow If the copies are in not in spec go to the adjustment Repairs Adjustments 12 2004 Initial Issue ADJ 15 1 3 4 138 CCC118 WCM118 Adjustment 1 Prepare to adjust DADF ADF Side Edge Registration a Enter Diagnostic Mode refer to Entering Diagnostic Mode b Enter CE Settings refer to CE Settings c Select MFC and press the Enter button d Select Regist and press the Enter button 2 Adjust the Side Edge B using the following function so that the measured value falls within the specifications Figure 1 Table 2 a Enter appropriate Func number Table 2 and press the Enter button to display cur rent setting b Press the C button to delete the current setting c Enter a new setting and press the Enter button i For Side 1 ADF DADF if the reg measurement is short enter a larger number by selecting or and then entering the new number For Side 1 ADF DADF if the reg measurement is long enter a smaller number by selecting or and then entering the new number For Side 2 DADF if the reg measurement is short enter a smaller number by selecting or and then entering the new number For Side 2 DADF if the reg measurement is long enter a larger number by selecting or and then entering the new number Press the Enter button to load the new number d Exit Diagnostics
483. t on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress jOch40706 Figure 1 Removing the MPT Rear Cover j0ch40706 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 27 REP 7 1 1 2 Disconnect the connector Figure 2 3 Remove the MPT Unit Figure 3 1 Release the Wire Harness from the clamp x2 1 Remove the screws x2 2 Disconnect the connector 2 Remove the MPT Unit jOch40701 a Figure 2 Disconnecting the connector j0ch40701 Figure 3 Removing the MPT Unit j0ch40702 JOch40702 Repairs Adjustments 12 2004 Initial Issue REP 7 1 1 4 28 CCC118 WCM118 Replacement 1 To install carry out the removal steps in reverse order 2 When replacing enter Diag mode Clear the counter MPT Chain Func 29 39 29 29 29 19 29 9 3 When replacing the MPT Tray Assembly PL 7 1 carry out MPT Size Guide Adjustment ADJ 7 1 1 Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 29 REP 7 1 1 7 2 1 Retard Pad Parts List on PL 7 2 Removal NOTE When replacing the Feed Roll and Retard Pad enter mode Clear the Feed sheets counter Chain Func 29 39 29 29 29 19 29 9 WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent
484. t or a short circuit BSD 9 3 Flag 3 Flag 4 The wire between J403 and P610 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit The voltage is approx 5VDC N Replace the MCU PWB PL 9 1 substances and nothing has failed Repair the failure and remove the foreign substances correctly Y N Install the Toner CRUM PWB PL 4 2 correctly Check the connection of the MCU PWB P J414 P J414 is connected correctly Y N Connect P J414 Check the connection of the Toner CRUM PWB P J217 P J217 is connected correctly Y N Connect P J217 Measure the voltage between the PWB P403 A18 and the GND BSD 9 3 Flag 4 Check the Toner Cartridge for failure or foreign substances There are no foreign Check the installation of the Toner PWB The Toner PWB is installed A Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 109 OF1 OF2 Warning Drum Life Was Near To End The XERO Developer Cartridge needs to be replaced soon Initial Actions Refer to BSD 9 1 Power OFF ON Reload the XERO Developer Cartridge Procedure Check the XERO Developer Cartridge for failure or foreign substances There are no foreign substances and nothing has failed Repair the failure and remove the foreign substances Check the installation of the XERO CRUM PWB The PWB is correctly Y N Install the
485. t there are no jobs in progress Remove the Front Cover Figure 1 1 Open Feeder 2 Remove the Tapping Screws x3 3 Remove the screw 4 Push the Front Cover in the direction of the arrow and remove Projection JOch41543 Figure 1 Removing the Front Cover j0ch41543 Replacement To install carry out the removal steps in reverse order Initial Issue 12 2004 CCC118 WCM118 4 103 Repairs Adjustments REP 15 2 3 REP 15 2 4 Cover 1 Remove the Rear Cover Figure 1 Parts List on PL 15 2 1 Open Feeder and lift Document Tray Assembly 2 Remove the screw 3 Remove the Tapping Screws x2 4 Push the Rear Cover in the direction of the arrow and remove Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Jobs in Memory lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 10 41544 Figure 1 Removing the Rear Cover j0ch41544 Replacement 1 To install carry out the removal steps in reverse order Repairs Adjustments 12 2004 Initial Issue REP 15 2 4 4 104 CCC118 WCM118 15 3 1 DADF ADF Control PWB 2 Disconnect the
486. tage between the STM PWB P413C A5 and the GND BSD 1 2 Flag 1 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Replace the 2TM PWB PL 12 6 the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 H7 7000 2TM Communication Failure RAP Communication error occurred between the MCU PWB and the 2TM PWB Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB and 2TM PWB connector The connected correctly N Connect the connectors connectors are Turn on the power again H7 7 reoccurs End Check the wire between J541 and J413C for an open circuit or a short circuit BSD 3 3 Flag 1 The wire between J541 and J413C is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the STM PWB P413C A5 and the GND BSD 1 2 Flag 1 The voltage is approx 5VDC N Replace the STM PWB PL 13 6 followed by the PWB PL 9 1 Replace the 2TM PWB PL 12 6 or the STM PWB PL 13 6 followed by the MCU PWB PL 9 1 Status Indicator RAPs H7 4000 H7 7000 12 2004 2 32 Initial Issue CCC118 WCM118 7 8000 TM Type Error RAP An invalid Tray Module is connected Initial Actions Refer to BSD 1 2 3 3 Power OFF ON Procedure Check the connection of each MCU PWB and STM PWB connector The conn
487. ted within the specified time Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely Y N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Load the document into the ADF and make a copy The document is fed into the machine Y N Check for noise Document Drive Motor operation The Document Drive Motor can be heard Y N Check the connection of each Document Drive Motor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Replace the Document Drive Motor PL 15 5 followed by the DADF ADF PWB PL 15 3 Check the connection of each Document Registration Clutch and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag
488. tem 16 E 6 Pinion Gear P O PL 15 10 Item 16 7 Pinion Spring P O PL 15 10 Item 16 8 Clear Cover PL 15 10 Item 16 9 E Lower Document Tray P O PL 15 15 10 Item 16 10 Document Width Sensor 1 O PL 15 10 Item 16 11 Document Tray Width Sensor 2 P O PL 15 10 Item 16 14 12 Document Tray Length Sensor 1 P O PL 15 10 Item 16 13 Document Length Sensor 2 O PL 15 10 Item 16 14 Wire Harness P O PL 15 10 Item 16 15 Earth Plate PL 15 10 ltem 16 16 050K51140 Document Tray Assembly QE 10 51510 Initial Issue 12 2004 Parts List CCC118 WCM118 5 69 PL 15 10 Hardware BB 112W27659 Screw M3x6 n BC 113W16051 Screw M2x10 Part Description BD 113W20688 Screw M2 5x6 A 112W27677 Screw Red M3x6 BE 113W27551 Screw M3x5 B 112W27678 Screw M3x6 BF 141W27451 Setscrew M3x4 C 112W27851 Screw M3x8 BG 153W15888 Tapping Screw M4x12 D 112W27898 Screw M3x8 BH 153W16288 Tapping Screw M4x12 E 113W15488 Screw M2x4 BJ 158W35878 Screw 4 8 F 113W20678 Screw M3x6 BK 271W16050 Dowel Pin 2x10 G 113W20857 Screw M3x8 BL 285W16051 Spring Pin 2x10 H 113W21278 Screw M3x12 BM 153W17655 Tapping Screw M3x6 J 113W21778 Screw M3x18 BN 153W17855 Tapping Screw M3x8 K 113W27688 Screw M3x6 BP 252W29450 Nylon Washer 8 t 1 L 113W36278 Screw M4x12 BQ 158W36255 Screw M4x12 M 114W27678 Screw M3x6 BR 354W26251 E Clip 5 N 141W35651 Setscre
489. tes The unit of MB not 054 ADF DADF DADF ADF Top Cover Switch 0 1 0 OFF 1 ON stated 055 Platen Carriage Sensor 0 1 012 0 1 2 Not installed ADF 056 Platen Platen Open Switch 0 1 0 1 DARE 057 Platen Platen Angle Sensor 0 1 0 OFF 1 ON 013 Duplex O 0 1 Not installed Installed Record Unit 014 Additional O O O O 0 1 Not installed Installed Tray 2 015 Additional O O O O 0 1 Not installed Installed Tray 3 016 Additional O O O O 0 1 Not installed Installed Tray 4 017 OCT O O O O 0 1 Not installed Installed 018 MSI O O O O 0 1 Not installed Installed 019 P ESS X O X O 0 1 Not installed Installed 020 Printer Speed O O O O NN Displayed in ppm 031 Stamp Option X X 0 1 Not installed Installed 032 Fax Option X X O O 0 1 Unavailable Available N stands for a number items marked with x in the models are also displayed with 0 fixed Scanner IIT Sensors Check The function of checking that the sensors of IIT are in normal condition The status of each sensor is displayed in 0 1 Table 2 IIT has the following sensors Displa Func Scanner IIT Name Sensor Name y Remarks 041 ADF DADF Document Set Sensor 0 1 0 OFF 1 ON 042 ADF DADF Document Feeder Width Sensor 1 0 1 0 OFF 1 ON 043 ADF DADF Document Tray Width Sensor 1 0 1 0 OFF 1 ON 044 ADF DADF Document Tray Width Sensor 2 0 1 0 OFF 1 ON 045 ADF DADF Document Tray Length Sensor 1 0 1 0 OFF 1 ON 046
490. test com CRP Command RePeat munication error log DCN DisGoNnect 2 Signal Names to be stated Identification Table 1 FCF Signal Names to be stated CTC Continue To Correct Signal Name Description CTR Response to Continue To correct I EOR End Of Retransmission GSI galieg Subscriber ERR Response to End of Retransmission CIG CallinG subscriber Identification PPR Partial Page Request TSI Transmitting Subscriber Identification ANA Receive Not Ready NSF Non Standard Facilities RR Receive Ready NSC Non Standard Les Command SEP SElected Poring NSS Non Standard Set up SUE SUB address DIS Digital Identification Signal PWD PassWorD DTC Digital Transmit command PWDI PassWorD1 DCS Digital command Signal Calling Menu CFR ConFirmation Receive GJ FTT Failure To Train 5 Multi Page Signal JM EOM End Of Message EOP End Of Procedure 3 Signal sender PRI MPS PRocedure Interrupt Multi Page Signal Before a FCF signal is a certain display indicating which of the fax sender and the fax PRI EOM PRocedure Interrupt End Of Message receiver sent it out PRI EOP PRocedure Interrupt End Of Procedure PPS MPS Partial Page Signal Multi Page Signal PPS EOM Partial Page Signal End Of Message PPS EOP Partial Page SignalEnd Of Procedure PPS PRI MPS Partial Page Signal PRocedure Interrupt Multi Page Signal PPS PRI EOM Partial Page Signal PRocedure Interrupt End Of Message PPS PRI EOP Partial Page Signal PRocedure Inter
491. the Sheet Platen Glass PL 11 2 Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs N Install a new XERO Developer Cartridge PL 4 1 Turn the power and print The problem reoccurs N Check the surface of the for dirt and distortion The surface of the BTR is clean and there is no distortion N Clean the If there is distortion replace the BTR PL 2 5 Check for dirt in the paper transport path The paper transport path is clean N Clean the paper transport path Remove the Fuser Unit PL 5 1 Check for dirt on the surface of the Heat Roll The surface of the Heat Roll is clean N Clean the Heat Roll If there is difficulty in removing the dirt replace the Fuser Unit PL 5 1 Check the paper type Paper used is within specifications N Use paper within specifications Use paper from a freshly opened packet The problem reoccurs N End Replace the MCU PWB PL 9 1 followed by the ESS PWB PL 9 2 Initial Issue CCC118 WCM118 12 2004 Image Quality 1Q12 1Q13 1014 Black Prints RAP Paper is printed completely black Procedure Check the operating parts of the Carriage for foreign substances and distortion No distortion or foreign substances are found in the operating parts of the carriage Y N Clear away the foreign substances the IIT Carriage Assembl
492. tial Issue REP 11 4 1 4 58 CCC118 WCM118 jOch41117 jOch41118 Figure 4 Disconnecting the connector j0ch41117 Figure 5 Removing the Exposure Lamp j0ch41118 6 Remove the Exposure Lamp Figure 5 Replacement 1 Remove the screw 1 install carry out the removal steps in reverse order 2 Remove the Exposure Lamp Initial Issue 12 2004 Repairs Adjustments CCC118 WCM118 4 59 REP 11 4 1 11 5 1 Front Rear Carriage Cable 2 Remove the tape and remove the Front Rear Carriage Cable Figure 1 Parts List on PL 11 5 Removal WARNING To avoid personal injury or shock do not perform repair or adjustment with electrical power applied to the machine CAUTION To prevent data loss when the power switch is turned off please note the following FAX Models Check that the Stored Documents lamp is not on and press the Job Status button to ensure that there are no jobs in progress Printer Models Press the Job Status button to ensure that there are no jobs in progress 1 Remove the IIT Carriage Assembly REP 11 2 1 jOch41119 Figure 1 Removing the cable j0ch41119 Repairs Adjustments 12 2004 Initial Issue REP 11 5 1 4 60 CCC118 WCM118 Replacement 2 Coil the Front Rear Carriage Cable around the drum and secure it with tape as shown 1 Align the Front Rear Carriage Cable with the drum hole and install Figure 2 Figure 3 NOTE The view in Figure 1 is inverted if holding Carriage right s
493. ting systems you can use any of the 3 procedures M 118 and M118i USB FIRMWARE DOWNLOAD 1 Power off the Machine and the PWS 2 Plug the USB cable into the USB port on the ESS PWB and to your PWS 3 Power on the Machine into the Download Mode When the Please Wait AND the Xerox logo is displayed press the Power Save and the C buttons at the same time until Down load is displayed Power on the PWS A Device Found window will pop up on your PWS Select Cancel on this pop up Open the PWS Firmware Update Tool FWDLMgr exe Click on Agree in the License Screen On the Firmware Update Tool screen select the following Printer Model CopyCentre WorkCentre M118 0 File name Click on Browse On the next screen you need to find the bin file to down load The file should read either STD DLD BIN for WorkCentre machines without the PostScript option or PS DLD BIN for WorkCentre machines that have the PostScript option Highlight the file that you want and click on Open 11 Click Add once you have found the File name 12 Click on Version to check the version of the software you are about to download 13 Click on Next 14 In the Firmware Update Tool select USB port 15 Click Next 16 The Download will start and takes approximately 10 minutes 2e 090 uo gk 17 18 19 20 NE 1 gu Ito QU 12 13 14 15 16 17 18 19 20 21 22 23 24 25 The data transfer status is s
494. tion Disable Auto Exposure IDS 15 Fluctuation In Auto Exposure Values For Copies Of Originals Of Medium Density When Auto Exposure is turned for originals with background of medium density 0 5G the effectiveness of Auto Exposure fluctuates for each job Cause As medium density 0 5G is near the upper limit value for background detection the Auto Exposure value fluctuates according to the result of background detection that varies according to the variations in the density of the original and how the original is placed Corrective Action Disable Auto Initial Issue CCC118 WCM118 12 2004 Image Quality 3 31 IDS 14 IDS 15 10 16 Gradation Jump In Text amp Photo Mode For 100 Ipi Secondary defect Text is blurred Photo Originals Change the setting from More Text to Text and then to Photo and More Photo Secondary defect Image quality of photographs deteriorate in More Text and Text In Text mode making copies of images of 100 Ipi halftone dot gradation may result in a tone settings Text becomes blurred in More Photo and Photo settings jump Figure 1 Gradation Jump In Text amp Photo Mode For 100 Photo Originals Defect Sample j0st3230 Cause As Text amp Photo mode gives priority to 175 Ipi halftone dots and text quality Sharpen Edge is performed for lower Corrective Action Make copies in Photo mode Image Quality 12 2004 Initi
495. to the copies oil marks image quality defects or other indications of a problem e Record the billing meter readings f Enterthe Diagnostics Mode NOTE If a fault code is displayed while performing a diagnostics procedure go to that fault code RAP and repair the fault Return to Diagnostics and continue with the dC procedure that you were performing g Determine what HFSI action is required based on the customer output volume Refer to the Detailed Maintenance Activities section for the detailed HFSI information Record any items that require action h Print the CE Report and record the information in the Jam History IIT Jam History IOT Fatal Error History and Fax Error History Classify this information into categories Information that is related to the problem that caused the service call Information that is related to secondary problems Information that does not require action such as a single occurrence of a problem i Check the Service Log for any recent activities that are related to the problem that caused the service call or any secondary problem 2 Perform any required HFSI activities identified above Refer to the Detailed Maintenance Activities section 3 Exit diagnostics Try to duplicate the problem by running the same jobs that the customer was running 4 Call Flow Initial Issue CCC118 WCM118 12 2004 Service Call Procedures Service Call Procedures Initial Actions Call Flow
496. to the largest setting b Select Chain and enter 20 on number keypad not required if already set c Select Func and enter 6 on number keypad d Press the Start button A displayed 0 indicates largest position adjustment com plete 4 Exit diagnostics refer to Entering Diagnostic Mode Return to Call Flow Initial Issue 12 2004 CCC118 WCM118 4 121 Repairs Adjustments ADJ 7 1 1 Repairs Adjustments 12 2004 Initial Issue ADJ 7 1 1 4 122 CCC118 WCM118 ADJ 9 1 1 IOT Lead Edge Side Edge Registration Purpose Align the image on the drum with the paper NOTE As there are no built in test patterns use the IOT System Settings List Check 1 Print the Test Pattern Copy Output Direction SEF A a Load A4 or 8 5x11 paper in Tray 1 in the SEF direction b Remove the paper from the other paper trays c Press the Machine Status button d Select Report List and press the Enter button e Select System Settings and press the Enter button f Press the Start button to print the 4 page System Settings List 03 17 g Mark page 1 with Tray 1 h steps a through g for the other trays and MPT and mark the test print accord Product Coce 11202141 ing to the number the tray that fed the paper B Serial 180007 Password D NOTE To save paper load 1 sheet run the report and after the out of paper mes sage displays press the Job Statu
497. tors are connected correctly N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 2 Flag 1 The wire between the connectors is conducting without an open circuit or a short circuit Repair the open circuit or short circuit Status Indicator RAPs 1 0001 S1 0010 12 2004 Initial Issue CCC118 WCM118 Measure the voltage between the DADF ADF PWB DF CN6 1 and the GND BSD 5 2 Flag 1 The voltage is approx 24VDC N Replace the DADF ADF PWB PL 15 3 Replace the Document Feed Clutch PL 15 9 followed by the DADF ADF PWB PL 15 3 Execute STATUS 051 Document Feed Sensor Place paper in front of the Document Feed Sensor PL 15 9 receiver The display changes N Check the connection of each Document Feed Sensor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Check the wire between the connectors for an open circuit or a short circuit BSD 5 4 Flag 2 Flag 3 The wire between the connectors is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Measure the voltage between the DADF ADF PWB DF CN10 2 and the GND BSD 5 4 Flag 3 The voltage is approx 3 3VDC Y N Replace the DADF ADF PWB PL 15 3 1 0011 Jam During Scan RAP During ADF scan the Document Lead Edge Sensor did not turn On
498. tre r alis es sans aucun changement comme indiqu dans la documentation Le repr sentant Xerox lors d interventions sur l quipement doit respecter les consignes de s curit locales con cernant les faisceaux laser Ne pas placer d objet r fl chissant dans la zone du ROS quand il est ouvert Ne pas regarder dans la zone du ROS lorsque la machine est sous tension et que le laser est en fonctionnement The following symbol and statement appear on a label in the machine The symbol by itself or the symbol and the statement may also appear in the service documentation and in the training program When this symbol appears the service representative is warned that conditions exist that could result in exposure to the laser beam DANGER Les symboles et instructions suivants sont indiqu s sur des tiquettes dans la machine et sont identifi s dans la documentation technique et dans le manuel de for mation Quand ces symboles s affichent le repr sentant Xerox est pr venu des risques encourus concernant une exposition au rayon laser WARNING Do not try to bypass any laser interlocks for any reason Permanent eye damage could result if the laser is accidentally directed into your eye DANGER Ne pas essayer de shunter les contacts laser pour quelques raisons que ce soit Si le faisceau laser est dirig accidentellement vers les yeux il peut en r sulter des l sions oculaires permanentes 4 Repairs and Adjustments Drives REP 1 1 1 Main
499. ty 12 2004 Initial Issue 3 20 CCC118 WCM118 1QS12 Magnification Specification Procedure Use Side B of the Standard Test Pattern The tolerance for each magnification setting in the lead edge to trail edge direction and the front to rear direction are listed in Table below Table 1 Magnification Specifications Magnification Measurement 65 130 2mm 101 202 2mm 154 154 2mm Refer to Figure 1 for the areas to be measured For 65 and 101 use areas A and B for the magnification in the lead edge to trail edge direction and areas C and D for magnification in the front to rear direction For 154 use areas A and E for magnification in the lead edge to trail edge direction and areas C and F for magnification in the front to rear direction Figure 1 Figure 1 Areas of Side B to be Measured j0ch3202 jOch3202 Initial Issue CCC118 WCM118 12 2004 3 21 Image Quality 10513 Background Specification Procedure Use Side A of the Standard Test Pattern Compare images of the test pattern Figure 1 made from the document glass with the visual scale 82P448 The background of the images must not be darker than the reference area Figure 1 li 2 82 448 Visual scale 82P524 jOch3215 Figure 1 Test Pattern j0ch3215 Image Quality 12 2004 3 22 Initial Issue CCC118 WCM118 Image Defect Samples IDS 1 Auger Mark IOT The following
500. uation In Auto Exposure Values For Copies Of Originals Of Medium Density 3 31 IQ2 IIT Image Quality Entry 3 3 IDS 16 Gradation Jump In Text amp Photo Mode For 100 Photo Originals 3 32 IQ3 Low Image Density RAP c ccsccccscssssessesesesssscssescsssssscssessaessseeseseacssesessescanessaceeeseaces 3 4 IDS 17 CVT Constant Velocity Transport Scan 3 33 104 Wrinkled Image RAP a eaa e e a 3 4 IDS 18 Defects Related To Scan Print ss 3 33 IQ5 Residual Image Ghosting RAP 3 5 IDS 19 Moire In Text Mode Fine B W Scan Fax For 133 Ipi Originals 3 34 IQ6 Background RAP 3 5 IDS 20 Black Discoloration Around White Texts In Medium Density Background 3 34 IQ7 Deletion T 3 6 IQ8 Skew Misregistration RAP mn IT Image Quality Troubleshooting 109 Process Direction Bands Streaks and Smears 3 7 Image Quality Troubleshooting 3 35 1010 Unfused Copy Toner Offset RAP 3 8 IQ11 Repeating Bands Streaks Spots and Smears RAP 3 8 1012 aeree eed A 3 9 IQIS Spots eere e RE 3 9 IQ14 Black Prints reete eerte eene nire deed 3 10 1615 Blank Image RAP is tet rrt err etre e rn ee eer Per ede 3 10 Copy Quality Specifications Copy Quality
501. ure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Initial Issue CCC118 WCM118 12 2004 2 73 Status Indicator RAPs 45xxxx 46 47 Error During Receive There was paper The Side Cover opened during receiving Initial Actions Refer to BSD 17 1 Power OFF ON Reload the paper Open close the cover Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 70xxxx Busy Tone RAP 700002 tone was detected while waiting to receive the initial identification signal 700005 Calling was not possible due to call conflict 700008 A 2nd dial tone detection time out or a modem error occurred 7001xx Busy tone detected T1 timed out 7001xx was not in the report text display Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote mach
502. ure 3 9 EXT MFC PWB Figure 2 10 IIT Carriage Assembly EXT CN4 Figure 3 5 EXT MFC PWB 6 Figure 2 13 IIT Carriage Assembly EXT CN6 Figure 3 4 EXT MFC PWB CN7 Figure 2 9 Carriage Assembly EXT CN7 Figure 3 15 EXT MFC PWB NSC CN1 Figure 2 15 IIT Carriage Assembly EXT CN8 Figure 3 13 EXT MFC PWB NSC CN2 Figure 2 14 IIT Carriage Assembly EXT CN10 Figure 3 8 EXT MFC PWB NSC CN3 Figure 2 10 IIT Carriage Assembly EXT CN11 Figure 3 11 EXT MFC PWB T11 Figure 10 12 Power Unit EXT CN12 Figure 3 10 EXT MFC PWB T12 Figure 10 13 Power Unit Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 5 Plug Jack Locations Table 1 Plug Jack List Connector Figure Item Number Number Number Figure Title TEL CN1 Figure 17 10 FAX KIT TEL CN2 Figure 17 8 TEL CN3 Figure 17 11 UI CN1 Figure 1 3 Control Panel UI CN3 Figure 1 1 Control Panel UI CN12 Figure 1 2 Control Panel Wiring Data 12 2004 Initial Issue Plug Jack Locations 7 6 CCC118 WCM118 Plug Jack Illustrations FAX UI CN1 UI CN12 Control Panel Bottom View jOch7201 Figure 1 Control Panel j0ch7201 Initial Issue 12 2004 Wiring Data CCC118 WCM118 7 7 Plug Jack Locations IIT 1 IT2 NBCR aS SN oe 1 ae IIT5 NBCR CN7 de 173 CCD CN1 Carriage Assembly Figure 2 IIT Carriage Assembly j0ch7202 jOch 7202
503. us page or current page appear as ghost the page The smudges appear as extremely images on the paper bright gray stains Background Toner smudges appear on the whole or part of 106 RAP Process Direction Bands Vertical black lines or white streaks running in 109 RAP the page The smudges appear as extremely Streaks and Smears the direction of the paper orientation bright gray stains Repeating Bands Streaks Horizontal black lines or white streaks running 1Q11 RAP Deletion Part of the image is missing 107 Spots and Smears in the direction of the paper orientation Skew Misregistration Printed images are not parallel to the edges of 108 RAP Spots Toner spots are spread irregularly over the 1Q13 RAP the paper whole page Process Direction Bands Vertical black lines or white streaks running 109 RAP Black Prints Paper is printed completely black 1014 RAP Streaks and Smears the direction of the paper orientation Unfused Copy Toner Offset Printed images are not properly fused onto the 1Q10 RAP paper The images come off easily when rubbed Repeating Bands Streaks Horizontal black lines or white streaks running 1Q11 RAP Spots and Smears in the direction of the paper orientation Mottle Uneven printed image density 1Q12 RAP Spots Toner spots are spread irregularly over the 1Q13 RAP whole page Black Prints Paper is printed completely black 1Q14 RAP Blank Image RAP Paper is printed completely white 1015 RAP Initial Issue 12 2004 Ima
504. ustment The function of adjusting a document loop amount when ADF or DADF scans a docu ment ADF Regist Loop Amount Adjustment DADF Regist Loop Amount Adjustment simplex Regist Loop Amount Adjustment duplex 4 Document Erase iod Adjustment j0ch61 011 The function of adjusting amount every side based on preset value in order to erase the shadow of a document lt shows the width of each side to be erased Figure 1 Document Erase j0ch61011 The gray zone is available for scanning Document Erase Amount Adjustments in Platen ADF and DADF are performed following the adjustment ranges The adjustment is reflected in the Copy Fax and Scan To E mail functions Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 7 Regist Status Table 2 IIT has the following sensors Device Configuration Display Displa Func Scanner IIT Name Sensor Name y Remarks This displays how the device is configured it includes which options are installed or not 051 ADF DADF Document Feed Sensor 0 1 0 OFF 1 ON Table 1 052 ADF DADF Document Lead Edge Sensor 0 1 0 OFF 1 ON 053 ADF DADF Invert Sensor 0 1 0 OFF 1 ON Func Name DC C P C F C P F Display Remarks DADF only 011 Memory o o o NNN Displayed in MB mega ADF 0 by
505. ute Input Output Check 8 14 Tray 3 Feed Lift Up Motor ON The Tray 4 Feed Lift Up Motor PL 12 3 can be heard Return the Tray 4 Feed Lift Up Motor to its original position Check the wire between J220B and J549 for an open circuit or a short circuit BSD 7 7 Flag 1 The wire between J220B and 4549 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Replace the 2TM PWB PL 12 6 Return the Tray 4 Feed Lift Up Motor to its original position Replace the 3 Feed Lift Up Motor PL 12 3 Replace the 2TM PWB PL 12 6 Status Indicator RAPs C3 1000 12 2004 Initial Issue CCC118 WCM118 C3 2000 Tray 2 Feed Sensor On JAM Tray 3 Feed After the Tray 3 Feed Out Sensor turned On the Tray 2 Feed Out Sensor did not turn On within the specified time Initial Actions Refer to BSD 7 7 8 2 Power OFF ON Procedure Check the Transport Roll for wear and paper powder The Transport Roll is ok Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path N Clear away the foreign substances and paper powder Correct the distortion Execute Input Output Check 8 6 Tray 2 Feed Out Sensor Place paper in front of the Tray 2 Feed Out Sensor PL 13 5 The display changes N Check the c
506. ve Action 116 360 SMB related Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB 116 362 SSDP Software Fail Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 363 BMLinkS Print Service Software Fail Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data 116 365 SPL Fatal Error Power OFF ON and wait and see if the problem will be repeated If the CE log shows the same Fail has frequently occurred perform the following 1 Verify after updating ESS Firmware to the latest version 2 Reconnect and Replace RAM DIMM 3 Replace ESS PWB PL 9 2 4 Collect the data a Reinstall the ESS software b Replace ESS PWB
507. voltage changes Replace the Tray 3 Feed Out Sensor PL 12 5 Replace the 2TM PWB PL 12 6 Replace the MCU PWB PL 9 1 Initial Issue CCC118 WCM118 12 2004 Status Indicator RAPs C8 2000 C8 3000 C8 4000 Tray 4 Feed Out Sensor Static JAM RAP Paper remains on the Tray 4 Feed Out Sensor Initial Actions Refer to BSD 8 8 Power OFF ON Procedure Execute Input Output Check 8 9 Tray 4 Feed Out Sensor Place paper in front of the Tray 4 Feed Out Sensor PL 12 5 The display changes N Check the connections of P J825 P J842 and P J548 The connected correctly N Connect the connectors connectors are Check the wire between J825 and J548 for an open circuit or a short circuit BSD 8 3 Flag 8 Flag 4 The wire between J825 and J548 is conducting without an open circuit or a short circuit N Repair the open circuit or short circuit Measure the voltage between the 2TM PWB P548 1 and the GND BSD 8 3 Flag 4 The voltage is approx 5VDC N Replace the 2TM PWB PL 12 6 Measure the voltage between the 2TM PWB P548 3 and the GND BSD 8 3 Flag 8 Place paper in front of the Tray 4 Feed Out Sensor PL 12 5 The voltage changes N Replace the 4 Feed Out Sensor PL 12 5 Replace the 2TM PWB PL 12 6 Replace the MCU PWB PL 9 1 C8 6000 Duplex Sensor Static JAM RAP Paper remains on the Duplex Sensor Initial Actions Refer to BSD 1
508. w 4 6 BS 153W27855 Tapping Screw M3x8 P 153W17688 Tapping Screw M3x6 BT 113W20457 Screw M3x4 Q 153W17888 Tapping Screw M3x8 BU 113W27451 Screw M3x4 R 153W18088 Tapping Screw M3x10 BV 113W20657 Screw M3x6 S 153W27678 Tapping Screw M3x6 BW 112W35651 Screw M4x6 T 153W27878 Tapping Screw M3x8 BX 112W27859 Screw M3x8 U 158W27655 Screw M3x6 BY 158W28678 Screw M3x16 V 158W27663 Screw M3x6 BZ 285W21851 Spring Pin 2 5x20 158W27677 Screw Red M3x6 x 158W27678 Screw M3x6 Y 158W27855 Screw M3x8 Z 158W27863 Screw M3x8 AA 158W27878 Screw M3x8 AB 158W28078 Screw M3x10 AC 158W28255 Screw M3x12 AD 158W28278 Screw M3x12 AE 158W35678 Screw M4x6 AF 220W21278 Nut M3 AG 271W21250 Dowel Pin 2 5x12 AH 285W16251 Spring Pin 2x12 AJ 285W28051 Spring Pin 3x10 AK 354W15251 E Clip 2 AL 354W15278 E Clip 2 AM 354W21251 E Clip 3 AN 354W21278 E Clip 3 AP 354W24251 E Clip 4 AQ 354W24254 KL Clip 4 AR 354W24278 4 AS 354W26278 E Clip 5 AT 354W27251 E Clip 6 AU 354W27254 KL Clip 6 AV 354W27278 E Clip 6 AW 354W28278 E Clip 7 AX 354W29251 E Clip 8 AY 354W29278 E Clip 8 AZ 251W21278 Washer 3 t 0 5 BA 113W27651 Screw M3x6 Parts List 12 2004 Initial Issue Common Hardware 5 70 118 WCM118 Part Number Index Table 1 Part Number Index
509. waiting for the DIS signal for changing modes when polarity reversal is detected before receiving the TCF CFR signal 7604xx Polarity reversal was detected during post command sequencing for the G3 mode image signal 7605xx Polarity reversal was detected during post command sequencing for the ECM mode image signal 7607xx Polarity reversal was detected while changing modes when polarity reversal was detected before sending the TCF CFR signal Polling Receive 7608xx Polarity reversal was detected during post command sequencing for the G3 mode image signal Polling Receive 7609xx Polarity reversal was detected during post command sequencing for the ECM mode image signal Polling Receive Initial Actions Refer to BSD 17 1 Power OFF ON Check the status of the remote machine Re send Use another line Procedure Check the connection of each ADC PWB FAX1 PWB NTEL PWB and EXT PWB connector The connectors are connected correctly Y N Connect the connectors Turn on the power again The same problem reoccurs Y N End Replace the FAX1 PWB PL 9 3 followed by the ADC PWB PL 9 3 the NTEL PWB PL 9 3 the MFC PWB PL 11 6 and the EXT PWB PL 11 6 Status Indicator RAPs 74 76xxxx 12 2004 Initial Issue CCC118 WCM118 77 No Response To Post Message RAP 7704xx There was no response to the G3 mode post message 7705xx When there was no response to the ECM mode post message t
510. ween J610 3 and J610 7 BSD 9 3 Flag 3 Flag 4 The wire between J610 3 and Repair the open circuit or short circuit J610 7 is conducting without an open circuit or a short circuit Measure the voltage between the MCU PWB J414 6 and the GND BSD 9 1 Flag 4 Check the XERO Developer Cartridge PL 4 1 The voltage is approx 5VDC Y N Measure the voltage between the MCU PWB P403 A17 and the GND BSD 9 3 Replace the MCU PWB PL 9 1 Flag 4 The voltage is approx 5VDC Replace the Toner Cartridge PL 4 1 followed by the Toner CRUM PWB PL 4 2 and the Replace the MCU PWB PL 9 1 PWB PL 9 1 Measure the voltage between the MCU PWB P404 1 and the GND BSD 1 4 Flag 1 Flag 2 The voltage is approx 5VDC Y Replace the PWB PL 9 1 Check the wire between J400 and J522 for an open circuit or a short circuit BSD 1 1 Flag 1 The wire between J400 and J522 is conducting without an open circuit or a short circuit A Initial Issue 12 2004 Status Indicator RAPs CCC118 WCM118 2 37 J1 2000 J3 1000 Y N 44 1000 Sensor RAP Repair the open circuit or short circuit The Sensor failed Measure the voltage between the Power Unit P522 2 and the GND BSD 1 1 Flag M 1 The voltage is approx 5VDC Initial Actions Y N Refer to BSD 9 1 Replace the Power Unit PL 9 1 Power OFF ON Replace the MCU PWB PL 9 1 Check that the XERO Developer C
511. whether to display the previous meter reading in the meter display screen during tion This setting is available only when MODE019 Bit4 Billing Meter is set at 0 Display 0 Dis play 1 Do not display 023 0 A4 Letter Switch Sets whether to display A series or inches series first when selecting paper supply i e to display A4 5 or 8 5x11 8 5x5 5 for fixed ratios and reports printing 0 4 1 Letter 023 1 mm inch Entry Switch O Sets whether enter measurements in mm inches for manual feeding 0 1 inch 023 3 Original Detection Size Switch O Sets whether to detect B5LEF original as B5LEF or K16LEF during DADF ADF scan mixed size original scans or when retrieving FAX documents 0 B5LEF 1 K16LEF 023 4 Original Detection Size Switch O Sets whether to detect a B4SEF original as B4SEF or K8SEF during DADF ADF scan mixed size original scans or when retrieving FAX documents 0 B4SEF 1 K8SEF 023 5 Original Detection Size Switch O Sets whether to detect Legal as 8 5x13 8 5x14 when setting detection size inch13 1 in IIT Inch in Platen mode 0 8 5x13 1 8 5x14 023 6 Original Detection Size Switch O 5 Sets whether to detect an original as ASSEF 5 5x8 5 SEF or PostCard in Platen mode 0 ABSEF 5 5x8 5 SEF 1 PostCard L 026 1 Password Display Method Sets whether to display password or display the password as
512. witch PL 15 9 followed by the DADF ADF PWB PL 15 3 S1 0010 Jam During Feed RAP During ADF scan the Document Feed Sensor did not turn On document detected within the specified time Initial Actions Refer to BSD 5 2 5 4 Power OFF ON Check that there are no foreign substances in the DADF ADF Feeder Assembly lock mechanism Procedure Check the opening closing of the DADF ADF Feeder Assembly PL 15 2 and the DADF ADF The DADF ADF Feeder Assembly can be closed smoothly and locked securely N Install the DADF ADF Feeder Assembly PL 15 2 correctly Check the Transport Roll for wear and paper powder The Transport Roll is ok N Replace the Transport Roll Check for foreign substances distortion and paper powder in the paper transport path No foreign substances distortion or paper powder are found in the paper transport path Clear away the foreign substances and paper powder Correct the distortion Load the document into the ADF and make a copy The document is fed into the machine Y N Check for noise in Document Drive Motor operation The Document Drive Motor can be heard N Check the connection of each Document Drive Motor and DADF ADF PWB connector The connectors are connected correctly Y N Connect the connectors Replace the Document Drive Motor PL 15 5 followed by the DADF ADF PWB PL 15 3 Check the connection of each Document Feed Clutch and DADF ADF PWB connector The connec
513. y 10 the DC or C P configured device this information is checked in Mem Contents because either does not output any reports Furthermore in that case billing meter values instead of occurrence dates amp times are recorded and displayed Fax Error History This records communication errors The contents for description are Communication Error Code and Occurrence Date amp Time month date hour and minute The number of errors per history 10 Soft Switch Soft Switch List is displayed in hex for every mode If the Soft Switch List has a different value from the default the mode will be marked with ak General Procedures Information Mem Contents CE Reports Fax only 12 2004 6 20 Initial Issue CCC118 WCM118 Protocol Now Protocol NG Fax only Table 1 FCF Signal Names to be stated This outputs the following when instructed to after a fax communication protocol trace Signal Name Description RTP ReTrain Positive 1 How to output RTN ReTrain Negative Protocol Now output of the last communication log PIP Procedure Interrupt Positive Protocol NG output of the latest communication error log PIN Procedure Interrupt Negative If the last communication failed the last communication log is the same as the la
514. y 8 Digits 30 25 First2 of IOT Starting Number 0 99 0 1 30 26 Tray1 Third and Fourth Digits of Feed 0 99 0 1 Capacity 8 Digits 30 27 Tray2 Third and Fourth Digits of Feed 0 99 0 1 Capacity 8 Digits 30 28 Tray3 Third and Fourth Digits of Feed 0 99 0 1 Capacity 8 Digits Initial Issue 12 2004 General Procedures Information CCC118 WCM118 6 35 NVRAM R W Table 12 Recycle CE access Chain Func Name Value Initial Value 1 Count R W Init Remarks 30 29 Tray4 Third and Fourth Digits of Feed 0 99 0 1 O X X Capacity 8 Digits 30 34 First Two Digits of MPT Feed Capacity 8 0 3 0 1 Digits 30 36 Tray1 First Two Digits of Feed Capacity 0 3 0 1 8 Digits 30 37 Tray2 First Two Digits of Feed Capacity 0 3 0 1 8 Digits 30 38 Tray3 First Two Digits of Feed Capacity 0 3 0 1 O X X 8 Digits 30 39 Tray4 First Two Digits of Feed Capacity 0 3 0 1 X X 8 Digits 30 61 Tray Feed Capacity MAX Over 0 1 0 1 X X is shown whether the Recycle Tray Feed Capacity NVM was written more than 4000000 times 0 not exceed 1 exceeded 30 62 Starting Number MAX Over 0 1 0 1 O X X It is shown whether the IOT Starting Number NVM was writ ten more than 1000000 times 0 not exceed 1 exceeded ROS Table 13 ROS CE access Chain Func Name Value Init
515. y PL 11 2 Front Rear Carriage Cable PL 11 5 is damaged replace accordingly Remove the XERO Developer Cartridge PL 4 1 and reinstall Turn the power Off On and print The problem reoccurs N Install a new XERO Developer Cartridge PL 4 1 the power Off On and print The problem reoccurs Y Remove the and reinstall Turn the power Off On and print The problem reoccurs Y N End Check the connections of P J500 and P J406 The connectors are connected correctly N Connect the connectors Check the wire between J500 4 and J403 A12 for an open circuit or a short circuit The wire between J500 4 and J403A 12 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Check the wire between J160 and J409 for an open circuit or a short circuit The wire between J160 and J409 is conducting without an open circuit or a short circuit Y N Repair the open circuit or short circuit Replace the HVPS PL 9 1 followed by the ROS Unit PL 3 1 the MCU PWB PL 9 1 and the ESS PWB PL 9 2 1Q15 Blank Image RAP Paper is printed completely white Procedure Check the installation of the ROS Unit The ROS Unit is installed correctly N Install the ROS Unit PL 3 1 correctly Check the drum ground contact point for dirt and distortion The drum ground contact point is clean and there is no distortion Y N Clean the drum

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