Service Manual 6310 Level 2
Contents
1. are correctly re fitted after servicing and alignment Ensure all cables and wires are repositioned correctly 6 All PC s used with NMP Service Software for this produce must be bios and operating system Year 2000 Compliant Service Manual 6310 Level 2 Copyright 2002 Nokia Coperation NOKIA PAGE 3 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 Table of content l EXPLODED VIEW rara an incaico tente tend tes 5 Ze BILELOEFREPATR SR RE RON circos 6 3 DISASSEMBLY INSTRUCTIONS s sssssssscessssssscascsssscsssesccecsssasaasasesscsecssasacsccesacesassassasasesiaccassecsssdsssessscsses 8 d IA sien a a ei d esse leccre aa cents aa aiani 10 5 GENERAL REPAIR INFORMATION siscscesccsssccssescscenses sccvcdeedscessedscuvedescssessssusvcdsedscensogecsvassecssesssacesses 11 Gx MAIN PARTS cssiatesssssccesdesyctatssetsdcsdocgeterscabcdesdeseecessvats dossonpeteeseesacessosesesesessacessonpecesesenadssguaseressensdcesdoaseeeaess 12 le QUICK TROUBLE SHOOTER PARTI xicssccscecccssccsosacsepectescecescsssastecsesseusesessemeceseeasssdsascocseseecesseseseecsess 13 9 QUICK TROUBLE SHOOTER PAR OD 2iissssccsicsisvissccssdssosssccessssscessncosssssocsssescocseccsssesssessscssssscssssscssocseess 14 9 ESD PROTEC FON REQUIREMENTS ici toco oct 15 10 SERVICE INO UES 5sosssestsc0ss5s3ses5cnsscenssseseusocesaseossasdecsssusseenseseseusesesdsepsessdecsoeesdeersesedeus2. 00 5301 302 V304 V305 V306 V307 X800 X801 XXX 1 1 5 1 9517081 BB SHIELD LID DMDO6601 P 5119019 SM FUSE F 1 5A32V 0603 P 5209001 SM SW TACT SPST 12V SOMA SIDEKEY P 209001 SM SW TACT SPST 12V SOMA SIDE KEY P 5209001 SM SW TACT SPST 12V 50MA SIDEKEY P 4864471 LED CL260YGBF YELGRN gt 11 5MCD 1305 P 4864471 LED CL260YGBF YELGRN gt 11 5MCD 1305 P 4864471 LED CL260YGBF YELGRN gt 11 5MCD 1305 P 864471 LED CL260YGBF YELGRN gt 11 5MCD 1305 P 510434 9510434 9451139 A C C C C C 1 O1 1 1 1 aN 1 1 451928 A COVER ASSY JET BLACK 452190 A COVER ASSY MISTRAL BEIGE 9452191 9790490 KEYMAT PRINTED LATIN GOLD 9790567 KEYMAT PRINTED LATIN GREY 9790646 KEYMAT PRINTED CYRILLIC GOLD 9790648 KEYMAT PRINTED HEBREW GOLD 9790649 KEYMAT PRINTED ARABIC GOLD 9790650 KEYMAT PRINTED ARABICGREY PC Copyright 2002 Nokia Coperation 1002 1002 1002 1003 1003 1003 1003 1003 1003 1 1 CO P CO PC P C C C C C C C C C C C C C C C C C C C C P P P P P P P P P P P P P P bh ON D D lt O o Z D 5 D O OO O D lt D N NOKIA PAGE 7 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 SWAP UNITS ES PART NO PART NAME UNIT 0073164 SWAP ENGINE E amp A LATIN SIROCCO BRONZE 0073163
3. NOKIA PAGE 1 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 Service Manual Nokia 6310 NPE 4 Service Level 2 Copyright Nokia Mobile Phones This material including documentation and any related computer programs is protected by copyright controlled by Nokia Mobile Phones All rights are reserved Copying including reproducing storing adapting or translating any or all of this material requires the prior written consent of Nokia Mobile Phones This material also contains confidential information which may not be disclosed to others without the prior written consent of Nokia Mobile Phones Service Manual 6310 Level 2 Copyright 2002 O Nokia Coperation NOKIA PAGE 2 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 Introduction The purpose of this document is to give Nokia service level 2 workshops aids to carry out service for 6310 The use of this Service Manual is only for Nokia authorized service partners additionally to other service documentation like Service Bulletins While every endeavor has been made to ensure the accuracy of this document some errors may exist If you find any errors or if you have further suggestions Nokia should be notified Please keep in mind also that this documentation is continuously being updated and modified so w
4. RTC Battery change Keymat me gt A y Keymat 1005 Service Manual 6310 Level 2 Copyright 2002 O Nokia Corporation connect full battery for 10 min set time and change batter NOKIA PAGE 15 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 9 ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products Therefore every Service Partner has to take care of at least some precautions like ESD restricted area floor table covering chair s shoes or arm wrist Please refer to the Partner Website document ESD protection requirements for NMP Service Level 1 2 Service Suppliers example workbench and testers source http www armekaengineering com Service Manual 6310 Level 2 Copyright 2002 O Nokia Corporation NOKIA PAGE 16 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 10 SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners It prevents the product from scratches it is ESD proved and has the possibility to give valuable feedback of the fault symptom through a structured form Please refer to the document Service Notes for faulty NMP transceiver on Partner Website to get further information sender Le Park Center o
5. RVICE SW PHOENIX PC SR O Service Manual 6310 Level 2 Copyright 2002 Nokia Coperation A AMI NI _ 0272169 AC TRAVEL CHARGER ACP 8E EUR MS A AQ A A NOKIA Nokia Mobile Phones Customer Care E amp A Technical Services Repair Concepts 3 DISASSEMBLY INSTRUCTIONS PAGE 8 17 Approved 1 0 SOX 00359 en MWy Confidential 15 01 2002 Attention Before starting this procedure you must take care of ESD precautions like being in your ESD area and connecting your arm wrist For more information please look at chapter 6 Take care that your workbench is always clean and protect the Window with a foil against dust and scratches af ii Hold the unit with the Volume Key against the table Hold the A Cover with your left hand and then grab the B Cover to unlock the side snaps in the bottom area TIC ES 1 E careful when pulling the covers apart in the antenna area It is easier if you wobble the covers carefully against each other Service Manual 6310 Level 2 There are three clips which have to be released Be qe LUE ga Nes Lite M a PEN 2A TOME MEL egeegoarT ERE CE 1680 tin GE TOI di vi on a To open the unit four T6 screws have to be opened Do not use your torque driver for this because torque drivers are mostly designed for fastening and not for opening screws LE a Before loosening the upper snaps of the cover be sure that you press the module against
6. SWAP ENGINE E amp A LATIN MISTRAL BEIGE 0073162 SWAP ENGINE E amp A LATIN JET BLACK 0073166 SWAP ENGINE FRENCH SIROCCO BRONZE 0073165 SWAP ENGINE FRENCH MISTRAL BEIGE 0073167 SWAP ENGINE FRENCH JET BLACK 0 SWAP ENGINE FRENCH MISTRAL BEIGE 0073168 SWAP ENGINE POLAND SIROCCO BRONZE 0 SWAP ENGINE POLAND JET BLACK P 0073169 SWAP ENGINE POLAND MISTRAL BEIGE P 0073172 SWAP ENGINE TURKEY SIROCCO BRONZE 0073171 SWAP ENGINE TURKEY MISTRAL BEIGE A MN E lo A 0073173 SWAP ENGINE TURKEY JET BLACK E lo AU A a EA EA AS c c SWAP ENGINE TURKEY JET BLACK PC 0073355 SWAP ENGINE CZHECH SIROCCO BRONZE 0073354 SWAP ENGINE CZHECH MISTRAL BEIGE 0073353 SWAP ENGINE CZHECH JET BLACK we MN PO 0073170 SWAP ENGINE POLAND JET BLACK MM re NN PO MN o 0073178 SWAP ENGINE EN AR ARABIC SIROCCO BRONZE 0073174 SWAR ENGINE EN AR ARABIC MISTRAL BEIGE PC 0073177 SWAP ENGINE EN AR ARABIC JET BLACK 0073176 SWAP ENGINE RUSSIAN CYRILLIC 0073175_ SWAP ENGINE BG BLA CYRILLIC E amp A OOOO PC PC PC PC PC PC PC PC PC PC PC PC SERVICE TOOLS PART NO PART NAME UNIT _ 0272348 HEADSET HDC 9P PO _ 0271454 BMS 25 BATTERY PACK 900 MAH NIMH PC _ 0081483 POS FLASH DONGLEFLS 4 Pe 0 8E EUR __ 0272172 _ AC TRAVEL CHARGER ACP 8X UK PC _ 0730218 XCS 1POS SERVICE CABLE PC 0775299 FLA 22 POS FLASH ADAPTER PC 0775311 SE
7. atch always out for the newest version Warnings and Cautions Please refer to the phone s user guide for instructions relating to operation care and maintenance including important safety information Note also the following Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY 2 THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti static workstation and that an anti static wrist strap Is worn 3 Ensure solder wire or foreign matter does not enter the telephone as damage may result 4 Use only approved components as specified in the parts list 5 Ensure all components modules screws and insulators
8. ential 15 01 2002 11 GONOGO TESTER The Acterna Wavetek GoNoGo Tester has to be used to carry out the final test after your service action to guarantee the functionality of the phone Please refer to the actual information in the Nokia Care Point Extranet within the Partner Website 12 BATTERYTESTER The Astratec battery tester lets you test the capacity of Nokia batteries Please refer to the actual information in the Nokia Care Point Extranet within the Partner Website Service Manual 6310 Level 2 Copyright 2002 O Nokia Corporation
9. kage Please check always the latest version of flash software which is available on Partner Website Flash Concept Point of Sales Description See corresponding ITEM CIRCUIT REF of the BOR Bill Of Repair Service Manual 6310 Level 2 Copyright 2002 O Nokia Coperation NOKIA PAGE 11 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 5 GENERAL REPAIR INFORMATION In this section you will get some general hints how to carry out repairs O O O O O O When cleaning the pads you have to use a soft cloth and isopropanol It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion Soldering with hot air gun is totally forbidden because of the very sensitive uBGA components and uVia technology Please check general Service Bulletin 122 Mechanical parts which didn t repair the failure can be reused if they are not soldered Use always original Nokia parts or accessories Dont try to repair liquid damages Meet the torque requirements when assembling the unit Always use your own equipment for testing where you are sure that it works E g If the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction The top side of a module is the side where the part no of the pcb is seen Please check Pa
10. oeesovepsevssausoeeedess 16 11 GONOGO TESTER ns sen esse sssnetten cons s sense nettes ec nec aasa o nent ones sense ue ttes eee c sed o lee p est ete 17 12 BATIERYTES PERS nn nd ln er sis ends en EA 17 Service Manual 6310 Level 2 Copyright 2002 Nokia Coperation NOKIA PAGE 4 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 Change History Originator Status Version No Date Comments 18 12 2001 Initial draft Approved new Quick Trouble Shooter Service Manual 6310 Level 2 Copyright 2002 O Nokia Coperation NOKIA PAGE 5 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 1 EXPLODED VIEW Description See corresponding ITEM CIRCUIT REF of the BOR Bill Of Repair Service Manual 6310 Level 2 Copyright 2002 O Nokia Coperation NOKIA PAGE 6 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 2 BILL OF REPAIR SPARE PARTS ITEM CIRCUIT QTY PART NO PART NAME UNIT REF 1001 1 9430274 LOGO BADGE 1002 1 9451928 A COVER ASSY JET BLACK 1003 9790490 KEYMAT PRINTED GOLD DMC03671 1004 5140233 SPEAKER SPRING 26 3DB 32R D13 1005 5140209 4850163 5140225 0660231 6150025 P P P C C C 1 1 1007 1008 1010 A004 F100 53
11. rtner Websites PWS for latest news on a regular basis Bluetooth GoNoGo test You need another Bluetooth device to do a GoNoGo test Make sure that Bluetooth is activated in receiver device e g another 6310 Explanation In Quotation marks push button Bold choose text Names Search Select List Details Options Push 7 times Arrow down Send bus card Select Push 2 times Arrow down Via Bluetooth Select choose the receiver device Select If the business card is not sent received make sure that receiver device is within reach aprox 5 m After successful sending push 3 times Back and then Exit Service Manual 6310 Level 2 Copyright 2002 O Nokia Coperation NOKIA PAGE 12 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 6 MAIN PARTS Keymat 1003 _ ___ Antenna 1008 Screws 1010 PEE LA Fria A Med EPA Medal KE EISNER DDD PEN SAINT MA WAEI e eal ERE E FAL CE 1680 MADI IN GERMANY A Cover 1002 B Cover not changeable User Interface Module 1006 Service Manual 6310 Level 2 Copyright 2002 Nokia Coperation 7 QUICK TROUBLE SHOOTER PART1 Quick Trouble Shooter 6310 ac4a bottom side adjust volume button a Volume F100 Fuse Shield A004 t bocce d 30 es D 9 00900 9 00000 2 9 Switches o X100 Sys
12. tem Le Connector 3 292599 i ss 3 a J h FE 2 a ir a 4 LE a E F b tipaj dieen i eag a mess r00PLLOELIIGIDO ME L Si pal A A ads A e mcm eres rete Pes change antenna 1008 check antenna po check charger socket spring clips eS Follow the steps until the problem is solved pt no power on Only underlined components can be changed fe O Pads or contacts Check optical and mechanical condition as well as corrosion Clean if necessary follow the arrows sunueus further details end point adjust power button no service Measure component for electrical functionality and change if needed No more action possible send product to the appropriate Service partner with higher service level Service Manual 6310 Level 2 Copyright 2002 Nokia Corporation 8 QUICK TROUBLE SHOOTER PART2 Quick Trouble Shooter TEET 63 10 ac4a top side C Follow the steps until the problem is solved Underlined components can be changed bad keypad O Pads or contacts Check optical and mechanical condition as well as corrosion Clean if necessar no buzzer Ha P No more actions possible send product to the appropriate service partner with higher service fo i fas change AA ar a Micro 1007 i ie Nag _ amp 5 OPT LL o Vibra Motor M300 Change A Cover 1002
13. the A Cover The module is still fixed with the A Cover with one hidden screw in the antenna area APO A AA AT LL LA bLA rd eS fl A A o A EEE EISTE A D Dore EE EE I GET ERA DETENTE Now you can take away the B Cover Be careful not to damage the antenna which can break if you try to rotate the cover against each other Copyright 2002 O Nokia Coperation NOKIA PAGE 9 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 This is the screw which fixes the Antenna and holds Don t touch the Antenna with your fingers The the module inside the A Cover fingerprints would cause corrosion to this sensitive material esprrecapnor ao ze Lifting up the CMT module Is very easy now Protect Four clear plastic clips hold the Ul module on the the display with a foil CMT module Unlock these clips when you need to remove the UI module Please keep in mind always not to touch the pads If you want to remove Speaker or Buzzer do not grab with your finger to avoid corrosion the items at the spring contacts Service Manual 6310 Level 2 Copyright 2002 Nokia Coperation NOKIA PAGE 10 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confidential 15 01 2002 4 SW UPDATE To use FLS 4 Flash Dongle you have to follow the user guide inside the sales pac
14. urke 4914 7 andled by Product Code oso 3 A 449333 20 77S40612 pue 10 03 04 No Serial n 0 Yes X W Inst tarranty Case C _ Instant Service LI DOA R X Repair RR i Repair and Refurbishment RO Refurbishment only QUE Software update Claim A O Analysis 14h 4 h Service SR A Request A Save User a di 4 EXISTENCE OF FAULT 1 Continuous fault 2 Intermittent fault 3 C Temperature 1 E 4 7 By shock or vibration 5 O No clear fault 6 1 Only as portable 3 Only in a car 8 O Only in desktop f B MES OM OF THE FAULT ON CMT PART Symptom Code i Totally dead 2 O Selftest failure 3 01 SIM Fail 4 No service 5 O No calls in 6 01 No calls out 7 1 Keypad failure 8 O Display failure 9 01 Audio failure 10 L Doesn t charge 11 L Overcharging 12 0 Hand free aili e i Burns fuses 14 O Accessory fail which am Switches off 16 L Other Sl OBSERVED OR MEASURED FAULT 1 TX Power 2 _ TX Phase error 3 _ Bit Error Rate 4 1 Burst Template 5 1 Ramping spectra 6 1 RX Quality 7 1 RSSI 8 C Other D SYMPTOM OF THE FAULT ON PDA PART Symptom Code _ L C PDA doesn t start 2 L Internal error 3 1 Keypad f failure 4 0 Display failure fo Service Manual 6310 Level 2 Copyright 2002 Nokia Corporation NOKIA PAGE 17 17 Approved 1 0 Nokia Mobile Phones Customer Care E amp A SOX 00359 en MWy Technical Services Repair Concepts Confid
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