America`s Army Operation & Service Manual
Contents
1. America s Army Operation amp Service M anual 040 0143 01 Rev B gt Read this manual before use gt Keep this manual with the machine at all times www globalvr com http service globalvr com techsupport globalvr com Phone 408 597 3435 Fax 408 597 3437 2007 Global VR Inc All Rights Reserved America s Army America s Army Special Forces Empower Yourself Defend Freedom The Official U S Army Game Army Strong and U S Army are trademarks or registered trademarks of the Department of the Army in the United States and or other countries and used under license from the Department of the Army Unreal and POW ERED BY UNREAL ENGINE logo are trademarks or registered trademarks of Epic Games Inc Unreal Engine Copyright 1998 2007 Epic Games Inc All rights reserved GLOBAL VR and the GLOBAL VR logo are registered trademarks of Global VR Inc Table of Contents PP ACS cate scaecec bys toas E 4 DAILCLY cian sasha eater I E A 4 WAITS oi focal Ga at hd Seitesrah eet mecasta dd mates 5 Environmental Conditions 5 FCC Notices United States eee eee ee 5 Chapter 1 Introduction eeeeeceeeeeeees 6 Game POAtuneS siiin 6 Current Requirements Approximate 6 Hardware Features asczicsecocacsecteseteevarsieaacteanecoes 6 Chapter 2 Installing a New Cabinet 7 Checking the Game Dongle ccecceeeceeeeeeees 8 Chapter 3 Playing a Game ccccee 9 Chapter2. Chapter 4 Operator Menu and Game Setup Diagnostics Speakers Menu This screen plays sound to test the speakers and subwoofer The onscreen graphic indicates the speaker being tested When you enter this screen the left speaker will play as shown in the picture below Press the SELECT button on the operator button panel or shoot at the screen to test the next speaker If any sound comes from the wrong speaker or any speaker does not play check the wiring to the speakers PCB and computer Refer to Audio Troubleshooting on page 34 for help with audio problems Game Settings Coin Settings Collections Statistics Diagnostics Controls Gun Calibration Monitor Speakers Resume Game Build 77 VO Board 2 03 www globalvrcom select Test next speaker 408 597 3435 Back Exit the current page Figure 12 Diagnostics Speakers Screen America s Army Operation and Service Manual Page 18 of 44 040 0143 01 Rev B 11 1 2007 Chapter 5 Software Restoration Chapter 5 Software Restoration SYSTEM amp GAME INSTALL DISK To Restore System amp Install Game L Koa era F DISK 1 OF 1 3 Follow onscreen VER 1 0 1 82 proot 11 6 2007 PN 050 0138 01 2350 ZANKER ROAD SAN JOSE CA 95131 PH 408 597 3435 FX 408 597 3437 N service glodalvr com vow globalvrcom The operating system and game software are provided on a single DVD labeled System amp Game Install Disk Total installation
3. Right Side Decal 1 of 2 AA AW 04 Marquee Artwork 26110 00 Marquee Clear Plastic AA AW 01 01 Left Side Panel Decal Not Shown AA AW 02 01 Right Side Panel Decal AA AW 06 Backlit Instruction Panel 26111 00 Instruction Panel Clear Plastic AA AW 02 02 small Right Side Decal Other side is AA AW 01 02 AA AW 05 Control Panel Decal AA AW 07 Backlit Control Panel Front AA AW 03 Front Panel Decal Figure 23 Artwork Part Numbers America s Army Operation and Service Manual Page 38 of 44 040 0143 01 Rev B 11 1 2007 Chapter 9 Diagrams and Schematics Chapter 9 Diagrams and Schematics AC Power Strip Note Connection order does not matter Whit k Black H J UJ YJ U 5 Green 2 Computer i Monitor 2 DC Power Supply S ae Marquee Light Fixture To Ground Lug Under Connector Two middle terminals A arth Chassis Ground Harness l are not used Lf 115 0049 01 Part 115 0158 01 O To Coin Vault Ground Lug zO To Gun 1 Mounting Plate Top View O A g Ng O To Gun 2 Mounting Plate To AC O To Monitor Chassis Ground Lug Ground Lug Wall Outlet AC Power Plate on Cabinet Rear Top View DC Power Supply Set Input Voltage to 110 Peace P J G with switch on back Power On LED Adjustment Pot Affects all Voltages Green e P White White Black To AC 1 Part 115 0008 01 Power Strip Part 115 0160 01 Gun Coil Powe
4. 4 Operator Menu and Game SCUD ssctetadesdaeehcessticanaad nesdozstenaden kes acsastnnnes 10 Navigating the Operator Menu eee 10 Game Settings Menu ccccccessseeseeeeeeeeees 11 COll SENS MENU scierie ian 12 CONE CHIONS MICU scnsseasoastacen seek cncoadnasessdecyeanads 13 SLAUSTICS MENU eeens te eniectten totes 14 Diagnostics Controls Menu eeeeee 15 Diagnostics Gun Calibration Menu 16 Diagnostics Monitor Test Screens 17 Diagnostics Speakers Menu 00eee 18 Chapter 5 Software Restoration 19 Chapter 6 Service and Repait 20 Lent GUN SEVI COs EA 20 Routine Maintenance 20 Light Gun Replacementt cccccccceeeeeeees 20 Gun Internal Parts Replacement 21 List of Figures Figure 1 Cabinet Dimensions and Weight 6 Figure 2 Coin Door with Key Location 7 Figure 3 Marquee Assembly ccceeeeeeees 8 Figure 4 USB Game Dongle i 8 Figure 5 Game Settings Menu 08 11 Figure 6 Coin Settings Menu ee 12 Figure 7 Collections Menu ccceceeee 13 Figure 8 Statistics Menu ccceeeeeeeeeeees 14 Figure 9 Diagnostics Controls Menu 15 Figure 10 Gun Calibration Screens 16 Figure 11 Monitor Test Start Screen 17 Figure 12 Diagnos
5. When you activate a control or coin mech the circle next to the device name will highlight until you release the button Hold any button for two 2 seconds to exit to the main menu Controls Game Settings P1 Trigger P2 Trigger Coin Settings P1 Start P2 Start Collections Test Back Volume Select Volume Coin 1 Coin 2 Statistics Diagnostics Controls Gun Calibration Monitor speakers Resume Game Build 77 VO Board 2 03 Hold any button for two seconds to exit www globalvrcom 408 597 3435 Figure 9 Diagnostics Controls Menu 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 15 of 44 Chapter 4 Operator Menu and Game Setup Diagnostics Gun Calibration M enu Use this menu to calibrate the guns so they aim properly Calibrate the guns every month to ensure optimal performance Also be sure to calibrate the guns any time you service or replace a gun or install software 1 When you enter the menu the first screen shown below will appear Note that it displays the current coordinates for the Player P1 and Player 2 P2 guns or the coordinates where the gun last left the screen 2 Pull the trigger for the gun you wish to calibrate and the second screen will appear prompting you to aim at the upper left target and pull the trigger 3 For the most accurate results gently place the barrel of the gun against the display shield glass aligned with the target and pull
6. all the audio wires are firmly connected to the speakers and usb2gun PCB Verify that each wire is connected to the correct port Verify that no wires are frayed or improperly shorting to ground Blown speakers Remove the grills and inspect each speaker for visible damage Run the Sound Test from System Test in the Operator Menu to verify each speaker is working Faulty audio amp To verify audio is working at the computer connect stereo on usb2gun PCB headphones to the computer audio port You can test the PCB by connecting it in another cabinet No Audio and No No power to Check the 5 12 VDC connection to the PCB Coin Counter usb2gun PCB Poor sound from one Blown speakers Remove the grills and inspect each speaker for visible or more speakers damage Select Diagnostics Speakers from the Operator Menu to verify each speaker is working Reversed wires A weak or low muffled sound is a sign of reversed speaker wires Check for reversed wires on each speaker Faulty audio amp To verify audio is working at the computer connect stereo on usb2gun PCB _ headphones to each computer audio port You can also test the PCB by connecting it in another cabinet Faulty wiring Verify that all the wires are firmly connected to each speaker and the usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Audio hum Fault in AC Wiring A constant low hum in the speakers can be caused by a ground loop or reversed AC
7. assumes no responsibility for damage while A N removing the PCB To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution 1 Turn the cabinet OFF and disconnect the AC power cord 2 Remove the four nuts that hold the monitor chassis to the monitor frame Remove the two 4 40 Jack nuts that hold the video signal PCB to the monitor frame See the figure below Figure 17 Removing the Monitor PCB Mounting Hardware 4 Disconnect the Chassis Neck PCB from Chassis Tube Neck of the CRT by pulling back on the Chassis Neck PCB You will need to slide the Chassis Neck PCB to the side to clear the Chassis Tube Neck DANGER The Second Anode Lead H V CRT Feed can be charged with a VERY HIGH VOLTAGE even when powered OFF DANGER 5 Disconnect the second anode lead that connects to the CRT just above the Chassis Tube Be very careful as the second anode lead can be charged with a VERY HIGH VOLTAGE even when powered OFF Pinch the gray rubber flange and slightly push in to un hook the metal prongs that hold the second anode lead to the CRT shown by the arrows in Figure 18 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 25 of 44 Chapter 6 Service and Repair meee 2ChassisiNeck PCB SaN econd A Figure 18 Disconnecting the Chassis Neck PCB and Second Anode Lead 6 Refer to Figure 19 to disconnect the next three cables a Disconnect th
8. line and neutral wires to a component such as a power supply America s Army Operation and Service Manual Page 34 of 44 040 0143 01 Rev B 11 1 2007 Chapter 7 Troubleshooting Control Troubleshooting Cause Possible Solution Buttons and Guns Faulty micro switch Replace the micro switch on the button and re test Verify that the wires are connected to the correct spades on the micro switch do not work Faulty wiring Disconnect the cabinet from AC power Verify that all wires are firmly connected to each button and the usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Faulty usb2gun PCB Make sure that all connections to the PCB are secure Test with known good PCB Faulty USB cable Replace USB cable Try a different computer USB port One or both guns do Faulty wiring Disconnect the cabinet from AC power Verify that all wires are firmly connected from the gun to the usb2gun PCB Verify that no wires are frayed or improperly shorting to ground Faulty USB cable Replace USB cable Try a different computer USB port Bad trigger switch Replace trigger switch Faulty usb2gun PCB Make sure that all connections to the PCB are secure Test with known good PCB Guns do not aim Guns out of Calibrate guns from operator menu properly calibration Erratic gun Monitor dirty or Clean the glass display shield and monitor Adjust performance or poorly adjusted monitor so picture is sh
9. the trigger 4 Repeat step 2 for the center and lower right targets to complete calibration LAN WI Pull trigger to calibrate a gun Place gun on target directly against the screen Calibrate one gun at a time and pull trigger to calibrate P1 639 026 P2 639 024 Press Back or Select to exit Place gun on target directly against the screen Place gun on target directly against the screen and pull trigger to calibrate and pull trigger to calibrate rT No Figure 10 Gun Calibration Screens America s Army Operation and Service Manual Page 16 of 44 040 0143 01 Rev B 11 1 2007 Chapter 4 Operator Menu and Game Setup Diagnostics Monitor Test Screens Once you press SELECT or shoot at the screen the first in a series of monitor test screens will appear Press SELECT or shoot at the screen to cycle through the screens to check the color brightness and geometry of the monitor Use the monitor remote control board mounted inside the coin door to adjust the monitor Monitor Game Settings Press Select to display monitor test images Coin Settings Collections Statistics Diagnostics Controls Gun Calibration speakers Resume Game Build 77 Next Prev Navigate through the sub menu VO Board 2 03 Select Enter a menu page www globalvrcom 408 597 3435 Back Exit the sub menu Figure 11 Monitor Test Start Screen 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 17 of 44
10. your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest software install or upgrade e Any changes made to the system e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com America s Army Operation and Service Manual Page 44 of 44 040 0143 01 Rev B 11 1 2007
11. 4 Gun 1 5VDC 1 Trigger 2 GND 3 Optical Sensor 4 Coil GND 5 Coil 24 VDC 7 WHT GRN Gun Harness w Fuse PN 115 0164 01 To Gun 1 Harness J5 Gun 2 Identical to J4 Gun 1 T Gun 2 VGA In Port To VGA Port in Notes VGA Out Port E aol Wire colors may vary depending on harness revision VGA Out Port To Monitor Most unused pins amp connectors are not shown Figure 25 Wiring Diagram America s Army Operation and Service Manual Page 40 of 44 040 0143 01 Rev B 11 1 2007 Computer ON OFF Switch Voltage Switch 115V or 230V AC Power Connector PS 2 Keyboard Port Purple VGA Video Port to usb2gun PCB Motherboard USB Ports Connect Game Dongle Only Audio Ports Connect to USB2GUN PCB Pink Subwoofer Green Left Right PCI USB Ports to USB2GUN PCB Chapter 9 Diagrams and Schematics Computer Power Supply Cooling Fan Computer Case Fan Figure 26 Computer Rear Panel Diagram 040 0143 01 Rev B 11 1 2007 2007 Global VR Inc Page 41 of 44 Chapter 9 Diagrams and Schematics Warranty Service If you should require warranty service please contact your authorized GLOBAL VR distributor LIMITED WARRANTY LIMITED WARRANTY FOR AMERICA S ARMY North America Only All software and accompanying documentation furnished with or as part of the Product is supplied AS IS with no warranty of any kind except where expressly provided o
12. 8 RPM SYS FAN Speed 0 RPM CPU Vcore 1 368 V JaN 3 424 V 5V ey V 12V 12 144 V SV SB 5 129 V Move Enter Select Value F10 Save ESC Exit F l General Help F6 Load Optimized Defaults 20 Now that all settings are correct press F10 The following prompt will appear Save configuration changes and exit setup 20 Make sure OK is selected use the Arrow keys to select 1f necessary and press Enter to save the settings and exit America s Army Operation and Service Manual Page 32 of 44 040 0143 01 Rev B 11 1 2007 Chapter 7 Troubleshooting Video Troubleshooting No picture on Power problem monitor Loose or faulty video cable Faulty monitor chassis PCB Picture color is poor Color needs adjustment Picture geometry is Geometry needs misaligned adjustment No video and no No power to audio computer Note The game takes about a minute and a half to boot Corrupted software Faulty hard drive Poor picture Settings need adjustment 040 0143 01 Rev B 11 1 2007 Chapter 7 Troubleshooting Check the AC power connection to the monitor You can Possible Solution verify that the monitor has power by looking for a small glow in the neck of the CRT Verify that video cables are firmly connected from the monitor to the usb2gun PCB and the usb2gun PCB to the VGA video port on the computer While the monitor is powered ON disconnect the video cable You should
13. C In from es DC Power Supply S Power Inverter Figure 22 Cold Cathode Florescent Light CCFL 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 29 of 44 Chapter 6 Service and Repair Setting the Computer BIOS CMOS This procedure applies to the MSI K9NGM3 Motherboard If your system uses a different motherboard check the America s Army page on the service website service globalvr com for the BIOS settings If you are comfortable using the CMOS Setup Utility press the DEL key during boot to run the Utility select Load Optimized Defaults from the Main Menu and then change the settings shown in the table below For more help refer to the detailed instructions that follow Submenu Setting if applicable Floppy Drive A Not Installed Standard CMOS Features Advanced BIOS Features Boot Sequence 1st Boot Device CD DVD 2nd Boot Device Power Management Setup fl Restore on AC Power Loss PC Health Status a l CPU Smart FAN Target Disabled Important Your screens may not look exactly like the screens shown below and some settings shown on the screens pictures may be different from your system Do not change any settings that are not specifically described in this document 1 Press the DEL key during boot The CMOS Setup Utility Main Menu will appear 2 Use the Arrow keys tl lt to select CMOS Setup Utility Copyright C 1985 205 American Megatrends In
14. Figure 2 Coin Door with Key Location 3 Open the cash box door and remove the parts inside the cash box You should find the following items e AC Power Cord e System Manual This Document e System amp Game Install Disk one DVD e Software Restore Guide 4 To install the marquee on top of the cabinet refer to Figure 3 on the next page Remove the four Torx screws with nuts and washers that secure the artwork and clear plastic to the marquee top bracket Remove the artwork and clear plastic to access the inside of the marquee The bolts and washers for mounting the marquee should be packed inside the marquee assembly 5 Position the marquee on top of the cabinet and secure it in place with four 4 20 bolts with washers as shown in Figure 3 on the following page The four large arrows in the figure show the locations for the four mounting bolts 6 Feed the power cord from the marquee florescent light fixture through the hole in the bottom of the marquee and connect it to the corresponding AC power connector in the cabinet 7 Re install the marquee artwork and clear plastic and secure it with the screws nuts and washers Your game cabinet should arrive ready to play but it is advisable to check inside in case any components have shifted or come loose during shipping Remove the door from the back of the cabinet and verify that all components are securely mounted and all cables and wires are securely connected See Chapter 9 Diagr
15. SE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON GLOBAL VR S PART EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN A WRITTEN CONTRACT BETWEEN GLOBAL VR AND PURCHASER CONTAINING SPECIFIC TERMS WHICH SUPERSEDE THE TERMS HEREIN THIS WARRANTY DOES NOT AUTHORIZE ANY OTHER PERSON TO ASSUME OTHER LIABILITIES IF ANY CONNECTED WITH THE SALE OF PRODUCTS BY GLOBAL VR America s Army Operation and Service Manual Page 42 of 44 040 0143 01 Rev B 11 1 2007 Technical Support Service amp Parts Hours 7 00am 5 00pm Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalvwr com Website hitp service globalvr com Extended Service Hours Monday Friday 50m M idnight Saturday amp Sunday 7 00am M idnight Pacific Time Free telephone e mail and online support are provided for systems during the warranty period GLOBAL VR Technical Support can help you troubleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support please provide the information listed below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers Cabinet Serial Number Build Number from Operator Menu I O Board Number from Operator Menu Your mailing address and telephone number A summary of the question or a detailed description of the problem with
16. a PASS for the exercise No hogging all the targets Do well enough and you will get to enter your initials on the leaderboard high score screen There is a leaderboard for each exercise and one for the overall score leaders Are you good enough To enter your initials shoot at each letter and then shoot at DONE when finished If you make a mistake shoot the backspace key in the lower right corner of the screen 040 0143 01 Rev B 11 1 2007 Chapter 3 Playing a Game oooo00G 2 6 is pak Shotgun Treinng Shoot House n Pont Man Loursa Grenader Gou Eri Indoor Range A 4 PY aia by F i Mover larget T pe etla 00271200 a Indoor Range Shou rei ng Pont Man Gois P Grenamer Course Mover Target 0021403 s aT i EE Right Player Shoot keys to enter your Initials Lett Player Please Walt 2007 Global VR Inc Page 9 of 44 0016501 TE e gh g AE keng S Chapter 4 Operator Menu and Game Setup Chapter 4 Operator Menu and Game Setup This chapter describes how to use the Game Operator menu to set up the game diagnose problems and view gameplay and earnings statistics Navigating the Operator M enu You can use the Operator buttons or player controls in the Operator Menu as described below Player 1 amp 2 START buttons Move up or down through a menu list to highlight an item or or change the value for a selected it
17. ams and Schematics beginning on page 39 for wiring and connection diagrams 9 Connect the AC power cord from the cabinet to a grounded 3 terminal AC wall outlet 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 7 of 44 Chapter 2 Installing a New Cabinet 10 Power ON the cabinet using the ON OFF switch located on the lower rear of the cabinet Verify that the game boots properly 11 Once the Attract movie starts play a game to verify that everything works properly 12 Enter the Operator Menu to set up pricing and other settings or calibrate the guns TOP BRACKET 8 32X 50 BLK TORX 8 BLK SPLIT WASHER 8 BLK WASHER 8 BLK ACORN 4 PLACES 1 4 20x2 00 HEX HD 1 4 SPLIT WASHER 1 4 WASHER 4 PLACES ARTWORK AND CLEAR PLASTIC i Figure 3 Marquee Assembly Checking the Game Dongle The cabinet uses a Game Dongle to activate the game software If the dongle is missing the game will not run When a USB Game Dongle is installed and working properly a red LED will illuminate inside the dongle If the software does not recognize the Game Dongle make sure the Dongle is connected properly and then power cycle the cabinet If the dongle comes out while the game is running a NO DONGLE screen will appear the next time a START button is pressed Re install the dongle there is no need to reboot the game Note The dongle supplied with the cabinet is specific to the game and software version Futur
18. arp with good contrast and color gunfire does not register Dirty or damaged Clean or replace the lens in the gun barrel lens Damaged cables Inspect the gun cables and replace if necessary No Force Feedback Wrong Operator Make sure Gun Recoil is set to Enabled in the Game in both guns setting Settings menu see page 11 Faulty power supply Disconnect the cabinet power cord and check the 24 VDC power connection from the power supply to the usb2gun PCB No Force Feedback Faulty gun wiring Check the gun cable Check connections between the in one gun gun and the usb2gun PCB Faulty gun Check and repair gun coil 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 35 of 44 Chapter 7 Troubleshooting Miscellaneous Troubleshooting No power Power strip not Make sure the power indicator light on the power strip is plugged in or turned on If it is off make sure the connections to the AC off power plate terminals are secure and the power strip ON OFF switch is ON Cabinet not Make sure the AC power cord is firmly connected to the connected or turned power plate and an active AC outlet and the cabinet off ON OFF switch is ON Game dongle not Game dongle not Connect the game dongle Power the cabinet off and found by system connected then on one Faulty game dongle Make sure the dongle is connected properly USB or wrong dongle dongles illuminate when recognized by the computer version Parall
19. c Load Optimized Defaults and press ae Sy a ge Standard CMOS Features oF Won Enter TA Advanced BIOS Features Fail Safe Defaults When prompted to confirm the change Make sure Ok is selected and press Integrated Peripherals Load Optimized Defaults Power Management Setup BIOS Setting Password Enter ae T PnP PCI Configurations Save amp Ex t Setup oF Use the Arrow keys to highlight H W Monitor Exit Without Saving Standard CMOS Features and then press Enter Move Enter Select Value F10 Save Esc Exit F1 General Help F6 Load Optimized Defaults V02 61 C Copyright 1985 2006 American Megatrends Inc America s Army Operation and Service Manual Page 30 of 44 040 0143 01 Rev B 11 1 2007 A screen similar to the following will appear 4 Use the Arrow keys to highlight the setting for Floppy Drive A and press Enter 5 Use the Arrow keys to change the setting to Not Installed and press Enter 6 Press ESC to go back to the Main Menu Chapter 6 Service and Repair CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Standard CMOS Features Mon 11 05 2007 Date MM DD YY Help Item Time HH MM SS 8 46 32 IDE Primary Master IDE Primary Slave Serial ATA 1 Serial ATA 2 Serial ATA 3 Serial ATA 4 WDC WD400BB IJJHCO SONY DVD ROM D Not Detected Not Detected Not Detected Not Detected Floppy Drive A Not Installed System Infor
20. ct Value ESC ENI Fl sGeneral Help 2007 Global VR Inc Page 31 of 44 Chapter 6 Service and Repair 12 Now use the Arrow keys to highlight Power Management Setup and press Enter A screen similar to the following will appear 13 Use the Arrow keys to highlight the setting for Restore on AC Power Loss and press Enter 14 Use the Arrow keys to change the setting to On and press Enter 15 Press ESC to go back to the Main Menu CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Power Management Features ACPI Function Enabled ACPI Standby State S1 Power Button Function Power Q Options Restore on AC Power Loss On gt Wake Up Event Setup Press Enter Help Item gt Move Enter Select Value F10 Save ESC Exit F1 General Help F6 Load Optimized Defaults 16 Now use the Arrow keys to highlight H W Monitor and press Enter A screen similar to the following will appear 17 Make sure that CPU Smart FAN Target is set to Disabled If it is not use the Arrow keys to highlight it and press Enter 18 Use the Arrow keys to change the setting to Disabled and press Enter 19 Press ESC to go back to the Main Menu CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc H W Monitor Chassis Intrusion Disabled Help Item CPU Smart FAN Target Disabled PC Health Status CPU Temperature 32 C 89 F System Temperature 25 C TT F CPU Fan Speed 301
21. d radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It is available from the U S Government Print Office Washington DC 20402 This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 5 of 44 Chapter Introduction Chapter 1 Introduction Game Features Experience the real United States Army the challenges the training even the Drill Sergeants Players can challenge themselves in this exciting new game that depends as much on teamwork as it does on skill speed and judgment Those who embody the qualities of a real Soldie
22. ding and protection GLOBAL VR recommends shipping the computer in a box with three inches of foam padding on all sides CAUTION Shipping the computer without enough padding can VOID THE WARRANTY if the computer is visibly damaged from shipping Coin Mech Replacement Perform the following steps to remove the coin mech You can replace the coin mech with any standard arcade coin mech 1 Unscrew the thumbscrews on the latches as shown by the arrows in step 1 of the figure below 2 Slide the latches apart from each other and remove the Coin Mech as shown in steps 2 and 3 3 Reverse these steps to re install a coin mech It is important to verify the operation of the newly installed coin mech with both good and bad coins qj i g Figure 20 Servicing the Coin Mech and Coin Meter Coin M eter Replacement The coin meter is located in the bottom left hand corner of the cash box Perform the following steps to remove the coin meter 1 Turn the cabinet OFF and disconnect the AC power cord 2 Remove the two Phillips screws holding the coin meter to the cabinet and remove the coin meter 3 Cut the two wires from the coin meter and strip the ends of the wires to attach the new meter 4 Use two butt splices to connect the wires to the new coin meter 5 Use the two screws to install the new coin meter 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 27 of 44 Chapter 6 Service and Repair Power Distribut
23. e software upgrades may require a new dongle Important Some of your cabinet information is stored in the dongle so if you replace your computer remove the dongle and keep it with the cabinet Red Light Here when Working Figure 4 USB Game Dongle America s Army Operation and Service Manual Page 8 of 44 040 0143 01 Rev B 11 1 2007 Chapter 3 Playing a Game After you coin up a menu appears to let you select from the eight training exercises The menu also displays the current difficulty level of each exercise Shoot at the exercise you wish to play Instructions will appear onscreen Each exercise is based on actual military training but with an arcade flavor Scores are based on target identification speed and accuracy Be sure to listen to the Drill Instructors at the beginning of the exercise as they will tell you what to shoot at At the end of an exercise the Drill Instructor will tell you how you did and give you your score If you do well and pass exercises the difficulty will increase to ensure that you are challenged If you fail a level the difficulty will reduce when you play it again so you have a better chance to pass Once you complete a level with a PASS that level will be locked to move you toward completing the remaining levels This game supports two player simultaneous play but if you really want to score big you must work together as a team This means that both players must score
24. e CRT 2 wire ground cable that connects to the Chassis Monitor PCB Item 1 below b Disconnect the CRT 2 wire ground cable that connects to the Chassis Neck PCB Item 2 below c Disconnect the Color and Sync 4 wire cable that connects from the Chassis Tube Neck to the Monitor chassis PCB Item 3 below Note the color alignment of this connector for installing the new monitor chassis PCB a WT Figure 19 Monitor PCB Cables 7 You can now slide the monitor chassis PCB and other PCBs out the side of the monitor chassis as one unit Computer Replacement CAUTION The computer is serviced as one unit YOU WILL VOID YOUR WARRANTY if you open the computer without direct authorization from the GLOBAL VR Technical Support staff Perform the following steps to remove the computer from the cabinet 1 Disconnect all of the cables from the computer 2 Remove the Game Dongle and keep it with your cabinet Do not ship the game dongle with the computer America s Army Operation and Service Manual Page 26 of 44 040 0143 01 Rev B 11 1 2007 Chapter 6 Service and Repair Unbuckle the strap that secures the computer in place and carefully remove the computer 4 Reverse these steps to replace the computer Make sure that the computer air vents are not blocked There is an air vent under the bottom front panel of the computer that is easily blocked by padding or debris When shipping the computer always use plenty of pad
25. el dongles do not Contact Tech Support if you need to order a new dongle Faulty USB or If you try a different game dongle and reboot the game parallel port but the dongle still is not recognized contact Tech Support Cabinet gets very Faulty ventilation fan Verify that the exhaust fan is working It is located under warm the vents at the top of the cabinet Replace the fan if it is worn or spinning slowly Cabinet ventilation Make sure you have proper clearance between the holes are blocked cabinet rear and the wall Make sure the vent holes are clear of dust and debris and that air can flow freely Marquee lamp does Faulty florescent Check the florescent tube for darkened or cracked ends not light or is tube Replace the florescent tube if it looks worn intermittent Faulty florescent Verify the florescent tube pins make a good connection fixture with the lamp fixture Check the ballast for proper operation Replace fixture if faulty Wrong number of Incorrect setting Adjust settings from the Operator Menu orants a ee Faulty wiring Disconnect cabinet power cord Check all coin mech money is inserted in i wiring Verify no wires are frayed or shorting to ground Faulty coin mech Verify the coin mech is not jammed Make sure the coin mech is properly aligned and latched to the coin door Repair or replace if faulty Game will not Faulty coin mech Verify the coin mech is not jammed and is properly accept coi
26. em Operator UP amp DOWN buttons Gun pointed at screen Enter a submenu or select a highlighted item Toggles the setting or for items with only two options such as Enable or Disable Operator TEST button Gun pointed off screen Go back to Main Menu list or automatically highlight Resume or Game Operator BACK button For example the following steps explain how to change the Game Volume using the player controls 1 Press the Operator TEST button to open the Operator Menu 2 Game Settings is highlighted when you open the Menu so shoot at the screen to enter this submenu 3 Press the Player 2 START button to move down to Game Volume 4 Shoot at the screen to select the item 5 Press the Player 1 and Player 2 START buttons to change the volume setting 6 When you reach the desired setting shoot at the screen to accept the setting 7 Shoot off the screen to exit from the submenu Or use the Player 1 and Player 2 START buttons to select another item to change 8 Shoot off the screen again to highlight Resume Game from the Main Menu list Or use the START buttons to highlight another submenu 1f you wish to change more settings 9 Shoot at the screen to select Resume Game and once more to confirm The game will return to the Attract Mode Note Pressing the SERVICE button on the Operator Button Panel during Attract Mode adds a Service Credit that you can use for testing game play You can disable or e
27. er strip Be sure to connect each wire to the correct terminal See Power Distribution Diagram on page 39 CAUTION Be sure to connect each wire to the correct terminal The ground wire must be securely connected to the ground lug on the power plate or the game will not function properly America s Army Operation and Service Manual Page 28 of 44 040 0143 01 Rev B 11 1 2007 Chapter 6 Service and Repair DC Power Supply Replacement The DC Power Supply provides 5 and 12 VDC to power the usb2gun PCB CCFLs coin lamps and coin meter and 24 VDC for the gun force feedback coils Perform the following steps to replace the DC power supply 1 Turn the cabinet OFF and disconnect the AC power cord 2 Make sure that all wires connected to the DC power supply are properly labeled for easy re assembly and then disconnect the wires from the terminals on the DC power supply Remove the four 4 screws that secure the power supply to the cabinet 4 Remove the mounting brackets from the power supply and install them the same way on the new power supply 5 Reverse the removal steps to install the new power supply Adjust the 5V output to 5 4V before connecting the power supply to the output harnesses use 5 2V if the power supply is connected If the voltage is too high it will damage electronic components If it is too low the game will not work properly 6 Be sure to connect the wires to the correct terminals See Figure 24 on pa
28. evailing per incident billing rate No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product The warranty on the repaired part shall be in effect for the remainder of the original warranty period but will not exceed the original warranty period Purchaser s exclusive remedy and GLOBAL VR s sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply at no extra charge new or rebuilt replacements for defective parts If repair or replacement fails to remedy the defect then and only in such event shall GLOBAL VR refund to Purchaser the purchase price for said Product Purchaser s failure to make a claim as provided above or continued use of the Product shall constitute an unqualified acceptance of said Product and a waiver by Purchaser of all claims thereto IN NO EVENT SHALL GLOBAL VR BE LIABLE FOR LOSS OF PROFITS LOSS OF USE INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OPERATION OF THE GAME IN ANY CONDITION GLOBAL VR SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY PERFORMANCE OR SAFETY OF ANY NON GLOBAL VR PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS EXPRESSLY AUTHORIZED IN ADVANCE BY GLOBAL VR THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPO
29. ew lens To replace the Feedback Coil perform the following steps a Lift the coil from the housing b Note the wire colors and then snip the wires close to the splices on the gun side of the wires c Splice the new coil to the wires and place it in the housing To replace the Gun PCB remove the three 3 screws that secure it in place Disconnect the harness connector and carefully lift the PCB and sensor assembly from the housing Reverse these steps to install the new PCB To replace the Trigger Micro Switch remove the two screws that secure it to the housing Remove the two wires and connect them to the same connectors on the new switch Secure the new switch in the housing with the two screws To replace the trigger spring lift out the old spring and place the new spring on the pin in the housing as shown in the figure below When you close the gun make sure the trigger and spring are in place with the trigger pressing against the spring as shown in the figure below Reinstall the seven 7 screws The two longer screws go in the outside at the base of the grip as shown in the figure below Lens SensorHousing Sensor GunPCB ET Trigger Spring Feedback Coil Long A screws r lt go here Trigger Micro Switch Cable Trigger Detail Figure 13 Gun Internal Parts 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 21 of 44 Chapter 6 Service and Repair Control Panel Butto
30. ge 39 for a diagram M arquee Florescent Light Service The marquee is lit by a florescent fixture that uses a standard 18 florescent tube To gain access to the marquee fixture remove the four Torx screws with nuts and washers that secure the artwork and clear plastic to the marquee top bracket Remove the artwork and clear plastic To remove the fixture disconnect the cabinet from AC power Disconnect the fixture AC power cord from the power harness Remove the two Phillips screws that secure the fixture to the cabinet and remove the fixture Replace the fixture only with part 49 1001 00 Cold Cathode Florescent Light Service Cold Cathode Florescent Lights CCFLs are used to illuminate the two artwork panels below the monitor Perform the following steps to replace a CCFL 1 Remove the back door from the cabinet to access the light tubes and inverters 2 To replace a light tube disconnect the tube from the power inverter and then remove the screw down cable ties that secure the cold cathode tube to the cabinet 3 To replace an inverter disconnect the power connector and light tubes and remove the inverter from the cabinet If there is an ON OFF switch on the assembly make sure it is ON 4 Reverse these steps to install the new tube or inverter Make sure the small vent holes in the Inverter are not covered Vent Holes 2 Pin Connector Attached to Tube Cold Cathode Florescent Tubes uy eS oS 12 VD
31. ion Service AC Power Plate The AC power plate provides the external AC power to the cabinet An AC EMI Filter in the AC power plate removes the electrical noise that can cause interference with the hardware inside the cabinet AC power is routed to a 7 outlet AC power strip surge suppressor that provides power to all components in the cabinet Caution The cabinet must be connected to a secure ground to function properly Ground wires from system components must be securely connected to the ground lug on the power plate as shown in Figure 21 Components must not be grounded to the power plate mounting bolts Power Strio Neutral Wire 6A Slo Blo Fuse ASA aude ON OFF Switch EMI Filter and Power Strip Ground Wires to Ground Lug Power Strip Line Wire Connect Cabinet Power Cord Si RY 1715 VAC In Mounting Rolt 1 of 4 l Cabinet Ground Do Not Use for Grounding Wire to Ground Lug Figure 21 AC Power Plate AC Power Strip Replacement The AC power strip provides power to all of the components in the cabinet Perform the following steps to replace the power strip 1 Turn the cabinet OFF and disconnect the AC power cord 2 Disconnect all components from the power strip 3 Disconnect the power strip from the AC power plate terminals 4 Remove the power strip it is held in place with Velcro 5 Replace the power strip with an appropriate unit from GLOBAL VR part 49 0963 40 Do not attempt to use a different pow
32. iption y Mech 1 Coins Displays Current and Lifetime coin count for Mech 1 typically used for the coin mechs Mech 2 Coins Displays Current and Lifetime coin count for Mech 2 typically used for the optional bill validator 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 13 of 44 Chapter 4 Operator Menu and Game Setup Statistics Menu This screen displays game play statistics for the cabinet Statistics Game Settings Player1 Player2 Total 53 48 101 Continues 0 0 0 Coin Settings Collections Total Plays 53 48 101 Statistics Reset Statistics Diagnostics Resume Game Build 77 Next Prev Navigate through the menu VO Board 2 03 Select Enter a menu page or sub menu www globalvrcom 408 597 3435 Figure amp Statistics Menu Menuttem esecription Displays number of games started by Player 1 and Player 2 and the total for both Continues Displays number of games continued by Player 1 and Player 2 and the total for both both Reset Statistics Resets Player 1 and Player 2 statistics to zero 0 Does not affect Total column Total Plays Displays total games for Player 1 and Player 2 and the grand total for America s Army Operation and Service Manual Page 14 of 44 040 0143 01 Rev B 11 1 2007 Chapter 4 Operator Menu and Game Setup Diagnostics Controls Menu This menu lets you test each Player Control the Coin Mechs and the Operator Buttons
33. izziness or headache when playing the game Small children can be especially susceptible to these conditions Caution guardians of small children to keep watch over their children during play Instruct those who feel sick during play to see a doctor To avoid injury from falling objects and electric shock due to spilled drinks instruct players not to place heavy items food or drinks on the product To avoid electric shock or short circuit do not allow customers to put hands and fingers or extraneous matter in the openings of the product To avoid risk of injury from falling immediately stop customers from leaning against or climbing on the product America s Army Operation and Service Manual Page 4 of 44 040 0143 01 Rev B 11 1 2007 Preface Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If the power cord is damaged it must be replaced by the equivalent WARNING power cord available from GLOBAL VR or your distributor GLOBAL VR assumes no liability for any damages or injuries incurred STOP while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C FCC Notices United States Electromagnetic Interference EMI is any signal o
34. mation Press Enter gt Move Enter Select Value F10 Save ESC Exit F6 Load Optimized Defaults F1 General Help 7 Now use the Arrow keys to highlight Advanced BIOS Features and press Enter A screen similar to the following will appear 8 Use the Arrow keys to highlight the setting for Boot Sequence and press Enter The boot Sequence screen will appear 9 Use the Arrow keys to select 1st Boot Device and press Enter Use the Arrow keys to select the item starting with CD DVD and press Enter 10 Change the setting for 2nd Boot Device to the item starting with HDD the same way 11 Press ESC twice to go back to the Main Menu 040 0143 01 Rev B 11 1 2007 CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Advanced BIOS Features Boot Sector Protection Full Screen LOGO Display Enabled Quick Boot Enabled Boot Up Num Lock LED On IOAPIC Function Enabled MPS Table Version 1 4 gt CPU Feature Press Enter gt Chipset Feature Press Enter gt Boot Sequence Press Enter Disabled Help Item Enter Select Value F10 Save ESC Exit F6 Load Optimized Defaults F1 General Help CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Boot Sequence Fg tien ist Boot Device CD DVD PS SONY Options 2nd Boot Device HDD PM WDC WD4 10 Boot From Other Device Ves lj Move F lie Save F Lond Optimized Defaults Enter Sele
35. n Service The two START buttons activate micro switches as shown below Perform the following steps to replace the micro switches or the buttons 1 Reach through from the back of the cabinet or the coin door and gently press the plastic micro switch to the side to release it from the button housing 2 Disconnect the two wires from the micro switch and connect them to the same terminals on the replacement micro switch To remove the button unscrew the retaining ring 4 Reverse these steps to install the replacement button and micro switch Connect the ground wire to the COM connector on the bottom of the switch housing and the signal wire to the NO connector as shown in the figure below NG Not Used ik u NO _ re to Signal Wire COM to Black White Ground Wire Figure 14 Player Button and Micro Switch usb2 gun PCB Service The usb2gun PCB routes all inputs and outputs between the computer and cabinet devices including the gun data audio and video Important Version 2 xx is shown below Future revisions will have different layouts J3 24 VDC Gun If Using Non Force Feedback J4 Gun 1 Feedback Coil Power In Gun Connect to Pins 1 4 Ac Snir _ a J5 Gun 2 J6 Start Buttons J7 Operator Buttons and Coin Inputs J1 USB J12 Video Out to USB Port on to Monitor system Computer Video Mode Select No Jumper for VGA Jd2 5 12 VDC a Power In See 110 Digital O
36. nable this feature from the Coin Settings menu America s Army Operation and Service Manual Page 10 of 44 040 0143 01 Rev B 11 1 2007 Chapter 4 Operator Menu and Game Setup Game Settings Menu This menu lets you set up audio volume and gun recoil enable free play or reset settings and high scores The lower left corner of each menu screen displays the software Build and I O Board numbers These numbers may be useful to Customer Service for troubleshooting any problems that may occur The GLOBAL VR website URL and Customer Service phone number are also displayed for Operator convenience Game Settings Game Settings Free Play Mode Game Volume Attract Volume Gun Recoil Enabled Lives 2 Diagnostics Difficulty Easy Resume Game Reset Settings Coin Settings Collections Statistics Reset High Scores Build 7 OQ Board 2 03 Next Prev Move the selection cursor ww glooalvicom Select Modify or activate the selected item 400 29 f eIS Back Exit the current page Figure 5 Game Settings Menu Menuttem scription i OO Free Play Mode Turn Free Play on Enabled or off Disabled Game Volume Sets Game volume level Same as using the VOLUME UP DOWN buttons during a game Attract Volume Sets Attract Mode volume level Same as using the VOLUME UP DOWN buttons during Attract Mode Sets gun force feedback recoil to Enabled on or Disabled off Lives Sets
37. ns aligned and latched to the coin door Faulty ground wire Check the ground wire to the coin door Optional DBA not Incorrect dipswitch Set dipswitches for Long Pulse or Gaming not Short working setting Pulse or Vending America s Army Operation and Service Manual Page 36 of 44 040 0143 01 Rev B 11 1 2007 Chapter 8 Replacement Parts Chapter 8 Replacement Parts If you need replacement parts please reference these part numbers when contacting GLOBAL VR technical Support or your distributor Notes Part numbers may change due to hardware or software revisions Qty column refers to quantity used per cabinet Documents and Software Item Number Qty Description o 040 0143 01 System Manual 040 0160 01 Software Restore Guide 050 0138 01 System and Game Install Disk Single DVD Cables tem Number ty Description S S lt S S tem Number ty Description WGM2794 1 Monitor 27 SVGA Wells Gardner UOTS40E Power Components Power Supply Quad 250W 5V 12V 24V 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 37 of 44 Chapter 8 Replacement Parts ltem Number Qty Description S Audio Components Lighting Components S Lighting Components OOFLAW 49 1001 00 Player Control Panel Components 58 9100 LG 96 0750 16 96 2300 13 Gun Assembly 45 CAL Optical Gun W Recoil Green AA AW 08 Marquee Left amp
38. p Orn cscs r 44 Figure 16 Monitor Mounting Nut Locations 24 Figure 17 Removing the Monitor PCB Mounting Hardwate ccccccccccceseteeeeees 25 Figure 18 Disconnecting the Chassis Neck PCB and Second Anode Lead 26 Figure 19 Monitor PCB Cables 26 Figure 20 Servicing the Coin Mech and Coin Mef scpascacctetsatuacnos lace ceccetecn oo Maceeeaentacn oes 27 Figure 21 AC Power Plate 28 Figure 22 Cold Cathode Florescent Light CC CPE ce A E 29 Figure 23 Artwork Part Numbers 38 Figure 24 Power Distribution Diagram 39 Figure 25 Wiring Diagram eeeesessesseseeeeeeeee 40 Figure 26 Computer Rear Panel Diagram 4 2007 Global VR Inc Page 3 of 44 Preface Preface Safety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety Electronic components in the game cabinet run on 115 VAC The voltage switch on the back of the computer must be set to 115 If you power up the computer outside of the cabinet set the switch to match the local AC voltage 115 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan So
39. r Tousb2gun To Coin To CCFLs to usb2gun PCB PCB Door Figure 24 Power Distribution Diagram 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 39 of 44 Chapter 9 Diagrams and Schematics USB2GUN PCB USB Port J6 Player 1 Start Signal GND Player 2 Start J3 Gun Power In To System Computer Start Button Harness PN 115 0156 01 WHT BL KAA ro uwm WHT BRN _ o Key DC Power Harness PN 115 0160 01 24 VDC Hag 24 VDC GND Ek GND Connect to DC Power Supply J2 DC Power In Terminals 12 VDC GND GND 5 VDC J8 Video Mode Jumpers O H Q O O 4Err a O O 3SVGA T EON Yi CCFL Power o O 1CGA 12 VDC GND GND 5 VDC 1 fee Coin Lamps 3 gt gt BV 0 2A 555 3 J10 Coin Meter BRN WHT 7 7 METER 7 Coin Meter 9 9 Coin 2 For Optional Dollar Bill Validator Coin2 3 WHT RED 5 5 O O O t Test 5 WHT GRN perator ala NO COM TEST BACK Button Signal GND 12 BLK WHT m 2 2 Coin 1 Coint 2 WHT BRN 6 6 O O NO COM S adig Coin Door Harness PN 115 0162 0901 Ld Signal GND BLK WHT 515 6 6 service WHT ORG 3 3 SERCE O O VOL DN NO COM Volume Down WHT BLU 2 2 O O VOL UP MO DOM Volume Up WHT VIO 1 O O NO COM Y Operator J9 Speakers Speaker Harness PN 115 0159 01 Panel Buttons Subwoofer Key Left 6 HWHT GRN Peliapeenel Left GRN eg eae Right Speaker Right BLU Subwoofer 10 FAWHT VIO Subwoofer 11 Kvio cantar J
40. r can join the America s Army leaderboard e Green Label non violent target shooter e Simultaneous two player action e Dynamic difficulty system makes it fun for 1 timers and challenging for 159 kg return players e Leaderboards set the stage for Height competition 84 213 cm e Hidden bonuses scattered throughout the game e Complete range of operator options 8 Game Levels Sniper Course Shoot House Shotgun Training Mover Target Pistol Range Point Man Grenade Course and Indoor Shooting Range ary Width 43 ee T a 28 71 cm 107 cm Figure 1 Cabinet Dimensions and Weight Current Requirements Approximate Voltage 115 VAC Inrush AC Current 4 5 Amps Operating AC Current 3 Amps Hardware Features e Dual Core Processor e 27 Inch 800 x 600 VGA Monitor e NVIDIA GeForce Graphics e Light Guns with Recoil e Gigabyte RAM e Supports Dollar Bill Validator America s Army Operation and Service Manual Page 6 of 44 040 0143 01 Rev B 11 1 2007 Chapter 2 Installing a New Cabinet Chapter 2 Installing a New Cabinet Use the following procedure to set up your game 1 Carefully remove the cabinet and marquee assemblies from the packaging giving yourself plenty of space Inspect the exterior for any damage 2 Remove the keys from the coin return slot Open the coin door to locate the second set of keys Second Set of Keys Coin Door First Set of Keys Loose Parts in Cash Box
41. r emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Re orient the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL VR or an experience
42. removed 3 Inspect the disconnected cables and monitor frame to make sure that there are no wire ties holding the monitor to the cabinet 4 Remove the three wood screws from the upper retaining bracket above the monitor Remove the bracket and carefully lift the glass display shield out of the cabinet 5 Remove the four 4 1 4 20 monitor mounting nuts as shown in Figure 16 Monitor Mounting Nut Locations loan Mounting Nut Locations Figure 16 Monitor Mounting Nut Locations DANGER Components in the monitor chassis can be charged with a VERY HIGH VOLTAGE even when powered OFF The monitor is very heavy Two person lifting is advised DANGER 6 Carefully remove the monitor through the front of the cabinet and set it in a safe place Most of the weight of the monitor is in the CRT at the front of the monitor 7 Reverse these steps to re install the monitor Always clean the front of the CRT and the glass display shield before re installing 8 Use the Monitor Test screens from the Diagnostics Monitor in the Operator Menu to verify proper operation and adjust the monitor America s Army Operation and Service Manual Page 24 of 44 040 0143 01 Rev B 11 1 2007 Chapter 6 Service and Repair Wells Gardner Monitor Chassis PCB Removal You can replace the monitor chassis PCB if you have problems with just the PCB CAUTION Only a certified technician should attempt to remove or service the Monitor PCB GLOBAL VR
43. rify proper operation Subwoofer Service The subwoofer is located below the control panel Perform the following steps to replace the subwoofer 1 Remove the four 4 Torx security screws that secure the subwoofer grill to the cabinet 2 Remove the four 4 wood screws with washers that secure the subwoofer to the cabinet 3 Remove the wires from the subwoofer and install them to the same connectors on the replacement subwoofer 4 Reverse these steps to install the new subwoofer Use the Diagnostics Speakers screen in the Operator Menu to verify proper operation 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 23 of 44 Chapter 6 Service and Repair Wells Gardner Monitor Replacement Perform the steps that follow to remove the monitor from the cabinet for service or replacement Be sure to follow all safety precautions while working with a monitor Caution Two person lifting is advised to support the weight of the monitor 1 Turn the cabinet OFF and disconnect the AC power cord 2 Disconnect all cables that connect the monitor to the cabinet typically the following e VGA Video cable from the back of the Monitor e Power cable that connects to the monitor chassis PCB located on your left as you face the monitor rear e Green and Yellow ground wire from the monitor frame e Monitor remote control board cable Coil this cable and tie it to the monitor to prevent it catching while the monitor is being
44. s required to continue a game The text next to the field displays the dollar amount Coins per Sets the number of coins for the primary monetary unit The symbol displayed will change for international currency Money Display Sets Money Display to Money or Credits Sets the length of time in seconds a player has to continue a game Service Credit Button Enables or Disables the Service Credit Button If Enabled Service Credits can be added during Attract Mode by pressing the Service button on the Operator Button Panel Coins per Mech 1 Displays the current coin count for Mech 1 typically used for the coin mechs Coins per Mech 2 Displays the current coin count for Mech 1 typically used for the optional bill validator Reset Settings Resets all Coin Settings to factory defaults America s Army Operation and Service Manual Page 12 of 44 040 0143 01 Rev B 11 1 2007 Chapter 4 Operator Menu and Game Setup Collections Menu This menu displays current since last reset and lifetime collections data Collections Game Settings Current Lifetime Coin Settings Mech 1 Coins 0 Collections Mech 2 Coins 0 Total Coins Paid 0 Statistics Diagnostics Unspent Coins o Resume Game Service Credits 0 Reset Current Build 77 Next Prev Navigate through the menu VO Board 2 03 Select Enter a menu page or sub menu www globalvrcom 408 597 3435 Figure 7 Collections Menu Mentem eser
45. see a message on screen saying No Signal if the monitor is working Check the video cable and make sure it is not pinched or frayed Try connecting one video cable directly from the computer to the monitor as a test Verify that the fuses on the monitor chassis PCB are good and that all connections are secure Use the monitor remote control board to adjust the red green and blue color settings Use the monitor remote control board to adjust the picture height and width and other geometry Verify the computer is ON by the green LED on the front of the computer Verify the line voltage switch on the back of the computer is set to the correct voltage for your area 115V or 230V Make sure the AC power cord is firmly connected to the computer and the power strip Turn off the power strip wait 20 seconds and then turn it back on to reboot the computer Reload the software from the CDs If you continue to have problems you may have a faulty hard drive If you continue to have problems after you reload the software you may have a faulty hard drive Contact Technical Support Use the monitor remote control board to adjust the monitor 2007 Global VR Inc Page 33 of 44 Chapter 7 Troubleshooting Audio Troubleshooting No audio Volume set too Enter the Operator Menu and adjust Audio Settings to low raise the volume Verify that the Master Volume is set high enough Faulty wiring Turn off the game Verify that
46. the number of lives per credit This is the number of levels a player can fail before having to insert more coins to continue Difficulty Sets the initial Difficulty for each level when a player first coins up The software adjusts the difficulty level from this point based on player skill Reset Settings Restores all Game Settings to factory defaults Reset High Scores Clears all High Scores saved by the software 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 11 of 44 Chapter 4 Operator Menu and Game Setup Coin Settings Menu This screen controls all pricing for the cabinet It allows you to set the prices to play and continue a game use credits or money and set the coin value for the coin mechs This is also where you set how long a player has to continue a game Coin Settings Game Settings Coins per Play Coin Settings Coins per Continue Collections Coins per 4 Money Display Money Continue Timer 15 Service Credit Button Enabled Resume Game Coins per Mech 1 1 Statistics Diagnostics Coins per Mech 2 1 Reset Settings Build 77 Next Prev Navigate through the menu VO Board 2 03 Select Enter a menu page or sub menu www globalvrcom 406 597 3435 Figure 6 Coin Settings Menu C enuen O espion Coins per Play Sets the number of coins required to start a game The text next to the field displays the dollar amount Coins per Continue Sets the number of coin
47. therwise in any documentation or license agreement furnished with the Product During the warranty period GLOBAL VR will at no charge repair the Product provided Purchaser believes that the Product is defective in material or workmanship and promptly notifies GLOBAL VR in writing with an explanation of the claim All claims for warranty service are made within the warranty period Products are returned adequately packed and freight prepaid to GLOBAL VR s designated service center GLOBAL VR s inspection or test of the Product verifies to GLOBAL VR s satisfaction that the alleged defect s existed and were not caused by accident misuse neglect unauthorized or attempted repair or testing unauthorized modification incorrect installation vandalism failure to follow the maintenance schedule or procedures or operation in out of specification environmental conditions GLOBAL VR will return the repaired Product freight prepaid to the Purchaser All freight costs associated with replacement of warranty parts after expiration of the original warranty period are the responsibility of the Purchaser GLOBAL VR is not obligated to provide the Purchaser with a substitute unit or on site service during the warranty period or at any time If after investigation GLOBAL VR determines that the reported problem was not covered by the warranty Purchaser shall pay GLOBAL VR for the cost of investigating the problem at its then pr
48. tics Speakers Screen 18 Figure 13 Gun Internal Parts 0 eee 21 Figure 14 Player Button and Micro Switch 22 Figure 15 usb2gun PCB eeeeeeeeees 22 040 0143 01 Rev B 11 1 2007 Table of Contents Control Panel Button Service 22 usb2eun PCB SiV Conania 22 Audio Speakers Service asaridir 23 SUD WOOPED SCLVICE iapa 23 Wells Gardner Monitor Replacement 24 Wells Gardner Monitor Chassis PCB RREmMIOV Al ss seaciosscedsnwtns os theeasaneentedoesyacenseesnes 25 Computer Replacement isitin 26 Coin Mech Replacement cccccccceeeeeeeees 21 Coin Meter Replacement ccccccceeeeeeeees 27 Power Distribution Service ccccccesseeeeeeees 28 AC FOWO Plate a N 28 AC Power Strip Replacement 06 28 DC Power Supply Replacement 29 Marquee Florescent Light Service 29 Cold Cathode Florescent Light Service 29 Setting the Computer BIOS CMOS 30 Chapter 7 Troubleshooting eee 33 Video Troubleshooting cccccccccssseeeeeeees 33 Audio Troubleshooting cccceesseeeeeeeees 34 Control Troubleshooting 35 Miscellaneous Troubleshooting 36 Chapter 8 Replacement Parts 37 Chapter 9 Diagrams and Schematics 39 Matani y SETVE na E trestatedane aerials 42 LIMITED WARRANTY cceeeeeeeeeees 42 Technical Sup
49. time is about 7 minutes Important When you use the System amp Game Install Disk you will erase all game settings statistics and collections data stored in the game software Itis advisable to contact Technical Support before using the Disk to resolve a problem Perform the following steps to restore software 1 Insert the disk in the DVD ROM Drive and power cycle the game When the game reboots the computer will automatically read the disk and begin copying files and configuring the hard drive 2 When prompted remove the disk and power cycle the cabinet The game will boot and the Attract Movie will start Play a game to verify proper operation 4 Open the Operator Menus and set the sound volume levels pricing and other Operator settings 2007 Global VR Inc 040 0143 01 Rev B 11 1 2007 Page 19 of 44 Chapter 6 Service and Repair Chapter 6 Service and Repair CAUTION GLOBAL VR assumes no liability for any damage or injuries incurred while servicing the cabinet Only qualified service personnel should perform service and installation of cabinet hardware To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Please read the service instructions before working on the cabinet Always turn the cabinet OFF and disconnect the AC power cord before performing any repair work DANGER Light Gun Service Refer to Figure 13 for a pict
50. ure of the internal components of the gun Routine Maintenance To keep light guns in optimal operating condition inspect the guns weekly Make sure the lens is clean and free of debris and scratches Check the trigger action make sure the trigger is free and springs back properly Make sure the cable is in good condition Calibrate the guns about once per month Light Gun Replacement Perform the following steps to replace a light gun l 2 3 4 5 So Turn off the cabinet and disconnect the AC power cord Disconnect the gun harness connector from the usb2gun PCB Remove the screws from the cable ties that secure the harness to the cabinet Remove the three 3 nuts that secure the gun mount to the cabinet Remove the gun assembly from the front of the cabinet and carefully pull the harness through the hole Reverse these steps to install the new gun Calibrate the new gun from Diagnostics Gun Calibration in the Operator Menu America s Army Operation and Service Manual Page 20 of 44 040 0143 01 Rev B 11 1 2007 Chapter 6 Service and Repair Gun Internal Parts Replacement The procedure below describes how to disassemble the gun and replace internal components I 2 3 4 Remove the gun as described in the previous subsection and take it to a workbench Remove the seven 7 screws from the gun case and carefully separate the halves To replace the lens remove it from the housing and insert the n
51. uth Korea and Tatwan 230 volts 50Hz in most of Europe the Middle East and the Far East To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Keep your system far away from radiators and other heat sources Do not block cooling vents Precautions for Game Operation To avoid injury and accidents people who fall under the following categories should not play the game Those who need assistance when walking Those who have high blood pressure or a heart problem Those who have experienced muscle convulsions or loss of consciousness when playing a video game or similar activities Those who have trouble in the neck or spinal cord Intoxicated persons Pregnant women Persons susceptible to motion sickness Persons who do not abide by the warning labels on the game A player who has never been adversely affected by light stimulus might experience d
52. utputs Coin Meter J11 Video In from Computer J9 Audio Out to b Speakers amp Subwoofer J14 Subwoofer Audio In J13 Left Right Audio In from Computer from Computer Figure 15 usb2gun PCB America s Army Operation and Service Manual Page 22 of 44 040 0143 01 Rev B 11 1 2007 Chapter 6 Service and Repair Perform the following steps to replace the usb2gun PCB CAUTION To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Disconnect the cabinet AC Power Cord Remove the rear door from the cabinet Make sure that all wire harnesses are labeled for ease of reconnection and then disconnect them from the PCB Remove the four screws that secure the PCB to the mounting feet Reverse these steps to install the new PCB Calibrate both guns from Diagnostics Gun Calibration in the Operator Menu Audio Speakers Service The speakers are located below the monitor and above the guns Perform the following steps to replace a speaker I 2 J Remove the four 4 Torx security screws that secure the speaker grill to the cabinet Remove the four 4 screws that secure the speaker to the cabinet Remove the wires from the speaker and install them to the same connectors on the replacement speaker Reverse these steps to re install the speaker Use the Diagnostics Speakers screen in the Operator Menu to ve
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