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1. Hardware Specifications 5 7 November 1998 Electra ProfessionalLevel General Description SECTION 10 DIALING SPECIFICATIONS Dial Pulse Address Signaling e Pulse Rate 10 0 8 pps 20 1 6 pps UN Make Ratio 39 3 or 33 13 e Interdigit Interval 800 ms Minimum Pause 600 ms 10 pps 450 ms 20 pps DTMF Address Signaling Frequencies Low Group 697 Hz 770 Hz 852 Hz 941 Hz High Group 1209 Hz 1336 Hz 1477 Hz Frequency Deviation 1 5 maximum Nominal Level per Frequency 6 dBM 4dBM Minimum Level per Freguency Low Group 10dBM High Group 8 dBM Rise Time Within 5 ms I Duration 70 ms default 70 ms min 900 ms max i Interdigit 60 ms default 60 ma min 200 ms max Nominal High Group 1209 1336 1477 Nominal Low Group Frequencies Hz 5 8 Hardware Specifications eneral Description Manual Electra Professional Level I November 1998 SECTION 11 Hardware Specifications EXTERNAL EOUIPMENT CONNECTION Music On Hold MOH Background Music BGM 8 Connector 4 position guick connector Auxiliary Input 1 OV RMS Signal Level max min Input Impedance 600 Station Message Detail Recording SMDR Female connector system output standard RS 232C serial output External Paging e Output Level 15 0 dBm Signal Level 4 dBm max Output Impedance 600 Q General Purpose Relays e Contact2. SECTION 2 Telephone Adaptor SLT F 1G 10 ADP l channel Single Line Telephone Adaptor ee SLT F 1G 20 ADP I channel Single Line Telephone Adaptor with loop open disconnect signal Doorphone Equipment DP D 1A Unit Doorphone EQUIPMENT DESCRIPTION 2 1 2 2 2 3 Key Service Units and Power Supply Units ESF C 10 KSU The Key Service Unit KSU provides service for outside CO PBX internal lines and connection of Multiline Terminals The basic KSU provides for the connection of four CO PBX lines and eight stations and can be expanded to eight CO PBX lines and 16 stations with expansion modules A PSF C 10 PSU Power Supply Unit and internal batteries are included with the KSU Fixed slots are intended for COI C 2 10 COI C 2A 10 ESI C B 11 PBR C 4 11 VRS C 11 FAX C 1 11 and SMDR C 10 KTUs PSF C 10 PSU The power supply unit is provided with the RSU It has a battery interface cable for battery backup accepts 117 Vac and outputs 5V and 28V to the system Station Interface Key Telephone Units ESI C 8 11 KTU The Electronic Station Interface KTU contains eight circuits each of which can support three types of Multiline Terminals or an SLT Adaptor One ESI C 8 11 KTU can be installed in the KSU Trunk Interface Key Telephone Units COI C 2 10 KTU The Central Office Interface KTU complies with UL 1459 2nd Edition reguirements Electrical fuses posistors are built into this KTU The COI C 2 10
3. The Electra Elite Multiline Terminal display adjusts to a greater angle The Electra Elite Multiline Terminal has a matte finish Introduction UA General Description Manual Electra Professional Level I November 1998 Refer to Figure 1 2 Electra Professional Multiline Terminals Figure 1 3 Electra Elite Mulitiline Terminals Figure 1 4 Single Line Telephones and Figure 1 5 Hotel Motel Telephones ETW 8 1 BK SW TEL ETW 16DC 1 BK SW TEL O ge ETW 16DD 1 BK SW TEL Figure 1 2 Electra Professional Multiline Terminals Introduction a ENG EE ES Es 1 5 November 1998 Electra Professional Level I eneral Description Manual DTU 8 BK WH TEL DTU 16 BK WH TEL DTU 16D BK WH TEL DTU 32 BK WH TEL DTU 32D BK WH TEL Figure 1 3 Electra Elite Multiline Terminals A Introduction General Description Manual __ a Electra Professional Level DS NE KS ETE 1 2 TEL ETJ I 1 SW TEL Figure 1 4 Single Line Telephones ETE 1HM 2J TEL ETJ 1HM 1 SW TEL Figure 1 5 Hotel Motel Telephones Introduction i I B 1 7 November 1998 1 ElectraProfessionallevel General Description Manual THIS PAGE INTENTIONALLY LEFT BLANK 1 8 i Introduction SECTION 1 Features A 1 A 2 A 3 A 4 A 5 A 6 A 7 A 8 A 9 A 10 A 11 A 12 A 13 B 1 B 2 B 3 BA B 5 B 6 C l c 2 c 3 FEATURES
4. 2 6 Telephone Adaptor 2 7 SLT F 1G 10 ADP The Single Line Telephone Adaptor provides an interface for a Single Line Telephone voice mail or similar device from an ESI C 8 11 KTU channel A maximum of four SLT F 1G 10 ADP adaptorscan be installed in a system SLT F 1G 20 ADP The Single Line Telephone Adaptor provides an interface for a Single Line Telephone voice mail or similar device from an ESI C 8 11 KTU channel The SLT F 1G 20 ADP can provide a loop open disconnect signal when main software version 2 72 or higher is used and the port is assigned as voice mail A maximum of four SLT F 1G 20 ADP adaptors can be installed in a system Doorphone Equipment DP D 1A Unit This unit is used as a doorphone to originate a tone signal to preassigned Multiline Terminals via a call button This unit is generally installed at front and rear doors of secured work areas The DP D 1A Unit can also be used as a I way room monitor to listen to an area A maximum of two weather resistant DP D 1A Units can be installed in a system Equipment November 1998 _Electra Professional Level ___General Description Manual THIS PAGE INTENTIONALLY LEFT BLANK General Description Manual Electra Professional Level I November 1998 SECTION 1 SECTION 2 INSTALLATION Reduced Installation Time The system uses modularity and connectorization throughout to reduce installation time and labor Most internal connections
5. Electra Professional Level General Description Manual ONE TOUCH FEATURE ACCESS One Touch Feature Access is provided with Multiline Terminals This feature allows Multiline Terminal users to make calls and access system features by pressing one key without going off hook first POWER FAILURE TRANSFER The Power Failure Transfer feature ensures that a customer always has access to the central office network during a power outage CO PBX line 1 is automatically transferred to a preselected Single Line Telephone The preselected Single Line Telephone can only be used during Power Failure Transfer conditions PRIME LINE ASSIGNMENT Prime Line Assignment allows a station user to go off hook and originate an outside call from the trunk assigned as the Prime Line without pressing the line key PRIVACY ON ALL CALLS The system provides Privacy On All Calls No station user may enter another s conversation unless allowed via Add On Conference Barge In Privacy Release or Voice Over Split PRIVACY RELEASE Multiline Terminal users can release the privacy on an outside call by pressing the FNC key and dialing 7 The privacy of an ongoing CO PBX call at that terminal is eliminated Another Multiline Terminal user can then simply press the same CO PBX line key at the terminal to join the conversation A maximum of three stations may participate Single Line Telephones can be included in a Privacy Release call by dialing the specified l
6. SECTION 4 SECTION 5 ESF H 10 KSU PSF H 20 PSU DTU 8 BK WH TEL DTU 16 t BK WH TEL DTU 32 DTU 32D ESF C 10 ETW 8 1 BK SW TEL ETW 16DC 1 BK SW TEL ription Manual _ Electra Professional Level1____ ENVIRONMENTAL CONDITIONS Temperature e Operating 50 F 104 F 10 C 40 C 1 Recommended Long Term 50 F 90 F 10 C 32 2 C Humidity Operating Humidity 10 90 noncondensing WEIGHTS AND DIMENSIONS Table 5 2 Weights and Dimensions 14 4 inches 360 mm 37 lbs 6 oz 17 kg 14 96 inches 380 mm 4 Ibs 13 oz 2 2 kg 4 4 inches 109 9 mm 4 4 inches 109 9 mm 2 Ibs 0 9 kg 2 Ibs 7 oz 1 1 kg BS 2lbs 7oz 4 4 inches 1 1 kg 109 9 mm Approximately 13 inches 9 lbs 325 mm 3 98 inches 101 mm 3 98 inches 101 mm BK WH TEL 4 4 inches 109 9 mm BKWH KSU 15 92 inches 398 mm 3 54 inches 90 mm 7 inches 177 mm 7 9 inches 210 mm 7 inches 177 mm 7 9 inches 210 mm 19 inches 475 mm 6 89 inches 175 mm 6 89 inches 175 nun __ November 1998 9 2 inches 230 mm 7 09 inches 180 mm 8 8 inches 223 7 mm 8 8 inches 223 7 mm 8 8 inches 223 7 mm 9 1 inches 229 mm 4 16 inches 104 mm 8 81 inches 223 mm 8 81 inches 223 mm 2 Ibs 7 oz 3 98 inches 18 07 inches 8 81 i
7. key or going off line EHT E Hardware Specifications 5 5 Electra Professional Level I General Description Manual SECTION 7 TONE PATTERNS Table 5 4 Tone Patterns Ringback Tone Tone Override Camp On Tone CO PBX Ring Tone 0 Lam f 1 M E o M ON Barge In Tone Voice Over 5 6 zn j i y Hardware Specifications General Description Manual Electra Professional Level I November 1998 SECTION 8 OUTSIDE LINE TYPE e 2 wire Loop Start Trunks SECTION 9 NETWORK AND CONTROL Control Section Control Stored program with distributed processing e Central Processor B bit microprocessor e Clock 8 MHz Multiline Terminal 4 bit 1 chip microprocessor SLT Adaptor 4 bit chip microprocessor Transmission Data Length From Multiline Terminal to Electronic Station Port 23 bits From Electronic Station Port to Multiline Terminal 23 bits Data Transmission Rates Between Electronic Station Port and Multiline Terminal 512 Kbits sec e Scanning Time for Each Multiline Terminal 64 ms I Network TDM Switching PCM p Law TDM Clock 2 048 MHz I TDM Slot Period 125 ys 32 TDM Data Bus 8 bits TDM Timeframe 125 ps Telephones Multiline Terminal Voltage 11 28 Vdc Maximum Current 200 mA Single Line Telephone Adaptor SLT F 1G 10 ADP SLT F 1G 20 ADP Standard 2500 Set 500 type network Nominal Current 30 mA Ring Signal 56 Vac RMS 20 Hz i
8. to become a Trunk to Trunk Unsupervised Conference by allowing the internal party to hang up The internal party may reenter the conference at any time The system allows a maximum of two Unsupervised Conferences u 2 USER PROGRAMMING CAPABILITY Station users can perform some programming functions at their stations Some of the features that are programmable from a station include Ring Tone Variation Ringing Features 2 17 November 1998 Electra Professional Level I General Description Manual v 2 v 3 v 4 v 5 Line Preference Feature Access and or One Touch keys Speed Dial or Direct Station Selection etc VOICE MAIL INTEGRATION The Voice Mail Integration feature provides the necessary interface between the system and a locally provided Voice Mail system When a station is forwarded to the Voice Mail system and a station calls the forwarded station the call goes directly to the individual s personal mail box The system can support a maximum of four ports for Voice Mail each port requires an SLT adaptor VOICE OVER SPLIT By dialing an Access Code a station user can voice override the conversation between another station user and an internal outside party When the conversation is interrupted the internal outside party cannot hear the Voice Over VRS AUTOMATIC MANUAL ANSWER This feature allows incoming outside CO PBX calls to be answered automatically by a voice recorded message After the incoming cal
9. 11 KTU and version 1 5 or higher software is required to support this feature A 9 AUTOMATIC CALLBACK After receiving a Call Waiting tone from a busy station Multiline Terminal users can set an Automatic Callback When both stations are idle the system signals the Automatic Callback originator first and after answered signals the called station A 10 AUTOMATIC DAY NIGHT MODE SWITCHING This feature allows the system to be programmed to switch automatically into and out of the Night Mode at a preprogrammed time This eliminates the need to manually set reset the Night Mode on a daily basis After a preprogrammed time the system automatically switches back to Day Mode A 11 AUTOMATIC HOLD The Automatic Hold feature works when a Multiline Terminal user presses a DSS key programmed for a station Doorphone key or Page Access while engaged in an outside call Multiline Terminal users engaged in an outside call use Automatic Hold by pressing a Feature Access key or One Touch key which is programmed for Direct Station Selection or Direct Paging Access This feature reduces the risk of accidentally disconnecting a call due to incorrect operation and simplifies access to various features by reducing the operational steps required A 12 AUTOMATIC REDIAL The Automatic Redial feature simplifies repetitive dialing to a busy or no answer party When receiving a busy tone or no answer while attempting to make an outside call CO PBX the
10. Adaptor Softkeys Speed Dial Station Speed Dial System Station Camp On Station Hunting Station Message Detail Recording SMDR Step Call Store and Repeat Stored Hookflash Synchronous Ringing Features ________ kElectra Professional Level T I T 2 T 3 T 4 T 5 T 6 T 7 U I u 2 V 1 v 2 v 3 v 5 Tenant Service Three Minute Reminder Timed Alarm Tone Override Trunk Queuing Trunk to Trunk Transfer Two Color LEDs ss Unsupervised Conference Tandem User Programming Capability v Voice Mail Integration Voice Over Split VRS Automatic Manual Answer VRS Hold Message VRS Internal Message November 1998 November 1998 Electra Professional Level I General Description Manual THIS PAGE INTENTIONALLY LEFT BLANK 24 Features General Description Manual Electra Professional Level I November 1998 SECTION 2 FEATURES DESCRIPTION C3 A 1 ADD ON CONFERENCE The Add On Conference feature allows a conference call with a maximum of four parties with various combinations of CO PBX lines and stations This increases efficiency by allowing multiple parties to enter into a conversation Up to two 4 party conferences are allowed with no more than two outside lines per conference A 2 ALL CALL PAGE The All Call Page feature allows simultaneous paging internal and external of all idle Multiline Terminals in a system over their built in speakers and over the External Paging speaker
11. Multiline Terminal user can activate this feature The system periodically redials the party s number while the station user monitors the call for completion A 13 AUTOMATIC RELEASE The Automatic Release feature releases the outside line circuit when an outside party has abandoned the call For this feature to work the CO PBX providing the outside line must provide a timed disconnect signal B 1 BACKGROUND MUSIC EXTERNAL SPEAKER Background Music BGM is provided to the locally provided external paging speaker Background Music to the external speaker will be interrupted during an external page B 2 BACKGROUND MUSIC MULTILINE SPEAKER Multiline Terminal users can listen to music through the station speaker when the station is idle General Description Manual Electra Professional Level I November 1998 B 3 BARGE IN This programmable feature allows selected Multiline Terminal users in the system to override another Multiline Terminal user s conversation with or without alerting that station user programmable This feature does not apply to Private Lines B 4 BATTERY BACKUP SYSTEM MEMORY A battery is provided to retain System Program Memory in the event of a power outage A fully charged battery will maintain system memory for approximately 18 months System Data Speed Dial Memories and Clock Calendar are among the functions protected by the backup battery When power is restored the system will return to nor
12. Rating 1A 24 Vdc 150 mA 48 Vdc THIS Electa Professional PAGE IS INTENTIONALLY LEFT BLANK Hardware Specifications Y
13. Two RJ11 connectors ESI C 9 11 KTU One S position connector A 2B pair 12 position connectors can be used to support these KTUs NEC provides these connectors with the system Hardware Specifications 5 1 November 1993 Electra Professional Level1 General Description Manual Maximum loop resistance and cable length using 24 AWG are listed in the following table Table 5 1 Multiline Terminal Loop Resistance and Cable Length kasa Maximum Feet Maximum Feet Maximum by Twisted by Twisted Terminal or Adaptor Loop 1 Pair Cable 2 Pair Cable Resistance Note 1 The length for the specified SLT Adaptor is the length between the ESI KTU and the SLT Adaptor Note 2 When additional length is required between the EST and the Multiline Terminal or the SLT Adaptor use twisted 2 pair cable The following types of cabling are required for the equipment listed below 1 Multiline Terminal Twisted I pair Single Line Telephone Twisted I pair MOH BGM Source Hi fi type shielded audio cable External Amplifier Hi fi type shielded audio cable Doorphones Twisted l pair SECTION 3 POWER REQUIREMENTS AC Input for PSF C 10 PSU e 120Vac 10 e 60Hz 10 Single Phase Maximum Current 2 3A A dedicated outlet separately fused and grounded is required Power Dissipation Maximum RMS Current 0 6A I Watts Used Idle 20w I Watts Used Maximum 52W Hardware Specifications
14. are made with plug and jack connections In addition to reducing the labor required for installation the use of modularity and connectorization increases reliability No wiring changes are made in the KSUs and all connectors are factory tested The power supply unit and the battery backup unit comes installed in the KSU and allow easy connection to additional battery backup units Connection to telephones outside lines and other external devices are made via telephone cable connectors Resident System Program A Resident System Program is provided when the system first receives power The CPU scans the KSU and recognizes the KTUs and Multiline Terminals that are connected to the system Standard values called default values are assigned in System Programming for all system and device parameters This allows the system to operate immediately after initialization before programming is done The assignments provided by the Resident System Program can be altered to fit the requirements of a particular installation The means of changing programming assignments is the function of one or two preassigned Multiline Terminals Flexible Line keys and the dial pad are used to enter new values while the display provides the necessary information for programming Multiline Terminals and Single Line Telephones A variety of telephones can be connected to satisfy the requirements of a particular installation All Multiline Terminals are fully modula
15. epe tad 5 7 Section 9 Network and Control 00 5 7 Section 10 Dialing Specifications reia AAA Ie TETEK ne t d a RADA TACA 5 8 Section 11 External Equipment Connection ooh 5 9 Table of Contents 1 November 1998 Electra Professional Level1 5 1 5 2 5 3 5 4 ii LIST OF FIGURES General Description Manual Electra Professional Level I RSU ii 1 3 Electra Professional Multiline Terminals inn 1 4 Electra Elite Multiline Terminals inn 1 6 Single Line Telephones 31 054 karroa ea eee ree pe en AAA i ea naa Agee la aa SA 1 7 Hotel Motel Telephones inna 1 7 LIST OF TABLES Multiline Terminal Loop Resistance and Cable Length ro 5 2 Weights and DIMENSIONS isla e ee eee e Ped ex Fox eu eet ana NN Na 5 3 Multiline Terminal LED Flash Patterns III 5 5 Tone Patterns pe ta EN ege t recep CUN Oe E sees 5 6 Table of Contents General Description Manual Electra Professional Level I November 1998 SECTION 1 CORPORATE OVERVIEW Founded in 1899 NEC is the only corporation in the world to be consistently ranked among the top 10 vendors of computers communications and integrated circuits NEC America Inc a subsidiary of NEC Corporation was founded in 1963 From that single sales office in downtown Manhattan NEC now has multiple sales and service locations to serve all of the United States Canada and Puerto Rico with a diverse
16. portfolio of telecommunications products NEC America was the first telecommunications manufacturer to offer skinny wire and digital key telephone systems SECTION 2 SYSTEM OVERVIEW The Electra Professional Level I system is a complete communications system which enhances productivity and controls costs Its design objectives were based on four E s Easy to Install Easy to Maintain Easy to Expand and Easy to Use all at a reasonable price The Electra Professional Level I system like all NEC communications products is user friendly reliable and cost effective e Easy to Install With the Electra Professional Level I system NEC has reduced the number of hardware e components making the system easier to install For convenience and versatility end user d programming is provided for some system features Easy to Maintain If power is lost the Electra Professional Level I system will continue to function for approximately 10 minutes or until power is restored a Easy to Expand The Electra Professional Level I system offers a basic Key Service Unit KSU plus expansion modules providing easy and cost effective growth The Electra Professional Level I KSU ESF C 10 offers four CO PBX lines and eight stations The expansion modules COI C 2 10 COI C 2A 10 and ESI C 8 11 KTUs can be added to expand the system to a maximum of eight CO PBX lines and 16 stations The system software version 3 0 or higher is required to exp
17. Attendant Positions can be used to program up to 80 System Speed Dial memories Forty of the System Speed Dial memories may be set to override or not override Code Restriction assignments Each System Speed Dial buffer may contain a maximum of 24 digits STATION CAMP ON The Station Camp On feature allows a call to be transferred to a busy station Pressing the TRF key sends a distinct tone Camp On tone to the busy station where the CO PBX call was transferred When the busy station becomes idle that Multiline Terminal will ring and be connected to the waiting camped on call If the camped on call is not answered within a preprogrammed time period it recalls to the originating station STATIONHTJNTING The Station Hunting feature routes calls to multiple stations that are preset to forward to other stations within a Station Hunt Group When a station number programmed as a Station Hunting Master Number is dialed and this station is busy the call is distributed to the next station that is programmed to answer STATION MESSAGE DETAIL RECORDING SMDR An optional SMDR C 10 KTU provides detailed external call records of system telephone usage This supports cost control by identifying telephone users trunk usage digits dialed etc SMDR enables connection of call accounting equipment that provides a means for auditing local telephone usage STEP CALL If the caller receives a call waiting tone during an internal call the caller may acc
18. Feature Access Keys User Programmable Flexible Line Keys Flexible Ringing Assignment Flexible Station Numbering Plan Flexible Timeout Full Handsfree Operation G General Purpose Relays H Handset Microphone Control Handsfree Answerback Handsfree Dialing and Monitoring Headset Connection via ADA D W BK SW Unit Hold Free Transfer Hold With Recall Exclusive and Non Exclusive Howler Tone Service I Hold Indication Incoming Call Identification Internal Voice Tone Signaling Internal Zone Paging Meet Me Use Indication K Key Function Multi Function Registration L 2 L 3 M I M 2 M 3 N 1 N 2 N 3 o 1 0 2 P 1 P 2 P 3 P 4 P 5 P 6 P 7 L Large LED Indication Last Number Redial LNR SPD Key M Microphone Control Multiple Trunk Groups Music On Hold N Nesting Dial Night Chime Night Transfer Q Off Hook Ringing One Touch Feature Access P Power Failure Transfer Prime Line Assignment Privacy on All Calls Privacy Release Private Lines Programming From Multiline Terminals Push Button Dial DTMF or DP Features R 1 R 2 R 3 R4 R 5 R 6 S 8 s 9 s 10 s 11 s 12 s 13 s 14 iption Manual R Recall Key Resident System Program Restriction Outgoing Ring Tone Variation Ringing Line Preference Room Monitor Terminal S Save and Repeat Seized Trunk Number Display Single Line Telephone Access SLT
19. INCOMING CALL IDENTIFICATION The Incoming Call Identification feature identifies incoming calls on Multiline Terminals equipped with an LCD Internal calls are identified by showing station number I 3 INTERNAL VOICE TONE SIGNALING The Internal Voice Tone Signaling feature allows Multiline Terminal users to be signaled on incoming internal calls by voice announcement or by ringing based on System Programming The caller can dial an additional digit to switch a voice announcement call to a ringing call or switch a ringing call to voice announcement This feature allows Voice Tone switching from the calling side I 4 INTERNAL ZONE PAGING MEET ME The Internal Zone Paging feature enables call announcements to be made into large areas without external equipment being installed Three zones consisting of Multiline Terminals can be separately paged over their internal speakers or all zones can be paged at once Any station user within the called zone can answer the page and speak privately to the originator of the page with the Meet Me feature I 5 I USE INDICATION The I Use Indication feature provides a green LED indication for the line being used on Multiline Terminals Other busy line keys are shown with red LEDs This enables quick identification of the line being used K 1 KEY FUNCTION MULTI FUNCTION REGISTRATION The system can be set as either a Key Function KF or a Multi Function MF telephone system This feature is set on th
20. KTU supports two outside CO PBX lines and provides circuitry for ring detection holding and dialing The outside lines can be any combination of loop start DTMF or Dial Pulse dialing trunks One COI C 2 10 KTU can be installed in the KSU COI C 2A 10 BTU The Central Office Interface KTU complies with UL 1459 9nd Edition requirements Electrical fuses posistors are built into this KTU The COI C 2A 10 KTU supports two outside CO PBX lines and provides circuitry for ring detection holding and dialing The outside lines can be any combination of loop start DTMF or Dial Pulse dialing trunks One COI C 2A 10 KTU can be installed in the KSU software version 3 00 or higher is required General Description Manual_________ Electra Professional Level I November 1998 24 Optional Key Telephone Units PBR C 4 11 KTU The Push Button Receiver PBR 4 Channel KTU detects and translates DTMF tones received by the Automated Attendant and generated by Single Line Telephones modems facsimile machines etc The interface slots can accommodate one PBR C 4 11 KTU for a maximum of four circuits per system VRS C 1 11 KTU The Voice Recording Service KTU provides voice recording messages for Automated Attendant internal stations manual messages hold messages and automatic manual answering of incoming CO PBX calls by a voice recorded message One VRS C 1 11 KTU can be installed in the KSU SMDR C 10 KTU The Station Me
21. LIST A Add On Conference All Call Page Alphanumeric Display Ancillary Device Connection Answer Hold Answer Key Attendant Positions Automated Attendant Automatic Callback Automatic Day Night Mode Switching Automatic Hold Automatic Redial Automatic Release B Background Music External Speaker Background Music Multiline Speaker Barge In Battery Backup System Memory Battery Backup System Power Busy Lamp Field on Multiline Terminals C Callback Request Call Forward All Calls Call Forward Busy No Answer Call Pickup c 5 C 6 c 7 C 8 c 9 c 10 c 11 D I D 2 D 3 D 4 D 5 D 6 D 7 D 8 D 9 D 10 E l E 2 E 3 E 4 E 5 E 6 Call Transfer Class of Service Clock Calendar Display Code Restriction CO PBX Digit Restriction Consecutive Speed Dial Cordless Telephone Connection D Delayed Ringing to Voice Mail Dial O for Attendant Direct Paging Access Direct Station Selection Distinctive Ringing Door Lock Release Door Monitor Phone Do Not Disturb DP to DTMF Switching Drop Key E Elapsed Call Timer Electronic Volume Control Equal Access Accommodation External Paging Meet Me External Ring Control External Tone Ringer via External Speaker November1998________________ Electra Professional Levell_________ General Description Manual F 1 F Z F 3 F 4 ES F 6 F 7 G 1 H I H 2 H 3 H 4 H 5 H 6 H 7 I 1 1 3 1 4 I 5 Facsimile Connection
22. RTANT SAFEGUARDS FOR BATTERY DISPOSAL The product that you have purchased contains a rechargeable battery The battery must be recycled or disposed of properly At the end of its useful life under various state and local laws it may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for recycling options or proper disposal Nickel Cadium or sealed lead batteries must be returned to a federal or state approved Nickel Cadium or sealed lead battery recycler This may be where the batteries were originally sold or a local seller of automotive batteries In Minnesota call 1 800 225 PRBA if further disposal information is required or call 1 800 232 9632 for further information BATTERY AND PACRAGE LABELING CONTAINS NICREL CADMIUM BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL VVASTE CONTAINS SEALED LEAD BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY MUST NOT BE DISPOSED OF IN MUNICIPAL VVASTE General Description Manual Electra Professional Levell November 1998 TABLE OF CONTENTS CHAPTER 1 INEFRODUGCTION Gia Peer UI er E core KA Bie le a 1 1 Section 1 Corporate Overview diluiti nata 1 1 Section 2 System Overview urlo ade TA id Section 3 System Description 0 ccc eee eee cece eee E nen eem nee 1 2 CHAPTER 2 gt BEATURES rie wea eise ee pa AR era 21 Section Feature
23. TEL Comparison of Electra Professional and Electra Elite Terminals The Electra Professinal terminals and Electra Elite terminals have similar capabilities However there are a few differences which are listed below 1 4 Electra Elite Multiline Terminals use the green red pair at the wall jack instead of the yellow black pair used with the Electra Professional Multiline Terminals The Electra Professional ETW 8 and Electra Elite DTU 16D have the same line capacities The Electra Professional ETW 16DC and Electra Elite DTU 16D have the same line capacities The Electra Elite DTU 32D has four fewer One Touch keys when compared to the ETW 16DD 1 The Electra Elite Multiline Terminal provides the full duplex speakerphone option with push to mute capability The Electra Elite Multiline Terminal has a builit in headset jack The Electra Elite Multiline Terminal has a built in wall mount unit The Electra Elite Multiline Terminal has a longer handset cored 12 feet The Electra Elite Multiline Terminal has snap in opiton units for easy installation The FNC key on the Electra Professional Multiline Terminal performs the same operation as the Feature key on the Electra Elite Multiline Terminal The LNR SPD key on the Electra Professional Multiline Terminal performs the same operation as the Redial key on the Electra Elite Multiline Terminal Handset Headset Mute is not supported on Electra Elite Multiline Terminals
24. Thank you for buying our product We work very hard to bring you guality media Our products are encrypted to avoid unauthorized reproduction You can still view and print any page you like Blue Cargo LLC is the sole copyright owner of this product If you purchased this from anyone other than Blue Cargo LLC Please send me an email at bluecargollc hotmail com NEC lectra PROFESSIONAL LEVEL GENERAL DESCRIPTION MANUAL November 1998 NEC America Inc ND 021201 Issue 5 THIS MANUAL SUPPORTING DOCUMENTS This General Description Manual provides general information about the Electra Professional Level I system its features configuration service features specifications and standards This General Description Manual will serve as a valuable tool when selecting a customized configuration for your specific reguirements In addition to the General Description Manual the Electra Professional Level I system is supported by the following manuals Electra Professional Level I Features and Specifications Manual Stock No 722001 Provides expanded descriptions of each feature that are available to the Electra Professional Level I system In addition the Features and Specifications Manual provides Station Applications Operating Procedures and Service Conditions Electra Professional Level I Installation Service Manual Stock No 722002 Designed and developed for the Se
25. This enables a person away from their desk but within hearing distance of a Multiline Terminal or external speaker to respond to the paging call A 3 ALPHANUMERIC DISPLAY The 16 key Multiline terminals are each eguipped with a 16 character by 2 line Liguid Crystal Display LCD These displays are used to provide information such as date time elapsed call time on outside calls digits dialed internal calling party number and Speed Dial entries A 4 ANCILLARY DEVICE CONNECTION The Ancillary Device Connection feature allows installation of selected peripheral ancillary devices such as an amplified handset headset or external speakerphone for use on any Multiline Terminal with an optional ADA 1 W BK SW Unit This feature enhances operation for which the peripheral devices are designed A headset frees the EE user s hands for order entry checking files etc In addition an ADA 2 W BK SW 5 Unit allows connection of single line eguipment such as a cordless Single Line Telephone modem facsimile machine automatic dialer or answering machine Version 2 0 or higher software is required to install an ADA 2 W BK SW Unit A 5 ANSWER HOLD The Answer Hold feature enables Multiline Terminal users to answer incoming ringing calls on a CO line key by pressing the flashing ANS key If the Multiline Terminal user is already engaged in a call the first call is automatically placed on Non Exclusive Hold when the second call is answ
26. and beyond six CO PBX lines Easy to Use The Electra Professional Level I system is Centrex compatible allowing maximum flexibility and ease of use One Touch key access can be programmed for most features including Centrex options and Speed Dial capabilities Voice Mail integration and Automated Attendant gives the system that personal touch so important in a well run business Most types of communication equipment can be connected to the system including facsimile machines and modems Introduction November 1998 Electra Professional Level I General Description Manual SECTION 3 e User Interface The Electra Professional Level I system offers a choice of six terminals available in black and soft white an 8 line key and a 16 line key display type with and without DSS BLF keys Speakerphones are standard providing full handsfree operation The large Liquid Crystal Display LCD provides call status data and programming information SYSTEM DESCRIPTION The Electra Professional Level I system is based on a fixed port concept A total of 24 ports can be equipped Telephones outside lines and other circuits and devices are supported by the KSU The maximum number of devices that can be supported by the system include e Fixed Ports 24 max e Outside CO PBX Lines 8 max e Multiline Terminals 16 max e Internal Talk Paths Multiline Terminal Non Blocking e Single Line Telephone Adaptors 4 max Each Single Lin
27. e Telephone adaptor uses a Multiline Terminal port e Facsimile Connection max Design Technologies e Non blocking time division switching for Multiline Terminals e Stored program control e Distributed processing based on the use of microprocessors Design Goals e Modular Growth e Variety of Terminals e Ease of Use The Electra Professional Level I system is a microprocessor based stored program controlled digital communication system using the Pulse Code Modulation PCM technique The system is composed of a central equipment cabinet and telephones located throughout the installation site The central equipment cabinet is composed of the Key Service Unit KSU One RSU is required for each system as shown in Figure 1 Electra Professional Level I RSU The KSU is designed for modular growth It can be wall mounted and quickly interconnected Printed circuit boards called Key Telephone Units KTUs are available to provide interface to equipment that is external to the KSU Interface KTUs are installed in the KSU to support the various telephones outside lines and f i other devices or features The Basic KSU provides the interface to four CO PBX lines and eight E LA stations The KSU can be expanded to accommodate up to eight CO PBX lines and 16 stations Introduction General Description Manual Electra Professional Levell 0 November 1998 N TTI TIT ATL TREAT TUUM NN Figure 1 1 Electra Prof
28. e external page DIRECT STATION SELECTION The Direct Station Selection DSS feature allows all Multiline Terminal users to make station calls by pressing only one key DISTINCTIVE RINGING The Distinctive Ringing feature distinguishes between internal and incoming outside calls This feature provides one distinct type of CO audible signal DOOR LOCK RELEASE A locally provided door lock can be released from any Multiline Terminal in the system via a software controlled relay An external relay locally provided receives a dry contact closure from the basic KSU when the station user engaged in a doorphone call dials the Access Code Single Line Telephones cannot access the Door Lock Release feature DOOR MONITOR PHONE Up to two optional Doorphone DP D 1A Units can be installed in the system These units can provide 2 way communication with a location such as a front door area or listen to an area as a Room Monitor When the unit is used as a Doorphone assigned Multiline Terminals can be signaled when the Doorphone key is pressed Any Multiline Terminal in the system can be used to originate or answer the call and talk with the person at the Doorphone Single Line Telephones can only be used to originate doorphone calls When the unit is used as a Room Monitor any station can be used to access the unit and listen to the area where the monitor is located DO NOT DISTURB The Do Not Disturb DND feature temporarily elimina
29. e main board in the basic KSU at the time of installation L 1 LARGE LED INDICATION All Multiline Terminals are equipped with a Large LED to indicate an internal call voice mail messages VRS messages or an outside call 2 12 Features General Description Manual Electra Professional Levell November 1998 L 2 LAST NUMBER REDIAL The Last Number Redial feature is used to redial the last outside number dialed by pressing the LNR SPD key and pressing the key This is useful when a Busy or No Answer is received when trying to place a call The Trunk Access Code is stored with the number L 3 LNR SPD KEY Station users can redial the last CO PBX outside number they dialed by pressing the LNR SPD key and pressing the key Users can also access Speed Dial by pressing the LNR SPD key and dialing the Speed Dial buffer number M 1 MICROPHONE CONTROL The Microphone Control feature allows microphone control with status indication on all Multiline Terminals A programmed line key or Trunk Group Access Code is used to mute the microphone for privacy during incoming voice announcement calls and during calls using the built in speakerphone M2 MULTIPLE TRUNK GROUPS The Multiple Trunk Group feature allows a maximum of three Trunk Groups to be assigned Each group can have a separate Access Code Assigning Trunk Groups provides differentiation of different types of outside trunks With Tenant Service different tenant
30. em is programmed to accommodate the individual site reguirements RESTRICTION OUTGOING The Restriction Outgoing feature denies stations the capability to originate outside calls on aper station or per trunk basis At stations where outgoing access is denied users can continue to answer incoming calls pick up held calls and place or receive internal calls The number of digits dialed on CO PBX lines may also be restricted on a per station basis RING TONE VARIATION Multiline Terminal usersmay choose one of three ringing tone freguencies low medium or high The tone choice may be selected at each Multiline Terminal or by off line programming at port 10 or 11 The tone volume is variable and may be adjusted at each Multiline Terminal RINGING LINE PREFERENCE The Ringing Line Preference feature allows Multiline Terminal users to answer any line that is ringing by going off hook without having to press the ANS key or the Flexible Line key associated with the ringing line ROOM MONITOR TERMINAL By dialing an Access Code a Multiline Terminal user can monitor the room area around another Multiline Terminal in the system Only one terminal at a time can be active as a Room Monitor Terminal SAVE AND REPEAT The Save and Repeat feature allows a Multiline Terminal user to save the last number dialed in system memory for reuse SEIZED TRUNK NUMBER DISPLAY The Seized Trunk Number Display feature displays the telephone number as
31. ered Answer Hold is particularly useful at Attendant Positions or other central answering positions Use of the ANS key speeds call handling while Answer Hold prevents accidental call dropping A 6 ANSWER KEY Multiline Terminals are equipped with an ANS key and an associated LED The ANS key LED flashes when the Multiline Terminal user receives an incoming outside ringing call in the same tenant When multiple calls are received the ANS key is used to pick up the first call The ANS key continues flashing until the last unanswered call is answered Pressing the ANS key during a call will hold the current call and allow the next call to be answered A 7 ATTENDANT POSITIONS The Attendant Positions feature allows assignment of Multiline Terminals to serve as Attendant Positions in the system These positions have access to distinct Attendant features Attendant features such as setting Night Mode and System Speed Dial memory programming apply A EE Eu I Gt I I enni Features 9 5 November 1998 Electra Professional Level I General Description Manual A 8 AUTOMATED ATTENDANT The Automated Attendant answers incoming CO PBX calls and sends a greeting message for calling parties When the caller enters a I digit number from the dial pad as instructed in the greeting message the Automated Attendant then transfers the call to a designated station or a group of stations This feature requires installation of a VRS C 1 11 KTU and PBR C 4
32. ess the next available station number in the same 10s group e g 10 19 20 29 by dialing the digit 1 default The next higher station number that is available is accessed by the system STORE AND REPEAT The Store and Repeat feature allows a Multiline Terminal user tg store any dialed telephone number into memory while talking on a CO PBX line for later use STORED HOOKFLASH The Stored Hookflash feature allows any Multiline Terminal user to store a hookflash in a Speed Dial buffer that allows one step access to certain Centrex or PBX features Features o G General Description Manual Electra Professional Level 1 November 1998 s 14 SYNCHRONOUS RINGING The Synchronous Ringing feature provides CO PBX incoming ringing synchronized with the incoming ringing pattern from a Central Office or PBX T 1 TENANT SERVICE Tenant Service provides the capability to subdivide the system into a maximum of four Tenants Each Tenant may have its own outside line access T 2 THREE MINUTE REMINDER This feature provides the Multiline Terminal user who has originated or answered an outside call a tone reminder every three minutes This feature provides the user with an indication of the length of the call T 3 TIMED ALARM A Timed Alarm reminder may be set at any Multiline Terminal At the programmed time the system automatically signals the station at which the alarm was set T 4 TONE OVERRIDE Multiline Terminal user
33. essional Level I RSU The Electra Professional Level I system allows a variety of telephones to be connected to the system The different needs of the customer may require various types of telephones A following Electra Professional and Electra El ite telephones can be installed in the system Electra Professional Terminals e 8 line Multiline Terminal without display available in black ETW 8 1 BK TEL and soft white ETW 8 1 SW TEL e 16 line Multiline Terminal with display available in black ETW 16DC 1 BK TEL and soft white ETW 16DC 1 SW TEL e l amp line Multiline Terminal with display and DSS keys available in black ETW 16DD 1 BK TEL and soft white ETW 16DD 1 SW TEL e Single Line Telephone with DTMF dial with or without a message waiting lamp Introduction Electra Elite Terminals 8 line Multiline Terminal without display available in black DTU 8 BK TEL and soft white DTU 8 WH TEL 16 line Multiline Terminal without display available in black DTU 18 BK TEL and soft white DTU 16 WH TEL 16 line Multiline Terminal with display available in black DTU 16D BK TEL and soft white DTU 16D WH TEL 32 line Multiline Terminal without display and 16 programmable One Touch Xeys available in black DTU 32 BK TEL and soft white DTU 32 WI D TEL 32 line Multiline Terminal with display and 16 programmable One Touch keys DTU 32D BK TEL and soft white DTU 32D WH
34. formation must be provided to the telephone company 1 Your telephone number 2 FCC registration number If the system is to be installed as a Key System no dial access to outside lines use the following number AY5THA 74138 KF E If the system is to be installed as a Multi Function System dial access use the following number AY5THA 74139 MF E Ringer equivalence number 2 0B USOC jack required RJ11C RJ21X Facility Interface Code FIC 02LS2 If the system is malfunctioning it may also be causing harm to the telephone network The telephone system should be disconnected until the source of the problem can be determined and the repairs can be made If this is not done the telephone company may temporarily disconnect service RADIO FREOUENCY INTERFERENCE HEARING AID COMPATIBILITY SERVICE REOUIREMENTS UL REGULATORY INFORMATION In compliance with FCC Part 15 rules the following statement is provided IMPORTANTNOTE This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the Installation Service Manual may cause interference to radio communications This eguipment has been tested and approved for compliance with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Opera
35. higher software is required for this feature FEATURE ACCESS KEYS a USER PROGRAMMABLE The User Programmable Feature Access keys and One Touch keys on the Multiline Terminals are used to directly access system features instead of dialing Access Codes FLEXIBLE LINE KEYS The unused CO PBX line keys on each Multiline Terminal can be reassigned and used for other features The line keys can be reassigned as Direct Station Selection Speed Dial and or Feature Access keys FLEXIBLE RINGING ASSIGNMENT Incoming outside CO PBX calls may be programmed to ring at specified stations Separate day and night incoming ring assignments are available Features General Description Manual Electra Professional Levell________ November 1998 F 5 F 6 F 7 H 5 Features FLEXIBLE STATION NUMBERING PLAN A Flexible Station Numbering Plan is automatically assigned by the Resident System Program when the system power is first turned on The Flexible Station Numbering Plan may be changed via System Programming to fit the customer s needs FLEXIBLE TIMEOUT The Flexible Timeout feature provides a variety of timeouts in the Resident System Program in order to allow the system to operate without initial programming The system timeouts can be changed to meet the customer s needs according to the reguirements of the system application FULL HANDSFREE OPERATION Full Handsfree capability is included with all Multiline Terminals for i
36. ine seizure Access Code PRIVATE LINES The system allows two outside lines to be programmed as private Only the Multiline Terminal that has been programmed for a Private Line can have access to that line The LED status indication for the Private Line does not appear on any other Multiline Terminal PROGRAMMING FROM MULTILINE TERMINALS System Programming can be performed from designated Multiline Terminals with an LCD in the first two electronic station ports Some programming changes can be entered while the system is operating other programming changes will occur when the affected telephones and circuits are idle PUSH BUTTON DIAL DTMF OR DP The Push Button Dial DTMF or DP feature is provided on all Multiline Terminal stations for simplified and faster calling Trunks are assigned on a per trunk basis to generate either Dual Tone Multi Frequency DTMF or Dial Pulse DP dialing signals RECALL KEY The RECALL Key feature is used to generate a hookflash to access features provided by the outside exchange or to abandon a call while retaining the outside line for origination of another call Each Multiline Terminal is equipped with a RECALL key Features Features R 3 R 4 R 6 s 2 s 3 RESIDENT SYSTEM PROGRAM When power is supplied to the system the hardware configuration is scanned and Resident System Program default values are assigned This enables immediate Operation even before the syst
37. ines which provide access to Specialized Common Carriers SCC EXTERNAL PAGING MEET ME The External Paging Meet Me feature provides External Paging to guickly locate personnel A I way amplifier must be installed to provide this feature An external speaker can be installed in a noisy area where a terminal would not be appropriate External Paging enables emergency announcements to be made to the area guickly The Meet Me feature allows the paged party to respond guickly to the paged call EXTERNAL RING CONTROL The External Ring Control feature is provided with the basic KSU It provides an interrupted relay contact closure during incoming CO PBX calls to a control relay locally provided that can be used for controlling a tone source or loud ringing bell This feature is used for loud ringing in noisy locations or for a wide area coverage It can be set for Day mode EXTERNAL TONE RINGER VIA EXTERNAL SPEAKER An External Ringer can be made available through the common use of the External Paging Speaker and a built in tone source An interrupted tone 440 480 Hz at a rate of 1 sec ON 2 sec OFF is provided External paging takes priority over the Tone Ringer FACSIMILE CONNECTION FAX C 1 11 KTU provides for the direct connection of a locally provided facsimile machine Additional dedicated CO PBX lines are not required for the facsimile to operate The facsimile shares usage of the fourth CO PBX terminated line Version 2 0 or
38. ing volume control data jack and Message Waiting Lamp Each terminal requires a SLT F 1G 10 ADP or SLT F 1G 20ADP This terminal is available in soft white only ADA W BEY SW Unit The ADA 1 W BK SW Unit Ancillary Device Adaptor provides the Multiline Terminal with connection for a headset external speakerphone or other ancillary devices An ADA D W BK SW Unit can be installed in any Multiline Terminal This Multiline Terminal comes in two colors black ADA D W BK and soft white ADAQ W SW A maximum of 16 ADA D W BRY SW Units can be installed in a system one per Multiline Terminal ADA 2 W BK SW Unit The ADA S W BK SW Unit Ancillary Device Adaptor provides the Multiline Terminal with connection for single line equipment such as a cordless telephone Single Line Telephone modem facsimile machine or answering machine An ADA B W BK SW Unit can be installed in any Multiline Terminal This Multiline Terminal comes in two colors black ADA D W BK and soft white ADA D W SW A maximum of 16 ADA B W BE SVV Units can be installed in a system one per Multiline Terminal WMU W BK SW Unit The WMU W is a universal Wall Mount Unit which can be used to mount any Multiline Terminal on a wall This Multiline Terminal unit comes in two colors black WMU W B and soft white WMU W SW Equipment ATN General Description Manual Electra Professional Level I November 1998
39. ion of the headset HOLD FREE TRANSFER This feature allows Multiline Terminal users to complete a transfer of a CO PBX call to another station without pressing the HOLD key November 1998 Electra Professional Level I General Description Manual H 6 HOLD WITH RECALL EXCLUSIVE AND NON EXCLUSIVE Station users can place a call on Hold freeing the station for other calls Multiline Terminal users can use either Exclusive Hold a held line can only be picked up at the station that put the line on hold or Non Exclusive Hold a held line can be picked up at any station that has access to that line Single Line Telephone users can only place calls on Exclusive Hold A call on hold for longer than a preprogrammed interval generates a recall at the originating station When the recalled station is idle an audible signal and an LCD indication if equipped is provided indicating which line is recalling H 7 HOWLER TONE SERVICE The Howler Tone Service feature provides a Howler Tone when a station has been left off hook after a call has been completed or after going off hook This feature is for Multiline Terminals and Single Line Telephones I l I HOLD INDICATION The I Hold feature provides a green LED indication for calls held at a station using a Multiline Terminal Other stations with the same line appearance will provide a red LED indication This feature allows easy identification of calls that were placed on hold at a station I 2
40. l is answered one of three voice recorded messages night day weekend is played to the outside party After the voice recorded message is completed the outside party is disconnected Manual Answer is activated by a station user while off hook on a CO PBX call The selected CO PBX line is answered by a recorded message and then placed on hold VRS HOLD MESSAGE With a VRS C 11 KTU installed a customized hold message up to 120 seconds can be sent to the outside party when the CO PBX call is placed on hold After the message is sent to the outside party Music On Hold is provided until the held call is picked up Version 2 0 or higher software is required for this feature VRS INTERNAL MESSAGE This feature allows any internal Multiline Terminal user to record and store a voice message A user can send a recorded message to any other internal Multiline Terminal within the system The Multiline Terminal receiving the message receives a visual prompt to indicate a recorded voice message has been received Features General Description Manual Electra Professional Level I November 1998 SECTION 1 EQUIPMENT LIST Kes Service Units and Power Supply Units ESF C 10 KSU System KSU with PSF C 10 PSU and batteries Includes circuitry for Tone Generator TNG Central Processing Unit CPU 4 channel Central Office Interface 8 channel Station Interface Conference External Paging Power Failure Transfer two Doorphones MOH BGM and fo
41. lock Calendar Installation Programming and Maintenance Overview General Description Manual Electra Professional Level I November 1998 go IR SECTION 1 SYSTEM CAPACITY The central equipment of this system is composed of up to four units KSU 4 CO PBX lines 8 stations KSU COI C 2 10 6 CO PBX lines 8 stations KSU COI C 2 10 KTU COI C 2A 10 KTU 8 CO PBX lines 8 stations RSU ESI C 8 11 KTU 4 CO PBX lines 16 stations RSU COI C 2 10 ESI C 8 11 KTU 6 CO PBX lines 16 stations RSU COI C 2 10 KTU COI C 2A 10 KTU ESI C 8 11 KTU 8 CO PBX lines 16 stations OQ ta fot po Some of the capacities of the Electra Professional Level I system are Multiline Terminal Equipment KSU 8 stations maximum KSU Expansion KTU 16 stations maximum Single Line Telephone Adaptor 4 stations maximum total per system um Note Single Line Telephone adaptors use Multiline Terminal ports C 5 Tenant Tenant Groups 4 maximum System Speed Dial Total Per System 80 numbers 24 digits each Station Speed Dial Total Per System 20 numbers each station 24 digits each number SECTION 2 CABLING REQUIREMENTS The following KTUs are equipped with quick connectors for connection to the Main Distribution Frame MDF ESF C 10KTU One S position one 4 position two 2 position and five 4 CO lines 1 PFT RJ11 connectors COI C 2 10 KTU Two RJ1 1 connectors COI C 2A 10 KTU
42. mal operation B 5 BATTERY BACKUP SYSTEM POWER A built in battery provides complete system operating power for approximately 10 minutes during commercial power outages If optional locally provided batteries are connected and fully charged full system operation can be maintained for an extended time period Actual length of time will depend on system configuration traffic conditions and the capacity of the batteries being used B 6 BUSY LAMP FIELD ON MULTILINE TERMINALS The Busy Lamp Field BLF on Multiline Terminals indicates station status with an LED The LED lights for stations programmed for this feature on their line keys for all Multiline Terminals and on the One Touch keys programmed as Direct Station Selection DSS keys on the ETW 16DD 1 BK SW TEL Multiline Terminals This allows Multiline Terminal users to determine at a glance if a station is in use E C l CALLBACK REQUEST Callback Request can be set to any Multiline Terminal to notify the user that someone wants a call returned Users of Multiline Terminals can receive a maximum of three Callback Requests from other station users Non display Multiline Terminal users receive a flashing Function FNC LED indication when a Callback Request is set Single Line Telephone users cannot receive a Callback Request C 2 CALL FORWARD ALL CALLS The Call Forward All Calls feature is used to forward all transferred and internal calls that are normally directed to a
43. nches Shipping weight includes the shipping carton SSE a a ey Hardware Specifications 5 3 November 1998 Electra Professional Level I General Description Manual Table 5 2 Weights and Dimensions cont 21bs 3 98 inches 6 89 inches 8 81 inches ETJ 1 1 SW TEL 0 9 kg 101 mm 175 mm 223 mm 2 1bs 3 oz 3 98 inches 6 89 inches 8 81 inches 1 Ib 14 oz 3 15 inches 6 30 inches 9 06 inches Nk T Iu 1 Ib 10 oz 2 36 inches 6 30 inches 9 06 inches E a inches G0 inches 0 06 inche Shipping weight includes the shipping carton SECTION 6 VISUAL INDICATIONS 5 4 Hardware Specifications ar neral Description Manual Electra Professional Level I November 1998 Table 5 3 Multiline Terminal LED Flash Patterns LED Color Flash Patterns I Use Busy Incoming Call Line Rey I Hold Call Hold Hold Recall Transfer Recall ON I Use Lu ICM Incoming Call Incoming Internal Call Incoming CO Line Voice Mail Message VRS Message ON System Data Entry Monitor Large LED SpeaRer Conference in Progrea All Conference Circuits Used Hold Conference Call ICM Call Hold SPD Confirmation Conference Incoming Trunk Voice Over Split Preset Callback Set DND Call FWD Auto Redial Set ON to Set Function CO Line Key Seized SPD Exclusive Hold Use Hold ICM Called DND Call FWD All BLF or Set DSS Key Special Mode While pressing FNC Answer Function
44. nternal and outside calls A microphone control key and Feature Access Code allows muting of the microphone GENERAL PURPOSE RELAYS Four General Purpose Relays are built into the basic KSU These relays can be individually programmed as Facsimile Relay 2 Door Lock Relays Night Chime External Ring Relay External Amplifier Control Relay External MOH BGM Relay and Extended Speaker Relay HANDSET MICROPHONE CONTROL During an internal or outside conversation an Access Code can be dialed to cut off mute the transmitter of the handset This allows for the monitoring of conversations without interruption HANDSFREE ANSWERBACK Each Multiline Terminal is equipped with a microphone for Handsfree Answerback of internal voice calls Microphone status is indicated by a MIC LED located on each Multiline Terminal The Feature Access key programmed for MIC control is used to cut off mute the microphone to ensure privacy HANDSFREE DIALING AND MONITORING The Handsfree Dialing and Monitoring feature enables all Multiline Terminal users to dial and monitor calls without using the handset This feature frees the user to perform other tasks while waiting for a call to be answered or while on hold HEADSET CONNECTION VIA ADA D W BK SW UNIT A headset can be connected to a Multiline Terminal via the ADA D W BK SW Unit This eliminates the need for an external headset switch The SPKR key becomes the Headset ON OFF key to allow easy operat
45. ovember 1998 Electra Professional Level 1 General Description Manual ETW 16DC 1 BK SW TEL This Multiline Terminal is a fully modular instrument with 16 Flexible Line keys each with a two color LED eight function keys built in speakerphone a 16 character Liquid Crystal Display LCD ADA compatibility and a large LED to indicate incoming calls and messages This Multiline Terminal comes in two colors black ETW 16DC 1 BK TEL and soft white ETW 16DC 1 SW TEL A maximum of 16 ETW 16DC 1 BK SW TELs can be installed in a system ETW 16DD 1 BK SW TEL This Multiline Terminal is a fully modular instrument with 16 Flexible Line keys each with a two color LED eight function keys built in speakerphone 20 programmable One Touch keys with LEDs ADA compatibility and a large LED to indicate incoming calls and messages This Multiline Terminal comes in two colors black ADA D W BK and soft white ADA W SW A maximum of 16 ETW 16DD 1 BK SW TELs can be installed in a system ETJ 1 1 SW TEL This Single Line Telephone is a fully modular terminal with a Flash key Redial key three level ring volume control data jack Message Waiting Lamp and eight programmable Feature Speed Dial keys Each terminal requires a SLT F 1G 10 ADP or SLT F 1G 20ADP This terminal is available in soft white only ETJ 1HM 1 SW TEL This Single Line Telephone is a fully modular terminal with a Flash key Redial key three level r
46. r and are powered from the central unit Twisted I pair cabling is used for proprietary Multiline Terminals and Single Line Telephones PROGRAMMING From Multiline Terminals Programming is accomplished from an ETW 16DC 1 BK SW TEL or ETW 16DD 1 BK SW TEL Multiline Terminal The first two electronic station ports are automatically assigned programming capability When a programming Multiline Terminal is off line in the program mode the rest of the system continues to function Most program changes can be entered at any time but some changes will not take effect until the affected stations and circuits are idle This avoids disrupting any calls in progress November 1998 Electra Professional Level 1 General Description Manual Battery Backup Battery backup of System Programming Speed Dial memories etc is provided Approximately 18 months of power loss can be withstood when the lithium batteries are fully charged This prevents the need to reprogram the system after a sustained power outage User Programmable Features Multiline Terminal users can also program the following features from their stations Ringing Line Preference Feature Access and or One Touch keys Speed Dial or Direct Station Selection efc Ring Tone Variation Multiline Terminals and Single Line Telephones can be used to program Station Speed Dial memories Attendant Positions can be used to program System Speed Dial memories and the System C
47. rvice Technician the Installation Service Manual provides detailed instructions for system installation programming and maintenance Electra Professional Level I Station Operations Manual Stock No 722003 This manual explains in detail the station operations for all station user features This manual is designed for use by installers and end users Electra Professional Level I Job Specifications Manual Stock No 722004 Used in conjunction with the Installation Service Manual the Job Specifications Manual is designed for the Service Technicians who are responsible for planning the system installation maintaining the system and keeping records of system programming and configuration This manual is included with each KSU i i he s bs b tis GENERAL INFORMATION COMPANY NOTIFICATION INCIDENCE OF HARM The Federal Communications Commission FCC has established rules that permit this telephone system to be directly connected to the telephone network A jack is provided by the telephone company Jacks for this type of customer provided equipment will not be provided on party lines or coin lines The telephone company may make changes in its technical operations and procedures If such changes affect the compatibility or use of the system the telephone company is required to give adequate notice of the changes Before connecting this telephone system to the telephone network the following in
48. ry common carriers credit card verification and other applications requiring entry of authorization codes customer numbers etc CORDLESS TELEPHONE CONNECTION With an ADA 2 W BK SW Unit a cordless telephone 2500 type can be connected to a Multiline Terminal Dialing an Access Code defines whether or not the cordless telephone will ring when calls are directed to the Multiline Terminal associated with it In addition to the Cordless Telephone Connection the ADA S W BK SW Unit allows connection of other Single Line Telephone equipment such as modems facsimile machines answering machines etc Version 2 0 software or higher is required for this feature DELAYED RINGING TO VOICE MAIL When an incoming CO call first rings in to the system it can be assigned to ring at a telephone or group of telephones After a programmable elapsed time maximum of 48 seconds CO ringing to the telephones stop and ringing starts at the voice mail pilot number This feature is used most often as a back up attendant Features General Description Manual Electra Professional Levell___________________November 1998 D 2 D 4 D 5 D 6 D 7 D 8 D 9 Features DIAL 0 FOR ATTENDANT Station users can access an associated Attendant Position by dialing 0 DIRECT PAGING ACCESS The programmable Feature Access and One Touch keys on the Multiline Terminals can allow direct access to each of the internal page zones and th
49. s List usado e RES REA PARA RSS ate tied ued eed REN aa Ras Mis ahd 2 1 Section 2 Features Description an 2 5 CHAPTER 3 EQUIPMENT ao E SNS SUE A Up ana 3 1 Section 1 Equipment List i 3 1 Section 2 Equipment Description alate DE eee a ce Ele Do te A X 3 2 2 1 Key Service Units and Power Supply Units aan 32 2 2 Station Interface Key Telephone Units 00 00 cece cece eee cence ees 32 2 3 Trunk Interface Key Telephone Units esses 32 2 4 Optional Key Telephone Units ii 3 3 a 2 5 Multiline Terminals Single Line Telephones and Associated Equipment 3 3 es 2 6 Telephone Adaptor aped EE ER ES 3 5 2 7 Doorphone Equipment oo 3 5 CHAPTER 4 INSTALLATION PROGRAMMING AND MAINTENANCE OVERVIEW 4 1 Section T lt Installauon Css Sei ALI i 4 1 Section 2 Programming eis cia LA SERA LAN a iii 4 1 CHAPTER 5 HARDWARE SPECIFICATIONS iii 5 1 Section 1 System Capacity osx to o rasan A SANGAT PASAR AN aes 5 1 Section2 Cabling Requirements LL 5 1 Section 3 Power Requirements sera rs chalet i Pena ea AAU Aa a 5 2 Sectiomr4 Environmental Conditions sii RE SM e Dung OR SANSA delta 5 3 Section 5 Weights and Dimensions A EA EAS aan I 5 3 Section 6 Visual Indications ii 5 4 Section7 Tone Patterns naa 5 6 Section 8 Outside Line Type 4255923229429 Cobra EA tl dd ada a Lad a
50. s calling a busy station are able to generate an Override Tone that is heard only by the calling and called parties Multiline Terminal users may answer the Override by placing the existing call on hold T 5 TRUNK QUEUING The Trunk Queuing feature allows a station user to increase call processing efficiency PN When all outside lines are busy the station users are able to queue onto the busy lines i When a line becomes available the system provides an incoming internal ring to the ca queuing station If the line is no longer needed before the line becomes available the queue request is canceled by dialing an Access Code Each station can be queued on a CO PBX line by selecting the specific trunk in the queue procedure This feature allows a Station user to set trunk queuing to a specified trunk or Trunk Group T 6 TRUNK TO TRUNK TRANSFER The Trunk to Trunk Transfer feature allows any Multiline Terminal user to establish Trunk to Trunk Transfers between two CO PBX line calls a disconnect signal must be provided T 7 TWO COLOR LEDS Multiline Terminals are equipped with two color LEDs for Flexible Line key LNR SPD key and Large LED indications Green is used to indicate I Hold Exclusive and Non Exclusive I Use and recall conditions Other functions are indicated with a red LED U 1 UNSUPERVISED CONFERENCE TANDEM The Unsupervised Conference feature permits an existing 3 party conference two CO PBX lines and one internal party
51. s can be programmed to access only the trunks assigned to their Trunk Group M 3 MUSIC ON HOLD C n A locally provided music source or an internal music source can be used to supply music Ec to parties on hold providing them with assurance that they are still connected to the system N 1 NESTING DIAL Multiline Terminal users may store up to five Speed Dial System or Station Speed Dial buffer numbers in one Station Speed Dial buffer These numbers can then be successively transmitted by pressing the LNR SPD key and dialing the Station Speed Dial buffer number Single Line Telephones cannot be used to access Nesting Dial N 2 NIGHT CHIME The Night Chime feature is used after normal working hours to alert night personnel of incoming calls Locally provided external bells and or amplifiers are required and are controlled by the system N 3 NIGHT TRANSFER The Attendant Positions may be used to place the system into or out of Night Mode This provides a change in the ring assignment of CO PBX lines class assignments and code restrictions O 1 OFF HOOK RINGING The Off Hook Ringing feature signals a Multiline Terminal to indicate an incoming outside call while the station user is off hook on another call Off Hook Ringing is provided through the built in speaker of the Multiline Terminal at a lower volume than On Hook Ringing 5 beirB HE i e Features 2 13 0 2 P 2 P 3 P 4 P 5 P 6 P 7
52. signed in System Programming of each trunk in the system These numbers appear on the Multiline Terminal LCD when a Flexible Programmable Line key which is programmed as a trunk is seized SINGLE LINE TELEPHONE ACCESS The system provides for the connection of a maximum of four Single Line Telephones SLT Single Line Telephone users can make CO PBX calls internal calls and paging calls This option requires an SLT F 1G 10 ADP or SLT F 1G 20 ADP SLT ADAPTOR The Single Line Telephone SLT Adaptor allows the electronic station ports to support Single Line Telephones A Single Line Telephone can be connected to the electronic station ports via the SLT Adaptor using a single pair cable A maximum of four SLT F 1G ADPs can be installed 2 15 November 1998 Electra Professional Level I General Description Manual Lo IEEE SITO ZII III ICI Y 2 16 s 5 S 6 S 8 s 9 s 10 s 11 s 12 s 13 SOFTKEYS The Softkeys provide the user of an Electra Elite Display Multiline Terminal DTU 32D 2 or DTU 16D 2 easy one touch access to four commonly used features The Softkeys are MIC MUTE DND PAGE SPEED DIAL STATION Each station in the system is assigned 20 Station Speed Dial buffers Each Station Speed Dial buffer may contain a maximum of 24 digits or five other buffer numbers Nesting Dial System Speed Dial codes may be stored in a Station Speed Dial memory to increase capacity SPEED DIAL SYSTEM
53. ssage Detail Recording KTU stores and generates detailed call records for all outgoing CO PBX calls Information provided by SMDR C 10 KTU includes Calling party s station number I CO PBX line used for the call e Start time of call End time of call Number dialed I Date of call One SMDR C 10 KTU can be installed in the KSU The SMDR C 10 KTU mounts onto the main printed circuit board of the system maximum of one per system A serial printer or other peripheral recording device must be locally supplied and terminated to the RS 232C connector from the SMDR C 10 KTU FAX C 1 11 KTU The Fax KTU provides for the direct connection of a locally provided facsimile machine Additional dedicated CO PBX lines are not reguired for the facsimile to operate The facsimile shares usage of the fourth CO PBX terminated line One FAX C 1 11 KTU can be installed in the KSU software 2 0 version or higher is required 2 5 Multiline Terminals Single Line Telephones and Associated Equipment ETW 8 1 BK SW TEL This Multiline Terminal is a fully modular instrument with eight Flexible Line keys each with a two color LED eight function keys built in speakerphone ADA interface and a large LED to indicate incoming calls and messages This multiline Terminal comes in two colors black ETW 8 1 BK TEL and soft white ETW 8 1 SW TEL A maximum of 15 ETW 8 1 BK SW TELs can be installed in a system Equipment 3 3 N
54. station to another station or to the Attendant This permits more efficient call processing by allowing a station to be left unattended and have the user answer calls at another location Call Forward All Calls can be set or canceled at the forwarding or Attendant station Only Attendant Positions can cancel Call Forward All Calls system wide c 3 CALL FORWARD BUSY NO ANSWER The Call Forward Busy No Answer feature is used to forward all transferred and internal calls to another station or to the Attendant Position when there is a Busy or Ring No Answer condition This permits more efficient call processing by allowing all busy calls to be routed to another station or to an Attendant Position C 4 CALL PICKUP Any station user can answer a call intended for another station user in or out of their programmed Call Pickup Group Tenant Assignment Incoming ringing outside line CO PBX calls to a station can be answered from any other station in the Call Pickup Group The system can be subdivided into four separate Tenant Groups each with its own outside line assignments Features 2 7 c 5 c 7 c 9 c 10 c 11 CALL TRANSFER The Call Transfer feature allows any station user in the system to transfer any type of call to any other station user Outside calls can be transferred to other stations The Call Transfer is initiated by pressing the TRF key the HOLD key or the One Touch key on a Multiline Terminal or b
55. tes all audible signals for incoming calls to the station This temporarily isolates the station from other stations in the system and allows the user time for more detailed or confidential work DP TO DTMF SWITCHING This feature provides connection for sending transmissions to data receiving units requiring Dual Tone Multi Frequency DTMP signaling This feature is used for systems that are connected to Dial Pulse DP lines but require the capability to communicate with equipment computers that demands DTMF signaling 10 DROPKEY The Drop Key is used to abandon a call while retaining the CO PBX line for originating another call The Drop Key is provided by programming a Feature Access Code on a Feature Access key or a One Touch key E 2 E 4 E 5 E 6 F 2 F 3 F 4 Electra Professional Level I General Description Manual ELAPSED CALL TIMER The Elapsed Call Timer feature provides each Multiline Terminal with an indication on the LCD showing how long the station has been connected to an outside line ELECTRONIC VOLUME CONTROL The Electronic Volume Control which is provided with all Multiline Terminals allows easy changes to the following LCD contrast off hook ringing volume station ringing volume handset receiver volume and station speaker volume control EQUAL ACCESS ACCOMMODATION The Equal Access Accommodation feature permits Speed Dial memories and Code Restriction processes to be applied to CO PBX l
56. tion of this telephone system in a residential area is likely to cause interference in which case the user at his or her own expense will be required to take whatever measures may be required to correct the interference The NEC Multiline Terminals and Single Line Telephones that are provided for this system are hearing aid compatible The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules FCC rules prohibit the use of non hearing aid compatible telephones after August 16 1989 In the event of eguipment malfunction all repairs must be performed by an authorized agent of NEC America Inc or by NEC America Inc to keep the eguipment warranty in effect It is the responsibility of users requiring service to report the need for service to one of NEC America Inc s authorized agents or to NEC America Inc This equipment has been listed by Underwriters Laboratories and found to comply with all applicable requirements of the standard for telephone equipment UL 1459 2nd Edition BATTERY DISPOSAL The Electra Professional Level I system includes the following batteries When disposing of these batteries KSUs and or KTUs you must comply with the rules and regulations of your state regarding proper disposal procedures Unit Name Type of Battery Quantity ESF C 10 KSU Lead Acid 2 Lithium l VRS C 1 11 KTU NiCad I SMDR C 10 KTU NiCad 1 IMPO
57. ur General Purpose Relays PSF C 10 PSU System Power Supply Unit Spare Station Expansion Kev Telephone Units ESI C 8 11 KTU 8 channel 2 wire Station Interface Unit Trunk Expansion Key Telephone Units COI C 2 10 KTU 2 channel Central Office Interface Unit COI C 2A 10 KTU 2 channel Central Office Interface Unit software version 3 0 or higher EM Optional Key Telephone Units C PBR C 4 11 KTU 4 channel Push Button Receiver VRS C 1 11 KTU I channel Voice Recording Service SMDR C 10 KTU Station Message Detailed Recording SMDR FAX C 1 11 KTU I channel Facsimile Connection software 2 0 version or higher Multiline Terminals and Associated Equipment ETW 8 1 BK SW TEL 8 line non display with built in speakerphone ADA interface and large LED ETW 16DC 1 BK SW TEL 1 amp line Display Compact with built in speakerphone ADA interface large LED and eight function keys ETW 16DD 1 BK SW TEL 16 line Display Deluxe with built in speakerphone ADA interface large LED eight function keys and 20 programmable One Touch keys with red LED ADA D W BK SW Unit Ancillary Device Adaptor headset tape recorder external speakerphone etc ADA 2 W BK SW Unit Ancillary Device Adaptor cordless telephone Single Line Telephone facsimile machine modem or answering machine etc WMU W BK SW Unit Wall Mount Unit Multiline Terminal Equipment 3 1 November 1998 n e I a Electra Professidtactiptidnl_ M a n u a
58. y using the hookflash on a Single Line Telephone The transfer is completed by pressing the TRF key on a Multiline Terminal or by pressing the hookswitch on a Single Line Telephone CLASS OF SERVICE Class of Service allows the user to access various service features Class of Service combinations can be programmed then stations are assigned to these different Class of Service assignments CLOCK CALENDAR DISPLAY The Clock Calendar display feature is available on Multiline Terminals with LCDs This feature displays the time and day of the week on the LCD It is programmable from an Attendant Position CODE RESTRICTION The Code Restriction feature is an advanced system of restricting outgoing calls based on the first eight digits dialed Code Restriction denies placement of outside calls based on Trunk Groups and accommodates equal access to Other Common Carriers OCC This eliminates unauthorized calls and configures system calling functions to provide cost control CO PBX DIGIT RESTRICTION The CO PBX Digit Restriction feature provides the capability to restrict the number of digits that can be dialed from a station on an outside line This can be used to eliminate unauthorized calls CONSECUTIVE SPEED DIAL The Consecutive Speed Dial allows System Speed Dial Station Speed Dial and manual dialing for all stations to be used consecutively Complicated dialing sequences are virtually eliminated This feature eases access to seconda
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