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1.    QUADRA    SERVICE MANUAL     ROCK SHOX  1996 Quadra 5 and Quadra 21R  1995 Quadra 5  Quadra 21 and  Quadra 21R   1994 Quadra 10 and Quadra 21   1993 Quadra  SUSPENSION FORKS    RockShox  Inc  1 800 677 7177             INTRODUCTION    ROCK SHOX QUADRA   To service Quadra forks  you must determine which year and model of Quadra you  are servicing  Please refer to the chart below for assistance in identifying the fork you are working on     QUADRA IDENTIFICATION GUIDE       MODEL   YEAR CROWN PRELOAD FORK BRACE  ADJUSTER   93 Quadra BLK PRESSED ON HEX KEY BLACK ALUM      94 Q10 PRESSED ON HEX KEY BLACK ALUM   94 Q21 CLAMP ON HAND ADJUST BLACK ALUM  95 05 PRESSED ON HEX KEY STAMPED STEEL BLK ALUM  95 Q21 PRESSED ON HAND ADJUST GRAY ALUM      95 Q2IR CLAMP ON HAND ADJUST YELLOW MAG     96 05 PRESSED ON HAND ADJUST BLACK ALUM      96 Q2IR PRESS ON  OE   CLAMP ON  DI  HAND ADJUST YELLOW ALUM    REQUIRED TOOLS    COMMON HAND TOOLS  e Small flat blade screwdriver   e Small tip internal snap ring pliers e 3 8  drive torque wrench   e Small tip external snap ring pliers e 22mm socket  3 8  drive  or open end wrench   e 4mm hex key ROCK SHOX TOOLS    e 5 mm hex key e Quadra 5 10 21 bushing removal tool  p n  70106   e 8 mm hex key e Quadra 5 10 21 bushing installer tool  p n  70108   e 8 mm open end wrench e Upper tube clamping blocks  p n  70101    e Soft face mallet e Seal puller  p n  70113    e Precision calipers  6  e Quadra friction ring installer  p n  70113     e Safety glass
2.   SAN Jose  CA 95131  408 435 7469   FAX 408 435 7468    CUSTOMERS IN COUNTRIES OTHER THAN THE USA SHOULD CONTACT THEIR DEALER OR LOCAL DISTRIBUTOR        page 8       
3.  release from assembly  spray WD 40  or  another thin lubricant  into assembly  then warm lower tube with a heatgun  hairdryer      NOTE     93 Quadra  Main retaining ring holds fork together     WARNING   DO NOT USE OPEN FLAME ON MAGNESIUM LOWER LEGS     Q5  Q10  Q21 and Q21R  Be sure legs are compressed and use a long 5mm hex on a long  extension to unscrew and remove plunger assembly from lower tube  Fig  3D   The lower tube can now  slide free from upper tube  Compress leg and then pull down sharply on lower tube     NOTE     94 Q21  Disassembly requires removing plunger assembly from lower tube  This  model also has a retaining ring under the fork boot that retains a friction plate  The  retaining ring does not hold the fork together     9  793 QUADRA  Proceed to Upper Tube Disassembly section   Q5  Q10  Q21 and Q21R  Proceed to Inspection section        page 3        93 QUADRA UPPER TUBE DISASSEMBLY       1  Remove snap ring from end of plunger  Fig  4A    2  Remove top out retaining clip  Fig  4B      3  Remove following parts from upper tube  top out spring   top out washer  top out sleeve  bushing  bushing spacer  bushing   compression ring  and main retaining ring  Fig  4C      4  Proceed to Inspection section                Fig  4A          Main  Retaining Ring       Friction Ring    Friction Ring  O ring    Bushing  Bushing Spacer  I i        Compression  Bumper  Bushing         Top out Sleeve  gt     Plunger Guide                               Top out Washer ees 
4. Remove sleeve from installer tool       Slide greased upper bushing onto installer tool     Slide installer tool into lower tube making certain to engage tool with lower bushing       Using a soft mallet  gently tap installer tool into lower tube until tool bottoms on lower tube     Repeat procedure for other lower tube       Grease inside of bushings after installation     Note  Bushings must be pressed in straight  Use care to prevent bushings from seating at       an angle  Do not use lithium based grease on bushings  it can damage the gray coating     FORK REASSEMBLY             1  Make certain all parts are clean and properly lubed   bushings and elastomers greased      2     94 Q21  Insert friction ring into upper tube  small  shoulder down away from fork crown   Reinstall  retaining ring  sharp outside edge facing up towards  crown  Fig  6C        93 QUADRA  Slide the following parts on upper tube  in the following order  retaining ring  Sharp outside                Fig  6C    Fig  6E             edge facing up towards fork crown   compression ring   side with small shoulder down away from fork crown            bushing  greased inside  amp  out   bushing spacer  bushing  greased inside  amp  out    top out sleeve  Shoulder up towards bushing   top out washer  smaller diameter  down towards top out spring   top out spring  and then install top out spring clip   sharp inside edge facing down towards dropout   Fig  6D      3  Q5  Q10  Q21 and Q21R  Slide lower tube  greas
5. TUBE BEFORE  FINALIZING THIS SETTING     2  Tire radius maximum is 335mm  13 2    26  X 2 1 tire      3  Tire clearance can be checked by removing top caps  see  Compression Bumper Maintenance  and bottoming out forks              Minimum clearance from bottom of fork crown to tire with forks  firmly bottomed out is 10mm     WARRANTY    ROCKSHOX  INC  WARRANTS ITS FORKS FOR A PERIOD OF ONE YEAR FROM ORIGINAL DATE OF PURCHASE TO BE FREE FROM DEFECTS IN MATERIALS OR WORKMANSHIP  ANY ROCKSHOX  FORK THAT IS RETURNED TO THE FACTORY AND IS FOUND BY ROCKSHOX TO BE DEFECTIVE IN MATERIALS OR WORKMANSHIP WILL BE REPAIRED OR REPLACED AT THE OPTION OF ROCKSHOX   INC  THIS WARRANTY IS THE SOLE AND EXCLUSIVE REMEDY  ROCKSHOX SHALL NOT BE HELD LIABLE FOR ANY INDIRECT  SPECIAL OR CONSEQUENTIAL DAMAGES     THE WARRANTY DOES NOT APPLY TO FORKS WHICH HAVE NOT BEEN PROPERLY INSTALLED AND ADJUSTED ACCORDING TO ROCKSHOX INSTALLATION INSTRUCTIONS  THE WARRANTY DOES  NOT COVER ANY FORK THAT HAS BEEN SUBJECT TO MISUSE OR WHOSE SERIAL NUMBER HAS BEEN ALTERED  DEFACED OR REMOVED  THIS WARRANTY DOES NOT COVER PAINT DAMAGE  OR MODIFICATIONS TO FORKS  PROOF OF PURCHASE IS REQUIRED     WARRANTY REPAIR    IF FOR ANY REASON IT SHOULD BE NECESSARY TO HAVE WARRANTY WORK DONE  RETURN THE FORK TO THE PLACE OF PURCHASE  IN THE USA  DEALERS SHOULD CALL FOR A RETURN  AUTHORIZATION  RA   PRIOR TO RETURNING PRODUCT  PRODUCTS RETURNED FOR INSPECTION MUST BE SENT FREIGHT PREPAID TO     ROCKSHOX  INC    401 CHARCOT Ave 
6. ai      lt     Plunger    Top out Spring       _       Top out Retaining   gt   Ring C    Bottom O ring     OD       Bottom Plate  E     Plunger  gt   S    Retaining Ring       L                page 4    INSPECTION                                    Check upper tube for signs of nicks or scratches that could    damage bushings  Replace as needed        93 QUADRA and    94 Q21  Check wall thickness of compression    ring  1 per leg   Minimum thickness is 4 5 mm   177    Fig  5A        Q10 and    94 Q21  Inspect plunger head  If there are signs of wear    or scratches  then replace wear ring  p n  56408        Check top out springs for uniform free length  Spring length should    be 25 4mm  1mm  1 00   0 04   Fig  5B        Inspect fork brace at cable mount area and fastener holes for    signs of damage from crashes or misuse  Fig  5C   Replace as  needed       Inspect lower tubes for signs of damage  paying particular attention    to drop out area  Fig  5D   Replace lower tube if damage is found        93 QUADRA  Q5  Q10 and Q21  Check compression bumper for    cracking or permanent set  Permanent set minimum length  147  mm 5 80   Fig  5E     Q21R  Check MCU springs for cracking or permanent set   Permanent set minimum length  147 mm 5 80   Fig  5E      8  Inspect coating  gray in color  on          inside of bushings  2 per leg  for  scratches and wear  Replace as needed   See Bushing Removal and Installation     9  Proceed to Fork Reassembly once  inspection and parts repla
7. cement are          Fig  5D             complete           Q5  Q10  Q21 AND Q21R BUSHING REMOVAL       BE a                Fig  5A       Fig  5B    INTRODUCTION  To maintain a close tolerance between  upper and lower tubes  the bushings are pressed into the  lower tube  As a result  there is a break in period for new  forks and for re built forks     1  Insert bushing removal tool into lower tube until it is  past upper bushing and engages lower edge of upper  bushing  Fig  5A      2  Slide seal puller tool over bushing removal  tool with larger end over lower tube  keeping bushing  removal tool engaged with bushing  Fig  5B               3  Clamp bushing removal tool into a vice     4  Unscrew seal puller using 32mm and 36mm headset wrenches until upper bushing is pulled out    of lower tube  Fig  5B      5  Repeat steps 1 4 to remove lower bushing from lower tube  then repeat for other leg     page 5          Q5  Q10  Q21 AND Q21R BUSHING INSTALLATION             Note  Upper bushing has a larger outer diameter  than lower bushing     1  Apply Judy Butter or other non lithium high quality bearing  grease to outside of upper and lower bushings  and  bushing seat locations in lower tube     2  Slide greased lower bushing onto end of bushing  installer tool with sleeve installed  Fig  GA               3  Using a soft mallet  gently tap tool into lower tube until       4  5  6   7  8  9    tool bottoms on upper bushing seat  Fig  6B        Remove installer tool from lower tube  
8. ed bushings installed  onto  lightly greased upper tube     93 QUADRA  Slide bottom O ring and bottom plate onto plunger rod and          install retaining ring  sharp inside edge facing down   Fig  6E             CONT  page 7     page 6       FORK REASSEMBLY  CONTINUED        4  Q5  Q10  Q21 and Q21R  Insert plunger assembly into upper tube with  medium strength threadlock  blue Loc Tite or equivalent  applied to threads   clean threads with alcohol if necessary  Fig  7A         93 QUADRA  Clamp the    93 QUADRA bushing installer onto upper tube between  main snap ring and friction ring  Slide lower tube over assembly and push up  to fully install bushings and friction ring  Tap lightly at drop out with a soft  mallet if necessary  Fig  7B   Remove bushing installer tool    5  Q5  Q10  Q21 and Q21R  Using a 5mm hex on a long extension  screw       plunger assembly into lower tube   NOTE  USE MEDIUM STRENGTH  BLUE LOC TITE OR EQUIVALENT  THREADLOCK AND  14FT LBS  20 Nm  TORQUE        6   93 QUADRA  Install retaining ring in lower tube  with sharp outside edge  facing up towards crown   Fig  7C    WARNING  BE SURE MAIN RETAINING RING IS FULLY SEATED INTO GROOVE     7  ALL  Locate dust boot lip over lower tube     8   93 QUADRA  Q5  Q10  and Q21  Install heavily greased elastomer  into upper tube           Q21R  Apply a dab of grease to the hole on each MCU spring during  installation on skewer  the spacer is installed nearest top cap   This will  ensure a coating of grease on 
9. es  e 3 8  socket drive extension  6  long  minimum     e 5mm long hex 3 8  drive socket  e 3 8  drive ratchet NOTE  DO NOT USE LITHIUM BASED GREASE     FORK COMPONENT OVERVIEW    MISCELLANEOUS   e High quality bearing grease  JUDY Butter  etc      Fork Fork Brace Damper Adjuster  Brace Bolt Screw                         Lower Brake Upper Tube Fork Steerer  Tube Pivot Bolt  covered by Crown Tube  mud boots        page 1          MAINTENANCE INTERVALS    1  ROCK SHOX Quadra forks require routine maintenance  After each ride  wipe down the outside of the fork   2  Approximately once a month and or every 40 hours of riding  inspect the fork for damage  crown  brace   upper tubes  lower tubes   3  A general service  cleaning  greasing elastomers and bushings  should be made  at approximately 200 hours of riding or more frequently if you ride in dusty or muddy conditions     COMPRESSION BUMPER MAINTENANCE                                       Fig  2C          Fig  2D          93 Quadra     skip to  2  1     95 Q5 and Q10  Pry off dust cap from top cap using    a small straight slot screwdriver  Fig  2A     794 Q21     95 Q21 DI    96 Q5 and Q21R  Remove  top cap by unscrewing it  using a 22mm socket or  wrench  Fig  2B        93 Quadra     95 Q5 and Q10  Remove top cap using an    8 mm hex key  Fig  2C   NOTE  It may be necessary to  turn 4 mm adjuster screw clockwise a few turns to permit  insertion of 8 mm hex key       93 Quadra  Q5  Q10 and Q21  Clean and inspect each    compr
10. ession bumper column for evidence of cracking   or permanent set  Fig  2D   Minimum length  permanent  set  5 8   147 mm   If there is evidence of damage   replace as necessary    Q21R  Pull MCU springs and spacers from skewers or Judy  Jax  Clean off old grease with a rag and degreaser such as  Pedros  If evidence of damage  replace as necessary        93 Quadra  Q5  Q10 and Q21  Replace compression    bumper into upper tube  It should first be greased all over  with a high quality non lithium grease  Judy Butter  etc       Q21R  Apply a dab of grease to the hole on each MCU spring during installation on skewer  This will  ensure a coating of grease on the skewer  It is necessary to grease the outside of the MCU springs  Be  sure to use a washer between each MCU spring  the solid spacers do not require a washer  if on skewer   or use Judy Jax and Judy Spacer     5  ALL MODELS  Reinstall top cap  turning clockwise  Maximum torque is 60 IN LBS  6 8 Nm      6   93 Quadra  795 Q5 and Q10  Adjust preload screw using a 4 mm hex key to desired number of turns  from full counter clockwise  softest setting   Adjust both legs equally   796 Q5  Q21 and Q21R  Adjust preload by turning top cap adjuster the desired number of turns from  full counter clockwise  softest setting   Adjust both legs equally     page 2       GENERAL SERVICE                         Si             Fig  3C          Fig  3D       on 0O a      Remove fork brace from lower tubes     INTRODUCTION  The high quality bus
11. hings are designed to  last many months of hard riding  The protective boots  a  clean fork  and timely greasing are the keys to long bushing  life  However  like all moving parts  bushings will eventually  wear and need replacement  Increased fore and aft  movement of upper tubes in lower tubes  similar to a loose  headset   slow action even after applying fresh grease   visible scratches  and worn coating on bushing surface all  signal the bushings need replacing     WARNING  THE PROTECTIVE BOOTS ARE PART OF  THE SYSTEM   REMOVING BOOTS VOIDS WARRANTY     1  Cycle fork several times  Note amount of play detected  fore and aft  and smoothness of stroke  Excessive  fore and aft movement and sticky action could mean  the bushings need replacement     2  Clean exterior of fork legs  Use soap and water if necessary     3  Disconnect front brake cable and remove front wheel   Remove brakes according to manufacturer   s instructions     4  Remove brake pivot bolts using an 8 mm wrench  Fig  3A        Remove fork brace screws using a 4 mm hex key       Remove compression bumper  Refer to Compression Bumper Maintenance       93 QUADRA  Slide up fork boots to expose lower tube retaining ring  Hold fork boot up and release    retaining ring from lower tube  use internal snap ring pliers  Fig  3B   Once retaining ring has been  released  pull lower tube off upper tube crown steerer assembly  Compress leg and then pull down  sharply on lower tube  Fig  3C   If lower tube does not easily
12. the skewer for best performance  If Judy Jax  are used  spacer can be between any two MCU springs  Grease outside of  MCU stacks before installing in upper tube  Applies to both skewer and  Judy Jax MCU stacks      9  ALL  Screw top cap assembly into upper tube until snug  Do not overtighten  cap  Maximum torque is 60 IN LBS  6 8Nm      Clamp On Crown Models  Make certain upper tube surface and crown are free       of residue  clean with alcohol if necessary   Tighten four 4mm crown bolts          alternately to GO IN LBS  6 8 Nm   Upper tubes should not extend above the  crown more than 3mm  Fig  8A      NOTE  CHECK CLEARANCE TO FRAME DOWN TUBE BEFORE FINALIZING THIS  SETTING     10  ALL  Adjust preload to the desired setting from full counter clockwise  softest  setting  equally on both legs     11 ALL  Rotate lower legs forward so fork brace bosses face the front of bicycle   Install brake posts and bolts through fork brace and into lower tube  Fig  7D      NOTE  APPLY MEDIUM STRENGTH THREADLOCK  BLUE LOC TITE OR                EQUIVALENT  ON THREADS OF EACH BRAKE POST AND BRACE BOLT   THREADS MUST BE CLEAN AND FREE OF GREASE OIL     12  ALL  Torque brake posts and fork brace bolts to 60 IN LBS  6 8 Nm      13  ALL  Install brakes according to manufacturer   s specifications        page 7    TIRE CLEARANCE CHECK             Fig  8A       1  Clamp On Crown Models  The upper tube should not extend above  crown more than 3 mm  Fig  8A      NOTE  CHECK CLEARANCE TO FRAME DOWN 
    
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