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Samsung 55" SUHD 4K Flat Smart TV JS8500 Series 8 manual do usuário
Contents
1. An analog channel e A favorite channel e A locked channel Registering and removing channels Removing registered channels You can remove a registered channel or all channels from the channel index To remove a channel select it and then select Delete To remove all channels select Options gt Select All gt Delete Adding back removed channels You can add back removed channels from the All list only Removed channels are displayed in gray in the All list To display the All list select Options gt Category gt All Then to add back a removed channel select it and then select Add To add back all removed channels select Options gt Select All gt Add Editing registered channels You can access the following options by selecting Options at the bottom left of the screen The available options may differ with the broadcast signal Select All Selects all channels displayed on the Edit Channel screen Antenna Allows you to select Air or Cable as the DTV mode Category Displays the channels of a selected category in the list The channels stored in the TV are grouped into the following categories All and Added Ch Edit Favorites Sets favorite channels A For more information refer to Creating a Personal Favorites List Rename Channel Renames analog channels The new name can be up to 5 characters long Information Displays detailed information about the current program Using Program Rati
2. 2 Move the focus to an app and then press and hold the Enter button The context sensitive menu appears 3 Select Download The selected app is installed on the TV On the standard remote control press and hold the Enter button You can view installed apps on the My Apps screen You can also install an app from its detailed information screen When the TV s internal memory is insufficient you can install an app on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting the app on the APPS screen The icons below appear within the selected app s icon and indicate the following e The app is installed on a USB device e amp The app has a password e The app is installed Enabling automatic apps updates MENU 123 gt MENU gt Smart Hub gt App amp Game Auto Update or App Auto Update To update apps automatically set App Auto Update to On Apps will be updated automatically when an update becomes available o The actual name may differ with specific geographical area Removing an app from the TV Select an app to remove on the APPS screen and press and hold the Enter button to confirm it If you want to remove multiple apps select
3. e The maximum recording time is 720 minutes e A video is played according to the TV settings e If the input signal is changed while recording is in progress the screen will go blank until the change is made In this case recording will resume but will not be available e When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time e f the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to the Schedule Recording e Connecting a recording device to the TV automatically deletes abnormally saved recording files e lf the Off Timer or Auto Power Off has been set the TV will override these settings continue to record and turn off after the recording has ended Before using the timeshift function A USB hard drive with a speed of 5 400 rom or above is recommended However RAID type USB hard drives are not supported USB memory sticks or flash drives are not supported The total recording capacity may differ with the amount of available hard drive space and the recording quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels A
4. 144 S Recommendation Read Before Using Voice Motion or Face Recognition 145 Precautions for voice motion and face recognition 146 Requirements for using voice motion or face recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo Video or Music Files 150 Limitations on use of photo video and music files 150 Compatible storage devices for file transfer 151 Supported external subtitles 151 Supported internal subtitles 152 Supported image formats and resolutions 152 Supported music formats and codecs 153 Supported video codecs Read After Installing the TV 155 Picture sizes and input signals 155 Installing an anti theft lock 156 Read before setting up a wireless Internet connection Read Before Connecting a Computer Supported Resolutions 157 IBM 157 MAC 158 VESA DMT Supported Resolutions for Video Signals 159 CEA 861 Read Before Using Bluetooth Devices 160 Restrictions on using Bluetooth License Glossary Using Smart Hub Connecting to the Internet MENU 123 gt MENU gt Network gt Network Settings Connect the TV to the Internet You can use a wired or wireless connection j Leman J bood Setting up Smart Hub Press the button on your remote control When you start Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the
5. To use this function you must sign in to your Samsung account Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognizing your face accurately Keep your expression as neutral as possible Also keep your mouth closed and as neutral as possible For more information refer to Creating a Samsung account Changing your login method to face recognition MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Edit Profile You can change your log in method to face recognition To change the log in method follow these steps 1 Enter your password and then select OK 2 On the Edit Profile screen select Sign in Method In the drop down list that appears select Profile image selection and facial recognition Medium security 3 Select Done Signing in to a Samsung account using face recognition MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Edit Profile 1 Select your Samsung account 2 f you have set the Samsung account sign in option to Face Recognition the TV automatically recognizes your face If recognition fails try again cd E ar S Y Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognizing your face accurately d Y Keep your expression as neutral as possible Also keep your mouth closed and as neutral as possible d Pr F Once recognition succeeds t
6. Connection notes for computers For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorized access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected to each other on the same network Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShare Cast or Screen Mirroring To check whether your mobile device supports the mirroring function please visit the mobile device manufacturer s website To use Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports Wi Fi Direct The mobile device and your Smart TV must be connected with each other in the same network The video or audio may stop intermittently depending on network conditions About the Samsung Smart Control The Samsung Smart Control may not be provided with specific model and country SOURCE MENU 123 FaN oO POINTER RETURN Seyr EXTRA amp SMART HUB Button MENU 123 POINTER 4 directional buttons Enter button RETURN EXIT gt gt gt I EXTRA SOURCE Description Press this button to mute the sound temporarily Press and hold this button to bring up the Accessibility Shortcuts menu that enables or disables the Accessibil
7. Select the USB device to remove and then press and hold the Enter button Select Remove USB Device in the list Buttons and functions available while viewing photos You can press the Enter button while viewing photos to display available options You can also view the thumbnails of photos saved on the TV while viewing photos The options disappear when you press the RETURN button e Pause Play Start or stop the slideshow Using slideshow you can play all the photos in a folder one by one e Previous Next View the previous or the next photo e Pause BGM Play BGM Start or stop background music e Options Function Description Slideshow Speed Sets the slideshow speed Slideshow Effect Applies transition effects to the slide show Zooms in by up to a factor of 4 Zoom amp Rotate Rotates the photo Plays background music while the TV displays photos The music files must be saved in the same USB device as the photo files When background music plays the music icon appears on the screen Using the music icon you can pause the current music file or play another music file Background Music Gives you a choice of which speakers to play the background music through TV Speaker Plays the background music through the TV speakers Audio Out Optical Plays the background music through the external speakers Speaker Settings Plays the background music through a speaker that you want Sound Mode Changes the sound mode
8. Signals For the 7 series or higher models except for 7200 series model each HDMI connection can be individually optimized for HDMI UHD Color When you connect the TV to the external device that supports only UHD 24 or 30 Hz frequency or any FHD frequency the HDMI UHD Color function may not be available In this case set HDMI UHD Color to Off For the 6 series models or lower and 7200 series model make sure to connect to the HDMI IN STB DVI port of the TV Although the HDMI cable is connected to HDMI IN STB DVI port the HDMI UHD Color function is not available on the 6000 series model e Auto Motion Plus Removes blurring and judder from scenes with rapid movement If you select Custom you can configure Blur Reduction and Judder Reduction manually and set LED Clear Motion to On for a sharper LED image To return to the default settings select Reset d d This function is not available on certain models in specific geographical areas When LED Clear Motion is set to On the screen appears darker than when it is Off e Analog Clean View Reduces noise in the form of a diagonal line that occurs due to interferences between signals d d This function is only available on certain models in specific geographical areas This function is only supported for analog broadcasts e LED Clear Motion Controls LED backlight duty to move picture more clearly e This function is not available on certain models in specific
9. refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU 123 gt MENU gt Broadcasting gt Antenna You can choose the appropriate DTV mode for your viewing environment Select Air or Cable Air is suitable for homes equipped with a separate over the air antenna Cable is suitable for homes that have subscribed to a local cable service or satellite service provider You do not need to use this function if your TV is connected to a cable or satellite box Checking digital channel signal info and strength MENU 123 gt MENU gt Support gt Self Diagnosis gt Signal Information AN You can check the digital channel s signal information and strength it your TV is attached to a separate over the air antenna you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception A This function is only available for digital channels Recording Programs This function is only available for digital channels The appears next to programs and channels for which a Schedule Recording has been set Read all precautions before using the recording feature Refer to Before Using the Recording and Timeshift Functions for more information Recording programs You can record current and upcoming programs Instant recording To begin recording the current program right away press the MENU 123 button and then select the button On the sta
10. 000 594 000 x For the 6 series models or lower and 7200 series model make sure to connect to the HDMI IN STB DVI port of the TV A Although the HDMI cable is connected to HDMI IN STB DVI port the HDMI UHD Color function is not available on the 6000 series model Read Before Using Bluetooth Devices A This function is not available on certain models in specific geographical areas Restrictions on using Bluetooth e The Samsung Bluetooth Speaker function is only available for devices supporting TV SoundConnect e You can t use Bluetooth devices TV SoundConnect MENU 123 gt MENU gt Sound gt Speaker Settings gt TV SoundConnect and the Surround feature simultaneously e Compatibility issues may occur depending on the Bluetooth device A Mobile exclusive headphone may not be available depending on the environment e Lip sync errors may occur e The TV and Bluetooth device may disconnect depending on the distance between them e A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is exposed to electrical interference from same frequency band devices including medical equipment microwave ovens and wireless LANs e lf the problem persists try connecting the
11. 60 1920 x 1080p 24 25 30 50 60 3840 x 2160p 24 25 30 50 60 Component Resolution requency Hz eS SSS SS OE 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Video or Music Files Computer via HDMI cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080 If you select another resolution the TV may not display 3D images correctly and may not be able to display the computer video in full screen Supported Resolutions for each of UHD Input Signals e Resolution 3840 x 2160p 4096 x 2160p o The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 input signals while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals If HDMI UHD Color is set to Off 50 60 8 bit O If HDMI UHD Color is set to On 8 bit O O O O 50 60 10 bit O O 12 bit O O For the 6 series models or lower and 7200 series model make sure to connect to the HDMI IN STB DVI port of the TV o Although the HDMI cable is connected to HDMI IN STB DVI port the HDMI UHD Color function is not available on the 6000 series mo
12. Language You can select a language to use with the Voice Recognition function og The Performance Level of Voice Control Function is optimized to work under a Espanol Mexicano Please consider this limitation when you pretend to use it Interactive voice recognition is not available in some languages If the selected language is not available select a different language Using imperative voice recognition 1 Say the trigger word 4 m from the TV Or press the MENU 123 button on the Samsung Smart Control When the microphone icon appears on the screen you can use the Voice Recognition function 2 Say acommand You can use the voice recognition function to operate the TV while you are watching a TV program or other videos Using the voice recognition tutorial MENU 123 gt MENU gt Support gt Voice Recognition Tutorial The tutorial lets you familiarize yourself with the basics of using Voice Recognition Run Voice Recognition Tutorial from the Support menu or run Voice Recognition and say Tutorial Controlling the TV using Motions Motion Control MENU 123 gt MENU gt System gt Motion Control Motion Control is not available Re amp When you are playing UHD level video saved on a USB device When you are viewing a digital channel with UHD level resolution When you are using the Samsung Smart Control or a mouse This function is only available on certain models in specific geographical areas This func
13. Q3 to speed up rewind or fast forward A This function is not available while you are watching a program that is currently being broadcast A On the standard remote control press the KI or Ey button e Pause Play Pauses or resumes the video This function is only available when a recording is in progress e Highlights Player Displays the Highlights Player screen and plays the highlights saved in the recorded file automatically or manually Highlights Player is not available when You are switching the input signal with the SOURCE button 3D mode is active Recording two channels simultaneously amp This function is not available on certain models in specific geographical areas Y This function is only available when a recording is in progress e Watch Live TV at the same time Allows you to watch a current program in a PIP window while watching a recorded program To exit PIP mode press the button again Watch Live TV at the same time is not available when You are switching the input signal using the SOURCE button 3D mode is active When Audio Description is on Recording two channels simultaneously When you are viewing a soccer game in the UHD resolution A This function is only available when a recording is in progress This function is only available while you are watching a recorded program e More Info Displays detailed information about the current program o This function is
14. System gt Voice Recognition You can access and select certain menu options and functions using voice commands For more effective voice recognition speak slowly and clearly in the language specified in the MENU gt System gt Voice Recognition Language option For more information about voice recognition refer to Read Before Using Voice Motion or Face Recognition Learning voice recognition basics e View all voice commands Press the down directional button on Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help e Deactivating voice recognition Say Close or press the RETURN button to terminate voice recognition A The TV recognizes predefined voice commands only These voice commands may differ from the manual depending on the version of the TV Enabling or disabling TV voice MENU 123 gt MENU gt System gt Voice Recognition gt TV Voice Enable or disable TV voice with your voice commands o This function is only available on certain models in specific geographical areas Selecting a gender for the TV voice MENU 123 gt MENU gt System gt Voice Recognition gt Voice Gender You can select a gender of the TV voice when you use the Voice Recognition function This function is only available on certain models in specific geographical areas Changing the voice recognition language MENU 123 gt MENU gt System gt Voice Recognition gt
15. Time gt Clock gt Time Offset You can offset the clock in 1 hour increments by as much as 12 hours if the TV fails to display the correct automatically set time Time Offset adjusts the time through a network connection This function is only available if Clock Mode is set to Auto and the TV is connected to the Internet though a local area network Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals Setting the clock manually Manually enter the time Set Clock Mode to Manual and then select Clock Set to enter the current time and date Clock Set Set the current Date and Time Time Zone Select your time zone A This function is only available when the Clock Mode is set to Auto Using the timers Using the sleep timer MENU 123 gt MENU gt System gt Time gt Sleep Timer You can use this function to automatically shut off the TV after a pre set period of time You can set the timer in 30 minute increments for up to 3 hours Turning on the TV using the on timer MENU 123 gt MENU gt System gt Time gt On Timer You can set On Timer to make the TV turn on automatically at a specific time You can use up to three separate configurations On Timer 1 2 and 3 On Timer is only available when Clock has already been set Setup If you select Manual you can highlight and select each day to select the specific days that you want On Timer
16. a range of colors that is wider than the input signal Custom Allows you to adjust the color space manually Select a color and then change its Red Green and Blue saturations Reset allows you to restore the default values for Color Space o You can configure the Color function only when Color Space is set to Custom White Balance Adjusts the color temperature of the picture to make white objects look white and the overall picture appear natural 2 Point Allows you to adjust red green and blue luminosity with the offset menu and brightness with the gain menu Reset allows you to restore the default values 10 Point Divides red green and blue into 10 sections each and allows you to modify the white balance by adjusting the brightness of each section Level allows you to select the section to adjust A You can use the 10 Point function only when Picture Mode is set to Movie This function may not be supported by some external devices Gamma Adjusts the primary color intensity Adjusting picture options MENU 123 gt MENU gt Picture gt Picture Options You can adjust the picture options to optimize your viewing experience Select a picture mode and then adjust the picture options e Color Tone AND Adjusts the color tone The color tone you select is stored in the TV s memory When you change the current picture mode the stored color tone is applied to the new picture mode automatically Cool and S
17. all the apps to delete select Options on the top of the screen and then select Delete My Apps On the standard remote control press and hold the Enter button Ensure that the related app data is also removed when you remove an app Locking and unlocking apps Select Options gt Lock Unlock My Apps on the APPS screen select apps to lock or unlock All selected apps are locked or unlocked Updating apps Select Options gt Update Apps on the top of the APPS screen The TV searches for app updates and then displays a list You can update some apps or all apps Rearranging apps Select Options gt Sort By on the APPS screen and then sort the apps by date time or others by selecting requirements Rating purchased content You can set the star score by using the left or right directional buttons on the detailed information screen Using other app features and functions MENU 123 gt MENU gt Smart Hub gt Auto Start Settings gt Channel bound Apps amp Ticker You can configure additional app features and functions Using channel bound apps A channel bound app provides information about offerings and services available on one channel You can receive information about TV programs and other relevant services while watching TV by using a channel bound app that is installed on the TV and linked to a specific channel This function is only available when an app supporting Channel bound Apps amp Ticker is installed
18. appropriate ambient brightness is 50 to 500 lux A bathroom typically has 100 Lux a living room 400 Lux Avoid direct sunlight when using Motion Control Run the Motion Control Environment Test to assess the camera s recognition range before using Motion Control Requirements for using Face Recognition Be sure to use Face Recognition within the recommended distance of between 1 5 m and 4 m The actual recognition range may differ with the camera angle and other factors The appropriate ambient brightness is 50 to 500 lux A bathroom typically has 100 Lux a living room 400 Lux Face Recognition can recognize up to 5 different users at a time The TV may have difficulty recognizing twins and people with similar faces as two different individuals Note the following when using Face Recognition Do not cover your face with a hat a pair of sunglasses or your hair Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognizing faces accurately Keep your expression as neutral as possible In addition keep your mouth closed and as neutral as possible When you log into your Samsung account your facial expression must be the same as the facial expression you had when you registered Read Before Using Apps Due to the product characteristics featured on Samsung Smart Hub as well as limitations in available content certain features applications and
19. connect the mobile device A All previously allowed mobile devices will automatically connect without needing approval amp If you select Deny the device cannot connect To change the connection status of a denied device Select MENU 123 gt MENU gt Network gt Multimedia Device Manager select the device and select Allow Connecting by automatically allowing the connection 1 Select Network gt Screen Mirroring You can also start screen mirroring by pressing the SOURCE button on your remote and selecting Screen Mirroring from the list at the top of the screen 2 Launch the Screen Mirroring function on your mobile device The mobile device searches for available devices to connect to 3 Select the TV from the list The TV automatically allows the connection and the device connects A If the mobile device cannot connect turn the TV and mobile device off and then on Connecting mobile devices without a wireless router Wi Fi Direct MENU 123 gt MENU gt Network gt Wi Fi Direct You can connect a mobile device with the Wi Fi Direct feature directly to the TV without using a wireless router or AP By connecting a mobile device to the TV through Wi Fi Direct you can play photo video and music files saved on the mobile device on the TV 1 RB BR v amp Enable Wi Fi Direct on the mobile device and then run Wi Fi Direct on the TV The TV automatically scans for and displays a list of available devices The T
20. device using the digital optical port or the HDMI ARC port License DIVX HD This DivX Certified device has passed rigorous testing to ensure it plays DivX video To play purchased DivX movies first register your device at vod divx com Find your registration code in the DivX VOD section of your device setup menu DivX Certified to play DivX video up to HD 1080p including premium content DivX DivX Certified and associated logos are trademarks of DivX LLC and are used under license Covered by one or more of the following U S patents 7 295 673 7 460 668 7 515 710 7 519 274 This device supports DivX Plus Streaming for enjoying HD movies and TV shows with advanced features multi language subtitles multiple audio tracks chapters smooth FF RW etc streamed to your device dts Premium Sound 5 1 For DTS patents see http patents dts com Manufactured under license from DTS Inc DTS the Symbol DTS in combination with the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights Reserved dt Say HEADPHONE For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol amp DTS and the Symbol together are registered trademarks and HEADPHONE X and the DTS HEADPHONE X logo are trademarks of DTS Inc D
21. eye sight in one of your eyes differs greatly from the eye sight in the other eye you may perceive 3D effects to a lesser degree than other persons or may not perceive 3D effects at all e Ensure you are within the working distance of the glasses when you view a 3D video VA The images may not be viewable in 3D if you move outside of the working distance for 3 seconds A If the 3D glasses are moved outside of their working distance the signal from the TV will disconnect and the glasses 3D function will turn off after several seconds When this happens the red LED will turn on for 3 seconds e The 3D glasses may not work properly due to interference from other 3D products or electronic devices that operate on the 2 4 GHz frequency such as a microwave oven or Internet AP If the 3D function malfunctions due to interference please move all other electronic or wireless communication devices as far away from the glasses and the TV as possible e The vividness of the image may appear degraded if you view 3D video in a place that is exposed to direct sunlight or illumination e The 3D glasses may malfunction if there is an electric field or metallic object such as a steel plate nearby Keep the glasses as far away as possible from electric fields and metallic objects e With SSG 3570 model glasses the glasses may power off if you remain stationary while viewing 3D video for an extended period of time e With SSG 3570 model glasses if the 3D g
22. not supported by some Anynet compatible devices e Device search Automatically searches for and identifies Anynet HDMI CEC compatible external devices that are connected to the TV Using Anynet HDMI CEC Selecting an external device After connecting the external devices to the TV select MENU 123 gt MENU gt System gt Anynet HDMI CEC gt Device search The TV displays the device s name and lists Accessing the menu of the external device 1 Press the SOURCE button The Source screen appears Select a connected device and then press the down directional button Select Anynet HDMI CEC from the menu The following list appears The menu options displayed on the menu may differ by external device Anynet HDMI CEC Displays a list of HDMI CEC compliant devices connected to the TV Select View TV to exit Anynet HDMI CEC and start watching TV Select an external device to switch to the screen of the device Read before connecting an Anynet HDMI CEC IS IS amp amp Y Y You can configure the TV s universal remote control to control third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more information refer to Controlling External Devices with the TV Remote Using the Universal Remote Anynet cannot be used to control external devices that do not support HDMI CEC Anynet devices must be connected to the TV with an HDMI cable Not
23. on the TV Using the e Manual Launching the e Manual MENU 123 gt MENU gt Support gt e Manual You can view the embedded e manual that contains information about your TV s key features Press the MENU 123 button and select e Manual 1 Select a category from the e Manual screen The contents of the selected category appear on the left side of the screen 2 Select an item from the list The corresponding e Manual topic appears A On the standard remote control press the E MANUAL button A Alternatively you can download a copy of the e Manual from Samsung s website Words in blue e g Picture Mode indicate a menu item Using the buttons in the e Manual Search Brings up the search screen Enter a search term and then select Done Select an item from the search result to load the corresponding page Index Brings up the index screen Select a topic from the list to navigate to the relevant page Recently Viewed Topics Displays a list of previously read pages Select a page The e Manual jumps to the selected page Accessing the associated menu screen from an e Manual topic page Try Now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page amp Y The e Manual cannot be accessed from some menu screens Updating the e Manual to the latest version You can update the e Manual in the same way you upd
24. on the external device connected to the TV o This function is not available on certain models in specific geographical areas Delete Universal Remote Deletes the external device connected to the TV via the Universal Remote function Y This function is only available on certain models in specific geographical areas Universal Remote Setup You can use your TV remote control to control external devices A A This function is only available on certain models in specific geographical areas For more information on using the Universal Remote function refer to Controlling External Devices with the TV Remote Using the Universal Remote Connection Notes A A The number of connectors and their names and locations may vary depending on the model Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer Connection notes for HDMI Use an HDMI cable with a thickness of 0 55 inches 14 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Try a cable shorter than 3m to get the best UHD viewing quality HDCP 2 2 is
25. only audio through the speakers To turn the screen back on press any button other than the Power and Volume buttons Resetting the picture mode settings MENU 123 gt MENU gt Picture gt Reset Picture You can reset the current picture mode to its factory defaults This action does not affect the settings of other picture modes Adjusting the Sound Quality Choosing a sound mode MENU 123 gt MENU gt Sound gt Sound Mode Gey You can select a sound mode to optimize your listening experience Standard Is the default mode suitable for most environments Music Emphasizes music instead of voices Movie Provides the best sound for movies Clear Voice Emphasizes voices Amplify Increases the overall intensity of high frequency sound to help hearing impaired listeners Stadium When you set Soccer Mode MENU 123 gt MENU gt System gt Soccer Mode to On Sound Mode is set to Stadium automatically so that the sound settings are fixed at settings most suitable for sporting events A This mode is set automatically by the TV You cannot set this mode manually Applying sound effects MENU 123 gt MENU gt Sound gt Sound Effect You can apply sound effects to alter how the TV emits sound Re amp Virtual Surround A Produces sound that makes you feel like you are sitting in a movie theater or concert hall Dialog Clarity Increases voice intensity to make dialog clearer Headphone Surround Experience H
26. port 20 Connecting with an HDMI to DVI cable 20 Connecting through your home network Connecting a Mobile Device 21 Connecting with an MHL to HDMI Cable 22 Using Screen Mirroring 23 Connecting mobile devices without a wireless router Wi Fi Direct 23 Connecting a mobile device via Samsung Smart View 2 0 Changing the input signal with external devices Connection Notes 25 Connection notes for HDMI 26 Connection notes for audio devices 26 Connection notes for computers 26 Connection notes for mobile devices Remote Control and Peripherals About the Samsung Smart Control Using the Samsung Smart Control 29 Operating the TV with the POINTER button 29 Operating the TV with the directional buttons and the Enter button 30 Displaying and using the On Screen Remote 31 Pairing the TV to the Samsung Smart Control Controlling External Devices with the TV Remote Using the Universal Remote 32 Setting up the universal remote control Controlling the TV with a Keyboard 33 Connecting a keyboard 34 Using the keyboard Controlling the TV with a Mouse 35 Connecting a mouse 35 Using a mouse Connecting a Bluetooth Gamepad Entering Text using the On Screen QWERTY Keyboard 36 Using additional functions Smart Features Viewing Multiple Screens or Features with Multi Link Screen 37 Using Multi Link Screen Smart Hub 38 Removing or pinning an item in the Recent group 39 Launching Smart Hub automatically 39 Testing S
27. press the POINTER button Displays the On Screen Remote Allows you to adjust the volume or select speakers e Displays the channel list Launches Smart Hub Setting up the Samsung Smart Control MENU 123 gt MENU gt System gt Smart Control Settings Set the Motion Sensitivity and Haptic Feedback of the Samsung Smart Control System ZN Universal Remote Setup Voice Recognition Motion Control Time Notifications Device Manager Smart Control Settings Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Control pairs to the TV automatically To re pair it to the TV press the and buttons on the Samsung Smart Control simultaneously for 3 seconds or more Improving Your Viewing Experience of Sports Events Activating Soccer Mode MENU 123 gt MENU gt System gt Soccer Mode Set Soccer Mode to On System Accessibility Setup Soccer Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition You can zoom in the screen while you are using the sports mode Move the focus to the part of screen to magnify og Your TV s menu may differ from the image above depending on the model The actual name may differ from specific geographical areas A For more information refer to Making Sports Programs More Realistic with Soccer Mode Displaying Multiple Screens Y This function is only available
28. services may not be available on all devices or in all territories Some Smart Hub features may also require additional peripheral devices or membership fees Visit http www samsung com for more information on specific device information and content availability Services and content availability are subject to change without prior notice Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason Application services may be provided in English only and available content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates may become unavailable Application content is subject to change by the service provider without prior notice Specific services may differ with the version of the application installed on the TV An application s functionality may change in future versions of the application If this occurs run the application s tutorial or visit the service provider s website Depending on the service provider s policies certain applications may not support multitasking Read Before Using the Web Browser Select Web Brows
29. setup Welcome to Smart Hub The easiest way to access and discover live TV movies apps games and more Using Smart Hub Press the button to open Smart Hub and use the functions provided by Smart Hub For more information refer to Smart Hub Controlling the TV with Your Voice This function is only supported by the models with the Samsung Smart Control Setting up Voice Recognition MENU 123 gt MENU gt System gt Voice Recognition Configure the settings required for voice recognition such as selecting the language to use and whether to use TV Voice System Accessibility Setup Soccer Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition Your TV s menu may differ from the image above depending on the model Controlling the TV with your voice Press and hold the MENU 123 button on the Samsung Smart Control The Voice Recognition screen appears When the Voice Recognition icon appears on the screen say the commands slowly in a moderately loud voice into the microphone on the Samsung Smart Control This function is only available on certain models in specific geographical areas For more information refer to Controlling the TV with Your Voice Controlling the TV with Your Motion A This function is only supported for the 6500 series models or higher Setting up Motion Control MENU 123 gt MENU gt System gt Motion Control Pe
30. sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Troubleshooting wireless Internet connectivity issues Wireless network connection failed If a selected wireless router is not found go to Network Settings and select the correct router Unable to connect to a wireless router 1 Check if the router is turned on If it is turn it off and on again 2 Enter the correct password if required IP auto setting failed Do the following or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is complete but unable to connect to the Internet
31. surround sound system by connecting a soundbar and two speakers to the TV in one space or room Volume Level Adjusts the volume of the speaker you have selected in the list of speakers Speaker Test Sends a test sound to each speaker to make sure that your Multiroom Link system works properly Edit Name Allows you to give a name to each speaker The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker is connected to the TV The sound quality may be affected by the condition of your wireless network The Multiroom Link function is deactivated when you activate Screen Mirroring The networked speakers may disconnect on their own depending on your network environment For more information refer to the Multiroom Link manual on the Samsung web site www samsung com gt OWNERS amp SUPPORT gt Manuals amp Downloads The audio from the secondary device s may lag behind the audio and video of the main device which is playing the source content You can hear the selected audio while you are using the Multi Link Screen and you can hear the other screen s audio through the Bluetooth headphones Listening to the TV through Bluetooth headphones MENU 123 gt MENU gt Sound gt Speaker Settings gt Bluetooth Headphones You can connect Bluetooth headphones to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth head
32. the HDMI DVI port and does not transmit audio To listen to the computer sound connect external speakers to the audio output connection of the computer Connect the HDMI to DVI cable to the HDMI DVI port of One Connect and the DVI output port of the computer as shown in the image below Connecting through your home network You can quickly access and play photo video and music files stored on a computer on the TV 7 Connect the TV and the computer to the same router or AP If you connected your TV to your network when you set up your TV this is already done 2 On the computer select Control Panel Network and Internet Network and Sharing Center Change advanced sharing settings and select Choose media streaming options to activate media streaming 3 On the list of available devices displayed by the computer set the TV to Allowed N For more information about playing content refer to Playing multimedia content saved on a computer or mobile device Connecting a Mobile Device You can connect a mobile device such as a smartphone or tablet directly to the TV or connect it to your network and display the mobile device s screen or play its content on the TV The kinds of connections you can make are listed below e Connect by using an MHL to HDMI cable and view the mobile device s screen on the TV e Connect by mirroring the mobile device s screen on the TV Screen Mirroring e Connect mobile devices without a w
33. the TV If you already have a Samsung account you can register that account to the TV Select gt Sign In on the Samsung account screen and then and follow the on screen instructions Signing in to a registered Samsung account saved on the TV If you register a Samsung account it is saved on the TV To sign in to a registered Samsung account just select it on the TV To change the sign in method refer to Changing and adding information to a Samsung account Linking your Samsung account to external service accounts You can automatically log in to external service accounts when you log into your Samsung account by linking your Samsung account to the external service accounts To use Link Service Accounts you must first log into your Samsung account Linking or disconnecting a service account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Link Service Accounts e Linking a service account Select an account from the list and log in to the account by following the on screen instructions The service account is linked to the Samsung account e Disconnecting a linked account Select an account from the list and unlink the account by following the on screen instructions Changing and adding information to a Samsung account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Edit Profile You can manage your Samsung account Enter your password with the keyboard displayed on the TV s screen and then
34. the screen e More Info Displays detailed information about the program being recorded The program information may differ with the broadcasting signal and may not be available at all for certain programs e REC Time Sets the recording time e Stop Recording Go to Live TV Stops recording Shifts viewing to live TV Using the buttons on the remote control while recording a program e Pause Play Press the or If button on the remote control to pause the recording screen or resume the paused recording screen Step Press the MENU 123 button on the Samsung Smart Control and then select the Ml button to scan through a video one frame at a time o On the standard remote control press the I button Slow Motion Press the IMMENU 123 button on the Samsung Smart Control and then select the button to play the video back at 1 2 the normal speed A On the standard remote control press the button e Rewind Fast forward Press the MENU 123 button on the Samsung Smart Control and then select EZ or Q button to speed up rewind or fast forward to maximum speed in 7 steps A On the standard remote control press the 44 or gt gt button A This function is not available while you are watching a program that is currently being broadcast Managing the schedule recording list MENU 123 gt MENU gt Broadcasting gt Schedule Manager You can change the settings of scheduled recording sessions or cancel scheduled s
35. the sound To restore the defaults select Reset Displays a list of languages and allows you to select the audio language that will be used when you play videos This function is only available if the video supports multi track sound Displays detailed information about the video Buttons and functions available while playing music Pause Play Pauses or resumes the music Previous Next Plays the previous or next music file Press the I 4 button twice to play the previous music file Press the 44 button once to start the current music file from the beginning Press the gt gt button to play the next music file Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the music through the TV speakers Audio Out Optical Plays the music through the external speakers Speaker Settings Plays the music through a speaker that you want Sound Mode Changes the sound mode during playback when you play the music through the TV speakers Equalizer Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset Picture Off Plays the music files only with the screen off Listening to music in HD quality You can enjoy HD music in HD native quality Move to the MY CONTENT service and select a music file
36. then fold down your index finger to display the On Screen Remote or launch Smart Hub The Direction Control icon disappears when there is no user action for 5 or more seconds Displaying the hidden direction control icon while using various services when not viewing broadcasts Using Face Recognition You can register your face using the TV camera and sign in to your Samsung accounts using the face recognition function Only one face can be registered per account Depending on the ambient illumination level and or shadows over a face the TV may have difficulty recognizing it e amp This function is only supported for the 6500 series models or higher This function is only available on certain models in specific geographical areas For more information refer to Read Before Using Voice Motion or Face Recognition To use this function your TV should be connected to the optional TV camera The optional TV camera must be connected to the dedicated USB port at the back of the TV The other USB ports do not support the TV camera or Face Recognition Registering your face to your samsung account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Edit Profile Select after entering your account password To create a Samsung Account if you do not already have one and then select Take Picture align your face within the red circle When the circle turns green the TV has recognized your face A Y amp
37. time shifted video is played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5GB of free space available on the USB storage device Read Before Using 3D Mode This function is only available on certain models in specific geographical areas 3D precautions A Warning e When viewing a 3D video under a fluorescent lamp 50 Hz 60 Hz or 3 wavelength lamp you may notice a small amount of screen flickering VA If this symptom occurs dim or turn off the light e Switching the input mode while watching a 3D movie may disable the 3D function on the TV rA If this symptom occurs the 3D glasses may automatically turn off e f you lie on your side while watching TV with 3D active glasses the picture may appear dark or may not be visible The actual 3D effect may be experienced differently depending on the viewer The 3D effect may not be visible if the visual ability of your left eye differs greatly from the visual ability of your right eye e If apart of the 3D glasses or lenses is defective or damaged it cannot be repaired and the glasses should be replaced If the glasses stop working within the warranty period the glasses can be repaired or replaced for free If the glasses have been damaged due to the fault of the customer or the warranty period has expired a new pair of glasses will have to be purchased e f the
38. to determine the camera s recognition range You may experience physical fatigue when using Motion Control for extended periods Voice Recognition Voice Recognition is not available in all languages dialects or regions Its performance differs with the language chosen voice volume and ambient noise levels in the surrounding area Voice Text Input requires that you agree to any third party app s voice privacy policy Voice Text Input lets you enter text using voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy notices before using Interactive Voice Recognition Voice Recognition Privacy Notice Nuance Privacy Notice Requirements for using voice motion or face recognition Requirements for using voice recognition The voice recognition rate differs with the volume tone pronunciation and ambient sound environment TV sound and ambient noise Say the command 4 to 6 inches from the microphone on the Samsung Smart Control The optimal volume for voice commands is between 75 dB and 80 dB Requirements for Using Motion Recognition Be sure to use Motion Control within the recommended distance of between 1 5 m and 3 5 m The actual recognition range may differ with the camera angle and other factors For the camera to recognize movement you must stand out from the background The
39. viewing MENU 123 gt MENU gt Broadcasting gt Schedule Manager On the Scheduled screen select a schedule viewing A pop up menu appears Select Edit Change the time days or channel Select OK when done Canceling a schedule viewing MENU 123 gt MENU gt Broadcasting gt Schedule Manager On the Scheduled screen select a schedule viewing A pop up menu appears Select Delete Select OK in the pop up menu The schedule viewing is removed Youcan set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Using Timeshift You can pause and rewind live TV as you would a DVD by using Timeshift Activating this function disables the Broadcasting function Read all precautions before using the Timeshift function For more information refer to Before Using the Recording and Timeshift Functions To activate the Timeshift function while watching TV press the Enter button and then select on the Program Info window The TV displays a progress bar and the following buttons at the top of the screen e More Info Displays detailed information about the current program rA The program information may differ with the type of incoming signal and may not be available at all for certain programs A This button is only available when you are watching a live program e Record Starts instant recording for the current program e Go to Live TV Stop Timeshift Shifts to live TV or exits Timeshift Usi
40. 02 11n Video files stored on a device connected to the TV via a Home Network may not play back smoothly e EEE 802 11 ac communication protocol is not available on certain models e To use wireless Internet the TV must be connected to a wireless router or modem If the wireless router supports DHCP the TV can use a DHCP or static IP address to connect to the wireless network e Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure e Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security protocols The TV cannot connect to non certified wireless routers Authentication Modes WEP WPAPSK WPA2PSK Encryption Types WEP TKIP AES In compliance with the newest Wi Fi certification specifications Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802 11n mode If the wireless router supports WPS Wi Fi Protected Setup you can connect the TV to your network using PBC Push Button Configuration or a PIN Personal Identification Number WPS automatically configures the
41. 2 0 on a mobile device connected to the TV you can play the mobile device s multimedia content such as videos photos and music on the TV You can also send text messages or control the TV using the mobile device Changing the input signal with external devices Press the SOURCE button to switch between external devices connected to the TV Option menu Tools To view the options menu press the down directional button The functions that appear in the options menu can include any of the following d The connector names may vary depending on the product Edit Device Type Changes the types of the external devices Select an external device to change For example you can select the name PC for a PC connected to an HDMI connection and Blu ray for a Blu ray player connected to another HDMI connection When you display the source list the TV displays the name of each connection and the name of the device connected to each connection Edit Name You can rename devices connected to the TV to facilitate identifying external sources Information Displays information about the connected devices Anynet HDMI CEC Displays a list of Anynet HDMI CEC compliant devices that are connected to the TV This option is only available when Anynet HDMI CEC is set to On Remove USB Device Removes a USB device connected to the TV Remove Source Thumbnail Removes the captured images of the video that you viewed most recently saved
42. 4 button once to start the current video from the beginning Press the gt gt button to play the next video e Repeat Plays the current video file repeatedly or all video files in the same folder repeatedly e Options Function Picture Size Subtitles Rotate Picture Mode Sound Mode Speaker List Audio Language Information Description Changes the size of the screen The supported picture sizes differ with the video Controls video subtitles Subtitles Turns the subtitles on or off Language Sets the caption language Sync Adjusts the synchronization when the video and the subtitles are not synchronized Reset Sync Resets the subtitle synchronization adjustment to 0 Size Changes the font size of the subtitles Encoding Displays a list of encoding languages Allows you to change the encoding language when subtitles are displayed incorrectly Rotates the video Displays a list of Picture Modes and allows you to change the mode Displays a list of Sound Modes and allows you to change the mode TV Speaker Plays the video sound through the TV speakers Audio Out Optical Plays the video sound through the external speakers Speaker Settings Plays the TV sound through a speaker that you want Sound Mode Changes the video sound mode during playback when you play the video sound through the TV speakers Equalizer Allows you to adjust the loudness of specific frequency ranges to control the richness of
43. 80 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 a daa 1440 x 900 60 Hz 55 935 59 887 106 500 afa 1600 x 900RB 60 Hz 60 000 60 000 108 000 1680 x 1050 60 Hz 65 290 59 954 146 250 ae as 1920 x 1080 60 Hz 67 500 60 000 148 500 Supported Resolutions for Video Signals CEA 861 Resolution Display ma frequency Clock frequency Ce Dots x lines format KHz Hz MHz vertical 720 1440 x 576i 50 Hz 15 625 50 000 27 000 gt 720 1440 x 480i 60 Hz 15 734 59 940 27 000 ss 720 x 576 50 Hz 31 250 50 000 27 000 720 x 480 60 Hz 31 469 59 940 27 000 ai 1280 x 720 50 Hz 37 500 50 000 74 250 E 1280 x 720 60 Hz 45 000 60 000 74 250 1920 x 10801 50 Hz 28 125 50 000 74 250 E 1920 x 1080i 60 Hz 33 750 60 000 74 250 ap foe 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 60 000 148 500 ap fk 3840 x 2160 24 Hz 54 000 24 000 297 000 E 3840 x 2160 25 Hz 56 250 25 000 297 000 oat eu 3840 x 2160 30 Hz 67 500 30 000 297 000 EE 3840 X 2160 50 Hz 112 500 50 000 594 000 3840 X 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 000 4096 X 2160 50 Hz 112 500 50 000 594 000 4096 X 2160 60 Hz 135 000 60
44. Bluetooth audio device s operating manual e Add New Device Adds a new device to the list of paired devices If Add New Device is set to Off the connection signals from new devices are ignored e Samsung Audio Device List Displays a list of paired Samsung audio devices Select a device to display its menu options You can activate deactivate the audio device or remove it from the list This function is not available on certain models in specific geographical areas This function is only available for Samsung audio devices that support TV SoundConnect TV SoundConnect Surround and Bluetooth headphones can t be used simultaneously amp Before using a Bluetooth device refer to Read Before Using Bluetooth Devices IS Listening to TV sound through a Samsung Multiroom Link compatible speaker MENU 123 gt MENU gt Sound gt Speaker Settings gt Multiroom Link You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound This function is not available on certain models in specific geographical areas amp Re Re Re amp Y Multiroom Link Settings Sets the Samsung Multiroom Link compatible speaker s to one of the following options Surround Select this option when you want to enjoy a surround system using multiple Samsung Multiroom Link compatible speakers in a single space or room SoundBar Surround Select this option when you want to enjoy a
45. DD port We recommend that you use an external hard drive with its own power adapter e Certain digital cameras and audio devices may not be compatible with the TV e f there are multiple USB devices connected to the TV the TV might not be able to recognize some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port e The TV supports the FAT exFAT and NTFS file systems e After sorting files in the Folder view mode the TV can display up to 1000 files per folder If the USB device contains more than 8 000 files and folders however some files and folders might not be accessible e The PTP Picture Transfer Protocol connection mode is available only for digital cameras If you connect a smartphone or tablet to the TV using PTP mode the TV will not recognize it e Be sure to connect a USB or external Hard Drive supporting USB 3 0 to the USB 3 0 port e Certain files depending on how they were encoded may not play on the TV e Certain files are not available depending on the model Compatible storage devices for file transfer Storage device containing media content Target device E Home Network device SugarSync Dropbox USB device SkyDrive mobile device Camera Home Network device Home Network device USB device SugarSync Dropbox SkyDrive USB device Mobile device USB device Supported external subtitles Certain files depending on how they are encoded may not play
46. E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model _ Serial No Contents Quick Guides Using Smart Hub 1 Connecting to the Internet 1 Setting up Smart Hub 1 Using Smart Hub Controlling the TV with Your Voice 2 Setting up Voice Recognition 2 Controlling the TV with your voice Controlling the TV with Your Motion 3 Setting up Motion Control 3 Controlling the TV using motions Using the Samsung Smart Control 4 Operating the TV with the POINTER button 5 Setting up the Samsung Smart Control 5 Pairing the TV to the Samsung Smart Control Improving Your Viewing Experience of Sports Events 6 Activating Soccer Mode Displaying Multiple Screens Connections Connecting an Antenna Connecting to the Internet 9 Establishing a wired Internet connection 10 Establishing a wireless Internet connection Troubleshooting Internet Connectivity Issues 12 Troubleshooting wired Internet connectivity issues 13 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 14 Connecting with an HDMI cable 15 Connecting with a component cable 16 Connecting with a composite A V cable Audio Input and Output Connections 17 Connecting with an HDMI ARC cable 18 Connecting with a digital audio optical cable 18 Connecting with a stereo audio cable Connecting a Computer 19 Connecting through the HDMI
47. ENU gt System gt General gt Boot Logo You can enable or disable the Samsung logo display that appears when the TV starts up og This function is not available when Samsung Instant On is set to On Enabling the TV to boot faster MENU 123 gt MENU gt System gt General gt Samsung Instant On You can set Samsung Instant On to On so that the TV boots up faster When Samsung Instant On is set to On the use history of the apps that you used on the TV may be stored in the TV The Samsung Instant On function works when you turn on the TV while its power cable is still connected after you set Samsung Instant On to On If you disconnect reconnect the power cable and then turn on the TV this function does not work Y Even if the Samsung Instant On function is on the power consumption while the TV is turned off meets the standby power consumption specification presented on the product label Enabling the AV Color System MENU 123 gt MENU gt System gt General gt AV Color System Normally the TV can receive image and sound with good quality when in the mode Auto This mode detects the signal color system automatically In case of some signal reception with color unsatisfactory select the AV Color System mode to PAL M PAL N or NTSC Available only in AV mode Removing screen flickering A This function is not available on all models MENU 123 gt MENU gt System gt General gt Anti Flicker Remove flicker
48. ENU 123 gt MENU gt Network gt Network Status Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name TV Samsung i i o Your TV s menu may differ from the image above depending on the model View the current network and Internet status Changing the name of the TV on a network MENU 123 gt MENU gt Network gt Device Name You can change a name for the TV that will appear on mobile devices and laptop computers 1 Select Device Name from the Network menu 2 Select a name from the list that appears Alternatively select User Input to enter a name manually Troubleshooting Internet Connectivity Issues Troubleshooting wired Internet connectivity issues No network cable found Make sure that the network cable is plugged in If it is connected make sure that the router is turned on If it is on try turning it off and on again IP auto setting failed Do the following or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router and then reset the router 2 Ifthe problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make
49. If the problem persists contact your Internet Service Provider Connecting Video Devices Your TV has a variety of connections for video input from external devices Below is a list of featured connections shown in descending order of picture quality e HDMI e Component e Composite A V Connect a video device to the TV with an HDMI connection for the best picture quality If the device does not have an HDMI connection try a component connection Connecting with an HDMI cable The following types of HDMI cables are recommended e High Speed HDMI Cable e High Speed HDMI Cable with Ethernet Connect the HDMI cable to the HDMI output connection of the video device and the HDMI input connection of the TV as shown in the image below Set Edit Device Type to DVI PC for a computer connected with a HDMI to DVI cable and PC for a computer connected with HDMI cable Also set Edit Device Type to DVI Devices for an A V device with a HDMI to DVI cable Connecting with a component cable rA The connection method varies depending on the model Connect the component cable to the component input connections of the TV and the component output connections of the device as shown in the image below The models without the One Connect Mini The models with the One Connect Mini COMPONENT IN Connecting with a composite A V cable rA The connection method varies depending on the model Connect the AV cable to the input connecti
50. Precautions for voice motion and face recognition Face recognition This product saves thumbnail images of users faces for use during the Face Recognition Login Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID and password Using the TV camera Under some circumstances and under certain legal conditions the use misuse of the TV camera may result in illegal actions There may be obligations under local privacy laws regarding the protection of individuals concerning personal data and on the free movement of such data and possibly other laws including criminal laws regulating camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be used i in locations where cameras are generally prohibited such as bathrooms locker rooms or changing rooms ii in any manner that will result in an invasion of a person s privacy or iii in violation of any applicable laws regulations or statutes When you are no longer using the camera close the lens cover of the camera This prevents any inadvertent or unintentional camera operation Motion Control Motion Control functions through the camera connected to the TV For Motion Control to work you must be within the camera s recognition range The camera s recognition range differs with the ambient light level and other factors Run the Motion Control Environment Test before using Motion Control
51. SSID and WPA key settings Read Before Connecting a Computer Supported Resolutions When you connect your TV to a computer set the computer s video card to one of the standard resolutions listed in the tables below or on the next page The TV will automatically adjust to the resolution you choose Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz Choosing a resolution not included in the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions o For the 6000 series model optimal and recommended resolution is 3840 x 2160 at 30Hz IBM 720 x 400 70 Hz 31 469 70 087 28 322 oe ie 640 x 480 67 Hz 35 000 66 667 30 240 832 x 624 75 Hz 49 726 74 551 57 284 s 1152 x 870 75 Hz 68 681 75 062 100 000 af ie VESA DMT 640 x 480 60 Hz 31 469 59 940 25 175 640 x 480 72 Hz 37 861 72 809 31 500 a de 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 sja 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 r 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 E 1280 x 800 60 Hz 49 702 59 810 83 500 f 12
52. TS Inc All Rights Reserved xX DOLBY DIGITAL PLUS Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Homi The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English Designed with TECHNOLOGY XYMHL Glossary 480i 480p 720p 1080i 1080p Generally refers to the number of effective scanning lines that determines the screen s resolution There are two scanning methods interlaced and progressive Scanning Sequential projection of pixels to form images The higher the number of pixels the clearer and more vivid the images Progressive A sequential scanning method that scans every line one after another Interlaced A staggered scanning method that scans every other line until the end of the screen and then fills in the remaining lines Example If the number of horizontal scan lines is 480i Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Line
53. V s name also appears on the mobile device Select the device from the list to initiate a connection If a connection request is made by the TV a permission message appears on the mobile device and vice versa Allow the connection The TV and mobile device connect For more information refer to Playing multimedia content saved on a computer or mobile device To confirm the mobile devices that allows or denies the connection select MENU 123 gt MENU gt Network gt Multimedia Device Manager When you place the mobile device closer to the TV with Wi Fi Direct activated the connection allowance confirmation window appears on the left bottom of the screen so that you can easily connect it Managing the connection status of previously connected mobile devices 1 Select MENU 123 gt MENU gt Network gt Multimedia Device Manager The TV displays a list of devices that have previously connected to the TV or have tried to connect to the TV and been denied The status of the connection Allow Deny is also displayed Select a device Select connection type or delete the device from the list A This function is only available if the devices have previously connected to the TV or have previously attempted to connect and been denied Connecting a mobile device via Samsung Smart View 2 0 This function is not available on certain models in specific geographical areas When you install and then launch Samsung Smart View
54. ailable network 1 Select Wired 2 Once the network connection has been made you will see a confirmation message If the connection fails try again or connect manually Establishing a wireless Internet connection Vea Em Connecting to a wireless internet network automatically MENU 123 gt MENU gt Network gt Network Settings Make sure that you have the wireless router s SSID name and password settings before attempting to connect 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list the screen returns to the network settings screen 3 If your network is security enabled enter the password using the displayed on screen keyboard If your network is not security enabled the TV will bypass the on screen keyboard and attempt to connect right away Connecting to a wireless internet network with WPS MENU 123 gt MENU gt Network gt Network Settings If your router has a WPS Wi Fi protected setup push button you can use it to connect the TV to the router automatically 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select Stop and then select WPS PBC 3 Press the WPS or PBC button on your wireless router within the next two minutes 4 The TV connects to the network automatically Checking the internet connection status M
55. annels Scanning for available channels MENU 123 gt MENU gt Broadcasting gt Auto Program Automatically scans and indexes all channels received through the TV s antenna input connector Do not use this function if your TV is connected to a cable or satellite box A If the TV has saved channels Auto Program deletes the existing list and then saves the newly scanned channels Selecting the broadcast audio language MENU 123 gt MENU gt Broadcasting gt Audio Options You can select the TV s audio language This is the language you will hear while watching TV if the language is included in the broadcast signal audio language Audio Options functions differently for analog and digital channels To view the current broadcast s audio signal information press the INFO button on the standard remote control Or press the MENU 123 button on the Samsung Smart Control and then select INFO on the On Screen Remote Selecting the Broadcast Audio Language for Digital Broadcasts e Selecting a Language Select Audio Options gt Audio Language and then select a language Digital programs that include the language you selected in their broadcast signal are automatically played using that language If the language you selected is not supported by the broadcast signal the TV will use the default audio language broadcast by the TV station Selecting the Broadcast Audio Language and Other Options for Analog Broadcasts e Listenin
56. ate apps Using the web browser You can surf the Internet on the TV as you would on a PC even while watching a TV program using PIP Select Help to view the information about the Internet web browser A For a more convenient web browsing experience connect a keyboard and mouse to the TV The Web browser page may differ from that on a PC The PIP function in the web browser is not available on models with the Multi Link Screen feature Browsing preferences Configure the browsing settings for your convenience or to meet you needs Select gt Settings e General Hides browser tabs or menu bars automatically after a period of inactivity Also allows you to reset all user settings A Your bookmarks and browsing histories will not be reset e Home Page Sets the homepage when you launch the web browser e Search Engine Searches for information that you requested and then displays a list of web pages that contain the information e Privacy amp Security Prevents access to inappropriate web pages Also allows you to select not to save your browsing history e Blocked pages Blocks or unblocks pages You can manage the list of pages you blocked e Approved pages Limits the browser to only the pages you have approved To use this option you must set a password You can add or remove approved pages e Encoding Gives you the option to set the encoding to Auto or select an encoding method from a list e About Display
57. avorites list appears 2 Highlight a channel from the selected favorites list using the channel up down buttons and then select it The channel changes o A favorites list can be selected only if it contains at least one favorite channel Editing a Favorites List MENU 123 gt MENU gt Broadcasting gt Edit Favorites Using the Edit Favorites screen menu items You can access the following options by selecting Options on the Edit Favorites screen e Select All Deselect All Selects or deselects all channels saved on the TV Copy to Favorites Copies channels from one favorite channels list to another For more information refer to Copying channels from one favorites list to another This option is available only if you have registered one or more channels to at least one favorites list Rename Favorites Rename an existing favorite channels list For more information refer to Renaming a favorites list This option is available only if you have registered one or more channels to at least one favorites list e Antenna Allows you to select Air or Cable e Edit Channel Allows you to manage the channels saved on the TV A For more information refer to Registering Removing and Editing Channels Removing channels from a favorites list Select Edit Favorites Select Change Fav to move to the favorites list that has the channels you want to remove Select the channels and then select Delete Rearrang
58. bility ratings If the Index Table is has an error the Seek Jump function will not work When playing video over a network connection the video may not play smoothly because of data transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right view sequence type 2ES only Supports BD MVC specs only Audio decoders WMA 10 Pro supports up to 5 1 channels Supports up to the M2 profile WMA lossless audio is not supported OCELP and AMR NB WB are not supported Vorbis is supported for up to 5 1 channels Dolby Digital Plus is supported for up to 5 1 channels The DTS LBR codec is only available for MKV MP4 TS containers The supported sample rates are 8 11 025 12 16 22 05 24 32 44 1 and 48 KHz and differ by the codec Read After Installing the TV Picture sizes and input signals The Picture Size setting is applied to the current source The applied Picture Size will remain in eff
59. cals may cause the glasses s exterior to discolor or crack or the labels or instructions to be removed Use only a soft cloth such as superfine fibers or cotton flannels to clean the glasses as the surface or the lenses easily crack Because the glasses can be easily scratched by foreign substances make sure to dust off the cloth before using Do not disassemble or attempt to repair or modify your 3D active glasses by yourself Be careful not to let the temple ends of the 3D active glasses harm your eye Do not sleep with the 3D glasses on You can break the arms Use your hands to put on or remove the 3D glasses For SSG 5100 and SSG 5150 model glasses use only the specified standard batteries When replacing the battery insert the battery so that its polarity is correct Failing to do so may damage the battery or result in fire personal injury or environmental damage caused by liquid leaking from the battery For SSG 5100 and SSG 5150 model glasses keep used batteries out of the reach of children so that they do not accidently swallow it If your child swallows the battery consult your doctor immediately Swallowing the cylindrical button type battery can cause serious damage to your internal organs If this happens contact a doctor immediately Supported Resolutions for 3D Modes o These specifications apply to the 16 9 display ratio only HDMI 3D Mode W L R H T B 1280 x 720p 50 60 1920 x 1080i 50
60. ccer service 59 Configuring the Soccer service screen with your favorite soccer teams 59 Using additional functions Controlling the TV with Your Voice 62 Read before using voice recognition 62 Learning voice recognition basics 63 Using imperative voice recognition 63 Using the voice recognition tutorial Controlling the TV using Motions Motion Control 64 Testing ambient illumination using the TV camera 65 Activating motion control 67 Changing the motion control screen layout Using Face Recognition 69 Registering your face to your samsung account 70 Changing your login method to face recognition 70 Signing in to a Samsung account using face recognition TV Viewing Viewing Digital Broadcast Information at a Glance 71 Using the guide 72 Checking current program info 72 Changing the broadcast signal 72 Checking digital channel signal info and strength Recording Programs 73 Recording programs 74 Using the functions available while recording a program 74 Using the buttons on the remote control while recording a program 74 Managing the schedule recording list 75 Viewing recorded programs 77 Managing recorded files Setting Up a Schedule Viewing 78 Setting up a schedule viewing for a channel 78 Editing a schedule viewing 78 Canceling a schedule viewing Using Timeshift 79 Using the buttons on the remote control while using Timeshift Using the Channel List Registering Removing and Editing Channels 81 R
61. d values for the current input source and picture mode These values remain in effect each time you select the same input source and picture mode The Color and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the current picture settings to other input sources MENU 123 gt MENU gt Picture gt Apply Picture Mode You can apply the picture quality settings to the current source and other input sources All Sources Applies the settings to all external devices connected to the TV Current Source Applies the settings to the current source only Adjusting advanced settings MENU 123 gt MENU gt Picture gt Advanced Settings You can fine tune how images are displayed on the TV screen for the Standard and Movie picture modes A A Advanced Settings is only available when Picture Mode is set to Standard or Movie When the TV is connected to a computer via an HDMI to DIV cable only White Balance and Gamma are available Dynamic Contrast Automatically adjusts the screen contrast for an optimal contrast setting Black Tone Adjusts the black color depth Flesh Tone Darkens or lightens skin tones RGB Only Mode AND Adjusts the red green and blue levels individually Color Space Adjusts the range of colors that can be displayed on the screen Auto Automatically adjusts the color space to match the input signal Native Applies
62. dcast signal and may not be available at all for certain programs Select a current program on another channel and then select View Details to Watch or Record the program Select an upcoming program and then select View Details to set up a Schedule Viewing or Schedule Recording For more information about watching or Schedule Viewing refer to Setting Up a Schedule Viewing o You can only view programs scheduled after the current time For more information on Schedule Recording refer to Recording Programs e Record Starts instant recording for the selected program Checking current program info You can get information about a show that you are watching by pressing the Enter button To view information about start instant recording of or apply the Timeshift function to a current program select it in the Program Info window To view information about upcoming programs use the left or right directional button To set up a Schedule Viewing or Schedule Recording for a program select that program On the standard remote control press the Enter or INFO button To view program info you must first set the TV s clock MENU 123 gt MENU gt System gt Time gt Clock For more information on Schedule Recording refer to Recording Programs g Program information may differ with the type of incoming signal and may not be available at all for certain programs For more information on Schedule Viewing
63. del S Recommendation disclaimer Some of the features recommended by S Recommendation may not be available on all models S Recommendation with voice interaction For recommendations given in response to common speech commands Voice Interaction is limited to the official language of the country of purchase Performance may vary based on content availability the clarity and volume of your voice and ambient noise levels Strong regional accents may not be recognized Certain Samsung Smart TV features may not be available if you do not give your expressed consent to the collection and use of personal information Certain features within S Recommendation require Internet access and may not be available based on service provider language dialect and region Your remote control may differ from the images shown in this manual S Recommendation For content recommendations given to fit your TV viewing preferences Certain Samsung Smart TV features may not be available if you do not give your expressed consent to the collection and use of personal information Certain features within S Recommendation require Internet access and may not be available based on service provider language dialect and region Your remote control may differ from the images shown in this manual Read Before Using Voice Motion or Face Recognition A The Motion Control and Face Recognition are only supported for the 6500 series models or higher
64. ding device refer to Recording Programs For more information about the Timeshift function refer to Using Timeshift When the Soccer Mode is On the Data Service is not available Enabling Soccer Mode MENU 123 gt MENU gt System gt Soccer Mode gt Soccer Mode You can set Soccer Mode to On to optimize the picture and sound modes of the TV automatically for sporting events og Enabling Soccer Mode changes Picture Mode to Stadium and Sound Mode to Stadium and disables some Picture and Sound menus Extracting highlights automatically MENU 123 gt MENU gt System gt Soccer Mode gt Auto Highlights You can set Auto Highlights to On to configure the TV to extract highlights of a sports match automatically However Auto Highlights is not available with these TV operations Switching the input signal using the SOURCE button When 3D mode is active When Audio Description is on Recording two channels simultaneously When you are viewing the content in MY CONTENT When the Screen Mirroring function is running When you are viewing highlights of the current soccer game in the UHD resolution by using the Highlight Player function o The performance of Auto Highlights depends on the characteristics of the transmitted signal It is advisable to use Auto Highlights only while watching a soccer game If you use this function for other sporting events it may display irrelevant picture frames Usi
65. during playback when you play the music through the TV speakers Equalizer Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset Speaker List Displays a list of sound modes and lets you change the mode nd M D a alee Y This function is available only when background music is playing Picture Mode Displays a list of Picture Modes and allows you to change the mode Information Displays detailed information about the current photo Buttons and functions available while viewing videos You can press the Enter button while viewing videos to display available options The options disappear when you press the RETURN button e Pause Play Pauses or plays the video You can use the following functions when the video is paused o With the video paused the TV does not play audio Step Allows you to step through the paused video one frame at a time by pressing the H button Slow Motion Allows you to play the video in slow playback speed 1 8 1 4 1 2 by pressing the gt gt button e Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the gt button e Previous Next Plays the previous or next video Press the 44 button twice to play the previous video Press the 14
66. e have been saved e Options Function Picture Size Caption Picture Mode Sound Mode Speaker List Multi Track Sound Information Description Changes the size of the screen The supported picture sizes differ by video Turns the subtitles on or off Displays a list of Picture modes and lets you change the mode Displays a list of Sound modes and lets you change the mode Gives you a choice of speakers to play the audio through Displays a list of languages and lets you select the audio language that will be used when you play videos This function is only available with files that support multi track sound Displays detailed information about the current file Managing recorded files gt Featured gt MY CONTENT Select a USB device containing recordings A list of recordings appears Using the functions for the saved file list e Filter By Displays only files that match the selected filter e Sort By Sorts files according to the selected viewing mode This function is unavailable if Filter is set to All e Play Selected Plays the selected files Select files from the file list and then select Play If the viewing mode is set to Folder view you can only select files in the same folder To add files contained in other folders to the playlist change the viewing mode This function is unavailable if Filter is set to All e Delete Deletes the selected files except for locked files This function is u
67. e terminated if your index finger is not fully extended or you move it to fast Using the motion control tutorial MENU 123 gt MENU gt Support gt Motion Control Tutorial You can learn the basics of using motion control Learning motion control basics The following actions are available e Moving the pointer Move your hand to move the pointer accordingly e Selecting an item Fold down and raise your index finger to select items You can select a TV menu or run a function Keeping your index finger lowered is like holding down a remote control button e Returning to the previous menu Make a circle with your hand in the counterclockwise direction to return to the previous menu e Displaying the context sensitive menu Viewing broadcast information 1s Fold your index finger down for 1 second and then raise it This action displays the context sensitive menu While viewing broadcasts fold down your index finger for 1 second and then raise it at any blank point on the screen You can view the broadcast information saved automatically for all channels Showing and hiding the animated motion guide MENU 123 gt MENU gt System gt Motion Control gt Animated Motion Guide You can display an animated guide when motion control is activated When you run an app using motion control for the first time the animated guide appears Adjusting pointer speed MENU 123 gt MENU gt System gt Motion Control
68. e that some HDMI cables may not support Anynet HDMI CEC The TV remote control may not work under certain circumstances If this occurs select the Anynet device again Anynet HDMI CEC works only with external devices that support HDMI CEC and only when those devices are either in standby mode or turned on Anynet HDMI CEC can control up to 12 compatible external devices up to 3 of the same type except for home theaters Anynet HDMI CEC can control only one home theater system To listen to 5 1 channel audio from an external device connect the device to the TV via an HDMI cable and connect the home theater system directly to the TV s digital audio output connector Updating the TV s Software MENU 123 gt MENU gt Support gt Software Update You can view your TV s software version and update it if necessary Updating the TV s software to the latest version MENU 123 gt MENU gt Support gt Software Update gt Update now You can update your TV s software by downloading the update from the Internet directly to your TV or copying the update from a USB device that contains it to your TV e P P A Y This function requires an Internet connection Save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package A DO NOT turn off the TV s power until the update is complete The TV will turn off and on automatically after completing the s
69. e this feature the TV must be connected to the Internet A The genre categories at the top of the screen may differ with the model and geographical area Managing games with the pop up Options menu Move the focus to a game and then press and hold the Enter button An option menu appears displaying some or all of the following options e Download Remove e View Details e Update A The pop up menu may differ with the app you selected Viewing the Detailed Information screen Move the focus to a game and then press the Enter button You can also select the View Details function See above Installing and running a game Installing games Select a game to install and then press and hold the Enter button Select Download in the context sensitive window or install the game from the detailed game information screen e To get the information about the game controllers that are compatible with the downloaded game select GAMES gt Options gt Game Controller Guide Alternatively select on the game s detailed information screen When the TV s internal memory is insufficient you can install a game on a USB device You can play a game installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected during game playing the game is terminated You cannot play a game installed on a USB device on a PC or another TV Launching an installed game To run a game you need to sig
70. ecause the TV may take too long to recognize the device Turning off the TV using the off timer MENU 123 gt MENU gt System gt Time gt Off Timer You can set Off Timer to turn off the TV automatically at a specified time You can set up three separate configurations Off Timer 1 2 and 3 Off Timer is only available when Clock has already been set e Setup Sets days of the week that the TV is turned off automatically If you select Manual you can select each specific day e Time Sets the time for the TV to turn off automatically Using the Screen Burn Protection and Energy Saving Functions Preventing screen burn MENU 123 gt MENU gt System gt Auto Protection Time You can use the Screen Burn Protection function to protect the screen Still images can leave burned in after images if left on the screen for a long period of time Select a time setting from the list If a still image is shown on the screen for longer than the time that you selected the TV automatically activates the Screen Burn Protection function Reducing the energy consumption of the TV MENU 123 gt MENU gt System gt Eco Solution You can adjust the brightness level of the TV and prevent overheating to reduce overall power consumption e Energy Saving Allows you to select a brightness setting from the list to reduce the TV s power consumption e Eco Sensor Automatically adjusts the brightness level of the TV according to the ambien
71. ect whenever you select that source unless you change it A The Picture Size function is not available for images displayed in the 3840 x 2160p resolution because the 3840 x 2160p screen size is fixed and cannot be changed Input signal Component 16 9 Zoom Component 1080i 1080p 16 9 Zoom Digital channel 720p 1080i 1080p 16 9 Zoom Digital channel 3840 x 2160p 16 9 Zoom Digital channel 4096 x 2160p 16 9 Zoom HDMI 720p 16 9 Zoom HDMI 1080i 1080p 16 9 Zoom HDMI 3840 x 2160p 16 9 Zoom HDMI 4096 x 2160p 16 9 Zoom Installing an anti theft lock Custom Custom Custom Custom Custom Custom Custom Custom Custom Picture size 4 3 4 3 4 3 4 3 4 3 An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a R icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry and then thread it through the TV s lock slot The lock is sold separately The method of using an anti theft lock may differ for each TV model Refer to the lock s user manual for more information This function is only available on certain models in specific geographical areas Read before setting up a wireless Internet connection Precautions for wireless Internet e This TV supports the IEEE 802 11 a b g n ac communication protocols Samsung recommends using IEEE 8
72. eduction prevents this blurring effect If you see a message saying that the Data Service is about to terminate because of Auto Protection Time press any button This will keep the Data Service running The Schedule Recording Timeshift Function Isn t Working The problem Schedule Recording cannot be used Try this Check if there is a USB device connected to the TV Recording will automatically stop if the signal becomes too weak The Timeshift function will not work if there isn t enough storage space on the USB device Anynet HDMI CEC Isn t Working The problem Anynet does not work want to start Anynett want to exit Anynet The message Connecting to Anynet device or Disconnecting from Anynet device appears on the screen The Anynet device won t play The connected device is not displayed The TV audio is not being played through the receiver Try this Confirm that the device is an Anynet device The Anynet system supports Anynet devices only Check if the power cord of the Anynet device is properly connected Check the cable connections of the Anynet device Go to System and see if Anynet HDMI CEC has been set to On Check whether the TV remote control is in TV mode Check whether the remote control is Anynet compatible Anynet may not function when some other functions are active including Channel Search Smart Hub Plug amp Play etc If you have disc
73. egistering and removing channels 82 Editing registered channels 82 Using Program Rating Lock Creating a Personal Favorites List 83 Registering channels as favorites 83 Viewing and selecting channels on Favorites lists only Editing a Favorites List 84 Using the Edit Favorites screen menu items Making Sports Programs More Realistic with Soccer Mode 86 Enabling Soccer Mode 86 Extracting highlights automatically 87 Using the functions available while watching sports in soccer mode 88 Viewing a game recorded in soccer mode TV Viewing Support Functions 89 Showing captions 90 Scanning for available channels 90 Selecting the broadcast audio language 91 Fine tuning analog broadcasts 91 Color System Picture and Sound Adjusting the Picture Quality 92 Choosing a picture mode 93 Adjusting the picture quality 94 Adjusting advanced settings 95 Adjusting picture options Viewing in 3D 97 Starting 3D 99 Adjusting 3D effects Picture Support Functions 100 Viewing a picture in picture PIP 101 Changing the picture size and position 102 Listening to audio only Picture Off 102 Resetting the picture mode settings Adjusting the Sound Quality 103 Choosing a sound mode 104 Applying sound effects Using the Sound Support Functions 105 Selecting speakers 105 Listening to TV sound through a Samsung Bluetooth audio device 106 Listening to the TV through Bluetooth devices 106 Configuring additional functions 107 L
74. epth so that the TV provides immersive sound that matches the pop up effect of the 3D video that you are viewing Y This function is only available on certain models in specific geographical areas This function is only available in 3D mode Resetting all sound settings MENU 123 gt MENU gt Sound gt Reset Sound Resets all sound settings to the factory defaults Setting the Time and Using the Timer Setting the current time MENU 123 gt MENU gt System gt Time gt Clock You can set the clock manually or automatically To view the time after the clock is set Press the MENU 123 button and select INFO On the standard remote control press the INFO button A The clock must be reset every time the power is disconnected Setting the clock using digital broadcast info MENU 123 gt MENU gt System gt Time gt Clock gt Clock Mode You can have the TV automatically download time information from a digital channel and set the current time To activate this function set Clock Mode to Auto If the TV is connected to a cable box through HDMI or Component connectors you must set the current time manually This function works only when the TV s antenna jack is connected to either an antenna or a cable output and is receiving digital broadcasts o The accuracy of the time information received may differ with the channel and signal If the clock is wrong in auto mode IMENU 123 gt MENU gt System gt
75. er The browsing screen may differ from the one on your computer The web browser is not compatible with Java applications You can download the supported types of files such as videos mp3 files and images but you cannot download files that are not supported by the TV If you attempt to download an unsupported file you will receive an error message instead The web browser may not be able to access certain websites The TV does not support playback of flash videos E commerce for online purchases is not supported With websites that have scrollable windows scrolling a window can result in corrupted characters ActiveX is not supported Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on screen display may be delayed while a webpage is loading Loading a webpage may be delayed or suspended completely with certain operating systems The copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and color selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently differs with the search conditions and the TV model T
76. er List Description Displays the menu on the screen Runs the Voice Recognition function For more information refer to Read Before Playing Photo Video or Music Files Displays the Guide screen Displays information about the current program or content Launches the Channel List Splits the TV screen and allows you to use multiple functions such as watching TV surfing the web and playing a video at the same time For more information refer to Viewing Multiple Screens or Features with Multi Link Screen Turns the Soccer Mode on or off For more information refer to the Making Sports Programs More Realistic with Soccer Mode section Displays related information about the current program This function is only available on certain models in specific geographical areas Opens the e Manual Changes the picture size Changes the picture mode Allows you to select the speakers that will play the TV s audio Button MTS Data Service Caption 3D Sleep Timer Tools Source Power AE Move Number Pad to the Right Move Number Pad to the Left Description Allows you to change the broadcast audio to stereo mono or SAP Second Audio Program for analog channels Allows the user to use information text still images graphics documents software etc transmitted via broadcast media Select this button to bring up the Accessibility Shortcuts panel Select the options to turn
77. ernal device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the signal information A low signal level may cause sound distortions Run Sound Test MENU 123 gt MENU gt Support gt Self Diagnosis gt Sound Test Can t See 3D Images Clearly Testing 3D picture quality MENU 123 gt MENU gt Support gt Self Diagnosis gt 3D Picture Test If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Center for assistance The problem The 3D glasses are not working correctly can t see 3D images clearly The batteries in the 3D glasses are discharged Try this Make sure the glasses are powered on The 3D feature may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses T
78. essions altogether Viewing recorded programs 3 gt Featured gt MY CONTENT 1 2 Select a USB recording device The CONTENTS folder appears Select a recorded program file from the CONTENTS folder to play the selected file Using the functions available while playing a recording Press the Enter button The following buttons appear To hide the buttons press the RETURN button A Buttons that appear are different depending on the file being played Pause Play Pauses the recorded program file or resumes playing the file if paused When the video is paused you can use the following functions However no audio is heard while the video is paused Step Select the If button to scan through a video one frame at a time Slow Motion Select the gt gt button to play the video back at 1 2 the normal speed A The buttons that appear differ with the file being played Rewind Fast forward Speeds up rewind fast forward to its maximum speed in 3 steps To restore normal playback speed press the gt button Previous Next To restart the current video from the beginning select the I44 button once To play the next recorded program file select the gt gt button Repeat Plays the current file repeatedly or all files in the same folder repeatedly e Highlight Player Displays highlights of the current recording A This function is only available when highlights of a program which was recorded in Soccer Mod
79. g Hiding the Samsung logo while booting Enabling the TV to boot faster Enabling the AV Color System Removing screen flickering Registering the TV as a DivX certified device watching for pay DivX movies Restoring the TV to the factory settings Using the TV as a display model for retail stores Running Data Service Automatically 123 Using Data Service Troubleshooting Getting Support 124 Getting support through Remote Management 125 Finding the contact information for service There Is a Problem with the Picture 126 Testing the picture Can t Hear the Sound Clearly 128 Testing the sound Can t See 3D Images Clearly 129 Testing 3D picture quality There Is a Problem with the Broadcast My Computer Won t Connect Can t Connect to the Internet Data Service The Schedule Recording Timeshift Function Isn t Working Anynett HDMI CEC Isn t Working Have Trouble Launching Using Apps My File Won t Play Want to Reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 136 Before using the recording and schedule recording functions 137 Before using the timeshift function Read Before Using 3D Mode 138 3D precautions 141 Supported Resolutions for 3D Modes Supported Resolutions for each of UHD Input Signals 143 If HDMI UHD Color is set to Off 143 If HDMI UHD Color is set to On S Recommendation disclaimer 144 S Recommendation with voice interaction
80. g to Multi Track Sound Select Audio Options gt Multi Track Sound Configure the audio for the current broadcast Multi Track Sound can be set to mono or stereo depending on the broadcast signal or program This option is automatically set to mono if the broadcast signal or program does not support stereo Select Program to see if the program you are watching is being transmitted with a track containing a simultaneous translation into a language you want If it is select the track to listen to the translation Fine tuning analog broadcasts MENU 123 gt MENU gt Broadcasting gt Channel Settings gt Fine Tune When analog pictures become shaky and full of noise fine tune the signal to clear up the picture This function is only available for analog broadcasts Color System MENU 123 gt MENU gt Broadcasting gt Channel Settings gt Color System A This function is only available for analog broadcasts Normally the TV can receive image and sound with good quality when in the mode auto This mode detects the signal color system automatically In case of some signal reception with color unsatisfactory select the Color System mode to PAL M PAL N or NTSC Adjusting the Picture Quality Choosing a picture mode MENU 123 gt MENU gt Picture gt Picture Mode You can select the picture mode that provides the best viewing experience Dynamic Makes the picture clearer when the ambient lighting is so bright that it makes
81. geographical areas Viewing in 3D MENU 123 gt MENU gt Picture gt 3D You can view 3D media content and broadcasts To view 3D content you need to wear current Samsung 3D Active Glasses IR type Samsung 3D Active Glasses and third party 3D glasses are not supported This function is only available on certain models in specific geographical areas amp Before viewing 3D content carefully read the health and safety information concerning 3D viewing For more information refer to 3D precautions gt Whether 3D video is displayed in true HD is usually determined by the quality and format of the video Starting 3D MENU 123 gt MENU gt Picture gt 3D Put on and then turn on the Samsung 3D glasses and then select a 3D Mode Note that the 3D modes that are available at any given time depend on the format of the 3D content you are watching b Off Deactivates 3D viewing I Normal Converts normal images to 3D images e LR Splits a single image into left and right overlapping images to create the 3D effect HT Splits a single image into top and bottom overlapping images to create the 3D effect The supported resolutions vary for each mode For more information refer to Supported Resolutions for 3D Modes The ideal viewing distance is three times the height of the screen or more 3D images may not appear if you do not adhere to the recommended viewing angle or distance The 3D function
82. gt Pointer Speed Select a pointer and adjust its speed Changing the motion control screen layout Showing the motion control screens while viewing a broadcast S Direction Control Mode Motion Pointing Mode e Direction Control Mode If you run Motion Control for the first time by raising you hand while viewing a broadcast the Direction Control Mode screen appears The screen contains the Direction Control icon e Motion Pointing Mode Move to the center of the Direction Control icon with your index finger and then fold down your index finger The four icons allowing you to run the main functions of your TV appear To switch to the Direction Control Mode screen move your hand out of the screen and then raise your index finger at the screen Icon Description Select and to adjust the volume Select AA and WY to change the current channel Select the point at the center of this icon to change to the Motion Pointing Mode screen Displays the On Screen Remote Displays the channel list or information about the current program Launches Smart Hub Allows you to adjust the volume or select the speakers to use Showing the Direction Control icon while not viewing a broadcast To display the Direction Control icon while not viewing a broadcast move to the center of the top side of the screen and then fold down you index finger After the Direction Control icon appears move the focus to the or and
83. he Samsung Smart Control A The Samsung Smart Control may not be provided with specific model and country Operating the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to select an item on the screen Operating the TV with the directional buttons and the Enter button Press the directional buttons up down left and right to move the pointer focus or cursor in the direction you want or change a setting shown on the focused item Press the Enter button to select an item or run a focused item Press and hold the Enter button to view the channel list while watching the TV To adjust the pointer speed select MENU 123 gt MENU gt System gt Smart Control Settings gt Motion Sensitivity Touse the POINTER button and the movement of the Samsung Smart Control to operate your TV Voice Guide must be set to Off To view a tutorial that shows how to use the POINTER button select MENU 123 gt MENU gt Support gt Smart Control Tutorial Displaying and using the On Screen Remote You can display and use the On Screen Remote on the TV s screen by pressing MENU 123 button on the Samsung Smart Control Button Menu Voice Recognition Guide Info Channel List Multi Link Screen Soccer Mode EXTRA e Manual Picture Size Picture Mode Speak
84. he TV logs in to Smart Hub automatically If the TV recognizes two or more registered faces a list of corresponding accounts appears Select the appropriate account If the TV detects an unregistered face it displays Unregistered on the screen Viewing Digital Broadcast Information at a Glance Using the guide MENU 123 gt MENU gt Broadcasting gt Guide You can check the program schedules and set up a Schedule Viewing from the Guide You can move through the Guide in 2 hour jumps in either direction by pressing the 44 or gt gt button You can only view programs scheduled after the current time A The information in the Guide is for digital channels only Analog channels are not supported To view the Guide you must first set the TV s clock MENU 123 gt MENU gt System gt Time gt Clock To access the Guide functions after launching the Guide press and hold the Enter button on the remote control A pop up window listing the following functions appears e Channel Filter If you select Channel Filter you can change the channels displayed in the channel lists e Schedule Manager Displays the Schedule Manager For information about the Schedule Manager refer to Setting Up a Schedule Viewing e Edit Favorite Channels Allows you to set a channel that you select in the Guide as a favorite e View details Displays detailed information about a selected program The program information may differ with the broa
85. he ideal viewing distance is three times or more the height of the screen We also recommend watching 3D content with your eyes level with the screen Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened This function is only available on certain models in specific geographical areas A To test 3D picture quality you must be wearing 3D glasses and the glasses and the TV must be paired There Is a Problem with the Broadcast The problem The TV is not receiving all channels There are no captions with digital channels The picture is distorted Try this e Confirm that the coaxial cable is securely connected to the TV e Run Setup MENU 123 gt MENU gt System gt Setup or Auto Program MENU 123 gt MENU gt Broadcasting gt Auto Program e If you are using an antenna verify it is positioned correctly and all the connections are secure Go to Caption MENU 123 gt MENU gt System gt Accessibility gt Caption and change the Caption Mode Some channels may not have caption data The compression of the video content may cause picture distortions This is especially true with fast moving pictures from sports programs and action movies A weak signal can cause picture distortions This is not a problem with the TV My Computer Won t Connect The problem The Mode Not Supported message appears The video is OK but there is no aud
86. he web browsing speed will differ with the network environment Embedded videos can play at the same time the PIP picture in picture function is operating The web browser supports mp3 audio files only If the Clock MENU 123 gt MENU gt System gt Time gt Clock has not been set the browsing history will not be saved The browsing history is saved from latest to oldest with the oldest entries being overwritten first Depending on the types of video audio codecs supported it might not be possible to play certain video and audio files while playing Flash content Video sources from PC optimized streaming service providers may not play properly on our proprietary web browser Using the on screen QWERTY keyboard automatically disables PIP except when you are entering a URL Read Before Playing Photo Video or Music Files Limitations on use of photo video and music files e The TV supports MSC Mass Storage Class USB devices only MSC is a class designation for mass storage devices Types of MSC devices include external hard drives flash card readers and digital cameras USB hubs are not supported These kinds of devices must be connected directly to the TV s USB port The TV may not be able to recognize the USB device or read the files on the device if it is connected to the TV via a USB extension cable Do not disconnect the USB device while transferring files e When connecting an external hard drive use the USB H
87. icture menu and then adjust the Picture Mode Brightness Sharpness and Color settings See if Energy Saving MENU 123 gt MENU gt System gt Eco Solution gt Energy Saving has been enabled Try resetting the picture Picture gt Picture Reset Change Picture Size to 16 9 If you are using AV composite input connect the video cable yellow to the One Connect s green component jack A If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Center for assistance Ne connections CS Ne If the test picture is displayed properly there may be a problem with an external device Please check the If the problem persists check the signal strength or refer to the external device s user manual Can t Hear the Sound Clearly Testing the sound MENU 123 gt MENU gt Support gt Self Diagnosis gt Sound Test AND If the TV plays the Sound Test melody without distortion there may be a problem with an external device or the broadcast signal s strength The problem There is no sound or the sound is too low at maximum volume The picture is good but there is no sound The speakers are making an odd sound Try this Check the volume control of the device cable or satellite box DVD Blu ray etc connected to your TV Set MENU 123 gt MENU gt Sound gt Speaker Settings gt Speaker Select to TV Speaker If you are using an ext
88. ightness Sharpness Color and Tint G R settings If you notice ghosting or blurring on the screen use the Auto Motion Plus function MENU 123 gt MENU gt Picture gt Picture Options gt Auto Motion Plus to resolve the issue If your Samsung TV appears to turn off by itself try disabling some of the TV s energy efficiency functions See if Sleep Timer MENU 123 gt MENU gt System gt Time gt Sleep Timer has been enabled The Sleep Timer automatically turns the TV off after a specified period of time If the Sleep Timer has not been enabled see if No Signal Power Off MENU 123 gt MENU gt System gt Eco Solution gt No Signal Power Off or Auto Power Off MENU 123 gt MENU gt System gt Eco Solution gt Auto Power Off has been enabled and disable them When the TV is turned on the remote control receiver flashes 5 times before the screen turns on If you are having problems powering on your Samsung television there are a number of things to check before calling the service department Confirm that the TV s power cord is connected correctly at both ends and that the remote control is operating normally Make sure that the antenna cable or cable TV cable is firmly connected If you have a cable or satellite box confirm that it is plugged in and turned on The problem Unable to find a Channel The TV image does not look as good as it did in the store The picture is distorted The color is wr
89. ime the TV is turned off There is an intermittent loss of audio or video There are small particles on the TV s bezel Try this Watching TV for an extended period of time causes the panel to generate heat The heat from the panel is dissipated through internal vents running along the top of the TV The bottom however may feel hot to the touch after extended use Children watching TV need constant adult supervision to prevent them from touching the TV This heat however is not a defect and does not affect the TV s functionality HD channels will have black bars on either side of the screen when displaying upscaled SD 4 3 content Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly You cannot select the Caption menu if you have selected a source connected to the TV via HDMI or Component To view captions turn on the external device s caption function This smell is normal and will dissipate over time Verify that the current channel is a digital channel The Signal Information is only available for digital channels Remove the base stand from the TV and reassemble it Broadcasting is o
90. in the Recent group select A that appears above the item The following icons are available On the standard remote control press the AN button Deletes the item Although you remove an item from the Recent group it is not removed from your TV e Pin the item to the first position To unpin the item select again Runs the item in a multiple screen with the Multi Link Screen function MENU 123 gt MENU gt Picture gt Open Multi Link Screen o This icon may not be displayed depending on the item Launching Smart Hub automatically MENU 123 gt MENU gt Smart Hub gt Auto Start Settings gt Smart Hub You can start Smart Hub automatically when you turn on the TV Testing Smart Hub connections MENU 123 gt MENU gt Support gt Self Diagnosis gt Smart Hub Connection Test If Smart Hub is not working select Smart Hub Connection Test The Connection Test diagnoses the problem by checking the Internet connection your ISP the Samsung server and the Apps service Using the Smart Hub tutorial MENU 123 gt MENU gt Support gt Smart Hub Tutorial You can learn the basics of using Smart Hub and the Smart Hub service in detail Resetting Smart Hub MENU 123 gt MENU gt Smart Hub gt Reset Smart Hub You can remove the Samsung accounts saved in the TV and everything linked to them including apps Some of the Smart Hub services are for pay services To use a for pay service you must ha
91. ing To view the TV in 3D mode exit those applications Picture Support Functions Viewing a picture in picture PIP MENU 123 gt MENU gt Picture gt PIP While viewing video from an external device such as a Blu ray player on the main screen you can view a TV broadcast in a picture in picture PIP window e PIP Activates deactivates PIP e Antenna Selects the input source for the PIP window e Channel Selects the PIP channel e Size Sets the PIP window size e Position Sets the PIP window position e Select Sound Selects the audio source To adjust the connected audio device s volume you must use the Sound Share function or connect the audio source to the TV s HDMI ARC port PIP cannot be used while Smart Hub or 3D is active Gg Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available under the following conditions 1 The main screen s source is a Component or HDMI connection 2 The input resolution is less than FHD Full HD The PIP window supports digital channels only and does not support UHD channels Changing the picture size and position Changing the picture size MENU 123 gt MENU gt Picture gt Picture Size gt Picture Size You can change the size of the picture displayed on the TV screen amp IS 16 9 Sets the picture size to the 16 9 wide screen format Zoom Magnifies 16 9 pictures ve
92. ing a favorites list Select Edit Favorites Select Change Fav to move to the favorites list that has the channels you want to rearrange Select the channels and then select Change Order The Change Order highlight appears Press the up down arrow buttons to indicate the new location for the channels Press the Enter button to set the channels into their new location Renaming a favorites list Select Edit Favorites gt Options gt Rename Favorites Select the favorites list you want to rename Enter a new name using the on screen keyboard that appears and then select Done Select OK Copying channels from one favorites list to another Select Edit Favorites Select Change Fav to move to the source favorites list and then select the channels to copy Select Options gt Copy to Favorites Select the destination favorites list and then select OK Select OK again A Copy to Favorites is only available if there are channels in at least one favorites list Making Sports Programs More Realistic with Soccer Mode MENU 123 gt MENU gt System gt Soccer Mode You can use Soccer Mode to get optimal picture and sound settings for sports events making them appear and sound as if you are there In addition if a recording device is connected to the TV when you are using Soccer Mode you can view highlights extracted from the recorded sports game automatically or manually For more information about recording a program and using a recor
93. ing by adjusting camera power line frequency Registering the TV as a DivX certified device watching for pay DivX movies MENU 123 gt MENU gt System gt DivX Video On Demand You can watch DivX DRM protected movies on the TV only if it is registered as a DivX certified device Digital Rights Management DRM functions as a technical security mechanism to protect the content provider s copyright You can watch recorded movies or free DivX movies without registration amp Visit the DivX website http www divx com and log in to your user account before registering the TV as a DivX certified device If you do not have an account create one Restoring the TV to the factory settings MENU 123 gt MENU gt Support gt Self Diagnosis gt Reset GUE You can restore all TV settings excluding the Internet and network settings to the factory defaults 1 Select Reset The security PIN entry window appears 2 Enter the security PIN and then select Yes All settings are then reset The TV turns off and on again automatically and displays the Setup screen o For more information on Setup refer to the user manual that came with the TV Using the TV as a display model for retail stores MENU 123 gt MENU gt Support gt Use Mode You can turn the TV into a display model for retail environments by setting Use Mode to Store Demo For all other uses select Home Use With Store Demo some functions are disab
94. io Try this Set your PC s output resolution so it matches a resolution supported by the TV If you are using an HDMI connection check the audio output setting on your PC If you are using an HDMI to DVI cable a separate audio cable is required Can t Connect to the Internet The problem The wireless network connection failed The software update over the Internet has failed Data Service There is something wrong with the TV Why am getting on screen messages when haven t selected the Data Service option How do hide Data Service messages How do use the Data Service Try this Confirm your wireless modem router is on and connected to the Internet Check the network connection status MENU 123 gt MENU gt Network gt Network Status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version Try this If Auto Run Data Service is set to On messages will automatically appear on the screen when you watch a broadcast that supports the Data Service If the broadcast doesn t support the Data Service no messages will appear on the screen If you do not wish to receive Data Service messages disable Auto Run Data Service Press the EXIT button to hide the messages If you do not wish to receive Data Service messages disable Auto Run Data Service Enabling the Auto Run Data Service option automatically displays me
95. ireless router Wi Fi Direct e Connect a mobile device via Samsung Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual A Connecting the MHL to HDMI cable automatically switches Picture Size to Fit to Screen This setting will not change automatically if you are using an HDMI adapter In this case change the settings manually in the menu Connect the MHL to HDMI cable to the HDMI MHL input connection of the TV and the mobile device s USB port as shown in the image below Using Screen Mirroring MENU 123 gt MENU gt Network gt Screen Mirroring You can wirelessly connect a mirroring enabled mobile device to the TV and play the video and audio files stored on the device on the TV Mirroring refers to the function that plays the video and audio files located on a mobile device on a TV and on the mobile device simultaneously Connecting via a mobile device 7 Launch the Screen Mirroring function on your mobile device The mobile device searches for available devices to connect to 2 Select the TV from the list The TV automatically allows the connection and the device connects Select Allow to
96. istening to 3D audio in 3D mode 107 Specifying the TV s installation type 107 Resetting all sound settings System and Support Setting the Time and Using the Timer 109 Setting the current time 110 Using the timers Using the Screen Burn Protection and Energy Saving Functions 112 Preventing screen burn 112 Reducing the energy consumption of the TV Using Anynet HDMI CEC 113 Setting up Anynet HDMI CEC 113 Using Anynet HDMI CEC Updating the TV s Software 115 Updating the TV s software to the latest version 115 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 116 117 Checking the TV and connected storage for malicious code Configuring additional functions Using Other Functions 118 118 119 119 119 119 119 120 120 120 120 121 121 121 121 121 121 122 122 122 122 Running the accessibility functions quickly Enabling voice guides for the visually impaired White text on black background high contrast Adjusting the menu transparency Enlarging the font for the visually impaired Learning about the remote control for the visually impaired Listening to the TV through Bluetooth devices for the hearing impaired Changing the menu language Setting up a password Checking Notifications Enabling game mode Richer colors and superior picture quality BD Wise Enabling Disabling sound feedback Locking Unlocking the Control Stick Showin
97. ity menu functions MENU 123 gt MENU gt System gt Accessibility Displays numeric buttons content control button and other function buttons on the screen so that you can run a function conveniently Press and hold this button to run the Voice Recognition function For more information refer to Displaying and using the On Screen Remote Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Press the POINTER button to select or run a focused item For more information refer to Operating the TV with the POINTER button Moves the focus and changes the values seen on the TV s menu Selects or runs a focused item Press and hold this button to launch Guide while you are watching the TV Returns to the previous menu or channel Press and hold to exit the currently running function on the TV s screen Launches Smart Hub applications Controls the content when playing movies or music or viewing pictures Displays related information about the current program Displays and selects the available video sources The images of the Samsung Smart Control may differ depending on the model Use the Samsung Smart Control at a distance of less than 6m The usable distance may differ with the wireless environmental conditions amp The buttons and functions of the Samsung Smart Control may differ by model Using t
98. lasses do not function immediately after you put them on when the TV is in 3D mode take them off and then put them back on A Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D VIEWING READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION Adults should frequently check on children who are using the 3D function If there are any complaints of tired eyes headaches dizziness or nausea stop the child from viewing the 3D TV and ensure that they rest Do not use the 3D glasses for other purposes such as general wear sunglasses protective goggles etc Some viewers may experience discomfort such as dizziness nausea and headaches while viewing 3D TV If you experience any of these symptoms stop viewing the 3D TV remove the 3D glasses and rest for awhile Watching 3D pictures for an extended period of time may cause eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses and rest for awhile Do not use the 3D function or 3D glasses while walking or moving around Using the 3D function or 3D Active Glasses while moving around may result in injury from running into objects tripping and or falling Do not sleep with the 3D glasses on You can damage or break the temples The temples on your 3D glasses are not foldable Forcing the temples to fold will damage the 3D glasses With SSG 3570 model glasses do not shake your 3D glasses repeatedly Shaking the glasses will powe
99. le between languages and lets you select a key Controlling the TV with a Mouse MENU 123 gt MENU gt System gt Device Manager gt Mouse Settings A Certain models are not compatible with USB HID class mice Connecting a mouse Connecting a USB mouse Plug the mouse cable into the One Connect s USB port Connecting a Bluetooth mouse This function is not available on certain models in specific geographical areas Place the Bluetooth mouse in standby status MENU 123 gt MENU gt System gt Device Manager gt Mouse Settings gt Add Bluetooth Mouse wo N gt B Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse to the TV Using a mouse You can use a pointer to control the TV in the same way you use a pointer on a computer e Selecting and running an item Left click the mouse e Scrolling the TV menu or screen Scroll the mouse wheel up or down e Exiting the TV menu or feature Place the pointer in any blank point on the screen and then left click the mouse Changing mouse buttons and pointer speed MENU 123 gt MENU gt System gt Device Manager gt Mouse Settings gt Mouse Options A e Primary Button Select which button left or right to use when selecting and running items e Pointer Speed Adjust the movement speed of the pointer Connecting a Bluetooth Gamepad MENU 123 gt MENU gt System gt Device Manager gt Blue
100. led and the TV automatically resets itself after a preset amount of time Running Data Service Automatically Y This function is only available in specific geographical areas MENU 123 gt MENU gt Broadcasting gt Channel Settings gt Auto Run Data Service Sets whether or not to automatically run data service Auto Run Data Service automatically runs data service without user intervention A 7 If any other secondary function is under way Auto Run Data Service may not work Using Data Service 1 If Auto Run Data Service is On The data service will automatically run with loading banner 2 Select OK The data service screen will be displayed 3 Select a desired option by using your remote on the data service screen The selected service will be started 4 If you select EXIT using your remote data service will be closed if any other secondary function is under way Auto Run Data Service may not work Provided data service information may vary depending on broadcast Main Data Service buttons and their functions NVM Moves the Data Service menu up down left and right e OK Runs a selected item e EXIT Stops a running Data Service o Operations may differ depending on the service provider Getting Support Getting support through Remote Management MENU 123 gt MENU gt Support gt Remote Management You can use this feature to let Samsung Electronics diagnose your TV remotely when you need as
101. luetooth Headphones o On the Samsung Smart Control press the MENU 123 button and then select Speaker List to set the speaker of each screen Read before using Multi Link Screen Before using Multi Link Screen make sure the TV is connected to the Internet Y Before using Smart Hub with Multi Link Screen make sure to finish configuring Smart Hub UHD contents and channels cannot be viewed simultaneously Certain TV features and apps may not be supported by Multi Link Screen If this is the case exit from Multi Link Screen and then use the feature You can hear the selected audio while you are using the Multi Link Screen and you can hear the other screen s audio through the Bluetooth devices Smart Hub or MENU 123 gt MENU gt Smart Hub gt Open Smart Hub AND FEATURED Ch GA OL Ka Tube me VIMEO vurr O Oo GAMES Search YouTube Tuneln Vimeo YuppTV MecuWeat MY CONI APPS A The image may differ with the specific model and area You can surf the web download apps with Smart Hub In addition you can enjoy photo video and music files stored on external storage devices Place a finger on the POINTER button to display the pointer on the screen Select at the bottom of the screen to launch Smart Hub A To run Smart Hub while you are using a service provided by Smart Hub go to the same path as described above Removing or pinning an item in the Recent group To remove or pin an item
102. mart Hub connections 39 Using the Smart Hub tutorial 39 Resetting Smart Hub Using Smart Hub with a Samsung Account 40 Creating a Samsung account 41 Signing in to a Samsung account 41 Linking your Samsung account to external service accounts 42 Changing and adding information to a Samsung account 42 Deleting a Samsung account from the TV Using the GAMES Service 43 Managing games with the pop up Options menu 43 Viewing the Detailed Information screen 44 Installing and running a game 44 Managing downloaded or purchased games Using the APPS service 46 Managing Apps with the pop up Options menu 46 Viewing the Detailed Information screen 47 Installing an app 48 Removing an app from the TV 48 Locking and unlocking apps 48 Updating apps 48 Rearranging apps 48 Rating purchased content 48 Using other app features and functions Using the e Manual 49 Launching the e Manual 49 Using the buttons in the e Manual Using the web browser 50 Browsing preferences Using the MY CONTENT service 51 Read before playing media content 52 Playing multimedia content in a computer or mobile device 52 Playing media content saved on a USB device 53 Buttons and functions available while viewing photos 54 Buttons and functions available while viewing videos 56 Buttons and functions available while playing music 57 Functions on the media content list screen Using the NewsON service 58 Using the NewsON content Using the So
103. may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The left and right 3D images may initially overlap when the TV is turned on It takes a moment for the display to optimize and the overlapping to stop When you select to use the 3D mode note the following limitations e The 3D mode is automatically disabled when you launch Smart Hub e PIP cannot be used e Certain picture options are disabled Adjusting 3D effects MENU 123 gt MENU gt Picture gt 3D You can configure the viewpoint depth and other 3D settings for a custom viewing experience KI g All 3D effects except for 3D Auto View can only be used while you are viewing 3D content 3D Perspective Adjusts overall 3D perspective for images on the screen 3D Depth Adjusts overall 3D depth for images on the screen This function cannot be used if 3D Mode is set to B L R or E T B L R Change Switches the left image to the right image and vice versa 3D 2D Converts 3D images to 2D images This function is not available if 3D Mode is set to Normal or Off 3D Auto View Activates 3D Mode automatically whenever it detects 3D content or a 3D broadcast 3D Optimize Allows you to optimize 3D pictures with an adjustment bar A You might not be able to view the TV in 3D mode while some applications are runn
104. n in to your Samsung account first After signing in select a game on GAMES gt My Page on the GAMES screen The detailed information screen about the selected game appears Select Play The game starts Managing downloaded or purchased games Select My Page on the GAMES service screen Updating a game Select My Page gt Options gt Update My Games You can update games installed on the TV Editing a nickname 1 Select BJ on the GAMES service screen and then select Edit Nickname 2 Enter your nickname with the on screen keyboard and then select Done VA Your nickname is displayed on the My Page screen Enabling automatic game updates MENU 123 gt MENU gt Smart Hub gt App amp Game Auto Update or App Auto Update To update games automatically set App Auto Update to On Games will be updated automatically when an update becomes available A The actual name may differ with specific geographical area Removing a game 1 Select amp on the My Page screen and then select Delete My Games 2 Select a game to remove and then press the Enter button Repeat the process to select additional games to remove To select all games select Select All o You can remove a game by selecting the game and then pressing and holding the Enter button 3 When your are done selecting games select Delete Rating a game You can rate a game on the detailed information screen This feature is only available when the game i
105. n quarantine isolate the code from executing 1 Select all the malicious code to quarantine 2 Select Isolate These options relocate the selected malicious code to the Isolated List A The Isolated List displays all quarantined malicious codes Configuring additional functions MENU 123 gt MENU gt System gt Smart Security gt Settings Antivirus Monitors the TV in real time to prevent viruses from infecting the TV Network Security Protects the TV from hacking to minimize a leaks of private information Camera Permits the cameras connected to the TV to be used Microphone Permits the microphones connected to the TV to be used Auto Scan Makes the TV automatically scan itself and any connected storage media when it is turned on Auto Isolate Adds malicious codes found during the scanning process to the Isolated List automatically Using Other Functions Running the accessibility functions quickly MENU 123 gt MENU gt System gt Accessibility You can use the Accessibility Shortcuts menu to quickly run the accessibility functions for the impaired Press and hold the CZ button on the Samsung Smart Control On the standard remote control press and hold the CC button ven if Voice Guide is set to Off or the Mute mode is activated you can run the Voice Guide function from the Accessibility Shortcuts menu Enabling voice guides for the visually impaired MENU 123 gt MENU gt System gt Accessibili
106. navailable if Filter is set to All Setting Up a Schedule Viewing The appears next to programs that have been configured for a schedule viewing To set up a schedule viewing you must first set the TV s clock MENU 123 gt MENU gt System gt Time gt Clock Setting up a schedule viewing for a channel Setting up a schedule viewing for a digital channel You can set up a schedule viewing for a digital channel on the Guide or Information screen e The Guide screen On the Guide screen press the left or right directional button to move to a program you would like to view and then press and hold the Enter button Select Schedule Viewing on the pop up menu that appears The program is scheduled for viewing e The Information screen Press the Enter button while you are watching the TV The Information screen appears Press the left or right directional button to move to a program you would like to view and then press the Enter button Select that appears on the Information screen The program is scheduled for viewing A On the standard remote press the Enter or INFO button Setting up a schedule viewing an analog channel MENU 123 gt MENU gt Broadcasting gt Schedule Manager You can set up a schedule viewing for an analog channel Select Schedule gt Schedule Viewing Specify the Source Channel Repeat and Start Time options for the program you want to watch and then select OK to finish Editing a schedule
107. ndard remote control press the button However this button is not available on certain models Using the instant and schedule recording options from the guide To start instant recording of a current program select that program from the Guide and then select Record To start a schedule recording of a program that will air in the future select that program from the Guide press and hold the Enter button select View Details and then select Schedule Recording Using the instant and schedule recording options from program info window To start instant recording or a schedule recording of a program press the Enter button The Program Info window appears To start instant recording of a current program select To start a schedule recording of a program that will air in the future press the left or right directional button to move to that program press the Enter button and then select im A On the standard remote control press the Enter button or INFO button Using schedule recording to record on a specified date and time MENU 123 gt MENU gt Broadcasting gt Schedule Manager gt Schedule 1 Select Schedule Recording 2 Specify the Source Channel Repeat Start Time and End Time options for the program you want to record and then select OK to finish Using the functions available while recording a program Press the Enter button while recording a program The following buttons and the recording progress bar appear on
108. ng Lock MENU 123 gt MENU gt Broadcasting gt Program Rating Lock AD You can block programs based on their ratings by using Program Rating Lock This function is useful for controlling what children watch on TV Program Rating Lock does not block programs originating from external sources such as Blu ray players DVD players or USB files Every time you access Program Rating Lock you must enter the security PIN You must also enter this PIN to watch a blocked program The default PIN is 0000 To change the PIN go to System gt Change PIN A Program Rating Lock is available only in TV mode Creating a Personal Favorites List Favorite channels are highlighted in the Edit Channel and Channel List screens with the P symbol You can create up to 5 favorite channel lists Registering channels as favorites MENU 123 gt MENU gt Broadcasting gt Edit Favorites You can register multiple channels as favorites at the same time 1 Select the channels that you want to add to your favorites list s from the list in the screen 2 Select Change Fav on the screen to select a favorites list 3 Select Add on the screen The TV adds the channels you selected to the favorites list you chose Viewing and selecting channels on Favorites lists only MENU 123 gt MENU gt Broadcasting gt Channel List You can display a favorites list and select a channel using the channel up down buttons 1 Press the left directional button A f
109. ng account at http content samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Creating a Samsung account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Create Account gt Create Samsung Account You can create a Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account if you want to review the Terms and Conditions select View Details it you want your account to be protected select Password Security High in the field below the password field it you want the TV to log you in to your account automatically when you turn the TV on click Sign me in automatically Creating a Samsung account using a Facebook account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Create Samsung Account with Facebook Enter your Facebook ID and password and then follow the on screen instructions to complete account setup Once a Samsung account is created you are automatically signed in to your Samsung account Your Samsung account and Facebook account are automatically linked when you create a Samsung account with your Facebook account Signing in to a Samsung account MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Sign In You can automatically sign in to your Samsung account and use the Smart Hub feature Registering an existing Samsung account to
110. ng game mode MENU 123 gt MENU gt System gt General gt Game Mode You can enable the game mode to optimize the TV s settings for playing video games with a gaming console such as a PlayStation or Xbox The game mode is not available for normal TV viewing The screen may shake somewhat When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically To use a different external device first disconnect the game console and disable Game Mode Richer colors and superior picture quality BD Wise MENU 123 gt MENU gt System gt General gt BD Wise You can enhance colors and picture quality if you connect a Samsung DVD player Blu ray player or home theater system that supports BD Wise When BD Wise is enabled it automatically optimizes the TV s resolution This function is only available when the external device is connected via an HDMI cable Enabling Disabling sound feedback MENU 123 gt MENU gt System gt General gt Sound Feedback You can use Sound Feedback to get audio cues as you navigate through menus and select menu options You can set it to Low Medium High or Off Locking Unlocking the Control Stick MENU 123 gt MENU gt System gt General gt Panel Lock You can lock and unlock the front panel buttons menu channel and volume of the TV and the control stick on the back of the TV Showing Hiding the Samsung logo while booting MENU 123 gt M
111. ng the buttons on the remote control while using Timeshift e Pause Play Press the gt or If button on the remote control to pause or resume the current program while using the Timeshift function The following functions are available while the current program is paused However there is no audio output while the current program is paused Step Press the MENU 123 button on the Samsung Smart Control and then select the py button to scan through a video one frame at a time o On the standard remote control press the J button Slow Playback Press the MENU 123 button on the Samsung Smart Control and then select the ZI O3 button to play current program back at 1 2 the normal speed o On the standard remote control press the 44 or gt gt button e Rewind Fast forward Press the MENU 123 button on the Samsung Smart Control and then select the KI or O3 button to speed up rewind or fast forward to maximum speed in 7 steps o On the standard remote control press the 44 or gt gt button A The Fast Forward function is not available while you are watching a program that is currently being broadcast Using the Channel List MENU 123 gt MENU gt Broadcasting gt Channel List By using the Channel List you can change the channel or check programs on other digital channels while watching TV To display the Channel List place a finger on the POINTER button on the Samsung Smart Control and then select the icon that a
112. ng the functions available while watching sports in soccer mode You can use the following functions when you press the Enter button in soccer mode e Zoom Pauses the current screen and zooms in any part of the screen by using 4 directional buttons On the standard remote control press the button This function is not available when you are watching 3D channels or when PIP or MY CONTENT is active This function is not available when Data Service is active e Manual Highlight Saves a video from 10 seconds before pressing this button to 10 seconds after On the standard remote control press the E button This function is only available when a recording is in progress You can set the TV to automatically save highlights without user intervention Select MENU gt System gt Soccer Mode and then set Auto Highlights to On e REC Time Sets the recording time This function is only available when a recording is in progress e Stop Recording Go to Live TV Stops a recording when you are watching a live program Switches to a live program when you are watching a recorded program This function is only available when a recording is in progress e Recording Instantly records the game that you are currently watching on the TV This function is only available when the recording function is supported e Rewind Fast Forward Press the MENU 123 button on the Samsung Smart Control and then select EZ or
113. nly available when the Source is set to TV The Broadcasting menu cannot be accessed while you watch TV using a cable box or satellite receiver The Broadcasting menu cannot be accessed while a recording is in progress or the Time Shift function is running If the Use Mode is set to Store Demo the TV s audio and video settings are automatically reset every 5 minutes Change the Use Mode MENU 123 gt MENU gt Support gt Use Mode to Home Use Check the cable connections and reconnect them Loss of audio or video can be caused by using overly rigid or thick cables Make sure the cables are flexible enough for long term use If you are mounting the TV to a wall we recommend using cables with 90 degree connectors This is part of the product s design and is not a defect The problem The PIP menu is not available A POP TV s internal banner ad appears on the screen The TV is making a popping noise The TV is making a humming noise Try this PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen Change the Use Mode MENU 123 gt MENU gt Support gt Use Mode to Home Use The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use Your TV utilizes high speed switching circuits and high levels of electrical current Depending on the TV s brightness le
114. o when you play the video though the TV speaker TV Speaker Plays the video sound through the TV speakers Audio Out Optical Plays the video sound through the external speakers Speaker Settings Plays the sound from the TV through a speaker that you select Speaker List Sound Mode Changes the sound mode during playback when you play the music through the TV speakers Equalizer Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset Controlling the TV with Your Voice MENU 123 gt Voice Recognition A This function is only supported by the models with the Samsung Smart Control The Voice Recognition screen may differ from the image above depending on the model When you run Voice Recognition the Voice Recognition User Guide appears at the top of the screen This Guide differs by the language for which Voice Recognition is supported You can run Voice Recognition in two modes e The short distance recognition mode that uses the microphone built into the Samsung Smart control Press the MENU 123 button and then select Voice Recognition Or press and hold the MENU 123 button w Press and hold the MENU 123 button and say the command 4 to 6 inches from the microphone on the Samsung Smart Control The optimal volume for voice commands is between 75 dB and 80 cB Read before using voice recognition MENU 123 gt MENU gt
115. oftware update All video and audio settings return to the default settings after a software update Updating the TV automatically MENU 123 gt MENU gt Support gt Software Update gt Auto Update If the TV is connected to the Internet you can have the TV s software update itself automatically while you are watching the TV When the background update is completed it is applied the next time the TV is turned on Y This function may take a longer time if a different networking function is running concurrently e z A Y This function requires an Internet connection If you agree to the Smart Hub terms and conditions Auto Update is set to On automatically If you do not want the TV s software to update itself automatically set Auto Update to Off Protecting the TV from Hacking and Malicious Code MENU 123 gt MENU gt System gt Smart Security You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet Checking the TV and connected storage for malicious code MENU 123 gt MENU gt System gt Smart Security gt Scan You can scan the TV and connected media to detect the presence of malicious code If there is no malicious code detected a notification window appears on the screen If malicious code is detected If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You ca
116. ol A An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device manufacturer o Digital audio is only available with 5 1 channel broadcasts Connecting with a stereo audio cable o The connection method varies depending on the model Connect a stereo audio cable to the audio output connection of the TV and the audio input connection of the device as shown in the graphic below Connecting a Computer The kinds of connections you can make are listed below To use the TV as a computer monitor e Connect through the HDMI port with an HDMI cable e Connect though the HDMI DVI port with an HDMI to DVI cable To view or play the content saved in a computer on the TV e Connect through your home network Connecting through the HDMI port The connection method differs depending on the model For an HDMI connection we recommend one of the following HDMI cable types e High Speed HDMI Cable e High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI input connection of the TV and the HDMI output connection of the computer as shown in the image below Connecting with an HDMI to DVI cable If the graphics adapter of your TV does not support the HDMI interface connect the computer to the TV with a DVI Digital Visual Interactive to HDMI cable Note that the HDMI to DVI connection is only supported by
117. ome Theater surround sound over headphones A This function is not available on certain models in specific geographical areas Balance Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equalizer Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To restore the defaults select Reset This function is not available when you are listening to audio through external speakers This function is only available when Sound Mode is set to Standard Using the Sound Support Functions Selecting speakers MENU 123 gt MENU gt Sound gt Speaker Settings gt Speaker Select You can select which speakers the TV uses for audio output og When Speaker Select is set so that sound comes from external speakers only the Volume and Mute buttons and some Sound functions are disabled Specifying the TV s installation type MENU 123 gt MENU gt Sound gt Speaker Settings gt TV Installation Type You can specify the TV s installation type either Wall Mount or Stand to optimize the TV s sound automatically Listening to TV sound through a Samsung Bluetooth audio device MENU 123 gt MENU gt Sound gt Speaker Settings gt TV SoundConnect You can connect Samsung Bluetooth audio devices to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Samsung
118. on certain models in specific geographical areas You can surf the web or run an app while viewing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right The image of the remote control may differ with the TV model For more information refer to Viewing Multiple Screens or Features with Multi Link Screen Connecting an Antenna Connect the TV to an antenna or a cable wall outlet to receive broadcast signals Connect a cable from an antenna or cable wall outlet to the ANT IN connector as shown in the image below 5 r g a Y An antenna connection is not necessary if you connect a cable box or satellite receiver Connecting to the Internet Establishing a wired Internet connection Using LAN cables There are three ways to connect the TV to your Internet access points as shown in the following illustrations e Wall mounted LAN Outlet S552 2 S32S3 5 _ e External Modem e IP Router External Modem We recommend using Cat 7 LAN Cables to link your TV to the Internet Access Points o The TV will not be able to connect to the Internet if the network speed is below 10Mbps Connecting to a wired Internet network automatically MENU 123 gt MENU gt Network gt Network Settings Automatically connect to an av
119. on the TV Certain files are not supported on all models MPEG 4 Timed text ttxt SAMI smi SubRip srt SubViewer sub Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Certain files depending on how they are encoded may not play on the TV Certain files are not supported on all models Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT Text MP4 SMPTE TT PNG MP4 Supported image formats and resolutions Certain files depending on how they are encoded may not play on the TV e Y Certain files are not supported on all models 15360x8640 4096x4096 4096x4096 15360x8640 Supported music formats and codecs Certain files depending on how they are encoded may not play on the TV D ee Y Certain files are not supported on all models MPEG1 Audio Layer 3 m4a mpa MPEG4 AAC aac flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels Supports up to 10 Pro 5 1 channels wma WMA WMA WMA lossless audio is not supported Supports up to the M2 profile x mid Supports type 0 and type 1 os midi midi Seek is n
120. ong or missing The color is poor or the picture is not bright enough There is a dotted line on the edge of the screen The picture is black and white Try this If your TV is not connected to a cable or satellite box run Setup MENU 123 gt MENU gt System gt Setup or Auto Program Broadcasting gt Auto Program Store displays are all tuned to digital HD high definition channels If you have an analog cable set top box upgrade to a digital set top box Use HDMI or Component cables to deliver HD high definition picture quality Many HD channels are upscaled from SD Standard Definition content Look for a channel that is broadcasting true HD content e Cable Satellite Subscribers Try HD channels from the channel lineup e Air Cable Antenna Connection Try HD channels after running the Auto Program function Adjust the cable or satellite box s video output resolution to 1080i or 720p The compression of video content may cause picture distortions especially in fast moving pictures from sports programs and action movies A weak or bad quality signal can cause picture distortions This is not an issue with the TV Mobile phones used close to the TV within 1m may cause noise in analog and digital channels If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause color problems or a blank screen Go to the P
121. only available while you are watching a live program Viewing a game recorded in soccer mode You can view a recorded game on the MY CONTENT screen fe Y This function is only available on certain models in specific geographical areas For more information refer to Viewing recorded programs TV Viewing Support Functions Showing captions MENU 123 gt MENU gt System gt Accessibility gt Caption GRD You can watch TV broadcasts with captions Press and hold the 4 button to turn the Caption function on or off This function is only available on certain models in specific geographical areas A Captions are not displayed by programs that do not support captions Onthe standard remote control press and hold the CC button to turn the Caption function on or off Enabling captions Select System gt Accessibility gt Caption gt Caption The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the sub title feature of the DVD or Blu ray player and the player s remote control Selecting the caption language MENU 123 gt MENU gt System gt Accessibility gt Caption gt Caption Mode e Default CC1 CC4 Text1 Text4 Analog channels only Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV Depending on the broadcast signal the analog caption function may or may not work with digital ch
122. onnect a computer or mobile device The TV displays the device s name and lists the media files in the device Select a media file to play from the list The selected media plays Select the J button to stop playing or press the RETURN button Alternatively move to the media content you want to play and then press the button to play the content To connect a computer through your home network refer to Connecting a Computer The TV may not play content located on a computer or mobile device depending on the encoding type and file format of the content To connect a mobile device through Smart View 2 0 refer to Connecting a Mobile Device Content may not play smoothly depending on the network status If this occurs transfer the content to a USB storage device and then play the content from the device Playing media content saved on a USB device 1 wo N S amp S BR Select a USB device name on the MY CONTENT screen The TV displays the list of the media contents saved on a USB device Select the media content to play from the list The media content plays Select the J button to stop playing or press the RETURN button While video with UHD level resolution is being played Motion Control is not available Alternatively if you select a USB device on the Source screen the TV jumps to the MY CONTENT screen automatically Safely Removing a USB Device 1 2 3 Press the SOURCE button The Source screen appears
123. onnected and then reconnected the HDMI cable scan for devices again or turn your TV off and on Check if the Anynet device is properly connected to the TV and then select the System menu to see if Anynet HDMI CEC is set to On Select View TV from the Anynet menu Select a non Anynet device from the Source list You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode You cannot use the play function when Setup is in progress Check whether the device supports Anynet Check whether the HDMI cable is properly connected Go to System and see if Anynet HDMI CEC has been set to On Scan for Anynet devices again Anynet devices must be connected to the TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please scan for the device again Connect an optical cable to the TV and the receiver ARC enables the TV to output digital sound via the HDMI ARC port However ARC is only available when the TV is connected to an audio receiver that supports ARC Have Trouble Launching Using Apps launched an app but it s in English Languages supported by the app may be different from the use
124. ons of the TV and the AV output connections of the device as shown in the image below If you are using the TV s AV input connectors connect the device s audio output to the TV using a Y connector The models without the One Connect Mini The models with the One Connect Mini Audio Input and Output Connections Your TV has a variety of connections for audio input from external devices The connections are listed below e HDMI ARC Audio Return Channel e Digital Audio Optical e Audio Analog Connecting with an HDMI ARC cable A The connection method varies depending on the model ARC Audio Return Channel lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver Connect an HDMI cable to the HDMI ARC input connection of the TV and the HDMI output connection of the device as shown in the image below Connecting with a digital audio optical cable You can listen to digital audio by connecting an AV receiver to the TV via a digital audio optical cable The connection method varies depending on the model Connect the optical cable to the digital audio output connection of the TV and the digital audio input connection of the receiver as shown in the image below A Adjust the audio device s volume using its remote contr
125. ot supported midi Supports USB device only ape ape ape aif AIFF AIFF x aiff x m4a ALAC ALAC Supported video codecs A Certain files depending on how they are encoded may not play on the TV Certain files are not supported on all models File format avi mkv asf wmv mp4 MOV 3gp Vro Mpg mpeg ts tp trp mov flv vob svi m2ts mts divx webm Container AVI MKV ASF MP4 3GP MOV FLV VRO VOB PS TS SVAF WebM Video codecs H 264 BP MP HP HEVC H 265 Main Main10 Main4 2 2 10 Motion JPEG MVC DivX 3 11 4 5 6 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 VP8 VP9 Frame rate Bitrate Resolution ize Mbps 4096X2160 24 3840X2160 30 4096x2160 60 80 30 80 60 1920x1080 20 30 1920x1080 90 4096X2160 24 4096x2160 3840X2160 30 Audio codecs Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital Plus MPEG MP3 DTS Core LBR G 711 A Law u Law Vorbis Other restrictions Codecs may not function properly if there is a problem with the content Video content does not play or does not play correctly if there is an error in the content or container Sound or video may not work if they have standard bit rates frame rates above the TV s compati
126. phone s operating manual e Bluetooth Headphone List Displays a list of Bluetooth headphones that can be paired with the TV Select a Bluetooth headphone to display its menu options From this menu you can activate deactivate i e pair unpair the Bluetooth headphone or remove it from the list e Multi output Audio Allows you to listen to audio through the TV s speakers and the connected headphones simultaneously This function is not available on certain models in specific geographical areas Ifthe TV fails to find a headphone place the headphone closer to the TV and then select Refresh When you turn on a paired Bluetooth headphone the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivate the Bluetooth headphone Before using a Bluetooth device refer to Read Before Using Bluetooth Devices Enabling digital audio output MENU 123 gt MENU gt Sound gt Additional Settings Since this Smart TV is Sony Philips Digital Interface Format S PDIF enabled you can set the TV to provide digital audio output to various digital audio devices such as speakers A V receivers and home theaters by adjusting the following settings e HDMI Audio Format Sets the format of the audio input signal so that it is suitable for the external device connected to the TV s HDMI port e Audio Format D Selects the digital audio output S PDIF format The available format
127. ppears at the right side of the screen On the standard remote control press the CH LIST button The Channel List screen contains the following icons An analog channel amp A favorite channel a A locked channel Press the left directional button The following functions are available e Added Ch Displays the selected channel list e Add a New List Allows you to create a new channel list by adding channels from a favorites list This option is available only if you have registered one or more channels to at least one favorites list e Options Option Description Allows you to select Air or Cable as the DTV mode Air is suitable for homes equipped Antenna with separate over the air antennas Cable is suitable for homes that subscribe to a local cable service or satellite service provider You do not need to use this function if your TV is connected to a cable or satellite box Edit Channel Allows you to rearrange the order of channels in the channel list or remove channels from Lists the channel list Allows you to remove channels from the channel index restore removed channels and Edit Channel rename analog channels Sets favorite channels Edit Favorites A i i git For more information refer to Creating a Personal Favorites List Registering Removing and Editing Channels MENU 123 gt MENU gt Broadcasting gt Edit Channel The Edit Channel screen icons indicate the following e
128. r interface language How can change the The ability to change the language depends on the service provider language My application is not Check with the service provider working Refer to the Help section on the application service provider s website My File Won t Play The problem Tay thst Some files can t be This problem may occur with high bitrate files Most files can be played back but played you might experience problems with high bitrate files Want to Reset the TV Reset Path scription MENU 123 gt MENU Reset Picture Sound Channel Smart Hub and all other Reset Settings gt Support gt Self settings except for the network settings to the default Diagnosis gt Reset settings Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications MENU 123 gt MENU gt Smart Hub gt Reset Smart Hub Resetting Smart Hub Other Issues The problem The TV is hot The picture won t display in full screen The Mode Not Supported message appears The Captions item in the TV menu is grayed out The TV smells of plastic The Signal Information option under Self Diagnosis isn t activated The TV is tilted to the side The Broadcasting option has been deactivated The settings are lost after 5 minutes or every t
129. r than TV speaker This function is not available on certain models in specific geographical areas A When you connect the Bluetooth headphones to the TV Multi output Audio menu is activated For more information about connecting Bluetooth headphones to the TV refer to Listening to the TV through Bluetooth headphones Changing the menu language MENU 123 gt MENU gt System gt Menu Language You can use this function to change the menu language Choose a language from the list Setting up a password MENU 123 gt MENU gt System gt Change PIN You can set a Personal Identification Number PIN to lock channels reset the TV and change TV settings The PIN input window appears Enter a PIN Enter it again to confirm it The default PIN is 0000 if you forget your PIN you can reset it with your remote control With the TV turned on press the following buttons on the remote control in the order shown to reset the PIN to 0000 cg Volume Up RETURN Volume Down RETURN gt RETURN Checking Notifications MENU 123 gt MENU gt System gt Notifications You can view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs To delete all notifications select Delete All To check the SMART TV s service notifications in a web browser select Service Notice Enabli
130. r them on and can cause the battery to discharge faster than it would normally With SSG 5100GB and SSG 5150GB models glasses there is a danger of explosion if you replace the battery with a wrong type of battery With SSG 5100GB and SSG 5150GB models glasses make sure to replace the battery with the same type A Safety precautions The following safety instructions are provided to ensure your personal safety and prevent property damage Please read the following to ensure the proper use of the product Do not place the product in a location exposed to direct sunlight heat fire or water Exposure may result in a product malfunction or fire Do not apply force to the lenses of the 3D glasses Do not drop or bend the glasses Applying force dropping or bending may result in a 3D glasses malfunction Keep the components of the 3D glasses out of reach of children Especially ensure children do not swallow any of the components If your child swallows a component consult your doctor immediately When cleaning the glasses do not spray water or cleaner directly onto its surface Spraying water or cleaner directly onto the glasses may result in fire or electric shock damage to the glasses s surface or cause the indicator labels on the glasses s surface to come loose Do not apply chemicals containing alcohol solvent or surfactant such as wax benzene thinner pesticide air freshener lubricant or cleaner to the glasses These chemi
131. rform the Motion Control Environment Test and then configure the settings required to run Motion Control such as adjusting the Pointer Speed and deciding whether to display the Animated Motion Guide System Setup Soccer Mode Menu Language English Smart Security Universal Remote Setup Voice Recognition Motion Control Your TV s menu may differ from the image above depending on the model Controlling the TV using motions MENU 123 gt MENU gt System gt Motion Control gt Motion Control 7 Set Motion Control to On 2 Face the TV camera raise your hand to a comfortable position and then move your index finger to the left or right slowly with it fully extended upwards 3 Curl your index finger down to select a function and then raise it again to run the selected function Motion Control is available in either direction control or motion pointing mode Touse Motion Control you must connect a TV camera sold separately to the TV For more information refer to Controlling the TV using Motions Motion Control Using the Samsung Smart Control A This function is only supported by the models with the Samsung Smart Control Operating the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to one of the following icons on the screen and then
132. rtically Custom Magnifies or shrinks 16 9 pictures vertically and or horizontally A magnified or shrunk picture can be moved left right up and down 4 3 Sets the picture size to the basic 4 3 mode Do not watch TV in 4 3 mode for an extended period of time This action may cause black bars to appear and rest for a while at the top bottom left and right sides of the screen Note that this information is not presented on the Warranty Supported picture sizes differ with the input signal For more information about supported picture sizes refer to Picture sizes and input signals The Picture Size function is not available for pictures displayed in the 3840 x 2160p resolution because the 3840 x 2160p picture size is fixed and cannot be changed Fitting the picture to the screen MENU 123 gt MENU gt Picture gt Picture Size gt Fit to Screen You can configure the TV so that the full picture fits the screen without any cutoff in the size you have chosen Adjusting the picture position MENU 123 gt MENU gt Picture gt Picture Size gt Zoom Position You can adjust the picture position A This function is only available when Picture Size is set to Zoom or Custom However you cannot change the picture position when the TV is tuned to a digital channel and Picture Size is set to Custom Listening to audio only Picture Off MENU 123 gt MENU gt Picture gt Picture Off You can turn off the screen and play
133. s are dependent on the input source e Audio Delay Helps correct timing mismatches between the audio and video tracks when you are watching TV and listening to audio through a digital audio device You can adjust the delay by up to 250 ms e Dolby Digital Comp Sets the Dolby Digital compression mode e HD Audio Provides the TV sound resampled at HD audio quality og Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz og Some S PDIF receivers may not be compatible For incompatible receivers deactivate this mode and use normal audio mode instead A The HD audio signals available on the TV are not available on external audio players connected via HDMI Bluetooth or Wi Fi networks e Auto Volume Automatically adjusts the TV s volume level when you change channels video sources or content so that the volume level remains the same for all sources Auto Volume can modify the volume up to 12 db to equalize the sound Normal can applies a normal level of volume adjustment and Night can applies a slightly lower volume level This option is ideal for late night TV viewing A 5 2 Y If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source device the device s volume control may not function properly Listening to 3D audio in 3D mode MENU 123 gt MENU gt Sound gt 3D Audio You can adjust audio d
134. s installed on your TV Registering a coupon Enter the coupon number on the My Page screen to register it Using the APPS service gt Featured gt APPS Most Popular Kids Video Game Sports Information Lifestyle Education Screen images may differ by model You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV You can download the apps from Smart Hub Select an app displayed on the screen or select a genre category such as Most Popular What s New from the top of the screen and then select an app in the genre you selected You can also manage downloaded apps in My Apps To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ by region Managing Apps with the pop up Options menu Move the focus to an app in the second row or below and then press and hold the Enter button The option menu appears displaying the following functions e Delete e View Details e Reinstall The Pop up menu may differ with the app you selected Viewing the Detailed Information screen Move the focus to an App and then press the Enter button You can also select the View Details function See above On the standard remote control press the Enter button Installing an app Quickly installing apps 1 Select a category on the APPS screen
135. s on Screen 480 480 ARC Audio Return Channel ARC lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable However ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver DVI Digital Visual Interface Connecting the TV s DVI connector to a computer s DVI connector via an HDMI to DVI cable lets you use the TV as a computer monitor However HDMI to DVI cables deliver video signals only You must connect a set of speakers to the computer using a separate cable to hear the computer s audio HDMI High Definition Multimedia Interface HDMI is a method of transmitting both video and audio signals via a single cable Dynamic versus Static IP Addresses If the network requires a dynamic IP address use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values the TV needs to access the Internet so they do not have to be entered manually Most home networks use a dynamic IP address If the network requires a static IP address enter the IP address subnet mask gateway and DNS values manually when setting up the network connection To get the IP address subnet mask gateway and DNS values contact your Internet Service Provider ISP If the network requires a static IP addre
136. s the current version of Web Browser Using the MY CONTENT service gt Featured gt MY CONTENT MY CONTENT USB 2 PC Connection Guides A Screen images may differ by model You can play media content saved on storage devices such as USB devices mobile devices and cameras on the TV When you connect a storage device to the TV the TV displays a tab with the name of the connected device Select the tab to confirm the content saved on the storage device A You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files A Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content Toconnect the TV to a computer refer to Connecting a Computer Toconnect a USB or external storage device to the TV use the TV s USB port To connect the TV to a mobile device refer to Connecting a Mobile Device Playing multimedia content in a computer or mobile device d Before connecting to a computer or mobile device configure the network settings Playing multimedia content saved on a computer or mobile device 3 gt Featured gt MY CONTENT To play multimedia content located on a computer or mobile device on the TV you must allow the connection with the computer or mobile device on the TV 1 w N aae e C
137. select Done You can perform the following functions on the screen To change the account information you must be logged in to your Samsung account e Change Your Profile Image e Register Your Face to your Samsung Account Registered faces are used with the Login Options e Select a Samsung Account sign in method e Turn auto login on or off e Enter Basic User Information e Add acredit card to your Samsung Account e Subscribe to the Samsung e Newsletter Deleting a Samsung account from the TV MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Remove Accounts from TV You can remove a Samsung account and password information from your TV The account information for any external accounts linked to the account is also removed from the TV To remove the account information you must be logged in to your Samsung account Using the GAMES Service 3 gt Featured gt GAMES GAMES My Page Most Popular What s New Arcade Action Sports Racing Party Music Trending Shooting Strategy Games og Dy You can download play and manage games or games purchased with your Samsung account Select a game displayed on the screen or select a genre category such as Spotlight Most Popular What s New or Top Grossing from the top of the screen and then select a game in the genre you selected You can also manage downloaded games in My Page A This function is not available on certain models in specific geographical areas A To us
138. sistance with your TV You will need to read and agree to the service agreement before using this feature This feature is only available when your TV is connected to the Internet Getting remote support You can get one on one support offered by a Samsung Remote Support service technician who can do the followings remotely e Diagnose your TV e Adjust the TV settings for you e Reset your TV to its factory settings e Install recommended firmware updates How does remote support work You can get a Samsung Remote Support easily by following these steps Call the Samsung Contact Center and ask for remote support Open the menu on your TV and go to the Support section Select Remote Management and then read and agree to the service agreements When the PIN screen appears provide the PIN number to the agent The agent accesses your TV Finding the contact information for service MENU 123 gt MENU gt Support gt Contact Samsung You can view the address of the Samsung website the call center phone number your TV s model number your TV s software version the Smart Hub info and other information you may need to get service support from a Samsung call agent or the Samsung website To view the Open Source License press the gy button There Is a Problem with the Picture Testing the picture MENU 123 gt MENU gt Support gt Self Diagnosis gt Picture Test Before you review the list of problems and sol
139. ss use an ADSL modem that supports DHCP ADSL modems that support DHCP also allow static IP addresses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected Bluetooth compatible mobile phones laptops earphones and headphones It is mostly used for low power wireless connections within a distance of 10 m Ethernet Ethernet is a LAN Local Area Network that uses coaxial cables standardized by the IEEE Component Connection Component connections are mostly used for game consoles and transmit the video signal by splitting it into a luminance signal Y and two color signals Pb and Pr The connector is marked as Component IN _ Pr Pb Y on the back of the TV On some devices it is sometimes marked as Cr Cb Y Cb and Cr are the digital conversions of the Pb and Pr signals The connectors are normally color coded red R blue B and green G and offer the best picture quality possible for an analog connection
140. ssages on the screen whenever you watch a broadcast that supports the Data Service You can press the corresponding buttons shown on the screen to access additional features and functions offered by that broadcast There is something wrong with the TV What is an interactive service and how does it work A message displays Receiving but no change happens Nothing is displayed on the screen after the Data Service is launched What is Blur Reduction Try this Interactive services include viewer surveys quizzes ticket requests product purchases and other interactions between the viewer and the TV station Generally you will need to set up an account with the broadcaster and log in to the account in order to enjoy the interactive services they offer Note that interactive services are only available when your TV is connected to the Internet In addition T Commerce requires that you have a certificate Copy your certificate from the computer to a USB device and connect that device to the TV Interactive services are not being offered yet The actual service launch date varies depending on the broadcaster This indicates an error has occurred while receiving data An execution error message will also appear on the screen If this happens try again The Data Service may be initializing or the signal may have been severed by the broadcaster The Data Service can cause the same screen to appear and create a blur Blur R
141. supported only by the TV s HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is used for video copyright protection Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use an HDMI to DV1 cable to connect the computer to the TV rA For more information refer to Connecting with an HDMI to DVI cable If you are using an HDMI adapter the TV recognizes the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection Certain functions such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is set to Auto1 or Auto2 If this is the case set 3D Auto View or 3D Mode to Off VA This function is only available on certain models in specific geographical areas Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver Connecting a device using an optical cable does not automatically turn off the TV speakers To turn off the TV s speakers set Speaker Select MENU 123 gt MENU gt Sound gt Speaker Settings gt Speaker Select to something other than TV Speaker An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device s manufacturer Digital audio is only available with 5 1 channel broadcasts
142. t available when Filter By is set to All Using the NewsON service gt Featured gt NewsON NewsON A Screen images may differ by model A fe Y This function is only available on certain models in specific geographical areas You can find daily information on a wide variety of topics in a smart and convenient way updated in real time NewsON brings you the latest headlines top stories popular issues and weather forecasts Before you use the NewsON service check if the TV is connected to the Internet Using the NewsON content e Watching news videos You can watch the latest news videos and their related news videos e Reading articles You can read news articles on the screen e Viewing the weather information You can view the current weather and 7 day forecast for the cities you set up You can set up to 5 cities in the list Using the Soccer service gt Featured gt Soccer A This function is only available on certain models in specific geographical areas You can get a wide range of information about world soccer matches featuring videos news matchups and ratings You can also easily access information about your favorite team by adding it to the Favorite list Before you use the Soccer service check if the TV is connected to the Internet Configuring the Soccer service screen with your favorite soccer teams You can configure the Soccer service screen to display onl
143. t light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can select the Min Backlight or Min Cell Light in applicable models to manually adjust the minimum screen brightness e No Signal Power Off Automatically turns off the TV to prevent overheating when the TV remains on for the specified period of time without any user input e Auto Power Off Automatically turns off the TV to prevent overheating when the TV remains on for four hours without any user input e Motion Lighting Adjusts the brightness in response to on screen movements to reduce power consumption VA This feature is only available when the Picture Mode is set to Standard and is not available in 3D mode A This function is deactivated when you adjust a picture quality setting such as Contrast and Brightness Using Anynet HDMI CEC You can use the TV s remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMI CEC Note that you can only set up and operate Anynet HDMI CEC with the remote control Setting up Anynet HDMI CEC MENU 123 gt MENU gt System gt Anynet HDMI CEC e Anynet HDMI CEC You can enable or disable Anynet HDMI CEC Set to Off or On to disable or enable all Anynet related functions e Auto Turn Off When set to Yes turns off Anynet compatible external devices when the TV is turned off VA This function is
144. tandard are only available when Picture Mode is set to Dynamic A Color Tone is only available when the TV is connected to a computer via an HDMI to DVI cable e Digital Clean View Reduces static and ghosting caused by a weak signal When you select Auto Visualization the TV displays the signal strength on the bottom of the screen Green indicates the best possible signal This function is available for analog channels only e MPEG Noise Filter Reduces MPEG noise and improves video quality e HDMI Black Level Compensates for effects caused by a low black level such as low contrasts and dull colors A This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444 e Film Mode Optimizes the picture quality for movies A This function is only available when the input signal is TV AV Component 480i 1080i or HDMI 1080i e HDMI UHD Color Allows you to set the HDMI UHD Color mode to On or Off for each HDMI connector on the TV When set to On the TV optimizes processing of UHD 50P 60P signals Y d If you set the HDMI connection to On the TV turns off and then on automatically The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 input signals while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals For more information refer to Supported Resolutions for each of UHD Input
145. the picture difficult to see Standard Is the default mode suitable for most environments Natural Reduces eye strain Movie Darkens the screen reduces glare and relieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience When the Input source is set to PC Standard and Entertain modes are only available When a PC is connected to the TV but the Entertain mode is not available set Edit Device Type to DVI PC or PC Stadium When you set Soccer Mode MENU 123 gt MENU gt System gt Soccer Mode to On both Picture Mode and Sound Mode are automatically set to Stadium The TV changes the picture and sound settings so that they are suitable for soccer events Adjusting the picture quality MENU 123 gt MENU gt Picture You can adjust the following picture quality settings manually for each combination of input source and picture mode amp Y Backlight Adjusts the brightness of individual pixels Decrease this brightness to reduce power consumption Contrast Adjusts the screen contrast Brightness Adjusts the overall brightness Sharpness Sharpens or dulls the edges of objects Color Adjusts the overall color saturation Tint G R Adjusts the ratio of green to red Increase the green value to saturate the greens and the red value to saturate the reds The TV saves the adjuste
146. them on or off Turns the 3D function on or off Shuts off the TV automatically after a preset period of time Displays the Tools menu on the screen Displays the Source screen Turns off the TV Use these colored buttons to access additional options specific to the feature in use Moves the number pad to the left or right This function is not available on certain models in specific geographical areas The On Screen Remote buttons may vary depending on the TV model and the TV functions you are using To change the order of the menu options on the first row select a menu option to move press and hold the Enter button and then select the directional buttons displayed to specify a new position Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time the Samsung Smart Control pairs to the TV automatically If the Samsung Smart Control does not pair to the TV automatically point it at the TV then press the and buttons on the Samsung Smart Control simultaneously for 3 seconds or more Controlling External Devices with the TV Remote Using the Universal Remote MENU 123 gt MENU gt System gt Universal Remote Setup You can control external devices connected to the TV using the TV s remote control A A A This function is only available on certain models in specific geographical areas You can also use the Anynet HDMI CEC function to operate external Samsung devices with yo
147. tion is not supported by some apps For more information refer to Read Before Using Voice Motion or Face Recognition To use this function your TV should be connected to the optional TV camera The optional TV camera must be connected to the dedicated USB port at the back of the TV The other USB ports do not support the camera or Motion Control Testing ambient illumination using the TV camera MENU 123 gt MENU gt System gt Motion Control gt Motion Control Environment Test Run this test before using Motion Control to ensure proper functionality i Stand 1 5 to 3 5m from the TV screen Launch the Motion Control Environment Test and then select Start If the TV screen is reflecting light or there are objects moving in the background the TV may not recognize the motion of your hand Face the TV camera and follow the onscreen instructions Activating motion control MENU 123 gt MENU gt System gt Motion Control gt Motion Control Face the TV camera Lower your hand to a comfortable position Raise your hand with your index finger fully extended upwards and then move your hand slowly to the left or right When your hand is successfully recognized by the TV camera motion control is activated and a pointer appears on the screen To deactivate motion control move your hand out of the range of the TV camera To reactivate it simply move your hand toward the TV camera within 3 seconds A Motion Control may b
148. to play in HD quality Set HD Audio MENU gt Sound gt Additional Settings gt HD Audio to On before playing music in the HD Audio format KI d Y Yra Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz Some S PDIF receivers may not be compatible For incompatible receivers deactivate HD Audio mode and use normal audio mode instead Some external audio players connected via HDMI Bluetooth or Wi Fi networks are not able to play the HD audio signals The HD icon will be displayed in the music files lists supported HD audio format Select a music file and then select gt to play it To stop playing HD music set HD Audio mode to Off during playback When you play an HD music file while Multi Link Screen is running Multi Link Screen is automatically terminated Functions on the media content list screen You can use the following functions on the media content list screen of a storage device Filter By Filters the media content to display the type of media you want Sort By Sorts the content list The sorting methods change depending on the type of content you have selected A This function is not available when Filter By is set to All Play Selected Plays the selected media content from the media content list A This function is not available when Filter By is set to All Delete Deletes the recorded media content from the media content list A This function is no
149. to turn on the TV Time Volume Source From the list select a signal source for the TV to use when it turns on If you want to play content saved in a USB device or content from an HDMI or Component source such as a DVD player Blue ray player or set top box connect the device to the TV before you start On Timer setup For On Timer to function you must keep the device connected to the TV Antenna Allows you to select a broadcast signal source Air or Cable when Source is set to TV Channel Allows you to select a channel when Source is set to TV e Music Photo Allows you to specify a USB device folder containing music files in the music field and or a folder containing photos in the photo field when Source is set to USB If you select both a folder that contains music files and a folder that contains photo files the TV plays the music files and displays the photos at the same time A If the folder that you choose has sub folders you can select a sub folder in the same fashion A This function does not work properly if the selected USB device does not contain media files or a folder has not been specified A No slideshow starts if there is only one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices A Use a USB memory stick or multi card reader On Timer may not work with certain battery powered USB devices MP3 players or PMPs b
150. tomatically scans for available keyboards o if your keyboard was not detected position the keyboard close to the TV and then select Refresh The TV scans for available keyboards again 3 Select the Bluetooth keyboard from the scan list and then select Pair and connect A number appears on the screen 4 Enter the number using the Bluetooth keyboard This pairs the Bluetooth keyboard to the TV Using the keyboard You can use the following keys on a USB or Bluetooth keyboard connected to the TV to control the following remote features e Arrow Keys moving the focus Windows Key MENU Button Menu List Key TOOLS Button Enter Key Select run item ESC RETURN Button Number Keys Number Buttons e F1 E F2 E F3 9 F4 F5 3 F6 SOURCE Button F7 CH LIST Button F8 MUTE Button F9 F10 Volume Buttons F11 F12 Channel Buttons e Page Up Page Down Scroll web browser pages up down Changing keyboard settings MENU 123 gt MENU gt System gt Device Manager gt Keyboard Settings gt Keyboard Options D e Keyboard Language Displays the languages you can use on your keyboard and lets you select a language e Keyboard Type Displays a list of keyboard types and lets you select a type that matches the Keyboard language you selected A The list of keyboard types differs depending on the language you selected under Keyboard Language e Switch Input Language Displays a list of keys you can use to togg
151. tooth Gamepad Settings You can play the games downloaded and installed using the Smart Hub service with a Bluetooth gamepad Select Bluetooth Gamepad Settings and then place your Bluetooth gamepad close to your TV The TV scans for available Bluetooth gamepads automatically DualShock 4 a gamepad optimized for PlayStation is recommended After scanning you can use the Bluetooth gamepad to play games This function is not available on certain models in specific geographical areas If the TV fails to find your Bluetooth gamepad place it closer to the TV and then select Refresh For more information on pairing refer to the Bluetooth gamepad s operating manual Entering Text using the On Screen QWERTY Keyboard Using additional functions Select o on the QWERTY keyboard screen The following options are available e Recommended text Enables or disables the recommended text feature The keyboard displays recommended words so that you can enter the text more easily Place the pointer in any blank point on the screen and then left click the mouse e Reset recommended text data Deletes both the recommended words and the memorized words to clear the list e Predict Next Character when using direction buttons Enables or disables the Text Prediction feature e Language Select a language from the list This function is not available on certain models in specific geographical areas Viewing Multiple Screens or Features
152. ty gt Voice Guide You can activate voice guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On With Voice Guide on the TV provides voice guides for channel change volume change information on current and upcoming programs schedule viewing other TV functions and various content on Web Browser in Search or in MY CONTENT The Voice Guide is provided in the language that is specified on the Menu Language screen However some languages are not supported by Voice Guide even though they are listed in the Menu Language screen English is always supported if Voice Guide is set to On the Samsung Smart Control s motion sensor does not work To use the motion sensitivity sensor set Voice Guide to Off If Voice Guide is set to On the Motion Control function is disabled To enable this function again set Voice Guide to Off Changing the volume speed and pitch of the voice guide You can configure the volume speed pitch and level of the Voice Guide e Volume Changes the Voice Guide s volume level e Speed Changes the Voice Guide s tempo e Pitch Tunes the pitch of the Voice Guide White text on black background high contrast MENU 123 gt MENU gt System gt Accessibility gt High Contrast You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read To acti
153. ur TV s remote control without any additional setup Refer to Using Anynet HDMI CEC for more information Certain external devices connected to the TV may not support the universal remote feature Setting up the universal remote control 1 w ey Connect the external device to control with the universal remote control to the HDMI port on the One Connect and then turn on the external device Press the SOURCE button on your remote control to bring up the Source screen Follow the directions on the screen to complete the set up and register the device The directions will be different depending on the device you want to control If the external device does not respond after being registered register it again using its model number The TV memorizes both the external device and the connection HDMI 1 HDMI 2 etc the device is connected to Controlling the TV with a Keyboard MENU 123 gt MENU gt System gt Device Manager gt Keyboard Settings A Certain models are not compatible with USB HID class keyboards Connecting a keyboard Connecting a USB keyboard Plug the keyboard cable into the One Connect s USB port Connecting a Bluetooth keyboard This function is not available on certain models in specific geographical areas Place the Bluetooth keyboard into standby status N gt Be Select MENU 123 gt MENU gt System gt Device Manager gt Keyboard Settings gt Add Bluetooth Keyboard The TV au
154. utions below use Picture Test to determine if the problem is caused by the TV The Picture Test displays a high definition picture you can examine for flaws or faults The problem Flickering and Dimming Component Connections Screen Color Screen Brightness Ghosting Blurring or Juddering Unwanted Powering Off Problems Powering On Try this If your Samsung Television is flickering or dimming sporadically you may need to disable some of the energy efficiency features Disable Energy Saving MENU 123 gt MENU gt System gt Eco Solution gt Energy Saving or Eco Sensor MENU 123 gt MENU gt System gt Eco Solution gt Eco Sensor If the color on your Samsung television screen is not correct or the black and white colors are off run Picture Test MENU 123 gt MENU gt Support gt Self Diagnosis gt Picture Test If the test results indicate that the problem is not caused by the TV do the following e Confirm that the One Connect s video input connectors are connected to the correct external device video output connectors e Check the other connections as well If the TV is connected to an external device via a component cable confirm that the Pb Pr and Y jacks are plugged into their proper connectors If the colors on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first e Go to the Picture menu and adjust the Backlight Contrast Br
155. vate this function set High Contrast to On Adjusting the menu transparency MENU 123 gt MENU gt System gt Accessibility gt Menu Transparency You can adjust the menu s transparency og Setting High Contrast MENU 123 gt MENU gt System gt Accessibility gt High Contrast to On automatically switches the menu display mode to opaque You cannot manually change the Menu Transparency settings Enlarging the font for the visually impaired MENU 123 gt MENU gt System gt Accessibility gt Enlarge You can enlarge the size of the font on the screen To activate set Enlarge to On Learning about the remote control for the visually impaired MENU 123 gt MENU gt System gt Accessibility gt Learn Remote Control This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name To return to the previous screen press the RETURN button twice To exit press the EXIT button twice Listening to the TV through Bluetooth headphones for the hearing impaired MENU 123 gt MENU gt Sound gt Speaker Settings gt Bluetooth Headphones gt Multi output Audio You can turn on both the TV speaker and Bluetooth headphones at the same time With this function active when you adjust the TV s volume you can set the volume of the Bluetooth headphones to be loude
156. ve an account with the service provider or a Samsung account For more information refer to Using Smart Hub with a Samsung Account Touse this feature the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language or region Smart Hub service outages can be caused by disruptions in your Internet service Touse Smart Hub you must agree to the end user agreement and privacy policy Otherwise you will not be able to access the features and services associated with them You can view the entire text of the Terms amp Policy document by navigating to Smart Hub gt Terms amp Policy If you want to stop using Smart Hub you can cancel the agreement To view the Smart Hub Tutorial select the button on the Recent screen Using Smart Hub with a Samsung Account Creating a Samsung account MENU 123 gt MENU gt Smart Hub gt Samsung Account Some of the Smart Hub services are for paid services To use a for paid service you must have an account with the service provider or a Samsung account You can create a Samsung account using your email address as your ID To create a Samsung account you must agree to the Samsung account end user agreement and privacy policy To view the entire contents of the agreement select MENU 123 gt MENU gt Smart Hub gt Samsung Account gt Terms and Conditions Privacy Policy Y You can also create a Samsu
157. vel the TV may seem slightly noisier than a conventional TV Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund Before Using the Recording and Timeshift Functions Before using the recording and schedule recording functions e To set up a Schedule Recording you must first set the TV s clock Set the Clock MENU 123 gt MENU gt System gt Time gt Clock e You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries e Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced e A USB hard drive with a speed of 5 400rpm or above is recommended However RAID type USB hard drives are not supported e USB memory sticks are not supported e The total recording capacity may differ with the amount of available hard drive space and the recording quality level e Schedule Recording requires at least 100MB of free space on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress e f the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop
158. with Multi Link Screen This function is only available on certain models in specific geographical areas MENU 123 gt MENU gt Picture gt Open Multi Link Screen You can search the Web use apps and much more simultaneously while watching TV Using Multi Link Screen Learning the basic functions e Changing the channel and volume of a Multi Link screen To change the channels of a Multi Link Screen press the channel buttons while you are watching the TV To adjust the volume of a Multi Link Screen move to the screen to adjust the volume and then press the volume buttons e Changing the web browser and apps While you are using a Multi Link Screen the recently used web browser or apps are displayed at the right side of the screen You can change these pages or apps to other pages and apps using Smart Hub e Changing the size of a Multi Link screen To change the size of a Multi Link Screen move the focus to the screen you want to resize and then use the up or down directional button Alternatively drag the line in the middle of the screen to the left or right To display the focused Multi Link screen in full screen mode select e Selecting a speaker device for a Multi Link screen Press the VOL button and then press the left directional button The speaker list is displayed on the screen Select Custom to turn on or off the sound from the selected screen If you connect a Bluetooth headphone you can only select B
159. y your favorite soccer teams To add a team to the favorite soccer team list located at the top of the screen select next to the list and then select a team After adding teams if you select a team in the favorite soccer team list its ranking in the league game results game videos and schedules are displayed on the content area of the Soccer service screen You can add up to 6 teams to the favorite soccer team list Using additional functions Select ro at the top of the Soccer service screen The following functions are available e Add Teams Displays the league selection screen to allow you to add teams to the favorite soccer team list e Move Teams Allows you to rearrange the order of the selected teams e Remove Teams Removes the selected teams from the favorite soccer team list Viewing soccer videos You can view the soccer videos and highlights of your favorite soccer teams On the Soccer service screen select a team and then select a video you want to watch Buttons and functions available while watching a soccer video e Play Pause Pauses or plays the video e Previous Next Plays the previous or next video e Rewind Fast Forward Rewinds or fast forwards the video e Repeat Plays the video repeatedly e Options Function Description Picture Size Changes the size of the screen Picture Mode Allows you to change the picture mode of the current video Sound Mode Changes the sound mode of the current vide
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