Samsung AM220FNHDEH/TK User Manual
Contents
1. QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT U A E 800 SAMSUNG 800 726 7864 OMAN 800 SAMSUNG 800 726 7864 KHAN 183 CALI 183 2255 Aea kaa aai rb BAHRAIN 8000 GSAM 8000 4726 QATAR 800 CALL 800 2255 EGYPT Ha www samsung com eg support JORDAN ey www samsung com Levant SYRIA 18252273 www samsung com Levant IRAN 021 8255 www samsung com iran support MOROCCO 080 100 2255 www samsung com n_africa support SAUDI ARABIA 800 247 3457 800 24 7 HELP Kam kaa TURKEY 4447711 www samsung com tr support RUSSIA VIP Ma a www samsung com ru support GEORGIA 0 800 555 555 www samsung com support ARMENIA 0 800 05 555 www samsung com support AZERBAIJAN 0 88 555 55 55 www samsung com support KAZAKHSTAN Ea kaka www samsung com kz ru support UZBEKISTAN 00 800 500 55 500 GSM 7799 www samsung com support KYRGYZSTAN 00 800 500 55 500 GSM 9977 www samsung com support TAJIKISTAN 8 10 800 500 55 500 www samsung com support MONGOLIA 7 495 363 17 00 www samsung com support vet oon son eee BELARUS 810 800 500 55 500 www samsung com support MOLDOVA 0 800 614 40 www samsung com support CIS NASA BIG DUCT CIS TR 18 03867A 06 EN indd 22 2015 08 21 PF 9 25107 Duct Type Series BIG duct AM xFNHDEH imagine the possibilities Thank you for purchasing this Samsung product EBE EN PP RU GR KR N ER GR DBE8 08867A 06 CIS NASA BIG2. DUCT CIS TR_IB_03867A 06_EN indd 1 2015 08 21 PF 9 24153 Features of your new air conditioner l Cool Summer Offer On those hot sweltering summer days and long restless nights there is no better escape from the heat than the cool comforts of home Your new air conditioner brings an end to exhausting hot summer days and lets you rest This summer beat the heat with your own air conditioner l Cost Efficient System Your new air conditioner not only provides maximum cooling power in the summer but can also be an efficient heating method in the winter with the advanced Heat pump system This technology is up to 300 more efficient than electrical heating so you can further reduce its running cost Now meet year round needs with one air conditioner l Flexible installation Duct type air conditioner is designed to be slimmer and offers different solutions for any shape room allowing for specific air flow requirements Also the air intake can be set up on either the bottom or rear of the unit so there is more flexibility in installation CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 2 2015 08 21 PF 9 24153 Contents Safety preca UtiONS eaer da NAI AA AA AANO NAA So dened NAA Siacesen anita nea nese AA AAO 4 Viewing your air conditioners 4 a naan anaia e e ENEE EEEE EEEE E EEEE EOE 12 Using YouraincoNdItIONE N2 nanan NGA oet ia nE A AE E ERVE EEEE DAKO 13 Cleaning and maintaining theair conditioner 1 a cide ese ea hak t ost
3. heating Anti protection of internal The compressor will be off to protect internal battery when the air conditioner battery operates in Cool mode Broach Compressor The air conditioner does not start operating immediately to protect the P compressor of the outdoor unit after it has been started If the heat pump is operating in Heat mode De ice cycle is actuated to remove frost from an outdoor unit note that may have deposited at low temperatures The internal fan is switched off automatically and restarted only after the de ice cycle is completed 16 CIS NASA BIG DUCT CIS TR_IB_03867A O06_EN indd 16 2015 08 21 PF 9 25106 Appendix l Troubleshooting Refer to the following chart if the air conditioner operates abnormally This may save time and unnecessary expenses PROBLEM SOLUTION The air conditioner does not operate immediately after it has been restarted Because of the protective mechanism the appliance does not start operating immediately to keep the unit from overloading The air conditioner will start in 3 minutes The air conditioner does not work at all Check that the power plug is properly connected Insert the power plug into the wall socket correctly Check if the circuit breaker is switched off Check if there is a power failure Check your fuse Make sure it is not blown out The temperature does not change Check if you selected Fan mode Press the Mode button on the remote
4. S NASA BIG DUCT CIS TR_IB_03867A O06_EN indd 18 2015 08 21 PF 9 25106 PROBLEM SOLUTION Odors permeate in the room during operation Check if the appliance is running in a smoky area or if there is a smell entering from outside Operate the air conditioner in Fan mode or open the windows to air out the room The air conditioner makes a bubbling sound A bubbling sound may be heard when the refrigerant is circulating through the compressor Let the air conditioner operate in a selected mode When you press the Power button on the remote control noise may be heard from the drain pump inside the air conditioner Water is dripping from the air flow blades Check if the air conditioner has been cooling for an extended period of time with the air flow blades pointed downwards Condensation may generate due to the difference in temperature Remote control is not working Check if your batteries are depleted Make sure batteries are correctly installed Make sure nothing is blocking your remote control sensor Check that there are strong lighting apparatus near the air conditioner Strong light which comes from fluorescent bulbs or neon signs may interrupt the electric waves CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 19 HSITDNA 2015 08 21 PF 9 25106 Appendix PROBLEM SOLUTION The air conditioner does not turn on or Check if you set the wired remote control for off with
5. ater is drained correctly gt Failing to do so may result in water overflowing and property damage When installing the outdoor unit make sure to connect the draining hose so that draining is performed correctly gt The water generated during the heating operation by the outdoor unit may overflow and result in property damage In particular in winter if a block of ice falls it may result in injury death or property damage FOR POWER SUPPLY AA warnine When the circuit breaker is damaged contact your nearest service center Do not pull or excessively bend the power line Do not twist or tie the power line Do not hook the power line over a metal object place a heavy object on the power line insert the power line between objects or push the power line into the space behind the appliance P This may result in electric shock or fire FOR POWER SUPPLY A caution When not using the air conditioner for a long period of time or during a thunder lightning storm cut the power at the circuit breaker gt Failing to do so may result in electric shock or fire CIS NASA BIG DUCT CIS TR 18 03867A 06 EN indd 6 2015 08 21 PF 9 24 68 FOR USING 4h WARNING Q If the appliance is flooded please contact your nearest service center gt Failing to do so may result in electric shock or fire If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest s
6. cated to the air conditioner gt Failing to do so may result in electric shock or fire Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed gt Failing to do so may result in electric shock or fire Q Do not install this appliance near a heater inflammable material Do not install this appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak P This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall gt If the outdoor unit falls it may result in injury death or property damage This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line gt Failure to do so may result in electric shock fire an explosion or other problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national codes HSITDNA CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 5 2015 08 21 PF 9 24156 Safety precautions FOR INSTALLATION A caution Install your appliance on a level and hard floor that can support its weight gt Failing to do so may result in abnormal vibrations noise or problems with the product Install the draining hose properly so that w
7. condensate drain pan 2 Indoor unit Thoroughly clean the heat exchanger 2 e Clean the condensate drain pipe 2 J Replace the remote control batteries 1 Clean the heat exchanger on the outside of the unit 2 e Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 e Outdoorinit eis the electric components are firmly e Clean the fan 2 Verify that all the fan assembly is firmly tightened 2 Clean the condensate drain pan 2 e The checks and maintenance operations described are essential to guarantee the efficiency of the air Note conditioner The frequency of these operations varies according to the characteristics of the area the amount of dust etc The described operations should be performed more frequently if the area of installation is very dusty These operations must always be performed by qualified personnel For more detailed information see the Installation Manual CAUTION 15 CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 15 2015 08 21 PF 9 25106 Cleaning and maintaining the air conditioner Internal protections via the unit control system This internal protection operates if an internal fault occurs in the air conditioner Type Description Against cold air The internal fan will be off to against cold air when the heat pump is heating De ice cycle The internal fan will be off to against cold air when the heat pump is
8. control to select another mode The cool warm air does not come out of the air conditioner Check if the set temperature is higher lower than the current temperature Press the Temperature button on the remote control to change the set temperature Press the Temperature button to decrease or increase the temperature Check if the air filter is blocked by dirt Clean the air filter every two weeks CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 17 HSITDNA 2015 08 21 PF 9 25106 Appendix PROBLEM SOLUTION e Check if the air conditioner has just been turned on If so wait 3 minutes Cool air does not come out to protect the compressor of the outdoor unit e Check if the air conditioner is installed in a The cool warm place with a direct exposure to sunlight Hang air does not come curtains on windows to boost cooling efficiency out of the air e Check if the cover or any obstacle is not near conditioner the outdoor unit e Check if the refrigerant pipe is too long e Check if the air conditioner is only available in Cool mode e Check if the remote control is only available for cooling model Check if you selected Auto or Dry mode The air conditioner automatically adjusts the fan speed to Auto in Auto Dry mode The fan speed does not change Timer function does Check if you press the Power button on the not set remote control after you have set the time 18 CI
9. cover various models the characteristics of your air conditioner may differ slightly from those described in this manual If you have any questions call your nearest contact center or find help and information online at www samsung com Important safety symbols and precautions A WARNING Hazards or unsafe practices that may result in severe personal injury or death AN CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage O Follow directions Do NOT attempt Make sure the machine is grounded to prevent electric B shock B Unplug the power plug from the wall socket Do NOT disassemble FOR INSTALLATION warning Use the power line with the power specifications of the product or higher and use the power line for this appliance only In addition do not use an extension line Bb Extending the power line may result in electric shock or fire gt Do not use an electric transformer It may result in electric shock or fire gt If the voltage frequency rated current condition is different it may cause fire The installation of this appliance must be performed by a qualified technician or service company gt Failing to do so may result in electric shock fire explosion problems with the product or injury CIS NASA BIG DUCT CIS TR 18 03867A 06 EN indd 4 2015 08 21 PF 9 24155 FOR INSTALLATION warning Install a switch and circuit breaker dedi
10. cted indoor temperature it may take time to Cooling bring the inner temperature to the desired coolness e Avoid drastically turning down the temperature Energy is wasted and the room does not cool faster Since the air conditioner heats the room by taking heat energy from outdoor air the heating capacity may decrease when outdoor temperatures are Heating extremely low If you feel the air conditioner insufficiently heats using an additional heating appliance in combination with the air conditioner is recommended e When the air conditioner runs in Heat mode due to temperature difference between the unit and the outside air frost will form If this happens The air conditioner stops heating The air conditioner will operate automatically in Frost amp De ice De ice mode for 10 minutes The steam produced on the outdoor unit in De ice mode is safe e No intervention is required after about 10 minutes the air conditioner operates again normally B The unit will not operate when it starts to de ice e Fan may not operate for about 3 5 minutes at the Fan beginning to prevent any cold blasts while the air conditioner is warming up HSITDNA CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 13 2015 08 21 PF 9 25105 Using your air conditioner TOPIC RECOMMENDATION e If both indoor and outdoor temperatures are high High indoor and the air conditioner is running in Heat mode the outdoor
11. ervice center gt Failing to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power line Do not touch the appliance or power line gt Do not use a ventilating fan A spark may result in an explosion or fire To reinstall the air conditioner please contact your nearest service center gt Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged gt Especially when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is exposed to the salt in the air please contact your nearest service center Do not touch the circuit breaker with wet hands P This may result in electric shock Do not strike or pull the air conditioner with excessive force gt This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb onto the machine Bb This may result in children seriously injuring themselves HSITDNA CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 7 2015 08 21 PF 9 24159 Safety precautions FOR USING 4h WARNING Do not turn the air conditioner off with the circui
12. ita ke ANAN NANANA 15 AP o1 alo lh OA E A E A N EE AN NANANA 2 Technical Specifications z Correct Disposal of This Product Waste Electrical amp Electronic Equipment Pe Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 3 2015 08 21 PF 9 24153 Safety precautions Before using your new air conditioner please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Because the following operating instructions
13. ol at its full capacity Technical Specifications MODEL AM220FNHDEH TK AM280FNHDEH TK CLIMATES CLASS TI T3 mi T3 RATED VOLTAGE 8 FREQUENCY 220 240 V 50 Hz COOLING 3 80A 3 80A 5 90A 5 90A RATED CURRENT HEATING H1 3 80A 5 90A RATED POWER COOLING 530W 530W 790W 790W INPUT HEATING H1 530W 790W COOLING a EER HEATING H1 NET WEIGHT 89 kg DIMENSIONS OF THE UNIT WxHxD 1240 x 470 x 1040 COUNTRY OF ORIGIN MADE IN KOREA CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 21 21 2015 08 21 PF 9 25106
14. oor unit gt Water dripping from the indoor unit may result in fire or property damage Check that the installation frame of the outdoor unit is not broken at least once a year gt Failing to do so may result in injury death or property damage Max current is measured according to IEC standard for safety and current is measured according to ISO standard for energy efficiency Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not operate the appliance with wet hands Bb This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance gt As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner gt The water may be harmful to humans HSITDNA CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 9 2015 08 21 PF 9 25101 Safety precautions FOR USING A caution Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not touch the pipes connected with the product B This may result in burns or injury Do not use this air conditioner to preserve precision equipment food animals plants or cosmetics or for any other
15. outdoor unit s fan and compressor may stop at times temperatures This is normal wait until the air conditioner turns on again Ifa power failure occurs during the operation of the air conditioner the operating immediately stops and unit will be off When power returns the air conditioner will run automatically e If the air conditioner has just been turned on after Protection operation stops or being plugged in cool warm mechanism air does not come out for 3 minutes to protect the compressor of the outdoor unit Power failure 14 CIS NASA BIG DUCT CIS TR_IB_03867A O06_EN indd 14 2015 08 21 PF 9 25105 Cleaning and maintaining the air conditioner l MAINTAINING YOUR AIR CONDITIONER If the air conditioner will not be used for an extended period of time dry the air conditioner to maintain it in best condition 1 Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug There may be internal damage if moisture is left in components 2 Before using the air conditioner again dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours This helps remove odors which may have generated from dampness HSITDNA Periodical checks Refer to the following chart to maintain the air conditioner properly Type Description Monthly ne pas Clean the air filter 1 Clean the
16. t breaker while it is operating Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire After unpacking the air conditioner keep all packaging materials well out of the reach of children as packaging materials can be dangerous to children Ifa child places a bag over its head it may result in suffocation Do not insert your fingers or foreign substances into the air inlet outlet of the air conditioner Take special care that children do not injure themselves by inserting their fingers into the product Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people B Since this may be dangerous due to a lack of oxygen open a window at least once an hour If any foreign substance such as water has entered the appliance cut the power by unplugging the power plug and turning the circuit breaker off and then contact your nearest service center gt Failing to do so may result in electric shock or fire Do not attempt to repair disassemble or modify the appliance yourself P Do not use any fuse such as cooper steel wire etc other than the standard fuse gt Failing to do so may result in electric shock fire problems with the product or injury CIS NASA BIG DUCT CIS TR 18 03867A 06 EN indd 8 2015 08 21 PF 9 25100 FOR USING AN CAUTION Q Do not place objects or devices under the ind
17. the wired group control remote control Check if TEST indicator is displayed on the wired remote control If so turn off the unit and switch off the circuit breaker Call your nearest contact center The wired remote control does not operate The indicators of Press the Power button on the remote control the digital display to turn the unit off and switch the circuit flashes breaker off Then switch it on again 20 CIS NASA BIG DUCT CIS TR 1B 03867A 06 EN indd 20 2015 08 21 PF 9 25106 l OPERATION RANGES The table below indicates the temperature and humidity ranges the air conditioner can be operated within Refer to the table for efficient use OPERATIONAL TEMPERATURE E MODE INDOOR IF OUT OF CONDITIONS 2 HUMIDITY Ha INDOOR OUTDOOR Condensation may occur on the indoor COOLING 18 32 C 5 48 C 80 or less unit with risk to have either water blow off or drops on the floor HEATING 27 C or less 20 24 C i Internal protection triggers and the air conditioner will stop Condensation may occur on the indoor DRYING 18 32 C 5 48 C unit with risk to have either water blow off or drops on the floor The standardized temperature for heating is 7 C If the outdoor temperature drops to 0 C or below the note heating capacity can be reduced depending on the temperature condition If the cooling operation is used at over 32 C indoor temperature it does not co
18. unusual purposes gt This may result in property damage Avoid directly exposing humans animals or plants from the air flow from the air conditioner for long periods of time Bb This may result in harm to humans animals or plants This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 10 CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 10 2015 08 21 PF 9 25102 FOR CLEANING A warning O Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance gt This may result in discoloration deformation damage electric shock or fire HSITDNA Before cleaning or performing maintenance unplug the air conditioner from the
19. wall socket and wait until the fan stops P Failing to do so may result in electric shock or fire FOR CLEANING A caution Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges To avoid cutting your fingers wear thick cotton gloves when cleaning it Do not clean the inside of the air conditioner by yourself For cleaning inside the appliance contact your nearest service center Bb When cleaning the internal filter refer to the descriptions in the Cleaning and maintaining the air conditioner section Failure to do may result in damage electric shock or fire CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 11 2015 08 21 PF 9 25104 Viewing your air conditioner Congratulations on the purchase of the air conditioner We hope you enjoy the features of your air conditioner and stay cool or warm with optimal efficiency Please read the user manual to get started and to make the best use of the air conditioner l Big duct type Air Outlet gt Air intake Your air conditioner may look slightly different from the illustration shown above depending on your NOTE model 12 CIS NASA BIG DUCT CIS TR_IB_03867A 06_EN indd 12 2015 08 21 PF 9 25105 Using your air conditioner l Tips on using air conditioner Here are some tips that you would follow when using your air conditioner TOPIC RECOMMENDATION e If current outside temperatures are much higher than the sele
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