Policy Manual - Gila County Library District
Contents
1. e Minors must have a parent or legal guardian with them at the time of application All applicants must have a valid government issued photo ID if the photo ID provided does not list e Name of a local reference this may not be someone living within your household e Ifa P O Box is used as a mailing address a location of physical residence is also necessary There is no fee for a library card A yellow card will be issued free of charge If however the card is lost a replacement fee of 1 00 will be charged Cardholding patrons may check out up to 30 items but they are limited to 6 items by a single author or within a specific nonfiction subject range Videos DVDs audio books and music are limited to 6 items per type per patron FOR LIABILITY REASONS YOU MUST HAVE YOUR GILA COUNTY LIBRARY CARD OR PHOTO ID WITH YOU IN ORDER TO CHECK OUT ITEMS Reserve Books Books in our collection may be reserved online over the phone or by request at the front desk You will be notified as soon as the book is available In the event that more than one patron wants the same book i e best sellers patrons will be called in the order that they requested the book The book will be held for 3 business days then the next person on the list will be called After Hours Book Drop Items returned through the afterhours book drop prior to the library s opening will be checked in as if they had been returned on the previous day Do not put books2. in activities that are harmful to minors when children are present as defined in ARS 13 3501 13 3506 and 13 3507 and committing telecommunications fraud as defined in ARS 13 3707 SOL Cool Mountain town Aitona
3. in the drop during open hours or if the book drop door appears jammed Please un Bag all materials before putting them in the drop as they clog the opening inside the wall Loan and Renewal Procedure All books and other materials with the exception of best sellers new books and cinema are checked out for a 3 week period Best sellers new books and cinema fictional DVDs and Videos are checked out for 1 week only All circulating items may be renewed up to 3 times by phone or in the library provided they are not more than a week overdue and do not have waiting lists All items checked out on your card are your responsibility until they are put back on our shelves and your record is cleared If items are more than one week overdue renewals will not be permitted over the phone and the item must be brought into the library for renewal Reference books do no circulate Magazines on the magazine rack may be checked out except for the most current issue indicated by a NEW sticker on the front All magazines in the boxes on the shelves marked REFERENCE ONLY do not circulate Patrons are welcome to photo copy needed information from non circulating materials Copies are 15 cents per side Because we ate part of the Gila County Library District patrons may use their Gila County Library card to check out items from any other library in our District however items checked out from the Payson Public Library must be returned to this library Any ite
4. used on library property e Running shouting climbing throwing objects and fighting even in play is strictly forbidden e Abuse or vandalism of library facilities or equipment including the computer system is prohibited and will be reported to the police e Please be courteous to staff volunteers and patrons Any abusive aggressive or violent behavior will not be tolerated e If asked by a staff member to cease a behavior do so immediately If you fail to follow these guidelines you may be asked to leave the building for the day Refusal to do so or repeated breaches to our policy may result in more serious consequences including being trespassed from the library for up to a year and police intervention Any criminal act will be reported to the police immediately Intellectual Freedom The Payson Public Library supports intellectual freedom For copies of the American Library Association s Library Bill of Rights and Freedom to Read statements please visit the reference desk Reference Questions The Payson Public library has reference professionals who are happy to help you with your research needs Please be advised that while we can provide you with informational sources we cannot offer legal medical or financial advice All phone reference questions will be addressed as time allows Staff is limited in the amount of time devoted to reference questions Lengthy reference questions over the phone or in person ar
5. Payson Public Library sae 328 N McLane Rd Payson Arizona 85541 Phone 928 474 9260 Fax 928 474 2679 http catalog gila lib az us POLARIS card catalog Emily Linkey Director elinkey gcldaz org Library Hours Monday Tuesday Thursday Friday 10 00 AM to 6 00 PM Wednesday 10 00AM to 8 00 PM Saturday 10 00 AM to 5 00 PM Sundays amp Major Holidays CLOSED Payson Public Library Mission Statement Our mission is to provide excellent patron service and information in a variety of formats in a technologically changing world Our collection affords the opportunity to educate inform enrich entertain and inspire Libraries are an investment in a more literate productive and globally competitive Nation Policy amp Service Manual Circulation Basics Membership Requirements All residents of Gila County may apply for a library card Children under the age of 18 are encouraged to apply for a library card but there must be a parent or legal guardian with them at the time of application Parents Guardians are responsible for anything checked out by their children and for any fines their children may incur ADVISORY TO PARENTS GUARDIANS A LIBRARY CARD AT THE PAYSON PUBLIC LIBRARY GRANTS THE BEARER THE ABILITY TO CHECK OUT ANY ITEM IN OUR CIRCULATING COLLECTION THE SYSTEM DOES NOT BLOCK A MINOR FROM ACCESS TO MATERIALS FOR ADULTS Requirements for Library Cards e You must be a resident of Gila County
6. We currently have 12 Internet computers which are equipped with the Microsoft Office Suite and are connected to printers Black and White prints are 15 cents per page color prints are 1 00 per page If all 12 Public Access Internet Computers are busy you may sign the waiting list and we will call the next person on the list as a computer becomes available If you are not in the building when it is your turn we will go on to the next person on the list Once you have signed in you are responsible for any sites accessed and any infractions that take place during your sign in period Do not share your time with someone else or fail to sign out as you will be held responsible Internet amp Public Use Computer users may not e Use the network to make unauthorized entry into other computational informational or communication services or resources Distribute unsolicited advertising Represent himself or herself as another person real or imagined Transmit or Display threatening obscene harassing libelous or slanderous materials Invade the privacy of others Use the Internet or Public Use Computers for any illegal activity including violation of copyright or other rights of third parties or in a manner inconsistent with the Library s tax exempt status of its proper operation Library users are responsible for any consequences of copyright infringement e Use the Internet for activity that violates Arizona law This includes engaging
7. a minor present will result in immediate police intervention and criminal charges The Payson Public Library is fully aware of and concerned for a safe educational Internet experience of children despite the unregulated nature of the Internet ARS Title 34 Chapter 5 Computer Access Harmful to Minors ARS 34 501 amp ARS 34 502 regulates public libraries ARS 13 3507 Public display of explicit sexual materials classification and other pertinent ARS statutes 13 3501 13 3502 and 13 3506 ate available at the reference desk THE INTERNET amp PUBLIC USE COMPUTER EQUIPMENT AND SOFTWARE MUST BE USED AS INSTALLED YOU MAY NOT ADD DELETE OR CHANGE ANYTHING ON LIBRARY COMPUTERS PATRONS MAY NOT UNDER ANY CIRCUMSTANCES USE THEIR OWN PERSONAL SOFTWARE ON LIBRARY COMPUTERS You cannot save anything to our computers The CD drive is not available for saving materials You may bring a USB Jump drive for the purpose of saving documents The Payson Public Library is not responsible for damage to any uset s disk USB Jump drive or computer or the loss of data damage or liability that may occur from patron downloads of the Internet on the library computers ALL COMPUTERS WILL BE SHUT DOWN 15 MINUTES BEFORE CLOSING All work not saved prior to the automatic shutdown of computers will be lost Use of library computers will be on a first come first served basis No reservations Users are provided one hour of Public Access Computer use each day
8. atrons are charged a 25 00 court processing fee in addition to previously accrued fees Overdue Fines 10 cents per day per item on all materials except DVDs Videos and Interlibrary Loans with a maximum overdue fine of 2 80 per item plus notice fees Video DVD and ILL fines are 1 00 per item per day with a maximum overdue fine of 10 00 plus notice fees Lost or Damaged Items Lost and damaged items are charged at the current replacement cost plus a 2 50 processing fee Patron Restrictions while in the overdue process e The accounts of minors are linked to those of the responsible adult who signed their application a block on one account will cause all accounts associated all accounts for which the same adult is responsible to be blocked e If an overdue account has been turned over to the Payson Magistrate Court the fees must be paid at the court Overdue items should be returned to the library e A patron will be blocked from Public Internet Use Computers and no materials may be checked out if there are items more than 2 weeks overdue on their account if fines exceed 5 00 or if fines on an account are more than 3 months old e No materials will be checked out to patrons who owe fines at any of the other libraries in our county Six Week Hold Policy An item is placed on six week hold when e A patron believes an item checked out on their account was returned to the library library staff will check the shelf at the time
9. c Library will offer to secure the materials with the patron covering postage costs and any fees charged by the lending library e The Payson Public Library will loan and borrow materials from other AZNET members at no charge e Patrons are limited to 2 interlibrary loan requests each month Material Selection and De Selection The Payson Public Library takes great care in the maintenance of our circulating and reference collections We select materials for the use and enjoyment of its patrons and de select them as they become dated or unpopular If you would like to suggest a book for purchase please visit the front desk The Library Director is responsible for the selection and purchase of new materials for the collection Due to monetary constraints we are not able to purchase every title and will consider criteria such as popularity whether the work is accurate and current in the case of nonfiction the importance of the work aspects of diversity and fit for the collection and our community Donated items will be considered using the same criteria Donations to the Payson Public Library The Payson Public Library welcomes monetary donations and the donation of the materials listed below donation receipts for tax purposes are available upon request valuation of the items is the responsibility of the donor We accept e Books e Magazine Subscriptions please check with librarian first e Media including Audiobooks Videos DVD o
10. charge if it is available One hour passes can be purchased by nonresidents for 2 00 please ask for a guest pass at the reference desk Minors without library cards may not use the internet computers unless permission is granted in person by a parent or legal guardian Resource Access and Attainment Policy e The Payson Public Library is committed to working with public academic school and special libraries to help all county residents find the information they need and want and to attain that material e The Payson Public Library will be an active member of AZNET to facilitate the sharing of resources among libraries e The Payson Public Library will support the statewide database project that provides a broad range of topics available to all residents and to all public and K 12 public and charter school libraries e The Payson Public Library will support and participate in pilot projects allowing libraries to test new technologies to meet patron needs e The Payson Public Library will work with patrons at no charge to locate materials e The Payson Public Library will provide specific information on attaining material The Payson Public Library will offer several options to attain material including customer purchase of low cost materials library purchase of materials database and web sources print on demand and inter library loan e When materials can only be attained for a reasonable cost through inter library loan the Payson Publi
11. cting conversations within the library Cursing and other inappropriate language will not be tolerated Mobile phones may be used within the library if they are used courteously please turn your phone to vibrate or silent mode prior to entering the building If you must speak loudly please take your conversation to the lobby e The youth and teen rooms are intended for minors of appropriate age parents educators and for those seeking items from the collections housed within When school is out of session or minors are present seating in these areas is reserved for minors or those accompanying minors e You may bring both food and drink with you when you visit the library If you are using a computer open food or drink containers must be kept on the floor and away from library equipment e Children under the age of nine must not be left unaccompanied at the library when children are in a library program parents or guardians must remain within the building e Service Animals are welcome within the library all other pets must remain outside of the building e Restrooms may not be used for bathing shaving or for the washing of clothes or hair e Use of drugs alcohol or tobacco is not permitted e Gambling panhandling and soliciting is not permitted e Voyeurism or peeping exhibitionism or flashing and lewd or lascivious acts are prohibited and will be reported to the police e Bicycles skateboards scooters and roller skates may not be
12. e not always feasible at the time of query If your request will take some time to research your contact information will be taken and you will be contacted by a reference professional within one business day Library Services e Copy Machine 15 cents per side for copies in black and white 1 per side for copies in color e Fax 1 00 per page sent or received e Wi Fi Available Free sign in at the reference desk e Kids Computers These computers have preloaded games targeted for children ages 3 to 7 Kids computers do not connect to the Internet or printers Parents must supervise their children at all times e Notary service by appointment e Programs for children teens and adults Free e Study Rooms Free sign in at the podium near the reference desk e Spanish Language Collection e Homebound Program e Internet Computers To sign in on a Public use internet computer input your library card number and pin at any available station Internet access is free to all library patrons who have accounts in good standing Minors with library cards in good standing are also granted access to internet computers unless their parent or legal guardian requests this access be blocked To block your child from internet access at the Payson Public Library please speak with a staff member at the front desk Non resident patrons or patrons who do not have library cards in good standing may use the 15 minute express computer free of
13. he Library Meeting Room Wireless access is available 24 hours outside of the building THE PAYSON PUBLIC LIBRARY HAS FILTERS IN PLACE ON ALL INTERNET COMPUTERS HOWEVER THESE FILTERS ARE NOT FAIL PROOF THE PAYSON PUBLIC LIBRARY IS NOT RESPONSIBLE FOR INFORMATION OR IMAGES ACCESSED THROUGH OUR COMPUTERS If you have mistakenly navigated to a questionable site please turn off your monitor and ask a staff member for immediate assistance Library users access the Internet at their own risk LIBRARY STAFF WILL NOT BE RESPONSIBLE FOR THE LOSS OF PRIVACY DAMAGES OR LOSS OF INFORMATION CAUSED BY USE OF INTERNET SERVICES The staff of the Payson Public Library is happy to provide basic computer use advice to patrons using the Public Access Internet Computers as time allows Library Staff cannot handle computers or other devices that are not owned by the library Accessing WEB PROXY sites is not permitted Due to limited bandwidth access to streaming video and multi player RPG games may also be prohibited ACCESS TO OBSCENE PORNOGRAPHIC OR SEXUALLY EXPLICIT MATERIALS TO POST VIEW READ OR PRINT IS STRICTLY FORBIDDEN All users who access these types of materials will be banned from the library for a period of 30 days Upon a second occurrence the offending user will be trespassed for one year and permanently barred from internet access at the library Access to child pornography or to an obscene pornographic or sexually explicit site when there is
14. in person in the library by providing their library card and photo ID Children s accounts must be set up by a parent or legal guardian if the minor does not have ID All policies regarding this service are explained in the flyers provided when you sign up for a password You may only reserve items in the Payson Public Library s collection All other requests for materials in other libraries in Gila County or items outside of our county must be ordered through our interlibrary loan process Your library card will be required to check out any items reserved Payson Public Library Internet amp Public Use Services Policy In accordance with the mission of the Payson Public Library internet access is provided to library patrons for education research and entertainment The Library has no control over the information accessed through the Internet some of which may be inaccurate incomplete dated or offensive Users are responsible for critically evaluating the information they access Wi Fi Access amp Use If you have a laptop computer and prefer using a wireless internet connection you can do that now at the Payson Public Library The same guidelines that are in place for using the regular computers will apply to patrons using the wireless service Patrons who wish to use wireless access must agree to and sign the computer use policy at the podium near the reference desk Wireless access is also available for organizations using t
15. ms checked out from another library by the patron must be returned to that library by the patron Interlibrary Loan Procedure and Information If you want a book that is not in our collection you may request it from another library through interlibrary loan Lending period is determined by the Library loaning the item Request forms and assistance are available at the front desk The overdue process is the same as in house books except that fines are 1 00 per day for each day that the book is overdue We will contact you by phone when the item arrives and will hold it for 3 days at the front desk A processing fee of 3 00 will be charged for all items that are not picked up in 3 days Patrons are responsible for any damage to ILL materials they borrow and fees will be assessed by the lending library Digital Resources Research databases are available through the Arizona State Library and the Gila County Library District For more information on these valuable research tools please ask at the reference desk or go online to http www gcldaz org gila resources asp LearninGExpress Practice tests for jobs education amp Audio E books through One Click Digital are provided free of charge to all Gila County Library District card holders courtesy of the Gila County Library District To access digital audio book titles go to http gilaaz oneclickdigital com GJ ore Rules of Conduct e Please be mindful of those around you when condu
16. of notification e The patron has misplaced an item and would like extra time to find the item e A Patron is temporarily unable to return an item due to medical reasons or because of physical limitations snow lack of transportation etc e A media case was returned with missing parts and the part cannot be found Patrons may continue to use their account until the 6 week letter is sent informing them it is time to pay for items Before the letter is sent shelves are checked again for the missing item Items can be placed on hold until official legal notice has been sent after legal notice has been sent patrons are responsible to clear up their account immediately By this time items are 4 weeks overdue and 2 notices have been sent warning you of the problem A Patron is responsible for the fines accrued and notice fees up to the date that the hold is placed When placing a hold the fines will be calculated and a block placed on the patron s account stating the amount due so there is no confusion later It is the patron s responsibility once an item is placed on hold to continue looking for the items and to notify us of the status A letter is sent 6 weeks after the hold is placed The patron must then pay for or replace the item if it has not been found Patrons can no longer check out until this issue is resolved Fines are waived if the patron pays for the items and the associated processing fee If an item is lost a patron has the
17. option of either paying for the item or replacing it with a brand new copy of the identical item matching ISBN number replacement media DVD s CD s Audiobooks etc must be unopened and wrapped in its original packaging In addition to paying for or replacing an item a 2 50 processing fee will be charged There is a limit regarding the abuse of the six week hold policy A patron cannot place holds mote than 3 times per year Requests for Review It is the goal of the Payson Public Library to have a variety of materials available to meet the interest and educational needs of a diverse population Patrons who feel any item in the collection is objectionable and unsuitable for the library s collection must complete a Request for Review form available at any public service desk The request will be reviewed by the Library Director who will make the final decision on the matter and notify the requesting patron of the decision made A Request for Review form may only be submitted if the patron has read or viewed the item in its entirety Internet Access to Payson Public Library From Anywhere Access to the Payson Public Library s online card catalog is available at http catalog gila lib az us Flyers on using this part of our service are available at the front desk Anyone may view this site from any computer with Internet access Patrons wishing to view their account renew items or reserve items must set up their password
18. r VHS and Music e VHS Videos and Music on Cassette or Record will be accepted but not added to the library collection e Puzzles please no missing pieces e Unopened Craft Supplies MOST ITEMS DONATED TO THE LIBRARY ARE NOT ADDED TO THE CIRCULATING COLLECTION ITEMS NOT SELECTED FOR ADDITION TO THE COLLECTION WILL BE GIVEN TO THE FRIENDS OF THE PAYSON PUBLIC LIBRARY FOR SALE IN THE LIBRARY BOOKSTORE THE LIBRARY BOOKSTORE GENERATES FUNDS FOR VARIOUS LIBRARY ENDEAVORS INCLUDING FUNDING FOR THE PURCHASE OF NEW ITEMS FOR OUR COLLECTION THE LIBRARY NO LONGER ACCEPTS DONATIONS OF ART TOYS OR DECORATIONS PLEASE CONSIDER DONATING TO ONE OF THE MANY WORTHY CHARITABLE INSTITUTIONS IN TOWN Overdue Policy Overdue notices are generated when an item is seven days overdue Patrons are notified of overdue items by phone email or mail e When items are 1 week overdue patrons ate issued a first notice e When items are 2 weeks overdue patrons are issued a second notice charged 1 00 in addition to previously accrued fees and the account is blocked until such time the issue has been resolved e When items are 4 weeks overdue patrons are issued a final and official notice they are charged 2 50 in addition to previously accrued fees e When items are 6 weeks overdue and the patron account has accumulated charges in excess of 25 00 paperwork will be turned over to the Payson Magistrate Court and legal action will be taken P
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