Extreme Card Service Manual 10-12-07.pub
Contents
1. 2058 gt 2 CHERRY SWITCH E02970 EC2058X BLACK BROWN x2 GY x2 5 GREEN BLUE x2 3 WHITE SH2130X foo 90 99 x X MOV IH COIN LAMP BOY 161 BULB BUTTON amp LIGHT 5 orange x 2 black 3IIHM 2 black x 2 601204 COIN LAMP 161 BULB orange orange x 2 ellow blue POWER CABLE black 12V COUNTER USB CABLE PC20224 090 99 670003 ana am XvS0cOd violet blue CL2005 orange RED ellow black BLACK 0000000000 ALIHM g X MOV1d e L 190 99 2 Jova white brown GIRL BUTTON amp LIGHT COIN SWITCH 2 black white black white brown x 2 X0S0cO4 0 3 POWER CABLE orange ellow red SWITCH 1 USB CABLE black x 2 X0S0cO4 MOV I8 6700034 gng violet red CL2005 NMOHSg E02109 VGA CABLE EC2051X EC2051X EC2053X FUSE EC2050X EC2050X 5 voLTs GROUND black x 4 orange x 3 amp red 52. 18 REPAIR PROCEDURES COMPUTER REPLACEMENT 7 1 replace the computer first shut off and unplug the machine 2 Pull the machine away from the wall and unlock and open the back access door 3 Remove all of the connectors to the back of the computer CAREFULLY noting the locations of all of the connectors You may wish to mark each wire for replacement later NOTE ONE OF THE MOST COMMON FAILURES IN PC COMPUTERS IS INTERNAL COMPONENTS AND CONNECTORS BECOMING LOOSE CAREFULLY CHECK THAT ALL CONNECTORS AND BOARDS ARE FIRMLY SEATED THE SECOND BIGGEST FAILURE IS COOLING FAN FAILURES LEADING TO OVERHEATING OF THE PROCESSOR ETC CHECK THAT ALL FANS ARE WORKING PROPERLY IF NOT REPLACE IMMEDIATELY AND SEE IF THE MACHINE WILL THEN WORK PROPERLY 4 Loosen and remove the 2 straps that retain the 6 Replace in the reverse order computer to the cabinet One strap Is locater 7 computer is replaced check to see that the d h new is programmed properly Please refer to the programming section of the manual 5 Open the front door and pull the lower door open It will be much easier to remove the computer from the front of the cabinet 19 REPAIR PROCEDURES FLUORESCENT DOOR LIGHT REPLACEMENT Open the front door of the game Remove the 4 retaining nuts from the light cover Remove the bulb and replace with new bulb of same wattage and style Re assem
3. QSAX000L93 X S02034 NOILdlH2S3Q 4 0000000000 NEN em 0000000000 p S p yoe q eccz0a 0 51 JOISISUBA 0 2012 JWWAS 88 2 559003 DXA 7 AG 9990034 DEB L4 0102218 Ajddns dINV 19 828204 805 6 1920 26 199003 pm ulog OL Pu 1899003 pu 9 1 990034 UJIIMS mM OL ogg 2 8 6 8 2 9 9 2 X 10814 YOLOANNOO amp f1S Q Nid 6 28 Cards Printer Maintenance Sheet WARNING Do not exceed 1200 prints between cleaning or you will void all warranties for the printer Print Head Cleaning PrimHegCkmig Back Roller Cleaning Back RotterCteaning oo Automatic Cleaning Print Head Cleaning BackRollerCleaning Back RotterCteaning tT pAwomseClaing Print Head Cleaning Printed Cleaning BackRollerCleaning Back RotterCteaning Automatic Cleaning Print Head Cleaning _ _
4. Generate Ads 7 amp 8 No Use the spacebar to turn 22 graphic ads on or off Options are Yes or No Video Overlay Overlay Use F2 to select the video overlay style Options are Overlay Chromakey or oandwich Improve Quality Yes Multiple Languages No Use the spacebar to toggle whether or not to give customers multiple language instructions Options are Yes or No Primary Language English Use F2 key to choose from the list of available languages as shown in the previous option which one to use as the Primary Language Soundcard Installed Yes Sound Only Yes Type 0X2 Picture Path vend pics NOT USED Vend Base Path vend NOT USED Out of Film Tele 1 1 888 FOR FOTO Out of Film Tele 2 1 888 367 3686 Installed Printer Evolis Pebble 3 badge Standup Booth No Use spacebar to toggle whether this is a standup booth Options are Yes or No Zoom Buttons No Use spacebar to toggle whether there are any Zoom buttons Options are Yes or No Red Arrows No Use the spacebar to toggle whether there are red arrows above the monitor Options are Yes or No 11 PROGRAMMING Freeze Countdown Yes NOT USED CP710 Paper Size Large NOT USED Number of Poses 1 Press F2 to select the number of poses a customer may have Options are 2 or 3 Video Standard NTSC Press F2 to bring up a list of Video Standard formats Options are Default NTSC PAL This setting should not be changed
5. OWNERS AND SERVICE MANUAL INNOVATIVE CONCEPTS IN ENTERTAINMENT INC 10123 MAIN STREET CLARENCE NY 14031 SERVICE 1 716 759 0360 FAX 1 716 759 0884 E MAIL service icegame com WEBSITE www icegame com TABLE OF CONTENTS INTRODUCTION e FEATURES e OPERATION e MAINTENANCE CLEANING INSTALLATION e SAFETY PRECAUTIONS e INSTALLATION e SET UP PRINTERS e EC CARD LOADING PRINTER CLEANING PROCEDURE unu cm e INTRODUCTION e PROGRAMMING OPTIONS QUICK TROUBLESHOOTING e PROBLEMS AND SOLUTIONS MR TT e TROUBLESHOOTING PHILOSOPHY e REPAIR e COMPUTER REPLACEMENT e MONITOR REPLACEMENT e PRINTER REPLACEMENT e LIGHT REPLACEMENT e LARGE MONITOR REPLACEMENT e SMALL MONITOR REPLACEMENT e CAMERA REPLACEMENT ADJUSTMENT PARIO LGS ING I SCHEMATICS WIRING DIAGRAMS CLEANING 5 WARRANTY ICEDOC EC9001 REVISION E PAGE 17 PAGE 18 22 PAGE 23 PAGE 24 28 PAGE 29 30 31 10 12 07 INTRODUCTION FEATURES Thank you for purchasing the new and innovative Chuck E Cheese Extreme Card Machine This exciting game style unit creates beautiful and unique extreme action cards in a flash
6. SYSLOG This option allows you to view an historical record of system activity It gives information such as how many times the computer has been rebooted how many times the file check has been run what are the dates of the last file check etc Press to exit SYSLOG OPTION COPY SYSTEM LOG TO FLOPPY CPLOG This option is used to copy the System Log Information Option H to a floppy disk It will divide the information into two files Infohut log and Syslog txt If you enter this option in error or do not have a floppy disk you will get an error message and should press enter to return to the BOOTH MENU OPTION J COPY THUMBNAILS TO FLOPPY TNAILS SINCE SAVE THUMBNAILS SHOULD BE SET TO NO IN THE SYSCFG MENU DUE TO POSSIBLE MALFUNCTION THIS OPTION IS NOT USED OPTION K RUN INSTALL FLOPPY INSTALL This option is only used for the program s initial installation into the computer It has been factory installed therefore this OPTION is NOT USED PROGRAMMING OPTION L EXIT TO LINUX BASH SHELL SHELL CAUTION THIS OPTION SHOULD ONLY BE USED WHEN DIRECTED BY AN ICE TECHNICIAN Linux is the Operating System used by the unit to run its program You are required to provide a user name and password to enter the Linux Bash Shell You should have a working knowledge of a Linux system before accessing this file Linux is a case sensitive system If a file or directory has any capital letters y
7. and specifi cally to compliance with the equipment cleaning cycle intervals Failure to comply with the procedures de scribed in this document entails cancellation of the warranty on your printer and its print head ICE will not be liable if the printer is used un der non approved maintenance conditions A work sheet can be found at the end of the manual to provide ICE with proof of maintenance ICE provides you with the following maintenance items available under the following reference item EC2010 Ultra Clean cleaning kit Five cleaning cards pre saturated with 99 isopropyl alcohol Five 99 isopropyl based cotton swabs A dispenser box of 40 pre saturated cleaning wipes Clean the card feed module Cleaning cycle every 1000 cards printed Maximum interval between two cleaning cy cles 1200 printed cards Maintenance accessory pre saturated clean ing cards Service the cleaning roller Cleaning cycle on each ribbon change Maintenance accessory cleaning cloths Clean the print head Cleaning cycle at each ribbon change Maintenance accessory cotton swab satu rated with isopropyl alcohol Proper Cleaning Procedure To keep your Extreme Card s print quality at its best you must clean each printer when they reach 1000 prints To do this you will need a cleaning kit which contains one print head cleaning swab one clearing cloth for roller and five cleaner cards STEP 1 Access the printers Slid
8. spacebar to toggle Yes or No Used when applicable in conjunction with an installed bill acceptor It should be set to Yes if a bill acceptor is installed and set to No if no bill acceptor is not installed Processor Type NORMAL DO NOT CHANGE THIS OPTION Changing this option may cause your booth to malfunction Printer Use Parallel This option has been factory set for the type of printer port used The other option available parallel is not used User Timeout 360 Seconds Camera Input Composite Use the spacebar to toggle the camera input type Options are Composite S Video amp RGB 10 PROGRAMMING Control Panel Style MENU BUTTONS Use the spacebar to toggle either PICTURE BUTTONS or MENU BUTTONS for the style used on the control panel Extron Box No NOT USED Lights UIB Use F2 to select the port used for the lights Available Options are 0x378 0x278 Ox3BC UIB DIO Number of Pictures 2 Premium Vend No NOT USED Protection Block LPT1 Location of the Dongle on the PC DO NOT CHANGE THIS OPTION Changing this option may cause your booth to malfunction Paper Size Letter Use F2 to choose the paper size used in the unit Available Options are Letter A4 Legal A5 Use Scanner No Use the spacebar to toggle whether a scanner is installed Options are Yes or No Email Enable No Use the spacebar to toggle whether the email feature is enabled Options are Yes or No
9. Just like when you get a photo ID the child simply sits smiles The child then gets to choose which Extreme Card theme they wish to have As they watch the Extreme Card of their choice is printed right before their eyes The Chuck E Cheese Extreme Card Machine is easy for customers to use and offers on screen instructions in several languages An enticing advertising loop and open style seating encourages kids to sit right down and try it out OPERATION Once credited the voice of Chuck E will begin speaking to the child The game will tell the kids to choose a boy or a girl card Using the front panel buttons the child must select before a card will print Next the child will follow Chuck E s directions and position his her face within the circle on the screen After a brief countdown a snapshot will be taken for printing on the card The child s image will be printed on one of 9 gender specific cards Cards are ordered in groups of nine The card will be delivered to the child in one of the slots depending on gender selection The boy and girl card slots are coordinated with the selection buttons MAINTENANCE CLEANING This game has been designed to be as trouble and maintenance free as possible With this in mind the only basics are to keep the game clean Below are the main areas to take care of with specific directions This equipment is not to be used near a water jet A water jet should NOT b
10. from the BOOTH MENU Upon REBOOT the computer will run through its initialization tests Once initialization is complete the unit will be ready for normal operation or other programming through the BOOTH MENU PROGRAMMING BOOTH System Configuration Utility SYSCFG There are many user options available in this menu however only certain options will ever need to be adjusted Machine Number Location Type of Vend Bill Acceptor Model Coin Acceptor Accept Credit Cards Print Stickers Processor Type User Timeout Control Panel Style Premium Vend Paper Size Email Enable Video Overlay Multiple Languages soundcard Installed Picture Path Out of Film Tel 1 Installed Printer Standup Booth Red Arrows CP716 Paper Size Video Standard Video Card System Configure v2 46 Country 1 Token NONE Accept Scrip No NRI No Accept Tokens No How Many 16 Courtesy Vend NORMAL Printer Use Parallel 368 seconds Camera Input Composite UP DOWN amp OK Extron Box UIB Number of Pictures 2 no Protection Block Letter Use Scanner No Generate Ads 7 4 8 Over lay Improve quality No Which 8 Primary English Yes Sound Only Yes 8 2 vend pics Vend Base Path vend 1 888 FOR FOTO Tel 2 1 888 367 3686 Evolis Pebble 3 badge Number of poses Mirror Image Up Down Buttons Wireless Pager Has FREEZE button Transfer option Shared Up amp Down l
11. maintenance was preformed as directed You should keep these worksheets in a safe place for the du ration of your warranty PROGRAMMING INTRODUCTION Programming and making adjustments is simple and straightforward All adjustments will be made through the BOOTH MENU shown below TO ENTER THE BOOTH MENU PRESS ON THE KEYBOARD WHICH IS LOCATED INSIDE THE FRONT DOOR UNDER THE PRINTER THE UNIT MUST BE RUNNING IN ORDER TO ACCESS THIS MENU TO EXIT THE BOOTH MENU PRESS A TO REBOOT LINUX BOOTH MENU Version v3 31 May 38 2007 Release 87031051 14 8 3 S N 8331418 REBOOT Resets System To Vending Program 13076 System Configuration Utility NOOP Option Not Available ACCT Accounting Cash Page ACCT Accounting Cash Page no print SETTIME Set Booth Time And Date HCS Adjust Image Quality SYSLOG View System Log Copy System Log to removable media TNAILS Copy Thumbnails to removable media INSTALL Run Install from removable media SHELL Exit To Linux Bash Shell AUMIX Sound Utility NOOP Option Not Available HALT Shutdown System 6 J K T M 0 Select A thru 0_ PROGRAMMING OPTIONS BOOTH MENU A REBOOT Reiurns user to the Portrait Mode of operation by REBOOTING the computer The computer will go through its initialization routine upon Start up B SYSCFG System Configuration Utility Allows owner to se
12. 9 0 dINV 1O 3 18vo 069c 8 105 915 SI 869c N3389 ANV 3 LIHM 330 LAND 2 41915 ANOO 098 aa 8 ub 4191 99 6 25 Zt AO 1 c0 VL E L0 6 Z SS3NHVH H3MOd 990 35 5 35 JINVN3TIJ oianv SS3NHVH SNILSIX3 CL oo z amp D Ajddns OL MOTIAA Q3H puno45 eso DE pya Wov 1d ae oipny aa 9c 26 5 e 40 2 40 20 91 A8 asA X000103 3IAVN3 I3 90 03 NOI LdlHOS 3d 4333145 INIA il Essi dil 034930105 SON 1d 330 N33H9 LNO Ofrld gt TVIXVOO 729803 559003 DXA 8 _ OMY 960203 E s90034 09179 55170 1 890034 Ern 0Sc PS X 2 10 4 1 99003 pr Ogg x 9 zx woejg 0990038 OFF FX 0890034 011 9 9 0590038 011 CA 0890034 011 27 2 5 30 20 1 6 Q3SlA3H 10 8 L L HSLNNOD HOOd
13. BLE CHECK TO BE SURE THAT YOU HAVE CARDS IN THE PRINTERS AND THAT THE CARD CARRIAGE IS FULLY SEATED IN THE PRINTER TURN THE GAME OFF AND ON AGAIN AND RETRY IF THE PRINTER STILL DOESN T WORK CALL OUR SERVICE DEPARTMENT FOR ASSISTANCE 21 CAMERA REPLACEMENT ADJUSTMENT Remove 2 back camera housing cover screws in order to expose camera connections Unplug video and power cables in order to free the camera housing from the monitor cabinet REPAIR PROCEDURES 3 Remove the 6 nuts that hold the camera housing in place NOTE PLEASE NOTE THE ANGLE THAT THE CAMERA IS POSITIONED AT RE INSTALL THE NEW CAMERA TO THIS POSITION Remove screws that holds camera to housing Remove camera from housing Replace camera if necessary Re install in reverse order NOTE THE CAMERA CAN BE ANGLED UP OR DOWN TO ACCOMMODATE YOUR AVERAGE CUSTOMERS HEIGHT MORE CLOSELY LOOSEN THE NUTS AND ADJUST AS NECESSARY For all other questions about the CEC Extreme Card Machine you have purchased kindly contact us 1 SERVICE DEPARTMENT 716 759 0360 NORMAL BUSINESS HOURS ARE MONDAY FRIDAY 9 00 AM TO 6 00 PM 22 5014 CG5014 EC1051 EC3026 EC3028 5 1013 EC2009 EC2010 EC9001 PARTS LISTING MECHANICAL PARTS LOCK 7 8 CAMLOCK T HANDLE LOCK MAGNETIC CATCH LARGE MONITOR COVER GLASS MARQUEE GLASS LOCK CAM HARDWARE amp MISC EVOLIS BLACK INK CARTRIDGE ULTRACLEAN CLEANING KIT SER
14. BakRolerCeaming Back RotterCteaning Automatic Cleaning Print Head Cleaning _ PrimHegCkming BackRollerCleaning Back RotterCteaning Automatic Cleaning Cleaning BekRoerCEmin Automatic Automatic Cleaning 29 x Warr ty warrants all components in the CEC Extreme Card Machine game to be free of defects in materials and workmanship for a period of ninety days from the date of purchase This warranty does not cover items damaged due to normal wear and tear subjected to abuse improperly assembled by the end user modified repaired or operated in a fashion other than that described in the service manual If your CEC Extreme Card Machine game fails to conform to the above mentioned warranty 5 sole responsibility shall be at its option to repair or replace any defective component with a new or remanufactured component of equal to or greater O E M specification will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein 5 obligation will be to ship free of charge replacement parts by U P S Ground U S mail or other comparable shipping means Any express m
15. GROUND ray red 12 VOLTS SX2036X AUDIO AMP 2 003075 2009 5 VOLTS NOT USED 25 PIN D SUB UC2010 Jol GREEN YELLOW BROWN BLUE FG AC L POWER SUPPLY 6 8 L 9 S v gt 2 COMPUTER BROWN 2 BROWN x 2 G Y x2 BLUE x 2 black x 2 BLUE x 2 xoelg Aei on on enig Ae1 yoe q mojjaA 9 PIN D SUB a 15 PIN D SUB 15 PIN D SUB VGA PLUG 9 SX2055X FP2007 POWER ENTRY MODULE NB2007X ray black Mover A red gray E08463 E02109 arame brown gray EC2050X USB CABLE USB CABLE BLACK EC2059X POWER CORD CG2027 4 3 2 1 on won 24 V Zt dO 01 1 5 NI LaVININ Ag SSANYVH LAdNI NOLLNG XL9023Ss 5 35 u919XS NOSH3d 3NO NOWINOO 29 0Sc ON 1699 2 092 NOWINOO 29 PX XI 6 eee Sees 5525625 ON 99 0 Yoel Q3SIA3H L0 6 Z Alva 9 WHO 001 53
16. LLATION 1 To start please be sure you have a good area to put your Extreme Card Machine in This area should NOT be in direct sunlight nor should it be in a totally dark area While the unit will work under either of these conditions it might make it a little more difficult to get the best picture quality All of the adjustment parameters are based on average lighting conditions 2 Make sure you have sufficient floor space in the area where you will do your installation Be sure you have enough room so the normal traffic pattern in your location is not disrupted Almost all of the maintenance of the unit may be accomplished through the front door of the game Only in rare circumstances will you need to access the back door of the machine 3 Inspect the game for shipping damage Open the rear door and check all of the connectors on the back of the computer and be sure they are firmly seated 4 Push unit into final position SETUP PRINTERS 1 Open the front door of the unit and remove any protec tive packaging material that may have been used for ship ping purposes 2 Unpack the printers from the designated boxes The boy printer is blue The girl printer is red Printers should be clean and loaded with cards Proper cleaning proce dures are explained on pages 6 amp 7 3 Remove the card carriages from the back of each printer Load appropriate gender cards into each printer carriage Make sure cards are loaded into ca
17. Mirror Image No Video Card FBSpectrim Press F2 to bring up other options for this setting Flashbus Flashpoint Targa VIGA None Has been factory set to the correct video card installed in this unit Up Down Buttons No Use spacebar to toggle whether the unit has Up and Down buttons installed Options are Yes or No Print Duration 0 Wireless Pager No Has Freeze Button No NOT USED Transfer Option No Shared Up amp Down No Use spacebar to toggle whether the unit has Up and Down buttons installed Options are Yes or No 12 PROGRAMMING OPTIONS D amp E ACCOUNTING CASH PAGE ACCT From the BOOTH MENU pressing either D or E will get you to the Accounting information When you press either D or E you will first be required to enter your initials using the keyboard This information will be stored on the SYSTEM LOG for future reference If you would like a PRINT OUT Press D If you would like to view the information ON SCREEN with no print out Press E A sample of the accounting information given is shown below SW1 Number of people who selected the Classic Portrait after reviewing available choices SW2 Number of people who selected the Classic Portrait after the Caricature was finished B Number of people who selected both a Caricature and a Classic Portrait D Display Type TV Tuner P Printer Type LA LASER DI Digital Board Y N Us
18. R WILL NOT GET WARNING ALWAYS REMOVE POWER TO THE A SENSE OF UNRELIABILITY GAME BEFORE ATTEMPTING ANY SERVICE UNLESS NEEDED FOR SPECIFIC TESTING TROUBLESHOOTING FAILURE TO OBSERVE THIS PRECAUTION COULD RESULT IN SERIOUS INJURY TO PHILOSOPHY YOURSELF OR OTHERS To find problems with your CEC Extreme Card Machine always first check what should be obvious See that the machine is plugged in and that all of the fuses in the game are good Next check to see that all of the connectors are firmly seated and that none of the wires have been pulled out of them When trying to find out if specific components are bad or not try swapping them with components from another CEC Extreme Card Machine If you have one to see if the problem moves with the machine or stays where it was This will help you to know if you have a problem with a specific component or maybe a problem with either the wiring or the computer Use extreme caution when using probes or voltmeters if the game is powered up If doing continuity checks it is important to disconnect the harnessing at both ends as attached they may yield erroneous results If a Computer is suspected as the cause of a problem check to see that all of the components and boards are firmly attached to the Main Board Pay special attention to any socketed devices If light bulbs are suspected swap them with one that is known to work to narrow the problem down to either a bulb or P C Board
19. VICE MANUAL ELECTRICAL ELECTRONIC 8453 8545 8730 8690 CL2005 58449 00049 02258 02970 EC2000 EC2001 EC2003 EC2004 EC2005 EV2009 FP2007 PARTS BULB PL L 18W 30 BULB COMPACT FLOURESCENT CAMERA SONY FCB IX45C FLUORESCENT BULB BUTTON LARGE SQUARE BALLAST ASSEMBLY LED WEDGE BASE FUSE 5 AMP SLO BLO SWITCH PUSH PULL EC COMPUTER EVOLIS PEB3LE PRINTER BLUE EVOLIS PEB3LE PRINTER RED EVOLIS CARD HOLDER BLUE EVOLIS CARD HOLDER RED AUDIO POWER AMP SPEAKER 4 ROUND MON19LCDV MONITOR 19 LCD VGA SH2130X TS2033X BULB SOCKET MARQUEE PCBA TRANSISTOR FOR COIN COUNTER EC7003 EC7004 EC7005 EC7006 EC7014 EC7015 BOTTOM EC7016 EC701 EC7025 EC7026 EC7027 GRAPHICS DECAL INSET TOKEN HERE DECAL DOOR DECAL BOY BUTTON DECAL GIRL BUTTON DECAL LEFT SIDE PANEL TOP DECAL LEFT SIDE PANEL DECAL RIGHT SIDE PANEL DECAL SEAT BACK DECAL CABINET TOP DECAL MARQUEE SIDE EC MARQUEE BROWN x 2 G Y x2 3 3 BLUE x 2 Poo zo a C1 A SH2130X SH2130X CAMERA EC1014X C 2051 02109 BALLAST om CS8449X m BROWN G Y on 19 LCD MONITOR MON19LCDV X9S0cO04 PP250X 8453 8545 LCD POWER CORD w D Q 2
20. ail or overnight shipping expense Is at the cost of the purchaser Products will be covered under warranty only when The serial number of the game with the defective parts is given The serial number of the defective part if applicable is given Defective parts are returned to I C E shipping pre paid in a timely fashion if requested by 1 A copy of the sales receipt is available as proof of purchase upon request of distributors are independent privately owned and operated In their judgment they may sell parts or accessories other than those manufactured by We cannot be responsible for the quality suitability or safety of any non part or any modification including labor which is performed by such a distributor 30 ICE Inc warrants that all of its products will be free from defects in material and workmanship When placing a warranty request please be prepared to provide the following information Serial Number of Game or Bill of Sale Machine Type A Detailed Description of the Equipment Fault Symptoms ICE product including Cromptons Sam s Billiards Uniana and Bell Fruit is warranted as follows 180 days on the Main PCB and Computers 180 days on Motors 90 days on all other components i e DBV s Ticket Dispensers etc 30 days on repaired items 3 years on all Crane Harnessing 6 Months on Printers ICE Inc shall not be obligated to furnish a warranty request u
21. ble in the reverse order OVERHEAD MARQUEE LIGHT REPLACEMENT Unplug CEC Extreme Card Machine and disconnect power cord Remove 6 screws on right side of marquee case Remove bottom 2 screws on support side of marquee case in order to remove bottom casing piece Slide acrylic decal cover down and out of slot in order to expose light bulbs Make sure bulbs have cooled before removing Remove bad bulb and replace with new bulb It is highly recommended that same model bulb is used for replacement Reassemble in reverse order LARGE MONITOR REPLACEMENT Remove 8 monitor cover screws and 2 camera cover screws from the rear of the monitor cabinet Remove the front cover and bezel and setina safe location Be careful not to scratch the monitor cover Remove the 4 side screws that attach the monitor to the monitor cabinet Remove the monitor from the cabinet Remove all power and signal cables from the underside of the monitor Re assemble in reverse order Adjust the new monitor as necessary REPAIR PROCEDURES PRINTER REPLACEMENT 1 Open front door of the game 2 Slide shelf of printer to be replaced out towards the front of the game 3 Unplug the power and USB cables from the side of printer 4 Lift straight up on printer as the legs of printer sit down in fitted holes 5 Replace in reverse order IFTHE PRINTER DOESN T WORK REVIEW THE INSTALLATION PROCEDURE DOU
22. e Daily Sales are indicated by a vertical bar graph with a total sales number at the top of each bar The gray vertical bars represent the weekend dates M mM E M 1 272913 5 7 9 Avg shows the 14 day picture average 00000000000002 00000000000003 00000000000000 00000000000000 00000000000000 ai Bill Acceptor FLM Film PRN Printer POW Power OTH Other Fault Report Profile A 14 day history of reported down time and the responsible component The Right most column represents the previous day s date The Left most column represents 14 days prior Each time the booth is down a number will increment in the appropriate column In the power column a 1 will be displayed each day to reflect the on off timer NOTE If an error occurs more than 9 times in a 24 hour period a will be displayed PROGRAMMING OPTION G ADJUST IMAGE QUALITY HCS Proper adjustment of Image Quality settings on the Sketch Express is essential to guarantee that the product delivered is pleasing and consistent for the customers Sometimes Ambient lighting conditions brighter or dimmer than normal can have an effect on image quality This option will fine tune that quality is important to run several tests after adjusting any of the image qualities to make certain that any changes corrected the image qualities without causing any harm Pressing G f
23. e the drawer forward of the printer that you are cleaning STEP 2 Remove the card holder With your two finger pinch the side of the card holder and lift up STEP 3 Remove the Ribbon Cartridge Lift the front left side and back left side of the ink rollers with the gears attached first and lift up and out You can discard this if replacing with new Ribbon Cartridge STEP 4 Cleaning the print head Open the package for the swab and bend the swab halfway as shown STEP 5 Cleaning the print head continued Move the cleaning swab back and forth across the print head This will dissolve any ink dried into the print head Proper Cleaning Procedure STEP 6 Cleaning the back roller Open the roller cleaner remove the blue roller located in the back of the printer STEP 7 Cleaning the back roller Roll the roller back and forth until all debris are removed STEP 8 Insert Cleaning Card Remove cards from stacker and replace with cleaning card Re place stacker STEP 9 Start Cleaning Cycle Press and hold button on control panel for 2 seconds Cleaning starts when LED light is flashing Card will eject when cleaning is complete FAILURE TO PREFORM MAINTENANCE WILL VOID YOUR WARRANT Y There is a worksheet in the back of the manual that you must photocopy and fill out every time a cleaning procedure is done In order to comply with the printers manu facture s cleaning procedure this work sheet can be used to prove
24. e used to clean this equip ment Warning Use a soft lint free cloth to clean the plastic Do not use ammonia based glass cleaners on clear plastic surfaces Doing so will cause the plastic to fog over a period of time Any ammonia free glass cleaner is recommended Novus cleaner 1 makes a special plastic cleaner that reduces static build up and restores a glass shine back to the plastic CABINET The cabinet plastic and decals can be cleaned with soapy water or spray furniture polish DO NOT use any alcohol or petroleum based cleaners as they could damage the plastic or printed parts COIN MECHANISMS The coin mechanisms should be cleaned periodically as they will accumulate dirt which will cause the coins to Stick Remove the coin mech and clean them in a dish deter gent solution and a stiff brush Dry thoroughly and re install INSTALLATION SETUP SAFETY PRECAUTIONS IMPORTANT FAILURE TO FOLLOW THESE DIRECTIONS CLOSELY COULD CAUSE SERIOUS INJURY TO YOU AND OR DAMAGE TO YOUR GAME WARNING WHEN INSTALLING THIS GAME A3 PRONG GROUNDED RECEPTACLE MUST BE USED FAILURE TO DO SO COULD RESULT IN SERIOUS INJURY TO YOURSELF OR OTHERS FAILURE TO USE A GROUNDED RECEPTACLE COULD ALSO CAUSE IMPROPER GAME OPERATION AND OR DAMAGE TO THE ELECTRONICS DO NOT DEFEAT OR REMOVE THE GROUNDING PRONG ON THE POWER CORD FOR THE SAME REASONS AS GIVEN ABOVE USING AN IMPROPERLY GROUNDED GAME COULD VOID YOUR WARRANTY INSTA
25. ed in color booths only S Sound Enabled Y N ML Multi Language Y N L Languages Enabled 0 English 5 German 1 Spanish 6 Atlus 2 French 7 Dutch Japenese 8 Italian 4 Portuguese V Type of Vend Available options are 1 1 1 1 3 1 5 2 2 2 2 2 2 3 3 3 4 4 2 4 3 5 5 3 5 4 5 5 6 1 2 1 3 1 4 2 3 2 4 Top area of the Accounting Screen Date Current Date amp Time Last Sys Manufacturer Kiosk Number Location as entered in SYSCFG Menu The Number on the right is the Software version ID Date 7 11 10 02 Sys 0000 ICE Last 7 3 D BT P LA DEN S Y ML N L 0 V 2 2 BIL FLM PRN POW OTH PRINTS 42 SHOTS LEFT 56 EY 151216 0 07 24 Prints Number of pictures taken to date Shots Left Number of Photo shots available Cashz Total money count used for accounting Free Dollar value of free vends given P of PLAYS S SINGLES of single vend sessions D DOUBLES of double vend sessions EM Efficiency for the Month calculated as follows Time in rotation of days x daily service hours per setting in SYSCFG Menu EY z Efficiency Year to Date ON z Number of hours the booth is set up for in Daily Service Hours in SYSCFG Menu Date the last accounting was taken Efficiency Graph Designated by the letter E The efficiency number is indicated by the left column 0 100 number scale RLSA6413 1 Th
26. nder the following conditions Equipment has been subjected to unwarranted stress through abuse or neglect Equipment has been damaged as a result of arbitrary repair modification attempts Equipment that has failed through normal wear and tear ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or travel time associated therein All defective warranty covered components will be replaced with new or factory refurbished components equal to OEM specifications ICE Inc will cover all UPS ground or comparable shipping means freight costs during the warranty period Expedited shipments are available for an additional charge Defective parts are returned to ICE Inc at the customer s expense in a timely fashion ICE distributors are independent privately owned and operated In their judgment they may sell parts and or accessories other than those manufactured by ICE Inc We cannot be responsible for the quality suitability or safety of any non ICE part modification including labor that is performed by such a distributor Parts Service Dept Innovative Concepts in Entertainment 10123 Main St Clarence NY 14031 Phone 716 759 0360 Fax 716 759 0884 31
27. o amplifier disconnected or bad Check amp and connections and replace if necessary Audio amplifier output level set too low Check output level adjusting pot on amp Computer program trashed or frozen Restart computer to initialize MACHINE WILL NOT RUN PROGRAM PROPERLY Check settings in sysefg Computer bad Check and repair or replace as necessary Harnessing bad or disconnected Check and repair or replace as necessary PRINT QUALITY POOR PICTURE EITHER TOO DARK OR TOO LIGHT Machine set up in an area that is either too dark or too light by a window Move if possible or adjust settings in HCS screen Camera settings improper reset according to set up directions in programming section of manual Built in Florescent lighting burned out Replace burned out light bulbs Harnessing or power to bulbs not working check and repair as necessary TRIPLE IMAGE IS SHOWN AND PRINTED WHEN COMPUTER OR MONITOR IS REPLACED e From the shell type chmonitor without the quotes and then select option B Reboot computer 17 REPAIR PROCEDURES NOTE THE CEC EXTREME CARD MACHINE MONITOR WILL SHOW PLEASE CALL REPAI R ATTENDANT IF THE PRINTERS ARE OUT OF Repairs will be pretty much straight forward with CARDS OR IF THE GAME HAS SOME OTHER most being limited to the actual replacement of bad OF ERROR THIS IS DONE SO THAT THE components OPERATOR IS MADE AWARE OF A POSSIBLE PROBLEM BUT THE CUSTOME
28. occurs during the file system check or initialization routine you will most likely be dropped into the Linux Bash Shell to repair it In this case the system will give a message that says Give root password for maintenance or type CONTROL D for normal startup These types of errors are quite common in Linux based computers The computer is having trouble putting files where they need to be for startup By following the instructions below you can tell the operating system to decide on its own the best place for files The instructions are case sensitive and the commands must be entered exactly as instructed Every space counts If one space 1 wrong the operation will fail 1 The first step is to reboot the computer and let it freeze back up at the fsck error screen 2 Next you need to enter the password in lower case letters Type fotofant 3 Then hit enter 4 Now you should be at a c vend type of command prompt From here you need to type exactly 5 fsck y dev hda1 Make certain to include the space between the k and and between the and the Also that s a 1 not an at the end 6 Then hit enter 7 You may get a message that says running fsck on a mounted file system may cause severe damage And Do you want to continue y n If so press y to continue the file system check 8 Type the word reboot at the command prompt and the booth should come up into
29. ou must use the exact case to access that file or directory Example myfile is not the same as Myfile or MYFILE All commands are lower case Username vend Password fotofant Type EXIT to exit the Linux Bash Shell Also see FSCK ERROR MESSAGE at the end of the PROGRAMMING section of this manual OPTION M SOUND UTILITIES AUMIX Pressing M from the booth menu will allow you to adjust the sound qualities of the system FROM THE SOUND CARD OF THE COMPUTER such as volume levels and balance levels NOTE You can make additional changes to the SKETCH EXPRESS Master Volume by adjusting the output level dial on the audio amplifier which is located under the printer Audio Mix Adjustments BE VERY CAREFUL IN THIS MODE TO PREVENT UNDESIRED RESULTS Although there is nothing you can hurt you might change an adjustment that will cause unexpected results On the left side of the Audio Mix Menu you will find the words Quit Load Save Keys Mute Only amp Undo The first letters are highlighted in Pink Use the keyboard and the highlighted letters to perform tasks in this menu such as to Quit the menu L to Load default Volume Levels amp Balances S to Save new settings K to show action Keys used to change settings in this menu M to Mute the sound O to Only change one particular setting and U to Undo any changes you wish to abandon These center items are the op
30. rom the BOOTH MENU will bring you to the menu screen shown below This menu only displays the proper key you will use when adjusting the Image Quality for each item listed You may wish to write down this information or refer to this manual when adjusting the Image Qualities Function CONTRAST BRIGHTNESS Function Key HUE h SATURATION 5 SHARPNESS OK QUITNO SAVE 4 DECREASE SELECT SAVE 3 Press any key to continue h HUE Shade of Color or Tint S SATURATION Strength of Color or Tint t CONTRAST Variation of Lightness 4 Darkness of image BRIGHTNESS Distribution of Light SHARPNESS Focus NOTE The recommended order for the above adjustments is Contrast Saturation Hue and Brightness Sharpness or Focus should be adjusted last as needed After the above menu appears you are prompted to press any key to continue at the bottom of the menu Press any key the spacebar will do and you will see what the camera sees on the screen in front of yOu 14 Using the CONTROL PANEL on the front of the booth press the SELECT button to DECREASE the intensity level for each setting above Press the OK button to INCREASE the intensity level for each setting above When you are satisfied with your selections press 3 to SAVE your settings If you are not satisfied and wish to discard your settings press 4 to QUIT WITHOUT SAVING OPTION H VIEW SYSTEM LOG
31. rriages prop erly see picture pg 5 4 Pull the sliding shelves forward Place the boy printer on the upper sliding shelf Place the girl printer on the bot tom shelf 5 Connect USB and power cables to each printer 6 Slide shelves back into cabinet It would be a good idea to order extra printer ribbons and boy girl cards at this time Please order all SUPPLIES from I C E Please call our service department at 716 759 0360 Ext 3 Parts Supplies INSTALLATION SETUP 7 Plug the CEC Extreme Card Machine into A C out let 8 If the unit does not start when plugged in turn on the switch now 9 At this point your Extreme Card Machine should go through it s initialization routine and should be ready to operate in a couple of minutes 10 This machine default is set up for 1 coin play If this is acceptable then your machine is ready to vend 11 To set the game up differently from the factory set tings please refer to the PROGRAMMING section of the manual EC CARD LOADING Make sure proper card loading direction is the same as below Picture Face area up and out MAINTENANCE amp CLEANING INSTRUCTIONS In order to ensure a very high quality of personal ization of your plastic cards every user of an Extreme Cards printer must follow the following maintenance amp cleaning instructions The factory warranty is subject to strict compliance with ordinary maintenance instructions
32. t CENTER gt Finish entry Line Dn Up 7 lt ESC gt Lose Changes lt F1 gt Save Changes Enable camera tilt mech control by up and down buttons 9 PROGRAMMING SYSCFG MENU DETAILED DESCRIPTIONS FROM TOP OF MENU TO BOTTOM SEE PHOTO OF SYSCFG MENU ON PREVIOUS PAGE In the following descriptions objects in brackets are the factory default settings set up for the type of installations used on this unit Objects in parentheses indicate the function key necessary for editing that particular field Machine Number This is the ID of the booth Country TOKEN D M Y Location Type in a location name Max 20 Characters State Enter the State Initials if applicable Type of Vend 2 2 Use F2 to highlight the correct vend price and hit ENTER to select Save Thumbnails No DO NOT CHANGE THIS OPTION SHOULD ALWAYS BE SET TO Setting this option to Yes may cause your Hard Drive to malfunction Bill Acceptor Model None Accept Scrip No Daily Service Hours 24 Enter the number of hours the booth will be turned on over a 24 hour period Coin Acceptor NRI DIO Base 0 X 300 Accept Credit Cards No Applicable to installations utilizing a card swipe unit Use the spacebar to toggle Yes or No Accept Tokens No Only used when applicable Use the spacebar to toggle Yes or No Print Stickers No How Many 16 Courtesy Vend No Applicable when installed with the courtesy vend button Use the
33. t up site and system specific parameters C NOOP Option Not Available D ACCT Accounting Cash Page Prints the system accounting picture Running Totals of gross and picture count are recorded as well as system hardware profile and performance E ACCT Accounting Cash Page no print Same as above D only no printout is produced Allows user to view the accounting information on the video monitor F SETTIME Set Booth Time amp Date G HCS Adjust Image Quality Allows owner to adjust the portrait clarity such as contrast hue saturation sharpness and brightness H SYSLOG View System Log Allows owner to view an historical record of system activity I CPLOG Copy System Log to removable media Allows the owner to copy the system log to a floppy disk This information will be divided into two files Infohut log and Syslog txt J TNAILS Copy Thumbnails Allows the owner to copy the system log to a floppy disk K INSTALL Run Install removable media Used to run the Installation Diskette for this program L SHELL Exit to Linux Bash Shell M AUMIX Sound Utility This will allow the owner to make changes in the sound qualities such as volume levels and balance levels N NOOP Option Not Available O HALT Shutdown System DETAILED DESCRIPTIONS BOOTH REBOOT Press A on the keyboard to save any changes and reboot the system You must press A in order to exit
34. the vending mode 9 If system does not come back into the vending mode retry the steps again making sure that you are typing exactly what is shown including all spaces QUICK TROUBLESHOOTING MACHINE WILL NOT ACCEPT MONEY Bad or sticky coin mech Clean and adjust mech as necessary Bad Harnessing Check with meter and repair if necessary Bad or Dirty Dollar Bill Validator Clean unit then test Replace if necessary Bad Computer Replace NO PICTURE OR BAD PICTURE ON MONITORS Bad Monitor Replace Monitor Bad Harnessing Test and Repair or Replace Monitor e Bad Computer Replace Computer Monitor Adjusted Improperly Readjust Monitor MACHINE WILL NOT PRINT CARD e Printer OUT OF CARDS Add cards and restart Computer e Printer tray not seated properly Re seat tray and restart computer to initialize Printer Jammed Clear Jam and reinitialize as shown in the repair section of this manual Printer off line Reinitialize as shown in the repair section of this manual No power to printer or printer turned off Check power or turn printer on reboot computer Printer Cable bad or loose Check cable and reseat or replace as necessary Computer bad Repair or replace as necessary NO SOUND FROM MACHINE Sound Volume turned down Enter programming mode and check volume level see programming Speaker bad or disconnected Check for proper connection and replace if necessary Audi
35. tions you may change Vol Volume Synth Synthesizer PC Music Spkr Speaker Line Line Center Items that are NOT USED and cannot be adjusted at all Mic CD Rec amp Line 2 The only parameter you may need to change in this menu is the Volume levels Top Center Use the Left Right Arrow Keys to make changes to the Volume Levels on Left Side and Balance Levels if necessary on Right side Once you are satisfied with the changes you have made use S to save the changes or U to undo changes Press the Q key to quit this menu If you find that you have made an incorrect adjustment simply go back into the Aumix Menu and press L to Load the factory default settings for all options in this menu The AUDIO MIX Menu appears below PROGRAMMING OPTION O SHUTDOWN SYSTEM HALT Use this option to take this unit out of service for any length of time This option will shut down the computer system properly for moving storage etc Be sure to shut off the main power switch as described in the set up section of this manual When the unit is ready to put into service again simply plug the unit into a grounded outlet and turn the main power switch on and let the computer run through its initialization routine If no errors occur during initialization the unit is ready for normal operation or programming optional settings from the BOOTH MENU 16 FSCK ERROR File System Check Error If an error
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