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4010 Fire Alarm Service Manual

1. Code Corrective Action 1B Reload CFIG Check versions of 4010 Programmer and BIN file 1C Reload CFIG Check versions of 4010 Programmer and BIN file 1D Reload CFIG Check versions of 4010 Programmer and BIN file 1E 1F 20 Reload BIN file 21 Reload BIN file 22 Reload BIN file 23 Reload BIN file 24 Reload BIN file 25 Reload BIN file 26 Reload BIN file 27 Reload BIN file 28 Reload BIN file 29 Reload BIN file 2A Reload BIN file 2B Reload BIN file 2C 2D 2E 2F 30 31 Reload Job Check versions of 4010 Programmer and BIN file 32 reload BIN File Reload Job Check versions of 4010 Programmer and BIN file 33 reload BIN File 34 Reload Job Check versions of 4010 Programmer and BIN file reload BIN File Reload Job Check versions of 4010 Programmer and BIN file 35 reload BIN File Reload Job Check versions of 4010 Programmer and BIN file 36 reload BIN File 37 Reload Job Check versions of 4010 Programmer and BIN file reload BIN File 3 3 Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Appendix A Compatibility Matrix Introduction This appendix lists the 4010 FACP s features and indicates whether a specific hardware or software component is required to support a specific feature or set of features In this Appendix This appendix discusses th
2. C 4 PIOCEdUTe pria Aaa iL E aan C 4 Network Diagnostics C 5 Network Diagnostics puiura ia iran C 5 WalkT st ari iii e E i eE A E E iia C 6 OV ELV Te Wo sg sai ano Roo C 6 Using Walk Festina nie iena assai C 6 ImportanE NOLES a trarne iii ne C 6 True TeSt ae e a ila ial Dini Restated BA ci C 7 OVETVIE Was iodide aste placa iaia C 7 Using Truetest at ec on LE insaccati C 8 Basic Service ProCEdures i C 9 Restoring the 4010 s Default Programming C 9 Determining the BIN File Software Revision iii C 9 Disabling the Piezo on a Remote LCD Annunciator C 9 Clearing an Event Overflow Trouble n C 9 vi Technical Manuals Online http www tech man com KnownsSolutions greti cog hae eee eee ES C 11 Supervisory Point Type and Output Devices n C 11 Incorrect Operation of IDNet Device 124 and 24 C 11 Remote LED Connected to a Duct Sensor C 11 SDACT Conversion Errors i C 11 Problems Downloading to the SDACT n C 11 24 Point I O Incorrect Relay LED Operation C 12 System Reset Problems IDNet Class A Trouble C 12 System Reset Problems Lengthening Reset Timer for Networked SYSTEMS ss
3. 1 3 Technical Manuals Online http www tech man com AC Power Flowchart Meter AC Power NO Panel s AC Terminal Block AC Power Less Contact Individual Organization Responsible for Building Electrical System than 103 VAC NO Brownout Adjustment Potentiometer Correctly Positioned Refer to Appendix B Adjust Brownout Potentiometer Note Read Appendix B for Adjustment Procedure NO Meter DC Power Terminals H1 and H2 DC Power 21 32 VDC Check and Replace if necessary Transformer and Bridge Rectifier Refer to Appendix B 1 4 Technical Manuals Online http www tech man com Chapter 2 Interpreting Trouble Messages Introduction Trouble messages are the primary means by which the system indicates that a problem has occurred This chapter organizes trouble messages by major system components For example the section on IDNet troubles contains trouble messages related to IDNet points as well as trouble messages for the IDNet channel itself In this Chapter This chapter discusses the following topics Topic See Page NAC Troubles Power Supply Troubles IDNet Troubles RS 232 Modem Troubles 2 1 Technical Manuals Online http www tech man com NAC Troubles Table 2 1 NAC Card and Point Troubles Type Trouble Message Possibl
4. LCD Troubles Trouble Message Table 2 8 LCD Troubles Possible Causes Troubleshooting Missing Card Indicates that the LCD card is not communicating with the master e Ensure that no other N2 cards 24 Point I O RS 232 SDACT or 4120 Network have a card address within the range of 9 14 If the LCD card is addressed within this range replace the SFIO card Check the N2 harness Make sure that all wires are attached to the correct terminals and all connectors are secure Wrong Card Indicates that the card within this address range is some type other than a 24 point I O card e Ensure that no other N2 cards 24 Point I O RS 232 SDACT or 4120 Network have a card address of within the range 9 14 If the LCD is addressed within this range replace the SFIO card LCD Membrane This trouble indicates that there is a problem with the keypad on the LCD card Reseat the LCD connectors and see if the problem clears If the problem does not clear replace the SFIO board LCD Display This trouble indicates that there is a problem with the display on the LCD card Reseat the LCD connectors and see if the problem clears If the problem does not clear replace the SFIO board 2 15 Technical Manuals Online http www tech man com 4009 IDNet NAC Extender Troubles The 4009 IDNet NAC Extender Card 4009 has 40 card status points associated with it Since an actual card does not exist at address 17
5. and Use of Public Fire Service Communication Systems Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Table of Contents Chapter 1 Power Up Flowcharts Introduction apritelo natanti 1 1 Inthis Ghapterai reali 1 1 Initial Power Up Flow Chatt i 1 2 AC Power Flowchart a Laino lanta ana ala 1 4 Chapter 2 Interpreting Trouble Messages Introductioni rare ia ee ale ante 2 1 In this Chaptersac ariana aliena 2 1 NAC Troubles sci nilo ia adire 2 2 Power Supply Troubles e a a A 2 4 MN ot TOn E ae eE E A ERE AAE Re 2 8 RS 232 Modem Troubles R A nieeeo 2 11 SDACT Troubles ara sala aaa 2 12 Network Troubl s riale la alli alice 2 13 24PomtL O Froubles crra sia riale aa ia 2 14 ECD TTFOUDIES chests teeta REO AE Reena a 2 15 4009 IDNet NAC Extender Troubles cesses e 2 16 Digital Pseudo Point Troubles 2 17 Chapter 3 Crash Codes Introducti Ones 2 sicure nisi lean aLaaa 3 1 In this Chaptet iccre Ea ia Maran alaga natalia 3 1 Summary of Crash Codes 3 2 Appendix A Compatibility Matrix Introduction iaia A 1 TIn this Append seenen e a aria A 1 Determining Compatibility between Versions 1 and 2 A 2 Introd tioni en ii ieir iie i ea diame E agi A 2 Using the Version 2 x Programmer
6. the card status points on the 4009 card do not actually provide information on the card itself Instead the 4009 Card Status points are used to provide information on the 4009 devices configured in the system The 4010 can have up to five 4009 devices programmed into the system There are 8 card status points associated with each possible 4009 that can be added to the system 5 devices multiplied by 8 points per device equals 40 points The following table describes the card status points for the 4009 card Table 2 9 4009 Troubles Trouble Message Type Possible Causes Troubleshooting IDNet Device M AC Power Fail This trouble indicates that there is an AC Power failure on the 4009 device The device is indicated by the IDNet address provided IDNet Device M Pos Earth Ground This trouble indicates that there is a Positive Earth ground on the 4009 device The device is indicated by the IDNet address provided Remove the field wiring from the device associated with the trouble and see if it clears Swap another device in place of the device associated with the trouble and see if it clears IDNet Device M Neg Earth Ground This trouble indicates that there is a Negative Earth ground on the 4009 device The device is indicated by the IDNet address provided Remove the field wiring from the device associated with the trouble and see if it clears Swap another device in place of the device associate
7. 4009 IDNet NAC Extender troubles 2 16 4010 programmer features for different revisions A 2 A AC power flowchart 1 4 AC power supply checking B 3 replacing transformer bridge rectifier B 5 AC power trouble for power supply card 2 4 B bad answer trouble 2 9 basic service procedures C 9 battery charger trouble for power supply card 2 7 battery depleted disconnected trouble for power supply card 2 6 battery low cutout trouble for power supply card 2 6 battery low trouble for power supply card 2 6 battery terminals and EPS trouble 2 4 checking 2 7 baud rate and missing card trouble for IDNet card 2 8 and missing card trouble for NAC 2 2 and missing card trouble for power supply 2 4 BIN file availability of 1 3 corrupt damaged or missing 1 2 determining software revision C 9 features for different revisions A 2 new SFIO has none B 2 bridge rectifier checking B 3 B 6 replacing B 5 B 8 brownout 1 4 adjusting B 2 C central station trouble for SDACT card 2 12 CFIG format mismatch 1 2 1 3 class A trouble for a NAC 2 2 code scan link scan loop 1 2 1 3 crash codes 3 2 IN 1 Technical Manuals Online http www tech man com D DB version mismatch trouble for SDACT card 2 12 diagnostics network diagnostics C 5 digital pseudo point troubles 2 17 duct sensor problems with remote LED C 11 duplicate device trouble 2 9 E Earth ground troubles and dual RS 232 card 2
8. 4010 3 Reload application 4 Reload application 5 Reload application or replace SFIO 6 Reload application or replace SFIO 7 Reload application or replace SFIO 8 Reload application or replace SFIO 9 Replace SFIO A Keypad is missing Check keypad connections Replace SFIO B Indicates a mismatch between BIN file and programmer software Upgrade BIN file and programmer software to same revision C Reload job Check versions of 4010 Programmer and BIN file D Reload job Check versions of 4010 Programmer and BIN file E Reload job Check versions of 4010 Programmer and BIN file F Code not supported by 4010 This can be caused by using the PC programmer to assign a point type of unavailable to a NAC or 24 point I O point This code can 10 also be caused by selecting an RIAM relay IAM device type for an IAM Make changes and reload job Check versions of 4010 Programmer and BIN file 11 May indicate that a not available device type was selected for a signal circuit Reload job Check versions of programmer and BIN 12 Replace SFIO 13 Replace SFIO 14 Reload application 15 Reduce cards reload job 16 Reload BIN File 17 18 Replace SFIO 19 1A Reload CFIG Check versions of 4010 Programmer and BIN file Continued on next page 3 2 Technical Manuals Online http www tech man com Summary of Crash Codes Continued Table 3 1 Crash Codes continued
9. 5 and power supply card 2 5 intermittent 2 5 EPS battery trouble 2 5 EPS transformer checking B 6 replacing B 8 EPS trouble for power supply card 2 4 event queue overflow trouble C 9 F fiber optic media card class A LED displays D 3 class B LED displays D 5 overview of components D 2 I IAM and no answer trouble 2 9 IDNet device 124 or 24 C 11 IDNet diagnostics C 3 IDNet Earth fault search diagnostics C 4 IDNet troubles and 4009 IDNet NAC Extender 2 8 and isolator bases 2 8 and monitor IAMs 2 10 and pull stations 2 10 and RIAMs 2 10 and TrueAlarm devices 2 10 and ZAMs 2 10 bad answer 2 9 channel failure trouble 2 8 Class A status trouble 2 10 duplicate device 2 9 extra device trouble 2 10 ground fault status trouble 2 10 missing card trouble 2 8 no answer 2 9 power supply status trouble 2 10 short status trouble 2 10 wrong card troubles 2 9 wrong device 2 9 isolator bases and IDNet channel failure trouble 2 8 and no answer trouble 2 9 K known solutions C 11 L LCD Annunciator disabling piezo C 9 LCD display trouble for LCD card 2 15 LCD membrane trouble for LCD card 2 15 LCD troubles LCD display trouble 2 15 LCD membrane trouble 2 15 missing card trouble 2 15 wrong card trouble 2 15 link scan code scan loop 1 2 1 3 M MAPNET II ZAM and no answer trouble 2 9 missing card trouble and RS 232 modem card 2 11 for 24 point I O card 2 14 for LCD
10. Checking EPS Transformer Bridge Rectifier B6 O B 1 Technical Manuals Online http www tech man com Adjusting the AC Power Supply Brownout Potentiometer Overview The AC Power Supply Brownout Potentiometer R252 is factory adjusted and should not require field adjustment The exception to this is when an SFIO board is received in the field without a BIN file downloaded to it This indicates that the board may not have been factory adjusted and tested In this case you should download a BIN file to the SFIO and adjust the brownout This allows you to use the system until a new SFIO board can be ordered and installed Figure B 1 shows the proper position for this potentiometer The slot on the potentiometer should be positioned such that an imaginary perpendicular line extends from the middle of the slot to the 1 00 position In Figure B 1 the dashed line represents this imaginary line FOR sie SIRE SAAB dia O _ Oo Oo oO 0 0 0 2 OO sen Po as a 00800080 O R5 2 M Qi ___ FE e FLO OF CAEN Screw Slot P o 1 Imaginary Line i 4 Figure B 1 Correct Position AC Power Supply Brown
11. D23 TTU TESEACHVEN On when TrueTest is active System Programming Mode On when Programming or Quick CFIG is entered Panel is no longer D24 System Disabled operational Duplicate IDNet Device Detection Active When on either through front panel or SMPL it enables the duplicate device detection diagnostic on the IDNet card On when the RS232 LCD annunciator event queue is overflowed and Event Queue events have been missed Panel restart clears the trouble or you can Overflow manually turn D47 OFF See Clearing an Event Overflow Trouble in Appendix C for information on turning off this point When on the panel tells all LCD Annunciators to disable their local sounder Turning pseudo off will enable the sounders Controllable from front panel only not SMPL LCD Annunciator Sounder Disable 2 17 Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Chapter 3 Crash Codes Introduction This chapter lists the 4010 FACP s crash codes A crash code indicates that an unrecoverable error a crash has occurred to the software executing on the 4010 FACP The exact troubleshooting information that you can gather from a crash depends on whether you are at the panel at the time of the crash e If You Are at the Panel When a Crash Occurs Within 45 Seconds of a crash the LCD clears the LEDs flash the piezo sounds and a crash message displays for 45 seconds
12. Displays D 3 Class B LED Displays D 1 Technical Manuals Online http www tech man com Overview Introduction Figure D 1 shows the locations of the connectors and LEDs for the 4009 IDNet Fiber Optic cards which can be used to link the 4010 to a remote 4009 IDNet NAC extender FIBER OPTIC FIBER OPTIC FIBER TRANSMIT FIBER RECEIVE TRANSMITTER RECEIVER LED1 LED2 U16 U18 IDNet INTERFACE 4009 9810 Class B or TB1 4009 9811 Class A Fiber Optic Receiver 565 903 or 565 902 a a aa oO lt lt a a 9 9 9 9 9 9 m n 5 Class A CLASS A FIBER RECEIVE LED3 FIBER RECEIVER CARD N FIBER OPTIC RECEIVER 19 FIBER OPTIC TRANSMITTER U17 FIBER TRANSMIT LI EDI FIBER TRANSMIT SEE NOTE 1 LED2 SEE NOTE 1 FIBER OPTIC TRANSMITTER 4 U19 FIBER OPTIC IDNet TERMINAL BLOCK ue RECEIVER TB2 4090 9105 Class B or x Egna Sgt ii n FIBER OPTIC iber Optic I ransmitter TRANSMITTER POWER TERMINAL BLOCK 565 901 or 565 900 a t_ a SEE NOTE 2 Eau wN FIBER OPTIC I RECEIVER U22 CLASS A FIBER TRANSMIT SEE NOTE 2 LED3 GEE NOTE FIBER TRANSMITTER CARD Notes 1 LEDs 1 3 indicate the following conditions e Green LED1 flashes when data is being transmitted out fiber e Red LED2 flashes when data is being received from fiber e Red LED3 flashes when data is being received on the Class A fiber receiver 2 Shown equipped with optional Class A Receiver Transmitter Car
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14. TB2 A 4010 containing a Revision 1 x BIN file does not reset when the following conditions are true e A Class A IDNet trouble exists e A device is in alarm This problem has been corrected by Version 2 x of the 4010 software The 4010 reset duration the amount of time required by the 4010 to perform a reset is self adjusting based on the number of IDNet devices attached to the system If the 4010 has a large number of devices approximately 200 the 4010 s reset duration may exceed the reset timer of a networked panel causing reset problems If this occurs lengthen the reset timer on every networked panel that annunciates 4010 alarms IN THE ON STATE OF A34 TIMER SYSTEM STARTUP PULSE TIMER OUT SET TO VALUE 40 SECS THE ANALOGS A15 ANALOG SYSTEM RESET WINDOW TIMER SETPOINT END Points with a valid device type of IPHOTO or RPHOTO may receive an Invalid Device Type for this Opcode message when used within a Custom Control output statement If this occurs either include the points in a list and add them to the output statement or upgrade the programmer to Rev 2 C 12 Technical Manuals Online http www tech man com Appendix D Troubleshooting Fiber Optic Links Introduction This appendix provides basic troubleshooting procedures related to fiber optic transmitters and receivers In this Appendix This appendix discusses the following topics Topic See Page Class A LED
15. card 2 15 for NAC card 2 2 for power supply card 2 4 for SDACT card 2 12 N 2 comm diagnostics C 2 AC determining current draw 2 3 troubles for NAC 3 or 4 2 3 NAC circuit trouble troubleshooting for 2 2 AC signal power trouble 2 3 AC troubles Class A 2 2 missing card 2 2 NAC circuit trouble 2 2 signal power 2 2 wrong card 2 2 network see diagnostics network diagnostics network card troubles duplicate node trouble 2 13 ground fault troubles 2 13 missing card trouble 2 13 net comm failure trouble 2 13 network miswire 2 13 version mismatch trouble 2 13 wrong card trouble 2 13 network diagnostics C 5 N N N N O output devices problems with supervisory point type C 11 IN 2 Technical Manuals Online http www tech man com P PCC chip and channel failure trouble 2 8 piezo disabling on LCD Annunciator C 9 Port A B disconnected trouble 2 11 power supply troubles 2 4 AC power trouble 2 4 battery charger trouble 2 7 battery depleted disconnected trouble 2 6 battery low cutout trouble 2 6 battery low trouble 2 6 Earth ground troubles 2 5 EPS battery trouble 2 5 EPS trouble 2 4 missing card trouble 2 4 wrong card trouble 2 4 power up flow charts initial startup sequence 1 2 power up flowcharts overview of 1 1 printer troubleshooting 2 11 program checksum trouble for SDACT card 2 12 programming restoring default C 9 remote LED problems w
16. connects to the line voltage transformer DC Voltage across these terminals should be within the range of 21 32 VDC 2 Interpret the results of this test as follows e If there is power at H1 and H2 the most likely cause is an incorrectly adjusted brownout potentiometer Refer to the previous section in this appendix for information on setting this component e If there is no power at HI and H2 there may be a problem with the line voltage transformer bridge rectifier or one of the connectors A EPS P13 a and P14 Harness i BN Location of H1 and H2 Figure B 2 Location of H1 and H2 and P9 and P10 Checking Connectors A series of plastic connectors link the 4010 PC board the line voltage transformer and the bridge rectifier to the building s AC power circuit Checking the integrity of these connectors allows you to eliminate these components as a possible cause for AC power problems 1 REMOVE ALL POWER AC and Battery FROM THE PANEL 2 Remove the four Torx screws that secure the panel s electronics to the chassis 3 Disconnect the External Power Supply harness from connectors P13 and P14 on the 4010 PC board Continued on next page B 3 Technical Manuals Online http www tech man com Checking AC Power Supply Transformer Bridge Rectifier Continued Checking Connectors 4 Disconnect connectors P9 and P10 located on the left side of the panel s continued PC board Label the
17. crossed U17 must connect to U22 on the fiber optic transmitter card and U19 on the receiver card must connect to U21 on the transmitter card E dai This LED pattern also occurs if both U17 and U19 on the receiver card are unconnected Indicates a problem with connectors U16 and U18 on the fiber optic receiver card Check the following LED1 LED2 LED3 W D Cp e Check to see if U16 and U18 are crossed U16 must connect to U20 on the fiber optic transmitter card and U18 must connect to U19 on the transmitter card This LED pattern also occurs if both U16 and U18 on the receiver card are unconnected Indicates a problem with connectors U19 and U18 on the fiber optic receiver LED1 LED2 LED3 card Check the following EDI n Check to see if U19 and U18 are crossed U19 on the receiver card must connect to U21 on the fiber optic transmitter card and U18 must connect to U19 on the transmitter card This LED pattern also occurs if both U19 and U18 on the receiver card are unconnected Indicates a problem with connectors U17 and U18 on the fiber optic receiver LED1 LED2 LED3 card Check the following n 7 e Check to see if U17 and U18 are crossed U17 on the receiver card must connect to U22 on the fiber optic transmitter card and U18 must connect to U19 on the transmitter card This LED pattern also occurs if
18. exits the TrueTest menu without making any changes When a TrueTest simulated event occurs the system responds as if that point had actually entered the specified state up to the point of activating control outputs if NoCTRL is selected If CTRL is selected selected outputs activate Any control point activation DACT reporting printing and logging is selected in the TrueTest menu refer to Table C 1 for options Any LEDs programmed to track any point also operate there is no way to disable this e Table C 1 TrueTest Menu Options TrueTest Option Description On Off Activates or deactivates TrueTest Log NoLog Determines whether the TrueTest events are sent to the logs Print NoPrint Determines whether the TrueTest events are sent to a printer DACT NoDACT Determines whether any events occurring in TrueTest are reported to the DACT NoCTRL CTRL By default no control circuits of any kind are activated during the test If desired all control points may be activated during the test by selecting CTRL this category includes all control points audibles visibles and any other control points Continued on next page C 7 Technical Manuals Online http www tech man com TrueTest Continued Using TrueTest Use Steps 1 through 5 and Figures C 5 to activate TrueTest Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until TrueTest is displayed and then press lt ENTER gt 3 Press lt gt or lt
19. will be required to take whatever measures may be required to correct the interference Technical Manuals Online http www tech man com Codes and Standards The 4010 is listed for the following UL 864 Listings for Type of System e UL 864 Power Limited Fire Alarm Control Unit e Local formerly NFPA 72A Requires the sounding of an alarm via listed notification appliance s e Auxiliary formerly NFPA 72B Requires 4010 9809 City Circuit Module e Remote Station protected premise formerly NFPA 72C Requires 4010 9809 City Circuit Module or the 4010 9810 or 9816 DACT e Proprietary protected premise formerly NFPA 72D Requires 4010 9817 with 4010 9818 or 4010 9819 or 4010 9821 Network Interface Modules e Central Station protected premise formerly NFPA 71 Requires 4010 9810 or 9816 DACT e Suppression Releasing Service Requires 4010 9814 Suppression Kit UL 864 Listings for Type of Service e Automatic Manual Waterflow and Sprinkler Supervisory UL 864 Listings for Type of Signaling e Coded Non Coded March Time and DACT DACT requires the 4010 9810 or 9816 Factory Mutual Approved e Same as UL above Local Approvals e CSFM e MEA Continued on next page Technical Manuals Online http www tech man com Codes and Standards The installer should be familiar with the relevant codes listed below as well as continued any other applicable local codes and standards when installing a fire alarm syst
20. wires to make reattachment easier See Figure B 2 5 Lift the panel s electronics from the chassis and visually inspect the four connectors attached to the bridge rectifier See Figure B 3 Remove each connector one at a time and check the crimped connection between the connector and the wire Gently pull on the wires to make sure that they are firmly attached to the connector 6 Remove and visually inspect the AC power bulkhead connector This connector mounts to the bottom of the panel chassis and connects the incoming AC Power wiring to the input wiring of the line voltage transformer Check the crimped connection between the connector and the wires Gently pull on the wires to make sure that they are firmly attached to the connector Refer to Figure B 3 for the location of the bulkhead connector 7 Reattach all connectors and reapply AC power If the green LED still does not light replace the transformer and bridge rectifier Refer to Replacing the Line Voltage Transformer and Bridge Rectifier later in this section for information on doing this Bridge Rectifier AC Power Bulkhead Connector Figure B 3 Visually Inspect the Condition of Terminals Continued on next page B 4 Technical Manuals Online http www tech man com Checking AC Power Supply Transformer Bridge Rectifier Continued Replacing the Line Voltage If there is no voltage at H1 and H2 and a visual inspection of the connectors Transformer and
21. with Version 1 x JObS A 3 v Technical Manuals Online http www tech man com Appendix B Power Supply Adjustment and Troubleshooting Introduction alia de cade foods E T aa B 1 In this Appendisitin n i a i a i B 1 Adjusting the AC Power Supply Brownout Potentiometer B 2 OVE O e S pena iii ii A ei ni B 2 Using a Variac to Adjust the Brownout Potentiometer B 2 Checking AC Power Supply Transformer Bridge Rectifier B 3 Checking DC Voltage at H1 and H2 i B 3 Checking Connectors B 3 Replacing the Line Voltage Transformer and Bridge Rectifier B 5 Checking EPS Transformer Bridge Rectifier in B 6 Introduction iena bahai eaten esa B 6 Checking DC Voltage from EPS Bridge Rectifer B 6 Checking Connectors iurnaal ae B 7 Replacing the EPS Line Voltage Transformer and Bridge Rectifier B 8 Appendix C Diagnostic Utilities Basic Service Procedures and Known Solutions Introductioni aratiliiaL ed C 1 In this Appendix lana iaia C 1 N2 Comm Diagnostics iii C 2 Procedure hic iero nale aaa C 2 TD Net Diagnostics a e ALLENA ORE C 3 PrOCedure tinta aio tea tt C 3 Duplicate Devices easier ian iaia C 3 Weak Answer DEVICESs ee C 3 IDNet Earth Fault Search Diagnostics
22. 07 107 Yes Yes Yes Yes Yes Yes Phase 1 Features IDNet U9 Overload Protection 4010 SFIO QuickAlert NACs FM Battery Charger TBL 4009 IDNet Interface Other Version 2 Features Yes Yes Yes Yes Yes Continued on next page A 2 Technical Manuals Online http www tech man com Determining Compatibility between Versions 1 and 2 Continued Using the Version 2 x Using the programmer to edit jobs on a panel containing older versions of the Programmer with Version 1 x SFIO chip and board has the following effect Jobs e After saving the job the panel tags the job as a Phase II job e Subsequent editing of the job cannot take advantage of the full set of Phase II features despite the job s Phase II designation Because this situation may become confusing it is recommended that you upgrade the panel s SFIO card and SFIO firmware before editing its job with the Phase II programmer A 3 Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Appendix B Power Supply Adjustment and Troubleshooting Introduction This appendix provides basic troubleshooting procedures related to the 4010 FACP s power supply In this Appendix This appendix discusses the following topics Topic See Page Adjusting the AC Power Supply Brownout B 2 Potentiometer Checking AC Power Supply Transformer Bridge B 3 Rectifier
23. 3 Technical Manuals Online http www tech man com IDNet Earth Fault Search Diagnostics Procedure Use the IDNet Earth Fault Search Diagnostics to locate an earth between the panel and the first IDNet isolator device or to another isolator device Note that the 4010 FACP does not function as a fire panel for the duration of an Earth Fault search 1 Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until Diagnostics is displayed and then press lt ENTER gt 3 Press lt NEXT gt or lt PREVIOUS gt to select IDNET EARTH FAULT SEARCH and then press lt ENTER gt 4 Press lt NEXT gt or lt PREVIOUS gt to select ON and then press lt ENTER gt If an earth cannot be isolated or there are no isolators configured on the system the 4010 returns a Unable to Isolate Earth Fault message If the earth is isolated between the first isolator and the FACP the 4010 returns a Earth Fault Between Panel and 1 Device message If the earth is isolated to any other device the 4010 returns a Earth Fault Isolated to Device M1 X where X is the isolator address C 4 Technical Manuals Online http www tech man com Network Diagnostics Network Diagnostics Network diagnostics allow you to check the node number of the 4010 the network topology and network attendance Figure C 2 shows a typical Network Topology screen Topology information shows how the network is physically w
24. 4010 Fire Alarm Service Manual 579 081 Rev A Technical Manuals Online http www tech man com Copyright and Trademarks Copyright Simplex Time Recorder Co 1999 All rights reserved Printed in the United States of America Information in this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written consent of Simplex Time Recorder Company Walk Test is protected by US Patent No 4 725 818 MAPNET addressable communications is protected by US Patent No 4 796 025 IDNet is patent pending TrueAlarm Analog Detection is protected by US Patent No 5 155 468 TrueAlarm Detector Base is protected by US Patent No 5 173 683 Cautions and Warnings SYSTEM REACCEPTANCE TEST AFTER SOFTWARE CHANGES To ensure proper system operation this product must be tested in accordance with NFPA72 1996 Chapter 7 after any programming operation or change in site specific software Reacceptance testing is required after any change addition or deletion of system components or after any modification repair or adjustment to system hardware or wiring All components circuits system operations or software functions known to be affected by a change must be 100 tested In addition to ensure that other operations are not inadvertently affected at least 10 of initiating devices that are not dire
25. After 45 seconds the system attempts to reset itself and the crash information is cleared from the display The crash message appears similar to the following Make sure to record all information including program counter bank number and task number CRASH xx PC xxxx BANK xx TASK xx Crash xx is a hexadecimal code corresponding to a specific unrecoverable error Refer to Table 3 1 for a list of these codes and possible corrective actions PC xxxx is the hexadecimal address of the CPU s program counter BANK xx is the hexadecimal address of the active memory bank at the time of the crash TASK xx is the active task number in hexadecimal at the time of the crash e If You Are Not at the Panel When a Crash Occurs The Crash Code and the Task Number see above for descriptions are stored in a historical log entry In this Chapter This chapter discusses the following topics Topic See Page Summary of Crash Codes 3 2 3 1 Technical Manuals Online http www tech man com Summary of Crash Codes Table 3 1 Crash Codes Code Corrective Action Crash Code 0D A pulse statement in Custom Control does not have an analog PC BD76 pseudo point referenced to it Fix the CC equation Crash Code 0D This is a Known problem with Version 1 02 Upgrade panel to PC BA09 Revision 2 01 0 Code not supported by 4010 1 Replace SFIO 2 Code not supported by
26. Bridge does not reveal any obvious problems you should replace the line voltage Rectifier transformer and the bridge rectifier using the following instructions 1 REMOVE AC POWER FROM THE PANEL 2 Remove the four Torx screws that secure the panel s electronics to the chassis 3 Disconnect the External Power Supply harness from connectors P13 and P14 on the 4010 PC board 4 Disconnect connectors P9 and P10 located on the left side of the panel s PC board Label the wires to make reattachment easier See Figure B 3 5 Lift the panel s electronics from the chassis and disconnect the four connectors attached to the bridge rectifier 6 Unbolt the bridge rectifier and transformer from the 4010 chassis and replace 7 Reattach all wiring as shown in Figure B 4 8 Reconnect all connectors and reapply AC Power BRIDGE RECTIFIER r Pio dI TRANSFORMER Figure B 4 AC Transformer Bridge Rectifier Wiring B 5 Technical Manuals Online http www tech man com Checking EPS Transformer Bridge Rectifier Introduction If the initial troubleshooting indicates that the EPS is receiving adequate 120 VAC from the AC circuit the next step is to verify the integrity of the EPS transformer bridge rectifier and their connectors Checking DC Voltage from 1 Meter the DC voltage across the terminals marked REDI and BLKI on the EPS Bridge Rectifer EPS Meter the ter
27. When the system displays 1 02 xx this indicates the revision level of the boot software and does not indicate the revision level of the panel s BIN file Refer to Determining the BIN File Software Revision in Appendix C of this manual for additional information Note 2 Revision systems containing greater than 175 TrueAlarm isolator devices may reboot at this point If this occurs upgrade the BIN file and programmer software to Rev 2 Refer to Appendix A Note 3 Keep the following in mind about mismatched CFIG and BIN files Ifa Rev 2 job CFIG is downloaded to an SFIO board containing a Rev 1 BIN file the system reverts to a Rev factory default job Ifa Rev 1 job CFIG is downloaded to an SFIO board containing a Rev 2 BIN file the system reverts to a Rev 2 factory default job Note 4 The SFIO board must be factory adjusted tested and loaded with the latest version of BIN file prior to shipment If a new SFIO board is received in the field and there is no BIN file loaded on it i e a system with a new SFIO enters a continuous link scan code scan loop this indicates that the board has not been factory adjusted and tested Order a new SFIO board call Service Support to report the problem and refer to Appendix B of this manual for information on brownout potentiometer adjustment Note 5 The BIN file is available on the FTP site the Technical Services Intranet site or by ordering Simplex Part 741 108
28. al Pseudo Point Troubles Table 2 10 Digital Pseudo Point Troubles Label Description Turned on at panel startup if an unprogrammed N2 slave card is detected Only clears on panel restart External N2 Trouble Turns on when panel is no longer communicating with ALL slave cards Turns off on a System Reset Cold Start Indicates that panel has performed a cold start Turns of when acknowledged Warm Start Check Indicates that panel has performed a warm start Turns off when Time and Date acknowledged Extra N2 Card System Time and Indicates that the time and date is incorrect Turns off when time and Date date is updated Simplex Service Indicates that the panel is in Service Mode Turns off only on a panel Mode restart Turns on when the number of alarms supervisories or troubles is Active List Overflow greater than the system active list size 100 fires 50 supv 300 troubles Turns off on a panel restart D4 D5 D7 D10 D11 D13 City Disconnect On if city circuit is disconnected D17 D15 City Circuit Trouble On if city circuit is in trouble EA Sala FOR On if control points are bypassed ypass Elevator Bypass On if elevator recall points are bypassed Doorholder Bypass On if doorholder points are bypassed Verification Tally On when any verified points tally limit exceeds10 Off when all points D20 ar suine Limit Exceeded tally limit is below 10 Walc Test Activen On when Walk Test is active System
29. ass A and the adapter card is not installed e Power down the panel remove the Class A card and reseat it in the header on the NAC Check to see that the pins of the Class A card are properly seated in the header on the NAC card and power on the panel If the trouble does not clear power down the panel again and swap another Class A card in place of the suspect card If the problem still occurs replace the SFIO board e Check the field wiring for opens and shorts Continued on next page 2 2 Technical Manuals Online http www tech man com NAC Troubles Continued Table 2 1 NAC Card and Point Troubles continued Trouble Message Possible Causes Troubleshooting Indicates a power trouble on the NAC Check the following e Check the load on the NAC in question while it is in the alarm state The load on each NAC must not exceed 2A The SFIO board has overcurrent protection for each NAC An overloaded NAC trips this protection and displays a NAC Signal Power Trouble for the circuit Unless the circuit is grossly overloaded you should have several seconds to measure the voltage before the protection trips Measure the current in either one of the following ways Current Draw for a Single NAC Use a DC ammeter connected in series with the load to measure the load Current Draw for all NACs Measure the voltage across R150 which is located above the LCD on the left hand side of the SFIO Divide the measured vol
30. board 4 Lift the EPS assembly from the chassis and disconnect the four connectors attached to the bridge rectifier 6 Unbolt the bridge rectifier and transformer from the 4010 chassis and replace 7 Reconnect wires to the bridge rectifier as follows The bridge rectifier contains two terminals marked AC Connect the Brown and Blue wires to these terminals It is not important which wire goes to which AC terminal Connect the REDI wire to the terminal labeled Connect the BLKI wire to the terminal labeled The orange and yellow wires are not connected and should be neatly tucked within the enclosure B 8 Technical Manuals Online http www tech man com Introduction In this Appendix Appendix C Diagnostic Utilities Basic Service Procedures and Known Solutions Running the 4010 s built in diagnostic utilities is the easiest way to ensure proper communication between the FACP and its various devices To use the Diagnostics you must be logged in at a Level 4 This appendix provides a summary of the built in diagnostic utilities provided with the 4010 FACP This appendix discusses the following topics Topic See Page N2 Comm Diagnostics C 2 IDNet Diagnostics C 4 IDNet Earth Fault Search Diagnostics Network Diagnostics WalkTest TrueTest Basic Service Procedures Known Solutions C 1 Technical Manuals Online http www tech man com N2 Comm Diagnostics Procedure Us
31. both U17 and U18 on the receiver card are unconnected D 4 Technical Manuals Online http www tech man com Class B LED Displays Introduction The following table identifies the two possible LED displays for a Class B fiber optic circuit LED3 which is the Class A Fiber LED does not have significance for a Class B circuit Table D 2 Class B LED Displays LED Pattern Possible Cause Troubleshooting l Indicates one of the following e There is a problem with the fiber running between U18 on the fiber receiver LEDI LED2 card and U19 on the fiber optic transmitter card V V RX e There is a problem with both fibers i e both fibers are damaged or cut e The fiber cables were wired incorrectly i e TX to TX and RX to RX TX ez 7 Make sure that U18 on the receiver connects to U19 on the transmitter Likewise make sure U16 on the receiver connects to U20 on the transmitter LED1 LED2 RX ae isa Indicates a problem damage break bad connectors with the fiber running between connectors U16 on the receiver and U20 on the transmitter card E WU D 5 Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Index Misc 24 point I O card troubles missing card trouble 2 14 specific point troubles 2 14 4009 IDNet NAC Extender and intermittent IDNet missing card trouble 2 8
32. but the special harness is not used Continued on next page 2 6 Technical Manuals Online http www tech man com Power Supply Troubles Continued Table 2 2 Power Supply Troubles continued Trouble Message Possible Causes Troubleshooting Power Indicates a problem with the battery charger circuit Check the voltage across P9 and P10 and take action as described below No Voltage at P9 P10 Check the voltage across P9 and P10 as shown above If no voltage is present check the AC circuit supplying power to the 4010 If the circuit has power the problem is probably with the AC power supply line voltage transformer Refer to Checking the AC Power Supply Transformer Bridge Rectifier in Appendix B for information on checking and replacing the line voltage transformer Supply Battery Charger Trouble Voltage at Batt and Batt Terminals Less than 27 6 VDC Points 1 Disconnect Battery VDC 2 7 Technical Manuals Online http www tech man com 2 Adjust Potentiometer R256 Turn the potentiometer a small amount at a time and then recheck the voltage Adjust the potentiometer until the voltage across these terminals is 27 6 Reconnect the batteries At this point you should expect that the voltage across these terminals is not 27 6 as the batteries may be charging Do not readjust R256 if this is the case IDNet Troubles Table 2 3 IDNet Troubles Trouble Messa
33. contact the phone company for additional troubleshooting help Program Checksum This trouble indicates that the on board SDACT card checksum test has failed Use the SDACT programmer to reload the SDACT database The database is either corrupt or was never loaded DB Version Mismatch This trouble indicates that the configuration loaded on the SDACT card differs from the configuration on the master Make changes to the 4010 build and download the 4010 then merge the new PTF file in the SDACT programmer and download the SDACT card 2 12 Technical Manuals Online http www tech man com Network Troubles Trouble Message Table 2 6 Network Troubles Possible Causes Troubleshooting Indicates that the network card is not communicating with the master e Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 SDACT or 4120 Network have a card address of 8 If the network card is addressed as card 8 replace the SFIO Missing Card card e Check the N2 harness Make sure that all wires are attached to the correct terminals and all connectors are secure e Ifthe network card is reported as missing during a system reset upgrade the 4010 BIN file and programmer to Rev 2 Indicates that the card at address 8 is some type other than a network card Wrong Card e Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 SDACT or 4120 Network have a card address of 8 If the netw
34. cr AIAR NIE NEI IR cine C 12 Custom Control Problems Invalid Opcode for IPHOTO or RPHOTO C 12 Appendix D Troubleshooting Fiber Optic Links Introduction ire ili ale Sh otc leo ala bts D 1 In this Appendix kenge Tee hese hes D 1 OVErMiIe Wish dead D 2 Introduction il La Di D 2 Class A LED Displays ctoecle i ecto et D 3 Class B EED Displays oe ail D 5 Introduction ui ns SP oo D 5 Index vii Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Chapter 1 Power Up Flowcharts Introduction This chapter contains two flowcharts one containing the 4010 s power up sequence and one that can be used to troubleshoot AC power problems Be aware of the following when using these flowcharts e The power up sequence occurs quickly On a properly functioning system some phases of the power up sequence for example the span of time during which the boot software revision is displayed appear on the Liquid Crystal Display LCD for only a few seconds It may be necessary to run the power up sequence several times as you read the flow chart to properly interpret what is happening e You can skip these flowcharts if your system has powered up correctly and is displaying a trouble message on the LCD Refer to Chapter 2 for descriptions of the 4010 s trouble messages In this Chapter This chapter discusses the following topics Topic See Page Initial Power Up F
35. ctly affected by the change up to a maximum of 50 devices must also be tested and proper system operation verified READ AND SAVE THESE INSTRUCTIONS Follow the instructions in the installation operating and programming manuals These instructions must be followed to avoid damage to the control panel and associated equipment Fire Alarm Control Panel FACP operation and reliability depend upon proper installation DO NOT INSTALL ANY SIMPLEX PRODUCT THAT APPEARS Y DAMAGED Upon unpacking your Simplex product inspect the contents of the carton for shipping damage If damage is apparent immediately file a claim with the carrier and notify Simplex ELECTRICAL HAZARD Disconnect electrical power when making any internal adjustments or repairs Servicing should be performed by qualified Simplex Representatives WZ RADIO FREQUENCY ENERGY This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications It has we been tested and found to comply with the limits for a Class A computing device O q pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide YS reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense
36. d then press lt ENTER gt 4 Press lt NEXT gt or lt PREVIOUS gt to select either DUPLICATE DEVICES or WEAK ANSWER DEVICES and press Enter Duplicate Devices To detect devices set to the same address you can activate the IDNet Diagnostics Duplicate Device option Once activated there is a trouble in the panel indicating that you have activated the option The two devices set to the same address then come in as a duplicate device trouble for that address Acknowledge the trouble and view the point information to determine the address that the devices are set to and correct the problem Duplicate devices are also detected during a Quick CFIG Ifa duplicate device is detected during a Quick CFIG the Quick CFIG terminates and the following occurs e Ifthe duplicate address is a smoke detector the panel turns ON the LEDs of the devices e If the device is not a detector with an LED program the device types and point types of all points download the job to the panel and use the NO Answer Trouble messages to determine which devices have duplicate addresses Weak Answer Devices When receiving a Weak Answer Trouble you can determine which device is causing the trouble by activating the IDNet Diagnostics Weak Answer option When activated there is a trouble in the panel informing you that the option is active Acknowledge the trouble and wait Any device that is weak will then report NO ANSWER when the Weak Answer Diagnostic is run C
37. d components Figure D 1 4009 IDNet Fiber Receiver IDNet Transmitter Option Cards D 2 Technical Manuals Online http www tech man com Class A LED Displays Table D 1 Class A Fiber LED Displays LED Pattern Possible Cause Troubleshooting Indicates a problem with the Class A connection between U17 on the fiber optic receiver card and U22 on the fiber optic transmitter card Check the following PED PERS EDS e Check the U17 and U22 connectors Make sure that they are securely o Gee 6 attached to the receiver or transmitter card A problem with either of these connectors causes this LED pattern eae el Check the integrity of the fiber connection running between U17 and U22 A break or defect in the fiber running between these connectors causes this LED pattern Indicates a problem with the Class A connection between U18 on the fiber optic receiver card and U19 on the fiber optic transmitter card Check the following CED 1 CED 2n ee e Check the U18 and U19 connectors Make sure that they are securely dI 6El attached to the receiver or transmitter card A problem with either of these connectors causes this LED pattern a a a Check the integrity of the fiber connection running between U18 and U19 A break or defect in the fiber running between these connectors causes this LED pattern Indicates a problem with the Class A connection between U19 on the fiber optic r
38. d with the trouble and see if it clears IDNet Device M Missing Option Card 4009 NAC Card Troubles This trouble indicates that the 4009 device has one or more of its configured option cards missing or failed The device is indicated by the IDNet address provided IDNet Device M Battery Fault This trouble indicates that there is a battery failure on the 4009 device The device is indicated by the IDNet address provided IDNet Device M NAC Power This trouble indicates that one or more of the NACs on the first 4009 device has a power failure The device is indicated by the IDNet address provided IDNet Device M Missing Class A This trouble indicates that there is a missing Class A adapter on the first 4009 device The device is indicated by the IDNet address provided IDNet Device M IDNet Class A This trouble indicates that there is a Class A condition on one of the circuits on the 4009 device The device is indicated by the IDNet address provided Make sure the Class A adapter is installed If an adapter is present swap another adapter in its place and see if the trouble clears 4009 NAC Point Troubles IDNet M1 Custom Label Indicates a trouble for the 4009 NAC device associated with the IDNet address provided Possible problems could be e Manual Override Manual Disable Open Short 2 16 Technical Manuals Online http www tech man com Digit
39. dicates that the port to port network wiring is incorrect i e left to left or right to right Check the network wiring and swap if necessary 2 13 Technical Manuals Online http www tech man com 24 Point I O Troubles Table 2 7 24 Point I O Troubles Trouble Message Possible Causes Troubleshooting 24 PT I O Card Troubles 24 PT I O Point Troubles Missing Card Wrong Card I O Card Point X where X is a point from 1 to 24 Indicates that the 24 Point I O card is not communicating with the master e Ensure that no other N2 cards LCD Annunciator RS 232 SDACT or 4120 Network have a card address within the range of 9 14 If the 24 point I O card is addressed within this range replace the SFIO card Check the N2 harness Make sure that all wires are attached to the correct terminals and all connectors are secure Indicates that the card within this address range is some type other than a 24 point I O card e Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 SDACT or 4120 Network have a card address of 8 If the 24 point I O card is addressed within this range replace the SFIO card Indicates a trouble on one of the 24 PT I O card s points Possible troubles include Manual Override Manual Disable Short Ensure that the power feeding the LEDs is installed on TB5 Open Check field wiring 2 14 Technical Manuals Online http www tech man com
40. e Causes Troubleshooting Remove the field wiring from the NAC Connect a 10K EOL resistor to the NAC terminal on the panel and see if the trouble clears Do one of NAC Circuit SIG1 the following depending on whether the trouble clears NAC Circuit SIG2 NAC NAC Circuit SIG3 e If the trouble does not clear replace the SFIO board Point NAC Circuit SIG4 e Ifthe trouble clears there is a short or open somewhere on the field Troubles wiring running between the NAC terminals on the SFIO and the notification appliances AUX Circuit AUX1 NAC Card Relay 1 status and configuration AUX Circuit AUX2 NAC Card Relay 2 status and configuration Check the baud rate set on the SFIO This trouble indicates that the baud rate may be set to some value other than 9600 which is required for normal operation Set the baud rate to 9600 as shown below Ih uiu Black indicates switch position Missing Card ojojoj e SD ee i Jo o i OFF LINE X 3 am 9600 se 19 200 This trouble indicates that the NAC card returned a card type as ci something other than a NAC card type Indicates either ari Troubles Wrong Card e Another slave card LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network has a card address of 1 e The SFIO board is bad NACs 1 amp 2 Class A or NACs 3 amp 4 Class A Check the following e Verify that a Class A adapter card is actually installed This error occurs if the NAC s device type is Cl
41. e following topics Topic See Page Determining Compatibility between Versions 1 and 2 A 2 A 1 Technical Manuals Online http www tech man com Determining Compatibility between Versions 1 and 2 Introduction Keep the following in mind when reviewing this table e 4010 Phase features are compatible with any mix of SFIO card SFIO firmware BIN file and programmer software BIN and programmer software must be same revision level e The Rev C SFIO board provides improved overload protection for the U9 voltage regulator e QuickAlert functionality for the 4010 SFIO s NACs requires the Rev C SFIO board Version 2 SFIO firmware and Version 2 of the BIN file and programmer application e Discrete battery trouble reporting requires the Rev C SFIO board Version 2 SFIO firmware and Version 2 of the BIN file and programmer application e 4009 IDNet NAC Extenders require the Rev B or Rev C SFIO board Version 2 SFIO firmware and Version 2 of the BIN file and programmer application e All other 4010 Version 2 features are supported by either version of the SFIO card and SFIO firmware but you must have Version 2 of the BIN file and programmer application Table A 1 Compatibility Matrix for Versions 1 and 2 Programmer Programmer SFIO Board SFIO Board SFIO FW SFIO FW and BIN File and BIN File Feature Rev B Rev C Version 1 Version 2 Version 1 Version 2 565 736 565 736 742 147 742 147 741 108 amp 741 108 amp 1
42. e the N2 Comms Diagnostics to check for noisy N2 comm lines and other N2 comm errors 1 Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until Diagnostics is displayed and then press lt ENTER gt 3 Press lt NEXT gt or lt PREVIOUS gt until N2 COMM is displayed and then press lt ENTER gt 4 Press Press lt NEXT gt or lt PREVIOUS gt until ON is displayed and then press lt ENTER gt The screen in Figure C 1 shows a typical N2 Communication Diagnostic screen This screen informs you of the amount of messages sent the amount of message retries and the amount of card failures Note that these tallies are only kept while diagnostics are active Card Address 4010 Card 1 4010 NAC Relay Card Test Message Counts Msgs Sent 0 Retries 0 Fails 0 Figure C 1 N2 Communication Diagnostic Screen Pressing lt NEXT gt or lt PREVIOUS gt scrolls through the available cards that are communicating on the N2 lines and displays that card s N2 diagnostic information Pressing lt ENTER gt while a particular card s information is displayed prompts you to press lt ENTER gt again to clear the message counts for that card C 2 Technical Manuals Online http www tech man com IDNet Diagnostics Procedure 1 Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until Diagnostics is displayed and then press lt ENTER gt 3 Press lt NEXT gt or lt PREVIOUS gt to select IDNET DIAGNOSTICS an
43. eceiver card and U21 on the fiber optic transmitter card Check the following LED1 LED2 LED3 e Check the U19 the one on the fiber optic receiver card and U21 toe ie connectors Make sure that they are securely attached to the receiver or transmitter card A problem with either of these connectors causes this LED pattern Check the integrity of the fiber connection running between U19 and U21 A break or defect in the fiber running between these connectors causes this LED pattern Indicates a problem with the Class A connection between U16 on the fiber optic receiver card and U20 on the fiber optic transmitter card Check the following LEDI Eee EEDS e Check the U16 and U20 connectors Make sure that they are securely iO i attached to the receiver or transmitter card A problem with either of these connectors causes this LED pattern m E Check the integrity of the fiber connection running between U16 and U20 A break or defect in the fiber running between these connectors causes this LED pattern Continued on next page D 3 Technical Manuals Online http www tech man com Class A LED Displays Continued Table D 1 Class A Fiber LED Displays continued LED Pattern Possible Cause Troubleshooting Indicates a problem with connectors U17 and U19 on the fiber optic receiver card Check the following LED1 LED2 LED3 a a T e Check to see if U17 and U19 are
44. echnical Manuals Online http www tech man com IDNet Troubles Continued Table 2 3 IDNet Troubles continued Trouble Message Possible Causes Troubleshooting Indicates either e Another slave card LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network has a card address of 3 e The SFIO board is bad Wrong Card Indicates a problem with the point associated with the Custom_Label Specific troubles include Troubles for All Devices e No Answer The problem is most likely with the field wiring the device itself or if connected to one the ZAM to which the device is connected Remove the suspect device from the field wiring and connect it directly to the IDNet channel at the panel Use Quick CFIG to auto detect the device If the panel recognizes the device the problem is with the field wiring Check the field wiring for shorts opens and grounds If the suspect device is an IAM check the device s wiring A damaged IAM which most commonly results from backward wiring does not communicate with the IDNet channel Replace the IAM Make sure that the suspect device is not a MAPNET II ZAM IAM and or pull stations These devices are not compatible IDNet Device with the 4010 Only IDNet compatible devices can be used Custom_Label If an isolator base is installed and programmed as a regular base IDNet voltage will not pass through the base Wrong Device Indicates that the device is progra
45. ects is supplying 120 VAC 10 15 If voltage is present suspect the EPS transformer the EPS bridge rectifier the connectors or the harness running from the EPS to the SFIO Refer to Appendix B for information on troubleshooting these components of the EPS If no voltage is present check the AC circuit feeding the panel Verify that the black battery wire on the EPS connects to the Batt terminal on the 4010 Even if you are not using battery backup for the EPS you must connect the black wire to the Batt terminal Continued on next page 2 4 Technical Manuals Online http www tech man com Power Supply Troubles Continued Table 2 2 Power Supply Troubles continued Trouble Message Possible Causes Troubleshooting Run the Earth Fault search diagnostic If the results of the Earth Fault search do not isolate the source of the fault try the following e Disable each NAC one ata time checking each time to see if the fault clears Disconnect the AUX power from the panel Check to see if the fault Positive Earth Ground clears Fault condition between Disconnect the N2 communications from the panel Check to see if Power 24 V and Earth the fault clears Suppl Sch Negative Earth Ground If the fault is intermittent use the Earth Fault Latch located in the Fault condition between OV Function menu to silence the fault until the intermittent problem can be and Earth isolated and fix
46. ed Note After fixing the problem you will need to perform a system reset to clear the Earth Fault Latch If a negative ground is isolated to the dual RS 232 card and one port of this card attaches to a DC powered printer and the other port connects to an AC powered CRT upgrade 565 810 to Revision A1 or greater You can also remove jumpers P17 and P18 from this card if ground detection is not required Check the connection of the wires running from the battery to the expansion power supply as shown in the illustration below a pag Power Expansion Power Supply Supply Battery Points oO o Cr Cz C e i 00 0800 Continued on next page 2 5 Technical Manuals Online http www tech man com Power Supply Troubles Continued Table 2 2 Power Supply Troubles continued Trouble Message Possible Causes Troubleshooting Indicates the battery voltage is low less than 22 8 V battery standby is running low and action is required Note that this may or may not indicate a problem Do the following e Note the time of the Battery Low event and determine if the battery has charged since the event occurred If the battery is charging Battery Low allow it to charge for a full 48 hours and then check
47. em e NFPA72 o National Fire Alarm Code NFPA 11 Standard for Low Expansion Foam and Combined Agent Systems e NFPA 11A Standard for Medium and High Expansion Foam Systems e NFPA 12 o Standard on Carbon Dioxide Extinguishing Systems e NFPA I2A Standard on Halon 1301 Fire Extinguishing Systems e NFPA 13 Standard for the Installation of Sprinkler Systems e NFPA 14 Standard for the Installation of Standpipe and Hose Systems e NFPA15 Standard for Water Spray Fixed Systems for Fire Protection e NFPA 16 Standard for the Installation of Deluge Foam Water Sprinkler and Foam Water Spray Systems e NFPA 16A_ Standard for the Installation of Closed Head Foam Water Sprinkler Systems e NFPA17 Standard for Dry Chemical Extinguishing Systems e NFPA 17A Standard for Wet Chemical Extinguishing Systems e NFPA25 Standard for Inspection Testing and Maintenance of Water Based Fire Protection Systems e NFPA70 o National Electrical Code e NFPA 80 Standard for Fire Doors and Fire Windows e NFPA 90A_ Standard for the Installation of Air Conditioning and Ventilation Systems e NFPA 90B Standard for the Installation of Warm Air Heating and Air Conditioning Systems e NFPA 92A Recommended Practice for Smoke Control Systems NFPA 92B Guide for Smoke Management Systems in Malls Atria and Large Areas e NFPA 101 Life Safety Code e NFPA 170 Standard for Fire Safety Symbols e NFPA 231C Standard for Rack Storage of Materials e NFPA 1221 Standard on the Installation Maintenance
48. ersion 1 e Ahead missing trouble is not reported during Walk Test e Walk Test does not sound signals that are controlled via Custom Control programming C 6 Technical Manuals Online http www tech man com TrueTest Overview The TrueTest feature provides a simple method of testing the application specific software in the FACP without the need to manually activate the initiating device circuits In other words TrueTest provides an easy method of testing the Input Output programming to verify that the programming is written as the customer specified Once the panel is in TrueTest mode you can modify a point s status by selecting the desired point at the front panel and pressing lt NEXT gt or lt PREVIOUS gt until the TrueTest screen is displayed The point s custom label and device address are displayed along with an option select box allowing you to select the desired TrueTest physical state The choices for the TrueTest state depend on the currently selected point s attributes For monitor hardware device type points the options are NORMAL ABNORMAL OPEN and SHORT For TrueAlarm sensors the sensitivity threshold possibilities available for the selected device are presented Press lt NEXT gt or lt PREVIOUS gt to scroll through the possible choices for that point type Once you have selected the desired state pressing lt ENTER gt forces the state change as a TrueTest simulated event Pressing lt EXIT CLR gt
49. ge Possible Causes Troubleshooting This trouble indicates that the IDNet card is not communicating with the master e Check the baud rate set on the SFIO This trouble may indicate that the baud rate is set to some value other than 9600 which is required for normal operation Set the baud rate to 9600 as shown below JD Black indicates switch position Missing Card beat OFFLINE AD 2mm 9600 19200 Lo If when adding a 4009 IDNet NAC extender this trouble occurs and then clears about every 10 to 20 seconds you need to upgrade the 742 147 U25 chip on the SFIO board The revision of this chip required to support the 4009 is Rev 2 x This trouble indicates a channel failure on the IDNet line Try replacing the 742 146 PCC chip to see if the problem clears 1 Remove the four torx screws that secure the LCD to the SFIO board Carefully lift the LCD from the SFIO board Use a PLCC chip puller 553 763 to remove the PCC chip Carefully insert the new PCC chip in the socket and reassemble the LCD Channel Failure PCC Chip i aa en fe Te KN Important Note If your installation uses isolator bases this trouble can occur in conjunction with IDNet device troubles If this is the case ignore this trouble until all other troubles are cleared If it is still present suspect the PCC chip or the SFIO board Continued on next page 2 8 T
50. gt to move the focus brackets to the desired option 4 Press lt NEXT gt or lt PREVIOUS gt to enable the options shown in the figure below 5 Once all options are set press lt ENTER gt to activate TrueTest Top Level Menus 1 Walk Test Quick CFIG e On Off e Log NoLog e Print NoPrint e DACT NoDACT e NoCTRL CTRL Figure C 5 TrueTest Options Figure C 6 shows an example of the TrueTest screen with the default values Focus Brackets lt ENTER gt to Accept lt ARROW KEYS gt to Change Off Log Print NoDACT NoCTRL Figure C 6 TrueTest Screen C 8 Technical Manuals Online http www tech man com Basic Service Procedures Restoring the 4010 s Default Programming Determining the BIN File Software Revision Disabling the Piezo on a Remote LCD Annunciator Clearing an Event Overflow Trouble The following procedure returns the 4010 CFIG job loaded on the panel to a factory default state This includes all system options custom labels custom control etc This procedure only works for a Rev 2 01 or higher system To do this follow these steps 1 Press the Warm Start button 2 Press and hold the Left and Right arrow keys The 4010 s software revision is actually the revision level of the BIN file downloaded to the panel Use the following procedure to determine this information Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt to scroll through the options unt
51. hange or clean device e Excessively Dirty Change or clean device e Output Abnormal only for devices with sounder relays Check 24 VDC power into base e Head Missing Normally indicates the TrueAlarm sensor has been removed from the sensor base In some cases the TrueAlarm sensor head may be defective IDNet Point Extra Device This trouble indicates that there is a device answering that is not included in the configuration Extra devices can be caused by Installation of more devices than required for the installation Device not programmed Open the trouble log to identify the address es of the extra devices If this trouble occurs in conjunction with a No Answer Trouble the problem is most likely a misaddressed device Fix the address and warmstart the panel to clear the trouble This trouble indicates a Class A trouble condition on the IDNet line Check the following e Is there an open on the IDNet wire Class A Status e ls the circuit wired for Class B not Class A but there is no jumper installed e The installation includes isolator bases and there is an output abnormal trouble on the isolator point Power Supply Status This point indicates a power supply trouble on the IDNet card Replace the SFIO board Ground Fault Status This trouble indicates that there is a ground fault in the IDNet line Check the field wiring Short Status This trouble point indicates a short condi
52. il SOFTWARE REVISION is displayed and then press lt ENTER gt 3 Press lt ENTER gt Information similar to the following appears The number following Sys Rev is the revision level of the panel s BIN file Sys Rev 2 00 06 4010 System JOB REV 1 12 00 00 am Wed 27 Aug 97 Figure C 7 CFIG Properties Disable the piezo on a 4606 9101 Remote LCD Annunciator by turning ON digital pseudo point P48 LCD Annunciator Sounder Disable To do this from the front panel follow these steps Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until Control View Points is displayed and then press lt ENTER gt 3 Press lt NEXT gt or lt PREVIOUS gt to scroll through the point types until the Digital Pseudo Points appears and press lt ENTER gt 4 Press lt NEXT gt or lt PREVIOUS gt to scroll through the points until P48 appears and press lt ENTER gt 5 Press lt NEXT gt or lt PREVIOUS gt to toggle the state of the point Anytime the panel receives in excess of 127 events per second the event queue overflows and the panel indicates this by generating an Event Queue Overflow Trouble This trouble can be cleared in one of two ways e Restart the panel e Manually turn OFF Digital Pseudo Point P47 Continued on next page C 9 Technical Manuals Online http www tech man com Basic Service Procedures Continued Clearing an Event Overflow Follow these steps to turn off P47 from the front panel T
53. ired and whether there are any breaks in M Monitor Node the network loop L LEFT End Node R RIGHT End Node _ This Node m2 4 1 L5 BR 6 7 RO El Missing Node Figure C 2 Network Topology Screen Attendance information shows if the network nodes are configured Each position on the 4010 s LCD represents a node s address for a maximum of 80 nodes only 80 nodes can be displayed because there are only 80 positions on the 2 by 40 character LCD Each node can only be represented by one character Figure C 3 is NOT a typical Attendance screen it is shown for 1 Node Number1 reference only Monitor Node Node Number 2 No node configured at this address 4 Node Number 4 Node Number 5 fifth position on the screen and it is the Left End Node B Missing Node Te Node Number Figure C 3 Network Attendance Screen Node Number 9 ninth position on the screen and it is the Right End Node 2 Node Number 22 twenty second position on the screen 3 Node Number 43 forty third position on the screen 9 Node Number 79 seventy ninth position on the screen C 5 Technical Manuals Online http www tech man com Walk Test Overview Walk Test allows one person to test the functionality of the 4010 Once the panel is placed into Walk Test mode any device can be tested in any order For each device you should simulate both an alarm and trouble If an audible or visible indication is used wait for
54. ith C 11 revision levels and boot software 1 3 RS 232 modem card does not come on line 2 11 missing card trouble 2 11 Port A B disconnected trouble 2 11 wrong card trouble 2 11 S SDACT conversion errors 11 SDACT download problems 11 SDACT troubles central station trouble 2 12 DB version mismatch trouble 2 12 missing card trouble 2 12 phone line 1 or 2 trouble 2 12 program checksum trouble 2 12 wrong card trouble 2 12 serial devices troubleshooting 2 11 SFIO board features for different revisions A 2 supervisory point type C 11 system reset and Class A trouble C 12 lengthening reset timer C 12 T trouble messages NAC troubles 2 2 TrueAlarm isolator devices 1 3 TrueTest C 7 using Walk Test C 6 using TrueTest C 8 wrong card trouble for 24 point I O card 2 14 V for a NAC 2 2 for LCD card 2 15 variac for power supply card 2 4 using to adjust brownout B 2 for SDACT card 2 12 version 1 and 2 compatibility A wrong device trouble 2 9 W Z Walk Test C 6 ZAM and Custom Control C 6 and no answer trouble 2 9 and head missing trouble C 6 smoke detector LEDs don t light C 6 IN 3 Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com Technical Manuals Online http www tech man com 4 Simplex Simplex Time Recorder Co e Simplex Plaza e Gardner Massachusetts 01441 0001 U S A 579 081 Simplex International Time Equipment Co LTD e
55. lowchart 1 2 AC Power Flowchart 1 1 Technical Manuals Online http www tech man com Initial Power Up Flow Chart NO AC Power LED ON YES NO System Displays 1 02 xx See Note 1 YES System Displays NO Link Scan followed by Code Scan C123456789A See Note 2 YES NO System Displays Warm Start Trouble YES Press ACK Key No Other Troubles or Crash Codes Present System Displays System is Normal See AC Power Flowchart System Displays Crash Code A YES NO Check cable running from keypad to SFIO Board System Displays YES Continuos Link Scan Code Scan Loop NO System Displays CFIG Format Mismatch 10 Seconds YES Versions of Programmer and BIN File do not match See Note 3 Below Do Additional Troubles Appear System Displays Any other Crash Code YES Replace SFIO Board Bin File Corrupt Damaged or Missing Replace BIN File or Replace SFIO See Note 4 Crash Codes Refer to Trouble Descriptions in Chapter 2 1 2 Technical Manuals Online http www tech man com System Displays YES Refer to Crash Codes in Chapter 3 Do Crash Codes Appear Refer to Crash Codes in Chapter 3 Initial Power Up Flow Chart Continued Note 1
56. minals at the crimp just at the point where the wires attach to the PC board Refer to Figure B 5 These terminals connect to the bridge rectifier mounted on the rear of the EPS which in turn connects to the EPS line voltage transformer DC Voltage across these terminals should be within the range of 21 32 VDC 2 Ifthere is no power at REDI and BLK1 there may be a problem with the EPS line voltage transformer bridge rectifier or one of the connectors Figure B 5 Location of RED1 and BLK1 Continued on next page B 6 Technical Manuals Online http www tech man com Checking EPS Transformer Bridge Rectifier Continued Checking Connectors A series of plastic connectors link the EPS s line voltage transformer and bridge rectifier to the building s AC power circuit Checking the integrity of these connectors allows you to eliminate these components as a possible cause for EPS power problems 1 Di EPS Bulkhead Connector REMOVE POWER AC and Battery FROM THE PANEL Remove the two Torx screws that secure the EPS to the chassis Disconnect the EPS harness from connectors P1 and P2 on the EPS module Disconnect and visually inspect the AC power connector on the side of the EPS This connector mounts to the bottom of the panel chassis and connects the incoming AC Power wiring to the input wiring of the EPS line voltage transformer Disconnect and check the connectors and wires Gently pull on the wires to make sure
57. mmed with an incorrect hardware device type For example if you program a Quick Connect Photo device with the device type of PHOTO instead of QPHOTO this trouble occurs This same scenario also causes a Bad Answer trouble Duplicate Device Two or more devices are set to the same address The LED on each duplicate device turns ON allowing you to locate the problem device s Readdress the device s ensuring that each device has a unique address Manual Disable Indicates that the device has been manually disabled from the front panel Bad Answer Indicates that the device is programmed with an incorrect hardware device type For example if you program a Quick Connect Photo device with the device type of PHOTO instead of QPHOTO this trouble occurs This same scenario also causes a Wrong Device trouble Continued on next page 2 9 Technical Manuals Online http www tech man com IDNet Troubles Continued Table 2 3 IDNet Troubles continued Type Trouble Message Possible Causes Troubleshooting Troubles for ZAMs Pull Stations Monitor IAMs e Open Check the field wiring e Short Check the field wiring Troubles for RIAMs e Manual Override e Output Abnormal Indicates a bad relay on the RIAM Replace or swap a known working device in place of the RIAM and see if l the problem clears IDNet Device Custom_Label Troubles for TrueAlarm Devices e Almost Dirty Change or clean device e Dirty C
58. ork card is addressed as Card 8 replace the SFIO card Version Mismatch This trouble indicates that the configuration loaded on the network card differs from the configuration on the master Either changes were made to the database and it was not rebuilt and reloaded or the wrong job is loaded Net Comm Failure This trouble indicates that communication was lost between the network card and the 4120 network e Swap another 4120 card in place of the existing card to check whether the 4120 card is the source of the problem e Check all network field wiring for shorts and opens e Use the 4100 or GCC diagnostics to troubleshoot examine the network attendance and topology screens to determine the location of the problem Ground Fault If you are using a fiber optic transmitter receiver module examine the network card s supporting bracket to see if the module is touching the bracket If it is use a strip of insulating material to isolate the bracket from the fiber optic module If you are using a fiber optic network card 565 818 and the ground fault is intermittent check to see if resistor R62 is present It should be a 10 K resistor If the resistor is missing replace the card with version Rev A1 Duplicate Node This trouble indicates that more than one node on the 4120 network is answering for the same address Note that this trouble is not presently supported Network Miswire This trouble in
59. oting Missing Card Indicates that the Power Supply card is not communicating with the master e Check the baud rate set on the SFIO This trouble may indicate that the baud rate is set to some value other than 9600 which is required for normal operation Set the baud rate to 9600 as shown below on lexerexerere i Black indicates switch position 1C mo 25 OFF LINE f mo 2cm 9600 1 Sac 19 200 Wrong Card Indicates that the Power Supply card returned a card type as something other than a Power Supply Card type Indicates either e Another slave card LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network has a card address of 2 e The SFIO board is bad Power Supply Points AC Power Indicates AC line voltage is too low for proper system operation Use a meter to verify that the AC circuit is supplying power to the panel This circuits voltage must be 120 VAC 10 15 If the circuit supplying power to the panel has sufficient voltage check the adjustment of the AC Voltage Brownout Potentiometer See Appendix B of this document Expansion Power Supply Indicates an Expansion Power Supply EPS problem Try the following e Verify that the AC circuit to which the power supply conn
60. out Potentiometer Using a Variac to Adjust the The following procedure describes using a variac to adjust the brownout circuit Brownout Potentiometer The brownout potentiometer is R252 which is located just above the AUX PWR terminal strip and just below the Exit Clear button Remove the LCD display prior to performing this adjustment Turn R252 counter clockwise to its maximum resistance setting Connect the system to nominal AC line voltage Adjust the AC input voltage to place the system in brownout Adjust the AC input voltage to 107 8 108 VAC Adjust R252 until K8 energizes Stelo bee As adjusted above a lightly loaded system no alarm current just normal standby will not transfer to batteries until about 80 VAC It will return at the same point under load or not load When returning from brownout the system may take up to 30 seconds after the voltage has stabilized at 107 8 108 VAC before switching from batteries to AC line voltage B 2 Technical Manuals Online http www tech man com Checking AC Power Supply Transformer Bridge Rectifier Checking DC Voltage at H1 The 4010 line voltage transformer and bridge rectifier convert 120 VAC to the and H2 DC voltage required by the 4010 1 Meter the DC voltage across the crimped base of H1 and H2 just at the point where the wires attach to the PC board Refer to Figure B 2 These terminals connect to the bridge rectifier mounted on the 4010 chassis which in turn
61. rouble continued 1 Press lt MENU gt 2 Press lt NEXT gt or lt PREVIOUS gt until Control View Points is displayed and then press lt ENTER gt 3 Press lt NEXT gt or lt PREVIOUS gt to scroll through the point types until the Digital Pseudo Points appears and press lt ENTER gt 4 Press lt NEXT gt or lt PREVIOUS gt to scroll through the points until P48 appears and press lt ENTER gt 5 Press lt NEXT gt or lt PREVIOUS gt to toggle the state of the point C 10 Technical Manuals Online http www tech man com Known Solutions Supervisory Point Type and Output Devices Incorrect Operation of IDNet Device 124 and 24 Remote LED Connected to a Duct Sensor SDACT Conversion Errors Problems Downloading to the SDACT The supervisory point type when used with system outputs such relays does not work in Revision 1 of the 4010 Assigning a Supervisory point type to an output should automatically turn the output ON when a Supervisory event occurs Two solutions exist for this problem e Replace Version 1 x software with Version 2 x BIN file and programmer software Version 2 x of the 4010 resolves this problem Refer to Appendix A for compatibility guidelines e Ifyou must use Version 1 x software use custom control to program the operation of the output Monitor the state of analog pseudo point A2 which is the analog pseudo that counts supervisory conditions in the system Input ON state of A2 Outp
62. rs If the device is a printer is it out of paper 2 11 Technical Manuals Online http www tech man com SDACT Troubles Trouble Message Table 2 5 SDACT Troubles Possible Causes Troubleshooting Missing Card Indicates that the SDACT card is not communicating with the master e Check the position of switch SW2 on the SDACT card This switch must be in the normal position Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network have a card address of 8 If the SDACT Card is addressed as card 8 replace the SFIO card Check the N2 harness 733 953 Make sure that all wires are attached to the correct terminals and all connectors are secure Wrong Card Indicates that the card at address 8 is some type other than an SDACT card Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network have a card address of 8 If the SDACT Card is addressed as Card 8 replace the SFIO card Central Station This trouble indicates that the SDACT attempted to dial the central station and communication was lost Contact the central station to determine whether the problem is on the customer or central station end Phone Line 1 Phone Line 2 This trouble indicates that the phone line has been disconnected Swap a known working card in place of the SDACT and see if the problem corrects itself Check the line s physical connections
63. tage by 025 The result is the sum of all NAC and auxiliary power loads If the problem is with NAC 3 or 4 and they are powered by the 4010 s Expansion Power Supply EPS check the following Verify that the red shunt has been removed from connector P13 NAC 1 Signal Power on the SFIO board Mas NAC 2 Signal Power Verify that the red power harness is connected to P1 on the i NAC 3 Signal Power EPS and P13 on the SFIO board Verify the white harness communication is connected to P14 on the SFIO and P2 on the EPS Remove the harness and visually inspect each female pin on both harness connectors Make sure that none of the pins is pushed back into the connector Gently tug on each wire at the back of the connector If a wire pulls out from the connector re insert it until the pin clicks back into place Meter each wire for continuity NAC 4 Signal Power Verify that no circuit draws more than 2A men ol D ooo DD Omi P13 Red P14 White P1 Red P2 White Harness Harness Harness Harness 2 3 Technical Manuals Online http www tech man com Power Supply Troubles Table 2 2 Power Supply Troubles Trouble Message Possible Causes Troublesho
64. that they are firmly attached to the connector Refer to Figure B 6 for the location of the bulkhead connector Lift the EPS assembly from the chassis and visually inspect the four connectors attached to the bridge rectifier See Figure B 5 for their location Remove each connector one at a time and check the crimped connection between the connector and the wire Gently pull on the wires to make sure that they are firmly attached to the connector Reattach all connectors and reapply AC power Check the voltage at RED1 and BLK1 If there still is no voltage replace the EPS s line voltage transformer and bridge rectifier Refer to Replacing the EPS Line Voltage Transformer and Bridge Rectifier later in this chapter for information on doing this Figure B 6 Visually Inspect the Condition of Terminals Continued on next page B 7 Technical Manuals Online http www tech man com Checking EPS Transformer Bridge Rectifier Continued Replacing the EPS Line If there is no voltage at RED1 and BLKI and a visual inspection of the Voltage Transformer and connectors does not reveal any obvious problems you should replace the line Bridge Rectifier voltage transformer and the bridge rectifier on the EPS using the following instructions 1 REMOVE AC POWER FROM THE PANEL 2 Remove the two Torx screws that secure the EPS assembly to the chassis 3 Disconnect the External Power Supply harness from connectors P1 and P12 on the 4010 PC
65. the indication before moving on to the next device Walk Test options are viewed by selecting the WalkTest entry at the main menu The Walk Test screens allow you to customize the Walk Test operation The signals if enabled annunciate device coding for Walk Test Earth Faults on both the front panel display tone alert and by activating audible and visible notification circuits for 4 seconds Suppression release outputs are NOT activated by Walk Test Walk Test automatically aborts after eight hours and restores the panel to normal operation Using Walk Test To activate Walk Test follow Steps 1 through 6 1 Press lt MENU gt 2 From the High Level Status screen press lt MENU gt 3 Press lt NEXT gt or lt PREVIOUS gt until WalkTest is displayed and then press lt ENTER gt 4 Press lt gt or lt gt to move the focus brackets to the desired option 5 Press lt NEXT gt or lt PREVIOUS gt to scroll through the following choices e On Off Walk Test mode e Log No Log allows events to be recorded to the Historical Logs e Signal Silent activate deactivate Signals 6 Press lt ENTER to activate Walk Test Figure C 4 shows an example of the Walk Test screen with the default values Focus Brackets lt ENTER gt to Accept lt ARROW KEYS gt to Change Off Log Silent Figure C 4 Walk Test Screen Important Notes e Smoke detector LEDs do not activate in Walk Test when the 4010 BIN file is at V
66. the voltage of each battery separately If this event occurs without an AC Power fail check the panel s history log for AC power failure events suspect either bad batteries i e won t hold a charge or a battery charger problem See the battery charger troubleshooting in the Battery Depleted Disconnected trouble Indicates the battery has a voltage less than 19 5 V Do the following e Check the voltage at the battery terminal block on the SFIO board Power The voltage should be 27 6 VDC 200 mV If voltage is Supply present but less than 27 6 VDC use R256 to adjust the charger Points Battery voltage See Battery Charger Trouble description later in this Depleted Disconnected section Check the fuse and replace if necessary Check the voltage of each battery separately from the other battery If one battery is good and the other is bad replace both batteries Note Batteries are always replaced as a set This trouble only occurs if the Depleted Battery system option is enabled Indicates the battery has reached a depleted state and the system will function in one of two ways e Shut the system down This is the ULC required operation for Battery Low Cutout Canada Depleted Battery system option requires a special wiring harness to function in this way When an alarm occurs the system does not energize the panel s NAC circuits This functionality occurs when the Depleted Battery option is enabled
67. tion on the IDNet card Check the field wiring 2 10 Technical Manuals Online http www tech man com RS 232 Modem Troubles Table 2 4 RS 232 Modem Troubles Trouble Message Possible Causes Troubleshooting Indicates that the RS 232 Modem card is not communicating with the master e Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network have a card address of 4 If the RS 232 Card is addressed as card 4 replace the SFIO Missing Card card Check the 733 953 N2 harness Make sure that all wires are attached to the correct terminals and all connectors are secure In some cases it may take up to one hour for the RS 232 card to come on line Contact Service Support for details on a resolution to this problem Indicates that the RS 232 Modem card returned a card type as something other than a RS 232 Modem card Wrong Card e Ensure that no other N2 cards LCD Annunciator 24 Point I O RS 232 DACT or 4120 Network have a card address of 4 If the RS 232 Modem card is addressed as Card 4 replace the SFIO card Check the following e s the power to the attached device turned off If so turn it on and see if the trouble clears Port A Disconnected Is the correct cable being used to attach the device to the serial Port B Disconnected port Is the device connected If the port is supervised and you disconnect the device after using it this trouble occu
68. ut Track ON Relay In this case the relay turns off when the supervisory condition clears The 4010 does not properly control IDNet devices at addresses 124 and 24 This includes TrueAlarm device LEDs relays sounder bases and relay IAMs Incoming status i e Alarm and Trouble report properly but the device output does not activate Replace Version 1 x software with Version 2 x BIN file and programmer software Version 2 x of the 4010 resolves this problem Refer to Appendix A for compatibility guidelines Remote LEDs connected to a duct sensor do not illuminate when the duct sensor goes into alarm This is a Version 1 x problem that has been fixed by Version 2 x When used in conjunction with the 4010 the SDACT programmer must be at Revision 1 04 or higher If you are unable to download to the SDACT move the SDACT s switch to the OFF position and then back to the ON position while the programmer is attempting to download the file Continued on next page C 11 Technical Manuals Online http www tech man com Known Solutions Continued 24 Point I O Incorrect Relay LED Operation System Reset Problems IDNet Class A Trouble System Reset Problems Lengthening Reset Timer for Networked Systems Custom Control Problems Invalid Opcode for IPHOTO or RPHOTO In cases where the relay or LED connected to a 24 point I O output does not pick or light check the field wiring to make sure voltage is wired to

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