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Samsung S27E370D User Manual
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1. Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc e The product may fall and become damaged and or cause an injury Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc oil or smoke e A fire or electric shock may result Do not expose the product to direct sunlight heat or a hot object such as a stove The product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Do not drop the product while moving e Product failure or personal injury may result Do not set down the product on its front The screen may become damaged When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding e The product may fall and become damaged and or cause an injury e Install the product only on cabinets or shelves of the right size Set down the product gently e Product failure or personal injury may result Installing the product in an unusual pla
2. Do not put the DC power adapter near to any heating apparatus Otherwise a fire may result Keep the DC power adapter in a well ventilated area Do not hold the product upside down or move it by holding the stand The product may fall and become damaged or cause an injury Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product A fire or electric shock may result Rest your eyes for more than 5 minutes for every 1 hour of product use e Eye fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle or stand height Your hand or finger may get stuck and injured e Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury may result When using headphones or earphones do not turn the volume too high Having the sound too loud may damage your hearing DJ Correct posture to use the product CHAS Use the product in the correct posture as follows Straighten your back Allow a distance of 45 to 50cm be
3. Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product Service fee will be charged Safety Precautions RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL AN This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product A This symbol alerts you that important literature concerning operation and maintenance has been included with this product Symbols A serious or fatal injury may result if instructions are not followed Personal injury or damage to properties may result if instructions are not followed Activities marked by this symbol are prohibited Instructions marked by this symbol must be followed Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning The following images are for reference only Real life situations may differ from what is shown in the images 1 Power off the product and computer 2 Disconnect the power cord from the product Hol
4. sa Wikevalnmele User Manual S24E370 27E370 The colour and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance Table of contents Before Using the Product Copyright 5 Securing the Installation Space 6 Precautions for storage 6 Safety Precautions 6 Symbols 6 Cleaning 7 Electricity and Safety 7 Installation 8 Operation 10 Correct posture to use the product 13 Preparations Checking the Components 14 Components 14 Parts 15 Control Panel 15 Direct Key guide 16 Function Key Guide 17 Reverse Side 19 Adjusting the Product Tilt 20 Anti theft Lock 21 Connecting and Using a Source Device Screen Setup Before Connecting 22 Pre connection Checkpoints 22 Connecting and Using a PC 22 Connection Using the D SUB Cable Analog Type 22 Connection Using the HDMI Cable 23 Connection Using an HDMI DVI Cable 23 Connection Using an DP Cable 24 Connecting to Headphones 24 Connecting the Power 25 Driver Installation 26 Setting Optimum Resolution 26 Using the Wireless Charging function Wireless Charging 27 Precautions 28 SAMSUNG MAGIC Bright 30 Configuring SAMSUNG MAGIC Bright 30 Brightness 32 Configuring Brightness 32 Contrast 33 Configuring Contrast 33 Sharpness 34 Configuring Sharpness 34 Color 35 Configuring Color 35 SAMSUNG MAGIC Upscale 36
5. This menu is not available when Game Mode is enabled Adjust the Sharpness controlling the JOG button LEFT RIGHT mn A WwW N The selected option will be applied Adjust the SAMSUNG p sharpness of the MAGICBright Custom picture Values Brightness 100 Closer to 100 mean a sharper image Contrast 75 Sharpness 60 Color gt MAg IEUpscale Oil The displayed image may differ depending on the model Color A detailed descr details Adjust the tin to Cinema o This menu is iption of each function is provided Refer to your product for tof the screen This menu is not available when WaGicBright is set Dynamic Contrast mode Not available when Game Mode is enabled This menu is MAGICBright Brightness jot available when Eye Saver Mode is enabled Configure color settings Custom 100 Contrast 75 Sharpness 0 Color MAG IGUpscale Red Green Blue Color Tone Gamma gt Oi Adjust the red saturation level Values closer to 100 mean greater intensity for the color Normal Mode1 The displayed image may differ depending on the model Configuring Color 1 2 When the Function Key Guide appears select OI by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Color controlling the JOG button UP DOWN and press the JOG button R
6. 1 When the Function Key Guide appears select I by moving the JOG button UP Next press the JOG button Move to System controlling the JOG button UP DOWN and press the JOG button Move to Off Timer controlling the JOG button UP DOWN and press the JOG button 2 3 4 Mowe to Turn Off After controlling the JOG button UP DOWN and press the JOG button D Adjust the Turn Off After controlling the JOG button LEFT RIGHT 6 The selected option will be applied The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours For products for the market in some regions the Off Timer is set to automatically activate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activate go to MENU gt System and set Off Timer to Off PC AV Mode Set PC AV Mode to AV The picture size will be enlarged This option is useful when you view a movie Set to AV to enlarge the picture Wireless Charging ii FreeSync ii Eco Saving Plus ii Off Timer gt PC AV Mode lt Source Detection Auto Key Repeat Time Acceleration Select the PC AV HDMI mode for the HDMI source DisplayPort The displayed image may differ depending on the model This function does not support Analog mode Supplied for the wide models only such as 16 9 or 16 10 If the monitor is in HDMI D
7. 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button D Theselected option will be applied Screen Adjustment This menu is available in Analog mode only This menu is only available when Picture Size is set to Screen Fit in AV Mode When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally select Screen Fit to adjust horizontal position in 0 6 levels Move the image displayed on the screen to the left or V Position right H Position Coarse Fine Move the image displayed on the screen up or down H Position V Position Coarse Fine The displayed image may differ depending on the model Configuring H Position amp V Position H Position Move the screen to the left or right V Position Move the screen up or down 1 nu A W N When the Function Key Guide appears select LI by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Screen Adjustment controlling the JOG button UP DOWN and press the JOG button Move to the H Position or V Position controlling the JOG button UP DOWN and press the JOG button Adjust the H Position or V Position controlling the JOG button LEFT RIGHT and press the JOG button The selected option will be applied Adjust the screen frequency This menu is available in Analog mode only
8. Configuring SAMSUNG MAGIC Bright 1 2 When the Function Key Guide appears select II by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to m amp icBright controlling the JOG button UP DOWN and press the JOG button Custom Customize the contrast and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment 30 In AV mode When the external input is connected through HDMI DP and PC AV Mode is set to AV waGicBright has four automatic picture settings Dynamic Standard Movie and Custom that are preset at the factory You can activate either Dynamic Standard Movie or Custom You can select Custom which automatically recalls your personalized picture settings Set to an optimum SAMSUNG R icture qualit MAGICBright Sas esas i e Standard Select this mode when the surroundings are bright This also provides a sharp image Brightness Standard the working environment Dynamic Select this mode to view a sharper image than in Standard mode e Movie Select this mode when the surroundings are dark This will save power and reduce eye fatigue Contrast Movie Custom Select this mode when you want to adjust the im
9. DC14V Connects to the DC power adapter Adjusting the Product Tilt The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 1 2 20 2 You can adjust the product tilt Hold the lower part of the product and adjust the tilt carefully Anti theft Lock An anti theft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the user guide provided with your anti theft locking device for details SAMSUNG 1 Fix the cable of your anti theft locking device to a heavy object such as a desk Put one end of the cable through the loop on the other end nsert the locking device into the anti theft lock slot at the back of the product a W N Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Chapter 03 Connecting and Using a Source Device Before Connecting Check the following before you connect this product with other devices Pre connection Checkpoints Before connecting a source device read the user manual p
10. Configuring SAMSUNG MAGIC Upscale 36 HDMI Black Level 37 Configuring the HDMI Black Level Settings 37 Eye Saver Mode 38 Configuring Eye Saver Mode 38 Game Mode 39 Configuring Game Mode 39 Response Time 40 Configuring the Response Time 40 Picture Size 41 Changing the Picture Size 41 Screen Adjustment 43 Configuring H Position amp V Position 43 Configuring Coarse 44 Table of contents Configuring Fine 45 Coordinating OSD Transparency 46 Changing Transparency 46 Position 47 Configuring Position 47 Language 48 Configuring Language 48 Display Time 49 Configuring Display Time 49 Setup and Reset Wireless Charging 50 Configuring Wireless Charging 50 FreeSync 51 Configuring FreeSync 51 Eco Saving Plus 53 Configuring Eco Saving Plus 53 Off Timer 54 Configuring Off Timer 54 Configuring Turn Off After 55 PC AV Mode 56 Configuring PC AV Mode 56 Source Detection 57 Configuring Source Detection 57 Key Repeat Time 58 Configuring Key Repeat Time 58 Power LED On 59 Configuring Power LED On 59 Reset All 60 Initializing Settings Reset All 60 Information Menu and Others Information 61 Displaying Information 61 Configuring Brightness Contrast and Sharpness from the Initial Screen 62 Configuring Volume in the Initial Screen 63 Volume 63 Installing the Software Easy Setting Box 64 Installing the Software 64 Removing the Software 64 Troubleshooting Guide Requiremen
11. Contrast Sharpness e LEFT RIGHT Adjust Volume Mute PRESS ENTER Display Function Key Guide CN Wireless Charging Off HDMI DisplayPort mode gt Babies lt gt Voller Features Ced Wireless Charging Off Function Key Guide To enter the main menu or to use other items press the JOG button to display the Function Key Guide You can exit by pressing the JOG button again Return UP DOWN LEFT RIGHT Move to the item you want The description for each item will appear when the focus changes PRESS ENTER The selected item will be applied Icons rc eH Description Selects 4 to change the input signal by moving the JOG button in the Function Key Guide screen A message will appear on the top left corner of the screen if the input signal has been changed Selects IL by moving the JOG button in the function key guide screen The OSD On Screen Display of your Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock the OSD control press the LEFT button for 10 seconds when the main menu displayed If the OSD control is locked Brightness and Contrast can be adjusted Wireless Charging is available System Power LED On is available Information can be viewed IND Selects H by moving the JOG button in the function key guide screen P
12. VESA 1024 x 768 60 023 75 029 78 750 Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is VESA 1152 x 864 67 500 75 000 108 000 called vertical frequency or refresh rate and is indicated in Hz VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 Chapter 12 Appendix Responsibility for the Pay Service Cost to Customers When the service is requested in spite of in warranty we may charge you for a visit from a service technician in the following cases Not a product defect Cleani ng of the product Adjustment Explanation Re installation and etc a service technician gives instructions on how to use product or simply adjusts options without disassembling product a defect is caused by external environmental factors Internet Antenna Wired Signal etc a product is reinstalled or devices are connected additionally after installing the purchased product for the first time a product is reinstalled to move to a different spot or to move to a different house customer requests instructions on how to use because of another company s produ
13. the screen settings Issues Solutions The power LED is off The screen will not switch on Check that the power cable is connected properly The message Check Signal Cable appears Check that the cable is properly connected to the product Check that the device connected to the product is powered on Not Optimum Mode is displayed This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product Change the maximum resolution and frequency to suit the product performance referring to Standard Signal Mode Table P74 The images on the screen look distorted Check the cable connection to the product Issues The screen is not clear The screen is blurry Solutions Adjust Coarse and Fine Remove any accessories video extension cable etc and try again Set the resolution and frequency to the recommended level The screen appears unstable and shaky Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode There are shadows or ghost images left on the screen Table P 74 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The
14. 0 x 377 2 x 70 8 mm 4 7 kg Weight vV With Stand 548 3 x 438 8 x 196 9 mm 4 1 kg 626 0 x 461 0 x 196 9 mm 5 2 kg Maximum Pixel Clock 148 5 MHz Power Supply AC 100 240 V 10 50 60 Hz 3 Hz Dimensions W x H x D Refer to the label at the back of the product as the standard voltage can vary in different countries D Signal connectors D SUB HDMI DisplayPort Model Name S 24E370 27E370 Environmental conditions Operating Temperature 10 C 40 C 50 F 104 F Humidity 10 80 non condensing Storage Temperature 20 C 45 C 4 F 113 F Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately 1 pixel per million 1 ppm may be brighter or darker on the LCD panel This does not affect product performance The above specifications are subject to change without notice to improve quality This device is a Class B digital apparatus 72 PowerSaver The power saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is n
15. 3 Select your product model from the list of models 30 SAMSUNG monitor installer Select the display adapter on which you wart to intall the monitor fi RADEON 9559 Plug and Play Moeitor O O O O OOOO tor Select the monitor which you want to install Samsung 4 Goto Display Properties and check that the resolution and refresh rate are appropriate Refer to your Windows OS manual for further details Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on the product and change the resolution on your PC to the optimum setting Setup Guide Language English The optimal resolution for this monitor is as follows HKKK VY KHHK HH x Hz Use the above settings to set the resolution on your PC Current Resolution EEE E 1 Select a language by moving the JOG button LEFT RIGHT Next press the JOG button 2 Tohide the information message press the JOG button If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again The optimum resolution can also be selected in Control Panel on your PC Chapter 04 Using the Wireless Charging function Wireless Charging The wireless charging cover and mobile device should be purchased separately If wireless charging does not wor
16. Adjust the screen frequency H Position V Position Coarse Fine The displayed image may differ depending on the model Configuring Coarse 1 Ou A W N When the Function Key Guide appears select OI by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Screen Adjustment controlling the JOG button UP DOWN and press the JOG button Move to the Coarse controlling the JOG button UP DOWN and press the JOG button Adjust the Coarse controlling the JOG button LEFT RIGHT The selected option will be applied Fine adjust the screen to obtain a vivid picture This menu is available in Analog mode only Fine tune the screen to get a vivid picture H Position V Position Coarse Fine The displayed image may differ depending on the model Configuring Fine 1 nou A W N When the Function Key Guide appears select OI by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Screen Adjustment controlling the JOG button UP DOWN and press the JOG button Move to the Fine controlling the JOG button UP DOWN and press the JOG button Adjust the Fine controlling the JOG button LEFT RIGHT The selected option will be applied Chapter 06 Coordinating OSD A detailed description of each function is provided Refer to your product
17. JOG button Adjust the contrast between the objects and background Range 0 100 A higher value will increase the contrast to make the object appear clearer Move to Picture controlling the JOG button UP DOWN and press the JOG button This option is not available when WaAeicBri is in Ci or i t t t lable when MacicBright Cinema or Dynamic Contrast mode Move to Contrast controlling the JOG button UP DOWN and press the JOG button This menu is not available when Game Mode is enabled Adjust the Contrast controlling the JOG button LEFT RIGHT Adjust the contrast SAMSUNG p level Values closer MAGICBright Custom to 100 meana mn A WwW N The selected option will be applied Brightness 100 bigger light dark contrast Contrast 75 Sharpness 50 Color gt MAGI EUpscale Oi The displayed image may differ depending on the model Sharpness Configuring Sharpness 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button Make the outline of objects more clear or blurry Range 0 100 A higher value will make the outline of objects clearer Move to Picture controlling the JOG button UP DOWN and press the JOG button This option is not available when MacicBright is in Cinema or Dynamic Contrast mode Move to Sharpness controlling the JOG button UP DOWN and press the JOG button This menu is not available when WAGicUpscale is in Mode1 or Mode2 mode
18. enters power saving mode or changes input sources Game Mode turns Off even if it is set to On Ifyou want to keep Game Mode enabled all the time select Always On Response Time Configuring the Response Time 1 When the Function Key Guide appears select IM by moving the JOG button UP Next press the JOG button Accelerate the panel response rate to make video appear more vivid and natural It is best to set Response Time to Standard or Faster when you are not 2 Move to Picture controlling the JOG button UP DOWN and press the JOG button viewing a movie 3 Move to Response Time controlling the JOG button UP DOWN and press the JOG button Accelerate the panel response Standard Faster Fastest rate to make video Game Mode appear more vivid 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button and natural Eye Saver Mode Response Time Standard Picture Size Faster 5 The selected option will be applied Screen Adjustment Fastest The displayed image may differ depending on the model Picture Size Change the picture size In PC mode Eye Saver Mode Game Mode Response Time Picture Size Screen Adjustment The displayed image may differ depending on the model Changing the Picture Size 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOW
19. for details OnScreen Display Configure the transparency of the Transparency menu windows Position Language Display Time The displayed image may differ depending on the model Changing Transparency 1 When the Function Key Guide appears select O to display the corresponding menu screen 2 Move to OnScreen Display controlling the JOG button UP DOWN and press the JOG button 3 Move to Transparency controlling the JOG button UP DOWN and press the JOG button Off On 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button 5D The selected option will be applied 46 Position H Position V Position H Position V Position The displayed image may differ depending on the model 100 100 10 Move the menu position to the left or right Move the menu position up or down Configuring Position H Position Move the menu position to the left or right V Position Move the menu position up or down 1 nou A W N When the Function Key Guide appears select LI by moving the JOG button UP Next press the JOG button Move to OnScreen Display controlling the JOG button UP DOWN and press the JOG button Move to Position controlling the JOG button UP DOWN and press the JOG button Move to the H Position or V Position controlling the JOG button UP DOWN and press the JOG button Adjust the H Position or V Position controlling the JOG butt
20. navigate TOG Button The JOG button is located on the rear left side of the product The button can be used to move up down left or right or as Enter This LED is power status indicator and works as e Power On Power button Off Power saving mode Blinking Power LED e Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Function Key Guide will appear To access the onscreen menu when the guide is displayed press the corresponding direction button again Function Key Guide may vary depending on the function or product model Please refer to the actual product Direct Key guide The shortcut button screen OSD menu shown below is displayed only when the monitor screen is turned on the computer resolution changes or the input source changes Analog mode Analog mode option e UP Adjust Brightness Contrast Sharpness Brightness DOWN Auto Adjustment Changing the resolution in Display Properties will activate the Auto Adjustment function Auto Adjustment This function is only available in Analog mode e LEFT RIGHT Adjust Volume Mute PRESS ENTER Display Function Key Guide Volume Features HDMI DisplayPort mode option UP DOWN Adjust Brightness
21. the JOG button z Auto Source Detection Manual D The selected option will be applied Key Repeat Time The displayed image may differ depending on the model Key Repeat Time Configuring Key Repeat Time 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button Control the response rate of a button when the button is pressed 2 Move to System controlling the JOG button UP DOWN and press the JOG button Configure the response rate of a 3 button when the FreeSync button is pressed Wireless Charging Move to Key Repeat Time controlling the JOG button UP DOWN and press the JOG button Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button is Eco Saving Plus pressed Off Timer Acceleration d Jaz 4 Mowe to the desired option controlling the JOG button UP DOWN and press the JOG button PC AV Mode i 2 sec ee 5 The selected option will be applied Key Repeat Time No Repeat The displayed image may differ depending on the model Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product Set the status of the ZC eer Working power LED Reset All standby CA La i The displayed image may differ depending on the model Configuring Power LED On 1 When the Function Key Guide appears select IM by moving the JO
22. using a graphics card from a different manufacturer Please refer to the AMD s official website related situation Only a few of the following types of AMD graphics card can support FreeSync and need to install the AMD s latest official FreeSync driver Radeon R9 290X 290 Radeon R9 285 Radeon R7 260X 260 e AMD A10 Kaveri APU ex A10 7850K For additional AMD graphics card models that support the FreeSync feature visit the official AMD website f the FreeSync function is enabled the response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate f the FreeSync function is enabled the screen can flicker depending on the game option settings Decreasing the game setting values might help to remove the flicker Installing the latest drivers from the AMD website may also fix this issue Point the right mouse button select the AMD Catalyst Control Center AMD Catalyst Control Center View gt Sort by Refresh New gt Screen resolution Gadgets LET Personalize AMDi AMDA RADEON AMD Catalyst Control Center AMD Catalyst Control Center RADEON Properties Digital Flat Panel Muki stream transport capable Image Scaling Preterences Enable GPU up sealing Check for driver updates Preferred Scaling Mode Unleash your system s capabilities Check for the latest experiences and downloads Maintain aspect ratio Scal
23. G button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 gt Move to Power LED On controlling the JOG button UP DOWN and press the JOG button Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button D The selected option will be applied Reset All Initializing Settings Reset All 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button Return all the settings for the product to the default factory settings Move to System controlling the JOG button UP DOWN and press the JOG button Return all the settings for the product to the Reset All default factory settings Move to Reset All controlling the JOG button UP DOWN and press the JOG button Power LED On Stand by Move to the desired option controlling the JOG button LEFT RIGHT and press the JOG button mn A WwW N The selected option will be applied All the menu settings will be reset to default Are you sure you want to reset The displayed image may differ depending on the model Chapter 08 Information Menu and Others A detailed description of each function is provided Refer to your product for details Displaying Information View the current input source freque
24. IN port on the back of the product and the DP port on the PC 1 Connect an audio output device such as headphones to Gh port on the product 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch on the PC The sound could only be heard when using the HDMI to HDMI cable or DP cable Provided ports may vary depending on the product 3 Change the input source to DisplayPort controlling the JOG button UP DOWN when input source is not set A DP cable shorter under 1 5m in length is recommended Using a cable longer than 1 5m can affect the picture quality Provided ports may vary depending on the product 24 Connecting the Power SAMSUNG 1 Connect the power cable to the DC power adapter Then connect the DC power adapter to the DC14V port on the back of the product 2 Next connect the power cable to the power outlet 3 Press the JOG button on the back of the monitor to turn it on The input voltage is switched automatically ae Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com 1 Clickon the Windows Driver downloaded from the website 2 Follow the instructions given on the screen to proceed with installation
25. N and press the JOG button 3 Move to Picture Size controlling the JOG button UP DOWN and press the JOG button Choose the size and aspect ratio of the picture displayed In PC mode on screen e Auto Display the picture according to the aspect ratio of the input source Wide Display the picture in full screen regardless of the aspect ratio of the input source In AV mode Choose the size and aspect ratio of the picture displayed Game Mode on screen Eye Saver Mode Response Time Picture Size 43 Screen Adjustment 16 9 Screen Fit The displayed image may differ depending on the model In AV mode e 4 3 Display the picture with an aspect ratio of 4 3 Suitable for videos and standard broadcasts 16 9 Display the picture with an aspect ratio of 16 9 Screen Fit Display the picture with the original aspect ratio without cutting off The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions a A digital output device is connected usi The input signal is 480p 576p 720p or hese signals This can only be set when the external i DisplayPort This option is available when FreeSync is disabled g the HDMI DP cable 080p and monitor can d put is connected throug e satisfied isplay normally Not every model can support all of h HDMI DP and PC AV Mode is set to AV
26. NG p detail and MAGICBright Custom Vividness Brightness eT 100 n Contrast 75 Sharpness Eo Off RHAWTEUscale The displayed image may differ depending on the model Configuring SAMSUNG MAGIC Upscale 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press the JOG button 3 Move to ma icUpscale controlling the JOG button UP DOWN and press the JOG button Off Mode1 Mode2 Comparing with Mode1 Mode2 has a stronger effect 4 Move to the desired option by controlling the JOG button and then press the JOG button D The selected option will be applied HDMI Black Level If a DVD player or set top box is connected to the product via HDMI image quality degradation contrast colour degradation black level etc may occur depending on the connected source device In such case HDMI Black Level can be used to adjust the image quality If this is the case correct the degraded picture quality using HDMI Black Level This function is only available in HDMI mode Optimize HDMI SAMSUNG p picture brightness MAGICBright and contrast by Brightness adjusting the black level of the video Contrast signal Sharpness Color MAG IGUpscale HDMI Black Level The displayed image may differ depending on the model Configuring the HDMI Black Level Settings 1 When th
27. a fire or electric shock Do not place the power cord or product near heat sources A fire or electric shock may result Clean any dust around the pins of the power plug or the power socket with a dry cloth A fire may result Do not disconnect the power cord while the product is being used The product may become damaged by an electric shock Only use the power cord provided with your product by Samsung Do not use the power cord with other products e A fire or electric shock may result Keep the power socket where the power cord is connected unobstructed The power cord must be disconnected to cut off power to the product when an issue occurs Hold the plug when disconnecting the power cord from the power socket e An electric shock or fire may result DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES A fire may result Do not install the product in poorly ventilated spaces such as a bookcase or closet e An increased internal temperature may cause a fire Install the product at least 10cm away from the wall to allow ventilation An increased internal temperature may cause a fire Keep the plastic packaging out of the reach of children Children may suffocate ry LAI
28. age according to your preferences Sharpness Custom cane 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button MAG re Upscale D The selected option will be applied The displayed image may differ depending on the model Brightness You can adjust the general brightness of the picture Range 0 100 A higher value will make the picture appear brighter mode MAGICBright Brightness Contrast Sharpness E MAG GUpscale This menu is not available when SAMSUNG MacicBright is set to Dynamic Contrast This menu is not available when Eco Saving Plus is enabled This menu is not available when Eye Saver Mode is enabled Adjust the brightness level Values closer to 100 100 mean a brighter screen Custom 75 0 gt Oi The displayed image may differ depending on the model Configuring Brightness 1 mn A WwW N When the Function Key Guide appears selec Move to Picture controlling the JOG button Move to Brightness controlling the JOG but Adjust the Brightness controlling the JOG b The selected option will be applied UP DOWN and press the JOG button on UP DOWN and press the JOG button utton LEFT RIGHT O by moving the JOG button UP Next press the JOG button Contrast Configuring Contrast 1 When the Function Key Guide appears select IM by moving the JOG button UP Next press the
29. ance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Question How do I set power saving mode Answer Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC Windows ME 2000 Set power saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization gt Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Windows 8 1 Set power saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Chapter 11 Specifications T Size General Model Name Panel Size 59 8 cm 68 5 cm Display area 521 28 mm H x 293 22 mm V 597 9 mm H x 336 3 mm V Display area H Pixel Pitch 0 2715 mm H x 0 2715 mm V 0 3114 mm H x 0 3114 mm V c H __ Dimensions W x H x D Without Stand 548 3 x 335 0 x 54 8 mm 3 6 kg 626
30. ay result Do not place objects containing liquid vases pots bottles etc or metallic objects on top of the product e Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact Samsung Customer Service Centre e Product failure an electric shock or fire may result Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or defective pixels e Activate power saving mode or a moving picture screen saver if you will not be using the product for an extended period of time Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time vacation etc Dust accumulation combined with heat can cause a fire electric shock or electric leakage Use the product at the recommended resolution and frequency e Your eyesight may deteriorate Do not put DC power adapters together Otherwise a fire may result Remove the plastic bag from the DC power adapter before you use it Otherwise a fire may result Do not let water enter the DC power device or get the device wet An electric shock or fire may result Avoid using the product outdoors where it can be exposed to rain or snow e Be careful not to get the DC power adapter wet when you wash the floor
31. ce a place exposed to a lot of fine dust chemical substances extreme temperatures or a significant presence of moisture or a place where the product will operate continuously for an extended period of time may seriously affect its performance e Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place There is a high voltage inside the product Never disassemble repair or modify the product yourself e A fire or electric shock may result Contact Samsung Customer Service Centre for repairs To move the product first disconnect all the cables from it including the power cable Damage to the cord may result in a fire or electric shock If the product generates abnormal sounds a burning smell or smoke disconnect the power cord immediately and contact Samsung Customer Service Centre e An electric shock or fire may result Do not let children hang from the product or climb on top of it Children may become injured or seriously harmed If the product is dropped or the outer case is damaged turn off the power and disconnect the power cord Then contact Samsung Customer Service Centre Continued use can result in a fire or electric shock Do not leave heavy objects or items that children like toys sweets etc on top of the product e The product or heavy ob
32. colours on the screen have a shadow and are distorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to 1 second The product is opera ing in power saving mode Press any key on the eyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 or Windows 8 1 Go to Control Panel Fonts gt Adjust ClearType text and change Turn on ClearType Video playback is choppy Playback of high definition large video files can be choppy This may be because the video player is not optimized for the computer resource Try playing the file on another video player Issues Solutions There is no sound Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software Programme Video is available but there is no sound Sound cannot be heard if a HDMI DVI cable is used to connect the input device Connect the device using an HDMI cable or a DP cable Issues Solutions A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced Refer to the user manual for your PC or graphic
33. connect a source device first before connecting the power cable za y UU CU HDMI IN 5 Ja Tree i gt e 1 Connect the HDMI cable to the HDMI IN port on the back of the product and the HDMI port on 1 Connect the HDMI DVI cable to the HDMI IN port on the back of the product and the DVI port on the PC the PC 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch on the PC on the PC 3 Change the input source to HDMI controlling the JOG button UP DOWN when input source is not 3 Change the input source to HDMI controlling the JOG button UP DOWN when input source is not set set Provided ports may vary depending on the product The audio function is not supported if the source device is connected using the HDMI DVI cable Provided ports may vary depending on the product cS Connection Using an DP Cable Connecting to Headphones Do not connect the power cable before connecting all other cables Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable Ensure you connect a source device first before connecting the power cable SAMSUNG SAMSUNG a o i i J Q 1 Connect the DP cable to the DP
34. ct customer requests instructions on how to use the network or another company s Programme f customer requests software installation and setup for the product a service technician removes cleans dusts or foreign materials inside of the product customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by External impact or drop Use of supplies or separatly sold product unspecified by Samsung e Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co Ltd Remodeling or repairing the product by customer Using it with incorrect voltage or non authorised electrical connections 7 ot following the cautions in User Manual Others e If product fails by natural disaster lightning fire earthquake flood damage etc If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first Correct Disposal Correct Disposal of This Product Waste Electrical amp Electronic Equipment Applicable in countries with separate collection systems This ma
35. d the power cable by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor with a clean soft and dry cloth Donot apply a cleaning agent that contains alcohol were solvent or surfactant to the monitor re i Do not spray water or detergent directly on the product 4 Weta soft and dry cloth in water and wring thoroughly to clean the exterior of the product 5 Connect the power cord to the product when cleaning is finished 6 Poweron the product and computer Electricity and Safety The following images are for reference only Real life situations may differ from what is shown in the images Do not use a damaged power cord or plug or a loose power socket e An electric shock or fire may result Do not use multiple products with a single power socket Overheated power sockets may cause a fire Do not touch the power plug with wet hands Otherwise an electric shock may result Insert the power plug all the way in so it is not loose An unsecure connection may cause a fire Connect the power plug to a grounded power socket type 1 insulated devices only e An electric shock or injury may result N Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Damage to the cord may result in
36. e Function Key Guide appears select IM by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press the JOG button 3 Move to HDMI Black Level controlling the JOG button UP DOWN and press the JOG button Normal Select this mode when there is no contrast ratio degradation Low Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button D The selected option will be applied HDMI Black Level may not be compatible with some source devices The HDMI Black Level feature is only activated at a certain AV resolution such as 720P and 1080P Eye Saver Mode Configuring Eye Saver Mode 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button Set to an optimum picture quality suitable for eye relaxation T V Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time the blue light level is lower than in the default settings and it was tested by TUV Rheinland and certified as it met the requirements of TUV Rheinland Low Blue Light Co
37. e image 10 tui panei size Contact Customer Care Une centered timings Visit amd com SOO rR follow CatalystMaker on Twitter Color Depth Curreet color depth Preferred cc sy screen video playback FreeSyrx 4 V Enable FreeSyre F Allow Web content SZ Show this page on startup Eco Saving Plus The Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel This option is not available when MacicBright is in Dynamic Contrast mode This menu is not available when Game Mode is enabled This menu is not available when Eye Saver Mode is enabled Adjust the power consumption of the product to save FreeSync energy Wireless Charging Eco Saving Plus Off Timer PC AV Mode Source Detection Key Repeat Time The displayed image may differ depending on the model Configuring Eco Saving Plus 1 2 When the Function Key Guide appears select OI by moving the JOG button UP Next press the JOG button Move to System controlling the JOG button UP DOWN and press the JOG button Move to Eco Saving Plus controlling the JOG button UP DOWN and press the JOG button Off Deactivate the Eco Saving Plus function Auto The power consumption will automatically be reduced by about 10 over the current setting The reduction of power consumption depends on the customer screen brightness condition Low The power consumption will be reduced b
38. e power indicator blinks even though the product is properly connected to a PC perform a self diagnosis test 1 Power off both the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 ifthe message Check Signal Cable appears the product is working normally If the screen remains blank check the PC system video controller and cable Checking the Resolution and Frequency For amode that exceeds the supported resolution refer to Standard Signal Mode Table the message Not Optimum Mode will appear for a short time The displayed resolution may vary depending on the computer system settings and cables 65 Check the following Installation issue PC mode Issues Solutions The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product an HDMI or HDMI DVI cable is connected to the product and Blank spaces on the screen are caused by the PC or graphics card To resolve the problem adjust the PC screen size in the HDMI or DVI settings for the graphics card If the graphics card settings menu does not have an option to adjust the screen size update the graphics card driver to the latest version Please contact the graphics card or computer manufacturer for further details about how to adjust
39. ed Adjust the red saturation level Values closer to 100 mean greater intensity for the colour Green Adjust the green saturation level Values closer to 100 mean greater intensity for the colour Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the colour Color Tone Selec a colour tone that best suits your viewing needs Cool 2 Set the colour temperature to be cooler than Cool 1 Cool 1 Set the colour temperature to be cooler than Normal mode Normal Display the standard colour tone Warm 1 Set Warm 2 Set he colour temperature to be warmer than Normal mode he colour temperature to be warmer than Warm 1 Custom Customize the colour tone When the exte hal input is connected through HDMI DP and PC AV Mode is set to AV Color Tone has four colour temperature settings Cool Normal Warm and Custom Gamma Adjust he middle level of luminance Mode Mode2 Mode3 Move to the desi red option by controlling the JOG button and then press the JOG button The selected op ion will be applied SAMSUNG MAGIC Upscale macicUpscale function can enhance the layers of the picture details and the vividness of the picture Adjust the tint of the screen This menu is not available when aGicBright is set to Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled Enhance picture SAMSU
40. elongs to the following standard signal modes is transmitted from your PC the screen will automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity kHz Hz MHz H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152x870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity kHz Hz MHz H V Horizontal Frequency VESA 800 x 600 48 077 72 188 50 000 The time required to scan a single line from the left to the right side of the VESA 800 x 600 46 875 75 000 49 500 screen is called a horizontal cycle The reciprocal number of a horizontal cycle VESA 1024 x 768 48 363 60 004 65 000 is called horizontal frequency Horizontal frequency is measured in kHz VESA 1024 x 768 56 476 70 069 75 000 Vertical Frequency 5 Ga
41. htness brightens the whole screen but adjusting Gamma only brightens the medium brightness Grey scale___ Scale refers to levels of colour intensity that show variations of colour change from darker areas to brighter areas on the screen Changes to the screen brightness are expressed with black and white variation and grey scale refers to the medium area between black and white Changing the grey scale through Gamma adjustment will change the medium brightness on the screen Scanning rate____ Scanning rate or refresh rate refers to the frequency of screen refreshes Screen data is transmitted as it refreshes to display an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60 times per second The screen scanning rate depends on the performance of the graphics cards in your PC and monitor Dot Pitch___ The product and screen consist of red green and blue dots A shorter distance between the dots produces a higher resolution Dot pitch refers to the distance between the shortest distance between dots of the same colour Dot pitch is measured in millimeters Horizontal Frequency Characters or images displayed on the monitor screen consist of numerous dots pixels Pixels are transmitted in horizontal ines which are then arranged vertically to create an image The horizo
42. isplayPort mode and the screen says Check Signal Cable or power saving mode activates press the JOG button to display the function button screen and then select the ON icon You can select PC or AV Configuring PC AV Mode 1 When the Function Key Guide appears select I by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 Move to PC AV Mode controlling the JOG button UP DOWN and press the JOG button 4 Move to the HDMI DisplayPort controlling the JOG button UP DOWN and press the JOG button Set to PC when connected to a PC Set to AV when connected to an AV device D Move to the desired option controlling the JOG button UP DOWN and press the JOG button 6 The selected option will be applied Source Detection Configuring Source Detection 1 When the Function Key Guide appears select IM by moving the JOG button UP Next press the JOG button You can activate Source Detection 2 Move to System controlling the JOG button UP DOWN and press the JOG button Decide how input sources will be 3 detected Wireless Charging Move to Source Detection controlling the JOG button UP DOWN and press the JOG button FreeSync Oi e Auto The input source is automatically recognized Eco Saving Plus ii e Manual Manually select an input source Off Timer gt PC AV Mode 4 Move to the desired option controlling the JOG button UP DOWN and press
43. jects may fall as children try to reach for the toys or sweets resulting in a serious injury During a lightning or thunderstorm power off the product and remove the power cable A fire or electric shock may result Do not drop objects on the product or apply impact e A fire or electric shock may result Do not move the product by pulling the power cord or any cable e Product failure an electric shock or fire may result from a damaged cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Sparks can cause an explosion or fire Do not lift or move the product by pulling the power cord or any cable Product failure an electric shock or fire may result from a damaged cable Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains e An increased internal temperature may cause a fire Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches etc into the product via the vent or input output ports etc Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact Samsung Customer Service Centre Product failure an electric shock or fire m
44. k check your mobile device first Ensure that the device supports wireless charging and is not broken Wireless charging times can vary depending on the mobile device position the wireless charging cover module and battery life For Qi certified devices that can be wirelessly charged go the following website http www wirelesspowerconsortium com LED indications for each status Status LED Indication Power is connected Red Green Orange Charging isin progress Red Charging is completed Green Error occurred while P Red Green Flashes in orange then turns off charging In standby mode Turns off Indications can vary depending on the mobile device and wireless charging cover Er Your mobile device may slip depending on the material and shape of the back of the device Use the anti slip pad included in the package Precautions Make sure to read the user manual before use to ensure that you use the monitor properly and safely This wireless charging monitor is compatible with Qi certified devices receivers This monitor uses a magnetic induction system and has obtained Qi certification for wireless charging from the Wireless Power Consortium WPC The monitor can charge mobile devices made according to Qi standards Do not use the monitor to charge a device that has not been manufactured according to Qi standards certificatio n Make sure to u
45. mate Engine PC AV Mode Source Detection Auto Key Repeat Time Acceleration The displayed image may differ depending on the model FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency FreeSync can be operated when you use AMD s graphic card with supporting Freesync solution Configuring FreeSync 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 Move to FreeSync controlling the JOG button UP DOWN and press the JOG button Off Disable FreeSync Standard Engine Enable the basic FreeSync functions of the AMD graphics card e Ultimate Engine Enable the FreeSync feature with a wider range of screen frame rate Screen tearing abnormal sync between the screen and content is reduced in this mode Note that screen flickering may occur during game play If the FreeSync function is enabled the screen may flicker when you play games 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button 5 The selected option will be applied FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency FreeSync can be operated when you use AMD s graphic card with supporting FreeSync solution FreeSync is only supported by AMD graphics cards Select FreeSync Off if you are
46. ncy and resolution Information 1 When the Function Key Guide appears select O by moving the JOG button UP Next press the JOG button al Picture gt OnScreen Display 2 Move to Information controlling the JOG button UP DOWN and press the JOG button The current input source frequency and resolution will appear Optimal Mode k Hz The displayed image may differ depending on the model Configuring Brightness Contrast and Sharpness from the Initial Screen You can adjust Brightness Contrast or Sharpness by moving the JOG button up or down if no OSD menu is displayed 1K00 Brightness eee gt The displayed image may differ depending on the model Brightness This me This menu This me Contrast This me This me Sharpness This me This menu is NO is NO iS NO iS NO iS NO iS NO is NO avai avai avai avai avai avai avai 1 Move the JOG bu 2 Move the JOG bu ab ab ab ab ab ab ab ew ew ew ew ew ew ew ne ne SAMSUNG n MacicBright is set to Dynamic Contrast mode n Eco Saving Plus is enabled n Eye Saver Mode is enabled n MAGicBright is in Cinema or Dynamic Contrast mode n Game Mode is enabled SAMSUNG n MacicBright is in Cinema or Dynamic Contrast mode n Game Mode is enabled on UP DOWN to select Brightness Contrast or Shar
47. ntal frequency is measured in kHz and represents how many times horizontal ines per second are transmitted and displayed on the monitor screen A horizontal frequency of 85 means that the horizontal lines that make up an image are transmitted 85000 times per second The horizontal frequency is indicated in 85kHz Vertical Frequency___ One image is made of numerous horizontal lines The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines A vertical frequency of 60 means that an image is transmitted 60 times per second The vertical frequency is also called refresh rate and affects screen flicker Resolution Resolution is the number of horizontal pixels and vertical pixels that form a screen It represents the level of display detail A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1920 horizontal pixels horizontal resolution and 1080 vertical lines vertical resolution Plug amp Play___ sThe Plug amp Play feature allows the automatic exchange of information between a monitor and PC to produce an optimum display environment The monitor uses VESA DDC international standard to execute Plug amp Play
48. ntent standards Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Eye Saver Mode controlling the JOG button UP DOWN and press the JOG button Move to the desired option controlling the JOG button UP DOWN and press the JOG button mn A WwW N The selected option will be applied Set to an optimum picture quality suitable for eye Game Mode relaxation Eye Saver Mode Response Time Picture Size Screen Adjustment The displayed image may differ depending on the model Game Mode Configure the product screen settings for game mode Use this feature when playing games on a PC or when a game console such as PlayStation or Xbox is connected This menu is not available when Eye Saver Mode is enabled Optimizes image settings for playing Eye Saver Mode games Game Mode Response Time On Picture Size Always On Screen Adjustment The displayed image may differ depending on the model Configuring Game Mode 1 mn A W N When the Function Key Guide appears select OI by moving the JOG button UP Next press the JOG button Move to Picture controlling the JOG button UP DOWN and press the JOG button Move to Game Mode controlling the JOG button UP DOWN and press the JOG button Move to the desired option controlling the JOG button UP DOWN and press the JOG button The selected option will be applied When the monitor turns off
49. on LEFT RIGHT and press the JOG button The selected option will be applied Language Configuring Language 1 When the Function Key Guide appears select IM by moving the JOG button UP Next press the JOG button Set the menu language A change to the language setting will only be applied to the onscreen menu display Move to OnScreen Display controlling the JOG button UP DOWN and press the JOG button It will not be applied to other functions on your PC Move to Language controlling the JOG button UP DOWN and press the JOG button Move to the desired option controlling the JOG button UP DOWN and press the JOG button Set the menu language Transparency mn A WwW N Ponin The selected option will be applied Deutsch Language English Display Time Espa ol Frangais Italiano The displayed image may differ depending on the model Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used to specify the time after which you want the OSD menu to disappear Set how long the menu window will remain on screen Position for when it is not in use Transparency Language 5 sec Display Time 10 sec 20 sec 200 sec The displayed image may differ depending on the model Configuring Display Time 1 When the Function Key Guide appears select LI to display the c
50. orresponding menu screen 2 Move to OnScreen Display controlling the JOG button UP DOWN and press the JOG button 3 Move to Display Time controlling the JOG button UP DOWN and press the JOG button e 5sec 10sec 20 sec 200 sec 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button D Theselected option will be applied Chapter 07 Setup and Reset A detailed description of each function is provided Refer to your product for details System Enable or disable TERTRE Wireless Charging FreeSync Eco Saving Plus Off Timer z PC AV Mode Source Detection Auto Key Repeat Time Acceleration The displayed image may differ depending on the model Configuring Wireless Charging 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button 2 Moveto System controlling the JOG button UP DOWN and press the JOG button 3 Move to Wireless Charging controlling the JOG button UP DOWN and press the JOG button Off On 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button 5 The selected option will be applied 50 FreeSync The sound quality of the monitor may decrease if FreeSync is enabled Make sure to use a Samsung DP cable DP cables not supplied by Samsung may not be compatible with the product Wireless Charging FreeSync off Eco Saving Plus Standard Engine Off Timer Ulti
51. ot used for a specified period of time The power is not turned off in power saving mode To switch the screen back on press any key on the keyboard or move the mouse Power saving mode only functions when the product is connected to a PC with a power saving function PowerSaver Power Consumption Power saving mode Power off Power button Power Indicator Off Blinking On Power 24E370 Typical 30 W Consumption Max 35 W 1 4 W or lower 0 3 W or lower 27E370 Typical 33 W Max 35 W The displayed power consumption level can vary in different operating conditions or when settings are changed This product is not ENERGY STAR certified SOG Sync On Green is not supported To reduce the power consumption to 0 disconnect the power cord Disconnect the power cable if you will not be using the product for an extended period of time during vacation etc Standard Signal Mode Table Model Name 24E370 S27E370 This product can be set to only one resolution for each screen size to obtain Synchronization Horizontal Frequency 30 81 kHz the optimum picture quality due to the nature of the panel Using a resolution Vertical Frequency 48 75 Hz other than the specified resolution may aa ne ene Aaaa Resolution Optimum resolution 1920 x 1080 60 Hz this it is recommended that you select the optimum resolution specified for Maximum resolution 1920 x 1080 60 Hz your product If a signal that b
52. p www samsung com 2 Select the Easy Setting Box setup Programmeme 3 When the Installation Wizard appears click Next 4 Follow the instructions given on the screen to proceed with installation The software may not work properly if you do not restart the computer after the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications f the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation Easy Setting Box The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements Os Windows Vista 32Bit 64Bit Windows 7 32Bit 64Bit Windows 8 32Bit 64Bit Windows 8 1 32Bit 64Bit Hardware e At least 32MB of memory e At least 60MB of free space on the hard disk drive Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select Easy Setting Box from the Programme list and click the Add Delete button Chapter 10 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Centre test your product as follows If the problem persists contact Samsung Customer Service Centre Testing the Product Check if your product is operating normally by using the product test function If the screen is turned off and th
53. pness on LEFT RIGHT to adjust the Brightness Contrast or Sharpness setting D Ww i DJ Configuring Volume in the Initial Screen You can adjust Volume by moving the JOG button left or right if no OSD menu is displayed Volume lt gt 50 Mute The displayed image may differ depending on the model Volume 1 Adjust the Volume controlling the JOG button LEFT RIGHT If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT RIGHT on the product What is Auto Mute The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak usually due to a problem with the volume of an input device To activate the Mute function access the Volume control screen then use the JOG button to move the focus down To deactivate the Mute function access the Volume control screen then increase or decrease the Volume 63 Chapter 09 Installing the Software Easy Setting Box Ei Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections Installing the Software 1 Toinstall the latest version of Easy Setting Box download it from the Samsung Electronics website at htt
54. ress to enable or disable Wireless Charging O Selects db to turn the Monitor off by moving the JOG button in the function key guide screen Actual models because of functional variation Function key guide options will be different Please run the corresponding function based on the actual icon and description When the monitor displays nothing i e Power saving mode or Non signal mode 2 direct keys for control source and power could be used as below JOG Button Power saving Non signal mode UP Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option Exit the Main menu LEFT Close Sublist without saving value Value decreases in the slider Move to next depth ey Value increases in the slider Move to next depth PRESENTER Save the value and close Sublist Reverse Side The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality SAMSUNG l Port Description DP IN Connects to a PC using a DP cable HDMI IN Connects to a source device using an HDMI cable or HDMI DVI cable Q Connect to an audio output device such as headphones E RGB IN Connect to a PC using the D SUB cable CEO
55. rking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal For India Only This product is ROHS compliant For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 Terminology OSD On Screen Display ____ On screen display OSD allows you to customize on screen settings to optimize the picture quality as required You can change the screen brightness tint size and many other settings using menus displayed on the screen Gamma____ The Gamma menu adjusts the grey scale that represents middle tones on the screen Adjusting the brig
56. rovided with it The number and locations of ports on source devices may differ from device to device Do not connect the power cable until all connections are completed Connecting the power cable during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting and Using a PC Select a connection method suitable for your PC Connecting parts may differ in different products Connection Using the D SUB Cable Analog Type Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable SAMSUNG tH 1 Connect the D SUB cable to the RGB IN port on the back of the product and the RGB port on the PC 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch on the PC 3 Change the input source to controlling the JOG button UP DOWN when input source is not set Provided ports may vary depending on the product Connection Using the HDMI Cable Connection Using an HDMI DVI Cable Do not connect the power cable before connecting all other cables Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable Ensure you
57. s card for further instructions on adjustment Q amp A Question How can I change the frequency Answer Set the frequency on your graphics card Windows XP Go to Control Panel Appearance and Themes Display Settings gt Advanced Monitor and adjust Refresh rate under Monitor settings Windows ME 2000 Go to Control Panel Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize gt Display Settings and adjust the resolution Windows 7 Go to Control Panel Appear
58. se the standard monitor adapter that came with the monitor Connect the adapter to the monitor Wireless charging may not work or the then check the effective wireless mobile device may fall off if the device charging range indicated on the stand is not correctly positioned inside the Next place your mobile device in the effective wireless charging range This centre of the range Make sure that the range is marked with a circle device supports w Afte ireless charging r placing the mobile device in the correct position make sure that the devi The the charging prog LED at the bot ce starts charging ress is indicated by om of the stand in addition to sound message and charging icon noti devi ce fications on the The mobile device may not charge in the following cases the device is placed outside the wireless charging range the device screen is facing downwards or the device is far from the charging point Do not place the wireless charging cover in the wireless charging area without a mobile device The monitor may overheat and fail An overheating monitor can also cause heat burns or fire 28 Do not place a metallic object such as a coin under the mobile device in the wireless charging area An external accessory made out of metal can interfere with the charging progress Do not place an object other than your mobile device in the wireless charging area Do not place a heav
59. ts Before Contacting Samsung Customer Service Center 65 Testing the Product 65 Checking the Resolution and Frequency 65 Check the following 66 Q amp A 69 Specifications General 71 PowerSaver 73 Standard Signal Mode Table 74 Table of contents Appendix Responsibility for the Pay Service Cost to Customers 76 Not a product defect 76 A Product damage caused by customer s fault 76 Others 76 Correct Disposal 77 Correct Disposal of This Product Waste Electrical amp Electronic Equipment 77 Terminology 78 Chapter 01 Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner Securing the Installation Space Ensure some space around the product for ventilation An internal temperature rise may cause fire and damage the product Be sure to allow the amount of space as shown below or greater when installing the product The exterior may differ depending on the product
60. tween your eye and the screen and look slightly downward at the screen Keep your eyes directly in front of the screen e Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your arms lower than your heart Chapter 02 Preparations Checking the Components Contact the dealer from whom you 4 Components purchased the product if any item is missing Components may vary depending on the country The pictures may look different from the actual components SF SF Warranty card DC power adapter Detachable Quick Setup Guide Not available in some locations Regulatory guide P25 D SUB cable Optional P22 HDMI cable Optional P 23 HDMI DVI cable Optional P23 DP cable Optional P24 Non Slip Pad P 28 Parts Control Panel The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Function Key Guide SAMSUNG JOG Button fs l l RIGHT om Power LED Icons PRESS ENTER DOWN Return Description Multi directional button that helps
61. vely high or low temperature Do not clean the monitor using alcohol or benzene Do not transform repair modify or disassemble the monitor Ifa device cannot be charged make sure that the monitor adapter is connected properly to the power outlet Next use the OSD menu to make sure that wireless charging is set to On X charging is disabled O charging is enabled See Wireless Charging for details P 50 Power is turned off In low power mode In normal operation Wireless charging is enabled X O O Wireless charging is disabled X X X After charging is complete remove the mobile device from the monitor eg Chapter 05 Screen Setup Configure the screen settings such as brightness A detailed description of each function is provided Refer to your product for details This menu provides an optimum picture quality suitable for the environment where the product will be used This menu is not available when Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye Saver Mode is enabled You can customize the brightness to suit your preferences In PC mode Picture Set to an optimum SAMSUNG p picture quality MAGICBright suitable for Brightness Standard the working environment Contrast Cinema Sharpness Dynamic Contrast Eoo SAMSUNG MAGICUpscale The displayed image may differ depending on the model
62. y 25 over the default setting High The power consumption will be reduced by 50 over the default setting Move to the desired option controlling the JOG button UP DOWN and press the JOG button The selected option will be applied Off Timer Configuring Off Timer 1 When the Function Key Guide appears select HIM by moving the JOG button UP Next press the JOG button You can set the product to automatically turn off 2 Move to System controlling the JOG button UP DOWN and press the JOG button Enable or disable Wireless Charging off _ the Off Timer 3 Move to Off Timer controlling the JOG button UP DOWN and press the JOG button FreeSync ii Off Deactivate the off timer so that the product does not power off automatically Eco Saving Plus Off On Activate the off timer so that the product powers off automatically Off Timer gt PC AV Mode gt 4 Move to the desired option controlling the JOG button UP DOWN and press the JOG button Source Detection Auto D The selected option will be applied Key Repeat Time Acceleration Enable or disable Off Timer the Off Timer Turn Off After The displayed image may differ depending on the model Set the monitor to Off Timer automatically turn off after a certain TE Turn Off After time period z The displayed image may differ depending on the model Configuring Turn Off After This option is only available when Off Timer is set to On
63. y object in the wireless charging area f the monitor has not been used for an extended period of time or it is used in a place open to the public make sure that the monitor and the charging area are clean before charging There should be no water dust or other foreign substances in the charging area f the monitor overheats stop using it for a while Prolonged skin contact with an overheating monitor can cause a low temperature burn producing red spots and pigmentation Take extra care to ensure your safety Viewing DMB content is not possible when charging is in progress Charging may not work if there is a wireless pager or a device that generates strong radio waves such as a radio or microwave in the vicinity Do not use the monitor near these devices The reception rate of the mobile device may decrease if you charge the device wirelessly in an area with weak signal strength Placing an object that has a magnet such as a credit card phone card bankbook and transportation ticket in the wireless charging area can damage data contained in the object Take extra care to prevent data loss An object larger than 2mm including an accessory and wireless charging cover can interfere with charging Remove any unnecessary object before charging your device This monitor is an electric device Make sure to use it in a place that is not exposed to humidity or heat Do not use or store the monitor in a place with an excessi
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