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SIID 4-Button Manual

1. 432 070 190 13 VEND MOTOR NARROW COLUMN Mounted on the Vender with the Vend Motor Switch on the underside See Fig 1 The shaft of the Vend Motor slides into a slot in the Vend Rotor See Fig 2 Vend Motor Narrow Column 572 070 000 03 144 565 070 100 03 T Models Vend Motor Switch 804 100 730 01 ae No Nyliner Required Nyliner Rear Stack 801 803 170 21 Vend Rotor 801 201 211 61 114 801 201 220 01 T Models Wide 801 201 230 01 T Models Narrow A Page 37 of 77 PRODUCT SHIMMING Refer to the appropriate technical bulletin for proper set up and vending procedures Listed are a few of the more widely used Technical Bulletins relating to shimming TB 450 TB 451 TB 452 TB 453 TB 454 TB 455 TB 456 TB 457 TB 473 TB 474 TB 475 TB 476 Miscellaneous Worldwide Can Shimming Shimless Stack Series 90 Miscellaneous Worldwide Plastic Bottle Shimming T Models Miscellaneous Worldwide Non Returnable Bottle Shimming T Models Miscellaneous Worldwide Plastic Bottle Shimming Shimless Stack Series 90 Miscellaneous Worldwide Non Returnable Bottle Shimming Shimless Stack Series 90 Miscellaneous Worldwide Can Shimming T Models Miscellaneous Worldwide Returnable Bottle Shimming Shimless Stack Series 90 Miscellaneous Worldwide Returnable Bottle Shimming Wide Stack Series 90 Miscellaneous Worldwide Non Returnable Bottle Shimming Wide Stack Series 90 Miscellaneous Worldwid
2. 5 or 380 11 or greater two button programming 3 16 or 390 11 or greater four button programming Page 58 of 77 9 Problem No motors work Troubleshooting A Check F2 motor power fuse 6 Amp B Check lamp and lamp wiring for broken backed out or crossed wires C Check ballast and ballast wiring for broken backed out or crossed wires 10 Problem F2 motor power fuse continuously blows Troubleshooting A Check if 6 Amp fuse is used B Check that capacitor instead of MOV used at CRI location C Check ohms of each motor in off state unplug wires to coil of motor ohms should be 6 5 if less coil of motor has a short D Check motor harness E Check motor extension harness F Check for bad bulb in lighting svstem SIID VENDING Page 59 of 77 SIID COIN CURRENCY Problem Will not accept coins or bills Troubleshooting A Check coin return lever is not pressed B Check F3 peripheral 1 0 Amp fuse C Go to diagnostics and test 1 Will not take coins replace coin mech 2 Still will not take coins check connections and mech harness D Check for bad connections or broken backed out or crossed wires from validator changer to control board E With Mars 6510 Mdb mechs serialized 1 6xxxxxxxx that do not have a red dot on the coin mech check the coin mech F Check control board Problem Validator sometimes sets up credit and then steals bill Troubleshooting A Check for proper interface harness B
3. SERVICE MANUAL SID ELECTRONIC VENDERS WITH COCA COLA FOUR BUTTON PROGRAMMING First Production 0001 6240BT April 1995 Dixie Narco DIXIE NARCO BLVD P O DRAWER 719 WILLISTON SC 29853 0719 January 15 1998 803 902 490 31 General DOM iken sessies Eis Ee ste Ee Ta ce Sede GOS G NG EG Ge GR oe ee ee Ge DE GN GR GE bee Ee ee ee ara GR Pages 3 through 5 Installation amp Set Ge N Ee Ge Ge gu ita eku ee Ge De ee ei ee Pages 6 through 10 Hardware Configuration amp Featu re ccsscccccssssssssssssssscsssssssssssccsssssssssssssssssssssees Pages 11 through 13 SID Audit FOALUITES sissies ede Es Ses REG LEG Ge Ge Ge Gee GR Ge Ge Ge Ge GR EG GR EG Re ee ee Ge Ge Ge es Ed idee Pages 14 through 18 Controller Proorammii b sa iii iii baga a Pages 19 through 31 Programming Quick Reference Electrical Parts amp Their Functions sssnsessnessnesenessnesenoseneseneeseneseneseneseneesneseneesenesenesseees0 Product Shimming Adjustments Cams Rear Spacers ssennnezzsoooeenennnnzzznooooennnnnnnzzzzoooennenenanszonaooonennnnnnznn 000 Pages 39 through 42 General Vi aii ten nie i i ei ik ee eo i e Ge GN Ge Pages 43 and 44 Trouble Shootins Flow Charts iii KS a i p a Pages 45 through 57 Trouble snooting Examples iii kassis siuepierviassianvinesiaceaseness Pages 58 through 64 A A Pages 58 and 59 LE GESIG i i d d ed Pages 60 and 61 Sold Out MESSIT Eiraan did eg ee Ge oi ee Ge Ge Ge N ed GE Page 62 melect Pan
4. the number of free beverages delivered or SELXXX XXX are the characters representing the selection numbers enabled for the promotion Press select button 2 or 3 to scroll through un Fr and SELX XX With the prompt you wish to enter showing on the display press select button 4 Enter un and un will show on the display where will be zero to 25 Press select button 2 or 3 to increment or decrement the number of vends required to initiate promotional sales With the number you wish to save showing press select button 4 to save Note If un O is displayed the promotion is disabled Enter Fr and Fr will show on the display where will be zero to 25 Press select button 2 or 3 to increment or decrement the number of free beverages to be delivered With the number you wish to save showing press select button 4 to save Note If FR O is displayed the promotion is disabled Enter SEL and Add or dEL will show on the display With the function you wish to enter showing on the display press select button 4 Enter Add and Add will show on the display where 1s the character that represents the selection to be enabled for the promotional sale to occur Press select button 2 to scroll to next button to Add Press select button 4 to save the selection Enter dEL and dEL will show on the display where f is the character that represents the selection to be disabled for the promotional sale to occur
5. C5 0 and C5 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C5 Press select button 2 to scroll to C6 Important C6 and C7 are correct change rule settings and work in conjunction that is if C6 is on C7 is off or vice versa C6 is the default code for correct change rule setting Page 27 of 77 C6 C7 Configuration Code 6 Correct Change Rule No 1 This code is used in regards to turning off the exact change light as follows there must be nickels and dimes covering the low level sensors of the coin mech or there must be nickels and quarters covering the low level sensors of the coin mech Press select button 4 if the display shows C6 1 Code 6 is on and C6 0 means Code 6 is off Press select buttons 2 and 3 to scroll between C6 0 and C6 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C6 Press select button 2 to scroll to C7 Configuration Code 7 Correct Change Rule No 2 This code is used in regards to bill and coin acceptance as follows user will be allowed to insert bills and coins and receive product regardless of the tube level status of the coin mech Press select button 4 if the display shows C7 1 Code 7 is on and C7 0 means Code 7 is off Note If code 7 is turned on Code 6 is automatically turned off Press select buttons 2 and 3 to scr
6. PrIc See page 25 Press select button 1 to return to S P2 Press select button 2 to scroll to Pr2P Pr2P PERIOD FOR ENGAGING AND DISENGAGING SECONDARY PRICES This function is used to set the time to start and end secondary prices Set this using the instructions for PEr1 Press select button 1 to return to Pr2P Press select button 2 to scroll to Pr2d Pr2d SECONDARY PRICING ON DAYS This function is used to set the days of the week for secondary pricing Set this using the instructions for LAOd See page 29 Press select button 1 to return to Pr2d Press select button 2 to scroll to tInE TInE TIME This function is used to set the time The time will be displayed in military time 24 hour clock Press select button 4 and the time will be displayed Press select button 2 or 3 to increment or decrement the time With the time you wish to set showing on the display press select button 4 and the display will show thE Press select button 2 to scroll to dAtE dAtE Date This function is used to set the day of the month the month the day of week and the year Press select button 4 and the display will show d n day of month Press select button 4 and the display will show XX X X where YY characters indicate the day of the month Press select buttons 2 and 3 to increment or decrement the days of the month With the day of month you wish to save showing on the display press select button 4 The displa
7. Press select button 4 to set the price on select button 1 Press select button 2 or 3 to change the price setting for selection Press select button 4 to enter the price selected and the display will return to PRI Press select button 2 to scroll to the next selection and PR2 will show on the display Enter Set Price set the price and enter the price Repeat these steps for each select button until all prices are set If Configuration Code I is programmed to C1 O single price set the vend price for select 1 as described above The price entered for selection I will be set for all selections Press select button 1 to return to PrIC Press select button 2 to scroll to the next routine StOS SPACE TO SALES ROUTINE This function allows you to change the space to sales settings Press select button 4 and OPtX will show on the display where the X indicates the current space to sales options For 7 options available see the list below Press select button 2 or 3 to scroll through the options Press select button 4 with the desired option showing on the display to save that option and return to StOS Page 25 of 77 Space to Sales Options 1 1tol 2 1 2 to 1 3 Selections 1 amp 2 4 Selections 2 amp 3 5 Selections 1 2 amp 3 6 Selections 1 2 3 amp 4 5 Columns are assigned to selections with the same number Columns amp 2 are assigned to selection 1 with all other column
8. 1 0 45 8 3 60 1 0 50 0 0 00 0 0 00 5 2 50 2 1 20 17 8 50 CASH OUT MANUALLY Recent Hist 0 00 0 75 BILLS IN 2 00 108 00 SELECTS ATTEMPTED 13 12 5 Page 18 of 77 PROGRAMMING THE SHD VENDER To program the SIID Vender it is necessary to enter the System Set Up Audit Diagnostics Mode Open the inner door and press the Service Switch on the control board The display reads ErOr If the display reads 1 00 the door switch did not go to its center position or the switch is defective Note The door switch has three positions Fully in and fully out puts the vender in its normal mode When the switch is in its center position the System Set Up Audit Diagnostics Mode may be entered There is a time out for the service Mode If no accounting or set up functions are used for 2 minutes the vender will return to its normal mode After time out the service switch on the control board has to be pressed to re enter the System Set Up Audit Mode CAUTION Disconnect Stack Pluc Dixie Narco ID before removing cover D ELECTRONICS SERVICE Cr i EXTERNAL T Te E POWER i DEX ila COIN a Pie VALIDATOR VENO SOLD OUT OUT EDE DISPLAY INTERFACE POWER IN Page 19 of 77 COCA COLA PROGRAMMING METHOD SIID Controllers Licensed under United States Patents 4 216 461 and 4 369 442 The controller has two modes of operation NORMAL and SERVICE NORMAL MODE In normal mode the display will show a decimal point If two de
9. AddX again with the next column number if you wish to scroll to a different column number press and hold select button 2 until the desired column to Add is shown on the display press select button 4 and this will be saved and the display will show Add where X is the next column that can be added If you do not want to save press select button I and return to Add from here you can scroll to dEL or dISP or press select button I to return to bt 1 Press select button 2 to scroll to the next select button to program or press select button I to return to StOS Allows you to delete columns from the select button To delete With dEL on the display press select button 4 and dELX will show on display where X is the next column number that can be deleted from the select button Press select button 4 and this will be saved and the display will show dELX again with the next column number if you wish to scroll to a different column number press and hold select button 2 until the desired column to dEL is shown on the display press select button 4 and this will be saved and the display will show dELX where X is the next column that can be added If you do not want to save press select button I and return to dEL from here you can scroll to Add or dISP or press select button 1 to return to Dt Press select button 2 to scroll to the next select button to program or press select button 1 to return to StOS Press sele
10. Check for bad connections or broken backed out or crossed wires from vend sold out harness C Check validator D Check control board Problem Accepts coins and displays but will not vend Troubleshooting A Check coin mech B Check for bad connections or broken backed out or crossed wires from validator changer to control board C Check voltage supply 110 115AC at outlet D Check control board Problem Incorrect change paid back use correct change lamp stays on Troubleshooting A Check control board Problem Cannot dump coins when in CPO mode Troubleshooting A Check for bad connections or broken backed out or crossed wires from changer to control board B Check select switches and wiring C Check coin mech D Ensure you are not using Mars International Executive or NRI Simplex changers E Check voltage supply 110 115AC at outlet F Check control board Problem BA30 stealing bills Troubleshooting A Check door switch B Check validator C Check interface harness Problem Want to install a debit card system Troubleshooting A Need to contact card system supplier for details Problem 1 and 5 Bill Acceptance Black label box 2 button programming Troubleshooting A Works with 1 BA 30 2 VEM 3 Low Level 3 DBA 2 or 3 Problem 1 and 5 Bill Acceptance Red label box 4 button programming Troubleshooting A Works with 1 BA 30 Mdb 2 Mars VN 2500 Series Mdb Page 60 of 77 SI
11. Code 2 is programmed to C2 1 the following routines will be enabled LAOS LAOd PErl LIMITED ACCESS ON SELECTION This function is used to set selection s which will be limited during certain periods of the day Press select button 4 and the display will show L1 where 1 represents a select button number Press select button 2 or 3 to scroll through select button numbers Press select button 4 with L1 showing to view LAOS settings for that selection L 0 or L 1 will show on display Press select button 2 or 3 to scroll to desired setting L 1 means the selection is set for limited access and L 0 means it is not set for limited access Press select button 4 when the desired setting is showing on the display and then the display will return to L Press select button to return to LAOS Press select button 2 to scroll to LAOd LIMITED ACCESS ON DAYS This function is used to set the days of the week for limited access Sunday dl Wednesday d4 Saturday d7 Monday d2 Thursday d5 Tuesday d3 Friday d6 Press select button 4 and the display will show d1 where 1 represents a day Press select button 2 or 3 to scroll through days Press select button 4 with d showing to view LAOd settings for that day d 0 or d 1 will show on the display Press select button 2 or 3 to scroll to the desired setting d 1 means the day is set for limited access and d 0 means the day is not set fo
12. DiE SE EG Ge Pages 63 and 64 Refrigeration Parts amp Functions sesse ses EE GEE GEE GEE GEE Ge Pages 65 through 69 Retri eratiom ie Ee OE E E EE EE EE e Page 70 Refrigeration Trouble SKOOL ESE GN SKEER ee Ee ER Ge Ge eN ee ee ee Pages 71 through 76 Product Hot Compressor will not ru csssccssssssssssssssssssssccssssssssssssccsssssssssssssccssssssssssssssses Page 71 Product Hot Compressor starts but will not keep running sssssenennnzzzsnoooeenennnnzzzzooooonnennnnnea Page 72 Product Hot Miscellaneous sesse toes e see EE Oe Ge Geo GE Ge OG Ee Gee Ge Ge ee a Page 73 Product Cold But Not Cold Enough Compressor runs but won t cool product ssssssesses Page 74 Product Too Cold or Frozen Compressor runs too long or CONTINUOUSLY sssensssessooooeeennnnesa Page 75 Noisy REI PIGer atom CI AE EE N Naia Page 75 EXCESSIVE CONMENSAlC ss GR Ge ane AGG BG GR GR GE Page 76 amp DOP ie EE EE A E T T Page 77 Electrical SCIOIMALICS scisiecstecetiieteretecediseteseascelecctinedssadecedecedcaeteaceeceteaeteastecedecstestscetecsteneaeats Pages A1 through A6 WILLISTON SC Phone 800 688 9090 Phone 803 266 5000 FAX 803 266 5150 Page 2 of 77 GENERAL INFORMATION VENDER SAFETY PRECAUTIONS Please read this manual in its entirety This service information is intended to be used by a qualified service technician who is familiar with proper and safe procedures to be followed when repairing replacing or adjustin
13. Mode ESCROW TO SELECT dollar bill escrow SELECTION PRICE HHPRICE DESCRIPTION 1 0 75 0 50 Cola 2 0 75 0 50 Cola 3 0 75 0 50 Cola 4 0 75 0 50 Apple Juice 5 0 75 0 50 Diet Cola 6 0 75 0 50 Diet Cola 7 0 75 0 60 Tea Page 16 of 77 Space to Sales Configuration Selections Columns 1 2 3 4 5 6 7 8 1 Cola X X 2 Cola X 3 Cola X 4 Apple Juice X 5 Diet Cola X 6 Diet Cola X 7 Tea X Limited Access Days S M T W Th F S X X X X X Times 11 00 to 12 00 and 13 00 to 14 00 Selections 1 Cola 2 Cola 3 Cola 5 Diet Cola 6 Diet Cola Happy Hour Times Days S M T W TH F S X Time 08 30 to 17 30 Vender Accounting Summary Selection Vends Sales His Vends His Sls 1 Cola 0 0 00 65 48 75 2 Cola 5 3 75 43 32 25 3 Cola 0 0 00 7 5 25 4 Apple Juice 0 0 00 18 13 50 5 Diet Cola 1 0 75 20 15 00 6 Diet Cola 4 3 00 41 30 75 7 Tea 0 0 00 10 7 50 TOTAL 10 7 50 204 153 00 Page 17 of 77 HAPPY HOUR hh Accounting Summary Selection hhven 1 Cola 2 Cola 3 Cola 4 Apple Juice 5 Diet Cola 6 Diet Cola 7 Tea TOTAL GUY LIE OOOOO Vender Cash Accounting BILLS amp COIN IN Recent Hist 7 50 159 75 COIN TO BOX 4 75 43 50 Sold Out Activity Selection 1 Cola 2 Cola 3 Cola 4 Apple Juice 5 Diet Cola 6 Diet Cola 7 Tea hhsal 0 50 0 50 0 50 0 50 0 50 0 50 0 50 1 00 COIN PAID OUT Recent Hist 3 50 19 50 COIN TO TUBES 15 8 25 TIME 1 32pm 1 23pm 11 30am hishhven hishhsls
14. Page 40 of 77 TIMING TO SET THE TIMING OF A NARROW COLUMN VEND MOTOR l 2 9 o clock l oS aE NOTE Make sure the hole through the rear shaft is in a horizontal plane If a pin were inserted in the hole the pin would be horizontal See Fig 8 The Vend Rotor must be in the loading position when the Motor shaft is inserted in the end of the Rotor See Fig 8 Insert the Motor shaft in the Rotor and secure the Motor Install the Vending Cam on the front shaft of the Motor making sure the Lock Tab is at the 9 o clock position See Fig 7 Install the Adjustable Cam per the instructions given on the previous page Fig 7 TO SET THE TIMING OF A WIDE COLUMN VEND MOTOR Make sure the hole through the rear shaft is in a horizontal plane If a pin were inserted in the hole the pin would be horizontal See Fig 10 Slide the Drive Arm with linkage attached on the rear shaft as shown See Fig 10 Secure by installing the Groove Pin With the Oscillator in position align the hole in the Linkage Arm with the pin of the Oscillator Slide the Linkage on the pin Install the Vending Cam on the front shaft of the Motor making sure that the Lock Tab is at 6 o clock as shown See Fig 11 When the screw holding the Linkage Arm to the Drive Arm is at the 12 o clock position See Fig 10 the Lock Tab will be at the 6 o clock position See Fig 11 Install the Adjustable Cam per the instructions on page 40 6
15. Sold out message stavs on Troubleshooting A Check limited access program B Check for crossed wires in cabinet harness and cabinet extension harness or loose wire harness connection C Check for motors rubbing motor cover on early SIID venders Problem Sold out message comes on with product in column Troubleshooting A Check programming and ensure limited access is not on B Check for bad connections or broken backed out or crossed wires from select switch to control board Note Check wires on left side of motor cover C Check for motor rubbing motor cover on early SIID venders Problem Sold out switches work the incorrect column Troubleshooting A Ensure correct cabinet harness and select harness are being used B Check for crossed wires in cabinet harness or cabinet extension harness Page 62 of 77 10 Problem Troubleshooting A B C D E F Problem Troubleshooting A B C D E Problem Troubleshooting A B C Problem Troubleshooting A B C D Problem Troubleshooting A B C Problem Troubleshooting A B Problem Troubleshooting A B Problem Troubleshooting A B C D Problem Troubleshooting A B Problem Troubleshooting A SID SELECT PANEL DISPLAY Plug in vender and displays a blank or rrrr appears on the display vender will not funciton Press a select button to change message on display this should clear RRRR s Remove power to v
16. Wire broken at coil or possible spade pulled out Problem Set price unplug vender plug in vender and price changes to 99 95 Troubleshooting A Check battery Follow steps to check 1 Unplug vender 2 On Ardac boards locate component LH5168D 10L at U6 on board On DeAmertek boards locate component LH5168D 10L at U2 on board 3 Set volt meter to test DC voltage 4 Put one test lead on pin 14 5 Put other test lead on pin 28 6 Volt meter should read minimum 2 VDC 7 If bad battery under 2 VDC replace the board Problem All segments stay illuminated on display Troubleshooting A Toggle to proper setting 14 segment versus 7 segment B Connector harness loose at display board C Check for bad connection or broken backed out or crossed wires is display harness Problem Plug in vender and 1 1 1 1 scrolls across the display Press the service switch and EN is displayed Troubleshooting A Check control board Page 64 of 77 REFRIGERATION PARTS AND FUNCTIONS MECHANICAL PARTS COMPRESSOR MOTOR The compressor motor Sealed in the compressor housing drives the compressor with a shaft that is shared by both parts It is started by the temperature control switch and the starting relay It is stopped by the temperature control switch and if it gets overloaded by the thermal overload switch COMPRESSOR The compressor sealed in the compressor housing draws cold low pressure refrigerant gas from the
17. direct connect as defined by the specification The SIID has provisions for an internal and external connection The external connection provides a limited amount of information The internal connection provides the full capability of DEX UCS These capabilities include full audit of interval and historical data system programming diagnostics and limited access 10 Column Stack Compatible The SIID Controller is capable of driving up to 10 stack motors independently The motors will be 110 VAC The vend switches and sold out switches are low voltage gold cross point switches The interface for the cam position and empty detection is located on the controller board Low Voltage Select Panel The select panel consists of gold cross point switches The interface circuitry is located on the controller board The controller board supports up to 10 selections Programmable Space To Sales Programmable space to sales is a feature which allows columns to be assigned to select buttons Columns are dispensed evenly when more than one column is assigned to a select button or group of select buttons Select Panel Controller Programming or Hand held Controller Programming The SIID vender has the capability to be programmed through the select panel The SIID vender can also be programmed through the DEX port with the same hand held used to access the accounting data LED Display Light Emitting Diodes Optional LCD Display Liquid
18. squeegee as some signs have a clear ultraviolet resistant coating to prevent yellowing 3 Repeat the above steps as necessary then dry using a soft cloth to prevent spotting CABINET 1 Wash the cabinet with a good detergent or soap mixed in warm water 2 Wax the vender often with a good grade of automobile wax 3 Any corrosion inside the vender should be removed with fine steel wool and the area should be painted with aluminum paint 4 Repair any scratches on painted surfaces to prevent corrosion WARNING THE COMPRESSOR ELECTRICAL CIRCUIT IS ALWAYS LIVE WHEN THE PLUG IS CONNECTED TO AN ELECTRICAL OUTLET REFRIGERATION CONDENSER 1 Check the condenser periodically for dirt or lint build up 2 Remove the build up with a brush or vacuum or blow the dirt out of the condenser with compressed air and approved safety nozzle 3 Ensure nothing obstructs air intake at the bottom of the main door 4 Ensure nothing obstructs air exhaust at the rear of the cabinet COIN ACCEPTOR Follow the Coin Acceptor Manufacturer s instructions LUBRICATING THE VENDER The vender refrigeration system does not require any field lubrication The hermetic refrigeration system and fan motors are manufactured with lifetime lubrication TIME COMPONENT LUBRICANT EXAMPLE Every 6 Months Main Door or as needed 1 Lock Bolt amp Nut Retainer 2 Hinge Pivot Points Mechanics Friend Inner Door 1 Hinge Pivot Points Mechanics Friend Every Year Inner Door
19. top separator of the coin mech The total value of the coins will be displayed and counted in the vender controller The controller will inhibit the acceptance of any coin which does not go to a tube during this procedure If a tube full status is detected that coin type will be inhibited When you finish loading all coins ESE Press select button 1 to return to tUFL Press select button 2 to scroll to the next routine TEST ROUTINE This function allows you to diagnose different functions of the vender depending on the setting of configuration code number 3 Note The modes listed in italic in this routine are only accessible if configuration number 3 is set to C3 1 tESt mode features include SE SELECT SWITCH TEST Press select button 4 and the display will show SE O Press any select button and the display will indicate the number of the select button pressed Press and hold select button I will return to SE Press select button 2 to scroll to the next test mode SP SOLD OUT PADDLE TEST Press select button 4 and the display will reflect any sold out paddles that are pressed indicating a column is full The display will automatically scroll through the columns in which the sold out paddles are pressed Press select button I will return to SP Press select button 2 to scroll to the next test mode Su SOLD OUT SWITCH TEST Press select button 4 and the display will reflect any sold out switches
20. your Dixie Narco Representative NOTE Have the vender Model amp Serial number available SOLUTION NO set properly NO correct NO replace NO check for leaks or low charge Symptom NOISY REFRIGERATION UNIT POSSIBLE CAUSES 1 Are refrigerant lines free of contact with surfaces YES 2 Is the condenser fan blade obstructed or damaged NO 3 Is the evaporator fan blade obstructed or damaged NO 4 Is compressor noisy NO 5 Consult the Dixie Narco Factory Service at 1 800 688 9090 or your Dixie Narco Representative NOTE Have the vender Model amp Serial number available SOLUTION NO correct YES free any obstructions or replace the blade if needed YES free any obstructions or replace the blade if needed YES replace Page 75 of 77 Symptom EXCESSIVE CONDENSATE POSSIBLE CAUSES 1 Is the door sealed properly This can be checked by inserting a piece of paper thing plastic or paper currency between the cabinet and the door seal when the main door is open When the door is closed properly the paper should exert some resistance as it is pulled out 2 Is the motor cover interfering with the inner door 3 Has the machine been vandalized A Are soakers positioned properly 5 Are there 14 fiberglass soakers in the pan 6 Are the condenser amp evaporator free from obstruction 7 Is the delivery door misaligned 8 If all ab
21. 2 screws The normally closed contact of the Vend Motor Switch is in the Vend Motor Coil Circuit This normally closed contact opens in the Vend Motor Coil Circuit to keep the Vend Motor running via the SIID Controller Board until the Arm of the Vend Motor Switch drops in the Cam notch and the Vend Motor stops The normally open contact of the Vend Motor Switch has no function Page 35 of 77 VEND MOTOR WIDE COLUMN Mounted on the Vender with the Vend Switch on the left side See Fig 3 The Linkage and Drive Arm assembly is used to connect the Vend Motor to the Oscillator See Fig 4 Vend Motor Switch 804 100 730 01 Vend Motor Wide Column 572 070 100 03 144 565 070 200 03 T Models Fig 3 OLD STYLE A Drive Pin 900 901 940 01 B Drive Arm 801 200 950 81 C Washer 900 700 600 01 D Linkage Arm 801 201 030 01 E Nvliner Top 901 803 160 01 F Sems Screw 900 301 640 01 G Nvliner Bottom 901 804 770 01 NEW PLASTIC STYLE B Drive Arm Plastic 801 806 160 21 D Linkage Arm Plastic 801 806 170 01 Fig 4 Hi il Nvliner Rear Stack 801 803 170 01 Can Retainer 801 807 870 21 Oscillator Assembly Nyliner Front Stack 491 070 900 03 144 901 804 230 01 497 071 000 03 T Models Page 36 of 77 Sold Out Spring 901 700 740 01 MR Cy Sold Out Switch Assy Snap In 804 100 750 01 Insulator and Switch are one piece og ae EL EE Sold Out Paddle Wide and Narrow
22. 40 Height 2007mm 79 1 2 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 331 730 Ibs DNCB 501T Height 1829mm 72 Width 940mm 37 1 16 Depth 813mm 32 Shipping Wt 344 758 Ibs DNCB 5221 Height 1829mm 72 Width 940mm 37 1 16 Depth 813mm 32 Shipping Wt 305 672 Ibs DNCB 6001 Height 2007mm 79 1 2 Width 940mm 37 1 16 Depth 813mm 32 Shipping Wt 381 840 Ibs Page 4 of 77 PRODUCT IDENTIFICATION The age of Dixie Narco products is determined by the date code incorporated in the serial number The vender serial number takes the form xxxx yyyyzz The first 4 digits xxxx identify the specific vender The next 4 digits yyyy identify the manufacturing run that the vender was built in The last two alpha characters zz identify the quarter and the year the vender was built The first alpha character identifies the quarter A Ist quarter B 2nd quarter C 3rd quarter D 4th quarter The second alpha character identifies the year T 1995 U 1996 V 1997 W 1998 X 1999 Y 2000 Z 2001 Page 5 of 77 SID CAN amp BOTTLE VENDER INSTALLATION amp SET UP The Dixie Narco SIID can and bottle vender is designed utilizing the latest technology featuring a highly sophisticated micro computer based control system The SIID Electronic Vender is designed to meet the growing need for accountability multi pricing programmability and system diagnostics in can v
23. 6 3 With the Hub facing you slowly slide the Cam on the front shaft of the Vend Motor while depressing the Lock Tab See fig 6 NOTE Reference below for timing of the Motors 4 A distinct click will be heard when the tab has locked into the locator hole of the motor shaft CAUTION Depress the Switch Arm when installing the Cam to prevent possible damage to the Switch Arm TO INSTALL AN ADJUSTABLE CAM 1 Select the Adjustable Cam required See page 39 2 Locate the Lift Tab on the outer edge of the Cam See fig 5 3 With the Lift Tab facing you align the slot of the Adjustable Cam with the Locking Tab of the Vending Cam 4 Place the Adjustable Cam on the Vending Cam CAUTION Depress the Switch Arm when installing the Cam to prevent possible damage to the Switch Arm 5 Litt the Lock Tab of the Vending Cam at the same time lift the Lift Tab of the Adjustable Cam and rotate the Adjustable Cam clockwise to the desired setting Lock Tab Lift Tab Fig 5 Fig 6 Adjustable Cam Vending Cam TO REMOVE AN ADJUSTABLE CAM 1 Lift the Lift Tab and rotate the Adjustable Cam clockwise until the Vending Cam Lock Tab is aligned with the slot of the Adjustable Cam 2 Remove the Adjustable Cam from the shaft of the Motor TO REMOVE THE VENDING CAM 1 Depress push in the Lock Tab firmly to disengage it from the Motor shaft 2 Atthe same time pull the Vending Cam towards you until it is removed from the Motor shaft
24. ASH H Ht historical cash counter vender CL HtHtH resettable cash counter select SALE Sales Counter Routine SA LE HHH historical vend counter vender SL 4 H HH resettable vend counter select PASS Continued PrIC Price Setting Routine Pr price for each selection StOS Space to Sales Routine OPt 1 thru 7 bt Opt 7 Only dISP Opt 7 Only Add Opt 7 Only dEL Opt 7 Only COn Machine Configuration C 1 thru 11 C 0 off see below C 1 on LAOS Limited Access on Selection L Select button L 0 off L 1 on LAOd Limited Access on Days d 1 thru 7 d 0 off d 1 on PEr1 Period 1 for Engaging amp Disengaging Limited Access Strt Start End PEr2 Period 2 for Engaging amp Disengaging Limited Access Strt Start End S P2 Secondary Set Price Pr price for each selection involved Pr2P Period for Engaging amp Disengaging Secondary Prices Strt Start End Pr2d Secondary Pricing on Days d 1 thru 7 d 0 off d 1 on tInE ii HHH 24 hour clock dAte d n day of month nntH month d u day of week YEAr PrOn Promotional Sales un number of vends to initiate PrOn Fr number of free beverages to be delivered SEL selection enabled for the promotion LAn6 rtn xx AUtO Auto Test Prompts listed with asterisks are the only programs accessible coming from the factory If other programs are desired they need to be
25. Crystal Diodes Early displays consist of 4 characters utilizing 7 segment LEDs for each character to provide a true alpha numeric display Future display boards will consist of four fourteen segment LEDs to provide clearer alpha numeric characters The display is implemented on it s own printed circuit board Sold Out Message Selection Each selection is supported by a sold out message When a given selection is sold out and that selection is pressed SOLd Out will scroll across the display Price Displayed when Selection is pressed The operation of the vender in the ready mode provides the customer the price of any selection when that particular select button is pressed If all selections are set at the same price in primary set price and the same price in secondary set price the vend price is displayed at all times on the display Page 12 of 77 Single Price or Multi Price via Select Panel or Hand held Prices for each selection are programmed either through the front select panel or through the DEX hand held device For single price configuration each selection has to be programmed for the same price Accounting Data Provided The accounting features are accessed through the front select panel These include CASH historical cash data which is not resettable CLN resettable cash data SALE historical vend data and SLN resettable vend data CASH Historical Data The total cash collected by the vender CLN Resett
26. ID COIN CURRENCY Problem Install bill unplug vender plug in vender gives 1 credit and bill back Troubleshooting A Set Escrow to Pr or ES 4 B Install current software 5 or 380 11 or greater two button programming 3 16 or 390 11 or greater four button programming Problem Install Debitek card unplug vender plug in vender jackpots changer Troubleshooting A Install current software Eprom 5 or 380 11 or greater two button programming 3 16 or 390 11 or greater four button programming Problem After a few vends the Mars 6510 Mdb disables itself 1 e stops taking coins Troubleshooting A Install current software Eprom 804 911 380 41 or greater two button programming 804 911 390 21 or greater four button programming Problem New 4 tube changer will not pay out dollar coin Troubleshooting A Install current software Eprom 380 51 or greater two button programming 390 11 or greater four button programming Problem Software does not work with free vend note token in BA30 Troubleshooting A Install current software 380 51A or greater two button programming 390 31 or greater four button programming Problem Coinco 9302GX changer dispenses all nickels first then correct change lights come on sample price this occurs 60 Troubleshooting A Load the nickels in coin fill CD mode Note This is a Coinco 9302GX problem Page 61 of 77 SHD SOLD OUT MESSAGE Problem
27. Is the temperature control on YES 4 Is there power at the wall outlet YES 5 Is the circuit breaker or fuse correct YES 6 Is the vender power cord good YES 7 Is the compressor power cord good YES 8 Is the temperature control bulb located properly YES 9 Is the temperature control operational YES 10 Is the thermal overload operational YES 11 Is the start relay operational YES 12 Is the compressor operational YES 13 Consult the Dixie Narco Factory Service 1 800 688 9090 or your Dixie Narco Representative NOTE Have the vender Model amp Serial number available SOLUTION 1 NO plug it in 2 NO plug it in 3 NO turn it on 4 NO consult an electrician 5 NO replace or reset 6 NO replace 7 NO replace 8 NO correct 9 NO replace 10 NO replace 11 NO replace 12 NO replace Page 71 of 77 Symptom PRODUCT HOT Possible Cause Compressor starts but will not keep running WHAT TO CHECK 1 Is the temperature control knob set on its highest setting YES 2 Domestically is the voltage supply between 10 of rating on the serial plate YES 3 Is the condenser clear of obstructions YES 4 Is the condenser fan blade turning YES 5 Is the condenser fan motor operational YES 6 Is the temperature control operational YES 7 Is the tube from the compressor to condenser free of kinks YES 8 Is the capillary tube free of
28. OnE indicating all selection switches are O K With SSXX showing press and hold select button 4 for 2 seconds after making repairs will clear the error Press select button 1 will return to SELS if all select switch errors have not been cleared If all select switch errors are cleared the next error code will be displayed or nOnE 1 there are no errors CHAr CHANGER ERRORS Pay out part of coin mechanism Press select button 4 and the display will show one of the following CC indicating a changer communication error tS indicating a tube sensor error IC indicating an inlet chute blocked error no coins sensed in the acceptor tJ indicating a tube jam error CrCH indicating a changer ROM check sum error nOnE indicating there are no errors Press select button 2 or 3 to scroll through the error messages if more than one error exists With any error code showing press and hold select button 4 for 2 seconds after making repairs will clear the error Press select button 1 will return to CHAr if all changer errors have not been cleared If all changer errors have been cleared the next error code will be displayed or nOnE if there are no errors Page 21 of 77 ACCE ACCEPTOR ERRORS Separator or top of coin mechanism Press select button 4 and the display will show one of the following FE indicating excessive escrow attempts nJ indicating a coin jam sensed and reported b
29. Press select button 2 to scroll to next button to dEL Press select button 4 to save the selection Important Promotional sales when enabled will be set at all times of the day Press select button 1 to return to PrOn Press select button 2 to scroll to LAn6 LAn6 LANGUAGE This function is used to set the language that will be used for display messages Press select button 4 and the display will show the language currently set in the controller Press select button 2 or 3 to scroll through the languages available En6L English SPn Spanish 6Ern German Frn French TA Italian With the language you wish to enter showing on the display press select button 4 The display will return to LAn6 Press select button 1 Vender will return to normal mode door open AUtO Auto Test This function is used in Dixie Narco s manufacturing process and is not intended for use in the field Its purpose is a self test routine to check the vender s system This function is not accessible until the operator enters a password which is pressed when the display is at the PASS prompt To enter password press select button 4 until the display goes blank Then press select button 1 then 2 then 3 and then 4 and AUtO should appear on the display If not entered correctly the display will return to PASS For further details on AUtO test contact Dixie Narco Factory Service Page 31 of 77 COCA COLA PROGRAMMING METHOD QUICK REFE
30. RENCE MENU PROMPTS Select Button 1 Home will return to previous menu prompt or to normal door open mode Select Button 2 Scroll Up forward in menu Select Button 3 Scroll Down backward in menu Select Button 4 Enter Save Clear allows you to enter a specific prompt save what you have programmed or clear the error prompts KrOr Error Readout Routine COLJ Column Jams CJ column detected jammed V End Vend Mechanism HS low cam jam detected dOOr Door Switch dS door switch error SELS Select Switch SS select switch error CHAr Changer Errors CC changer communication error tS tube sensor error IC inlet chute blocked tJ tube jam CrCH changer ROM check sum error xx A CCE Acceptor Errors EE excessive escrow attempts nj coin jam LA low acceptance rate StS Space to Sales Errors dA column assigned to 2 buttons uA column not assigned to a button HUAL Bill Validator Errors bC bill validator communication error bFUL full bill stacker bILL defective validator motor bJ bill jam brCH check sum error bOPn open stacker bS bill validator sensor error CPO Coin Payout Mode tuFL Tube Fill Mode tESt Test Routine SE Select Switch Test SP Sold Out Paddle Test Su Sold Out Switch Test CQO Motor Test Cn Coin Mech Test nA Note Acceptor Test dSP Display Test uErS Version Number Test PASS Password CASH Cash Counter Routine C
31. able Data The total cash collected for each selection SALE Historical Data The total number of vends by the vender SLN Resettable Data The total number of vends for each selection The types of data that can be retrieved via the DEX interface to a hand held device is addressed in the SIID Audit Features section Limited Access on Selection Time Days Price The limited access feature allows each selection to be inhibited with respect to time and selected days of the week Also prices of selections can be altered Happy Hour with respect to time and selected days of the week Multiple Coin Changer Interfaces The SID Controller supports the following coin changer interfaces A MDB Multi Drop Specification USA MDB Bill Validators Coinco BA 30 Bill Validators interface to the SHD Controller Also validators which interface to the new MDB Multi Drop Bus specification should also be compatible but have not been tested and approved as of this publication If a bill acceptor is not factory installed an interface harness will need to be ordered from Dixie Narco and or the bill acceptor manufacturer Verifone Debitek Card Compatible The SIID is capable of interfacing to Debit Card and Data recording systems At this time only a few such accessories have been tested by Dixie Narco If such accessories are to be used check with either Dixie Narco or the accessory manufacturer about physical and electrical compatib
32. and when finished will return to dSP Press select button 2 to scroll to the next test mode uErS VERSION NUMBER TEST PASS Press select button 4 and the display will scroll the software revision level in the control box and return to uErSs Example represents the installed software revision Press select button 1 to return to tESt Press select button 2 to scroll to the next routine PASSWORD This function allows you to enter the following routines which are not accessible until the operator enters a password which is set as 4 2 3 1 To enter password press select button 4 until the display goes blank Then press select button 2 then 3 then 1 and then 4 and CASH should appear on the display If not entered properly the display will return to PASS If entered correctly the display will go to the next function CASH Also you may enter AUtO Auto Test from the PASS prompt by entering the password which is set at 1 2 3 4 To enter password press select button 4 until the display goes blank Then press select button 1 then 2 then 3 and then 4 and AUtO should appear on the display Page 24 of 77 CASH CASH COUNTER ROUTINE This function will show the user the vender historical total cash counted and the resettable cash counted for each selection for the vender Press select button 4 and CASH XXXX XXXX will show on the display where the 8 X characters are the historical total cash
33. cimal points are displayed the far right decimal point indicates columni s is are sold out When money is inserted the display indicates the total amount of the deposit The select buttons are used to select the product SERVICE MODE If configuration switch 4 is set to C4 0 when the door is opened nOnE or a list of Error codes will show on the display If configuration switch 4 is set to C4 1 when the door is opened CASh H HH HHH SALE FA HE ErOr will show on the display The service mode is entered when the door is open and the service switch is pressed The operator can now use the first four select switches to move through the main routine menu The main routine menu is as follows ErOr errors CPO coin payout mode tuFL tube fill mode tESt test mode PASS Password the following will only be accessed after the password is entered CASH cash counters SALE vend counters PrIC price setting StOS space to sales setting routine COn machine configuration and rtn return to normal mode door open state The first four select button functions are as follows Select Button 1 Home Will return you to normal mode door open Select Button 2 Scroll Forward Select Button 3 Scroll Backward Select Button 4 Enter Save Clear Allows you to enter a specific routine save command programmed and to clear the error prompts Important Machine configuration functions and the routines they affect are s
34. compressor The condenser fan motor WHAT HAPPENS Warms the temperature control bulb amp the charge in it Expands in the control tube and stretches the temperature control bellows Activates the temperature control switch Turns the compressor motor on Turns the condenser fan motor on Drives the compressor Drives the condenser fan Draws air through the condenser cooling it and pushes air over the compressor cooling it Draws low pressure refrigerant gas from the evaporator compresses the gas and pumps it to the condenser Takes the heat out of the high pressure refrigerant gas Pushes the liquid refrigerant into the capillary tube Controls the flow of liquid refrigerant into the evaporator Where the pressure is kept low by the suction of the compressor Transfers heat from the air to liquid refrigerant Changes into gas at low pressure and is drawn into the compressor Cools the temperature control bulb and the charge in it to a pre determined temperature Shrinks amp lets the temperature control bellows pull back Move and open the temperature control switch Turns the compressor motor off Turns the condenser fan motor off Stops Stops With the vender Plugged In the evaporator fan motor runs constantly Symptom PRODUCT HOT Possible Cause Compressor will not run Page 70 of 77 WHAT TO CHECK 1 Is the vender plugged in YES 2 Is the compressor power cord plugged in YES 3
35. counters that have been recorded Press select button 2 or 3 to display CLN XXXX X XXX where the character N is a selection number and the 8 X characters are the resettable cash counters for that selection Pressing select button 2 or 3 at this time will scroll through the available selection cash counters Press select button 1 to return to CASH XXXX XXXX Press select button 1 to return to CASH Press select button 2 to scroll to the next routine SALE SALES COUNTER ROUTINE This function will show the user the vender historical total number of vends and the resettable vends counted for each selection for the vender Press select button 4 and SALE XXXX XXXX will show on the display where the 8 X characters are the historical total vend counters that have been recorded Press select button 2 or 3 to display SLN XXXX XXXX where the N character is a selection number and the 8 X characters are the resettable vend counters for that selection Pressing select button 2 or 3 at this time will scroll through the available selection vend counters Pressing select button 1 will return to SALE XXXX XXXX Press select button to return to SALE Press select button 2 to scroll to the next routine PrIC PRICE SETTING ROUTINE This function allows the user to set pricing for each selection when Configuration Code is programmed to C1 1 multi pricing Press select button 4 and PRI will show on the display
36. ct button 2 to scroll to the next routine Page 26 of 77 COn MACHINE CONFIGURATION This function allows the user to access and change the programming of the following machine configuration settings or to lock the user out of this portion of the programming to prevent accidental changes If you press select button 4 and the display shows LOC this means configuration setting changes will not be allowed If C1 is displayed then configuration setting changes will be allowed LOC can only be enabled or disabled through DEX interrogation If C1 is displayed the following settings are available Cl C2 C3 C4 C5 Configuration Code 1 Single Price Multi Price Setting Mode This code is used to enable the single price mode C1 O or multi price mode C1 1 Press select buttons 2 and 3 to scroll between C1 O and C1 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C1 Press select button 2 to scroll to C2 Configuration Code 2 Dixie Narco Menu Options Enable This code is used to enable Dixie Narco programming options space to sale option 7 LAOS LAOd PEr1 PEr2 S P2 Pr2P Pr2d tInE dAtE Pron and LAn6 To enable this programming option enter C2 1 to disable or skip these programming options enter C2 0 Press select buttons 2 and 3 to scroll between C2 0 and C2 1 Press select button 4 with the disp
37. e Plastic Bottle Shimming Wide Stack Series 90 Miscellaneous Worldwide Can Shimming Wide Stack Series 90 Miscellaneous Worldwide Returnable Bottle Shimming T Models For shimming of venders or products not listed in the above Technical Bulletins call the Dixie Narco Service Department or contact your Dixie Narco Representative Page 38 of 77 Gold CAMS FOR VEND MOTORS 1 Adjustable Cam For a b Pa Green DNCB 1M deeper wide column DNCB T models single double or triple depth wide column Color of Cam is Gold Part 801 806 400 11 3 Vending Cam For a b C DNCB T models double or triple depth wide column Color of Cam is Green Part 801 806 410 41 Brown 5 Vending Cam For a b C d DNCB 1M deeper narrow column Blue Vending Cam For a DNCB 1 deeper single double depth wide column b DNCB T models single depth wide column Color of Cam is Blue d Part 801 806 390 41 G Brown Adjustable Cam For a DNCB 11 4 deeper narrow column b DNCB T models single double or triple depth narrow column c Color of Cam is Brown d Part 801 806 610 21 DNCB T models single double or triple depth narrow column Color of Cam is Brown Part 801 806 180 21 Page 39 of 77 CAM INSTALLATION AND REMOVAL TO INSTALL A VENDING CAM 1 Select the Vending Cam required See page 39 2 Locate the Hub at the center of the Cam See Fig
38. ender for one minute then power vender back up Check main power plug for loose connection Check for bad connections or broken wires from display to control board Check display board Check control board Display will not function Check for bad connections or broken wires from display to control board Check F1 motor power fuse 1 6 Amp Check display board Check transformer Check control board Display shows 1 and then increases in dollar increments Check coin mech Check validator Check control board Cannot set price on a given selection Check configuration 1 is set to Cl 1 multi pricing Check for bad connections or broken wires from select switch to control board Check select switches Check control board Vender changes a set vend price to 10 on selections on its own domestic only 10 could be any given price Check secondary pricing program Check for bad connections or broken wires from select switch to control board Check control board Possible cold solder joints Control board looses its memory when power is shut off to vender Check battery see problem 16 on next page Check control board Space to sales does not work properly when adding and deleting columns Check for bad connections or broken wires from select switch to control board Check control board F2 motor power fuse 6 Amp blows when a given motor runs Check motor for short Check motor switch and motor
39. ending equipment Along with these functions DEX UCS communications to a hand held computer is available to provide the ability to measure each vending location for product performance vender performance and accessing accounting data This data can be used to maximize the efficiency of routes for servicing venders DEX communications also provides the bottler security for the integrity of the cash in versus the product sold The vender design provides the flexibility required for the changing beverage industry as well as dependable performance for many years This manual is prepared to assist the proper installation and set up of the vender Please read this manual carefully and become familiar with the SIID Vender before placing the vender on location RECEIVING INSPECTION Upon receipt inspect the vender for any shipping damage If there is any damage have the driver note the damage on the bill of lading and notify Dixie Narco Although ILC C regulations require that the consignee originate shipping damage claims Dixie Narco will gladly help if you must file a claim UNPACKING THE VENDERS Remove the stretch wrap and top cover from the vender If flavor labels were shipped with your vender they will be affixed to the back of a vender in the shipment or in the cash box NOTE DO NOT STORE THE VENDER OUTSIDE WITH THE STRETCH WRAP ON THIS COULD CAUSE THE STRETCH WRAP TO BOND TO THE VENDER S SURFACE WHICH COULD DAMAGE THE FINISH Remove the
40. er to the proper technical bulletin for spacer settings and shims INITIAL LOADING Oscillators must be in the extreme left or right position to insure proper loading When loading wide columns the first row of cans should be loaded on the bottom bar of the oscillator The second row of cans must be loaded on the top bar of the oscillator Always load complete rows do not load only to the back or only to the front of the column Rotors must be in the cup position to receive the first cans When loading narrow columns lay the rows in the column until the column is full Do not fill the columns to the top of the cabinet Allow about 3 inches at the top of the column because the can stack will move up and down in the column during the vend cycle Correct loading will prevent service calls and insure proper vending After loading a vender for the first time test vend each selection with money until the first can is delivered This will ensure that the vender is loaded and working properly NOTE TO INSURE PROPER AIR FLOW THROUGH THE EVAPORATOR DO NOT PLACE CANS OR OTHER FOREIGN OBJECTS IN THE BOTTOM OF THE TANK Page 9 of 77 INSTALLING FLAVOR CARDS The flavor cards may be inserted one of two ways 1 m the select buttons or 2 in the flavor card carrier 1 IN THE SELECT BUTTONS Swing the coin changer mounting plate away from the outer door exposing the back of the select buttons The flavor cards are inserted in the back of the se
41. evaporator and pumps hot high pressure refrigerant gas out to the condenser CONDENSER The condenser located in the base of the vender at the front takes heat out of the hot high pressure gas that comes from the compressor The gas loses heat as it goes through the condenser coils and changes into a liquid because it is still under pressure CONDENSER FAN The condenser fan between the condenser and the compressor motor first draws air from the outside of the vender through the condenser This air takes heat from the condenser first and then is blown over the compressor housing from which it also takes heat before going back outside of the vender The condenser fan runs when the compressor motor runs FILTER DRYER The filter dryer is in the liquid line between the condenser and the capillary tube This dryer filters out any foreign particulate matter and also contains a desiccant to absorb any moisture that may be present in the system CAPILLARY TUBE The capillary tube between the condenser and the evaporator in the refrigerant line has a very small inside diameter and serves to control the refrigerant flow from the condenser into the evaporator EVAPORATOR The evaporator in the vender cabinet takes heat from the air in the vender cabinet and gives this heat to the liquid refrigerant The liquid refrigerant is evaporated boiled off as a gas and the gas is drawn out by the compressor EVAPORATOR FAN The evaporator fan draws wa
42. g any Dixie Narco vender components All repairs should be performed by a qualified service technician who is equipped with the proper tools and replacement components using genuine Dixie Narco factory parts Repairs and or servicing attempted by uninformed persons can result in hazards developing due to improper assembly or adjustments while performing such repairs Persons not having the proper background may subject themselves to the risk of injury or electrical shock which can be serious or even fatal Page 3 of 77 DNCB 168 Height 1439mm 56 11 16 Width 711mm 28 5 16 Depth 737mm 30 1 2 Shipping Wt 211 464 lbs DNCB 180 Height 1439mm 56 11 16 Width 711mm 28 5 16 Depth 737mm 30 1 2 Shipping Wt 211 464 lbs DNCB 276 Height 1829mm 72 Width 711mm 28 5 16 Depth 737mm 30 1 2 Shipping Wt 260 574 lbs DNCB 300 Height 1829mm 72 Width 711mm 28 5 16 Depth 737mm 30 1 2 Shipping Wt 260 574 Ibs DNCB 348 Height 1829mm 72 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 330 728 Ibs DNCB 360 Height 1829mm 72 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 288 634 Ibs DNCB 368 Height 1829mm 72 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 312 688 lbs DNCB 414 MODELS AND DETAILS Height 2007mm 79 1 2 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 358 790 Ibs DNCB 4
43. hown in italics See the machine configuration COn programming portion for detailed information Note Routines with are the only programs accessible coming from the factory If other programs are desired they need to be turned on in the machine configuration code routine PROGRAMMING MENU ErOr ERROR ROUTINE This function allows you to enter the error readout routine If there have been no errors since the last reset the display will read nOnE If one or more errors have occurred the display will show the first error code that occurred The following are error codes that may be displayed and detailed information accessed COLJ uEnd dOOr SELS CHAr ACCE StS and bUAL Press select button 2 or 3 to scroll through any error codes that are present Important If there is only one problem that will be the only error code shown when you enter the error code sub menus Press select button 1 to return to normal mode door open With an error code showing on the display press select button 4 to access detailed information Page 20 of 77 COLJ COLUMN JAMS Press select button 4 and the display will show CJXX where XX indicates the first column that has been detected as being jammed or nOnE indicating all columns are O K With CJXX showing press and hold select button 4 for 2 seconds after making repair and the error will be cleared and the jammed motor shown will be homed The display will now show nOnE if a
44. ility before attempting to interface such accessories to the SID vender The SIID supports any Debit Card Data Recording manufacturer s systems that meet NAMA II protocol Page 13 of 77 SIID AUDIT FEATURES The SUD provides two methods of accessing audit data A limited amount of audit information is available in the system set up audit menu More extensive audit information is accessible electronically SYSTEM SET UP AUDIT MENU Four types of audit data are available in the system set up audit menu CASH which is the historical total cash counted for the vender CLN which is the resettable cash counted for each selection for the vender SALE which is the historical total number of vends for the vender SLN which is the resettable total number of vends for each selection for the vender The audit data is accessed by pressing select button 4 when CASH or SALE is on the display With CASH on the display press select button 2 to scroll into CLN With SALE on the display press select button 2 to scroll into SLN ELECTRONIC ACCESS A much more extensive amount of audit information is accessible electronically It is retrieved with a portable data collection device and typically loaded into a computer at a central location The data can then be tracked with a data base for preparing route stocking lists tracking cash flow doing inventory control and other tasks Data collection devices are available from several sources includi
45. in point or gotten down to the cut out point set on the temperature control switch 2 Start Relay 2 Turns the start windings on amp off 2 The presence or absence of heavy current switches the relay which energizes or de energizes the Start windings 3 Thermal Overload Switch 3 Protects the windings of the 3 Current drawn by the motor or compressor heat from the compressor can raise the temperature of the thermal overload switch cut out which removes power from the compressor Page 68 of 77 REFRIGERATION CIRCUIT DIAGRAMS TEMPERATURE CONTROL SWITCH be PLUG b N EEN does VENDING LOCK CIRCUIT BEO COMP MOTOR COND EVAP FAN ii FAN MOTOR MOTOR GROUND REFRIGERATION HOOK UP GROUND E ja 9 POWER LINE Tecumseh Embraco STARTING THERMAL OVERLOAD SWITCH 0 3 o o oo O a COMPRESSOR MOTOR CONDENSER COMPRESSOR FAN MOTOR MAIN WINDING WINDING STARTING RELAY Page 69 of 77 REFRIGERATION CYCLE WHAT DOES IT The rising temperature in the vender The charge in the control bulb The bellows The temperature control switch The compressor motor The condenser fan motor The compressor The condenser More hot gas coming from the compressor The capillary tube The evaporator The liquid refrigerant The falling temperature in the vender The charge in the control bulb The bellows The temperature control switch The
46. kinks YES 9 Is the thermal overload operational YES 10 Is the start relay operational YES 11 Consult the Dixie Narco Factory Service at 1 800 688 9090 or your Dixie Narco Representative NOTE Have the vender Model amp Serial number available SOLUTION 1 NO adjust the knob to a higher setting 2 NO consult the power company 3 NO clear or clean 4 NO free the obstruction or replace the blade if needed 5 NO replace 6 NO replace 7 NO repair or replace 8 NO replace 9 NO replace 10 NO replace 11 NO replace Page 72 of 77 Symptom PRODUCT HOT Possible Cause Miscellaneous WHAT TO CHECK SOLUTION 1 Is the evaporator fan motor working 1 NO replace motor YES 2 Has the refrigeration system lost its charge 2 YES replace the refrigeration No system 3 Consult the Dixie Narco Factory Service at 1 800 688 9090 or your Dixie Narco Representative NOTE Have the vender Model amp Serial number available Page 73 of 77 Symptom PRODUCT COLD BUT NOT COLD ENOUGH Possible Cause Compressor runs but won t cool product WHAT TO CHECK 1 Is the temperature control knob set properly YES 2 Domestically is the voltage supply between 103V and 127V YES 3 Is the temperature control probe located properly YES 4 Is the condenser clear of obstruction YES 5 Is the evaporator fan free of obstruction YES 6 Is the condenser fan free of ob
47. lay showing the setting you wish to use Press select button 1 to return to C2 Press select button 2 to scroll to C3 Configuration Code 3 Full Test Enable This code is used to enable the full test menu options SE SP Su Cn nA dSP and uErS To enable these programming options enter C3 1 to disable or skip these programming options enter C3 0 Press select buttons 2 and 3 to scroll between C3 0 and C3 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C3 Press select button 2 to scroll to C4 Configuration Code 4 Automatic Viewing of Historical Sales and Cash Data and Error Codes This code is used to enable viewing of historical total sales total cash and current errors automatically when the door is opened To enable automatic viewing option enter C4 1 to disable enter C4 0 Press select button 2 and 3 to scroll between C4 0 and C4 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C4 Press select button 2 to scroll to C5 Configuration Code 5 Door Switch Reset Status This code is used to reset all resettable data when the door switch is cycled and at least one data register is read via the credit display when set at C5 1 or to reset all resettable data only when the rESEt command is received when set at C5 OT Press select buttons 2 and 3 to scroll between
48. lect buttons from either side 2 IN THE FLAVOR CARD CARRIER Swing the coin changer mounting plate awav from the outer door exposing the back of the select panel Remove the flavor card carrier Ensure the flavor cards are placed in the select button flavor card carrier position that corresponds to the column in which the product is loaded Page 10 of 77 SIID HARDWARE CONFIGURATION The hardware configuration for the SIID Controller consists of a main control board and a display board The select panel consists of low voltage switches Sold out indicators are eliminated in the SIID The select switches interface directly to the main controller The motors used on the stack continue to be 115 VAC The vend switches and sold out switches are low voltage There is only one vend switch per motor and one sold out switch per column The motors vend switches and sold out switches directly interface to the main controller board Each motor is independently controlled to provide the maximum flexibility for space to sales The Main Controller supports up to 10 motors and 10 selections The Main Controller consists of one board It consists of all the intelligence memory switch interfaces stack interface motors vend switches and sold out switches and peripheral interfaces which include coin changers dollar bill validators DEX interface and debit systems The DEX interface supports both an internal connection as well as an external connectio
49. ll columns are O K or CJXX if another column is jammed Press select button 1 will return to COLJ if all column jams have not been cleared If all column jams have been cleared the next error code will be displayed or nOnE if there are no errors Press select button 1 will return to ErOr VEnd VEND MECHANISM Press select button 4 and the display will show HSXX where XX indicates the first column that has been detected with a home sense error low cam jam or nOnE if all columns are O K With HSXX showing press and hold select button 4 for 2 seconds after making repair will clear the error Press select button 1 will return to vEnd if all home sense errors have not been cleared If all are cleared the next error code will be displayed or nOnE if there are no errors dOOr DOOR SWITCH Press select button 4 and the display will show dS indicating a door switch error door opened or switch not recognized for more than one hour or nOnE indicating no problems With dS showing press and hold select button 4 for 2 seconds after making repairs will clear the error Press select button 1 will return to dOOr if door errors have not been cleared If all are cleared the next error code will be displayed or nOnE if there are no errors SELS SELECT SWITCH Press select button 4 and the display will show SSXX where XX indicates the first select switch that caused the error code or n
50. n The interconnect is a 1 4 phono jack as specified and approved by NAMA All electrical specifications protocols and baud rates are identified in the specification The door switch is included to determine door accesses A service switch is located on the main controller board to access accounting data programming features and access diagnostic features through the front select panel A real time clock RTC with battery backed memory is provided so memory can be maintained during power failures The life expectancy is 5 years shelf life and 10 years operational The real time clock is displayed in military time 24 hour clock The RTC is used for time stamping door closures power outages limited access and selective discount pricing The intelligence of the Main Controller is an Intel 80C32 microprocessor A minimum of 128k of EPROM and 8k of RAM battery backed is provided Early Display Boards will consist of four 7 segment LEDs to provide alpha numeric characters Future Display Boards will consist of four fourteen segment LEDs to provide clearer alph numeric characters Also the exact change indicator consists of an LED Page 11 of 77 FEATURES The following is a description of all the features of the SIID DEX Compatible Hand held Interface The vending industry NAMA has established an audit data protocol which is defined by DEX Direct Exchange Of Data and UCS Uniform Communications Standards This interface is a
51. ng Norand Fujitsu Panasonic Telxon Verifone and Mars Dixie Narco currently collects data with a PC program running on a portable notebook computer The SIHD uses the DEX UCS protocol as the method of exchanging data with the portable data collection device DEX UCS was formally adopted as the standard method of collecting audit data for the vending industry by the National Automatic Merchandising Association NAMA in April of 1991 DEX UCS has been used in related industries since 1989 It was developed by the Arthur D Little Company and is administered and maintained by the Uniform Code Council UCC The NAMA Vending Electronics Standardization Committee developed and published a comprehensive set of data records relevant to the vending industry The SID reports the portion of these related to this specific machine design The current list of records and their usage by the SIID follows DEX stands for Direct EXchange of data which means there is a hard wired connection between the two systems exchanging data This is done by inserting a VA inch phone plug on the portable data collection device in a jack mounted on the SIID Inserting the plug automatically initiates the exchange of data which takes several seconds No other machine functions are available while the exchange is taking place The operator is told that the exchange is taking place by the display of the message DEX IN PROGRESS Most of the data records are reported in both an inte
52. ng current is required The vender must be plugged in its own properly rated circuit with its own circuit protection fuse circuit breaker DO NOT USE AN EXTENSION CORD GROUND THE VENDER The vender is equipped with a three wire power supply cord and MUST be plugged in a properly grounded outlet DO NOT REMOVE THE GROUND PIN OR IN ANY WAY BYPASS THE GROUNDING OF THE VENDER If the outlet will not accept the power cord plug contact an electrician to install a proper AC outlet WARNING Failure to comply with these instructions may subject the user to the risk of Injury or l electrical shock which can be serious or fatal COIN CHANGERS AND OTHER ACCESSORIES The SIID vender must have a coin changer installed and can have a bill acceptor installed If the coin changer and other accessories are not factory installed refer to the instructions received from the manufacturer of the coin changer and other accessories for proper set up and installation The SIID vender will support the following coin changers Multi Drop Coin Mech Domestic Coinco 9302GX Mars TRC6510 BILL ACCEPTORS If a bill acceptor is not factory installed a bill acceptor interface harness must be ordered from Dixie Narco See the chart below Bill Acceptor Interface Harnesses Coca Cola Venders Coinco BA 30 Maultidrop Bus Also requires parts from acceptor manufacturer Note Bill acceptors will be inhibited anytime the door interlock switch is in the center
53. ntrol switch are in the compressor motor s running and starting circuits They are also in the condenser fan motor circuit When the cabinet temperature gets up to the cut in setting the temperature control switch closes in the compressor motors starting and running circuits and in the condenser fan circuit When the cabinet temperature gets down to the cut out setting the temperature control switch opens in these circuits CAUTION To adjust the temperature control see page 44 THERMAL OVERLOAD ASSEMBLY The thermal overload is a temperature activated switch that interrupts power to the compressor when excessive temperatures occur This switch protects the compressor from the damage that will occur if the compressor continues to operate under adverse conditions The overload also opens under abnormally high amp draws protecting the motor windings from damage Frequent overload trips may lead to warm product and be the first indication of a dirty condenser or other refrigeration related problems that require attention STARTING RELAY The starting relay is a device that connects the start winding of the compressor during start up The additional winding start helps the compressor motor come up to speed Once it reaches speed the starting relay disconnects the start winding from the circuit Page 66 of 77 ELECTRICAL OPERATION WHAT DOES IT WHAT HAPPENS WHEN THE VENDER TEMPERATURE GETS UP TO THE CUT IN SETTING The temperature control swi
54. o clock 12 o clock j Zz saz 19 AU 7 cid O Fig 10 Fig 11 Page 41 of 77 REAR SPACER The Rear Spacer one for each column is located vertically at the rear of the column The latch fingers or springs adjustable by hand slide into the holes in the column wall for cans and other package settings Note Rear Spacers with Springs are not shown See Fig 13 the Latch Fingers are in the open position with the Lock Tabs disengaged See Fig 14 the Latch Fingers are in the closed position with the Lock Tabs engaged Make sure the tabs are in a locked position as shown before loading the Vender Latch ag Latch Finger gt Finger te Lock Tab OR Lock Tab Fig 13 Fig 14 Rear Spacer Rear Spacer FOR REFERENCE ONLY Rear Spacer adjustment holes located in the sidewalls of the stacks O O O O O o O Rear OOOOOOOOOOOOOOOOOOOOOOO Front of OOOOOOOOODOOOOOOOOBDOOOooO Vender Vender O O O O O O O 21 18 15 12 9 6 3 Reference Holes Only Page 42 of 77 CLEANING THE VENDER DO NOT USE A WATER JET OR NOZZLE TO CLEAN THE VENDER WHAT TO CLEAN SIGN FACE The polycarbonate sign face requires proper cleaning to prolong the service life of this item It is recommended that you periodically clean the sign face as follows 1 Rinse the sign with a soft cloth or sponge soaked in warm water 2 If necessary use a mild soap to loosen any dirt or grime To prevent damage DO NOT SCRUB or use a brush or
55. oll between C7 0 and C7 1 Press select button 4 with the display showing the setting you wish to use Press select button to return to C7 Press select button 2 to scroll to C8 Important C8 C9 C10 and C11 are Escrow Rule settings and work in conjunction that is if one of the four is on x C8 C9 C10 the other three are automatically turned off C8 is the default code for Escrow Rule setting Configuration Code 8 Escrow Rule No 1 Enable This code is used for escrow to price condition All dollar bills will be stacked No cancel sale is allowed once the minimum vend price is met or exceeded Press select button 4 if the display shows C8 1 Code 8 is turned on and C8 0 means Code 8 is turned off Press select buttons 2 and 3 to scroll between C8 0 and C8 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C8 Press select button 2 to scroll to C9 Configuration Code 9 Escrow Rule No 2 Enable This code is used for escrow to select condition with dollar bills being stacked Dollar bills are always stacked and a cancel sale will return deposit from the coin mech 1 e 4 quarters Press select button 4 if the display shows C9 1 Code 9 is turned on and C9 0 means Code 9 is turned off Press select buttons 2 and 3 to scroll between C9 0 and C9 1 Press select button 4 with the display showing the setting you wi
56. or as needed 1 Door Gasket Petroleum Jelly Page 43 of 77 Temperature Control Adjustments Adjustment 1 Temperature Adjustment Turn the adjustment clockwise for colder product and counter clockwise for warmer product This will change the cut out temperature only the cut in temperature remains constant A WARNING DISCONNECT POWER TO THE VENDING MACHINE BEFORE PROCEEDING WITH THIS ADJUSTMENT Adjustment 2 Altitude Adjustment The control is factory set for an altitude of 152 M 500 ft For higher altitudes adjust the inside range screws to prevent freeze up of the product Adjust the inside range screws as follows ALTITUDE CUTLER HAMMER 9531N272 Meters Turn both screws counter clockwise 610 1 8 Turn 1219 1 4 Turn 1829 1 2 Turn 5 8 Turn Page 44 of 77 SUID VENDING Problem Free vend on one column Troubleshooting A Check selection price B Check for bad connections or broken backed out or crossed wires from vend motor to control board C Check for sticking select button D Check control board Problem One motor continues to home with door closed shows COLJ when ErOr routine is entered Troubleshooting A JY using Mars Validator ensure correct interface harness is used B Check for bad connections or broken backed out or crossed wires from vend motor to control board Note Check wires on left side of vend motor cover C Check vend switch D Check control board Problem One col
57. ove steps fail SOLUTION 1 YES see step 4 NO Ensure the door is closed tightly If door still does not seal properly see step 2 2 YES reinstall motor cover properly NO see step 3 3 YES replace necessary components NO see step 4 4 YES see step 5 NO place soakers upright in pan so that air will flow over amp through the soakers 5 YES see step 6 NO place 14 fiberglass soakers in the condensate pan 6 YES see step 7 NO remove all debris and or cans from the area around the evaporator and condenser Clean the evaporator amp condenser coils with a stiff brush or compressed air 7 YES A Level the vender properly B Align the inner amp outer doors so that the delivery door does not stick open NO see step 8 8 Consult the Dixie Narco Factory Service at 1 800 688 9090 NOTE Have the vender model amp serial number available Page 76 of 77 GLOSSARY DEX Direct Exchange of Data Dixie Bus Dixie Narco Serial Communication Specification to allow Dixie Narco to add extra features without affecting current vender designs IR Infrared LCD Liquid Crystal Diodes LED Light Emitting Diodes MDB Mula Drop Bus Coca Cola Serial Communication Specifications Used in all Dixie SIID can venders NAMA National Automatic Merchandising Association UCS Uniform Communications Standards UCC Uniform Code Council Page 77 of 77
58. position service mode enable even if service mode time out has occurred restoring the vender to normal operation Page 7 of 77 OTHER ACCESSORIES The SIID Vender is capable of interfacing to Debit Card and Data Recording systems At this time only a few such accessories have been tested by Dixie Narco If such accessories are to be used check with either Dixie Narco or the accessory manufacturer about physical and electrical compatibility before attempting to interface such accessories to the SIID Vender INSTALLING A COIN CHANGER Hang the coin changer on its mounting plate and secure it by tightening the three securing screws Plug the coin changer into the 6 pin socket for MDB changers in the vender CAUTION The coin changer must be plugged in with the power removed from the door or the coin changer may not power on properly After restoring power manually load the coin changer coin tubes with at least 10 coins each Following the program instructions for the SIID Vender program each selection for its own vend price A price of 0 00 is free vend After the pricing is set return the vender to its operate mode either by closing the door or pulling the door closed switch out Prime the coin changer by making a correct change transaction Page 8 of 77 PLACING THE VENDER ON LOCATION CAUTION DO NOT TRANSPORT THE VENDER TO OR FROM THE LOCATION LOADED WITH PRODUCT OR DAMAGE TO THE VENDER MAY RESULT The vender must be located on a
59. r is full bILL indicating a defective motor in the validator bJ indicating a bill jam in the validator brCH indicating a check sum error bOPn indicating an open stacker bS indicating a bill validator sensor error LA indicating a low acceptance rate ratio of read to accepted nOnE indicating there are no errors Press select button 2 or 3 to scroll through the error messages if more than one error exists With any error code showing press and hold select button 4 for 2 seconds after making repairs will clear the error Press select button 1 will return to DUAL if all bill validator errors have not been cleared If all bill validator errors have been cleared the next error code will be displayed or nOnE if there are no errors Press select button 1 will return to ErOr Press select button 2 to scroll to the next routine Page 22 of 77 sie CPO COIN PAYOUT MODE This function allows you to dump coins from the coin mechanism Press select button 4 to enter mode and the lowest coin value dispensable will show on the display Press select button 2 or 3 to scroll through the different coin values available Press and hold select button 4 to dump the coins whose value is shown on the display Press select button 1 will return to CPO Press select button 2 to scroll to the next routine tUFL TUBE FILL MODE This function allows you to count the coins loaded in the
60. r limited access Press select button 4 when the desired setting is showing on the display and then the display will return to d Press select button 1 to return to LAOd Press select button 2 to scroll to PEr1 PERIOD 1 FOR ENGAGING AND DISENGAGING LIMITED ACCESS This function is used to set the times to start and end limited access Press select button 4 and Strt will show on the display Press select button 4 to enter Strt start and the display will show a time 24 hour clock Press select button 2 or 3 to increment or decrement the time With the time you wish to activate showing on the display press select button 4 The display will return to Strt Press select button 2 to scroll to End Set the time the same as start Note Start time has to be less than end time You must set an on and off time Press select button 4 to save the end time and the display will return to End Press select button 1 to return to PEr1 Press select button 2 to scroll to PEr2 Page 29 of 77 PEr2 PERIOD 2 FOR ENGAGING AND DISENGAGING LIMITED ACCESS This function is used to set a second time to start and end limited access Set the start time and end time the same way as in Perl Period 2 must be greater than Period 1 Press select button 1 to return to PEr2 Press select button 2 to scroll to Pr2P S P2 SECONDARY SET PRICE This function is used to set a second price for each selection Set this using the instructions for
61. rm air from around the cans or bottles in the cooling compartment and blows it across the evaporator As the air goes across the evaporator it gives up heat to the evaporator then goes back to the cans or bottles and takes heat from them This fan runs continuously when the vender is plugged in Page 65 of 77 CONDENSATE PAN The condensate pan located in the compressor compartment collects the water which runs from the evaporator The water is evaporated into the surrounding air by means of soakers The soakers extend down into the pan to absorb the water Exposure to the surrounding air evaporates the water in the soakers ELECTRICAL PARTS TEMPERATURE CONTROL The temperature control is the part that is made up of a control bulb connected by a small metal tube to a bellows The control bulb is in a slot in the evaporator fan housing The bellows and a switch known as the temperature control switch are in the temperature control box which 1s fastened to the right side inside the vender The control bulb and the bellows have a vapor in them When the temperature of the vapor in the bulb rises it builds up pressure in the bellows tube This pushes the bellows out When the control bulb is cool the vapor shrinks back and the bellows pulls in These movements of the bellows work the switch called the temperature control switch closing 1 when the bulb is heated and opening it when the bulb is cooled The contacts of the temperature co
62. rval and historical format The historical values represent a total of the values since the machine shipped from the factory The interval values are the data collected since the last time it was collected electronically Page 14 of 77 The following types of audit data are accessible electronically Machine Identity Information Date and Time of Interrogation Cash Sales Summary Cash Input and Output Summary Product Sales Information Machine Configuration Events Door Openings Interrogations Programmable Access Limits Time of Day Discounts In addition to retrieving audit data every machine configuration parameter that can be programmed in the service menu can be programmed electronically via the DEX port The following types of data can be configured electronically Machine Identity Date and Time Price and Product Information Space to Sales Limited Access Control Parameters Time of Day Discounts Control Parameters Escrow Mode Escrow mode cannot be transferred with the Norand Device Page 15 of 77 Vender Identification SAMPLE SHD CONFIGURATION amp ACCOUNTING REPORT Serial Number 1234 6132BR Model Number DNCBSOIT SID Location NAMA SHOW CHICAGO IL Asset Number 362436 of Columns 8 of Selections 7 Significant Events RECENT HISTORICAL Door Openings 2 12 Power Outages l 2 Total Vends 10 213 Total Sales 7 50 159 75 Vender Configuration Coin Mechanism MICRO MECH Escrow
63. s assigned respectively Selections and 2 are tied together with all associated columns Selections 2 and 3 are tied together with all associated columns Selections 1 2 and 3 are tied together with all associated columns Selections 1 2 and 3 are tied together with all associated columns and selections 4 and 5 are tied together with all associated columns Option 7 is only available if configuration code 2 is set at C2 1 7 Custom Allows you to assign columns to select buttons With OPt7 showing press select button 4 and btl will show on the display 1 stands for the select button number Press select button 2 or 3 to scroll through the select numbers When the desired select button number is reached press select button 4 and dISP will show on the display Press select button 2 or 3 to scroll through dISP Add and dEL Press select button 4 with any one of these on the display and it will allow you to do the following with the selection dISP Add GEL Allows you to view the columns assigned to the select button in the form of X A B C where X is the select button and A B C are the columns assigned to it Allows you to add columns to the select button To add With Add on the display press select button 4 and AddX will show on display where X is the next column number that can be added to the select button Press select button 4 and this will be saved and the display will show
64. sh to use Press select button 1 to return to C9 Press select button 2 to scroll to C10 Configuration Code 10 Escrow Rule No 3 Enable This code is used for escrow to select condition with the last dollar bill that meets or exceeds maximum vend price being held in escrow in the validator Cancel sale will return the held bill and any amount over 1 will be returned from the coin changer Press select button 4 if the display shows C10 1 Code 10 is turned on and C10 0 means Code 10 is turned off Press select buttons 2 and 3 to scroll between C10 0 and C10 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C10 Press select button 2 to scroll the C11 Page 28 of 77 Cll Configuration Code 11 Escrow Rule No 4 This code is used for escrow no cancel condition with all bills stacked and no cancel sale allowed unless the vender is in exact change and the maximum vend price is exceeded Note Any money entered below vend price cannot be returned Press select button 4 if the display shows C11 1 Code 11 is turned on and C11 0 means Code 11 is turned off Press select buttons 2 and 3 to scroll between C11 0 and C11 1 Press select button 4 with the display showing the setting you wish to use Press select button 1 to return to C11 Press select button 1 to return to COn Press select button 2 to scroll to LAOS If Configuration
65. shipping boards from the bottom of the vender The shipping boards are attached by the leveling legs Remove the shipping boards by unscrewing the leveling legs A 1 inch socket type wrench should be used on the bottom of the leveling legs Be sure to replace the legs after removing the shipping boards To open the vender locate the door lock keys which are secured inside the coin return cup After unlocking the door rotate the T handle counter clockwise until the door can be opened Once inside check the coin box on the door for any additional parts pricing labels or information concerning factory equipped accessories Check the T handle for proper alignment and locking functions Check the lamps for proper installation WARNING Ensure that power is disconnected from the vender or that the power interrupt switch if provided is not defeated before inspecting or replacing the lamps Failure to comply with these instructions may subject the user to the risk of injury or electrical shock which can be serious or fatal Page 6 of 77 ELECTRIC POWER NEEDED Refer to the cabinet serial number plate to determine the proper voltage and frequency the machine requires domestically this requirement is 115 Volts 60 Hertz Domestic venders will operate properly at 10 of the specified voltage For domestic models this is between 103 volts and 127 volts The cabinet serial plate also indicates the amperage of the vender Single phase alternati
66. solid flat and level surface The vender must be positioned close enough to an electrical outlet that an extension cord is not required If securing the vender to the floor or wall is required call the Dixie Narco Factory Service Department or your Dixie Narco Representative for suggestions LEVEL THE VENDER Level the vender When the vender is level the door can be opened to any position and it will not move by itself Open the door to several different positions before deciding the vender is level Make sure that all of the leveling legs are touching the floor If you cannot level the vender select another location Do not place any objects under the machine DANGER The vender must be properly located and leveled to minimize the risk of injury or death from tipping in the event of user misuse or vandalism SPACE THE VENDER Do not block the rear of the vender Keep the vender 4 inches 10 cm from the wall to insure adequate airflow to the condenser and compressor At the front of the vender make sure that nothing obstructs the air intake at the bottom of the main door At the rear of the vender make sure nothing obstructs the air exhaust at the bottom of the cabinet LOADING THE VENDER All SUD Venders are shipped ready to vend 12 oz cans unless another package was specified at the time the vender was ordered from the factory If a package other than a 12 oz can is to be vended contact a Dixie Narco Factory Service Representative or ref
67. struction YES 7 Is the evaporator free of ice YES 8 Is the temperature control operational YES 9 Is the evaporator fan operational YES 10 Is the condenser fan motor operational YES 11 Is the refrigerant tubing free of kinks YES 12 Is the overload operational YES 13 Is the start relay operational YES 14 Is there refrigerant in the system YES 15 Consult Dixie Narco Factory Service 1 800 688 9090 or your DN Representative NOTE Have vender Model amp Serial number available SOLUTION NO set properly NO consult the power company NO correct NO clear clean or space the vender properly NO free any obstruction or replace NO free any obstruction or replace NO defrost amp check the following gasket seal port door seal refrigerant charge NO replace NO replace 10 NO replace 11 NO repair or replace 12 NO replace 13 NO replace 14 NO charge system and check for leaks Page 74 of 77 Symptom PRODUCT TOO COLD OR FROZEN Possible Cause Compressor runs too long or continuously WHAT TO CHECK 1 Is the temperature control knob set properly YES 2 Is the temperature control bulb located properly YES 3 Is the temperature control operational YES 4 Does the evaporator frost over completely while the system is running YES 5 Consult the Dixie Narco Factory Service at 1 800 688 9090 or
68. t Switch is the snap in type To install place the switch in position over the opening in the Front Mechanism Plate push in and at the same time slide to the nght SOLD OUT SWITCH PACK Vend Sold Out Switch The normally closed contact of the Sold Out Switch has no function The normally open contact of the Sold Out Switch is in the Sold Out Circuit kept open by a can or bottle When not kept open by a can or bottle the normally open contact closes and completes the Sold Out Message Circuit via the SIID Controller Board Page 34 of 77 VEND MOTOR For Narrow Column For Wide Column The Vend Motor one for each vending stack is mounted on a bracket at the front of the Front Mechanism Plate The Vend Motor is in the Vend Motor Coil Circuit The Vend Motor runs when a normally closed contact of the Select Switch pushed opens and signals the SIID Controller Board to run the Motor The Vend Motor continues to run via the SIID Controller Board while the Vend Motor Switch is on high side of Cam The Vend Motor stops when the Vend Motor Switch Arm drops off the high side of the Vend Motor Cam and the normally closed contact of the Vend Motor Switch closes signaling the SIID Controller Board to stop power to the Vend Motor Coil Circuit VEND MOTOR SWITCH C NO c WIL L ING OV dd B A All Columns A VEND MOTOR SWITCH The Vend Motor Switch one 1 for each circuit 1s located on the Vend Motor Assembly and secured by two
69. tch closes the run winding circuit of the compressor motor closes the start relay coil circuit closes in the condenser fan motor circuit THE HEAVY CURRENT DRAWN BY THE RUN WINDING ALSO FLOWS IN THE START RELAY COIL AND The start relay coil closes the start relay contacts and completes the start winding circuit of the compressor motor WHEN THE COMPRESSOR MOTOR GETS UP TO SPEED The spring in the relay pushes the start relay contacts apart because The start relay coil no longer gets enough current to hold the contacts closed The start relay contacts open in the start winding circuit of the compressor motor IF THE COMPRESSOR MOTOR DRAWS TOO MUCH CURRENT AND CAUSES THE THERMAL OVERLOAD ASSEMBLY TO GET TOO WARM The thermal overload switch Opens the run winding circuit and disconnects the compressor motor WHEN THE THERMAL OVERLOAD ASSEMBLY COOLS DOWN AGAIN The thermal overload switch Closes the run winding circuit and the start relay coil circuit of the compressor motor WHEN THE VENDER TEMPERATURE GETS DOWN TO THE CUT OUT SETTING The temperature control switch Opens in the run winding circuit of compressor motor Opens in the starting relay coil circuit Page 67 of 77 COMPRESSOR MOTOR RUN WINDING CIRCUIT SWITCHES IN THE WIRING WHAT THE SWITCHES DO WHAT MAKES THE SWITCHES WORK 1 Temperature control switch 1 Turns the compressor and 1 The temperature in the vender has condenser fan motor on and off come up to the cut
70. that are pressed indicating a column is empty The display will automatically scroll through the columns in which the sold out switch is pressed Press select button I will return to Su Press select button 2 to scroll to the next test mode Page 23 of 77 CO MOTOR TEST Press select button 4 and the display will show CO 1 Press select buttons 2 and 3 to scroll up and down the columns available to run in motor test Press select button 4 to run the motor of the column displayed Press select button 1 will return to tESt or CO if configuration Code 3 is turned on Press select button 2 to scroll to next test mode Cn COIN MECH TEST mdb only Press select button 4 and the display will show 00 Insert coins The value of the coins will be reflected on the display Press select button 4 to return coins that have been inserted and return to 00 Press select button I will return to Cn Press select button 2 to scroll to the next test mode nA NOTE ACCEPTOR TEST mdb only Press select button 4 and the display will show 00 Insert note The value of the note will be reflected on the display Press select button 4 to stack the note or press select button I to return the note and the display will return to nA Press select button 2 to scroll to the next test mode dSP DISPLAY TEST Press select button 4 and the display segments will illuminate in a scrolling manner while blinking the exact change LED
71. turned on in the machine configuration code programs Note To enter AUtO at the PASS prompt enter the correct password to enter Auto Test COn Machine Configuration C1 single price multi price C2 D N menu options C3 full test diagnostics C4 auto viewing of historical sales cash amp error codes C5 door switch reset of data C6 quarter nickel or dime nickel cover low sensor turn off cc light C7 cc lite stays off regardless of tube status C8 escrow to price C9 escrow to select ES 4 all bills stacked C10 escrow to select ES 1 last bill escrowed C11 escrow no cancel Page 32 of 77 ELECTRICAL PARTS AND FUNCTIONS CORRECT CHANGE LAMP Correct Change Lamp The Correct Change Lamp is mounted in the Coin Insert Casting The Correct Change Lamp is controlled by the SIID Controller board and is OFF when coins are in the tubes of the Coin Changer SELECT SWITCH Select Switch The Select Switch is located in the Select Panel behind the Select Button and is secured with two 2 screws The normally closed contact of the Select Switch is in the SIID Control Board and Vend Motor Coil Circuits This normally closed contact opens and the SIID Control Board Circuit completes the Vend Motor Coil circuit The normally open contact of the Select Switch has no function Page 33 of 77 SOLD OUT SWITCHES The Sold Out Switch is located on the Front Mechanism Plate under the Vend Motor Cover The Sold Ou
72. umn sold out but still vends Troubleshooting A Check sold out switch B Check for bad connections or broken backed out or crossed wires from sold out switch to control board Note Check wires on left side of vend motor cover Problem Vender will not sequence Coca Cola only Troubleshooting A Ensure wire 24 is in select panel harness and is in correct pin location B Check for bad connection or broken wire 24 in select panel harness C Make sure wire 24 is in correct location D Check control board Problem Free vend on one or more columns Troubleshooting A Check secondary pricing program B Check for bad connections or broken backed out or crossed wires from vend motor to control board C Check for sticking select button D Check for bad vend motor switch E Check control board Problem Column Jackpots Troubleshooting A Check problem column s in motor test B Check motor for 1 Syrup on brake 2 Locate check brake spring 3 Check motor switch C Check wiring from to motor switch of problem column D Check wiring at mate n lock on cabinet harness and cabinet extension harness E Check motor F Check control board Problem Column will not vend Troubleshooting A Goto diagnostics and test B Check for bad connection or broken backed out or crossed wires Also check ballast wires Problem Motor stops on high cam Troubleshooting A Change vend switch B Install current software
73. wires for short Check motor Check the ballast lamps and lamp harnessing for broken backed out or crossed wires Board power fuse blows when supplying power Check changer and interface harness Check validator and interface harness Flashing decimal point Go to diagnostics e All columns shown to be jammed Check 6 Amp motor fuse F2 Select problem Enable problem check board Pb problem check board Page 63 of 77 11 12 13 14 15 16 17 18 SID SELECT PANEL DISPLAY Problem Plug in vender and 1 1 1 1 scrolls across display Troubleshooting A Remove power to vender for one minute then power vender back up B Check for bad connections or broken backed out or crossed wires in select panel harness C Check top of door weld assembly for seal D Check control board Problem Display shows LOC Troubleshooting A Can only be accessed via DEX or hand held B Check control board Problem Will not show vend price on display Troubleshooting A All vend prices on primary price have to be the same price and all prices on secondary price have to be the same price Problem When programming the display takes 30 to 45 seconds to go from one program to another Troubleshooting A Unplug the coin mech and then program the SIHD control box Problem Display goes blank when you press a given select button Troubleshooting A Check for bad vend motor on selection pressed
74. y the coin mechanism LA indicating a low acceptance rate ratio of read to accepted nOnE indicating there are no errors Press select button 2 or 3 to scroll through the error messages if more than one error exists With any error code showing press and hold select button 4 for 2 seconds will clear the error Press select button 1 will return to ACCE if all acceptor errors have not been cleared If all acceptor errors have been cleared the next error code will be displayed or nOnE if there are no errors StS SPACE TO SALES ERRORS Press select button 4 and the display will show one of the following dAXX where XX indicates a column with a double select button assignment UAXX where XX indicates a column that is not assigned a select button nOnE indicating there are no errors Press select button 2 or 3 to scroll through the error messages if more than one error messages exists With any error code showing press and hold select button 4 for 2 seconds after making repairs will clear the error Press select button 1 will return to StS if all space to sales errors have not been cleared If all space to sales errors have been cleared the next error code will be displayed or nOnE if there are no errors DUAL BILL VALIDATOR ERRORS Press select button 4 and the display will show one of the following bC indicating a bill validator communication error bFuL indicating the bill stacke
75. y will return to d n Press select button 2 to scroll to nntH Month Press select button 4 and the display will show XX X Y where XX characters indicate the month of the year Press select button 2 and 3 to increment or decrement the months of the year With the month of year you wish to save showing on the display press select button 4 The display will return to nntH Press select button 2 and scroll to d u day of week Press select button 4 and display will show XX where XX characters indicate the day of week 01 Sunday 04 Wednesday 07 Saturday 02 Monday 05 Thursday 03 Tuesday 06 Friday Press select button 2 or 3 to increment or decrement the days of the week With the day of the week you wish to save showing on the display press select button 4 The display will return to du Press select button 2 and scroll to YEAr year Press select button 4 and the display will show X XXX where the X characters indicate the year Press select buttons 2 and 3 to increment or decrement the year With the year you wish to save showing on the display press select button 4 The display will return to XEAr Press select button 1 to return to dAtE Press select button 2 to scroll to PrOn Page 30 of 77 PrOn PROMOTIONAL SALES This function is used to initiate a promotional sale Press select button 4 and the display will show un the number of vends required to initiate the promotional sale Fr

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