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Adaptec Storage Manager: Direct Attached Storage User's Guide

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1. Enterprise view Gy Direct Attached q E bou2287a a Create hot spare drive Set drive state to failed Change write cache mode to write through Clear Verity Verity with fix Secure erase Initialize Blink physical drive Properties A plus sign appears beside the selected disk drive indicating that it s designated as a dedicated hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 54 for help solving the problem 4 To use the same dedicated hot spare to protect another logical drive create a pool hot spare repeat Step 2 and Step 3 What Do the Hot Spare Icons Mean Icon Explanation Action Healthy global or dedicated hot spare No action required _ Error on hot spare e Hot spare is not assigned to any logical e Create at least one logical drive on the same drives controller e Hot spare is too small to protect the e Designate larger disk drive as hot spare logical drive s it s assigned to e Global hot spare was designated before e Create at least one logical drive on the same any logical drives were built controller Hot spare has been built into a logical drive Designate replacement or other available disk after disk drive failure drive as new hot spare remove hot spare designation from disk drive See Removing or Deleting a Dedicated Hot Spare Chapter 5 Protecting Your Data e 55 Removing or Deleting a Dedic
2. and logical Hot spare takes over ___1 drive is rebuilt Connector 1 CH1 with hot spa re Disk drive shows b M e Failed status Chapter 11 Solving Problems e 123 Note A hot spare icon changes from light blue to dark blue when it becomes part of a logical drive To recover from the failure 1 Remove and replace the failed disk drive following manufacturer s instructions 2 If copyback is not enabled Remove the hot spare designation from the original hot spare the disk drive that was built into the logical drive See page 55 for instructions Then designate a new hot spare to protect the logical drives on that controller If copyback is enabled Data is automatically moved back to its original location once the controller detects that the failed drive has been replaced No action is required See Enabling Copyback on page 58 for more information Failed Disk Drive Not Protected by a Hot Spare When a logical drive is not protected by a hot spare if a disk drive in that logical drive fails remove and replace the failed disk drive The controller detects the new disk drive and begins to rebuild the logical drive You can access the logical drive while it s rebuilding For instance when one of the disk drives fails in the RAID 1 logical drive shown in the next example the logical drive is not automatically rebuilt The failed disk drive must be removed and replaced before the logical
3. General settings Notifications C Email Notifications CD Tasks CD Tasks Recipient name Last message sent e jamie adaptec com Enor warming Mever Mever Lisa lnoojoyepadtaptec com Never 8 Repeat the steps in this section for each system you want to monitor with email notifications 9 Close the Email Notifications Manager then continue by sending test messages to all recipients as described in the next section Sending a Test Message To ensure that an email recipient is receiving event notifications you can send them a test message To send a test message 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 Click on the email address you want to send the test message to Note You can only send a test message to one email address at a time 4 On the menu bar select Actions then click Send test message File View Actions Help nS Addem Add email recipient amp Delete email recipient ant a Modify email recipient ae Help Genera Email Notifications Tasks a Modify email recipient Recip Le Event type Last message sent Jasmine Send test message hs com Eror Warning Never SMTP server settings Error Warning Informatio Never The test message is sent If the test is successful the email recipient receives the test message If
4. Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed ave ES gt RAIDS System running Adaptec Storage Manager Server with RAID controller and disk drives installed gt RAID 60 Server running Adaptec a Storage Manager Agent o Network SAN Connection gt 32 as gt Server running Adaptec Storage enclosures with Storage Manager Agent disk drives installed Chapter 1 Introduction to Adaptec Storage Manager e 17 System Requirements To install Adaptec Storage Manager and create a direct attached storage space each system in your storage space must meet these requirements PC compatible computer with Intel Pentium 1 2 GHz processor or equivalent At least 256 MB of RAM 80 MB of free disk drive space 256 color video mode CD drive One of these operating systems Microsoft Windows Server 2008 Windows Vista Windows Server 2003 Enterprise Standard Web Edition 32 bit or 64 bit with current service pack Windows 2000 Server Advanced Server Professional or Windows XP Professional 32 bit or 64 bit Red Hat Linux SUSE Linux Note For the latest on Adaptec s support of Linux or to download driver sources visit www adaptec com SCO OpenServer 6 0 SCO UnixWare 7 1 4 Sun Solaris 10 with current update VMWare ESX Server 3 0 1 Note Adaptec Storage Manager can also be used before an operating system is installed See Runn
5. Working with Controllers This section describes how to use Adaptec Storage Manager to manage the controllers that are part of your storage space e To register a new controller see the following section e To test a controller alarm see page 84 e To silence a controller alarm see page 84 Chapter 8 Maintaining Physical Devices e 84 e To disable a controller alarm see page 84 e To rescan a controller see page 85 e To save your controller configuration see page 85 To set the contreller s default task priority see page 85 Registering New Controllers Each time you log in to Adaptec Storage Manager it searches for new controllers in your storage space If it detects a new controller the New Hardware Detected window opens and prompts you to register it To stay informed about Adaptec products and special offers register your controllers by clicking Register Now in the New Hardware Detected window Follow the on screen instructions to complete the registration Testing a Controller Alarm Note Not all controllers have alarms Refer to your controller s documentation for more information If you controller has an alarm that alarm is enabled by default To test a controller alarm to ensure that it s working 1 Ensure that the speakers on your local system arent muted 2 Inthe Enterprise View select the controller you want 3 Inthe menu bar click Actions select Alarm actions then click
6. Modifications become effective immediately If you have deleted a system but you still want to be notified about status and activity by logged notifications ensure that there is at least one system on the Notifications list See page 96 to add a new system Chapter 9 Monitoring Status and Activity e 100 Disabling Logged Notifications Logged notifications are enabled by default You can choose disable them on a selected system if required Note If you disable logged notifications events will be generated for that system but not broadcast not even to the local Event Log To disable logged notifications 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 On the menu bar click Actions then click Disable notifications See the illustration in Step 4 on page 98 if required Event notifications are disabled The Notifications tab shown at right shows the red disabled icon Re enabling Logged Notifications To re enable logged notifications repeat steps 1 and 3 in Disabling Logged Notifications selecting Enable Notifications during Step 3 Clearing the Notifications Manager Log The bottom panel of the Notifications Manager displays status information and messages about the Notification Manager itself such as whether notifications were sent successfully or not To make it easier to monitor rec
7. e Agent Installs the Adaptec Storage Manager Direct Attached Storage Agent If this feature is installed your system will reboot if RAID controllers that use the filter driver are installed If necessary use the REBOOT property to suppress this e ASMReadme lInstalls the Readme file in its Start menu shortcut e CLITools Installs the Command Line Interface tool e Console Installs the Adaptec Storage Manager GUI e DSM Not for DAS use For use with Adaptec iSCSI products only e ManagementService Not for DAS use For use with Adaptec iSCSI products only e SNMPSupport Installs SNMP support for Adaptec Storage Manager Requires the Agent feature to be installed If you select the SNMPSupport feature the Agent feature is automatically included even if you don t specify it e VDSExternal Not for DAS use For use with Adaptec iSCSI products only e VDSProvider Not for DAS use For use with Adaptec iSCSI products only e VSSExternal Not for DAS use For use with Adaptec iSCSI products only e WinAgent Not for DAS use For use with Adaptec iSCSI products only REBOOT e Force Forces a reboot at the end of the installation Not Required e Suppress Suppresses a reboot unless files were in use and could not be overwritten during installation e ReallySuppress Suppresses all reboots at the end of the installation NOTE A reboot is only forced by the Adaptec installer if you have installed the DSM or if any f
8. Adaptec Storage Manager is the full software application including the user interface windows menus described in this User s Guide It helps you build and maintain the logical drives controllers and disk drives that make up your storage space The Agent is like a service that keeps your storage space running Its job is to monitor system health and manage event notifications tasks schedules and other on going processes on each system in your storage space The Agent can run independently of the full application See About Adaptec Storage Manager on page 14 for more information Event notifications email notifications and event alerts Event notifications also called logged notifications are messages about events on one system that are sent to the event log of another system in your storage space See page 96 Email notifications are email messages about events on a system in your storage space that are sent to specified users See page 101 Event alerts are pop up messages or console messages about all types of events on a specific system which are broadcast to all the users who are logged into your storage space See page 107 What options are on the Actions menu You can also access many Action menu options by right clicking a component For example right click on a system to access most of the options shown in Local and remote systems below See About the Actions Menu on page 43 for more information Local and re
9. The Enterprise View is an expandable tree with one main branch the Direct Attached Storage branch which displays automatically if you selected Direct Attached Storage when you installed Adaptec Storage Manager Note Two other branches of the Enterprise View the iSCSI Storage branch and the Network Attached Storage branch are not applicable to direct attached storage and are therefore not displayed unless you are also managing Snap iSCSI or NAS products with Adaptec Storage Manager For more information about Snap products refer to the Adaptec Web site at www adaptec com Under Direct Attached Storage the Enterprise View lists the local system the system you re working on and any remote systems with direct attached storage that you have logged in to from the local system See Local or Remote on page 26 for more information Expand a system in the Enterprise View to the see its controllers When you select a component in the Enterprise View the controllers disk drives or logical drives devices associated with it appear in the right hand panel of the window as shown in these figures Enterprise view Physical devices Logical devices Direct Attached Storage Controller 1 Adaptec 52445 T Led i bouz 287a adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CHO EE Logical devices 2 i Controller 2 Adaptec 3905 p ga ga ga gm b A t G HIL6617 adaptec com See amp ti 45 Con
10. adaptec Adaptec Storage Manage User s Guide For Direct Attached Storage e 2 Copyright 2008 Adaptec Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Adaptec Inc 691 South Milpitas Blvd Milpitas CA 95035 Trademarks Adaptec Storage Manager and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Microsoft and Windows are trademarks of Microsoft Corporation in the US and other countries used under license Red Hat is a trademark of Red Hat Inc in the US and other countries used under license SCO and OpenServer are trademarks of The SCO Group Inc in the US and other countries used under license UnixWare is a registered trademark of The Open Group in the US and other countries used under license VMWare is a registered trademark of VMWare Inc in the US and other countries used under license All other trademarks are the property of their respective owners Changes The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Adaptec Inc assumes no liability resulting from errors or omissions in this document or from the use
11. gt gt amp gt 5 fs Connector 1 CN1 i i gt amp amp amp amp Physical devices Logical devices tT Default View T ext Vi ew Connector 0 CH0 E Logical devices 7 v Device 0 Optimal 9 766 GB Jf LogicalB Optimal 19 363 GB Eh Device 1 Optimal 9 766 GB Ap LogicalB2 Optimal 29 051 GB Click the arrows to expand list and reveal basic information amp Device 2 Optimal 9 766 GB Device 3 Hot spare 9 766 GB Connector 1 CN1 T o Device 0 Optimal 48 828 GB gt Device 1 Optimal 19 531 GB g gt Device 2 Optimal 48 828 GB Eh Device 3 Optimal 9 766 GB _ Click this button to see the size capacities of your disk Connector 1 CH1 drives Disk drives or segments of disk drives that are gt E included in logical devices are shaded brown O b e d w WD Click this button to see the size capacities of your disk drives connector 1 CN relative to each other b E amp E a G E l GE If your controller is connected to an enclosure click this SANbloc S50 button not shown in the example above to see all the disk Gepe drives in an enclosure 2 2 amp amp Note Not all enclosures are supported by Adaptec Storage G E amp amp Manager Unsupported enclosures do not appear in Enclosure View Chapter 4 Exploring Adaptec Storage Manager e 49 Checking System Status from the Main Window Adaptec Stora
12. Click this choice to configure your Adaptec 31605 controller automatically w Custom configuration for controller 2 Click this choice to configure your Adaptec 31605 controller manually d Chapter 3 Building Your Storage Space e 37 4 Select a RAID level The most common RAID levels are listed first advanced RAID levels are available by clicking Advanced settings 7 Select the RAID level for this logical device C RAID 0 Striping 2 or more dries required not redundant C RAID 1 Mirroring 2 dives required redundant RAIDS Striping with parity 3 or more drives required redundant T Adwanced settings C RAID 1E Mirroring 3 or more drives required redundant C RAID SEE Striping with parity built in spare 4 or more drives required redundant gt RAID 6 Striping with dual parity 4 or more drives required redundant RAID 10 Striped mirrors even number of drives required redundant RAID 50 RAID 5 groups striped together 6 or more drives required redundant C RAID 60 RAID 6 groups striped together or more drives required redundant Simple volume A single drive segment not redundant C Spanned volume Two or more concatenated drive segments not redundant C RAID volume Two or more concatenated logical drives may be redundant Note To build a RAID Volume see page 72 See Selecting the Best RAID Level on page 137 for more information about RAID levels 5 Click Next 6 On the
13. This license does not grant you any rights to distribute or disclose such database or data 7 Limited Warranty Adaptec and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty 30 days from the date of delivery to you ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY EXCEPT FOR THE FOREGOING LIMITED WARRANTY ADAPTEC AND ITS LICENSORS MAKE NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED AS TO NON INFRINGEMENT OF THIRD PARTY RIGHTS MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 8 The entire liability of Adaptec and its licensors and your exclusive remedy for a breach of this warranty shall be e The replacement of any media not meeting the above limited warranty which is returned to Adaptec or e If Adaptec or its distributor is unable to deliver replacement media which is free from defects in materials or workmanship you may t
14. To remove a hot spare designation from a disk drive Ctrl click it Physical devices Create Global Hot Spare button Connector 0 CHO gt gi gi g amp l l l ees Available disk drives are light blue Connector 1 CH1 gt g5 g g amp Physical devices Connector 0 CHO gt BZ lt gt A global hot spare has a plus Connector 1 CN1 sign beside it o g 4B See Creating and Managing Hot Spares on page 53 for more information 9 Optional To set a smaller logical drive size or modify other settings for this logical drive click Advanced Settings then customize the settings as required See Fine tuning Logical Drives on page 64 for more information Eo i Click on 3 or more physical devices inthe panel at right RAID level fs RAIDS Hame LogicalaA Advanced settings Capacity display units Size GB 48 398 Stripe size KB 256 v Write cache Enabled write back 7 Read cache Enabled Initialize method Initialize priority Remove logical device 10 11 12 13 Chapter 3 Building Your Storage Space e 39 If you have no other available disk drives skip to Step 12 If you have available disk drives and want to create additional logical drives click Add logical device to open a new tab in the wizard Tab for second logical drive Select the RAID level for this logical device RAID O Striping 2 or more drives required not redundant C RAID 1 Mirroring 2
15. 102 changing from address 104 changing SMTP server 104 disabling 105 failed test emails 103 modifying recipient information 104 recipient addresses 101 re enabling 105 removing recipients 104 setup 101 SMTP server settings 102 test emails 103 Email Notifications log 105 Email Notifications Manager 101 disabling 105 Email Notifications log 105 opening 101 re enabling 105 test emails 103 Enclosure View 48 enclosures Actions menu 150 blinking 81 disabling alarm 89 identifying 81 monitoring 95 silencing alarm 88 status icons 49 95 testing alarm 88 viewing disk drives 48 Enterprise View 43 Direct Attached Storage branch 44 icons 45 154 Error task status 77 event alerts 107 event log 49 93 94 clearing 94 finding source of event 96 messages 96 event log operating system 108 event notifications Email Notifications log 105 event viewer finding source of event 96 events 49 Events button 94 events See monitoring Executed task status 77 Executed task status 77 expanding logical drives 68 express configuration 33 RAID levels 33 E failed disk drives multiple disk drives 124 multiple logical drives 123 RAID 0 logical drives 123 without hot spare 123 fans status icon 95 FAQs 146 feature keys 110 unlocking 110 firmware 89 Force online 125 formatting logical drives 35 Full Size Capacity View 48 G global hot spares 53 creating 38 deleting 55 glossary 157 Guest permissions 27 H hard disk ha
16. 5 ON g 43 Reyeslog Mor a serrin 48 Checking System Status Trom the Main Window sasani 49 E Aa s EAEN EI A E AEN AE E OEA O I E A E ET 49 Logging Qot of Adaptec Storage Margt ecsinasna aieiaiei 50 Unimstaline Adapiee Storage Manager airsisnssnnsiasnsaneinia a 50 Before you build your storage space familiarize yourself with the main features of Adaptec Storage Manager and learn to navigate to the information you need Chapter 4 Exploring Adaptec Storage Manager e 43 Working in Adaptec Storage Manager Adaptec Storage Manager provides multiple ways to work with its menus and windows Most menu options are available by e Selecting items from the menu bar e Clicking buttons on the tool bar Right clicking on components in the main window Only tasks and windows associated with a specific component are available on right click menus For simplicity the tasks in this User s Guide are explained mainly using menu bar options About the Actions Menu Most of the main tasks in Adaptec Storage Manager are available from the Actions menu on the menu bar Options that appear on the Actions menu vary depending on which type of component is selected in the main window For instance managed systems disk drives and hot spares each have specialized Actions menus For an overview of all Actions menu options see What options are on the Actions menu on page 149 Overview of the Main Window The main window of Adaptec Storage Manager
17. As you grow your storage space you can enhance data protection and improve performance by upgrading your Adaptec controller with extra features then manage these enhanced features with Adaptec Storage Manager Currently Adaptec offers the snapshot function as an upgrade feature which can be activated with a feature key sold separately A snapshot is a frozen image of a logical drive at a particular point in time You can copy the data on one logical drive to another logical drive by creating a snapshot For more information see page 56 For the most up to date information about available upgrade features refer to the Adaptec Web site at www adaptec com Locked features features which are unavailable without a key have a padlock icon beside them as shown in the example at right If you select a locked feature you are reminded that a key is required to unlock it G Hints and tips Clear Verity Verity with ix Expand or change logical device To purchase a feature key also known as a software license Delete logical device key contact your Adaptec Reseller or refer to the Adaptec Web site at www adaptec com Configure write cache Configure read cache Change logical device name Create snapshot 3 To unlock enhanced features with a feature key see page 110 T Unlocking the Enhanced Features To unlock enhanced features with a feature key 1 Inthe Enterprise View right click the controller you
18. Disabling the Task Manager on page 78 selecting Enable Task Scheduler during Step 2 Scheduled tasks that have missed their start times must be rescheduled if you want them to run See Modifying a Task on page 78 for instructions Scheduled tasks that did not miss their start time while the Task Manager was disabled will run as scheduled Maintaining Physical Devices In this chapter veving arse eee eeeeeneerens 8l e a A B10 E1 1 AETAT EI EA AET E E E E OA O e near 81 Working with Failed or Failing Disk Drives sesssessesseeseessessessesseessesseesseseeeseessesseeseeseesees 82 Winaem aid Erasme Dick DEVE oria 82 Sorena WE tint E E Tron Terrie re en em rrats Sven rtarayy nyto nti See nema re rin tr arene er 83 Testing and Silencing System and Enclosure Alarms sssisinscicrrsesivsrivarccarssererorresverevorniines 86 Updating the Controller BIOS and Fi a ccc ste tccescceecedecc ease epic ecce ninian 89 This chapter describes how to manage the controllers disk drives and enclosures in your storage space Chapter 8 Maintaining Physical Devices e 81 Viewing Component Properties Click on any component in the main window of Adaptec Storage Manager then Properties click the Properties button shown at right to view version numbers status model numbers and other information about that component The properties listed vary depending on which type of component you select The examples below show the Disk Drive left
19. Drive Failure on page 122 Setting a Disk Drive to Failed Before you can remove a disk drive you should set it to a failed state to protect your data Caution You may lose data or damage your disk drive if you remove a disk drive without first setting it to a failed state You can set a disk drive to a failed state if e The disk drive is not part of a logical drive or e The disk drive is part of a redundant healthy logical drive You can t set a disk drive to a failed state if doing so will take a logical drive offline To set a disk drive to a failed state 1 Inthe Physical Devices View click the disk drive 2 Inthe menu bar select Actions then click Set drive state to failed 3 Click Yes to set the drive status to failed 4 Remove and replace the disk drive 5 If the logical drive that the disk drive belongs to is failed see Recovering from a Disk Drive Failure on page 122 Initializing and Erasing Disk Drives This section describes how to use Adaptec Storage Manager to erase data and metadata including logical drive information from the disk drives in your storage space Chapter 8 Maintaining Physical Devices e 83 Initializing Disk Drives You can use Adaptec Storage Manager to initialize any disk drives that are in a Ready state if required You may want to do this to erase all existing data and metadata including all logical drive information before using the disk drive in a new logical device or as a
20. E add system add a system that will receive notifications generated by the page 96 Notification Manager E Modify system Update a system s address host name or notification level page 99 Delete system femove a system from the Notification List Page 99 Buttons in the Email Notification Manager Button Click to More on Serie E T add the email address of a user who will receive notifications page 101 generated by the Email Notification Manager amp Modify email recipient Update a recipient s email address or notification level page 104 Delete email recipient eMOve a recipient from the Email Notification List page 104 Buttons in the Task Manager Button Click to More on NS view task view the details of a scheduled task page 77 Modify task reschedule a task or change the description of the task in the Task page 78 List Delete task delete a task that is no longer required page 78 Glossary A Adaptec Storage Manager Agent Runs in the background on your system monitoring and managing event notifications tasks schedules and other on going processes in your storage space It requires no user intervention and includes no user interface available space Space on a disk drive that is not being used by a logical drive When a logical drive is deleted its space becomes available See also logical drive background consistency check A controller function that continually
21. Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log out File View Remote Actions Help Log out Agent acts b Enterprise view Save support archive Gy Direct Attached FC bou2287a a Change display group gt 1 HILG617 ad B Properties You are logged out of Adaptec Storage Manager Logging Back In To log in to Adaptec Storage Manager 1 Inthe Enterprise View click on the local system 2 Inthe menu bar select Actions then click Log in 3 Enter your user name and password then click Connect Uninstalling Adaptec Storage Manager To uninstall Adaptec Storage Manager follow the instructions for your operating system Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a Windows system use the Add or Remove Programs tool in the Control Panel All Adaptec Storage Manager components are uninstalled Uninstalling From Linux Systems To uninstall Adaptec Storage Manager from a Linux system type this command rpm erase StorMan Adaptec Storage Manager is uninstalled Uninstalling From UnixWare or OpenServer Systems To uninstall Adaptec Storage Manager from a UnixWare or OpenServer system type this command pkgrm StorMan Adaptec Storage Manager is uninstalled Chapter 4 Exploring Adaptec Storage Manager e 51 Uninstalling From Solaris Systems To uninstall Adaptec Storage Manager from a Solaris system type this
22. Nee weaernset Rig ener err ener rr Serr 40 Follow the instructions in this chapter to start Adaptec Storage Manager log in to each system in your storage space and create logical drives For more information see Understanding Logical Drives on page 60 Note Before beginning the tasks in this chapter ensure that Adaptec Storage Manager is installed on every system that will be part of your storage space Chapter 3 Building Your Storage Space e 26 Overview To build your storage space complete these steps as described in the rest of this chapter 1 Choose at least one management system see the next section 2 Start and log in to Adaptec Storage Manager on the management system see page 27 3 Start Adaptec Storage Manager or the Agent on all other systems see page 30 4 Log in to all other systems from the management system see page 31 5 Create logical drives for all systems in your storage space see page 33 Choosing a Management System You must designate at least one system as a management system a system from which you will manage the direct attached storage on all systems in your storage space The management system can be any system on your LAN that has a monitor and can run the full Adaptec Storage Manager application Local or Remote Whenever you re working in Adaptec Storage Manager the system that you re working on is the local system All other systems in your storage space are remo
23. Task Properties window Click Next to see the next event in the list Task properties Task description Buildverity logical device controller 1 logical device 0 Device 0 Task ID 1 Status Scheduled Recurring Monthly Scheduled start time Fri Derc 21 07 31 39 PM PST 2007 Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 78 Modifying a Task If your requirements change you can reschedule a task to a different date or time You can also modify the task description that appears in the Task List Creating a custom task description makes it easier to find the task in the Task List To modify a scheduled task 1 Inthe tool bar click Configure point to the system you want then click Tasks as shown on page 76 2 Inthe Task Manager select the task you want to change then click Modify task 3 In the Modify Task window make the required changes then click OK The task and Task List are updated with the new information What if a task misses its start time Tasks scheduled in Adaptec Storage Manager include an automatic 30 minute grace period following their start time to accommodate temporary interruptions For instance if there s a brief power outage a task will run once normal conditions resume if the interruption lasts no longer than 30 minutes past the scheduled start time If a task misses its start time it must be rescheduled For instructions see Modifying a Task If a recurring task miss
24. Test alarm File View Remote Actions Help G add A create Create Configure 2H Delete all logical devices Enterprise view Gy Direct Attached o Gil bou2287a a Initialize all ready drives Alarm actions b Blink all physical drives F Rescan Background consistency check gt Silence alarm Test alarm hs Disable Disable copy back mode Properties CH 1 j e 0 Ready 9 766 The alarm sounds 4 To stop the test click OK Silencing a Controller Alarm You can silence the alarm on a controller while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Disabling a Controller Alarm You can disable the alarm for a selected controller if required Chapter 8 Maintaining Physical Devices e 85 A Caution If you disable the alarm no audible signal will sound when an error occurs on the controller To disable a controller s alarm 1 Inthe Enterprise View select the controller you want 2 Inthe menu bar click Actions select Alarm Actions then click Disable shown in the figure in Step 3 on page 84 The alarm is disabled for that system Rescanning a Controller After you connect a disk drive to or remove a Ready non failed disk drive from a controller Adaptec Storage Manager may not recognize the change until it rescans the controller To rescan a contro
25. a Logical Drive You can combine disk drives of different sizes in the same logical drive If the logical drive includes redundancy however the size of each segment can be no larger than the size of the smallest disk drive See Selecting the Best RAID Level on page 137 for more information about redundancy Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives To create a logical drive with disk drives of different sizes follow the instructions in Building Your Storage Space on page 25 When the logical drive is created it appears similar to the example in the next figure where a RAID 5 logical drive includes two disk drives of one size and two of another the disk drive icons indicate that the two larger disk drives still have available space Physical devices Logical devices 4 Controller 2 T Connector 0 CHO Re Logical devices 1 rio Device 0 Hot spare 19 531 GB E AE Device 1 Optimal 19 531 GB Disk drive icons show gt Device 2 Optimal 49 928 GB space still available Pat gt Device 3 Optimal 48 828 GB The Full Size Capacity View of the same RAID 5 logical drive shows that the larger disk drives still have available space free segments indicated in light blue that is not part of a logical drive It also shows th
26. also tasks Secure erase 83 segments 60 138 silencing alarm controller level 84 enclosure level 88 system level 86 size limitations for logical drives 39 size of logical drives 61 SMTP server 104 snapshots Index e 168 creating with backup 58 creating without backup 57 deleting 58 limitations 56 snapshot backup 56 snapshot nobackup 56 snapshots 58 snapshots 56 SNMP support Linux 107 Windows 106 software license keys 110 software upgrades 110 Solaris controller support 17 installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 29 starting the Agent 31 spares See hot spares standard unit of measure 112 starting Adaptec Storage Manager Linux 29 OpenServer 29 Solaris 29 UnixWare 29 startup port number 32 status components 81 disk drives 45 46 display group systems 118 enclosures 49 154 event log 49 logical drive properties 81 task events 77 tasks 77 View buttons 48 status icons enclosure status icons 95 main window 94 Task Manager 77 status See monitoring storage space 11 examples 15 stripe size 65 striping 139 support archive file 126 support customer 3 system groups See display groups system requirements 17 systems Actions menu 149 enabling alarm 88 local systems 26 properties 81 remote systems 26 testing alarm 86 T Task Event Viewer 77 Task List 77 Task Manager Actions menu 152 buttons 156 deleting tasks 78 disabling 78 missed start times 78 modifying tasks 78 monitorin
27. configuration and status information archive file to help diagnose a problem with your system To create the archive file 1 Inthe Enterprise View click the local or remote system on which the problem is occurring 2 Inthe menu bar select Actions then click Save support archive 3 Enter a name for the archive file or accept the default name then click Save Chapter 11 Solving Problems e 127 Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in Adaptec Storage Manager Warning Messages Warning Warning Message Text ArrayCritical Ready disk drives are still available HotSpareTooSmall The hot spare is too small to protect the specified array HotSpareWontWork At least one logical drive is not protected by the specified hot spare InitLD Hot spare is too small for use by at least one array NoService The specified logical drive was not initialized SyncLD Could not contact Adaptec Storage Manager Agent Adaptec Storage Manager may not function correctly Please start the Agent Error Messages Error Error Message Text AbortTask Could not stop the specified currently running task AccessControl Could not write the logical drive access control list AddToDiskSet Could not add drives to the specified diskset AgentRemoved Could not remove the specified Agent ArraylnUse Could not delete the specified array One or more initiators are logged into a logical
28. dives required redundant RAID 5 Striping with parity 3 or more drives required redundant b Advanced settings Repeat Steps 4 to 10 for each logical drive that you want to create on the controller Click Next then review the logical drive settings This example shows two logical drives with RAID 5 are ready to be created Configuration summary gt Click Apph to save your configuration changes Logical device Initialization 48 398 GB 19 363 GB lt tc aom concen new To make changes click Back Note Some operating systems have size limitations for logical drives Before continuing verify that the size of the logical drive is appropriate for your operating system For more information refer to your operating system documentation Click Apply then click Yes Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View The configuration is saved on the Adaptec controller and on the physical drives Logical devices fl e ne Logical devices 3 gt 2 9 A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created Chapter 3 Building Your Storage Space e 40 14 Repeat Steps 1 to 13 for each controller in your storage space as required 15 Partition and format your logical drives See page 35 for more information 16 When you ve finish
29. drive s ArraysInUse BreakRemoteMirror CalibrateBatteryController ChangeArrayIName ChangeBlOSMode ChangeDiskSetName ChangeLogicalLun contained within this array Could not delete all of the specified arrays One or more initiators are logged into a logical drive s contained within this array Could not break the specified remote mirror facet Could not recalibrate the specified battery Could not change the name of the specified array Could not change the BIOS compatibility mapping Could not change the name of diskset Could not change the LUN of the specified logical drive Chapter 11 Solving Problems e 128 Error Error Message Text ChangeLogicalName ChangeNtpServer ChangeTimeDate ChgAlarm ChgDataScrubRate ChgRebuildRate ChgsCsIxferSpeed ChgStripeSize ChgTaskPriority ClearAdapterLogsFail ClearEnclosureLogsFail ClearHardDrive Comm Failure Comm Failure ControllerRescan ControllerRestart ControllerShutDown CreateDiskSet CreateLDError CreateSimpleVolume DataScrub DDDAdInternal DDDDeviceNotFound DDDDeviceNotReady DDDDriveAddedToSystem DDDDriveNotBelong1 DDDDriveNotBelong2 DDDDriveNotFound DDDDriveNotPartOfCluster Could not change the name of the specified logical drive Could not update the specified NTP server Could not change the date and time Could not change the alarm setting Could not change the background consistency check rate Could not change the rebuild rate Could not change the SCSI transfer spe
30. from one display group to another 1 Inthe Enterprise View right click the system you want to move 2 Select Change display group then click the name of the display group you want The system moves to its new display group Chapter 10 Updating and Customizing Adaptec Storage Manager e 119 Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names To rename a display group 1 Inthe Enterprise View right click on the display group then click Rename display group 2 Enter anew name for the display group then click OK The Enterprise View shows the new name of the display group Removing a System from a Display Group To remove a system from a display group 1 Inthe Enterprise View right click the system you want to remove 2 Select Change display group then click None The system is removed from the display group Note Systems that are not part of display groups are listed at the top of the Enterprise View above any display groups Deleting a Display Group If required you can delete a display group When you delete the display group the systems that belonged to it are listed at the top of the Enterprise View above any remaining display groups To delete a display group 1 Inthe Enterprise View right click on the display group 2 Click Delete display group The display group is deleted and the systems that belonged to it are no longer grou
31. gt Enable Clear logs on all controllers Change display group b l Properties The alarm is disabled for that system ec com Loc Save support archive Controller 1 Controll Wi Contro RAID controller o F HIL6617 ad To enable an alarm repeat Steps 1 and 2 selecting the alarm action Enable Working with Enclosure Alarms This section describes how to work with the alarms of the enclosures in your storage space Testing an Enclosure Alarm If an enclosure has an alarm follow these instructions to ensure that the alarm is working 1 2 5 Ensure that the speakers on your local system aren t muted In the Enterprise View select the controller that s connected to the enclosure you want In the Physical Devices View right click the enclosure icon shown at right of the enclosure that you want Select Alarm actions then click Test alarm The alarm sounds To stop the test click OK Silencing an Enclosure Alarm You can silence the alarm on an enclosure while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Chapter 8 Maintaining Physical Devices e 89 Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure if required A Caution If you disable the alarm no audible signal will sound when an error occurs on the enclosure To disable an enclosure s alarm 1 Inthe
32. has three main panels left right and bottom in addition to the other features shown in this figure The left panel always shows the Enterprise View the bottom panel always shows the event log Different information or views appear in the right panel depending on which component is selected in the Enterprise View In this example a controller is selected in the Enterprise View and the right panel displays the Physical Devices and Logical Devices Views Enterprise Physical Devices Logical Devices View View View E Adaptec Storage Manager Menu Bar e E Properties Events Configure Tool Bar e Enterprise view Physical devices Logical devices GA Direct Attached Storage Controller 1 Adaptec 3805 On Direct F A localhost Local system Controller 1 Adaptec 3805 Connector 0 CNO JQ Logical devices 3 Attached Wa Controller 2 Adaptec 31605 a D gd EA D A D Storage branch Connector 1 CN1 gt amp amp amp a Time Source Description 02 40 26 PM PST localhost Deleted logical device controller 2 logical device 1 Device lt Event Lo 02 34 37 PM PST localhost Build Verify complete controller 2 logical device 1 Device 1 g 02 33 41 PM PST localhost BuildingVerifying controller 2 logical device 1 Device 1 Chapter 4 Exploring Adaptec Storage Manager e 44 Resize the panels and scroll horizontally or vertically as required to view more or less information The Enterprise View
33. hot spare A Caution Do not initialize a disk drive that is part of a logical drive Initializing a disk drive that s part of a logical drive may make the logical drive unusable Back up all data from your disk drive before you initialize it To initialize a single disk drive 1 Inthe Physical Devices view click the disk drive you want to initialize 2 Inthe menu bar select Actions then click Initialize 3 Click Yes to initialize the disk drive The initialization begins To initialize all ready disk drives on a controller 1 Inthe Enterprise View click the controller whose disk drives you want to initialize 2 Inthe menu bar select Actions then click Initialize all ready drives 3 Click Yes to initialize the disk drives The initialization begins Clearing Disk Drives You can use Adaptec Storage Manager to erase all existing data on any disk drives that are in the Ready state if required You can clear the drive or clear the drive securely to completely destroy any data on the disk Secure erase amounts to electronic data shredding To clear a disk drive 1 Inthe Physical Devices view click the disk drive you want to clear 2 Inthe menu bar select Actions then click Clear 3 Click Yes to clear the disk drive To securely erase a disk drive 1 Inthe Physical Devices view click the disk drive you want to clear 2 Inthe menu bar select Actions then click Secure erase 3 Click Yes to securely erase the disk drive
34. logical drive is initialized as quickly as possible Changing the Initialize Method The Initialize Method setting determines how a logical drive is initialized prepared for reading and writing and how long initialization will take The settings are presented in order of slowest to fastest method e Build slowest For RAID 1 logical drives data is copied from the primary drive to the mirror drive for RAID 5 logical drives parity is computed and written Build is the default setting for most logical drives see Quick method below Adaptec Storage Manager performs build initializations in the background you can use the logical drive immediately e Clear Every block in the logical drive is overwritten removing all existing data You can t use the logical drive until the initialization is complete e Quick fastest The logical drive is made available immediately Quick is the default setting for RAID 1 RAID 1EE and RAID 10 logical drives Verifying Logical Drives To ensure that there are no data problems on your logical drives it is important to verify them When you verify a logical drive Adaptec Storage Manager checks it for inconsistent or bad data and then fixes any problems You can also choose to verify a logical drive without fixing it Logical drives without redundancy for instance RAID 0 logical drives do not need to be verified In Adaptec Storage Manager logical drive verification can occur in differen
35. see Scheduling a Task on page 75 Chapter 6 Modifying Your Direct Attached Storage e 65 Changing the Stripe Size The stripe size is the amount of data in KB written to one partition before the controller moves to the next partition in a logical drive Stripe size options vary depending on your controller Normally the default stripe size provides the best performance For RAID 6 and RAID 60 logical drives the more disk drives there are in the logical drive the fewer the stripe size options Changing the Write Cache Setting The write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system e Disabled write through The controller sends or writes the data to a disk drive then sends confirmation to the operating system that the data was received Use this setting when performance is less important than data protection Enabled write back The controller sends confirmation to the operating system that the data was received then writes the data to a disk drive Use this setting when performance is more important than data protection and you aren t using a battery backup cache Enabled is the default setting Note RAID 10 50 and 60 only All logical drives within a RAID 10 50 60 logical drive must have the same write cache setting either all write through or all write back To quickly change the write cache setting 1 Click the logical drive yo
36. settings Notifications Email Notifications 5 Tasks Agent system port Agent system base port number 34 571 Agent system notifications Save events to O85 log Error Warning sw Broadcast events to loca Loco F Saund alarm Alarm interval Seconds Auto discove Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number 34 570 Auto discovery heartbeat interval tin seconds 360 SLFP Directory Agent IP address foptional Refresh from agent Note You can access other utilities in this window such as the Task Manager see Scheduling Recurring or Resource Intensive Jobs on page 74 by clicking their tabs 3 Edit the alarm settings as required Note You can disable an alarm in this window by deselecting Sound alarm Alternatively follow the instructions in Disabling a System s Alarm on page 88 The changes take effect immediately Chapter 8 Maintaining Physical Devices e 88 Disabling a System s Alarm You can disable the alarm for a selected system if required Caution When the alarm is disabled no audible signal sounds when a Warning or Error level event occurs on the system In the Enterprise View select the system you want In the menu bar click Actions select Agent Actions select Alarm Actions then click Disable File View Remote Actions Help Logout ig SA configure Heip Save printable configuration Alarm ations
37. settings Capacity display units GB Y Size GB 19 367 Stripe size AB 256 Y Write cache Enabled write back Read cache Enabled Y Initialize method Initialize priority Skip initialization fal 5 Click Yes to confirm that you do not want to initialize the logical drive 6 Click Apply then click Yes Adaptec Storage Manager begins building the logical drive 7 Check the logical drive for data and file system integrity If you still cannot access the data initialize the physical drives to erase the metadata then rebuild the logical drive again without initialization selecting the disk drives in a different order in Step 3 You may need to try several different stripe orders before you can recover the data Note In the Properties panel uninitialized logical drives have the status created without initialization Chapter 11 Solving Problems e 125 Forcing a Logical Drive with Multiple Drive Failures Back Online If multiple disk drives fail in the same logical drive you may be able to recover the data by forcing the logical drive back online For instance if two drives fail in a RAID 5 forcing it online may allow you to access the data depending on which disk drives failed Caution This procedure is not guaranteed to successfully recover your logical drive The preferred and surest way to recover your data is to restore the failed logical drive from backup Before using this procedure check all conn
38. single physical disk drive becomes a simple volume which does not offer redundancy Note To create a logical drive with any other RAID level you must use the custom method as described on page 36 See Selecting the Best RAID Level on page 137 for more information about RAID levels By default logical drive size is set by Adaptec Storage Manager and automatically maximizes the capacity of the disk drives However you can choose to specify a size for a logical drive if required To build your storage space with the express method 1 Inthe Enterprise View select the system you want then select the controller you want 2 On the toolbar click Create File Wiew Actions Help fil oad A Create Properties Enterprise view Direct Attached Storage 7 ia localhost Local system Controller 1 Adaptec 3805 i Controller 2 Adaptec 31605 Chapter 3 Building Your Storage Space e 34 3 When the wizard opens ensure that Express configuration is selected then click Next The Configuration wizard guides you through the configuration of your controller There are 8 physical drives available for configuration Click Express or Custom then click Next YA Select a path through the configuration wizard w Express configuration for controller 4 Click this choice to configure your Adaptec 3605 controller automatically gt Custom configuration for controller 1 Click this choice to configure your Adaptec 3805 control
39. task is scheduled to be completed at a future date and time e Executed tThe task has been completed successfully e Executed A recurring task has been completed once and will be repeated at the scheduled time e Error tThe task has not been completed successfully For more information about an error double click the task in the Task List to open the Task Properties window In the menu bar click View task for additional detail about any task in the Task List Checking Past Tasks and Events in the Event Log The Event Log displays detailed information about the Task Manager itself such as when scheduled events were modified deleted or completed successfully By default task events are listed in the order they occurred with the most recent event first To make it easier to find a specific event click on the column heads to sort task events You can also reorganize the columns by clicking and dragging the column heads The Event Log uses icons to show the status of past tasks Icon Status Explanation and Solution Information The task or event completed successfully No action required A Warning The task missed its start time Reschedule the task to clear the error as described in Modifying a Task on page 78 Error The task failed Delete the task to clear the error Schedule the task again as described in Scheduling a Task on page 75 Double click on an event to see basic information about the event in the
40. using disk drives connected to the same controller e Must have the same RAID level assigned e Must not be striped together May have equal or different capacities To build a RAID Volume 1 Create two or more logical drives that meet the requirements listed at the beginning of this section and wait for them to build and initialize For instructions see Express Configuration The Easy Way on page 33 or Custom Configuration Advanced on page 36 This example shows two RAID 5 logical drives which can be used to build a RAID volume Physical devices Logical devices PA Connector 0 CHO Re Logical devices 3 gt 2 amp gt Pe Connector 1 CH1 gt m Gh Ge Gi 2 On the toolbar click Create 3 When the configuration wizard opens select Custom configuration then click Next 4 Click Advanced settings select RAID Volume then click Next 5 In the Logical Devices panel select the logical drives you want to use in the RAID Volume Chapter 6 Modifying Your Direct Attached Storage e 13 Adaptec Storage Manager prompts you to select the correct number of logical drives Number of disk drives required Logical devices 34 Logical devices 4 gt RUS Glick on two or more logical devices with matching RAID levels in the panel at right RAID level fe RAID volume Name Device 3 Advanced settings Remove logical device 6 Modify the Advanced Settings if required See Fine tuning Logica
41. with different credentials Changing Auto Discovery Settings Auto discovery in Adaptec Storage Manager is enabled by default The auto discovery task runs in the background each time Adaptec Storage Manager is started You can disable auto discovery if desired and configure the auto discovery settings described below To change auto discovery settings on a system 1 Inthe Enterprise View select the local system 2 Inthe tool bar click Configure point to the system then click General Settings I Configure EA Help bouz2287a adaptec com Local system i General settings i m Notifications Aana ae Email Notifications nnector 0 CHO Tasks outs outs outs ots Bln Loreal Aiea r Chapter 10 Updating and Customizing Adaptec Storage Manager e 116 The Adaptec Storage Manager Agent General Settings window opens for the system you selected The auto discovery settings appear at the bottom General settings Notifications Email Notifications 5 Tasks Agent system port Agent system base port number 34 571 Agent system notifications Save events to O08 log Error Warning Broadcast events to logged in users Sound alarm Alarm interval Seconds aog Auto discovery Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number 24 570 Auto discovery heartbeat interval fin seconds 360 SLF Directory Agent IF address foptional Refresh from agent 3 To ena
42. you monitor temperature fan and power module status See page 95 e Notifications You can set Adaptec Storage Manager to broadcast status notifications in your choice of format to help you monitor these activities on local and remote systems see pages 96 107 e Progress of scheduled tasks such as logical drive verifications e Changes in the status of the physical components of your storage space such as disk drives e Changes to the local system such as the expansion of a logical drive expansion or the creation of a hot spare e Properties Button You can check the status of any component in your storage space by using the Properties button See Viewing Component Properties on page 81 e Audible Alarm A series of beeps sounds whenever a serious event occurs on your storage space See Maintaining Physical Devices on page 80 Checking Status from the Main Window From your local system you can see status information and messages about the activity or events occurring in your storage space by looking at the event log and status icons in the main window of Adaptec Storage Manager You can also view all events for a system in its operating system event log see page 108 You can also monitor any enclosure with an enclosure management device from the main window Viewing Activity and Status in the Event Log The event log lists activity occurring in your storage space with the most recent event listed at the top Statu
43. your business On the first server segments of space from each disk drive have been used to build two RAID 5 logical drives A second server connected to two 12 disk drive enclosures has been added The additional storage space has been used to create two RAID 50 logical drives The Administrator of this storage space can create and modify logical drives and monitor both controllers disk drives and enclosures from a single system called the local system see page 26 Accounting and Payroll Data System running Adaptec Storage Manager Res aana gt gt ee See Sex A EE ee S gt gt gt gt SSNS ere Se ES No SSS LM f Server with RAID Network controller and disk drives SAN Connection Personnel Data Server with RAID RAID controller running 50 Adaptec Storage Manager Agent Storage enclosures with Customer Data disk drives installed Chapter 1 Introduction to Adaptec Storage Manager e 16 Continuing to Grow Your Storage Space As your needs change Adaptec Storage Manager will help you grow your storage space to include multiple controllers storage enclosures and disk drives in multiple locations In this example multiple systems servers disk drives and enclosures have been added to the storage space The Administrator can create and modify logical drives and monitor all the controllers enclosures and disk drives in the storage space from the local system see page 26 RAID 50
44. 11 5200r 10 01 35 AM FST HILG61 r adaptec cam Adaptec Storage Manager started an TCP IP port number 34 g PE a oe BEF ooo a co m T i Fa or TH Chapter 9 Monitoring Status and Activity e 99 If the test fails a Ensure that the receiving system is powered on and running Adaptec Storage Manager b Open the receiving system s System Properties window see Step 4 on page 99 and double check the TCP IP address and port number c Try sending the test event again Modifying a System s Information or Remove a System Follow the instructions in this section to specify a notification level for a system or change the TCP IP information or host name of a system Note Does this system receive notifications from more than one system Ensure you enter the updated information on all affected systems To modify system information 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 Select the system you want to modify 4 Inthe System Properties window enter the new information or select a new notification level in the Event Type drop down menu then click OK System properties Host name lbou2287a adaptec corn TCPIP address I 0 20 100 151 ie Ea part 34 671 Event type Error Warning Error Warning Informational In the tool bar click Delete system then click Yes to confirm the deletion
45. 3 Overview Gr ne Mim Window nscinncnenmanmaeanuaeuennuanaan 43 Revealing More Device mionna holi sirinin 48 Checking System Status from the Main Window s essssssesesessssssesssessesssesssesses 49 eho E AAAA 49 Logging Out of Adaptec Storage Manap iescesssnnsncnenn e 50 Uninstalling Adaptec Storage Manager ssseesseesssesesessressesssessressesseessessressesses 50 Protecting Your Data Creatine and Manarime Hol Spare essiri iniia A 53 D A e 1 TEIE EE AE E AEE E E EEEE 56 Eoo A E a A E A 58 Modifying Your Direct Attached Storage Eest e aa E seme eetene nth te teinne itt tnen tnnen tn etn ayeesnpe tease tele teem eee 60 Lecane i Logical DTIC isisisassssn innis aRt 6l Coa LO D 21 eueeeeer erent etre erirentrer ctr arce rere eee rererer eere ere teerre rent neice 64 r O e tte nnn eueaededacoueunenean 66 lncreasing the Capacity ol a Logical Oe sarterieminrnirrirnrindorsnenimennnncenas 68 Changing The RAID Level oF a Logical DVG ecneitit iriti 71 Debie a LOSE E 71 Pa A EP Lian ogee meee E ey eee mente reer errr err N T Scheduling Recurring or Resource Intensive Jobs O a E AAA 75 penae ie Toko nner e Tier Rte nt ar re NTiner nae nr 76 oF een cela po aie E 5 een enn eet E EEE 77 BiG ye Te a T a ENNAN 78 B A E A AA E A T E E A A a knrn etree 78 Din pine ihe Tok NAAS rE O 78 Maintaining Physical Devices yieviie Conponi TOPe conn ere eee rere ore heer ee rr ratte ee men aaka 81 jalhiel a tatsgG ieinn oco a0 EET E Tere r
46. 62 To create a logical drive using available segments of disk drives see page 63 To stop the creation of a new logical drive see page 63 To change the priority of a new logical drive s creation see page 63 Creating a Logical Drive of a Specified Size As described in Step 7 on page 37 Adaptec Storage Manager automatically sets the size of a new logical drive to maximize the capacity of the disk drives that it comprises However you can choose to set the size for a new logical drive You may want to do this to maximize your available disk drive space or allocate available space to more than one logical drive To set the size of a logical drive 1 2 Complete Steps 1 through 7 in Custom Configuration Advanced on page 36 Click Advanced Settings The maximum size of the logical drive appears in the Size GB box Enter the new size for the logical drive The size you enter must be less than or equal to the maximum size Click Next Review the logical drive settings click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives If the disk drives you used to create this logical drive have available space left over you can use them to create a new logical drive see page 63 or to expand an existing logical drive see page 68 Chapter 6 Modifying Your Direct Attached Storage e 62 Including Different sized Disk Drives in
47. B 250 MB v Appears to Operating Appears to Operating System as one System as one 250 MB disk drive 500 MB disk drive Disk drive space that has been assigned to a logical drive is called a segment A segment can include all or just a portion of a disk drive s space A disk drive with one segment is part of one logical drive a disk drive with two segments is part of two logical drives and so on A segment can be part of only one logical drive When a logical drive is deleted the segments that comprised it revert to available space or free segments A logical drive can include redundancy depending on the RAID level assigned to it See Selecting the Best RAID Level on page 137 for more information Once a logical drive has been created you can change its RAID level or increase its capacity to meet changing requirements You can also protect your logical drives by assigning one or more hot spares to them See page 53 for more information Chapter 6 Modifying Your Direct Attached Storage e 61 Creating and Modifying Logical Drives For basic instructions for creating logical drives see Building Your Storage Space on page 25 This section describes three additional scenarios for creating logical drives and provides instructions for modifying a logical drive as it s being created To create a new logical drive of a specified size see the following section To create a logical drive from different sized disk drives see page
48. DDSCSI2 Failed drive SCSI error DDDSCSI3 Failed drive SCSI error DDDSCSIBusParity Failed drive SCSI bus parity error DDDSCSIBusTest Failed drive SCSI bus test error DDDSCSIChanNotOperational Failed drive SCSI channel is not operational DDDSCSIErrUnknown Failed drive Unknown SCSI error DDDUnknownDriveFound Failed drive Unknown disk drive on controller DDDUnknownDrivelnCluster Failed drive Unknown disk drive in cluster DDDUnknownSASError Failed drive Unknown SAS error DDDUserAcceptedInitChange Failed drive User accepted DDDUserMarked Failed drive User marked failed DDDUserMarkedFailed Failed drive User marked failed DeleteArray Could not delete the specified array DeleteArrays Could not delete all of the specified arrays DeleteDiskSet Could not delete the diskset DeleteHArray Could not delete the specified spanned array DeleteLogDrive Could not delete the specified logical drive DisCopyBackMode Could not disable copy back mode DisReadCache Could not disable read cache DisUnattendedMode Could not disable unattended mode DisWriteCache Could not disable write cache EnclosureRestart Could not restart the specified enclosure EnclosureShutDown Could not shut down the specified enclosure Chapter 11 Solving Problems e 130 Error Error Message Text EnCopyBackMode Could not enable copy back mode EnReadCache Could not enable read cache EnUnattendedMode Could not enable unattended mode EnWriteCache Could not enab
49. Display options Display options System tree orientation Direct Attached Storage first System tree sorting Alphabetical Capacity display units Auto select Help browser EXPLORE Exe 3 Change the System tree sorting or System tree orientation setting as required then click OK Note The local system always appears first when you sort objects alphabetically The changes are applied immediately Chapter 10 Updating and Customizing Adaptec Storage Manager e 112 Setting the Standard Unit of Measure You can set Adaptec Storage Manager to show disk drive capacity in measures of megabytes MB gigabytes GB or terabytes TB You can choose the Auto select setting to allow Adaptec Storage Manager to show the most appropriate unit of measure based on disk drive size This option allows different disk drives to be shown in different units of measure By default disk drives are shown in GB To change the standard unit of measure 1 Inthe menu bar of the main window select File then click Preferences 2 Click the Display options tab 3 Inthe Capacity display units drop down menu select the option you want User preferences Alarm settings Display options Display options System tree orientation Direct Attached Storage first System tree sorting Alphabetical m Capacity display units Auto select Help browser o oox cancer ety 4 Click OK The change is applied immediately Changing the Main Windo
50. Drive 4 400 GB Disk Drives in Logical Drive Disk Drive 1 Disk Drive2 2 P 449 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Unused Space 150 GB P 4 500 ae RAID 5EE Logical Drive Unused Space 150 GB 500 GB plus Parity and Spare Appendix B Selecting the Best RAID Level e 144 RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives and stripes stored data and parity data across all disk drives in both RAID 5 logical drives For more information see RAID 5 Logical Drives on page 142 The parity data provides data protection and striping improves performance RAID 50 logical drives also provide high data transfer speeds Drive segment size is limited to the size of the smallest disk drive in the logical drive For example three 250 GB disk drives and three 400 GB disk drives comprise two equal sized RAID 5 logical drives with 500 GB of stored data and 250 GB of parity data The RAID 50 logical drive can therefore contain 1000 GB 2 x 500 GB of stored data and 500 GB of parity data RAID 50 Logical Drive 1000 GB plus Parity iy 5 Each RAID 5 Logical Drive has 5 500 GB Data Storage 250 GB Parity Data CE 150 GB Drive 1 Drive 2 Drive 3 250 GB 250 GB 250 GB Drive 4 Drive 5 Drive 6 400 GB 400 GB 400 GB In this example P represents the distributed parity data Appe
51. ENE a Connector 0 CHO i 9 a device o a Create a global hotspare drive hotspare drive gt 2 2 amp a a Aaa A plus sign appears beside the selected disk drive indicating that it s designated as a hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 54 for help solving the problem A plus sign also appears beside each existing logical drive Any other logical drives created on the controller will automatically be protected by that global hot spare Chapter 5 Protecting Your Data e 54 Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare Note You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated or pool hot spare 1 Inthe Enterprise View click the controller on which you want a dedicated hot spare 2 Inthe Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations on page 53 for help selecting a disk drive 3 Inthe menu bar select Actions then click Create dedicated hot spare drive for then click the name of the logical drive in this example Device 1 File View Remote Actions Help Create simple volume pF Hele Create dedicated hot spare drive for H Logical fi oad A Create
52. Enterprise View select the controller that s connected to the enclosure you want 2 Inthe Physical Devices View right click the enclosure icon shown at right of the enclosure that you want 3 Select Alarm actions then click Disable The alarm is disabled for that system Updating the Controller BIOS and Firmware Note This task is recommended for advanced users only Adaptec Storage Manager provides a wizard to help you update the BIOS and firmware for the controllers in your storage space The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems You can update one type of controller at a time Before You Begin Before you begin download the latest firmware images from the Adaptec Web site at www adaptec com Image files typically come in sets of two or more and have a ufi file extension Updating the Controller BIOS and Firmware To update the controller firmware 1 Inthe Enterprise View right click Direct attached storage then click Update controller images Enterprise view Fr Direct Attache ipea Gil bou2287a 2 T Add managed system Control Remove managed systems Wi Control Update controller images h i Control o F HILG617 a Properties The ROM Update wizard opens 2 Click Next Chapter 8 Maintaining Physical Devices e 90 3 Click Add to browse to the firmware image files you downloaded select the files then click Open Ed Open f
53. I AE EE AEA A OET 145 PACIT 0 i L E iiaii 145 When you create logical drives in Adaptec Storage Manager you can assign a RAID level to protect your data Each RAID level offers a unique combination of performance and redundancy RAID levels also vary by the number of disk drives they support This chapter provides a comparison of all the RAID levels supported by Adaptec Storage Manager and provides a basic overview of each to help you select the best level of protection for your storage system Appendix B Selecting the Best RAID Level e 138 Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space based on the number of available disk drives and your requirements for performance and reliability Read Write Built in Hot Minimum RAID Level Redundancy Disk Drive Usage Performance Performance Spare Disk Drives RAID O No 100 kkk No RAID 1 Yes 50 e No 2 RAID 1E Yes 50 No 3 RAID 10 Yes 50 No 4 RAID 5 Yes 67 94 No 3 RAID 5EE Yes 50 88 KKE Yes 4 RAID 50 Yes 67 94 EEX No 6 RAID 6 Yes 50 88 No 4 RAID 6O Yes 50 88 No 8 Spanned Volume No 100 X k k k k No 2 RAID Volume No 50 100 k k k TEF No 4 Disk drive usage read performance and write performance depend on the number of drives in the logical drive In general the more drives the better the performance More information about e
54. Login window Chapter 3 Building Your Storage Space e 28 Starting and Logging In Note You need root privileges to run Adaptec Storage Manager To start Adaptec Storage Manager and log in on the local system follow the instructions for your operating system For Windows see the following section For Linux see page 29 For UnixWare or OpenServer see page 29 For Solaris see page 29 Windows 1 From the Start menu select Programs gt Adaptec Storage Manager gt Adaptec Storage Manager The main window opens In the Enterprise View expand Direct Attached Storage then select the local system File View Remote Actions Help fit Add Create Silence E Properties f Enterprise view Fre Direct Attached Storage bou 28 fa adaptec com Local system File View Remote Actions Help flit aad Create Silence S Properties F Enterprise view i ia Direct Attached Storage The Log In window opens ADAPTEC STORAGE MANAGER User name inataliew Password o ck Cancel fo fag In with guest onvileges Enter your LAN user name and password then click Connect See Understanding Permission Levels on page 27 for more information If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration Continue with Starting Adaptec Storage Manager on R
55. PHP address em Last event sent bou2 8 a adaptec com 10 70 100 100 34571 112992007 0209 35 Phd Source Notification event description T i 2er Os 04 1513 PM PST Notification Manager started with notifications Enabled Note You can access other features in this window such as the Task Manager see Scheduling Recurring or Resource Intensive Jobs on page 74 by clicking their tabs 4 Inthe tool bar click Add system The Add System window opens 5 Enter the host name or TCP IP address of another system in your storage space that will receive event notifications generated by the local system If you are not using the default port number 34571 enter the TCP IP port Then click Add Add system Host name or TCPHAP address ho 20 10 200 TCPIIP port 34 671 Repeat this step to add other systems to Notifications Manager Chapter 9 Monitoring Status and Activity e 98 6 When youre done click Cancel to close the Add System window The systems you added appear in the Notifications Manager General settings Notifications Email Notifications Host name TOPHAP address Last event sent bouz28 ra adaptec com 10 20 171 200 34571 112900 02 19 56 PM 10 20 10 200 10 20 10 200 4571 11129200F 02 21 21 PM 10 20 10 201 10 20 10 201 34571 11292007 02 21 33 Fh 7 Close the Notifications Manager when youre done 8 Repeat the steps in this section for each system you want to monitor with logged notification
56. RAID Level on page 137 for more information Changing the RAID level normally requires one or more disk drives to be added to or removed from the logical drive Adaptec Storage Manager won t allow you to continue unless you have the right number of disk drives available To change the RAID level of a logical drive 1 Inthe Enterprise View click the controller associated with the logical drive 2 Inthe Logical Devices View click the logical drive 3 Inthe menu bar select Actions then click Expand or change logical device see page 69 A wizard opens to help you change the RAID level 4 Select anew RAID level then click Next Only valid options are offered 5 In the Logical Devices panel select the disk drives you want to use in the modified logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Adaptec Storage Manager prompts you to select the correct number of disk drives If you want to remove a specific disk drive and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove An X indicates that the selected disk drive will be removed from the logical drive See the figure on page 70 for an example 6 Modify the Advanced Settings if required See Fine tuning Log
57. Wa Email Notification Manager started with messages E If you haven t previously set up email notifications the SMTP Server Settings window also opens as shown in the next Step If email notifications are already set up the SMTP Server Settings window doesn t open Skip to Step 5 Enter the address of your SMTP server and the From address to appear in email notifications If an email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively monitored SMTP server settings SMTF server address I 0 20 100 151 From email address Imwestcati adaptec com Click Add to save the settings In the Email Notifications Manager tool bar click Add email recipient The Add Email Recipient window opens Enter the recipient s email address select the level of events for which the recipient will receive an email then click Add For more information on event levels see page 94 Add email recipient Recipient name Jasmine Email address jasminew adaptec com me rowing Repeat this Step to add other systems to the Email Notifications Manager Chapter 9 Monitoring Status and Activity e 103 7 When youre done click Cancel to close the Add Email Recipient window The email recipients you added appear in the Email Notifications Manager File View Actions Help k Add email recipient Delete email recipient Modify email recipient D Help
58. about Adaptec s support options call 1 408 957 2550 24 hours per day 7 days per week To speak with a Technical Support Specialist call 1 408 934 7274 or 1 321 207 2000 For support via e mail submit your question at ask adaptec com You can order Adaptec products including accessories and cables by calling 1 408 957 7274 Or you can order cables online at www adaptec com en US products cables Europe Visit our Web site at www adaptec europe com German Call 49 89 43 66 55 22 For support via e mail submit your question at ask de adaptec com French Call 49 89 43 66 55 33 For support via e mail submit your question at ask fr adaptec com English Call 49 89 43 66 55 44 For support via e mail submit your question at ask adaptec com You can order Adaptec cables online at www adaptec com en US products cables Japan e Visit our Web site at www adaptec co jp Call 81 0044 2213 2601 Software License Agreement PLEASE READ CAREFULLY THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF ADAPTEC INC AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE AS SET FORTH DURING THE INSTALLATION PROCESS IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND In return for acquiring a licens
59. ach RAID level is available beginning on page 139 Understanding Drive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive A disk drive can include both RAID segments segments that are part of a logical drive and available segments Fach segment can be part of only one logical drive at a time If a disk drive is not part of any logical drive the entire disk is an available segment Appendix B Selecting the Best RAID Level e 139 Non redundant Logical Drives RAID 0 A logical drive with RAID 0 includes two or more disk drives and provides data striping where data is distributed evenly across the disk drives in equal sized sections However RAID 0 arrays do not maintain redundant data so they offer no data protection Compared to an equal sized group of independent disks a RAID 0 array provides improved I O performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create a RAID 0 drive segment of 250 GB for a total of 1000 GB for the volume as shown in this figure Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk Drive 4 400 GB Disk Drives in Logical Drive Disk Drive 1 Disk Drive2 2 6 998 Disk Drive 3 Disk Drive 4 Drive Segment Size Smallest Disk Drive Llane 4 8 1000 u RAID O Logica
60. ager has a wizard to help you create or configure logical drives and offers two configuration methods to choose from depending on your needs e Express configuration basic Automatically creates logical drives by grouping together same sized physical drives and assigns RAID levels based on the number of physical disk drives in the logical drive Use the express method when you want to use all available disk drives in the most efficient manner For instructions see page 33 e Custom configuration advanced Helps you group disk drives set RAID levels determine logical drive size and configure advanced settings manually Use the custom method when you want to create specific logical drives with any or all available disk drives For instructions see page 36 Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Express Configuration The Easy Way When you use express configuration Adaptec Storage Manager automatically creates logical drives by grouping together same sized physical disk drives and assigns RAID levels based on the number of physical disk drives in a logical drive e A logical drive with three or more physical disk drives is assigned RAID 5 e A logical drive with two physical disk drives is assigned RAID 1 e A logical drive with only a
61. ager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 On the menu bar select Actions then click SMTP server settings File View Actions Help amp aAddem Add email recipient ant amp Modify email recipient Help amp Delete email recipient 3 Tasks a Modify email recipient Recip Event toe Jasmine Send test message Error Warning Never Natalie SMTP server settings om Error Warning Informatio Never Disable Email Notificatioris Error Mever Email Notifications Last message sent The SMTP Server Settings window opens 4 Edit the SMTP server settings as required then click Add to save the settings Chapter 9 Monitoring Status and Activity e 105 Disabling Email Notifications Email notifications are enabled by default You can choose disable them on a selected system if required Note If you disable email notifications events will be generated but email messages won t be sent To disable email notifications on a selected system 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 On the menu bar click Actions then click Disable Email Notifications Email notifications are disabled The Email Notifications tab shown at right shows the r
62. al Drive RAID 1E Logical Drive 600 GB Appendix B Selecting the Best RAID Level e 141 RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal sized RAID 1 logical drives Data in a RAID 10 logical drive is both striped and mirrored Mirroring provides data protection and striping improves performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create two mirrored drive segments of 250 GB for a total of 500 GB for the logical drive as shown in this figure Disk Drive 1 Eun Drive Segment Size Smallest Disk Drive Disk Drive 2 Eo lt Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB US TIME st Unused Space 150 GB GELL Disk Drives in Logical Drive RAID 10 Logical Drive 500 GB Appendix B Selecting the Best RAID Level e 142 RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives and uses data striping and parity data to provide redundancy Parity data provides data protection and striping improves performance Parity data is an error correcting redundancy that s used to re create data if a disk drive fails In RAID 5 logical drives parity data represented by Ps in the next figure is striped evenly across the disk drives with the stored data Drive segment size i
63. anager Installation CD The CD mounts automatically If it doesn t manually mount the CD using a command similar to the one shown below Refer to your operating system documentation for detailed instructions mount F hsfs o ro dev dsk c1t0d0s2 mnt Install Adaptec Storage Manager pkgadd d lt mount point gt solaris manager StorMan ds Follow the on screen instructions to complete the installation Eject or unmount the Adaptec Storage Manager Installation CD Refer to your operating system documentation for detailed instructions Chapter 2 Installing Adaptec Storage Manager e 22 Installing on VMWare To install Adaptec Storage Manager 1 Mount the Adaptec Storage Manager Installation CD mount r dev cdrom mnt cdrom Change to the cdrom directory For Red Hat cd mnt cdrom linux manager For SUSE cd media cdrom linux manager Extract the Linux Adaptec Storage Manager RPM package and install it rom install StorMan rpm Note Ignore the note that says Application can be started by typing usr StorMan StorMan sh The console has no graphical capability Use the command line utility ARRCONF included with your RAID controller to configure and manage your disk drives For more information refer to the Command Line Interface User s Guide on the Adaptec Storage Manager Installation CD To use Adaptec Storage Manager to connect remotely from another system you must open a range of ports in the built in fire
64. and Logical Drive right Properties windows r Properties E Properties d Device 0 Optimal 19 365 GB Disk drive Adaptec Simulated Serial number CDKOOOO4 Firmware level 1 00 Reported channel 0 Reported SCSI device ID 3 World wide name SOOO00000000000b Interface type Serial attached SCSI Logical device Logical device name Device 0 RAID level 5 Data space 19 365 GB Parity space 468a GB Date created 129 9200 Stripe size 256k Interface tpe Serial attached SCSI Blinking a Component You can blink the LEDs on enclosures or disk drives inside enclosures to identify where they are physically located in your storage space This table describes how to blink specific enclosures and disk drives To Blink Right click The disk drive 7 Disk Drive icon pa All disk drives connected to that controller Controller icon in the Enterprise View or in the Physical Devices View The enclosure Enclosure Management Device icon All disk drives included in a logical drive Logical Drive icon All disk drives included in all the logical Text In the Logical Devices View of a drives on a selected controller 2 controller with multiple logical drives All disk drives connected to selected Text In the Physical Devices View of a controller ports controller with multiple ports All disk drives connected to a selected Text In the Physical Devices View of a controller channel controller with multiple channel
65. and automatically verifies your logical drives once they re in use bootable CD mode A way of running Adaptec Storage Manager where the application is not installed but is run directly from a CD C cache A temporary fast storage area that holds data from a slower storage device for quick access Cache storage is normally transparent to the accessing device channel Any path used for the transfer of data and the control of information between disk drives and a RAID controller controller A hardware device that interprets signals between a host and a disk drive Also known as an adapter or card See also 1 O copyback Adaptec RAID controller feature that allows data that has been moved to a hot spare to be returned to its original location once the controller detects that the failed drive has been replaced Glossary e 158 D DAS Direct attached Storage Data storage that is physically connected to a server See also LAN SAN drive segment See segment dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive E Email Notification Manager A utility within Adaptec Storage Manager that emails event messages to selected recipients See also email notifications Notification Manager email notifications Event messages about remote systems that are emailed to selected recipients event Activity on your storage space such as a disk drive failure or logical drive verification F fault tole
66. as see examples on page 136 Note Synchronous Installation To install Adaptec Storage Manager so that the exe file does not close until the installation is complete add the w parameter to the exe file and run the application with the start WAIT command as shown in this example start WAIT setup asm x64 exe w s v qn lt OPTIONS gt You might want to do this for a batch file installation so that the setup will not return until the installation is finished After a minute or two the silent installation should be complete and the Adaptec Storage Manager icon should be accessible Continue with Building Your Storage Space on page 25 Chapter A Completing a Silent Windows Installation e 136 Available Properties and Values Property Values INSTALLDIR Specifies the installation path If you are specifying the installation path it must be Not required set for a command line install and must be enclosed in escaped quotation marks For example INSTALLDIR C Program Files Adaptec Adaptec Storage Manager Note If you do not explicitly set the installation path the default path is C Program Files Adaptec Adaptec Storage Manager ADDLOCAL Note Use commas to separate multiple values Required e ALL Installs all of the following features If you specify ALL do not also specify any of the following values Note that some features do not support direct attached storage and are for use with Adaptec iSCSI products only
67. as4s000 ufi as450002 ut ufi 4 Inthe wizard select the image files you want then click Next File View Remote Actions Help Choose the ROM update image files Click Add to choose atile or Remove to remove one from the list f multiple files are needed these must be a matched set When you are satistied with your choices click Mest a Choose the ROM update image file s Files Program Files Adapteciadaptec firmwareas460501 ufi C2Program Files Adaptec adaptecTirmware as430502 ufi 5 Select the controllers you want to update then click Next Choose the controllers to be updated To force an update hold down Control while selecting a controller When you have made your selections click Mest yf Choose the controllers you want to Update Controllers Current tirrrivware v Mew firtrvare vers o Gig Internal RAID a w ii bou 287a adaptec com Local system pi 4 Controller 1 Adaptec 4805545 5 1 0 8101 5 1 0 91173 pA 4 Controller 3 Adaptec 4900545 5 1 0 91013 5 1 0 91173 Gi Gas166eB adaptec com pi i Controller 1 Adaptec 4600545 5 1 0 9101 5 1 0 91173 6 Review the update summary then click Apply 7 When prompted click Yes to begin the update A Caution Do not power down the controller s during the update Chapter 8 Maintaining Physical Devices e 91 8 When the update is complete click OK Then restart the server s to activate the new firmwa
68. at lights up when powered local system The computer or system that you re working on In Adaptec Storage Manager local and remote are relative terms See also remote system logged events Event messages about remote systems that appear in the event log of Adaptec Storage Manager See also Notification Manager logical drive One or more disk drives grouped together to appear as a single device to an operating system Also known as a logical device or array M managed system A computer or system in a storage space that s being managed by Adaptec Storage Manager MB MegaByte Depending on context 1 000 000 or 1 048 576 bytes Also 1000 KB mirroring Data protection that duplicates all data from one drive onto a second drive See also RAID N Notification Manager A utility within Adaptec Storage Manager that broadcasts event messages to selected managed systems P parity A form of data protection used by some RAID levels to re create the data of a failed disk drive in a logical drive See also RAID Glossary e 160 partition Divides the space of a disk drive into isolated sections port A connection point to a controller disk drive expander enclosure or other device R RAID Redundant Array of Independent Disks For more information on RAID and all supported RAID levels see Selecting the Best RAID Level on page 137 rapid fault isolation The trail of yellow or red warning icons that leads
69. at the disk drive designated as a hot spare is large enough to replace any of the disk segments included in the logical drive Physical devices Logical devices 4 Controller 2 T J Connector 0 CNO Re Logical devices 1 co E SCD EA tt L Light blue segments are not part of a logical drive and are still available for use You can include a disk drive s available space in a new logical drive see page 63 or add it to an existing logical drive see page 68 Chapter 6 Modifying Your Direct Attached Storage e 63 Creating a Logical Drive Using Available Segments Free segments on a disk drive can be used to create a new logical drive Each segment can only be used in one logical drive at a time To create a logical drive using free segments on disk drives 1 Complete Steps 1 through 5 in Custom Configuration Advanced on page 36 2 Inthe Physical Devices panel select the disk drives and or free disk drive segments you want to use in the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives In this example two free segments of larger disk drives are combined with smaller disk drives to create a RAID 5 logical drive Physicaldevices T S 2 Selected 4 i Click on 3 or more up ta 6 physical devices inthe Connect
70. ated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive You may want to do this to Make disk drive space available for another logical drive Make a dedicated hot spare into a global hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 122 for more information To remove or delete a dedicated hot spare 1 2 In the Enterprise View click the controller associated with the hot spare In the Physical Devices View click the hot spare In the menu bar select Actions then click Delete dedicated hot spare drive or click Remove dedicated hot spare drive from then select the logical drive you want in this example Device 1 File View Remote Actions Help fi oad A Create Create dedicated hot spare drive for Remove dedicated hot spare drive from Delete dedicated hot spare drive Set drive state to failed Change write cache mode to write through Enterprise view Controll o il HIL6617 adz Blink physical drive Properties The hot spare is deleted or removed and the disk drive becomes available for other uses in your storage space Deleting a Global Hot Spare You can
71. been replaced Once the data is copied back the hot spare becomes available again To enable or disable copyback in the Enterprise View right click the controller then click Enable or Disable copy back mode The copyback setting is a toggle switch Modifying Your Direct Attached Storage In this chapter Byam res cia up er ite 10 Be yh naaa cneetnrrnr eerste te ant eater este mere teeny erent ret err 60 Create and i Logical DEOS sisisi 6l Pine inne Lono secre Erse ee ee eee 64 So Ni E a ee 66 Increasing thie Capsciy OF a Logical DENE seii 68 Chonga the EAID Lorcloi i DiE aai 7l B DE o Eai E A E AAE A OE EAI E 71 CnaT S N A aan oent or nTonTe mtene NTE inne Neco t WT cnnrere Mace RCT aye Stretton 72 This chapter explains how to create and modify logical drives Chapter 6 Modifying Your Direct Attached Storage e 60 Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data A logical drive can comprise one or more disk drives and can use part or all of each disk drive s capacity It is possible to include the same disk drive in two different logical drives by using just a portion of the space on the disk drive in each as shown in the following figure Three Disk Drives 500 MB Each One RAID 5 Logical One RAID 1 Logical Drive 250 MB 250 MB Available 250 MB Space 250 M
72. ble disable auto discovery select Enable auto discovery This option toggles between enabled and disabled 4 Update the auto discovery settings as required e Inthe Auto discovery scopes field enter a comma separated list of scopes To be discovered by the auto discovery task the local system and remote system must have at least one scope in common The default scope for an Adaptec Storage Manager Agent is Auto Discovery e Inthe Auto discovery base port number field enter the port s TCP IP address You can use any port for auto discovery However to use an existing SLP infrastructure you must use port 427 The default port is 34570 If you change the port you must restart the Adaptec Storage Manager Agent for the change to take effect e Inthe Auto discovery heartbeat interval field enter the number of seconds between each auto discovery check This number determines how often Adaptec Storage Manager checks for changes in remote system resources The default is 360 seconds e Inthe SLP Directory Agent address field enter the TCP IP address of the SLP Directory Agent Applies only if you specified port 427 for an existing SLP infrastructure 5 Click Save Changes Working with Display Groups You can organize related local and remote systems into display groups within the Enterprise View to make monitoring and modifying your storage space faster easier and more efficient Once display groups are created they re sorted al
73. c System running Server with Adaptec RAID Storage enclosures RAID controller and Adaptec Storage Manager controller running with disk drives disk drives Adaptec Storage Manager installed Note You can also use Adaptec Storage Manager to create and manage an IP SAN using a Snap Server 700i Series For more information refer to the Adaptec Web site at www adaptec com e 11 How This Guide is Organized This User s Guide is divided into three sections e Part I Getting Started Follow the instructions in this section to install Adaptec Storage Manager and build your storage space For a definition of storage space and other terms used in this User s Guide see page 11 e Part II Using Adaptec Storage Manager Once your storage space is built refer to this section for help protecting modifying monitoring and troubleshooting your storage space and its components e Part III Quick Reference Refer to this section for quick answers to common questions about Adaptec Storage Manager A comparison of RAID levels is also included What You Need to Know Before You Begin This User s Guide is written for advanced computer users who want to create a storage space for their data Advanced knowledge of storage networks is not required but you should be familiar with computer hardware data storage and DAS and Redundant Array of Independent Disks RAID technology If you are using Adaptec Storage Manager as part of a complex s
74. c ccee ene ccceeeeneees 153 Completing a Silent Windows Installation In this appendix Ce a aa 135 Available Properhes and ValtiES ascension eeeniemineneeniemne 136 Esomple Command Line INSU AON sasn 136 This appendix describes for advanced users how to complete a silent Windows installation of Adaptec Storage Manager instead of following the installation instructions provided in Installing on Windows on page 19 A silent installation uses command line parameters to complete an installation without messages or user interaction Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Use the Add or Remove Programs tool in the Control Panel Chapter A Completing a Silent Windows Installation e 135 Completing a Silent Installation You will need the Adaptec Storage Manager Installation CD to complete this task To complete a silent installation 1 2 Insert the CD into your CD drive Open a command prompt window and change to the CD directory Run the silent installation from the command line using one of these files as appropriate setup asm x64 exe or setup asm x86 exe For example setup asm x86 exe s v qn lt properties gt where lt properties gt is one or more of the options listed in Available Properties and Values on page 136 Separate properties with spaces separate feature names for the ADDLOCAL property with comm
75. can choose to run the Agent only on those systems instead of the full application see page 14 You may want to do this if system resources are limited or if you want more system resources available for other tasks Note Linux or Unix users only lIf your storage space includes systems without X Windows installed or running you can run the Agent even though you can t run the full Adaptec Storage Manager application You can manage and monitor systems running the Agent only by logging into them as remote systems see page 30 You can also customize the Agent settings to suit your storage space requirements Chapter 1 Introduction to Adaptec Storage Manager e 15 Growing Your Storage Space with Adaptec Storage Manager As your requirements change Adaptec Storage Manager grows with your storage space as you add more controllers more disk drives more logical drives and more data protection A Simple Storage Space This example shows a simple storage space that might be appropriate in a home office or for a small business This storage space includes one RAID controller and three disk drives installed in a server For data protection the disk drives have been used to build a RAID 5 logical drive Business and Customer Data Server with RAID Controller System running and Disk Drives Adaptec Storage Manager An Advanced Storage Space This example shows how you can grow your storage space to meet the expanding requirements of
76. ched storage controller and directly attached disk drives or enclosures Enclosure Controller Icons in the Physical Devices View icon Description 7 pana Ready disk drive Disk drive with free space Disk drive with no free space Failed disk drive Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure G a Healthy global or dedicated hot spare Hot spare with error See page 54 for more information Controller Enclosure Management Device Locked upgrade feature that can be activated with a feature key See page 110 for more information Enclosure Status Icons Icon Description Enclosure fan s normal Enclosure fan s error Enclosure temperature normal Enclosure temperature error Enclosure Power normal Enclosure Power error Enclosure fan s warning Enclosure temperature warning Enclosure Power warning Appendix D Buttons and Icons At a Glance e 155 Icons in the Logical Devices View Icon Description Logical drive Logical drive with healthy hot spare Logical drive with a snapshot Logical drive being initialized a Logical drive being modified Logical drive being rebuilt after disk drive failure Array with available space 88 Array with no available space Buttons in the Main Window Button Click to Locked upgrade feature that can be act
77. command pkgrm StorMan Adaptec Storage Manager is uninstalled Uninstalling From VMWare Systems To uninstall Adaptec Storage Manager from a VMWare system type this command rpm erase StorMan Adaptec Storage Manager is uninstalled Protecting Your Data In this chapter arr reece enemies 53 E ge e 1 ORAI AI AA AT OIT AE EAI IEA E EN AEAT EEN T 56 ee O N AA AA 58 In addition to the standard RAID 0 RAID 1 RAID 5 RAID 10 RAID 50 and enhanced RAID 1E RAID 5EE RAID 6 RAID 60 RAID levels controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting the data on your storage space This chapter describes how to use hot spares snapshots and copyback to protect your stored data Chapter 5 Protecting Your Data e 53 Creating and Managing Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive and can subsequently be used to rebuild that logical drive For more information on recovering from a disk drive failure see page 122 Hot Spare Limitations e You can t create a hot spare for RAID 0 logical drives simple volumes or spanned volumes e You can t create a hot spare from a disk drive that is already part of a logical drive e You should select a disk drive that is at least as big as the largest disk drive it might replace e Adaptec recommends that you not designate a SAS hot spare for a logical drive comprising SATA
78. d but Adaptec and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software regardless of the form or media in which or on which the original and other copies may exist This license is not a sale of the Software or any copy 4 Confidentiality You agree to maintain the Software in confidence and that you will not disclose the Software to any third party without the express written consent of Adaptec You further agree to take all reasonable precautions to preclude access of unauthorized persons to the Software 5 Term This license is effective until January 1 2045 unless terminated earlier You may terminate the license at any time by destroying the Software including the related documentation together with all copies or modifications in any form Adaptec will have the right to terminate our license immediately if you fail to comply with any term or condition of this Agreement Upon any termination including termination by you you must destroy the Software including the related documentation together with all copies or modifications in any form 6 Special Terms Applicable to Databases Where a database is included with the Software you acknowledge that it is licensed only in connection with the use of the Software to perform disc creation and that the database and all data derived therefrom must be maintained in confidence in accordance with the provisions of Section 4
79. delete a global hot spare You may want to do this to Make disk drive space available for another logical drive Make a global hot spare into a dedicated hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 122 for more information To remove or delete a dedicated hot spare 1 2 In the Enterprise View click the controller associated with the hot spare In the Physical Devices View click the hot spare 3 Chapter 5 Protecting Your Data e 56 In the menu bar select Actions then click Delete hot spare drive File View Remote Actions Help fi oad A Create Delete hot spare drive M Set drive state to failed Change write cache mode to write through Enterprise view GQ Direct Attached E bou2287a a W Controll i Controll _ Controll Blink physical drive Properties The hot spare is deleted and the disk drive becomes available for other uses in your storage space Creating a Snapshot Note Snapshot is an upgrade feature if the snapshot feature is locked see Adding Enhanced Features on page 110 for information on purchasing a feature key Snapshots are only suppor
80. disk drives or a SATA hot spare for a logical drive comprising SAS disk drives Dedicated Spare or Global Spare A global hot spare is not assigned to a specific logical drive and will protect any logical drive on the controller except RAID 0 logical drives You can designate a global hot spare before or after you build logical drives on a controller you can also designate a global hot spare while youre creating a logical drive To designate a global hot spare see page 53 A dedicated hot spare is assigned to one or more specific logical drives and will only protect those logical drives A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool spare You must create the logical drive before you can assign a dedicated hot spare To assign a dedicated hot spare or pool hot spare see page 54 Designating a Global Hot Spare This section describes how to designate a global hot spare before or after you build a logical drive Note To designate a global hot spare while you re creating a logical drive see Step 7 on page 37 To designate a global hot spare 1 Inthe Enterprise View click the controller on which you want a global hot spare 2 Inthe Physical Devices View click the disk drive you want to designate as a hot spare See Hot Spare Limitations for help selecting a disk drive 3 Click the Create global hot spare drive button Physical devices Logical devices Wi Controller 1 T A
81. drive can be rebuilt Physical devices Logical devices 4 Controller 3 Channel 0 14 devices found Logical devices 2 gt e alge a ae N paN pe peN peN a peN If the controller fails to rebuild the logical drive check that the cables disk drives and controllers are properly installed and connected Then if necessary follow the instructions in Rebuilding Logical Drives on page 125 Failure in Multiple Logical Drives Simultaneously If there s a disk drive failure in more than one logical drive at the same time one failure per logical drive and the logical drives have hot spares protecting them the controller rebuilds the logical drives with these limitations e A hot spare must be of equal or greater size than the failed disk drive it s replacing e Failed disk drives are replaced with hot spares in the order in which they failed The logical drive that includes the disk drive that failed first is rebuilt first assuming an appropriate hot spare is available see the previous bullet If there are more disk drive failures than hot spares see Failed Disk Drive Not Protected by a Hot Spare on page 123 If copyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced See Enabling Copyback on page 58 for more information Disk Drive Failure in a RAID O Logical Drive Because RAID 0 volumes do not include redundancy if a disk drive fails
82. e CD is not an alternative to running it as an installed software application Most of the features and functions described in this User s Guide are not available when you are running Adaptec Storage Manager from the CD Bootable CD mode is only for configuring your controller before you install an operating system Getting Started in Bootable CD Mode This is a checklist of tasks to complete when you re building your storage space with Adaptec Storage Manager in bootable CD mode V Install your Adaptec RAID controller V Run Adaptec Storage Manager see the following section Y Create logical drives see page 33 For an introduction to the Adaptec Storage Manager window and its features see page 42 V Install your operating system and controller device drivers if appropriate V Install Adaptec Storage Manager as a software application as described earlier in this chapter V Continue to build customize and manage your storage space as described in the rest of this User s Guide Running Adaptec Storage Manager from the CD Note Before you begin ensure that your system is set up to boot from a CD Check the system BIOS to see if the CD drive is listed first in the boot order For more information refer to your system s documentation To run Adaptec Storage Manager in bootable CD mode 1 Insert the RAID installation CD into your CD drive then restart your system 2 When prompted select the language you want then pres
83. e Status If your storage space includes an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor Adaptec Storage Manager displays temperature fan and power module status in the Physical Device view as shown in the next figure The icons change color to indicate status as described in the table below Physical devices i Enclosure Status Icons iy Enclosure 0 ADAPTEC SANbloc 50 gt i l amp amp amp amp amp L Power Module Status e2eee i Temperature Status Fan Status Em Management Device Icon Enclosure Fans Normal Fans are working properly Warning A fan has failed Error Multiple fans have failed Enclosure z Normal Enclosure temperature is normal Temperature Warning Enclosure temperature is higher than normal Error Enclosure is overheating Enclosure Power Normal Power supplies are working normally Warning One power supply has failed Error Multiple power supplies have failed Note If your enclosure does not have an enclosure management device the status icons appear but do not indicate status Chapter 9 Monitoring Status and Activity e 96 Notifying Users by Event Log Message About Status and Activity You can set up Adaptec Storage Manager to send messages to the event log of selected remote systems when activity such as the creation of a logical drive or the failure of a disk drive occurs on the local system For more informatio
84. e drive for Create hot spare drive Set drive state to failed Clear Verity Verity with fix Secure erase Initialize Blink physical drive Properties Enclosures In the Physical Devices View click on an enclosure management device In the menu bar select Actions to view these options b Blink enclosure Properties Appendix C Quick Answers to Common Questions e 151 Logical drives In the Logical Devices View click on a logical drive In the menu bar select Actions to view these options Verity Verity with fix Expand or change logical device Delete logical device Configure write cache Configure read cache Change logical device name Create snapshot p Blink logical device Properties Direct Attached Storage In the Enterprise View click Direct Attached Storage In the menu bar select Actions to view these options Actions Help Remove managed systems Properties The Notification Manager In the tool bar click Configure point to the system you want then click Notifications In the menu bar select Actions to view these options i Actionsp He Ip 2 Add system Delete system jil Modit system Send test event Disable notifications The Email Notification Manager In the tool bar click Configure point to the system you want then click Email Notifications In the menu bar select Actions to view these options Actionsp Help a eee recipient amp Delete
85. e page 54 for more information Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure Controller Enclosure Management Device represents an enclosure connected to your controller T DE The Logical Devices View When you select a controller in the Enterprise View information about the logical drives and arrays associated with that controller appear in the Logical Devices View A logical drive is a group of physical disk drives that your operating system recognizes as a single drive For more information see Understanding Logical Drives on page 60 Enterprise view Physical devices Logical devices Direct Attached Storage Controller 1 Adaptec 52445 i bous 8 fa adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CHO 9 Logical devices 2 Wi Controller 2 Ad 3805 ontroller 2 Adaptec gt oe amp amp gt 9 4 G HIL6617 adaptec com i Connector 1 CH1 e E amp amp amp Connector 2 CH2 gt gt amp 2 amp Controller 1 is connected to 28 disk drives Some not shown from which two logical here drives have been created The RAID level of a logical drive is indicated by the number inside the logical drive s icon For instance the logical drive shown at right has RAID 1 Logical drives protected l by hot spares have plus signs beside them as shown at right Hold your cursor ov
86. e to use the Adaptec software Software and the related documentation you agree to the following terms and conditions 1 License This Agreement grants you the Licensee a license to e Use the Software on a single computer system or on multiple workstations systems and servers which incorporate an Adaptec RAID controller and may be accessed by multiple users from multiple locations You may make as many installations of the Software as needed but must restrict such installation only to systems workstations or servers using an Adaptec RAID controller Make one copy of the Software in machine readable form solely for back up purposes provided you reproduce Adaptec s copyright notice and any proprietary legends 2 Restrictions You may not distribute copies of the Software to others You may not post or otherwise make available the Software or any portion thereof in any form on the Internet You may not use the Software in a computer service business including in time sharing applications The Software contains trade secrets and in order to protect them you may not decompile reverse engineer disassemble or otherwise reduce the Software to a human perceivable form YOU MAY NOT MODIFY ADAPT TRANSLATE RENT LEASE LOAN RESELL FOR PROFIT DISTRIBUTE NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3 Ownership of Software As Licensee you own the media upon which the software is recorded or fixe
87. e you want to copy 2 Click Create snapshot select without backup to then click the name of the of the target logical drive in this example LogicalB2 Logical devices Tls ala G Logical devices 2 D E nE Clear Verity Verity with fix Expand or change logical device Delete logical device Configure write cache Configure read cache Change logical device name Create snapshot H with backup to p Blink logical device LogicalB h without backup to Properties Note Only logical drives that can support the snapshot are listed 3 Click Yes to create the snapshot The snapshot is created on the target logical drive which now appears in Adaptec Storage Manager with a camera icon beside it see Step 4 on page 57 4 Usean operating system level or third party data backup tool to move the snapshot onto a tape drive or other server Deleting a Snapshot When a snapshot is no longer needed you can delete it from Adaptec Storage Manager To delete a snapshot 1 Inthe Logical Devices View right click the snapshot you want to delete then click Remove snapshot 2 Click Yes to delete the snapshot The snapshot is deleted Enabling Copyback When a logical drive is rebuilt using a hot spare see page 122 data from the failed drive is transferred to the hot spare When copyback is enabled data is moved back to its original location once the controller detects that the failed drive has
88. ectors cables power and so on then try restoring the logical drive by performing a bus rescan or restarting the server To force a logical drive online 1 Inthe Logical Devices View select the failed logical drive 2 Inthe menu bar select Actions then click Force online 3 Click Yes to confirm then click OK 4 If Adaptec Storage Manager successfully forces the logical drive online check it for data and file system integrity If some disks are still missing from the logical drive reinsert or replace them and allow Adaptec Storage Manager to rebuild the logical drive Then verify that drive status has returned to Optimal Note If the operation fails follow the on screen prompts to try the Advanced options for forcing the logical drive online Only expert users should try the Advanced options Removing a Failed Disk Drive s Icon Note You can only complete this task on disk drives that are not included in any logical drive When a disk drive fails it may still appear in Adaptec Storage Manager although it is no longer available To see an accurate representation of your storage space and make it easier to monitor your disk drives you can remove a failed disk drive from the Physical Devices View In the Physical Devices View right click the failed disk drive then click Remove failed drive Rebuilding Logical Drives A hot swap rebuild occurs when a controller detects that a failed disk drive in a logical drive has been remo
89. ed disabled icon Re enabling Email Notifications To re enable email notifications repeat Steps 1 and 2 in Disabling Email Notifications selecting Enable Notifications during Step 2 Clearing the Email Notifications Log The Email Notifications log displays status information and messages about the Email Notification Manager itself such as whether email notifications were sent successfully or not To make it easier to monitor recent events you can clear the Email Notifications log on a selected system To clear the Email Notifications log 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 On the menu bar click File select Clear the event log then click Email Notifications file View Actions Help Clear the event log 4 Notifications amp Modify email recipient Help Email Notifications F Close CE Notifications 5 Tasks Tasks Recipient name Ta Event type Last message sent es ee am Ce ST Tee Ne eee iem ma hlami m l 4 Click Yes to clear the log The log is cleared Chapter 9 Monitoring Status and Activity e 106 Notifying Users by SNMP Trap About Status and Activity Note Before attempting the tasks in this section you should be familiar with SNMP traps concepts and technology If you are running Windows or Linux you can use your operating system to monitor Simple Netwo
90. ed Could not change the specified stripe size Could not change task priority Could not clear the event logs for the specified system Could not clear the event logs for specified enclosure Clear failed to start for the specified disk drive You must re establish communication with specified system Restart the Adaptec Storage Manager Agent to establish communication with the local system Could not rescan for the specified controller Could not restart the specified controller Could not shut down the specified controller Could not create the diskset There was an error creating specified logical drive Could not create a simple volume Could not change the background consistency check mode Failed drive Controller internal failure Failed drive Device not found Failed drive Specified device will not come ready Failed drive Specified disk drive added to server Failed drive Specified disk drive does not belong Failed drive Specified disk drive does not belong Failed drive Specified disk drive not found Failed drive Specified disk drive is not part of the cluster Chapter 11 Solving Problems e 129 Error Error Message Text DDDHardwareError Failed drive Internal hardware error DDDInternalHW Failed drive Internal hardware error DDDIOSubSystem 1 Failed drive I O subsystem error DDDIOSubSystem2 Failed drive I O subsystem error DDDIOSubSystem3 Failed drive I O subsystem error DDDSCSI1 Failed drive SCSI error D
91. ed building your storage space continue with Managing Your Storage Space on page 40 Managing Your Storage Space Once your storage space is built you can add systems controllers and disk drives to meet your changing needs then create logical drives by repeating the steps in this chapter The next section of this User s Guide Part II Monitoring and Modifying Your Storage Space introduces the features of Adaptec Storage Manager and describes how to protect monitor modify and maintain your storage space To become familiar with the user interface of Adaptec Storage Manager continue with Exploring Adaptec Storage Manager on page 42 adaptec Part Il Monitoring and Modifying Your _ Storage Space In this part Exploring Adaptec Storage Managet ccsceeeeeeeees 42 RGR Your Data cccsceeccencenccencenccescenaseneeeners 52 Modifying Your Direct Attached Storage 00000 59 scheduling Recurring or Resource Intensive Jobs 14 Maintaining Physical De VICES ccccceeeeeeeeeeeeseeass 80 Monitoring Status and Activity cccceeeeeeeeeeeeeeeeeaes 92 Updating and Customizing Adaptec Storage Manager 109 MIME ODICINS 00ccccccceececacenceenceeceencenceessenaeeas 120 Exploring Adaptec Storage Manager In this chapter Workins sega 16 Cacsme 8 t aed 11 os eee ene ene ne 43 Jern eral yeas TAM
92. email recipient B Modify email recipient send test message SMTP server settings Disable Email Notifications Appendix C Quick Answers to Common Questions e 152 The Task Manager In the tool bar click Configure point to the system you want then click Tasks In the menu bar select Actions to view these options Actions Help T Delete task GA Modify task View task Disable Task scheduler What tasks can be scheduled to run at a specified time You can schedule any of these tasks to run at a specified time e Changing a logical drive from one RAID level to another see page 71 e Expanding the size of a logical drive see page 68 e Modifying a logical drives settings see page 64 e Verifying a logical drive see page 67 or verifying and fixing a logical drive see page 67 See Scheduling a Task on page 75 for more information Buttons and Icons At a Glance In this appendix Poterne E OO eraran EE sancti tieeanentes 154 kons m tme Taal Deye VIEN aonn aeeai aas Eane r 154 ee a thelog cal Dor oi VEEE 155 Duo e Ot AE 155 Eutons in the NOUN Manager sinesiniiae ehini nena inn Aa 156 Buttons in the Email Noumea Manage ousar 156 Puttonen the Task Manone scrii Aana aaa ee 156 This chapter provides quick references to the icons and buttons that appear in Adaptec Storage Manager Appendix D Buttons and Icons At a Glance e 154 Enterprise View Icons Icon Description ial System with direct atta
93. emote Systems on page 30 Chapter 3 Building Your Storage Space e 29 Linux 1 5 Type the following command to change to the Adaptec Storage Manager installation directory cd usr StorMan Type the following command and press Enter sh StorMan sh When the Log In dialog box appears see page 28 enter your LAN user name and password then click Connect See Understanding Permission Levels on page 27 for more information If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration Continue with Starting Adaptec Storage Manager on Remote Systems on page 30 UnixWare or OpenServer 1 Change to the directory where Adaptec Storage Manager is installed cd opt RaidMan 2 Launch the Adaptec Storage Manager script sh RaidMan sh 3 If prompted register the controllers on the local system 4 Continue with Starting Adaptec Storage Manager on Remote Systems on page 30 Solaris To start Adaptec Storage Manager 1 Change to the directory where Adaptec Storage Manager is installed cd usr StorMan Launch the Adaptec Storage Manager script sh StorMan sh If prompted register the controllers on the local system Continue with Starting Adaptec Storage Manager on Remote Systems on page 30 Chapter 3 Building Your Storage Space e 30 Starting Adaptec Storage Manager on Remote Syst
94. ems The next step is to start Adaptec Storage Manager on all the remote systems in your storage space For more information about remote systems see page 26 You can run the full application on each system Alternatively if your storage space includes systems that aren t connected to monitors and therefore won t require the user interface described in this User s Guide you can run the Agent only You may want to do this if system resources are limited or if you want more system resources available for other tasks For more information see About the Adaptec Storage Manager Agent on page 14 To start e The full application see Starting and Logging In on the Local System on page 27 e The Agent only see page 30 Starting the Full Application To start the full Adaptec Storage Manager application follow the instructions in Starting and Logging In on the Local System on page 27 Starting the Agent Only To start the Adaptec Storage Manager Agent only follow the instructions for your operating system e For Windows see the following section e For Linux or VMWare see page 30 e For UnixWare or OpenServer see page 31 e For Solaris see page 31 Windows On systems running Windows the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open the Windows Control Panel 2 Double click Administrative Tools then double click Services 3 Inthe l
95. ent events you can clear the log on a selected system To clear the Notification Log 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 On the menu bar click File select Clear the event log then click Notifications File View Actions Help Clear the event log J Notifications Help Email Notifications A Close Em mail Notifications D Tasks Tasks Host name Fort Last event sent haudo Fa ads enr G a r i a 4A 74 147 348 74 GEG a me 4 Click Yes to clear the log The log is cleared Chapter 9 Monitoring Status and Activity e 101 Notifying Users by Email About Status and Activity You can set up Adaptec Storage Manager to send email messages or notifications to a selected email address when an event such as the creation of a pool or the failure of a disk drive occurs on a system Email notifications can help you monitor activity on your entire storage space from any location and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only Only the users you specify receive email notifications You can specify which types of events generate email messages to ensure that urgent issues receive immediate attention from the right people Follow the instructions in this section to Set up email notifications see page 101 e Senda tes
96. er 2 Installing Adaptec Storage Manager e 19 Installing on Windows This section describes how to install Adaptec Storage Manager on systems running Windows See System Requirements on page 17 for a list of supported operating systems Note You need administrator or root privileges to install Adaptec Storage Manager For details on verifying privileges refer to your operating system documentation If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation To uninstall Adaptec Storage Manager use the Add Remove Programs option in your Windows Control Panel Note Advanced users only To perform a silent installation follow the instructions in Appendix A To install Adaptec Storage Manager 1 Insert the Adaptec Storage Manager Installation CD The Installation wizard opens automatically If it doesn t open browse to the CD in Windows Explorer then click Autorun 2 Click Next to begin the installation click I accept then click Next 3 Select GUI and Agent Then click Next Direct Attached Storage Setup Choose the Features that best suit your needs Please select the Features you want to install GUI and Agent Installs the management GUI and agent CICLI Tools Installs the command line tools For creation and management of RAID arrays YOS Peovider Installs the support For the Microsoft Virtual Disk Service YDS provider For PCT based RAID ca
97. er any logical drive to see its name status and size You can also click D the arrow shown at right to view this same information for all the logical drives at once Chapter 4 Exploring Adaptec Storage Manager e 47 Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View Physical devices Logical devices 4 Controller 1 Tt ale Connector 0 CHO Re Logical devices 7 gt O gt E MA Five disk drives plus one hot spare comprise the selected RAID 6 logical Connector 1 CN1 drive Poo G amp ee Connector 2 CH2 e a b 2 amp Connector 3 CH3 CG gf o es You can also click on any disk drive to see which if any logical drive it belongs to A disk drive shaded in light blue is not part of any logical drive What do the icons in the Logical Devices View mean Icon Description Logical drive Logical drive with healthy hot spare Logical drive with a snapshot Logical drive being initialized oo Logical drive being modified Logical drive being rebuilt after disk drive failure Chapter 4 Exploring Adaptec Storage Manager e 48 Revealing More Device Information You can reveal more information about disk drives and logical drives by using the View buttons circled below to change what information displays Note Not all views are available for all components Physical devices Connector 0 CHO E Logical devices 7
98. er moves to the next partition in a stripe set striped mirror A RAID 1 Enhanced or RAID IE logical drive See page 140 striping A method of enhancing performance by spreading data evenly over multiple disk drives Provides no data protection T Task Manager A utility in Adaptec Storage Manager that allows you to schedule a specific activity such as expanding a logical drive for a time that s convenient See also scheduled task recurring task TB TeraByte Approximately one million million bytes or 1024 GB TCP IP Transmission Control Protocol Internet Protocol A set of communication protocols used to connect hosts on the Internet V verify Check a logical drive for inconsistent or bad data May also fix any data problems or parity errors Index Actions menu 43 Add managed system 31 113 Agent actions 86 alarm 86 88 Alarm actions 84 85 86 88 Change logical device name 64 Clear logs on all controllers 94 Configure read cache 65 Configure write cache 65 controller level options 150 Create dedicated hot spare drive 54 Delete dedicated hot spare drive 55 Delete hot spare drive 56 Delete logical device 72 Direct Attached Storage branch level options 151 Disable email notifications 105 Disable notifications 100 Disable task scheduler 79 disk drive level options 150 Email Notification Manager options 151 Enable Disable background consistency check 68 enclosure level options 150 Expand or change log
99. erminate this Agreement by returning the Software and your money will be refunded 9 Limitation of Liability INNO EVENT WILL ADAPTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR LOSS OF DATA EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation or exclusion may not apply to you e5 10 Export You acknowledge that the laws and regulations of the United States and other countries may restrict the export and re export of the Software You agree that you will not export or re export the Software or documentation in any form in violation of applicable United States and foreign law l Government Restricted Rights The Software is subject to restricted rights as follows If the Software is acquired under the terms of a GSA contract use reproduction or disclosure is subject to the restrictions set forth in the applicable ADP Schedule contract If the Software is acquired under the terms of a DoD or civilian agency contract use duplication or disclosure by the Government is subject to the restrictions of this Agreement in accordance with i C F R 12 212 of the Federal Acquisition Regulations and its successors and 49 C F R 227 7202 1 of the DoD FAR Supplement and
100. es its start time it is automatically rescheduled to run at the next scheduled interval Deleting a Task If a scheduled task is no longer required you can delete it from the Task Manager To delete a task 1 Inthe tool bar click Configure point to the system associated with the task you want to delete then click Tasks as shown on page 76 2 Inthe Task Manager select the task you want to delete then click Delete task 3 Click Yes to confirm the deletion The task is deleted Disabling the Task Manager The Task Manager is enabled by default If you do not wish to schedule tasks on a selected system you can disable it Note If you disable the Task Manager no scheduled tasks will run on that system No other systems are affected To disable the Task Manager 1 Inthe tool bar click Configure point to the system whose Task Manager you want to disable then click Tasks as shown on page 76 Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 19 2 Inthe menu bar click Actions then click Disable Task Scheduler The Task Manager is disabled The Tasks tab shown at right shows the red tasks disabled icon Note When the Task Manager is disabled a brief three tone alert sounds each time you open and log in to Adaptec Storage Manager Scheduled tasks in the Task List will not run while the Task Manager is disabled Re enabling the Task Manager To re enable the Task Manager repeat the steps in
101. f the task until you are prompted to click Apply Don t click Apply Click Schedule Note The Schedule button won t appear on tasks that can t be scheduled See Scheduling a Task on page 75 Find the Task Manager In the tool bar click Configure point to the system you want then click Tasks See Scheduling a Task on page 75 Properties FZ Events Configure Help bou2287a adaptec com Local system 7 General settings Management serice build name b m Notifications Physical devices 4 Controller 1 C Email Notifications Connector 0 CNO HB Logical di 5 Tasks gt d a a D Find the Notification Manager In the tool bar click Configure point to the system you want then click Notifications See Setting up Logged Notifications on page 96 ey Configure a Help bous 3fa adaptec com Local system P Er E Email TaN Tasks Controller 2 Controller 1 Find the Email Notification Manager In the tool bar click Configure point to the system you want then click Email Notifications See Notifying Users by Email About Status and Activity on page 101 I Configure ae Help hous 8 fa adaptec com Local system P Ta General settings Management serice build name b m Notifications Ek E Email Notifications NS Tasks Controller 2 Controller 1 Appendix C Quick Answers to Common Questions e 149 What s the difference between Adaptec Storage Manager and the Agent
102. from the high level system view to the failed or failing component rebuild Re create a logical drive after a disk drive failure recurring task A scheduled task such as logical drive verification that occurs on a regular basis See also Task Manager scheduled task redundancy The capability of preventing data loss if a disk drive fails See also mirroring parity remote system In Adaptec Storage Manager all other systems in your storage space besides your local system are remote systems Local and remote are relative terms See also local system ROM Update wizard A program that updates the BIOS and firmware codes on the controller See also firmware S SAN Storage Area Network A storage architecture that connects servers and disk drives across a network for enhanced reliability scalability and performance scheduled task Activity such as logical drive verification that is set to be completed at a specified date and time See also recurring task segment Disk drive space that has been assigned to a logical drive A segment can include all or just a portion of a disk drive s space SMTP Simple Mail Transfer Protocol snapshot A frozen image of a logical drive at a particular point in time spare See hot spare storage space The controller s and disk drives being managed with Adaptec Storage Manager Glossary e 161 stripe size Amount of data written to one partition before the controll
103. g 81 properties 81 registering 84 rescanning 85 saving configurations 85 support by operating system 17 testing alarm 84 updating firmware 89 copyback 58 custom configuration 36 customer support 3 D daemon 14 DAS defined 10 dedicated hot spares 53 creating 54 deleting 55 removing 55 deleting logical drives 71 devices 44 blinking 81 Direct Attached Storage Actions menu 151 direct attached storage Actions menu introduction 43 Actions menu overview 149 to 152 Direct Attached Storage branch 44 disabling alarm enclosure level 89 system level 88 disk drive segments 138 disk drives 81 Actions menu 150 available space 46 blinking 81 capacity 48 conceptual graphic 60 different sizes in same logical drive 62 failed state 82 failure recovery multiple disk drives 124 multiple logical drives 123 RAID 0 logical drives 123 with hot spare 122 without hot spare 123 identifying 81 initializing 83 properties 81 relative capacity 48 replacing in logical drives 82 segments in logical drives 63 text descriptions 48 Index e 164 viewing logical drives 47 viewing status 45 within logical drives 37 display groups 117 creating 117 deleting 119 moving systems 118 removing systems 119 renaming display groups 119 system status 118 distributed spare drives 143 E Email Notification Log clearing 105 Email Notification Manager Actions menu 151 buttons 156 clearing the log 105 email notifications 101 from address
104. g Your Data e 57 Creating a Snapshot With Backup Caution To avoid a corrupted snapshot ensure that no files are open or in use on the source logical drive before you begin this task To create a snapshot with backup 1 2 3 In the Logical Devices View right click the logical drive you want to copy Click Create snapshot select with backup to the In click the name of the of the target logical drive in this example Device1 Logical devices T o 2 9 Logical devices 2 E ze a Hat Clear Verity Verity with fix Expand or change logical device Delete logical device Configure write cache Configure read cache Change logical device name Create snapshot beste Se with backup to b Blink logical device without backup to Properties Note Only logical drives that can support the snapshot are listed 4 Click Yes to create the snapshot The snapshot is created on the target logical drive which now appears in Adaptec Storage Manager with a camera icon beside it Logical devices Tt a 39 Logical devices 2 l Je Asp a Logical Drive with Snapshot Source Logical Drive Chapter 5 Protecting Your Data e 58 Creating a Snapshot Without Backup Caution To avoid a corrupted snapshot ensure that no files are open or in use on the source logical drive before you begin this task To create a snapshot without backup 1 Inthe Logical Devices View right click the logical driv
105. g tasks 77 opening 76 re enabling 79 scheduling tasks supported tasks 152 Task Event Viewer 77 Task List 77 Task Scheduler See Task Manager tasks deleting 78 event status 77 missed start times 78 modifying 78 monitoring 77 recurring 75 scheduling 75 status 77 supported tasks 152 Tasks tab 76 TCP IP port number default 96 technical support 3 Technical Support Identification TSID number 3 temperature status icon 95 terminology 11 test events email notifications 103 failed 103 logged notifications 98 failed 99 testing alarm controller level 84 enclosure level 88 system level 86 Text Description View 48 tool bar buttons 155 to 156 Index e 169 TSID Number See Technical Support Identification Number U uninstalling Adaptec Storage Manager 50 Linux 50 Windows 50 UnixWare controller support 17 installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 29 starting the Agent 31 updating Adaptec Storage Manager 110 upgrade features 110 unlocking 110 User permissions 27 user permissions 27 V verifying and fixing logical drives 67 verifying logical drives 66 67 automatic verification 66 background verification 66 icon 68 manual verification 66 View buttons 48 Views enclosures 48 Full Size Capacity 48 Relative Size Capacity 48 Text Description 48 VMWare controller support 17 installing Adaptec Storage Manager 22 W Windows controller support 17 installing Adaptec Storage Manager 19 silen
106. ge Manager includes an event log for at a glance system status and activity information The event log provides status information and messages about activity or events occurring in your storage space Double click any event to see more information in an easier to read format Date Time Source Description G12 B00 02 21 35 PM PST bou22era adapte Build Merity complete controller 2 logical device 1 CLogicalB2 GD 12162007 02 21 29 PM PST bou 28ra adapte Build verify complete controller 2 logical device 0 CLogicalB1 E ce 1201 8200r 02 20 45 PM PST bouz2287a adapte Building eritving controller 2 logical device 1 Logicalb2 EE 12182007 02 20 45 PFM PST bouz 28r7a adapte Buildingserifving controller 2 logical device 0 Logical GD 121 8200r 02 20 45 PM PST bou 28ra adapte Added logical device controller 2 logical device 1 CLogicalB2 Warning and Error level icons shown at right appear next to components Enclosure such as systems and logical drives affected by a failure or error creating a Warning trail or rapid fault isolation that helps you identify the source of a problem Disk Drive S when it occurs See Identifying a Failed or Failing Component on page 121 for Error more information If your storage space includes a controller with a temperature sensor or an enclosure with an enclosure management device such as a SCSI Accessed Fault Tolerant Enclosure SAF TE processor temperature fa
107. he columns of the event log if required What Do the Event Status Icons Mean Adaptec Storage Manager indicates event status with icons This table lists the three categories or types of events based on severity Information The local system successfully connected to a remote system e A logical drive was created e A hot spare was deleted AN Warning e A logical drive is in a degraded state e A disk drive is being rebuilt e Acontroller is not responding to an enclosure Error e A controller has failed e A logical drive has failed A hot spare has failed e An enclosure is overheating e Multiple fans or power supplies within an enclosure have failed e An enclosure is not responding Warning and Error level icons appear next to components such as systems and logical drives affected by a failure or error creating a trail that helps you quickly identify the source of a problem See Identifying a Failed or Failing Component on page 121 for more information Note All Warning and Error level events also cause the audible alarm to sound See page 95 for more information Clearing the Event Log To clear all event logs belonging to all controllers in a selected system 1 Inthe Enterprise View click on the system you want 2 On the menu bar select Actions then select Clear logs on all controllers 3 Click Yes to clear the log Chapter 9 Monitoring Status and Activity e 95 Using Enclosure Icons to Monitor Enclosur
108. hile Adaptec Storage Manager verifies and fixes a logical drive you can t complete any other tasks on the controller Because the verification can take a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify and fix a logical drive 1 Ensure that no activity is taking place on the controller associated with the logical drive you want to verify and fix In the Enterprise View click the controller In the Logical Devices View click the logical drive In the menu bar select Actions then click Verify with fix ao A W N To begin the verification immediately click Yes To schedule the verification click Schedule then set the date and time You can also choose to set the verification as a recurring task For more information on scheduling tasks see page 75 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon SJ as shown at right to indicate that the task is in progress When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Notifying Users by Event Log Message About Status and Activity on page 96 You can now continue working on the controller Verifying a Logical Drive Without Fix Note To ver
109. ical Drives on page 64 7 Click Next 8 Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information see page 75 Deleting a Logical Drive A Caution When you delete a logical drive you lose all data stored on that logical drive To delete a logical drive Ensure that you no longer need the data stored on the logical drive 1 Inthe Enterprise View click on the controller associated with the logical drive 2 Inthe Logical Devices View click the logical drive 3 4 Chapter 6 Modifying Your Direct Attached Storage e 12 In the menu bar select Actions then click Delete logical device When prompted click Yes to delete the device or No to cancel the deletion If you click Yes the logical drive is deleted The disk drives or drive segments included in the logical drive become available and can be used to create a new logical drive see page 63 or to expand an existing logical drive see page 68 Creating a RAID Volume A RAID Volume comprises two or more logical drives connected end to end The logical drives in a RAID Volume Must be built
110. ical device 64 69 71 Initialize 83 Initialize all ready drives 83 Log in 50 Log out 50 logical drive level options 151 Notification Manager options 151 overview 43 149 to 152 Remove dedicated hot spare drive 55 Rescan 85 Save printable configuration 85 Save support archive 126 Send test event 98 Send test message 103 Set drive state to failed 82 SMTP server settings 104 system level options 149 Task Manager options 152 Update controller images 89 Verify 67 Verify with fix 67 activity in storage space event log 49 activity on storage space See monitoring Adaptec customer support 3 Adaptec Storage Manager Actions menu 43 Actions menu overview 149 to 152 Agent 14 beginning steps 14 bootable CD mode 23 Direct Attached Storage branch 44 display options 112 downloading newer versions 110 Email Notifications Manager 101 enhanced features 110 event log 93 feature keys 110 icons 45 46 47 154 to 155 installing Linux 20 OpenServer 21 Solaris 21 UnixWare 21 VMWare 22 Windows 19 Windows silent installation 134 introduction 14 locked features 110 logging into remote systems 31 main window overview 43 Notifications Manager 96 operating system support 17 standard unit of measure 112 system requirements 17 Task Manager 76 uninstalling 50 Linux 50 Windows 50 unlocking enhanced features 110 updating 110 Adaptec Storage Manager vs Agent 149 adapters See controllers ADDLOCAL 136 Administrator permissions 27 advanced sett
111. ication see page 98 e Modify a system s information or remove a system see page 99 e Disable logged nofications see page 100 e Clear the notification event log see page 100 Setting up Logged Notifications This section describes how to set up logged notifications for one system in your storage space You must complete the tasks in this section for each individual system that you want to monitor with logged notifications To set up logged notifications for a system 1 Note this information for each system that will receive event notifications about the selected system e Host name or TCP IP address e TCP IP port number or the default 34571 2 Inthe Enterprise View select the system you want Chapter 9 Monitoring Status and Activity e 97 3 On the tool bar click Configure point to the system then click Notifications ey Configure ae Help bous 8 fa adaptec com Local system F Ta General settings Management serice build name b ml Notifications Ek E Email Tee Tasks Controller 2 Controller 1 The Notifications Manager opens The local system is automatically included in the list of systems receiving logged notifications By default all local events are listed in the local event log Notifications Manager on Notifications Tab File View Actions Help m Add system Delete system Modif system ae Help General settings Notifications Email Notifications CO Tasks Hostname TC
112. ick Remove Click Remove All to remove all managed systems Chapter 10 Updating and Customizing Adaptec Storage Manager e 114 4 Click Next review the Managed systems summary then click Apply Managed system change summary Review your changes and select Apply to accept your changes or Back to modify your changes l Manage Systems summary gt Click Apply to save your managed systems changes System Name System Address System Type Specified Action ma 12 11 11 21 12 11 11 21 Direct Attached Storage Remove Pa 10 110 10 67 10 110 10 67 Direct Attached Storage Remove EA 10 110 5 63 10 110 5 63 Direct Attached Storage Remove m asm initiator4 12 11 11 23 Direct Attached Storage Add ma adaptec taag1 192 168 220 13 Direct Attached Storage Add m chuck lab2 10 5 3 23 Direct Attached Storage Add ma mw2003tape 10 7 3 17 Direct Attached Storage Add lt Back Apply Cancel Help 5 Ifyou removed systems that you no longer want to manage the Removing systems window opens To continue receiving events from these systems select Continue to receive events from remote system s from the drop down list otherwise select Do not continue to receive events from remote system s Then click OK Removing systems Ed 3 Removing systems Ease 1211 41 21 10 110 10 67 10 110 5 63 Do not continue to receive events from the remote system s a4 Chapter 10 Updating and Customizing Adap
113. ify and fix a logical drive see page 67 While Adaptec Storage Manager verifies a logical drive you can t complete any other tasks on the controller associated with that logical drive Because verification takes a long time to complete you may want to schedule it as a task to be completed overnight or on a weekend To verify a logical drive 1 Ensure that no activity is taking place on the controller associated with the logical drive you want to verify and fix 2 Inthe Enterprise View click the controller 3 Inthe Logical Devices View click the logical drive 4 Inthe menu bar select Actions then click Verify Chapter 6 Modifying Your Direct Attached Storage e 68 5 To begin the verification immediately click Yes To schedule the verification for later click Schedule set the date and time then click Apply You can also set the verification to recur For more information on scheduling tasks see page 75 Note Don t power off the system while the verification is in progress If you do the verification will stop While the verification is in progress the logical drive is shown as an animated icon as shown at right to indicate that the task is in progress i When the verification is complete an event notice is generated in the local system s event log and broadcast to other systems if you have event notification set up see Notifying Users by Event Log Message About Status and Activity on page 96 You ca
114. iles can t be overwritten For more information about Adaptec iSCSI products refer to the Adaptec Web site at www adaptec com Example Command Line Installations e To install all DAS options which include the Console Agent Readme and SNMP Support setup asm x86 exe s v qn ADDLOCAL Console Agent ASMReadme SNMPSupport e To install just the Agent and suppress a reboot at the end of installation setup asm x86 exe s v qn ADDLOCAL Agent REBOOT ReallySupress e To install only the CLI Tools and suppress a reboot setup asm x86 exe s v qn ADDLOCAL CLITools REBOOT ReallySuppress e To install the GUI feature to a different installation path setup asm x86 exe s v gn ADDLOCAL Console INSTALLDIR C Adaptec Storage Manager e To install and have setup wait until the install finishes before it closes start WAIT setup asm x86 exe w s v qn ADDLOCAL Console Agent REBOOT ReallySupress Selecting the Best RAID Level In this appendix Cona na R E gasses eee ee ee eens 138 Cie a Dre Somn eee 138 Nom tedindant Logical Drives RAID i iincimnaniipesienneimvecamasiancim nana 139 PAT EOE A ete ea euteeae 140 FAID I loli iite sc Los tal DINE epi rstre tte noes te onrenn tyre nen an nr tirevrsitirn lr riverr yey oeret Sr 140 AIBEL E a AINETE TA N cin eins Steet pee A TEE 141 ia AE ce 142 TREE TO ee ee ee AA EA A 143 ie E E e E E E E E E E ee eee 144 EPEA E e Bi b s EAEE EE E
115. ils for any reason it is represented in Adaptec Storage Manager with a red X as shown at right This section explains how to recover when a disk drive fails e Ifthe logical drive was protected by a hot spare see the following section e Ifthe logical drive was not protected by a hot spare see page 123 e If there is a disk drive failure in more than one logical drive simultaneously see page 123 e Ifitisa RAID 0 logical drive see page 123 e If multiple disk drives fail within the same logical drive see page 124 e Ifyou want to force a logical drive with multiple drive failures back online see page 125 Failed Disk Drive Protected by a Hot Spare When a logical drive is protected by a hot spare if a disk drive in that logical drive fails the hot spare is automatically incorporated into the logical drive and takes over for the failed drive For instance when a disk drive fails in the RAID 5 logical drive shown in the next example the logical drive is automatically rebuilt its data is reconstructed using the hot spare in place of the failed drive You can access the logical drive while it s rebuilding Physical devices Logical devices Controller 2 T Leal Connector 0 CHO Re Logical devices 1 ro D amp amp amp Db fs Connector 4 CN1 Physical devices Logical devices gt dh amp amp amp WA Controller 2 Mell Connector 0 CHO Ral Logical devices 1 gt i a ee amp gt 4 ccc
116. in a RAID 0 logical drive the data can t be recovered Chapter 11 Solving Problems e 124 Correct the cause of the failure or replace the failed disk drives Then restore your data if available Multiple Disk Drive Failures in the Same Logical Drive If multiple disk drives fail in the same logical drive you may be able to recover the data by recreating the logical drive in the wizard without the initialization step Omitting the initialization step reconstructs the logical drive metadata without modifying or destroying any other data on the disks Note RAID 6 and RAID 60 logical drives support two simultaneous disk drive failures See page 145 In some instances RAID 10 and RAID 50 logical drives may survive multiple disk drive failures depending on which disk drives fail See Selecting the Best RAID Level on page 137 for more information Caution This procedure is not guaranteed to successfully recover your logical drive The preferred and surest way to recover your data is to restore the failed logical drive from backup To recreate the logical drive after multiple drive failures 1 Start the logical drive wizard select Custom then click Next 2 Choose the same RAID level as the original logical drive then click Next 3 Select the same set of disk drives as the original logical drive 4 Ensure that all Advanced settings are the same as the original logical drive click Skip initialization then click Next v Advanced
117. ing Adaptec Storage Manager from the CD on page 23 for more information Controller Support The maximum number of controllers supported by Adaptec Storage Manager for each supported operating system is Windows JUp to 16 Adaptec controllers Linux Up to 16 Adaptec controllers UnixWare Up to 16 Adaptec controllers OpenServer Up to 16 Adaptec controllers Solaris Up to 16 Adaptec controllers VMWare Up to 16 Adaptec controllers Note For the most recent operating system support information visit www adaptec com Installing Adaptec Storage Manager In this chapter esn cece eee ec ee 19 TE cscs ee 20 Distilling on ieee EEA A 21 DRE a a PEA oid eee eee 21 a eel Niterog es uae Big ks ic Meer eeee ye EE E avr Bern A A A Tere avy nit nent Nye ie A I tert io eT 22 Using Adaptec Storage Manager with a Firewall weiiscssiccssnacdeersersivsnavainstarsservonnssnverenetianons 22 Running Adaptec Storage Manager from the CD ssssesssssseessereressersrsssessessessrsseessessressesseses 2a Adaptec Storage Manager must be installed on every system that will be part of your storage space This chapter describes how to install Adaptec Storage Manager on different operating systems and explains how to use Adaptec Storage Manager with a firewall Note To use Adaptec Storage Manager to configure a RAID controller before you install your operating system see Running Adaptec Storage Manager from the CD on page 23 Chapt
118. ings 38 64 Agent 14 alarm settings 87 event log 108 introduction 14 starting Linux 30 OpenServer 31 Solaris 31 UnixWare 31 Windows 30 alarm changing settings 87 controllers disabling 84 silencing 84 testing 84 disabling controller level 84 enclosure level 89 system level 88 enabling system level 88 enclosures disabling 89 silencing 88 testing 88 frequency 87 systems disabling 88 enabling 88 silencing 86 testing 86 testing controller level 84 Index e 163 enclosure level 88 system level 86 archive file 126 audible alarm See alarm auto discovery 112 automatic verification 66 background consistency check 66 68 background verification 66 blinking components 81 boards See controllers bootable CD mode 23 to 24 defined 23 broadcasting event alerts 107 Build initialize method 66 building storage space 25 to 40 bootable CD mode 23 custom configuration 36 express configuration 33 RAID Volumes 72 buttons Configure 97 101 Email Notification Manager 156 Events 94 main window 155 to 156 Notification Manager 156 Task Manager 156 C cards See controllers CD mode See bootable CD mode Clear initialize method 66 components blinking 81 defined 11 identifying 81 viewing properties 81 Configuration Event Detail window 93 Configure button 76 87 97 115 configuring 33 See also building storage space controller support 17 controllers Actions menu 150 blinking 81 disabling alarm 84 identifyin
119. ion for more information Chapter 6 Modifying Your Direct Attached Storage e 69 The expanded logical drive must have a capacity that s greater than or equal to the original logical drive To increase the capacity of a logical drive 1 2 3 In the Enterprise View click the controller associated with the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Expand or change logical device shown in the figure in Step 4 on page 67 A wizard opens to help you modify the logical drive Click Next Chapter 6 Modifying Your Direct Attached Storage e 10 5 Click on the disk drive s or disk drive segments you want to add to the logical drive Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives If you want to remove a specific disk drive or segment and replace it with another one for instance replace a smaller disk drive with a larger one click on the disk drive you want to remove An X indicates that the selected disk drive will be removed from the logical drive and you are prompted to select another disk drive of greater or equal size to replace it Physical devices Selected 2 Flashin rrow Click on 3 or more Upto 21 physical devices int ds eae Connector 0 CHO prompts yo
120. ise View without logging in To add or remove remote systems in the wizard 1 Inthe Enterprise View select Direct Attached Storage 2 From the Actions menu select Manage Remote Systems The wizard opens 3 Select the discovered systems you want to add to the Enterprise View then click Add Click Add All to select all discovered systems Managed system To add or remove a managed system select the desired systems and use the arrow buttons When complete click Next Direct Attached Storage Discovered Systems Managed system Ec apteryx EC asm initiator4 G asm initiator1 adaptec com m adaptec taag1 mi aya1225d2 chuck lab2 i bilyray ea5543 Ec bubba boop i djs tyan w2k3 i FeathersMcGraw ia gromit ia ISTORM ASM1 istorm local add gt m kni2030b adaptec com i KW Office Test i mad2084b i mathazar eC mongo ES mw2003tape O OO lt Remove m na 37621dcf5314 otc pyvyg sequoia F pvg bench 11 1 pvy hdqual 2 Add All gt gt f pvg jaguare EQ PV G Marauder X lt lt Remove All M pvg v244rt ct min pvg w2k3 v164 Mi REIZ056LAP adaptec com G reliant adaptec com i ros2086a adaptec com E rtp buildview 1 adaptec com Ec rtp golem1 adaptec com Fi tnnoem11 adanter com Lad lt Back Next gt Cancel Help To remove a system from the Enterprise View that you no longer want to manage select it from the Managed systems list then cl
121. ist of services check that the Adaptec Storage Manager Agent is installed and running If it s not you can choose to restart it Linux or VMWare On systems running Linux or VMWare the Adaptec Storage Manager Agent starts automatically when the system is powered on To verify that the Agent is running 1 Open a shell window 2 Enter this command ps ef grep StorAgnt sh If the Agent is running it s listed as sh StorAgnt sh Chapter 3 Building Your Storage Space e 31 UnixWare or OpenServer To start the Agent enter this command sh opt RaidMan RaidAgnt sh When the Agent has started a copyright message appears Note To have the Agent run automatically at system start up add this line to the etc inittab and etc cont init d kernel files nfra 12346 once sh opt RaidMan RaidAgnt sh Solaris To start the Agent enter this command svcadm enable ADPTstor_agent Logging into Remote Systems from the Local System Once Adaptec Storage Manager or the Adaptec Storage Manager Agent see page 14 is running on all systems in your storage space the next step is to log in to the remote systems from the local system Once you have logged in to a remote system it automatically appears in the Enterprise View each time you start Adaptec Storage Manager on the local system You can work with a remote system s controllers disk drives and logical drives as if they were part of your local system Note Adaptec Storage Manage
122. its successors 12 General You acknowledge that you have read this Agreement understand it and that by using the Software you agree to be bound by its terms and conditions You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you and supersedes any proposal or prior agreement oral or written and any other communication between Adaptec and you relating to the subject matter of this Agreement No additional or any different terms will be enforceable against Adaptec unless Adaptec gives its express consent including an express waiver of the terms of this Agreement in writing signed by an officer of Adaptec You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly This Agreement shall be governed by California law except as to copyright matters which are covered by Federal law This Agreement is deemed entered into at Milpitas California by both parties Should any provision of this Agreement be declared unenforceable in any jurisdiction then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof All rights in the Software not specifically granted in this Agreement are reserved by Adaptec Should you have any questions concerning this Agreement you may contact Adaptec by writing to Adaptec Inc Legal Department 691 South Milpitas Boulevard Milpitas California 95035 Contents Abo
123. ivated with a feature key See page 110 for more information More on i add A Create Properties Configure E a eT Ka al add a remote system create a logical drive open the Configuration wizard silence the audible alarm check status and other properties of a controller disk drive or other component view the full Event log configure notification settings configure email notification settings check the status of scheduled tasks monitor and modify scheduled tasks open the online Help see a text description of your disk drives see the size capacities of your disk drives see the size capacities of your disk drives relative to each other create a global hot spare create a logical drive delete a logical drive xpand and collapse additional information about disk drives and logical drives page 31 page 25 page 86 page 81 page 93 p page 96 age 101 page 74 page 49 page 48 page 48 page 48 page 53 page 25 page 71 page 48 Appendix D Buttons and Icons At a Glance e 156 Button Click to More on access logical drive specific functions such as deleting page 81 access channel specific functions such as rescanning page 81 access port specific functions such as blinking page 81 Buttons in the Notification Manager Button Click to More on
124. l Drive 1000 GB Unused Space 150 GB Unused Space 150 GB Appendix B Selecting the Best RAID Level e 140 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives where one disk drive is a mirror of the other the same data is stored on each disk drive Compared to independent disk drives RAID 1 logical drives provide improved performance with twice the read rate and an equal write rate of single disks However capacity is only 50 percent of independent disk drives If the RAID 1 logical drive is built from different sized disk drives drive segment size is the size of the smaller disk drive as shown in this figure Drive Segment Size Smallest Disk Drive Disk Drive 1 Disk Drive 1 Disk Drive 2 400 GB Disk Drive 2 Unused Space 150 GB wy il Disk Drives in Logical Drive RAID 1 Logical Drive 250 GB RAID 1 Enhanced Logical Drives A RAID 1 Enhanced RAID 1E logical drive also referred to as a striped mirror is similar to a RAID 1 logical drive except that data is both mirrored and striped and more disk drives can be included A RAID 1E logical drive can be built from three or more disk drives In this figure the large bold numbers represent the striped data and the smaller non bold numbers represent the mirrored data stripes Disk Drive 1 400 GB Disk Drive 1 1 3 Disk Drive 3 400 GB Disk Drive3 312 16 5 Disk Drive 2 400 GB Disk Drive 2 Disk Drives in Logic
125. l Drives on page 64 for more information 7 Click Next to review the RAID Volume settings To make changes click Back This example shows one RAID Volume ready to be created Click Appl to save your configuration changes Logical device Initialization a RAID volume 38 73 GB lt maex amv concer nen 8 Click Apply then click Yes Adaptec Storage Manager builds the RAID Volume The configuration is saved on the Adaptec controller and on the physical drives Adaptec Storage Manager replaces the individual logical drives with a single RAID Volume in the Logical Devices View Physical devices Logical devices Controller 1 T Connector 0 CHO Re Logical devices 7 RAID Volume replaces the two RAID Connector 1 CN1 5 logical drives shown in Step 1 oa Gg amp c amp 9 Partition and format your RAID Volume See page 35 for more information Scheduling Recurring or Resource Intensive Jobs In this chapter Fe Fe sip ee ee 75 Gerri eo e Task MEE E gee ee erent ery cen eres ee ey eee eee ee ee 76 Py T aE erie 77 Ee aE te aM ae ihr oe cee eer See aan Oe AO eee eee EE OA eee eee DOA 78 Be casei N E E oti oe eee tans 78 a crete aii cn i ee ence 78 Adaptec Storage Manager allows you to schedule some types of jobs or tasks to complete at convenient times Additionally you can schedule some tasks to recur at preset times A Task Manager utility helps you manage the task
126. l disk drives in both RAID 6 logical drives Two sets of parity data provide enhanced data protection and striping improves performance RAID 60 logical drives also provide high data transfer speeds Quick Answers to Common Questions In this appendix FI aa aaron N E E A smn eee ets 147 viats me dirende Ela hay 2 211 ON Seer ee een Eene TONE SE rEeRn ENT aaka A Rakni 149 Whatophons areon the Actions menti isircrnmmnnicnneniaeeniamninwens 149 What tasks can be scheduled to run at a specified time seseesssessseessesssesssesssesssesssesseesss 152 This chapter provides quick references to frequently requested information about basic tasks functions and concepts in Adaptec Storage Manager Note For troubleshooting tips see Solving Problems on page 120 Appendix C Quick Answers to Common Questions e 147 How do l Set up my storage space Follow the five steps in the Getting Started Checklist on page 14 Create or add a new logical drive In the Enterprise View right click the controller you want then click Create logical device Or click either of the buttons shown at right or See Building Your Storage Space on page 25 Open the Configuration wizard In the Enterprise View right click the controller you want then click Create logical device Or click either of the buttons shown at right Create or See Building Your Storage Space on page 25 Turn off the alarm Click the Silence bu
127. l system o A HIL6617 adaptec com Error is on a remote system Enterprise view 9 FA Direct Attached Storage 0 5 bouz287a adaptec com Local system 7 HIL6617 adaptec com Wi Controller 1 Adaptec 52445 0n Controller 1 Enterprise view GA Direct Attached Storage g k bouz2287a adaptec com Local system Physical devices Controller 1 Adaptec 52445 Connector 0 CHO D g a Oy a Connector 1 CH1 e amp amp a amp 7 HIL6617 adaptec com Controller 1 Adaptec 52445 on Device 1 Double click Device 1 to open the Properties window and continue tracing the fault to its Source Properties Megotiated transfer speed Failed State E Failed a disk drive failure S W A F T error Mo Vrite cache mode rite back Chapter 11 Solving Problems e 122 Stopping the Creation of a New Logical Drive To stop the creation of a new logical drive right click on the magnifying glass icon then select Stop current task You can also change the priority of the build task to High Medium or Low by selecting Change background task priority from the same right click menu Logical devices mja 9 Logical devices 1 gt Rs G Hints and tips fs Build Verify in progress You cannot alter the configuration Stop current task is Change background task priority p Delete logical device Properties Recovering from a Disk Drive Failure When a disk drive fa
128. ld not set the specified partner controller name SetSpareSet Could not change the specified spare set attribute SetToAHotSpare Could not create a dedicated hot spare drive SetToDefunct Could not set the specified drive to failed SetToEmpty Could not remove the specified failed drive SetToHotSpare Could not create a hot spare drive SetToOnline Could not set the specified failed drive to optimal SetToSHotSpare Could not create a standby hot spare drive SetWce Could not change the write cache mode SyncArray Could not start the array verify SyncLogDrive Could not start the logical drive verify Chapter 11 Solving Problems e 132 Error Error Message Text Targetinfo Could not write the logical drive target information Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive Verify failed to start VolumelnUse Could not delete the specified logical drive One or more initiators are logged into the logical drive adaptec Part Ill Appendices In this part Completing a Silent Windows Installation 0 134 Selecting the Best RAID Level ccceceeeeeeeeeeees 137 Quick Answers to Common QUESTIONS ccccee seen 146 Buttons and Icons At a Glance 2 2 cc cece cc
129. le write cache EventNotSent Could not send the event to the system ExportedArray Could not export the specified array FactoryDefault Could not restore the configuration to the factory default settings FailoackDiskSet Could not move diskset FailedAtPort Adaptec Storage Manager failed to start at specified port number FailedSelfTest Specified self test problem code was returned from specified controller channel SCSI ID S N FailedSelfTestStart One or more of the selected disk drives failed to execute the self test View the RaidErrA log file on the Adaptec Storage Manager Agent for details FailedToConnect Failed to connect to specified host name at specified port number FailedToReadNOT Failed to read the notification list file FailedToReadSEC Failed to read the user accounts file Faillncompatible Failed to connect to the specified host name due to incompatible software versions FailOver Could not fail from the active device to the passive device FailoverDiskSet Could not move diskset HostList Could not write the host initiator list HotSwap Could not enable the automatic rebuild on replacement operation ImageSelect Could not change the firmware to the specified boot image ImportConfig Could not copy the configuration from the specified drives ImportedArray Could not import the specified array IncreaseLogDrive Could not increase the size of the specified logical drive InitHardDrive Could not initialize the specified disk drive InitLogD
130. left side of the window enter a name for the logical drive Names can include any combination of letters and numbers but cannot include spaces 7 On the right side of the window select the disk drives you want to use in the logical drive Adaptec Storage Manager prompts you to select the correct number of disk drives Note Adaptec recommends that you not combine SAS and SATA disk drives within the same logical drive Adaptec Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Number of disk drives required Physical devices vd Click on 3 or more physical devices inthe panel at right Connector 0 CHO RAID level RAID 5 gt g g g Hame LogicalA Connector 4 CN41 gt Advanced settings gt g5 g5 Eb Connector 2 CH2 PA ee a E Ea Connector 3 CH3 a Remove logical device Chapter 3 Building Your Storage Space e 38 By default Adaptec Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select To set a custom size for the logical drive see Step 9 8 Optional Create a global hot spare by clicking the Create Global Hot Spare button then clicking on an available disk drive Alternatively Ctrl click an available disk drive Available disk drives are represented by light blue icons A plus sign appears to indicate that the selected disk drive will be a hot spare
131. ler manually 4 Review the information that is displayed Configuration summary Below is the configuration summary for the controller To accept and save this configuration click Apply To make changes click the Modify button Configuration summary Click Apply to save your configuration changes Logical device Initialization 101 458 GB 19 449 GB Simple volume 9 684 GB Modify logical devices lt Back Anny To exclude specific disk drives specify a size for the logical drives or to make other changes to the configuration click Modify logical devices See Step 7 on page 37 for more information Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system Chapter 3 Building Your Storage Space e 35 5 Click Apply then click Yes Adaptec Storage Manager builds the logical drive s indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View The configuration is saved on the Adaptec controller and on the physical drives Logical devices T a 9 Logical devices 3 gt 9 A magnifying glass means that a logical drive is being built It disappears once the logical drive has been created Note To stop the creation of a new logical drive right click on the magnifying glass icon Shown in the figure above then
132. ler support 17 installing Adaptec Storage Manager 21 starting Adaptec Storage Manager 29 starting the Agent 31 operating system event log 108 operating system support 17 P parity 142 partitioning logical drives 35 partitions 70 permission levels 27 Physical Devices View 43 45 icons 46 154 pool hot spares 54 power status icon 95 properties 81 Properties button 81 Q Quick initialize method 66 R RAID distributed spare drives 143 mirrored data 140 non redundant logical drives 139 parity 142 RAID 0 139 RAID 1 140 RAID 10 141 RAID 1E 140 RAID 5 142 RAID 50 144 RAID 5EE 143 RAID 6 145 stripe size 65 RAID 60 145 stripe size 65 striping data 139 RAID levels changing 71 custom configuration 37 express configuration 33 selecting 37 RAID segments 138 RAID Volumes 72 RaidCfg log file 85 read cache 65 REBOOT 136 rebuilding defined 122 123 rebuilding logical drives 125 recurring tasks 75 registering new controllers 84 Relative Size Capacity View 48 remote systems 26 removing 32 startup port number 32 Remote systems wizard 113 renaming logical drives 64 rescanning controllers 85 ROM Update wizard 89 running Adaptec Storage Manager Linux 29 OpenServer 29 Solaris 29 UnixWare 29 S Scheduled task status 77 scheduling tasks 75 rescheduling 78 supported tasks 75 changing RAID level 71 expanding logical drives 70 modifying logical drives 64 verifying 68 verifying with fix 67 See
133. ling Recurring or Resource Intensive Jobs e 16 3 Set the date and time for the task Note Keep geography in mind If you are scheduling tasks on remote systems located in other geographical areas remember that the time you set for a scheduled task is that system s time which may be different from local time You will be prompted to select a new time if the one you ve set occurs in the past on the remote system 4 Set the recurrence frequency from the drop down menu if the option is available for this task and you want it to occur regularly You can set a task to recur daily weekly or monthly 5 Click Apply The task is saved in the Task Manager and the scheduled task is added to the Task List For more information about the Task Manager see the following section Opening the Task Manager You can use the Task Manager to monitor and modify the tasks you have scheduled To schedule a task see page 75 Tasks are associated with systems When you open the Task Manager you see the scheduled tasks associated with that local or remote system only To open the Task Manager in the tool bar click Configure point to the system then click Tasks Properties fF Events Configure Help Physical aa hou2 8 a adaptec com Local system P vii General settings Mana air Notifications 4 Controller 1 C Email Notifications Connector 0 CNO HB Logical di 5 Tasks gt a ae Ge amp D The Task Manager opens
134. ller 1 Inthe Enterprise View click the controller 2 Inthe menu bar select Actions then click Rescan Adaptec Storage Manager scans all the channels or ports on the controller you selected When the scan is complete a report appears 3 Click Done after you have reviewed the scan report Saving Your Controller Configuration If you require a record of your controller configurations you can use Adaptec Storage Manager to create a text file with this information about all controllers on a selected system e Controllers e Disk drives e Disk drives used in logical drives e Logical drives To save a system s controller configurations 1 Inthe Enterprise View click the local or remote system 2 Inthe menu bar select Actions then click Save printable configuration 3 In the Save window browse to the directory you want then enter a file name for the report The default directory is the directory in which the Adaptec Storage Manager is installed The default file name is RaidCfg log A text file report is saved Setting a Controller s Default Task Priority To set the default priority for all tasks running on the controller to High Medium or Low right click the controller in the Enterprise View or Physical Devices View then select Change default task priority Note This setting applies to new tasks It does not affect currently running tasks Chapter 8 Maintaining Physical Devices e 86 Testing and Silencing Sys
135. log in as an Administrator Windows Enter a valid user name and password for the Administrator or Administrative User on the system The Administrative User is any member of the local Administrators group which can in a Domain configuration include Domain Administrators Linux Enter root for the user name and enter the root password e UnixWare or OpenServer Enter root for the user name and enter the root password e Solaris Enter root for the user name and enter the root password User Level Logging in as a User partially restricts your access to the storage space as described in this table Users can User s can t Rescan controllers Create logical drives Save activity logs Modify logical drives Verify disk drives with and without fix Delete logical drives Verify logical drives with and without fix Delete hot spares Identify disk drives and enclosures Perform data migrations Rebuild disk drives Create hot spares Access the same information as Guests see the following section To log in as a User use your normal network user name and password Guest Level Logging in as a Guest restricts your access to the storage space to view only You can see all local and remote systems and view their properties windows view event logs save configuration files and support archives and browse the online Help You cannot make any changes to the storage space To log in as Guest click Cancel on the
136. mote systems In the Enterprise View click on a system In the menu bar select Actions to view these options Actions Help Then select Action actions to view these options Agent actions p Actions Help Agent actions he H Configure Save printable configuration View event log Save support archive Alarm actions Clear logs on all controllers Save printable configuration Save support archive Clear logs on all controllers Change display group Properties Change display group b Properties Controller 1 RAID controller ammm e m Appendix C Quick Answers to Common Questions e 150 Controllers In the Enterprise View click on a controller In the menu bar select Actions to view these options Then select Alarm actions to view these options Actions Help E Create Delete all logical devices Actions Create Configure amp Delete all logical devices Initialize all ready drives Alarm actions Blink all physical drives E Recan Initialize all ready drives Background consistency check gt Alarm actions N H Silence alarm Enable copy back mode Blink all physical drives Test alarm E Rescan Disable Properties Background consistency check Enable copy back mode Properties re 1 ADAPTEC SA Disk drives In the Physical Devices View click on a disk drive In the menu bar select Actions to view these options Create simple volume Create dedicated hot spar
137. n and power module status is displayed by status icons in the Physical Device view as shown in the next figure These status icons change color to indicate status see page 95 Physical devices Status Icons Controller 3 14 5 LI Enclosure 0 ADAPTEC SANbloc 550 fh l b amp 6 amp amp amp Aa L Power Module Status 2eeec Temperature Status Fan Status For more information see Monitoring Status and Activity on page 92 Note By default all Warning and Error level events activate an audible alarm See f your enclosure does not have an enclosure management device the status icons appear but do not indicate status on page 95 for more information Getting Help Adaptec Storage Manager online Help includes conceptual information glossary definitions and descriptions of on screen menus and items in addition to step by step instructions for completing tasks To open the online Help click the Help button shown at right Alternatively press Heip Help the F1 key or in the menu bar select Help then click Search or Contents Press the Help button in a dialog box or wizard for help with that specific dialog box window or procedure Additionally you can find the most commonly asked about information in Quick Answers to Common Questions on page 146 of this User s Guide Chapter 4 Exploring Adaptec Storage Manager e 50 Logging Out of Adaptec Storage Manager To log out of Adaptec Storage Manager 1
138. n about event types see page 94 Logged notifications can help you monitor activity on your entire storage space from a single local station and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only Logged notifications include status information and identify which system or source an event occurred on For instance in this example the event log indicates that two logical drives were added to a system named gas1668b Source Description 11 01 44 AM POT GASTEBSB adaptec com Added logical device controller 1 logical device 4 Logi 11 01 44 AM POT GASTBRSB adaptec com Added logical device controller 1 logical device 3 OLogi 11 01 41 AM POT GASTBBEB adaptec com Successfully applied the new configuration controller 1 10 53 48 AM POT bou efc adaptec com Could not clear the event logs for system bou2 erc ada 10 53 32 AM POT GASTBREB adaptec com Could not clear the event logs for system GAS1BHBB ad 10 40 46 AM POT bou erc adaptec com Reconfiguration complete controller logical device 3t Logged notifications are not sent to all systems in your storage space In the Notifications Manager you can specify which systems will send and receive logged notifications then you can add or delete systems as your storage space grows and changes Follow the instructions in this section to e Set up logged notifications see the next section e Send atest notif
139. n now continue working on the controller Enabling Disabling Background Consistency Check If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Enterprise View then click Properties To enable or disable background consistency check 1 Inthe Enterprise View click the controller 2 Inthe menu bar select Actions then click Enable Disable background consistency check The controller is updated with the new setting Setting the Background Consistency Check Period You can choose how often Adaptec Storage Manager checks for inconsistent or bad data on your logical drives and hot spares To change the background consistency check period 1 Inthe Enterprise view select a controller 2 Right click Background Consistency Check then select Change period The Change background consistency check period window opens 3 Adjust the slider control from Very Slow 365 days to Fast 10 days Alternatively in the New Period field use the arrow keys to increase or decrease the setting 4 Click OK Increasing the Capacity of a Logical Drive You can add more disk drive space to a logical drive to increase its capacity or expand it Note The maximum size of a logical drive varies by controller Refer to your controller s documentat
140. nd Applications Sa Shell Hardware Det Started Automatic Local Sys Sy Smart Card Manages 4 Manual Local Ser z WMI Control 85 SNMP Service Includes ag Manual Local Ser Ee Indexing Service Sy System Event Notifi Tracks syst Started Automatic Local Sys op ClearCase Sy System Restore Ser Performs s Started Automatic Local Sys Sy Task Scheduler Enablesa Started Automatic Local Sys Sa TCP IP NetBIOS Hel Enables su Started Automatic Local Ser Sa Telephony Provides T Started Manual Local Sys 2 Extended A Standard 2 Double click SNMP Service The SNMP Service Properties window opens 3 Click the Traps tab then enter the IP address of each system on which you want to enable traps 4 Click OK 5 Start the SNMP service Chapter 9 Monitoring Status and Activity e 107 Setting Up SNMP Notifications on Linux For the Linux operating system the Adaptec Storage Manager SNMP agent is a sub agent that interfaces with the UCD SNMP agentx architecture UCD SNMP is a third party package for Linux for information documentation and downloads see www net snmp org To configure SNMP support 1 Install Adaptec Storage Manager see page 20 2 Add Adaptec OID information and agentx extension information to the snmp conf 3 Delete var agentx master socket file for agentx 4 Start the snmpd daemon and agentx 5 Start aus snmp daemon Refer to your Linux documentation for information on configuri
141. ndix B Selecting the Best RAID Level e 145 RAID 6 Logical Drives A RAID 6 logical drive also referred to as dual drive failure protection is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy However RAID 6 logical drives include two independent sets of parity data instead of one Both sets of parity data are striped separately across all disk drives in the logical drive RAID 6 logical drives provide extra protection for your data because they can recover from two simultaneous disk drive failures However the extra parity calculation slows performance compared to RAID 5 logical drives RAID 6 logical drives must be built from at least four disk drives Maximum stripe size depends on the number of disk drives in the logical drive Disk Drive 1 Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 1 Disk Drive 2 2 P2 449 Ca Disk Drive 3 400 GB Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB DISK HVE Unused Space 150 GB Disk Drives in Logical Drive RAID 60 Logical Drives P2 4 500 RAID 6 Logical Drive 500 GB plus Parity P1 amp P2 Similar to a RAID 50 logical drive see page 144 a RAID 60 logical drive also referred to as dual drive failure protection is built from at least eight disk drives configured as two or more RAID 6 logical drives and stripes stored data and two sets of parity data across al
142. nector 1 CN1 gt 2 amp amp amp Connector 2 CH2 D a amp 2 amp By selecting a controller in the the disk drives Shown above or enclosures and disk drives Enterprise View shown below connected to it and the logical drives created with those disk drives appear in the Physical and Logical Devices Views Enterprise view Physical devices Logical devices Direct Attached Storage Controller 3 Adaptec 4800545 J Ee T iia i bouz 287a adaptec com Local system Wa Controller 1 Adaptec 52445 Enclosure 0 ADAPTEC SANbloc 50 Ja Logical devices 1 Wa Controller 2 Adaptec 3805 a ae Controller 3 Adaptec 4800545 De b amp GG oo fo L 5 fil HIL6617 adaptec com i b 8 e You can perform most tasks by selecting a controller in the Enterprise View and working with its associated devices in the Physical and Logical Devices Views Chapter 4 Exploring Adaptec Storage Manager e 45 What do the Enterprise View icons mean Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure 4 Controller The Physical Devices View When you select a controller in the Enterprise View information about the physical devices connected to that controller appear in the Physical Devices View Disk drives designated as hot spares have plus signs beside them Enterprise view Physical devices Direct Attached Storage Controller 1 Adap
143. ng UCD SNMP agentx and setting up traps Nofifying All Users About Status and Activity You can set Adaptec Storage Manager to send status alerts about a specified system to all users who are logged into your storage space You might want to do this if your storage space isn t managed by a dedicated person or if that particular system is off site or not connected to a monitor Event alerts signal everyone working on the storage space that a system requires technical assistance When you set Adaptec Storage Manager to broadcast event alerts all logged in users receive messages about all types of events In Windows these alerts appear as pop up messages in all other operating systems these alerts appear as console messages When enabled event alerts occur independent of event notifications see page 96 and email notifications see page 101 To enable event alerts 1 Inthe Enterprise View select the system you want 1 On the tool bar click Configure point to the system you want then click General Settings aan Configure ae Help hous fa adaptec com Local system F Ta General settings i a Notifications ee a ee ae TE Email Notifications nnector 0 CHO Tasks l bln lnninral dnn r The Adaptec Storage Manager Agent General Settings window opens for that system See the figure on page 116 2 Select Broadcast events to logged in users then click Save changes 3 Restart Adaptec Storage Manager to apply
144. nu bar 43 monitoring activity and status 93 notification types enclosure status icons 95 event log 93 event status icons 94 overview 43 Physical Devices View 43 status icons 94 tool bar 43 manual verification 66 mirroring 140 monitoring 92 to 95 101 107 to 108 clearing event log 94 component properties 81 email notifications 101 from address 102 changing from address 104 changing SMTP server 104 disabling 105 failed test emails 103 modifying recipient information 104 recipient addresses 101 re enabling 105 removing recipients 104 setup 101 SMTP server settings 102 test emails 103 Email Notifications Manager 101 event details 93 event log 49 93 event log messages 96 full event log 94 logged notifications 96 adding systems 96 disabling 100 failed test events 99 modifying systems 99 re enabling 100 removing systems 99 test events 98 notification types logged notifications 96 Notifications Manager 96 options 93 status icons 94 tasks 77 N non redundant logical drives 139 Notification Manager Actions menu 151 buttons 156 notification types email notifications 101 notifications 96 to 108 event alerts 107 Notifications Manager 96 to 107 clearing the log 100 disabling 100 modifying systems 99 opening 96 re enabling 100 Index e 167 removing systems 99 test events 98 O online help 49 opening Adaptec Storage Manager Linux 29 OpenServer 29 Solaris 29 UnixWare 29 OpenServer control
145. of the information contained herein Adaptec reserves the right to make changes in the product design without reservation and without notification to its users Disclaimer IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES Adaptec Customer Support If you have questions about installing or using your Adaptec product check this document first you will find answers to most of your questions If you need further assistance use the support options listed below To expedite your service have your computer in front of you Technical Support Identification TSID Number e Before contacting Technical Support you need your unique 12 digit TSID number The TSID number identifies your product and support status The TSID number is included on a white bar coded label like this example TSID PINNNNNNYYWAy THIS TSID NUMBER WILL PRODUCT P N PPPPPPPPPPPPPPPP BE REQUIRED WHEN Beare Tee ical ii DAUE TOM UIN OAT A AT SUPPORT 5 PRODUCT S N XXXXXXXRAAAAAR ELA LUN DD M D LU Y DA DA e Affix a copy of the TSID label to the CD jacket so that you don t lose it North America e Visit our Web site at www adaptec com e Search the Adaptec Support Knowledgebase ASK at ask adaptec com for articles troubleshooting tips and frequently asked questions for your product e For information
146. og in to a remote system with the proper permission level to complete the tasks you wish to perform See Understanding Permission Levels on page 27 for more information If Adaptec Storage Manager detects a new controller on the local system the New Hardware Detected window opens Click Register Now then follow the on screen instructions to complete the registration Continue with Creating Logical Drives on page 33 Removing a Remote System If you no longer want to monitor a remote system you can remove it from the Enterprise View of Adaptec Storage Manager Removing a remote system does not take it off line Note Adaptec Storage Manager has a wizard to help you manage the remote systems in your storage space The wizard simplifies the process of a removing remote systems from the Enterprise View For more information see Managing Remote Systems on page 112 To remove a remote system 1 In the menu bar of the main window select Remote select Remove managed system then click the system you want to remove The Remove Managed System window opens If you want to continue receiving events from the remote system after it s been removed from the local system select Continue to receive events from the remote system from the drop down menu Click OK The remote system is removed from the Enterprise View of Adaptec Storage Manager Chapter 3 Building Your Storage Space e 33 Creating Logical Drives Adaptec Storage Man
147. on the Tasks tab of a new window The Tasks tab has two main panels as shown in this figure All scheduled tasks for the system appear in the task list all events related to scheduled tasks on that system appear in the event log Tasks Tab File View Actions Help ae Help General settings Notifications i Email Notifications D Scheduled Start Tire Status Recurring ipti Fri 1 amp 2 00r 0731 39 PM PST Scheduled Monthly Builderity logical device controller 1 logical devic 2 Thu 12 20 2007 07 32 42 PM PST Scheduled Expand or change logical device Task List Source Task event description G12192007 02 58 44 PM PST Task Manager started with tasks Enabled Task Event Log Note From the Tasks tab you can access other utilities in this window such as the Email Notification Manager See page 101 by clicking their tabs Chapter 7 Scheduling Recurring or Resource Intensive Jobs e Tf Monitoring Tasks Use the two main panels of the Task Manager the task list and the task event log to monitor your tasks Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation and includes basic information about each task Although you can t sort the tasks in any other order you can reorganize the columns in the Task List by clicking and dragging the column heads The Status column of the Task List shows the current condition of each task Scheduled tThe
148. or 0 CH0 RAID level fs RAID 5 a a Name Device w e amp i Connector 1 CH1 Advanced settings Free segments of larger disk drives 7 g5 z used in logical S nm drive 4 Remove logical device 3 Click Next 4 Review the logical drive settings 5 Click Apply then click Yes Adaptec Storage Manager builds the logical drive The configuration is saved in the Adaptec controller and in the physical drives Stopping the Creation of a Logical Drive To stop the creation of a new logical drive right click the magnifying glass icon shown Ee at right then select Stop current task Changing the Priority of the Creation of a Logical Drive To change the priority of the creation of a logical drive to High Medium or Low right click the magnifying glass icon then select Change background task priority Note To set the default priority for all tasks on the same controller see Setting a Controller s Default Task Priority on page 85 Chapter 6 Modifying Your Direct Attached Storage e 64 Fine tuning Logical Drives You can fine tune a new or existing logical drive to meet your needs by changing its name or adjusting the Advanced settings described in this section Not all options are available for all controllers or all RAID levels Renaming a Logical Drive To change the name of a logical drive 1 2 3 4 In the Enterprise View click the controller associated with
149. orage o m HIL6617 adaptec com Fr Group o Gal bou2 287 a adaptec com Local system Chapter 10 Updating and Customizing Adaptec Storage Manager e 118 3 To add another system to the display group repeat right click on that system in the Enterprise View select Change display group then click the display group name Enterprise view a gt Direct Attached Storage Grou gt Gib i Save printable configuration Save support archive Agent actions Clear logs on all controllers Change display group p None Properties D Groupi h The system is added to the display group Enterprise view O Direct Attached Storage o a i bous23 fa adaptec com Local system o a HILG617 adaptec com Note A system can belong to only one display group at a time you can t include the same system in multiple display groups Viewing Display Group Status To quickly view the status of systems within a display group you can open the display group Properties window In the Enterprise View right click on the display group then click Properties The Properties window opens for that display group summarizing the status of the systems that belong to that group Fe Properties Groupa System group Group name Mumber of managed system Systems with good status Systems with Unknown status Systems with problems Moving a System from One Display Group to Another To move a system
150. ped together in the Enterprise View Solving Problems In this chapter General Pe et TIPS estee ari AE Er Ra 123 Identifying Failed ot Failing OI a soca eres cee 123 Stopping the Credion ofa New Logical Ue onseisisciniii nekin 124 Fecovermng hormia Disk Drive Tae eigi EEE R 124 Fenua Lonia DING sonona eves nr ey at erst ners 127 Foe TE eR saraa ieat 128 Re a Mpport ee ee 128 Understanding Error and Varning ih ree connec enanianawatane 129 Chapter 11 Solving Problems e 131 General Troubleshooting Tips If you experience problems installing or using Adaptec Storage Manager follow these suggestions e Ensure that you are logged in to Adaptec Storage Manager at the permission level you need to perform the tasks you want See page 27 for more information e Ensure that all managed systems are powered on and that you are logged in to any remote systems you want to manage See page 31 for more information e Check all cable connections e Try uninstalling and reinstalling Adaptec Storage Manager Identifying a Failed or Failing Component When your are notified of a Warning or Error level event use Adaptec Storage Manager s rapid fault isolation feature to quickly identify the source of the problem For instance in this example a disk drive has failed To find the failed disk drive follow the yellow Error icons Enterprise view GA Direct Attached Storage g F bouz 287a adaptec com Loca
151. phabetically and appear in the Enterprise View below any systems that are not part of a display group A system can belong to only one display group at a time you can t include the same system in multiple display groups Follow the instructions in this section to Chapter 10 Updating and Customizing Adaptec Storage Manager e 117 Create display groups see the next section View display group properties see page 118 Move a system from one group to another see page 118 Rename a display group page 119 Remove a system from a display group page 119 Delete a display group page 119 Creating Display Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective Systems in a display group appear together in the Enterprise View under the group name To create a display group 1 In the Enterprise View right click on a system that you want to add to a display group select Change display group then click New group Enterprise view k EE Direct Attached Storage q AUMAR m Log out Agent actions Save printable configuration o il HIL6617 a Save support archive Clear logs on all controllers Change display group Properties r Group name Group name GroupA The display group is created and the system you selected in Step 1 is added to it Enterprise view ia Direct Attached St
152. r has a wizard to help you manage the remote systems in your storage space The wizard simplifies the process of connecting to remote systems and adding them to the Enterprise View For more information see Managing Remote Systems on page 112 To log in to a remote system 1 Inthe Enterprise View select either Direct Attached Storage or the Local System 2 From the Actions menu select Add managed system File View Remote Actions Help ia Add managed h i Enterprise view e p Properties gt Direct Attached Suu aye E bouz2287a adaptec com Local system The Add Managed System window opens Add managed system Hote The system must be running the Adaptec Storage Manager rst or repa asaros be O System startup pon number 34 571 User name admin Password Save user hame password Required feld if securi ls enabled T Chapter 3 Building Your Storage Space e 32 Enter the host name or TCP IP address of the remote system Or select a system from the drop down list Enter the startup port number of the remote system The default port number is 34571 Click Connect Adaptec Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View File View Remote Actions Help Ea add ES Properties F Enterprise view Fr Direct Attached Storage 1 bou2287a adaptec com Local system am HIL661 adaptec com Note You must l
153. rage space see page 25 About Adaptec Storage Manager Adaptec Storage Manager is a software application that helps you build a storage space for your online data using Adaptec RAID controllers disk drives and enclosures Note For information about creating an IP SAN with Adaptec Storage Manager and the Snap Server 700i Series refer to the Adaptec Web site at www adaptec com With Adaptec Storage Manager you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance You can also use Adaptec Storage Manager to monitor and maintain all the controllers enclosures and disk drives in your storage space from a single location About the Adaptec Storage Manager Agent When Adaptec Storage Manager is installed on a system the Adaptec Storage Manager Agent is also installed automatically The Agent is like a service that keeps your storage space running It s designed to run in the background without user intervention and its job is to monitor and manage system health event notifications tasks schedules and other on going processes on that system It sends notices when tasks are completed successfully and sounds an alarm when errors or failures occur on that system The Agent uses less memory than the full application If your storage space includes systems that won t be connected to monitors and therefore won t require the user interface described in this User s Guide you
154. rance The ability of a system to continue to perform its functions even when one or more disk drives have failed firmware A combination of hardware and software software written onto read only memory ROM format See initialize G GB GigaByte 1 024 MB See also MB H host A system that s connected to a TCP IP network See also TCP IP host bus adapter HBA An adapter card that includes all of the I O logic software and processing to manage the transfer of information between the host and the devices it s connected to hot space A RAID 5EE logical drive See page 143 hot spare A spare disk drive which will automatically replace a failed disk drive in a logical drive hot swap Remove and replace a failed disk drive in a logical drive without shutting down the server or disrupting activity on the logical drive Glossary e 159 Storage Manager Agent Runs in the background on your system monitoring and managing event notifications tasks schedules and other on going processes in your storage space It requires no user intervention and includes no user interface initialize Prepare a disk drive for reading and writing I O Input Output Data entering into or being extracted from a system L LAN Local Area Network A network of interconnected workstations sharing the resources of a single server typically within the area of a small office building LED Light emitting Diode An electronic device th
155. rd disk drive hard drive See disk drive HBAs See controllers help 49 hot spares 45 46 53 to 55 creating 38 53 Index e 165 creating dedicated 54 creating pool 54 dedicated defined 53 deleting 55 distributed spare drives 143 global defined 53 limitations 53 removing 55 icons 45 46 47 154 to 155 enclosure status icons 95 Enterprise View 45 154 event status icons 94 Logical Devices View 47 155 Physical Devices View 46 154 identifying components 81 initialize method 66 initialize priority 66 initializing disk drives 83 INSTALLDIR 136 installing Adaptec Storage Manager 18 to 21 Linux 20 OpenServer 21 Solaris 21 UnixWare 21 VMWare 22 Windows 19 silent installation 134 J JBODs See enclosures jobs See tasks L Linux controller support 17 installing Adaptec Storage Manager 20 SNMP support 107 starting Adaptec Storage Manager 29 starting the Agent 30 uninstalling Adaptec Storage Manager 50 local systems 26 locked features 110 unlocking 110 log files clearing 105 logged notifications 96 adding systems 96 disabling 100 failed test events 99 modifying systems 99 re enabling 100 removing systems 99 test events 98 logging in logging back in 50 permission levels 27 logging out 50 logging back in 50 Logical Devices View 43 46 icons 47 155 logical drives 46 61 to 72 Actions menu 151 advanced settings 38 64 automatic verification 66 available space on disk drives 62 background consis
156. rds Requires Windows Server 2003 R2 or Windows vista Custom Setup Launches a Custom Setup 4 Repeat these steps to install Adaptec Storage Manager on every Windows system that will be part of your storage space Chapter 2 Installing Adaptec Storage Manager e 20 Installing on Linux This section describes how to install Adaptec Storage Manager on systems running Linux See System Requirements on page 17 for a list of supported operating systems Adaptec Storage Manager includes the Java Runtime Environment JRE Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the rpm erase StorMan command To install Adaptec Storage Manager 1 2 Insert the Adaptec Storage Manager Installation CD Mount the Adaptec Storage Manager Installation CD For Red Hat mount dev cdrom mnt cdrom For SUSE mount dev cdrom media cdrom Change to the cdrom directory For Red Hat cd mnt cdrom linux manager For SUSE cd media cdrom linux manager Extract the RPM package and install it rom install StorMan rpm Unmount the Adaptec Storage Manager Installation CD For Red Hat umount mnt cdrom For SUSE umount media cdrom Repeat these Steps to install Adaptec Storage Manager on every Linux system that will be pa
157. re images Monitoring Status and Activity In this chapter A AE E 1 i O EENIA A AA A A NA I AA ANE AAIEN 93 CMe Stahre ron Te Man WMO senpasian 93 Notifying Users by Event Log Message About Status and Activity ssessssssesesssssessessreseess 96 Notifying Users by Email About Status and Activity sssessssesessssessessressessrsssessessressesseses 101 Notifying Users by SNMP Trap About Status and ACctivity ccesccssccsstcesseeseeesseeseeeeeees 106 Noliiyimig All Users About Status and ACHVI osisssa kiaina 107 Changing an Operating System s Event Log Setting ccccce cies csecsssecessstsacesastessnesudeaseeensesieeee te 108 This chapter describes how Adaptec Storage Manager helps you monitor your storage space Chapter 9 Monitoring Status and Activity e 93 Monitoring Options Adaptec Storage Manager provides many ways to monitor the status of your storage space e Event Log The main window of Adaptec Storage Manager features an event log that provides at a glance status information about activity occurring in your storage space See the following section e Event Status Icons Three basic icons information warning and error appear in the event log and in the main Adaptec Storage Manager window to help you quickly identify problems See page 94 e Enclosure Status Icons If your storage space includes an enclosure with an enclosure management device three icons appear in the Physical Devices View to help
158. rive Could not initialize the specified logical drive KillOtherController Could not kill other controller LDM Could not start the specified logical drive reconfiguration LogIn The user could not be logged in Chapter 11 Solving Problems e 131 Error Error Message Text LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to enabled when protected by battery MaybeWriteCache Could not set write cache mode to enabled when protected by battery MergeOwnNs Could not copy the configuration from the non shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS Could not delete the dedicated hot spare drive RemoveFromDiskSet Could not remove drives from the specified diskset RemoveHSP Could not delete the specified hot spare drive RemoveSHS Could not delete the specified standby hot spare drive ReplaceDHS Could not replace the specified failed drive RollbackSnapshot Could not rollback the specified snapshot ScanDrives Could not perform the bus rescan SetArrayOnline Could not send the Array Optimal command to the specified controller SetChannellnitiatorld Could not set the specified SCSI initiator ID SetContDiskCachePolicy Could not change the specified global drive cache policy SetHostld Could not set the specified controller name SetITNexusLossTime Could not change _T nexus loss time SetMergeGroup Could not set the specified merge group number SetPartnerld Cou
159. rk Management Protocol SNMP traps in your storage space such as disk drive failures and logical drive verifications One system typically the system where the GUI is installed can receive SNMP trap notifications To configure SNMP support on e Windows see the next section e Linux see page 107 Setting Up SNMP Notifications on Windows Note Be sure your Windows installation includes SNMP support By default Windows 2000 and Windows XP do not install SNMP To install and configure SNMP support 1 From your desktop open the Windows Computer Management tool then select Services from the tree m Computer Management m Fie Action View Window Help 2 Computer Management Local Name Description Status Startup Type Log On A amp System Tools Sa Remote Procedure Provides th Started Automatic Network g Event Viewer Sa Remote Procedure Manages t Manual Network 2 shared Folders Sa Remote Registry Enables re Started Automatic Local Ser paces Nectar Groups 84 Removable Storage Manual Local Sys oe es Sa Routing and Remot Offers rout Disabled Local Sys eS Sy Secondary Logon Enables st Started Automatic Local Sys aj Storage g Removable Storage Sy Security Accounts Stores sec Started Automatic Local Sys gt Disk Defr agmenter Sy Security Center Monitors S Automatic Local Sys Disk Management By Server Supports fil Started Automatic Local Sys Ta Services a
160. rt of your storage space Chapter 2 Installing Adaptec Storage Manager e 21 Installing on UnixWare or OpenServer Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager 1 2 Insert the Adaptec Storage Manager Installation CD Mount the Adaptec Storage Manager Installation CD mount r F cdfis dev cdrom cdromdevicefile mnt where cdromdevicefile is the device file name for example c0b0t010 for a CD ROM block device To find the device file name look in the dev cdrom directory Install Adaptec Storage Manager For UnixWare pkgadd d mnt unixware manager RaidMan ds For OpenServer pkgadd d mnt openserv6 manager RaidMan ds Follow the on screen instructions to complete the installation Unmount the Adaptec Storage Manager Installation CD umount mnt Installing on Solaris Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before beginning this installation Any customization files you created with the previous version are saved and used in the upgrade To remove Adaptec Storage Manager type the pkgrm RaidMan command To install Adaptec Storage Manager 1 Insert the Adaptec Storage M
161. s Sending a Test Event To ensure that a system is receiving logged notifications you can send a test event To send a test event 1 Inthe Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 Inthe Notifications list click on the system you want to send a test event to Note You can only send a test event to one system at a time 4 On the menu bar select Actions then click Send test event File View Actions Help add sys Add system odify system Help Delete em F xf Genera amp Delete syst Email Notifications Tasks g Modify system Hogi Port Last event sent bouz287a a Send test event j 34571 11 29 2007 02 19 38 PM 10 20 10 20 Disable notifications 34571 11 29 2007 02 21 21 PM 10 20 10 20 ae 34571 11 29 2007 02 21 39 PM The test event is sent A message appears indicating either that the test event was sent successfully or that the test failed Click OK to clear the message If the test is successful the receiving system beeps once and its event log shows that a test event was received Date Time Source P F 11292007 02 30 41 FM FST bouz28 a adaptec com This is a test event T 11289200F 12 56 56 Fh FST bhou2287a adaptec com aishe soeeetrection to 10 20 170 113 on port number 3 T 1129 2007 12 56 54 FM FST HIL661 7 adaptec com No controllers were found in this system ee
162. s All disk drives connected to a selected Text In the Physical Devices View of a controller connector controller with multiple connectors To blink a component 1 In Adaptec Storage Manager right click the component then click Blink Note If the component you select for instance a controller doesn t support the blink function the Blink option won t appear in the menu The LEDs on the disk drives or enclosures begin to flash 2 Click OK to stop blinking the component Chapter 8 Maintaining Physical Devices e 82 Working with Failed or Failing Disk Drives This section describes how to use Adaptec Storage Manager to manage failed or failing disk drives in your storage space Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive You may want to do this to upgrade to larger disk drives or to make disk drive size uniform across the logical drive Caution If another disk drive in the logical drive fails during rebuild see page 125 you may lose data To replace a disk drive in a logical drive 1 Inthe Physical Devices View click the disk drive you want to replace 2 Set the drive state to failed See page 82 3 Remove and replace the disk drive with one of equal or larger size 4 Wait for the logical drive to rebuild See page 125 5 Repeat Steps 1 to 4 for all the disk drives you want to replace For help solving disk drive problems see Recovering from a Disk
163. s 121 Stopping the Creation of a New Logical Drive ceecessccesteesseeesceseeeeees 122 Recover Poma Liik Drive Be cece 122 Rebuilding Logical Bs ae nen eee eee nee eran renner ee veneer en Serer ent Tene TT Sete 125 ora Miah oaml en Efe tn 10 1 Pronet een ene ne rere err remy rerreenterrer ete rrerertrte rey er rrrer 126 cae Niyroee SPPA al rks 1 oaeeneneeee mene eet erence eters rier terete Snes eee eee nen eee ere 126 Understanding Error and Warning Messages ccssccsssesesceseeessecesseeeees 127 Part Ill Appendices A Completing a Silent Windows Installation COM GT a Sieni Tosio arnee 135 Available Properties and Val0Ci nsii eee 136 Example Command Line Installations sosesesessseesseesssesssessseessesssessseressresses 136 B Selecting the Best RAID Level Po A LIEAF EAE E O A O ONI AAO N 138 Dadeso Drine Seme cnn enka eresccinininisigsiaiaiaiainininiainin 138 Contents oJ Non redundant Logical Drives RAID ssscsrssssnsssnsrenesemmnmom 1a l A ID l Logical Drives EE EE ET ET A EA AAAS 140 RAID 1 Enhanced Logical Drives er errr erry Le AIEA IATE E a E E AE ee L l UE Eas o De i A EEE eernea 7 R A aa i k E akra samba ec ccccccccoce VTYTTTerrriIrrere rT re ee ee eee eee eee eee j LT 3 RAID 6 S tog T Drives pepe aubeiieeni scieusieuiiansiaaceaiarnas ORTELLE ETETETT 145 Fow do E N E EEE What s the nace Uh E a 00 What options are on the Actions menu esessessessesses
164. s Enter Chapter 2 Installing Adaptec Storage Manager e 24 3 Review the license information then press Enter The main CD menu opens 4 Click Launch Configuration Utility Adaptec Storage Manager opens 5 In the tool bar click Create File View Remote Actions Help ia Add A Create silence Properties Enterprise view The Configuration wizard opens File View Remote Actions Help The Configuration wizard guides you through the configuration of your controller There are 4 physical drives available for configuration Click Express or Custom then click Mest y Select a path through the configuration wizard Express configuration for controller 1 Click this choice to configure your Adaptec 3405 controller automatically Custom configuration for controller 1 Click this choice to configure your Adaptec 3405 controller manually 6 Continue with Creating Logical Drives on page 33 Building Your Storage Space In this chapter aac ears sass eters ee eee 26 Bra o aE aan anae c i r RE E EE E ee ne nen E EN E 26 Starting and Logging In ou the Local st race ccr cocoate crc nranccaeranelanpemcetemnnseein eects 27 Starting Adaptec Storage Manager on Remote Systems cscsssccssccssreceeeseesseeeseeesteeeeees 30 Logging into Remote Systems from the Local System eeesesssscsscessceeceseeceseseeeeeseeeenes 31 cerebro Mera ec BUI gail a 33 Manacme Tour Orue SPICE genera eee ene rer re cnoi is ininda io
165. s is indicated by icons see page 94 in the left hand column as shown in the figure on page 94 Double click any event to open the Configuration Event Detail window to see more information in an easier to read format Use the up and down arrows to view previous or following events Chapter 9 Monitoring Status and Activity e 94 E Date Time SOUrCE Description Gh 11282000T 02 26 24 PM PST bouz2287a adaptec com Rebuilding controller 1 logical device 0 Device 0 T 14282007F 02 26 24 Ph PST bouz287a adaptec com Set drive to failed controller 1 connector 0 device 3 SiN C X 14128200F 02 26 24 Phi PST bou2287a adaptec com Failed drive controller 1 connector 0 device 3 SIM COKDO A 11282007 02 26 24 FM FST bouz287a adaptec corm Logical device is degraded controller 1 logical device OD 11 28 2007 02 26 07 PM PST HOUS 2 a adanter Com Sia erity Compete controle ndical device 0 De gt Type Error Source bou 8ya adaptec com Double click to view event pate 11 28 07 Time 2 26 24 PM PST details Description Failed drive controller 1 connector 0 device 3 SN COKOO004 Vendor Adaptec Model Simulated To open a full screen version of the complete event log click the Events button on the tool bar To make it easier to find a specific event click on the column heads to sort the events Sorting events by status icons helps you find specific Error or Warning level events quickly You can also move t
166. s limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and 250 GB of parity data as shown in this figure ever Eon Drive Segment Size Smallest Disk Drive Disk Drive 2 ES o Disk Drive 1 Disk Drive 3 400 GB Disk Drive 2 Disk Drive 3 Unused Space 150 GB Disk Drive 4 400 GB pis es Unused Space 150 GB IRIE Disk Drives in Logical Drive RAID 5 750 GB plus Parity and Spare Logical Drive P RAID 5EE Logical Drives Appendix B Selecting the Best RAID Level e 143 A RAID 5EE logical drive also referred to as a hot space is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives Unlike a hot spare see page 53 a distributed spare is striped evenly across the disk drives with the stored data and parity data and can t be shared with other logical disk drives A distributed spare improves the speed at which the logical drive is rebuilt following a disk drive failure A RAID 5EE logical drive protects your data and increases read and write speeds However capacity is reduced by two disk drives worth of space which is for parity data and spare data In this example S represents the distributed spare P represents the distributed parity data Disk Drive 1 Disk Drive 2 Disk Drive 3 400 GB Disk
167. s you schedule This chapter describes how to schedule monitor and manage tasks Chapter 7 Scheduling Recurring or Resource Intensive Jobs e 15 Scheduling a Task If a task is lengthy and limits access to components on your storage space you may want to set a date and time for the task to complete instead of running the task while there is activity on your storage space If a task must be performed regularly you can schedule it to recur at preset times You can schedule these Adaptec Storage Manager tasks e Expanding a logical drive e Changing a logical drive s RAID level e Modifying the stripe size of a logical drive e Verifying a logical drive e Verifying and fixing a logical drive To schedule one of these tasks 1 Complete each step of the task until you are prompted to click Apply Don t click Apply Configuration summary gt Click Apply to save your configuration changes RAID level Hew RAID level Mew size 19 365 GB 29 048 GB Schedule button 2 Click Schedule The schedule window opens The window you see may be different from the one shown in this example depending on which type of task you are scheduling Choose the time and date you wish to start the reconfiguration To schedule the reconfiguration click Apply To cancel the changes click Cancel 07 21 PM PST 19 Dec 2007 H 2 3 4 5 6 7 8 9 10 41 12 143 144 15 16 17 8 20 241 22 23 24 25 26 27 28 29 Chapter 7 Schedu
168. select Stop current task You can also change the priority of the build task to High Medium or Low by selecting Change background task priority from the same right click menu Logical devices Tl 9 Logical devices 1 DIG G Hints and tips fs Build Verify in progress You cannot alter the configuration Stop current task is Change background task priority p Delete logical device Properties 6 Repeat Steps 1 to 5 for each controller in your storage space as required 7 Continue with Partitioning and Formatting Your Logical Drives on page 35 Partitioning and Formatting Your Logical Drives The logical drives you create appear as physical disk drives on your operating system You must partition and format these logical drives before you can use them to store data Note Logical drives that have not been partitioned and formatted cannot be used to store data Refer to your operating system documentation for more information Including More Systems in Your Storage Space Note Adaptec Storage Manager must be installed on every system that will be part of your storage space If you have installed Adaptec RAID controllers on more than one system to continue building your storage space e From each individual system log in to Adaptec Storage Manager and repeat Steps 1 to 7 to continue building your storage space or e From your local system the system you re working on log in to all other systems in your s
169. sessesseseeseesessessessessessesee 149 What tasks can be scheduled to run at a poii time eine eet t a Glance Enterprise View Icons yocccece ere TTT rrr rir ee rrr eer eee i 154 Buttons and Icons A Icons in the Physical Devices Oe eerie ee ees Icons in the Logical Devices View Window PPOTTrTrrTerrirrrerrirri eT Terrier ee ee eee ee a a a Terry Buttons in the Main ee Buttons in the Notification Manager eines aa lone Buttons i me ce Notification DIANA EE sciescissvacenisseriemsertraepentceniens Glossary Index About This Guide Adaptec Storage Manager is a software application that helps you build a storage space using Adaptec RAID controllers disk drives and enclosures and then manage your stored data whether you have a single RAID controller installed in a server or a complex Storage Area Network SAN with multiple RAID controllers servers and enclosures This User s Guide describes how to install and use Adaptec Storage Manager to build and manage Adaptec direct attached storage a RAID controller and disk drives which reside inside or are directly attached to the computer accessing them similar to the basic configurations shown in these figures Server with Adaptec RAID System running controller and disk drives Adaptec Storage Manager Network SAN Connection SS ose Se ee s ss 2S Ss Ee ee eet oe Saar eae A S o SSS Server with Adapte
170. storage enclosure or disk enclosure Note For more terminology information see the Glossary on page 157 adaptec BN Partl Getting Started In this part Introduction to Adaptec Storage Managetr 0 13 Installing Adaptec Storage Managetr ccscceeeeeeeees 18 MMT VOUT Storage SPACE cccesesccesvecccensenccensecconss 25 Introduction to Adaptec Storage Manager In this chapter Ce tk ee a none ree neem enemas 14 RR i sacs stata eects eee 14 About the Adaplec Storage Minagi Aer ee 14 Growing Your Storage Space with Adaptec Storage ManageT essssesesesessersssessrssessrssseses 15 E E a oes cttacs rtp vastnahevaedactneeendeccmarenrrenienens 17 Dora oN i ketene AOE EEEE NEE EE eens 17 This chapter describes Adaptec Storage Manager and the Adaptec Storage Manager Agent explains the concept of a storage space and provides a checklist of getting started tasks Chapter 1 Introduction to Adaptec Storage Manager e 14 Getting Started Checklist Part I of this User s Guide includes three special Getting Started chapters to help you install start and begin to use Adaptec Storage Manager V Step 1 Familiarize yourself with Adaptec Storage Manager and the Adaptec Storage Manager Agent see the remainder of this chapter Y Step 2 Install Adaptec Storage Manager on every system that will be part of your storage spaces see page 18 Y Step 3 Build your sto
171. support archive Alarm actions P Clear logs on all controllers Silence alarm Test alarm i Disable Controller 1 RAID controller tilanter ARNNSAS E Controll o DE HILG617 ad 4 Select Alarm actions then click Test alarm The alarm sounds 5 To stop the test click OK Silencing a System s Alarm When a Warning or Error level event occurs you can silence the alarm on your local system while you fix the problem To silence the alarm click the Silence button shown at right in the main Adaptec Storage Manager window Alternatively in the menu bar click Actions then select Agent actions Select Alarm actions then click Test alarm Chapter 8 Maintaining Physical Devices e 87 Changing a System s Alarm Settings By default an audible alarm sounds every five minutes or 300 seconds until silenced or until the event is resolved You can change the frequency of the alarm if required To change alarm settings on a system 1 Inthe Enterprise View select the system 2 Inthe tool bar click Configure point to the system then click General Settings ey Configure EA Help bou223 fa adaptec com Local system Ta General settings h m Notifications E Email Notifications nnector 0 CHO Tasks a Bln Loreal Aimar r The Adaptec Storage Manager Agent General Settings window opens for the system you selected The alarm settings are circled in the next figure General
172. t EE E ETT 81 10 Contents e 8 Working with Fated or Failing Disk 00066 essi 82 Initialize and Erasing Disk DEG eenaie ee eecacas 82 peed a E l a O A E O E O N A AT 83 Testing and Silencing System and Enclosure AlarmSs ssssseesessessessssssessesees 86 Updating the Controller BIOS and Piri Ware oases 89 Monitoring Status and Activity Monitoring OptionS seessssessssseesssressssressssressssreesssseessssresssseesssseessssreesssseesssses 93 Checking Status from the Main Window csscsscsssscecsseessseesecessessseeeeeeees 93 Notifying Users by Event Log Message About Status and Activity 96 Notifying Users by Email About Status and Activity 0 ceeeeesteeeseeeeneeeees 101 Notifying Users by SNMP Trap About Status and ACctivity ceeeseeeseeees 106 Nofifying All Users About Status and Activity cccescccssccssscessrcesseeseeeeees 107 Changing an Operating System s Event Log Setting eeeeeesceseseeseneeeees 108 Updating and Customizing Adaptec Storage Manager Ope arienerem Adaptec Storie MoET eiiieaenii eniinn 110 Adine anane aai Petite eieiaeo 110 Setting Preferences and Changine VieWieesscnsrsimenindia 111 Anaga PEnio y 15100 6 EER 112 Working with Display IG scatacrecascascesnnnensasansncansestseneraenionainnnanniabiaoeen 116 11 Solving Problems General Tronics i ole 4 laf TPF esner EE 121 Identifying a Failed or Failing Component s ssssessssssssessressesssessressesssessessees
173. t email see page 103 e Modify a recipient s information or remove a recipient see page 104 e Modify email settings see page 104 e Disable email notifications see page 105 Setting Up Email Notifications This section describes how to set up email notifications for one system If you want to monitor multiple systems by email you must complete the tasks in this section for each one separately Before you begin note this information e The address of your Simple Mail Transfer Protocol SMTP server host name and domain or TCP IP address e The name and email address of the person who will receive email notifications email notifications can be sent to only one email address To set up email notifications 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications vI Configure ae Help bous 8fa adaptec com Local system P Ta General settings m Notifications felt C Email Notifications Tasks Controller 2 Controller 1 Chapter 9 Monitoring Status and Activity e 102 The Email Notifications Manager opens File View Actions Help a Add email recipient Delete email recipient Modify email recipient wy Help General settings mi Notifications Email Notifications Recipient name Email address Last message sent Source Email message description D 112600 041513 Ph FST Email Notification
174. t installation 134 SNMP support 106 starting the Agent 30 uninstalling Adaptec Storage Manager 50 write cache 65 write back 65 write through 65 adapfec Adaptec Inc 691 South Milpitas Boulevard Milpitas CA 95035 USA 2008 Adaptec Inc All rights reserved Adaptec and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Part Number CDP 0234 01 A Rev Al JB 02 08
175. t ways depending on your controller e Automatic verification lIf your controller supports build initialization Adaptec Storage Manager automatically verifies all new redundant logical drives No manual verification is required To see if your controller supports build initialization right click the controller in the Enterprise View and click Properties e Manual verification If your controller doesn t support build initialization a Warning level event notice appears in the event log prompting you to verify a logical drive before you begin to use it To verify a logical drive manually see Verifying and Fixing a Logical Drive on page 67 e Background verification If your controller supports background consistency check Adaptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Enterprise View then click Properties To enable or disable background consistency check or to set the checking period see page 68 Note If your controller doesn t support background consistency check Adaptec highly recommends that you verify your logical drives weekly following the instructions in Verifying and Fixing a Logical Drive on page 67 Chapter 6 Modifying Your Direct Attached Storage e 67 Verifying and Fixing a Logical Drive Note To verify a logical drive without fixing it see page 67 W
176. te systems Local and remote are relative terms as shown in the following figure when you are working on system A local system system B is a remote system when you are working on system B local system system A is a remote system For the purposes of this chapter the local system is the management system Local logged Adaptec Storage Adaptec Storage N Manager ra N Manager or Agent ri e se Local logged in to remote Adaptec Storage uc Manager or Peet Pig Adaptec Storage Manager s e ae Chapter 3 Building Your Storage Space e 2 Starting and Logging In on the Local System This section describes how to start and log in to the full Adaptec Storage Manager application It also explains how Adaptec Storage Manager uses existing operating system permission levels to grant different amounts of access to your storage space Understanding Permission Levels When you log in to Adaptec Storage Manager your permission level is identical to your operating system permission level For example if you have Administrator permissions on your operating system you also have Administrator permissions in Adaptec Storage Manager This section describes the three different permission levels Administrator Level Logging in as an Administrator allows you full access to manage and modify the controllers disk drives and logical drives that are part of your storage space To
177. tec 52445 iat bous28 fa adaptec com Local system Controller 1 Adaptec 52445 Connector 0 CHO i Controller 2 Adaptec 3805 i Controller 3 Adaptec 4800545 i HILG617 adaptec com Connector 1 CH1 gt 2 amp amp amp Connector 2 CH gt amp Gc a Connector 3 CH3 o G e cea Connector 4 CH4 fue b Connector 5 CNS D zz i i i F ec M Onboard expander E z Ei F Ea nance Eran Controller 1 Nas Six connectors and one Onboard expander and is connected to 28 disk drives Hold your cursor over any disk drive to see its status connector ID number and maximum speed You can also click the arrow shown at right to see this same information See Revealing More Device Information on page 48 to change how disk drives are represented To view the logical drives associated with a particular disk drive see The Logical Devices View on page 46 Chapter 4 Exploring Adaptec Storage Manager e 46 What do the icons in the Physical Devices View mean Icon Description Ready disk drive not part of any logical drive ah E B E Disk drive with some space allocated to a logical drive and some space available Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare protecting at least one logical drive See Creating and ro Managing Hot Spares on page 53 for more information ai Hot spare with error se
178. tec Storage Manager e 115 6 Ifyou added systems Adaptec Storage Manager prompts you to enter login credentials for the selected systems In the Login to managed system window enter a user name and password if security is enabled on the remote systems Select Login to all selected systems with this username and password to use the same username password combination for all selected systems You will be prompted to login to each remote system individually if you do not choose this option Select Save username password to use the same login credentials each time you start Adaptec Storage Manager a Login to managed system x Hote The system must be running the Adaptec Storage Manager Host name or TCPAP address System startup port number User name administrator Password m Save user name password Login to all selected systems with this user name and password L Ontonal flatts I securi ls enabled and Nelda are blank systenn will De added without login To add all selected systems to the Enterprise view without logging in select Add all selected systems to managed system view without logging in Choosing this option causes all other options to be grayed out 7 Click Connect The wizard closes and the selected systems are added to the Enterprise View Note Adaptec Storage Manager adds all selected systems to the Enterprise view even if login fails on some systems For those systems try logging in again
179. ted on Windows and Linux operating systems A snapshot is a frozen image of a logical drive at a particular point in time You can copy the data on one logical drive to another logical drive by creating a snapshot You may want to do this if you want to back up your data to tape clone a drive or copy the data to multiple servers There are two snapshot options Snapshot Backup cCopies all data on a logical drive so that it can be moved from one server to another See page 58 Snapshot Nobackup Creates a temporary copy of a logical drive for tape backup and reference uses less system resources than Snapshot Backup See page 57 To delete an existing snapshot see page 58 Snapshot Limitations You can create a snapshot on systems running Windows or Linux only You can create a snapshot of only one controller at a time you can t create a snapshot that includes multiple controllers The source logical drive the logical drive that you re copying and the target logical drive the logical drive that you re copying to must be on the same controller The source and target logical drives may have the same or different RAID levels You can create up to four snapshots on each controller The size of the target logical drive must be greater than or equal to the size of the source logical drive You can t take a snapshot of a booted operating system volume You can t modify any information on a snapshot Chapter 5 Protectin
180. tem and Enclosure Alarms Adaptec Storage Manager supports an audible alarm which is triggered on the local system when a Warning or Error level event see page 94 occurs on any system in your storage space Adaptec Storage Manager also supports audible alarms on enclosures This section describes how to work with the audible alarms in your storage space e For system alarms see the next section e For enclosure alarms see page 88 Working with System Alarms Warning or Error level events see page 94 on a system trigger an audible alarm a series of beeps which sound every five minutes until the event is resolved The alarm is enabled by default but can be disabled on any system if required You can also change the frequency and duration of the alarm Note A system alarm is not the same as a controller alarm For controller alarm information see Working with Controllers on page 83 This section describes how to work with your systems audible alarms Testing a System s Alarm To test the audible alarm to ensure that it s working on your local system 1 Ensure that the speakers on your local system aren t muted 2 Inthe Enterprise View click on your local system 3 Inthe menu bar click Actions then select Agent actions File View Remote Actions Help Log out sf wre amp Help Agent actions Enterprise view Gy Direct Attached as Save printable configuration Save
181. tency check 66 background verification 66 building advanced 36 basic 33 changing background task priority 35 stop building 35 changing RAID levels 71 custom configuration 36 defined 60 definition 123 deleting 71 different sized disk drives 62 disabling background consistency check 68 disk drive segments 63 138 distributed spare drives 143 enabling background consistency check 68 expanding 68 extending partitions 70 fine tuning 64 to 66 formatting 35 increasing capacity 68 initialize method 66 initialize priority 66 manual verification 66 maximum size 68 mirrored data 140 non redundant 139 options for creating 33 parity 142 partitioning 35 properties 81 RAID 1 140 RAID 10 141 RAID 1E 140 Index e 166 RAID 5 142 RAID 50 144 RAID 5EE 143 RAID 6 145 RAID 60 145 RAID level 46 RAID segments 138 RAID Volumes 72 read cache 65 rebuilding 122 125 remove disk drive or segment 70 renaming 64 replace disk drive or segment 70 replacing disk drives 82 selecting disk drives 37 selecting RAID levels 37 size 38 limitations 39 specifying size 61 stripe size 65 striping data 139 verifying 66 67 verifying and fixing 67 verifying icon 68 viewing disk drives 47 viewing status 46 write cache setting 65 M main window buttons Configure 103 Direct Attached Storage branch 43 display options 112 Enterprise View 43 event details 93 event log 93 event log messages 96 finding source of event 96 Logical Devices View 43 me
182. the Task Manager see Scheduling Recurring or Resource Intensive Jobs on page 74 by clicking their tabs In the Save events in OS log drop down menu select the type of event logging that you want then click Save changes 4 Restart Adaptec Storage Manager to apply the new setting Updating and Customizing Adaptec Storage Manager In this chapter Updating Adaptec Se i chiarisecicest irc sn 110 a ig ite ets ee ie eee eee 110 Sening Prei renca Anad Chanig VEW pa 111 Dna ty Remote oroe janie dase ene 112 Vodne Wik OGP OTOU sinai coinn ieee nnaneniiennaiuons 116 This chapter explains how to customize Adaptec Storage Manager as your requirements change and update it as new versions become available Chapter 10 Updating and Customizing Adaptec Storage Manager e 110 Updating Adaptec Storage Manager When newer versions of Adaptec Storage Manager become available you can update your storage space if required Newer versions of Adaptec Storage Manager can be downloaded from the Adaptec Web site at www adaptec com If a newer version of Adaptec Storage Manager includes features that are incompatible with an earlier version and therefore isn t downgradeable after installation you will be notified by Adaptec Storage Manager before the installation begins Note If a previous version of Adaptec Storage Manager is installed on your system you must remove it before installing a new version Adding Enhanced Features
183. the change Chapter 9 Monitoring Status and Activity e 108 Changing an Operating System s Event Log Setting In addition to the Adaptec Storage Manager event log all Warning and Error level events on a system are recorded in its operating system event log You can customize the level of events that are recorded or you can disable operating system event logging To change or disable operating system event logging on a system 1 2 In the Enterprise View select the system In the tool bar click Configure point to the system then click General Settings er Configure E Help bous 8 fa adaptec com Local system Ta General settings i m Notifications a Email Notifications nnector 0 CHO Tasks J bln lnrninral Amarin r an outs outs outs The Adaptec Storage Manager Agent General Settings window opens for the system you selected W General settings Tasks FE Email Notifications Notifications Agent system port Agent system base port number 34 571 Agent system notifications Save events to O85 log Error Warning lw Broadcast events to logged in users F Sound alarm Alarm interval Seconds aog Auto discovery Enable auto discovery Auto discovery scopes Auto Discovery Auto discovery base port number a4 570 Auto discovery heartbeat interval fin seconds 360 SLFP Directory Agent IP address foptional Note You can access other utilities in this window such as
184. the logical drive In the Logical Devices View click the logical drive In the menu bar select Actions then click Change logical device name Type the new name then click OK The logical drive is updated with its new name Adjusting a Logical Drive s Advanced Settings Note The default settings in Adaptec Storage Manager are optimal for most users and storage spaces Only advanced users should change the settings described in this section To fine tune a logical drive 1 Open the list of Advanced settings If you are creating a new logical drive follow the instructions in Step 7 on page 37 If you are modifying an existing logical drive a Inthe Enterprise View click the controller associated with the logical drive b Inthe Logical Devices View click the logical drive c Inthe menu bar select Actions then click Expand or change logical device shown in the figure in Step 3 on page 64 d Click Next then click Advanced settings Modify the available settings as required for your logical drive not all options are available for all controllers or all RAID levels e Logical drive size see page 61 e Stripe size see page 65 e Write cache see page 65 e Read cache see page 65 e Initialize priority see page 66 e Initialize method see page 66 Click Next To apply the changes immediately click Apply To schedule the changes for later click Schedule then set the date and time For more information
185. the test fails a Ensure that the recipients email address is correct See Modifying a Recipient s Information or Removing a Recipient on page 104 to modify the address b Ensure that your SMTP server address is correct See Modifying Email Settings on page 104 to modify the address c Try sending the test message again Chapter 9 Monitoring Status and Activity e 104 Modifying a Recipient s Information or Removing a Recipient This section describes how to modify a recipient s email address change the types of event notifications the recipient receives or stop sending email notifications to a recipient from a selected system To modify a recipient s information 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Manager tool bar click Configure point to the system then click Email Notifications The Email Notifications Manager opens 3 Select the recipient you want then click Modify email recipient Change the information as required then click OK Or Select the recipient you want click Delete email recipient then click Yes to confirm the deletion Modifications become effective immediately Modifying Email Settings You can modify these email settings as your needs change e Address of your SMTP server From address that will appear in email notifications To modify email settings 1 Inthe Enterprise View select the system you want 2 Inthe Adaptec Storage Man
186. torage space as remote systems see page 26 then repeat Steps 1 to 7 to continue building your storage space Chapter 3 Building Your Storage Space e 36 The maximum number of supported RAID controllers varies depending on your operating system See Controller Support on page 17 for more information To continue see Managing Your Storage Space on page 40 Custom Configuration Advanced Custom configuration helps you build your storage space manually by stepping you through the process of creating logical drives setting RAID levels and configuring other settings To build your storage space with custom configuration 1 In the Enterprise View select the system you want then select the controller you want Note how many available disk drives are connected to the controller this information will be helpful as you create logical drives On the toolbar click Create File View Remote Actions Help fi oad A Create e ES Properties Enterprise view Direct Attached Storage aa localhost Local system Controller 1 Adaptec 3805 i Controller 2 Adaptec 31605 3 When the wizard opens select Custom configuration then click Next The Configuration wizard guides you through the configuration of your controller There are 16 physical drives available for configuration Click Express or Custom then click Mext y7 Select a path through the configuration wizard C Express configuration for controller 2
187. torage system such as a SAN you should be familiar with network administration terminology and tasks have knowledge of Local Area Network LAN and SAN technology and be familiar with the input output I O technology such as Serial ATA SATA or Serial Attached SCSI SAS that you are using on your network Note Because this User s Guide covers multiple Adaptec RAID products some of the features and functions described may not be available for your controller or enclosure Terminology Used in this Guide Because this User s Guide provides information that can be used to manage multiple Adaptec RAID products in a variety of configurations from DAS to SAN the generic term storage space is used to refer to the controller s and disk drives being managed with Adaptec Storage Manager For efficiency the term components or component is used when referring generically to the physical and virtual parts of your storage space such as systems disk drives controllers and logical drives Many of the terms and concepts referred to in this User s Guide are known to computer users by multiple names In this User s Guide this terminology is used e Controller also known as adapter HBA board or card Disk drive also known as hard disk hard drive or hard disk drive e Logical drive also known as logical device e System also known as a server workstation or computer e Enclosure also known as a JBOD
188. tton shown at right Or from the menu bar click Actions select Agent actions select Alarm actions then click Silence alarm See If your enclosure does not have an enclosure management device the status icons appear but do not indicate status on page 95 Add a new user to Adaptec Storage Manager Any user with a valid network user name and password can log into Adaptec Storage Manager See Starting and Logging In on the Local System on page 27 and Understanding Permission Levels on page 27 Add a remote system Click the Add button shown at right See Logging into Remote Systems from the Local System on page 31 Prevent a user from changing my storage space See Understanding Permission Levels on page 27 for information on restricting access Check disk drive or logical drive status Hold your cursor over the disk drive or logical drive to reveal status information See also Revealing More Device Information on page 48 Access a feature with a padlock icon beside it Features such as snapshot are enhanced features that must be unlocked with a special feature key sold separately Appendix C Quick Answers to Common Questions e 148 See Adding Enhanced Features on page 110 Log out of Adaptec Storage Manager In the Enterprise View click on the local system In the menu bar select Actions then click Log out See Logging Out of Adaptec Storage Manager on page 50 Schedule a task Complete each step o
189. u to RAID level fe RAIDS gt B ee replace the deselected disk weet tS Le drives gt Advanced settings gt Oo 0M K Connector 2 CH2 gt a a amp Connector 3 CH3 q D D E E Revert logical device Connector 4 CH4 6 Modify the Advanced Settings if required See Fine tuning Logical Drives on page 64 7 Click Next 8 Review the new logical drive settings To make changes click Back Note Some operating systems have size limitations for logical drives Before you save the configuration verify that the size of the logical drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then click Apply For more information on scheduling tasks see page 75 Extending a Partition on a Logical Drive Windows 2003 Windows XP and Windows 2000 only If you have expanded a logical drive you can extend the partition on that logical drive to use the newly added space Refer to your operating system instructions for more information Chapter 6 Modifying Your Direct Attached Storage e 71 Changing the RAID Level of a Logical Drive As your requirements change you can change the RAID level of your logical drives to suit your needs You may want to do this to add redundancy to protect your data or improve data availability for speedier access to your data See Selecting the Best
190. u want 2 Inthe menu bar select Actions click Configure write cache then select Enabled or Disabled as required The write cache setting is changed Changing the Read Cache Setting When read caching is enabled the controller monitors the read access to a logical drive and if it sees a pattern pre loads the cache with data that seems most likely to be read next increasing performance Enabled The controller transfers data from the logical drive to its local cache in portions equal to the stripe size Use this setting for the best performance when workloads are steady and sequential Enabled is the default setting Disabled tThe controller transfers data from the logical drive to its local cache in portions equal to the system I O request size Use this setting for the best performance when workloads are random or the system I O requests are smaller than the stripe size For more information about system I O requests refer to your operating system documentation To quickly change the read cache setting 1 Click the logical drive you want 2 Inthe menu bar select Actions click Configure read cache then select Enabled or Disabled as required The read cache setting is changed Chapter 6 Modifying Your Direct Attached Storage e 66 Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive The default setting is High which means that the
191. ut This Guide PO a econ 11 What Yon Need to Khow Delore Ton Derin srci 11 Terminology Ledin Mis GUE cess S 11 Part I Getting Started 1 Introduction to Adaptec Storage Manager Getinge Storied ATC IGE issiskiria 14 Pe eee ee es 14 About the Adaptec Storage Manager Agent ccscrinsicmninaninnaniamuaks 14 Growing Your Storage Space with Adaptec Storage Managet ccseceeeees 15 fs Le e a 17 Bena egei e es e RENE EE EE E apes EN N N AAA EENES 17 Installing Adaptec Storage Manager EOR T TE 19 a T AEE E a i VEE A AE AE AE AE AA E A AE E ET 20 lusa on Unx areor pen SaN oa 21 TOTAL E ON 01 0 E A 21 Tevet ATU on VA ATE opn 22 Using Adaptec Storage Manager with a Firewall cescsssecesteesseeeeseeeeeees 22 Running Adaptec Storage Manager from the CD ceeceesccsstecseeeeeeeeeeeees 23 Building Your Storage Space Bg a cect 26 Choosing a Momicomini Sy ii eaii ia 26 Starting and Logging In on the Local System esssesssssseesesessressesssessressessees 27 Contents Starting Adaptec Storage Manager on Remote System eseesceeseeeeeees 30 Logging into Remote Systems from the Local System eeeessecesteeeseeeeeees 31 Poo A a NB bis A cnet eee ree Te Nene net ent etree ie A rrr nrer 33 Dea Tour orige i Stennis 40 Part Il Monitoring and Modifying Your Storage Space 4 Exploring Adaptec Storage Manager Working in Adaptec Storage Mamaget ccsssccssccsesecsesceseecesseeessecseeeeseeeeeees 4
192. ved and then reinserted To start a hot swap rebuild 1 Following manufacturer s instructions gently pull the failed disk drive from the server without fully removing it then wait for it to spin down fully before continuing 2 If there is nothing wrong with the disk drive reinstall it following manufacturer s instructions If necessary replace the failed disk drive with a new disk drive of equal or larger size 3 The controller detects the reinserted or new disk drive and begins to rebuild the logical drive Chapter 11 Solving Problems e 126 Solving Notification Problems To test notifications on your storage space you can send test events or emails to ensure that they re being received properly If your test event fails 1 Ensure that the remote system is powered on and running Adaptec Storage Manager 2 Open the remote system s System Properties window see Step 4 on page 99 and double check the TCP IP address and port number 3 Try sending the test event again If your test email fails 1 Ensure that the recipients email address is correct See Modifying a Recipient s Information or Removing a Recipient on page 104 to modify the address 2 Ensure that your SMTP server address is correct See Modifying Email Settings on page 104 to modify the address 3 Try sending the test message again Creating a Support Archive File Your Adaptec Storage Manager service representative might ask you to create a
193. w Appearance You can choose to remove the tool bar and status bar from the main Adaptec Storage Manager window to save space on screen You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on screen items To change the appearance of the main window in the menu bar select View The options in the View menu are toggle switches which means they can be selected and deselected by clicking them Managing Remote Systems Adaptec Storage Manager has a wizard to help you manage the remote systems in your storage space The wizard simplifies the process of connecting to remote systems from the local system and adding them to the Enterprise View When you start Adaptec Storage Manager an auto discovery task runs in the background continuously searching your network for systems running the Adaptec Storage Manager Agent The wizard presents a list of discovered systems You can select systems to add to the Enterprise View when you start Adaptec Storage Manager You can also remove systems you no longer want to manage Chapter 10 Updating and Customizing Adaptec Storage Manager e 113 Adding and Removing Remote Systems in the Wizard This section describes how to add or remove discovered systems in the Remote systems wizard When you add systems you can set up a group login to connect to all selected systems with a single user name and password You can also add discovered systems to the Enterpr
194. wall using this command esxcfg firewall o 34571 34581 tcp in StorMan For more information see Logging into Remote Systems from the Local System on page 31 Using Adaptec Storage Manager with a Firewall If your system or network includes a firewall you must unblock these ports 8003 TCP 34580 TCP 34570 to 34579 TCP 34570 UDP 34577 to 34580 UDP If you have installed the GUI and Agent on a system running Windows XP you must also unblock the javaw process in the Windows firewall Refer to your operating system documentation for instructions Chapter 2 Installing Adaptec Storage Manager e 23 Running Adaptec Storage Manager from the CD This section describes how to run Adaptec Storage Manager from the Adaptec RAID installation CD included in the kit instead of as an installed application When you run Adaptec Storage Manager from the CD you are using bootable CD mode When to Choose Bootable CD Mode Use Adaptec Storage Manager in bootable CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller Bootable CD mode lets you configure the controller before you install your operating system After you have configured the controller and installed the operating system install and run Adaptec Storage Manager as an installed software application as described earlier in this chapter Bootable CD Mode Limitations Running Adaptec Storage Manager from th
195. want then click Add feature key The Add Feature Key window opens 2 Enter the feature key then click OK 3 Click OK to confirm The enhanced features are unlocked and are now ready for use Chapter 10 Updating and Customizing Adaptec Storage Manager e 111 Setting Preferences and Changing Views Change display settings and add or remove features from the Adaptec Storage Manager main window to make managing your IP SAN easier and more effective Note The tasks described in this section are optional You can customize Adaptec Storage Manager by Reorganizing the Enterprise view tree see the next section e Selecting the standard unit of measure shown for disk drives see page 112 e Excluding the tool bar or status bar from the main window or turning off the Tool Tips see page 112 Reorganizing the Enterprise View You can reorganize the Enterprise view tree to suit your needs You can set Adaptec Storage Manager to sort systems in the Enterprise View alphabetically or chronologically By default systems are listed in alphabetical order If your storage space also includes Adaptec iSCSI storage you can choose whether direct attached storage or iSCSI storage appears first in the Enterprise View To reorganize the Enterprise View 1 Inthe menu bar of the main window select File then click Preferences The User Preferences window opens 2 Click the Display options tab User preferences Alarm settings

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