Samsung NX-N2 PCoIP ® VMware® Zero Client Cloud Box User Manual
Contents
1. EUROPE AUSTRIA 0810 SAMSUNG 7267864 0 07 min BELGIUM 02 201 24 18 BOSNIA 051 331 999 BULGARIA 07001 33 11 share cost tariff CROATIA 062 SAMSUNG 062 726 786 CYPRUS 8009 4000 only from landline CZECH 800 SAMSUNG 800 726786 Samsung Electronics Czech and Slovak s r o V Parku 2343 24 148 00 Praha 4 DENMARK 70 70 19 70 EIRE 0818 717100 ESTONIA 800 7267 FINLAND 030 6227 515 FRANCE 01 48 63 00 00 GERMANY 0180 6 SAMSUNG bzw 0180 6 7267864 0 20 Anruf aus dem dt Festnetz aus dem Mobilfunk max 0 60 Anruf GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line HUNGARY 06 80 SAMSUNG 726 7864 ITALIA 800 SAMSUNG 726 7864 LATVIA 8000 7267 LITHUANIA 8 800 77 771 LUXEMBURG 261 03 710 MONTENEGRO 020 405 888 NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min NORWAY 815 56480 POLAND 0 801 172 678 lub 48 22 607 93 33 catkowity koszt potaczenia jak za 1 impuls wedtug taryfy operatora koszt po czenia wed ug taryfy operatora PORTUGAL 808 20 SAMSUNG 808 20 7267 Appendix Appendix EUROPE ROMANIA 08008 SAMSUNG 08008 726 7864 TOLL FREE No SERBIA 011 321 6899 SLOVAKIA 0800 SAMSUNG 0800 726 786 SPAIN 902172678 SWEDEN 0771 726 7864 SAMSUNG SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min U K 02. AFRICA GHANA 0800 10077 0302 200077 KENYA 0800 545 545 NAMIBIA 08 197 267 864 NIGERIA 0800 726 7864 MOZAMBIQUE 847267864 827267864 RWANDA 9999 SENEGAL 800 00 0077 SOUTH AFRICA 0860 SAMSUNG 726 7864 SUDAN 1969 TANZANIA 0685 88 99 00 UGANDA 0800 300 300 ZAMBIA 0211 350370 Appendix Responsibility for the Pay Service Cost to Customers Ns When the service is requested in spite of in warranty we may charge you for a visit from a service technician in the following cases Not a product defect Cleaning of the product Adjustment Explanation Re installation and etc If a service technician gives instructions on how to use product or simply adjusts options without disassembling product If a defect is caused by external environmental factors Internet Antenna Wired Signal etc If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time If a product is reinstalled to move to a different spot or to move to a different house If customer requests instructions on how to use because of another company s product If customer requests instructions on how to use the network or another company s program If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation ad
3. Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the connection to a peer device Connection Type Direct to Host DNS Name or IP Address 192 10 100 Unlock OK Cancel Apply 2 Using PColP ELE Using PColP When you select a View Connection Server type from the Session page specific configuration options will appear o View Connection Server Connect to the VMware VDI Virtual Desktop Infrastructure server VMware VDI is a virtual desktop solution a DNS Name or IP Address Enter the VMware View Connection Server s DNS Name or IP Address Figure 2 9 Connection Type Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the connection to a peer device Connection Type View Connection Server M DNS Name or IP Address Advanced Unlock OK cane Apply e Advanced Visit the Teradici Support Site http techsupport teradici com for further details 2 Using PColP 40 Using PCoIP Language Tab The Language page lets you change the user interface language WZ This setting affects the local OSD GUI It is only available on the client e The Language parameters can also be configured using the Administrative Web Interface Figure 2
4. e Enable DHCP When Enable DHCP is enabled the device will contact a DHCP server to be assigned an IP address subnet mask gateway IP address and DNS servers When disabled the device requires these parameters to be set manually e IP Address The IP address of the device If DHCP is disabled you must set this field to a valid IP address If DHCP is enabled you cannot edit this field e Subnet Mask The subnet mask of the device If DHCP is disabled you must set this field to a valid subnet mask If DHCP is enabled you cannot edit this field It is possible to configure an illegal IP address subnet mask combination e g invalid mask making the device unreachable Ensure you set the subnet mask properly e Gateway The gateway IP address of the device If DHCP is disabled this field is required If DHCP is enabled you cannot edit this field e Primary DNS Server The primary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address 2 Using PColP i333 Using PCoIP Secondary DNS Server The secondary DNS IP address of the device This field is optional If the DNS server IP address is configured using the Connection Manager the address may be set as an FQDN instead of an IP address Domain Name The domain name used e g domain local This field is optional This field specifies the h
5. Using PColP 2 4 6 Information Window The Information page lets you see details about the device The Administrative Web Interface shows version VPD and attached device information The OSD lets you view the device version information K The Version page lets you view the hardware and firmware version details for a device Figure 2 19 Version Configuration Version View the hardware and firmware version information MAC Address Unique Identifier Serial Number Firmware Part Number Hardware Version Firmware Version Firmware Build ID Firmware Build Date PColP Processor Family PColP Processor Revision Bootloader Version 84 50 56 97 00 BD 84 50 56 97 00 BD client 66 SWRDLS03664 FW023004 770591 02L 412 Aug 20 2013 00 47 02 Tera2 1 0 0 0 0 Bootloader Build ID Bootloader Build Date e VPD Information Vital Product Data VPD is information set by the factory to uniquely identify each Portal or Host o MAC Address Host client unique MAC address Unique Identifier Host client unique identifier Serial Number Host client unique serial number Firmware Part Number Part number of the current firmware Hardware Version Host client hardware version number e Firmware Information The Firmware Information reflects the current PColP firmware details Firmware Version Version of the current firmware Firmware Build ID Revision code of the current f
6. PCoIP Processor e Ping Each tab has a Close button to close the window Event Log Tab The Event Log page lets you view and clear event log messages from the host or client The Administrative Web Interface allows you to change the log filter setting on the device which controls the level of detail of the messages in the log When you set the filter to terse the device will log short and concise messages The Event Log page allows you to enable and define syslog to collect and report events that meet the IETF standard for logging program messages A The Event Log can also be initiated using the administrative web interface Figure 2 15 Event Log Configuration Event Log Session Statistics PColP Processor Ping View event log messages 01 34 52 906 Teradici Corporation c 2007 a 01 34 52 906 gt Normal reboo 52 906 gt PCOIP processor I0 0x1100 revision 0 0 256b Network adapter Intel R PRO 1000 PL Network Connection Microsoft s 53 531 Boot up complete 31 unique Identifier 00 15 87 9C 83 64 client 2 enabled 53 546 gt POST ethernet PHY test PASSED 3 46 POST MD Audio test PASSED T7 46 POST If PASSED 53 953 gt Network link rate 100 Mbit s duplex FULL a Ang OHCP lease 453 gt Ethernet LAN per CHE NEBEN 00 15 87 9c 83 64 35 02 765 gt ONS based discovery m ax 135 02 765 Ready to connect with host 8888888888878882222 Close e View event log mess
7. If the Enable Discovery option is enabled the device will dynamically discover peer devices using SLP Discovery without requiring prior information on their locations in the network This can dramatically reduce configuration and maintenance effort for complex systems LE SLP discovery requires routers configured to allow multicast DNS SRV Discovery is the A recommended method 2 Using PCoIP 38 Using PColP Session Tab The Session page lets you configure how the host or client device connects to or accepts connections from peer devices A The Session parameters can also be configured using the Administrative Web Interface Figure 2 7 Session Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the connection to a peer device Connection Type Direct to Host SLP Host Discovery Note this connection type will enable SLP discovery on this Zero Client Advanced OK Caneel Apply e Connection Type Select Direct to Host from the Session page to display the following setting items a Direct to Host Connect to a PC or Work Station that has a Host Card installed n DNS Name or IP Address Enter the DNS Name or IP Address of the server to connect to Figure 2 8 Connection Type Configuration Configuration
8. Topology Touch Screen Adjust the mouse cursor speed Slow Mouse speed T OK Cancel e Mouse Speed Configure the speed of the mouse cursor E You can also configure the mouse speed through the PColP host software Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details 2 Using PCoIP 54 Using PColP Keyboard Tab The Keyboard page lets you change the keyboard repeat settings for the OSD session The keyboard settings do not affect the keyboard settings when a PColP session is active unless the Local Keyboard Host Driver function is used Refer to the PColP Host Software for Windows User Guide TERO810001 for more details This setting is only available through the OSD It does not appear on the Administration Web Interface e You can also configure the keyboard repeat settings through the PColP host software Refer to the PCoIP Host Software for Windows User Guide TERO810001 for more details Figure 2 22 Keyboard Configuration User Settings Certificate Mouse Keyboard image Display Topology Touch Screen Adjust the keyboard character repeat settings Long Short Keyboard Repeat Delay Slow Fast o Keyboard Repeat Rate Repeat Settings Test Box OK Cancel Apply Keyboard Repeat Delay Lets users configure the client keyboa
9. Topology feature for a PColP session between a host card and a zero client refer to the PColP Host Software for Windows User Guide TER0810001 Always change the Display Topology settings using the Display Topology tab on the zero client OSD Options User Settings interface Figure 2 24 Display Topology Configuration User Settings Certificate Mouse Keyboard mage Display Topology Touch Screen Configure the display position rotation and resolution v Enable Configuration Display Layout Horizontal O Vertical Alignment Top B Primary Port Position Rotation Resolution 1 A No rotation MI Native 2 B No rotation Native OK Cancel e Enable Configuration The device can be configured with display position rotation and resolution settings if enabled The settings are saved when you click Apply or OK and are applied when the device is reset e Display Layout Select whether you want a horizontal or vertical layout for your displays A and B This setting should reflect the physical layout of the displays on your desk o Horizontal Select to arrange A and B horizontally with A located to the left of B o Vertical Select to arrange A and B vertically with A located above B WZ A maximum of two displays can be enabled at the same time ad 2 Using PColP Using PCoIP Alignment Select
10. allow the administrator to accept or cancel the changes made e The OSD configuration options are a subset of the options available in the Administrative Web Interface e Visit the Teradici Support Site http techsupport teradici com for further details on the SCEP Label Access and tabs e For optimal performance install the Teradici Audio Driver on your VM and select it as the default playback device e For further details visit the Teradici Support Site at http techsupport teradici com and log in Go to Download Center Teradici Virtual Audio Driver Using PCoIP Network Tab You can configure the host and client network settings from the Initial Setup page or Network page After you update the parameters on this page click Apply to save your changes A The Network parameters can also be configured using the Administrative Web Interface Figure 2 3 Network Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Change the network settings for the device Enable DHCP IP Address 92 108 63 11 Subnet Mask Gateway 92 1168 6 Primary DNS Server 92 1168 Secondary DNS Server 92 168 Domain Name teradici local FQDN pcoip portal emu001 0250569777c4 teradici local Ethernet Mode Auto Enable 802 1X Security Identity Client Certificate E Unlock OF Cancel Apply
11. cable K Sound output through the DP OUT port is not supported DVI I OUT Connect to the monitor using the DVI cable K The port supports both digital and analog output To use an analog output connect a device to the port using a DVI RGB cable sold separately Connect to a network using the LAN cable Connect to the DC power adapter 1 Preparations 18 1 3 Preparations Installation 1 3 1 Attaching the cradle A e The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality e This product can be installed in portrait or landscape orientation Vertical Type Preparations 1 3 2 Attaching Products Notes When attaching the product to a monitor make sure there is at least a 10 cm gap around the product and monitor assembly When attaching the product to a monitor it is recommended to attach the product to the cradle horizontally Do not attach it vertically The dimensions of the product are 100 x 100 mm according to VESA standards Make sure to use screws that are VESA compliant Using screws not compatible with the VESA standards may damage the product or cause the attachment to fall off Samsung is not responsible for damages associated with not using VESA compliant parts Do not use screws that do not comply with the VESA standards To attach the
12. from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product A Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disposed of these substances can cause harm to human health or the environment To protect natural resources and to promote material reuse please separate batteries from other types of waste and recycle them through your local free battery return system Index Symbols PCoIP 30 C Checking the Components 14 Connect to the host PC using a LAN cable 29 Connection
13. how you want displays A and B aligned when they are different sizes K This setting affects which area of the screen to use when you move the cursor from one display to the other The alignment options that appear in the drop down list depend on whether you have selected a horizontal or vertical display layout Primary Configure which DVI port on the zero client that you want as the primary port We The display that is connected to the primary port becomes the primary display i e the display that contains the OSD menus before you initiate a PCoIP session and the display that is requested for the Windows taskbar after you initiate the session n Port 1 Select to configure DVI 1 port on the zero client as the primary port n Port 2 Select to configure DVI 2 port on the zero client as the primary port Position Specify which display is physically connected to Port 1 and Port 2 Rotation Configure the rotation of the display in Port 1 and Port 2 o No rotation o 90 clockwise a 180 rotation a 90 counter clockwise Resolution The display resolution can be configured for a PColP session between a virtual machine or host and a zero client The zero client detects the supported display resolutions of the monitor and populates them to the drop down menu By default the native resolution of the display is used Revert Resets the configurations on this page to their last saved settings 2 Using PCoIP E Using PC
14. immediately e Sparks can cause an explosion or fire Do not use or keep combustible spray or an inflammable substance near the product e An explosion or fire may result Do not insert metallic objects such as a chopstick coin or hair pin into the vent or ports of the product Do not insert inflammable objects such as paper or a match into the vent or ports of the product e If water or any foreign substance enters the product be sure to power off the product remove the power cable and contact Samsung Customer Service Center page 69 e Product failure an electric shock or fire may result Do not place objects containing liquid vases pots bottles etc or metallic objects on top of the product e If water or any foreign substance enters the product be sure to power off the product remove the power cable and contact Samsung Customer Service Center page 69 e Product failure an electric shock or fire may result Before Using the Product Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time vacation etc e Otherwise a fire may result from accumulated dust overheating an electric Shock or electric leakage Do not put DC power adapters together e Otherwise a fire may result Remove the plastic bag from the DC power adapter before you use it e Otherwise a fire may res
15. the OSD local GUI displays a Connection Pending message When the connection is established the OSD local GUI will disappear and the session image will appear Figure 2 1 OSD Connect Screen Connecting TERADICI Contacting 192 168 110 100 please wait Cancel CPCoIP 2 Using PCoIP KT Using PCoIP 2 4 3 OSD Options Menu Selecting the Options menu will display a list of selections The OSD Options menu contains e Configuration This option lets you configure various settings for the device such as network settings session type language and other settings e Diagnostics This option helps you troubleshoot the device e Information This option lets you view certain details about the device e User Settings This option lets the user define certificate checking mode Mouse Keyboard Display Topology as well as the PColP protocol image quality Selecting an option will display a settings window Figure 2 2 OSD Options Menu Configuration Diagnostics Information User Settings Using PColP 2 4 4 Configuration Window The Configuration option on the Administrative Web Interface and OSD lets you configure various settings for the device The tabs in the Configuration window are Network e IPv6 e SCEP Label e Discovery e Session Language e Power e Display Access e Audio e Reset Each tab has the following buttons OK Cancel and Apply These buttons
16. to Use PCoIP 23 Contact SAMSUNG WORLD WIDE 69 Copyright 4 Correct Disposal 76 G General 67 Installation 19 P Parts 16 Power consumption 68 R Requirements Before Contacting Samsung Customer Service Center 66 Responsibility for the Pay Service Cost to Customers 74 S Safety Precautions 7 W What is a PC over IP 22
17. 10 Language Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Select a language for the user interface Language English E Keyboard Layout US Unlock OK Cancel Apply e Language Configure the OSD language This setting determines the language for OSD only It does not affect the language setting for the actual user session E Supported languages English French German Greek Spanish Italian Portuguese Korean Japanese Traditional Chinese Simplified Chinese e Keyboard Layout Change the layout of the keyboard When the user starts a session this setting is controlled through the virtual machine If the Windows Group Policy Object GPO is set to allow the keyboard layout setting the setting is applied during the session of the user If the Windows GPO is not set to allow the setting the setting is not applied 2 Using PCoIP FU Using PCoIP Power Tab Figure 2 11 Power Configuration Configuration Network IP v SCEP Label Discovery Session Language Power Display Access Audio Reset Change the power settings OSD Screen Saver Timeout 300 Seconds 0 disabled Display Suspend Timeout 0 Seconds 0 disabled Uneck Ok Apply e OSD Screen Saver Timeout when not connected to a session Connected monitors will go into s
18. 1920x1200 060 Hz 2 Using PColP 43 Using PCoIP 1920x1080 060 Hz 1856x1392 060 Hz 1792x1344 060 Hz 1680x1050 060 Hz 1600x1200 060 Hz 1600x900 960 Hz 1440x900 960 Hz 1400x1050 060 Hz 1366x768 060 Hz 1360x768 060 Hz 1280x1024 060 Hz 1280x960 060 Hz 1280x800 060 Hz 1280x768 060 Hz 1280x720 060 Hz 1024x768 060 Hz 848x480 060 Hz 800x600 960 Hz 640x480 Q60 Hz If Enable Attached Display Override is activated all displays connected to the client are set to the default resolution of 1024 x 768 Enable Display Cloning This feature allows you to display the same screen on two monitors simultaneously while in dual monitor mode Using PCoIP Audio Tab Configure the audio settings e 9 mic and headphones 4 Figure 2 13 Audio Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Select audio input and output devices Enable Local USB Audio Driver E Audio Input Device Type USB Preferred USB Device Vendor ID 0000 Preferred USB Device Product ID 0000 Audio Output Device Type USB E Preferred USB Device Vendor ID 0000 Preferred USB Device Product ID 0000 Unlock OR Cancel Apply Enable Local USB Audio Driver Sound will play from the internal speakers when playing music found on the server a Sound output and connected devices Ena
19. 330 SAMSUNG 7267864 CIS ARMENIA 0 800 05 555 AZERBAIJAN 088 55 55 555 BELARUS 810 800 500 55 500 GEORGIA 0 800 555 555 KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 KYRGYZSTAN 00 800 500 55 500 MOLDOVA 0 800 614 40 MONGOLIA 7 800 555 55 55 RUSSIA 8 800 555 55 55 TADJIKISTAN 8 10 800 500 55 500 UKRAINE 0 800 502 000 UZBEKISTAN 8 10 800 500 55 500 ASIA PACIFIC AUSTRALIA 1300 362 603 CHINA 400 810 5858 HONG KONG 852 3698 4698 INDIA 1800 3000 8282 1800 266 8282 INDONESIA 0800 1 12 8888 Toll Free 021 56997777 JAPAN 0120 327 527 MALAYSIA 1800 88 9999 NEW ZEALAND 0800 SAMSUNG 0800 726 786 Appendix Appendix ASIA PACIFIC PHILIPPINES 1 800 10 7267864 PLDT 1 800 8 7267864 Globe landline and Mobile 02 4222111 Other landline SINGAPORE 1800 SAMSUNG 726 7864 TAIWAN 0800 32 9999 THAILAND 0 2689 3232 1800 29 3232 VIETNAM 1800 588 889 MENA ALGERIA 0800 100 100 BAHRAIN 8000 4726 EGYPT 08000 726786 IRAN 021 8255 JORDAN 0800 22273 06 5777444 KUWAIT 183 2255 183 CALL MOROCCO 080 100 2255 OMAN 800 SAMSUNG 726 7864 PAKISTAN 0800 Samsung 72678 QATAR 800 2255 800 CALL SAUDI ARABIA 920021230 SYRIA 18252273 TUNISIA 80 1000 12 TURKEY 444 77 11 U A E 800 SAMSUNG 726 7864 AFRICA BOTSWANA 8007260000 BURUNDI 200 CAMEROON 7095 0077 COTE D IVOIRE 8000 0077 DRC 499999 Appendix Appendix
20. Before Using the Product Icons used in this manual The following images are for reference only Real life situations may differ from what is shown in the images Symbols for safety precautions A Warning A serious or fatal injury may result if instructions are not followed Personal injury or damage to properties may result if instructions are AN Caution not followed Q Activities marked by this symbol are prohibited a Instructions marked by this symbol must be followed Before Using the Product Securing the Installation Space Ensure some space around the product for ventilation An internal temperature rise may cause fire and damage the product Be sure to allow the amount of space as shown below or greater when installing the product IZ The exterior may differ depending on the product This product can be installed in portrait or landscape orientation 3 93 inches 3 93 inches 10cm 10 cm snmsuns dc 1 Os E EH at Il 3 93 inches 1393 inches H 1 3 93 inches cm 10 cm 1 10cm DE Ux ai Precautions for storage A For information on how to clean the inside of the product contact the service center page 69 first A service fee will be charged Before Using the Product Safety Precautions A The following images are for reference only Real life situations may differ from what i
21. PColP Device Description Generic Tag Unlock OK Cancel Apply e PColP Device Name If the PCoIP Device Name allows the administrator to give the Host or Portal a logical name The default value is pcoip host MAC or pcoip portal MAC where MAC is the MAC address of the Host or Portal e PCoIP Device Description A description and additional information such as the location of the endpoint for the device The firmware does not use this field It is provided for administrator use only e Generic Tag Generic tag information about the device The firmware does not use this field It is provided for administrator use only 2 Using PCoIP Using PCoIP Discovery Tab Use the settings on the Discovery page to erase the discovery of hosts and clients in your PColP system and dramatically reduce the configuration and maintenance effort for complex systems This discovery mechanism is independent of DNS SRV discovery A For SLP discovery to work routers must be configured to forward multicast traffic between subnets DNS SRV Discovery is the recommended discovery mechanism because most deployments do not allow this Figure 2 6 Discovery Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Automatically discover other PColP devices Enable Discovery w Unlock Ok Cancel Apply e Enable Discovery
22. The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00400A 02 Table Of Contents BEFORE USING THE PRODUCT PREPARATIONS USING PCOIP O05 1 O O an A 14 14 16 16 18 19 19 20 21 23 23 24 25 25 26 PI 28 29 Copyright Icons used in this manual Symbols for safety precautions Securing the Installation Space Precautions for storage Safety Precautions Electricity and Safety Installation and Safety Operation and Safety Checking the Components Checking the Components Parts Front view Reverse Side Installation Attaching the cradle Attaching Products Anti theft Lock What is a PC over IP Connection to Use PCoIP Connection Using the DP Cable Connecting to a Secondary Monitor Connecting to Headphones Connecting a Microphone LAN Connection Connecting USB Devices Connecting the Power Connect to the host PC using a LAN cable Table Of Contents TROUBLESHOOTING GUIDE SPECIFICATIONS APPENDIX INDEX 30 30 30 31 8e 47 51 53 60 62 63 64 65 66 66 68 69 74 74 74 75 76 76 76 PCoIP On Screen Display OSD Connect Screen OSD Options Menu Configuration Window Diagnostics Window Information Window User Settings Window Password Window Wake On LAN Wake on USB OSD Logo Upload Firmwre Update Requir
23. The following items can be purchased at your nearest retailer a LAN cable USB cable HDMI DVI cable e DP cable Mouse USB Keyboard MIC Headphone 1 Preparations ET Preparations 1 2 Parts 1 2 1 Front view MZ The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Ports lt 2 0 HDD S 2 0 Description Power on or off the product Please press the Q button for two seconds 20 Connect to an audio output device such as headphones e Connect to a microphone lt gt 2 0 lt gt 2 0 HDD Connect to a USB device K e Ittis recommended to connect a keyboard and mouse to the lt 2 0 ports e Make sure an external hard drive is connected to the dedicated lt 2 0 HDD port It is recommended to use an externally powered portable hard drive that has a power adapter 1 Preparations 16 Preparations Ports Description Connect to a USB device gt 2 0 Q Speaker Preparations 1 2 2 Reverse Side K The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality DVI I OUT Ports lt gt 2 0 Description Connect to a USB device DP OUT Connect to the monitor using the DP
24. ages The View event log messages field displays log messages with time stamp information There are two buttons available n Refresh Selecting the Refresh button refreshes the event log messages displayed 2 Using PCoIP Using PCoIP n Clear Click to delete all event log messages stored on the device Session Statistics Tab The Session Statistics page lets you view current statistics when a session is active If a session is not active you can view the statistics from the last session A Session Statistics can also be viewed using the administrative web interface Figure 2 16 Session Statistics Configuration Event Log Session Statistics PColP Processor Ping View statistics from the last session PColP Packets Sent O PColP Packets Received 0 PColP Packets Lost 0 Bytes Sent 0 Bytes Received 0 Round Trip Latency Oms e PCoIP Packets Statistics n POOoIP Packets Sent The total number of PColP packets sent in the current last session n PColP Packets Received The total number of PColP packets received in the current last session n POOoIP Packets Lost The total number of PCoIP packets lost in the current last session e Bytes Statistics n Bytes Sent The total number of bytes sent in the current last session n Bytes Received The total number of bytes received in the current last session e Round Trip Latency The minimum average and maximum roundtrip PColP system e g host to clien
25. ble Local USB Connected devices Audio Drivor Device Type Sound output USB headphones earphones Select M USB USB headphones USB headphones earphones Select V Analog earphone Earphones only Deselect earphone Deselect Intemal speakers 2 Using PColP 45 Using PCoIP Reset Tab The Reset page lets you reset configuration and permissions to factory default values stored in onboard flash memory A e Reset can also be initiated using the Administrative Web Interface e Resetting parameters to factory default values does not revert the firmware or clear the custom OSD logo Figure 2 14 Reset Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Reset all configuration and permissions settings stored on the device Reset Parameters Unlock Q Cancel Apply e Reset Parameters When you click this button a message will appear prompting you for confirmation This prevents an accidental reset 2 Using PCoIP 46 Using PColP 2 4 5 Diagnostics Window The Diagnostic menu contains links to pages with run time information and functions that may be useful for troubleshooting A The Diagnostic options in the OSD are a subset of those available through the Administrative Web Interface e Event Log e Session Statistics e
26. ct such as a stove e Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children e The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Take care not to drop the product when moving it e Otherwise product failure or personal injury may result Put down the product carefully e The product may fall and break or cause a personal injury Before Using the Product Installing the product in an unusual place a place exposed to a lot of fine dust chemical substances extreme temperatures or a significant presence of moisture or a place where the product will operate continuously for an extended period of time may seriously affect its performance e Be sure to consult Samsung Customer Service Center page 69 before installation if you want to install the product at such a place Do not leave or install the product on the floor e Abrupt force such as kicking or extra weight such as stepping on the product may cause a product failure or personal injury Operation and Safety A Warning High voltage runs through the product Do not attempt to disassemble repair or modify the product on your own e An electric shock or fire may result e Contact Samsung Customer Service Center page 69 for repair Before mo
27. d Display Override feature will force all ports to show that a display is attached This will advertise a default EDID if no display is physically attached to a port Enable Attached Display Override The Preferred Resolution Override feature allows you to specify a specific resolution to use for each attached display NOTE In the case of an EDID read failure the drop down list may contain resolutions that are not actually supported by your display If the display stays black or shows a Timing Out Of Range message for more than 30 seconds after changing the preferred resolution you can unplug and re plug the video cable to reset your display resolution back to its native value Enable Preferred Resolution Override Preferred resolution 1 Preferred resolution 2 Preferred resolution 3 Preferred resolution 4 Unlock s Cancel e Enable Attached Display Override This option is intended for legacy systems It configures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client In versions of Windows prior to Windows 7 once the host had no EDID information it would assume no monitors were attached and would never recheck This option ensures that the host always has EDID information when the client is in session The following default resolutions are advertised when this option is enabled e 2560x1600 060 Hz e 2048x1152 060 Hz e 1920x1440 060 Hz e
28. d to the power terminal at the back of the product Connect the mouse and the keyboard to the USB ports Connect the LAN port on the back of the product and the HUB Connect the HUB and the LAN port of the host PC The host PC must have an IP address After connecting the LAN and setting the IP address you can view the host PC screen on the monitor Use the USB port to connect an external storage device DSC MP3 external storage etc Connecting one Host PC to many client device is possible only when virtualization solution like vmware is installed in Host PC 2 4 Using PCoIP PCoIP 2 4 1 On Screen Display OSD The On Screen Display OSD local GUI is displayed to the user when the device is powered on and a PColP session is not in progress The OSD lets the user connect to a host device through the Connect window The Connect window allows access to the Options page which provides some of the functions provided by the Administrative Web Interface To access the Options page click the Options menu on the Connect window 2 4 Connect Screen The Connect window will appear during startup except when the client is configured for a managed startup or auto reconnect You can change the logo that appears above the Connect button by uploading a replacement image through the Administrative Web Interface Upload menu Connect Button Click the Connect button to start a PCoIP session When the PCoIP connection is pending
29. ditionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by e external impact or drop use of supplies or separatly sold product unspecified by Samsung repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co Ltd remodeling or repairing the product by customer using it with incorrect voltage or non authorised electrical connections not following the cautions in User Manual Appendix Others e If product fails by natural disaster lightning fire earthquake flood damage etc e If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc A If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first Correct Disposal Appendix Correct Disposal of This Product Waste Electrical amp Electronic Equipment A Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health
30. e calibrated the coordinates are stored in flash To manually start the calibration program from the OSD Touch Screen page click Start Follow the onscreen prompts 2 Using PColP E Using PColP 2 4 8 Password Window K To use the Password function configure Options for the zero client using PCoIP MC Visit the Teradici Support Site http techsupport teradici com for further details The Password page lets you update the local administrative password for the device The Password can be a maximum of 20 characters E e This parameter affects the Administrative Web Interface and the local OSD GUI e Take care when updating the client password as the client may become unusable if the password is lost Figure 2 26 Change Password Configuration Change Password Old Password New Password Confirm New Password Reset OK Cancel e Old Password This field must match the current administrative password before you can update the password e New Password The new administrative password for both the administrative web interface and the local OSD GUI e Confirm New Password This field must match the New Password field for the password to be updated e Reset If the client password is lost you can click the Reset button to request a response code from the client vendor The challenge code is sent to the vendor The vendor qualifies the request and returns a response code if authorized by Teradici W
31. e settings 1 Z Firmware Upload Upload a new firmware build Set the product and PC IP addresses to enable the product to connect to the PC over a network Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page Log in Log In and select Upload Firmware The Firmware Upload page appears See the image below Select a Firmware to replace the logo and press Upload Once upload is complete the Reset button appears Click the Reset button to reboot the client Go to Options Information and view the Firmware Version information ENPColp Firmware build filename Browse 2 Using PColP 65 3 1 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 3 1 1 Check the following Installation issue Issues Solutions The product cannot power on Check that the power cable is connected properly Refer to 2 2 7 Connecting the Power Sound issue Issues Solutions There is no sound Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume in the audio Settings program Specifications 4 1 General Model Name NX N2 Power Supply AC 100
32. ements Before Contacting Samsung Customer Service Center Check the following General Power consumption Contact SAMSUNG WORLD WIDE Responsibility for the Pay Service Cost to Customers Not a product defect A Product damage caused by customer s fault Others Correct Disposal Correct Disposal of This Product Waste Electrical amp Electronic Equipment Correct disposal of batteries in this product Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality 2014 Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited The SAMSUNG logo is a registered trademark of Samsung Electronics Microsoft and Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association e An administration fee may be charged if either o a an engineer is called out at your request and there is no defect in the product m ie where you have failed to read this user manual b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read this user manual e The amount of such administration charge will be advised to you before any work or home visit is carried out
33. fc Power Change the power settings OSD Screen Saver Timeout Display Suspend Timeout Auto Power Off Timeout Remote Host Power Control Power On After Power Loss Enable Wake on USB Enable Wake on LAN o Seconds 0 disabled o Seconds 0 disabled o Seconds 0 disabled Hard Power off only v v 2 Using PCoIP 63 Using PCoIP 2 4 11 OSD Logo Upload Using the OSD Logo Upload page change the logo displayed on the Teradici OSD Configuring the settings Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 Log in Log In and select Upload OSD Logo The OSD Logo Upload page appears See the image below 4 Select a new file to replace the logo and press Upload A Make sure the OSD logo file is a 24bpp Bitmap file that does not exceed 256 x 64 pixels PColP OSD Logo Upload Upload an OSD logo to be displayed on the local GUI client only The OSD logo must be a 24bpp bitmap that does not exceed 256 pixels by 64 pixels Any other images will be displayed incorrectly or not at all OSD logo filename Browse Upload 2 Using PColP rz Using PColP 2 4 12 Firmwre Update Using the Firmwre Update page change the Teradici Firmware Configuring th
34. hen the response code is correctly entered the password of the client is set to an empty value You must enter a new password K Contact the client vendor for more information when an authorized password reset is required This option is not available through the Administrative Web Interface It is only available through the OSD 2 Using PCoIP 60 Using PColP Figure 2 27 Authorized Password Reset Configuration Contact your hardware vendor to reset a lost password Challenge f Response l A Details on how to use PColP are subject to change without notice To view the latest information visit the Teradici website at http www teradici com Using PCoIP 2 4 9 Wake On LAN This feature allows you to power on the product by sending a pre determined command from an external system to the product over a network Make sure the network is capable of data communication with the PC that sends the command to the product Ensure you have a program that can generate Wake on LAN signals M Make sure a power supply is always connected to ensure the feature works when the product is turned off e The feature is intended to power on the product It does not support the function to power off the product Configuring the settings Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to acces
35. ice If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server Secondary DNS The secondary DNS IP address of the device If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server Domain Name The domain name used e g domain local for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server 2 Using PColP 35 Using PColP FQDN The fully qualified domain name for the host or client If DHCPv6 is enabled this field is automatically populated by the DHCPV6 server Enable SLAAC Enable this field to set up stateless address auto configuration SLAAO for your devices Enable Manual Address Enable this field to set up a manual static address for the device Manual Address Enter the IP address for the device Using PColP Label Tab The Label page is available from the host or client The Label page lets you add information for the device E The Portal Label parameters can also be configured using the Administrative Web Interface Figure 2 5 Label Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Configure the device identification PCoIP Device Name pcoip portal emu001 0250569777c4 Note When DHCP is enabled the PColP Device Name is sent to the DHCP server as the requested hostname
36. irmware 2 Using PColP 5 Using PCoIP o Firmware Build Date Build date for the current firmware PColP Processor Family The Tera family name is displayed Tera is a host processor from Teradici This product uses a TERA2321 from the newer generation Tera2 host processor family and is displayed as Tera2 PCoIP Processor Revision The silicon revision of the PCoIP processor Revision B of the silicon is denoted by a 1 0 Bootloader Information The Bootloader information reflects the current PCoIP bootloader details o Bootloader Version Version of the current bootloader o Bootloader Build ID Revision code of the current bootloader o Bootloader Build Date Build date of the current bootloader Using PColP 2 4 7 User Settings Window The User Settings page allows you to access tabs to define the Certificate Checking Mode the mouse and keyboard settings PColP protocol image quality and display topology The tabs in the User Settings menu are e Certificate e Mouse e Keyboard e Image e Display Topology e Touch Screen Certificate Tab In this tab select the next steps to take when the security for connection to a server cannot be verified It is recommended to change this setting only with approval from the system manager Figure 2 20 Certificate Configuration User Settings Certificate Mouse Keyboard Image Display Topology Touch Screen Certificate Checking Mode This mode determi
37. led and security authenticated devices can only be used If Enable 802 1X Security is enabled configure the Authentication Identity and Client Certificate settings TLS Transport Layer Security is only supported as an authentication protocol at present Identity Enter the product ID that will be used on the network Client Certificate Select a certificate uploaded from the Certificate Upload page 2 Using PCoIP 34 Using PCoIP IPv6 Tab The IPv6 page lets you enable IPv6 for PColP devices connected to your IPv6 network K When you make a change to one of the settings on this page you must reboot your device for the change to take effect Figure 2 4 IPv6 Configuration Configuration Network IPv6 SCEP Label Discovery Session Language Power Display Access Audio Reset Change the IPv6 network settings for the device Enable IPv6 Link Local Address Gateway Enable DHCPv6 Primary DNS Secondary DNS Domain Name FQDN Enable SLAAC Enable Manual Address Manual Address Unlock QO Cancel Apply Enable IPv6 Enable this field to enable IPv6 for your PColP devices Link Local Address This field is automatically populated Gateway Enter the gateway address Enable DHCPv6 Enable this field to set up Dynamic Host Configuration Protocol version 6 DHCPv6 for your device Primary DNS The primary DNS IP address of the dev
38. ne 1 Connect the microphone to 8j on the front of the product Using PColP 2 2 5 LAN Connection 1 Connect the LAN cable to the LAN port at the back of the product Using PCoIP 2 2 6 Connecting USB Devices e 2 0 HDD 7 Connect USB devices to the ports on the front or back of the product A e Keyboard and mouse devices are required to connect to 2 0 e When connecting an external hard drive use the lt 2 0 HDD port We recommend that you use an external hard drive with its own power adapter e Make sure a device that requires over 0 5 A such as an external hard drive is connected to the dedicated 2 0 HDD port Maximum output current for o id lt 2 0 HDD When using L 2 0 lt 2 0 HDD 10A atthe same time lt gt 2 0 2 0 HDD When using 15A lt 2 0 HDD only 2 Using PCoIP Using PCoIP 2 2 7 Connecting the Power e Connect the power cable to the DC power adapter Then connect the DC power adapter to the DC 14V port on the back of the product Next connect the power cable to the power outlet A The input voltage is switched automatically Using PColP 2 3 Connect to the host PC using a LAN cable e d Host PC Rack Mount Server 4 EE TT O LAN Cable Host PC HUB O LAN Cable O NX N2 Connect the power cor
39. nes how the client proceeds when it cannot verify that your connection to the server is secure It is not recommended that you change this setting unless instructed to do so by your system administrator O Never connect to untrusted servers Warn before connecting to untrusted servers O Do not verify server identity certificates OK Cancel Apply e Never connect to untrusted servers Select this option if you do not want to connect to a server that has no certificate or has an untrusted certificate e Warn before connecting to untrusted servers Select this option if you want to display a warning prompt before connecting to an untrusted server e Do not verify server identity certificates Select this option if you want to permit connections with a server without verifying the server ID certificate 2 Using PColP 53 Using PColP Mouse Tab The Mouse page lets you change the mouse cursor speed settings for the OSD sessions K The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PColP session is active unless the Local Keyboard Host Driver function is being used Refer to the PColP Host Software for Windows User Guide TERO810001 for more details This function is only available through the OSD It is not available in the Administrative Web Interface Figure 2 21 Mouse Configuration User Settings Certificate Mouse Keyboard Image Display
40. oIP Touch Screen Tab The Touch Screen page allows you to configure and calibrate certain settings of an attached Elo TouchSystems touch screen display A The Touch Screen page is only available through the OSD It is not available in the Administrative Web Interface Figure 2 25 Touch Screen Configuration User Settings Ix Certificate Mouse Keyboard Image Display Topology Touch Screen Configure the touch screen settings NOTE The settings in this tab are applicable only when a compatible touch capable display has been detected Enable right click on hold 13 Long Short Right click delay Ht Touch screen calibration Start OK Cance Apply e Enable right click on hold Select this checkbox to allow users to emulate a right click when they touch the screen and hold it for a few seconds If disabled right click is not supported e Right click delay Slide the pointer to a position between Long and Short to determine how long a user must touch and hold the screen to emulate a right click e Touch screen calibration When you first connect the touch screen to the zero client the calibration program will start On the touch screen touch each of the three targets as they appear To test the calibration run your finger along the monitor and ensure that the cursor follows it If it is not successful the calibration program automatically restarts Onc
41. ost or domain of the client FQDN The Fully Qualified Domain Name for the host or client The default value is pcoip host lt MAC gt or pcoipportal lt MAC gt where MAC is the MAC address of the host or client The domain name is appended if used e g pcoip host lt MAC gt domain local This field is read only on this page Ethernet Mode Lets you configure the Ethernet mode of the host or client as n Auto o 100 Mbps Full Duplex o 10Mbps Full Duplex When you choose 10 Mbps Full Duplex or 100 Mbps Full Duplex and then click Apply a warning message will appear Warning When Auto Negotiation is disabled on the PColP device it must also be disabled on the Switch Additionally the PCoIP device and switch must be configured to use the same speed and duplex parameters Different parameters may result in a loss of network connectivity Are you sure you want to continue Click OK to change the parameter K You should always set the Ethernet Mode to Auto and only use 10 Mbps Full Duplex or 100 Mbps Full duplex when the other network equipment i e switch is also configured to operate at 10 Mbps Full Duplex or 100 Mbps Full duplex An improperly configured Ethernet Mode may result in the network operating at half duplex which is not supported by the PColP protocol The session will be severely degraded and eventually dropped Enable 802 1X Security If the connected network supports 802 1x Enable 802 1X Security should be enab
42. product to the monitor align and firmly fasten the cradle Q to the slots on the monitor Preparations 1 3 3 Anti theft Lock An anti theft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the user guide provided with your anti theft locking device for details The lock device is sold separately To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the Kensington Lock into the security slot on the side of the product A Lock the locking device m e An anti theft locking device can be purchased separately e Refer to the user guide provided with your anti theft locking device for details e Anti theft locking devices can be purchased at electronics retailers or online Using PColP 2 1 What is a PC over IP cme Rack Mount Server e The product receives images from the encoded file on the server PC via LAN and then decodes and displays the images on the connected display devices If only one display device is connected to the DP port on the product the product can support the single display at a maximum resolution of 2560 x 1600 If two display devices are simultaneously connected to the DP and DVI I OUT ports the prod
43. rd repeat delay Keyboard Repeat Rate Lets users configure the client keyboard repeat rate Repeat Settings Test Box Lets users test the chosen keyboard settings 2 Using PColP Eg Using PCoIP Image Tab The Image page allows you to make changes to the image quality of the PColP session Figure 2 23 Image Configuration Certificate Mouse Keyboard Image Display Topology Touch Screen Adjust the Image Quality Preference slider to favor image sharpness versus smooth motion during a PCoIP session when network bandwidth is limited Smoother Motion Sharper Image Image Quality Preference dO Mo Me ea et p TU Be nto eh echec OK Cancel Apply e Image Quality Preference Use the slider to adjust the balance between image sharpness and smooth motion during a PColP session when network bandwidth is limited E This field is also accessible on the host if the PCoIP Host Software is installed The slider can be found under the Image tab of the host software 2 Using PCoIP 56 Using PColP Display Topology Tab To apply the Display Topology feature to a PColP session between a zero client and a PColP host you must have the PColP host software installed on the host Refer to the PColP Host Software for Windows User Guide TERO810001 for more details A The Display Topology tab has no corresponding menu in the Administration Web Interface For details about the Display
44. s shown in the images Electricity and Safety A Warning Do not use a damaged power cable or plug or a loose power socket e An electric shock or fire may result Do not plug many products into the same power socket e Otherwise the socket may overheat and cause a fire Do not touch the power cable with wet hands e Otherwise an electric shock may result Insert the power cable all the way in so it is not loose e An unstable connection may cause a fire Ensure you connect the power cable to a grounded power socket type 1 insulated devices only e An electric shock or injury may result Do not bend or pull the power cable with force Do not weigh the power cable 15 down with a heavy object led S e e A damaged power cord may cause an electric shock or fire Do not place the power cable or product near heat sources e An electric shock or fire may result If the power cable pins or power outlet is covered with a foreign substance dust etc wipe it off using a dry cloth e Otherwise a fire may result Before Using the Product A Caution Do not unplug the power cable when the product is in use e The product may become damaged by an electric shock Do not use the power cable for products other than authorized products supplied by Samsung e An electric shock or fire may result Keep the power socket where the power cable is connected unobstructed e lf an
45. s the product administrative web page 3 To change the power settings log in Log In and select Configuration Power 4 Configure the settings to suit the environment in which the product is used See the image below GE T IPA Power Change the power settings OSD Screen Saver Timeout 300 Seconds 0 disabled Display Suspend Timeout O Seconds 0 disabled Auto Power Off Timeout O Seconds 0 disabled Remote Host Power Control Hard Power off only Power On After Power Loss V Enable Wake on USB Enable Wake on LAN v apply 2 Using PColP 62 Using PCoIP 2 4 10 Wake on USB If you turn off the power after activating Wake On USB on the product administrative web page the System switches to standby mode The Wake on USB feature switches the system from standby mode to normal mode if a change to the keyboard or mouse input is detected 4 Changes include clicking a mouse button or pressing a key on the keyboard es Configuring the settings 7 Set the product and PC IP addresses to enable the product to connect to the PC over a network 2 Enter the IP address set for the product in the URL address field on the PC to access the product administrative web page 3 To change the power settings log in Log In and select Configuration Power 4 Configure the settings to suit the environment in which the product is used See the image below T e
46. t and then back to host and network latency in milliseconds 1 ms 2 Using PColP 48 Using PColP PColP Processor Tab The PColP Processor page lets you reset the host or client and view the uptime of the client PColP processor since the last boot A The PColP Processor Uptime can also be viewed in the administrative web interface Figure 2 17 PCoIP Processor Configuration Event Log Session Statistics PColP Processor Ping View the time since boot Uptime 0 Days 8 Hours 15 Minutes 1 Seconds Cose 2 Using PColP 49 Using PCoIP Ping Tab The Ping page allows you to ping a device to see if it is reachable across the IP network This may help you determine if a host is reachable As a result of firmware releases 3 2 0 and later forcing the do not fragment flag in the ping command you can use this feature to determine the maximum MTU size Figure 2 18 Ping Configuration Destination Interval Packet Size Packets Sent Received EventLog Session Statistics PColP Processor Ping Determine if a host is reachable across the network seconds bytes Close e Ping Settings n Destination IP Address or FQDN to ping o Interval Interval between ping packets o Packet Size Size of the ping packet e Packets o Sent Number of ping packets transmitted o Received Number of ping packets received 2 Using PColP EN
47. tandby mode if left idle for a specified period of time in seconds Enter O if you do not want to use the standby mode function e Display Suspend Timeout when connected to a session Connected monitors will go into standby mode if left idle for a specified period of time in seconds Enter O if you do not want to use the standby mode function 2 Using PCoIP 42 Using PCoIP Display Tab The Display page lets you enable the Extended Display Identification Data EDID override mode K This function is only available through the OSD Under normal operation the GPU in the host computer queries a monitor attached to the zero client to determine the monitor s capabilities In some situations a monitor may be connected to a client in a way that prevents the client from reading the EDID information such as when connecting through certain KVM devices The options in this page configure the client to advertise default EDID information to the GPU Enabling display override forces the default monitor display information to be used which may not be compatible with the connected monitor resulting in a blank monitor Only enable display override when there is no valid EDID information and monitor display characteristics are known Figure 2 12 Display Configuration Configuration Network IPv6 scEP Label Discovery Session Language Power Display Access Audio Reset The Enable Attache
48. to 240 VAC 10 Video signal DP OUT x 1 EA DVH OUT x 1 EA Supported protocol PColP Speaker 40 2 0 W Mono Dimensions With cradle Vertical Type 115 0 x 157 5 x 126 4 mm 425 g W xH x D 4 53 x 6 2 x 4 98 inches 0 94 lbs Weight Horizontal Type 150 0 x 38 3 x 126 4 mm 425 g 5 91 x 1 51 x 4 98 inches 0 94 lbs Without cradle 150 0 x 30 4 x 126 4 mm 390 g 5 91 x 1 2 x 4 98 inches 0 86 Ibs Cradle 115 0 x 12 6 x 115 0 mm 35 g 4 58 x 0 5 x 4 53 inches 0 08 Ibs USB USB 2 0x 6 EA 4 ports at Front 2 port at Back 2 port at front and all port at back are connected via USB HUB Environmental Operating Temperature 50 F 104 F 10 C 40 C considerations Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing WZ The above specifications are subject to change without notice to improve quality cm E This device is a Class A digital apparatus USA only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 877 278 0799 4 Specifications Specifications 4 2 Power consumption Normal operation mode PowerSaver us y SB Power off Typical Rating Wake On Power lamp On Off Off Power Less than Less than Less than Less than Consumption 7W 30 W 1 1 W 0 4 W A e The power consumption level can var
49. uct can support both displays at a maximum resolution of 1920 x 1200 e The product connects to a server PC This ensures improved security and allows you to access the Internet create documents and edit images using the server PC USB ports are provided allowing you to connect and use external input devices Using PColP 2 2 Connection to Use PCoIP Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 2 2 1 Connection Using the DP Cable Ag 7 Connect the DP cable to the DP OUT port on the back of the product and the DP IN port on the PC A Sound output through the DP OUT port is not supported Using PColP 2 2 2 Connecting to a Secondary Monitor DVI I OUT DVI I OUT DVI I OUT 1 Connect the DVI DVI RGB or DVI HDMI cable sold separately to the DVI I OUT port on the back of the product and the DVI IN RGB IN or HDMI IN port on the PC A e The DVI I OUT port is for a secondary monitor e Connect the DVI I OUT port to a secondary monitor when dual display mode is required Use a DVI RGB cable sold separately if you want to display analog output Use a DVI or DVI HDMI cable sold separately if you want to display digital output Using PColP 2 2 3 Connecting to Headphones 1 Connect the headphones to TA on the front of the product 2 2 4 Connecting a Micropho
50. ult Do not let water enter the DC power adapter or get the adapter wet e An electric shock or fire may result e Avoid using the product outdoors where it can be exposed to rain or snow e Be careful not to get the DC power adapter wet when you wash the floor Do not put the DC power adapter near to any heating apparatus e Otherwise a fire may result Keep the DC power adapter in a well ventilated area Do not use humidifiers or stoves around the product e An electric shock or fire may result Store the small accessories used with the product out of reach of children Before Using the Product Do not place heavy objects on the product e Product failure or personal injure may result Do not increase the volume too high when using headphones earphones e Sound particularly at a higher volume could potentially affect long term hearing Preparations 1 1 Checking the Components 1 1 1 Checking the Components K e Contact the dealer from whom you purchased the product if any item is missing e The appearance of the components and items sold separately may differ from the image shown Components oO Quick setup guide Warranty card User Manual Not available in some locations Product Power cable DC power adapter PP re Cradle SCREW M4 X L8 K Components may vary depending on the country 1 Preparations 14 Preparations Items sold separately WZ
51. ving the product turn off the power and disconnect the power cable and all other connected cables e Otherwise the power cord may be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power cable immediately and contact Samsung Customer Service Center page 69 e An electric shock or fire may result Ensure children do not sit on the product or kick the product e The product may fall and your child may become injured or seriously harmed If the product falls or the exterior is damaged power off the product remove the power cable and contact Samsung Customer Service Center page 69 e Otherwise an electric shock or fire may result Do not sit on the product F4 e The product housing or connectors may get damaged or personal injury may result Before Using the Product ET Before Using the Product During a lightning or thunderstorm power off the product and remove the power cable e An electric shock or fire may result Do not drop objects on the product or apply impact e An electric shock or fire may result Do not move the product holding only by the power cable or a signal cable e Otherwise the cable may be damaged and product failure an electric shock or fire may result If a gas leakage is found do not touch the product or power cable Also ventilate the area
52. y in different operating conditions or when settings are changed e To reduce the power consumption to O watts disconnect the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to O watts when the power switch is not available disconnect the power cable Appendix Contact SAMSUNG WORLD WIDE Web site www samsung com displaysolutions A If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center NORTH AMERICA U S A 1 800 SAMSUNG 726 7864 CANADA 1 800 SAMSUNG 726 7864 LATIN AMERICA ARGENTINE 0800 333 3733 BOLIVIA 800 10 7260 BRAZIL 0800 124 421 Demais cidades e regi es 4004 0000 Capitais e grandes centros CHILE 800 SAMSUNG 726 7864 COLOMBIA 01 8000 112 112 Bogot 600 12 72 COSTA RICA 0 800 507 7267 DOMINICA 1 800 751 2676 ECUADOR 1 800 10 7267 EL SALVADOR 800 6225 GUATEMALA 1 800 299 0013 HONDURAS 800 27919267 JAMAICA 1 800 234 7267 NICARAGUA 001 800 5077267 MEXICO 01 800 SAMSUNG 726 7864 PANAMA 800 7267 PARAGUAY 009 800 542 0001 PERU 0 800 777 08 PUERTO RICO 1 800 682 3180 TRINIDAD amp TOBAGO 1 800 SAMSUNG 726 7864 URUGUAY 000 405 437 33 VENEZUELA 0 800 100 5303 Appendix 69 Appendix
53. y problem occurs in the product unplug the power cable to completely cut the power to the product e You cannot cut the power off completely using only the power button on the product Hold the plug when disconnecting the power cable from the power socket e An electric shock or fire may result Installation and Safety A Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES e Otherwise a fire may result Avoid installing the product in a narrow space with bad ventilation such as a bookshelf or wall closet e Otherwise a fire may result due to an increased internal temperature Keep the plastic packaging bag for the product in a place that cannot be reached by children e Children may suffocate Before Using the Product D Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc e The product may fall and break or cause a personal injury e Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc oil or smoke e An electric shock or fire may result Do not expose the product to direct sunlight heat or a hot obje
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