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1. CAUTION e Do not move or knock the scanner when it is scanning e The use of control or adjustment or performance of procedures other than those specified herein may result in hazardous laser radiation exposure e This scanner must only be used to read SOREDEX image plates and must not be used for any other purpose Only use the imaging plates and protective covers that are supplied by SOREDEX with the PCT scanner NEVER use imaging plates or protective covers from other manufacturers with the scanner e This scanner or its accessories must not be modified altered or remanufactured in any way e Only the manufacturer s authorized service personnel are authorized to carry out annual maintenance and repair There are no user serviceable parts inside e This device can interfere with other devices due to its EMC characteristics e Other devices can interfere with this device due to their EMC characteristics e This device complies with IEC 60601 1 standard Accessory equipment connected to this device must be in compliance with the related nationally harmonized IEC standards e Equipment not suitable for use in the presence of flammable anesthetic mixture with air or with oxygen or nitrous oxide e Only use the power supply unit that is supplied with the scanner Do not use any other power supply units with the scanner Servicing Precautions Laser Radiation There is a class 3B laser inside the scanner The laser can be activated if th
2. Standby mode lt idle gt e lt idle gt e lt idle XXX gt Automatic shutdown lt off gt e lt off gt e lt off XXX gt shows some special configuration parameters lt refltype gt etc shows all configuration parameters of Optime factory settings are shown in parenthesis like 60 Shows the active and factory setting of parameter Sets parameter value to XX factory setting remains FS 400 starts automatically 0 4sec after cover removal Configures Optime to start readout after START pressed Configures Optime to start readout AUTOMATICALLY 0 6 seconds after plate cover is removed lt autoscan XXX gt XXX delay in milliseconds RECOMMENDED 200 400 MAX 600 FS 1 all beeps enabled disables extra beeps when going to idle mode etc but leaves all error and warning beeps enabled Enables all beeps including when going to standby mode etc FS 600 seconds unit waits 10 min before entering standby Shows time seconds Optime waits before goes to energy save 60 Sets time XXX seconds Optime waits before goes to energy save FS 240 minutes unit shuts down after 4hrs Shows time before automatic shutdown minutes 240 DEFAULT Sets time XXX minutes before automatic shut down Restoring factory settings e lt restore configuration gt restores the factory settings for all lt conf gt parameters Works only from Optime firmware 0 42 e You can also restore individually each parameter to
3. no plate detection for lt calpr none gt lt load XXXX gt as instructed by lt calpr position gt lt h calpr position gt XXXX is the Optimum load offset is XXXX NOTE Parameters can also be negative Example If output is Optimum load offset is 1200 command lt load 1200 gt lt e gt or lt ec gt Check eject sequence and plate ejecting performance Adjust with lt eject gt if necessary See lt h eject gt for instructions lt calpr none gt When no plate inserted lt calpr black 80 gt Sets the detection reference for black to 80 lt calpr active gt Have plate protective cover inserted the right way round Let plate be straight no tilting lt calpr active gt as a result you get the value XX for active Add 2 to the value XX Example if the XX value for active was 20 XX 2 22 lt calpr active XX 2 gt Example lt calpr active 22 gt lt plate gt and check the detection result when inserting No plate inserted gt gt NONE Plate in cover gt gt ACTIVE Angle the plate cover towards left from front edge to see that tolerates 1 2mm tilting before the output turns from active to black Plate wrong way round gt gt ACTIVE Plate right way round gt gt BLACK Angle the plate towards left from front edge to see that tolerates 1 2mm tilting before the output turns from black to none Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 25 79 REFLECTIVE SEN
4. receiving time 1265 ms OK Storing image Treshold set at 10000 217247 x1a 18159 d 19732 17247 x1a 18171 19739 17251 x1a 18161 ds 19735 17245 x1a 18167 19736 17230 x1a 18180 19737 17254 x1a 18165 19739 17237 x1a 18179 19739 a 17264 x1a 18168 19746 17255 x1a 18174 19746 17237 x1a 18179 19739 17266 x1a 18168 19747 17255 x1a 18172 a 17265 x1a 18165 a 17251 x1a 18179 17274 x1a 18159 17255 x1a 18171 17256 x1a 18172 17276 x1a 18167 a 17271 x1a 18166 17239 x1a 18189 19744 19745 19746 19746 19743 19745 19751 19749 19747 PrPrrrrrrrrrrrrrrrrrr Calibrated geometry 17253 x1a 18170 dsa 153 um KD VY XIV U USF VW um DXO DX1 DS Image Calibration results Fine tuning the image area position Horizontal adjustment e By typing command lt start gt the parameter value of current horizontal image area position can be read e The position can be adjusted by typing command lt start XXXX gt where XXXX is adjustable o Increasing the value moves the image to the left o Decreasing moves image to the right Fine tuning the image area position Vertical adjustment e By typing lt ds gt the parameter value of current image area vertical position can be read e The position can be adjusted by typing command lt ds XXX gt where XXX is adjustable o Increasing the value moves the image down o Decreasing moves image up NOTE Maximum allowed change for lt ds gt value is 300 from the factory set val
5. Performs the normal initialisation sequence Does not affect any parameter settings etc lt restore configuration gt lt togglehv gt lt xq gt Restores the factory settings for all lt conf gt parameters Works only from Unit firmware 0 42 disables high voltage lt togglehv gt the 1 time DISABLES High Voltage lt togglehv gt the 2 time ENABLES High Voltage lt togglehv gt the 3 time DISABLES High Voltage etc Exits s2terminal program from command prompt of Windows Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 15 79 5 Hardware Location of Unit Components Covers and support structure Refer to spare parts manual for item numbers Top Cover Upper cover top Keyhole locking bar Top Cover releasing screws T Middle Cover Front Plate Ak L Upper Cover ov Scanner i Mechanism Unit Door HINGED lt lt J501606 SLIDING J501607 gt gt R2600 Control Panel Bottom Cover Lowest cover Imaging R2400 Plate Connector Collector Panel Board Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 16 79 Location of main parts and components Refer to spare parts manual for item numbers R2000 External power supply not shown here Light Protection Cover Safety switch NOTE Re designed holder from R2300 I O Drive Belt Interface 7 and Drive Board L G Wheel NOTE New version
6. uid srec Firmware version 0 75 or newer UIDcore59 pof core version 59 or newer Optime firmware and core upgrading doc upgrading instructions 1 Upgrade Firmware 0 75 amp core 59 2 Calibrate the amplitude of the resonant scanner by performing lt calga gt calibration from s2 terminal or service assistant NOTE Unit must be in normal operation room temperature when performing lt calga gt 3 Run DSD Update 3 3 6 5 NOTE DIGORA for Windows 2 5 R2 B100 or later must be installed before running this update NOTE If dsd 3 3 6 2 is installed you have to uninstall it first settings gt control panel gt add or remove programs gt gt remove DSD Update amp DSD Cover After all these 3 steps are completed reboot and test the system If the problem still appears scanner module may need to be replaced For more info about scanner module replacement see APPENDIX 1 Refer to the instructions in service manual or contact techsupp soredex com for further information You can get the files required for the update from SOREDEX EXTRANET or from techsu soredex com Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 64 79 APPENDIX 4 Instructions how to replace R2200 Processor Board All factory calibrations and parameter settings are stored in the flash of R2200 Processor Board These settings must be stored from the original R2200 and configured to the new board Enter service mode from s2te
7. Normal operation use Service Terminal to monitor the Optime operation e Service mode Optime Executes only the commands given from Service Terminal Most of the service procedures described in this manual is done in the service mode lt S gt Activates the service mode If Optime is in standby mode the first command only exits the standby mode IF OPTIME IS NOT IN IDLE OR ERROR STATE SERVICE MODE CAN NOT BE ENTERED IN THIS CASE YOU HAVE TO GET OPTIME INTO EITHER IDLE OR ERROR STATE ERROR STATE CAN BE ENTERED BY POWERING UP THE UNIT TOP COVER REMOVED lt quit gt Quits the service mode resumes scanner into normal operation mode lt reset gt Resets Optime After reset you exit also the service mode Service Command principles General Principles for Command Usage e About half of the commands activate a function for instance the movement of the plate carrier or enabling the laser The other half view or set the configuration parameters of the unit e To use commands first see their description by lt h command gt NOTE Do not execute the command if you are not sure about its function Improper use of some commands may damage the unit e When issuing the command without any value for example lt eject gt it will display the current value of the parameter e lf the parameter is followed with a value for example lt eject 12000 gt the parameter value is changed If the unit is in energy saving mode GREEN indicator fla
8. from J709614 gr Plate carrier belt Conveyor Belt R2200 Processor f S Ap i Fi A FRE i j Board I BNC x i oard In fe box SIN Plate Carrier NOTE Adjustable UO DOWN from J501607 Reflective Scanner Module Sensor Readout trolley assembly NOTE Includes New version Safety Switch from R2700 Laser Detector Board J709614 PMT R2100 Power et amp Analog Electronics Light Collector Board in box lid Mirror Scanner Assembly Settes box Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 17 79 6 Unit statuses and modes Start up sequence 1 OFF 2 POWERS ON when STAND BY POWER key is pressed 3 INITIALIZATION amp self test sequence if everything is OK Flash all indicators Calculate the CRC if enabled Start blinking the yellow led Drive the plate carrier home to reset the location counter Drive the plate carrier back inside Calibrate PMT signal amplifier Test high voltage if safety switch is closed e Test erasing lamp NOTE if the top lid is removed or safety switch defective open cable disconnected gt gt Unit goes into error state You can close the safety switch manually after the erasing lamp has been on shortly during the startup sequence gt gt Unit finalizes the startup selftest without laser sync error IF THE SAFETY SWITCH IS CLOSED BEFORE LAMP FLASHES PMT MAY DAMAGE e Optionally perform a w
9. from the connector panel board R2400 e Turn the unit so that it stands on it s rear face the one with type label and remove the four screws from the bottom of the scanner e Turn the unit right way round to normal position after removing the bottom screws and pull the scanner mechanism out of the bottom cover Be careful not to damage the connector panel R2400 and control panel R2600 wiring when removing Assembling the Covers The correct order of the assembly is 1 Bottom gt gt 2 Middle gt gt 3 Top Ensure that covers fit properly to avoid light leaking inside Leaking light interferes image Assembling Bottom and Middle Cover e Insert the scanner mechanism inside the bottom cover backside first e Becareful not to damage the control panel R2600 wiring attached into the bottom cover assembly e Connect internal connectors J402 J404 to R2400 Slide the large tubing on top of the Ethernet connector e Remove the plate collector turn the unit so that it stands on it s front face and install the four screws to the bottom of the scanner Leave these four a bit 1 2 1 turn loose e Turn the unit right way round to normal position after inserting the bottom screws e Install the middle cover with four screws Leave these four a bit 1 2 1 turn loose Skip this step if you have not removed the middle cover e Turn the unit so that it stands on it s front face align bottom cover and tighten the bottom screws to 1
10. gt gt Digora Optime scanner Setup gt gt Image Scanning Resolution Super It is IMPORTANT to have SUPER resolution selected HIGH resolution setting results incorrect measurement values Start the adjustment with the value of 57000 for the gear command lt gear 57000 gt Measure the length of the size 2 IP to be used X0 measured imaging plate nominal 41mm with accuracy of 0 1mm 4 Exposure size 2 imaging plate fully using some phantom It is IMPORTANT not to take an empty exposure USE SOME KIND OF PHANTOM Read the image normally Be sure that the image is calibrated for 25lp mm as follows e Open image with DfW e gt gt Calibration gt gt Image Resolution gt gt Calibrate gt gt Advanced Horizontal pixels mm Set to 25 Vertical pixels mm Set to 25 gt gt End 7 Scan and measure the width of the exposed area from the image exactly from edge to edge with the measurement tool of application Result X1 e Measure only the exposed area leave the white area outside measurement e Measure X1 as precisely as possible e Use all digits of X1 for the following calculation 8 Set the new gear value to X1 measured from image with DfW X0 measured from the imaging plate x 57000 New lt gear gt value must be between 51185 57185 3000 from default 54185 9 Read another exposed ip and measure the width of the image as described in 7 10 Set the resolution back to high if you wish wo Oa Exampl
11. switch other computer etc Possible problem cases are e Physical connection is ok link active but the unit is not configured correctly e Cabling not correct link not active no physical connection between the computer and Optime e Check that the workstation computer s link is ok There is usually a green link led light visible near the Ethernet connector s of computer s NIC e Detach and reconnect the Ethernet cable Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 10 79 4 Service Terminal Service terminal is a very useful service tool but it is not an end user interface Only trained service technicians are allowed to use it Wrong usage of the service terminal might change the factory presets or damage the unit All service terminal commands and functions are not explained in this manual Further instructions can be read by connecting the unit to service terminal and using the service terminal s help command This arrangement is to keep the documentation up to date since the service terminal instructions are always up to date inside the unit firmware Accessing Service Terminal Service commands are controlled either from DfW Service Assistant light version service tool or S2terminal run from command prompt complete service tool o Firmware and core upgrade can only be performed with S2terminal o Scanora 3D does not have service assistant operates only with S2terminal NOTE Onl
12. 0 3 Digora Optime driver 3 03 First production release DSD version 3 24 5 Digora Optime driver 3 24 Image filter and service program modifications DSD version 3 26 Digora Optime driver 3 26 Three different image cropping modes exist for controlling the image size 7 Optimised View Full Scanning Fixed Size Images Image cropping can be controlled by registry dword value HKLM software soredex dsd uid cropmode cropmode 1 Optimised View cropmode 2 Full Scanning cropmode 3 Fixed Size Images Optimised View This is the default cropping mode and it was used in the previous Optime driver versions The image is cropped to the minimum rectangle covering the exposed image area Full Scanning Image is the minimum rectangle that covers both of the images what Optimised View or Fixed Size Fixed Size Images The image size in pixels is one of Super resolution High resolution Size 0 22x31mm 548x772 340x484 Size1 24x40mm 600x1000 372x624 Size2 31x41mm 772x1024 484x640 Size3 27x54mm 672x1348 420x840 DSD version 3 31 Digora Optime driver 3 31 Added Optime MAC address calculation for serial numbers 4096 8191 Requires Optime sw version 0 6 DSD version 3 3 3 10 Digora Optime driver 3 31 No Digora Optime related changes DSD version 3 3 3 16 Digora Optime driver 3 32 Fixed Optime connection method was not stored to registry after user had changed it DSD version 3 3 3 17 Digora Optime d
13. 50 000 Service Manual 8201053 rev 3 2010 10 18 79 7 Hardware Electronics Powering and grounding of the boards e Most of the boards are not powered directly Their power is supplied and or controlled by other board s e Order of power supplying R2000 External Power Supply Control Panel R2200 22300 R2100 Processor board KE inietiien Board Power amp Analog Board Switches 24VDC to All low voltages R2100 High voltage to PMT Digital 5V to R2200 24VDC from R2000 External Power Supply gt gt R2600 Connector panel gt gt R2300 I O Interface Board which switches 24VDC to gt gt R2100 Power and Analog Board generates all low voltages high voltage to PMT and digital 5V gt gt R2200 Processor board e For proper operation all boards must be properly grounded through chassis e R2300 O interface board has also interface for control panel SEE CHAPTER Block diagrams of electronic boards for further information Following is the general description of the electronics boards R2000 External Power Supply Unit e Universal input auto switching 100 250 VAC 47 63H2 e Output 24VDC 2 3 amps connected to the R2400 connector panel board e No serviceable parts inside Do not open R2100 Power amp Analog Board Analog signal processing circuitry Low voltage regulators for all boards amp for laser High voltage power supply for PMT Circuitry for checking the high voltage Connectors and
14. 79 Maintenance Annual maintenance is not mandatory However it is recommended to check the following topics during site visit or other service activities ROUTINE CHECKS WITHOUT OPENING THE UNIT e Scan atest image using SDX INTRA DIGI QC IEC PHANTOM W INSTRUCTIONS SOREDEX IEC Quality Control phantom and check the image quality o Refer to the instructions provided with the test tool for image quality criteria e Check image geometry measure the length and and re calibrate lt gear gt if necessary e Check that reads and shows all 4 IP sizes properly e Check all Imaging plates by exposing without a phantom o No scratches spots etc o Need of cleaning o Need for replacing ROUTINE CHECKS WHEN UNIT OPENED e Light Sensitivity of Photo Multiplier Tube e The tube is very sensitive to light when it is active Tube is activated when the high voltage is turned on and safety switch defeated closed The tube is used to measure extremely small amounts of light and normal room light and brighter light sources damage an HV activated tube e Check the belt tension o Rotate drive wheel manually slowly gt gt the motor drive shaft rotates along with o Rotate the motor shaft from the brass or rubber flywheel so that the eject mechanism starts to utilize The belt must not slip during the eject movement most resistance for the carrier movement when the eject spring is pressed o Command lt ec gt press start an
15. 9 227 252 gt Starts s2terminal for unit having ip 194 9 227 252 OR lt s2terminal 192 168 2 11 c gt Starts s2terminal and configures Optime ip to 192 168 2 11 NOTE Keep start button pressed when entering lt s2terminal 192 168 2 11 c gt If the IP address is correct and the s2terminal program is able to connect to the unit it prints out terminal output of the login command which displays the following info s2terminal the unit s firmware version s serial number and some parameters Otherwise it displays an error message s NOTE It is normal that you may have few times login fail no connection error also in the beginning of normally functioning connection Quit s2terminal program by lt xq gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 11 79 Access Service Terminal with DfW Service assistant light version service tool e This is the alternative way to access service commands o Can be used only if DfW connection available o Firmware download CAN NOT be performed by using this method o Scanora 3D does not have Service assistant e When DfW is connected press CTRL ALT SHIFT 0 simultaneously gt gt Opens Digora Service Assistant NOTE If operating in Multiconnect configuration the unit must be reserved first by pressing CTRL ALT SHIFT 0 Normal and Service Mode of the Unit Service Terminal can be used having Optime in Normal mode or Service mode e Normal mode
16. Nm 100 Nem 12 ft oz e Turn the unit right way round e Check that the middle and bottom covers align properly o Gasket sealing from light between bottom and middle cover o Gasket ends not visible from the outside at rear o Similar gaps on both sides between bottom and middle cover o Overall aligned so that has a good visual appearance If necessary loosen the fastening screws and realign Tighten properly all middle and bottom cover screws to 1 Nm 100 Ncm 12 ft oz Assembling Top Cover e Before assembling the top cover make sure that the two keyhole locking bars are in correct position towards front e Ensure that the safety switch closes 1 2mm before the top cover is properly fit e Ensure that the top cover fits properly from all edges before tightening the screws e Press the cover firmly in place and keep it pressed down while tightening the screws until you feel resistance Immediately stop tightening and only continue if pressing the cover more releases the screwing resistance NOTE Do not use any force when tightening the screws Just finger tight them Proper tightening torque for top cover screws is 0 25 Nm 25 Nem 3 ft oz e f you accidentally tighten the screws with too much force the covers will probably break or the top cover becomes very hard to detach later on Make sure that the top cover fits properly to the middle cover from all edges Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 20
17. Optime drives the plate carrier in activates high voltage and starts to measure the ADC input signal Output value on the screen should be as follows o Should be 0 when scanner door is closed If much above 0 when door closed Light leakage PMT Power and analog board o Should increase when you open the scanner door manually If stays close to 0 PMT Power and analog board Test is stopped with command lt quit gt or just disconnecting the power cord Automatic Self Diagnostics on power up The scanner automatically carries out self diagnostics each time it is powered up The initialisation sequence is described here oe O EO T Flash all indicators Calculate the CRC if enabled Start blinking the yellow led Drive the plate carrier home to reset the location counter Drive the plate carrier back inside Calibrate PMT signal amplifier Test high voltage if safety switch is closed Test erasing lamp NOTE When the top cover is off safety switch open Optime will generate an error red light on during start up You can close the safety switch manually after the erasing lamp has been on shortly gt gt Optime finalizes the startup selftest without error 9 Optionally perform a warm up sequence 10 Wait the mirror scanner stabilizing uses laser close the safety switch to proceed if the cover is open 11 Drive the plate carrier to loading position 12 Stop flashing the yellow led and turn
18. Store performed service tasks into Optime service log by typing command lt logsign XXXXXX gt where xxxxxx is free text inserted by service technician to be stored into log o As an example lt logsign John Smith Replaced new scanner module calibrated and endurance test performed OK gt Example of fixed x ray source test set up Fixed distance from THA to the plate Assembled inside lead shielded cabinet Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 60 79 APPENDIX 2 Solution for Error 039 Log amp calibration failure 1 Check the J3 and J203 connector type in CPU card If the connector is SMD type see images below replace the CPU card Note SMD type connector is not in use after serial number J606160 Old SMD type connector Image Old SMD connector in R2200 May have connection problems most propably on the pins closest to ends of connector New hole through connector Image New through hole connector in R2200 no connection problems Instructions how to replace R2200 Processor Board All factory calibrations and parameter settings are stored in the flash of R2200 These settings must be stored from the original R2200 and configured to the new board e Enter service mode from s2terminal by command lt s gt Command lt conf gt Copy all configuration parameters and paste to Notepad Word etc Save the file Replace R2200 with new board Switch the Optime on and make
19. amplitude is incorrect or the scanning module is not working properly External shocks vibrations and or heavy electromagnetic interference may also cause this error Check Cover switch operation lt cover gt Laser operation and length of the sweeping laser line lt laser 1 gt defeat safety switch Laser must turn on and the Length of the line must reach both sensors on the R2700 Laser Detector Board but not exceed too much above or below Try also error 034 041 amp 042 instructions Version of R2300 I O board It is recommended to upgrade the board to version R2 or newer R2300 up to serial number 1110 OLD version R1 from serial number 1111 New R2 Locate possible ElectroMagnetic Interference sources near to unit monitors amplifiers transformers phones etc Locate possible sources of vibration and put the scanner into the sturdy surface Even small vibrations can cause interference if they are at the certain frequency range about 50 Hz upwards Solutions Relocate scanner to avoid EMI interference and vibrations In the Unit error log if there more than 5 error messages from the groups 35 41 or 42 and if the above mentioned steps did not fix the problem scanner module may need to be replaced For more info about scanner module replacement see APPENDIX 1 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 47 79 Error 036 Configuration data invalid Cause The
20. at the end of eject movement START IMAGE HORIZONTAL POSITION Sets the plate carrier position in which the laser is turned on start of image readout Coarse check adjustment for image position horizontally left right top cover removed 1 lt laser 1 gt have safety switch closed 2 lt e gt 3 Check that the laser points to the start of the plate at the moment when stops shortly in front of the plate collector see illustration below LASER LINE POINTS AT THE PLATE EDGE POSITION INNER CORNER OF PLATE CARRIER O PLATE CARRIER J IMAGING PLATE Fine tuning the image position horizontally LEFT RIGHT command lt start XXXX gt e Expose and read image check horizontal position from the image e Adjust with lt start XXXX BIGGER value for lt start XXXX gt Moves the IMAGE LEFT in application window SMALLER value for lt start XXXX gt Moves the IMAGE RIGHT in application window NOTES e Parameters can also be negative e You can always restore the original factory setting which is shown in parenthesis e You can restore all factory set parameters with command lt restore configuration gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 28 79 Eject adjustment to serial number 709613 v 1 3 original reflective sensor lt refltype 0 gt it age o i 7 lt eject 9000 gt while in service mode Insert size 0 plate if available it is the most critical size for e
21. dated 23 10 2007 or later S2Terminal has to be version 3 2 127 0 or later shown when S2terminal runs NOTE It is OK to have all above mentioned FW and core files for both the Classic and the new Optime and display graphics file for new Optime in the same folder S2terminal can recognize which version of Optime is connected and will download the correct file s to it Following page has the instructions for FW and core upgrading Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 31 79 Firmware FW upgrade Following commands are needed to upgrade FW o Type lt xh gt in the command prompt to see the instructions for the command syntax o Command lt xs gt Starts the firmware upgrade and restarts the scanner unit after upgrade is finished o After restart type lt h gt check the FW version o Switch scanner unit off and on to see that there are no errors during start up 1 Copy the new firmware file to be downloaded to the unit to the same dedicated folder for example c s2terminal with the s2terminal files from which you will start the s2terminal 2 CHECK THAT DfW or other imaging application SW IS CLOSED Type lt xh gt in the command prompt to see the instructions for the command syntax 3 Command lt xs gt Starts the firmware upgrade If the upgrading was succesfull you should have the output similar to follows XS Transferring program or transferring firmware Firm
22. old control panel and adhesive tapes Install the new control panel bend the cable as the old one was straight Attach double sided adhesive to the flat cable note the correct side Fasten the flat cable to the left wall of the middle cover Have most of the extra length at front side Fasten the 250mm long adhesive tape on top of the flat cable Connect flat cable to R2400 pin 1 towards right Pin 1 marked with square pad o o o NoD Replacing Reflective Sensor Units from serial J709614 have a different improved type of reflective sensor which does not fit to the older units Also R2300 I O board is different version from J709614 Units to serial number J709613 have the original type of reflective sensor and R2300 I O board Spare part sensor up to J709613 will have a double sided adhesive included This adhesive is required only if installing sensor to a Optime serial J502925 and below since they have different location for the fastening screw Refer to T11067 amp spare parts manual for available options and compatibility information 1 Remove all covers 2 Remove the front panel by opening the three screws fastening the panel to the base plate 3 Remove the old sensor 4 Fasten the new sensor using the double sided adhesive so that the sensor front head is flush with the support structure 5 Fasten sensor cable to the front plate with cable ties 6 After replacing the sensor reconfigure the required parame
23. on the Unit e If the unit does not go into Error39 state the root cause is in PMT Scanner module must be changed e Ifthe unit still goes to Error39 state the root cause is in R2100 power amp analog board It is recommended to replace R2100 with rev 3 or later No calibrations needed after replacement TEST AFTER REPAIR After the repair is completed the following tests images shall be evaluated e 5 Ip mm test phantom with fixed test setup e Contrast resolution test with SOREDEX test phantom Perform endurance test of 500 readout cycles e Enter s2terminal Type command lt test 5000 500 gt NOTE Do not use any other numerical parameters after test command Changing the numbers may damage the unit e Remove Ethernet cable from Optime Check for possible errors after endurance test e After endurance test is performed check the Optime panel light status o Flashing red problem during test Orange successfully performed test Check the service log e Connect Ethernet cable again e Enter service mode from s2terminal by command lt s gt e Type command lt log gt and double check if there are any NEW error codes which have appeared during the endurance test Sign the service log e Store performed service tasks into Optime service log by typing command lt logsign XXXXXX gt where xxxxxx is free text inserted by service technician to be stored into log o s an example lt logsign John Smith Replaced new scanner module c
24. on the green led if everything is ok 13 If there is no client connected the yellow indicator remains on 14 If the Ethernet cable is not properly connected the yellow indicator flashes Self diagnose test activated from service terminal More throughout diagnostics can be performed from service terminal in service mode This differs from the power up diagnostics in the way that it requires user interaction and diagnostic coverage is somewhat larger Commanding lt h diagnose gt shows the help Insert plate into the plate carrier before starting lt diagnose gt test otherwise the reflective sensor test may fail NOTE Optime asks you to press the control panel keys during self diagnose If not pressed generates a timeout Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 40 79 Self test Endurance Test activated from service terminal e You can use Optime s endurance test for troubleshooting and for monitoring operation e ENDURANCE TEST CAN NOT BE OPERATED IN SERVICE MODE e lt test XXXX YYY gt performs endurance test YYY times with pause of XXXX milliseconds o Endurance test runs the normal readout erase cycle o Example lt test 5000 100 gt makes 100 tests with 5 seconds pause o Have top cover on OR command lt togglehv gt keep the safety switch closed when issuing lt test XXXX YYY e NOTE Disconnect Ethernet cable or close DfW if you have started the endurance test from the Service Assi
25. s e Problem with plate carrier movement belt PMT problems r Shows vertical or horizontal stripe s random or repeated sharp or smooth e PMT malfunction may need scanner module replacement Incorrect dimensions Stretched too wide image e Upgrade firmware clean the drive belts drive wheels adjust the drive belt and perform gear calibration as instructed EXPOSED OBJECT SHOWS AS Compressed too narrow image e Upgrade firmware clean the drive belts drive wheels adjust the drive belt and perform gear calibration EXPOSED OBJECT SHOWS AS Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 56 79 APPENDIX 1 Troubleshooting errors 035 041 and 042 Instructions for scanner module replacement and calibration Perform the following service actions in given order 1 Check the J3 and J203 connector type in CPU card If the connector is SMD type see images below replace the CPU card Note SMD type connector is not in use after serial number J606160 eT i i a cs t ct fa che J aaa fed A 9 san caer EE bet pe ta beed bel Ey JE fi Old SMD type connector Image Old SMD connector in R2200 May have connection problems most propably on the pins closest to ends of connector pen o Se re q re re et n r a es oe RDP ILI J Er z3 New hole through connector Image New through hole connector in R2200 no connectio
26. scanner module top surface Replacing covers e See instructions of cover removal and re installation in this manual NOTE Bottom cover has the type label attached If the bottom cover needs to be replaced you have to take the type label from the original cover Replacing scanner module e Refer to instructions provided with the spare part scanner module NOTES ON SCANNER MODULE REPLACEMENT REPLACING SCANNER MODULE NEEDS EXTREMELY PROPER CALIBRATION PROCEDURE e GEOMETRY CALIBRATION PHANTOM REQUIRED e PROPER SERVICE TRAINING REQUIRED REFER TO THE INCLUDED INSTRUCTIONS or CONSULT SOREDEX TECHSUPP FOR ASSISTANCE SPARE PART SCANNER MODULE DOES NOT INCLUDE THE SAFETY SWITCH TAKE THE SAFETY SWITCH FROM THE ORIGINAL SCANNER MODULE SCANNER MODULE CONTAINS NO FIELD SERVICEABLE PARTS CAN BE REPLACED ONLY AS A WHOLE ASSEMBLY ASK FOR AVAILABILITY OF REFURBISHED SCANNER MODULE Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 35 79 Drive Belt grey black Cleaning tension check adjustment and replacement CLEANING e Clean the drive wheel motor shaft and inner surface of the belt with using lint free tissue dampened with rubbing alcohol ethanol and wipe clean TENSION CHECK e Suitable tension of the belt as little friction as possible while sustaining the movement e Rotate big drive wheel manually slowly gt gt the motor drive shaft rotates along with it e Rotate the motor shaft from the b
27. screwdriver so that the line of the adjustment tool is visible Hold the adjustment screw in its position with flat screwdriver Tighten the locking screw Check the tightness with special tool and with command lt ec gt Re adjust if necessary Plate carrier drive mechanism cleaning and lubricating Clean drive belt motor shaft and drive wheel conveyor belt and it s drive wheels Clean the guide rails and the plate carrier parts against them For cleaning use lint free cloth dampened with rubbing alcohol ethanol Remove drive belt from the drive wheel and motor shaft just push the belt off the drive wheel Clean the inside surface of the plate carrier belt Clean also the drive shaft of the plate carrier belt Rotate from drive wheel back and worth to ease the cleaning Clean the motor shaft Clean the drive wheel and drive belt Re install the drive belt o See chapter Drive Belt Cleaning tension check adjustment and replacement in this manual Lubricate the plate carrier guide rails and the plate carrier parts against them as For lubricating use ONLY GREASE CRC MOS2 KPF 2 K 30 Lubricating with improper grease may cause movement problems NOTE INTRA SCANNER MECH MAINTENANCE KIT includes Lubricant for Optime guide rails GREASE CRC MOS2 KPF 2 K 30 Same lubricant that is used at SOREDEX production Cleaning and lubricating instructions Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 37
28. starts up by itself after plugging in the power cord Cause Control panel or its cabling defective STANDBY key is closed by itself Check Operation of the keys for example checking the Service Assistant output when pressing the key Solutions Check the cabling Replace the control panel Error Unit goes to standby mode by itself during or after startup Cause Control panel or its cabling defective START or STANDBY key is closed by itself Check Operation of the keys for example by using the Service terminal Solutions Check the cabling Replace the control panel Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 53 79 Troubleshooting based on image errors Improper use of the hygiene accessories Shows a ghost image having possibly shapes of the edge of the protective cover Plate not properly shielded from light with protective cover and hygiene bag between exposure and readout gt gt Part of the image erased by ambient light e Protective cover misused or not used at all e Hygiene bag not sealed properly e Improper non genuine hygiene accessories used Improper X ray settings used Ks Too dark image Some areas showing uniform black gt gt decreased diagnostic value e Too long exposure time Too light Image F Noisy image t Showing only part of the image Showing wrong size of the image Image smaller than IP e Too shor
29. switch defeated closed The tube is used to measure extremely small amounts of light and normal room light and brighter light sources damage an HV activated tube Top cover is held in place with two keyhole locking bars from the inside Top cover can not be opened just by removing the two screws at the rear side TOP COVER REMOVING TO SERIAL NUMBER J811102 3mm allen key e Turn the two screws at the rear counter clockwise and simultaneously push the screw inwards Loosen as long as the screw head starts to raise up o Alternative way loosen both screws 9 10mm 11 12 turns and then push inwards as much as they will go e Lift the top cover off straight upwards gently If the top cover does not come off loosen the two screws slightly more push them inwards and try again TOP COVER REMOVING FROM SERIAL NUMBER J811103 4mm allen key e Turn the two screws at the rear counter clockwise until they stop and lift the top cover off straight upwards gently Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 23 79 Removing Middle Cover e The top cover and black metal cover under top cover must be removed before removal of the middle cover e Loosen the four screws that fasten the middle cover to the base plate and remove the middle cover by lifting straight upward Removing Bottom Cover e The top cover must be removed before removal of the bottom cover e Remove the two connectors J402 J404
30. their factory settings by commanding lt parameter XXX gt XXX factory set value in parenthesis after set value Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 30 79 Firmware FW and core upgrading Firmware and core upgrading is done using s2terminal program CAN NOT be done with Service Assistant utility of the application You do not have systematically to upgrade newest version of firmware and core to all Optime units unless SOREDEX technical support has instructed so But it is recommended to upgrade latest FW and core in case you do any other service SOREDEX strongly recommends to update also the latest FW and core at the same time Using the latest FW and core display graphics file for new Optime versions provides the unit with all features and improvements WHEN UPGRADING BOTH FW AND CORE TO THE NEWEST VERSIONS AT THE SAME TIME THEY WILL BE BACKWARDS COMPATIBLE TO OLD UNITS o Firmware version 0 57 is needed to be able to perform lt gear gt calibration Upgrading requires the following files to be copied to same folder for example C s2terminal DIGORA Optime Classic DXR 50 000 FW and core upgrading Uid srec Firmware file UlDcoreXX pof Core file version XX s2terminal exe Needed to run s2terminal Must be version dated 22 05 2009 or later s2 dll Needed to run s2terminal Must be version dated 21 05 2009 or later W32N55 dll Needed to run s2terminal Must be version
31. to Imaging Plate but also to the HOME optoswitch Reflection to Home optoswitch is an un wanted effect and may cause the Error 033 to occur It is possible to avoid this problem by leaving smaller non painted area to the upper cover see the picture below In DIGORA Optime production new units starting from the serial number J706859 manufactured 21 1 2007 the upper light cover has been modified Check amp Solutions 2 for error 033 First check instructions below if this does not apply see error 032 for more instructions If the Home Opto Switch is defected this problem occurs The condition of the Home Opto Switch can be checked by using s2 terminal or service assistant in the service mode Turn on the unit Open the unit upper cover Run s2terminal or enter the service assistant by pressing Ctrl Alt Shift O keys simultaneously Enter the service mode type s and hit enter Type home and hit enter Move the plate carrier manually by turning the big belt wheel so that the Home Opto Switch will turn on and off When the plate carrier is home closing the Opto Switch connector the text in the service assistant should be Home Opto Switch Close When the carrier is moved away from the switch the status should be Home Opto Switch Open If the switch is defected please change the switch Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 46 79 Error 034 35 41 amp 42 Timeout while
32. trying to get laser sync Cause The mirror scanner amplitude is incorrect Laser laser detector board or mirror scanner is not working properly This can happen if the environment temperature is very high or low Improper firmware core driver and calibration combination See APPENDIX 3 for furher information Check Laser operation and length of the sweeping laser line lt laser 1 gt defeat safety switch Laser must turn on and the length of the line must reach both sensors on the R2700 Laser Detector Board but not exceed too much above or below Cover switch operation lt cover gt Version of R2300 I O board If R2300 revision number is lower than R2 board serial number below 1111 it is recommended to upgrade the board to revision R2 See APPENDIX 1 and 2 for further information Solutions Recalibrate amplitude lt calga gt defeat safety switch Note Verify image geometry if you need to change factory preset for amplitude Make sure the using conditions of the Unit are within specified values Upgrade firmware core driver and re calibrate as informed in APPENDIX Troubleshoot 3 Replace R2300 with R2 or newer If these do not help scanner module may need to be replaced See APPENDIX 1 for more info Error 035 Timeout when waiting the stabilizing of the laser sync NOTE same instructions apply in case of error 041 amp 042 Cause Safety switch open or defective The mirror scanner
33. 10 10 24 79 Calibrations on field service Follow the lt h command gt online instructions they are updated if calibration routine has been modified in the future firmwares Calibrating optimizing the plate carrier inserting position lt calpr position gt Perform lt calpr position gt always before reflective sensor calibration This ensures that the opening of the plate carrier is properly in front of the sensor when plate carrier is at plate inserting position Calibrating the Reflective Sensor plate detector Reflective sensor is used to detect when the protective cover is removed and that the plate is inserted correctly Readout should start only after detecting the black side of the plate Sensor has to be calibrated if o Optime does not start the readout when the plate is correctly inserted o Optime starts the readout with the cover and plate inserted cover not removed o Optime starts the readout even without the plate o After sensor replacement It is a good preventive action to check the sensor operation and calibrate if necessary when performing any other service for Optime Use command lt plate gt to check how detects active black none See lt h plate gt and lt h calpr gt for instructions REFLECTIVE SENSOR CALIBRATION BEFORE FW 0 72 Optime version 01 03 Have NO PLATE in plate carrier lt calpr position gt Measures the optimum load position for the plate carrier optimum position for
34. ACEABLE ONLY AS A WHOLE ASSEMBLY REPLACING NEEDS PROPER CALIBRATION PROCEDURE MECHANICAL MAINTENANCE INTRA CR MECH MAINTENANCE KIT GREASE CRC MOS2 KPF 2 K 30 100ML lubricant used at SOREDEX production CLEANING amp LUBRICATING INSTRUCTIONS Plate carrier guide rails may need cleaning and lubrication on long term Lubricating with improper grease may cause problems TEST TOOLS FOR QUALITY CONTROL AND CALIBRATION INTRA DIGI QC STEP PHANTOM W INSTRUCTIONS SDX INTRA DIGI QC IEC PHANTOM W INSTRUCTIONS Quality Control IEC PHANTOM Both INTRA DIGI QC phantoms tools come with instructions INTRA SCANNER GEOM CALIBR PHANTOM Scanner module calibration after replacement CONDUCTIVE LUBRICANT CW7100 may be required for BNCconnector before ser J708937 ACCESSORIES Imaging Plate collector See ACCESSORY CATALOG External Power Supply See ACCESSORY CATALOG Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 22 79 Removing the Covers The correct order of the removal is important when removing all covers 1 TOP 2 MIDDLE 3 BOTTOM ALWAYS begin the cover removal by opening the top cover first Removing Top Cover NOTE if the top lid is removed or safety switch defective open cable disconnected gt gt Unit goes into error state You can close the safety switch manually after the erasing lamp has been on shortly during the startup sequence gt gt Unit finalizes the startup selftes
35. C Connector for single user interface cable RJ45 straight cable transmit receive swapped at Optime connector Connector for multiuser interface cable RJ45 straight cable CE 0537 Symbol MDD 93 42 EEC Standby To switch Optime on and off Start To start image readout Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 79 79
36. C connector located on the solder side of R2100 e Nocalibrations or configurations required after replacement TIP You can access R2100 and R2200 as follows Remove the top cover Turn Optime upside down Remove the four screws fastening the bottom cover Gently pull out the bottom cover and disconnect the two connectors from R2400 before completely removing the bottom cover Remove the electronics box lid Replacing R2200 Processor Board All factory calibrations and parameter settings are stored in the flash of R2200 These settings must be stored from the original R2200 and configured to the new board If you just replace the board without setting the configuration parameters the unit will not work REFER TO THE INSTRUCTIONS PROVIDED WITH SPARE PART R2200 e Open service assistant from DfW or enter service mode from s2terminal Command lt s gt Command lt conf gt Copy all configuration parameters and paste to Notepad Word etc Save these settings with a filename JXXXXXX_conf for example Alternatively record all parameters manually Open the electronix box lid and replace R2200 with new board Connect all connectors to R2200 and fasten the electronics box lid Insert the scanner mechanism to the bottom cover connect R2400 connectors Connect power and Ethernet connectors Switch Optime on Start command prompt of windows make connection and upgrade latest firmware and core version s as described in this manual Comma
37. D e Replacing field serviceable parts Acronyms used in this manual ADC Analog to Digital Converter Cmd Command DW Application SoftWare Digora for Windows version 2 5 or newer DSD driver The driver used together with an imaging application EMC ElectroMagnetic Compatibility EMI ElectroMagnetic Interference FW FirmWare of the unit HV High Voltage O Input Output IP Imaging Plate IP address Internet Protocol Address typically looks like 192 168 2 11 SXXXX Connector number Msg Message NIC Network Interface Card installed on the computer Optime is connected to PMT Photo Multiplier Tube Photodetector PSU External Power Supply Unit SW Imaging Application Software DIGORA for Windows for example Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 6 79 2 Firmware System Architecture Ethernet The unit Optime Workstation PC Normal mode MAD 9J8MULILJ JOUUBIS Image Data Request Msg ME E Driver Cmd Msg T Driver Cmd Reply Msg i Driver mandatory All messages invisible to the Service mode jeuondo uogeayddyv sursewy Service Terminal User Cmd Msg optional i i i User Cmd Reply Msg All messages i visible to user a Imaging Application DfW 2 5 or newer e End user s interface to acquired images e Handles image archiving and displaying Driver e Handles the connection communi
38. E TERMINAL ccccccccccccccccecscseeeseeesesesesesseeeeenes 40 SELF TEST ENDURANCE TEST ACTIVATED FROM SERVICE TERMINAL ccessseceeeeseeeeeeeeenaes 41 10 BLOCK DIAGRAMS OF ELECTRONIC BOARDS eeessssssvssessssvseensssvseensssnssenennssee 42 11 WARNINGS AND PRECAUTIONS sssssossssssssessssssssccssssssessssesoescssessssosssessocsssocsess 44 OPERATING WARNINGS AND PRECAUTIONS cssssscsccsccecessessesececeecceesenssneeeceececesenesesaeeeeeceeseneneaa 44 SER VICING PRECAUTIONS sp ursine este 44 TROUBLESHOOTING DIGORA OPTIME DXR 50 000 eesessvooessssvveenssvvsvensnnssvesensnsessensnee 45 TROUBLESHOOTING BY USING ERROR CODES ssssseesssvsvesessssvseenssssnesssnnssvessnsnsesennsne 45 ERROR 032 CARRIER HOME TOO EARLY MAYBE STUCK DURING THE EJECT MOVEMENT 45 ERROR 033 TIMEOUT WHILE HOMING CARRIER cccsccccssscccssscecssecesssscesseecesssscssseceseecenseeens 46 ERROR 034 35 41 amp 42 TIMEOUT WHILE TRYING TO GET LASER SYNC cescesseseeseeseenees 47 ERROR 035 TIMEOUT WHEN WAITING THE STABILIZING OF THE LASER SYNC cceceeeeeeees 47 ERROR 036 CONFIGURATION DATA INVALID rsrvrsvvrrnvrrrvrrrsvrsevvesnvvesnressressvvesnvensvrnssvessvvesnvessnreee 48 ERROR 037 CRC INVALID sales dad nanedertasoatineduleuieavie 48 ERROR 038 HIGH VOLTAGE NOT OK ua nedadinetatdedmdeanfimsel 48 ERROR 039 LOG AMP CALIBRATION FAILURE ccccccssscessceesseeseecssecesscesssceseecssecsuscesesceseesuees 49 ERROR 040 CARRIER
39. EM CLOCK DATA BUS ZN Control signals from R2300 Input interface ETHERNET DRIVER CPU Analog inputs from R2100 13 20 24 50 anaing f aya ven apa 1062 US d HV FR 12 13 14 15 16 17 18 19 Multiplex ADC Analog interface Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 control signals to R2100 KNT pty FR 4 1 3 5 7 9 11 1 1 3 12 13 14 15 16 17 18 19 16 18 20 26 34 36 38 High Voltage control signals to R2100 Analog processing 42 79 Control signals from R2200 4313 30 EXT INI R2300 1 0 Block diagram Fe 0 lower control 3013 4301 4 Control signals To R2200 48 14 T ii T ontrol paner drive 24V Erasing lamp driver To R2200 bl LAMP CURR ISIS 2R To R2200 Mirror scanner driver J SYS To R2200 Laser driver Reflect sensor driver 46 34 36 38 1 3 phase step motor driver 1508 1 8 3 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 43 79 11 Warnings and precautions Operating Warnings and Precautions CLASS 1 LASER EQUIPMENT DANGER Any failure to follow the recommendations and instructions in this manual may expose the user to laser radiation exceeding the class 1 specifications
40. J405 T O Ethernet RJ45 to hub or network J406 TO Ethernet RJ45 to PC J407 IN 24 VDC from R2000 external PSU R2500 High Voltage Connector Board e Connects high voltage from HV supply to the Photomultiplier tube PMT J501 OUT HV to PMT J502 IN HV from R2100 power amp analog board R2600 Control Panel e Membrane keyboard which has four led and two keys in it e See user s guide for more detailed description of indicator lights and keys e This panel is connected to the R2400 connector panel J403 signals are routed through R2400 to the R2300 I O interface board Stand by key KEY Power on stand by Start key KEY Readout start Stand by light LED If on R2000 external PSU is properly connected and unit is switched off If off the unit is switched on or PSU is not properly connected RED indicator light LED Error YELLOW indicator light LED Warning GREEN indicator light LED Ready Scanning Energy save R2700 Laser detector board e Contains two pin diodes that are used to synchronize laser movement J701 OUT Laser detecting signal to R2300 I O interface board Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 21 79 8 Field Service Procedures Service policy DIGORA Optime can be sent to Soredex factory for repair if it can not be repaired by e Performing the calibrations and confi
41. Principle requires PMT filter which passes through the blue light but blocks the red light Therefore light proof fastening of the blue filter is essential for proper images Loosened fastening or insufficient light proofness of the filter may allow the red laser light to pass to the PMT In this case the image shows various random shades or show size 2 image in a size 3 length window May also show shade of the imaging plate and or some random patterns caused by laser reflections from internal parts on screen even if reading a non exposed IP See sample images below D Various random shades Shows size 2 image in a or patterns size 3 length window D Shows shade of the IP Shows shade of the size 2 IP and or random patterns and or random patterns in a even with non exposed IP size 3 length window even with non exposed IP The light leak can be caused by two alternative reasons a Filter support ring is loose or not b Filter is loose from the support ring or not fastened light proof fastened light proof CHECKING REPAIRING CAN BE DONE AS FOLLOWS Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 69 79 PMT MODULE REMOVAL AND CHECK 1 Remove the scanner module by loosening the two screws on top 2 Mark the light collector position all around with some sharp tool 4 Disconnect the green connector 5 Pull out the PMT module 6 Check visually if there is doubt for l
42. R 50 000 Service Manual 8201053 rev 3 2010 10 72 79 PMT MODULE RE INSTALLATION 1 Clean the filter front surface properly 2 Check that the insulator foil edge stays half way to the support ring 3 Check that the PMT module is as far inside the light collector as it goes and that the insulator foil is going half way over the support ring 4 Check that the light collector is in marked position b 5 Fasten the two screws on top and one at the bottom to release the PMT module Check after fastening that PMT module insulator foil and light collector are properly aligned Loosen the screws and re adjust the position of PMT module insulator foil and light collector if necessary and fasten the three screws again 6 Connect the green connector Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 73 79 APPENDIX 8 Test after repair After the repair is completed the following tests shall be done e Image quality test with Soredex IEC test phantom e 500 scan endurance test Perform endurance test e Enter s2terminal e Type command lt test 5000 500 gt NOTE Do not use any other numerical parameters after test command Changing the numbers may damage the unit e Remove Ethernet cable from Unit Check for possible errors after endurance test e After endurance test is performed check the Unit panel light status o Flashing red light indicates problem during test o Orange light indicates su
43. SOR CALIBRATION FROM FW 0 72 Optime version 04 gt gt Have NO PLATE in plate carrier lt calpr position gt Measures and sets the optimum load position for the plate carrier lt calpr all gt Follow on screen instructions lt plate gt Check detection as instructed above Calibrating Resonant Scanner Amplitude This may help in case that Optime generates some error related to the scanner module Laser synchronization Degraded image quality message Error 34 amp 35 etc Refer to Technical Info Tl 1086 for more details Necessary after R2300 IO interface board replacement Warm up the unit to the room temperature o Do not ignore the warm up procedure in previous step scanner amplitude is naturally larger when cold with the same driver voltage than in the normal operation temperature Calibrate resonant scanner amplitude by lt calga gt safety switch must be closed If lt calga gt is not completed successfully check that o Laser turns on o Mirror scanner oscillates makes the laser line o Connectors from R2300 O board to the scanner module are OK Note Verify image geometry after performing lt calga gt calga changes the amplitude setting lt ga gt for resonant scanner amplitude Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 26 79 Gear ratio calibration from Firmware ver 0 57 Command lt gear gt If the belt tightness is adjusted or changes by itself during usage that changes a
44. SPOTS STAINS IN IMAGES cccccssscccssececsssccssseceessecesssecesssccesseecessecsaes 55 WEARING OF THE IMAGING PLATES ccccccccsssccssscccsssccesececssececsssccesseceessscesssecesssscesseecessecsaes 55 IMAGE SHOWS DIFFERENT SIZE THAN THE IP USED svvverrnvrnrsvvrnssvvnnssvvnnssvvnessvvnnssvvnnsnvrnssnvvnssnrn 56 FEN 56 SERRATED IMAGE OR SAWTOOTH PATTERN cccssscesssecesssecesssecssssecesssecesssecesssecessesesssesenaess 56 VERTICAL ST S NE RE ERE 56 MiB PROBLEMS NNN 56 INCORRECT DIMENSIONS s cassickoeascsescsiexsdesesysancadunna dab ennsunancensvnacs wedoakscwesduebocnacnasesadeanyoeeseansdescvaeees 56 APPENDIX 1 TROUBLESHOOTING ERRORS 035 041 AND 042 INSTRUCTIONS FOR SCANNER MODULE REPLACEMENT AND CALIBRATION esscssscesseeescees 57 APPENDIX 2 SOLUTION FOR ERROR 039 LOG AMP CALIBRATION FAILURE 61 APPENDIX 3 SOLUTION FOR THE BLANK IMAGE DEGRADED IMAGE QUALITY AND OPTIME FREEZING sssssccasscossssstaoscusncessasscconssesescanssessussessdsessecqsedesoassees 64 APPENDIX 4 INSTRUCTIONS HOW TO REPLACE R2200 PROCESSOR BOARD 65 APPENDIX 5 DOOR AND PLATE CARRIER MECHANISM MOVEMENT RELATED PROBLEMS EE EN EE 66 APPENDIX 6 SERRATED IMAGE PROBLEM cscsscsssssssssssscsssssssssssessessscsssssesseseess 68 APPENDIX 7 DIGORA OPTIME PMT FILTER LIGHT LEAK CHECK REPAIR 69 APPENDIX 8 TEST AFTER REPAIR sscssccscsvesssavecsoactuscossaisccssesenscasacncqusnssesroiasty eonasaneen
45. TJ SOREDEX Service Manual for the DIGORA Optime DXR 50 000 a i Production versions 01 04 NOTE This manual is not a stand alone manual and must be read together with the User s Manual of DIGORA Optime Medical Device Directive 93 42 EEC October 2010 Service Manual for the DIGORA Optime DXR 50 000 Document number 8201053 rev 3 2010 10 Updated English language version Manufactured by SOREDEX Nahkelantie 160 P O BOX 148 Fl 04301 TUUSULA FINLAND Tel 358 10 270 2000 Fax 358 9 701 5261 techsupp soredex com orders soredex com TABLE OF CONTENTS DIGORA Optime DXR 50 000 Service manual 8201053 v 1010 Te INTRODUCTION ccscciccicccccacessccitcccsciccciescteccicssenactessdedestesersctesstnecssasenastescedestebevacssecbenssabenees 6 DISCLAIMER svaie ed eee eee a e a a Eaa 6 COPE NN 6 ACRONYMS USED IN THIS MANUAL sesererevevevnnnnnnnvenennnenevenensnsnenennvenensnnnsnenenensnsnsnnnenensnsnsnsnrnsnsnsnsnsen 6 2 FIRMWARE SYSTEM ARCHITECTURE ccccccccsccssscssssssssssscscccssccsccesscesssesscessoes 7 OPTIME CONNECTORS KEYS AND INDICATOR LED S cccccccccccccccsesseececcsecesssussceseccssseusensnsesses 8 3 INSTALLING AND SET UP wiccsssisiccsccciscssscesisesescsicesescsisesoacsicesecesicesoses vesesas vesoocsicececes seses 9 RECOMMENDED HARDWARE AT INSTALLATION e srerevevevevevenenensnnnevensvrnenevevensnsnsvenenevsvevsnsnsnenensnsesen 9 PRE INSTALLATION REQUIREMENTS eorevevevev
46. UNABLE TO LEAVE HOME POSITION cccccscsceesssceessesesssecesssecessseceseeees 49 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 3 79 ERROR 041 TIMEOUT WHILE TRYING TO GET LASER SYNC AVERAGES cccsceccsseesseseeseeeenees 49 ERROR 042 TIMEOUT WHILE TRYING TO GET LASER SYNC DURING SCAN ersvvvnrrrvnnrrvrnnrrvrnsrnnn 49 ERROR 043 ERASING LAMP BLOWN cccccccsssccessccesssccesseccessscesssececssscesssecesssecesseecetsseceseeees 49 ERROR 044 PLATE REFLECTIVE SENSOR BROKEN DETECTED DURING START UP 5 50 ERROR 045 PLATE REFLECTIVE SENSOR BROKEN CALIBRATION FAILURE 0scceeeeerees 50 TROUBLESHOOTING WITHOUT ACTUAL ERROR CODE AVAILABLE 000 51 ERROR DEGRADED IMAGE QUALITY WARNING IN APPLICATION SW ceceeseseeseeeeeeeeeeees 51 ERROR SHOWS COMPLETELY BLANK IMAGE ovrnrvvrnrsvvnnrevvnnssvvnnsevvnnsnvrnnsnvvnsssvrnssnvsnsrnvsessnvssennn 51 ERROR OP TIME FREEZES ve nedieiednd EER 51 ERROR DOOR MECHANISM RELATED ERRORS ccscccessscecsssccessscecsssccesseecesssccesseecesesceseeees 51 ERROR MAKING A SQUEAKING NOISE WHEN DOOR IS OPENING cccccccseccsssecesssecessseceseeees 51 ERROR NOT EJECTING PROPERLY EJECT FORCE VARIES CHANGING lt EJECT XXXX gt DOES NOT SOLVE THE PROBLEM ascis nccisatencees Genseeustilequntnderoeddatiutelantbeews TE aai a a E aaa aiet 52 ERROR UNIT FREEZING WHILE GOING TO ERROR MODE ccccccsceceessecesssecessseceess
47. W 0 72 lt calpr position gt Measures and sets the optimum load position for the plate carrier optimum carrier position for no plate detection See chapter Calibrating the reflective sensor NOTE PERFORM lt calpr position gt BEFORE lt calpr gt lt Calpr all gt Calibrates reflective sensor follow on screen instructions lt conf gt Shows values of configuration parameters factory setting lt debug 9 gt Drives the plate carrier in activates high voltage and starts to measure the ADC input signal This test is very useful when troubleshooting certain hardware image signal problems Output value on the screen should be 0 zero when scanner door is closed the PMT does not see any light and electronics after it is OK increases if you open the scanner door manually lt debug 9 gt test is stopped with command lt quit gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 14 79 lt home gt lt idle gt lt idle XXX gt lt off gt lt off XXX gt lt plate gt lt test 5000 100 gt lt clients gt lt quit gt lt xq gt lt diagnose gt lt discard gt lt e gt amp lt ec gt lt eject gt Shows status of plate carrier home optoswitch Shows time seconds Optime waits before goes to energy save Sets time XXX seconds Optime waits before goes to standby Shows time minutes Optime waits before automatic shut down Sets time XXX minutes be
48. a connection to computer Enter service mode from s2terminal by command lt s gt Configure all parameters manually as they were on the original board Configure the reflective sensor type Old sensor lt refltype 0 gt new sensor lt refltype 1 gt Configure serial number to the new board command lt serno J XXXXXX gt 2 Check the grounding connection of BNC connector Only before serial J708937 e Before serial number J708937 there is a possibility that the grounding connection of the BNC connector may get weak during time e To improve the ground connection conductive compound is applied as instructed below e Conductive compound is recommended only if Optime has PMT tube manufactured by Sens Tech or Electron Tubes Ltd which uses Multicomp connector see image below In this connector type plastic A can possibly extend beyond GND B and prevent good ground contact to receptacle see image below Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 61 79 Image Multicomp connector with possibly improper GND connection How to lubricate the BNC connector e Add conductive lubricant CW7100 to the BNC connector on the board as in image below e Add lubricant only to the inner surface e Be careful not to shortcircuit the signal pin to the GND by the lubricant Image Properly added conductive lubricant 3 Check the connection and grounding of boards R2100 and R2200 e Open the board connection sc
49. al time 0 57 Gear parameter to compensate effects of belt tension variation e Added configurable gear parameter This can be calibrated only in manufacturing e From serial number J503127 0 60 Ethernet MAC address support for serial numbers above 4095 e Added some service commands to help maintenance e From serial number J604096 0 61 PMT high voltage setting modifications e From serial number J606160 0 62 Ethernet MAC address support for up to 49000 units e From serial number J708338 0 72 Production release for new plate detect reflective sensor From serial number J709614 0 73 FW changes to fix serrated image problem and stretched image problems e Cannot be used for upgrading old units in the field e From serial number J810015 0 74 FW version for upgrading old units in the field to fix the serrated image e Production endurance testing wo PC e From serial number J810502 0 76 fix for various scanner module and laser sync related problems e This fix is supported by scanner driver version 3 3 6 5 recommended to update both e Automatic adjustment improved internal calibration routine for resonant scanner amplitude e To eliminate scanner module related errors Optime showing blank image Optime freezing and degraded image quality messages e From serial number J914769 manufactured from June 24th 2009 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 77 79 DSD and Optime Driver versions DSD version 3
50. alibrated and endurance test performed gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 63 79 APPENDIX 3 Solution for the Blank image degraded image quality and Optime freezing DESCRIPTION OF SYMPTOMS Unit shows white or blank image Image is white or blank even if there was an exposed image on the read plate WARNING Degraded image quality Warning message appears together with the Image The image may be without any distortion or artefacts Optime freezes Imaging Plate is read normally progress bar on DfW gets full but the image never appears on the screen Application may show Cannot read the image from the scanner Optime may not respond to buttons pressed HOW TO FIX THE PROBLEM Upgrade FW 0 76 and core 59 This should fix most of the above described problems If upgrading FW 0 76 does not help or FW 0 76 not available such problems may also be caused by combination of several things and can be corrected by performing the following 3 step procedure NOTE All three steps must be performed in order to repair the problem If you can not perform all steps mentioned below try only 2 lt calga gt when unit in normal temperature Necessary files for the fix Terminal communication files s2terminal exe Must be version dated 22 05 2009 or later s2 dll Must be version dated 21 05 2009 or later W32N55 dll Must be version dated 23 10 2007 or later
51. anics Fastening of the middle cover keyhole brackets made 9 12 2009 Per strengthening stronger J EE Machining change in the plate holder to avoid laser Feb 2010 1016065 en 9 p reflection from the corner in the imaging plate showing as whiter area in lower left corner of the image J i Glue and filter holder changed to fix the loose filter 21 5 2010 1016755 PMT filter glue fix problem Production pr le Modification Notes Explanation DfW version amp build etc version Date Serial Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 76 79 DIGORA Optime FW FirmWare versions 0 43 First production release 0 50 Optime Multiconnect e support for multiple 4 clients 0 51 Optime Multiconnect II e Improvements to multiconnect client handling 0 52 Erase lamp self diagnostic e Improvements to erase lamp diagnostic e From serial number J400772 0 53 Plate erase modifications e Image plate erasing done more thoroughly 0 54 Configurable beeper e Beeper can be disabled through configuration e Fixed problem that prevented shutdown in multiconnect mode e From serial number J501686 0 56 Improved erasing coverage for areas near the plate corner e From serial number J503054 e Newconfiguration parameter netdelay This configurable parameter will add delay in ms between image data packets sent by scanner unit May be used if PC is not fast enough to receive and handle image data packets in re
52. arm up sequence e Wait the mirror scanner stabilizing uses laser close the safety switch after lamp test to proceed without error if the cover is open Drive the plate carrier to loading position Stop flashing the yellow led and turn on the green led if everything is ok If there is no client connected the yellow indicator remains on If the Ethernet cable is not properly connected the yellow indicator flashes 3a ERROR STATE amp error code if everything NOT OK 4 READY for operation if connection to the application SW is OK Standby mode e Goes to standby mode if not operated for a period of time o Factory set default can be changed by commanding lt idle XXX gt XXX time in seconds Powering off e STAND BY KEY pressed shortly gt gt BEEPS but does not power off e STAND BY KEY pressed one second gt gt POWERS OFF Standby mode or error mode e Short pressing of the stand by key gt gt POWERS OFF Automatic shutdown e POWERS OFF automatically If the unit stays in the standby mode for a long period of time o Factory set default can be changed by commanding lt off XXX gt XXX time in minutes Image read but not connected to a driver DfW etc e Image in memory that is not transferred to the driver Drives the carrier in Flashes the orange middle led Will not shutdown automatically Does not allow switching off the power only beeps when pressed until the image is transferred Digora Optime CLASSIC DXR
53. ation troubleshooting Optime is switched off or not correctly connected to the wall outlet Network cable connected to the wrong connector of Optime e One is for a direct connection to the workstation PC Other to the network Defective RJ45 cable Incorrect incompatible dsd ocx or Optime firmware version e If the IP connection does not work try with serial number connection and vice versa Connection is ok but images cannot be scanned e Two or more workstations or clients connected simultaneously to same unit e Command lt clients gt from the service terminal Command output shows if there are more than one client yourself connected Problems on the local network e Ask more information from the network administrator Subnet Configuration problem e Conflict mismatch IP addresses and or subnet mask of the Optime workstation e Command lt ipconfig gt in the Windows command prompt to get the information about the active network settings e Change unit or workstation IP address so that they both belong to same subnet e Ask more information from your network administrator Ethernet link not active Physical Ethernet connection consists of correctly installed cabling and possible switches and or hubs It is called shortly a link If the link is active it does not necessarily mean the unit is physically connected to correct workstation it only means the unit is connected to an Ethernet compatible environment hub
54. cation to the unit e Transfers and manipulates images e Unit cannot operate without Driver There are two alternatives to be used as a driver 1 DSD driver Run from DfW or other imaging application 2 S2Terminal program Run from the command prompt of Windows Service Terminal e Optional part of the driver e Execute user commands e View the service output of the unit There are two alternatives to be used as a Service terminal 1 DSD driver Run from Service Assistant of DfW or other imaging application 2 S2Terminal program Run from the command prompt of Windows Scanner Firmware FW Inside the connected unit e Takes care of the normal unit operations e Operates either in normal mode or service mode o Normal mode Unit is fully operational and images can be acquired o Service mode Unit does not react to any other inputs than those given by the user through service terminal To be activated only from Service Terminal e See operation flow chart in Service Manual for more detailed information on scanner firmware operation Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 7 79 Optime connectors keys and indicator LED s Single or network connection via Ethernet RJ 45 cable Pi Plate collector Control pane N Stand by key Start key Indicator lights a Red Error Kej 8 Yellow Warning TT Green Ready Read out Stand by light Energy save View
55. cause might be thread locker from the screw amp nut See picture below Door mechanism bearing does not rotate freely Make sure the bearing rotates freely Adjust if needed See picture below Lever mechanism not moving properly Check that the fixing nut of the lever mechanism is fastened properly Use thread locker to secure See the picture below NOTE Too tight fixing nut could cause lock up of the lever mechanism and the door would not open properly The rubber flywheel is able to touch the belt See picture below Incorrectly adjusted flywheel may cause abnormal noise or disturb movement and may cause stripes in the picture Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 66 79 Lever mechanism jams Step motor rubber flywheel is able to touch the belt Clearance is too small Bearing must be able to rotate freely Lever mechanism s fixing nut Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 67 79 APPENDIX 6 Serrated image problem Symptom Triangular or serrated artefacts in the image NOTE Original undistorted image can be recovered by using retrieve last image cmd Cause Laser movement timing fails during image readout causing Ethernet image transfer problem m ri eN kb whet ell T Sample images of the triangular artefact serrated image Solution Update the newest firmware version 0 76 or higher Read
56. ccessfully performed test Check the service log e Connect Ethernet cable again e Enter service mode from s2terminal by command lt s gt e Type command lt log gt and double check if there are any NEW error codes which have appeared during the endurance test Sign the service log e Store performed service tasks into Unit service log by typing command lt logsign xxxxxx gt where xxxxxx is free text inserted by service technician to be stored into log o As an example lt logsign John Smith Replaced new scanner module calibrated and endurance test performed OK gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 74 79 APPENDIX 9 DIGORA Optime HW FW core and driver versions DIGORA Optime HardWare FirmWare core and driver versions modifications Production Release First Version Date Serial Modification Notes Explanation DfW version amp build etc FirmWare 0 43 y E First production release 5 2004 Optime Driver 3 03 01 DSD 3 0 3 0 DfW 2 5 RO B68 69 30 12 2004 J400772 FirmWare v 0 52 Improvements to erase lamp self diagnostic MultiConnect requires dsd ocx 3 26 or newer and 02 04 05 2005 J501607 MultiConnect FirmWare 0 52 or newer FirmWare 0 53 Imaging plate erasing done more thoroughly Configurable beeper i Beeper can be disabled with service assistant 12092009 9301686 Firmware v 0 54 Fixed problem that prev
57. ction checking Replace R2100 power amp analog board If the above mentioned steps did not solve the problem replace R2100 with rev 3 No calibrations needed after replacement Replace Scanner Module If the above mentioned steps did not solve the problem and the problem root cause is located in the scanner module it may need to be replaced For more info about scanner module replacement see APPENDIX 1 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 48 79 Error 039 Log amp calibration failure Cause Self check of the internal analog signal amplifier fails Check Are the R2100 Power and analog and R2200 Processor boards firmly grounded J3 and J203 connector type on R2200 CPU board If the connector is SMD type which may have connection problems mostly on the pins closest to the ends of the connector From Optime serial number J606160 14 11 2006 R2200 has through hole connectors Grounding of the BNC connector Logamp test curve values during the Unit initialization PMT and R2100 as instructed in APPENDIX 2 Instructions for Error 038 Solutions See APPENDIX 2 for detailed instructions Solutions for Error 038 Check re solder R2200 SMD flat cable connectors or replace R2200 with version Rev 2 or newer Replace R2100 with Rev 3 or newer Error 040 Carrier unable to leave home position Cause Plate carrier is stuck at home position HOME optoswitch o
58. d observe the movement of the plate carrier o See chapter Drive Belt Cleaning tension check adjustment and replacement in this manual e Clean drive belt motor shaft and drive wheel conveyor belt and it s drive wheels o Use lint free cloth dampened with rubbing alcohol ethanol o See instructions Plate carrier Belt conveyor belt Tension check and adjustment in this manual e Tighten the drive belt if got too loose the plate carrier not moving properly o See instructions Drive Belt Tension check adjust and replacement in this manual e Tighten the plate carrier conveyor belt if gets too loose the plate carrier not moving properly o See instructions Plate carrier Belt conveyor belt Tension check and adjustment in this manual e Clean and Lubricate the plate carrier rails if dusty dirty or lacking lubrication o Use lint free cloth dampened with rubbing alcohol ethanol for cleaning o Use Lithium MoS2 grease CRC SUPER LONGTERM GREASE MOS2 or equivalent Apply thinly and move manually back and forth NOTE Using improper lubrication may cause problems Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 38 79 e Check the movement of the eject mechanism o Use silicone or teflon based fine lubrication if required e Check that the ejecting mechanism is not making noise when moving o Lubricate the spring rod with or teflon based fine lubrication if requ
59. e image vertically FINE TUNING UP DOWN Fine tuning for image vertical centering can be done by changing parameter lt ds gt Maximum allowed change for lt ds gt value is 300 from the factory set value DECREASING lt ds XX gt Moves the IMAGE UP in DfW window INCREASING lt ds XX gt Moves the IMAGE DOWN in DfW window Centering the image vertically COARSE ADJUSTMENT from serial nr J501607 If the image can not be vertically centered by changing lt ds XX gt as instructed above it may be necessary to adjust the plate carrier mechanically up or down as follows Valid from the units manufactured from May 04th 2005 serial nr J501607 Vertical position adjustment of the plate carrier ee BRWN Loosen two small screws and one bigger at the middle on top of the plate carrier Adjust equally with two screws on top tightening moves the plate carrier down Tighten the bigger middle screw on top Tighten the two smaller screws on the top Moving PLATE CARRIER UP Moves the IMAGE UP in DfW window Moving PLATE CARRIER DOWN Moves the IMAGE DOWN in DfW window Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 29 79 Configuration parameters Showing setting configuration parameters FS factory setting e lt CONF gt e lt conf gt e lt parameter gt e lt parameter XX gt Autostart lt autoscan gt e lt autoscan 0 gt e lt autoscan 600 gt Beeper e lt beeper 0 gt e lt beeper 1 gt
60. e safety switch is defeated and the laser is switched on from the service terminal Avoid direct exposure to the beam or its reflections for instance from shiny tools etc High Voltage There is a high voltage circuit between the photo multiplier tube and amplifier card High voltage can be set on when the safety switch is defeated Light Sensitivity of Photo Multiplier Tube The tube is very sensitive to light when it is active Tube is activated when the high voltage is turned on and safety switch defeated closed The tube is used to measure extremely small amounts of light and normal room light and brighter light sources damage an HV activated tube Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 44 79 TROUBLESHOOTING DIGORA Optime DXR 50 000 Troubleshooting by using Error codes e Present error code is shown in application SW and in s2 terminal service software e Error codes are also stored in the service log inside the unit Service log can be read by using S2 terminal or Service assistant for more info see chapter service log e Correct service instructions can be found from the list below by using error code number as a reference LIST OF ERROR CODES Error 032 Carrier home too early maybe stuck during the eject movement Cause The plate carrier is not moving properly This is recognized when the home optoswitch activates too early The plate carrier is hitting the p
61. e sensor can not be calibrated Check Functioning of the sensor with the lt plate gt command Wiring of the plate sensor Solutions Replace cable of plate reflective sensor Replace plate reflective sensor After replacement calibrate sensor as instructed in this manual Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 50 79 Troubleshooting without actual error code available Error Degraded image quality warning in application SW Symptom cause check and solution See APPENDIX 3 Error Shows completely blank image Symptom cause check and solution See APPENDIX 3 Error Optime freezes Symptom cause check and solution See APPENDIX 3 Error Door mechanism related errors Symptom Abnormal door mechanism operation Abnormal noise while door operates Stripes in images Imaging plate size shows wrong in computer screen Check and solution See APPENDIX 5 for instructions ONLY FOR UNITS WITH HINGED DOOR before serial number J501607 Error Making a squeaking noise when door is opening Cause Optime with hinged door Abnormal squeaking noise while the plate carrier slides against the scanner door when door is opening The plate carrier is hitting the plate guide aluminium piece inside the scanner Check Opening of the scanner door for example with command lt ec gt Adjustment of the plate guide must be gap which is less than the th
62. e values for one Optime s lt gear gt calibration Measured the exposed area of the image at DfW X1 36 88 mm Measured the width of the imaging plate X0 41 0 mm 36 88 divided by 41 0 x 57000 51272 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 27 79 Adjusting the Plate Carrier lt eject gt lt load gt and lt start gt Plate carrier parameters are used to control the plate handling positions Adjust these parameters only in case that there is some problem with plate insertion ejection image centering or plate detection and or reflective sensor calibration If adjusted order is 1 lt calpr position gt 2 lt eject gt 3 lt start gt LOAD LOAD AND PLATE DETECTION POSITION Sets the optimum plate carrier position for plate insertion and plate detection opening in the plate carrier is optimally in front of the reflective sensor Plate carrier position for plate insertion and plate detection command lt load XXXX gt e Optimized by performing lt calpr position gt as instructed in this manual EJECT The main idea of lt eject gt parameter adjustment is to set the parameter so that the ejecting mechanism is fully utilized Eject force command lt eject XXXX gt e Bigger value for lt eject XXXX gt Longer eject movement Stronger eject e Smaller value for lt eject XXXX gt Shorter eject movement Weaker eject e Plate carrier must not hit the front end
63. eccccccscceuseseecccesseesueusscecseccseeuueussecssesseesuuausseeseeess 24 CALIBRATIONS ON FIELD SERVICE ssssccccccsececccssecccecsscccccnssceccusscsccunsecccausccceuaesececaneeecceans 25 Calibrating optimizing the plate carrier inserting position lt calpr position gt 25 Calibrating the Reflective Sensor plate detector ssrrrrrrnrnrrnrrnvrrnrrnrrnrrnrrnrrnnrnnnn 25 Calibrating Resonant Scanner Amplitude srrnrrnrnrrrrnrnnrernnnrnrrnnnnrnnrnnnnrnennrnernennenenn 26 Gear ratio calibration from Firmware ver 0 57 Command lt gear gt ssrrrennnnnnnnnrnnnnvrnnnnrre 27 ADJUSTING THE PLATE CARRIER lt EJECT gt lt LOAD gt AND lt START gt J mnnnnrnnnrnrrrnensvnernensenenne 28 Plate carrier position for plate insertion and plate detection command lt load XXXX gt 28 Eject force command NJ 28 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 2 79 Fine tuning the image position horizontally LEFT RIGHT command lt start XXXX gt 28 Centering the image vertically FINE TUNING UP DOWN rmnvrrvrrnnnnrvvnnnnnvnvnrrnnnnrnrsrnnn 29 Centering the image vertically COARSE ADJUSTMENT from serial nr J501607 29 CONFIGURATION PARAMETERS 025 cc0022 sccecaceicenetadaceensdocctecticaceetzetandeatacutceenstadaccdadavdcebensbascdacecenense 30 Showing setting configuration parameters FS factory setting srrrrnrrnnnnrnrnnnnnrnvnnnnnnnnr 30 Autostart lt au
64. ecesseeeesseeees 52 ERROR NOT STARTING IMAGE READOUT WHEN THE PLATE IS INSERTED PROPERLY OR STARTS READOUT WITHOUT THE PLATE OR STARTS READOUT PLATE WRONG WAY ROUND 52 ERROR NO RESPONSE WHILE A KEY IS PRESSED cc ccccsscccsssceesseceessecesssecesssscesseeceseeceseeees 53 ERROR CONTROL PANEL LED s DIM LIT CONSTANTLY OR NOT LIT AT ALL 53 ERROR UNIT STARTS UP BY ITSELF AFTER PLUGGING IN THE POWER CORD ecccceesseceesseees 53 ERROR UNIT GOES TO STANDBY MODE BY ITSELF DURING OR AFTER STARTUP c00000008 53 TROUBLESHOOTING BASED ON IMAGE ERRORS cssccssscessccssccessccssccessceesceescees 54 IMPROPER USE OF THE HYGIENE ACCESSORIES cccccccssseccessccesseecesssccesseecesssecesseecessseceseeens 54 IMPROPER X RAY SETTINGS USED u ccccccsssccesssccessecccsseceessecesssecesseecesssccesseecesssecesseecesssecsseeees 54 GHOST IMAGES SHADOWS oi goisvitiacccosancadacsinadedeicbaceeustdbduntiavgedsandbndeddsabedenebibddesienacesbebalasdbeedes 54 IMPROPER AIMING OF THE X RAY siscsscvsdscvecosataccerensvcvcwsnsadustodsussdeandsdusnsassousedesnbeedebwseudnesteonteowses 54 UNSHARP BLURRED IMAGES sjuende dooocosseousseyssetoustaadesuaselbensatsasiexasthsetonetasdoebeabledean 55 GEOMETRY DISTORTION sisacssaseovsesienccusndpssusinesensiduunctaucaesemansnanscavdeddsaeeseuestevteoasscrstansonutedlancebancte 55 DECREASED CONTRAST SHADOWS SHADING GHOST IMAGES ccccccccecesssecesseecesssecesseeees 55 WHITE OR GREY DOTS
65. ented shutdown in multiconnect mode Release Optime Driver 3 26 DfW 2 5 RO Build 74 06 2005 DSD 3 2 6 DfW 2 5 R1 Build 83 amp 85 Improved erasing coverage for areas near the ip corner Changed MOTORS_ERASE_SPEED from 1500 to 1400 Changed the eject acceleration to start later 27 10 2005 J503054 FirmWare v 0 56 Added netdelay parameter default 0 not used This configurable parameter will add delay in ms between image data packets sent by scanner unit May be used if PC is not fast enough to receive and handle image data packets in real time Added configurable gear parameter This can be calibrated only in manufacturing 9 11 2005 J503127 FirmWare v 0 57 DEFAULTS lt autoscan 0 gt lt beeper 1 gt lt gear 52766 gt 03 25 1 2006 J603878 DfW 2 5R1 Support for the expanded MAC address space Firmware v 0 60 z f i Requires Optime FW version 0 60 or newer and pe e e es Optime driver 3 31 or newer DfW 2 5 R1 B96 it Added some service commands to help maintenance 6 9 2006 J605569 Core v 57 14 11 2006 J606160 FirmWare v0 61 PMT high voltage setting modifications Firmware ver0 62 T11063 T1 1062 for driver update instructions expanded MAC address space 21 6 2007 J708338 Ethernet MAC address support for up to 49000 units Optime Driver 3 34 DSD 3 3 3 21 Note Requires DSD 3 3 3 21 or newer Production Release First tgs ae r version Date Serial Modification Notes Explanation DfW version a
66. erevevevereveneverevennnensnenenensnenenenevenenensnenenenenensnsnsnsnsnsnsnsen 9 EMI INTERFERENCE VIBRATION AND OPERATION WITH UPS evrvrrvvvrnrvrvrvrnrevvrvrnrerererevererererererer 9 INSTALLATION TROUBLESHOOTING evvvrrnrnnvrnnvnnnernrnnnnnrnnnnnnsnernnnnvnnnnnnnsvennnnnvnnnnnnnsvennnnnvnnnenensveneen 10 4 SERVICE TERMINA Disesccccscsccscccccasccccssssocccesssccocesssecscesncsescedssecccedsdecocess eancssncscscnss ccncesvece 11 ACCESSING SERVICE TERMINAL rerovvvsrnrnnrnnvnnnnnnnnnnnnrnnvnnnnnnnnennnsnvnnnnnnnunennnsnvnnnnnensnennnnnvnnnenenesenene 11 NORMAL AND SERVICE MODE OF THE UNIT sscccccssececccccscecccsssccccusssccccanssecccaussecceaneseseeans 12 SERVICE COMMAND PRINCIPLES sccccccccccccccsssssscecccccseessssscecccssseuussusecescesesausuuacseescessseusuenseescs 12 SERVICE LOG seiere reker 13 RECOMMENDED SERVICE COMMANDS ON FIELD SERVICE rrevevrvrvevavevevevevevenenrnevevsnsvsnsvsnsnsnsnsnsnn 14 5 HARDWARE LOCATION OF UNIT COMPONENTS ccccscscssscssscssscssscssscssscvesees 16 COVERS AND SUPPORT STRUCTURE eavuvevernnnnnnennnennnnnnnnrnnnnnnsnennnnnvnnnnnnnsnennnnnvnnnnnnnsvenennnvnnneneneveneen 16 LOCATION OF MAIN PARTS AND COMPONENTS ccccscscssscssssssssssssssssssssssssssssssssssssssssssssssssssanaes 17 UNIT STATUSES AND MODEG ccccccccccssssssscsssssssccsccesecessccsscesscesecssscesecesscesssssssoses 18 HARDWARE ELECTRONICS ccccccccccssossscsssossccscccsscessccsscesscesecesece
67. esting J811964 Plate reflector reading improvements to ensure proper i reading result Included also sampling changes to Releasedate Manufac l disable wrong NONE readings 9 9 2008 tured Firmware v 0 75 3B 8 Motor step count calibration after eject In earlier FW 2008 versions Home position was changed if plate carrier hit to the unit front limit 04 NOTE Release date is later because all packed units were updated with newest FW BNG connector GND contaci Cross compatible BNC on all PMT modules used from January 2009 secured WITHOUT NEED OF beginning of 2009 gt gt no conductive grease required CONDUCTIVE GREASE ginning P g quired Err39 improvements Problem Error 39 PE JEG m2100 reva Re defined the self test calibration routine by hardware modification Change needed to fix this R36 1k5 gt 1k2 R28 1k2 gt 1k5 Automatic adjustment improved internal calibration Firmware v 0 76 routine for resonant scanner amplitude DSD version 3 3 6 5 To elimi l l 24 6 2009 J914769 To eliminate scanner modu ere ated errors pais See APPENDIX 3 Optime showing blank image Optime freezing and Tl 1086 amp TI 1087 degraded image quality messages DSD version 3 3 6 5 supports this fix with FW 0 76 10 8 2009 J914992 Plate sensor R2 Plate Sensor R2 led glued new layout Insulation under stepper motor Nylon washers under both stepper driver EMC 1102003 NN E R E enclosure First R2300 brd sn 5814 9802325 SDX Top lid closing mech
68. flash configuration memory on R2200 Processor board is corrupted Proper configuration data is lost Solutions Re configure or replace R2200 processor board as instructed in this manual Error 037 CRC invalid Cause The flash memory on R2200 Processor Board has been corrupted Solutions Upgrade the firmware Replace R2200 Processor Board Error 038 High voltage not ok NOTE same instructions apply in case of error 039 Cause High voltage check failed before the scan or during initialization Check Check that the safety switch is working properly lt cover gt Check PhotoMultiplier Tube PMT cabling Check the R2100 Power and analog and R2300 Q interface board Check as instructed in APPENDIX 2 Solutions Check if the cover safety switch is working properly Enter service mode from s2terminal by command lt s gt Command lt cover gt shows the status of safety switch When the cover is in place system should reply Object cover is at 1 When cover is not in place system should reply Object cover is at 0 If the command lt cover gt shows wrong status first replace the safety switch If this does not help then replace the R2300 IO Interface board Try solutions of APPENDIX 1 Check photo multiplier tube PMT cabling and grounding Follow the HV and signal cabling from PMT to the R2100 power amp analog board Perform visual check Follow instructions of APPENDIX 2 for BNC ground conne
69. fore automatic shut down Shows reading of the plate detect reflective sensor Makes Optime run self test 100 times with 5 sec pause You can vary the parameters instead of 5000 and 100 as you wish lt test gt is not functioning in service mode Shows the ip addresses of the client s connected to Optime Exits service mode Exits s2terminal program from command prompt of Windows performs self diagnosis Note that you have to pres the Optime keys discards the image from memory If there is an un transferred image in unit memory unit does not start to read new imaging plate and does not respond pressing of any keys Commanding lt discard gt releases Unit for activity does not delete the image from memory but sets the image information as like it should have been transferred to computer Test the eject movement of the plate carrier Sets the carrier movement length for plate ejecting increase the lt eject gt value if not properly ejected decrease the lt eject gt value if plates are go outside plate collector lt erase 1 gt lt erase 0 gt Switches erasing lamp on off lt laser 1 gt laser 0 gt Switches laser on off lt load gt lt refltype gt lt reset gt Sets the carrier position for plate feed Changing lt load gt may be needed if calpr fails Show set the type of reflective sensor Default value is 1 from serial number 709614 New type of sensor Refltype 0 before that resets Unit
70. ges gt Dust or stains on the imaging plates Any extra particle on top of the IP is visible on the image e Clean the plate s replace if cleaning does not help e Pay attention on IP handling storing and maintenance DIN earing of the imaging plates W Scratches e Clean the plate s replace if cleaning does not help e Pay attention on IP handling storing and maintenance Most propably caused by wearing of the IP e Clean the plate s replace if cleaning does not help Can be caused by moisture or improper cleaning e Pay attention that plates are handled cleaned and stored d as instructed Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 55 79 Image shows different size than the IP used Shows too big too wide image compared to the IP used Objects stretched horizontally e Belt slipping plate carrier movement too slow EXPOSED IP SIZE gt SHOWS TOO WIDE Shows too small too narrow image compared to the IP used e Too short exposure time used e X ray cone cut caused by improper aiming of the X ray EXPOSED IP SIZE SHOWS NARROW x Shows circular shadow e Exposure from the wrong side of imaging plate Circle on image Serrated image or sawtooth pattern Shows triangular sharp artefacts on the horizontal edge e Upgrade latest FW as instructed e See Appendix Serrated image problem Vertical stripe
71. gurations instructed in this manual AND OR e Replacing field serviceable parts Replaceable parts available spare parts for field service Refer to spare parts manual for item numbers 1 R2100 Power amp Analog Board 2 R2200 processor board spare part 3a R2300 I O interface board DXR 50 to serial numberJ709613 and below 3b R2300 I O interface board DXR 50 from serial number J709614 4 R2400 backpanel DXR 50 Connector Panel Board 5 R2600 Membrane keyboard Control Panel 6a Reflective Sensor from Optime v 4 from serial J709614 6a1 Reflective sensor cable from Optime v 4 from serial J709614 6b Plate Reflective Sensor spare part to Optime v 1 v 3 to serial number J709613 and below 7 Home Opto Switch w cable 8a Erasing Lamp 8b Erasing lamp socket w cable 9 Safety Switch DXR 50 10 Microswitch support DXR 50 Safety switch holder 11 Top cover Optime 12 Upper cover DXR 50 Middle cover 13 Lowest cover DXR 50 Bottom cover assembly and labels 14a Intra CR scanner module assy Optime scanner module assembly spare part NEW Alternative for refurbished scanner module 14b REFURBISHED scanner module assy Optime scanner module assembly spare part 1st recommended option More economical way Requires the defective assembly to be returned to SOREDEX for refurbishing Does not include the safety switch holder take these from the original module SCANNER MODULE CONTAINS NO FIELD SERVICEABLE PARTS REPL
72. ickness of the imaging plate Solutions Lubricate with some fine silicone or teflon based lubricant the two lower scanner door notches which are opening the door Adjust the plate guide by loosening the two fastening screws from top Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 51 79 Error Not ejecting properly Eject force varies Changing lt eject XXXX gt does not solve the problem Cause Belts are slipping Plate carrier eject or door opening mechanism not moving properly Check Command lt e gt or lt ec gt and observe the movements of Plate carrier Door and eject mechanism See APPENDIX 5 for instructions Solutions Clean the belts and drive wheels amp shafts and tighten the belt if necessary as instructed in service manual See APPENDIX 5 Fix the plate carrier door and eject mechanism Error Unit Freezing while going to error mode Cause Log file corrupts while unit saves data to log Check amp Solution Command lt log clear gt Error Not starting image readout when the plate is inserted properly OR Starts readout without the plate or Starts readout plate wrong way round Cause Reflective sensor not detecting the imaging plate properly Bright ambient light is disturbing the sensor detection Wrong lt refltype gt after CPU replacement Check Insert plate check the lt plate gt output Should be BLACK when plate is
73. ight leak Check by pulling bending if the filter support ring or the filter is loose After finding out the possible cause for light leak either e Light seal the problem point with Loctite 480 black silicone etc the light leak may be either between filter and support ring or between support ring and metal cylinder or e Follow the instructions below to re attach Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 70 79 PMT FILTER SUPPORT RING ATTACHMENT REPAIR Remove any silicone adhesive residue from the outer surface of the support ring A Use sandpaper to clean and roughen the outer surface of the ring 3 Clean the outer surface using tissue cloth dampened with rubbing alcohol 4 Apply LOCTITE 480 adhesive black thinly on the outer surface of the ring 5 Push ring firmly in it s place on the PMT module Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 71 79 PMT FILTER ATTACHMENT REPAIR 1 Remove any silicone adhesive residue from the surface and edge of the support ring 2 Use sandpaper to clean and roughen the inner surface of the support ring 3 Clean the filter surfaces and edges using tissue cloth dampened with rubbing alcohol 4 Clean the inner surface using tissue cloth dampened with rubbing alcohol 5 Apply LOCTITE 480 adhesive black thinly on the inner surface of the ring 6 Push filter firmly in it s place on the ring Digora Optime CLASSIC DX
74. indicators on R2100 J101 YO Generic parallel data I O to and from R2200 processor board J102 OUT Laser power to R2300 I O interface board J103 IN Measured signal from PMT J104 IN 24 VDC power from R2300 I O interface board J106 OUT HV to PMT through R2500 high voltage connector board J107 OUT 5 VDC power out to R2200 processor board D2 LED HV active Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 19 79 R2200 Processor Board System clock amp CPU System configuration flash memory Flash not removable so the corrupted flash can be fixed only at the factory General purpose SDRAM memory Ethernet controller amp Ethernet interface to R2400 connector panel ADC Connectors switches and indicators on R2200 J201 I O JTAG connector for board initialization purposes only J202 I O JTAG connector for board initialization purposes only J3 I O Generic parallel data from R2300 I O interface board J205 IN 5 VDC power in from R2100 power amp analog board J203 I O Generic parallel data from R2100 power amp analog board J204 I O Ethernet to from R2400 connector panel board S3 KEY Firmware reset switch D4 LED Ethernet operates at 10M speed D3 LED Ethernet operates in Full duplex mode D2 LED Activity DI LED Ethernet operates at 100M speed Onhan oikein R2300 I O Interface Board I
75. inserted Should be ACTIVE when plate cover is inserted Should be ACTIVE when plate is wrong way round Insert plate properly and see that there is tolerance enough lt plate gt output should remain BLACK even when deflecting tilting plate 3mm to left Is there anything reflective in front of the sensor for example bite cover or piece of it Solutions Check the cabling Remove if there is anything extra in front of the sensor Eliminate the possible bright light disturbing the detection Calibrate sensor as instructed in calibration instructions in this manual lt h calpr gt lt calpr gt Replace the sensor and re calibrate Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 52 79 Error No response while a key is pressed Cause Switch of the control panel is not closing when a key pressed Check Operation of the keys for example with command lt diagnose gt Note that diagnose command asks you to press the keys during at the end of the test Solutions Check the cabling Replace the control panel Error Control panel LED s dim lit constantly or not lit at all Cause Control panel or its cabling defective Check Operation of the LED s with command lt diagnose gt Note that diagnose command asks you to press the keys at the end of the test Solutions Check the cabling Replace the control panel or the connector panel board Error Unit
76. ired e Check that the plate carrier is not hitting the plate guide aluminium block beside the erasing lamp reflector o Between plate carrier and plate guide there must be gap which is less than the thickness of the imaging plate o Adjust the plate guide by loosening the two fastening screws from top if necessary e Check that the plate carrier is not hitting the light collector cylinder reflecting aluminium o Must be about 0 5mm clearance in between e Check the bearings and shaft fastenings o Check that the brass or rubber flywheel on the motor shaft is not touching the frame or the belt o Check that the plate carrier belt drive pulley close to front plate is properly fastened with set screw Optime with hinged door to serial number J501606 e Lubricate the two lower scanner door notches which make the plate carrier to activate the door to open with some clear lubricant silicone teflon etc Optime with sliding door from serial number J501607 e Check the sliding movement of door and movability of all mechanism joints o Use silicone or teflon based fine lubrication if necessary Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 39 79 9 Diagnostics Self diagnostics ADC input reading test lt debug 9 gt activated from service terminal This test is very useful when troubleshooting certain hardware image signal problems Have all covers installed Command lt debug 9 gt from service mode
77. ject performance Command lt e gt or lt ec gt and observe the plate eject performance lt eject 9500 gt observe plate ejecting Increase the value XXXX of lt eject XXXX gt by increments of 500 command lt e gt or gt ec gt until the plate ejects Add 1500 to the value with which the plate was ejected and command lt eject YYYY gt YYYY value XXXX when the plate was ejected 1500 Example If the plate was ejected with 11500 command lt eject 13000 gt Command lt e gt or lt ec gt and observe the plate eject performance with all plate sizes Eject adjustment from serial number 709614 v 4 gt gt new reflective sensor lt refitype 1 gt NOE OND o lt eject 13000 gt while in service mode lt calpr position gt Check that the plate carrier is 0 5 2mm out from the unit door Insert size 0 plate if available it is the most critical size for eject performance Command lt e gt or lt ec gt and observe the plate eject performance lt eject 13500 gt observe plate ejecting Increase the value XXXX of lt eject XXXX gt by increments of 500 command lt e gt or gt ec gt until the plate ejects Add 1500 to the value with which the plate was ejected and command lt eject YYYY gt YYYY value XXXX when the plate was ejected 1500 Example If the plate was ejected with 14000 command lt eject 15500 gt Command lt e gt or lt ec gt and observe the plate eject performance with all plate sizes Centering th
78. l the self test procedure has finished this takes 15 60 s and make sure the unit indicates the cables being properly connected It is recommended to use network cards from the major brands cheap generic cards may cause problems Here is a quick short list on recommended NIC manufacturers o Intel card or integrated onto motherboard 3Com Linksys D Link Netgear EMI interference vibration and operation with UPS Unit is tested as required by the medical device standards However this testing does not guarantee that the device is totally immune to all possible interferences The heavy levels of EMI will disturb the imaging chain and so the scanner may reject the calibration during the power up or show as interference on the image In addition to EMI also pure mechanical vibrations even with small amplitudes will cause the same effect if the vibration frequency is in the certain range One practical example of vibration origin is a computer reading CDROM possibly a bit out of balance next to the unit If the unit is connected to the UPS Uninterruptible Power System Check that the UPS is classified as medical device and also check the manual if there are any recommendations for its placement etc The UPS may also generate mechanical vibrations at the frequency the unit is sensitive to so try to locate the UPS on the floor for example Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 9 79 Install
79. late guide aluminium piece inside the scanner The plate carrier is hitting the light collector Eject mechanism is jamming the plate carrier movement Belt s slipping Home opto switch is broken Check Movement of the plate ejecting system lt e gt lt ec gt Movement of the plate carrier the gear belts and belt wheels Belt tightness check and cleaning Adjustment of the plate guide and light collector must be about 1mm gap Operation of the home optic switch lt home gt Solutions Adjust the plate guide by loosening the two fastening screws from top and re tighten Adjust bend slightly the light collector cylinder Clean the belts and drive wheels amp shafts and tighten the belt if necessary as instructed in service manual Clean and lubricate the gliding parts as instructed in service manual Check re solder R2200 flat cable connectors if SMD type or replace R2200 with version R4 Replace R2100 with rev 3 or newer Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 45 79 Error 033 Timeout while homing carrier Cause The plate carrier is not returning to home position quickly enough This is recognized by the home optoswitch not activated when supposed to Solution 1 for error 033 before serial number J706859 In the upper light cover see picture below there is a non painted area to improve erasing This area reflects the light from the erasing lamp not only
80. lso the reduction gear ratio of Optime s plate carrier drive Incorrect gear ratio causes error to horizontal slow scanning dimension of images Correct gear ratio has to be set by calibrating lt gear gt parameter as instructed below When lt gear gt is calibrated correctly the image measurements will be exact In addition this improves the precision and functionality of automatic plate size detection prevents for example size 2 ip to be shown in size 3 window of DfW If the belt tightness has been changed or adjusted you have to upgrade firmware 0 57 and perform lt gear gt parameter setting You need to take an X ray image with some kind of phantom image must not be uniform gray to be able to perform lt gear gt setting Instructions for lt gear gt parameter setting can be found with command lt h gear gt from service mode lt gear gt ratio calibration instructions Syntax lt gear ratio gt Sets the reduction gear ratio for plate carrier movement e Must be set directly after the belt tension has been adjusted e Default value is 54185 e Typical values for different belt tightness and other variations range from 51000 to 57000 e Greater difference from the default almost certainly means that the belt is slipping or the measurement for gear is made incorrectly Follow the procedure below to adjust the gear parameter 1 Check that super resolution is selected set the resolution to super as follows e Options
81. mp build etc Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 75 79 Producton Release First Modification Notes Explanation DfW version amp build etc version Date Serial Improved plate detection Firmware v 055 MultiConnect 4 gt gt 8 15 11 2007 s7og614 Core v 58 NOTE New reflective sensor and R2300 IO brd are not New rengeliye sensor compatible to old units and vice versa New R2300 lO board version SEE TI 1067 for more details FW changes to fix serrated image problem and Firmware v 0 73 stretched image problems 21 1 2008 J810015 Core v 59 NOTE THIS FIRMWARE VERSION 0 73 IS ONLY FOR PRODUCTION NOT FOR FIELD UPDATE Field update version for all units to fix serrated image 0008 J DE Ne 0 74 problem and stretched image problems Optime driver 3 34 DfW 2 5 r2 build 100 22 009 ae DSD 3 3 5 0 SEE TI 1074 for more details Global introduction of DT plates in new packages Plate endurance improvements more robust IP Optime 2008 v 4 material Image quality and sensitivity improvement clearer 12 5 2008 J811103 COMMERCIAL release of the image with less dose new Optime version 4 DT IDOT plates launched globally Unit cover opening made easier and more logical Easened removal of the inner light shield cover Thumb screws Motor driving ramp fix with low current to ensure door closing after production t
82. n problems Instructions how to replace R2200 Processor Board All factory calibrations and parameter settings are stored in the flash of R2200 These settings must be stored from the original R2200 and configured to the new board Enter service mode from s2terminal by command lt s gt Command lt conf gt Copy all configuration parameters and paste to Notepad Word etc Save the file Replace R2200 with new board Switch the Optime on and make a connection to computer Enter service mode from s2terminal by command lt s gt Configure all parameters manually as they were on the original board Configure the reflective sensor type Old sensor lt refltype 0 gt new sensor lt refltype 1 gt Configure serial number to the new board command lt serno J XXXXXX gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 57 79 2 Check if the cover safety switch is working properly Enter service mode from s2terminal by command lt s gt e Command lt cover gt shows the status of safety switch When the cover is in place system should reply Object cover is at 1 When cover is not in place system should reply Object cover is at 0 e f the command lt cover gt shows wrong status first replace the safety switch If this does not help then replace the R2300 IO Interface board Check if the laser is functioning properly Enter service mode from s2terminal by command lt s gt Open the Unit cover Close the e
83. nclosure safety switch Type command lt laser 1 gt This switches the laser on See if the laser beam is sweeping normally Amplitude must be large enough for the sweeping laser beam to reach the both of the sensors on the R2700 Laser Detector Board e If the laser beam is not sweeping normally first replace R2300 I O interface board If this does not solve the problem then replace the scanner module e o o o o w 4 Check if there are several errors 35 41 or 42 in the error log In the Unit error log if there more than 5 error messages from the groups 35 41 or 42 OR if the image has vertical stripes and if the above mentioned steps did not fix the problem scanner module may need to be replaced Replacing the scanner module e Replace the scanner module o Refer to instructions provided with the spare part scanner module e Then calibrate the scanner module as instructed below Instructions on how to calibrate the scanner module Enter service mode from s2terminal by command lt s gt lt calga gt Type command lt autoscan 0 gt Type command lt dx0 0 gt Type command lt dx1 0 gt Type command lt ds 0 gt Exit from the service mode by command lt quit gt Take a reference exposure by using recently erased size2 imaging plate and a calibration tool see image below o Use 500uGy dose tolerance 25uGy with an uniform x ray field o Distance between the X ray source and an imaging plate is 1meter o Imaging plate protective cove
84. nd lt s gt e Configure all parameters as they were on the original board except calpr active black none e Configure the reflective sensor type o lt refltype 0 gt For units before serial number J709614 with original plate sensor type o lt refltype 1 gt For units from serial number J709614 with new plate sensor type e Calibrate reflective sensor as instructed in this manual e Configure serial number to the new board command lt serno J XXXXXX gt e f R2200 does not boot at all and you do not have the original configuration values available you must get the original factory set configuration data from Soredex techsupp Replacing R2300 I O Interface Board e Perform lt calga gt after replacement Refer to chapter calibrations on how to do this Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 33 79 Replacing R2400 Connector Panel Board 1 Remove all covers 2 Disconnect the internal connectors from R2400 3 Remove the two screws fastening R2400 to the bottom cover 4 Check that the power and Ethernet connectors are fitting properly in their openings when installing the new R2400 Connector panel board Replacing R2600 Control Panel Control panel is available individually or as attached to the bottom cover Refer to spare parts manual for available options Remove the defective R2600 control panel and install the new one as the original was Disconnect J403 from R2400 Remove the
85. nections are not OK self test routine fails and error is displayed in this case misleadingly giving an error plate reflective sensor broken Check Functioning of the sensor with the lt plate gt command Wiring of the plate sensor Wiring of the PMT Check that grounding connections are OK PMT functioning according following instructions e Enter service mode command lt s gt in s2terminal e Command lt debug 33 gt wait until unit has driven the image plate holder inside the unit and that unit door is closed properly e Press start button to stop the movement e Command lt hvtest gt if PMT is OK results are as follows Service gt hvtest HV feedback with dac values 0 50 and configurated HV 0 0 50 8199 NOTE Value for 50 is may differ from 8199 value is individual for each PMT HV 161 16383 Service gt If PMT is defected results are as follows Service gt hvtest HV feedback with dac values 0 50 and configurated HV 0 16383 50 16383 HV 161 16383 Service gt Bolded values are not ok PMT ground signal is broken Solutions Replace cable of plate reflective sensor Replace plate reflective sensor After replacement calibrate sensor as instructed in this manual In case the PMT is found to be defective replace the scanner module and perform all necessary calibrations as instructed in APPENDIX 1 Error 045 Plate reflective sensor broken calibration failure Cause Plat
86. nterface for multiple control feedback and interface signals from and to R2200 processor board Contains main power switching and multiple input output functions of the scanner Controls erasing lamp on off and generates a feedback of lamp current to CPU Connectors and indicators on R2300 J301 I O 24VDC in from R2400 and 24VDC power on off to R2100 power amp analog board J302 I O R2600 control panel standby key amp light through R2400 connector panel board J303 OUT Erasing lamp 24VDC J304 OUT Plate carrier motor drive J305 I O R2600 control panel start key amp 3 indicator lights through R2400 J306 IN R2700 laser detector board J307 IN 5VDC laser power from R2100 J308 OUT Power and control to laser diode in the scanner module J309 IN Plate carrier home position optoswitch J310 IN Safety switch J311 I O Plate detect reflective sensor J312 I O Mirror scanner assembly drive and feedback BUZZI BEEP The unit audio sub system Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 20 79 R2400 Connector Panel board e Passive board for external connectors and internal signal routing Connectors on R2400 J402 I O Ethernet to from R2200 processor board J403 I O R2600 control panel board key and led signals to from R2300 J404 I O 24 VDC to R2300 I O interface board and R2600 control panel signals to from R2300
87. o the service log e You can see the performed service procedures e Always start the service work by checking unit service log for error messages After the service work is done sign the service log Then it later displays what service actions have been done for the unit TIP Copy the contents of the service log paste it to Notepad and send to Soredex Technical Support by Email This helps SOREDEX to give troubleshooting support lt h log gt Shows the help for Service Log usage lt log gt Shows the contents of Service Log after the latest service signature lt log all gt Shows the whole contents of Service Log lt logsign gt Signature describe what kind of service you have performed Example lt logsign plate was not erased John Smith replaced the erasing lamp gt gt gt saves plate was not erased John Smith replaced the erasing lamp to the service log Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 13 79 Recommended service commands on field service Service commands may vary on different unit firmware versions Use always online help of the service commands they are up to date with the unit FW All service commands are not visible at service mode help menu some of them are at s2terminal help menu lt xh gt lt S gt lt autoscan 0 gt lt autoscan 600 gt lt beeper 0 gt lt beeper 1 gt lt log gt Enters service mode Only service commands can be e
88. of rear Power connector PC connector Hub connector Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 8 79 3 Installing and Set up Refer to installation manual for detailed installation instructions Recommended hardware at installation Following items help you to troubleshoot possible installation problems Laptop computer with o DW 2 5 or above installed o s2terminal exe s2 dll and W32N55 dll files copied to folder c optimeservice o Known working configuration with Optime RJ45 UTP network cable known as working Switch 10 100mbs known as working Pre installation requirements Digora Optime only works with the compatible imaging application software DfW versions 2 5 or above support Digora Optime Necessary drivers of the imaging application shall be installed also during software installation Refer to the DfW installation manual for more information In order to connect to the network a unique IP address for the unit is needed Unique IP can normally be inquired from the local network administrator If several workstations are going to share the unit multi connection determine which workstations and workstation names will be used Administrator privileges are needed to do the installation Multi connection installation requires plenty of time compared to normal installation Arrange enough time Make sure the PC s and the unit is correctly connected Switch the unit on Wait unti
89. r and hygienic bag shall always be used when the imaging plate is transported after the calibration exposure o Calibration must be done within 5 minutes from the exposure IMPORTANT In order to perform this task successfully fixed test set up is highly recommended Image Calibration tool with imaging plate inserted Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 58 79 e Type command lt calibrate gt DO NOT PRESS ENTER YET NOTE NOT IN SERVICE MODE Insert size2 imaging plate which has exposure with reference setup Press Enter button immediately after placing the imaging plate on the carrier Type command lt xi gt Calibration results are now visible on the computer screen Enter service mode from s2terminal by command lt s gt Enter the calibration results manually by typing lt dx0 XXXXX gt where XXXXX is the number seen on the computer screen earlier see image below e Type command lt dx1 XXXXX gt where XXXXX is the number seen on the computer screen earlier e Type command lt ds XX gt where XX is the number seen on the computer screen earlier e Type lt autoscan 400 gt or lt autoscan 0 gt if you want to have manual start by pressing e Take an empty exposure with size2 imaging plate and 500uG dose Use the imaging plate protective cover and hygienic bag e Scan the exposed imaging plate normally e Fine tune the image area position as instructed below eX s2terminaLexe
90. r it s cabling is defective R2300 O interface board is defective either the motor drive or HOME optoswitch circuitry Check amp Solution See error 032 for instructions Error 041 Timeout while trying to get laser sync averages Cause Problem with laser synchronization Laser sync check failed before the scan or during initialization Check amp Solution See errors 034 035 and APPENDIX 1 for instructions Error 042 Timeout while trying to get laser sync during scan Cause Problem with laser synchronization Laser sync failed during the scan Check amp Solution See errors 034 035 and APPENDIX 1 for instructions Error 043 Erasing lamp blown Cause Erasing lamp or cabling defective Improper lamp condition monitoring feedback the lamp itself might be OK Check Erasing lamp try lt erase 1 gt from the service terminal R2300 version rev 2 from serial number J819566 has improved lamp monitoring circuitry Solutions Check the cabling or replace the lamp Replace R2300 to rev 2 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 49 79 Error 044 Plate reflective sensor broken detected during start up Cause Plate sensor is not working properly during start up PMT grounding connection problems may be problem with the internal connection of PMT Firmware checks HV voltage every time during self test after unit is powered In case the PMT grounding con
91. rass or rubber flywheel so that the eject mechanism starts to utilize The belt must not slip during the eject movement spring is compressed most resistance for the carrier movement e Command lt ec gt press start and observe the movement of the plate carrier ADJUSTMENT 1 Loosen the four motor fastening screws 1 2 to 1 turn equally 2 Adjust the belt tension with adjustment screw Start adjustment with very low tension 3 Rotate the big drive wheel and increase tension gradually until the motor shaft rotates along with it 4 issue the lt ec gt command from the service terminal press start Plate carrier movement must not stop when the motor speed current is changed to lower setting this happens at the moment when the inwards movement of the carrier is slowed down Observe that the plate carrier moves all the way including the whole ejecting mechanism movement and does not but perhaps barely slip any more Tighten adjusting screw one additional full round Tighten the four motor fastening screws Loosen the adjustment screw 1 4 round Command lt ec gt press start and observe the movement of the plate carrier Perform lt gear gt calibration as instructed in this manual SN REPLACEMENT Refer to drawing below and perform above mentioned adjustment procedure REPLACEMENT 1 REPLACEMENT 2 Remove the shaft Move the drive wheel and replace the belt locking washer ADJUSTMENT 2 Adjust to the limit that
92. rews and check the screw length o Should be M4 6mm o If the screws are longer they are not grounding the boards properly o Replace with m4 6mm Use Thread Locker Loctite 243 Check Logamp test curve values during the Unit initialization Open service assistant Switch on the Unit Read the initialization values o 2 lowest Logamp test curve parameters must be within the values stated in brackets see below parameters in bold red font o If parameters are out from the bracketed range the R2100 power amp analog board must be replaced No calibrations needed after replacement e o h Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 62 79 Connected to Unit Software version 0 75 Core version 59 Serial number J400627 LogAmp input offset dac2b 122 LogAmp output offset dacla 129 Output amp offset daclb 229 Example of OK values Logamp test curve 0 0 1500 Calibration result 13871 is 13871 13000 15000 within the range 13000 15000 EE sidste ENE Calibration result 16383 equals Syne stabilization with the range 16383 FENNT FENNT rand 5 Trouble shoot PMT and R2100 power amp analog card e If the above mentioned steps did not solve the problem the root cause is located either in PMT or in R2100 board How to determine which component must be changed e Detach the BNC connector from R2100 e Close Unit covers with BNC connector not connected e Switch
93. river 3 32 No Digora Optime related changes DSD version 3 3 3 21 Digora Optime driver 3 34 Rolled back version 3 3 3 20 changes so that build 21 is based on build 19 Fixed issues when sending IP to scanner with new S2 dll S2 dll v 1 3 0 0 or later required for Vista compatibility Expanded Optime MAC addresses starting from 00 16 BF 00 60 00 and ending to 00 16 BF 00 FF FF J708192 J708338 DSD version 3 3 4 x and above DSD converted to Visual Studio 2005 MFC 8 0 runtime libraries are now being used DSD version 3 3 4 4 Digora Optime driver 3 34 Expanded Optime MAC addresses starting from 00 16 BF 00 60 00 and ending to 00 16 BF 00 FF FF J708192 J708338 DSD version 3 3 5 0 Digora Optime driver 3 34 No Digora Optime related changes DSD version 3 3 6 2 Digora Optime driver 3 35 DSD version 3 3 6 5 Fix for Optime operation may freeze during normal imaging plate read out See APPENDIX 3 amp TI 1086 for more information DSD version 3 3 6 6 See Tl 1087 for more information Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 78 79 12 Classification IEC60601 1 Class I equipment Continuous operation EN 60529 IPXO enclosed equipment without protection against ingress of liquids Laser Laser class I product Class 3B laser inside 13 gt gt ef O oO Q N o e Labeling Dangerous Voltage Laser Radiation Direct Current D
94. rminal by command lt s gt Command lt conf gt Copy all configuration parameters and paste to Notepad Word etc Save the file Replace R2200 with new board Switch the Unit on and make a connection to computer Enter service mode from s2terminal by command lt s gt Configure all parameters manually as they were on the original board Configure the reflective sensor type Must be lt refltype 1 gt Configure serial number to the new board command lt serno J XXXXXX gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 65 79 APPENDIX 5 Door and plate carrier mechanism movement related problems General explanation Left side of the image is dark or completely black There is difference in the darkness Image has stripes and may have distorted image size detection See sample image below Problems with door mechanism movements may also disturb the plate carrier movement and thus result error state Cause The door not closing properly after the image is inserted Door mechanism not working properly Following reasons may cause the problem The pulleys the conveyor and the drive belts may not be clean Clean them carefully as instructed in service manual The conveyor belt black may be loose Loose belt may cause inaccuracy to the linear movement speed and positioning Tighten as instructed in service manual Lever mechanism jams Check the free movement of joint Possible
95. sample image s and check that the triangular artefacts have disappeared EXEMPTION ONLY FOR Units within serial number range J810015 810501 If the Optimes original firmware was version 0 73 and it was updated to version 0 74 in field there might be a couple of millimeter vertical offset in the lower edge of the image see sample image below This is really a rare problem which might happen only with some of the firmware upgraded units within serial number range J810015 J810501 Example of image offset The image offset problem can be fixed by using an s2terminal service command NOTE This method shall be performed only for units which has this problem and are within the serial number range J810015 810501 If this method is applied for other units the unit might become unoperational Enter service mode from s2terminal by command lt s gt Type command lt adcdivider 13 gt Re boot the Optime Read a sample image and check if the white offset line has disappeared Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 68 79 APPENDIX 7 DIGORA Optime PMT filter LIGHT LEAK check repair e DIGORA Optime image readout scanning is based on measuring very low intensity of blue light with Photomultiplier tube PMT Blue light glowi from the imaging plate when it is stimulated scanned with red laser Light measurement is performed in total darkness inside the Optime covers
96. sauvens 74 APPENDIX 9 DIGORA OPTIME HW FW CORE AND DRIVER VERSIONG 75 Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 4 79 MODIFICATIONS 00065 12 CLASSIFICATION 13 LABELING DIGORA OPTIME HARDWARE FIRMWARE CORE AND DRIVER VERSIONS OT se eeleeeseese ee eeee ee seesee se seeeeeeesececesereceeoreeeoeeooecooeoooeeS Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 5 79 1 Introduction Disclaimer Soredex endeavours to produce product documentation that is accurate and up to date However our policy of continual product development may result in changes to products that are not reflected in the product documentation Therefore this document should not be regarded as an infallible guide to current product specifications Soredex maintains the right to make changes and alterations without prior notice Scope This manual provides the information necessary to perform field servicing and maintaining of the Digora Optime dental imaging scanner hereafter referred as a unit NOTE This manual is not a stand alone manual and must be read together with the User s Manual of DIGORA Optime Only trained and approved service personnel of authorized distributors are allowed to service the unit Unit can be sent to manufacturer for repair if it can not be repaired by e Performing the calibrations instructed in this manual AN
97. seeeens 34 REPLACING HOME OPTO SWITCH use Goch ses deabasiacdesssbedeaasmbelacdaedeeess 34 REPLACING ERASING LAMP sccscsusscctecapaceacetsesidssvanetenasecedbiateacadebeeueiivavaaceserssucdaiavacesdebwesutieaeaccten 34 REPLACING SAFETY SWITCH errersoonnnnnnrnnnenssennnnannnnrnenenssennennnnnnnnensensnnnnnnnnrnrsenssnnnnnnnnnnnnenenssennene 35 REPLACING SAFETY SWITCH HOLDER errrrvrvrvrvnnrvnvrvnnrvnnnvnnrvnnnnrnrennrnnnnevnrvrnrernrevenennrerererereverereren 35 REPLACING COVERS oiiire neinean aeaea iiaa dastbiansmcnniusseatetatiadededsdssdaicddanasngeestes 35 REPLACING SCANNER MODULE ccccccscsccecccecececeaeseceaeeeaeseaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeasaeaeaeaeaea 35 DRIVE BELT GREY BLACK CLEANING TENSION CHECK ADJUSTMENT AND REPLACEMENT 36 PLATE CARRIER BELT CONVEYOR BELT TENSION CHECK AND ADJUSTMENT s ccceeeesseeeeeees 37 PLATE CARRIER DRIVE MECHANISM CLEANING AND LUBRICATING ccccccssscsscsseesssssssesesseesens 37 MAINTENANCE tics cecsavicccutosi caactaniceandesacstcctounssabdeatdacacnatessadectadenenseesunadeteadaceldesabidudaacactaebesaadateacned 38 9 DIAGNOSTICS SELF DIAGNOSTICS cssccsssssssssssscssessescssesssssecsssnscssssssecessescssssoes 40 ADC INPUT READING TEST lt DEBUG 9 gt ACTIVATED FROM SERVICE TERMINAL eerrvrvvvrvrvvvrervrer 40 AUTOMATIC SELF DIAGNOSTICS ON POWER UP ccsscssccsecsesssssseceeeseceesessssaecesececsesesenssaeeeeeeeens 40 SELF DIAGNOSE TEST ACTIVATED FROM SERVIC
98. shing e Unit does not execute the command but is exits the energy saving mode when the command is entered for the first time gt gt The same command has to be entered again to perform the required action Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 12 79 Help Command e The scanner firmware has built in help for service commands e The help functionality is similar in both Normal Service modes of the unit lt h gt Prints list of available commands lt h command gt Typing h any command followed by enter from the service terminal gt gt shows the help for particular command Example lt h calpr gt shows the help for using calpr options lt xh gt s2terminal help menu Service Command Syntax lt text gt The text inside the brackets is typed in exactly as instructed followed by enter from the service terminal unless other context is specified in the clause Example lt reset gt means typing reset and pressing enter Example lt idle gt Shows the time unit waits before goes to standby Example lt idle XXX gt Sets time XXX seconds unit waits before goes to standby Configuration info lt conf gt Shows the configuration parameters of the unit Service Log Service log is a very useful tool for troubleshooting highly recommended for every field technician e You can get list of the error messages which helps on troubleshooting Every time an error is caught it is recorded int
99. sscesscesscssssessosses 19 R2000 EXTERNAL POWER SUPPLY UNIT ccccccccccccccssssscecccccecessseseccceccscsuueuscecsesssseusuasseeseeess 19 R2100 POWER amp ANALOG BOARD ccccceseseececccccesessssseeccscceseuseesscecesscsseuseasseecesesessuaensaeeseeseeaes 19 R2200 PROCESSOR BOARD eevurervrnnvvnvrvnvnnnnnrnnnnnnevnrnnnnvnnnnnnnsnernnnnvnnnennnsvernnnnvnnnennnsvennnnnvnnnenensveseen 20 R2300 I O INTERFACE BOARD erorovevrvnvnnnnnrnnnnnnernrnnnnnrnnnnnnsvennnnnvnnnnnnnsvernnsnvnnnenensvennnnnvnnnenensveneen 20 R2400 CONNECTOR PANEL BOARD eevuvnrnnrnnvnnnnnnnnnnnnnnnvnnnnnnnnennnnnvnnnnnnnunennnsnvnnnnnnnsnennnnnvnnnenensnenene 21 R2500 HIGH VOLTAGE CONNECTOR BOARD uuu cccccssssesseccccceceessesescceccessuseesscecesscessuseuseeeceeseeees 21 R2600 CONTROL PANEL seuvvvnvnnnnnrnnvnnvuvnrnnnnnnnnnnnnsnnnnnnnnnnnnnnnsnennnnnvnnnnnnnsvennnnvnnnennnsnenennnvnnnenensneneen 21 R2700 LASER DETECTOR BOARD rovvvsvnvnnnnnrnnnnnnsnennnnnnrnnnnnnuvennnnnvnnnnnnnsnevnnnnvnnnennnsnennnnnvnnnennnsneneen 21 8 FIELD SERVICE PROCEDURES cccccccccssscssssssssosssssscccccesccesecesscesecesscosscssssessseses 22 SER VICE POLICY 2 acces e NE EAEE AOE EATEN E EEA Ta 22 REPLACEABLE PARTS AVAILABLE SPARE PARTS FOR FIELD SERVICE ssssssssssssssssssssssssssseees 22 REMOVING THE COVERS ccccsssssscscccccecsessscscsccccccseusessceccsceesesuussceececeesuuuueeacecesseessuuenseeceesesees 23 ASSEMBLING THE COVERS ccccsssssecescccccccssscss
100. stant to avoid blank images appearing on the open patient card e Later on it can be checked from the service log of the unit lt log gt see chapter Service Log if there were any errors during this test e Light Sensitivity of Photo Multiplier Tube e The tube is very sensitive to light when it is active Tube is activated when the high voltage is turned on and safety switch defeated closed The tube is used to measure extremely small amounts of light and normal room light and brighter light sources damage an HV activated tube Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 41 79 10 R2100 PWR amp ANALOG Block diagram Block diagrams of electronic boards 24V0C input Control signals from R2200 Processor High Voltage control signals 91 32 1 46 1 47 1 48 1 49 1 28 1 38 Analog control signals from R2200 Processor 11 26 11 27 1 29 1 30 1 31 J3 Analog signal HV generator J106 Filter 4 SV power supply 5V power suppl HV OUT 5V digital out for laser SV power supply or analog circuits Laser power N 20 24 Analog output signals to R2200 Processor PMT OUT 231 2 PMT OUT 1 6 van nys LOG2 1 10 from PMT R2200 CPU Block diagram Control signals to R2300 y poy 3205 Filtering and regulation MEMORY SYST
101. t exposure time Ghost images shadows IP has been exposed twice without readout in between e More than one image exposed to the same plate IP has not been erased properly after readout e Optime erasing lamp is monitored during normal operation If lamp is blown application SW shows warning d Improper aiming of the X ray Cone cut X ray beam has exposed only part of the IP surface Image may show on different smaller size than the IP used e Check exposure procedure e Use of proper holder avoids this Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 54 79 Unsharp blurred images bs Motion artefact e Patient or X ray cone has moved during the exposure maybe because too long exposure time has been used o Check exposure procedure o Use proper holders o Use shorter exposure time increase KV if necessary after shortening exposure time G Geometry distortion Improper patient positioning e Use proper holders to avoid this Decreased contrast shadows shading ghost images Improper storing of the imaging plates OR excessively high X ray dose exposed e IP has collected background radiation because o IP has been stored near X ray unit o IP has been stored in the bag or in dark too long e Use dedicated IP storage box to avoid these e Alternatively perform initial erasing for the plate s if they have been stored in dark White or grey dots spots stains in ima
102. t without laser sync error IF THE SAFETY SWITCH IS CLOSED BEFORE LAMP FLASHES PMT MAY DAMAGE NOTE When the top cover is off safety switch open Optime will generate an error red light on during start up You can close the safety switch manually after the erasing lamp has been on shortly gt gt Optime finalizes the startup selftest without error That is because Optime uses laser and checks the High Voltage during the start up self test And laser and high voltage are disabled if the safety switch is open e For most small service procedures wait until the unit is initialized before removing the top cover e Most of the service commands will work fine even when the safety switch is open e When using the scanner top cover open while defeating the safety switch to observe normal operation make sure that the observation room is very dark Otherwise the PMT might get damaged from excessive intensity of light e Alternative way to observe normal scanning operation is to disable HV during scan Issue command lt togglehv gt while the scanner is in normal mode to disable enable HV When the HV is disabled with lt togglehv gt it is ok to make scans top cover open and safety switch closed The default mode after power up is naturally HV enabled e Light Sensitivity of Photo Multiplier Tube e The tube is very sensitive to light when it is active Tube is activated when the high voltage is turned on and safety
103. ters lt calpr position gt lt load gt lt calpr gt as instructed in the calibration chapter Replacing Home Opto Switch 1 Remove the top cover 2 Remove the Light Protection cover by opening the two screws on top of it 3 After replacing the opto switch check the plate insert readout start ejecting performance Refer to chapter Adjusting plate carrier Replacing Erasing Lamp 1 Remove the top cover 2 Remove the Light Protection cover by opening the two screws on top of it 3 Remove the old erasing lamp by pulling it straight upwards NOTE Do not touch the new lamp with bare fingers when installing it 4 Push the new lamp firmly into its socket 5 Test the lamp operation from service terminal lt erase 1 gt lt erase 0 gt Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 34 79 Replacing Safety Switch e Ensure that the newly replaced safety switch closes 1 2mm before the top cover is properly fit to the middle cover e When the switch is closed output must be 1 after commanding lt cover gt Replacing Safety Switch holder e Units from serial number J503179 have a safety switch holder which moves the switch 5mm towards right towards the plate carrier mechanism e This is to ensure that the switch remains closed when top cover is installed e Adjust so that the holder is straight in 90 angle to the scanner module and that top of the holder is 13 5mm 0 5mm from the
104. the motor shaft follows when rotating ADJUSTMENT 1 big drive wheel manually when commanding lt ec gt Loosen a bit the 4 screws gt gt Belt does not slip during eject movement holding the motor before Then tighten the screw one full turn more adjusting the belt tension Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 36 79 Plate carrier Belt conveyor belt Tension check and adjustment Too loose belt may cause errors to the image dimensions Too tight belt causes too much resistance and may disturb the movement TENSION CHECK Rotate the motor shaft from the flywheel or from drive wheel so that the eject mechanism starts to utilize The plate carrier belt conveyor belt must not slip during the eject movement most resistance for the carrier movement Command lt ec gt press start and observe the movement of the plate carrier not slipping Use special tool code T9802336 if available for tension and adjustment check ADJUSTMENT Move plate carrier as far back as it goes by manually rotating the drive wheel Loosen the locking screw allen hex 2 5mm tool at the front face of the plate carrier Leave locking screw just a bit tight so that the adjustment screw can be turned but does not slip back by itself Insert special tool T9802336 in the middle of the belt Ends of the tool against the end support pieces of the plate carrier guide rail mechanism Rotate belt adjustment screw with flat
105. toscan gt FS 400 starts automatically 0 4sec after cover removal 30 B FS 1 all beeps ANNEN 30 Standby mode lt idle gt FS 600 seconds unit waits 10 min before entering standby 30 Automatic shutdown lt off gt FS 240 minutes unit shuts down after 4hrs ororrrrnnrrrrr 30 Restoring factor setting S ensenis E A EE EE E EEA E Ea aE 30 FIRMWARE FW AND CORE UPGRADING s sssessseseseseseseststststststststststseststststststtteeeereseseseene 31 FIRMWARE FW UPGRADE ss ssssessesssesssesesesesesesesestseseseseststststststststsestststststetetetetetereseseent 32 CORE UPGRADE noinein R E T A a a r aaeain 32 REPLACING EXTERNAL POWER SUPPLY eervrnrvvnvnnnvnnnnnnnnnnnnnnnnnnnnvernrnnnrnnnrnrnrnnnrnrnvenernrnrerevevevereveren 33 REPLACING R2100 POWER amp ANALOG BOARD cccccccccccccecssssssececeseceesesssssaecececceseseserssaeeeseeeens 33 REPLACING R2200 PROCESSOR BOARD rrrrrrorrnnnnnrnrrrrerssernennnnnnrrensersnennnnnnrnrnenssnnnennnnnnrnnnenssennene 33 REPLACING R2300 I O INTERFACE BOARD cssessssececeseceesessnsesececeeeeseeessnaeceeeceesesesenssaeeeeeeeens 33 REPLACING R2400 CONNECTOR PANEL BOARD ccccsccccccecesssssssececeeececsesessaeceeececeeeesenssaeeeeeeeens 34 REPLACING R2600 CONTROL PANEL cccccccccccecsssesssececececeesensssesecececeesessnssaeceseceesesensntsaeeeseeeens 34 REPLACING REFLECTIVE SENSOR ssssesssccsecccecsesessesececeecesesensseseceseccesesssaaeceseccesesenenseaeee
106. ue NOTE Both ds and start parameters can also be negative Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 59 79 NOTE You can restore all factory set parameters with command lt restore configuration gt Criteria for image area adjustment e The whole imaging plate area has to be visible e Judgment is done by visual inspection e In order to see the imaging plate edges the best possible way brightness and contrast adjustment sliders may and shall be used freely TEST AFTER SCANNER MODULE REPLACEMENT After the repair is completed the following tests shall be done e 5 1Ip mm test phantom with fixed test setup e Contrast resolution test with SOREDEX test phantom e 500 scan endurance test Perform endurance test e Enter s2terminal e Type command lt test 5000 500 gt NOTE Do not use any other numerical parameters after test command Changing the numbers may damage the unit e Remove Ethernet cable from Optime Check for possible errors after endurance test e After endurance test is performed check the Optime panel light status o Flashing red light indicates problem during test o Orange light indicates successfully performed test Check the service log e Connect Ethernet cable again e Enter service mode from s2terminal by command lt s gt e Type command lt log gt and double check if there are any NEW error codes which have appeared during the endurance test Sign the service log e
107. ware data sent waiting for flashing Resetting Login fail no connection Login fail no connection It is normal that this Login fail message appears several times Connected to Optime Software Firmware version X XX Core version XX Serial number XXXXXXX Etc ending with Optime vX XX gt vX XX should now equal to the new firmware version Core upgrade e You do not have systematically to upgrade newest core to all scanner units unless technical service has instructed so but it might be good thing to do in case you do any other service for scanner unit e Firmware upgrading is done using s2terminal program can not be done with Service Assistant on the Application software 1 Copy the core file to the same dedicated folder with s2terminal files for example C s2terminal 2 CHECK THAT Application SW IS CLOSED 3 Execute the s2terminal program using the unit s IP address 4 Command lt xc XX gt or lt xc XXX gt XX or XXX version number in the core filename gt gt Starts the core upgrade 5 Wait until s2terminal tells that upgrade is finished 6 Switch scanner unit off Digora Optime CLASSIC DXR 50 000 Service Manual 8201053 rev 3 2010 10 32 79 Replacing External Power Supply e Just plug in the new external power supply No adjustments or calibrations required Replacing R2100 Power amp Analog Board e Open the electronix box lid and replace R2100 with new board NOTE BN
108. xecuted Configures Optime to start readout after START key is pressed Configures Optime to start readout AUTOMATICALLY 0 6 seconds after plate cover is removed lt autoscan XXX gt XXX delay in milliseconds disables extra beeps when going to idle mode etc but leaves all error and warning beeps enabled Enables all beeps including when going to idle mode etc Shows the contents of the service log after latest service signature lt logsign sensor calibrated gt Stores sensor calibrated to service log lt log all gt lt cover gt lt h gt lt h calpr gt Shows whole contents of the service log Shows status of top cover safety switch Shows list of available commands Shows help for calpr command lt h xxx gt shows help for command which name is xxx Help can be used for all commands REFLECTIVE SENSOR CALIBRATION BEFORE FW 0 72 lt calpr position gt lt calpr none gt lt calpr black gt lt calpr active Measures the optimum load position for the plate carrier optimum carrier position for no plate detection lt calpr none gt Set recommended value by commanding lt load XXXX gt check plate ejecting performance after issuing lt load XXXX gt adjust with lt eject gt if necessary NOTE PERFORM lt calpr position gt BEFORE lt calpr gt calibrates reflective sensor see lt h calpr gt and chapter Calibrating the reflective sensor REFLECTIVE SENSOR CALIBRATION FROM F
109. y have either DfW Service Assistant OR S2terminal open at one time NOTE DfW must be closed when accessing S2 terminal S2 terminal software is started and operated from Windows command prompt o When the S2terminal is running the title bar of the command prompt window reads s2terminal ip address o When the S2terminal is closed the title bar of the command prompt window reads cmd exe Running the S2Terminal program needs the following files s2terminal exe Must be version dated 22 05 2009 or later s2 dll Must be version dated 21 05 2009 or later W32N55 dll Must be version dated 23 10 2007 or later S2Terminal has to be version 3 2 127 0 or later Copy all above mentioned s2terminal files to one same and dedicated service folder in the following example c s2terminal folder is used to store s2terminal files Select from Windows Start gt gt Programs gt gt Accessories gt gt Command Prompt OR Select from Windows Start run gt gt Type into Open field lt cmd gt Choose OK Using command prompt go to the folder where Service Terminal files are located for example cd C s2terminal Command prompt examples lt cd gt Changes to the root directory C lt cd s2terminal gt changes to directory s2terminal lt s2terminal gt help for the s2terminal command syntax CHECK THAT Application SW DfW IS CLOSED Execute the program as follows lt s2terminal 194
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