1. xt 19 Subject Re Deficiency regarding order No 112 Dear Ms Sato This is in response to your email with regard to order No 112 We deeply regret to hear that the delivered goods have such a shortage First of all we have decided to arrange 30 sets of instruction manuals by airmail They should reach you in a few days The tracking number is 111000 Secondly the reason why it happened is under investigation We will update you on that once it has been confirmed Sincerely yours Steven Howard AAR 44 Re EMBS 112 ORMIIO DLT CHISEMBS 112 CAL CTOA IVICM TF SARBICGVET BEFOARDERE ELETE ER SHURBLEITET ETRA ELELTIZ MEIT 30 LY FZOR Z D tT Ut EC CKEELELE 2 3 APIZ5 DiE ATT EMEA 111000 TF RT SFAORRIIDWCSHHEBMAPCST RADARS NELEDERAT BRMLET OBEBRE Please send back the defective items FA Ranlt Cds ESL We will cover the freight cost ABIL CABMLET We will make every effort to prevent a recurrence BEMILOIEO AOMOSFACHIMETT We are afraid we cannot accept returns with regard to this matter NAY ESTAS RHAL TER mt ERORE EET kI EALA WALEITEF PDDPYPPWEVRABRME XV OKLAAT 30 HASH k9