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on page 9. Operating Instructions

1. Edit the phonebook entry name to fit in 1 line of text page 25 Answering system KX TG3721 KX TG3821 series page 3 4 Problem Cause solution The unit does not record new messages The answering system is turned off Turn it on page 37 The message memory is full Erase unwanted messages page 38 The recording time is set to Greeting Only Change the setting page 41 f your own greeting message is not recorded properly callers are unable to leave a message Record your own greeting message again page 38 If you subscribe to a voice mail service messages are recorded by your service provider telephone company not your telephone Change the unit s number of rings setting or contact your service provider telephone company page 41 My own greeting message cannot be properly heard Record your own greeting message again page 38 cannot operate the answering system Someone is using the unit Wait for the other user to finish A caller is leaving a message Wait for the caller to finish The handset is too far from the base unit Move closer 52 SZ d TG37xx38xxBX e book Page 53 Wednesday June 8 2011 2 08 PM Useful Information Problem Cause solution cannot operate the The remote access code is not set Set the remote access answering system code page 40 remotely You are entering the wrong remote access
2. li Page 1 Wednesday June 8 2011 2 08 PM Panasonic Operating Instructions 2 4 GHz Digital Cordless Phone Model No KX TG3711BX KX TG3712BX KX TG3719BX KX TG3711SX KX TG3712SX KX TG3811BX KX TG3811JX KX TG3811SX 2 4 GHz Digital Cordless Answering System Model No KX TG3721BX KX TG3722BX KX TG3721SX KX TG3722SX KX TG3821BX KX TG3821JX KX TG3822JX KX TG3821SX Model shown is KX TG3711 Before initial use see Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Please access our online customer survey http panasonic net pcc tel q e SZ d TG37xx38xxBX e book Page 2 Wednesday June 8 2011 2 08 PM Table of Contents Introduction Transferring calls conference calls 44 2 Useful Information CeeS INOA ec vc Wall mounting ERE 45 Important Information Character 47 Error messages 49 For your safety 6 Important safety instructions 7 Troubleshooting 50 For best performance 7 Index Other 8 Index
3. 18 ZA TG37xx38xxBX e book Page 19 Wednesday June 8 2011 2 08 PM Ll Making Answering Calls and or PIN in the phonebook a pause is also W Programming the volume beforehand needed page 25 I 1 1 6 0 Example If you need to dial the line access 2 4 Select the desired volume number 9 when making outside calls with a X i PBX 3 OK OFF Handset Temporary handset ringer off While the handset is ringing for a call you can 1 gt PAUSE turn the ringer off temporarily by pressing 2 2 Dial the phone number gt w fa Base unit Using the base unit fy 1 KX TG3811 KX TG3821 series page 4 Available for KX TG3811 KX TG3821 series page 4 1 PAUSE 2 Dial the phone number gt SP PHONE When a callis being received the SP PHONE Note for handset and base unit indicator fashes rapidly A 3 5 second pause is inserted each time 1 Press SP PHONE when the unit rings PAUSE is pressed Repeat as needed to 2 Speak into the microphone create longer pauses 3 When you finish talking press SP PHONE SSS a Adjusting the base unit ringer volume Answering calls Press or v repeatedly to select the desired volume Using the handset 49 To turn the ringer off press and hold v When a call is being received the ringer until the unit beeps indicator flashes rapidly Note 1 Liftthe handset and pre
4. Yes gt EXIT N Erasing all caller information 4 Handset 1 2 ERASE gt ves gt OK gt OFF 35 SZ d TG37xx38xxBX e book Page 36 Wednesday June 8 2011 2 08 PM Caller ID Service fy Base unit 1 KX TG3811 KX TG3821 series page 4 1 lt CID 2 ERASE gt ves 3 gt Storing caller information to the phonebook Handset 1 lt cID 2 Select the desired entry 3 SAVE 4 4 Phonebook OK 5 Continue from step 3 Editing entries page 25 36 N D TG37xx38xxBX e book Page 37 Wednesday June 8 2011 2 08 PM Answering System Answering system Available for KX TG3721 KX TG3821 series page 3 4 The answering system can answer and record calls for you when you are unavailable to answer the phone You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting Only as the recording time setting page 41 Important Only 1 person can access the answering System listen to messages record a greeting message etc at a time When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 17 Answering system announcements are in English only Memory capacity including your greeting message The total recording capacity is
5. Press 4 or gt to move the cursor left or right Press dial keys to enter characters and numbers Press CLEAR to erase the character or number highlighted by the cursor Press and hold CLEAR to erase all characters or numbers Press Aa to switch between uppercase and lowercase f you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space When entering another character located on the same dial key operation will differ depending on the display language you select English Press to move the cursor to the next space then press the appropriate dial key Arabic Persian Press 4 to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Arabic Persian lt x and Extended AAA When in these entry modes except Numeric you can select which character is entered by pressing a dial key repeatedly When the unit displays the character entry screen 1 A Select a character entry mode gt OK Note in the following tables represents a single space When you select Arabic or Persian as the display language numbers in the character table are displayed in Arabic or Persian Alphabet character table ABC 20 amp ABCIDEFIGHI JKL MNOPPQR TUV X12 3 4 5 6 S7 8
6. lt 3 Minutes 0 Greeting Only Remote Code lt 111 gt 306 40 Call Screening 1 on 0 Off 310 37 Answer On 327 37 Answer Off 328 37 Time Settings Sub menu 1 Sub menu 2 Setting Code gt Set Date Time 2 101 17 Alarm 1 Once 720 32 2 Daily 0 lt off gt Time aoe 1 Caller ID 226 Adjustment 2 74 0 Manual Main menu Intercom Operation Code E Paging the desired unit 274 43 Main menu Ringer Setup Sub menu 1 Sub menu 2 Settings Code gt Ringer Volume Handset 0 6 Off 6 6 160 19 Base Unit 7 0 6 Off 6 1 3160 Ringtone 2 lt Ringtone 1 gt 161 Handset Night Mode On Off 1 On 0 lt Of gt 238 32 Start End lt 23 00 06 00 gt 237 32 Ring Delay 1 30 sec 239 32 2 lt 60 sec 3 90 sec 4 120 sec 0 No Ringing 28 e SZ e TG37xx38xxBX e book Page 29 Wednesday June 8 2011 2 08 PM Programming Main menu EZ Initial Setup Sub menu 1 Sub menu 2 Setting Code ir Ringer Setup Ringer Volume 0 6 Off 6 6 160 19 Handset Ringer Volume 0 6 Off 6 lt 1 gt 160 Base Unit 7 Ringtone 9 Ringtone 1 gt 161 Handset Night Mode 1 On 0 o 238 32 On Off Night Mode lt 23 00 06 00 gt 237 32 Start End Night Mode 1 30 sec 239 32 Ring Delay 2 lt 60 sec 3 90 sec 4 120 sec 0 No Ringing Time
7. or Dialing mode 015 as the display language The default setting is English If you cannot make calls change this setting according to your telephone line service The 4 Handset default setting is Tone Tone For tone dial service 1 MENU FIG Pulse For rotary pulse dial service 2 Select your desired language gt 1 MENU AmE OK 2 Select the desired setting 3 oFF 3 ok OFF fa Base unit 1 KX TG3811 KX TG3821 series page 4 1 DISPLAY 2 2 Language gt gt 3 Mi Select your desired language gt SA N D TG37xx38xxBX e book Page 18 Wednesday June 8 2011 2 08 PM Making Answering Calls O E Making calls Using the handset 1 the handset and dial the phone number To correct a digit press CLEAR Press or CALL When you finish talking press OFF or place the handset on the base unit or charger ON Using the speakerphone 1 Dial the phone number and press x Speak alternately with the other party 2 When you finish talking press OFF Note For best performance use the speakerphone in a quiet environment To switch back to the receiver press w Adjusting the receiver or speaker volume Press or v repeatedly while talking Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list ea
8. gt conference OK fy Base unit 1 KX TG3811 KX TG3821 series page 4 1 During an outside call press INTERCOM When 2 or more handsets are registered To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Waitfor the paged party to answer f paged party does not answer press INTERCOM to return to the outside call 3 complete the transfer Press SP PHONE The outside call is being routed to the handset To establish a conference call Press CONF To leave the conference press SP PHONE The other 2 parties can continue the conversation To put the outside call on hold press HOLD To resume the conference press CONF Answering a transferred call 4 Handset Press w to answer the page fa Base unit 1 KX TG3811 KX TG3821 series page 4 Press SP PHONE to answer the page 44 D 2 TG37xx38xxBX e book Page 45 Wednesday June 8 2011 2 08 PM AY Useful Information Wall mounting Note Base unit KX TG3811 KX TG3821 series page 4 The base unit can be mounted on a wall by Make sure that the wall and the fixing revolving the bracket to WALL position method are strong enough to support the default DESK stand position 1 Turn the bracket 180 degrees counterclockwise in the WALL direction until a click is heard weight of
9. page 3 telephone jack DSL ADSL filter Correct ress plug firmly 100 240 V AC 50 60 Hz lt 1 220 240 V AC 50 60 Hz 2 To single line x telephone jack ap DSL ADSL filter Correct Wrong v UR v D TG37xx38xxBX e book Page 10 Wednesday June 8 2011 2 08 PM Getting Started W Base unit KX TG3811 KX TG3821 series page 4 Hooks To single line lt de telephone jack DSL ADSL filter 100 240 V AC 50 60 Hz e of gt 100 240 V AC 50 60 Hz Battery installation USE ONLY Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries Confirm correct polarities CO When the language selection or the date and time setting is displayed see page 17 Battery charging Charge for about 7 hours When the batteries are fully charged the charge indicator goes off and Fully charged is displayed E KX TG3711 KX TG3721 series page 3 Confirm Charging is displayed Charge indicator Model shown is KX TG3712 10 e Z TG37xx38xxBX e book Page 11 Wednesday June 8 2011 2 08 PM Getting Started E KX TG3811 KX TG3821 series page 4 Confirm Charging is displayed icator Charge indi Model shown is KX TG3811 Clean the charge contacts of the handset ba
10. 55 Specifications cheeses eee hes rures pp PAETOS IT rre Getting Started Setting uD s ob reris cra 9 Note when setting 11 GOBIFOIS teed hie tate E 12 Belt Clip cca oa ss gee eve ae 15 Display su Gece cg koe epe RE 15 Initial settings 16 Making Answering Calls Making 18 Answering 19 Useful features during call 20 Dial lOGK sse Ca pee eR Redes 21 Power back up operation 22 Phonebook Handset phonebook 24 Copying phonebook entries 26 Programming Programmable settings 27 Special programming 32 Caller ID Service Using Caller ID service 34 Caller list RR bern 34 Answering System Answering system 37 Turning the answering system on off 37 Greeting message 38 Listening to messages using the base unit 38 Listening to messages using the handset 39 Remote operation 40 Answering system settings 41 Voice Mail Service Voice mail service 42 Intercom Locator Intarcoffic oo ood sed pate x 43 Handset 43 2 2 AY R TG37xx38xxBX e book Page 3 Wednesday June 8 2011 2 08 PM Introduction Model composition E KX TG3711 series Model shown is
11. KX T G3822JX KX TG3811SX KX TG3821SX Feature differences Answering Call using Base unit Headset Intercom Series n 5 2 system base unit display jack hs 5 8 KX TG3711 series KX TG3721 e series KX TG3811 _ e e e series KX TG3821 e e e e e series 1 A call can be made or answered with the base unit 2 Base unit display shows date and time caller information and messages recorded on the answering system 8 KX TG3712 KX TG3722 KX TG3822 4 Intercom calls can be made between the base unit and handset 4 S IS e d TG37xx38xxBX e book Page 5 Wednesday June 8 2011 2 08 PM Introduction Accessory information Supplied accessories Quantity No Accessory item KX TG3711 KX TG3712 KX TG3811 KX TG3822 Part number KX TG3719 KX TG3722 KX TG3821 KX TG3721 D AC adaptor 1 2 1 2 Telephone line cord 1 1 1 Rechargeable 2 4 2 4 batteries a Handset cover 1 2 1 2 Belt clip _ _ 1 2 Charger _ 1 _ 1 PNLV226BX KX TG3711BX KX TG3712BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX PNLV226BX or PNLV226SX KX TG3711SX KX TG3712SX KX TG3721SX KX TG3722SX KX TG3811SX KX TG3821SX PNLV226E KX TG3719BX 2 See page 5 for replacement battery information 3 The handset cover comes attached to the handset 2
12. KX TG3712 E KX TG3721 series Model shown is KX TG3722 ST uerbis Base unit Handset Part No Part No Quantity KX TG3711 KX TG3711BX KX TG3711BX KX TGA371BX 1 Salles KX TG3712BX KX TG3711BX KX TGA371BX 2 KX TG3719BX KX TG3719BX KX TGA371BX 1 KX TG3711SX KX TG3711SX KX TGA371SX 1 KX TG37128X KX TG3711SX KX TGA371SX 2 KX TG3721 KX TG3721BX KX TG3721BX KX TGA371BX 1 series KX TG3722BX KX TG3721BX KX TGA371BX 2 KX TG3721SX KX TG3721SX KX TGA371SX 1 KX TG37228X KX TG3721SX KX TGA371SX 2 y eA cS TG37xx38xxBX e book Page 4 Wednesday June 8 2011 2 08 PM Introduction E KX TG3811 series E KX TG3821 series Model shown is KX TG3822 Base unit Handset Series Model No Part No Part No Quantity KX TG3811 KX TG3811BX KX TG3811BX KX TGA381BX 1 bos KX TG3811JX KX TG3811JX KX TGA381JX 1 KX TG3811SX KX TG3811SX KX TGA381SX 1 KX TG3821 KX TG3821BX KX TG3821BX KX TGA381BX 1 KX TG3821JX KX TG3821JX KX TGA381JX 1 KX TG3822JX KX TG3821JX KX TGA381JX 2 KX TG3821SX KX TG3821SX KX TGA381SX 1 wu wu The suffix BX JX SX in the following model numbers will be omitted in these instructions KX TG3711BX KX TG3712BX KX TG3719BX KX TG3721BX KX TG3722BX KX TG3711SX KX TG3712SX KX TG3721SX KX TG3722SX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821 JX
13. Only 1 person can access the caller list at a time Make sure the unit s date and time setting is correct page 17 Viewing the caller list and calling back lt Handset fg Base unit 1 KX TG3811 KX TG3821 series page 4 1 2 Press to search from the most recent call or A to search from the oldest call f is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press 41 3 Proceed with the operation for your unit Handset To call back press w To exit press OFF Base unit To call back press SP PHONE 34 ZA Ll TG37xx38xxBX e book Page 35 Wednesday June 8 2011 2 08 PM Caller ID Service To exit press EXIT Note If the entry has already been viewed or answered V is displayed even if it was viewed or answered using another unit f you do not want to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically page 35 Storing an area code to be deleted automatically Available for KX TG3711BX KX TG3712BX KX TG3719BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX In some situations phone numbers stored automatically in the caller list page 34 will include area codes If you do not want to dial he area c
14. a long period of time unplug the product from the power outlet The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 or greater than 40 Damp basements should also be avoided The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care Wipe the outer surface of the product with a soft moist cloth Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Information on Disposal in other Countries outside the European Union Si These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the corre
15. are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Making a call using the redial list page 18 Select the desired phone number Making a call using the handset phonebook W When only 1 handset is registered Lift the handset Ra Select the desired entry Within 1 minute place the handset on the base unit Wait until speakerphone is turned on automatically and the call is made Q N E When 2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Finding and calling from a phonebook entry page 24 Answering calls during a power failure W When only 1 handset is registered 1 When the unit rings keep the handset on the base unit and press w s Speakerphone is turned on 2 When you finish talking press OFF E When 2 or more handsets are registered When the unit rings use a handset which is not supplying power to the base unit For the operation please see Answering calls page 19 Do not use or lift the handset which is placed on the base unit during power back up mode Note During a call with the handset placed on the base unit power back up mode the call may be disconnected if you touch the handset In such case try to
16. call back The range of the base unit is limited during a power failure Please use the handset close to the base unit 23 e d TG37xx38xxBX e book Page 24 Wednesday June 8 2011 2 08 PM Phonebook rrrr c Key Character Handset phonebook 1 amp C x The phonebook allows you to make calls l 1 without having to dial manually You can add 2 A B C 2 100 names and phone numbers a b 2 Adding entries 3 2 B E e 1 RA ADD i ao ae 2 Enter the party s name 16 characters h i 4 max OK g l 3 Enter the party s phone number 24 digits 5 J K L 5 max OK 2 times j k I 5 To add other entries repeat from step 6 6 T 7 RS Note p q r s Available for 8 T U V 8 KX TG3711BX KX TG3712BX t 8 KX TG37 19BX KX TG3721BX KX TG3722BX KX TG3811BX 9 W X Y Z KX TG3821BX KX TG3811JX w x y z KX TG3821JX KX TG3822JX 5 0 n step 2 you can change the character entry mode by pressing 1 A page 47 To enter another character that is located To store emergency numbers on the same dial key first press gt to Emergency numbers are numbers stored in move the cursor to the next space the phonebook that can be dialed using the If you do not press any dial key within 5 ph
17. code If you have forgotten your remote access code enter the remote access code setting to check your current code page 40 Press each key firmly The answering system is turned off Turn it on page 40 Dial lock Important Anyone can turn off the dial lock using the following method Be sure to keep these operating instructions in a safe place in order to prevent unauthorized persons from using your phone without permission Problem Cause solution cannot remember the Turn the dial lock off using the following method dial lock password 4 Handset fg Base unit 1 KX TG3811 KX TG3821 series page 4 1 Proceed with the operation for your unit Handset MENU 2 5 1 Base unit DIAL LOCK 2 21 01 0 0 3 Proceed with the operation for your unit Handset OK 2 times OFF Base unit gt 2 times Liquid damage Problem Cause solution Liquid or other form of Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit Remove the batteries from the handset and leave handset base unit to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution To avoid perman
18. for the 3rd time You can then hang up without being charged for the call 1 MENU 2101 2 Select the desired setting gt OK OFF m For voice mail service subscribers To receive voice mail and use answering System properly please note the following To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 37 To use this unit s answering system rather than the voice mail service provided by your Service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Setthis unit s Number of Rings setting so that this unit s answering System answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do SO contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes 1 MENU FIGIOG 2 Selectthe desired setting g
19. s OO FE Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Order number Rechargeable HHR 4AMRT batteries Battery type Nickel metal hydride Ni MH 2xAAA size for each handset Headset KX TCA94EX RP TCA400 RP TCA430 1 Replacement batteries may have a different capacity from that of the supplied batteries 2 Not available for KX TG3811SX KX TG3821SX oa MIP as T ZA TG37xx38xxBX e book Page 6 Wednesday June 8 2011 2 08 PM Ll Important Information DE Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or For your safety placed under heavy objects To prevent severe injury and loss of life property read this section carefully before Operating safeguards using the product to ensure proper and safe Unplug the product from power outlets operation of your product before cleaning Do not use liquid or aerosol cleaners WARNING Do not disassemble the product Do not spill liquids detergents cleansers etc onto the telephone line cord plug or Power connection allow it to become wet at all This may Use only the power source marked on the cause a fire If the telephone line cord plug product becomes wet immediately pull it from the Do not overload power outlets and telephone wall jack and do not use extension cords Thi
20. the battery ends and the charge contacts with batteries but a dry cloth and charge again still flashes or t is time to replace the batteries page 10 the operating time seems to be shorter Making answering calls intercom Problem Cause solution Y is displayed The handset is too far from the base unit Move closer The base units AC adaptor is not properly connected Reconnect AC adaptor to the base unit The handset is not registered to the base unit Register it page 54 Noise is heard sound You are using the handset or base unit an area with high cuts in and out electrical interference Re position the base unit and use the handset away from sources of interference Move closer to the base unit If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not The ringer volume is turned off Adjust the ringer volume ring page 19 Night mode is turned on Turn it off page 32 The base unit does not The ringer volume is turned off Adjust the ringer volume ring 1 page 19 29 cannot make a call The dialing mode may be set incorrectly Change the setting page 17 The handsetis too far from the base unit Move closer and try again Another unit is in use 2 Wait and try again later Answering system is being used 3 Wait a
21. 1 KX TG3811 KX TG3821 series page 4 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM b s Handset locator You can locate a misplaced handset by paging it 1 Base unit Press LOCATOR All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset E KX TG3711 KX TG3721 series page 3 Press OFF E KX TG3811 KX TG3821 series page 4 Press w then press OFF 43 TG37xx38xxBX e book Page 44 Wednesday June 8 2011 2 08 PM Intercom Locator Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets KX TG3712 KX TG3722 KX TG3822 between a handset and the base unit KX TG3811 KX TG3821 series page 4 Handset 1 During an outside call press INT to put the call on hold 2 Select the desired unit gt OK 3 wait for the paged party to answer If the paged party does not answer press BACK to return to the outside call 4 Tocomplete the transfer Press OFF The outside call is being routed to the destination unit To establish a conference call MENU gt conference gt OK To leave the conference press OFF The other 2 parties can continue the conversation To put the outside call on hold MENU Hold OK To resume the conference MENU
22. 1 abc def ghi jkl mmnopqrs tuv 2 3 4 5 6 7 8 Numeric entry table 0 9 0 1 3 4 5 47 MP e g E d TG37xx38xxBX e book Page 48 Wednesday June 8 2011 2 08 PM Useful Information Arabic character table Cv When you select Arabic as the display language Arabic character table is available 85 080 GO Gre 70 Gris Qus C gt Ll 6 amp Josgell b bl oui 3253 5 sg 99 S9 3 9 v l vili ou 1 A ads Persian character table When you select Persian as the display language Persian character table is available 2 CES Bist Qi C 0 amp eee o sss l eb bho tw 5555 gt iS e s 8320 SIGS 77 Ok v vill Y o A ad S Extended character table AAA Gue 8 20 amp JAAA DEEIGGH J KLIMNN PQR ITUUIWWX AAAJEEE I IIT 5 558 000 72 11 mB EFrFsiiii 060 7 v 8 9 C 2 4 o 6 a l lde g h jkl5 mnf l pqrs tu wWx 8 j il i o s87 yyz ebjl f3 iti 666 v 8 9 2 4 296 The following are used for both uppercase and lowercase swy 48 e SZ d TG37xx38xxBX e book Page 49 Wednesday June 8 2011 2 08 PM Usefu
23. 2 ves gt OK gt OFF If there is no entry corresponding to the character you selected the next Chain dial entry is displayed This feature allows you to dial phone numbers 3 4 Scroll through the phonebook if in the phonebook while you are on a call This necessary feature can be used for example to dial a calling card access number or bank account 4 J PIN that you have stored in the phonebook Note without having to dial manually Available for 1 During an outside call press MENU KX TG3711BX KX TG3712BX 2 Phonebook OK KX TG3719BX KX TG3721BX AJ KX TG3722BX KX TG38 14BX 3 Select the desired entry KX TG3821BX KX TG3811JX 4 Press CALL to dial the number KX TG3821JX KX TG3822JX Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 18 f you have rotary pulse service you need n step 1 you can change the character entry mode if necessary SEARCH gt Select the character entry mode OK Editing entries to press TONE before pressing MENU in step 1 to change the dialing 1 MENU S entry page 24 mode temporarily to tone When adding E entries to the phonebook we recommend 2 Edit gt OK adding Bd TONE to the beginning of 3 Editthe name if necessary 16 characters phone numbers you
24. ANSWER ON OFF indicator E KX TG3811 series page 4 Charge contacts Speaker Display LOCATOR INTERCOM FLASH CALL WAIT PAUSE DIAL LOCK CONF Conference EDIT DISPLAY Dial keypad TONE Microphone SP PHONE Speakerphone SP PHONE indicator MUTE ERASE HOLD EXIT Bracket 1 The base unit has an unremovable bracket for desk or wall mounting To mount on a wall see page 45 W Control type amp Navigator key a Y 4 or gt Scroll through various lists and items or v Volume Adjust the speaker volume while talking lt CID Caller ID View the caller list gt REDIAL View the redial list 14 e y SA Z TG37xx38xxBX e book Page 15 Wednesday June 8 2011 2 08 PM wp wp Getting Started T KX TG3821 series page 4 W Control type amp Navigator key oF m mama y a v lt or gt Scroll through Oe various lists and items Cvm 9 a or v Volume Adjust the speaker volume while talking lt CID Caller ID View the caller list gt REDIAL View the redial list 1 lt gt gt Repeat skip messages during playback Belt clip Available for KX TG3811 KX TG3821 series page 4 W To attach E To remove Charge contacts Speaker Display ERASE CL
25. Calling back Caller ID subscribers only Available for KX TG3821 series page 4 If caller information was received for the call you can call the caller back while listening to a message Press SP PHONE during playback To edit the number before calling back press EDIT Add or erase digits to the beginning of the number as necessary Erasing all messages Press ERASE 2 times while the unit is not in use r Listening to messages using the handset When new messages have been recorded New Message is displayed 1 Tolistento new messages 3 2 3 To listen to all messages 3 2 4 2 When finished press OFF Note To switch to the receiver press w N Operating the answering system MENU gt Answer System gt OK Key Operation a or v Adjust the receiver speaker volume during playback E or 4 Repeat message during playback I 2 or Skip message during playback Key Operation 3 Enter the Settings menu 4 Play new messages 5 Play all messages 6 Play greeting message 7 6 Record greeting message 8 Turn answering system on MENU Pause message 2 9 or STOP Stop recording Stop playback 0 Turn answering syst
26. EAR E STOP EXIT ANSWER ON OFF ANSWER ON OFF indicator Display gt PLAY Message indicator Handset display items LOCATOR INTERCOM FLASH CALL WAIT Item Meaning PAUSE DIAL LOCK Y Within base unit range CONF Conference EDIT DISPLAY Y Out of base unit range Dial keypad E TONE 2 Paging intercom mode Microphone N The line is in use SP PHONE Speakerphone When flashing SP PHONE indicator The call is put on hold MUTE e When flashing rapidly HOLD An incoming call is now Bracket being received 1 The base unit has an unremovable bracket The LCD and backlight for desk or wall mounting To mount on a is off page 29 wall see page 45 15 Y lt cS SZ d TG37xx38xxBX e book Page 16 Wednesday June 8 2011 2 08 PM wp n T Getting Started Item Meaning Base unit display items m Answering system is on KX TG3721 series page 3 page 37 s t Answering system item Meaning answers calls with a E Answering system greeting message and answers calls with a caller messages are not greeting message and recorded Selecting caller messages are not Greeting Only recorded Selecting page 41 Greeting Only e Equalizer is set page 21 pages Speake
27. P PHONE Speakerphone Handset KX TG3811 KX TG3821 Q Headset jack series page 4 Dial keypad TONE E KX TGA381BX KX TGA381JX Receiver KX TGA381SX Display Important Arabic Persian characters are not printed FLASH CALL WAIT on KX TGA381SX handset dial keypads Microphone B Charge contacts W Control type amp Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key a Y lt or Scroll through various lists and items a VOL Volume a or v Adjust the JJ on S receiver or speaker volume while talking ella PI I N rA 4 CID Caller ID View the caller list am 7 gt REDIAL View the redial list Base unit W KX TG3711 series page 3 AGH Bamme Q Charge contacts MC alc Secure grip Secure grip offers support when you cradle the handset between your shoulder and ear Speaker N TALK 13 Ss T TG37xx38xxBX e book Page 14 Wednesday June 8 2011 2 08 PM Getting Started E KX TG3721 series page 3 Charge contacts Speaker Message counter ERASE E STOP Volume up down 1 lt lt gt gt 1 Repeat Skip gt PLAY Message indicator LOCATOR ANSWER ON OFF
28. Settings Set Date Time 2 101 17 Alarm 1 Once 720 32 2 Daily 0 lt off gt Time Adjustment 4 4 caller ID 226 0 Manual Handset Name 104 33 Caller Barred 217 33 Display Setup LCD amp Key 1 on 0 Off 276 Backlight Contrast 1 6 Level 1 6 145 Display contrast lt 3 gt Keytones 1 on 0 Off 165 Area Code 2 12 255 35 Dial Lock 3251 21 Auto Talk 1 0 o 200 19 29 e AS TG37xx38xxBX e book Page 30 Wednesday June 8 2011 2 08 PM Programming Sub menu 1 Sub menu 2 Setting Code ir Pulse 120 17 lt Tone gt 900 msec 121 20 700 msec gt 600 msec 400 msec 300 msec 250 msec Line Setup Dial Mode 2 Flash Time 2 1 80 msec On 0 lt off gt 194 Register Register H set 130 54 Cancel Register 131 54 lt Auto gt 0 off 152 22 English 110 17 ay sl Dou 2 5 15 Power Failure Language 2 gt 1 KX TG3721 KX TG3821 series page 3 4 2 If you program these settings using one of the handsets you do not need to program the same item using another handset KX TG3712 KX TG3722 KX TG3822 3 This menu is not displayed when scrolling through the display menus It is only available in direct command code 4 If the Caller ID time and date display service is available in your area this feature allows
29. TG37xx38xxBX e book Page 31 Wednesday June 8 2011 2 08 PM Programming 14The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary 15To prevent other users from joining your conversations with outside callers turn this feature on 31 ZA Ll TG37xx38xxBX e book Page 32 Wednesday June 8 2011 2 08 PM Programming m Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important Set the date and time beforehand page 17 1 MENU II ZI 2 0 2 4 Select the desired alarm option gt ok N off Turns alarm off Go to step 6 Once An alarm sounds once at the set time Daily An alarm sounds daily at the set time Go to step 4 3 Enterthe desired date and month gt OK 4 Set the desired time gt OK 5 Select the desired alarm tone gt We recommend selecting a different ringer tone from the one used for outside calls 6 OFF When the alarm is set is displayed Note The orderin which you enter the date differs according to the selected display language Example Arabic Persian Month Date English Date Month To stop the alarm press OFF or place the handset on the base unit or charger When the handset is in use the alarm will not sound until the handset i
30. about 18 minutes A maximum of 64 messages can be recorded Note When message memory becomes full Messages Full is shown on the handset and base unit display The ANSWER ON OFF indicator on the base unit flashes rapidly if the answering System is turned on The message counter on the base unit flashes if the answering system is turned on KX TG3721 series page 3 f you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later f you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded 1 KX TG3821 series page 4 Turning the answering system on off Base unit Press ANSWER ON OFF to turn on off the answering system 4 Handset 1 Toturn on MENU I amp I 3I 2 To turn off 3 2 8 2 OFF Note for base unit and handset When the answering system is turned on The ANSWER ON OFF indicator on the base unit lights up The message counter on the base unit displays the total number of messages old and new KX TG3721 series page 3 puis displayed next to the battery icon on the handset Call screening While a caller is leaving a message you can listen to the call through the unit s speaker 4 Handset To adjust the speaker volume press a or v
31. aller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier If the name display service is available in your area the display shows caller names For further information please contact your Service provider telephone company Missed calls 9 Handset fg Base unit 1 1 KX TG3811 KX TG3821 series page 4 If a call is not answered the unit treats it as a missed call The display shows Missed Call This lets you know if you should view the caller list to see who called while you were away Note Even when there are unviewed missed calls Missed Call disappears from the standby display if the following operation is performed by one of the units Ahandsetis replaced on the base unit or charger Pressing OFF on a handset Pressing EXIT on the base unit Phonebook name display 4 Handset When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Note The base unit display shows only caller information not the stored name in the phonebook KX TG3811 KX TG3821 series page 4 Hs Caller list Important
32. als or health care facilities may be using equipment that could be sensitive to external RF energy Installation CAUTION To preventthe risk of fire or electrical shock do not expose the product to rain or any Installation and location type of moisture Never install telephone wiring during an Do not place or use this product near electrical storm automatically controlled devices such as Never install telephone line jacks in wet automatic doors and fire alarms Radio locations unless the jack is specifically waves emitted from this product may cause designed for wet locations such devices to malfunction resulting in an Never touch uninsulated telephone wires or accident terminals unless the telephone line has been disconnected at the network interface N D TG37xx38xxBX e book Page 7 Wednesday June 8 2011 2 08 PM Important Information Use caution when installing or modifying telephone lines The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible This product is unable to make calls when thehandset batteries need recharging or have failed there is a power failure Battery We recommend using the batteries noted on page 5 USE ONLY rechargeable Ni MH batteries AAA R03 size Do not mix old and new batteries Do not open or mutilate the batteries Released electrolyte from the b
33. atteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger Failure to follow these instructions may cause the batteries to swell or explode Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with lo
34. ble Ni MH batteries noted on page 5 7 You must first You must subscribe to a Caller ID service Once you receive subscribe to Caller caller information after subscribing to a Caller ID service this ID message will not be displayed 1 KX TG3721 KX TG3821 series page 3 4 2 KX TG3712 KX TG3722 KX TG3822 49 WY d TG37xx38xxBX e book Page 50 Wednesday June 8 2011 2 08 PM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does notturn Place the handset on the base unit or charger to turn on the on even after installing handset charged batteries The unit does not work Make sure the batteries are installed correctly page 10 Fully charge the batteries page 10 Check the connections page 9 Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again The handset has not been registered to the base unit Register the handset page 54 cannot hear a dial tone The base unit s AC adaptor or telephone line cord is not connected Check the connections Disconnect the base unit from the telephone line and connect the line to a known working teleph
35. book before using this feature When dial lock is turned on you cannot store edit or erase entries in the phonebook 21 TG37xx38xxBX e book Page 22 Wednesday June 8 2011 2 08 PM Making Answering Calls Turning dial lock on 4 Handset Base unit 1 KX TG3811 KX TG3821 series page 4 1 Proceed with the operation for your unit Handset MENU 2 5 1 Base unit DIAL LOCK 2 Enter a 4 digit password This password is required when turning dial lock off We recommend writing the password down 3 Proceed with the operation for your unit Handset OK 2 times OFF Base unit gt 2 times Note f dial lock is turned on amp is displayed Turning dial lock off 4 Handset Base 1 KX TG3811 KX TG3821 series page 4 1 Proceed with the operation for your unit Handset MENU 2 5 1 Base unit DIAL LOCK 2 Enter the same password that was entered when dial lock was turned on 3 Proceed with the operation for your unit Handset OK 2 times OFF Base unit gt 2 times Note f you forget the password see page 53 _ Power back up operation When a power failure occurs the charged handset temporarily supplies power to the base unit power back up mode This allows you to make and receive calls using a handset during a power failure The base unit will not perform an
36. cal codes for possible special disposal instructions SAVE THESE INSTRUCTIONS E For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions fthereception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keep the product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration Z Ww 7 Ais X i TG37xx38xxBX e book Page 8 Wednesday June 8 2011 2 08 PM Important Information The product should not be exposed to direct sunlight Do not place heavy objects on top of the product When you leave the product unused for
37. ce provider telephone company rather than the unit s answering system turn off the answering system page 37 For details see page 41 KX TG3721 KX TG3821 series page 3 4 42 N D TG37xx38xxBX e book Page 43 Wednesday June 8 2011 2 08 PM Intercom Locator ma Intercom Intercom calls can be made between handsets KX TG3712 KX TG3722 KX TG3822 between a handset and the base unit KX TG3811 KX TG3821 series page 4 Note f you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press w Toanswer the call with the base unit press SP PHONE 2 times KX TG3811 KX TG3821 series page 4 When paging unit s the paged unit s beeps for 1 minute Making an intercom call Handset 1 MENU INT 2 Select the desired unit gt OK To stop paging press OFF 3 When you finish talking press OFF fy Base unit 1 KX TG3811 KX TG3821 series page 4 1 Press INTERCOM When 2 or more handsets are registered To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds To stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call 4 Handset 1 Press w to answer the page 2 When you finish talking press OFF Base unit
38. ch 24 digits max 1 REDIAL or gt REDIAL 2 Select the desired phone number 3 Erasing a number in the redial list 1 REDIAL or REDIAL 4 Select the desired phone number gt ERASE 2 3 4 ves OK 4 OFF Using the base unit fy Available for KX TG3811 KX TG3821 series page 4 1 Dial the phone number 2 SP PHONE 3 When the other party answers speak into the microphone Speak alternately with the other party 4 When you finish talking press SP PHONE Note For best performance use the speakerphone in a quiet environment While on a call you can switch from the base unit to the handset Press x the handset then press SP PHONE on the base unit with the privacy mode off page 30 If the handset is on the base unit simply lift it Adjusting the speaker volume Press or v repeatedly while talking Making a call using the redial list The last 10 phone numbers dialed are stored in the redial list each 48 digits max 1 REDIAL 2 4 Select the desired phone number 3 SP PHONE Erasing a number in the redial list 1 gt REDIAL 2 Select the desired phone number ERASE 3 I ves gt gt 4 EXIT Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number
39. ct method of disposal Specifications W Frequency range 2 40 GHz to 2 48 GHz W RF transmission power 125 mW max W Power source 100 240 V 50 60 Hz 220 240 V AC 50 60 Hz W Power consumption Base unit Standby Approx 1 0 W Maximum Approx 3 0 W Base unit Standby Approx 1 0 W Maximum Approx 4 0 W Charger Standby Approx 0 1 W Maximum Approx 2 0 W W Operating conditions 0 C 40 20 96 80 relative air humidity dry KX TG3711 KX TG3712 KX TG3721 KX TG3722 KX TG3811 KX TG3821 KX TG3822 2 KX TG3719 KX TG3711 KX TG3721 series page 3 4 KX TG3811 KX TG3821 series page 4 Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product k 2 3 Wm TG37xx38xxBX e book Page 9 Wednesday June 8 2011 2 08 PM w 5 w Getting Started T ME B Base unit KX TG3721 series page 3 Setting up Connections Note Use only the supplied Panasonic AC adaptor 1 PNLV226BX KX TG3711BX KX TG3712BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX PNLV226BX or PNLV226SX KX TG3711SX KX TG3712SX KX TG3721SX KX TG3722SX KX TG3811SX KX TG3821SX 2 PNLV226E KX TG3719BX 8 DSL ADSL filter not supplied is required if I Tosingle line you have DSL ADSL service E Base unit KX TG3711 series
40. e When the answering system answers the call this feature does not work KX TG3721 KX TG3821 series page 3 4 32 SZ d TG37xx38xxBX e book Page 33 Wednesday June 8 2011 2 08 PM Programming 5 i ves OK Changing the handset name 6 OFF Each handset can be given a customized name Bob Kitchen etc This is useful W By entering phone numbers when you make intercom calls between 1 MENUAN ADD handsets You can also select whether or not 2 Enter the phone number 24 digits the handset name is displayed in standby max mode The default setting is No If you select To erase a digit press CLEAR Yes without entering any handset name 3 0K gt OFF Handset 1 to Handset 2 is displayed 1 MENU FIRE Viewing editing erasing bar call 2 Enter the desired name max 10 numbers characters see the character table page 24 47 1 MENU 2 7 If not required go to step 3 2 Selectthe desired entry 3 ok To exit press OFF 4 Selectthe desired setting gt OK 2 3 Toedita number times EDIT Edit the phone number gt 5 OFF OK gt OFF To erase a number Incoming call barring Caller ID ERASE gt yes gt OK gt subscribers only OFF This feature allows the unit to reject calls from Note specified phone numbers that you do notwan
41. em off gt x 4 Erase currently playing message gt x 5 Erase all messages gt x 6 Resetto a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback Play gt OK 3 You can also erase as follows ERASE 5 Yes Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press MENU during playback 2 11 Back OK Editing the number before calling back 1 Press MENU during playback 2 amp amp call gt OK 3 Edit the number 39 N D TG37xx38xxBX e book Page 40 Wednesday June 8 2011 2 08 PM Answering System Erasing all messages 1 MENU ABAE 2 Yes gt OK gt OFF r ua xF Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important T
42. ent damage do not use a microwave oven to speed the drying process 53 e SZ d TG37xx38xxBX e book Page 54 Wednesday June 8 2011 2 08 PM Useful Information Registering a handset to the base unit 1 Handset 1 3 0 2 Baseunit E KX TG3711 series page 3 Press and hold LOCATOR for about 5 seconds No registration tone KX TG3721 KX TG3811 KX TG3821 series page 3 4 Press and hold LOCATOR for about 5 seconds until the registration tone sounds If all registered handsets start ringing press LOCATOR again to stop then repeat this step KXX TG3712 KX TG3722 KX TG3822 The next step must be completed within 90 seconds 3 Handset Press OK then wait until a long beep sounds Note While registering Base in registering is displayed on all registered handsets KX TG3712 KX TG3722 KX TG3822 Deregistering a handset 1 MENU AMEL All handsets registered to the base unit are displayed 2 Select the handset you want to cancel OK 3 Yes gt OK 4 OFF 54 ZA TG37xx38xxBX e book Page 55 Wednesday June 8 2011 2 08 PM Ll Index JU r kn vn 1 Intercom 43 K Keytone 29 Index M Making calls 18 A Alarm 32 Missed calls 34 Answering calls 19 Mute 20 Answering system N Night mode 32 Call screening 37 P Pause 18 Erasing messages 38 39 40 Phonebook 24 G
43. etting Started Symbol meaning Date and time Symbol Meaning a Important Perform with the e When you install the batteries for the first handset time the handset may prompt you to set Perform with the base date and time First press OK then unit proceed to step 2 Example Press v or a to 1 select the words in 2 Enter the current date month and year quotations by selecting 2 digits for each OK Example 15 July 2011 Important 1 5 0 7 1 1 M Mi neal pe bead T 3 Enter the current hour and minute 24 MAy prompEyeudo se hour clock format by selecting 2 digits for display language and date and time each D Perform step 2 in Display language Example 15 30 page 17 and then press OK 11 5 3 0 2 Continue from step 2 in Date and time 4 OK OFF page 17 Note The order in which you enter the date differs Display language according to the selected display language Example Avaran e M POST BE Arabic Persian Year Month Date 3 English Date Month Y KX TG3719BX KX TG3721BX a ieee KX TG3722BX KX TG3811BX The date and time may be incorrect after a KX TG3821BX KX TG3811JX power failure In this case set the date and KX TG3821JX KX TG3822JX time again You can select English asl
44. hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected f another phone is connected to the same line you can also take the call by lifting its handset While an outside call is on hold the SP PHONE indicator on the base unit flashes KX TG3811 KX TG3821 series page 4 Mute While mute is turned on you can hear the other party but the other party cannot hear you Handset 1 Press MUTE during conversation MUTE flashes 2 To return to the conversation press MUTE again Note MUTE is a soft key visible on the handset display during a call Base unit 1 KX TG3811 KX TG3821 series page 4 1 Press MUTE during conversation The SP PHONE indicator flashes 2 To return to the conversation press MUTE again Flash 4 Handset fg Base unit 1 KX TG3811 KX TG3821 series page 4 FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the flash time see page 30 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you recei
45. ill effect on the batteries The battery level may be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours 11 TG37xx38xxBX e book Page 12 Wednesday June 8 2011 2 08 PM Getting Started e N TALK lt SP PHONE Speakerphone Controls Dial keypad Bl TONE Receiver Handset KX TG3711 KX TG3721 Display series page 3 KX TGA371BX KX TGA371SX FLASH CALL WAIT Important Microphone Arabic Persian characters are not printed Charge contacts on KX TGA371SX handset dial keypads E Control type amp Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display B Navigator key a Y lt or Scroll through various lists and items VOL Volume a or v Adjust the receiver or speaker volume while talking 4 CID Caller ID View the caller list gt REDIAL View the redial list Charge indicator Ringer indicator Secure grip Secure grip offers support when you cradle the handset between your shoulder and ear Speaker 12 TG37xx38xxBX e book Page 13 Wednesday June 8 2011 2 08 PM e T Getting Started T x S
46. l Information Error messages Display message Cause solution Base no power The handset has lost communication with the base unit Move closer to the base unit and try again or Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again No link Reconnect e The handset s registration may have been canceled Re AC adaptor register the handset page 54 When No link is displayed during a power failure place 9r a handset on the base unit to supply power to the base unit No link Check Phone Line The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Dial Locked Dial lock is turned on To turn it off see page 21 Error Recording was too short Try again The entered password was wrong in programming dial lock Enter the correct password Failed Phonebook copy failed page 26 Confirm the other handset the receiver is in standby mode and try again Incomplete The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full The phonebook memory is full Erase unwanted entries page 25 Message memory is full Erase unwanted messages page 38 39 The call barred list memory is full Erase unwanted entries page 33 Use rechargeable A wrong type of battery such as Alkaline or Manganese was battery inserted Use only the rechargea
47. nd try again later Dial lock is turned on To turn it off see page 21 1 KX TG3721 KX TG3811 KX TG3821 series page 3 4 2 KX TG3712 KX TG3722 KX TG3811 KX TG3821 series page 4 8 KX TG3721 KX TG3821 series page 3 4 51 TG37xx38xxBX e book Page 52 Wednesday June 8 2011 2 08 PM Useful Information Caller ID Problem Cause solution Caller information is not displayed You must subscribe to a Caller ID service Contact your service provider telephone company for details f your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack plug the unit directly into the wall jack f you use a DSL ADSL service we recommend connecting DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Move closer to the base unit Time on the unit has shifted Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 29 The name stored in the phonebook is not fully displayed while an outside call is being received
48. nswering system off gt 4 Erase currently playing message gt lt 5 Erase all messages gt lt 6 Reset to a pre recorded greeting message during greeting message playback Bx 4 End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played Turning on the answering system remotely If the answering system is off you can turn it on remotely N D TG37xx38xxBX e book Page 41 Wednesday June 8 2011 2 08 PM Answering System 1 Dial your phone number from a touch tone phone 2 Letthe phone ring 15 times A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep The greeting message is played back You can either hang up or enter your remote access code again and begin remote operation page 40 Ka as ii a Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Number of Rings before the unit answers calls You can select 2 to 7 rings or Toll Saver The default setting is 4 Rings Toll Saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 40 you know that there are no new messages when the phone rings
49. o prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MENU AB oe 2 Enter the desired 3 digit remote access code 3 OK gt OFF Deactivating remote operation Press X in step 2 on Remote access code page 40 The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 40 4 When finished hang up Voice guidance During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations Note f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 1 2 Skip message during playback 4 Play new messages 5 Play all messages 6 Play greeting message 7 Record greeting message 9 Stop recording Stop playback 0 Turn a
50. ode when making calls from the caller list you can store the area code which you want the unit to delete automatically Example You have stored the area code 423 If you make a call from the caller list to the phone number 123 456 7890 the unit dials 456 7890 1 MENU 2 5 5 2 Enter your area code 5 digits max 3 ok gt OFF To erase your area code 1 MENU AABE 2 Press and hold CLEAR until all digits erased OK OFF Editing a caller s phone number before calling back You can edit a phone number in the caller list Handset 1 2 Select the desired entry 3 EDIT gt Add or erase digits to the beginning of the number as necessary To add a digit press the desired dial key To erase a digit press CLEAR 4 Base unit 1 KX TG3811 KX TG3821 series page 4 1 2 Selectthe desired entry 3 EDIT Add or erase digits to the beginning of the number as necessary To add a digit press the desired dial key To erase a digit press ERASE 4 SP PHONE Note The edited phone number is not saved in the caller list Erasing selected caller information 4 Handset 4 Select the desired entry 3 ERASE gt ves gt OK gt OFF fa Base unit N 1 KX TG3811 KX TG3821 series page 4 4 Select the desired entry ERASE gt
51. one If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company 1 cannot use the intercom This feature is available between the handset and base unit feature or between handsets Although the handset displays Intercom this feature is not available for this model I cannot use the This feature is available between the handsets Although the phonebook copy handset displays Copy 11 or Copy this feature is not feature available for this model 1 KX TG3711 KX TG3719 KX TG3721 2 KX TG3711 KX TG3719 KX TG3721 KX TG3811 KX TG3821 Programmable settings Problem Cause solution The display is in a Change the display language page 17 language cannot read While programming the A call matching an entry in the call barred list is being display returns to standby received Wait and try again later mode 1 KX TG3711BX KX TG3712BX KX TG3719BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX 50 S2 d TG37xx38xxBX e book Page 51 Wednesday June 8 2011 2 08 PM Useful Information Battery recharge Problem Cause solution The handset beeps Battery charge is low Fully charge the batteries page 10 and or flashes fully charged the e Clean
52. onebook even when dial lock is turned on seconds after entering a character the page 21 character is fixed and the cursor moves to To store a number as an emergency number the next space add at the beginning of the name see in the above table represents a single Adding entries page 24 Space Character table for entering Erasing the character or number names Press lt or gt CLEAR Press and hold CLEAR to erase all characters or numbers Available for KX TG3711SX KX TG3712SX KX TG3721SX KX TG3722SX Finding and calling from a KX TG3811SX KX TG3821SX phonebook entry While entering characters you can switch between uppercase and lowercase by Scrolling through all entries pressing x Aa 1 zu 24 SA ZA TG37xx38xxBX e book Page 25 Wednesday June 8 2011 2 08 PM Ll Phonebook 2 Select the desired entry You can scroll through the phonebook Erasing entries entry by pressing and holding v or o Erasing an entry 3 1 Find the desired entry page 24 Searching by first character 2 forie gt Yes gt OK gt 1 zx 2 Press the dial key 0 to 9 or which Erasing all entries ene you are searching 1 MENU Press the same dial key repeatedlyto 2 Erase 11 OK display the first entry corresponding to 3 ves OK Eon character located on that dial 4
53. rding time page 41 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU ABNA 2 OK gt OFF Playing back the greeting message 1 MENU ABE 2 OFF Listening to messages using the base unit When new messages have been recorded gt on the base unit flashes New Message is displayed KX TG3821 series page 4 Press PLAY f new messages have been recorded the base unit plays back new messages fthere are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation or 7 Adjust the speaker volume a or v m Repeat message gt Skip message PAUSE Pause message To resume playback press gt PLAY m STOP Stop playback ERASE Erase currently playing message 1 KX TG3721 series page 3 2 KX TG3821 series page 4 3 If pressed within the first 5 seconds of a message the previous message is played 38 zs TG37xx38xxBX e book Page 39 Wednesday June 8 2011 2 08 PM Answering System
54. reeting message 38 Power failure power back up operation Greeting only 41 22 Listening to messages 38 39 40 Privacy mode 30 Number of rings 41 R Redialing 18 Recording time 41 Ringer tone 29 Remote access code 40 Rotary pulse service 21 Remote operahan 40 S SP PHONE Speakerphone 18 ON Saver T Temporary tone dialing 21 Turning on off 37 39 40 9 Area code 35 Transferring calls 44 Auto talk 19 Troubleshooting 50 B Battery 10 11 V Voice mail 41 42 Belt clip 15 Volume Booster Clarity booster 21 Receiver 18 C Caller ID service 34 Ringer Base unit 19 29 Caller list 34 Ringer Handset 19 29 Caller list edit 35 Speaker 18 Call share 21 Call waiting 20 W Wall mounting 45 Call Waiting Caller ID 20 Chain dial 25 Character entry 24 47 CID Caller ID 34 Conference calls 44 Control type 12 13 14 15 D Date and time 17 Dialing mode 17 Dial lock 21 Direct command code 27 Display Contrast 29 Language 17 E Emergency numbers 24 Equalizer 21 Error messages 49 F Flash 20 30 H Handset Deregistration 54 Locator 43 Name 33 Registration 54 Hold 20 I Incoming call barring 33 55 i DEH AL Gostar Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Web Site http www panasonic net Panasonic System Networks Co Ltd 2011 TG3711 BX PNQX3187ZA TC0611MGO
55. rphone is on page KX TG3811 KX TG3821 series page 4 18 Item Meaning Dial lock is on page 22 Answering system x Ringer volume is off page answers calls with a 29 greeting message and 7 caller messages not AM mode page recorded Selecting Greeting Only mg Privacy mode is on 1 page 41 page 30 a Dial lock is on page 22 Alarm is on page 32 x Ringer volume is off page Battery level 19 x Blocked call page 33 PRIV Privacy mode is on page BOOST Clarity booster is on page 30 21 New voice mail message E New voice mail message received page 42 received page 42 In use Answering system is being 3 F used by a handset 1 In use Answering system is being used by Line in Someone is using the line another handset use the base unit 1 KX TG3821 series page 4 Line in Someone is using the 2 Voice mail subscribers only use line 1 KX TG3712 KX TG3722 KX TG3811 KX TG3821 series page 4 E x 2 KX TG3721 KX TG3821 series page 3 4 Initial settings 3 Voice mail subscribers only Di d code 4 KX TG3722 KX TG3822 Direct command code 5 KX TG3721 series page 3 Programmable settings can be accessed by pressing MENU and then the corresponding code on the dial keypad page 27 Example Press MENU s 1 o 1 TG37xx38xxBX e book Page 17 Wednesday June 8 2011 2 08 PM T G
56. s can result in the risk The use of excessive sound volume of fire or electric shock through earphones headphones or Completely insert the AC adaptor power headsets may cause hearing loss plug into the power outlet Failure to do so Do not place a handset on the base unit may cause electric shock and or excessive with the headset jack cover opened heat resulting in a fire Regularly remove any dust etc from the Medical AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact an authorized service center Unplug from power outlets and never touch the inside of the product if its casing has been broken open Never touch the plug with wet hands Danger of electric shock exists Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 2 40 GHz to 2 48 GHz and the RF transmission power is 125 mW max Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospit
57. s in standby mode Night mode Night mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Night mode can be set for each handset Important Set the date and time beforehand page 17 We recommend turning the base unit ringer off page 19 29 in addition to turning the night mode on KX TG3721 KX TG3811 KX TG3821 series page 3 4 f you have set the alarm the alarm sounds even if the night mode is turned on Turning night mode on off 1 MENU IZI 2I 3 8 2 4 Select the desired setting gt OK f you select off press OFF to exit 3 Enter the desired hour and minute you wish to start this feature OK 4 Enter the desired hour and minute you wish to end this feature 5 OFF e When the night mode is set g is displayed Changing the start and end time 1 MENU IZI 2I S 7 2 Continue from step 3 Turning night mode on off page 32 Setting the ring delay This setting allows the handset to ring during night mode if the caller waits long enough After the selected amount of time passes the handset rings If you select No Ringing the handset never rings during night mode 1 MENU II 2I 3 9 2 4 Select the desired setting gt OK OFF Not
58. se unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Medium m Low pm Needs charging Panasonic Ni MH battery performance supplied batteries Note when setting up Note for connections The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Note for battery installation Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 5 7 Wipe the battery ends with a dry cloth Avoid touching the battery ends or the unit contacts Note for battery charging t is normal for the handset to feel warm during charging Operation Operating time In continuous use 10 hours max Not in use 6 days max standby Note Actual battery performance depends on usage and ambient environment Even after the batteries are fully charged the handset can be left on the base unit or charger without any
59. ss w or 4 Even when the ringer volume is set to off when the unit rings the base unit still rings for intercom calls page 43 You can also answer the call by pressing any dial key from 0 to 9 x or Any key answer feature 2 When you finish talking press OFF or place the handset on the base unit or charger Auto talk You can answer calls simply by lifting the handset off the base unit or charger You do not need to press lt To turn this feature on See page 29 Adjusting the handset ringer volume While the handset is ringing for an incoming call Press or v repeatedly to select the desired volume 19 ZA Ll TG37xx38xxBX e book Page 20 Wednesday June 8 2011 2 08 PM Making Answering Calls Useful features during a call Hold This feature allows you to put an outside call on hold Handset 1 Press MENU during an outside call 2 Hola gt OK 3 Torelease hold press w Another handset user can take the call by pressing w KX TG3712 KX TG3722 KX TG3822 The base unit user can take the call by pressing SP PHONE KX TG3811 KX TG3821 series page 4 fy Base unit 1 KX TG3811 KX TG3821 series page 4 1 Press HOLD during an outside call 2 To release hold press SP PHONE A handset user can take the call by pressing w Note for handset and base unit f a call is kept on
60. stered 1 handset and dial the phone number 2 Within 1 minute place the handset on the base unit 22 TG37xx38xxBX e book Page 23 Wednesday June 8 2011 2 08 PM Making Answering Calls Wait until speakerphone is turned on automatically and the call is made 3 When the other party answers the call keep the handset on the base unit and talk using the speakerphone 4 When you finish talking press OFF Note In step 2 if you do not place the handset on the base unit within 1 minute the power back up mode turns off In this case press OFF on the handset and dial the phone number Then try again from step 2 E When 2 or more handsets are registered You should leave one handset on the base unit for supplying the power and use another handset for making calls For the operation please see Making calls page 18 Note During a call with the handset placed on the base unit power back up mode the call may be disconnected if you touch the handset In such case try to call back The range of the base unit is limited during a power failure Please use the handset close to the base unit Making a call using the redial list E When only 1 handset is registered Lift the handset REDIAL or gt REDIAL Q N Within 1 minute place the handset on the base unit Wait until speakerphone is turned on automatically and the call is made E When 2 or more handsets
61. t When editing press the desired dial key to to answer such as junk calls add CLEAR to erase When a call is received the unit does not ring while the caller is being identified If the phone number matches an entry in the call barred list the unit sends out a busy tone to the caller and then disconnects the call Important e When the unit receives a call from a number that is stored in the call barred list the call is logged in the caller list page 34 with N after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call barred list Important You must store the phone number with an area code in the call barred list W From the caller list 1 1cib 2 4 Select the entry to be barred 3 SAVE 4 4 calier Barred OK 33 N D TG37xx38xxBX e book Page 34 Wednesday June 8 2011 2 08 PM Caller ID Service Using Caller ID service Important This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features 4 Handset Base unit 1 KX TG3811 KX TG3821 series page 4 When an outside call is being received the caller s phone number is displayed Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest If the unit cannot receive c
62. t OK gt Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only step 2 on Caller s recording time page 41 Note When you select Greeting Only f you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later f you use your own message record the greeting only message asking callers to call again later page 38 41 N TG37xx38xxBX e book Page 42 Wednesday June 8 2011 2 08 PM Ll Voice Mail Service wz a Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone When you have new messages amp is displayed if message indication service is available Please contact your service provider telephone company for details of this service Important f still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds To use the voice mail service provided by your servi
63. the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID To turn this feature off select Manual Caller ID subscribers only To use this feature set the date and time first page 17 5 KX TG3712 KX TG3722 KX TG3811 KX TG3821 series page 4 6 Ringer volume cannot be turned off for alarm intercom calls and paging 7 KX TG3721 series page 8 If you select one of the melody ringer tones the ringer tone continues to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 9 The preset melodies in this product are used with permission of 2011 Copyrights Vision Inc 10KX TG3811 KX TG3821 series base unit You can adjust the contrast of the base unit display by performing the following operation DISPLAY Contrast Select the desired setting gt gt 11Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 12KX TG3711BX KX TG3712BX KX TG3719BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX 13If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 30 SA Z SZ d
64. the unit Drive the screws not supplied into the wall Base unit KX TG3711 I Bottom KX TG3721 series page 3 E KX TG3711 series page 3 The bracket cannot be removed Do not turn the bracket more than 180 degrees 2 Tuck in the telephone line cord Connect the AC adaptor cord and telephone line cord Screws Hooks 1 When mounting the base unit on a wall do not pass the cords through these hooks 45 D 2 TG37xx38xxBX e book Page 46 Wednesday June 8 2011 2 08 PM AY Useful Information 3 Mount the unit on a wall then slide down to secure in place 83 mm To single line telephone jack To stand on a desk Turn the bracket 180 degrees clockwise from the WALL position to the DESK direction until a click is heard Charger Drive the screws not supplied into the wall 46 A e d TG37xx38xxBX e book Page 47 Wednesday June 8 2011 2 08 PM Useful Information MMC nsUraa Character entry Available for KX TG3711BX KX TG3712BX KX TG3719BX KX TG3721BX KX TG3722BX KX TG3811BX KX TG3821BX KX TG3811JX KX TG3821JX KX TG3822JX The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 47
65. ture clarifies the voice of the person you are talking to producing a more natural sounding voice that is easier to hear and understand 1 Press MENU while talking 2 Equalizer gt OK 3 4 Select the desired setting 4 Press OK to exit Note e When this feature is turned on is displayed while talking Depending on the condition and quality of your telephone line this feature may emphasize existing line noise If it becomes difficult to hear turn this feature off This feature is not available while using the speakerphone Call share Available for KX TG3712 KX TG3722 KX TG3811 KX TG3821 series page 4 You can join an existing outside call 4 Handset To join the conversation press w when the other unit is on an outside call Base unit 1 KX TG3811 KX TG3821 series page 4 To join the conversation press SP PHONE when the handset is on an outside call Note for handset and base unit To prevent other users from joining your conversations with outside callers turn the privacy mode on page 30 PE Dial lock This feature prohibits making outside calls The default setting is off Important When dial lock is turned on only phone numbers stored in the phonebook as emergency numbers numbers stored with a at the beginning of the name can be dialed using the phonebook page 24 We recommend storing emergency numbers in the phone
66. v or 4 to select the desired setting OK This step may vary depending on the feature being programmed To exit the operation press OFF Q N E Using the direct command code 1 MENU gt Enter the desired code Example Press MENU HM OH 2 Select the desired setting OK This step may vary depending on the feature being programmed To exit the operation press OFF Note In the following table lt gt indicates the default settings In the following table indicates the reference page number Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operation Code Ca Viewing the caller list 213 34 Main menu Answer System Sub menu 1 Sub menu 2 Setting Code ir Play New Msg 323 39 Play All Msg 324 39 Erase All Msg 2 325 40 Greeting Start REC 302 38 Record greeting Play Greeting 303 38 Default 304 38 Reset to pre recorded greeting 27 SZ TG37xx38xxBX e book Page 28 Wednesday June 8 2011 2 08 PM Programming Sub menu 1 Sub menu 2 Setting Code ir Settings Number of Rings 2 7 2 7 Rings 211 41 lt 4 Rings 0 Toll Saver Recording Time 2 1 1 Minute 305 41 3
67. ve a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed on the handset or base unit that is in use after you hear the call waiting tone lt Handset fy Base unit 1 KX TG3811 KX TG3821 series page 4 1 Press CALL WAIT to answer the 2nd call 20 ZA Ll TG37xx38xxBX e book Page 21 Wednesday June 8 2011 2 08 PM Making Answering Calls 2 To switch between calls press CALL WAIT Note Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc 4 Handset fg Base unit 1 KX TG3811 KX TG3821 series page 4 Press x TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatically when necessary e When this feature is turned on is displayed While this feature is turned on the battery operating time is shortened page 11 Handset equalizer This fea
68. wish to chain dial max page 24 47 OK page 24 4 Edit the phone number if necessary 24 digits max OK 2 times OFF 25 SZ d TG37xx38xxBX e book Page 26 Wednesday June 8 2011 2 08 PM Phonebook ma Copying phonebook entries Available for KX TG3712 KX TG3722 KX TG3822 You can copy phonebook entries between 2 handsets 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 24 gt MENU 2 Copy gt OK 3 4 Select the handset you want to send the phonebook entry to OK When an entry has been copied Completed is displayed To continue copying another entry Yes OK gt Select the desired entry OK 4 OFF Copying all entries 1 54 gt MENU 2 Copy 11 gt OK 3 4 Select the handset you want to send the phonebook entry to OK When all entries have been copied Completed is displayed 4 OFF 26 ZA TG37xx38xxBX e book Page 27 Wednesday June 8 2011 2 08 PM Ll Programming Programmable settings You can customize the unit by programming the following features using the handset To access the features there are 2 methods Scrolling through the display menus MENU Press v or 4 to select the desired main menu OK Press v or 4 to select the desired item from the next sub menus OK Press
69. x repeatedly You can answer the call by pressing w Call screening can be set for each handset The default setting is 1 MENU IZI SIET O 2 Select the desired setting gt OK Base unit 1 KX TG3821 series page 4 To adjust the speaker volume press a or v repeatedly You can answer the call by pressing SP PHONE To turn off while screening a call press v repeatedly until the sounds goes off 37 ZA Ll TG37xx38xxBX e book Page 38 Wednesday June 8 2011 2 08 PM Answering System f you adjust the speaker volume while listening to messages or having a conversation the speaker volume for call Screening is turned on again sss Sa Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message a pre recorded greeting message Recording your greeting message 1 MENU II SI O 2 2 Yes gt 3 Aftera beep sounds hold the handset about 20 cm away and speak clearly into the microphone 2 minutes max 4 Press STOP to stop recording 5 OFF Using a pre recorded greeting message The unit provides 2 pre recorded greeting messages f you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message fthe message reco
70. y other functions You can program Power Failure and the default setting is Auto page 30 Important f a handset is not placed on the base unit when a power failure occurs Base no power Press OFF is displayed After pressing OFF on the handset place it on the base unit to start power back up mode Power back up mode will not work if the battery level of the power supplying handset is G or Donotliftthe power supplying handset from the base unit during power back up mode Do nottouch the handset s charge contacts during power back up mode f the battery level is low the unit will not work sufficiently during power back up mode In addition in case handset battery power runs out we recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor Panasonic Ni MH battery performance supplied batteries during power back up mode When the batteries are fully charged operating time of the handset in power back up mode varies depending on usage Continuous use of the handset in power back up mode 2 hours max Continuous use of the handset other than a handset in power back up mode 3 hours max Notin use in power back up mode 3 hours max Note Actual battery performance depends on usage and ambient environment Making calls during a power failure W When only 1 handset is regi

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