ZOLL AED Plus Service Manual
Contents
1. These three prompts are optional OPEN AIRWAY CHECK BREATHING GIVE TWO BREATHS 4 CHECK CIRCULATION or CHECK PULSE 4 PLUG IN CABLE al cL a a dod or PEDIATRIC PADS Ifthe electrodes have not expired reconnect them to the unit otherwise connect a fresh package of defibrillation electrodes Turn off the AED Plus unit 2 10 After 90 seconds check the e The Status indicator shows agreen U U Status indicator on the unit check 1 8 www zoll com 9650 0308 01 Rev A Manual Self Test 3 0 Manual Self Test Use this test to initiate the unit s self diagnostic procedure which verifies the following Battery usage since last reset Defibrillation electrodes are properly connected ECG signal acquisition and processing circuitry is functional Defibrillator charge and discharge circuitry operational at 2 joules is functional Microprocessor hardware and software are functional CPR monitoring circuitry and compression depth sensor are functional when CPR Depadz are attached Audio output circuitry is functional Display screen if present is functional Tools Needed None Test Setup Turn offthe AED Plus unit If they are not already in place preconnect defibrillation electrodes to the unit Test Procedure Test Action Expected Result s Pass Fail 3 1 Press and hold the ON OFF Within 10 seconds after the unit is2. A Technical Service Technical Service Ifthe AED Plus unit requires service contact the ZOLL Technical Service Department or your local distributor Telephone 1 800 348 9011 U S A customers only 1 978 421 9655 Fax 1 978 421 0010 When requesting service please provide the following information to the service representative e Unit serial number e Description of the problem e Department where the eguipment 1s used and the name of the person to contact e Purchase order to allow tracking of loan equipment e Purchase order for a unit with an expired warranty Returning a Unit for Service Before sending a unit to the ZOLL Technical Service Department for repair obtain a service reguest SR number from the service representative Remove all batteries from the unit Pack the unit in its original container or eguivalent packaging Be sure the assigned service reguest number appears on the package For customers Return the unit to In the U S A ZOLL Medical Corporation 269 Mill Road Chelmsford MA 01824 4105 Attention Technical Service Dept SR number In Canada ZOLL Medical Canada Unit 15 5266 General Road Mississauga Ontario LAW 1Z7 Attention Technical Service Dept SR number Telephone 1 866 442 1011 In other locations The nearest authorized ZOLL Medical Corporation representative To locate an authorized service center contact the International Sales Department at ZOLL Medical Co
3. maintaining it e AED Plus Simulator Operator s Guide 9651 0800 01 Describes the AED Plus simulator which you can use to test the AED Plus unit s response to various simulated cardiac rhythms Conventions This manual uses uppercase italics for audible prompts and for text messages displayed on the screen for example DON T TOUCH PATIENT ANALYZING 4 Within test or troubleshooting procedures this symbol indicates an audible prompt or message for example 4 UNITOK WARNING Warning statements alert you to conditions or actions that can result in personal injury or death Caution Caution statements alert you to conditions or actions that can result in damage to the unit iv www zoll com 9650 0308 01 Rev A Symbols Symbols Symbols used in this manual or on the equipment include the following Class equipment E Defibrillation protected Type BF patient connection ATTENTION Refer to the operator s guide for more information WARNING Dangerous voltage 100 x New battery cells Not new battery cells Push button Do not push button EEE w P gt Ratio Recommended manufacturer SANYO yy VARTA Do not use this manufacturer PANASONIC y M Unit equipped to treat adult and pediatric patients Conformite Europ enne Complies with medical device directive 93 42 EEC 9650 0308 01 Rev A ZO
4. optional OPEN AIRWAY CHECK BREATHING GIVE TWO BREATHS 4 CHECK CIRCULATION or CHECK PULSE 4 IF NO CIRCULATION START CPR or IF NO PULSE START CPR 2 6 Lift the puck that is attached to the Unit emits Spaced tones as a guide Uu Uu universal adapter cable Move the for performing chest compressions puck up and down very slightly at the proper rate no more than 1 inch or 2 cm and continue to do so 4 PUSH HARDER If the unit has a display prevent the bar on the chest compression gauge from extending into the area between the lower two lines 2 7 Increase the vertical motion of the Unit emits Spaced tones as a guide puck about 2 to 3 inches or 5 to for performing chest compressions 8 cm at the proper rate Ifthe unit has a display make 4 GOOD COMPRESSIONS sure the bar on the chest compression gauge extends into The following prompt is optional the area between the lower two IF NO CIRCULATION CONTINUE lines CPR or IF NO PULSE CONTINUE CPR 4 STOP CPR 9650 0308 01 Rev A ZOLL AED Plus Service Manual 1 7 CHAPTER 1 MAINTENANCE TESTS Test Action Expected Result s Pass Fail Put the puck down and turn off the AED Plus unit Disconnect the universal adapter cable from the AED Plus unit 2 8 Wait 10 seconds and then turn on u J the AED Plus unit KEE This prompt is optional STAY CALM 4 CHECK RESPONSIVENESS or CHECK PATIENT This prompt is optional CALL FOR HELP
5. 7 A critical flash error has occurred 28 The WatchDog is not enabled during clinical event 29 The clock test failed Note Error numbers 256 and greater indicate noncritical conditions 9650 0308 01 Rev A ZOLL AED Plus Service Manual 2 5 CHAPTER 2 TROUBLESHOOTING 2 6 www zoll com 9650 0308 01 Rev A Appendix A Maintenance Tests Checklist This appendix provides a sample maintenance checklist for the AED Plus unit To ensure that the equipment is functioning properly and ready for emergency use complete the checklist periodically according to local protocols Your organization can create custom checklists for your specific requirements 9650 0308 01 Rev A ZOLL AED Plus Service Manual A 1 APPENDIX A MAINTENANCE TESTS CHECKLIST Instructions To maintain records for maintenance testing photocopy the checklist shown on the following pages The checklist includes an entry for each test described in this manual Use these copies to record the results of your testing and then retain the copies for your records A 2 www zoll com 9650 0308 01 Rev A ZOLL AED Plus Serial No Location Maintenance Tests Checklist Date Tester Use this checklist to record the results of AED Plus maintenance tests and keep it for your records For a description of each numbered test refer to Chapter 1 Maintenance Tests in the AED Plus Service Manual Signature 1 0
6. D Plus Maintenance Tests Checklist A 3 Index 9650 0308 01 Rev A ZOLL AED Plus Service Manual i TABLE OF CONTENTS ii www zoll com 9650 0308 01 Rev A Preface ZOLL Medical Corporation provides this manual for technicians who service the AED PlusTM device or diagnose malfunctions This manual contains the following sections Preface Provides safety warnings and an overview of the manual s contents Review this section thoroughly before servicing an AED Plus unit Chapter 1 Maintenance Tests Provides the recommended procedures for evaluating the condition and performance of the AED Plus unit Chapter 2 Troubleshooting Describes possible problems and solutions and lists the error log messages that indicate the unit reguires technical service Appendix A Maintenance Tests Checklist Provides a checklist for recording the results of maintenance tests Note The AED Plus contains no user replaceable parts 9650 0308 01 Rev A ZOLL AED Plus Service Manual iii PREFACE Related Documentation In addition to this service manual the following manuals are available for the AED Plus unit e AED Plus Operator s Guide 9650 0300 01 Describes what the rescuer sees hears and does while operating the unit e AED Plus Administrator s Guide 9650 0301 01 Describes the features and functions of the unit and the procedures for configuring and
7. K ADVISED NO TREATMENT ADVISED NO SHOCK ADVISED PRESS TREATMENT BUTTON PRESS SHOCK BUTTON RELEASE TREATMENT BUTTON RELEASE SHOCK BUTTON TREATMENT DELIVERED SHOCK DELIVERED NO TREATMENT DELIVERED NO SHOCK DELIVERED The message that reports the detected electrode type can be either ADULT PADS or PEDIATRIC PADS e Some messages are issued only if the unit is configured to do so If an optional message is not issued during a test do not consider this a failure In some cases a text message on the display screen is abbreviated or otherwise differs slightly from the associated voice message www zoll com 9650 0308 01 Rev A Preventive Maintenance Test Test Procedure Test Action Expected Result s Pass Fail 2 1 Turn on the AED Plus unit 4 UNIT OK u O 4 ADULT PADS 4 DON T TOUCH PATIENT ANALYZING 4 TREATMENT ADVISED or SHOCK ADVISED 4 DON T TOUCH PATIENT 4 PRESS TREATMENT BUTTON or PRESS SHOCK BUTTON 2 2 Press the Treatment button e Analyzer indicates a defibrillator first shock discharge at the configured first shock energy level 120 150 or 200 joules 15 4 TREATMENT DELIVERED or SHOCK DELIVERED e An updated shock count appears on the display SHOCKS 1 4 DON T TOUCH PATIENT ANALYZING 4 TREATMENT ADVISED or SHOCK ADVISED 4 DON T TOUCH PATIENT 4 PRESS TREATMENT BUTTON or PRESS SHOCK BUTTON 9650 0308 01 Rev A ZOLL AED P
8. LL AED Plus Service Manual PREFACE Safety Considerations Only qualified personnel should service or disassemble an AED Plus unit Before using this device read the AED Plus Administrator 5 Guide Before servicing or disassembling any equipment review these safety considerations and read this manual carefully WARNING The AED Plus unit can generate as much as 2250 volts with sufficient current to cause lethal shocks Before discharging the defibrillator warn everyone near the equipment to STAND CLEAR Use only Type 123A lithium manganese dioxide batteries from manufacturers recommended by ZOLL Discard used batteries properly Do not recharge disassemble or dispose of batteries in fire Batteries might explode if mistreated This device is protected against interference from radio frequency emissions typical of the two way radios and cellular telephones used in emergency service and public safety activities You should assess the device s performance in your typical operating environment to determine the likelihood of radio frequency interference RFI from high power sources Warranty vi For warranty information refer to the AED Plus Administrator s Guide To maintain the warranty strictly follow the instructions and procedures in this service manual Unit failure that is attributable to the use of accessories that are not manufactured by ZOLL might void the ZOLL warranty www zoll com 9650 0308 01 Rev
9. Physical 2 0 Preventive 3 0 Manual Self Test Result of Check Inspection Maintenance Test Pass FAIL O No action required PASS FAIL PASS FAIL 31 O O O Minor problems 11 O D 21 O O corrected 1 2 2 2 LI Disposable supplies O U O U replaced 13 O 23 O I LI Major problems identified 14 24 unit out of service OD i OD is O O 25 O0 O Additional Remarks 26 O O 27 28 O 29 O0 E 210 LI 9650 0308 01 Rev A ZOLL AED Plus Service Manual A 3 www zoll com 9650 0308 01 Rev A Index A Administration software ZOLL 1 2 2 4 Analyzer 1 2 1 4 Checklists for maintenance tests A 1 Configurable prompts 1 4 Conventions used in manual iv D Defibrillator analyzer 1 2 1 4 Documentation iv E Error log 2 4 H History file device 2 4 9650 0308 01 Rev A Impulse 4000 analyzer 1 2 1 4 Inspection physical 1 3 IrDA port 1 2 L Log error 2 4 Maintenance tests 1 1 checklists A 1 equipment needed 1 2 prerequisites 1 2 preventive 1 4 Manual self test 1 9 Manuals related iv Messages error log 2 4 wording 1 4 P Physical inspection 1 3 Port IrDA 1 2 Preventive maintenance test 1 4 Prompts configurable 1 4 ZOLL AED Plus Service Manual Index 1 INDEX R Radio frequency interference vi Repairs vii Returns vii RFI vi S Safety considerations vi Self test manual 1 9 Service technical vii Simulator iv 1 2 Software ZOLL Administration 1 2 2 4 T Tec
10. ZOLL Service Manual 9650 0308 01 Rev A March 2005 An issue date and revision level for this manual appear on the front cover If more than three years have elapsed since this date contact ZOLL Medical Corporation to determine if additional product information updates are available ZOLL and statepad are registered trademarks AED Plus AED Pro CPR Depadz pedi padz pro padz PowerCharger Preconnect RescueNet Smart Alarms and vepak are trademarks of ZOLL Medical Corporation All other trademarks and registered trademarks are property of their respective owners Copyright 2005 ZOLL Medical Corporation All rights reserved Table of Contents Preface Related Documentation ink ni ine rinnen iv CONVENTIONS wa ai dw ee Da REI S NA A eo ee iv ele ei Eee V Safely Considerations dee vi El PO TE M OE N SU s vi Technical e vii Returning a U ikior Service nass ee vii Chapter 1 Maintenance Tests Preparations Tor Testing Ass een 1 2 Ne Ge le En ET 1 2 1 0 Physical Inspection rennen 1 3 2 0 Preventive Maintenance Test 1 4 3 0 ua usuy nest nne nnne tenen nennen nennen 1 9 Chapter2 Troubleshooting Troubleshooting the AED Plus Unit 2 2 AED Plus Error Log Messages awa Ara a hen 2 4 Appendix A Maintenance Tests Checklist lat EE E A 2 ZOLL AE
11. bleshooting Problem Operator Action Technical Action Status indicator shows a red X Press and hold the ON OFF button for at least 5 seconds to perform a self test Verify that the electrode cable is properly plugged into the patient cable connector Replace the electrodes If the unit continues to fail remove it from service and contact Technical Service 4 UNIT FAILED Turn the unit off and then press and hold the ON OFF button for at least 5 seconds to perform a self test Verify that the electrode cable is properly plugged into the patient cable connector Replace the electrodes If the unit continues to fail remove it from service and contact Technical Service Unit beeps while turned off Verify that the electrode cable is properly plugged into the patient cable connector Turn the unit off and then press and hold the ON OFF button for at least 5 seconds to perform a self test Verify that a green check appears in the Status indicator If the unit continues to beep remove it from service and contact Technical Service 4 CHANGE BATTERIES Replace all batteries with new ones When prompted press the battery reset button If the message persists remove the unit from service and contact Technical Service 4 PLUG IN CABLE Ensure that the electrode cable is properly plugged into the patient cable connector If the me
12. button for at least 5 seconds turned on the Status indicator displays a green check e On the top panel the indicator lights for the rescue actions illuminate in sequence 4 UNIT OK If an IrDA connection is established turn off the unit otherwise the unit shuts down automatically 9650 0308 01 Rev A ZOLL AED Plus Service Manual 1 9 CHAPTER 1 MAINTENANCE TESTS 1 10 www zoll com 9650 0308 01 Rev A Chapter 2 Troubleshooting This chapter describes common technical issues encountered during routine maintenance or after a malfunction of the AED Plus unit This chapter also lists critical AED Plus error log messages that indicate the unit requires technical service This chapter contains the following sections e Troubleshooting the AED Plus Unit on page 2 2 AED Plus Error Log Messages on page 2 4 If this chapter does not help you resolve the problem call the ZOLL Technical Service Department for assistance For contact information refer to page vii 9650 0308 01 Rev A ZOLL AED Plus Service Manual 2 1 CHAPTER 2 TROUBLESHOOTING Troubleshooting the AED Plus Unit The following tables include common issues and their solutions First try the recommendations given under Operator Action If these steps do not remedy the problem follow the suggestions under Technical Action For information on contacting ZOLL Technical Service refer to page vii Table 2 1 AED Plus Trou
13. hnical Service vii Index 2 www zoll com Tests maintenance 1 1 checklist A 1 prerequisites 1 2 Troubleshooting 2 1 common problems 2 2 V Voltage warning vi Warranty vi Wording configurable 1 4 Z ZOLL Administration Software ZAS 1 2 2 4 9650 0308 01 Rev A
14. lus Service Manual 1 5 CHAPTER 1 1 6 MAINTENANCE TESTS Test Action Expected Result s Pass Fail 2 3 Press the Treatment button second shock Analyzer indicates a defibrillator discharge at the configured second shock energy level 120 150 or 200 joules 15 4 TREATMENT DELIVERED or SHOCK DELIVERED e An updated shock count appears on the display SHOCKS 2 4 DON T TOUCH PATIENT ANALYZING 4 TREATMENT ADVISED or SHOCK ADVISED 4 DON T TOUCH PATIENT 4 PRESS TREATMENT BUTTON or PRESS SHOCK BUTTON 2 4 Press the Treatment button third shock Analyzer indicates a defibrillator discharge at the configured third shock energy level 120 150 or 200 joules 15 4 TREATMENT DELIVERED or SHOCK DELIVERED e An updated shock count appears on the display SHOCKS 3 These three prompts are optional OPEN AIRWAY CHECK BREATHING GIVE TWO BREATHS 4 CHECK CIRCULATION or CHECK PULSE IF CIRCULATION START CPR or IF NO PULSE START CPR www zoll com 9650 0308 01 Rev A Preventive Maintenance Test Test Action Expected Result s Pass Fail Turn off the AED Plus unit Set the analyzer to NSR normal sinus rhythm 2 5 Turnon the AED Plus unit 4 UNIT OK Uu Uu 4 ADULT PADS DON T TOUCH PATIENT ANALYZING 4 NO TREATMENT ADVISED or NO SHOCK ADVISED These three prompts are
15. lus Simulator When connected to an AED Plus unit the simulator can send it various simulated cardiac rhythms ventricular fibrillation normal sinus rhythm or asystole and optional simulated chest compression readings rate and depth so that you can test the unit s response e ZOLL Administration Software ZAS When installed on a personal computer or personal digital assistant that has an ITDA wireless infrared interface the ZAS application can communicate with an AED Plus unit in nonrescue mode to retrieve its usage history hardware and software configuration and error log You can also use ZAS to view or modify the unit s configurable settings and to retrieve event data For ZOLL part numbers refer to the accessories list in the AED Plus Administrator s Guide 1 2 www zoll com 9650 0308 01 Rev A Physical Inspection 1 0 Physical Inspection Use this procedure to ensure that the unit shows no signs of damage or excessive wear Tools Needed None Test Setup None Test Procedure Observe the following Pass Fail 1 1 Is the unit clean Uu Uu 1 2 Are all signs of wear reasonable and not excessive 1 3 Are the top panel and housing undamaged and free of cracks 1 4 Are input connectors clean and undamaged D OO O OO 1 5 If electrodes are preconnected is the cable free from damage are the pads sealed within the packaging and are the electrodes within the expira
16. rieve the error log follow these steps Step Action 1 Turn off the AED Plus unit 2 Start the ZOLL Administration Software ZAS on the computer Position the AED Plus unit so that its IrDA port has a clear line of sight with the computer s IrDA port and the ports are about 10 to 18 inches 25 to 45 cm apart Press and hold the unit s ON OFF button for at least 5 seconds to start the unit in nonrescue mode After the unit issues the message COMMUNICATIONS ESTABLISHED refer to the ZAS help for instructions on saving the unit s history file and viewing the included error log Note After saving the error log file on the computer you can use ZAS to clear the error log on the AED Plus unit Table 2 2 lists the critical error log messages Important If any of these messages appears in the error log contact ZOLL Technical Service as described on page vii Table 2 2 AED Plus Error Log Messages Error No Error Message The patient relay is not working properly Attempting to charge the capacitor while the SAFELINE in the CPLD is set should not charge The capacitor takes too long to charge The H bridge test failed while the bridge was disabled There should have been 0 current measured VCAP1 and VCAP2 are not within a defined range of each other The H bridge test failed while the bridge was enabled an invalid current reading was taken during the posi
17. rporation 269 Mill Road Chelmsford MA 01824 4105 Telephone 1 978 421 9655 9650 0308 01 Rev A ZOLL AED Plus Service Manual vii PREFACE viii www zoll com 9650 0308 01 Rev A Chapter 1 Maintenance Tests This chapter describes the procedures for routine testing of the AED Plus unit A test typically consists of multiple steps each of which requires a pass fail rating For each step perform the specified action and then verify that the expected results occur If all expected results occur assign a Pass rating to the step otherwise assign it a Fail rating This chapter includes the following inspection and test procedures e 1 0 Physical Inspection on page 1 3 e 2 0 Preventive Maintenance Test on page 1 4 3 0 Manual Self Test on page 1 9 9650 0308 01 Rev A ZOLL AED Plus Service Manual 1 1 CHAPTER 1 MAINTENANCE TESTS Preparations for Testing e Gather the required equipment listed in the next section e Perform all the steps within each test procedure in the order specified If testing results indicate that the batteries must be replaced you will need a set of 10 fully charged Type 123A batteries Test Equipment For some tests you need or more of these items e ZOLL universal adapter cable Fluke Impulse 4000 Defibrillator Pacer Performance Analyzer Fluke Biomedical DNI Nevada with 1 06 software or higher The following items are optional e ZOLL AED P
18. ssage persists remove the unit from service and contact Technical Service 4 ANALYSIS HALTED KEEP PATIENT STILL Keep the patient still during ECG analysis If transporting the patient by stretcher or vehicle stop all patient movement during analysis If the message persists remove the from service and contact Technical Service 4 NO SHOCK DELIVERED or NO TREATMENT DELIVERED The Treatment button was not pressed or an internal error occurred When prompted to press the button do so within 30 seconds If an internal error occurred no shock was delivered when theTreatment button was pressed properly remove the unit from service and contact Technical Service www zoll com 9650 0308 01 Rev A Troubleshooting the AED Plus Unit Table 2 1 AED Plus Troubleshooting continued Problem Operator Action Technical Action 4 RELEASE SHOCK Release the Treatment button If the message persists f BUTTON Do not press the button until the remove the unit from service or RELEASE charge ready tone sounds and the and contact Technical TREATMENT BUTTON button begins flashing Service 9650 0308 01 Rev A ZOLL AED Plus Service Manual 2 3 CHAPTER 2 TROUBLESHOOTING AED Plus Error Log Messages The AED Plus unit records internal errors in an error log which you can retrieve by using a Windows based personal computer with ZOLL Administration Software ZA S To ret
19. tion date shown on the packaging 9650 0308 01 Rev A ZOLL AED Plus Service Manual 1 3 CHAPTER 1 MAINTENANCE TESTS 2 0 Preventive Maintenance Test Use this test to verify that the AED Plus unit is working properly and ready for use For an alternative test using the AED Plus Simulator refer to the AED Plus Administrator S Guide Note verify that the delivered energy for the first second and third shocks corresponds to the unit s preconfigured adult energy levels use the ZOLL Administration Software ZAS to obtain the current configuration of the unit Tools Needed e Fluke Impulse 4000 Defibrillator Pacer Performance Analyzer or equivalent e Universal adapter cable Test Setup e Turn off the AED Plus unit remove the cover and unplug the preconnected electrodes Keep the electrodes so they can be reconnected later e Connect the universal adapter cable to the AED Plus unit and to the analyzer e Turn on the analyzer and set its function to VF ventricular fibrillation Variations in Messages When verifying messages in the test results please be aware of the following issues e The wording of some messages is configurable The following table shows equivalent messages CHECK RESPONSIVENESS CHECK PATIENT CHECK CIRCULATION CHECK PULSE IF NO CIRCULATION START CPR IF NO PULSE START CPR IF NO CIRCULATION CONTINUE CPR IF NO PULSE CONTINUE CPR TREATMENT ADVISED SHOC
20. tive test on the H bridge The H bridge test failed while the bridge was enabled an invalid current reading was taken during the negative test on the H bridge Defib did not charge during the power on charge test The Defib task is not receiving A2D vCap1 event samples needed for charging FnSafety has determined that the charge has dropped below a specified value during the holding of charge 11 The capacitor failed to charge 12 The capacitor over charged 13 The capacitor contained an unsafe voltage in an idle state 2 4 www zoll com 9650 0308 01 Rev A AED Plus Error Log Messages Table 2 2 AED Plus Error Log Messages continued Error No Error Message 14 Patient impedance experienced a short 15 The A2D is getting non accurate readings during its test 17 The message queue overflowed 18 PowerOn task has timed out while waiting for a self test result to come back 19 Calibration faults that occur during a clinical event 20 An unexpected error has occurred when calling a Nucleus operation 21 An unexpected error has occurred when calling a Rhapsody operation 22 An unexpected coding error has occurred 23 No Language installed corrupt language 24 The shock button is pressed stuck 25 The ECG Calibration data is invalid 26 The Patient Impedance Calibration data is invalid 2
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