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HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile

1. Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until they arrive at static free workstations Place items on a grounded surface before them from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 3 Removal and replacement procedures Wor
2. Item Description Spare part number For use in Germany 594052 041 For use in Greece 594052 DJ1 For use in Hungry 594052 211 For use in Iceland 594052 DD1 For use in Israel 594052 BB1 For use in Italy 594052 061 For use in Japan 594052 291 For use in Latin America 594052 161 For use in Norway 594052 091 For use in Portugal 594052 131 For use in Russia 594052 251 For use in Saudi Arabia 594052 171 For use in Slovakia 594052 231 For use in Slovenia 594052 BA1 For use in South Korea 594052 AD1 For use in Spain 594052 071 For use in Sweden Finland 594052 B71 For use in Switzerland 594052 BG1 For use in Taiwan 594052 AB1 For use in Thailand 594052 281 For use in Turkey 594052 141 For use in United Kingdom 594052 031 For use in United States 594052 001 5 Fan 594049 001 6 Heat sink For use with discrete graphics subsystem 594050 001 For use with Unified Memory Architecture UMA graphics subsystem 594051 001 Plastics kit with plastic screw covers ExpressCard blank RJ11 plug and fingerprint reader 594091 001 plug not illustrated See Plastics kit on page 3 11 for more Plastics kit information 7a ExpressCard slot bezel 7b Hard drive bay cover 7c Memory module compartment cover 7d WLAN and WWAN module compartment cover 7e Bluetooth module compartment cover Cable kit includes Bluetooth cable and modem cable with RJ11 connector 594030 001 8a Bluetooth module cable See Cable kit on page 3 10 for mo
3. 10 2 Maintenance and Service Guide Recycling 4 Disconnect all display panel cables O from the display inverter and remove the inverter O 5 Remove all screws OQ that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Maintenance and Service Guide 10 3 Recycling 9 Use a sharp edged tool to cut the tape O that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame from the display panel 11 Remove the screws O that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables O from the clip in the display panel 10 4 Maintenance and Service Guide Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Maintenance and Service Guide 10 5 Recycling 19 Disconnect the display c
4. Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Security menu Q Some of the menu items listed in this section may not be supported by your computer Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account E Select from a list of BIOS users E Select from a list of ProtectTools users Continued Maintenance and Service Guide 5 3 Computer Setup Select Security menu continued To do this Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords E Enable disa
5. invent HP EliteBook 8440p Notebook PC and HP EliteBook 8440w Mobile Workstation Maintenance and Service Guide Document Part Number 592258 002 March 2011 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2010 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel and Core are trademarks of Intel Corporation in the U S and other countries Java is a U S trademark of Sun Microsystems Inc Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition March 2011 First Edition January 2010 Document Part Number 592258 002 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not
6. E All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 9 1 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug m
7. E Enable disable HP QuickLook enabled by default E Enable disable Preboot Authentication on HP QuickLook Boot enabled by default E Enable disable HP QuickWeb enabled by default E Enable disable HP QuickWeb Write Protect disabled by default E Enable disable Virtualization Technology select models only disabled by default Continued Maintenance and Service Guide 5 5 Computer Setup Select System Configuration menu continued To do this Device Configurations continued E Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disable Num lock state at boot disabled by default Built In Device Options E Enable disable the wireless button state enabled by default E Enable disable embedded WLAN device radio select models only enabled by default E Enable disable the embedded Bluetooth device radio enabled by default E Enable disable the Network Interface Controller LAN enabled by default E Enable disable LAN WLAN switching disabled by default E Set the wake on LAN state Options include the following O Disabled O Boot to Network A Follow Boot Order E Enable disable the Ambient Light Sensor E Enable disable the Notebook Upgrade Bay devic
8. Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information In Windows XP 1 Select Start gt My Computer 2 In the left pane of the System Tasks window select View system information 3 Select Hardware tab gt Device Manager You can also add hardware or modify device configurations using Device Manager Maintenance and Service Guide 2 1 External component identification Top components Display components Q The computer may look slightly different from the illustration in this section Item Component Description 1 Internal display switch Turns off the display and initiates Sleep Windows 7 and Windows Vista or Standby Windows XP if the display is closed while the power is on 2 Internal microphones 2 Record sound If there is a microphone icon next to each microphone opening the computer has internal microphones 3 Webcam light On The webcam is in use 4 Webcam Records video and captures still photographs 5 Keyboard light llluminates the keyboard in low light conditions The keyboard light is embedded in a push push switch You push the keyboard light cover to open and turn the light on Push again to close and turn the light off 2 2
9. e Display assembly see Display assembly on page 4 27 f RTC battery see RTC battery on page 4 39 g Top cover see Top cover on page 4 42 h Audio ExpressCard see Audio ExpressCard board on page 4 44 jais Speakers see Speakers on page 4 45 4 46 Maintenance and Service Guide Removal and replacement procedures Remove the Bluetooth module and cable 1 Loosen the Phillips PM2 0x4 0 captive screw O 2 Swing the Bluetooth compartment cover open to the right 3 Shift the Bluetooth module right O and lift it up O until it clears the clips built into the Bluetooth module compartment cover 4 Remove the Bluetooth module from the Bluetooth module compartment cover 5 Disconnect the Bluetooth module cable from the Bluetooth module 6 Remove the Bluetooth module Maintenance and Service Guide 4 47 Removal and replacement procedures 7 If it is necessary to replace the Bluetooth module cable Q The Bluetooth module cable is included in the Cable Kit spare part number 594030 001 a Disconnect the Bluetooth module cable O from the system board b Remove the Bluetooth module cable from the cable routing channel in the base enclosure Reverse this procedure to install the Bluetooth module and cable 4 48 Maintenance and Service Guide Removal and replacement procedures Modem module Q The modem module cable is included in the Cable kit sp
10. 535593 001 90W AC adapter for use in India 537921 001 Bluetooth module without cable 572509 001 Intel a g n 2 x 2 WLAN module 572510 001 Intel a b g WLAN module for use in Europe Middle East and Africa 572511 001 Intel a g n 3 x 3 WLAN module 574249 001 Ericsson F3607 SDG 900 HSPA WWAN module 577170 001 65W AC adapter for use in India 581075 001 RTC battery 583053 001 i7 820QM 1 73 GHz Intel Core i7 quad core processor Turbo up to 3 06 GHz 8 MB L3 cache 8 threads 45W 586170 001 i7 720QM 1 6 GHz Intel Core i7 quad core processor Turbo up to 2 8 GHz 6 MB L3 cache 8 threads 45W 587259 001 i7 620M 2 66 GHz Intel Core i7 quad core processor Turbo up to 3 33 GHz 6 MB L3 cache 8 threads 45W 593578 001 6 cell 2 55 Ah 51 Wh 1000 cycle battery 593579 001 9 cell 3 0 Ah 100 Wh Li ion battery 594021 001 Base enclosure for use with HP EliteBook 8440p 594022 001 Base enclosure for use with HP EliteBook 8440w 594024 001 Audio ExpressCard board Continued Maintenance and Service Guide Illustrated parts catalog 594025 001 Power button board with cable 594026 001 System board for use with HP EliteBook 8440p discrete graphics subsystem 594027 001 System board for use with HP EliteBook 8440w discrete graphics subsystem 594028 001 System board for use with HP E
11. Keyboard and switch COVE ooooooooooooo cee cence nen eee e ene e een ee 4 22 Power button DO A A as 4 26 Display Assembly iii a po heuer Meme tado 4 27 PF n and heat Mk e ee he Shwe 4 35 RTG battery hats a tt A a 4 39 DOCE A si o Sy bee its Ey heres 4 40 MOP CO ta do de lads 4 42 Audio ExpressCard board 0 0 05 csc bie renerien ee dc 4 44 Speakers nos ora NS Een E TEET TEER E E e E ea Reg ee geisha nd Ae Eons 4 45 Bluetooth module and cable 1 0 0 cent nee nent E 4 46 Modem Ode 5 eine tes Sane Seas ao 4 49 SIStEMDO iia a da e wean S wan a RR 4 50 Modem module cable esciconion atar oleada 4 52 5 Computer Setup Computer Setup in Windows 7 1 1 net nee ene e teen ences 5 1 Starting Computer Setup coria a cats 5 1 Using Computer UP Ai 5 1 Computer Setup menus A wet a eet ate oa causa ota 5 2 Computer Setup in Windows Vista 0 0 cece cee nen eeaeee 5 8 Starting Computer Setup sor se ean A ee eae ee be E a eee eee ae 5 8 Using Computer Setup 5 8 Computer Setup Menus iisen Petey e SAM eka doe eae 5 9 Computer Setup in Windows XP 1 cnet nee eee eens 5 14 Starting Computer SetUD ooo cece teen eee E nee nena 5 14 Using Computer Setup ainn e ia dl a ld a EA ei SE ae dao 5 14 Computer Setup MEUS tt a eet 5 15 6 Specifications Computer specifications ecne i A A Soe oid ee ep Wide dase 6 1 14 0 in SVA eDP display specifications 2 0 cee een ene e teen n eee 6 2 Hard drive specifications 2 6 6
12. Maintenance and Service Guide External component identification Wireless antennas select models only Item Component Description 1 WWAN antennas 2 select Send and receive wireless signals to communicate with wireless wide area models only networks WWANSs 2 WLAN antennas 3 select Send and receive wireless signals to communicate with wireless local area models only networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Maintenance and Service Guide 2 3 External component identification Buttons switches and fingerprint reader O GCOWVOOOOOO aja Item Component 1 Power button Description E When the computer is off press the button to turn on the computer E When the computer is on press the button to shut down the computer Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut Down command E When the computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP press the button briefly to exit the Sleep state Windows 7 and Windows Vista or Standby Windows XP E When th
13. fn 2 6 function 2 6 numeric keypad 2 6 Windows applications 2 6 Windows logo 2 6 L language changing in Computer Setup 5 5 5 11 5 17 left side components 2 12 light components 2 8 Maintenance and Service Guide Index 3 lights battery 2 8 2 10 Caps lock 2 9 drive 2 8 2 10 Num lock 2 9 power 2 8 2 10 QuickLook 2 8 QuickWeb 2 8 TouchPad 2 8 volume down 2 9 volume mute 2 9 volume up 2 9 wireless 2 8 2 10 M mass storage devices illustrated 3 12 spare part number 3 6 memory module product description 1 2 removal 4 16 spare part number 4 16 memory module compartment 2 13 memory module compartment cover removal 4 16 spare part number 3 4 microphone locations 2 2 product description 1 3 removal 4 34 spare part number 3 9 4 27 microphone jack location 2 12 pin assignments 8 1 model name 4 5 model number 3 1 modem jack location 2 12 modem module product description 1 3 removal 4 49 spare part number 3 5 4 49 modem module cable illustrated 3 10 removal 4 52 spare part number 3 4 monitor port location 2 11 pin assignments 8 2 N network jack Index location 2 12 pin assignments 8 4 Num lock button 2 5 light 2 9 numeric keypad keys 2 6 O optical drive illustrated 3 12 precautions 4 2 product description 1 2 removal 4 20 spare part number 3 6 4 20 specifications 6 6 6 7 6 8 optical drive bracket removal 4 21 optical drive kit 3 6 P packing guidelines 4 3 passwords 5 3 5 10
14. 2 55 Ah 51 Wh 1000 cycle battery 593578 001 9 cell 3 0 Ah 100 Wh Li ion battery 593579 001 Before removing the battery follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch O to release the battery 3 Remove the battery Install the battery by inserting it into the battery bay until you hear a click Maintenance and Service Guide 4 7 Removal and replacement procedures SIM Q The end user supplies the SIM which stores the service subscriber key to identify the subscriber on a wireless wide area network WWAN The SIM should be removed stored in static safe container and replaced when reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the SIM 1 Push on the SIM to release
15. Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecua dor Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Nor way Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Ser bia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St
16. Fold back the adhesive strip that covers the display cable connector Release the support bar that secures the display cable to the display panel ao op Disconnect the display cable O from display panel connector The display cable is available using spare part number 594037 001 ft o Msc If necessary to replace the webcam module and cables the dual array microphone and microphone cable or the wireless antennas and cables replace the display back cover using the following part numbers LY 594031 001 Display back cover for use on EliteBook 8440p equipped with a webcam LY 594032 001 Display back cover for use on EliteBook 8440w equipped with a webcam LY 594033 001 Display back cover for use on EliteBook 8440p not equipped with a webcam LY 594034 001 Display back cover for use on EliteBook 8440w not equipped with a webcam The back cover spares that come with or without the webcam include the WLAN and WWAN antenna cables 0 WLAN and WWAN antenna O webcam cable O with webcam keyboard light and cable O and the dual array microphone and cable O Reverse this procedure to install the display assembly 4 34 Maintenance and Service Guide Removal and replacement procedures Fan and heat sink Q The fan and heat sink spare part kits include replacement thermal material Description Spare part number Fan 594049 001 Heat sink for use on computer models equipped with a graphics subsystem
17. Webcam Integrated 2 0 megapixel webcam Modem High speed 56k modem Modem cable not included E TA ES ESAS RR TE SIISE Support for No Modem option in the Asia Pacific Japan and Latin America regions xXx lt lt Ethernet Intel 10 100 1000 network interface card NIC with AMT S3 S4 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of WLAN module Three WLAN antennas built into display assembly Support for no WLAN option Support for the following WLAN formats e Broadcom b g e Intel 802 11a b g e Intel 802 11a g n 2x2 e Intel 802 11a g n 3x3 Integrated wireless wide area network WWAN options by way of WWAN module Two five band WWAN antennas built into display Y Y Y assembly Subscriber identity module SIM security Y Y Y customer accessible in battery bay Support for the following WWAN formats Y Y Y E Qualcomm WW evolution data optimized EVDO high speed downlink packet access HSDPA E Ericsson HSDPA Supports WWAN after market options lt M Integrated personal area network PAN options by way of Bluetooth module Support for no PAN option Y Y Y Continued Maintenance and Service Guide 1 3 Product description HP EliteBook HP EliteBook HPEliteBook 8440p 8440p 8440
18. 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Open the keyboard 1 Position the computer upside down with the front toward you 2 Loosen the 3 Phillips PM2 5 x 10 0 captive screws that secure the keyboard to the computer 3 Turn the computer right side up with the front toward you 4 Open the computer as far as possible 5 Release the 4 keyboard latches 4 18 Maintenance and Service Guide Removal and replacement procedures 6 Lift the rear edge of the keyboard and slide the keyboard back until it rests on the switch cover and display Remove the primary memory module Q Primary memory is under the keyboard Expansion memory is in the expansion memory compartment on the bottom of the computer 1 Pull away the retention clips on each side of the memory module to release the memory module The memory module tilts up CAUTION The memory module is electrostatic sensitive To prevent damage to the memory module hold it by the card edge do not touch components and follow Workstation guidelines on page 4 4
19. 12 service considerations 4 1 USB 2 12 D device configurations 5 5 5 6 5 11 5 12 5 17 Index 5 18 digital card 1 4 Disk Sanitizer 5 4 5 11 5 17 diskette drive product description 1 3 display removal 4 27 spare part number 3 3 4 27 specifications 6 2 display back cover illustrated 3 9 spare part number 3 3 3 9 4 27 4 34 display bezel illustrated 3 8 removal 4 31 spare part number 3 3 3 8 4 27 4 31 display cable illustrated 3 8 removal 4 34 spare part number 3 3 3 8 4 27 4 34 display components illustrated 2 2 2 3 recycling 10 1 display hinge covers removal 4 33 spare part number 3 3 4 27 display hinges illustrated 3 8 removal 4 32 spare part number 3 3 3 8 4 27 4 33 display inverter removal 10 3 display panel illustrated 3 8 removal 4 32 display release button 2 10 display switch location 2 2 DisplayPort location 2 11 pin assignments 8 3 docking connector 2 13 drive light 2 8 2 10 DriveLock automatic 5 4 5 11 5 17 password 5 4 5 10 5 16 drives boot order 5 5 5 11 5 17 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe precautions 4 2 removal 4 20 spare part number 3 6 3 12 4 20 Maintenance and Service Guide Index 2 specifications 6 7 DVD ROM Drive precautions 4 2 removal 4 20 spare part number 3 6 3 12 4 20 specifications 6 8 E electrostatic discharge 4 2 equipment guidelines 4 4 eSATA USB connector 2 12 pin assignments 8 6 esc key
20. 2 Grasp the edge of the memory module and then remove it from the memory module slot amp Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary memory module Maintenance and Service Guide 4 19 Removal and replacement procedures Optical drive Q The optical drive spare part kit includes an optical drive bezel bracket and rubber covers Description Spare part number Blu ray R RE DVD RW SuperMulti Drive 594041 001 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 594040 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 594043 001 DVD ROM Drive 594042 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the optical drive 1 Remove the Phillips PM2 5 x 10 0 screw O that secures the optical drive to the computer 2 Insert a flat bladed screwdriver or similar tool into the optical drive tab access and then press the tab to the
21. 2 Loosen the 2 Phillips PM2 0x5 0 captive screws O that secure the hard drive cover to the computer 3 Lift the left side of the hard drive bay cover to detach it from the computer 4 Remove the hard drive bay cover The cover is included in the Plastics Kit spare part number 594091 001 Maintenance and Service Guide 4 9 Removal and replacement procedures 5 Loosen the Phillips PM2 5x10 0 captive screw O that secures the hard drive to the computer 6 Grasp the Mylar tab on the top of the hard drive and then lift it up and to the right to disconnect the hard drive from the hard drive connector on the system board 7 Remove the hard drive from the hard drive bay 8 To replace the hard drive bracket follow these steps a Remove the 4 Phillips PM3 0x3 0 screws O that secure the hard drive bracket to the hard drive b Lift the bracket straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 4 10 Maintenance and Service Guide Removal and replacement procedures WLAN module Description Spare part number Broadcom BCM4312 802 11b g WLAN module for use in Canada the Cayman Islands Guam 504593 003 Puerto Rico the United States and the U S Virgin Islands Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 004 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan
22. 2 6 Ethernet product description 1 3 expansion memory compartment cover illustrated 3 11 expansion memory module 4 16 removal 4 16 spare part number 3 6 ExpressCard slot 2 12 ExpressCard slot bezel illustrated 3 11 external monitor port location 2 11 pin assignments 8 2 F fan removal 4 35 spare part number 3 4 4 35 feet locations 4 6 spare part number 4 6 File menu 5 3 5 9 5 15 Fingerprint reader 2 5 fn key 2 6 front components 2 10 function keys 2 6 G graphics subsystem product description 1 1 grounding equipment and methods 4 2 H hard drive illustrated 3 12 precautions 4 2 product description 1 2 removal 4 9 spare part number 3 6 4 9 specifications 6 3 upgrade bay 3 6 hard drive bay 2 13 Index hard drive bay cover illustrated 3 11 removal 4 9 spare part number 3 4 hard drive bracket removal 4 10 headphone jack location 2 12 heat sink removal 4 35 spare part number 3 4 4 35 hinge covers removal 4 33 spare part number 3 3 4 27 hinges removal 4 32 spare part number 3 3 4 27 4 33 HP SpareKey Enrollment 5 4 5 10 5 16 I internal display switch 2 4 J jacks audio out 2 12 audio in 2 12 audio out 2 12 headphone 2 12 microphone 2 12 modem 2 12 network 2 12 RJ 11 modem 2 12 RJ 45 network 2 12 K key components 2 6 keyboard product description 1 4 removal 4 22 spare part number 3 3 4 22 keyboard light button location 2 2 keyboard light location 2 2 keys esc 2 6
23. 6e0 seek chee eet cay a Oe ase 6 3 Solid state drive specifications seie e cece eect eee nn e ene eee 6 4 Blu ray R RE DVD RW SuperMulti Drive specifications 0 0 0 eee eee eee ee 6 5 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive specifications 6 6 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 6 7 DVD ROM Drive specifications ien coore i sa i er cnet eee ene E eee 6 8 System resource specifications 2 0 ccc ee cent cnet nent eee ees 6 9 7 Backup and recovery Backup and recovery in Windows 7 1 0 eee nee ete eect nent eee 7 1 OVERVIEW oss alee te dieing Sete ee E AA A A A A Gh ae Sold 7 1 Backing up your information ooo 7 1 Performing ATECOVETY iaa bea bias tela dans Dod ees 7 2 Backup and recovery in Windows Vista 0 seen eect een cnet eee 7 5 OVNIS Winds Bate OG Ratt A e ite hae el ME tl opel els cra ela ge Cots ah oe 7 5 Backing up your information o 7 5 Performing A TECOVETY caida aer Wh Mette psa nb hs pia 7 6 Backup and recovery in Windows XP 0 1 eee ene e eee beeen eae 7 9 Maintenance and Service Guide v OVERVIEW Sis nite to bambi d eed das as tt adas 7 9 Backing up your information ooo 7 9 Performine a tecoVery lt i ee atte eee We a at a aa ed a ee AE 7 10 8 Connector pin assignments Audio out headphone a sc cas cal E EE a E AEE 8 1 Audio in Microphone 4 seeen siete a aces ees na WR DRE A e
24. A aj enantio epee EEE EK E A Seta a esa da 2 13 3 Illustrated parts catalog Serial number location jo gee eee eased eee weed eke Hee gobs a shes e beeen 3 1 Computer major components ioe nei EE E enn tee eee tent n en eee 3 2 Display assembly subcomponents 1 0 0 0 eee ete e beeen ence eee 3 8 CablesKites st Mae ee ete it Soe A AR NE ca it 3 10 Plastics Kat siciliana E bee 3 11 Mass Storage devices soii Dead bes 3 12 Miscellaneous parts miis aa tea eA a A e ald a acids Baw 3 13 Sequential part number listing c eesse cece eee een ene ene ee 3 14 4 Removal and replacement procedures Preliminary replacement requirements 0 eee ccc cece teen een eee 4 1 Tools requires scarico ta dal a ame dasa la 4 1 Service CONSIdETALON Sicuani diaria esa 4 1 Grounding suideli S eii baat Raa eine aeons as Me Lola EL el ied aoe 4 2 Component replacement procedures ooooooooooor nett eee beeen eae 4 5 SELVICE LAGS Stee Mate cht eed oe a aaa Aa I Lt a a o aAa 4 5 Computer feet sitr ornini pied be Soko lew Sea ee SR eee eee ee ke ech hee 4 6 Balli e a dit t n ld Meese 4 7 A go UE eh Pes eet ee bet ee ee ek ee ee a Se Be ee ee at 4 8 Hard driver s io te tease E A tac etal A E e ke edad aa ull ra 4 9 WEAN modules tioo nens roo dl ihe ee we hone hea net howe ad odes heat 4 11 WWAN module se tpisuned treir a id aaa 4 14 Memory module rica A wens 4 16 Maintenance and Service Guide iv Optical drive subordinadas 4 20
25. Lift the modem module away from the system board 3 Disconnect the modem module cable to remove the modem module Reverse this procedure to install the modem module Maintenance and Service Guide 4 49 Removal and replacement procedures System board Q The system board spare part kit includes replacement thermal material Description Spare part number System board for use with HP EliteBook 8440p discrete graphics subsystem 594026 001 System board for use with HP EliteBook 8440w discrete graphics subsystem 594027 001 System board for use with HP EliteBook 8440p UMA graphics subsystem 594028 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 c Optical drive see Optical drive on page 4 20 d Keyboard and switch cover see Keyboard and switch cover on page 4 22 e Display
26. Vin cent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajiki stan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbeki stan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 25 WWAN Modules Qualcomm EV DO HSPA minicard 531993 001 Ericsson F3607 SDG 900 HSPA minicard 574249 001 26 Bluetooth module without cable 537921 001 Q The Bluetooth module cable is included in the Cable kit spare part number 594030 001 See Cable kit on page 3 10 for more Cable kit information Maintenance and Service Guide 3 7 Illustrated parts catalog Display assembly subcomponents ao Item Description Spare part number 1 Display bezel Bezel with webcam lens for HP EliteBook 8440w Mobile Workstation 594757 001 Bezel without webcam lens for HP EliteBook 8440w Mobile Workstation 594756 001 Bezel with webcam lens for HP EliteBook 8440p Notebook PC 594036 001 Bezel without webcam lens for HP EliteBook 8440p Notebook PC 594035 001 2 Display panel 3 Display cable 594037 001 4 Display hinge bracket left and right 594039 001 Hinge cap left and right for HP EliteBook 8440w Mobile Workstation 594223 001 Hinge cap left and right for HP EliteBook 8440p Notebook PC 594038 001 5 Ambient light sensor connector board 594
27. and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions nA Bw N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Q Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information E View identification information for the computer and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Data and Time E Set or change the date and time on the computer System Diagnostics E System Information A Identification information for the computer and the batteries in the system A Specification information for the processor cache and memory size system ROM video revision and keyb
28. chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Q Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight O and the liquid crystal display LCD panel o Q The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Maintenance and Service Guide 10 1 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel
29. clips and channel built into the top cover 6 Disconnect the display cable from the system board and then remove the display cable Maintenance and Service Guide 4 29 Removal and replacement procedures AN CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 7 Remove the two rubber screw covers and two Torx T8M2 5x6 0 screws O that secure the display assembly to the back of the computer 8 Remove the two Torx T8M2 5x6 0 screws that secure the display assembly to the bottom of the computer 9 Turn the computer right side up and open the display 10 Remove the two Torx T8M2 5x6 0 screws O that secure the display assembly hinges to the base enclosure 11 Lift the display assembly straight up and remove it 4 30 Maintenance and Service Guide Removal and replacement procedures 12 If itis necessary to replace the display bezel or any of the display assembly subcomponents follow these steps a Remove the four rubber screw covers O and the four Torx T8M2 5x6 0 screws that secure the display bezel to the display assembly b Flex the top inside edge O the left and right inside edges and the bottom inside edge O of the display bezel until the bezel disengages from the display enclosure c Remove the display bezel O The display bezel is available u
30. devices Item Description Spare part number 1 Hard drives includes bracket screws and sponge material 250 GB 7200 rpm SATA hard drive 594044 001 320 GB 7200 rpm SATA hard drive 594045 001 500 GB 7200 rpm SATA hard drive 594046 001 2 Optical drives includes drive bezel bracket and rubber covers Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 594040 001 Blu ray R RE DVD RW SuperMulti Drive 594041 001 DVD ROM Drive 594042 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 594043 001 3 Solid state drives 160 GB solid state drive 594047 001 256 GB solid state drive 594048 001 3 12 Maintenance and Service Guide Illustrated parts catalog Miscellaneous parts Description Spare part number Rubber kit with rubber screw covers for upgrade bay top cover back display screw covers 594092 001 base enclosure screw covers and rubber feet AC adapter 90W AC adapter 463955 001 90W AC adapter for use in India 535593 001 65W AC adapter 463958 001 65W AC adapter for use in India 577170 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Denmark 490371 081 For use in Europe 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in Nort
31. instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Q Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values configured at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions nA Bw N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Q Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer 5 2 Maintenance and Service Guide Computer Setup File menu Select To do this System Information E View identification information for the
32. it from the SIM slot 2 Remove the SIM from the computer Install the SIM by inserting it into the SIM slot and pushing until you hear a click CAUTION When inserting a SIM position the card with the slanted corner as shown in the illustration If a SIM is inserted backwards or upside down the battery may not snap into place properly and could damage the SIM and the SIM connector To prevent damage to the connectors use minimal force when inserting a SIM 4 8 Maintenance and Service Guide Removal and replacement procedures Hard drive Q The hard drive spare part kit includes drive bracket screws and sponge material Description Spare part number 250 GB 7200 rpm SATA hard drive 594044 001 320 GB 7200 rpm SATA hard drive 594045 001 500 GB 7200 rpm SATA hard drive 594046 001 160 GB solid state drive 594047 001 256 GB solid state drive 594048 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the hard drive 1 Position the computer with the front toward you
33. left to release the optical drive from the computer 3 Remove the optical drive from the optical drive bay 4 20 Maintenance and Service Guide Removal and replacement procedures 4 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the 3 Phillips PM2 0x4 0 screws O that secure the optical drive bracket to the optical drive c Remove the optical drive bracket O aa rE Va Reverse this procedure to reassemble and install an optical drive Maintenance and Service Guide 4 21 Removal and replacement procedures Keyboard and switch cover Q The switch cover spare part kit includes an LED board and cable Description Spare part number Switch cover for use with HP EliteBook 8440p 594095 001 Switch cover for use with HP EliteBook 8440w 594096 001 Q The keyboard spare part kit includes a keyboard cable Keyboard for use in country Keyboard for use in country or region Spare part number or region Spare part number Brazil 594052 201 Norway 594052 091 Bulgaria 594052 261 Portugal 594052 131 Czech Republic 594052 221 Russia 594052 251 Denmark 594052 081 Saudi Arabia 594052 171 Europe 594052 B31 Slovakia 594052 231 Europe A4 594052 A41 Slovenia 594052 BA1 France 594052 051 South Korea 594052 AD1 French Canada 594052 121 Spain 594052 071 Germany 594052 041 Sweden Finland 594052 B71 Greece 594052 D
34. models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points E Recovering information Q For detailed instructions perform a search for these topics in Help and Support Q In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up E Store personal files in the My Documents folder and back it up periodically MW Back up templates stored in their associated programs M Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy
35. speed packet access HSPA minicard 531993 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the wireless module compartment cover 1 Position the computer upside down with the front toward you 2 Loosen the Phillips PM2 0x5 0 captive screw that secures the wireless module compartment cover to the computer 3 Lift the left side of the cover to remove it from the computer The wireless module compartment cover is included in the Plastics Kit spare part number 594091 001 4 14 Maintenance and Service Guide Removal and replacement procedures Remove the WWAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position th
36. that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer upside down with the front toward you 2 Loosen the Phillips PM2 0x5 0 captive screw that secures the wireless module compartment cover to the computer 3 Lift the left side of the cover to remove it from the computer The wireless module compartment cover is included in the Plastics Kit spare part number 594091 001 4 12 Maintenance and Service Guide Removal and replacement procedures 4 Disconnect the WLAN antenna cables O from the terminals on the WLAN module The antenna cables are labeled 1 black 2 white and 3 yellow Connect the antenna cables to the matching transmit receive connector on the WLAN module 5 Remove the 2 Phillips PM2 5x4 0 screws that secure the WLAN module to the computer 6 Remove the WLAN module by pulling it away from the slot at an angle WLAN modules are designed with a notch to prevent incorrect insertion of the WLAN module into the WLAN module slot Reverse this procedure to install the WLAN module Maintenance and Service Guide 4 13 Removal and replacement procedures WWAN module Description Spare part number Ericsson F3607 SDG 900 HSPA minicard 574249 001 Qualcomm Evolution Data only EVDO High
37. the Baha mas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Domin ica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Hon duras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portu gal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senega
38. the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps Q Be sure that the computer is connected to AC power before you start the backup process Q The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Accessories gt System Tools gt Backup Maintenance and Service Guide 7 9 Backup and recovery 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files E Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up E Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Select Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Select Restore files an
39. using discrete memory 594050 001 Heat sink for use on computer models equipped with a graphics subsystem using UMA memory 594051 001 Q To properly ventilate the computer allow at least 7 6 cm 3 in of clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan and heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 22 Maintenance and Service Guide 4 35 Removal and replacement procedures Remove the fan 1 Disconnect the fan cable O from the system board 2 Remove the Mylar st
40. 029 001 Continued 3 8 Maintenance and Service Guide Illustrated parts catalog 6 Back cover includes the dual array microphone and cable wireless antennas and cables Back cover with webcam for HP EliteBook 8440w Mobile Workstation 594032 001 Back cover without webcam for HP EliteBook 8440w Mobile Workstation 594034 001 Back cover with webcam for HP EliteBook 8440p Notebook PC 594031 001 Back cover without webcam for HP EliteBook 8440p Notebook PC 594033 001 Maintenance and Service Guide 3 9 Illustrated parts catalog Cable kit Item Description Spare part number Cable kit 594030 001 1 Modem module cable includes RJ 11 jack 2 Bluetooth module cable 3 10 Maintenance and Service Guide Illustrated parts catalog Plastics kit CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Item Description Spare part number Plastics kit 594091 001 1 ExpressCard slot bezel 2 Hard drive bay cover includes one captive screw secured by a C clip 3 Wireless module compartment cover includes one captive screw 4 Expansion memory compartment cover 5 Bluetooth module compartment cover Maintenance and Service Guide 3 11 Illustrated parts catalog Mass storage
41. 1 Removal and replacement procedures Drive handling ZN CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sen
42. 1 6 GHz processor Turbo up to Y Y 2 8 GHZ i7 820QM 1 73 GHz processor Turbo up to Y 3 06 GHz 8 MB L3 cache 8 threads 45W Chipset Intel PCH QM57 Enhanced Y Y Y Graphics Intel Unified Memory Architecture UMA Y graphics subsystem integrated with shared system memory dynamically allocated Intel Graphics Media Accelerator HD Nvidia N10M NS discrete graphics card with Y 512 MB of GDDR3 800 MHz graphics subsystem memory Nvidia N10M GLM NS discrete graphics card with Y 512 MB GDDR3 800 MHz 64 MB x 16 x 4 graphics subsystem memory Panel All display assemblies include three wireless local v Y Y area network WLAN antennas and two wide area network antennas WWAN 14 0 in 16 9 HD 1366 x 768 AntiGlare LED Y Y Y display 14 0 in 16 9 HD 1366 x 768 AntiGlare LED Y Y Y display with webcam 14 0 in 16 9 HD 1600 x 900 AntiGlare LED Y Y Y display Continued Maintenance and Service Guide 1 1 Product description HP EliteBook HP EliteBook HPEliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation 14 0 in 16 9 HD 1600 x 900 AntiGlare LED Y Y Y display with webcam Support privacy filter Memory Two customer accessible upgradable memory Y module slots Supports dual channel memory Y Y Y DDR3 PC3 10600 1333 MHz memory Supports the following configurations Y Y Y E 8192 MB total system memory
43. 11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory zB If you are unable to startup the computer you must purchase a Windows Vista operating system DVD to restart the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 7 6 Maintenance and Service Guide Backup and recovery To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the driver
44. 39 Top cover see Top cover on page 4 42 Audio ExpressCard see Audio ExpressCard board on page 4 44 Speakers see Speakers on page 4 45 Modem module Modem module on page 4 49 System board System board on page 4 50 Remove the modem module cable 1 Release the RJ 11 connector O from the clip built into the base enclosure 2 Remove the modem module cable from the clips and the cable channel built into the base enclosure Reverse this procedure to install the modem module cable 4 52 Maintenance and Service Guide 5 Computer Setup Computer Setup in Windows 7 Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Q Some of the Computer Setup menu items listed in this guide may not be supported by your computer Q An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configurat
45. 4 27 Removal and replacement procedures Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 11 and WWAN module see WWAN module on page 4 14 6 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 22 4 28 Maintenance and Service Guide Removal and replacement procedures Remove the display assembly 1 Turn the computer right side up with the front toward you 2 Open the computer 3 Remove the wireless antenna cables O from the opening clips and routing channel on the top cover When installing the display assembly be sure to route the wireless antenna cables through the cable channel The wireless antenna cables have exposed shields that contact a grounding pad on the top cover Failure to make proper contact can result in degraded performance 4 Disconnect to microphone cable O from the system board 5 Remove the microphone cable from the
46. 4096 x 2 E 4096 MB total system memory 4096 x 1 E 4096 MB total system memory 2048 x 2 E 3072 MB total system memory 2048 1024 E 2048 MB total system memory 2048 x 1 E 2048 MB total system memory 1024 x 2 E 1024 MB total system memory 1024 x 1 Brazil 1333 MHz memory configuration Hard drives Supports 9 5 mm 6 35 cm 2 5 in hard drives Y Y Y Customer accessible Y Y Y Serial ATA Y Y Y Supports the following drives Y Y Y E 500 GB 7200 rpm E 320 GB 7200 rpm E 250 GB 7200 rpm Supports the following solid state drives Y Y Y E 256 GB E 160 GB HP 3D DriveGuard Y Y Y RAID 0 1 Support Y Y Y Optical drives Fixed removal of 1 screw required Y Y Y Customer accessible Y Y Y Serial ATA Y Y Y 12 7 mm 0 50 in drive tray Y Y Y Supports the following drives Y Y Y E Blu ray R RE DVD RW SuperMulti Drive E Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive E DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe E DVD ROM Drive Continued 1 2 Maintenance and Service Guide Product description HP EliteBook HPEliteBook HPEliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Upgrade drive bay 9 5 mm 6 35 cm 2 50 in HDDs Y Y 500 GB 7200 rpm Supports No Drive option Diskette drive Supports external USB diskette drive only Microphone Integrated dual array microphone Audio HD audio Two stereo speakers
47. 5 16 pin assignments audio in 8 1 audio out 8 1 headphone 8 1 microphone 8 1 modem 8 4 monitor port 8 2 network 8 4 RJ 11 modem 8 4 RJ 45 network 8 4 Universal Serial Bus USB port 8 4 plastic parts 4 1 plastics kit content 3 11 contents 3 11 spare part number 3 4 pointing device components 2 7 illustrated 2 7 product description 1 4 pointing stick 2 7 pointing stick button 2 7 port options 5 6 5 13 5 19 ports 1394a 2 12 DisplayPort 2 11 external monitor 2 11 USB 2 12 power button 2 4 Maintenance and Service Guide Index 4 light 2 8 power button board removal 4 26 spare part number 3 3 4 26 power connector 2 11 power cord requirements 9 1 spare part number 3 13 power light front 2 10 power requirements product description 1 4 primary memory module removal 4 18 spare part number 3 5 processor product description 3 5 4 40 removal 4 40 spare part number 3 5 4 40 product description audio 1 3 diskette drive 1 3 display panel 1 1 docking 1 4 external media card 1 4 hard drives 1 2 keyboard 1 4 memory 1 2 microphone 1 3 modem 1 3 operating system 1 5 optical drives 1 2 pointing devices 1 4 ports 1 4 power requirements 1 4 processor 1 1 security 1 5 serviceability 1 7 upgrade hard drive bay 1 3 webcam 1 3 wireless 1 3 product name 1 1 4 5 Q QuickLook button 2 4 light 2 8 QuickWeb button 2 4 light 2 8 R rear components 2 11 Index recovery system 7 1 recycl
48. 768 for use with HP EliteBook 8440w 598210 001 E 14 0 in HD AntiGlare LED SVA 1366 x 768 with webcam for use with HP EliteBook 8440w 59821 1 001 E 14 0 in HD AntiGlare LED SVA 1600 x 900 for use with HP EliteBook 8440w 598212 001 E 14 0 in HD AntiGlare LED SVA 1600 x 900 with webcam for use with HP EliteBook 8440w 598213 001 Display assembly subcomponents E Display cable 594037 001 E Ambient light sensor connector board 594029 001 E Display hinge bracket 594039 001 E Display hinge covers for use with HP EliteBook 8440p 594038 001 E Display hinge covers for use with HP EliteBook 8440w 594223 001 Display bezel E Display bezel without webcam lens for HP EliteBook 8440p 594035 001 E Display bezel with webcam lens for HP EliteBook 8440p 594036 001 E Display bezel without webcam lens for HP EliteBook 8440w 594756 001 E Display bezel with webcam lens for HP EliteBook 8440w 594757 001 Display back cover The display back cover includes the dual array microphone wireless antennas and associated cables and on models that use a webcam the webcam and webcam cable E Display back cover with webcam for HP EliteBook 8440p 594031 001 E Display back cover with webcam for HP EliteBook 8440w 594032 001 E Display back cover without webcam for HP EliteBook 8440p 594033 001 E Display back cover without webcam for HP EliteBook 8440w 594034 001 E Display back cover without webcam for HP EliteBook 8440w 577188 001 Maintenance and Service Guide
49. J1 Switzerland 594052 BG1 Hungry 594052 211 Taiwan 594052 AB1 Iceland 594052 DD1 Thailand 594052 281 Israel 594052 BB1 Turkey 594052 141 Italy 594052 061 United Kingdom 594052 031 Japan 594052 291 United States 594052 001 Latin America 594052 161 Before removing the keyboard and switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 4 22 Maintenance and Service Guide Removal and replacement procedures Remove the keyboard and switch cover 1 Position the computer with the front toward you 2 Remove the following 4 Two rubber screw covers O and 2 Torx T8 M2 5x6 0 screws that secure the switch cover to the computer 1 Three Phillips PM2 0x2 0 broadhead screws that secure the switch cover to the computer in the battery bay Use the Phillips PO screwdriver to remove the PM2 0x2 0 broadhead screws 0 8 vo ee ee 3 Turn the computer right side up with the front toward you 4 Open the computer as far as possible Maintenance and Service Guide 4 23 Removal and replacement pro
50. Memory Test Runs a comprehensive test on any memory installed in the computer E Battery Test Runs a comprehensive test on any batteries installed in the computer E Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore Changes and Exit Cancel any changes entered during the current session Then exit and restart the computer Save Changes and Exit Security menu Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Q Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account E Select from a list of BIOS users E Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt
51. RW SuperMulti DL Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA Mixed Mode CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM BD ROM BD R BD RE Write CD R CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM LightScribe Random Access time BD lt 230 ms DVD lt 190 ms CD lt 190 ms Max media capacity Read 50 GB Write 8 5 GB Cache buffer 4 5 MB Data transfer rate 24X CD ROM 3600 KB s 8X DVD ROM 10 800 KB s 4X BD ROM 18000 KB s 16X CD R 1200 KB s 10X CD RW 1500 KB s 8X DVD R 10800 KB s 8X DVD RW 10800 KB s 8X DVD R 10800 KB s 6X DVD RW 8100 KB s 4X DVD R Dual Layer 5400 KB s 4X DVD R Dual Layer 5400 KB s 5X DVD RAM 6750 KB s 6 6 Maintenance and Service Guide Specifications Applicable disc DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA Mixed Mode CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R CD RW DVD R DVD RW DVD R DVD RW DVD RAM LightScribe Random Access time CD lt 150 ms DVD lt 160 ms Max media capacity
52. Read 8 5 GB Write 8 5 GB Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3600 KB s 8X DVD ROM 10 800 KB s 24X CD R 3600 KB s 16X CD RW 2400 KB s 8X DVD R 10 800 KB s 8X DVD RW 10800 KB s 8X DVD R 10 800 KB s 6X DVD RW 8100 KB s 4X DVD R Dual Layer 5400 KB s 4X DVD R Dual Layer 5400 KB s 5X DVD RAM 6750 KB s Maintenance and Service Guide 6 7 Specifications DVD ROM Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA Mixed Mode CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Random Access time CD lt 140 ms DVD lt 160 ms Max media capacity Read 8 5 GB Cache buffer 2 MB Data transfer rate 24X CD ROM 8X DVD 3 600 KB sec 10 800 KB sec 6 8 Maintenance and Service Guide Specifications System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer System resources you can access from Device Manager are direct memory access DMA channels input output 1 0 ports interrupt request IRQ lines and memory addresses If two devices require the same resource and create a device conflict you can manually change the resource settings in Device Manager to be sure each setting is uni
53. Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files 7 2 Maintenance and Service Guide Backup and recovery Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition click Start right click Computer click Manage and then click Disk Management If the Windows partition or the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Reco
54. System IDs 5 4 5 11 5 17 TPM embedded security 5 4 5 11 5 17 user management 5 3 5 10 5 16 security product description 1 5 serial number 3 1 service considerations 4 1 service tag location 4 5 part number 4 5 serial number 4 5 serviceability product description 1 7 SIM slot 2 13 SIM removal 4 8 smartcard reader 2 12 solid state drive illustrated 3 12 spare part number 3 6 specifications 6 4 spare part numbers sequential listing 3 14 speakers 2 10 removal 4 45 spare part number 3 5 4 45 specifications Blu ray R RE DVD RW SuperMulti Drive 6 5 Blu ray ROM with LightScribe DVD RW Su perMulti DL Drive 6 6 computer 6 1 display 6 2 DVD RW and CD RW SuperMulti Dou ble Layer Combo Drive with Light Scribe 6 7 DVD ROM Drive 6 8 hard drive 6 3 IRQ DMA I O and memory addresses 6 9 optical drive 6 6 6 7 6 8 solid state drive 6 4 system resources 6 9 Index switch cover removal 4 22 spare part number 3 3 4 22 switch internal display 2 4 system board removal 4 50 spare part number 3 5 4 50 System Configuration menu 5 5 5 11 5 17 system IDs 54 5 11 5 17 system recovery 7 1 T tag service 4 5 thermal heatshield spare part number 3 13 thermal material 3 5 tools required 4 1 top cover removal 4 42 spare part number 3 5 4 42 TouchPad 2 7 button 2 5 light 2 8 TouchPad buttons 2 7 TouchPad scroll zone 2 7 TPM embedded security 5 4 5 11 5 17 U Universal Serial Bus USB port lo
55. Tip Ring Unused Unused O of A WwW DY Unused RJ 45 network 12345678 Pin Signal 1 Transmit Transmit Receive Unused Unused Receive Unused 0 NI oO A Ww N Unused 8 4 Maintenance and Service Guide Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Maintenance and Service Guide 8 5 Connector pin assignments eSATA USB Pin Signal 1 USB 5 VDC 2 USB Data 3 USB Data 4 USB Ground S1 eSATA Ground S2 eSATA Transmit Data A 3 eSATA Transmit Data A S4 eSATA Ground S5 eSATA Receive Data B S6 eSATA Transmit Data B S7 eSATA Ground 8 6 Maintenance and Service Guide 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft
56. able O from the LCD panel 20 Remove the screws that secure the LCD panel to the display rear panel 21 Release the LCD panel O from the display rear panel 22 Release the tape O that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 10 6 Maintenance and Service Guide 1394a port location 2 12 pin assignments 8 2 A AC adapter spare part number 3 13 accessory battery connector 2 13 ambient light sensor connector board illustrated 3 8 spare part number 3 3 3 8 4 27 AMT options 5 7 5 13 5 19 antenna disconnecting 4 13 4 15 location 2 3 removal 4 34 spare part number 4 27 WLAN product description 1 3 WWAN product description 1 3 Anti Theft Protection 5 4 5 10 5 16 audio product description 1 4 Audio ExpressCard board removal 4 44 spare part number 3 5 4 44 audio in jack location 2 12 pin assignments 8 1 audio out jack location 2 12 pin assignments 8 1 B base enclosure spare part number 3 5 battery bay 2 13 light 2 8 2 10 release latch 2 13 removal 4 7 spare part number 3 5 4 7 bays battery 2 13 hard drive 2 13 upgrade drive 1 3 2 12 3 6 BIOS administrator password 5 3 5 10 5 16 Index Bluetooth module compartment 2 10 removal 4 46 spare part number 3 7 4 46 Bluetooth module cable illustrated 3 10 removal 4 48 spare part number 3 4 Bluetooth module compartment cover illustrated 3 11
57. akers 1 Remove the Phillips PM2 5x4 0 screw O that secures the left speaker to the base enclosure 2 Lift the left speaker straight up to remove the left speaker 3 Lift the right speaker up and to the left to remove the right speaker Reverse this procedure to install the speakers Maintenance and Service Guide 4 45 Removal and replacement procedures Bluetooth module and cable Q The Bluetooth module spare part does not include the Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 594030 001 Description Spare part number Bluetooth module 594030 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Hard drive see Hard drive on page 4 9 b Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 c Optical drive see Optical drive on page 4 20 d Keyboard and switch cover see Keyboard and switch cover on page 4 22
58. an always on while connected to an AC outlet enabled by default Continued Maintenance and Service Guide 5 17 Computer Setup Select System Configuration menu continued To do this Device Configurations continued E Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default E Set the SATA Serial Advanced Technology Attachment device mode The following options are available O AHCI Advanced Host Controller Interface O IDE Integrated Drive Electronics RAID select models only gy Availability of these options varies by computer model E Enable disable secondary battery fast charge enabled by default E Enable disable HP QuickLook enabled by default E Enable disable Preboot Authentication on HP QuickLook Boot enabled by default E Enable disable HP QuickWeb enabled by default E Enable disable HP QuickWeb Write Protect disabled by default A Enable disable Virtualization Technology select models only disabled by default E Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable disable Num lock state at boot disabled by defa
59. are part number 594030 001 Description Spare part number High speed 56k modem for use in all countries and regions except Australia and New Zealand 510099 001 High speed 56k modem for use only in Australia and New Zealand 510099 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 Optical drive see Optical drive on page 4 20 Keyboard and switch cover see Keyboard and switch cover on page 4 22 Display assembly see Display assembly on page 4 27 RTC battery see RTC battery on page 4 39 Top cover see Top cover on page 4 42 Sa ho aos f Audio ExpressCard see Audio ExpressCard board on page 4 44 Speakers see Speakers on page 4 45 pas Remove the modem module 1 Remove the 2 Phillips PM2 0x4 0 screws O that secure the modem module to the system board 2
60. assembly see Display assembly on page 4 27 f RTC battery see RTC battery on page 4 39 g Top cover see Top cover on page 4 42 h Audio ExpressCard see Audio ExpressCard board on page 4 44 jmi o Speakers see Speakers on page 4 45 j Modem see Modem module on page 4 49 When replacing the system board be sure that the following additional components are removed from the defective system board and installed on the replacement system board E SIM see SIM on page 4 8 WLAN module see WLAN module on page 4 11 Memory modules see Memory module on page 4 16 WWAN module see WWAN module on page 4 14 Modem module see Modem module on page 4 49 Fan and heat sink see Fan and heat sink on page 4 35 RTC battery see RTC battery on page 4 39 Processor see Processor on page 4 40 Maintenance and Service Guide Removal and replacement procedures Remove the system board 1 Remove the Phillips PM2 0x4 0 screw O that secures the thermal heat shield to the base enclosure and compresses the thermal material to the platform controller hub PCH chip on the system board 2 Lift the thermal shield straight up to remove it The thermal shield and system board spare parts include replacement thermal material Clean and install new thermal material when replacing the thermal shield 3 Remove the 2 Phillips PM2 5x4 0 screws O that sec
61. ay If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag System Configuration menu Q Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options E Set a Startup Menu delay in seconds E Set the MultiBook Express Boot Popup delay in seconds E Enable disable Custom Logo disabled by default E Enable disable Display Diagnostic URL enabled by default E Enable disable CD ROM boot enabled by default E Enable disable SD Card boot enabled by default E Enable disable floppy boot enabled by default E Enable disable PXE Internal NIC boot enabled by default E Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default E Set the Legacy Boot Order Device Configurations E Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following O Use of a USB keyboard in Computer Setup even when a Windows operating system is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port E Enable disable f
62. battery see Battery on page 4 7 Remove the expansion memory module compartment cover 1 Position the computer upside down with the front toward you 2 Loosen the Phillips PM2 0x5 0 captive screw that secures the memory compartment cover to the computer 3 Lift the left side of the cover to remove it from the computer The memory module compartment cover is included in the plastics kit spare part number 594091 001 4 16 Maintenance and Service Guide Removal and replacement procedures Remove the expansion memory module Q The expansion memory module is accessed from the bottom of the computer the primary memory module is under the keyboard 1 Pull away the retention clips on each side of the memory module to release the memory module The memory module tilts up CAUTION The memory module is electrostatic sensitive To prevent damage to the memory module hold it by the card edge do not touch components and follow Workstation guidelines on page 4 4 2 Grasp the edge of the memory module and then remove it from the memory module slot amp Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install an expansion memory module Maintenance and Service Guide 4 17 Removal and replacement procedures Primary memory module Before removing the primary memory module follow these steps
63. ble CD ROM boot enabled by default E Enable disable SD Card boot enabled by default E Enable disable floppy boot enabled by default E Enable disable PXE Internal NIC boot enabled by default E Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default E Set the Legacy Boot Order Device Configurations E Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following O Use of a USB keyboard in Computer Setup even when a Windows operating system is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port E Enable disable fan always on while connected to an AC outlet enabled by default E Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default E Set the SATA Serial Advanced Technology Attachment device mode The following options are available O AHCI Advanced Host Controller Interface O IDE Integrated Drive Electronics RAID select models only Q Availability of these options varies by computer model E Enable disable secondary battery fast charge enabled by default
64. ble DriveLock on any computer hard drive enabled by default E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag 5 4 Maintenance and Service Guide Computer Setup System Configuration menu Q Some of the listed System Configuration options may not be supported by your computer Select Language To do this Change the Computer Setup language Boot Options E Set a Startup Menu delay in seconds E Set the MultiBook Express Boot Popup delay in seconds E Enable disable Custom Logo disabled by default E Enable disable Display Diagnostic URL enabled by default E Enable disa
65. bled USB legacy support allows the following O Use of a USB keyboard in Computer Setup even when a Windows operating system is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port E Enable disable fan always on while connected to an AC outlet enabled by default Continued Maintenance and Service Guide 5 11 Computer Setup Select System Configuration menu continued To do this Device Configurations continued E Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default E Set the SATA Serial Advanced Technology Attachment device mode The following options are available O AHCI Advanced Host Controller Interface O IDE Integrated Drive Electronics 1 RAID select models only Q Availability of these options varies by computer model E Enable disable secondary battery fast charge enabled by default E Enable disable HP QuickLook enabled by default E Enable disable Preboot Authentication on HP QuickLook Boot enabled by default E Enable disable HP QuickWeb enabled by default E Enable disable HP QuickWeb Write Protect disa
66. bled by default E Enable disable Virtualization Technology select models only disabled by default E Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT Technology enabled by default Enable disable Num lock state at boot disabled by default Built In Device Options A A E Enable disable Wake on USB enabled by default A A Enable disable the wireless button state enabled by default E Enable disable embedded WLAN device radio select models only enabled by default E Enable disable the embedded Bluetooth device radio enabled by default E Enable disable the Network Interface Controller LAN enabled by default E Enable disable LAN WLAN switching disabled by default E Set the wake on LAN state Options include the following A Disabled O Boot to Network O Follow Boot Order E Enable disable the Ambient Light Sensor E Enable disable the Notebook Upgrade Bay device enabled by default E Enable disable the fingerprint device enabled by default E Enable disable the integrated camera enabled by default E Enable disable the Power Monitor Circuit enabled by default E Enable disable the audio device enabled by default Continued 5 12 Maintenance and Service Guide Computer Setup Select To do this System Configuration menu continue
67. cation 2 12 pin assignments 8 5 upgrade bay hard drive option 3 6 upgrade drive bay 2 12 V vents 2 12 2 13 volume down button 2 5 volume down light 2 9 volume mute button 2 5 volume mute light 2 9 volume up button 2 5 volume up light 2 9 W warranty period 4 5 webcam light location 2 2 webcam module removal 4 34 spare part number 4 34 webcam location 2 2 Windows applications key 2 6 Windows logo key 2 6 wireless antenna Maintenance and Service Guide Index 6 Index disconnecting 4 13 4 15 location 2 3 product description 1 1 1 3 removal 4 34 spare part number 3 9 button 2 4 light 2 8 2 10 module compartment 2 13 module compartment cover illustrated 3 11 removal 4 12 4 14 spare part number 3 4 WLAN module illustrated 3 6 removal 4 11 spare part number 3 6 4 11 WLAN module compartment cover removal 4 14 spare part number 3 4 workstation guidelines 4 4 WWAN module removal 4 14 spare part number 3 7 4 14 WWAN module compartment cover removal 4 14 spare part number 3 4 Maintenance and Service Guide Index 7 Index Maintenance and Service Guide Index 8
68. cedures 5 Release the 4 keyboard latches O 6 Lift the rear edge of the keyboard until it rests at an angle and then turn the keyboard over until it rests on the front of the top cover 7 Release the zero insertion force ZIF connectors to which the pointing stick cable O and the keyboard cable O 1s attached and then disconnect the cables from the system board 8 Remove the keyboard 4 24 Maintenance and Service Guide Removal and replacement procedures 9 Release the ZIF connector to which the LED board cable O is attached and then disconnect the LED board cable from the system board 10 Lift the back edge of the switch cover and release it from the computer 11 Remove the switch cover Reverse this procedure to install the keyboard and switch cover Maintenance and Service Guide 4 25 Removal and replacement procedures Power button board Q The power button board spare part kit includes the cable Description Spare part number Power button board 594025 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter
69. computer and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer System Diagnostics Displays the following information E System Information A Identification information for the computer and the batteries in the system O Specification information for the processor cache and memory size system ROM video revision and keyboard controller version E Start up Test Verifies the system components needed for starting the computer E Run In Test Runs a comprehensive check on system memory E Hard Disk Test Runs a comprehensive self test on any hard drive in the system E Memory Test Runs a comprehensive test on any memory installed in the computer E Battery Test Runs a comprehensive test on any batteries installed in the computer E Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore Changes and Exit Cancel any changes entered during the current session Then exit and restart the computer
70. cover with integrated Touchpad smart card reader and fingerprint reader for use with HP EliteBook 8440p 594099 001 Top cover with integrated Touchpad smart card reader and fingerprint reader for use with HP EliteBook 8440w 594100 001 Top cover with integrated Touchpad smart card reader and without fingerprint reader for use with HP EliteBook 8440w 594187 001 i5 520M 2 4 GHz Intel Core i5 dual core processor Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35W 594188 001 i5 540M 2 53 GHz Intel Core 5 dual core processor Turbo up to 3 06 GHZ 3 MB L3 cache 4 threads 35W 594223 001 Display hinge cover left and right for use with HP EliteBook 8440w 594756 001 Display bezel without webcam lens for HP EliteBook 8440w 594757 001 Display bezel with webcam lens for HP EliteBook 8440w 598210 001 14 0 HD AntiGlare LED SVA 1366x768 or use with HP EliteBook 8440w 59821 1 001 14 0 HD AntiGlare LED SVA 1366x768 with webcam or use with HP EliteBook 8440w 598212 001 14 0 HD AntiGlare LED SVA 1600x900 or use with HP EliteBook 8440w 598213 001 14 0 HD AntiGlare LED SVA 1600x900 with webcam or use with HP EliteBook 8440w 598214 001 CPU Mylar processor support item 598859 001 1024 MB memory module PC3 10600 DDR3 1333 MHz 598856 001 2048 MB memory module PC3 10600 DDR3 1333 MHz 599092 001 4096 MB memory module PC3 10600 DDR3 1333 MHz 3 18 Maintenance and Service Guide A Removal and replacement proce
71. d Built In Device Options continued E Enable disable a modem device enabled by default E Enable disable the microphone enabled by default E Enable disable the internal speakers enabled by default Port Options all are enabled by default Q All port options are enabled by default Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart Card slot Enable disable the eSATA port AMT Options Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode A ANSI A VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Maintenance and Service Guide Computer Setup Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load zB Some of the Computer Setup menu items li
72. d settings and then select Next 4 Follow the on screen instructions Q For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system as well as software and drivers Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover your operating system and programs follow these steps 1 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system Nn fF WY After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 7 10 Maintenance and Service Guide 8 Connector pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Maintenance and Service Guide 8 1 Con
73. dapter with a higher power rating should be connected E Off The computer is off or in Hibernation 3 Battery light E Amber A battery is charging E Turquoise A battery is close to full charge capacity E Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly E Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light E Blinking turquoise The hard drive or an external optical drive is being accessed E Amber HP 3D DriveGuard has temporarily parked the hard drive and if present the hard drive in the upgrade bay 5 Business card slot Holds a business card in position so that the webcam select models only can capture an image 6 SD Card Reader Supports the optional Secure Digital SD Memory Card and MultiMediaCard MMC digital card formats 7 Display release button Opens the computer 8 Speakers 2 Produce sound 9 Bluetooth compartment Contains a Bluetooth module 2 10 Maintenance and Service Guide External component identification Rear components Item Component 1 Security cable slot OOo Description Attaches an optional security cab
74. down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key 1 To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu To exit Computer Setup menus choose one of the following methods E To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter or E To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts 5 8 Maintenance and Service Guide Computer Setup Restoring factory settings in Computer Setup Q Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values configured at the factory follow these steps 1 Turn on or restart the computer
75. dures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures E Flat bladed screwdriver Phillips PO E Phillips P1 screwdriver a Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide 4
76. e enabled by default E Enable disable the fingerprint device enabled by default E Enable disable the integrated camera enabled by default E Enable disable the Power Monitor Circuit enabled by default E Enable disable the audio device enabled by default E Enable disable a modem device enabled by default E Enable disable the microphone enabled by default E Enable disable the internal speakers enabled by default Port Options all are enabled by default Q All port options are enabled by default E Enable disable the serial port E Enable disable the parallel port E Enable disable the flash media reader E Enable disable the USB port Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator E Enable disable the 1394 port E Enable disable the ExpressCard slot E Enable disable the Smart Card slot E Enable disable the eSATA port Continued 5 6 Maintenance and Service Guide Computer Setup Select System Configuration menu continued To do this AMT Options E Enable disable Firmware Verbosity E Enable disable AMT Setup Prompt Ctrl P E Enable disable USB Key Provisioning Support E Enable disable Unconfigure AMT on next boot E Select Terminal Emulation Mode ANSI A VT100 E Enable disable Firmware Progress Event Support E Enable disable Initiate Intel CIRA Set Security Level Change view
77. e ONS Mee eee HELE Rae ee Oe 8 1 TOF aie eins AE Ratna hit atte E tae Mae E A cath aie abe ue leas E 8 2 EXTernal MONO ai a RADA RA A ade tee dois De da 8 2 DisplayPort vecinos a As A a See Ae a 8 3 RIEL MOD ieee a ee ae E ae AA iM de oui hy 8 4 RJ 45 NetWork a er be Bees yee E E EEE A Cees A Ded ce be A esca da 8 4 Universal Serial Bus 2 reee Edea aaa aa ad As 8 5 ESA TAIUSB adan 8 6 9 Power cord set requirements Requirements for all countries and regions 0 eee eect eee eens 9 1 Requirements for specific countries and TegiONMS ooooooocoococcr eee eee 9 2 10Recycling BUT TA A E ON Se 10 1 Display ios td A a ae ed o ed A E 10 1 Index Maintenance and Service Guide vi vii Maintenance and Service Guide 1 Product description HP EliteBook HPEliteBook HP EliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Product Name HP EliteBook 8440p Notebook PC Y Y HP EliteBook 8440w Mobile Workstation Y Processors Intel Core 5 dual core processors i5 520M 2 4 GHz processor Turbo up to Y Y Y 2 93 GHZ 3 MB L3 cache 4 threads 35W i5 540M 2 53 GHz processor Turbo up to Y Y Y 3 06 GHz 3 MB L3 cache 4 threads 35W Intel Core 7 dual core processors i7 620M 2 66 GHz processor Turbo up to Y Y Y 3 33GHz 4 MB L3 cache 4 threads 35W Intel Core 7 quad core processors i7 720QM
78. e battery Y Y Support for 12 cell Ultra Capacity battery Y Y Continued 1 4 Maintenance and Service Guide Product description HP EliteBook HPEliteBook HPEliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Security Integrated HP Fingerprint sensor select models Y Y Y only Integrated smart card reader Y Y Y Security cable slot Y Y Y Trusted platform module TPM V 1 2 Y Y Y Full volume encryption Y Y Y Preboot authentication password smart card Y Y Y biometric Operating system Preinstalled Vista Basic 32 with Microsoft Basics Windows XP Professional SP3 EN FR JP with Y Y Y Microsoft Basics Windows Vista Business SP1 32 with Microsoft Y Y Y Basics Windows 7 Home Premium 32 with Microsoft Y Y Y Basics Japan only Windows 7 Home Premium 64 with Microsoft Y Y Y Basics Japan only Windows 7 Professional 32 with Microsoft Basics v Y Y Japan only Windows 7 Professional 64 with Microsoft Basics VW Y Y Japan only XP Professional SP3 with Microsoft Basics with Y Y Y Windows 7 Professional COA Japan only FreeDOS Y Y Y Preinstalled with Office Vista Basic 32 with Office 2007 Ready not Y Y Y available for Japan Vista Basic 32 with Office 2007 Personal Japan Y Y Y only Vista Basic 32 with Office 2007 Personal with Y Y Y PowerPoint Japan only Vista Basic 32 with Office Professional Ja
79. e computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about power settings E In Windows 7 Select Start gt Control Panel gt System and Security gt Power Options E In Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options E In Windows XP Select Start gt Control Panel gt Performance and Maintenance gt Power Options 2 Internal display switch Turns off the display if the display is closed while the power is on 3 QuickLook button Allows you to save calendar contact inbox and task information from Microsoft Outlook to the hard drive of the computer When the computer is off or in Hibernation press the QuickLook button to view this information without waiting for the operating system to restart 4 QuickWeb button Opens the Web browser 5 Wireless button Turns the wireless feature on or off but does not establish a wireless connection Continued 24 Maintenance and Service Guide External component identification Item Component Description 6 TouchPad button Turns the TouchPad on or off 7 Caps lock button Turns caps lock on or off 8 Num lock button Turns num lock on or off 9 Volume mute b
80. e computer upside down with the front toward you 2 Disconnect the WWAN antenna cables O from the terminals on the WWAN module The WWAN antenna cables are labeled 5 red and 6 blue Connect the antenna cables to the matching transmit receive connector on the WWAN module 3 Remove the 2 Phillips PM2 5x4 0 screws that secure the WWAN module to the computer The WWAN module tilts up with the screws removed 4 Remove the WWAN module by pulling it away from the slot at an angle WWAN modules are designed with a notch to prevent incorrect insertion of the WWAN module into the WWAN module slot Reverse this procedure to install the WWAN module Maintenance and Service Guide 4 15 Removal and replacement procedures Memory module Description Spare part number 4096 MB memory module PC3 10600 DDR3 1333 MHz 599092 001 2048 MB memory module PC3 10600 DDR3 1333 MHz 598856 001 1024 MB memory module PC3 10600 DDR3 1333 MHz 598859 001 Expansion memory module Before removing the expansion memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the
81. e following options Creating a system repair disc select models only Backing up individual files and folders Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state E Recovering information using recovery tools Q For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up E Store personal files in the Documents library and back it up regularly Back up templates that are stored in their associated progra
82. e part kit includes replacement thermal material Description Spare part number Intel Core i5 dual core processors 3 MB L3 cache 4 threads 35W E i5 520M 2 4 GHz processor Turbo up to 2 93 GHz 594187 001 E i5 540M 2 53 GHz processor Turbo up to 3 06 GHz 594188 001 Intel Core i7 quad core processor 6 MB L3 cache 8 threads 45W E 7 620M 2 66 GHz processor Turbo up to 3 33GHZz 587259 001 Intel Core i7 quad core processors E 7 720QM 1 6 GHz processor Turbo up to 2 8 GHz 6 MB L3 cache 8 threads 45W 586170 001 E 7 820QM 1 73 GHz processor Turbo up to 3 06 GHz 8 MB L3 cache 8 threads 45W 583053 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Keyboard and switch cover see Keyboard and switch cover on page 4 22 b Fan and heat sink see Fan and heat sink on page 4 35 4 40 Maintenance and Service Guide Removal and replacement procedures Remove the processor 1 Use a flat bladed screwdrive
83. e support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag System Configuration menu Q Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options E Set a Startup Menu delay in seconds E Set the MultiBook Express Boot Popup delay in seconds E Enable disable Custom Logo disabled by default E Enable disable Display Diagnostic URL enabled by default E Enable disable CD ROM boot enabled by default E Enable disable SD Card boot enabled by default E Enable disable floppy boot enabled by default E Enable disable PXE Internal NIC boot enabled by default E Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default E Set the Legacy Boot Order Device Configurations E Enable disable USB legacy support enabled by default When ena
84. e the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Q Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information E View identification information for the computer and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Data and Time E Set or change the date and time on the computer System Diagnostics E System Information A Identification information for the computer and the batteries in the system O Specification information for the processor cache and memory size system ROM video revision and keyboard controller version E Start up Test Verifies the system components needed for starting the computer E Run In Test Runs a comprehensive check on system memory E Hard Disk Test Runs a comprehensive self test on any hard drive in the system Continued Maintenance and Service Guide 5 15 Computer Setup Select File menu continuea To do this System Diagnostics continued E
85. ed from the service tag on select models Maintenance and Service Guide 3 1 Illustrated parts catalog Computer major components 3 2 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number 1 Display assembly 14 0 in antiglare display for use with computer models equipped with WLAN and WWAN capability includes 3 transmit receive WLAN antenna 2 transmit receive WWAN antenna and cables 14 0 in HD AntiGlare LED SVA 1366x768 for use with HP EliteBook 8440p 594087 001 14 0 in HD AntiGlare LED SVA 1366x768 with webcam for use with HP EliteBook 8440p 594088 001 14 0 in HD AntiGlare LED SVA 1600x900 for use with HP EliteBook 8440p 594089 001 14 0 in HD AntiGlare LED SVA 1600x900 with webcam for use with HP EliteBook 8440p 594090 001 14 0 in HD AntiGlare LED SVA 1366x768 for use with HP EliteBook 8440w 598210 001 14 0 in HD AntiGlare LED SVA 1366x768 with webcam for use with HP EliteBook 8440w 598211 001 14 0 in HD AntiGlare LED SVA 1600x900 for use with HP EliteBook 8440w 598212 001 14 0 in HD AntiGlare LED SVA 1600x900 with webcam for use with HP EliteBook 8440w 598213 001 Display assembly subcomponents See Display assembly subcomponents on page 3 8 for more display assembly subcomponent information Display cable 594037 001 Ambient light sensor connector board 594029 001 Display hin
86. em Component 8 Caps lock light Description On Caps lock is on 9 Num lock light On Num lock is on or the embedded numeric keypad is enabled 10 Volume mute light E On Computer sound is on E Amber Computer sound is off 11 Volume down light Blinking The volume down button is being used to decrease the speaker volume 12 Volume up light Blinking The volume up button is being used to increase the speaker volume The 2 wireless lights display the same information The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed TThe 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed Maintenance and Service Guide 2 9 External component identification Front components Item Component Description 1 Wireless light E Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module and or a Bluetooth device is on E Amber All wireless devices are off 2 Power light E On The computer is on E Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP E Blinking rapidly An AC a
87. for HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords E Enable disable DriveLock on any computer hard drive enabled by default E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Continued 5 16 Maintenance and Service Guide Computer Setup Select To do this Security menu continued Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade b
88. from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components d Keyboard and switch cover see Keyboard and switch cover on page 4 22 Remove the power button board 1 Turn the switch cover over with the front toward you 2 Release the ZIF connector to which the power button board cable connects to the LED board and then disconnect the cable from the LED board 3 Remove the Phillips PM2 0x3 0 screw from the power button board 4 Remove the power button board and cable Reverse this procedure to install the power button board 4 26 Maintenance and Service Guide Removal and replacement procedures Display assembly Q The display assembly spare part kit includes 3 transmit receive WLAN antennas 2 transmit receive WWAN antennas the cables and the nameplate Description Spare part number 14 0 in LED display assembly for use with WLAN and WWAN includes 3 transmit receive WLAN antennas 2 transmit receive WWAN antennas and the cables E 14 0 in HD Antiglare LED SVA 1366 x 768 resolution for use with HP EliteBook 8440p 594087 001 E 14 0 in HD Antiglare LED SVA 1366 x 768 with webcam for use with HP EliteBook 8440p 594088 001 E 14 0 in HD Antiglare LED SVA 1600 x 900 for use with HP EliteBook 8440p 594089 001 E 14 0 in HD Antiglare LED SVA 1600 x 900 with webcam for use with HP EliteBook 8440p 594090 001 E 14 0 in HD AntiGlare LED SVA 1366 x
89. ge bracket left and right 594039 001 Display hinge cover left and right for use with HP EliteBook 8440p 594038 001 Display hinge cover left and right for use with HP EliteBook 8440w 594223 001 Display bezel without webcam lens for HP EliteBook 8440p 594035 001 Display bezel with webcam lens for HP EliteBook 8440p 594036 001 Display bezel without webcam lens for HP EliteBook 8440w 594756 001 Display bezel with webcam lens for HP EliteBook 8440w 594757 001 Display back cover with webcam for use with HP EliteBook 8440p 594031 001 Display back cover with webcam for use with HP EliteBook 8440w 594032 001 Display back cover without webcam for use with HP EliteBook 8440p 594033 001 Display back cover without webcam for use with HP EliteBook 8440w 594034 001 2 Switch cover Switch cover with LED board for use with HP EliteBook 8440p 594095 001 Switch cover with LED board for use with HP EliteBook 8440w 594096 001 3 Power button board with cable 594025 001 4 Keyboards include keyboard cable For use in Brazil 594052 201 For use in Bulgaria 594052 261 For use in Czech Republic 594052 221 For use in Denmark 594052 081 For use in Europe 594052 B31 For use in Europe A4 594052 A41 For use in France 594052 051 For use in French Canada 594052 121 Continued Maintenance and Service Guide 3 3 Illustrated parts catalog
90. h America 490371 001 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the People s Republic of China 490371 AA1 For use in the United Kingdom and Singapore 490371 031 Thermal heatshield includes thermal support items 594097 001 CPU Mylar processor support item 598214 001 Screw kit includes 15 of each of the following screws 594093 001 Phillips PM2 0x2 0x7 0 broad head Phillips PM2 0x3 0x4 5 Phillips PM2 0x4 0x4 5 Phillips PM2 5x3 0x4 5 Phillips PM2 5x4 0x4 5 Phillips PM2 5x5 0x4 5 Torx T8 M2 5x6 0x5 0 Phillips PM2 8x4 0x5 0 Phillips PM3 0x3 0x5 0 Maintenance and Service Guide Illustrated parts catalog Sequential part number listing Spare part number Description 463955 001 90W AC adapter 463958 001 65W AC adapter 486296 001 Battery 6 cell 2 55 Ah 55 Wh Li ion 489961 001 Battery 4 cell 2 55 Ah 37 Wh Li ion 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe 490371 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 202 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the Peop
91. he File Security Diagnostics or System Configuration menu To exit Computer Setup menus choose one of the following methods E To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter or E To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter 5 14 Maintenance and Service Guide Computer Setup Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Q Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values configured at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions nA Bw N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Us
92. ifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 0 37 in 9 5 mm 0 37 in 9 5 mm 0 37 in Width 70 mm 2 76 in 70 mm 2 76 in 70 mm 2 76 in Weight 101 g 3 56 oz 101 g 3 56 oz 101 g 3 56 oz Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 1 5 ms 1 5 ms 2 0 ms Average 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 785 075 625 142 448 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Q Certain restrictions and exclusions apply Contact technical support for details Maintenance and Service Guide 6 3 Specifications Solid state drive specifications Dimensions Height Length Width Weight 256 GB 9 5 mm 0 37 in 100 mm 3 94 in 70 mm 2 76 80 g 2 82 0z 160 GB 7 0 mm 0 28 in 100 mm 3 94 in 70 mm 2 76 76 g 2 68 oz Interface type SATA SATA Read Write bandwidth Sequential read 220 MB sec 250 MB sec Sequential write 200 MB sec 70 MB sec Security ATA security ATA security User Addressable Sectors 500 118 192 312 581 80 Operati
93. ing battery 10 1 display components 10 1 removal replacement preliminaries 4 1 procedures 4 5 restoring factory settings 5 3 5 10 5 16 restoring security defaults 5 7 5 13 5 19 right side components 2 12 RJ 11 modem jack location 2 12 pin assignments 8 4 spare part number 3 4 3 10 RJ 45 network jack location 2 12 pin assignments 8 4 RTC battery removal 4 39 spare part number 3 5 4 39 rubber kit spare part number 3 13 4 6 S screw kit contents 3 13 spare part number 3 13 screw location Phillips M2 0 x 2 0 broadhead 4 23 M2 0 x 3 0 4 26 M2 0 x 4 0 4 21 4 44 4 47 4 49 4 51 M2 0 x 4 0 broadhead 4 44 M2 0 x 5 0 4 9 4 12 4 14 M2 0 x 5 0 captive 4 16 M2 5 x 10 0 4 20 M2 5 x 10 0 captive 4 10 4 18 4 23 4 37 M2 5 x 3 0 4 33 4 42 M2 5 x 4 0 4 13 4 15 4 45 4 51 M2 5 x 5 0 4 32 M3 0 x 3 0 4 10 Torx T8 M2 5 x 6 0 4 23 4 42 SD Card Reader 2 10 security cable slot 2 11 security level setting 5 7 5 13 5 19 Security menu 5 3 5 10 5 16 always prompt for HP SpareKey enrollment 54 5 10 5 16 Anti Theft Protection 5 4 5 10 5 16 Maintenance and Service Guide Index 5 Automatic DriveLock 5 4 5 11 5 17 change password 5 4 5 10 5 16 Disk Sanitizer 5 4 5 11 5 17 DriveLock 5 4 5 10 5 16 fingerprint reader ownership reset 5 4 5 10 5 16 HP SpareKey 5 4 5 10 5 16 HP SpareKey enrollment 5 4 5 10 5 16 password policy 5 4 5 10 5 16 set up BIOS administrator password 5 3 5 10 5 16
94. inistrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account E Select from a list of BIOS users E Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment enabled by default Fingerprint Reset on Reboot If Present Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT P Enable disable Anti Theft Protection DriveLock Passwords E Enable disable DriveLock on any computer hard drive enabled by default E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Continued 5 10 Maintenance and Service Guide Computer Setup Select To do this Security menu continued Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable disabl
95. int reader for HP EliteBook 8440w 594100 001 Plastics kit includes fingerprint reader plug 15 Audio ExpressCard board 594024 001 16 System board with replacement thermal material System board for use with HP EliteBook 8440p discrete graphics subsystem 594026 001 System board for use with HP EliteBook 8440w discrete graphics subsystem 594027 001 System board for use with HP EliteBook 8440p UMA graphics subsystem 594028 001 17 Speaker assembly 594094 001 18 Modem module without cable The modem module cable is included in the Cable kit spare part number 594030 001 See Cable kit on page 3 10 for more Cable kit information High speed 56K modem for use in all countries and regions except Australia and New 510099 001 Zealand High speed 56K modem for use in Australia and New Zealand 510099 011 19 Battery 4 cell 2 55 Ah 37 Wh Li ion battery 489961 001 6 cell 2 55 Ah 55 Wh Li ion battery 486296 001 6 cell 2 55 Ah 51 Wh 1000 cycle battery 593578 001 9 cell 3 0 Ah 100 Wh Li ion battery 593579 001 20 Base enclosure Base enclosure for use with HP EliteBook 8440p 594021 001 Base enclosure for use with HP EliteBook 8440w 594022 001 Continued Maintenance and Service Guide 3 5 Illustrated parts catalog Item Description Spare part number 21 Optical drives 12 7mm SATA with optical drive bezel and bracket or optio
96. ion menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 1 To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item 1 To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key LI To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Maintenance and Service Guide 5 1 Computer Setup To exit Computer Setup menus choose one of the following methods E To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions or Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter or E To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen
97. kstation guidelines Follow these workstation grounding guidelines E Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation E When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On co
98. l Serbia the Seychelles Sierra Leone Singapore Slovakia Slove nia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Tai wan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmeni stan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Intel a g n 2x2 for use in all countries and regions 572509 001 Intel a g n 3x3 for use in all countries and regions 572511 001 Intel a b g for use in Russia 572510 001 Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Maintenance and Service Guide 4 11 Removal and replacement procedures Remove the WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency
99. le s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India 504593 003 Broadcom BCM4312 802 11b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands Continued 3 14 Maintenance and Service Guide Illustrated parts catalog 504593 004 Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the lv
100. le to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Power connector Connects an AC adapter 3 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 4 External monitor port Connects an external VGA monitor or projector Maintenance and Service Guide 2 11 External component identification Right side components Item 1 Component Smart card reader Description Supports optional smart cards and Java cards 2 Upgrade drive bay Supports an optical drive or a hard drive 3 eSATA USB combo port Connects an optional high performance eSATA component such as a external mass storage device or connects an optional USB device 4 RJ 45 network jack Connects a network cable 5 RJ 11 modem jack Left side components Item 1 Connects a modem cable Component Vent Description Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 USB ports 3 Connects an optional USB devices 3 1394 port Connects an optional IEEE 1394 or 1394a audio visual device such as a camcorder 4 ExpressCard slo
101. liteBook 8440p UMA graphics subsystem 594029 001 Ambient light sensor connector board 594030 001 Cable kit includes Bluetooth cable and modem cable with RJ11 connector 594031 001 Display back cover with webcam for use with HP EliteBook 8440p 594032 001 Display back cover with webcam for use with HP EliteBook 8440w 594033 001 Display back cover without webcam for use with HP EliteBook 8440p 594034 001 Display back cover without webcam for use with HP EliteBook 8440w 594035 001 Display bezel without webcam lens for HP EliteBook 8440p 594036 001 Display bezel with webcam lens for HP EliteBook 8440p 594037 001 Display cable 594038 001 Display hinge cover left and right for use with HP EliteBook 8440p 594039 001 Display hinge bracket left and right 594040 001 Blu ray ROM with LightScribe DVD RW SuperMulti DL Drive 12 7mm SATA with bezel and bracket 594041 001 Blu ray R RE DVD RW SuperMulti Drive 12 7mm SATA with bezel and bracket 594042 001 DVD ROM Drive 12 7mm SATA with bezel and bracket 594043 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 12 7mm SATA with bezel and bracket 594044 001 250 GB 7200 rpm SATA hard drive 594045 001 320 GB 7200 rpm SATA hard drive 594046 001 500 GB 7200 rpm SATA hard drive 594047 001 160 GB solid state drive 594048 001 256 GB solid
102. mputer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 8 Business card holder Holds a business card 9 Memory module compartment Contains the expansion memory module slot 10 Hard drive bay Secures the hard drive Maintenance and Service Guide 2 13 External component identification 2 14 Maintenance and Service Guide 3 Illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Q Service tag color varies on select models The service tag provides the following information 1 Product name This is the product name affixed to the front of the computer 2 Serial This is an alphanumeric identifier that is unique to each product 3 Product This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty The number describes the duration of the warranty period for the computer 5 Model This is the number used to locate documents drivers and support for the computer Q Warranty and Model fields are exclud
103. ms E Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save Maintenance and Service Guide 7 1 Backup and recovery 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document E When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required EH When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Q Be sure that the computer is connected to AC power before you start the backup process The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen i
104. n case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up E Store personal files in the Documents folder and back it up regularly E Back up templates that are stored in their associated programs E Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document Maintenance and Service Guide 7 5 Backup and recovery E When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depe
105. nal upgrade hard drive Blu ray ROM DVD RW SuperMulti DL Drive 594040 001 Blu ray R RE DVD RW SuperMulti Drive 594041 001 DVD ROM Drive 594042 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 594043 001 22 Mass storage devices with bracket 250 GB 7200 rpm SATA hard drive 594044 001 320 GB 7200 rpm SATA hard drive 594045 001 500 GB 7200 rpm SATA hard drive also used for optional upgrade bay hard drive 594046 001 160 GB solid state drive 594047 001 256 GB solid state drive 594048 001 23 Expansion memory modules PC3 10600 DDR3 1333 MHz 1024 MB 598859 001 2048 MB 598856 001 4096 MB 599092 001 24 WLAN modules Intel a g n 2x2 for use in all countries and regions 572509 001 Intel a g n 3x3 for use in all countries and regions 572511 001 Intel a b g for use in Russia 572510 001 Broadcom BCM4312 802 11b g WLAN module for use in Canada the Cayman Islands 504593 003 Guam Puerto Rico the United States and the U S Virgin Islands Continued 3 6 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania Algeria 504593 004 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azer baijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Ber muda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei
106. nd on the type of optical drive installed in your computer DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required EH When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Q Be sure that the computer is connected to AC power before you start the backup process Q The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files E Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly E f11 recovery tools You can use the f
107. nductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 67 screws in 9 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or reque
108. nector pin assignments 1394a Pin Signal 1 Send data twisted pair B 2 Send twisted pair B 3 Receive data twisted pair A 4 Receive twisted pair A External monitor Pin Signal 1 Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog ool NI O oO BA OJIN 5 VDC o Ground _ Monitor detect N DDC 2B data oo Horizontal sync D Vertical sync k al DDC 2B clock 8 2 Maintenance and Service Guide Connector pin assignments DisplayPort Q This is the pinout for the source side connector the sink side connector pinout has lanes 0 3 reversed in order that is lane 3 will be on pin 1 and 3 while lane 0 will be on pin 10 and 12 Pin Signal 1 Lane 0 2 Ground 3 Lane 0 4 Lane 1 5 Ground 6 Lane 1 7 Lane 2 8 Ground 9 Lane 2 10 Lane 3 11 Ground 12 Lane 3 13 CONFIG1 connected to ground 14 CONFIG2 connected to ground 15 Auxiliary Channel 16 Ground 17 Auxiliary channel 18 Hot plug detect 19 Return for power 20 Power Pins 13 and 14 may either be directly connected to ground or connected to ground through a pulldown device Maintenance and Service Guide 8 3 Connector pin assignments RJ 11 modem Pin Signal 1 Unused
109. ng system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps Q This process takes several minutes 1 If possible back up all personal files N NN Uu BB Qu Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Follow the on screen instructions 7 8 Maintenance and Service Guide Backup and recovery Backup and recovery in Windows XP Overview To protect your information use the Windows Backup utility select
110. ng temperature 0 C to 70 C 32 F to 158 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Q Certain restrictions and exclusions apply Contact technical support for details 6 4 Maintenance and Service Guide Specifications Applicable disc Read Write Blu ray R RE DVD RW SuperMulti Drive specifications CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA mixed mode CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD Extra Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM BD ROM BD R BD RE CD R CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM BD R BD RE Random Access time BD lt 230 ms DVD lt 180 ms CD lt 180 ms Max media capacity Read 50 GB Write 50 GB Cache buffer 2 MB Data transfer rate 24X CD ROM 8X DVD ROM 2X BD ROM 24X CD R 16X CD RW 8X DVD R 6X DVD RW 8X DVD R 6X DVD RW 4X DVD R Dual Layer 4X DVD R Dual Layer 5X DVD RAM 2X BD R 2X BD RE 2X BD RAM 3600 KB sec 10 800 KB sec 9000 KB sec 3600 KB sec 2400 KB sec 10800 KB sec 8100 KB sec 10800 KB sec 8100 KB sec 5400 KB sec 5400 KB sec 6750 KB sec 9000 KB sec 9000 KB sec 9 MB sec Maintenance and Service Guide 6 5 Specifications Blu ray ROM with LightScribe DVD
111. nstructions to set up your backup create a system image select models only or create a system repair disc select models only Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files EH Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly MH f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Q If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select
112. oard controller version E Start up Test Verifies the system components needed for starting the computer E Run In Test Runs a comprehensive check on system memory E Hard Disk Test Runs a comprehensive self test on any hard drive in the system Continued Maintenance and Service Guide 5 9 Computer Setup Select File menu continuea To do this System Diagnostics continued E Memory Test Runs a comprehensive test on any memory installed in the computer E Battery Test Runs a comprehensive test on any batteries installed in the computer E Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore Changes and Exit Cancel any changes entered during the current session Then exit and restart the computer Save Changes and Exit Security menu Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Q Some of the menu items listed in this section may not be supported by your computer Select Administrator Tools To do this Setup BIOS Adm
113. off 2 Power lights 2 t E On The computer is on E Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP E Blinking rapidly An AC adapter with a higher power rating should be connected E Off The computer is off or in Hibernation 3 Battery light E Amber A battery is charging E Turquoise A battery is close to full charge capacity E Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly E Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light E Blinking turquoise The hard drive or optical drive is being accessed E Amber HP 3D DriveGuard has temporarily parked the internal hard drive and if present the hard drive in the upgrade bay 5 QuickLook light Turns on briefly when the QuickLook button is pressed 6 QuickWeb light Turns on briefly when the QuickWeb button is pressed 7 TouchPad light E Turquoise The TouchPad is on E Amber The TouchPad is off Continued 2 8 Maintenance and Service Guide External component identification It
114. omponent 1 Pointing stick Description Moves the pointer and selects or activates items on the screen 2 Left pointing stick button Functions like the left button on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right pointing stick button Functions like the right button on an external mouse 6 TouchPad scroll zone Scrolls up or down 7 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences E in Windows 7 Select Start gt Devices and Printers Then right click the device representing the computer and select Mouse settings E in Windows Vista Select Start gt Control Panel gt Hardware and Sound gt Mouse E In Windows XP Select Start gt Control Panel gt Printers and Other Hardware gt Mouse Maintenance and Service Guide External component identification Lights Q The computer may look slightly different from the illustration in this section Item 1 Component Wireless lights 2 ORAL ELR Description E Blue An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on E Amber All wireless devices are
115. omputer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 Optical drive see Optical drive on page 4 20 Keyboard and switch cover see Keyboard and switch cover on page 4 22 Display assembly see Display assembly on page 4 27 RTC battery see RTC battery on page 4 39 Remove the top cover mono Ff 2 1 Turn the computer upside down with the front toward you 2 Remove the 3 rubber screw covers O the 6 Torx T8M2 5x6 0 screws and the 2 Phillips PM2 5x3 0 screws in the hard drive bay that secure the top cover to the base enclosure 4 42 Maintenance and Service Guide Removal and replacement procedures 3 Turn the computer right side up with the front toward you 4 Disconnect the touch pad cable O the fingerprint reader cable and the ExpressCard reader cable from the system board 5 Remove the three Torx T8M2 5x6 0 screws that secure the top cover to the base enclosure T l i Oi 6 Lift the rear edge O of the top cover until it detaches from the base enclosure 7 Remove the top cover by lifting it straight up Reverse this procedure to install the top co
116. or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Maintenance and Service Guide 5 7 Computer Setup Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load zB Some of the Computer Setup menu items listed in this guide may not be supported by your computer Q An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 1 To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item 1 To scroll up and down click the up arrow or the
117. ory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 510099 001 High speed 56K modem for use in all countries and regions except Australia and New Zealand 510099 011 High speed 56K modem for use in Australia and New Zealand 531993 001 Qualcomm EV DO HSPA WWAN module
118. pan Y Y Y only Windows Vista Business 32 with Office Ready not v Y Y available for Japan Windows Vista Business 32 with Personal Japan v Y Y only Windows Vista Business 32 with Personal and Y Y Y PowerPoint Japan only Windows Vista Business 32 with Professional Y Y Y Japan only Continued Maintenance and Service Guide 1 5 Product description HP EliteBook HP EliteBook HPEliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Windows 7 Home Basic 32 with Office 2007 Ready v Y Y not available for Japan Windows 7 Home Premium 32 with Office 2007 Y Y Y Ready not available for Japan Windows 7 Home Premium 32 with Office 2007 Y Y Y Personal Japan only Windows 7 Home Premium 32 with Office 2007 Y Y Y Personal with PowerPoint Japan only Windows 7 Home Premium 32 with Office 2007 Y Y Y Professional Japan only Windows 7 Home Premium 64 with Office 2007 Y Y Y Ready not available for Japan Windows 7 Home Premium 64 with Office 2007 Y Y Y Personal Japan only Windows 7 Home Premium 64 with Office 2007 Y Y Y Personal with PowerPoint Japan only Windows 7 Home Premium 64 with Office 2007 Y Y Y Professional Japan only Windows 7 Pro 32 with Office 2007 Ready not Y Y Y available for Japan Windows 7 Pro 32 with Office 2007 Personal Y Y Y Japan only Windows 7 Pro 32 with Office 2007 Personal with v Y Y Powe
119. place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description 2 External component identification Identifying hardware oo A A a Oe E SEE Ba ees Ge ames 2 1 Top COMpPONeDUS rurii apc Ss a ceo BI Seed G8 8 Se ded EA Bete brea ter gl has tea Sh eller arte Sov bela eh 2 2 Display cOMpoOnents seci tee ol MG LAP a as a a e al Ld ae i SA 2 2 Wireless antennas select models only ooooooooooococooocr eee e ene n eens 2 3 Buttons switches and fingerprint reader 2 0 0 eee ene ne neces 24 KEYS a A AS AEE E ad nad iia El 2 6 Pointing devices tt e a died 2 7 Lights emi ada sien a a Gee AA A See at 2 8 Front COMPONENUS recintos ida e Ae a a ha dues 2 10 Rear component ii li che in ws Bis WA A ec eh ee wa 2 11 Right side cOmponents lata ee et Tai aoe ord a a el ot ee Reda 2 12 Left side components oco oipe nk hoe abe ae ae a Lear dee toga ewe 2 12 Bottom components iia ease Spokane
120. que CAUTION Improperly changing resource settings can disable your hardware and cause your computer to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings in Windows 7 and Windows Vista 1 Select Start gt Computer 2 Click System properties near the top of the Computer folder 3 On the left click Device Manager 4 On the View menu click one of the following 1 Resources by type T Resources by connection To view resource settings in Windows XP 1 Select Start gt My Computer or double click My Computer on the desktop 2 Under System Tasks click View system information 3 In the System Properties window select the Hardware tab 4 Click Device Manager 5 On the View menu click one of the following 1 Resources by type T Resources by connection Maintenance and Service Guide 6 9 Specifications 6 10 Maintenance and Service Guide 7 Backup and recovery Backup and recovery in Windows 7 Overview To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides th
121. r to turn the processor locking screw one half turn counterclockwise until you hear a click Q Unlocking and locking directions are embossed on the processor socket 2 Lift the processor straight up and remove it When you install the processor align the gold triangle etched on top of the processor with the triangle embossed on the processor socket OQ Clean and replace any thermal material and then reverse this procedure to install the processor Maintenance and Service Guide 4 4 Removal and replacement procedures Top cover Q The top cover spare part kit includes TouchPad assembly cable and bracket the ESD boards the smart card reader and on some models a fingerprint reader and bracket Description Spare part number Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440p 594098 001 Top cover with integrated smart card reader and fingerprint reader for use on HP EliteBook 8440w 594099 001 Top cover with integrated smart card reader without fingerprint reader for use on HP EliteBook 594100 001 8440w Plastics Kit includes fingerprint reader plug Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the c
122. rPoint Japan only Windows 7 Pro 32 with Office Professional Japan Vv Y Y only Windows 7 Pro 64 with Office 2007 Ready not Y Y Y available for Japan Windows 7 Pro 64 with Office 2007 Personal Y Y Y Japan only Windows 7 Pro 64 with Office 2007 Personal with v Y Y PowerPoint Japan only Windows 7 Pro 64 with Office Professional Japan v Y Y only Windows XP Pro with Windows 7 Pro COA with v Y Y Office Ready not available for Japan Windows XP Pro with Windows 7 Pro COA with v Y Y Personal Japan only Windows XP Pro with Windows 7 Pro COA with v Y Y Personal and PowerPoint Japan only Windows XP Pro with Windows 7 Pro COA with v Y Y Professional Japan only Continued 1 6 Maintenance and Service Guide Product description HP EliteBook HPEliteBook HPEliteBook 8440p 8440p 8440w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Restore Media Windows Vista Ultimate 32 Y v Y Windows Vista Business 32 64 Y Y Y Windows Vista Home Basic 32 Y Y Y Windows XP Professional Y v Y DRDVD Windows XP Y Y Y DRDVD Windows Vista Y Y Y DRDVD Windows 7 Y Y Y DRDVD Windows 7 with WinDVD Y v Y Windows XP Professional Y v Y Windows Vista Business 32 Y Y Y Windows Vista Business 64 Y Y Y Windows 7 Home Basic 32 Y Y Y Windows 7 Home Premium 32 Y Y Y Windows 7 Home Premium 64 Y Y Y Windows 7 Pro 32 Y Y Y Windo
123. re Cable kit information 8b Modem module cable with RJ 11 jack See Cable kit on page 3 10 for more Cable kit information Continued 3 4 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number 9 Processors include replacement thermal material Intel Core i5 dual core processor i5 520M 2 4 GHz processor Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35W 594187 001 i5 540M 2 53 GHz processor Turbo up to 3 06 GHz 3 MB L3 cache 4 threads 35W 594188 001 Intel Core i7 quad core processor i7 620M 2 66 GHz processor Turbo up to 3 33 GHz 6 MB L3 cache 8 threads 45W 587259 001 Intel Core i7 quad core processor i7 720QM 1 6 GHz processor Turbo up to 2 8 GHz 6 MB L3 cache 8 threads 45W 586170 001 i7 820QM 1 73 GHz processor Turbo up to 3 06 GHz 8 MB L3 cache 8 threads 45W 583053 001 10 Primary memory modules PC3 10600 DDR3 1333 MHz 1024 MB 598859 001 2048 MB 598856 001 4096 MB 599092 001 11 RTC battery includes cable and double sided tape 581075 001 12 Top cover with Touchpad cable and bracket Top cover with smart card reader 13 and fingerprint reader 14 for HP EliteBook 8440p 594098 001 Top cover with smart card reader 13 and fingerprint reader 14 for HP EliteBook 8440w 594099 001 Top cover with smart card reader 13 without fingerpr
124. removal 4 47 spare part number 3 4 Blu ray R RE DVD RW SuperMulti Drive precautions 4 2 removal 4 20 spare part number 3 6 3 12 4 20 specifications 6 5 Blu ray ROM with LightScribe DVD RW Super Multi DL Drive precautions 4 2 removal 4 20 spare part number 3 6 3 12 4 20 specifications 6 6 boot options 5 5 5 11 5 17 boot order 5 5 5 11 5 17 bottom components 2 13 built in device options 5 6 5 12 5 13 5 18 5 19 business card holder 2 13 buttons Caps lock 2 5 display release 2 10 Num lock 2 5 pointing stick 2 7 power 2 4 QuickLook 2 4 QuickWeb 2 4 TouchPad 2 5 2 7 volume down 2 5 volume mute 2 5 volume up 2 5 Maintenance and Service Guide Index 1 wireless 2 4 C cable kit contents 3 10 spare part number 3 4 cables service considerations 4 1 Caps lock button 2 5 light 2 9 compartments memory module 2 13 wireless modules 2 13 components bottom 2 13 buttons 2 4 display 2 2 2 3 fingerprint reader 2 4 front 2 10 keys 2 6 left side 2 12 lights 2 8 pointing device 2 7 rear 2 11 right side 2 12 switches 2 4 computer feet locations 4 6 spare part number 4 6 Computer Setup File menu 5 3 5 9 5 15 Security menu 5 3 5 10 5 16 System Configuration menu 5 5 5 11 5 17 computer specifications 6 1 connectors 1394a 2 12 accessory battery 2 13 audio in 2 12 audio out 2 12 DisplayPort 2 11 docking 2 13 eSATA 2 12 monitor 2 11 power 2 11 RJ 11 modem 2 12 RJ 45 network 2
125. rip taped between the fan and the heat sink 3 Remove the two Torx T8M2 5x6 0 screws O that secure the fan to the system board 4 Lift straight up to remove the fan assembly O 4 36 Maintenance and Service Guide Removal and replacement procedures Remove the heat sink 1 Following the 1 2 3 4 sequence stamped into the heat sink loosen the 4 Phillips PM2 5x 10 0 spring loaded captive screws O that secure the heat sink to the system board 2 Pull the heat sink up and away from the ventilation grill If necessary move the heat sink side to side to release the heat sink from the thermal material The first illustration below shows the heat sink on computer models that use the discrete graphics subsystem The second illustration shows the heat sink on computer models that use the UMA graphics subsystem 3 Remove the heat sink assembly Maintenance and Service Guide 4 37 Removal and replacement procedures Replace the thermal material The thermal material must be cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed Replacement thermal material is included with fan heat sink and heat shield spare parts E Thermal paste is used between the processor O and the heat sink section that services it E Thermal pads are used between the system board capacitors and the heat sink section O that services it E Thermal pads are used on the graphics subsystem memor
126. s software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery software both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions zB For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup Q If your computer includes a solid state drive SSD you may not have a recovery partition Recover
127. se in Europe 594052 B71 Keyboard for use in Sweden Finland 594052 BA1 Keyboard for use in Slovenia 594052 BB1 Keyboard for use in Israel 594052 BG1 Keyboard for use in Switzerland 594052 DD1 Keyboard for use in Iceland 594052 DJ1 Keyboard for use in Greece 594087 001 Display assembly 14 0 in HD AntiGlare LED SVA 1366 x 768 594088 001 Display assembly 14 0 in HD AntiGlare LED SVA 1366 x 768 with webcam 594089 001 Display assembly 14 0 in HD AntiGlare LED SVA 1600 x 900 594090 001 Display assembly 14 0 in HD AntiGlare LED SVA 1600 x 900 with webcam 594091 001 Plastics kit with plastic screw covers ExpressCard blank RJ11 plug and fingerprint reader plug 594092 001 Rubber kit with rubber screw covers for upgrade bay top cover back LCD screw covers base enslosure and rubber feet 594093 001 Screw kit includes 15 of each of the following screws Phillips PM2 0x2 0x7 0 broad head Phillips PM2 0x3 0x4 5 Phillips PM2 0x4 0x4 5 Phillips PM2 5x3 0x4 5 Phillips PM2 5x4 0x4 5 Phillips PM2 5x5 0x4 5 Torx T8 M2 5x6 0x5 0 Phillips PM2 8x4 0x5 0 Phillips PM3 0x3 0x5 0 594094 001 Speaker assembly 594095 001 Switch cover with LEB board for use with HP EliteBook 8440p 594096 001 Switch cover with LED board for use with HP EliteBook 8440w 594097 001 Thermal heatshield includes thermal support items Continued Maintenance and Service Guide 3 17 Illustrated parts catalog 594098 001 Top
128. sing the following spare part numbers 594036 001 Display bezel for use on HP EliteBook 8440p equipped with a webcam 594035 001 Display bezel for use on HP EliteBook 8440p not equipped with webcam 594757 001 Display bezel for use on HP EliteBook 8440w equipped with a webcam 594756 001 Display bezel for use on HP EliteBook 8440w not equipped with webcam od fr Maintenance and Service Guide 4 31 Removal and replacement procedures 13 If it is necessary to replace the display hinges a Remove the four Phillips PM2 5x5 0 screws that secure the display panel to the display back cover b Remove the display panel cable O from the ambient light sensor connector board and clips in the display back cover c Remove the display panel 4 32 Maintenance and Service Guide Removal and replacement procedures d Remove 6 Phillips PM2 5x3 0 screws O that secure the display hinges to the display panel The display hinge set is available as spare part number 594039 001 e Remove the display hinges 14 If it is necessary to replace the display hinge covers a Loosen the PM2 5x3 0 screws O that hold the display hinge covers in place b Slide the display hinge covers off O the display hinges Maintenance and Service Guide 4 33 Removal and replacement procedures 15 If it is necessary to replace the display cable 16 Turn the display panel upside down with the top edge toward you
129. sitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostaticsafe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostaticsafe container 4 2 Maintenance and Service Guide Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity
130. state drive 594049 001 Fan 594050 001 Heat sink for use with discrete graphics subsystem 594051 001 Heat sink for use with Unified Memory Architecture UMA graphics subsystem 594052 001 Keyboard for use in United States 594052 031 Keyboard for use in United Kingdom 594052 041 Keyboard for use in Germany 594052 051 Keyboard for use in France 594052 061 Keyboard for use in Italy 594052 071 Keyboard for use in Spain 594052 081 Keyboard for use in Denmark 594052 091 Keyboard for use in Norway 594052 121 Keyboard for use in French Canada 594052 131 Keyboard for use in Portugal 594052 141 Keyboard for use in Turkey Continued 3 16 Maintenance and Service Guide Illustrated parts catalog 594052 161 Keyboard for use in Latin America 594052 171 Keyboard for use in Saudi Arabia 594052 201 Keyboard for use in Brazil 594052 211 Keyboard for use in Hungry 594052 221 Keyboard for use in Czech Republic 594052 231 Keyboard for use in Slovakia 594052 251 Keyboard for use in Russia 594052 261 Keyboard for use in Bulgaria 594052 281 Keyboard for use in Thailand 594052 291 Keyboard for use in Japan 594052 A41 Keyboard for use in Europe A4 594052 AB1 Keyboard for use in Taiwan 594052 AD1 Keyboard for use in South Korea 594052 B31 Keyboard for u
131. sted in this guide may not be supported by your computer Q An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 1 To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item 1 To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key 1 To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select t
132. sting information provide the computer serial number and model number provided on the service tag see Serial number location Q Service tag color varies on select models OOOO OLX AI AMA WLAC Item Field Description 1 Product name This is the product name affixed to the front of the computer 2 Serial This is an alphanumeric identifier that is unique to each product 3 Product This number provides specific information about the product s hardware components The product number or part number helps a service technician determine what components and parts are needed 4 Warranty This number describes the duration of the warranty period for the computer 5 Model This is the alphanumeric identifier used to locate documents drivers and support for the computer Q Warranty and Model fields are excluded from the service tag on select models Maintenance and Service Guide 4 5 Removal and replacement procedures Computer feet The computer feet are part of the base enclosure The feet are included in the Rubber Kit spare part number 594092 001 There are 5 rubber feet that attach to the base enclosure in the locations shown in the following illustration 4 6 Maintenance and Service Guide Removal and replacement procedures Battery Description Spare part number 4 cell 2 55 Ah 37 Wh Li ion battery 489961 001 6 cell 2 55 Ah 55 Wh Li ion battery 486296 001 6 cell
133. t Supports optional ExpressCard 54 cards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio When a device is connected to the headphone jack the computer speakers are disabled 2 12 Maintenance and Service Guide External component identification Bottom components Item 1 Component Battery bay Description Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 SIM slot select models only Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 4 Docking connector Connects an optional docking device 5 Accessory battery connector Connects an optional accessory battery 6 Vents 7 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Wireless module compartment Contains a WWAN module select models only and or WLAN module A To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the co
134. the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Maintenance and Service Guide 7 3 Backup and recovery Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Be sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system soft
135. the USB port Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart Card slot Enable disable the eSATA port AMT Options Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode A ANSI A VT100 E Enable disable Firmware Progress Event Support E Enable disable Initiate Intel CIRA Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Maintenance and Service Guide 5 19 Computer Setup 5 20 Maintenance and Service Guide 6 fo Specifications Computer specifications Metric U S Dimensions Depth 23 62 cm 9 30 in Width 33 56 cm 13 21 in Height front to back 3 13 to 3 49 cm 1 23 to 1 37 in Weight With 14 in SVA display assembly UMA graphics 4 cell 2 12 kg 4 68 Ib battery 1 512 MB SODIMM WLAN card and antennas WWAN minicard connector SIM connector and WWAN antennas universal wideband antenna no optical disk drive no Bluetooth module Input power Operating voltage 19 5 V dc 5 3 33 A 65 W 19 5 V dc 5 4 62 A 90 W Operating current max load 3 33 A or 4 62 A Temperature Opera
136. ting not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide 6 1 Specifications 14 0 in SVA eDP display specifications Dimensions Height Width Diagonal Metric U S 17 74 cm 6 9 in 31 30 cm 12 3 in 35 56 cm 14 0 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Aspect ratio 16 9 Pixel resolution Pitch 0 279 x 0 279 mm Format 1366 x 768 HD 1600 x 900 HD Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 6 2 Maintenance and Service Guide Specifications Hard drive spec
137. ult Built In Device Options Enable disable the wireless button state enabled by default E Enable disable embedded WLAN device radio select models only enabled by default E Enable disable the embedded Bluetooth device radio enabled by default E Enable disable the Network Interface Controller LAN enabled by default E Enable disable LAN WLAN switching disabled by default E Set the wake on LAN state Options include the following O Disabled O Boot to Network A Follow Boot Order E Enable disable the Ambient Light Sensor E Enable disable the Notebook Upgrade Bay device enabled by default E Enable disable the fingerprint device enabled by default E Enable disable the integrated camera enabled by default E Enable disable the Power Monitor Circuit enabled by default E Enable disable the audio device enabled by default E Enable disable a modem device enabled by default Continued 5 18 Maintenance and Service Guide Computer Setup Select System Configuration menu continued To do this Built In Device Options continued E Enable disable the microphone enabled by default E Enable disable the internal speakers enabled by default Port Options all are enabled by default Q All port options are enabled by default E Enable disable the serial port E Enable disable the parallel port E Enable disable the flash media reader E Enable disable
138. ure the system board to the base enclosure 4 Use the optical drive connector to lift the system board away from the base enclosure 5 Remove the system board O by lifting it to the right at an angle until the connectors clear the base enclosure Reverse this procedure to install the system board Maintenance and Service Guide 4 5 Removal and replacement procedures Modem module cable Q The modem module cable is included in the Cable kit spare part number 594030 001 Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components so gt oO Bo SF fs j k Hard drive see Hard drive on page 4 9 Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 Optical drive see Optical drive on page 4 20 Keyboard and switch cover see Keyboard and switch cover on page 4 22 Display assembly see Display assembly on page 4 27 RTC battery see RTC battery on page 4
139. ust be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 9 2 Maintenance and Service Guide 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this
140. utton Mutes and restores speaker sound 10 Volume down button Decreases speaker volume 11 Volume up button Increases speaker volume 12 ae reader select models Allows a fingerprint logon to Windows instead of a password logon only Maintenance and Service Guide 2 5 External component identification Keys Q The computer may look slightly different from the illustration in this section Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Use like an external numeric keypad when you enable the num lock function by pressing the fn key in combination with the num Ik key 6 Function keys Execute frequently used system functions when pressed in combination with the fn key E Display system information fn esc E Initiate Standby or Sleep fn f3 E Switch the screen image fn f4 E Display battery information fn f8 E Decrease screen brightness fn f9 E Increase screen brightness fn f10 E Activate the ambient light sensor fn f11 2 6 Maintenance and Service Guide External component identification Pointing devices Item C
141. ver Maintenance and Service Guide 4 43 Removal and replacement procedures Audio ExpressCard board Description Spare part number Audio ExpressCard board 594024 001 Before removing the Audio ExpressCard board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 p Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 c Optical drive see Optical drive on page 4 20 d Keyboard and switch cover see Keyboard and switch cover on page 4 22 e Display assembly see Display assembly on page 4 27 f RTC battery see RTC battery on page 4 39 g Top cover see Top cover on page 4 42 Remove the Audio ExpressCard board 1 Release the speaker cable from the connector on the Audio ExpressCard board 2 Remove the two Phillips PM2 0x4 0x7 0 broadhead screws and the Phillips PM2 0x4 0 screw from the Audio ExpressCard board 3 Lift the right edge of the Audio E
142. very disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions Q For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 recovery tools CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition click Start right click Computer click Manage and then click Disk Management If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to
143. w Notebook PC Notebook PC Mobile Category Description UMA Discrete Workstation Digital card One ExpressCard 54 slot Y Y Y Integrated secure digital SD MultiMedia card Y Y Y MMC card reader Ports Audio in stereo microphone Y Y Y Audio out stereo headphone Y Y Y DisplayPort digital display interface Y Y Y RJ 11 modem Y Y Y RJ 45 Ethernet with link and activity lights Y Y Y USB 2 0 3 Y Y Y USB 2 0 eSATA combo 1 Y Y Y VGA D sub 15 supporting 1600 x 1200 external Vv Y Y monitor at 75 Hz hot plug unplug with auto detect 1394a Y Y Y Multi pin AC port Y Y Y Docking HP docking station Y Y Y HP advanced docking station Y Y Y Keyboard pointing 11 97 in keyboard with embedded numeric keypad Y Y Y devices Spill resistant keyboard Y Y Y Dura Keys Vertical and horizontal scrolling taps enabled as Y default Dual point pointing stick and TouchPad with 2 Y Y Y pointing stick buttons and 2 TouchPad buttons and vertical scrolling taps enabled as default Power requirements Supports the following AC adapter with localized cable plug 3 wire plug with ground pin and 3 pin DC connector e 65 W Smart adapter Y e 90 W Smart adapter 9 cell Li ion battery 100 Wh 3 0 Ah does not Y Y support HP Fast Charge 6 cell Li ion battery 55 Wh 2 55 Ah Y Y Y 6 cell 1000 cycle battery 51 Wh 2 55 Ah Y Y Y 4 cell Li ion battery 37 Wh 2 55 Ah Y Y Support for 8 cell Li ion Extended Lif
144. ware and drivers Software drivers and updates not installed by HP must be manually reinstalled To initiate recovery using a Windows 7 operating system DVD follow these steps Q This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer NNN Bb Qu Follow the on screen instructions 7 4 Maintenance and Service Guide Backup and recovery Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Q For detailed instructions perform a search for these topics in Help and Support Q I
145. ws 7 Pro 64 Y v Y Certified SUSE Linux Enterprise Desktop Y Y Y Web only Support Windows XP Pro 64 Y v Y Windows Vista Business 64 Y Y Y Windows Vista Enterprise 32 Y v Y Windows Vista Enterprise 64 Y v Y Serviceability Customer replaceable parts AC adapter Y Y Y Battery system Y Y Y Hard drive Y Y Y Solid state drive Y Y Y Memory module v Y Y Optical drive Y Y Y Mini PCI components Y Y Y Maintenance and Service Guide 1 7 Product description 1 8 Maintenance and Service Guide 2 External component identification Identifying hardware Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer follow these steps In Windows 7 Select Start gt Control Panel gt System and Security gt Device Manager You can also add hardware or modify device configurations using Device Manager Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information In Windows Vista 1 Select Start gt Computer gt System Properties 2 In the left pane click Device Manager You can also add hardware or modify device configurations using Device Manager
146. xpressCard board O up 4 Slide the Audio ExpressCard board O to the right to clear the audio connectors from the base enclosure 5 Remove the Audio ExpressCard board Reverse this procedure to install the Audio ExpressCard board 4 44 Maintenance and Service Guide Removal and replacement procedures Speakers Description Spare part number Speakers include cables 594094 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components Hard drive see Hard drive on page 4 9 Wireless modules antenna cables see WLAN module on page 4 11 and WWAN module on page 4 14 Optical drive see Optical drive on page 4 20 Keyboard and switch cover see Keyboard and switch cover on page 4 22 Display assembly see Display assembly on page 4 27 RTC battery see RTC battery on page 4 39 Top cover see Top cover on page 4 42 ro ho Bos f Audio ExpressCard see Audio ExpressCard board on page 4 44 Remove the spe
147. y discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery software both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Maintenance and Service Guide 7 7 Backup and recovery Using a Windows Vista operating system DVD purchased separately If you are unable to startup your computer you must purchase a Windows Vista operating system DVD to restart the computer and repair the operati
148. y module and the heat sink section O that services it The first illustration shows thermal material locations on computer models that use the discrete graphics subsystem The second illustration shows the thermal material locations on computer models that use the UMA graphics subsystem Reverse this procedure to install the fan and heat sink 4 38 Maintenance and Service Guide Removal and replacement procedures RTC battery Description Spare part number RTC battery 581075 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 22 Remove the RTC battery 1 Disconnect the RTC battery cable O from the system board 2 Detach the RTC battery from the top cover The RTC battery is attached to the top cover with double sided tape Reverse this procedure to install the RTC battery Maintenance and Service Guide 4 39 Removal and replacement procedures Processor Q The processor spar

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