企業聞き取り調査 - 日本大学経済学部
Contents
1. VND840 000 20 000 2 3 19902. A HP 9 BPO c lt RO BPO 7 A BPO 2 1 One to Onael BPO TIBM One to Many
3. 13 A BE 1 E I
4. lt E 1 09 4 1 1 A 2011 A 5 ES 27 2009 5
5. BPO BPO E BPO BPO 9 9 E BPO BPO 1 BPO 10
6. 7 H 1 90 1 BPO 1990 10
7. A 5 OT T A A
8. 3 2012 2013 7 8 2012 7 2013 3 2009 9 1 398 4538 7 5 1 6045 280 6 3771 101 0 IT FTP TMA 104 6400 1 1744 133 2 4 36 4 18 8 11 6 IT
9. P 14 2012 11 19 1CNY 12 905JPY 15 16 17 IT A 1 2005 158 TT 4500 FE B
10. IT O R 3 2 7 50 3 1
11. E by E V BPO
12. 1 D E 45 4 7 2009 es E 5 6 353 10 IPA FE 1100 1400 D 700 2007 50
13. 2 000 235 810 1 5 2 4 000 RA 3 BPO 2 9 6 2 4 4 18 32 7 32 105 B PPT 3
14. F BPO A 1 B BPO BPO 3 4
15. 150 14 1 3
16. BPO A E H HR E A T A E 1935
17. 2 0 NN XMLDB 2S38S XML CAD FEAX MT DB WEB
18. 2005 4 10 2 IT http www pa go Jp jinzai asia kaigai 002 html D 2012 8 17 2012 9 10 E 2012 8 17 2013 2 10 LH 2 2012 7 1 http www hrone co jp service index html
19. IT C C IT DHEE 2003 IT 3K E 2006 Microsoft Sun TT
20. 10 BPO 1400 Accenture Neusoft 1000 28 CSK 144 27 RI 2 a InfoDeliver 1400 25 BPO 77 23 S 604 25 200 80 20 2 50 28
21. 1000 IT 200 1 2 3 2 E 2001 E USD3 000 000
22. B HP 2 ak 2 4 E H
23. 1 4 BPO G 1 3 BPO 1 B C G HH D E F 3 8 10 BB A 3 4 B ITO BPO
24. 2 1 2 C 2011 10 10 C 0 S Y C ITO IBM 1996 1 35 7 NTT TIS 3 EE
25. E E BH DH lt E 1 F Fl DA
26. BPO BPO 1000 8 A DN 20 1 WF WF
27. 2011 2001 1999 2000 2003 lt B 2005 4 9 150 4 H
28. 6 3 E BPO E i 2 8
29. A CE 7 H MBC KAL SBS II KAL SW H 3 IT DR
30. gt B PPT 6 BPO 5 6 CAD 2009 8 8 74 1 0 000001
31. 7 F KK E 4 Hm 20
32. 2000 2009 1 2009 8 4 1 0 0094 1 EB 2010 E 20 10 EF
33. 20 4 BH 1 20 HR E 40 ET IMF 1997 1997 1997 E IIME
34. uw 7 E 28 7 ITO 2008 2 2010 2007 23 39 100 2012 3 3 2009 7 8 7 53 8 IT 2001 2012
35. 4 IT 2 EX S Ez EE E H
36. 4 lt ie lt gt 7 lt gt 2 3 gt DB
37. ERP lt B HP 2 1 A A 1 2011 5 A
38. One to Many A A BPO ADP BPO BPO 2 B 2011 6 24 B S B S
39. 2 1986 2007 E 2000 E E WTO EE E 4 35
40. 2012 4 E EBPO 200 30 14 27 htp itpro nikkeibp coJjp article COLUMN 20110412 359346 28 http www nfodelivercom services index html
41. 1985 E CAD CAE E k 3 F F USDS00 000 2010 70 20
42. 003 00339 5
43. IT C C B IT 3 lt TT E 1 C 6 C 2
44. BPO 10 10 BPO 2001 F 4 11 B E JCB 80 1 400
45. G BPO H 1 1 0 A B G A B C G D F E H BPO BB BPO A B 2011 5 2013 3 1 1 1 B 2011 10 11 B B B 100
46. A A A 4 t
47. 6 C IA DB IT BFM BMR SPM PM PL PSL
48. 6 BPO 4 E BPO 27 BPO
49. BPO 1 5 1 11 R O 2003 1 000 BPO NHK 2007 9 3 3 B BPO ITO 1
50. 5 Genpact 1600 29 11 B 80 gt UM gt gt ha gt FAX gt gt gt BPO IT i ON
51. A A 588 5 2012 3 18 19 20 21 22 23 24 25 26 FTP 1 2007 TT 200 IT
52. BPO 430 T lt H 8 20 3 20
53. BPO BPO C 4 5 HH IT 17 4 NEC NTT ITO Nk lt 4 500 C E 5 BPO 4 ITO 4 C BPO BPO
54. SSO SO SSA SA JSD ASD PI SAR AR STS TS JP1 PJ 2 SE SE 1 DB JAVA NET _ 0 2 2 TT 9 C PPT 2 3 G 1966 G 3300 200 400 2004 G 40 7 G
55. Web C 5 C ITO ITO job SLA IDC SIH IT IT _ SH IT C
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