Provides Full HD and USB extension up to 426 feet (130
Contents
1. Table 2 2 Receiver s components Number Component Description Power Status LED not shown 1 in Figure 2 2 located on the front panel of the receiver Lights when power to the receiver is on Connects to DVI monitor with 2 merione FA790 or to HDMI monitor 3 1 barrel connector Links to 12 VAC 1 A power 4 UE pp A mede Link to keyboard mouse and two USB peripheral devices Connects one end of the 5 1 RJ 45 connector 426 foot 130 m link between the receiver and transmitter 724 746 5500 blackbox com Page 13 Chapter 3 Installation and Operation 3 Installation and Operation 3 1 Cable Requirements Use CAT5 6 7 cable The pins are connected 1 1 NOTE Both cable ends must comply with either EIA TIA 568A or EIA TIA 568B If they don t comply a cable tester won t find the cable pinnings Pinning The pins of the green pair of wires are not together The cable must be at least CAT5 standard and Gigabit transfer ready It should comply with ISO IEC class D standards Table 3 1 Cable pinning Connects Pin Color to this pin Color 1 Orange White 2 Orange 2 Orange 1 Orange White 3 Green White 6 Green 4 Blue 5 Blue White 5 Blue White 4 Blue 6 Green 3 Green White 7 Brown White 8 Brown 8 Brown 7 Brown White Page 14 724 746 5500 blackbox com Chapter 3 Installation and Operation NOTE Use 24 AWG or larger shielded solid cable Make sure that the shield is connected on both sides You can a2. blackbox com Page 5 Table of Contents Table of Contents Ae SPECIMICAIONS Lena ae ben ben anna iaa ii a aeia 7 Zi CEVEA movement nana sa 2 1 Introduction 2 2 Features 2 3 What s Included 2 4 Hardware Description 2 4 1 Transmitter Local Unit 2 4 2 Receiver Remote Unit 3 Installation and Operation 3 1 Cable Requirements 3 2 Installing the Transmitter and the Receiver 3 3 Initial Operation 4 Enhanced Operations a Switching CPU OMe 2 ane dab adan aa TEAT EET an Nai antapani 19 6 Troubleshooting 6 1 Contacting Black Box ba 6 2 Shipping amd Packa9IiNg ina R 20 Page 6 724 746 5500 blackbox com Chapter 1 Specifications 1 Specifications Cascadable No Computer Interface HDMI video USB DDC Support Internal DDC table Encryption No Heat Dissipation 3 41 BTU hr maximum Maximum Distance from CPU to TX 16 feet 5 m DVI D and USB limitations Maximum Distance between TX and RX 426 feet 130 m Operating System Support All OS including Windows Switching Option A pair of extenders ACX300 T and ACX300 R also works with a network switch such as LGB5028A or LGB5052A See the application diagram in Chapter 5 Connectors Transmitter 2 HDMI F with HDMI to DVI D adapter cable 1 USB Type B F 1 RJ 45 F 1 DC power Receiver 1 HDMI F with HDMI to DVI D adapter cable 4 USB Type A F 1 RJ 45 F 1 DC power Indi
3. this must be enabled on all remote extenders that require it NOTE The ACX300 T and ACX300 R do not support VGA analog video All comments above depend on the model of extender you purchased 724 746 5500 blackbox com Page 19 Chapter 6 Troubleshooting s6 Troubleshooting 6 1 Contacting Black Box If you determine that your ServSwitch CATx DVI USB Extender EC is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support e Email in the US info blackbox com in the UK techhelp blackbox co uk e Phone in the US 724 746 5500 in the UK 44 0 118 965 6000 NOTE See Table 5 1 for a list of international contact information Before you do make a record of the history of the problem We will be able to pro vide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 6 2 Shipping and Packaging If you need to transport or ship your ServSwitch CATx DVI USB Extender EC e Package it carefully We recommend that you use the original container e If you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Auth
4. disabled Exit Figure 4 1 OSD menu NOTE If the OSD is locked via Option L the OSD is only available for the first 10 minutes after power up U Update Flash FW To update the extender s firmware contact Black Box Technical Support at 724 746 5500 or info blackbox com You will need to open a graphic file update file on the target device and then enter the command U and wait for the update to be performed Page 16 724 746 5500 blackbox com Chapter 4 Enhanced Operation M USB Memory Option Using the USB Memory Option command the OSD provides the user with a cryptic code to be sent to Black Box to enable the license key Then you can attach USB memory devices and transfer files Once the license is active this command will enable or disable the file transfer feature to restrict data transfer USB High Speed Memory Option Enable send ID to distributor ID 3fe687d5 Figure 4 2 USB high speed memory option NOTE Once the memory device option is enabled using the extender on top of a KVM Switch might cause compatibility issues since the USB mode will be changed from low speed to high speed protocol L Lock Menu enabled disabled Once enabled you can only enter the OSD during the first 10 minutes after the remote unit powers up It will be locked afterwards Lock Menu 10 Min after Power On is Disabled Enter 1 for enable or 0 for disable Figure 4 3 Lock menu The def
5. 08 38 04 30 blackboxab se www black box ch Switzerland support black box 41 55 451 70 71 41 55 451 70 75 ch www blackbox co uk UK techhelpOblackbox 44 118 9656000 44 118 965 6001 co uk www blackbox co uk Ireland techhelp blackbox 353 1 662 2466 353 1 662 2477 co uk Page 22 724 746 5500 blackbox com NOTES 724 746 5500 blackbox com Page 23 Black Box Tech Support FREE Live 24 7 Tech support the way it should be Great tech support is just 60 seconds away at 724 746 5500 or blackbox com BLACK BOX About Black Box Black Box provides an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech Support available in 60 seconds or less Copyright 2015 Black Box Corporation All rights reserved ACX300 version 4 724 746 5500 blackbox com
6. ACX300 lt gt BLACK BOX ACX300 T ACX300 R Provides Full HD and USB extension up to 426 feet 130 m over CATx Supports resolution up to 1920 x 120 Customer Order toll free in the U S Call 877 877 BBOX outside U S Support call 724 746 5500 FREE technical support 24 hours a day 7 days Information a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Trademarks Used in this Manual Disclaimer Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks and ServSwitch is a trademark of BB Technologies Inc HDMI is a registered trademark of HDMI Licensing L L C Windows is a registered trademark of Microsoft Corporation Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners Disclaimer Black Box Network Services shall not be liable for damages of any kind including but not limited to punitive consequential or cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice Page 2 724 746 5500 blackbox com FCC RFI and NOM Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipm
7. ackbox com Page 9 Chapter 2 Overview 2 4 Hardware Description 2 4 1 Transmitter Local Unit Front Panel The transmitter s front panel is blank except for a Power Status LED which is described in Table 2 1 Back Panel The transmitter s back panel is shown in Figure 2 1 Table 2 1 describes its components ACX300 Local Monitor PC In PC USB KVM Link sles gC Figure 2 1 Transmitter s back panel Page 10 724 746 5500 blackbox com Chapter 2 Overview Number Table 2 1 Transmitter s components Component Power Status LED not shown in Figure 2 1 located on the front panel of the transmitter 1 HDMI connector 1 barrel connector 1 HDMI connector 1 USB Type B connector 1 RJ 45 connector Description Lights when power to the transmitter is on Connects to the PC Links to 12 VAC 1 A power Connects to PC IN port Links to USB port on the PC Connects one end of the 426 foot 130 m link between the transmitter and receiver 724 746 5500 blackbox com Page 11 Chapter 2 Overview 2 4 2 Receiver Remote Unit Front Panel The receiver s front panel is blank except for a Power Status LED which is described in Table 2 2 Back Panel The receiver s back panel is shown in Figure 2 2 Table 2 2 describes its components ACX300 Monitor Out Figure 2 2 Receiver s back panel Page 12 724 746 5500 blackbox com Chapter 2 Overview
8. ault setting is disabled 724 746 5500 blackbox com Page 17 Chapter 4 Enhanced Operation Monitor sync enabled disabled You can activate or deactivate the monitor synchronization If enabled the graphics card refresh rates are synchronized with the Rx attached monitors This will optimize motion picture content applications but might not work properly with all monitors flicker may occur The default setting is disabled Monitor sync disabled Enter 1 for enable or 0 for disable Figure 4 4 Monitor sync disabled screen Page 18 724 746 5500 blackbox com Chapter 5 Switching Option 5 Switching Option Use a pair of extenders ACX300 T and ACX300 R with a network switch such as LGB5028A or LGB5052A to either e Control several PCs from one workstation e Connect several PCs with several monitors For example you can use 30 PCs from 18 workstations A typical switching example is shown below d ACX300 T PC WA Workstation m a ACX300 T LGB5052A N Pc Network N r Switch 5 AA Workstation ds A pc ACX300 1 ACX300 R Figure 5 1 Switching application How do other options work when used on a switching system e For analog VGA option you must have it enabled on all local extenders that reguire analog input e For serial RS 232 option both the local and remote extenders require special hardware in order to function e For other options USB memory and audio
9. cators Each unit Transmitter or Receiver 1 Power Online LED Temperature Tolerance Operating 32 to 104 F 0 to 40 C Storage 4 to 158 F 20 to 70 C Humidity Tolerance Operating 80 noncondensing Power External inline power supply Input 100 240 VAC 50 60 Hz 0 5 A Output 12 VDC 1 A Size Each unit Transmitter or Receiver 1 6 H x 3 85 W x 4 17 D 4 1 x 9 8 x 10 6 cm Weight 1 1 lb 0 5 kg 724 746 5500 blackbox com Page 7 Chapter 2 Overview 2 Overview 2 1 Introduction The ServSwitch CATx DVI USB Extender EC provides lossless Full HD and USB extension up to 426 feet 130 m over CATx cable It consists of two units a transmitter and a receiver The extender is plug and play so there aren t any complex installation instructions And you don t need to configure the unit either 2 2 Features e Supports USB keyboard mouse USB touchscreen and other Human Interface Devices HIDs e Uses just one USB CAT5e 6 7 cable e Provides remote monitoring e Includes optional upgrade for extending USB storage media e Sound and RS 232 expandable via external USB adapters e Plug and play installation with DDC EDID reading e An optional mounting option for 19 racks with four units in 1 rack unit RU is available e Can also be wall table or DIN rail mounted Mounting options accessories are ACX300 RMK 19 Rackmounting Kit for up to 4 local or remote uni
10. ent generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residen tial area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de classe A prescrites dans le Reglement sur le brouillage radioelectrigue publi par Industrie Canada Normas Oficiales Mexicanas NOM Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el apa
11. lso use shielded patch cable if the connection allows 3 2 Installing the Transmitter and Receiver The extender is plug and play Simply plug in the following connections as shown in Figure 3 1 Transmitter Local Unit Receiver Remote Unit Monitor m DVI 3 Keyboard PC Mouse Figure 3 1 Connecting the extender units 3 3 Initial Operation Switch on the device Both extenders start working automatically For about five seconds the LED will blink red When the LED turns green the device is ready to use NOTE The extender does not require any additional configuration It s a plug and play device NOTE Despite the fact that the extender features HDMI interfaces it does not support embedded audio or HDCP content 724 746 5500 blackbox com Page 15 Chapter 4 Enhanced Operation 4 Enhanced Operation Via an OSD in the Remote Unit the ACX300 enables the following configuration options 1 Updating the Extender 2 Enabling disabling the USB transmission for USB Memory Devices requires USB 2 0 option 3 Locking OSD 4 Enabling disabling Monitor Sync 5 Displaying the firmware versions of Tx and Rx Entering the OSD To enter the Extenders OSD press the ScrollLock key on the attached keyboard five times quickly The OSD menu appears on the remote unit s attached display see Figure 4 1 Menu USB High Speed U Update Flash FW USB Memory Option Lock Menu disabled Monitor sync
12. oducen calor oa 1 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 2 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 3 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 4 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 5 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia Page 4 724 746 5500 blackbox com NOM Statement 16 17 18 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada 724 746 5500
13. orization RA number Page 20 724 746 5500 blackbox com Chapter 6 Troubleshooting Table 5 1 International Contact Information Web site E mail Country United States www blackbox com info blackbox com Phone 724 746 5500 Fax 724 746 0746 www black box at Austria 43 1 256 98 56 43 1 256 98 56 support black box at Belgium www blackbox be support nederlands blackbox be support french blackbox be support english blackbox be 32 2 725 85 50 32217251922 www blackbox dk Denmark Finland France Germany support blackbox dk www blackbox fi tuki blackbox fi www blackbox fr tech blackbox fr www black box de techsupp black box de 45 56 63 30 10 358 201 888 800 33 1 45 606 717 49 811 5541 110 45 56 65 08 05 358 201 888 808 33 1 45 606 747 49 811 5541 499 724 746 5500 blackbox com Page 21 Chapter 6 Troubleshooting Table 5 1 continued International Contact Information Country Web site E mail Phone Fax www blackbox it Italy supporto tecnico 39 02 27 404 700 439 02 27 400 219 blackbox it www blackbox nl Netherlands techsupporte 31 30 241 7799 31 30 241 4746 blackbox nl www blackbox norge no support blackboxnorge no Norway 47 55 300 710 47 55 300 701 blackbox Spain www blackbox es 549162590732 34 916239784 tecnico blackbox es www blackboxab se Sweden support 46 8 44 55 890 46
14. rato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 724 746 5500 blackbox com Page 3 NOM Statement 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n e m equipo el ctrico deber ser situado fuera del alcance de fuentes de calor omo radiadores registros de calor estufas u otros aparatos incluyendo mplificadores que pr
15. ts ACX300 TMK Table and Wallmount Kit for either local or remote unit ACX300 DRM DIN rail Mounting Kit for either local or remote unit e Extender pair ACX300 T and ACX300 R works with a network switch to connect several PCs with several monitors or to control several PCs from one workstation e When used with a network switch the extender supports up to 48 devices For example you can use 30 PCs from 18 workstations 2 3 What s Included Your package should include the following items If anything is missing or damaged contact Black Box Technical Support at 724 746 5500 or info blackbox com ACX300 e 1 transmitter e 1 receiver e 2 HDMI to DVI D adapter cables Page 8 724 746 5500 blackbox com Chapter 2 Overview e 2 12 VDC power supplies w US UK EU and AU power clips e 2 packs of 4 rubber feet e 2 packs of self adhesive pads e 2 USB Type A to B Cables eT AC eT AC eT his user s manual X300 T transmitter HDMI to DVI D adapter cables 12 VDC power supplies w US UK EU and AU power clips pack of 4 rubber feet pack of self adhesive pads USB Type A to B Cable his user s manual X300 R receiver HDMI to DVI D adapter cables 12 VDC power supplies w US UK EU and AU power clips pack of 4 rubber feet pack of self adhesive pads USB Type A to B Cable his user s manual 724 746 5500 bl
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