Home

hp LaserJet 1320 series printer - LPT Home Page

Contents

1. TIERE 7 Slide the right tab to the right and leave the tab in this position throughout the procedure TAA Wf I 56 Chapter 4 Maintenance ENWW 8 Slide the pickup roller assembly to the right and remove the left end cap ENWW Changing the pickup roller 57 10 Insert the left side of the new pickup roller into the left slot 1 and insert the right side with notches in the shaft into the right slot 2 His A 7 11 Rotate the shaft until the notches engage and the shaft clicks into place 12 Place the end cap over the shaft on th
2. 2 1 2 SL1 SL2 Door Tray 2 Tray 1 Main motor switch pickup solenoid pickup solenoid Figure 7 7 Circuit diagram 2 of 2 ENWW Troubleshooting tools and reference diagrams 195 Solenoids Figure 7 8 Solenoids 1 Duplex solenoid 2 Tray 1 pickup solenoid 3 Tray 2 pickup solenoid 196 Chapter 7 Troubleshooting ENWW Switches and sensors Figure 7 9 Switches and sensors 1 Interlock switch 2 Delivery sensor 3 Top of page sensor ENWW Troubleshooting tools and reference diagrams 197 Rollers and pads Figure 7 10 Rollers and pads 1 Transfer roller 2 Pressure roller 3 Pickup roller 4 Separation pad 198 Chapter 7 Troubleshooting ENWW Parts and diagrams Chapter contents ENWW Chapter Content A AQ Ordering parts and supplies essere ennemi nnne 200 FACS ERU a RM ERES 200 Related documentation and software nennen nnne 200 SUD rp E 200 Consumables and accessorles eene nenne n sensn rans nnns 201 Assembly Jocattons sse eee 204 COVO S testate eege 208 Internal assembles mene nnn nennen nn nene nne nr nnns nennen 210 Chapter contents 199 Ordering parts and supplies Parts Order replacement parts from the following Web sites h30074 www3 hp com csn aux srvcdlvry epdo default ePDOLogin asp technicians h20141 www2 hp com hpparts customers Related documentation and software
3. 174 Output DIM pue 177 Straight through output path 22 ec cece Ea E 178 Automatic two sided printing duplexing path 180 Functional checks ricette pacti DEE ENEE ad ce TREE eee ER Eee EE Ra eee ERR E C Pe 184 ENGI SS cea cate c M 184 Printing an engine test tien teed eed eee rte ek ee eR ka keiten OF Half self test functional check 184 To perform a half self test check 185 To perform other checks ssssssssssssssssssssssseseeee eere nennen nennen nennen 185 Drum rotation functional check nennen nennen 186 Heating element Check cnt in reae rra rr pad ade v ra cde Ra AAR 187 High voltage contacts CHECK ccccccseseccecteecceceheseececceenscceeeteecsccenstaccceeesteceeeseadsetesedaceeetteees 188 To check the print cartridge contacts ssssssse eem 188 To check the high voltage connector assembly ssssssseeen 188 Chapter contents 141 Wired network setup problemsolving esses nennen nennen 189 NVRAM initlalizatiori iiec ett separe spice dee ete vae aee uvas 190 elle RE 191 Troubleshooting tools and reference dagrams enn 192 Repetitive image defects niei eere ee itm ere ee be Tet Pede Us 192 General timing chart ct ocean eet edie ia eb tp tbe bu b ev Web lee ua dete ce betwee dev een 193 Ee lu BEE 194 Ee EE Switches and EHS ed ei nme BIB 197 Rollers and padS ai n ote Ett bee cu qe ume
4. isse tette ftti 211 Internal components 2 of A 213 Internal components 3 of A 215 Internal components 4 of A 217 EGU assembly iro lem eite ittis ne ite niis 219 Duplex drive assembly ennt trennen aene dea pense 221 Top output bin gear assembhy eters eeeteeeeeteteeeeeetieeeeeteeeeetneeee 223 Tray 2 assembly ct Seco tl ob Sae tee eee pl Picea a bo dete ks 225 Biel EE 227 Alphabetical parts llst ni edet tere reir 228 Numerical parts list 5 1i tare rn eed a tee ai edt lote e den te 232 vii viii ENWW ENWW List of figures Figure 1 1 Figure 1 2 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Figure 5 8 Figure 5 9 Figure 5 10 Figure 5 11 Figure 5 12 Figure 5 13 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 6 6 Figure 6 7 Figure 6 8 Figure 6 9 Figure 6 10 Figure 6 11 Figure 6 12 Figure 6 13 Figure 6 14 Figure 6 15 Figure 6 16 Figure 6 17 Figure 6 18 Figure 6 19 Figure 6 20 Figure 6 21 Figure 6 22 Figure 6 23 Figure 6 24 Figure 6 25 Figure 6 26 Front right Sid Vi ws E 3 Rear lett Side View bie a eA ee ee b ete e t a eee 3 USB cometi eonen i e mo e pu te boe 23 Parallel connection sede eed erit pet d eie een a e e a enden 23 ELE e ET 23 Wireless connection infrastructure mode 24 Wireless connect
5. sssessessssssss 8 Electrical specifications HP LaserJet 1320n printer sssssss 8 Electrical specifications HP LaserJet 1320nw printer eeeeeeeeeeeeeeees 9 Acoustic emissions HP LaserJet 1160 printer sseeeeeeeeeees 9 Acoustic emissions HP LaserJet 1320 Series printer 9 Environmental Specifications cccccccceeeeceeeececeeceeeceeeeeeeeeeeseeeeeccunaeeeeeeeeees 10 Available printer drivers ccccceceeeeeeeecceeeeeeeseaeaeeeeeeesesscneeeeeesessncuaeeeteees 26 Light status legend AER 33 Control panel light MESSAGE ssssessse eem nenne 33 Sequence of operaton eene 70 POWEF ONiISEQUEN CO EE 70 Basic troubleshooting sssssssssseseeeeenm eene 143 Solving print paper feed problem 148 Light status legend 22 e ie Ee pu uae ees Ee gea pa e P a bed ee ode 152 Control panel light message 152 Fatal error secondary messages 158 Accessory error secondary messages 161 PS ertOrS de etis dcos e ete scene ete uter be orte sen Tele oat teh 162 Solving print image quality Droblems m 164 Repetitive image defects eter eed nde RR EEN Ae 192 Technical support Web sites sssssssssssseseeeeme 200 Assembly locations 1 of 2 emen 205 Assembly locations 2 of 2 emen 207 go c eaa 209 Internal components 1 of 4
6. 2004 Copyright Hewlett Packard Development Company L P www hp com support j 1160 www hp com support j 1320 Q5927 90901
7. INE GND 3 s gt 43 3V i iS rj p 3 3V 7 43 3V utertFluietim gd SIN peeo A TAG2 COIL B a i 101M 24V Duplexing solenoid EIST DUPSLON Tray 2 paper out Tray 2 pick up solenoid J1203F J1203M realen OPTSNS rale GND GL LEDDRV Tray 2 J1202F J1202M driver PCA NIN OPTSLON J1201M Jemp J211M F GND zl DUPSLON jaja 24V NA J1206D To Zenn msns To J1205D 43 8V 5 PISNS ole WDSNS 9 94 ECU bro GND 24V 0 Wa nq G E TeTs TeTe 2 Hl J1206F J1205F HP LaserJet 1320 Series printers only Circuit diagram 1 of 2 194 Chapter 7 Troubleshooting ENWW 3 2 1 Tray 2 I ws Fan paper out Delivery Hi Fuser motor detection sensor estection sensor Zut FM1 123 D HH HH l Jeoor h p 3 J204F I l2 3 J102F i 2 8 J205F HI J209M fH 2 3 J204M f 2 3 J102M fi 2 3 J205M 2 2 22 8 2E A ER EX Ss KE FANON 8 H Test print C switch SW201 ECU ese TR DV i PR i a gt Q C reco 3 gt J101M ER 9207M EI a J101F a Ai 3207F
8. Order documentation and software from the companies listed in the following table some documentation and software is available at the following Web sites Table 8 1 Technical support Web sites HP Customer Care Online www hp com support Software drivers support documentation and answers to frequently asked questions HP Technical Training education itrc hp com Trainerll en US index jsp North America Classes and schedules Supplies Printer supplies are listed in this chapter Consumables are available directly from HP at the following numbers e US 800 538 8787 e Canada 800 387 3154 in Toronto 416 671 8383 e United Kingdom 0734 441212 e Germany 0130 3322 Contact your local HP Parts Coordinator for other local phone numbers 200 Chapter 8 Parts and diagrams ENWW Consumables and accessories Print cartridges UltraPrecise print 2 500 page print Q5949A Q5949A cartridge cartridge for the HP LaserJet 1160 printer UltraPrecise print 2 500 page print Q5949A Q5949A cartridge cartridge for the HP LaserJet 1320 Series printer UltraPrecise print 6 000 page print Q5949X Q5949X cartridge cartridge for the HP LaserJet 1320 Series printer Pickup roller Tray 2 pickup roller RL1 0540 000CN RL1 0540 000CN Separation pad Separation pad for RM1 1298 000CN RM1 1298 000CN 250 sheet feeder Tray 2 Tray 2 for HP LaserJet RM1 1322 000CN RM1 1322 000CN 1160 printers Tray 2 Tray 2 for HP LaserJet RM1 1292 000
9. To open the embedded Web server A 44 Information tab m 45 SOTINGS TAD EE 45 Networking taD WEE 45 euis 46 Wireless ul ln e AMA 47 IEEE 802 71 b g standard EE 47 sepe 47 4 Maintenance Chapter COmtemts 49 Replacing the print Cartgge Aere 50 To replace the print Cartridge ccccceceecceceeeeeeeeecaeceeeeeeceeaaeceeeeeeneeceaeeeeeeeesenscnaeeeeeeeeteees 50 Cleaning the printer EE 51 Cleaning the print cartridge area eee etree teeters eee nese ee teeeeeetaeeeeeetiaeeeeeeenaa 51 Cleaning the printer media pat 53 Changing the pickup roler nnnm 54 Cleaning the pickup roller trt aa teen eund eat za cue s Red ep nde da t t 60 Changing the printer separation D 61 Cleaning the printer separation Da 65 5 Theory of operation Chapter contents tcc ettet e e td adt digesta d wan cao xeu uu ed deus 67 tee Ter ON m 68 Internal components ssri iinn sl denagauctaauas dae taba tede dn aka Dex cu e ada 69 ln Une EE 70 Engine control system 72 Laserscanner System asian ee EENS i ee eer ha ERE Ebene Ra Eine ch t Pickup feed delivery system 75 imagetormation Sy EE 77 6 Removal and replacement Chapter Contents reto iias a aE E E E sat ndings EE EES 81 inidgete tle e 82 Removal and replacement strategy sssssssssesssseeeeeee eene 82 ENWW ENWW E
10. disconnect one cable callout 5 Figure 6 50 Removing the tray 2 pickup solenoid 1 of 2 ENWW Main gear assembly tray 2 pickup solenoid 135 10 Remove one screw and then lift the solenoid off of the printer Figure 6 51 Removing the tray 2 pickup solenoid 2 of 2 136 Chapter 6 Removal and replacement ENWW Print cartridge door 1 Use a flat blade screwdriver to gently pry the cartridge door arm off of the print cartridge door CAUTION Be careful not to break the tabs Figure 6 52 Removing the print cartridge door 1 of 2 ENWW Print cartridge door 137 2 Remove two screws callout 2 Figure 6 53 Removing the print cartridge door 2 of 2 3 Lift the cartridge door assembly straight away from the printer 138 Chapter 6 Removal and replacement ENWW Wireless communications card fa ESD 1 Remove the left side cover see Left side cover 2 Release two tabs callout 1 that secure the wireless communications card to the interlock assembly wee w n ENWW Wireless communications card 139 3 Turn the card over and then disconnect one connector callout 2 140 Chapter 6 Removal and replacement ENWW Troubleshooting Chapter contents ENWW Chapter Content JA Basic troubleshooting 2 cti rre nacen idee Race t RP ne inddeecentazeess ERA e RR eu ade 143 Paper handling problems ssssssssssssssssssseeeeenere rre emer nn nnne nennen 146 Paper jai
11. port This is the base model It includes an IEEE 1284B parallel port and a universal serial bus USB port The printer includes the same features as HP LaserJet 1320 with an internal HP Jetdirect network port instead of the IEEE 1284B parallel port This printer includes the same features as HP LaserJet 1320n and adds a 250 sheet input tray This printer includes the same features as HP LaserJet 1320t and adds integrated 802 11b g wireless connectivity NOTE For more information about this product see the HP LaserJet 1320nw wireless printer user guide ENWW Figure 1 1 Figure 1 2 ENWW HP LaserJet 1160 and HP LaserJet 1320 Series printers base models kv 59 C 9 73 C Ge Front right side view c OO JO Oo P Gab A Wireless light HP LaserJet 1320nw printer only Toner light Attention light Ready light Go button and light Cancel button Output bin Media support Print cartridge door Single sheet priority input slot tray 1 Main input tray tray 2 On off switch Rear left side view OO Om P ob N Straight through output door Power receptacle Automatic two sided printing media size selector USB port Parallel port HP LaserJet 1160 and HP LaserJet 1320 printers Internal HP Jetdirect network port HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers Rear automatic two sided path door Jam clearing levers Printer configurations 3 Feature
12. 000CN ENWW Assembly locations 205 Assembly locations 2 of 2 Figure 8 2 ENWW 206 Chapter 8 Parts and diagrams ENWW Table 8 3 Assembly locations 2 of 2 Main gear assembly RM1 1299 000CN B3 Duplexer HPLJ 1320 RM1 1313 000CN Fuser 110 127 V RM1 2325 000CN Fuser 220 240 V RM1 2326 000CN Assembly locations 207 Covers N 3 N vc XS eR HPLJ 1320 Covers Figure 8 3 ENWW 208 Chapter8 Parts and diagrams Table 8 4 Covers ENWW Covers 209 Internal assemblies HPLJ 1320 HPLJ 1320 Internal components 1 of 4 Figure 8 4 ENWW 210 Chapter 8 Parts and diagrams ENWW Table 8 5 Internal components 1 of 4 not Formatter HP LaserJet 1160 printer Q3698 67901 shown not Formatter HP LaserJet 1320 base and Q3696 67901 shown 1320n printers not Formatter HP LaserJet 1320tn printer Q3990 67901 shown not Formatter HP LaserJet 1320nw printer Q3697 67901 shown Internal assemblies 211 V 1 6 SW301 31611 HPLJ 1660 HPLJ 1920 e 5 HPLJ 1320 HPLJ 1320 g 27 A LN HPLJ 1660 HPLJ 1320 22 25 Figure 8 5 Internal components 2 of 4 212 Chapter 8 Parts and di
13. 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 CNS13438 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name HP LaserJet 1160 printer or the product number Q5933A Boise Idaho 83714 USA 30 April 2004 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manage
14. 232 Chapter8 Parts and diagrams Formatter HP LaserJet 1320 base and 1320n Table 8 5 on page 211 printers Solenoid SL3 HPLJ 1320 Table 8 5 on page 211 ENWW ENWW Table 8 15 Numerical parts list continued Part number RM1 1242 000CN RM1 1243 000CN RM1 1243 000CN RM1 1249 000CN RM1 1262 000CN RM1 1281 000CN RM1 1281 000CN RM1 1283 000CN RM1 1286 000CN RM1 1292 000CN RM1 1292 000CN RM1 1293 000CN RM1 1294 000CN RM1 1298 000CN RM1 1299 000CN RM1 1299 000CN RM1 1300 000CN RM1 1301 000CN RM1 1302 000CN RM1 1302 000CN RM1 1302 000CN RM1 1303 000CN RM1 1304 000CN RM1 1305 000CN RM1 1305 000CN RM1 1305 000CN RM1 1306 000CN RM1 1307 000CN RM1 1308 000CN RM1 1311 000CN RM1 1312 000CN RM1 1313 000CN Duplex drive assembly HP LaserJet 1320 Series printers Gear assembly top output bin HP LaserJet 1160 printers Table and page Table 8 9 on page 219 Table 8 6 on page 213 Table 8 9 on page 219 Table 8 8 on page 217 Table 8 6 on page 213 Table 8 2 on page 205 Table 8 7 on page 215 Table 8 7 on page 215 Table 8 5 on page 211 Table 8 4 on page 209 Table 8 12 on page 225 Table 8 12 on page 225 Table 8 12 on page 225 Table 8 12 on page 225 Table 8 3 on page 207 Table 8 5 on page 211 Table 8 9 on page 219 Table 8 5 on page 211 Table 8 2 on page 205 Table 8 5 on page 211 Table 8 10 on page 221 Tab
15. 5 7 Image formation system and described in the following sections Electrostatic latent image formation block lt Paper path 4 Rotational direction of the drum i 1 EE EE jj Wieeofee tenes sees Image formation system Step 1 Primary charging Dc and ac biases are applied to the primary charging roller which transfers a uniform negative potential to the photosensitive drum Primary charging roller Primary charging Step 2 Laser beam exposure The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum An electrostatic latent image is formed on the drum where negative charges were neutralized Image formation system 77 NOTE Figure 5 9 Figure 5 10 Step 3 Developing The developing cylinder comes in contact with the photosensitive drum to deposit toner onto the electrostatic latent image The charges on the exposed area of the drum are shown as positive in Figure 5 9 Developing The charges are actually negative but they are more positive than the charges on the developing cylinder Blade Stirrer Developing cylinder E bias Developing Toner acquires a negative charge through friction from the developing cylinder and the blade When the negatively charged toner comes in contact with the drum the toner adheres to the electrostatic latent image The image on the drum becomes visible because of the toner Step 4 Transfer The tran
16. 8 6 on page 213 Shutter link assembly HPLJ 1320 RM1 1321 000CN Table 8 6 on page 213 Size change assembly RM1 1318 000CN Table 8 13 on page Solenoid SL1 tray 2 pickup Table 8 8 on page 217 Solenoid SL3 HPLJ 1320 Table 8 5 on page 211 Spring compression Table 8 5 on page 211 Spring compression tag Table 8 6 on page 213 N N N N RN 230 Chapter 8 Parts and diagrams ENWW Table 8 14 Alphabetical parts list continued Tag arm Table 8 6 on page 213 Tray 2 HPLJ 1160 Table 8 4 on page 209 Tray 2 HPLJ 1320 Table 8 4 on page 209 Tray 2 HPLJ 1160 RM1 1322 000CN Table 8 12 on page 225 Tray 2 HPLJ 1320 RM1 1292 000CN Table 8 12 on page 225 Tray 2 body assembly RM1 1294 000CN Table 8 12 on page 225 Tray 2 cover assembly HPLJ 1160 RM1 1323 000CN Table 8 12 on page 225 Tray 2 cover assembly HPLJ 1320 RM1 1293 000CN Table 8 12 on page 225 ENWW Alphabetical parts list 231 Numerical parts list Table 8 15 Numerical parts list Part number Contained in fuser Q3696 67901 Q3697 67901 Q3698 67901 Q3990 67901 RB2 2895 000CN RB2 2896 000CN RC1 3470 000CN RC1 3472 000CN RC1 3537 000CN RC1 3544 000CN RC1 3550 000CN RC1 3551 000CN RC1 3665 000CN RC1 3705 000CN RC1 3728 000CN RC1 3731 000CN RC1 3800 000CN RC1 3801 000CN RC1 3812 000CN RC1 3814 000CN RC1 3819 000CN RK2 0418 000CN RK2 0420 000CN RK2 0424 000CN RK2 0428 000CN RL1 0527 000CN RL1 0540 000CN RM1 1242 000CN
17. ERA ve MR D OR iA 6 Merory specifICatlOris EE 7 Port avallability TEE 7 Electrical specifications A 8 eene Ee je EE 9 Environmental specifications sssssssssssssesseeeeeeee ne ennemis 10 Print media specifications nssssritidennnine ninna aa aa enne ennt nennen 11 Supported media SIZES ener nnr innen nsn nnns 11 Hewlett Packard limited warranty statement ccc cee eeceeeeeeeeneee erect eeaeeeeeeeeaaeeeeeeenaeeeeeeenaas 12 Hewlett Packard software license agreement ssssssssseeene ene 13 Print cartridge limited warranty nescis iann 14 HP LaserJet printing supplies sssesssssesseseeneeneneeneennn nennen nnns 15 Declaration of Conformity statements ssssssssssseeneeeeeeenen mene 16 Country region specific safety statements sssssssssesseeeene nennen 18 Laser safety statement ssssssssssssseseseeneeeneenenen nemen nennen nennen eren 18 Canadian DOC regulations orae pee e eid cea Rae 18 Korean EMI statement ee eret nennen neret eren 18 Laser statement tor Finland etienne rere tern ether kk e need o eai iet ERR e ae Re Nee 19 2 Installation Chapter coritents erint rre dun dee eene re oe EE ate nd aa diate a ER E gue erus 21 Operating environment ssssssssssesesseeeeeeeeenen nennen enne eterne nennen enne nennen 22 Petteng SEENEN EREECHEN 23 Secum 25 Supported operating systems ccccceeececcee ee
18. ME 146 Print is skewed crooked eene 146 More than one sheet of media feeds through the printer at one time 146 Printer does not pull media from the media input tray sesesssssss 147 Printer curled the media eret tete eai nre Pe e de Y in 147 Printed media does not exit to the correct path ssssssssssssseeee 147 Print jobs extremely SlQW rire ixi RETI RRRRE Eo RR RRERIP ERR RETIRER E 147 Paper path troubleshooting nennen rennen nnns 148 Solving print paper feed Problems nennen 148 Printed page is different than what appeared on screen 2 cccceceeeeeeeeeeeeeeeeeeeeeteteeeeeenneaees 150 Garbled incorrect or incomplete text 150 Missing graphics or text or blank pages sseem eme 150 Page format is different than on another printer sss 151 Graphics QUALITY eR ES status light Pater mE 152 Fatal error secondary MESSAGES ccc ecccecenteesceceeeesscedecersecnecenesuceecenetenedcceeegecdecertencendensenseds 158 Accessory error secondary messages 161 Troubleshooting postscript PS errors ssssseeeeenm emnes 162 Image troubleshootimng crt bacio tede deceased benedi ue erga 163 Print cartidge problemi 2 tre e ern e eren eileen 163 Solving image quality problems sss emm enm enne 163 Clearing Ru 172 Printcartridge area Ae larem E
19. Print cartridge problems crede eere AANEREN 163 Solving image quality problems seems 163 CIGANING JANIS ence ates E E E duces faq E E T OE 172 Print Cartridge area ERE An leit 174 eres 177 Straight through output path ssssssssssseses eene nnne 178 Automatic two sided printing duplexing path 180 Riede Ier cou 184 us Lu 184 Printing an engine Test d OF Half self test functional check 184 To perform a half self test check nennen nnne 185 TO Meteo ere CET 185 Drum rotation functional check ssssssssse eene eene 186 Heating element bech iiid ipee dece dee e EE DRE HERRERA RICE ERE PCR ERRARE RATER ERA EG 187 High voltage contacts check 188 To check the print cartridge contacts ssssssse enne 188 To check the high voltage connector assembly ee eeecceeeeeeeeeeeeeeeteeeeeeetaeeeeeetaeeeeeeeaaes 188 Wired network setup problemsolving sssssssseseseeneneeee eene 189 NVRAM mmalzatpon nemen nemen nennen enne nennen enn 190 EI B OT Troubleshooting tools and reference dagrams eene 192 Repetitive image defects otn Lese ederet e det ecce Eee denen coe d eaa cde 192 COneralll imng CMAN e 193 let e Tel 194 SONO ENEE Switclies and E EE 197 RROMGnS ue Mel EE 198 8 Parts and diagrams Chapter Comtemts ss aicsin anaa a a a ae Ma Rasen nene Rede napi pei be
20. Status light patterns 157 Fatal error secondary messages If the printer has a fatal error press and hold the Go button to see a secondary error message Table 7 5 Fatal error secondary messages Message Engine error The formatter Unplug the printer and and engine are not then plug it back in communicating Reseat the formatter cable in the ECU If the error persists replace the formatter If after replacing the formatter the error persists replace the ECU Laser scanner error The Check the laser scanner laser scanner has a malfunction cable connections If the error persists replace the laser scanner 158 Chapter 7 Troubleshooting ENWW Table 7 5 Fatal error secondary messages continued Beam error Check the laser scanner cable connections If the error persists replace the laser scanner Motor error Check the motor cable connections If the error persists replace the motor Fuser error The fuser has a Unplug the printer for at malfunction least ten minutes Verify that the fuser connector and thermistor connector are both firmly seated in the ECU Perform a heating element resistance check If the resistance readings are correct but the error persists replace the fuser ENWW Fatal error secondary messages 159 Table 7 5 Fatal error secondary messages continued Message General fatal error Turn the printer off and then tu
21. To cancel the current job press the Cancet button ENWW Table 3 2 Control panel light message continued Light status State of the printer Action Job Cancel Manual Feed or Continuable Error This state can occur in the following circumstances Manual feed Input tray is empty General continuable error Memory configuration error Personality job related error Attention This state can occur in the following circumstances Input tray is empty Door is open Jam Misfeed from a tray ENWW Pressing the Go button has no effect After the cancellation process is complete the printer returns to the Ready state To recover from the error and print whatever data is possible press the Go button If the recovery is successful the printer goes to the Processing Data state and completes the job If the recovery is unsuccessful the printer returns to the Continuable Error state To reset the printer after a jam press the Go button You might need to clear the error manually and press the Go button or close the top cover If the error persists the printer returns to the Attention state Status light patterns 35 Table 3 2 Control panel light message continued Light status State of the printer Action Fatal Error Accessory Error HP LaserJet 1320 Series printer only Cleaning Page The cleaning page feature is not available through the con
22. a ra dat de 132 Main gear assembly tray 2 pickup solenoid ee eee eeennee cece eee eee eeeeaaeeeeeeeaeeeeeeenaeeeeeeeaas 133 Print Cartrid Ce EE 137 Wireless communications Card 139 7 Troubleshooting Chapter Content A AA e Eed ee E e e DEE 143 Paper handling problems A 146 Paper jain EU 146 Print is skewed crooked 2 oret re ERREUR ed NEE eats 146 More than one sheet of media feeds through the printer at one time 146 Printer does not pull media from the media input tray eessecceeceeeeeeeeeeeeeeeeees 147 Printer curled the media dee egene Nee dee aia aa 147 Printed media does not exit to the correct path ssssssssssssssseeee 147 Printiob is KE EE 147 Paper path Troubleshbooting eene eren erret 148 Solving print paper feed Droblems nennen 148 Printed page is different than what appeared on screen 2 ccceececeeeeeeeeeeceeeeeeeeeeteeteesentaees 150 Garbled incorrect or incomplete text 150 Missing graphics or text or blank pages ssseeeeenm emm 150 Page format is different than on another printer sss 151 Graphics Quality PE EO Status light patterns euscar ae aerarii Eea nennen ener nnne 152 Fatal error secondary messages 158 Accessory error secondary messages 161 Troubleshooting postscript PS errors esssssseee emnes 162 Image Troublesbootinmg een ener nnne enn nnne 163 vi
23. hp com support lj1160 or http www hp com support lj1320 for current information 10 Chapter 1 Product Information ENWW Print media specifications CAUTION ENWW HP LaserJet printers produce excellent print quality The printer accepts a variety of print media such as cut sheet paper including recycled paper envelopes labels transparencies and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality The printer can use a variety of paper and other print media in accordance with the guidelines in this guide Media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the printer requiring repair For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of incorrect handling unacceptable temperature and humidity levels or other variables over which HP has no control Before you purchase a large quantity of media make sure that it meets the requirements specified in this user guide and in HP LaserJet Printer Family Media Guide The guidelines can be downloaded from http www
24. improved text 250 sheet enclosed input tray tray 2 Single sheet priority input slot tray 1 Optional additional 250 sheet input tray tray 3 is available Automatic two sided duplex printing 4 Chapter 1 Product Information ENWW e EconoMode saves toner e The ability to print watermarks booklets and multiple pages per sheet N up and to print the first page on different media from the remainder of the document e 16 MB RAM e Memory is upgradeable to 144 MB e 2 500 or 6 000 page print cartridge e PCL 6 PCL 5e and HP postscript Level 2 emulation printer automatically determines and switches to the appropriate language e Compatible with USB 2 0 specifications e EEE 1284B parallel port e Windows 98 Windows Me Windows NT parallel network and printer driver only Windows 2000 Windows Server 2003 printer driver only Windows XP 32 bit Windows XP 64 bit printer driver only e Mac OS 9 1 and later printer driver only e Mac OS XV10 1 printer driver only V10 2 and later e Power switch e HP Toolbox provides printer status information troubleshooting information and configuration information e 46 HP PCL fonts e 35 HP postscript fonts HP LaserJet 1320n printer e The HP LaserJet 1320n printer includes all of the features of the HP LaserJet 1320 printer e The HP LaserJet 1320n printer substitutes an internal HP Jetdirect network port for the IEEE 1284B parallel port found on HP LaserJet 1320 pri
25. in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Using controls making adjustments or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM Korean EMI statement ASA erum Ba 22 0 7 2 2 ugj goz Arse PS AFM FAAS AAHS BE ue AYAH MSS leit 18 Chapter 1 Product Information ENWW Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1160 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k y
26. oe seiq Bui amp ieuo Arewid GL6Sd 10sues Aawer ZL6Sd 10sues eBed jo do LIS prouejos dnyoid z Aea LW 401000 ure J0joui jeuueos 1ese LIN Jojow uey LH 1e1eou Jasny General t hart iming c Figure 7 5 193 Troubleshooting tools and reference diagrams ENWW Figure 7 6 Circuit diagram 6 4 detection sensor Laser scanner Display uni FFC Tray 1 Top of page Paper width paper out detection detection detection sensor sensor sensor COILA Memory tag COILB ls J2100 J1614F HF 2 3 4 8 e 7 l Sets TF fs 4 5 6 jsp oo d DN eE i up uou l a J1608 i a pp i Tj sv TJ GND 5 Ae J201 GND DCOM re TAG1 os Jnpes lo S mes VDOP n A GND 24 x GND DCOM Lk amp DEC o 2 au GND DCOM Ld 2 CNTO CNT2 le ONT e CNT1 le 2 CNT2 CNTO m BDI Ed EI X GND 5 n 2 BDO Formatter gr Sau ye RESET JE sc J1610F Lean pra SCLK fel GND E un vlo DEC T GND S JE GND 3 awa ACC z SET 24V ko 2 GND S
27. of paper by curving it into an upside down u shape do not fan the paper this can effectively decrease multifeeds Also try turning the paper around to feed the opposite end first or use a different type of paper Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Media Guide Do not allow more than 125 sheets of 20 Ib 75 g m bond weight paper less for heavier paper to fill the top output bin Check the sensors to make sure that none of them are jammed Replace sensors as needed Do not re use media Paper path troubleshooting 149 Printed page is different than what appeared on screen Choose the item that best describes the problem Garbled incorrect or incomplete text Missing graphics or text or blank pages Page format is different than on another printer Graphics quality Garbled incorrect or incomplete text The wrong printer driver might have been selected when the software was installed Make sure that the HP LaserJet 1160 or HP LaserJet 1320 printer driver is selected in the printer Properties If a specific file prints garbled text there might be a problem with that specific file If a specific application prints garbled text there might be a problem with that application Make sure that the appropriate printer driver is selected There might be a problem with your software application Try printing from another software application The para
28. printer or Q2485A Top face down output bin 125 sheets of regular weight 75 g m 20 Ib paper capacity Minimum media size 76 x 127 mm 3x 5 inches Media weight Output bin 60 to 105 g m 16 to 28 Ib Straight through media path 60 to 163 g m 16 to 43 Ib 6 Chapter 1 Product Information ENWW ENWW Table 1 3 Printer capacities and ratings continued Memory upgrade One DIMM slot available for a 16 32 64 or 128 MB RAM DIMM HP LaserJet 1320 Series printer only Print resolution 1200 dpi HP LaserJet 1320 Series printer only This setting uses ProRes 1200 to provide fine line detail at 1200 x 1200 dpi 1200 effective dpi This setting provides 1200 dpi effective output quality using FastRes 1200 600 dpi This setting provides 600 x 600 dpi output with Resolution Enhancement technology REt for improved text Duty cycle 10 000 single sided pages per month maximum 1 000 single sided pages per month average HP postscript HPLJ 1320 Level 2 emulation Memory specifications Table 1 4 Memory Memory upgrade 100 pin 66 MHz minimum speed Port availability Table 1 5 Port availability Compatible with USB 2 0 specifications Network RJ 45 Ethernet 10 100 HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers only Wireless 802 11b g HP LaserJet 1320nw printer only Parallel e EEE 1284B receptacle HP LaserJet 1160 and e Set host computer to ECP HP Laser
29. the I O timeout setting Resets Return all of the printer settings to the factory default settings Network window NOTE This option is only available for the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers When you click the Network link on the Advanced Printer Settings page a new window opens Use this section to configure network settings ENWW Using the HP Toolbox 43 Using the embedded Web server NOTE NOTE 44 The embedded Web server can be directly accessed on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP Toolbox Following are the main differences between using the embedded Web server and using the HP Toolbox e You do not have to install any software on the computer You only need a supported Web browser To use the embedded Web server you must have Microsoft Internet Explorer 5 5 or later or Netscape Navigator 4 75 or later e The embedded Web server is available in English only e The embedded Web server does not provide e mail or status alerts Use the embedded Web server to view printer and network status and to manage printing functions from your computer instead of from the printer control panel The following are examples of what you can do using the embedded Web server e View printer status information e View and print internal pages e Determine
30. the print cartridge to see if it has been disassembled or refilled Inspect the print cartridge to see if toner is leaking through worn seals Check the surface of the photosensitive drum in the cartridge to see if it has been damaged or scratched Touching the drum contaminates the photosensitive surface and can cause spotting and image defects Blurred areas on printed pages indicate that the photosensitive drum in the cartridge has been overexposed to light Because overexposure to light causes permanent damage to the photosensitive drum the cartridge should be replaced NOTE A standard capacity print cartridge weighs approximately 765 grams 1 69 Ib when full and approximately 675 grams 1 49 Ib when empty An extra capacity print cartridge weighs approximately 986 grams 2 17 Ib when full and approximately 766 grams 1 69 Ib when empty These values are subject to change without notice To redistribute toner in the print cartridge Before installing a new print cartridge or when toner begins to run low redistribute the toner by rotating the cartridge back and forth five or six times Solving image quality problems Use the following tables to help solve problems with printed pages If the problem occurs when printing see Table 7 8 Solving print image quality problems Also see Table 7 2 Solving print paper feed problems ENWW Image troubleshooting 163 Solving print image quality prob
31. the remaining life for all supplies and order new ones e Set the size and type of media that is loaded in each tray e View and change tray configurations e View and change the printer default configuration settings e View and change network configuration The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based printer connections You do not have to have Internet access to open and use the embedded Web server However if you click a link in the Other Links area you must have Internet access in order to go to the site associated with the link To open the embedded Web server 1 In a supported Web browser type the IP address or hostname for the printer To find the IP address print a configuration page at the printer by pressing and holding Go for 5 seconds but less than 10 seconds After you open the URL you can bookmark it so that you can return to it quickly in the future 2 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Networking tab Click the tab that you want to view Chapter 3 Operation ENWW NOTE ENWW Information tab The Information tab consists of the following pages Device Status This page shows the printer status and shows the life remaining for HP supplies This page also shows product information such as the network name network
32. toner specks or smearing and jams To correct and prevent these types of problems you can clean the print cartridge area and the printer media path You do not have to clean the print cartridge area often However cleaning this area can improve the quality of your printed sheets 1 Open the print cartridge door and remove the print cartridge To prevent damage do not expose the print cartridge to light Cover the print cartridge to shield it from light Also do not touch the black sponge transfer roller inside the printer Touching the roller can damage the printer Cleaning the printer 51 2 Using a dry lint free cloth wipe any residue from the media path area and the print cartridge cavity 3 Replace the print cartridge and close the print cartridge door 4 Plug the power cord into the printer and then turn on the printer ENWW Chapter 4 Maintenance 52 Cleaning the printer media path If you are experiencing toner specks or dots on the printouts clean the printer media path This process uses a transparency to remove dust and toner from the media path Do not use bond or rough paper AQBbGc AQBbGc AaBbCc AGBDGC NOTE For best results use a sheet of transparency If you do not have any transparencies you can use copier grade paper 70 to 90 g m 18 to 24 Ib that has a smooth surface 1 Make sure that the printer is idle and the Ready light is on 2 Load t
33. until the main After LSTR the printer either returns to motor stops rotating STBY or if another print command was sent from the formatter enters INTR Power on sequence Table 5 2 Power on sequence LN NN Check sensors for residual media 5 Main motor initial drive 000000 motor initial drive n heater initial drive The fuser heater reaches a surface temperature of 100 degrees C 7 Laseriscannermotorinitial drive S motor initial drive 70 Chapter 5 Theory of operation ENWW Table 5 2 Power on sequence continued High voltage control Detect presence of a print cartridge Clean the transfer roller after the primary charging ac bias is turned on Failure abnormality check detect laser scanner failure fuser failure and open covers Communication with the memory tag ENWW Timing 71 Engine control system The engine control system coordinates all printer functions according to commands sent from the formatter It drives the laser scanner system the image formation system and the pickup feed delivery system The engine control system contains the following components e Dc controller e High voltage PCA LASER SCANNER ENGINE CONTROL SYSTEM SYSTEM KA maggao s ECU SE FORMATTER PICKUP FEED SYSTEM K Figure 5 3 Engine control system 72 Chapter 5 Theory of operation ENWW Circuit Fuser Fuser control e i Low voltage power Ac input ge p s
34. 000CN Table 8 6 on page 213 XB4 7300 809CN Table 8 6 on page 213 XB4 7400 805CN Table 8 12 on page 225 XB4 7401 005CN Table 8 5 on page 211 234 Chapter 8 Parts and diagrams ENWW Table 8 15 Numerical parts list continued XB4 7401 005CN Screw tapping truss head m4x10 Table 8 6 on page 213 XB4 7401 005CN Screw tapping truss head m4x10 Table 8 7 on page 215 ENWW Numerical parts list 235 236 Chapter 8 Parts and diagrams ENWW Index A accessories partnumbers 201 accessory error secondary messages 161 acoustic specifications 9 Advanced Printer Settings HP Toolbox 42 Alerts tab HP Toolbox 42 alignment troubleshooting 148 169 Attention light 32 automatic two sided printing path jams clearing 180 B back cover removing 87 background gray 166 black dots troubleshooting 165 170 blank pages 150 block diagram 68 Bluetooth wireless technology 47 browsers supported embedded Web server 26 HP Toolbox 40 Cc Canadian DOC regulations 18 Cancel button 32 cartridge area cleaning 51 removing jams 172 cartridge door removing 137 cartridges checking 163 drum rotation check 186 partnumbers 201 recycling 15 replacing 50 Toner light 32 37 warranty 14 characters misprinted 165 169 checks drum rotation 186 engine 184 half self test 184 heating element 187 high voltage power supply 188 circuit diagram 194 classes 200 ENWW cleaning high voltage connection points 188 high voltage contacts 188 me
35. 1 1299 000CN Table 8 5 on page 211 Motor dc RK2 0418 000CN Table 8 8 on page 217 Normal rotation drive assembly HPLJ 1320 RM1 1303 000CN Table 8 10 on page 221 Pickup gear assembly RM1 1301 000CN Table 8 5 on page 211 ENWW Alphabetical parts list 229 Table 8 14 Alphabetical parts list continued Power inlet switch cable assembly Table 8 8 on page 217 Rear cover assembly HPLJ 1160 Table 8 4 on page 209 Rear cover assembly HPLJ 1320 Table 8 4 on page 209 Registration assembly Table 8 2 on page 205 Registration assembly Table 8 7 on page 215 Retaining assembly Table 8 5 on page 211 Reverse rotation drive assembly HPLJ 1320 RM1 1304 000CN Table 8 10 on page Roller pickup Table 8 5 on page 211 Roller pickup idler Table 8 5 on page 211 Roller top output bin Table 8 5 on page 211 Roller transfer Table 8 7 on page 215 Screw m4x8 XB4 7400 805CN Table 8 12 on page 225 Screw RS m3x6 Table 8 5 on page 211 Screw RS m3x8 Table 8 5 on page 211 Screw RS m3x8 Table 8 6 on page 213 Screw tap binding Table 8 6 on page 213 Screw tapping truss head m4x10 Table 8 5 on page 211 Screw tapping truss head m4x10 Table 8 6 on page 213 Screw tapping truss head m4x10 Table 8 7 on page 215 Screw TP m3x6 Table 8 5 on page 211 Screw TP m3x6 Table 8 6 on page 213 Sensor assembly top Table 8 7 on page 215 Separation pad assembly RM1 1298 000CN Table 8 12 on page 225 Shutter link assembly HPLJ 1160 RM1 1464 000CN Table
36. 10 Blue Ee ee IT 11 Supported media sizes ener nnns nennen nennen 11 Hewlett Packard limited warranty statement enn 12 Hewlett Packard software license agreement sss nennen 13 Print cartridge limited warranty 5 prote ctt Deae dE dc tub ce Ed gud 14 HP LaserJet printing supplies sss emere nnns 15 Declaration of Conformity statements sssssssssseseeeeeeenen emen 16 Country region specific safety statements sssssssssseeeeeneeeen nennen 18 Laser safety statemient diae ro terit dead Ret quaa e Rae EN TA a RE c ERR ae cdm a Ee 18 Canadian DOC regulations eene ener enne 18 Korean EMI statement soto ener neue detta eene MARS d 18 Laser statement for Finland A dG Chapter contents 1 Printer configurations The HP LaserJet 1160 printer is only available in the base configuration The HP LaserJet 1320 Series printer is available in several configurations The letters that follow the printer name indicate the differences between the configurations Each letter refers to a specific feature Use the information in this section to determine which features your model has Table 1 1 Feature designations for HP LaserJet 1320 Series printers Printer Model HP LaserJet 1160 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw 2 Chapter 1 Product Information This is the base model It includes an IEEE 1284B parallel port and a universal serial bus USB
37. 16 Pull the fuser out of the printer at an angle so that the delivery roller shaft clears the hole callout 12 in the chassis y Figure 6 33 Removing the fuser 10 of 10 118 Chapter 6 Removal and replacement ENWW Interlock assembly NOTE If a wireless communications card is installed in the printer see Wireless communications card for information about removing the wireless communications card before you remove the interlock assembly 1 Remove all covers see Covers 2 Remove two screws callout 1 that secure the assembly to the left side of the printer chassis 3 Remove one screw callout 2 at the top of the assembly Figure 6 34 Removing the interlock assembly 1 of 2 4 Lift the interlock assembly away from the printer ENWW Interlock assembly 119 5 Disconnect two cables callout 3 Removing the interlock assembly 2 of 2 120 Chapter 6 Removal and replacement ENWW ECU Figure 6 36 ENWW ptm E mec 9x due ccs fa ESD Remove all covers see Covers Remove the fan see Fan Remove the duplex drive gears See Duplex drive gears face down gears Remove the formatter see Formatter Remove the fuser See Fuser Remove the interlock assembly see Interlock assembly Remove cables from the cable clip under the feed plate callout 1 and then remove the feed plate by lifting it and pulling it straight back Zeg eng RE K Mh L rE R
38. 2 sss eme 204 Assembly locations 2 of 2 sss emnes 206 gl A NE EE 208 Internal components 1 of A 210 Internal components 2 of A 212 Internal components 3 of A 214 Internal components 4 of A 216 ECU aseemmbkht uti eed ee edd el rg ENNEN eed 218 Duplex drive assembly sss emen 220 Top output bin gear assembhy enne 222 RECETTE 224 DUpIEXE Fin tied aed eee i ee aed 226 ENWW Product Information Chapter contents ENWW Chapter Content Al Printer configurations itii edite taber tO P HR RR LP Re REDE IC EEE cantata 2 HP LaserJet 1160 and HP LaserJet 1320 Series printers base models 3 RI RT 4 HP LaserJet 1160 printier eee enne n enne n nennen 4 HP LaserJet 1320 Series Drinier ener 4 HP LaserJet 1320n prtnter ennemis 5 AP LaserJet 1320th printer eret rere e edere ene redeo de Eae ere ee 5 HP LaserJet 1320nw prirter esses rennen Ennan nenene ennnen 5 ele e Le EE 6 Physical specifications 00 0 eee eeeeee cece eect cent ee eee ae eect eaaeeeeeeaaaeeeeesaaeeeeesaeeeeeeaeeesesnaeeeenenateeess 6 Printer capacities and ratings dee tceie ies ete kba dei eR RR LL eR RR LE ERR RD e RR Deas 6 Memory specifications EE 7 Port avallability EE 7 Electrical specifications A 8 ACOUSLC emliSSIOnS ET 9 Environmental specifications essssssssssssssseseeeeeerne eene nennen renis
39. 25 Windows 25 solenoids removing diagrams 196 duplex 107 tray 2 pickup 133 space requirements 22 specifications acoustics 9 capacities and ratings 6 electrical 8 environmental 10 22 media 11 ENWW memory 7 physical 6 port availability 7 specks toner 165 170 speed specifications 6 spots troubleshooting 165 170 static precautions 82 status lights accessory error secondary messages 161 fatal error secondary messages 158 locating 32 patterns 33 152 Status tab HP Toolbox 41 straight through output path jams clearing 178 supplies ordering 46 200 recycling 15 status page 39 support 46 200 switch interlock 197 T table repetitive defect 192 technical support 200 Technical Training HP 200 telephone numbers ordering supplies 200 tests drum rotation 186 engine 184 half self functional check 184 heating element 187 high voltage power supply 188 text garbled 150 missing 150 text troubleshooting 165 169 timing chart 193 toner cleaning print cartridge area 51 loose troubleshooting 167 redistributing 163 scattered troubleshooting 170 smears troubleshooting 167 specks troubleshooting 165 170 Toner light 32 37 Toolbox Advanced Printer Settings 42 Alerts tab 42 browsers supported 40 Documentation tab 42 Information tab 43 Network window 43 operating systems supported 26 40 Other links 41 Settings tab 43 ENWW Status tab 41 Troubleshooting tab 41 viewing 40 tools required 82 top co
40. 53 Changing the pickup roller enm ennemi 54 Cleaning the pickup POMS EEN 60 Changing the printer separation D 61 Cleaning the printer separation Da 65 Chapter contents 49 Replacing the print cartridge Use the below instructions to remove or replace the print cartridge To replace the print cartridge 1 Open the print cartridge door and remove the print cartridge CAUTION To prevent damage do not expose the print cartridge to light Cover the print cartridge if necessary Also do not touch the black sponge transfer roller inside the printer By doing so you can damage the printer 2 Remove the new print cartridge from the packaging 3 Remove the sealing tape from the new print cartridge 4 Reinstall the print cartridge and then close the print cartridge door 5 Dispose of the old print cartridge according to the instructions that were shipped with the new print cartridge 50 Chapter 4 Maintenance ENWW Cleaning the printer WARNING CAUTION CAUTION ENWW Clean the outside of the printer with a clean damp cloth when necessary Before cleaning the printer turn the printer off unplug the power cord and wait for the printer to cool Do not use ammonia based cleaners on or around the printer Cleaning the print cartridge area During the printing process paper toner and dust particles can accumulate inside the printer Over time this buildup can cause print quality problems such as
41. CN RM1 1292 000CN 1320 Series printers 250 sheet paper Optional 250 sheet Q5931A Q5931A feeder tray 3 paper feeder for HP LaserJet 1320 Series printers HP Jetdirect 175x fast Jetdirect print server J6035C J6035C Ethernet external print Must b version br server value line lat USB port en HP Jetdirect 300x print Jetdirect print server J3263A J3263A server for fast Ethernet parallel port HP Jetdirect 500x print Jetdirect print server J3265A J3265A server for fast Ethernet parallel port HP Jetdirect 380x Jetdirect print server J6061A J6061A 802 11b wireless external print server full featured USB port HP Jetdirect en3700 Jetdirect print server J7942A J7942A fast Ethernet print server ENWW Consumables and accessories 201 Product name Product name Description Description Productnumber number Partnumber number HP Jetdirect ew2400 Jetdirect print server E 802 1 1b g HP bt1300 Bluetooth Jetdirect print server J6072A J6072A Wireless Printer Adapter both USB and parallel 202 Chapter 8 Parts and diagrams ENWW ENWW Consumables and accessories 203 Assembly locations Figure 8 1 Assembly locations 1 of 2 204 Chapter 8 Parts and diagrams ENWW Table 8 2 Assembly locations 1 of 2 Gear assembly top output bin HP LaserJet RM1 1305 000CN 1 1160 printers Duplex drive assembly HP LaserJet 1320 RM1 1302 000CN 1 Series printers Registration assembly RM1 1281
42. CULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 12 Chapter 1 Product Information ENWW Hewlett Packard software license agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless
43. Duplexer pickup roller 12 Registration shutter 13 Transfer roller 14 Photosensitive drum 15 Duplexer feed roller 16 Pressure roller 17 Rear output bin delivery roller OO JO Om P GO A Internal components 69 Sequence of operation Operation sequences are controlled by the microprocessor on the dc controller Table 5 1 Sequence of operation describes engine operations for each period of a print operation Table 5 1 Sequence of operation Mm Tne Pm From power on until the end of the main Detects presence of a print cartridge motor initial drive Clears potential from the drum surface and cleans the transfer roller See Table 5 2 Power on sequence for a complete description of the WAIT power on period Also see General timing chart for detailed information about printer timing STBY From the end of the WAIT or LSTR Prepares the printer to receive print standby period until either a print command is commands sent from the formatter or the power is turned off INTR initial From the time of the print command until Prepares the photosensitive drum for rotation the pickup solenoid is turned on printing From the end of the INTR period until the Forms the image on the photosensitive primary high voltage is turned off drum and transfers the toner image to the media LSTR last From the end of the PRINT period when Delivers the last page of a print job rotation high voltage is turned off
44. During printing 22 ppm 345 watts average During Ready Standby and PowerSave instant on fuser technology modes 6 watts Off lt 1 watt Minimum recommended circuit 4 5 amps at 115 V capacity for typical product 2 6 amps at 230 V 8 Chapter 1 Product Information ENWW NOTE NOTE NOTE NOTE NOTE ENWW Table 1 9 Electrical specifications HP LaserJet 1320nw printer Power requirements 110 127 110 127 V 10 50 60 Hz 2 V models Power requirements 220 240 220 240 V 10 50 60 Hz 2 Hz V models Power consumption During printing 22 ppm 345 watts average During Ready Standby and PowerSave instant on fuser technology modes 6 watts Off lt 1 watt Minimum recommended circuit 4 5 amps at 115 Power requirements 110 capacity Tof typical product 2 6 amps at 230 Power requirements 110 Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support lj1320 for current information The power reported is the highest value measured for monochrome printing using all standard voltages The default time from Ready mode to PowerSave mode and the recovery time from PowerSave mode to the start of printing is negligible less than 10 seconds because of the instant on fuser technology The heat dissipation in Ready mode is 20 BTU hour Acoustic emissions Declared per ISO 9296 Table 1 10 Acous
45. EPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Chapter 1 Product Information ENWW HP LaserJet printing supplies ENWW In many countries regions this product s printing supplies for example the print cartridge and fuser can be returned to HP through the HP Printing Supplies Environmental Program This easy to use and free take back program is available in more than 30 countries regions Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP Printing Supplies Returns and Recycling Program Information Since 1992 HP has offered HP LaserJet supplies return and recycling free of charge in the world market where HP LaserJet supplies are sold Postage paid and pre addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes Labels and bulk boxes are also available through the Web site at http www hp com recycle More than 10 million HP LaserJet print cartridges were recycled globally in 2002 through the HP Planet Partners supplies recycling program This record number represents 26 million pounds of print cartridge materials that were diverted from landfills Worldwide HP recycled an average of 80 of the print cartridge by weight consisting primarily of plastic and metals Recycled plastics and metals ar
46. Jet 1320 printers only Specifications 7 Electrical specifications WARNING Power requirements are based on the country region where the printer is sold Do not convert operating voltages Doing so might damage the printer and void the product warranty Table 1 6 Electrical specifications HP LaserJet 1160 printer Power requirements 110 127 110 127 V 10 50 60 Hz 2 V models Power requirements 220 240 220 240 V 10 50 60 Hz 2 Hz V models Power consumption During printing 20 ppm 340 watts average During Ready Standby and PowerSave instant on fuser technology modes 4 watts Off lt 1 watt Minimum recommended circuit 4 5 amps at 115 V capacity for typical product 2 6 amps at 230 V Table 1 7 Electrical specifications HP LaserJet 1320 printer Power requirements 110 127 110 127 V 10 50 60 Hz 2 V models Power requirements 220 240 220 240 V 10 50 60 Hz 2 Hz V models Power consumption During printing 22 ppm 340 watts average During Ready Standby and PowerSave instant on fuser technology modes 6 watts Off 1 watt Minimum recommended circuit 4 5 amps at 115 V capacity for typical product 2 6 amps at 230 V Table 1 8 Electrical specifications HP LaserJet 1320n printer Power requirements 110 127 110 127 V 10 50 60 Hz 2 V models Power requirements 220 240 220 240 V 10 50 60 Hz 2 Hz V models Power consumption
47. W Internal assemblies 221 Figure 8 10 Top output bin gear assembly 222 Chapter 8 Parts and diagrams ENWW Table 8 11 Top output bin gear assembly ie Gear assembly top output bin HPLJ 1160 RM1 1305 000CN ENWW Internal assemblies 223 Tray 2 assembly Figure 8 11 ENWW 224 Chapter 8 Parts and diagrams ENWW Table 8 12 Tray 2 assembly Panne Jesse o O Pa mene Jas o e urere 7 Internal assemblies 225 N Duplexer Figure 8 12 ENWW 226 Chapter 8 Parts and diagrams Table 8 13 Duplexer bd Duplexer HPLJ 1320 RM1 1313 000CN Size change assembly RM1 1318 000CN ENWW Internal assemblies 227 Alphabetical parts list Table 8 14 Alphabetical parts list Description Table and page Bushing left Table 8 5 on page 211 Bushing right RB2 2895 000CN Table 8 5 on page 211 Cam arm Table 8 6 on page 213 Control panel assembly HPLJ 1160 Table 8 4 on page 209 Control panel assembly HPLJ 1320 Table 8 4 on page 209 Cover left Table 8 4 on page 209 Cover rear duplexer HPLJ 1320 Table 8 4 on page 209 Cover right Table 8 4 on page 209 Cover top HPLJ 1160 Table 8 4 on page 209 Cover top HPLJ 1320 Table 8 4 on page 209 Duplex drive assembly HPLJ 1320 Table 8 5 on page 211 Duplex drive assembly HPLJ 1320 RM1 1302 000CN Table 8 10 on page Duplex drive assembly HP Las
48. X V10 2 and later select Rendezvous 4 Select the printer name from the printer list 5 Click Add HP LaserJet 1320 Series printer The following sections describe how to access the Macintosh software for the HP LaserJet 1320 Series printer Gaining access to the printer driver Mac OS 9 2 1 Double click the hard drive icon on the desktop 2 Open the Applications folder and then open the Utilities folder 3 Startthe Desktop Printer Utility 4 Double click Printer USB 5 Inthe USB Printer Selection section of the dialog box click Change 6 Select HP LaserJet 1320 Series printer 7 Click Auto Setup 8 Click Create 9 Click Save Gaining access to the printer driver Mac OS X V10 1 and later 1 The Print Center should automatically start If it does not start perform the following steps a Double click the hard drive icon on the desktop b Open the Applications folder and then open the Utilities folder 28 Chapter 2 Installation ENWW c Double click Print Center or Printer Setup Utility depending on the operating system 2 Click Add The Add Printer List dialog box appears 3 Select one of the following options from the top menu depending on how the computer and the printer are connected e USB e TCP IP For connecting to your TCP IP printer in OS X V10 1 select ip printing For OS X V10 2 and later select Rendezvous 4 Select the printer name from the printer list 5 Click Add PostS
49. a Check for broken or missing guides and replace them as needed The media s weight or surface finish does not Make sure that the media meets specifications meet HP s specifications detailed in the HP LaserJet Printer Family Media Guide 148 Chapter 7 Troubleshooting ENWW Table 7 2 Solving print paper feed problems continued The printer feeds multiple sheets or jams frequently from the main input tray Paper guides are not adjusted correctly Media was not removed from the main input tray before refilling the tray The main input tray is overfilled The paper was poorly cut by the manufacturer and is sticking together The media does not meet HP s specifications for print media The output capacity was exceeded in the top output bin The pickup roller is dirty The pickup roller is damaged The separation pad is dirty The separation pad is damaged A sensor is not operating correctly Media has already been printed using a laser printer and is now being re used ENWW Slide the guides against the sides of the stack in the main input tray or the priority input slot to center the media Make sure that the guides are not adjusted too tightly Always remove media from the main input tray before you refill it Remove some of the sheets The main input tray can hold up to 250 sheets of 20 Ib 75 g m bond weight paper or fewer pages of heavier media a stack no higher than 25 mm Break the ream
50. acintosh computers The following sections describe the software for Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 Series printers HP LaserJet 1160 printer The following sections describe how to gain access to the Macintosh software for the HP LaserJet 1160 printer Gaining access to the printer driver Mac OS 9 2 and later 1 From the Apple menu select the Chooser 2 Onthe top left side of the Chooser dialog box click HP LaserJet 3 Select one of the following options depending on how the computer and the printer are connected e TCP IP In the dialog box select yes to scan for TCP IP network printers e USB Go to step 4 4 Onthe right side of the Chooser dialog box click HP LaserJet 1160 printer 5 Close the Chooser Gaining access to the printer driver Mac OS X V10 1 and later 1 The Print Center should automatically start If it does not start perform the following steps a Double click the hard drive icon on the desktop b Open the Applications folder and then open the Utilities folder ENWW Software 27 c Double click Print Center or Printer Setup Utility depending on the operating system 2 Click Add The Add Printer List dialog box appears 3 Select one of the following options from the top menu depending on how the computer and the printer are connected e USB e TCP IP For connecting to your TCP IP printer in OS X V10 1 select ip printing For OS
51. address and model information Configuration This page shows the information that is also found on the printer configuration page Supplies Status This page shows the life remaining for HP supplies and provides supplies part numbers e To order new supplies click Order Supplies in the Other Links area on the left side of the window e To visit any Web site you must have Internet access Event log This page shows a list of all printer events and errors Print Info Pages This page has links that you can use to print the various information pages that reside within the printer memory Settings tab Use the Settings tab to configure the printer from your computer If this printer is networked always consult with the printer administrator before changing settings on this tab The Settings tab contains the following pages Device Information View and change basic information about the printer Paper Handling View and change the settings for the input tray Printing View and change the default printer job settings PCL View and change the PCL font information PostScript View and change the settings for PS errors and timeout Print Quality View and change the print quality settings Print Modes View and change the print modes for various media types System Setup View and change system information UO View and change the I O timeout setting Service Complete service tasks in the printer such as changing all the printe
52. after another 152 Chapter 7 Troubleshooting ENWW Table 7 4 Control panel light message continued Light status State of the printer acte Reconfiguration Initialization During the printer start up you can request special initialization sequences that reconfigure the printer When one of the sequences is requested such as a cold reset the lights cycle as in the Initialization Startup state Ready The printer is ready with no job activity Processing Data The printer is processing or receiving data ENWW During the Reconfiguration process pressing buttons has no effect To print a Configuration page press and hold the Go button for 5 seconds To print a Demo page press and release the Go button To cancel the current job press the Cancet button Status light patterns 153 154 Chapter 7 Troubleshooting Table 7 4 Control panel light message continued Job Cancel Manual Feed or Continuable Error This state can be reached in the following circumstances Manual feed Out of paper for the specified tray General continuable error Memory configuration error Personality Job related error Attention This state can be reached in the following circumstances Paper tray is empty Door open Paper jam Misfeed from tray Pressing the Go button has no effect Once the cancellation process has been completed the printer return
53. age ol deel et 198 142 Chapter 7 Troubleshooting ENWW Basic troubleshooting ENWW Table 7 1 Basic troubleshooting The printer doesn t turn on When the product is connected to a correctly grounded power source the LEDs on the control panel do not light and the main motor does not rotate No power to the printer Verify that the power outlet has the correct voltage Verify that the power cable is correctly plugged into the outlet and the printer Verify that the power switch is turned on The power inlet switch cable assembly is Replace the power inlet switch cable assembly defective The ECU is defective Replace the ECU see ECU The printer turns on but the motor doesn t rotate When turned on the LEDs on the control panel light up but the main motor does not rotate The print cartridge door is open Close the print cartridge door Media is jammed in the paper path Clear all media from the paper path and make sure that all sensors are working correctly The motor cable is not connected correctly Reconnect the motor cable The motor is not mounted correctly in the printer Verify that the motor is connected correctly and chassis that it rotates freely A gear is damaged or jammed Replace the gear assembly see Main gear assembly tray 2 pickup solenoid The ECU is defective Replace the ECU see ECU The main motor is defective Replace the motor see Main motor The printer is unrespon
54. agrams ENWW Table 8 6 Internal components 2 of 4 s s ENWW Internal assemblies 213 Internal components 3 of 4 Figure 8 6 ENWW 214 Chapter 8 Parts and diagrams Table 8 7 Internal components 3 of 4 Registration assembly RM1 1281 000CN Sensor assembly top RM1 1283 000CN Roller transfer RC1 3705 000CN 501 Screw tapping truss head m4x10 XB4 7401 005CN ENWW Internal assemblies 215 Internal components 4 of 4 Figure 8 7 ENWW 216 Chapter 8 Parts and diagrams Table 8 8 Internal components 4 of 4 Solenoid SL1 tray 2 pickup RK2 0424 000CN Power inlet switch cable assembly RM1 1249 000CN ENWW Internal assemblies 217 HPLJ 1660 HPLJ 1660 ECU assembly Figure 8 8 ENWW 218 Chapter 8 Parts and diagrams ENWW Table 8 9 ECU assembly ference femur corre ECU assembly 220v HPLJ 1160 RM1 1463 000CN ECU assembly 110v HPLJ 1320 RM1 1300 000CN ECU assembly 220v HPLJ 1320 RM1 1462 000CN Internal assemblies 219 Figure 8 9 Duplex drive assembly 220 Chapter 8 Parts and diagrams ENWW Table 8 10 Duplex drive assembly I Duplex drive assembly HPLJ 1320 RM1 1302 000CN Normal rotation drive assembly HPLJ 1320 RM1 1303 000CN Reverse rotation drive assembly HPLJ 1320 RM1 1304 000CN ENW
55. al components 69 210 J jams clearing 172 detection operations 75 duplex path 180 output bin 177 paper input trays 149 print cartridge area 172 straight through output path 178 trays 174 ENWW Java Virtual Machine 40 Jetdirect print servers part numbers 201 K Korean EMI statement 18 L laser safety statement 18 laser statement for Finland 19 laser scanner errors 158 operations 68 74 removing 98 left side cover removing 84 license software 13 lights accessory error secondary messages 161 fatal error secondary messages 158 locating 32 status patterns 33 152 lines troubleshooting 166 links embedded Web server 46 HP Toolbox 41 loose toner troubleshooting 167 M Macintosh HP Toolbox 41 PPDs 29 software 27 main gear assembly removing 133 main motor removing 129 margins minimum 164 media breaking reams 149 feeding operations 75 jams clearing 172 path cleaning 53 specifications 11 tray capacities 6 memory cold reset 191 errors 161 NVRAM initialization 190 specifications 7 memory tag reader assembly removing 99 misalignment troubleshooting 148 169 missing graphics 150 missing text 150 models configurations 2 motor removing 129 multifeeds 149 N network cards partnumbers 201 Network Configuration page 39 ENWW network setup troubleshooting 189 Network window HP Toolbox 43 Networking tab embedded Web server 45 noise specifications 9 NVRAM initialization 190 O on off switch 3
56. amount of toner that remains in the print cartridge and the number of pages and print jobs that have been processed The Supplies Status page also provides ordering and recycling information The Supplies Status page automatically prints when you print a configuration page from the control panel Network Configuration page The Network Configuration page is only available on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers A Network Configuration page prints whenever a printer configuration page is printed You can also print a Network Configuration page by pressing the network Reset button at the back of the printer see Figure 7 4 Network Reset button The Network Configuration page provides information about the network configuration including the IP address firmware revision network statistics protocol information and so on The Network Configuration page automatically prints when you print a configuration page from the control panel Printer information pages 39 Using the HP Toolbox NOTE NOTE 40 The HP Toolbox is a Web based program that you can use for the following tasks e Check the printer status e Configure the printer settings e View troubleshooting information e View online documentation You can view the HP Toolbox when the printer is directly connected to your computer or when you are using a supported network connection You must have performed a complete software install
57. and replacement of field replaceable units FRUs only Removal and replacement strategy Replace parts in the reverse order of their removal Directions for difficult or critical replacement procedures are included The sheet metal edges of the product can be sharp Use caution when working on the product Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Electrostatic discharge The product contains parts that are sensitive to electrostatic discharge ESD Always service the product at an ESD protected workstation or use an ESD mat Watch for the ESD symbol to identify the parts that are sensitive to ESD Protect these parts by using an ESD wrist strap and by placing ESD sensitive parts into protective ESD pouches a ESD User replaceable parts To remove and replace the pickup roller or separation pad see Maintenance Required tools The following tools are needed to service this product e 2 Phillips screwdriver with magnetic tip e Small flat blade screwdriver e Small needle nose pliers e ESD mat e Penlight A pozidrive screwdriver can damage t
58. andere OO Ordering parts and Supplles cci ettet n teo pn eno kane deu us e n e e a nea ARR 200 aug cm LE 200 Related documentation and software nnn nnn 200 tee EE 200 Constimables and accessories oce cacveucdenes ccdddesanacdueeasenacieceecudenendaavedabedee 201 ASSEIMDIY IOCATONS EE 204 COVEN ET 208 Internal assemblies ire ct reos tetra EE EES 210 leet he CH TEE 228 Numerical parts list neret ette nen o Re nex caadddcnnacoteeuauaddasaveducaunantacnsacdeceaedes 232 Index ENWW ENWW List of tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 1 7 Table 1 8 Table 1 9 Table 1 10 Table 1 11 Table 1 12 Table 2 1 Table 3 1 Table 3 2 Table 5 1 Table 5 2 Table 7 1 Table 7 2 Table 7 3 Table 7 4 Table 7 5 Table 7 6 Table 7 7 Table 7 8 Table 7 9 Table 8 1 Table 8 2 Table 8 3 Table 8 4 Table 8 5 Table 8 6 Table 8 7 Table 8 8 Table 8 9 Table 8 10 Table 8 11 Table 8 12 Table 8 13 Table 8 14 Table 8 15 Feature designations for HP LaserJet 1320 Series porinterg 2 Physical specifications miae iiir eii eiia 6 Printer capacities and ratnge eee eeneee eee eecneeeeeeeneeeeeeeteeeeeeeaa 6 M monm LEE 7 Port avallability 54 e e oet ete t E e IR ees 7 Electrical specifications HP LaserJet 1160 printer sssesessssssse 8 Electrical specifications HP LaserJet 1320 printer
59. annnnnnnneennaaanannnnne enn 42 Network iie 43 Using the embedded Web server tnit tie ce eve t dedu aa en Fue 44 To open the embedded Web server 44 INFORMATION TAD eL E 45 SIME 45 Networking taD esisiini aana aaa EAEAN ATAARE ATARE ay legis slessinendevieh eed 45 Other NKS siiin eia aaa aiia aa i Eae aaa aaa aaia a aa 46 Wireless printing ET 47 IEEE 802 1 1b g standard eet ip eaaet irse Ra desee 47 Bluetoothiin denna Tee Ad dier 47 Chapter contents 31 Printer control panel NOTE 32 The pr inter control panel is comprised of four lights and two buttons The HP LaserJet 1320nw printer has an additional light at the top of the control panel These lights produce patterns that identify your printer status ask 6 Wireless light HP LaserJet 1320nw printer only When the Wireless light is on solid a wireless connection has been established When the Wireless light is off wireless operation is disabled When the Wireless light is flashing the printer is trying to establish a wireless connection Toner light When the toner is low the Toner light is on solid When the print cartridge is out of the printer or when the print cartridge is empty the Toner light is flashing Attention light Indicates that the input tray is empty the print cartridge door is open or that other errors exist See Printer information pages for more information Ready light Indicates that the printer is ready to print Go button a
60. ate off of the printer and place them on an ESD mat 7 Lift the formatter plate off of the formatter 8 Rotate the I O cover to clear its tabs and remove it from the formatter ENWW Formatter 97 Laser scanner 1 Remove all covers See Covers 2 Disconnect one flat flexible cable callout 1 from the laser scanner PCA 3 Disconnect one cable callout 2 from the top of the laser scanner 4 Unthread all cables callout 3 from the laser scanner NOTE Examine the cable routing as you unthread the cables 5 Remove four screws callout 4 6 Lift the laser scanner out of the printer NOTE Examine the shutter switch as you lift the laser scanner out of the printer CAUTION Do not fold flat flexible cables Also do not straighten pre folds in flat flexible cables 98 Chapter 6 Removal and replacement ENWW Memory tag reader assembly 1 Remove all covers see Covers 2 Remove the fan from the printer chassis see steps 3 and 4 of Fan 3 Remove one cable callout 1 from the cable holder on top of the memory tag reader cover 4 Disconnect one cable from the formatter callout 2 Figure 6 15 Removing the memory tag reader assembly 1 of 2 ENWW Memory tag reader assembly 99 5 Remove one screw callout 3 Figure 6 16 Removing the memory tag reader assembly 2 of 2 6 Lift up slightly the back of the memory tag reader assembly and then slide the assembly toward the back of the printer to rel
61. ation to use the HP Toolbox You do not have to have Internet access to open and use the HP Toolbox However if you click a link in the Other Links area you must have Internet access in order to go to the site associated with the link See Other links for more information To install the HP Toolbox you must install the TCP IP protocol and the most recent version of the Java Virtual Machine on the computer You must also install the DOT4 protocol for all USB connections LPT connections for Windows 2000 and Windows XP and LPT1 connections for Windows 98 S E Windows Me and Windows NT 4 0 See the system administrator or computer manufacturer s documentation for more information about installing the TCP IP protocol and the DOT4 protocol To download the most recent version of the Java Virtual Machine from Sun Microsystems go to http www sun com Supported operating systems HP Toolbox is supported for the following operating systems e Windows 98 SE Windows 2000 Windows Me and Windows XP e Mac OS X V10 2 and later Supported browsers To use the HP Toolbox you must have one of the following browsers e Microsoft Internet Explorer 5 5 or later e Netscape Navigator 6 0 or later To view the HP Toolbox on Windows systems 1 On the Start menu point to Programs or All Programs point to HP LaserJet 1160 or HP LaserJet 1320 and then select the HP Toolbox 2 The HP Toolbox opens in a Web browser After you open the URL you ca
62. bs callout 1 to pry the cover away at the back of the printer approximately 38 mm 1 5 inches NOTE A screwdriver is required to remove the left side cover from an HP LaserJet 1160 printer Figure 6 1 Removing the left side cover 1 of 2 ENWW 84 Chapter 6 Removal and replacement 3 Slide the cover toward the front of the printer to clear the interlock tab callout 2 Figure 6 2 Removing the left side cover 2 of 2 4 Lift the cover away from the printer Right side cover 1 Open the print cartridge door ENWW Covers 85 2 Lift the back of the printer off of the workspace and use a flat blade screwdriver to pry the cover from the tab callout 1 at the bottom of the printer D mmm wm MMA E Figure 6 3 Removing the right side cover 1 of 2 86 Chapter 6 Removal and replacement ENWW 3 Use a flat blade screwdriver to pry the cover at the back of the printer releasing two internal tabs callout 2 Figure 6 4 Removing the right side cover 2 of 2 4 Lift the cover away from the printer Back cover 1 Remove the left side cover see Left side cover and the right side cover see Right side cover ENWW Covers 87 2 Remove four screws callout 1 wraetata s ZA Figure 6 5 Removing the back cover 1 of 2 3 Tip the printer so that it rests on its front 4 Release the tab callout 2 at the back of the printer on the right side of the printer 88 Chapter 6 Remova
63. ceceeeeeececeaaaeceeeeeeeeseesecsaeaeceeeseeersnsnenaaaeeseees 82 Required tools T 82 Before performing service o oo eee eeteceeee cent eee e tenet ee eee e eee eset dates eee eaeeeeeeetaeeeeeeeaaeeeeeencaeeeeeneeaas 83 Be ee 83 Parts removal order eene eret nnn en neret nennen nennen nns 83 ucc TL mmm 84 Left Sid COVEN MM 84 Rightside COVEN 2 2 1 Reagent treinta REESEN e gen 85 Back e TEE 87 Duplexer CN 90 Ree 91 Popes Lp 95 Rei EEUU 97 Laser Scannen is iacit notae tern edens etia dau leese ee deed REOR ME AA RR AEN 98 Memory tag reader assemblv ener enne nnne nennen nns 99 Duplexsdrive PCA RA 101 RE 103 FAN D 103 Duplex drive gears face down Oears eene 104 Duplex solenoid SL3 HP LaserJet 1320 Series printers oh 107 FUSE inana aaaea Eed 108 lt lee TEE 119 E E E E E A 121 DUE Tn ue ET 129 Pickup and feed aSSemblies cccccceceeeeeeeeeceeaeeeeeeeeeeseqenaeeeeceeeeeeeeseaaeaeeeeeeeeedseeeeenaees 131 Ehe T 131 Registrationcassembly 3 ent net eet Eee addin Pe ESAE E EXER A ELE CE RR dite RARE CER ERR 132 Main gear assembly tray 2 pickup solenoid seen 133 Printcartridge door eret dite adeeb i ue ee ee uro pte 137 Wireless communications Card 139 Chapter contents 81 Introduction WARNING NOTE CAUTION CAUTION This chapter documents removal
64. cribes the problem Paper jam Print is skewed crooked More than one sheet of media feeds through the printer at one time Printer does not pull media from the media input tray Printer curled the media Printed media does not exit to the correct path Print job is extremely slow Paper jam See Clearing jams for more information Make sure that you are printing with media that meets specifications Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the printer is clean See Maintenance for more information If you are printing to the straight through output path close and open the door again to make sure that the green release levers are closed If you are using the automatic two sided printing feature make sure that the media indicator is set to the correct paper size Print is skewed crooked A small amount of skew is normal and might become obvious when using preprinted forms See Table 7 2 Solving print paper feed problems and Table 7 8 Solving print image quality problems for more information Adjust the media guides to the width and length of the media that you are using and try reprinting More than one sheet of media feeds through the printer at one time The media input tray might be too full Make sure that the media is not wrinkled folded or damaged Try paper from a new ream Do not fan the paper before loading it into the input
65. cript Printer Description files PPDs PPDs in combination with the Apple printer driver provide access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs is provided on the HP LaserJet 1320 Series printer CD ENWW Software 29 30 Chapter 2 Installation ENWW Operation Chapter contents ENWW Eegen E 31 Printer control panel EE 32 Status light patterns 20 0 cee en eee NAAN nemen eee ee nnne RAAEN nennen nnns 33 Printer Information Pages TE 39 Bue Mee EE 39 Configuration Page MEET 39 Supplies Status page ecececcececeeeeeeeeeeeeeeeeeecccaeceeeeeeeseaaecaeeeeeeeeesecaaeaeeeeeeseceacaeeeeeereeeeees 39 Network Configuration page eene sas eerte teen a e nha ha de Rua a o n teda ARE nsa aaa Enn 39 Using the HP Toolbox sssssssseseneenene nennen nnne ee enn nnne nenne eterne nennen nnns 40 Supported operating systems ssssssssssssssssssseseeeeeneneere entente nnne 40 Supported browsers sssssssssssssssssesesseeeeenen nee rennen nnn n nennen eren nnns nennen nes 40 To view the HP Toolbox on Windows systems sse 40 To view the HP Toolbox on Macintosh systems seem 41 HP eeler Ee de 41 eum icc 41 IT EE 41 Troubleshooting Tab EE 41 Alerts tab TEE 42 DOCUMENTATION tab WEE 42 Advanced Printer Settings window ssssssssrrsseernnannnnnnuneeennanannnnnnneennna
66. ctions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTI
67. dia path 53 pickup roller 60 print cartridge area 51 printer 51 separation pad 65 clearing jams 172 clipped pages troubleshooting 164 cold reset 191 Configuration page 39 configurations 2 consumables ordering 46 200 recycling 15 status page 39 control panel lights and buttons 32 removing 95 covers back removing 87 cartridge door removing 137 left side removing 84 part numbers 208 right side removing 85 top removing 91 crooked pages troubleshooting 148 169 curl troubleshooting 148 170 customer support 46 200 cut off edges 164 D dc controller 72 Declaration of Conformity 16 default settings restoring 190 191 Demo page 39 DIMM errors 161 Documentation tab HP Toolbox 42 dots troubleshooting 165 170 drivers Macintosh 27 Windows 26 dropouts troubleshooting 165 169 drum inspecting 163 rotation functional check 186 Index 237 duplex path clearing jams 180 duplex solenoid removing 107 duplex drive assembly part numbers 220 duplex drive gears removing 104 duplex drive PCA removing 101 duplexer tray removing 90 duplexer partnumbers 226 duty cycle 7 E ECU partnumbers 218 removing 121 edges not printing 164 electrical specifications 8 electrostatic discharge ESD 82 embedded Web server browsers supported 26 Ccnfiguration page 45 device status 45 eventlog 45 Information tab 45 Networking tab 45 Other links 46 print info pages 45 Product registration 46 Settings tab 45 supplies sta
68. dow for more information Clean the printer particularly the contacts between the print cartridge and the power supply 150 Chapter 7 Troubleshooting ENWW Page format is different than on another printer If you used an older or different printer driver printer software to create the document or the printer Properties settings in the software are different the page format might change when you try to print using your new printer driver or settings To help eliminate this problem try the following e Create documents and print them using the same printer driver printer software and printer Properties settings regardless of which HP LaserJet printer you use to print them e Change the resolution paper size font settings and other settings See Advanced Printer Settings window for more information Graphics quality The graphics settings might be unsuitable for your print job Check the graphic settings such as resolution in the printer Properties and adjust them as necessary NOTE Some resolution might be lost when converting from one graphics format to another ENWW Printed page is different than what appeared on screen 151 Status light patterns Symbol for light off Symbol for light on Symbol for light blinking Initialization Startup During the Initialization process pressing buttons has no effect While in the Startup state the Go Ready and Attention lights cycle at the rate of 500 ms one
69. duct securely on a stable surface Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged If the product does not operate normally see the online user guide Refer all servicing questions to qualified personnel Information regarding FCC Class B Parts 15 and 68 requirements can be found in the user guide Trademark credits Adobe Acrobat Adobe PostScript 3 and the Acrobat Logo are trademarks of Adobe Systems Incorporated Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Energy Star and the Energy Star logo are U S registered marks of the United States Environmental Protection Agency ENWW Table of contents 1 Product Information Chapter Content el Printer COnfiQuIratiOnS E M 2 HP LaserJet 1160 and HP LaserJet 1320 Series printers base models 3 cp ELE 4 HP LaserJet 1160 printier nennen een enne nnns 4 HP LaserJet 1320 Series Drinier enne 4 HP LaserJet 1320n printer nennen nennen nennen 5 AP LaserJet 1320tri prihiter iuste tene te nean ERE en Ou adeo RR A RE NER TRe 5 HP LaserJet 1320nw prirter sess nennen nermnrrenrnnnnnns 5 SPECIfCat ONS EE 6 Physical specifications i e rete tert ER cosets 6 Printer capacities and ratings etta eerie rne Yat ge e ER Y
70. e middle and carefully pull it free from the printer ENWW Clearing jams 173 5 Replace the print cartridge and close the print cartridge door Input trays To clear a jam in the input trays perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects is not covered by the warranty 1 Open the straight through output door 174 Chapter 7 Troubleshooting ENWW 2 Rotate the green pressure release levers downward CAUTION Severe damage to the printer can result from failure to rotate the pressure release levers Such damage is not covered under the printer warranty 4 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 175 5 Close the single sheet priority input slot tray 1 door 7 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer 176 Chapter 7 Troubleshooting ENWW 8 If no media is visible open the print cartridge door remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the printer Output bin CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects is not covered by
71. e eeeeeeeeee aces ce eeeeesaaeaeeeeeeeeesesaeaeeeeeeeeesenaeees 25 Software for Windows sssssssssssssssseese eene eene netrr nnne n enne t nnne nnne 25 Software for Macintosh computers eene 27 3 Operation Chapter COntentS asesan eieaa rite e ERR Fee ndn dae erre EI Renee 31 Printer control panel sssssssssssssesesseseeeeeeeer en ene nennen nennen etr EEEE ne nn nennen 32 Ee ue e HU 33 iii Printer information Pages EE 39 Demo Be Le EE 39 Configuration PAGE o oo ee eee eet tte eee e tte een ee eene nennen nennen nnne n nenne nennen ener nnn 39 Supplies Status Page TEEN 39 Network Configuration page ssssssseeneeeenneeeene nennen nennen nnns 39 Using the FIP TOODO EE 40 Supported operating systems ssssssssssssssssesssseeeerere nennen nnns 40 SUP POE DrOWSEMS PEE 40 To view the HP Toolbox on Windows systems sesssee een 40 To view the HP Toolbox on Macintosh systems 0 00 0 ceeeeeeeeeeeneeeeeeeeeneeeeeeeenaeeeeeeeeaaas 41 HP Toolbox sections ssssssssseesene nennen nennen enne en nennen enne nns 41 eun cL EE 41 Stat s Ex 41 Troubleshooting tab rrr ances ceed haeret bee gae re a uen 41 ACTS TAD Em 42 Documentation le EE 42 Advanced Printer Settings window sssssssessseeneennem eene 42 NI ep aie ada 43 Using the embedded Web server eene ene nnne 44
72. e left side push the end cap to the right and rotate the tab downward into position TIU Wm H T z 13 Push the right tab to the left and rotate the tab downward into position 14 Place the printer on the work surface with the top of the printer facing up 58 Chapter 4 Maintenance ENWW 15 Close the front automatic two sided printing path door ENWW Changing the pickup roller 59 Cleaning the pickup roller If you want to clean the pickup roller rather than replace it follow these instructions 1 Remove the pickup roller as described in steps 1 through 9 of Changing the pickup roller 2 Dab a lint free cloth in water and scrub the roller 4 Allow the pickup roller to dry completely before you reinstall it in the printer see steps 10 through 17 of Changing the pickup roller 60 Chapter 4 Maintenance ENWW Changing the printer separation pad ENWW Normal use with good media causes wear The use of poor media might require more frequent replacement of the separation pad If the printer regularly pulls multiple sheets of media at a time you might need to change the separation pad 1 Remove the main input tray tray 2 Changing the printer separation pad 61 3 Remove the screws ENWW Chapter 4 Maintenance 62 4 Remove the separation pad Before you proceed to step 4 examine the position of the sepa
73. e used to make new products such as HP products plastic trays and spools The remaining materials are disposed of in an environmentally responsible manner e U S returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single postage paid pre addressed UPS label that is supplied in the package For more information in the U S call 800 340 2445 or visit the HP LaserJet Supplies Web site at http www hp com recycle e Non U S returns Non U S customers should call the local HP Sales and Service Office or visit http www hp com recycle for further information regarding availability of the HP Supplies Returns and Recycling Program e Material Safety Data Sheets MSDSs For more information regarding toner safety visit the http www hp com go msds Web site HP LaserJet printing supplies 15 Declaration of Conformity statements Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1160 printer Regulatory Model 2 BOISB 0402 02 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class
74. ease it from the laser scanner plate Reinstallation tip Make sure that the tab at the bottom of the assembly fits in the printer chassis callout 4 in Figure 6 16 Removing the memory tag reader assembly 2 of 2 and that the front of the assembly is under the laser scanner shutter callout 5 100 Chapter 6 Removal and replacement ENWW Duplex drive PCA fa ESD 1 Remove all covers See Covers 2 Disconnect the duplex drive cable callout 1 at the ECU and route the cable through the hole in the chassis Figure 6 17 Removing the duplex drive PCA 1 of 2 3 Disconnect one cable callout 2 from the duplex drive PCA ENWW Duplex drive PCA 101 4 Remove one screw callout 3 and then lift the duplex drive PCA off of the printer Figure 6 18 Removing the duplex drive PCA 2 of 2 102 Chapter 6 Removal and replacement ENWW Fuser Several parts must be removed before you can remove the fuser The following parts are included in this section about removing the fuser e Fan e Duplex drive gears face down gears e Duplex solenoid e Fuser Fan 1 Remove all covers see Covers 2 Disconnect the fan cable callout 1 at the ECU Figure 6 19 Removing the fan 1 of 2 3 Remove two screws callout 2 ENWW Fuser 103 4 Unhook the fan clip callout 3 and then lift the fan off of the printer P Riig gu ET Reinstallation tip Use the fan clip to hold the fan in place before replacing
75. elect the correct media through either the device configuration utility or under Type is in the Paper Quality tab of the printer driver Large amounts of toner are scattered around the characters The media is resisting the toner Use a different media Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Media Guide Turn the stack of media over and put it back in the tray Use media that is designed for laser printers 170 Chapter 7 Troubleshooting ENWW ENWW Table 7 8 Solving print image quality problems continued Droplets of water are deposited on the trailing edge AaBbCc AaBbCc AaBbCc AaBbCc AaBbC c EN 60 666 66 Moisture in the printer is condensing on the fuser Try a different media assembly and dropping onto the media In OCA SES excessively hot and humid areas media retains Store media in irtight containers to minimize absorption of moisture moisture NOTE Water droplets do not damage the printer Image troubleshooting 171 Clearing jams NOTE CAUTION CAUTION CAUTION Occasionally media becomes jammed during a print job You are notified of a media jam by an error in the software and the printer control panel lights See Status light patterns for more information The following are some of the causes of media jams e The input trays are loaded improperly or too full When you add new media always re
76. emoving the ECU 1 of 8 ECU 121 8 Disconnect three cables callout 2 EEE a a Figure 6 37 Removing the ECU 2 of 8 122 Chapter 6 Removal and replacement ENWW 9 Unroute the cables at the right side of the printer releasing them from the cable stays callout 3 4 b Figure 6 38 Removing the ECU 3 of 8 ENWW ECU 123 10 Remove one screw callout 4 from the right side of the printer X e Figure 6 39 Removing the ECU 4 of 8 124 Chapter 6 Removal and replacement ENWW 11 Remove two screws callout 5 from the left side of the printer and then push the interlock cables and the formatter cable callout 6 through the hole in the chassis mT 6 ef ke o Figure 6 40 Removing the ECU 5 of 8 ENWW ECU 125 12 Spread the printer frame at the right side of the printer to release the internal tabs that secure the ECU to the chassis Figure 6 41 Removing the ECU 6 of 8 126 Chapter 6 Removal and replacement ENWW 13 Spread the printer frame at the left side of the printer to release the internal tabs and then lower the ECU slightly and pull it straight back to remove it NOTE Make sure that cables do not become caught on the contact springs as you remove the ECU Figure 6 42 Removing the ECU 7 of 8 Reinstallation tip When replacing the ECU you might find it easier to find the correct placement of the ECU pan in the printer if you tip the printer so that it rests on
77. en you release the Go button the printer returns to the initial Accessory Error state Cleaning Page During cleaning mode pressing buttons has no effect The printer motor slows down and the printer prints a page The cleaning page feature is not available through the control panel The cleaning page can be activated using the HP Toolbox which is included as part of the overall printer software package ENWW Status light patterns 155 Table 7 4 Control panel light message continued Light status State of the printer Action Toner Low Insert a new print cartridge The Go Ready and Attention lights act independently of the Toner Low state Toner Missing Reinsert the print cartridge in The print cartridge has been the printer removed from the printer Wireless Connection No action is necessary Established The Go Ready Attention and Toner lights act independently of the Wireless light 156 Chapter 7 Troubleshooting ENWW Table 7 4 Control panel light message continued Light status State of the printer Action Wireless Disabled No action is necessary The Go Ready Attention and Toner lights act independently of the Wireless light Attempting to Establish No action is necessary Wireless Connection The Wireless light blinks at one half second intervals The Go Ready Attention and Toner lights act independently of the Wireless light ENWW
78. erJet 1320 Series RM1 1302 000CN Table 8 2 on page 205 printers Duplex drive PCA HPLJ 1320 RM1 1262 000CN Table 8 6 on page 213 Duplexer HPLJ 1320 RM1 1313 000CN Table 8 3 on page 207 Duplexer HPLJ 1320 RM1 1313 000CN Table 8 6 on page 213 Duplexer HPLJ 1320 RM1 1313 000CN Table 8 13 on page 227 ECU assembly 110v HPLJ 1160 Table 8 9 on page 219 ECU assembly 110v HPLJ 1320 Table 8 9 on page 219 ECU assembly 220v HPLJ 1160 Table 8 9 on page 219 ECU assembly 220v HPLJ 1320 Table 8 9 on page 219 ECU PCA 110v Table 8 6 on page 213 ECU PCA 110v Table 8 9 on page 219 228 Chapter 8 Parts and diagrams ENWW Table 8 14 Alphabetical parts list continued Flag media sensing RC1 3472 000CN Table 8 5 on page 211 Formatter HP LaserJet 1160 printer Q3698 67901 Table 8 5 on page 211 Formatter HP LaserJet 1320 base and 1320n Q3696 67901 Table 8 5 on page 211 printers Formatter HP LaserJet 1320nw printer Table 8 5 on page 211 Formatter HP LaserJet 1320tn printer Table 8 5 on page 211 Front cover assembly HPLJ 1160 Table 8 4 on page 209 Front cover assembly HPLJ 1320 Table 8 4 on page 209 Gear assembly top output bin HPLJ 1160 RM1 1305 000CN Table 8 11 on page 223 Gear assembly top output bin HP LaserJet 1160 RM1 1305 000CN Table 8 2 on page 205 printers Laser scanner Table 8 2 on page 205 Laser scanner Table 8 6 on page 213 Main gear assembly RM1 1299 000CN Table 8 3 on page 207 Main gear assembly RM
79. ers see Covers Remove the fan see Fan Remove the duplex drive gears See Duplex drive gears face down gears Pe Ne eS Disconnect one cable callout 1 at the duplex drive PCA ENWW Fuser 107 5 Remove one screw callout 2 and lift the solenoid off of the printer chassis Figure 6 23 Removing the duplex solenoid Fuser 1 Remove all covers see Covers 2 Remove the fan see Fan 3 Remove the duplex drive gears or face down gears see Duplex drive gears face down gears 4 Remove the formatter see Formatter 5 Onthe right side of the printer press the tabs on two gears callout 1 to release the gears and then slide the gears off of the shafts 108 Chapter 6 Removal and replacement ENWW 6 Disconnect one cable callout 2 on the right side of the printer Fm S Wa es e E E p EMT C E Ra es Figure 6 24 Removing the fuser 1 of 10 ENWW Fuser 109 7 Disconnect four cables callout 3 from the ECU and then disconnect two more cables callout 4 that were behind the first set Figure 6 25 Removing the fuser 2 of 10 8 Pull the tab on the cable holder callout 5 at the left side of the printer and slide it toward the center to release it from the frame and then unroute the cables 110 Chapter 6 Removal and replacement ENWW 9 Pull the tab on the cable holder callout 6 at the right side of the printer and slide it toward the center to re
80. essary The Go Ready Attention and Toner lights act independently of the Wireless light Attempting to Establish No action is necessary Wireless Connection The Wireless light blinks at one half second intervals The Go Ready Attention and Toner lights act independently of the Wireless light 38 Chapter 3 Operation ENWW Printer information pages NOTE NOTE NOTE ENWW Special pages reside within the memory of the printer These pages help you to diagnose and solve problems with the printer Demo page The Demo page contains examples of text and graphics To print the Demo page press and immediately release Go when the printer is ready the Ready light on and not printing Configuration page The configuration page lists current settings and contains a status log report You can print a configuration page from the printer the embedded web server or the HP Toolbox To print the configuration page from the printer press Go for 5 seconds until the yellow light comes on when the printer is in the ready state Make sure that you hold the Go button for less than 10 seconds You can also get the information contained in the event log and the configuration page through the HP Toolbox without printing the pages See Using the HP Toolbox for more information Supplies Status page The Supplies Status page provides information about the print cartridge that is installed in the printer the
81. etion and the printer returns to the ready state ENWW Cold reset 191 Troubleshooting tools and reference diagrams Repetitive image defects If the printer output has a consistent repetitive defect then use Table 7 9 Repetitive image defects to determine which part needs to be replaced based on the measured distance between the repetitions of the defect Table 7 9 Repetitive image defects Distance between Dirty or damaged identical defects roller 37 7 mm 1 48 inches 7mm 37 7 mm 1 48 inches 48 inches Primary charging roller charging Primary charging roller Replace Replace the print cartridge print Replace the print cartridge 43 0 mm 1 69 inches Registration roller Replace the registration assembly see Registration assembly 44 0 mm 1 73 inches 0 mm 44 0 mm 1 73 inches 73 inches Developing cylinder cylinder Replace Replace the print cartridge print Replace the print cartridge 192 Chapter 7 Troubleshooting ENWW hart iming c General t spuooeg iun seig jud Lo st seig oAneBoN H LU ouo D 00L IIl e oljxlo ej oj oj9 z s NO U9IIMS Jamo uo sjuud eAgnoesuoo OM JO yeyo But x poo enesse2 aded py ag reu amp is 1ndino qa oL seiq Busnya ei isiejep III seiq BuiBieuo 1eJsueJ op seiq Buidoje eq oe serq Buidoje eq op seq BulBseyo Arewid
82. f 8 cece ee eene eene 121 Removing the ECU 2 ofgi 122 Removing the ECU 3 ofgi 123 Removing the ECU 4 of Bhocsair emen 124 Removing the ECU ofgi 125 Removing the ECU 6 of 8 eene nemen 126 Removing the ECU 7 of 8 Jaatinen iieii eene emere 127 Removing the ECU 8 of 8 eene 128 Removing the main motor 1 of 2 129 Removing the main motor 2 of 2 130 Removing the transfer roller see 131 Removing the registration assembly seen 132 Removing the main gear assembly 1 Of 2 sss 133 Removing the main gear assembly 2 of 2 134 Removing the tray 2 pickup solenoid 1 of 2 135 Removing the tray 2 pickup solenoid 2 of 2 136 Removing the print cartridge door 1 of 2 137 Removing the print cartridge door 2 of 2 138 Location of engine test ewitch emen 184 Print cartridge high voltage connection points right side 188 Print cartridge high voltage connection points left side 188 Network Reset button caeteri rhet trnk nnt innen trek nnne 189 General timing Chart ete ciet ere eH bee ap Dee crap Un ehe dee 193 W ld e TE leie Tu fa Re ET 194 Circuit diagram 2 0f 2 2 cesiedtiten tet athe RE A a E edie iani 195 ee e EEN 196 Switches and Sensors be dee er teh eee Cep aie Ee aee b p deb ode 197 Rollers and pads acci m p RET DRUMGHBR RAI DIM 198 Assembly locations 1 of
83. ftware is available Software 25 Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer Choose a printer driver based on the way you use the printer e Use the PCL 5e printer driver if you need print results to look consistent with those from older HP LaserJet printers Certain features are not available in this printer driver Do not use the PCL 5e driver for this printer in other older printers e Use the PCL 6 printer driver to take full advantage of the printer features HP LaserJet 1320 Series printer only Unless complete backward compatibility with previous PCL drivers or older printers is necessary the PCL 6 driver is recommended e Use the PS printer driver for compatibility with HP postscript level 2 emulation HP LaserJet 1320 Series printer only Certain printer features are not available in this printer driver e Use the host based printer driver HP LaserJet 1160 printer only The printer automatically switches between PS and PCL printer languages depending on the driver you have selected Available printer drivers The following printer drivers are included with the printer Table 2 1 Available printer drivers HP LaserJet 1160 printer HP LaserJet 1320 Series printer e PCL5e e PCL5e e Host based e PCL6 e HP postscript level 2 emulation HP Toolbox NOTE This feature is not availab
84. g the duplex drive gears face down gear 105 Duplex drive gears HP LaserJet 1320 Series printers 106 Face down gears HP LaserJet 1160 printers 107 Removing the duplex solenoid enn 108 Removing the fuser 1 of 10 emn 109 Removing the fuser 2 of 10 sss emen 110 Removing the fuser 3 of 10 111 ix Figure 6 27 Figure 6 28 Figure 6 29 Figure 6 30 Figure 6 31 Figure 6 32 Figure 6 33 Figure 6 34 Figure 6 35 Figure 6 36 Figure 6 37 Figure 6 38 Figure 6 39 Figure 6 40 Figure 6 41 Figure 6 42 Figure 6 43 Figure 6 44 Figure 6 45 Figure 6 46 Figure 6 47 Figure 6 48 Figure 6 49 Figure 6 50 Figure 6 51 Figure 6 52 Figure 6 53 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 Figure 7 8 Figure 7 9 Figure 7 10 Figure 8 1 Figure 8 2 Figure 8 3 Figure 8 4 Figure 8 5 Figure 8 6 Figure 8 7 Figure 8 8 Figure 8 9 Figure 8 10 Figure 8 11 Figure 8 12 Removing the fuser 4 Of 10 112 Removing the fuser 5 Of 10 113 Removing the fuser 6 0f10 i aes dieere fecere tte ene edo 114 Removing the fuser 7 of 10 eme 115 Removing the fuser 8 of 10 emn 116 Removing the fuser 9 of 10 eme 117 Removing the fuser 10 of 10 emm 118 Removing the interlock assembly 1 of 2 sene 119 Removing the interlock assembly 2 of 2 sse 120 Removing the ECU 1 o
85. g the print cartridge 2 Use needlenose pliers to release the transfer roller tabs at the end of the roller near the right side of the printer CAUTION Do not break the tabs and do not touch the rollers Figure 6 46 Removing the transfer roller 3 Lift up the end of the roller near the right side of the printer and then slide it toward the right side of the printer while pulling it out of the printer ENWW Pickup and feed assemblies 131 Registration assembly 1 Remove five screws callout 1 Figure 6 47 Removing the registration assembly 2 Lift the entire assembly out of the printer 132 Chapter 6 Removal and replacement ENWW Main gear assembly tray 2 pickup solenoid 1 Remove all covers see Covers 2 Remove the fan from the printer chassis see steps 3 and 4 of Fan 3 Disconnect one cable callout 1 at the ECU Figure 6 48 Removing the main gear assembly 1 of 2 4 Remove the duplex drive PCA from the printer chassis see steps 3 and 4 of Duplex drive PCA Release the tab on the gear callout 2 and slide the gear off of the shaft Remove the cables from the cable guide callout 3 ENWW Main gear assembly tray 2 pickup solenoid 133 7 Remove four screws callout 4 Figure 6 49 Removing the main gear assembly 2 of 2 8 Pull the main gear assembly straight away from the printer 134 Chapter 6 Removal and replacement ENWW 9 To remove the tray 2 pickup solenoid
86. he fuser see Fuser The printed page has a gray background AaBbCc AaBbCcc AaBbCc AaBbCc AaBbCc The print density setting is too high Decrease the amount of background shading through the device configuration utility The media basis weight is too high Change the media to a lower basis weight The humidity level is too low Very low humidity can increase the amount of background shading Move the printer to a different location or decrease the background shading through the device configuration utility The print cartridge is worn or damaged Replace the print cartridge 166 Chapter 7 Troubleshooting ENWW Table 7 8 Solving print image quality problems continued Toner smears appear on the printed page AaBbCc AaBb Cc AaBhCc AaBbCc AaBbCc If the toner smears appear on the leading edge Wipe the media guides with a dry lint free cloth of the media the media guides are dirty The media you are using does not meet HP s Make sure that the media meets specifications specifications for example it is too moist or too detailed in the HP LaserJet Printer Family Media rough Guide The print cartridge is worn or damaged Replace the print cartridge The pressure roller in the fuser is damaged Replace the fuser see Fuser The fuser temperature is too low Select Type is in the Paper Quality tab of the printer driver Make sure that it is set for the appropriate media If the proble
87. he screw heads on the product Use a 2 Phillips screwdriver If you use a multispeed screwdriver use a torque limiter 82 Chapter 6 Removal and replacement ENWW Before performing service Follow the pre service procedures before you perform service Pre service procedures 1 Remove all media from the product 2 Place the product on an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the product chassis before servicing the product Remove the print cartridge see Replacing the print cartridge 4 Unplug the power cord and the interface cable Lift the printer and optional tray 2 off of optional tray 3 if it is installed Parts removal order Use the following diagram to determine which parts must be removed before removing other parts Left side cover Formatter Wireless communications card Right side cover m Duplex drive PCA m Back cover m Duplexer tray Top cover m Control panel m Laser scanner m Memory tag reader assembly m Interlock assembly Fan Main drive assembly 1 Tray 1 pickup solenoid Tray 2 pickup solenoid Duplex drive gears face down gears Duplex solenoid Formatter Fuser Interlock assembly ECU Main motor Cartridge door Transfer roller Registration assembly ENWW Before performing service 83 Covers Left side cover 1 Open the print cartridge door 2 Release two ta
88. he transparency in the input tray Print a cleaning page by using one of the following methods e Open the HP Toolbox See Using the HP Toolbox for instructions Click the Troubleshooting tab and click Print Quality Tools Select the cleaning page e On the printer control panel press and hold the Go button until all three lights illuminate about 10 seconds When all three lights illuminate release the Go button NOTE The cleaning process takes approximately two minutes The cleaning page stops periodically during the cleaning process Do not turn the printer off until the cleaning process has finished You might have to repeat the cleaning process several times to thoroughly clean the printer ENWW Cleaning the printer 53 Changing the pickup roller Normal use with good media causes wear The use of poor media might require more frequent replacement of the pickup roller If the printer regularly mispicks no media feeds through you might need to change or clean the pickup roller See Ordering parts and supplies to order a new pickup roller CAUTION Failure to complete this procedure might damage the printer 1 Turn off the printer unplug the power cord from the printer and then allow the printer to cool 54 Chapter 4 Maintenance ENWW 3 Remove tray 2 ENWW Changing the pickup roller 55 6 Pull the white tabs outward and rotate the tabs up
89. he variable It also performs a system reset NVRAM initialization resets the following e Allmenu settings to factory default values e Factory settings such as formatter number page counts and factory paper settings To perform NVRAM initialization 1 Turn the printer off 2 Press and hold down the Go button 3 Turn the printer on and continue to hold the Go button for at least 20 seconds During this process the Go button Attention and Ready LEDs each turn on 4 Release the Go button The printer LEDs will begin cycling The NVRAM unit process runs until the printer is in the ready state 190 Chapter 7 Troubleshooting ENWW Cold reset A cold reset changes most system parameters in NVRAM to the factory defaults However unlike NVRAM initialization a cold reset does not reset the page count the paper tray sizes language or formatter number NOTE A cold reset also resets all the HP Jetdirect settings as well as the printer settings To perform a cold reset 1 Turn the printer off 2 Press and hold down the Go button 3 Turn the printer on and continue to hold the Go button for at least 5 seconds but not longer than 15 seconds During this process the Attention LED turns on 4 Release the Go button NOTE If both the Attention and the Ready LEDs turn on before you release the Go button you must start the procedure again with step 1 The printer s LEDs begin cycling The cold reset process runs until compl
90. hp com support ljpaperguide Always test media before you purchase a large quantity Using media that does not meet Hewlett Packard s specifications might cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements Supported media sizes The following are the supported media sizes e Minimum 76 x 127 mm 3 x 5 inches e Maximum 216 x 356 mm 8 5 x 14 inches Also see Printer capacities and ratings Print media specifications 11 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 1160 and HP LaserJet 1320 Series One year from date of purchase printers HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instru
91. idge rea cleaning 51 print cartridges checking 163 partnumbers 201 recycling 15 replacing 50 Toner light 32 37 warranty 14 print quality troubleshooting 164 print cartridge door removing 137 printer drivers Macintosh 27 Windows 26 printer specifications 7 product registration 46 Q quality troubleshooting printed pages 164 repetitive image defects 192 R Ready light 32 reams breaking 149 recycling supplies 15 redistributing toner 163 reduction settings 164 registration assembly removing 132 registration product 46 240 Index regulatory statements 16 removing parts 82 83 repetitive defects troubleshooting 168 192 replacing parts 82 83 pickup roller 54 print cartridges 50 separation pad 61 reports printing 39 reset cold 191 resolution specifications 7 restoring default settings 190 191 right side cover removing 85 rollers cleaning pickup 60 diagrams 198 locating 69 removing transfer 131 replacing pickup 54 rotation check drum 186 S scatter toner 170 screws replacing 82 sensors media detection 75 197 separation pad cleaning 65 diagrams 198 replacing 61 sequence of operations 70 setting up printer 22 Settings tab embedded Web server 45 HP Toolbox 43 settings restoring default 190 191 skew troubleshooting 148 169 smears toner 167 software Macintosh 27 printer drivers Macintosh 27 printer drivers Windows 26 software license agreement 13 supported operating systems
92. ilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a Jun 1987 or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agree
93. ine control system e Laser scanner system e Pickup feed delivery system e Image formation system Figure 5 1 Block diagram illustrates the relationships among the four systems KC LASER SCANNER SYSTEM ENGINE CONTROL SYSTEM C IMAGE FORMATION SYSTEM N PICKUP FEED SYSTEM To external device computer through formatter Figure 5 1 Block diagram 68 Chapter 5 Theory of operation ENWW Internal components Figure 5 2 ENWW Figure 5 2 Cross section of printer highlights the major internal components Cross section of printer Top output bin delivery roller Fuser film Laser scanner Primary charging roller Developing cylinder Print cartridge Feed roller Separation pad Pickup roller 10 Registration roller 11
94. interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name HP LaserJet 1320 Series printers or the product numbers Q5927A Q5928A Q5929A and Q5930A 4 Regulatory information regarding radio module approvals for the HP LaserJet 1320nw Regulatory Model Number BOISB 0402 01 can be found in the wireless user guide for that product Boise Idaho 83714 USA 30 April 2004 For Regulatory Topics ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of Conformity statements 17 Country region specific safety statements WARNING Laser safety statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed
95. invent HP LaserJet 1160 printer and HP LaserJet 1320 Series printer Service Manual Copyright information 2004 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number Q5927 90901 Edition 1 9 2004 Safety information WARNING Potential Shock Hazard Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Read and understand all instructions in the user guide Observe all warnings and instructions marked on the product Use only a grounded electrical outlet when connecting the printer to a power source If you do not know whether the outlet is grounded check with a qualified electrician Do not touch the contacts on the end of any of the sockets on the printer Replace damaged cords immediately Unplug this product from wall outlets before cleaning Do not install or use this product near water or when you are wet Install the pro
96. ion ad hoc mode 24 Block diagrarm 1 2 rece rre EEN 68 Cross section of printer 2 eren rt a rs e de ed ente eet en fonts 69 Engine control system ic duci ee ede ez el eoe eed eer die 2 TODO Witten 2 iere e teet sede e Ee dee EO P t EE eos 73 Laser scanner system iiL deae e dEe aech 74 Pickup feed delivery system 76 Image formation evsiem eene enne 77 Primary charging DEE 77 Developing apiid a enh Meanie 78 Rail RET ES SC Paration niece E FUSING DEE 79 Elie Tu le BEE 80 Removing the left side cover 1 Of 2 84 Removing the left side cover 2 of 21 85 Removing the right side cover 1 of 21 86 Removing the right side cover 2 Of 21 87 Removing the back cover 1 of 21 88 Removing the back cover 2 Of 2 emen 89 Reinstalling the back COVer iee internet fret degna ee 90 Removing the duplexer Wray emen 91 Removing the top cover 1 of 3 enm 92 Removing the top cover 2 of 3 emen 93 Removing the top cover 3 of 3 sss emen 94 Removing the control panel 1 of 2 sss eene 95 Removing the control panel 2 of 2 eene 96 Removing the formatter ice cnet iiiter dente een n Ld ote scd 97 Removing the memory tag reader assembly 1 of 2 sss 99 Removing the memory tag reader assembly 2 of 2 100 Removing the duplex drive PCA 1 of 2 101 Removing the duplex drive PCA 2 of 2 102 Removing the fan 1 of 2 tente fni RR rena a 103 Removin
97. its front ENWW ECU 127 14 Remove four screws callout 7 and then lift the ECU off of the ECU plate wt AE Figure 6 43 Removing the ECU 8 of 8 128 Chapter 6 Removal and replacement ENWW Main motor Remove all covers see Covers Remove the fan see Fan Remove the duplex drive gears see Duplex drive gears face down gears Remove the formatter see Formatter Remove the fuser see Fuser Remove the interlock assembly see Interlock assembly Remove the ECU see ECU Remove three screws callout 1 oN Oar WON DB Figure 6 44 Removing the main motor 1 of 2 ENWW Main motor 129 9 Hold the motor while releasing the tabs callout 2 on the cable guide and then lift the motor and the cable guide out of the printer together Figure 6 45 Removing the main motor 2 of 2 130 Chapter 6 Removal and replacement ENWW Pickup and feed assemblies This section covers the major assemblies of the pickup and feed system the transfer roller and the registration assembly For information about replacing the pickup roller see Changing the pickup roller For information about replacing the separation pad see Changing the printer separation pad Transfer roller NOTE It is important to make sure that the transfer roller needs to be replaced before removing it Excess handling can cause additional damage 1 Open the print cartridge door and remove the print cartridge see Replacin
98. king and adjusting registration Printing an engine test The formatter must be connected to the ECU to perform an engine test The engine test switch is inside the left cover below the formatter To print an engine test remove the left side cover see Left side cover override the door interlock SW 301 and then press the engine test switch callout 1 in Figure 7 1 Location of engine test switch A single test page prints Printing a configuration page verifies that the formatter is working correctly Location of engine test switch Half self test functional check The print process can be subdivided into the following stages e image formation stage charges the drum and writes a latent image to the drum with the laser e development stage forms a toner image on the drum e transfer stage transfers the image to paper 184 Chapter 7 Troubleshooting ENWW ENWW cleaning stage removes excess toner from the drum fusing stage applies heat and pressure to make the image on paper permanent To perform a half self test check The purpose of the half self test check is to determine which process is malfunctioning 1 2 Print a configuration page Open the print cartridge access door after the paper advances halfway through the printer approximately five seconds after the motor begins rotating The leading edge of the paper should have advanced past the print cartridge Remove the
99. l and replacement ENWW 5 Slide the cover toward the right side of the printer to clear the tab callout 3 on the duplex tray Figure 6 6 Removing the back cover 2 of 2 6 Lift the cover straight up and away from the printer ENWW Covers 89 Reinstallation tip Make sure that the flag callout 1 and both of the fuser release levers callout 2 fit through the holes in the cover before attaching the cover Figure 6 7 Reinstalling the back cover Duplexer tray 1 Remove the left side cover see Left side cover the right side cover see Right side cover and the back cover see Back cover 2 Pull the duplexer tray release tab callout 1 to release the duplexer tray magnets 90 Chapter 6 Removal and replacement ENWW 3 Slide the duplexer tray toward the right side of the printer to release the tab callout 2 at the back left side Figure 6 8 Removing the duplexer tray Top cover 1 Remove the left side cover see Left side cover the right side cover see Right side cover the back cover see Back cover and the duplexer tray see Duplexer tray ENWW Covers 91 2 Remove two screws callout 1 at the back of the printer Figure 6 9 Removing the top cover 1 of 3 92 Chapter 6 Removal and replacement ENWW 3 Remove one screw callout 3 at the left side of the printer and remove one screw callout 4 from the front of the printer Figure 6 10 Removing the top cover 2 of 3 ENWW Co
100. le 8 10 on page 221 Table 8 10 on page 221 Table 8 2 on page 205 Table 8 5 on page 211 Table 8 11 on page 223 Table 8 5 on page 211 Table 8 4 on page 209 Table 8 4 on page 209 Table 8 4 on page 209 Table 8 4 on page 209 Table 8 3 on page 207 Numerical parts list 233 Table 8 15 Numerical parts list continued Part number Table and page RM1 1313 000CN Table 8 6 on page 213 RM1 1313 000CN Table 8 13 on page 227 RM1 1318 000CN Table 8 13 on page 227 RM1 1320 000CN Table 8 6 on page 213 RM1 1321 000CN Table 8 6 on page 213 RM1 1322 000CN Table 8 4 on page 209 RM1 1322 000CN Table 8 12 on page 225 RM1 1323 000CN Table 8 12 on page 225 RM1 1324 000CN Table 8 4 on page 209 RM1 1325 000CN Table 8 4 on page 209 RM1 1327 000CN Table 8 9 on page 219 RM1 1462 000CN Table 8 9 on page 219 RM1 1463 000CN Table 8 9 on page 219 RM1 1464 000CN Table 8 6 on page 213 RM1 1467 000CN Table 8 6 on page 213 RM1 1470 000CN Table 8 2 on page 205 RM1 1470 000CN Table 8 6 on page 213 RM1 2325 000CN Table 8 3 on page 207 RM1 2325 000CN Table 8 5 on page 211 RM1 2326 000CN Table 8 3 on page 207 RM1 2326 000CN Table 8 5 on page 211 RU5 0331 000CN Table 8 5 on page 211 RU5 0332 000CN Table 8 5 on page 211 RU5 2323 000CN Table 8 5 on page 211 RU5 2335 000CN Table 8 6 on page 213 XA9 1495 000CN Table 8 5 on page 211 XA9 1503 000CN Table 8 5 on page 211 XA9 1503 000CN Table 8 6 on page 213 XA9 1504 000CN Table 8 5 on page 211 XA9 1504
101. le for Windows Server 2003 and Windows XP 64 bit You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to a network You must have performed a complete software installation to use the HP Toolbox The HP Toolbox is a Web based program that you can use for the following tasks e Check the printer status e Configure the printer settings e View troubleshooting information e View online documentation See Using the HP Toolbox for more information Embedded Web server NOTE This feature is available on the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers 26 Chapter 2 Installation ENWW The embedded Web server is available for the HP LaserJet 1320 Series printer over the Internal HP Jetdirect network connection With the embedded Web server you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a Web browser such as Netscape Navigator or Microsoft Internet Explorer on any computer You can use the embedded Web server to configure the printer view status information and obtain troubleshooting information NOTE These settings can also be changed by using the HP Toolbox The embedded Web server works with the following supported Web browsers e Internet Explorer 5 5 and later e Netscape Navigator 4 75 and later See Using the embedded Web server for more information Software for M
102. lease it from the frame and then unroute the cables Figure 6 26 Removing the fuser 3 of 10 ENWW Fuser 111 10 Disconnect three cables callout 7 Si EC a i Figure 6 27 Removing the fuser 4 of 10 112 Chapter 6 Removal and replacement ENWW 11 Pull the cable holder callout 8 straight back to remove it and then unroute the cables Figure 6 28 Removing the fuser 5 of 10 Reinstallation tip You might find it easier to reassemble the cables and the cable holder if you put the smaller cables back into place first ENWW Fuser 113 12 Disconnect one cable callout 9 and then unroute the cable from the cable guide Figure 6 29 Removing the fuser 6 of 10 NOTE Before you proceed to step 13 make sure that all cables disconnected in previous steps are free from any cable guides and cable holders 114 Chapter 6 Removal and replacement ENWW 13 Remove three screws callout 10 on the right side of the printer Figure 6 30 Removing the fuser 7 of 10 ENWW Fuser 115 14 Remove three screws callout 11 from the left side of the printer Figure 6 31 Removing the fuser 8 of 10 116 Chapter 6 Removal and replacement ENWW 15 At the left side of the printer pull the printer chassis from the top to spread the printer frame and release the fuser from the frame a wr IT A i Am Figure 6 32 Removing the fuser 9 of 10 ENWW Fuser 117
103. lectrostatic discharge 2 noie Mele ee Mee Aseo ee dette e Ea e cede Mes 82 User replaceable parts irre eere ter enar be c E E e ETE Fe khe eda 82 Required tools 82 Before performing Service EE 83 Pre service procedures 0 2 ccc ceeeceeeeeccaeeeeeee eee cececaaaeaeceeeeeeeesceaaaaeaaeeeeeeeeeeeesecscncineeeeeeees 83 Parts removal order eee biete teen eite ee eebe epe deg EE 83 COV OES easi tense tenis rint eerie cack reuse indere sem Rie nce petat e EREMO REC A REREEREM ERES 84 Ee lI 84 Right side COVE Mes oooh ER dee 85 B ck ee 87 Blige inaia iaiia aiaia kaiaa iiai a 90 TOP Ree TEE 91 Control PANS E 95 Formate sei cece coved OO mmm 97 Lagere c T 98 Memory tag reader assembiy eene nnne nnne ener nnns 99 Duplex drive PCA RM 101 REN 103 zn L P ET 103 Duplex drive gears face down Oears eee rennnns 104 Duplex solenoid SL3 HP LaserJet 1320 Series printers oh 107 gU MO 108 let ee E 119 ECU 121 Main le EE 129 Pickup and feed aSSemblies cccccceceeeeeeeeeceeeeeeeeeeeeeseceeeaeeeeeeeeeeseeseaanaeeeeeeeeedeeeeeeaees 131 Transter el 131 Registratlon assembly 1 e cii ti et eoa cn deeg Ae La c dco e ad pa
104. lems Table 7 8 Solving print image quality problems Pages do not print or pages are blank The printer is not plugged in or power switch is Make sure that the printer is plugged into a live off wall outlet or power strip and that the printer is turned on The computer cable is loose Check that the cable between the printer and the computer is securely connected The tape was not removed from the print Remove the print cartridge remove the tape cartridge and return the print cartridge The print cartridge is out of toner Replace the print cartridge The media does not meet HP s specifications Make sure that media meets the specifications detailed in the HP LaserJet Printer Family Media Guide The print cartridge is damaged Replace the cartridge The contacts on the print cartridge or the ECU Clean the contacts are dirty The contacts on the print cartridge or the ECU Replace the print cartridge If the problem are damaged persists replace the ECU see ECU Parts of the page around the edges are not printing aABbCc aBbCc AaBbCc NaBbCc QRHCc The printer cannot print all the way to the edge To get the image to fit into the printable area of the paper The printer has minimum margins slightly reduce the size of the image on each edge of approximately 4 23 mm 0 167 inches The reduction setting is incorrect Check the reduction setting in the Print or Setup window from within the prog
105. llel cable might be loose or defective Try the following e Disconnect the cable and reconnect it at both ends e Try printing a job that you know works e f possible attach the cable and printer to another computer and try printing a job that you know works e Try using a new IEEE 1284B compliant parallel cable that is 3 m 10 ft or less e Turn off the printer and the computer Remove the parallel cable and inspect both ends of the cable for damage Reconnect the parallel cable making sure that the connections are tight Make sure that the printer is directly connected to the computer Remove any switchboxes tape backup drives security keys or any other devices that are attached between the parallel port on the computer and the printer These devices can sometimes interfere with communication between the computer and the printer Restart the printer and the computer Missing graphics or text or blank pages Make sure that your file does not contain blank pages The sealing tape might still be in the print cartridge Remove the print cartridge and pull the tab on the end of the cartridge until the entire length of the tape is removed Reinstall the print cartridge To check the printer print a Demo page by pressing the Go button The graphic settings in the printer Properties might not be correct for the type of job that you are printing Try a different graphic setting in the printer Properties See Advanced Printer Settings win
106. m persists replace the fuser see Fuser The toner is loose and it does not stay attached to the printed page AQGBe amp c The inside of the printer is dirty Clean the printer see Cleaning the printer The media you are using does not meet HP s Make sure that the media meets specifications specifications For example it is too moist or too detailed in the HP LaserJet Printer Family Media rough Guide The print cartridge needs to be replaced Replace the print cartridge The printer driver is not set for the correct media Select the correct media through either the device configuration utility or under Type is in the Paper Quality tab of the printer driver The power strip is not working correctly Plug the printer directly into an ac outlet The pressure roller in the fuser is damaged Replace the fuser see Fuser ENWW Image troubleshooting 167 Table 7 8 Solving print image quality problems continued The toner is loose and it does not stay attached to the printed page AaBEZCc KARACC The fuser temperature is too low Select Type is in the Paper Quality tab of the printer driver Make sure that it is set for the appropriate media If the problem persists replace the fuser See Fuser Repetitive vertical defects appear on the printed page AaBbC AaBbCc _ AaBoCc AaBbCc AaBoC If the repetitive mark occurs at equal distance between marks either the
107. ment for the product involved ENWW Hewlett Packard software license agreement 13 Print cartridge limited warranty NOTE 14 The following warranty applies to the print cartridge that came with this printer This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and the print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXC
108. move all of the media from the input tray and straighten the stack of new media This helps prevent multiple sheets of media from feeding through the printer at one time reducing media jams e The media does not meet HP specifications e The printer might need to be cleaned to remove paper dust and other particles from the paper path See Cleaning the printer for instructions There might be loose toner in the printer after a media jam This toner clears up after a few sheets print Media jams might result in loose toner on the page If you get any toner on your clothes wash them in cold water Hot water permanently sets toner into fabric Print cartridge area To clear a jam in the print cartridge area perform the following steps Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects is not covered by the warranty 1 Open the print cartridge door and remove the print cartridge To prevent damage to the print cartridge minimize its exposure to direct light 172 Chapter 7 Troubleshooting ENWW 2 Open the straight through output door 3 Rotate the green pressure release levers downward CAUTION Severe damage to the printer can result from failure to rotate the pressure release levers Such damage is not covered under the printer warranty 4 With both hands grasp the side of the media that is most visible this includes th
109. n bookmark it so that you can return to it quickly in the future Chapter 3 Operation ENWW ENWW To view the HP Toolbox on Macintosh systems 1 Double click the hard drive icon on the desktop 2 Click Applications and then click Utilities 3 Double click hp toolbox HP Toolbox sections The HP Toolbox software contains these sections e Status tab e Troubleshooting tab e Alerts tab e Documentation tab e Advanced Printer Settings window e Network window available only for the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers Other links Each page in the HP Toolbox contains links to the HP Web site for product registration product support and for ordering supplies You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the HP Toolbox you must connect before you can visit these web sites Status tab The Status tab has links to these main pages e Device Status View printer status information This page indicates printer conditions such as a jam or an empty tray After you correct a problem with the printer click the Refresh button to update the device status e Supplies Status View detailed supplies status such as the percentage of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge This page also has links to order supplies and
110. nd reconnect any cables that are connected incorrectly If after checking the connectors the error persists replace the ECU see ECU The formatter is defective Press the Go button to print a Demo page If the Demo page does not print replace the formatter see Formatter The printer does not print from a computer The printer prints the engine test and the Demo page but does not print jobs sent from a computer The cable is not connected correctly Reconnect the cable An incorrect printer driver is selected Select the correct printer driver 144 Chapter 7 Troubleshooting ENWW Table 7 1 Basic troubleshooting continued The printer does not print from a computer The printer prints the engine test and the Demo page but does not print jobs sent from a computer The printer driver is not installed correctly Uninstall and then reinstall the printer software Make sure that you use the correct procedure and port setting Other devices are connected to the printer for Disconnect the other devices switches or hubs example through a switch or hub that are interfering with the computer printer communications There is a computer port communications Reset the computer port settings see the problem computer user guide for more information The formatter is defective Replace the formatter see Formatter ENWW Basic troubleshooting 145 Paper handling problems Choose the item that best des
111. nd light To print a Demo page or to continue printing while in the manual feed mode press and release the Go button To print a configuration page press and hold the Go button for 5 seconds Cancet button To cancel the print job that is currently printing press the uc button See Status light patterns for a description of the light patterns Chapter 3 Operation ENWW Status light patterns Symbol for light off Symbol for light on Symbol for light blinking Initialization Startup During the Initialization process pressing buttons has no effect While in the Startup state the Go Ready and Attention lights cycle at the rate of 500 ms one after another ENWW Status light patterns 33 Table 3 2 Control panel light message continued Light status State of the printer acte Reconfiguration Initialization During the printer start up you can request special initialization sequences that reconfigure the printer When one of the sequences is requested such as a cold reset the lights cycle as in the Initialization Startup state Ready The printer is ready with no job activity Processing Data The printer is processing or receiving data 34 Chapter 3 Operation During the Reconfiguration process pressing buttons has no effect To print a Configuration page press and hold the Go button for 5 seconds To print a Demo page press and release the Go button
112. nnn nnne rrer nnns ener nennen nnne 23 Ser m 25 Supported operating systems sssssssssssssssssssssseeerene eene tnn nnns 25 Software for Oli e e EE 25 Software for Macintosh computers enne 27 Chapter contents 21 Operating environment Place the printer on a sturdy level surface in a well ventilated area that meets the following environmental requirements e Temperature 15 C to 32 5 C 59 F to 90 5 F e Humidity 10 to 80 relative humidity no condensation e Away from direct sunlight open flames ammonia fumes and air vents e With sufficient space around the printer for access and ventilation see Physical specifications for printer measurements 22 Chapter 2 Installation ENWW Printer connections All HP LaserJet 1160 and HP LaserJet 1320 Series printers support USB connections The base models HP LaserJet 1160 printer and HP LaserJet 1320 Series printer also support parallel connections HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers also support network connections IO Figure 2 1 Figure 2 2 Parallel connection Figure 2 3 Network connection ENWW Printer connections 23 3 ed S 332202 E 3222 Figure 2 4 Figure 2 5 Wireless connection ad hoc mode 24 Chapter 2 Installati
113. nters HP LaserJet 1320tn printer e The HP LaserJet 1320tn printer includes all of the features of the HP LaserJet 1320n printer e The HP LaserJet 1320tn printer adds an optional 250 sheet tray tray 3 HP LaserJet 1320nw printer e The HP LaserJet 1320nw printer includes all of the features of the HP LaserJet 1320n printer e The HP LaserJet 1320nw printer adds integrated 802 11b g wireless connectivity ENWW Features 5 Specifications Physical specifications Table 1 2 Physical specifications Dimensions e Width 350 mm 16 8 inches e Depth 352 mm 13 9 inches e Height 256 mm 10 0 inches Weight 2 500 page cartridge HP LaserJet 1160 printer 10 7 kg 23 6 Ib installed HP LaserJet 1320 Series printer 11 3 kg 24 9 Ib NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support lj1320 for current information Printer capacities and ratings Table 1 3 Printer capacities and ratings Print speed HP LaserJet 1160 printer e 20 ppm Letter 19 ppm A4 e First page out in as few as 8 5 seconds HP LaserJet 1320 Series printer e 22 ppm Letter 21 ppm A4 e First page out in as few as 8 5 seconds Single sheet priority input slot 1 sheet of media up to 163 g m 43 Ib media or 1 envelope tray 1 capacity Optional input tray tray 3 250 sheets of 75 g m 20 Ib media capacity HP LaserJet 1320 Series
114. on ENWW Software NOTE ENWW The following sections describe the software that is provided with the HP LaserJet 1160 and HP LaserJet 1320 Series printers Supported operating systems For easy printer setup and access to the full range of printer features HP strongly recommends that you install the software provided Not all software is available in all languages Install the software before setting up the printer See the Readme for the latest software information The most recent drivers additional drivers and other software are available from the Internet and other sources The printer comes with software for the following operating systems e Windows 98 second edition e Windows Me e Windows NT printer driver only e Windows 2000 e Windows Server 2003 printer driver only For more information about upgrading from Windows 2000 Server to Windows Server 2003 go to http www microsoft com windowsserver2003 For more information about Windows Server 2003 Point and Print go to http www microsoft com windowsserver2003 For more information about Windows Server 2003 Terminal Services and Printing go to http www microsoft com windowsserver2003 e Windows XP 32 bit e Windows XP 64 bit printer driver only e Mac OS 9 2 printer driver only e Mac OS X V10 1 printer driver only V10 2 and later Apple encourages OS X V10 0 users to upgrade to V10 1 or later Software for Windows The following so
115. on tab contains links to these information sources e User Guide Contains the information about the printer usage warranty specifications and support The user guide is available in both html and pdf format e ReadMe Contains additional information that is not included in the user guide Advanced Printer Settings window When you click the Advanced Printer Settings link a new window opens The Advanced Printer Settings window has two tabs e Information tab e Settings tab 42 Chapter 3 Operation ENWW Information tab The Information tab provides quick links to the following information Device status Device configuration Supplies status Event log Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer s configuration NOTE Driver settings can override settings made in the HP Toolbox Device Information View basic information about the printer Paper Handling View and change the settings for the input tray Printing View and change the default printer job settings PCL View and change the PCL font information PostScript This page is available for the HP LaserJet 1320 Series printer only View and change the settings for PS errors and timeout Print Quality View and change the print quality settings Print Modes View and change the print modes for various media types System Setup View and change system information UO View and change
116. online support 200 operating environment specifications 10 22 operating systems supported HP Toolbox 26 40 printer drivers 25 27 operations block diagram 68 engine control system 72 image formation system 77 laser scanner system 74 pickup feed delivery system 75 sequence of 70 ordering ordering 46 parts 200 supplies 200 Other links embedded Web server 46 HP Toolbox 41 output binjams 177 P pages per minute 6 paper breaking reams 149 feeding operations 75 jams clearing 172 path cleaning 53 specifications 11 tray capacities 6 paper feed problems troubleshooting 148 paper handling problems 146 parallel ports connecting to 23 included 4 specifications 7 part numbers accessories 201 covers 208 duplex drive assembly 220 duplexer 226 ECU 218 internal components 210 supplies 201 top output bin gearassembly 222 tray 2assembly 224 partial characters troubleshooting 165 169 Index 239 parts ordering 200 removing and replacing 82 83 phone numbers ordering supplies 200 photosensitive drum inspecting 163 rotation functional checks 186 physical specifications 6 22 pickup roller changing 54 cleaning 60 pickup feed delivery system 68 75 ports connecting to 23 locating 3 specifications 7 postscript errors 162 power electrical specifications 8 high voltage PCA 72 sequence of operations 70 testing high voltage 188 troubleshooting 143 power switch 3 PPDs 29 print cartridge area removing jams 172 print cartr
117. onnected to a wireless network running Microsoft Apple NetWare UNIX or Linux network operating systems This wireless technology provides a high quality printing solution without the physical constraints of wiring Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables Optional external HP Jetdirect 802 11b g print servers are available for USB connections See the documentation that came with the HP LaserJet 1320nw printer for more information Bluetooth Bluetooth wireless technology is a low power short range radio technology that can be used to wirelessly connect computers printers personal digital assistants cell phones and other devices Unlike infrared technology Bluetooth s reliance on radio signals means that devices do not have to be in the same room office or cubicle or have an unobstructed line of sight in order to communicate This wireless technology increases portability and efficiency within business networks Bluetooth adapters are available for USB and parallel connections ENWW Wireless printing 47 48 Chapter 3 Operation ENWW Maintenance Chapter contents ENWW Eege EE 49 Replacing the print cartridge 2 1i Ern ee opere Ena EEn NENANA EEEE Ra Dii RR REDDERE 50 To replace the print Cartridge ener 50 Cleaning the DIR gem 51 Cleaning the print cartridge area ssssesseeee eem enne 51 Cleaning the printer media pat
118. p solenoid e SL3 duplex solenoid HPLJ 1320 only e PS911 tray 1 media sensor e PS912 top of page sensor e PS913 width detection sensor e PS914 tray 2 media sensor ENWW Pickup feed delivery system 75 PS915 fuser delivery sensor PS915 duplex sensor HPLJ 1320 only ECU JOSLS9 leubls JAHA GION31OS dNYOld Z WYL SNSdW reu amp is NOILOALAG LNO HY3dYd L AVHL JOSdW reu amp is 3AIHQ GION31OS AVHLL SNSNId reu amp is 39vd JO dO L SNSQ W reu amp is NOLLO3 13a HLGIM SNSLSO rufis NOILO313Q 100 H3dVd Z WHL SNSOd reu amp is NOILOALAG AH3AIrT3G NO1O0SdnQ reu amp is 3AIHGO GION3TOS XITANA SNSOd reu amp is NOILOSLAG XITANA i sll teuis 3AIHQI HOLON NIV Pickup feed delivery system Figure 5 6 ENWW Chapter 5 Theory of operation 76 Image formation system Figure 5 7 Figure 5 8 ENWW Laser printing requires the interaction of several different technologies including electronics optics and electrophotographics to provide a printed page Each process functions independently and must be coordinated with the other printer processes Image formation consists of the following five processes e electrostatic latent image formation e developing e transfer e fusing e drum cleaning The five processes contain eight steps which are shown Figure
119. print cartridge Open the print cartridge drum shield to view the drum surface If a dark and distinct toner image is present on the drum surface assume that the first two functions of the electrophotographic process are functioning image formation and development Troubleshoot the failure as a transfer or fusing problem To perform other checks If there is no image on the photosensitive drum perform these checks 1 Make sure you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge Perform a drum rotation functional check to ensure that the drum is rotating see Drum rotation functional check Perform a high voltage power supply check See below Functional checks 185 Drum rotation functional check The photosensitive drum located in the print cartridge must rotate for the print process to work The photosensitive drum receives its drive from the main drive assembly NOTE This test is especially important if refilled print cartridges have been used 1 Open the print cartridge door Remove the print cartridge Mark the drive gear on the cartridge with a felt tipped marker Note the position of the mark 4 Install the print cartridge and close the print cartridge door The startup sequence should rotate the drum enough to move the mark 5 Open the print cartridge door and inspect the gear that was marked in step 3 Verify that the mark moved If the ma
120. print cartridge or a printer roller is damaged The internal parts have toner on them The printer driver is not set for the correct media 168 Chapter 7 Troubleshooting Use the repetitive image defects table to identify the spacing Repetitive image defects Check the appropriate component and replace it if necessary If the defects occur on the back of the page the problem will probably correct itself after a few more printed pages Otherwise clean the printer See Cleaning the printer Select the correct media through either the device configuration utility or under Type is in the Paper Quality tab of the printer driver ENWW ENWW Table 7 8 Solving print image quality problems continued Characters are misformed and are producing hollow images LC The media is too slick Try a different media Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Media Guide The printer driver is not set for the correct media Select the correct media through either the device configuration utility or under Type is in the Paper Quality tab of the printer driver Cables on the laser scanner are not connected Disconnect and then reconnect the laser correctly scanner cables Cables on the formatter are not connected Disconnect and then reconnect the formatter correctly cables Cables on the ECU are not connected correctly Disconnect and then reconnect
121. r Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 16 Chapter 1 Product Information ENWW Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 1320 Series printer HP LaserJet 1320n printer HP LaserJet 1320tn printer HP LaserJet 1320nw printer Regulatory Model BOISB 0402 00 BOISB 0402 01 Including Q5931A Optional 250 Sheet Input Tray Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1999 EN 60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN 60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 CNS13438 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful
122. r settings back to the factory default settings Networking tab This option is only available for the HP LaserJet 1320n HP LaserJet 1320tn and HP LaserJet 1320nw printers The network administrator can use this tab to control network related settings for the printer when it is connected to an IP based network Using the embedded Web server 45 Other links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it e Product Registration Connects you to the product registration page on the HP Web site e Order Supplies Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice e Product Support Connects to the support site for the HP LaserJet 1320 Series printer You can search for help regarding general topics 46 Chapter 3 Operation ENWW Wireless printing Wireless networks offer a safe secure and cost effective alternative to traditional wired network connections The HP LaserJet 1320nw printer has built in wireless connectivity IEEE 802 11b g standard With wireless IEEE 802 11b g compliant connectivity the printers can be placed in the office or home and c
123. ram that you are using 164 Chapter 7 Troubleshooting ENWW Table 7 8 Solving print image quality problems continued Toner specks appear on the printed page AABoGc AaBoGc AaBDbCC AaBbCc The media you are using does not meet HP s Make sure that the media meets specifications specifications for example it is too moist or too detailed in the HP LaserJet Printer Family Media rough Guide The printer needs to be cleaned Clean the printer see Cleaning the printer The transfer roller is damaged Replace the transfer roller see Transfer roller The ECU is defective Replace the ECU see ECU Characters are only partially printed also referred to as dropouts AaBbCc AaBbCc AaBoCc AaBbCc AaBbCc me A single sheet of paper is defective Try reprinting the job The print density needs to be adjusted Adjust the print density from the device configuration utility The moisture content of the paper is Make sure that the media meets HP s inconsistent or the paper has moist or wet spots specifications on the surface manufacturing processes specifications ENWW Image troubleshooting 165 Table 7 8 Solving print image quality problems continued Vertical black lines appear on the printed page BoC BoC BoC BoC BoC The photosensitive drum inside the print Replace the print cartridge cartridge is scratched The fuser is defective Replace t
124. ranty 1 Open the straight through output door 2 Rotate the green pressure release levers downward CAUTION Severe damage to the printer can result from failure to rotate the pressure release levers Such damage is not covered under the printer warranty 180 Chapter 7 Troubleshooting ENWW 3 Remove the main input tray tray 2 4 Push down on the green lever on the automatic two sided path door on the front of the printer 5 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 181 6 Close the automatic two sided path door 2 NR COHEN dp P 182 Chapter 7 Troubleshooting ENWW 9 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer ENWW Clearing jams 183 Functional checks NOTE NOTE Figure 7 1 This section includes five functional checks for troubleshooting Engine test The engine test is used to verify that the print engine is functioning correctly The formatter is bypassed during an engine test so the engine test is useful for isolating printer problems The engine test prints horizontal lines down the entire printable area of a page and is also useful for chec
125. ration pad in the tray NOTE 5 Insert the new separation pad KA eS v Ni ZE gt e 63 Changing the printer separation pad ENWW 6 Replace the screws ENWW Chapter 4 Maintenance 64 Cleaning the printer separation pad If you want to clean the separation pad rather than replace it follow the instructions below 1 Remove the separation pad as described in steps 1 through 4 of Changing the printer separation pad 2 Dab a lint free cloth in water and scrub the separation pad 3 Using a dry lint free cloth wipe the pickup roller to remove loosened dirt 4 Allow the separation pad to dry completely before you reinstall it in the printer see steps 5 and 6 of Changing the printer separation pad ENWW Cleaning the printer separation pad 65 66 Chapter 4 Maintenance ENWW Theory of operation Chapter contents ENWW NET E 67 Introdu e 68 Internal COMPONENMS cee ceeece cece eeeeeeeee cece ee seceacaeceeeeeeesecaeaeeeeeeeeeesaaaaeeeeeeeseescceeeeeesetecsaeeees 69 TIMING DEE 70 Engine control system 72 Laser scanier Systelmi ceci Lieder unite eati EES eege Pickup feed delivery system 75 imagetormation Sy E 77 Chapter contents 67 Introduction This chapter presents an overview of the relationships between major components in the printer and includes a detailed discussion of the image formation system The following systems are discussed e Eng
126. rk did not move inspect the main drive assembly to make sure that it is meshing with the print cartridge gears If the drive gears appear functional and the drum does not move replace the print cartridge 186 Chapter 7 Troubleshooting ENWW Heating element check Paper passes between the heating element and a soft pressure roller to fuse toner to the paper 1 Unplug the printer for at least ten minutes 2 Verify that the thermistor connector is seated into both the printer chassis and the ECU 3 Remove the heating element connector from the ECU To measure the continuity of the heating element measure the resistance between the two pins at the end of the cable NOTE Normal resistance is 25 ohms 10 ohms for the 110 V printer and 80 ohms 20 ohms for the 220 V printer If no resistance is measured replace the fuser 4 Remove the thermistor connector and then measure the resistance between J206 pins one and two and between J206 pins three and four NOTE Normal resistance between both pairs of pins is 370K ohms 50K ohms at 20 C 68 F 5 Ifno resistance is measured replace the fuser ENWW Heating element check 187 High voltage contacts check The high voltage contacts in the printer must have a good connection with the contacts on the print cartridge to provide the necessary voltages for the electrophotographic processes To check the print cartridge contacts Remove the print cartridge and visually inspec
127. rn the printer back on If the error persists disconnect the I O cable and print an engine test If the self test is successful reconnect the I O cable If the error persists replace the formatter 160 Chapter 7 Troubleshooting ENWW Accessory error secondary messages If the printer has an accessory error indicated by all lights blinking press and hold the Go button to see the secondary error message Table 7 6 Accessory error secondary messages Message Perform a Jetdirect cold reset see Wired network setup problemsolving If the error persists replace the formatter DIMM slot error Verify that the DIMM is correctly seated If the error persists replace the DIMM ENWW Accessory error secondary messages 161 Troubleshooting postscript PS errors NOTE The following situations are PS language specific and might occur when several printer languages are being used To receive a printed or screen displayed message when PS errors occur open the Print Options dialog box and click the desired selection next to the PS Errors section You can also access this from the embedded Web server Table 7 7 PS errors The job prints in Courier the The requested typeface is not Download the desired font and printer s default typeface downloaded A personality send the print job again Verify instead of the typeface you switch might have been the type and location of the requested performed
128. s The following lists describe the features of HP LaserJet 1160 and HP LaserJet 1320 Series printers HP LaserJet 1160 printer 20 ppm Letter 19 ppm A4 First page out in as little as 8 5 seconds 1200 dpi effective output quality 600 x 600 dpi with Resolution Enhancement technology REt with FastRes 1200 250 sheet enclosed input tray tray 2 Single sheet priority input slot tray 1 EconoMode saves toner The ability to print watermarks booklets and multiple pages per sheet N up and to print the first page on different media from the remainder of the document 16 MB RAM 2 500 page print cartridge Host based and PCL 5e printer automatically determines and switches to the appropriate language Compatible with USB 2 0 specifications IEEE 1284B parallel port Windows 98 Windows Millennium Edition Me Windows NT parallel and printer driver only Windows 2000 Windows Server 2003 printer driver only Windows XP 32 bit Windows XP 64 bit printer driver only Mac OS 9 2 printer driver only and OS X V10 1 Power switch HP Toolbox provides printer status information troubleshooting information and printer configuration information 26 HP PCL fonts HP LaserJet 1320 Series printer 22 ppm letter 21 ppm A4 First page out in as little as 8 5 seconds ProRes 1200 provides fine line detail at 1200 x 1200 dpi 600 dpi provides 600 x 600 dpi output with Resolution Enhancement Technology REt for
129. s to the Ready state To recover from the error and print whatever data is possible press the Go button The printer might print a partial page or the quality might be lower than normal If the page is too complex the printer might be out of memory Try reducing the complexity of the page or try adding more memory If the recovery is successful the printer goes to the Processing Data state and completes the job If the recovery is unsuccessful the printer returns to the Continuable Error state Verify that the print cartridge is present and that the print cartridge door is closed correctly Verify that media is present in the input tray Clear any jams and perform paper path functional checks Make sure that the interlocks are operating correctly To reset the printer after a jam press the Go button ENWW Table 7 4 Control panel light message continued Light status State of the printer Action o Turn off the printer wait 10 seconds and turn on the printer Unplug the printer for five minutes and then plug it back in and turn it on If the printer still has an error press the Go button and consult the list of secondary messages Accessory Error To display additional error information press the Go HP LaserJet 1320 Series button The light pattern printer only changes For more information about the light pattern now displayed see Accessory error secondary messages Wh
130. sfer charging roller to which a dc positive bias is applied imparts a positive charge on the print media When the print media comes in contact with the photosensitive drum the toner is transferred to the print media Transfer roller I 777 Transfer Step 5 Separation 78 Chapter 5 Theory of operation ENWW The elasticity of the print media causes its separation from the photosensitive drum A static charge eliminator aids separation by weakening any electrostatic adhesion Static charge eliminator Transfer roller TIT Figure 5 11 Separation Step 6 Fusing The dc negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering Fuser film Fuser film Fuser heater Media Pressure roller Figure 5 12 Fusing Step 7 Drum cleaning ENWW Image formation system 79 The cleaning blade scrapes the residual toner off of the photosensitive drum and deposits it into the waste toner case Cleaner container Cleaning blade 4 Photosensitive drum Sweeper strip Figure 5 13 Drum cleaning 80 Chapter 5 Theory of operation ENWW Removal and replacement Chapter contents ENWW Eege ET EN treie le e EE 82 Removal and replacement strategy 0 0 0 eee ee eieee eee eee tnee eee tieeeeeteeeetneeeeee 82 Electrostatic discharge PEE 82 User replaceable parts cccccccceceeeeeeeeecnae
131. sive The printer turns on and the motor rotates but none of the control panel lights turn on and pressing the control panel buttons has no effect The control panel cable is not connected Reconnect the control panel cable correctly Basic troubleshooting 143 Table 7 1 Basic troubleshooting continued The printer is unresponsive The printer turns on and the motor rotates but none of the control panel lights turn on and pressing the control panel buttons has no effect The control panel is defective Replace the control panel see Control panel The formatter is defective Replace the formatter see Formatter The printer is not ready The printer is on but the control panel lights indicate that the printer is not in the ready state The printer has an internal error that was Consult the list of control panel light patterns to detected during the power on self test sequence identify and correct the error see Status light patterns and Fatal error secondary messages The printer does not print The printer turns on the motor rotates and the control panel indicates the ready state but the printer does not print A printer component is defective Perform an engine test to verify print engine components 1 Press the engine test switch see Figure 7 1 Location of engine test switch to print an engine test If the engine test page does not print check all of the connectors on the ECU a
132. t CAUTION Failure to solve paper feed problems can result in damage to the printer Damage resulting from high jam rates from any of the causes shown in this section can void the printer warranty Solving print paper feed problems Table 7 2 Solving print paper feed problems Pages are coming out curled or wrinkled Paper curl is inherent to the laser printing Make sure that the media meets specifications processes and occurs when media is subjected detailed in the HP LaserJet Printer Family Media to heat Curl tends to relax as the paper cools Guide while resting on a flat surface Media is curled or wrinkled when using the top Open the straight through output door on the output bin back of the printer to change the media path Reset the fuser mode to the default Paper is not stored properly Whenever possible store paper in its sealed ream at room temperature The media is too long for the printer output bin Use the long media extension The fuser temperature is too high Select Type is in the Paper Quality tab of the printer driver Make sure that it is set for the appropriate media Print is misaligned on the page skewed pages fens mm 00 The main input tray is overfilled Remove some of the media The media guides are not set correctly are Make sure that you center the media with the broken or are missing side media guides Verify that the guides are not adjusted too tightly or too loosely against the medi
133. t the three connection points on the ends of the print cartridge drum ground callout 1 charging callout 2 and developing roller callout 3 If they are dirty or corroded clean the connection If they are damaged replace the print cartridge NOTE Use only isopropyl alcohol to clean the connections Figure 7 2 Figure 7 3 Print cartridge high voltage connection points left side To check the high voltage connector assembly Visually inspect the cartridge connection points inside the printer to make sure that that they are not dirty or corroded If the pins are dirty clean them using isopropyl alcohol only 188 Chapter 7 Troubleshooting ENWW Wired network setup problemsolving If the computer is unable to discover the HP LaserJet 1320n HP LaserJet 1320tn or HP LaserJet 1320nw printer perform the following steps 1 Check the cables to ensure that they are properly connected Check all of the following connections Power cables Cables between the printer and the hub or switch Cables between the hub or switch and the computer Cables to and from the modem or Internet connection if applicable 2 To verify that the network connection is active perform the following steps Check the network light on the network RJ 45 connector on the back of the printer If one of the lights is on solid the printer is connected to the network If both network lights are off check the cable connections from the printer to the gate
134. the ECU cables The laser scanner is defective Replace the laser scanner see Laser scanner The ECU is defective Replace the ECU see ECU Pages are skewed AadBbcc AaBbcc AaBbcc AadBbcc AadBbcc The media is loaded incorrectly Reload the media and make sure that the media guides are not too tight or too loose against the media stack The input tray is too full Remove some of the sheets The main input tray can hold up to 250 sheets of 20 Ib 75 g m bond weight paper or fewer pages of heavier media a stack no higher than 25 mm The media you are using does not meet HP s Make sure that the media meets specifications specifications for example it is too moist or too detailed in the HP LaserJet Printer Family Media rough Guide Image troubleshooting 169 Table 7 8 Solving print image quality problems continued The printed page has curls or waves sao i ouest Abt AaBboC AaBoC AaBboC AaBboC c The printer is operating in humidity or Move the printer to a different location temperature conditions that are not within the recommended ranges The media was in the input tray for too long Turn the stack of media over and put it back in the tray Rotate the media 180 and put it back in the tray The standard paper path is not working correctly Open the straight through output door on the back of the printer to change paper paths The fuser temperature is too high S
135. the screws Duplex drive gears face down gears NOTE HP LaserJet 1320 Series printers contain duplex drive gears HP LaserJet 1160 printers contain face down gears 1 Remove all covers see Covers 2 Remove the fan see Fan 104 Chapter 6 Removal and replacement ENWW 3 Remove three screws callout 1 and then lift the assembly away from the printer Figure 6 20 Removing the duplex drive gears face down gears NOTE The gears are not attached to the gear plate Carefully remove the gear plate and the gears together to prevent them from falling out of the assembly Reinstallation tip You might find it easier to replace the assembly if you place the two large gear sets into their holes on the chassis first and then line up the holes in the gear plate with the gears as you replace the gear plate ENWW Fuser 105 Figure 6 21 Duplex drive gears HP LaserJet 1320 Series printers and Figure 6 22 Face down gears HP LaserJet 1160 printers show the differences between duplex drive gears and face down gears For HP LaserJet 1320 Series printers make sure that you replace the gears as shown in Figure 6 21 Duplex drive gears HP LaserJet 1320 Series printers Figure 6 21 Duplex drive gears HP LaserJet 1320 Series printers 106 Chapter 6 Removal and replacement ENWW Figure 6 22 Face down gears HP LaserJet 1160 printers Duplex solenoid SL3 HP LaserJet 1320 Series printers only Remove all cov
136. the warranty ENWW Clearing jams 177 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer Straight through output path To clear a jam in the straight through output path perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects is not covered by the warranty 1 Open the straight through output door 178 Chapter 7 Troubleshooting ENWW 2 Rotate the green pressure release levers downward CAUTION Severe damage to the printer can result from failure to rotate the pressure release levers Such damage is not covered under the printer warranty 3 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the printer NOTE If you cannot grasp the media with your hands perform the procedure in Print cartridge area 4 Close the straight through output door NOTE The pressure release levers automatically close when you close the straight through output door ENWW Clearing jams 179 Automatic two sided printing duplexing path To clear a jam in the automatic two sided path perform the following steps CAUTION Do not use sharp objects such as tweezers or needlenose pliers to remove jams Damage caused by sharp objects is not covered by the war
137. tic emissions HP LaserJet 1160 printer Sound power level Printing 20 ppm Lwag 6 2 Bels A and 62 dB A Ready and PowerSave essentially inaudible Sound pressure level Printing 20 ppm Loam 48 dB A bystander position i Ready and PowerSave essentially inaudible Table 1 11 Acoustic emissions HP LaserJet 1320 Series printer Sound power level Printing 22 ppm Lwaq 6 2 Bels A and 62 dB A Ready and PowerSave essentially inaudible Sound pressure level Printing 22 ppm Lpam 48 dB A bystander position Ready and PowerSave essentially inaudible Values are current as of April 1 2004 Values are subject to change without notice See http www hp com support lj1160 or http www hp com support lj1320 for current information Specifications 9 NOTE The configuration that was tested to arrive at these values as an HP LaserJet 1320 printer base model with its standard tray using A4 paper and simplex continuous printing Environmental specifications Table 1 12 Environmental specifications Operating environment Printer plugged into an ac outlet e Temperature 10 C to 32 5 C 50 F to 90 5 F e Humidity 20 to 80 no condensation Storage environment Printer unplugged from an AC outlet e Temperature 0 C to 40 C 32 F to 104 F e Humidity 10 to 80 no condensation NOTE Values are current as of April 1 2004 Values are subject to change without notice See http www
138. to find recycling information e Print Info pages Print the configuration page and various other information pages that are available for the printer Troubleshooting tab The Troubleshooting tab provides links to printer troubleshooting information For example these pages provide information about how to clear a jam how to resolve print quality problems how to interpret the control panel lights and how to resolve other problems with the printer Using the HP Toolbox 41 Alerts tab Use the Alerts tab to configure the printer to automatically notify you of printer alerts The Alerts tab has links to these main pages e Set up status alerts e Set up e mail alerts e Administrative settings Set up status alerts On the Set up status alerts page you can turn alerts on or off specify when the printer should send an alert and choose from two different types of alerts e Pop up message e Task bar icon Click Apply to activate the settings Set up e mail alerts Use this page to designate up to two e mail addresses to receive printer status alerts Follow the instructions on the screen to set up e mail alerts Administrative settings Use this page to set how frequently the HP Toolbox checks for printer alerts Three settings are available e Less often e Normal e More often If you want to reduce network I O traffic reduce the frequency with which the printer checks for alerts Documentation tab The Documentati
139. to print a PCL job font Download to printer if just before the PS printing job applicable Check with the was received software documentation A legal page prints with clipped Print job too complex You might need to print your margins job at 600 dots per inch reduce the complexity of the page or install more memory A PS error page prints Print job might not be PS Make sure the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer Limit Check Error Print job is too complex You might need to print your job at 600 dots per inch reduce the complexity of the page or install more memory VM Error Font Error Select unlimited downloadable fonts from printer driver Range Check Font Error Select unlimited downloadable fonts from printer driver 162 Chapter 7 Troubleshooting ENWW Image troubleshooting Print cartridge problems Checking the print cartridge Image formation defects are frequently the result of problems in the print cartridge If there is any doubt always replace the print cartridge before troubleshooting image defects Use the following checklist to make sure that the print cartridge is still operable Make sure that the print cartridge is installed properly and the shipping tape is removed Inspect the print cartridge for toner level Check the expiration date stamped on the print cartridge box Check
140. tray The printer separation pad might be worn 146 Chapter 7 Troubleshooting ENWW NOTE ENWW Printer does not pull media from the media input tray e Make sure that the printer is not in manual feed mode See Status light patterns for more information e Make sure that the media guides are adjusted properly e The pickup roller might be dirty or damaged Printer curled the media e See Table 7 2 Solving print paper feed problems and Table 7 8 Solving print image quality problems for more information e Open the straight through output door to print straight through Printed media does not exit to the correct path Open or close the straight through output door to reflect the output path that you want to use Print job is extremely slow The maximum speed of the printer is up to 20 pages per minute for the HP LaserJet 1160 printer and up to 22 pages per minute for the HP LaserJet 1320 Series printer Your print job might be very complex Try the following e Reduce the complexity of your document for example reduce the number of multiple graphics e Inthe printer driver set the media type to plain paper This can cause toner to fuse poorly if using heavy media e Add printer memory e Narrow media or heavy media slows printing Use normal media Paper handling problems 147 Paper path troubleshooting Use the following table to solve problems related to moving paper or documents through the produc
141. trol panel The cleaning page can be activated using the HP Toolbox which is included as part of the overall printer software package 36 Chapter 3 Operation Turn off the printer wait 10 seconds and turn on the printer See Troubleshooting To see additional error information press the Go button The light pattern changes For more information about the light pattern that appears see Troubleshooting When you release the Go button the printer returns to the initial Accessory Error state During cleaning mode pressing buttons has no effect The printer motor slows down and the printer prints a page ENWW Table 3 2 Control panel light message continued Light status State of the printer Action o Toner Low It is necessary to purchase a new print cartridge Replace the print cartridge when the print on the page begins to fade The toner supply in the cartridge is running low The Go Ready and Attention lights act independently of the Toner Low state Print Cartridge Missing Reinsert the print cartridge in The print cartridge has been the printer removed from the printer Wireless Connection No action is necessary Established The Go Ready Attention and Toner lights act independently of the Wireless light ENWW Status light patterns 37 Table 3 2 Control panel light message continued Light status State of the printer Action Wireless Disabled No action is nec
142. tt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 1160 HP LaserJet 1320 HP LaserJet 1320n HP LaserJet 1320tn HP LaserJet 1320nw kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 785 800 nm Teho 5 mW Luokan 3B laser ENWW Country region specific safety statements 19 20 Chapter 1 Product Information ENWW Installation Chapter contents ENWW Chapter contents cue a MR ETR 21 Operating environment TTE 22 Printer connections essen enne e nnne nnn
143. tus 45 using 44 engine control system 68 72 engine test 184 environmental specifications 10 22 errors postscript 162 ESD electrostatic discharge 82 F face down gears removing 104 fan part number 213 removing 103 fatal error secondary messages 158 features 2 4 feeding problems troubleshooting 148 formatter part numbers 211 removing 97 fuser errors 159 part numbers 207 removing 103 108 G garbled text 150 gear assembly part numbers 222 Go light button 32 238 Index graphics missing 150 poor quality 151 gray background troubleshooting 166 H half self test functional check 184 heating element check 187 high voltage PCA 72 high voltage power supply checking 188 HP Customer Care Online 200 HP Jetdirect print servers part numbers 201 HP Printing Supplies Returns and Recycling Program 15 HP Technical Training 200 HP Toolbox Advanced Printer Settings 42 Alerts tab 42 browsers supported 40 Documentation tab 42 Information tab 43 Network window 43 operating systems supported 26 40 Other links 41 Settings tab 43 Status tab 41 Troubleshooting tab 41 viewing 40 l IEEE 802 11b g standard 47 image quality troubleshooting printed pages 164 repetitive image defects 192 image formation system block diagram 68 operations 77 testing 184 information pages printing 39 Information tab embedded Web server 45 HP Toolbox 43 input trays See trays installing printer 22 interlock assembly removing 119 intern
144. upply circuit I Fan motor drive Fan circuit IC502 Reset IC Transfer roller i High voltage circuit power supply K Print cartridge K weemes BEES ee Sensors Duplex driver PCA HPLJ 1320 only IC201 CPU FORMATTER Figure 5 4 To be written ENWW Engine control system 73 Laser scanner system The laser scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum oe a ccc AN L LC a ECU AC DEC BDO BDI CNTO CNT1 CNT2 FORMATTER VDO1 VDO2 NE FE HMM MEM bu MDO1 pos Cylindrical lens BD sensor Mirror Laser driver PCA Four sided mirror Photsensitive drum Figure 5 5 Laser scanner system 74 Chapter 5 Theory of operation ENWW Pickup feed delivery system The pickup feed delivery system consists of several types of feed rollers and sensors The dc controller uses two motors and two solenoids to drive the rollers Three media detection sensors detect media as it passes through the printer If media does not reach or pass each sensor within a specified time period the dc controller determines that a jam has occurred and alerts the formatter The following components are identified in Figure 5 6 Pickup feed delivery system e M1 main motor e SL1 tray 2pickup solenoid e SL2 tray 1picku
145. ver removing 91 top output bin gear assembly part numbers 222 transfer roller removing 131 tray 2 assembly part numbers 224 tray 2 pickup solenoid removing 133 trays capacities 6 duplexer removing 90 feeding operations 75 included 2 4 jams clearing 174 partnumbers 201 troubleshooting accessory error secondary messages 161 basic steps 143 blank pages 150 drum rotation check 186 engine test 184 fatal error secondary messages 158 garbled text 150 half self test 184 heating element 187 HP Toolbox 40 image formation 184 incomplete text 150 jams clearing 172 lights 152 lights status 33 missing graphics or text 150 network setup wired 189 paper handling problems 146 poor graphics quality 151 postscript errors 162 power 143 printed page differs from onscreen page 150 Troubleshooting tab HP Toolbox 41 two sided printing path jams clearing 180 U USB ports connecting to 23 included 4 specifications 7 V vertical defects troubleshooting 168 vertical lines troubleshooting 166 WwW warranty print cartridge 14 product 12 wave troubleshooting 170 Index 241 wavy pages troubleshooting 148 wired network setup troubleshooting 189 Web sites ordering parts 200 wireless communications card removing 139 Windows Wireless light 32 37 HP Toolbox 40 wireless printing 47 software for 25 wrinkled pages troubleshooting 148 wire harnesses replacing 82 242 Index ENWW invent
146. vers 93 4 Lift up the left side of the top cover and release the control panel cable callout 5 at the right side Figure 6 11 Removing the top cover 3 of 3 5 Lift the top cover off of the printer 94 Chapter 6 Removal and replacement ENWW Control panel 1 Remove all covers See Covers 2 Press a flat blade screwdriver into the gap at the control panel and then use the screwdriver to pry the control panel out of the top cover Figure 6 12 Removing the control panel 1 of 2 ENWW Control panel 95 3 Use a flat blade screwdriver to press the securing tab and then slide the blade under the control panel PCA to lift it out al Figure 6 13 Removing the control panel 2 of 2 4 Slide the control panel PCA toward the back of the top cover to clear the tab at the front and then lift the control panel PCA out of the top cover 96 Chapter 6 Removal and replacement ENWW Formatter a ESD 1 Remove the left side cover see Left side cover 2 Disconnect one flat flexible cable callout 1 at the bottom of the formatter CAUTION Do not fold flat flexible cables Also do not straighten pre folds in flat flexible cables 3 Disconnect four cables callout 2 at the top of the formatter 4 Remove two screws callout 3 from the I O cover 5 Remove six screws callout 4 from the formatter plate Figure 6 14 Removing the formatter 6 Lift the I O cover the formatter and the formatter pl
147. way switch or hub to ensure that the connections are secure If the connections are secure turn off the power to the printer for at least 10 seconds and then turn on the power to the printer 3 To print a Network Configuration page press the network Reset button located on the back of the printer Figure 7 4 Network Reset button ENWW On the Network Configuration page check to see if a non zero IP address is assigned to the printer If the Network Configuration page does not have a valid non zero IP address reset the Internal HP Jetdirect print server to the factory defaults To cold reset the Internal HP Jetdirect print server turn off the printer While pressing the Reset button on the back of the printer turn on the printer Continue to press the Reset button until the printer is in the Ready state from 5 to 30 seconds Five minutes after the printer reaches the Ready state print another Network Configuration page and check to see if a valid IP address is assigned to the printer If after 30 minutes the IP address still shows zeros replace the formatter Wired network setup problemsolving 189 NVRAM initialization CAUTION Only perform the following procedure if absolutely necessary Performing an NVRAM initialization resets some parameters that cannot be restored later NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to a default ROM value depending on t
148. you have a separate signed agreement with Hewlett Packard License Grant Hewlett Packard grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by Hewlett Packard or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software Hewlett Packard s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decomp

Download Pdf Manuals

Related Search

Related Contents

HQ HQHE27R63004 halogen lamp      Manuale d`Uso per Cellulare LADY MIRROR  Phantom 250 Spot V3  Fujitsu PRIMERGY RX100 S6  Samsung MW71E Brugervejledning  Testo EasyEmissions Software User Manual 0970  HERMA Labels Premium A4 70x37 mm white paper matt 600 pcs.  Pied à coulisse de poche Taschenschieblehre Pocket sliding caliper  

Copyright © All rights reserved. Failed to retrieve file