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Samsung UHD 4K Curved Smart TV Series 6 (55" JU6800) User Manual

1. A This function is dependent on the specific model and area Read After Installing the TV Picture sizes and input signals The Picture Size setting is applied to the current source The applied Picture Size will remain in effect whenever you select that source unless you change it A Actual Picture sizes and input signals may differ depending on the TV model Input signal Picture size Analogue channel Composite 16 9 Wide Fit Personal Setting 4 3 Component 480i 480p 16 9 Wide Fit Personal Setting 4 3 Component 720p 16 9 Wide Fit Personal Setting 4 3 Component 1080i 1080p 16 9 Wide Fit Personal Setting 4 3 Fit to screen Digital channel 720p 16 9 Wide Fit Personal Setting 4 3 Digital channel 1080i 1080p 16 9 Wide Fit Personal Setting 4 3 Fit to screen HDMI 720p 1080i 1080p 16 9 Wide Fit Personal Setting 4 3 Fit to screen HDMI 3840 x 2160p 16 9 Wide Fit Personal Setting Fit to screen HDMI 4096 x 2160p 16 9 Wide Fit Personal Setting Fit to screen Installing an Anti Theft Kensington Lock A Kensington Lock is a physical device that can be used to protect the TV against theft Look for the Kensington slot on the back of the TV The slot has a icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry and then thread it through the TV s Kensington slot The lock is sold separately The method of using a Ke
2. x Certain channels are not available depending on the channel type Aerial Connection Before connecting any external devices and cables to the TV first verify the model number A sticker containing the model number is attached to the back of the TV The connection method varies depending on the model An aerial must be connected to the TV in order to receive broadcast signals A An aerial connection is not necessary when a cable box is used A Actual pictures may differ depends on the specific model and area Connect the correct aerial cable according to your viewing environment to the TV s aerial connector as shown in the diagram C Connecting to the Internet Establishing a Wired Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features and lets you update the TV s software quickly and easily through the Internet Connecting a LAN Cable Use a LAN cable A The TV will not be able to connect to the Internet if the network speed is below 10Mbps G Use Cat 7 LAN cables to link your TV to the Internet Access Points There are three ways to connect the TV to the Internet Refer to the diagrams and connect the LAN cable to the LAN connector on the back of the TV e External Modem SSSS55 S333S33S e Wall mounted LAN Outlet Connecting to a Wired Internet Network Automatically Network gt Network Settings Auto
3. A When a PC is connected to the TV but the Entertain mode is not available set Edit Name to DVI PC or PC Adjusting the Picture Quality for Each Picture Mode Picture gt Backlight Contrast Brightness Sharpness Colour or Tint G R Select one of the settings to display its slide bar Change the adjustment value using lt gt Change the item using A v Adjusted values are applied to the current source and picture mode A The Colour and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI HDMI DVI cable Choose a Picture Mode and then adjust the settings e Backlight Adjusts the brightness of individual pixels Decreasing the brightness reduces power consumption e Contrast Adjusts the screen contrast e Brightness Adjusts the overall brightness e Sharpness Sharpens or dulls the edges of objects Colour GAD Adjusts the overall colour saturation Tint G R Adjusts the ratio of green to red Increase the green value to saturate the greens and the red value to saturate the reds A Adjusted values are saved by the TV for the current source and picture mode and remain in effect each time the source and picture mode are selected Consequently the TV can have different picture settings for each external source x The Colour and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the Current P
4. MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model Serial No Contents Quick Guide Using Smart Hub 1 Connecting to the Internet 1 Setting up Smart Hub 1 Using Smart Hub Controlling the TV with Your Voice 2 Setting up Voice Recognition 3 Controlling the TV with your voice Controlling the TV with Your Motion 4 Setting up Motion Control 5 Controlling the TV using motions Using the Samsung Smart Control 6 Operating the TV with the POINTER button 7 Setting up the Samsung Smart Control 7 Pairing the TV to the Samsung Smart Control Improving the Viewing Experience of Sports Events 8 Activating Sports Mode 8 Using the functions available in sports mode Playing Multiple Screens Editing channels 10 Running the Edit Channel function 10 Rearranging or deleting channels Connecting Antenna and External devices Aerial Connection Connecting to the Internet 12 Establishing a Wired Internet Connection 14 Establishing a Wireless Internet Connection Troubleshooting Internet Connectivity Issues 16 Troubleshooting Wired Internet Connectivity Issues 17 Troubleshooting Wireless Internet Connectivity Issues Checking the Internet Connection Status Video Device Connection 20 HDMI Connection 21 Component Connection 22 External Input Connection TV Audio through the External Speakers 23 HDMI ARC Connect
5. Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max GMC 2 or above is not supported Supports SVAF Top Bottom Side by Side and Left Right view sequence type 2ES only Supports BD MVC specs only Audio decoders WMA 10 Pro supports up to 5 1 channels Supports up to the M2 profile WMA lossless audio is not supported QCELP and AMR NB WB are not supported Vorbis is supported for up to 5 1 channels Dolby Digital Plus is supported for up to 5 1 channels The DTS LBR codec is only available for MKV MP4 TS containers The supported sample rates are 8 11 025 12 16 22 05 24 32 44 1 and 48 KHz and differ by the codec Restrictions Restrictions to PIP Picture in Picture e PIP cannot be used while Smart Hub or 3D is active e Turning off the TV automatically disables PIP e Playing a game or using the karaoke feature on the main screen can result in lower PIP picture quality e Main screen is supported in UHD source
6. Loss of audio or video can be caused by using overly rigid or thick cables Make sure the cables are flexible enough for long term use If you are mounting the TV to a wall we recommend using cables with 90 degree connectors This is part of the product s design and is not a defect PIP functionality is only available when you are using an HDMI or Component source Change the Use Mode Support gt Use Mode to Home Use The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use Your TV utilizes high speed switching circuits and high levels of electrical current Depending on the TV s brightness level the TV may seem slightly noisier than a conventional TV Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund Before Using the Recording and Timeshift Functions Availability depends on the specific model and area Before Using the Recording and Schedule Recording Functions To set up a Schedule Recording you must first set the TV s clock Set the Clock System gt Time gt Clock You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a differen
7. The following list appears though it may differ based on the external device Anynet HDMI CEC Displays a list of HDMI CEC compliant devices connected to the TV Select View TV to exit Anynet HDMI CEC and start watching TV To switch to the screen of an external device simply select that respective device Connected Device Menu Display the menu of the connected device If the target device is a DVD player the DVD menu is shown Connected Device Tools Displays a list of frequently used functions available for the device If the target device is a DVD player the DVD playback menu is shown A Some external devices may not support this option Connected Device Title Menu Display the connected device s title menu If the target device is a DVD player the DVD title menu is shown A Some external devices may not support this option Using the e Manual Launching the e Manual Support gt e Manual The embedded e manual contains information You can also download a copy of the e manual from Samsung s website and read it on your computer or print it out A Yellow words indicate a menu item white bold words indicate remote control buttons Arrows are used to indicate the menu path Example Picture gt Picture Mode Select e Manual The e Manual loads 2 Select a category from the side of the screen Once a selection has been made the contents of the selected category appear 3 Select an item from
8. This function is not available when watching 3D channels or when PIP or MY CONTENT is active This function is not available when Data Service is active Manual Highlight Pressing this button saves 10 seconds of video leading up to that point and 10 seconds of video that follows as a highlight A This function can also be accessed using the E button A Available only while recording is in progress A Also possible to configure the TV to automatically save highlights without user intervention Select System gt Sports Mode and then set Auto Highlights to On Stop Recording Go to Live TV Use this button while watching a live programme to stop recording it Use while watching a recorded programme to watch a live programme A Available only when recording is in progress Record Start recording the sports event being watched A This function is only available when the recording function is supported e Highlights Player Use Highlights Player to view manually or automatically saved highlight segments of the recording However Highlights Player is not available with these TV operations e Recording two channels simultaneously e While Voice Guide is active e Switching the input signal using the SOURCE button When 3D mode is active x This function is only available when a recording is in progress This function is only available while you are watching a recorded programme Available only when recording is in pr
9. U icon appears on the screen speak commands slowly in a moderately loud voice into the microphone on the Samsung Smart Control Y This function is only available on certain models in specific geographical areas A For more information refer to TV Control using your Voice Controlling the TV with Your Motion A Availability depends on the specific model and area Setting up Motion Control System gt Motion Control Perform Motion Control Environment Test then finish the settings required to run motion control such as how to adjust Pointer Speed and whether to show Animated Motion Guide System Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Motion Control NZ A Your TV s menu may differ from the image above depending on the model Controlling the TV using motions System gt Motion Control gt Motion Control 1 Set Motion Control to On 2 Face the TV camera raise your hand at a comfortable position with your index finger fully extended upwards 3 Move your hand left or right slowly to move the pointer to a function Fold and open your index finger to run the pointed function This function is only available on certain models in specific geographical areas Motion Control is available in either direction control or motion pointing mode A Depending on the specific model some models need to be connected to the TV camera in order to u
10. Anynet HDMI CEC Gain Anynet HDMI CEC Enables disables Anynet HDMI CEC Set to Off to disable all Anynet related features Set to On to enable all Anynet HDMI CEC related features Auto Turn Off Given When set to Yes turns off Anynet HDMI CEC compatible external devices when the TV is turned off A Some Anynet HDMI CEC compatible devices do not support this feature Search for Devices AND Search for Anynet HDMI CEC compatible devices Using Anynet HDMI CEC Selecting an External Device No a Availability depends on the specific model and area Connect the device to the TV and then press the SOURCE button to display the Source screen Press the MENU 123 button on the Samsung Smart Control then select SOURCE on the On Screen Remote Select Anynet HDMI CEC from the list The Select Device screen appears Select a device and wait for the switch to take place This process may take up to 2 minutes to complete and cannot be cancelled once started Accessing the External Device s Menu Availability depends on the specific model and area Once the TV has switched over to the selected device you can access the device s menu using the TV s remote control Press the MENU 123 button on the Samsung Smart Control then select SOURCE on the On Screen Remote On the Source screen select the device and then press and hold the Enter button Select Anynet HDMI CEC from the list
11. Note that Anynet HDMI CEC only works with the TV s remote control and not with the panel keys You can configure the TV s universal remote function to control third party cable boxes Blu ray players and home theatres that do not support HDMI CEC using the TV s remote control Anynet Requirements Anynet cannot be used to control external devices that do not support HDMI CEC Anynet devices must be connected to the TV using an HDMI cable Some HDMI cables may not support Anynet HDMI CEC In this case you will need to replace the HDMI cable The TV remote control may not function under certain circumstances If this occurs select the Anynet device again Anynet HDMI CEC only works with external devices that support HDMI CEC and only when those devices are either in standby mode or turned on Anynet HDMI CEC can control up to 12 compatible external devices up to 3 of the same type With home theatre systems however the number of systems that can be controlled is limited to one To listen to 5 1 channel audio from an external device connect the device to the TV via an HDMI cable and the device s digital audio output connector directly to the home theatre system A home theatre system that has been connected to the TV using an HDMI cable and an optical cable supports 2 channel audio only 5 1 channel audio is however available for digital broadcasts with 5 1 channel audio Setting Up Anynet HDMI CEC System gt
12. Set Sports Mode to On System Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition A Your TV s menu may differ from the image above depending on the model Using the functions available in sports mode Set Sports Mode to On and then press the Enter button on the Samsung remote Control Select a function to run A For more information refer to Adding Realism to Sports A Actual menu screen may differ depends on the specific model and area Playing Multiple Screens A Availability depends on the specific model and area You can surf the web or run an app while viewing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right A For more information refer to Viewing Multiple Screens or Features with Multi Link Screen Editing channels Running the Edit Channel function Broadcasting gt Edit Channel Broadcasting Auto Tuning Aerial Terrestrial Channel List Guide Schedule Manager Edit Channel Edit Favourites A Your TV s menu may differ from the image above depending on the model Rearranging or deleting channels Broadcasting gt Edit Channel gt Change Number or Delete You can rearrange the order of channels or delete channels To change the order of a channel select it and then select Change Number To delete a channel select it and then select Delete
13. The Schedule Recording Timeshift function isn t working The Problem The TV cannot recognise the USB device or the Format Device Check Device and Device Performance Test functions fail There is a message saying need to format the USB Drive Schedule Recording cannot be used get a performance test failure message and then Schedule Recording and the Timeshift operation stops working Try this Refer to the USB device s manual and see if data can be stored on it Check if the USB device is in a locked state Check if the USB device was formatted when it was connected to a computer Formatting a USB device after connecting it to the TV may result in a formatting failure If Device Performance Test or Format Device has failed there may be a problem with the USB device or its specifications Try using a different USB device Check if the USB device is in a locked state Use the USB recovery function to recover the USB device Check if there is a USB device connected to the TV Check if the channel is a channel that can be recorded Recording will automatically stop if the signal becomes too weak The Timeshift function will not work if there isn t enough storage space on the USB device This problem can occur when using a low performance USB Drive that does not support recording A USB hard drive with a speed of 5 400rpm or above is recommended A USB memory stick is not supported Anynet HDMI CEC isn t
14. 50 Hz 112 500 50 000 594 000 aor ia 3840 x 2160 60 Hz 135 000 60 000 594 000 a ies 4096 x 2160 24 Hz 54 000 24 000 297 000 Ea 4096 x 2160 25 Hz 56 250 25 000 297 000 U o 4096 x 2160 30 Hz 67 500 30 000 297 000 P 4096 x 2160 50 Hz 112 500 50 000 594 000 ao ee 4096 x 2160 60 Hz 135 000 60 000 594 000 Read Before Using Bluetooth Devices Restrictions on using Bluetooth Availability depends on the specific model and area e The Samsung Bluetooth Speaker is only available when a device is supporting TV SoundConnect e You can t use Bluetooth Devices Speaker Select Sound gt Speaker Settings gt Speaker Select and Surround features simultaneously e Compatibility issues may occur depending on the Bluetooth Devices A Mobile exclusive headphone may not be available depending on the environment e Sync issues may occur depending on the Bluetooth Devices e The TV and Bluetooth Devices may disconnect depending on the distance between them e A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is exposed to electrical interference from same frequency band devices including medical equipment microwave ovens and wireless LANs e If the problem persists be sure to use a Digital Sound
15. High Contrast Navigate to System gt Accessibility and set the High Contrast option to On This option changes major service screens to white text on black background or change the transparent TV menus to opaque so that text can be more easily read Press and hold the ok VA button on the Samsung Smart Control to turn on or off High Contrast Adjusting the Menu Transparency System gt Accessibility gt Menu Transparency Navigate to System gt Accessibility and adjust the opacity level Adjust the menu s transparency A When the High Contrast System gt Accessibility gt High Contrast setting is set to On menu display is automatically set to opaque and you cannot change the Menu Transparency settings System gt Accessibility gt Enlarge Navigate to System gt Accessibility and set Enlarge to On Set whether or not to enlarge the highlighted item Press and hold the ok VA button on the Samsung Smart Control to turn on or off Enlarge Learning about the remote control for the visually impaired System gt Accessibility gt Learn About your Remote Control This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated press a button on the remote control and the TV tells you its name To exit Learn About your Remote Control press the RETURN button twice A This function is only available on certain models in specific geographical
16. Mode Set the subtitle mode e Subtitle Language Set the subtitle language A The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the subtitle feature of the DVD or Blu ray player and the player s remote control Subtitle Options System gt Accessibility gt Subtitle Select a subtitle mode The list of modes may vary depending on the broadcast e Primary Subtitle Set the primary subtitle language e Secondary Subtitle Set the secondary subtitle language PIP Broadcast Viewing Picture gt PIP Use the PIP Picture In Picture function to watch TV in a small window while also watching images from an external source such as a DVD player a Blu ray player or a computer in the background Select Picture gt PIP to display the PIP settings window This settings window contains the following options e PIP Activates deactivates PIP e Aerial Select the PIP sub picture broadcast signal e Channel Select the PIP sub picture channel e Size Select the PIP sub picture size e Position Select the PIP sub picture position e Sound Select Select the audio source PIP restrictions e PIP cannot be used while Smart Hub or 3D Is active e Turning off the TV automatically disables PIP e Playing a game or using the karaoke feature on the main screen can result in lower PIP picture quality e For PIP to work the main screen s source must be Component or HDMI The sub picture
17. Output Optical port or HDMI ARC port Licence DIVX HD DivX Certified to play DivX video up to HD 1080p including premium content ABOUT DIVX VIDEO DivX is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that has passed rigorous testing to verify that it plays DivX video Visit divx com for more information and software tools to convert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX Certified device must be registered in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to complete your registration DivX DivX Certified and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license Covered by one or more of the following U S patents 7 295 673 7 460 668 7 515 710 7 519 274 dts Premium Sound 5 1 Manufactured under a licence from U S Patent No s 5 956 674 5 974 380 5 978 762 6 487 535 6 226 616 7 212 872 7 003 467 7 272 567 7 668 723 7 392 195 7 930 184 7 333 929 and 7 548 853 DTS the Symbol and DTS and the Symbol together are registered trademarks amp DTS Premium Sound 5 1 is a trademark of DTS Inc 2012 DTS Inc All Rights Reserved DOLBY DIGITAL PLUS This product was manufactured under a licence from Dolb
18. Select lt q p to play the video back at 1 4 the normal speed Rewind Fast Forward Slows down or speeds up playback by a factor of up to 7 To restore the normal playback speed press p button on the standard remote or press the button on the smart control Fast Forward cannot be used while watching the Current Programme Channel List Displays the channel list Tools You can launch the Tools menu Open the Tools menu to access the context menus available in Timeshift mode Using the Channel List Broadcasting gt Channel List Launch the Channel List while watching TV to change channels or to see what s on other channels To display the Channel List place a finger on the POINTER button on the Samsung Smart Control and then select the icon that appears at the right side of the screen For Standard remote control please follow Broadcasting gt Channel List operate it Select a channel from the Channel List to jump to it right away To quickly scroll through the list use the channel up down buttons This moves the focus one page at a time The Channel List screen contains the following icons A An analogue channel A favourites channel A locked channel Using Options Press lt button to select Options The following options are available History Displays a list of channels that you viewed recently Add a New List Allows you to creating a new channel list by adding channels from a favourites list an
19. Support gt Self Diagnosis gt Motion Control Environment Check You can test the ambient noise and brightness levels surrounding the TV camera and microphone to ensure if they are suitable for voice and motion control use Activating motion control System gt Motion Control gt Motion Control Face the TV camera Lower your hand to a comfortable position Raise your hand with your index finger fully extended upwards and then move your hand slowly to the left or right When your hand is successfully recognised by the TV camera motion control is activated and a pointer and motion control icons appear on the screen A If Motion Control is activated a pop up window appears and guides you through basic use of Motion Control A Moving your hand out of the range of the TV camera deactivates Motion Control To reactivate Motion Control simply raise your hand towards the TV camera within 3 seconds The recognition may be terminated if the index finger does not fully spread out or is moved too fast Using the motion control tutorial Support gt Motion Control Tutorial You can learn the basics of using motion control A If Motion Control is activated a pop up window appears and guides you through basic use of Motion Control Learning motion control basics The following actions are available Moving the pointer Move your hand to move the pointer accordingly Selecting an item Fold down and raise your index finger to
20. TV s HDMI port with the MHL to HDMI cable to view the mobile device screen on the TV Mobile Device Screen on TV Screen Mirroring Wirelessly connect the TV to the mobile device with the mirroring function to view the mobile device s screen on the TV A This option is available only with mobile devices that support mirroring Connecting Mobile Devices without a Wireless Router Wi Fi Direct Wi Fi Direct enables you to connect the TV to a mobile device without a router or AP Quickly access and play photo video and music files from a connected mobile device on the TV screen A This option is available only with mobile devices that support Wi Fi Direct Connecting via Samsung Link Samsung Link enables you to play photo video and music files from a Samsung Link enabled mobile device without having to manually connect the device to the TV Connecting via Home Network DLNA View play on the TV photo video and music files from a mobile device connected to the same router or AP as the TV Connecting via Smart View Install and run the Smart View app on your mobile device and connect it to the TV in the same network However Smart View does not work when this function is in use A When you are playing UHD level video saved on a USB device A When viewing the digital channel with UHD level resolution Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function su
21. TV s model number your TV s software version the Smart Hub info and other information you need to receive the service support Sy P Y Press gy to view the open source licence There is a problem with the screen Testing the Picture Support gt Self Diagnosis gt Picture Test Before you review the list of problems and solutions below run the Picture Test to determine if the problem is caused by the TV The Picture Test displays a high definition picture you can examine for flaws or faults If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance If the test picture is displayed properly there may be a problem with an external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual G If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance A If the test picture is displayed properly there may be a problem with the external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual The Problem Flickering and Dimming Component Connections Screen Colour Screen Brightness Auto Motion Plus Blur Unwanted Powering Off Problems Powering On Unable to find a Channel Try this If your Sa
22. Timer has been enabled The Sleep Timer automatically turns the TV off after a specified period of time If the Sleep Timer has not been enabled see if No Signal Power Off System gt Eco Solution gt No Signal Power Off or Auto Power Off System gt Eco Solution gt Auto Power Off has been enabled and disable them When the TV is turned on the remote control receiver flashes 5 times before the screen turns on If you are having problems powering on your Samsung television there are a number of things to check before calling the service department Confirm that the TV s power cord is connected correctly at both ends and that the remote control is operating normally Make sure that the antenna cable or cable TV cable is firmly connected If you have a cable box confirm that it is plugged in and turned on Launch Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning If your TV is not connected to a cable box run Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning The Problem The TV image does not look as good as it did in the store The picture is distorted The colour is wrong or missing The colour is poor or the picture is not bright enough There is a dotted line on the edge of the screen The picture is black and white When changing channels the picture freezes or is distorted or delayed Try this Store displays are all tuned to digital HD high definition
23. You cannot use the play function when Setup is in progress Check whether the device supports Anynett Check whether the HDMI cable is properly connected Go to System and see if Anynet HDMI CEC has been set to On Scan for Anynet devices again Anynet devices must be connected to the TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynett If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please scan for the device again Connect an optical cable to the TV and the receiver ARC enables digital sound to be outputted via the HDMI ARC port However ARC is only available when the TV is connected to an audio receiver that supports ARC am having trouble launching using apps launched an app but it s in English Languages supported by the app may be different from the user interface language How can change the The ability to change the language depends on the service provider language My application is not Check with the service provider working Refer to the help section on the application service provider s website My file won t play Some files can t be This problem may occur with high bitrate files Most files can be played back but played you might experience problems with high bitrate files want to reset the IV Reset Picture Sound Channel Smart Hub a
24. and then change the Favourites list on the side of the screen to the Favourites list you want to use From the Favourites list displayed on the side of the screen select all the channels you want to COPY Select Options A list appears Select Copy to Favourites from the list A pop up window appears From the pop up window that appears on the screen select the Favourites lists you want to copy the selected channels to This copies the selected channels to the selected Favourites lists A Copy to Favourites is only available when there are channels in the Favourites list Adding Realism to Sports System gt Sports Mode Sports Mode enables optimal picture and sound settings for sports events making them appear and sound as if you were actually there In addition it will be possible to use video recording and time shift functions at the same time while watching a sports event and manually or automatically designated highlight scenes if a recording device is connected to the TV when you are using Sports Mode A For more information about recording a programme and using a recording device refer to the Recording Programmes section A For more information about the Time Shift feature refer to the Using Timeshift section A This function is only available on certain models in specific geographical areas A Using the colour buttons in Sports Mode may be restricted while using Data Service Enabling Sports Mode System gt Sp
25. and use normal audio mode instead A The HD audio signals available on the TV are not available on external audio players connected via HDMI Bluetooth or Wi Fi networks e Auto Volume When you change channels video sources or content Auto Volume automatically adjusts the TV s volume level so that the volume level remains the same for all sources For example if you switch from a streaming video application to a Blu ray player or a favourite TV channel Auto Volume can modify the volume up to 12db to equalise the sound The Auto Volume function has two settings Normal and Night Normal applies a normal level of volume adjustment Night applies a slightly lower volume level and is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate the Auto Volume function When you use the Auto Volume function with a source device the device s volume control may not function properly Setting the Time and Using the Timer Setting the Current Time System gt Time gt Clock Set the clock manually or automatically Once the clock has been set you can press the INFO button on the standard remote or press the MENU 123 button on the smart control then select the INFO to check the current time A The clock must be reset every time the power is disconnected Setting the Clock using Digital Broadcast Info System gt Time gt Clock gt Clock Mode Set Clock Mode to Aut
26. areas Using Multi output Audio A Availability depends on the specific model and area System gt Accessibility gt Multi output Audio TV sound will be played simultaneously through the TV s internal speakers and connected Bluetooth headphones Listening to the TV through Bluetooth headphones for the audibly impaired A Availability depends on the specific model and area Sound gt Speaker Settings gt Bluetooth Headphones You can turn on both of the TV speaker and Bluetooth headphones at the same time The audibly impaired can adjust the TV volume to control audio from the Bluetooth headphones Changing the Menu Language System gt Menu Language AND Select System gt Menu Language and then choose a language from the list Use this option to change the menu language Checking Notifications System gt Notifications You can view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs A To delete all notifications select Delete All A To check the SMART TV s service notifications in a web browser select Service Notice Setting Up a Password System gt Change PIN Set a PIN Personal Identification Number to lock channels reset the TV and change the TV settings 1 Select System 5 Change PIN The PIN input window appears 2 Enter a PIN The default PIN is 0000 3 Enter a new PIN and t
27. attempt fails try again or connect manually Connecting to a Wireless Internet Network Manually Network gt Network Settings With networks that require a static IP address you will need to enter the IP address subnet mask gateway and DNS values manually to connect to the network To get the IP address subnet mask gateway and DNS values contact your Internet Service Provider ISP Ly a 4 r Refer to the Dynamic versus Static IP Addresses section for more information on dynamic IP and static IP addresses Select Wireless The TV automatically displays a list of available wireless networks Select the network SSID you want to connect to If the wireless router doesn t appear in the list select Add Network and enter the network s SSID manually Enter the security key and select OK If the selected network is not security enabled the TV attempts to connect right away Select Stop when the TV attempts to connect to the network Once the network connection has been interrupted select IP Settings In the IP Settings screen set the IP setting to Enter manually enter the IP Address Subnet Mask Gateway and DNS Server values and then select OK e Use one of the following methods to enter the numerical values Set the numbers using the and W buttons on screen Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smar
28. can move to the Schedule Manager screen e Adding Favourites Click Edit Favourite Channels to add the selected programme to the Favourites e Viewing Detailed Information View detailed information about the selected programme The programme information may vary depending on the type of incoming signal and may not be available at all for certain programmes Select a current programme on another channel and select View Details to Watch or Record the programme Select an upcoming programme and select View Details for Schedule Viewing or Schedule Recording A You can only view programmes scheduled after the current time Checking current programme info To get information about a show that you are watching use one of the following ways e Standard remote control Press the INFO button e Samsung Smart Control Press the MENU 123 button and then select INFO To instantly record the current programme select it in the Programme Info window To view information about upcoming programmes use the and gt buttons To set up a Schedule Viewing or Schedule Recording for a programme select that programme To view the programme info you must first set the TV s Clock System gt Time gt Clock A The programme information may differ with the type of incoming signal and may not be available at all for certain programmes A For more information on Schedule Viewing refer to Setting Up a Schedule Viewing For more i
29. channels If you have an analogue cable set top box upgrade to a digital set top box Use HDMI or Component cables to deliver HD high definition picture quality Many HD channels are upscaled from SD Standard Definition content Look for a channel that is broadcasting true HD content e Cable Subscribers Try HD channels from the channel lineup e Terrestrial Cable Aerial Connection Try HD channels after running the Auto Tuning function Adjust the cable box s video output resolution to 1080i or 720p The compression of video content may cause picture distortions especially in fast moving pictures from sports programmes and action movies A weak or bad quality signal can cause picture distortions This is not an issue with the TV Mobile phones used close to the TV within 1 m may cause noise in analogue and digital channels If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause colour problems or a blank screen Go to the Picture menu and then adjust the Picture Mode Brightness Sharpness and Colour settings See if Energy Saving System gt Eco Sensor gt Energy Saving has been enabled Try resetting the picture Picture gt Reset Picture If the Picture Size has been set to Fit to screen change the setting to 16 9 Change the cable box resolution If you are using AV composite input connect the video cable yello
30. device searches for available devices to connect to Select the TV from the list The TV automatically allows the connection and the device connects A If the mobile device cannot connect turn off and on the TV and mobile device Managing the connection status of previously connected mobile devices i w N Y Select Network gt Multimedia Device Manager The TV displays a list of devices that have previously connected to the TV or have tried to connect to the TV and been denied The status of the connection Allow Deny is also displayed Select a device Select connection type or delete the device from the list This function is only available if the devices have previously connected to the TV or have previously attempted to connect and been denied Connecting Mobile Devices without a Wireless Router Wi Fi Direct Network gt Wi Fi Direct Wi Fi Direct lets you connect mobile devices directly to your TV using wireless technology After connecting a device to the TV using Wi Fi Direct it will be possible to view play video photo and music files from the device on the TV The mobile device must support Wi Fi Direct Make sure the mobile device you intend to use supports Wi Fi Direct Enable Wi Fi Direct on the mobile device and then launch Wi Fi Direct The TV automatically scans for and displays a list of available devices The TV s name also appears on the mobile device Select the device from the list to
31. initiate a connection If a connection request is made by the TV a permission message appears on the mobile device and vice versa Allow the connection This completes the connection process Connecting via Smart View By installing and running the Smart View app on the mobile device you can view the device screen on the TV or play the device s multimedia content videos photos and music on the TV However Smart View does not work when this function is in use x When you are playing UHD level video saved on a USB device When viewing the digital channel with UHD level resolution Go to Google Play and search for and install Smart View on your mobile device Smart View is a cross platform multi screen app that enables you to load the TV screen on a mobile device share multimedia contents between two devices and control the TV remotely For more information refer to the Smart View manual Connecting via Samsung Link Samsung Link enables you to view play photo video and music files from a Samsung Link enabled mobile device with ease Also use Samsung Link to play and view the content of a mobile device that has been registered to Samsung Link under your Samsung account even if the mobile device and the TV are not connected to the same router or AP 7 Run the Samsung Link app on the mobile device and then sign in with your Samsung account A To use Samsung Link you have to sign in with a Samsung account If you d
32. initiates the universal remote setup process 3 Select an external registered device on the Universal remote setup screen The following options are available e Use External Speakers Listen to the audio from the external device through the connected home theater This is available only on the set top box or Blu ray player e Link Set top Box Listen to the audio from the set top box through the home theater that is connected to the TV This is available only on the home theater system e Link Blu ray Player Listen to the audio from the Blu ray player through the home theater that is connected to the TV This is available only on the home theater system e Source Setup Change the TV s input source to your selected external device e Sync with TV power Configure the set top box to turn off when the TV is turned off This is available only on the set top box e Rename Rename the registered external device up to 15 characters long e Delete Remove the registered external device Controlling the TV with a Keyboard System gt Device Manager gt Keyboard Settings You can use a keyboard to control the TV A Certain models do not support USB HID class keyboards Connecting a Keyboard Connecting a USB Keyboard Plug the keyboard cable into the TV s USB port A connection message appears on the screen Connecting a Bluetooth Keyboard 1 Availability depends on the specific model and area Place the Blueto
33. it would to an MHL to HDMI cable connection e Certain functions such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is set to On If this is the case set 3D Auto View or 3D Mode to Off Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver Connecting a device using an optical cable does not automatically turn off the TV speakers To turn off the TV s speakers set Speaker Select MENU 123 gt Sound gt Speaker Settings gt Speaker Select to something other than TV Speaker An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device s manufacturer Digital audio is only available with 5 1 channel broadcasts Connection notes for computers For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorised access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected on the same network Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShare Cast or Screen Mirroring To check whether your mobile device supports the mirroring function please visit the mobile device manufacturer s website To use
34. ooe a aif AIFF AIFF aiff Supported video codecs Certain files depending on how they were encoded may not play on the TV File Frame rate Bitrate Feet Container Video codecs Resolution fos Mbps Audio codecs 4096X2160 24 H 264 BP MP HP 3840X2160 30 HEVC H 265 Main Main10 Main4 2 2 10 4096x2160 60 80 avi Motion JPEG 30 80 mkv asf MVC WMV mp4 AVI DivX 3 11 4 5 6 MOV MKV 3 ASF Dolby Digital aa MPEG4 SP ASP 60 mo VrO MP4 LPCM mpg 3GP ADPCM IMA MS mpeg MOV EET Video AAC ts FLV HE AAC to VRO WMA MPEG2 1920x1080 20 o trp VOB Dolby Digital Plus MOV PS MPEG MP3 MPEG1 flv TS DTS Core LBR vob SVAF l G 711 A Law e svi Microsoft MPEG 4 v1 v2 v3 u Law m2ts Window Media Video 30 mts v7 WMV1 v8 WMV2 divx H 263 Sorrenson VP6 VP8 1920x1080 90 webm WebM 4096X2160 24 Vorbis VP9 4096x2160 3840X2160 30 rmvb RMVB RV8 9 10 RV30 40 1920x1080 60 20 RealAudio 6 Other restrictions Codecs may not function properly if there is a problem with the content Video content does not play or does not play correctly if there is an error in the content or container Sound or video may not work if they have standard bit rates frame rates above the TV s compatibility ratings If the Index Table is has an error the Seek Jump function will not work When playing video over a network connection the video may not play smoothly because of data transmission speeds
35. software s Help section Connecting via Home Network DLNA Quickly access and view play photo video and music files from a computer on the TV screen 1 Connect the TV and the computer to the same router or AP A home network will be configured once the two connections are established A Home Network DLNA enables content sharing between the TV computers and mobile devices connected to the same wired or wireless router From the computer select Control Panel gt Network and Internet 5 Network and Sharing Centre gt Change advanced sharing settings and select Choose media streaming options to activate media streaming From the list set TV to Allowed Launch Windows Media Player from the computer select Settings 5 Library Management and then add the location where the photo video and music files are saved to view play the files on the TV screen A It will be possible to view play on the screen files moved to Windows Media Player s default folder A As long as File Sharing is activated unauthorised access may be allowed Disable File Sharing if data access is not required Connecting with a Mobile Device Connect mobile device such as a smartphone or tablet to the TV directly or indirectly over a shared network and display the mobile device screen or content on the TV screen Connect the mobile device to the TV as follows Connecting with MHL to HDMI Cable Connect the mobile device s USB port to the
36. supports TV source only e The PIP window supports digital channels only Scanning for Available Channels Broadcasting gt Auto Tuning Automatically scans and indexes all channels received through the TV s antenna input connector If there are saved channels this feature deletes the existing list and then saves the newly scanned channels If the TV is connected to a cable box you do not need to do this 1 Select Broadcasting gt Auto Tuning 2 Select Start when prompted This initiates the Auto Programme function The process can take up to 30 minutes to complete e Auto Tuning Scans for channels automatically and stores them in the TV s memory e Cable Search Option when the aerial was set to Cable Availability depends on the specific model and area Sets additional search options such as the frequency and symbol rate for a cable network search A Availability depends on the specific model and area selecting the Broadcast Audio Options Broadcasting gt Audio Options e Audio Language Digital channels only Change the default value for audio languages Primary Audio Set the primary audio language Secondary Audio Set the secondary audio language The available language may differ depending on the broadcast e Audio Format Digital channels only Change a desired audio format The supported audio format may vary depending on the broadcast programme Audio Description System gt Accessibility gt A
37. supports subtitles display Subtitle Settings Used to change the size of the screen The supported picture sizes vary depending on the video Change the Picture Mode setting Sound Mode Used to change the Sound Mode Choose a desired audio language This option works only when the video supports Audio Language multi track sound A Depending on the specific model Information Displays detailed information about the current file Picture Size Managing Recorded Files 1 Press SOURCE button 2 Select a USB recording device A list of recordings appears Y This function is only available on certain models in specific geographical areas Saved File List Features e Sorting the Saved File List Sorting with Sort By Select Sort By at the top of the screen and then select a viewing mode The list is sorted based on the selected viewing mode Sorting with Filter Select Filter at the top of the screen and then select a filter The list is refreshed to only show files that match the selected filter e Options Function Description Play Selected Select files from the file list and then select Play You can create a playlist Delete Deletes recording files Select the files and then select Delete This deletes all selected files Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date Toset up a Schedule Viewing you must first set the
38. the batteries in the correct polarities If the batteries are Inserted in the wrong polarities the batteries may explode or leak internally which may result in fire injury or contaminate the environment applicable to the SSG 5100 only Swallowing the cylindrical button type battery can cause serious damage to your internal organs If this happens contact a doctor immediately applicable to the SSG 5100 only Keep old batteries out of the reach of children to prevent children from swallowing them If they swallow them consult a doctor immediately applicable to the SSG 5100 only Supported Resolutions for 3D Modes A These specifications apply to the 16 9 display ratio only A Depending on the specific model and area HDMI e 3D Mode fgg L R H T B z E Resolution O i J 1280 x 720p 1920 x 10801 50 60 1920 x 1080p 24 25 30 50 60 3840 x 2160p 24 25 30 50 60 Component 1280 x 720p 59 94 60 1920 x 10801 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel 1280 x 720p 59 94 60 1920 x 10801 59 94 60 Videos Photos Refer to Read Before Playing Photo Video or Music Files Computer via HDMI Cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080 If you select another resolution the TV may not display 3D images correctly a
39. to the computer s audio output connector A For information on resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions Refer to the diagram and connect the DVI to HDMI cable to the TV s HDMI IN DVI port and the computer s DVI OUT port A The number of connectors and their names and locations may vary depending on the model Once the connection has been made press the SOURCE button to select the connected external device Connecting via Samsung Link Quickly access photo video and music files saved on a computer with Samsung Link software installed Also use Samsung Link to play and view the content of a computer that has been registered to Samsung Link under your Samsung account even if the computer and the TV are not connected to the same router or AP 1 Visit the Samsung content and service portal http link samsung com on a computer and sign into your Samsung account A To install Samsung Link desktop software you will need to first sign into your Samsung account If you don t have a Samsung account create one first Install Samsung Link desktop software When the installation is complete the computer will be registered to Samsung Link Specify the folder you wish to link to the TV You can view and play photo video and music files contained in the specified folder on the TV screen A For more information on using Samsung Link desktop software refer to the
40. video is paused Step Press yy button to scan through a video one frame at a time Slow Motion The pp plays the video back at 1 4 the normal speed A Buttons that appear differ with the file being played Rewind Fast Forward Rewind or Fast Forward the recording file recorded programme Repeatedly select the button to make the rewind fast forward speed faster by up to 5 times To restore normal playback speed press the p button on the standard remote or press the py button on the smart control Previous Next To play the previous file recorded programme press j44 twice Selecting j44 once reloads the current video from the beginning To play the next file recorded programme press pp This function is not available when the programme is recorded in Sports Mode Highlights Player Select Highlights Player to view highlights from the current recording This feature is only available for programmes that were recorded in Sports Mode and along with highlight data have been saved Live TV This function enables the PIP feature so that you can watch a live programme through PIP A Channels cannot be changed x You can only use this function for programmes recorded in Sports Mode A This function is only available on certain models in specific geographical areas e Settings Subtitle Turn the subtitles On or Off Subtitle Language Used to change the language A This option works only when the video
41. when you play the music through the TV speakers Sound gt Sound Mode Screen Off Plays the music files only with the screen off Listening to music in HD quality You can enjoy HD music in HD native quality Move to MY CONTENT service and select a music file to play in HD quality xy PR x Set HD Audio Sound gt Additional Settings gt HD Audio to On before playing HD Audio format HD icon is displayed next to HD music files in the playlist Select the music file and then select to play it When you set HD Audio mode to Off during playback the next music file is played with standard audio signals When you play an HD music file while the Multi Link Screen is running Multi Link Screen is automatically terminated Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz Some S PDIF receivers may not be compatible For such incompatible receivers deactivate HD Audio mode and use normal audio mode instead Some external audio players connected via HDMI Bluetooth or Wi Fi networks are not able to play the HD audio signals Functions on the media content list screen You can use the following functions on the media content list screen of a storage device e Filter By Filters the media content to display the type of media you want e Sort By Sorts the content list The sorting methods change depending on the type of content you have selected This function is not available wh
42. wireless environment conditions SOURCE MENU 123 POINTER RETURN EXTRA amp SMART HUB SAMSUNG Colours and shape may vary depending on the model Button MIC tk Z AD SOURCE MENU 123 A POINTER NPY NN Enter RETURN EXIT gt I EXTRA SMART HUB Description Starts voice recognition When the microphone icon appears on the screen say a voice command into the microphone Say Help to learn about basic usage and voice commands A Say a voice command 10cm to 15cm from the microphone and at an appropriate volume Press this button to mute the sound temporarily Press and hold this button to bring up Accessibility Shortcuts that enables or disables Accessibility MENU gt System gt Accessibility menus Changes the source Displays the On Screen Remote Control on the TV s screen Y For more information refer to Displaying the Remote Control on the Screen virtual remote control Changes the volume Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Press the POINTER button to select or run a focused item Changes the channel Moves the focus and changes the values seen on the TV s menu Selects or runs a focused item Press and hold to display the Guide Returns to the previous menu or channel Press and hold to exit the currently running f
43. x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 s 1024 x 768 75 Hz 60 023 75 029 78 750 aE ae 1152 x 864 75 Hz 67 500 75 000 108 000 EF 1280 x 720 60 Hz 45 000 60 000 74 250 a ie 1280 x 800 60 Hz 49 702 59 810 83 500 mah 1280 x 1024 60 Hz 63 981 60 020 108 000 Eja 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 112 59 790 85 500 u en 1440 x 900 60 Hz 95 935 59 887 106 500 o 1600 x 900RB 60 Hz 60 000 60 000 108 000 1680 x 1050 60 Hz 65 290 59 954 146 250 ae es 1920 x 1080 60 Hz 67 500 60 000 148 500 PF Supported Resolutions for Video Signals CEA 861 Resolution PON aOR a Jaia Clock frequency Polarity Display format frequency frequency horizontal Dots x lines KHz Hz MHz vertical 720 1440 x 576i 50 Hz 15 625 50 000 27 000 a jh 720 1440 x 480i 60 Hz 15 734 59 940 27 000 afs 720 x 576 50 Hz 31 250 50 000 27 000 720 x 480 60 Hz 31 469 59 940 27 000 1280 x 720 50 Hz 37 500 50 000 74 250 1280 x 720 60 Hz 45 000 60 000 74 250 Pa 1920 x 1080i 50 Hz 28 125 50 000 74 250 ET 1920 x 1080i 60 Hz 33 790 60 000 74 250 a ye 1920 x 1080 24 Hz 27 000 24 000 74 250 ta 1920 x 1080 25 H2 28 125 25 000 74 250 e aa 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 ay 1920 x 1080 60 Hz 67 500 60 000 148 500 ae es 3840 x 2160 24 Hz 54 000 24 000 297 000 ae ie 3840 x 2160 25 Hz 56 250 25 000 297 000 PT 3840 x 2160 30 Hz 67 500 30 000 297 000 a die 3840 x 2160
44. 4 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built on coaxial cables standardised by the IEEE Use cable shorter than 3M to get the next best UHD 60P viewing quality HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Some computers do not support HDMI interface depending on its graphics adapter specifications In this case use a DVI to HDMI cable to connect the computer to the TV Refer to the diagram and connect the HDMI cable to the external video device s HDMI OUT connector and the TV s HDMI IN STB connector The number of connectors and their names and locations may vary depending on the model Once the connection has been made you will be able to select the connected external device using the SOURCE button Connecting with the HDMI to DVI Port If the graphics adapter of your computer does not support HDMI interface connect the computer to the TV with the DVI Digital Visual Interactive to HDMI cable However DVI to HDMI connection is supported by the HDMI port for DVI only and does not support audio signal transmission To listen to the computer sound connect the external speaker
45. 7 Before the Using Timeshift Function S Recommendation Disclaimer 158 S Recommendation with Voice Interaction 158 S Recommendation Before Using 3D Viewing Mode 159 3D Precautions Supported Resolutions for 3D Modes 162 HDMI 162 Component 162 Digital channel 162 Videos Photos Supported Resolutions for UHD 163 If HDMI UHD Color is set to Off 163 If HDMI UHD Color is set to On Read Before Using Voice Motion or Face Recognition 164 Precautions for voice motion and face recognition 165 Requirements for using voice motion or face recognition Read Before Using APPS Web Browser Restrictions Some countries areas don t support Web Browser Read Before Playing Photo Video or Music Files 170 Limitations on use of photo video and music files 171 Supported external subtitles 171 Supported internal subtitles 172 Supported image formats and resolutions 172 Supported music formats and codecs 173 Supported video codecs Restrictions 175 Restrictions to PIP Picture in Picture Read After Installing the TV 176 Picture sizes and input signals 176 Installing an Anti Theft Kensington Lock 177 Read before setting up a wireless Internet connection Read Before Connecting a Computer Supported Resolutions 178 IBM 178 MAC 179 VESA DMT Supported Resolutions for Video Signals 180 CEA 861 Read Before Using Bluetooth Devices 181 Restrictions on using Bluetooth Licence Glossary Using Smart Hub Connecting to t
46. A Availability depends on the specific model and area Sound gt Speaker Settings gt Bluetooth Headphones You can connect Bluetooth headphones to the TV They must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth headphone s operating manual e Bluetooth Headphone List Displays a list of Bluetooth headphones that can be paired with the TV Select a Bluetooth headphone to display its menu options From this menu you can activate deactivate i e pair unpair the Bluetooth headphone or remove it from the list A If the TV fails to find a headphone place the headphone closer to the TV and select Refresh A When you turn on a paired Bluetooth headphone the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivate the Bluetooth headphone easily Y Before using a Bluetooth device refer to Read Before Using the Bluetooth Devices e Multi output Audio Allows you to listen to audio through the TV s speakers and the connected Bluetooth headphones simultaneously Setting up Multiroom Speakers Sound gt Speaker Settings gt Multiroom Link Settings Y SS x Y Multiroom Link Settings Set up speakers that are connected via your home network The Multiroom Link function is not available on all model Settings Sets the Samsung Multiroom Link compatible speaker s to one of the following options Sur
47. After sorting files in the Folder view mode the TV can display up to 1000 files per folder If the USB device contains more than 8 000 files and folders however some files and folders might not be accessible The PTP pier to pier connection mode is available only for digital cameras If you connect a smartphone or tablet to the TV using PTP mode the TV will not recognise it A Be sure to connect a USB or external Hard Drive supporting USB 3 0 to the USB 3 0 port A Certain files depending on how they were encoded may not play on the TV A Certain files are not available depending on the model Supported external subtitles A Certain files depending on how they were encoded may not play on the TV semaine me names me tn ah Supported internal subtitles A Certain files depending on how they were encoded may not play on the TV A wets tat m rinse swans a we Sewer we Supported image formats and resolutions A Certain files depending on how they were encoded may not play on the TV 15360x8640 Supported music formats and codecs A Certain files depending on how they were encoded may not play on the TV FLAC FLAC Supports up to 2 channels Supports up to 10 Pro 5 1 channels wma WMA WMA WMA lossless audio is not supported Supports up to the M2 profile Ss nm me Supports type 0 and type 1 midi midi Seek is not supported Supports USB device only
48. Changes the encoding language when the subtitles are displayed incorrectly Rotate Rotates the video Picture Mode Changes the Picture Mode setting TV Speaker Plays the video sound through the TV speakers Audio Out Plays the video sound through the external speakers Speaker List Speaker Settings Plays the TV sound through a speaker that you want Sound Mode Changes the video sound mode during playback when you play the video sound through the TV speakers Sound gt Sound Mode Sound Mode Changes the Sound Mode setting Selects a audio language This function is only available when the video supports Audio Language multi track sound Information Displays detailed information about the video Buttons and functions available while playing music Pause Play Pauses or resumes the music Previous Next Plays the previous or next music file Press the j q button twice to play the previous music file Press the j44 button once starts the current music file from the beginning Press the pp button to play the next music file Repeat Plays the current music file repeatedly or all music files in the same folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the music through the TV speakers Audio Out Plays the music through the external speakers Speaker Settings Plays the music through a speaker that you want Sound Mode Changes the sound mode during playback
49. Controlling the TV with a Mouse 50 Connecting a Mouse 51 Using the Mouse Connecting a Bluetooth Gamepad Entering Text Using QWERTY 52 Using Additional Functions Smart Features Viewing Multiple Screens or Features with Multi Link Screen 53 Using Multi Link Screen Smart Hub 54 Launching Smart Hub automatically 55 Testing Smart Hub connections 55 Using the Smart Hub tutorial 55 Resetting Smart Hub Using Smart Hub with a Samsung Account 56 Creating a Samsung account 57 Signing in to a Samsung account 57 Linking your Samsung account to external service accounts 58 Changing and adding information to a Samsung account 58 Deleting all Samsung accounts from the TV Using the SAMSUNG APPS Service 59 Managing Downloaded Apps with the pop up Options menu 60 Installing an app 61 Removing an app from the TV 61 Locking and unlocking apps 61 Updating apps 61 Rearranging apps 61 Rating purchased apps 61 Using other app features and functions Using the e Manual 62 Launching the e Manual 62 Using the buttons in the e Manual Using the web browser 63 Browsing preferences Using the MY CONTENT Service 65 Read before playing media content 66 Playing multimedia content in a computer or mobile device 66 Playing media content saved on a USB device 67 Buttons and functions available while viewing photos 68 Buttons and functions available while viewing videos 69 Buttons and functions available while playing musi
50. D 3D Converts normal images to 3D images A Some formats do not support this mode Adjusting the 3D Effect Picture gt 3D Configure the viewpoint depth and other 3D settings for a custom viewing experience Adjusting the 3D perspective Select Picture gt 3D gt 3D Perspective Use the adjustment bar shown on the screen to adjust the perspective Adjusting the 3D Depth Select Picture gt 3D gt 3D Depth Use the adjustment bar shown on the screen to adjust the depth This option cannot be used if 3D mode is set to A L R or Hoy T B Reversing the Left Right 3D Images Select Picture gt 3D gt L R Change This option is used to reverse the left and right images 9 Now Displaying 3D Content in 2D Select Picture gt 3D gt 3D 2D This option is used to enable 2D viewing of 3D content A This function is not available if 3D mode is set to R Normal or Off Automatically Turning on 3D if 3D Content is Detected Select Picture gt 3D gt 3D Auto View Use 3D Auto View to set the TV to automatically activate 3D mode when 3D content or a 3D broadcast is detected If 3D Auto View is set to Message Alert a window confirming 3D activation will be displayed 3D is activated once confirmed 9 A 3D is not displayed while certain applications are running To watch the TV in 3D mode exit the application Optimise overall 3D picture clarity Select Picture gt 3D gt 3D Optimization Th
51. Ds Videos on Demand search for and launch applications and execute various other functions using specified voice commands without having to remember specific commands or keywords Activate Voice Interaction and say a command See the examples below e When you want to find a specific content x Title Find title e When you want to know specific information What s the weather in place name What is the company stock price e When you use the TV s function Set Sleep Timer after 30 minutes x Some sentences above may not be supported depending on the country Using the voice recognition tutorial Support gt Voice Recognition Tutorial This lets you familiarize yourself with the basics of Voice Recognition From the Support menu run Voice Recognition Enabling Voice Recognition 1 Press and hold the MENU 123 button on the Samsung Smart Control The microphone icon appears on the screen when Voice Recognition is enabled 2 Say acommand You can use voice recognition to operate the TV whin you are watching the TV or other videos A Say the command from 10cm to 15cm away from the microphone on the Samsung Smart Control Voice commands may not be recognised properly if you speak too softly or loudly The optimal volume for voice commands is between 75dB and 80dqB TV Control using Motion Motion Control System gt Motion Control Motion Control is not available When you are pla
52. TV s clock Go to Clock System gt Time gt Clock Setting up a schedule viewing for digital channel You can set up schedule viewing for programmes on digital channels on the following screens e The Guide Screen e The Programme Info Screen The Guide screen To set up a scheduled viewing on the Guide screen follow these steps 71 Press the GUIDE button on the standard remote or press the MENU 123 button ou the smart control then select the Guide 2 On the Guide screen use your remote control to highlight and then select a programme you would like to view 3 On the Information Screen that appears select Schedule Viewing The programme is scheduled for viewing The Guide screen re appears The Programme Info screen To set up a Schedule Viewing or Schedule Recording on the INFO screen follow these steps 1 Change the channel to the channel that will be broadcasting the programme you want to schedule 2 Press the INFO button on the standard remote On the Samsung Smart Control press the MENU 123 button and then select INFO 3 Move right to see programme information for later broadcasts The programme information for the programmes that will be broadcast later on that channel is displayed on the screen 4 Highlight and then select the programme you want to schedule or record The Information screen appears 5 Select Schedule Viewing or Schedule Recording The programme is scheduled for viewing or recording Pre
53. Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports Wi Fi Direct The mobile device and your Smart TV must be connected with each other in the same network The video or audio may intermittently stop depending on network conditions Inserting Batteries into Samsung Smart Control To use Samsung Smart Control first refer to the figure below and insert batteries into the unit Colours and shape may vary depending on the model Availability depends on the specific model and area 1 Gently pull on the battery cover s notch and then remove the cover completely once it comes loose 2 Insert 2 AA alkaline batteries making sure to align the positive and negative polarities correctly Place the battery cover on the remote control and insert the top part of the cover into the remote control 4 Press the catches on both sides of the battery cover in the order shown so that the cover is completely attached to the remote control When you see this alarm icon on the screen Following alarm icon indicates Samsung Smart Control s batteries are low If the alarm icon pops up replace the batteries Samsung recommends using alkaline batteries for a longer operating life lt Low Battery Alarm Icon gt Pairing Samsung Smart Control To control the TV with Samsung Smart Control you need to pair Samsung Smart Control to the TV via Bluetoo
54. action technology and is being applied to various fields including Video On Demand VOD Interactive TV ITV Electronic Commerce EC tele education teleconferencing digital libraries and network games Changing the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing Environment Picture gt Picture Mode The following picture modes utilize different contrast and brightness settings to provide the best viewing experience for the environment A When connected to a PC via an HDMI HDMI DVI cable only the Standard and Entertain modes can be chosen A Picture Mode will be unavailable in Sports Mode e Dynamic If the ambient lighting is too bright and makes the screen blurry use this mode to make the picture clearer e Standard This is the default mode suitable for most environments e Natural This mode is useful for reducing eye strain e Movie Appropriate for darkened rooms for watching movies and when experiencing eye fatigue Darkens the screen and reduces glare e Entertain Sharpens images for a more dynamic viewing experience This mode is only available when connected to a computer via an HDMI HDMI DVI cable e Stadium When you turn Sports Mode System gt Sports Mode to On Picture Mode is set to Stadium automatically to configure the picture settings suitable to sports events A Standard and Entertain modes are only available when a PC is connected to the TV
55. all voice commands Press the down directional button on the Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help e Deactivating voice recognition Say Close or press the RETURN button to terminate voice recognition Y The TV recognises predefined voice commands only These voice commands may differ from the manual depending on the version of the TV Enabling or disabling TV voice System gt Voice Recognition gt Use TV Voice Enable or disable the TV voice with your voice commands Selecting a gender for the TV voice System gt Voice Recognition gt Voice Gender You can select a gender of the TV voice when you use the Voice Recognition function Changing the voice recognition language System gt Voice Recognition gt Language You can select a language to use with the Voice Recognition function G Interactive voice recognition is not available in some languages If the selected language is not available select a different language Using imperative voice recognition 7 Press and hold the MENU 123 button on the Samsung Smart Control When the microphone icon appears on the screen you can use the Voice Recognition function 2 Say a command You can use voice recognition function to operate the TV while you are watching a TV programme or other videos Using interactive voice recognition at a short distance You can set up a schedule viewing access VO
56. alogue or your interested category Favourites 1 Favourites 5 Displays the selected channel list You can add or remove channels to or from the list Options The following options are available Function Description Aerial Choose between Terrestrial Cable Sorting Sort the list by Channel Number or by Name Digital channels only You can edit your channel lists Allows you to rearrange the order of channels in the Edit Channel List channel list or remove channels from the channel list Edit Channel You can remove or rename the channels Edit Favourites Designate favourites channels Changing to Favourites Press lt button to select Favourites 1 through Favourites 5 This shows the selected list s channels However a Favourites list can only be selected if it contains at least one favourites channel If you haven t created a Favourites list yet you need to create one first Registering Removing and Editing Channels Broadcasting gt Edit Channel Remove channels from the index of channel restore removed channels and rename analogue channels The Edit Channel screen icons indicate the following o A An analogue channel e A favourites channel e A locked channel Registering and Removing Channels Broadcasting gt Edit Channel Removing Registered Channels Remove registered channels from the index 1 Select the channels you want to remove Unselect channels by choosing them again To selec
57. appears Select Download The selected app is installed on the TV You can view installed apps on the Apps screen You can also install the app from detailed information screen When the TV s internal memory is insufficient you can install an app on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected during an app is running the app is terminated You cannot run the app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting an app on the Apps screen The icons below appear in the selected apps and indicate the following 2 The app is installed on a USB device A The app has a password The app is installed Removing an app from the TV Select an app to remove on the Apps screen and press and hold the Enter button to confirm it If you want to remove multiple apps select all the apps to delete and select Options from the top of the screen and then select Delete My Apps A Ensure that the related app data is also removed when you remove an app Locking and unlocking apps Select apps to lock or unlock on the Apps screen and select Options from the top of the screen and then select Lock Unlock My Apps All selected apps are locked or unlocked Updating apps Select Options gt Update Apps on the Apps screen The TV searches for app updates and then displays the list A
58. ars enter the password This locks or unlocks the selected channels Creating a Personal Favourites List Broadcasting gt Edit Favourites You can designate frequently watched channels as favourites Favourites channels are highlighted in the Edit Channel and Channel List screens with the symbol You can create up to 5 favourites channel lists Registering a Channel as Favourites Registering the Current Channel as a Favourites Add the current channel to a Favourites list 1 While watching a TV channel press the MENU 123 button on the Samsung Smart Control and choose Channel List on the virtual remote control Select Edit Favourites from the list Select the Favourites lists you want and then select OK amp z 5 Youcan select more than one Favourites list Select OK again The TV has added the current channel to the Favourites list s that you selected A This function is only available on certain models in specific geographical areas Registering Multiple Channels as Favourites It s possible to register multiple channels as favourites at the same time 1 2 Select Broadcasting gt Edit Favourites Select Category from the bottom of the screen to change the channel list to the one containing that channels you want to register A Recently Viewed and Most Viewed are only available if they contain channels Select the channels from the list in the middle of the screen Select Change Fav and th
59. aved on the TV Information View detailed information about the current programme Removing Registered Channels from a Favourites List Remove channels from a favourites channels list 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use Select the channels you want to remove from the selected Favourites list Select Delete Rearranging a Favourites List Rearrange the order of the channels in a Favourites Channels List 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use From the selected Favourites list select the channels you want to rearrange Select Change order from the bottom of the screen and then rearrange the selected channels Press Touchpad Enter button to finish Renaming a Favourites List Rename an existing favourites channels list 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use From the selected Favourites list select the channels you want to rename Select Options A list appears Select Rename Favourites from the list A pop up window appears Rename the list in the pop up window The new name can be up to 20 characters long Copying a Favourites List to a Different Favourites List Copy channels from one favourites channels list to another 1 Select Change Fav
60. avigating the History screen e Zoom Zoom in or out of the current web page e View Certificates You can view the certificate about the site Settings You can use the following contents in settings General Hides taps or menu bars automatically after a period of inactivity or resets all user settings The bookmarks and browsing histories that you made will not be reset Home Page Sets the homepage when you launch the web browser Search Engine Searches for information that you entered and display the result web pages Privacy amp Security Prevents you from accessing inappropriate web pages or sets not to save the browsing history Blocked pages Blocks or unblocks pages You can manage a list of pages to block Approved pages Limits to use only the page that you have approved To use this option set a password You can add or remove the approved pages Encoding Set the encoding to Auto or selects an encoding method from the list About Displays the current version of Web Browser Help This will familiarise yourself with the basics of Web Browser Using the MY CONTENT Service gt gt Featured gt MY CONTENT MY CONTENT A Screen images may differ by model You can play the media content saved on the storage devices such as a USB device mobile device and camera in the TV When you connect a storage device to the TV the TV displays a tab with the name of the connected devic
61. ber of connectors and their names and locations may vary depending on the model Once the connection has been made you will be able to select the connected external device using the SOURCE button Using Screen Mirroring Network gt Screen Mirroring You can wirelessly connect a mirroring enabled mobile device to the TV and play the video and audio files stored on the device on the TV Mirroring refers to the function that plays the video and audio files located on a mobile device on a TV and on the mobile device simultaneously Connecting via a mobile device 1 Launch Screen Mirroring function on your mobile device The mobile device searches for available devices to connect to Select the TV from the list The TV automatically allows the connection and the device connects Select Allow to connect the mobile device Y All previously allowed mobile devices will automatically connect without needing approval A If you select Deny the device cannot connect To change the connection status of a denied device select Network gt Multimedia Device Manager select the device and select Allow Connecting by automatically allowing the connection Select Network gt Screen Mirroring gt Screen Mirroring You can also start screen mirroring by pressing the SOURCE button on your remote and selecting Screen Mirroring from the list at the top of the screen Launch Screen Mirroring function on your mobile device The mobile
62. bsites that have scrollable windows scrolling a window can result in corrupted characters ActiveX is not supported Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on screen display may be delayed while a webpage is loading Loading a webpage may be delayed or suspended completely with certain operating systems The copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently varies depending on the search conditions and the TV model 17 The web browsing speed will vary depending on the network environment 18 Playing embedded video automatically disables PIP Video playback may not commence after PIP is disabled In this case you will have to reload the page 19 The web browser supports mp3 audio files only 20 If the Clock System 5 Time Clock has not been set the browsing history will not be saved 21 The browsing history is saved from latest to oldest with the oldest entries being overwritten first 22 Depending on the types of video aud
63. c 69 Listening to music in HD quality 70 Functions on the media content list screen 70 Listening to 3D Audio in 3D Mode 70 Resetting All Sound Settings Using the NewsON Service 71 News 71 Weather TV Control using your Voice 73 Read before using voice recognition 73 Learning voice recognition basics 74 Using imperative voice recognition 74 Using interactive voice recognition at a short distance 74 Using the voice recognition tutorial 74 Enabling Voice Recognition TV Control using Motion Motion Control 75 Using the TV camera 75 Testing Ambient Illumination Using the TV Camera 76 Activating motion control 79 Changing the motion control screen layout Using Face Recognition 81 Registering your face to your samsung account 82 Changing your login method of face recognition 82 Signing in to a Samsung account using face recognition TV Viewing Digital Broadcast Information at a Glance 83 Using the Guide 84 Checking current programme info 84 Change the Broadcast Signal 84 Digital Signal Info and Strength Recording Programmes 85 Recording Programmes 86 Buttons and Functions Available While Recording a Programme 86 Managing the Schedule Recording List 87 Viewing Recorded Programmes 90 Managing Recorded Files Setting Up a Schedule Viewing 91 Setting up a schedule viewing for digital channel 92 Setting up a schedule viewing for analogue channel 92 Cancelling a schedule viewing 92 Editing a schedule viewing Usi
64. cable Enabling Disabling Sound Feedback System gt General gt Sound Feedback Sound Feedback provides audio cues as you navigate through menus and select menu options Locking Unlocking the Panel Keys System gt General gt Panel Lock Use to lock and unlock the TV s front panel buttons Showing Hiding the Samsung Logo while Booting System gt General gt Boot Logo Use to enable or disable the Samsung logo display that appears when the TV starts up Enabling the TV to Boot Faster System gt General gt Samsung Instant On Enable or disable the functionality that enables your TV to turn on quickly A Depending on the model Removing Flickering A Depending on the specific model System gt General gt Anti Flicker Change the power frequency for the cable to stop the camera from flickering Y This function is only available on certain models in specific geographical areas Registering the TV as a DivX Certified Device Watching Paid DivX Movies System gt DivX Video On Demand Viewing DivX DRM protected DivX movies on the TV first requires registration of the TV as a DivX certified device A DRM Digital rights management Digital Rights Management is a digital security measure designed to protect copyright A You can watch personally created and free DivX content without registering the TV Y Visit the DivX website http www divx com and log into your user account before registering th
65. cameras are generally prohibited such as bathrooms locker rooms or changing rooms ii in any manner that will result in an invasion of a person s privacy or iii in violation of any applicable laws regulations or statutes Motion Control Motion Control is worked through the camera connected to the TV For Motion Control to work you must be within the camera s recognition range The camera s recognition range differ with the ambient light level and other factors Run the Motion Control Environment Test before using Motion Control to determine the camera s recognition range You may experience physical fatigue when using Motion Control for extended periods Voice Recognition For the best voice recognition experience we recommend that you use a Samsung Smart Control Voice Recognition is not available in all languages dialects or regions The performance differs with the language chosen voice volume and ambient noise levels in the surrounding area Voice Text Input requires that you agree to any third party app s voice privacy policy and that you provide Samsung with your MAC address and other private information Voice Text Input lets you enter text using voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy notices before using Interactive Voice Recognition Voice Recognit
66. can connect the TV to your network using PBC Push Button Configuration or a PIN Personal Identification Number WPS automatically configures the SSID and WPA key settings The TV cannot connect to non certified wireless routers Read Before Connecting a Computer Supported Resolutions e When you connect your TV to a computer set the computer s video card to one of the standard resolutions listed in the tables below or on the next page The TV will automatically adjust to the resolution you choose Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz e Choosing a resolution not included in the tables can result in a blank screen or just the power indicator turning on e Refer to the user manual of your graphics card for compatible resolutions IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 1152 x 870 68 681 75 062 100 000 VESA DMT euie EE Oa oe rales Clock frequency pees j Dots x lines KHz Hz MHz vertical 640 x 480 60 Hz 31 469 59 940 25 175 f 640 x 480 72 Hz 37 861 72 809 31 500 a 640 x 480 75 Hz 37 500 75 000 31 500 a 800 x 600 60 Hz 37 879 60 317 40 000 ye 800 x 600 72 Hz 48 077 72 188 50 000 ae es 800 x 600 75 Hz 46 875 75 000 49 500 a 1024
67. ch as AllShare Cast or Screen Mirroring To check whether your mobile device supports the mirroring function please visit the mobile device manufacturer s website To use Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports Wi Fi Direct The video or audio may intermittently stop depending on network conditions Connecting with MHL to HDMI Cable Your TV supports MHL Mobile High definition Link via an MHL cable MHL enables viewing and playing video image and audio files from mobile devices on the TV However MHL is only available through the TV s HDMI IN MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual A Connecting an MHL to HDMI cable automatically switches Picture Size to Fit to screen This setting will not change automatically if you are using an HDMI adapter In this case change the setting manually in the menu A If you are using an HDMI cable the TV recognises the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Refer to the diagram and connect the MHL to HDMI cable to the TV s HDMI IN MHL port and the mobile device s USB port A The num
68. cy policy Otherwise you will not be able to access the features and services associated with them You can view the entire text of the Terms amp Policy by navigating to Smart Hub gt Terms amp Policy If you want to stop using Smart Hub you can cancel the agreement To view help information about Smart Hub select the button Using Smart Hub with a Samsung Account Creating a Samsung account Smart Hub gt Samsung Account Some of the Smart Hub services are for pay services To use a for pay service you must have an account with the service provider or a Samsung account You can create a Samsung account using your email address as your ID A To create a Samsung account you must agree to the Samsung account end user agreement and privacy policy Otherwise you cannot create a Samsung account You can view the entire content of the agreement by navigating to Smart Hub gt Samsung Account gt Terms and Conditions Privacy Policy A You can also create a Samsung account at http content samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Creating a Samsung account Smart Hub gt Samsung Account gt Create Account gt Create a Samsung account You can create the Samsung account by following the on screen instructions Once a Samsung account is created you are automatically signed in to your Samsung account A If you want to review the Terms and Conditions select View Deta
69. d Make sure the network cable is plugged in If it is connected make sure the router is turned on If it is on try turning it off and on again IP auto setting failed Do the following or configure the IP Settings manually 7 Ensure that the DHCP server is enabled on the router and reset the router 2 If this does not work contact your Internet Service Provider for more information Unable to connect to the network Do the following 1 Check all IP Settings 2 Ensure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider for more information Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in the IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Troubleshooting Wireless Internet Connectivity Issues Wireless network connection failed Selected wireless router not found Go to Network Settings and select the correct router Unable to connect to a wireless router Check the following 7 Check if the router is turned on If it is turn it off and on again 2 Enter the correct security key if required IP auto setting failed Do the foll
70. e Select the tab to confirm the content saved on the storage device A You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files A Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content A To connect the TV to a computer refer to Connecting to a Computer Y To connect the TV to a mobile device refer to Connecting with a Mobile Device A To connect the TV to a USB or external storage device connect the device to the TV s USB port Playing multimedia content in a computer or mobile device A Before connecting to a computer or mobile device configure the network settings Connecting with a computer or mobile device gt gt MY CONTENT To play multimedia content located on a computer or mobile device on the TV you must allow the connection with the computer or mobile device on the TV 1 w N w a S S Y Connect a computer or mobile device The TV displays the device s name and lists the media contents in the device Select the media content to play from the list The selected media content plays To stop playing media contents press the gor RETURN button Alternatively move to the media content you want to play and then press the p button to play the content To connect a computer through your home
71. e Problem There is no sound or the sound is too low at maximum volume The picture is good but there is no sound The speakers are making an odd sound Try this Check the volume control of the device cable box DVD Blu ray etc connected to your TV Set Sound gt Speaker Settings gt Speaker Select to TV Speaker If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to the computer sound connect the external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the signal information A low signal level may cause sound distortions Run Sound Test Support gt Self Diagnosis gt Sound Test can t see 3D images clearly Availability depends on the specific model and area Testing 3D Picture Quality Support gt Self Diagnosis gt 3D Picture Test If you have not paired your 3D glasses with the TV pair them first To test 3D picture quality the TV and the 3D glasses must have been paired Put on the 3D glasses navigate
72. e TV as a DivX certified device If you do not have an account please create one 1 Select System gt DivX Video On Demand A window with a registration code appears on the screen 2 Visit the DivX website on a computer and click Register Your Device under Support from the top menu Enter the registration code shown on the TV s screen in the Enter your registration code field Enter the TV s name in the Name your device field and then select NEXT Click DOWNLOAD and save the device_name divx file D aA KF amp Transfer the device_name divx file from the computer onto a USB device and then plug the USB device into the TV Play the device_name divx file on the TV to register the TV as a DivX certified device Restoring the TV to the Factory Settings Support gt Self Diagnosis gt Reset QAND This option restores all TV settings excluding the Internet to the factory defaults 1 Select Support gt Self Diagnosis gt Reset The Security PIN entry window appears on the screen 2 Enter the Security PIN and then select Yes All settings are then reset The TV turns off and on again automatically and then displays the Setup screen A For more information on Setup refer to the user manual that came with the TV Turning the TV into a Display Model for retail stores Support gt Use Mode Select Support gt Use Mode gt Store Demo This turns the TV into a display model for use in a retail environme
73. e Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5GB of free space available on the USB storage device Launching an app switching to an analogue channel or changing the TV to a mode that does not support the Timeshift function automatically terminates the Timeshift function The Timeshift operation will resume if the TV is changed back to a digital channel again S Recommendation Disclaimer Availability depends on the specific model and area S Recommendation with Voice Interaction Recommendation given to common speech commands Voice Interaction limited to the official language of the country of purchase Performance may vary based on content availability clarity and volume of your voice and ambient noise levels Strong regional accents may not be recognised Certain Samsung Smart TV features may not be available without express consent to the collection and use of personal information Certain features within S Recommendation require internet access and may not be available based on service provider language dialect and region Visit www samsung com for more information about service operator compatibility Actual remote control may differ from image shown S Recommendation Content recommendations to fit your TV viewing preferences Certain Samsung Smart TV features may not be available without express consent to the collection and use of
74. e and other factors The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Face Recognition can recognise up to 5 different users at a time The TV may have difficulty recognising twins and people with similar faces as two different individuals Note the following when using Face Recognition Do not cover your face with a hat a pair of sunglasses or your hair Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising faces accurately Keep your expression as neutral as possible In addition keep your mouth closed and as neutral as possible When you log into your Samsung account your facial expression must be the same as the facial expression you had when you registered Read Before Using APPS e Due to the product characteristics featured on the Samsung Smart Hub as well as limitations in available content certain features applications and services may not be available on all devices or in all territories Some Smart Hub features may also require additional peripheral devices or membership fees Visit http www samsung com for more information on specific device information and content availability Services and content availability are subject to change without prior notice e Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for a
75. ect a channel by entering the position number in this mode C aerial channel mode S or Z cable channel mode These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting station or cable channel Fine Tuning the Screen Broadcasting gt Channel Settings gt Fine Tune A Available for analogue broadcasts only Analogue pictures can become shaky and full of noise If this happens you can fine tune the signal and or reduce noise to clear up the picture 1 Select Broadcasting gt Channel Settings gt Fine Tune An adjustment bar appears on the screen 2 Make adjustments using the Samsung Smart Control until the picture clears up and then select Save or Close Select Reset to reset the Fine Tune operation Reading digital text Broadcasting gt Channel Settings gt Digital Text You can use this function when you watch a broadcast that includes both text and multimedia content A This function is not supported depending on the region or model G The Digital Text function may not be supported depending on the region Multimedia and Hypermedia Information Coding Experts Group MHEG is an International standard for data encoding systems used in multimedia and hypermedia This is at a higher level than the MPEG system which includes data linking hypermedia such as still images character service animation graphic and video files as well as multimedia data MHEG is user runtime inter
76. elect OK when done Using Timeshift Timeshift lets you pause and rewind live TV as you would a DVD Activating Timeshift disables the Broadcasting option Timeshift requirements gt aD ed Read all precautions before using the Timeshift function For more information refer to Before Using the Recording and Timeshift Functions This function is only available on certain models in specific geographical areas A USB recording device must be connected to the TV in order to use Timeshift We recommend a USB hard disk drive with a minimum speed of 5 400rpm for use with the TV s Timeshift feature USB memory sticks are not supported Read all precautions before using the Timeshift function Press the button while watching TV to activate the Timeshift function This activates Timeshift and displays a progress bar and the following buttons at the top of the screen Information Displays detailed information about the current programme A The programme information may vary depending on the type of incoming signal and may not be available at all for certain programmes A This button is only available while watching a live programme Go to Live TV Stop Timeshift Watches the live TV or Exits the Timeshift Pause Pauses the screen The following features are available while paused However audio is not supported while the video is paused Step yy button Scans through a video one frame at a time Slow Playback
77. en Filter By is set to All e Delete Deletes the recorded media content from the media content list This function is not available when Filter By is set to All e Play Selected Plays the selected media content from the media content list A This function is not available when Filter By is set to All Listening to 3D Audio in 3D Mode Sound gt 3D Audio 3D audio technology provides immersive sound that matches the pop up effect of 3D video by using perspective in the audio depth control Only available in 3D mode Resetting All Sound Settings Sound gt Reset Sound Use to reset all sound settings to the factory defaults Using the NewsON Service Y This service or some of functions of it may be not available in some countries or region gt Featured gt NewsON NewsON A Actual menu screen may differ depending on the TV model NewsON provides a real world service that informs users of news and weather related information in one place without the need for a newspaper smartphone or computer NewsON users can find daily information on a wide variety of topics in a smart and convenient way Updated in real time NewsON informs users of the latest headlines top stories popular issues and weather forecasts News News articles are updated in real time Simply select an article on the screen The selected article will be displayed on the screen in details For longer articles press A or wv on the rem
78. en Turned Off Picture Off Picture gt Picture Off Turns off the screen and plays audio through the speakers only To turn the screen back on press any button other than the and VOLUME buttons Resetting the Picture Mode Settings Picture gt Reset Picture Use this option to reset the current Picture Mode to its factory settings This does not affect the settings of other Picture Modes Changing the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the Environment Sound gt Sound Mode Sound modes apply preset adjustments to the sound output optimised for different viewing and listening circumstances The sound modes cannot be used when you are listening to audio through external speakers e Standard This is the normal sound mode e Music This mode emphasizes normal music instead of voice e Movie This mode is calibrated to provide the best sound for movies e Clear Voice This mode emphasizes voice e Amplify This mode increases the overall intensity of high frequency sounds for a better listening experience It is designed for hearing impaired listeners e Stadium Setting Sports Mode System gt Sports Mode to On automatically configures Sound Mode to Stadium for a more realistic viewing experience A Stadium cannot be selected by the user A This function is not available when you are listening to audio through external speakers Using Sound Effects Sound gt Sound Effect Use sou
79. en change the Favourites 1 to the Favourites 5 you want to use Select Add Viewing Favourites List Channels Only It s possible to flip through Favourites list channels using only the channel up down buttons x GS N gt A Favourites list can only be selected if it contains at least one favourites channel Run Channel List Broadcasting 5 Channel List Press lt button to select Favourites 1 through Favourites 5 Choose a channel from the selected Favourites list This changes the channels and Channel List changes to the selected Favourites channel Editing a Favourites List Broadcasting gt Edit Favourites You can rename and edit Favourites lists Using the Edit Favourites screen menu items Select Options from the bottom of the Edit Favourites screen to access the following options Select All Deselect All You can select all channels You can cancel the channels you selected Copy to Favourites Copy channels from one favourites channels list to another A This can only be used when the focus has selected a channel registered to a Favourites list Rename Favourites Rename an existing favourites channels list A This can only be used when the focus has selected a channel registered to a Favourites list Sorting Change the list ordered by Channel Name or Number This function is not available on analogue channel Aerial Choose between Terrestrial Cable Edit Channel You can manage the channels s
80. en to digital audio Connecting a device using an optical cable does not automatically turn off the TV speakers To turn off the TV s speakers set Speaker Select Sound gt Speaker Settings gt Speaker Select to something other than TV Speaker Adjust the audio device s volume using its remote control A An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device manufacturer A Digital audio is only available with 5 1 channel broadcasts A Only use headphones with a 3 conductor TRS type jack G The headphone volume and the TV volume are adjusted independently of each other A While the headphone is connected the TV speakers are muted and certain Sound options are deactivated Refer to the diagram and connect the optical cable to the TV s DIGITAL AUDIO OUT OPTICAL connector and the device s DIGITAL AUDIO IN OPTICAL connector Audio Output Connection A Availability depends on the specific model and area Before connecting any external device or cable to the TV first verify the TV s model number A sticker containing the model number is attached to the back of the TV The connection method varies depending on the model A The connectors names and locations may vary depending on the model Refer to the diagram and connect the audio cable to TV s AUDIO OUT connector and the device s AUDIO IN connector C
81. er You can set the timer up to 180 minutes in 30 minute increments Turning On the TV using On Timer System gt Time gt On Timer QAD Set the On Timer so that the TV turns on automatically at a chosen time Select System gt Time gt On Timer The timer configuration window appears Configure the following settings The On Timer is only available if the Clock has been set e Setup Specify the dates and the duration Use Manual to specify the days of the week e Time Set the time that the TV turns on automatically e Volume Specify the volume when the TV turns on e Source Select the signal source from the list Specify the channel or source to be displayed when the TV turns on To specify a USB device a USB device must first be connected to the TV To play media from an HDMI or Component source such as a DVD player or Blu ray player the device must already be turned on and playing the media when the TV is turned on e Aerial set the Source to TV to select a broadcast signal e Channel set the Source to TV to select a channel e Music Photo Set the Source to USB to choose a USB folder that contains music or photo files Selecting both music and image files plays the music files and displays the images at the same time Restrictions e This feature will not function properly if the selected USB device does not contain media files or a folder has not been specified e The slideshow will not start if there is only one ima
82. ers home theatres and other external devices using a single remote control Availability depends on the specific model and area Connection Notes The number of connectors and their names and locations may vary depending on the model Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer Connection notes for HDMI e Use an HDMI cable with a thickness of 14mm or less e Using a non certified HDMI cable may result in a blank screen or a connection error e Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications e This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built with coaxial cables standardised by the IEEE e Try acable shorter than 3m to get the best UHD viewing quality e HDCP 2 2 is supported only by the TV s HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is used for video copyright protection e Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use an HDMI to DVI cable to connect the computer to the TV For more information refer to Connecting with the HDMI to DVI Port e If you are using an HDMI adapter the TV recognises the signal as an HDMI signal and may respond differently than
83. ervals are displayed so that you can move to a specific frame easily The options disappear when you press the RETURN button Pause Play Pauses or plays the video You can use the following functions when the video is paused With the video paused the TV does not play audio Step Scans the paused video one frame at a time by pressing the gg button Slow Motion Plays the video in slow playback speed 1 8 1 4 1 2 by pressing the pp button Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the p button Previous Next Plays the previous or next video Press the j44 button twice to play the previous video Press the i44 button once starts the current video from the beginning Press the pp button to play the next video Repeat Plays the current file repeatedly or all files in the same folder repeatedly e Options Function Description Picture Size Changes the size of the screen The supported picture sizes differ with the video Controls the subtitles of the video Subtitle Turns the subtitles on or off Language Sets the subtitle language Sync Adjusts the synchronisation when the video and the subtitles are not Subtitle synchronised Reset Sync Resets the subtitle synchronisation adjustment to 0 Size Changes the font size for the subtitles Encoding
84. f Picture Off 119 Resetting the Picture Mode Settings Changing the Sound Mode and Using Sound Effects 120 Choosing the Right Sound Mode for the Environment 121 Using Sound Effects Sound Support Functions 122 Selecting Speakers 122 Designating the TV s Installation Type 122 Listening to TV Sound through Samsung Bluetooth Audio 123 Listening to the TV through Bluetooth headphones 124 Setting up Multiroom Speakers 125 Enabling the Sound Additional Settings System and Support Setting the Time and Using the Timer 126 Setting the Current Time 127 Using the Timers Using the Screen Burn Protection and Energy Saving Features 129 Preventing Screen Burn 129 Using Energy Saving Features Using Anynet HDMI CEC 130 Setting Up Anynet HDMI CEC 131 Using Anynet HDMI CEC Using the e Manual 132 Launching the e Manual 132 Additional e Manual Features 133 Updating the e Manual to the Latest Version Updating the Software 134 Updating Software over the Internet 134 Updating Software using a USB connection 135 Enabling Automatic Software Updates Protecting the TV from Hacking and malicious code 135 Checking the TV and Connected Storage Media 136 Configuring additional functions in Smart Security Settings Using Other Functions 137 Enabling Voice Guide for the Visually Impaired 138 Enabling the High Contrast 138 Adjusting the Menu Transparency 139 Expanding the Highlighted Item 139 Learning about the rem
85. f the attached device is not supported by the TV Check the supported resolutions of the TV and adjust the external device s output resolution accordingly You cannot select the Subtitle menu if you have selected a source connected to the TV via HDMI or Component connections To view subtitle turn on the external device s subtitle function This smell is normal and will dissipate over time Verify that the current channel is a digital channel The Signal Information is only available for digital channels Remove the base stand from the TV and reassemble it The Problem The Broadcasting option has been deactivated The settings are lost after 5 minutes or every time the TV is turned off There is an intermittent loss of audio or video There are small particles on the TV s bezel The PIP menu is not available A POP TV s internal banner ad appears on the screen The TV is making a popping noise The TV is making a humming noise Try this Broadcasting is only available when the Source is set to TV The Broadcasting menu cannot be accessed while watching TV using a cable box Certain Broadcasting menus cannot be accessed while recording or while the TimeShift operation is in progress If the Use Mode is set to Store Demo the TV s audio and video settings are automatically reset every 5 minutes Change the Use Mode Support gt Use Mode to Home Use Check the cable connections and reconnect them
86. fter scanning you can update some apps or all apps Rearranging apps Select Options on the Apps screen and then select Sort By to sort the apps by date time or others Rating purchased apps You can set the star score by using the left or right directional button on the detailed information screen Using other app features and functions Smart Hub gt Auto Start Settings gt Channel bound Apps amp Ticker You can configure additional app features and functions Using channel bound apps You can receive the information on TV programmes and other relevant services while viewing TV by using an app installed on the TV and linked to a specific channel G This function is only available when an app supporting Channel bound Apps amp Ticker is installed on the TV Using the e Manual Launching the e Manual Support gt e Manual You can view the embedded e Manual containing information about your TV s key features Press the MENU 123 button on the Samsung Smart Control and then select e Manual On the standard remote press the E MANUAL button 1 Select a category from the left side of the screen The contents of the selected category appear on the right side of the screen 2 Select an item from the list The corresponding e Manual topic appears amp A Y Alternatively you can download a copy of the e Manual from Samsung s website A Words in blue e g Picture Mode indicate a menu item Using the buttons in t
87. g account to external service accounts You can automatically log in to the linked apps accounts when you log into your Samsung account by linking your Samsung account to an external service accounts g To use Link Service Accounts you must first log into your Samsung account Linking or disconnecting a service account Smart Hub gt Samsung Account gt Link Service Accounts e Linking a service account Select an account from the list and log in to the account by following the on screen instructions The service account is linked to the Samsung account e Disconnecting a linked account Select an account from the list and unlink the account by following the on screen instructions Changing and adding information to a Samsung account Smart Hub gt Samsung Account gt Edit profile You can manage your Samsung account Enter your password with the keyboard displayed on the TV s screen and then select Done You can perform the following functions on the screen To change the account information you must be logged in to your Samsung account Change Your Profile Image Register Your Face to your Samsung Account Registered face is used for Selecting a Samsung Account sign in method Turning auto login on or off Entering Basic User Information Subscribing to the Samsung e Newsletter Deleting all Samsung accounts from the TV Smart Hub gt Samsung Account gt Remove Accounts from TV You can remove all Samsung account and
88. gamepad s operating manual Entering Text Using QWERTY A QWERTY keypad appears when you need to enter text entering the network password logging into your Samsung account etc allowing you to enter text using your remote control Using Additional Functions Select i on the QWERTY keyboard screen The following options are available e Recommend text Enable disable the Recommended Text feature Enabling the Recommend text feature allows you to quickly enter text starting with the characters you typed in by displaying recommended words To enter the word Internet for example all you have to do is enter In and select the word Internet from the list of recommended words The word is memorised so that you can enter the same text again more easily e Reset recommended text data Delete both the recommended words and the memorised words to clear the list e Predict Next Character when using direction buttons Enable disable the Text Prediction feature Enabling the Text Prediction feature eliminates the need to find and select individual character keys To enter the word Internet for example select I A predicted word will then appear next to the key Simply select the predicted word to enter Internet A This feature is limited to words that have previously been added to the dictionary Viewing Multiple Screens or Features with Multi Link Screen G Depending on the specific model Picture gt Open Multi Link Screen Y
89. ge file on the USB device e Folders with long names cannot be selected e Always use different folder names for multiple USB devices e Use a USB memory stick or multi card reader The On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognise the device Turning Off the TV Using Off Timer System gt Time gt Off Timer Set the Off Timer to turn the TV off automatically at a specific time Select System gt Time gt Off Timer The timer configuration window appears Configure the following settings The Off Timer is only available if the Clock has been set e Setup Specify the dates and the duration Use Manual to specify the days of the week e Time Set the time that the TV turns off automatically Using the Screen Burn Protection and Energy Saving Features Preventing Screen Burn System gt Auto Protection Time Still images can leave burned in after images on the screen if left for a long time Use Screen Burn Protection to protect the screen Select System gt Auto Protection Time and then choose a time setting from the list If a still image is shown on the screen for longer than the time you selected the TV will automatically activate Screen Burn Protection to prevent burned in after images that may damage the screen Using Energy Saving Features Availability depends on the specific model and area System gt Eco Solution Eco Solutio
90. h HDMI connector can be individually optimised for HDMI UHD Color However HDMI UHD Color is available only with a video source featuring the UHD 50P 60P 4 4 4 and 4 2 2 specifications A The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 A Before setting up this mode you need to unplug the HDMI cable from TV e Film Mode Optimises the picture quality for movies Select this mode for watching movies A This feature is only available when watching TV or when the input signal is AV Component 480i 10801 or HDMI 1080i e Auto Motion Plus A Availability depends on the specific model and area Removes blurring and judder from scenes with rapid movement If you select Custom you can configure Blur Reduction and Judder Reduction manually and set LED Clear Motion on for a sharper LED image A The Info screen on your TV displays the resolution and frequency of the incoming signal 60Hz but not the frequency the TV is generating for the image it is displaying by using Auto Motion Plus function A If noise occurs on the screen please set up the Auto Motion Plus to Off If Auto Motion Plus is Custom you can set up the Blur Reduction Judder Reduction LED Clear Motion and Reset manually Blur Reduction Adjusts the blur reduction level from video sources Judder Reduction Adjusts the judder reduction leve
91. he Internet Network gt Network Settings Connect the TV to the Internet wired or wirelessly cep Ua j gt CoD gt Actual menu screen may differ depending on the TV model Setting up Smart Hub Smart Hub gt Open Smart Hub If Smart Hub ts activated for the first time follow the instructions on the screen to finish the required settings Welcome to Smart Hub The easiest way to access and discover live TV movies apps games and more Actual menu screen may differ depending on the TV model Using Smart Hub Press the button to open the Smart Hub and use the functions provided by Smart Hub Actual menu screen may differ depending on the TV model For more information refer to Smart Hub Controlling the TV with Your Voice A Availability depends on the specific model and area Setting up Voice Recognition System gt Voice Recognition Finish the settings required for voice recognition such as the language to use and whether to use Use TV Voice System Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition A Your TV s menu may differ from the image above depending on the model Controlling the TV with your voice System gt Voice Recognition Select a microphone you want to use then press and hold the MENU 123 button on the Samsung Smart Control the Voice Recognition screen appears When the
92. he e Manual Search Brings up the search screen Enter a search term and then select Done Select an item from the search result to load the corresponding page Index Brings up the index screen Select a topic from the list to navigate to the relevant page Recent pages Displays a list of previously read pages Select a page The e Manual jumps to the selected page Accessing the associated menu screen from an e Manual topic page Try Now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page gt Y The e Manual cannot be accessed from some menu screens Updating the e Manual to the latest version You can update the e Manual in the same way you update apps Using the web browser 4 Neb browser depending on the specific area You can surf the Internet on the TV in the same manner as you would using a PC even while watching a TV programme using PIP Select Help to view the information of the Internet web browser Y For amore convenient web browsing experience use a keyboard and mouse The browsing page may differ from that on a PC Browsing preferences Select gt Settings Configure the browsing settings to meet your needs e Bookmarks Move to the Bookmarks screen On this screen add the current page to Bookmarks or move edit or delete a bookmarked page e History Easily access visited pages by n
93. hedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to the Schedule Recording Connecting a recording device to the TV automatically deletes abnormally saved recording files If the Off Timer or Auto Power Off has been set the TV will overide these settings continue to record and turn off after the recording has ended Before the Using Timeshift Function A USB hard drive with a speed of 5 400rom or above is recommended However RAID type USB hard drives are not supported USB memory sticks or flash drives are not supported The total recording capacity may vary depending on the amount of available hard drive space and the recording quality level If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels A time shifted video is played according to the TV settings Before the Timeshift function can be used the Device Performance Test must be performed on the USB storage device connected to the TV To perform the Device Performance Test select USB Drive in the MY CONTENT panel and then select the recording device Th
94. hen enter it again to confirm it The PIN change is complete if you forget your PIN you can reset it using the Samsung Smart Control With the TV turned on press the following buttons on the remote to reset the PIN to 0000 Ny vA RETURN RETURN a gt RETURN is the Volume Up button is the Volume Down button The ok vA button is on the left side of the remote For the Standard Remote Control In Standby mode MUTE 8 2 4 45 ON x Enabling Game Mode System gt General gt Game Mode Game Mode optimises the TV s settings for playing video games on a gaming console such as PlayStation or Xbox Requirements e Game Mode cannot be used for normal TV viewing e Connect the gaming console before enabling Game Mode Otherwise the picture quality may suffer e The screen may shake a little e Enabling Game Mode automatically sets the Picture Mode to Game and the Sound Mode to Game e To use a different external device first disconnect the game console and disable Game Mode Enjoying Rich Colours and Superior Picture Quality BD Wise System gt General gt BD Wise Connecting a Samsung DVD player Blu ray player or home theatre system that supports BD Wise enables the richest colours and best possible picture quality Enabling BD Wise automatically optimises the TV s resolution This feature is only available when the external device is connected via an HDMI
95. hics adaptor has a DVI port use an HDMI to DVI cable to connect the computer to the TV For more information refer to Connecting with the HDMI to DVI Port If you are using an HDMI adapter the TV recognises the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection Certain functions such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is set to On If this is the case set 3D Auto View or 3D Mode to Off Refer to the diagram and connect the HDMI cable to the video device s HDMI OUT connector and the TV s HDMI IN connector 4 The number of connectors and their names and locations may vary depending on the model Once the connection has been made you will be able to select the connected external device using the SOURCE button Component Connection Before connecting any external devices and cables to the TV first verify the model number of the TV you purchased A sticker containing the model number is attached to the back of the TV The connection method varies depending on the model Refer to the diagram and connect the Component cable to the TV s component input connectors and the device s component output connectors Make sure the cable colours match the connector colours A When pulling out the plug that connects the One Connect component input connector please press and hold the snap button on the plug instead of directly pulling the p
96. icture Settings to Other Input Sources Picture gt Apply Picture Mode You can apply the picture quality setting that you configured for the TV to all external devices connected to the TV or to the current source only To apply the setting to all external devices connected to the TV select All Sources To apply the setting to the current input only select Current Source Fine Tuning Each Picture Mode Advanced Settings Picture gt Advanced Settings Select Picture gt Advanced Settings to fine tune how images are displayed on the TV screen for each Picture Mode A Advanced Settings is only available when the Picture Mode is set to Standard or Movie A When the TV is connected to a computer via an HDMI DVI cable only White Balance and Gamma can be adjusted Choose a Picture Mode and then adjust the settings e Dynamic Contrast Automatically adjusts the screen contrast Use this option to achieve the optimal contrast setting e Black Tone Adjusts the black colour depth e Flesh Tone Darkens or lightens skin tones e RGB Only Mode Adjusts the red green and blue levels individually e Colour Space Adjusts the range of colours that can be displayed on screen Auto automatically adjusts the colour space depending on the input signal Native applies a range that is wider than the input signal Custom allows you to adjust the colour space manually e White Balance QAND Adjust the colour temperature of the picture to
97. ide while watching the TV A To adjust the pointer speed select System gt Smart Control Settings gt Motion Sensitivity A To use the Samsung Smart Control s motion sensor set Voice Guide to Off A To view a tutorial that shows how to use the POINTER button select Support gt Smart Control Tutorial Displaying the Remote Control on the Screen virtual remote control You can display and use the On Screen Remote on the TV s screen by pressing the IMMENU 123 button on the Samsung Smart Control The virtual remote control buttons may vary depending on the TV s current status t2 O0O amp J on en Guide INFO Channe Multi Li Sports e Manual Picture Picture Speaker DUAL Aerial Button Description You can directly enter the channel number to switch to that channel Select Pre CH to return to the previous channel Controls the item when you are playing a video photo or music file or watching a recorded programme You can also use the buttons to control the content on an external device Use frequently used functions while watching TV In addition you can use additional functions that may vary depending on the currently running function B 6 o D Move Number Pad to the Right Move Number Moves the number pad to the left or right Pad to the Left Menu Displays the menu on the screen Source Show TV source menu Voice Recognition Enter voice recognition function Guide Enter guide func
98. ideshow you can play all the photos in a folder one by one e Previous Next View the previous or the next photo e Options Function Description Slideshow Speed Sets the slideshow speed Slideshow Effect Applies transition effects for the slide show Zooms in by up to a factor of 4 Rotate and Zoom Rotates the photo Plays background music while the TV displays photos Y The music files must be saved in the same USB device as the photo file Background Music A Y When background music plays the music icon appears on the screen Using the music icon you can pause the current music file or play another music file Gives you a choice of which speakers to play the background music through TV Speaker Plays the background music through the TV speakers Audio Out Plays the background music through the external speakers Speaker Settings Plays the background music through a speaker that you want Sound Mode Changes the sound mode during playback when you play the music through the TV speakers Speaker List Changes the sound mode setting Sound Mode A i a Y This mode is supported only when background music is playing Picture Mode Changes the picture mode setting Information Displays detailed information about the current photo Buttons and functions available while viewing videos Press the Enter button while viewing videos to display available options Preview images of the frames at the same time int
99. ility depends on the specific model and area 4 The TV attempts to connect to the network again using the specified settings A confirmation message appears once a connection is established Select OK A The network connection speed may differ depending on the DNS server settings A For details on the DNS server settings contact your Internet service provider ISP Establishing a Wireless Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features and lets you update the TV s software quickly and easily through the Internet Va f eieieie a Connecting to a Wireless Internet Network Automatically Network gt Network Settings Connect the TV to the Internet via a wireless router Make sure you have the wireless router s SSID name and security key settings before attempting to connect The security key can be found on the wireless router s configuration screen 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network SSID If the network you want doesn t appear in the list select Add Network and enter the network s SSID manually 3 Enter the security key and select Done If the selected network is not security enabled the TV attempts to connect right away 4 A network connection will be attempted Once a connection is established the TV displays a confirmation message Select OK If the
100. ils A If you want your account to be password protected select Password Security High in the field below the password field A If you want the TV to log you in to your account automatically when you turn the TV on tick Sign me in automatically Creating a Samsung account using a Facebook account A Depending on the specific mode and area Smart Hub gt Samsung Account gt Create Account gt Create a Samsung account using Facebook Enter your Facebook ID and password and then follow the on screen instructions to complete account setup Once a Samsung account is created you are automatically signed in to your Samsung account A Samsung account and Facebook account are automatically linked when you create a Samsung account with your Facebook account Signing in to a Samsung account Smart Hub gt Samsung Account gt Sign In You can automatically sign in to your Samsung account and use the Smart Hub feature Registering your Samsung account to the TV If you already have a Samsung account you can register that account to the TV Select gt Sign In on the Samsung account screen and follow the on screen instructions Signing in to a registered Samsung account saved on the TV If you register a Samsung account it is saved on the TV To sign in to a registered Samsung account just select it on the TV To change the sign in method refer to Changing and adding information to a Samsung account Linking your Samsun
101. ing external speakers alone disables the volume button and the mute function In addition certain Sound options will also be disabled Designating the TV s Installation Type Sound gt Speaker Settings gt TV Installation Type Specify the TV s installation type Choose between Wall Mount and Stand to optimise the TV s sound automatically Listening to TV Sound through Samsung Bluetooth Audio A Availability depends on the specific model and area Sound gt Speaker Settings gt TV SoundConnect Connect the TV to a Samsung audio device for a richer clearer sound This option is only available for Samsung audio devices that support SoundShare Pair the Samsung audio device using the TV s Bluetooth function Refer to the Samsung audio device s operating manual for more information on pairing e Add New Device Enables disables SoundShare The connection signals from new devices are ignored if Add New Device is set to Off This function is only available for Samsung audio devices that support TV SoundConnect TV SoundConnect Surround and Bluetooth Headphones can t be used simultaneously Before using a Bluetooth device refer to Read Before Using the Bluetooth Devices e Samsung Audio Device List Displays a list of paired Samsung audio devices Select a device to display its menu options You can activate deactivate the audio device or remove it from the list Listening to the TV through Bluetooth headphones
102. io codecs supported it might not be possible to play certain video and audio files while playing Flash content 23 Video sources from PC optimised streaming service providers may not play properly on our proprietary web browser 24 Using the on screen QWERTY keyboard automatically disables PIP Except when entering a URL Read Before Playing Photo Video or Music Files Availability depends on the specific model and area Limitations on use of photo video and music files The TV supports MSC Mass Storage Class USB devices only MSC is a class designation for mass storage devices Types of MSC devices include external hard drives flash card readers and digital cameras USB hubs are not supported These kinds of devices must be connected directly to the TV s USB port The TV may not be able to recognise the USB device or read the files on the device if it is connected to the TV via a USB extension cable Do not disconnect the USB device while transferring files When connecting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect the USB 5V 1A port The TV supports the FAT exFAT and NTFS file systems
103. ion 24 Digital Audio Optical Connection 25 Audio Output Connection Connecting to a Computer 26 Connection notes for computers 27 Connecting via HDMI Port 28 Connecting with the HDMI to DVI Port 29 Connecting via Samsung Link 29 Connecting via Home Network DLNA Connecting with a Mobile Device 30 Connection notes for mobile devices 31 Connecting with MHL to HDMI Cable 32 Using Screen Mirroring 33 Connecting Mobile Devices without a Wireless Router Wi Fi Direct 33 Connecting via Smart View 34 Connecting via Samsung Link 34 Connecting via Home Network DLNA 34 Name of TV on Network Input Signal Selection Connection Notes 36 Connection notes for HDMI 37 Connection notes for audio devices 37 Connection notes for computers 37 Connection notes for mobile devices Inserting Batteries into Samsung Smart Control 38 When you see this alarm icon on the screen Pairing Samsung Smart Control 39 Reconnecting Samsung Smart Control About the Samsung Smart Control Using the Samsung Smart Control 42 Operating the TV with the POINTER button 42 Operating the TV with the directional buttons and the Enter button 43 Displaying the Remote Control on the Screen virtual remote control Controlling External Devices with the TV Remote Universal remote setup 45 Setting Up the Universal Remote Control 46 Universal Remote Features Controlling the TV with a Keyboard 47 Connecting a Keyboard 48 Using the Keyboard
104. ion Privacy Notice Nuance Privacy Notice Requirements for using voice motion or face recognition Requirements for Using Voice Recognition Voice recognition and the Turn TV On voice command should be used within 4m of the TV A Availability depends on the specific model and area The voice recognition rate varies depending on the volume tone pronunciation and ambient sound environment TV sound and ambient noise Say the command 1 5m to 4m from the microphone on the Samsung Smart Control The optimal volume for voice commands is between 75 dB and 80 GB Requirements for using motion recognition Be sure to use Motion Control within recommended distances TV Camera Built in between 1 5m and 3 5m TV Camera Sold Separately between 1 5m and 4m The actual recognition range may differ with the camera angle and other factors For the camera to recognise movement you must stand out from the background The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Avoid direct sunlight when using Motion Control Run the Motion Control Environment Test to assess the camera s recognition range before using Motion Control Requirements for using face recognition Be sure to use Face Recognition within recommended distances TV Camera Built in between 1 5m and 3 5m TV Camera Sold Separately between 1 5m and 4m The actual recognition range may differ with the camera angl
105. ious code You can also quarantine or allow codes from this list Configuring additional functions in Smart Security Settings System gt Smart Security gt Settings Antivirus Monitors the TV in real time to prevent virus from infecting the TV Network Security Protects the TV from hacking to minimize a leak of private information Camera Turn the TV camera on or off Microphone Turn the TV microphone on or off Auto Scan Makes the TV automatically scan itself and connected storage media when it is turned on Auto Isolate Adds malicious codes found during the scanning process to the Isolated List automatically Using Other Functions Running the accessibility functions quickly You can use the Accessibility Shortcuts menu to quickly run the accessibility functions for the impaired Press and hold the aX c button on the Samsung Smart Control the pop window will show up Even if Voice Guide is set to Off or the Mute mode is activated you can run the Voice Guide function from the Accessibility Shortcuts menu Enabling Voice Guide for the Visually Impaired Y This service or some of functions of it may be not available in some countries or region System gt Accessibility gt Voice Guide Voice Guide provides guiding information in voice to aid the visually impaired to use the TV more conveniently Enabling this option provides voice guide regarding focus change channel change volume change and various other TV sta
106. is option is used to optimise overall 3D picture clarity Picture Support Functions Changing the Picture Size and Position Choosing the Right Screen Size Picture gt Picture Size gt Picture Size You can change the size of pictures displayed on the TV screen Supported screen sizes vary depending on the input signal Refer to the Read After Installing the TV section for more information about supported screen sizes The Picture Size option is not available for images in the UHD resolution because the supported screen size is fixed 16 9 Set the picture to the 16 9 wide screen format Zoom Magnifies the 16 9 wide pictures vertically to fit the screen size A magnified picture can be moved up and down Custom Magnifies or shrinks 16 9 pictures vertically and or horizontally A magnified or shrunk picture can be moved left right up and down 4 3 Sets the picture to basic 4 3 mode Do not leave the TV in 4 3 mode for an extended period The dark borders displayed on the left and right top and bottom of the screen may cause image retention This phenomenon can appear on LED TV This is not covered by the warranty Changing the picture size automatically Picture gt Picture Size gt Auto Wide You can make the TV change the picture size automatically in accordance with the input signal Availability depends on the specific model and area Changing the picture size in 4 3 or Screen Fit mode Pict
107. justing pointer speed System gt Motion Control gt Pointer Speed Gray Select a pointer and adjust its speed Changing the motion control screen layout Showing the motion control screens while viewing a broadcast You can display the following screen icons by activating motion control while watching the TV Select an icon to perform the associated action or function The Direction Control Mode screen is displayed when you set Motion Control to On Then when you select the point at the centre of the icon the TV displays the Motion Pointing Mode screen as shown in the figures below Direction Control Mode Motion Pointing Mode e Direction Control Mode If you run Motion Control for the first time by raising you hand while viewing a broadcast the Direction Control Mode screen appears The screen contains the Direction Control icon e Motion Pointing Mode Point the point at the centre of the Direction Control icon with your index finger and then fold down your index finger The four icons allowing you to run the main functions of your TV appear To return to the Direction Control Mode screen select any blank point on the screen Icon Description Select and to adjust the volume T r Select A and to change the current channel lt Select the point at the centre of this icon to change to the Motion Pointing Mode screen Allows you to adjust the volume or select the speakers to use Displays the channel li
108. l air in the future The Instant and Schedule Recording options from the Programme Info Select Enter button to display information about the current programme In the information screen select a programme that is currently airing to start recording it right away Alternatively press lt gt button and select a programme that will air in the future to record it The Schedule Recording option on a Specified Date and Time 1 Select Broadcasting Schedule Manager 2 Select Schedule from the Schedule Manager to bring up a pop up menu Select Schedule Recording 3 Specify the Aerial Channel Repeat Start Time and End Time options for the programme you want to record and then select OK to finish Buttons and Functions Available While Recording a Programme Press Touchpad Enter button while recording a programme The following buttons will appear as well as the recording progress bar e Information This displays detailed information about the programme being recorded Y The programme information may differ depending on the broadcasting signal and may not be available at all for certain programmes e Recording Time You can select the recording time e Stop Recording Go to Live TV Stops recording Shifts viewing to live TV Managing the Schedule Recording List Broadcasting gt Schedule Manager You can change the settings of scheduled recording sessions or cancel scheduled sessions altogether Deleting Schedule Reco
109. l from video sources when playing films LED Clear Motion Removes drag from fast scenes with a lot of movement to provide a clear picture A If LED Clear Motion is On at 60Hz video signal the screen may flicker Reset Reset the custom settings to the factory defaults A If you have Auto Motion Plus on and then bring up the INFO screen the INFO screen displays the resolution and frequency of the incoming video signal 60Hz This frequency is not the same as the frequency of the picture the TV is displaying when Auto Motion Plus is on e Analogue Clean View A Availability depends on the specific model and area Reduce the diagonal noise in the picture caused by the crosstalk of signals e Smart LED This controls the brightness of individual areas on screen to maximum contrast automatically A This function is not supported depending on the region or model Viewing in 3D Availability depends on the specific model and area Picture gt 3D The 3D option lets you view 3D media content and broadcasts You will need to wear Samsung 3D Active Glasses to play 3D content IR type Samsung 3D Active Glasses and third party 3D glasses are not supported e Manual cannot be used when TV is set in 3D mode Carefully read the health and safety information concerning 3D viewing before viewing 3D content Refer to the 3D Precautions section for more information Whether 3D video is displayed in true HD is usually determined by
110. ldren watching 3D TV regularly Children experiencing eye fatigue headaches dizziness and or nausea while viewing 3D TV should stop watching immediately Do not use the 3D glasses for any purpose other than their intended purpose Do not use them as general eyeglasses sunglasses or protective goggles Some users may feel dizzy nauseous or experience headaches in the 3D or Samsung Multi View function If you experience any of these symptoms stop watching the 3D item remove the 3D glasses and rest An extended period of watching TV in 3D viewing mode may cause eye fatigue In this case stop watching 3D immediately take off the 3D glasses and allow your eyes to rest Do not use the 3D function or 3D glasses while walking or moving around Using 3D mode or wearing 3D glasses while moving around may result in injury due to walking into objects tripping and or falling Wearing the 3D glasses and lying on your side while watching TV may damage the temples of the 3D glasses The temples of the 3D glasses are unfolded This may damage the 3D glasses Because the 3D glasses react to acceleration repeatedly shaking the 3D glasses may consume the battery faster than normal applicable to the SSG 3570 only A Safety Precautions The following information is designed to ensure the user s safety and prevent property damage Read the information carefully Do not expose the product to direct sunlight or a hot or humid environment Failu
111. lug out A The number of connectors and their names and locations may vary depending on the model Once the connection has been made you will be able to select the connected external device using the SOURCE button External Input Connection Before connecting any external device or cable to the TV first verify the TV s model number A sticker containing the model number is attached to the back of the TV The connection method varies depending on the model Refer to the diagram and connect the AV cable to the TV s AV input connectors and the device s AV output connectors If you are using the TV s AV input connectors connect the video cable to the Y connector Some models feature a video connector as well In this case connect the cable to the video connector A The number of connectors and their names and locations may vary depending on the model Once the connection has been made press the SOURCE button to select the connected external device TV Audio through the External Speakers Your TV has a variety of connectors for audio input from devices such as Blu ray players and DVD players and for audio output to such devices as amplifiers The connectors are listed below e ARC Audio Return Channel e Digital Audio Optical e Audio Analogue There are several issues to bear in mind when using audio input e For better audio quality it is a good idea to use an AV receiver e The number of connectors and their
112. make white objects look white and the overall picture appear natural 2 Point Adjust each of the 3 colour s luminosity with the offset menu and the brightness with the gain menu To restore the default values select Reset 10 Point Adjust the white balance by adjusting the brightness of each of the 10 sections of red green and blue colours of the input signal To choose a section select a desired section in Level field A You can use the 10 Point function only when the Picture Mode is set to Movie Some external devices may not support this e Gamma AND Adjusts the primary colour intensity Adjusting the Picture for Easier Viewing Picture Options Picture gt Picture Options Select Picture gt Picture Options to make additional adjustments for an easier viewing experience When the TV is connected to a computer via an HDMI DVI cable only Colour Tone can be adjusted Choose a Picture Mode and then adjust the settings Colour Tone Adjusts the colour tone The setting is applied on an individual Picture Mode basis When a Picture Mode is changed the corresponding setting will be applied automatically A If the Picture Mode is set to Dynamic you will only be able to choose Cool or Standard Digital Clean View Reduces static and ghosting caused by a weak signal Selecting Auto Visualisation displays the signal strength at the bottom the screen Green indicates the best possible signal A Auto Visualisatio
113. matically connect to an available network 1 Set the Network Type to Wired and then press a 2 The TV attempts to connect to an available network Once successful you will see a confirmation message Select OK If the attempt fails try again or connect manually Connecting to a Wired Internet Network Manually Network gt Network Settings With networks that require a static IP address you will need to enter the IP address subnet mask gateway and DNS values manually to connect to the network To get these values contact your Internet Service Provider ISP e Refer to the Dynamic versus Static IP Addresses section for more information on dynamic IP and static IP addresses Set the Network Type to Wired and then press 2 Select Stop when the TV attempts to connect to the network Once the network connection has been interrupted select IP Settings 3 Inthe IP Settings screen set the IP setting to Enter manually enter the IP Address Subnet Mask Gateway and DNS Server values and then select OK e Use one of the following methods to enter the numerical values Set the numbers using the and W buttons on screen Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Press the POINTER button to select numbers Only use for Samsung Smart Control For general remote control enter the numbers directly Availab
114. may not work properly if you move out of the recommended range for about 3 seconds or more A If you stay outside the recommended range the 3D glasses lose wireless wireless communications with the TV If this occurs the 3D display turns off and a few seconds later the glasses turn off e The 3D glasses may not work properly if there are any nearby active 3D devices or electronic or wireless communication devices for example a device that uses the 2 4GHz frequency range such as a microwave or AP If this occurs move the devices away from the 3D glasses e The Samsung Multi View 3D Glasses may not work properly near metal objects or near an electromagnetic field If this occurs move the metal objects or the electromagnetic device away from the 3D glasses e The vividness of the image may degraded if you watch a 3D movie in a location exposed to direct sunlight or illumination e The temples of the 3D glasses do not fold Do not attempt to fold the temples You can damage the 3D glasses e When watching 3D content for an extended period of time without averting your eyes the 3D glasses may turn off automatically applicable to the SSG 3570 only e lake off the 3D glasses and put them on again if they do not work in 3D viewing mode first applicable to the SSG 3570 only Z Caution 3D Health and Safety Information Users are required to read the following information before using 3D A supervising adult should check on any chi
115. msung Television is flickering or dimming sporadically you may need to disable some of the energy efficiency features Disable Energy Saving System gt Eco Solution gt Energy Saving or Eco Sensor System gt Eco Solution gt Eco Sensor Availability depends on the specific model and area If the colour on your Samsung television screen is not correct or the black and white colours are off run Picture Test Support gt Self Diagnosis gt Picture Test If the test results indicate that the problem is not caused by the TV do the following e Confirm that the TV s video input connectors are connected to the correct external device video output connectors e Check the other connections as well If the TV is connected to an external device via a component cable confirm that the Pb Pr and Y jacks are plugged into their proper connectors If the colours on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first e Go to the Picture menu and adjust the Contrast Brightness Sharpness Colour and Tint G R settings If you notice ghosting or blurring on the screen use the Auto Motion Plus option Picture gt Picture Options gt Auto Motion Plus to resolve the issue Availability depends on the specific model and area If your Samsung TV appears to turn off by itself try disabling some of the TV s energy efficiency features See if Sleep Timer System gt Time gt Sleep
116. n Item Left click on the mouse Displaying optional menus on the screen Right click the mouse The TV displays the Tools buttons on the screen so that you can easily use the TV s functions Select the volume channel icon again to hide the buttons Scrolling the TV Menu or Screen Move the mouse wheel up or down This scrolls the TV menu or screen up down Exiting the TV Menu or Feature Left click on the mouse at the blank place This closes the menu Changing Mouse Buttons and Pointer Speed Select System gt Device Manager gt Mouse Settings gt Mouse Options GAND The following options are available Primary Button Choose which left or right button to use to select and run items Pointer Speed Adjust the movement speed of the pointer that appears on the screen Connecting a Bluetooth Gamepad Depending on the specific model System gt Device Manager gt Bluetooth Gamepad Settings You can play the games downloaded and installed on the Smart Hub service using a Bluetooth gamepad Select Bluetooth Gamepad Settings and then place your Bluetooth gamepad close to your TV The TV scans for available Bluetooth gamepads automatically DualShock 4 a gamepad optimised for PlayStation is recommended After scanning you can use the Bluetooth gamepad to play games If the TV fails to find your Bluetooth gamepad place it closer to the TV and then select Refresh For more information on pairing refer to the Bluetooth
117. n adjusts the TV s brightness level and prevents overheating to reduce overall power consumption e Energy Saving Select a brightness setting from the list to reduce the TV s power consumption e Eco Sensor A Availability depends on the specific model and area Automatically adjusts the TV s brightness level based on the ambient light level to reduce the TV s power consumption If the Eco Sensor has adjusted the screen s brightness level you can manually adjust the screen s minimum brightness level by adjusting the Min Backlight Changing the Picture menu s Backlight setting while Eco Sensor is running automatically disables Eco Sensor e No Signal Power Off Select a time from the list If no signal is received for the specified duration the TV automatically cuts off the power to reduce power consumption e Auto Power Off If the TV remains turned on for four hours without any user input the TV will automatically turn off to prevent overheating e Motion Lighting Adjusts the brightness in response to on screen movements to reduce power consumption This function is only available when Picture Mode is set to Standard This function is not available when the TV is in the 3D mode A This function is deactivated when you adjust a picture quality setting such as Contrast and Brightness Using Anynet HDMI CEC Use Anynett HDMI CEC to control all external devices that support HDMI CEC using just the TV s remote control
118. n available for analogue channels only MPEG Noise Filter Reduces MPEG noise and improves video quality HDMI Black Level Some external devices connected to the TV via an HDMI cable can have issues such as low black level low contrast and dull colours Use HDMI Black Level to adjust the black level to compensate A This is only available when using an external device connected to the TV via an HDMI connector A This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444 HDMI UHD Color A Depending on the specific model Allows you to set the HDMI UHD Color mode to On or Off for each HDMI connector on the TV When set to On the TV optimises processing of UHD 50P 60P signals To configure the HDMI UHD Color mode for each HDMI connector turn off the power of the external devices and disconnect the HDMI cables connected to the TV Then select this function and then follow the on screen instructions A Make sure that the HDMI cable is not connected to the TV The HDMI UHD Color settings will be completed only if the HDMI cable is not connected to the HDMI connector A After setting the HDMI connector to On it takes some time to complete the conversion A If the HDMI connector with HDMI UHD Color enabled is connected to a device that does not support UHD content the device may not operate properly If this is the case set HDMI UHD Color for the HDMI connector to Off A Eac
119. names and locations may vary depending on the model e Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer HDMI ARC Connection Before connecting any external devices and cables to the TV first verify the model number of the TV you purchased A sticker showing the model number is attached to the back of the TV The connection method varies depending on the model ARC Audio Return Channel enables digital sound output using just an HDMI cable However ARC is only available through the HDMI IN ARC port and only when the TV is connected to an ARC enabled AV receiver S Some models may not support ARC C The number of connectors and their names and locations may vary depending on the model Connect an HDMI cable to the TV s HDMI IN ARC connector and the device s HDMI OUT connector A Some features such as Smart Hub may not be available if the Source is set to HDMI and 3D Auto View is set to On If this is the case set 3D Auto View or 3D Mode to Off Digital Audio Optical Connection Before connecting any external device or cable to the TV first verify the TV s model number A sticker showing the model number is attached to the back of the TV The connection method varies depending on the model Connecting an AV receiver to the TV via a digital audio optical connector lets you list
120. nd all other settings except for the network settings to their factory default settings Support gt Self Reset Settings Diagnosis gt Reset Reset all saved information relating to Samsung accounts Resetting Smart Smart Hub gt Reset j j Hub Smart Hub and linked service accounts as well as Smart Hub service agreements and applications Other Issues The Problem The TV is hot The picture won t display in full screen The Mode Not Supported message appears The Subtitle item in the TV menu is grayed out The TV smells of plastic The Signal Information option under Self Diagnosis isn t activated The TV is tilted to the side Try this Watching TV for an extended period of time causes the panel to generate heat The heat from the panel is dissipated through internal vents running along the top of the TV The bottom however may feel hot to the touch after extended use Children watching TV need constant adult supervision to prevent them from touching the TV This heat however is not a defect and does not affect the TV s functionality HD channels will have black bars on either side of the screen when displaying upscaled SD 4 3 content Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The output resolution o
121. nd effects to alter how the TV projects sound Restrictions Sound effects can only be used with the Sound Mode set to Standard Sound effects cannot be used when you are listening to audio through external speakers Choose a Sound Effect and then adjust the settings Virtual Surround Produces sound that will make you feel like you are sitting in a movie theatre or concert hall Dialog Clarity Increases voice intensity to make dialog clearer Balance Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equaliser GAND Lets you adjust the speaker balance and make bandwidth adjustments Select Reset to reset the settings This function is not available when you are listening to audio through external speakers This function is only available when Sound Mode is set to Standard Sound Support Functions Selecting Speakers Sound gt Speaker Settings gt Speaker Select This lets you choose which speakers the TV uses for audio output To listen to the audio through the speakers of a connected receiver or home theatre only select Receiver or Audio Out To listen to audio through the TV s speakers and the speakers of a connected AV receiver or home theatre simultaneously select TV Speaker If this causes an echo effect choose any speaker option other than TV Speaker to mute the TV speakers or turn off the receiver or home theatre A Us
122. nd may not be able to display the computer video in full screen Supported Resolutions for UHD A For 6300 and above series models e Resolution 3840 x 2160p 4096 x 2160p A The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 if HDMI UHD Color is set to Off lf HDMI UHD Color is set to On m ee mee ee For the 6 series 7200 models or lower make sure to connect to the HDMI IN STB DVI port of the TV For 5900 series models Read Before Using Voice Motion or Face Recognition The Voice Recognition depending on the specific model Precautions for voice motion and face recognition Face recognition This product saves thumbnail images of users faces for use during the Face Login Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID and password Using the TV Camera Under some circumstances and under certain legal conditions the use misuse of the TV camera may result in illegal actions There may be obligations under local privacy laws regarding the protection of individuals concerning personal data and on the free movement of such data and possibly other laws including criminal laws regulating camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be used i in locations where
123. network refer to Connecting to a Computer To connect a mobile device through Smart View 2 0 refer to Connecting with a Mobile Device The content shared by a computer or a mobile device may not be played depending on the encoding type and file format of the content The content may not be played smoothly depending on the network status If this occurs transfer the content to a USB storage device and then play the content from the device Playing media content saved on a USB device w N gt Yv amp Select MY CONTENT The USB devices connected to the TV are listed Select the media content to play from the list The selected media content plays To stop playing media contents press the g OF RETURN button While video with UHD level resolution is being played Motion Control is not available Alternatively if you select a USB device on the Source screen the TV jumps to the MY CONTENT screen automatically Safely Removing a USB Device 1 Press the SOURCE button The Source screen appears 2 Select the USB device to remove and press and hold the Enter button 3 Select Remove USB Device in the list Buttons and functions available while viewing photos Press the Enter button while viewing photos to display available options You can also view the thumbnails of photos saved on the TV while viewing photos The options disappear when you press the RETURN button e Pause Play Start or stop the slideshow Using sl
124. nformation on Schedule Recording refer to Recording Programmes Change the Broadcast Signal Broadcasting gt Aerial Choose your preferred method of receiving digital broadcasts Digital Signal Info and Strength Support gt Self Diagnosis gt Signal Information Select Support gt Self Diagnosis gt Signal Information Displays the digital channel s signal information and strength A If your TV is attached to a separate over the air antenna you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception A This is only available for digital channels Recording Programmes A Web browser depending on the specific area You can record current and upcoming programmes using a USB device instead of a video recorder A We recommend a USB hard disk drive with a minimum speed of 5 400rpm for TV recording USB memory sticks are not supported A Read all precautions before using recording Recording Programmes You can record current and upcoming programmes Instant Recording Press the on remote control or virtual remote control button to begin recording the current programme right away A Remote control depending on the specific model The Instant and Schedule Recording options from the Guide Select a current programme from the Guide and then select Record You can instantly start recording the programme Alternatively select a programme that wil
125. ng Timeshift Using the Channel List Registering Removing and Editing Channels 95 Registering and Removing Channels 96 Editing Registered Channels 96 Enabling Disabling Password Protection on Channels 96 Locking Unlocking Channels Creating a Personal Favourites List 97 Registering a Channel as Favourites 98 Viewing Favourites List Channels Only Editing a Favourites List 98 Using the Edit Favourites screen menu items Adding Realism to Sports 100 Enabling Sports Mode 100 Extracting Highlights Automatically 101 Functions Available in Sports Mode 102 Viewing a Sports Event Recorded in Sports Mode TV Viewing Support Features 103 Showing Subtitles 103 Subtitle Options 104 PIP Broadcast Viewing 105 Scanning for Available Channels 106 Selecting the Broadcast Audio Options 106 Audio Description Using the Channel Settings 107 Manual Tuning 108 Fine Tuning the Screen 108 Reading digital text Picture and Sound Changing the Picture Mode and Adjusting the Picture Quality 109 Choosing the Right Picture Mode for the Viewing Environment 110 Adjusting the Picture Quality for Each Picture Mode 111 Fine Tuning Each Picture Mode Advanced Settings 112 Adjusting the Picture for Easier Viewing Picture Options Viewing in 3D 114 Starting 3D 115 Changing the 3D Mode 116 Adjusting the 3D Effect Picture Support Functions 117 Changing the Picture Size and Position 119 Listening to Audio Only with the Screen Turned Of
126. ng a USB connection Support gt Software Update gt Update now 1 Visit Samsung s website on a computer and download the update package to a USB device A Save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package 2 Connect the USB device with the update package to the TV 3 Select Support gt Software Update 5 Update now The software is updated using the update package on the USB device A DO NOT turn off the TV s power until the upgrade is complete The TV will turn off and on automatically after completing the software upgrade All video and audio settings return to the default settings after a software upgrade Enabling Automatic Software Updates Support gt Software Update gt Auto Update If the TV is connected to the Internet the Auto Update option upgrades the TV s software while it is in Standby Mode In Standby Mode the TV appears to be turned off but still has access to the Internet This allows the TV to upgrade itself automatically while it is not in use Y This option requires an Internet connection Y This function may take a longer time if a different networking function is running concurrently Because the TV s internal processes are operating the screen may emit a faint glow and this may continue for more than 1 hour until the software download is complete If you agree to the Smart Hub terms and conditions Auto Update will be set
127. ng order of picture quality e HDMI e Component e External Input Connect a video device to the TV via an HDMI connector for the best picture quality If the device does not have an HDMI connector try a component connector to get the next best picture quality O Y The number of connectors and their names and locations may vary depending on the model A Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer HDMI Connection The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet HDMI cables have certain requirements Y amp YY ys amp x x Use an HDMI cable with a thickness of 14 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built with coaxial cables standardised by the IEEE Use cable shorter than 3M to get the next best UHD 60P viewing quality HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer grap
128. nsington Lock may differ for each TV model Refer to the Kensington Lock manual for more information Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802 11a b g n communication protocols Samsung recommends using IEEE 802 11n Video files stored on a device connected to the TV via Home Network may not play back smoothly To use wireless Internet the TV must be connected to a wireless router or modem If the wireless router supports DHCP the TV can use a DHCP or static IP address to connect to the wireless network Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security protocols Authentication Modes WEP WPAPSK WPA2PSK Encryption Types WEP TKIP AES In compliance with the newest Wi Fi certification specifications Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802 11n mode If the wireless router supports WPS Wi Fi Protected Setup you
129. nt ey Y For all other uses select Home Use G Store Demo should be used in retail environments only With Store Demo certain functions are disabled and the TV automatically resets itself after a certain amount of time Getting Support Support through Remote Management Support gt Remote Management If you need assistance with your TV you can use this feature to let Samsung Electronics diagnose your TV remotely You will need to read and agree to the service agreement before using this feature A Samsung Electronics technician will then diagnose repair and update your TV remotely Y This option requires an Internet connection What Does Remote Service Do Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely e Diagnose your TV e Adjust the TV settings for you e Perform a factory reset your TV e Install recommended firmware updates How Does it Work Having a Samsung Tech remotely service your TV is easy A Call the Samsung Contact Centre and ask for remote support Open the menu on your TV and go to the Support section Select Remote Management and then read and agree to the service agreements When the PIN screen appears provide the PIN number to the agent The agent accesses your TV Finding the Information You Need for Service Support gt Contact Samsung Use this option to find the support service website s address and contact number your
130. ny reason e Application services may be provided in English only and available content may differ with the area e For more information about applications visit the applicable service provider s website e An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again e Application services and updates may become unavailable e Application content is subject to change by the service provider without prior notice e Specific services may differ with the version of the application installed on the TV e An application s functionality may change in future versions of the application If this occurs run the application s tutorial or visit the service provider s website e Depending on the service provider s policies certain applications may not support multitasking Web Browser Restrictions Some countries areas don t support Web Browser N QO OG A So 10 11 12 13 14 15 16 The browsing screen may differ from the one on your computer The web browser is not compatible with Java applications You cannot download files If you attempt to download a file you will receive an error message instead The web browser may not be able to access certain websites Playing Flash videos may be restricted E commerce for online purchases is not supported With we
131. o The TV automatically downloads the correct time from a digital channel To enable this option the TV s Antenna jack must be connected to either an antenna or a cable output and must be receiving digital broadcasts The accuracy of the time information received may vary depending on the channel and signal If your TV is connected to a set top box using HDMI or Component connections you must set the time manually If the Clock is Wrong in Auto Mode System gt Time gt Clock gt Clock Mode gt Time Offset If the time set automatically is incorrect you can offset the clock in 1 hour increments by as much as 12 hours Select System gt Time gt Clock gt Clock Mode gt Time Offset and offset the clock to the correct time A Time Offset adjusts the time through network connections and is only available if the Clock is set to Auto and the TV is connected to the Internet though a local area network A Time Offset will adjust the time if the TV fails to receive time information through normal digital broadcast signals Setting the Clock Manually System gt Time gt Clock gt Clock Set Manually enter the time Set Clock Mode to Manual and then select Clock Set to enter the current time and date Clock Set Set the current Date and Time Using the Timers Using the Sleep Timer System gt Time gt Sleep Timer This automatically shuts off the TV after a preconfigured period of time Select System gt Time gt Sleep Tim
132. ogress e Watch Live TV at the same time Select while viewing a recorded programme to watch live TV on a PIP window Press once more to exit PIP mode However Watch Live TV at the same time is not available with these TV operations e Recording two channels simultaneously e While Auto Description is active e Switching the input signal using the SOURCE button e When 3D mode is active e Information Displays detailed information about the current programme A This function is only available when a recording is in progress e Go to Social TV SOCIAL TV Used to launch an SNS app Y This service or some of functions of it may be not available in some countries or region Viewing a Sports Event Recorded in Sports Mode View recorded sports events using the USB Drive option in the MY CONTENT screen A This function is only available on certain models in specific geographical areas g For more information refer to Viewing Recorded Programmes TV Viewing Support Features Showing Subtitles System gt Accessibility gt Subtitle Show subtitles Subtitles will be displayed when watching a broadcast that supports subtitles Switches subtitles On or Off A Subtitles may not be displayed by programmes that do not support subtitles Press and hold the c button on the Samsung Smart Control to turn on or off Subtitle A DVD subtitles are only available if the DVD player is connected to an external input connector e Subtitle
133. on t have a Samsung account create one first 2 Quickly access and play photo video and music files from the mobile device running Samsung Link app under your Samsung account A For more information on using the Samsung Link app refer to the Help section of the manual Connecting via Home Network DLNA View play photo video and music files from a mobile device on the TV 1 Connect both the TV and the mobile device to the same router or AP A home network will be configured once the connections are established A Home Network DLNA enables content sharing between the TV computers and mobile devices connected to the same wired or wireless router 2 Enable File Sharing on the mobile device The mobile device s shared content can be viewed played on the TV A As long as File Sharing is activated unauthorised access may be allowed Disable File Sharing if data access is not required Name of TV on Network Network gt Device Name Choose or enter a TV name to be displayed on the network 1 Select Device Name from the Network menu A list will appear 2 Choose a name from the list Alternatively select User Input to enter a name manually You can view the specified TV name on the network Input Signal Selection You can select a connected external device using the SOURCE button a y N 7 A4 od Connector names may vary depending on the model The following options are available in the Source List screen O
134. onnecting to a Computer You can directly connect a computer to the TV or to the network to view the computer screen or content on the TV Connect the computer to the TV as follows Connecting via HDMI Port You can connect the computer to the TV using the HDMI cable to display the computer screen on the TV Connecting with the HDMI DVI Port You can connect a computer to the TV by connecting the computer s DVI port to the TV s HDMI port with the DVI to HDMI cable to display the computer screen on the TV Connecting via Samsung Link Quickly access the photo video and music files saved on a computer on which Samsung Link software is installed even if you do not connect the TV directly to the computer Connecting via Home Network DLNA Quickly access the photo video and music files saved on a computer by connecting the TV and the computer to the same router or AP Connection notes for computers For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorised access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected on the same network Connecting via HDMI Port For HDMI connection one of the following HDMI cable types is recommended Y Y amp Y amp Y High Speed HDMI Cable High Speed HDMI Cable with Ethernet Use an HDMI cable with a thickness of 1
135. orts Mode gt Sports Mode Select System gt Sports Mode and then set Sports Mode to On Picture and sound settings of the TV are automatically optimised for sports events A Enabling Sports Mode changes the Picture Mode to Stadium and the Sound Mode to Stadium and disables some Picture and Sound menus A Press Sports Mode button on standard remote control or virtual remote control while watching TV to activate deactivate Sports Mode Extracting Highlights Automatically System gt Sports Mode gt Auto Highlights Select System gt Sports Mode and set the Auto Highlights to On You can set the TV to automatically save highlights without user intervention However Auto Highlights is not available with these TV operations e Recording two channels simultaneously e While Auto Description is active e Switching the input signal using the SOURCE button When 3D mode is active x The Auto Highlights performance depends on the signal characteristics x It is advisable to use Auto Highlights only while watching a soccer football game Using this for other sporting events may display irrelevant picture frames Functions Available in Sports Mode Press Touchpad Enter button The following buttons will appear Zoom You can pause the current video and zoom in on one of 4 different sections of the screen Pan the zoomed in image using A v lt gt buttons To launch this function easily select or press the EZ button
136. ote control for the visually impaired 139 Using Multi output Audio 139 Listening to the TV through Bluetooth headphones for the audibly impaired 139 Changing the Menu Language 139 Checking Notifications 140 Setting Up a Password 140 Enabling Game Mode 140 Enjoying Rich Colours and Superior Picture Quality BD Wise 141 Enabling Disabling Sound Feedback 141 Locking Unlocking the Panel Keys 141 Showing Hiding the Samsung Logo while Booting 141 Enabling the TV to Boot Faster 141 Removing Flickering 142 Registering the TV as a DivX Certified Device Watching Paid DivX Movies 142 Restoring the TV to the Factory Settings 142 Turning the TV into a Display Model for retail stores Troubleshooting Getting Support 143 Support through Remote Management 145 Finding the Information You Need for Service There is a problem with the screen 145 Testing the Picture can t hear the sound clearly 148 Testing the Sound can t see 3D images clearly 149 Testing 3D Picture Quality There is a problem with the broadcast The computer won t connect can t connect to the Internet The Schedule Recording Timeshift function isn t working Anynet HDMI CEC isn t working am having trouble launching using apps My file won t play want to reset the TV Other Issues Precautions and Notes Before Using the Recording and Timeshift Functions 156 Before Using the Recording and Schedule Recording Functions 15
137. ote control to scroll the screen To move to a different article press to the lt or gt on the remote control Weather Weather information is provided for major cities of the user s country Select a weather related item on the screen The selected item will be displayed in details TV Control using your Voice MENU 123 gt Voice Recognition A Depending on the specific model and area A When you run Voice Recognition the Voice Recognition User Guide appears at the top of the screen This Guide differs by the language for which Voice Recognition is supported You can run Voice Recognition in the short distance recognition mode that uses the microphone built into the Samsung Smart control e Press the MENU 123 button and then select Voice Recognition e Press and hold the MENU 123 button A Press and hold the MENU 123 button and say the command 10 to 15 cm from the microphone on the Samsung Smart Control The optimal volume for voice commands is between 75 dB and 80 cB Read before using voice recognition System gt Voice Recognition You can access and select certain menu options and functions using voice commands For more effective voice recognition speak slowly and clearly in the language specified in the System gt Voice Recognition gt Language option A For more information about voice recognition refer to Read Before Using Voice Motion or Face Recognition Learning voice recognition basics e View
138. oth keyboard into the standby status Refer to the keyboard manual for information on putting the keyboard into the standby status Select System 5 Device Manager 5 Keyboard Settings 5 Add Bluetooth Keyboard The Add Bluetooth Keyboard screen will appear and automatically scan for available keyboards A If your keyboard was not detected position the keyboard close to the TV and then select Refresh This initiates a scan for available keyboards again Select the Bluetooth keyboard from the scan list and then select Pair and connect A number appears on the screen Enter the number on the Bluetooth keyboard A Select Yes to change the keyboard s options or No to leave them as they are Using the Keyboard Use the following remote features with the USB or Bluetooth keyboard connected to the TV Keyboard Remote Control Functions Arrow Keys Move the Focus Windows Key Open the Menu Menu List Key Open the On Screen Remote Enter Key Select Item Run Item ESC RETURN button Number Keys Enter Numbers Page up Page down Scroll web browser pages up and down F1 F2 E F3 F4 D F5 3 F6 SOURCE F7 Launch the Channel List F8 ak 4 button F9 F10 Volume button F11 F12 Channel button The Options menu depends on the context Input Languages Keyboard Type and Switch Language Key Select System gt Device Manager gt Keyboard Settings gt Keyboard Options The following options are available e Keyboard Language If the keyboard s
139. ou can search the Web use apps and much more simultaneously while watching TV Neb browser depending on the specific area Using Multi Link Screen Learning the basic functions e Changing the channel and volume of a Multi Link Screen To change the channels of a Multi Link Screen press the channel buttons while you are watching the TV To adjust the volume of a Multi Link Screen move to the screen to adjust the volume and then press the volume buttons e Changing the web browser and apps While you are using a Multi Link Screen the recently used web browser or apps are displayed at the right side of the screen You can change these apps to others by using the Smart Hub e Changing the size of a Multi Link Screen You can change the size of a Multi Link screen Move the focus to the screen you want to resize and then use the up or down directional button Alternatively drag the line in the middle of the screen to the left or right To display the focused Multi Link screen in full screen mode select e Selecting a speaker device for a Multi Link Screen Place a finger on the POINTER button and then select the Volume icon at the left side of the TV s screen Select Multi Link Screen from the speaker device list Select a speaker device either TV Speaker or Bluetooth Headphones for each Multi Link Screen A On the standard remote control press the TOOLS button and select Speaker List in the Tools menu Select Custom to set the
140. owing or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 2 Enter the correct security key if required 3 If this does not work contact your Internet Service Provider for more information Unable to connect to the network Do the following 1 Check all IP Settings 2 Enter the correct security key if required 3 If this does not work contact your Internet Service Provider for more information Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in the IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Checking the Internet Connection Status Network gt Network Status Network Network Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name TV Samsung LE A Actual menu screen may differ depending on the TV model View the current network and Internet status Video Device Connection Your TV has a variety of connectors for video input from external devices such as cable boxes Blu ray players DVD players camcorders and gaming consoles Below is a list of featured connectors shown in descendi
141. password information from your TV The account information for any external accounts linked to the account is also removed from the TV A To remove the account information you must be logged in to your Samsung account Using the SAMSUNG APPS Service gt gt Featured 5 Apps Most Popular Video Game Sports Lifestyle Information Education Kids s SART TV gt sik T 4 uf Adi t Screen images may differ by model You can enjoy a wide range of content including news sports weather and games by installing corresponding apps on your TV You can download the apps from Smart Hub Select a category from the top of the screen You install and run the apps arranged by genres such as What s New Most Popular To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the region Managing Downloaded Apps with the pop up Options menu Move the focus to an app in the second row or below and then press and hold the Enter button The option menu appears displaying the following functions e Open e Delete e More e Reinstall The pop up menu may differ with the apps Installing an app Installing an app quickly 2 Ys amp Q Y Select a category on the Apps screen Move the focus to an app and then press and hold the Enter button The context sensitive menu
142. personal information Certain features within S Recommendation require internet access and may not be available based on service provider language dialect and region Visit www samsung com for more information about service operator compatibility Actual remote control may differ from image shown Before Using 3D Viewing Mode Availability depends on the specific model and area 3D Precautions Z Warning e In 3D viewing mode the screen may flicker under florescent lighting 50Hz 60Hz or three wave lighting A If this occurs turn off the lighting or adjust it to a low level e When you switch the picture mode from 3D view the 3D view mode turns off and the 3D glasses no longer provide a 3D view A When you turn off 3D mode the 3D glasses also turn off in a few moments e f you are watching TV with 3D glasses and you lie on your side the picture may look darker or may not be visible e If the 3D glasses are defective or damaged they cannot be repaired and need to be exchanged for a new pair The repair service is free of charge within the warranty period Note that the warranty does not cover damage caused by the user e The actual 3D effect may be experienced differently depending on the viewer The 3D effect may not be experienced by persons who has a large difference of vision between the left and right eyes e In 3D viewing mode watch TV within the recommended distance A The 3D functionality of the glasses
143. ptions Select a port connected to an external device and press and hold Enter button or press the WY button The following functions are available Available options for each connector may vary Edit Name Rename devices connected to the TV for easier identification of external sources For example you can designate a computer connected to the TV via an HDMI DVI cable as DVI PC Alternatively simply designate a computer connected to the TV via an HDMI cable as PC You can also designate an AV device connected to the TV via an HDMI DVI cable as DVI Devices Information View detailed information about the connected devices Anynet HDMI CEC Displays a list of Anynet HDMI CEC compliant devices that are connected to the TV This option is only available with Anynet HDMI CEC set to On Format Device Formats USB recording devices connected to the TV This option is only available when a USB device has been selected Remove USB Device Used to safely remove a USB device connected to the TV This option is only available when a USB device has been selected Edit Device Type Changes the types of the external devices Select an external device to change Remove Source Thumbnail Deletes an external device from a source Universal remote setup Select Universal remote setup on the screen to configure the universal remote function By configuring a universal remote control you can control cable boxes Blu ray play
144. r optimum audio output e DTV Audio Level Digital channels only The TV cannot freely control the volume of the digital audio that it sends to the AV receiver Use this to set the digital audio volume at a comfortable level According to the type of broadcast signal MPEG HE AAC can be adjusted between 10dB and OdB To increase or decrease the volume adjust between the range 0 and 10 respectively e HDMI Audio Format Set the preferred HDMI Audio Input Format e Audio Format Selects the Digital Audio output SPDIF format The available Digital Audio output SPDIF formats may vary depending on the input source e Audio Delay This setting helps correct timing mismatches between the audio and video tracks when you are watching TV and listening to audio through a digital audio device Enabling the feature displays a slide bar that you can use to adjust the delay by up to 250ms e Dolby Digital Comp QAND Some digital TV programmes provide 5 1 channel Dolby audio This TV converts Dolby audio to stereo audio so that it can play the sound through the TV s speakers There are two methods to choose from RF is for better sound at lower volumes and Line is for higher volumes e HD Audio Listen to the audio from the TV in HD quality A Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz A Some S PDIF receivers may not be compatible For such incompatible receivers deactivate HD Audio
145. rding Sessions You can delete scheduled recording sessions 1 Select Broadcasting Schedule Manager 2 Select a session from the Schedule Manager A pop up window appears 3 Select Delete This cancels the selected recording session Editing Schedule Recording Sessions You can change the settings of scheduled recording sessions 1 Select Broadcasting Schedule Manager 2 Select a session from the Schedule Manager A pop up window appears 3 Select Edit and change the settings of the selected session 4 Once finished select OK This applies the changes you made to the selected recording session Viewing Recorded Programmes 1 Press SOURCE button 2 Select a USB recording device A list of recordings appears 3 Select a recording file from the list or select to play the selected file Available Buttons and Features while Playing Recordings Press Touchpad Enter Playback controls will appear To hide the controls press RETURN or RETURN EXIT button A Buttons that appear are different depending on the file being played e Zoom You can pause the current file recorded programme and zoom in any sections of the screen Press the jy button for easier use A You can only use this function for programmes recorded in Sports Mode e Pause Play Pause the file recorded broadcast or resume if already paused When the video is paused you can use the following functions However audio will not be heard while the
146. re to do so may result in fire or a product malfunction Do not apply force to the lenses of the 3D glasses Do not drop or bend the product This may result in a product malfunction Keep the 3D glasses and accessories out of the reach of children so that they do not swallow them If they swallow them consult a doctor immediately Do not spray water or detergent directly onto the product to clean it This may result in fire electric shock damage to the exterior and or the removal of the markings Do not apply chemicals containing alcohol solvent or surfactant such as wax benzene thinner pesticide air freshener lubricant or cleaner to the product These chemicals may cause the product s exterior to become discoloured or cracked or labels or instructions to be removed Use only a soft cloth made from superfine fibers or cotton flannels for cleaning the product as the surface or the lenses can easily crack Because the product is easily scratched by a foreign substance make sure to dust off the cloth before using it Do not sleep while wearing the 3D glasses Wearing the 3D glasses while sleeping may damage them Do not disassemble repair or modify the 3D glasses yourself Do not use a product that is damaged Take care that you do not injure your eyes with the edges of the frame of the 3D glasses when wearing them Put the 3D glasses on and take them off with both hands Use only approved batteries and make sure to insert
147. round Select this option when you want to enjoy a surround system using multiple Samsung Multiroom Link compatible speakers in a single space or room SoundBar Surround Select this option when you want to enjoy a surround sound system by connecting a soundbar and two speakers to the TV in one space or room Volume Level Adjusts the volume of the speakers selected in the list Speaker Test Sends a test sound to each speaker to make sure that your Multiroom Link system works properly Edit Name Allows you to give a name to each speaker The Multiroom Link function is only available when at least one Samsung Multiroom Link compatible speaker is connected to the TV The Multiroom Link function is deactivated when you activate Screen Mirroring The networked speakers may disconnect on their own depending on your network environment The sound quality may be affected by the condition of your wireless network Audio and video may become out of sync depending on your TV model The audio from the secondary device s may lag behind the audio and video of the main device which is playing the source content You can hear the selected audio while the Multi Link Screen is playing For more information refer to the Multiroom Link manual on the Samsung web site www samsung com gt SUPPORT gt Firmware Manuals amp Downloads Enabling the Sound Additional Settings Sound gt Additional Settings Configure additional settings fo
148. s the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way as updating apps 1 Press o then tap on the Touchpad or Enter button to load the SAMSUNG APPS screen 2 Press and hold the Touchpad Enter button The Options menu appears 3 From the Options menu on the screen select Update Apps A pop up window appears You can update the e Manual to the latest version A Update Apps is shown on the screen only when an update is required 4 Select e Manual in the pop up window and then select Update You can update the e Manual to the latest version Updating the Software Support gt Software Update Check your TV s software version and upgrade it if necessary If the TV is connected to the Internet TV is set to update software automatically If you don t want to update it automatically set Auto update Software Update gt Auto update to Off Updating Software over the Internet Support gt Software Update gt Update now Select Support gt Software Update gt Update now An online upgrade downloads and installs the upgrade software directly from the Internet This option requires an Internet connection A DO NOT turn off the TV s power until the upgrade is complete The TV will turn off and on automatically after completing the software upgrade All video and audio settings return to the default settings after a software upgrade Updating Software usi
149. se Motion Control For more information refer to TV Control using Motion Motion Control Using the Samsung Smart Control A Availability depends on the specific model and area Operating the TV with the POINTER button Place a finger on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to one of the following icons on the screen and then press the POINTER button Displays the On Screen Remote e Allows you to adjust the volume or select speakers e Displays the channel list Launches Smart Hub Setting up the Samsung Smart Control System gt Smart Control Settings Set Motion Sensitivity and Fimware Update of the Samsung Smart Control System N Universal remote setup Voice Recognition Motion Control Time Notifications Device Manager Smart Control Settings NJ A Your TV s menu may differ from the image above depending on the model Pairing the TV to the Samsung Smart Control When you turn on the TV the Samsung Smart Control is paired to the TV automatically To re pair it to the TV press the and buttons on the Samsung Smart Control simultaneously for 3 seconds or more ey i aie Y Actual menu screen may differ depends on the specific model and area Improving the Viewing Experience of Sports Events Activating Sports Mode System gt Sports Mode
150. sed as neutral as possible x Once recognition succeeds the TV logs in to Smart Hub automatically If the TV recognises two or more registered faces a list of corresponding accounts appears Select the appropriate account If the TV detects an unregistered face it displays Unregistered on the screen Digital Broadcast Information at a Glance Broadcasting gt Guide The Guide provides an overview of each digital channel s programme lineup You can check the programme schedules and set up a Schedule Viewing or Schedule Recording Press GUIDE to launch the guide or press the MENU 123 button on the Samsung Smart Control then select the Guide The information in the Guide is for digital channels only Analogue channels are not supported Using the Guide To access the Guide functions after launching the Guide press and hold the Enter button on the remote control A popup window listing the following functions appears e Navigating the Programme Schedule Press to the lt lt gt gt button to navigate the programme schedule by 24 hours You can only view the future programme schedule It is available for moving the page using the A vy button Move to the programme schedule and then press and hold the Touchpad Enter button The following options are available e Changing the Channel List If you select Channel Filter you can change the channels displayed in the channel lists e Moving to the Schedule Manager You
151. select items You can select a TV menu or run a function Keeping your index finger lowered is like holding down a remote control button Moving around pages or content book page You can move to the previous or next content or move around pages r Move your index finger from left to right or from left or right as you would turn a Returning to the previous menu Make a circle with your hand in the counterclockwise direction to return to the K previous menu A A small circle may not be recognised by the TV Displaying the context sensitive menu Fold your index finger down for 1 second and then raise it This action displays the context sensitive menu A A small circle may not be recognised by the TV Scrolling the screen Fold down your index finger and then move it to the left right up or down to scroll the TV screen A This function is not available when you are using Smart Hub Using Like function A Depending on the specific model On Facebook face the camera and then raise and hold a thumb up for 2 seconds without activating motion control This automatically adds the Facebook Like icon This function is only available in Facebook Showing and hiding the animated motion guide System gt Motion Control gt Animated Motion Guide You can display an animated guide when motion control is activated Nhen you run an app using motion control for the first time the animated guide appears Ad
152. ses Bluetooth Bluetooth is a short distance wireless communication protocol allowing information exchange between connected mobile phones laptops earphones and headphones with Bluetooth compatible devices It is mostly used for low power consuming wireless connections within a very short distance of 10m Ethernet Ethernet is a LAN Local Area Network that uses coaxial cables standardised by the IEEE Component Connection Component connections are mostly used for game consoles and transmit the video signal by splitting it into a luminance signal Y and two colour signals Pb and Pr The connector is marked as Component IN _ Pr Pb Y on the back of the TV On some devices it is sometimes marked as Cr Cb Y Cb and Cr are the digital conversions of the Pb and Pr signals The connectors are normally colour coded red R blue B and green G and offer the best picture quality possible for an analogue connection
153. speaker type for the left or right speaker Read before using Multi Link Screen A Before using Multi Link Screen make sure the TV is connected to the Internet g UHD content and channels cannot be viewed simultaneously A Certain TV features and apps may not be supported by Multi Link Screen If this is the case exit from Multi Link Screen and then use the feature A You can hear the selected audio while you are using the Multi Link Screen and you can hear the other screen s audio through the Bluetooth headphones A The Timeshift function is not available when Multi Link Screen is running For more information refer to Using Timeshift Smart Hub Smart Hub gt Open Smart Hub Recent Featured pA Cb Q VOM Tube e vimeo YUPP O GAMES Search YouTube Tuneln Vimeo YuppTV AccuWeat Apps You can surf the web download apps and stay in touch with family and friends through social networking services with Smart Hub In addition you can enjoy photo video and music files stored on external storage devices Place a finger on the POINTER button to display the pointer on the screen Select at the bottom of the screen to launch Smart Hub Press the button to list or delete recently used apps or features You can also set an item as a favourite To delete all running apps select Clear recent items The favourites list items will not be deleted A To run Smart Hub while you are using a service provided by Smart Hub go
154. ss the RETURN or RETURN EXIT button on your remote Setting up a schedule viewing for analogue channel Broadcasting gt Schedule Manager The Schedule Viewing function for programmes on analogue channels can be set up by specifying the time and date 1 2 Select Broadcasting gt Schedule Manager Select Schedule from the Schedule Manager to bring up a pop up menu Select Schedule Viewing Specify the Aerial Channel Repeat and Start Time options for the programme you want to watch and then select OK to finish Cancelling a schedule viewing To cancel a specific scheduled viewing follow these steps 1 Press the IMENU button on the standard remote or press the MENU 123 button ou the smart control and then select Menu gt Broadcasting gt Schedule Manager On the Scheduled screen select the scheduled viewing A pop up menu appears Select Delete to cancel Select Yes on the Remove this show pop up The scheduled viewing is removed A You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Editing a schedule viewing To edit the time days or channel of a schedule viewing follow these steps 1 Press the MENU button on the standard remote or press the MENU 123 button ou the smart control and then select Menu gt Broadcasting gt Schedule Manager On the Scheduled screen select the scheduled viewing A pop up menu appears Select Edit Change the time days or channel S
155. st or information about the current programme Launches Smart Hub Displays the On Screen Remote Showing the hidden icons on Smart Hub The motion control icons disappear when there is no user action on Smart Hub for 2 or more seconds To show the hidden icons move the pointer to the top or right side of the screen The green areas as shown in the figure appear Wait for 1 second The icons reappear A Actual menu screen may differ depends on the specific model and area Icon Description Direction Control Motion Pointing Using Face Recognition You can register your face using the TV camera and sign in to your Samsung accounts using the face recognition function Only one face can be registered per account Depending on the ambient illumination level and or shadows over a face the TV may have difficulty recognising it A This function is not available on certain models in specific geographical areas For more information refer to Read Before Using Voice Motion or Face Recognition A To use this function your TV should be connected to the optional TV camera The optional TV camera must be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Face Recognition Registering your face to your samsung account Select Register face after entering your account password To create a Samsung Account if you do not already have one and then select Take picture align
156. t Control Press the POINTER button to select numbers Only use for Samsung Smart Control For general remote control enter the numbers directly Availability depends on the specific model and area The TV attempts to connect to the network again using the specified settings A confirmation message appears once a connection is established Select OK A The network connection speed may differ depending on the DNS server settings A Y For details on the DNS server settings contact the Internet service provider ISP Connecting to a Wireless Internet Network with WPS Network gt Network Settings With wireless routers that support WPS Wi Fi Protected Setup or PBC Push Button Configuration it s possible to press a button on the router to connect the TV to the Internet amp A e4 This functionality is not available with wireless routers that do not support WPS Check to see if your wireless router supports WPS Select Wireless The TV automatically displays a list of available wireless networks Select WPS PBC and then press the WPS or PBC button located on the wireless router within two minutes The TV exchanges the network name SSID and security key automatically and then attempts to connect to the Internet A confirmation message appears once a connection is established Select OK Troubleshooting Internet Connectivity Issues Troubleshooting Wired Internet Connectivity Issues No network cable foun
157. t TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard drive with a speed of 5 400rom or above is recommended However RAID type USB hard drives are not supported USB memory sticks are not supported The total recording capacity may vary depending on the amount of available hard drive space and the recording quality level Schedule Recording requires at least 100MB of free space on the USB storage device Recording will stop if the available storage space falls below 50MB while recording is in progress If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum recording time is 720 minutes A video is played according to the TV settings If the input signal is changed while recording is in progress the screen will go blank until the change is made In this case recording will resume but will not be available Device Performance Test must be performed on the USB storage device connected to the TV before a recording can be made To perform the Device Performance Test select USB Drive in the MY CONTENT panel and then select the recording device When you make a recording on the Guide or Programme Info screen if the USB storage device has failed in the Device Performance Test the Format Device and Device Performance Test are performed again When using the Record or Sc
158. t all the channels select Options from the bottom of the screen and then select Select All from the list 2 Once you have made your selection select Delete from the bottom of the screen to remove the selected channels Editing Registered Channels Broadcasting gt Edit Channel Select Options at the bottom of the screen to access the following options However the available options may vary depending on the broadcast signal Select All Deselect All Selects all channels displayed in the Edit Channel screen Sorting Digital channels only Change the list ordered by Channel Name or Number Aerial Choose between Terrestrial Cable Category If you select a Category its channels appear in the list among the TV s channels Edit Favourites Organize favourites lists to find favourite channels and switch between channels more easily Rename channel Rename Analogue Channels The new name can be up to 5 characters long Information View detailed information about the current programme Enabling Disabling Password Protection on Channels Broadcasting gt Edit Channel You can lock channels you don t want your children to view Oo To enable password protection set Channel Lock to On First navigate to Broadcasting gt Channel Lock and set it to On Locking Unlocking Channels Select channels from the Edit Channel screen and then select Lock or Unlock at the bottom of the screen When the password entry window appe
159. th Samsung Smart Control can only be paired to a single TV 1 Point Samsung Smart Control at the remote control sensor of the TV and press the button to turn the TV on amp Y Remote control receiver s location may vary depending on the model 2 The Bluetooth icon will appear on the screen as shown below The TV will then attempt to connect to the Samsung Smart Control unit automatically lt Connection attempt and completion icons gt Reconnecting Samsung Smart Control If the Samsung Smart Control stops operating or works abnormally replace the batteries as this may be due to insufficient battery power If the problem persists the Samsung Smart Control restore pairing with the TV 1 Press RETURN EXIT button and EXTRA button simultaneously for 3 seconds A You must place the Samsung Smart Control approximately 30cm 40cm away from the TV and ensure it is pointing towards the remote control receiver 2 Connection image is appeared on the screen And then Samsung Smart Control is connecting to TV automatically e RETURN EXIT About the Samsung Smart Control Samsung Smart Control makes it even easier and more convenient to use the TV Pressing the MENU 123 button displays a virtual remote control that allows you to easily enter digits control content and activate functions on the screen We recommend using Samsung Smart Control at a distance of less than 6m Effective range may vary depending on
160. the list This opens the e manual on the corresponding page If a description doesn t fit on a single screen You can scroll pages in one of the following ways e Position the focus on the page to display on the screen e Press the A y buttons on Samsung remote Control to use the scrolling function Additional e Manual Features Loading Pages using Keywords Select Search from the side of the screen to bring up the search screen Enter a search term and then select Done Select an item from the search results to load the corresponding page Loading Pages from the Index Page Select Index from the side of the screen to bring up the index screen Select a keyword from the list to navigate to the relevant page Using History to Load Previously Read Pages Select Recent pages from the side of the screen A list of previously read pages is shown Select a page The e Manual Jumps to the selected page Accessing the Menu from the e Manual Try Now Select 6 Try Now on a feature description to directly move to the corresponding menu and try out the feature If you want to read an e Manual entry on a specific screen menu feature press the MENU 123 button and select e Manual using Samsung Smart Control For standard remote control please press E MANUAL button on the remote control directly A Certain menu options cannot be used Loading Reference Pages Select a Link from the side of a feature description page to acces
161. the quality of the content Starting 3D 1 Play 3D content or turn on a channel that s showing a 3D broadcast 2 Put the Samsung 3D glasses on and then select 3D 3D viewing is enabled The ideal viewing distance is three times the height of the screen or more 3D images may not appear if you do not adhere to the recommended viewing angle or distance The 3D feature may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The left and right 3D images may initially overlap when the TV is turned on It takes a moment for the display to optimise for the overlapping to go away There are several restrictions when using 3D TV e Launching Smart Hub automatically disables 3D mode e PIP cannot be used e Certain Picture options are disabled Changing the 3D Mode Picture gt 3D gt 3D Mode 1 Launch 3D and then select 3D Mode under Picture 5 3D 2 Choose from the 3D modes that appear on the screen Supported 3D Mode may vary depending on the 3D content A 3D Mode is automatically configured for most 3D content The following 3D Mode is available However mode availability may vary depending on the 3D content s format A The supported resolutions vary for each mode Refer to the Supported Resolutions for 3D Modes section for more information E of Deactivates 3D viewing LE 2
162. tion INFO Displays information about the current program or content Button Multi Link Screen Sports Mode Picture Size Picture Mode Speaker List DUAL Aerial Subtitle 3D Sleep Timer TOOLS e Manual Power Description You can split the TV screen and use various functions such as watching TV surfing the web watching video and so on Y Depending on the specific model Turn the Sports Mode on or off Y Depending on the specific model Change the picture size Change the picture mode Select the speakers which you want to use to listen to the TV s sound To set this option external speakers must be connected to the TV When you press the Dual II button the first time the current dual mode is displayed on the screen Press the Dual II button again to change the dual mode Choose your preferred method of receiving digital broadcasts Control the subtitle of the video This option works only when the video supports subtitles display Turn the 3D effect on or off Use sleep timer Displays the Tools menu on the screen Launch the e manual Turn the TV on and off The On Screen Remote buttons may differ with the TV features or functions The On Screen Remote buttons may differ with the TV model To change the positions of the buttons on the first row press and hold the Enter button Controlling External Devices with the TV Remote Universal remote setup System gt Uni
163. to On If you don t want the TV s software updated automatically set Auto Update Support gt Software Update gt Auto Update to Off 1 Select Support 5 Software Update 5 Auto Update 2 Specify when you want the upgrade to take place The TV will connect to the server at the specified time download the update package and upgrade its own software Protecting the TV from Hacking and malicious code System gt Smart Security QAD When the TV is connected to the Internet it is vulnerable to hacks and malicious code Smart Security protects the TV and storage media connected to the TV from such threats Checking the TV and Connected Storage Media System gt Smart Security gt Scan Gey Navigate to System gt Smart Security and select Scan This scans the TV and connected media for the presence of malicious code If no malicious code is detected a notification window appears on the screen If malicious code is detected If malicious code was found the results of the scan will appear on the screen This result window displays all malicious code found and provides options to either quarantine the code or allow them to continue 1 2 Select all malicious code to quarantine or allow Select Isolate or Block This moves the selected malicious code to the Isolated List or Blocked List A The Isolated List displays all quarantined malicious codes You can try to cure the codes A The Blocked List displays all blocked malic
164. to Support gt Self Diagnosis and select 3D Picture Test The 3D Picture Test displays a high definition picture to examine the 3D screen for flaws or faults If the test fails to identify a problem there may be a problem with an external device or the signal strength A If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance A If the test picture is displayed properly there may be a problem with the external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual The Problem The 3D glasses are not working correctly can t see 3D images clearly The batteries in the 3D glasses are flat Try this Make sure the glasses are powered on The 3D feature may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The ideal viewing distance is three times or more the height of the screen We also recommend watching 3D content with your eyes level with the screen Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened There is a problem with the broadcast The Problem The TV is not receiving all channels There are no captions with digital channels The pict
165. to the same path as described above Launching Smart Hub automatically Smart Hub gt Auto Start Settings gt Smart Hub You can start Smart Hub automatically when you turn on the TV Testing Smart Hub connections Support gt Self Diagnosis gt Smart Hub Connection Test When Smart Hub is not working select Smart Hub Connection Test The connection Test diagnoses the problem by checking the internet connection your ISP the Samsung server and the Apps service A If Smart Hub continues to have problems after completing the test contact your Internet Service Provider or a Samsung Service Centre Using the Smart Hub tutorial Support gt Smart Hub Tutorial You can learn the basics of using Smart Hub and the Smart Hub service in detail Resetting Smart Hub Smart Hub gt Reset Smart Hub You can remove the Samsung accounts saved in the TV and everything linked to them including apps A Some of the Smart Hub services are for pay services To use a for pay service you must have an account with the service provider or a Samsung account For more information refer to Using Smart Hub with a Samsung Account A To use this feature the TV must be connected to the Internet A Some Smart Hub features may not be available depending on the service provider language or region A Smart Hub service outages can be caused by disruptions in your Internet service A To use Smart Hub you must agree to the end user agreement and priva
166. tues Navigate to System gt Accessibility gt Voice Guide and set Voice Guide to On Press and hold the ok VA button on the Samsung Smart Control to turn on or off the Voice Guide A The Voice Guide is only provided in the language set in the Menu Language System gt Menu Language However some of the languages are not supported by Voice Guide even though they are listed in the Voice Guide screen If this is the case choose a different language A To change the speaker s gender for the Voice Guide option navigate to System gt Voice Recognition gt Use TV Voice and change the Voice Gender option The Voice Guide will give information for the following functions on the TV A Some sub functions or function menus may not provide Voice Guide In this case the TV will tell you that Voice Guide is not provided e Change Channels e Changing TV Volume e Programme Info Window Information e Channel List e Source e Guide e Voice Recognition e TV menu Changing the Volume Speed and Pitch of Voice Guide Navigate to System gt Accessibility and then select Voice Guide You can configure the volume speed pitch and level of the Voice Guide e Volume Change the Voice Guide option s volume level The Voice Guide volume may vary depending on the TV volume setting e Pitch Adjust the pitch of Voice Guide e Speed Change the Voice Guide option s tempo Enabling the High Contrast System gt Accessibility gt
167. udio Description Not available in all locations Digital channels only This function handles the Audio Stream for the AD Audio Description which is sent along with the Main audio from the broadcaster A Audio Description Turn the audio description function on or off A Volume Adjust the audio description volume Using the Channel Settings Broadcasting gt Channel Settings Manual Tuning Broadcasting gt Channel Settings gt Manual Tuning Scans for a channel manually and stores in the TV If a channel is locked using the Channel Lock function the PIN input window appears This function depends on the country and region When Aerial Source is set to Terrestrial or Cable Digital Channel Tuning Scans for a digital channel Select the New hen selecting Aerial Terrestrial Channel Frequency Bandwidth hen selecting Aerial Cable Frequency Modulation Symbol Rate e Availability depends on the specific model and area Select the Search When scanning has finished a channel is updated in the channel list Analogue Channel Tuning Scans for an analogue channel Select the New Set the Programme Colour System Sound System Channel and Search Select the Store When scanning has finished a channel is updated in the channel list Channel mode P programme mode When tuning is complete the broadcasting stations in your area have been assigned to position numbers from PO to P99 You can sel
168. udio device and input digital sound from the same audio device through one HDMI cable However ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver DVI Digital Visual Interface Connecting the TV s DVI connector to a computer s DVI connector via an HDMI to DVI cable lets you use the TV as a computer monitor However HDMI to DVI cables deliver video signals only You must connect a set of speakers to the computer using a separate cable to hear the computer s audio HDMI High Definition Multimedia Interface HDMI is a method of transmitting both video and audio signals via a single cable Dynamic versus Static IP Addresses If the network requires a dynamic IP address use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values the TV needs to access the Internet so they do not have to be entered manually Most home networks use a dynamic IP address If the network requires a static IP address enter the IP address subnet mask gateway and DNS values manually when setting up the network connection To get the IP address subnet mask gateway and DNS values contact your Internet Service Provider ISP If the network requires a static IP address use an ADSL modem that supports DHCP ADSL modems that support DHCP also allow static IP addres
169. unction on the TV s screen Controls the content when playing the media content such as movie picture or music Displays related information about the current programme This function may vary depending on the different regions countries Launches Smart Hub applications Using the Samsung Smart Control Operating the TV with the POINTER button The Samsung Smart Control has a motion sensor gyro sensor that allows you to easily control the TV by holding and moving the Samsung Smart Control After placing a finger on the touchpad a pointer appears on the screen Hold and move the Samsung Smart Control The pointer moves the same way the Samsung Smart Control is moved It s also possible to scroll up and down on scrollable screens A If you remove the finger from touchpad the screen pointer disappears A Navigate to System gt Smart Control Settings and select Motion Sensitivity to adjust the pointer speed A If the Voice Guide is set to On the Samsung Smart Control s motion sensor gyro sensor does not work To use the Samsung Smart Control s motion sensor set the Voice Guide to Off Operating the TV with the directional buttons and the Enter button Press the directional buttons up down left and right to move the pointer focus or cursor in the direction you want or change a setting shown on the focused item Press the Enter button to select an item or run a focused item Press and hold the Enter button to view the Gu
170. upports multiple languages choose which language you want to use from the list e Keyboard type Specify the type of language selected under Keyboard Language A The Keyboard type list varies depending on which language was selected under Keyboard Language e Switch Input Language If the keyboard supports multiple languages choose from the list which key to use to switch between languages Controlling the TV with a Mouse System gt Device Manager gt Mouse Settings This TV can be operated with ease using a mouse instead of a remote control A Certain models do not support USB HID class mice Connecting a Mouse Connecting a USB Mouse Plug the mouse cable into the TV s USB port A connection message appears on the screen Connecting a Bluetooth Mouse A Availability depends on the specific model and area 1 Place the Bluetooth mouse in standby status Refer to the mouse manual for information on putting the mouse in standby status 2 Select System 5 Device Manager Mouse Settings 5 Add Bluetooth Mouse The Add Bluetooth Mouse screen will appear and automatically scan for available mice 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse with the TV Using the Mouse Once a USB or Bluetooth mouse is connected to the TV a pointer will appear on the TV s screen You can use this pointer to control the TV as you would a computer Selecting and Running a
171. ure gt Picture Size gt 4 3 Screen Size You can select a picture size suitable for your geographical area while you are watching TV in the 4 3 or Fit to screen mode The supported screen sizes differ with the country and this function allows you to adjust the picture size in this case A The 4 3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI connector A Availability depends on the specific model and area Fitting to the picture size Picture gt Picture Size gt Fit to screen You can make the TV fit the full picture without any cutoff to the picture size set by you A Availability depends on the specific model and area Adjusting the Screen Position Picture gt Picture Size gt Zoom Position Adjusts the screen position This option is only available with Picture Size set to Zoom or Custom When the TV is tuned to a digital channel the screen position cannot be adjusted if the Picture Size is set to Fit to screen A The Picture Size option is not available for images in the UHD resolution be cause the supported screen size is fixed 1 To adjust the screen s position select Picture gt Picture Size gt Zoom Position or Position A pop up window appears 2 Select Zoom or Position again from the pop up window Adjust the screen Once done select Zoom or Position and then Close Select Reset to reset the screen position Listening to Audio Only with the Scre
172. ure is distorted Try this If your TV is not connected to a cable box e Confirm that the coaxial cable is securely connected to the TV e f you are using an antenna verify it is positioned correctly and the all the connections are secure e Run Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning Go to Subtitle System gt Accessibility gt Subtitle and change the Subtitle Mode Some channels may not have caption data The compression of the video content may cause picture distortions This is especially true with fast moving pictures from sports programmes and action movies A weak signal can cause picture distortions This is not a problem with the TV The computer won t connect The Problem The Mode Not Supported message appears The video is OK but there is no audio Try this Set your PC s output resolution so it matches a resolution supported by the TV If you are using an HDMI connection check the audio output setting on your PC If you are using a DVI to HDMI cable a separate audio cable is required can t connect to the Internet The Problem The wireless network connection failed The software update over the Internet has failed Try this Make sure the TV is connected to a wireless IP router Check the network connection status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version
173. versal remote setup Availability depends on the specific model and area The universal remote control feature lets you control cable boxes Blu ray players home theatres and other external devices connected to the TV using the TV s remote control x You can also use the Anynet HDMI CEC function to operate some external Samsung devices with your TV s remote control without any additional setup Refer to the Using Anynet HDMI CEC section for more information Certain external devices connected to the TV may not support the universal remote feature Setting Up the Universal Remote Control 1 2 Turn on the external device you want to control with the universal remote function Press the SOURCE button on your remote to bring up the Source screen Select the Universal remote setup You can also start Universal remote setup through the TV s menu Select System gt Universal remote setup Follow the directions on the screen to complete the set up and register the device The directions will be different depending on the device you want to control A If the external device does not respond after being registered register it again using its model number A The TV memorises both the external device and the connection HDMI 1 HDMI 2 etc the device is connected to Universal Remote Features 1 Press SOURCE to go to the Source screeen 2 Select Universal remote setup from the top of the screen This
174. w to the TV s green component jack If the TV is connected to a cable box try to reset the box Disconnect and then reconnect the AC cord and wait until the cable box reboots It may take up to 20 minutes Set the output resolution of the cable box to 1080i or 720p can t hear the sound clearly Testing the Sound Support gt Self Diagnosis gt Sound Test Before you review the list of problems and solutions below make sure that the Speaker Select menu item is set to TV Speaker and then listen to the speakers again If the TV still does not play audio run the Sound Test The Sound Test uses a built in melody to check for sound problems If the TV does not play sound during the Sound Test or the sound is distorted there may be a problem with the TV Contact Samsung s Call Centre for assistance If the TV plays the Sound Test melody without distortion there may be a problem with an external device Please check the connections If the problem persists refer to the external device s user manual If you can t hear the melody or there is a problem make sure Sound gt Speaker Settings gt Speaker Select is set to TV Speaker and then try again If the problem persists there may be a problem with the TV Contact Samsung s Call Centre for assistance If the melody is played there may be a problem with the external device Please check the connections If the problem persists refer to the external device s user manual Th
175. working The Problem Anynet does not work want to start Anynett want to exit Anynett The message Connecting to Anynet device or Disconnecting from Anynet device appears on the screen The Anynet device won t play The connected device is not displayed The TV audio is not being played through the receiver Try this Confirm that the device is an Anynet device The Anynet system supports Anynet devices only Check if the power cord of the Anynet device is properly connected Check the cable connections of the Anynet device Go to System and see if Anynet HDMI CEC has been set to On Check whether the TV remote control is in TV mode Check whether the remote control is Anynet compatible Anynet may not function when certain functions are operational Channel Search Smart Hub set up etc If you have disconnected and then reconnected the HDMI cable scan for devices again or turn your TV off and on Check if the Anynet device is properly connected to the TV and then select the Anynet HDMI CEC System gt Anynet HDMI CEC menu to see if Anynet HDMI CEC is set to On Select View TV from the Anynet menu Select a non Anynet device from the Source list You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode
176. y Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HOM The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English Designed with TECHNOLOGY MHL Glossary 480i 480p 720p 1080i 1080p Generally refers to the number of effective scanning lines that determines the screen s resolution There are two scanning methods interlaced and progressive Scanning Sequential projection of pixels to form images The higher the number of pixels the clearer and more vivid the images Progressive A sequential scanning method that scans every line one after another Interlaced A staggered scanning method that scans every other line until the end of the screen and then fills in the remaining lines Example If the number of horizontal scan lines is 480i Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel ARC lets the TV output digital sound to an a
177. ying UHD level video saved on a USB device When you are viewing the digital channel with UHD level resolution This function is not available on certain models in specific geographical areas This function is not supported by some apps For more information refer to Read Before Using Voice Motion or Face Recognition To use this function your TV should be connected to the optional TV camera The optional TV Camera must be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Motion Control Using the TV camera System gt Smart Security gt Settings gt Camera Set Camera to On to use the TV camera Testing Ambient Illumination Using the TV Camera System gt Motion Control gt Motion Control Environment Test Run this test before using Motion Control to ensure proper functionality 1 Initiate the Motion Control Environment Test and select Start 1 5 to 4m away from the TV If the light is reflected onto the TV s screen or there are moving objects in the background the motion may not be properly recognised by the TV Face the TV camera and follow the onscreen instructions to raise your hand from a comfortable position with the index finger spreading upwards and move it left or right slowly A pointer appears on the screen when the TV recognises the action If the recognition fails change the hand position and try again Checking ambient noise and illumination
178. your face within the red circle When the circle turns green the TV has recognised your face A To use this function you must sign in to your Samsung account A Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising your face accurately G Keep your expression as neutral as possible In addition keep your mouth closed as neutral as possible Y For more information refer to Creating a Samsung account Changing your login method of face recognition Smart Hub gt Samsung Account gt Edit profile You can change the log in method to face recognition To change the log in method follow these steps 7 Enter your password and then select Done 2 On the Edit Profile screen select Sign in Method In the drop down list that appears select Face Recognition 3 Select Done Signing in to a Samsung account using face recognition Smart Hub gt Samsung Account gt Edit profile To log in using Face Recognition follow these steps 1 Select your Samsung account 2 If you have set the Samsung account sign in option to Face Recognition the TV automatically recognises your face If recognition fails try again gt a Y Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising your face accurately v na Y keep your expression as neutral as possible In addition keep your mouth clo

Samsung UHD 4K Curved Smart TV Series 6 (55" JU6800) User Manual

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Samsung UHD 4K Curved Smart TV Series 6 (55&quot; JU6800) User Manual

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Samsung UHD 4K Curved Smart TV Series 6 (55" JU6800) User Manual