Service Manual Liam
Contents
1. Q YOU Q Service Manual Liam V2 0 from Jan 1st 2015 Copyright C 2015 Handicare BV All rights reserved The information provided may not be reproduced and or published in any form or by any other means whatsoever electronically or mechanically without the prior written authorization of Handicare BV The information provided is based on general data about the constructions known at the time of the publication of this manual Handicare BV strives to continuous product improvement and reserves the right to changes and modifications The information provided is valid for the product in its standard version Handicare BV cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible care but Handicare BV cannot be held liable for possible errors in the information or the consequences thereof Handicare BV accepts no liability for loss resulting from work that is executed by third parties The names trade names etc used by Handicare BV may not according to the legislation concerning the protection of trade names be considered as being available YOU Q Table of contents Table of contents Copyright We INMOGUCUIONN cx sccegs reli dec esses isc nttileees esta adh a da haven learns tite dndsad dite a a ae 4 1 1 Scope of this manual ooo ccc cccecescscscecescscssscsssscessestecee2. Replace the batteries ooo cceeccscscececeececsceeececscscsssesscaceseevsvscseevecsessseetseaseeeess 20 5 2 11 Replace main fuse ooo cc ceccececcecesceceeseceeseceeveceesscsesaesetseeusesssaevessevevsevesevesevats 21 6 Maintenance on the control system ooo cece cee cecesceceecscescasescaeesceecsceseseeseseeseseeressesentes 22 6 1 Replace the remote control Shark VR2 and R Net ooo cece escssssesesseteceseeeteees 22 6 2 Replace the power module Shark VR2 and R Net ooo ecessseeessseesseeetseeeeeees 22 7 Troubleshooting oie ce cceececescececaceecacscecsecsesecsesaceevaceessesucaususauescaesecsesacessstessseeecaeeesaeeeesees 23 7 1 General diagnostics and faultfinding oo ccccccceccescscsescesescssecsceecssscsceecsessstetecstaceteeesanes 24 7 2 Diagnostics and troubleshooting for VR2 controls o o cccccccccceccececescsescecesesessscetescssscsteseeeeees 29 8 Cable and module schemes ooo cecscscscscscscscsscasssasssasavssasssasasasabasasssasasasasssaacacseseanseeasaeey 32 Bile INRA COMMONS nerne sehytat bai esta BU Seda ees Lag RE ea eee 32 9 Version history ooo cece cece cescescscsecsscsecsecsessscsesessessesscssevsssscssssessussessessussessevasessesessessceseseets 33 Introduction YOU Q 1 1 1 1 2 1 3 1 4 Introduction Scope of this manual This service manual contains information and instructions about general maintenance and repairs of this electric wheelchair This service manual is meant for e Service t
3. the electric wheelchair manufactured Handicare BV e User the person who actually uses the product e Customer the person who obtains the product from Handicare BV e Dealer the person company who supplies the product from Handicare BV to the customer 6 Service manual Liam YOU Q Warranty and Liability 2 1 Warranty 1 Save in so far as the following provisions stipulate otherwise Handicare BV warrants to the Customer or user of the Product that the Product is sound and fit for the purpose for which the Product is intended to be used as set forth in the user s manual of the Product Handicare BV furthermore warrants the quality of the material used to manufacture the Product as well as the quality of the manufacturing process Handicare BV shall replace parts of the Product which are defective due to faulty materials or manufacturing defects on free of cost basis provided that such defects arise within one 1 year after the date of delivery of the Product to the Customer Consequently the following shall be excluded from the scope of free replacement as meant in the preceding sentence a replacement of parts of the Product required on account of defects arisen more than one 1 year after the date of delivery of the Product to the Customer b replacement of parts of the Product required on account of defects resulting due to improper or careless use of the Product or resulting due to using the Product for a purpose oth
4. BV applies modified settings Moving parts Contact with moving parts of the wheelchair should be avoided Contact with moving parts can result in serious physical injury or damage to the wheelchair Pay attention to the following parts e Wheels drive and castor e Electric tilt in space adjustment e Electric high low option e Electric back adjustment e Electric legrest Electromagnetic radiation The standard version of the electric wheelchair has been tested on the applicable requirements with respect to electromagnetic radiation EMC requirements In spite of these tests Service manual Liam 9 Safety 3 3 10 YOU Q e it cannot be excluded that electromagnetic radiation can have influence on the wheelchair For example e mobile telephony e large scale medical apparatus e other sources of electromagnetic radiation e it cannot be excluded that the wheelchair can interfere with electromagnetic fields For example e shop doors e burglar alarm systems in shops e garage door openers In the unlikely event that such problems occur contact your supplier immediately Pictograms on the wheelchair AB C F 98 TYPE TYPE TYP You B oan ma m eg USAGE INDOORIOUTDOOR e 91400820 M ovrr BEBEN ccorascrsccocr nnermusnussenase CE 8 MAX LOAD MAXBELAST ZUL GESAMTGEW 160 KG e E E A check manual before using E Freewheel switch B Danger of crushing Do not
5. a backup of the driving program from the power module Use a laptop and programming software for this step 2 Replace the power module 3 Load the backup of the driving program in to the new power module 4 Check all functionality of the wheelchair 22 Service manual Liam YOU Q Troubleshooting 7 Troubleshooting This chapter contains table with troubleshooting information One table shows the troubleshooting for the wheelchair in general the other tables show information about troubleshooting for the available controls systems NOTICE If the problem is not solved with the help of the solutions in the tables contact your dealer distributor or the Service Department of Handicare BV Service manual Liam 23 Troubleshooting YOU Q 7 1 General diagnostics and faultfinding Problem Wheelchair does not switch Buscables not connected Check buscable on connections of the joystick module to the power module can also be through the actuator module Pins in connectors are Check connectors for loose loose or damaged or damaged pins If damaged replace cable Buscable defect Check all bus cables for damage Bypass each buscable with new one to check functionallity Fuse defect Thermal trip Check fuses and replace if needed Battery connections are Check battery connections loose and restore if needed Battery voltage too low Measure battery voltage and charge batteries Battery defect Measure battery vol
6. button on the controller Set both freewheel switches in Drive mode Remove the front cover A as follows e Press down 1 in the middle to the unlock the cover Remove 2 the cover Open the battery holder B for easy access as follows a Remove the locking screws C b Lift the battery holder at the back side 3 c Slide the battery holder backwards up to the stop 4 Disconnect the batteries by removing the main fuses B Service manual Liam YOU Q 5 2 5 2 1 6 Disconnect the motor cable A from the interconnection of the power module f WARNING such as slowdown driving or drive inhibits when seat lift and tilt are both used Carrier Disassemble a motor arm Preparation See section 5 1 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove the locking ring A from the rubber suspension to lower the motor arm Remove screw B and completely remove the motor arm C If necessary the distance holder D can be removed Take the motor cable out of the carrier Maintenance tasks amp adjustments After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features A number of parts are now accessible for repairs See the applicable procedure for further instruct
7. following tools and general supplies are needed to do the maintenance as described in this manual Description Screwdriver Screwdriver Rubber mallet Pair of wire cutters Circlip pliers Waterpump pliers Open ended spanner Ring spanner Torque wrench up to 60 Nm with sockets Allen keys Loctite 270 Loctite 648 Tie wraps n a not applicable Phillips head ee Service manual Liam YOU Q Maintenance schedule amp tooling 4 3 Electronical tools The following tools and general supplies are needed to do the maintenance as described in this manual 00355 0440 Dynamic Hand Held Programmer DX HHP GDW 1003236 Dynamic Wizard USB set OEM DWIZ KIT DWD OEM U 6000668 Dynamic Wizard USB set dealer DWIZ KIT DWD DLR U 9003295 PGDT R Net programmer OEM D50611 6000614 GDT VR2 PC Programmer B set D50145 Universal meter voltage and resistance 4 4 Torque table Use the general torques as indicated in the table below unless specified otherwise The minimum torque values are 7 9 below the maximum values Service manual Liam 13 Maintenance tasks amp adjustments 5 5 1 14 Maintenance tasks amp adjustments General preparations for maintenance YOU Q This chapter describes the general preparations that apply for all maintenance and repairs to the wheelchair Only do maintenance on an empty wheelchair f WARNING _ Switch off the wheelchair via the
8. put the freewheel switch in Be careful when swinging the controller Push mode on a slope aside to avoid getting anything F Trap danger crushed Danger of getting fingers jammed C Battery charging connection G Identification plate D Attachment point of the tie down system for transportation on a vehicle Service manual Liam YOU Q Maintenance schedule amp tooling 4 Maintenance schedule amp tooling 4 1 Overview of scheduled maintenance tasks No Spares NOTICE The wheelchair must be checked regularly by an authorized service technician Batteries Batteries Charging o Daily bythe user by Daily bythe user user Tyres Check pressure and inflate Weekly by the user if necessary Wheelchair and upholstery and Wheelchair and upholstery Clean Clean Weekly by the user by Weekly bythe user user Electrical system Inspection Twice a year every 6 months Batteries Inspection Twice a year every 6 months Drive Inspection Twice a year every 6 months Mechanical parts Mechanical parts Inspection Yeay Tyres Tyres Check condition and profile condition and Check condition and profile Yeay Fasteners and bolts Check condition and Yearly tighten if necessary Wheelchair Check overall functionality overall Check overall functionality Yeay Service manual Liam 11 Maintenance schedule amp tooling 4 2 12 Mechanical tools YOU Q The
9. spare parts please use the Spare part manual to see what part numbers you need When you order spare parts please specify e Identification number Part number amount of parts you need e description in the relevant language e dimensions if applicable Please use e mail or fax to send your orders to your supplier Remarks e Parts that do not have a position number cannot be ordered separately Such parts belong to an assembly that must be ordered and replaced as one piece e Boxed position numbers refer to the relevant separate drawing Disposal Always handle waste materials according to the local regulations Contact information Handicare BV Handicare BV Vossenbeemd 104 5705 CL Helmond The Netherlands T 31 0 492 59 38 88 F 31 0 492 53 79 31 www handicare com info handicare com Product identification o TYPE TYPE TYP You Q Luca Qlassj Il Hil ll wu YEAR JAAR JAHR 2015 4328 Sse eal g 5 z USAGE INDOOR OUTDOOR e 21400520 D g E GEBRUIKSGEBIED BINNEN BUITEN e _ 5 Soy P GEBRAUCHSGEBIET INNERHALB AUSSERHALB e C 5 6 R z MAX LOAD MAXBELASTB ZUL GESAMTGEW 160 KG E I gt nF A Model D Usage area B Year of manufacture E Maximum load in kg C Identification number Service manual Liam 5 Warranty and Liability YOU Q 2 Warranty and Liability In the following warranty and liabilty stipulations the following terms are used e Product
10. the wheelchair or to the environment NOTICE This provides useful background information Guidelines and useful information for maintenance Service technicians Maintenance regular maintenance and repairs to the wheelchair may only be done by service technicians that have been trained and authorised by Handicare BV Temporary employees and personnel in training are also allowed to do this work but only under the supervision of an authorised service technician Work safely Always make sure that you work safely particularly when you need to lift up the wheelchair During maintenance and repair work you are at all times fully responsible to obey the local applicable guidelines and standards with regard to safety and environment We advise you Service manual Liam YOU Q Introduction 1 5 to contact our service department before you do repairs to a wheelchair that has been involved in an accident We advise you to disconnect the wheelchair from the battery power if the wheelchair has to be repaired because of a fault condition Remove the main fuse s while the wheelchair is unattended Service and technical support For information about settings maintenance and repair works please contact you supplier Make sure you have the following information at hand e Type e Identification number e Year of manufacture This information is printed on the identification plate of the wheelchair How to order spare parts For
11. 038 6000039 VR25 Lighting VR24 32 Service manual Liam YOU Q Version history 9 Version history V1 0 Feb 11th 2014 First released version Service manual Liam 33
12. Customer lodges such claim Handicare BV shall be notified immediately If Handicare BV has determined a claim under the warranty to be justified the costs of transport to Handicare BV will be borne by the Customer the costs of transport to the Customer will be borne by Handicare BV Liability 1 Subject to the following provisions Handicare BV only assumes liability for damage arising out of death or bodily injury due to a defect in the Product for which Handicare BV is liable and for damage to another good owned by the User of the Product in a private capacity provided that such damage is the direct result of a defect in the Product Handicare BV shall indemnify for damage as referred to in article 1 up to the sum covered by its statutory liability insurance taken out with its insurance company Handicare BV shall not assume any other or additional liability than the liability set out in article 1 In particular Handicare BV shall not assume any liability for consequential damage in whatever form In so far as Handicare BV notwithstanding the provision of article 3 is ordered by a Netherlands court or in any other forum for the settlement of disputes to pay damages other than referred to in article 1 Handicare BV shall make indemnification in accordance with the provisions of article 2 Handicare BV shall not assume liability for damage resulting due to repair or replacement required to remedy defects caused by improper or ca
13. Torque Settings is not correct Service manual Liam Check parking brake function Clicking sound at engaging disengaging should be present Check temperature of parking brake after driving Check batteries and battery voltage Check battery charger Check charging duration with the user Check usage of wheelchair extreme usage can cause the power module to decrease the maximum currents for protection Check wheelchair in freewheel mode for extreme resistance on rolling or turning Check Gyro cabling and or replace Gyro module Check program settings and or replace controller Set parking brakes to Drive mode Check program which Drive inhibits are present Check cabling of Drive inhibits on wheelchair Check pressure and inflate if needed See User manual for correct value Check programming and make corrections if needed 25 Troubleshooting YOU Q pem ee oeo Programming of Motor Check programming and Load Compensation is not make corrections if needed correct Check with manufacturer for correct value Wheelchair veers to one Programming of Load Check programming and Compensation is not make corrections if needed correct Motors are not balanced Check motor rpm See motor label for correct value Tyre pressure or tyre size Check tyre pressure and left and right are different tyre size diameter Suspension hardness left Check suspensions and and right are different mak
14. chair goes into fault status when actuator is operated Actuator inhibit is active Actuator module output Maximum current setting is too low Actuator time out setting is Troubleshooting Check carbon brushes and collector If needed replace brushes or motor Check for misalignment of tyres If misaligned reduce tyre pressure to 1 bar drive for several minutes at moderate speed and increase pressure again to advised value Misalignment can be reduced this way If not sufficient replace wheel Check programming and make corrections if needed Contact manufacturer for correct settings Check cables and replace if needed Actuator has a short circuit that becomes active when the actuator is operated Replace actuator Check program to see what actuator inhibit is present Check if inhibit signal is functioning correctly example with lift and tilt to maximum recline will no longer move backwards Try actuators on different output channel to check what output channel has a fault Check programming and make corrections if needed Contact manufacturer for correct settings Check programming and too short or actuator speed make corrections if needed is too low Actuator is internally not functioning properly Service manual Liam Contact manufacturer for correct settings Check actuator temperature after operation and or check for excessive noise when operated Replace actuato
15. d shall not extend the warranty period Any repair to or reconditioning of the Product not authorised or performed by and or on the instructions of Handicare BV shall not be covered by the scope of this warranty If a Service manual Liam 7 Warranty and Liability YOU Q 2 2 User has authorised or performed and or instructed the repair or reconditioning of a Product the Customer shall save Handicare BV harmless from and against any claims by third parties following in the widest sense from such repair or reconditioning In consideration of the matters considered in the preceding paragraphs of this article 9 the following parts subject to wear and tear or breakage risk shall in any event be excluded from the scope of free repair replacement unless the breakage and or wear and tear has been caused by faulty materials and or manufacturing defects a foot plates and or foot rests b carbon brushes c upholstery of the seat d frame covers rain covers and other covers apron winter cover immobilisation waistcoats cross straps sitters pants and other similar accessories e tyres f damage to breakable materials such as lamps and other parts qualifying as vulnerable Depending on the other specifications of the Product this list may be extended on the basis of a list possibly attached to these terms and conditions Schedule 1 In the event that a User lodges a claim under a warranty with a Customer or that a
16. e sure left and right side have identical suspension rates Carrier is not in balance Check for loose bolts due to mechanical flaws cracked or worn frame parts Check height of carrier left and right User weight is not in the Check position of user see center of the wheelchair if position can be improved If not possible use veer compensation in program to correct the steering Chair stops intermittently High Voltage due to overcharging or driving down slopes with full batteries regenerative braking Check battery voltage drive down slope at lower speed Worn carbon brushes Check brushes replace if needed Speed Limit due to micro Check functioning of micro switch switch Due to vibrations or shocks it can temporarily switch to Slowdown mode Castor wheels wobble at Tyre pressure too high Check tyre pressure and higher speed decrease if needed See user manual for correct value Too little load on the castor Modify seating setup if wheels possible or decrease tyre pressure 26 Service manual Liam YOU Q Problem Motors make excessive noise Wheelchair wobbles overall or moves up and down when driving Seating actuator does not function Seating actuator only functions for a short time Worn carbon brushes Drive wheels have radial misaligned tyres Can be caused by long weeks inactive periods Current setting is not correct Cables not connected or cables damaged Wheel
17. echnicians personnel that performs the regular maintenance and that solves technical problems to the wheelchair Only service technicians that have completed the equipment training for this wheelchair are allowed to do maintenance on this wheelchair e Customer support personnel at Handicare BV dealers personnel that support customers when customers call to the dealer s office with questions about the wheelchair For customer support this manual serves as reference material Reference documentation This service manual refers where necessary to one of the other manuals that are available for this wheelchair e User manual wheelchair for general information about the use of the wheelchair e User manual for the electronics for detailed information about the use of the controller of the wheelchair e User manual for the seating system for detailed information about the user adjustments and the use of the seating system e Spare parts manual for information about the spare parts and their ordering numbers Supplier documentation for the electronics for detailed information about changing settings and doing repairs on the controls of the wheelchair Symbols used in this manual This manual uses the following symbols to highlight information that needs extra attention WARNING Follow the instructions next to this symbol closely Not paying careful attention to these instructions could result in physical injury or damage to
18. er than the intended purpose if a Dealer is a Customer this Customer shall save Handicare BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product c parts subject to wear and tear and the repair replacement of these parts is the result of normal wear and tear d without prejudice to the provisions of article 2 the warranty with respect to the battery of the electric wheelchair only covers instances of malfunctioning or non functioning which are evidently the direct result of material defects or manufacturing defects The warranty as set out in these provisions does not cover a battery which is malfunctioning or non functioning due to normal wear and tear or due to improper or incompetent use of the Product or the battery forming part of the Product including the improper charging of the battery and the failure to perform timely and proper maintenance the Customer shall save Handicare BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product or the battery forming part thereof This includes damage resulting due to the leakage of battery acid when performing maintenance to wet batteries The warranties as explained in the preceding provisions shall in any event cease to be effective if a the Product maintenance guidelines drawn up by Handicare BV have been observed not at al
19. he ine edie Ss 13 Ae THOUS TAO acres clas segs cerned ass estes A A eat eee caves 13 5 Maintenance tasks amp adjustments oo ccc ces ce ces ceceececeecacescasescasesceecsessesesssseecseeeeseeeesees 14 5 1 General preparations for maintenance oo ee ccec ee cecececesescecececeecevscscssescstsceseetevesseeeeevees 14 5 2 Caie eraen a a dei vedais savedlovesiaetinsdacaer va cttact evi A E erence nis 15 5 2 1 DiSASSEMbIE motor APM ooo eee cece ceccesssessssesseesateessseesaseesaseacsssesasassceessteaseecasneatenens 15 5 2 2 Replace a rubber SUSPENSION oo ceccecececcssecesssscssescssescscescssesssseasssessatessenesssnestenens 16 5 2 3 Replace the Carbon brushes ooo ccc cecccceccccescesescsescescecescsceecseescsteseatestatesetesesneseeness 16 5 2 4 Replace a drive motor oo cccccescecesccesccescesesceecscsecseessaceuvaeevssestasestateataseseseseesess 17 5 2 5 install a motor AM eee ccccccccscssscsscscssscseescscscscsesecsesesseecssseseesescassceeescsssesteseasseseeteass 18 5 2 6 Replace a drive wheel ooo cc ccccccscssssesecsesecaessesescessseessseesesecsssecsssecseseesecaeseeaeseeaes 18 5 2 7 Replace a castor wheel oo cece cccccccccscscesesescscscscescscsesssesssescesessscsessesesssestesestseseeteass 19 5 2 8 Replace a castor fOrK c scccsssssesssessesessassescevescessessreacsscsssussassossonsacsosendotensusssasaesonsvene 19 5 2 9 Replace an anti tip wheel ooo cece ccceccecescescscescscescecescsesscseescsteseatesessesessesensess 20 5 2 10
20. ible safety information is provided in the relevant chapter Functionality e After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features such as slowdown driving or drive inhibits when seat lift and tilt are both used Temperature e Avoid physical contact with the wheelchair s motors at all times Physical contact can cause burns Motors are continuously in motion during use and can reach high temperatures After use the motors cool down slowly e Ifthe wheelchair is not in use make sure that it is not exposed to direct sunlight for lengthy periods of time Some parts of wheelchair such as the seat the back and the armrest can become hot if they have been exposed to full sunlight for too long This may cause burns or allergic reactions to the skin Programming e Programming should only be conducted by healthcare professionals with in depth knowledge of wheelchair control systems Incorrect programming could result in an unsafe set up of the wheelchair for a user Handicare BV accepts no responsibility for losses of any kind if the programming of the control system is altered without authorization of Handicare BV Seat adjustment factory settings Handicare BV will deliver a wheelchair with default factory settings These settings depend on the options ordered with the wheelchair When a configuration is ordered that causes interference Handicare
21. ions Service manual Liam 15 Maintenance tasks amp adjustments 5 2 2 5 2 3 16 Replace a rubber suspension Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove the locking ring A from the rubber suspension to lower the motor arm B Remove the old rubber suspension C from the carrier frame e The suspension is directly screwed on the carrier frame Put the new rubber suspension on the carrier frame Connect the motor arm to the rubber suspension and install the locking ring Replace the carbon brushes Preparation See section 5 2 1 Procedure 1 2 3 4 5 6 Remove the cap A Remove the old carbon brush B Gently blow some air through the hole to remove any dust Put the new carbon brush in the motor Put the cap on the motor Repeat steps 1 through 5 for all the carbon brushes on the motor Mount the motor arm on the wheelchair See section 5 2 5 Service manual Liam YOU Q YOU Q 5 2 4 Replace a drive motor Preparation See section 5 2 1 Procedure 1 2 3 4 Remove cap A Unfold the washer C Remove screw B Remove the drive wheel from the motor axle e Make sure that you do not loose the key D Disassemble the motor arm by removing the screws A washers B and nuts C Remove the old drive motor B The screws A and nut
22. l or to an insufficient extent b repair replacement of parts results from neglecting damaging or overburdening the Product or using the Product for purposes other than its intended purpose c parts of the Product have been replaced by parts not of the same origin as those used by Handicare BV and or parts of the Product have been replaced without authorisation by Handicare BV The warranties as set forth in articles 1 up to and including article 3 above shall become null and void if the Product is reused by a new User within the warranty period and that reuse necessitated modifications of whatever kind to the Product which modifications were not authorised or performed by and or on the instructions of Handicare BV The above warranty shall also become null and void if through the agency of the Customer in instances other than those mentioned in article 4 our Products have been altered in such way as to cause our Products to malfunction In the event of damage or other calamities the User or the Customer must contact Handicare BV as soon as possible and provide the most extensive information possible if they wish to retain their rights under the warranty set out above The possibility to lodge a claim under the above warranties shall lapse upon expiry of a period of twenty 20 days after the damage or calamity occasioning the claim arose The replacement of a part or the repair or reconditioning of the Product during a warranty perio
23. le 8 LEDs Actuator indicator Actuator trip If more that one actuator is installed check which one in not working correctly Check the actuator cabling Wheelchair moves slow or Battery in poor condition Check the battery slugglish Setting for maximum speed Adjust the setting for is too low maxium speed 30 Service manual Liam YOU Q Fault signal problem Speed profile indicator ripples up and down Speed profile indicator flashes Actuator LED flashes The controls system is locked The speed of the wheelchair is being limited for safety reasons The actuator may be inhibited in one or both directions to prevent a unstable setting of the wheelchair Most likely the user has put an other setting like lift ina maximum position Service manual Liam Troubleshooting Unlock the controls system see the user manual of the controls system The extact cause depends on the type of wheelchair most common cause is that the seat is in the elevated position Put the other settings in a neutral position 31 Cable and module schemes 8 Cable and module schemes 8 1 VR2 controls VR2 Battery amp Motor connections Liam only 9002614 1x70A o oF o o 9002347 Cable lenghts are not drawn to scale VR2 with Lights optional Liam Only 6002516 Cable lenghts are not drawn to scale i 6002516 o YOU Q Batteries 6000038 6000039 6000
24. r 27 Troubleshooting nC o 28 Seating actuator moves in wrong direction after replacement Lighting does not function Lighting settings not correctly set in program Wheelchair moves turns very slowly and seems to be lacking power Wheelchair moves very rapidly and jerky Seating mechanism is moving poorly or with extreme friction Wiring connections possibly twisted in cable or motor Cabling not correctly connected Load compensation too low incorrect setting Too much load on front castors RWD Load compensation is too high Service manual Liam YOU Q Check mechanisme on loose bolts cracked or bent parts Replace parts or modules Change actuator direction in driving program or replace cable or part Check cabling See wiring diagrams for correct connections Check programming and make corrections if needed Modify load compensation in driving program Check with manufacturer for correct settings Modify seating setup to have better weight distribution Modify load compensation in driving program Check with manufacturer for correct settings YOU Q Troubleshooting 7 2 Diagnostics and troubleshooting for VR2 controls WARNING A Remove both fuses from the batteries before you change any cables fuses and or modules This way the power way is disconnected from the wheelchair NOTICE For more detailed information about VR2 Controllers specific man
25. reless use of the Product or caused by modifications made by the Customer or User which were not authorised or performed by and or on the instructions of Handicare BV The Customer shall save Handicare BV harmless from and against any claims by Users under the warranty provisions referred to in Article 9 or claims for liability under mandatory law if the Customer or third parties have made modifications which are not in accordance with the supplied instructions and or which have been made using the wrong materials unless this failure to observe the instructions or use the right materials is based on an error in the technical manual or other instructions imparted by Handicare BV The Customers shall likewise save Handicare BV harmless from any against any liability resulting due to representations made by the Customer with regard to the Product which are incompatible with the quality or the normal use of the Product Service manual Liam YOU Q Safety 3 1 3 2 Safety Personnel qualifications Only service technicians that are trained and authorised by Handicare BV are allowed to do maintenance and repairs to the wheelchair Temporary employees and persons in training are only allowed to do the maintenance and repairs to the wheelchair if they work under the supervision of an authorised service technician Cautions and warning statements Safety information e Safety information is indicated with the warning symbol Wherever poss
26. s B can be discarded Install the new motor Re assemble the motor arm Use the screws and nuts that are enclosed with the new motor Install the drive wheel a Put some grease on the axle to prevent fretting b Mount the drive wheel on the axle c Make sure to lock the nut by folding the washer Make sure that the drive wheel does not interfere with the motor Install the motor arm on the wheelchair See section 5 2 5 Service manual Liam Maintenance tasks amp adjustments gt j N w A 8 ae 17 Maintenance tasks amp adjustments 5 2 5 5 2 6 18 Install a motor arm Preparation Make sure that the rubber suspension is installed on the carrier Procedure 1 2 3 Put the motor cable through the carrier Do not connect it yet Make sure that the rubber suspension is installed on the frame Make sure that the distance holder C and the bearings are installed in the frame Hold the motor arm B and carefully place it on the carrier Fasten the screw A to connect the motor arm to the carrier frame Use some Loctite 648 to secure the screw Connect the motor arm to the rubber suspension and install the locking ring Connect the motor cable to the interconnection of the power module Replace a drive wheel Preparation See section 5 1 Procedure 1 IRN Lift the wheelchair until the wheels are free from the floor e Use a lif
27. ssssessesssssssseseessssteteecssseatesssesssteteseststets 4 1 2 Reference documentation o cocccccccccccceccscesescescscessssessscessssestsccsssecsssscaseecssessstasatersatessstessitestatess 4 1 3 Symbols used in this manual ooo ccccececsesssecsceeecsescscscsescscscscscseacscscscscsescscscscecseacsescssecieeceees 4 1 4 Guidelines and useful information for maintenance ooo ec eccsescsesseceesecesveceeveceeveveesneeserees 4 1 5 Product identificato M isenesest e a AEE a Er Ei E a A 5 2 Warranty and Liability 000 ces cece ccecesceeseceereceerecaeecsesecaesecaesecsesacsesseeesaeeeeseeeenens 6 Ms ETE e A A A EEE E EES AE E E PETE E E eas 7 yey AAD a T E E eer 8 EEST 11 h ARTE AE EE E A A A eee 9 3 1 Personnel qualifications oo ccc cccccccscescscscscesescsssessescecsesessescsescssescssseesescessesesecesseseeneesesseees 9 3 2 Cautions and warning statements ooo cccccccccccesescssscesescscssscesescstsestescesstetescesscssesessssseeteseesseets 9 3 3 Pictograms on the wheelchair oo cece cscs cccccscscscscscececsssssvsvsvsssvsssssvesesssssssssssssssesescecstseseaseees 10 4 Maintenance schedule amp tooling ooo ccc cscs cssessscssseessecessssesssessseessseassseesseeasseessseesseees 11 4 1 Overview of scheduled maintenance tasks ooo ecceccsceecscescscescecessecessseesseeevseessaeereaeerenees 11 4 2 Mechanical tools sscusedcndediantrarauvet netic aed wasn iol denied E 12 4 3 Electronical tools 4icscet Sen tlidecnethnia cilia W
28. tage Voltage below 10 V can indicate that one battery is defect Replace batteries Remote control or button Check by replacing with defect new one Power Module defect Check by replacing with new one Wheelchair continuously Speed limit due to Check if all seating options drives slower than normal microswitch signal from are in neutral position seating function Measure resistance from the speed limit cable in different seating positions Bad cable connections or a broken resistor influences the drive inhibit signal Incorrect programming Check for correct program Re program if needed 24 Service manual Liam YOU Q Troubleshooting Penn ome Wheelchair drives slower throughout the day or after several hours Wheelchair only drives well for a short period of time Wheelchair can be powered up but does not drive Wheelchair has too little power to drive properly Parking brake partially engaged Poor batteries Poor or incomplete battery charging Thermal rollback overheating DX2 controls only Gyro module if present is not connected correctly or is not functioning properly gt Controllers switch to SystemSlowDown mode Current limit is set too low or the controller is underspecified Parking brakes are in freewheel mode flash code on remote Drive inhibits active flash code on remote Tyre pressure of drive wheels or castors is too low Programming of speed and
29. ting platform Remove cap A Unfold the washer C Remove screw B Remove the old drive wheel e Make sure that you do not loose the key D Install the drive wheel a Put some grease on the axle to prevent fretting b Mount the drive wheel on the axle c Make sure to lock the nut by folding the washer Make sure that the drive wheel does not interfere with the motor Service manual Liam YOU Q YOU Q 5 2 7 5 2 8 Replace a castor wheel Preparation See section5 7 Procedure 1 2 3 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove screw washer and nut A Take out the old castor wheel B from the castor fork C Install the new castor wheel e Use a new lock nut Replace a castor fork Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove cap A Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured Remove the old castor fork D from the carrier frame Install the new castor fork on the carrier frame Use some Loctite 648 to secure the screw B Service manual Liam Maintenance tasks amp adjustments 19 Maintenance tasks amp adjustments 5 2 9 5 2 10 20 Replace an anti tip wheel Preparation See section 5 1 Proced
30. uals can be downloaded from the website www pgdt com The number of LEDs on the battery indicator indicates the type of fault Service manual Liam 29 Troubleshooting YOU Q 1 LED The battery needs charging Check the battery or there is a bad connections and recharge connection to the battery the battery 2 LEDs The left hand motor m1 Check the connection and connection is not good the cabling 3 LEDs The left hand motor m1 Contract your supplier has a short circuit connection to the battery 4 LEDs The right hand motor m2 Check the connection and connection is not good the cabling 5 LEDs The right hand motor m2 Contact your supplier has a short circuit connection to the battery 6 LEDs An extenal signal prevents The extact cause depends the wheelchair from driving on the type of wheelchair one possibility is that the battery charger is still connected 7 LEDs Joystick fault Make sure that the joystick is in the center position and re try to switch on the system 8 LEDs Control system fault Check all connections and cables 9 LEDs The parking brakes have a Check the connections of bad connection the parking brake and of the motor 10 LEDs An excessive voltage has Check the battery been applied to the control connections system This is usually cause by a poor battery connection 7 LEDs Speed indicator Communication fault Check the connection and the condition of the joystick cab
31. ure 1 Remove the screw A 2 Remove the old anti tip wheel B 3 Install the new anti tip wheel e Use a new lock nut Replace the batteries Preparation See section 5 1 Procedure Loosen the battery straps A Disconnect the power cables C Remove the old batteries B Put the new batteries in the carrier Connect the power cables arwn gt WARNING See the cables and module schemes in section 8 6 Tighten the battery straps and make sure that the power cables are properly placed underneath the battery straps WARNING Make sure that the battery straps are tight Service manual Liam YOU Q YOU Q Maintenance tasks amp adjustments 5 2 11 Replace main fuse Preparation See section 5 1 Procedure 1 Remove the caps B and the old fuses A 2 Put the new fuses in the fuse holders and put the caps on the fuse holders Service manual Liam 21 Maintenance on the control system YOU Q 6 Maintenance on the control system 6 1 Replace the remote control Shark VR2 and R Net The driving program of the Shark VR2 and R Net controller systems is stored in the power module Replacing the remote control can therefore be done without any programming 1 Replace the remote control 6 2 Replace the power module Shark VR2 and R Net The driving program of the Shark VR2 and R Net controller systems is stored in the power module 1 Make
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