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Canon ipf710- SERVICE MANUAL

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2. 142 Printhead 10601 E d E o m SUS Gi Ink tank ROM PCB L 2l gt ei 1 2 29 wis q S 9 9 ga 649 S Ink tank ROM PCB R gt JO eo Io Ge Fs Yea Ll els Of els i Valve motor I IN SS I 9 tH Valve open closed detection Sensor J202 J201 S Ink tank cover switch Linear encoder m m Carriage cover sensor 9 Humidity sensor e Upper lock E Carriage HP sensor solenoid R S E Lift motor Upper cover lock gt 69 solenoid L E Pressure release switch S 6 Pump motor Upper cover switch S Pump encoder sensor Upper cover switch e Pump cam sensor Carriage motor Media sensor Feed roller encoder Feed roller motor g Feed roller HP sensor o Suction fan o E Operation panel 9 Mist fan R Mist fan L Power supply S Head management sensor Maintenance cartridge 43301 dir Maintenance cartridge ROM PCB F 2 1 2 1 Chapter 2 2 1 2 Print Driving At printing print
3. 6 4 6 1 3 2 Check maint cartridge capacity 1100 sess 6 5 6 1 3 3 End of paper feed Cannot feed paper more 100 6 5 6 1 3 4 GARO W12xx xx Digits 1221 1222 1223 1225 1231 1232 1233 1234 1235 6 5 6 1 4 Troubleshooting When Errors Occur sese 6 5 6 1 4 1 03010000 200C 03010000 2017 03010000 2018 03016000 2010 Multi sensor error 6 5 6 1 4 2 03010000 200D Cut media emor 00001 0010000 0 6 6 6 1 4 3 03010000 2016 Paper feed delivery jam error sss 6 6 6 1 4 4 03010000 2820 03010000 2821 03010000 2822 03010000 2823 03010000 2F 33 031300312F32 Adjustment eo 6 7 6 1 4 5 03010000 2 1 03060000 2 14 03060 00 2 00 03061000 2 15 03860002 2 02 Contents 03860002 2E0A 03860002 2E0C Path mismatch error sss 6 7 6 1 4 6 03030000 2E21 IEEE1394 Error 6 8 6 1 4 7 03031000 2 Upper cover sensor error sess 6 8 6 1 4 8 03031000 2E11 Carriage cover sensor 6 8 6 1 4 9 03031000 2E 12 Defective paper release lever 6 9 6 1 4 10 03060A00 2E1B Roll media error eere 6 9 6 1 4 11 03130031 260E Gap detection eo 6 9 6 1 4 12 03130031 260F Gap adjustment eo 6 10 6 1 4 13 03130031 2 13 A D Converter external trigger output stopped
4. T 6 14 J3401 rin Signal name IN OUT Function Number 1 VMGND GND 2 VMGND GND 3 VMGND GND 4 VMGND GND 5 VH MONII IN VH control signal 1 6 VH ENB OUT VH power supply ON OFF signal 7 VH MOND IN VH control signal 2 8 GND GND 9 3 3V OUT Power supply 3 3V 0 3 3V OUT Power supply 3 3V 1 GND GND 2 SNS5V OUT Power supply 5V 3 SNS5V OUT Power supply 5V 4 VM OUT Power supply 32V 5 VM OUT Power supply 32V 6 VM OUT Power supply 32V 7 VM OUT Power supply 32V 8 VM OUT Power supply 32V 9 VM OUT Power supply 32V 20 VM OUT Power supply 32V 21 VM OUT Power supply 32V 22 VMGND GND 23 VMGND GND 24 VMGND GND 25 VMGND GND T 6 15 J3601 rin Signal name IN OUT Function Number 1 ENCODER A IN Carriage encoder output signal A 2 ENCODER B IN Carriage encoder output signal B 3 GND GND 4 COVER IN Carriage cover sensor output signal 5 OUT ENB OUT Head data enable signal 6 H DASH LICC2 B OUT Head analogue switch A D trigger signal 7 GND GND 8 HI D DATA 7 OD OUT Odd head data signal 7 D 6 25 Chapter 6 J3601 Pin Signal name IN OUT Function Number 9 GND GND 0 HI E HE 8 B OUT Head heat enable signal 8 E 1 GND GND 2 HI E DATA 8 OD B OUT Odd head data signal 8 E 3
5. tended 1 2 5 Roll holder 1 2 6 Expendables 1 3 Product Specifications ise tuere de Te E HERE 1 5 1 3 1 Product Specifications u eene 1 5 1 4 Detailed Specifications nnne 1 8 1 4 1 Print speeds and print directions essere 1 8 1 4 2 Interface SPECIFICATIONS sse tenerent tenen 1 9 1 5 Names and Functions of Component 1 10 1 5 1 Printer front panel sss enne 1 10 1 5 2 Printer rear partiel oe eret po rr o ee seats eo e REO e 1 11 1 5 3 1 6 Basic Operation 1 6 1 Operation panel 1 6 2 Printer state transitions ENEE 1 14 1 653 Main merus o eee eerie er See en eee 1 15 1 7 Safety and Precautions nennen nennen 1 22 1 7 1 Safety Precautions sse eene nennen enne tenen ene nenne 1 22 1 7 1 1 Moving parts of the printer 22 4141422 00 00040 20000000000000000000000000000000 1 22 142 Ink adhesion ott c o ideni tes tends 1 23 1 7 1 3 Live parts of the printer 1 25 1 7 2 Other Precautions 1 26 1 7 2 1 Printhead 1 26 1 7 2 2 Ink tanks 1 28 1 7 2 3 Dealing with the 1 29 1 7 3 Precautions When Servicing Printer 1 30 1 7 3 1 Tips on data stored in the printer 1 30 1 7 3 2 Confirming the Fir
6. 6 18 Contents 6 1 5 5 E194 404A Non discharge detection count error sess 6 18 6 1 5 6 E196 4040 E196 4041 E 196 4042 E196 4043 E 196 4044 E 196 4045 Main controller POGB 8rI0r5 6 1 5 7 E198 401C E198 401D E198 401E RTC error 6 2 Location of Connectors and Pin Arrangement 6 2 1 Main controller DCH 6 22 Carriage relay PEB E 6 2 3 Head relay PCB EE WER EE 6 3 1 Firmware Update Tool 6 4 Service TOO EE 6 4 1 List of TOONS x H 6 4 2 Using the Cover Switch Tool ener enne een Chapter 7 SERVICE MODE 7 1 Service Mode 7 1 1 Service Mode 7 1 2 5 Mode Map n eet ER t ended deeds 7 2 7 1 3 Details of Service Mode 7 6 Chapter 8 ERROR CODE E e le eti evo ero ROT tei pert eir Ree 8X LEE 9 2 Warning Table tee ep er S 8 2 1 Warmings entere 8 3 Table 8 3 1 Error Code List 8 4 Sevice Call Table eret 8 6 8 4 1 Service call errors L n nn n 8 6 Chapter 1 PRODUCT DESCRIPTION Contents Contents 1 1 ee lee EE 1 1 1 1 1 Product Overvlew EE 1 1 1 2 Features 1 2 1 Features 1 2 2 Printliead EE 1 2 3 InK tanks EES 124 Gutter unit u
7. 6 10 6 1 4 14 03130031 2 14 ASIC Register cannot be written 6 10 6 1 4 15 03130031 2 16 Mist fan erfor eei ctio cts 6 10 6 1 4 16 03130031 2F 17 Suction fan error sse 6 10 6 1 4 17 03130031 2F20 03130031 22 03130031 2F23 03130031 2F28 03130031 2F2D Defective sensor in purge unit eene nennen nennen 6 11 6 1 4 18 03130031 2F25 Carriage home position error sss 6 11 6 1 4 19 03130031 2F26 03130031 2F27 Carriage motor error 6 11 6 1 4 20 03130031 2F2A Feed roller home position error sss 6 12 6 1 4 21 03130031 2F3A valve open close error sss 6 12 6 1 4 22 03800200 2802 03800400 2803 03800300 2801 Printhead error 6 12 6 1 4 23 03800500 280C Defective printhead nozzle sss 6 13 6 1 4 24 03800500 2F2F 03800500 2F30 Head management sensor error 6 13 6 1 4 25 03810101 2501 03810102 2502 03810103 2503 03810104 2500 03810106 2506 03810106 2507 No ink error tre dre eere deer recede 6 13 6 1 4 26 03810201 2581 038 10202 2582 038 10203 2583 038 10204 2580 038 10206 2586 03810206 2587 Tank level error 1 5 ect 6 14 6 1 4 27 03810201 2591 03810202 2592 03810203 2593 03810204 2590 03810206 2596 03810206 2597 Tank level error 2 esee eiecit teneris 6 14 6 1 4 28 03830101 2521 03830102 2522 03
8. J601 Pur Signal name IN OUT Function Number 40 H1 D DATA 7 OD OUT Odd head data signal 7 D 41 H1 E DATA 8 OD OUT Odd head data signal 8 E 42 H1 F HE 10 OUT Head heat enable signal 10 F 43 HI F DATA 11 EV OUT Even head data signal 11 F 44 HI E DATA 8 EV OUT Even head data signal 8 E 45 H1 D DATA 6 EV OUT Even head data signal 6 D 46 H1 C DIA2 IN Head DI sensor signal 2 C 47 H1 C DATA 5 EV OUT Even head data signal 5 C 48 HI B DIAI IN Head DI sensor signal 1 B 49 H1 A HE 0 OUT Head heat enable signal 0 A 50 H1 B DATA 2 OD OUT Odd head data signal 2 B 51 H1 B DATA 3 OD OUT Odd head data signal 3 B 52 H1 C DATA 4 OD OUT Odd head data signal 4 C 53 GND GND 54 GND GND 55 GND GND 56 H1 F DATA 11 OD OUT Odd head data signal 11 F 57 HI E DATA 9 EV OUT Even head data signal 9 E 58 GND GND 59 H1 D DATA 6 OD OUT Odd head data signal 6 D 60 H1 C HE 5 OUT Head heat enable signal 5 C 61 H1 B HE 3 OUT Head heat enable signal 3 B 62 HI A DIAI IN Head DI sensor signal 1 A 63 H1 A DATA 1 OD OUT Odd head data signal 1 A 64 GND GND 65 GND GND 66 GND GND 67 GND GND 68 H1 F DATA 10 OD OUT Odd head data signal 10 F 69 HI F DIAI IN Head DI sensor signal 1 F 70 H1 D HE 7 OUT Head heat enable signal 7 D 71 GND GND 72 CLK OUT Head clock signal 73 LT OUT Head latch signal 74 H1 B DATA 2 EV OUT Even head data signal 2 B 75 H1 A DATA 0 OD OUT Odd head data signal 0 A 76 GND GND
9. 2 3 2 6 Maintenance Cartridge 2 3 2 7 Air FloW 2 3 3 Paper Path 2 3 3 1 Outline 2 33 22 Paper Path e RED e HE RR EUR QUSS NEU GREATER e 233 ee E 2 4 Printer Electrical System m 2 4 Qullines dere rr ete oret redde C ete etri e een basa a h a 2 40 T OVerVIGW EE 2 4 2iMain Controller 3 2 eee ree e ede d deor e ERR dee 2 4 2 1 Main Controller COMPONENTS nnne 2 28 2 4 3 Carriage Relay e 2 30 2 4 3 1 Carriage relay components nte 2 30 244 Head Relay BCEE 2 30 2 4 4 1 Head relay components sse eterne tenete enne nene 2 30 2 4 5 Maintenance Cartridge Relay 2 31 Contents 2 4 5 1 Maintenance cartridge relay components sss 2 31 2 46 Power Supply AEN 2 31 2 4 6 1 Power supply block diagram sse 2 31 2 5 Detection Functions with Sensors sse 2 32 2 5 1 Sensers for covers 2 5 2 Ink passage system 2 5 3 ele EE 2 5 4 Paper path system Chapter 2 2 1 Basic Operation Outline 2 1 1 Printer Diagram A printer diagram is shown below Multi sensor
10. ONS Ircul 8 H3d0oN3 1 General C General C L e s 4 s e 7 e o wo n se v 14 ss se v 18 19 20 21 22 2 24 25 26 27 28 29 90 1 se 96 7 so a1 42 s 6 47 48 49 so L 2 s 4 s e v e e w n w ss vs ss sv wo so 20 21 22 2 24 25 26 ev 28 zo v 97 30 41 45 47 48 49 50 J3601 OS A92 WA 10578434090 A92 WA J4 EH DREES 273 4 5 J3M J3F SOd NO ASTANWd ONS 13539 QNO 18 Ag e uazzna As 02 NOH ONS NO H3MOd SW1 V NO ASTANWd 9 10 10 11 11 12 12 LEFEEFEBREREF een 2 5 S z e s e n SOd ONG 4L3S3Hd ONG Odd AEET 18 uazzna AS ozA9H ONS NO H3MOd Operation panel 12 ANOOSV WA WA WA 10 9 8 QNS QNS As 02AOH AS ozA9H Power suppl
11. In view of in front of the main body C M Y MBk MBk PBk F 1 3 4 4 ircuit Diagram General C Printhead Multi sensor 2 SNS 17 AS L SNS LN ONE PO Wd EOZ Wd voi EELEE Ie Head relay PCB J101 J102 GNOWA 84 LHA 10 10 LHA 22 23 24 25 26 27 28 29 30 22 23 24 25 26 27 28 29 30 H LHA 12 12 LHA 13 13 19 20 21 19 20 21 14 14 18 18 15 15 17 17 16 16 16 16 17 17 15 15 18 18 QNOWA 14 14 19 19 GNOWA 13 13 20 20 QNOWA 12 12 10 10 9 9 CHA 8 8 CHA 84 AHA 29 28 27 26 25 24 23 22 21 29 28 27 26 25 24 23 22 21 ONS 10
12. J3601 FN Signal name IN OUT Function Number 49 GND GND 50 H1 C DATA 4 OD OUT Odd head data signal 4 C T 6 16 J3602 Signal name IN OUT Function Number 1 IO ASIC SDA IN OUT Head ROM control signal data 2 IO ASIC SCL IN OUT Head ROM control signal clock 3 GND GND 4 HI E DATA 8 EV B OUT Even head data signal 8 E Si GND GND 6 HI D HE 7 B OUT Head heat enable signal 7 D 7 GND GND 8 H1 D DATA 7 EV_B OUT Even head data signal 7 D 9 GND GND 10 H1 D DATA 6 EV_B OUT Even head data signal 6 D 11 GND GND 12 H1 D DATA 6 OD_B OUT Odd head data signal 6 D 13 GND GND 14 H1 D HE 6_B OUT Head heat enable signal 6 D 15 GND GND 16 H1 C HE 5_B OUT Head heat enable signal 5 C 17 GND GND 18 H1 C DATA 5 OD_B OUT Odd head data signal 5 C 19 GND GND 20 H1 DSOUT2 IN Head temperature output signal 2 21 H1 DSOUT1 IN Head temperature output signal 1 22 GND GND 23 LV OUT Head clock signal N 24 LV H1 CLKP OUT Head clock signal P 25 GND GND 26 H1 LT B OUT Head latch signal 27 GND GND 28 H1 C DATA 5 EV OUT Even head data signal 5 C 29 GND GND 30 3 OUT Head heat enable signal 3 B 31 GND GND 32 H1 C DATA 4 EV OUT Even head data signal 4 C 6 27 Chapter 6 J3602 Pin Signal name IN OUT Function Number 33 GND GND 34 H1 B DATA 3 EV_B
13. 16 16 A3 V1VQ 8 1H 15 15 A3 CV1VO 8 LH 14 14 13 13 40 39 38 37 36 35 34 33 32 31 40 39 38 37 36 35 34 33 32 31 A37 E VLVOF V LH 12 12 0 1 0 11 0 3 10 10 GO O V1VQF V LH 9 9 QO LE V1VGO V LH 8 8 C 3H 8 1H QO Z V1VQ 8 1H QO V1VQ 8 1H b SH O 1LH GO V1VQ 0 LH 50 49 48 47 46 45 44 48 42 41 50 49 48 47 46 45 44 48 42 41 NIE SNS LIN NIZ SNS LIN J601 J702 Carriage relay PCB J101 42 43 44 45 46 47 48 49 50 42 43 44 45 46 47 48 49 50 32 34 35 36 37 38 39 40 41 32 33 34 35 36 37 38 39 40 41 22 23 24 25 22 23 24 25 26 27 28 29 30 31 22 23 24 25 26 27 28 29 30 31 19 20 21 19 20 21 19 20 21 18 18 18 7 7 7 16 16 16 15 15 15 14 14 14 13 13 13 12 12 12 H H 10 To Main controller 10 To Main controller PCB
14. 1 7 Chapter 1 1 4 Detailed Specifications 1 4 1 Print speeds and print directions Gloss photo paper thick Semigloss photo paper thick Gloss paper pro photopaper Super photopaper Super photopaper silky Proof paper 2 Synthetic paper unglued Synthetic paper glued T 1 2 Mediatype Prioritized picture Print quality Number of Direction Resolution quality passes 1 Plain paper Photographs and Fast 1 pass Bidirectional 1200 x 1200 dpi Plain paper bond paper illustrations Standard 2 passes Bidirectional 1200 x 1200 dpi Plain paper high coloring Fine 4 passes Bidirectional 1200 x 1200 dpi Line drawings Fast 2 1 pass Bidirectional 1200 x 1200 dpi text 1 pass Bidirectional 1200 x 1200 dpi Standard 1 pass Bidirectional 1200 x 1200 dpi Fine 2 2 passes Bidirectional 1200 x 1200 dpi 2 passes Bidirectional 1200 x 1200 dpi Office characters Standard 3 1 pass Bidirectional 1200 x 1200 dpi 2 passes Bidirectional 1200 x 1200 dpi Coated paper Photographs and Standard 4 passes Bidirectional 1200 x 1200 dpi Dedicated high quality paper illustrations Fine 8 passes Bidirectional 2400 x 1200 dpi Thick coated paper Maximum 12 passes Bidirectional 2400 x 1200 dpi Line drawings and Fast 2 1 pass Bidirectional 1200 1200 dpi mE 1 pass Bidirectional 1200 x 1200
15. Printhead mounting function The carriage which fixes the printhead in position mechanically is connected to the contact of the head relay PCB b Control function The carriage carries a carriage relay PCB which relays printhead drive signals and an encoder which generates print timing signals The carriage relay PCB is connected to the main controller by a flexible cable Carriage drive function The carriage is caused to reciprocate level on t he plat en by means ofthe carriage belt that is driven by the power imparted from the carriage motor d Printhead maintenance function This printer performs cleaning operations such as wiping the printhead and sucking inks with the carriage halted at its home position e Nozzle check function This printer carries out an ink discharge operation with the carriage halted at the maintenance jet tray locating the nozzles in the printhead failing to discharge with a head management sensor attached to the head management sensor f Carriage height adjustment function The separation between the face of the printhead and the paper varies with each paper thickness A narrow gap makes quality better but could smear the print surface as a result of paper rubbing against the face or cause damage to the nozzle assembly 2 2 Media type Environmental condition Mead height m EE 1 5 25 Humidity T 1 45 Glossy Paper Plain Paper Line drawing 1 75 Plain Paper Heavyweight Coat
16. 2 4 1 Outline 2 4 1 1 Overview The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer the carriage relay PCB the head relay PCB and printhead which are mounted in the carriage the operation panel on the right upper cover and other electrical components such as sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions Printhead Multi sensor Operation panel control Fans control EEPROM control Main controller Power supply 5 1V generation 32V generation F 2 21 2 27 Chapter 2 2 4 2 Main Controller 2 4 2 1 Main controller components 3203 2802 ay 1 2902 IC701 IC2 1 3100 1 802 F 2 22 1C2900 ASIC 2 ASIC with 16 bit internal bus is driven in sync with the 66 MHz external clock It supports the following functions Image processing unit This unit converts the RGB multi bit image data or CMYK multi bit data received from the host computer through the interface connector to the binary image data for the ink colors used DMA controller This controller controls the input interfaces such as the USB and expansion card slot as well as DMA transfer of the data to be stored in the
17. E144 4047 Feed system counting error E146 4001 Borderless idle ejection mist recovery count full E161 403E Abnormally high printhead temperature E196 4040 Checksum error E196 4041 Flash memory clearing error E196 4042 Flash memory write error E196 4043 E196 4044 EEPROM size error E196 4045 EEPROM write error E198 401C error E198 401D low battery error E198 401E 8 6 RTC clock stopped ERROR Exxx xxxx Call For Service APPENDIX J101 QNOWA 22 23 24 25 22 23 24 25 WA WA 19 20 21 19 20 21 WA 18 18 9 WA WA 7 7 10 WA 16 16 12 WA 15 15 13 WA 14 14 14 ASSNS 13 13 ASSNS 12 12 15 ONS 16 7 10 10 18 9 9 19 ONS 8 8 ZINOW HA To Carriage relay PCB 20 HA LINOW HA QNOWA QN9WA QN9WA 25 24 23 22 21 GNOWA J3401 8 ONS 8 qo I v1vq v IH ONS 8 Q0 0 V1VG v IH ONS 8 O 3H V IH
18. Symbols Used This documentation uses the following symbols to indicate special information Description Indicates an item of a non specific nature possibly classified as Note Caution or Warning Indicates an item requiring care to avoid electric shocks Indicates an item requiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet EE d e Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a description of a service mode Provides a description of the nature of an error indication Introduction The following rules apply throughout this Service Manual 1 Each chapter contains sections explaining the purpose of specific functions and the relationship between elec trical and mechanical systems with reference to the timing of operation In the diagrams represents the path of mechanical drive where a signal name accompanies the symbol the arrow indicates the direction of the electric signal The expression turn on the power means flipping on the power switch closing the front door and closing the delivery unit door which results in supplying the machine with power 2 In the digital circuits
19. lt Cause gt No ink status was detected in the ink tank lt Probable fault location gt Ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Replace the ink tank 2 Replace the ink tank unit 3 Replace the main controller PCB 6 13 Chapter 6 6 1 4 26 03810201 2581 03810202 2582 03810203 2583 03810204 2580 03810206 2586 03810206 2587 Tank level error 1 Cause When head cleaning was executed automatically at ink level 1 insufficiency of ink was detected A Opening the ink tank cover recovers this error The error recovery operation is continued until it is cancelled using the STOP key lt Probable fault location Ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Replace the ink tank 2 Cable continuity check If continuity of the cable between the ink tank and the main controller PCB is abnormal replace the cable 3 Replace the ink tank unit 4 Replace the main controller PCB 6 1 4 27 03810201 2591 03810202 2592 03810203 2593 038 10204 2590 03810206 2596 03810206 2597 Tank level error 2 Cause When head cleaning was executed by the user at ink level 1 insufficiency of ink was detected A Opening the ink tank cover recovers this error The error recovery operation is continued until it is cancelled using the STOP key lt Probable fault location Ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Repla
20. s zs lgs 5 1 lt 5 I Head management G 219 4131211 sensor 2 2 5 5 2 5 4 3 2 lt 293 1811 BER ES 9625 nimm FI amm i d 415645 55456 Maintenance 2 2 2 2 2 g 2 2 2 2 PII i zo alii zo z a 21515 Cartridge relay PCB lt z lt lt lt lt z lt z lt lt lt lt z EIS EE EE 6 z z z EFE 6122 58 98 D DEE J28D sl el aal d 413 J28DH el s a 3 2 d 2 1 oso 3 2 d 2 ds 4 2 doe 4 s 2 i HS DEE o rL a 44 1 JETT ETE Hu Du 5888 J33L x sro 582388 582388 9 Humidit c z ds z ds SR5 gern umiaity 5 55 X zz sensor Valve SW4 Ink tank ROM L Ink tank ROM open closed Ink tank Maintenance Cartridge amp i detection cover switch ROM PCB GO J4 J3 J2 J4 J3 J2 21 6 9 sensor 433V 33 33v 33 E Q 2 i s TANK_DAT2 TANK Dan TANK DATO TANK DAT2 TANK DAT TANK DATO E 62 M J a ano a ano a GND a ano GND GND E a TANK CLK TANK 7 TANK CLK 7 TANK CLK TANK_CLK TANK s E M5 z c DE X x KSE ogg Valve motor S z Inktank L Ink tank R TANK0 TANK1 TANK2 TANK6 TANK7 TANK8
21. 1 15 used to indicate that the voltage level of a given signal is High while 0 is used to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes and major changes will be communicated in the form of Service Information bulletins service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine Contents Contents Chapter 1 PRODUCT DESCRIPTION 1 1 Product Overview 1 1 1 Product Overview 1L73Features RE 1 2 1 Features 1 2 2 Printhead 1 2 3 Ink tanks 12 4 G ter ln EE 1 2 5 Roll holder nente DER rettet ete en eo Eie 1 2 6 Expendables 1 3 Product Specifications eret 1 3 1 Product Specifications eee A Q 1 4 Detailed Specifications 1 4 1
22. 8 Oregon PST 7 Arizona MST 6 Texas CST 5 NewYork EST 4 Santiago 8 Buenos Aires 2 Central Atlantic Ocean 1 Cape Verde Greenwich Mean Time Alaska Hawaii Std Time Alaska Standard Time Pacific Std Time Mountain Standard Time Central Std Time Eastern Standard Time Infomation Menu Infomation System Info Error His Info 1 xxxxx 2 XXXXX Job His Info L Job 1 3 Document Name User Name Page Count Job Status F 1 20 Print Start Time Print End Time Print Time Print Size Media Type Interface Coverage 1 21 Chapter 1 1 7 Safety and Precautions 1 7 1 Safety Precautions 1 7 1 1 Moving parts of the printer Be careful not to get your hairs clothing accessories or any other objects caught in the moving parts of the printer moving parts of the printer include the carriage unit carriage belt ink tube flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor To assure safety the printer locks the top cover from opening while it is printing When the top cover is opened while the printer is in online or offline mode the driving power to the carriage and feed motors is shut down Carriage belt Ink tube Flexible cable Carriage unit Feed roller Feed unit Feed motor F 1 21 1 22 Chapter 1 1 7 1 2 Ink adhesion a Ink passa
23. A3 N C LIFT CAM N C 4 SNS3V OUT Power supply 3 3V AS GND GND A6 CRHP IN Lift cam sensor output signal 7 LIFTM VM OUT Power supply 32V AN LIFTMO A OUT Lift motor Drive signal A A9 LIFTM2 AX NO OUT Lift motor Drive signal AX A10 LIFTMI B OUT Lift motor Drive signal B LIFTM3 NI OUT Lift motor Drive signal BX A12 ATUKAIJYO IN Pressure release switch output signal A13 GND GND Bl PUMPM1_AM OUT Pump motor Drive signal AM B2 PUMPMI AP OUT Pump motor Drive signal AP B3 GND GND B4 PUMPR ENCA IN Pump encoder output signal A B5 SNSSV OUT Power supply 5V B6 PUMPR ENCB IN Pump encoder output signal B B7 SNS3V OUT Power supply 3 3V B8 GND GND B9 CONTROL CAM R IN Pump cam sensor output signal 10 GND GND B11 MEDIA R IN Media sensor output signal B12 SNS5V OUT Power supply 5V B13 N C N C 6 20 Chapter 6 T 6 3 J2502 pu Signal name IN OUT Function Number 1 OUT Valve motor drive signal AM 2 INKBENMI AP OUT Valve motor drive signal AP 3 SNS3V OUT Power supply 3 3V 4 GND GND 5 INKBEN OPEN R IN Valve open close detection sencor output ui signal 6 R IN Ink tank cover switch output signal 7 GND GND 8 N C SNS3V N C 9 N C GND N C 10 N C INKBEN CAM Ri N C T 6 4 J2601 pu Signal name
24. Cleaning 4 Ink drainage for head Drains ink to replace the head drains only the ink in replacement the head Cleaning5 Ink drainage for secondary Drains ink from the head and tube for secondary transport transport Cleaning 6 Performs suction stronger than when adjusting the ink filling amount in the head or normal cleaning to unclog Normal strong cleaning nozzles Cleaning7 Aging Performs idle ejection after replacement of the head Cleaning 8 Performs idle ejection to remove burnt deposits on the Flushing surface of the head heater Cleaning 10 Fills the empty tube during installation after Ink filling after secondary secondary transport with ink and performs normal transport cleaning Cleaning Performs suction to remove ink adhered to dried nozzles and thick ink accumulated on the face when Dot count suction the dot count reaches the prescribed value Cleaning 16 Performs the agitation ink supply valve open close operation to prevent the ink ingredient from Precipitated ink agitation precipitating Cleaning Performs cleaning weaker than normal cleaning to Cleaning weak unclog nozzles Chapter 2 The cleaning operation is executed at the following timing T 24 Printer status Description of cleaning During standby Each time 120 minutes have elapsed with the nozzles capped Cleaning 1 normal cleaning When 168 hours have elapsed since capping Idle ejection When 360 hours have e
25. 10 9 9 9 8 8 8 J102 J103 To Main controller PCB J201 J202 J204 ONS HOND ASSNS VONSHO 3 Linear encoder H3AOO HO E ONS 312 d d AEET 2 SR6 Carriage cover sensor E F 1 4 Canon
26. 2 Ipass Bi directional 200x1200dpi Standard 2pass Bi directional 200x1200dpi High 4pass Bi directional 200x1200dpi 2 4pass Bi directional 200x1200dpi 2 4 Chapter 2 Media Type Print Priority Print Quality Print pass Printing direction 1 Print resolution Glossy Photo Paper Glossy Photo Paper2 Semi Glossy Photo Paper Semi Glossy Photo Paper2 Heavyweight Glossy Photo Paper Heavyweight SemiGlos Photo Paper Glossy Paper Photo Paper Pro Photo Paper Plus Photo Paper Plus Semi Glos Synthetic Paper Adhesive Synthetic Paper Proofing Paper Image Standard 6pass Bi directional 1200x1200dpi High 8 Bi directional 2400x1200dpi Highest 16 Bi directional 2400x1200dpi CAD Tracing Paper CAD Tranclucent Matte Film Line Drawing Text Draft 2 Bi directional 1200x1200dpi Bi directional 1200x1200dpi Standard 2pass Bi directional 1200x1200dpi High 2 4pass Bi directional 1200x1200dpi 4pass Bi directional 1200x1200dpi Unidirectional printing may be automatically selected by the print engine according to the type of image to be printed such as a graphic image Unidirectional printing can also be optionally selected from the printer driver 2 Optionally selectable from the printer driver 3 The driver sele
27. 3 or ink port 4 of ink tank 1 Depressing ink tank cover 2 of the printer would cause a needle to pierce the ink port linking the ink passage of linking ink tank 1 to the printer Do not lift up and down ink tank cover 2 except for purposes other than replacing ink tank 1 1 28 Chapter 1 1 7 2 3 Dealing with the printer Protecting against electrostatic breakdowns Pieces of clothing rubbing each other could build up static electricity producing static charges in human bodies to cause harm to an electrical component or corrupt its electrical characteristics You are strongly advised never to touch the printhead contact of the carriage 1 Contact with the printhead b Securing the carriage in position The carriage is mechanically locked by the lock arm in the purge unit at the same time as the printhead caps itself at the end of printing Before shipping the printer secure the carriage at the home position with a belt stopper so the carriage won t be damaged when it is released from the lock arm or inks won t leak during transit c Handling maintenance cartridges Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over d Refilling the printer with inks Ifthe printer has been purged of inks through an automatic or manual ink drain for disassembly reassembly or for reshipping refill the printer with inks as soon as possible after the completi
28. 77 GND GND 78 GND GND 6 39 Chapter 6 6 3 Version Up 6 3 1 Firmware Update Tool Use ofthe following tools allows you to update the firmware ofthe system controller incorporated in the printer GARO Firmware Update Tool L Printer Service Tool 1 GARO Firmware Update Tool GARO Firmware Update Tool is the same as that for user Procedure 1 Start CARO Firmware Update Tool 2 Place the printer in the online mode 3 Transfer the firmware data to the printer according to the instructions shown on the display 4 The data shown on the LCD on the operation panel changes and the firmware is updated automatically 5 When firmware update is completed the printer will start again File transfer route USB IEEE1394 network 2 L Printer Service Tool Procedure 1 Start L Printer Service Tool 2 Place the printer in the online mode 3 Specify the firmware file jdl and then transfer it 4 The data shown on the LCD on the operation panel changes and the firmware is updated automatically 5 When firmware update is completed the printer will start again File transfer route USB IEEE1394 network directly connected using a cross cable 6 40 Chapter 6 6 4 Service Tools 6 4 1 List of Tools T 6 28 General purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat head screw
29. ADJUST gt PRINT PATTERN gt OPTICAL AXIS Head height LOW position Media type Gloss photo paper Paper size 36 inches d Removing the head holder 1 Drain the printer of inks See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Drain 2 Switch off the printer and move the carriage to above the platen See Disassembly Reassembly Tips on Disassembly Reassembly gt Open Cap Shift Wiper Unit 3 Remove the shaft cleaner tube holder cover and tube holder 4 Remove the printhead 5 Disconnect all connectors from the carriage relay PCB 6 Release the two flexible cables from the carriage claws to prevent the elevation and defective contact of the flexible cable on the head holder side 4 16 Chapter 4 7 Remove the printhead fixer lever assembly 8 Cover the printhead side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag 9 To remove the head holder press the lock pin located rearward to its left with a flat blade screwdriver or similar object in the direction of the arrow mark 4 17 Chapter 4 e Reassembling the head holder After the head holder has been reassembled check that it lifts up and down in sync with the printhead height adjustment lever 1 2 F 4 27 f Multisens
30. AN z E WHI H NVALSIN Ile 55 WO H Nv4LsIN A92 WA I Tho e E 5 Made x LE E 5 WMd NVANINAM Us fo WI ils WMd NV4NINAM WO NVANINAM s ls 4 zt WV TV NVANIQAM AZ WA Mi alle E A92 WA 5 G o oods o N ez WAYON e 106 N38NInAX ON o lo A92 WAYON fo nde QNO E Eu 9 9 ano D o2 o AON331 o 6 o o E ASt s ls 8oN341 wo ht 2 I 5 BIS Jo 76 RIS 90 8 5 i BO E e o c IL o gasa jo o E WN S31 e 8879927 gt EIN DEED e o vas Gen 5 release switch F 1 2 General Circuit Diagram 3 4 Main Controller PCB 3 3
31. EXC XX Cumulative count of refill ink replacement N INK USE Total count of replacement of each color of ink ml EXC TTL MEDIA x x 1 to 7 Counters related to media Cumulative print areas are displayed for media 1 7 beginning with the media with the maximum cumulative print area T 7 18 Display Description Unit NAME Media type TTL Cumulative print area of all media feed trays metric m2 TTL Cumulative print area of all media feed trays inch Sq f ROLL Cumulative print area of roll media metric m2 ROLL Cumulative print area of roll media inch Sq f CUT SHEET Cumulative print area of cut sheet metric m2 CUT SHEET Cumulative print area of cut sheet inch Sq f MEDIA OTHER Counters related to media Cumulative print areas are displayed beginning with the media with the eighth large cumulative print area T 7 19 Display Description Unit NAME Media type TTL Cumulative print area of all media feed trays metric m2 TTL Cumulative print area of all media feed trays inch Sq f ROLL Cumulative print area of roll media metric m2 ROLL Cumulative print area of roll media inch Sq f CUT SHEET Cumulative print area of cut sheet metric m2 CUT SHEET Cumulative print area of cut sheet inch Sq f MEDIASIZEI ROLL Counters related to roll media printing T 7 20 Display Description Unit Cumulative print area of paper equal to or larger t
32. Ink Drain gt Open Cap Shift Wiper Unit 4 3 Chapter 4 4 3 3 Units required for draining the ink Before disassembling the units in the ink passage mentioned below drain them of inks completely to prevent their leakage For instructions on how to drain units of inks see Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Drainage 1 Ink Tube Unit See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Tube Unit 2 Carriage Unit Head Holder See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Carriage unit 3 Ink Tank Unit See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Tank Unit 1 3 F 4 4 4 4 Chapter 4 4 3 4 Outer covers Upper cover To detach the upper cover detach damper cover 1 located on the left and right sides of the back each Then fully open the upper cover and slide it to left F 4 5 In attaching the upper cover have the boss on damper 1 located on both sides into slit 2 Ifthe upper cover is not attached in correct position it would slam shut without the damper being activated 4 5 Chapter 4 b Right side and left side covers To detach a side cover slide up side cover S 1 in the middle Unscrew two screws 3 hidden under side cover S 1 and slide downside cover 2 to detach the slide cover F 4 7 c Operation panel To remove the operation panel first open the top
33. N INK EXC Y N INK EXC TTL COUNTER Chapter 7 COUNTER 1 1 MEDIA1 NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET CASSETTE CASSETTE m2 lt sq f gt lt m2 gt 1 MEDIA 2 6 LI NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET CASSETTE CASSETTE MEDIA OTHER NAME TTL TTL ROLL ROLL CUTSHEET CUTSHEET CASSETTE CASSETTE MEDIASIZE1 ROLL P SQ 24 36 P SQ 17 24 P SQ 17 24 36 17 24 17 MEDIASIZE2 ROLL D SQ 24 36 D SQ 17 24 D SQ 17 D CNT 24 36 D CNT 17 24 D CNT 17 MEDIASIZE1 CUT P SQ 24 36 P SQ 17 24 P SQ 17 24 36 17 24 P CNT 17 MEDIASIZE2 CUT D SQ 24 36 D SQ 17 24 D SQ 17 D CNT 24 36 D CNT 17 24 D CNT 17 m2 lt sq f gt lt m2 gt gt lt lt 2 gt lt sq f gt lt m2 gt TATT lt sq f gt lt sq f gt lt sq f gt lt m2 gt lt sq f gt lt m2 gt lt sq f gt lt m2 gt lt sq f gt lt m2 gt lt sq f gt lt m2 gt lt sq f gt lt m2 gt lt sq f gt 1 SETTING 7 4 HEAD DOT CNT 1 BK MBK MBK2 M Y TTL HEAD DOT CNT 2 BK MBK MBK2 M Y TTL PARTS CNT COUNTER A PARTS A1 i PARTS A7 COUNTER D PARTS D1 H L PARTS D4 COUNTER F L PARTS F1 COUNTER H L PARTS COUNTER K L PARTS K1 COUNTERL L PARTS L1 COUNTER M L PARTS M1 COUNTER P L PARTS P1 COUNTER Q L PARTS Q1 COUNTER R
34. O D I L A Y 2 Upper row 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lowerrow 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Display position To switch between screens 1 and 2 use the and P gt key The relationship between display positions and sensor statuses is summarized in the following table Displa y positi on Sensor name Pump Cam Sensor Valve Open Closed Detection Sensor Not Used Not Used Spur Cam Sensor Lift Cam Sensor Feed Roller Hp Sensor Top Cover Sensor Not Used Ink Tank Cover Switch Not Used Paper Detection Sensor Not Used Not Used Not Used T 7 6 LCD display contents 0 Sensor ON 1 Sensor OFF 0 Sensor ON 1 Sensor OFF 0 Sensor ON 1 Sensor OFF 0 Sensor ON 1 Sensor OFF 0 Sensor ON 1 Sensor OFF 0 Cover open 1 Cover close 0 Cover open 1 Cover close 0 Sensor ON 1 Sensor OFF Chapter 7 Displa Sensor name LCD display contents y positi on 16 Not Used 17 Roll Media Sensor 0 Sensor ON 1 Sensor OFF 18 Roll Cam Sensor 0 Sensor ON 1 Sensor OFF 19 Not Used 20 Not Used 21 Not Used 22 Not Used E 23 Not Used 24 Not Used 25 Not Used 26 Roll unit detection 0 Roll unit not detected 1 Roll unit detected 27 Cutter unit detection 0 Cutter unit no detected 1 Cutter unit detected 28 Not Used gt 29 Not Used 30 Not Used 31 Not Used 32 Not Used gt ADJUST Performs adjustments and prints the adjustm
35. ONG 42 43 44 45 46 47 48 49 50 8 A3 0 V1VQ V 1H ONG 8 L3HY IH ONS 8 A3 L V1VO V 1H ONG 8 3 2 1 0 8 ONG 8 A3 V1VQ 8 IH ONS 32 33 34 35 36 37 38 39 40 41 8 Ad3 V1VQ O IH ONS 8 ONG 8 A3S V1VQ O 1H ONG 8 LT IH ONG eX IH I ND IH AT 22 23 24 25 26 27 28 29 30 31 ONG LLNOSd IH 2 19 20 21 ONS 18 To Carriage relay PCB 8 QO S V1VQ 0 LH 17 16 ONS 15 8 S 3H O 1H QNO 14 8 9 13 12 QNO 11 8 QO 9 V1VQ C LH 10 QNO 9 8 A3 9 V1VQ Q 1H Main controller PCB 1 3 ONS 8 8 A3 L V1VQ Q 1H ONG 8 ONS 8 A3 8 V1VQ 3 1IH ONS 70S OISV Ol J103 vas OISV OI E 2 3 4 5 6 7 8 9 10 t1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 2 4 5 6 7 9 10 t1 12 13 14 15
36. Timing belt for driving the feed roller To assemble the timing belt for driving the feed roller loosen the tensioner setscrew and establish the tension ofthe timing belt by adjusting the spring pressure When the timing belt is assembled back in position tighten the tension with the setscrew 45 a Ode 2 3 ca d 1 90 je o o 4 16 Chapter 4 b Action following the replacement of the feed roller HP sensor and feed roller encoder This printer as shipped has the feed roller eccentricity that is variations in the rate of paper feed from rotation to rotation corrected for enhanced media feed accuracy When the feed roller feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or disassembled and reassembled therefore the feed roller should require adjustment Execute service mode under the following conditions Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt LF Carriage LOW position Media type Gloss photo paper Paper size 36 inches 4 3 7 Ink tube unit a Removing the ink tube unit 1 Drain the printer of inks See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Drain 2 Switch off the printer and move the carriage to above the platen See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Open Cap Shift Wiper Unit 3 Remov
37. 2546 Ink tank ID error MBK 03830206 2547 Ink tank ID error MBK2 03830304 2560 Ink tank EEPROM error BK 03830301 2561 Ink tank EEPROM error Y 03830302 2562 Ink tank EEPROM error M 03830303 2563 Ink tank EEPROM error C 03830306 2566 Ink tank EEPROM error MBK 03830306 2567 Ink tank EEPROM error MBK2 03810204 2580 Remaining ink low BK 03810201 2581 Remaining ink low Y 03810202 2582 Remaining ink low M 03810203 2583 Remaining ink low C 03810206 2586 Remaining ink low MBK 03810206 2587 Remaining ink low MBK2 03800100 2800 No printhead 03800200 2802 Incorrect printhead was installed 03800400 2803 Printhead EEPROM error 03800300 2801 Unable to correct printhead DI 03800500 280C Many nozzles on printhead did not inject ink 03841201 2816 Maintenance cartridge EEPROM error 03841201 2817 Maintenance cartridge ID error 03841101 2818 Maintenance cartridge not installed 03841001 2819 Maintenance cartridge tank full 01841001 281A Remaining capacity of maintenance cartridge is insufficient to execute each cleaning 03010000 2820 Unable to adjust printhead registration 03010000 2821 Unable to adjust band 8 4 Chapter 8 Code Status 03010000 2822 Unable to adjust eccentricity 03010000 2823 Prin
38. Before printing after 168 hours have elapsed since capping Idle ejection Before printing after 168 hours have elapsed since capping Cleaning 1 normal cleaning Before cleaning after occurrence of an error Cleaning 1 normal cleaning During printing Between scan operations during scanning Idle ejection Wiping idle suction After printing After printing exceeding the prescribed dot count Cleaning 16 dot count suction based on the count or cleaning 6 normal strong cleaning Each time 120 minutes have elapsed in the cap open status Cleaning 1 normal cleaning 2 19 Chapter 2 Printer status Description of cleaning When Head Cleaning menu Manual cleaning head cleaning Cleaning 1 normal cleaning is selected Manual cleaning head cleaning B Cleaning 6 normal strong cleaning When Replace Head menu After replacement of head Cleaning 2 fluid level cleaning Cleaning 4 ink is selected drainage after head replacement When Move Printer is When Move Printer is selected Cleaning 5 ink drainage for secondary transport selected After the power is turned on during Cleaning 10 ink filling after secondary transport secondary installation Ink supply function The suction pumps in the purge unit are activated together with ink supply valves during initial filling and ink level adjustment to su
39. Menu key displays the SERVICE MODE top menu and the MESSAGE LED flashies The Service mode is added to the options in the Main menu The Service mode be entered even in the error status when an error message is shown on the display by turning the power off and then using the above key operation b How to exit the Service mode Turn off the printer Key operation in the service mode Selecting menus and paremeters lt er key Going to the next lower level menu v key Going to the next higher level menu A key Determining a selected menu or parameter OK key 7 1 Chapter 7 7 1 2 Service Mode Map The hierarchy of menus and parameters in the Service mode is shown below System Setup SERICE MODE m DISPLAY 5 PRINT INF Test Print YES NO SYSTEM S N TYPE LF TYPE TMP SIZE LF SIZE CR S N ir BK MBK MBK2 m gt A INK CHECK L 2 DISPLAY 7 1 7 2 Chapter 7 DISPLAY DISPLAY DISPLAY 1 DISPLAY 2 ADJUST PRINT PATTERN NOZZLE 1 NOZZLE 2 NOZZLE 3 OPTICAL AXIS LF TUNING HEAD ADJ MANUAL HEAD ADJ DETAIL BASIC ADJ SETTING A A 1 A x 1 E 1 L SAVE SETTINGS YES NO RESET SETTINGS YES NO NOZZLE CHK POS YES NO GAP CALIB YES NO SENSOR CALIB YES NO CHANGE TYPE REPLACE CUTTER YES NO FUNCTION CR MOVE PANEL LED LCD PANEL KEY
40. Number 1 SNS 2IN IN Multi sensor signal 2 2 SNS UN IN Multi sensor signal 1 3 H1 C DATA 4 OD OUT Odd head data signal 4 C 4 H1 C HE 4 OUT Head heat enable signal 4 C 5 H1 B DATA 3 OD OUT Odd head data signal 3 B 6 H1 B DATA 2 OD OUT Odd head data signal 2 B 7 H1 B HE 2 OUT Head heat enable signal 2 B 8 H1 A DATA 1 OD OUT Odd head data signal 1 A 9 H1 A DATA 0 OD OUT Odd head data signal 0 A 6 33 Chapter 6 J702 Pin Signal name IN OUT Function Number 10 H1 A HE 0 OUT Head heat enable signal 0 A 11 0 OUT Even head data signal 0 12 H1 A DATA 1 EV OUT Even head data signal 1 A 13 H1 A HE 1 OUT Head heat enable signal 1 A 14 H1 B DATA 2 EV OUT Even head data signal 2 B 15 H1 B DATA 3 EV OUT Even head data signal 3 B 16 H1 B HE 3 OUT Head heat enable signal 3 B 17 H1 C DATA 4 EV OUT Even head data signal 4 C 18 HI LT OUT Head latch signal 19 H1 C DATA 5 EV OUT Even head data signal 5 C 20 H1 C HE 5 OUT Head heat enable signal 5 C 21 H1 C DATA 5 OD OUT Odd head data signal 5 C 22 CLK OUT Head clock signal 23 H1 D DATA 7 OD OUT Odd head data signal 7 D 24 H1 D DATA 6 OD OUT Odd head data signal 6 D 25 H1 D HE 6 OUT Head heat enable signal 6 D 26 H1 D DATA 6 EV OUT Even head data signal 6 D 27 H1 D
41. OUT Even head data signal 3 B 35 GND GND 36 1 2 _ OUT Even head data signal 2 B 37 GND GND 38 1 B OUT Even head data signal 1 A 39 GND GND 40 HI A HE 1 B OUT Head heat enable signal 1 A 41 GND GND 42 0 OUT Even head data signal 0 A 43 GND GND 44 0 B OUT Head heat enable signal 0 A 45 GND GND 46 H1 A DATA 0 OD OUT Odd head data signal 0 47 GND GND 48 H1 A DATA 1 OD B OUT Odd head data signal 1 A 49 GND GND 50 1 2 B OUT Head heat enable signal 2 B 6 2 2 Carriage relay PCB J101 J103 J102 ECH o O 7 J201 J202 J702 J601 F 6 2 T 6 17 J101 Pin Signal name IN OUT Function Number 8 1 VMGND GND 2 VMGND GND 6 28 Chapter 6 J101 Signal name IN OUT Function Number 3 VMGND GND 4 VMGND GND 5 VM IN Power supply 32V 6 VM IN Power supply 32V y VM IN Power supply 32V 8 VM IN Power supply 32V 9 VM IN Power supply 32V 10 VM IN Power supply 32V 11 VM IN Power supply 32V 12 VM IN Power supply 32V 13 SNSSV IN Power supply 5V 14 SNSSV IN Power supply 5V 15 GND GND 16 T3 32V IN Power supply 3 3V 17 T3 32V IN Power s
42. OUT Upper cover lock solenoid L drive signal 3 VM 26V OUT Power supply 26V 4 DCOVER SOL OUT Upper cover lock solenoid R drive signal 5 N C N C T 6 7 J2801 bn Signal name IN OUT Function Number 1 LFSP A OUT Feed motor drive signal A 2 LFSP VM OUT Power supply 32V 3 LFSP AB OUT Feed motor drive signal AB 4 LFSP BB OUT Feed motor drive signal BB 5 LFSP VM OUT Power supply 32V 6 22 Chapter 6 J2801 a Signal name IN OUT Function Number 6 LFSP B OUT Feed motor drive signal B T 6 8 J3001 das Signal name IN OUT Function Number 1 VM OUT Power supply 32V 2 t 5 3 E 4 VM CR IN Upper cover lock switch output signal T 6 9 J3002 Pin Number Signal name IN OUT Function 1 IN Thermister output signal 2 GND GND 3 Vout IN Humidity sensor output signal 4 5V OUT Power supply 5V T 6 10 J3101 pur Signal name IN OUT Function Number 1 CRM C OUT Carriage motor phase drive signal C 2 CRM B OUT Carriage motor phase drive signal B 6 11 13201 Pin Signal name IN OUT Function Number 1 OUT Ink tank clock signal 2 GND GND 3 TANK DAT2 IN OUT Ink tank data signal 2 4 TANK ON 43 3V OUT Power supply 3 3V 5 TANK DATI IN OUT Ink tank data signal 1 6 TANK DATO IN OUT Ink tank data signal 0 6 2
43. PCB carriage unit or main controller PCB lt Countermeasure gt 1 Replace the printhead 2 Head relay PCB 3 Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 4 Replace the carriage relay PCB 5 Replace the carriage unit 6 Replace the main controller PCB 6 1 4 23 03800500 280C Defective printhead nozzle lt Cause gt Many non discharging nozzles were detected lt Probable fault location gt Printhead or head management sensor lt Countermeasure gt 1 Clean the printhead 2 Replace the printhead 3 Replace the head management sensor 6 1 4 24 03800500 2F2F 03800500 2F 30 Head management sensor error lt Cause gt The head management sensor detected an ink discharge error A sensor sensitivity error was detected during head management sensor position adjustment lt Probable fault location gt Print head head management sensor or main controller PCB lt Countermeasure gt 1 Replace the print head 2 Visual check Remove foreign substances from the head management sensor if any 3 Replace the head management sensor 4 Cable continuity check If continuity of the cable between the head management sensor and the main controller PCB is abnormal replace the cable 5 Replace the main controller PCB 6 1 4 25 03810101 2501 03810102 2502 03810103 2503 03810104 2500 03810106 2506 03810106 2507 No ink error
44. Print methods such as carriage and paper feed operation are varied according to the media type print quality kind of print data and so forth to achieve high quality high speed print free from blurring and uneven density Because each color prints in up to 16 passes according the print quality requirement for a print mode uneven density problems caused by variations in the rate of discharge among different nozzles are eliminated Deferred print timings do not allow a new ink to overprint the preceding ink until the preceding ink has virtually fixed thereby reducing the chances of blurred printing Different operations take place even in the same print mode according to the paper setting of the print driver 1 Draft mode Imaging data are thinned out to print in one or two passes per band equivalent of the length of a nozzle Select Draft as a print quality setting of the print driver to enable draft mode 2 Standard mode 2 3 Chapter 2 Imaging data prints in one to six one two four or six passes per band equivalent of the length of a nozzle Select Standard as a print quality setting of the print driver to enable standard mode 3 High quality mode Imaging data prints in two four or eight passes per band Select High as a print quality setting of the print driver to enable high quality mode 4 Highest quality mode Imaging data prints in eight or 16 passes per band Select Highest as a print quality setting of the print
45. Print speeds and print directions 1 4 2 Interface specifications u 1 5 Names and Functions of Components 1 10 1 5 1 Printer front panel eer metere Rei aaa 1 10 1 5 2 Printer rear panel me 1 6 Basic Operation 1 6 1 Operation panel 1 6 2 Printer state transitions sse 1 14 1 6 3 ETIN PPP 1 15 1 7 Safety and Precautions enne 1 22 1 7 L Safety Precautions u ee re ee id erede bd re ie i eet 5 1 22 1 7 1 1 Moving parts of the printer 1 22 1 7 1 2 Ink adhesion 1 23 EIT X Live parts ofthe Printers E T 1 25 1 7 2 Other Precautioris 2 oreet ette ene tnnc a 1 26 1 7 2 1 Printhead E 1 26 1 7 2 2 Ink tanks epit mene iin REPRE Uie EROR 1 28 1 7 2 3 Dealirig with the pririter e eem eed 1 29 1 7 3 Precautions When Servicing Printer essere 1 30 1 7 3 1 Tips on data stored in the printer essere 1 30 1 7 3 2 Confirming the Firmware Version essere 1 30 1 7 3 3 Precautions against Static Electricity sse 1 30 Contents 1 7 3 4 Precautions for Disassembly Reassembly sse 1 31 1 7 3 5 Self diagno Stic Feature ce e eee tenete tiras 1 31 1 7 3
46. The printable area may vary with each type of paper media used Printable area Cut sheet Internal area excluding a 3 mmn top margin 23 mm bottom margin and3 mm left and right margins Borderless printing does not support cut media as yet 2 The printable area may vary with each type of paper media used Printing assurance area Roll media Internal area excluding a 20 mm top margin 5 mm bottom margin and 7 mm left and right margins Printing assurance area Cut sheet Internal area excluding a 20 mm top margin 5 mm bottom margin and 23 mm left and right margins Margins Roll media Roll media 3 mm for top bottom and left and right margins Borderless roll media 0 mm for top bottom and left and right margins Margins Cut sheet 3 mm top margin 23 mm bottom margin and 3 mm left and right margins Borderless printing does not support cut media as yet Emulation Not available Interface USB2 0 Hi Speed Network 10Base T TEEE1394 option Printhead Ink Tank type Independent printhead and ink tanks Printhead PF 02 Integrated six color MB 5 120 nozzles 2 560 nozzles for each additional color Ink tank PFI 102 MBK BK C M Y Bundled 90 ml Expendable 130 ml Detection functions Cover system Head cap position sensor Yes Cover open closed sensor Yes Detection functions Ink passage system Ink tank sensor Yes Remaining ink
47. The value entered in IP Address Subnet Mask or Default G W after selecting Interface Setting gt TCP IP IP Setting is invalid lt Probable fault location Operation method or Main Controller PCB lt Countermeasure gt 1 Operation check Correct the value in IP Address Subnet Mask or Default G W and check whether the message disappears 2 Replace the Main Controller PCB 6 1 2 2 Load roll lt Cause gt In the roll media mode the media sensor detected absence of media lt Probable fault location gt Operation method media sensor or main controller PCB lt Countermeasure gt 1 Operation check Check the roll media to check whether the message changes 2 Visual check Remove foreign substances from the feed roller if any 3 Media sensor Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the media sensor 4 Cable continuity check If continuity of the cable between the media sensor and the main controller PCB is abnormal replace the cable 5 Replace the main controller PCB 6 1 Chapter 6 6 1 2 3 Load sheets Remove sheets Cause In the cut media mode the media sensor detected absence of cut media When the cut media mode is switched to the roll media mode the media sensor detected presence of paper lt Probable fault location Operation method media sensor or main controller PCB lt Countermeasure gt 1 Operati
48. carriage rail Visually check the carriage rail and remove foreign substances from the carriage rail if any 2 Purge unit Visually check the cap and wiper and remove foreign substances from them if any 3 Nozzle row alignment check Select Main menu Print adjustment Manual head alignment Advanced adjustment to align the nozzle rows Carry out mechanical slant adjustment 4 Printhead If the trouble persists after head cleaning replace the printhead 5 Linear scale If the linear scale is dirty clean it If the trouble persists replace the linear scale 6 Replace the carriage relay PCB 7 Replace the head relay PCB 8 Replace the carriage unit 9 Replace the main controller PCB 6 1 2 9 Other printing errors lt Example of symptom gt Stained media lt Cause gt Media is stained with ink mist lt Countermeasure gt 1 Clean the inner surface of the top cover or paper feed path using a well wrung soft cloth 6 1 3 Troubleshooting When Warnings Occur 6 1 3 1 Ink Level Check 1000 1001 1002 1003 1006 1007 No code number is displayed when a warning occurs Selecting SERVICE MODE gt DISPLAY gt WARNING allows you to check the warning log lt Cause gt The electrode attached to the hollow needle in the ink tank unit detected that the ink level has lowered below the lower limit lt Probable fault location gt Ink tank ink tank unit or main controller lt Countermeasure gt 1 Check
49. cord 2 Connector check Reconnect the connectors of the operation panel J2 main controller J1801 J2601 and power supply PCB 11 145 3 Cable continuity check If continuity of the cable between the operation panel and the main controller PCB is abnormal replace the cable If continuity of the cable between the main controller PCB and the power supply PCB is abnormal replace the 6 2 Chapter 6 cable If continuity of the cable between the power supply PCB and the power supply connector is abnormal replace the cable 4 Replace the power supply PCB 5 Replace the operation panel 6 Replace the main controller PCB 6 1 2 6 The printer is shut down during power on or printing Example of symptom The printer is shut down during power on or printing Cause Defective printhead head relay PCB or carriage relay PCB lt Countermeasure gt 1 Replace the printhead 2 Replace the head relay PCB 3 Replace the carriage relay PCB 4 Replace the main controller PCB 6 1 2 7 The printer cannot be connected over the network lt Example of symptom gt The printer cannot print over the network lt Cause gt Defective cable incompatible hub or defective main controller PCB lt Countermeasure gt 1 Cable check Reconnect the LAN cable 2 Check communication settings If the hub is incompatible auto negotiation may fail Select Ethernet Driver from the Interface Setting menu on the opera
50. deliver paper in two ways A summary description of each mechanical component is given below Ink tank unit F 2 4 2 8 Chapter 2 2 3 2 Ink Passage 2 3 2 1 Ink Passage 2 3 2 1 1 Overview of Ink Passage The ink passage comprises ink tanks a printhead caps a waste ink collector ink tubes interconnecting the mechanical components and a suction pump that is driven to suck inks It supplies circulates sucks and otherwise handles inks The ink passage per color is schematically shown below along with the ink flow Mechanical Drive Unit ek Ink or air flow Carriage unit Ink tank Agitation plate Ink supply valve lt Maintenance cartridge F 2 5 a Supplying inks from the ink tanks to the ink supply valve assembly The ink tanks each contain an ink to feed the printhead Head differences allow the inks to flow from the ink tanks to the ink supply valves b Inks flowing from the ink tanks into the subbuffer As the inks flow from the ink tanks to the subbuffers due to head differences air infiltrates the ink tanks through air passages in the subbuffers to keep its internal pressure constant When the ink stored in a subbuffer exceeds a predetermined level it flows into the absorber under the ink tank through the air passage Supplying inks from the ink supply valves to the printhead The ink stored in an ink tank flows to the printhead when the suction pipe is driven with the ink su
51. driver to enable highest quality mode Print Mode List T 2 1 Media Type Print Priority Print Quality Print pass Fee 1 Print resolution Plain Paper Image Draft lpass Bi directional 200x1200dpi Plain Paper High Standard 2pass Bi directional 200x1200dpi Quality High 4pass Bi directional 200x1200dpi Plain Paper High Grade Line Drawing Draft lpass Bi directional 200x1200dpi Text 2 Ipass Bi directional 200x1200dpi Standard Bi directional 200x1200dpi High 2pass Bi directional 200x1200dpi 2 2pass Bi directional 200x1200dpi Office Document Standard Bi directional 200x1200dpi 3 2pass Bi directional 200x1200dpi Coated Paper Image Standard 4pass Bi directional 200x1200dpi High Resolution High 8pass Bi directional 2400x1200dpi Highest 12 Bi directional 2400x1200dpi Heavyweight Coated Line Drawing Draft lpass Bi directional 200x1200dpi Text 2 Ipass Bi directional 200x1200dpi Standard 2pass Bi directional 200x1200dpi High 4pass Bi directional 200x1200dpi 2 4pass Bi directional 200x1200dpi Premium Matte Paper Image Standard 6pass Bi directional 200x1200dpi Matte photo Paper High 8pass Bi directional 2400x1200dpi Highest l6pass Bi directional 2400x1200dpi Line Drawing Draft lpass Bi directional 200x1200dpi Text
52. indication section of Error Codes 1 7 3 6 Disposing of a lithium battery The main controller PCB mounted in the printer has one lithium battery to back up various data A The lithium battery could explode if it is replaced with a wrong type of battery Dispose of a used battery as recommended in the manual 1 31 Chapter 2 TECHNICAL REFERENCE Contents Contents 2A Basic Operation O tline iei e ee ua N 2 1 2 1 1 Printer Diagram cete TERRE E 2 1 2 1 2 Print DIVING 2 2 ARA A E c1 o re p eben o mnes OO eere 2 2 2 2 1 Operation Sequence at Power on eene 2 2 2 2 2 Operation Sequence at Power oft 2 3 2 2 3 Print GCoflrol rrr eene eerie o ene dee tenere eode sa ua renun 2 3 2 2 4 Print Position Adjustment Function 2 2 5 Head Management NEEN 2 6 2 2 6 Printhead Overheating Protection Control 2 6 22 1 Pa se between Pages ede t dee edm a 2 2 8 White Raster Skip retener tenerent entente nti it 2 2 9 Sleep 2 3 Printer Mechanical System 2 33 EIDEN EEN 233 Ink PASSAGES EG 2 3 2 T Ink Passage cce o E ROUEN USO MR E NU e RN dt 2 3 2 2 Ink Karel pts RR Ree 2 3 2 3 Carriage Unit REG RR eed 2 324 Printhead s sesta deem tette te nde titer 2 3 2 5 Purge
53. is transparent Optical axis adjustment selected in the service mode cannot be carried out because the adjustment pattern read result was NG A When adjustment has been carried after selecting SERVICE MODE gt ADJUST gt PRINT PATTERN gt OPTICAL AXIS or SERVICE MODE gt ADJUST gt PRINT PATTERN gt LF TUNING in the service mode check that photo glossy paper is used lt Probable fault location gt Operation method printhead multi sensor head relay PCB carriage relay PCB or main controller PCB lt Countermeasure gt 1 Check whether the media type selected on the operation panel is the same as the type of the media used to print the adjustment pattern If they are different retry adjustment using the media of the type selected on the operation panel 2 If ink bleeds greatly change the media 3 Carry out head cleaning and retry adjustment If the adjustment result is poor replace the printhead 4 Replace the multi sensor and then retry adjustment 5 Replace the head relay PCB 6 Replace the carriage relay PCB 7 Replace the main controller PCB 6 1 4 5 03010000 2E 1F 03060000 2E 14 03060A00 2E00 03061000 2E 15 03860002 2E02 03860002 2E0A 03860002 2E0C Path mismatch error lt Cause gt The size of the media used to print the adjustment pattern was smaller than the specified one The media size specified using the driver was different from the size of the actually loaded media No roll media was lo
54. level sensor Yes Maintenance cartridge sensor Yes Used ink tank full sensor Yes Printhead sensor Yes Detection functions Carriage system Paper slip sensor Yes Carriage position sensor Yes Carriage home position sensor Yes Carriage cover open closed sensor Yes Carriage temperature sensor Yes Detection functions Paper path system Paper sensor Yes Leading and trailing paper end sensors Yes Paper width sensor Yes Slant sensor Yes Paper release lever position Yes Roll Yes Remaining roll media sensor Yes Feed roller rotation sensor Yes sensor media bottom sensor Operating noise Sound pressure level 50 dB A or less operating 35 dB or less idle Acoustic power level 6 3 Bels Chapter 1 Operating environment Temperature 15 30 oC Relative humidity 10 80 RH non condensing Print quality guaranteed environment Temperature 15 30 oC Relative humidity 10 80 RH Power supply AC 100 V 240 V 50 Hz 60 Hz Power consumption Maximum 140 W or less Power consumption When idle in energy save mode sleep mode 100 120 V 5 0 W or less with IEEE1394 mounted 8 W or less 220 240 V 6 0 W or less with IEEE1394 mounted 9 W or less When switched off idle 1 W or less Printer unit dimensions WxDxH 1507 mm width x 871 mm depth x 1094 mm height including the stand Weight Approx 62 kg including the stand
55. main controller PCB lt Countermeasure gt 1 Cable continuity check If continuity of the cable between the pump cam sensor or purge motor and the main controller PCB is abnormal replace the cable 2 Replace the purge unit 3 Replace the main controller PCB 6 1 4 18 03130031 2F25 Carriage home position error lt Cause gt The carriage home position could not be detected within the specified time lt Probable fault location gt Carriage stopper linear scale linear encoder or main controller PCB lt Countermeasure gt 1 Visual check Remove foreign substances from the carriage stopper linear scale and linear encoder if any 2 Replace the linear scale 3 Replace the linear encoder 4 Replace the main controller PCB 6 1 4 19 03130031 2F26 03130031 2F27 Carriage motor error lt Cause gt The carriage did not operate because the carriage motor was overloaded due to a physical cause such as a jam The carriage motor did not reach the specified speed within the specified time lt Probable fault location gt Carriage pathway carriage rail carriage belt linear scale linear encoder carriage motor carriage relay PCB or main controller PCB lt Countermeasure gt 1 Carriage pathway check Remove foreign substances jammed paper from the carriage pathway if any 2 Carriage rail Visually check whether the carriage rail is dirty If the carriage rail is dirty clean it using rail cleaner 3 Carriage belt
56. main controller PCB lt Countermeasure gt 1 Visual check If the upper cover sensor flag or upper cover safety switch is damaged or deformed replace it Remove foreign substances from the upper cover lock if any 2 Upper cover safety switch Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the upper cover switch 3 Cable continuity check If continuity of the cable between the upper cover safety switch and the main controller PCB is abnormal replace the cable 4 Upper cover lock Check the upper cover lock for normal operation If the operation is abnormal replace the upper cover lock 5 Cable continuity check If continuity of the cable between the upper cover lock and the main controller PCB is abnormal replace the cable 6 Replace the main controller PCB 6 1 4 8 03031000 2E11 Carriage cover sensor error lt Cause gt The carriage cover sensor detected that the carriage cover was open with the upper cove locked lt Probable fault location gt Operation method carriage cover sensor carriage relay PCB or main controller PCB lt Countermeasure gt 1 Operation check Close the carriage cover tightly 2 Visual check If the carriage cover is damaged or deformed replace it 3 Carriage cover sensor Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the carriage cover sensor 4 Cable continuit
57. media was loaded even though the received data indicated roll media 03861001 2405 Invalid paper position for borderless printing 03861001 2406 Data that does not allow borderless printing was received 03060000 2E14 Width indicated by received data does not match width of paper 03060200 2E03 Cut sheets were not loaded in cassette even though the received data indicated cut sheets 03061000 2E15 Media type indicated by data does not match 03060000 2E16 Media type and size indicated by data do not match cassette only 03060200 2E0B Manually fed cut sheet was already loaded even though received data indicated cassette 03010000 2E1F Too small media for internal printing was loaded 03810104 2500 No ink BK 8 3 Chapter 8 Code Status 03810101 2501 No ink Y 03810102 2502 No ink M 03810103 2503 No ink C 03810106 2506 No ink MBK 03810106 2507 No ink MBK2 03830104 2520 Ink tank not installed BK 03830101 2521 Ink tank not installed Y 03830102 2522 Ink tank not installed M 03830103 2523 Ink tank not installed C 03830106 2526 Ink tank not installed MBK 03830106 2527 Ink tank not installed MBK2 03830204 2540 Ink tank ID error BK 03830201 2541 Ink tank ID error Y 03830202 2542 Ink tank ID error M 03830203 2543 Ink tank ID error C 03830206
58. paper or clean the interiors of the printer 2 Power connector Connect the power cord to this connector 3 Roller holder slot Set the roll holder in this guide slot 4 Expansion PCB slot Mount an IEEE1394 Fire Wire expansion PCB on his slot 5 USB port Connect the USB cable to this port Ready for the USB2 0 hi speed mode 6 Ethernet connector Connect the Ethernet cable to this connector Chapter 1 1 5 3 Carriage 1 Carriage cover Protects the carriage 2 Printhead fixer cover Clamps the printhead Printhead A key component that houses nozzles 4 Shaft cleaner Keeps the carriage shaft clean 5 Printhead fixer lever Locks the printhead fixer cover 6 Slant adjustment lever Fine adjusts slants in ruled lines during printing 7 Cutter unit A curved cutting edge that cuts paper automatically It is tucked inside when cutting is not performed Chapter 1 1 6 Basic Operation 1 6 1 Operation panel The functions of the keys and meanings of LED indications on the operation panel are described below 3 2 1 14 Ino O n P i5 L Eject Stop 1 b 7 8 9 Du D 6 x L F 1 12 1 Display Displays the printer menu status or messages 2 Data lamp green Blinking The printer is receiving or processing a print job when it is printing The prin
59. quality photographic picture quality High speed printing under bidirectional print control Ink supply through tubing to a completely independent printhead and large capacity ink tanks Ready for roll media and cut media Roll media pass in widths between 254 and 914 4 mm and in lengths up to 18 m The cutter unit that mounts on the carriage allows paper to be cut automatically Cut media are fed and ejected and ink tanks replaced all in an easy to access front panel operation USB2 0 high speed interface and 10Base T 100Base TX in standard support of a TCP IP network plus optional support of IEEE1394 1 2 2 Printhead The printhead that mounts on the carriage is an integrated six color disposable printhead It has 5 120 nozzles for MBK and 2 560 nozzles for each additional color arranged in a zigzag pattern If print quality remains unimproved even after a specified cleaning operation replace the printhead Replacement about one year after the date of initial unpacking is also recommended 1 2 Chapter 1 1 2 3 Ink tanks Ink tanks are disposable An ink tank should be replaced when an ink tank replacement prompt message appears or when six months expire after the date of initial unpacking whichever occurs earlier To install ink tanks open the right cover of the printer Ink tanks are furnished with a notch for preventing incorrect installation which will allow the tanks to be installed at the position marked in t
60. the ink level 2 Replace the ink tank 3 Check the connector of the ink tank unit 4 Replace the main controller PCB 6 4 Chapter 6 6 1 3 2 Check maint cartridge capacity 1100 Cause The machine has detected that the maintenance cartridge is nearly full of waste ink about 80 of the total capacity of the maintenance cartridge lt Probable fault location Maintenance cartridge or main controller lt Countermeasure gt 1 Maintenance cartridge Select SERVICE MODE gt COUNTER gt PRINTER gt W INK If the free space is nearly at the limit 0 replace the maintenance cartridge 2 Replace the main controller PCB 6 1 3 3 End of paper feed Cannot feed paper more 100F lt Cause gt In the manual feed mode the main controller detected that the roll media had been fed by the maximum amount Maximum backward feed amount Printing standby position on the feed roller Maximum forward feed amount Until the media sensor detects absence of roll media lt Probable fault location gt Main controller lt Countermeasure gt 1 Replace the main controller 6 1 3 4 GARO W12xx xx Digits 1221 1222 1223 1225 1231 1232 1233 1234 1235 lt Cause gt The GARO command in the received data was invalid lt Probable fault location gt Operation method or main controller lt Countermeasure gt 1 Check the operation method and retry printing 2 Replace the main controller PCB 6 1 4 Troubleshooting Whe
61. to carriage unit T 7 10 Display Description Unit PRINT Cumulative printing time Hours CR COUNT Cumulative carriage scan count one back and forth Time motion 1 S CR DIST Cumulative carriage scan distance 210 mm scan Time 6 PRINTCOUNT Cumulative print end count Time s PURGE Counters related to purge unit T 7 11 Display Description Unit CLN A 1 Cumulative number of automatic cleaning 1 normal suction operations Times CLN A 2 Cumulative number of automatic cleaning 2 ink level adjusting Times operations 7 11 Chapter 7 Display Description Unit CLN A 3 Cumulative number of automatic cleaning 3 initial filling operations Times CLN A 6 Cumulative number of automatic cleaning 6 strong normal suction Times operations CLN A 10 Cumulative number of automatic cleaning 10 ink filling after secondary Times transportation operations CLN A 11 Cumulative number of automatic cleaning 11 ink filling after head Times replacement operations CLN A 15 Cumulative number of automatic cleaning 15 dot count small suction Times operations CLN A 16 Cumulative number of automatic cleaning 16 sedimented ink agitation Times operations CLN A 17 Cumulative number of automatic cleaning 17 small suction operations Times CLN A Total number of automatic cleaning operations Times TTL CLN M 1 Cumulative number of manual cl
62. 1 8 2 Warning Table tee teri ee e aee ei 8 2 EW ETT TC 8 2 8 3 Error Table 8 3 8 3 1 Error Code L u a S A i a 8 3 8 4Sevi e Call Table asx u te we aa ee e uiv 8 6 8 4 1 Service call errors Chapter 8 8 1 Outline 8 1 1 Outline The printer indicates errors using the display and LEDs If an error occurs during printing the printer status is also displayed on the status monitor of the printer driver The following three types of errors are displayed on the display Warning Status where the print operation can be continued without remedying the cause of the problem This can however adversely affect the printing results Error Status where the print operation is stopped and the regular operation cannot be recovered until the cause of the problem is remedied Service call error When a service call error occurs the error is not cleared and the error indication remains on the operation panel even if the printer is powered off and on again Occurrence of the service call error is indicated again at power on This measure is taken to prevent user s recovery of the service call error and damages to the printer Service call errors can be cleared however by starting up the printer in the service mode For how to take actions against warnings and errors refer to Troubleshooting Overview of warnings and error codes T 8 1 Co
63. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 3602 8 1 ONG 8 f 3H 0 1H ONG 8 QO EV1VQ 8 1H ONS 8 qo z v1vq g IH 42 43 44 45 46 47 48 49 50 ONS NO G31Md NIZ SN3S LIN NIL SN3S LTW 8 NO NO G31Md NO 1G31Md NO V1VQ IH 32 34 35 36 37 38 39 40 41 20011 W1SWG LH H ONS 8 Ad 6 V1VQ 3 1IH ONS 8 63H3 IH ONS 8 A3 0L V1VQO 4 1H ONS 8 A3 LL VIVQ 3 IH 22 23 24 25 26 27 28 29 30 31 ONG 8 LL 3H 3 1H ONG 8 QO LL VIVQ 3 1H 19 20 21 18 ONG To Carriage relay PCB 17 8 OL 3H 3 1H 16 ONS 8 0 6 1 3 1 15 ONS 14 13 8 QO 0L VIVQ 3 1H 12 ONS 8 Q0 V1VQ 3 LH H 1 4 ONS 10 iagram 8 9 8 tD 8 GQO Z VIVQ G LH QNO iagram 8 20011 HSVG H IrCUI tD 8N3 LNO H3AOO HO
64. 3 Chapter 6 J3201 Pul Signal name IN OUT Function Number 7 GND GND 8 INK DETECTO IN Ink detection sensor output signal 0 9 INK DETECTI IN Ink detection sensor output signal 1 10 INK DETECT2 IN Ink detection sensor output signal 2 11 T 6 12 J3202 Signal name IN OUT Function Number 1 OUT Ink tank clock signal 2 GND GND 3 TANK DATS8 IN OUT Ink tank data signal 8 4 TANK ON 43 3V OUT Power supply 3 3V TANK DAT7 IN OUT Ink tank data signal 7 6 TANK DAT6 IN OUT Ink tank data signal 6 7 GND GND 8 INK_DETECT6 IN Ink detection sensor output signal 6 9 INK_DETECT7 IN Ink detection sensor output signal 7 10 INK_DETECT8 IN Ink detection sensor output signal 8 11 N C N C 12 N C N C T 6 13 J3301 Signal name IN OUT Function Number 1 SDA IN OUT Maintenance cartridge ROM control signal data 2 SCL IN OUT Maintenance cartridge ROM control signal clock 3 GND GND 4 3 3V OUT Power supply 3 3V 5 GND GND 6 FUTO CLMP OUT Head management sensor clamp signal 7 FUTO ON OUT Head management sensor ON OFF signal 8 T5V OUT Power supply 5V 9 FUTO_CMP IN Head management sensor ink detection signal 6 24 Chapter 6
65. 3 GARO W1233 Required item was omitted in GARO setting mode 1234 GARO W1234 Data out of range in GARO setting mode 1235 GARO 1235 Other warning in GARO setting mode 100F Feed Limit Force feed limit 8 2 Chapter 8 8 3 Error Table 8 3 1 Error Code List The codes correspond to the numbers shown on the DISPLAY in the service mode T 8 3 Code Status 03060A00 2E1B End of roll media 03010000 200A Paper width not detected 03010000 200B Incorrect position on platen 03010000 200C Media leading edge not detected 03010000 200D The trailing edge of cut sheet cannot be detected 03010000 200E Too small media 03010000 200F Too large media 03016000 2010 Skewed media 0313003 1 2F24 Cutter movement timeout 03870001 2015 Cutting failure 03010000 2017 Media right edge not detected 03010000 2018 Media left edge not detected 03862000 2E09 Roll paper running out 03010000 2E19 03010000 2E1A 03010000 2E1D Media feeding error 03060A00 2E0E Auto Roll Feed Unitnot installed 03010000 2E1C Media cannot be ejected 03180101 2E17 Cassette not loaded 03060200 201E Job requiring cassette was received when NO is selected for cassette pick up on MIT 03860002 2E0A Manually fed cut sheet was already loaded even though received data indicated roll media 03060A00 2E00 Roll
66. 4 6 Power Supply 2 4 6 1 Power supply block diagram AC inlet 100V to 240V Operation panel Main controller PCB DC power supply POWER ON 32V control circuit generation circuit Transformer 5V 3 3V 45 1V generation circuit Rectifying circuit generation circuit Power supply Noize filter circuit F 2 26 The power supply converts AC voltages ranging from 100 V to 240 V from the AC inlet to DC voltages for driving the ICs motor and others The voltage generator circuits include the 32 V generation circuit for driving motors fans and the 5 1V generator circuit for driving sensors logic circuits When in the power saving mode the power supply cut outs the 32 V and the 5 1 V Power ON OFF operation is controlled by the main controller PCB When the upper cover is open the power supply cut outs only the 32V power to the carriage 2 31 Chapter 2 2 5 Detection Functions with Sensors 2 5 1 Sensers for covers Upper Cover lock switch left Upper cover lock switch right Ink tank cover switch F 2 27 Upper cover lock switch The micro switch based Upper cover lock switch detects the open closed states of the upper cover When the upper cover closes the switch is pressed to detect the closed state of the cover The printer has one sensor installed on the left and right sides each to prevent one sided tightening of the upper cover Ink tank cover switch The micro switch based Ink t
67. 5 OISV OI vas OI ASSNS HSVQ H 20011 XISVQ LH ZOOM V1VQ IH 21 05 10 10 42 43 44 45 46 47 48 49 50 42 43 44 45 46 47 48 49 50 ONG 12 12 48 3H 3 LH 13 13 QO amp V1VQ 3 H 14 14 GO VLVQ 3 LH 15 15 0L 3H 4 LH 16 16 QO 0L VLVQ 3 LH 17 17 QO LE V1VQ 3 LH 18 18 19 19 A3 LEVIVQ 3 LH 20 20 A3 0L VLVQ 3 LH 32 34 35 36 37 38 39 40 41 32 35 36 37 38 39 40 41 46 3H 3 LH A3 6 V 1VQ 3 1H A3 8 V1VO 3 LH 1 0 A3 9 V LVQ G LH 9 3H Q LH GO 9 V1VQ Q LH QO Z V1VQ Q LH 29 28 27 26 25 24 23 22 21 29 28 27 26 25 24 23 22 21 X19 1H 22 23 24 25 26 27 28 29 30 31 22 23 24 25 26 27 28 29 30 31 QO S V1VQ O LH S 3H O 1H A3 S VIVO O LH 19 20 21 19 20 21 LT IH 18 18 A3 r V1Vq 2 LH 17 17
68. 6 6 1 4 34 03870001 2015 Cutter eo 6 16 6 1 4 35 03900001 4042 03900001 4049 Firmware error sss 6 17 6 1 4 36 E194 4034 Sensor calibration error seen 6 17 6 1 5 Troubleshooting When Service Call Errors Occur 6 17 6 1 5 1 E141 4046 Recovery system s rotation count reached 50 000 26 17 6 1 5 2 E144 4047 Supply system s count error 6 17 6 1 5 3 E146 4001 Borderless idle ejection mist collection count full 6 18 6 1 5 4 E161 403E Abnormally high head temperature essere 6 18 6 1 5 5 E194 404A Non discharge detection count error essen 6 18 6 1 5 6 E196 4040 E196 4041 E 196 4042 E196 4043 E 196 4044 E 196 4045 Main controller PCB 6ITOr 5 tene b CEP eR Ennis 6 18 6 1 5 7 E198 401C E198 401D E198 401E RTC error sss 6 19 6 2 Location of Connectors and Pin Arrangement 6 19 62 T Main controller ue 6 19 622 Carriage telay PCB EE 6 28 6 2 3 Head WEE PCB E 6 35 6 3 Version Ups en tete dei HR svolte eun Futter Tete Tus 6 40 6 3 1 Firmware Update Tool 2 6 40 6 4 e KEE 6 41 6 4 T List OF Tools isst t tree ete re ae n det 6 41 6 4 2 Using the Cover Switch Tool 6 42 Chapter 6 6 1 Troubleshooting 6 1 1 Outline 6 1 1 1 Outline of Troubleshooting 1 Overview Targets of troubleshoot
69. 6 Disposing of a lithium battery sse nnne 1 31 Chapter 2 TECHNICAL REFERENCE 2 1 Basic Operation Outline nnne 2 1 d Printer Diagrams tana eo eedem Bat Miva ok dendi eie Statens 2 12 Print Bin ln 2 2 Wu 2 2 1 Operation Sequence at Power on eerte 2 2 2 Operation Sequence at PDower off 2 23 COMMON eto ere cu erit ee eme asas e ERES Ee 2 2 4 Print Position Adjustment Function rn 2 2 5 Head Management eene tenente trennen enne eene 2 2 6 Printhead Overheating Protection Control 2 6 2 2 7 Pause between Pages EEN 2 6 2 2 8 White Raster Skip 2 6 2 22 9 Sleep E edes dt e pee eb eee ptr t c ied etus 2 7 2 3 Printer Mechanical 4 2 002 2 000000001000000500000000 2 8 2 3 T Outlirie enr ern ROREM ne 2 8 PRA EON TTO E E E E E A EEE AE A 2 8 2 3 2 Inkc Passagen rite meu dete eoi gie een AA dta 2 9 2 32 In Ki Passages ee eet traces bier els ss 2 9 2 322 Ink Tank Uhit e tete e e hina 2 10 2 32 Carriage Unit eec Nas eU eo be e e e Oe en 2 13 2 3 2 Printhead BE 2 16 2 32 5 Purge DE 2 17 2 3 2 6 Maintenance Cartridge cse eee ete dean 2 23 2 32 AIPFIOW Sus u e RAE RE RS UR M RM bu betae 2 24 23 3 Paper e
70. 803 03800300 2801 Printhead error 6 12 6 1 4 23 03800500 280C Defective printhead nozzle 6 13 6 1 4 24 03800500 2F2F 03800500 2F30 Head management sensor error 6 13 6 1 4 25 03810101 2501 03810102 2502 03810103 2503 03810104 2500 03810106 2506 03810106 2507 No ink error sse tnter 6 13 6 1 4 26 03810201 2581 03810202 2582 03810203 2583 03810204 2580 03810206 2586 03810206 2587 Tank level error TA 6 14 6 1 4 27 03810201 2591 03810202 2592 03810203 2593 03810204 2590 03810206 2596 03810206 2597 Tank level error 2 sse 6 14 6 1 4 28 03830101 2521 03830102 2522 03830103 2523 03830104 2520 03830106 2526 03830105 2527 Ink tank is not installed This error occurs when the ink tank is replaced 6 15 6 1 4 29 03830201 2541 03830202 2542 03830203 2543 03800204 2540 03830206 2546 03830206 2547 Invalid ink tank ID 6 15 6 1 4 30 03830301 2561 03830302 2562 03830303 2563 03830304 2560 03830306 2566 03830306 2567 Ink tank EEPROM error sss 6 15 6 1 4 31 03841001 2819 03841001 281 03841101 2818 03841201 2816 03841201 2817 Maintenance cartridge error 6 15 6 1 4 32 03861001 2405 03861001 2406 Borderless printing error 6 16 6 1 4 33 03862000 2E09 Insufficient roll media error sss 6 1
71. 830103 2523 03830104 2520 03830106 2526 03830105 2527 Ink tank is not installed This error occurs when the ink tank is replaced 6 15 6 1 4 29 03830201 2541 03830202 2542 03830203 2543 03800204 2540 03830206 2546 03830206 2547 Invalid ink tank ID 6 15 6 1 4 30 03830301 2561 03830302 2562 03830303 2563 03830304 2560 03830306 2566 03830306 2567 Ink tank EEPROM error 6 15 6 1 4 31 03841001 2819 03841001 281 03841101 2818 03841201 2816 03841201 2817 Maintenance cartridge error entente enne tnnt ener nene 6 15 6 1 4 32 03861001 2405 03861001 2406 Borderless printing 6 16 6 1 4 33 03862000 2E09 Insufficient roll media error eee 6 16 6 1 4 34 03870001 2015 Cutter error 22 2 1 0 00000000000 000000000080 6 16 6 1 4 35 03900001 4042 03900001 4049 Firmware 6 17 6 1 4 36 E194 4034 Sensor calibration error 2 6 17 6 1 5 Troubleshooting When Service Call Errors Occur 6 17 6 1 5 1 E141 4046 Recovery system s rotation count reached 50 000 6 17 6 1 5 2 E144 4047 Supply system s count ETOF sse 6 17 6 1 5 3 E146 4001 Borderless idle ejection mist collection count full 6 18 6 1 5 4 E161 403E Abnormally high head temperature
72. Chapter 4 DISASSEMBLY REASSEMBLY SERVICE cs Sube REN DR RU REESE dc 4 1 oervice ln cono GU ROO E 4 2 Disassembhv beassembiv sse enne 4 2 Disassembly Reassembly 4 3 Points to Note on Disassembly and Reassembly 4 3 1 Note on locations prohibited from disassembly 4 3 2 Manual carriage movement sse tenen 4 3 3 Units required for draining the ink U nn nn 4 3 4 e Pete ded co bonito de eu w egere 4 3 5 Waste ink box 4 3 6 Driving unit 4 3 7 Ink tube unit 4 3 8 Carriage unit 43 9 Eeederurnibc toutou EE 4 340 P rge nit ten eR tae ae SS 4 3 LT Inktanike EEN 4 3 12 Head management eensor sse eene nennen nnne 4 3 13 multiiSensorz URRH ERREUR tes He UM ORE SEH C 4 3 15 Opening the Caps and Moving the Wiper 4 3 16 Opening Closing the Ink Supply 43 17 Draining th amp Ink ur ete etr tr n kak aaa qan Contents 4 4 Applying the Grease enne nennen ener 4 28 4 4 1 Applying The Grease ENNEN 4 28 4 5 Adjustment and Setup Hemes sse 4 30 4 5 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 4 30 4 5 2 Pro
73. DATA 7 EV OUT Even head data signal 7 D 28 H1 D HE 7 OUT Head heat enable signal 7 D 29 H1 E DATA 8 EV OUT Even head data signal 8 E 30 H1 E DATA 9 EV OUT Even head data signal 9 E 31 H1 E HE 9 OUT Head heat enable signal 9 E 32 H1 F DATA 10 EV OUT Even head data signal 10 F 33 H1 F DATA 11 EV OUT Even head data signal 11 F 34 H1 F HE 11 OUT Head heat enable signal 11 F 35 H1 F DATA 11 OD OUT Odd head data signal 11 F 36 H1 F DATA 10 OD OUT Odd head data signal 10 F 37 H1 F HE 10 OUT Head heat enable signal 10 F 38 H1 E DATA 9 OD OUT Odd head data signal 9 E 39 H1 E DATA 8 OD OUT Odd head data signal 8 E 40 H1 E HE 8 OUT Head heat enable signal 8 E 41 GND GND 42 DSOUTI IN Head temperature output signal 1 43 DSOUT2 IN Head temperature output signal 2 44 HI DLD LICC2 OUT Head analogue switch latch signal 45 H1 DATA LICC2 OUT Head analogue switch data signal 46 H1 DASLK_LICC2 OUT Head analogue switch clock signal 47 H1 DASH_LICC2 OUT Head analogue switch A D trigger signal 48 SNS5V OUT Power supply 5V 49 IO ASIC SDA IN OUT ROM control signal data 6 34 Chapter 6 J702 Signal name IN OUT Function Number 50 IO ASIC SCL IN OUT ROM control signal clock 6 2 3 Head relay PCB T 6 24 J101 rn Signal name IN OUT Function Number 1 VMGND GND 2 PWL
74. DIMM Image data generation output function This function generates image data for color printing from the received image data and the mask pattern corresponding to print mode stored in the DIMM and store the generated image data in another DIMM It also outputs the generated image data to the carriage relay PCB Interrupt controller This controller receives and processes internal interrupts and external interrupts from the USB image processing unit and expansion card slot Timer function Even when the printer is turned off the timer function is held on using the RTC and secondary lithium battery to assist the cleaning function When the power cord is plugged to the outlet power is supplied to the RTC and therefore the secondary lithium battery power is not consumed Heat Enable signal control function This function uses the pulse width to perform variable control of the time of application of the Heat Enable signal to the nozzle heater for each nozzle array PWM control Linear scale count function This function reads the linear scale when the carriage moves thus generating the ink jet timing It also counts the linear scale timing cycle using the reference clock to measure the carriage moving speed Dot count function This function counts the fired dots used as the information for Heat Enable signal control maintenance jet control cleaning control and remaining ink level for each nozzle array Operation panel control functi
75. EDI IN Multi sensor LEDI drive signal 3 PWLED2 IN Multi sensor LED2 drive signal 4 PWLED3 IN Multi sensor LED3 drive signal 5 PWLED4 IN Multi sensor LED4 drive signal 6 VMGND GND 7 H3V IN Power supply 3V 8 VH feed back voltage 9 VHI IN Power supply 10 Power supply 11 VHI IN Power supply 12 VHI IN Power supply 13 VHI IN Power supply 14 Power supply 15 VMGND GND 16 VMGND GND 17 VMGND GND 18 VMGND GND 19 VMGND GND 20 VMGND GND 21 VH2 IN Power supply 22 VH2 IN Power supply 23 VH2 IN Power supply 6 35 Chapter 6 J101 Pu Signal name IN OUT Function Number 24 VH2 IN Power supply 25 VH2 IN Power supply 26 VH2 IN Power supply 27 VH FB IN VH feed back voltage 28 VHT IN Head transistor drive power supply 29 GND GND 30 GND GND T 6 25 J102 En Signal name IN OUT Function Number 1 IO ASIC SCL IN OUT Head ROM control signal clock 2 IO ASIC SDA IN OUT Head ROM control signal data 3 SNS5V IN Power supply 5V 4 H1 DASH_LICC2 IN Head analogue switch A D trigger signal 5 H1 DASLK_LICC2 IN Head analogue switch clock signal 6 H1 DATA LICC2 IN Head analogue switch data signal 7 H1 DLD_LICC2 IN Head analogue switch latch signal 8 H1 DSOUT2 OUT Head temperature output signal 2 9 DSOUTI OUT Head temperature output sign
76. GND GND 4 HI F DATA 10 OD B OUT Odd head data signal 10 5 GND GND 6 HI E DATA 9 OD B OUT Odd head data signal 9 E 7 GND GND 8 HI F HE 10 B OUT Head heat enable signal 10 F 9 GND GND 20 HI F DATA 11 OD B OUT Odd head data signal 11 F 21 GND GND 22 HI F HE 11 B OUT Head heat enable signal 11 F 23 GND GND 24 HI F DATA 11 EV B OUT Even head data signal 11 F 25 GND GND 26 HI F DATA 10 EV B OUT Even head data signal 10 F 27 GND GND 28 HI E HE 9 B OUT Head heat enable signal 9 E 29 GND GND 30 HI E DATA 9 EV B OUT Even head data signal 9 E 31 GND GND 32 VH DIS OUT VH selection signal 33 HI DASLK LICC2 OUT Head analogue switch clock signal 34 HI DLD LICC2 OUT Head analogue switch latch signal 35 HI DATA LICC2 OUT Head analogue switch data signal 36 PWLED2 ON OUT Multi sensor LED2 drive signal 37 PWLEDI OUT Multi sensor LEDI drive signal 38 PWLED3 ON OUT Multi sensor LED3 drive signal 39 H3V ON B OUT Power supply 3V 40 8 IN Multi sensor signal 1 41 MLT SENS 2IN IN Multi sensor signal 2 42 PWLED4 ON OUT Multi sensor LED4 drive signal 43 GND GND 44 H1 B DATA 2 OD OUT Odd head data signal 2 B 45 GND GND 46 HI B DATA 3 OD OUT Odd head data signal 3 B 47 GND GND 48 4 OUT Head heat enable signal 4 C 6 26 Chapter 6
77. IN OUT Function Number 1 POWER Power switch signal 2 GND GND 3 5V OUT Power supply 5V 4 BUZZER OUT Buzzer control signal gt PDO OUT Panel IC control signal 6 3 3V OUT Power supply 3 3V 7 PDI OUT Panel IC data signal 8 GND GND 9 PRESET OUT Panel reset signal 10 GND GND 11 PCK OUT Panel IC clock signal 12 PANELSV_ON OUT Power supply 5V 13 PCS OUT Panel IC chip select signal T 6 5 J2701 pu Signal name IN OUT Function Number 1 LFENCB IN Feed roller encoder output signal B A2 5V OUT Power supply 5V A3 LF_ENCA IN Feed roller encoder output signal A 6 21 Chapter 6 J2701 rur Signal name IN OUT Function Number 4 GND GND 5 SNS3V OUT Power supply 3 3V A6 GND GND 7 LF HP IN Feed roller HP sensor output signal 8 26V N C A9 N C N C A10 N C N C NC N C VM 26V OUT Power supply 26V B2 KYUINFAN ALARM IN Suction fan alarm signal B3 KYUINFAN PWM OUT Suction fan duty control signal B4 VMGND GND B5 VM 26V OUT Power supply 26V B6 MISTFAN R ALARM IN Mist fan R alarm signal B7 VMGND GND B8 VM 26V OUT Power supply 26V B9 MISTFAN L ALARM IN Mist fan L alarm signal 10 VMGND GND B11 N C N C T 6 6 J2702 rm Signal name IN OUT Function Number 1 VM 26V OUT Power supply 26V 2 DCOVER SOL
78. K Displays the numbers of days passed since installation of the following ink tanks If any ink tank that does not allow the printer to count the number of days passed is installed an error message is displayed 7 3 Displa Description Unit y BK Number of days passed since the BK ink tank was Day s installed Number of days passed since the ink tank was Day s installed Number of days passed since the MBK2 ink tank was Davis 2 installed C Number of days passed since the C ink tank was installed Day s M Number of days passed since the M ink tank was Day s installed Y Number of days passed since the Y ink tank was installed Day s 5 WARNING Displays the warning history up to 20 events The newest event has the smallest history number 6 ERROR Displays the error history up to 20 events The newest event has the smallest history number 7 INK CHECK Displays the history of execution of Ink Check Off in the Main menu in the order of CM Y MBK MBK and BK from in this order 0 No execution 1 Executed at least once b DISPLAY To be supported by the next version Shows the statuses and sensors and switches on the display ON 1 7 7 Chapter 7 OFF 0 Screen 1 7 4 D I P A Y 1 Upper row 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Lower row 1 2 3 4 3 6 7 8 9 10 11 12 13 14 15 16 Display position Screen 2 T 7 5 I
79. L PARTS R1 COUNTER V L PARTS V1 7 5 Chapter 7 COUNTER 1 SETTING Pth ON OFF DATE TIME INITIALIZE CARRIAGE PURGE INK USE CNT CUTTER CHG CNT W INK CHG CNT HEAD CHG CNT PARTS CHG CNT PARTS A1 PARTS B1 1 ry D 1 H L PARTS M1 PARTS COUNTER PARTS A1 PARTS B1 S PARTS D 1 L PARTS M1 F 7 5 7 1 3 Details of Service Mode This section provides details of the Service mode menus a DISPLAY Displays and prints the printer information 1 PRINF INF Prints adjustment values in the User menu an all of DISPLAY and COUNTER parameters on A4 size or lager paper When a roll media is used the layout is optimized according to the media width in order to save paper 2 SYSTEM Displays the printer information shown below T 7 1 Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB LF TYPE Feed roller type 0 1 7 6 Chapter 7 Display Description Unit TMP Ambient temperature C SIZE LF Detected size of loaded media feed direction mm inch 0 is always detected for the roll media SIZECR _ Detected size of loaded media carriage direction mm inch 3 HEAD Displays the following EEPROM information in the printhead T 7 2 Displa Description y S N Serialnumber of printhead LOT Lot number of printhead 4 IN
80. M control signal clock 8 H3V 1 OUT Power supply 3V 9 HI C DIAI IN Head DI sensor signal 1 C 10 H1 A HE 1 OUT Head heat enable signal 1 A 11 1 OUT Power supply 12 VHI OUT Power supply 13 OUT Power supply 14 VH2 OUT Power supply 15 VH2 OUT Power supply 16 H1 E DATA 9 OD OUT Odd head data signal 9 E 17 H1 F HE 11 OUT Head heat enable signal 11 F 18 HI E DIAI IN Head DI sensor signal 1 E 19 H1 D DIA1 IN Head DI sensor signal 1 D 20 H3V_1 OUT Power supply 3V 21 H3V_1 OUT Power supply 3V 22 H1 B DATA 3 EV OUT Even head data signal 3 B 23 H1 A DATA 0 EV OUT Even head data signal 0 A 24 H1 B HE 2 OUT Head heat enable signal 2 B 25 OUT Power supply 26 OUT Power supply 27 H1 D DIA2 IN Head DI sensor signal 2 D 28 H1 E HE 8 OUT Head heat enable signal 8 E 29 HI E DIA2 IN Head DI sensor signal 2 E 30 HI F DIA2 IN Head DI sensor signal 2 31 H1 E HE 9 OUT Head heat enable signal 9 E 32 H1 D DATA 7 EV OUT Even head data signal 7 D 33 H1 D HE 6 OUT Head heat enable signal 6 D 34 H1 C DATA 5 OD OUT Odd head data signal 5 C 35 H1 C DATA 4 EV OUT Even head data signal 4 C 36 H1 A DATA 1 EV OUT Even head data signal 1 A 37 H1 A DIA2 IN Head DI sensor signal 2 A 38 HI B DIA2 IN Head DI sensor signal 2 B 39 H1 C HE 4 OUT Head heat enable signal 4 C 6 38 Chapter 6
81. PLATEN FAN AIR FLOW FAN R AIR FLOW FAN L INK VALVE COUNTER 7 2 7 3 Chapter 7 FUNCTION COUNTER PRINTER LIFE TTL LIFE ROLL LIFE CUTSHEET LIFE CASSETTE LIFE A LIFE B C D E LIFE F POWER ON W INK CUTTER WIPE CARRIGE PRINT CR COUNT CR DIST PRINT COUNT PURGE L CLN A4 22 CLN A 2 3 6 10 11 15 16 17 CLN A TTL CLN M 1 CLN M 4 5 6 L GLN M TTL CLEAR CLR INK CONSUME CLR CUTTER EXC CLR MTC EXC CLR HEAD EXC CLR UNIT A EXC 222 CLR UNIT B D F H L P Q R CLR UNIT V EXC CLR FACTORY CNT EXCHANGE CUTTER EXC MTC EXC HEAD R EXC HEAD L EXC BOARD EXC UNIT A EXC I gt UNIT B D F H L P Q R UNIT V EXC DETAIL CNT MOVE PRINTER N INK CHK BK N INK CHK MBK N INK CHK MBK2 N INK CHK C N INK CHK M N INK CHK Y MEDIACONFIG CNT 7 4 INK USE1 INK USE1 BK INK USE1 MBK INK USE1 MBK2 INK USE1 C INK USE1 M INK USE1 Y INK USE1 TTL N INK USE1 Bk N INK USE1 MBK N INK USE1 MBK2 N INK USE1 C N INK USE1 M N INK USE1 Y N INK USE1 TTL INK USE2 INK USE2 BK INK USE2 MBK INK USE2 MBK2 INK USE2 C INK USE2 M INK USE2 Y INK USE2 TTL N INK USE2 Bk N INK USE2 MBk N INK USE2 MBK2 N INK USE2 C N INK USE2 M N INK USE2 Y N INK USE2 TTL INK EXC INK EXC BK INK EXC MBK INK EXC MBK2 INK EXC C INK EXC M INK EXC Y INK EXC TTL N INK EXC BK N INK EXC MBK N INK EXC MBK2 N INK EXC C N INK EXC M
82. Parts 4 1 1 Service Parts The service parts indicated below require careful handling 1 Keep all packages with the warning not to turn over Pay careful attention to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 4 2 Disassembly Reassembly 4 2 1 Disassembly Reassembly The general disassembly and assembly flows of the major components are shown below 4 1 Chapter 4 cs ad eo vs Xoq Xu Lo ps Jojow zs t Jejoi ep Ls ws jepoou3 25 fien ise RSC weno ZE 15 yo 1unoui 4ajjo4 ep ou 18UO SUB au UBSOO vo 90 feje1 go zs 1ubu Keys 10109 zo zs Aes oo eiqeo 20 so age oa 19 ON3 41 zo elqeo elaxey uous wun eqni Jepiou pee Jone 3100 1216 sosues pees zo zs uonong zs eseq eqni zs s Z X zs epinb Geet aded fejerebeueo nou sagen sx s Yun Jojo Youle 4 2 25 9 yun yu 2225 Moy rv 2525 1 aiv pu 1 eseq eqni es zo yun suen zs Hanep aded age woud33 45 spe einsseid elei Yould ps ps 401S 1epjou jou 481 401S Jepiou rog 24725 18 sepjou
83. Server RPrinter NDSPserver NPrinter AppleTalk L 9t Off Ethernet Driver Auto Detect On Off Comm Mode usss Half Duplex Full Duplex Ethernet Type 10 Base T 100 Base TX Spanning Tree Not Use Use MAC Address L Init Settings No Yes F 1 17 Chapter 1 System Setup Menu System Setup Warning Buzzer Off On Ignore Mismatch On Keep Media Size Oft On Judge Paper Size Sht Selection 1 ISO A3 ANSI B Super Sht Selection 2 ISO B1 ANSI F Roll Selection 1 ISO A3 297mm 300m Roll Roll Selection 2 E 10inch 254mm JIS B4 257mm Noz Check Freq Off 1 10 Automatic Use Power Save On Off Sleep Timer r Smin 10min 15min 20min 30min 40min 50min m 60min Length Unit meter feet inch Time Zone Time Zone Menu Date Format yyyy mm dd dd mm yyyy mm dd yyyy Date amp Time Date Time Language English BAG Francais Italiano Deutsch Espa ol rp xc HAF Stare Contrast Adj 4 1 0 L 47 Reset MediaType No Yes F 1 18 1 20 Chapter 1 Time Zone Time Zone GMT AHST AKST PST MST CST EST F 1 19 0 London GMT 1 Paris Rome 2 Athens Cairo 3 Moscow 4 Eerevan Baku 5 Islamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 Tokyo Seoul 10 Canberra 11 NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10 Hawaii AHST 9 Alaska AKST
84. This IC generates feed motor control signal based on the control signal from the ASIC d Driver IC 1C2900 This IC generates purge motor and valve motor control signals based on the control signal from the ASIC Driver IC 1C2902 This IC generates a lift motor control signal based on the control signal from the ASIC f Regulator IC 1C3203 This IC generates the 3 3 V to be supplied to the tank ROM board g DIMMs IC601 IC602 IC603 IC604 The DIMM comprising a 128 MB DDR SDRAM and a 64 MB SDR SDRAM is connected to the 32 bit data bus to be used as a work area During print data reception it is also used as an image buffer It cannot be expanded h FLASH ROM 1 701 A 128 MB flash ROM is connected to the 8 bit data bus to store the printer control program i EEPROM 1 802 The 128 KB EEPROM stores various setting values adjustment values log data counter values related to the user servicing MEMO After replacement of the main controller PCB the printer must be started up in the service mode to take over the setting and adjustment values to the new PCB properly the service mode will be switched to the PCB replacement mode automatically 2 29 Chapter 2 2 4 3 Carriage Relay PCB 2 4 3 1 Carriage relay PCB components IC302 mal _ f 1C701 F 2 23 Receiver ASIC 701 This ASIC relays the image
85. V IN Even head data signal 2 B 38 H1 A HE 1 IN Head heat enable signal 1 A 39 H1 A DATA 1 EV IN Even head data signal 1 A 40 H1 A DATA 0 EV IN Even head data signal 0 A 41 H1 A HE 0 IN Head heat enable signal 0 A 42 H1 A DATA 0 OD IN Odd head data signal 0 A 43 H1 A DATA 1 OD IN Odd head data signal 1 A 44 H1 B HE 2 IN Head heat enable signal 2 B 45 H1 B DATA 2 OD IN Odd head data signal 2 B 46 H1 B DATA 3 OD IN Odd head data signal 3 B 47 H1 C HE 4 IN Head heat enable signal 4 C 48 H1 C DATA 4 OD IN Odd head data signal 4 C 49 SNS OUT Multi sensor signal 1 50 MLT SNS 2IN OUT Multi sensor signal 2 T 6 26 J201 ri Signal name IN OUT Function Number 1 PWLEDI OUT Multi sensor LEDI drive signal 2 PWLED2 OUT Multi sensor LED2 drive signal 3 PWLED3 OUT Multi sensor LED3 drive signal 4 PWLED4 OUT Multi sensor LED4 drive signal 5 GND GND 6 SNS 1 IN Multi sensor signal 1 7 5V OUT Power supply 5V 8 SNS 2 IN Multi sensor signal 2 6 37 Chapter 6 T 6 27 J601 on Signal name IN OUT Function Number 1 VH2 OUT Power supply 2 VH2 OUT Power supply 3 VH2 OUT Power supply 4 VHTI2 OUT Head transistor drive power supply 5 H1 F DATA 10 EV OUT Even head data signal 10 F 6 IO ASIC SDA IN OUT Head ROM control signal data 7 IO ASIC SCL IN OUT Head RO
86. Visually check whether the carriage belt is loose If the carriage belt is loose remove it and then reinstall it 4 Replace the linear scale 5 Replace the linear encoder 6 Cable continuity check If continuity of the cable between the linear encoder and the carriage relay PCB is abnormal replace the cable 6 11 Chapter 6 7 Replace the carriage motor 8 Cable continuity check If continuity of the cable between the carriage motor d the main controller PCB is abnormal replace the cable 9 Replace the carriage relay PCB 10 Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 11 Replace the main controller PCB 6 1 4 20 03130031 2F2A Feed roller home position error Cause During power on the feed roller HP sensor could not detect that the reference of Scale that exists on encoder film area color change from transparent to black lt Probable fault location Encoder film feed roller HP sensor feed motor or main controller PCB lt Countermeasure gt 1 Visual check If the feed roller encoder film is damaged replace it Remove foreign substances from the feed roller encoder film if any 2 Feed roller HP sensor Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the feed roller HP sensor 3 Cable continuity check If continuity of the cable between the feed rolle
87. a 2 Media sensor Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the media sensor 3 Cable continuity check If continuity of the cable between the media sensor and the main controller PCB is abnormal replace the cable 4 Replace the main controller PCB 6 1 4 11 03130031 260E Gap detection error lt Cause gt A detection error occurred due to damaged hardware uncorrected gap or damaged correction data lt Probable fault location gt Multi sensor or main controller PCB lt Countermeasure gt 1 Cable continuity check If continuity of the cable between the multi sensor and the main controller PCB is abnormal replace the cable 2 Replace the multi sensor 3 Replace the main controller PCB 6 9 Chapter 6 6 1 4 12 03130031 260F Gap adjustment error Cause Gap reference surface error This error occurs only in the service mode lt Probable fault location Multi sensor base lt Countermeasure gt 1 Replace the multi sensor base 6 1 4 13 03130031 2F 13 A D Converter external trigger output stopped Cause Defective main controller PCB lt Probable fault location Main controller PCB lt Countermeasure gt 1 Turn off the printer and then turn it off again 2 Replace the main controller PCB 6 1 4 14 03130031 2 14 ASIC Register cannot be written lt Cause gt A main controller PCB firmware error occurred lt Probable fa
88. aded when data was received with roll media specified as a media type The type of the loaded media was different from the media type specified using the driver No cut media was loaded when data was received with cut media specified as a media type Data requiring roll media was received when cut media were loaded Data requiring cut media was received when roll media was loaded lt Probable fault location gt Media type or main controller PCB lt Countermeasure gt 1 Media check Check the loaded media If the media type is different from that required by the send data no media is loaded or the size of the loaded media is not the specified one load correct media 2 Replace the main controller PCB 6 7 Chapter 6 6 1 4 6 03030000 2E21 IEEE 1394 Error Cause The IEEE1394 interface is faulty lt Probable fault location 1394 interface board or main controller lt Countermeasure gt 1 Turn off the printer and then turn it on again 2 IEEE1394 interface board Remove the IEEE1394 interface board install it again and then turn on the printer If the trouble persists replace the IEEE1394 interface board 3 Replace the main controller PCB 6 1 4 7 03031000 2 Upper cover sensor error lt Cause gt The upper cover safety switch detected that the upper cover was open with the upper cover locked lt Probable fault location gt upper cover upper cover safety switch upper cover lock or
89. al 1 10 GND GND 11 1 8 IN Head heat enable signal 8 E 12 HI E DATA 8 OD IN Odd head data signal 8 E 13 HI E DATA 9 OD IN Odd head data signal 9 E 14 1 10 IN Head heat enable signal 10 F 15 HI F DATA 10 OD IN Odd head data signal 10 F 16 HI F DATA 11 OD IN Odd head data signal 11 F 17 1 11 IN Head heat enable signal 11 F 18 HI F DATA 11 EV IN Even head data signal 1 1 F 19 HI F DATA 10 EV IN Even head data signal 10 20 1 9 Head heat enable signal 9 E 21 HI E DATA 9 EV IN Even head data signal 9 E 22 HI E DATA 8 EV IN Even head data signal 8 E 23 H1 D HE 7 IN Head heat enable signal 7 D 24 H1 D DATA 7 EV IN Even head data signal 7 D 25 H1 D DATA 6 EV IN Even head data signal 6 D 26 H1 D HE 6 IN Head heat enable signal 6 D 27 H1 D DATA 6 OD IN Odd head data signal 6 D 6 36 Chapter 6 J102 Pin Signal name IN OUT Function Number 28 H1 D DATA 7 OD IN Odd head data signal 7 D 29 CLK IN Head clock signal 30 H1 C DATA 5 OD IN Odd head data signal 5 C 31 H1 C HE 5 IN Head heat enable signal 5 C 32 H1 C DATA 5 EV IN Even head data signal 5 C 33 LT Head latch signal 34 H1 C DATA 4 EV IN Even head data signal 4 C 35 H1 B HE 3 IN Head heat enable signal 3 B 36 H1 B DATA 3 EV IN Even head data signal 3 B 37 H1 B DATA 2 E
90. allation of an ink tank in incorrect position is attempted the notch would interfere with it preventing its installation The ink tank fixer lever won t lower without the ink tank fully inserted to reach the mounting position so the ink cannot be supplied Chapter 2 Agitating plate Assists in the agitation of pigment inks during ink agitation carried out to prevent their settlement Notches for preventing Notches for preventing incorrect installation incorrect installation Ink port Air passage EEPROM E plate 1 De LZ Notches for preventing incorrect installation 0 Ink tank F 2 6 Chapter 2 f Ink supply valves Located halfway between the ink tanks and the ink tubes the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement The ink supply valves are caused to open and close by the valve open close mechanism that is activated by driving the valve motors The ink tank unit comprises two tank bases each integrated for a set of three colors and six color ink tubes The color specific ink supply valves are linked with the valve cams so they will open and close at the same time for all colors Valve cam Valve motor Linkage Valve open closed detection sensor Linkage 2 12 Chapter 2 2 3 2 3 Carriage Unit 2 3 2 3 1 Functions of Carriage Unit
91. ank cover switch detects the open closed states of the ink tank cover When the ink tank cover closes the switch is pressed to detect the closed state of the cover Memo 26 5V is supplied from the power supply unit to drive the carriage motor and the feed motor while the top cover is closed 2 32 Chapter 2 2 5 2 Ink passage system Head management sensor Purge unit Pump cam sensor 2 33 Chapter 2 Pump cam sensor As the cam rotates it shields the sensor light of the photointerrupter based pump cam sensor or allows it to be transmitted The status of the purge unit such as capped suction and wiping is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump encoder sensor RK dE Rotary flag Sensor Carriage lock Capping Air passage valve open Printing Suction Idle suction Suction during printing Wiping Carriage lock Carriage move Idle ejection Air passage Idle suction F 2 29 Pump encoder The photointerrupter based sensor reads slits in the encoder film of the purge motor and controls the amount of its rotation accordingly Slits Sensor F 2 30 Valve open closed detection sensor The photointerrupter based valve open closed detection sensor detects the status of the valve cam The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocke
92. aper jammed or paper was fed improperly During printing paper was fed out of the way lt Probable fault location gt Paper path media sensor or main controller PCB lt Countermeasure gt 1 Visual check Remove foreign substances from the paper path and media sensor if any If the paper feed surface or moving part of the paper path is damaged or deformed replace the paper path 2 Media sensor Select SERVICE MODE gt I O DISPLAY to check the media sensor for normal operation If the operation is abnormal replace the media sensor 3 Cable continuity check If continuity of the cable between the media sensor and the main controller PCB is abnormal replace the cable 4 Replace the main controller PCB 6 6 Chapter 6 6 1 4 4 03010000 2820 03010000 2821 03010000 2822 03010000 2823 03010000 2F33 031300312F32 Adjustment error Cause Auto head alignment selected from the user menu could not be carried out because the alignment patter read result was NG Auto LF adjustment selected from the user menu or in the service mode could not be carried out because the adjustment patter read result was NG Decentering correction selected in the service mode cannot be carried out because the correction pattern read result was NG Auto LF adjustment selected from the user menu or in the service mode could not be carried out because the head check patter read result was NG Adjustment cannot be carried out because the loaded media
93. as a graphic image Unidirectional printing can also be optionally selected from the printer driver Optionally selectable from the printer driver 3 The printer drives an optimal pass count automatically to suit print data 1 4 2 Interface specifications a USB Standard 1 Interface Type USB 2 0 full speed 12 Mbits sec high Speed 480 Mbits sec 2 Methods of data transfer Controlled transfer Bulk transfer 3 Signal level Compliant with the USB standard 4 Interface cable Twisted pair shielded cable 5 0 m or shorter Compliant with the USB standard Wire AWG No 28 data line pair AWG American Wire Gauge AWG No 20 to No 28 distribution line pair 5 Interface connector Printer side USB standard Series B receptacle Cable side USB standard Series B plug b Network Standard 1 Interface Type IEEE802 3 compliant interface 2 Data transfer method 10Base T 100Base TX 3 Signal level Input Threshold 10Base T Max 585mV min 300mV 100Base TX Turn on 1000mV diff pk pk turn off 200mV diff pk pk Output 10Base T 2 2V 2 8V 100Base TX 0 95V 1 05V 4 Interface cable Category 5 UTP or FTP cable 100 m or shorter Compliant with the ANSI EIA TIA 568A or ANSIEIA TIA 568B standard 5 Interface connector Printer side IEEE802 3 and ANSI X3 263 compliant ISO IEC60603 7 standard 1 9 Chapter 1 c IEEE1394 option 1 Interface Type IEEE1394 1995 P1394a V
94. aste ink box or mist fan unit After replacing the waste ink box or mist fan unit select SERVICE MODE gt INITIALIZE gt PARTS COUNTER to reset the counter 2 Replace the main controller PCB 6 1 5 4 E161 403E Abnormally high head temperature lt Cause gt The printhead temperature became abnormally high lt Probable fault location gt Printhead head relay PCB carriage relay PCB or main controller PCB lt Countermeasure gt 1 Start up the printer in the service mode and then replace the printhead 2 Replace the head relay PCB 3 Replace the carriage PCB 4 Replace the main controller PCB 6 1 5 5 E194 404A Non discharge detection count error lt Cause gt The machine detected that the non discharge count reached the specified value lt Probable fault location gt Head management sensor or main controller PCB lt Countermeasure gt 1 Replace the head management sensor After replacing the head management sensor select SERVICE MODE gt INITIALIZE gt PARTS COUNTER to reset the counter 2 Replace the main controller PCB 6 1 5 6 E196 4040 E196 4041 E 196 4042 E 196 4043 E 196 4044 E 196 4045 Main controller PCB error Cause The main controller PCB is defective lt Probable fault location 6 18 Chapter 6 Firmware or main controller PCB lt Countermeasure gt 1 Upgrade the firmware 2 Replace the main controller PCB 6 1 5 7 E198 401C E198 401 D E198 401E RTC error lt Cau
95. asters of the stand 7 Hold the carrying handles at the bottom and then slowly move the printer If the printer is subjected to strong vibrations when it is moved it can cause ink leakage and damage to the printhead Be sure to move the printer slowly and carefully b Moving the printer on the same floor having a step s When the printer is operating properly follow the instructions described in When the printer is not operating When the printer is operating properly To prevent the waste ink from leaking drain the ink wait about 15 minute and then remove the maintenance cartridge Package the removed maintenance cartridge so that the waste ink does not leak 1 Turn on the Power button on the printer 2 Remove the roll holder from the roll holder slot 3 Enter the Main menu and then select Maintenance gt Move Printer Remove all ink tanks following the displayed messages Put the removed ink tanks in the plastic bag with the ink port up and close the opening It takes about 4 minutes to complete the Move Printer operation Move Printer cannot be selected when MT Cartridge Full Soon is displayed In this case replace the maintenance cartridge first Never disconnect the power cord or open any cover while the Move Printer operation is in progress since this can cancel the operation If the Move Printer operation is canceled while in progress the printer will remain in the offline mode and will not r
96. be holder cover and tube holder 4 Remove the printhead 5 Disconnect all connectors from the carriage relay PCB 6 Remove the printhead fixer lever assembly 7 Cover the printhead side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag 8 Release the ink tube unit from the carriage 9 Remove the pulley stand 3 and the feed roller plate 4 and release the carriage unit 1 from the left side of the printer A In removing the carriage unit extract it level so that its protective mylar 2 sheets will not come off If the protective mylar sheets should come off the carriage unit rollers could come into contact with each other rattling to or they could be damaged to degrade print quality 4 15 Chapter 4 b Installing the carriage belt Install the carriage belt 2 with its complete set of teeth engaged with carriage belt stopper 1 F 4 23 Action following the replacement of the carriage unit multi sensor Because the distance between the multisensor in the carriage unit and the nozzles in the printhead is varied from one unit to another the printer as shipped has its optical axis corrected to adjust the image write position When the carriage unit or multisensor has been replaced or disassembled and reassembled they require adjustment Execute service mode under the following conditions Service mode SERVICE MODE gt
97. ce the ink tank 2 Cable continuity check If continuity of the cable between the ink tank unit and the main controller PCB is abnormal replace the cable 3 Replace the ink tank unit 4 Replace the main controller PCB 6 1 4 28 03830101 2521 03830102 2522 03830103 2523 03830104 2520 03830106 2526 03830105 2527 Ink tank is not installed This error occurs when the ink tank is replaced Cause When the ink tank was replaced the closed state of the ink cover was detected with the ink tank removed lt Probable fault location Operation method ink tank ink tank cover switch ink tank unit or main controller PCB lt Countermeasure gt 1 Operation check 6 14 Chapter 6 Install the ink tank 2 Visual check Remove foreign substances from the ink tank contacts and ink cover switch if any 3 Replace the ink tank 4 Ink tank cover switch Check for normal operation If the operation is abnormal replace the ink tank cover switch 5 Cable continuity check If continuity of the cable between the ink tank cover switch and the main controller PCB is abnormal replace the cable 6 Replace the ink tank unit 7 Cable continuity check If continuity of the cable between the ink tank unit and the main controller PCB is abnormal replace the cable 8 Replace the main controller PCB 6 1 4 29 03830201 2541 03830202 2542 03830203 2543 03800204 2540 03830206 2546 03830206 2547 Invalid ink tank ID Cause The insta
98. cedure after Replacing the Carriage Unit or Multi Sensor 4 30 4 5 3 Procedure after Replacing the Head Management Sensor 4 30 Chapter 5 MAINTENANCE 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 52 EE Ee EE 5 1 5 2 Consumable Parts 5 ies eee teo Ero eese m Ee 5 1 5 3 Periodic Maintenance 5 1 5 31 Penodic dE unn e 5 1 Chapter 6 TROUBLESHOOTING 6 1 Troubleshooting nennen enne enne 6 1 6 1 P ETH 6 1 6 1 1 1 Outline of Troubleshooting sess nennen 6 1 6 1 2 Troubleshooting by the Phenomenon sse 6 1 6 1 2 1 Incorrect Value Check Value 5 reete tetendit peg 6 1 6 12 eg soe en TRUE ete eerte c 6 1 6 1 2 3 Load sheets Remove sheets eet cede eiit eae tocco eee 6 2 6 1 2 4 Open Ink Tank Cover u u L l Ta m enne nennen tenente nnne 6 2 6 1 2 5 The printer cannot be turned sss eene ennemi 6 2 6 1 2 6 The printer is shut down during power on or printing sss 6 3 6 1 2 7 The printer cannot be connected over the network 6 3 6 1 2 8 Printing error Ink remains nennen 6 3 6 1 2 9 Other printing errors oso teet ele ae e e ERI eR e etc tet 6 4 6 1 3 Troubleshooting When Warnings Occur serene 6 4 6 1 3 1 Ink Level 1000 1001 1002 1003 1006 1007
99. connect the interface cable power cord and ground cable from the printer 3 Remove the roll holder from the roll holder slot 4 Drain ink from the printer 5 Manually cap the printhead Manual capping is an emergency measure used when the printer does not operate properly so it can damage the printhead 6 Remove the maintenance cartridge and then package it so that waste ink does not leak 7 Attach all external covers 8 Open the top cover and then secure the carriage with the belt stopper 9 Close the top cover 10 Attach the cushioning materials and tape 11 If the printer is installed on a stand remove it from the stand 12 Pack the printer in the packing box and then put the roll media ink tank and optional devices in another packing box for moving Use the original packing materials for the printer and other optional devices If they are not available pack them with a sufficient amount of cushioning materials Before transporting the printer be sure to go through the following steps to protect the internal mechanism For the printer packaging work and the installation work after transportation refer to the Quick Start Guide When Check Free Space in Maintenance C or Replace Maintenance Cartridge is shown on the display you cannot make preparations for transportation First replace the maintenance cartridge and then make preparations for transportation Do not incline the printer durin
100. cover insert your hand into the inside of the right upper cover from the left side and release two lower claws 2 securing operation panel 1 in position Then push out operation panel 1 to front to release it from upper three hooks Then remove the two connectors 3 from the back of operation panel 1 to which harnesses are attached 1 F 4 8 4 6 Chapter 4 d Right upper cover To detach the right upper cover 1 first open the top cover remove the operation panel right cover lid and right side cover and then unscrew the front panel screws 2 Next pull the right side of the right upper cover to front and slide it down out of position by lifting up the upper left edge of the cover F 4 9 A Take maximum care in reinstalling the right upper cover not to interfere with the harnesses connected to the operation panel e Ink tank cover To detach the ink tank cover 1 remove the right side cover right upper cover and ink tank cover lid and unscrew the front panel screws 2 Next detach the right cover by lifting it up as a whole F 4 10 4 7 Chapter 4 f Front cover To detach the front cover 1 the right cover needs to be removed and the maintenance cartridge cover opened beforehand so the front cover can be slid to right to remove To do this unscrew the four front panel screws 2 and remove two bottom claws 3 and slide the front cover to right Then pull out the upper eight hooks to fr
101. cts an optimal pass count automatically to suit print data 2 5 Chapter 2 2 2 4 Print Position Adjustment Function This printer supports a print position adjustment function to adjust the vertical and horizontal print position and the bidirectional print position of the print head mounted on the carriage and the feed rate Print position adjustment work in two modes automatic adjustment in which print position adjustment patterns printed are detected by a multisensor attached to the lower left part of the carriage and manual adjustment in which print position adjustment patterns that are slightly modified from one another are printed so that visually verified adjustment values can be set from the operation panel To make print position adjustment A4 or larger sized roll media or cut media are needed 2 2 5 Head Management This printer supports a nozzle check function to spot non discharging nozzles in the printhead When the printer detects a non discharging nozzle it starts cleaning the printhead automatically to correct its discharge failure If cleaning does not work the printer backs up the non discharging nozzle with an alternative nozzle automatically to ensure unfailing print performance Detection timings automatic Power on open carriage cover detection print start check timing variable by selecting Nozzle Check from the system menu 2 2 6 Printhead Overheating Protection Control When an abnormal temperature ris
102. d head data signal 6 D 3 GND GND 4 HI D HE 6 IN Head heat enable signal 6 D 5 GND GND 6 5 IN Head heat enable signal 5 C T GND GND 8 H1 C DATA 5 OD_B IN Odd head data signal 5 C 9 GND GND 20 H1 DSOUT2 OUT Head temperature output signal 2 21 H1 DSOUTI OUT Head temperature output signal 1 22 GND GND 23 LV CLKN IN Head clock signal N 24 LV CLKP IN Head clock signal P 25 GND GND 26 LT B IN Head latch signal 27 GND GND 28 H1 C DATA 5 EV IN Even head data signal 5 C 29 GND GND 30 HI B HE 3 B IN Head heat enable signal 3 B 31 GND GND 32 H1 C DATA 4 EV IN Even head data signal 4 C 33 GND GND 34 HI B DATA 3 EV IN Even head data signal 3 B 35 GND GND 36 HI B DATA 2 EV B IN Even head data signal 2 B 37 GND GND 38 H1 A DATA 1 EV_B IN Even head data signal 1 A 39 GND GND 6 31 Chapter 6 J103 Signal name IN OUT Function Number 40 HI A HE 1 B IN Head heat enable signal 1 A 4l GND GND 42 HI A DATA 0 EV IN Even head data signal 0 A 43 GND GND 44 0 Head heat enable signal 0 45 GND GND 46 HI A DATA 0 OD IN Odd head data signal 0 A 47 GND GND 48 HI A DATA 1 OD IN Odd head data signal 1 A 49 GND GND 50 HI B HE 2 B IN Head heat enable s
103. d with the valve cam 2 34 Chapter 2 Ink detection sensor The ink detection sensor detects the presence or absence of the ink in an ink tank with respect to the status of continuity between two hollow needles When the ink level in the tank falls to a point below the wall surrounding the hollow needles in the air passage continuity with the hollow needle on the ink supply side is disrupted causing the sensor to detect that is ink is out Ink tank 1 we a Rubber plug Needle ink supply Needle air passage F 2 31 Head management sensor The phototransmitter based head management sensor detects the status of ink discharge from the printhead The carriage iteratively moves and stops at the detection position for each nozzle train discharging inks nozzle by nozzle while it is halted The sensor detects discharge nozzles from the voltage changes produced by the drops of an ink discharged from one nozzle at a time shielding the sensor light Printhead Nozzle unit Head management sensor unit F 2 32 2 35 Chapter 2 2 5 3 Carriage system lift cam sensor Linear encoder Carriage cover sensor F 2 33 HeadrelayPCB 2 36 Chapter 2 Multisensor The photoreflector based multisensor consists of four LEDs red blue green infrared and two light receiving sensors to detect the leading edges and width of paper and skews in it and to adjust its registration head height and ca
104. data which are output from the main controller This ASIC does not process the image data b Regulator IC 1C302 This IC generates power for the printhead heater 2 4 4 Head Relay PCB 2 4 4 1 Head relay PCB components F 2 24 Latch IC 201 DI sensor read control function Obtains reading value of the DI sensor in the printhead and the head rank value for each color and outputs them to the main controller based on the control commands from the main controller Environment temperature read control function Outputs the environment temperature detected by the thermistor on the head relay PCB to the main controller based on the control commands from the main controller Relay function of the power to the logic components in the printhead Supplies the power to the logic components in the printhead based on the control commands from the main controller b Thermistor TH201 The environment temperature surrounding the head relay PCB detected by this thermistor is output to the main 2 30 Chapter 2 controller through the carriage relay PCB Multi sensor control IC IC204 IC205 These IC s generates the LED control signals and makes gain adjustment for the multi sensor 2 4 5 Maintenance Cartridge Relay PCB 2 4 5 1 Maintenance cartridge relay PCB components Ls F 2 25 a EEPROM IC1 The 128 KB EEPROM stores all information written in the EEPROM on the main controller PCB 2
105. de Diagnosis W100x Ink warning W110x Waste ink warning WI2xx GARO warning 03 20 Media feeding error O3xxxxxx 2Exx Data mismatch error 03 25 Ink error 03 280 Printhead error 03 281 Maintenance cartridge error 03 282 Adjustment error 03xxxxxx 2Fxx Other errors 40 Service call error x stands for a numeric or letter Chapter 8 8 2 Warning Table 8 2 1 Warnings The codes correspond to the numbers shown on the DIPLAY in the service mode T 8 2 Code Display message Status 1000 Ink Lvl Chk BK BK ink tank is almost empty 1001 Ink Lvl Chk Y Y ink tank is almost empty 1002 Ink Lvl Chk M M ink tank is almost empty 1003 Ink Lvl Chk C C ink tank is almost empty 1006 Ink Lvl Chk MBK ink tank is almost empty 1007 Ink Lvl Chk MBK2 2 ink tank is almost empty 1100 MTCart Full Soon Maintenance cartridge is almost full 1101 Mist Full Soon Mist count is almost full 1221 GARO 1221 Unsupported command in GARO image mode 1222 GARO W1222 Invalid number of parameters in GARO image mode no parameter 1223 GARO 1223 Required item was omitted in GARO image mode 1224 GARO 1224 Other warning in GARO image mode 1231 GARO 1231 Unsupported command in GARO setting mode 1232 GARO 1232 Invalid number of parameters setting mode 123
106. dpi Standard 2 passes Bidirectional 1200 x 1200 dpi Fine 2 4 passes Bidirectional 1200 x 1200 dpi 4 passes Bidirectional 1200 x 1200 dpi Premium mat paper Photographs and Standard 6 passes Bidirectional 1200 x 1200 dpi Mat photopaper illustrations Fine 8 passes Bidirectional 2400 x 1200 dpi Maximum 16 passes Bidirectional 2400 x 1200 dpi Line drawings and Fast 2 1 pass Bidirectional 1200 x 1200 dpi 1 pass Bidirectional 1200 x 1200 dpi Standard 2 passes Bidirectional 1200 x 1200 dpi Fine 2 4 passes Bidirectional 1200 x 1200 dpi 4 passes Bidirectional 1200 x 1200 dpi Gloss photo paper gloss Photographs and Standard 6 passes Bidirectional 1200 x 1200 dpi photo paper2 illustrations Fine 8 passes Bidirectional 2400 x 1200 dpi Semigloss photo paper semigloss photo paper 2 Maximum 16 passes Bidirectional 2400 x 1200 dpi 1 8 Chapter 1 Mediatype Prioritized picture Print quality Number of Direction Resolution quality passes 1 Tracing paper CAD Line drawings and Fast 2 1 pass Bidirectional 1200 x 1200 dpi translucent mat films CAD text 1 pass Bidirectional 1200 x 1200 dpi Standard 2 passes Bidirectional 1200 x 1200 dpi Fine 2 4 passes Bidirectional 1200 x 1200 dpi 4 passes Bidirectional 1200 x 1200 dpi Unidirectional printing may be automatically selected by the print engine according to the type of image to be printed such
107. driver Removing the E ring Needle nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Lint free paper Wiping off ink Rubber gloves Preventing ink stains T 6 29 Special purpose tools Application Grease MOLYKOTE PG 641 CK 0562 000 Applying to specified locations Grease PERMALUBE G 2 CK 0551 020 Applying to specified locations Cover switch tool QY9 0103 000 Pressing the cover switch 6 41 Chapter 6 6 4 2 Using the Cover Switch Tool Use the cover switch tool 1 by inserting the hook into the cover switch o Ec RS ST SCH INS E VAS 6 42 Chapter 7 SERVICE MODE Contents Contents 7 1 Service Mode RUN MO eeh EM ERN Ner um NUI ee 7 1 T1 4 Service Mode ute hobs is ipu e 7 1 7 12 Service Mode Map m 7 2 7 1 3 Details of Service Mode Chapter 7 7 1 Service Mode 7 1 1 Service Mode a How to enter the Service mode Enter the Service mode following the procedure below 1 Turn off the printer 2 Turn on the printer while holding down the Paper Source key and Informarion key Keep pressing the above buttons until Initializing appears on the display 3 S is displayed in the upper right corner of the display showing the version 4 After display of Online pressing the
108. e Check Value 26 1 6 1 2 2 Load roll s 26 1 6 1 2 3 Load sheets Remove sheets 6 2 6 1 2 4 Open Ink Tank Cover 6 2 6 1 2 5 The printer cannot be turned neret nene 6 2 6 1 2 6 The printer is shut down during power on or 6 3 6 1 2 7 The printer cannot be connected over the network 6 3 6 1 2 8 Printing error Ink remains sess enne nnne 6 3 6 1 2 9 Other printing errors ie RB ERREUR RERO RR RERO Ree 6 1 3 Troubleshooting When Warnings Occur seen 6 1 3 1 Ink Level Check 1000 1001 1002 1003 1006 1007 6 1 3 2 Check maint cartridge capacity 1100 6 1 3 3 End of paper feed Cannot feed paper more 100F 6 1 3 4 GARO W12xx xx Digits 1221 1222 1223 1225 1231 1232 1233 1234 1235 6 5 6 1 4 Troubleshooting When Errors sess 6 5 6 1 4 1 03010000 200C 03010000 2017 03010000 2018 03016000 2010 Multi sensor error 6 5 6 1 4 2 03010000 200D Cut media end error sse 6 6 6 1 4 3 03010000 2016 Paper feed delivery jam emor u u 6 6 6 1 4 4 03010000 2820 03010000 2821 03010000 2822 03010000 2823 03010000 2F 33 031300312F32 Adjustment error essent entente nennen 6 7 6 1 4 5 03010000 2 1 03060000 2 14 03060 00 2 00 03061000 2 15 03860002 2 02 03860002 2E0A 03860002 2E0C Path mismatch erro
109. e back of the head holder to detect the internal unit temperature 2 15 Chapter 2 2 3 2 4 Printhead 2 3 2 4 1 Structure of Printhead The printhead is an integrated assembly of six trains of nozzles Capable of controlling each nozzle individually the printhead implements discharge control for six colors by itself a Nozzle arrangement The nozzle assembly is formed of 1 280 nozzles arranged at 600 dpi intervals in a zigzag pattern offering a total of 2 560 nozzles 1 200 dpi intervals 5 600inch 1 1200inch 0 94 D 2d Ka 1 12556 2556 1 25571 2557 255850 2 255890 02559 9 02559 82 600inch F 2 10 Chapter 2 b Nozzle assembly structure Inks supplied from the ink tanks are filtered through a mesh ink filter before being sent to the nozzle assembly Each nozzle train is supplied with an ink from the common nozzle chamber When a head drive current flows through the nozzle heater the ink boils generating bubbles to discharge ink drops from the nozzle from the nozzle assembly Resin Sillicon plate Heater Heater Shared ink chamber F 2 11 2 3 2 5 Purge Unit 2 3 2 5 1 Functions of Purge Unit The purge unit maintains the nozzle assembly of the printhead to maintain print quality Functions provided by the purge unit include capping cleaning and ink supply 2 Capping function The capping function presses the caps in the purge unit against the face plate o
110. e gear further will close the caps after the wiper unit has completed the return movement and the carriage lock pin will rise and lock the carriage 3 Moving the wiper unit 1 Remove the right side cover 2 Rotate the purge gear in the clockwise direction and then move the wiper unit 4 3 16 Opening Closing the Ink Supply Valve 1 Remove the right side cover 2 To open the ink supply valve turn the cam 2 in the direction of the arrow and press the link 1 A If the tube is full of ink releasing the printhead lock lever with the ink supply valve open can cause the ink to flow back to the ink supply unit resulting in leakage of ink from the ink supply needle If the ink supply valve is held open due to a problem such as a valve motor error E02D06 remove the valve motor unit refer to DISASSEMBLY REASSEMBLY gt Points to Note on Disassembly andReassembly gt Ink Tank Unit and close the ink supply valve F 4 36 4 26 Chapter 4 4 3 17 Draining the Ink There are two methods of removing the ink using a manual method or automatic method When the ink is drained the ink inside the ink passage totaling approximately is drained as waste ink A To prevent ink leaks be sure to always remove the ink inside the ink passage when disassembling or transporting the parts of the ink passage section 1 Automatic ink drainage Automatic ink drainage is performed by going to the Main Menu and s
111. e in the printhead is detected overtemperature protection control launches Overtemperatures could occur in the printhead after a spell of print operations without the nozzles being filled with inks Overtemperature protection control prevents non discharge failures and damages that might result from an overheated printhead overtemperature protection control is implemented on the basis of the temperature detected by the head temperature sensor for each nozzle When an abnormal temperature is detected in any nozzle train overtemperature protection control is exerted at one of two levels according to that temperature Protection level 1 Ifthe head temperature sensor DI sensor has detected a temperature higher than the protection temperature it halts the carriage temporarily at the scan end position in the direction of travel according to the carriage scan status Printing resumes when the printhead radiates naturally to cool down to below a predetermined temperature or when 30 seconds or longer have elapsed since the detection of the temperature higher than the protection temperature Protection level 2 When the head temperature sensor DI sensor has detected an abnormal temperature the printer shuts down the print operation immediately moving the carriage to the home position for capping with an error indication on the display 2 2 7 Pause between Pages An inter page function is available to prevent ink rubbing which keeps paper just
112. e the shaft cleaner and detach the tube holder cover F 4 17 4 Disconnect three flexible cables from the main controller 5 Remove the feed guide right that encloses the flexible cables extending from the main controller 6 Disconnect all connectors from the carriage relay PCB 4 12 Chapter 4 7 Disconnect the joint between the ink tube unit and the ink tank unit F 4 18 8 Remove the printhead 9 Remove printhead fixer lever 1 10 Cover the joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag F 4 19 4 13 Chapter 4 11 Release the cable cover from its claw away from the frame 12 Unscrew one screw and remove the cable clamp from the frame 13 Release the ink tube unit from the carriage b Reassembling the ink tube unit When the ink unit has been replaced turn on the power switch without the printhead and the ink tanks mounted Then mount the printhead and ink tanks as directed by message guidance to fill the tanks 4 14 Chapter 4 4 3 8 Carriage unit Removing the carriage unit 1 Drain the printer of inks See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Drain 2 Switch off the printer and move the carriage to above the platen See Disassembly Reassembly gt Tips Disassembly Reassembly gt Open Cap Shift Wiper Unit 3 Remove the shaft cleaner tu
113. e value is wrong replace the multi sensor 5 Cable continuity check If continuity of the cable between the multi sensor and the head replay PCB is abnormal replace the cable 6 Replace the head relay PCB 7 Replace the carriage relay PCB 8 Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 9 Replace the main controller PCB 6 1 4 2 03010000 200D Cut media end error lt Cause gt When cut media was fed by the specified length the media sensor could not detect the trailing edge of the cut media During printing the media sensor detected the trailing edge of the cut media at the position different from that detected during cut media feed lt Probable fault location gt Paper path media sensor or main controller PCB lt Countermeasure gt 1 Visual check Remove foreign substances from the paper path and media sensor if any If the paper feed surface or moving part of the paper path is damaged or deformed replace the paper path 2 Media sensor Check the media sensor for normal operation If the operation is abnormal replace the media sensor 3 Cable continuity check If continuity of the cable between the paper detection sensor and the main controller PCB is abnormal replace the cable 4 Replace the main controller PCB 6 1 4 3 03010000 2016 Paper feed delivery jam error lt Cause gt During paper feed or delivery p
114. eaning 1 normal suction operations Times CLN M 4 Cumulative number of manual cleaning 4 ink draining from head after Times head replacement operations CLN M 5 Cumulative number of manual cleaning 5 ink draining from head and tube Times before transportation operations CLN M 6 Cumulative number of manual cleaning 6 normal strong suction Times operations CLN M _ Total number of manual cleaning operations Times TTL CLEAR Counters related to counter initialization T 7 12 Display Description Unit CLR INK CONSUME Cumulative count of ink section consumption amount clearing Times CLR CUTTER EXC Cumulative count of cutter replacement count clearing Times CLR MTC EXC Cumulative count of maintenance cartridge replacement count Times clearing CLR HEAD EXC Cumulative count of print head replacement count clearing Times CLR UNIT A EXC Cumulative count of unit A waste ink system replacement Times count clearing CLR UNIT B EXC Cumulative count of unit B platen duct replacement count Times clearing CLR UNIT D EXC Cumulative count of unit D carriage unit replacement count Times clearing CLR UNIT F EXC Cumulative count of unit F ink supply system replacement Times 7 12 count clearing Chapter 7 Display Description Unit CLR UNIT H EXC Cumulative count of unit H purge replacemen
115. ed Paper Line drawing 2 05 Heavyweight Coated Paper 2 35 Premium Matte Paper 2 65 Premium Matte Paper Temperature 15 30 Humidity 1096 4096 6 Paper width detection function skew detection function The multisensor attached to the lower left part of the carriage detects the width of paper fed on the platen and skews in it h Automatic printhead position adjustment function The multisensor attached to the lower left part of the carriage reads the result of an adjustment pattern printed allowing for automatic adjustment of the printhead position accordingly i Remaining roll media detection function The printer prints a bar code on roll media when they are unloaded The multisensor attached to the lower left part of the carriage indicates the remaining volume of roll media j Internal unit temperature sensor A thermistor installed on the head relay PCB detects the internal unit temperature near the printhead 2 13 Chapter 2 2 3 2 3 2 Structure of Carriage Unit Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever When the printhead is secured to the carriage the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals Further the ink passage from the ink tanks is connected to the printhead via the ink tubes b Ink port Ink is supplied to the printhead via an ink tube which runs between the tube guid
116. ed Priority Automatic Band Joint Print Length Print Length 0 70 I L 0 70 Head Height Automatic Lowest Low Standard High L Highest Skew Check Lv Standard Off Loose VacuumStrngth Automatic Strongest Strong Standard Weak Width Detection On Off NearEnd Rilmrgn 3mm 20mm Cut Speed Fast Standard Slow Trim Edge First Forced Auto cut No Cutting Cutting Mode Automaric Eject Manual Bordless Margin Automatic Fixed CutDustReduct On Off Nr End Sht Mrgn 3mm 20mm Return Defaults No Yes F 1 15 Chapter 1 Adjust Printer Menu Adjust Printer Auto Head Adj Standard Adj No Yes Advanced Adj No Yes Auto Print On Off Manual Head No Yes Auto Band Agj Standard Adj No Yes Advanced Adj No Yes Manual Band Adj Adjust Band No Yes Adjust Length ye Yes Head Inc Ad No Yes F 1 16 Chapter 1 Interface Setup Menu Interface Setup EOP Timer 10sec 1 L 60min TCP IP 30sec 1min 2min 5min 10min 30min TCP IP L On IP Mode Automatic Manual Protocol DHCP On Off BOOTP On Oft On Off RARP IP Setting IP Address 0 255 0 255 0 255 0 255 Subnet Mask 0 255 0 255 0 255 0 255 Default G W 0 255 0 255 0 255 0 255 NetWare NetWare On Off Frame Type Auto Detect Ethernet 2 Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Print Service Bindery P
117. electing Maintenance gt Move Printer It takes about 4 minutes for automatic ink drainage to be performed A Perform automatic ink drainage again if a power outage or other cause shuts off the power during the operation for automatic ink drainage 2 Manual ink drainage A syringe or other implement is used to remove the ink inside the ink passages one color at a time in the event of a printer electrical failure firmware error or malfunction in supplying power to the printer Manual Ink Drainage Procedure 1 Remove ink tank cover Refer to Disassembly Reassembly gt Point to Note on Disassembly and Reassembly gt External cover 2 Move the carriage onto the platen Refer to Disassembly Reassembly gt Point to Note on Disassembly and Reassembly gt Opening the Cap Move the Wiper Unit 3 Tum the cam 1 in the direction of the arrow and then press the link 2 to open the ink supply valve F 4 37 4 Release both printhead fixer levers 1 to flow the ink from inside the ink tube to the sub buffer of the ink tank unit 4 27 Chapter 4 4 4 Applying the Grease 4 4 1 Applying The Grease Apply the grease at the location shown below Smear the grease lightly and evenly with a flat brush A Don t apply the grease to locations other than those designated Unwanted grease may cause poor print quality take particular care that grease does not get onto the wiper cap or the l
118. emoved from it could allow foreign matter to adhere to the printhead or dry an ink resulting in clogged nozzles to cause print defects If the printhead is drained of inks for shipping purposes even though it is kept mounted on the printer the nozzles could dry resulting in print defects Ink conductivity The inks used are conductive If an ink is found to leak to the mechanical assembly wipe it off with a soft cloth moistened with water and wrung thoroughly If an ink is found to leak to the electrical assembly blot it with tissue paper or the like and wipe it off thoroughly If wiping off a leaking ink thoroughly is difficult replace with a new component A Energizing the printer with the electrical assembly being wetted with an ink could cause damage to it Never connect the power cord to the wall outlet while the electrical assembly is wet with an ink 1 27 Chapter 1 1 7 2 2 Ink tanks Opening ink tanks Do not unpack ink tanks until they are ready for immediate use When placing an ink tank in position shake it slowly seven to eight times before opening it Without shaking the ingredients of the ink might settle resulting in degraded print quality Once an ink tank is opened mount it in the printer promptly to prevent any foreign matter from sticking to the ink port b Handling ink tanks To prevent foreign matter from infiltrating the ink passage to impair ink suction or print quality never touch contact
119. ent and check patterns neccessary for adjusting the printer parts PRINT PATTERN gt NOZZLE 1 1 This nozzle check pattern is used during servicing and is printed in the single direction using a single path It is used to check for nozzles that are not injecting ink properly This pattern is printed on A4 size media in the landscape orientation The media type is optional PRINT PATTERN gt OPTICAL AXIS This pattern is used to adjust the registration sensor oprical axis For details refer to Disassembly Adjustment gt Adjustment and Setup gt Action to Take after Replacing the Carriage Unit or Multi Sensor Use photo glossy paper PRINT PATTERN gt LF TUNING This pattern is used to adjust the cassette feed roller eccentricity For details refer to Disassembly Adjustment gt Adjustment and Setup gt Action to Take after Replacing the Cassette Feed Roller HP Sensor or Cassette Feed Roller Encoder Use photo glossy paper HEAD ADJ This mode allows you to set of reset the registration adjustment values of individual heads T 7 7 Display Description MANUAL HEAD Prints the manual head adjustment pattern ADJ DETAIL Fine adjustment BASIC Simple adjustment ADJ SETTING Allows you to enter any registration adjustment value within the range of 127 to 127 RESET SETTING Resets the registration adjustment values Adjustment values A1 to F are reset to zeros Chapter 7 NOZZIE CHK POS This
120. eriodic Maintenance 5 3 1 Periodic Maintenance Chapter 5 5 1 Periodic Replacement Parts 5 1 1 Periodic Replacement Parts T 5 1 Level Periodic Replacement part User None Service None Personnel 5 2 Consumable Parts 5 2 1 Consumable Parts T 5 2 Level Consumable Durability Remarks Description part no A0 User See 1 2 6 Consumable Service WASTE INK TANK UNIT QM3 1369 000 12000 Sheets Unit A MIST FAN QL2 1053 000 2000 Sheets Unit A ABSORBER DUCT QC2 2999 000 12000 Sheets Unit A SCALE LINEAR QC2 2697 000 2000 Sheets Unit D CARRIAGE UNIT QM3 1402 000 12000 Sheets Unit D TUBE UNIT QM3 1415 000 12000 Sheets Unit F FLEXIBLE CABLE ASS Y QM3 1354 000 12000 Sheets Unit F PURGE UNIT QM3 1413 000 12000 Sheets Unit H HEAD MANAGEMENT SENSOR QM3 1395 000 12000 Sheets Unit K UNIT MOTOR CARRIAGE QM3 1401 000 12000 Sheets Unit M 5 3 Periodic Maintenance 5 3 1 Periodic Maintenance T 5 3 Level Periodic maintenance User Cleaning of ink mist and other substances Service personnel None 5 1 Chapter 6 TROUBLESHOOTING Contents Contents 6 1 Troubleshooting ttn ee pee 6 1 6 LP OUtlinies oe tere CIERRE D E 6 1 6 1 1 1 Outline of Troubleshooting eee ee eee bit PERS 6 1 6 1 2 Troubleshooting by the Phenomenon sss 6 1 6 1 2 1 Incorrect Valu
121. ersion 2 0 compliant interface 2 Method of data transfer Asynchronous transfer 3 Signal levels Input Differential input voltage 173mV 260mV during S100 arbitration 142mV 260mV receiving data 171mV 262mV during S200 arbitration 132 260mV receiving data 168mV 265mV during S400 arbitration 118mV 260mV receiving data Output Differential output voltage 172mV 265mV 4 Interface cable Twisted pair shielded cable 4 5 mm or shorter Compliant with the IEEE1394 1995 or Version 2 0 standard 5 Interface connector Printer side IEEE1394 compliant 6 pin connector socket Cable side IEEE1394 compliant 6 pin connector plug Cable side Compliant with the ANSI EIA TIA 568A or ANSI EIA TIA 568B standard Type RJ 45 1 5 Names and Functions of Components 1 5 1 Printer front panel 3 4 1 Top cover Open this cover to mount the printhead load paper and clear jams inside the printer 2 Eject guide Supports ejected paper to keep it from floating up Maintenance cartridge Blots excess inks 4 Maintenance cartridge cover Open this cover to replace the maintenance cartridge 5 Operation panel Operate the printer or check its status from this panel 6 Ink tanks cover Open this cover to replace ink tanks Chapter 1 1 5 2 Printer rear panel 2 F 1 10 1 Release lever Releases the paper retainer Press this lever rearward to load
122. es via joints to reach the carriage and follows up its motion Contact Printhead lock cover Ink supply joint Printhead lock lever Carriage Ink tube Controller The carriage relay PCB is connected to the head relay PCB by means of a flexible cable The flexible cable between the main controller and the carriage relay PCB follows up the motion of the carriage together with the tube guide A photocoupler encoder mounted in the lower part of the back of the carriage detects a linear scale reading as the carriage moves d Carriage drive Mechanical misregistrations in the vertical horizontal and bidirectional print positions of the printhead mounted can be corrected by selecting Adjusting Printer from the MAIN MENU to Adjust Printer A DC operated carriage motor drives the carriage in the horizontal direction of paper by way of the carriage The carriage home position is where the carriage is slowly brought to the right end at power on initialization When the linear scale position is set as a reference home position for use in subsequent position control operations the driving of the carriage motor is controlled by control signals generated from the main controller 2 14 Chapter 2 Head relay PCB Carriage relay PCB multi sensor Sensor Flag Maintenance jet tray Carriage cover sensor lift cam sensor F 2 9 Printhead maintenance unit This printer cleans the printhead with
123. eturn to the online mode The Ink Filling operation is performed when the power is turned back on after canceling so repeat the Move Printer operation from the beginning The Move Printer operation will drain about 38 g of ink per color from the printer to the maintenance cartridge 4 When the Move Printer operation is completed turn off the Power button 5 Open the top cover to check that the head is capped and then secure the carriage with the belt stopper 6 Close the top cover 7 Disconnect the interface cable power cord and ground cable from the printer Chapter 3 8 Wait about 15 minutes after completion of the Move Printer operation remove the maintenance cartridge and then package it so that waste ink does not leak Check that waste ink is no longer leaking after removing the maintenance cartridge If it is leaking install the maintenance cartridge and wait until waste ink no longer leaks 9 Attach the cushioning materials and tape 10 If the printer is installed on a stand remove it from the stand 11 Pack the printer in the packing box and then put the roll media ink tank and optional devices in another packing box for moving Use the original packing materials for the printer and other optional devices If they are not available pack them with a sufficient amount of cushioning materials When the printer is not operating properly 1 Make sure that the printer is turned off 2 Dis
124. f A4 equivalent paper equal to sheets larger than 17 inches but smaller than 36 inches physical size P CNT 17 Cumulative number of sheets of A4 equivalent paper smaller than sheets 17 inches physical size MEDIASIZE2 CUT Counters related to cut sheet printing T 7 23 Display Description Unit Cumulative print area of paper equal to or larger than 17 inches but m2 Sq f D SQ 17 36 smaller than 36 inches data size D SQ 17 Cumulative print area of paper smaller than 17 inches data size m2 Sq f 7 16 Chapter 7 Display Description Unit D CNT 17 36 Cumulative number of sheets of A4 equivalent paper equal to or sheets larger than 17 inches but smaller than 36 inches data size D CNT 17 Cumulative number of sheets of A4 equivalent paper smaller than sheets 17 inches data size HEAD DOT CNT 1 Displays the counts of dots of individual colors of the currently installed print head HEAD DOT CNT2 Displays the cumulative count of dots of individual colors PARTS CNT Displays the status of the consumable parts replacement counter g SETTING Allows you to make various settings T 7 24 Display Description ON OFF Turns on off the Pth head pulse rank control function Default On RTC DATE Set the RTC The procedure is the same as in the user mode yyyy mm dd The initial value is 00 00 January 1 2006 TIME hh mm The display order of year mont
125. f the nozzle assembly to protect against drying and foreign matter adherence Capping takes place at the end of printing during a suction operation and when the printer stands by in the wake of an error occurrence The capping function connects the printhead to the ink passage of the purge unit b Cleaning function The cleaning function restores the nozzles to facilitate ink discharges through them It consists of the following three operations Wiping operation Wipe off paper fibers or residual inks adhering to the face plate of the printhead Pumping operation Sucks inks from the nozzle assembly and refreshes the inside of the nozzles with new inks Maintenance jet operation Discharges inks from the nozzle assembly to the caps or to the borderless printing ink jet tray and paper surface to remove bubbles in the nozzles and dust around the ink discharge ports The cleaning function is described below T 2 3 Cleaning SS e Name Description of cleaning mode Cleaning 1 Normal cleaning Removes dried ink from nozzles thick ink accumulated on the face and paper particles Cleaning2 Ink level adjustment Adjust the ink level in the head by suction and then cleaning performs normal cleaning Chapter 2 SE Name Description of cleaning Cleaning 3 Fills the empty tube during initial installation with Initial filling ink ink and then performs normal cleaning
126. g of Up to date precut 9 Detection of leading edge of media Basic operations of the cut media loading sequence 1 Paper trailing edge detection sensor 2 Light intensity 3 Detection of paper width 4 Detection of skewed movement of paper MEMO When offline press the V key to discharge the media and the key to rewind the media 2 3 3 2 Paper Path 2 3 3 2 1 Feed Roller Eccentricity Detection Function Feed roller assembly The feed roller assembly consists mainly of a feed roller that is driven by the feed motor a pinch roller unit that follows up the motion of the feed roller and so on Paper is fed horizontally under the printhead on the carriage as it is kept level on the platen to prevent heaving b Sensors The feed roller assembly includes a feed status detection sensor and paper passage mechanical component status detection sensors For more details see Technical Explanation Detection Functions 2 25 Chapter 2 Pinch roller Paper release lever Cut sheet UL I J Feed roller 2 3 3 3 Cutter Unit 2 3 3 3 1 Structure of the cutter unit a Sheet cutter When Autocut Yes is selected in the Printer Driver the cutter unit mounted on the left side of the carriage automatically cuts the roll media However the roll media is not cut if it is suppressed by the Printer driver Cutter unit F 2 20 2 26 Chapter 2 2 4 Printer Electrical System
127. g transportation The internal ink may leak and the surrounding area may be stained If it is necessary to place the printer with either side up or down or to incline the printer contact your sales agent 3 1 2 Reinstalling the Printer 3 1 2 1 Reinstalling the Printer When installing the printer after moving it on the same floor having no step Ifyou have moved the printer to the installation site on the same floor having no step without draining ink check the operation test pattern When installing the printer after moving it on the same floor having a step s If you have moved the printer to the installation site on the same floor having a step s with ink drained install it again in the same manner as that for initial installation after reception of the delivered printer 1 Unpack the printer 2 Remove the cushioning materials and tape from the printer 3 Install the maintenance cartridge 4 Remove the belt stopper 5 Connect the power cord 6 Turn on the Power button and install ink tanks according to the displayed messages Ink filling will starts Load paper and check for normal operation Chapter 4 DISASSEMBLY REASSEMBLY Contents Contents 2 1 SeFVvice EE 4 1 1 Service Parts 4 2 Disassembly Reassembly 4 2 1 Disassembly Reassembly I eene 4 1 4 3 Points to Note on Disassembly and Reassembly 4 3 4 3 1 No
128. ge Be careful not to touch the ink passage in the printer to get the printer being serviced workbench your hands and clothes and so on smeared by the ink The ink passage comprises the ink tank unit carriage unit purge unit maintenance cartridge unit and the ink tubes that interconnect the separate parts Maintenance jet tray Platen Carriage Maintenance cartridge Ink tank F 1 22 A Inks contain an organic solvent which is not harmful to the human body though When an ink comes into the hands or any other part of your body wash it away thoroughly Be careful not to lick an ink or allow it to come into contact with your eyes In the event of eye contact immediately wash with water thoroughly and obtain medical attention Also if you have swallowed an ink in a large quantity by mistake obtain medical attention immediately Inks contain a pigment and would not come off once they adhere to clothing 1 23 Chapter 1 b Ink mists As the printhead jets an ink against paper to print traces of ink mists floating during printing or springing back from the paper are produced in the print station Such ink mists are collected by mist collection air flow into the printer The uncollected portion of ink mists could smear the platen unit carriage unit exterior surfaces and the purge unit and their surrounding areas Such smears could in turn spoil the paper or your hands or clothes during servicing Wipe such smea
129. h and day is defined in Date Format INITIALIZE The DISPLAY histories ADJUST settings COUNTER values and other parameters can be cleared individually T 7 25 Display Description WARNING Initialization of DISPLAY gt WARNING ERROR Initialization of DISPLAY ERROR ADJUST Initialization of value of fine band adjustment by user and initialization of scale adjustment value The automatically adjusted value is not initialized W INK Initialization of COUNTER gt PRINTER gt W INK CARRIAGE Initialization of COUNTER CARRIAGE PURGE Initialization of COUNTER PURGE INK CHECK The refill ink usage history cannot be initialized INK USE CNT Initialization of COUNTER INK USE2 CUTTER CHG CNT Initialization of COUNTER gt EXCHANGE gt CUTTER EXC Counting up of COUNTER gt CLEAR 7 17 Chapter 7 Display Description W INK CHG CNT Initialization of COUNTER gt EXCHANGE gt MTC EXC Counting up of COUNTER gt CLEAR HEAD CHG R CNT Initialization of COUNTER gt EXCHANGE gt HEAD R EXC HEAD CHG L CNT Initialization of COUNTER gt EXCHANGE gt HEAD L EXC PARTS CHG CNT Initialization of COUNTER gt EXCHANGE gt UNIT A EXC Counting up of CLEAR gt UNIT EXC PARTS COUNTER Initialization of all COUNTER gt PARTS CNT 7 18 Chapter 8 ERROR CODE Contents Contents ER el 8 1 SEENEN eet 8
130. han 17 inches but m2 Sq f P SQ 17 36 smaller than 36 inches physical size 7 15 Chapter 7 Display Description Unit P SQ 17 Cumulative print area of paper smaller than 17 inches physical m2 Sq f size P CNT 17 36 Cumulative number of sheets of A4 equivalent paper equal to sheets larger than 17 inches but smaller than 36 inches physical size P CNT 17 Cumulative number of sheets of A4 equivalent paper smaller than sheets 17 inches physical size MEDIASIZE2 ROLL Counters related to roll media printing T 7 21 Display Description Unit Cumulative print area of paper equal to or larger than 17 inches but m2 Sq f D SQ 17 36 smaller than 36 inches data size D SQ 17 Cumulative print area of paper smaller than 17 inches data size m2 Sq f D CNT 17 36 Cumulative number of sheets of A4 equivalent paper equal to or sheets larger than 17 inches but smaller than 36 inches data size D CNT 17 Cumulative number of sheets of A4 equivalent paper smaller than sheets 17 inches data size MEDIASIZEI CUT Counters related to cut sheet printing T 7 22 Display Description Unit P SQ 17 36 Cumulative print area of paper equal to or larger than 17 inches but m2 Sq f smaller than 36 inches physical size P SQ 17 Cumulative print area of paper smaller than 17 inches physical m2 Sq f size P CNT 17 36 Cumulative number of sheets o
131. he right color and nowhere else Ink tanks are available in the four dye ink colors of black cyan magenta and yellow and the pigment ink color of mat black 1 2 4 Cutter unit The cutter unit that mounts on the carriage is disposable Replace the cutter unit when it gets dull 1 3 Chapter 1 1 2 5 Roll holder The printer comes with a roll holder for paper tubes having an inside diameter of 2 inches as standard It supports an optional roller holder for paper tubes having an inside diameter of 3 inches Both roll holders clamp the paper tubes of roll media with an outside diameter of 150 mm or less from inside 1 2 6 Expendables Printhead The expendable printhead is the same as the one that comes with the printer b Ink tanks The expendable ink tanks are available in six colors mat black black cyan magenta and yellow They are the same the same as the ones that come with the printer Usable for six months after unpacking 1 4 Chapter 1 c Maintenance cartridge The expendable maintenance cartridge is the same as the one that comes with the printer The maintenance cartridge is furnished with a shaft cleaner 1 3 Product Specifications 1 3 1 Product Specifications Type Bubble jet printer desktop type Feeding system Roll media Manual Rear loading Cut media Paper tray Front loading Feeding capacity Roll media 1 roll up to 150 mm i
132. ia feed system Roll feed unit initialization Roll feed unit initialization initialization Sensor check v T Recovery system return to origin Recovery system Sensor check initialization v Carriage motor return to origin Carriage position initialization v Remaining ink level detection Waste ink level detection v Power on automatic recovery operation v Capping v Waiting for print operation F 2 2 2 2 Chapter 2 2 2 2 Operation Sequence at Power off Turning off the power switch cuts off the drive voltage supply launching a firmware power off sequence as shown below A If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened the printer cancels the ongoing operation and shuts down immediately Since printhead capping may or may not have been carried out properly reconnect the power cord to the wall out and turn on the power switch Making sure that the printer has entered online mode turn off the power switch Power button OFF Hold down for at least once second v Media ejection If media remains it is ejected even when printing is in progress v Power off automatic recovery v Capping v Sensor system power OFF v Backup of various data Writing to EEPROM v Power off F 2 3 2 2 3 Print Control a Print modes
133. ibrated at the factory namely the optical axis of the sensor the sensor gain for measuring the printhead height and color reproduction Accordingly carry out the following adjustments in the service mode whenever replacing the carriage unit or multi sensor The multi sensor reference plate must be replaced at the same time whenever the carriage or the multi sensor is being replaced When replacing the carriage unit refer to Adjustment and Setup gt Procedure after Removing or Replacing the Carriage Unit 4 23 Chapter 4 Service mode SERVICE MODE gt ADJUST gt GAP CALIB Service mode SERVICE MODE gt ADJUST gt SENSOR CALIB Test chart CL 7 Tool No FY9 9323 Use anew chart Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt OPTICAL AXIS Media type Photo glossy paper Media size Media having a width equal toor larger then that of Al size paper 4 3 14 PCBs Do not replace the main controller PCB and maintenance cartridge relay PCB ROM board at the same time These PCBs store important data such as settings and carriage drive time Before replacement of enther PCB the data stored in it is move to the other PCB through internal communication so that it can be taken over to the new PCB automatically This is the reason whey the two PCBs should not be replaced at the same time If you want to replace both PCBs at the same time first carry out the procedure a and then carry out the procedu
134. ignal 2 B T 6 20 J201 vin Signal name IN OUT Function Number 1 CRENCA IN Linear encoder output signal A 2 SNS5V OUT Power supply 5V 3 CRENCB IN Linear encoder output signal B 4 GND GND T 6 21 J202 rin Signal name IN OUT Function Number 1 3 3 OUT Power supply 3 3V 2 GND GND 3 CR COVER IN Carriage cover sensor output signal T 6 22 J601 Pin Signal name IN OUT Function Number 1 GND GND 2 GND GND 3 VHT OUT Head transistor drive power supply 4 VH FB OUT VH feed back voltage 5 VH2 OUT Power supply 6 32 Chapter 6 J601 rin Signal name IN OUT Function Number 6 VH2 OUT Power supply 7 VH2 OUT Power supply 8 VH2 OUT Power supply 9 VH2 OUT Power supply 10 VH2 OUT Power supply 11 VMGND GND 12 VMGND GND 13 VMGND GND 14 VMGND GND 15 VMGND GND 16 VMGND GND 17 OUT Power supply 18 VHI OUT Power supply 19 VHI OUT Power supply 20 VHI OUT Power supply 21 VHI OUT Power supply 22 VHI OUT Power supply 23 OUT VH feed back voltage 24 H3V OUT Power supply 3V 25 VMGND GND 26 PWLED4 OUT Multi sensor LED 4 drive signal 27 PWLED3 OUT Multi sensor LED 3 drive signal 28 PWLED2 OUT Multi sensor LED 2 drive signal 29 PWLEDI OUT Multi sensor LED 1 drive signal 30 VMGND GND T 6 23 J702 kin Signal name IN OUT Function
135. imagePROGRAF iPF700 SERVICE MANUAL Canon DU7 1183 000 JULY 2006 REV 0 Application This manual has been issued by Canon Inc for qualified persons to learn technical theory installation maintenance and repair of products This manual covers all localities where the products are sold For this reason there may be information in this manual that does not apply to your locality Corrections This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products When changes occur in applicable products or in the contents of this manual Canon will release technical information as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied reproduced or translated into another language in whole or in part without the written consent of Canon Inc COPYRIGHT 2001 CANON INC Printed in Japan Caution Use of this manual should be strictly supervised to avoid disclosure of confidential information Introduction
136. imum speed AIR FLOW FAN R This checks the operation of the mist fan R The mist fan R rotates for 10 seconds AIR FLOW FAN L This checks the operation of the mist fan L The mist fan L rotates for 10 seconds INK VALVE This checks the operation of the ink valve The valve motor is driven and the ink supply valve open close cam by one turn 7 10 Chapter 7 f COUNTER Displays the service life number of operation times and time of each unit and print counts for each media type The count calues discussed here can be printed using the PRINT INF option PRINTER Counters related to product life T 7 9 Display Description Unit LIFE TTL Cumulative number of printed media Equicalent of Sheets A4 LIFE ROLL Cumulative number of printed roll media equivalent Sheets of A4 printing to PRINT INF only LIFE Cumulative number of printed cut sheets eauivalent Sheets CUTSHEET to A4 printing to ORINT INF only LIFE Cumulative number of printed cassette Sheets CASSETTE sheets eauivalent to A4 printing to ORINT INF only LIFE A F Cumulative number of printed media for Sheets environments A to F POWER ON Cumulative power on time excluding the sleep time Hours W INK Maintenance cartridge tank full detection counter Number of cutting operations Times WIPE Number of wiping operations TImes CARRIAGE Counters related
137. inear scale Plate spring Permalub G No 2 approx 12mg Cam Permalub G No 2 t approx 12mg _ E Lock pin SG SN SES Permalub G No 2 approx 12mg Joint Molykote PG 641 approx 24mg F 4 39 Permalube G No 2 approx 24mg F 4 40 4 28 Chapter 4 Bearing lt Permalube G No 2 5 b lt approx 24mg SD Feed roller e Feed roller Permalube G No 2 approx 24mg Permalube G No 2 approx 24mg F 4 41 Permalube G No 2 approx 24mg F 4 42 4 29 Chapter 4 4 5 Adjustment and Setup Items 4 5 1 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder Procedure after replacing the feed roller HP sensor or feed roller encoder Feed roller eccentricity is factory adjusted correction of variation in the paper feed amount per rotation It is necessary to adjust feed roller eccentricity after replacing the feed roller HP sensor or feed roller encoder In the service mode perform automatic adjustment of feed roller eccentricity Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt LF TUNING Media type Photo glossy paper Media size Media having awidth equal to or larger than that of A2 size paper 4 5 2 Procedure after Replacing the Carriage Unit or Multi Sensor a Multi Sensor Recalibration Since multi sensors have individual electrical specificity the following are recalibrated at the factory namely the optical axis of the sens
138. ing are classified into the troubles displayed on the LCD Ge warnings errors and service calls and the troubles not displayed on the LCD Warnings and errors are displayed on the printer s LCD along with a code comprising alphanumeric characters 2 Precautions for Troubleshooting 1 Check the environmental conditions and the media used 2 Before starting troubleshooting check that the connectors and cables are connected properly 3 If you repair the printer with its external panel detached without disconnecting the AC cord from the outlet take great care to prevent electric shock and short circuiting of PC boards 4 Countermeasures to take after completion of troubleshooting are described starting with the most probable component that can cause the trouble determined by troubleshooting If there are two or more equally probable components countermeasures are described starting with the component that requires the easiest repair After performing each countermeasure step carry out test printing to check whether the problem has been solved If not solved try the next countermeasure step 5 After completion of troubleshooting check that all the necessary connectors and screws have been installed securely 6 After completion of replacement or repair of a component be sure to carry out test printing to make sure that the trouble has been solved 6 1 2 Troubleshooting by the Phenomenon 6 1 2 1 Incorrect Value Check Value Cause
139. it the main menu To exit the main menu press the Online key 3 Functions of keys on the main menu To select menu choices and settings 4 key or gt key To enter the menu one level below V key To enter the menu one level above key To accept menu choices or settings OK key Chapter 1 b Main menu List The hierarchy and settings of the main menus are described below MAIN MENU Force Cutting No Yes Rep Ink Tank No Yes Head Cleaning Head Cleaning A Head Cleaning B Media Menu Roll Media Type L Select media type Chk Remain Roll On Off Roll Length Set Displayed only when On is selected for Chk Remain Roll L m ft Cut Sheet Type Select media type Paper Deteils Select media type Refer to Media detail setup menu Adjust Printer Refer to Printing adjustment menu Interface Setup Refer to Interface setup menu Maintenance Repl Maint C No Yes Replace P head No Yes Repl S Cleaner No Yes Change Cutter Fe Yes Move Printer No Yes System Setup Refer to System setup menu Test Print Status Print Media Details Print Job Log Menu Map Nozzle Check Information Refer to Information menu F 1 14 Chapter 1 Paper Details MENU Paper Details L Drying_Time Off 30sec 1min 3min 5min 10min 30min L 60min Scan Wait Time Off i 1sec 3sec 5sec 7sec L 9sec Fe
140. k suction that may be caused by adhering foreign matter never touch the nozzle section and the ink port ofthe printhead or never wipe their surfaces with tissue paper or the like Remember also to keep hands of the electrode section The printhead cannot be disassembled reassembled or rinsed in water Memo A clogged nozzle or poorly sucked ink could result in a print defect such as a periodic print void or poor coloring If these problems persist even after cleaning replace the printhead with a new one F 1 25 T 1 8 1 Lugs 4 Nozzle section 2 Protective cap 1 5 Electrode section 3 Protective cap 2 6 Ink port 1 26 Chapter 1 Capping action The printer performs a capping action at the end of printing or when it stands by in the wake of an error occurrence to protect the printhead and prevent ink leaks If the printer has been powered off by inadvertently disconnecting the power cord from the wall outlet reconnect the power cord to the wall out and turn on the power key When the printer starts up successfully to enter online or offline mode turn off the power key A Failure to perform a capping action successfully could result in problems such as printhead nozzles clogged by a dried ink or inks leaking from the printhead c When leaving the printer of service Even when the printer is out of service store it with the printhead mounted on it A Leaving the printer with the printhead r
141. lapsed since capping Cleaning 2 ink level adjusting cleaning When 720 hours have elapsed since capping Cleaning normal cleaning When 2160 hours have elapsed since capping Cleaning 6 normal strong cleaning When 168 hours have elapsed since initial installation or previous agitation of precipitated ink cleaning 16 Cleaning precipitated ink agitation At power on During initial installation Cleaning 3 initial filling cleaning When the power is turned on after less than 72 hours have elapsed since abnormal end of print operation uncapped status Cleaning 1 normal cleaning When the power is turned on after at least 72 hours have elapsed since abnormal end of print operation uncapped status Cleaning 6 normal strong cleaning When the power is turned on after the initial installation or previous precipitated ink agitation cleaning 16 Cleaning precipitated ink agitation When the power is turned on after at least 360 hours have elapsed since normal end of print operation capped status Cleaning 2 fluid level adjusting When the power is turned on after at least 360 hours have elapsed since normal end of print operation capped status Cleaning 6 normal strong cleaning At power off When the power is turned off in the uncapped status Wiping Idle ejection Idle suction Capping Before starting printing
142. libration At head height adjustment the two light receiving sensors detect infrared light reflected upon the paper to work out the head height form differences in its measurement LED red LED green LED blue a NET 7 Infrared sensor d o S Infrared LED Media E Platen F 2 34 Carriage cover sensor The photointerrupter based carriage cover sensor detects the opening and closing of the carriage sensor When the carriage cover is closed the sensor light is shielded by the sensor arm enabling the sensor to detect that the carriage cover is closed Lift cam sensor A photointerrupter based sensor After the sensor light is shielded by the flag the lift motor is driven by a predetermined number of pulses to regulate the separation between the printhead and platen automatically Linear encoder Mounted on the back of the carriage the linear encoder detects the position of the carriage from a slit in the linear scale during its movement Ambient temperature sensor The thermostat based ambient temperature sensor mounted on the head relay PCB detects the ambient temperature to which the carriage is exposed The resistance of the thermistor that varies as a function of temperature changes in the printer is transmitted the main controller via the carriage relay PCB The ambient temperature is used to help calibrate the head temperature sensor and detect abnormal ambient temperatu
143. lled ink tank is wrong lt Probable fault location Ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Replace the ink tank 2 Replace the ink tank unit 3 Replace the main controller PCB 6 1 4 30 03830301 2561 03830302 2562 03830303 2563 03830304 2560 03830306 2566 03830306 2567 Ink tank EEPROM error lt Cause gt An ink tank EEPROM checksum error was detected lt Probable fault location gt Ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Replace the ink tank 2 Replace the ink tank unit 3 Cable continuity check If continuity of the cable between the ink tank unit and the main controller PCB is abnormal replace the cable 4 Replace the main controller PCB 6 1 4 31 03841001 2819 03841001 281B 03841101 2818 03841201 2816 03841201 2817 Maintenance cartridge error Cause The maintenance cartridge is full The maintenance cartridge does not have the free space for various types of cleaning No maintenance cartridge is installed The EEPROM of the maintenance cartridge is abnormal A maintenance cartridge ID error occurred lt Probable fault location Maintenance cartridge maintenance cartridge relay PCB or main controller PCB lt Countermeasure gt 1 Replace the maintenance cartridge 6 15 Chapter 6 2 Replace the maintenance cartridge relay PCB 3 Cable continuity check If continuity of the cable between the maintenance cartridge rela
144. main controller see Disassembly Reassembly gt Tips Disassembly Reassembly gt Counter information would not be available for viewing once it is initialized cleared You warned not to perform initialization before you view the counters The counters are not writable from the operation panel 1 7 3 2 Confirming the Firmware Version The main controller has firmware downloaded in it When the main controller has been replaced make sure that the latest version of firmware is installed in it If not upgrade the firmware to the latest version See For instructions on how to upgrade the firmware see Troubleshooting gt Upgrade 1 7 3 3 Precautions against Static Electricity Pieces of clothing rubbing each other could build up static electricity producing static charges in human bodies to cause harm to an electrical component or corrupt its electrical characteristics Before disassembling the printer for servicing touch a positively grounded metallic object to neutralize static charges in your body 1 30 Chapter 1 1 7 3 4 Precautions for Disassembly Reassembly Disassembly reassembly tips can be found in Disassembly Reassembly 1 7 3 5 Self diagno stic Feature The printer comes with built in self diagnostics to analyze hardware malfunctions as they occur Displays and LED indications provide a visual identification of the results of self diagnostics For more details see the error
145. mode allows you to adjust the optical axis of the head management sensor For details refer to Disassembly Adjustment gt Adjustment and Setup gt Action to Take after Replacing the Head Management Sensor GAP CLIB This mode measures the gap between the head and media using a multi sensor and updates the calibration value SENSOR CALIB This mode adjusts the sensor for color calibration Use a dedicated test chart CHANGE LF TYPE This mode allows you to change the LF roller type 0 Old roller 1 New roller d REPLACE Used when replacing the cutter unit For details refer to Disassembly Adjustment gt Adjustment and Setup gt Precautions for Disassembly Adjustment gt Cutter e FUNCTION Checks the operation of the buttons on the operation panel and printer parts T 7 8 Display Description PANEL LED LCD This checks the LEDs and LCD on the operation panel The LEDs flash and the squares in the LCD are displayd in a checkerboard pattern and flash altenately This mode is automatically canceled after completion of the operation PANEL KEY A This checks the buttons on the operation panel The name and symbol of the pressed button is displayed Pressing the key allows you to exit this mode Also pressing the Power button turns offthe printer PLATEN FAN This checks the operation of the suction fan The suction fan rotates for 5 seconds at the maximum speed and then rotates for 5 seconds at the min
146. move the ink tank unit F 4 30 b Removing the valve motor unit 1 Unscrew four screws and remove one screw and then remove the valve motor unit F 4 31 4 21 Chapter 4 4 3 12 Head management sensor a Installing the head management sensor 1 Attach the connector 2 to the head management sensor 1 and then set the head management sensor 1 where it is to be mounted and fasten it with screw F 4 32 b Procedure after replacing the head management sensor The optical axis is compensated at factory shipment in order to adjust the non discharge detection position because there are fluctuations among machines in the distance between the head management sensor and carriage unit Therefore adjustment must be made when the head management sensor is replaced or disassembling assembling components that may cause error in the distance between the head management sensor and carriage unit Enter the service mode as follows SERVICE MODE gt ADJUST gt NOZZLE POS gt YES 4 22 Chapter 4 4 3 13 multi sensor Removing the multi sensor 1 The head holder is opened See Disassembly Reassembly gt Points to Note on Disassembly Reassembly gt Carriage unit gt d Removing the head holder 2 Remove the screw 1 disconnect the flexible cable 2 and then remove the multi sensor 3 1 F 4 33 Since multi sensors have individual electrical specificity the following are recal
147. mware Version 1 30 1 7 3 3 Precautions against Static Electricity seen 1 30 1 7 3 4 Precautions for Disassembly Reassembly sse 1 31 1 7 3 5 Self diagno stic Feature essere nnne 1 31 1 7 3 6 Disposing of a lithium battery sse tnnt 1 31 Chapter 1 1 1 Product Overview 1 1 1 Product Overview This printer is a large format printer that prints in a maximum width of 36 inches with high speed photographic picture quality This printer is a desktop product that delivers its output on roll or cut media 1 2 3 4 5 6 7 8 9 1 Upper left cover Stand option Output stacker Operation panel Ink tank cover IEEE1394board option Ethernet connector USB port 12 1 F 1 1 ESS 3 PB AW s 14 15 16 17 Power supply connector Roll holder set Print head Ink Tank Power cord Hex key wernch Cleaner brush Stand assembly tool 1 1 Chapter 1 1 2 Features 1 2 1 Features Rear loading of roll media making for compact lightweight device geometry Borderless four side printing support roll media removes laborious cutting work easing the job of creating posters to a significant degree High resolutions of 2400 x 1200 dpi maximum coupled with the exceptionally light fast water proof and ozone proof five color pigment inks of Y M C BK and MBK deliver high
148. n Errors Occur 6 1 4 1 03010000 200C 03010000 2017 03010000 2018 03016000 2010 Multi sensor error lt Cause gt When media was fed the multi sensor could not detect the media width When the right edge of media was detected the multi sensor detected that the media had been loaded at a wrong position When the leading edge of media was to be detected the multi sensor could not detect the leading edge of media When media was fed the multi sensor detected media smaller than the specified size When media was fed the multi sensor detected media larger than the specified size When media wad fed the multi sensor detected skew greater than the specified one When media was fed the multi sensor could not detect the right edge of media When media was fed the multi sensor could not detect the left edge of media lt Probable fault location gt Media media loading method paper path multi sensor head relay PCB carriage relay PCB or main controller PCB 6 5 Chapter 6 lt Countermeasure gt 1 Media check If there is any print or stain in the detection area on the media or the media size is not the specified one replace the media 2 Media loading position check If the media loading position is wrong load the media again 3 Visual check Remove foreign substances from multi sensor if any 4 Multi sensor Select SERVICE MODE gt DISPLAY gt SYSTEM gt SIZE CR to check the value read by the multi sensor If th
149. n outside diameter Option roll holder Paper tubes with an inside diameter of 50 8 mm 2 Option roll holder Paper tubes with an inside diameter of 76 2 mm 3 Cut media 1 sheet Delivery method Face up forward ejection Sheet delivery capability 1 sheet collected in a stacker Cutter Auto cutter with replaceable cartridges Type of media Plain paper plain paper bond paper high coloring plain paper recycled plain paper recycled coated paper coated paper thick coated paper extra thick coated paper premium mat paper colored coated paper yellow gloss photo paper gloss photo paper2 gloss photo paper thick semigloss photo paper semigloss photo paper2 semigloss photo paper thick synthetic paper synthetic paper glued synthetic paper with releasing glue proof paper 2 newspaper proof paper 1 newspaper proof paper 2 newspaper proof paper 3 tracing paper translucent mat films clear films Supported thickness 0 07 mm 0 08mm Media size Roll media Width 254 mm 914 4 mm Length 203 2 m 18 m 1 Roll media up to 150 mm in outside diameter Media size Cut sheet Width 203 2 mm 917 mm Length 203 2 mm 1600 mm 1 5 Chapter 1 Printable area Roll media Bordered printing Internal area excluding 3 mm top bottom and left and right margins Borderless printing Internal area excluding 0 mm top bottom and left and right margins
150. nable signal 9 E 29 GND GND 30 HI E DATA 9 EV B IN Even head data signal 9 E 31 GND GND 32 VH DIS IN VH selection signal 33 HI DASLK LICC2 IN Head analogue switch clock signal 34 HI DLD LICC2 IN Head analogue switch latch signal 35 H1 DATA_LICC2 IN Head analogue switch data signal 36 PWLED2 ON IN Multi sensor LED2 drive signal 37 PWLEDI ON IN Multi sensor LEDI drive signal 38 PWLED3 ON IN Multi sensor LED3 drive signal 39 H3V ON B IN Power supply 3V 40 SENS IN OUT Multi sensor signal 1 41 MLT SENS 2IN OUT Multi sensor signal 2 42 PWLED4 ON IN Multi sensor LED4 drive signal 43 GND GND 44 HI B DATA 2 OD IN Odd head data signal 2 B 45 GND GND 46 H1 B DATA 3 OD IN Odd head data signal 3 B 47 GND GND 48 H1 C HE 4 B IN Head heat enable signal 4 C 49 GND GND 50 H1 C DATA 4 OD IN Odd head data signal 4 C 6 30 Chapter 6 T 6 19 J103 dn Signal name IN OUT Function Number 1 IO ASIC SDA IN OUT Head ROM control signal data 2 IO ASIC SCL IN OUT ROM control signal clock 3 GND GND 4 HI E DATA 8 EV B IN Even head data signal 8 E 5 GND GND 6 H1 D HE 7 B IN Head heat enable signal 7 D 7 GND GND 8 H1 D DATA 7 EV_B IN Even head data signal 7 D 9 GND GND 0 H1 D DATA 6 EV_B IN Even head data signal 6 D 1 GND GND 2 H1 D DATA 6 OD_B IN Od
151. nce cartridge F 2 15 2 3 2 6 Maintenance Cartridge 2 3 2 6 1 Maintenance cartridge 2 Maintenance cartridge The maintenance cartridge holds about 1000 mL of used inks about 867 g including the evaporation of moisture from the used inks b Used maintenance cartridge ink detection Used maintenance cartridge ink detection is monitored with regard to a dot count When the used ink reaches 80 of the cartridge capacity the waning message Maintenance C Space Check is displayed to tell that the maintenance cartridge is nearly full Further use of the maintenance cartridge will cause the appearance of the message Replace Maintenance Cartridge to report that the maintenance cartridge is full When this error is displayed the printer assumes that the used ink tank is full shutting down its operation even while it is printing until the maintenance cartridge is replaced The maintenance cartridge houses EEPROM so that engine firmware can control the status of the maintenance cartridge by writing to and reading from the EEPROM content 2 23 Chapter 2 2 3 2 7 Air Flow 2 3 2 7 1 Air flow This printer is furnished with two fans a mist fan which collects ink mist and a platen fan which allows paper to be adsorbed on the plate and a platen fan Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer Airflow fans located on both sides of the printe
152. o 2519 18400 yun BABA CH 25 uonoq iui gS 10100 1601 122 Josues ainssaid 15 J8jjo1 15 2812 enen eqni fen yl eoueuelutew gu ks xut zo ys Leg eseoja aded yun e6ing Lu ts Lu 15 10100 yo een Jano a AON uereid SE yun eu zo 950 05912 9 uad jeued uopesado 0 Aiddns jewod 1 llonuoo UW Siwe zs 16 o0 epis m 25 1600 epis 437 Ls ee M n sed elqeo semog zs Ji 215 10109 zu S 18709 epis un Lu S ops Ve 19S S I PJOH u Buu 3 2 s6ulue N oqui S 4en09 1eddn uedo 4 2 Chapter 4 4 3 Points to Note on Disassembly and Reassembly 4 3 1 Note on locations prohibited from disassembly Locations that are prohibited from disassembly and cannot be adjusted outside of the factory have red screws instead of the regular colored screws F 4 3 4 3 2 Manual carriage movement A Move the carriage as necessary to keep it from coming into contact with any parts that may be removed during disassembly reassembly The carriage is not movable while it is capped In this case uncap the printer before moving it See See Disassembly Reassembly gt Tips on Disassembly Reassembly gt
153. on This function controls serial communication with the operation panel 2 28 Chapter 2 PWM control function This function controls driving of the suction fan and mist fan as well as the temperature of the printhead Remaining ink level detection function This function detects the remaining level of each color of ink based on the signal received from the hollow needle mounted in the ink tank unit LED control function This function controls the LEDs on the ink tank unit I O port function This function controls input signals from sensors Power ON OFF control function This function controls turning on off of the drive power 32V and 5 1V supplied from the power supply PCB Head DI sensor read control function This function controls read operation by the head DI sensor Multi sensor control function This function controls the LED gain adjustment and controls obtainment of the reading of the multi sensor EEPROM control function This function controls the EEPROMs of individual ink tanks the maintenance cartridge EEPROM the EEPROM on the maintenance cartridge relay PCB and the head EEPROM in addition to the on board EEPROM Motor control function This function controls the carriage motor feed motor valve motor purge motor lift motor based on the input signals from sensors b Driver IC 1C3100 This IC generates a carriage motor control signal based on the control signal from the ASIC Driver IC 1C2802
154. on check Check whether the message changes when cut media is loaded or unloaded 2 Visual check Remove foreign substances from the media sensor if any 3 Media sensor Select SERVICE MODE gt I O DISPLAY to check the operation If the operation is abnormal replacement is required 4 Cable continuity check If continuity of the cable between the media sensor and the main controller PCB is abnormal replacement is required 5 Replace the main controller PCB 6 1 2 4 Open Ink Tank Cover Cause When the power is turned on the machine detected absence of the tank lt Probable fault location Operation method ink tank ink tank unit or main controller PCB lt Countermeasure gt 1 Operation check Check whether the message changes when ink tanks of all colors are installed 2 Visual check Remove foreign substances from the contacts if any 3 Cable continuity check Check continuity of the cable between the ink tank and the main controller PCB If it is abnormal replace the cable 4 Replace the ink tank 5 Replace the ink tank unit 6 Replace the main controller PCB 6 1 2 5 The printer cannot be turned on lt Example of symptom gt Nothing appears when the power button is pressed lt Cause gt Improper connection of connector defective power connector defective power supply PCB defective operation panel or defective main controller PCB lt Countermeasure gt 1 Power cord Reconnect the power
155. on of the work Ifresidual inks in the printer dry they could seize mechanical components with the result of malfunctioning 1 29 Chapter 1 1 7 3 Precautions When Servicing Printer 1 7 3 1 Tips on data stored in the printer This printer memorizes the print length how many times tanks have been replaced how long the carriage has been driven how many times the printhead has been cleaned how many times the cutter has been actuated and so forth and stores such statistics in service mode counters in EEPROM on the main controller The counters provide valuable information to help determine the status of printer utilization The counters may be printed out in service mode or displayed for visual verification Take notice of these instructions when servicing the printer a Repairing replacing the PCB Follow a defined replacement routine to replace the main controller b After replacement of the carriage unit The carriage drive duration is a piece of information derived from the carriage unit When the carriage unit has been replaced run INITIALIZE gt CARRIAGE in service mode to initialize clear the carriage drive duration information c After replacement of the purge unit The cleaning count is a piece of information derived from the purge unit When the purge unit has been replaced run INITIALIZE gt PURGE in service mode to initialize clear the cleaning count information See For instructions on how to replace the
156. ont to detach the front cover F 4 11 4 8 Chapter 4 g Upper rear cover To detach the upper rear cover first remove the top cover the right rear cover and left front cover left rear cover and paper release lever Upper rear cover 1 has upper top claw 2 inserted into cover stay 3 Rotate the upper edge of the upper rear cover about 90 degrees to detach it Attach the upper rear cover with claw 2 at its upper edge into cover stay 3 first 1 F 4 12 h Rear cover To detach rear cover 1 unscrew 12 screws and remove the cover from the bottom side first 4 9 Chapter 4 i Paper release lever To remove paper release lever 1 do so with the pinch roller pressurized In assembling paper release lever 1 into position align the gear of paper release lever 1 with the mark on the receiving gear phase 2 2 F 4 14 A If pinch roller cam 3 has been overrun when paper release lever 1 is installed remove cam sensor 4 and replace pinch roller cam 3 in original position If pinch roller cam 3 is replaced with cam sensor 4 in position damage to cam sensor 4 could result 4 10 Chapter 4 4 3 5 Waste ink box Removing the waste ink box To remove the waste ink box remove waste ink tray 1 from the back by unscrewing two screws 4 Then unscrew four screws 2 to remove waste ink box 3 F 4 15 4 3 6 Driving unit a
157. or the sensor gain for measuring the printhead height and color reproduction Accordingly carry out the following adjustments in the service mode whenever replacing the carriage unit or multi sensor A The multi sensor reference plate must be replaced at the same time whenever the carriage or the multi sensor is being replaced Service mode SERVICE MODE gt ADJUST gt GAP CALIB Service mode SERVICE MODE gt ADJUST gt SENSOR CALIB Test chart CL 7 Tool No FY9 9323 Use anew chart Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt OPTICAL AXIS Media type Photo glossy paper Media size Media having a width equal toor larger then that of A2 size paper 4 5 3 Procedure after Replacing the Head Management Sensor Since the distance between the head management sensor and the carriage unit varies among printers the optical axis is factory adjusted to adjust the non discharging detection position When you have replaced the head management sensor or performed assembly reassembly of surrounding parts that can change the distance between the head management sensor and the carriage unit reasjustment is required Peform the readjustment in the service mode Service mode SERVICE MODE gt ADJUST gt NOZZLE POS 4 30 Chapter 5 MAINTENANCE Contents Contents 5 1 Periodic Replacement Darts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 2 1 Consumable Parts 5 3 P
158. or correction Because the mutisensor is varied from one unit to another the printer as shipped has the sensor gain and color calibration adjusted for optical axis correction and paper gap calibration purposes When the carriage unit or multisensor has been replaced or disassembled and reassembled therefore execute service mode under the following conditions f the carriage unit or the multisensor has been replaced replace the multisensor standard at the same time Service mode SERVICE MODE gt ADJUST gt GAP CALIB Service mode SERVICE MODE gt ADJUST gt SENSOR CALIB Test chart CL 7 Tool No FY9 9323 Use a new chart form Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt OPTICAL AXIS Media type Gloss photo paper Paper size A2 width Paper or more 4 18 Chapter 4 4 3 9 Feeder unit Handling the feed roller A The feed roller is a functionally vital part Observe these precautions when handling it Do not handle the feed roller with one hand or deflect it Do not touch the roller surface coated side Do not flaw or dent the roller surface Hold the feed roller by two positions shown below holding position A and one of holding positions B C and D F 4 28 b Action following the replacement of the feed roller This printer as shipped has the feed roller eccentricity that is variations in the rate of paper feed from rotation to rotation corrected for enhanced media feed accu
159. p m 2 24 2 3 3 OUTING RE HR RE REO ee 2 24 2 3 3 2 Paper Path 2 25 23 33 C tter EE 2 26 2 4 Printer Electrical SYStem u Cu ee e EN E RE 2 27 DAV OUE D 2 27 24 a EE 2 27 2 42 Main COMMONER s eessen b 2 28 2 4 2 1 Main controller components EE 2 28 2 4 3 Carriage Relay eene eene nennen tentent 2 30 2 4 3 1 Carriage relay components 2 30 244 Head Relay PCB et u apna y iHe eerie deep AAA 2 30 2 4 4 1 Head relay components sss 2 30 2 4 5 Maintenance Cartridge Relay 2 31 Contents 2 4 5 1 Maintenance cartridge relay PCB components sss 2 31 2 4 6 Power SUPPLY EE 2 31 2 4 6 1 Power supply block diagram sess 2 31 2 5 Detection Functions with Sensors 2 32 2 5 1 Sensers for covers 2 5 2 Ink passage system 2 53 Cartiage syslem EE 2 5 4 Paper path system bete queer dee Chapter 3 INSTALLATION 3 1 Transporting the Printer nn 3 1 3 11 Transporting tlie Printer la u a dr pee RE e Od oi erede 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 2 3 1 2 1 Reinstalling the Printer etit A ied ERO DE 3 2
160. pply inks from the ink tanks to the printhead 2 3 2 5 2 Structure of Purge Unit Purge unit 2 20 Chapter 2 a Caps The caps cap the nozzle assembly in the printhead during cleaning The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber Two caps are in position to meet the printhead mounted on the printhead six trains of nozzles These caps cap the nozzle assembly to suck inks from the printhead by means of the suction pump The caps are elevated by the cap cam that is driven by the purge motor when the carriage moves to the home position capping the nozzle assembly to protect it Carriage lockpin Cap Pump cam sensor Glycerin tank Purge motor Pump encoder F 2 13 2 21 Chapter 2 b Wipers The wipers are driven by the purge motor to wipe the face of the printhead A pair of two wiper blades are installed to ensure wiping performance The wiping operation operates on a slide wiping basis sliding the wiper blades via wiper cams through the rotation normal of the purge motor Wiping is executed by the wiper blades moving at a constant speed to the front of the printer after the end of a print or suction operation A wiper blade set perpendicularly to the head wipes the entire face of the printhead followed by a narrower blade wiping the nozzle assembly The wiper blades are cleaned after wiping before they are replaced at the wiping position to main
161. pply valve opened and the head capped As an ink is sucked from the caps it flows into the waste ink absorber under the maintenance cartridge or purge 2 9 Chapter 2 unit d Ink supply while printing The ink supply valves are kept open while printing so that inks are being constantly fed to the printhead under the negative pressure of the nozzle assembly caused by discharging inks Further waste inks sucked in a cleaning operation and inks from borderless printing flow into the waste ink absorber under the maintenance cartridge or purge unit and into the waste ink box A When an ink tube filled with ink opening all whole ink passages by opening both the ink supply valve and the printhead fixer lever with an ink tank yet to be installed could cause the ink in the ink tube to flow backward due to a head difference leaking through the hollow needle in the ink tank As a precaution never open all the ink passages at the same time while the ink tubes are filled with inks Agitating the ink in an ink tank To prevent the pigment ink stored in a tank from settling the ink needs to be agitated The ink supply valve is continuously opened and closed to cause the ink to flow back into the tank for agitation Each ink tank contains an agitating plate to aid in agitating of the ink An agitating plate is also installed in the dye ink tank Operation timing Whenever a new tank is installed or 168 hours have expired since
162. printed hanging above the platen and waiting for a predetermined period of time before delivery The wait time is user programmable from the print driver This feature is particularly useful on paper that takes time to dry after printing A 30 second drying time is set automatically for borderless printing 2 2 8 White Raster Skip This printer supports a white raster skip function to bypass carriage scanning in a consecutive sequence of voids in print data for added throughput 2 6 Chapter 2 2 2 9 Sleep Mode The printer has sleep mode to save on its standby power requirement The printer transitions to sleep mode automatically when it has been left idle or no print data has been received for a predetermined period of time while the printer is online or offline The printer exits sleep mode when any operation panel key is activated or print data is received from the host computer The time to transition to sleep mode is variable from the operation panel Default 5 minutes Chapter 2 2 3 Printer Mechanical System 2 3 1 Outline 2 3 1 1 Outline The printer mechanism is broken down into two broad sections the passage and paper passage Consisting mainly of a carriage unit that houses ink tanks and a printhead and a maintenance cartridge the ink passage supplies circulates sucks and otherwise handles inks The paper passage consists of such mechanical components as a paper unit and is designed to feed convey and
163. r 6 7 6 1 4 6 03030000 2E21 IEEE1394 Error 6 8 6 1 4 7 03031000 2 Upper cover sensor error sss 6 8 6 1 4 8 03031000 2E11 Carriage cover sensor 6 8 6 1 4 9 03031000 2E 12 Defective paper release lever 6 9 6 1 4 10 03060A00 2E1B Roll media error seen 6 9 6 1 4 11 03130031 260E Gap detection eo 6 9 6 1 4 12 03130031 260F Gap adjustment error 6 10 6 1 4 13 03130031 2 13 A D Converter external trigger output stopped 6 10 6 1 4 14 03130031 2F14 ASIC Register cannot be written 6 10 6 1 4 15 03130031 2F 16 Mist fan error sss tnnt 6 10 6 1 4 16 03130031 2F 17 Suction fan error sse 6 10 6 1 4 17 03130031 2F20 03130031 22 03130031 2F23 03130031 2F28 03130031 2F2D Defective sensor Ip purge 2 00 6 11 6 1 4 18 03130031 2F25 Carriage home position error sss 6 11 6 1 4 19 03130031 2F26 03130031 2F27 Carriage motor error 6 11 Contents 6 1 4 20 03130031 2F2A Feed roller home position error sse 6 12 6 1 4 21 03130031 2F3A valve open close error essere 6 12 6 1 4 22 03800200 2802 03800400 2
164. r coupled with the suction fan in the middle of the printer create airflow to carry the ink mist to the mist suction port Suction of mist Waste ink BOX mist fan F 2 17 2 3 3 Paper Path 2 3 3 1 Outline 2 3 3 1 1 Overview of Paper Path The key components of the paper passage consist of a feed roller assembly a pinch roller drive that locks and releases the pinch roller and sensors that detect the feed status of paper It feeds paper in trays conveys and delivers paper Paper passage schematic diagram Pinch roller Paper release lever Printhead Roll media UL et J Feed roller 2 24 Chapter 2 Basic operation of the paper loading sequence 1 Light intensity 2 Detection of leading edge of media 3 Paper width detection sensor Detects the left and right edges of paper 4 Barcode read This function is operable only if the remaining roll media detection sensor is turned on 5 Ditection of leading skew of media 6 Ditection of leading right edge of media 7 Ditection of precut When precut is only an automatic cutting it does 8 Precut of media In the following cases the form point is cut a When Up to date precut is a compulsion cutting b When necessary having of cutting is judged from an automatic cutting Up to date precut c When Roll paper remainder amount detection is on and the bar code is detected Compulsorily cut it regardless of the settin
165. r HP sensor or feed motor and the main controller PCB is abnormal replace the cable 4 Replace the feed motor 5 Replace the main controller PCB 6 1 4 21 03130031 2F3A valve open close error lt Cause gt When the ink supply valve opened or closed valve open closed detection sensor could not detect the valve cam rotation lt Probable fault location gt Valve open closed detection sensor valve motor or main controller PCB lt Countermeasure gt 1 Visual check Remove foreign substances from the motor gear and sensor of the valve open close mechanism if any 2 Valve open closed detection sensor Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the valve open closed detection sensor 3 Valve motor Select SERVICE MODE gt FUNCTION gt INK VALVE to check for normal operation If the operation is abnormal replace the valve motor 4 Cable continuity check If continuity of the cable between the valve open closed detection sensor or valve motor and the main controller PCB is abnormal replace the cable 5 Replace the main controller PCB 6 1 4 22 03800200 2802 03800400 2803 03800300 2801 Printhead error lt Cause gt Improper installation of the printhead was detected A checksum error was detected in the EEPROM of the printhead Printhead DI correction failed 6 12 Chapter 6 lt Probable fault location Printhead head relay PCB carriage relay
166. racy When the feed roller feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or when the feed roller has been replaced or disassembled and reassembled therefore the feed roller should require adjustment Execute service mode under the following conditions Service mode SERVICE MODE gt ADJUST gt PRINT PATTERN gt LF TUNING Carriage LOW position Media type Gloss photo paper Paper size 36 inches 4 19 Chapter 4 4 3 10 Purge unit b Removing the purge unit 1 Switch off the printer and move the carriage to above the platen See Disassembly Reassembly Tips on Disassembly Reassembly gt Open Cap Shift Wiper Unit 2 Disconnect the ground wire from the side of the purge unit 3 Remove the connector and release the harness from the harness guide 4 Unscrew four screws and remove the waste ink tube joint and then remove the purge unit A Install the purge unit with care not to let the waste ink tube 3 bent Exchange absorbents that exist under the purge unit at the same time when you exchange purge unit 4 20 Chapter 4 4 3 11 Ink tank unit Removing the ink tank unit 1 Drain the printer of inks See Disassembly Reassembly gt Tips on Disassembly Reassembly gt Ink Drain 2 Remove the joint between the ink tube unit and the ink tank unit 3 Unscrew four ink tank unit screws and remove five connectors and then re
167. re b After replacing whth the maintemance controller PCB or maintenance cartridge relay PCB which are supplied as service parts check that the firmware to the latest version 2 Procedure for replacing the maintenance cartridge relay PCB ROM board 1 Turn off the printer and unplug the power cord 2 Replace the maintenance cartridge relay PCB 3 Plug the power cord to the outlet and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed down The printer will start up in the PCB Replacement mode 4 Check that Initializing appears on the display and then release the buttons When the printer enters the PCB Replacement mode the message lamp goes on 5 What until REPLACE MODE appears on the display 6 Select MC BOARD and then press the ok button 7 Check that TURN POWER OFF appears on the display and then turn off the printer 8 Turn on the printer 9 Check the firmware version If the firmware is not the latest version update b Procedure for replacing the main controller PCB 1 Turn off the printer and unplug the power cord 2 Replace the main controller PCB 3 Plug the power cord to the outlet and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed down The printer will start up in the PCB Replacement mode 4 Check that Initializing appears on the display and then release the buttons When the printer enters the PCB Replacement mode
168. relay PCB 7 Cable continuity check If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 8 Replace the main controller PCB 6 1 5 Troubleshooting When Service Call Errors Occur 6 1 5 1 E141 4046 Recovery system s rotation count reached 50 000 lt Cause gt The machine detected that the rotation count of the purge unit reached the specified value lt Probable fault location gt Purge unit or main controller PCB lt Countermeasure gt 1 Replace the purge unit After replacing the purge unit select SERVICE MODE gt INITIALIZE gt PARTS COUNTER to reset the counter 2 Replace the main controller PCB 6 1 5 2 E144 4047 Supply system s count error lt Cause gt The machine detected that the carriage scan count reached the specified value 6 17 Chapter 6 lt Probable fault location Ink tank tube unit or main controller PCB lt Countermeasure gt 1 Replace the ink tank unit and tube unit After replacing the ink tank and tube unit select SERVICE MODE gt INITIALIZE gt PARTS COUNTER to reset the counter 2 Replace the main controller PCB 6 1 5 3 E146 4001 Borderless idle ejection mist collection count full lt Cause gt The machine detected that the waste ink box or the mist fan unit became full of ink lt Probable fault location gt Waste ink box mist fan unit or main controller PCB lt Countermeasure gt 1 Replace the w
169. res Head temperature sensor The head temperature sensor detects the temperature of the printhead The printhead temperature is transmitted to the main controller via the carriage relay PCB The printhead temperature is used to help control the head drive and detect abnormal printhead temperatures Printhead contact sensor The printhead contact sensor detects the status of printhead installation by electrical means The sensor detects the status of contact from voltage changes in the flexible cables on the carriage side that come into contact with two terminals of the printhead with remote contact surfaces the power terminals and GND terminal 2 37 Chapter 2 2 5 4 Paper path system Feed roller HP sensor Feed roller encoder Media sensor Media sensor The photoreflector based media sensor detects the presence or absence of paper on the platen The sensor detects the presence of paper when it receives sensor light reflected upon the paper Feed roller HP sensor The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black shielded to white transmitted or a reference in the scale in the code wheel Feed roller encoder The feed roller encoder detects the carriage position from slits in the feed roller pulley as it is driven 2 38 Chapter 3 INSTALLATION Contents Contents 3 1 Transporting the Printer eee Rte mete e e e dee deis 3 1 1 Tran
170. ription Unit MOVE Number of Move Printer operations Times PRINTER 7 13 Chapter 7 Display Description Unit N XX Ink color Times INKCHECK Number of Stop Ink Check operations XX MEDIACON Number of times media was registered by media editor Times FIG CNT INK USEI Counters related to ink T 7 15 Display Description Unit INK USEI XX XX Ink color ml Cumulative consumption amount of each color of generic ink INK USEI TTL Total consumption amount of generic ink ml N INK XX Ink color ml USE1 XX Cumulative consumption amount of each color of refill ink N INK Total consumption amount of each color of refill ink ml USEI TTL INK USE2 Counters related to ink T 7 16 Display Description Unit INK USE2 XX XX Ink color ml Cumulative consumption amount of each color of generic ink INK USE2 TTL Total consumption amount of generic ink ml N INK XX Ink color ml USE2 XX Cumulative consumption amount of each color of refill ink N INK Total consumption amount of each color of refill ink ml USE2 TTL INK EXC Counters related to ink 7 17 Display Description Unit INK USE XX Ink color ml EXC XX Cumulative count of generic ink replacement INK USE Total count of generic replacement of each color of ink ml EXC TTL 7 14 Chapter 7 Display Description Unit N INK USE XX Ink color ml
171. roll media manually 10 OK key Sets or runs a selected action or value when the printer is in menu mode 11 eject key Executing menu and ejects paper 12 Stop key Quits a processing job 13 Power key Switches the power to the printer on and off 14 Information key Displays a printer submenu Information about the inks and paper displays each time this key is pressed Hold this key for 3 seconds to clean the printhead 1 6 2 Printer state transitions The different states of the printer and their transitions caused by pressing the relevant keys are shown below le INITIALIZING v ONLINE lt PRINTING 10 fO A OFFLINE PAUSE H Key operations v and print commands Oy SLEEP SUB MENU 1 mcm SA Ee Auto SHUTDOWN D Online Key Q Menu Key Infomation Key Power Key F 1 13 Chapter 1 1 6 3 Main menu This printer supports a main menu that offers an organized clue to opening a maintenance menu for adjusting the discharge position of each nozzle cleaning the printhead and so on a print setup menu for setting the auto cutting feature the ink drying time and so on a parameters menu for selecting a message display language and so on and more a Working with the main menu 1 How to enter the main menu While the printer is in offline mode press the Menu key to enter the main menu 2 How to ex
172. rs off with a soft cloth moistened with water and wrung carefully Platen carriage unit Top cover Purge unit 1 24 Chapter 1 1 7 1 3 Live parts of the printer Any electrical portion of the printer becomes live when AC power is supplied to it The main controller power supply and interface connector are found on the left rear side of the printer with the operation panel being located on the upper right cover In checking printer operations with the cover open during servicing take maximum care to avoid electrical shocks and not to cause damage to electrical components Operation panel Carriage PCB Power connector Power supply Main controller Interface connector F 1 24 1 25 Chapter 1 7 2 Other Precautions 7 2 1 Printhead Handling the printhead Do not unpack the printhead until it is ready for immediate use When mounting the printhead on the printer remove protective caps 1 and 2 in this order by holding them by the lugs To prevent possible damage to the nozzle section do not replace protective cap 2 on the printhead once it has been removed After the printhead is removed of its protective caps assemble it into the printer promptly to prevent the nozzles from being clogged by foreign matter adhering to the printhead to or a dried ink Depress the printhead fixer lever until it clicks into position To prevent the problems of nozzle clogging and poor in
173. se gt The RTC of the main controller is not found The battery capacity is low lt Probable fault location gt Lithium battery or main controller lt Countermeasure gt 1 Start up the printer in the service mode and then turn off the power 2 Replace the lithium battery 3 Replace the main controller 6 2 Location of Connectors and Pin Arrangement 6 2 1 Main controller PCB J3601 J3602 J3202 3201 ru aa 11201801 I fJ 12801 Q O an E00 B pem J2501 B 09101 RES J2601 O ol ERI 13301 13002 zr 3 deng 79 J2502 F 6 1 T 6 1 J1801 Pin M Number Signal name IN OUT Function 1 RGV20 5V IN Power supply 5V 2 RGV20 5V IN Power supply 5V 3 RGV20 5V IN Power supply 5V 4 GND GND 5 GND GND 6 GND GND 7 IN Power supply 32V 6 19 Chapter 6 J1801 Pin Signal name IN OUT Function Number 8 VM IN Power supply 32V 9 VMGND GND 10 VMGND GND 11 VM_ENB OUT VM enable signal 12 AFCONT OUT Normal power saving switch signal T 6 2 J2501 Fin Signal name IN OUT Function Number Al N C N C A2 N C GND N C
174. signals and control signals are output to the printhead via the carriage relay PCB and Head relay PCB to discharge inks from the nozzle assembly The printhead six trains of nozzles arranged in a zigzag pattern This printer uses only one printhead Installed from left to right C M Y MBk MBk and Bk Two kinds of print signals are transferred to each nozzle train according to the data transfer clock and the data pulse timing even numbered nozzle data and odd numbered nozzle data Drive control signals fall into two types heat enable signals and subheat enable signal The heat enable signal allows inks to be discharged from the nozzles whereas the subheat enable signal heats the head to an optimal temperature to keep the rate of ink discharge constant 2 2 Firmware 2 2 1 Operation Sequence at Power on The sequence of printer operations from power on to transition to online mode is flowcharted below This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time Power Button ON v Initialization of software Device resource Initialization of various devices initializarion v Engine startup status check Engine status check Previous power off status check etc v Printhead installation status check Printhead Ink tank installation status check ink tank check EEPROM check v Cassette pick up unit initialization Med
175. sporting the Printer teer He pee de 3 1 1 1 Transporting the en emite rrr erri rte iie Here di Fang 3 12 Reinstalling the Printer ee EE 3 1 2 1 Reinstalling the Printer Chapter 3 3 1 Transporting the Printer 3 1 1 Transporting the Printer 3 1 1 1 Transporting the Printer A When transporting the printer the printhead must be capped and stay in the carriage In spite of this precaution shocks incurred during transportation can damage the printhead Print the nozzle check pattern before making preparations for transporting the printer pint the nozzle check pattern again after installing the printer at the new location and then compare the two printouts If any problem such as nozzle clogging cannot be resolved by printhead cleaning replace the printhead with a new one a Moving the printer on the same floor having no step 1 Turn off the Power button on the printer and check that the head is capped 2 Open the top cover and mount the belt stopper When mounting the belt stopper be careful not to move the carriage by applying too much pressure to the carriage If the carriage moves with the head capped the rubber part of the cap may touch the nozzles on the head and damage the printhead 3 Close the upper cover 4 Remove the roll holder from the roll holder slot 5 Remove the interface cable power cord from the printer 6 If the printer is installed on a stand unlock the c
176. t DISPLAY gt SYSTEM gt SIZE CR to check the value read by the multi sensor If the value is wrong replace the multi sensor 3 Visual check Remove foreign substances from the multi sensor and cutter unit if any If the cutter unit is damaged or deformed replace it 4 Cable continuity check If continuity of the cable between the multi sensor and the head relay PCB is abnormal replace the cable 5 Replace the head relay PCB 6 Replace the carriage relay PCB 7 Replace the main controller PCB 6 16 Chapter 6 6 1 4 35 03900001 4042 03900001 4049 Firmware error Cause Firmware cannot be recognized The firmware is for another model lt Probable fault location Firmware or main controller PCB lt Countermeasure gt 1 Firmware Check the version of the transferred firmware and the compatible models 2 Replace the main controller PCB 6 1 4 36 E194 4034 Sensor calibration error lt Cause gt Sensor calibration failed lt Probable fault location gt Multi sensor multi sensor base head relay PCB carriage relay PCB or main controller PCB lt Countermeasure gt 1 Retry calibration in the service mode 2 Visual check Remove foreign substances from the multi sensor base if any 3 Replace the multi sensor 4 Cable continuity check If continuity of the cable between the multi sensor and the head relay PCB is abnormal replace the cable 5 Replace the head relay PCB 6 Replace the carriage
177. t count clearing Times CLR UNIT L EXC Cumulative count of unit L head management sensor Times replacement count clearing CLR UNIT P EXC Cumulative count of unit P feed motor replacement count Times clearing CLR UNIT Q EXC Cumulative count of unit Q feed roller replacement count Times clearing CLR UNIT R EXC Cumulative count of unit R spur cam replacement count Times clearing CLR UNIT V EXC Cumulative count of unit V mist fan unit replacement count Times clearing CLR FACTORY CNT For factory Times EXCHANGE Counters related to parts replacement T 7 13 Display Description Unit CUTTER EXC Cutter replacement count Times MTC EXC Maintenance cartridge replacement count Times HEAD EXC Print head replacement count Times BOARD Main controller PCB replacement count Times EXC M B UNIT A EXC Unit A waste ink system replacement count Times UNIT B EXC Unit B platen duct replacement count Times UNIT D EXC D carriage unit replacement count Times UNIT F EXC F ink supply system replacement count Times UNIT H EXC Unit H purge replacement count Times UNIT L EXC L head management sensor replacement count Times UNIT P EXC P feed motor replacement count Times UNIT Q EXC Q feed roller replacement count Times UNIT R EXC R spur cam replacement count Times UNIT V EXC Unit V mist fan unit replacement count Times DETAIL CNT Counters related to ink T 7 14 Display Desc
178. tain wiping performance Wiper blade cleaning is carried out by scraping off the inks that have been wipe off from the head with the ink scraper The wiper blade is subjected to wet wiping whereby it is pressed against an absorber impregnated with glycerin for added wiping removal performance The quantity of glycerin used tank capacity 50 mL is managed by counting the number of times the wiper blade has been pressed against the absorber When this count falls to equal any of the following values either a replacement warning continued print available or replacement required indication service call error is issued T 2 5 Advance notice of replacement 47 500times Service call 50 000times Ink scraper Glycerin absorbent material Printhead Glycerin tank Wiper blade Blade holder Cap F 2 14 2 22 Chapter 2 c Pump The pump suction pump is a tube pump that pressurizes the ink tubes with rotating rollers to generate a negative pressure for sucking inks A single tube is sequentially pressurized by a pair of rotating rollers to control the level of ink suction The timing at which the rotating rollers rotate is detected by the pump cam sensor with the distance of rotation being controlled by the driving of the purge motor Suction pump Pump unit Pump cam sensor Ink tubes Push rollers Pump encoder To maintena
179. te on locations prohibited from disassembly 4 3 4 3 2 Manual carriage movement sse entree 4 3 4 3 3 Units required for draining 2 4 4 1 112 220 0400 00 00000 00108000011 4 4 4 34 OUTLET COVERS denen eden eee tete de die em ad cei P RE enden 4 5 4 3 5 Waste ink DOX 5c ion dee 4 11 43 6 Driving RS 4 11 4 3 7 Inketube Unit iecore ette oae ads hath enr di Ze 4 12 Gene En EEN 4 15 4 3 9 Eeeder Unit eet ert 4 19 e ten EE 4 20 43 TT Ink tank UO rr aA 4 21 4 3 12 Head management Sensor 4 22 4 3 13 EE 4 23 ASIA EE EE 4 24 4 3 15 Opening the Caps and Moving the Wiper 4 25 4 3 16 Opening Closing the Ink Supply Valve 4 26 4 3 17 Draining BEE 4 27 4 4 Applying the Grease eene enne nne enne 4 28 4 4 1 Applying The Grease sse eene enne nennen 4 28 4 5 Adjustment and Setup Items 4 30 4 5 Procedure after Replacing the Feed Roller HP Sensor or Feed Roller Encoder 4 30 4 5 2 Procedure after Replacing the Carriage Unit or Multi Sensor 4 30 4 5 3 Procedure after Replacing the Head Management Sensor 4 30 Chapter 4 4 1 Service
180. ter has suspended a print job or is receiving firmware data when it is not printing Off No print job is available 3 Message lamp orange Lit continuously A warning message is on display Blinking An error message is on display Off The printer is normal or is powered off 4 Online key Switches the printer between two alternative modes online and offline Lit continuously The printer is in online mode Lights green Off The printer is in offline mode 5 Menu key Displays a printer main menu 6 Paper source selector a Roll media lamp green Lit continuously Roll media have been selected as a paper source Off Cut media have been selected as a paper source b Cut media lamp green Lit continuously Cut media have been selected as a paper source Off Roll media have been selected as a paper source 7 Paper source selector key Toggles a paper source between roll and cut media each time the key is pressed 8 Color labels Colors and names of ink tanks associated with the remaining ink levels appearing on the display Chapter 1 9 v 4 keys Menu mode A key Opens the menu one level above Y key Opens the menu one level lower lt key Displays the previous action or setting key Displays the next action or setting Offline mode A key Feeds roll media manually in the direction opposite to the direction in which paper is ejected key Feeds
181. the agitation was last carried out agitation is carried out regardless of whether printing or cleaning is in progress Ink supply valve open closed 30 times 30 seconds If 336 hours or more have elapsed the ink supply valve open closed count and the time to the next session of agitation are varied according to the elapsed time 2 3 2 2 Ink Tank Unit 2 3 2 2 1 Structure of Ink Tank Unit Ink tanks Each color specific ink tank is filled with 130 mL of ink 90 mL for the starter ink tanks bundled with the printer The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information When an electrode attached to a hollow needle detects no continuity it displays a message reporting that the ink tank is nearly empty If the dot count reaches a predesigned value in this state an ink out condition is assumed b Ink port Depressing the ink tank fixer lever on the printer would cause would cause a hollow needle to pierce the ink port sealed by a rubber plug linking the ink passage of the ink tank to the printer Air passage Depressing the ink tank fixer lever on the printer would cause an open hollow needle to pierce the air passage sealed by a rubber plug releasing the internal pressure of the ink tank to keep it constant d Notches for preventing incorrect installation Ink tanks are furnished with a notch for preventing incorrect installation If the inst
182. the carriage halted at its home position Wiping is executed in sync with the rotation of the motor Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position A maintenance jet is discharged as the carriage travels to pass the maintenance jet tray to the right of the plant A suction operation is carried out by a suction cap in t he purge unit f Carriage height adjustment unit When the lift motor is driven to rotate the lift lever the carriage shaft height is varied to change the separation between the face of the printhead and the paper The printhead height is detected by the multisensor attached to the lower left part of the carriage g Multisensor The multisensor attached to the lower left part of the carriage consists of four LEDs red blue green infrared and two light receiving sensors to detect the leading edges and width of paper and skews in it and to adjust its registration and head height The multisensor standard has a white plate attached to it so that a reference value can be calculated during paper gap measurement by measuring the intensity of light reflected upon the white plate Service mode SERVICE MODE gt ADJUST gt GAP CALIB h Rail cleaners The shaft cleaners located on both sides of the carriage clean the carriage shaft and give a coat of an imprenating oil to the shaft i Internal unit temperature sensor One thermistor is installed on the head relay PCB on th
183. the message lamp goes on 5 What until REPLACE MODE appears on the display 6 Select CPU BOARD and then press the ok button 7 Check that TURN POWER OFF appears on the display and then turn off the printer 8 Turn on the printer 9 Check the firmware version If the firmware is not the latest version update 4 24 Chapter 4 4 3 15 Opening the Caps and Moving the Wiper Unit The procedures for manually opening the caps and ink supply valves are presented below The carriage lock pin and caps need to be released manually if moving the carriage when the power is turned off For details the sensors and flags refer to TECHNICAL REFERENCE gt Detection Functions Based Sensors 1 Opening the caps and releasing the carriage lock pins 1 Remove the right side cover right rear cover and right upper cover 2 Turn the gear 1 of the purge unit in the direction of the arrow The cap 2 and lock pin 3 move down allowing you to move the carriage 2 Retracting the cap If the purge unit cannot be removed because it is caught by the lower side of the cap 2 extending from the bottom of the purge unit rotate the purge gear 1 of the purge unit as follows and retract the cap 2 1 Remove the right side cover right rear cover and right upper cover 2 Rotate the purge gear 1 in the clockwise direction 4 25 Chapter 4 MEMO After opening the caps and removing the carriage lock pin rotating th
184. thead check error 03800500 2F2F No ink ejection detection error 03800500 2F30 No ink ejection detection position adjustment error 03130031 2F32 Multi sensor faulty 03010000 2F33 Unable to adjust due to transparent media 03130031 2F25 Unable to detect CR motor HP 03130031 2F16 Mist fan error 03130031 2F3A Ink supply valve motor error 03130031 2F2A Feed roller HP sensor error 03130031 2F17 Platen fan error 03130031 2F28 03130031 2F20 Pump encode Pump cam sensor error 03130031 2F26 Carriage cannot operate 03130031 2F26 Carriage cannot operate 03130031 2F27 Carriage movement timeout 03030000 2E21 1394 interface error 03130031 2F22 Pump movement timeout 03130031 2F2B Feed roller cannot operate 03130031 2F2D Cassette cannot operate 03130031 2F23 Pump cannot operate 03130031 2 2 Roll movement timeout 03130031 291B Lift movement timeout 03130031 2 23 Cutter unit failure 03130031 2F13 A D converter external trigger output stopped 03130031 2F14 Unable to write in ASIC register 8 5 Chapter 8 8 4 Sevice Call Table 8 4 1 Service call errors Codes correspond to the numbers shown on the DIPLAY in the service mode Code 8 4 Description Display message E141 4046 Recovery system rotation court reached 50 000
185. tion panel and then set the network communication speed and transfer mode according to the hub specifications 3 Replace the hub Explain to the customer that the printer is normal 4 Replace the main controller PCB 6 1 2 8 Printing error Ink remains lt Example of symptom gt Step 1 The interface is not recognized Test printing is normal but printing from the host computer is abnormal Step 2 Nothing is printed Both test printing and printing from the host computer are abnormal Texture appears in the image lt Cause gt Defective host computer defective interface cable extended interface board dirty carriage rail defective printhead defective purge unit defective linear scale defective carriage unit defective head relay PCB defective carriage relay PCB or defective main controller PCB lt Countermeasure against trouble in step 1 gt 1 Interface cable Visually check the connector If the connector is damaged or deformed replace it 2 Personal computer 6 3 Chapter 6 Connect the personal computer in which the printer driver has been installed to the printer and check whether print data is transmitted normally If print data is transmitted normally explain to the customer that the personal computer needs to be replaced 3 When an extended interface board IEEE1394 board is used replace it 4 Replace the main controller PCB lt Countermeasure against trouble in step 2 gt 1 Dirty
186. ult location gt Main controller PCB lt Countermeasure gt 1 Turn off the printer and then turn it off again 2 Replace the main controller PCB 6 1 4 15 03130031 2F 16 Mist fan error lt Cause gt Mist fan rotation could not be detected during mist fan rotation lt Probable fault location gt Mist fan or main controller PCB lt Countermeasure gt 1 Replace the mist fan 2 Cable continuity check If continuity of the cable between the mist fan and the main controller PCB is abnormal replace the cable 3 Replace the main controller PCB 6 1 4 16 03130031 2F17 Suction fan error lt Cause gt When the suction fan was driven the lock signal was detected for more than the specified time lt Probable fault location gt Suction fan or main controller PCB lt Countermeasure gt 6 10 Chapter 6 1 Suction fan Select SERVICE MODE gt FUNCTION gt PLATEN FAN to check the suction fan for normal operation If the operation is abnormal replace the suction fan 2 Cable continuity check If continuity of the cable between the suction fan and the main controller PCB is abnormal replace the cable 3 Replace the main controller PCB 6 1 4 17 03130031 2F20 03130031 22 03130031 2F23 03130031 2F28 03130031 2F2D Defective sensor in purge unit Cause The pump cam sensor in the purge unit could not detect the home position of the purge motor within the specified time lt Probable fault location Purge unit or
187. upply 3 3V 18 GND GND 19 VH MOND OUT VH control signal 2 20 VH ENB IN VH Power supply ON OFF control signal 21 VH MONII OUT VH control signal 1 22 VMGND GND 23 VMGND GND 24 VMGND GND 25 VMGND GND T 6 18 J102 Eu Signal name IN OUT Function Number 1 ENCODER A OUT Carriage encoder output signal A 2 ENCODER B OUT Carriage encoder output signal B 3 GND GND 4 CR COVER OUT Carriage cover sensor output signal gt OUT_ENB IN Head data enable signal 6 H DASH LICC2 B IN Head analogue switch A D trigger signal 7 GND GND 8 HI D DATA 7 OD IN Odd head data signal 7 D 9 GND GND 10 HI E HE 8 B IN Head heat enable signal 8 E 11 GND GND 6 29 Chapter 6 J102 dd Signal name IN OUT Function Number 12 HI E DATA 8 OD B IN Odd head data signal 8 E 13 GND GND 14 HI F DATA 10 OD B IN Odd head data signal 10 15 GND GND 16 HI E DATA 9 OD B IN Odd head data signal 9 E 17 GND GND 18 1 10 B IN Head heat enable signal 10 19 GND GND 20 HI F DATA 11 OD B IN Odd head data signal 11 F 21 GND GND 22 HI F HE 11 B IN Head heat enable signal 1 1 F 23 GND GND 24 HI F DATA 11 EV B IN Even head data signal 11 F 25 GND GND 26 HI F DATA 10 EV B IN Even head data signal 10 27 GND GND 28 HI E HE 9 B IN Head heat e
188. y Na E FeF T Fe ter 5801 2 5 4 s s 7 8 AS ozA9H Upper cover lock solenoid R L Upper cover lock solenoi Upper cover lock Switch R Upper cover lock switch L F 1 1 2 4 ircuit Diagram General C Main controller PCB 2 3 D o o E gwo i GC N bal i E z E 3 m 5
189. y PCB and the main controller PCB is abnormal replace the cable 4 Replace the main controller PCB 6 1 4 32 03861001 2405 03861001 2406 Borderless printing error Cause The position where the media is loaded is not suitable for borderless printing The received data is not suitable for borderless printing lt Probable fault location Operation method lt Countermeasure gt 1 Check the operation method and retry printing 6 1 4 33 03862000 2E09 Insufficient roll media error lt Cause gt The machine detected that the remaining roll media was insufficient lt Probable fault location gt Roll media feed roller HP sensor feed roller encoder film feed roller encoder or main controller PCB lt Countermeasure gt 1 Replace the roll media 2 Feed roller HP sensor Check for normal operation If the operation is abnormal replace the feed roller HP sensor 3 Replace the feed roller encoder film 4 Replace the feed roller encoder 5 Replace the main controller PCB 6 1 4 34 03870001 2015 Cutter error lt Cause gt After roll media cutting the multi sensor could not detect the media end lt Probable fault location gt Media defective multi sensor cutter unit head relay PCB or main controller PCB lt Countermeasure gt 1 Media check If there is any print or stain in the detection area on the media or the media size is not the specified one replace the media 2 Multi sensor Select SERVICE MODE g
190. y check If continuity of the cable between the carriage cover sensor and the carriage relay PCB is abnormal replace the cable 5 Replace the carriage relay PCB 6 Cable continuity check 6 8 Chapter 6 If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal replace the cable 7 Replace the main controller PCB 6 1 4 9 03031000 2E12 Defective paper release lever Cause The pressure release switch detected that the paper release lever was open with the upper cover locked lt Probable fault location Operation method pressure release switch or main controller PCB lt Countermeasure gt 1 Operation check Close the paper release lever fully 2 Visual check If the paper release lever is damaged or deformed replace it 3 Pressure release switch Select SERVICE MODE gt I O DISPLAY to check for normal operation If the operation is abnormal replace the pressure release switch 4 Cable continuity check If continuity of the cable between the pressure release switch and the main controller PCB is abnormal replace the cable 5 Replace the main controller PCB 6 1 4 10 03060A00 2E 1B Roll media end error Cause During printing or roll media feed the media sensor detected the end of the roll media lt Probable fault location Roll media media sensor or main controller PCB lt Countermeasure gt 1 Roll media If roll media is used up load new roll medi
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Canon ipf710- SERVICE MANUAL

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