Manual del usuario en inglés
Contents
1. C CODELCO Orgullo de Todos ma User Guide Supplier Website ote par AL s Jj a 2 z B M LAS Accounts Payable Center June 2013 m User Guide 2de 15 Index Pagina 1 Accessing the System 1 1 Log in 3 1 2 Logout 4 2 Sign in 5 3 Recover your password 6 4 Invoices 7 5 Invoice Status 8 5 1 Reception and registry9 5 2 Invoice Processing 9 5 3 Payment 10 5 4 Payment Progress 11 6 Supplier Service Ticket 12 7 Update your information 13 14 8 Individual Invoice Checking 15 Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved Casa Matriz User Guide gest 3 de 15 1 Accessing the System 1 1 Log in To log into the system please select your Company s nacionality select national for chilean companies or foreign otherwise Then enter your Codelco code which is indicated in the contract and finally enter your password Click on INGRESAR CODELCO Orgullo de Todos 3 Ingreso al Sistema Reg strese Aqui Y Olvid su Contrase a f Consulta individual de facturas Portal A gt Proveedores JA 2 INGRESO AL SISTEMA iiis wes Y Visit the website INGRESAR a rr 3 MANUAL DE USO HU RFANOS 1270 STGO CHILE Before loging in you must sign in To sign in click on Reg strese Aqu f you forgot your password2. you can recover it clicking on Olvid su Contrase a Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados en 2011 by CODELCO CHILE All Rights Reserved User Guide ion 4 de 15 Al 1 2 Log out Once you have finished checking your invoice status on the website do not forget to log out clicking on the upper right bottom Cerrar Sesi n CODELCO Orgullo de Todos Facturas Actualizacion de Datos Portal lt The Proveedores mace deti paran t Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide oe 5 de 15 y 2 Sign in Before accesing the system you need to sign in Click on the upper bottom Reg strese Aqu and fill the form The information marked with is mandatory You will be able to sign in your company only once and that is why it is so important to update your data permanently especially the contact email cope co 9 ingrezo a Zutema p Q Sted zu Contasetn E acorns Portal Proveedores Teletone Prireipat Tetefome Alternativn Telefone Cahdar Represertetts Legal Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados Copyrights 2011 by CODELCO CHILE All Rights Reserved User Guide ou 6 de 15 q 3 Recover your password If you have forgotten your password you can recover it
3. Proveedor Nacional Sin puntos con gui n Usuario Clave de Acceso National Supplier has to 1 Choose Proveedor Nacional 2 In Usuario write the Company national ID the format is Optimizado para internet explorer 7 0 o superior 1 234567 9 3 In Clave de acceso write the Company National ID Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide Gestion avisos Logout Datos del cliente RUT Empresa 115515 Nombre empresa Empresa de testing Rut factoring Nombre factoring Datos contacto Nombre Cargo rea Fono Celular Email Historicos Factura s Agrupadoro aviso Ej 122 232 3 B4545 4 Buscar historia En proceso Cerrados Agrupador Canal Factura s Divisi n SELECCIONAR Requerimiento SELECCIONAR Tipo Subtipo Prioridad Fecha resoluci n Descripci n Ej A122 232 3 B4545 4 Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados Copyrights 2011 by CODELCO CHILE All Rights Reserved Back To create a Service Ticket 1 You have to fill all the information with because it is mandatory 2 In case you need to get a ticket for different invoices please enter all of them in the section Factura s and separate them by a coma The system will generate auto
4. clicking on the upper bottom Olvid su Contrase a Write your Codelco code and the registered email contact your new password will be sent to it This proves how important is to keep updated the email contact If you dont remember the A email con tac t or i t does Orgullo de Todos 5 Ingreso al Sistema Reg strese Aqu I Consulta individual de facturas not exist anymore please call our Help Desk 56 2 28185766 Dartal OLVID SU CONTRASE A AL SISTEMA Once you log in again you will be able to change the password clicking on Actualizaci n de Datos Ej usuanogidominio com RECUPERAR Copyrights O 2011 CODELCO CHILE Todos los Derechos Reservados cen 2011 by CODELCO CHILE All Rights Reserved User Guide oe 7 de 15 4 Invoices After loging in you will be able to look for your invoice by its number status Codelco Division or invoice date To search by the invoice date you must not exceed a month range If you look by the invoice number the invoice date range will be ignored these one will be showed in a light grey color Once the invoices found are listed click on one of them to see more information Facturas tree aae s Mee E Facha nisin Die ens B Feta sees o i Ej camanan Es ddiweweasa WN Factura Estado Para empezar ingrese los tntenos de busqueda EB CASA VATRIZ HUERFANOS 1270 SANTIAGO CHILE Copyrights O 2011 CODELCO CHILE Todos los
5. ALIZAR Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide pace 15 de 15 8 Individual Invoice Checking This section allows you to check a specific invoice without knowing the password and just having your Codelco Code and the invoice number Click on Consultar The information displayed will be the same one explained in item 5 O CODELCO Orgullo de Todos Ingreso al Sistema Reg strese Aqui ES Olvid su Contrase a WJ Consulta individual de facturas Portal Proveedores Copyrights O 2011 CODELCO CHILE Todos los Derechos Reservados en 2011 by CODELCO CHILE All Rights Reserved C CODELCO Orgullo de Todos ma User Guide Supplier Website ote par AL s Jj a 2 z B M LAS Accounts Payable Center June 2013 m Continue User Guide Open a Ticket Service The picture below shows the information required to get a service ticket This link allows the national and foreign Supplieres to open a service ticket Foreign Supplier has to 1 Choose Proveedor Extranjero 2 In Usuario field you have to enter your Codelco Code six numbers CODELCO 3 In Clave de acceso field you have to enter again your Codelco Code f you do not know your Codelco Code please call our Help Desk 56 2 28185766 Proveedor Extranjero
6. Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide 8 de 15 Back 5 Invoice Details The invoice detail is showed by the following way dw ox Facturas m Detalle de la Factura Y REGISTRO PROCESAMENTO DEL DOCUMENTO PAGADA 2 Pecepooneds Er Poo Bec a2909 Contatilizaoc oA N Factura 61537 Fecha de mision 25704372017 Recepci n v Registro RUT Proresdor HO pc y 9 EEN o Procesamiento del Documento Monto 2 574 242 Moneda CLP Pago Viguakzar Documente B ESTADO DE ESTADO DE LAOBLIGACI N 4 Y ET al This is the main information of the invoice It includes a link to see the invoice in PDF format Invoice status The invoice status will be showed in orange Invoice detail For further information click on G A Link to see the invoice payment progress Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide zu 9 de 15 5 1 Reception and registry In this section you will find the invoice reception date This is a key information because from this date on Codelco will process the invoice ahead to payment You will be able to follow up the invoice status and be informed of any inconvient in the payment process Recepci n y Registro Fecha de Recepci n 20 04 2012 Notificaci n de Recepci n RECEPCIONADA 5 2 Invoice Processing In the section Procesamiento de Documen
7. ctura Estado Fecha de Emision Para empezar ingrese los criterios de b squeda E MANUALDE USO HU RFANOS 1270 STGO CHILE 2 gt CONSULTA Y CREACI N TICKET DE ATENCI N MESA DE AYUDA Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados SLE 2011 by CODELCO CHILE All Rights Reserved User Guide 13 de 15 7 Update your information Back y Inside your account you can modify your information by clicking Actualizaci n de datos where you will find the following form The information with is mandatory Actualizaci n de datos DATOS RUT Fecha Actualizacion 98 02 2013 Actualitacon de datos Nombre memon Camber contrase a Cargo Cargo hnprenentante Legat Raz n Social Tetefono Principal T et fono Alternativo Tetefono Celular Ex 588 953 1001 treet juas pereza dl ej ine Tu e This changes will be effective only if you click on Actualizar Copyrights O 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide oo 14 de 15 y To change your password click on the left menu Cambiar contrase a The system will ask you the present password and to enter the new one twice This change will be effective only if you click on Actualizar Actualizaci n de datos CONTRASE A Carrera shtgetonas Contrase a Actual Mueva Contrase a mpewcowaem Actysizacon de datos ACTU
8. matically a ticket for each of them 3 Clicking the magnifying glass simbol right next to RUT Empresa will allow the system to fill automatically the form with the Company information 4 You count with a list of possible requirements that will allow you to typificate your ticket Please try to choose the closest typification to your requirement 5 In Datos aviso you will have to describe as clear as posible the problem or requirement The field can contain a thousand letter description 6 Click Guardar to close and send the ticket The ticket will be inmediately sent to the Help Desk and an email will be sent to the email address registered in Datos del Contacto 7 In Hist ricos you will be able to look for the Company opened tickets
9. rchase or service HES It is a number that references a required service and acts as a Purchase Order This one details an specific service with an authorized amount Consignment Agreement Number given by Codelco for merchandise and storage on consignment If the invoice does not have any of these references the system will show that there is no payment authorization Estado de la Obligaci n y Autorizaci n This is an example of N de OC 4501210901 Estado 1 Liberada Autorizaci n L1 LPICON a purchase order which is aproved ready to be payed BOMBA CEN TRIGA 00010 000000000004354146 NOL GALICHER 1 000 UN ONANI Y SU Uso Sabvecdor 4V PG Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide I 12 de 15 6 Supplier Service Ticket To generate a Service Ticket you have to log in Click on Consulta y creaci n ticket de atenci n mesa de ayuda located downwards You will be able to generate a ticket which will register your questions and claims Every ticket is attended by our Help Desk If the Help Desk can not solve the ticket it will be sent to the right person in the Accounts Payable Center The problem should be solved in three workdays j Click here for Portal aw further Proveedores eram ta a 5 t Facturas Fecha Emisi n Desde EE Fecha Emisi n Hasta Ej dd mm aaaa Ej ddimm aaaa N Fa
10. to you will find three status En proceso This means the invoice is still waiting to be checked Rechazado This means the invoice was rejected and you will find the reason by doing click on Contabilizado The invoice has been analized and can be ready for payment or be blocked It also shows the probable payment date and or the reason why the invoice is blocked Copyrights 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide oe 10 de 15 yN 9 3 Payment When an invoice is in the status Pago you will be able to check the payments and discounts related with its detail the effective payment date the payment reciever the payment way electronic tranfer check etc and the recipient bank account Recepci n y Registro esamiento del Documento Copyrights O 2011 CODELCO CHILE Todos los Derechos Reservados M Lg 2011 by CODELCO CHILE All Rights Reserved User Guide I 11 de 15 5 4 Payment Progress Clicking on Estado de la Obligaci n y Autorizaci n you will see the service purchase order related to the invoice which has to be referenced on it These ones are Purchase order It is the number of a contract celebrated between the Supplier and Codelco that allows us to confirm if the invoice is correct or if there is a difference SEP It is a number that Codelco gives to the Supllier for every miscellany pu
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