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        Operating Instructions - Panasonic Middle East
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1.                      27         4    A   Y        NI  ZAIN e TG9385BX e  book Page 28 Monday  November 2  2009 1 26 PM                                                                      Programming  Operating   Feature Feature Setting System   Page  unit code setting     14   Phonebook  2  8  o         20  g Play all msg   3  21 4      37   msg   messages   a Play greeting  3  0  3      36  g Play new msg   3  21 3      37   msg   messages   a Privacy   1  9  4    on   19    Off    a Record greeting  3  o  2      35  4 4   Recording time  3  0  5    1min e 40  2min   lt 3min gt   4 4   Remote code  3  0  6     lt 111 gt  e 38   14 Ring count  2  1  1    Toll saver e 40  2 7 rings   4rings    4 49 Ringer tone  7  1  6  1    Line 1   Line 1    rone 1        Line 2   Line 2    Tone 2    Handset   Tone 1 5  Melody 1 10  Base unit   Tone 1 3  Melody 1 3  4 42  Ringer volume   1  6  0    Line 1   Handset  m 17  Line 2   Level 1 6   6     Off  Base unit   Level 1 6   3     Off  4 4  Set area code  2  5  5    e 33  4 4   Set dial mode  1  2  0      rone   e 14  Pulse  4 42  set flash time     1  2  1    Line1   80ms     90ms e 18  Line 2   100ms  110ms  160ms 200ms  250ms 300ms  400ms 600ms   lt 700ms gt  900ms  4 429  Set line mode l  1  2  2   Line1  a e    Line 2    lt B gt   4 49  Time adjustment      2  2  6      Caller ID auto  gt  e     Caller ID subscribers Manual  only   4 4  View Caller ID  21 11 3      32                             1 If  System setting  column is checke
2.       gt      1  1  0    v  4   Select the desired setting   Press the middle soft key to save     khOND      Proceed with the operation for your unit   Handset   OFF   Base unit   I   EXIT        Dialing mode   If you cannot make calls  change this setting  according to your telephone line service  The  default setting is    Tone          Tone     For tone dial service       Pulse     For rotary pulse dial service   Program this setting using either one of the  handsets or the base unit     4 Handset      Base unit     MENU       A  1  2  0    Yl  A   Select the desired setting    SAVE     Proceed with the operation for your unit   Handset   OFF   Base unit   II   EXIT     A   amp o x2       Date and time  Program this setting using either one of the  handsets or the base unit     4 Handset      Base unit  1  MENU      A   1  o  1        2 Enter the current date  month  and year by  selecting 2 digits for each   Example  15 July  2010   11 5   o  7   110    3 Enterthe current hour and minute by selecting  2 digits for each   Example  15 30   1  5   3  0    4  SAVE     5 Proceed with the operation for your unit   Handset   OFF   Base unit   W   EXIT     Note      When you select Arabic or Persian as the  display language  enter the current year  month   and date      To correct a digit    Handset  Press  a    v    4   or   gt   to move  the cursor to the digit  then make the correction   Base unit  Press  4    Y    red   or        to  move the cursor to the digit  then make t
3.      Memory full      The phonebook memory is full  Erase unnecessary entries   page 21       Message memory is full  Erase unnecessary messages  page  36  37         Messages full      Message memory is full  Erase unnecessary messages  page  36  37         No link to base   Reconnect AC adaptor         The handset has lost communication with the base unit  Move  closer to the base unit and try again      Unplug the base unit s AC adaptor to reset the unit  Reconnect  the adaptor and try again    e The handset   s registration may have been canceled  Re   register the handset  page 31         Use rechargeable battery     e A wrong type of battery such as Alkaline or Manganese was  inserted  Use only the rechargeable Ni MH batteries noted on  page 3  5           You must first subscribe  to Caller ID          You must subscribe to Caller ID service  Once you receive  caller information after subscribing to Caller ID service  this  message will not be displayed                 e    49         lt        SN  FN    NI  es e TG9385BX e  book Page 50 Monday  November 2  2009 1 26 PM e    Useful Information                Troubleshooting    If you still have difficulties after following the instructions in this section  disconnect the base unit s AC  adaptor  then reconnect the base unit s AC adaptor  Remove the batteries from the handset  and then  insert the batteries into the handset again           General use  Problem Cause solution  The unit does not work    Make sure the batt
4.     4 Handset      Base unit    1 Proceed with the operation for your unit    Handset   MENU       t1  2  8  0    Base unit   RA     MENU     v   4      Group         SELECT     v   4   Select the desired group         SELECT    5  v   a      Group name       SELECT    6 Edit the name  10 characters max   page 45           SAVE     T Proceed with the operation for your unit   Handset   OFF   Base unit   B   EXIT     AON       Finding and calling a phonebook  entry    Once you have found the desired entry using one  of the following 4 methods  make a call with your  unit   Handset   N     You can also make a call by pressing  CALL    then pressing  LINE 1  or  LINE 2    Base unit   SP PHONE     You can also make a call by pressing  LINE 1   or  LINE 2    Note     Phonebook entries are listed alphabetically in  the following order       Arabic Persian      Alphabet      Numeric    Scrolling through all entries    4 Handset      Base unit    1 Proceed with the operation for your unit   Handset   MENU       t1  2  8  0   Base unit   RA    2  vy A  Select the desired entry     Searching by first character  alphabetically   Phonebook entries are listed in the following order   E When you select English as the display   language  page 14         Alphabet       Arabic Persian       20    2    mi       SN  F       NI  es e TG9385BX e  book Page 21 Monday  November 2  2009 1 26 PM    Phonebook           Numeric  E When you select Arabic or Persian as the  display language  page 14     
5.     Record your message       Erase all messages       Record your greeting message   Note         f you do not press any dial keys within 10  seconds after a voice guidance prompt  the unit  disconnects your call        38    2    e    mi       SN  F       NI  es e TG9385BX e  book Page 39 Monday  November 2  2009 1 26 PM    Answering System          Remote commands   You can press dial keys to access certain  answering system functions without waiting for the  voice guidance to prompt you     1 Select the desired line s  while you are  accessing the answering system if necessary   For line 1     1  1    For line 2   11  2   For line 1 and line 2    1  0     2 Press the desired dial keys                                                              Key Operation    1  Repeat message  during  playback       2  Skip message  during  playback     4  Play new messages    5  Play all messages    6  Play greeting message    H  1  7  Record a greeting message  for line 1 only    H  2  7  Record a greeting message  for line 2 only    H  0  7  Record a common greeting  message for both line 1 and  line 2    11  1  8  Turn answering system on  for line 1 only    11  2  8  Turn answering system on  for line 2 only    r1  0  8  Turn answering system on  for both line 1 and line 2    9  Stop recording  Stop playback 2    0  Turn answering system off    x  4  Erase currently playing  message    x  5  Erase all messages    x  6  Erase greeting message   during greeting message  playback  3 
6.     t    Bi    SN  FN          NI  es e TG9385BX e  book Page 51 Monday  November 2  2009 1 26 PM    Useful Information       Battery recharge    e       Problem    Cause solution       The handset beeps and or 4  flashes       Battery charge is low  Fully charge the batteries  page 10           fully charged the batteries  but  1 31  still flashes       Clean the charge contacts and charge again  page 10    e  t is time to replace the batteries  page 10           fully charged the batteries  but  the operating time seems to be  shorter     e Clean the battery ends         and the charge contacts with a  dry cloth and charge again        Making answering calls  intercom       Problem    Cause solution       Y is flashing     e The handset is too far from the base unit  Move closer      The base unit s AC adaptor is not properly connected   Reconnect AC adaptor to the base unit      You are using the handset or base unit in an area with high  electrical interference  Re position the base unit and use the  handset away from sources of interference      The handset is not registered to the base unit  Register it  page  31         Noise is heard  sound cuts in and  out       You are using the handset or base unit in an area with high  electrical interference  Re position the base unit and use the  handset away from sources of interference      Move closer to the base unit    e  f you use a DSL ADSL service  we recommend connecting a  DSL ADSL filter between the base unit and the 
7.    Arabic Persian      Alphabet      Numeric    4 Handset      Base unit    1 Proceed with the operation for your unit   Handset   MENU       t1  2  8  0   Base unit   RA     2 Press the dial key   0     9   which contains    the character you are searching for  page 45      e Press the same dial key repeatedly to  display the first entry corresponding to each  character located on that dial key    e  f there is no entry corresponding to the  character you selected  the next entry is  displayed    3  vy  A  Scroll through the phonebook if  necessary     Searching by query  You can narrow down the search by using the base  unit to enter the first characters of a name     AJ Base unit    1  m          Change the character entry mode if   necessary    1 A         v  4   Select a character  entry mode       OK   2 To search for the name  enter the first  characters  up to 4   page 45        OK    e When you enter in alphabet  characters  cannot be entered in lowercase    e  f there is no entry corresponding to the  characters you selected  the next entry is  displayed    3       a   Scroll through the phonebook if  necessary     Searching by group    4 Handset   4 Base unit    1 Proceed with the operation for your unit   Handset   MENU       t1  2  8  0   Base unit   QA         GROUP      v   4   Select the group you want to search        gt   SELECT         f you select  A11 groups     the unit ends  the group search     4  vy A  Select the desired entry     O N       Editing en
8.    gt   n   2 Enter the desired feature code     3  v   4   Select the desired setting       SAVE   e This step may vary depending on the feature being programmed     To exit the operation  press  OFF  on the handset or  IBI  EXIT  on the base unit   Note     The operating unit column shows the unit s  that can be used to program the item     Only the handset can program the item   4  Only the base unit can program the item    14  Both the handset and base unit can program the item   e  n the following table   lt   gt  indicates the default settings                                                           Operating   Feature Feature Setting System   Page  unit code setting    49 Alarm  7  2  0     lt o     gt    30  Once  Daily  49 Answer off  3  2  8    e 35  49 Answer on  31 2  7    e 35  e Auto talk   2  0  0    on   17    Off    4 42  Call screening  3  1  0      on     40  Off  Q A   Contrast  1  4  5    Level 1 6   3         Display contrast   4 4   Date and time  1  o  1    e 14  9 Deregistration  11 3  1      31  4 49  Display language   1  1  0      English     14  ayo  v  9 Erase all  3  2  5      38   Erasing all messages   9 HS registration  11 3  0      31   Handset registration   4 49  Interrupt tone   2  0  1      on     19  42  Off  9 Key tone    11 6  5      on        Off  4 423   Line select  2  5  0      auto     14  Linel  Line2  4 4  Night mode  2  3  8    on   30   On Off    off    4 4  Night mode  2  3  7     lt 23 00 06 00 gt    30   Start End        
9.    x  ri  End remote operation  or  hang up                 1 If pressed within the first 5 seconds of a  message  the previous message is played           2 To resume operation  enter a remote command  within 3 seconds  or the voice guidance starts    3 Unit resets to a pre recorded greeting message        Turning on the answering system    remotely   If the answering system is turned off  you can turn   it on remotely    Important      The answering system can be remotely turned  on only for the line which you have currently  selected in    Turning the answering system  on off   page 35     1 Dial your phone number from a touch tone  phone     2 Letthe phone ring 15 times     3 Enter your remote access code after the beep     The greeting message is played back     You can either hang up  or enter your  remote access code again and begin  remote operation  page 38      Note         f you want to turn on the answering system for  the line which has not been selected in  Turning  the answering system on off   page 35  enter the  desired remote commands   tt  1  8     H  2  8   or  H  0  8   refer to the column to  the left  to turn on and access the other line        e    2    39    e    mi       SN  F    NI  es e TG9385BX e  book Page 40 Monday  November 2  2009 1 26 PM e    Answering System                                         A     required to activate the voice mail service       provided by your service provider telephone  Answering system settings company before chan
10.   C Caller ID service  32    Caller list  32 S  Caller list edit  33 T    Call privacy  19  Call share  18  Call waiting  18    Call Waiting Caller ID  18 V    Chain dial  22  Character entry  45  Check tel line 1  49  Check tel line 2  8  49  CID  Caller ID   32  Conference calls  43    D Date and time  14 w    Dialing mode  14  Direct commands  27  Display  Contrast  27  Language  14  E Error messages  49  Flash  18  28    G Greeting message  35  Group ringer tone  32  H Handset  Deregistration  31  Locator  42  Registration  37    mr       Hold  18    Intercom  42  Interrupt tone  27    Key tone  27    Line mode  28  Line selection mode  14  Making calls   Base unit  16   Handset  16  Memory full  21  36  37  49  Menu icons  13  Messages full  35  36  37  49  Missed calls  32  Mute  18  Night mode  30  Pause  16  Phonebook  20  Phonebook copy  22  Power failure  7  Redialing  16  Ringer tone  28  Ringer volume  17  Rotary pulse service  18  SP PHONE  Speakerphone   16    Temporary tone dialing  18  Time adjustment  28  Transferring calls  43  Troubleshooting  50  VM  Voice mail   41  Voice mail  40  41  Volume  Receiver  16  Ringer  Base unit   17  28  Ringer  Handset   17  28  Speaker  16  Wall mounting  47       54    mi       MZ       NI  e TG9385BX e  book Page 55 Monday  November 2  2009 1 26 PM       Notes       55                 MZ       IN          e TG9385BX e  book Page 56 Monday  November 2  2009 1 26 PM e    For your future reference  We recommend keeping a re
11.   It should not be  placed in rooms where the temperature is less than 0    C or greater than 40   C  Damp basements should also  be avoided    e The maximum calling distance may be shortened when  the product is used in the following places  Near  obstacles such as hills  tunnels  underground  near  metal objects such as wire fences  etc      Operating the product near electrical appliances may  cause interference  Move away from the electrical  appliances        Routine care      Wipe the outer surface of the product with a soft  moist cloth       Do not use benzine  thinner  or any abrasive powder                                E       T  Other information       Notice for product disposal  transfer  or return      This product can store your private confidential  information  To protect your privacy confidentiality  we  recommend that you erase information such as  phonebook or caller list entries from the memory before  you dispose of  transfer  or return the product     Information on Disposal in other Countries outside  the European Union      un    These symbols are only valid in the European Union  If  you wish to discard these items  please contact your local  authorities or dealer and ask for the correct method of  disposal           Specifications    W Standard   DECT  Digital Enhanced Cordless  Telecommunications   W Frequency range   1 92 GHz to 1 93 GHz  DECT   W RF transmission power   115 mW  max    W Power source   100   240 V AC  50 60 Hz  W Power consumpti
12.   To edit the number before calling back  press   EDIT   then edit the number      The unit automatically uses the line you set in  line selection mode  page 14  to call back  When  the line selection mode is set to    Auto     the  indicated line  W or MA  is used for the call  If  the indicated line is already being used or you       36    2    mi       SN  FN       NI  es e TG9385BX e  book Page 37 Monday  November 2  2009 1 26 PM    Answering System       want to select the other line  press  LINE 1  or   LINE 2         Erasing all messages    Erasing all messages for both line 1 and line 2    1  ERASE   e J  is displayed   2 Press  ERASE  again     Erasing all messages for the desired line s   Press  ANSWER SELECT  repeatedly to select  the desired line s   then press  ERASE  2 times     Bm                 AT  Listening to messages using  the handset    When new messages have been recorded   New  message  is displayed        1 To play new messages    MENU       t1  3  2  3   To play all messages    MENU       H  3  2  4   2 When finished  press  OFF    Note     To switch to the receiver  press   w      Playing back messages for the desired line s    1  MENU    v   1      Answering device       gt   SELECT    2 Press  Et  repeatedly to select the desired  line s      3  v   a      Play new msg  or Play all  msg       gt   SELECT     4 When finished  press  OFF         Operating the answering system   You can also operate the answering system by  pressing dial keys on the 
13.   is displayed     To continue copying another entry    v   a      Yes         SELECT  Find the  desired entry  page 20        SEND     5  W   EXIT   4 Handset    1  MENU       1  2  8  0    v   4   Select the desired entry       MENU   3  v   a      Copy to base       SELECT     When an entry has been copied    Completed  is displayed     To continue copying another entry    v   a      Yes         SELECT      Find the  desired entry  page 20        SEND   4  OFF        Copying multi entries    You can copy selected entries  up to 100  from the  base unit to a handset     A Base unit     Ra    Find the desired entry  page 20      MENU     Yl  A      Copy multi items           SELECT    5 Press  SELECT  to select an entry in step 2      The selected entries are indicated by  V     6  v   a   Select the next desired entry   gt     SELECT      To continue copying other entries  perform  this step repeatedly      To cancel an entry  press  v   1  to select  the entry  then press  SELECT      khOND         22            2    mi       SN  F    NI  es e TG9385BX e  book Page 23 Monday  November 2  2009 1 26 PM e                   Phonebook    You can also search for another entry by  entering the first character  page 20  or  query  page 21    7 After selecting entries  press  SEND    8 Enter the handset number you want to copy to     When the entries have been copied    Completed  is displayed   9  m   EXIT   Note   e When you copy the desired entries in a group       In step 2  fi
14.   message  you need to erase your own greeting  message     AJ Base unit    1  MENU       HJ 31L0  3    2  vy  A   Select the desired line s    gt    SELECT    3 Press  ERASE  while your greeting message  is playing    4  N  EXIT        Playing back the greeting message  4 Base unit    1  MENU       HJ  3  0  3     2  vy  A  Select the desired line s    gt    SELECT     3  m  EXIT           Listening to messages using  the base unit    When new messages have been recorded  the   message indicator on the base unit flashes    Press  p gt      e  f new messages have been recorded  the base  unit plays back new messages         f there are no new messages  the base unit  plays back all messages     Playing back messages for the desired line s   Press  ANSWER SELECT  repeatedly to select  the desired line s   then press   gt          Operating the answering system  during playback                            Key Operation    4  or  v  Adjust the speaker volume    ma  Repeat message       gt  gt   Skip message    PAUSE  Pause message  To resume playback  press    gt       NM   STOP  Stop playback  To exit the playback mode   press  B   EXIT      ERASE  Erase currently playing  message                 1 If pressed within the first 5 seconds of a  message  the previous message is played        Calling back  Caller ID subscribers  only     If caller information was received for the call  you  can call the caller back while listening to a  message    Press  SP PHONE  during playback    
15.   page 8       If you use the unit as a single line telephone only  page 8                Connect the telephone line cord until it clicks into the base unit and telephone line jack        To connect to a 2 line telephone jack    i obs    TINE 2    Foot           UNE 172             GREEN    plug JEU cord    fw   To 2 line telephone jack    To connect to 2 single line telephone jacks          T toft To single line       Transparent    plug        telephone jacks  ze   w   Line 1  V GREEN  plug  plug 4 wire cord  p  wi    If you use the unit as a single line telephone only  Be sure to connect the telephone line cord to LINE 1 2  Change the line selection mode from  Auto  to     Line1     page 14            w  y Line2             T   ct   Transparent  plug 2 wire cord  qoem  am fw   To single line telephone jack  Note     9    Check tel line 2    is displayed on the unit  To erase it  see page 49              e  46    ge  Zs TG9385BX e  book Page 9 Monday  November 2  2009 1 26 PM    Getting started    If you subscribe to a DSL ADSL service   Please attach a DSL ADSL filter  contact your DSL ADSL provider  to the telephone line between the  base unit and the telephone line jack in the event of the following        noise is heard during conversations        Caller ID features do not function properly                    To connect to a 2 line telephone jack  For this connection  please use a 2 line splitter   Example  DSL ADSL line is line 2       GREEN    plug    To connect to 2 
16.   volume level of the 2 lines  page 28       When the ringer volume for outside calls of the 2  lines is set to off  page 28   the alarm sound is  heard at the low level     A       30    e    2    mi       SN  F    Sp   Zs TG9385BX e  book Page 31 Monday  November 2  2009 1 26 PM    Programming          os   To cancel a selected handset number           press the number again  The number will  Registering a unit stop flashing     4  OK   gt   v   a      Yes         SELECT   e When you cancel a different handset than    the one you are now using  press  OFF  to  Additional handsets exit     Up to 6 handsets can be registered to the base  unit   Important     e See page 3 for information on the available  model           Operating additional units       Registering a handset to a base unit  The supplied handset and base unit are pre   registered  If for some reason the handset is not  registered to the base unit  re register the handset   1 Handset    MENU       A  1  3  0   2 Baseunit   Press and hold  LOCATOR  for about 5  seconds until the registration tone sounds       If all registered handsets start ringing  press  the same button to stop  Then repeat this  step     The next step must be completed within 90  seconds     o    Handset   Press  OK   then wait until a long beep  sounds     Note   e When you purchase an additional handset  refer    to the additional handset s installation manual  for registration     Deregistering a handset   A handset can cancel its own regi
17.  4 Handset      Base unit    1 Proceed with the operation for your unit   Handset   MENU       v   1      View  Caller ID      gt   SELECT    Base unit   CID    2  ERASE   soft key       v   a      ves     gt    SELECT    3 Proceed with the operation for your unit   Handset   OFF    Base unit   W   EXIT        Storing caller information to the  phonebook    4 Handset      Base unit    1 Proceed with the operation for your unit   Handset   MENU       v   1      View  Caller ID      gt   SELECT    Base unit   CID     2  vy  A  Select the desired entry   3  MENU      gt   v   1      Add phonebook          SELECT     4 If necessary  edit the party s name  16  characters max         OK     5 If necessary  edit the partys phone number   24 digits max         OK    6  v   a   Select the desired group  page 20        gt   SELECT  2 times          N  F                   e TG9385BX e  book Page 35 Monday  November 2  2009 1 26 PM    e    Answering System                 M    ss  Answering system       The answering system can answer and record  calls for you when you are unavailable to answer  the phone    Important      Only 1 person can access the answering system   listen to messages  record a greeting message   etc   at a time      When callers leave messages  the unit records  the day and time of each message  Make sure  the date and time have been set correctly  page  14       Answering system announcements are in  English only        Memory capacity   The total recording capacit
18.  LINE    2    To make a 2nd call  press  LINE 1  or  LINE  2   then dial the phone number     3 When the 2nd call is connected  press   MENU        v   1      conference          SELECT      The 2 calls are combined      To hang up only one line  press  LINE 1  or   LINE 2  for the party with which you want  to continue talking      To put both lines on hold  press  HOLD   To  talk with only one caller  press  LINE 1  or   LINE 2  for the party with which you want  to continue talking  To resume both lines   press  CONF         2    43    e    mi       SN  F    NI  es e TG9385BX e  book Page 44 Monday  November 2  2009 1 26 PM    Intercom Locator             Conference call with an outside call  and an intercom call  While you are talking with an outside caller  one    more extension can join the conversation and  establish a conference call     4 Handset    1 During an outside call  press  INTERCOM   once to put the call on hold   2 To page the base unit  press  0    To page a specific handset  enter the handset  number   3 When the paged party answers  press   CONF    e The 2 calls are combined     To leave the conference  press  OFF   The  other 2 parties can continue the  conversation     AJ Base unit    1 Proceed with the desired operation   E When 1 handset is registered   During an outside call  press  INTERCOM    E When 2 or more handsets are registered   During an outside call  press  INTERCOM        To page a specific handset  enter the  handset number       To page
19.  all handsets  press  0  or wait for  a few seconds     2 When the paged party answers  press   CONF    e The 2 calls are combined     To leave the conference  press  SP   PHONE   The other 2 parties can continue  the conversation     Note for the handset and base unit      The outside call can be put on hold by pressing   HOLD   Only the person who placed the call on  hold can resume the full conference by pressing   CONF            44               mi    MZ    e TG9385BX e  book Page 45 Monday  November 2  2009 1 26 PM e    Useful Information    SA  VN                Character entry    4 Handset   4 Base unit    The dial keys are used to enter characters and numbers  Each dial key has multiple characters assigned  to it  The characters that can be entered depend on the character entry mode  page 45        Handset  Press  4  or   gt   to move the cursor left or right   Base unit  Press  m4  or      1  to move the cursor left or right       Press dial keys to enter characters and numbers       Press  CLEAR  to erase the character or number highlighted by the cursor  Press and hold  CLEAR   to erase all characters or numbers       Press  X  to switch between uppercase and lowercase       When entering another character located on the same dial key  operation will differ depending on the  display language you select   English  e Press   gt   on the handset or      1  on the base unit to move the cursor to the next space  then press  the appropriate dial key   Arabic Persian  e 
20.  e A 3 5 second pause is inserted each time   PAUSE  is pressed  Repeat as needed to  create longer pauses      E  Answering calls          Using the handset  amp   When a call is being received  the ringer indicator  and and or WA flash rapidly   1 Lift the handset and press   w  or       when  the unit rings   e The called line is automatically selected  To  change the line selection mode  see page  14      You can also answer the call by pressing   LINE 1  or  LINE 2       You can also answer the call by pressing  any dial key from  0  to  9    3   or  t1     Any key answer feature     2 When you finish talking  press  OFF  or place  the handset on the base unit or charger   Auto talk    You can answer calls simply by lifting the handset  off the base unit or charger  You do not need to  press   w   To turn this feature on  see page 27     Adjusting the handset ringer volume   B While the handset is ringing for an incoming  call   Press  4  or  Y  repeatedly to select the desired  volume     H Programming the volume beforehand   1  MENU       A  1  6  0   2  v   a   Select the desired line   gt    SELECT      YY  A   Select the desired volume    SAVE       OFF     AO       Temporary handset ringer off  While the handset is ringing for a call  you can turn  the ringer off temporarily by pressing  OFF         Using the base unit AZ  When a call is being received  the LINE1 indicator  and or LINE2 indicator on the base unit flashes  rapidly   1 Press  SP PHONE  when the unit 
21.  here you  can access various features and settings        Handset menu icons       Menu icon    Menu feature        gt      View Caller ID       Phonebook       Answering device       ra  a  Py    Ringer settings       2S    Initial settings                   Set date  amp  time                            Base unit menu icons  Menu icon Menu feature   View Caller ID    gt     C   Phonebook   pm Set answering     Ringer settings  Initial settings      t             Set date  amp  time             LINE1 indicator LINE2 indicator on    the base unit    The LINE1 indicator and LINE2 indicator show the    status of each line  respectively  as follows                          Status Meaning   Light off The line is available    Light on The line is in use    Flashing An incoming call is now being   rapidly received on that line    Flashing A call is put on hold or the  answering system is  answering a call on that line              e    an       o         SA  VN       e    e TG9385BX e  book Page 14 Monday  November 2  2009 1 26 PM    e       Getting started       P sS SY  Initial settings    Symbol meaning                       Symbol Meaning   g Perform with the handset   a Perform with the base unit   Example  Press  v  or  a  to select   v  4    o        the words in quotations                 Display language   3 display languages are available      You can select    English          ss     or    wl      The default setting is    English        4 Handset   4 Base unit     MENU
22.  volume for both lines is set    to off  page 28   the handset and or base unit  still rings at the low level for intercom calls     p                                      l  Handset locator    You can locate a misplaced handset by paging it        1 Baseunit    LOCATOR     All registered handsets beep for 1 minute   2 To stop paging   Handset   Press   w   then press  OFF    Base unit   Press  LOCATOR    Note     Even when the ringer volume for both lines is set    to off  page 28   the handset still rings at the low  level for paging        42    e    2    mi       MZ       e    e TG9385BX e  book Page 43 Monday  November 2  2009 1 26 PM    Intercom Locator          Transferring calls    Outside calls can be transferred between 2 people   4 Handset    1 During an outside call  press  INTERCOM   once to put the call on hold   2 To page the base unit  press  0     To page another handset  enter its extension   number    3 Wait for the paged party to answer    e  f the paged party does not answer  press   LINE 1  or  LINE 2  that is flashing on the  handset to return to the outside call    4  OFF      The outside call is being routed to the   destination unit     AJ Base unit    1 Proceed with the desired operation   Bi When 1 handset is registered   During an outside call  press  INTERCOM    E When 2 or more handsets are registered   During an outside call  press  INTERCOM          To page a specific handset  enter the  handset number         To page all handsets  press  0  o
23.  when handling the batteries  Do not  allow conductive materials such as rings  bracelets  or  keys to touch the batteries  otherwise a short circuit  may cause the batteries and or the conductive material  to overheat and cause burns      Charge the batteries provided with or identified for use  with this product only  in accordance with the  instructions and limitations specified in this manual      Only use a compatible base unit  or charger  to charge  the batteries  Do not tamper with the base unit  or  charger   Failure to follow these instructions may cause  the batteries to swell or explode     B  Important safety instructions       When using your product  basic safety precautions should  always be followed to reduce the risk of fire  electric  shock  and injury to persons  including the following           SN  FN    SA  VN       TG9385BX e  book Page 6 Monday  November 2  2009 1 26 PM    Important Information       1  Donotuse this product near water for example  near a  bathtub  washbowl  kitchen sink  or laundry tub  in a  wet basement or near a swimming pool    2  Avoid using a telephone  other than a cordless type   during an electrical storm  There may be a remote risk  of electric shock from lightning    3  Do not use the telephone to report a gas leak in the  vicinity of the leak    4  Useonly the power cord and batteries indicated in this  manual  Do not dispose of batteries in a fire  They may  explode  Check with local codes for possible special  disposal 
24. 4 Handset      Base unit    1 Proceed with the operation for your unit   During an outside call   Handset   MENU        v   4      Phonebook         SELECT   Base unit   RA     2  vy  A  Select the desired entry   3 Press  CALL  to dial the number     Note      When storing a calling card access number and  your PIN in the phonebook as one phonebook  entry  press  PAUSE  to add pauses after the  number and PIN as necessary  page 16     e  f you have rotary pulse service  you need to  press  X   TONE  before pressing  MENU  on  the handset or  RA  on the base unit in step 1 to  change the dialing mode temporarily to tone   When adding entries to the phonebook  we  recommend adding  X   TONE  to the  beginning of phone numbers you wish to chain  dial  page 20      p                              MM   Copying phonebook entries    You can copy phonebook entries from the base   unit to a handset  and vice versa    The unit can receive entries until the phonebook   memory is full  page 20     Important      Groups  including their names and ringer tones   are not copied      You cannot make phonebook copy between  handsets directly  However it is possible by first  copying a handset s phonebook entries to the  base unit  then copying the base unit s  phonebook entries to another handset            YY  A   Select the desired entry       MENU   3  v   a      Copy to handset      gt    SELECT   4 Enterthe handset number you want to copy to     When an entry has been copied    Completed
25. E A maximum of 5 parties are available   Line 1  Conference call  including 2 extensions and 1 outside party   Line 2  Outside call  including 1 extension and 1 outside party     Example  Conference call on line 1 Example  Outside call on line 2       H The following operations are possible simultaneously     An outside call and 1 pair of intercom calls can be made at a time     While a caller is leaving a message on your answering system through one line  the unit can make  an outside call through another line   Note       The maximum operating number may decrease  depending on the state of usage  for example  when  the answering system is taking a call              TG9385BX e  book Page 5 Monday  November 2  2009 1 26 PM    Important Information       Se  For your safety       To prevent severe injury and loss of life property  read this  section carefully before using the product to ensure  proper and safe operation of your product        WARNING    Power connection      Use only the power source marked on the product      Do not overload power outlets and extension cords   This can result in the risk of fire or electric shock      Completely insert the AC adaptor power plug into the  power outlet  Failure to do so may cause electric shock  and or excessive heat resulting in a fire      Regularly remove any dust  etc  from the AC  adaptor power plug by pulling it from the power outlet   then wiping with a dry cloth  Accumulated dust may  cause an insulation defect from moi
26. LECT   3 Press  v  or  1  to select the desired item in sub menu 1       SELECT   e  n some cases  you may need to select from sub menu 2       SELECT   4 Press  v  or  a  to select the desired setting       SAVE     This step may vary depending on the feature being programmed     To exit the operation  press  OFF  on the handset or  W   EXIT  on the base unit   Note       See page 27 for the default settings                                                              Handset  Main menu Sub menu 1 Sub menu 2 Page  View Caller ID     32   gt    Phonebook       20  Answering device Play new msg    37  lao  Play all msg    37  Answer on     35  Answer off     35  Erase all   38  Settings Ring count   40  Recording time   40  Remote code   38  Call screening 40  24  AM  a            Bi    ZIN       TG9385BX e  book Page 25 Monday  November 2  2009 1 26 PM                                                                                  Programming  Main menu Sub menu 1 Sub menu 2 Page  Ringer settings Ringer volume Linel 17  2 Line2  Ringer tone Linel    Line2  Interrupt tone   19  42  Night mode Start End 30  On Off 30  Initial settings Contrast s      Key tone      Auto talk   17  Line select   14  Set tel line Set dial mode   14  Set flash time   18      Linel      Line2  Set line mode            Linel      Line2  Set area code   33  Registration HS registration 31  Deregistration 31  Change language Display language 14  Set date  amp  time Date and time    14     Alarm   30  
27. Microphone   D Charge contacts          11    G Se       SA  VN    e TG9385BX e  book Page 12 Monday  November 2  2009 1 26 PM    e       Getting started             Base unit      Charge contacts   Q Speaker       LINE 1    LINE1 indicator       LINE 2    LINE2 indicator      HOLD    Q  REDIAL   PAUSE       FLASH   CALL WAIT    Q Display   Q Soft keys     Dial keypad    X    TONE       SP PHONE   Speakerphone   SP PHONE indicator     MIC  Microphone     B Navigator key   A   v                  VOL   Volume   A   v    Repeat Skip                         gt    Play   Message indicator     p  ERASE        E   STOP   EXIT        ANSWER SELECT      D ANSWER ON indicator     B  ANSWER ON           LOCATOR   INTERCOM              Using the navigator key volume key   4  VOL         Handset Base unit   1   A   j  gt    ma           v   m   v     E Scrolling through lists or items  By pressing this key   4  or  v   repeatedly  you  can scroll through  up or down  various lists or  items    H Adjusting the volume  By pressing this key   4  or  v   repeatedly  you  can adjustthe receiver or speaker volume  up or  down  while talking    H Moving the cursor  Handset   4    v    4   or   gt    Base unit   1    v    m4   or   gt  gt    By pressing the above keys repeatedly  you can  move the cursor to edit a number or name    E Repeating skipping the messages  Handset   4  or   gt    Base unit   ma  or         By pressing the above keys  you can repeat skip  messages during playback        
28. NS    7       NI  e TG9385BX e  book Page 1 Monday  November 2  2009 1 26 PM e       Panasonic    Operating Instructions    Digital Cordless Answering System    Model No  KX TG9385BX  2LINE       Thank you for purchasing a Panasonic product   This unit is compatible with Caller ID  You must subscribe to the appropriate service offered  by your service provider telephone company     Charge the batteries for about 7 hours before initial use     Please read these operating instructions before using the unit and save them for future  reference         Se       NI  es e TG9385BX e  book Page 2 Monday  November 2  2009 1 26 PM    Table of Contents       Introduction Useful Information   Accessory information                       3   Character entry                     eo   45   System capabilities                         4   Wall mounting                      00   47  7 Belt clip one kon   ati ets 48   Important Information Error messages             oe eee enn eae 49   For your safety       02    e kra kn ana an 5   Troubleshooting        iie eee 50   Important safety instructions                 5   For best performance                       6   Index   Other information                     000  6  AAS si  i ei ik ee thas eae ds 54   Specifications cru See a dje sona ia 6   Getting started   CONNECHONS  2 1g da  eame me eas 7   BatteryinstallatiON                     o   10   Battery charge                        o   10   CONOIS ie dead fa coe emer n eie Bat lr 11   Display kk e
29. Press  4  on the handset or  ma  on the base unit to move the cursor to the next space  then press  the appropriate dial key        Character entry modes    The available character entry modes are as follows    Alphabet  ABC   Numeric  0 9   Arabic    l   Persian  cal   Extended 1  AAA    When in these entry modes except Numeric  you can select which character is entered by pressing a dial   key repeatedly    When the unit displays the character entry screen     1 A     right soft key       v   4   Select a character entry mode       OK    Note      When you select Arabic or Persian as the display language  numbers in the character table are  displayed in Arabic or Persian     Alphabet character table  ABC                 Space Space    ABC IDEFIGHI JKL IMNOIPQRSITUVIWXYZ  0  amp     j2 3 4 5 6 7 8 9      1labe ldef  ghi  jki mnojpaqrs tuv jwxyz  2 8 4 5 6 7 8 9                                           45          IN       e TG9385BX e  book Page 46 Monday  November 2  2009 1 26 PM    Useful Information       Arabic character table  cu        When you select Arabic as the display language  Arabic character table is available        Cn tig       Space pace  cee o wv  vvl EE b bl oui  jji  isesssS  3900p  j        amp  r    vili    ou 1 V                                  S  HET  Y        SIGS  qJ           Persian character table  cl     e When you select Persian as the display language  Persian character table is available        Space  9005    A             Extended 1 charac
30. Soft keys   Each unit features 3 soft keys  By pressing a soft  key  you can select the feature shown directly  above it on the display                       snam ma   Ge  AC m coy  1 1 1  O O O          12    e          SZ  IN       e TG9385BX e  book Page 13 Monday  November 2  2009 1 26 PM    e          Getting started       Display       Handset display items       Item    ay    Y Within range of a base unit   e When flashing  Handset is  searching for the base unit    page 51    The line is in use    e When flashing         The callis put on hold on that  line     Meaning       Battery level          i m        The answering system is  answering a call on that line     When flashing rapidly  An  incoming call is now being  received on that line        ii Ringer volume is off      page 17   L2       Speakerphone is on   page 16        Night mode is on   page 30        Alarm is on   page 30        Handset number             rajoja    Call privacy mode is on   page 19            1 Corresponding line number s  is indicated next  to the item     Base unit display items       Item Meaning       B Indicates the selected line s  for  answering system operations and  settings          i Ringer volume is off     page 17   L2    wy Night mode is on   page 30   E Call privacy mode is on   page 19                        1 Corresponding line number s  is indicated next  to the item        Menu icons   When in standby mode  pressing  MENU   middle  Soft key  reveals the main menu  From
31. Time adjustment                      1 If you program these settings using one of the handsets  you do not need to program the same item  using another handset or the base unit              Base unit   Main menu Sub menu 1 Sub menu 2 Page  View Caller ID         32   gt     Phonebook     20                         25       ES  n    ZIN       TG9385BX e  book Page 26 Monday  November 2  2009 1 26 PM                                                                                        Programming  Main menu Sub menu 1 Sub menu 2 Page  Set answering Record greeting Linel amp Line2 35  go   Linel  Line2  Play greeting Linel amp Line2 36  Linel  Line2  Ring count     40  Recording time     40  Remote code     38  Call screening   40  Ringer settings Ringer volume Linel 17    Line2  Ringer tone Linel    Line2  Interrupt tone   19  42  Night mode Start End 30  On Off 30  Initial settings Contrast      D  Line select     14  Set tel line Set dial mode 14  Set flash time   18      Linel      Line2  Set line mode          Linel      Line2  Set area code   33  Privacy   19  Change language Display language 14  Set date  amp  time Date and time     14             Time adjustment                     1 If you program these settings using the base unit  you do not need to program the same item again    using the handset        26       ES  n    SZ        ZIN TG9385BX e  book Page 27 Monday  November 2  2009 1 26 PM    Programming             Programming using the direct commands    1  MENU
32. To attach H To remove             48       mi         p    NI  es e TG9385BX e  book Page 49 Monday  November 2  2009 1 26 PM e    Useful Information             Error messages    If the unit detects a problem  one of the following messages is shown on the display        Display message    Cause solution       Busy    e The called unit is in use      Other units are in use and the system is busy  Try again later    e Privacy mode is on for the call you tried to join  page 19       The handset you are using is too far from the base unit  Move  closer and try again      The handset s registration may have been canceled  Re   register the handset  page 31         Check tel line 1  Check tel line 2      The supplied telephone line cord has not been connected yet or  not connected properly  Check the connections  page 8     e  f you use the unit as a single line telephone only  erase the  message as follows   To erase    Check tel line 1     press  MENU         a  1  8  9   To erase    Check tel line 2     press  MENU         a  1  9  0   When a power failure occurs  the message is displayed again   Erase again as above              Error     Recording was too short  Try again    Failed e Phonebook copy failed  page 22   Confirm the other unit  the  receiver  is in standby mode and try again    Incomplete e Phonebook copy is incomplete  The receiver s phonebook    memory is full  Erase the unnecessary phonebook entries   page 21  from the other unit  the receiver  and try again   
33. ation for your unit    This feature can help you identify who is calling by Handset    using different ringer tones for different groups of     To call back  press   w     callers  When adding an entry to the phonebook      To exit  press  OFF      you can assign it to the desired group  page 20     When a call is received from a caller assigned to a  group  the group s ringer you selected rings after  the caller information is displayed  If you select    Base unit       To call back  press  SP PHONE        To exit  press  B   EXIT            32           Bi    SN  F       NI  es e TG9385BX e  book Page 33 Monday  November 2  2009 1 26 PM e    Caller ID Service          Note  Handset  Press  4  or   gt   to move the  e  n step 2  cursor  then press  CLEAR   Enter the correct    and indicate which line the caller number  f  information was received from  Base unit  Press  ma  or        to move the      If the item has already been viewed or cursor  then press  CLEAR   Enter the correct  answered     v    is displayed  even if it was number   viewed or answered using another unit  3 Proceed with the operation for your unit       if an arrow   gt    is displayed after the number  Handset   SAVE       OFF   the whole phone number is not shown  Base unit   SAVE       W   EXIT   Proceed with the operation for your unit   Handset  To erase your area code  Press   gt   to see the remaining numbers  To   1  MENU  5  4  2  5  5   return to the previous display  press  1   2 Press and h
34. book    e       m   m                               1  Handset base unit  phonebook    The phonebook allows you to make calls without  having to dial manually  You can add names and  phone numbers to the handset and base unit  phonebook independently  and assign each  phonebook entry to the desired group        Handset  up to 100 entries       Base unit  up to 600 entries          Adding entries    4 Handset      Base unit    1 Proceed with the operation for your unit   Handset   MENU       t1  2  8  0   Base unit   RA    2  ADD    3 Enter the party s name  16 characters max         gt   OK     You can change the character entry mode   by pressing  1 A     page 45     4 Enter the party s phone number  24 digits  max        gt   OK    5  v   a   Select the desired group        SELECT  2 times    To add other entries  repeat from step 3    6 Proceed with the operation for your unit     Handset   OFF   Base unit   W   EXIT     Note   e Caller ID subscribers can use group ringer tone  feature  page 32         Groups   Groups can help you find entries in the phonebook  quickly and easily  When adding an entry to the  phonebook  you can assign it to one of 9 groups   You can change the names of groups assigned for  phonebook entries     Friends        Family     etc   and  then search for phonebook entries by group  The  group ringer tone feature is available for Caller ID  subscribers  page 32      Changing group names  The default group name is    Group 1    to    Group  9       
35. call screening feature    On    or   SAVE     off     For details  see page 35  The default  setting is    on      3 Proceed with the operation for your unit   Handset   OFF  4  Handset   4 Base unit  Base unit   W   EXIT   1  MENU       HI 3  1  0   For voice mail service subscribers 2  vy  A  Select the desired setting   gt   To receive voice mail and use answering system  SAVE   properly  please note the following  3 Proceed with the operation for your unit     To use the voice mail service provided by your Handset   OFF   service provider telephone company rather than Base unit   lil   EXIT     the unit s answering system  turn off the   answering system  page 35       To use this unit s answering system rather than  the voice mail service provided by your service  provider telephone company  please contact  your service provider telephone company to  deactivate your voice mail service    If your service provider telephone company   cannot do this        Set this units  Ring count    setting so that  this unit s answering system answers calls  before the voice mail service of your service  provider telephone company does  It is  necessary to check the number of rings          40                N  F       Sp   Zs TG9385BX e  book Page 41 Monday  November 2  2009 1 26 PM    Voice Mail Service          Em         H    MW                         MI  Voice mail service    Voice mail is an automatic answering service  offered by your service provider telephone  company  After y
36. cord of the following information to assist with any repair under warranty     Serial No  Date of purchase     found on the bottom of the base unit   Name and address of dealer            cA REM    Attach your purchase receipt here  l    Panasonic Communications Co   Ltd   1 62  4 chome  Minoshima  Hakata ku  Fukuoka 812 8531  Japan    Copyright   This material is copyrighted by Panasonic Communications Co   Ltd   and may be reproduced for internal  use only  All other reproduction  in whole or in part  is prohibited without the written consent of Panasonic    Communications Co   Ltd        Panasonic Communications Co   Ltd  2009              TG9385BX                 PNQX2285ZA  CcM1109SYO       miki    
37. d  you do not need to program the same item using another unit        28               MZ       NI  es e TG9385BX e  book Page 29 Monday  November 2  2009 1 26 PM e    Programming           2  f you subscribe to a Caller ID service and want to view the caller s information after lifting up the  handset to answer a call  turn off this feature     3 This tone lets you know when you receive an outside call while you are on the other line or an intercom  call  If you select    On     the tone sounds 2 times     4 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys   including confirmation tones and error tones     5 To prevent other users from joining your conversations with outside callers  turn this feature on     6 If you select one of the melody ringer tones  the ringer tone continues to play for several seconds even  if the caller has already hung up  You may either hear a dial tone or no one on the line when you  answer the call     7 The preset tones and melodies in this product are used with permission of    2007 Copyrights Vision  Inc     8 When the ringer volume is turned off   amp  is displayed followed by the selected line number s  and the  handset and or base unit do not ring for outside calls     9 The flash time depends on your telephone exchange or host PBX  Contact your PBX supplier if  necessary     10Generally  the line mode setting should not be adjusted  If the LINE1 indicator or LINE2 indicator does  not ligh
38. eries are installed correctly  page 10        Fully charge the batteries  page 10       Check the connections  page 7       Unplug the base unit s AC adaptor to reset the unit  Reconnect  the adaptor and try again      The handset has not been registered to the base unit  Register  the handset  page 31       cannot hear a dial tone    The base unit s AC adaptor or telephone line cord is not  connected  Check the connections    e  f you are using a splitter to connect the unit  remove the splitter  and connect the unit to the wall jack directly  If the unit operates  properly  check the splitter      Disconnect the base unit from the telephone line and connect  the line to a known working telephone  If the working telephone  operates properly  contact our service personnel to have the  unit repaired  If the working telephone does not operate  properly  contact your service provider telephone company                    Programmable settings       Problem Cause solution   The display is in a language     Change the display language  page 14    cannot read   While programming  the unit starts       A call is being received  Answer the call and start again after             to ring  hanging up     cannot register a handset to a   The maximum number of handsets  6  is already registered to  base unit  the base unit  Cancel unused handset registrations from the    base unit  page 31      Place the handset and the base unit away from other electrical  appliances                    50
39. esired item       SAVE      Out of area     The caller dials from an 7 Proceed with the operation for your unit   area which does not provide a Caller ID Handset   OFF   service  Base unit   IB   EXIT          Private caller     The caller requests not  to send caller information    e  f the unit is connected to a PBX system  caller   information may not be properly received  Caller list   Contact your PBX supplier            If the name display service is available in your   Important   area  the display shows caller names  For   Only 1 person can access the caller list at a  further information  please contact your service time   provider telephone company    Make sure the unit s date and time setting is    correct  page 14    Missed calls          If a call is not answered  the unit treats it as a Viewing the caller list and calling   missed call  The display shows  Missed call   back   This lets you know if you should view the caller list   to see who called while you were away  4 Handset      Base unit   Phonebook name display 1 Proceed with the operation for your unit    When caller information is received and it matches Handset   MENU      gt   v   4      View   a phone number stored in the phonebook  the Caller ID      gt   SELECT    stored name in the phonebook is displayed and Base unit   CID    logged in the caller list  2 Press  v  to search from the most recent call   or  4  to search from the oldest call    Group ringer tone for phonebook 3 Proceed with the oper
40. gain using a  touch tone phone        While recording a greeting  message or listening to  messages  the unit rings and  recording stops             A call is being received  Answer the call and try again later              52    e    2    mi       SN  F    NI  es e TG9385BX e  book Page 53 Monday  November 2  2009 1 26 PM    e    Useful Information       Liquid damage       Problem    Cause solution       Liquid or other form of moisture  has entered the handset   base unit        Caution          Disconnect the AC adaptor and telephone line cord from the  base unit  Remove the batteries from the handset and leave to  dry for at least 3 days  After the handset base unit are  completely dry  reconnect the AC adaptor and telephone line  cord  Insert the batteries and charge fully before use  If the unit  does not work properly  contact an authorized service center       To avoid permanent damage  do not use a microwave oven to speed up the drying process              53    mi       SN  F       e TG9385BX e  book Page 54 Monday  November 2  2009 1 26 PM    Index          Index  A Additional handset  31 K  Alarm  30 L    Answering calls  Base unit  17  Handset  17   Answering system  Call screening  35  Erasing messages  36  38  39  Listening to messages  36  37  38  Number of rings  40  Recording time  40  Remote access code  38  Remote operation  38    Ring count  40 P    Toll saver  40  Turning on off  35  39  Area code  33    Auto talk  17 R    B Battery  10  Belt clip  48  
41. ging this setting       Change the number of rings of the voice mail  Number of rings before the unit service so that the answering system can  answers a call answer the call first  To do so  contact your  service provider telephone company           You can change the number of times the phone  rings    Ring count    before the unit answers       calls  You can select 2 to 7 rings  or    Toll Caller   s recording time   saver     You can change the maximum message recording  The default setting is    4rings     time allotted to each caller  The default setting is   Toll saver     The units answering system    3min       answers at the end of the 2nd ring when new Program this setting using either the one of the    messages have been recorded  or at the end ofthe   handsets or base unit   4th ring when there are no new messages  If you a  call your phone from outside to listen to new   Handset      Base unit  messages  page 38   you know that there are no 1  MENU       t1  3  0  5     new messages when the phone rings for the 3rd Na   Sel he desired    time  You can then hang up without being charged  v   4   Select the desired setting      gt     for the call   SAVE   Program this setting using either the one of the 3 Proceed with the operation for your unit   handsets or base unit  Handset   OFF     Base unit   B   EXIT   4 Handset      Base unit       1  MENU   gt    1  2  1  1  Turning the call screening on off  2  v   i   Select the desired setting   gt  You can set the 
42. handset    To use the following commands     MENU      gt   v   4      Answering device        SELECT      Press  EH  repeatedly to select  the desired line s  if necessary        e                                                          Key Operation    a  or  v  Adjust the receiver speaker  volume  during playback     1  or  4  Repeat message  during  playback  1    2  or   gt   Skip message  during  playback     3  Enter the    Settings    menu    4  Play new messages    5  Play all messages    PAUSE  Pause message      9  Stop playback    0  Turn answering system off    x  4  Erase currently playing  message    x  5  Erase all messages    H  1  Turn answering system on for    8  line 1 only    11  2  Turn answering system on for        8   line 2 only    Hi  o  Turn answering system on for     8 3 both line 1 and line 2          1 If pressed within the first 5 seconds of a  message  the previous message is played       2 To resume playback    v   4      Playback         SELECT     3 When you press a line selection number   CHJU    44  2   or  44  0    the selected  line s  is announced  then press  8         Calling back  Caller ID subscribers  only     If caller information is received for the call  you can  call the caller back while listening to a message     1 Press  MENU  during playback     2  vYy il    call back         SELECT      To switch to the receiver  press   w  after  the other party answers      The unit automatically uses the line you set  in line select
43. he  correction      The date and time may be incorrect after a  power failure  In this case  set the date and time  again        Line selection mode   The line selection mode determines which line is   selected when        you press   w    amp   on the handset  when  making answering calls         you press  SP PHONE  on the base unit  when  making answering calls     The following settings are available         Auto   default   When making a call  line 1 is  selected  If that line is unavailable  line 2 is  selected  When you call back using the caller list   page 32  or while listening to a message  page  36  37   the indicated line is used  When  answering a call  the ringing line is selected           Line1     Line 1 is selected         Line2   Line 2 is selected     4 Handset      Base unit    1  MENU       t  2 1 5  0    2  vy A  Select the desired setting    3  SAVE    4 Proceed with the operation for your unit        14    man    mi       ge    Sp   Zs TG9385BX e  book Page 15 Monday  November 2  2009 1 26 PM    Getting started    Handset   OFF   Base unit   I   EXIT     Note       You can select a line manually regardless of the  line selection mode by pressing  LINE 1  or   LINE 2                     15          e TG9385BX e  book Page 16 Monday  November 2  2009 1 26 PM    Making Answering Calls       l  Making calls          Using the handset 7    1 Liftthe handset and dial the phone number     To correct a digit  press  CLEAR    2        An available line is aut
44. ime information from incoming Caller ID changes the  time  Set the time adjustment to    Manual     off   page 28            Answering system       Problem    Cause solution       The unit does not record new  messages       The answering system is not turned on for the line you wish to  record messages from  Select the desired line or both lines   then turn the answering system on  page 35     e The message memory is full  Erase unnecessary messages   page 36       The answering system is activated for both lines  and the 1st  caller is leaving a voice message  The 2nd caller cannot leave  a message  but the caller information will be stored  page 32          f you subscribe to a voice mail service  messages are recorded  by your service provider telephone company  not your  telephone  Change the unit s number of rings setting or contact  your service provider telephone company  page 40           cannot operate the answering  System       Someone is using the unit  Wait for the other user to finish     A caller is leaving a message  Wait for the caller to finish   e The handset is too far from the base unit  Move closer          cannot operate the answering  System remotely       You are entering the wrong remote access code  If you forgot  the remote access code  enter the remote access code setting  to check your current code  page 38     e Press each key firmly      The answering system is turned off  Turn it on  page 39       You are using a rotary pulse telephone  Try a
45. ine   you can also take the call by lifting its handset        Mute    While mute is turned on  you can hear the other  party  but the other party cannot hear you     4 Handset      Base unit    1 Press  MUTE  during an outside call      MUTE  flashes    2 Toreturn to the conversation  press  MUTE   again    Note        MUTE  is a soft key visible on the display  during a call        Flash    4 Handset      Base unit     FLASH  allows you to use the special features of  your host PBX such as transferring an extension  call  or accessing optional telephone services   Note      To change the flash time  see page 28           For call waiting or Call Waiting Caller  ID service users   To use call waiting  you must first subscribe to call  waiting from your service provider telephone  company    This feature allows you to receive calls while you  are already talking on the phone  If you receive a  call while on the phone  you will hear a call waiting  tone    If you subscribe to both Caller ID and Call  Waiting with Caller ID services  the 2nd caller s  information is displayed on the handset or base  unit that is in use after you hear the call waiting  tone     4 Handset      Base unit    1 Press  CALL WAIT  to answer the 2nd call   2 To switch between calls  press  CALL WAIT    Note    e Please contact your service provider telephone    company for details and availability of this  service in your area        Temporary tone dialing  for    rotary pulse service users    You can 
46. instructions     SAVE THESE INSTRUCTIONS                             Un  For best performance       Base unit location avoiding noise    The base unit and other compatible Panasonic units use   radio waves to communicate with each other      For maximum coverage and noise free  communications  place your base unit        ata convenient  high  and central location with no  obstructions between the handset and base unit in  an indoor environment        away from electronic appliances such as TVs   radios  personal computers  wireless devices   wireless routers  or other phones        facing away from radio frequency transmitters  such  as external antennas of mobile phone cell stations    Avoid putting the base unit on a bay window or near  a window       Coverage and voice quality depends on the local  environmental conditions         f the reception for a base unit location is not  satisfactory  move the base unit to another location for  better reception     Environment      Keepthe product away from electrical noise generating  devices  such as fluorescent lamps and motors      The product should be kept free from excessive smoke   dust  high temperature  and vibration      The product should not be exposed to direct sunlight    Do not place heavy objects on top of the product      When you leave the product unused for a long period of  time  unplug the product from the power outlet      The product should be kept away from heat sources  such as heaters  kitchen stoves  etc
47. ion mode  page 14  to call back   When the line selection mode is set to     Auto     the indicated line  IJ or MM  is  used for the call  If the indicated line is  already being used or you wantto select the       e    2    37    mi       SN  F    e    E       e    e TG9385BX e  book Page 38 Monday  November 2  2009 1 26 PM    Answering System       other line  perform  Editing the number  before calling back   page 38     Editing the number before calling back   1 Press  MENU  during playback    2  vyL      Edit  amp  call         SELECT   3 Edit the number       N     Note      The unit automatically uses the line you set in  line selection mode  page 14  to call back  When  the line selection mode is set to    Auto     the  indicated line  I or MA  is used for the call  If  the indicated line is already being used or you  wantto selectthe other line  press  CALL   then  press  LINE 1  or  LINE 2         Erasing all messages    Erasing all messages for both line 1 and line 2  1  MENU       HJ 3  2  5   2    v   a      ves         SELECT       OFF     Erasing all messages for the desired line s    1  MENU    v   1      Answering device         gt   SELECT    2 Press  EH  repeatedly to select the desired  line s     3  v   a      Erase aii       SELECT    4  v   a      ves         SELECT       OFF     To EE  Remote operation    Using a touch tone phone  you can call your phone  number from outside and access the unit to listen  to messages or change answering system  setting
48. ly shielded from external  RF  radio frequency  energy   The product operates in       the frequency range of 1 92 GHz to 1 93 GHz  and the  RF transmission power is 115 mW  max         Do not use the product in health care facilities if any  regulations posted in the area instruct you not to do so   Hospitals or health care facilities may be using  equipment that could be sensitive to external RF  energy        CAUTION    Installation and relocation    e Never install telephone wiring during an electrical  storm      Never install telephone line jacks in wet locations  unless the jack is specifically designed for wet  locations      Never touch uninsulated telephone wires or terminals  unless the telephone line has been disconnected at the  network interface      Use caution when installing or modifying telephone  lines    e The AC adaptor is used as the main disconnect device   Ensure that the AC outlet is installed near the product  and is easily accessible      This product is unable to make calls when        the handset batteries need recharging or have  failed       there is a power failure     Battery      We recommend using the batteries noted on page 3   USE ONLY rechargeable Ni MH batteries AAA  R03   size      Do not mix old and new batteries    Do not open or mutilate the batteries  Released   electrolyte from the batteries is corrosive and may   cause burns or injury to the eyes or skin  The  electrolyte is toxic and may be harmful if swallowed    e Exercise care
49. m the caller list  you can    store the area code which you want the unit to 5 Proceed with the operation for your unit   delete automatically  Handset   N   Example  You have stored the area code    123     If Base unit   SP PHONE   you make a call from the caller list to the phone      f the indicated line is already being used or  number  123 456 7890   the unit dials    456 7890     you want to select the other line   Program this setting using either one of the Handset  Press  CALL   then press  LINE  handsets or the base unit  1  or  LINE 2     Base unit  Press  LINE 1  or  LINE 2     4 Handset      Base unit Note   1  MENU    t  21 5  5    The edited phone number is not saved in the  caller list     2 Enter your area code  5 digits max       To correct a digit           33           4    SN  FN       NI  es e TG9385BX e  book Page 34 Monday  November 2  2009 1 26 PM e    Caller ID Service               To add other entries  repeat from step 2     Erasing selected caller information 7 Proceed with the operation for your unit     7 Handset   OFF    4 Handset      Base unit Base unit   WM   EXIT    1 Proceed with the operation for your unit   Handset   MENU       v   1      View  Caller ID      gt   SELECT   Base unit   CID     2  vy  A   Select the desired entry    3  MENU       v   1      Erase     gt    SELECT    4  vila      ves         SELECT     5 Proceed with the operation for your unit   Handset   OFF   Base unit   W   EXIT        Erasing all caller information   
50. n answer the call by pressing   w  on the  handset or pressing  SP PHONE  on the base  unit    Call screening can be set for each handset and or  the base unit    Note       To turn this feature off  see page 40      nn  Greeting message    When the unit answers a call  a greeting message  is played to callers    You can use either        your own greeting message       a pre recorded greeting message          Recording your greeting message   Greeting messages can be recorded in one of the   two following ways        for line 1 and line 2 with different greetings  2  minutes max  for each greeting        for line 1 and line 2 with the same greeting  2  minutes max    Select  Linel amp Line2  in step  2        e    2    35    mi       e       e TG9385BX e  book Page 36 Monday  November 2  2009 1 26 PM    Answering System    e       AJ Base unit     MENU       t  3  0  2    YY  A   Select the desired line s         SELECT     3 After the base unit beeps  speak clearly about  20 cm away from the MIC   4 Press  STOP  to stop recording   e The message you have recorded is played  after the beep     5  N  EXIT     N           Using a pre recorded greeting  message   If you erase or do not record your own greeting  message  the unit plays a pre recorded greeting  message for callers and asks them to leave  messages     Erasing your greeting message  Resetting to a  pre recorded greeting message    If you want to use a pre recorded greeting  message once you record your own greeting
51. n the base unit  lift the  handset then press  LINE 1  or  LINE 2  on  the handset within 3 seconds to select the line  that is being used by the base unit        Adjusting the receiver or speaker  volume    4 Handset      Base unit    Press  4  or  v  repeatedly while talking        Making a call using the redial list  The last 10 phone numbers dialed are stored in the  redial list in each unit  each 48 digits max       4 Handset      Base unit    1  REDIAL    v   4   Select the desired phone number     3 Proceed with the operation for your unit   Handset   N   Base unit   SP PHONE     Erasing a number in the redial list    1  REDIAL     2  vy A  Select the desired phone number       gt   ERASE   soft key    3  v   a      ves         SELECT    4 Proceed with the operation for your unit     Handset   OFF   Base unit   B   EXIT        Pause  for PBX long distance service    users    A pause is sometimes required when making calls  using a PBX or long distance service  When  storing a calling card access number and or PIN in  the phonebook  a pause is also needed  page 22      4 Handset      Base unit    Example  If you need to dial the line access  number  9  when making outside calls with a PBX        16    e    2    e    mi       SN  F       NI  es e TG9385BX e  book Page 17 Monday  November 2  2009 1 26 PM    Making Answering Calls       1  9       PAUSE   2 Dialthe phone number   3 Proceed with the operation for your unit     Handset   N   Base unit   SP PHONE     Note    
52. nd a desired group  page 21        In step 5  select the desired entry        SELECT   Copying all entries  A maximum of 100 entries can be copied from the  base unit phonebook to the handset  If the base  unit phonebook contains more than 100 entries   select and copy desired entries only  using   Copying multi entries   page 22   4 Base unit  1  RA       MENU   2  via     Copy all to Hs       SELECT   3 Enterthe handset number you want to copy to     When all entries have been copied      Completed    is displayed   4  N  EXIT   4  Handset  1  MENU  5  A  2  8  0       MENU    Yl       Copy all to base          SELECT     When all entries have been copied      Completed    is displayed   3  OFF   23  ES  ZIN       t      4    e TG9385BX e  book Page 24 Monday  November 2  2009 1 26 PM e    Programming    NZ  Zins          A n iIi  Programmable settings    You can customize the unit by programming the following features using the handset or base unit   To access the features  there are 2 methods        scrolling through the display menus  page 24        using the direct commands  page 27          Direct command is the main method used in these operating instructions        Programming by scrolling through the display menus    4 Handset      Base unit    1  MENU   Proceed with the operation for your unit   Handset  Press  v    a    4   or   gt   to select the desired main menu       SELECT   Base unit  Press  v    a    red   or         to select the desired main menu       SE
53. o  grease  dust  or high humidity                    Battery level  Icon Battery level  a  High   ay  Medium  Cal Low  oa Needs charging                 Note       The batteries need to be charged if the handset  beeps while you are engaged in a call or  operating the answering system remotely           10    e       e TG9385BX e  book Page 11 Monday  November 2  2009 1 26 PM e    Getting started    Panasonic Ni MH battery performance       IN                             supplied batteries  Controls  Operation Operating time  e   e g Handset  In continuous use 12 hours max                 Not in use  standby  6 days max     Note    e Actual battery performance depends on a  combination of how often the handset is in use  and how often it is not in use  standby     e Even after the handset is fully charged  the  handset can be left on the base unit or charger  without any ill effect on the batteries    e The battery level may not be displayed correctly  after you replace the batteries  In this case   place the handset on the base unit or charger  and let it charge for at least 7 hours                       ie                z                                 Speaker    Soft keys     Headset jack  O   N   TALK        lt    SP PHONE  Speakerphone   Q Dial keypad    X   TONE      FLASH   CALL WAIT      Charge indicator  Ringer indicator     Receiver    Display  Q  OFF   Q Navigator key   a         lt     gt     a  Volume   A   v         PAUSE   REDIAL         HOLD   INTERCOM    p 
54. old  CLEAR  until all digits  Base unit  erased     Press  en  to Se me AMANN numbers  fo 3 Proceed with the operation for your unit   return to the previous display  press  4   Handset   SAVE       OFF     In step 3  the unit automatically uses the line you Base unit   SAVE       m   EXIT   set in line selection mode  page 14  to call back   When the line selection mode is set to    Auto     VE    the indicated line  J or A  is used for the call    Editing a caller   s phone number  If the indicated line is already being used oryou   before calling back  want to select the other line        Handset  Press  LINE 1  or  LINE 2   4 Handset     p Base unit   Base unit  Press  LINE 1  or  LINE 2   1 Proceed with the operation for your unit   e  f you do not want to dial the area code when Handset   MENU      gt   v   1      View   making calls from the caller list  you can store Caller ID      gt   SELECT    the area code which you want the unit to delete Base unit   CID    automatically  page 33   2  Y   a4   Select the desired entry        3  MENU      gt   Y    4      Edit  amp  Call     gt    SELECT    4 Add or erase digits to the beginning of the  number as necessary     To add a digit  press the desired dial key     To erase a digit  press  CLEAR      Storing an area code to be deleted  automatically   In some situations  phone numbers stored  automatically in the caller list  page 32  will include  area codes  If you do not want to dial the area code  when making calls fro
55. omatically selected  and the line number is displayed  To change  the line selection mode  see page 14     You can also select the line manually by  pressing  LINE 1  or  LINE 2    3 When you finish talking  press  OFF  or place  the handset on the base unit or charger   Note   e The LINE1 indicator or LINE2 indicator on the  base unit lights up while using the handset     Using the speakerphone   1 During a conversation  press  z    to turn on  the speakerphone   e Speak alternately with the other party    2 When you finish talking  press  OFF      Note        For best performance  use the speakerphone in  a quiet environment     To switch to the receiver  press   w         Using the base unit A    1 Dial the phone number     To correct a digit  press  CLEAR    2  SP PHONE    e An available line is automatically selected  and either the LINE1 indicator or LINE2  indicator lights up  To change the line  selection mode  see page 14      You can also select the line manually by  pressing  LINE 1  or  LINE 2     3 When the other party answers  speak into the   MIC    e Speak alternately with the other party     4 When you finish talking  press  SP PHONE    Note        For best performance  use the speakerphone in  a quiet environment        e While on a call  you can switch from the base  unit to the handset        Press  LINE 1  or  LINE 2  on the handset to  select the line that is being used by the base  unit  then press  SP PHONE  on the base  unit        If the handset is o
56. on   Standby  Approx  1 4 W  Maximum  Approx  4 2 W  W Operating conditions   0   C     40   C  20 Yo     80 Yo relative air humidity  dry   Note     Design and specifications are subject to change  without notice     The illustrations in these instructions may vary slightly  from the actual product           en    ge  Zs TG9385BX e  book Page 7 Monday  November 2  2009 1 26 PM    Getting started                   Connections       Connecting the AC adaptor  Connect the AC adaptor cord     by pushing the plug firmly         Use only the supplied Panasonic AC adaptor PQLV219BX          gt   100 240 V AC     50 60 Hz   Note     The AC adaptor must remain connected at all times   It is normal for the adaptor to feel warm during  use      e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet  Do not  connect the AC adaptor to a ceiling mounted AC outlet  as the weight of the adaptor may cause it to  become disconnected        During a power failure    The unit will not work during a power failure  We recommend connecting a corded type telephone   without AC adaptor  to the same telephone line or to the same telephone line jack using a T adaptor            o  e e    E TG9385BX e  book Page 8 Monday  November 2  2009 1 26 PM    Getting started    Connecting the telephone line cord   Refer to one of the following methods depending on your situation       To connect to a 2 line telephone jack  page 8       To connect to 2 single line telephone jacks
57. or to the digit  then make the correction     Turning night mode on off  4 Handset      Base unit    1  MENU       tt  2  3  8    2  vy A      on    or    off         SAVE    3 Proceed with the operation for your unit   Handset   OFF   Base unit   B   EXIT    Note     e When the night mode is turned on  Xy is  displayed        Alarm   An alarm sounds at the set time for 3 minutes once  or daily  Alarm can be set for each handset   Important        Set the date and time beforehand  page 14      4 Handset    1  MENU       HI 7  2  0     2  v   4   Select the desired alarm option   gt    SELECT           Off Turns alarm off  Go to step 6   Once An alarm sounds once atthe set  time     e  f you select Arabic or  Persian as the display  language  enter the desired  month and date        Daily An alarm sounds daily at the set          time  Go to step 4              o    Enter the desired date and month   Set the desired time       OK   5  v   1   Select the desired ringer tone         SELECT      We recommend selecting a ringer tone  different from the ringer tone set for outside  calls    6  sELECT       OFF     When the alarm is set     is displayed     Note      To stop the alarm  press any dial key or place  the handset on the base unit or charger      When the handset is in use  the alarm will not  sound until the handset is in standby mode         f you select  Once   the setting changes to     off    after the alarm sounds      The ringer volume for alarm follows the higher
58. ou subscribe to this service  your  service provider telephone company s voice mail  System answers calls for you when you are  unavailable to answer the phone or when your line  is busy  Messages are recorded by your service  provider telephone company  not your telephone   Please contact your service provider telephone  company for details of this service    Important      To use the voice mail service provided by your  service provider telephone company rather than  the unit s answering system  turn off the  answering system  page 35   For details  see  page 40           Voice mail message indication   The unit lets you know that you have new voice   mail messages by showing  VoiceMail Line1    and or    VoiceMail Line2    on the display    To listen to your voice mail messages  you must   dial your service provider telephone company s   voice mail access number    Note         f the handset or base unit still indicates there  are new messages even after you have listened  to all new messages  turn it off by pressing and  holding  OFF  on the handset until a beep  sounds         f your voice mail service uses voice mail tones  and a message is over 3 minutes long  the unit  may not indicate new messages           41       1  4       e TG9385BX e  book Page 42 Monday  November 2  2009 1 26 PM    Intercom Locator       Epum                            4l  Intercom    Intercom calls can be made       between the handset and base unit      between handsets    Note        f you 
59. r wait for  a few seconds   2 Wait for the paged party to answer        f the paged party does not answer  press  the flashing  LINE 1  or  LINE 2  to return  to the outside call   3 Press  INTERCOM        The outside call is being routed to the  handset     Answering a transferred call  4  Handset   Press   w  to answer the page   4 Base unit    Press  SP PHONE  to answer the page     Note for handset and base unit   e After the paging party disconnects  you can talk  to the outside caller        Conference calls    3 people can establish a conference call        Conference call with 2 outside calls  While you are talking with an outside caller  you  can make or answer a 2nd call on the other line   and then combine the calls to establish a  conference call     4 Handset   1 During an outside call  press  HOLD  2 times    2 Toanswer a 2nd call  press  LINE 1  or  LINE  2     To make a 2nd call  press  LINE 1  or  LINE   2   then dial the phone number    3 When the 2nd call is connected  press   MENU        v   1      conference          SELECT      The 2 calls are combined      To hang up only one line  press  LINE 1  or   LINE 2  for the party with which you want  to continue talking      To put both lines on hold  press  HOLD   To  talk with only one caller  press  LINE 1  or   LINE 2  for the party with which you want  to continue talking  To resume both lines   press  CONF        Base unit  1 During an outside call  press  HOLD    2 Toanswera 2nd call  press  LINE 1  or 
60. receive an outside call while talking on the  intercom  an interrupt tone will be heard  page  2T         To answer the call with the handset  press   OFF   then press   w   You can also  answer the call by pressing  LINE 1  or   LINE 2  after hanging up the intercom        To answer the call with the base unit  press   SP PHONE  2 times  You can also answer  the call by pressing  LINE 1  or  LINE 2   after hanging up the intercom      When paging unit s   the paged unit s  beeps for   1 minute           Making an intercom call    4 Handset    1  INTERCOM     To page the base unit  press  0    To page another handset  enter its extension  number     e To stop paging  press  OFF    3 When you finish talking  press  OFF      AJ Base unit    1 Proceed with the desired operation   E When 1 handset is registered   Press  INTERCOM    E When 2 or more handsets are registered   Press  INTERCOM          To page a specific handset  enter the  handset number         To page all handsets  press  0  or wait for  a few seconds     e To stop paging  press  INTERCOM    2 When you finish talking  press  INTERCOM            Answering an intercom call    4 Handset    1 Press   w  to answer the page   2 When you finish talking  press  OFF      4 Base unit    1 Press  INTERCOM  to answer the page    2 When you finish talking  press  INTERCOM     Note for handset and base unit    e The ringer volume for intercom calls follows the  higher volume level of the 2 lines  page 28    Even when the ringer
61. rings     The called line is automatically selected  To  change the line selection mode  see page  14     You can also answer the call by pressing   LINE 1  or  LINE 2    2 Speakinto the MIC     3 When you finish talking  press  SP PHONE      Adjusting the base unit ringer volume   E While the base unit is ringing for an  incoming call   Press  a  or  v  repeatedly to select the desired  volume    E Programming the volume beforehand   1  MENU       A  1  6  0   2  v   a   Select the desired line   gt     SELECT    3  v   a   Select the desired volume   4  SAVE       E   EXIT     Temporary base unit ringer off  While the base unit is ringing for a call  you can  turn the ringer off temporarily by pressing  x      e       2    17    mi       SN  F       e TG9385BX e  book Page 18 Monday  November 2  2009 1 26 PM    Making Answering Calls    e       ko E EEEEENES   Useful features during a call          Hold    This feature allows you to put an outside call on  hold     4  Handset    1 Press  HOLD  2 times during an outside call     2 Torelease hold  press  LINE 1  or  LINE 2   that is flashing on the handset     AJ Base unit    1 Press  HOLD  during an outside call     2 Torelease hold  press  LINE 1  or  LINE 2   that is flashing on the base unit     Note for handset and base unit         f a call is kept on hold for more than 9 minutes   an alarm tone starts to sound  After 1 additional  minute on hold  the call is disconnected    e  f another phone is connected to the same l
62. s  The unit   s voice guidance prompts you to  press certain dial keys to perform different  operations           Remote access code   A 3 digit remote access code must be entered  when operating the answering system remotely   This code prevents unauthorized parties from  listening to your messages remotely  The default  setting is    111           Program this setting using either one of the  handsets or the base unit     4 Handset      Base unit    1  MENU          3  0  6   Enter the desired 3 digit remote access code        SAVE    3 Proceed with the operation for your unit     Handset   OFF   Base unit   B   EXIT        Using the answering system  remotely    1 Dial your phone number from a touch tone  phone     2 After the greeting message starts  enter your  remote access code     The unit announces the number of new  messages   3 Follow the voice guidance prompts as  necessary or control the unit using remote  commands  page 39      4 When finished  hang up     Note      You can also leave a message just as any  outside caller can  After the greeting message  starts  press  X  to skip the greeting message  and record your message after the beep        Voice guidance   During remote operation  the unit s voice guidance   starts and prompts you to press  1  to perform a   specific operation  or press  2  to listen to more   available operations  Operations are presented by   voice guidance in the following order        Play back all messages   Play back new messages   
63. s aa ee ERE ER tis 13   Initial settings          llle 14    Making Answering Calls    Making calls                  eee e 0 eee eee 16  Answering callS                 eeereooun 17  Useful features during acall                18  Using the other line during a call             19  Phonebook   Handset base unit phonebook               20  Copying phonebook entries                 22  Programming   Programmable settingS                    24  Special programming                      30  Registering a unit                         31  Caller ID Service   Using Caller ID service                     32  Caller lists    cate era wien ER ad f   bm 32  Answering System   Answering SyStem                 eoooun 35  Turning the answering system on off          35  Greeting MESSaQGE                    eou 35  Listening to messages using the base unit      36  Listening to messages using the handset       37  Remote operatiOn                   eoo  38  Answering system settings                  40    Voice Mail Service          Voice mail Service                        41   Intercom Locator   Intercom x  uri ce ace enn epe duds 42   Handset locatOf                      ee  42   Transferring calls                  eeeooun 43   Conference callS                     ee  43   2  AN  ZI                  e TG9385BX e  book Page 3 Monday  November 2  2009 1 26 PM    e                                                          Introduction   Accessory information  Supplied accessories   No  Accessor
64. single line telephone jacks  Example  DSL ADSL line is line 2    To 2 line telephone jack               Lelle   2 wire cord  A oe Di    p      X    4 wire cord  cie Y osuADsL filter  Not supplied        a    L          Transparent    plug  To single line telephone jacks       A Line 1      GREEN    plug 2 wire cord  pak  D w  y Line 2    4 wire cord     click V Dsu ADSL filter  Not supplied                NY     9 e       IN    e TG9385BX e  book Page 10 Monday  November 2  2009 1 26 PM    e          Getting started          Battery installation      USE ONLY Ni MH batteries AAA  R03  size       Do NOT use Alkaline Manganese Ni Cd  batteries     e Confirm correct polarities  C              Note      Use the supplied rechargeable batteries  For  replacement  we recommend using the  Panasonic rechargeable batteries noted on  page 3  5    e Wipe the battery ends          with a dry cloth    e Avoid touching the battery ends  CD      or the  unit contacts         f the handset does not automatically turn on  after installing replacing batteries  place the  handset on the base unit or charger     Battery charge    Charge for about 7 hours       When the batteries are fully charged     Charge  completed  is displayed           Confirm  Charging   is displayed     Note    e  t is normal for the handset to feel warm during  charging      Clean the charge contacts of the handset  base  unit  and charger with a soft and dry cloth once a  month  Clean more often if the unit is exposed t
65. stration  or the  registration of another handset  that is stored to  the base unit  This allows the handset to end its  wireless connection with the system     4 Handset    1  MENU      gt   A N1 03  1    2  3  3  5   OK    3 Select the handset you want to cancel by  pressing the desired handset s  number     The selected handset number s  flashes           31           4    SN  FN       Sp   Zs TG9385BX e  book Page 32 Monday  November 2  2009 1 26 PM    Caller ID Service          DE    No ringer ID     default   the unit uses the  Using Caller ID service ringer tone you selected on page 28 when calls    from this group are received           Important  e The ringer may be changed after the 2nd ring   e This unit is Caller ID compatible  To use Caller n  ID features  you must Subs D to a Caller ID Sano set yann  service  Contact your service provider  1 Proceed with the operation for your unit   telephone company for details  Handset   MENU      gt   t1  2  8  0   Base unit   RA   Caller ID features 2  MENU   When an outside call is being received  the caller s   3  vI  A      Group         SELECT     phone number is displayed  4    Caller information for the last 50 callers is logged in  vY 1   Select the desired group      gt     the caller list from the most recent call to the  SELECT   oldest  5  v   a   Select the current setting of the group  e  f the unit cannot receive caller information  the ringer tone       SELECT   following is displayed  6  v   a   Select the d
66. sture  etc  resulting  in a fire      Unplug the product from power outlets if it emits smoke   an abnormal smell  or makes an unusual noise  These  conditions can cause fire or electric shock  Confirm that  smoke has stopped emitting and contact an authorized  service center    e Unplug from power outlets and never touch the inside  of the product if its casing has been broken open    e Never touch the plug with wet hands  Danger of electric  shock exists     Installation      To prevent the risk of fire or electrical shock  do not  expose the product to rain or any type of moisture      Do not place or use this product near automatically  controlled devices such as automatic doors and fire  alarms  Radio waves emitted from this product may  cause such devices to malfunction resulting in an  accident      Do not allow the AC adaptor or telephone line cord to  be excessively pulled  bent or placed under heavy  objects     Operating safeguards      Unplug the product from power outlets before cleaning   Do not use liquid or aerosol cleaners      Do not disassemble the product      Do not spill liquids  detergents  cleansers  etc   onto  the telephone line cord plug  or allow it to become wet  at all  This may cause a fire  If the telephone line cord  plug becomes wet  immediately pull it from the  telephone wall jack  and do not use     Medical    e Consult the manufacturer of any personal medical  devices  such as pacemakers or hearing aids  to  determine if they are adequate
67. t      Base unit    1 Press  MENU  during an outside call   2    v   a      Privacy         SELECT   3  v   a      on    or    off         SELECT   e When this feature is turned on   amp  is  displayed   Note     e After you hang up the call  the feature will return  to the setting programmed on page 19         A e e e  Using the other line during a  call       You can use the other line in the following ways        When a call is being received on the other line  during a conversation  an interrupt tone will be  heard  page 27   You can answer the 2nd call  while holding the 1st call         During an outside call  you can also make a call  using the other line by holding the 1st call     4 Handset    Example  If you are using line 1    1 Press  HOLD  2 times to put the 1st call  line  1  on hold    2 Press  LINE 2  to make or answer a 2nd call     To hold the 2nd call  press  HOLD  2 times    3 To return to the 1st call  line 1   press  LINE  1      4 Base unit    Example  If you are using line 1    1 Press  HOLD  to put the 1st call  line 1  on  hold    2 Press  LINE 2  to make or answer a 2nd call     To hold the 2nd call  press  HOLD      3 Toreturn to the 1st call  line 1   press  LINE  1    Note for handset and base unit        f you subscribe to Caller ID  the 2nd caller s  information is displayed when a call is being  received on the other line  page 32         19    e    mi       SN  FN       e    e TG9385BX e  book Page 20 Monday  November 2  2009 1 26 PM    Phone
68. t when another phone connected to the same line is in use  you need to change the line mode  to  A      11If the Caller ID time and date display service is available in your area  this feature allows the unit to  automatically adjust the date and time setting when caller information is received  To use this feature   set the date and time first        29       1  a       NI  es e TG9385BX e  book Page 30 Monday  November 2  2009 1 26 PM    Programming    e            Q   i  Special programming          Night mode   Night mode allows you to select a period of time   during which the handset and or base unit will not   ring for outside calls  This feature is useful for time   periods when you do not want to be disturbed  for   example  while sleeping  Night mode can be set   independently for each handset and base unit    Important    e Set the date and time beforehand  page 14     e Handset only  If you have set the alarm  the  alarm sounds even if the night mode is turned  on     Setting the start and end time  4 Handset      Base unit    1  MENU      gt   A D C3  7   2 Enter the desired hour and minute you wish to  start this feature      gt   OK   3 Enter the desired hour and minute you wish to  end this feature       OK   4 Proceed with the operation for your unit   Handset   OFF   Base unit   BI   EXIT   Note     To correct a digit   Handset  Press  4  or   gt   to move the cursor  to the digit  then make the correction   Base unit  Press  ma  or         to move the  curs
69. telephone line  jack  Contact your DSL ADSL provider for details        The handset and or base unit  does not ring       The ringer volume is turned off  Adjust the ringer volume  page  17      Night mode is turned on  Turn it off  page 30           cannot make a call             The dialing mode may be set incorrectly  Change the setting   page 14      The handset is too far from the base unit  Move closer and try       again                   51    mi       SN  FN       NI  es e TG9385BX e  book Page 52 Monday  November 2  2009 1 26 PM    Useful Information    e       Caller ID       Problem    Cause solution       Caller information is not  displayed       You must subscribe to Caller ID service  Contact your service  provider telephone company for details    e  f your unit is connected to any additional telephone equipment  such as a Caller ID box or cordless telephone line jack  plug the  unit directly into the wall jack    e  f you use a DSL ADSL service  we recommend connecting a  DSL ADSL filter between the base unit and the telephone line  jack  Contact your DSL ADSL provider for details      Other telephone equipment may be interfering with this unit   Disconnect the other equipment and try again        Caller information is displayed  late       Depending on your service provider telephone company  the    unit may display the caller s information at the 2nd ring or later       Move closer to the base unit        Time on the unit has shifted             Incorrect t
70. temporarily switch the dialing mode to  tone when you need to access touch tone services   for example  answering services  telephone  banking services  etc       4 Handset      Base unit    Press  X   TONE  before entering access  numbers which require tone dialing        Call share   This feature allows you to join an existing outside   call    Important      To prevent other users from joining your  conversations with outside callers  turn call  privacy on  page 19      4 Handset      Base unit    To join the conversation  press  LINE 1  or  LINE  2  to select the line that is being used by another  extension for an outside call        18    e    2    mi       e       NI  es e TG9385BX e  book Page 19 Monday  November 2  2009 1 26 PM    Making Answering Calls       Note       A maximum of 3 parties  including 1 outside  party  can join a conversation        Call privacy   Call privacy allows you to prevent other users from  joining your conversations with outside callers   You can turn the feature on for both lines by  programming the base unit before the call    To allow other users to join your conversations   leave this feature off  The default setting is    off        AJ Base unit    1  MENU       A  1  9  4   2  vyl A      on    or    off         SAVE   3  m   EXIT   e When this feature is turned on   amp  is  displayed during an outside call     Temporarily turning call privacy on off  During an outside call  you can temporarily turn  call privacy on off     4 Handse
71. ter table  AAA                                               CD Em E EE  Space  Space    A A A D E   GGH JKL I MNNPQRSTUU  W WX  0  amp      KIAAAJEE ELIT  5 oddise7  LUOUWYyz9      1 J   EBJ   F 3  iTii 6006 Uvs  cce 4 26  aaa  de    gah  ik15 mna  apars tu    wWx  aaa         iiitii o     S87 luau lyyz9      bj  f3 Ti  4 666 avs  Ccc2 o6         The following are used for both uppercase and lowercase     8 Wy       46    mi       WY  uD    ge  Zs TG9385BX e  book Page 47 Monday  November 2  2009 1 26 PM                Useful Information  ME    4 Adjust the adaptor to hold the base unit  then  Wall mou nti ng gon direction of the arrow until it clicks  Base unit    1 Lead the AC adaptor cord and telephone line  cord through the hole in the wall mounting  adaptor in the direction of the arrow              2 Tuck the telephone line cord inside the wall  mounting adaptor      Connect the AC  adaptor cord and telephone line cord              5 Connect the telephone line cord  Drive the  screws  not supplied  into the wall  Mount the  unit  and then slide it down  Connect the AC  adaptor to power outlet  page 7         AC adaptor cord    3 Insert the hooks on the wall mounting adaptor  into holes   and    on the base unit              47     o  e e       ge  Zs TG9385BX e  book Page 48 Monday  November 2  2009 1 26 PM    Useful Information          To remove the wall mounting adaptor  While pushing down the release levers       remove the adaptor  Q                Belt clip    H 
72. tries  4 Handset      Base unit    Find the desired entry  page 20       gt   MENU    v   a      Edit         SELECT     3 Edit the name if necessary  16 characters  max   page 45       gt   OK    4 Edit the phone number if necessary  24 digits  max         OK    5  v   a   Select the desired group  page 20        gt   SELECT  2 times   6 Proceed with the operation for your unit     Handset   OFF   Base unit   I   EXIT     N         Erasing entries    4 Handset      Base unit    Erasing an entry   1 Find the desired entry  page 20        MENU   2  v   a      Erase         SELECT    3  v   a      ves         SELECT   4    Proceed with the operation for your unit   Handset   OFF   Base unit   W   EXIT     Erasing all entries    1 Proceed with the operation for your unit   Handset   MENU       t1  2  8  0   Base unit   RA      MENU     Yl  A      Erase all         SELECT    v   4      ves         SELECT    v   a      ves         SELECT     Proceed with the operation for your unit   Handset   OFF   Base unit   W   EXIT     ooh WO ND       e    2    21    e    mi       SN  F       e TG9385BX e  book Page 22 Monday  November 2  2009 1 26 PM    e             Phonebook   Chain dial Copying an entry  This feature allows you to dial phone numbers in     the phonebook while you are on a call  This feature 4I Base unit   can be used  for example  to dial a calling card 1  a     access number or bank account PIN that you have  stored in the phonebook  without having to dial  manually     
73. y  including your  greeting message  is about 40 minutes  A  maximum of 64 messages can be recorded   Note    e  f message memory becomes full         Messages full    is shown on the handset  and base unit display        The ANSWER ON indicator on the base unit  flashes rapidly when the answering system is  turned on      When the message memory becomes full        If you use the pre recorded greeting  message  the unit automatically switches to  another pre recorded greeting message  asking callers to call again later        If you recorded your own greeting message   the same message is still announced to  callers even though their messages are not  recorded           _                                 P  Turning the answering  system on off       AJ Base unit    H To turn on   Press  ANSWER SELECT  repeatedly to select  the desired line s        ANSWER ON     W To turn off   Press  ANSWER ON         4 Handset    W To turn on   1  MENU       HI 3I 21 I7     To select the desired line s   press  Gi   repeatedly       v   4      Answer on        SELECT   2  OFF   W To turn off   1  MENU       HI  3  2  8   2  OFF   Note for base unit and handset       When the answering system is turned on  the  ANSWER ON indicator on the base unit lights    up        Call screening    4 Handset      Base unit    While a caller is leaving a message  you can listen  to the call through the handset   s or base unit s  speaker  To adjust the speaker volume  press  4   or  v  repeatedly    You ca
74. y item Part number Quantity      AC adaptor PQLV219BX 1      4 wire telephone line cord with green plugs 1      2 wire telephone line cord with transparent plugs 1        Wall mounting adaptor 1      Rechargeable batteries HHR 55AAAB or NADHYY Y00004 2      Handset cover   1      Belt clip 1   1 The handset cover comes attached to the handset              amp       GP GP     5    a       Additional replacement accessories  Please contact your nearest Panasonic dealer for sales information        Accessory item    Order number       Rechargeable    HHR 4MPT         batteries          Battery type       Nickel metal hydride  Ni MH         2 AAA  RO3  size for each handset           1 Replacement batteries may have a different capacity from that of the supplied batteries        Expanding your phone system    You can expand your phone system by registering  optional handsets  6 max   to a single base unit     Handset  optional   KX TGA939BX                   Si    D      E TG9385BX e  book Page 4 Monday  November 2  2009 1 26 PM    Introduction                System capabilities    The unit can accommodate up to 2 external telephone lines and the following operations are available at  a time     How many units can be in use at one time     HA maximum of 4 parties are available   Line 1  Outside call  including 1 extension and 1 outside party   Line 2  Outside call  including 1 extension and 1 outside party     Example  Outside call on line 1 Example  Outside call on line 2       
    
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