Nokia Asha 311 Service Manual Level 1&2
Contents
1. 2 WARNINGS AND CAUTIONS Please refer to the phone s user guide for instructions relating to operation care and maintenance including important safety information Note also the following 2 1Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY 2 THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE 2 2Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti static workstation and that an anti static wrist Strap is worn 3 Use only approved components as specified in the parts list 4 Ensure all components modules screws and insulators are correctly re fitted after servicing and alignment 5 Ensure all cables and wires are repositioned correctl2. Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 11 SOLDER COMPONENTS BtoB connector F X2440 TSS See BBE eee ee ee Seeeeteeee eee eeeas SS SSR Bee eeeenees DIORA a NE aa CIND SD Card Antenna Antenna Fuse spring spring ns connector ate spring spring F2050 X1600 X2083 2084 EZY 2082 1X6404 EZI A _ ans hanane e A 2550 JM G2200 2553 x2081 JM X6400 X6405 ks e key EEE key Ta KA A Ta vo Fuse switch switch capacitor switch Bee spring mee 21 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0
3. 25 Place the camera removal tool SS 276 on top of the CAMERA and push down the button on top of the SS 276 Lift the SS 276 up and remove the CAMERA eiretat A T T aretets wercetes o Bersi 27 Use the dental tool to detach the BB SHIELDING LID Be careful not to damage any nearby components Do not use the BB SHIELDING LID again Discard it 29 Lift up the DOMESHEET from the shown place with the dental tool Peel out and remove the DOMESHEET Discard it 16 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Nokia Asha 311 3110 RM 714 L1L2 Service Manual R S T EY setete o ehe y 26 Use the dental tool to detach the BT FM SHIELDING LID Be careful not to damage any nearby components Do not use the BT FM SHIELDING LID again Discard it 7 eset teens CONOC eeer ee esre DOO 28 Use the dental tool to detach the JERRY SHIELDING LID Be careful not to damage any nearby components Do not use the JERRY SHIELDING LID again Discard it 30 Remove the DIPRO SEPARATOR with the tweezers Do not use it again Discard it Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual Q a PA ri tiit 33 Protect the DISPLAY with protective film 34 Protect the other side of the TOUCH MODULE with protective film 35 Release the EARPIECE with the dental tool 36 Remove also the EARPIECE residues from the Remove it with tweezers Do
4. IHF SPEAKER Gg 0020 N 0021 ANTENNA MODULE GC 10022 i SCREW TORX SIZE 6 i M 1 4 x 4 8 10024 SCREW TORX SIZE 4 RF 1 2 X 4 0 or Only available Not reuseable Repair swap as assembly after removal only in level 3 9 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 7 SERVICE DEVICES CA 101 Service Cable AC 11 Travel Charger Battery BL 4U SS 276 Camera removal tool Nokia Standard Toolkit v2 For more information refer to the Service Bulletin SB 011 on Nokia Online Supplier or manufacturer contacts for tool re order can be found in Recommended service equipment document on Nokia Online 10 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 8 SOFTWARE UPDATE Flash concept Point of Sale To use the FLS 5 Flash Dongle follow the user guide inside the sales package Please check always for the latest version of flash software which is available on Nokia Online Care Dummy Bat tery with power supply via Nokia charger or product specific battery Transceiver 11 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Academy 9 DISASSEMBLY INSTRUCTIONS 1 Nokia Asha 311 disassembly Nokia Asha 311 311
5. damage the battery or the connecting object Leaving the battery in hot or cold places such as in a closed car in Summer or winter conditions will reduce the capacity and lifetime of the battery Always try to keep the battery between 15 C and 25 C 59 F and 77 F A phone with a hot or cold battery may temporarily not work even when the battery is fully charged Batteries performance is particularly limited in temperatures well below freezing Do not dispose batteries in a fire Dispose of batteries according to local regulations e g recycling Do not dispose as household waste 8 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 6 EXPLODED VIEW A COVER ASSEMBLY 10001 10003 a A COVER W Gg TOUCH MODULE 10002 m EARPIECE END KEY aN 10005 aS SEND KEY i 10004 ANTENNA COVER 10025 DIPRO SEPARATOR 10007 10006 LIGHT SWAP PACKAGE 10008 10014 10027 2 DOMESHEET A 10008 it LIGHT SWAP PACKAGE 10009 LINKO SHIELDING LID A 10027 LINKO SHIELDING LID C i 10013 iT amp ig JERRY SHIELDING LID 10012 A Pe BT FM SHIELDING LID a L i 10010 tte 10012 fee CAMERA 10016 B2B SHIELDING LID r eo 10015 B COVER ASSEMBLY 10017 10019 B COVER 10019 TePe LASE ir A ANTENNA MODULE ASSEMBLY 10021 10022 fi BT ANTENNA MODULE
6. new battery s full performance is achieved only after two or three complete charge and discharge cycles The battery can be charged and discharged hundreds of times but it will eventually wear out When the operating time talk time and standby time is noticeably shorter than normal it is time to buy a new battery Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers approved by the manufacturer Unplug the charger when not in use Do not leave the battery connected to a charger for longer than a week since overcharging may shorten its lifetime If left unused a fully charged battery will discharge itself over time Temperature extremes can affect the ability of your battery to charge For good operation times with Ni Cd NiMh batteries discharge the battery from time to time by leaving the product switched on until it turns itself off or by using the battery discharge facility of any approved accessory available for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes direct connection of the and terminals of the battery metal strips on the battery for example when you carry a spare battery in your pocket or purse Shortcircuiting the terminals may
7. not use the EARPIECE A COVER again Discard it 17 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual END OF DISASSEMBLY 37 Now the Nokia Asha 311 disassembly procedure is complete 18 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 L1L2 Service Manual Academy 10 ASSEMBLY HINTS re A i 1 Place the EARPIECE to the A COVER with 2 When assembling the IHF SPEAKER to the tweezers Note the correct alignment of the ANTENNA MODULE check that the springs are EARPIECE aligned as shown Press the IHF SPEAKER gently with the SS 93 to its place 3 Tighten the four Torx size 4 screws to the 4 Tighten the four Torx size 6 screws to the torque of 8 Ncm in the order shown torque of 17 Ncm in the order shown yu COATE nT T gee T et 5 KAS 5 Push the ANTENNA COVER to its place and 6 Place the END KEY with tweezers Push the END check that it is aligned correctly KEY with finger until it snaps to its place 19 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual tb U PTOA 5 ery 7 Place the SEND KEY with tweezers Push the SEND KEY with finger until it snaps to its place 20 Nokia Internal Use Only
8. the ANTENNA MODULE ASSEMBLY 15 Pull the ANTENNA MODULE ASSEMBLY to direction shown to remove it from the B COVER 18 Push the shown clip with the sharp end of the SS 93 to release the BT ANTENNA MODULE 17 Use an AV plug to remove the AV JACK 14 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual D ate eee eeeseee meeeeee teaser DOOOOODE es rss vr se he T i Te _ y 19 Release also the second clip with the sharp 20 Release the B2B SHIELDING LID with the end of the SS 93 The B COVER and the BT dental tool Be careful not to injure yourself or any ANTENNA MODULE can now be separated components on the ENGINE BOARD Do not use the B2B SHIELDING LID again Discard it DOD terren ee eeee see ewee ee eeene aeeeeae eTa G 21 Open the DISPLAY CONNECTOR with the SRT 22 Use the sharp end of the SS 93 to release the 6 Be careful not to damage the connector ENGINE BOARD from the shown place steers rereras wtetwae teen ene waeaeae teeeeee see tnenee tee eeee wewteeeee see eeeee wees eaeee seseteee a eed on eS OOCR 23 Release also the other side of the ENGINE 24 The ENGINE BOARD can now be separated BOARD with the SS 93 15 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Academy
9. 0 RM 714 L1L2 Service Manual 2 For disassembling you need the Nokia Standard Toolkit version 2 You will also need an AV plug a DC plug and the camera removal tool SS 276 3 Protect the TOUCH MODULE with protective film fees 5 Use the SS 93 to release from the shown places Be careful not to damage the A COVER 12 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved D AC 4 Push the C COVER to the direction shown to open it Remove the C COVER 6 Release the ANTENNA COVER from the front side as shown Be careful not to damage the A COVER Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 7 Pull out and remove the ANTENNA COVER The 8 Check that the A COVER hooks did not got ANTENNA COVER is not reusable Discard it damaged during disassembling of the ANTENNA COVER lt j ox b nits i AUREN ATA el 9 Remove the END KEY with tweezers Do not use 10 Remove the SEND KEY with tweezers Do not it again use it again 11 Unscrew the four Torx size 6 screws in the 12 Unscrew the four Torx size 4 screws in the order shown The screws are not reusable Discard order shown them 13 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 13 Use the SRT 6 to release the B COVER 14 Remove the B COVER and
10. Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual SERVICE MANUAL Level 1 amp 2 Nokia Asha 311 3110 RM 714 Transceiver characteristics Band EGSM 850 900 1800 1900 MHz WCDMA 850 900 1700 1900 2100 MHz Display 3 0 capacitive full touch 240 x 400 pixels 12 2 Camera contacts 3 2Mpix 8 vV Operating System S40 full touch Ul internet messaging Connections C GPRS Bluetooth 2 1 EDR FM Radio IEEE 802 11 b g n WLAN 3 5mm AV Jack store phone M oO settings I clock 2 0mm DC Jack Micro USB Yt f Micro SD card slot Transceiver with BL 4U battery pack Standby WCDMA up to 4 5 h CDMA up to 781 h Note Talk times are dependent on network parameters and phone settings 1 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual Table of contents Vi COP TIRIG Ternin A E O 4 2 WARNINGS AND CAUTIONS sacaraceieees saaeascusdecacuesameactans EIE eE S EAA ATE EE NEE 5 Bod WPI G ar E E E E A teeta 5 2e NIN aa E E vuaabyees Ree seeeaenvonteneen ceeds 5 2 E OPROTECHON aa eaten gegscbeseaaneesfeconusnsenaatengccesnesesauwensfcavapsngenaaeenscnespasg E E 6 Be CARE ANO NAINTENA NC Erosin E E 7 D BATTERI INFORMA TON eerren aer E E E teas 8 Oy APL ODED Y IN aoai EE EE AE 9 Te SERVICE DEVICE paei E A E E E E E E E E 10 D SOFWARE UPDA TE srr E E sensei vecsaneee oemeseiveotac
11. eees 11 2 DISASSEMBLY INSTRUC IMO IN S sar sscwasoeatetesomeawtactionsaenct EEEE EEE 12 10 PS OF MBEAN TO cies taecabint ceased A EE E E A E EE E E E EE tancead 19 Fe SULDER COMPONENTS eren E E E E 21 2 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual CHANGE HISTORY Approved 10 27 06 201 2 First approved version The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products This Service Manual is to be used only by authorized NOKIA service suppliers and the content of it is confidential Please note that NOKIA provides also other guidance documents e g Service Bulletins for service suppliers follow these regularly and comply with the given instructions While every endeavor has been made to ensure the accuracy of this document some errors may exist If you find any errors or if you have further suggestions please notify NOKIA using the address below Nokia Care Academy service manuals nokia com Please keep in mind also that this documentation is continuously being updated and modified so watch always out for the newest version 3 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 1 COPYRIGHT Copyright 2012 Nokia All rights reserved Rep
12. elow will help you to fulfil any warranty obligations and to enjoy this product for many years Keep the phone and all its parts and accessories out of the reach of small children Keep the phone dry Precipitation humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits Do not use or store the phone in dusty dirty areas Its moving parts can be damaged Do not store the phone in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Do not paint the phone Paint can clog the moving parts and prevent proper operation Use only the supplied or an approved replacement antenna Unauthorised antennas modifications or attachments could damage the phone and may violate regulations governing radio devices All of the above suggestions apply equally to the product battery charger or any accessory Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual 5 BATTERY INFORMATION Note A
13. roduction transfer distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited Nokia Nokia Connecting People and Nokia X and Y are trademarks or registered trademarks of Nokia Corporation Other product and company names mentioned herein may be trademarks or tradenames of their respective owners Nokia operates a policy of continuous development Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice Under no circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are made in relation to the accuracy reliability or contents of this document Nokia reserves the right to revise this document or withdraw it at any time without prior notice The availability of particular products may vary by region IMPORTANT This document is intended for use by qualified service personnel only 4 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Nokia Asha 311 3110 RM 714 Academy L1L2 Service Manual
14. y 5 Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Academy 3 ESD PROTECTION Nokia Asha 311 3110 RM 714 L1L2 Service Manual Nokia requires that service points have sufficient ESD protection against Static electricity when servicing the phone Any product of which the covers are removed must be handled with ESD protection The SIM card can be replaced without ESD protection if the product is otherwise ready for use To replace the covers ESD protection must be applied All electronic parts of the product are susceptible to ESD Resistors too can be damaged by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD protection ESD protected spare part packages MUST NOT be opened closed out of an ESD Protected Area For more information and local requirements about ESD protection and ESD Protected Area contact your local Nokia After Market Services representative Nokia Internal Use Only Copyright 2012 Nokia All rights reserved Version 1 0 Nokia Care Academy Nokia Asha 311 3110 RM 714 L1L2 Service Manual 4 CARE AND MAINTENANCE This product is of superior design and craftsmanship and should be treated with care The suggestions b
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