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IHFC EXHIBITOR SERVICE MANUAL

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1. SHOWPLACE EXHIBITOR MANUAL APRIL 2015 2 9 Airlines The High Point Market can be reached via Allegiant Airlines American Airlines Delta Airlines Frontier Airlines United Airlines and US Airways which connect at Piedmont Triad International Airport Airline connections can also be made through the Charlotte Douglas International Airport or the Raleigh Durham Airport approx driving time to High Point from either airport is 1 1 2 hours Visit http www highpointmarket org for discount airline codes 2 10 Parking And Transportation Free shuttle buses serve satellite parking lots and High Point area showrooms free service is also available from over 100 hotels in the High Point Greensboro Winston Salem area Express shuttle service between the Piedmont Triad International Airport and the market transportation terminal operates 8 00 a m 7 00 p m Free shuttles are also available from Charlotte Douglas and Raleigh Durham airports For reservations visit www highpointmarket org 2 11 Registration Registration can be completed on site or by pre registration online Pre registration will expedite your check in process upon arrival To pre register visit www highpointmarket org register Select Exhibitor and then enter the logon ID and Password that have been assigned to you If you do not have an ID and password call Ann Parnell at 336 821 1529 e Follow the prompts to completely fill out the form e
2. SHOWPLACE EXHIBITOR MANUAL APRIL 2015 Showplace An International Market Centers Company 211 E Commerce Avenue High Point N C 27260 336 888 3700 Fax 336 882 6322 www imchighpointmarket com INTERNATIONAL MARKET CENTERS REVISED 1 26 15 lt N EXHIBITOR MANUAL SHOWPLACE Table of Contents 1 WELCOME IN GENERAL INFORMATION AND POLICIES 2 1 IMC MISSION 2 2 OUTSIDE SERVICE FIRMS AND CONTRACTORS 2 3 EXHIBITOR INSURANCE REQUIREMENTS 2 4 MARKET STAFFING 2 5 SMOKING POLICY 2 6 PAYMENT OF ACCOUNT 2 7 ABC PERMITS FOR SERVING ALCOHOL 2 8 ACCOMMODATIONS 2 9 AIRLINES 2 10 PARKING AND TRANSPORTATION 2 11 REGISTRATION 2 12 PASSES 3 YEAR ROUND OPERATING HOURS 3 1 OPERATING HOURS 4 YEAR ROUND OPERATING CALENDAR 4 1 IMPORTANT DATES 5 MOVE IN AND SETUP FOR SPRING MARKET 2015 In MARKET DATES HOURS IN MOVE OUT 100 SAMPLE SALES Ico RULES AND REGULATIONS 9 1 SMOKING INTERNATIONAL M 7s MARKET CENTERS SHOWPLACE APRIL 2015 ON NN NN O O O 10 10 10 11 11 2 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE 9 2 STORAGE AND WASTE REMOVAL 11 9 3 LATE ARRIVALS 11 9 4 EXHIBIT MATERIALS AND PRODUCT 11 9 5 MOVE OUT FOR PURCHASED SHOWROOMS 11 9 6 INDIVIDUAL SAMPLES SOLD 11 9 7 TEMPORARY WORKERS SET UP 8 BREAKDOWN 11 9 8 CHILDREN AND STROLLERS 12 9 9 DOCK HOURS 12 9 10 DAMAGES 12 9 11 A
3. MARKET CENTERS 336 431 0326 336 722 0006 336 889 2782 336 218 8858 336 378 6066 336 218 8858 336 869 1000 800 874 6492 US amp Canada www highpointmarket org 336 887 1234 SHOWPLACE PAGE 19 EXHIBITOR MANUAL APRIL 2015 SHOWPLACE Clements Market Housing 336 431 6611 800 608 1211 High Point Furniture Market Services 336 259 7944 888 791 4411 Holtzman Market Help 336 454 5892 877 643 3069 Market Home Source 336 885 0280 800 211 8171 The Last Resort 336 886 4773 800 409 7946 19 MARKETING PROMOTION 19 1 Marketing Assistance Showplace is the only organization offering a total marketing plan for exhibitors It is a comprehensive promotional program reaching all buyers before during and after market 19 2 Market Publications Required Previews Furniture and Accessory editions mailed 45 days before market to every buying organization attending the High Point Market Information and photographs on new products market information articles about retailing merchandising and advertising The total pre market planning guide for buyers Resource Guide The only complete Guide to the High Point Market Picked up by every registered buyer as they enter the market and used throughout the year this publication has become the established guide to Market It contains the only comprehensive exhibitor product and showroom directories available for the High Point Market Pocket Directory Pocket size directo
4. be returned to the showroom before 8 am the next day Call Nonnie Kreilick Tenant Relations Manager 336 822 0421 to make arrangements Note Photography samples may be released if all bills due Showplace have been paid 16 SHOWPLACE IMPORTANT CONTACTS CONTACTS NAME TELEPHONE NUMBER Main Information Showplace 336 886 4700 Showplace Dock Shipping Receiving 336 888 3710 Tenant Relations Manager Nonnie Kreilick 336 822 0421 Accounting Angie Parsons 336 888 3736 Leasing Holly Allred 336 888 3753 TERNATIONAL MARKET CENTERS SHOWPLACE PAGE 18 lt SHOWPLACE 17 FUTURE MARKET DATES Year 2015 2016 2017 EXHIBITOR MANUAL APRIL 2015 Spring Fall April 18 23 October 17 22 April 16 21 October 15 20 April 22 27 October 14 19 18 HELPFUL MARKET CONTACTS Showplace will provide upon request two chairs and a trash can per leaseholder For additional chairs tables or other rentals Bounces to Go Happy Rentz Flowers or Greenery Environments Nelson s Greenhouse Randy McManus Designs The Plant Shop 336 841 7368 336 883 1313 828 963 1900 336 454 4427 336 691 0051 336 884 4100 Temporary Labor for your setup or booth requirements Recruiting Specialists Caterers Diamondback Grill Jersey Mike s Pepper Moon Catering Pita Delite Spring Garden Bakery Market Housing Hotels amp Motels Only Market Authority Housing The Wright Place Private Residences INTERNATIONAL
5. the Premises are subject to Landlord s prior review and written approval In addition all improvements must be properly permitted as applicable and if required by the City prior to the commencement of any such improvements within the Premises The following guidelines should assist you with ensuring these requirements are satisfied INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 13 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE 10 1 Showroom Plans All painting flooring and construction requires an IMC building authorization Please submit your plans by February 16 2015 to Andrea Harvey Tenant Improvement Manager aharvey imcenters com The authorization will be issued to the contractor or tenant based on the submitted information All displays must meet local and state building codes and are subject to reguiring building permits from the City of High Point as needed All construction must be completed before Thursday April 16 2015 11 SPACE DISPLAY Showplace provides carpeted floors hard wall dividers and floor signage for each temporary lease holder 11 1 FIRE DOORS MATERIALS Fire doors and exit doors may not be blocked Fire retardant materials must be used This includes all curtains draping and decorative additions The Fire Marshal will check each space in guestion Open flame is prohibited by the current state of NC fire code Fire Prevention Code Section 502 5 Open Flame or Light Restricted This section a
6. 0pm Building Open 7 00am 7 00pm Building Open 8 00am 5 00pm Open to Buyers 3 00pm 5 00pm Exhibitor Breakdown 7 00am 7 00pm CLOSED 8 00am 5 00pm Sold samples may NOT be removed from the Showplace building during or after show hours Hand carried individual samples that are sold may be removed beginning Thursday morning April 23 2015 from the INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 10 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE rear of the building at designated doors Entire showrooms that have been purchased may not be removed until the Tuesday following the show April 28 2015 Please note that Showplace will not be responsible for any samples left for pick up 9 RULES AND REGULATIONS If your company must make a special reguest that conflicts with these regulations please call fax or email us at your earliest convenience Showplace will make every effort to assist you Contact Tenant Relations Manager Nonnie Kreilick at 336 822 0421 or email at nkreilick imcenters com 9 1 SMOKING Smoking will not be permitted anywhere inside Showplace including stairwells 9 2 STORAGE AND WASTE REMOVAL Must be completed by 10 00pm on Thursday two days prior to the start of Market All paint used by any exhibitor in preparing their space must be removed from the Showplace building by the end of each market This paint cannot be disposed of anywhere on Showplace property For example dump
7. Only when you have completed the roster click Submit all Badges e Upon arrival at High Point present your ID Business Card to any registration counter and your badges will be printed 2 12 Passes Access is restricted to exhibitors displaying HP Market Pass No on site passes will be printed before Exhibitor Registration opens Wednesday April 15 2015 For Registration assistance please e mail aparnell imcenters com 336 821 1529 All set up and break down personnel will require a Showplace Exhibitor pass or Contractor armband Please contact Security Manager Homer Haithcock at 336 888 3719 or by e mail hhaithcock imcenters com 3 YEAR ROUND OPERATING HOURS 3 1 Operating Hours Between Markets Building Loading Dock Monday Friday 8 00am 5 00pm 8 00am 4 30pm Market Preparation 8 00am 5 00pm 8 00am 5 00pm INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 8 N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE Monday Sunday beginning the second Monday before Market Emergency Service Contact Security at 336 888 3719 Market 8 00am 7 00pm CLOSED 5 00pm 11 00pm N A 4 YEAR ROUND OPERATING CALENDAR 4 1 Important Dates Closed New Year s Day January February Closed President s Day March April Showplace truck login by 3 00pm Wednesday April 15 after this date and time a 300 late fee will incur per occurrence May Closed Memorial Day June July Close
8. PPLIANCES NOT ALLOWED 12 9 12 EXHIBITOR MARKETING MATERIALS 12 9 13 PRODUCT REMOVED FROM SPACES 12 9 14 FORMS OF PAYMENT 12 9 15 RETURNED CHECKS 13 9 16 LATE PAYMENTS 13 9 17 CONDUCT 13 9 18 HOUSEKEEPING 13 9 19 PRODUCT OUT OF SIGHT 13 9 20 PHOTOGRAPHY 13 10 CONSTRUCTION 13 10 1 SHOWROOM PLANS 14 11 SPACE DISPLAY 14 11 1 FIRE DOORS MATERIALS 14 11 2 SIGNAGE 14 11 3 TEMPORARY LABOR 14 12 ELECTRICAL REGULATIONS 14 13 SHIPPING HANDLING AND RECEIVING 15 13 1 DOCK CONTACT INFORMATION 15 13 2 SHIPPING AND SAMPLE MOVEMENT 15 13 3 INTERNATIONAL SHIPMENTS TO SHOWPLACE 16 13 4 INCOMING SAMPLES 17 INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 3 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE 13 5 MOVE OUT 17 14 SECURITY GUIDELINES 17 15 PHOTOGRAPHY 18 15 1 PRE MARKET 18 15 2 MARKET 18 15 3 STUDIO PHOTOGRAPHY 18 16 SHOWPLACE IMPORTANT CONTACTS 18 17 FUTURE MARKET DATES 19 18 HELPFUL MARKET CONTACTS 19 19 MARKETING PROMOTION 20 19 1 MARKETING ASSISTANCE 20 19 2 MARKET PUBLICATIONS REQUIRED 20 19 3 HIGH POINT MARKET AUTHORITY BUYER REGISTRATION SOFTWARE 20 20 NOTES 21 TERNATIONAL Ta MARKET CENTERS SHOWPLACE PAGE 4 SHOWPLACE 1 WELCOME EXHIBITOR MANUAL APRIL 2015 I want to personally thank you for choosing Showplace for your High Point Market showroom location We at International Market Centers view our relationship with you as a partnership so we have compiled the information in this
9. TORAGE No storage is available on site for excess product You may arrange storage of your excess product at your expense AMPAC 336 431 4355 o Camco336 475 4539 o City Transfer amp Storage 336 334 2648 13 3 International Shipments To Showplace e All shipments of imported merchandise require Ultimate consignee ID numbers to be cleared by U S Customs amp Border Protection Showplace is not the Ultimate Consignee amp we do not provide tax ID numbers for the purpose of receiving imported showroom samples e The exhibitor as the Ultimate Consignee must provide his own ID number If you do not have a U S tax ID number contact Customs amp Border Protection for a CBP issued Ultimate Consignee ID number Telephone 202 354 1000 Visit their website at www cpb gov INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 16 SHOWPDACE EXHIBITOR MANUAL APRIL 2015 13 4 Incoming Samples e shipments must be accompanied by a manifest and bill of lading which should be presented to Showplace Dock Supervisor on arrival Personnel will be responsible for movement of samples from the truck to the space e Showplace personnel will sign for all UPS amp FedEx packages These packages will be stored in a secure location and available for you to collect during dock hours e Showplace personnel will not handle construction material e g lumber paint carpet flooring material etc Construction material must be handled by the Exhibitor
10. an be distributed outside of your booth on Showplace property 9 13 PRODUCT REMOVED FROM SPACES Long term spaces must issue written authorization to have product removed from their space between Markets This authorization must include an inventory of items to be removed and the person s name making the pick up This should be faxed or emailed to our office 24 hours before desired pick up The driver may not supply the paperwork upon arrival Any product removal prior to Market must be completed before Friday April 3 2015 9 14 FORMS OF PAYMENT Visa MasterCard and American Express cards are accepted by our offices and must be accompanied by a written authorization slip which Showplace will provide if arranged via telephone A 50 00 charge will be added for handling Checks are also accepted and can be mailed to Showplace AC I LLC PO Box 417386 Boston MA 02241 7386 TERNATIONAL N sn nn MARKET CENTERS SHOWPLACE PAGE 12 EXHIBITOR MANUAL APRIL 2015 SHOWPLACE 9 15 RETURNED CHECKS Checks returned for any reason will require all future payments to Showplace to be made with bank checks certified funds A service fee will be assessed related to all returned items 9 16 LATE PAYMENTS Late payments are subject to additional fees per Exhibit A of your Lease 9 17 CONDUCT Exhibitors shall conduct themselves and their business in a professional manner Showplace in its sole discretion will close any showroom wh
11. d Independence Day August September Closed Labor Day October Showplace truck login by 3 00pm Wednesday October 14 after this date and time a 300 late fee will incur per occurrence November Closed Thanksgiving Day and Friday after Thanksgiving December Closed Christmas Day 5 MOVEIN AND SETUP FOR SPRING MARKET 2015 Dock open 8 00am 5 00pm Saturday Sunday April 4 5 Building open 8 00am 5 00pm Dock open 8 00am 5 00pm Monday Friday April 6 10 Building open 8 00am 7 00pm Dock open 8 00am 2 30pm Saturday April 11 Building open 8 00am 7 00pm INTERNATIONAL ANN MARKET CENTERS SHOWPLACE PAGE 9 SHOWPLACE Sunday Monday Tuesday Wednesday Standard deliveries by SET UP ONLY Thursday Friday 6 MARKET DATES HOURS Saturday Wednesday Thursday 7 MOVE OUT Friday Saturday Sunday Monday Friday 8 SAMPLE SALES EXHIBITOR MANUAL APRIL 2015 April 12 April 13 14 April 15 3 00pm all deliveries following will incur a 300 00 late fee April 16 April 17 April 18 22 April 23 April 24 April 25 26 April 27 May 1 Dock open 8 00am 3 30pm Building open 8 00am 7 00pm Dock open 8 00am 5 00pm Building open 8 00am 10 00pm Dock open 8 00am 7 00pm Building open 8 00am 10 00pm Dock Closed Building open 8 00am 10 00pm Dock Closed Open to Buyers amp Press Building open 8 00am 7 0
12. e temporary labor desk on the dock in order to reclaim ID TERNATIONAL s MARKET CENTERS SHOWPLACE PAGE 11 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE For breakdown on Thursday April 23 2015 workers are allowed in the building from 3pm 5pm and must come in and out through the dock Workers contracted by Showplace for drayage from the dock to individual spaces should not be tipped Tipping is not allowed on any IMC Property Please notify Showplace of any violation of these policies 9 8 CHILDREN AND STROLLERS Children under 12 years of age and Strollers are not permitted on the showroom floor at Showplace during move in move out and during Market There will be no exceptions 9 9 DOCK HOURS During move in amp set up the dock closes at 5 00pm Exhibitors may stay to work in their spaces until 10 00pm except closing day of Market that is 7 00pm 9 10 DAMAGES Leaseholders will be charged for any labor or fees associated with damages or repairs to the Showplace property extra housekeeping security etc 9 11 APPLIANCES NOT ALLOWED Appliances such as irons refrigerators coffee makers popcorn machines microwaves drink machines etc are not allowed in any temporary spaces and in permanent space only with prior approval 9 12 EXHIBITOR MARKETING MATERIALS Any marketing material must be kept within booth space No materials should be placed anywhere on IMC Property other than your booth space No handouts c
13. ehensive general liability with limits of not less than 3 000 000 and statutory worker s compensation insurance on all employees including part time casual and day laborers e Execute lien waivers and indemnity agreements satisfactory to Showplace e Comply at all times with Showplace s Guidelines and policies e Showplace maintains a list of service firms who have the proper insurance Firms who are not on Showplace s approved list will not be allowed to perform work on its property Lists are available upon request 2 3 Exhibitor Insurance Requirements A certificate of insurance verifying that you have both the property casualty and the comprehensive general liability coverage must be on file with Showplace in accordance with Lease Paragraph 7 1 which states 9 1 Insurance Tenant agrees to insure its property located in the Building against a loss or damage by fire or other casualty under an all risks policy in an amount equal to the full replacement value thereof Tenant agrees to maintain in force Commercial General liability insurance coverage on the Premises with a minimum combined single limit of 3 000 000 00 for death personal injury or property damage naming Landlord as an additional insured This general liability coverage must be on an occurrence basis All policies shall provide that unless Landlord is given thirty 30 days written notice of any cancellation or material change the insurance shall remain in full f
14. ere this rule is violated 9 18 HOUSEKEEPING Showplace Housekeeping staff cleans all corridors and spaces before opening day Should you need additional housekeeping after the Market begins please contact ServiceMaster directly 336 299 9441 Additional Charges to exhibitors may occur if you are late in your set up before Market or if you have special functions in your space and require additional housekeeping 9 19 PRODUCT OUT OF SIGHT All product must remain within the confines of leased space All corridors around spaces must be free of product No hanging of product is allowed on exterior corridor walls Entrance accents will be permitted upon approval Security will enforce these terms Once notified by security if not corrected product will be removed and stored until the end of market 9 20 PHOTOGRAPHY Photography must take place within your space if at all possible and must be scheduled after market hours 7pm Security escort is required and must be arranged prior to photography date Exhibitor is responsible for all security charges Please contact Tenant Relations Manager Nonnie Kreilick at 336 822 0421 or email at nkreilick imcenters com for all photography requirements at least 48 hours in advance 10 CONSTRUCTION Our years of experience tell us that showroom planning is important and a professional interior display is essential to your success in this Market In general any improvements that Tenant wishes to install within
15. handbook to assist you in maximizing your investment in the High Point Market and make your experience as easy and seamless as possible Our world class staff is here to ensure that your experience with us is unmatched and we meet your every need The High Point Market features a comprehensive array of new product from thousands of leading manufacturers and lines in furniture mattress lighting decorative accessories floor coverings home textiles at the world s home for home furnishings IMC operates more than 6 7 million square feet of prestigious showrooms in High Point that are the most coveted venues in the marketplace These tenants showcase furniture and accessories reflecting every style category and price point from all corners of the globe Retailers and designers can shop product offerings from trendsetters in all home furnishings categories as well as benefit from complimentary educational networking and hospitality events The High Point Market is the largest home furnishings market in the world bringing more than 75 000 people to High Point every six months Serious retail home furnishings buyers can be found in High Point twice a year for the Spring and Fall Markets Again we are committed to our partnership and dedicated to your success You can find all the following and additional information about the High Point Market on our web site at www imchighpointmarket com Robert Maricich Chief Executive Officer Internat
16. howplace personnel at the close of the Market e All equipment regardless of source of power must comply with all Federal State and Local Safety Codes e Preparatory work and installation may not be executed without the House Electrician Overload protection to equipment must be made by the House Electrician only e Electrical power for light and displays will be turned on prior to Market opening time and off at Market closing daily Reguests for special voltage must be received by Showplace fifteen 15 days prior to the Market e During set up of Market if there is an overload of electricity and a breaker is blown the exhibitor will be charged 40 per outage after the first incident 13 SHIPPING HANDLING AND RECEIVING 13 1 Dock Contact Information Showplace Dock TEL 336 888 3710 FAX 336 886 4872 211 East Commerce Avenue High Point NC 27260 13 2 Shipping And Sample Movement e Exhibitor shipments will be received at the Showplace Loading Docks and stored in Exhibit Space beginning April 6 2015 prior to Market opening as follows For earlier delivery of samples contact Nonnie Kreilick at 336 822 0421 or e mail nkreilick imcenters com e samples deliveries must be received underline please This includes shipments by common carrier company truck personal deliveries etc Any samples deliveries received after 3 00 pm Wednesday April 15 2015 will incur a 300 charge per each occurrence e Prod
17. il 14 2015 2 7 ABC Permits For Serving Alcohol If you are planning to serve liguor in your showroom during the upcoming Spring 2015 High Point Market you are required by the State of NC to purchase a Limited Special Occasion Permit This applies only to liguor not beer and wine No permit is reguired for serving beer and wine However if you are planning to purchase beer or wine through a distributor you will need this permit The cost of the permit is 50 No permit is necessary if the host is serving or offering only beer or unfortified wine or if you are using a catering company To obtain a permit to serve liguor in your showroom during Market email the reguest to Nonnie Kreilick Tenant Relations Manager at nkreilick imcenters com 2 8 Accommodations Many exhibitors sales representatives find it advantageous to rent a private home condominium or an apartment For more information call Clements Market Housing 800 608 1211 336 431 6611 Holtzman Market Rentals 877 643 3069 336 454 5892 Market Home Source 800 211 8171 336 885 028 High Point Furniture Market Services 888 791 4411 336 259 7944 Visit http www highpointmarket org for additional listings Hotels may be booked by calling Market Housing 800 874 6492 336 869 1000 or visit http www highpointmarket org for all of your accommodation needs NOTE Accommodations should be arranged directly by exhibiting company INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 7
18. ional Market Centers INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 5 SHOWPTACE EXHIBITOR MANUAL APRIL 2015 2 GENERAL INFORMATION AND POLICIES 2 1 IMC Mission International Market Centers is a Leasing business that serves as the center of commerce for the furniture gift and home decor industries bringing buyers and sellers from the global marketplace together in the most effective efficient and compelling venues Our company provides Exhibitors with unrivalled access to Buyers and Buyers with unparalleled access to resources Through experience and Exceptional service the IMC Team delivers Markets that create value and growth opportunities for our partners The International Home Furnishings Center operates for the wholesale distribution of home furnishings The direct sale to consumers is not permitted from the showrooms nor should the showroom be promoted directly to consumers 2 2 Outside Service Firms and Contractors Showplace under its leases with its exhibitors retains the absolute right to approve all contractors performing work on its property All service firms including contractors caterers designers florists janitorial firms and photographers performing work at Showplace must first obtain Showplace s approval and be placed on its approved vendor list e Among other things all service firms to be placed and to remain on the approved list must e Carry insurance satisfactory to Showplace including compr
19. nsibility for merchandise shipped out via multiple carriers If you are shipping via multiple carriers please provide a list to Showplace Tenant Relations Manager Nonnie Kreilick at nkreilick imcenters com Be sure all cartons or crates are securely taped or banded DO NOT label with content Do not leave Exhibit unattended during set up market and dismantling period Small electronic items i e phones iPod s etc should be locked up or removed from the space each evening INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 17 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE o Do not include merchandise tools or other misc items in containers to be stored with empties o Inventory all valuable items in your Exhibit by recording serial numbers and descriptions 15 PHOTOGRAPHY 15 1 Pre Market Photography is not permitted after 3 pm on Thursday before Market opening to allow for final housekeeping and Market preparation 15 2 Market In space photography may be scheduled after 7 p m Call Nonnie Kreilick Tenant Relations Manager prior to 3 00 p m 336 822 0421 to authorize photographer admittance While it is the desire of Showplace management to be as flexible as possible our first priority is building safety and maintenance Therefore it is possible that photography may not be permitted on any given night 15 3 Studio Photography In case of emergency samples may be removed to a photography studio after 7 pm They must
20. or their agent Any RTA Ready to Assemble walls floors and or other display materials must be pre cartoned labeled and on wheels for easy handling by Showplace dock personnel If shipped with merchandise please load so that RTA product display materials will be unloaded first followed by merchandise e Showplace is not responsible for lost or damaged merchandise 13 5 Move Out e Absolutely no move out before 7 00am Friday April 24 2015 e Exhibitors are responsible for correctly completing and attaching a bill of lading to outgoing freight An example is located on the dock for your assistance 14 Security Guidelines e Showplace will have perimeter security guard service beginning Monday April 13 2015 through end of Market Exhibitor is solely responsible for the security of its Exhibit and merchandise and is required under the Showplace Lease to insure its Exhibition Space against loss or damage from any cause whatsoever e All property of Exhibitor shall remain in its control custody and care in transit to from or within the confines of the Exhibition Space e Exhibitors are required to protect Exhibit Space against loss or damage some general suggestions and guidelines follow o Attach a rider to your insurance policy to cover your exhibit for shipping set up market and dismantling o Ship through reputable carrier making sure to furnish them with accurate and complete bill of lading o Showplace does not accept respo
21. orce and effect without change If Tenant will be serving alcoholic beverages as a condition to the granting of this Agreement Landlord or its authorized management agent must receive from Tenant or its caterer evidence that insurance satisfactory to Landlord providing appropriate liability insurance or Dram Shop coverage indemnifying the Landlord its authorized management agent and the INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 6 EXHIBITOR MANUAL APRIL 2015 SHOWPLACE owners of the Building as additional insured parties has been procured Prior to installing its exhibits in the Premises Tenant agrees to provide Landlord with satisfactoru evidence that all required insurance is in force Tenant may provide any insurance required under this article through its corporate or blanket policies covering multiple locations provided that i such policy or a certificate of such policy must specify the amount s of the total insurance allocated to the Premises which amount s must egual or exceed the amount s reguired by this Agreement and shall not be reduced for claims made for other properties and ii in all other respects each such policy shall comply with the reguirements of this Lease 2 4 Market Staffing Showrooms must be staffed during official hours of the Market 2 5 Smoking Policy Showplace is a non smoking facility Thank You 2 6 Payment Of Account Your account balance is due in full no later than 5 00 p m Tuesday Apr
22. pplies to lighted candles sterno liguid propane or other flames used to heat food Fire marshals enforce this code when inspecting Showplace 11 2 SIGNAGE Signage may not be placed in any areas outside of your space or hung from overhead 11 3 TEMPORARY LABOR e Exhibitors who require assistance packing or unpacking must hire through the temporary labor supervisor at the dock e Do not hire anyone already working or anyone off the street e Day workers must wear armbands which will be obtained at the dock only 12 ELECTRICAL REGULATIONS e Metal halide fixtures and track lighting will be installed in the order they are reguested e High wattage lighting brought to the Market by the exhibitor may not exceed 100 watts per fixture and must be approved by Showplace operations personnel This lighting may or may not be installed depending on the total wattage available for the space Construction lighting will not be allowed Excessive wattage use or repeated power failure may result in additional charges TERNATIONAL AM T ini Fi1959 mamnKnn amp MARKET CENTERS SHOWPLACE PAGE 14 EXHIBITOR MANUAL APRIL 2015 SHOWPLACE e Lamp displays are restricted to 40 watt bulbs e Under no circumstances shall anyone other than the House Electrician make any electrical connections All material and eguipment furnished by Showplace for this service order shall remain the property of Showplace and shall be removed only by S
23. ry listing all market exhibitors important phone listings and market events Handy format Limited advertising space contact Jessica Hill jhill imcenters com 336 821 1570 for details Web Site www imchighpointmarket com Showplace s web site provides information where buyers amp exhibitors can o Linkto Registration Hyper link to Showplace exhibitor s web sites and e mail addresses Access comprehensive market planning information events seminars and suppliers Access a product locator that identifies product by major category 0 0 0 Access information concerning our market publications the Previews and Resource Guide 19 3 High Point Market Authority Buyer Registration Software e HPMA maintains the only buyer database for the High Point Market This software contains the entire registration database 50 000 names and 21 000 organizations All names and organizations are verified and updated twice a year All organizations are bar coded for quick market registration Direct mail capabilities create mail labels easily addressed to the key merchant at each organization Can be used during Market for on site registration Available in CD ROM For more details call ShowCare 866 267 2107 INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 20 lt N EXHIBITOR MANUAL APRIL 2015 SHOWPLACE 20 NOTES TERNATIONAL Ta MARKET CENTERS SHOWPLACE PAGE 21
24. ster trash cans or Showplace dock 9 3 LATE ARRIVALS Late arrivals will not be allowed to set up unless prior contact has been made It is unfair to the other exhibitors who have met deadlines to have their space disturbed once it has been completed 9 4 EXHIBIT MATERIALS AND PRODUCT All exhibit materials and product must come through our dock No side door or front door access for freight is allowed 9 5 MOVE OUT FOR PURCHASED SHOWROOMS Those showrooms that have been purchased must schedule a move out time in the week following market Showplace will not be responsible for product or moving this product to the Showplace Dock This move out will not be scheduled over an exhibitor move out after the Market 9 6 INDIVIDUAL SAMPLES SOLD Those individual samples sold may not be removed from Showplace during or after Market hours Saturday Wednesday Hand carried individual sold samples may be removed from the building Thursday the last day of Market They will be removed from the rear of the building at the door marked by Security Showplace will not be responsible for any samples left for pick up All hand carried items must be signed out by security with a paid bill of sale 9 7 TEMPORARY WORKERS SET UP amp BREAKDOWN All temporary workers must enter through the dock and be issued a armband Workers must be signed in by the exhibitor and secured with a picture ID When workers are finished exhibitors must bring workers back to th
25. uct arriving on pallets or oversized crates will be broken down on the dock and then taken to the space if necessary INTERNATIONAL MARKET CENTERS SHOWPLACE PAGE 15 EXHIBITOR MANUAL APRIL 2015 SHOWPLACE e Pre constructed crating dimensions should be no more than 4 ft x 8 ft x 6 ft and a weight of no more than 750 lbs on large heavy plastic casters If crating arrives that is too large or heavy it may be unpacked on the dock e Shrink wrapped boxes on skids may be dismantled on the dock before delivery to your space at the option of Showplace shipping personnel e Late samples must be unpacked on the loading dock and moved to space by the exhibitor Therefore please ship early and instruct your driver to wait his turn as trucks are worked on a first come first served basis e Product arriving before move in dates will be sent to City Transfer and additional storage charges will be invoiced to you by City Transfer If your products arrive via common carrier Showplace will schedule arrival directly at the Showplace dock e Showplace provides free of charge o Product moved from Showplace Dock to Exhibitors Space o Product moved from Exhibitors Space to Showplace Dock e SHIP TO Your Company Name Subtenant Name If Any Your space C O SHOWPLACE High Street Dock 211 East Commerce Avenue High Point NC 27260 e All freight customs charges and duties must be prepaid Showplace WILL NOT ACCEPT COLLECT SHIPMENTS e S

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