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Samsung 22" SMART Cloud Display (NC221) User Manual

1. If there is a thunderstorm or lightning strike turn off the power and disconnect the power cable e An electric shock or fire may result Do not drop objects on the product or apply impact e An electric shock or fire may result Do not move the product by pulling the power cord or any cable e Otherwise the cable may be damaged and product failure an electric shock or fire may result If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately e Sparks can cause an explosion or fire Do not lift or move the product by pulling the power cord or any cable e Otherwise the cable may be damaged and product failure an electric shock or fire may result Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains e Otherwise a fire may result from an increased internal temperature Do not insert a metallic object a chopstick coin hair pin etc or inflammable object paper match etc into the vent or ports of the product e f water or any foreign substance enters the product be sure to power off the product remove the power cord and contact Samsung Customer Service Center page 105 e Product failure an electric shock or fire may result Do not place objects containing liquid vases pots b
2. EUROPE AUSTRIA 0800 SAMSUNG 0800 7267864 BELGIUM 02 201 24 18 BOSNIA 055 233 999 BULGARIA 800 111 31 BesnnatHa TenecboHHa nnana CROATIA 072 726 786 CYPRUS 8009 4000 only from landline toll free CZECH 800 SAMSUNG 800 7267 86 Samsung Electronics Czech and Slovak s r o V Parku 2343 24 148 00 Praha 4 DENMARK 70 70 19 70 EIRE 0818 717100 ESTONIA 800 7267 FINLAND 030 6227 515 FRANCE 01 48 63 00 00 GERMANY 0180 6 SAMSUNG bzw 0180 6 7267864 0 20 Anruf aus dem dt Festnetz aus dem Mobilfunk max 0 60 Anruf GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line HUNGARY O680SAMSUNG 0680 726 786 O680PREMIUM 0680 773 648 ITALIA 800 SAMSUNG 800 7267864 Appendix 106 Appendix EUROPE LATVIA 8000 7267 LITHUANIA 8 800 77777 LUXEMBURG 261 03 710 MONTENEGRO 020 405 888 NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min NORWAY 815 56480 POLAND 801 172 678 lub 48 22 607 93 33 koszt po czenia wed ug taryfy operatora PORTUGAL 808 20 7267 ROMANIA 08008 726 78 64 08008 SAMSUNG Apel GRATUIT SERBIA 011 321 6899 SLOVAKIA 0800 SAMSUNG 0800 726 786 SLOVENIA 080 697 267 brezpla na tevilka 090 726 786 0 39 EUR min klicni center vam je na voljo od ponedeljka do petka od 9 do 18 ure
3. OSD Logo Upload Upload an OSD logo to be displayed on the local GUI client only The OSD logo must be a 24bpp bitmap that does not exceed 256 pixels by 64 pixels Any other images will be displayed incorrectly or not at all OSD logo filename Browse Upload 2 Using PCoIP 66 Using PCoIP 2 4 12 Firmwre Update Using the Firmwre Update page change the Teradici Firmware Configuring the settings 1 Z Set the product and PC IP addresses to enable the product to connect to the PC over a network Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page Log in Log In and select Upload Firmware The Firmware Upload page appears See the image below Select a Firmware to replace the logo and press Upload Once upload is complete the Reset button appears Click the Reset button to reboot the client Go to Options Information and view the Firmware Version information Firmware Upload Upload a new firmware build Firmware build filename Browse 2 Using PCoIP Connecting and Using a Source Device 3 1 Before Connecting 3 1 1 Pre connection Checkpoints e Before connecting a source device read the user manual provided with it The number and locations of ports on source devices may differ from device to device e Do not connect the power cable until all connections are completed Connectin
4. Preparations Icons Description Confirm a menu selection Pressing the O C button when the OSD menu is not displayed will change the input source Client Analog If you power on the product or change the input source by pressing the L button a message that shows the changed input source will appear at the top left corner of the screen AUTO Analog mode Automatically adjust the screen settings Client mode Disconnect from the server Power on or off the product f Goto SETUP amp RESET Power Key and select Power Off or Screen Off Refer to 7 5 Power Key for details on Power Key e To turn the product on or off when Power Off is selected press the power button e The default setting is Power Off Q OSD Guide When a control button on the product is pressed the OSD guide will be displayed before the onscreen menu opens The guide shows the function of the button pressed To access the onscreen menu when the guide is displayed press the corresponding button again The OSD guide may vary depending on the function or product model Refer to the actual product 1 Preparations 20 Preparations 1 2 2 Reverse Side K The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Q SAMSUNG Oooo AWON MIC Cc POWER IN D
5. The MultiScreen icon may not appear depending on the computer system and the product specifications e Ifthe shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation MultiScreen The MultiScreen installation may be affected by the Graphics card Motherboard and the Networking environment Operating System oS e Windows 2000 e Windows XP Home Edition e Windows XP Professional e Windows Vista 32bit e Windows 7 32bit e Windows 8 32bit I For MultiScreen the operating systems Windows 2000 or later is recommended a Installing the Software Hardware e Atleast 32MB of memory e Atleast GOMB of free space on the hard disk drive 9 2 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select MultiScreen from the program list and click the Add Delete button 10 1 y Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 10 1 1 Testing the Product WZ Before calling Samsung Customer Service Center test your product as follows If the problem persists contact Samsung Customer Service Center Check if your product is operating normally by using the product test function If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC perform a self diagnosis test 1 Power off bot
6. The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00099F 01 Table Of Contents BEFORE USING THE PRODUCT PREPARATIONS USING PCOIP NON 10 10 11 12 14 17 18 18 19 19 21 22 22 23 23 24 26 28 28 28 29 29 30 30 Copyright Icons used in this manual Cleaning Securing the Installation Space Precautions for storage Safety Precautions Symbols Electricity and Safety Installation and Safety Operation and Safety Correct posture to use the product Checking the Contents Checking the Components Parts Frontal Buttons Reverse Side Installation Attaching the cradle Adjusting the Product Tilt and Height Rotating the Monitor Installing a Wall mount Kit or Desktop Stand Anti theft Lock What is a PC over IP Connection to Use PColP LAN Connection Connecting USB Devices Connecting a Microphone Connecting to Headphones or Speakers Connecting to a Secondary Monitor Connecting the Power Table Of Contents 31 Connect to the host PC using a LAN cable 32 PCoIP 32 On Screen Display OSD o2 Connect Screen 33 OSD Options Menu 34 Configuration Window 49 Diagnostics Window 53 Information Window 58 User Settings Window 62 Password Window 64 Wake On LAN 65 Wake on USB 66 OSD Logo Upload 67 Firmwre Update CONNECTING AND USING 8 Before Co
7. oil or smoke e An electric shock or fire may result Do not expose the product to direct sunlight heat or a hot object such as a stove e Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children e The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Take care not to drop the product when moving it e Otherwise product failure or personal injury may result Do not set down the product on its front e The screen may become damaged When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding e The product may fall and break or cause a personal injury e Install the product only on cabinets or shelves of the right size Before Using the Product Put down the product carefully e The product may fall and break or cause a personal injury Installing the product in an unusual place a place exposed to a lot of fine dust chemical substances extreme temperatures or a significant presence of moisture or a place where the product will operate continuously for an extended period of time may seriously affect its performance e Be sure to consult Samsung Customer Service Center page 105 before installation if you want to ins
8. SPAIN 0034902172678 SWEDEN 0771 726 7864 0771 SAMSUNG SWITZERLAND 0800 726 78 64 0800 SAMSUNG UK 0330 SAMSUNG 7267864 CIS ARMENIA 0 800 05 555 AZERBAIJAN 0 88 555 55 55 BELARUS 810 800 500 55 500 GEORGIA 0 800 555 555 KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 KYRGYZSTAN 00 800 500 55 500 Appendix Appendix CIS MOLDOVA 0 800 614 40 MONGOLIA 7 495 363 17 00 RUSSIA 8 800 555 55 55 VIP care 8 800 555 55 88 TAJIKISTAN 8 10 800 500 55 500 UKRAINE 0 800 502 000 UZBEKISTAN 8 10 800 500 55 500 GSM 7799 CHINA CHINA 400 810 5858 HONG KONG 852 3698 4698 MACAU 0800 333 S E A AUSTRALIA 1300 362 603 INDONESIA 021 56997777 08001128888 JAPAN 0120 363 905 MALAYSIA 1800 88 9999 603 77137477 Overseas contact MYANMAR 95 01 2399 888 NEW ZEALAND 0800 726 786 PHILIPPINES 1 800 10 7267864 PLDT 1 800 8 7267864 Globe landline and Mobile 02 4222111 Other landline SINGAPORE 1800 SAMSUNG 726 7864 TAIWAN 0800 329999 THAILAND 0 2689 3232 1800 29 3232 VIETNAM 1800 588 889 Appendix 108 Appendix S W A BANGLADESH 09612300300 INDIA 1800 3000 8282 Toll Free 1800 266 8282 Toll Free SRI LANKA 94117540540 MENA ALGERIA 021 36 11 00 BAHRAIN 8000 GSAM 8000 4726 EGYPT 08000 7267864 16580 IRAN 021 8255 CE JORDAN 0800 22273 06 5
9. The display resolution can be configured for a PCoIP session between a virtual machine or host and a zero client The zero client detects the supported display resolutions of the monitor and populates them to the drop down menu By default the native resolution of the display is used Revert Resets the configurations on this page to their last saved settings 2 Using PCoIP 60 Using PCoIP Touch Screen Tab The Touch Screen page allows you to configure and calibrate certain settings of an attached Elo TouchSystems touch screen display A The Touch Screen page is only available through the OSD It is not available in the Administrative Web Interface Figure 2 25 Touch Screen Configuration User Settings x Certificate Mouse Keyboard Image Display Topology Touch Screen Configure the touch screen settings NOTE The settings in this tab are applicable only when a compatible touch capable display has been detected Enable right click on hold Long Short Right click delay Ht Touch screen calibration Start OK Cance Apply e Enable right click on hold Select this checkbox to allow users to emulate a right click when they touch the screen and hold it for a few seconds If disabled right click is not supported e Right click delay Slide the pointer to a position between Long and Short to determine how long a user must touch and hold the
10. Using PCoIP Label Tab The Label page is available from the host or client The Label page lets you add information for the device A The Portal Label parameters can also be configured using the Administrative Web Interface Figure 2 5 Label Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the device identification PCoIP Device Name pcoip portal emu001 0250569777c4 Note When DHCP is enabled the PCoIP Device Name is sent to the DHCP server as the requested hostname PCoIP Device Description Generic Tag Unlock OK Cancel Apply e PColP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name The default value is pcoip host MAC or pcoip portal MAC where MAC is the MAC address of the Host or Portal e _PColP Device Description A description and additional information such as the location of the endpoint for the device The firmware does not use this field It is provided for administrator use only e Generic Tag Generic tag information about the device The firmware does not use this field It is provided for administrator use only 2 Using PCoIP EO Using PCoIP Discovery Tab Use the settings on the Discovery page to erase the discovery of hosts and clients in your PCoIP system and dramatically redu
11. 83 General 100 Green 80 l INFORMATION 91 Installation 22 L Language 87 M Menu Transparency 89 MultiScreen 93 N Natural Color 92 P Parts 19 Power Key 90 Q Q amp A98 R Red 79 Requirements Before Contacting Samsung Customer Service Center 95 Reset 86 S Safety Precautions 10 SAMSUNG MAGIC Bright 75 SAMSUNG MAGIC Color 78 Sharpness 74 Standard Signal Mode Table 103 Index T Terminology 113 W What is a PC over IP 27
12. O watts when the power switch is not available disconnect the power cable 11 Specifications 102 Specifications 11 3 Standard Signal Mode Table A e This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Therefore a resolution other than the specified resolution may degrade the picture quality To avoid this it is recommended that you select the optimum resolution specified for the screen size of your product e Check the frequency when you exchange a CDT monitor connected to a PC for an LCD monitor If the LCD monitor does not support 85Hz change the vertical frequency to 60Hz using the CDT monitor before you exchange it with the LCD monitor Horizontal Frequency 31 80 kHz Synchronization Vertical Frequency 56 75 Hz Optimum Resolution 1920 x 1080 60 Hz Resolution Maximum Resolution 1920 x 1080 60 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC the screen will automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual a Frequency Frequency PPelClock Sync Polarity kHz Hz MHz HAV MAC 640 x
13. appear prompting you for confirmation This prevents an accidental reset 2 Using PCoIP 48 Using PCoIP 2 4 5 Diagnostics Window The Diagnostic menu contains links to pages with run time information and functions that may be useful for troubleshooting A The Diagnostic options in the OSD are a subset of those available through the Administrative Web Interface e Event Log e Session Statistics e PColP Processor e Ping Each tab has a Close button to close the window Event Log Tab The Event Log page lets you view and clear event log messages from the host or client The Administrative Web Interface allows you to change the log filter setting on the device which controls the level of detail of the messages in the log When you set the filter to terse the device will log short and concise messages The Event Log page allows you to enable and define syslog to collect and report events that meet the IETF standard for logging program messages A The Event Log can also be initiated using the administrative web interface Figure 2 15 Event Log Configuration Event Log Session Statistics PColP Processor Ping View event log messages 01 34252 906 gt Teradici Corporation 2007 a 01 34 52 906 gt Normal reboo 52 906 gt PCOIP processor 10 0x1100 revision 0 0 EHA Network adapter Intel R PRO 1000 PL Network Connection Microsoft s 53 531 gt 8oot up complete 31 gt unique Identifier 00 15 87 9
14. edit this field e Primary DNS Server The primary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address 2 Using PCoIP ER Using PCoIP Secondary DNS Server The secondary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address Domain Name The domain name used e g domain local This field is optional This field specifies the host or domain of the client FQDN The Fully Qualified Domain Name for the host or client The default value is pcoip host lt MAC gt or pcoipportal lt MAC gt where lt MAC gt is the MAC address of the host or client The domain name is appended if used e g pcoip host lt MAC gt domain local This field is read only on this page Ethernet Mode Lets you configure the Ethernet mode of the host or client as o Auto o 100 Mbps Full Duplex o 10 Mbps Full Duplex When you choose 10 Mbps Full Duplex or 100 Mbps Full Duplex and then click Apply a warning message will appear Warning When Auto Negotiation is disabled on the PColP device it must also be disabled on the switch Additionally the PCoIP device and switch must be configured to use the same speed and duplex parameters Different parameters may result in a loss of ne
15. on the screen look distorted Check the cable connection to the product Refer to 3 2 Connecting and Using a PC The screen is not clear The screen is blurry Adjust Coarse page 76 and Fine page 77 Remove any accessories video extension cable etc and try again Set the resolution and frequency to the recommended level Refer to 11 1 General The screen appears unstable and shaky There are shadows or ghost images left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table page 108 in this manual and the INFORMATION menu on the product The screen is too bright The screen is too dark Adjust Brightness page 72 and Contrast page 73 Screen color is inconsistent Change the COLOR settings Refer to Configuring Tint The colors on the screen have a shadow and are distorted Change the COLOR settings Refer to Configuring Tint White does not really look white Change the COLOR settings Refer to Configuring Tint 10 Troubleshooting Guide 96 v Troubleshooting Guide Issues Solutions There is no image on the screen and the power LED blinks every 0 5 to 1 second The product is operating in power saving mode Press any key on the keyboard or move
16. power Press the power button for more than 2 seconds e To turn the product on or off when Power Off is selected press the power button 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 90 8 1 8 2 INFORMATION Menu and Others INFORMATION View the current input source frequency and resolution 8 1 1 Displaying INFORMATION 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to INFORMATION The current input source frequency and resolution will appear aie KA COLOR Analog 64 0kHz 60Hz PP 1280 x 1024 SIZE amp POSITION SETUP amp RESET INFORMATION K The displayed menu items may vary depending on the model Configuring Volume in the Initial Screen Adjust the Volume by pressing the button when the OSD guide is displayed 1 Press any button on the front of the product when no menu screen is displayed to display the OSD guide Next press 2 The following screen will appear Volume 3 Adjust the Volume using the a wW buttons 8 INFORMATION Menu and Others 91 9 1 Installing the Software Natural Color 9 1 1 What is Natural Color One of the problems with using a PC is that the colors you see on the screen are different from the colors of printed pictures or source images
17. the mouse to return to normal operating mode Sound issue Issues There is no sound Solutions Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Source device issue Issues Solutions A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced 10 Troubleshooting Guide y Troubleshooting Guide 10 2 Q amp A Question How can I change the frequency Answer Set the frequency on your graphics card Windows XP Go to Control Panel Appearance and Themes Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows ME 2000 Go to Control Panel Display gt Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings Windows 8 Go
18. the first time e Ifa product is reinstalled to move to a different spot or to move to a different house e If customer requests instructions on how to use because of another company s product e If customer requests instructions on how to use the network or another company s program e If customer requests software installation and setup for the product e If a service technician removes cleans dusts or foreign materials inside of the product e f customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by e External impact or drop e Use of supplies or separatly sold product unspecified by Samsung e Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co Ltd e Remodeling or repairing the product by customer e Using it with incorrect voltage or non authorised electrical connections e Not following the cautions in User Manual Others e f product fails by natural disaster lightning fire earthquake flood damage etc e If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no defect service fee may be charged So please read User Manual fir
19. to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings 10 Troubleshooting Guide 98 y Troubleshooting Guide Question Answer How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do set power saving mode Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC Windows ME 2000 Set power saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel gt Appearance and Per
20. 480 35 000 66 667 30 240 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 J IBM 720 x 400 31 469 70 087 28 322 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 A VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 MAC 832 x 624 49 726 74 551 57 284 j VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 MAC 1152 x 870 68 681 75 062 100 000 11 Specifications mA Specifications Resolution real Baht et ae a kHz Hz VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 e Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in KHz e Vertical Frequency Repeating the same picture dozens of times per second allows you to view natur
21. 777444 KUWAIT 183 CALL 183 2255 MOROCCO 080 100 22 55 OMAN 800 SAMSUNG 800 726 7864 PAKISTAN 0800 Samsung 72678 QATAR 800 CALL 800 2255 SAUDI ARABIA 8002474357 SYRIA 18252273 TUNISIA 80 1000 12 TURKEY 444 77 11 U A E 800 SAMSUNG 800 726 7864 AFRICA BOTSWANA 8007260000 BURUNDI 200 CAMEROON 7095 0077 COTE D IVOIRE 8000 0077 DRC 499999 GHANA 0800 10077 0302 200077 KENYA 0800 545 545 MAURITIUS 23052574020 Appendix 109 Appendix AFRICA MOZAMBIQUE 847267864 827267864 NAMIBIA 08 197 267 864 NIGERIA 0800 726 7864 REUNION 262508869 RWANDA 9999 SENEGAL 800 00 0077 SOUTH AFRICA 0860 SAMSUNG 726 7864 SUDAN 1969 TANZANIA 0800 755 755 0685 889 900 UGANDA 0800 300 300 ZAMBIA 0211 350370 Appendix Responsibility for the Pay Service Cost to Customers We When the service is requested in spite of in warranty we may charge you for a visit from a service technician in the following cases Not a product defect Cleaning of the product Adjustment Explanation Re installation and etc e fa service technician gives instructions on how to use product or simply adjusts options without disassembling product e Ifa defect is caused by external environmental factors Internet Antenna Wired Signal etc e Ifa product is reinstalled or devices are connected additionally after installing the purchased product for
22. CoIP Display Topology Tab To apply the Display Topology feature to a PCoIP session between a zero client and a PCoIP host you must have the PCoIP host software installed on the host Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details The Display Topology tab has no corresponding menu in the Administration Web Interface For details about the Display Topology feature for a PCoIP session between a host card and a zero client refer to the PCoIP Host Software for Windows User Guide TERO810001 Always change the Display Topology settings using the Display Topology tab on the zero client OSD Options User Settings interface Figure 2 24 Display Topology Configuration User Settings Certificate Mouse Keyboard mage Display Topology Touch Screen Configure the display position rotation and resolution E Enable Configuration Display Layout Horizontal Vertical Alignment Top B Primary Port Position Rotation Resolution 1 A No rotation MI Native 2 B No rotation Native OK Cancel e Enable Configuration The device can be configured with display position rotation and resolution settings if enabled The settings are saved when you click Apply or OK and are applied when the device is reset e Display Layout Select whether you want a horizontal or vertical layout f
23. Key INFORMATION Displaying INFORMATION Configuring Volume in the Initial Screen Natural Color What is Natural Color MultiScreen Installing the Software Removing the Software Requirements Before Contacting Samsung Customer Service Center Testing the Product Checking the Resolution and Frequency Check the following Q amp A General PowerSaver Standard Signal Mode Table Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service Cost to Customers Not a product defect A Product damage caused by customer s fault Others Table Of Contents INDEX 112 112 112 113 Correct Disposal Correct Disposal of This Product Waste Electrical amp Electronic Equipment Correct disposal of batteries in this product Terminology Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft and Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association e An administration fee may be charged if either o a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this
24. VI OUT Description Connect to an audio output device such as headphones Connect to a microphone Connect to an audio input source using an audio cable Connect to a USB device Connect to a PC using the D SUB cable DVI OUT O EHE O Connect to a secondary monitor using the DVI cable LAN Connect to a network using the LAN cable POWER IN Connect to the power cable 1 Preparations 21 1 3 Preparations Installation 1 3 1 Attaching the cradle Place a protective cloth or Insert the stand base into the Do not remove the fixing pin until cushion on a flat surface Next stand in the direction of the you are finished attaching the place the product with the face arrow stand down on top of the cloth or cushion Fasten the screw tightly usinga After installing the stand place You can remove the fixing pin screwdriver or coin into the the product upright and adjust the stand now bottom of the base Caution Do not hold the product upside down only by the stand WZ gt Disassembly is the reverse order of assembly al e The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 1 Preparations 22 Preparations 1 3 2 Adjusting the Product Tilt and He
25. ain KVM devices The options in this page configure the client to advertise default EDID information to the GPU Enabling display override forces the default monitor display information to be used which may not be compatible with the connected monitor resulting in a blank monitor Only enable display override when there is no valid EDID information and monitor display characteristics are known Figure 2 12 Display Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset The Enable Attached Display Override feature will force all ports to show that a display is attached This will advertise a default EDID if no display is physically attached to a port Enable Attached Display Override The Preferred Resolution Override feature allows you to specify a specific resolution to use for each attached display NOTE In the case of an EDID read failure the drop down list may contain resolutions that are not actually supported by your display If the display stays black or shows a Timing Out Of Range message for more than 30 seconds after changing the preferred resolution you can unplug and re plug the video cable to reset your display resolution back to its native value Enable Preferred Resolution Override Preferred resolution 1 Preferred resolution 2 Preferred resolution 3 Preferred resolution 4 Unlock 9 Cance
26. al pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz 11 Specifications 104 Appendix Contact SAMSUNG WORLD WIDE Web site http www samsung com K If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center NORTH AMERICA U S A 1 800 SAMSUNG 726 7864 CANADA 1 800 SAMSUNG 726 7864 LATIN AMERICA ARGENTINE 0800 555 SAMSUNG 0800 555 7267 BOLIVIA 800 10 7260 BRAZIL 0800 124 421 Demais cidades e regi es 4004 0000 Capitais e grandes centros CHILE 800 SAMSUNG 726 7864 COLOMBIA Bogot 600 12 72 Gratis desde cualquier parte del pa s 01 8000 112 112 desde su celular SAM 726 COSTA RICA 0 800 507 7267 00 800 1 SAMSUNG 726 7864 DOMINICAN REPUBLIC 1 800 751 2676 ECUADOR 1 800 10 7267 1 800 SAMSUNG 72 6786 EL SALVADOR 800 6225 800 07 26 7864 GUATEMALA 1 800 299 0013 1 800 299 0033 HONDURAS 800 2791 9267 800 2791 9111 JAMAICA 1 800 234 7267 1 800 SAMSUNG 726 7864 MEXICO 01 800 SAMSUNG 726 7864 NICARAGUA 001 800 507 7267 Appendix 105 Appendix LATIN AMERICA PANAMA 800 7267 800 0101 PARAGUAY 009 800 542 0001 PERU 0800 777 08 PUERTO RICO 1 800 682 3180 TRINIDAD amp TOBAGO 1 800 SAMSUNG 726 7864 URUGUAY 000 405 437 33 VENEZUELA 0 800 SAMSUNG 726 7864
27. ay the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SETUP amp RESET and press 7 4 on the product 3 Press a v to move to Language and press on the product The following screen will appear SETUP amp RESET Deutsch English _ Espa ol Francais Italiano METEL Polski Portugu s Pyccku Svenska T rk e BAR 4 Press a v to move to the language you want and press MENU 5 The selected option will be applied 7 3 Setup and Reset Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used to specify the time after which you want the OSD menu to disappear 7 3 1 Configuring Display Time 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SETUP amp RESET and press 7 4 on the product 3 Press a v to move to Display Time and press f f on the product The following screen will appear SETUP amp RESET ieee 10 sec 20 sec 200 sec lt i vie AUTO v v v v v 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 7 4 Setup and Reset Menu Transparency Set the transparency for the menu windows 7 4 1 Changing Menu Transparency 7 Pres
28. c 83 64 client 2 enabled 53 546 gt POST ethernet PHY test PASSED 53 46 gt POST HO Audio test PASSED ial 546 gt POST If PASSED 53 953 gt Network Tink rate 100 Mbit s duplex FULL a ing OHCP lease 453 gt Ethernet LAN Cen gt 00 15 87 9c 83 64 335202 765 gt ONS based Siscovery Pr ix 35 02 765 gt Ready to connect with host 2RRRRRRRRRRPRRRRRRR Close e View event log messages The View event log messages field displays log messages with time stamp information There are two buttons available o Refresh Selecting the Refresh button refreshes the event log messages displayed 2 Using PCoIP ry Using PCoIP a Clear Click to delete all event log messages stored on the device Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active If a session is not active you can view the statistics from the last session A Session Statistics can also be viewed using the administrative web interface Figure 2 16 Session Statistics Configuration Event Log Session Statistics PColP Processor Ping View statistics from the last session PCoIP Packets Sent 0 PCoIP Packets Received 0 PCoIP Packets Lost 0 Bytes Sent 0 Bytes Received 0 Round Trip Latency Oms e PColP Packets Statistics o PColP Packets Sent The total number of PCoIP packets sent in the current last session o PColP Packets Received The total numbe
29. cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them through your local free battery return system Appendix Terminology OSD On Screen Display On screen display OSD allows you to customize on screen settings to optimize the picture quality as required You can change the screen brightness tint size and many other settings using menus displayed on the screen Coarse Coarse refers to the frequency of radio wave vibrations per second A higher frequency transmits a larger amount of data and is reflected easier A lower frequency traverses obstacles more easily and can travel farther but it transmits a smaller amount of data The Coarse menu allows you to manually adjust the frequency to obtain the optimum picture quality Adjust Coarse referring to Standard Signal Mode Table page 108 according to the performance of your product and enjoy improved picture quality Gamma The Gamma menu adjusts the grey scale that represents middle tones on the screen Adjusting the brightness brightens the whole screen but adjusting Gamma only brightens the medium brightness Grey scale Scale refers to levels of color intensity that show variations of color change from darker ar
30. ce the configuration and maintenance effort for complex systems This discovery mechanism is independent of DNS SRV discovery A For SLP discovery to work routers must be configured to forward multicast traffic between subnets DNS SRV Discovery is the recommended discovery mechanism because most deployments do not allow this Figure 2 6 Discovery Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Automatically discover other PCoIP devices Enable Discovery w Unlock Ob Cancel Apply e Enable Discovery If the Enable Discovery option is enabled the device will dynamically discover peer devices using SLP Discovery without requiring prior information on their locations in the network This can dramatically reduce configuration and maintenance effort for complex systems We SLP discovery requires routers configured to allow multicast DNS SRV Discovery is the A recommended method 2 Using PCoIP ry Using PCoIP Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices The Session parameters can also be configured using the Administrative Web Interface Figure 2 7 Session Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Config
31. cess Audio Reset Change the IPv6 network settings for the device Enable IPv6 Link Local Address Gateway Enable DHCPv6 Primary DNS Secondary DNS Domain Name FQDN Enable SLAAC Enable Manual Address Manual Address Unlock QO Cancel Apply Enable IPv6 Enable this field to enable IPv6 for your PCoIP devices Link Local Address This field is automatically populated Gateway Enter the gateway address Enable DHCPv6 Enable this field to set up Dynamic Host Configuration Protocol version 6 DHCPv 6 for your device Primary DNS The primary DNS IP address of the device If DHCPV6 is enabled this field is automatically populated by the DHCPV6 server Secondary DNS The secondary DNS IP address of the device If DHCPv 6 is enabled this field is automatically populated by the DHCPV6 server Domain Name The domain name used e g domain local for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server 2 Using PCoIP Using PCoIP FQDN The fully qualified domain name for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server Enable SLAAC Enable this field to set up stateless address auto configuration SLAAC for your devices Enable Manual Address Enable this field to set up a manual static address for the device Manual Address Enter the IP address for the device
32. cond by those horizontal lines A vertical frequency of 60 means that an image is transmitted 60 times per second The vertical frequency is also called refresh rate and affects screen flicker Resolution Resolution is the number of horizontal pixels and vertical pixels that form a screen It represents the level of display detail A higher resolution displays a greater amount of information on the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1920 horizontal pixels horizontal resolution and 1080 vertical lines vertical resolution E g A resolution of 1920 x 1200 consists of 1920 horizontal pixels horizontal resolution and 1 200 vertical lines vertical resolution Plug amp Play The Plug amp Play feature allows the automatic exchange of information between a monitor and PC to produce an optimum display environment The monitor uses VESA DDC international standard to execute Plug amp Play Appendix 114 Index Symbols PColP 32 B Before Connecting 68 Blue 81 Brightness 72 C Checking the Contents 18 Cleaning 8 Coarse 76 Color Tone 82 Configuring Volume in the Initial Screen 91 Connect to the host PC using a LAN cable 31 Connecting and Using a PC 69 Connection to Use PColP 28 Contact SAMSUNG WORLD WIDE 105 Contrast 73 Copyright 7 Correct posture to use the product 17 D Display Time 88 F Fine 77 G Gamma
33. e session of the user If the Windows GPO is not set to allow the setting the setting is not applied 2 Using PCoIP 43 Using PCoIP Power Tab Figure 2 11 Power Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Change the power settings OSD Screen Saver Timeout 300 Seconds 0 disabled Display Suspend Timeout 0 Seconds 0 disabled Uno _ Ok nar e OSD Screen Saver Timeout when not connected to a session Connected monitors will go into standby mode if left idle for a specified period of time in seconds Enter O if you do not want to use the standby mode function e Display Suspend Timeout when connected to a session Connected monitors will go into standby mode if left idle for a specified period of time in seconds Enter O if you do not want to use the standby mode function 2 Using PCoIP 44 Using PCoIP Display Tab The Display page lets you enable the Extended Display Identification Data EDID override mode K This function is only available through the OSD Under normal operation the GPU in the host computer queries a monitor attached to the zero client to determine the monitor s capabilities In some situations a monitor may be connected to a client in a way that prevents the client from reading the EDID information such as when connecting through cert
34. eas to brighter areas on the screen Changes to the screen brightness are expressed with black and white variation and grey scale refers to the medium area between black and white Changing the grey scale through Gamma adjustment will change the medium brightness on the screen Scanning rate Scanning rate or refresh rate refers to the frequency of screen refreshes Screen data is transmitted as it refreshes to display an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60 times per second The screen scanning rate depends on the performance of the graphics cards in your PC and monitor Horizontal Frequency Characters or images displayed on the monitor screen consist of numerous dots pixels Pixels are transmitted in horizontal lines which are then arranged vertically to create an image The horizontal frequency is measured in kHz and represents how many times horizontal lines per second are transmitted and displayed on the monitor screen A horizontal frequency of 85 means that the horizontal lines that make up an image are transmitted 85000 times per second The horizontal frequency is indicated in 85kHz Appendix 113 Appendix Vertical Frequency One image is made of numerous horizontal lines The vertical frequency is measured in Hz and represents how many images can be created per se
35. eb interface and the local OSD GUI e Confirm New Password This field must match the New Password field for the password to be updated Reset If the client password is lost you can click the Reset button to request a response code from the client vendor The challenge code is sent to the vendor The vendor qualifies the request and returns a response code if authorized by Teradici When the response code is correctly entered the password of the client is set to an empty value You must enter a new password K Contact the client vendor for more information when an authorized password reset is required This option is not available through the Administrative Web Interface It is only available through the OSD 2 Using PCoIP 62 Using PCoIP Figure 2 27 Authorized Password Reset Configuration Authorized Password Reset Contact your hardware vendor to reset a lost password Challenge Response l H H U lJ Details on how to use PCoIP are subject to change without notice To view the latest information visit the Teradici website at http www teradici com 2 Using PCoIP 63 Using PCoIP 2 4 9 Wake On LAN This feature allows you to power on the product by sending a pre determined command from an external system to the product over a network Make sure the network is capable of data communication with the PC that sends the command to the product Ensure you have a program that can g
36. ect window 2 4 2 Connect Screen The Connect window will appear during startup except when the client is configured for a managed startup or auto reconnect You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface Upload menu Connect Button Click the Connect button to start a PCoIP session When the PCoIP connection is pending the OSD local GUI displays a Connection Pending message When the connection is established the OSD local GUI will disappear and the session image will appear Figure 2 1 OSD Connect Screen Connecting _ TERADICI Contacting 192 168 110 100 please wait Cancel CIPColIP 2 Using PCoIP 32 Using PCoIP 2 4 3 OSD Options Menu Selecting the Options menu will display a list of selections The OSD Options menu contains Configuration This option lets you configure various settings for the device such as network settings session type language and other settings Diagnostics This option helps you troubleshoot the device Information This option lets you view certain details about the device User Settings This option lets the user define certificate checking mode Mouse Keyboard Display Topology as well as the PCoIP protocol image quality Password This option lets you update the administrative password for the device For firmware versions 4 6 0 and later the default pa
37. enerate Wake on LAN signals Make sure a power supply is always connected to ensure the feature works when the product is turned off e _ The feature is intended to power on the product It does not support the function to power off the product Configuring the settings 7 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Configuration gt Power 4 Configure the settings to suit the environment in which the product is used See the image below CPCP Power Change the power settings OSD Screen Saver Timeout 300 Seconds 0 disabled Display Suspend Timeout 0 Seconds 0 disabled Auto Power Off Timeout 0 Seconds 0 disabled Remote Host Power Control Barad Wower oke only hi Power On After Power Loss F Enable Wake on USB Enable Wake on LAN V 2 Using PCoIP 64 Using PCoIP 2 4 10 Wake on USB If you turn off the power after activating Wake On USB on the product administrative web page the system switches to standby mode The Wake on USB feature switches the system from standby mode to normal mode if a change to the keyboard or mouse input is detected A Changes include clicking a mouse button or pressing a key on the keyboard Co
38. eparately To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device A e An anti theft locking device can be purchased separately e Refer to the user guide provided with your anti theft locking device for details e Anti theft locking devices can be purchased at electronics retailers or online Using PCoIP What is a PC over IP This monitor can decode and display the screen of the server PC encoded and transmitted through the network LAN as well as display the computer screen like a conventional monitor This monitor shows a far more improved performance than a normal RDP and has been designed to support a resolution of 1920 1080 pixels for high quality graphic work This monitor enables reinforced security because it is used by connecting it to a server PC and enabling you to access the Internet create documents and edit figures In addition this new concept monitor enables you to play music videos and games by connecting an external input source device such as DSC MP3 external storage device etc to the USB port This monitor can be utilized for various fields such as video conferencing and co working by displaying the network display screen on another display dev
39. evice Type usg Preferred USB Device Vendor ID 0000 Preferred USB Device Product ID 0000 Audio Output 4 Device Type uss Preferred USB Device Vendor ID Preferred USB Device Product ID Unlock akl l Cancel Apply e Enable Local USB Audio Driver Sound will play from the internal soeakers when playing music found on the server a Sound output and connected devices Enable Local USB Connected devices Mae Der Device Type Sound output USB headphones earphones Select J USB USB headphones USB headphones earphones Select Analog earphone Earphones only Deselect earphone Deselect Internal speakers 2 Using PCoIP Using PCoIP Reset Tab The Reset page lets you reset configuration and permissions to factory default values stored in onboard flash memory A e Reset can also be initiated using the Administrative Web Interface e Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo Figure 2 14 Reset Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Reset all configuration and permissions settings stored on the device Reset Parameters Unlock Q Cancel Apply e Reset Parameters When you click this button a message will
40. for networking models only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchloate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 11 Specifications 101 11 2 Specifications PowerSaver The power saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time The power is not turned off in power saving mode To switch the screen back on press any key on the keyboard or move the mouse Power saving mode functions only when the product is connected to a PC that has a power saving function Normal operation Panel Off Power off Power off PowerSaver mode en Power button Mechnical off Switch off Typical Rating Power lamp On Blinking Off Off NC221 NC221 S P EA NC241 28W 52W Less than7 5W Less than 1 1 W ow Consumption NC241 TS NC241 TW K e The power consumption level can vary in different operating conditions or when settings are m changed e To reduce the power consumption to O watts turn off the power switch on the back of the product or disconnect the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to
41. for reference only Real life situations may differ from what is shown in the images A Warning Do not use a damaged power cord or plug or a loose power socket e An electric shock or fire may result Do not plug many products into the same power socket e Otherwise the socket may overheat and cause a fire Do not touch the power plug with wet hands e Otherwise an electric shock may result Insert the power plug all the way in so it is not loose e An unstable connection may cause a fire Ensure you connect the power plug to a grounded power socket type 1 insulated devices only e An electric shock or injury may result Do not bend or pull the power cord with force Do not weigh the power cord down with a heavy object e A damaged power cord may cause an electric shock or fire Do not place the power cord or product near heat sources e An electric shock or fire may result Remove foreign substances such as dust around the plug pins and power socket with a dry cloth e Otherwise a fire may result Before Using the Product A Caution F Do not unplug the power cord when the product is in use e The product may become damaged by an electric shock Do not use the power cord for products other than authorized products supplied by Samsung e An electric shock or fire may res
42. g the power cable during connection may damage the product e Check the types of ports at the back of the product you want to connect 3 2 Connecting and Using a Source Device Connecting and Using a PC 3 2 1 Connecting to a PC e Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable e Select a connection method suitable for your PC Connecting parts may differ in different products Connection Using the D SUB Cable Analogue Type 7 Connect the D SUB cable to the RGB IN port on the back of the product and the RGB port on the PC 2 Connect the DC power adapter to the product and a power socket Next turn on the power switch on the PC For details refer to 2 2 6 Connecting the Power 3 Press 2 4 to change the input source to Analog Connecting a Stereo Cable AUDIO IN e Connect the AUDIO IN port on the rear side of the monitor to the sound card of the PC Connecting and Using a Source Device 3 2 2 Windows Driver Installation K You can set the optimum resolution and frequency for this product by installing the corresponding drivers An installation driver is contained on the CD supplied with the product Insert the user manual CD provided with the product into the CD ROM drive Click Windows Driver Follow the instructions given on the screen to proceed with instal
43. gher value will make the outline of objects clearer EZ gt This menu is not available when Ma GicBright is in Cinema or Dynamic Contrast mode a e This menu is not available when MaGiccolor is in Full or Intelligent mode 4 3 1 Configuring Sharpness 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press on the product 3 Press a v to move to Sharpness and press on the product The following screen will appear 4 Adjust the Sharpness using the a v buttons 5 The selected option will be applied 4 4 Screen Setup SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used You can customize the brightness to suit your preferences 4 4 1 Configuring SAMSUNG MAGIC Bright 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press on the product SAMSUNG 3S Press a v to move to f SY SBright and press 7 L on the product The following screen will appear Custom Standard Game Cinema Dynamic Contrast Custom Customize the contrast and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Game Obtai
44. h the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 If the message Check Signal Cable appears the product is working normally We If the screen remains blank check the PC system video controller and cable 10 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 11 3 Standard Signal Mode Table the message Not Optimum Mode will appear for a short time 10 1 3 Check the following Installation issue PC mode Issues Solutions The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Refer to 3 2 Connecting and Using a PC y Troubleshooting Guide Screen issue Issues The power LED is off The screen will not switch on Solutions Check that the power cable is connected properly Refer to 3 2 Connecting and Using a PC The message Check Signal Cable appears Check that the cable is properly connected to the product Refer to 3 2 Connecting and Using a PC Check that the device connected to the product is powered on Not Optimum Mode is displayed This message appears if the signal from the graphics card exceeds the maximum resolution or frequency for the product Change the maximum resolution and frequency to suit the product performance referring to Standard Signal Mode Table page 108 The images
45. han 5 minutes for every 1 hour of product use e Eye fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store the small accessories used with the product out of reach of children Before Using the Product 16 Before Using the Product Exercise caution when adjusting the product angle or stand height e Otherwise children s fingers or hands may become stuck and injured e _ Tilting the product excessively may cause it to fall and result in personal injury Do not place heavy objects on the product e Product failure or personal injure may result Do not increase the volume too high when using headphones earphones e Sound particularly at a higher volume could potentially affect long term hearing Correct posture to use the product l Ris Use the product in the correct posture as follows e Straighten your back e Allow a distance of 45 to 50cm between your eye and the screen and look slightly downward at the screen Keep your eyes directly in front of the screen e Adjust the angle so light does not reflect on the screen e Keep your forearms perpendicular to your upper arms and level with the back of your hands e Keep your elbows at about a right angle e Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor a
46. he corresponding menu screen 2 Press a v to move to COLOR and press H E on the product 3 Press a v to move to Blue and press 0 amp on the product The following screen will appear 4 Adjust the Blue using the a v buttons 5 The selected option will be applied 5 Configuring Tint 81 5 5 Configuring Tint Color Tone Adjust the general color tone of the picture K This menu is not available when Magiccolor is in Full or Intelligent mode 5 5 1 Configuring the Color Tone Settings 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press H E on the product 3 Press a v to move to Color Tone and press on the product The following screen will appear Cool 2 Coon Normal Warm 1 Warm 2 Custom lt ev ie AUTO O v v v v v e Cool 2 Set the color temperature to be cooler than Cool 1 e Cool 1 Set the color temperature to be cooler than Normal mode e Normal Display the standard color tone e Warm 1 Set the color temperature to be warmer than Normal mode e Warm 2 Set the color temperature to be warmer than Warm 1 e Custom Customize the color tone 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 82 5 6 Configuring Tint Gamma Adjust the mid range brigh
47. he front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press H amp on the product 3 Press a v to move to Red and press H E on the product The following screen will appear 4 Adjust the Red using the amp w buttons 5 The selected option will be applied 5 Configuring Tint 5 3 Configuring Tint Green Adjust the value of the color green in the picture Range 0 100 A higher value will increase the intensity of the color WZ This menu is not available when fen GicColor is in Full or Intelligent mode a 5 3 1 Configuring Green 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press H E on the product 3 Press a v to move to Green and press 0 amp on the product The following screen will appear 4 Adjust the Green using the La w buttons 5 The selected option will be applied 5 Configuring Tint Fy 5 4 Configuring Tint Blue Adjust the value of the color blue in the picture Range 0 100 A higher value will increase the intensity of the color WZ This menu is not available when fn GieColor is in Full or Intelligent mode a 5 4 1 Configuring Blue 7 Press any button on the front of the product to display the OSD guide Next press MENU to display t
48. he maximum resolution is 1920 x 1200 when a dual monitor is connected 2 2 6 Connecting the Power POWER IN 7 Connect the power cable to the product and the power outlet then turn on the power switch The input voltage is switched automatically Using PCoIP 2 3 Connect to the host PC using a LAN cable oe Host PC Hub LAN Cable O Monitor Connect the power cord to the power terminal at the back of the monitor Connect the mouse and the keyboard to the USB ports Connect the LAN port on the back of the monitor and the hub Connect the hub and the LAN port of the host PC The host PC must have an IP address After connecting the LAN and setting the IP address you can view the host PC screen on the monitor Use the USB port to connect an external storage device DSC MP3 external storage etc Connecting one Host PC to many client device is possible only when virtualization solution like vmware is installed in Host PC 2 4 Using PCoIP PCoIP 2 4 1 On Screen Display OSD The On Screen Display OSD local GUI is displayed to the user when the device is powered on and a PCoIP session is not in progress The OSD lets the user connect to a host device through the Connect window The Connect window allows access to the Options page which provides some of the functions provided by the Administrative Web Interface To access the Options page click the Options menu on the Conn
49. ice by connecting the device through the DVI OUT port 2 2 Using PCoIP Connection to Use PCoIP e Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 2 2 1 LAN Connection 1 Connect the LAN cable to LAN on the back of the product We e Itis not supported when the network speed is below or equal to 10Mbps e Use Cat7 STP Type cable for the connection STP Shielded Twist Pair 2 2 2 Connecting USB Devices K e The i port supports up to USB 2 0 e VMware View 4 6 or later is required Data transfer rate may decrease depending on the network conditions 7 Connect a USB device such as a keyboard or mouse to te at the back of the product Using PCoIP 2 2 3 Connecting a Microphone 1 Connect a microphone to the MIC jack at the back of the product 2 2 4 Connecting to Headphones or Speakers 7 Connect an audio output device such as headphones or speakers to at the back of the product Using PCoIP 2 2 5 Connecting to a Secondary Monitor DVI OUT DVI OUT 7 Connect DVI OUT on the product to DVI IN or RGB IN on another monitor using a DVI or DVI to D SUB cable A e The DVI OUT port can be used only to connect to a dual monitor Connect to the DVI OUT port to display the same picture on another monitor such as the projector For presentation purposes e T
50. ight K The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 3 2 25 2 e To adjust the height remove the fixing pin e The monitor tilt and height can be adjusted e Hold the top center of the product and adjust the height carefully 1 3 3 Rotating the Monitor You can rotate your monitor as shown below I gt Be sure to fully extend the stand before rotating the monitor e Ifyou rotate the monitor without fully extending the stand the corner of the monitor may hit the floor and get damaged Do not rotate the monitor counterclockwise The monitor may get damaged 1 Preparations 23 Preparations 1 3 4 Installing a Wall mount Kit or Desktop Stand Before Installation A Power the product off and remove the power cable from the power socket Place a protective cloth or Unfasten the screw from the Lift and detach the stand cushion on a flat surface Next back of the product place the product with the face down on top of the cloth or cushion Installing a Wall mount Kit or Desktop Stand Q Attach the wall mount kit or desktop stand here O Bracket sold separately Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall mo
51. igure the connection to a peer device Connection Type View Connection Server pi DNS Name or IP Address l Advanced Unlock OK Cancel Apply Advanced Visit the Teradici Support Site http techsupport teradici com for further details 2 Using PCoIP 42 Using PCoIP Language Tab The Language page lets you change the user interface language WZ gt This setting affects the local OSD GUI It is only available on the client e The Language parameters can also be configured using the Administrative Web Interface Figure 2 10 Language Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Select a language for the user interface Language English Z Keyboard Layout US Unlock OK Canca Apply e Language Configure the OSD language This setting determines the language for OSD only It does not affect the language setting for the actual user session K Supported languages English French German Greek Spanish Italian Portuguese Korean Japanese Traditional Chinese Simplified Chinese e Keyboard Layout Change the layout of the keyboard When the user starts a session this setting is controlled through the virtual machine If the Windows Group Policy Object GPO is set to allow the keyboard layout setting the setting is applied during th
52. ing Menu H Position amp Menu V Position 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SIZE amp POSITION and press 0 on the product 3 Press a v to move to Menu H Position or Menu V Position and press 9 The following screen will appear SIZE amp POSITION SIZE amp POSITION 4 Press a v to configure Menu H Position or Menu V Position 5 The selected option will be applied 6 Resizing or Relocating the Screen 85 7 1 Setup and Reset Reset Return all the settings for the product to the default factory settings 7 1 1 Initializing Settings Reset 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SETUP amp RESET and press on the product 3 Press a v to move to Reset and press 0 6 on the product The following screen will appear SETUP amp RESET 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 86 7 2 Setup and Reset Language Set the menu language K e A change to the language setting will only be applied to the onscreen menu display e It will not be applied to other functions on your PC 7 2 1 Changing the Language 7 Press any button on the front of the product to displ
53. input through a scanner or digital camera Natural Color is a color management system developed by Samsung Electronics to resolve this problem This software works with Samsung products only and enables you to adjust the displayed colors on the screen to match the colors of the printed pictures For more information refer to the online help of the software F1 The Natural Color is provided online You can download it from the website below and install http www samsung com us consumer learningresources monitor naturalcolorexpert pop_download html 9 2 Installing the Software MultiScreen A The MultiScreen program can be installed on the VDI server s virtual machine or on a host PC with a compatible Windows series operating system Virtual Desktop Infrastructure a PC equipped with VMware View and Teradici Hostcard im MultiScreen MultiScreen enables users to use the monitor by partitioning multiple sections 9 2 1 Installing the Software 7 Insert the installation CD into the CD ROM drive 2 Select the MultiScreen setup program We If the pop up screen for the software installation does not appear on the main screen find and double click the MultiScreen setup file on the CD ROM 3 When the Installation Wizard appears click Next 4 Follow the instructions given on the screen to proceed with installation We The software may not work properly if you do not restart the computer after the installation e
54. isplay Topology e Touch Screen Certificate Tab In this tab select the next steps to take when the security for connection to a server cannot be verified It is recommended to change this setting only with approval from the system manager Figure 2 20 Certificate Configuration User Settings Certificate Mouse Keyboard Image Display Topology Touch Screen Certificate Checking Mode a This mode determines how the client proceeds when it cannot verify that your connection to the server is secure It is not recommended that you change this setting unless instructed to do so by your system administrator Never connect to untrusted servers Warn before connecting to untrusted servers Do not verify server identity certificates l OK Canca Apply e Never connect to untrusted servers Select this option if you do not want to connect to a server that has no certificate or has an untrusted certificate e Warn before connecting to untrusted servers Select this option if you want to display a warning prompt before connecting to an untrusted server e Do not verify server identity certificates Select this option if you want to permit connections with a server without verifying the server ID certificate 2 Using PCoIP 55 Using PCoIP Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions K The OSD mouse cursor speed setting does
55. k parameters can also be configured using the Administrative Web Interface Figure 2 3 Network Configuration Network Py6 SCEP Label Discovery Session Language Power Display Access Audio Reset Change the network settings for the device Enable DHCP IP Address 92111681163 111 Subnet Mask Gateway 92 168 63 Primary DNS Server 92 168 Secondary DNS Server Domain Name FQDN 01 0250569777c4 teradici local Ethernet Mode Auto hd Enable 802 1X Security Identity Client Certificate amp Unlock OK Cancel Apply e Enable DHCP When Enable DHCP is enabled the device will contact a DHCP server to be assigned an IP address subnet mask gateway IP address and DNS servers When disabled the device requires these parameters to be set manually e IP Address The IP address of the device If DHCP is disabled you must set this field to a valid IP address If DHCP is enabled you cannot edit this field e Subnet Mask The subnet mask of the device If DHCP is disabled you must set this field to a valid subnet mask If DHCP is enabled you cannot edit this field It is possible to configure an illegal IP address subnet mask combination e g invalid mask making the device unreachable Ensure you set the subnet mask properly e Gateway The gateway IP address of the device If DHCP is disabled this field is required If DHCP is enabled you cannot
56. l _ e Enable Attached Display Override This option is intended for legacy systems It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client In versions of Windows prior to Windows 7 once the host had no EDID information it would assume no monitors were attached and would never recheck This option ensures that the host always has EDID information when the client is in session The following default resolutions are advertised when this option is enabled e 800 x 600 60 Hz e 1024 x 768 60 Hz native resolution advertised e 1280 x 800 60 Hz e 1280 x 960 60 Hz 2 Using PCoIP 45 Using PCoIP 1280 x 1024 60 Hz 1600 x 1200 60 Hz 1680 x 1050 60 Hz 1920 x 1080 60 Hz 1920 x 1200 60 Hz A If Enable Attached Display Override is activated all displays connected to the client are set to the default resolution of 1024 x 768 e Enable Display Cloning This feature allows you to display the same screen on two monitors simultaneously while in dual monitor mode Using PCoIP Audio Tab Configure the audio settings e g mic and headphones Figure 2 13 Audio Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Select audio input and output devices Enable Local USB Audio Driver ic Audio Input D
57. lation A UNa Select your product model from the list of models Select the display adapter on which you wart to intall fe monitor Select the monitor which you want to install 5 Go to Display Properties and check that the resolution and refresh rate are appropriate Refer to your Windows OS manual for further details Connecting and Using a Source Device 3 2 3 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language and change the resolution to the optimum value The optimal resolution for this monitor is as follows Follow the above settings to set the resolution English v 1 Press a v to move to the language you want and press O 6 2 Tohide the information message press MENU 4 e Ifthe optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again KC e Ifthe product is used as standard monitor the optimum resolution can be configured from Control Panel on a PC e To configure the resolution when using the product as a network monitor refer to 2 4 PCoIP 3 Connecting and Using a Source Device 4 1 Screen Setup Configure the screen settings such as brightness and color tone Brightness You can adjust the general brightness of the picture Range 0 100 A higher va
58. lue will make the picture appear brighter K This menu is not available when MagicBright is set to Dynamic Contrast mode 4 1 1 Configuring Brightness 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press on the product 3 Press a v to move to Brightness and press f C on the product The following screen will appear 4 Adjust the Brightness using the a v buttons 5 The selected option will be applied 4 2 Screen Setup Contrast Adjust the contrast between the objects and background Range 0 100 A higher value will increase the contrast to make the object appear clearer We gt This menu is not available when Ma GicBright is in Cinema or Dynamic Contrast mode a e This menu is not available when Ma Giccolor is in Full or Intelligent mode 4 2 1 Configuring Contrast 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press on the product 3 Press a v to move to Contrast and press on the product The following screen will appear 4 Adjust the Contrast using the a v buttons 5 The selected option will be applied 4 3 Screen Setup Sharpness Make the outline of objects more clear or blurry Range 0 100 A hi
59. n a picture quality suitable for playing games that involve many graphic effects and dynamic movements Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 4 5 Screen Setup Coarse Adjust the screen frequency K This menu is available in Analog mode only 4 5 1 Adjusting Coarse 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press on the product Oo 3 Press a v to move to Coarse and press appear C on the product The following screen will 4 Adjust the Coarse using the a w buttons 5 The selected option will be applied 4 6 Screen Setup Fine Fine adjust the screen to obtain a vivid picture K This menu is available in Analog mode only 4 6 1 Adjusting Fine 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to Picture and press H E on the product 3 Press a v to move to Fine and press f on the product The following screen will appear 4 Adjust the Fine using the La w buttons 5 The selected optio
60. n will be applied 5 1 Configuring Tint Adjust the tint of the screen This menu is not available when jexGicBright is set to Cinema or Dynamic Contrast mode SAMSUNG MAGIC Color MaAGicColor is a new picture quality improvement technology developed independently by Samsung which delivers vivid natural colors without picture quality degradation 5 1 1 Configuring SAMSUNG MAGIC Color 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press H E on the product 3 Press a v to move to ne eColor and press f G on the product The following screen will MAGIC appear _ Demo Full Intelligent e Off Disable fr GicColor e Demo Compare normal screen mode with AMSUNSColor mode MAGIC e Full Obtain a vivid picture quality for all areas including the flesh colors in the picture e Intelligent Improve the chroma for all areas except the flesh colors in the picture 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 5 2 Configuring Tint Red Adjust the value of the color red in the picture Range O 100 A higher value will increase the intensity of the color WZ This menu is not available when jen GicColor is in Full or Intelligent mode a 5 2 1 Configuring Red 1 Press any button on t
61. nd your arms lower than your heart Preparations 1 1 Checking the Contents 1 1 1 Checking the Components We e Contact the dealer from whom you purchased the product if any item is missing 5 e The appearance of the components may differ from the images shown Components SF SP Warranty card Not available in some locations SY User manual Power cable Stand base Quick Setup Guide Regulatory guide A Components may vary depending on the country Preparations 1 2 Parts 1 2 1 Frontal Buttons WZ The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality OSD Guide MENU M A SOURCE AUTO LD ES C E vol Be i Bt 2 Icons Description e Open or close the onscreen display OSD menu or return to the parent menu e OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable To lock the OSD control press the MENU button MENU for five seconds Disable To unlock the locked OSD control press the MENU button MENU for more than five seconds EJ Connect to a server Move to the upper or lower menu or adjust the value for an option on the alv OSD menu Adjust the Volume When the OSD guide is displayed the button activates the function assigned to Volume 1 Preparations EE
62. nfiguration User Settings Certificate Mouse Keyboard image Display Topology Touch Screen Adjust the keyboard character repeat settings Long Short Keyboard Repeat Delay Slow Fast o Keyboard Repeat Rate Repeat Settings Test Box OK L Cance Apply e Keyboard Repeat Delay Lets users configure the client keyboard repeat delay e Keyboard Repeat Rate Lets users configure the client keyboard repeat rate e Repeat Settings Test Box Lets users test the chosen keyboard settings 2 Using PCoIP Using PCoIP Image Tab The Image page allows you to make changes to the image quality of the PCoIP session Figure 2 23 Image Configuration Certificate Mouse Keyboard Image Display Topology Touch Screen Adjust the Image Quality Preference slider to favor image sharpness versus smooth motion during a PCoIP session when network bandwidth is limited Smoother Motion Sharper Image Image Quality Preference EE ea et TE E bee bh OK Cancel Apply e Image Quality Preference Use the slider to adjust the balance between image sharpness and smooth motion during a PCoIP session when network bandwidth is limited K This field is also accessible on the host if the PCoIP Host Software is installed The slider can be found under the Image tab of the host software 2 Using PCoIP 58 Using P
63. nfiguring the settings 1 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Configuration gt Power 4 Configure the settings to suit the environment in which the product is used See the image below G PColP Power Change the power settings OSD Screen Saver Timeout 0 Seconds 0 disabled Display Suspend Timeout 0 Seconds 0 disabled Auto Power Off Timeout 0 Seconds 0 disabled Remote Host Power Control Hard Power off only b Power On After Power Loss E 7 Enable Wake on USB Enable Wake on LAN F 2 Using PColP 65 Using PCoIP 2 4 11 OSD Logo Upload Using the OSD Logo Upload page change the logo displayed on the Teradici OSD Configuring the settings 7 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 Log in Log In and select Upload gt OSD Logo The OSD Logo Upload page appears See the image below 4 Select a new file to replace the logo and press Upload A Make sure the OSD logo file is a 24bpp Bitmap file that does not exceed 256 x 64 pixels PColP
64. nique MAC address a Unique Identifier Host client unique identifier o Serial Number Host client unique serial number o Firmware Part Number Part number of the current firmware o Hardware Version Host client hardware version number e Firmware Information The Firmware Information reflects the current PCoIP firmware details o Firmware Version Version of the current firmware o Firmware Build ID Revision code of the current firmware 2 Using PCoIP 53 Using PCoIP o Firmware Build Date Build date for the current firmware PCoIP Processor Family The Tera family name is displayed Tera is a host processor from Teradici This product uses a TERA2321 from the newer generation Tera2 host processor family and is displayed as Tera2 PCoIP Processor Revision The silicon revision of the PCoIP processor Revision B of the silicon is denoted by a 1 0 Bootloader Information The Bootloader information reflects the current PCoIP bootloader details o Bootloader Version Version of the current bootloader o Bootloader Build ID Revision code of the current bootloader o Bootloader Build Date Build date of the current bootloader Using PCoIP 2 4 7 User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode the mouse and keyboard settings PCoIP protocol image quality and display topology The tabs in the User Settings menu are e Certificate e Mouse e Keyboard e Image e D
65. nnecting A SOURCE DEVICE Pre connection Checkpoints 69 Connecting and Using a PC 69 Connecting to a PC 70 Windows Driver Installation 71 Setting Optimum Resolution SCREEN SETUP 72 Brightness 12 Configuring Brightness 73 Contrast 73 Configuring Contrast 74 Sharpness 74 Configuring Sharpness 75 SAMSUNG MAGIC Bright US Configuring SAMSUNG MAGIC Bright 76 Coarse 76 Adjusting Coarse Table Of Contents CONFIGURING TINT RESIZING OR RELOCATING THE SCREEN SETUP AND RESET 77 m 78 78 79 79 80 80 81 81 82 82 83 83 86 86 87 87 88 88 89 89 Fine Adjusting Fine SAMSUNG MAGIC Color Configuring SAMSUNG MAGIC Color Red Configuring Red Green Configuring Green Blue Configuring Blue Color Tone Configuring the Color Tone Settings Gamma Configuring Gamma H Position amp V Position Configuring H Position amp V Position Menu H Position amp Menu V Position Configuring Menu H Position amp Menu V Position Reset Initializing Settings Reset Language Changing the Language Display Time Configuring Display Time Menu Transparency Changing Menu Transparency Table Of Contents INFORMATION MENU AND OTHERS INSTALLING THE SOFTWARE TROUBLESHOOTING GUIDE SPECIFICATIONS APPENDIX 90 90 91 91 91 92 92 93 93 94 95 95 95 95 98 100 102 103 105 111 111 111 alli Power Key Enabling Power
66. not affect the mouse cursor settings when a PColP session is active unless the Local Keyboard Host Driver function is being used Refer to the PColP Host Software for Windows User Guide TERO810001 for more details This function is only available through the OSD It is not available in the Administrative Web Interface Figure 2 21 Mouse Configuration User Settings Certificate Mouse Keyboard mage Display Topology Touch Screen Adjust the mouse cursor speed Slow Mouse speed i l OK Cancel e Mouse Speed Configure the speed of the mouse cursor We You can also configure the mouse speed through the PCoIP host software Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details 2 Using PCoIP 56 Using PCoIP Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session K e The keyboard settings do not affect the keyboard settings when a PColP session is active unless the Local Keyboard Host Driver function is used Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details This setting is only available through the OSD It does not appear on the Administration Web Interface e You can also configure the keyboard repeat settings through the PCoIP host software Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details Figure 2 22 Keyboard Co
67. og Session Statistics PColP Processor Ping Determine if a host is reachable across the network seconds bytes Close e Ping Settings a Destination IP Address or FQDN to ping a Interval Interval between ping packets o Packet Size Size of the ping packet Packets o Sent Number of ping packets transmitted o Received Number of ping packets received 2 Using PColP 52 Using PCoIP 2 4 6 Information Window The Information page lets you see details about the device The Administrative Web Interface shows version VPD and attached device information The OSD lets you view the device version information K The Version page lets you view the hardware and firmware version details for a device Figure 2 19 Version Configuration Information Version View the hardware and firmware version information MAC Address Unique Identifier Serial Number Firmware Part Number Hardware Version Firmware Version Firmware Build ID Firmware Build Date PColP Processor Family PColIP Processor Revision Bootloader Version 84 50 56 97 00 BD 84 50 56 97 00 BD client 66 5WRDLS03664 FW023004 770591 02L 4 1 2 Aug 20 2013 00 47 02 Tera2 1 0 0 0 0 Bootloader Build ID Bootloader Build Date e VPD Information Vital Product Data VPD is information set by the factory to uniquely identify each Portal or Host a MAC Address Host client u
68. or your displays A and B This setting should reflect the physical layout of the displays on your desk o Horizontal Select to arrange A and B horizontally with A located to the left of B o Vertical Select to arrange A and B vertically with A located above B WZ A maximum of two displays can be enabled at the same time ad 2 Using PCoIP 59 Using PCoIP Alignment Select how you want displays A and B aligned when they are different sizes K This setting affects which area of the screen to use when you move the cursor from one display to the other The alignment options that appear in the drop down list depend on whether you have selected a horizontal or vertical display layout Primary Configure which DVI port on the zero client that you want as the primary port We The display that is connected to the primary port becomes the primary display i e the display that contains the OSD menus before you initiate a PCoIP session and the display that is requested for the Windows taskbar after you initiate the session o Port 1 Select to configure DVI 1 port on the zero client as the primary port o Port 2 Select to configure DVI 2 port on the zero client as the primary port Position Specify which display is physically connected to Port 1 and Port 2 Rotation Configure the rotation of the display in Port 1 and Port 2 o No rotation o 90 clockwise o 180 rotation o 90 counter clockwise Resolution
69. ottles etc or metallic objects on top of the product e If water or any foreign substance enters the product be sure to power off the product remove the power cord and contact Samsung Customer Service Center page 105 e Product failure an electric shock or fire may result Before Using the Product 15 Before Using the Product A Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or defective pixels e If you are not going to use the product for an extended period of time activate power saving mode or a moving picture screen saver Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time vacation etc e Otherwise a fire may result from accumulated dust overheating an electric shock or electric leakage Use the product at the recommended resolution and frequency e Your eyesight may deteriorate Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not hold the monitor upside down or move it by holding the stand e The product may fall and break or cause a personal injury Do not use humidifiers or stoves around the product e An electric shock or fire may result Rest your eyes for more t
70. r of PCoIP packets received in the current last session o PColP Packets Lost The total number of PCoIP packets lost in the current last session e _ Bytes Statistics o Bytes Sent The total number of bytes sent in the current last session o Bytes Received The total number of bytes received in the current last session e Round Trip Latency The minimum average and maximum roundtrip PCoIP system e g host to client and then back to host and network latency in milliseconds 1 ms 2 Using PCoIP Ry Using PCoIP PCoIP Processor Tab The PCoIP Processor page lets you reset the host or client and view the uptime of the client PCoIP processor since the last boot A The PCoIP Processor Uptime can also be viewed in the administrative web interface Figure 2 17 PCoIP Processor Configuration Event Log Session Statistics PColP Processor Ping View the time since boot Uptime 0 Days 8 Hours 15 Minutes 1 Seconds Close 2 Using PCoIP 51 Using PCoIP Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network This may help you determine if a host is reachable As a result of firmware releases 3 2 0 and later forcing the do not fragment flag in the ping command you can use this feature to determine the maximum MTU size Figure 2 18 Ping Configuration Destination Interval Packet Size Packets Sent Received Event L
71. re and damage the product Be sure to allow the amount of space as shown below or greater when installing the product The exterior may differ depending on the product 10 cm 3 9 Inches 10 cm 3 9 Inches cm 10cm 3 9 Inches 3 9 Inches 10 cm 3 9 Inches Precautions for storage A Be sure to contact Samsung Customer Service Center page 105 if the inside of the monitor needs cleaning Service fee will be charged Before Using the Product Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AN AN This symbol alerts you that important literature concerning operation and maintenance has been included with this product Symbols A Warning A serious or fatal injury may result if instructions are not followed A Caution Personal injury or damage to properties may result if instructions are not followed S Activities marked by this symbol are prohibited Instructions marked by this symbol must be followed Before Using the Product Electricity and Safety K The following images are
72. s 10 8 lbs 13 4 Ibs 504 3 x 301 9 x 61 2 mm 554 6 x 330 5 x 61 2 mm 3 4 kg 4 5 kg Without Stand 19 9 x 11 9 x 2 4 inches 21 8 x 13 0 x 2 4 inches 7 5 lbs 9 9 Ibs VESA 100 mm x 100 mm 3 9 inches x 3 9 inches Stand gradient 3 2 25 2 USB USB 2 0 x 6 Down Stream Temperature 50 F 104 F 10 C 40 C Operating epee o f Environmental Humidity 10 80 non condensing considerations Temperature 4 F 113 F 20 C 45 C Storage Humidity 5 95 non condensing 11 Specifications 100 Specifications Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired 4 Panel Dots Pixels K Picts Due to the nature of the manufacturing of this product approximately 1 pixel per million 1 ppm may be brighter or darker on the LCD panel This does not affect product performance WZ The above specifications are subject to change without notice to improve quality A This device is a Class B digital apparatus USA only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 877 278 0799 CALIFORNIA USA ONLY Applicable
73. s any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SETUP amp RESET and press 0 C on the product 3 Press a v to move to Menu Transparency and press H E on the product The following screen will appear SETUP amp RESET 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 7 Setup and Reset 89 7 5 Setup and Reset Power Key The power button on the product is used to perform two functions K The default setting is Power Off 7 5 1 Enabling Power Key 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to SETUP amp RESET and press G on the product 3 Press a v to move to Power Key and press 7 4 The following screen will appear SETUP amp RESET Screen Off Power Off lt a n p E N i e If Screen Off is selected use the power button as follows o Turning off the screen Press the power button A message appears The screen will turn off in 5 seconds Power Off Press amp hold for 2 seconds After 5 seconds the screen switches off The power indicator on the front of the product alternates between turning off for 3 seconds and turning on for one second o Turning on the screen power Press the power button o Turning off the
74. screen to emulate a right click e Touch screen calibration When you first connect the touch screen to the zero client the calibration program will start On the touch screen touch each of the three targets as they appear To test the calibration run your finger along the monitor and ensure that the cursor follows it If it is not successful the calibration program automatically restarts Once calibrated the coordinates are stored in flash To manually start the calibration program from the OSD Touch Screen page click Start Follow the onscreen prompts 2 Using PCoIP 61 Using PCoIP 2 4 8 Password Window This option is available through the Management Console Program a Visit the Teradici Support Site http techsupport teradici com for further details The Password page lets you update the local administrative password for the device The Password can be a maximum of 20 characters K e This parameter affects the Administrative Web Interface and the local OSD GUI e Take care when updating the client password as the client may become unusable if the password is lost Figure 2 26 Change Password Configuration Change Password Old Password New Password Confirm New Password Reset i OK Cancel e Old Password This field must match the current administrative password before you can update the password e New Password The new administrative password for both the administrative w
75. sonalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Refer to the user manual for your PC or graphics card for further instructions on adjustment 10 Troubleshooting Guide 99 Specifications 11 1 General Model Name NC221 NC221 S NC241 NC241 TS NC241 TW imade Sze 22 Class 24 Class 7 21 5 Inches 54 6 cm 23 5 Inches 59 8 cm Banal 476 64 mm H x 521 28 mm H x 268 11 mm V 293 22 mm V Display area 18 8 inches H x 20 5 inches H x 10 6 inches V 11 5 inches V Display Color 16 7M Maximum Pixel Clock 148 50 MHz Analog Digital Server connector Gigabit Ethernet port LAN Port Power Supply This product uses 100 to 240V Refer to the label at the back of the product as the standard voltage can vary in different countries Signal connectors RGB IN DVI OUT Speakers 1 W x 2 stereo Minimum 504 3 x 335 4 x 210 0 mm 4 9 kg 19 9 x 13 2 x 8 3 inches 10 8 lbs Minimum 554 6 x 380 3 x 224 mm 6 1 kg 21 8 x 15 0 x 8 8 inches 13 4 lbs With Stand Maximum 504 3 x 435 4 x Maximum 554 6 x 510 3 x Dimensions W x 210 0 mm 4 9 kg 224 mm 6 1 kg H x D Weight 19 9 x 17 1 x 8 3 inches 21 8 x 20 1 x 8 8 inche
76. ssword is set to blank Clicking the Unlock button then pressing the Enter key will unlock the product Selecting an option will display a settings window Figure 2 2 OSD Options Menu Configuration Diagnostics Information User Settings Password Using PCoIP 2 4 4 Configuration Window The Configuration option on the Administrative Web Interface and OSD lets you configure various settings for the device The tabs in the Configuration window are Network e IPv6 e SCEP Label e Discovery e Session Language e Power e Display Access e Audio e Reset Each tab has the following buttons OK Cancel and Apply These buttons allow the administrator to accept or cancel the changes made e The OSD configuration options are a subset of the options available in the Administrative Web Interface e Visit the Teradici Support Site http techsupport teradici com for further details on the SCEP Label Access and tabs e For optimal performance install the Teradici Audio Driver on your VM and select it as the default playback device e For further details visit the Teradici Support Site at http techsupport teradici com and log in Go to Download Center Teradici Virtual Audio Driver Using PCoIP Network Tab You can configure the host and client network settings from the Initial Setup page or Network page After you update the parameters on this page click Apply to save your changes A The Networ
77. st Correct Disposal Appendix Correct Disposal of This Product Waste Electrical amp Electronic Equipment yi Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product X Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury
78. tall the product at such a place Operation and Safety A Warning High voltage runs through the product Do not attempt to disassemble repair or modify the product on your own e An electric shock or fire may result e Contact Samsung Customer Service Center page 105 for repair Before moving the product turn off the power switch and disconnect the power cable and all other connected cables e Otherwise the power cord may be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power cord immediately and contact Samsung Customer Service Center page 105 e An electric shock or fire may result O Do not let children hang from the product or climb on top of it ean e The product may fall and your child may become injured or seriously harmed If the product falls or the exterior is damaged power off the product remove the power cord and contact Samsung Customer Service Center page 105 e Otherwise an electric shock or fire may result Do not put a heavy object toy or sweets on top of the product e The product or heavy objects may fall as children try to reach for the toy or sweets resulting in a serious injury Before Using the Product ETI Before Using the Product U 2
79. tness Gamma of the picture 5 6 1 Configuring Gamma 7 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press a v to move to COLOR and press H E on the product 3 Press a v to move to Gamma and press C on the product The following screen will appear AUTO O 4 Press a v to move to the option you want and press MENU 5 The selected option will be applied 5 Configuring Tint 83 6 1 Resizing or Relocating the Screen H Position amp V Position H Position Move the screen to the left or right V Position Move the screen up or down WZ This menu is available in Analog mode only 6 1 1 Configuring H Position amp V Position 1 Press any button on the front of the product to display the OSD guide Next press MENU to display the corresponding menu screen 2 Press afw to move to SIZE amp POSITION and press 0 6 on the product 3 Press a v to move to H Position or V Position and press H C The following screen will appear SIZE amp POSITION 4 Press a v to configure H Position or V Position 5 The selected option will be applied 6 Resizing or Relocating the Screen 84 6 2 Resizing or Relocating the Screen Menu H Position amp Menu V Position Menu H Position Move the menu position to the left or right Menu V Position Move the menu position up or down 6 2 1 Configur
80. twork connectivity Are you sure you want to continue Click OK to change the parameter K You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full duplex when the other network equipment i e switch is also configured to operate at 10 Mbps Full Duplex or 100 Mbps Full duplex An improperly configured Ethernet Mode may result in the network operating at half duplex which is not supported by the PColP protocol The session will be severely degraded and eventually dropped Enable 802 1X Security If the connected network supports 802 1x Enable 802 1X Security should be enabled and security authenticated devices can only be used If Enable 802 1X Security is enabled configure the Authentication Identity and Client Certificate settings TLS Transport Layer Security is only supported as an authentication protocol at present Identity Enter the product ID that will be used on the network Client Certificate Select a certificate uploaded from the Certificate Upload page 2 Using PCoIP 36 Using PCoIP IPv6 Tab The IPv6 page lets you enable IPv6 for PCoIP devices connected to your IPv6 network K When you make a change to one of the settings on this page you must reboot your device for the change to take effect Figure 2 4 IPv6 Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Ac
81. ult Keep the power socket where the power cord is connected unobstructed e If any problem occurs in the product unplug the power cable to completely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from the power socket e An electric shock or fire may result Installation and Safety A Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES e Otherwise a fire may result Avoid installing the product in a narrow space with bad ventilation such as a bookshelf or wall closet e Otherwise a fire may result due to an increased internal temperature Keep the plastic packaging bag for the product in a place that cannot be reached by children e Children may suffocate Before Using the Product o Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc e The product may fall and break or cause a personal injury e Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc
82. unt kit or desktop stand you want to attach Preparations A Notes x lt Using a screw longer than the standard length can damage the internal components of the product The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications Do not use screws that do not comply with the VESA standards Do not attach the wall mount kit or desktop stand using excessive force The product may get damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount kit that can be installed 10cm or farther away from the wall Be sure to use a wall mount kit that complies with the standards To install the monitor using a wall mount disconnect the stand base from the monitor Preparations 1 3 5 Anti theft Lock An anti theft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the user guide provided with your anti theft locking device for details The lock device is sold s
83. ure the connection to a peer device Connection Type Direct to Host SLP Host Discovery Note this connection type will enable SLP discovery on this Zero Client Advanced Unlock Cancel J Apply e Connection Type Select Direct to Host from the Session page to display the following setting items o Direct to Host Connect to a PC or Work Station that has a Host Card installed ao DNS Name or IP Address Enter the DNS Name or IP Address of the server to connect to 2 Using PCoIP 4 Using PCoIP Figure 2 8 Connection Type Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the connection to a peer device Connection Type Direct to Host d DNS Name or IP Address 192 168 1 100 Unlock Ok Cancel Apply When you select a View Connection Server type from the Session page specific configuration options will appear o View Connection Server Connect to the VMware VDI Virtual Desktop Infrastructure server VMware VDI is a virtual desktop solution a DNS Name or IP Address Enter the VMware View Connection Server s DNS Name or IP Address Figure 2 9 Connection Type Configuration Network Session Power Language Display Access IPv6 SCEP Label Discovery Audio Reset Conf
84. user manual o b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read this user manual e The amount of such administration charge will be advised to you before any work or home visit is carried out Icons used in this manual The following images are for reference only Real life situations may differ from what is shown in the images Before Using the Product Cleaning Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning 1 Power off the monitor and computer 2 Disconnect the power cord from the monitor K Hold the power cable by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor screen using a clean soft and dry cloth e Do not apply a cleaning agent that contains alcohol solvent or surfactant to the monitor e Do not spray water or detergent directly on the product Ey hk aR 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor 5 Connect the power cord to the product after cleaning the product 6 Power on the monitor and computer Before Using the Product Securing the Installation Space e Ensure some space around the product for ventilation An internal temperature rise may cause fi

Samsung 22" SMART Cloud Display (NC221) User Manual

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Samsung 22" SMART Cloud Display (NC221) User Manual